2 jobs found

Junior Sales Executive SwissTimepieces Luxury Watches Location: Kendal, Lake District Salary: £24,000 £26,000 + Up to 10% Performance Bonus + Christmas Bonus + 29 Days Holiday + Pension Hours: 35 hours per week (Monday Friday) + alternate Saturdays About SwissTimepieces SwissTimepieces began in 2017 as a passion project and has grown into a trusted luxury watch specialist. Our growth has been built on reputation, meticulous attention to detail, and a genuinely client-first approach. Every transaction matters. Every relationship counts. We exist to curate exceptional timepieces that celebrate life s milestones and become part of our clients stories, today and for generations to come. We re now entering an exciting new phase of growth. We re looking for people who want to build something meaningful not just fill a role, but contribute to a business with high standards, clear ambition, and long-term plans. The Opportunity We are looking for a Junior Sales Executive, someone ambitious, commercially minded, and eager to build a long-term career in luxury sales. You do not need extensive luxury experience. You do need drive, professionalism, and a genuine desire to learn. This role is designed as a development pathway into a fully-fledged Sales Executive position. You will be trained, supported, and gradually given ownership of client relationships and transactions as your capability grows. This is not simply a retail role. It is the start of a career in premium, consultative sales within a nationally recognised specialist business. What You ll Be Doing: Managing enquiries from clients looking to buy or sell luxury watches. Speaking confidently with clients via phone, email, and in-person appointments. Supporting senior team members on live transactions. Preparing and presenting quotations clearly and professionally. Building trusted, long-term client relationships. Maintaining accurate CRM records and sales documentation. Assisting with stock listings and pricing discussions. Helping create short-form video and social content. Gradually taking ownership of deals as your experience develops. Working towards clear performance targets. Who This Role Would Suit: Someone at the start of their sales career. A confident communicator who enjoys speaking with people. An individual currently in retail, hospitality, customer service, admin, or telesales who wants progression. Someone ambitious who wants development and responsibility. A reliable, organised individual who takes pride in standards. Someone comfortable being visible and occasionally appearing on camera. An interest in luxury products, watches, or premium brands is beneficial but attitude matters more. What We re Looking For: Strong communication skills. Professionalism and attention to detail. High levels of personal accountability. Willingness to learn and take feedback. A proactive, positive work ethic. Motivation to hit targets and continuously improve. Previous sales experience is welcome but not essential. What You ll Get: Salary: £24,000 £26,000 depending on experience. Bonus: Up to 10% performance bonus + annual Christmas bonus. Holiday: 29 days including Bank Holidays. Hours: 35-hour week (Monday Friday) with alternate Saturdays (those weeks are 33.5 hours with a weekday off). Pension: Workplace Pension Scheme. Development: Clear pathway into a Sales Executive role. Training: Ongoing coaching in consultative sales, negotiation, and product expertise, plus structured industry training (including NAJ-accredited programmes) as part of your progression. Why Join SwissTimepieces SwissTimepieces is not a corporate retailer. We are an independent, reputation-built luxury specialist where standards genuinely matter. You will work closely with high-value timepieces, serious clients, and a team that expects professionalism, accountability, and commercial focus. In return, you ll receive real responsibility, structured development, and the opportunity to build a long-term career within a growing business. As we grow, so do the people within it. If you re motivated by progression, pride in your work, and being part of something that is still building, this is the environment for you. How to Apply Please apply via our short application process, which includes a couple of quick assessments designed to help us, and you, determine whether it s the right fit. You ll also receive your own behavioural profile to keep. We are actively interviewing and aiming to appoint immediately. Applications will be reviewed on a rolling basis.

Job Purpose: Ensure the our Express Parcels/ eCommerce clients Direct Sales Channel achieves it's annual customer retention growth and new business targets revenue via the management of the direct sales team of 10. Through the effective deployment of the sales strategy, call cycle, business plans and commercial sales policies, whilst positively advocating and adhering to the our clients standards and core values. This will be achieved by leading and driving the development of 10 quality direct sales executives, engaging and inspiring, strong communication and sales coaching alongside close working relationships with all cross functional and central support teams, local and regional management. Key Responsibilities: - Set and communicate clear sales targets and performance expectations for the team. - Monitor individual and team performance, providing regular feedback and coaching. - Maintain and grow relationships with key accounts - Ensure the team are developing and passing on business to the relevant area of the business if the acount exceeds set revenue threshold (eg. Field Sales / Corporate) - Monitor sales metrics and create weekly reports for Head of Telesales & Admin to show progress. - Involved in the recruitment, training and management of the Direct Sales team. - Manage, coach and develop the team to ensure they exceed their targets via acquisition of New Business Revenue, Extra Business from existing customers , regains from previous traders and appointments booked for the Field sales team. - Ensure the team work exceed productivity KPIs. - Be the first point of escalation for customer queries / issues and work with support teams to ensure customer issues are resolved. - Proactively drive profit improvements via support with implementation of the GPI and supporting the team to manage "ship to profile" - Build and maintain a strong pipeline using opportunities from existing, regains and through new acquisition domestic and International products. - Achieve monthly, quarterly, annual targets - Monitor the gathering and updating of accurate customer information using the company's Salesforce system and quality updates of acitivity - Correct usage of Salesforce - Log all activity, updates, customer status, Opportunities - Understand customer trends identification of downturns in the prevention of attrition. - Work within business parameters for the approval of Profiles and Rate Amendments - Ensure all new acquisitions have a fully signed agreement by the customer - Ensure that all relevant documentation is accurately completed on time - Attend regular Team Meetings, contributing ideas to change and improve the customer experience and the performance of the team. - Undertake any reasonable duty as requested. - Report any identified issues or concerns in a timely manner - Have an excellent and sound understanding of our clients products and services and operating procedures - Work together as a team, provide cover for members of your team when required People Management Responsibilities: - Manage a team of 10 Telesales stff who will generate, manage and develop revenue through acquisition of new customers and booking appointments for the field sales. - Responsible for helping with the recruitment, retention, talent development and sales succession planning - Responsible for the team engagement, motivation and overseeing all tasks and assignments - Generates commitment, motivation and enthusiasm for the Brand, Company and Division Inspirational leadership - Leads and manages the team/s and performance targets in cooperation with division leadership, commercial, finance, National Telesales Manager and ultimately Head of Telesales & Admin. - Evaluates performance and takes appropriate action when and where required to address underperformance and recognise and reward success across sales compensation and recognition schemes Education / Qualification / Certification Requirements: - Educated to GCSE standard of education or equivalent - Sales Professional qualifications not essential but an advantage - More than 2 years' Telesales experience Experience, Knowledge and Skills: - Proven industry experience with a good understanding of all aspects of distribution. - Extensive experience of leading and inspiring a sales function or in a Senior Telesales role, ready for the step up - Must be fully commercially aware with a full understanding of P&L and performance measures. - Ability to plan and develop strategies, prepare and present proposals and make clear business decisions. - Knowledge of UK and International regions is required