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tenancy sustainment officer
Oscar Underhill Recruitment Solutions Ltd
Domestic Abuse Support Worker - Homebased
Oscar Underhill Recruitment Solutions Ltd Meole Brace, Shropshire
Female Domestic Abuse Support worker Housing provider in Supported Living Shrewsbury, Shropshire WFH available £17.65 Umbrella Temp opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The job role is that of a Female Domestic Abuse Support worker. This is a Temp vacancy for initially two to three months with the view to an extension. Based in Shrewsbury, with potential for home-based work for the right candidate; equipment must be collected and returned at assignment end. Full Time 35 hours per week. Pay Rate for this role is £13.70 PAYE or £17.65 Umbrella Monday - Friday alternate hours of 8am-4pm and 10am - 18:00 pm A current Enhanced DBS covering child and adult workforce will be required for this job role. Full UK Drivers license and access to own vehicle is desirable. The Responsibilities: As a Domestic Abuse Support Worker you will be required to establish and maintain support for those experiencing or who have experienced domestic violence and abuse and who are over the age of 16. Part of your job role will be to maintain an effective support service with the aim of enabling the survivor to develop the skills and resources necessary to move on from the abuse and maintain independence and self reliance. An important part of your role will be to support transition and resettlement from temporary accommodation into safe and independent living via housing association properties or private rent with support of rent deposit schemes. In your role as a Domestic Abuse Support Worker, you will need to undertake risk assessments and risk management, including the development of safety plans and referral of appropriate cases to MARAC. You will support clients with life skills and empower them to build successful relationships within their community as they develop skills to better manage their health and well-being and increase levels of independence as they grow in confidence and manage their tenancies. Furthermore, you will be signposting clients to relevant sources of information, support, guidance and advice and facilitating peer support where appropriate. Domestic Violence Support Worker Outreach Support Worker Community Support Officer Domestic Abuse Support worker IDVA CAADA DASH Mental Health MARAC Housing Support Worker Tenancy Sustainment Officer Tenancy Support Officer Supported Living Supported Housing Shrewsbury Shropshire Independent Living Permanent Full Time Part Time Temporary Community Support Charity Housing Association Local Authority Housing jobs Housing vacancies
Mar 02, 2026
Seasonal
Female Domestic Abuse Support worker Housing provider in Supported Living Shrewsbury, Shropshire WFH available £17.65 Umbrella Temp opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The job role is that of a Female Domestic Abuse Support worker. This is a Temp vacancy for initially two to three months with the view to an extension. Based in Shrewsbury, with potential for home-based work for the right candidate; equipment must be collected and returned at assignment end. Full Time 35 hours per week. Pay Rate for this role is £13.70 PAYE or £17.65 Umbrella Monday - Friday alternate hours of 8am-4pm and 10am - 18:00 pm A current Enhanced DBS covering child and adult workforce will be required for this job role. Full UK Drivers license and access to own vehicle is desirable. The Responsibilities: As a Domestic Abuse Support Worker you will be required to establish and maintain support for those experiencing or who have experienced domestic violence and abuse and who are over the age of 16. Part of your job role will be to maintain an effective support service with the aim of enabling the survivor to develop the skills and resources necessary to move on from the abuse and maintain independence and self reliance. An important part of your role will be to support transition and resettlement from temporary accommodation into safe and independent living via housing association properties or private rent with support of rent deposit schemes. In your role as a Domestic Abuse Support Worker, you will need to undertake risk assessments and risk management, including the development of safety plans and referral of appropriate cases to MARAC. You will support clients with life skills and empower them to build successful relationships within their community as they develop skills to better manage their health and well-being and increase levels of independence as they grow in confidence and manage their tenancies. Furthermore, you will be signposting clients to relevant sources of information, support, guidance and advice and facilitating peer support where appropriate. Domestic Violence Support Worker Outreach Support Worker Community Support Officer Domestic Abuse Support worker IDVA CAADA DASH Mental Health MARAC Housing Support Worker Tenancy Sustainment Officer Tenancy Support Officer Supported Living Supported Housing Shrewsbury Shropshire Independent Living Permanent Full Time Part Time Temporary Community Support Charity Housing Association Local Authority Housing jobs Housing vacancies
Tenancy Sustainment Officer
Adullam Homes Manchester, Lancashire
Could you be our missing piece? Adullam has opportunities available to join our Team in Bury. About the role -Tenancy Sustainment Officer The main purpose of this role is to provide housing management related support people with multiple and complex needs as part of a service for those who have lost their home or been rough sleeping. You will be responsible for assessing people for the scheme against criteria. Once moved in you will ensure the standard of their home by completing safety tasks and home inspections and assisting service users to develop the skills needed to manage a home via budgeting and financial inclusion work. The role works on a rota to contribute to the staffing of a 24-hours-a-day service. The role is full time of 37.5 hours per week. The shift pattern is 7.5 hours a day between the hours of 8am and 8pm weekdays, with an occasional weekend shift either Saturday or Sunday every 3 weeks. to deliver activities and some elements of the service outside of normal working hours. You will be expected to work within the organisations charitable aims and objectives and contribute to the maintenance and development of the Associations values, culture, and ethos. About you? We are looking for a Tenancy Sustainability Officer with: An awareness of issues relating to vulnerable individuals and those that have faced multiple disadvantages. Experience of overcoming barriers to housing faced by those who may be excluded from the housing register. An organised person who can multitask A tasks completer / finisher with an evidenced ability to follow policy and processes. Practical skills to support service users in activities of daily living required for independence. Skills in recording and reporting tenancy notes via an online Customer Relationship Management system; both online and via a mobile device such as a tablet. Skills and experience in managing rent accounts and following arears processes. Experience of health and safety and a track record of maintaining standards of premises Experience of working within safeguarding policies and procedures and of identifying, monitoring, and reporting safeguarding concerns. An ability to demonstrate our values and behaviours and work within our Christian ethos. Although lived experience is not essential, it is welcomed as part of our workforce. Adullam understands that lived experienced means people have valuable, direct knowledge of how it feels to be in receipt of support services, and what needs to change for the better. Our offer to you We are a friendly, people-focused organisation making sure to prioritise and take care of the overall wellbeing of our staff, whilst helping them strive for excellence and reach their full potential. There is training available to help you progress in your chosen career and friendly but focused management that will help oversee your growth. This role is salaried at £25,389.00 dependent on experience and skill set evidenced at interview. In addition to your salary, we also have a list of generous benefits and initiatives that will help support you and your family, both in and outside the workplace. 25 days annual leave increasing to 30 days with service, plus Bank Holidays Two extra days leave for no unplanned absences each calendar year. Westfield Health Plan Westfield Rewards?/ Discounts Pension Plan Death in Service benefit Multidimensional wellbeing programmes and family friendly policies for staff About us? Adullam Homes Housing Association Ltd is a Community Benefit Society, an Association created to support vulnerable individuals and households. Adullam provides quality accommodation and support as an organisation motivated and informed by our Christian ethos. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.? We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships. JBRP1_UKTJ
Mar 02, 2026
Full time
Could you be our missing piece? Adullam has opportunities available to join our Team in Bury. About the role -Tenancy Sustainment Officer The main purpose of this role is to provide housing management related support people with multiple and complex needs as part of a service for those who have lost their home or been rough sleeping. You will be responsible for assessing people for the scheme against criteria. Once moved in you will ensure the standard of their home by completing safety tasks and home inspections and assisting service users to develop the skills needed to manage a home via budgeting and financial inclusion work. The role works on a rota to contribute to the staffing of a 24-hours-a-day service. The role is full time of 37.5 hours per week. The shift pattern is 7.5 hours a day between the hours of 8am and 8pm weekdays, with an occasional weekend shift either Saturday or Sunday every 3 weeks. to deliver activities and some elements of the service outside of normal working hours. You will be expected to work within the organisations charitable aims and objectives and contribute to the maintenance and development of the Associations values, culture, and ethos. About you? We are looking for a Tenancy Sustainability Officer with: An awareness of issues relating to vulnerable individuals and those that have faced multiple disadvantages. Experience of overcoming barriers to housing faced by those who may be excluded from the housing register. An organised person who can multitask A tasks completer / finisher with an evidenced ability to follow policy and processes. Practical skills to support service users in activities of daily living required for independence. Skills in recording and reporting tenancy notes via an online Customer Relationship Management system; both online and via a mobile device such as a tablet. Skills and experience in managing rent accounts and following arears processes. Experience of health and safety and a track record of maintaining standards of premises Experience of working within safeguarding policies and procedures and of identifying, monitoring, and reporting safeguarding concerns. An ability to demonstrate our values and behaviours and work within our Christian ethos. Although lived experience is not essential, it is welcomed as part of our workforce. Adullam understands that lived experienced means people have valuable, direct knowledge of how it feels to be in receipt of support services, and what needs to change for the better. Our offer to you We are a friendly, people-focused organisation making sure to prioritise and take care of the overall wellbeing of our staff, whilst helping them strive for excellence and reach their full potential. There is training available to help you progress in your chosen career and friendly but focused management that will help oversee your growth. This role is salaried at £25,389.00 dependent on experience and skill set evidenced at interview. In addition to your salary, we also have a list of generous benefits and initiatives that will help support you and your family, both in and outside the workplace. 25 days annual leave increasing to 30 days with service, plus Bank Holidays Two extra days leave for no unplanned absences each calendar year. Westfield Health Plan Westfield Rewards?/ Discounts Pension Plan Death in Service benefit Multidimensional wellbeing programmes and family friendly policies for staff About us? Adullam Homes Housing Association Ltd is a Community Benefit Society, an Association created to support vulnerable individuals and households. Adullam provides quality accommodation and support as an organisation motivated and informed by our Christian ethos. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.? We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships. JBRP1_UKTJ
Vivid Resourcing Ltd
Housing Officer
Vivid Resourcing Ltd
Job Title: Housing Officer (Temporary Contract) Location: Nottinghamshire Contract: 6 Months Hours: Full-Time (37 hours per week) Start Date: ASAP Overview: We are seeking an experienced and proactive Housing Officer to join a busy housing management team on a temporary 6-month contract. This role offers an excellent opportunity to support residents, maintain tenancy standards, and contribute to the effective management of a diverse housing portfolio. Key Responsibilities: Manage a designated patch of residential properties Act as the main point of contact for tenants, providing advice and support on tenancy matters Carry out tenancy sign-ups, reviews, and end-of-tenancy processes Investigate and respond to anti-social behaviour, tenancy breaches, and complaints Liaise with internal teams and external agencies to support tenancy sustainment Conduct property inspections and ensure compliance with housing policies Maintain accurate records and update housing management systems Requirements: Previous experience in a Housing Officer or similar housing management role Strong knowledge of tenancy management and housing legislation Excellent communication, negotiation, and problem-solving skills Ability to manage a varied caseload independently Good IT skills and experience using housing systems Full UK driving licence and access to a vehicle (preferred) What We Offer: Competitive hourly rate / salary (dependent on experience) Supportive and professional working environment Opportunity to gain valuable experience within an established housing team Potential for contract extension depending on business needs How to Apply: To express your interest, please submit your CV along with a brief summary of your relevant experience. Shortlisted candidates will be contacted with further details.
Mar 02, 2026
Contractor
Job Title: Housing Officer (Temporary Contract) Location: Nottinghamshire Contract: 6 Months Hours: Full-Time (37 hours per week) Start Date: ASAP Overview: We are seeking an experienced and proactive Housing Officer to join a busy housing management team on a temporary 6-month contract. This role offers an excellent opportunity to support residents, maintain tenancy standards, and contribute to the effective management of a diverse housing portfolio. Key Responsibilities: Manage a designated patch of residential properties Act as the main point of contact for tenants, providing advice and support on tenancy matters Carry out tenancy sign-ups, reviews, and end-of-tenancy processes Investigate and respond to anti-social behaviour, tenancy breaches, and complaints Liaise with internal teams and external agencies to support tenancy sustainment Conduct property inspections and ensure compliance with housing policies Maintain accurate records and update housing management systems Requirements: Previous experience in a Housing Officer or similar housing management role Strong knowledge of tenancy management and housing legislation Excellent communication, negotiation, and problem-solving skills Ability to manage a varied caseload independently Good IT skills and experience using housing systems Full UK driving licence and access to a vehicle (preferred) What We Offer: Competitive hourly rate / salary (dependent on experience) Supportive and professional working environment Opportunity to gain valuable experience within an established housing team Potential for contract extension depending on business needs How to Apply: To express your interest, please submit your CV along with a brief summary of your relevant experience. Shortlisted candidates will be contacted with further details.
emh group
Tenancy Sustainment Worker
emh group Ilkeston, Derbyshire
Tenancy Sustainment Officer (Specialist Housing) Location: Based at Longfield House, Ilkeston. This role will require travel across the Erewash District, Derbyshire. Hours: 35 hours per week, Monday to Friday, 9:00am - 5:00pm (with one-hour lunch break) Salary: £24,050 - £26,722 per annum (RFJ 4) The role We have a fantastic opportunity to join our Tenancy Sustainment Team delivering Tenancy Sustainmen click apply for full job details
Mar 01, 2026
Full time
Tenancy Sustainment Officer (Specialist Housing) Location: Based at Longfield House, Ilkeston. This role will require travel across the Erewash District, Derbyshire. Hours: 35 hours per week, Monday to Friday, 9:00am - 5:00pm (with one-hour lunch break) Salary: £24,050 - £26,722 per annum (RFJ 4) The role We have a fantastic opportunity to join our Tenancy Sustainment Team delivering Tenancy Sustainmen click apply for full job details
Tenancy Sustainment Officer
Adullam Homes
Could you be our missing piece? Adullam has opportunities available to join our Team in Bury . About the role - Tenancy Sustainment Officer The main purpose of this role is to provide housing management related support people with multiple and complex needs as part of a service for those who have lost their home or been rough sleeping click apply for full job details
Mar 01, 2026
Full time
Could you be our missing piece? Adullam has opportunities available to join our Team in Bury . About the role - Tenancy Sustainment Officer The main purpose of this role is to provide housing management related support people with multiple and complex needs as part of a service for those who have lost their home or been rough sleeping click apply for full job details
Tenancy Sustainment Officer
Career Choices Dewis Gyrfa Ltd Manchester, Lancashire
Location: Pay: £25,389 per year, Competitive Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 27/03/2026 About this job Could you be our missing piece? Adullam has opportunities available to join our Team in Bury . About the role Tenancy Sustainment Officer The main purpose of this role is to provide housing management related support people with multiple and complex needs as part of a service for those who have lost their home or been rough sleeping. You will be responsible for assessing people for the scheme against criteria. Once moved in you will ensure the standard of their home by completing safety tasks and home inspections and assisting service users to develop the skills needed to manage a home via budgeting and financial inclusion work. The role works on a rota to contribute to the staffing of a 24-hours-a-day service. The role is full time of 37.5 hours per week. The shift pattern is 7.5 hours a day between the hours of 8am and 8pm weekdays, with an occasional weekend shift either Saturday or Sunday every 3 weeks. to deliver activities and some elements of the service outside of "normal working hours". You will be expected to work within the organisation's charitable aims and objectives and contribute to the maintenance and development of the Association's values, culture, and ethos. About you We are looking for a Tenancy Sustainability Officer with: An awareness of issues relating to vulnerable individuals and those that have faced multiple disadvantages. Experience of overcoming barriers to housing faced by those who may be excluded from the housing register. An organised person who can multitask A tasks completer / finisher with an evidenced ability to follow policy and processes. Practical skills to support service users in activities of daily living required for independence. Skills in recording and reporting tenancy notes via an online Customer Relationship Management system; both online and via a mobile device such as a tablet. Skills and experience in managing rent accounts and following arears processes. Experience of health and safety and a track record of maintaining standards of premises Experience of working within safeguarding policies and procedures and of identifying, monitoring, and reporting safeguarding concerns. An ability to demonstrate our values and behaviours and work within our Christian ethos. Although lived experience is not essential, it is welcomed as part of our workforce. Adullam understands that lived experienced means people have valuable, direct knowledge of how it feels to be in receipt of support services, and what needs to change for the better. Our offer to you We are a friendly, people-focused organisation making sure to prioritise and take care of the overall wellbeing of our staff, whilst helping them strive for excellence and reach their full potential. There is training available to help you progress in your chosen career and friendly but focused management that will help oversee your growth. This role is salaried at £25,389.00 dependent on experience and skill set evidenced at interview. In addition to your salary, we also have a list of generous benefits and initiatives that will help support you and your family, both in and outside the workplace. 25 days annual leave increasing to 30 days with service, plus Bank Holidays Two extra days leave for no unplanned absences each calendar year. Westfield Health Plan Westfield Rewards / Discounts Pension Plan Death in Service benefit Multidimensional wellbeing programmes and family friendly policies for staff About us Adullam Homes Housing Association Ltd is a Community Benefit Society, an Association created to support vulnerable individuals and households. Adullam provides quality accommodation and support as an organisation motivated and informed by our Christian ethos. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential. We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Feb 28, 2026
Full time
Location: Pay: £25,389 per year, Competitive Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 27/03/2026 About this job Could you be our missing piece? Adullam has opportunities available to join our Team in Bury . About the role Tenancy Sustainment Officer The main purpose of this role is to provide housing management related support people with multiple and complex needs as part of a service for those who have lost their home or been rough sleeping. You will be responsible for assessing people for the scheme against criteria. Once moved in you will ensure the standard of their home by completing safety tasks and home inspections and assisting service users to develop the skills needed to manage a home via budgeting and financial inclusion work. The role works on a rota to contribute to the staffing of a 24-hours-a-day service. The role is full time of 37.5 hours per week. The shift pattern is 7.5 hours a day between the hours of 8am and 8pm weekdays, with an occasional weekend shift either Saturday or Sunday every 3 weeks. to deliver activities and some elements of the service outside of "normal working hours". You will be expected to work within the organisation's charitable aims and objectives and contribute to the maintenance and development of the Association's values, culture, and ethos. About you We are looking for a Tenancy Sustainability Officer with: An awareness of issues relating to vulnerable individuals and those that have faced multiple disadvantages. Experience of overcoming barriers to housing faced by those who may be excluded from the housing register. An organised person who can multitask A tasks completer / finisher with an evidenced ability to follow policy and processes. Practical skills to support service users in activities of daily living required for independence. Skills in recording and reporting tenancy notes via an online Customer Relationship Management system; both online and via a mobile device such as a tablet. Skills and experience in managing rent accounts and following arears processes. Experience of health and safety and a track record of maintaining standards of premises Experience of working within safeguarding policies and procedures and of identifying, monitoring, and reporting safeguarding concerns. An ability to demonstrate our values and behaviours and work within our Christian ethos. Although lived experience is not essential, it is welcomed as part of our workforce. Adullam understands that lived experienced means people have valuable, direct knowledge of how it feels to be in receipt of support services, and what needs to change for the better. Our offer to you We are a friendly, people-focused organisation making sure to prioritise and take care of the overall wellbeing of our staff, whilst helping them strive for excellence and reach their full potential. There is training available to help you progress in your chosen career and friendly but focused management that will help oversee your growth. This role is salaried at £25,389.00 dependent on experience and skill set evidenced at interview. In addition to your salary, we also have a list of generous benefits and initiatives that will help support you and your family, both in and outside the workplace. 25 days annual leave increasing to 30 days with service, plus Bank Holidays Two extra days leave for no unplanned absences each calendar year. Westfield Health Plan Westfield Rewards / Discounts Pension Plan Death in Service benefit Multidimensional wellbeing programmes and family friendly policies for staff About us Adullam Homes Housing Association Ltd is a Community Benefit Society, an Association created to support vulnerable individuals and households. Adullam provides quality accommodation and support as an organisation motivated and informed by our Christian ethos. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential. We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Service Care Solutions
Neighbourhood Officer
Service Care Solutions
Neighbourhood Officer Islington, London Temp-Perm Full Time An excellent opportunity has arisen for an experienced Neighbourhood Officer to join a respected Housing Association in Islington, delivering high-quality neighbourhood and tenancy management services to residents across a diverse London community. THE ROLE As a Neighbourhood Officer, you will be responsible for delivering a proactive, resident-focused housing management service, ensuring estates are safe, well-maintained, and communities are supported to thrive. Manage a defined patch, delivering effective tenancy and neighbourhood management services Carry out estate inspections and coordinate routine maintenance in communal areas Investigate and manage anti-social behaviour (ASB) cases and tenancy breaches Work closely with repairs, contractors and internal teams to resolve estate-based issues Support residents with tenancy sustainment and signpost to relevant services Handle resident enquiries, complaints and complex casework in a timely and professional manner Ensure compliance with policies, procedures, and relevant housing legislation THE CANDIDATE The successful candidate will have previous experience working in a similar Neighbourhood Officer, Housing Officer or Tenancy Management role within a Housing Association or Local Authority setting. Strong knowledge of tenancy management and housing legislation Experience managing estate inspections and coordinating communal repairs/maintenance Proven track record of handling ASB and complex resident cases Excellent communication skills with the ability to build relationships with diverse communities Ability to prioritise workloads effectively and manage competing deadlines THE CONTRACT WORKING HOURS Full Time Monday-Friday 9-5 Patch based, Islington LENGTH OF CONTRACT 3 Month Contract, temp-perm RATE The pay for the role is 24.23 per hour LTD company rate. The PAYE equivalent is 20.66 per hour, inclusive of holiday. HOW TO APPLY If interested in this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth to discuss further Know someone perfect for this role? We offer a 250 referral bonus for successful candidate recommendations!
Feb 28, 2026
Contractor
Neighbourhood Officer Islington, London Temp-Perm Full Time An excellent opportunity has arisen for an experienced Neighbourhood Officer to join a respected Housing Association in Islington, delivering high-quality neighbourhood and tenancy management services to residents across a diverse London community. THE ROLE As a Neighbourhood Officer, you will be responsible for delivering a proactive, resident-focused housing management service, ensuring estates are safe, well-maintained, and communities are supported to thrive. Manage a defined patch, delivering effective tenancy and neighbourhood management services Carry out estate inspections and coordinate routine maintenance in communal areas Investigate and manage anti-social behaviour (ASB) cases and tenancy breaches Work closely with repairs, contractors and internal teams to resolve estate-based issues Support residents with tenancy sustainment and signpost to relevant services Handle resident enquiries, complaints and complex casework in a timely and professional manner Ensure compliance with policies, procedures, and relevant housing legislation THE CANDIDATE The successful candidate will have previous experience working in a similar Neighbourhood Officer, Housing Officer or Tenancy Management role within a Housing Association or Local Authority setting. Strong knowledge of tenancy management and housing legislation Experience managing estate inspections and coordinating communal repairs/maintenance Proven track record of handling ASB and complex resident cases Excellent communication skills with the ability to build relationships with diverse communities Ability to prioritise workloads effectively and manage competing deadlines THE CONTRACT WORKING HOURS Full Time Monday-Friday 9-5 Patch based, Islington LENGTH OF CONTRACT 3 Month Contract, temp-perm RATE The pay for the role is 24.23 per hour LTD company rate. The PAYE equivalent is 20.66 per hour, inclusive of holiday. HOW TO APPLY If interested in this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth to discuss further Know someone perfect for this role? We offer a 250 referral bonus for successful candidate recommendations!
carrington west
Housing Officer
carrington west Southampton, Hampshire
We're recruiting an experienced Housing Management Officer to deliver a comprehensive, customer-focused tenancy and estate management service across a defined housing patch. This is a frontline housing management role responsible for tenancy sustainment, anti-social behaviour management, estate standards and resident engagement. The successful candidate will take ownership of their patch, building strong landlord-tenant relationships while ensuring compliance with tenancy agreements and Council policy. This role requires a visible presence on patch, regular estate inspections and close partnership working across internal and external agencies. The Role Deliver a comprehensive tenancy and estate management service to tenants and leaseholders. Take ownership of a defined housing patch, understanding resident needs and local priorities. Manage anti-social behaviour cases in line with policy, including legal referrals and court attendance where required. Liaise with Police, Safer Communities, Wardens and partner agencies to resolve ASB issues. Serve legal notices (including NOSPs) and manage Introductory Tenancies. Identify and respond to safeguarding concerns, referring to MASH or Adult Safeguarding teams where appropriate. Conduct regular estate inspections and block walkabouts to ensure health and safety compliance and estate standards. Lead on patch plans, chair patch meetings and participate in resident engagement activity. Carry out tenancy sign-ups, settling-in visits and periodic tenancy checks. Support tenants with welfare benefit advice and Homebid bidding where necessary. Work closely with Income Officers to ensure a joined-up approach to tenancy and arrears management. Manage mutual exchanges and provide advice to tenants on their housing options. Respond to MP and Councillor enquiries in line with procedures. Attend Child Protection Conferences, Adult Safeguarding Conferences and ASB panels as required. Carry out evictions where necessary. Maintain accurate case records across housing management systems. Provide phone and office cover where required and support colleagues across other patches if needed. Contribute to decent neighbourhood initiatives and environmental improvements. Key Requirements Experience delivering tenancy and estate management services within a local authority or housing association. Experience managing anti-social behaviour cases, including legal action where required. Knowledge of tenancy law and housing management practice. Understanding of safeguarding responsibilities in a housing context. Experience carrying out estate inspections and property visits. Ability to manage a varied caseload and prioritise effectively. Strong written and verbal communication skills, including report writing. Experience working collaboratively with internal teams and external agencies. Good IT literacy and experience using housing management systems. Ability to travel across the patch (Car User designation applies). Standard DBS required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Officers, Neighbourhood Officers and Tenancy Management roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from experienced housing management professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Feb 28, 2026
Contractor
We're recruiting an experienced Housing Management Officer to deliver a comprehensive, customer-focused tenancy and estate management service across a defined housing patch. This is a frontline housing management role responsible for tenancy sustainment, anti-social behaviour management, estate standards and resident engagement. The successful candidate will take ownership of their patch, building strong landlord-tenant relationships while ensuring compliance with tenancy agreements and Council policy. This role requires a visible presence on patch, regular estate inspections and close partnership working across internal and external agencies. The Role Deliver a comprehensive tenancy and estate management service to tenants and leaseholders. Take ownership of a defined housing patch, understanding resident needs and local priorities. Manage anti-social behaviour cases in line with policy, including legal referrals and court attendance where required. Liaise with Police, Safer Communities, Wardens and partner agencies to resolve ASB issues. Serve legal notices (including NOSPs) and manage Introductory Tenancies. Identify and respond to safeguarding concerns, referring to MASH or Adult Safeguarding teams where appropriate. Conduct regular estate inspections and block walkabouts to ensure health and safety compliance and estate standards. Lead on patch plans, chair patch meetings and participate in resident engagement activity. Carry out tenancy sign-ups, settling-in visits and periodic tenancy checks. Support tenants with welfare benefit advice and Homebid bidding where necessary. Work closely with Income Officers to ensure a joined-up approach to tenancy and arrears management. Manage mutual exchanges and provide advice to tenants on their housing options. Respond to MP and Councillor enquiries in line with procedures. Attend Child Protection Conferences, Adult Safeguarding Conferences and ASB panels as required. Carry out evictions where necessary. Maintain accurate case records across housing management systems. Provide phone and office cover where required and support colleagues across other patches if needed. Contribute to decent neighbourhood initiatives and environmental improvements. Key Requirements Experience delivering tenancy and estate management services within a local authority or housing association. Experience managing anti-social behaviour cases, including legal action where required. Knowledge of tenancy law and housing management practice. Understanding of safeguarding responsibilities in a housing context. Experience carrying out estate inspections and property visits. Ability to manage a varied caseload and prioritise effectively. Strong written and verbal communication skills, including report writing. Experience working collaboratively with internal teams and external agencies. Good IT literacy and experience using housing management systems. Ability to travel across the patch (Car User designation applies). Standard DBS required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Officers, Neighbourhood Officers and Tenancy Management roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from experienced housing management professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Essential Employment
Housing & Move-On Officer (Temporary)
Essential Employment
Accommodation Officer needed in North London Paying £16.64 per hr ref 013432 Full time hours on a temporarybasis Key Responsibilities Manage a caseload of service users requiring accommodation, move on support, or tenancy sustainment Assess housing and support needs and develop personalised accommodation plans Allocate and manage temporary, supported, or general needs accommodation Conduct property inspections, void checks and ensure accommodation standards are maintained Support clients to sustain their placements, including addressing arrears, behaviour issues, and safeguarding concerns Liaise with landlords, property teams, support providers, and partner agencies Maintain accurate case notes, records, and reports in line with statutory and organisational procedures Support move on pathways into permanent, supported or alternative accommodation Manage risk through regular assessments and safeguarding awareness Handle queries relating to placements, housing options, and tenancy management If you are interested in the role, please email your CV the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please beprepared
Feb 27, 2026
Full time
Accommodation Officer needed in North London Paying £16.64 per hr ref 013432 Full time hours on a temporarybasis Key Responsibilities Manage a caseload of service users requiring accommodation, move on support, or tenancy sustainment Assess housing and support needs and develop personalised accommodation plans Allocate and manage temporary, supported, or general needs accommodation Conduct property inspections, void checks and ensure accommodation standards are maintained Support clients to sustain their placements, including addressing arrears, behaviour issues, and safeguarding concerns Liaise with landlords, property teams, support providers, and partner agencies Maintain accurate case notes, records, and reports in line with statutory and organisational procedures Support move on pathways into permanent, supported or alternative accommodation Manage risk through regular assessments and safeguarding awareness Handle queries relating to placements, housing options, and tenancy management If you are interested in the role, please email your CV the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please beprepared
Site & Enforcement Officer
We Manage Jobs(WMJobs) Dudley, West Midlands
Site & Enforcement Officer Directorate: Housing & Assets Section: Community Safety Salary: Grade 10 About the Role We are looking to appoint an experienced and motivated Site & Enforcement Officer to lead the management and development of Oak Lane Traveller Site and the Traveller Transit Site. This is a key role within Housing Services, with responsibility for overseeing the day-to-day operation of both sites and driving forward service improvements. You will play a vital role in improving outcomes for residents, strengthening engagement, and ensuring the delivery of a high-quality, inclusive and well-managed service. Key Responsibilities Take overall responsibility for the day-to-day management of Oak Lane Traveller Site and the Traveller Transit Site when occupied. Improve resident engagement, consultation and communication. Develop and review policies, procedures and licence agreements in line with legislation and good housing management practice. Manage planned investment, asset management, repairs and maintenance arrangements. Carry out option appraisals for future management models and make recommendations on long-term viability. Manage and support staff, including line management of the Tenancy Sustainment Officer. Respond to complaints, enquiries and correspondence from residents, Councillors and MPs. Work closely with internal teams and external partners, including during emergency situations. Promote equality, diversity, safeguarding, health and safety, and compliance with council policies at all times. About You We are looking for someone who can demonstrate: Proven experience of leading and managing projects and services. Experience of working with Gypsy and Traveller communities or other hard-to-reach groups. A sound understanding and appreciation of Gypsy and Traveller culture. Experience of managing staff and contributing to service improvement. Strong knowledge of good practice in housing service delivery and the wider housing context. Excellent communication, negotiation and interpersonal skills. The ability to produce clear reports and communicate effectively with a wide range of audiences. Strong planning, organisational and IT skills. A commitment to equality, diversity, anti-discriminatory practice and customer satisfaction. You will be educated to A-level standard or equivalent and committed to ongoing professional development. Additional Information This post is subject to DBS clearance. A full driving licence and access to a vehicle with business use insurance is required. The role requires flexibility, including occasional work outside normal office hours. So that we can demonstrate Dudley's commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on or who can support with Digital Skills and Job Applications. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via . If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via . Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council's full Privacy and Disclaimer Statement can be accessed on the website at N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications. Attached documents Site Officer PL220 PS.doc Site Officer PL220 JD.doc Employee Benefits List.pdf
Feb 27, 2026
Full time
Site & Enforcement Officer Directorate: Housing & Assets Section: Community Safety Salary: Grade 10 About the Role We are looking to appoint an experienced and motivated Site & Enforcement Officer to lead the management and development of Oak Lane Traveller Site and the Traveller Transit Site. This is a key role within Housing Services, with responsibility for overseeing the day-to-day operation of both sites and driving forward service improvements. You will play a vital role in improving outcomes for residents, strengthening engagement, and ensuring the delivery of a high-quality, inclusive and well-managed service. Key Responsibilities Take overall responsibility for the day-to-day management of Oak Lane Traveller Site and the Traveller Transit Site when occupied. Improve resident engagement, consultation and communication. Develop and review policies, procedures and licence agreements in line with legislation and good housing management practice. Manage planned investment, asset management, repairs and maintenance arrangements. Carry out option appraisals for future management models and make recommendations on long-term viability. Manage and support staff, including line management of the Tenancy Sustainment Officer. Respond to complaints, enquiries and correspondence from residents, Councillors and MPs. Work closely with internal teams and external partners, including during emergency situations. Promote equality, diversity, safeguarding, health and safety, and compliance with council policies at all times. About You We are looking for someone who can demonstrate: Proven experience of leading and managing projects and services. Experience of working with Gypsy and Traveller communities or other hard-to-reach groups. A sound understanding and appreciation of Gypsy and Traveller culture. Experience of managing staff and contributing to service improvement. Strong knowledge of good practice in housing service delivery and the wider housing context. Excellent communication, negotiation and interpersonal skills. The ability to produce clear reports and communicate effectively with a wide range of audiences. Strong planning, organisational and IT skills. A commitment to equality, diversity, anti-discriminatory practice and customer satisfaction. You will be educated to A-level standard or equivalent and committed to ongoing professional development. Additional Information This post is subject to DBS clearance. A full driving licence and access to a vehicle with business use insurance is required. The role requires flexibility, including occasional work outside normal office hours. So that we can demonstrate Dudley's commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on or who can support with Digital Skills and Job Applications. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via . If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via . Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council's full Privacy and Disclaimer Statement can be accessed on the website at N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications. Attached documents Site Officer PL220 PS.doc Site Officer PL220 JD.doc Employee Benefits List.pdf
Income Recovery Officer
Career Choices Dewis Gyrfa Ltd Warrington, Cheshire
Contract Type: Temporary Hours: Full time Disability Confident: No Closing Date: 20/03/2026 About this job We're excited to support our well-established social housing client to recruit experienced Income Recovery Officers to join their team on a minimum 6-month contract, with the potential to extend. This is a hybrid role, working 2 days from the office. If you've worked in Income Recovery/Maximisation and have a strong understanding of rent recovery processes, housing legislation and best practice, this could be a great opportunity. Experience using QL is advantageous. Responsibilities Manage your own caseload of customer accounts to maximise income and minimise arrears Liaise with customers via telephone, email or face to face to discuss support and bring accounts back up to date Implement early interventions and complete affordability & expenditure assessments to agree affordable repayment plans Prepare pre-court documentation and initiate legal proceedings where enforcement is warranted Liaise with internal teams and external partners to ensure a joined up approach to income recovery and tenancy sustainment Ensure accurate and up-to-date customer case notes on the housing management system What you'll need to succeed Experience in an income recovery/maximisation role within social housing, and a good understanding of relevant legislation and best practice Experience of completing income & expenditure forms and the ability to offer basic welfare and housing benefit advice Good IT skills, ideally having used the QL housing management system Confident lone worker who can work to own initiative but communicate effectively with a wider team What you'll get in return Weekly pay Competitive hourly rates Option to be paid PAYE or Umbrella Hybrid working Min 6 month contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Feb 27, 2026
Full time
Contract Type: Temporary Hours: Full time Disability Confident: No Closing Date: 20/03/2026 About this job We're excited to support our well-established social housing client to recruit experienced Income Recovery Officers to join their team on a minimum 6-month contract, with the potential to extend. This is a hybrid role, working 2 days from the office. If you've worked in Income Recovery/Maximisation and have a strong understanding of rent recovery processes, housing legislation and best practice, this could be a great opportunity. Experience using QL is advantageous. Responsibilities Manage your own caseload of customer accounts to maximise income and minimise arrears Liaise with customers via telephone, email or face to face to discuss support and bring accounts back up to date Implement early interventions and complete affordability & expenditure assessments to agree affordable repayment plans Prepare pre-court documentation and initiate legal proceedings where enforcement is warranted Liaise with internal teams and external partners to ensure a joined up approach to income recovery and tenancy sustainment Ensure accurate and up-to-date customer case notes on the housing management system What you'll need to succeed Experience in an income recovery/maximisation role within social housing, and a good understanding of relevant legislation and best practice Experience of completing income & expenditure forms and the ability to offer basic welfare and housing benefit advice Good IT skills, ideally having used the QL housing management system Confident lone worker who can work to own initiative but communicate effectively with a wider team What you'll get in return Weekly pay Competitive hourly rates Option to be paid PAYE or Umbrella Hybrid working Min 6 month contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
RG Setsquare
Housing Assistant
RG Setsquare City, York
Housing Assistant - York RG Setsquare are working in partnership with a leading Social Housing organisation based in York. We are looking to appoint an enthusiastic and experienced individual for the role of Housing Assistant (Tenancy Sustainment Officer) within the Housing Services Team. You will be responsible for providing the highest possible standard of service to customers, giving guidance, support and direction as appropriate. You will be joining an organisation the provides high quality affordable homes that are safe, ware and secure and in supporting customers to live well in their communities. They put customers at the heart of everything that we do and strive to provide an excellent level of service. This is a fantastic opportunity to join a talented team that are thriving. Your new role as Housing Assistant: As the Housing Assistant your role will involve providing housing related support to a portfolio of customers, living either in their own homes or within supported schemes. You will provide support and advice to tenants, through intensive housing management for residents to sustain their tenancy and live independently. This unique role provides an opportunity to be highly engage, building relationships with customers, colleagues and stakeholders. You will assist new tenants particularly vulnerable tenants to set up and maintain a tenancy and engaging with existing support provides to ensure appropriate support packages are in place. The role is to ensure tenants understand and adhere to tenancy agreements and supporting them to deal with problems relating to tenancy, including repairs, rent arrears, property condition and ASB. The Experience Required: You will a positive and enthusiastic individual who has previous experience delivering housing related support, housing management, experience of working with vulnerable adults, and partnership with stakeholders. You will need a full UK driving licence and access to a car, along with an enhanced DBS. For further information please contact Sam Atkinson from RG Setsquare on (phone number removed). RG Setsquare is acting as an Employment Business in relation to this vacancy.
Feb 26, 2026
Contractor
Housing Assistant - York RG Setsquare are working in partnership with a leading Social Housing organisation based in York. We are looking to appoint an enthusiastic and experienced individual for the role of Housing Assistant (Tenancy Sustainment Officer) within the Housing Services Team. You will be responsible for providing the highest possible standard of service to customers, giving guidance, support and direction as appropriate. You will be joining an organisation the provides high quality affordable homes that are safe, ware and secure and in supporting customers to live well in their communities. They put customers at the heart of everything that we do and strive to provide an excellent level of service. This is a fantastic opportunity to join a talented team that are thriving. Your new role as Housing Assistant: As the Housing Assistant your role will involve providing housing related support to a portfolio of customers, living either in their own homes or within supported schemes. You will provide support and advice to tenants, through intensive housing management for residents to sustain their tenancy and live independently. This unique role provides an opportunity to be highly engage, building relationships with customers, colleagues and stakeholders. You will assist new tenants particularly vulnerable tenants to set up and maintain a tenancy and engaging with existing support provides to ensure appropriate support packages are in place. The role is to ensure tenants understand and adhere to tenancy agreements and supporting them to deal with problems relating to tenancy, including repairs, rent arrears, property condition and ASB. The Experience Required: You will a positive and enthusiastic individual who has previous experience delivering housing related support, housing management, experience of working with vulnerable adults, and partnership with stakeholders. You will need a full UK driving licence and access to a car, along with an enhanced DBS. For further information please contact Sam Atkinson from RG Setsquare on (phone number removed). RG Setsquare is acting as an Employment Business in relation to this vacancy.
London Borough of Hackney
Senior Tenancy Sustainment Officer
London Borough of Hackney Hackney, London
12 Month Fixed Term Contract/Secondment Opportunity & 1 X Permanent Opportunity. Hackney's Housing Department is changing. We are looking for an enthusiastic and dynamic Senior Tenancy Sustainment Officer within our new Tenancy Sustainment & ASB/Community Cohesion Service. A recent service review highlighted the need to improve our ways of working with residents who have a range of health and social care needs and where those needs are jeopardising the sustainability of their tenancy. We have expanded the Tenancy Sustainment function to include senior roles, with the Senior Tenancy Sustainment Officer playing a key part in delivering expert casework, professional leadership and trauma-informed, resident-centred service delivery. You will: Provide expert tenancy sustainment and enforcement interventions to residents with a range of often overlapping disadvantages and additional needs that impinge on their ability to maintain their tenancy and well being To deputise for the Team Manager in the support and oversight of the Tenancy Sustainment Officers, including task allocation, organisation of rotas, budget, quality and risk management, delegating to and empowering the team as appropriate. Contribute to the development, delivery and monitoring of a set of challenging KPIs Support the team to provide a holistic and person centred casework service to a caseload of residents, which may include people at risk of harm and alleged perpetrators. Work closely and collaboratively with the wider Housing Neighbourhoods Team, including contributing to Neighbourhoods meeting, the Neighbourhoods Plan and ensuring all action and interventions assigned as part of this are completed Recognise, Record and Respond appropriately to residents with additional needs and protected characteristics in line with policy and procedure, offering reasonable adjustments as needed. Key areas of work will be around supporting residents who: Are experiencing antisocial behaviour or domestic violence and abuse as either a perpetrator or a victim / survivor Are experiencing a range of physical and mental health challenges that are affecting their ability to sustain their tenancies and wellbeing, including those lacking mental capacity to make decisions about their housing, people unable to return home from hospital due to their living conditions etc Are currently hoarding or experiencing poor living conditions connected to their health and social care needs You will demonstrate an excellent knowledge of the Care Act 2014, Mental Health Act 1983 and Domestic Abuse Act 2022 and be able to demonstrate a strong knowledge of safeguarding as it pertains to both children and adults. You will also have a good working knowledge of the social housing sector and legislation including housing supply and demand issues. A recognised housing or antisocial behaviour qualification, such as through the Chartered Institute of Housing, is desirable, although applicants willing to work towards a relevant professional qualification are encouraged to apply. An interest in developing leadership and management capability is important, as this is a senior role. Flexibility is required to meet service needs, including attendance at evening meetings, undertaking visits and participation in duty rotas. The ability to communicate in another language, including sign language, would be an advantage and reflects the diversity of Hackney's communities. This post is subject to an Enhanced DBS check. The role requires flexibility, including working in Hackney at least three days per week and across Housing Services and partner agencies. Hackney Council is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. Reasonable adjustments will be made throughout the recruitment process where required. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV's. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. This application process replaces a supporting statement. Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role. Closing date for applications : 09 March 2026 (22:59) . Interview and assessment date: W/C 23 March 2026. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:
Feb 24, 2026
Full time
12 Month Fixed Term Contract/Secondment Opportunity & 1 X Permanent Opportunity. Hackney's Housing Department is changing. We are looking for an enthusiastic and dynamic Senior Tenancy Sustainment Officer within our new Tenancy Sustainment & ASB/Community Cohesion Service. A recent service review highlighted the need to improve our ways of working with residents who have a range of health and social care needs and where those needs are jeopardising the sustainability of their tenancy. We have expanded the Tenancy Sustainment function to include senior roles, with the Senior Tenancy Sustainment Officer playing a key part in delivering expert casework, professional leadership and trauma-informed, resident-centred service delivery. You will: Provide expert tenancy sustainment and enforcement interventions to residents with a range of often overlapping disadvantages and additional needs that impinge on their ability to maintain their tenancy and well being To deputise for the Team Manager in the support and oversight of the Tenancy Sustainment Officers, including task allocation, organisation of rotas, budget, quality and risk management, delegating to and empowering the team as appropriate. Contribute to the development, delivery and monitoring of a set of challenging KPIs Support the team to provide a holistic and person centred casework service to a caseload of residents, which may include people at risk of harm and alleged perpetrators. Work closely and collaboratively with the wider Housing Neighbourhoods Team, including contributing to Neighbourhoods meeting, the Neighbourhoods Plan and ensuring all action and interventions assigned as part of this are completed Recognise, Record and Respond appropriately to residents with additional needs and protected characteristics in line with policy and procedure, offering reasonable adjustments as needed. Key areas of work will be around supporting residents who: Are experiencing antisocial behaviour or domestic violence and abuse as either a perpetrator or a victim / survivor Are experiencing a range of physical and mental health challenges that are affecting their ability to sustain their tenancies and wellbeing, including those lacking mental capacity to make decisions about their housing, people unable to return home from hospital due to their living conditions etc Are currently hoarding or experiencing poor living conditions connected to their health and social care needs You will demonstrate an excellent knowledge of the Care Act 2014, Mental Health Act 1983 and Domestic Abuse Act 2022 and be able to demonstrate a strong knowledge of safeguarding as it pertains to both children and adults. You will also have a good working knowledge of the social housing sector and legislation including housing supply and demand issues. A recognised housing or antisocial behaviour qualification, such as through the Chartered Institute of Housing, is desirable, although applicants willing to work towards a relevant professional qualification are encouraged to apply. An interest in developing leadership and management capability is important, as this is a senior role. Flexibility is required to meet service needs, including attendance at evening meetings, undertaking visits and participation in duty rotas. The ability to communicate in another language, including sign language, would be an advantage and reflects the diversity of Hackney's communities. This post is subject to an Enhanced DBS check. The role requires flexibility, including working in Hackney at least three days per week and across Housing Services and partner agencies. Hackney Council is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. Reasonable adjustments will be made throughout the recruitment process where required. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV's. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. This application process replaces a supporting statement. Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role. Closing date for applications : 09 March 2026 (22:59) . Interview and assessment date: W/C 23 March 2026. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:
Spencer Clarke Group
Housing Support Officer
Spencer Clarke Group Accrington, Lancashire
Spencer Clarke Group are seeking a Housing Support Officer for a client based in Burnley and Accrington. In this role, you will support residents across Burnley and Accrington to sustain their tenancies, live independently, and access the services they need while ensuring properties are safe and well-managed. Duties: Support residents with mental health needs, substance misuse issues, or probation involvement to sustain tenancies and live independently. Carry out housing management tasks, including property inspections and maintenance coordination. Assist residents with benefits, budgeting, and accessing specialist services. Respond to safeguarding concerns, anti-social behaviour, and tenancy issues. Qualifications and Experience: The successful candidate will have the following skills / experience: Experience working in supported housing or with vulnerable adults. Supporting residents with mental health, substance misuse, or offending backgrounds. Managing caseloads and delivering housing-related support. Knowledge of welfare benefits, tenancy sustainment, and safeguarding procedures. What's on offer: Salary: 26,000 - 28,000 per annum Contract type: Permanent Hours: Monday to Friday, 36 hours per week ( Fridays worked from home ) How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
Feb 23, 2026
Full time
Spencer Clarke Group are seeking a Housing Support Officer for a client based in Burnley and Accrington. In this role, you will support residents across Burnley and Accrington to sustain their tenancies, live independently, and access the services they need while ensuring properties are safe and well-managed. Duties: Support residents with mental health needs, substance misuse issues, or probation involvement to sustain tenancies and live independently. Carry out housing management tasks, including property inspections and maintenance coordination. Assist residents with benefits, budgeting, and accessing specialist services. Respond to safeguarding concerns, anti-social behaviour, and tenancy issues. Qualifications and Experience: The successful candidate will have the following skills / experience: Experience working in supported housing or with vulnerable adults. Supporting residents with mental health, substance misuse, or offending backgrounds. Managing caseloads and delivering housing-related support. Knowledge of welfare benefits, tenancy sustainment, and safeguarding procedures. What's on offer: Salary: 26,000 - 28,000 per annum Contract type: Permanent Hours: Monday to Friday, 36 hours per week ( Fridays worked from home ) How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
Essential Employment
Accommodation Officer
Essential Employment
Accommodation Officer needed in North London Paying £16.64 per hr ref 013432 Full time hours on a temporarybasis Key Responsibilities Manage a caseload of service users requiring accommodation, move on support, or tenancy sustainment Assess housing and support needs and develop personalised accommodation plans Allocate and manage temporary, supported, or general needs accommodation Conduct property inspections, void checks and ensure accommodation standards are maintained Support clients to sustain their placements, including addressing arrears, behaviour issues, and safeguarding concerns Liaise with landlords, property teams, support providers, and partner agencies Maintain accurate case notes, records, and reports in line with statutory and organisational procedures Support move on pathways into permanent, supported or alternative accommodation Manage risk through regular assessments and safeguarding awareness Handle queries relating to placements, housing options, and tenancy management If you are interested in the role, please email your CV the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please beprepared
Feb 18, 2026
Full time
Accommodation Officer needed in North London Paying £16.64 per hr ref 013432 Full time hours on a temporarybasis Key Responsibilities Manage a caseload of service users requiring accommodation, move on support, or tenancy sustainment Assess housing and support needs and develop personalised accommodation plans Allocate and manage temporary, supported, or general needs accommodation Conduct property inspections, void checks and ensure accommodation standards are maintained Support clients to sustain their placements, including addressing arrears, behaviour issues, and safeguarding concerns Liaise with landlords, property teams, support providers, and partner agencies Maintain accurate case notes, records, and reports in line with statutory and organisational procedures Support move on pathways into permanent, supported or alternative accommodation Manage risk through regular assessments and safeguarding awareness Handle queries relating to placements, housing options, and tenancy management If you are interested in the role, please email your CV the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please beprepared
Regen Solutions
Rent Recovery Officer
Regen Solutions Woodford Green, Essex
Rent Recovery Officer (Part-Time) Location: South Woodford Salary: 15,000 - 22,500 per annum (15-20 hours per week) Contract: Permanent Working Pattern: 3-4 days per week, flexible hours (office-based only) An excellent opportunity has arisen for a Rent Recovery Officer to join the Management Department at an established and highly respected Letting & Management organisation. This role is working with is one of London's leading Rent Guarantee Service Provision Specialists, working closely with Local and Central Government to procure properties that fulfil Emergency Housing requirements. We are seeking a dynamic, organised and articulate individual with proven social housing rent recovery experience. The successful candidate will be resilient, target-driven and confident managing complex arrears cases. Key Responsibilities Arrears Management Monitor rent accounts to identify early-stage arrears Take prompt and effective recovery action in line with company policy Universal Credit Specialism Provide expert support to tenants managing Universal Credit claims Assist with Housing Element applications to ensure accurate and timely payments Alternative Payment Arrangements (APAs) Identify high-risk cases Apply for Managed Payments to Landlords and third-party deductions where appropriate Tenancy Sustainment Conduct affordability assessments and income/expenditure reviews Negotiate sustainable repayment plans to prevent homelessness Legal Action and Court Support Prepare possession claims and supporting evidence Assist with County Court hearings where necessary Liaise with court-appointed bailiffs following possession orders Partnership Working Act as key liaison with Local Authority Housing Benefit teams Resolve complex payment disputes and benefit-related issues Experience and Knowledge Proven experience in rent collection or debt recovery within a Local Authority or Housing Association Strong understanding of Welfare Reform and Universal Credit Knowledge of Landlord and Tenant legislation and the Pre-Action Protocol for Rent Arrears Experience assisting tenants with Discretionary Housing Payments and hardship funds Skills Required Strong negotiation skills with the ability to balance empathy and firmness Excellent written and verbal communication skills Ability to draft legal notices and court documentation Proficiency in housing management systems and Microsoft Office High level of numerical accuracy and attention to detail Person Specification Resilient and professional when managing challenging caseloads Target-driven with a focus on arrears reduction KPIs Highly organised with the ability to meet strict legal deadlines Benefits Birthday holiday entitlement 1.5 additional days annual leave for every two years of service (capped at six extra days) Future company healthcare options Bonus and additional earning incentives This role would suit an experienced Rent Recovery professional seeking a flexible, part-time position within a well-established and reputable property organisation.
Feb 17, 2026
Full time
Rent Recovery Officer (Part-Time) Location: South Woodford Salary: 15,000 - 22,500 per annum (15-20 hours per week) Contract: Permanent Working Pattern: 3-4 days per week, flexible hours (office-based only) An excellent opportunity has arisen for a Rent Recovery Officer to join the Management Department at an established and highly respected Letting & Management organisation. This role is working with is one of London's leading Rent Guarantee Service Provision Specialists, working closely with Local and Central Government to procure properties that fulfil Emergency Housing requirements. We are seeking a dynamic, organised and articulate individual with proven social housing rent recovery experience. The successful candidate will be resilient, target-driven and confident managing complex arrears cases. Key Responsibilities Arrears Management Monitor rent accounts to identify early-stage arrears Take prompt and effective recovery action in line with company policy Universal Credit Specialism Provide expert support to tenants managing Universal Credit claims Assist with Housing Element applications to ensure accurate and timely payments Alternative Payment Arrangements (APAs) Identify high-risk cases Apply for Managed Payments to Landlords and third-party deductions where appropriate Tenancy Sustainment Conduct affordability assessments and income/expenditure reviews Negotiate sustainable repayment plans to prevent homelessness Legal Action and Court Support Prepare possession claims and supporting evidence Assist with County Court hearings where necessary Liaise with court-appointed bailiffs following possession orders Partnership Working Act as key liaison with Local Authority Housing Benefit teams Resolve complex payment disputes and benefit-related issues Experience and Knowledge Proven experience in rent collection or debt recovery within a Local Authority or Housing Association Strong understanding of Welfare Reform and Universal Credit Knowledge of Landlord and Tenant legislation and the Pre-Action Protocol for Rent Arrears Experience assisting tenants with Discretionary Housing Payments and hardship funds Skills Required Strong negotiation skills with the ability to balance empathy and firmness Excellent written and verbal communication skills Ability to draft legal notices and court documentation Proficiency in housing management systems and Microsoft Office High level of numerical accuracy and attention to detail Person Specification Resilient and professional when managing challenging caseloads Target-driven with a focus on arrears reduction KPIs Highly organised with the ability to meet strict legal deadlines Benefits Birthday holiday entitlement 1.5 additional days annual leave for every two years of service (capped at six extra days) Future company healthcare options Bonus and additional earning incentives This role would suit an experienced Rent Recovery professional seeking a flexible, part-time position within a well-established and reputable property organisation.
Adecco
Housing Officer (Part Time)
Adecco Northolt, Middlesex
Adecco are recruiting for a part time Housing Officer on behalf of Ealing Council. Contract Details: Type: Temporary Pay: 22.02 per hour (PAYE) / 29.30 per hour (Umbrella) Location: Gainsborough Tower / Perceval House, Ealing Working Arrangements: Hybrid, 1-2 days per week office based Hours: Part Time, 17.5 hours per week (2.5 days per week) About the Role Adecco are recruiting on behalf of Ealing Council for a Housing Officer to join their Housing team on a part-time temporary basis. This role plays a key part in managing council tenancies, supporting residents, and helping to maintain safe, sustainable communities. You will be responsible for delivering a high-quality housing management service, acting as a key point of contact for tenants and working collaboratively with internal teams and external partners. Key Responsibilities Manage a patch of council tenancies, acting as the main point of contact for residents Support tenants with tenancy-related issues, including sustainment, breaches, and housing advice Manage and respond to anti-social behaviour cases in line with council procedures Carry out tenancy visits, inspections, and estate walkabouts as required Support rent recovery and work closely with income teams to reduce arrears Ensure properties and estates are safe, well-managed, and compliant with housing standards Work collaboratively with partner agencies and internal departments to resolve complex cases Maintain accurate case notes and records in line with data protection requirements About You Experience working in a housing, local authority, or social housing environment Strong knowledge of tenancy management and housing legislation Confident handling challenging conversations and managing complex cases Excellent communication, organisational, and time management skills Able to work independently while contributing effectively within a team IT literate with experience using housing management systems Apply Now If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Feb 17, 2026
Seasonal
Adecco are recruiting for a part time Housing Officer on behalf of Ealing Council. Contract Details: Type: Temporary Pay: 22.02 per hour (PAYE) / 29.30 per hour (Umbrella) Location: Gainsborough Tower / Perceval House, Ealing Working Arrangements: Hybrid, 1-2 days per week office based Hours: Part Time, 17.5 hours per week (2.5 days per week) About the Role Adecco are recruiting on behalf of Ealing Council for a Housing Officer to join their Housing team on a part-time temporary basis. This role plays a key part in managing council tenancies, supporting residents, and helping to maintain safe, sustainable communities. You will be responsible for delivering a high-quality housing management service, acting as a key point of contact for tenants and working collaboratively with internal teams and external partners. Key Responsibilities Manage a patch of council tenancies, acting as the main point of contact for residents Support tenants with tenancy-related issues, including sustainment, breaches, and housing advice Manage and respond to anti-social behaviour cases in line with council procedures Carry out tenancy visits, inspections, and estate walkabouts as required Support rent recovery and work closely with income teams to reduce arrears Ensure properties and estates are safe, well-managed, and compliant with housing standards Work collaboratively with partner agencies and internal departments to resolve complex cases Maintain accurate case notes and records in line with data protection requirements About You Experience working in a housing, local authority, or social housing environment Strong knowledge of tenancy management and housing legislation Confident handling challenging conversations and managing complex cases Excellent communication, organisational, and time management skills Able to work independently while contributing effectively within a team IT literate with experience using housing management systems Apply Now If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
carrington west
Housing First Officer - Roughsleepers
carrington west
We're recruiting an experienced Housing First Officer to join a well-established Housing First service supporting individuals experiencing multiple exclusion homelessness. This service works with some of the borough's most complex rough sleeping cases, including CHAIN-verified rough sleepers and individuals moving on from hostels. The role requires a highly skilled practitioner with strong experience in homelessness and rough sleeping services, capable of delivering intensive, trauma-informed tenancy sustainment support. The Role Deliver intensive, person-centred support to individuals experiencing multiple exclusion homelessness. Manage a caseload of complex clients within a Housing First model. Support CHAIN-verified rough sleepers and individuals transitioning from hostels into independent accommodation. Build strong, trusting relationships with individuals impacted by trauma and long-term exclusion. Apply trauma-informed and psychologically-informed approaches in all aspects of casework. Carry out comprehensive risk assessments and safety planning. Lead on adult safeguarding responsibilities and multi-agency safeguarding referrals. Support tenancy sustainment through proactive engagement and early intervention. Navigate and coordinate access to welfare benefits, mental health services, substance misuse services and other specialist interventions. Work collaboratively with statutory and voluntary sector partners to deliver holistic support plans. Maintain accurate, detailed and professional case notes using housing IT systems. Work peripatetically across the borough, including office sites, private homes and other community locations. Participate in team meetings, reflective practice and service development activity. Key Requirements Significant experience working within homelessness, rough sleeping or multiple exclusion services. Experience working within a Housing First service or similar intensive support model is highly desirable. Strong understanding of trauma-informed and psychologically-informed practice. Experience supporting individuals with complex needs including mental health and substance misuse. Knowledge of adult safeguarding legislation and processes. Strong tenancy sustainment and risk management experience. Experience working within multi-agency frameworks and managing professional boundaries. Excellent communication and rapport-building skills. Strong IT skills and experience maintaining detailed case records. Ability to work independently while contributing to a small, specialist team. Willingness to work flexibly across various sites within the borough. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your experience but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing First Officers, Rough Sleeping Practitioners and Homelessness Support roles across the UK and would be pleased to speak with you confidentially. Even if you are currently settled in a role, we welcome conversations with Housing First professionals and rough sleeping specialists looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Feb 13, 2026
Contractor
We're recruiting an experienced Housing First Officer to join a well-established Housing First service supporting individuals experiencing multiple exclusion homelessness. This service works with some of the borough's most complex rough sleeping cases, including CHAIN-verified rough sleepers and individuals moving on from hostels. The role requires a highly skilled practitioner with strong experience in homelessness and rough sleeping services, capable of delivering intensive, trauma-informed tenancy sustainment support. The Role Deliver intensive, person-centred support to individuals experiencing multiple exclusion homelessness. Manage a caseload of complex clients within a Housing First model. Support CHAIN-verified rough sleepers and individuals transitioning from hostels into independent accommodation. Build strong, trusting relationships with individuals impacted by trauma and long-term exclusion. Apply trauma-informed and psychologically-informed approaches in all aspects of casework. Carry out comprehensive risk assessments and safety planning. Lead on adult safeguarding responsibilities and multi-agency safeguarding referrals. Support tenancy sustainment through proactive engagement and early intervention. Navigate and coordinate access to welfare benefits, mental health services, substance misuse services and other specialist interventions. Work collaboratively with statutory and voluntary sector partners to deliver holistic support plans. Maintain accurate, detailed and professional case notes using housing IT systems. Work peripatetically across the borough, including office sites, private homes and other community locations. Participate in team meetings, reflective practice and service development activity. Key Requirements Significant experience working within homelessness, rough sleeping or multiple exclusion services. Experience working within a Housing First service or similar intensive support model is highly desirable. Strong understanding of trauma-informed and psychologically-informed practice. Experience supporting individuals with complex needs including mental health and substance misuse. Knowledge of adult safeguarding legislation and processes. Strong tenancy sustainment and risk management experience. Experience working within multi-agency frameworks and managing professional boundaries. Excellent communication and rapport-building skills. Strong IT skills and experience maintaining detailed case records. Ability to work independently while contributing to a small, specialist team. Willingness to work flexibly across various sites within the borough. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your experience but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing First Officers, Rough Sleeping Practitioners and Homelessness Support roles across the UK and would be pleased to speak with you confidentially. Even if you are currently settled in a role, we welcome conversations with Housing First professionals and rough sleeping specialists looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Niyaa People Ltd
Housing Officer
Niyaa People Ltd Borrowash, Derbyshire
We are supporting a respected Housing Association in South Derbyshire to recruit a skilled Housing Officer to join their team on a 3-month contract. This is a fantastic opportunity to make an immediate impact within a supportive organisation while benefiting from flexible hybrid working and a competitive hourly rate. You will manage a designated patch across Erewash and South Derbyshire, delivering a comprehensive housing management service. This is a varied and hands-on role, ideal for someone confident in managing all aspects of tenancy and estate management. Key responsibilities of a Housing Officer include: Managing a housing patch and acting as the main point of contact for residents Conducting property viewings and tenancy sign-ups Completing pre-termination inspections Managing tenancy sustainment and breaches Handling ASB cases and neighbourhood disputes Supporting residents with tenancy-related issues and safeguarding concerns Working collaboratively with internal teams and external partners Ensuring compliance with housing legislation and organisational policies About You: Proven experience in a Housing Officer or Housing Management role Strong knowledge of housing legislation and best practice Experience managing ASB and tenancy-related casework Ability to manage your own workload effectively Full UK driving licence Access to a vehicle with appropriate business insurance Benefits of this Housing Officer role: Competitive hourly rate of 25 - 27 Hybrid working arrangement Opportunity to work within a well-established Housing Association Immediate start available Supportive and collaborative team environment If this Housing Officer role is of interest please apply or contact (url removed)
Feb 12, 2026
Contractor
We are supporting a respected Housing Association in South Derbyshire to recruit a skilled Housing Officer to join their team on a 3-month contract. This is a fantastic opportunity to make an immediate impact within a supportive organisation while benefiting from flexible hybrid working and a competitive hourly rate. You will manage a designated patch across Erewash and South Derbyshire, delivering a comprehensive housing management service. This is a varied and hands-on role, ideal for someone confident in managing all aspects of tenancy and estate management. Key responsibilities of a Housing Officer include: Managing a housing patch and acting as the main point of contact for residents Conducting property viewings and tenancy sign-ups Completing pre-termination inspections Managing tenancy sustainment and breaches Handling ASB cases and neighbourhood disputes Supporting residents with tenancy-related issues and safeguarding concerns Working collaboratively with internal teams and external partners Ensuring compliance with housing legislation and organisational policies About You: Proven experience in a Housing Officer or Housing Management role Strong knowledge of housing legislation and best practice Experience managing ASB and tenancy-related casework Ability to manage your own workload effectively Full UK driving licence Access to a vehicle with appropriate business insurance Benefits of this Housing Officer role: Competitive hourly rate of 25 - 27 Hybrid working arrangement Opportunity to work within a well-established Housing Association Immediate start available Supportive and collaborative team environment If this Housing Officer role is of interest please apply or contact (url removed)
Waythrough
Tenancy Sustainment Officer
Waythrough Utley, Yorkshire
Make a real difference in your community Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough , one of the UK s leading mental health and social support charities, and make a lasting impact every day. About the Role To provide comprehensive housing related support to persons with a variety of vulnerabilities and complex needs to enable them to maintain their tenancy and to achieve their aspirations for independent living, alongside pragmatic and intensive housing management functions. What You ll Do Work in partnership with the Housing team and Local Authority and attend relevant meetings to ensure we are providing housing and support to the cohort most in need. Collaboratively work with other Waythrough services to ensure the provision of tailored and wrap around support is provided. Identify tenants individual support needs, through consultation and agreement with them (where appropriate with external services), devise and implement suitable support plans to ensure that identified support needs are met. To Succeed in This Role, You ll Need: CIH or equivalent Housing Qualification Good general education with ability to progress onto professional qualification in Housing. Ability to write clear reports and make recommendation Must have a valid driving licence and own vehicle To view the full job description please click here About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services and it s all made possible by our 3,500 brilliant staff and volunteers. We re in the process of integrating systems and processes across our newly merged organisation. That means some roles may still be branded Humankind or appear on our partners job sites (such as Richmond Fellowship or Aquarius). This is a temporary step while we complete our transition. Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services and it s all made possible by our 3,500 brilliant staff and volunteers. What We Offer We value the people who make a difference every day. Alongside meaningful work, you ll enjoy a comprehensive benefits package: 27 days annual leave, rising to 32 after 1 year (plus bank holidays) Pension scheme with 4.5% employer contribution, matched up to 6.5% Life assurance (3 annual salary) Enhanced sick pay and family-friendly pay Birthday leave and the option to buy up to 5 extra days annual leave Professional fee reimbursement for relevant qualifications 24/7 online GP access and Employee Assistance Programme Recognition and long service awards via our Way to Go and Aspirations portals £500 Recommend a Friend bonus Cycle to Work scheme and Credit Union membership Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good Free will writing service and wellbeing initiatives throughout the year Inclusion and Accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities especially those with lived experience of the issues we support. How to Apply If you re viewing this advert on an external platform such as Indeed, please click Apply via Company Website to view the full job description and submit your application. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
Feb 10, 2026
Contractor
Make a real difference in your community Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough , one of the UK s leading mental health and social support charities, and make a lasting impact every day. About the Role To provide comprehensive housing related support to persons with a variety of vulnerabilities and complex needs to enable them to maintain their tenancy and to achieve their aspirations for independent living, alongside pragmatic and intensive housing management functions. What You ll Do Work in partnership with the Housing team and Local Authority and attend relevant meetings to ensure we are providing housing and support to the cohort most in need. Collaboratively work with other Waythrough services to ensure the provision of tailored and wrap around support is provided. Identify tenants individual support needs, through consultation and agreement with them (where appropriate with external services), devise and implement suitable support plans to ensure that identified support needs are met. To Succeed in This Role, You ll Need: CIH or equivalent Housing Qualification Good general education with ability to progress onto professional qualification in Housing. Ability to write clear reports and make recommendation Must have a valid driving licence and own vehicle To view the full job description please click here About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services and it s all made possible by our 3,500 brilliant staff and volunteers. We re in the process of integrating systems and processes across our newly merged organisation. That means some roles may still be branded Humankind or appear on our partners job sites (such as Richmond Fellowship or Aquarius). This is a temporary step while we complete our transition. Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services and it s all made possible by our 3,500 brilliant staff and volunteers. What We Offer We value the people who make a difference every day. Alongside meaningful work, you ll enjoy a comprehensive benefits package: 27 days annual leave, rising to 32 after 1 year (plus bank holidays) Pension scheme with 4.5% employer contribution, matched up to 6.5% Life assurance (3 annual salary) Enhanced sick pay and family-friendly pay Birthday leave and the option to buy up to 5 extra days annual leave Professional fee reimbursement for relevant qualifications 24/7 online GP access and Employee Assistance Programme Recognition and long service awards via our Way to Go and Aspirations portals £500 Recommend a Friend bonus Cycle to Work scheme and Credit Union membership Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good Free will writing service and wellbeing initiatives throughout the year Inclusion and Accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities especially those with lived experience of the issues we support. How to Apply If you re viewing this advert on an external platform such as Indeed, please click Apply via Company Website to view the full job description and submit your application. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

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