6 jobs found

Floating Support Worker We are seeking a compassionate and motivated Floating Support Worker to empower people across Southend to sustain their tenancies and rebuild independence. Position: Floating Support Worker Salary: £28000pa Location: Southend-on-Sea Hours: Full time, with some evening/weekend flexibility Contract: 12-month fixed term Closing date: 20th January 2026 About the Job: This is an opportunity to join a multi-disciplinary homelessness service delivering trauma-informed, strengths-based tenancy sustainment support to people living across Southend. You will work flexibly in the community, helping individuals maintain their homes, improve wellbeing and prevent homelessness. Key responsibilities include: Providing person-centred, trauma-informed support that promotes dignity, empowerment and psychological safety. Carrying out gentle, client-paced assessments and co-producing SMART support and safety plans. Offering practical, non-judgemental guidance around home safety, hygiene, clutter, routines and tenancy responsibilities. Completing trauma-informed risk assessments and responding appropriately to safeguarding concerns. Identifying early tenancy risks and taking proactive steps to prevent homelessness. Working collaboratively with landlords, local authority housing teams, health services, substance use providers and community organisations. Maintaining accurate, strengths-based case notes and outcomes using internal systems. Supporting clients to build confidence through education, training, volunteering and community participation. Facilitating group activities that promote belonging, empowerment and psychological safety. Caseloads are varied and dynamic, typically up to 30 clients, and you'll work closely with colleagues across the service to ensure holistic, coordinated support. About You You will be someone who brings warmth, patience and a genuine commitment to trauma-informed practice. You'll have experience supporting people with complex needs such as trauma, rough sleeping, mental or physical ill health, or substance use. You will also bring: Strong understanding of trauma, psychological safety and how trauma affects engagement. Knowledge of safeguarding, homelessness pathways, tenancy sustainment and welfare benefits. Ability to build trusting relationships with people who may distrust services. Skills in de-escalation, grounding techniques and supporting emotional regulation. Confidence managing a community-based caseload independently. Good IT and record-keeping skills, plus basic numeracy for budgeting and bills. A non-judgemental approach to supporting clients with home safety, clutter and cleanliness. Reliability, consistency, strong boundaries and a commitment to equality, diversity and inclusion. Flexibility to work some evenings, weekends and bank holidays is required. About the Organisation You will be joining a respected homelessness service in Southend that supports individuals to sustain tenancies, improve wellbeing and build brighter futures. The organisation is values-driven, person-centred and committed to trauma-informed practice, inclusion and long-term recovery. Other roles you may have experience of could include: Tenancy Support Worker, Housing Support Worker, Homelessness Support Worker, Outreach Worker, Keyworker, Recovery Worker, Supported Housing Officer, Community Support Worker, Complex Needs Worker, Resettlement Worker.

PRS Liaison Worker We are seeking a proactive, relationship focused PRS Liaison Worker to help people move into safe, sustainable homes and strengthen partnerships across Southend's private rented sector. Position: PRS Liaison Worker Salary: £28000pa Hours: Full-time, 37 hours per week Location: Southend-on-Sea Contract: 12 month pilot (potential for extension) Closing date: 9th January 2026 About the Job: This is an exciting opportunity to join a pioneering pilot designed to accelerate move on from supported accommodation and improve long term tenancy sustainment. You will play a key role in blending landlord engagement, tenancy matching, and early intervention support to help residents transition into independent living and reduce homelessness across the city. Key responsibilities include: Building and maintaining strong relationships with PRS landlords, letting agents, SEAL and wider housing partners Promoting a Landlord Assurance Package and acting as a trusted single point of contact Identifying PRS ready residents and coordinating viewings, sign ups and tenancy negotiations Ensuring residents understand tenancy rights, responsibilities, budgeting and expectations Providing up to 12 months of light touch sustainment support to prevent tenancy breakdown Responding to emerging issues, including out of hours concerns, in partnership with the wider team Coordinating wraparound referrals such as mental health, substance misuse, benefits and employment support Contributing to multi agency meetings, access panels and case conferences Maintaining accurate case records and supporting monthly and quarterly reporting for the pilot evaluation This role directly supports improved wellbeing, reduced "bed blocking," and a more ethical, confident PRS landscape across Southend. About You You will be a confident communicator who can build trust with landlords, tenants and partners. You bring experience in housing, homelessness, lettings or support work, alongside an understanding of the private rented sector and the barriers faced by people with lived experience of homelessness. You will also bring: Strong relationship building and negotiation skills A person centred, strengths based and trauma informed approach The ability to identify risks early and intervene appropriately Excellent organisation and caseload management skills Confidence using CRM systems and digital tools Empathy, professionalism, resilience and a belief in people's ability to sustain independence Full training will be provided, including trauma informed practice, tenancy law basics, SEAL engagement and data systems. About the Organisation This role sits within a forward thinking homelessness and housing service committed to improving move on pathways, strengthening PRS partnerships, and supporting people to achieve long term independence. The organisation works collaboratively with local partners, champions lived experience involvement, and delivers high quality, person centred support. Other roles you may have experience of could include: PRS Officer, Tenancy Sustainment Worker, Housing Support Worker, Lettings Negotiator, Resettlement Worker, Floating Support Worker, Housing Options Officer, Landlord Liaison Officer, Move On Worker.

Practical Skills Worker Are you a proactive and hands-on Practical Skills Worker who can support people moving into and sustaining safe, independent accommodation across Southend-on-Sea. Salary: £28000pa Contract: 12-month fixed term Location: Southend-on-Sea (community-based with some hub working) Hours: Full time Closing date: 13th January 2026 About the Role: As a Practical Skills Worker, you will play a vital role in supporting individuals to transition successfully into independent accommodation. You will provide responsive, practical support that reduces tenancy breakdown and promotes long-term wellbeing and independence. This is a hands-on, varied role that involves helping residents move safely into their new homes, ensuring properties are ready for occupation, and supporting people to develop the essential skills needed to sustain their tenancy. Key responsibilities include: Assisting with move-in tasks such as property checks, furniture assembly, transporting belongings and ensuring basic safety standards. Carrying out void, pre-void and move-in checks and helping to arrange essential works or furniture replacements. Coaching residents in practical skills including meter readings, registering utilities, cleaning routines, waste management and basic household maintenance. Providing early tenancy support, identifying issues before they escalate and helping residents settle confidently into their new home. Working closely with landlords, property teams and support workers to ensure coordinated, wraparound support. Maintaining accurate case notes and contributing to monitoring, outcomes and service improvement. Following safeguarding, health & safety, lone-working and professional boundary guidelines at all times. About You You will be practical, calm and solutions-focused, with a positive, empowering approach to supporting people who may face multiple challenges. You'll be confident working independently in the community and comfortable offering hands-on support. Experience providing practical or tenancy-related support to vulnerable people. Strong communication, organisation and problem-solving skills. The ability to coach and build confidence in residents developing independent living skills. Understanding of safeguarding, risk management and professional boundaries. Willingness and ability to undertake manual handling tasks. A reliable, empathetic and non-judgemental approach. Desirable experience includes homelessness services, supported housing, private rented sector access schemes, advocacy, or basic household repairs and maintenance. About the Organisation You will be working on behalf of a forward-thinking organisation delivering high-quality tenancy sustainment and move-on support within the community. The service offers a supportive team environment, reflective practice, ongoing training and the opportunity to make a meaningful difference to people's lives. Other roles you may have experience of could include: Tenancy Support Worker, Move-On Worker, Housing Support Worker, Floating Support Officer, Resettlement Worker, Independent Living Worker, Practical Support Worker, Community Support Worker, Housing Coach, PRS Navigator.

Project Worker We are seeking a compassionate and motivated Project Worker to join our Supported Housing team, helping residents build independence and brighter futures. Position: Project Worker Location: Southend-on-Sea Hours: Full-time, 37 hours per week (including evenings, weekends and Bank Holidays on a rota basis) Salary: £27,054 rising to £29357 Contract: Permanent Closing date: 15/12/25 Interviews: 22/12/25 About the Job As a Project Worker, you will provide practical advice, support and housing management to residents living in our supported accommodation. You will play a vital role in helping people affected by homelessness to sustain tenancies, improve wellbeing and develop essential life skills. Managing a caseload, undertaking assessments, support plans and reviews. Building positive, trusting relationships with residents and tailoring support packages to individual needs. Supporting residents with welfare, housing, benefits and legal rights. Encouraging engagement with health, mental health and addiction services. Helping residents develop independent living skills such as budgeting, cooking and personal care. Ensuring properties are safe, secure and compliant with health & safety standards. Maintaining accurate case files and database records for monitoring and reporting. Working collaboratively with partner agencies and attending joint meetings. Providing evening and weekend cover across sites as part of the rota. About You Knowledge of homelessness issues and the challenges faced by those affected. Clear communication skills, applying trauma-informed approaches. The ability to establish trust, identify safeguarding concerns and respond appropriately. Confidence to work independently as well as collaboratively within a team. Patience, resilience and self-control in challenging situations. Flexibility to work evenings, weekends and Bank Holidays. A qualification such as NVQ Level 3 in Health & Social Care, Housing or IAG is desirable, alongside experience of partnership working and applying health & safety guidance. Other roles you may have experience of could include Housing Support Worker, Supported Housing Officer, Homelessness Support Worker, Tenancy Sustainment Officer, Key Worker, Resettlement Worker, Community Support Worker.