Sales Executive Bathroom Brassware Job Title: Sales Executive Bathroom Brassware Job reference Number: (phone number removed) Industry Sector: Interior Fittings, Brassware, Brassware Products, Brassware Bathroom Products, Bathroom Fittings, Bathroom Accessories, Taps, Baths, Showers, KBB, Interior Building Products, Bathroom Products, Flooring, Acoustics, Architectural Ironmongery, Tiles, Carpet, Specification Sales, Specifiers, A&D, Architects, Interior Designers, Business Development Manager, Area Sales Manager, Sales Manager, Specification Sales Area to be covered: London, UK & Europe (European travel, 1-2 days per month) Office based from Tower Bridge when not on the road (4 days a week) Remuneration: £30,000 - £35,000neg + £5,000 - £7,000 bonus (package will be determined on your experience) Benefits: Travel expenses when out visiting clients + comprehensive benefits package The role of the Sales Executive Bathroom Brassware will involve: Sales Executive selling a high quality range of luxury / boutiques interior bathroom and kitchen fittings, brassware, taps, ancillaries Majority of your time will be spent selling to / generating specification sales from architects, interior designers, high end users, private developers The other element of your role will be to manage and generated new business with bathroom showrooms & bathroom retailers Looking to grow into and target larger projects such as hotels, leisure facilities and high end residential for new build and refurb projects Turnover target circa £1m once up and running Dealing with order values between £5k-£150k Inherit 100 accounts however will be expected to generate new business Covering a territory which will incorporate London & the South East as well as European counties such as; France, Spain, Netherlands, Germany, Greece etc The ideal applicant will be a Sales Executive Bathroom Brassware with: Must have experience within the interior industry Ideally have sales experience within an interiors industry such as; bathroom products, brassware, sanitaryware, tiles, flooring, acoustics, furniture, fabrics, wall coverings etc Would consider someone working in a interiors showroom or an interior designer Ideally speak French Ideally international or European sales experience however not essential Genuine get up and go work ethic Excellent time management and organisational skills Comfortable working autonomously with minimal supervision after initial product training period Results orientated, determined and enthusiastic Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Interior Fittings, Brassware, Brassware Products, Brassware Bathroom Products, Bathroom Fittings, Bathroom Accessories, Taps, Baths, Showers, KBB, Interior Building Products, Bathroom Products, Flooring, Acoustics, Architectural Ironmongery, Tiles, Carpet, Specification Sales, Specifiers, A&D, Architects, Interior Designers, Business Development Manager, Area Sales Manager, Sales Manager, Specification Sales
Apr 07, 2026
Full time
Sales Executive Bathroom Brassware Job Title: Sales Executive Bathroom Brassware Job reference Number: (phone number removed) Industry Sector: Interior Fittings, Brassware, Brassware Products, Brassware Bathroom Products, Bathroom Fittings, Bathroom Accessories, Taps, Baths, Showers, KBB, Interior Building Products, Bathroom Products, Flooring, Acoustics, Architectural Ironmongery, Tiles, Carpet, Specification Sales, Specifiers, A&D, Architects, Interior Designers, Business Development Manager, Area Sales Manager, Sales Manager, Specification Sales Area to be covered: London, UK & Europe (European travel, 1-2 days per month) Office based from Tower Bridge when not on the road (4 days a week) Remuneration: £30,000 - £35,000neg + £5,000 - £7,000 bonus (package will be determined on your experience) Benefits: Travel expenses when out visiting clients + comprehensive benefits package The role of the Sales Executive Bathroom Brassware will involve: Sales Executive selling a high quality range of luxury / boutiques interior bathroom and kitchen fittings, brassware, taps, ancillaries Majority of your time will be spent selling to / generating specification sales from architects, interior designers, high end users, private developers The other element of your role will be to manage and generated new business with bathroom showrooms & bathroom retailers Looking to grow into and target larger projects such as hotels, leisure facilities and high end residential for new build and refurb projects Turnover target circa £1m once up and running Dealing with order values between £5k-£150k Inherit 100 accounts however will be expected to generate new business Covering a territory which will incorporate London & the South East as well as European counties such as; France, Spain, Netherlands, Germany, Greece etc The ideal applicant will be a Sales Executive Bathroom Brassware with: Must have experience within the interior industry Ideally have sales experience within an interiors industry such as; bathroom products, brassware, sanitaryware, tiles, flooring, acoustics, furniture, fabrics, wall coverings etc Would consider someone working in a interiors showroom or an interior designer Ideally speak French Ideally international or European sales experience however not essential Genuine get up and go work ethic Excellent time management and organisational skills Comfortable working autonomously with minimal supervision after initial product training period Results orientated, determined and enthusiastic Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Interior Fittings, Brassware, Brassware Products, Brassware Bathroom Products, Bathroom Fittings, Bathroom Accessories, Taps, Baths, Showers, KBB, Interior Building Products, Bathroom Products, Flooring, Acoustics, Architectural Ironmongery, Tiles, Carpet, Specification Sales, Specifiers, A&D, Architects, Interior Designers, Business Development Manager, Area Sales Manager, Sales Manager, Specification Sales
Job Title: Retail Operations Strategy Manager Location: UK - London office Reports To: Head of Retail About Us Unilever Prestige is a division of Unilever that focuses on the production and marketing of prestige beauty products. Our segment specifically caters to the premium and luxury beauty market, offering a range of high-quality and innovative products. Unilever Prestige encompasses a portfolio of purposeful, well-established, and emerging brands in the premium beauty industry. Unilever Prestige in the UK Hub addresses the growing demand for luxury beauty and personal care products through Murad, TATCHA, Living Proof, K18. The UK market is known for its discerning consumers who seek premium and luxury items, and Unilever Prestige meets these expectations with a diverse portfolio of luxurious brands and products. Within the UK we operate a Prestige Hub, which functions as the Group Headquarters based in Southwark, London. We are: Murad, TATCHA, Living Proof & K18 Interfacing with Brands Head of Sales/Senior National Account Managers Brands Marketing Managers Brands Events and Training Managers Commercial Finance & Accounts Payable teams About the Role The Retail Operations Strategy Manager plays a strategic & analytical lead to the field that is mainly responsible for driving focus, structure, and high performance across all field rotas, coverage, brand priorities and sell-out growth. The role is critical in analysing retail operations productivity, identifying sales growth opportunities, and ensuring field resources are deployed effectively and strategically to maximise commercial performance and drive brand sell-out growth. Analyse field capability and align team efforts to evolving business priorities, working closely with brand partners and leveraging insights gathered through ongoing liaison between brands and the field. Monitor and govern brand budgets to maximise return on investment and ensure effective allocation of resources. Key Responsibilities Consolidate brand trade plans into a unified HUB view, providing visibility on key campaigns, net sales phasing, BMI investment, risks and opportunities. Coordinate weekly commercial performance reporting in partnership with Finance to ensure accurate tracking and relevant business insights. Support the Head of Retail in leading bi-weekly brand reviews, evaluating trade plans, campaign performance, and commercial priorities. Lead HUB-level collaboration and discussions with brand partners, including coordination of commercial terms aligned with Finance governance. Partner with Finance, the Head of Retail, and NAMs to conduct gap analysis, identify optimisation opportunities, and improve P&L efficiency. Deliver ad-hoc commercial analysis and executive summaries to support business decision-making. Drive consistent operational execution across UK stores, aligning training and education initiatives with luxury retail and beauty brand standards through a structured education roadmap. Act as the key link between Head Office and field teams, translating strategic priorities into clear operational actions while feeding back field insights to inform business decisions. Ensure optimal field team deployment and in-store execution by supporting headcount planning, coverage strategy, and productivity optimisation across locations. Monitor and analyse key performance indicators (sales, conversion, inventory accuracy and customer experience metrics) to identify opportunities for performance improvement. Support regional retail leadership with workforce planning, rota oversight and operational coordination to ensure efficient store operations. Retail Execution & Operational Excellence Conduct regular store visits to evaluate retail execution, operational effectiveness, and customer experience standards, identifying optimisation opportunities and providing actionable insights to the Head of Retail and Brand Managers. Translate in-store observations into performance recommendations to strengthen brand execution and commercial delivery across locations. Commercial & Workforce Planning Support Partner closely with the Head of Retail to assess store staffing needs, supporting workforce planning, headcount forecasting, and rota optimisation to ensure efficient field deployment. Support budget planning and monitor staffing cost allocation across brands to ensure alignment with commercial priorities and financial targets. Analyse financial and operational performance reports to identify risks, trends, and opportunities, contributing to continuous improvement and stronger business outcomes. Qualifications 5+ years' experience in retail operations, with a strong background in luxury retail and/or beauty within the UK market Experience supporting multi-site operations and store leadership teams Demonstrated experience supporting store staffing, managing rotas and cost optimization Strong commercial and analytical skills with the ability to interpret KPIs and performance data Excellent leadership, communication, and stakeholder management skills Proficiency in Microsoft Office/Google Workspace Preferred Qualifications Experience in luxury beauty, skincare, fragrance, or premium fashion retail Bachelor's degree in Business, Retail Management, or a related field Experience supporting periods of growth, transformation, or new store openings in the UK Future Fit Skills: Creativity, Consumer Experience, Problem Solving Winning Behaviours: Care Deeply, Consumer Experience, Problem Solving Equal Opportunity Statement As an equal opportunities' employer, Unilever Prestige Hub Brands/Tatcha/Murad Living Proof/K18 is committed to the equal treatment of all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. In particular, we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Unilever Prestige Hub Brands/Tatcha/Murad Living Proof/K18.
Apr 07, 2026
Full time
Job Title: Retail Operations Strategy Manager Location: UK - London office Reports To: Head of Retail About Us Unilever Prestige is a division of Unilever that focuses on the production and marketing of prestige beauty products. Our segment specifically caters to the premium and luxury beauty market, offering a range of high-quality and innovative products. Unilever Prestige encompasses a portfolio of purposeful, well-established, and emerging brands in the premium beauty industry. Unilever Prestige in the UK Hub addresses the growing demand for luxury beauty and personal care products through Murad, TATCHA, Living Proof, K18. The UK market is known for its discerning consumers who seek premium and luxury items, and Unilever Prestige meets these expectations with a diverse portfolio of luxurious brands and products. Within the UK we operate a Prestige Hub, which functions as the Group Headquarters based in Southwark, London. We are: Murad, TATCHA, Living Proof & K18 Interfacing with Brands Head of Sales/Senior National Account Managers Brands Marketing Managers Brands Events and Training Managers Commercial Finance & Accounts Payable teams About the Role The Retail Operations Strategy Manager plays a strategic & analytical lead to the field that is mainly responsible for driving focus, structure, and high performance across all field rotas, coverage, brand priorities and sell-out growth. The role is critical in analysing retail operations productivity, identifying sales growth opportunities, and ensuring field resources are deployed effectively and strategically to maximise commercial performance and drive brand sell-out growth. Analyse field capability and align team efforts to evolving business priorities, working closely with brand partners and leveraging insights gathered through ongoing liaison between brands and the field. Monitor and govern brand budgets to maximise return on investment and ensure effective allocation of resources. Key Responsibilities Consolidate brand trade plans into a unified HUB view, providing visibility on key campaigns, net sales phasing, BMI investment, risks and opportunities. Coordinate weekly commercial performance reporting in partnership with Finance to ensure accurate tracking and relevant business insights. Support the Head of Retail in leading bi-weekly brand reviews, evaluating trade plans, campaign performance, and commercial priorities. Lead HUB-level collaboration and discussions with brand partners, including coordination of commercial terms aligned with Finance governance. Partner with Finance, the Head of Retail, and NAMs to conduct gap analysis, identify optimisation opportunities, and improve P&L efficiency. Deliver ad-hoc commercial analysis and executive summaries to support business decision-making. Drive consistent operational execution across UK stores, aligning training and education initiatives with luxury retail and beauty brand standards through a structured education roadmap. Act as the key link between Head Office and field teams, translating strategic priorities into clear operational actions while feeding back field insights to inform business decisions. Ensure optimal field team deployment and in-store execution by supporting headcount planning, coverage strategy, and productivity optimisation across locations. Monitor and analyse key performance indicators (sales, conversion, inventory accuracy and customer experience metrics) to identify opportunities for performance improvement. Support regional retail leadership with workforce planning, rota oversight and operational coordination to ensure efficient store operations. Retail Execution & Operational Excellence Conduct regular store visits to evaluate retail execution, operational effectiveness, and customer experience standards, identifying optimisation opportunities and providing actionable insights to the Head of Retail and Brand Managers. Translate in-store observations into performance recommendations to strengthen brand execution and commercial delivery across locations. Commercial & Workforce Planning Support Partner closely with the Head of Retail to assess store staffing needs, supporting workforce planning, headcount forecasting, and rota optimisation to ensure efficient field deployment. Support budget planning and monitor staffing cost allocation across brands to ensure alignment with commercial priorities and financial targets. Analyse financial and operational performance reports to identify risks, trends, and opportunities, contributing to continuous improvement and stronger business outcomes. Qualifications 5+ years' experience in retail operations, with a strong background in luxury retail and/or beauty within the UK market Experience supporting multi-site operations and store leadership teams Demonstrated experience supporting store staffing, managing rotas and cost optimization Strong commercial and analytical skills with the ability to interpret KPIs and performance data Excellent leadership, communication, and stakeholder management skills Proficiency in Microsoft Office/Google Workspace Preferred Qualifications Experience in luxury beauty, skincare, fragrance, or premium fashion retail Bachelor's degree in Business, Retail Management, or a related field Experience supporting periods of growth, transformation, or new store openings in the UK Future Fit Skills: Creativity, Consumer Experience, Problem Solving Winning Behaviours: Care Deeply, Consumer Experience, Problem Solving Equal Opportunity Statement As an equal opportunities' employer, Unilever Prestige Hub Brands/Tatcha/Murad Living Proof/K18 is committed to the equal treatment of all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. In particular, we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Unilever Prestige Hub Brands/Tatcha/Murad Living Proof/K18.
National Sales Manager - Bristol £35,000-£50,000 DOE + Uncapped Bonus Field-Based Full-Time Monday-Friday Car Allowance • Laptop • iPhone • Pension About the Role We're looking for an ambitious National Sales Manager to take the lead across the Bristol region. You'll be developing our presence within the hospitality, catering, leisure and food & drink sectors, building strong relationships and driving consistent growth in a high-potential area. This role suits someone who enjoys autonomy, thrives on meeting new clients and knows how to turn opportunities into long-term partnerships. Key Responsibilities Grow the Bristol region through focused business development and account management Manage the complete sales process from first introduction to successful onboarding Build and maintain relationships with pubs, bars, hotels, golf clubs and leisure venues Work closely with procurement and customer service to ensure a seamless experience Identify new opportunities and convert them into revenue What We're Looking For Proven experience in hospitality, catering, leisure or food & drink (essential) Strong communication and relationship-building abilities Organised, proactive and commercially astute Competent with MS Office Full UK driving licence What's On Offer Uncapped commission and strong earning potential Car allowance, laptop and iPhone 21 days' holiday plus bank holidays, increasing with service Pension scheme Ongoing training and clear development opportunities A collaborative, friendly and supportive team environment Ready to Make an Impact in Bristol? If you're a motivated sales professional with industry experience and a passion for building meaningful client relationships, we'd love to hear from you. Apply today.
Apr 07, 2026
Full time
National Sales Manager - Bristol £35,000-£50,000 DOE + Uncapped Bonus Field-Based Full-Time Monday-Friday Car Allowance • Laptop • iPhone • Pension About the Role We're looking for an ambitious National Sales Manager to take the lead across the Bristol region. You'll be developing our presence within the hospitality, catering, leisure and food & drink sectors, building strong relationships and driving consistent growth in a high-potential area. This role suits someone who enjoys autonomy, thrives on meeting new clients and knows how to turn opportunities into long-term partnerships. Key Responsibilities Grow the Bristol region through focused business development and account management Manage the complete sales process from first introduction to successful onboarding Build and maintain relationships with pubs, bars, hotels, golf clubs and leisure venues Work closely with procurement and customer service to ensure a seamless experience Identify new opportunities and convert them into revenue What We're Looking For Proven experience in hospitality, catering, leisure or food & drink (essential) Strong communication and relationship-building abilities Organised, proactive and commercially astute Competent with MS Office Full UK driving licence What's On Offer Uncapped commission and strong earning potential Car allowance, laptop and iPhone 21 days' holiday plus bank holidays, increasing with service Pension scheme Ongoing training and clear development opportunities A collaborative, friendly and supportive team environment Ready to Make an Impact in Bristol? If you're a motivated sales professional with industry experience and a passion for building meaningful client relationships, we'd love to hear from you. Apply today.
Our client is looking for a Sales Executive to join their team and play a key role in driving customer engagement. This is a fantastic opportunity for someone who thrives in a fast-paced, customer-focused environment and enjoys building relationships that lead to measurable sales success. Working in close partnership with the Field Sales team, the Sales Executive will engage with customers through multiple virtual channels to understand their needs, promote relevant products, and ultimately drive revenue growth. You'll be instrumental in delivering an exceptional customer experience and ensuring long-term retention. Responsibilities Customer Engagement Build and maintain strong virtual relationships with both existing and potential customers Understand customer needs to recommend tailored product solutions Collaborate with Business Managers to follow up on leads and develop accounts Customer Relationship Management Handle inbound and outbound calls to ensure timely order placement Provide product alternatives when needed and resolve queries professionally Maintain a high level of customer service throughout all interactions Sales Generation Identify opportunities to upsell and cross-sell based on customer profiles Promote underutilised or new product lines to increase account value Re-engage downtrading or lapsed customers in collaboration with the Business Manager Commercial Awareness Negotiate within pricing parameters to maximise profitability Use CRM tools (e.g. BIDIQ) to identify and act on growth opportunities Monitor and manage pricing and cost data KPI Achievement Meet and exceed sales targets through a proactive and results-driven approach Product Knowledge Stay up to date with product offerings, pricing, and promotions Participate in supplier events to build product expertise CRM Management Accurately log all customer interactions in the internal CRM system (BIDIQ) Ensure clean data management and effective customer tracking Cross-Functional Collaboration Work closely with Field Sales and other departments to meet customer needs Customer Retention Play an active role in retention efforts, helping reduce churn and maximise long-term value Required Skills & Experience Previous experience in a customer-facing role (retail or contact centre ideal) Telesales or virtual customer engagement experience is a plus Strong communication and relationship-building skills Ability to work efficiently in a fast-paced, sales-focused environment Key Competencies Sales Skills: Ability to understand needs and close sales effectively Customer-Centric: Focused on providing a first-class customer experience Communication: Confident, clear, and engaging on the phone Self-Motivation: Proactive, goal-oriented, and highly organised Attention to Detail: Accurate in data handling and customer records Teamwork: Collaborative and supportive of wider team goals Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Apr 07, 2026
Full time
Our client is looking for a Sales Executive to join their team and play a key role in driving customer engagement. This is a fantastic opportunity for someone who thrives in a fast-paced, customer-focused environment and enjoys building relationships that lead to measurable sales success. Working in close partnership with the Field Sales team, the Sales Executive will engage with customers through multiple virtual channels to understand their needs, promote relevant products, and ultimately drive revenue growth. You'll be instrumental in delivering an exceptional customer experience and ensuring long-term retention. Responsibilities Customer Engagement Build and maintain strong virtual relationships with both existing and potential customers Understand customer needs to recommend tailored product solutions Collaborate with Business Managers to follow up on leads and develop accounts Customer Relationship Management Handle inbound and outbound calls to ensure timely order placement Provide product alternatives when needed and resolve queries professionally Maintain a high level of customer service throughout all interactions Sales Generation Identify opportunities to upsell and cross-sell based on customer profiles Promote underutilised or new product lines to increase account value Re-engage downtrading or lapsed customers in collaboration with the Business Manager Commercial Awareness Negotiate within pricing parameters to maximise profitability Use CRM tools (e.g. BIDIQ) to identify and act on growth opportunities Monitor and manage pricing and cost data KPI Achievement Meet and exceed sales targets through a proactive and results-driven approach Product Knowledge Stay up to date with product offerings, pricing, and promotions Participate in supplier events to build product expertise CRM Management Accurately log all customer interactions in the internal CRM system (BIDIQ) Ensure clean data management and effective customer tracking Cross-Functional Collaboration Work closely with Field Sales and other departments to meet customer needs Customer Retention Play an active role in retention efforts, helping reduce churn and maximise long-term value Required Skills & Experience Previous experience in a customer-facing role (retail or contact centre ideal) Telesales or virtual customer engagement experience is a plus Strong communication and relationship-building skills Ability to work efficiently in a fast-paced, sales-focused environment Key Competencies Sales Skills: Ability to understand needs and close sales effectively Customer-Centric: Focused on providing a first-class customer experience Communication: Confident, clear, and engaging on the phone Self-Motivation: Proactive, goal-oriented, and highly organised Attention to Detail: Accurate in data handling and customer records Teamwork: Collaborative and supportive of wider team goals Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Bennett and Game Recruitment
Manchester, Lancashire
Position: Key Account Manager - Global Freight & Supply Chain Location: Manchester Salary: £35,000 - £48,000 DOE Due to growth, our client, a leading global freight forwarding and supply chain solutions provider, is seeking a Key Account Manager to manage and grow strategic customer accounts, with a focus on sea and air freight. You will act as the central point of contact for key customers, oversee international shipments through a Control Tower approach, ensure operational excellence, and drive commercial growth. Job Overview Manage strategic customer accounts across sea and air freight, with some exposure to road freight. Develop and execute customer-specific account plans to drive growth, service improvements, and cost optimisation. Act as a Control Tower, overseeing international shipments, monitoring milestones, and managing exceptions or delays. Coordinate with operations, carriers, customs, procurement, and finance to ensure smooth delivery and SLA compliance. Support RFQs, tender management, and solution design for new business. Produce KPI dashboards and performance reporting for customers and management. Ensure compliance with international trade regulations, security programs, and company policies. Drive continuous improvement initiatives across accounts and internal processes. Build long-term, trust-based relationships with customers and internal teams. Site visits: UK-based only, frequency depends on client accounts. Job Requirements 3-5+ years' experience in freight forwarding, mainly in sea and air freight. Strong understanding of international shipping, trade lanes, and Incoterms. Experience in Control Tower operations, PO visibility tools, operations management, or global coordination preferred. Proven ability to manage and grow key accounts. Commercial skills including negotiation, pricing, and RFQs. Excellent communication, relationship-building, and problem-solving abilities. Highly organised with the ability to manage multiple priorities. Bachelor's degree in logistics, supply chain, business, or related field preferred. Professional certifications are a plus. Salary & Benefits £35,000 - £48,000 per annum, dependent on experience (maximum for highly experienced candidates). Full-time, permanent. 28 days holiday including bank holidays. Office-based with UK client site visits as required. Opportunity to work with global freight accounts and develop commercially and operationally. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Apr 07, 2026
Full time
Position: Key Account Manager - Global Freight & Supply Chain Location: Manchester Salary: £35,000 - £48,000 DOE Due to growth, our client, a leading global freight forwarding and supply chain solutions provider, is seeking a Key Account Manager to manage and grow strategic customer accounts, with a focus on sea and air freight. You will act as the central point of contact for key customers, oversee international shipments through a Control Tower approach, ensure operational excellence, and drive commercial growth. Job Overview Manage strategic customer accounts across sea and air freight, with some exposure to road freight. Develop and execute customer-specific account plans to drive growth, service improvements, and cost optimisation. Act as a Control Tower, overseeing international shipments, monitoring milestones, and managing exceptions or delays. Coordinate with operations, carriers, customs, procurement, and finance to ensure smooth delivery and SLA compliance. Support RFQs, tender management, and solution design for new business. Produce KPI dashboards and performance reporting for customers and management. Ensure compliance with international trade regulations, security programs, and company policies. Drive continuous improvement initiatives across accounts and internal processes. Build long-term, trust-based relationships with customers and internal teams. Site visits: UK-based only, frequency depends on client accounts. Job Requirements 3-5+ years' experience in freight forwarding, mainly in sea and air freight. Strong understanding of international shipping, trade lanes, and Incoterms. Experience in Control Tower operations, PO visibility tools, operations management, or global coordination preferred. Proven ability to manage and grow key accounts. Commercial skills including negotiation, pricing, and RFQs. Excellent communication, relationship-building, and problem-solving abilities. Highly organised with the ability to manage multiple priorities. Bachelor's degree in logistics, supply chain, business, or related field preferred. Professional certifications are a plus. Salary & Benefits £35,000 - £48,000 per annum, dependent on experience (maximum for highly experienced candidates). Full-time, permanent. 28 days holiday including bank holidays. Office-based with UK client site visits as required. Opportunity to work with global freight accounts and develop commercially and operationally. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
SF Recruitment have partnered with a fantastic, high growth business in Birmingham City Centre who are looking to recruit permanent Account Managers/Sales Executives to join them on their journey of success. This role is perfect for somebody who is looking to rapidly progress their career in sales by building relationships with customers that will become their client base over time. This client is a leader in their field and are trusted by thousands of investors globally. In this hands-on role, you'll manage your own trading pipeline, speaking directly with investors, building long-term relationships and helping clients buy and sell high value products. You'll respond to market movements, proactively reach out to clients and generate trading activity through strong relationship management and sales skills. This is a high-activity, phone-based sales role within a fast-paced and ambitious trading environment. You'll work towards clear targets while delivering an exceptional customer experience, supported by experienced managers and an established trading team around you. Responsibilities will include: - Build, manage and develop your own pipeline of high-value investor relationships - Act as a trusted point of contact for clients, supporting their buying and selling decisions - Generate trading activity through outbound calls, follow-ups and relationship management - Manage inbound enquiries and convert opportunities into trading activity - Discuss pricing, premiums and market movements confidently with investors - Identify opportunities to grow client portfolios and increase trading activity - Promote the wider service offering, including pensions, storage and portfolio solutions - Monitor economic trends and markets to identify opportunities for clients - Ensure trading accuracy, pricing consistency and strong margin awareness when executing deals - Maintain accurate records of client activity, trades and pipeline within the CRM system - Work closely with colleagues across departments to deliver a high-quality end-to-end customer experience - Achieve and exceed monthly revenue and trading targets
Apr 07, 2026
Full time
SF Recruitment have partnered with a fantastic, high growth business in Birmingham City Centre who are looking to recruit permanent Account Managers/Sales Executives to join them on their journey of success. This role is perfect for somebody who is looking to rapidly progress their career in sales by building relationships with customers that will become their client base over time. This client is a leader in their field and are trusted by thousands of investors globally. In this hands-on role, you'll manage your own trading pipeline, speaking directly with investors, building long-term relationships and helping clients buy and sell high value products. You'll respond to market movements, proactively reach out to clients and generate trading activity through strong relationship management and sales skills. This is a high-activity, phone-based sales role within a fast-paced and ambitious trading environment. You'll work towards clear targets while delivering an exceptional customer experience, supported by experienced managers and an established trading team around you. Responsibilities will include: - Build, manage and develop your own pipeline of high-value investor relationships - Act as a trusted point of contact for clients, supporting their buying and selling decisions - Generate trading activity through outbound calls, follow-ups and relationship management - Manage inbound enquiries and convert opportunities into trading activity - Discuss pricing, premiums and market movements confidently with investors - Identify opportunities to grow client portfolios and increase trading activity - Promote the wider service offering, including pensions, storage and portfolio solutions - Monitor economic trends and markets to identify opportunities for clients - Ensure trading accuracy, pricing consistency and strong margin awareness when executing deals - Maintain accurate records of client activity, trades and pipeline within the CRM system - Work closely with colleagues across departments to deliver a high-quality end-to-end customer experience - Achieve and exceed monthly revenue and trading targets
collaborate recruitment
High Wycombe, Buckinghamshire
Manage and Develop a designated portfolio of customers Identify and develop new business opportunities within your portfolio FMCG industry experience required Exciting opportunity for a National Account Manager to join a globally recognised organisation in the FMCG sector. Fabulous team, competitive package! NATIONAL ACCOUNT MANAGER JOB SUMMARY: Salary Up to: £53k (including car allowance) + 30% Profit-Related Bonus (circa £60k OTE) Location: Hybrid (Office Based in Bucks 3 days per week - rest of the week field / home based) Permanent: full-time position (37 hours per week) About the Company: Our client is a specialist within the FMCG sector, renowned globally for delivering high-quality products through a portfolio of flagship brands. With operations across the UK and a head office in Bucks, our client is looking for an experienced National Account Manager who is able to hit the ground running, looking after their customer accounts across 4 major supermarkets. The National Account Manager will be joining an established, growing team and benefit from a collaborative environment, in an organisation that prides itself on its vibrant, friendly culture where colleagues truly enjoy coming to work! The Role: The successful NAM will take ownership of a designated portfolio of customers, managing and developing these relationships to drive profitable growth across their customer's household section. You will champion solutions that deliver mutually beneficial outcomes, while supporting their long-term success. Key Responsibilities: Develop trusted relationships across your customer portfolio, meeting with buyers and key decision makers Identify and develop new business opportunities with seasonal buyers Gain a thorough understanding of customer needs and requirements in order to offer the most appropriate products and services Continuously propose solutions that align with both customer objectives and company goals Ensure timely delivery of the correct products and services to customers Act as the primary communication link between key customers and internal teams, ensuring seamless service Build comprehensive knowledge of your channel, including contacts, associations, market positioning, and strategy Resolve customer issues and complaints promptly to maintain trust and strong relationships Drive new sales using market data and analytical insights Prepare regular progress reports and forecasts, including monthly channel review updates to senior management, demonstrating in-depth account knowledge Attend standout hospitality events, gala dinners, and trade shows, representing the business and building strong relationships in style. Experience and Skills required: Proven Sales experience within an FMCG environment/selling FMCG brands Strong Account Management experience, with the ability to provide solutions based on customer needs Excellent communication skills with the ability to work with internal / external stakeholders at all levels Ability / Willingness to drive new business sales Excellent analytical and organisational skills with an upbeat, positive attitude A conscientious self-starter with a strong commitment to teamwork and the ability to work on your own initiative Full, clean driving licence Please note that due to the hybrid work arrangement, you will need to live within commuting distance of Marlow What's on Offer: Competitive salary: £51,128pa (including car allowance) 30% profit-related bonus scheme (circa £60k OTE) Generous life assurance cover (up to 4 times salary) Up to 25 days paid annual leave plus bank holidays Pension scheme Employee Assistance Programme Free onsite parking Hybrid working (3 days per week in office) Periodic voucher reward schemes Opportunity to attend fantastic gala events and hospitality experiences, as well as some European travel This is an excellent opportunity for an ambitious National Account Manager to join a thriving business with exceptional people, outstanding culture, and fantastic perks! If you are ready to take your career to the next level in a company that truly values its team, we would love to hear from you!
Apr 06, 2026
Full time
Manage and Develop a designated portfolio of customers Identify and develop new business opportunities within your portfolio FMCG industry experience required Exciting opportunity for a National Account Manager to join a globally recognised organisation in the FMCG sector. Fabulous team, competitive package! NATIONAL ACCOUNT MANAGER JOB SUMMARY: Salary Up to: £53k (including car allowance) + 30% Profit-Related Bonus (circa £60k OTE) Location: Hybrid (Office Based in Bucks 3 days per week - rest of the week field / home based) Permanent: full-time position (37 hours per week) About the Company: Our client is a specialist within the FMCG sector, renowned globally for delivering high-quality products through a portfolio of flagship brands. With operations across the UK and a head office in Bucks, our client is looking for an experienced National Account Manager who is able to hit the ground running, looking after their customer accounts across 4 major supermarkets. The National Account Manager will be joining an established, growing team and benefit from a collaborative environment, in an organisation that prides itself on its vibrant, friendly culture where colleagues truly enjoy coming to work! The Role: The successful NAM will take ownership of a designated portfolio of customers, managing and developing these relationships to drive profitable growth across their customer's household section. You will champion solutions that deliver mutually beneficial outcomes, while supporting their long-term success. Key Responsibilities: Develop trusted relationships across your customer portfolio, meeting with buyers and key decision makers Identify and develop new business opportunities with seasonal buyers Gain a thorough understanding of customer needs and requirements in order to offer the most appropriate products and services Continuously propose solutions that align with both customer objectives and company goals Ensure timely delivery of the correct products and services to customers Act as the primary communication link between key customers and internal teams, ensuring seamless service Build comprehensive knowledge of your channel, including contacts, associations, market positioning, and strategy Resolve customer issues and complaints promptly to maintain trust and strong relationships Drive new sales using market data and analytical insights Prepare regular progress reports and forecasts, including monthly channel review updates to senior management, demonstrating in-depth account knowledge Attend standout hospitality events, gala dinners, and trade shows, representing the business and building strong relationships in style. Experience and Skills required: Proven Sales experience within an FMCG environment/selling FMCG brands Strong Account Management experience, with the ability to provide solutions based on customer needs Excellent communication skills with the ability to work with internal / external stakeholders at all levels Ability / Willingness to drive new business sales Excellent analytical and organisational skills with an upbeat, positive attitude A conscientious self-starter with a strong commitment to teamwork and the ability to work on your own initiative Full, clean driving licence Please note that due to the hybrid work arrangement, you will need to live within commuting distance of Marlow What's on Offer: Competitive salary: £51,128pa (including car allowance) 30% profit-related bonus scheme (circa £60k OTE) Generous life assurance cover (up to 4 times salary) Up to 25 days paid annual leave plus bank holidays Pension scheme Employee Assistance Programme Free onsite parking Hybrid working (3 days per week in office) Periodic voucher reward schemes Opportunity to attend fantastic gala events and hospitality experiences, as well as some European travel This is an excellent opportunity for an ambitious National Account Manager to join a thriving business with exceptional people, outstanding culture, and fantastic perks! If you are ready to take your career to the next level in a company that truly values its team, we would love to hear from you!
Account Manager Wakefield (Hybrid) Positive Culture Exciting Projects Variety of Benefits We are looking for an Account Manager on behalf of our client, a well-established signage business delivering for highly regarded, recognisable brands. This is not a role where you simply manage client queries or oversee activity. It's a position of ownership, where you are trusted to lead relationships, influence outcomes and take responsibility for how accounts perform. If you're currently in a role where you're close to the client but not truly leading the relationship, where decisions sit elsewhere, or where you are expected to deliver without having the clarity or control to do it properly, this is an opportunity to step into something more. In this role, you'll set the tone, bringing structure, direction and confidence to both clients and internal teams. Working with well-known brands, your ability to lead conversations, manage expectations and make informed decisions will directly impact client retention, growth and overall business performance. Key responsibilities include: Taking full ownership of key client accounts, acting as the strategic lead Leading client relationships, building trust and long-term partnerships Overseeing project delivery through Project Managers, ensuring consistency and quality Setting direction and priorities across accounts, aligning internal teams Managing performance, identifying risks and driving proactive solutions Leading client conversations around expectations, changes and opportunities Supporting forecasting, planning and commercial performance across accounts Identifying growth opportunities and driving account development To be successful in this role, you will: Have experience managing client accounts within signage, construction, fit-out or a similar environment Be confident taking ownership and leading both clients and internal teams Have strong commercial awareness and understand account performance Be a clear and confident communicator, able to influence and guide decisions Stay calm under pressure and take responsibility for outcomes Be proactive, solutions-focused and driven to improve how things are done What's in it for you: Salary £42,000 - £50,000 depending on experience Hybrid working, offering flexibility alongside a collaborative environment 25 days holiday plus bank holidays Birthday off Additional benefits and a positive, forward-thinking working environment This is a role for someone who wants to step into true account leadership, to have a voice in how things are done, and to be part of a business where strong relationships and high standards drive long-term success. Please apply with an up-to-date CV. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes. Our full Privacy Policy is available at key-appointments. Unfortunately, due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Apr 06, 2026
Full time
Account Manager Wakefield (Hybrid) Positive Culture Exciting Projects Variety of Benefits We are looking for an Account Manager on behalf of our client, a well-established signage business delivering for highly regarded, recognisable brands. This is not a role where you simply manage client queries or oversee activity. It's a position of ownership, where you are trusted to lead relationships, influence outcomes and take responsibility for how accounts perform. If you're currently in a role where you're close to the client but not truly leading the relationship, where decisions sit elsewhere, or where you are expected to deliver without having the clarity or control to do it properly, this is an opportunity to step into something more. In this role, you'll set the tone, bringing structure, direction and confidence to both clients and internal teams. Working with well-known brands, your ability to lead conversations, manage expectations and make informed decisions will directly impact client retention, growth and overall business performance. Key responsibilities include: Taking full ownership of key client accounts, acting as the strategic lead Leading client relationships, building trust and long-term partnerships Overseeing project delivery through Project Managers, ensuring consistency and quality Setting direction and priorities across accounts, aligning internal teams Managing performance, identifying risks and driving proactive solutions Leading client conversations around expectations, changes and opportunities Supporting forecasting, planning and commercial performance across accounts Identifying growth opportunities and driving account development To be successful in this role, you will: Have experience managing client accounts within signage, construction, fit-out or a similar environment Be confident taking ownership and leading both clients and internal teams Have strong commercial awareness and understand account performance Be a clear and confident communicator, able to influence and guide decisions Stay calm under pressure and take responsibility for outcomes Be proactive, solutions-focused and driven to improve how things are done What's in it for you: Salary £42,000 - £50,000 depending on experience Hybrid working, offering flexibility alongside a collaborative environment 25 days holiday plus bank holidays Birthday off Additional benefits and a positive, forward-thinking working environment This is a role for someone who wants to step into true account leadership, to have a voice in how things are done, and to be part of a business where strong relationships and high standards drive long-term success. Please apply with an up-to-date CV. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes. Our full Privacy Policy is available at key-appointments. Unfortunately, due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
We're looking for a driven Business Development Manager to help grow a well-established service business across key accounts and target markets. This is a hands-on, field-based role suited to someone who enjoys being out with customers, opening doors, building relationships, and converting opportunities into long-term revenue. Reporting to the Head of Sales, you'll be responsible for generating new business, developing opportunities, and expanding service contracts across sectors including Facilities Management, Local Authorities, Education, Care, and Leisure . Business Development Manager Permanent Salary dependent on experience Monday to Friday Field based, covering the London and Birmingham areas Business Development Manager Job Description Proactively generating new leads through cold calling, networking, and client engagement Identifying and qualifying service opportunities and contracts across target sectors Managing existing and prospective accounts to maximise growth Converting opportunities into quotations and proposals with internal technical teams Business Development Manager Essential Skills/Experience/Qualifications Proven experience working in sales or business development role Experience within the facilities management or building service industry Business Development Manager Company Benefits Company car and fuel card Bonus based on company performance 25 days holiday plus the 8 bank holidays 6% pension contribution Medical insurance Life assurance x2 salary If you feel you're a good fit for this position, please click 'apply'
Apr 06, 2026
Full time
We're looking for a driven Business Development Manager to help grow a well-established service business across key accounts and target markets. This is a hands-on, field-based role suited to someone who enjoys being out with customers, opening doors, building relationships, and converting opportunities into long-term revenue. Reporting to the Head of Sales, you'll be responsible for generating new business, developing opportunities, and expanding service contracts across sectors including Facilities Management, Local Authorities, Education, Care, and Leisure . Business Development Manager Permanent Salary dependent on experience Monday to Friday Field based, covering the London and Birmingham areas Business Development Manager Job Description Proactively generating new leads through cold calling, networking, and client engagement Identifying and qualifying service opportunities and contracts across target sectors Managing existing and prospective accounts to maximise growth Converting opportunities into quotations and proposals with internal technical teams Business Development Manager Essential Skills/Experience/Qualifications Proven experience working in sales or business development role Experience within the facilities management or building service industry Business Development Manager Company Benefits Company car and fuel card Bonus based on company performance 25 days holiday plus the 8 bank holidays 6% pension contribution Medical insurance Life assurance x2 salary If you feel you're a good fit for this position, please click 'apply'
We offer a flexible working policy that supports a healthy balance between personal and professional well being. This role requires in office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work life balance. Being a Principal, Customer Success Manager at iManage Means As a Principal Customer Success Manager overseeing a portfolio of global strategic large law firms, you are responsible for partnering with these enterprise customers to ensure they maximize the value from their iManage subscriptions. Your primary focus is on identifying and delivering business outcomes that drive retention, loyalty, and satisfaction across all products and services. You will engage closely with field facing teams - such as Account Executives, Channel, Product, and key executive stakeholders within your client law firms - offering advisory guidance, coordinating activities, and serving as a dedicated advocate to support customer preservation and success. Throughout the entire customer lifecycle, you will build and strengthen relationships with key stakeholders by demonstrating accountability, authenticity, and adaptability. You will collaborate with Product, Support, Engineering, Cloud Services, Training, and Partner Enablement teams to deliver ongoing value and execute programs that drive adoption of desired outcomes, with a strong emphasis on retention. Integral to your responsibilities is monitoring and improving net revenue retention (NRR), ensuring that existing customers continue to expand their use of iManage solutions while minimizing churn. By actively identifying qualified leads and expansion opportunities within your accounts, you help drive sustainable revenue growth and reinforce the strategic value of the customer success function. Your role includes orchestrating initiatives that support large law firms in achieving their strategic objectives and ensuring their continued satisfaction with iManage solutions. iM Responsible For Managing day to day interactions with your assigned portfolio of strategic law firm customers, addressing feedback, outcomes, and product inquiries, while prioritizing customer retention and advocacy. Developing and executing plans that address client needs, proactively resolving blockers, and ensuring seamless delivery of services. Validating customer outcomes through direct conversations, analysis of health metrics, and success feedback sessions tailored to the legal industry. Designing, developing, and optimizing strategies to increase adoption, loyalty, and engagement among large law firms, minimizing churn and driving retention. Establishing regular communication cadences with strategic law firm clients to proactively discuss business needs, add value, and identify risks to subscription renewal. Acting as the trusted central point of contact, bringing in subject matter experts as needed to meet the unique requirements of each law firm. Leading initiatives designed to enhance customer success and satisfaction throughout the firm's journey with iManage. Conducting Executive Business Calls and Business Reviews with strategic law firm clients to monitor progress and support achievement of targeted outcomes. Collaborating with customers and channel partners to implement success programs and provide tailored success plays. Advocating internally between law firm clients and business functions (support, product management, professional services, training) to ensure the right resources are engaged to overcome adoption obstacles. Building and maintaining strong relationships with colleagues in sales, channel, support, product management, and partner enablement to foster collaboration and drive customer activities. Leveraging account intelligence and industry trends to promote best practices throughout the customer lifecycle for large law firms. Staying ahead of competitive developments within the legal industry to provide strategic guidance and maintain customer satisfaction. iM Qualified Because I Have Experience dealing with a portfolio of Enterprise level, High value Strategic Customers A minimum of 10+ Years' experience Management Consulting, Relationship Management, or Customer Success in a SaaS environment Experience managing, working with and presenting to C Suite Stakeholders. Experience managing Fortune 500 accounts & customers A Bachelor's Degree in Business, Business Administration, Information Management, or the equivalent Excellent business communication, organizational and project management skills Ability to create structure in ambiguous situations and design effective processes High level of resourcefulness to be able to independently seek out resolutions Bonus Points If I Have Legal Industry Knowledge A working knowledge of iManage products and solutions Used CSM software, Salesforce and ticketing systems An ability to work well independently and as part of a team A PMP or ITIL certification Experience implementing enterprise cloud and/or security platform solutions Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To Join a rapidly evolving, industry leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed Having multiple company wellness days each year to prioritize mental health and well being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well being, strengthens professional resilience, and empowers parental success through expert led training and resources. About iManage At iManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. We're looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. Learn more at Please see our privacy statement for more information on how we handle your personal data. Please see our recruitment privacy statement for more information on how we handle your personal data.
Apr 06, 2026
Full time
We offer a flexible working policy that supports a healthy balance between personal and professional well being. This role requires in office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work life balance. Being a Principal, Customer Success Manager at iManage Means As a Principal Customer Success Manager overseeing a portfolio of global strategic large law firms, you are responsible for partnering with these enterprise customers to ensure they maximize the value from their iManage subscriptions. Your primary focus is on identifying and delivering business outcomes that drive retention, loyalty, and satisfaction across all products and services. You will engage closely with field facing teams - such as Account Executives, Channel, Product, and key executive stakeholders within your client law firms - offering advisory guidance, coordinating activities, and serving as a dedicated advocate to support customer preservation and success. Throughout the entire customer lifecycle, you will build and strengthen relationships with key stakeholders by demonstrating accountability, authenticity, and adaptability. You will collaborate with Product, Support, Engineering, Cloud Services, Training, and Partner Enablement teams to deliver ongoing value and execute programs that drive adoption of desired outcomes, with a strong emphasis on retention. Integral to your responsibilities is monitoring and improving net revenue retention (NRR), ensuring that existing customers continue to expand their use of iManage solutions while minimizing churn. By actively identifying qualified leads and expansion opportunities within your accounts, you help drive sustainable revenue growth and reinforce the strategic value of the customer success function. Your role includes orchestrating initiatives that support large law firms in achieving their strategic objectives and ensuring their continued satisfaction with iManage solutions. iM Responsible For Managing day to day interactions with your assigned portfolio of strategic law firm customers, addressing feedback, outcomes, and product inquiries, while prioritizing customer retention and advocacy. Developing and executing plans that address client needs, proactively resolving blockers, and ensuring seamless delivery of services. Validating customer outcomes through direct conversations, analysis of health metrics, and success feedback sessions tailored to the legal industry. Designing, developing, and optimizing strategies to increase adoption, loyalty, and engagement among large law firms, minimizing churn and driving retention. Establishing regular communication cadences with strategic law firm clients to proactively discuss business needs, add value, and identify risks to subscription renewal. Acting as the trusted central point of contact, bringing in subject matter experts as needed to meet the unique requirements of each law firm. Leading initiatives designed to enhance customer success and satisfaction throughout the firm's journey with iManage. Conducting Executive Business Calls and Business Reviews with strategic law firm clients to monitor progress and support achievement of targeted outcomes. Collaborating with customers and channel partners to implement success programs and provide tailored success plays. Advocating internally between law firm clients and business functions (support, product management, professional services, training) to ensure the right resources are engaged to overcome adoption obstacles. Building and maintaining strong relationships with colleagues in sales, channel, support, product management, and partner enablement to foster collaboration and drive customer activities. Leveraging account intelligence and industry trends to promote best practices throughout the customer lifecycle for large law firms. Staying ahead of competitive developments within the legal industry to provide strategic guidance and maintain customer satisfaction. iM Qualified Because I Have Experience dealing with a portfolio of Enterprise level, High value Strategic Customers A minimum of 10+ Years' experience Management Consulting, Relationship Management, or Customer Success in a SaaS environment Experience managing, working with and presenting to C Suite Stakeholders. Experience managing Fortune 500 accounts & customers A Bachelor's Degree in Business, Business Administration, Information Management, or the equivalent Excellent business communication, organizational and project management skills Ability to create structure in ambiguous situations and design effective processes High level of resourcefulness to be able to independently seek out resolutions Bonus Points If I Have Legal Industry Knowledge A working knowledge of iManage products and solutions Used CSM software, Salesforce and ticketing systems An ability to work well independently and as part of a team A PMP or ITIL certification Experience implementing enterprise cloud and/or security platform solutions Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To Join a rapidly evolving, industry leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed Having multiple company wellness days each year to prioritize mental health and well being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well being, strengthens professional resilience, and empowers parental success through expert led training and resources. About iManage At iManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. We're looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. Learn more at Please see our privacy statement for more information on how we handle your personal data. Please see our recruitment privacy statement for more information on how we handle your personal data.
About Everfield Everfield buys, builds, and grows European vertical market and specialist software companies, providing them with the tools they need to move to the next level. Our mission is to foster ambition, fuel growth, and unlock opportunities for Europe's software ecosystem. Companies in the Everfield ecosystem follow a decentralised model, maintaining their team, brand, and offices, while focusing on what they do best - building products and supporting customers. Everfield provides support in talent acquisition, HR, and access to a team of experts in building and growing European B2B SaaS companies who consult on financial and operational topics. Founded in 2022, Everfield has an ecosystem presence in 7 countries, and growing. About Us Motivity is a highly customisable electronic job sheet system used daily by thousands of engineers across the UK and Ireland. With over 200 customers and ambitious growth targets, we are focused on strengthening long term client relationships, driving product adoption, and identifying opportunities for account growth. Position Overview You will own a portfolio of mid market service businesses (avg. £5,000 ACV), taking full ownership for retention, renewals, and account growth. You will drive product adoption, identify upsell opportunities, and expand existing accounts, while building strong, trusted relationships. You'll work closely with sales and product teams to ensure customer success translates into measurable business outcomes and revenue growth. Key Responsibilities Account management & relationship ownership - Build strong relationships with customers and act as their trusted advisor Retention & growth - Own renewals, reduce churn, and identify upsell opportunities across your portfolio Customer engagement & adoption - Drive product usage and ensure customers achieve maximum value from Motivity Issue resolution & escalation - Manage customer concerns, coordinate internally, and ensure timely resolution CRM excellence - Maintain accurate account data, track renewals and expansion pipeline, and ensure nothing is missed Customer insight & opportunity identification - Monitor customer needs, identify risks and growth opportunities, and act proactively Guide customers through initial setup, trial, and early adoption Required Qualifications Professional level English (written and spoken) Proven experience in B2B SaaS customer success, account management, or similar role (3+ years) Strong communication and relationship building skills with the ability to influence stakeholders Commercial mindset with experience in renewals, retention, or upsell Excellent time management and ability to prioritise across multiple accounts Proactive, self motivated, and comfortable working with minimal supervision CRM proficiency We know nobody ticks every box. If the role energizes you and you want to grow with our customers, please apply-even if you don't meet 100% of the criteria. Experience working with operational or field service teams is a strong plus What We Offer Base salary of £30,000-£40,000 per annum + performance based bonus tied to renewals and upsell metrics Direct impact on customer growth and retention in a scaling SaaS business Hybrid setup with flexible working hours A small, experienced, and supportive team A modern tool stack, including Intercom, Pipedrive, Slack, and Chargebee Clear product value and established customer base to build on Workations, team events, and a strong internal culture
Apr 06, 2026
Full time
About Everfield Everfield buys, builds, and grows European vertical market and specialist software companies, providing them with the tools they need to move to the next level. Our mission is to foster ambition, fuel growth, and unlock opportunities for Europe's software ecosystem. Companies in the Everfield ecosystem follow a decentralised model, maintaining their team, brand, and offices, while focusing on what they do best - building products and supporting customers. Everfield provides support in talent acquisition, HR, and access to a team of experts in building and growing European B2B SaaS companies who consult on financial and operational topics. Founded in 2022, Everfield has an ecosystem presence in 7 countries, and growing. About Us Motivity is a highly customisable electronic job sheet system used daily by thousands of engineers across the UK and Ireland. With over 200 customers and ambitious growth targets, we are focused on strengthening long term client relationships, driving product adoption, and identifying opportunities for account growth. Position Overview You will own a portfolio of mid market service businesses (avg. £5,000 ACV), taking full ownership for retention, renewals, and account growth. You will drive product adoption, identify upsell opportunities, and expand existing accounts, while building strong, trusted relationships. You'll work closely with sales and product teams to ensure customer success translates into measurable business outcomes and revenue growth. Key Responsibilities Account management & relationship ownership - Build strong relationships with customers and act as their trusted advisor Retention & growth - Own renewals, reduce churn, and identify upsell opportunities across your portfolio Customer engagement & adoption - Drive product usage and ensure customers achieve maximum value from Motivity Issue resolution & escalation - Manage customer concerns, coordinate internally, and ensure timely resolution CRM excellence - Maintain accurate account data, track renewals and expansion pipeline, and ensure nothing is missed Customer insight & opportunity identification - Monitor customer needs, identify risks and growth opportunities, and act proactively Guide customers through initial setup, trial, and early adoption Required Qualifications Professional level English (written and spoken) Proven experience in B2B SaaS customer success, account management, or similar role (3+ years) Strong communication and relationship building skills with the ability to influence stakeholders Commercial mindset with experience in renewals, retention, or upsell Excellent time management and ability to prioritise across multiple accounts Proactive, self motivated, and comfortable working with minimal supervision CRM proficiency We know nobody ticks every box. If the role energizes you and you want to grow with our customers, please apply-even if you don't meet 100% of the criteria. Experience working with operational or field service teams is a strong plus What We Offer Base salary of £30,000-£40,000 per annum + performance based bonus tied to renewals and upsell metrics Direct impact on customer growth and retention in a scaling SaaS business Hybrid setup with flexible working hours A small, experienced, and supportive team A modern tool stack, including Intercom, Pipedrive, Slack, and Chargebee Clear product value and established customer base to build on Workations, team events, and a strong internal culture
VitalSource is hiring a Customer Success Manager to contribute to our Customer Success team located in Milton Keynes, United Kingdom. The position includes up to 20% travel, mainly for customer meetings, events, and other business-related activities as needed. Join our Customer Success team at VitalSource, where you'll be the key point of contact and trusted advisor for our valued customers. In this role, you'll drive customer satisfaction, retention, and growth by understanding their goals and helping them realize the full value of our solutions. We're looking for a Customer Success Manager who thrives in building strong relationships, delivering exceptional support, and ensuring successful onboarding and engagement. If you're passionate about driving customer success and maximizing long-term value, we'd love to hear from you. Key Responsibilities Customer Relationship Management: Build and maintain strong relationships across your accounts, understand stakeholder goals, and act as the customer's advocate within VitalSource. Customer Enablement & Engagement: Proactively engage customers, deliver training, and drive adoption of VST tools and products to ensure they realise value and return on investment. Strategic Account Oversight: Document customer organisational structures, manage expectations, champion the VST value proposition, and develop strategies to increase product usage and satisfaction. Implementation & Project Management: Lead onboarding and integration projects, create and manage project plans, coordinate internal resources, and ensure timely delivery across departments. Cross functional Collaboration: Act as a liaison between customers and internal teams (Product, Support, Inventory, Integrations, Sales, Legal, etc.), advocating for customer needs and priorities. Financial Health & Growth: Monitor financial trends, protect and grow annual recurring revenue (ARR), manage contract optimisation, and identify opportunities for upselling and cross selling using tools such as Qlik, Looker, and Metabase. Operational Excellence: Track progress on internal deliverables, maintain detailed documentation in Salesforce, and capture key customer specific business knowledge. Solution Oriented Approach: Provide creative solutions to complex business and technical challenges, deliver effective product demonstrations, and support strategies to drive product saturation across your portfolio. Required Qualifications 3+ years in customer success, account management, or a related field. Prior experience with SaaS solutions and customer success platforms preferred. Strong interpersonal, presentation, and written communication skills. Ability to manage multiple priorities and customer requests effectively. Strong problem solving capabilities and attention to detail. Comfortable navigating cross functional environments. Preferred Skills Proficiency in Salesforce, Qlik, Looker, Metabase, and Microsoft Office Suite. Ability to analyse financial and performance metrics. What We Offer Hybrid working model: We offer flexible working options, allowing you to split your time between remote work and office based work, providing you with the best of both worlds. Private Medical: We provide private medical insurance to all our associates to ensure they receive the best possible healthcare. Private Dental: We offer private dental insurance to all associates, helping you to maintain good oral health. Pension: We offer a comprehensive pension scheme to all our associates to help them save for their retirement. Travel Insurance: We provide travel insurance for all associates, the travel policy covers you for both business and leisure travel. Life Insurance: We offer life insurance to all associates to provide financial security for their loved ones in case of any unforeseen circumstances. Group Income Protection: We provide group income protection to all associates, providing them with a financial safety net in case of long term illness or injury. Wellbeing and Support: Our company cares about the wellbeing of its associates and offers a range of wellbeing and support services, including mental health support, counselling, and employee assistance programmes. Maternity/Paternity Leave: VitalSource believes that the birth of a child is a special event and provides paid Maternity/Paternity leave to new parents. Education Assistance: As our associates are our most valuable asset, we provide Education Assistance for our associates to further their education. Who We Are VitalSource Technologies, LLC has powered digital content delivery across the higher education ecosystem for over 30 years. Winner of the 2024 CODiE award for Most Innovative Ed Tech company, VitalSource delivers more than 28 million learning materials globally each year. With unmatched scale, the VitalSource Learning Delivery Network is trusted by thousands of content providers and institutions worldwide to deliver impactful learning experiences, fuel affordable access programs, and drive a learning advantage for every student. Learn more at and follow us on LinkedIn. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EEO Statements EEO/AA Employer/Vet/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish
Apr 06, 2026
Full time
VitalSource is hiring a Customer Success Manager to contribute to our Customer Success team located in Milton Keynes, United Kingdom. The position includes up to 20% travel, mainly for customer meetings, events, and other business-related activities as needed. Join our Customer Success team at VitalSource, where you'll be the key point of contact and trusted advisor for our valued customers. In this role, you'll drive customer satisfaction, retention, and growth by understanding their goals and helping them realize the full value of our solutions. We're looking for a Customer Success Manager who thrives in building strong relationships, delivering exceptional support, and ensuring successful onboarding and engagement. If you're passionate about driving customer success and maximizing long-term value, we'd love to hear from you. Key Responsibilities Customer Relationship Management: Build and maintain strong relationships across your accounts, understand stakeholder goals, and act as the customer's advocate within VitalSource. Customer Enablement & Engagement: Proactively engage customers, deliver training, and drive adoption of VST tools and products to ensure they realise value and return on investment. Strategic Account Oversight: Document customer organisational structures, manage expectations, champion the VST value proposition, and develop strategies to increase product usage and satisfaction. Implementation & Project Management: Lead onboarding and integration projects, create and manage project plans, coordinate internal resources, and ensure timely delivery across departments. Cross functional Collaboration: Act as a liaison between customers and internal teams (Product, Support, Inventory, Integrations, Sales, Legal, etc.), advocating for customer needs and priorities. Financial Health & Growth: Monitor financial trends, protect and grow annual recurring revenue (ARR), manage contract optimisation, and identify opportunities for upselling and cross selling using tools such as Qlik, Looker, and Metabase. Operational Excellence: Track progress on internal deliverables, maintain detailed documentation in Salesforce, and capture key customer specific business knowledge. Solution Oriented Approach: Provide creative solutions to complex business and technical challenges, deliver effective product demonstrations, and support strategies to drive product saturation across your portfolio. Required Qualifications 3+ years in customer success, account management, or a related field. Prior experience with SaaS solutions and customer success platforms preferred. Strong interpersonal, presentation, and written communication skills. Ability to manage multiple priorities and customer requests effectively. Strong problem solving capabilities and attention to detail. Comfortable navigating cross functional environments. Preferred Skills Proficiency in Salesforce, Qlik, Looker, Metabase, and Microsoft Office Suite. Ability to analyse financial and performance metrics. What We Offer Hybrid working model: We offer flexible working options, allowing you to split your time between remote work and office based work, providing you with the best of both worlds. Private Medical: We provide private medical insurance to all our associates to ensure they receive the best possible healthcare. Private Dental: We offer private dental insurance to all associates, helping you to maintain good oral health. Pension: We offer a comprehensive pension scheme to all our associates to help them save for their retirement. Travel Insurance: We provide travel insurance for all associates, the travel policy covers you for both business and leisure travel. Life Insurance: We offer life insurance to all associates to provide financial security for their loved ones in case of any unforeseen circumstances. Group Income Protection: We provide group income protection to all associates, providing them with a financial safety net in case of long term illness or injury. Wellbeing and Support: Our company cares about the wellbeing of its associates and offers a range of wellbeing and support services, including mental health support, counselling, and employee assistance programmes. Maternity/Paternity Leave: VitalSource believes that the birth of a child is a special event and provides paid Maternity/Paternity leave to new parents. Education Assistance: As our associates are our most valuable asset, we provide Education Assistance for our associates to further their education. Who We Are VitalSource Technologies, LLC has powered digital content delivery across the higher education ecosystem for over 30 years. Winner of the 2024 CODiE award for Most Innovative Ed Tech company, VitalSource delivers more than 28 million learning materials globally each year. With unmatched scale, the VitalSource Learning Delivery Network is trusted by thousands of content providers and institutions worldwide to deliver impactful learning experiences, fuel affordable access programs, and drive a learning advantage for every student. Learn more at and follow us on LinkedIn. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EEO Statements EEO/AA Employer/Vet/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish
Keysight Technologies SAles Spain SL.
Wokingham, Berkshire
Overview Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our 15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities Support the development of the assigned territory and partner ecosystem to contribute to revenue growth, pipeline quality, and new customer acquisition. Assist in the execution of structured joint business plans with partners and direct sales teams, supporting focus accounts, priority segments, and quarterly action plans. Conduct regular customer visits, independently for standard opportunities and jointly with channel partners or senior sales teams for more complex cases. Execute a structured visit and prospecting plan to help generate new pipeline and support funnel conversion. Support business development activities within transactional and distribution scope accounts. Participate in customer meetings, basic technical discussions, and live instrument demonstrations, progressively building technical confidence and qualification skills. Support the delivery of technical seminars, workshops, and partner enablement sessions on Test and Measurement solutions including oscilloscopes, data acquisition, LCR meters, signal generators, signal analyzers, RF and power applications. Provide first level technical and commercial support to partner sales teams, reinforcing value based positioning and correct product selection. Identify and prospect new accounts in strategic segments such as Automotive, Defense, Wireless, Semiconductor, Education, Quantum, and Industrial markets under senior guidance. Work closely with the Channel Account Manager, Partners Account Manager & Direct Sales teams to ensure aligned execution and proper territory coverage. Promote adoption of the e commerce platform and support partners in digital engagement and order processes. Maintain disciplined pipeline tracking, forecasting updates, deal registration follow up, and CRM hygiene. Support promotional campaigns, new product introductions, and regional initiatives to accelerate sell in and sell through. Contribute to regular business reviews and provide structured feedback on territory performance and action plans. Qualifications Bachelor's or Master's degree in Electronics Engineering, Electrical Engineering, Telecommunications, or a related technical field. Engineering School degree preferred. Recent graduate or up to 2 years of experience in electronics, RF, digital, or a related technical environment. Internship, thesis, or first professional experience in Test and Measurement, R&D, or technical support is a strong advantage. Strong interest in technical sales, channel support, and customer facing roles within a distribution or manufacturer environment. Foundational knowledge of Electronic Test and Measurement instruments such as oscilloscopes, signal generators, spectrum analyzers, power supplies, or RF measurement solutions. Basic understanding of test software environments or automated test concepts is an advantage. General understanding of electronics applications in industries such as Automotive, Industrial, IoT, Wireless, Aerospace and Defense, Semiconductor, Education, or emerging technologies. Motivation to develop both technical expertise and commercial skills including opportunity qualification, value based positioning, and pipeline management. Good communication and presentation skills, with the ability to engage engineers and technical stakeholders. Fluency in English and French is mandatory. Additional European languages are considered a plus. Valid UK driving licence and willingness to travel within the assigned territory. Valid work and travel authorization within the European Union. Careers Privacy Statement Keysight is an Equal Opportunity Employer.
Apr 06, 2026
Full time
Overview Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our 15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities Support the development of the assigned territory and partner ecosystem to contribute to revenue growth, pipeline quality, and new customer acquisition. Assist in the execution of structured joint business plans with partners and direct sales teams, supporting focus accounts, priority segments, and quarterly action plans. Conduct regular customer visits, independently for standard opportunities and jointly with channel partners or senior sales teams for more complex cases. Execute a structured visit and prospecting plan to help generate new pipeline and support funnel conversion. Support business development activities within transactional and distribution scope accounts. Participate in customer meetings, basic technical discussions, and live instrument demonstrations, progressively building technical confidence and qualification skills. Support the delivery of technical seminars, workshops, and partner enablement sessions on Test and Measurement solutions including oscilloscopes, data acquisition, LCR meters, signal generators, signal analyzers, RF and power applications. Provide first level technical and commercial support to partner sales teams, reinforcing value based positioning and correct product selection. Identify and prospect new accounts in strategic segments such as Automotive, Defense, Wireless, Semiconductor, Education, Quantum, and Industrial markets under senior guidance. Work closely with the Channel Account Manager, Partners Account Manager & Direct Sales teams to ensure aligned execution and proper territory coverage. Promote adoption of the e commerce platform and support partners in digital engagement and order processes. Maintain disciplined pipeline tracking, forecasting updates, deal registration follow up, and CRM hygiene. Support promotional campaigns, new product introductions, and regional initiatives to accelerate sell in and sell through. Contribute to regular business reviews and provide structured feedback on territory performance and action plans. Qualifications Bachelor's or Master's degree in Electronics Engineering, Electrical Engineering, Telecommunications, or a related technical field. Engineering School degree preferred. Recent graduate or up to 2 years of experience in electronics, RF, digital, or a related technical environment. Internship, thesis, or first professional experience in Test and Measurement, R&D, or technical support is a strong advantage. Strong interest in technical sales, channel support, and customer facing roles within a distribution or manufacturer environment. Foundational knowledge of Electronic Test and Measurement instruments such as oscilloscopes, signal generators, spectrum analyzers, power supplies, or RF measurement solutions. Basic understanding of test software environments or automated test concepts is an advantage. General understanding of electronics applications in industries such as Automotive, Industrial, IoT, Wireless, Aerospace and Defense, Semiconductor, Education, or emerging technologies. Motivation to develop both technical expertise and commercial skills including opportunity qualification, value based positioning, and pipeline management. Good communication and presentation skills, with the ability to engage engineers and technical stakeholders. Fluency in English and French is mandatory. Additional European languages are considered a plus. Valid UK driving licence and willingness to travel within the assigned territory. Valid work and travel authorization within the European Union. Careers Privacy Statement Keysight is an Equal Opportunity Employer.
Service Manager - Heat Networks We are seeking an experienced Service Manager to lead the delivery of technical services across heat networks nationwide. This role will take ownership of installation quality, commissioning, fault resolution, compliance, and long-term system performance across HIUs, metering, and billing systems. This is a field-based role requiring nationwide travel and flexibility outside standard office hours. The successful candidate will also play a key role in building and leading a technical team, managing subcontractors, overseeing operational processes, and supporting regulatory audits. Key Responsibilities Technical Delivery Conduct site surveys for HIUs, metering, billing, energy efficiency, and compliance Install and commission metering systems including AMR, data loggers, gateways, routers, and M-Bus networks Carry out fault finding, diagnostics, optimisation, and system performance improvements Support contractors with HIU installation and commissioning to required standards Manage warranty claims, liaising with manufacturers and clients to achieve technical resolution Produce technical reports, O&M manuals, commissioning records, and compliance documentation Compliance & Safety Ensure compliance with Heat Network (Metering and Billing) Regulations 2014 (as amended), CIBSE CP1, ESOS, and relevant industry standards Prepare and maintain RAMS and ensure safe working practices on all sites Operate in line with CDM Regulations and company health & safety policies Stakeholder Management Act as the technical lead for clients, housing associations, developers, and managing agents Handle technical enquiries from end users and clients, maintaining strong professional relationships Manage subcontractors, ensuring quality, compliance, and performance standards are met Operational & Team Support Oversee warehouse stock control, materials procurement, and internal stock systems Support internal and external audits Provide technical training, mentoring, and onboarding for new team members Support business development activities with technical input when required About You Qualifications & Experience Formal engineering qualifications 3-5+ years' experience in a technical role within heat networks, metering, or energy systems Strong technical knowledge of HIUs, heat networks, metering and billing systems, and M-Bus networks Experience with commissioning, system monitoring, optimisation, and fault diagnosis Working knowledge of Heat Network Regulations, CIBSE CP1, ESOS, and compliance frameworks Skills & Behaviours Excellent problem-solving, fault-finding, and technical reporting skills Proven ability to manage projects, subcontractors, and operational priorities Strong leadership potential with the ability to develop and guide a growing technical team Accountable, adaptable, safety-focused, and collaborative in approach Package Salary 55,000 Car or allowance Remote-based 33 days holiday including bank holidays 8 pension (3% employee, 1% government, 4% employer) WR HVAC M&E are recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy.
Apr 05, 2026
Full time
Service Manager - Heat Networks We are seeking an experienced Service Manager to lead the delivery of technical services across heat networks nationwide. This role will take ownership of installation quality, commissioning, fault resolution, compliance, and long-term system performance across HIUs, metering, and billing systems. This is a field-based role requiring nationwide travel and flexibility outside standard office hours. The successful candidate will also play a key role in building and leading a technical team, managing subcontractors, overseeing operational processes, and supporting regulatory audits. Key Responsibilities Technical Delivery Conduct site surveys for HIUs, metering, billing, energy efficiency, and compliance Install and commission metering systems including AMR, data loggers, gateways, routers, and M-Bus networks Carry out fault finding, diagnostics, optimisation, and system performance improvements Support contractors with HIU installation and commissioning to required standards Manage warranty claims, liaising with manufacturers and clients to achieve technical resolution Produce technical reports, O&M manuals, commissioning records, and compliance documentation Compliance & Safety Ensure compliance with Heat Network (Metering and Billing) Regulations 2014 (as amended), CIBSE CP1, ESOS, and relevant industry standards Prepare and maintain RAMS and ensure safe working practices on all sites Operate in line with CDM Regulations and company health & safety policies Stakeholder Management Act as the technical lead for clients, housing associations, developers, and managing agents Handle technical enquiries from end users and clients, maintaining strong professional relationships Manage subcontractors, ensuring quality, compliance, and performance standards are met Operational & Team Support Oversee warehouse stock control, materials procurement, and internal stock systems Support internal and external audits Provide technical training, mentoring, and onboarding for new team members Support business development activities with technical input when required About You Qualifications & Experience Formal engineering qualifications 3-5+ years' experience in a technical role within heat networks, metering, or energy systems Strong technical knowledge of HIUs, heat networks, metering and billing systems, and M-Bus networks Experience with commissioning, system monitoring, optimisation, and fault diagnosis Working knowledge of Heat Network Regulations, CIBSE CP1, ESOS, and compliance frameworks Skills & Behaviours Excellent problem-solving, fault-finding, and technical reporting skills Proven ability to manage projects, subcontractors, and operational priorities Strong leadership potential with the ability to develop and guide a growing technical team Accountable, adaptable, safety-focused, and collaborative in approach Package Salary 55,000 Car or allowance Remote-based 33 days holiday including bank holidays 8 pension (3% employee, 1% government, 4% employer) WR HVAC M&E are recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy.
We are looking for a highly experienced Sales Manager with logistics territory experience based just outside Bicester. The role is full time and permanent offering a salary of up to circa £40,000 with excellent commission opportunities. Working for a highly successful, growing family business who are a name in the logistics sector. The main focus for the Sales Manager is to build long lasting relationships with businesses with strong growth potential. Key Responsibilities for the Sales Manager: Proactively, prospect and identify new B2B clients Follow up/convert leads Targeting medium to large manufacturers, retailers and online brands Identifying client pain points, providing bespoke tailored logistics solutions and pricing structures Creating tender and contract documentation for clients Client presentations Manage the 360 sales cycle Work closely with operations for smooth implementation and client satisfaction Build long term client relationships for repeat business and account growth Regular visits to clients across the UK to win business, make presentations, tenders Key Skills for the Sales Manager: Proven track record within logistics, home delivery essential Experience working independently in a field based role Knowledge of the logistics, home delivery sector, pricing structures, competitors Business development, prospecting, lead generation Account management and contract negotiation Tender preparation and contract writing Excellent communication and relationship-building skills at all levels Strategic planning and proactive problem solving, able to build a solid pipeline Highly motivated, proactive, and willing to "get stuck in" Detail-oriented and thorough in approach Accountable, taking ownership Excellent communicator, able to influence and inspire others through expertise and data-driven insight Confident relationship builder at all levels of a customer's organisation What's in it for you? Salary of up to circa £40,000 Excellent commission opportunities 25 days holiday plus bank holidays Company car, laptop and phone Employee discount scheme Food for lunches provided Health and well being programme Free onsite parking Be part of a growing and developing family business
Apr 04, 2026
Full time
We are looking for a highly experienced Sales Manager with logistics territory experience based just outside Bicester. The role is full time and permanent offering a salary of up to circa £40,000 with excellent commission opportunities. Working for a highly successful, growing family business who are a name in the logistics sector. The main focus for the Sales Manager is to build long lasting relationships with businesses with strong growth potential. Key Responsibilities for the Sales Manager: Proactively, prospect and identify new B2B clients Follow up/convert leads Targeting medium to large manufacturers, retailers and online brands Identifying client pain points, providing bespoke tailored logistics solutions and pricing structures Creating tender and contract documentation for clients Client presentations Manage the 360 sales cycle Work closely with operations for smooth implementation and client satisfaction Build long term client relationships for repeat business and account growth Regular visits to clients across the UK to win business, make presentations, tenders Key Skills for the Sales Manager: Proven track record within logistics, home delivery essential Experience working independently in a field based role Knowledge of the logistics, home delivery sector, pricing structures, competitors Business development, prospecting, lead generation Account management and contract negotiation Tender preparation and contract writing Excellent communication and relationship-building skills at all levels Strategic planning and proactive problem solving, able to build a solid pipeline Highly motivated, proactive, and willing to "get stuck in" Detail-oriented and thorough in approach Accountable, taking ownership Excellent communicator, able to influence and inspire others through expertise and data-driven insight Confident relationship builder at all levels of a customer's organisation What's in it for you? Salary of up to circa £40,000 Excellent commission opportunities 25 days holiday plus bank holidays Company car, laptop and phone Employee discount scheme Food for lunches provided Health and well being programme Free onsite parking Be part of a growing and developing family business
Our Purpose We believe in making homes, businesses, and lives better. As a Field Sales Representative, you are the vital bridge between our showrooms and the local trade community. Your mission is to save our trade customers time, reduce their hassle, and help them make money by positioning us as their partner of choice.The Role: The Field Sales Representative is a high-energy role for a proactive Sales professional who excels at building relationships and generating high-quality leads. As our Field Sales Representative, you will spend your time in the field identifying new leads and revitalising dormant accounts to deliver sales growth across our branch network.To succeed in this position, you must be comfortable identifying fresh sales leads and possess the mindset needed to turn a cold prospect into a qualified sales opportunity. This is a fantastic opportunity for a Business Development expert to own the full sales cycle and consistently deliver new sales leads into our organisation. Your efforts will be rewarded by a brilliant bonus scheme in return.Key Responsibilities You will be mapping out territories and visit construction sites to identify active leads and secure new business.You will be using market intelligence and historical data to re-engage inactive tradespeople and turn them into long-term partners.You will be conducting expert research to qualify leads, providing showroom teams with the insights they need to close sales effectively.You will maintain daily communication with Branch and Showroom Managers to share field insights and improve conversion rates.You will be acting as a reliable consultant for plumbers, builders, and developers, adapting your style to meet their specific project needs.This is a remote-based role involving travel throughout a specific area, so a full driving license and ability to travel is a must!You: You are resilient, self-motivated, and comfortable navigating environments ranging from active building sites to trade shows.Skills and competencies Previous experience in sales or a role focused on proactively generating new opportunities.A proven ability to remain undeterred by setbacks and view challenges as opportunities.The ability to speak the language of trade professionals clearly and concisely.Understanding of how to identify sales opportunities on a consistent, proactive basis.A clean UK Driving Licence is required for this field-based role.Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusCompany carEnhanced PensionDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Apr 04, 2026
Full time
Our Purpose We believe in making homes, businesses, and lives better. As a Field Sales Representative, you are the vital bridge between our showrooms and the local trade community. Your mission is to save our trade customers time, reduce their hassle, and help them make money by positioning us as their partner of choice.The Role: The Field Sales Representative is a high-energy role for a proactive Sales professional who excels at building relationships and generating high-quality leads. As our Field Sales Representative, you will spend your time in the field identifying new leads and revitalising dormant accounts to deliver sales growth across our branch network.To succeed in this position, you must be comfortable identifying fresh sales leads and possess the mindset needed to turn a cold prospect into a qualified sales opportunity. This is a fantastic opportunity for a Business Development expert to own the full sales cycle and consistently deliver new sales leads into our organisation. Your efforts will be rewarded by a brilliant bonus scheme in return.Key Responsibilities You will be mapping out territories and visit construction sites to identify active leads and secure new business.You will be using market intelligence and historical data to re-engage inactive tradespeople and turn them into long-term partners.You will be conducting expert research to qualify leads, providing showroom teams with the insights they need to close sales effectively.You will maintain daily communication with Branch and Showroom Managers to share field insights and improve conversion rates.You will be acting as a reliable consultant for plumbers, builders, and developers, adapting your style to meet their specific project needs.This is a remote-based role involving travel throughout a specific area, so a full driving license and ability to travel is a must!You: You are resilient, self-motivated, and comfortable navigating environments ranging from active building sites to trade shows.Skills and competencies Previous experience in sales or a role focused on proactively generating new opportunities.A proven ability to remain undeterred by setbacks and view challenges as opportunities.The ability to speak the language of trade professionals clearly and concisely.Understanding of how to identify sales opportunities on a consistent, proactive basis.A clean UK Driving Licence is required for this field-based role.Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusCompany carEnhanced PensionDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Business Development Manager - East Anglia Annual Salary: Competitive, experience-based Location: Home and Field based, East of England Job Type: Full-time An established market leader in sustainable packaging solutions is seeking a Business Development Manager to oversee and grow their presence across the East of England. With over 100 years of industry expertise and a strong international footprint, this organisation provides high-performance packaging systems and integrated machinery used extensively across distribution, e-commerce, manufacturing, and logistics. This is a field-based, autonomous role ideal for a technically minded, commercially driven individual who thrives on winning new business while nurturing long-term distributor and end-user relationships. Day-to-day of the role: Business Development Proactively expand the customer base across the region. Engage with both distributors and direct clients to identify new revenue opportunities. Explore untapped sectors where paper-based packaging systems can deliver value. Account Management Maintain and develop relationships with existing distributors. Ensure smooth communication between UK operations and regional clients. Support clients with product installations and after-sales coordination. Product Presentation & Technical Demonstration Present and explain the benefits of paper-based packaging solutions and integrated machinery. Match customer requirements to the correct combination of products and systems. Confidently articulate technical features and performance advantages. Territory & Travel Work predominantly from a home office, with regular travel across the East of England. Collaborate closely with UK logistics operations. Attend periodic training and product updates at the company's European headquarters. Collaboration & Reporting Liaise with international engineering and sales teams to ensure customer requirements are met. Report directly to senior leadership, working closely with regional and European management teams. Required Skills & Qualifications Technical Aptitude - Comfortable explaining technical concepts, ideally with experience in packaging machinery, industrial equipment, or related sectors. Hunter Mentality - Target-driven, self-motivated, and energised by new business development. Autonomy - Confident managing your own diary, pipeline, and territory with minimal supervision. Relationship Builder - Strong communicator who can maintain productive internal and external partnerships. Flexibility - Willing to travel extensively throughout the UK, with occasional international trips for training. Benefits 25 days holiday + public holidays Pension scheme Cycle-to-work scheme Company car (estate) - fully expensed Worldwide travel insurance for business trips Generous, experience-based basic salary Attractive variable bonus scheme
Apr 03, 2026
Full time
Business Development Manager - East Anglia Annual Salary: Competitive, experience-based Location: Home and Field based, East of England Job Type: Full-time An established market leader in sustainable packaging solutions is seeking a Business Development Manager to oversee and grow their presence across the East of England. With over 100 years of industry expertise and a strong international footprint, this organisation provides high-performance packaging systems and integrated machinery used extensively across distribution, e-commerce, manufacturing, and logistics. This is a field-based, autonomous role ideal for a technically minded, commercially driven individual who thrives on winning new business while nurturing long-term distributor and end-user relationships. Day-to-day of the role: Business Development Proactively expand the customer base across the region. Engage with both distributors and direct clients to identify new revenue opportunities. Explore untapped sectors where paper-based packaging systems can deliver value. Account Management Maintain and develop relationships with existing distributors. Ensure smooth communication between UK operations and regional clients. Support clients with product installations and after-sales coordination. Product Presentation & Technical Demonstration Present and explain the benefits of paper-based packaging solutions and integrated machinery. Match customer requirements to the correct combination of products and systems. Confidently articulate technical features and performance advantages. Territory & Travel Work predominantly from a home office, with regular travel across the East of England. Collaborate closely with UK logistics operations. Attend periodic training and product updates at the company's European headquarters. Collaboration & Reporting Liaise with international engineering and sales teams to ensure customer requirements are met. Report directly to senior leadership, working closely with regional and European management teams. Required Skills & Qualifications Technical Aptitude - Comfortable explaining technical concepts, ideally with experience in packaging machinery, industrial equipment, or related sectors. Hunter Mentality - Target-driven, self-motivated, and energised by new business development. Autonomy - Confident managing your own diary, pipeline, and territory with minimal supervision. Relationship Builder - Strong communicator who can maintain productive internal and external partnerships. Flexibility - Willing to travel extensively throughout the UK, with occasional international trips for training. Benefits 25 days holiday + public holidays Pension scheme Cycle-to-work scheme Company car (estate) - fully expensed Worldwide travel insurance for business trips Generous, experience-based basic salary Attractive variable bonus scheme
Business Development Manager - East Anglia Annual Salary: Competitive, experience-based Location: Home and Field based, East of England Job Type: Full-time An established market leader in sustainable packaging solutions is seeking a Business Development Manager to oversee and grow their presence across the East of England. With over 100 years of industry expertise and a strong international footprint, this organisation provides high-performance packaging systems and integrated machinery used extensively across distribution, e-commerce, manufacturing, and logistics. This is a field-based, autonomous role ideal for a technically minded, commercially driven individual who thrives on winning new business while nurturing long-term distributor and end-user relationships. Day-to-day of the role: Business Development Proactively expand the customer base across the region. Engage with both distributors and direct clients to identify new revenue opportunities. Explore untapped sectors where paper-based packaging systems can deliver value. Account Management Maintain and develop relationships with existing distributors. Ensure smooth communication between UK operations and regional clients. Support clients with product installations and after-sales coordination. Product Presentation & Technical Demonstration Present and explain the benefits of paper-based packaging solutions and integrated machinery. Match customer requirements to the correct combination of products and systems. Confidently articulate technical features and performance advantages. Territory & Travel Work predominantly from a home office, with regular travel across the East of England. Collaborate closely with UK logistics operations. Attend periodic training and product updates at the company's European headquarters. Collaboration & Reporting Liaise with international engineering and sales teams to ensure customer requirements are met. Report directly to senior leadership, working closely with regional and European management teams. Required Skills & Qualifications Technical Aptitude - Comfortable explaining technical concepts, ideally with experience in packaging machinery, industrial equipment, or related sectors. Hunter Mentality - Target-driven, self-motivated, and energised by new business development. Autonomy - Confident managing your own diary, pipeline, and territory with minimal supervision. Relationship Builder - Strong communicator who can maintain productive internal and external partnerships. Flexibility - Willing to travel extensively throughout the UK, with occasional international trips for training. Benefits 25 days holiday + public holidays Pension scheme Cycle-to-work scheme Company car (estate) - fully expensed Worldwide travel insurance for business trips Generous, experience-based basic salary Attractive variable bonus scheme
Apr 03, 2026
Full time
Business Development Manager - East Anglia Annual Salary: Competitive, experience-based Location: Home and Field based, East of England Job Type: Full-time An established market leader in sustainable packaging solutions is seeking a Business Development Manager to oversee and grow their presence across the East of England. With over 100 years of industry expertise and a strong international footprint, this organisation provides high-performance packaging systems and integrated machinery used extensively across distribution, e-commerce, manufacturing, and logistics. This is a field-based, autonomous role ideal for a technically minded, commercially driven individual who thrives on winning new business while nurturing long-term distributor and end-user relationships. Day-to-day of the role: Business Development Proactively expand the customer base across the region. Engage with both distributors and direct clients to identify new revenue opportunities. Explore untapped sectors where paper-based packaging systems can deliver value. Account Management Maintain and develop relationships with existing distributors. Ensure smooth communication between UK operations and regional clients. Support clients with product installations and after-sales coordination. Product Presentation & Technical Demonstration Present and explain the benefits of paper-based packaging solutions and integrated machinery. Match customer requirements to the correct combination of products and systems. Confidently articulate technical features and performance advantages. Territory & Travel Work predominantly from a home office, with regular travel across the East of England. Collaborate closely with UK logistics operations. Attend periodic training and product updates at the company's European headquarters. Collaboration & Reporting Liaise with international engineering and sales teams to ensure customer requirements are met. Report directly to senior leadership, working closely with regional and European management teams. Required Skills & Qualifications Technical Aptitude - Comfortable explaining technical concepts, ideally with experience in packaging machinery, industrial equipment, or related sectors. Hunter Mentality - Target-driven, self-motivated, and energised by new business development. Autonomy - Confident managing your own diary, pipeline, and territory with minimal supervision. Relationship Builder - Strong communicator who can maintain productive internal and external partnerships. Flexibility - Willing to travel extensively throughout the UK, with occasional international trips for training. Benefits 25 days holiday + public holidays Pension scheme Cycle-to-work scheme Company car (estate) - fully expensed Worldwide travel insurance for business trips Generous, experience-based basic salary Attractive variable bonus scheme
Get Staffed Online Recruitment Limited
Sheffield, Yorkshire
Sales and Operations Manager Cyber Security MSP Location: Sheffield (Office-Based) Reports To: Co-Directors £55,000 £65,000 per annum base salary £75,000 £85,000 OTE Join Our Client Driving Growth in the Cyber Era! Our client is on a mission to redefine what businesses expect from their Managed IT and Cyber Security provider. Based in Sheffield, they deliver Connectivity, Cloud, Voice, and Cyber Security solutions across the UK, helping organisations work smarter and safer in the digital-first world. They are entering their next phase of growth and are looking for a driven, commercially minded Sales and Operations Manager to join their leadership team. This is a hands-on, office-based role for someone who can take true ownership, driving new business performance while ensuring operational excellence from sale through to delivery and invoice. If you re a natural leader who loves turning strategy into measurable results, our client would love to meet you. About the Role As our client s Sales and Operations Manager, you ll sit at the crossroads of commercial performance and operational delivery. You ll work closely with their Co-Directors to execute their sales growth plans, lead their Account and New Business teams, and ensure that every deal successfully transitions into efficient, profitable delivery. Your impact will be felt across the business improving processes, boosting client satisfaction, and shaping how our client scales its Cyber Security and MSP services for the future. What You ll Be Doing Drive Sales Growth: Take ownership of our client s commercial targets, with a focus on Cyber Security and MSP service growth. Lead and motivate the Sales and Account management teams to exceed revenue goals. Ensure pipeline visibility and forecasting accuracy through structured reviews and reporting. Work with marketing and leadership to execute go-to-market strategies that convert leads into long-term customers. Identify new opportunities for cross-selling, upselling, and margin improvement. Actively support negotiation and deal structuring to ensure profitable outcomes. Deliver Operational Excellence: Own the full order lifecycle from sales handover to delivery and invoicing. Monitor and manage WIP performance to keep deals moving and revenue flowing. Coordinate between sales, project delivery, and support to maintain service standards and operational flow. Continuously improve processes to remove friction, improve accuracy, and fast-track delivery timelines. Track KPIs and implement dashboards that show real-time performance across all departments. Lead and Inspire: Work directly with our client s Co-Directors to deliver strategic growth goals. Build a culture of accountability, teamwork, and continuous improvement in the Sheffield office. Coach and develop staff to push performance and confidence across commercial and operational teams. Represent them with clients and partners showcasing their commitment to quality, security, and innovation. What They re Looking For: 5+ years experience in a sales, service delivery, or operational management role within an MSP or IT services business. Proven record of driving revenue growth and improving delivery performance. Deep understanding of MSP operational processes (from quote to cash). Confident leadership style with the ability to coach, motivate, and develop high-performing teams. Commercially sharp and data-driven, comfortable managing forecasts, margins, and pipelines. Experience within Cyber Security services or managed protection solutions is preferred. Why Join Our Client: Competitive salary with performance-based bonus. Office-based with a strong team culture in Sheffield. Opportunity to play a key role in a growing, Cyber-focused MSP. Close collaboration with the company s Co-Directors and senior leadership team. A supportive environment that rewards initiative, ownership, and results. If you're ready to take your sales career to the next level in an environment that values initiative, creativity, and results, our client wants to hear from you. Ready to join their success story? Apply now and help shape their future growth.
Apr 02, 2026
Full time
Sales and Operations Manager Cyber Security MSP Location: Sheffield (Office-Based) Reports To: Co-Directors £55,000 £65,000 per annum base salary £75,000 £85,000 OTE Join Our Client Driving Growth in the Cyber Era! Our client is on a mission to redefine what businesses expect from their Managed IT and Cyber Security provider. Based in Sheffield, they deliver Connectivity, Cloud, Voice, and Cyber Security solutions across the UK, helping organisations work smarter and safer in the digital-first world. They are entering their next phase of growth and are looking for a driven, commercially minded Sales and Operations Manager to join their leadership team. This is a hands-on, office-based role for someone who can take true ownership, driving new business performance while ensuring operational excellence from sale through to delivery and invoice. If you re a natural leader who loves turning strategy into measurable results, our client would love to meet you. About the Role As our client s Sales and Operations Manager, you ll sit at the crossroads of commercial performance and operational delivery. You ll work closely with their Co-Directors to execute their sales growth plans, lead their Account and New Business teams, and ensure that every deal successfully transitions into efficient, profitable delivery. Your impact will be felt across the business improving processes, boosting client satisfaction, and shaping how our client scales its Cyber Security and MSP services for the future. What You ll Be Doing Drive Sales Growth: Take ownership of our client s commercial targets, with a focus on Cyber Security and MSP service growth. Lead and motivate the Sales and Account management teams to exceed revenue goals. Ensure pipeline visibility and forecasting accuracy through structured reviews and reporting. Work with marketing and leadership to execute go-to-market strategies that convert leads into long-term customers. Identify new opportunities for cross-selling, upselling, and margin improvement. Actively support negotiation and deal structuring to ensure profitable outcomes. Deliver Operational Excellence: Own the full order lifecycle from sales handover to delivery and invoicing. Monitor and manage WIP performance to keep deals moving and revenue flowing. Coordinate between sales, project delivery, and support to maintain service standards and operational flow. Continuously improve processes to remove friction, improve accuracy, and fast-track delivery timelines. Track KPIs and implement dashboards that show real-time performance across all departments. Lead and Inspire: Work directly with our client s Co-Directors to deliver strategic growth goals. Build a culture of accountability, teamwork, and continuous improvement in the Sheffield office. Coach and develop staff to push performance and confidence across commercial and operational teams. Represent them with clients and partners showcasing their commitment to quality, security, and innovation. What They re Looking For: 5+ years experience in a sales, service delivery, or operational management role within an MSP or IT services business. Proven record of driving revenue growth and improving delivery performance. Deep understanding of MSP operational processes (from quote to cash). Confident leadership style with the ability to coach, motivate, and develop high-performing teams. Commercially sharp and data-driven, comfortable managing forecasts, margins, and pipelines. Experience within Cyber Security services or managed protection solutions is preferred. Why Join Our Client: Competitive salary with performance-based bonus. Office-based with a strong team culture in Sheffield. Opportunity to play a key role in a growing, Cyber-focused MSP. Close collaboration with the company s Co-Directors and senior leadership team. A supportive environment that rewards initiative, ownership, and results. If you're ready to take your sales career to the next level in an environment that values initiative, creativity, and results, our client wants to hear from you. Ready to join their success story? Apply now and help shape their future growth.
Office Manager About the Company Our client is an established and award-winning consultancy company offering bespoke design and management consulting services to a small portfolio of longstanding private sector clients. Their success has been based on building long-term partnerships with their clients, and they work hard to understand them to ensure that their services dovetail with their needs often working as an extension to their internal teams. This has resulted in them securing long term commissions, many of which are of regional and national significance in their field. Our client s practice offers a full range of landscape architectural, ecological and strategic management services across the UK and Ireland. They lead design teams and contribute landscape and environmental services inputs to teams led by others, working on large scale projects. Known for delivering expert service and attention to detail, they respond on every project with bespoke support. Their clients benefit from Director-led services, with hands-on Director involvement at every stage in all their projects, assuring design excellence and the highest quality outputs, delivered within budget and on time. About the Role Our client is experiencing considerable growth, and this is a new role, responding to an expanded organisation and growing workload for the Directors and key clients. The Office and Operations Manager will play a key role in their team. Reporting to the Managing Director, you will work closely together across a range of commissioned projects, leading the administrative and office team. Your role will be central to activity and output across the business, and you ll operate in a prominent client-facing position, co-ordinating a wide range of projects, as well as supporting the day-to-day running and administration of a very busy office. You ll provide efficient and dynamic support to the Managing Director, working hand-in-glove to respond to business needs, including co-ordinating aspects of business finance working with their accounts team, sub-contractor management, programme management and workload co-ordination for technical specialists within their team. You will take responsibility for ensuring the smooth operation of the business, with calm and collected leadership and bringing a positive, supportive approach to enable and empower team members. You ll get involved in key projects across the UK and Ireland, travelling to support client needs when needed and take the lead on key projects, such as event planning or supporting new team projects. About You This is a wonderful opportunity for someone who is highly organised, likes a very varied and dynamic workload and can calmly and supportively empower others to be their very best. You ll be skilled in motivating and organising others, be highly detail oriented and keen to secure a role that is challenging whilst providing considerable autonomy. The role is hands-on, is extremely varied and will suit someone who enjoys working in a fast-paced environment and is confident with a range of current technologies. You will take great pride in delivering high quality work and working with others to enable them to achieve the very best too. You ll possess excellent communications skills and possess the ability to remain calm and reliable under pressure even when juggling a variety of competing demands. They are a small team, and they all work across different project areas to support each other when needed. You ll be keen to work in this way, and enjoy working as part of a flexible, mutually supportive team. Essential Criteria Skills and Experience: Exceptional organisational skills and ability to anticipate needs, prioritise and plan work effectively. Technologically competent highly proficient in all aspects of the Microsoft Office Suite, ideally skilled with Salesforce and Adobe Creative Suite experience. You ll have the aptitude to develop your skills on new packages too, as needed. Budget management and cost-conscious working, relating to office-wide cost control and business planning. Skilled in research and technical appraisal you ll bring experience of co-ordinating technical and multidisciplinary meetings and preparing briefing papers. Demonstrable track record of successful office and administrative operations management, development and leadership of office systems, procurement and all aspects of administration. An effective communicator able to communicate messages clearly to a range of audiences at all levels, both verbally and in writing. Able to maintain a high degree of confidentiality at all times. An effective, calm, positive and reliable team player. Able to work confidently with senior leaders and influencers. Takes responsibility and ownership for projects, thinking about and acting on what is needed ahead of time. Adaptable and flexible able to respond proactively to the changing needs of a busy team with a diverse workload.
Apr 02, 2026
Full time
Office Manager About the Company Our client is an established and award-winning consultancy company offering bespoke design and management consulting services to a small portfolio of longstanding private sector clients. Their success has been based on building long-term partnerships with their clients, and they work hard to understand them to ensure that their services dovetail with their needs often working as an extension to their internal teams. This has resulted in them securing long term commissions, many of which are of regional and national significance in their field. Our client s practice offers a full range of landscape architectural, ecological and strategic management services across the UK and Ireland. They lead design teams and contribute landscape and environmental services inputs to teams led by others, working on large scale projects. Known for delivering expert service and attention to detail, they respond on every project with bespoke support. Their clients benefit from Director-led services, with hands-on Director involvement at every stage in all their projects, assuring design excellence and the highest quality outputs, delivered within budget and on time. About the Role Our client is experiencing considerable growth, and this is a new role, responding to an expanded organisation and growing workload for the Directors and key clients. The Office and Operations Manager will play a key role in their team. Reporting to the Managing Director, you will work closely together across a range of commissioned projects, leading the administrative and office team. Your role will be central to activity and output across the business, and you ll operate in a prominent client-facing position, co-ordinating a wide range of projects, as well as supporting the day-to-day running and administration of a very busy office. You ll provide efficient and dynamic support to the Managing Director, working hand-in-glove to respond to business needs, including co-ordinating aspects of business finance working with their accounts team, sub-contractor management, programme management and workload co-ordination for technical specialists within their team. You will take responsibility for ensuring the smooth operation of the business, with calm and collected leadership and bringing a positive, supportive approach to enable and empower team members. You ll get involved in key projects across the UK and Ireland, travelling to support client needs when needed and take the lead on key projects, such as event planning or supporting new team projects. About You This is a wonderful opportunity for someone who is highly organised, likes a very varied and dynamic workload and can calmly and supportively empower others to be their very best. You ll be skilled in motivating and organising others, be highly detail oriented and keen to secure a role that is challenging whilst providing considerable autonomy. The role is hands-on, is extremely varied and will suit someone who enjoys working in a fast-paced environment and is confident with a range of current technologies. You will take great pride in delivering high quality work and working with others to enable them to achieve the very best too. You ll possess excellent communications skills and possess the ability to remain calm and reliable under pressure even when juggling a variety of competing demands. They are a small team, and they all work across different project areas to support each other when needed. You ll be keen to work in this way, and enjoy working as part of a flexible, mutually supportive team. Essential Criteria Skills and Experience: Exceptional organisational skills and ability to anticipate needs, prioritise and plan work effectively. Technologically competent highly proficient in all aspects of the Microsoft Office Suite, ideally skilled with Salesforce and Adobe Creative Suite experience. You ll have the aptitude to develop your skills on new packages too, as needed. Budget management and cost-conscious working, relating to office-wide cost control and business planning. Skilled in research and technical appraisal you ll bring experience of co-ordinating technical and multidisciplinary meetings and preparing briefing papers. Demonstrable track record of successful office and administrative operations management, development and leadership of office systems, procurement and all aspects of administration. An effective communicator able to communicate messages clearly to a range of audiences at all levels, both verbally and in writing. Able to maintain a high degree of confidentiality at all times. An effective, calm, positive and reliable team player. Able to work confidently with senior leaders and influencers. Takes responsibility and ownership for projects, thinking about and acting on what is needed ahead of time. Adaptable and flexible able to respond proactively to the changing needs of a busy team with a diverse workload.
