SER Limited
Stevenage, Hertfordshire
Mar 14, 2026
Full time
Internal Sales Location: Stevenage (office-based) Salary: £30,000 - £35,000 basic + OTE (uncapped) Benefits: Pension scheme Employee discount Company social events 25 days holiday + bank holidays About the Role We are a rapidly growing UK distributor of CCTV, access control, intruder alarms, fire products, and other security technology. We supply trade customers across the UK, offering high-quality products, technical support, and expert guidance to installers and resellers. We are looking for an Internal Sales Executive to join our Stevenage office. This is an office-based, 9:00-17:30 role (with a 1-hour lunch break), focused on internal sales activity, outbound calls, and developing existing accounts. You'll be selling directly to installers, handling the full sales cycle over the phone, from initial call to order completion. This is an exciting opportunity to join a growing team and contribute to the expansion of our customer base while earning an uncapped bonus based on revenue targets. You will be a key member of the internal sales team, driving revenue and ensuring high levels of customer satisfaction. Key Responsibilities Proactively manage and develop relationships with existing installer accounts Conduct outbound sales calls to generate new business opportunities Deliver sales and revenue growth directly via phone Advise customers on technical solutions and product recommendations Provide accurate quotations and support customers throughout the sales process Maintain accurate records of customer interactions and sales activity Meet or exceed individual revenue targets to qualify for bonuses Skills & Experience Required Experience in internal sales, account management, or B2B customer-facing roles Background in Security, IT, Electrical, Electrical Wholesale, or Telecoms sectors preferred Strong communicator, confident on the phone and via email Organised, proactive, and comfortable managing multiple accounts Ability to build and maintain long-term relationships with trade customers Knowledge of security products is an advantage; training will be provided for the right candidate About the Business We are a leading UK distributor of security technology, specialising in CCTV, access control, intruder alarms, fire products, and associated solutions. Known for technical expertise and exceptional service, we support installers and trade customers with high-quality products and advice. As a growing business, we are expanding our internal salesteam and are committed to staff development, providing structured support, training, and a collaborative environment where employees can progress their careers. SER-IN
