Are you looking for a new opportunity to develop a career in Local Government? We have an opening for a Senior Business Support Officer to join our client, Warwickshire County Council. Job Title: Senior Business Support Officer Pay rate: 14.82ph Duration: Temporary until February 2027 (Maternity Cover) Company: Warwickshire County Council Hours: Full time Location: Camphill Early Years Centre, Nuneaton What does the job entail? On behalf of Warwickshire County Council, Pertemps Recruitment have an exciting opportunity for a Senior Business Support Officer to join the Adult & Community Learning (ACL) team. This is a specialised role which will act as the Data Officer for ACL, playing a key part in ensuring accurate learner data reporting for funding purposes. As well as overseeing the daily operational tasks of the team, the successful candidate will be responsible for managing and maintaining key data systems, ensuring compliance with funding requirements. You will achieve this by: Overseeing the day-to-day workload and priorities of the Business Support team Inputting and managing learner completion and qualification data Ensuring accurate data reporting to the FSA for funding purposes Maintaining and developing database systems Using Excel to analyse and manage data effectively Supporting wider administrative and operational functions within the team What are we looking for in the ideal candidate? Previous experience working with databases and strong Excel skills Experience in a senior administrative or business support role Strong attention to detail, particularly when working with data Ability to oversee workloads and support team delivery Confident working in a fast-paced, team environment About us and our client As a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining one of the UK's largest and most successful independent recruitment agencies. Our partnership approach ensures you feel valued and supported throughout your assignment. Warwickshire County Council is a forward-thinking Local Authority committed to delivering high-quality services. You can expect to be part of a team that is: High performing Collaborative Customer focused Accountable Trustworthy
May 05, 2026
Seasonal
Are you looking for a new opportunity to develop a career in Local Government? We have an opening for a Senior Business Support Officer to join our client, Warwickshire County Council. Job Title: Senior Business Support Officer Pay rate: 14.82ph Duration: Temporary until February 2027 (Maternity Cover) Company: Warwickshire County Council Hours: Full time Location: Camphill Early Years Centre, Nuneaton What does the job entail? On behalf of Warwickshire County Council, Pertemps Recruitment have an exciting opportunity for a Senior Business Support Officer to join the Adult & Community Learning (ACL) team. This is a specialised role which will act as the Data Officer for ACL, playing a key part in ensuring accurate learner data reporting for funding purposes. As well as overseeing the daily operational tasks of the team, the successful candidate will be responsible for managing and maintaining key data systems, ensuring compliance with funding requirements. You will achieve this by: Overseeing the day-to-day workload and priorities of the Business Support team Inputting and managing learner completion and qualification data Ensuring accurate data reporting to the FSA for funding purposes Maintaining and developing database systems Using Excel to analyse and manage data effectively Supporting wider administrative and operational functions within the team What are we looking for in the ideal candidate? Previous experience working with databases and strong Excel skills Experience in a senior administrative or business support role Strong attention to detail, particularly when working with data Ability to oversee workloads and support team delivery Confident working in a fast-paced, team environment About us and our client As a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining one of the UK's largest and most successful independent recruitment agencies. Our partnership approach ensures you feel valued and supported throughout your assignment. Warwickshire County Council is a forward-thinking Local Authority committed to delivering high-quality services. You can expect to be part of a team that is: High performing Collaborative Customer focused Accountable Trustworthy
Operations Administrator Salary: 31,000 Location: Wokingham, Berkshire Hours: Monday to Friday (9am - 5pm) Great opportunity for an ambitious professional to supervise the delivery of services to a portfolio of sites. You will be office based and responsible for co-ordinating the administration of a region which will include scheduling of staff and admin support. Responsibilities will include: Scheduling of staff across sites Co-ordinate the ordering of staff uniform General administration Update staff rota's Make calls to site staff Respond to emergency situations on site Provide guidance to staff on site Ensure Assignment Instructions are followed Continually strive for service excellence Extend services and add value where possible. Assist with staff recruitment Applicants must meet the following criteria: Strong admin skills Excellent customer service skills Full driving license Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud HSEQ (Health, Safety, Environmental & Quality Assurance) Security Sales & Business Development Electronic Security Risk Management
May 05, 2026
Full time
Operations Administrator Salary: 31,000 Location: Wokingham, Berkshire Hours: Monday to Friday (9am - 5pm) Great opportunity for an ambitious professional to supervise the delivery of services to a portfolio of sites. You will be office based and responsible for co-ordinating the administration of a region which will include scheduling of staff and admin support. Responsibilities will include: Scheduling of staff across sites Co-ordinate the ordering of staff uniform General administration Update staff rota's Make calls to site staff Respond to emergency situations on site Provide guidance to staff on site Ensure Assignment Instructions are followed Continually strive for service excellence Extend services and add value where possible. Assist with staff recruitment Applicants must meet the following criteria: Strong admin skills Excellent customer service skills Full driving license Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud HSEQ (Health, Safety, Environmental & Quality Assurance) Security Sales & Business Development Electronic Security Risk Management
Temporary Correspondence Business Support OfficerSalary: 29,766.96 Location: Manchester / Hybrid Contract: Temporary - Start ASAP until 30 September (with potential to extend) We are recruiting for a Temporary Correspondence Business Support Officer to support a busy Communications Team. This role focusses on handling public enquiries via telephone and written correspondence, alongside providing administrative and business support to senior communications staff. The post holder will act as a first point of contact for the organisation, delivering a professional, responsive and customer-focused service while helping to ensure enquiries are handled accurately and efficiently. Key Responsibilities Respond to a wide range of telephone and written enquiries relating to the organisation's work. Act as the first point of contact for members of the public, providing clear, helpful and professional responses. Identify, manage and escalate sensitive issues or potential reputational risks appropriately. Provide flexible administrative and business support across the Communications Team, including support to senior leaders. Work collaboratively with colleagues to ensure effective information sharing and consistent messaging. Build and maintain positive working relationships across the Communications function and wider organisation. Demonstrate flexibility and adaptability in response to changing priorities and workload. Knowledge, Skills and Experience Experience answering and redirecting telephone calls, including dealing with sensitive or challenging enquiries. Strong customer service skills, with the ability to create a positive first impression. Excellent verbal and written communication skills. Strong organisational and administrative abilities. A good level of computer literacy, including Microsoft Word and Excel. The ability to manage your own workload with minimal supervision, prioritising tasks effectively. The ability to quickly build knowledge of an organisation and use this to respond to enquiries or identify appropriate sources of information. Strong interpersonal skills and the ability to build effective working relationships at all levels. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 05, 2026
Seasonal
Temporary Correspondence Business Support OfficerSalary: 29,766.96 Location: Manchester / Hybrid Contract: Temporary - Start ASAP until 30 September (with potential to extend) We are recruiting for a Temporary Correspondence Business Support Officer to support a busy Communications Team. This role focusses on handling public enquiries via telephone and written correspondence, alongside providing administrative and business support to senior communications staff. The post holder will act as a first point of contact for the organisation, delivering a professional, responsive and customer-focused service while helping to ensure enquiries are handled accurately and efficiently. Key Responsibilities Respond to a wide range of telephone and written enquiries relating to the organisation's work. Act as the first point of contact for members of the public, providing clear, helpful and professional responses. Identify, manage and escalate sensitive issues or potential reputational risks appropriately. Provide flexible administrative and business support across the Communications Team, including support to senior leaders. Work collaboratively with colleagues to ensure effective information sharing and consistent messaging. Build and maintain positive working relationships across the Communications function and wider organisation. Demonstrate flexibility and adaptability in response to changing priorities and workload. Knowledge, Skills and Experience Experience answering and redirecting telephone calls, including dealing with sensitive or challenging enquiries. Strong customer service skills, with the ability to create a positive first impression. Excellent verbal and written communication skills. Strong organisational and administrative abilities. A good level of computer literacy, including Microsoft Word and Excel. The ability to manage your own workload with minimal supervision, prioritising tasks effectively. The ability to quickly build knowledge of an organisation and use this to respond to enquiries or identify appropriate sources of information. Strong interpersonal skills and the ability to build effective working relationships at all levels. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
HR Administrator Location: Burgess Hill - Car driver required Contract: Full-time but Term Time Only Salary: 28k Temp to Perm Start Date: ASAP - full time in the office About the Role We are seeking a highly organised and proactive HR Administrator to join our clients busy and supportive central team. This role provides shared administrative support across the HR and People Communications functions, helping to ensure our workforce processes run smoothly and efficiently. Working closely with the HR & Payroll Manager, you will play a key role in coordinating HR activities, maintaining accurate systems and records, and supporting a consistent, trust-wide approach to HR administration and staff communication. Key Responsibilities The HR Administration Officer will be responsible for: Providing high-quality administrative support across HR and people-communications functions. Coordinating aspects of recruitment, onboarding and induction, ensuring processes are timely, accurate and compliant. Maintaining HR information systems and communication platforms, ensuring data is up to date and handled in line with statutory requirements. Supporting the planning, preparation and delivery of people-related communications, including staff updates, notices and engagement activities. Helping to implement and improve communication processes, templates and protocols. Assisting with audit, compliance and statutory reporting processes. Working collaboratively with colleagues across HR, IT, Data, Systems and other departments to support smooth and effective operations. Liaising with external agencies as directed, ensuring professionalism and clarity in all communications. About You We are looking for someone who: Has strong administrative experience, ideally within HR or a school/education environment. Is confident using digital systems and can maintain accurate records with excellent attention to detail. Communicates clearly and professionally, both in writing and in person. Can organise and prioritise workload effectively, even when working to tight deadlines. Enjoys working collaboratively and building positive working relationships. Is committed to confidentiality, safeguarding and high standards of compliance. Next steps: Apply today, the client is looking for someone to interview and start immediately! Please apply today with your up to date CV If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed) Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 05, 2026
Contractor
HR Administrator Location: Burgess Hill - Car driver required Contract: Full-time but Term Time Only Salary: 28k Temp to Perm Start Date: ASAP - full time in the office About the Role We are seeking a highly organised and proactive HR Administrator to join our clients busy and supportive central team. This role provides shared administrative support across the HR and People Communications functions, helping to ensure our workforce processes run smoothly and efficiently. Working closely with the HR & Payroll Manager, you will play a key role in coordinating HR activities, maintaining accurate systems and records, and supporting a consistent, trust-wide approach to HR administration and staff communication. Key Responsibilities The HR Administration Officer will be responsible for: Providing high-quality administrative support across HR and people-communications functions. Coordinating aspects of recruitment, onboarding and induction, ensuring processes are timely, accurate and compliant. Maintaining HR information systems and communication platforms, ensuring data is up to date and handled in line with statutory requirements. Supporting the planning, preparation and delivery of people-related communications, including staff updates, notices and engagement activities. Helping to implement and improve communication processes, templates and protocols. Assisting with audit, compliance and statutory reporting processes. Working collaboratively with colleagues across HR, IT, Data, Systems and other departments to support smooth and effective operations. Liaising with external agencies as directed, ensuring professionalism and clarity in all communications. About You We are looking for someone who: Has strong administrative experience, ideally within HR or a school/education environment. Is confident using digital systems and can maintain accurate records with excellent attention to detail. Communicates clearly and professionally, both in writing and in person. Can organise and prioritise workload effectively, even when working to tight deadlines. Enjoys working collaboratively and building positive working relationships. Is committed to confidentiality, safeguarding and high standards of compliance. Next steps: Apply today, the client is looking for someone to interview and start immediately! Please apply today with your up to date CV If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed) Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Executive Assistant to the CEO Location: London Contract Type: Permanent full time, office based 4 to 5 days per week Are you an energetic and organised professional looking to make a significant impact in the retail industry? Our client, a dynamic and innovative player in the fashion world, is searching for an Executive Assistant to support their Chief Executive Officer. This is a fantastic opportunity to work alongside a visionary leader and play a pivotal role in driving the company's success! About the Role: As the Executive Assistant to the CEO, you will be a trusted gatekeeper, coordinator, and right-hand partner. Your role is essential in ensuring the smooth execution of daily operations in a fast-paced and evolving environment. If you have a genuine passion for fashion and thrive in high-energy settings, we want to hear from you! Key Responsibilities: Executive Support: Manage complex calendars, appointments, and meetings across time zones, prioritising with agility. Board Preparation: Gather insights and data to prepare compelling board decks for quarterly presentations. Travel Coordination: Plan detailed domestic and international itineraries, including accommodations and logistics. Communications Management: Draft, proof, and manage correspondence and meeting notes, filtering communication as needed. Meeting Preparation: Organise briefings and materials to ensure the CEO is fully prepared for all meetings, including press engagements. Project Support: Assist with special projects, events, and brand collaborations, tracking deadlines and deliverables. Liaison Role: Act as the point of contact between the CEO and stakeholders, including press, partners, and teams. Confidentiality: Handle sensitive information with utmost discretion and professionalism. Office & Personal Coordination: Assist with personal errands and day-to-day support to ensure overall balance and efficiency. Sustainability Commitment: Contribute to our commitment to environmental and social responsibility by integrating sustainable practices into your work. What We're Looking For: Experience: 5+ years as an Executive Assistant in a fast-paced retail environment. Industry Exposure: Background in fashion, luxury, media, or entertainment preferred. Skills: Exceptional organisational, multitasking, and communication skills. Tech Proficiency: Advanced knowledge of Microsoft Office and Canva. Attention to Detail: High level of accuracy and follow-through. Adaptability: Ability to work under pressure and quickly adjust to shifting priorities. Professional Demeanour: Impeccable judgement and a polished presence. If you are ready to bring your expertise to a vibrant organisation that values creativity and innovation, we encourage you to apply! Join our client and be part of a team that is committed to making a positive impact in the fashion industry while promoting sustainability. How to Apply: Send your CV to this advert Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 05, 2026
Full time
Job Title: Executive Assistant to the CEO Location: London Contract Type: Permanent full time, office based 4 to 5 days per week Are you an energetic and organised professional looking to make a significant impact in the retail industry? Our client, a dynamic and innovative player in the fashion world, is searching for an Executive Assistant to support their Chief Executive Officer. This is a fantastic opportunity to work alongside a visionary leader and play a pivotal role in driving the company's success! About the Role: As the Executive Assistant to the CEO, you will be a trusted gatekeeper, coordinator, and right-hand partner. Your role is essential in ensuring the smooth execution of daily operations in a fast-paced and evolving environment. If you have a genuine passion for fashion and thrive in high-energy settings, we want to hear from you! Key Responsibilities: Executive Support: Manage complex calendars, appointments, and meetings across time zones, prioritising with agility. Board Preparation: Gather insights and data to prepare compelling board decks for quarterly presentations. Travel Coordination: Plan detailed domestic and international itineraries, including accommodations and logistics. Communications Management: Draft, proof, and manage correspondence and meeting notes, filtering communication as needed. Meeting Preparation: Organise briefings and materials to ensure the CEO is fully prepared for all meetings, including press engagements. Project Support: Assist with special projects, events, and brand collaborations, tracking deadlines and deliverables. Liaison Role: Act as the point of contact between the CEO and stakeholders, including press, partners, and teams. Confidentiality: Handle sensitive information with utmost discretion and professionalism. Office & Personal Coordination: Assist with personal errands and day-to-day support to ensure overall balance and efficiency. Sustainability Commitment: Contribute to our commitment to environmental and social responsibility by integrating sustainable practices into your work. What We're Looking For: Experience: 5+ years as an Executive Assistant in a fast-paced retail environment. Industry Exposure: Background in fashion, luxury, media, or entertainment preferred. Skills: Exceptional organisational, multitasking, and communication skills. Tech Proficiency: Advanced knowledge of Microsoft Office and Canva. Attention to Detail: High level of accuracy and follow-through. Adaptability: Ability to work under pressure and quickly adjust to shifting priorities. Professional Demeanour: Impeccable judgement and a polished presence. If you are ready to bring your expertise to a vibrant organisation that values creativity and innovation, we encourage you to apply! Join our client and be part of a team that is committed to making a positive impact in the fashion industry while promoting sustainability. How to Apply: Send your CV to this advert Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in City of London who are looking to appoint a Business Support Officer - Housing for the 3 months ongoing, at the rate of 29 per hour umbrella Job responsibilities We are seeking a proactive and detail-oriented Business Support Officer to join our Voids team. This role is pivotal in ensuring smooth administrative processes and supporting the operational functions of our housing services. You will provide essential support to the Manager, Service Managers, and Surveyor, helping maintain accurate records and streamline workflow across the department. Key Responsibilities: Accurate data inputting and maintenance of housing records. Managing key allocations and ensuring records are up-to-date. Raising orders in iWorld for contractors and monitoring progress. Updating the voids tracker to reflect current status. Issuing variation instructions as required. Chasing contractors for Gas and Electric certification and ensuring compliance. Providing general administrative support to the Manager, Service Managers, and Surveyor. Essential Skills & Experience: Previous experience in a housing or voids environment is highly desirable. Familiarity with the iWorld (NEC) system is advantageous. Strong administrative and organisational skills . Ability to work independently and as part of a team. Attention to detail and a proactive approach to problem-solving. Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
May 05, 2026
Seasonal
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in City of London who are looking to appoint a Business Support Officer - Housing for the 3 months ongoing, at the rate of 29 per hour umbrella Job responsibilities We are seeking a proactive and detail-oriented Business Support Officer to join our Voids team. This role is pivotal in ensuring smooth administrative processes and supporting the operational functions of our housing services. You will provide essential support to the Manager, Service Managers, and Surveyor, helping maintain accurate records and streamline workflow across the department. Key Responsibilities: Accurate data inputting and maintenance of housing records. Managing key allocations and ensuring records are up-to-date. Raising orders in iWorld for contractors and monitoring progress. Updating the voids tracker to reflect current status. Issuing variation instructions as required. Chasing contractors for Gas and Electric certification and ensuring compliance. Providing general administrative support to the Manager, Service Managers, and Surveyor. Essential Skills & Experience: Previous experience in a housing or voids environment is highly desirable. Familiarity with the iWorld (NEC) system is advantageous. Strong administrative and organisational skills . Ability to work independently and as part of a team. Attention to detail and a proactive approach to problem-solving. Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Your new company Working for a division of the Health and Social services group within the Welsh Government. Your new role Provide a comprehensive operational support service, including screening court applications and orders, formatting confidential documentation, drafting communications and minutes to a high standard, arranging meetings, monitoring incoming communications, filing and other administrative duties whilst working to tight timescales. Deal with sensitive telephone discussions and queries with service users. Contribute to the maintenance of internal records, including case related information, ensuring iShare records are complete and enabling effective compliance with Data Protection and Freedom of Information requirements. Working with complex CRM systems. What you'll need to succeed Excellent customer service skills, active listening skills and showing empathy and understanding. High level of administrative experience, along with any case management experience Experience working with CRMs, confident in navigating different systems and proficient in the use of Microsoft packages. Must pass a DBS check What you'll get in return 15.10 per hour Temporary role for an initial period of 6 months, with a possible extension Hybrid working, 2 days in office once training is complete. 37 hours per week DBS check will be covered by agency. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 04, 2026
Seasonal
Your new company Working for a division of the Health and Social services group within the Welsh Government. Your new role Provide a comprehensive operational support service, including screening court applications and orders, formatting confidential documentation, drafting communications and minutes to a high standard, arranging meetings, monitoring incoming communications, filing and other administrative duties whilst working to tight timescales. Deal with sensitive telephone discussions and queries with service users. Contribute to the maintenance of internal records, including case related information, ensuring iShare records are complete and enabling effective compliance with Data Protection and Freedom of Information requirements. Working with complex CRM systems. What you'll need to succeed Excellent customer service skills, active listening skills and showing empathy and understanding. High level of administrative experience, along with any case management experience Experience working with CRMs, confident in navigating different systems and proficient in the use of Microsoft packages. Must pass a DBS check What you'll get in return 15.10 per hour Temporary role for an initial period of 6 months, with a possible extension Hybrid working, 2 days in office once training is complete. 37 hours per week DBS check will be covered by agency. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Adecco are please to be recruiting for a Administration Assistant to work within the Cumbria Constabulary Are you an enthusiastic and organised individual with a passion for administration? Our client in the public sector is looking for a dedicated Admin Support professional to join their Central Ticket Office team! This temporary role offers an exciting opportunity to contribute to the effective operation of a vital public service, with an hourly rate of 13.10. Contract Type: Temporary End Date: January 2027 Working Pattern: Full Time Monday to Friday 9am to 5pm 37 hours per week Why Join Us? At our client's organisation, you will play a pivotal role in providing essential administrative support to all staff. Your efforts will help ensure the smooth operation of the Central Ticket Office, making a real difference in the community. Key Responsibilities: Open and record all incoming post on the National Fixed Penalty System. Process post through scanning and the Electronic Document Management System for prompt decisions. Produce daily prints and check all documents for future court action. Manage enquiries received in the Central Ticket Office email, ensuring timely responses. Operate the electronic mailing system, preparing documents for posting. Handle payments for transfers to the Fixed Penalty Office. Generate correspondence using Microsoft Word and the National Fixed Penalty System. Assist with processing driver admissions and checking for any discrepancies. Address enquiries from the public, remaining calm and professional, even in challenging situations. Liaise with Police Officers and Fixed Penalty Offices to resolve queries. Maintain accurate records in compliance with Data Protection regulations. What We're Looking For: The ideal candidate will possess: English GCSE (A-C) or equivalent. RSA II or equivalent experience. Clerical experience, demonstrating strong administrative skills. Proficiency in Microsoft Word, Microsoft Outlook, and IT literacy. Exceptional time management skills and the ability to prioritise tasks under pressure. Experience in customer service, particularly with public interactions. Conflict resolution skills to handle enquiries tactfully and assertively. Join Us! If you're ready to step into a role that offers variety and the chance to support the public sector, we want to hear from you! Your contributions will not only help in processing around 42,000 fixed penalties annually, which generates significant revenue, but also ensure that the community receives timely and accurate information. Apply today and become a part of a dynamic team where your skills will shine, and your efforts will be valued! Our client is an equal opportunities employer and welcomes applications from all sectors of the community. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 04, 2026
Seasonal
Adecco are please to be recruiting for a Administration Assistant to work within the Cumbria Constabulary Are you an enthusiastic and organised individual with a passion for administration? Our client in the public sector is looking for a dedicated Admin Support professional to join their Central Ticket Office team! This temporary role offers an exciting opportunity to contribute to the effective operation of a vital public service, with an hourly rate of 13.10. Contract Type: Temporary End Date: January 2027 Working Pattern: Full Time Monday to Friday 9am to 5pm 37 hours per week Why Join Us? At our client's organisation, you will play a pivotal role in providing essential administrative support to all staff. Your efforts will help ensure the smooth operation of the Central Ticket Office, making a real difference in the community. Key Responsibilities: Open and record all incoming post on the National Fixed Penalty System. Process post through scanning and the Electronic Document Management System for prompt decisions. Produce daily prints and check all documents for future court action. Manage enquiries received in the Central Ticket Office email, ensuring timely responses. Operate the electronic mailing system, preparing documents for posting. Handle payments for transfers to the Fixed Penalty Office. Generate correspondence using Microsoft Word and the National Fixed Penalty System. Assist with processing driver admissions and checking for any discrepancies. Address enquiries from the public, remaining calm and professional, even in challenging situations. Liaise with Police Officers and Fixed Penalty Offices to resolve queries. Maintain accurate records in compliance with Data Protection regulations. What We're Looking For: The ideal candidate will possess: English GCSE (A-C) or equivalent. RSA II or equivalent experience. Clerical experience, demonstrating strong administrative skills. Proficiency in Microsoft Word, Microsoft Outlook, and IT literacy. Exceptional time management skills and the ability to prioritise tasks under pressure. Experience in customer service, particularly with public interactions. Conflict resolution skills to handle enquiries tactfully and assertively. Join Us! If you're ready to step into a role that offers variety and the chance to support the public sector, we want to hear from you! Your contributions will not only help in processing around 42,000 fixed penalties annually, which generates significant revenue, but also ensure that the community receives timely and accurate information. Apply today and become a part of a dynamic team where your skills will shine, and your efforts will be valued! Our client is an equal opportunities employer and welcomes applications from all sectors of the community. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Adecco are pleased to be recruiting for a Panel Administrator/Note Taker to work within South Gloucestershire Council Location: Yate, South Gloucestershire Contract Type: Temporary Start Date: January 2026 End Date: July 2026 Hourly Rate: 13.90 Working Pattern: Full Time Monday - Thursday 8:45am - 5pm, Friday 8:45am - 4:30pm Driving Required: Yes Hybrid Working: Yes (Mix of remote and office work) DBS Not Required Are you organised, detail-oriented, and ready to make a positive impact in the public sector? Join our dedicated team as an Panel Administrator/Note Taker, providing essential support to our Independent Reviewing Officers! This is your opportunity to contribute to vital Child Protection services in a friendly, collaborative environment. What You'll Be Doing: Administrative Support: Arrange and prepare for statutory Child Protection meetings, ensuring everything runs smoothly. Note-Taking: Attend meetings (both virtually and in-person) across South Gloucestershire, accurately recording notes and minutes that are clear and comprehensive. Documentation Management: Input information into our centralised system and distribute minutes within the required statutory timelines. Work prioritisation: Monitor incoming work through shared mailboxes and internal systems, ensuring documentation is correct and processed in a timely manner. What We're Looking For: Skills & Experience: Strong administrative support experience, with a keen eye for detail and excellent communication skills. Time Management: Ability to manage multiple tasks and prioritise effectively. Computer Literacy: Proficient in using various computer systems for documentation and communication. Travel Capability: A valid driving licence and regular access to a vehicle, as you'll be travelling to various meeting locations throughout South Gloucestershire (3-4 times a week). Why Join Us? Friendly Environment: Become part of a small, experienced, and welcoming team that values collaboration. Flexible Working: Enjoy the benefits of hybrid working, balancing remote tasks with in-office collaboration. Training & Support: We provide ongoing training and support to help you thrive in your role. Travel Expenses Paid: Your travel expenses for work-related travel will be reimbursed. This is a fantastic opportunity to apply your administrative skills in a meaningful way while supporting the local community. If you're excited about the prospect of making a difference and being part of a dedicated team, we want to hear from you! Apply Now! Don't miss this chance to contribute to our important work. We can't wait to welcome you aboard! Note: This position does not require a DBS check. We encourage applications from individuals who are passionate about making a difference in the public sector. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 04, 2026
Seasonal
Adecco are pleased to be recruiting for a Panel Administrator/Note Taker to work within South Gloucestershire Council Location: Yate, South Gloucestershire Contract Type: Temporary Start Date: January 2026 End Date: July 2026 Hourly Rate: 13.90 Working Pattern: Full Time Monday - Thursday 8:45am - 5pm, Friday 8:45am - 4:30pm Driving Required: Yes Hybrid Working: Yes (Mix of remote and office work) DBS Not Required Are you organised, detail-oriented, and ready to make a positive impact in the public sector? Join our dedicated team as an Panel Administrator/Note Taker, providing essential support to our Independent Reviewing Officers! This is your opportunity to contribute to vital Child Protection services in a friendly, collaborative environment. What You'll Be Doing: Administrative Support: Arrange and prepare for statutory Child Protection meetings, ensuring everything runs smoothly. Note-Taking: Attend meetings (both virtually and in-person) across South Gloucestershire, accurately recording notes and minutes that are clear and comprehensive. Documentation Management: Input information into our centralised system and distribute minutes within the required statutory timelines. Work prioritisation: Monitor incoming work through shared mailboxes and internal systems, ensuring documentation is correct and processed in a timely manner. What We're Looking For: Skills & Experience: Strong administrative support experience, with a keen eye for detail and excellent communication skills. Time Management: Ability to manage multiple tasks and prioritise effectively. Computer Literacy: Proficient in using various computer systems for documentation and communication. Travel Capability: A valid driving licence and regular access to a vehicle, as you'll be travelling to various meeting locations throughout South Gloucestershire (3-4 times a week). Why Join Us? Friendly Environment: Become part of a small, experienced, and welcoming team that values collaboration. Flexible Working: Enjoy the benefits of hybrid working, balancing remote tasks with in-office collaboration. Training & Support: We provide ongoing training and support to help you thrive in your role. Travel Expenses Paid: Your travel expenses for work-related travel will be reimbursed. This is a fantastic opportunity to apply your administrative skills in a meaningful way while supporting the local community. If you're excited about the prospect of making a difference and being part of a dedicated team, we want to hear from you! Apply Now! Don't miss this chance to contribute to our important work. We can't wait to welcome you aboard! Note: This position does not require a DBS check. We encourage applications from individuals who are passionate about making a difference in the public sector. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Administration Officer (Placements) - Immediate start. We are currently supporting a client based in Belfast. This role supports the smooth running of student placements and lifelong learning programmes. You'll help organise placements, manage data, communicate with students and external partners, and ensure everything runs efficiently and on time. This is a on-going part time temporary position. Student Placements Support the coordination and administration of student placements Liaise with external organisations to arrange and manage placements Keep accurate records of placements, visits, and assessments Provide guidance to students and staff on placement processes Monitor placement progress and ensure reports and results are recorded Maintain online content and send communications to students Produce basic reports and support ongoing improvements Lifelong Learning Support the administration of short courses and lifelong learning programmes Manage applications, bookings, and communications Keep course information and records up to date Help organise timetables, rooms, and tutor schedules Track attendance and support certification Process invoices and support basic financial administration Act as a point of contact for learners and tutors General Duties Follow data protection and organisational policies Keep records accurate and up to date Manage your workload and meet deadlines Work as part of a team and support improvements Help with events and other tasks when needed Working hours: Monday-Thursday(Flexible on the third day) - 8:50am - 17:00pm. Pay Rate: 15.12p/h (weekly paid) Brook Street NMR is acting as an Employment Business in relation to this vacancy.
May 04, 2026
Seasonal
Administration Officer (Placements) - Immediate start. We are currently supporting a client based in Belfast. This role supports the smooth running of student placements and lifelong learning programmes. You'll help organise placements, manage data, communicate with students and external partners, and ensure everything runs efficiently and on time. This is a on-going part time temporary position. Student Placements Support the coordination and administration of student placements Liaise with external organisations to arrange and manage placements Keep accurate records of placements, visits, and assessments Provide guidance to students and staff on placement processes Monitor placement progress and ensure reports and results are recorded Maintain online content and send communications to students Produce basic reports and support ongoing improvements Lifelong Learning Support the administration of short courses and lifelong learning programmes Manage applications, bookings, and communications Keep course information and records up to date Help organise timetables, rooms, and tutor schedules Track attendance and support certification Process invoices and support basic financial administration Act as a point of contact for learners and tutors General Duties Follow data protection and organisational policies Keep records accurate and up to date Manage your workload and meet deadlines Work as part of a team and support improvements Help with events and other tasks when needed Working hours: Monday-Thursday(Flexible on the third day) - 8:50am - 17:00pm. Pay Rate: 15.12p/h (weekly paid) Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Stage 2 Complaints Officer Temp on going Based in West London Office based This will be a full time role - 36 hours per week. Monday - Friday 9 to 5 The first few weeks will be full time in the office and then 3 days minimum in office per week once induction and training completed Temporary Accommodation Procurement & Contract Officer however the role will primarily focus on Temporary Accommodation Repairs & Complaints casework with a special focus on Complaints, Members Enquires, Ombudsman enquiries from investigating them, communicating with residents and agents and responding to residents in writing in line with our corporate complaints policy. Excellent verbal and written skills will be required and a background in Temporary Accommodation, Property Management, Repairs & maintenance is desirable.
May 04, 2026
Contractor
Stage 2 Complaints Officer Temp on going Based in West London Office based This will be a full time role - 36 hours per week. Monday - Friday 9 to 5 The first few weeks will be full time in the office and then 3 days minimum in office per week once induction and training completed Temporary Accommodation Procurement & Contract Officer however the role will primarily focus on Temporary Accommodation Repairs & Complaints casework with a special focus on Complaints, Members Enquires, Ombudsman enquiries from investigating them, communicating with residents and agents and responding to residents in writing in line with our corporate complaints policy. Excellent verbal and written skills will be required and a background in Temporary Accommodation, Property Management, Repairs & maintenance is desirable.
Housing Register Assessment Officer Location: Epping, Essex Contract: Full-Time, Temporary (3 Months) 37 Hours per Week Pay Rate: £19.09 PAYE / £24.44 Umbrella We are pleased to be supporting in the recruitment of a Housing Register Assessment Officer for an initial 3-month temporary assignment. This is an exciting opportunity to play a key role in delivering vital housing services within a dynamic local authority environment. Purpose of the Role As a Housing Register Assessment Officer, you will be responsible for the effective maintenance and administration of the Council s Housing Register. You will ensure compliance with relevant housing legislation, including the Housing Act 1996 (Parts VI & VII, as amended) and the Homelessness Reduction Act 2017, while delivering a high-quality, customer-focused service. Key Responsibilities Assess housing applications in line with legislation, policy, and the Council s allocation scheme, ensuring accurate banding decisions Interpret and apply housing law, case law, and statutory guidance Provide clear, comprehensive housing advice to applicants Support the Rehousing Team Manager in delivering an innovative and high-performing service Maintain accurate records and contribute to efficient, digitally focused processes Build and maintain strong relationships with customers, stakeholders, and partners Represent the service at meetings and user groups where required Skills, Knowledge & Experience Relevant qualification or equivalent experience demonstrating strong literacy and numeracy skills Experience within housing, local government, or a similar complex organisation (e.g. Local Authority or Registered Social Landlord) Strong understanding of housing legislation and policy Experience in a customer service environment Ability to analyse information and produce clear, concise written reports Excellent communication skills with the ability to build effective working relationships Understanding of safeguarding responsibilities relevant to the role Politically aware with an understanding of challenges facing local government Comfortable using technology to support modern service delivery Attendance at off-site meetings may be required (via public transport, personal vehicle, or council vehicle where available) Duties may evolve in line with service needs, consistent with the level of the role To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
May 04, 2026
Contractor
Housing Register Assessment Officer Location: Epping, Essex Contract: Full-Time, Temporary (3 Months) 37 Hours per Week Pay Rate: £19.09 PAYE / £24.44 Umbrella We are pleased to be supporting in the recruitment of a Housing Register Assessment Officer for an initial 3-month temporary assignment. This is an exciting opportunity to play a key role in delivering vital housing services within a dynamic local authority environment. Purpose of the Role As a Housing Register Assessment Officer, you will be responsible for the effective maintenance and administration of the Council s Housing Register. You will ensure compliance with relevant housing legislation, including the Housing Act 1996 (Parts VI & VII, as amended) and the Homelessness Reduction Act 2017, while delivering a high-quality, customer-focused service. Key Responsibilities Assess housing applications in line with legislation, policy, and the Council s allocation scheme, ensuring accurate banding decisions Interpret and apply housing law, case law, and statutory guidance Provide clear, comprehensive housing advice to applicants Support the Rehousing Team Manager in delivering an innovative and high-performing service Maintain accurate records and contribute to efficient, digitally focused processes Build and maintain strong relationships with customers, stakeholders, and partners Represent the service at meetings and user groups where required Skills, Knowledge & Experience Relevant qualification or equivalent experience demonstrating strong literacy and numeracy skills Experience within housing, local government, or a similar complex organisation (e.g. Local Authority or Registered Social Landlord) Strong understanding of housing legislation and policy Experience in a customer service environment Ability to analyse information and produce clear, concise written reports Excellent communication skills with the ability to build effective working relationships Understanding of safeguarding responsibilities relevant to the role Politically aware with an understanding of challenges facing local government Comfortable using technology to support modern service delivery Attendance at off-site meetings may be required (via public transport, personal vehicle, or council vehicle where available) Duties may evolve in line with service needs, consistent with the level of the role To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Temporary Customer Liaison Officer Location: Crewe/Chester/Stoke areas Contract: Temporary (initial 4 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Crewe area. This role is initially offered on a 4 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a face-to-face customer service role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector What's on Offer Competitive pay, dependent on experience Mileage expenses for business travel Opportunity to work on meaningful community-focused projects Potential for contract extension or permanent employment If you're an experienced Customer Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed)
May 04, 2026
Contractor
Temporary Customer Liaison Officer Location: Crewe/Chester/Stoke areas Contract: Temporary (initial 4 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Crewe area. This role is initially offered on a 4 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a face-to-face customer service role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector What's on Offer Competitive pay, dependent on experience Mileage expenses for business travel Opportunity to work on meaningful community-focused projects Potential for contract extension or permanent employment If you're an experienced Customer Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed)
Senior Hearings Officer - Committee Secretary (Temporary) Contract: Temporary- up to 3 months Hours: Full-time, 35 hours per week Location: Central London / Hybrid (business need) Salary: 46,903 - 55,179 (pro rata) Pay: Weekly (via agency) The Role We are seeking an experienced Senior Hearings Officer - Committee Secretary to support high profile professional fitness to practise hearings. This is a specialist role requiring strong determination writing skills and the confidence to operate in a formal, public hearing environment. The role involves sitting in hearings (primarily virtual, with some in person), advising Committees on process and procedure, and drafting full, reasoned determinations under significant time pressure. Key Responsibilities Sit as Committee Secretary in hearings, facilitating proceedings and providing procedural advice to Committee Members, Legal Advisers, parties, and witnesses Summarise complex cases and draft full, detailed determinations reflecting the Committee's decisions and reasons Resolve procedural and logistical issues during hearings and keep cases on track Ensure hearings are conducted in accordance with relevant rules and regulations Review and analyse case bundles and legal information in advance of hearings Process payment of fees to Committee Chairs and Members Liaise with internal and external stakeholders, including for part?heard cases Most hearings are conducted virtually , but the postholder must be available to attend in person hearings in Central London when required. Essential Requirements In depth knowledge of professional regulation, hearings, and adjudicatory processes Proven experience working as a Committee/Panel Secretary , drafting full written decisions (not just minutes) Strong determination writing skills , able to capture Committee reasoning accurately and quickly Ability to work effectively in a high pressure, public hearing environment Regulatory focus is essential; prior healthcare regulator experience is strongly preferred Additional Information Hearings may overrun standard working hours; overtime is paid A structured onboarding and handover period will be provided No extension anticipated beyond the initial contract Selection Process Shortlisted candidates will complete a written exercise issued 1 hour prior to interview . Interviews will be held remotely and last approximately 30 minutes .
May 04, 2026
Seasonal
Senior Hearings Officer - Committee Secretary (Temporary) Contract: Temporary- up to 3 months Hours: Full-time, 35 hours per week Location: Central London / Hybrid (business need) Salary: 46,903 - 55,179 (pro rata) Pay: Weekly (via agency) The Role We are seeking an experienced Senior Hearings Officer - Committee Secretary to support high profile professional fitness to practise hearings. This is a specialist role requiring strong determination writing skills and the confidence to operate in a formal, public hearing environment. The role involves sitting in hearings (primarily virtual, with some in person), advising Committees on process and procedure, and drafting full, reasoned determinations under significant time pressure. Key Responsibilities Sit as Committee Secretary in hearings, facilitating proceedings and providing procedural advice to Committee Members, Legal Advisers, parties, and witnesses Summarise complex cases and draft full, detailed determinations reflecting the Committee's decisions and reasons Resolve procedural and logistical issues during hearings and keep cases on track Ensure hearings are conducted in accordance with relevant rules and regulations Review and analyse case bundles and legal information in advance of hearings Process payment of fees to Committee Chairs and Members Liaise with internal and external stakeholders, including for part?heard cases Most hearings are conducted virtually , but the postholder must be available to attend in person hearings in Central London when required. Essential Requirements In depth knowledge of professional regulation, hearings, and adjudicatory processes Proven experience working as a Committee/Panel Secretary , drafting full written decisions (not just minutes) Strong determination writing skills , able to capture Committee reasoning accurately and quickly Ability to work effectively in a high pressure, public hearing environment Regulatory focus is essential; prior healthcare regulator experience is strongly preferred Additional Information Hearings may overrun standard working hours; overtime is paid A structured onboarding and handover period will be provided No extension anticipated beyond the initial contract Selection Process Shortlisted candidates will complete a written exercise issued 1 hour prior to interview . Interviews will be held remotely and last approximately 30 minutes .
Dudley Council is currently hiring an experienced complaints officer on temporary basis for a period of 8 weeks. Job Role: Act as the lead for customers contacting Dudley Council Waste via telephone, email and social media delivering high-quality service, resolving queries, and supporting customers with their waste needs while upholding the Council values and behaviours. Duties: Handle inbound customer contacts via calls Provide accurate information, resolve service queries, and guide customers through digital tools and processes Manage customer complaints with empathy, ownership, and professionalism Maintain and update customer account records in line with procedures and actions taken Identify service improvement opportunities and provide feedback to enhance the customer experience Advocate and educate customers on digital tools and services Adhere to regulatory waste requirements Requirements: Excellent communication and active listening skills Strong customer focus with passion for helping and problem-solving Comfortable using digital systems and tools with ability to grasp new technology Resilient and adaptable with a positive attitude Experienced in waste service roll outs with technical understanding or willing to learn. Rate of pay is due to be discussed on an interview depending on experience. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
May 04, 2026
Seasonal
Dudley Council is currently hiring an experienced complaints officer on temporary basis for a period of 8 weeks. Job Role: Act as the lead for customers contacting Dudley Council Waste via telephone, email and social media delivering high-quality service, resolving queries, and supporting customers with their waste needs while upholding the Council values and behaviours. Duties: Handle inbound customer contacts via calls Provide accurate information, resolve service queries, and guide customers through digital tools and processes Manage customer complaints with empathy, ownership, and professionalism Maintain and update customer account records in line with procedures and actions taken Identify service improvement opportunities and provide feedback to enhance the customer experience Advocate and educate customers on digital tools and services Adhere to regulatory waste requirements Requirements: Excellent communication and active listening skills Strong customer focus with passion for helping and problem-solving Comfortable using digital systems and tools with ability to grasp new technology Resilient and adaptable with a positive attitude Experienced in waste service roll outs with technical understanding or willing to learn. Rate of pay is due to be discussed on an interview depending on experience. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Legal Administration Officer Location : Harlow Duration: 6 Months Days : Monday to Friday Pay Rate: £15.00 per hour We are delighted to be supporting out client in the recruitment of a 'Legal Administration Officer', on a full-time, temporary basis! Job Purpose: The post holder will be supporting the legal service through the provision of general and specialised activities across all areas of the service. Key Duties and Responsibilities: To assist with various items of legal work as required. Acknowledge instructions for new matters and liaise with client for any additional material needed. Open and prepare all case files and retrieve all documents as required. Undertake legal research as required. Assist with preparation of Court documents, Court bundles and Indexes. To provide administrative support for legal fee-earners. To deal with issues arising out of the computer systems used within the team. To assist with the processes required by Lexcel accreditation. The Experience you will bring: Knowledge and experience of administration and clerical work. Familiar with conveyancing and litigation, preparing court forms and drafting documents. Computer literate. Computer literacy, ability to work to deadlines, accuracy, attention to detail, ability to work under pressure. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.
May 04, 2026
Seasonal
Legal Administration Officer Location : Harlow Duration: 6 Months Days : Monday to Friday Pay Rate: £15.00 per hour We are delighted to be supporting out client in the recruitment of a 'Legal Administration Officer', on a full-time, temporary basis! Job Purpose: The post holder will be supporting the legal service through the provision of general and specialised activities across all areas of the service. Key Duties and Responsibilities: To assist with various items of legal work as required. Acknowledge instructions for new matters and liaise with client for any additional material needed. Open and prepare all case files and retrieve all documents as required. Undertake legal research as required. Assist with preparation of Court documents, Court bundles and Indexes. To provide administrative support for legal fee-earners. To deal with issues arising out of the computer systems used within the team. To assist with the processes required by Lexcel accreditation. The Experience you will bring: Knowledge and experience of administration and clerical work. Familiar with conveyancing and litigation, preparing court forms and drafting documents. Computer literate. Computer literacy, ability to work to deadlines, accuracy, attention to detail, ability to work under pressure. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.
Temporary Accommodation Officer Lambeth Contract £23.51 per hour PAYE or £30.67 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for a Temporary Accommodation Officer 3 Days in the office 2 days remote Must have previous relevant experience of working in homelessness specifically Temporary Accommodation Management Be part of the temporary accommodation team, managing and procuring various types of temporary accommodation This is one of many roles we are recruiting for please visit our website colbernlimited co uk Allocate a variety of temporary accommodation units including emergency accommodation, and control and conduct all activities leading to admissions and discharges where appropriate in order to achieve the most efficient and economic use of accommodation available. Minimise the inappropriate use of shared accommodation for families with children and ensure that all clients are effectively tracked, monitored and moved on from temporary accommodation where appropriate. Effectively liaise with and manage the day to day relationships with emergency accommodation providers and out of hours services, providing advice and monitoring their performance in the most effective use of temporary accommodation stock. Proactively work on a casework basis with all temporary accommodation residents occupying leased, hostels, direct lets, B&B and Annexe placements and all other types of temporary accommodation to assist them to move on from temporary accommodation. Closely monitor and track households occupying TA to ensure that they needs are fully assessed and met in the provision of accommodation and ensure households are promptly moved on once the Council s duty has ended. Be responsible for ensuring casework records and housing application details for residents are up to date and accurate. Responsible for dealing with all complaints, emergencies, tenancy and Anti Social Behaviour issues taking prompt and remedial effective action and enforcement and/or instigating legal instruction as necessary; providing advice and support as required. Oversee the day to day relationships with TA providers and closely manage and monitor the contractual arrangements and their performance ensuring prompt and appropriate actions are taken to address non compliance with contractual management arrangements and to improve performance Conduct visits to properties as required to ensure property standards are maintained and occupancy is verified; to address issues like complaints, disrepair ASB etc and to ensure property standards are maintained so that they comply with health and safety regulations and legislative requirements; taking prompt and effective action to address any failures and disrepair issues. To carry out the duties of the post in accordance with the Data Protection Act, the Health & Safety at Work Act and other relevant legislation, as well as Council policies, procedures, Standing Orders and Financial Regulations. Effectively manage the Councils varied portfolio of temporary accommodation (including leased, hostels, direct lets, B&B and Annexe placements and all other types of temporary accommodation) ensuring properties are of good standard, are suitable and fit for purpose. Manage and coordinate the timely hand-backs of leased accommodation to their owners or managing agents and negotiate new leases and renewals with agencies and landlords ensuring suitable TA is supplied through providers that satisfy demand in line with the Councils statutory provisions and move on requirements. Be self serving with respect to administration, case record keeping and other related duties and utilise IT systems to update and record information required according to guidance and established procedures. To undertake any other duties appropriate to the grade, that may be required. These may be varied from time to time to meet the needs of the service. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults. Take responsibility, appropriate to the post for promoting diversity including tackling racism and good race, ethnic & community relations. Liaise and work closely with other peer groups across housing and other directorates that have a direct influence on the section promoting a joined up approach in the operational deployment of services. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
May 04, 2026
Contractor
Temporary Accommodation Officer Lambeth Contract £23.51 per hour PAYE or £30.67 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for a Temporary Accommodation Officer 3 Days in the office 2 days remote Must have previous relevant experience of working in homelessness specifically Temporary Accommodation Management Be part of the temporary accommodation team, managing and procuring various types of temporary accommodation This is one of many roles we are recruiting for please visit our website colbernlimited co uk Allocate a variety of temporary accommodation units including emergency accommodation, and control and conduct all activities leading to admissions and discharges where appropriate in order to achieve the most efficient and economic use of accommodation available. Minimise the inappropriate use of shared accommodation for families with children and ensure that all clients are effectively tracked, monitored and moved on from temporary accommodation where appropriate. Effectively liaise with and manage the day to day relationships with emergency accommodation providers and out of hours services, providing advice and monitoring their performance in the most effective use of temporary accommodation stock. Proactively work on a casework basis with all temporary accommodation residents occupying leased, hostels, direct lets, B&B and Annexe placements and all other types of temporary accommodation to assist them to move on from temporary accommodation. Closely monitor and track households occupying TA to ensure that they needs are fully assessed and met in the provision of accommodation and ensure households are promptly moved on once the Council s duty has ended. Be responsible for ensuring casework records and housing application details for residents are up to date and accurate. Responsible for dealing with all complaints, emergencies, tenancy and Anti Social Behaviour issues taking prompt and remedial effective action and enforcement and/or instigating legal instruction as necessary; providing advice and support as required. Oversee the day to day relationships with TA providers and closely manage and monitor the contractual arrangements and their performance ensuring prompt and appropriate actions are taken to address non compliance with contractual management arrangements and to improve performance Conduct visits to properties as required to ensure property standards are maintained and occupancy is verified; to address issues like complaints, disrepair ASB etc and to ensure property standards are maintained so that they comply with health and safety regulations and legislative requirements; taking prompt and effective action to address any failures and disrepair issues. To carry out the duties of the post in accordance with the Data Protection Act, the Health & Safety at Work Act and other relevant legislation, as well as Council policies, procedures, Standing Orders and Financial Regulations. Effectively manage the Councils varied portfolio of temporary accommodation (including leased, hostels, direct lets, B&B and Annexe placements and all other types of temporary accommodation) ensuring properties are of good standard, are suitable and fit for purpose. Manage and coordinate the timely hand-backs of leased accommodation to their owners or managing agents and negotiate new leases and renewals with agencies and landlords ensuring suitable TA is supplied through providers that satisfy demand in line with the Councils statutory provisions and move on requirements. Be self serving with respect to administration, case record keeping and other related duties and utilise IT systems to update and record information required according to guidance and established procedures. To undertake any other duties appropriate to the grade, that may be required. These may be varied from time to time to meet the needs of the service. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults. Take responsibility, appropriate to the post for promoting diversity including tackling racism and good race, ethnic & community relations. Liaise and work closely with other peer groups across housing and other directorates that have a direct influence on the section promoting a joined up approach in the operational deployment of services. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
We are currently recruiting for Risk Triage Operator's to work for Dorset Police. These roles will be based at either Winfrith near Dorchester or Bournemouth. This is a temporary ongoing role working a shift pattern. Week 1 Mon - Fri 08:00 - 16:00 Week 2 Mon - Fri 15:00 - 23:00 Monday to Friday hours = 13.08 plus shift allowance of 14% Purpose of this role is to - Acting as the first point of contact for members of the public using the 101 service, you will be responsible for providing an efficient and effective communications service. Utilising risk assessments you will ensure that the most appropriate help and support is established, providing an efficient and reactive response to requests for service from the public. The focus of Contact Management is on making every contact count by managing multiple resources, contacts, and associated risk simultaneously to deliver an effective communications service . Main Responsibilities Effective management of non-Emergency contact via 101 telephony, online reporting, emails, and social media platforms. Dynamic use of THRIVE LITE risk assessment and knowledge of Force Policies to establish relevant channel for calls, utilising the Force Triage guide to accurately assess and determine correct contact channel. Using a call handling log system to forward messages to police officers from members of the public. Investigate the nature of all calls and determine the caller requirements. To maintain performance in line with the departments' performance targets, namely call answer rates and qualitative targets. Deal appropriately with callers who may be emotional, distressed, vulnerable, drunk or in crisis. Support general administration via Microsoft office products and other bespoke software ESSENTIAL CRITERIA Due to Police Vetting Criteria you must have resided within the UK continuously for at least 3 years at the time of application Good IT skills - Ability to type (30 WPM) and capture information, quickly and accurately with a good working knowledge of Microsoft office packages in particular Outlook Good communication Skills - Ability to listen and question effectively and communicate in a concise and accurate manner whilst showing empathy and understanding to callers to provide high quality customer service Resilience - Shows reliability and resilience in difficult circumstances. Remains calm and confident and responds logically and decisively in difficult situations. Team Working Skills - Works effectively as a team member and helps build relationships within it. Actively helps and supports others to achieve team goals Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 04, 2026
Seasonal
We are currently recruiting for Risk Triage Operator's to work for Dorset Police. These roles will be based at either Winfrith near Dorchester or Bournemouth. This is a temporary ongoing role working a shift pattern. Week 1 Mon - Fri 08:00 - 16:00 Week 2 Mon - Fri 15:00 - 23:00 Monday to Friday hours = 13.08 plus shift allowance of 14% Purpose of this role is to - Acting as the first point of contact for members of the public using the 101 service, you will be responsible for providing an efficient and effective communications service. Utilising risk assessments you will ensure that the most appropriate help and support is established, providing an efficient and reactive response to requests for service from the public. The focus of Contact Management is on making every contact count by managing multiple resources, contacts, and associated risk simultaneously to deliver an effective communications service . Main Responsibilities Effective management of non-Emergency contact via 101 telephony, online reporting, emails, and social media platforms. Dynamic use of THRIVE LITE risk assessment and knowledge of Force Policies to establish relevant channel for calls, utilising the Force Triage guide to accurately assess and determine correct contact channel. Using a call handling log system to forward messages to police officers from members of the public. Investigate the nature of all calls and determine the caller requirements. To maintain performance in line with the departments' performance targets, namely call answer rates and qualitative targets. Deal appropriately with callers who may be emotional, distressed, vulnerable, drunk or in crisis. Support general administration via Microsoft office products and other bespoke software ESSENTIAL CRITERIA Due to Police Vetting Criteria you must have resided within the UK continuously for at least 3 years at the time of application Good IT skills - Ability to type (30 WPM) and capture information, quickly and accurately with a good working knowledge of Microsoft office packages in particular Outlook Good communication Skills - Ability to listen and question effectively and communicate in a concise and accurate manner whilst showing empathy and understanding to callers to provide high quality customer service Resilience - Shows reliability and resilience in difficult circumstances. Remains calm and confident and responds logically and decisively in difficult situations. Team Working Skills - Works effectively as a team member and helps build relationships within it. Actively helps and supports others to achieve team goals Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Job Advertisement: HR Ops Support Administrator to work wthin the Devon & Cornwall Police Force Are you passionate about supporting people and processes in a dynamic environment? Our client, a key player in the public services sector, is seeking a dedicated HR Ops Support Administrator to join their team in East Knighton, Dorset. This is a fantastic opportunity for someone who thrives on administration and wants to make a difference in the HR landscape! Contract Type: Temporary Hourly Rate: 13.08 per hour End Date: March 2027 Working Pattern: Full Time, Monday to Friday 37 hour per week Location: Winfrith Working Arrangement: Hybrid working options available! (Full time office attendance during initial training period) About the Role: As an HR Ops Support Administrator, you will be the first point of contact for officers and staff, assisting with various aspects of the employment lifecycle. Your role will include: Providing advice to managers and staff on flexible working applications, extended leave breaks, and variations to contracts. Administering processes related to resignations and other leavers. Maintaining accurate electronic and paper-based personnel records. Supporting the HR Change Team with significant local, regional, and national projects. Producing HR support materials, ensuring that documentation is up-to-date and informative. Who You Are: The ideal candidate will possess: Excellent communication and interpersonal skills to deliver a customer-focused service. The ability to work as part of a team and independently. Strong IT skills, particularly in Microsoft Word, Excel, and Outlook. Good problem-solving, organisational, and decision-making skills. Basic numerical skills. Desirable Attributes: Familiarity with general HR policies and processes. Previous experience in HR administration or using HR systems. Why Join Us? In addition to a competitive hourly rate, our client offers a supportive working environment with the following perks: Hybrid working: Enjoy the flexibility of working from home and the office! Opportunities for professional development and growth. A friendly and inclusive team culture. Access to HR guidance and resources to help you thrive in your role. If you're ready to take the next step in your career and contribute to the essential work of public services, we want to hear from you! How to Apply: Please send your CV and a cover letter detailing your relevant experience to our recruitment team. Don't miss out on this opportunity to make a meaningful impact in HR operations! Join us in shaping a supportive work environment that values every team member. Apply today and become a part of something great! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 04, 2026
Seasonal
Job Advertisement: HR Ops Support Administrator to work wthin the Devon & Cornwall Police Force Are you passionate about supporting people and processes in a dynamic environment? Our client, a key player in the public services sector, is seeking a dedicated HR Ops Support Administrator to join their team in East Knighton, Dorset. This is a fantastic opportunity for someone who thrives on administration and wants to make a difference in the HR landscape! Contract Type: Temporary Hourly Rate: 13.08 per hour End Date: March 2027 Working Pattern: Full Time, Monday to Friday 37 hour per week Location: Winfrith Working Arrangement: Hybrid working options available! (Full time office attendance during initial training period) About the Role: As an HR Ops Support Administrator, you will be the first point of contact for officers and staff, assisting with various aspects of the employment lifecycle. Your role will include: Providing advice to managers and staff on flexible working applications, extended leave breaks, and variations to contracts. Administering processes related to resignations and other leavers. Maintaining accurate electronic and paper-based personnel records. Supporting the HR Change Team with significant local, regional, and national projects. Producing HR support materials, ensuring that documentation is up-to-date and informative. Who You Are: The ideal candidate will possess: Excellent communication and interpersonal skills to deliver a customer-focused service. The ability to work as part of a team and independently. Strong IT skills, particularly in Microsoft Word, Excel, and Outlook. Good problem-solving, organisational, and decision-making skills. Basic numerical skills. Desirable Attributes: Familiarity with general HR policies and processes. Previous experience in HR administration or using HR systems. Why Join Us? In addition to a competitive hourly rate, our client offers a supportive working environment with the following perks: Hybrid working: Enjoy the flexibility of working from home and the office! Opportunities for professional development and growth. A friendly and inclusive team culture. Access to HR guidance and resources to help you thrive in your role. If you're ready to take the next step in your career and contribute to the essential work of public services, we want to hear from you! How to Apply: Please send your CV and a cover letter detailing your relevant experience to our recruitment team. Don't miss out on this opportunity to make a meaningful impact in HR operations! Join us in shaping a supportive work environment that values every team member. Apply today and become a part of something great! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
We are currently recruiting for Risk Triage Operator's to work for Dorset Police. These roles will be based at either Winfrith near Dorchester or Bournemouth. This is a temporary ongoing role working a shift pattern. Week 1 Mon - Fri 08:00 - 16:00 Week 2 Mon - Fri 15:00 - 23:00 Monday to Friday hours = 13.08 plus shift allowance of 14% Purpose of this role is to - Acting as the first point of contact for members of the public using the 101 service, you will be responsible for providing an efficient and effective communications service. Utilising risk assessments you will ensure that the most appropriate help and support is established, providing an efficient and reactive response to requests for service from the public. The focus of Contact Management is on making every contact count by managing multiple resources, contacts, and associated risk simultaneously to deliver an effective communications service . Main Responsibilities Effective management of non-Emergency contact via 101 telephony, online reporting, emails, and social media platforms. Dynamic use of THRIVE LITE risk assessment and knowledge of Force Policies to establish relevant channel for calls, utilising the Force Triage guide to accurately assess and determine correct contact channel. Using a call handling log system to forward messages to police officers from members of the public. Investigate the nature of all calls and determine the caller requirements. To maintain performance in line with the departments' performance targets, namely call answer rates and qualitative targets. Deal appropriately with callers who may be emotional, distressed, vulnerable, drunk or in crisis. Support general administration via Microsoft office products and other bespoke software ESSENTIAL CRITERIA Due to Police Vetting Criteria you must have resided within the UK continuously for at least 3 years at the time of application Good IT skills - Ability to type (30 WPM) and capture information, quickly and accurately with a good working knowledge of Microsoft office packages in particular Outlook Good communication Skills - Ability to listen and question effectively and communicate in a concise and accurate manner whilst showing empathy and understanding to callers to provide high quality customer service Resilience - Shows reliability and resilience in difficult circumstances. Remains calm and confident and responds logically and decisively in difficult situations. Team Working Skills - Works effectively as a team member and helps build relationships within it. Actively helps and supports others to achieve team goals Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 04, 2026
Seasonal
We are currently recruiting for Risk Triage Operator's to work for Dorset Police. These roles will be based at either Winfrith near Dorchester or Bournemouth. This is a temporary ongoing role working a shift pattern. Week 1 Mon - Fri 08:00 - 16:00 Week 2 Mon - Fri 15:00 - 23:00 Monday to Friday hours = 13.08 plus shift allowance of 14% Purpose of this role is to - Acting as the first point of contact for members of the public using the 101 service, you will be responsible for providing an efficient and effective communications service. Utilising risk assessments you will ensure that the most appropriate help and support is established, providing an efficient and reactive response to requests for service from the public. The focus of Contact Management is on making every contact count by managing multiple resources, contacts, and associated risk simultaneously to deliver an effective communications service . Main Responsibilities Effective management of non-Emergency contact via 101 telephony, online reporting, emails, and social media platforms. Dynamic use of THRIVE LITE risk assessment and knowledge of Force Policies to establish relevant channel for calls, utilising the Force Triage guide to accurately assess and determine correct contact channel. Using a call handling log system to forward messages to police officers from members of the public. Investigate the nature of all calls and determine the caller requirements. To maintain performance in line with the departments' performance targets, namely call answer rates and qualitative targets. Deal appropriately with callers who may be emotional, distressed, vulnerable, drunk or in crisis. Support general administration via Microsoft office products and other bespoke software ESSENTIAL CRITERIA Due to Police Vetting Criteria you must have resided within the UK continuously for at least 3 years at the time of application Good IT skills - Ability to type (30 WPM) and capture information, quickly and accurately with a good working knowledge of Microsoft office packages in particular Outlook Good communication Skills - Ability to listen and question effectively and communicate in a concise and accurate manner whilst showing empathy and understanding to callers to provide high quality customer service Resilience - Shows reliability and resilience in difficult circumstances. Remains calm and confident and responds logically and decisively in difficult situations. Team Working Skills - Works effectively as a team member and helps build relationships within it. Actively helps and supports others to achieve team goals Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
