Greater Manchester Rape Crisis
City, Manchester
Job summary The post-holder will be based at GMRC but work alongside TRC and MASH women's services and Greater Manchester Pathfinder partnership, with service users who have experienced sexual trauma, but who present with additional complex mental health needs. They will work with service users in partner organisation settings and in the community, working collaboratively with individuals, carers and partners from local multi agency providers and services, to assess and identify social care needs that may be potential barriers to the client being able to address their sexual trauma. The post holder will provide guidance, leadership and consultation on social care legislation and policy to the team and to other areas of mental health services, including joint working where appropriate. They will contribute to developing and maintaining high standards of decision making and professional practice in the field of social work. The post holder will be responsible for a caseload of service users under the care of the Pathfinder Partnership, supporting them in their recovery journey. They will provide specialist social work interventions to service users and their carers / families, and involve them in all planning, helping to develop social resilience, motivation and daily living skills. Job description Main Duties & Responsibilities The post holder will be part of a multi-disciplinary team providing recovery focused and goal orientated interventions. To provide expert advice and consultation to the team for all social care matters. The post holder will be conversant with legal duties under the Mental Health Act (1983), Mental Capacity Act (2005) including Deprivation of Liberty Safeguards, Care Act (2014) including eligibility and safeguarding duties. Have a sound understanding of duties in relation to safeguarding children. To attend all clinical team meetings and undertake analysis related work. Understand multi agency information sharing in the interest of public protection and MAPPA procedures. Have an understanding of the Triangle of Care principles and to offer support to carers in line with the Care Act (2014). Be conversant with Part 3 MHA and section 117 aftercare arrangements To understand, respect and work within protected characteristics of Equalities Act (2010) Participate in service improvement, quality improvement initiatives and audits as required. To attend MDT case conferences and panel meetings. To provide professional social work support and advice to professionals in the multi-disciplinary team. Provide specialist advice to the team through knowledge of MHA, MCA, Human Rights Act (1998) including the interface between legislation. Deliver psychotherapeutic interventions with other members of the team. To communicate complex assessment information care and support planning and risk factors, to service users, carers, professionals, and the MDT as appropriate and in line with Information Governance. To support complex care planning in line with a strength-based approach and a commitment to asset-based community development. Communicate sensitive issues in a skilled and appropriate manner and address any barriers to participation and understanding. Communicate and articulate a wide range of information clearly, often in emotive or distressing situations. To organise and chair professional case conferences, multi-agency strategy meetings, best interest and safeguarding meetings as required. To contribute constructive suggestions as to how the service can be improved in own area of work, initiating projects and implementing and evaluating progress, seeking support embed quality in areas beyond own role. To be an active participant in supervision, and in utilising reflective practice when learning to develop professional resilience and leadership skills in situations characterised by high levels of social and interpersonal challenges. Contribute to and participate in skills training, mentoring, supervision and reflective practise for other staff including qualified/student social workers, pathfinder workers and trainee psychologists/psychotherapists Participate in the development and delivery of learning and educational materials The post holder will be able to form therapeutic, meaningful relationships with clients/survivors and ensure they are actively involved in both the planning and delivery of their care. This job description is not exhaustive but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process General Duties of all post holders To undertake any other reasonable duty, which is appropriate to the band, when requested by Senior Staff. To be familiar with and comply with all organisational GMRC, MASH and TRC and Pathfinder policies, procedures, protocols and guidelines. The post holder must ensure that their behaviour and interests inside and outside work do not conflict with their organisations position, duties and/or responsibilities. The post holder will be required to develop and maintain good working relationships with all patients, service users, staff, contractors and where appropriate, members of the public. The Pathfinder Partnership aims to maintain the good will and confidence of its own staff, patients, service users, and the public. To assist in achieving this objective it is always essential that, the post holder carries out their duties in a courteous, sympathetic and professional manner. All post holders who are members of a professional body must comply with standards of professional practice / conduct. It is the post holders' responsibilities to ensure they are both familiar with and adhere to these requirements and maintain their professional membership to the relevant body. Equality and Diversity and Equal Opportunities The post holder must carry out all duties and responsibilities of the post in accordance with organisational Equal Opportunities and Equality and Diversity policies, avoiding unlawful discriminatory behaviour and actions when dealing with colleagues, service users, members of the public and all other stakeholders. The post holder must promote awareness of and respect for equality and diversity in accordance with organisational policies and procedures. Appointments to regulated and controlled activities require an enhanced DBS disclosure. It is the responsibility of all staff to report safeguarding concerns and familiarise themselves with who to contact in order to do this or seek further guidance. Professional and Personal Development The post holder will be expected to take responsibility for their own professional development and will be supported by the Partnership to achieve development opportunities as appropriate. Confidentiality and Information Governance Confidentiality is of prime importance. In the normal course of duties, the post holder will have access to confidential documents and information relating to patients, service users, staff and contractors, as well as information of a commercially sensitive nature. Such information should not be communicated to anyone outside or inside the charities and NHS unless done in the normal course of carrying out the duties of the post. Disciplinary action will be considered where a breach of confidence has been established. The post holder must maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date. The post holder must only access information, whether paper, electronic or in other media, which is authorised to them as part of their duties. The post holder must work to the requirements of data protection laws as applicable to the UK, which includes the General Data Protection Regulations (GDPR). Health and Safety at Work The post holder is required to take reasonable care of the health and safety of themselves and other persons who may be affected by their acts or omissions at work and to co-operate with the Trust in adhering to statutory and departmental safety regulations. The post holder is required to contribute to the control of risk and must report immediately, using the Trust Incident reporting system, any incident, accident or near miss involving patients, service users, carers, staff, contractors or members of the public. Transport & Travel: Full driving licence and own car necessary
Job summary The post-holder will be based at GMRC but work alongside TRC and MASH women's services and Greater Manchester Pathfinder partnership, with service users who have experienced sexual trauma, but who present with additional complex mental health needs. They will work with service users in partner organisation settings and in the community, working collaboratively with individuals, carers and partners from local multi agency providers and services, to assess and identify social care needs that may be potential barriers to the client being able to address their sexual trauma. The post holder will provide guidance, leadership and consultation on social care legislation and policy to the team and to other areas of mental health services, including joint working where appropriate. They will contribute to developing and maintaining high standards of decision making and professional practice in the field of social work. The post holder will be responsible for a caseload of service users under the care of the Pathfinder Partnership, supporting them in their recovery journey. They will provide specialist social work interventions to service users and their carers / families, and involve them in all planning, helping to develop social resilience, motivation and daily living skills. Job description Main Duties & Responsibilities The post holder will be part of a multi-disciplinary team providing recovery focused and goal orientated interventions. To provide expert advice and consultation to the team for all social care matters. The post holder will be conversant with legal duties under the Mental Health Act (1983), Mental Capacity Act (2005) including Deprivation of Liberty Safeguards, Care Act (2014) including eligibility and safeguarding duties. Have a sound understanding of duties in relation to safeguarding children. To attend all clinical team meetings and undertake analysis related work. Understand multi agency information sharing in the interest of public protection and MAPPA procedures. Have an understanding of the Triangle of Care principles and to offer support to carers in line with the Care Act (2014). Be conversant with Part 3 MHA and section 117 aftercare arrangements To understand, respect and work within protected characteristics of Equalities Act (2010) Participate in service improvement, quality improvement initiatives and audits as required. To attend MDT case conferences and panel meetings. To provide professional social work support and advice to professionals in the multi-disciplinary team. Provide specialist advice to the team through knowledge of MHA, MCA, Human Rights Act (1998) including the interface between legislation. Deliver psychotherapeutic interventions with other members of the team. To communicate complex assessment information care and support planning and risk factors, to service users, carers, professionals, and the MDT as appropriate and in line with Information Governance. To support complex care planning in line with a strength-based approach and a commitment to asset-based community development. Communicate sensitive issues in a skilled and appropriate manner and address any barriers to participation and understanding. Communicate and articulate a wide range of information clearly, often in emotive or distressing situations. To organise and chair professional case conferences, multi-agency strategy meetings, best interest and safeguarding meetings as required. To contribute constructive suggestions as to how the service can be improved in own area of work, initiating projects and implementing and evaluating progress, seeking support embed quality in areas beyond own role. To be an active participant in supervision, and in utilising reflective practice when learning to develop professional resilience and leadership skills in situations characterised by high levels of social and interpersonal challenges. Contribute to and participate in skills training, mentoring, supervision and reflective practise for other staff including qualified/student social workers, pathfinder workers and trainee psychologists/psychotherapists Participate in the development and delivery of learning and educational materials The post holder will be able to form therapeutic, meaningful relationships with clients/survivors and ensure they are actively involved in both the planning and delivery of their care. This job description is not exhaustive but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process General Duties of all post holders To undertake any other reasonable duty, which is appropriate to the band, when requested by Senior Staff. To be familiar with and comply with all organisational GMRC, MASH and TRC and Pathfinder policies, procedures, protocols and guidelines. The post holder must ensure that their behaviour and interests inside and outside work do not conflict with their organisations position, duties and/or responsibilities. The post holder will be required to develop and maintain good working relationships with all patients, service users, staff, contractors and where appropriate, members of the public. The Pathfinder Partnership aims to maintain the good will and confidence of its own staff, patients, service users, and the public. To assist in achieving this objective it is always essential that, the post holder carries out their duties in a courteous, sympathetic and professional manner. All post holders who are members of a professional body must comply with standards of professional practice / conduct. It is the post holders' responsibilities to ensure they are both familiar with and adhere to these requirements and maintain their professional membership to the relevant body. Equality and Diversity and Equal Opportunities The post holder must carry out all duties and responsibilities of the post in accordance with organisational Equal Opportunities and Equality and Diversity policies, avoiding unlawful discriminatory behaviour and actions when dealing with colleagues, service users, members of the public and all other stakeholders. The post holder must promote awareness of and respect for equality and diversity in accordance with organisational policies and procedures. Appointments to regulated and controlled activities require an enhanced DBS disclosure. It is the responsibility of all staff to report safeguarding concerns and familiarise themselves with who to contact in order to do this or seek further guidance. Professional and Personal Development The post holder will be expected to take responsibility for their own professional development and will be supported by the Partnership to achieve development opportunities as appropriate. Confidentiality and Information Governance Confidentiality is of prime importance. In the normal course of duties, the post holder will have access to confidential documents and information relating to patients, service users, staff and contractors, as well as information of a commercially sensitive nature. Such information should not be communicated to anyone outside or inside the charities and NHS unless done in the normal course of carrying out the duties of the post. Disciplinary action will be considered where a breach of confidence has been established. The post holder must maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date. The post holder must only access information, whether paper, electronic or in other media, which is authorised to them as part of their duties. The post holder must work to the requirements of data protection laws as applicable to the UK, which includes the General Data Protection Regulations (GDPR). Health and Safety at Work The post holder is required to take reasonable care of the health and safety of themselves and other persons who may be affected by their acts or omissions at work and to co-operate with the Trust in adhering to statutory and departmental safety regulations. The post holder is required to contribute to the control of risk and must report immediately, using the Trust Incident reporting system, any incident, accident or near miss involving patients, service users, carers, staff, contractors or members of the public. Transport & Travel: Full driving licence and own car necessary
Spire Healthcare
Hull, Yorkshire
Bank Medical Secretary Competitive Hourly Rate Flexible Working 0 Hours Hull Spire Hull has an exciting opportunity for an experienced Medical Secretary to join our administrative team. This role is a bank role so the candidate will be covering annual leave and sickness. Details of shift pattern As and when we need but would be within Monday - Friday 9-5 Duties and responsibilities; - To provide an efficient secretarial service to all Consultants. - To type all Consultants' clinic notes and letters to General Practitioners and external agencies. - To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature. - To liaise with Consultants and their secretaries in order to resolve patient queries/complaints in a timely manner. - To communicate effectively with GP surgeries, other healthcare professionals i.e Occupational Health Nurses, physiotherapists etc. - To provide copy clinic letters when needed. - To open Consultants mail and distribute. - To liaise closely with Outpatient Department, Medical Records, NHS Team and other departments within the hospital. - To assist in the training of new and trainee Medical Secretaries. - To undergo all mandatory training required i.e. fire, health and safety etc. - To ensure consistent provision of service during holiday/sickness periods, by providing adequate cover of private typing. - To contribute to the development of departmental procedures. - To familiarise with company policies and procedures. - To deliver exemplary customer service to all users of the service(consultants, patients and co-workers) - To assist with any other reasonable duties required as per the Senior Medical Secretary. Who we're looking for - Audio typing is essential however experience of working in a healthcare environment is desirable but not essential - Good standard of education. - Excellent communication skills. - Professional telephone manner. - A good knowledge of medical, anatomical and physiological terminology. - Knowledge of IT systems. - RSA level II or equivalent is desirable but not essential Benefits - Bank colleagues are paid weekly - Access to Spire Healthcare pension - Access to Blue Light Card discounts - Smartspending discounts (in addition to Blue Light discounts) via 'Spire for You' - Wellbeing Centre access via 'Spire for You' - Free uniform - Free DBS - Full induction, including mandatory training updates - Opportunities for further training and progression into permanent posts - Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team - We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave. - The MyGymDiscounts benefit is now also available to all Spire Bank workers, as of October 2024. - MyGymDiscounts is a fitness benefit that offers huge savings on gym memberships, digital fitness subscriptions and multi-activity memberships. With over 3,800 gyms, leisure centres, and more across the UK on offer, there are many options to suit location, preference, and budget. - To find out more, Bank Workers should visit Spire for You url removed Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: - Driving clinical excellence - Doing the right thing - Caring is our passion - Keeping it simple - Delivering on our promises - Succeeding and celebrating together - Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. For us, it's more than just treating patients; it's about looking after people We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
Bank Medical Secretary Competitive Hourly Rate Flexible Working 0 Hours Hull Spire Hull has an exciting opportunity for an experienced Medical Secretary to join our administrative team. This role is a bank role so the candidate will be covering annual leave and sickness. Details of shift pattern As and when we need but would be within Monday - Friday 9-5 Duties and responsibilities; - To provide an efficient secretarial service to all Consultants. - To type all Consultants' clinic notes and letters to General Practitioners and external agencies. - To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature. - To liaise with Consultants and their secretaries in order to resolve patient queries/complaints in a timely manner. - To communicate effectively with GP surgeries, other healthcare professionals i.e Occupational Health Nurses, physiotherapists etc. - To provide copy clinic letters when needed. - To open Consultants mail and distribute. - To liaise closely with Outpatient Department, Medical Records, NHS Team and other departments within the hospital. - To assist in the training of new and trainee Medical Secretaries. - To undergo all mandatory training required i.e. fire, health and safety etc. - To ensure consistent provision of service during holiday/sickness periods, by providing adequate cover of private typing. - To contribute to the development of departmental procedures. - To familiarise with company policies and procedures. - To deliver exemplary customer service to all users of the service(consultants, patients and co-workers) - To assist with any other reasonable duties required as per the Senior Medical Secretary. Who we're looking for - Audio typing is essential however experience of working in a healthcare environment is desirable but not essential - Good standard of education. - Excellent communication skills. - Professional telephone manner. - A good knowledge of medical, anatomical and physiological terminology. - Knowledge of IT systems. - RSA level II or equivalent is desirable but not essential Benefits - Bank colleagues are paid weekly - Access to Spire Healthcare pension - Access to Blue Light Card discounts - Smartspending discounts (in addition to Blue Light discounts) via 'Spire for You' - Wellbeing Centre access via 'Spire for You' - Free uniform - Free DBS - Full induction, including mandatory training updates - Opportunities for further training and progression into permanent posts - Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team - We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave. - The MyGymDiscounts benefit is now also available to all Spire Bank workers, as of October 2024. - MyGymDiscounts is a fitness benefit that offers huge savings on gym memberships, digital fitness subscriptions and multi-activity memberships. With over 3,800 gyms, leisure centres, and more across the UK on offer, there are many options to suit location, preference, and budget. - To find out more, Bank Workers should visit Spire for You url removed Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: - Driving clinical excellence - Doing the right thing - Caring is our passion - Keeping it simple - Delivering on our promises - Succeeding and celebrating together - Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. For us, it's more than just treating patients; it's about looking after people We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
