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therapy services manager
People Relations Manager
St Mary's Hospice Ulverston, Cumbria
Who we are St Mary's Hospice provides compassionate, specialist care and support for people across South Cumbria who are living with a life-limiting illness. Our services extend beyond medical care - we also offer emotional, psychological, and spiritual support to patients, their families, and carers. We are deeply rooted in the local community and take pride in delivering person-centred care that truly makes a difference when it matters most. We have three main bases: the hospice building in Ulverston, the St Mary's Compassionate Communities Centre in Barrow-in-Furness and a satellite site in Ambleside. We also provide home care, run therapy and wellbeing groups in the local community, and serve as a regional educational hub for palliative and end-of-life care education. About the role The People Relations Manager will work closely with colleagues across the hospice to build strong, positive working relationships and ensure fair, consistent, and supportive people practices. This includes providing expert advice on complex employee relations matters, supporting staff wellbeing, contributing to strategic workforce planning and fostering an inclusive, engaged workplace culture. Key aspects of the role are to: Manage the relationships between staff, employees and volunteers, ensuring a harmonious working environment. Lead the Payroll, HR and Administration team Lead the volunteering function and support the development of a volunteer strategy Support the leadership team in the development and implementation of a people's strategy Who we are looking for We're looking for a passionate and experienced People Relations Manager (CIPD Level 3 and above) to join our team and play a key role in shaping a positive, inclusive, and high-performing workplace. We are looking for a values-led individual with strong HR expertise, excellent communication skills, and a collaborative approach. You'll thrive in a supportive but fast-paced environment and be passionate about helping others do their best work. In return, we offer a workplace rooted in care, respect, and development, with a commitment to your personal and professional growth.
Oct 24, 2026
Full time
Who we are St Mary's Hospice provides compassionate, specialist care and support for people across South Cumbria who are living with a life-limiting illness. Our services extend beyond medical care - we also offer emotional, psychological, and spiritual support to patients, their families, and carers. We are deeply rooted in the local community and take pride in delivering person-centred care that truly makes a difference when it matters most. We have three main bases: the hospice building in Ulverston, the St Mary's Compassionate Communities Centre in Barrow-in-Furness and a satellite site in Ambleside. We also provide home care, run therapy and wellbeing groups in the local community, and serve as a regional educational hub for palliative and end-of-life care education. About the role The People Relations Manager will work closely with colleagues across the hospice to build strong, positive working relationships and ensure fair, consistent, and supportive people practices. This includes providing expert advice on complex employee relations matters, supporting staff wellbeing, contributing to strategic workforce planning and fostering an inclusive, engaged workplace culture. Key aspects of the role are to: Manage the relationships between staff, employees and volunteers, ensuring a harmonious working environment. Lead the Payroll, HR and Administration team Lead the volunteering function and support the development of a volunteer strategy Support the leadership team in the development and implementation of a people's strategy Who we are looking for We're looking for a passionate and experienced People Relations Manager (CIPD Level 3 and above) to join our team and play a key role in shaping a positive, inclusive, and high-performing workplace. We are looking for a values-led individual with strong HR expertise, excellent communication skills, and a collaborative approach. You'll thrive in a supportive but fast-paced environment and be passionate about helping others do their best work. In return, we offer a workplace rooted in care, respect, and development, with a commitment to your personal and professional growth.
norwood
Registered Manager
norwood Crowthorne, Berkshire
About the Role This is an opportunity to lead a residential service where quality, dignity and person-centred support genuinely matter. As the Registered Manager, you will have day-to-day responsibility for the leadership and running of a residential home supporting adults with learning disabilities and complex needs within Ravenswood Village. You will lead with visibility, compassion and accountability, creating an environment where people are supported to live meaningful, fulfilling lives with choice, independence and belonging. Working within a values-led and regulated environment, you will ensure the service is safe, compliant and high performing, while also creating a warm and homely environment for the people who live there. This role requires registration under the Health and Social Care Act (2008) and offers the opportunity to lead a committed team within one of the UK's leading providers of support for people with neurodevelopmental disabilities. Your Day to Day You will: Lead the day-to-day running of the residential home Ensure high-quality, person-centred support is consistently delivered Promote Active Support and lifelong learning approaches Support people to make choices, manage risk positively and live fulfilling lives Lead, coach and develop Deputy Managers, Team Leaders and Support Workers Oversee recruitment, supervision, performance and staff development Ensure compliance with CQC regulations, safeguarding and health & safety requirements Monitor budgets, resources and overall service performance Work collaboratively with families, professionals and internal support services Maintain accurate reporting, records and regulatory documentation Drive continuous improvement and service quality across the home Qualifications, Training & Experience You will bring: Experience within residential care services, including leadership or supervisory responsibility Experience supporting adults with learning disabilities and complex needs Strong understanding of person-centred approaches and risk management Knowledge of CQC standards, safeguarding and relevant legislation Strong leadership, coaching and people management skills Experience managing staff performance and service delivery Ability to work confidently under pressure and make balanced decisions Good IT and administrative skills It would strengthen your application if you have: NVQ Level 5 in Health & Social Care or RNLD qualification Experience managing regulated residential services Experience leading change and service improvement Knowledge of Active Support and Systematic Instruction Experience supporting transitions into supported living Reward & Benefits We believe great support starts with great staff. Here's what we offer: Fully funded induction and training 25 days annual leave + 8 Bank Holidays (FTE) Enhanced parental pay Employee Assistance Programme Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App Blue Light Card scheme access Cycle to Work scheme £300 refer-a-friend bonus Career development pathway Free on-site parking A supportive, experienced team and management A bit more information: The Elms is a large two-storey house within the Ravenswood Estate, home to seven residents aged in their 60s and 70s with mild to moderate neurodevelopmental disabilities, including learning disabilities, and additional needs such as autism, epilepsy, cerebral palsy, dementia, and mobility challenges. Most residents are verbal, using clear speech, facial expressions, or visual prompts to communicate. Residents enjoy a relaxed, social lifestyle with hobbies including arts and crafts, knitting, music, TV, and trips to coffee shops. Some are sociable; others prefer a quieter routine. The house includes self-contained flats, a dedicated arts room, and a garden with countryside views. Support is provided 24/7 with a 3-week rota pattern and most shifts running 07:00 to 21:00. As with all Norwood services, the people we support lead the way, the rota flexes to fit their needs, not the other way around. You'll be joining a stable and values-led team committed to Kindness, Respect, Belonging, and Empowerment. Safe Recruitment: Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support. This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role. Disclaimer: At Norwood, we welcome applications from a diverse range of candidates. At this time, Norwood is not a UK Home Office licensed sponsor and is unable to offer visa sponsorship.
Oct 23, 2026
Full time
About the Role This is an opportunity to lead a residential service where quality, dignity and person-centred support genuinely matter. As the Registered Manager, you will have day-to-day responsibility for the leadership and running of a residential home supporting adults with learning disabilities and complex needs within Ravenswood Village. You will lead with visibility, compassion and accountability, creating an environment where people are supported to live meaningful, fulfilling lives with choice, independence and belonging. Working within a values-led and regulated environment, you will ensure the service is safe, compliant and high performing, while also creating a warm and homely environment for the people who live there. This role requires registration under the Health and Social Care Act (2008) and offers the opportunity to lead a committed team within one of the UK's leading providers of support for people with neurodevelopmental disabilities. Your Day to Day You will: Lead the day-to-day running of the residential home Ensure high-quality, person-centred support is consistently delivered Promote Active Support and lifelong learning approaches Support people to make choices, manage risk positively and live fulfilling lives Lead, coach and develop Deputy Managers, Team Leaders and Support Workers Oversee recruitment, supervision, performance and staff development Ensure compliance with CQC regulations, safeguarding and health & safety requirements Monitor budgets, resources and overall service performance Work collaboratively with families, professionals and internal support services Maintain accurate reporting, records and regulatory documentation Drive continuous improvement and service quality across the home Qualifications, Training & Experience You will bring: Experience within residential care services, including leadership or supervisory responsibility Experience supporting adults with learning disabilities and complex needs Strong understanding of person-centred approaches and risk management Knowledge of CQC standards, safeguarding and relevant legislation Strong leadership, coaching and people management skills Experience managing staff performance and service delivery Ability to work confidently under pressure and make balanced decisions Good IT and administrative skills It would strengthen your application if you have: NVQ Level 5 in Health & Social Care or RNLD qualification Experience managing regulated residential services Experience leading change and service improvement Knowledge of Active Support and Systematic Instruction Experience supporting transitions into supported living Reward & Benefits We believe great support starts with great staff. Here's what we offer: Fully funded induction and training 25 days annual leave + 8 Bank Holidays (FTE) Enhanced parental pay Employee Assistance Programme Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App Blue Light Card scheme access Cycle to Work scheme £300 refer-a-friend bonus Career development pathway Free on-site parking A supportive, experienced team and management A bit more information: The Elms is a large two-storey house within the Ravenswood Estate, home to seven residents aged in their 60s and 70s with mild to moderate neurodevelopmental disabilities, including learning disabilities, and additional needs such as autism, epilepsy, cerebral palsy, dementia, and mobility challenges. Most residents are verbal, using clear speech, facial expressions, or visual prompts to communicate. Residents enjoy a relaxed, social lifestyle with hobbies including arts and crafts, knitting, music, TV, and trips to coffee shops. Some are sociable; others prefer a quieter routine. The house includes self-contained flats, a dedicated arts room, and a garden with countryside views. Support is provided 24/7 with a 3-week rota pattern and most shifts running 07:00 to 21:00. As with all Norwood services, the people we support lead the way, the rota flexes to fit their needs, not the other way around. You'll be joining a stable and values-led team committed to Kindness, Respect, Belonging, and Empowerment. Safe Recruitment: Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support. This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role. Disclaimer: At Norwood, we welcome applications from a diverse range of candidates. At this time, Norwood is not a UK Home Office licensed sponsor and is unable to offer visa sponsorship.
Priory Group
Deputy Ward Manager- PICU Ward
Priory Group Rednal, Birmingham
Description Priory Hospital Barnt Green Salary £43,014 - £46,314 Full-time role of 37.5 hours per week Priory Hospital Barnt Green has an opportunity for a Deputy Ward Manager with an active registration with the Nursing and Midwifery Council to join our team on our female PICU ward. Priory Hospital Barnt Green, Barnt Green, Birmingham is a purpose-built hospital providing mental health support for adults and young people, including specialist therapy and psychiatry, as well as private autism assessments for adults. It is accessible by public transport, with Barnt Green railway station approximately 1-2 miles from the hospital and local bus routes serving the surrounding area. Due to the semi-rural location of the service, access to a vehicle or the ability to drive is recommended. What you'll be doing You will be part of a compassionate team that is committed to supporting people's wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. Works as a Senior Nurse within the ward, ensuring a safe, therapeutic and inclusive environment for patients, families, visitors and staff. Applies relevant policies, statutory requirements and governance frameworks, ensuring risks are assessed and managed and safe staffing and skill mix are maintained. Provides clinical leadership and supervision, supports the CPD, mandatory training, appraisal and performance management of staff, and acts as a role model for learning and development. Supports junior staff and student nurses, implements and evaluates therapeutic interventions, promotes patient involvement and collaborative problem-solving, and contributes to effective multidisciplinary working and risk management. Acts as Named Nurse and Associate Nurse, regularly leads shifts, undertakes ward lead roles, provides clinical supervision, and deputises for the Ward Manager when required. Supports recruitment and retention and consistently adheres to all national, company and local policies, standards and procedures. You can find additional information in the attached job description. What you'll bring to the role Essential for the role At least 18 Months - 2 years' experience post-registration; demonstrable expertise within a clinical speciality The following experience would be beneficial Experience in an PICU setting What we will give you in return We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us. Enhanced maternity pay Birthday Holiday - Your Birthday as an extra days annual leave Contributory pension scheme Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and private healthcare Access to development opportunities Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel Leadership & management development Long service award Refer a friend bonuses Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified. About Priory Priory is the UK's leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions - including depression, anxiety, eating disorders and children's mental health - and provide residential and supported living care for autistic adults, people with a learning disability, Prader-Willi Syndrome, brain injuries and older people. We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer here . For agency enquiries and applications, please view our legal statement here . All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.
Oct 21, 2026
Full time
Description Priory Hospital Barnt Green Salary £43,014 - £46,314 Full-time role of 37.5 hours per week Priory Hospital Barnt Green has an opportunity for a Deputy Ward Manager with an active registration with the Nursing and Midwifery Council to join our team on our female PICU ward. Priory Hospital Barnt Green, Barnt Green, Birmingham is a purpose-built hospital providing mental health support for adults and young people, including specialist therapy and psychiatry, as well as private autism assessments for adults. It is accessible by public transport, with Barnt Green railway station approximately 1-2 miles from the hospital and local bus routes serving the surrounding area. Due to the semi-rural location of the service, access to a vehicle or the ability to drive is recommended. What you'll be doing You will be part of a compassionate team that is committed to supporting people's wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. Works as a Senior Nurse within the ward, ensuring a safe, therapeutic and inclusive environment for patients, families, visitors and staff. Applies relevant policies, statutory requirements and governance frameworks, ensuring risks are assessed and managed and safe staffing and skill mix are maintained. Provides clinical leadership and supervision, supports the CPD, mandatory training, appraisal and performance management of staff, and acts as a role model for learning and development. Supports junior staff and student nurses, implements and evaluates therapeutic interventions, promotes patient involvement and collaborative problem-solving, and contributes to effective multidisciplinary working and risk management. Acts as Named Nurse and Associate Nurse, regularly leads shifts, undertakes ward lead roles, provides clinical supervision, and deputises for the Ward Manager when required. Supports recruitment and retention and consistently adheres to all national, company and local policies, standards and procedures. You can find additional information in the attached job description. What you'll bring to the role Essential for the role At least 18 Months - 2 years' experience post-registration; demonstrable expertise within a clinical speciality The following experience would be beneficial Experience in an PICU setting What we will give you in return We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us. Enhanced maternity pay Birthday Holiday - Your Birthday as an extra days annual leave Contributory pension scheme Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and private healthcare Access to development opportunities Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel Leadership & management development Long service award Refer a friend bonuses Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified. About Priory Priory is the UK's leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions - including depression, anxiety, eating disorders and children's mental health - and provide residential and supported living care for autistic adults, people with a learning disability, Prader-Willi Syndrome, brain injuries and older people. We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer here . For agency enquiries and applications, please view our legal statement here . All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.
SV2
Subcontractor Adult Therapists and Subcontractor Children's and Young Person's Therapists
SV2 Ripley, Derbyshire
Title: Adult Therapists and Children & Young People (CYP) Therapists Accountable to: Therapy Delivery Manager Contract: Self employed Salary: £35-£45 per session Hours: Flexible working pattern Working arrangement: Face to face delivery across various venues within Derbyshire and Derby City, with a small amount of remote work where appropriate SV 2 is a leading specialist charity committed to supporting children and adults who have experienced sexual violence. Embedded in the Derbyshire and Derby City communities for over 30 years, we actively work to ensure victims/survivors of sexual violence and abuse are informed, supported, protected and empowered. We strongly believe sexual violence simply should not exist and whilst it does, no one should deal with it alone. If you fit these values, we would love to hear from you! This is an exciting time to join us as we continue to grow and develop the charity with a passion for making a difference to people's lives. We are looking for enthusiastic, extremely organised and skilled Adult Therapists or CYP Therapists, with experience of working with the effects of sexual abuse trauma, within a fast-paced environment and providing high-quality, short-term, trauma-informed counselling support. Therapy provision is person-centred and delivered in educational settings and other venues across Derbyshire and Derby City. Summary of the role and requirement: To provide specialist counselling to adults or children and young people who have experienced sexual violence within a trauma-informed framework. The Therapist will manage a complex caseload, providing safe and effective counselling to adults aged 18 years+ or CYP aged 3-17 years. Responsibilities include completing clinical assessments, identifying and responding to each client's individual needs, maintaining accurate and timely records, and managing their own diary and administrative duties. The role also requires effective multi-agency working, with safeguarding remaining the highest priority. Being able to work in partnership with internal and external teams is essential to ensure effective working across the organisation and the highest quality support provided to the client. The subcontracted therapist should be willing to commit to a minimum of 4 clients per week for adults and 3 clients per week for CYP. This work will be predominantly face to face combined with a small amount of remote work where appropriate and can be delivered at any time, on any day of the week. Key responsibilities include: Supporting clients through a short-term therapeutic model of up to 8 sessions for adults and 10 sessions for CYP. Completing therapeutic assessments to identify suitability and needs of the client and where appropriate, make onward referrals to other services. Complete and collate monitoring and evaluations using organisational assessment tools and other resources. Maintain confidential and accurate records in accordance with GDPR and pre-trial therapy guidelines. Adhere to the charity's safeguarding policy and procedures, actively responding appropriately to any safeguarding concerns or risks. Attend a mandatory induction, bi-monthly subcontractor meetings, and training as required. Take a proactive approach in liaising with internal and external teams where appropriate to ensure a coordinated and person-centred approach to support. Maintain professional boundaries and promote the values and policies of the charity. Adhere to the BACP Code of Ethics adopted by SV2. About You We are looking for someone who has: A recognised adult or children's counselling/psychotherapy qualification Level 4 or above (essential). A minimum of two years' post-qualification experience working therapeutically with adults or CYP in a trauma-informed setting. Training or experience of Adult and Child Safeguarding Level 3 abilities. Knowledge of dissociation, trauma, vicarious trauma and crisis management. Current Enhanced DBS. Public liability and professional indemnity insurance of at least £5 million. Evidence of monthly clinical supervision in line with professional body requirements. Membership of a relevant professional body. Evidence of practice consistent with SCoPED Framework column B competencies (desirable) Evidence of ongoing CPD. Essential: Experience offering short-term counselling. Experience in providing counselling to clients who have experienced trauma, abuse, or sexual violence. Experience working with safeguarding concerns affecting adults, children and families and making appropriate onward referrals. Experience working with complex client presentations, suicidal ideations/ actively suicidal clients and those who self-harm. Demonstrated ability to work effectively with the psychological and emotional impact of sexual violence, including issues such as shame, boundaries and trust. Skilled in conducting therapeutic assessments and use of assessment tools, developing a clear clinical understanding of each client's individual needs. Strong record-keeping and administrative skills, with attention to accuracy and confidentiality. Ability to work independently and as part of a supportive team. Experience working with other professionals, agencies and families on behalf of the client where appropriate. Excellent communication and interpersonal skills, including the ability to work sensitively and empathetically. We offer: Ongoing CPD opportunities Organisational support for SV 2 client work Being a part of a passionate larger subcontracting team Safeguarding and Safer Recruitment SV 2 is committed to safeguarding our clients. The post holder will contribute to maintaining the organisation's safeguarding standards. This includes: Promoting the safety and wellbeing of children, young people and adults at risk Identifying and reporting safeguarding concerns Following organisational safeguarding policies and procedures Supporting a culture where everyone feels safe, respected and supported Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: Alternative interview formats or timings Additional time for written tasks Accessible documentation Support relating to disability, neurodivergence or health needs Interview Process Shortlisted applicants will be invited to an interview, conducted via MS Teams. The whole process from advertisement to appointment, may take up to 4-8 weeks. Post holder will be required to hold a current Enhanced DBS check. The role will ongoing until filled. However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged. The interview will explore experience and approach to: Trauma-informed therapeutic practices Safeguarding Equality, diversity and inclusion Team work and self-care Applicants must have the right to work in the UK. Thank you for your interest in SV2. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
Oct 20, 2026
Full time
Title: Adult Therapists and Children & Young People (CYP) Therapists Accountable to: Therapy Delivery Manager Contract: Self employed Salary: £35-£45 per session Hours: Flexible working pattern Working arrangement: Face to face delivery across various venues within Derbyshire and Derby City, with a small amount of remote work where appropriate SV 2 is a leading specialist charity committed to supporting children and adults who have experienced sexual violence. Embedded in the Derbyshire and Derby City communities for over 30 years, we actively work to ensure victims/survivors of sexual violence and abuse are informed, supported, protected and empowered. We strongly believe sexual violence simply should not exist and whilst it does, no one should deal with it alone. If you fit these values, we would love to hear from you! This is an exciting time to join us as we continue to grow and develop the charity with a passion for making a difference to people's lives. We are looking for enthusiastic, extremely organised and skilled Adult Therapists or CYP Therapists, with experience of working with the effects of sexual abuse trauma, within a fast-paced environment and providing high-quality, short-term, trauma-informed counselling support. Therapy provision is person-centred and delivered in educational settings and other venues across Derbyshire and Derby City. Summary of the role and requirement: To provide specialist counselling to adults or children and young people who have experienced sexual violence within a trauma-informed framework. The Therapist will manage a complex caseload, providing safe and effective counselling to adults aged 18 years+ or CYP aged 3-17 years. Responsibilities include completing clinical assessments, identifying and responding to each client's individual needs, maintaining accurate and timely records, and managing their own diary and administrative duties. The role also requires effective multi-agency working, with safeguarding remaining the highest priority. Being able to work in partnership with internal and external teams is essential to ensure effective working across the organisation and the highest quality support provided to the client. The subcontracted therapist should be willing to commit to a minimum of 4 clients per week for adults and 3 clients per week for CYP. This work will be predominantly face to face combined with a small amount of remote work where appropriate and can be delivered at any time, on any day of the week. Key responsibilities include: Supporting clients through a short-term therapeutic model of up to 8 sessions for adults and 10 sessions for CYP. Completing therapeutic assessments to identify suitability and needs of the client and where appropriate, make onward referrals to other services. Complete and collate monitoring and evaluations using organisational assessment tools and other resources. Maintain confidential and accurate records in accordance with GDPR and pre-trial therapy guidelines. Adhere to the charity's safeguarding policy and procedures, actively responding appropriately to any safeguarding concerns or risks. Attend a mandatory induction, bi-monthly subcontractor meetings, and training as required. Take a proactive approach in liaising with internal and external teams where appropriate to ensure a coordinated and person-centred approach to support. Maintain professional boundaries and promote the values and policies of the charity. Adhere to the BACP Code of Ethics adopted by SV2. About You We are looking for someone who has: A recognised adult or children's counselling/psychotherapy qualification Level 4 or above (essential). A minimum of two years' post-qualification experience working therapeutically with adults or CYP in a trauma-informed setting. Training or experience of Adult and Child Safeguarding Level 3 abilities. Knowledge of dissociation, trauma, vicarious trauma and crisis management. Current Enhanced DBS. Public liability and professional indemnity insurance of at least £5 million. Evidence of monthly clinical supervision in line with professional body requirements. Membership of a relevant professional body. Evidence of practice consistent with SCoPED Framework column B competencies (desirable) Evidence of ongoing CPD. Essential: Experience offering short-term counselling. Experience in providing counselling to clients who have experienced trauma, abuse, or sexual violence. Experience working with safeguarding concerns affecting adults, children and families and making appropriate onward referrals. Experience working with complex client presentations, suicidal ideations/ actively suicidal clients and those who self-harm. Demonstrated ability to work effectively with the psychological and emotional impact of sexual violence, including issues such as shame, boundaries and trust. Skilled in conducting therapeutic assessments and use of assessment tools, developing a clear clinical understanding of each client's individual needs. Strong record-keeping and administrative skills, with attention to accuracy and confidentiality. Ability to work independently and as part of a supportive team. Experience working with other professionals, agencies and families on behalf of the client where appropriate. Excellent communication and interpersonal skills, including the ability to work sensitively and empathetically. We offer: Ongoing CPD opportunities Organisational support for SV 2 client work Being a part of a passionate larger subcontracting team Safeguarding and Safer Recruitment SV 2 is committed to safeguarding our clients. The post holder will contribute to maintaining the organisation's safeguarding standards. This includes: Promoting the safety and wellbeing of children, young people and adults at risk Identifying and reporting safeguarding concerns Following organisational safeguarding policies and procedures Supporting a culture where everyone feels safe, respected and supported Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: Alternative interview formats or timings Additional time for written tasks Accessible documentation Support relating to disability, neurodivergence or health needs Interview Process Shortlisted applicants will be invited to an interview, conducted via MS Teams. The whole process from advertisement to appointment, may take up to 4-8 weeks. Post holder will be required to hold a current Enhanced DBS check. The role will ongoing until filled. However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged. The interview will explore experience and approach to: Trauma-informed therapeutic practices Safeguarding Equality, diversity and inclusion Team work and self-care Applicants must have the right to work in the UK. Thank you for your interest in SV2. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
Royal Free Charity
Financial wellbeing adviser (Patient Support)
Royal Free Charity Camden, London
Financial wellbeing adviser The Royal Free Charity is looking for an ambitious, motivated and talented financial wellbeing adviser to join their patient support team. This is a fantastic opportunity to use your skills to make a real, visible difference to patients, staff and medical research across North London. Role details Salary: £35,000 per annum, pro rata £14,000 per annum for part time Hours of work: 15 hours a week (2 days), not including breaks Base: on site, mainly based at the Royal Free Charity office (Pears Office) The role The financial wellbeing adviser will report to the financial wellbeing manager. The financial wellbeing adviser supports delivery of the charity's welfare rights and benefits service, ensuring patients receive timely, accurate and compassionate support to maximise income and access their statutory entitlements. Working closely with NHS multi-disciplinary teams (MDTs), the role ensures vulnerable patients are supported in navigating complex entitlement systems during periods of ill health or crisis or during transitions back into the community. The current focus of the financial wellbeing service is reducing financial barriers to safe and timely hospital discharge. The service may expand into other welfare rights projects in the future The team Patient support brings together volunteering, complementary therapy, and wider charity patient-facing support into one integrated, site-based team at each of the four main hospital sites. Each hospital has a dedicated "charity space" with a core team that works together to provide a consistent, responsive, and easy to navigate offer for patients and families. Patient support site managers work closely with NHS site teams to ensure support reflects the clinical needs and demographics of each hospital. Volunteering and therapy roles are embedded locally rather than operating as separate teams, enabling continuity, flexibility, and equitable provision. A small central financial wellbeing team provides targeted, discharge focused advice for financially vulnerable patients. Patient support delivered via the charity is designed to be clear, collaborative and patient centred, with charity staff working as one team to deliver high quality support tailored to each site. Key objectives and responsibilities of the post are: Patient advice and support Provide accurate, clear, and empathetic advice and guidance on: o benefits - including entitlement checks, applications, and challenges o housing issues - including homelessness, housing options, and disrepair o employment rights - including sick pay and reasonable adjustments o other related welfare rights matters. Explore patients' circumstances, identify their needs, and assess their ability to understand and act on advice and guidance. Identify and prioritise urgent referrals where the patient's only remaining barrier to discharge is financial hardship. Ensure patients understand their rights, responsibilities and the impact of hospital admissions on existing benefits. Collaboration with clinical and discharge teams and external organisations Work closely with NHS staff (particularly the discharge and ward teams) to support patients experiencing financial hardship and other welfare rights issues. Liaise with social workers, safeguarding teams, and external organisations to ensure patients receive holistic support. Signpost or refer to patients to other services that may be beneficial, such as condition-specific charities, social services, regulated debt and immigration advice, PALS, mental health support, and offerings in the local community that would improve their health and wellbeing. Record keeping and data protection Create and maintain clear and accurate case records on the case management system. Ensure all outcomes and referrals are logged accurately on the case management system. Ensure compliance with GDPR and charity data protection processes. Safeguarding Identify and respond to safeguarding concerns in a timely manner, according to charity and NHS safeguarding procedures. Organisation The Royal Free Charity stands at the threshold of its most important period of development. Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce and driven by medical research with global impact. We support over 17,000 NHS staff and two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals, as well as more than 30 NHS services. Through the programmes, services and equipment we fund, we make a direct and lasting difference to patient care. The recruitment process To apply for this post, send your: CV (please include your last employer and dates of employment) Cover letter addressing how you meet the criteria set out in the job description and person specification, Please note, that applications submitted without a cover letter may not be considered for this role. Closing date for application: 9 November 2026, 9 am Interview date: 17 November 2026 (in person) Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications. Eligibility & adjustments You must be eligible to work in the UK We are happy to consider reasonable adjustments at any stage of the recruitment process. Equality, diversity and inclusion As an equal opportunities employer, the Royal Free Charity is committed to creating a diverse and inclusive workplace. We welcome applications from all suitably qualified candidates and encourage applicants from a wide range of backgrounds to apply. We live our values of dedication, innovation, partnership, energy and respect in everything we do. Benefits: Core benefits 25 days annual leave plus UK bank holidays and a three-day office closure between Christmas and New Year Annual leave increases to 30 days after five years' service Generous pension scheme - we match your 4% contribution and up to 9% Enhanced sick pay, maternity and paternity packages A flexible working policy Financial wellbeing Access to expert financial advice via the London Credit Union Discounts with the Blue Light Card Death in Service benefit Health & wellbeing Subsidised gym, pool and classes at our Rec Club in Hampstead Secure cycle parking and showers Fortnightly guided meditation Menopause peer support group 24/7 Employee Assistance Programme for confidential advice and support Find out more about working life at the Royal Free Charity in our short video:
Oct 19, 2026
Full time
Financial wellbeing adviser The Royal Free Charity is looking for an ambitious, motivated and talented financial wellbeing adviser to join their patient support team. This is a fantastic opportunity to use your skills to make a real, visible difference to patients, staff and medical research across North London. Role details Salary: £35,000 per annum, pro rata £14,000 per annum for part time Hours of work: 15 hours a week (2 days), not including breaks Base: on site, mainly based at the Royal Free Charity office (Pears Office) The role The financial wellbeing adviser will report to the financial wellbeing manager. The financial wellbeing adviser supports delivery of the charity's welfare rights and benefits service, ensuring patients receive timely, accurate and compassionate support to maximise income and access their statutory entitlements. Working closely with NHS multi-disciplinary teams (MDTs), the role ensures vulnerable patients are supported in navigating complex entitlement systems during periods of ill health or crisis or during transitions back into the community. The current focus of the financial wellbeing service is reducing financial barriers to safe and timely hospital discharge. The service may expand into other welfare rights projects in the future The team Patient support brings together volunteering, complementary therapy, and wider charity patient-facing support into one integrated, site-based team at each of the four main hospital sites. Each hospital has a dedicated "charity space" with a core team that works together to provide a consistent, responsive, and easy to navigate offer for patients and families. Patient support site managers work closely with NHS site teams to ensure support reflects the clinical needs and demographics of each hospital. Volunteering and therapy roles are embedded locally rather than operating as separate teams, enabling continuity, flexibility, and equitable provision. A small central financial wellbeing team provides targeted, discharge focused advice for financially vulnerable patients. Patient support delivered via the charity is designed to be clear, collaborative and patient centred, with charity staff working as one team to deliver high quality support tailored to each site. Key objectives and responsibilities of the post are: Patient advice and support Provide accurate, clear, and empathetic advice and guidance on: o benefits - including entitlement checks, applications, and challenges o housing issues - including homelessness, housing options, and disrepair o employment rights - including sick pay and reasonable adjustments o other related welfare rights matters. Explore patients' circumstances, identify their needs, and assess their ability to understand and act on advice and guidance. Identify and prioritise urgent referrals where the patient's only remaining barrier to discharge is financial hardship. Ensure patients understand their rights, responsibilities and the impact of hospital admissions on existing benefits. Collaboration with clinical and discharge teams and external organisations Work closely with NHS staff (particularly the discharge and ward teams) to support patients experiencing financial hardship and other welfare rights issues. Liaise with social workers, safeguarding teams, and external organisations to ensure patients receive holistic support. Signpost or refer to patients to other services that may be beneficial, such as condition-specific charities, social services, regulated debt and immigration advice, PALS, mental health support, and offerings in the local community that would improve their health and wellbeing. Record keeping and data protection Create and maintain clear and accurate case records on the case management system. Ensure all outcomes and referrals are logged accurately on the case management system. Ensure compliance with GDPR and charity data protection processes. Safeguarding Identify and respond to safeguarding concerns in a timely manner, according to charity and NHS safeguarding procedures. Organisation The Royal Free Charity stands at the threshold of its most important period of development. Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce and driven by medical research with global impact. We support over 17,000 NHS staff and two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals, as well as more than 30 NHS services. Through the programmes, services and equipment we fund, we make a direct and lasting difference to patient care. The recruitment process To apply for this post, send your: CV (please include your last employer and dates of employment) Cover letter addressing how you meet the criteria set out in the job description and person specification, Please note, that applications submitted without a cover letter may not be considered for this role. Closing date for application: 9 November 2026, 9 am Interview date: 17 November 2026 (in person) Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications. Eligibility & adjustments You must be eligible to work in the UK We are happy to consider reasonable adjustments at any stage of the recruitment process. Equality, diversity and inclusion As an equal opportunities employer, the Royal Free Charity is committed to creating a diverse and inclusive workplace. We welcome applications from all suitably qualified candidates and encourage applicants from a wide range of backgrounds to apply. We live our values of dedication, innovation, partnership, energy and respect in everything we do. Benefits: Core benefits 25 days annual leave plus UK bank holidays and a three-day office closure between Christmas and New Year Annual leave increases to 30 days after five years' service Generous pension scheme - we match your 4% contribution and up to 9% Enhanced sick pay, maternity and paternity packages A flexible working policy Financial wellbeing Access to expert financial advice via the London Credit Union Discounts with the Blue Light Card Death in Service benefit Health & wellbeing Subsidised gym, pool and classes at our Rec Club in Hampstead Secure cycle parking and showers Fortnightly guided meditation Menopause peer support group 24/7 Employee Assistance Programme for confidential advice and support Find out more about working life at the Royal Free Charity in our short video:
Not For Profit People
Head of Services
Not For Profit People Bristol, Gloucestershire
Head of Services Salary: £50,000 full-time equivalent (FTE) Hours: 30 hours per week (0.8) Location: Bristol Working pattern: Hybrid Not For Profit People are recruiting on behalf of a not-for-profit organisation for an exciting new Head of Services opportunity. Are you an experienced clinical or therapeutic leader with a passion for delivering high-quality, trauma-informed services? Do you want to play a pivotal role in shaping strategy, strengthening operational effectiveness and making a meaningful difference to the lives of children, young people and families? This is an exciting opportunity to step into a newly created senior leadership role, working closely with the leadership team to shape strategic direction, drive service development and ensure services are effective, sustainable and responsive to the needs of those they support. About the role As Head of Services, you will provide strategic and operational leadership for specialist therapeutic services, helping translate organisational ambitions into effective delivery. You will play a key role in shaping the organisation's future, identifying opportunities for growth and innovation, and ensuring services continue to deliver safe, compassionate and high-quality support. Working closely with the senior leadership team, you will lead and develop service managers and multidisciplinary teams, promote a culture of collaboration and continuous improvement, and ensure services meet their contractual, regulatory and safeguarding responsibilities. Your responsibilities will include: Contributing to organisational strategy, business planning and the development of sustainable services. Leading the delivery, development and continuous improvement of specialist therapeutic services. Managing, supporting and developing service managers and multidisciplinary teams to achieve excellent outcomes. Providing leadership on safeguarding, clinical and service governance, quality assurance and risk management. Overseeing service budgets, monitoring performance and ensuring resources are used effectively. Using performance data, outcomes and feedback to inform decision-making and improve service delivery. Developing strong relationships with commissioners, funders, statutory agencies and other external partners. Supporting the organisation to identify new commissioning opportunities, strengthen partnerships and demonstrate the impact of its work. This is a varied and influential role that combines strategic leadership with operational oversight, offering the opportunity to shape both the direction and effectiveness of services. About you A clinical and/or therapeutic background is essential for this role, alongside significant experience of leading specialist or therapeutic services. You will bring the professional knowledge and credibility needed to lead trauma-informed services, support practitioners and managers, and maintain high standards of therapeutic practice, safeguarding and service delivery. You will be a confident, compassionate and strategic leader who can balance service quality, staff wellbeing, operational performance and financial sustainability. You will be comfortable making complex decisions, leading teams through change and working collaboratively at senior leadership level. You will also bring: A recognised professional qualification in psychotherapy, counselling, psychology, arts therapy or another relevant therapeutic discipline, with current registration or accreditation with an appropriate professional body. Significant experience of senior leadership, including contributing to organisational strategy and leading service development. Experience of working with children, young people and/or families affected by trauma, abuse or sexual violence. A strong understanding of trauma-informed, survivor-centred and evidence-informed practice. Substantial experience of safeguarding leadership, including managing complex safeguarding concerns and working with external agencies. Experience of managing and developing managers and multidisciplinary teams, including staff performance, wellbeing and workforce development. Experience of budget management, contract delivery, performance monitoring and quality assurance. Excellent communication, analytical and relationship-building skills, with the ability to influence stakeholders and present complex information clearly. A commitment to equality, diversity, inclusion and delivering safe, effective and compassionate services. Experience within the charity, voluntary-sector or commissioned-services environment would be advantageous, as would experience of service redesign, organisational change and developing new funding or commissioning opportunities. Why apply? This is a fantastic opportunity to take on a brand-new senior leadership role where you can make a tangible difference to an organisation's strategic direction and operational effectiveness. You will have the opportunity to work closely with the leadership team, influence the future development of specialist therapeutic services and help ensure that children, young people and families receive the high-quality support they need. If you are an experienced clinical or therapeutic leader looking for a role where you can combine professional expertise, strategic thinking and a commitment to meaningful change, we would love to hear from you. How to apply To apply, please submit your CV and a covering letter, outlining your relevant experience and suitability for the role. Applications will be reviewed on a rolling basis, so early applications are strongly recommended.
Oct 16, 2026
Full time
Head of Services Salary: £50,000 full-time equivalent (FTE) Hours: 30 hours per week (0.8) Location: Bristol Working pattern: Hybrid Not For Profit People are recruiting on behalf of a not-for-profit organisation for an exciting new Head of Services opportunity. Are you an experienced clinical or therapeutic leader with a passion for delivering high-quality, trauma-informed services? Do you want to play a pivotal role in shaping strategy, strengthening operational effectiveness and making a meaningful difference to the lives of children, young people and families? This is an exciting opportunity to step into a newly created senior leadership role, working closely with the leadership team to shape strategic direction, drive service development and ensure services are effective, sustainable and responsive to the needs of those they support. About the role As Head of Services, you will provide strategic and operational leadership for specialist therapeutic services, helping translate organisational ambitions into effective delivery. You will play a key role in shaping the organisation's future, identifying opportunities for growth and innovation, and ensuring services continue to deliver safe, compassionate and high-quality support. Working closely with the senior leadership team, you will lead and develop service managers and multidisciplinary teams, promote a culture of collaboration and continuous improvement, and ensure services meet their contractual, regulatory and safeguarding responsibilities. Your responsibilities will include: Contributing to organisational strategy, business planning and the development of sustainable services. Leading the delivery, development and continuous improvement of specialist therapeutic services. Managing, supporting and developing service managers and multidisciplinary teams to achieve excellent outcomes. Providing leadership on safeguarding, clinical and service governance, quality assurance and risk management. Overseeing service budgets, monitoring performance and ensuring resources are used effectively. Using performance data, outcomes and feedback to inform decision-making and improve service delivery. Developing strong relationships with commissioners, funders, statutory agencies and other external partners. Supporting the organisation to identify new commissioning opportunities, strengthen partnerships and demonstrate the impact of its work. This is a varied and influential role that combines strategic leadership with operational oversight, offering the opportunity to shape both the direction and effectiveness of services. About you A clinical and/or therapeutic background is essential for this role, alongside significant experience of leading specialist or therapeutic services. You will bring the professional knowledge and credibility needed to lead trauma-informed services, support practitioners and managers, and maintain high standards of therapeutic practice, safeguarding and service delivery. You will be a confident, compassionate and strategic leader who can balance service quality, staff wellbeing, operational performance and financial sustainability. You will be comfortable making complex decisions, leading teams through change and working collaboratively at senior leadership level. You will also bring: A recognised professional qualification in psychotherapy, counselling, psychology, arts therapy or another relevant therapeutic discipline, with current registration or accreditation with an appropriate professional body. Significant experience of senior leadership, including contributing to organisational strategy and leading service development. Experience of working with children, young people and/or families affected by trauma, abuse or sexual violence. A strong understanding of trauma-informed, survivor-centred and evidence-informed practice. Substantial experience of safeguarding leadership, including managing complex safeguarding concerns and working with external agencies. Experience of managing and developing managers and multidisciplinary teams, including staff performance, wellbeing and workforce development. Experience of budget management, contract delivery, performance monitoring and quality assurance. Excellent communication, analytical and relationship-building skills, with the ability to influence stakeholders and present complex information clearly. A commitment to equality, diversity, inclusion and delivering safe, effective and compassionate services. Experience within the charity, voluntary-sector or commissioned-services environment would be advantageous, as would experience of service redesign, organisational change and developing new funding or commissioning opportunities. Why apply? This is a fantastic opportunity to take on a brand-new senior leadership role where you can make a tangible difference to an organisation's strategic direction and operational effectiveness. You will have the opportunity to work closely with the leadership team, influence the future development of specialist therapeutic services and help ensure that children, young people and families receive the high-quality support they need. If you are an experienced clinical or therapeutic leader looking for a role where you can combine professional expertise, strategic thinking and a commitment to meaningful change, we would love to hear from you. How to apply To apply, please submit your CV and a covering letter, outlining your relevant experience and suitability for the role. Applications will be reviewed on a rolling basis, so early applications are strongly recommended.
Worcester Community Trust (WCT)
Multi-Hub Manager
Worcester Community Trust (WCT) Worcester, Worcestershire
Principle Tasks Lead, manage and develop hub-based staff, including cleaners, caretakers and facilities staff, ensuring rotas, training, supervision, performance management and day-to-day operational support are effectively delivered. Ensure community centres are operationally ready at all times, including room set-ups, equipment, furniture, stock control and maintaining high presentation standards. Take responsibility for the safe, compliant and effective operation of community centre facilities, including health and safety, maintenance management, contractor oversight, building inspections and asset management. Ensure hirers, staff and keyholders receive appropriate inductions and comply with Trust policies, procedures and health and safety requirements. Manage customer queries, complaints, incidents and anti-social behaviour, implementing appropriate resolutions and maintaining accurate records in line with Trust procedures and GDPR requirements. Work closely with Customer Services to maximise community centre occupancy, manage enquiries, support prospective hirers and maintain accurate booking information. Provide cover if required. Support the promotion of community centre activities, services and events through appropriate communication channels and community engagement. Build and maintain positive relationships with community groups, businesses, partner organisations and stakeholders to maximise community use of the centres and support local initiatives. Gather, monitor and review customer feedback to continuously improve services and customer experience. Participate in the Trust's keyholder and on-call arrangements, responding to out-of-hours incidents and issues when required. Act as a visible and welcoming presence within the centres, ensuring a positive experience for customers, hirers, community members and visitors. Work collaboratively across Worcester Community Trust, supporting wider activities, projects, events and organisational priorities where required. Principal Duties Help identify personal training and development needs and participate in training as required. Act as a positive role model and champion Trust values, policies and best practice at all times. Undertake any other duties appropriate to the post as reasonably required by the organisation. Communication and promotion The ability to communicate effectively with clients, community members, staff, students, partners, and volunteers. In all contacts the postholder will be required to present a good image of the Trust as well as maintaining constructive relationships with internal and external associates: Internal - Line Manager/Senior Management team/Hirers External - Partners at District level as appropriate/Referral partners Safeguarding and Health and Safety To adhere to WCT Health and Safety policies, standards, and guidance at all times To adhere to WCT Adult and Child Safeguarding policies, standards, and guidance at all times To promote a positive image of the Trust, both through the actual work carried out and the representation of the organization outside work. To undertake mandatory Safeguarding, H&S training and any other training associated with the role. To adhere to policies and procedures governing professional boundaries, GDPR, Health and Safety, social media and WCT's Code of Conduct at all times. Other requirements The duties described in this job description must be carried out in a manner which promotes equality of opportunity, dignity and due respect for all employees, volunteers and service users and is consistent with Worcester Community Trust's Equality and Diversity Policy This post is subject to a basic criminal record check under the arrangements established by the Disclosure and Barring Services. These duties may vary from time to time without alteration to the general character of the post or level of responsibility entailed. It is expected therefore that the post holder will undertake any other duties commensurate with the post and allocated by their line manager. What you get Be part of an amazing, welcoming passionate community! We help you put your skills to use to create positive social impact. A voice and input into shaping and influence services and decisions. The ability to develop your role and skills What we offer Opportunity for flexible working Get an extra day off for your birthday! Health Scheme -which contributes towards Opticians, Dentist, Therapy and more Great opportunities for training and CPD Company Life insurance Representing the City WCT is committed to equality of opportunity, fairness and inclusion, and to being representative of the communities we serve. We welcome applications from people with a wide range of backgrounds, perspectives and experiences.
Oct 16, 2026
Full time
Principle Tasks Lead, manage and develop hub-based staff, including cleaners, caretakers and facilities staff, ensuring rotas, training, supervision, performance management and day-to-day operational support are effectively delivered. Ensure community centres are operationally ready at all times, including room set-ups, equipment, furniture, stock control and maintaining high presentation standards. Take responsibility for the safe, compliant and effective operation of community centre facilities, including health and safety, maintenance management, contractor oversight, building inspections and asset management. Ensure hirers, staff and keyholders receive appropriate inductions and comply with Trust policies, procedures and health and safety requirements. Manage customer queries, complaints, incidents and anti-social behaviour, implementing appropriate resolutions and maintaining accurate records in line with Trust procedures and GDPR requirements. Work closely with Customer Services to maximise community centre occupancy, manage enquiries, support prospective hirers and maintain accurate booking information. Provide cover if required. Support the promotion of community centre activities, services and events through appropriate communication channels and community engagement. Build and maintain positive relationships with community groups, businesses, partner organisations and stakeholders to maximise community use of the centres and support local initiatives. Gather, monitor and review customer feedback to continuously improve services and customer experience. Participate in the Trust's keyholder and on-call arrangements, responding to out-of-hours incidents and issues when required. Act as a visible and welcoming presence within the centres, ensuring a positive experience for customers, hirers, community members and visitors. Work collaboratively across Worcester Community Trust, supporting wider activities, projects, events and organisational priorities where required. Principal Duties Help identify personal training and development needs and participate in training as required. Act as a positive role model and champion Trust values, policies and best practice at all times. Undertake any other duties appropriate to the post as reasonably required by the organisation. Communication and promotion The ability to communicate effectively with clients, community members, staff, students, partners, and volunteers. In all contacts the postholder will be required to present a good image of the Trust as well as maintaining constructive relationships with internal and external associates: Internal - Line Manager/Senior Management team/Hirers External - Partners at District level as appropriate/Referral partners Safeguarding and Health and Safety To adhere to WCT Health and Safety policies, standards, and guidance at all times To adhere to WCT Adult and Child Safeguarding policies, standards, and guidance at all times To promote a positive image of the Trust, both through the actual work carried out and the representation of the organization outside work. To undertake mandatory Safeguarding, H&S training and any other training associated with the role. To adhere to policies and procedures governing professional boundaries, GDPR, Health and Safety, social media and WCT's Code of Conduct at all times. Other requirements The duties described in this job description must be carried out in a manner which promotes equality of opportunity, dignity and due respect for all employees, volunteers and service users and is consistent with Worcester Community Trust's Equality and Diversity Policy This post is subject to a basic criminal record check under the arrangements established by the Disclosure and Barring Services. These duties may vary from time to time without alteration to the general character of the post or level of responsibility entailed. It is expected therefore that the post holder will undertake any other duties commensurate with the post and allocated by their line manager. What you get Be part of an amazing, welcoming passionate community! We help you put your skills to use to create positive social impact. A voice and input into shaping and influence services and decisions. The ability to develop your role and skills What we offer Opportunity for flexible working Get an extra day off for your birthday! Health Scheme -which contributes towards Opticians, Dentist, Therapy and more Great opportunities for training and CPD Company Life insurance Representing the City WCT is committed to equality of opportunity, fairness and inclusion, and to being representative of the communities we serve. We welcome applications from people with a wide range of backgrounds, perspectives and experiences.
British Psychotherapy Foundation
Tutor - Doctorate in Child and Adolescent Psychotherapy (IPCAPA) (4 year Fixed Term Contract)
British Psychotherapy Foundation
Teaching, supervision and programme delivery Play an active role in contributing to all aspects of planning and delivering the programme in close liaison with the Clinical Course Director, Academic Course Director, teaching staff & research tutors. Assist in the delivery of the training programme within the agreed budget and provide additional support to trainees and placements as needed. Participate in the ongoing process of review and assessment of Trainee progress and developing a knowledge of the strengths and weaknesses of each particular year group. Oversee Progress Advisor/ Year tutor duties and play a central role in supporting the trainees' progress, providing regularly feedback and effectively liaising closely with the core staff team Support the Clinical Director in the recruitment, induction, support and evaluation of seminar leaders, Progress Advisors, Intensive Case Supervisors and other clinical teaching staff. Lead/co-lead weekly seminars as agreed by the Clinical Course Director. Take part in team meetings, frequency to be agreed with Clinical Director- Usually weekly Thursday a.m. Trainee recruitment/Selection Co-Lead recruitment and selection of trainees for the programme, working with the Clinical and Academic Director and Clinical Core staff team, in partnership with Anna Freud/UCL colleagues to ensure a fair, rigorous and inclusive admissions process. Quality assurance and external relations With the Deputy Academic Director co lead on analysis of trainee and staff feedback, outcome data and stakeholder consultation to identify priorities for programme improvement and sustainability. Equality, Diversity and Inclusion Create a culture which attracts applicants from a diverse range of backgrounds Contribute to the development and delivery of IPCAPA/bpf Equality and Diversity Strategy. Trainee Progression Marking: Assist the Clinical Director and the Marking Lead with clinical assessment processes, including readiness for the annual UCL Exam Board re. the setting, marking, moderation and review of clinical papers, oral assessments, placement reports, supervisor reports and trainee logs. ICS: Ensure oversight of approval of trainees' intensive clinical cases and intensive case supervision allocation, in coordination with the Programme Manager and ICS coordinator Reviews: Ensure that mid-year and annual review processes are timely, evidence-based, consistent and appropriately documented, with clear action plans where further development or support is required. Support Clinical Director to co lead annual and mid year reviews of each trainee's development against the ACP Competence Framework and IPCAPA's progressive clinical training requirements. Trainee Support Step in as needed with direct trainee support, for example reviewing Support to Study Plans Personal training analysis With the Clinical Director, support arrangements for identifying and matching trainees with suitable ACP-approved, BPC training analysts, and provide appropriate consultation and management where difficulties arise in these relationships, while respecting confidentiality, professional boundaries and the distinct responsibilities of the training organisation and the training analyst. Qualifications and Experience Significant post-qualification experience as ACP qualified Child and Adolescent Psychoanalytic Psychotherapist. Substantial experience of teaching, supervising or assessing at postgraduate or professional-training level. Experience of leading or contributing to the management and development of a complex clinical or professional training programme. Experience working in NHS Knowledge, Skills & Abilities Thorough knowledge of psychoanalytic child and adolescent psychotherapy and the Independent psychoanalytic tradition, together with an ability to support critical engagement with different psychoanalytic perspectives. Strong understanding of the ACP Competence Framework, professional standards and the requirements of contemporary NHS and third-sector services. Understanding of doctoral-level professional education and the respective responsibilities of IPCAPA/bpf, Anna Freud and UCL within a collaborative programme. Excellent communication, chairing, negotiation and relationship-management skills. Ability to manage disagreement and institutional complexity constructively while maintaining appropriate professional boundaries. Strong organisational skills and the ability to oversee multiple workstreams, deadlines and annual training cycles. Commitment to equality, diversity and inclusion and to ensuring that the curriculum and learning environment engage respectfully with contemporary identities, neurodiversity, culture, social context and unequal access to training and services. Ability to use feedback, evidence, research and outcome information to support continuous improvement. Sound understanding of confidentiality, information governance and the ethical handling of sensitive trainee and clinical information. Competence in using digital systems required for collaborative programme delivery, communication, record-keeping and online or hybrid teaching. Good IT Skills
Oct 16, 2026
Full time
Teaching, supervision and programme delivery Play an active role in contributing to all aspects of planning and delivering the programme in close liaison with the Clinical Course Director, Academic Course Director, teaching staff & research tutors. Assist in the delivery of the training programme within the agreed budget and provide additional support to trainees and placements as needed. Participate in the ongoing process of review and assessment of Trainee progress and developing a knowledge of the strengths and weaknesses of each particular year group. Oversee Progress Advisor/ Year tutor duties and play a central role in supporting the trainees' progress, providing regularly feedback and effectively liaising closely with the core staff team Support the Clinical Director in the recruitment, induction, support and evaluation of seminar leaders, Progress Advisors, Intensive Case Supervisors and other clinical teaching staff. Lead/co-lead weekly seminars as agreed by the Clinical Course Director. Take part in team meetings, frequency to be agreed with Clinical Director- Usually weekly Thursday a.m. Trainee recruitment/Selection Co-Lead recruitment and selection of trainees for the programme, working with the Clinical and Academic Director and Clinical Core staff team, in partnership with Anna Freud/UCL colleagues to ensure a fair, rigorous and inclusive admissions process. Quality assurance and external relations With the Deputy Academic Director co lead on analysis of trainee and staff feedback, outcome data and stakeholder consultation to identify priorities for programme improvement and sustainability. Equality, Diversity and Inclusion Create a culture which attracts applicants from a diverse range of backgrounds Contribute to the development and delivery of IPCAPA/bpf Equality and Diversity Strategy. Trainee Progression Marking: Assist the Clinical Director and the Marking Lead with clinical assessment processes, including readiness for the annual UCL Exam Board re. the setting, marking, moderation and review of clinical papers, oral assessments, placement reports, supervisor reports and trainee logs. ICS: Ensure oversight of approval of trainees' intensive clinical cases and intensive case supervision allocation, in coordination with the Programme Manager and ICS coordinator Reviews: Ensure that mid-year and annual review processes are timely, evidence-based, consistent and appropriately documented, with clear action plans where further development or support is required. Support Clinical Director to co lead annual and mid year reviews of each trainee's development against the ACP Competence Framework and IPCAPA's progressive clinical training requirements. Trainee Support Step in as needed with direct trainee support, for example reviewing Support to Study Plans Personal training analysis With the Clinical Director, support arrangements for identifying and matching trainees with suitable ACP-approved, BPC training analysts, and provide appropriate consultation and management where difficulties arise in these relationships, while respecting confidentiality, professional boundaries and the distinct responsibilities of the training organisation and the training analyst. Qualifications and Experience Significant post-qualification experience as ACP qualified Child and Adolescent Psychoanalytic Psychotherapist. Substantial experience of teaching, supervising or assessing at postgraduate or professional-training level. Experience of leading or contributing to the management and development of a complex clinical or professional training programme. Experience working in NHS Knowledge, Skills & Abilities Thorough knowledge of psychoanalytic child and adolescent psychotherapy and the Independent psychoanalytic tradition, together with an ability to support critical engagement with different psychoanalytic perspectives. Strong understanding of the ACP Competence Framework, professional standards and the requirements of contemporary NHS and third-sector services. Understanding of doctoral-level professional education and the respective responsibilities of IPCAPA/bpf, Anna Freud and UCL within a collaborative programme. Excellent communication, chairing, negotiation and relationship-management skills. Ability to manage disagreement and institutional complexity constructively while maintaining appropriate professional boundaries. Strong organisational skills and the ability to oversee multiple workstreams, deadlines and annual training cycles. Commitment to equality, diversity and inclusion and to ensuring that the curriculum and learning environment engage respectfully with contemporary identities, neurodiversity, culture, social context and unequal access to training and services. Ability to use feedback, evidence, research and outcome information to support continuous improvement. Sound understanding of confidentiality, information governance and the ethical handling of sensitive trainee and clinical information. Competence in using digital systems required for collaborative programme delivery, communication, record-keeping and online or hybrid teaching. Good IT Skills
Wokingham Borough Council
Qualified Practitioner - Transitional Safeguarding
Wokingham Borough Council Wokingham, Berkshire
Qualified Practitioner - Transitional Safeguarding (PACT Team, Adult Social Care) Employer: Wokingham Borough Council Salary: £44,253 - £50,909 Per Annum, Plus Benefits Location: Wokingham Contract: Permanent Working Pattern: Full Time Hours: 37 hours per week. DBS Check: Enhanced Closing Date: 25/10/2026 at 23:00 Reference: 713537 We have an excellent opportunity available for a Qualified Practitioner to join our Adult Social Care Team on a Full Time, Permanent Basis. This role focuses on transitional safeguarding and is part of our new People Achieving Change Together (PACT) team. The PACT Team will work alongside adults who may not feel able to engage with traditional services. This includes young people transitioning into adulthood, people experiencing complex or high-risk circumstances, those at risk of exploitation, and individuals whose hoarding is creating serious safety concerns. The team will hold a small caseload, allowing time to build meaningful, trusting relationships and to respond quickly and flexibly when someone is at risk or in crisis. We will work with adults who have Care Act eligible needs, or who may reach that point without early, compassionate, and relational support. As a Qualified Practitioner, you'll work alongside young adults facing complex challenges, including exploitation, homelessness and other safeguarding risks. You'll take the time to get to know each person, build trust and understand what matters to them. Some young adults may have found it difficult to engage with services before, so you'll need patience, persistence and a willingness to try different ways of connecting. Using a trauma-informed and strengths-based approach, you'll help people reduce risks, build resilience and make positive changes towards a safer and more stable future. We're a small, supportive council with big ambitions. We trust our teams, work closely together and give people space to make ideas happen. Our adult social care services were rated among the highest in the country by the CQC in 2025, with two "Outstanding" areas and a strong national score of 81%. We were also ranked the 2nd most productive council in England by the Impower Productivity Index, recognising our strong performance and efficient use of public money. Wokingham Borough Council is proud to be part of the Social Care Future movement, supporting a vision where everyone can live in a place they call home, connected to the people and activities that matter most. If you're patient, persistent and passionate about helping young adults feel safer and build a more positive future, we'd love to hear from you! Staff Benefits Not only is this an excellent opportunity, but it's a fantastic time to join our team. You will receive an extensive range of employee benefits including: Generous Annual Leave entitlement of 30 days (rising by 5 days after 5 years of continued local government service), plus bank holidays Local Government Pension Scheme (actual contribution details to follow) GP Helpline 7 days a week Employee Assistance Programme with a 24/7 Your Care confidential helpline Free Eye Tests and Flu Vaccines Free Onsite Gym (located at Shute End, Wokingham) Salary Sacrifice Schemes - including Car and Cycle to Work Local & Lifestyle Discounts - savings on shopping, entertainment, restaurants, and more Move through Menopause Course Sports & Social Group Activities - running, football, cricket, and more Learning & Development Opportunities Employee Networks Key responsibilities: Build trusting relationships with young adults who may find it difficult to engage with services. Assess people's needs and develop practical, person-centred support and risk management plans. Identify and manage risks, including exploitation, homelessness, criminalisation and other safeguarding concerns. Support safeguarding work, including Mental Capacity assessments and Section 42 enquiries where appropriate. Work with other services and professionals to provide joined-up support that helps people stay safe and build greater independence. Candidate requirements: Your professional background could be in Social Work, Nursing or Occupational Therapy, or another relevant statutory or partner service where you have significant experience supporting young adults with safeguarding needs. The job description gives examples including youth work, criminal justice, community safety, health, psychology, education, housing, probation and policing. At least one year's relevant experience, either post-ASYE/preceptorship in Adult or Children's Social Care, or working with young adults with complex needs in a statutory setting. Experience of assessing complex needs, managing risk and developing support or intervention plans. Strong relationship-building and communication skills, particularly when supporting people who may be reluctant to engage. Knowledge of the legal and policy framework relevant to the role and a commitment to trauma-informed, strengths-based practice. A full driving licence and access to a car for work. Experience of working with young adults moving into adulthood, or with people affected by exploitation, would be an advantage. Our area: Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside. We're home to a range of high performing schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life. Wokingham Borough Council has committed to becoming a Marmot borough to embed prevention, early intervention and address inequalities in all aspects of our work. This is especially important given the significant and continued growth of our Borough and the diversity of its residents. Click the link below and Apply Today! Alternatively, to arrange an informal discussion about the role, contact Maria Harrison, Service Manager - Safeguarding, Quality & Governance, via (Strictly no agencies). Closing date: Sunday 25th October 2026, 11pm Interview date: TBC AI in Applications: We recognise that candidates may choose to use artificial intelligence (AI) tools to support the preparation of their job applications. When used appropriately, AI can be a helpful aid in structuring responses, checking clarity, and improving presentation. However, applications must reflect your own skills, experience and understanding. If an application appears to rely excessively on AI-generated content, it may not meet the required standard and could be rejected. We encourage all applicants to ensure their submissions are authentic, tailored to the role, and clearly demonstrate their own knowledge, experience and suitability. If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks. Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion. We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply. Wokingham is an equal opportunities employer. How to apply Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form. Further information on this vacancy Job Description
Oct 14, 2026
Full time
Qualified Practitioner - Transitional Safeguarding (PACT Team, Adult Social Care) Employer: Wokingham Borough Council Salary: £44,253 - £50,909 Per Annum, Plus Benefits Location: Wokingham Contract: Permanent Working Pattern: Full Time Hours: 37 hours per week. DBS Check: Enhanced Closing Date: 25/10/2026 at 23:00 Reference: 713537 We have an excellent opportunity available for a Qualified Practitioner to join our Adult Social Care Team on a Full Time, Permanent Basis. This role focuses on transitional safeguarding and is part of our new People Achieving Change Together (PACT) team. The PACT Team will work alongside adults who may not feel able to engage with traditional services. This includes young people transitioning into adulthood, people experiencing complex or high-risk circumstances, those at risk of exploitation, and individuals whose hoarding is creating serious safety concerns. The team will hold a small caseload, allowing time to build meaningful, trusting relationships and to respond quickly and flexibly when someone is at risk or in crisis. We will work with adults who have Care Act eligible needs, or who may reach that point without early, compassionate, and relational support. As a Qualified Practitioner, you'll work alongside young adults facing complex challenges, including exploitation, homelessness and other safeguarding risks. You'll take the time to get to know each person, build trust and understand what matters to them. Some young adults may have found it difficult to engage with services before, so you'll need patience, persistence and a willingness to try different ways of connecting. Using a trauma-informed and strengths-based approach, you'll help people reduce risks, build resilience and make positive changes towards a safer and more stable future. We're a small, supportive council with big ambitions. We trust our teams, work closely together and give people space to make ideas happen. Our adult social care services were rated among the highest in the country by the CQC in 2025, with two "Outstanding" areas and a strong national score of 81%. We were also ranked the 2nd most productive council in England by the Impower Productivity Index, recognising our strong performance and efficient use of public money. Wokingham Borough Council is proud to be part of the Social Care Future movement, supporting a vision where everyone can live in a place they call home, connected to the people and activities that matter most. If you're patient, persistent and passionate about helping young adults feel safer and build a more positive future, we'd love to hear from you! Staff Benefits Not only is this an excellent opportunity, but it's a fantastic time to join our team. You will receive an extensive range of employee benefits including: Generous Annual Leave entitlement of 30 days (rising by 5 days after 5 years of continued local government service), plus bank holidays Local Government Pension Scheme (actual contribution details to follow) GP Helpline 7 days a week Employee Assistance Programme with a 24/7 Your Care confidential helpline Free Eye Tests and Flu Vaccines Free Onsite Gym (located at Shute End, Wokingham) Salary Sacrifice Schemes - including Car and Cycle to Work Local & Lifestyle Discounts - savings on shopping, entertainment, restaurants, and more Move through Menopause Course Sports & Social Group Activities - running, football, cricket, and more Learning & Development Opportunities Employee Networks Key responsibilities: Build trusting relationships with young adults who may find it difficult to engage with services. Assess people's needs and develop practical, person-centred support and risk management plans. Identify and manage risks, including exploitation, homelessness, criminalisation and other safeguarding concerns. Support safeguarding work, including Mental Capacity assessments and Section 42 enquiries where appropriate. Work with other services and professionals to provide joined-up support that helps people stay safe and build greater independence. Candidate requirements: Your professional background could be in Social Work, Nursing or Occupational Therapy, or another relevant statutory or partner service where you have significant experience supporting young adults with safeguarding needs. The job description gives examples including youth work, criminal justice, community safety, health, psychology, education, housing, probation and policing. At least one year's relevant experience, either post-ASYE/preceptorship in Adult or Children's Social Care, or working with young adults with complex needs in a statutory setting. Experience of assessing complex needs, managing risk and developing support or intervention plans. Strong relationship-building and communication skills, particularly when supporting people who may be reluctant to engage. Knowledge of the legal and policy framework relevant to the role and a commitment to trauma-informed, strengths-based practice. A full driving licence and access to a car for work. Experience of working with young adults moving into adulthood, or with people affected by exploitation, would be an advantage. Our area: Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside. We're home to a range of high performing schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life. Wokingham Borough Council has committed to becoming a Marmot borough to embed prevention, early intervention and address inequalities in all aspects of our work. This is especially important given the significant and continued growth of our Borough and the diversity of its residents. Click the link below and Apply Today! Alternatively, to arrange an informal discussion about the role, contact Maria Harrison, Service Manager - Safeguarding, Quality & Governance, via (Strictly no agencies). Closing date: Sunday 25th October 2026, 11pm Interview date: TBC AI in Applications: We recognise that candidates may choose to use artificial intelligence (AI) tools to support the preparation of their job applications. When used appropriately, AI can be a helpful aid in structuring responses, checking clarity, and improving presentation. However, applications must reflect your own skills, experience and understanding. If an application appears to rely excessively on AI-generated content, it may not meet the required standard and could be rejected. We encourage all applicants to ensure their submissions are authentic, tailored to the role, and clearly demonstrate their own knowledge, experience and suitability. If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks. Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion. We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply. Wokingham is an equal opportunities employer. How to apply Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form. Further information on this vacancy Job Description
SOLACE WOMENS AID
Clinical Lead Manager
SOLACE WOMENS AID
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Clinical Lead Manager at Solace Women's Aid. Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory. About the Service The North London Rape Crisis (NLRC) offers range of services to women and girls aged 11 + who are experiencing or have experienced any form of sexual violence in their lives. We offer a safe and non-judgmental space to women to access therapeutic, advocacy, and group support. Our team of specialist counsellors and Independent Sexual Violence Advocates support women and girls in their recovery journeys following sexual violence. Our service is person centred, trauma-informed, and grounded in feminist principles. The service sits within the Pan-London Sexual Violence Alliance, a group of seven specialist organisations providing support to survivors of sexual violence across London. The postholder will be required to work collaboratively with the other organisations, attend regular Alliance meetings and contribute to the development and maintenance of sound clinical practice within the Alliance. About the Role The role provides support to counsellors to provide dedicated therapeutic support to women who have experienced sexual violence, in a psychologically informed working environment with a feminist ethos of care and support. The role will provide effective clinical advice and guidance to a team of counsellors. This includes reviewing service provision for all 1:1 counselling and group work programmes at NLRC, in collaboration with Team Leaders and the Service Manager. The postholder will provide clinical support to counsellors, offering guidance on clinical matters including safeguarding concerns and shared clinical responsibility. This role is grounded in an intersectional framework, utilising innovative and holistic approaches to engage and support survivors engaging with the NRLC service. About You You'll be an experienced mental health professional who holds a professional counselling qualification (or equivalent) with at least 2 years of post-qualification experience of counselling or psychotherapy delivery. You will hold BACP accreditation, or be willing to work towards accreditation. You will work in a person-centred, psychologically-informed way and will be guided by a feminist ethos in your work. You will be service user focused, committed to continuous learning and development, and enshrine anti-discriminatory practices in your work. What we can offer you We provide a comprehensive benefits package to all our employees, including: Flexible working Focus on learning and development (internal career progression and training) Generous holiday entitlement Employer pension contribution Family-friendly leave and enhanced maternity pay Access to Inclusion Networks Daily clinical debriefing Employee Assistance Programme providing free 24/7 support and advice Employee Benefits Platform offering staff discounts, benefits and savings Flow & Restore yoga classes Meditation sessions Cycle to Work Scheme How to apply We kindly ask you to please submit your CV and Supporting Statement/Cover Letter through the recruitment portal. When applying for this role, please ensure your Supporting Statement clearly demonstrates how your values align with Solace's core values, alongside your knowledge, transferable skills, and experience . As applications are assessed and scored against the criteria, it is important that you address each relevant point within the following sections of the Job Profile Document: Values, Behaviours & Competencies Knowledge, Experience and Skills Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect. We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act. As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks. No agencies.
Oct 13, 2026
Full time
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Clinical Lead Manager at Solace Women's Aid. Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory. About the Service The North London Rape Crisis (NLRC) offers range of services to women and girls aged 11 + who are experiencing or have experienced any form of sexual violence in their lives. We offer a safe and non-judgmental space to women to access therapeutic, advocacy, and group support. Our team of specialist counsellors and Independent Sexual Violence Advocates support women and girls in their recovery journeys following sexual violence. Our service is person centred, trauma-informed, and grounded in feminist principles. The service sits within the Pan-London Sexual Violence Alliance, a group of seven specialist organisations providing support to survivors of sexual violence across London. The postholder will be required to work collaboratively with the other organisations, attend regular Alliance meetings and contribute to the development and maintenance of sound clinical practice within the Alliance. About the Role The role provides support to counsellors to provide dedicated therapeutic support to women who have experienced sexual violence, in a psychologically informed working environment with a feminist ethos of care and support. The role will provide effective clinical advice and guidance to a team of counsellors. This includes reviewing service provision for all 1:1 counselling and group work programmes at NLRC, in collaboration with Team Leaders and the Service Manager. The postholder will provide clinical support to counsellors, offering guidance on clinical matters including safeguarding concerns and shared clinical responsibility. This role is grounded in an intersectional framework, utilising innovative and holistic approaches to engage and support survivors engaging with the NRLC service. About You You'll be an experienced mental health professional who holds a professional counselling qualification (or equivalent) with at least 2 years of post-qualification experience of counselling or psychotherapy delivery. You will hold BACP accreditation, or be willing to work towards accreditation. You will work in a person-centred, psychologically-informed way and will be guided by a feminist ethos in your work. You will be service user focused, committed to continuous learning and development, and enshrine anti-discriminatory practices in your work. What we can offer you We provide a comprehensive benefits package to all our employees, including: Flexible working Focus on learning and development (internal career progression and training) Generous holiday entitlement Employer pension contribution Family-friendly leave and enhanced maternity pay Access to Inclusion Networks Daily clinical debriefing Employee Assistance Programme providing free 24/7 support and advice Employee Benefits Platform offering staff discounts, benefits and savings Flow & Restore yoga classes Meditation sessions Cycle to Work Scheme How to apply We kindly ask you to please submit your CV and Supporting Statement/Cover Letter through the recruitment portal. When applying for this role, please ensure your Supporting Statement clearly demonstrates how your values align with Solace's core values, alongside your knowledge, transferable skills, and experience . As applications are assessed and scored against the criteria, it is important that you address each relevant point within the following sections of the Job Profile Document: Values, Behaviours & Competencies Knowledge, Experience and Skills Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect. We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act. As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks. No agencies.
The Minster Centre
Quality Manager
The Minster Centre
Background and summary of the job The Minster Centre is a registered charity, limited company, and leading specialist provider of integrative counselling and psychotherapy training based in Queen's Park, London. Established in 1978, we have trained thousands of therapists and maintain an extensive, vibrant professional community. We currently have around 400 students enrolled across courses ranging from open-access introductory workshops to postgraduate degree programmes. Our courses are accredited by the UK Council for Psychotherapy (UKCP) and the British Association for Counselling and Psychotherapy (BACP), with our academic degree programmes validated by Middlesex University. We are also registered as a higher education provider with the Office for Students (OfS). In addition to our training, the Minster Centre Psychotherapy & Counselling Service (MCPCS) offers safe, affordable counselling to the local community, delivered by advanced trainees under professional supervision. About the Role The Quality Manager oversees quality assurance, regulatory compliance, academic governance across all training programmes-from introductory courses to validated MA degrees, and complaints. Reporting to the Management Committee Lead (Registry and Student Experience), the Quality Manager ensures that our academic standards, validation processes, administrative operations, and complaints handling, run efficiently to support staff, students, and external regulatory bodies. This is a varied and pivotal role, essential to delivering The Minster Centre's strategic objectives and charitable mission. About You The successful candidate will be educated to degree level (or equivalent) with relevant experience in Higher Education quality assurance, validation, academic governance, and complaints handling. You will be a self-motivated professional with a proven track record, excellent interpersonal skills, and the ability to navigate a complex, regulated environment. This role is ideal for an adaptable quality specialist looking to bring their expertise to a rewarding, not-for-profit training environment at the intersection of higher education and clinical practice. Duties and Responsibilities Academic Quality, Validation & Accreditation Regulatory & Validation Compliance: Ensure the Minster Centre maintains full compliance with Office for Students (OfS) conditions of registration, validating partner requirements (Middlesex University), professional body standards (BACP, UKCP), and sector benchmarks (including the QAA Quality Code). Course Design & PSRB (Professional, Statutory and Regulatory Body) Standards: Provide expert guidance to academic staff on the design, approval, and modification of modules and courses, ensuring strict alignment with university validation frameworks and PSRB requirements. Audits & External Reviews: Lead the preparation for and co-ordination of external quality reviews, course revalidations, professional body accreditations, and statutory reporting. Annual Monitoring & Reporting: Oversee the submissions to accrediting bodies, including the Prevent return to the OfS, the OIA return, and Educational Monitoring and Enhancement Reports (EMER) to Middlesex University. Ensuring External Examiners' reports and action plans are processed and published in a timely manner. Horizon Scanning: Maintain oversight of national developments in higher education quality and regulation (e.g., OfS and OIA updates), actively engaging with sector networks (e.g., QAA working groups, peer HE quality forums) to benchmark and share best practice. Governance, Student Voice & Casework Student Voice & Committees: Oversee mechanisms for student representation and feedback, ensuring student perspectives inform institutional decision-making. Preparing student reps, taking minutes, and co-ordinating action plans for the three Board of Studies meetings per year, Quality Committee, and Diversity and Inclusivity Committee. Complaints & Appeals: Act as the primary institutional point of reference for student casework (complaints, and appeals), and co-ordinating the complaints handling process, whilst liaising with the Registry Team, Training Committee, and external bodies like the OIA (Office of the Independent adjudicator) where necessary. Teaching & Learning Enhancement: Support the Senior Leadership Team in implementing and evaluating the impact of learning, teaching, and assessment strategies-including designing, facilitating, and analysing student surveys, focus groups, and quality improvement plans. Policy Library: Collaborate with the HR Manager to periodically review The Minster Centre's policy library and liaise with relevant staff on policy updates. Compliance, Information & Communications Policy & Consumer Protection: Lead the annual review and update of essential documentation (Student Handbooks, Staff Handbooks, Moodle course information), ensuring strict compliance with consumer protection legislation (CMA guidelines) and HE regulations. Information Quality Sign-Off: Work alongside relevant staff to review external-facing communications (website content, course descriptions, and marketing material) for accuracy, transparency, and regulatory compliance. Service Quality: Support the Senior Leadership Team in evaluating and maintaining quality standards across The Minster Centre's clinical and therapy services. Institutional Contribution & Strategy Serve as an active member of the Training Committee and represent The Minster Centre with external partners, including Middlesex University, BACP, UKCP, and the OfS. Support major institutional events (such as graduations and conferences) and collaborate on contemporary CPD initiatives that promote The Minster Centre's ethos and training. General Terms & Conditions This list of duties is not exhaustive. The post holder may be required to undertake other duties appropriate to the grade and nature of the role, in agreement with the Senior Leadership Team. The post holder is expected to adhere to all institutional policies, procedures, and statutory requirements, including Equality, Diversity & Inclusion, Health & Safety, and Data Protection legislation (including UK GDPR and the Data Protection Act 2018). Please apply by sending your CV, a covering email detailing how you meet the person specification and the monitoring forms available on our website by 10am on 17th November 2026 to Afua Pierre, HR & Governance Manager. If you are interested, please submit your application as early as possible. We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBTQI+ community, care leavers, people with disabilities and those from other minoritised groups. To fulfil the role, you must be resident in the UK and have the right to work. You will be required to provide proof of your eligibility to work in the UK. If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships. Due to the nature of this role, we regret that we cannot accept applications from current Minster Centre students. A note about AI: We recognise the value of AI in helping to refine job applications; however, we prefer candidates to write their own personalised cover letters and CVs. AI software frequently generates applications that are generic, impersonal, or repetitive. At the Minster Centre, we appreciate authenticity - An application that has been primarily self-generated gives us an opportunity to assess your unique interpersonal skills and relevant experience. We look forward to receiving your application!
Oct 13, 2026
Full time
Background and summary of the job The Minster Centre is a registered charity, limited company, and leading specialist provider of integrative counselling and psychotherapy training based in Queen's Park, London. Established in 1978, we have trained thousands of therapists and maintain an extensive, vibrant professional community. We currently have around 400 students enrolled across courses ranging from open-access introductory workshops to postgraduate degree programmes. Our courses are accredited by the UK Council for Psychotherapy (UKCP) and the British Association for Counselling and Psychotherapy (BACP), with our academic degree programmes validated by Middlesex University. We are also registered as a higher education provider with the Office for Students (OfS). In addition to our training, the Minster Centre Psychotherapy & Counselling Service (MCPCS) offers safe, affordable counselling to the local community, delivered by advanced trainees under professional supervision. About the Role The Quality Manager oversees quality assurance, regulatory compliance, academic governance across all training programmes-from introductory courses to validated MA degrees, and complaints. Reporting to the Management Committee Lead (Registry and Student Experience), the Quality Manager ensures that our academic standards, validation processes, administrative operations, and complaints handling, run efficiently to support staff, students, and external regulatory bodies. This is a varied and pivotal role, essential to delivering The Minster Centre's strategic objectives and charitable mission. About You The successful candidate will be educated to degree level (or equivalent) with relevant experience in Higher Education quality assurance, validation, academic governance, and complaints handling. You will be a self-motivated professional with a proven track record, excellent interpersonal skills, and the ability to navigate a complex, regulated environment. This role is ideal for an adaptable quality specialist looking to bring their expertise to a rewarding, not-for-profit training environment at the intersection of higher education and clinical practice. Duties and Responsibilities Academic Quality, Validation & Accreditation Regulatory & Validation Compliance: Ensure the Minster Centre maintains full compliance with Office for Students (OfS) conditions of registration, validating partner requirements (Middlesex University), professional body standards (BACP, UKCP), and sector benchmarks (including the QAA Quality Code). Course Design & PSRB (Professional, Statutory and Regulatory Body) Standards: Provide expert guidance to academic staff on the design, approval, and modification of modules and courses, ensuring strict alignment with university validation frameworks and PSRB requirements. Audits & External Reviews: Lead the preparation for and co-ordination of external quality reviews, course revalidations, professional body accreditations, and statutory reporting. Annual Monitoring & Reporting: Oversee the submissions to accrediting bodies, including the Prevent return to the OfS, the OIA return, and Educational Monitoring and Enhancement Reports (EMER) to Middlesex University. Ensuring External Examiners' reports and action plans are processed and published in a timely manner. Horizon Scanning: Maintain oversight of national developments in higher education quality and regulation (e.g., OfS and OIA updates), actively engaging with sector networks (e.g., QAA working groups, peer HE quality forums) to benchmark and share best practice. Governance, Student Voice & Casework Student Voice & Committees: Oversee mechanisms for student representation and feedback, ensuring student perspectives inform institutional decision-making. Preparing student reps, taking minutes, and co-ordinating action plans for the three Board of Studies meetings per year, Quality Committee, and Diversity and Inclusivity Committee. Complaints & Appeals: Act as the primary institutional point of reference for student casework (complaints, and appeals), and co-ordinating the complaints handling process, whilst liaising with the Registry Team, Training Committee, and external bodies like the OIA (Office of the Independent adjudicator) where necessary. Teaching & Learning Enhancement: Support the Senior Leadership Team in implementing and evaluating the impact of learning, teaching, and assessment strategies-including designing, facilitating, and analysing student surveys, focus groups, and quality improvement plans. Policy Library: Collaborate with the HR Manager to periodically review The Minster Centre's policy library and liaise with relevant staff on policy updates. Compliance, Information & Communications Policy & Consumer Protection: Lead the annual review and update of essential documentation (Student Handbooks, Staff Handbooks, Moodle course information), ensuring strict compliance with consumer protection legislation (CMA guidelines) and HE regulations. Information Quality Sign-Off: Work alongside relevant staff to review external-facing communications (website content, course descriptions, and marketing material) for accuracy, transparency, and regulatory compliance. Service Quality: Support the Senior Leadership Team in evaluating and maintaining quality standards across The Minster Centre's clinical and therapy services. Institutional Contribution & Strategy Serve as an active member of the Training Committee and represent The Minster Centre with external partners, including Middlesex University, BACP, UKCP, and the OfS. Support major institutional events (such as graduations and conferences) and collaborate on contemporary CPD initiatives that promote The Minster Centre's ethos and training. General Terms & Conditions This list of duties is not exhaustive. The post holder may be required to undertake other duties appropriate to the grade and nature of the role, in agreement with the Senior Leadership Team. The post holder is expected to adhere to all institutional policies, procedures, and statutory requirements, including Equality, Diversity & Inclusion, Health & Safety, and Data Protection legislation (including UK GDPR and the Data Protection Act 2018). Please apply by sending your CV, a covering email detailing how you meet the person specification and the monitoring forms available on our website by 10am on 17th November 2026 to Afua Pierre, HR & Governance Manager. If you are interested, please submit your application as early as possible. We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBTQI+ community, care leavers, people with disabilities and those from other minoritised groups. To fulfil the role, you must be resident in the UK and have the right to work. You will be required to provide proof of your eligibility to work in the UK. If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships. Due to the nature of this role, we regret that we cannot accept applications from current Minster Centre students. A note about AI: We recognise the value of AI in helping to refine job applications; however, we prefer candidates to write their own personalised cover letters and CVs. AI software frequently generates applications that are generic, impersonal, or repetitive. At the Minster Centre, we appreciate authenticity - An application that has been primarily self-generated gives us an opportunity to assess your unique interpersonal skills and relevant experience. We look forward to receiving your application!

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