158 jobs found

Job Title: Junior IT Trainer Location: Sharston, M22 4SN Salary : £30,000 - £35,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims click apply for full job details

Manufacturing Systems Trainer 12-month contract Based in West Midlands (Hybrid working) 27.21 per hour (Inside IR35) Applicants MUST have proof of immediate, on-going and valid eligibility, to work full time, and travel within, the UK About the company I am currently recruiting on behalf of an automotive OEM, based in West Midlands, who are looking for a Manufacturing Systems Trainer to join their team. Job Description As Manufacturing Systems Trainer, your main responsibilities will include: Process assessment and stakeholder identification in the form of a Training Needs Analysis (TNA) Design, Create and Deliver role-based user training Developing training content including classroom courses, online learning courses, assessments, videos, simulations, and quick reference guides Evaluating the users' level of knowledge at appropriated levels Identify and onboard Early Adopters and Super Users Qualifications/Skills needed Excellent presentation and communication skills Experience in learning data analysis, metrics, and reporting Familiar with Manufacturing Execution Systems (MES) Experience of using Atlassian applications, e.g. JIRA / Confluence Experience working with SAP Learning Management System (LMS) in Success factors Experience with EnableNow / RISE Why work through Contechs? Contechs is a leading Automotive, Design, Engineering, Technology and Innovation Recruitment Consultancy. Founded in 1997, with an inhouse Contractor Care Team to support all external employees, acts as an employment agency for permanent and contract recruitment. How to Apply If you're interested in applying for this position, submit your application and one of our recruiters will be in touch. If you know anyone that is suitable for the role, please visit the below page where we offer up to 600 referral fee: (url removed)>

S&T Rail Trainer and Assessor Signalling & Telecommunications Rail Trainer / Assessor Salary:Negotiable - Based on experience and qualifications We are looking for a candidate to cover; North of Birmingham part of the UK. We hire on a permanent, full -time, part-time or associate basis Due to exciting growth and further expansion of our nationwide training centres, Intertrain, part of City & Guilds Tra click apply for full job details

Are you a Level 2 or Level 3 qualified Fitness Instructor or Personal Trainer based in Reading, UK? Looking for flexible work that fits around your lifestyle and personal goals? We're actively recruiting Flexible / Casual Fitness Instructors to join our energetic, supportive team. Whether you're looking for occasional shifts or regular hours, this is the perfect opportunity to take control of your click apply for full job details

Bereavement Trainer Location: Remote (UK) - regular travel required (car and driving licence essential) Team: Bereavement Training Employment Type: Full-Time The Company We're Octopus Legacy: one of the fastest growing tech companies in the country, part of the UK's most exciting and best-trusted group (you may have heard of some of our sister companies ). We have a mission - to transform how people plan for the future and support families through some of life's most important and sensitive moments. We're scaling fast and reimagining a sector that's long resisted change. To get there, we're building a team of top performers who care deeply about people, learning, and doing work that matters. Ready to help shape a category from the ground up? The Role The National Bereavement Training Service (NBTS), part of Octopus Legacy, is seeking compassionate and experienced trainers to join our growing national team. You will deliver tailored workplace and customer-facing bereavement training across diverse sectors, supporting organisations to navigate grief with confidence and care. This role requires high emotional intelligence, resilience, and the ability to create emotionally safe learning environments while maintaining clear boundaries and self-care. Key Responsibilities Training Delivery & Facilitation Deliver high-quality bereavement training using a trauma-informed, person-centred approach aligned with NBTS values. Facilitate sessions confidently while managing group dynamics and emotional safety. Deliver training both in person and virtually to diverse audiences. Client Scoping & Programme Design Lead initial scoping conversations to understand client needs and tailor training accordingly. Develop bespoke training sessions, CPD modules, and proposals for corporate and public sector clients. Inclusion & Best Practice Adapt delivery to reflect cultural, faith, and individual differences in grief and bereavement. Maintain clear professional boundaries and safeguarding standards throughout delivery. Quality, Growth & Collaboration Contribute to the development of new trainers and engage in reflective practice and supervision. Stay informed on market trends and sector developments to support service growth. Introduce clients to wider Octopus Legacy services where appropriate. Who You Are An experienced trainer with a strong track record of delivering engaging sessions to varied audiences. Values-led and compassionate, with the confidence to work in emotionally complex spaces. Culturally competent, inclusive, and sensitive in your approach to death, grief, and loss. Clear on boundaries, safeguarding responsibilities, and the importance of self-care. Digitally confident, with experience using CRM systems (HubSpot), online platforms, and presentation tools. Background experience in health, social services, legal, or charitable sectors is highly advantageous. Benefits We want you to feel supported, empowered, and truly excited to be part of the team. Our benefits include: Share Incentive Scheme (SIP) - invest in the company's success. Vitality Health & Life Insurance, plus access to a free Will and Lasting Powers of Attorney. Pension scheme to support long-term financial wellbeing. Enhanced parental leave for growing families. Cycle to Work Scheme and Electric Vehicle Salary Sacrifice Scheme. Charity matching (up to £500) and volunteer days. Octopus Springboard - cash funding and time to explore entrepreneurial ideas. Birthdays off - because life should be celebrated. Company events, socials, snacks, and a dog-friendly office. Why Join Us? At Octopus Legacy/NBTS, you'll work with people who care deeply about their impact. We offer a collaborative, high-ownership environment where you can grow professionally while shaping an emerging category. You'll help make difficult conversations easier and empower people to plan confidently for the future. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

?If you enjoy developing Financial Planners and want a role where your coaching genuinely drives better advice and client outcomes, this Performance & Excellence Associate job could be a fantastic next step for an experienced Financial Planner Trainer. In this role, youll work closely with Financial Planners to help refine their approach, strengthen their technical capability and support a consistent click apply for full job details

Outside IR35, UK Travel Salesforce Trainer, Salesforce SME, Salesforce Change Champion, IT Training Consultant, Sales cloud, Marketing Cloud, Change Champion, Passion for Business Change, Travel is essential My leading client is looking to recruit an experienced Salesforce IT Trainer / IT Trainer , you will play a central role in ensuring the successful rollout across a disparate user base across the UK. You ideally will have a passion for delivering true Business change . You must of delivering high-quality Salesforce training solutions tailored to the needs of end users particularly into the Sales and Marketing area. You will develop and implement structured learning plans for each system, applying instructional design principles and learning theories to create engaging, accessible, and effective training experiences. You will work closely with project managers, stakeholders, and external system developers to define training standards and ensure consistency across all learning materials. Acting as a Salesforce subject-matter expert, you will contribute to training needs analysis, e-learning development, and training assessments. There is scope if you have worked on IT programmes in a technical role but would like to move into Training / Business Change. This is a role starting in a few weeks and will involve UK travel so please apply if you tick all the boxes and have a proven IT Systems Training background

Digital Facilitator & Trainer - Extended Reality Solutions (XRS) The Extended Reality Solutions (XRS) team at CBRE delivers cutting-edge extended reality solutions for our front-line workforce. We're seeking a versatile digital facilitator / trainer who can help drive our vision to empower CBRE's technical teams. This role is ideal for someone who blends training expertise, facilitation skills, and digital content support. What matters most is your ability to support users, drive engagement, and foster innovation. You'll play a key role in implementing and enhancing our customer success framework for XRS, with opportunities to grow and shape the future of customer success management and training delivery at CBRE. This position is a maternity cover 12 months fixed term contract. What You'll Do Facilitator / Trainer / Support Deliver guided training sessions on XRS Kit usage for diverse audiences. Tailor training approaches to ensure sessions are interactive and practical. Respond to queries, send surveys, and gather feedback during and after training. Maintain and update the XRS playbook with best practices. Support account teams throughout the contract lifecycle to drive adoption. Analyse insights from training and support activities to refine processes and enhance user experience. Learning Design / Content Creation Collaborate with subject matter experts to create digital workflows (e.g., Visio, Miro) for assisted/mixed reality glasses. Assist with internal social communications and engagement platforms. Write case studies in partnership with account teams. Create storyboards, compile footage, and produce short showcase videos (2-4 minutes) for internal use. Support content development for internal and client-facing materials. Customer Success Lead onboarding process using the Customer Success Programme framework. Gather information from accounts teams to identify needs, opportunities, goals, and KPIs. Develop and execute tailored success plans for clients. Proactively monitor customer progress and engagement; resolve issues or blockers promptly. Organise and lead bimonthly forums with key accounts and stakeholders focused on XRS solutions and adoption. Collect feedback and identify strategies to improve adoption and overall user experience. What You'll Need Bachelor's degree (or equivalent experience) preferred. 3-4 years experience in customer-facing roles such as Customer Success, Training, or Technical Support. Familiarity with onboarding processes and driving product adoption. Strong facilitation and training skills, with experience delivering interactive sessions (live or virtual). Ability to gather feedback and translate insights into actionable improvements. Basic experience or interest in digital design tools and content creation; video editing skills are a plus. Excellent communication and presentation skills, with a customer-first mindset. Strong organisational skills and attention to detail; proactive and adaptable in a fast-paced environment. Analytical thinker with creative problem-solving abilities. Comfortable collaborating across teams and using data to inform decisions. Nice-to-haves Exposure to AR/MR technologies or interest in immersive solutions. Familiarity with digital workflows and tools that support innovation. Ability to gather customer insights and share recommendations with the team. Enthusiasm for learning about industry trends and supporting digital adoption. Why CBRE CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at (url removed). Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Our client is seeking an experienced 2nd Line Support Engineer to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels. This is a hands-on technical role with a strong focus on pre-sales. Working with the sales department, your main priority will be to provide technical guidance, product demos and solution designs for their partners. You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently. Additional responsibilities include delivering product training to internal staff and external partners. You will be expected to help create and deliver technical content for webinars, open days, and assist the team at seminars and industry exhibitions as required. As the 2nd Line Support Engineer your responsibilities will be to: Pre-Sales Support Provide assistance to customers Propose solutions which meet those requirements, ensuring they are technically viable and add value to proposals. Understand and demonstrate products/solutions to resellers, including customer visits, seminars and trade shows. Help the sales team identify upsell opportunities into existing accounts. Help to coordinate and deliver webinars Supplier Engagement Maintain relationships with suppliers, understand their portfolio Primary technical/product contact for UC suppliers. Maintain supplier technical qualifications as required Attend and lead meetings with suppliers Staff Training Provide structured product & technology training for sales and technical staff. Content is generally provided by suppliers, but course development is required. Customer Training Although online training is typically available, it is expected that you will also run instructor-led courses with a hands-on element to enable customers to gain their certifications in a classroom environment. After gaining sufficient knowledge and suitable trainer certifications it is expected that at least one supplier training will be run each month. The Trainer must take some responsibility to promote the courses, internally with Sales/Marketing teams and directly with Customers. Identify other commercial opportunities for 1-day technology training courses, develop and deliver them. g. SIP Troubleshooting, Wireshark, WiFi etc. Post-Sales, 2nd-Line Technical Support Work with customers by phone and email to resolve technical & product related issues. Despite a large and diverse range of products our client provides a high level of technical support, generally without the need to escalate to manufacturers. The role is expected to have a good understanding of the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data are recorded. The person: Degree or equivalent in a computing related subject and/or have proof of a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance / Software / Cloud Enterprise / (Multi-cell) DECT IP Phone Management / Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer equipment. Adept at reading and interpreting technical documentation and procedure manuals. Strong interpersonal, written and oral communication skills including the ability to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work permits. Full / Valid UK Driving License.

Production Operative - Derby (Burnaston Plant) - East Midlands Ready to kick start a career with one of the world s most iconic automotive brands? Proman is hiring full time, permanent Production Operatives to help build the Toyota Corolla and gear up for the launch of the high performance GR Corolla in 2026. Pay & Benefits Rotating Shifts: Early Shift: £14.72 per hour (inc. shift allowance) Late Shift: £16.95 per hour (inc. shift allowance) Days Only: £13.59 Per hour Average Annual Earnings: £32,103 including shift premiums 25 days annual leave Generous pension scheme Free workwear & safety footwear Subsidised meals in on-site restaurants Free parking, bike storage & on-site nursery Wellbeing rooms for rest and support Overtime Rates: £18.12 per hour (Mon - Fri, first 2 hours) £20.38 per hour (after 2 hours & Saturdays) £27.17 per hour (Sundays & Bank Holidays) Work Patterns 39 hours per week Rotating shifts: Early (06:00 - 14:18) Late (15:20 - 23:38) Or Days Only (07:00 - 15:33) Overtime (weekday & weekend) available About the Role The role involves working on raised vehicle bodies and requires the ability to safely reach and work on all designated manufacturing points without the use of steps or platforms. Based upon the roles (processes) we are currently hiring, we invite applications from candidates who are between 5 1 and 6 1 in height (154cm - 185cm). This is to ensure the health and safety of the members who work for Proman on site. Assembling vehicle components to precise specifications Operating tools and machinery safely and efficiently Performing quality checks to maintain Toyota s world class standards Following standard operating procedures and safety guidelines Working collaboratively with your team to meet production targets Why Toyota? We re more than just cars we re innovation, teamwork, and a commitment to a sustainable future. Toyota is driving toward carbon neutrality in Europe by 2040, and you can be part of that journey. You will receive one week s fundamental skills training in the dojo from Toyota experienced trainers to ensure you have the skills to work in a safe manner to meet the daily requirements and then will be supported over a number of weeks to ramp up on process in the production line/work area. Toyota puts safety, respect for their people and continuous improvement at the forefront of everything they do and this extends to their Proman workforce. We are an equal opportunities employer, and we are committed to developing a diverse workforce and an inclusive working environment. Apply online today and one of our consultants will be in touch. Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks

Manufacturing Systems Trainer - (phone number removed) - £27.30/hr umbrella rate Are you ready to take your career to the next level with an exciting opportunity? This role offers you the chance to work on innovative projects, shaping the future of manufacturing systems within a dynamic and forward-thinking environment. As a Manufacturing Systems Trainer, you will be at the forefront of delivering cutting-edge training solutions, ensuring the adoption of transformative technologies in the manufacturing industry. This is your chance to make a real impact in a role that combines creativity, collaboration, and career progression. What You Will Do: - Create and deliver engaging, blended learning packages tailored to end users. - Define, engage, and align stakeholders in preparation for system deployments and feature releases. - Host on-site and off-site training events across various locations. - Collaborate with cross-functional teams, including Business Process, Testing, Training, and Communications specialists. - Design and deliver role-based user training, including classroom courses, online learning, assessments, and quick reference guides. - Conduct training impact assessments and manage user access effectively. What You Will Bring: - A technical mindset with the ability to simplify complex documentation. - Strong presentation and communication skills, with experience in delivering training to diverse audiences. - Exposure to manufacturing environments and the ability to collaborate with cross-functional teams. - Proficiency in Microsoft Office and a structured, organised approach to planning. - Self-motivation, adaptability, and the ability to work effectively in a fast-paced, evolving environment. This role plays a vital part in supporting the company's mission to maximise the value of its Manufacturing Digitalisation & Innovation programmes. By ensuring robust delivery of deployment releases and driving end-user adoption, you will contribute to the company's success in leading the way in manufacturing excellence. Location: This role is based in Castle Bromwich, providing an inspiring setting to work on prestigious projects. Interested?: Don't miss this opportunity to advance your career as a Manufacturing Systems Trainer. Apply now to be part of a transformative journey in the manufacturing industry! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Job Title: Software Trainer - (Legal Technology) Location: Edinburgh Salary: Up to 35,000 per year - depending on experience Job Type: Permanent, Full Time. Hybrid working model with UK travel. About us: At LawWare, we're passionate about helping law firms work smarter. Our highly recommended practice management software empowers legal professionals across the UK to manage their cases, clients, and compliance with confidence. We're a collaborative, forward-thinking team that values innovation, service excellence, and continuous learning and we're growing! About the role: We're looking for a confident and engaging Software Trainer to join our Client Success team. In this role, you'll train and support law firms in getting the most from the LawWare platform, helping them use technology to improve efficiency, compliance, and client service. You'll deliver hands-on software training both in person and remotely, create high-quality learning materials, and play a key role in ensuring our clients get lasting value from their investment in LawWare. This is an exciting opportunity for someone who loves working with people and technology, and who takes pride in making complex systems simple, practical, and rewarding to use. The LawWare Software Trainer is responsible for delivering high-quality training and support to Clients, helping them unlock the full potential of the LawWare platform. This role focuses on empowering legal professionals to use LawWare effectively, improving their operational efficiency, compliance, and client service. You will design and deliver engaging in-person and virtual training sessions, provide tailored onboarding support for new Clients, and contribute to the continuous development of LawWare's online training resources. Working closely with the Client Success, Development, and Support teams, you'll ensure every Client receives a first-class learning experience. Key Responsibilities: Deliver comprehensive training to new and existing Clients, remotely and on-site. Tailor training programmes for different firm sizes, structures, and user roles. Guide Clients through system setup, user access, permissions, and key workflows. Support data migration by validating data integrity and assisting with readiness checks. Provide clear demonstrations of LawWare features, integrations, and best practices. Conduct follow-up sessions to assess adoption and address learning needs. Maintain excellent Client relationships and respond promptly to queries. Collaborate with Helpdesk to improve Client support and self-service tools. Ensure training aligns with LawWare service standards, SLAs, and brand values. Create, update, and maintain training materials including guides, videos, and e-learning. Contribute to the LawWare Training Platform and ensure content reflects current software and Law Society requirements. Assist with testing new features and preparing materials ahead of release. Stay informed on legal technology trends and suggest improvements to training delivery. Work collaboratively across teams and represent LawWare as a trusted advisor. About You: You enjoy helping others succeed and can simplify technology for diverse audiences. You bring: Experience delivering software or systems training, ideally in legal or professional services. Cash Accounting experience within the legal industry. Strong understanding of software systems and practice management solutions. Excellent communication, presentation, and facilitation skills. Experience developing training or online learning content. A proactive, client-focused approach with high attention to detail. Strong communication, planning, teamwork, adaptability, and initiative. What we offer: Travel expenses. Car allowance. Pension scheme. Standard holiday entitlement. Be part of a friendly, supportive, and innovative team. Help shape how law firms use technology to transform their operations. Work with flexibility and autonomy in a growing business. Please click APPLY to send your CV and Cover Letter for this role. Candidates with experience of; Software Training, Legal Technology, Systems Onboarding, Practice Management Software, E-learning Development, Legal Cashiering, Legal Accounts, or Professional Services Training also be considered for this role.

This is a trainee motor vehicle mechanics trainer/assessor post for a qualified and experienced technician. No previous teaching or assessing experience is required for this post and full training and support is provided. The role involves training and assessing apprentice learners at various sites around Derbyshire/Nottinghamshire/Midlands. Are you a fully qualified and time served mechanic/technician? Could you be interested in a motor vehicle mechanics training/assessing position? I am currently working with a client that is looking for a Motor Vehicle Mechanics Trainer/Assessor to be based in Derbyshire/Nottinghamshire/Midlands. My client is willing to take on a qualified technician with automotive industry experience and support them with assessor training. My client is a successful and well established training provider specialising in automotive apprentice training. Package and Benefits:- - £35,000 to £39,000 (inclusive of car allowance). - Full assessor training and qualification provided. - Company pension. - 34 Days Holiday. - 45p a Mile Mileage Allowance Essential experience and qualifications:- - A Level 3 qualification in Motor Vehicle - At least 5 years experience as an automotive mechanic or technician in the industry. - A keen interest to work in education. Job Description:- - Full Time Hours Monday to Friday. - Permanent Contract. - Home Based (Office Work/Diary Planning etc) - Training and Assessing Apprentice learners at various sites around Derbyshire/Nottinghamshire/Midlands - Supporting Apprentices with building their NVQ Portfolio. - Assessing Apprentices Work in the workplace. - Working with employers and supporting successful training of their apprentices. Balance Education Limited is committed to safeguarding and look for applicants to share this commitment. This role may involve work with under 18's or vulnerable adults. Successful applicants are subject to thorough vetting and screening checks. Balance Education Limited acts as an Employment Agency for permanent workers and an Employment Business for temporary workers.

Induction Assembler / Finisher We are recruiting on behalf of a global aerospace and precision engineering organisation based in Tewkesbury, who are looking to add Induction Assembler / Finishers to their Manufacturing team on a 12-month fixed term contract. This is an excellent opportunity to join a high-performance engineering environment where quality, teamwork, and continuous improvement are central to everything they do. The role supports both New Build and Aftermarket aerospace and industrial programmes, offering strong development opportunities and potential longer-term prospects. The Role This is a hands-on manufacturing position focused on the assembly and finishing of precision components to exacting aerospace standards. Key responsibilities include: Manual assembly of components and sub-assemblies Basic fitting, nulling, deburring, and surface grinding Bench testing, wire rating, and pressure testing Use of hand tools, gauges, winding machines, and measuring equipment Maintaining high standards of housekeeping, safety, and quality Completing quality checks and working towards self-certification Supporting lean manufacturing initiatives including 5S and TPM Providing flexible support across manufacturing areas as required About You We re keen to speak with candidates who bring a strong work ethic, attention to detail, and a positive attitude toward learning and development. You will ideally have: A reasonable standard of education Experience in a manufacturing, engineering, or aerospace environment (desirable, not essential) Ability to work independently and as part of a team Strong attention to detail and commitment to quality Good timekeeping and attendance Willingness to work shifts, overtime, and across sites when required Progression & Development This role offers a clear development pathway, with progression to Semi-Skilled Assembler / Finisher, and opportunities to move into: Level 2 / Level 3 roles Cell Trainer Cell Leader What s On Offer Competitive salary and shift premiums 33 days annual leave (including bank holidays) Private medical insurance Company pension contribution starting at 6% Life assurance and employee share options Onsite gym, free parking, and electric vehicle charging Structured training and ongoing development Apply Now Applications are reviewed on a rolling basis, and this position may close early once suitable candidates are identified. Early application is recommended.

Social Media Specialist - Benelux (6-Month FTC) Overview We are seeking a highly skilled and motivated Social Media Specialist to join our team on a 6-month fixed-term contract. This role will focus on expanding social media coverage across the Benelux region, with a particular emphasis on community management for the Netherlands. The successful candidate will play a pivotal role in delivering exceptional customer experiences through social media channels, ensuring alignment with brand guidelines and maintaining high service standards. Responsibilities of the Social Media Specialist Act as the primary contact for customer interactions through social media channels in Dutch, French, and English. Manage both proactive and reactive conversations for specific brands, ensuring best-in-class service. Publish, monitor, and moderate social media engagement, responding to customer inquiries and complaints in line with brand tone and service level agreements (4-hour weekday SLA). Use tools such as Sprout Social to schedule and publish posts, monitor performance, and conduct social listening to identify trends and sentiment drivers. Build, analyze, and report on operational KPIs and consumer insights, collaborating with the careline team to merge customer service insights with social sentiment. Partner with quality controllers, trainers, and stakeholders to ensure training materials and knowledge-base articles reflect the latest social media trends and practices. Support the preparation and delivery of training workshops and assist in monitoring consumer interactions to maintain high standards. Qualifications Extensive social media and community management experience : At least five years of experience managing online communities for consumer brands, with a proven track record of improving engagement, sentiment, and response times. Language proficiency : Native-level Dutch, with strong French and English skills to support cross-country harmonization and tri-lingual moderation. Technical expertise : Proficiency in Sprout Social or similar social media management tools, with experience in social listening, content scheduling, and reporting. Deep understanding of social media platforms : Knowledge of algorithms, community guidelines, and best practices across platforms like Facebook, Instagram, and X/Twitter. Analytical skills : Ability to turn social data into actionable insights and present findings to stakeholders. Strong communication skills : Excellent written and verbal communication in multiple languages, with the ability to maintain a consistent brand voice. Collaborative mindset : Experience working with cross-functional teams to harmonize processes and share best practices. Adaptability : Comfortable working in a high-volume, fast-paced environment with flexible shifts. Passion for innovation : Eagerness to explore new technologies and contribute ideas for continuous improvement. Day-to-Day duties of the Social Media Specialist Engage with customers across social media platforms, addressing inquiries and resolving complaints promptly. Monitor and analyze social media performance, identifying trends and areas for improvement. Collaborate with internal teams to ensure seamless workflows and knowledge sharing. Develop and deliver training materials to keep the team updated on the latest social media trends and practices. Maintain high standards of customer service and compliance with brand guidelines. Benefits A supportive and sociable team environment. Competitive salary of £32,000 for the duration of the contract. Pension scheme and eye test vouchers. Discounted corporate gym membership with Nuffield. Opportunities to participate in local charity initiatives and fundraising events. Campaign-specific benefits, including discounts, incentives, and prizes. Recommend-a-friend scheme with a paid reward of £500+. Access to apprenticeships, qualifications, and career development programs. Perkbox Recognition Scheme and cycle-to-work scheme. Additional Information Operational Hours : Monday to Friday, 8:00 AM - 4:30 PM. Flexibility may be required to cover evenings and weekends as needed. Training : Comprehensive training will be provided, including a full company induction and ongoing support throughout the project. Career Growth : Opportunities for professional development and progression, with additional responsibilities rewarded with salary increases. If you are passionate about social media, customer engagement, and delivering exceptional service, we encourage you to apply for this exciting opportunity. Join us and be part of a dynamic team that values innovation, collaboration, and continuous improvement.