IIBA (International Institute of Business Analysis)
About the Role: Grade Level (for internal use): 15 Corporates & Infrastructure Sector Head Methodologies The Corporates and Infrastructure sector covers a diversified portfolio of criteria and models and has oversight for all methodologies (criteria and models) that are used in the production of corporate and infrastructure ratings globally. The primary objective of this role is the delivery of criteria projects, criteria artifacts, and model projects along with the delivery of innovative and continuous improvement. Partnership with the Regional Practice Leads and Chief Analytical Officers is key to the role and the role is jointly accountable for the delivery of the relevant Analytical Strategy for their sector. The role is a member of the Global Analytics and Methodologies Leadership Team and will report to the Head of the team, the team is located globally across EMEA, APAC, & Americas regions. Success in this role: Timely feedback on methodologies inquiries Meeting agreed timelines for methodologies projects Meeting or exceeding methodology project benchmarks Simplification and standardisation of methodologies Adopting the criteria mindset Team/individual capability improvement Improved transparency and readability of criteria Adoption of improvements that lead to analytical value and impact. Responsibilities: Drive the strategy & execution of ratings methodology (criteria & models) development in this sector to meet goals and ensure compliance' with internal and external standards. Manages the quality of ratings methodologies for the corporate and infrastructure sector. ' Final decision maker for questions regarding rating methodologies and their appropriate application, including defining if novel transactions can be rated under current methodology and/or with criteria artifacts' . Connect their teams work to the overall analytical strategy. ' Ensure their team is equipped to adapt to rapidly changing conditions' . Drive simplification & standardization where possible to support transparency, understanding, and operational delivery' . Shaping/spearheading the creation of new or adaptation of existing methodologies to tackle new and emerging risks. Ability to operate in an evolving environment and lead through change. Ability to lead and manage teams of experts across criteria and models. Shared accountability of Corporates and Infrastructure analytical strategy with Regional Practice leads and Chief Analytical Officers. Leadership capabilities Influence and Partnership - ability to leverage experience and credibility to garner support and influence without the direct line of authority. Data-driven decision-making - ability to identify, define and resolve strategic problems in a sustainable and efficient manner and make decisions supported by a robust process. Strong execution and change leadership skills and a first-class communicator. Excellent people management and team development (holds people accountable to high-performance standards)' Develops and fosters effective and productive internal and external relationships' Ability to manage effectively in a matrix and global environment' Ability to assess and manage risk Expert in their specific sector globally' Quality of the Product Oversees the development of new and revised criteria and models in the Corporate and Infrastructure sectors. Has an understanding of the relevant key drivers in the markets of the relevant sectors and ability to engage and converse on key methodology trends with confidence. Can provide analytical guidance and exercise judgment around key analytical issues in accordance with development and approval protocols. Has an ability to operate in a leadership role but the ability to drill down as needed on key issues and work cross-group to achieve the best outcome. Ability to be forward-looking, and proactive and manage trends in the relevant sectors to achieve timely and relevant criteria. Collaborates with and advises other leads internally and externally to ensure the goals of projects are met. Ensures the Criteria approval process is not subject to any commercial influences. Works with the Global Analytics and Methodologies Leadership team to ensure an aligned approach to quality, criteria, and/or models. Ensure compliance to the methodology development and approval process with the set business procedures and S&P Global Ratings policies and procedures. Stakeholder Engagement and Communication Ability to represent Methodologies and Ratings with external parties, such as regulators, investors, and other stakeholders. Able to problem-solve and resolve issues effectively and productively with several stakeholders. Coordinates with colleagues to ensure smooth and efficient work processes/procedures. Shares information, skills, knowledge, and expertise as appropriate and works in a collaborative manner. Understanding of how the work of the squad impacts teams and departments within the analytical practice. Communicate concisely and effectively to executive management, key leaders within the team and other stakeholders and partners within the business. Communicates at a technical level with criteria and modeling experts. Holds and applies depth and breadth of knowledge of S&P Global Ratings and respective practices to aid in the development of Methodologies. Compensation/Benefits Information: (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $185,500 to $368,700. The final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses, and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . Requirements 15+ years financial services experience Strong leadership, communications, and relationship-building skills. Strong sector knowledge preferred. Bachelor's degree. A Master's would be a plus Right to Work Requirements: This role is limited to persons with indefinite right to work in the location of which applied for. About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence , pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: . click apply for full job details
Jul 19, 2025
Full time
About the Role: Grade Level (for internal use): 15 Corporates & Infrastructure Sector Head Methodologies The Corporates and Infrastructure sector covers a diversified portfolio of criteria and models and has oversight for all methodologies (criteria and models) that are used in the production of corporate and infrastructure ratings globally. The primary objective of this role is the delivery of criteria projects, criteria artifacts, and model projects along with the delivery of innovative and continuous improvement. Partnership with the Regional Practice Leads and Chief Analytical Officers is key to the role and the role is jointly accountable for the delivery of the relevant Analytical Strategy for their sector. The role is a member of the Global Analytics and Methodologies Leadership Team and will report to the Head of the team, the team is located globally across EMEA, APAC, & Americas regions. Success in this role: Timely feedback on methodologies inquiries Meeting agreed timelines for methodologies projects Meeting or exceeding methodology project benchmarks Simplification and standardisation of methodologies Adopting the criteria mindset Team/individual capability improvement Improved transparency and readability of criteria Adoption of improvements that lead to analytical value and impact. Responsibilities: Drive the strategy & execution of ratings methodology (criteria & models) development in this sector to meet goals and ensure compliance' with internal and external standards. Manages the quality of ratings methodologies for the corporate and infrastructure sector. ' Final decision maker for questions regarding rating methodologies and their appropriate application, including defining if novel transactions can be rated under current methodology and/or with criteria artifacts' . Connect their teams work to the overall analytical strategy. ' Ensure their team is equipped to adapt to rapidly changing conditions' . Drive simplification & standardization where possible to support transparency, understanding, and operational delivery' . Shaping/spearheading the creation of new or adaptation of existing methodologies to tackle new and emerging risks. Ability to operate in an evolving environment and lead through change. Ability to lead and manage teams of experts across criteria and models. Shared accountability of Corporates and Infrastructure analytical strategy with Regional Practice leads and Chief Analytical Officers. Leadership capabilities Influence and Partnership - ability to leverage experience and credibility to garner support and influence without the direct line of authority. Data-driven decision-making - ability to identify, define and resolve strategic problems in a sustainable and efficient manner and make decisions supported by a robust process. Strong execution and change leadership skills and a first-class communicator. Excellent people management and team development (holds people accountable to high-performance standards)' Develops and fosters effective and productive internal and external relationships' Ability to manage effectively in a matrix and global environment' Ability to assess and manage risk Expert in their specific sector globally' Quality of the Product Oversees the development of new and revised criteria and models in the Corporate and Infrastructure sectors. Has an understanding of the relevant key drivers in the markets of the relevant sectors and ability to engage and converse on key methodology trends with confidence. Can provide analytical guidance and exercise judgment around key analytical issues in accordance with development and approval protocols. Has an ability to operate in a leadership role but the ability to drill down as needed on key issues and work cross-group to achieve the best outcome. Ability to be forward-looking, and proactive and manage trends in the relevant sectors to achieve timely and relevant criteria. Collaborates with and advises other leads internally and externally to ensure the goals of projects are met. Ensures the Criteria approval process is not subject to any commercial influences. Works with the Global Analytics and Methodologies Leadership team to ensure an aligned approach to quality, criteria, and/or models. Ensure compliance to the methodology development and approval process with the set business procedures and S&P Global Ratings policies and procedures. Stakeholder Engagement and Communication Ability to represent Methodologies and Ratings with external parties, such as regulators, investors, and other stakeholders. Able to problem-solve and resolve issues effectively and productively with several stakeholders. Coordinates with colleagues to ensure smooth and efficient work processes/procedures. Shares information, skills, knowledge, and expertise as appropriate and works in a collaborative manner. Understanding of how the work of the squad impacts teams and departments within the analytical practice. Communicate concisely and effectively to executive management, key leaders within the team and other stakeholders and partners within the business. Communicates at a technical level with criteria and modeling experts. Holds and applies depth and breadth of knowledge of S&P Global Ratings and respective practices to aid in the development of Methodologies. Compensation/Benefits Information: (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $185,500 to $368,700. The final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses, and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . Requirements 15+ years financial services experience Strong leadership, communications, and relationship-building skills. Strong sector knowledge preferred. Bachelor's degree. A Master's would be a plus Right to Work Requirements: This role is limited to persons with indefinite right to work in the location of which applied for. About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence , pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: . click apply for full job details
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
Jul 19, 2025
Full time
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
London/Hybrid (Occasional travel to group sites required) Report to: Chief Information Officer Hours: Perm 37 hours a week (Mondays to Thursdays 9 am-5.30 pm, Fridays 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 82 for June 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 480 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers,with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne's vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are. FluidOne delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through its branch network, delivering localised, expert services that ensure security, efficiency, and scalability, providing individual solutions and fully comprehensive managed services. For enterprise clients, FluidOne offers advanced solutions that manage costs, risks and optimise organisational operational performance, providing everything from design and delivery to ongoing support. Specialising in Data & AI (D&AI), managed services, and cloud transformation, FluidOne's toolkit includes consulting-led services that help enterprises harness the power of artificial intelligence while maintaining robust compliance and security. FluidOne's dual-structured approach ensures all customers-from growing SMBs to large, complex enterprises-benefit from trusted, innovative, and future-ready IT services. Led by CEO Russell Horton, co-founder Chris Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. Role Overview: As Procurement Lead you will deliver commercial savings and supplier performance improvements across IT and software distribution, while supporting consistent procurement execution across the group. Responsibilities: Own and manage the IT and software distribution category across the group Lead sourcing, RFPs, and contract negotiations with suppliers Coordinate the group's Lead Buyers to ensure alignment on execution, tools, and supplier follow-up Align pricing, volumes, commercial terms, and SLAs across entities Track supplier performance, contractual compliance, rebates, and risks through standardised reporting Track and coordinate supplier accreditations and partnership programmes Act as the main point of contact for both suppliers and internal teams Group Procurement Coordination: Coordinate and support Lead Buyers across other categories or business units Promote consistency in sourcing templates, supplier tracking, and reporting Consolidate dashboards and KPIs across the group Facilitate knowledge sharing and operational alignment Provide hands-on support on selected projects if needed Requirements: Experience: Minimum 5 years' experience in procurement or sourcing Strong exposure to IT-related categories (ideally hardware / distribution) Comfortable working in multi-entity, decentralised environments Proven ability to lead RFPs, negotiate contracts, and deliver savings Skills and Attributes: Execution-focused and results-driven Strong communication and coordination capabilities Able to work independently and collaboratively across teams Proficient in Excel and supplier dashboards (Power BI or similar) Structured and rigorous in supplier documentation and contract follow-up Experience using NetSuite preferable Professional Level: CIPS Level 5 - Advanced Diploma. This role is suited for an experienced Category Manager or Senior Buyer managing strategic spend and coordinating across multiple entities. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Benefits after probationary period: Subsidised health and dental care Employee Assistance Programme (EAP) Life assurance (3x salary) FluidOne breakfast and refreshments on office days Pension contribution - 5% company contribution Generous holiday entitlement One day off for birthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
Jul 19, 2025
Full time
London/Hybrid (Occasional travel to group sites required) Report to: Chief Information Officer Hours: Perm 37 hours a week (Mondays to Thursdays 9 am-5.30 pm, Fridays 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 82 for June 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 480 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers,with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne's vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are. FluidOne delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through its branch network, delivering localised, expert services that ensure security, efficiency, and scalability, providing individual solutions and fully comprehensive managed services. For enterprise clients, FluidOne offers advanced solutions that manage costs, risks and optimise organisational operational performance, providing everything from design and delivery to ongoing support. Specialising in Data & AI (D&AI), managed services, and cloud transformation, FluidOne's toolkit includes consulting-led services that help enterprises harness the power of artificial intelligence while maintaining robust compliance and security. FluidOne's dual-structured approach ensures all customers-from growing SMBs to large, complex enterprises-benefit from trusted, innovative, and future-ready IT services. Led by CEO Russell Horton, co-founder Chris Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. Role Overview: As Procurement Lead you will deliver commercial savings and supplier performance improvements across IT and software distribution, while supporting consistent procurement execution across the group. Responsibilities: Own and manage the IT and software distribution category across the group Lead sourcing, RFPs, and contract negotiations with suppliers Coordinate the group's Lead Buyers to ensure alignment on execution, tools, and supplier follow-up Align pricing, volumes, commercial terms, and SLAs across entities Track supplier performance, contractual compliance, rebates, and risks through standardised reporting Track and coordinate supplier accreditations and partnership programmes Act as the main point of contact for both suppliers and internal teams Group Procurement Coordination: Coordinate and support Lead Buyers across other categories or business units Promote consistency in sourcing templates, supplier tracking, and reporting Consolidate dashboards and KPIs across the group Facilitate knowledge sharing and operational alignment Provide hands-on support on selected projects if needed Requirements: Experience: Minimum 5 years' experience in procurement or sourcing Strong exposure to IT-related categories (ideally hardware / distribution) Comfortable working in multi-entity, decentralised environments Proven ability to lead RFPs, negotiate contracts, and deliver savings Skills and Attributes: Execution-focused and results-driven Strong communication and coordination capabilities Able to work independently and collaboratively across teams Proficient in Excel and supplier dashboards (Power BI or similar) Structured and rigorous in supplier documentation and contract follow-up Experience using NetSuite preferable Professional Level: CIPS Level 5 - Advanced Diploma. This role is suited for an experienced Category Manager or Senior Buyer managing strategic spend and coordinating across multiple entities. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Benefits after probationary period: Subsidised health and dental care Employee Assistance Programme (EAP) Life assurance (3x salary) FluidOne breakfast and refreshments on office days Pension contribution - 5% company contribution Generous holiday entitlement One day off for birthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
Jul 19, 2025
Full time
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time. We are seeking a proactive and skilled Senior Full-Stack Engineer to join our lean, high-impact team and help shape the future of Web3. You'll dive deep into building innovative financial and crypto-native products, services, and APIs, playing a pivotal role in delivering cutting-edge onchain solutions. This role is ideal for engineers who are passionate about Web3 and who thrive in fast-paced, high-ownership environments. As a senior member of the team, you'll take on complex technical challenges across the entire stack-from crafting performant user interfaces to architecting backend services, as well as writing smart contracts that power next-generation financial products. You'll work closely with product managers, designers, and fellow engineers to build intuitive, secure, and performant Web3 experiences. WHAT YOU WILL DO Design, develop, and maintain full-stack Web3 applications-ranging from user interfaces and APIs to smart contracts and blockchain integrations. Implement smart contracts using languages such as Solidity (EVM) or Rust (SVM), and ensure they are secure, tested, and optimized for performance. Collaborate cross-functionally with engineers, designers, and product stakeholders to define, prototype, and deliver features end-to-end. Take ownership of the entire software lifecycle-scoping, implementation, testing, deployment, and maintenance. Integrate blockchain protocols and wallets to enable seamless Web3 user experiences. Leverage the latest AI tools (e.g., for code generation, documentation, or test coverage) to enhance productivity, accelerate delivery, and maintain high code quality. Stay up to date with the rapidly evolving blockchain ecosystem and bring best practices into the team. WHAT YOU WILL NEED Proven experience building and shipping Web3 applications to real users. Deep knowledge of backend development, including RESTful APIs, databases, and secure infrastructure practices. Hands-on experience with smart contract development in Solidity (EVM) or Rust (SVM). Familiarity with Ethereum, Solana, or similar blockchain ecosystems, and tools like Hardhat, Foundry, Anchor, etc. Experience working with Web3 libraries and tools such as ethers.js, web3.js, or wagmi. A strong sense of ownership and the ability to drive projects independently. Ability to navigate ambiguity and work effectively in a fast-changing environment. Commitment to code quality, including writing unit/integration tests and applying engineering best practices. COMPENSATION & PERKS Full-time salary based on experience and meaningful equity in an industry-leading company This is a hybrid role based in our London office, with a mandatory in-office presence three days per week. Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year. ClassPass Budgets for learning & professional development Unlimited vacation policy; work hard and take time when you need it The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business needs at the time. You may contact our Data Protection Officer by email at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Do you have the legal right to work in the UK? Select This role requires working from our London office three days a week. Can you accommodate this hybrid schedule? Select
Jul 19, 2025
Full time
is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time. We are seeking a proactive and skilled Senior Full-Stack Engineer to join our lean, high-impact team and help shape the future of Web3. You'll dive deep into building innovative financial and crypto-native products, services, and APIs, playing a pivotal role in delivering cutting-edge onchain solutions. This role is ideal for engineers who are passionate about Web3 and who thrive in fast-paced, high-ownership environments. As a senior member of the team, you'll take on complex technical challenges across the entire stack-from crafting performant user interfaces to architecting backend services, as well as writing smart contracts that power next-generation financial products. You'll work closely with product managers, designers, and fellow engineers to build intuitive, secure, and performant Web3 experiences. WHAT YOU WILL DO Design, develop, and maintain full-stack Web3 applications-ranging from user interfaces and APIs to smart contracts and blockchain integrations. Implement smart contracts using languages such as Solidity (EVM) or Rust (SVM), and ensure they are secure, tested, and optimized for performance. Collaborate cross-functionally with engineers, designers, and product stakeholders to define, prototype, and deliver features end-to-end. Take ownership of the entire software lifecycle-scoping, implementation, testing, deployment, and maintenance. Integrate blockchain protocols and wallets to enable seamless Web3 user experiences. Leverage the latest AI tools (e.g., for code generation, documentation, or test coverage) to enhance productivity, accelerate delivery, and maintain high code quality. Stay up to date with the rapidly evolving blockchain ecosystem and bring best practices into the team. WHAT YOU WILL NEED Proven experience building and shipping Web3 applications to real users. Deep knowledge of backend development, including RESTful APIs, databases, and secure infrastructure practices. Hands-on experience with smart contract development in Solidity (EVM) or Rust (SVM). Familiarity with Ethereum, Solana, or similar blockchain ecosystems, and tools like Hardhat, Foundry, Anchor, etc. Experience working with Web3 libraries and tools such as ethers.js, web3.js, or wagmi. A strong sense of ownership and the ability to drive projects independently. Ability to navigate ambiguity and work effectively in a fast-changing environment. Commitment to code quality, including writing unit/integration tests and applying engineering best practices. COMPENSATION & PERKS Full-time salary based on experience and meaningful equity in an industry-leading company This is a hybrid role based in our London office, with a mandatory in-office presence three days per week. Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year. ClassPass Budgets for learning & professional development Unlimited vacation policy; work hard and take time when you need it The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business needs at the time. You may contact our Data Protection Officer by email at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Do you have the legal right to work in the UK? Select This role requires working from our London office three days a week. Can you accommodate this hybrid schedule? Select
Blockchain is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time. We are looking for a Site Reliability Engineer to join our Core team to encourage infrastructure best practices across our organization that would allow to securely scale a distributed financial platform that touches millions of people a day. Our distributed financial platform tackles some of the most interesting problems in the crypto for millions of our customers and continues to grow rapidly. The SRE team at blockchain combines software and systems engineering to provide a platform that abstracts complexity for increased security, reliability and rapid product delivery. The SRE organization at Blockchain is a work in progress - our focus is always on how to make our existing systems better. We pride ourselves on having created an environment where individuals have a high degree of freedom in proposing, discussing, designing and implementing changes. We are a team that places a high value on abstract thinking to deliver exceptionally effective tooling. We abhor toil. As a member of the Core team you will be tasked with developing an in-depth understanding of the infrastructure needs of our products. You will establish and maintain creative engineering solutions to improve our customers' experience by building necessary tooling. Crucially, you will alsoguide and educate developer teamsso that they can deliver new features in a rapid, secure and scalable manner. WHAT YOU WILL DO You will be able to play a critical role in evolving our infrastructure as we develop solutions to complex technical problems involving reliability, latency, bandwidth and most importantly security. You will be an integral part of improving observability, monitoring and alerting throughout the platform. You will help co-ordinate work across different areas of the company to ensure the most efficient path of execution You will centralize wherever possible common streams of work that are currently duplicated across developer teams. You will focus heavily on writing tooling to replace manual, repetitive work in a scalable way. You will work in a fast paced, and dynamic environment complementing our existing high calibre team. WHAT YOU WILL NEED Experience with containerization and service orchestration, including best practices and security. Experience with Hashicorp Nomad, Consul and Vault is a plus. Strong knowledge of at least one programming language. Experience with Golang, Python, and Bash is a plus. Linux, including an understanding of resource allocation, network and/or internals. Experience working with cloud solutions (GCP or AWS). Deep understanding and demonstrable experience with modern monitoring tools such as Prometheus, Datadog, Grafana, Telegraf Experience with infrastructure as code tools. Experience with complex Terraform deployments is a plus. Solid background with configuration management tools. Experience with Saltstack is a plus. Experience with using GitOps and CI to make changes, preferably Github Actions. Experience with messaging systems such as Kafka. Experience with database management. Experience working in Data Centers is a plus. Knowledge of routing and switching protocols is a plus. COMPENSATION & PERKS Full-time salary based on experience and meaningful equity in an industry-leading company Hybrid model working from home & awesome office location in the heart of London Unlimited vacation policy; work hard and take time when you need it Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year. The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business need at the time. You may contact our Data Protection Officer by email at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Are you open to Hybrid setup? Select Do you have the right to work in the country you're applying for? Select
Jul 19, 2025
Full time
Blockchain is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time. We are looking for a Site Reliability Engineer to join our Core team to encourage infrastructure best practices across our organization that would allow to securely scale a distributed financial platform that touches millions of people a day. Our distributed financial platform tackles some of the most interesting problems in the crypto for millions of our customers and continues to grow rapidly. The SRE team at blockchain combines software and systems engineering to provide a platform that abstracts complexity for increased security, reliability and rapid product delivery. The SRE organization at Blockchain is a work in progress - our focus is always on how to make our existing systems better. We pride ourselves on having created an environment where individuals have a high degree of freedom in proposing, discussing, designing and implementing changes. We are a team that places a high value on abstract thinking to deliver exceptionally effective tooling. We abhor toil. As a member of the Core team you will be tasked with developing an in-depth understanding of the infrastructure needs of our products. You will establish and maintain creative engineering solutions to improve our customers' experience by building necessary tooling. Crucially, you will alsoguide and educate developer teamsso that they can deliver new features in a rapid, secure and scalable manner. WHAT YOU WILL DO You will be able to play a critical role in evolving our infrastructure as we develop solutions to complex technical problems involving reliability, latency, bandwidth and most importantly security. You will be an integral part of improving observability, monitoring and alerting throughout the platform. You will help co-ordinate work across different areas of the company to ensure the most efficient path of execution You will centralize wherever possible common streams of work that are currently duplicated across developer teams. You will focus heavily on writing tooling to replace manual, repetitive work in a scalable way. You will work in a fast paced, and dynamic environment complementing our existing high calibre team. WHAT YOU WILL NEED Experience with containerization and service orchestration, including best practices and security. Experience with Hashicorp Nomad, Consul and Vault is a plus. Strong knowledge of at least one programming language. Experience with Golang, Python, and Bash is a plus. Linux, including an understanding of resource allocation, network and/or internals. Experience working with cloud solutions (GCP or AWS). Deep understanding and demonstrable experience with modern monitoring tools such as Prometheus, Datadog, Grafana, Telegraf Experience with infrastructure as code tools. Experience with complex Terraform deployments is a plus. Solid background with configuration management tools. Experience with Saltstack is a plus. Experience with using GitOps and CI to make changes, preferably Github Actions. Experience with messaging systems such as Kafka. Experience with database management. Experience working in Data Centers is a plus. Knowledge of routing and switching protocols is a plus. COMPENSATION & PERKS Full-time salary based on experience and meaningful equity in an industry-leading company Hybrid model working from home & awesome office location in the heart of London Unlimited vacation policy; work hard and take time when you need it Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year. The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business need at the time. You may contact our Data Protection Officer by email at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Are you open to Hybrid setup? Select Do you have the right to work in the country you're applying for? Select
Blockchain is the world's leading software platform for digital assets. Founded in 2011, we provide the world's largest and most trusted production blockchain platform, powering more than 75 million wallets. Together with our platform of liquidity and execution services, we share the passion to build an open, accessible and fair financial future, one piece of software at a time. As a Staff Back-End Engineer on our Cryptocurrency Trading Platform, you will take on a leadership role in shaping the direction of our technology while working closely with the trading team and quantitative analysts (quants). You will collaborate with business stakeholders to design and implement systems that meet real-time trading demands, improve market efficiency, and support advanced trading strategies. You'll be a technical advocate for excellence and lead by example in fostering a culture of high standards, agility, and innovation within the team. The role is based in London and the team is international. WHAT YOU WILL DO Design and optimize low-latency trading systems in Rust that power algorithmic trading strategies and support real-time execution in the volatile crypto market. Lead the design and implementation of trading algorithms, optimizing liquidity management, price discovery, and slippage reduction in dynamic market conditions. Promote best practices in software engineering, advocating for clean, scalable, and maintainable code to ensure that systems are built with both immediate performance and long-term sustainability in mind. Collaborate with cross-functional teams, to quickly adapt the trading platform to new data, market conditions, and business needs. Communicate effectively with both technical and non-technical stakeholders, ensuring clear alignment between engineering, business teams (trading, quants), and leadership, especially when discussing complex technical solutions or business goals. Ensure high availability, reliability, and scalability of trading systems while maintaining a sharp focus on performance and testing. Drive technical decision-making and contribute to high-level architecture discussions, ensuring that all solutions align with the company's goals for scalability, performance, and security. Be a technical advocate for excellence, leading efforts to improve development processes, code quality, and overall system performance through best practices and knowledge sharing. Prioritize rapid iteration of trading algorithms to ensure maximum profitability, minimal risk, and fast execution, adapting quickly to volatile market conditions. WHAT YOU WILL NEED Extensive experience in Rust and/or C++, building high-performance, low-latency systems in complex environments such as cryptocurrency trading or financial services. Leadership experience with a proven track record of leading by example, advocating for technical excellence, and mentoring engineers to help them grow their skills. Strong background in trading (ideally cryptocurrency trading),with experience in market-making, arbitrage strategies, and order execution in fast-moving markets. Proven experience iterating quickly on algorithmic strategies, adapting to market dynamics and optimizing performance in real-time. You possess an innate curiosity, and thrive on learning new technologies. Proficiency in Python for backtesting, scripting, and analysis, along with SQL for managing large-scale data systems. Strong focus on performance optimization, identifying bottlenecks, and improving throughput in high-frequency, low-latency real-time systems. Excellent problem-solving skills with the ability to think critically about complex challenges and drive technical solutions forward. Experience with containerization (Docker/Kubernetes) and deploying scalable, high-performance trading systems in cloud environments (AWS). COMPENSATION & PERKS Full-time salary based on experience and meaningful equity in an industry-leading company Hybrid model working from home & our office in Central London (SoHo) Work from Anywhere Policy - up to 20 days to work remotely ClassPass Budgets for learning & professional development Unlimited vacation policy; work hard and take time when you need it Apple equipment The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field Flexible work culture Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business needs at the time. You may contact our Data Protection Officer by email at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.
Jul 19, 2025
Full time
Blockchain is the world's leading software platform for digital assets. Founded in 2011, we provide the world's largest and most trusted production blockchain platform, powering more than 75 million wallets. Together with our platform of liquidity and execution services, we share the passion to build an open, accessible and fair financial future, one piece of software at a time. As a Staff Back-End Engineer on our Cryptocurrency Trading Platform, you will take on a leadership role in shaping the direction of our technology while working closely with the trading team and quantitative analysts (quants). You will collaborate with business stakeholders to design and implement systems that meet real-time trading demands, improve market efficiency, and support advanced trading strategies. You'll be a technical advocate for excellence and lead by example in fostering a culture of high standards, agility, and innovation within the team. The role is based in London and the team is international. WHAT YOU WILL DO Design and optimize low-latency trading systems in Rust that power algorithmic trading strategies and support real-time execution in the volatile crypto market. Lead the design and implementation of trading algorithms, optimizing liquidity management, price discovery, and slippage reduction in dynamic market conditions. Promote best practices in software engineering, advocating for clean, scalable, and maintainable code to ensure that systems are built with both immediate performance and long-term sustainability in mind. Collaborate with cross-functional teams, to quickly adapt the trading platform to new data, market conditions, and business needs. Communicate effectively with both technical and non-technical stakeholders, ensuring clear alignment between engineering, business teams (trading, quants), and leadership, especially when discussing complex technical solutions or business goals. Ensure high availability, reliability, and scalability of trading systems while maintaining a sharp focus on performance and testing. Drive technical decision-making and contribute to high-level architecture discussions, ensuring that all solutions align with the company's goals for scalability, performance, and security. Be a technical advocate for excellence, leading efforts to improve development processes, code quality, and overall system performance through best practices and knowledge sharing. Prioritize rapid iteration of trading algorithms to ensure maximum profitability, minimal risk, and fast execution, adapting quickly to volatile market conditions. WHAT YOU WILL NEED Extensive experience in Rust and/or C++, building high-performance, low-latency systems in complex environments such as cryptocurrency trading or financial services. Leadership experience with a proven track record of leading by example, advocating for technical excellence, and mentoring engineers to help them grow their skills. Strong background in trading (ideally cryptocurrency trading),with experience in market-making, arbitrage strategies, and order execution in fast-moving markets. Proven experience iterating quickly on algorithmic strategies, adapting to market dynamics and optimizing performance in real-time. You possess an innate curiosity, and thrive on learning new technologies. Proficiency in Python for backtesting, scripting, and analysis, along with SQL for managing large-scale data systems. Strong focus on performance optimization, identifying bottlenecks, and improving throughput in high-frequency, low-latency real-time systems. Excellent problem-solving skills with the ability to think critically about complex challenges and drive technical solutions forward. Experience with containerization (Docker/Kubernetes) and deploying scalable, high-performance trading systems in cloud environments (AWS). COMPENSATION & PERKS Full-time salary based on experience and meaningful equity in an industry-leading company Hybrid model working from home & our office in Central London (SoHo) Work from Anywhere Policy - up to 20 days to work remotely ClassPass Budgets for learning & professional development Unlimited vacation policy; work hard and take time when you need it Apple equipment The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field Flexible work culture Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business needs at the time. You may contact our Data Protection Officer by email at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
Jul 19, 2025
Full time
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
Jul 19, 2025
Full time
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
We are a global insurance business, a powerhouse undergoing rapid technology-enabled transformation across all of our markets. As our Chief Information Security Officer (CISO), you will be at the forefront of safeguarding a multi-billion-pound enterprise-leading cyber strategy, shaping board-level risk appetite, and protecting the trust of millions of customers worldwide. As one of the world's leading global warranty providers we offer customers' peace of mind for their domestic appliances. We are expanding our horizons and entering new markets at pace and we need your expertise to help make it happen securely and robustly. As an international company we work with most of the world's most respected and well-known brands for domestic appliances and consumer goods. Our current CISO is retiring, creating a unique opportunity to join us. We don't advertise very often for roles at this level, so this really is a position not to be missed. As a high growth ambitious business, this role is not for the cautious. It's for the bold and the visionary, a resilient leader who sees security an enabler of innovation, growth and reputational strength. About the role The Chief Information Security Officer (CISO) is responsible for overseeing the shaping, development, implementation, and governance of the company's information security agenda. Working closely with executive leadership, our Technology, Engineering and Product teams, and other stakeholders, you will lead efforts to protect the organisation's sensitive information, systems, and infrastructure from cyber threats and breaches. This role requires a strategic security and people leader with extensive experience in information security management, risk assessment, and compliance within a rich, regulated corporate environment. The role is delegate chair for the IT Security and Cyber Security Steering Committee, a delegated body reporting into the Group Risk Committee (GRC) and then the Audit and Risk Committee (ARC). Your Mission: Set Vision and Strategy: Define and own the Group-wide cyber security strategy aligned with business ambition, ESG goals, and evolving threat landscapes. Lead from the Front: Inspire, build, and mentor a high-performing global cyber team-across defensive security, threat intelligence, and cyber engineering. Board-Level Influence: Serve as the cyber conscience of the organisation-engaging with the Board, Audit & Risk Committees, and regulators with authority and clarity. Drive Transformation: Lead security by design across cloud, data, AI, IoT, and operational technology landscapes-embedding security in every initiative. Stay Ahead of Threats: Oversee threat detection, incident response, and resilience programs with precision and global coordination. Shape Culture: Champion a cyber-aware culture across 100,000+ employees, embedding secure behaviours in the DNA of our business. What You Bring A proven track record as a CISO or senior security leader in a rich, regulated, multinational environment. Deep expertise in cyber strategy, risk management, leading enterprise-wide transformation at Inspirational leadership with a bias for action, pragmatism, and delivery. scale. Gravitas and credibility with boards, senior management, regulators, auditors, and external stakeholders. Hands-on understanding of security architecture, cloud, identity and threat intelligence. Resilience under pressure - the ability to make calm, fast decisions in high-stakes situations. Specifically, the role covers: Leadership: Industry leading vision and communication to the business on security topics Hiring, career planning, training and performance reviews for the team Employee coaching, mentoring, development and team building Improve processes and handle resource contentions if any. Stakeholder Engagement: Excellent interpersonal skills to act as a single point of contact for senior stakeholders in relation to technology services Excellent communication skills with non-technical stakeholders to ensure that they understand the available technology services, and to promote financial awareness to deliver value-for-money Strong analytical and influencing skills to assess demand for services and ensure that the necessary investments are made to deliver required services Able to negotiate at senior level on technical and commercial issues, to ensure that customers, suppliers and other stakeholders understand and agree what will meet their needs, and that appropriate service level agreements are defined. Policy Management: Able to provide leadership and management to the business on which policies we should have and the guidance they should offer to the business. Able to ensure that IT Security policies and procedures and working practices are fit for purpose and current and that they are actually being applied properly. Able to influence IT security policy and procedures covering the selection of suppliers, tendering and procurement, promoting good practice in third party management Well-developed commercial skills to identify and manage external partners, working with professionals in other departments (e.g. procurement, legal) Expert at the management and maintenance of the relationship with suppliers of planned and operational services. Financial management expertise to monitor and manage IT security expenditure (including software licences, maintenance and other recurring expenditure), ensuring that financial targets are met and examining any areas where spend may exceed agreed budgets or varies significantly from previous forecasts Able to assist with the definition and operation of effective financial control and decision making, especially in the areas of cost models and the allocation and apportionment of those costs. Responsibilities Strategic Planning: Develop and implement a comprehensive information security strategy aligned with business objectives, regulatory requirements, and industry best practices. Risk Management: Identify, assess, and prioritize information security risks to the organization, and develop strategies to mitigate these risks effectively. Security Assurance: Oversee the day-to-day assurance of information security activity, including incident response, threat detection, vulnerability management, and security monitoring. Day-to-day Security Operations are managed by Technology Operations so this role acts as a second line of defence. Compliance: Ensure compliance with relevant laws, regulations, and standards (e.g., GDPR, ISO 27001) by implementing and maintaining appropriate controls and procedures relevant to each of the territories that D&G operates. Security Architecture: Define and maintain the company's security architecture, including network security, infrastructure security, and cloud security, to protect against evolving threats and ensure this aligns to best practices. Security Education & Awareness: Promote a culture of security awareness and best practices throughout the organisation by providing training, education, and communication programs. Vendor Assurance: Review critical third-party vendors and service providers to ensure the security of outsourced systems and services and the data they contain. Incident Reviews: Lead the review of security incidents and breaches, coordinating with internal teams and external stakeholders to ensure any learnings are effectively applied. Budget Management: Develop and manage the information security budget, ensuring that resources are allocated efficiently to support security initiatives and priorities. Reporting: Provide regular reports and updates to executive leadership and the board of directors on the status of the information security program, key metrics, and emerging threats. Ensure the Security Operations Dashboard is maintained and kept up to date, both in terms of content and the KRIs that are relevant to the business. We offer lots of great benefits! Competitive salary and annual discretionary bonus Hybrid working - presence with purpose; you work from an office when it makes sense 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave Training opportunities as well as clearly defined career progression Health cash plan - employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service Attractive company pension scheme Life assurance - employer funded cover of 4x basic salary Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services Salary Finance - access to savings and borrowing through payroll Car Leasing - access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand new vehicles Travel Loans - interest free loans to help spread the cost of annual travel tickets Cycle to Work - tax efficient bike and cycling equipment worth up to £1,000 Health & Wellbeing - discounted gym membership, online virtual workout sessions, online culinary classes OnHand - Giving you the opportunity to be an Eco & Social volunteer via a handy app . click apply for full job details
Jul 19, 2025
Full time
We are a global insurance business, a powerhouse undergoing rapid technology-enabled transformation across all of our markets. As our Chief Information Security Officer (CISO), you will be at the forefront of safeguarding a multi-billion-pound enterprise-leading cyber strategy, shaping board-level risk appetite, and protecting the trust of millions of customers worldwide. As one of the world's leading global warranty providers we offer customers' peace of mind for their domestic appliances. We are expanding our horizons and entering new markets at pace and we need your expertise to help make it happen securely and robustly. As an international company we work with most of the world's most respected and well-known brands for domestic appliances and consumer goods. Our current CISO is retiring, creating a unique opportunity to join us. We don't advertise very often for roles at this level, so this really is a position not to be missed. As a high growth ambitious business, this role is not for the cautious. It's for the bold and the visionary, a resilient leader who sees security an enabler of innovation, growth and reputational strength. About the role The Chief Information Security Officer (CISO) is responsible for overseeing the shaping, development, implementation, and governance of the company's information security agenda. Working closely with executive leadership, our Technology, Engineering and Product teams, and other stakeholders, you will lead efforts to protect the organisation's sensitive information, systems, and infrastructure from cyber threats and breaches. This role requires a strategic security and people leader with extensive experience in information security management, risk assessment, and compliance within a rich, regulated corporate environment. The role is delegate chair for the IT Security and Cyber Security Steering Committee, a delegated body reporting into the Group Risk Committee (GRC) and then the Audit and Risk Committee (ARC). Your Mission: Set Vision and Strategy: Define and own the Group-wide cyber security strategy aligned with business ambition, ESG goals, and evolving threat landscapes. Lead from the Front: Inspire, build, and mentor a high-performing global cyber team-across defensive security, threat intelligence, and cyber engineering. Board-Level Influence: Serve as the cyber conscience of the organisation-engaging with the Board, Audit & Risk Committees, and regulators with authority and clarity. Drive Transformation: Lead security by design across cloud, data, AI, IoT, and operational technology landscapes-embedding security in every initiative. Stay Ahead of Threats: Oversee threat detection, incident response, and resilience programs with precision and global coordination. Shape Culture: Champion a cyber-aware culture across 100,000+ employees, embedding secure behaviours in the DNA of our business. What You Bring A proven track record as a CISO or senior security leader in a rich, regulated, multinational environment. Deep expertise in cyber strategy, risk management, leading enterprise-wide transformation at Inspirational leadership with a bias for action, pragmatism, and delivery. scale. Gravitas and credibility with boards, senior management, regulators, auditors, and external stakeholders. Hands-on understanding of security architecture, cloud, identity and threat intelligence. Resilience under pressure - the ability to make calm, fast decisions in high-stakes situations. Specifically, the role covers: Leadership: Industry leading vision and communication to the business on security topics Hiring, career planning, training and performance reviews for the team Employee coaching, mentoring, development and team building Improve processes and handle resource contentions if any. Stakeholder Engagement: Excellent interpersonal skills to act as a single point of contact for senior stakeholders in relation to technology services Excellent communication skills with non-technical stakeholders to ensure that they understand the available technology services, and to promote financial awareness to deliver value-for-money Strong analytical and influencing skills to assess demand for services and ensure that the necessary investments are made to deliver required services Able to negotiate at senior level on technical and commercial issues, to ensure that customers, suppliers and other stakeholders understand and agree what will meet their needs, and that appropriate service level agreements are defined. Policy Management: Able to provide leadership and management to the business on which policies we should have and the guidance they should offer to the business. Able to ensure that IT Security policies and procedures and working practices are fit for purpose and current and that they are actually being applied properly. Able to influence IT security policy and procedures covering the selection of suppliers, tendering and procurement, promoting good practice in third party management Well-developed commercial skills to identify and manage external partners, working with professionals in other departments (e.g. procurement, legal) Expert at the management and maintenance of the relationship with suppliers of planned and operational services. Financial management expertise to monitor and manage IT security expenditure (including software licences, maintenance and other recurring expenditure), ensuring that financial targets are met and examining any areas where spend may exceed agreed budgets or varies significantly from previous forecasts Able to assist with the definition and operation of effective financial control and decision making, especially in the areas of cost models and the allocation and apportionment of those costs. Responsibilities Strategic Planning: Develop and implement a comprehensive information security strategy aligned with business objectives, regulatory requirements, and industry best practices. Risk Management: Identify, assess, and prioritize information security risks to the organization, and develop strategies to mitigate these risks effectively. Security Assurance: Oversee the day-to-day assurance of information security activity, including incident response, threat detection, vulnerability management, and security monitoring. Day-to-day Security Operations are managed by Technology Operations so this role acts as a second line of defence. Compliance: Ensure compliance with relevant laws, regulations, and standards (e.g., GDPR, ISO 27001) by implementing and maintaining appropriate controls and procedures relevant to each of the territories that D&G operates. Security Architecture: Define and maintain the company's security architecture, including network security, infrastructure security, and cloud security, to protect against evolving threats and ensure this aligns to best practices. Security Education & Awareness: Promote a culture of security awareness and best practices throughout the organisation by providing training, education, and communication programs. Vendor Assurance: Review critical third-party vendors and service providers to ensure the security of outsourced systems and services and the data they contain. Incident Reviews: Lead the review of security incidents and breaches, coordinating with internal teams and external stakeholders to ensure any learnings are effectively applied. Budget Management: Develop and manage the information security budget, ensuring that resources are allocated efficiently to support security initiatives and priorities. Reporting: Provide regular reports and updates to executive leadership and the board of directors on the status of the information security program, key metrics, and emerging threats. Ensure the Security Operations Dashboard is maintained and kept up to date, both in terms of content and the KRIs that are relevant to the business. We offer lots of great benefits! Competitive salary and annual discretionary bonus Hybrid working - presence with purpose; you work from an office when it makes sense 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave Training opportunities as well as clearly defined career progression Health cash plan - employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service Attractive company pension scheme Life assurance - employer funded cover of 4x basic salary Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services Salary Finance - access to savings and borrowing through payroll Car Leasing - access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand new vehicles Travel Loans - interest free loans to help spread the cost of annual travel tickets Cycle to Work - tax efficient bike and cycling equipment worth up to £1,000 Health & Wellbeing - discounted gym membership, online virtual workout sessions, online culinary classes OnHand - Giving you the opportunity to be an Eco & Social volunteer via a handy app . click apply for full job details
Join Our Team as an Installation Officer (Linkline Alarm Installer)! Are you passionate about helping others and making a difference in your community? We are seeking a dedicated Installation Officer to join our dynamic team in Hounslow, London! This temporary full-time position offers a unique opportunity to promote independence and wellbeing through the installation of Telecare equipment. Position Details: Role: Installation Officer (Linkline Alarm Installer) Location: Hounslow, London (7 minutes walk from Syon Lane train station) Contract Type: Temporary - Hybrid working. Mon - Fri, 09:00 - 5:00pm, 45 minutes for lunch. Total hours per week x36 Contract Length: 6 months Hourly Rate: 19.17 per hour PAYE or 25.35 per hour Umbrella Driving Required: Yes own vehicle Your Role and Responsibilities: As an Installation Officer, you will: Complete Telecare assessments in the community to identify innovative solutions for service users. Install a variety of Telecare and standalone assistive technologies in homes, ensuring health and safety standards are met. Educate clients, relatives, and carers on using the equipment effectively and support them throughout the process. Maintain accurate documentation and manage client records using IT systems. Collaborate with social services and the Business Support Team to ensure timely and effective service delivery. Monitor and conduct audits of equipment, maintaining stock levels and reporting any issues. Engage with the community to promote the Telecare service, raising awareness and encouraging uptake. experienced telecare assessor installer - familiar with digital alarm technology, can assess and recommend alarms and peripherals. Able to communicate effectively as will need to be able to demonstrate the device(s). Experience of fault diagnosis, maintenance and repair -troubleshooting. Disconnection and removal of equipment. Excellent record keeping and communication Key Skills and Qualifications: To excel in this role, you will need: Previous experience in a Telecare setting and knowledge of assistive technologies. Strong communication skills to effectively interact with clients and professionals. Ability to work independently and manage your time efficiently. Proficient IT skills and a willingness to learn new systems. A basic DBS check and a ULEZ compliant vehicle are essential. What We Value: At our client, we lead with heart, embrace innovation, empower others, harness diverse skills, and take initiative every day. If you share these values and are excited about the opportunity to make a real impact in the lives of others, we want to hear from you! Why Join Us? Be part of a supportive and collaborative team. Contribute to meaningful work that enhances the wellbeing of service users. Enjoy a flexible and dynamic work environment. Ready to Make a Difference? If you are enthusiastic about helping others and possess the skills we seek, we encourage you to apply! Join us in delivering exceptional Telecare solutions that truly matter. Apply Today! Send your CV and a brief cover letter outlining your relevant experience to insert application email/contact . We can't wait to meet you and explore how you can be a part of our mission to empower the residents of Hounslow! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 19, 2025
Contractor
Join Our Team as an Installation Officer (Linkline Alarm Installer)! Are you passionate about helping others and making a difference in your community? We are seeking a dedicated Installation Officer to join our dynamic team in Hounslow, London! This temporary full-time position offers a unique opportunity to promote independence and wellbeing through the installation of Telecare equipment. Position Details: Role: Installation Officer (Linkline Alarm Installer) Location: Hounslow, London (7 minutes walk from Syon Lane train station) Contract Type: Temporary - Hybrid working. Mon - Fri, 09:00 - 5:00pm, 45 minutes for lunch. Total hours per week x36 Contract Length: 6 months Hourly Rate: 19.17 per hour PAYE or 25.35 per hour Umbrella Driving Required: Yes own vehicle Your Role and Responsibilities: As an Installation Officer, you will: Complete Telecare assessments in the community to identify innovative solutions for service users. Install a variety of Telecare and standalone assistive technologies in homes, ensuring health and safety standards are met. Educate clients, relatives, and carers on using the equipment effectively and support them throughout the process. Maintain accurate documentation and manage client records using IT systems. Collaborate with social services and the Business Support Team to ensure timely and effective service delivery. Monitor and conduct audits of equipment, maintaining stock levels and reporting any issues. Engage with the community to promote the Telecare service, raising awareness and encouraging uptake. experienced telecare assessor installer - familiar with digital alarm technology, can assess and recommend alarms and peripherals. Able to communicate effectively as will need to be able to demonstrate the device(s). Experience of fault diagnosis, maintenance and repair -troubleshooting. Disconnection and removal of equipment. Excellent record keeping and communication Key Skills and Qualifications: To excel in this role, you will need: Previous experience in a Telecare setting and knowledge of assistive technologies. Strong communication skills to effectively interact with clients and professionals. Ability to work independently and manage your time efficiently. Proficient IT skills and a willingness to learn new systems. A basic DBS check and a ULEZ compliant vehicle are essential. What We Value: At our client, we lead with heart, embrace innovation, empower others, harness diverse skills, and take initiative every day. If you share these values and are excited about the opportunity to make a real impact in the lives of others, we want to hear from you! Why Join Us? Be part of a supportive and collaborative team. Contribute to meaningful work that enhances the wellbeing of service users. Enjoy a flexible and dynamic work environment. Ready to Make a Difference? If you are enthusiastic about helping others and possess the skills we seek, we encourage you to apply! Join us in delivering exceptional Telecare solutions that truly matter. Apply Today! Send your CV and a brief cover letter outlining your relevant experience to insert application email/contact . We can't wait to meet you and explore how you can be a part of our mission to empower the residents of Hounslow! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Competitive salary dependent on experience. Company performance-related profit share, healthcare insurance & wellbeing benefits. Unique opportunity for a Product minded Technology leader to shape the future of fine wine trading and future proof Liv-ex as the go to trading, data and market intelligence platform for the global industry. About Liv-ex With customers in 50 countries, Liv-ex is the leading fine wine exchange globally. Our vision is to make the wine market more transparent, efficient, and safe, for the benefit of our members and wine lovers everywhere. Our culture is hardworking, entrepreneurial and friendly. Founded in 2000, Liv-ex's trading, data and market intelligence platform is used by wine businesses around the world to better understand the market and execute buying and selling opportunities. We're at an inflection point in our journey, embarking on a transformational phase that will redefine how the wine industry operates, trades, and leverages data intelligence. Despite our market leadership, we remain an agile, entrepreneurial, focused organization where senior leaders are involved in overseeing execution. Summary Purpose This is a rare opportunity for a commercially minded, execution-oriented technology professional to architect the future of wine trading technology - from rebuilding our trading and settlement platform from the ground up, to creating an integrated ecosystem of data, analytics, and market intelligence tools that support customers across their entire business workflow. Liv-ex's product, tech and data functions are closely coupled and co-dependent. As such, you are more than a technologist; you are a business leader, shaping strategy and delivering real-time commercial impact in a high growth, environment. Reporting directly to the CEO, you'll bring product vision, operational excellence, and a relentless focus on outcomes, introducing professional services level discipline to our product, tech and data functions. This isn't a role for a code first CTO; it's for a builder, a strategist and a leader who thrives on turning complexity into competitive advantage and craves the opportunity to drive real, visible business change that starts from day one. Responsibilities Strategic Leadership Partner with the CEO to convert our commercial vision into day-to-day tech execution that moves revenue, productivity, and margin within your first 90 days. Re architect the trading & settlement platform into a scalable, intuitive, best in class experience that sets new benchmarks for the global fine wine market. Turn data into strategy: define and roll out a comprehensive data program that reshapes how wine businesses price, trade, and operate. Champion rapid innovation, from RPA and analytics quick wins to the groundwork for AI/ML-driven pricing, logistics, and market intel services. Envision and ship products that extend beyond trading to leverage Liv-ex data to power customers' entire workflow, from price discovery to sales strategy Transform data into user centred tools & dashboards that influence customer behaviour and unlocks new revenue streams. Re-imagine market intelligence capabilities: to deliver actionable insights and predictive analytics that delight customers and increase wallet share. Embed product management excellence and customer centric, data driven decision making across the team, through all stages of the life cycle. Oversee the data team including analysts, data science, ETL operations and QA Architect a modern tech stack that is cloud native, secure, and ready to scale globally - balancing speed, resilience, and cost. Integrate best in class third party tools, acting as a systems integrator who can vet, deploy, and drive adoption across 550 business customers in 50 countries. Institute iron clad data governance & compliance, protecting customer trust while enabling frictionless innovation. Continuously raise the engineering bar, championing DevOps, test automation, and measurable quality metrics. Rebuild and inspire a high performing tech, product and data team Create a culture of innovation, ownership, and commercial focus, mentoring the next generation of product and technology leaders. Partner with executives, investors, and department heads to ensure every initiative is ROI driven and tightly aligned with business goals. Manage vendors and budgets with a value-creation lens, squeezing maximum impact from every pound and dollar. Establish and own a metrics framework that measures customer satisfaction, business impact and performance, ensuring transparency and accountability across product, data and tech. Knowledge, Skills, and Experience 10+ years of leadership experience in product and technology roles Proven track record of leading platform transformations and rebuilds Experience building and scaling product, engineering, and data teams (30+ people) Strong leadership approach with willingness to oversee execution Experience in growth-stage companies where leaders balance strategic thinking with tactical/ pragmatic execution Proven expertise in building trading platforms, data analytics, market and business intelligence tools would be a bonus Leadership Qualities: Visionary thinking with the ability to translate strategy into executable roadmaps Entrepreneurial mindset with experience in fast-paced, transformation environments Exceptional communication skills with ability to influence at all organizational levels Collaborative style with experience of working with CEOs/ leadership teams Results-oriented approach with a track record of delivering complex initiatives on time and budget Technical Expertise: Deep understanding of modern software architecture, cloud platforms, and scalable systems Experience with data platforms, analytics tools, and business intelligence solutions Hands-on leadership style with ability to work directly with teams and contribute to execution Comfortable being involved in product development and technical decisions Experience in smaller, agile organizations where leaders wear multiple hats Knowledge of trading systems, markets, or exchange dynamics preferred Familiarity with AI/ML applications to enhance delivery of product, software, business intelligence and analytics Personal Attributes: Passion for building products that are transformational for customers Comfortable with ambiguity and ability to thrive in dynamic environments Strong business acumen with understanding of P&L responsibility Interest in or passion for the wine industry is a plus To apply, please send your CV with a cover letter detailing why you are interested in this role to .
Jul 19, 2025
Full time
Competitive salary dependent on experience. Company performance-related profit share, healthcare insurance & wellbeing benefits. Unique opportunity for a Product minded Technology leader to shape the future of fine wine trading and future proof Liv-ex as the go to trading, data and market intelligence platform for the global industry. About Liv-ex With customers in 50 countries, Liv-ex is the leading fine wine exchange globally. Our vision is to make the wine market more transparent, efficient, and safe, for the benefit of our members and wine lovers everywhere. Our culture is hardworking, entrepreneurial and friendly. Founded in 2000, Liv-ex's trading, data and market intelligence platform is used by wine businesses around the world to better understand the market and execute buying and selling opportunities. We're at an inflection point in our journey, embarking on a transformational phase that will redefine how the wine industry operates, trades, and leverages data intelligence. Despite our market leadership, we remain an agile, entrepreneurial, focused organization where senior leaders are involved in overseeing execution. Summary Purpose This is a rare opportunity for a commercially minded, execution-oriented technology professional to architect the future of wine trading technology - from rebuilding our trading and settlement platform from the ground up, to creating an integrated ecosystem of data, analytics, and market intelligence tools that support customers across their entire business workflow. Liv-ex's product, tech and data functions are closely coupled and co-dependent. As such, you are more than a technologist; you are a business leader, shaping strategy and delivering real-time commercial impact in a high growth, environment. Reporting directly to the CEO, you'll bring product vision, operational excellence, and a relentless focus on outcomes, introducing professional services level discipline to our product, tech and data functions. This isn't a role for a code first CTO; it's for a builder, a strategist and a leader who thrives on turning complexity into competitive advantage and craves the opportunity to drive real, visible business change that starts from day one. Responsibilities Strategic Leadership Partner with the CEO to convert our commercial vision into day-to-day tech execution that moves revenue, productivity, and margin within your first 90 days. Re architect the trading & settlement platform into a scalable, intuitive, best in class experience that sets new benchmarks for the global fine wine market. Turn data into strategy: define and roll out a comprehensive data program that reshapes how wine businesses price, trade, and operate. Champion rapid innovation, from RPA and analytics quick wins to the groundwork for AI/ML-driven pricing, logistics, and market intel services. Envision and ship products that extend beyond trading to leverage Liv-ex data to power customers' entire workflow, from price discovery to sales strategy Transform data into user centred tools & dashboards that influence customer behaviour and unlocks new revenue streams. Re-imagine market intelligence capabilities: to deliver actionable insights and predictive analytics that delight customers and increase wallet share. Embed product management excellence and customer centric, data driven decision making across the team, through all stages of the life cycle. Oversee the data team including analysts, data science, ETL operations and QA Architect a modern tech stack that is cloud native, secure, and ready to scale globally - balancing speed, resilience, and cost. Integrate best in class third party tools, acting as a systems integrator who can vet, deploy, and drive adoption across 550 business customers in 50 countries. Institute iron clad data governance & compliance, protecting customer trust while enabling frictionless innovation. Continuously raise the engineering bar, championing DevOps, test automation, and measurable quality metrics. Rebuild and inspire a high performing tech, product and data team Create a culture of innovation, ownership, and commercial focus, mentoring the next generation of product and technology leaders. Partner with executives, investors, and department heads to ensure every initiative is ROI driven and tightly aligned with business goals. Manage vendors and budgets with a value-creation lens, squeezing maximum impact from every pound and dollar. Establish and own a metrics framework that measures customer satisfaction, business impact and performance, ensuring transparency and accountability across product, data and tech. Knowledge, Skills, and Experience 10+ years of leadership experience in product and technology roles Proven track record of leading platform transformations and rebuilds Experience building and scaling product, engineering, and data teams (30+ people) Strong leadership approach with willingness to oversee execution Experience in growth-stage companies where leaders balance strategic thinking with tactical/ pragmatic execution Proven expertise in building trading platforms, data analytics, market and business intelligence tools would be a bonus Leadership Qualities: Visionary thinking with the ability to translate strategy into executable roadmaps Entrepreneurial mindset with experience in fast-paced, transformation environments Exceptional communication skills with ability to influence at all organizational levels Collaborative style with experience of working with CEOs/ leadership teams Results-oriented approach with a track record of delivering complex initiatives on time and budget Technical Expertise: Deep understanding of modern software architecture, cloud platforms, and scalable systems Experience with data platforms, analytics tools, and business intelligence solutions Hands-on leadership style with ability to work directly with teams and contribute to execution Comfortable being involved in product development and technical decisions Experience in smaller, agile organizations where leaders wear multiple hats Knowledge of trading systems, markets, or exchange dynamics preferred Familiarity with AI/ML applications to enhance delivery of product, software, business intelligence and analytics Personal Attributes: Passion for building products that are transformational for customers Comfortable with ambiguity and ability to thrive in dynamic environments Strong business acumen with understanding of P&L responsibility Interest in or passion for the wine industry is a plus To apply, please send your CV with a cover letter detailing why you are interested in this role to .
is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time. We are looking for software engineers from a variety of technical backgrounds with a proven track record in building scalable, reliable and performant systems. You will play a critical role in building financial and crypto-native products, services and APIs.As a Senior Back-End Engineer you should lead by example - driving the technical discussions, influencing the approach and making a positive impact on the team's development by advocating the best engineering practices. WHAT YOU WILL DO You will be part of the Brokerage - Payments team who enable blockchain customers to deposit and withdraw in the blockchain app Develop and integrate APIs from new and existing payment providers, banks and other third parties across multiple countries. Work with our FinOps team and payment providers to resolve customer issues Advocate best practices, code quality, test coverage and drive technical discussions Optimise existing systems for scalability, extensibility and performance whilst building out reusable, modular code for use across Blockchain's products Ensure security is at the forefront of everything you do, employing advanced encryption schemes to secure user and company data Work within interdisciplinary teams to continually deliver the highest quality software to our users WHAT YOU WILL NEED You know at least one programming language in depth You have at least 7 years experience building and shipping highly-available, fault tolerant, production ready distributed backend systems You have experience in any JVM based languages (such as Java, Kotlin, Scala) and are confident in your ability to build, debug and ship microservices You are customer focused and continuously suggest how the backend can provide the best Customer Experience You pride yourself on consistent high levels of test coverage, strong technical documentation and effective monitoring Preferably exposure to technologies such as Kafka, PostgreSQL, Redis We use Kotlin, PostgreSQL, Kafka, Redis, Datadog, Amplitude, Grafana, BigQuery, ApacheSpark and more A passion for crypto and the transformations it enables COMPENSATION & PERKS Full-time salary based on experience and meaningful equity in an industry-leading company Hybrid model working from home & our office in Central London (SoHo) Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year. ClassPass Budgets for learning & professional development Unlimited vacation policy; work hard and take time when you need it The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business need at the time. You may contact our Data Protection Officer by email at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website This role requires working from our London office three days a week. Can you accommodate this hybrid schedule? Select Do you have the legal right to work in the UK? Select
Jul 19, 2025
Full time
is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time. We are looking for software engineers from a variety of technical backgrounds with a proven track record in building scalable, reliable and performant systems. You will play a critical role in building financial and crypto-native products, services and APIs.As a Senior Back-End Engineer you should lead by example - driving the technical discussions, influencing the approach and making a positive impact on the team's development by advocating the best engineering practices. WHAT YOU WILL DO You will be part of the Brokerage - Payments team who enable blockchain customers to deposit and withdraw in the blockchain app Develop and integrate APIs from new and existing payment providers, banks and other third parties across multiple countries. Work with our FinOps team and payment providers to resolve customer issues Advocate best practices, code quality, test coverage and drive technical discussions Optimise existing systems for scalability, extensibility and performance whilst building out reusable, modular code for use across Blockchain's products Ensure security is at the forefront of everything you do, employing advanced encryption schemes to secure user and company data Work within interdisciplinary teams to continually deliver the highest quality software to our users WHAT YOU WILL NEED You know at least one programming language in depth You have at least 7 years experience building and shipping highly-available, fault tolerant, production ready distributed backend systems You have experience in any JVM based languages (such as Java, Kotlin, Scala) and are confident in your ability to build, debug and ship microservices You are customer focused and continuously suggest how the backend can provide the best Customer Experience You pride yourself on consistent high levels of test coverage, strong technical documentation and effective monitoring Preferably exposure to technologies such as Kafka, PostgreSQL, Redis We use Kotlin, PostgreSQL, Kafka, Redis, Datadog, Amplitude, Grafana, BigQuery, ApacheSpark and more A passion for crypto and the transformations it enables COMPENSATION & PERKS Full-time salary based on experience and meaningful equity in an industry-leading company Hybrid model working from home & our office in Central London (SoHo) Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year. ClassPass Budgets for learning & professional development Unlimited vacation policy; work hard and take time when you need it The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business need at the time. You may contact our Data Protection Officer by email at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website This role requires working from our London office three days a week. Can you accommodate this hybrid schedule? Select Do you have the legal right to work in the UK? Select
Position Title: Chief Development Officer Department: C-Suite Reports to: CEO Location: Remote or Hybrid (if NYC based) Salary Range: $243K to 280K New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role. Vibrant Emotional Health's groundbreaking solutions have delivered high-quality services and support when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone. Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health has been a trailblazer in emotional wellness for over 50 years. We deliver high-quality, technology-enabled services and community programs that meet people when, where, and how they need support. From operating the 988 Suicide & Crisis Lifeline to pioneering innovative solutions in emotional health, we help over 3.5 million people each year, transforming lives and communities nationwide. We are building a future where emotional wellness is a reality for everyone-through innovation, compassion, and equity. We are seeking a visionary, mission-driven development leader to join our executive team and drive Vibrant's fundraising strategy to new heights. As Chief Development Officer (CDO), you will lead an ambitious, integrated development program to secure and expand philanthropic and institutional support for Vibrant's lifesaving programs and services. This is a unique opportunity to shape the future of mental health by cultivating transformative partnerships, driving revenue growth, and aligning donor engagement with our mission to make emotional wellness a reality for all. Duties/Responsibilities: Strategic Leadership & Vision Serve as a principal advisor to the CEO and Board on philanthropy, growth opportunities, and trends in the sector. Define and execute a comprehensive national development strategy to achieve annual and multi-year fundraising goals. Integrate fundraising goals with Vibrant's programmatic and strategic priorities. Lead and diversify all fundraising streams: major gifts, corporate, foundation, government, and digital. Cultivate and steward a portfolio of major donors and strategic partners. Drive proposal development, campaign design, and donor communications to deepen engagement. Lead and mentor a mission-driven, high-performing development team across all functions. Champion an inclusive, collaborative, and accountable culture aligned with Vibrant's values. Build infrastructure and systems to support scalable fundraising growth. Operational Excellence Promote data-driven fundraising through CRM and analytics tools (e.g., Salesforce). Manage budgets, performance metrics, and KPIs to ensure efficiency and impact. Uphold best practices and ethical standards in all fundraising activities. Board & External Engagement Partner with Board members to advance philanthropic engagement and governance. Represent Vibrant externally with donors, funders, partners, and the public. Lead donor events, speaking engagements, and other high-visibility opportunities. Required Skills/Abilities: 15+ years of progressively responsible experience in nonprofit fundraising, including 5-7 years in a senior leadership role. Demonstrated experience personally securing major gifts and managing a donor portfolio with annual revenue targets of $5M+, including leading significant fundraising campaigns. Proven success leading multi-year capital or comprehensive campaigns. Demonstrated experience building and scaling development teams and infrastructure. Deep knowledge across all fundraising domains: major gifts, corporate/foundation relations, stewardship, and advancement services. Experience working with CEOs and Boards to cultivate and close transformational gifts. Expertise leveraging CRM platforms, digital fundraising tools, and emerging engagement strategies. Leadership & Vision Visionary, collaborative leader with a bias for action and a commitment to equity-centered fundraising. Exceptional communicator and relationship builder, able to influence at all levels. High emotional intelligence, professionalism, and discretion. Experience in mental health, healthcare, or social impact sectors is a plus. Why Join Vibrant? Mission with Meaning: Your work will help transform lives and communities. Leadership Impact: Shape Vibrant's national growth and sustainability. Collaborative Culture: Join a passionate, purpose-driven leadership team. Flexibility & Balance: Remote/hybrid options and a supportive environment. Competitive Compensation: Includes comprehensive benefits and retirement plans. Ready to Make a Difference? If you are an inspiring leader ready to build partnerships, grow our impact, and help make emotional wellness a reality for everyone, we want to hear from you. Physical Requirements Must be able to remain in a stationary position for at least 50% of the time. Will involve attending events that take place outside of the company's main office, such as conferences, trade shows, or client meetings. Will frequently communicate over video calls with internal and external stakeholders as well as team members. Will constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks' vacation, plum benefits, etc. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws. "Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from email address"
Jul 19, 2025
Full time
Position Title: Chief Development Officer Department: C-Suite Reports to: CEO Location: Remote or Hybrid (if NYC based) Salary Range: $243K to 280K New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role. Vibrant Emotional Health's groundbreaking solutions have delivered high-quality services and support when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone. Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health has been a trailblazer in emotional wellness for over 50 years. We deliver high-quality, technology-enabled services and community programs that meet people when, where, and how they need support. From operating the 988 Suicide & Crisis Lifeline to pioneering innovative solutions in emotional health, we help over 3.5 million people each year, transforming lives and communities nationwide. We are building a future where emotional wellness is a reality for everyone-through innovation, compassion, and equity. We are seeking a visionary, mission-driven development leader to join our executive team and drive Vibrant's fundraising strategy to new heights. As Chief Development Officer (CDO), you will lead an ambitious, integrated development program to secure and expand philanthropic and institutional support for Vibrant's lifesaving programs and services. This is a unique opportunity to shape the future of mental health by cultivating transformative partnerships, driving revenue growth, and aligning donor engagement with our mission to make emotional wellness a reality for all. Duties/Responsibilities: Strategic Leadership & Vision Serve as a principal advisor to the CEO and Board on philanthropy, growth opportunities, and trends in the sector. Define and execute a comprehensive national development strategy to achieve annual and multi-year fundraising goals. Integrate fundraising goals with Vibrant's programmatic and strategic priorities. Lead and diversify all fundraising streams: major gifts, corporate, foundation, government, and digital. Cultivate and steward a portfolio of major donors and strategic partners. Drive proposal development, campaign design, and donor communications to deepen engagement. Lead and mentor a mission-driven, high-performing development team across all functions. Champion an inclusive, collaborative, and accountable culture aligned with Vibrant's values. Build infrastructure and systems to support scalable fundraising growth. Operational Excellence Promote data-driven fundraising through CRM and analytics tools (e.g., Salesforce). Manage budgets, performance metrics, and KPIs to ensure efficiency and impact. Uphold best practices and ethical standards in all fundraising activities. Board & External Engagement Partner with Board members to advance philanthropic engagement and governance. Represent Vibrant externally with donors, funders, partners, and the public. Lead donor events, speaking engagements, and other high-visibility opportunities. Required Skills/Abilities: 15+ years of progressively responsible experience in nonprofit fundraising, including 5-7 years in a senior leadership role. Demonstrated experience personally securing major gifts and managing a donor portfolio with annual revenue targets of $5M+, including leading significant fundraising campaigns. Proven success leading multi-year capital or comprehensive campaigns. Demonstrated experience building and scaling development teams and infrastructure. Deep knowledge across all fundraising domains: major gifts, corporate/foundation relations, stewardship, and advancement services. Experience working with CEOs and Boards to cultivate and close transformational gifts. Expertise leveraging CRM platforms, digital fundraising tools, and emerging engagement strategies. Leadership & Vision Visionary, collaborative leader with a bias for action and a commitment to equity-centered fundraising. Exceptional communicator and relationship builder, able to influence at all levels. High emotional intelligence, professionalism, and discretion. Experience in mental health, healthcare, or social impact sectors is a plus. Why Join Vibrant? Mission with Meaning: Your work will help transform lives and communities. Leadership Impact: Shape Vibrant's national growth and sustainability. Collaborative Culture: Join a passionate, purpose-driven leadership team. Flexibility & Balance: Remote/hybrid options and a supportive environment. Competitive Compensation: Includes comprehensive benefits and retirement plans. Ready to Make a Difference? If you are an inspiring leader ready to build partnerships, grow our impact, and help make emotional wellness a reality for everyone, we want to hear from you. Physical Requirements Must be able to remain in a stationary position for at least 50% of the time. Will involve attending events that take place outside of the company's main office, such as conferences, trade shows, or client meetings. Will frequently communicate over video calls with internal and external stakeholders as well as team members. Will constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks' vacation, plum benefits, etc. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws. "Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from email address"
Salary - 30,000 per annum, car allowance, bonus plus Veolia benefits Location - South East Region When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. The Digital Transformation Officer, as part of a dynamic, forward-thinking digital transformation team, will deliver business optimisation projects that leverage data analytics and digital technologies. The goal is to reduce administrative burdens on operational teams, improve business performance, and drive growth and profitability. What we can offer you: 25 days of annual leave. Access to our company pension scheme. Discounts on everything from groceries to well known retailers. Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to. 24 hour access to a virtual GP, 365 days a year, for you and family members in your household. One paid day every year to volunteer and support your community. Ongoing training and development opportunities, allowing you to reach your full potential. What will you be doing? The Digital Transformation Officer will support the South East Digital Treatment team to help optimise use of data, improve reporting and rethink back office processes. You will remove unnecessary paper processes and administrative resources and support project rollouts. Collaborate closely with operational teams to ensure data and reporting are effectively used to enhance service efficiency and performance. Take ownership of operational data, maintaining it to the highest standard of accuracy, currency, and real-time availability. Leverage the latest technology and collaborate with our product departments to optimise efficiency and drive improvements through smarter use of existing systems or innovative application of new technology. Support the creation and delivery of our digital training strategy and deliver operational end-user training. Take guidance from the Digital Transformation Manager, Contract Managers, and the central data analysis team to deliver a planned data-driven approach to service management. Collaborate with the national transformation team to align with the digital transformation strategy for treatment. Ensure that operational front-line managers can confidently use Management Information for better business decisions by capturing requirements for reporting and system changes and implementing these through relevant channels Support the creation and deliver product roadmaps with the support of the central product teams. What are we looking for? Proven experience working with operational management or an analytical role supporting business change. Exceptional problem-solving skills. Strong relationship management and communication skills to clearly explain complex data analysis and provide support to a diverse range of end-users, including non-technical users. Positive, proactive, and forward-thinking attitude, with a pragmatic approach to user and environmental needs. A degree in a relevant field (e.g. math, science, business, information systems, environmental services) is preferred. Practical understanding of Power BI, Excel, SQL, and Google Workspace. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply.
Jul 19, 2025
Full time
Salary - 30,000 per annum, car allowance, bonus plus Veolia benefits Location - South East Region When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. The Digital Transformation Officer, as part of a dynamic, forward-thinking digital transformation team, will deliver business optimisation projects that leverage data analytics and digital technologies. The goal is to reduce administrative burdens on operational teams, improve business performance, and drive growth and profitability. What we can offer you: 25 days of annual leave. Access to our company pension scheme. Discounts on everything from groceries to well known retailers. Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to. 24 hour access to a virtual GP, 365 days a year, for you and family members in your household. One paid day every year to volunteer and support your community. Ongoing training and development opportunities, allowing you to reach your full potential. What will you be doing? The Digital Transformation Officer will support the South East Digital Treatment team to help optimise use of data, improve reporting and rethink back office processes. You will remove unnecessary paper processes and administrative resources and support project rollouts. Collaborate closely with operational teams to ensure data and reporting are effectively used to enhance service efficiency and performance. Take ownership of operational data, maintaining it to the highest standard of accuracy, currency, and real-time availability. Leverage the latest technology and collaborate with our product departments to optimise efficiency and drive improvements through smarter use of existing systems or innovative application of new technology. Support the creation and delivery of our digital training strategy and deliver operational end-user training. Take guidance from the Digital Transformation Manager, Contract Managers, and the central data analysis team to deliver a planned data-driven approach to service management. Collaborate with the national transformation team to align with the digital transformation strategy for treatment. Ensure that operational front-line managers can confidently use Management Information for better business decisions by capturing requirements for reporting and system changes and implementing these through relevant channels Support the creation and deliver product roadmaps with the support of the central product teams. What are we looking for? Proven experience working with operational management or an analytical role supporting business change. Exceptional problem-solving skills. Strong relationship management and communication skills to clearly explain complex data analysis and provide support to a diverse range of end-users, including non-technical users. Positive, proactive, and forward-thinking attitude, with a pragmatic approach to user and environmental needs. A degree in a relevant field (e.g. math, science, business, information systems, environmental services) is preferred. Practical understanding of Power BI, Excel, SQL, and Google Workspace. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply.
Application Deadline: 23 July 2025 Department: Admissions & Operations Location: London Compensation: £24,570 / year Description We're looking for someone with a good understanding of customer service delivery and best practice to join our Admissions team as Admissions Officer, internally known as Admissions Associate. You'll be responsible for delivering excellent customer service and support to applicants interested in completing one of our programmes. You'll help applicants to complete their application and onboarding which is achieved through: calls and emails to current applicants, responding to queries via phone and email, supporting on communication strategies and implementation, ensuring data integrity and running processes to drive forward the applicant pipeline. Who are Ambition Institute? A great teacher changes the future every day. Especially for children who have had a tough start in life, a teacher can be the critical factor in their success. At Ambition Institute we help schools tackling educational disadvantage to keep getting better and help their teachers and school leaders to become more expert over time. That's how we'll make sure every child gets a great education and the best possible start in life. We train teachers and leaders at all levels to get better at the things that make the biggest difference: what you teach, how you teach it, and how you create the conditions for schools to thrive. We share what works. Everyone can benefit from evidence of how great teaching and leadership can improve schools and change lives, so we connect people to the latest research and best practice. We champion every teacher and school leader's potential to develop, as the driving force for sustainable school improvement. Key Responsibilities: Delivering excellent customer service. Support pipeline management and proactively work to convert the applicants through strong communication. Deliver core processes and maintain and monitor accurate and up to date data records and information. Working in a hybrid way, you'll be attached to either our Birmingham, London or Manchester office and will report to Senior Admissions Associate. In line with our current ways of working, you'll be expected to be in the office at least 1 day a month, in addition to team days and this may be reviewed by Ambition. Skills, Knowledge and Experience Ability to identify own strengths and weaknesses and be open to feedback and improvement Strong attention to detail Ability to accurately record, monitor and analyse data A good understanding of customer service delivery and best practice Ability to manage a complex workload and able to balance potentially competing priorities Strong written and verbal communication skills Ability to clearly communicate and deliver processes Ability to spot issues, problem solve and escalate swiftly when necessary Ability to work collaboratively and independently with a high level of self-motivation Computer/IT skills and knowledge of Microsoft Office, including Word, Excel and PowerPoint Ability to use own initiative Able to respond positively and flexibly to change and/or challenging situations with a desire to seek solutions and make improvements Committed to equality and diversity What's in it for you .? Competitive annual salary Professional development for all staff 25 days' annual leave, plus bank holidays and 'winter shut down' at the end of December/beginning of January Employer pension contribution of 11% Agile, hybrid working culture, so you can manage when and where you work Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work Blind recruitment process to ensure equality and fairness in our hiring Enhanced maternity pay after a year's service Shared parental leave package Access to free, confidential 24/7 wellbeing and support line Comfortable and collaborative workspaces in the city centres of Manchester, Birmingham and London Work-from-home technology package to support hybrid working Interest free season ticket / bike loans We don't expect the person we hire to have all of the following, but this should give you a sense of what would enable you to thrive in this role and in our organisation: You should apply for this role if: You care deeply about educational disadvantage and being part of an organisation that challenges inequality You have a good work ethic and strive to make a difference in the job you do You always give maximum effort to understand and meet the needs of our partners and participants You always have a great attitude so we "can do" for all our colleagues, partners and participants You are open to feedback and learning because we want to keep getting better You work with your initiative to bring new ideas and a fresh perspective You are well organised and can prioritise work that will have the greatest impact You'll love working at Ambition if You want a career with a person-centred organisation with a cause at its heart. You have a collaborative work ethos, bring warmth and good humour to work and constructive outlook to every situation You enjoy working in a fast-moving workplace, with a great support structure around you You would like to grow with an ambitious organisation as it progresses over time Want flexibility in how you work - splitting your time between one of our offices and remote working and managing your own working patterns to get the job done. How to apply Applications will be accepted for all office locations. All applications must be received by the closing date, 23:59 on 23 July 2025. Please note that we may close applications earlier if we receive a high volume, so we encourage you to apply as soon as possible. Interviews are expected to take place either from 21 July 2025 to 25 July 2025 or from 29 July 2025 to 1 August 2025. We recognise that AI function tools (i.e. ChatGPT or other generative AI tools) are here to stay and can be helpful for applications e.g. to assist in researching for application responses and to shorten your first draft. However, we are observing a growing trend in the use of AI, and we would caution applicants against relying too heavily on such tools when drafting responses. The pitfall of such tools is that they produce generic responses that don't showcase individuality, specific experiences or real-life examples. This usually results in applications being unsuccessful. We want to evaluate your response, and we will be looking for answers that use examples and experiences that are clearly specific to you. You are more likely to successfully demonstrate your soft skills like communication and teamwork when preparing answers to application questions yourself and this helps mitigate the unintended consequences of AI-generated responses. If we suspect you have used AI inappropriately, the panel reviewing your application may adjust how your response is rated. For more details of what we consider to be acceptable use of AI function tools in our application process, please review our FAQs on our careers page. We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation. For any questions or queries please review our FAQs Ambition Institute Careers () in the first instance. If we've not addressed your question in this section, please email us at As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.
Jul 18, 2025
Full time
Application Deadline: 23 July 2025 Department: Admissions & Operations Location: London Compensation: £24,570 / year Description We're looking for someone with a good understanding of customer service delivery and best practice to join our Admissions team as Admissions Officer, internally known as Admissions Associate. You'll be responsible for delivering excellent customer service and support to applicants interested in completing one of our programmes. You'll help applicants to complete their application and onboarding which is achieved through: calls and emails to current applicants, responding to queries via phone and email, supporting on communication strategies and implementation, ensuring data integrity and running processes to drive forward the applicant pipeline. Who are Ambition Institute? A great teacher changes the future every day. Especially for children who have had a tough start in life, a teacher can be the critical factor in their success. At Ambition Institute we help schools tackling educational disadvantage to keep getting better and help their teachers and school leaders to become more expert over time. That's how we'll make sure every child gets a great education and the best possible start in life. We train teachers and leaders at all levels to get better at the things that make the biggest difference: what you teach, how you teach it, and how you create the conditions for schools to thrive. We share what works. Everyone can benefit from evidence of how great teaching and leadership can improve schools and change lives, so we connect people to the latest research and best practice. We champion every teacher and school leader's potential to develop, as the driving force for sustainable school improvement. Key Responsibilities: Delivering excellent customer service. Support pipeline management and proactively work to convert the applicants through strong communication. Deliver core processes and maintain and monitor accurate and up to date data records and information. Working in a hybrid way, you'll be attached to either our Birmingham, London or Manchester office and will report to Senior Admissions Associate. In line with our current ways of working, you'll be expected to be in the office at least 1 day a month, in addition to team days and this may be reviewed by Ambition. Skills, Knowledge and Experience Ability to identify own strengths and weaknesses and be open to feedback and improvement Strong attention to detail Ability to accurately record, monitor and analyse data A good understanding of customer service delivery and best practice Ability to manage a complex workload and able to balance potentially competing priorities Strong written and verbal communication skills Ability to clearly communicate and deliver processes Ability to spot issues, problem solve and escalate swiftly when necessary Ability to work collaboratively and independently with a high level of self-motivation Computer/IT skills and knowledge of Microsoft Office, including Word, Excel and PowerPoint Ability to use own initiative Able to respond positively and flexibly to change and/or challenging situations with a desire to seek solutions and make improvements Committed to equality and diversity What's in it for you .? Competitive annual salary Professional development for all staff 25 days' annual leave, plus bank holidays and 'winter shut down' at the end of December/beginning of January Employer pension contribution of 11% Agile, hybrid working culture, so you can manage when and where you work Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work Blind recruitment process to ensure equality and fairness in our hiring Enhanced maternity pay after a year's service Shared parental leave package Access to free, confidential 24/7 wellbeing and support line Comfortable and collaborative workspaces in the city centres of Manchester, Birmingham and London Work-from-home technology package to support hybrid working Interest free season ticket / bike loans We don't expect the person we hire to have all of the following, but this should give you a sense of what would enable you to thrive in this role and in our organisation: You should apply for this role if: You care deeply about educational disadvantage and being part of an organisation that challenges inequality You have a good work ethic and strive to make a difference in the job you do You always give maximum effort to understand and meet the needs of our partners and participants You always have a great attitude so we "can do" for all our colleagues, partners and participants You are open to feedback and learning because we want to keep getting better You work with your initiative to bring new ideas and a fresh perspective You are well organised and can prioritise work that will have the greatest impact You'll love working at Ambition if You want a career with a person-centred organisation with a cause at its heart. You have a collaborative work ethos, bring warmth and good humour to work and constructive outlook to every situation You enjoy working in a fast-moving workplace, with a great support structure around you You would like to grow with an ambitious organisation as it progresses over time Want flexibility in how you work - splitting your time between one of our offices and remote working and managing your own working patterns to get the job done. How to apply Applications will be accepted for all office locations. All applications must be received by the closing date, 23:59 on 23 July 2025. Please note that we may close applications earlier if we receive a high volume, so we encourage you to apply as soon as possible. Interviews are expected to take place either from 21 July 2025 to 25 July 2025 or from 29 July 2025 to 1 August 2025. We recognise that AI function tools (i.e. ChatGPT or other generative AI tools) are here to stay and can be helpful for applications e.g. to assist in researching for application responses and to shorten your first draft. However, we are observing a growing trend in the use of AI, and we would caution applicants against relying too heavily on such tools when drafting responses. The pitfall of such tools is that they produce generic responses that don't showcase individuality, specific experiences or real-life examples. This usually results in applications being unsuccessful. We want to evaluate your response, and we will be looking for answers that use examples and experiences that are clearly specific to you. You are more likely to successfully demonstrate your soft skills like communication and teamwork when preparing answers to application questions yourself and this helps mitigate the unintended consequences of AI-generated responses. If we suspect you have used AI inappropriately, the panel reviewing your application may adjust how your response is rated. For more details of what we consider to be acceptable use of AI function tools in our application process, please review our FAQs on our careers page. We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation. For any questions or queries please review our FAQs Ambition Institute Careers () in the first instance. If we've not addressed your question in this section, please email us at As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.
Everyday Health Group - Pregnancy and Parenting is the world's leading digital parenting resource, reaching millions of new and expectant parents every month through our global websites, mobile apps, online communities, email, and social platforms. Our vision: A world of healthy pregnancies, thriving children, and confident parents. As the world's partner in parenting , we are passionate about leveraging technology to enhance our customer journey, drive growth, and maintain our competitive edge. We are seeking an experienced Head of Digital Development to deliver our digital product and platform evolution . This critical role will be responsible for helping set and implement our digital strategy, ensuring a seamless and engaging experience for our customers across web, app and email. Location: Bourne End, Buckinghamshire,United Kingdom Reporting To: Chief Growth Officer Key Responsibilities: Help set and deliver against the digital development strategy and roadmap, aligning it with the company's business objectives, marketing goals, and customer needs. Identify and evaluate emerging digital technologies and trends, proposing innovative solutions to enhance customer experience, operational efficiency, and business growth. Drive a culture of innovation, experimentation, and continuous improvement within the digital development team. 2. Product & Platform Development: Oversee the end-to-end lifecycle of all digital products and platforms, including websites, mobile applications, and email. Lead the planning, design, development, testing, and deployment of new digital features and functionalities, ensuring high quality, scalability, and performance. Champion a user-centric design approach, utilizing data and user feedback to inform product enhancements and new feature development. Ensure robust architecture, security, and compliance across all digital properties. Establish and oversee a robust digital programme management framework, ensuring the successful delivery of multiple, concurrent digital initiatives. Define project scopes, objectives, and deliverables, and manage expectations with stakeholders. Monitor programme and project progress, identify and mitigate risks, and resolve issues to keep initiatives on track. Ensure effective resource allocation and dependency management across various digital projects. Effectively manage multiple 3rd party agencies including email, development and analytics Manage and mentor a small production team (2 people) Foster a collaborative and agile working environment, promoting best practices in development and project management. Conduct performance reviews, identify training needs, and support the professional development of team members. Manage resource allocation and project prioritisation to optimize team efficiency and deliver against strategic goals. 5. Cross-Functional Collaboration: Partner closely with Marketing, Sales, Account Management, Production, and IT teams to ensure digital initiatives are integrated and aligned with broader business strategies. Cultivate robust relationships with engineering and product management teams in the US, integrating vital lessons learned. Act as a key liaison between technical and non-technical stakeholders, translating complex technical concepts into clear business implications. Collaborate with external vendors and partners as needed for specific digital projects or technologies. 6. Performance & Analytics: Define and track key performance indicators (KPIs) for all digital products and initiatives. Utilise data analytics to monitor performance, identify areas for improvement, and demonstrate ROI of digital investments. Implement A/B testing and other optimization strategies to continuously enhance user engagement and conversion rates. 7. Budget & Resource Management: Manage the digital development budget, ensuring cost-effective allocation of resources and adherence to financial targets. Oversee vendor selection and management for digital tools, platforms, and services. Qualifications & Experience: Ideally have a degree or vocational related qualifications 10 years of progressive experience in a consumer-facing business in digital product development, programme management. Solid experience with UX/UI best practices, design thinking, and user research. Proven track record of successfully leading and delivering complex digital programmes and projects from concept to launch. Expertise in agile development methodologies and project management tools. Experience with data analytics and visualization tools (e.g., Google Analytics, Looker). Demonstrated ability to build, lead, and motivate high-performing technical teams. Confident in presenting digital strategies, project progress, and outcomes to various stakeholders, including board-level reporting. Core Skills: Strong understanding of new technologies and their potential application to the organisation's digital initiatives. You have organisation in your DNA-balancing multiple projects without missing a beat. Excellent communication, interpersonal, and presentation skills, with the ability to articulate complex technical concepts to non-technical stakeholders. Strong analytical mindset and problem-solving abilities. Understanding the business value of digital initiatives, focusing on ROI, and aligning development efforts with commercial objectives. Thriving in a fast-paced, constantly evolving digital landscape and managing unexpected challenges. A strong focus on delivering digital products and experiences that meet user needs and exceed expectations. What We Offer: The opportunity to shape the digital future of a dynamic and growing consumer business. A collaborative and innovative work environment. Competitive salary and benefits package. Hybrid working (3 days office and 2 days home)
Jul 18, 2025
Full time
Everyday Health Group - Pregnancy and Parenting is the world's leading digital parenting resource, reaching millions of new and expectant parents every month through our global websites, mobile apps, online communities, email, and social platforms. Our vision: A world of healthy pregnancies, thriving children, and confident parents. As the world's partner in parenting , we are passionate about leveraging technology to enhance our customer journey, drive growth, and maintain our competitive edge. We are seeking an experienced Head of Digital Development to deliver our digital product and platform evolution . This critical role will be responsible for helping set and implement our digital strategy, ensuring a seamless and engaging experience for our customers across web, app and email. Location: Bourne End, Buckinghamshire,United Kingdom Reporting To: Chief Growth Officer Key Responsibilities: Help set and deliver against the digital development strategy and roadmap, aligning it with the company's business objectives, marketing goals, and customer needs. Identify and evaluate emerging digital technologies and trends, proposing innovative solutions to enhance customer experience, operational efficiency, and business growth. Drive a culture of innovation, experimentation, and continuous improvement within the digital development team. 2. Product & Platform Development: Oversee the end-to-end lifecycle of all digital products and platforms, including websites, mobile applications, and email. Lead the planning, design, development, testing, and deployment of new digital features and functionalities, ensuring high quality, scalability, and performance. Champion a user-centric design approach, utilizing data and user feedback to inform product enhancements and new feature development. Ensure robust architecture, security, and compliance across all digital properties. Establish and oversee a robust digital programme management framework, ensuring the successful delivery of multiple, concurrent digital initiatives. Define project scopes, objectives, and deliverables, and manage expectations with stakeholders. Monitor programme and project progress, identify and mitigate risks, and resolve issues to keep initiatives on track. Ensure effective resource allocation and dependency management across various digital projects. Effectively manage multiple 3rd party agencies including email, development and analytics Manage and mentor a small production team (2 people) Foster a collaborative and agile working environment, promoting best practices in development and project management. Conduct performance reviews, identify training needs, and support the professional development of team members. Manage resource allocation and project prioritisation to optimize team efficiency and deliver against strategic goals. 5. Cross-Functional Collaboration: Partner closely with Marketing, Sales, Account Management, Production, and IT teams to ensure digital initiatives are integrated and aligned with broader business strategies. Cultivate robust relationships with engineering and product management teams in the US, integrating vital lessons learned. Act as a key liaison between technical and non-technical stakeholders, translating complex technical concepts into clear business implications. Collaborate with external vendors and partners as needed for specific digital projects or technologies. 6. Performance & Analytics: Define and track key performance indicators (KPIs) for all digital products and initiatives. Utilise data analytics to monitor performance, identify areas for improvement, and demonstrate ROI of digital investments. Implement A/B testing and other optimization strategies to continuously enhance user engagement and conversion rates. 7. Budget & Resource Management: Manage the digital development budget, ensuring cost-effective allocation of resources and adherence to financial targets. Oversee vendor selection and management for digital tools, platforms, and services. Qualifications & Experience: Ideally have a degree or vocational related qualifications 10 years of progressive experience in a consumer-facing business in digital product development, programme management. Solid experience with UX/UI best practices, design thinking, and user research. Proven track record of successfully leading and delivering complex digital programmes and projects from concept to launch. Expertise in agile development methodologies and project management tools. Experience with data analytics and visualization tools (e.g., Google Analytics, Looker). Demonstrated ability to build, lead, and motivate high-performing technical teams. Confident in presenting digital strategies, project progress, and outcomes to various stakeholders, including board-level reporting. Core Skills: Strong understanding of new technologies and their potential application to the organisation's digital initiatives. You have organisation in your DNA-balancing multiple projects without missing a beat. Excellent communication, interpersonal, and presentation skills, with the ability to articulate complex technical concepts to non-technical stakeholders. Strong analytical mindset and problem-solving abilities. Understanding the business value of digital initiatives, focusing on ROI, and aligning development efforts with commercial objectives. Thriving in a fast-paced, constantly evolving digital landscape and managing unexpected challenges. A strong focus on delivering digital products and experiences that meet user needs and exceed expectations. What We Offer: The opportunity to shape the digital future of a dynamic and growing consumer business. A collaborative and innovative work environment. Competitive salary and benefits package. Hybrid working (3 days office and 2 days home)
About ProMedical At ProMedical, we put People First. As a multi-framework-approved and award-winning healthcare staffing organisation, we provide doctors, nurses, and allied health professionals to over 100 NHS Trusts and some of the most prestigious independent healthcare providers across the UK, covering primary, acute, mental health and community settings. We are proud to be a JobsAware-accredited agency, a member of the REC (Recruitment & Employment Confederation), and part of the Health Trust Europe and Workforce Alliance frameworks, ensuring our recruitment practices are transparent, ethical, and fully compliant, in alignment with these organisations and NHS Employers. Our commitment to excellence and workplace culture has earned us recognition, including by Great Place to Work for our positive and supportive work environment, recognition as one of the Best Workplaces for Women for our dedication to inclusivity and outstanding workplace culture, and being shortlisted by the REC as one of the best companies to work for in the healthcare staffing industry. With a fast-track digital compliance process, competitive pay rates, and dedicated end-to-end recruitment support, we make your career hassle-free and rewarding. The Role We are seekingalearning disability consultantto join our growing community of healthcare professionals. This role involves providing high-quality patient centric care in acommunity setting. Your expertise will be instrumental in improving patient outcomes and delivering exceptional healthcare services. Key Details: Pay Rate: Competitve Start Date: ASAP Duration: Ongoing Rota: Full-time Additional Information: Key Responsibilities Provide exceptional patient care, following best clinical practices. Work collaboratively with multidisciplinary teams to optimise patient outcomes. Maintain accurate records and ensure compliance with NHS standards. Demonstrate professionalism, integrity, and compassionate care always. Comply with health & safety standards and governance policies. Key Requirements Professional Registration: Active registration with the GMC . Experience: Previous UK experience in a similar role and setting is required. Right to Work: ProMedical does not sponsor visas; you must hold a valid Right to Work in the UK. Why Work with ProMedical? Access Thousands of Jobs Weekly - Across NHS trusts and independent healthcare providers, with flexible shifts and placements. Highly Competitive Pay Rates - Offering excellent remuneration with weekly payroll. Fast-Track Compliance - Industry-leading screening technology to get you started quickly. Dedicated Support - Personalised assistance from your Recruitment Consultant & Compliance Officer. Extended Service Hours - We operate 06:00 to 22:00, 7 days a week, including bank holidays. Professional Development - Support with CPD, revalidation, appraisals and more. Exclusive Incentives & Referral Bonuses - Earn more with our rewards and bonus initiatives. Trusted & Accredited - As a registered JobsAware agency, an REC member, and a Great Place to Work-certified employer, we uphold the highest standards of ethical recruitment and workplace excellence.
Jul 18, 2025
Full time
About ProMedical At ProMedical, we put People First. As a multi-framework-approved and award-winning healthcare staffing organisation, we provide doctors, nurses, and allied health professionals to over 100 NHS Trusts and some of the most prestigious independent healthcare providers across the UK, covering primary, acute, mental health and community settings. We are proud to be a JobsAware-accredited agency, a member of the REC (Recruitment & Employment Confederation), and part of the Health Trust Europe and Workforce Alliance frameworks, ensuring our recruitment practices are transparent, ethical, and fully compliant, in alignment with these organisations and NHS Employers. Our commitment to excellence and workplace culture has earned us recognition, including by Great Place to Work for our positive and supportive work environment, recognition as one of the Best Workplaces for Women for our dedication to inclusivity and outstanding workplace culture, and being shortlisted by the REC as one of the best companies to work for in the healthcare staffing industry. With a fast-track digital compliance process, competitive pay rates, and dedicated end-to-end recruitment support, we make your career hassle-free and rewarding. The Role We are seekingalearning disability consultantto join our growing community of healthcare professionals. This role involves providing high-quality patient centric care in acommunity setting. Your expertise will be instrumental in improving patient outcomes and delivering exceptional healthcare services. Key Details: Pay Rate: Competitve Start Date: ASAP Duration: Ongoing Rota: Full-time Additional Information: Key Responsibilities Provide exceptional patient care, following best clinical practices. Work collaboratively with multidisciplinary teams to optimise patient outcomes. Maintain accurate records and ensure compliance with NHS standards. Demonstrate professionalism, integrity, and compassionate care always. Comply with health & safety standards and governance policies. Key Requirements Professional Registration: Active registration with the GMC . Experience: Previous UK experience in a similar role and setting is required. Right to Work: ProMedical does not sponsor visas; you must hold a valid Right to Work in the UK. Why Work with ProMedical? Access Thousands of Jobs Weekly - Across NHS trusts and independent healthcare providers, with flexible shifts and placements. Highly Competitive Pay Rates - Offering excellent remuneration with weekly payroll. Fast-Track Compliance - Industry-leading screening technology to get you started quickly. Dedicated Support - Personalised assistance from your Recruitment Consultant & Compliance Officer. Extended Service Hours - We operate 06:00 to 22:00, 7 days a week, including bank holidays. Professional Development - Support with CPD, revalidation, appraisals and more. Exclusive Incentives & Referral Bonuses - Earn more with our rewards and bonus initiatives. Trusted & Accredited - As a registered JobsAware agency, an REC member, and a Great Place to Work-certified employer, we uphold the highest standards of ethical recruitment and workplace excellence.
About ProMedical At ProMedical, we put People First. As a multi-framework-approved and award-winning healthcare staffing organisation, we provide doctors, nurses, and allied health professionals to over 100 NHS Trusts and some of the most prestigious independent healthcare providers across the UK, covering primary, acute, mental health, and community settings. We are proud to be a JobsAware-accredited agency, a member of the REC (Recruitment & Employment Confederation), and part of the Health Trust Europe and Workforce Alliance frameworks, ensuring our recruitment practices are transparent, ethical, and fully compliant, in alignment with these organisations and NHS Employers. Our commitment to excellence and workplace culture has earned us recognition, including by Great Place to Work for our positive and supportive work environment, recognition as one of the Best Workplaces for Women for our dedication to inclusivity and outstanding workplace culture, and being shortlisted by the REC as one of the best companies to work for in the healthcare staffing industry. With a fast-track digital compliance process, competitive pay rates, and dedicated end-to-end recruitment support, we make your career hassle-free and rewarding. The Role We are seeking a CAHMS consultant to join our growing community of healthcare professionals. This role involves providing high-quality patient-centric care in a community setting. Your expertise will be instrumental in improving patient outcomes and delivering exceptional healthcare services. Key Details: Pay Rate: Competitive Start Date: ASAP Duration: Ongoing Rota: Full-time Additional Information: Key Responsibilities Provide exceptional patient care, following best clinical practices. Work collaboratively with multidisciplinary teams to optimise patient outcomes. Maintain accurate records and ensure compliance with NHS standards. Demonstrate professionalism, integrity, and compassionate care always. Comply with health & safety standards and governance policies. Key Requirements Professional Registration: Active registration with the GMC. Experience: Previous UK experience in a similar role and setting is required. Right to Work: ProMedical does not sponsor visas; you must hold a valid Right to Work in the UK. Why Work with ProMedical? Access Thousands of Jobs Weekly - Across NHS trusts and independent healthcare providers, with flexible shifts and placements. Highly Competitive Pay Rates - Offering excellent remuneration with weekly payroll. Fast-Track Compliance - Industry-leading screening technology to get you started quickly. Dedicated Support - Personalised assistance from your Recruitment Consultant & Compliance Officer. Extended Service Hours - We operate 06:00 to 22:00, 7 days a week, including bank holidays. Professional Development - Support with CPD, revalidation, appraisals, and more. Exclusive Incentives & Referral Bonuses - Earn more with our rewards and bonus initiatives. Trusted & Accredited - As a registered JobsAware agency, an REC member, and a Great Place to Work-certified employer, we uphold the highest standards of ethical recruitment and workplace excellence.
Jul 18, 2025
Full time
About ProMedical At ProMedical, we put People First. As a multi-framework-approved and award-winning healthcare staffing organisation, we provide doctors, nurses, and allied health professionals to over 100 NHS Trusts and some of the most prestigious independent healthcare providers across the UK, covering primary, acute, mental health, and community settings. We are proud to be a JobsAware-accredited agency, a member of the REC (Recruitment & Employment Confederation), and part of the Health Trust Europe and Workforce Alliance frameworks, ensuring our recruitment practices are transparent, ethical, and fully compliant, in alignment with these organisations and NHS Employers. Our commitment to excellence and workplace culture has earned us recognition, including by Great Place to Work for our positive and supportive work environment, recognition as one of the Best Workplaces for Women for our dedication to inclusivity and outstanding workplace culture, and being shortlisted by the REC as one of the best companies to work for in the healthcare staffing industry. With a fast-track digital compliance process, competitive pay rates, and dedicated end-to-end recruitment support, we make your career hassle-free and rewarding. The Role We are seeking a CAHMS consultant to join our growing community of healthcare professionals. This role involves providing high-quality patient-centric care in a community setting. Your expertise will be instrumental in improving patient outcomes and delivering exceptional healthcare services. Key Details: Pay Rate: Competitive Start Date: ASAP Duration: Ongoing Rota: Full-time Additional Information: Key Responsibilities Provide exceptional patient care, following best clinical practices. Work collaboratively with multidisciplinary teams to optimise patient outcomes. Maintain accurate records and ensure compliance with NHS standards. Demonstrate professionalism, integrity, and compassionate care always. Comply with health & safety standards and governance policies. Key Requirements Professional Registration: Active registration with the GMC. Experience: Previous UK experience in a similar role and setting is required. Right to Work: ProMedical does not sponsor visas; you must hold a valid Right to Work in the UK. Why Work with ProMedical? Access Thousands of Jobs Weekly - Across NHS trusts and independent healthcare providers, with flexible shifts and placements. Highly Competitive Pay Rates - Offering excellent remuneration with weekly payroll. Fast-Track Compliance - Industry-leading screening technology to get you started quickly. Dedicated Support - Personalised assistance from your Recruitment Consultant & Compliance Officer. Extended Service Hours - We operate 06:00 to 22:00, 7 days a week, including bank holidays. Professional Development - Support with CPD, revalidation, appraisals, and more. Exclusive Incentives & Referral Bonuses - Earn more with our rewards and bonus initiatives. Trusted & Accredited - As a registered JobsAware agency, an REC member, and a Great Place to Work-certified employer, we uphold the highest standards of ethical recruitment and workplace excellence.
Senior Operations Manager - EOI page is loaded Senior Operations Manager - EOI Apply locations RinP Morden (RinP) time type Full time posted on Posted Yesterday job requisition id JR Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better. Pay Range £54,000 to £82,000 Working Hours/Pattern: Full-time, although we would be happy to consider applicants who are looking to work on a part time basis. If you would like to explore this further please discuss this with the talent partner for this role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements. Job Description Are you an experienced manager, adept at leading and developing teams? Would you like to work in a role that makes a positive impact on people and their communities? Consider the role of a Senior Operations Manager at Reed in Partnership ! We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services. Internal applications for this role close on 22/7/2025 What is the role about? The Senior Operations Manager is directly responsible for the effective performance of a number of offices and/or contracts. This includes ensuring that all actions are taken to ensure these contracts are delivered within budget and to agreed quality standards. Through remote, direct and indirect management, the Senior Operations Manager should ensure adequate workflow issues are addressed and milestones necessary for the participants journey (s) are achieved. A Senior Operations Manager is responsible for their teams' and his/her strict adherence to the guidelines in accordance with the programme's requirements and Reed in Partnership's policies and procedures. This is not an exhaustive list and a Senior Operations Manager will be expected to carry out any other duties as may be specified by the line manager from time to time. This profile is non-contractual. Just some of your day-to-day responsibilities will include People Motivation, Coaching and Development Senior Operations Managers ensure the smooth running and productive dynamics of their teams by acting as a lynchpin between all key individuals and teams behind/within the participant 1 s journey to Employment. Performance Management and delivery Senior Operations Managers manage their teams by monitoring all elements of the sales management process, motivating, ensuring and supporting co-members to perform effectively their roles in supporting participants into and sustaining in employment. Relationships and Stakeholder Management Senior Operations Managers develop and maintain professional relationship with internal stakeholders as well as with employers and wider Employer organisations . Finance and Facilities Senior Operations Managers are responsible for the management of financial resources and facilities within their remit. Quality and Continuous Improvement Senior Operations Managers are responsible for the continuous improvement at the team level and contribution of continuous improvement at the organisational level. What's in it for you? Alongside a generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found Here With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. To be successful in this role, we are looking for someone with Essential Attainments: Extensive experience of team management across multiple offices and multiple contracts within the Employment support sector Experience and understanding of the design and implementation of complex operational processes across multiple teams. Degree or relevant qualification. A minimum of two A-Levels or an equivalent Level three Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level two qualification). OR achievement of a Level two in Literacy Assessment at interview stage. Essential Criteria: Satisfactory demonstration of the Senior Operations Managers' attributes as detailed below. Understanding of Publically funded contracts & OSTED standards (where applicable) Technical skills include strong administration skills, good computer/technology skills, basic numeracy/spreadsheet skills and good written communication/record keeping skills. Personal interests include interest in people and willingness to learn. Personal circumstances include willingness to travel. Desirable Criteria: Experience of working on programmes targeting relevant disadvantaged groups in society. Experience of delivering foundation/ vocational learning programs. Technical skills include the ability to use technology to deliver results and knowledge of welfare/benefits system. Personal interests include interest in career and self-development. Personal circumstances allow for extensive UK travel which is a requirement of this role. Fluency in more than one language We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. Similar Jobs (3) Partnership Manager - EOI locations RinP Morden (RinP) time type Full time posted on Posted Yesterday Engagement Officer - EOI locations RinP Morden (RinP) time type Full time posted on Posted 20 Days Ago Team Leader - EOI locations RinP Morden (RinP) time type Full time posted on Posted 20 Days Ago Whilst some roles are advertised as Full-Time, we may be able to consider applicants who are looking to work on a Part-Time basis. If you would like to explore this further please discuss this with the talent partner for the role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements. Why work here? We have an on-going strategic priority to make this a great place to work. We are a family-owned company. We think this makes us unique compared to a lot of other companies. It is fundamental to the way our workplaces operate, the decisions we make and how we treat each other. Our workplaces have been recognised for multiple awards. Most recently we were really proud to be presented with three UK Employee Experience Awards in 2022: Gold for Best Talent Management Programme, Silver for Diversity and Inclusion and Bronze for Best Large Company to Work For. About Us Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the Top Workplace in the area. Contact Us Phone: Email:
Jul 18, 2025
Full time
Senior Operations Manager - EOI page is loaded Senior Operations Manager - EOI Apply locations RinP Morden (RinP) time type Full time posted on Posted Yesterday job requisition id JR Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better. Pay Range £54,000 to £82,000 Working Hours/Pattern: Full-time, although we would be happy to consider applicants who are looking to work on a part time basis. If you would like to explore this further please discuss this with the talent partner for this role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements. Job Description Are you an experienced manager, adept at leading and developing teams? Would you like to work in a role that makes a positive impact on people and their communities? Consider the role of a Senior Operations Manager at Reed in Partnership ! We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services. Internal applications for this role close on 22/7/2025 What is the role about? The Senior Operations Manager is directly responsible for the effective performance of a number of offices and/or contracts. This includes ensuring that all actions are taken to ensure these contracts are delivered within budget and to agreed quality standards. Through remote, direct and indirect management, the Senior Operations Manager should ensure adequate workflow issues are addressed and milestones necessary for the participants journey (s) are achieved. A Senior Operations Manager is responsible for their teams' and his/her strict adherence to the guidelines in accordance with the programme's requirements and Reed in Partnership's policies and procedures. This is not an exhaustive list and a Senior Operations Manager will be expected to carry out any other duties as may be specified by the line manager from time to time. This profile is non-contractual. Just some of your day-to-day responsibilities will include People Motivation, Coaching and Development Senior Operations Managers ensure the smooth running and productive dynamics of their teams by acting as a lynchpin between all key individuals and teams behind/within the participant 1 s journey to Employment. Performance Management and delivery Senior Operations Managers manage their teams by monitoring all elements of the sales management process, motivating, ensuring and supporting co-members to perform effectively their roles in supporting participants into and sustaining in employment. Relationships and Stakeholder Management Senior Operations Managers develop and maintain professional relationship with internal stakeholders as well as with employers and wider Employer organisations . Finance and Facilities Senior Operations Managers are responsible for the management of financial resources and facilities within their remit. Quality and Continuous Improvement Senior Operations Managers are responsible for the continuous improvement at the team level and contribution of continuous improvement at the organisational level. What's in it for you? Alongside a generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found Here With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. To be successful in this role, we are looking for someone with Essential Attainments: Extensive experience of team management across multiple offices and multiple contracts within the Employment support sector Experience and understanding of the design and implementation of complex operational processes across multiple teams. Degree or relevant qualification. A minimum of two A-Levels or an equivalent Level three Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level two qualification). OR achievement of a Level two in Literacy Assessment at interview stage. Essential Criteria: Satisfactory demonstration of the Senior Operations Managers' attributes as detailed below. Understanding of Publically funded contracts & OSTED standards (where applicable) Technical skills include strong administration skills, good computer/technology skills, basic numeracy/spreadsheet skills and good written communication/record keeping skills. Personal interests include interest in people and willingness to learn. Personal circumstances include willingness to travel. Desirable Criteria: Experience of working on programmes targeting relevant disadvantaged groups in society. Experience of delivering foundation/ vocational learning programs. Technical skills include the ability to use technology to deliver results and knowledge of welfare/benefits system. Personal interests include interest in career and self-development. Personal circumstances allow for extensive UK travel which is a requirement of this role. Fluency in more than one language We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. Similar Jobs (3) Partnership Manager - EOI locations RinP Morden (RinP) time type Full time posted on Posted Yesterday Engagement Officer - EOI locations RinP Morden (RinP) time type Full time posted on Posted 20 Days Ago Team Leader - EOI locations RinP Morden (RinP) time type Full time posted on Posted 20 Days Ago Whilst some roles are advertised as Full-Time, we may be able to consider applicants who are looking to work on a Part-Time basis. If you would like to explore this further please discuss this with the talent partner for the role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements. Why work here? We have an on-going strategic priority to make this a great place to work. We are a family-owned company. We think this makes us unique compared to a lot of other companies. It is fundamental to the way our workplaces operate, the decisions we make and how we treat each other. Our workplaces have been recognised for multiple awards. Most recently we were really proud to be presented with three UK Employee Experience Awards in 2022: Gold for Best Talent Management Programme, Silver for Diversity and Inclusion and Bronze for Best Large Company to Work For. About Us Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the Top Workplace in the area. Contact Us Phone: Email: