CELSIUS GRADUATE RECRUITMENT LTD
City Of Westminster, London
STEM Graduate Software Sales Development Representative Up to £27,500 Basic, £55k OTE Exciting business benefits and incentives Offices in Holborn, London with hybrid working optional Calling all dynamic STEM graduates! Are you prepared to kickstart your career in B2B technology sales? If the idea of propelling your professional journey with a company committed to internal growth and steadfast dedication to gender equality in the high-end tech workplace excites you, and if you aspire to follow in the footsteps of trailblazers like Grace Beverley or Michelle Dewberry, then you've discovered the perfect place! Celsius Graduate Recruitment is thrilled to partner with a "hyper-growth tech unicorn" valued at $1 billion! This global software powerhouse collaborates with industry giants like NASA, Disney, Heineken, Bose, Vodafone, Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart of London's Holborn offers a trendy workspace, and they've witnessed a staggering 400% growth in recent years. They're in a league of their own and need top talent like you! The best part? You can target any company! Their product is a game-changer for businesses focusing on research and development, and they've already made waves with Ferrari, L'Oréal, Nielsen, Tesla, Dyson, Vodafone, Logitech, and even NASA. Join our client, and you might be one of the nine recent grads who've climbed the ladder to management. This company is all about nurturing future leaders, offering diverse career avenues. To seize this Graduate Business Development Representative role, you should have a STEM degree (preferably from a Russell Group university), a competitive spirit, an entrepreneurial mindset, sharp articulation, quick thinking, emotional intelligence, and a commercial edge. Don't wait! Apply for this fantastic STEM Graduate Business Development Representative opportunity now!
Mar 05, 2026
Full time
STEM Graduate Software Sales Development Representative Up to £27,500 Basic, £55k OTE Exciting business benefits and incentives Offices in Holborn, London with hybrid working optional Calling all dynamic STEM graduates! Are you prepared to kickstart your career in B2B technology sales? If the idea of propelling your professional journey with a company committed to internal growth and steadfast dedication to gender equality in the high-end tech workplace excites you, and if you aspire to follow in the footsteps of trailblazers like Grace Beverley or Michelle Dewberry, then you've discovered the perfect place! Celsius Graduate Recruitment is thrilled to partner with a "hyper-growth tech unicorn" valued at $1 billion! This global software powerhouse collaborates with industry giants like NASA, Disney, Heineken, Bose, Vodafone, Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart of London's Holborn offers a trendy workspace, and they've witnessed a staggering 400% growth in recent years. They're in a league of their own and need top talent like you! The best part? You can target any company! Their product is a game-changer for businesses focusing on research and development, and they've already made waves with Ferrari, L'Oréal, Nielsen, Tesla, Dyson, Vodafone, Logitech, and even NASA. Join our client, and you might be one of the nine recent grads who've climbed the ladder to management. This company is all about nurturing future leaders, offering diverse career avenues. To seize this Graduate Business Development Representative role, you should have a STEM degree (preferably from a Russell Group university), a competitive spirit, an entrepreneurial mindset, sharp articulation, quick thinking, emotional intelligence, and a commercial edge. Don't wait! Apply for this fantastic STEM Graduate Business Development Representative opportunity now!
This independent media agency has built its reputation backing ambitious organisations that want to punch above their weight. They work with purpose-led brands and charities, helping them compete with much larger players through smart thinking, strong media fundamentals and a no-nonsense approach. Curious, gutsy and fast-moving, the team believes it's not the size of the budget that matters; it's the scale of the ambition behind it. The role This is a rare opportunity to step straight into a hands-on media role and gain exposure across the full campaign lifecycle. You'll support the planning and buying of campaigns while learning how media works end to end, from insight and strategy through to execution, optimisation and reporting. While you'll be exposed to a broad mix of channels including TV, press, out of home, radio and digital, the role has a strong focus on digital and TV media. You'll help set up and optimise campaigns, manage tagging, support reporting and gradually take on more responsibility as your confidence and capability grow. You'll work closely with a supportive, experienced team and be involved in award-winning campaigns for well-known charities and purpose-driven organisations. You'll sit within a close-knit team made up of senior executives, planner-buyers, account managers and account directors, led by a business director. Learning is taken seriously here; you'll receive structured on-the-job training, external training with industry partners and encouragement to attend industry events. The culture is collaborative, curious and supportive, with real investment in personal development and progression. What you're good at A genuine interest in how brands grow and how media influences behaviour Strong numerical skills and confidence working with data Solid Excel skills; PowerPoint or Canva experience is a bonus Clear written and verbal communication High attention to detail and accuracy A proactive, self-starter mindset Analytical thinking and problem-solving ability Confidence documenting insights and explaining ideas in plain English A collaborative approach and curiosity to keep learning Bonus points for An interest in digital media, advertising technology or data Curiosity about emerging tools and new ways of working Willingness to step outside your comfort zone and try new things The package £25,000 starting salary, with six-monthly salary reviews for the first two years 25 days holiday plus bank holidays Flexible working Personalised training and development programme Employee Assistance Programme Bike to Work scheme A legendary Christmas party (previous destinations include European city breaks)
Mar 04, 2026
Full time
This independent media agency has built its reputation backing ambitious organisations that want to punch above their weight. They work with purpose-led brands and charities, helping them compete with much larger players through smart thinking, strong media fundamentals and a no-nonsense approach. Curious, gutsy and fast-moving, the team believes it's not the size of the budget that matters; it's the scale of the ambition behind it. The role This is a rare opportunity to step straight into a hands-on media role and gain exposure across the full campaign lifecycle. You'll support the planning and buying of campaigns while learning how media works end to end, from insight and strategy through to execution, optimisation and reporting. While you'll be exposed to a broad mix of channels including TV, press, out of home, radio and digital, the role has a strong focus on digital and TV media. You'll help set up and optimise campaigns, manage tagging, support reporting and gradually take on more responsibility as your confidence and capability grow. You'll work closely with a supportive, experienced team and be involved in award-winning campaigns for well-known charities and purpose-driven organisations. You'll sit within a close-knit team made up of senior executives, planner-buyers, account managers and account directors, led by a business director. Learning is taken seriously here; you'll receive structured on-the-job training, external training with industry partners and encouragement to attend industry events. The culture is collaborative, curious and supportive, with real investment in personal development and progression. What you're good at A genuine interest in how brands grow and how media influences behaviour Strong numerical skills and confidence working with data Solid Excel skills; PowerPoint or Canva experience is a bonus Clear written and verbal communication High attention to detail and accuracy A proactive, self-starter mindset Analytical thinking and problem-solving ability Confidence documenting insights and explaining ideas in plain English A collaborative approach and curiosity to keep learning Bonus points for An interest in digital media, advertising technology or data Curiosity about emerging tools and new ways of working Willingness to step outside your comfort zone and try new things The package £25,000 starting salary, with six-monthly salary reviews for the first two years 25 days holiday plus bank holidays Flexible working Personalised training and development programme Employee Assistance Programme Bike to Work scheme A legendary Christmas party (previous destinations include European city breaks)
Location : London (Hybrid 3 days in the office) Department : Policy Salary : Circa £42,000 (depending on experience) Hours : 37.5 Contract Type : Permanent About the job They're looking for a strategic and member-focused leader to drive policy and advocacy across their energy Demand and Power sectors. This role will lead their work on energy demand focused on data centres and expanding into industrial and residential demand while working closely with colleagues across Solar & Energy Storage, Decentralised Energy and Finance. Reporting to Head of Power and Energy Demand, you will shape and deliver a clear, impactful policy strategy that reflects and advances their members interests. You ll work closely with Forum Chairs, Steering Groups and members to build strong, majority-backed policy positions, while engaging government, regulators and industry stakeholders to influence decision-making. This is a high-profile role at the heart of the Association, combining stakeholder engagement and commercial awareness. You ll represent the sector externally, strengthen the influence and relevance of their Forums, and help ensure they remain the leading voice for renewable power and energy demand in the UK s transition to net zero. About you: You are an articulate and well-connected policy leader with a passion for accelerating the UK s transition to a net zero energy system. You combine sharp political insight with commercial awareness, and you are confident operating at senior level with parliamentarians, civil servants, regulators and industry executives. Personable and credible, you are comfortable acting as an external ambassador and spokesperson, translating complex policy into compelling, evidence-based positions that drive impact. You bring a strong understanding of UK energy and climate policy, including power markets, flexibility, energy storage, planning, finance and the evolving energy demand landscape particularly the rapid growth of data centres and digital infrastructure. You are experienced in policy development, consultation responses, stakeholder engagement and coalition-building, with a proven ability to secure influence and deliver measurable outcomes. Highly organised and detail-oriented, you are also a strategic thinker able to horizon-scan, identify emerging risks and opportunities, and implement long-term plans that strengthen both policy outcomes and commercial growth. You are resilient under pressure, confident in negotiation, and motivated by delivering results for members and the wider sector. As a self-starter, you thrive in a fast-paced, evolving environment and are energised by working across multiple workstreams and deadlines. The position offers an excellent opportunity to contribute directly to the UK s progress towards its Net Zero target, working closely at the forefront of policy and industry in one of the most dynamic periods for the renewable energy sector. The ideal candidate will be detail-oriented, personable and capable of acting as a trusted external ambassador for their work. They offer clear pathways for professional growth, allowing the successful candidate to broaden their expertise and develop leadership skills in high-value policy areas. Personal Characteristics Enthusiastic with good eye for detail and organisational skills, determination and stamina; a flexible, team player with personal integrity and confidence, and the ability to build relationships with civil servants, politicians, regulators and wider stakeholders. You will be comfortable becoming a spokesperson and leader for the sector, while being comfortable with policy development and regulations. Qualifications and knowledge areas Likely to be educated to postgraduate level in a relevant area, or with equivalent experience, with knowledge of renewable energy and clean technologies and specific knowledge in the areas of energy demand and data centres. Candidates are likely to have a number of years experience in the sector and already be seen as a respected voice or participant in the sector, or a related field. What they offer 25 days holiday plus days between Christmas and New Years treated as holiday Westfield Health insurance + EAP Discounts and perks Birthday voucher Cycle to work scheme Pension scheme Climate perks sustainable travel days How to apply If you feel this role could be the right fit for you, please click the apply now button Please note they reserve the right to close this vacancy ahead of the advertised closing date if sufficient applications are received, therefore they encourage early applications. About them Our client is a not-for-profit trade association, established in 2001. While the world has changed dramatically since then, their mission remains the same: to champion their members and promote a future built on renewable energy and clean technology. Their Vision: A future built on renewable energy and clean technology Their Mission: To decarbonise the economy whilst helping their members build commercially and environmentally sustainable businesses They do this by; CHAMPIONING the role and benefits of renewable energy and clean technologies INFLUENCING governments, industry and individuals EMPOWERING renewable energy and clean technology businesses to achieve sustainable growth REF-
Mar 04, 2026
Full time
Location : London (Hybrid 3 days in the office) Department : Policy Salary : Circa £42,000 (depending on experience) Hours : 37.5 Contract Type : Permanent About the job They're looking for a strategic and member-focused leader to drive policy and advocacy across their energy Demand and Power sectors. This role will lead their work on energy demand focused on data centres and expanding into industrial and residential demand while working closely with colleagues across Solar & Energy Storage, Decentralised Energy and Finance. Reporting to Head of Power and Energy Demand, you will shape and deliver a clear, impactful policy strategy that reflects and advances their members interests. You ll work closely with Forum Chairs, Steering Groups and members to build strong, majority-backed policy positions, while engaging government, regulators and industry stakeholders to influence decision-making. This is a high-profile role at the heart of the Association, combining stakeholder engagement and commercial awareness. You ll represent the sector externally, strengthen the influence and relevance of their Forums, and help ensure they remain the leading voice for renewable power and energy demand in the UK s transition to net zero. About you: You are an articulate and well-connected policy leader with a passion for accelerating the UK s transition to a net zero energy system. You combine sharp political insight with commercial awareness, and you are confident operating at senior level with parliamentarians, civil servants, regulators and industry executives. Personable and credible, you are comfortable acting as an external ambassador and spokesperson, translating complex policy into compelling, evidence-based positions that drive impact. You bring a strong understanding of UK energy and climate policy, including power markets, flexibility, energy storage, planning, finance and the evolving energy demand landscape particularly the rapid growth of data centres and digital infrastructure. You are experienced in policy development, consultation responses, stakeholder engagement and coalition-building, with a proven ability to secure influence and deliver measurable outcomes. Highly organised and detail-oriented, you are also a strategic thinker able to horizon-scan, identify emerging risks and opportunities, and implement long-term plans that strengthen both policy outcomes and commercial growth. You are resilient under pressure, confident in negotiation, and motivated by delivering results for members and the wider sector. As a self-starter, you thrive in a fast-paced, evolving environment and are energised by working across multiple workstreams and deadlines. The position offers an excellent opportunity to contribute directly to the UK s progress towards its Net Zero target, working closely at the forefront of policy and industry in one of the most dynamic periods for the renewable energy sector. The ideal candidate will be detail-oriented, personable and capable of acting as a trusted external ambassador for their work. They offer clear pathways for professional growth, allowing the successful candidate to broaden their expertise and develop leadership skills in high-value policy areas. Personal Characteristics Enthusiastic with good eye for detail and organisational skills, determination and stamina; a flexible, team player with personal integrity and confidence, and the ability to build relationships with civil servants, politicians, regulators and wider stakeholders. You will be comfortable becoming a spokesperson and leader for the sector, while being comfortable with policy development and regulations. Qualifications and knowledge areas Likely to be educated to postgraduate level in a relevant area, or with equivalent experience, with knowledge of renewable energy and clean technologies and specific knowledge in the areas of energy demand and data centres. Candidates are likely to have a number of years experience in the sector and already be seen as a respected voice or participant in the sector, or a related field. What they offer 25 days holiday plus days between Christmas and New Years treated as holiday Westfield Health insurance + EAP Discounts and perks Birthday voucher Cycle to work scheme Pension scheme Climate perks sustainable travel days How to apply If you feel this role could be the right fit for you, please click the apply now button Please note they reserve the right to close this vacancy ahead of the advertised closing date if sufficient applications are received, therefore they encourage early applications. About them Our client is a not-for-profit trade association, established in 2001. While the world has changed dramatically since then, their mission remains the same: to champion their members and promote a future built on renewable energy and clean technology. Their Vision: A future built on renewable energy and clean technology Their Mission: To decarbonise the economy whilst helping their members build commercially and environmentally sustainable businesses They do this by; CHAMPIONING the role and benefits of renewable energy and clean technologies INFLUENCING governments, industry and individuals EMPOWERING renewable energy and clean technology businesses to achieve sustainable growth REF-
Inside Sales Account Representative - C4L Team Full-time, Glasgow City (On site) Not even digitally ground-breaking products sell themselves. At Dell Technologies, we're determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products - client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email. The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Representative on our Inside Sales Account Manager Team in Glasgow. What you'll achieve As an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: •Gain new accounts and seek opportunities in your account territory •Manage small to medium-sized accounts •Stay informed of industry trends to help resolve specific market challenges •Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •Ability to work well in a team •Potential to use multiple sales tools simultaneously to complete sales transactions •Ability to establish relationships with customers and partners Desirable Requirements •Recent graduate with industry related degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R265052
Mar 04, 2026
Full time
Inside Sales Account Representative - C4L Team Full-time, Glasgow City (On site) Not even digitally ground-breaking products sell themselves. At Dell Technologies, we're determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products - client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email. The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Representative on our Inside Sales Account Manager Team in Glasgow. What you'll achieve As an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: •Gain new accounts and seek opportunities in your account territory •Manage small to medium-sized accounts •Stay informed of industry trends to help resolve specific market challenges •Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •Ability to work well in a team •Potential to use multiple sales tools simultaneously to complete sales transactions •Ability to establish relationships with customers and partners Desirable Requirements •Recent graduate with industry related degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R265052
Inside Sales Account Representative - C4L Team Full-time, Glasgow City (On site) Not even digitally ground-breaking products sell themselves. At Dell Technologies, we're determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products - client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email. The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Representative on our Inside Sales Account Manager Team in Glasgow. What you'll achieve As an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: •Gain new accounts and seek opportunities in your account territory •Manage small to medium-sized accounts •Stay informed of industry trends to help resolve specific market challenges •Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •Ability to work well in a team •Potential to use multiple sales tools simultaneously to complete sales transactions •Ability to establish relationships with customers and partners Desirable Requirements •Recent graduate with industry related degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R265052
Mar 04, 2026
Full time
Inside Sales Account Representative - C4L Team Full-time, Glasgow City (On site) Not even digitally ground-breaking products sell themselves. At Dell Technologies, we're determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products - client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email. The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Representative on our Inside Sales Account Manager Team in Glasgow. What you'll achieve As an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: •Gain new accounts and seek opportunities in your account territory •Manage small to medium-sized accounts •Stay informed of industry trends to help resolve specific market challenges •Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •Ability to work well in a team •Potential to use multiple sales tools simultaneously to complete sales transactions •Ability to establish relationships with customers and partners Desirable Requirements •Recent graduate with industry related degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R265052
Inside Sales Account Representative - C4L Team Full-time, Glasgow City (On site) Not even digitally ground-breaking products sell themselves. At Dell Technologies, we're determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products - client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email. The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Representative on our Inside Sales Account Manager Team in Glasgow. What you'll achieve As an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: •Gain new accounts and seek opportunities in your account territory •Manage small to medium-sized accounts •Stay informed of industry trends to help resolve specific market challenges •Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •Ability to work well in a team •Potential to use multiple sales tools simultaneously to complete sales transactions •Ability to establish relationships with customers and partners Desirable Requirements •Recent graduate with industry related degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R265052
Mar 04, 2026
Full time
Inside Sales Account Representative - C4L Team Full-time, Glasgow City (On site) Not even digitally ground-breaking products sell themselves. At Dell Technologies, we're determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products - client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email. The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Representative on our Inside Sales Account Manager Team in Glasgow. What you'll achieve As an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: •Gain new accounts and seek opportunities in your account territory •Manage small to medium-sized accounts •Stay informed of industry trends to help resolve specific market challenges •Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •Ability to work well in a team •Potential to use multiple sales tools simultaneously to complete sales transactions •Ability to establish relationships with customers and partners Desirable Requirements •Recent graduate with industry related degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R265052
Inside Sales Account Representative - C4L Team Full-time, Glasgow City (On site) Not even digitally ground-breaking products sell themselves. At Dell Technologies, we're determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products - client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email. The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Representative on our Inside Sales Account Manager Team in Glasgow. What you'll achieve As an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: •Gain new accounts and seek opportunities in your account territory •Manage small to medium-sized accounts •Stay informed of industry trends to help resolve specific market challenges •Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •Ability to work well in a team •Potential to use multiple sales tools simultaneously to complete sales transactions •Ability to establish relationships with customers and partners Desirable Requirements •Recent graduate with industry related degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R265052
Mar 04, 2026
Full time
Inside Sales Account Representative - C4L Team Full-time, Glasgow City (On site) Not even digitally ground-breaking products sell themselves. At Dell Technologies, we're determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products - client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email. The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Representative on our Inside Sales Account Manager Team in Glasgow. What you'll achieve As an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: •Gain new accounts and seek opportunities in your account territory •Manage small to medium-sized accounts •Stay informed of industry trends to help resolve specific market challenges •Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •Ability to work well in a team •Potential to use multiple sales tools simultaneously to complete sales transactions •Ability to establish relationships with customers and partners Desirable Requirements •Recent graduate with industry related degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R265052
Overview Partner Growth Executive (Graduate) - Based in Reading. £30,000 plus company specific training. Robert Walters is partnering with an exciting and ambitious company to recruit a Partner Growth Executive to support and scale their reseller and technology partner ecosystem while contributing to wider growth initiatives across the business. This is a hands-on, high-exposure role that would suit someone commercially curious, highly organised, and keen to learn how partnerships and sales drive growth in a modern tech-enabled organisation. Responsibilities Acting as a key point of contact for reseller partners, supporting them across commercial, process, and solution queries Helping to onboard and enable new partners, ensuring they have the tools, training, and knowledge to succeed Supporting the Growth Sales team with business development activity, pre-sales support, and opportunity management Keeping partner opportunities and forecasts up to date in Salesforce and Ebsta Coordinating across sales, product, engineering, and delivery teams to reduce friction and improve partner experience Assisting with partner recruitment, enablement initiatives, and programme evolution Supporting events, presentations, and partner meetings as required Feeding back market and partner insights into growth and product discussions Qualifications A recent graduate or someone with 1-3 years' experience in sales, commercial, partnerships, consulting, or a similar environment Strong written and verbal communication skills A proactive, organised self-starter with excellent attention to detail Comfortable working with both technical and non-technical stakeholders Curious about how businesses grow and how partnerships create value Confident using (or keen to learn) CRM systems such as Salesforce On Offer This role will give you: Exposure to commercial strategy, partnerships, and growth early in your career Opportunity to work cross-functionally and build a broad skill set A fast-growing, evolving environment with real responsibility Hybrid working with flexibility Based in Reading Salary is £30,000 plus company specific benefits If you are a graduate looking to build a career at the intersection of sales, partnerships, and technology and enjoy working with people, solving problems, and being close to commercial decision-making in a fast-growing business then apply NOW or send your CV to Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates About the job Contract Type: Permanent Focus: IT Industry: Graduates and Trainees Salary: Up to £30,000 per annum Workplace Type: Hybrid Experience Level: Entry Level Location: Reading Contract Type: Permanent Specialism: Sales & Commercial Focus: IT Industry: Graduates and Trainees Salary: Up to £30,000 per annum Workplace Type: Hybrid Experience Level: Entry Level Location: Reading Job Reference: O25U3R-0CC36D2D Date posted: 31 January 2026 Consultant: Kay Edle Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates COUNTRIES: south-east; ROLES: sales-and-go-to-market/it; 2026-01-31; 2026-04-01; graduates-and-trainees; Reading; Berkshire; GB; GBP; 30000
Mar 04, 2026
Full time
Overview Partner Growth Executive (Graduate) - Based in Reading. £30,000 plus company specific training. Robert Walters is partnering with an exciting and ambitious company to recruit a Partner Growth Executive to support and scale their reseller and technology partner ecosystem while contributing to wider growth initiatives across the business. This is a hands-on, high-exposure role that would suit someone commercially curious, highly organised, and keen to learn how partnerships and sales drive growth in a modern tech-enabled organisation. Responsibilities Acting as a key point of contact for reseller partners, supporting them across commercial, process, and solution queries Helping to onboard and enable new partners, ensuring they have the tools, training, and knowledge to succeed Supporting the Growth Sales team with business development activity, pre-sales support, and opportunity management Keeping partner opportunities and forecasts up to date in Salesforce and Ebsta Coordinating across sales, product, engineering, and delivery teams to reduce friction and improve partner experience Assisting with partner recruitment, enablement initiatives, and programme evolution Supporting events, presentations, and partner meetings as required Feeding back market and partner insights into growth and product discussions Qualifications A recent graduate or someone with 1-3 years' experience in sales, commercial, partnerships, consulting, or a similar environment Strong written and verbal communication skills A proactive, organised self-starter with excellent attention to detail Comfortable working with both technical and non-technical stakeholders Curious about how businesses grow and how partnerships create value Confident using (or keen to learn) CRM systems such as Salesforce On Offer This role will give you: Exposure to commercial strategy, partnerships, and growth early in your career Opportunity to work cross-functionally and build a broad skill set A fast-growing, evolving environment with real responsibility Hybrid working with flexibility Based in Reading Salary is £30,000 plus company specific benefits If you are a graduate looking to build a career at the intersection of sales, partnerships, and technology and enjoy working with people, solving problems, and being close to commercial decision-making in a fast-growing business then apply NOW or send your CV to Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates About the job Contract Type: Permanent Focus: IT Industry: Graduates and Trainees Salary: Up to £30,000 per annum Workplace Type: Hybrid Experience Level: Entry Level Location: Reading Contract Type: Permanent Specialism: Sales & Commercial Focus: IT Industry: Graduates and Trainees Salary: Up to £30,000 per annum Workplace Type: Hybrid Experience Level: Entry Level Location: Reading Job Reference: O25U3R-0CC36D2D Date posted: 31 January 2026 Consultant: Kay Edle Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates COUNTRIES: south-east; ROLES: sales-and-go-to-market/it; 2026-01-31; 2026-04-01; graduates-and-trainees; Reading; Berkshire; GB; GBP; 30000
Principal Product Sustainability Consultant Department: Circ. & Value Chain Trans. : Advisory Employment Type: Permanent - Full Time Location: United Kingdom Description About Anthesis Anthesis is the sustainability activator. Proud to be a B Corp, we seek to make a significant contribution to a world which is more resilient and productive. We do this by working with cities, corporates, investors and other organisations to drive sustainable performance. We develop financially driven sustainability strategies, underpinned by technical expertise and delivered by innovative collaborative teams across the world. At Anthesis Group, we are truly committed to putting people and our planet at the heart of all we do. Summary of Role & Key Responsibilities Summary of Role Anthesis is seeking a Product Sustainability Expert (Principal Consultant) with deep experience in sustainable chemicals and materials, product design or product development to join our Circularity and Value Chain Transformation team. This role focuses on helping clients design, evaluate, and scale sustainable products, integrating environmental performance into product strategy, business models, and effective design for sustainability. You will bring a strong foundation in sustainable product development, design for sustainability, technical acumen in material science, engineering chemistry or a related field. You will have a comprehensive understanding of how product design choices influence emissions, resource use, safety, and regulatory compliance across manufacturing, use, and end-of-life. This is a hybrid position and can be based out of any of our UK offices. Key Responsibilities Lead and manage multiple product sustainability and eco-design projects across their lifecycle, ensuring excellent client management with on-time delivery, within scope, and with measurable environmental and business impact. Thoughtfully inform client strategies, with a strong ability to understand the commercial benefits and tradeoffs implied when incorporating design for sustainability. Have excellent project management skills, with the ability to delegate tasks, clearly articulate client needs, and oversee the full scope of a project. Provide strong technical oversight, quality assurance and support to colleagues and junior team members, and ensure high quality, impactful deliverables for a client. Advise clients on how to integrate sustainability into product design and development processes, including material selection, design playbooks, product architecture, durability, energy efficiency, and end-of-life considerations. Translate sustainability goals into product-level requirements and KPIs, working alongside design, manufacturing, engineering, EHS, procurement, and product management teams. Guide the development of sustainable materials strategies, including recycled content, avoiding perfluorinated chemicals (PFAS), low-carbon materials, hazardous substance reduction, and emerging alternatives. Apply knowledge of EHS regulations and standards (e.g., RoHS, REACH, chemical management, product safety) to inform compliant and responsible product design. Conduct quantitative modeling and scenario analysis to evaluate design trade-offs, such as material substitution, energy efficiency improvements, or product lifetime extension. Build and maintain trusted client relationships, identifying opportunities to expand product sustainability programmes and innovation initiatives. Perform landscape assessments of industry benchmarks, competitor product strategies, and evolving regulations related to design for sustainability efforts. Collaborate with internal Anthesis experts across strategy, climate, circularity, and digital services to deliver integrated product sustainability solutions. Contribute to thought leadership on sustainable product design, life cycle thinking, and technology-enabled sustainability transformation. Key Requirements, Skills Knowledge & Expertise Key Requirements Bachelor's degree in Materials Science, Chemistry, Engineering, Product Design, Environmental Science, or related field; graduate degree preferred. Extensive professional experience, including: demonstrable experience in sustainable chemicals and materials, product sustainability, sustainable product development, or life cycle based environmental assessment, and a strong background in project management Strong client management, proposal development, and account growth capabilities. Experience working directly with product design, material or chemical engineering, R&D, EHS, or manufacturing teams. Hands on experience applying sustainability considerations to materials selection, product architecture, energy efficiency, and circularity strategies. Working knowledge of EHS requirements and product regulations, including chemical compliance, PFAS regulations and product stewardship considerations. Advanced quantitative and data analysis skills (Excel required; experience with PowerBI, Tableau, Alteryx, or similar tools preferred). Proven ability to communicate complex technical concepts to non technical stakeholders, including executives and commercial teams. Ability to work independently in a fast paced, global, virtual consulting environment. Benefits Your Benefits Work within a highly motivated team in an innovative and rapidly growing global company Opportunity to have a direct impact and be a key part of the growth and development of the business and the team Work solely on projects that have an impact on the sustainability and climate change goals/challenges for clients Opportunity to work with, collaborate with and learn from sustainability SME's who are passionate about the work they do and the impact Anthesis can have Exposure to a wide range of clients and projects on a global basis Competitive salary in line with, experience and skills Competitive benefits including flexible working, 25 days holiday and two volunteering days off and the day off for your Birthday! An opportunity to participate in the Anthesis Employee Participation Plan (EPP), an industry pioneering employee incentive plan that allows all employees to be rewarded for the growth in the equity value of Anthesis. Cooperative, supportive and open working atmosphere.
Mar 03, 2026
Full time
Principal Product Sustainability Consultant Department: Circ. & Value Chain Trans. : Advisory Employment Type: Permanent - Full Time Location: United Kingdom Description About Anthesis Anthesis is the sustainability activator. Proud to be a B Corp, we seek to make a significant contribution to a world which is more resilient and productive. We do this by working with cities, corporates, investors and other organisations to drive sustainable performance. We develop financially driven sustainability strategies, underpinned by technical expertise and delivered by innovative collaborative teams across the world. At Anthesis Group, we are truly committed to putting people and our planet at the heart of all we do. Summary of Role & Key Responsibilities Summary of Role Anthesis is seeking a Product Sustainability Expert (Principal Consultant) with deep experience in sustainable chemicals and materials, product design or product development to join our Circularity and Value Chain Transformation team. This role focuses on helping clients design, evaluate, and scale sustainable products, integrating environmental performance into product strategy, business models, and effective design for sustainability. You will bring a strong foundation in sustainable product development, design for sustainability, technical acumen in material science, engineering chemistry or a related field. You will have a comprehensive understanding of how product design choices influence emissions, resource use, safety, and regulatory compliance across manufacturing, use, and end-of-life. This is a hybrid position and can be based out of any of our UK offices. Key Responsibilities Lead and manage multiple product sustainability and eco-design projects across their lifecycle, ensuring excellent client management with on-time delivery, within scope, and with measurable environmental and business impact. Thoughtfully inform client strategies, with a strong ability to understand the commercial benefits and tradeoffs implied when incorporating design for sustainability. Have excellent project management skills, with the ability to delegate tasks, clearly articulate client needs, and oversee the full scope of a project. Provide strong technical oversight, quality assurance and support to colleagues and junior team members, and ensure high quality, impactful deliverables for a client. Advise clients on how to integrate sustainability into product design and development processes, including material selection, design playbooks, product architecture, durability, energy efficiency, and end-of-life considerations. Translate sustainability goals into product-level requirements and KPIs, working alongside design, manufacturing, engineering, EHS, procurement, and product management teams. Guide the development of sustainable materials strategies, including recycled content, avoiding perfluorinated chemicals (PFAS), low-carbon materials, hazardous substance reduction, and emerging alternatives. Apply knowledge of EHS regulations and standards (e.g., RoHS, REACH, chemical management, product safety) to inform compliant and responsible product design. Conduct quantitative modeling and scenario analysis to evaluate design trade-offs, such as material substitution, energy efficiency improvements, or product lifetime extension. Build and maintain trusted client relationships, identifying opportunities to expand product sustainability programmes and innovation initiatives. Perform landscape assessments of industry benchmarks, competitor product strategies, and evolving regulations related to design for sustainability efforts. Collaborate with internal Anthesis experts across strategy, climate, circularity, and digital services to deliver integrated product sustainability solutions. Contribute to thought leadership on sustainable product design, life cycle thinking, and technology-enabled sustainability transformation. Key Requirements, Skills Knowledge & Expertise Key Requirements Bachelor's degree in Materials Science, Chemistry, Engineering, Product Design, Environmental Science, or related field; graduate degree preferred. Extensive professional experience, including: demonstrable experience in sustainable chemicals and materials, product sustainability, sustainable product development, or life cycle based environmental assessment, and a strong background in project management Strong client management, proposal development, and account growth capabilities. Experience working directly with product design, material or chemical engineering, R&D, EHS, or manufacturing teams. Hands on experience applying sustainability considerations to materials selection, product architecture, energy efficiency, and circularity strategies. Working knowledge of EHS requirements and product regulations, including chemical compliance, PFAS regulations and product stewardship considerations. Advanced quantitative and data analysis skills (Excel required; experience with PowerBI, Tableau, Alteryx, or similar tools preferred). Proven ability to communicate complex technical concepts to non technical stakeholders, including executives and commercial teams. Ability to work independently in a fast paced, global, virtual consulting environment. Benefits Your Benefits Work within a highly motivated team in an innovative and rapidly growing global company Opportunity to have a direct impact and be a key part of the growth and development of the business and the team Work solely on projects that have an impact on the sustainability and climate change goals/challenges for clients Opportunity to work with, collaborate with and learn from sustainability SME's who are passionate about the work they do and the impact Anthesis can have Exposure to a wide range of clients and projects on a global basis Competitive salary in line with, experience and skills Competitive benefits including flexible working, 25 days holiday and two volunteering days off and the day off for your Birthday! An opportunity to participate in the Anthesis Employee Participation Plan (EPP), an industry pioneering employee incentive plan that allows all employees to be rewarded for the growth in the equity value of Anthesis. Cooperative, supportive and open working atmosphere.
Head of Operations - College of Social Sciences - 106721 - Grade 8 United Kingdom Be the First to Apply Job Description College of Social Sciences Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £47,389 to £56,535 with potential progression once in post to £63,606 Grade: 8 Full Time, Fixed Term contract up to June 2027 Closing date: 10th February 2026 Interview date:24th February 2026 This role is also open as an internal secondment opportunity which would need to be agreed by your current line manager. Previous applicants need not apply. Our offer to you People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, andweare equally proud to be recognised as a leading global university.We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here todevelopthrough our sector-leading Birmingham Professional programmewhichprovides allprofessionalservices staff with development opportunities and the encouragement to reach their full potential.With almost 5,000professionalservices jobs in a wide-range of functionsin Edgbaston andin our campus inDubai, there are plenty of opportunities foryou to be able to develop yourcareer at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate.We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are,and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees andtothe success of the University and, depending on the role, we offer avarietyof flexible working arrangements. We therefore welcome discussions on all forms of flexible working.In addition, you will receive a generous package of benefits including 40 dayspaid holidaya year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site.On campus we have a state-of-the-art sports centre with pool, shops,places to eat and drink,our own art gallery, museum and botanical gardens. Based across our world-class campuses in Birmingham and Dubai, the College of Social Sciences (CoSS) is a global, diverse, and inclusive community of currently more than 12,500 students, 900 academics, and 300professional services staff. We are committed to our strategic goal of driving social change for a fairer and more sustainable world. Our staff and students benefit from being in communities with rich cultures and contribute to the regional and global workforce and economy. Our four schools - Business, Education, Government, and Social Policy and Society - are in the vanguard of innovative and impactful research and teaching across social science. This role would be based in the School of Social Policy and Society. The School delivers a suite of undergraduate, postgraduate, professional, and executive education programmes to a diverse and international student population. We undertake research that matters, collaborating with our research partners from the private, public and third sectors from across the world. Role Summary The Head of Operations (HoOp) plays a key role in supporting the Head of School to deliver on University, College and School strategy. The role balances strategic thinking with delivering operational excellence through leadership of the professional services teams, frequently requiring the post-holder to translate complex strategy into operational plans. Reporting into the College Director of Operations HoOps are key members of the School Strategic Management team, College Professional Services Strategic Leadership Team (PSSLT), and College Management Network. The HoOp role is a College role, based locally within a School, and part of a team of senior professional services leads within the College.Flexibility is a key aspect of this position, with occasional cover and support to other Schools within the College based on operational demand and business need The HoOp will be required to work strategically with excellent communication and leadership skills, significant operational experience, and a commitment to continuous improvement of excellent service delivery through a collaborative and inclusive approach. Main Duties Leadership Provide the Head of School with exceptional leadership support in order to ensure both the School's strategic and operational priorities are delivered to a high standard. Work effectively with the School's Senior Management Team (SMT), translating strategy into practice, and ensuring clear communication or the School's priorities to professional services teams. Lead and manage professional services staff in the school to ensure effective, positive working relationships at all levels, both directly and through working with interim and matrix managers. Lead staff through periods of change, communicating a clear and positive vision and acting as a role model. Ongoing development and support for direct reports through coaching and training, both formal and informal. Developing teams that consistently embody and demonstrate the University values, and an ability to lead by example. Working with senior Professional Services colleagues across the College, lead on the continuous improvement of operational service delivery. Strategic and Operational Work in partnership with College Business Partners (as appropriate) to support the Head of School, in developing the School's Strategy in the context of the CoSS 2030 and the University Strategic Framework. Engagement with strategic initiatives, including with external partners, ensuring that the required professional services contribution is made. Work as part of the College Professional Services Strategic Leadership Team to provide a critical link between University Professional Services, College and School. Balance local needs with overarching University and College objectives and ensure that practices are aligned wherever possible, ensuring the delivery of an outstanding student and academic experience. Work closely with the College Finance Team, Head of School to understand the school's operational budget and support in year financial planning processes Oversee the School Operations Team's day-to-day management of operations within the School, including facilities management, security, maintenance, administrative services and ensuring that the School has appropriate health and safety procedures in place. Governance and Compliance Support the Head of School in ensuring that the School has robust governance and decision making structures that are fully aligned with those at College and University level. Lead role in understanding requirements for compliance with accreditation and regulatory bodies as relevant to the School, and responsibility for operational aspects. Ensure that the School's committees are supported to a high standard and ensure that decisions made are communicated and followed up as appropriate. To take the lead on ensuring that the School complies with University Regulations, all other University policies, procedures and guidelines, relevant legislation. HR Management Ensure appropriate HR strategies and procedures are in place for school members of staff to include induction, succession planning, training and development, performance management and review and reward mechanisms, working with College HR staff as appropriate to ensure compliance with University policy and procedures and relevant legislation. Recruit, train, and supervise professional services staff, promoting professional development and high performance. Conduct regular performance reviews and address staff concerns. Lead School HR processes by liaising with internal colleagues and external stakeholders, managing staffing requests, drafting business cases (CPAG) and job descriptions, and overseeing fixed-term contract staff activities in partnership with HR. Technology and Innovation Utilise technology to enhance operational efficiency and service delivery, including automation. Oversee the implementation of new systems and processes. Equity, Diversity and Belonging Actively promote equality, diversity and belongingacting as a role model and fostering an inclusive working culture Citizenship and collaboration Develop effective working relationships with the other Heads of Operations and professional services colleagues across the University. Take on projects as requested by the College Director of Operations for the benefit of the wider College and University. As a Birmingham Professional at the University of Birmingham, you are expected to support key university activities and projects, for example, graduations, confirmation and clearing, and other key events and to work flexibly across the University if required. This role may require occasional reassignment to other Schools based on operational demand and business need. . click apply for full job details
Mar 02, 2026
Full time
Head of Operations - College of Social Sciences - 106721 - Grade 8 United Kingdom Be the First to Apply Job Description College of Social Sciences Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £47,389 to £56,535 with potential progression once in post to £63,606 Grade: 8 Full Time, Fixed Term contract up to June 2027 Closing date: 10th February 2026 Interview date:24th February 2026 This role is also open as an internal secondment opportunity which would need to be agreed by your current line manager. Previous applicants need not apply. Our offer to you People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, andweare equally proud to be recognised as a leading global university.We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here todevelopthrough our sector-leading Birmingham Professional programmewhichprovides allprofessionalservices staff with development opportunities and the encouragement to reach their full potential.With almost 5,000professionalservices jobs in a wide-range of functionsin Edgbaston andin our campus inDubai, there are plenty of opportunities foryou to be able to develop yourcareer at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate.We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are,and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees andtothe success of the University and, depending on the role, we offer avarietyof flexible working arrangements. We therefore welcome discussions on all forms of flexible working.In addition, you will receive a generous package of benefits including 40 dayspaid holidaya year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site.On campus we have a state-of-the-art sports centre with pool, shops,places to eat and drink,our own art gallery, museum and botanical gardens. Based across our world-class campuses in Birmingham and Dubai, the College of Social Sciences (CoSS) is a global, diverse, and inclusive community of currently more than 12,500 students, 900 academics, and 300professional services staff. We are committed to our strategic goal of driving social change for a fairer and more sustainable world. Our staff and students benefit from being in communities with rich cultures and contribute to the regional and global workforce and economy. Our four schools - Business, Education, Government, and Social Policy and Society - are in the vanguard of innovative and impactful research and teaching across social science. This role would be based in the School of Social Policy and Society. The School delivers a suite of undergraduate, postgraduate, professional, and executive education programmes to a diverse and international student population. We undertake research that matters, collaborating with our research partners from the private, public and third sectors from across the world. Role Summary The Head of Operations (HoOp) plays a key role in supporting the Head of School to deliver on University, College and School strategy. The role balances strategic thinking with delivering operational excellence through leadership of the professional services teams, frequently requiring the post-holder to translate complex strategy into operational plans. Reporting into the College Director of Operations HoOps are key members of the School Strategic Management team, College Professional Services Strategic Leadership Team (PSSLT), and College Management Network. The HoOp role is a College role, based locally within a School, and part of a team of senior professional services leads within the College.Flexibility is a key aspect of this position, with occasional cover and support to other Schools within the College based on operational demand and business need The HoOp will be required to work strategically with excellent communication and leadership skills, significant operational experience, and a commitment to continuous improvement of excellent service delivery through a collaborative and inclusive approach. Main Duties Leadership Provide the Head of School with exceptional leadership support in order to ensure both the School's strategic and operational priorities are delivered to a high standard. Work effectively with the School's Senior Management Team (SMT), translating strategy into practice, and ensuring clear communication or the School's priorities to professional services teams. Lead and manage professional services staff in the school to ensure effective, positive working relationships at all levels, both directly and through working with interim and matrix managers. Lead staff through periods of change, communicating a clear and positive vision and acting as a role model. Ongoing development and support for direct reports through coaching and training, both formal and informal. Developing teams that consistently embody and demonstrate the University values, and an ability to lead by example. Working with senior Professional Services colleagues across the College, lead on the continuous improvement of operational service delivery. Strategic and Operational Work in partnership with College Business Partners (as appropriate) to support the Head of School, in developing the School's Strategy in the context of the CoSS 2030 and the University Strategic Framework. Engagement with strategic initiatives, including with external partners, ensuring that the required professional services contribution is made. Work as part of the College Professional Services Strategic Leadership Team to provide a critical link between University Professional Services, College and School. Balance local needs with overarching University and College objectives and ensure that practices are aligned wherever possible, ensuring the delivery of an outstanding student and academic experience. Work closely with the College Finance Team, Head of School to understand the school's operational budget and support in year financial planning processes Oversee the School Operations Team's day-to-day management of operations within the School, including facilities management, security, maintenance, administrative services and ensuring that the School has appropriate health and safety procedures in place. Governance and Compliance Support the Head of School in ensuring that the School has robust governance and decision making structures that are fully aligned with those at College and University level. Lead role in understanding requirements for compliance with accreditation and regulatory bodies as relevant to the School, and responsibility for operational aspects. Ensure that the School's committees are supported to a high standard and ensure that decisions made are communicated and followed up as appropriate. To take the lead on ensuring that the School complies with University Regulations, all other University policies, procedures and guidelines, relevant legislation. HR Management Ensure appropriate HR strategies and procedures are in place for school members of staff to include induction, succession planning, training and development, performance management and review and reward mechanisms, working with College HR staff as appropriate to ensure compliance with University policy and procedures and relevant legislation. Recruit, train, and supervise professional services staff, promoting professional development and high performance. Conduct regular performance reviews and address staff concerns. Lead School HR processes by liaising with internal colleagues and external stakeholders, managing staffing requests, drafting business cases (CPAG) and job descriptions, and overseeing fixed-term contract staff activities in partnership with HR. Technology and Innovation Utilise technology to enhance operational efficiency and service delivery, including automation. Oversee the implementation of new systems and processes. Equity, Diversity and Belonging Actively promote equality, diversity and belongingacting as a role model and fostering an inclusive working culture Citizenship and collaboration Develop effective working relationships with the other Heads of Operations and professional services colleagues across the University. Take on projects as requested by the College Director of Operations for the benefit of the wider College and University. As a Birmingham Professional at the University of Birmingham, you are expected to support key university activities and projects, for example, graduations, confirmation and clearing, and other key events and to work flexibly across the University if required. This role may require occasional reassignment to other Schools based on operational demand and business need. . click apply for full job details
Consultants in Intensive Care Medicine required to fill replacement posst within the IntensiveCare Department. We are seeking enthusiastic and motivated candidates to join the Intensive Care teams at LTHT. Adult Critical Care at Leeds has a total of 84 beds across two sites covering a range of secondary and tertiary services and providing a substantial amount of undergraduate and postgraduate education and training. Leeds General Infirmary is a Major Trauma Centre with specialties including Neurosurgery and Cardiac Surgery. St James University Hospital is a transplant centre with specialties including oncology and thoracic surgery. You will be joininga large but friendly department with a diverse range of interests and subspecialties. If shortlisted, you will be required to give a 10-minute presentation on: How do we deliver outstanding critical care medicine to all who need it? INTERVIEWS WILL BE HELD: Thursday 30 April 2026 Main duties of the job We are seeking candidates that are committed to working with us to develop and advance tertiary Intensive Care Services. We are happy to look to tailor job plans to align with the career aspirations of successful candidates, including potential cross site working in ICM, as well as sessions in anaesthesia or another speciality depending on candidate CCT. As a large and busy hospitaltrust LTHT offers a plethora of opportunities with regard specialist services, teaching, POCUS, research and innovation. The successful applicant should possess FCCM (and the relevant equivalent in anaesthesia or another speciality the candidate wishes to perform) and should be included on the Specialist Register or within 6 months of CCT at the time of interview, if currently within a training programme within the UK. In accordance with the consultant appointment regulations, all other categories of doctors must be on the Specialist Register. Applicants should have established skills in Intensive Care. A strong commitment to service development is desirable. Consideration will be given to applicants who wish to work full or part time and those wishing to job share. About us Leeds Teaching Hospitals is one the largest teaching hospital trusts in Europe, with access to leading clinical expertise and medical technology. We care for people from all over the country as well as the 780,000 residents of Leeds itself. The Trust has a budget of £1.1 billion. Our 20,000 staff ensure that every year we see and treat over 1,500,000 people in our 2,000 beds or out-patient settings, comprising 100,000 day cases, 125,000 in-patients, 260,000 A&E visits and 1,050,000 out-patient appointments. We operate from 7 hospitals on 5 sites all linked by the same vision, philosophy and culture to be the best for specialist and integrated care. Our vision is based on The Leeds Way, which is a clear statement of who we are and what we believe, founded on values of working that were put forward by our own staff. Our values are to be: Accountable Empowered We believe that by being true to these values, we will consistently achieve and continuously improve our results in relation to our goals, which are to be: The best for patient safety, quality and experience The best place to work A centre of excellence for specialist services, education, research and innovation Hospitals that offer seamless, integrated care Financially sustainable Job responsibilities 2. OBJECTIVES OF THE POST 1. To work with other consultant colleagues in the provision of a comprehensive critical care service within the Leeds Teaching Hospitals Trust. 2. To maintain and expand the excellence of teaching and research already established within the Trust. 3. To support the Trust's clinical business strategies for all medical and surgical specialties, taking account of the changes in clinical practice and new technologies available. 4. To participate with other colleagues in the provision of comprehensive medical training. 5. To participate in, and progress, the delivery of clinical governance and business strategies within critical care medicine. 6. To work with other members within the Department of Adult Critical Care in providing a highly effective and efficient clinical service to the Trust. 7. To work in a multi-disciplinary team in the provision of a Critical Care Outreach service. Person Specification Training, Research, Teaching & Audit FFICM specialty register or within 6 months. The job could also support applicants with second CCT in a signed specialty e.g. Anaesthesia. Evidence of the ability to carry out medical research. Experience in training undergraduate medical students and postgraduate doctors. Experience of participation in regular clinical audit. Previous experience of supervising research by junior staff. Previous attendance on Appraisal Techniques and Small Group Teaching Workshops. Qualifications MB BS (or equivalent) On FFICM specialty register or within 6 months. The job could also support applicants with second CCT in a signed specialty e.g. Anaesthesia. Hold full GMC Registration with a license to practice. YOUR GMC NUMBER MUST BE CLEARLY STATED IN YOUR APPLICATION FORM. Eligibility to work in the UK. Is up to date and fit to practise safely. Experience Must be able to demonstrate a high level of clinical experience and competence in intensive care medicine and any allied specialty. Specifically, they must demonstrate higher training in intensive care medicine with experience in Tertiary Centre Intensive Care in the NHS or similar healthcare systems. Evidence of continuous career progression consistent with personal circumstances. A demonstrated commitment to developing or advancing tertiary critical care services, to meet evolving population needs. Management, Interpersonal Skills & Other Criteria Understanding of current issues in the NHS. Well organised and skilled in good time management. Effective interpersonal skills. Demonstrate ability to relate to and work within a team. Hold full GMC Registration with a license to practice. Entry on the GMC Specialist Register via: CCT (proposed CCT date must be within 6 months of interview). Portfolio Pathway (or) international applicants should comply with the GMC specialty registration process. Portfolio Pathway applicants must be on the relevant Specialist Register at the time of application. Attendance at recognised management course. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Feb 28, 2026
Full time
Consultants in Intensive Care Medicine required to fill replacement posst within the IntensiveCare Department. We are seeking enthusiastic and motivated candidates to join the Intensive Care teams at LTHT. Adult Critical Care at Leeds has a total of 84 beds across two sites covering a range of secondary and tertiary services and providing a substantial amount of undergraduate and postgraduate education and training. Leeds General Infirmary is a Major Trauma Centre with specialties including Neurosurgery and Cardiac Surgery. St James University Hospital is a transplant centre with specialties including oncology and thoracic surgery. You will be joininga large but friendly department with a diverse range of interests and subspecialties. If shortlisted, you will be required to give a 10-minute presentation on: How do we deliver outstanding critical care medicine to all who need it? INTERVIEWS WILL BE HELD: Thursday 30 April 2026 Main duties of the job We are seeking candidates that are committed to working with us to develop and advance tertiary Intensive Care Services. We are happy to look to tailor job plans to align with the career aspirations of successful candidates, including potential cross site working in ICM, as well as sessions in anaesthesia or another speciality depending on candidate CCT. As a large and busy hospitaltrust LTHT offers a plethora of opportunities with regard specialist services, teaching, POCUS, research and innovation. The successful applicant should possess FCCM (and the relevant equivalent in anaesthesia or another speciality the candidate wishes to perform) and should be included on the Specialist Register or within 6 months of CCT at the time of interview, if currently within a training programme within the UK. In accordance with the consultant appointment regulations, all other categories of doctors must be on the Specialist Register. Applicants should have established skills in Intensive Care. A strong commitment to service development is desirable. Consideration will be given to applicants who wish to work full or part time and those wishing to job share. About us Leeds Teaching Hospitals is one the largest teaching hospital trusts in Europe, with access to leading clinical expertise and medical technology. We care for people from all over the country as well as the 780,000 residents of Leeds itself. The Trust has a budget of £1.1 billion. Our 20,000 staff ensure that every year we see and treat over 1,500,000 people in our 2,000 beds or out-patient settings, comprising 100,000 day cases, 125,000 in-patients, 260,000 A&E visits and 1,050,000 out-patient appointments. We operate from 7 hospitals on 5 sites all linked by the same vision, philosophy and culture to be the best for specialist and integrated care. Our vision is based on The Leeds Way, which is a clear statement of who we are and what we believe, founded on values of working that were put forward by our own staff. Our values are to be: Accountable Empowered We believe that by being true to these values, we will consistently achieve and continuously improve our results in relation to our goals, which are to be: The best for patient safety, quality and experience The best place to work A centre of excellence for specialist services, education, research and innovation Hospitals that offer seamless, integrated care Financially sustainable Job responsibilities 2. OBJECTIVES OF THE POST 1. To work with other consultant colleagues in the provision of a comprehensive critical care service within the Leeds Teaching Hospitals Trust. 2. To maintain and expand the excellence of teaching and research already established within the Trust. 3. To support the Trust's clinical business strategies for all medical and surgical specialties, taking account of the changes in clinical practice and new technologies available. 4. To participate with other colleagues in the provision of comprehensive medical training. 5. To participate in, and progress, the delivery of clinical governance and business strategies within critical care medicine. 6. To work with other members within the Department of Adult Critical Care in providing a highly effective and efficient clinical service to the Trust. 7. To work in a multi-disciplinary team in the provision of a Critical Care Outreach service. Person Specification Training, Research, Teaching & Audit FFICM specialty register or within 6 months. The job could also support applicants with second CCT in a signed specialty e.g. Anaesthesia. Evidence of the ability to carry out medical research. Experience in training undergraduate medical students and postgraduate doctors. Experience of participation in regular clinical audit. Previous experience of supervising research by junior staff. Previous attendance on Appraisal Techniques and Small Group Teaching Workshops. Qualifications MB BS (or equivalent) On FFICM specialty register or within 6 months. The job could also support applicants with second CCT in a signed specialty e.g. Anaesthesia. Hold full GMC Registration with a license to practice. YOUR GMC NUMBER MUST BE CLEARLY STATED IN YOUR APPLICATION FORM. Eligibility to work in the UK. Is up to date and fit to practise safely. Experience Must be able to demonstrate a high level of clinical experience and competence in intensive care medicine and any allied specialty. Specifically, they must demonstrate higher training in intensive care medicine with experience in Tertiary Centre Intensive Care in the NHS or similar healthcare systems. Evidence of continuous career progression consistent with personal circumstances. A demonstrated commitment to developing or advancing tertiary critical care services, to meet evolving population needs. Management, Interpersonal Skills & Other Criteria Understanding of current issues in the NHS. Well organised and skilled in good time management. Effective interpersonal skills. Demonstrate ability to relate to and work within a team. Hold full GMC Registration with a license to practice. Entry on the GMC Specialist Register via: CCT (proposed CCT date must be within 6 months of interview). Portfolio Pathway (or) international applicants should comply with the GMC specialty registration process. Portfolio Pathway applicants must be on the relevant Specialist Register at the time of application. Attendance at recognised management course. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
National African-American Insurance Association (NAAIA)
Birmingham, Staffordshire
We are seeking a talented individual to join our team at Marsh. This role will be based in the Birmingham office. This is a hybrid role that has a requirement of working at least three days a week in the office. Cyber, Media and Technology Broker This opportunity is ideal for an experienced Account Handler or Client Advisor with a background in Commercial or Corporate Insurance who is looking to advance into Broking. It could also suit a Broker seeking to specialise in a niche Cyber, Media, or Technology Broking role or a Graduate with a Technology/Cyber related degree looking to transition that knowledge into a relatable career move. Join us to manage and grow key client relationships while delivering a comprehensive cyber risk and insurance proposition in a dynamic and innovative environment. We will rely on you to: Develop successful and professional relationships with underwriters in the Lloyds, London and regional markets Develop deep relationships with clients and the client executive network Provide regular updates to the internal network about the cyber insurance market Act as a CMT broker on our team, leveraging the experience of the team to grow Ensure timely and accurate binding of business and delivery of documentation to network offices, oversee and own any required amendments in the required timeframe What you need to have: Insurance market experience preferred Cyber insurance broking or underwriting experience preferred Excellent communication skills both written and verbal Ambitious nature and a keen contributor within a team environment Articulate with strong client facing and stakeholder management abilities up to and including senior executive level What makes you stand out: Cyber Insurance experience CISSP or similar technical cyber risk qualifications CII qualifications Cyber Insurance specific qualifications Why join our team We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Hybrid Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
Feb 27, 2026
Full time
We are seeking a talented individual to join our team at Marsh. This role will be based in the Birmingham office. This is a hybrid role that has a requirement of working at least three days a week in the office. Cyber, Media and Technology Broker This opportunity is ideal for an experienced Account Handler or Client Advisor with a background in Commercial or Corporate Insurance who is looking to advance into Broking. It could also suit a Broker seeking to specialise in a niche Cyber, Media, or Technology Broking role or a Graduate with a Technology/Cyber related degree looking to transition that knowledge into a relatable career move. Join us to manage and grow key client relationships while delivering a comprehensive cyber risk and insurance proposition in a dynamic and innovative environment. We will rely on you to: Develop successful and professional relationships with underwriters in the Lloyds, London and regional markets Develop deep relationships with clients and the client executive network Provide regular updates to the internal network about the cyber insurance market Act as a CMT broker on our team, leveraging the experience of the team to grow Ensure timely and accurate binding of business and delivery of documentation to network offices, oversee and own any required amendments in the required timeframe What you need to have: Insurance market experience preferred Cyber insurance broking or underwriting experience preferred Excellent communication skills both written and verbal Ambitious nature and a keen contributor within a team environment Articulate with strong client facing and stakeholder management abilities up to and including senior executive level What makes you stand out: Cyber Insurance experience CISSP or similar technical cyber risk qualifications CII qualifications Cyber Insurance specific qualifications Why join our team We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Hybrid Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
Graduate Financial Recruitment Consultant - Investment Banking Quant Finance 30-35k + commission GBP Guaranteed strong commission Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Graduate Financial Recruitment Consultant - Capital Markets Anson McCade is a specialist executive search and consultancy firm specializing in Technology and Capital Markets (Quant click apply for full job details
Feb 27, 2026
Full time
Graduate Financial Recruitment Consultant - Investment Banking Quant Finance 30-35k + commission GBP Guaranteed strong commission Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Graduate Financial Recruitment Consultant - Capital Markets Anson McCade is a specialist executive search and consultancy firm specializing in Technology and Capital Markets (Quant click apply for full job details
Whiteley £25,000 basic + uncapped commission Year 1 OTE £45,000 Monday Friday 08 30 We re working with a growing telecoms business in Whiteley that s expanding its sales team due to continued success. This role is ideal for someone who enjoys speaking to people, is motivated by targets and earnings, and wants to build a long-term career in sales. The business is open-minded on background - whether you already have sales experience, are transitioning from another customer-facing industry, or are a recent graduate or school leaver looking for your first role in a professional sales environment. This is a role with significant earning potential, with top sales performers in the business earning circa £5,000 per month in commission alone once established. What matters most is attitude, work ethic, and a genuine interest in developing within a fast-paced, outbound sales role. The Opportunity: As a Sales Executive, you ll focus on generating new business, building relationships with UK companies, and offering tailored telecoms solutions. You ll be supported with structured training, clear expectations, and a commission structure designed to reward performance. This is a heavily outbound, phone-led role and suits someone who is resilient, motivated, and eager to learn. Day to Day: Proactively contacting businesses to understand their needs Generating, qualifying, and converting new sales opportunities Managing and developing customer relationships Negotiating commercial terms and closing deals Achieving agreed revenue and performance targets Accurately updating CRM systems Managing existing accounts while identifying upsell opportunities Working within structured sales processes and industry regulations Earnings & Incentives: £25,000 basic salary + uncapped commission Year 1 OTE: £45,000 (£20,000 commission achievable on top of basic) Top performers regularly earn £4,000 £5,000 in commission per month Early finishes when team targets are hit Overseas incentive trips for top performers (Ibiza last year) Monthly recognition awards, prizes, and regular team socials Fully funded company events What We re Looking For: We ll consider candidates from a wide range of backgrounds, including: B2B or B2C sales Recruitment, telesales, or outbound roles Hospitality, retail, or customer service professionals looking to move into sales Graduates or individuals leaving education seeking their first corporate sales role You ll need to be: Hard-working, motivated, and target-driven Confident and comfortable speaking with customers over the phone Keen to learn and develop in a performance-focused environment Well organised with good attention to detail Resilient, proactive, and positive in a fast-paced setting Comfortable using IT systems and interested in technology/telecoms Benefits Package: 25 days annual leave + bank holidays Generous pension contribution Employee discounts (including tech) Structured training and clear career progression Gym discounts and lifestyle perks This is a fantastic opportunity for someone who thrives in a sales-driven environment and wants clear progression, strong earning potential, and a supportive team culture. If you re interested in hearing more, please get in touch for a confidential conversation.
Feb 27, 2026
Full time
Whiteley £25,000 basic + uncapped commission Year 1 OTE £45,000 Monday Friday 08 30 We re working with a growing telecoms business in Whiteley that s expanding its sales team due to continued success. This role is ideal for someone who enjoys speaking to people, is motivated by targets and earnings, and wants to build a long-term career in sales. The business is open-minded on background - whether you already have sales experience, are transitioning from another customer-facing industry, or are a recent graduate or school leaver looking for your first role in a professional sales environment. This is a role with significant earning potential, with top sales performers in the business earning circa £5,000 per month in commission alone once established. What matters most is attitude, work ethic, and a genuine interest in developing within a fast-paced, outbound sales role. The Opportunity: As a Sales Executive, you ll focus on generating new business, building relationships with UK companies, and offering tailored telecoms solutions. You ll be supported with structured training, clear expectations, and a commission structure designed to reward performance. This is a heavily outbound, phone-led role and suits someone who is resilient, motivated, and eager to learn. Day to Day: Proactively contacting businesses to understand their needs Generating, qualifying, and converting new sales opportunities Managing and developing customer relationships Negotiating commercial terms and closing deals Achieving agreed revenue and performance targets Accurately updating CRM systems Managing existing accounts while identifying upsell opportunities Working within structured sales processes and industry regulations Earnings & Incentives: £25,000 basic salary + uncapped commission Year 1 OTE: £45,000 (£20,000 commission achievable on top of basic) Top performers regularly earn £4,000 £5,000 in commission per month Early finishes when team targets are hit Overseas incentive trips for top performers (Ibiza last year) Monthly recognition awards, prizes, and regular team socials Fully funded company events What We re Looking For: We ll consider candidates from a wide range of backgrounds, including: B2B or B2C sales Recruitment, telesales, or outbound roles Hospitality, retail, or customer service professionals looking to move into sales Graduates or individuals leaving education seeking their first corporate sales role You ll need to be: Hard-working, motivated, and target-driven Confident and comfortable speaking with customers over the phone Keen to learn and develop in a performance-focused environment Well organised with good attention to detail Resilient, proactive, and positive in a fast-paced setting Comfortable using IT systems and interested in technology/telecoms Benefits Package: 25 days annual leave + bank holidays Generous pension contribution Employee discounts (including tech) Structured training and clear career progression Gym discounts and lifestyle perks This is a fantastic opportunity for someone who thrives in a sales-driven environment and wants clear progression, strong earning potential, and a supportive team culture. If you re interested in hearing more, please get in touch for a confidential conversation.
Overview Senior Casualty Risk Consultant (Construction) - London, UK At AXA XL we solve today's complex risks to drive tomorrow's innovation. We see our careers with AXA XL as a chance to unleash our potential globally. Cultivate expertise. Collaborate constantly. Analyze deeper. Dream bigger. Using your background in insurance and civil or structural engineering, as a Senior Casualty Risk Consultant you will be responsible for providing technical analysis on liability related exposures and risk improvement consultation to AXA XL's large commercial customers, to positively impact their loss ratio and to deliver value that influences the insurance buying decisions. Your primary focus will be the successful execution of technical consulting services to Underwriters with a focus on accounts in the construction sector - including building products, construction companies and civil engineering projects. Furthermore, you will support Underwriters and Client Development Leaders in building and maintaining effective and efficient Client and/or Broker relationships to identify opportunities for profitable growth. You will be based in our newly refurbished London office, however our Smart Working initiative offers a hybrid way of working, combining both remote and office working. What you'll be doing What will your essential responsibilities include? Underwriting & Client Support Provide Underwriters with desktop assessments on Public and Product Liability risks/exposures, with a focus on construction related accounts, to ensure consistent and satisfactory risk selection and client retention. Accompany Underwriters or Client Development Leaders to Client and Broker meetings to develop effective and efficient relationships, to understand their needs and identify new and/or emerging risks. Build and maintain relationships with designated accounts/companies of the Underwriting Units. Conduct on-site visits of existing and prospective customers and complete reports that evaluate hazards and controls for adequate risk selection, pricing, and application of underwriting techniques leading to profitable growth. Support Underwriters as well as Client Development Leaders during the acquisition phase to demonstrate AXA XL's technical risk assessment abilities. Support the Claims department on technical issues. Conduct research into relevant industry topics and present findings through written reports or presentations. Demonstrate industry and insurance knowledge within dedicated practice groups. You will report to the International Casualty Team Manager. What you'll bring We're looking for someone who has these abilities and skills: Required Skills and Abilities: Degree, preferably postgraduate, qualification in Civil or Structural Engineering Business experience in the construction sector (design, project management or site based) Prior insurance experience (risk management, underwriting or broking) Industry knowledge and experience of relevant risk assessment processes and tools Excellent written and verbal communication skills Responsiveness and service commitment - both internally and externally Desired Skills and Abilities: Additional language skills (particularly French or Spanish) would be highly desirable Experience of presenting technical industry insights to internal and external customer bases What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at Want to know more? For more information, please see /sustainability.
Feb 27, 2026
Full time
Overview Senior Casualty Risk Consultant (Construction) - London, UK At AXA XL we solve today's complex risks to drive tomorrow's innovation. We see our careers with AXA XL as a chance to unleash our potential globally. Cultivate expertise. Collaborate constantly. Analyze deeper. Dream bigger. Using your background in insurance and civil or structural engineering, as a Senior Casualty Risk Consultant you will be responsible for providing technical analysis on liability related exposures and risk improvement consultation to AXA XL's large commercial customers, to positively impact their loss ratio and to deliver value that influences the insurance buying decisions. Your primary focus will be the successful execution of technical consulting services to Underwriters with a focus on accounts in the construction sector - including building products, construction companies and civil engineering projects. Furthermore, you will support Underwriters and Client Development Leaders in building and maintaining effective and efficient Client and/or Broker relationships to identify opportunities for profitable growth. You will be based in our newly refurbished London office, however our Smart Working initiative offers a hybrid way of working, combining both remote and office working. What you'll be doing What will your essential responsibilities include? Underwriting & Client Support Provide Underwriters with desktop assessments on Public and Product Liability risks/exposures, with a focus on construction related accounts, to ensure consistent and satisfactory risk selection and client retention. Accompany Underwriters or Client Development Leaders to Client and Broker meetings to develop effective and efficient relationships, to understand their needs and identify new and/or emerging risks. Build and maintain relationships with designated accounts/companies of the Underwriting Units. Conduct on-site visits of existing and prospective customers and complete reports that evaluate hazards and controls for adequate risk selection, pricing, and application of underwriting techniques leading to profitable growth. Support Underwriters as well as Client Development Leaders during the acquisition phase to demonstrate AXA XL's technical risk assessment abilities. Support the Claims department on technical issues. Conduct research into relevant industry topics and present findings through written reports or presentations. Demonstrate industry and insurance knowledge within dedicated practice groups. You will report to the International Casualty Team Manager. What you'll bring We're looking for someone who has these abilities and skills: Required Skills and Abilities: Degree, preferably postgraduate, qualification in Civil or Structural Engineering Business experience in the construction sector (design, project management or site based) Prior insurance experience (risk management, underwriting or broking) Industry knowledge and experience of relevant risk assessment processes and tools Excellent written and verbal communication skills Responsiveness and service commitment - both internally and externally Desired Skills and Abilities: Additional language skills (particularly French or Spanish) would be highly desirable Experience of presenting technical industry insights to internal and external customer bases What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at Want to know more? For more information, please see /sustainability.
Career Opportunities: Graduate Business Consultant (11049) Requisition ID11049-Posted - Years of Experience (2) -Consulting- Where (1) Affinity Reply is a leading UK-based architecture consultancy focused exclusively on optimising IT/business alignment, and minimising the cost of business and technology change. We distinguish ourselves by fostering trusted client relationships, ensuring successful outcomes through our proactive and insightful approach. To meet growing demand, we are looking for motivated and curious graduates who want to build a career in consulting, technology, and digital transformation. Role Overview As a Graduate Business Consultant, you'll join at the very start of your consulting career and begin building the core foundations needed to become a trusted advisor. Working alongside experienced architects and analysts, you'll help clients optimise their digital strategies, solve complex technology challenges, and stay ahead in a fast-moving, ever-evolving landscape. You will contribute to the delivery of tailored solutions that enable meaningful business transformation, while benefitting from Affinity Reply's extensive development opportunities - including structured onboarding, professional certifications, and mentorship. With clear pathways to specialise in business, solution, or data architecture, this role offers strong progression and the support you need to grow into one of tomorrow's financial-services advisory experts and future leaders. Responsibilities Identify and analyse business needs to define clear problem statements and translate objectives into structured, technology-enabled requirements. Collaborate with architects and consultants to ensure proposed solutions align with desired business outcomes. Support the analysis and evaluation of technologies, platforms, and tools by conducting research and comparative analysis. Help inform recommendations developed by senior team members through thorough research and evaluation. Manage and maintain project documentation and artefacts, ensuring accuracy, version control, and accessibility for project teams. Ensure all project documentation is up-to-date and effectively shared across relevant stakeholders. Support the Business Unit by contributing to the delivery of key initiatives and internal priorities, including sales and marketing activities. Actively engage with and contribute to the wider communities of practice through meaningful collaboration and participation. About the Candidate Bachelor's degree (2.1 or above) in, or combined with, Computer Science, IT, or a related technology/data field. Strong communication skills, with the ability to explain complex concepts to non-technical stakeholders. Natural curiosity about technology and the financial services landscape, with a passion for data-driven problem-solving. Confidence to ask thoughtful questions, contribute to team discussions, and seek clarity when needed. Strong organisation, professionalism, and collaboration skills. Flexibility to work effectively across a variety of projects in the Financial Services sector. Proactive attitude toward continuous learning and developing subject matter expertise. Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skincolour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
Feb 27, 2026
Full time
Career Opportunities: Graduate Business Consultant (11049) Requisition ID11049-Posted - Years of Experience (2) -Consulting- Where (1) Affinity Reply is a leading UK-based architecture consultancy focused exclusively on optimising IT/business alignment, and minimising the cost of business and technology change. We distinguish ourselves by fostering trusted client relationships, ensuring successful outcomes through our proactive and insightful approach. To meet growing demand, we are looking for motivated and curious graduates who want to build a career in consulting, technology, and digital transformation. Role Overview As a Graduate Business Consultant, you'll join at the very start of your consulting career and begin building the core foundations needed to become a trusted advisor. Working alongside experienced architects and analysts, you'll help clients optimise their digital strategies, solve complex technology challenges, and stay ahead in a fast-moving, ever-evolving landscape. You will contribute to the delivery of tailored solutions that enable meaningful business transformation, while benefitting from Affinity Reply's extensive development opportunities - including structured onboarding, professional certifications, and mentorship. With clear pathways to specialise in business, solution, or data architecture, this role offers strong progression and the support you need to grow into one of tomorrow's financial-services advisory experts and future leaders. Responsibilities Identify and analyse business needs to define clear problem statements and translate objectives into structured, technology-enabled requirements. Collaborate with architects and consultants to ensure proposed solutions align with desired business outcomes. Support the analysis and evaluation of technologies, platforms, and tools by conducting research and comparative analysis. Help inform recommendations developed by senior team members through thorough research and evaluation. Manage and maintain project documentation and artefacts, ensuring accuracy, version control, and accessibility for project teams. Ensure all project documentation is up-to-date and effectively shared across relevant stakeholders. Support the Business Unit by contributing to the delivery of key initiatives and internal priorities, including sales and marketing activities. Actively engage with and contribute to the wider communities of practice through meaningful collaboration and participation. About the Candidate Bachelor's degree (2.1 or above) in, or combined with, Computer Science, IT, or a related technology/data field. Strong communication skills, with the ability to explain complex concepts to non-technical stakeholders. Natural curiosity about technology and the financial services landscape, with a passion for data-driven problem-solving. Confidence to ask thoughtful questions, contribute to team discussions, and seek clarity when needed. Strong organisation, professionalism, and collaboration skills. Flexibility to work effectively across a variety of projects in the Financial Services sector. Proactive attitude toward continuous learning and developing subject matter expertise. Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skincolour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
Manager, Risk Strategy and Transformation, Risk Consulting (UKI) Location: London Other locations: Primary Location Only At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Opportunity Risk Consulting is a dynamic group of people focused on helping our clients solving tomorrow's problems today through integrated solution service offerings in the area of risk, such as internal audit, risk management and financial controls. Risk continues to move up the agenda and our team work with many of today's front-running companies. Our clients want integrated, strategic, tech-enabled, end-to-end solutions and we deliver tailored risk offerings putting client value and relationships at the core of what we do. You can expect to work with senior client personnel and drive high quality work products. Our Risk team consists of talented colleagues who invite you to bring your natural curiosity and innovative thoughts to work each day. Working within our team, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. We offer excellent career development, diverse opportunities and fantastic work life balance including hybrid working. Join us and build an exceptional experience for yourself, and a better working world for all. Your Key Responsibilities We are looking for a highly skilled and motivated manager to join our dynamic Risk Consulting team. The ideal candidate will bring: Keen interest in risk management and its practical implementation to business Strong understanding and skills within Governance, Risk and Controls related services Strong written and verbal communication skills Ability to work across multiple projects and competing timelines Collaboration and teaming skills to work across multi skilled teams Keen interest in technology and application of technology to drive better client outcomes Key responsibilities include: Managing multiple engagement teams and stakeholders, both internally and externally, taking full ownership of projects and relationships. Your focus will be on delivering impactful results, on time, within budget and in line with EY's quality and risk management practices. Key responsibilities include: Client Delivery and Project Management: Lead and manage multiple client engagements. Oversee planning, fieldwork and reporting of findings and recommendations to senior stakeholders. Ensuring high-quality deliverables, on time within budget. Technical Expertise: Act as a key advisor in discussing Governance Risk and Compliance related propositions, regulations and best practices with clients, including technology trends and application. UK Corporate Reform, US Sarbanes-Oxley (SOX) compliance, Global Internal Audit Standards and other industry-specific regulatory compliance requirements. Quality and Risk Management: Ensure compliance with EY's quality and risk management processes across client acceptance, contracting and engagement delivery. Proactively identify and manage risks across engagements, escalating issues where appropriate. Stakeholder Management: Build trusted relationships with senior client stakeholders and proactively manage client expectations to ensure alignment on project goals, timelines and deliverables. Collaborate cross-functionally with other EY service lines and subject matter experts to deliver high quality insights. Collaborate with internal leader/s, provide regular updates on engagement progress and support internal decision-making through clear communication and proactive escalation and the ability to flex communication styles. Team Leadership and Development: Mentor and coach junior team members through effective supervision to develop their technical and professional skills. Support career development through performance reviews and providing timely, regular and actionable feedback. You will contribute to a positive team environment by demonstrating consistent commitment and optimism toward work challenges. Business Development: Build the EY brand through high quality delivery. Support in the identification of new opportunities and development of proposals. Build EY's market presence through contribution to thought leadership and client events. Promoting EY's values: Champion EY's commitments to integrity, respect and teaming in all client and internal interactions. Foster an inclusive and diverse working environment where everyone feels valued and empowered to contribute. Practice development: contribute to practice development and internal initiatives such as learning and development programmes and solution development. Skills and Experience You will be a trusted manager with proven technical expertise in risk, processes and controls that will complement our Risk Consulting teams in delivering high-quality solutions to our clients.Your skills and experience will include: Process and controls experience: Proven and relevant professional experience across core process and controls solutions (e.g. internal audit, SOX and internal controls) in consulting, government or industry. Extensive experience in process mapping, walkthroughs, risk analysis (strategic, financial, operational and compliance) and control identification and design assessment. The ability to act as a trusted advisor to clients on risk and control issues, such as controls remediation or Enterprise Risk Management. Technical skills and knowledge: In depth understanding of core business processes, associated risks, and leading practice controls. Strong leadership and communication skills, technical knowledge, and the ability to write at a publication quality level in order to communicate findings and recommendations to clients. Strong business acumen, including the ability to compile information quickly and accurately, and to test data and assumptions for informed decision-making. Engagement management: Track record demonstrating success in leading high-performing teams, mentor junior staff and foster a culture of collaboration and continuous learning. Experienced in managing complex project and multiple stakeholder groups including senior clients and internal leadership. Demonstrated ability to balance project management and delivery skills across a range of clients, including financial management, quality, and risk management requirements. Communication and interpersonal skills: Strong communication (written and verbal) and interpersonal skills with the ability to influence and build trust at all levels. Being an active listener, having self-awareness when dealing with others, and adapting your own approach to differences in individual style and backgrounds, recognising the risk of unconscious biases. Client delivery: Demonstrated success in delivering high-quality, client-focused solutions on time and within budget with acommitment to going above and beyond for clients. Commercial acumen: Commercially aware, with a track record of developing relevant propositions and sales collateral and supporting business development efforts. Technology and innovation: Proficient in understanding and experience in use of technology such as data analytics, automation, and AI in project delivery. Proficient across the Microsoft Office suite (e.g. PowerPoint, Excel and Word). Professional attributes: Self-stater with a proactive mindset, natural curiosity and commitment to delivering excellence for our clients. Ability to work in areas of uncertainty and navigate ambiguous situations, adaptable and inclusive, with strong self-awareness and the ability to work effectively across diverse teams. Up to date with industry trends, emerging risks, and the UK regulatory landscape. Adaptability and the ability to work effectively across diverse teams. Other desirable skills and experience: Professional experience, skills and knowledge in the following areas is desirable but not essential; finance transformation, controls automation, programme assurance, IT control including analysing core systems (e.g., SAP and Oracle) to identify control weaknesses To qualify for this role, you should have: Professional experience in risk, process and controls services in a consulting, industry or public sector setting. Hold a relevant professional qualification (ACA, ACCA, CFA or hold post graduate/equivalent degree in relevant subjects). What we look for: We are interested to hear from entrepreneurial people who feed on the energy of a thriving global team. We seek a high level of drive, commitment to achieving solutions, and ability to work under pressure. We need people worthy of trust, who demonstrate enthusiasm, passion to grow fast and are highly motivated to support this purpose. There is an expectation to be able to travel outside of the assigned office, which may involve UK regional or international travel. We invite applications from all cultures, backgrounds and experiences and are proud of our culture where people from all walks of life can grow and thrive. If you want to know more about our people and our culture, search on LinkedIn. What we offer: EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people . click apply for full job details
Feb 27, 2026
Full time
Manager, Risk Strategy and Transformation, Risk Consulting (UKI) Location: London Other locations: Primary Location Only At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Opportunity Risk Consulting is a dynamic group of people focused on helping our clients solving tomorrow's problems today through integrated solution service offerings in the area of risk, such as internal audit, risk management and financial controls. Risk continues to move up the agenda and our team work with many of today's front-running companies. Our clients want integrated, strategic, tech-enabled, end-to-end solutions and we deliver tailored risk offerings putting client value and relationships at the core of what we do. You can expect to work with senior client personnel and drive high quality work products. Our Risk team consists of talented colleagues who invite you to bring your natural curiosity and innovative thoughts to work each day. Working within our team, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. We offer excellent career development, diverse opportunities and fantastic work life balance including hybrid working. Join us and build an exceptional experience for yourself, and a better working world for all. Your Key Responsibilities We are looking for a highly skilled and motivated manager to join our dynamic Risk Consulting team. The ideal candidate will bring: Keen interest in risk management and its practical implementation to business Strong understanding and skills within Governance, Risk and Controls related services Strong written and verbal communication skills Ability to work across multiple projects and competing timelines Collaboration and teaming skills to work across multi skilled teams Keen interest in technology and application of technology to drive better client outcomes Key responsibilities include: Managing multiple engagement teams and stakeholders, both internally and externally, taking full ownership of projects and relationships. Your focus will be on delivering impactful results, on time, within budget and in line with EY's quality and risk management practices. Key responsibilities include: Client Delivery and Project Management: Lead and manage multiple client engagements. Oversee planning, fieldwork and reporting of findings and recommendations to senior stakeholders. Ensuring high-quality deliverables, on time within budget. Technical Expertise: Act as a key advisor in discussing Governance Risk and Compliance related propositions, regulations and best practices with clients, including technology trends and application. UK Corporate Reform, US Sarbanes-Oxley (SOX) compliance, Global Internal Audit Standards and other industry-specific regulatory compliance requirements. Quality and Risk Management: Ensure compliance with EY's quality and risk management processes across client acceptance, contracting and engagement delivery. Proactively identify and manage risks across engagements, escalating issues where appropriate. Stakeholder Management: Build trusted relationships with senior client stakeholders and proactively manage client expectations to ensure alignment on project goals, timelines and deliverables. Collaborate cross-functionally with other EY service lines and subject matter experts to deliver high quality insights. Collaborate with internal leader/s, provide regular updates on engagement progress and support internal decision-making through clear communication and proactive escalation and the ability to flex communication styles. Team Leadership and Development: Mentor and coach junior team members through effective supervision to develop their technical and professional skills. Support career development through performance reviews and providing timely, regular and actionable feedback. You will contribute to a positive team environment by demonstrating consistent commitment and optimism toward work challenges. Business Development: Build the EY brand through high quality delivery. Support in the identification of new opportunities and development of proposals. Build EY's market presence through contribution to thought leadership and client events. Promoting EY's values: Champion EY's commitments to integrity, respect and teaming in all client and internal interactions. Foster an inclusive and diverse working environment where everyone feels valued and empowered to contribute. Practice development: contribute to practice development and internal initiatives such as learning and development programmes and solution development. Skills and Experience You will be a trusted manager with proven technical expertise in risk, processes and controls that will complement our Risk Consulting teams in delivering high-quality solutions to our clients.Your skills and experience will include: Process and controls experience: Proven and relevant professional experience across core process and controls solutions (e.g. internal audit, SOX and internal controls) in consulting, government or industry. Extensive experience in process mapping, walkthroughs, risk analysis (strategic, financial, operational and compliance) and control identification and design assessment. The ability to act as a trusted advisor to clients on risk and control issues, such as controls remediation or Enterprise Risk Management. Technical skills and knowledge: In depth understanding of core business processes, associated risks, and leading practice controls. Strong leadership and communication skills, technical knowledge, and the ability to write at a publication quality level in order to communicate findings and recommendations to clients. Strong business acumen, including the ability to compile information quickly and accurately, and to test data and assumptions for informed decision-making. Engagement management: Track record demonstrating success in leading high-performing teams, mentor junior staff and foster a culture of collaboration and continuous learning. Experienced in managing complex project and multiple stakeholder groups including senior clients and internal leadership. Demonstrated ability to balance project management and delivery skills across a range of clients, including financial management, quality, and risk management requirements. Communication and interpersonal skills: Strong communication (written and verbal) and interpersonal skills with the ability to influence and build trust at all levels. Being an active listener, having self-awareness when dealing with others, and adapting your own approach to differences in individual style and backgrounds, recognising the risk of unconscious biases. Client delivery: Demonstrated success in delivering high-quality, client-focused solutions on time and within budget with acommitment to going above and beyond for clients. Commercial acumen: Commercially aware, with a track record of developing relevant propositions and sales collateral and supporting business development efforts. Technology and innovation: Proficient in understanding and experience in use of technology such as data analytics, automation, and AI in project delivery. Proficient across the Microsoft Office suite (e.g. PowerPoint, Excel and Word). Professional attributes: Self-stater with a proactive mindset, natural curiosity and commitment to delivering excellence for our clients. Ability to work in areas of uncertainty and navigate ambiguous situations, adaptable and inclusive, with strong self-awareness and the ability to work effectively across diverse teams. Up to date with industry trends, emerging risks, and the UK regulatory landscape. Adaptability and the ability to work effectively across diverse teams. Other desirable skills and experience: Professional experience, skills and knowledge in the following areas is desirable but not essential; finance transformation, controls automation, programme assurance, IT control including analysing core systems (e.g., SAP and Oracle) to identify control weaknesses To qualify for this role, you should have: Professional experience in risk, process and controls services in a consulting, industry or public sector setting. Hold a relevant professional qualification (ACA, ACCA, CFA or hold post graduate/equivalent degree in relevant subjects). What we look for: We are interested to hear from entrepreneurial people who feed on the energy of a thriving global team. We seek a high level of drive, commitment to achieving solutions, and ability to work under pressure. We need people worthy of trust, who demonstrate enthusiasm, passion to grow fast and are highly motivated to support this purpose. There is an expectation to be able to travel outside of the assigned office, which may involve UK regional or international travel. We invite applications from all cultures, backgrounds and experiences and are proud of our culture where people from all walks of life can grow and thrive. If you want to know more about our people and our culture, search on LinkedIn. What we offer: EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people . click apply for full job details
Job DescriptionAt Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We're leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a Senior Solutions Consultant you'll be at the forefront of transforming how leading brands leverage Zendesk's AI-powered platform. As a trusted advisor and technical thought leader, you'll take the lead in navigating complex customer challenges and deliver innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you'll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You'll Be Doing: Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk's differentiated value. Architect AI-driven CX & ES solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. Drive technical strategy through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. Collaborate & influence: Work cross-functionally to align customer needs with Zendesk's product roadmap, influence future innovations, and ensure a unified go-to-market strategy. Measure & optimise impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. Champion AI adoption: Collaborate with Customer Success to drive AI adoption through value realisation initiatives and continued promotion of new AI capabilities. Stay ahead of the curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader. What You Bring: 5+ years of presales or solutions consulting experience in SaaS, CX, or enterprise software environments. Strong knowledge of web/scripting technologies and SaaS architectures. Proven experience designing and executing customer pilots and proofs of concept that demonstrate business value. Deep understanding of AI technologies (LLMs, ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. Bachelor's degree or equivalent work experience (graduate degree a plus). Willingness and ability to travel as required Who You Are: Strategic & consultative: You think beyond features. Framing solutions around measurable customer outcomes. Technically fluent: You have a deep curiosity for how AI and automation are reshaping customer experience. Collaborative influencer: You work seamlessly across functions, aligning teams and earning stakeholder trust. Customer-obsessed: You listen deeply, empathise authentically, and design with the customer at the centre. Analytical storyteller: You turn data and metrics into compelling business insights. Innovative problem solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Feb 27, 2026
Full time
Job DescriptionAt Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We're leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a Senior Solutions Consultant you'll be at the forefront of transforming how leading brands leverage Zendesk's AI-powered platform. As a trusted advisor and technical thought leader, you'll take the lead in navigating complex customer challenges and deliver innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you'll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You'll Be Doing: Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk's differentiated value. Architect AI-driven CX & ES solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. Drive technical strategy through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. Collaborate & influence: Work cross-functionally to align customer needs with Zendesk's product roadmap, influence future innovations, and ensure a unified go-to-market strategy. Measure & optimise impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. Champion AI adoption: Collaborate with Customer Success to drive AI adoption through value realisation initiatives and continued promotion of new AI capabilities. Stay ahead of the curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader. What You Bring: 5+ years of presales or solutions consulting experience in SaaS, CX, or enterprise software environments. Strong knowledge of web/scripting technologies and SaaS architectures. Proven experience designing and executing customer pilots and proofs of concept that demonstrate business value. Deep understanding of AI technologies (LLMs, ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. Bachelor's degree or equivalent work experience (graduate degree a plus). Willingness and ability to travel as required Who You Are: Strategic & consultative: You think beyond features. Framing solutions around measurable customer outcomes. Technically fluent: You have a deep curiosity for how AI and automation are reshaping customer experience. Collaborative influencer: You work seamlessly across functions, aligning teams and earning stakeholder trust. Customer-obsessed: You listen deeply, empathise authentically, and design with the customer at the centre. Analytical storyteller: You turn data and metrics into compelling business insights. Innovative problem solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Job DescriptionAt Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We're leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a Senior Solutions Consultant you'll be at the forefront of transforming how leading brands leverage Zendesk's AI-powered platform. As a trusted advisor and technical thought leader, you'll take the lead in navigating complex customer challenges and deliver innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you'll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You'll Be Doing: Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk's differentiated value. Architect AI-driven CX & ES solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. Drive technical strategy through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. Collaborate & influence: Work cross-functionally to align customer needs with Zendesk's product roadmap, influence future innovations, and ensure a unified go-to-market strategy. Measure & optimise impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. Champion AI adoption: Collaborate with Customer Success to drive AI adoption through value realisation initiatives and continued promotion of new AI capabilities. Stay ahead of the curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader. What You Bring: 5+ years of presales or solutions consulting experience in SaaS, CX, or enterprise software environments. Strong knowledge of web/scripting technologies and SaaS architectures. Proven experience designing and executing customer pilots and proofs of concept that demonstrate business value. Deep understanding of AI technologies (LLMs, ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. Bachelor's degree or equivalent work experience (graduate degree a plus). Willingness and ability to travel as required Who You Are: Strategic & consultative: You think beyond features. Framing solutions around measurable customer outcomes. Technically fluent: You have a deep curiosity for how AI and automation are reshaping customer experience. Collaborative influencer: You work seamlessly across functions, aligning teams and earning stakeholder trust. Customer-obsessed: You listen deeply, empathise authentically, and design with the customer at the centre. Analytical storyteller: You turn data and metrics into compelling business insights. Innovative problem solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Feb 27, 2026
Full time
Job DescriptionAt Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We're leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a Senior Solutions Consultant you'll be at the forefront of transforming how leading brands leverage Zendesk's AI-powered platform. As a trusted advisor and technical thought leader, you'll take the lead in navigating complex customer challenges and deliver innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you'll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You'll Be Doing: Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk's differentiated value. Architect AI-driven CX & ES solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. Drive technical strategy through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. Collaborate & influence: Work cross-functionally to align customer needs with Zendesk's product roadmap, influence future innovations, and ensure a unified go-to-market strategy. Measure & optimise impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. Champion AI adoption: Collaborate with Customer Success to drive AI adoption through value realisation initiatives and continued promotion of new AI capabilities. Stay ahead of the curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader. What You Bring: 5+ years of presales or solutions consulting experience in SaaS, CX, or enterprise software environments. Strong knowledge of web/scripting technologies and SaaS architectures. Proven experience designing and executing customer pilots and proofs of concept that demonstrate business value. Deep understanding of AI technologies (LLMs, ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. Bachelor's degree or equivalent work experience (graduate degree a plus). Willingness and ability to travel as required Who You Are: Strategic & consultative: You think beyond features. Framing solutions around measurable customer outcomes. Technically fluent: You have a deep curiosity for how AI and automation are reshaping customer experience. Collaborative influencer: You work seamlessly across functions, aligning teams and earning stakeholder trust. Customer-obsessed: You listen deeply, empathise authentically, and design with the customer at the centre. Analytical storyteller: You turn data and metrics into compelling business insights. Innovative problem solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
About Us Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients' needs. It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice, Department for Education, FCDOS, UEFA, International Olympic Committee and Mercedes Benz; with plans to increase our client base further in the near future. We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants' expertise in their fields in order to provide a best-in-class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose. About You You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. You understand and align with Solirius Reply Values. The Role This role provides a dynamic introduction to our Technology function, including Software Engineering, Data Engineering and DevOps, and is an exciting opportunity to work with high-performing teams on a variety of projects, from large-scale transformation programs to custom solution development. You will join a project as part of a larger team, receiving hands-on support from senior consultants across different practices. You will typically be involved in all stages of the development lifecycle, including code development, testing, DevOps and data within the first two years. This diverse experience will lay a strong foundation for building a successful career as a technologist. Candidates should be open to working in different locations, depending on client needs. While most of our work is based in London, flexibility to travel is expected. Main duties: Working as part of Agile teams, collaborating on requirements, software development, testing and architecture Aiding the design for new systems and solutions for implementation into live service delivery. Working closely with clients to understand their requirements and working within the team whilst on client site. Being part of a larger team, working and learning from senior consultants Regular communication with both internal and external stakeholders. Documenting the work you have done to support others in the team and as case studies Helping to develop technical reports and providing support for bids on new projects. Helping with internal applications, projects and practice development where possible. The role will suit someone with academic or commercial programming experience with a genuine interest in technology and strong desire to deliver the best possible solutions for our clients. You will be confident in critical thinking, enjoy tackling difficult problems in a structured way and are highly motivated self-starters. You will have excellent communication and interpersonal skills, with confidence to communicate with both internal and external stakeholders. Qualifications Scientific or technical degree, equivalent experience, or ability to demonstrate an aptitude for technology if your degree is not technical Some experience in software development, using Python, Java or .NET (or related technologies) Excellent communication skills, both written and spoken word with an ability to successfully engage with team members and clients Problem solving and analytical skills Willingness to continually learn An interest in future technologies Some understanding of DevOps technologies would be beneficial Some understanding of the software development lifecycle, including Agile methodologies, is desirable but not essential. Benefits Competitive salary 25 Days Annual Leave + Bank Holidays Flexibility to work from home 10 days allocated development training per year Generous discretionary bonus Statutory & Contributory pension Private healthcare cover Discounted gym membership Enhanced parental leave Paid fertility leave Cycle to Work and Electric Vehicle schemes Access to Employee Assistance Programme (EAP) Annual Away days Monthly company socials
Feb 27, 2026
Full time
About Us Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients' needs. It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice, Department for Education, FCDOS, UEFA, International Olympic Committee and Mercedes Benz; with plans to increase our client base further in the near future. We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants' expertise in their fields in order to provide a best-in-class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose. About You You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. You understand and align with Solirius Reply Values. The Role This role provides a dynamic introduction to our Technology function, including Software Engineering, Data Engineering and DevOps, and is an exciting opportunity to work with high-performing teams on a variety of projects, from large-scale transformation programs to custom solution development. You will join a project as part of a larger team, receiving hands-on support from senior consultants across different practices. You will typically be involved in all stages of the development lifecycle, including code development, testing, DevOps and data within the first two years. This diverse experience will lay a strong foundation for building a successful career as a technologist. Candidates should be open to working in different locations, depending on client needs. While most of our work is based in London, flexibility to travel is expected. Main duties: Working as part of Agile teams, collaborating on requirements, software development, testing and architecture Aiding the design for new systems and solutions for implementation into live service delivery. Working closely with clients to understand their requirements and working within the team whilst on client site. Being part of a larger team, working and learning from senior consultants Regular communication with both internal and external stakeholders. Documenting the work you have done to support others in the team and as case studies Helping to develop technical reports and providing support for bids on new projects. Helping with internal applications, projects and practice development where possible. The role will suit someone with academic or commercial programming experience with a genuine interest in technology and strong desire to deliver the best possible solutions for our clients. You will be confident in critical thinking, enjoy tackling difficult problems in a structured way and are highly motivated self-starters. You will have excellent communication and interpersonal skills, with confidence to communicate with both internal and external stakeholders. Qualifications Scientific or technical degree, equivalent experience, or ability to demonstrate an aptitude for technology if your degree is not technical Some experience in software development, using Python, Java or .NET (or related technologies) Excellent communication skills, both written and spoken word with an ability to successfully engage with team members and clients Problem solving and analytical skills Willingness to continually learn An interest in future technologies Some understanding of DevOps technologies would be beneficial Some understanding of the software development lifecycle, including Agile methodologies, is desirable but not essential. Benefits Competitive salary 25 Days Annual Leave + Bank Holidays Flexibility to work from home 10 days allocated development training per year Generous discretionary bonus Statutory & Contributory pension Private healthcare cover Discounted gym membership Enhanced parental leave Paid fertility leave Cycle to Work and Electric Vehicle schemes Access to Employee Assistance Programme (EAP) Annual Away days Monthly company socials