Customer Experience Manager (CX) The location of the role is Sheffield (hybrid working). The duration of the contract is 5 months initially (with extension). The pay rate on offer is £650 - £730 per day (via Umbrella). The client is a leading financial services organisation. Role Description Delivering Great Digital Journeys; Leading a team working on CTOp App. Processes to support our new Enablement Customer Experience priority initiatives, the primary focus is Journey mapping to improve customer experience and to help guide product owners to focus on improving reliability of their services. This work underpins a number of our transformation initiatives for 2026 as it will allow us to measure success of our products offer to our customers. Customer Experience is responsible for ensuring CTO Stakeholders, Product Owners are delivering their desired outcomes using the bank's technology products and services. This position requires a combination of technical, business analysis, strategic, and customer-focused skills to ensure the bank's technology products meet the needs of its customers, stakeholders, and the bank's business goals within CTO. It is a critical role that requires a deep understanding of stakeholder needs, technology, and financial services. The ideal candidate will have a passion for customer success and understanding customer journeys, a customer-focused mindset, championing digital technologies and a track record of delivering results in a fast-paced, dynamic environment. Key Accountabilities of the Role Identify and analyze high-friction customer journeys within CTO products; conduct comprehensive journey mapping and develop strategic improvement plans to enhance overall customer satisfaction. Implement the Journey Satisfaction (JSAT) Score framework to accurately measure and reflect customer satisfaction across key touchpoints. Provide expert consultancy and coaching to Customer Experience teams on journey mapping methodologies; deliver "train-the-trainer" sessions to build internal capability. Present findings, insights, and progress updates to senior stakeholders; secure sponsorship and support for key initiatives and escalating issues when necessary. Collaborate closely with Product teams to drive process and product enhancements aimed at improving the overall digital customer journey experience. Champion customer centricity by helping Product teams understand customer pain points, ensuring product development focuses on delivering exceptional customer experiences rather than feature output alone. Partner with Product teams to educate customers, improving product knowledge and adoption through targeted enablement and communication initiatives. Qualifications Proven experience in customer success, product/journey mapping or a related field, with a track record of designing and delivering impactful improvement programs. Project Management and Business Analysis skills preferred. Strong leadership and team management skills, with the ability to inspire and mentor team members to achieve shared goals. Excellent communication and collaboration abilities, capable of working effectively with cross-functional teams, stakeholders, and senior leadership. Strategic thinking and problem-solving capabilities, with experience translating customer feedback into actionable plans and measurable outcomes. Strong analytical skills, with the ability to interpret data, track key performance indicators (KPIs), and present actionable insights. Expertise in managing documentation and processes using platforms.
Jul 12, 2026
Full time
Customer Experience Manager (CX) The location of the role is Sheffield (hybrid working). The duration of the contract is 5 months initially (with extension). The pay rate on offer is £650 - £730 per day (via Umbrella). The client is a leading financial services organisation. Role Description Delivering Great Digital Journeys; Leading a team working on CTOp App. Processes to support our new Enablement Customer Experience priority initiatives, the primary focus is Journey mapping to improve customer experience and to help guide product owners to focus on improving reliability of their services. This work underpins a number of our transformation initiatives for 2026 as it will allow us to measure success of our products offer to our customers. Customer Experience is responsible for ensuring CTO Stakeholders, Product Owners are delivering their desired outcomes using the bank's technology products and services. This position requires a combination of technical, business analysis, strategic, and customer-focused skills to ensure the bank's technology products meet the needs of its customers, stakeholders, and the bank's business goals within CTO. It is a critical role that requires a deep understanding of stakeholder needs, technology, and financial services. The ideal candidate will have a passion for customer success and understanding customer journeys, a customer-focused mindset, championing digital technologies and a track record of delivering results in a fast-paced, dynamic environment. Key Accountabilities of the Role Identify and analyze high-friction customer journeys within CTO products; conduct comprehensive journey mapping and develop strategic improvement plans to enhance overall customer satisfaction. Implement the Journey Satisfaction (JSAT) Score framework to accurately measure and reflect customer satisfaction across key touchpoints. Provide expert consultancy and coaching to Customer Experience teams on journey mapping methodologies; deliver "train-the-trainer" sessions to build internal capability. Present findings, insights, and progress updates to senior stakeholders; secure sponsorship and support for key initiatives and escalating issues when necessary. Collaborate closely with Product teams to drive process and product enhancements aimed at improving the overall digital customer journey experience. Champion customer centricity by helping Product teams understand customer pain points, ensuring product development focuses on delivering exceptional customer experiences rather than feature output alone. Partner with Product teams to educate customers, improving product knowledge and adoption through targeted enablement and communication initiatives. Qualifications Proven experience in customer success, product/journey mapping or a related field, with a track record of designing and delivering impactful improvement programs. Project Management and Business Analysis skills preferred. Strong leadership and team management skills, with the ability to inspire and mentor team members to achieve shared goals. Excellent communication and collaboration abilities, capable of working effectively with cross-functional teams, stakeholders, and senior leadership. Strategic thinking and problem-solving capabilities, with experience translating customer feedback into actionable plans and measurable outcomes. Strong analytical skills, with the ability to interpret data, track key performance indicators (KPIs), and present actionable insights. Expertise in managing documentation and processes using platforms.
Senior Project Manager Contract Duration : Until April 2027 Location : Remote with some travel to Edinburgh office Job Type: Contract - OUTSIDE IR35 We are seeking an experienced Senior Project Manager to support the delivery of a complex business and technology transformation programme. This role involves coordinating multiple workstreams to ensure effective governance, stakeholder engagement, and delivery management. Day-to-day of the role: Support the planning, coordination, and delivery of the programme across multiple interdependent workstreams. Monitor programme plans, milestones, critical paths, and deliverables to ensure key outcomes are achieved. Manage programme dependencies, identify risks and impacts, and proactively address them. Establish and maintain robust governance processes and reporting frameworks. Coordinate activities across various workstreams including business change, finance, procurement, HR, legal, and communications. Build and maintain effective relationships across different stakeholders and facilitate workshops and governance meetings. Required Skills & Qualifications: Proven track record in delivering complex digital, data, and technology transformation programmes. Strong experience in programme governance, risk management, and delivery management. Excellent stakeholder engagement and relationship management skills, capable of influencing and collaborating across various groups. Technical understanding of digital, data, and technology landscapes. Experience in public sector or highly regulated environments, with an understanding of associated compliance and accountability requirements. Benefits : Opportunity to lead a significant transformation in the public sector. Engage with high-level stakeholders and make impactful decisions. Professional growth in managing large-scale, complex projects. To apply for this Senior Project Manager position, please submit your CV and a member of the Reed Professional Services Talent Team will be in touch.
Jul 12, 2026
Contractor
Senior Project Manager Contract Duration : Until April 2027 Location : Remote with some travel to Edinburgh office Job Type: Contract - OUTSIDE IR35 We are seeking an experienced Senior Project Manager to support the delivery of a complex business and technology transformation programme. This role involves coordinating multiple workstreams to ensure effective governance, stakeholder engagement, and delivery management. Day-to-day of the role: Support the planning, coordination, and delivery of the programme across multiple interdependent workstreams. Monitor programme plans, milestones, critical paths, and deliverables to ensure key outcomes are achieved. Manage programme dependencies, identify risks and impacts, and proactively address them. Establish and maintain robust governance processes and reporting frameworks. Coordinate activities across various workstreams including business change, finance, procurement, HR, legal, and communications. Build and maintain effective relationships across different stakeholders and facilitate workshops and governance meetings. Required Skills & Qualifications: Proven track record in delivering complex digital, data, and technology transformation programmes. Strong experience in programme governance, risk management, and delivery management. Excellent stakeholder engagement and relationship management skills, capable of influencing and collaborating across various groups. Technical understanding of digital, data, and technology landscapes. Experience in public sector or highly regulated environments, with an understanding of associated compliance and accountability requirements. Benefits : Opportunity to lead a significant transformation in the public sector. Engage with high-level stakeholders and make impactful decisions. Professional growth in managing large-scale, complex projects. To apply for this Senior Project Manager position, please submit your CV and a member of the Reed Professional Services Talent Team will be in touch.
Project Manager, Tech, Commodity Trading £120,000 - £150,000 + Bonus and Benefits Package London Project Manager, Tech Delivery, Technology Delivery, Tech Transformation, Agile, SDLC, Software Engineering, Financial Services, Banking, Commodity Trading, Investment Managemrnt, Trading Organisation A global Commodity Trading business are currently seeking a Project Manager to join them on a permanent basis in London. The role requires very strong technology delivery experience in agile environments and focused on SDLC projects, rather than infrastructure. Experience in a small to medium Trading organisation, Commodity Trading business or hedge fund would be highly advantageous. £100,000 - £150,000 + Bonus and Benefits Package Essential Requirements: Experience working as a Project Manager in a trading organisation Very strong technology delivery experience across SDLC projects and to agile methodologies Experience working with onshore and offshore software engineering/ development teams Strong product knowledge Very strong stakeholder management skills Excellent verbal and written communication skills If you meet these requirements please apply for immediate consideration. To From Record Yes No Always use these settings To From Record Yes No Always use these settings
Jul 12, 2026
Full time
Project Manager, Tech, Commodity Trading £120,000 - £150,000 + Bonus and Benefits Package London Project Manager, Tech Delivery, Technology Delivery, Tech Transformation, Agile, SDLC, Software Engineering, Financial Services, Banking, Commodity Trading, Investment Managemrnt, Trading Organisation A global Commodity Trading business are currently seeking a Project Manager to join them on a permanent basis in London. The role requires very strong technology delivery experience in agile environments and focused on SDLC projects, rather than infrastructure. Experience in a small to medium Trading organisation, Commodity Trading business or hedge fund would be highly advantageous. £100,000 - £150,000 + Bonus and Benefits Package Essential Requirements: Experience working as a Project Manager in a trading organisation Very strong technology delivery experience across SDLC projects and to agile methodologies Experience working with onshore and offshore software engineering/ development teams Strong product knowledge Very strong stakeholder management skills Excellent verbal and written communication skills If you meet these requirements please apply for immediate consideration. To From Record Yes No Always use these settings To From Record Yes No Always use these settings
Responsibilities Define and execute Aggreko's global payroll strategy, leading a significant multi-year transformation programme focused on standardisation, automation, vendor consolidation, governance and process excellence. Build and develop a high-performing global payroll organisation, leading a team of professionals across multiple regions and fostering a culture of accountability, collaboration and continuous improvement. Own strategic relationships with global payroll providers and key stakeholders across HR, Reward, Finance, Tax, IT and regional leadership teams to drive consistency, efficiency and commercial value. Drive payroll systems, data integrity and controls, leveraging technology, Workday integration, automation and AI opportunities to improve colleague experience, reporting and operational effectiveness. Lead payroll operations globally, ensuring accurate, compliant and on-time payroll delivery across a complex, multi-country workforce while acting as the senior escalation point for payroll risks, issues and audit findings. Requirements An experienced global payroll leader with a strong track record managing complex, multi-country payroll operations and leading large-scale payroll transformation programmes. Highly knowledgeable in payroll governance, controls, tax, compliance and regulatory frameworks across multiple jurisdictions, with experience operating in outsourced payroll environments. A commercially minded leader who can balance strategic thinking with hands-on delivery, navigating business change while maintaining operational excellence. An exceptional stakeholder manager and communicator, comfortable influencing senior executives and leading multicultural teams through significant transformation. A people-first leader who embodies Aggreko's values of being Courageous, Driven, Accountable, Resilient, Inclusive and Development Minded, with the ability to lead individuals through change, not just processes.
Jul 12, 2026
Full time
Responsibilities Define and execute Aggreko's global payroll strategy, leading a significant multi-year transformation programme focused on standardisation, automation, vendor consolidation, governance and process excellence. Build and develop a high-performing global payroll organisation, leading a team of professionals across multiple regions and fostering a culture of accountability, collaboration and continuous improvement. Own strategic relationships with global payroll providers and key stakeholders across HR, Reward, Finance, Tax, IT and regional leadership teams to drive consistency, efficiency and commercial value. Drive payroll systems, data integrity and controls, leveraging technology, Workday integration, automation and AI opportunities to improve colleague experience, reporting and operational effectiveness. Lead payroll operations globally, ensuring accurate, compliant and on-time payroll delivery across a complex, multi-country workforce while acting as the senior escalation point for payroll risks, issues and audit findings. Requirements An experienced global payroll leader with a strong track record managing complex, multi-country payroll operations and leading large-scale payroll transformation programmes. Highly knowledgeable in payroll governance, controls, tax, compliance and regulatory frameworks across multiple jurisdictions, with experience operating in outsourced payroll environments. A commercially minded leader who can balance strategic thinking with hands-on delivery, navigating business change while maintaining operational excellence. An exceptional stakeholder manager and communicator, comfortable influencing senior executives and leading multicultural teams through significant transformation. A people-first leader who embodies Aggreko's values of being Courageous, Driven, Accountable, Resilient, Inclusive and Development Minded, with the ability to lead individuals through change, not just processes.
Technical Director - Civil Engineering page is loaded Technical Director - Civil Engineeringlocations: GB.London.Nova North: GB.Newcastle upon Tyne.Albany Court: GB.Manchester.Piccadilly: GB.Epsom.Woodcote Grove: GB.Cambridge.Wellbrook Courttime type: Full timeposted on: Posted Yesterdayjob requisition id: R-151019 Job Description Overview Shape the Future of our cities and environments. The Design & Advanced Technology (D&AT) Practice of AtkinsRéalis is seeking a Technical Director for Civil Engineering to join our team in the UK. We are looking for an energetic and experienced Civil Engineer that can both lead as technical expert in civil design and driving forward business results.AtkinsRéalis specialise in all aspects of civil engineering within the Land Development Sector for significant infrastructure projects in the UK and internationally. Civil Engineering project opportunities also stretch to other sectors such as nuclear energy, defence, and water infrastructure projects. We're committed to providing industry-leading engineering solutions right through the project lifecycle from feasibility to commissioning, with value added through client-side support as well as construction phases.As a key member of our technical leadership team, you'll play a vital role in shaping and delivering transformational programmes for critical UK infrastructure, with opportunities to work on landmark engineering projects for our Land Development projects - projects like Sizewell C, Ministry of Defence Programmes, Net Zero and Renewable Energy Projects, Homes England, Revantage UK, MADE Partnership, and more. We're committed to providing industry-leading solutions throughout the project lifecycle, adding value through client-side and construction-phase support.By providing technical leadership across the organisation you'll drive results, by contributing to functional strategy, influencing senior stakeholders, and leading within the civil group and multidisciplinary project teams, to deliver measurable outcomes. In this role, you will set direction for complex, high-impact projects and initiatives, anticipate business and regulatory challenges or changes, and develop innovative solutions and offerings that move the business forward.Become part of a team where every voice matters, and together we can tackle our clients' toughest challenges. We foster a diverse and inclusive environment where world-class talent thrives without boundaries. For us, collaboration isn't a buzzword. We value the different perspectives our people bring and recognise everyone for their contributions equally. We also know that different people have different priorities, which is why we're here to support you with whatever you need.Being a Technical Director with us involves UK wide travel. We offer hybrid working which involves 3 days per week travel/office based. This position can be based at any of our main locations: Epsom, London, Bristol, Exeter, Birmingham, Manchester, Newcastle, or Glasgow. It can also be based in our other offices but may require additional travel to main locations as needed: Peterborough, Cambridge, Cardiff, Swansea, Derby, Leeds, Belfast, Edinburgh. Your roleAs a Civil Engineering Technical Director in the D&AT Practice, the successful candidate would have the following responsibilities: Provide Technical Leadership within discipline for the national D&AT practice and influence D&AT Practice wide initiatives and recommend best practices to improve internal process and services. Serve as a recognised expert and technical authority in Civil Engineering across the D&AT Practice and wider AtkinsRéalis business. Provide visible representation of your and AtkinsRéalis' Civil Engineering technical expertise to our current and prospective clients. Collaborate with stakeholders at all levels, including internal and external clients, operational staff, project teams, or external stakeholders. Recommend and drive improvements to processes, services, and technical practices while ensuring robust engineering governance is consistently upheld. Oversee technical input into bid proposals, defining the delivery strategy and working with cross functional teams to prepare high quality, compliant, competitive submissions. Proactively identify opportunities for cross selling and business growth, using commercial insight to strengthen and expand client relationships and selling our value proposition to clients. Grow, develop, and manage the Civil Engineering capability within the national practice, supporting talent development and succession planning. Anticipate emerging business, regulatory, and technology challenges, identifying risks and opportunities early and advising senior leadership. Provide strategic oversight across multiple complex, multidisciplinary projects, ensuring technical excellence, safe delivery, and alignment with client and practice objectives. Work independently even in the most challenging situations. Act as the point of escalation for the most complex technical matters and exercise personal judgement to find solutions. About you The ideal candidate would be a well-rounded and versatile individual who exemplifies the following key skills and attributes: A degree in Civil Engineering or equivalent. Chartered Civil Engineer. Extensive experience in progressively senior technical roles, including significant leadership of complex, high risk, cross disciplinary projects and programmes. Nationally or international recognised subject matter expertise in utilities, drainage, paved and unpaved surfaces, access and accessibility, earthworks and construction logistics. Experience in the Energy or Defence markets is beneficial. Takes broad perspective to identify innovative solutions, challenges the status quo. Comprehensive knowledge and expertise in civil engineering including drainage, utilities, pavements and earthworks with experience across all design phases including construction. Expert knowledge of current design codes and standards as well as industry best practices, including CDM Regulations. Champion continuous improvement, driving enhancements to processes, services, technical standards, and innovation across the practice. Commercially astute, with experience shaping winning proposals and driving practice or business growth. Demonstrates strong communication skills, with the ability to convey complex ideas with clarity, anticipating challenges and persuading senior stakeholders to adopt new perspectives, and navigate diverse, international and cross-cultural delivery. A proactive, highly motivated mindset with a collaborative approach to drive teamwork and shared success across projects and the wider AtkinsRéalis D&AT practice. Rewards & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will
Jul 11, 2026
Full time
Technical Director - Civil Engineering page is loaded Technical Director - Civil Engineeringlocations: GB.London.Nova North: GB.Newcastle upon Tyne.Albany Court: GB.Manchester.Piccadilly: GB.Epsom.Woodcote Grove: GB.Cambridge.Wellbrook Courttime type: Full timeposted on: Posted Yesterdayjob requisition id: R-151019 Job Description Overview Shape the Future of our cities and environments. The Design & Advanced Technology (D&AT) Practice of AtkinsRéalis is seeking a Technical Director for Civil Engineering to join our team in the UK. We are looking for an energetic and experienced Civil Engineer that can both lead as technical expert in civil design and driving forward business results.AtkinsRéalis specialise in all aspects of civil engineering within the Land Development Sector for significant infrastructure projects in the UK and internationally. Civil Engineering project opportunities also stretch to other sectors such as nuclear energy, defence, and water infrastructure projects. We're committed to providing industry-leading engineering solutions right through the project lifecycle from feasibility to commissioning, with value added through client-side support as well as construction phases.As a key member of our technical leadership team, you'll play a vital role in shaping and delivering transformational programmes for critical UK infrastructure, with opportunities to work on landmark engineering projects for our Land Development projects - projects like Sizewell C, Ministry of Defence Programmes, Net Zero and Renewable Energy Projects, Homes England, Revantage UK, MADE Partnership, and more. We're committed to providing industry-leading solutions throughout the project lifecycle, adding value through client-side and construction-phase support.By providing technical leadership across the organisation you'll drive results, by contributing to functional strategy, influencing senior stakeholders, and leading within the civil group and multidisciplinary project teams, to deliver measurable outcomes. In this role, you will set direction for complex, high-impact projects and initiatives, anticipate business and regulatory challenges or changes, and develop innovative solutions and offerings that move the business forward.Become part of a team where every voice matters, and together we can tackle our clients' toughest challenges. We foster a diverse and inclusive environment where world-class talent thrives without boundaries. For us, collaboration isn't a buzzword. We value the different perspectives our people bring and recognise everyone for their contributions equally. We also know that different people have different priorities, which is why we're here to support you with whatever you need.Being a Technical Director with us involves UK wide travel. We offer hybrid working which involves 3 days per week travel/office based. This position can be based at any of our main locations: Epsom, London, Bristol, Exeter, Birmingham, Manchester, Newcastle, or Glasgow. It can also be based in our other offices but may require additional travel to main locations as needed: Peterborough, Cambridge, Cardiff, Swansea, Derby, Leeds, Belfast, Edinburgh. Your roleAs a Civil Engineering Technical Director in the D&AT Practice, the successful candidate would have the following responsibilities: Provide Technical Leadership within discipline for the national D&AT practice and influence D&AT Practice wide initiatives and recommend best practices to improve internal process and services. Serve as a recognised expert and technical authority in Civil Engineering across the D&AT Practice and wider AtkinsRéalis business. Provide visible representation of your and AtkinsRéalis' Civil Engineering technical expertise to our current and prospective clients. Collaborate with stakeholders at all levels, including internal and external clients, operational staff, project teams, or external stakeholders. Recommend and drive improvements to processes, services, and technical practices while ensuring robust engineering governance is consistently upheld. Oversee technical input into bid proposals, defining the delivery strategy and working with cross functional teams to prepare high quality, compliant, competitive submissions. Proactively identify opportunities for cross selling and business growth, using commercial insight to strengthen and expand client relationships and selling our value proposition to clients. Grow, develop, and manage the Civil Engineering capability within the national practice, supporting talent development and succession planning. Anticipate emerging business, regulatory, and technology challenges, identifying risks and opportunities early and advising senior leadership. Provide strategic oversight across multiple complex, multidisciplinary projects, ensuring technical excellence, safe delivery, and alignment with client and practice objectives. Work independently even in the most challenging situations. Act as the point of escalation for the most complex technical matters and exercise personal judgement to find solutions. About you The ideal candidate would be a well-rounded and versatile individual who exemplifies the following key skills and attributes: A degree in Civil Engineering or equivalent. Chartered Civil Engineer. Extensive experience in progressively senior technical roles, including significant leadership of complex, high risk, cross disciplinary projects and programmes. Nationally or international recognised subject matter expertise in utilities, drainage, paved and unpaved surfaces, access and accessibility, earthworks and construction logistics. Experience in the Energy or Defence markets is beneficial. Takes broad perspective to identify innovative solutions, challenges the status quo. Comprehensive knowledge and expertise in civil engineering including drainage, utilities, pavements and earthworks with experience across all design phases including construction. Expert knowledge of current design codes and standards as well as industry best practices, including CDM Regulations. Champion continuous improvement, driving enhancements to processes, services, technical standards, and innovation across the practice. Commercially astute, with experience shaping winning proposals and driving practice or business growth. Demonstrates strong communication skills, with the ability to convey complex ideas with clarity, anticipating challenges and persuading senior stakeholders to adopt new perspectives, and navigate diverse, international and cross-cultural delivery. A proactive, highly motivated mindset with a collaborative approach to drive teamwork and shared success across projects and the wider AtkinsRéalis D&AT practice. Rewards & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will
Bristol MBDA is accelerating the structure and deployment of HR data & AI initiatives to support business transformation and strategic workforce decisions. Operating in an on-premise, heavily governed IT environment across four countries (France, UK, Germany, Italy), the HR Data & AI Office drives initiatives where data security, employee privacy, and social dialogue are as critical as delivery speed. Salary: Circa £ 60,000 - £72,000 depending on experience Dynamic (hybrid) working: 1 day per week on-site Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . What you'll be doing: As HR Data & AI Project Manager, you will play a key role in shaping and delivering our HR Data & AI agenda across the UK. Working closely with HR, Technology, Data and Business stakeholders, you will help establish the foundations that enable trusted workforce data, actionable insights and future AI-powered capabilities. You will lead and support strategic initiatives that improve how HR data is governed, integrated, analysed and leveraged to create business value, while ensuring alignment with wider HR Data & Ai strategy and objectives. Key responsibilities include: Leading HR data, analytics and AI transformation initiatives from discovery through implementation and adoption Partnering with HR departments to define business requirements and translate them into scalable solutions Supporting the development of HR data governance, data quality and data management practices Driving the delivery of workforce analytics, reporting and insight capabilities that support evidence-based decision-making Identifying opportunities to leverage AI and automation to improve employee experience, operational efficiency and business outcomes Facilitating workshops, governance forums and stakeholder engagement activities to build alignment and drive successful delivery Coordinating cross-functional teams and managing project plans, risks, dependencies and outcomes Contributing to the evolution of our HR Data & AI operating model, standards and ways of working What we're looking for : Experience delivering data, analytics, AI, digital or business transformation programmes, within HR, People or Workforce environments Strong understanding of HR data ecosystems, including HR platforms, data warehouses, analytics solutions, reporting environments and workforce data domains Knowledge of data governance, data quality, data integration, data modelling and information management principles Ability to bridge business, HR and technical stakeholders and translate complex topics into practical actions and outcomes Experience managing multiple stakeholders and influencing decision-making at senior levels Excellent facilitation, communication and stakeholder management skills A structured, collaborative and delivery-focused approach Curiosity, innovation mindset and enthusiasm for the evolving role of data and AI in HR We'd love to hear from you if you have: Experience in People Analytics, Workforce Analytics, Skills intelligence or HR Data Management Exposure to AI, machine learning or advanced analytics use cases in HR Familiarity with HR technology ecosystems including HRIS, payroll, talent, learning, skills management and workforce management solutions and their associated data flows Experience supporting data-driven operating model or organisational transformation initiatives Why join us? This is an opportunity to help shape the future of HR through data, analytics and AI. You will work on high-impact transformation initiatives, collaborate with senior stakeholders and contribute to building capabilities that support better workforce decisions and business outcomes across the organisation. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more. We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Jul 11, 2026
Full time
Bristol MBDA is accelerating the structure and deployment of HR data & AI initiatives to support business transformation and strategic workforce decisions. Operating in an on-premise, heavily governed IT environment across four countries (France, UK, Germany, Italy), the HR Data & AI Office drives initiatives where data security, employee privacy, and social dialogue are as critical as delivery speed. Salary: Circa £ 60,000 - £72,000 depending on experience Dynamic (hybrid) working: 1 day per week on-site Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . What you'll be doing: As HR Data & AI Project Manager, you will play a key role in shaping and delivering our HR Data & AI agenda across the UK. Working closely with HR, Technology, Data and Business stakeholders, you will help establish the foundations that enable trusted workforce data, actionable insights and future AI-powered capabilities. You will lead and support strategic initiatives that improve how HR data is governed, integrated, analysed and leveraged to create business value, while ensuring alignment with wider HR Data & Ai strategy and objectives. Key responsibilities include: Leading HR data, analytics and AI transformation initiatives from discovery through implementation and adoption Partnering with HR departments to define business requirements and translate them into scalable solutions Supporting the development of HR data governance, data quality and data management practices Driving the delivery of workforce analytics, reporting and insight capabilities that support evidence-based decision-making Identifying opportunities to leverage AI and automation to improve employee experience, operational efficiency and business outcomes Facilitating workshops, governance forums and stakeholder engagement activities to build alignment and drive successful delivery Coordinating cross-functional teams and managing project plans, risks, dependencies and outcomes Contributing to the evolution of our HR Data & AI operating model, standards and ways of working What we're looking for : Experience delivering data, analytics, AI, digital or business transformation programmes, within HR, People or Workforce environments Strong understanding of HR data ecosystems, including HR platforms, data warehouses, analytics solutions, reporting environments and workforce data domains Knowledge of data governance, data quality, data integration, data modelling and information management principles Ability to bridge business, HR and technical stakeholders and translate complex topics into practical actions and outcomes Experience managing multiple stakeholders and influencing decision-making at senior levels Excellent facilitation, communication and stakeholder management skills A structured, collaborative and delivery-focused approach Curiosity, innovation mindset and enthusiasm for the evolving role of data and AI in HR We'd love to hear from you if you have: Experience in People Analytics, Workforce Analytics, Skills intelligence or HR Data Management Exposure to AI, machine learning or advanced analytics use cases in HR Familiarity with HR technology ecosystems including HRIS, payroll, talent, learning, skills management and workforce management solutions and their associated data flows Experience supporting data-driven operating model or organisational transformation initiatives Why join us? This is an opportunity to help shape the future of HR through data, analytics and AI. You will work on high-impact transformation initiatives, collaborate with senior stakeholders and contribute to building capabilities that support better workforce decisions and business outcomes across the organisation. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more. We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Our client offer professional business and office relocation services in London and the South-East, delivering bespoke solutions with minimal disruption to your business. As organisations respond to estate pressure, hybrid working, changing occupancy patterns, underused assets, cost optimisation demands and increasing expectations around sustainability, many are looking for better visibility, better choices and better outcomes across their workplace environments. We are looking for a solution-led sales professional to take this proposition to market and help shape it as it evolves. This is not a transactional sales role, nor is it simply selling a fixed service line. The right person will be able to open senior conversations, understand complex client challenges, identify where Harrow Green can create value, and help turn a developing proposition into a scalable commercial opportunity. Reporting To: Sales Director Location: Grays, Essex with Nationwide Travel Benefits £75,000 Salary £40,000 OTE £3500 Car Allowance Employee Assistance Programme (Sparks) - EAP (supports our employees' wellbeing on many issues both in and out of work) Health & Fitness Discount Vouchers - Sparks Cycle to Work Scheme Free Staff Parking 25 days holiday Dress Down Fridays - smart casual Staff Referral Scheme Eye care vouchers Pension contributions after 3 months service Life insurance Electric car salary sacrifice scheme Key responsibilities You will identify and win new business across corporate occupiers, landlords, public sector organisations, universities, healthcare, life sciences, professional services and other organisations managing complex workplace estates. You will sell consultatively to multiple stakeholders, including Facilities, Workplace, Real Estate, Procurement, Sustainability, Finance, HR and senior leadership teams. The role will involve uncovering client needs around estate optimisation, space utilisation, hybrid working, underused assets, asset visibility, cost reduction, workplace change, carbon reduction, furniture reuse and end-of-life asset decisions. You will build a qualified pipeline, lead discovery meetings, create tailored proposals, coordinate with internal workplace, operational and sustainability specialists, and progress opportunities from first conversation through to close. You will also help shape opportunities as they emerge, working with clients and colleagues to identify new use cases, commercial models and areas of value within the Future Workspaces proposition. As the offer develops, you will play an important role in feeding market insight back into the business and helping refine how Harrow Green positions, packages and delivers the service. You will work closely with Harrow Green's wider relocation, project management, storage, IT move and sustainability teams to identify cross-sell opportunities from the existing client base. Harrow Green already positions itself as an end-to-end commercial relocation and workplace partner, with national reach and specialist services across office, laboratory, heritage, IT, storage and workplace consultancy. What we are looking for The successful candidate will be a proven B2B solution salesperson with experience selling a service, consultancy, technology-enabled solution or complex operational proposition. You do not need to come from the removals, furniture or workplace industry, but you must be able to understand client problems quickly and translate them into clear commercial, operational and sustainability outcomes. You will be confident selling into senior stakeholders, comfortable with longer and more consultative sales cycles, and able to create demand for a proposition that may be new to some clients. You will be commercially sharp, credible, resilient and capable of building trust with both clients and internal delivery teams. You must also be comfortable working with an evolving offer. This is a developing proposition with significant potential, and the successful candidate will help shape how opportunities are identified, framed and converted. You will be able to sell what exists today while also spotting where the proposition can go next. Ideal experience Experience in any of the following would be valuable: workplace, facilities management, real estate, sustainability, SaaS or data-led platforms, consultancy, professional services, managed services, circular economy, furniture, design and build, relocation, logistics or business transformation. More important than sector background is the ability to sell solutions that combine people, data, assets, operations and measurable business value. Success in this role looks like Success will be measured by new revenue, qualified pipeline growth, conversion rate, strategic account development, cross-selling into their clients, and the ability to position their offering as a credible, differentiated solution for organisations seeking to optimise estates, improve asset visibility, reduce cost, support workplace change, recover value from assets, reduce waste and meet sustainability goals. The successful person will help the company to open more senior, commercially focused conversations around workplace and estate challenges, while positioning sustainability as part of a wider value story that includes operational efficiency, cost optimisation, risk reduction, asset recovery and long-term workplace resilience.
Jul 11, 2026
Full time
Our client offer professional business and office relocation services in London and the South-East, delivering bespoke solutions with minimal disruption to your business. As organisations respond to estate pressure, hybrid working, changing occupancy patterns, underused assets, cost optimisation demands and increasing expectations around sustainability, many are looking for better visibility, better choices and better outcomes across their workplace environments. We are looking for a solution-led sales professional to take this proposition to market and help shape it as it evolves. This is not a transactional sales role, nor is it simply selling a fixed service line. The right person will be able to open senior conversations, understand complex client challenges, identify where Harrow Green can create value, and help turn a developing proposition into a scalable commercial opportunity. Reporting To: Sales Director Location: Grays, Essex with Nationwide Travel Benefits £75,000 Salary £40,000 OTE £3500 Car Allowance Employee Assistance Programme (Sparks) - EAP (supports our employees' wellbeing on many issues both in and out of work) Health & Fitness Discount Vouchers - Sparks Cycle to Work Scheme Free Staff Parking 25 days holiday Dress Down Fridays - smart casual Staff Referral Scheme Eye care vouchers Pension contributions after 3 months service Life insurance Electric car salary sacrifice scheme Key responsibilities You will identify and win new business across corporate occupiers, landlords, public sector organisations, universities, healthcare, life sciences, professional services and other organisations managing complex workplace estates. You will sell consultatively to multiple stakeholders, including Facilities, Workplace, Real Estate, Procurement, Sustainability, Finance, HR and senior leadership teams. The role will involve uncovering client needs around estate optimisation, space utilisation, hybrid working, underused assets, asset visibility, cost reduction, workplace change, carbon reduction, furniture reuse and end-of-life asset decisions. You will build a qualified pipeline, lead discovery meetings, create tailored proposals, coordinate with internal workplace, operational and sustainability specialists, and progress opportunities from first conversation through to close. You will also help shape opportunities as they emerge, working with clients and colleagues to identify new use cases, commercial models and areas of value within the Future Workspaces proposition. As the offer develops, you will play an important role in feeding market insight back into the business and helping refine how Harrow Green positions, packages and delivers the service. You will work closely with Harrow Green's wider relocation, project management, storage, IT move and sustainability teams to identify cross-sell opportunities from the existing client base. Harrow Green already positions itself as an end-to-end commercial relocation and workplace partner, with national reach and specialist services across office, laboratory, heritage, IT, storage and workplace consultancy. What we are looking for The successful candidate will be a proven B2B solution salesperson with experience selling a service, consultancy, technology-enabled solution or complex operational proposition. You do not need to come from the removals, furniture or workplace industry, but you must be able to understand client problems quickly and translate them into clear commercial, operational and sustainability outcomes. You will be confident selling into senior stakeholders, comfortable with longer and more consultative sales cycles, and able to create demand for a proposition that may be new to some clients. You will be commercially sharp, credible, resilient and capable of building trust with both clients and internal delivery teams. You must also be comfortable working with an evolving offer. This is a developing proposition with significant potential, and the successful candidate will help shape how opportunities are identified, framed and converted. You will be able to sell what exists today while also spotting where the proposition can go next. Ideal experience Experience in any of the following would be valuable: workplace, facilities management, real estate, sustainability, SaaS or data-led platforms, consultancy, professional services, managed services, circular economy, furniture, design and build, relocation, logistics or business transformation. More important than sector background is the ability to sell solutions that combine people, data, assets, operations and measurable business value. Success in this role looks like Success will be measured by new revenue, qualified pipeline growth, conversion rate, strategic account development, cross-selling into their clients, and the ability to position their offering as a credible, differentiated solution for organisations seeking to optimise estates, improve asset visibility, reduce cost, support workplace change, recover value from assets, reduce waste and meet sustainability goals. The successful person will help the company to open more senior, commercially focused conversations around workplace and estate challenges, while positioning sustainability as part of a wider value story that includes operational efficiency, cost optimisation, risk reduction, asset recovery and long-term workplace resilience.
Responsibilities Lead client engagements, acting as a trusted advisor to CFOs and Treasurers on treasury strategy, transformation, and risk management. Own end-to-end delivery of treasury transformation programmes, including operating model design, process optimisation, and governance frameworks. Lead initiatives across cash management, liquidity optimisation, and forecasting transformation, delivering measurable outcomes. Advise on and lead financial and commodity risk management engagements, including hedging strategies, trading frameworks, and controls. Oversee implementation of treasury technology, payments infrastructure, and bank connectivity solutions (e.g., Kyriba, SAP, FIS). Drive advisory on working capital optimisation, including cash conversion cycle improvement, receivables/payables strategies, inventory funding, and in-house banking structures. Lead treasury workstreams in strategic transactions (M&A, carve-outs, IPO readiness, integrations). Drive development and quality review of client deliverables, including diagnostics, financial models, and executive presentations. Facilitate senior stakeholder workshops and steer decision-making to define target-state solutions and transformation roadmaps. Act as the primary day-to-day senior contact, building long-term, trusted client relationships and ensuring consistent delivery excellence. Manage and mentor Managers and Consultants, ensuring high-performing teams and quality delivery outcomes. Support proposal development, RFP responses, and client pitches, contributing to win strategies and solution positioning. Collaborate with Partners/Directors to expand CFGI's footprint in treasury and commodity advisory services. Contribute to go-to-market initiatives and market-facing discussions through client insights and industry trends. Requirements Bachelor's or Master's degree in Finance, Accounting, Economics or related field (MBA or advanced degree preferred). 10-12 years of experience in treasury, corporate finance, consulting, or banking. Strong experience across multiple areas: Cash & liquidity management, Treasury transformation / operating model design, Treasury technology (TMS, payments, bank connectivity), Financial and/or commodity risk management, Working capital optimisation and cash flow improvement. Strong technical understanding of treasury processes, financial markets, and risk frameworks. Proven experience in leading engagements, managing teams, and delivering complex programmes - including leverage of AI tools to drive optimisation. Demonstrated ability in client relationship management and opportunity identification. Strong communication and executive presentation skills, with confidence engaging CFO and Treasurer-level stakeholders. Highly organised with the ability to manage multiple priorities, teams, and deadlines. Professional certifications such as ACT, CTP, CFA, ACA/ACCA are advantageous. ATS Optimization Keywords Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively. Hard Skills treasury transformation cash management liquidity optimisation financial risk management commodity risk management hedging strategies financial modeling process optimisation operating model design working capital optimisation Soft Skills client relationship management team management communication skills executive presentation skills organisational skills decision-making mentoring stakeholder engagement strategic thinking problem-solving Certifications & Qualifications ACT CTP CFA ACA ACCA
Jul 11, 2026
Full time
Responsibilities Lead client engagements, acting as a trusted advisor to CFOs and Treasurers on treasury strategy, transformation, and risk management. Own end-to-end delivery of treasury transformation programmes, including operating model design, process optimisation, and governance frameworks. Lead initiatives across cash management, liquidity optimisation, and forecasting transformation, delivering measurable outcomes. Advise on and lead financial and commodity risk management engagements, including hedging strategies, trading frameworks, and controls. Oversee implementation of treasury technology, payments infrastructure, and bank connectivity solutions (e.g., Kyriba, SAP, FIS). Drive advisory on working capital optimisation, including cash conversion cycle improvement, receivables/payables strategies, inventory funding, and in-house banking structures. Lead treasury workstreams in strategic transactions (M&A, carve-outs, IPO readiness, integrations). Drive development and quality review of client deliverables, including diagnostics, financial models, and executive presentations. Facilitate senior stakeholder workshops and steer decision-making to define target-state solutions and transformation roadmaps. Act as the primary day-to-day senior contact, building long-term, trusted client relationships and ensuring consistent delivery excellence. Manage and mentor Managers and Consultants, ensuring high-performing teams and quality delivery outcomes. Support proposal development, RFP responses, and client pitches, contributing to win strategies and solution positioning. Collaborate with Partners/Directors to expand CFGI's footprint in treasury and commodity advisory services. Contribute to go-to-market initiatives and market-facing discussions through client insights and industry trends. Requirements Bachelor's or Master's degree in Finance, Accounting, Economics or related field (MBA or advanced degree preferred). 10-12 years of experience in treasury, corporate finance, consulting, or banking. Strong experience across multiple areas: Cash & liquidity management, Treasury transformation / operating model design, Treasury technology (TMS, payments, bank connectivity), Financial and/or commodity risk management, Working capital optimisation and cash flow improvement. Strong technical understanding of treasury processes, financial markets, and risk frameworks. Proven experience in leading engagements, managing teams, and delivering complex programmes - including leverage of AI tools to drive optimisation. Demonstrated ability in client relationship management and opportunity identification. Strong communication and executive presentation skills, with confidence engaging CFO and Treasurer-level stakeholders. Highly organised with the ability to manage multiple priorities, teams, and deadlines. Professional certifications such as ACT, CTP, CFA, ACA/ACCA are advantageous. ATS Optimization Keywords Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively. Hard Skills treasury transformation cash management liquidity optimisation financial risk management commodity risk management hedging strategies financial modeling process optimisation operating model design working capital optimisation Soft Skills client relationship management team management communication skills executive presentation skills organisational skills decision-making mentoring stakeholder engagement strategic thinking problem-solving Certifications & Qualifications ACT CTP CFA ACA ACCA
Project Manager - Up to £46,000 + Bonus + Exceptional Benefits (Civil Service Pension) + Hybrid (Stratford, London) We're looking for a skilled and commercially-minded Project Manager to lead the successful delivery of strategic initiatives, driving projects from concept through to implementation and benefits realisation. This is a fantastic opportunity to manage high-profile programmes, work with senior stakeholders, and influence meaningful organisational change on an international scale.You'll play a key role in ensuring projects deliver measurable business value whilst balancing scope, cost, quality, risk, and stakeholder expectations. What You'll Be Doing Leading the end-to-end delivery of complex projects and programmes, ensuring alignment with strategic business objectives. Developing and maintaining realistic, data-driven project plans that adapt to changing priorities, risks, and dependencies. Managing multi-disciplinary and geographically dispersed teams, both internally and through third-party suppliers and partners. Driving project governance, reporting, RAID management, and benefits realisation throughout the project lifecycle. Building strong relationships with senior stakeholders, influencing decisions and ensuring alignment on project outcomes. Managing budgets, resources, procurement activities, contracts, and supplier relationships to achieve value for money. Identifying and mitigating project risks while ensuring compliance with organisational and regulatory requirements. Facilitating project reviews, lessons learned, and continuous improvement activities to strengthen delivery capability. Communicating project progress, risks, dependencies, and outcomes clearly and confidently to stakeholders at all levels. Creating an environment where teams are empowered to collaborate effectively and deliver high-quality outcomes. What We're Looking For Significant experience delivering large, complex projects and programmes within multinational organisations. Proven ability to manage multi-million-pound budgets, resources, timelines, and competing priorities. Experience working within matrix environments and leading virtual, geographically dispersed teams. Strong stakeholder management skills, with the ability to influence and engage senior leaders and executive-level audiences. Demonstrable experience managing third-party suppliers, contracts, and external delivery partners. Strong governance, risk management, compliance, and assurance experience. Experience using project planning and collaboration tools such as Jira, Confluence, Miro, Microsoft Project, Planner, and related platforms. Excellent communication, presentation, and reporting skills. Ability to balance strategic thinking with hands-on delivery execution. Desirable Experience Delivery of digital, online, technology, or transformation programmes. Experience negotiating and managing commercial contracts and supplier agreements. Experience delivering learning, education, assessment, or customer-focused programmes. Experience operating within highly regulated or governance-focused environments. Exposure to Agile, Hybrid, and traditional project delivery methodologies. Qualifications Degree or equivalent professional experience. Project Management certification such as PRINCE2, PMP, Agile, SAFe, or equivalent. Project Manager - Up to £46,000 + Bonus + Exceptional Benefits (Civil Service Pension) + Hybrid (Stratford, London)
Jul 11, 2026
Full time
Project Manager - Up to £46,000 + Bonus + Exceptional Benefits (Civil Service Pension) + Hybrid (Stratford, London) We're looking for a skilled and commercially-minded Project Manager to lead the successful delivery of strategic initiatives, driving projects from concept through to implementation and benefits realisation. This is a fantastic opportunity to manage high-profile programmes, work with senior stakeholders, and influence meaningful organisational change on an international scale.You'll play a key role in ensuring projects deliver measurable business value whilst balancing scope, cost, quality, risk, and stakeholder expectations. What You'll Be Doing Leading the end-to-end delivery of complex projects and programmes, ensuring alignment with strategic business objectives. Developing and maintaining realistic, data-driven project plans that adapt to changing priorities, risks, and dependencies. Managing multi-disciplinary and geographically dispersed teams, both internally and through third-party suppliers and partners. Driving project governance, reporting, RAID management, and benefits realisation throughout the project lifecycle. Building strong relationships with senior stakeholders, influencing decisions and ensuring alignment on project outcomes. Managing budgets, resources, procurement activities, contracts, and supplier relationships to achieve value for money. Identifying and mitigating project risks while ensuring compliance with organisational and regulatory requirements. Facilitating project reviews, lessons learned, and continuous improvement activities to strengthen delivery capability. Communicating project progress, risks, dependencies, and outcomes clearly and confidently to stakeholders at all levels. Creating an environment where teams are empowered to collaborate effectively and deliver high-quality outcomes. What We're Looking For Significant experience delivering large, complex projects and programmes within multinational organisations. Proven ability to manage multi-million-pound budgets, resources, timelines, and competing priorities. Experience working within matrix environments and leading virtual, geographically dispersed teams. Strong stakeholder management skills, with the ability to influence and engage senior leaders and executive-level audiences. Demonstrable experience managing third-party suppliers, contracts, and external delivery partners. Strong governance, risk management, compliance, and assurance experience. Experience using project planning and collaboration tools such as Jira, Confluence, Miro, Microsoft Project, Planner, and related platforms. Excellent communication, presentation, and reporting skills. Ability to balance strategic thinking with hands-on delivery execution. Desirable Experience Delivery of digital, online, technology, or transformation programmes. Experience negotiating and managing commercial contracts and supplier agreements. Experience delivering learning, education, assessment, or customer-focused programmes. Experience operating within highly regulated or governance-focused environments. Exposure to Agile, Hybrid, and traditional project delivery methodologies. Qualifications Degree or equivalent professional experience. Project Management certification such as PRINCE2, PMP, Agile, SAFe, or equivalent. Project Manager - Up to £46,000 + Bonus + Exceptional Benefits (Civil Service Pension) + Hybrid (Stratford, London)
Head of Business Systems & Salesforce Location: UK Remote (With occasional visits to a Manchester collaborative space) Employment Type: Permanent Compensation: Up to £100k Base + Benefits The Opportunity Are you an enterprise systems leader who looks at corporate tech stacks as unified ecosystems rather than disconnected platforms? Mason Frank is partnering with an international market leader in the B2B software and data intelligence space to source a strategic Head of Business Systems & Salesforce . The organisation is currently injecting advanced AI automation into its internal workflows and needs a modern technology leader to centralize, mature, and scale their corporate systems landscape. Reporting directly to the VP of IT Operations, your mandate will be to transition their global application function from an evolving state into a highly disciplined, business-aligned engine. The Mandate: Strategy, Structure & Governance In this role, you won't just keep the lights on; you will redefine how the business uses its core applications to drive operational excellence. Ecosystem Oversight: Direct the long-term vision, roadmap, and performance metrics for a high-performing tech suite centered heavily around Salesforce and Workday . Operational Modernisation: Build a robust, scalable governance framework to manage competing project demands from the business, balancing major transformational rollouts with platform stability. Team Evolution: Take the reins of a talented, multidisciplinary team (BAs, developers, and platform specialists), coaching them through structural changes and optimizing their delivery models. Cross-Functional Partnership: Act as the strategic liaison to senior directors across Finance, People, Revenue, and Architecture-ensuring technical capabilities directly support commercial goals. AI & Innovation Delivery: Identify, champion, and implement emerging AI features within the existing application landscape to automate manual workflows and maximize platform ROI. The Profile We Are Looking For We are looking for an individual who pairs deep platform maturity with exceptional people leadership skills. Proven Systems Leadership: You have a track record of running enterprise systems or IT delivery arms within complex, fast-paced corporate environments. The "Connected Ecosystem" Mindset: Strong, practical knowledge of Salesforce governance, integration, and deployment is essential. Coupled with exposure to Workday or massive enterprise ERP/HR systems, you understand how data should flow fluidly across an organisation. Influence & Clarity: You are highly skilled at stakeholder management, capable of navigating competing priorities among senior business leaders and translating complex technical roadmaps into business value. Governance Pioneers: You thrive on bringing order to evolving environments, having previously designed or refined software delivery processes and prioritisation matrixes. Adaptive People Managers: A leader who builds cultures of accountability and continuous growth, with experience guiding technical teams through shifting corporate structures. What's On Offer? High-Impact Autonomy: The freedom to reshape an enterprise IT footprint and leave a lasting stamp on an expanding global business. Cutting-Edge Tech Stack: Work at the forefront of internal AI adoption and cloud automation. Work-Life Design: Highly flexible UK remote working arrangements paired with a top-tier corporate rewards package.
Jul 11, 2026
Full time
Head of Business Systems & Salesforce Location: UK Remote (With occasional visits to a Manchester collaborative space) Employment Type: Permanent Compensation: Up to £100k Base + Benefits The Opportunity Are you an enterprise systems leader who looks at corporate tech stacks as unified ecosystems rather than disconnected platforms? Mason Frank is partnering with an international market leader in the B2B software and data intelligence space to source a strategic Head of Business Systems & Salesforce . The organisation is currently injecting advanced AI automation into its internal workflows and needs a modern technology leader to centralize, mature, and scale their corporate systems landscape. Reporting directly to the VP of IT Operations, your mandate will be to transition their global application function from an evolving state into a highly disciplined, business-aligned engine. The Mandate: Strategy, Structure & Governance In this role, you won't just keep the lights on; you will redefine how the business uses its core applications to drive operational excellence. Ecosystem Oversight: Direct the long-term vision, roadmap, and performance metrics for a high-performing tech suite centered heavily around Salesforce and Workday . Operational Modernisation: Build a robust, scalable governance framework to manage competing project demands from the business, balancing major transformational rollouts with platform stability. Team Evolution: Take the reins of a talented, multidisciplinary team (BAs, developers, and platform specialists), coaching them through structural changes and optimizing their delivery models. Cross-Functional Partnership: Act as the strategic liaison to senior directors across Finance, People, Revenue, and Architecture-ensuring technical capabilities directly support commercial goals. AI & Innovation Delivery: Identify, champion, and implement emerging AI features within the existing application landscape to automate manual workflows and maximize platform ROI. The Profile We Are Looking For We are looking for an individual who pairs deep platform maturity with exceptional people leadership skills. Proven Systems Leadership: You have a track record of running enterprise systems or IT delivery arms within complex, fast-paced corporate environments. The "Connected Ecosystem" Mindset: Strong, practical knowledge of Salesforce governance, integration, and deployment is essential. Coupled with exposure to Workday or massive enterprise ERP/HR systems, you understand how data should flow fluidly across an organisation. Influence & Clarity: You are highly skilled at stakeholder management, capable of navigating competing priorities among senior business leaders and translating complex technical roadmaps into business value. Governance Pioneers: You thrive on bringing order to evolving environments, having previously designed or refined software delivery processes and prioritisation matrixes. Adaptive People Managers: A leader who builds cultures of accountability and continuous growth, with experience guiding technical teams through shifting corporate structures. What's On Offer? High-Impact Autonomy: The freedom to reshape an enterprise IT footprint and leave a lasting stamp on an expanding global business. Cutting-Edge Tech Stack: Work at the forefront of internal AI adoption and cloud automation. Work-Life Design: Highly flexible UK remote working arrangements paired with a top-tier corporate rewards package.
Job Title: Head of IT Infrastructure and Cyber Security Location: Birmingham Salary: £48,822 - £56,535 per annum - SS9 Job type: Full Time, Permanent UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: University College Birmingham is a leading institution dedicated to excellence in teaching, learning and innovation. With a diverse and growing community of students and staff, we are committed to delivering outstanding digital services that empower learning, collaboration, and discovery. As we continue to expand our digital capabilities, we are seeking a dynamic and experienced Head of IT Infrastructure and Cyber Security to lead the strategic development, resilience, and security of our technology environment. The role will be responsible for ensuring the integrity, availability, and security of the University's digital infrastructure, driving forward a programme of continuous improvement, innovation, and cyber resilience. The ideal candidate will have substantial experience of working as a leader within IT Services roles, with strong technical expertise in infrastructure and networking, managed and lead on transformational projects and change across institutions. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions LGPS - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 26 July 2026. Interview Date - Thursday 6 August 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: Head of IT Infrastructure, Head of Infrastructure and Networks, Head of Cyber Security, Head of Infrastructure and Security, IT Infrastructure Manager, Infrastructure and Operations Manager, IT Operations Manager, Head of IT Services, Head of Technology Services, Infrastructure Services Manager, Cyber Security Manager, IT Security Manager, Head of Digital Infrastructure, Head of Enterprise Infrastructure, and Infrastructure & Cyber Security Lead. will also be considered for this role.
Jul 11, 2026
Full time
Job Title: Head of IT Infrastructure and Cyber Security Location: Birmingham Salary: £48,822 - £56,535 per annum - SS9 Job type: Full Time, Permanent UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: University College Birmingham is a leading institution dedicated to excellence in teaching, learning and innovation. With a diverse and growing community of students and staff, we are committed to delivering outstanding digital services that empower learning, collaboration, and discovery. As we continue to expand our digital capabilities, we are seeking a dynamic and experienced Head of IT Infrastructure and Cyber Security to lead the strategic development, resilience, and security of our technology environment. The role will be responsible for ensuring the integrity, availability, and security of the University's digital infrastructure, driving forward a programme of continuous improvement, innovation, and cyber resilience. The ideal candidate will have substantial experience of working as a leader within IT Services roles, with strong technical expertise in infrastructure and networking, managed and lead on transformational projects and change across institutions. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions LGPS - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 26 July 2026. Interview Date - Thursday 6 August 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: Head of IT Infrastructure, Head of Infrastructure and Networks, Head of Cyber Security, Head of Infrastructure and Security, IT Infrastructure Manager, Infrastructure and Operations Manager, IT Operations Manager, Head of IT Services, Head of Technology Services, Infrastructure Services Manager, Cyber Security Manager, IT Security Manager, Head of Digital Infrastructure, Head of Enterprise Infrastructure, and Infrastructure & Cyber Security Lead. will also be considered for this role.
We are looking for an Associate Manager, Data and Digital Transformation (13-month maternity cover) to lead a small data team to incentivise and support ISEAL members to make significant improvements to their data systems, embed data-driven decision-making in their assurance processes, and work towards interoperability in sustainable supply chains. Data is at the heart of sustainability standards and certification. A key focus of our work at ISEAL is supporting these systems to better leverage the data they collect to create value and drive sustainability impact. We support our members along their digital transformation journey. The goal is to ensure a seamless flow of sustainability and compliance data from producing enterprises to the market and to leverage this data to create incentives and benefits for those at the start of the supply chain. To date, we have focused on building the foundations for robust data governance and management, strengthening their capacity to leverage data for insights, and supporting standardisation of core certificate data. In this next strategic phase, we're doubling down on data and technology as a strategic priority and are committed to build a more ambitious support programme focused on leveraging technology and AI. The successful candidate will have a broad understanding of and experience with data management, and in supporting digital transformation projects within complex data ecosystems. They will be confident in engaging data practitioners from across our membership, and in facilitating peer learning on technical topics like data standardisation, interoperability, analytics and data management. Prior experience and understanding of certification, audit and sustainability performance data is an important asset. The key responsibilities we entrust you with Contribute to thought leadership on digital transformation for ISEAL community members Provide support and oversight to Digital Innovations Coordinator on running member peer learning groups: Data Community of Practice and Data Insights Lab Collaborate with the Manager, Credibility and Innovations on building strong relationships with individual member organisations with regards to their use of data analytics as part of their assurance processes Design and deliver peer exchange sessions and guidance on organisational data management, interoperability of data systems, and deriving insights from complex data systems Develop guidance and resources on digital transformation and data management, building on existing ISEAL resources and tools Lead engagement with key data interoperability initiatives like the UN Transparency Protocol (UNTP) and GIZ DIASCA, and derive insights to bring back to the ISEAL Community Build momentum within the ISEAL community to collaborate on data standardisation Review and provide input on ISEAL's internal AI use policy Potential line management of Digital Innovations Coordinator (pending prior line management experience) Other Contribute to ISEAL's wider work on data and information management, especially with the ISEAL community and its members Support grant-related reporting, including project and budget tracking Help shape and participate in strategic discussions related to the data and information management programme of work Actively participate in Impacts & Innovations team and organizational work planning activities Participate in internal staff management processes such as staff meetings, performance reviews, supervisory meetings, etc. Essential attributes / skills / knowledge Experience leading or contributing to an organisational digital transformation project or implementing a data governance system, ideally in sustainability Experience working with technical data transfer products such as APIs and strong understanding of related data governance and data standards issues Interest and understanding of AI and the data management considerations associated with this field Interest and understanding of data ethics, rights, and ownership, especially in the context of sustainable value chains Experience managing and working in digital collaborative environments (e.g. Git Hub) Experience coordinating or facilitating group discussions and delivering webinars Strong verbal and written communication skills, able to make complex or technical topics accessible Ability to work collaboratively and in partnership with people across cultures and time zones Basic understanding of project management skills including effective time & task management, budget and resource management Confidence using virtual meeting tools (e.g. Teams, Zoom, GoToMeeting, etc), use of contact management databases (e.g. Salesforce) and proficiency in MS Office 365 Additionally desirable Data management experience within sustainability systems and knowledge of the broader sustainability digital ecosystem. Practical experience working with certification or audit data Experience working on organisational change management, especially in a non-profit context ISEAL's culture and how we will help you thrive Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity. These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions. The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone's identity. We are proud to be an equal opportunities employer. As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities. We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years. We recognise individuals' preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual's needs. Other relevant information Term: This is a maternity leave cover with a 13-months contract Working hours: 80 % (30 hours) - 100 % (full time, 37.5 hours per week), depending on preference Salary: £45,800 - 49,800, depending on experience (pro rata for less than 100%) Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required. International travel: The post holder will be required to undertake occasional international travel Ideal start date: mid-September 2026 Reporting to: Traceability Manager How to apply Specific enquiries about this role and the application process can be sent to the recruitment(at)isealalliance(dot)org. Deadline for applications is 6 August, 5pm GMT. Please note that we will only contact shortlisted applicants. Cover letter: We would like to see candidates' own writing in the cover letter and discourage the use of AI for this purpose. Interview process Please note that we will endeavor to keep to this schedule, but some dates may be subject to change. Screening interviews (Teams): rolling until 13 August Pre-interview timed exercises (between 60 - 90 minutes from home): 15-18 August Panel interviews (in person): 19/20 August tbc Decision: w/c 24 August Accessibility If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
Jul 11, 2026
Full time
We are looking for an Associate Manager, Data and Digital Transformation (13-month maternity cover) to lead a small data team to incentivise and support ISEAL members to make significant improvements to their data systems, embed data-driven decision-making in their assurance processes, and work towards interoperability in sustainable supply chains. Data is at the heart of sustainability standards and certification. A key focus of our work at ISEAL is supporting these systems to better leverage the data they collect to create value and drive sustainability impact. We support our members along their digital transformation journey. The goal is to ensure a seamless flow of sustainability and compliance data from producing enterprises to the market and to leverage this data to create incentives and benefits for those at the start of the supply chain. To date, we have focused on building the foundations for robust data governance and management, strengthening their capacity to leverage data for insights, and supporting standardisation of core certificate data. In this next strategic phase, we're doubling down on data and technology as a strategic priority and are committed to build a more ambitious support programme focused on leveraging technology and AI. The successful candidate will have a broad understanding of and experience with data management, and in supporting digital transformation projects within complex data ecosystems. They will be confident in engaging data practitioners from across our membership, and in facilitating peer learning on technical topics like data standardisation, interoperability, analytics and data management. Prior experience and understanding of certification, audit and sustainability performance data is an important asset. The key responsibilities we entrust you with Contribute to thought leadership on digital transformation for ISEAL community members Provide support and oversight to Digital Innovations Coordinator on running member peer learning groups: Data Community of Practice and Data Insights Lab Collaborate with the Manager, Credibility and Innovations on building strong relationships with individual member organisations with regards to their use of data analytics as part of their assurance processes Design and deliver peer exchange sessions and guidance on organisational data management, interoperability of data systems, and deriving insights from complex data systems Develop guidance and resources on digital transformation and data management, building on existing ISEAL resources and tools Lead engagement with key data interoperability initiatives like the UN Transparency Protocol (UNTP) and GIZ DIASCA, and derive insights to bring back to the ISEAL Community Build momentum within the ISEAL community to collaborate on data standardisation Review and provide input on ISEAL's internal AI use policy Potential line management of Digital Innovations Coordinator (pending prior line management experience) Other Contribute to ISEAL's wider work on data and information management, especially with the ISEAL community and its members Support grant-related reporting, including project and budget tracking Help shape and participate in strategic discussions related to the data and information management programme of work Actively participate in Impacts & Innovations team and organizational work planning activities Participate in internal staff management processes such as staff meetings, performance reviews, supervisory meetings, etc. Essential attributes / skills / knowledge Experience leading or contributing to an organisational digital transformation project or implementing a data governance system, ideally in sustainability Experience working with technical data transfer products such as APIs and strong understanding of related data governance and data standards issues Interest and understanding of AI and the data management considerations associated with this field Interest and understanding of data ethics, rights, and ownership, especially in the context of sustainable value chains Experience managing and working in digital collaborative environments (e.g. Git Hub) Experience coordinating or facilitating group discussions and delivering webinars Strong verbal and written communication skills, able to make complex or technical topics accessible Ability to work collaboratively and in partnership with people across cultures and time zones Basic understanding of project management skills including effective time & task management, budget and resource management Confidence using virtual meeting tools (e.g. Teams, Zoom, GoToMeeting, etc), use of contact management databases (e.g. Salesforce) and proficiency in MS Office 365 Additionally desirable Data management experience within sustainability systems and knowledge of the broader sustainability digital ecosystem. Practical experience working with certification or audit data Experience working on organisational change management, especially in a non-profit context ISEAL's culture and how we will help you thrive Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity. These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions. The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone's identity. We are proud to be an equal opportunities employer. As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities. We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years. We recognise individuals' preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual's needs. Other relevant information Term: This is a maternity leave cover with a 13-months contract Working hours: 80 % (30 hours) - 100 % (full time, 37.5 hours per week), depending on preference Salary: £45,800 - 49,800, depending on experience (pro rata for less than 100%) Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required. International travel: The post holder will be required to undertake occasional international travel Ideal start date: mid-September 2026 Reporting to: Traceability Manager How to apply Specific enquiries about this role and the application process can be sent to the recruitment(at)isealalliance(dot)org. Deadline for applications is 6 August, 5pm GMT. Please note that we will only contact shortlisted applicants. Cover letter: We would like to see candidates' own writing in the cover letter and discourage the use of AI for this purpose. Interview process Please note that we will endeavor to keep to this schedule, but some dates may be subject to change. Screening interviews (Teams): rolling until 13 August Pre-interview timed exercises (between 60 - 90 minutes from home): 15-18 August Panel interviews (in person): 19/20 August tbc Decision: w/c 24 August Accessibility If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
Job Title: Project Manager Location : Glasgow Contract: 6 months (PAYE) About the Role We are seeking a delivery-focused Project Manager with a proven track record of leading complex technology and business change initiatives within a financial services environment. In this role, you will be expected to quickly establish delivery structures, governance, and accountability across multiple teams, bringing vital clarity to programs that involve significant stakeholder engagement, dependencies, and delivery challenges. Key Responsibilities & Expectations Project Delivery & Governance: Implement robust RAID (Risks, Assumptions, Issues, Dependencies) management, governance controls, and executive reporting. Cross-Functional Coordination: Drive planning and dependency management across various teams and priorities, utilizing your experience in both Agile and hybrid delivery environments . Stakeholder Management: Build alignment and collaborate effectively across Business, Product, Technology, and Operations. Technical Oversight: Leverage your technical background to navigate the project management, change, and implementation risks associated with key technologies used at Barclays, primarily Java, React, Android, and iOS . What We Are Looking For Relevant Initiative Experience: You should have a strong background in supporting customer or platform migrations, regulatory/compliance-driven change, or digital channel and customer-facing technology initiatives. Transformation projects requiring improved governance and delivery rigor are a must. Technical Acumen: Your background should be more weighted toward being a Technical PM rather than a Business PM , demonstrating a strong ability to understand software development lifecycles and modern tech stacks. Proactive Self-Starter Mentality: We need a leader with an outcome-focused mindset rather than someone who simply reports status. You must proactively identify and resolve risks before escalation is required, introduce governance without being directed, and take complete ownership of delivery challenges. What Success Looks Like Within your first few months, you will have successfully established clear delivery plans, improved the visibility of risks and dependencies, strengthened governance, increased stakeholder confidence , and significantly accelerated progress across your aligned projects. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Your Benefits As a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Jul 11, 2026
Full time
Job Title: Project Manager Location : Glasgow Contract: 6 months (PAYE) About the Role We are seeking a delivery-focused Project Manager with a proven track record of leading complex technology and business change initiatives within a financial services environment. In this role, you will be expected to quickly establish delivery structures, governance, and accountability across multiple teams, bringing vital clarity to programs that involve significant stakeholder engagement, dependencies, and delivery challenges. Key Responsibilities & Expectations Project Delivery & Governance: Implement robust RAID (Risks, Assumptions, Issues, Dependencies) management, governance controls, and executive reporting. Cross-Functional Coordination: Drive planning and dependency management across various teams and priorities, utilizing your experience in both Agile and hybrid delivery environments . Stakeholder Management: Build alignment and collaborate effectively across Business, Product, Technology, and Operations. Technical Oversight: Leverage your technical background to navigate the project management, change, and implementation risks associated with key technologies used at Barclays, primarily Java, React, Android, and iOS . What We Are Looking For Relevant Initiative Experience: You should have a strong background in supporting customer or platform migrations, regulatory/compliance-driven change, or digital channel and customer-facing technology initiatives. Transformation projects requiring improved governance and delivery rigor are a must. Technical Acumen: Your background should be more weighted toward being a Technical PM rather than a Business PM , demonstrating a strong ability to understand software development lifecycles and modern tech stacks. Proactive Self-Starter Mentality: We need a leader with an outcome-focused mindset rather than someone who simply reports status. You must proactively identify and resolve risks before escalation is required, introduce governance without being directed, and take complete ownership of delivery challenges. What Success Looks Like Within your first few months, you will have successfully established clear delivery plans, improved the visibility of risks and dependencies, strengthened governance, increased stakeholder confidence , and significantly accelerated progress across your aligned projects. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Your Benefits As a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
About LILT AI is changing how the world communicates - and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting edge AI, machine translation, and human in the loop expertise to translate content faster, more accurately, and more cost effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues - Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1 - guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we're building a category defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of customers utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with customers to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for customers' interests within the organization, we drive customer retention and foster long term partnerships. Through continuous education, support, and collaboration, we empower our customers to achieve their global communication goals. Where You'll Work This position is based out of our London, UK office and will be expected to work in the office in a hybrid capacity. Authorization to work in the US / UK is a precondition of employment. What You'll Do LILT seeks an experienced Customer Success Manager passionate about customer success, with a proven track record of accelerating customers' technology adoption, minimizing churn, and growing Enterprise accounts. As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities The Customer Success Manager (CSM) is responsible for managing our largest Enterprise accounts, achieving high customer retention rates and ensuring an environment for revenue expansion. In addition, the CSM must align multiple internal functions and work across levels within our enterprise customers to maximize the value that LILT delivers. Accelerate Customer Platform Adoption During The Onboarding Phase By Driving post sales engagement, achievement of success criteria when applicable, and proactively identifying and managing risk areas Ensuring proper internal alignment and customer communication to keep all deliverables on track and compliant with industry standards Anticipating and addressing issues that may arise and finding solutions that unblock and exceed customer expectations Ensure Customer Retention By Working with the customer to understand, measure, and consistently deliver high ROI Driving high utilization of the customer's LILT subscription Driving the customer's business transformation and operational excellence Being the customer's trusted advisor and advocate within LILT Collaborating and communicating across various LILT teams to ensure problems are solved, meet, and exceed success metrics Grow Product Use Within Our Customer Base By Serve as the primary Customer DRI (Directly Responsible Individual) for Enterprise accounts, owning the end to end customer experience and ensuring their success with our platform and services Develop and maintain strong, long lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth Proactively identify and pursue opportunities for upselling and cross selling additional services or features Collaborate closely with Account Executives to align on customer strategy, drive mutual success, renew contracts, and maximize revenue potential Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials Skills And Experience Required: experience in the translation and localization/language services industry 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry Prior experience managing a portfolio of customers with total annual recurring revenue (ARR) between $1 and $5 million Minimum Bachelor's degree Willingness to travel and meet customers up to 15% of the time A true passion for customers and Customer Success with the ability to build strong relationships Truly enjoys a dynamic startup environment where every day is different and each challenge is different Can juggle multiple, very different tasks - delivering QBRs to the executive team of an advanced customer today, onboarding a new customer tomorrow, partnering with sales on an upsell opportunity the next day. Each customer may have very different use cases and specific needs, so being able to stay organized and accomplish their goals is essential to our success. An eye for building processes and systems that can scale LILT's customer engagement model Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels Empathy and customer centric mindset, with a genuine desire to understand and meet the needs of customers Strong problem solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast paced environment Collaboration and teamwork skills, with the ability to work effectively across cross functional teams to drive customer success initiatives Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs Experience in conducting QBRs, delivering presentations, and leading customer meetings Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate was not used for enterprise products and services inside the company. The quality just was not there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn't meet the quality standard for enterprise translations, so LILT assembled a cutting edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human in the loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT's journey is just beginning. Our Tech What Sets Our Platform Apart Brand aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation Human in the loop reviews via our global network of professional linguists, for high impact content that requires expert review LILT in the News Featured in The Software Report's Top 100 Software Companies! LILT makes it onto the Inc. 5000 List. LILT's continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. Check out all our news on our website. Equal Opportunity Employer LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual's race . click apply for full job details
Jul 11, 2026
Full time
About LILT AI is changing how the world communicates - and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting edge AI, machine translation, and human in the loop expertise to translate content faster, more accurately, and more cost effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues - Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1 - guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we're building a category defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of customers utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with customers to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for customers' interests within the organization, we drive customer retention and foster long term partnerships. Through continuous education, support, and collaboration, we empower our customers to achieve their global communication goals. Where You'll Work This position is based out of our London, UK office and will be expected to work in the office in a hybrid capacity. Authorization to work in the US / UK is a precondition of employment. What You'll Do LILT seeks an experienced Customer Success Manager passionate about customer success, with a proven track record of accelerating customers' technology adoption, minimizing churn, and growing Enterprise accounts. As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities The Customer Success Manager (CSM) is responsible for managing our largest Enterprise accounts, achieving high customer retention rates and ensuring an environment for revenue expansion. In addition, the CSM must align multiple internal functions and work across levels within our enterprise customers to maximize the value that LILT delivers. Accelerate Customer Platform Adoption During The Onboarding Phase By Driving post sales engagement, achievement of success criteria when applicable, and proactively identifying and managing risk areas Ensuring proper internal alignment and customer communication to keep all deliverables on track and compliant with industry standards Anticipating and addressing issues that may arise and finding solutions that unblock and exceed customer expectations Ensure Customer Retention By Working with the customer to understand, measure, and consistently deliver high ROI Driving high utilization of the customer's LILT subscription Driving the customer's business transformation and operational excellence Being the customer's trusted advisor and advocate within LILT Collaborating and communicating across various LILT teams to ensure problems are solved, meet, and exceed success metrics Grow Product Use Within Our Customer Base By Serve as the primary Customer DRI (Directly Responsible Individual) for Enterprise accounts, owning the end to end customer experience and ensuring their success with our platform and services Develop and maintain strong, long lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth Proactively identify and pursue opportunities for upselling and cross selling additional services or features Collaborate closely with Account Executives to align on customer strategy, drive mutual success, renew contracts, and maximize revenue potential Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials Skills And Experience Required: experience in the translation and localization/language services industry 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry Prior experience managing a portfolio of customers with total annual recurring revenue (ARR) between $1 and $5 million Minimum Bachelor's degree Willingness to travel and meet customers up to 15% of the time A true passion for customers and Customer Success with the ability to build strong relationships Truly enjoys a dynamic startup environment where every day is different and each challenge is different Can juggle multiple, very different tasks - delivering QBRs to the executive team of an advanced customer today, onboarding a new customer tomorrow, partnering with sales on an upsell opportunity the next day. Each customer may have very different use cases and specific needs, so being able to stay organized and accomplish their goals is essential to our success. An eye for building processes and systems that can scale LILT's customer engagement model Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels Empathy and customer centric mindset, with a genuine desire to understand and meet the needs of customers Strong problem solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast paced environment Collaboration and teamwork skills, with the ability to work effectively across cross functional teams to drive customer success initiatives Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs Experience in conducting QBRs, delivering presentations, and leading customer meetings Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate was not used for enterprise products and services inside the company. The quality just was not there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn't meet the quality standard for enterprise translations, so LILT assembled a cutting edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human in the loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT's journey is just beginning. Our Tech What Sets Our Platform Apart Brand aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation Human in the loop reviews via our global network of professional linguists, for high impact content that requires expert review LILT in the News Featured in The Software Report's Top 100 Software Companies! LILT makes it onto the Inc. 5000 List. LILT's continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. Check out all our news on our website. Equal Opportunity Employer LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual's race . click apply for full job details
A commercially focused Digital Growth & Performance Manager opportunity with a growing multi-brand eCommerce business, leading acquisition, conversion optimisation and digital performance strategy. You'll own key digital channels including paid media, SEO, CRM, analytics and CRO while driving growth through data, technology and innovation. Client Details A fast-growing consumer business specialising in home and lifestyle products, with a portfolio of established brands across retail and eCommerce channels. The company is investing in digital transformation, customer experience and innovation, offering the opportunity to make a significant impact within an ambitious and collaborative environment Description Lead digital growth and customer acquisition strategy across multiple eCommerce brands Own performance marketing channels including Paid Search, Paid Social, SEO, CRM and Affiliate Marketing Optimise marketing investment to maximise ROAS, CPA, revenue growth and customer lifetime value Drive conversion rate optimisation (CRO) through A/B testing, personalisation and customer journey improvements Partner with eCommerce, Trading and Technology teams to improve website performance Lead digital transformation projects, website developments, migrations and platform improvements Own GA4 reporting, attribution modelling and performance analytics Develop insights and reporting frameworks to support commercial decision-making Champion AI, automation and emerging technologies to improve marketing effectiveness Manage agency relationships and ensure delivery against agreed objectives Lead, mentor and develop a high-performing specialist digital marketing team (4) Support the wider marketing strategy through data-led growth initiatives Profile About You: 5+ years' experience in digital growth, performance marketing or eCommerce. Strong expertise across PPC, Paid Social, SEO, CRM, Affiliates and customer acquisition. Proven track record of delivering revenue growth through digital channels. Strong analytical skills with experience using GA4, attribution and performance metrics. Experience with eCommerce platforms, MarTech and digital transformation projects. Knowledge of AI-driven marketing tools and automation. Commercially minded with strong stakeholder management skills. Experience leading specialists, agencies and digital teams. Job Offer Competitive salary package ranging from 55,000 - 65 000 31 days annual leave (including UK bank holidays). Hybrid working model with 3 days per week in the office. Flexible working hours to support work-life balance. Employee wellness programme. Life insurance. Educational and development support. Staff discounts on products and services. Free on-site parking. Casual dress environment. Complimentary office refreshments including drinks and bagels. Regular social activities and team events. Opportunity to join a growing business and make a real impact.
Jul 11, 2026
Full time
A commercially focused Digital Growth & Performance Manager opportunity with a growing multi-brand eCommerce business, leading acquisition, conversion optimisation and digital performance strategy. You'll own key digital channels including paid media, SEO, CRM, analytics and CRO while driving growth through data, technology and innovation. Client Details A fast-growing consumer business specialising in home and lifestyle products, with a portfolio of established brands across retail and eCommerce channels. The company is investing in digital transformation, customer experience and innovation, offering the opportunity to make a significant impact within an ambitious and collaborative environment Description Lead digital growth and customer acquisition strategy across multiple eCommerce brands Own performance marketing channels including Paid Search, Paid Social, SEO, CRM and Affiliate Marketing Optimise marketing investment to maximise ROAS, CPA, revenue growth and customer lifetime value Drive conversion rate optimisation (CRO) through A/B testing, personalisation and customer journey improvements Partner with eCommerce, Trading and Technology teams to improve website performance Lead digital transformation projects, website developments, migrations and platform improvements Own GA4 reporting, attribution modelling and performance analytics Develop insights and reporting frameworks to support commercial decision-making Champion AI, automation and emerging technologies to improve marketing effectiveness Manage agency relationships and ensure delivery against agreed objectives Lead, mentor and develop a high-performing specialist digital marketing team (4) Support the wider marketing strategy through data-led growth initiatives Profile About You: 5+ years' experience in digital growth, performance marketing or eCommerce. Strong expertise across PPC, Paid Social, SEO, CRM, Affiliates and customer acquisition. Proven track record of delivering revenue growth through digital channels. Strong analytical skills with experience using GA4, attribution and performance metrics. Experience with eCommerce platforms, MarTech and digital transformation projects. Knowledge of AI-driven marketing tools and automation. Commercially minded with strong stakeholder management skills. Experience leading specialists, agencies and digital teams. Job Offer Competitive salary package ranging from 55,000 - 65 000 31 days annual leave (including UK bank holidays). Hybrid working model with 3 days per week in the office. Flexible working hours to support work-life balance. Employee wellness programme. Life insurance. Educational and development support. Staff discounts on products and services. Free on-site parking. Casual dress environment. Complimentary office refreshments including drinks and bagels. Regular social activities and team events. Opportunity to join a growing business and make a real impact.
IT Project Manager (Fixed-Term Contract - 6 Months) London Bridge Hybrid (3 Days Office / 2 Days Home) £65,000 - £70,000 (Pro Rata) + Benefits A rapidly scaling, VC-backed international technology business is seeking an experienced IT Project Manager to join the team on an initial six-month fixed-term contract, with the potential for extension. Operating across multiple international markets, the business is transforming the self-storage industry through the use of cutting-edge technology and innovative customer experiences. Having experienced significant growth, they continue to invest heavily in technology to support their expansion and are looking for an experienced Project Manager to help deliver two business-critical transformation programmes. This is a hands-on delivery role, working closely with technology, operations and senior business stakeholders to ensure successful project execution across multiple international locations. The Role The successful candidate will take ownership of two high-profile projects: Delivery of a new enterprise CRM platform to improve customer engagement, operational efficiency and business processes. Implementation of a new access control system across international storage facilities, enhancing customer experience, security and operational capability. Working across both technology and business teams, the Project Manager will be responsible for planning, governance, stakeholder management, third-party suppliers and successful delivery from inception through to implementation. Key Responsibilities Lead the end-to-end delivery of two strategic international technology projects. Develop and manage project plans, timelines, budgets, risks and dependencies. Work closely with business stakeholders to define requirements and ensure successful adoption. Coordinate internal technology teams alongside external vendors and implementation partners. Manage project governance, reporting and communication to senior leadership. Identify and proactively mitigate delivery risks and issues. Ensure projects are delivered on time, within budget and to a high standard. Support business change activities, user engagement and successful rollout across multiple international markets. Candidate Profile The ideal candidate will possess: Proven experience delivering complex IT projects within fast-paced commercial environments. A strong track record of delivering CRM implementations, migrations or transformation programmes (highly desirable). Excellent stakeholder management skills with the ability to engage both technical and non-technical audiences. Experience managing third-party suppliers and cross-functional project teams. Strong planning, governance and risk management capabilities. Excellent communication and organisational skills. A proactive, delivery-focused mindset with the ability to manage multiple workstreams simultaneously. Desirable Experience CRM implementation experience (Salesforce, Microsoft Dynamics, HubSpot or similar). Experience delivering technology projects across multiple countries or international businesses. Exposure to physical technology implementations such as access control, IoT or operational technology would be advantageous. Experience working within high-growth, scale-up or VC-backed organisations. Spanish speaking is a plus but not essential What's on Offer Initial six-month fixed-term contract with a possibility of extension. Opportunity to lead two highly visible international transformation programmes. Join a rapidly growing, VC-backed technology business at an exciting stage of its growth journey. Work alongside ambitious, collaborative teams in a business where technology sits at the heart of its success. Hybrid working, with three days per week from the London Bridge office. A fast-moving environment offering genuine ownership, autonomy and the opportunity to make a tangible impact. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Jul 11, 2026
Full time
IT Project Manager (Fixed-Term Contract - 6 Months) London Bridge Hybrid (3 Days Office / 2 Days Home) £65,000 - £70,000 (Pro Rata) + Benefits A rapidly scaling, VC-backed international technology business is seeking an experienced IT Project Manager to join the team on an initial six-month fixed-term contract, with the potential for extension. Operating across multiple international markets, the business is transforming the self-storage industry through the use of cutting-edge technology and innovative customer experiences. Having experienced significant growth, they continue to invest heavily in technology to support their expansion and are looking for an experienced Project Manager to help deliver two business-critical transformation programmes. This is a hands-on delivery role, working closely with technology, operations and senior business stakeholders to ensure successful project execution across multiple international locations. The Role The successful candidate will take ownership of two high-profile projects: Delivery of a new enterprise CRM platform to improve customer engagement, operational efficiency and business processes. Implementation of a new access control system across international storage facilities, enhancing customer experience, security and operational capability. Working across both technology and business teams, the Project Manager will be responsible for planning, governance, stakeholder management, third-party suppliers and successful delivery from inception through to implementation. Key Responsibilities Lead the end-to-end delivery of two strategic international technology projects. Develop and manage project plans, timelines, budgets, risks and dependencies. Work closely with business stakeholders to define requirements and ensure successful adoption. Coordinate internal technology teams alongside external vendors and implementation partners. Manage project governance, reporting and communication to senior leadership. Identify and proactively mitigate delivery risks and issues. Ensure projects are delivered on time, within budget and to a high standard. Support business change activities, user engagement and successful rollout across multiple international markets. Candidate Profile The ideal candidate will possess: Proven experience delivering complex IT projects within fast-paced commercial environments. A strong track record of delivering CRM implementations, migrations or transformation programmes (highly desirable). Excellent stakeholder management skills with the ability to engage both technical and non-technical audiences. Experience managing third-party suppliers and cross-functional project teams. Strong planning, governance and risk management capabilities. Excellent communication and organisational skills. A proactive, delivery-focused mindset with the ability to manage multiple workstreams simultaneously. Desirable Experience CRM implementation experience (Salesforce, Microsoft Dynamics, HubSpot or similar). Experience delivering technology projects across multiple countries or international businesses. Exposure to physical technology implementations such as access control, IoT or operational technology would be advantageous. Experience working within high-growth, scale-up or VC-backed organisations. Spanish speaking is a plus but not essential What's on Offer Initial six-month fixed-term contract with a possibility of extension. Opportunity to lead two highly visible international transformation programmes. Join a rapidly growing, VC-backed technology business at an exciting stage of its growth journey. Work alongside ambitious, collaborative teams in a business where technology sits at the heart of its success. Hybrid working, with three days per week from the London Bridge office. A fast-moving environment offering genuine ownership, autonomy and the opportunity to make a tangible impact. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Select how often (in days) to receive an alert: Job Title: Principal Senior Technical Architect - National Security Location: Malvern, England, United Kingdom Role Type: Permanent - Full Time Package: Competitive Salary + Benefits Role ID: SF19725 Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as a Senior Principle Technical Architect - National Security at either our Farnborough or Malvern site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds. The Role As a Principle Technical Architect - National Security, you will be a senior technical leader responsible for shaping, developing, and integrating mission critical capabilities for Cyber and National Security customers. This role focuses on customer intimacy, operational problem solving, and end to end capability development. Day-to-day, you will act as a trusted advisor, driving innovation, orchestrating complex delivery, and building high performing teams that directly support national security missions. Your responsibilities will include: Identifying, shaping, and qualifying new business opportunities within National Security and Defence organisations leading early customer engagements and developing strategies that align with long-term sector growth Providing technical direction for bids and business development activities ensuring that proposed solutions are feasible, innovative, compliant, and mission aligned Working closely with engineering, data, cyber, AI/ML, and systems integration teams to shape end to end solutions Translating complex missions' needs into robust technical architecture, capability concepts, and delivery approaches Technically lead major bids from capture through proposal submission and contract negotiation Leading the design and evolution of end to end capabilities that combine people, processes, systems, and technology into coherent, high value outcomes Providing leadership across all areas and shaping and overseeing the delivery of complex capability programmes Essential experience of the Principle Technical Architect - National Security: Significant experience working in or alongside National Security, Intelligence, Defence, or advanced Cyber missions Demonstrable ability to lead capability development integrating people, process, and technology Expertise in systems integration, operational workflow design, and organisation/process transformation A strong background in leading multi disciplinary teams in complex, sensitive environments Experience in major capability transformation programmes in Defence, Intelligence, or Government Familiarity with national security processes, governance frameworks, and high assurance operations Essential qualifications for the Principle Technical Architect - National Security: We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based at either our Farnborough or Malvern site. Hybrid working patterns are available. Frequent customer travel will be required. Farnborough At our Farnborough site exciting work takes place at our state of the art facility, with high energy laser technologies, our 5m pressurised wind tunnel which has a simulation capability that is unique in the UK and our large research and development projects is a real hub of creativity, research and innovation. Join our talented teams of Engineers, IT & Cyber Specialists, Project Managers, Group Functions Teams and many more to provide future defences in the UK. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community Our Recruitment Process: We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels value, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which mean factors such as nationality or previous nationalities may affect the roles that you can be employed in. Please note that all applicants for this role must be willing to go through DV Clearance.
Jul 11, 2026
Full time
Select how often (in days) to receive an alert: Job Title: Principal Senior Technical Architect - National Security Location: Malvern, England, United Kingdom Role Type: Permanent - Full Time Package: Competitive Salary + Benefits Role ID: SF19725 Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as a Senior Principle Technical Architect - National Security at either our Farnborough or Malvern site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds. The Role As a Principle Technical Architect - National Security, you will be a senior technical leader responsible for shaping, developing, and integrating mission critical capabilities for Cyber and National Security customers. This role focuses on customer intimacy, operational problem solving, and end to end capability development. Day-to-day, you will act as a trusted advisor, driving innovation, orchestrating complex delivery, and building high performing teams that directly support national security missions. Your responsibilities will include: Identifying, shaping, and qualifying new business opportunities within National Security and Defence organisations leading early customer engagements and developing strategies that align with long-term sector growth Providing technical direction for bids and business development activities ensuring that proposed solutions are feasible, innovative, compliant, and mission aligned Working closely with engineering, data, cyber, AI/ML, and systems integration teams to shape end to end solutions Translating complex missions' needs into robust technical architecture, capability concepts, and delivery approaches Technically lead major bids from capture through proposal submission and contract negotiation Leading the design and evolution of end to end capabilities that combine people, processes, systems, and technology into coherent, high value outcomes Providing leadership across all areas and shaping and overseeing the delivery of complex capability programmes Essential experience of the Principle Technical Architect - National Security: Significant experience working in or alongside National Security, Intelligence, Defence, or advanced Cyber missions Demonstrable ability to lead capability development integrating people, process, and technology Expertise in systems integration, operational workflow design, and organisation/process transformation A strong background in leading multi disciplinary teams in complex, sensitive environments Experience in major capability transformation programmes in Defence, Intelligence, or Government Familiarity with national security processes, governance frameworks, and high assurance operations Essential qualifications for the Principle Technical Architect - National Security: We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based at either our Farnborough or Malvern site. Hybrid working patterns are available. Frequent customer travel will be required. Farnborough At our Farnborough site exciting work takes place at our state of the art facility, with high energy laser technologies, our 5m pressurised wind tunnel which has a simulation capability that is unique in the UK and our large research and development projects is a real hub of creativity, research and innovation. Join our talented teams of Engineers, IT & Cyber Specialists, Project Managers, Group Functions Teams and many more to provide future defences in the UK. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community Our Recruitment Process: We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels value, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which mean factors such as nationality or previous nationalities may affect the roles that you can be employed in. Please note that all applicants for this role must be willing to go through DV Clearance.
You can find out more about this in ourAssociate Director - Corporate and Fund Services page is loaded Associate Director - Corporate and Fund Serviceslocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR-The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for you Job title : Associate Director Role Location: London Department: Corporate Solutions / Real Assets Employment Type : Permanent, Full TimeApex are looking for an experienced, self-motivated and forward thinking leader within its Real Assets client services team in London. The Associate Director will be responsible for overseeing the management of a large team in the provision of company secretarial and corporate and fund administration services to a high profile and active client portfolio of UK unregulated entities within the Real Assets sector. The successful candidate will lead, support and provide guidance to the team, in the provision of a high quality and efficient customer service. The Role & Key Responsibilities: Act as the operational lead, overseeing and managing day to day client operations, corporate service deliverables, work allocation and output of a large and busy team (based in UK and overseas); Drive staff development, people and performance management, recruitment and retention processes; Develop and maintain operational procedures and resources, ensure successful implementation of internal systems and initiatives to drive efficiency and improvements; Act as client service lead and escalation point, driving excellent client service, building sound client relationships and engagement, monitoring new business opportunities; Ensure compliance with applicable laws and provide sound, quality technical guidance to clients and wider team on UK company law and corporate administration matters; Representing and promoting business line and team, including by attending new business proposals and networking opportunities, engaging with senior stakeholders, client advisors and intermediaries;Work closely with directors, cross functional and cross jurisdictional colleagues in the implementation of wider business strategy, in the pursuit of growth and collaboration; Act as a director on client boards (as necessary and agreed); Ensure that client responsibilities are managed effectively and to agreed client SLAs, Apex best practices, regulatory and statutory deadlines; Monitor key risk indicators, ensuring adherence to internal policies and regulatory requirements and ensure standards and deadlines are at all times met; Act as a signatory in respect of transactions and payments and ensure deadlines are met; Contribute to ongoing and ad-hoc projects, data collation and reporting requirements as and when required by the business; Monitor resourcing and capacity against revenue, conducting and managing client fee reviews where necessary; Managing cash collections and the quarterly billing cycle; and Any other duties in the scope of the role that the company requires. Skills Required: Professional qualification preferred such as CGI/ICSA; 10+ years experience in corporate and fund services, company secretarial or similar; Extensive understanding of the technical and operational requirements of providing a broad range of services to UK entities, with excellent practical knowledge of UK Companies Act and relevant legislation as well as local regulatory laws; Resilience under pressure, with the ability to think objectively and resolve complex issues in a timely manner; A team player, with the ability to inspire, motivate, harness and nurture the talents of team members in the pursuit of excellent client service. What you will get in return: Be part of a dynamic, fast-paced and expanding team that makes a genuine impact on revenue and sales pipeline. Opportunity to work with a diverse, agile and globally recognised product line. The opportunity to innovate, improve and streamline processes and really make a difference.Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We're a people-powered business, and our people are full of ambition. Together, we're inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you'll experience more here than you would at most other companies.
Jul 10, 2026
Full time
You can find out more about this in ourAssociate Director - Corporate and Fund Services page is loaded Associate Director - Corporate and Fund Serviceslocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR-The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for you Job title : Associate Director Role Location: London Department: Corporate Solutions / Real Assets Employment Type : Permanent, Full TimeApex are looking for an experienced, self-motivated and forward thinking leader within its Real Assets client services team in London. The Associate Director will be responsible for overseeing the management of a large team in the provision of company secretarial and corporate and fund administration services to a high profile and active client portfolio of UK unregulated entities within the Real Assets sector. The successful candidate will lead, support and provide guidance to the team, in the provision of a high quality and efficient customer service. The Role & Key Responsibilities: Act as the operational lead, overseeing and managing day to day client operations, corporate service deliverables, work allocation and output of a large and busy team (based in UK and overseas); Drive staff development, people and performance management, recruitment and retention processes; Develop and maintain operational procedures and resources, ensure successful implementation of internal systems and initiatives to drive efficiency and improvements; Act as client service lead and escalation point, driving excellent client service, building sound client relationships and engagement, monitoring new business opportunities; Ensure compliance with applicable laws and provide sound, quality technical guidance to clients and wider team on UK company law and corporate administration matters; Representing and promoting business line and team, including by attending new business proposals and networking opportunities, engaging with senior stakeholders, client advisors and intermediaries;Work closely with directors, cross functional and cross jurisdictional colleagues in the implementation of wider business strategy, in the pursuit of growth and collaboration; Act as a director on client boards (as necessary and agreed); Ensure that client responsibilities are managed effectively and to agreed client SLAs, Apex best practices, regulatory and statutory deadlines; Monitor key risk indicators, ensuring adherence to internal policies and regulatory requirements and ensure standards and deadlines are at all times met; Act as a signatory in respect of transactions and payments and ensure deadlines are met; Contribute to ongoing and ad-hoc projects, data collation and reporting requirements as and when required by the business; Monitor resourcing and capacity against revenue, conducting and managing client fee reviews where necessary; Managing cash collections and the quarterly billing cycle; and Any other duties in the scope of the role that the company requires. Skills Required: Professional qualification preferred such as CGI/ICSA; 10+ years experience in corporate and fund services, company secretarial or similar; Extensive understanding of the technical and operational requirements of providing a broad range of services to UK entities, with excellent practical knowledge of UK Companies Act and relevant legislation as well as local regulatory laws; Resilience under pressure, with the ability to think objectively and resolve complex issues in a timely manner; A team player, with the ability to inspire, motivate, harness and nurture the talents of team members in the pursuit of excellent client service. What you will get in return: Be part of a dynamic, fast-paced and expanding team that makes a genuine impact on revenue and sales pipeline. Opportunity to work with a diverse, agile and globally recognised product line. The opportunity to innovate, improve and streamline processes and really make a difference.Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We're a people-powered business, and our people are full of ambition. Together, we're inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you'll experience more here than you would at most other companies.
As a Customer Success Manager, you will act as a trusted advisor to enterprise finance leaders, owning executive relationships and ensuring Sidetrade's AI solutions deliver measurable business value-from cash acceleration to process optimization-driving renewals, expansion, and long-term partnership. What you'll be doing Own a portfolio of large, complex enterprise customers, engaging at CFO, Finance Director, Shared Services and Transformation Lead level. Act as a strategic O2C and Working Capital advisor, leveraging prior consulting experience to guide customers through business change. Translate AI-driven insights, predictive analytics and automation into clear financial and operational impact (DSO, cash-in, productivity, risk). Lead value-based success plans, defining ROI, KPIs and success metrics aligned to customer business objectives. Facilitate executive business reviews, customer innovation workshops and value realization sessions. Partner closely with Sales on renewals, upsell and expansion, contributing a strong commercial and value-led narrative. Serve as the voice of the customer, influencing Product and AI roadmap discussions based on enterprise use cases. Proactively identify adoption risks and growth opportunities using customer health data and AI insights. What you'll bring 7+ years of experience in a consulting, advisory, or transformation role within Order to Cash, Working Capital, or Finance Transformation. Proven experience working with enterprise clients in complex, multi-stakeholder environments. Strong understanding of O2C processes (Credit, Collections, Cash Application, Dispute Management) and working capital levers. Demonstrated ability to quantify business value and ROI for senior finance stakeholders. Business & consulting skills. Strong business acumen with the ability to connect technology to financial outcomes. Executive-level communication and storytelling skills (written, verbal, and presentation). Comfortable operating as a trusted advisor, challenging customers when needed. Experience managing multiple initiatives simultaneously in a fast-paced environment. Technology & AI mindset. Strong interest in AI, analytics and automation applied to finance processes. Ability to explain AI concepts (predictive scoring, prioritization, automation) in business terms, not technical jargon. Experience working with SaaS, data-driven or AI-enabled platforms preferred. Bachelor's or Master's degree in Finance, Business, Economics or related field. Willingness to travel occasionally to customer sites. Benefits & Location Office based in the heart of London city centre. Hybrid work model - a flexible mix of in-office and remote days. Great culture - active Social Club organizing regular team events and activities. Health & wellness - medical coverage, life insurance, and other wellness programs. Time off - competitive paid holidays plus public holidays. Career growth & compensation - competitive salary, equal opportunities, learning & mentorship programs, and advancement support. We're committed to providing a welcoming and inclusive experience for every candidate.
Jul 10, 2026
Full time
As a Customer Success Manager, you will act as a trusted advisor to enterprise finance leaders, owning executive relationships and ensuring Sidetrade's AI solutions deliver measurable business value-from cash acceleration to process optimization-driving renewals, expansion, and long-term partnership. What you'll be doing Own a portfolio of large, complex enterprise customers, engaging at CFO, Finance Director, Shared Services and Transformation Lead level. Act as a strategic O2C and Working Capital advisor, leveraging prior consulting experience to guide customers through business change. Translate AI-driven insights, predictive analytics and automation into clear financial and operational impact (DSO, cash-in, productivity, risk). Lead value-based success plans, defining ROI, KPIs and success metrics aligned to customer business objectives. Facilitate executive business reviews, customer innovation workshops and value realization sessions. Partner closely with Sales on renewals, upsell and expansion, contributing a strong commercial and value-led narrative. Serve as the voice of the customer, influencing Product and AI roadmap discussions based on enterprise use cases. Proactively identify adoption risks and growth opportunities using customer health data and AI insights. What you'll bring 7+ years of experience in a consulting, advisory, or transformation role within Order to Cash, Working Capital, or Finance Transformation. Proven experience working with enterprise clients in complex, multi-stakeholder environments. Strong understanding of O2C processes (Credit, Collections, Cash Application, Dispute Management) and working capital levers. Demonstrated ability to quantify business value and ROI for senior finance stakeholders. Business & consulting skills. Strong business acumen with the ability to connect technology to financial outcomes. Executive-level communication and storytelling skills (written, verbal, and presentation). Comfortable operating as a trusted advisor, challenging customers when needed. Experience managing multiple initiatives simultaneously in a fast-paced environment. Technology & AI mindset. Strong interest in AI, analytics and automation applied to finance processes. Ability to explain AI concepts (predictive scoring, prioritization, automation) in business terms, not technical jargon. Experience working with SaaS, data-driven or AI-enabled platforms preferred. Bachelor's or Master's degree in Finance, Business, Economics or related field. Willingness to travel occasionally to customer sites. Benefits & Location Office based in the heart of London city centre. Hybrid work model - a flexible mix of in-office and remote days. Great culture - active Social Club organizing regular team events and activities. Health & wellness - medical coverage, life insurance, and other wellness programs. Time off - competitive paid holidays plus public holidays. Career growth & compensation - competitive salary, equal opportunities, learning & mentorship programs, and advancement support. We're committed to providing a welcoming and inclusive experience for every candidate.
Programme Manager Remote First Working - Quarterly Workshops Financial Services Lorien's leading banking client is looking for an accomplished Programme Manager to lead a large-scale enterprise migration programme involving the migration of Microsoft 365 and Citrix user identities , alongside structured and unstructured data, between complex technology estates. This is a senior delivery role requiring someone who has successfully managed enterprise-scale migration programmes, can take ownership of challenging deliveries, drive third-party suppliers, and confidently engage senior business and technical stakeholders. The Ideal candidate is a hands-on Technical Programme Manager who combines strong migration experience with excellent leadership, commercial awareness and stakeholder management. You'll be resilient, delivery-focused and capable of leading complex programmes through challenging environments while maintaining momentum and ensuring successful outcomes. This role is based in UK Wide, with occasional travel quarterly to Edinburgh or Midlands. This role will be Via Umbrella. Key Responsibilities Lead end-to-end delivery of large-scale identity and data migration programmes. Manage migrations of Microsoft 365/Citrix user identities, applications, file shares, SharePoint sites and other business data. Lead and manage a Business Analysis team responsible for capturing, prioritising and planning migration activity. Develop phased migration plans using business-specific cohorts, including overnight and weekend migration windows where required. Analyse complex migration scenarios, agree treatment plans and manage exceptions where migrations are not technically feasible. Own Statements of Work (SoWs) and manage third-party supplier performance to agreed delivery outcomes. Lead a blended delivery team and coordinate dependencies across technical teams, business stakeholders, suppliers and programme workstreams. Provide programme governance, RAID management and executive reporting through the Programme Director. Required Experience 5+ years' experience as a Senior Technical Programme Manager or Senior Project Manager. Proven experience delivering large-scale identity and data migration programmes . Strong technical understanding of Microsoft 365, Citrix and enterprise migration delivery. Experience managing third-party suppliers and owning Statements of Work. Strong stakeholder, dependency and risk management skills. Ability to lead programmes under pressure, resolve complex issues and drive recovery where required. Comfortable challenging suppliers and technical teams to ensure successful delivery. Desirable Experience within Life & Pensions or Financial Services. Experience delivering complex enterprise transformation programmes. IND_PC3 Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Jul 10, 2026
Contractor
Programme Manager Remote First Working - Quarterly Workshops Financial Services Lorien's leading banking client is looking for an accomplished Programme Manager to lead a large-scale enterprise migration programme involving the migration of Microsoft 365 and Citrix user identities , alongside structured and unstructured data, between complex technology estates. This is a senior delivery role requiring someone who has successfully managed enterprise-scale migration programmes, can take ownership of challenging deliveries, drive third-party suppliers, and confidently engage senior business and technical stakeholders. The Ideal candidate is a hands-on Technical Programme Manager who combines strong migration experience with excellent leadership, commercial awareness and stakeholder management. You'll be resilient, delivery-focused and capable of leading complex programmes through challenging environments while maintaining momentum and ensuring successful outcomes. This role is based in UK Wide, with occasional travel quarterly to Edinburgh or Midlands. This role will be Via Umbrella. Key Responsibilities Lead end-to-end delivery of large-scale identity and data migration programmes. Manage migrations of Microsoft 365/Citrix user identities, applications, file shares, SharePoint sites and other business data. Lead and manage a Business Analysis team responsible for capturing, prioritising and planning migration activity. Develop phased migration plans using business-specific cohorts, including overnight and weekend migration windows where required. Analyse complex migration scenarios, agree treatment plans and manage exceptions where migrations are not technically feasible. Own Statements of Work (SoWs) and manage third-party supplier performance to agreed delivery outcomes. Lead a blended delivery team and coordinate dependencies across technical teams, business stakeholders, suppliers and programme workstreams. Provide programme governance, RAID management and executive reporting through the Programme Director. Required Experience 5+ years' experience as a Senior Technical Programme Manager or Senior Project Manager. Proven experience delivering large-scale identity and data migration programmes . Strong technical understanding of Microsoft 365, Citrix and enterprise migration delivery. Experience managing third-party suppliers and owning Statements of Work. Strong stakeholder, dependency and risk management skills. Ability to lead programmes under pressure, resolve complex issues and drive recovery where required. Comfortable challenging suppliers and technical teams to ensure successful delivery. Desirable Experience within Life & Pensions or Financial Services. Experience delivering complex enterprise transformation programmes. IND_PC3 Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
