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technology adoption lead
Airbus
3DExperience Technology Specialist
Airbus Bristol, Gloucestershire
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check). LOCATION: Site (60% of your working week must be office based) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more Work / Life Balance: 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working Personal Development: Personalised development plan, and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop Family and Caregiving: Life assurance, enhanced pay for parental leave (23 weeks at 100% pay), adoption / shared parental / caregiving leave Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity)Our world is changing. And so are we. From our commitment to zero-carbon flight () to ,As part of our core Information Management (IM) function, you will join a team where sustainable IT is actively transforming the company's DNA. We are the architects of digitalization, driving high-impact programs like DDMS and delivering innovative services such as Skywise that empower our customers globally. In this role, you aren't just managing software; you are part of an organization that connects thousands of worldwide end-users every day within a secure, high-stakes environment. Because IM is integrated into every stage of the business-from the initial design of an aircraft to its final delivery and beyond-your work will have a visible and lasting footprint on the future of aerospace. HOW YOU WILL CONTRIBUTE TO THE TEAM Lead in-depth discovery meetings to identify complex business requirements across Engineering, Support, and Quality, while monitoring external trends to ensure IT solutions remain compliant with the overarching IT strategy. Secure consistent planning and validate the commitments of Functional Architects and Urbanists with Business stakeholders, supporting the IT Product Manager in service planning based on functional and technical needs. Manage the full realization of IT solutions within the SAFe agile framework, encompassing the development of technical specifications, follow-up of implementation deliveries, functional testing, and deployment. Collaborate with project managers to facilitate the rollout of solutions across multinational sites (including monthly travel) and manage the "Run Mode" phase to support user ramp-up and the replacement of legacy products. Ensure synchronization between Product Management, development resources, and software publishers, while leading Task Forces and escalation procedures to mobilize actors when required. ABOUT YOU: Proven experience in functional architecture, project management, solution engineering or another relevant field. Ideally, knowledge in the field of Design, Manufacturing, Support and Services, or in the following domains: Manufacturing Engineering, Shop Floor Execution, Industrial Modelling and Simulation, Configuration Management, Quality, Configured Digital Mock-Up (DMU), Product Lifecycle Management, Engineering IS, Architecture, Maintenance and Repair. Customer and stakeholder management skills. Knowledge of IT tools customizing and architecture, IT and business strategy alignment, IT product design and product development, IT business change management. Bachelor's or master's degree in engineering or equivalent. Ability to lead a project from start to finish and deliver results.How can we support you Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we'll always do our best to accommodate your request.Please let us know if you need us to make any reasonable adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Apr 18, 2026
Full time
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check). LOCATION: Site (60% of your working week must be office based) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more Work / Life Balance: 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working Personal Development: Personalised development plan, and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop Family and Caregiving: Life assurance, enhanced pay for parental leave (23 weeks at 100% pay), adoption / shared parental / caregiving leave Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity)Our world is changing. And so are we. From our commitment to zero-carbon flight () to ,As part of our core Information Management (IM) function, you will join a team where sustainable IT is actively transforming the company's DNA. We are the architects of digitalization, driving high-impact programs like DDMS and delivering innovative services such as Skywise that empower our customers globally. In this role, you aren't just managing software; you are part of an organization that connects thousands of worldwide end-users every day within a secure, high-stakes environment. Because IM is integrated into every stage of the business-from the initial design of an aircraft to its final delivery and beyond-your work will have a visible and lasting footprint on the future of aerospace. HOW YOU WILL CONTRIBUTE TO THE TEAM Lead in-depth discovery meetings to identify complex business requirements across Engineering, Support, and Quality, while monitoring external trends to ensure IT solutions remain compliant with the overarching IT strategy. Secure consistent planning and validate the commitments of Functional Architects and Urbanists with Business stakeholders, supporting the IT Product Manager in service planning based on functional and technical needs. Manage the full realization of IT solutions within the SAFe agile framework, encompassing the development of technical specifications, follow-up of implementation deliveries, functional testing, and deployment. Collaborate with project managers to facilitate the rollout of solutions across multinational sites (including monthly travel) and manage the "Run Mode" phase to support user ramp-up and the replacement of legacy products. Ensure synchronization between Product Management, development resources, and software publishers, while leading Task Forces and escalation procedures to mobilize actors when required. ABOUT YOU: Proven experience in functional architecture, project management, solution engineering or another relevant field. Ideally, knowledge in the field of Design, Manufacturing, Support and Services, or in the following domains: Manufacturing Engineering, Shop Floor Execution, Industrial Modelling and Simulation, Configuration Management, Quality, Configured Digital Mock-Up (DMU), Product Lifecycle Management, Engineering IS, Architecture, Maintenance and Repair. Customer and stakeholder management skills. Knowledge of IT tools customizing and architecture, IT and business strategy alignment, IT product design and product development, IT business change management. Bachelor's or master's degree in engineering or equivalent. Ability to lead a project from start to finish and deliver results.How can we support you Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we'll always do our best to accommodate your request.Please let us know if you need us to make any reasonable adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Distinguished PM - AI and ML Platforms
Expedia, Inc.
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Expedia Group powers travel for everyone, everywhere. As AI becomes core to how travelers plan, book, and manage their trips, our ability to rapidly explore, prototype, and ship new AI capabilities becomes essential. You will help build the next generation of AI powered experiences and the underlying patterns that ensure every experience meets a high standard of clarity, accuracy, and trust. Expedia Product & Technology builds innovative products, services, and tools to deliver high quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences for the traveller and our partners that drive loyalty and customer satisfaction. The core platform analytics and AI team builds AI and ML platform capabilities which help internal employee productivity use cases as well as support agentic experiences for our travellers and partners. In this role, you will: Define and drive the long term product vision, strategy, and roadmap for Expedia Group's AI and ML platforms, ensuring they enable reusable, scalable capabilities across multiple product domains and lines of business. Translate complex AI/ML platform opportunities into clear, prioritized problem statements and outcomes, aligning senior stakeholders across engineering, data science, product, and business teams. Partner with architecture, engineering, and data science leaders to guide system design, APIs, and data models for AI/ML platforms that are secure, compliant, observable, and easily consumable by product teams. Establish and own success metrics for AI/ML platform adoption and performance, using data and experimentation to refine capabilities and drive continuous improvement across services and domains. Champion safe, responsible, and high impact use of AI, including familiarity with AI driven systems, tools, or workflows and applying AI/ML concepts to real world products, ensuring they are integrated and operated in ways that improve customer and business outcomes. Serve as a cross domain thought leader, identifying and evangelizing platform patterns and capabilities that unlock fungible AI/ML solutions usable by multiple teams, products, and experiences across Expedia Group. Minimum Qualifications: Bachelor's degree in computer science, Engineering, Mathematics, or a related technical field, or equivalent practical experience involving large scale platforms or data intensive systems. Extensive product management experience leading platform, data, or AI/ML products, including end to end ownership of multi service or multi domain capabilities in complex technical environments. Proven ability to work closely with engineering and data science teams on system design, API contracts, data modeling, and technical trade offs for AI/ML or data platforms. Demonstrated track record of defining strategy, roadmaps, and measurable outcomes for technical platforms, and driving broad stakeholder alignment at the organizational level. Familiarity with AI driven systems, tools, or workflows, and with safely integrating and operating AI/ML enabled solutions that improve outcomes for both internal and external customers. Preferred Qualifications: Advanced degree in a technical field (e.g., Computer Science, Machine Learning, Statistics, Operations Research) with experience applying these disciplines to large scale product or platform initiatives. Deep experience building or product managing AI/ML platforms, feature stores, model lifecycle tools, or inference/serving infrastructure that support high volume, global consumer applications. Proven leadership driving architecture and product direction for complex technical platforms, including defining reusable APIs, shared data models, and governance frameworks that support multiple domains and organizations. Strong track record of operational excellence for AI/ML enabled systems, including reliability, performance, observability, and safety, and the ability to use data, experimentation, and causal analysis to inform platform decisions. Demonstrated experience taking products from concept to scaled adoption, including AI/ML capabilities, with an additional focus on safely integrating and operating AI/ML enabled solutions that improve outcomes and setting AI strategy and guardrails appropriate to a distinguished level product leadership role. The total cash range for this position in Chicago is $278,500.00 to $390,000.00. Employees in this role have the potential to increase their pay up to $445,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is $296,000.00 to $414,500.00. Employees in this role have the potential to increase their pay up to $473,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Austin is $296,000.00 to $414,500.00. Employees in this role have the potential to increase their pay up to $473,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Jose is $323,000.00 to $452,500.00. Employees in this role have the potential to increase their pay up to $517,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Francisco is $323,000.00 to $452,500.00. Employees in this role have the potential to increase their pay up to $517,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Apr 17, 2026
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Expedia Group powers travel for everyone, everywhere. As AI becomes core to how travelers plan, book, and manage their trips, our ability to rapidly explore, prototype, and ship new AI capabilities becomes essential. You will help build the next generation of AI powered experiences and the underlying patterns that ensure every experience meets a high standard of clarity, accuracy, and trust. Expedia Product & Technology builds innovative products, services, and tools to deliver high quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences for the traveller and our partners that drive loyalty and customer satisfaction. The core platform analytics and AI team builds AI and ML platform capabilities which help internal employee productivity use cases as well as support agentic experiences for our travellers and partners. In this role, you will: Define and drive the long term product vision, strategy, and roadmap for Expedia Group's AI and ML platforms, ensuring they enable reusable, scalable capabilities across multiple product domains and lines of business. Translate complex AI/ML platform opportunities into clear, prioritized problem statements and outcomes, aligning senior stakeholders across engineering, data science, product, and business teams. Partner with architecture, engineering, and data science leaders to guide system design, APIs, and data models for AI/ML platforms that are secure, compliant, observable, and easily consumable by product teams. Establish and own success metrics for AI/ML platform adoption and performance, using data and experimentation to refine capabilities and drive continuous improvement across services and domains. Champion safe, responsible, and high impact use of AI, including familiarity with AI driven systems, tools, or workflows and applying AI/ML concepts to real world products, ensuring they are integrated and operated in ways that improve customer and business outcomes. Serve as a cross domain thought leader, identifying and evangelizing platform patterns and capabilities that unlock fungible AI/ML solutions usable by multiple teams, products, and experiences across Expedia Group. Minimum Qualifications: Bachelor's degree in computer science, Engineering, Mathematics, or a related technical field, or equivalent practical experience involving large scale platforms or data intensive systems. Extensive product management experience leading platform, data, or AI/ML products, including end to end ownership of multi service or multi domain capabilities in complex technical environments. Proven ability to work closely with engineering and data science teams on system design, API contracts, data modeling, and technical trade offs for AI/ML or data platforms. Demonstrated track record of defining strategy, roadmaps, and measurable outcomes for technical platforms, and driving broad stakeholder alignment at the organizational level. Familiarity with AI driven systems, tools, or workflows, and with safely integrating and operating AI/ML enabled solutions that improve outcomes for both internal and external customers. Preferred Qualifications: Advanced degree in a technical field (e.g., Computer Science, Machine Learning, Statistics, Operations Research) with experience applying these disciplines to large scale product or platform initiatives. Deep experience building or product managing AI/ML platforms, feature stores, model lifecycle tools, or inference/serving infrastructure that support high volume, global consumer applications. Proven leadership driving architecture and product direction for complex technical platforms, including defining reusable APIs, shared data models, and governance frameworks that support multiple domains and organizations. Strong track record of operational excellence for AI/ML enabled systems, including reliability, performance, observability, and safety, and the ability to use data, experimentation, and causal analysis to inform platform decisions. Demonstrated experience taking products from concept to scaled adoption, including AI/ML capabilities, with an additional focus on safely integrating and operating AI/ML enabled solutions that improve outcomes and setting AI strategy and guardrails appropriate to a distinguished level product leadership role. The total cash range for this position in Chicago is $278,500.00 to $390,000.00. Employees in this role have the potential to increase their pay up to $445,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is $296,000.00 to $414,500.00. Employees in this role have the potential to increase their pay up to $473,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Austin is $296,000.00 to $414,500.00. Employees in this role have the potential to increase their pay up to $473,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Jose is $323,000.00 to $452,500.00. Employees in this role have the potential to increase their pay up to $517,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Francisco is $323,000.00 to $452,500.00. Employees in this role have the potential to increase their pay up to $517,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Senior Service Delivery Lead - AI Ops & Cloud
WeAreTechWomen Birmingham, Staffordshire
Job Description Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company,providinga broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities acrossall oftheseservices We believe in inclusion and diversity and supporting the whole person. Our core valuescomprise ofStewardship, Best People, Client Value Creation, One Global Network, Respect for theIndividualand Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team focuses on delivering high-quality, SLA-driven services enhanced through AIOps, automation, and data-driven insights. This is an opportunity to work in a dynamic, collaborative environment with access to continuous learning,cutting-edgetechnologies, and a global network of experts. Key Responsibilities Service Delivery Management Own full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost. Leverage AIOps and observability tools (e.g.Dynatrace, Datadog, New Relic, Elastic) to proactivelymonitorservice health and performance. Utilisepredictive alerting and anomaly detection to prevent incidents andoptimisedelivery priorities. Coordinate across internal teams, vendors, and stakeholders to ensure seamless delivery. Client Communication Act as the primary point of contact for service delivery, building strong, trusted client relationships. Translate technical insights into clear business value, highlighting outcomes such as improved reliability and reduced Mean TimeToRecover (MTTR). Communicate the impact of AI-driven service management anddemonstratethe value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement Analyseservice metrics and trends toidentifyopportunities for continuous improvement. Embed incident learnings into automation workflows and prevention models. Use AIOps insights to improve service availability, performance, and reliability. Driveoptimisationthrough data-led decision-making and proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team Collaboration Work closely with cross-functional teams including IT, DevOps, and business units. Promote adoption of AIOps and automation tools across operational teams. Encourage skills development in data-driven and AI-assisted service management. Foster collaboration and knowledge sharing to drive service excellence. Risk Management Act as escalationleadformajor incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such asMoogsoft,BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactivelyidentifyand mitigate risks using data-driven insights. Compliance Ensure adherence to client data protection, security, and regulatory requirements. Govern access to operational data used within AIOps and monitoring platforms. Support audits and assurance activities related to AI-enabled service delivery. Automation & Tooling Implement andoptimiseAIOps and automation capabilities to enable proactive and self-healing operations. Drive intelligent alerting, event correlation, and automated remediation. Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g.within ServiceNow or Datadog). Support business cases for AIOps and automation investment. Ideally,you'llhave: Experience in Service Delivery within infrastructure and cloud environments Strong understanding of IT Managed Services frameworks Hands-on experience with AIOps tools such as Dynatrace and ServiceNow Familiarity with observability tools (e.g.Datadog, New Relic, Elastic) Knowledge of event analytics tools such as Splunk IT Service Intelligence andMoogsoft Experience in stakeholder and client management Financial management, costoptimisation, and business case development experience Understanding of data protection, compliance, and security controls About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Qualification Set yourself apart: You will have a culture of learning and completing relevant training and certifications. Experience in Agile Delivery, Project management, DevOps, FinOps. Know how to manage customer expectations with customer-facing experience. Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k, Experience with AI Ops tools, frameworks, and implementation strategies. Knowledge of AI-enabled automation and monitoring solutions. Awareness of Site Reliability Engineering principles and practices. Locations Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Apr 17, 2026
Full time
Job Description Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company,providinga broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities acrossall oftheseservices We believe in inclusion and diversity and supporting the whole person. Our core valuescomprise ofStewardship, Best People, Client Value Creation, One Global Network, Respect for theIndividualand Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team focuses on delivering high-quality, SLA-driven services enhanced through AIOps, automation, and data-driven insights. This is an opportunity to work in a dynamic, collaborative environment with access to continuous learning,cutting-edgetechnologies, and a global network of experts. Key Responsibilities Service Delivery Management Own full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost. Leverage AIOps and observability tools (e.g.Dynatrace, Datadog, New Relic, Elastic) to proactivelymonitorservice health and performance. Utilisepredictive alerting and anomaly detection to prevent incidents andoptimisedelivery priorities. Coordinate across internal teams, vendors, and stakeholders to ensure seamless delivery. Client Communication Act as the primary point of contact for service delivery, building strong, trusted client relationships. Translate technical insights into clear business value, highlighting outcomes such as improved reliability and reduced Mean TimeToRecover (MTTR). Communicate the impact of AI-driven service management anddemonstratethe value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement Analyseservice metrics and trends toidentifyopportunities for continuous improvement. Embed incident learnings into automation workflows and prevention models. Use AIOps insights to improve service availability, performance, and reliability. Driveoptimisationthrough data-led decision-making and proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team Collaboration Work closely with cross-functional teams including IT, DevOps, and business units. Promote adoption of AIOps and automation tools across operational teams. Encourage skills development in data-driven and AI-assisted service management. Foster collaboration and knowledge sharing to drive service excellence. Risk Management Act as escalationleadformajor incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such asMoogsoft,BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactivelyidentifyand mitigate risks using data-driven insights. Compliance Ensure adherence to client data protection, security, and regulatory requirements. Govern access to operational data used within AIOps and monitoring platforms. Support audits and assurance activities related to AI-enabled service delivery. Automation & Tooling Implement andoptimiseAIOps and automation capabilities to enable proactive and self-healing operations. Drive intelligent alerting, event correlation, and automated remediation. Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g.within ServiceNow or Datadog). Support business cases for AIOps and automation investment. Ideally,you'llhave: Experience in Service Delivery within infrastructure and cloud environments Strong understanding of IT Managed Services frameworks Hands-on experience with AIOps tools such as Dynatrace and ServiceNow Familiarity with observability tools (e.g.Datadog, New Relic, Elastic) Knowledge of event analytics tools such as Splunk IT Service Intelligence andMoogsoft Experience in stakeholder and client management Financial management, costoptimisation, and business case development experience Understanding of data protection, compliance, and security controls About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Qualification Set yourself apart: You will have a culture of learning and completing relevant training and certifications. Experience in Agile Delivery, Project management, DevOps, FinOps. Know how to manage customer expectations with customer-facing experience. Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k, Experience with AI Ops tools, frameworks, and implementation strategies. Knowledge of AI-enabled automation and monitoring solutions. Awareness of Site Reliability Engineering principles and practices. Locations Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Fullstack Developer
Simpson Booth Ltd Edinburgh, Midlothian
Our Client is an exciting software and energy advisory business supporting the global upstream energy system. With a recognised background in the subsurface and geoscience disciplines, our Client's industry-leading software platform delivers global field performance intelligence and predictive energy analytics for upstream decision making. The Role Our Client is looking for an enthusiastic Full Stack Developer to join their team in Edinburgh. If you're someone who is passionate about data, embraces a dynamic and self-starting company culture, and is excited to contribute to developing data-driven tools to help tackle climate change in the world's most important sector, this is the role for you. Key Responsibilities This role will be pivotal within the Technology Team. You'll be the lead developer responsible for the full technical lifecycle of a cloud-hosted data analytics and visualisation platform. You will oversee architecture, development, deployment, performance optimisation, and data integrity, working closely with research, product, and design teams to evolve the platform. You will act collaboratively with your colleagues to present analytics for new datasets relating to the global upstream energy system. You will also work closely with Technical Management who define the strategic direction for the software development. You will report directly to the Software Product Owner who is responsible for delivery of development of new software functionality. Key Requirements Skills & Experience Knowledge, Skills and Competencies: Minimum 2:1 Bachelors degree in Computer Science or similar related degree. Fluency in English. Proven track record of delivering and maintaining data-driven, production-grade web applications independently or as a lead developer. Strong background working with geospatial or data-heavy applications. Core Skills: React + Typescript (Advanced). Custom hooks and performance optimisation experience. GeoGJSON and polygon / multipolygon rendering. Deck.gl with Mapbox. Plotly. .Net Core / C# (Advanced): ASP.NET Core Web API Entity Framework core SQL Server: Performance optimisation Personal Attributes: Ability to work independently and take full ownership of the technical stack. Excellent communication and documentation skills to interface with non-technical stakeholders. Proactive in identifying performance bottlenecks, UX improvements, and technical debt. Willingness to challenge the status-quo and suggest improvements to work practices. Professional and co-operative approach to problem solving within small team environments Strong written and verbal communication skills. Strong preference given to those with: Strong understanding of UI/UX principles. Previous experience / technical knowledge related to Energy Transition or Oil & Gas projects. Exposure to machine learning pipelines or predictive analytics integration. Experience deploying applications to cloud environments (ideally Azure). Experience in the Atlassian Suite. Hybrid working with Wednesdays and Thursdays based in the Edinburgh city centre office with option to choose to work from home or from the office on the remaining days in a way that best balances their personal circumstances with work requirements. 20 days paid Sick Leave per annum (10 days full-pay / 10 days half-pay) Enhanced Pay & Leave for Maternity/Paternity/Adoption & Bereavement. Death-in-Service Benefit (4 x Salary). Financial assistance with relocation to Edinburgh will be provided if required. 1x paid professional membership subscription. Provision of full home office setup to enable flexible hybrid working. Mentorship & training opportunities provided in-line with personal / business requirements. Discretionary bonus based on personal and company performance. Due to current workloads, Simpson Booth regrets to inform that in the instance you have not heard from us within 2 weeks of your application, you are to consider your application unsuccessful at this time.
Apr 17, 2026
Full time
Our Client is an exciting software and energy advisory business supporting the global upstream energy system. With a recognised background in the subsurface and geoscience disciplines, our Client's industry-leading software platform delivers global field performance intelligence and predictive energy analytics for upstream decision making. The Role Our Client is looking for an enthusiastic Full Stack Developer to join their team in Edinburgh. If you're someone who is passionate about data, embraces a dynamic and self-starting company culture, and is excited to contribute to developing data-driven tools to help tackle climate change in the world's most important sector, this is the role for you. Key Responsibilities This role will be pivotal within the Technology Team. You'll be the lead developer responsible for the full technical lifecycle of a cloud-hosted data analytics and visualisation platform. You will oversee architecture, development, deployment, performance optimisation, and data integrity, working closely with research, product, and design teams to evolve the platform. You will act collaboratively with your colleagues to present analytics for new datasets relating to the global upstream energy system. You will also work closely with Technical Management who define the strategic direction for the software development. You will report directly to the Software Product Owner who is responsible for delivery of development of new software functionality. Key Requirements Skills & Experience Knowledge, Skills and Competencies: Minimum 2:1 Bachelors degree in Computer Science or similar related degree. Fluency in English. Proven track record of delivering and maintaining data-driven, production-grade web applications independently or as a lead developer. Strong background working with geospatial or data-heavy applications. Core Skills: React + Typescript (Advanced). Custom hooks and performance optimisation experience. GeoGJSON and polygon / multipolygon rendering. Deck.gl with Mapbox. Plotly. .Net Core / C# (Advanced): ASP.NET Core Web API Entity Framework core SQL Server: Performance optimisation Personal Attributes: Ability to work independently and take full ownership of the technical stack. Excellent communication and documentation skills to interface with non-technical stakeholders. Proactive in identifying performance bottlenecks, UX improvements, and technical debt. Willingness to challenge the status-quo and suggest improvements to work practices. Professional and co-operative approach to problem solving within small team environments Strong written and verbal communication skills. Strong preference given to those with: Strong understanding of UI/UX principles. Previous experience / technical knowledge related to Energy Transition or Oil & Gas projects. Exposure to machine learning pipelines or predictive analytics integration. Experience deploying applications to cloud environments (ideally Azure). Experience in the Atlassian Suite. Hybrid working with Wednesdays and Thursdays based in the Edinburgh city centre office with option to choose to work from home or from the office on the remaining days in a way that best balances their personal circumstances with work requirements. 20 days paid Sick Leave per annum (10 days full-pay / 10 days half-pay) Enhanced Pay & Leave for Maternity/Paternity/Adoption & Bereavement. Death-in-Service Benefit (4 x Salary). Financial assistance with relocation to Edinburgh will be provided if required. 1x paid professional membership subscription. Provision of full home office setup to enable flexible hybrid working. Mentorship & training opportunities provided in-line with personal / business requirements. Discretionary bonus based on personal and company performance. Due to current workloads, Simpson Booth regrets to inform that in the instance you have not heard from us within 2 weeks of your application, you are to consider your application unsuccessful at this time.
AI Platform Lead
Pax8, Inc. Farnborough, Hampshire
Join as an AI Platform Lead , where you'll shape how AI agents, tools, and workflows connect to our systems and data - turning ambition into production ready capability across the business.This is a hybrid role, based in Farnborough, UK. Why this role is different This is a rare opportunity to sit at the centre of Pax8's AI journey. You'll design and own the platform layer that makes AI usable, trusted, and scalable across every department. As Pax8 grows into an agentic organisation, you'll grow alongside the technology - setting standards, shipping real platforms, and seeing your work adopted daily by teams worldwide.Few roles offer this level of ownership, visibility, and long term impact: you're not joining a mature platform - you're creating the foundation others will build on for years to come. Life at Pax8 At Pax8, culture is not a side note - it's core to how we operate. We're a fast growing, cloud first organisation where innovation, autonomy, and collaboration are part of everyday work. You'll join a global community that values curiosity, momentum, and building things that matter. Learn more about our culture and mission on and through our people stories. Our Culture & Ways of Working At Pax8, culture isn't a buzzword - it's how we work, lead, and grow together.Explore more about who we are: Learn about our people, values, and purpose: Our EMEA 2025 journey: See why we're recognised as a and Our amazing Partners and Vendors: The FOMO is Real: You would be joining a rapidly growing team and the What you'll be doing Own the AI platform roadmap - defining how AI tools and agents connect securely and reliably to Pax8 systems Design and build platform integrations that expose core data and services through governed, reusable interfaces Create reusable agent skills that encode operational knowledge into composable building blocks Set standards and guardrails so teams can move fast while staying secure and compliant Make the platform observable by default , with clear telemetry, reliability metrics, and adoption insights Enable adoption across the business , partnering with engineering, AI enablement, security, and product teams The impact you'll have Your work will directly influence how quickly Pax8 can innovate with AI. By making the platform the easiest path forward, you'll help teams move faster without adding complexity - improving partner experience, internal efficiency, and Pax8's position as a technology first leader in the channel. What you'll bring Substantial experience designing and operating developer facing platforms or integration ecosystems Proven capability building reliable APIs, services, or platform layers consumed by multiple teams Strong understanding of AI enabled tooling, agent workflows, and how systems expose data safely Demonstrated skill in setting standards, governance, and patterns that achieve adoption through quality Confidence partnering cross functionally , translating business needs into technical platform capabilities A mindset for enablement - you enjoy helping others succeed through the platforms you build Trust and how we hire At Pax8, we care deeply about building genuine, trust based relationships - starting with how we hire.To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about - we're excited to meet you.We also use thoughtfully applied AI enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process. Inclusion matters We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in the United Kingdom. What you'll get in return Salary range: £110,000 - £157,00 (dependent on experience) Bonus: Annual performance bonus Long term Incentive Plan (Stock Options) 25 days holiday (plus bank holidays) Private healthcare covered by Bupa Dental Plan covered by Unum Life Assurance Income Protection Royal London Workplace pension scheme - 5% employer contribution Pax8 Cycle to Work Support Scheme Available Dedicated time for training and personal development Unlimited access to LinkedIn Learning Health & Wellbeing coaching support Fun and frequent company and team socials Our Farnborough office This is a hybrid role based from our Farnborough office, designed to support collaboration while offering flexibility. You'll work alongside a highly engaged local team while collaborating daily with colleagues across our global organisation. Grow with us There's extensive room for a talented individual to grow at pace - whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive - and full visibility of what it takes to reach your next level. About Pax8 Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast growing, dynamic, and high energy organisation with a start up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life. Background checks As part of our hiring process, we are required to undertake pre employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records. Equal opportunities Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: is the technology marketplace of the future, linking partners, vendors, and small to midsized businesses (SMBs) through AI-powered insights and comprehensive product support. With a global partner ecosystem of over 35,000 managed service
Apr 17, 2026
Full time
Join as an AI Platform Lead , where you'll shape how AI agents, tools, and workflows connect to our systems and data - turning ambition into production ready capability across the business.This is a hybrid role, based in Farnborough, UK. Why this role is different This is a rare opportunity to sit at the centre of Pax8's AI journey. You'll design and own the platform layer that makes AI usable, trusted, and scalable across every department. As Pax8 grows into an agentic organisation, you'll grow alongside the technology - setting standards, shipping real platforms, and seeing your work adopted daily by teams worldwide.Few roles offer this level of ownership, visibility, and long term impact: you're not joining a mature platform - you're creating the foundation others will build on for years to come. Life at Pax8 At Pax8, culture is not a side note - it's core to how we operate. We're a fast growing, cloud first organisation where innovation, autonomy, and collaboration are part of everyday work. You'll join a global community that values curiosity, momentum, and building things that matter. Learn more about our culture and mission on and through our people stories. Our Culture & Ways of Working At Pax8, culture isn't a buzzword - it's how we work, lead, and grow together.Explore more about who we are: Learn about our people, values, and purpose: Our EMEA 2025 journey: See why we're recognised as a and Our amazing Partners and Vendors: The FOMO is Real: You would be joining a rapidly growing team and the What you'll be doing Own the AI platform roadmap - defining how AI tools and agents connect securely and reliably to Pax8 systems Design and build platform integrations that expose core data and services through governed, reusable interfaces Create reusable agent skills that encode operational knowledge into composable building blocks Set standards and guardrails so teams can move fast while staying secure and compliant Make the platform observable by default , with clear telemetry, reliability metrics, and adoption insights Enable adoption across the business , partnering with engineering, AI enablement, security, and product teams The impact you'll have Your work will directly influence how quickly Pax8 can innovate with AI. By making the platform the easiest path forward, you'll help teams move faster without adding complexity - improving partner experience, internal efficiency, and Pax8's position as a technology first leader in the channel. What you'll bring Substantial experience designing and operating developer facing platforms or integration ecosystems Proven capability building reliable APIs, services, or platform layers consumed by multiple teams Strong understanding of AI enabled tooling, agent workflows, and how systems expose data safely Demonstrated skill in setting standards, governance, and patterns that achieve adoption through quality Confidence partnering cross functionally , translating business needs into technical platform capabilities A mindset for enablement - you enjoy helping others succeed through the platforms you build Trust and how we hire At Pax8, we care deeply about building genuine, trust based relationships - starting with how we hire.To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about - we're excited to meet you.We also use thoughtfully applied AI enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process. Inclusion matters We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in the United Kingdom. What you'll get in return Salary range: £110,000 - £157,00 (dependent on experience) Bonus: Annual performance bonus Long term Incentive Plan (Stock Options) 25 days holiday (plus bank holidays) Private healthcare covered by Bupa Dental Plan covered by Unum Life Assurance Income Protection Royal London Workplace pension scheme - 5% employer contribution Pax8 Cycle to Work Support Scheme Available Dedicated time for training and personal development Unlimited access to LinkedIn Learning Health & Wellbeing coaching support Fun and frequent company and team socials Our Farnborough office This is a hybrid role based from our Farnborough office, designed to support collaboration while offering flexibility. You'll work alongside a highly engaged local team while collaborating daily with colleagues across our global organisation. Grow with us There's extensive room for a talented individual to grow at pace - whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive - and full visibility of what it takes to reach your next level. About Pax8 Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast growing, dynamic, and high energy organisation with a start up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life. Background checks As part of our hiring process, we are required to undertake pre employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records. Equal opportunities Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: is the technology marketplace of the future, linking partners, vendors, and small to midsized businesses (SMBs) through AI-powered insights and comprehensive product support. With a global partner ecosystem of over 35,000 managed service
ICT Technical Manager
Serverfarm
Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity. A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting edge skills, and grow your career across our expanding global operations. Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries. The ICT Technical Manager is responsible for leading technical operations and project delivery within the data centre white space. This role focuses on rack deployment, structured cabling, and infrastructure projects, ensuring efficient use of space, power, and connectivity while maintaining high standards of safety, quality, and customer satisfaction. The role combines hands on technical expertise with operational leadership and project management, ensuring all installations, moves, and changes within the data hall are delivered effectively in fast paced, mission critical environments. Key Accountabilities White Space & Infrastructure Management Oversee day to day operations within data centre white space (data halls) Manage rack layout, allocation, and capacity planning (space, power, network) Maintain and optimise rack space utilisation and airflow (hot/cold aisle containment) Ensure accuracy of data within DCIM systems for reporting and capacity management Support initiatives to improve service availability across all sites Rack Installation, IMAC & Cabling Lead IT equipment installations, moves, additions, and changes (IMAC) Oversee rack installation, relocation, and decommissioning activities Manage structured cabling systems (fibre and copper), including installation and patching Ensure adherence to cabling standards, labelling, and best practices Interpret and execute High Level Designs (HLDs) and patching schedules Project Delivery & Governance Deliver white space infrastructure projects (deployments, expansions, migrations) Manage: Project trackers and reporting Financial trackers and cost control RAID logs, critical paths, and resource planning Provide regular customer progress reporting and updates Ensure projects are delivered on time, within scope, and budget Mentor customers to improve alignment, delivery efficiency, and outcomes Operational & Performance Management Oversee efficiency of operational processes and workflows Develop plans to maximise productivity and operational efficiency Monitor departmental and project performance metrics Analyse data and generate reports to identify improvement opportunities Maintain and enforce quality standards across all activities Leadership & Team Management Manage, supervise, and mentor technical staff and contractors Monitor performance and provide training and development Foster a high-performance, safety-first, and customer-focused culture Coordinate cross functional teams, suppliers, and stakeholders Compliance, Risk & Safety Ensure compliance with company policies, industry standards, and regulations Conduct Health & Safety audits, risk assessments, and reporting Maintain strong awareness of the Health & Safety at Work Act Support audit processes and ensure documentation is accurate and up to date Customer & Stakeholder Engagement Build and maintain strong relationships with customers and suppliers Represent the organisation in customer and supplier forums Understand contractual obligations and manage delivery accordingly Influence stakeholders to align with best practices and standards Required Skills Technical Expertise Strong understanding of data centre white space operations Experience with rack installation, structured cabling (fibre & copper), and containment systems Knowledge of: Hot and cold aisle design Power Usage Effectiveness (PUE) Data centre power and cooling principles Understanding of IT network infrastructure and cabling systems Project & Operational Management Proven experience delivering projects in fast paced, critical environments Strong knowledge of project management methodologies (PID, RAID, critical path analysis) Ability to manage multiple priorities and conflicting demands effectively Experience with project tracking, reporting, and financial management Tools & Systems Proficiency in: Microsoft Office Suite (Excel, Word, PowerPoint, Teams, MS Project) Experience with DCIM tools such as: StruxureWare DCE/DCO TrackIT (desirable) Leadership & Communication Strong team leadership and stakeholder management skills Excellent written and verbal communication abilities Ability to present complex information clearly and effectively Confidence to challenge and influence senior stakeholders Your Profile Highly collaborative, results driven, and customer focused Proven ability to manage resources, priorities, and delivery in dynamic environments Strong problem solving mindset with ownership of challenges Ability to work independently or as part of integrated teams Skilled at building relationships across customers, partners, and suppliers Proactive, innovative, and continuous improvement oriented Willingness to travel between data centre and customer sites as required Qualifications & Experience Minimum 5 years' experience working in a data centre environment Proven success delivering customer requirements in critical infrastructure environments Demonstrable project management training or certification GCSE (or equivalent) in Mathematics and English Degree in operations management, engineering, or business administration (desirable) Desirable Certifications & Knowledge Data centre certifications (e.g., CDCTP, CDCP) BICSI or ANSI/TIA 942 accreditation ITIL, PRINCE2, or PMP certification Mechanical or Electrical qualifications/experience Understanding of LEAN methodology and process improvement Knowledge of IMAC processes and complexities Security Clearance This role requires eligibility for Security Check (SC) / NPPV3 clearance. Applicants must meet residency and eligibility requirements, including continuous residence in the UK for the past 5 years (subject to clearance criteria). £50,000 - £65,000 a year The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location. The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.
Apr 17, 2026
Full time
Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity. A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting edge skills, and grow your career across our expanding global operations. Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries. The ICT Technical Manager is responsible for leading technical operations and project delivery within the data centre white space. This role focuses on rack deployment, structured cabling, and infrastructure projects, ensuring efficient use of space, power, and connectivity while maintaining high standards of safety, quality, and customer satisfaction. The role combines hands on technical expertise with operational leadership and project management, ensuring all installations, moves, and changes within the data hall are delivered effectively in fast paced, mission critical environments. Key Accountabilities White Space & Infrastructure Management Oversee day to day operations within data centre white space (data halls) Manage rack layout, allocation, and capacity planning (space, power, network) Maintain and optimise rack space utilisation and airflow (hot/cold aisle containment) Ensure accuracy of data within DCIM systems for reporting and capacity management Support initiatives to improve service availability across all sites Rack Installation, IMAC & Cabling Lead IT equipment installations, moves, additions, and changes (IMAC) Oversee rack installation, relocation, and decommissioning activities Manage structured cabling systems (fibre and copper), including installation and patching Ensure adherence to cabling standards, labelling, and best practices Interpret and execute High Level Designs (HLDs) and patching schedules Project Delivery & Governance Deliver white space infrastructure projects (deployments, expansions, migrations) Manage: Project trackers and reporting Financial trackers and cost control RAID logs, critical paths, and resource planning Provide regular customer progress reporting and updates Ensure projects are delivered on time, within scope, and budget Mentor customers to improve alignment, delivery efficiency, and outcomes Operational & Performance Management Oversee efficiency of operational processes and workflows Develop plans to maximise productivity and operational efficiency Monitor departmental and project performance metrics Analyse data and generate reports to identify improvement opportunities Maintain and enforce quality standards across all activities Leadership & Team Management Manage, supervise, and mentor technical staff and contractors Monitor performance and provide training and development Foster a high-performance, safety-first, and customer-focused culture Coordinate cross functional teams, suppliers, and stakeholders Compliance, Risk & Safety Ensure compliance with company policies, industry standards, and regulations Conduct Health & Safety audits, risk assessments, and reporting Maintain strong awareness of the Health & Safety at Work Act Support audit processes and ensure documentation is accurate and up to date Customer & Stakeholder Engagement Build and maintain strong relationships with customers and suppliers Represent the organisation in customer and supplier forums Understand contractual obligations and manage delivery accordingly Influence stakeholders to align with best practices and standards Required Skills Technical Expertise Strong understanding of data centre white space operations Experience with rack installation, structured cabling (fibre & copper), and containment systems Knowledge of: Hot and cold aisle design Power Usage Effectiveness (PUE) Data centre power and cooling principles Understanding of IT network infrastructure and cabling systems Project & Operational Management Proven experience delivering projects in fast paced, critical environments Strong knowledge of project management methodologies (PID, RAID, critical path analysis) Ability to manage multiple priorities and conflicting demands effectively Experience with project tracking, reporting, and financial management Tools & Systems Proficiency in: Microsoft Office Suite (Excel, Word, PowerPoint, Teams, MS Project) Experience with DCIM tools such as: StruxureWare DCE/DCO TrackIT (desirable) Leadership & Communication Strong team leadership and stakeholder management skills Excellent written and verbal communication abilities Ability to present complex information clearly and effectively Confidence to challenge and influence senior stakeholders Your Profile Highly collaborative, results driven, and customer focused Proven ability to manage resources, priorities, and delivery in dynamic environments Strong problem solving mindset with ownership of challenges Ability to work independently or as part of integrated teams Skilled at building relationships across customers, partners, and suppliers Proactive, innovative, and continuous improvement oriented Willingness to travel between data centre and customer sites as required Qualifications & Experience Minimum 5 years' experience working in a data centre environment Proven success delivering customer requirements in critical infrastructure environments Demonstrable project management training or certification GCSE (or equivalent) in Mathematics and English Degree in operations management, engineering, or business administration (desirable) Desirable Certifications & Knowledge Data centre certifications (e.g., CDCTP, CDCP) BICSI or ANSI/TIA 942 accreditation ITIL, PRINCE2, or PMP certification Mechanical or Electrical qualifications/experience Understanding of LEAN methodology and process improvement Knowledge of IMAC processes and complexities Security Clearance This role requires eligibility for Security Check (SC) / NPPV3 clearance. Applicants must meet residency and eligibility requirements, including continuous residence in the UK for the past 5 years (subject to clearance criteria). £50,000 - £65,000 a year The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location. The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.
Revenue Operations Manager
Omniplex Learning St. Albans, Hertfordshire
Who are we? At Omniplex Learning, our mission is simple - to help organisations unlock their potential through exceptional digital learning, all in one place. As we reach an exciting stage in our growth, we're looking for a RevOps Manager who can create cohesion and clarity across our commercial activity, strengthening how we make decisions, prioritise work and drive performance. This is a newly created role and the first RevOps hire in the business, and you'll report directly into our Director of Business Operations, with a dotted line to our Chief Revenue Officer. What will you do? As RevOps Manager, you will shape the data, insights and processes that underpin our go to market success. You will: Surface market trends, intent signals and whitespace opportunities to help our commercial teams prioritise the highest value prospects. Own and refine our Ideal Customer Profile (ICP), ensuring our targeting evolves with the market and product strategy. Design and maintain dashboards to provide Sales Managers with clear, actionable insights on pipeline health, deal velocity, renewal risk and performance trends. Analyse patterns in won and lost deals to strengthen forecasting and qualification, and translate these into practical playbooks and executable commercial plays. Act as the link between Sales and Technology - Identify and scope automation opportunities, working with Business Systems Analysts to turn commercial challenges into workflow designs. Work with BSAs to specify AI agent configurations across our GTM stack (HubSpot, Salesforce, Outreach) - you define the what and why; the technical team owns the how. Support configuration, adoption and optimisation of our GTM systems and tools. Who are we looking for? You're a commercially minded, data driven operator who thrives on bringing structure, insight and improvement to fast moving environments. You will bring: 3-7 years' experience in Revenue Operations, Sales Operations or GTM Strategy within a B2B tech or SaaS environment. Strong data and analytics fluency - ideally including SQL, BI tools and spreadsheet modelling. Experience building dashboards, reports and commercial playbooks that drive action. Confidence partnering with senior commercial leaders and influencing decision making. Familiarity with AI/automation platforms - not as an engineer, but as someone who can design workflows and evaluate what "good" looks like. A strong understanding of SaaS revenue mechanics, pipeline management and sales processes. Hands on experience with CRM or GTM systems (e.g., HubSpot, Salesforce, Outreach). Excellent communication skills and the ability to translate complexity into clarity. What's in it for you? A competitive salary reflective of your experience Hybrid working model, with 2-3 days a week based in our office in St Albans 25 days annual leave plus bank holidays, and your birthday off Inclusive Private Medical Insurance and mental health support Group Life Insurance Enhanced family friendly policies Regular social events and team activities
Apr 17, 2026
Full time
Who are we? At Omniplex Learning, our mission is simple - to help organisations unlock their potential through exceptional digital learning, all in one place. As we reach an exciting stage in our growth, we're looking for a RevOps Manager who can create cohesion and clarity across our commercial activity, strengthening how we make decisions, prioritise work and drive performance. This is a newly created role and the first RevOps hire in the business, and you'll report directly into our Director of Business Operations, with a dotted line to our Chief Revenue Officer. What will you do? As RevOps Manager, you will shape the data, insights and processes that underpin our go to market success. You will: Surface market trends, intent signals and whitespace opportunities to help our commercial teams prioritise the highest value prospects. Own and refine our Ideal Customer Profile (ICP), ensuring our targeting evolves with the market and product strategy. Design and maintain dashboards to provide Sales Managers with clear, actionable insights on pipeline health, deal velocity, renewal risk and performance trends. Analyse patterns in won and lost deals to strengthen forecasting and qualification, and translate these into practical playbooks and executable commercial plays. Act as the link between Sales and Technology - Identify and scope automation opportunities, working with Business Systems Analysts to turn commercial challenges into workflow designs. Work with BSAs to specify AI agent configurations across our GTM stack (HubSpot, Salesforce, Outreach) - you define the what and why; the technical team owns the how. Support configuration, adoption and optimisation of our GTM systems and tools. Who are we looking for? You're a commercially minded, data driven operator who thrives on bringing structure, insight and improvement to fast moving environments. You will bring: 3-7 years' experience in Revenue Operations, Sales Operations or GTM Strategy within a B2B tech or SaaS environment. Strong data and analytics fluency - ideally including SQL, BI tools and spreadsheet modelling. Experience building dashboards, reports and commercial playbooks that drive action. Confidence partnering with senior commercial leaders and influencing decision making. Familiarity with AI/automation platforms - not as an engineer, but as someone who can design workflows and evaluate what "good" looks like. A strong understanding of SaaS revenue mechanics, pipeline management and sales processes. Hands on experience with CRM or GTM systems (e.g., HubSpot, Salesforce, Outreach). Excellent communication skills and the ability to translate complexity into clarity. What's in it for you? A competitive salary reflective of your experience Hybrid working model, with 2-3 days a week based in our office in St Albans 25 days annual leave plus bank holidays, and your birthday off Inclusive Private Medical Insurance and mental health support Group Life Insurance Enhanced family friendly policies Regular social events and team activities
AI Developer
BCN Group Ltd Reading, Berkshire
Job title: AI Developer Location: Reading - strong preference, Manchester or Leeds (hybrid working available) Hours: Monday to Friday, 37.5 hours per week Split of Responsibilities: 50% Delivery / 50% Internal Development & Enablement About BCN At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology to it's full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre - building client relationships for life and fostering a culture where our people thrive. We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation. Guided by our 3 values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for. We are delighted you are on this journey with us! Focus of the role This role is for a curious, hands on developer who wants to be at the forefront of AI powered software development. You'll join a small, agile team building innovative solutions that integrate large language models, agentic systems, and Azure AI services into real world applications. We're looking for someone who thrives on understanding how things work, isn't afraid to experiment, and wants to shape how we deliver AI solutions to clients and evolve our internal capabilities. If you're excited by vibe coding, AI assisted development, and the rapidly evolving world of LLMs and autonomous agents-and you want to actually build with these technologies rather than just talk about them-this role is for you. Responsibilities Key Delivery Responsibilities Design, develop, and deploy AI integrated solutions for client engagements using modern full stack technologies. Integrate Azure AI services (Azure OpenAI, Cognitive Services, Azure ML, AI Search) into production applications. Build and refine LLM powered features, agentic workflows, and MCP (Model Context Protocol) integrations. Collaborate with clients to understand requirements and translate them into working software. Contribute to technical research, prototyping, and proof of concept development to support client proposals. Internal Development / Enablement Responsibilities Contribute to the development of internal AI tools, accelerators, and reusable components. Explore and evaluate emerging AI technologies, frameworks, and development approaches. Support the adoption of AI assisted development practices (vibe coding, AI testing, agentic development) across the team. Help shape product strategy by identifying opportunities to package and position AI solutions. Participate in knowledge sharing, internal training, and capability building within the AI and Data Innovation team. Person, Skills & Experience Solid full stack development experience across one or more of: React/Node.js, .NET/C#, Python/FastAPI. Hands on experience with Azure cloud services and CI/CD pipelines (Azure DevOps). Demonstrable ability to learn new technologies quickly and apply them practically. Strong problem solving mindset with attention to code quality and engineering rigour. Comfortable working independently while contributing to a collaborative small team environment. Excellent communication skills-able to explain technical concepts to non technical stakeholders. Advantageous Experience with LLM integration, prompt engineering, or agentic AI development. Familiarity with AI assisted development tools such as GitHub Copilot, Claude, and Cursor. Azure AI Engineer certification or equivalent practical experience. Understanding of MCP, RAG architectures, or vector databases. Why BCN? The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. Competitive salary with the ability to progress. 23 days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! Company pension scheme. 2 paid leave days per year to volunteer and support your local community - if it matters to you it matters to us. Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more. Life assurance. Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Balancing work, life, and fitness can be challenging, so we offer a free on site gym at our Manchester and Leeds locations to make it easier to stay active. Long service recognition to celebrate all the milestones. Beer (or soft drinks) and Pizza Friday's, dress down every day, social events such as Summer BBQ, Christmas party and lots more!
Apr 17, 2026
Full time
Job title: AI Developer Location: Reading - strong preference, Manchester or Leeds (hybrid working available) Hours: Monday to Friday, 37.5 hours per week Split of Responsibilities: 50% Delivery / 50% Internal Development & Enablement About BCN At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology to it's full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre - building client relationships for life and fostering a culture where our people thrive. We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation. Guided by our 3 values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for. We are delighted you are on this journey with us! Focus of the role This role is for a curious, hands on developer who wants to be at the forefront of AI powered software development. You'll join a small, agile team building innovative solutions that integrate large language models, agentic systems, and Azure AI services into real world applications. We're looking for someone who thrives on understanding how things work, isn't afraid to experiment, and wants to shape how we deliver AI solutions to clients and evolve our internal capabilities. If you're excited by vibe coding, AI assisted development, and the rapidly evolving world of LLMs and autonomous agents-and you want to actually build with these technologies rather than just talk about them-this role is for you. Responsibilities Key Delivery Responsibilities Design, develop, and deploy AI integrated solutions for client engagements using modern full stack technologies. Integrate Azure AI services (Azure OpenAI, Cognitive Services, Azure ML, AI Search) into production applications. Build and refine LLM powered features, agentic workflows, and MCP (Model Context Protocol) integrations. Collaborate with clients to understand requirements and translate them into working software. Contribute to technical research, prototyping, and proof of concept development to support client proposals. Internal Development / Enablement Responsibilities Contribute to the development of internal AI tools, accelerators, and reusable components. Explore and evaluate emerging AI technologies, frameworks, and development approaches. Support the adoption of AI assisted development practices (vibe coding, AI testing, agentic development) across the team. Help shape product strategy by identifying opportunities to package and position AI solutions. Participate in knowledge sharing, internal training, and capability building within the AI and Data Innovation team. Person, Skills & Experience Solid full stack development experience across one or more of: React/Node.js, .NET/C#, Python/FastAPI. Hands on experience with Azure cloud services and CI/CD pipelines (Azure DevOps). Demonstrable ability to learn new technologies quickly and apply them practically. Strong problem solving mindset with attention to code quality and engineering rigour. Comfortable working independently while contributing to a collaborative small team environment. Excellent communication skills-able to explain technical concepts to non technical stakeholders. Advantageous Experience with LLM integration, prompt engineering, or agentic AI development. Familiarity with AI assisted development tools such as GitHub Copilot, Claude, and Cursor. Azure AI Engineer certification or equivalent practical experience. Understanding of MCP, RAG architectures, or vector databases. Why BCN? The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. Competitive salary with the ability to progress. 23 days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! Company pension scheme. 2 paid leave days per year to volunteer and support your local community - if it matters to you it matters to us. Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more. Life assurance. Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Balancing work, life, and fitness can be challenging, so we offer a free on site gym at our Manchester and Leeds locations to make it easier to stay active. Long service recognition to celebrate all the milestones. Beer (or soft drinks) and Pizza Friday's, dress down every day, social events such as Summer BBQ, Christmas party and lots more!
Customer Engineer, Startups and Scaleups, Google Cloud
Google Inc.
Customer Engineer, Startups and Scaleups, Google Cloud corporate_fare Google place London, UK Apply Bachelor's degree or equivalent practical experience. 6 years of experience in a Customer Engineering role. Experience in architecting solutions for data transformation, migration, governance plans, availability, or disaster recovery. Experience with Cloud products. Experience working with Startup/Scaleup. Preferred qualifications: Experience prospecting, and building and maintaining new customer relationships from scratch, with excitement for building out Greenfield territories. Experience in understanding a customer's existing software workloads. Experience in working with the startup ecosystem. Ability to define a technical migration roadmap to the Cloud reflecting specific customer needs. About the job When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. As a Customer Engineer, you will partner with technical business teams as a data management subject matter expert to differentiate Google Cloud to our customers in the startup ecosystem. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business tests, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to database and application migrations and data back-ends for new application development. You will use expertise and presentation skills to engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Work with the team to identify and qualify business opportunities, understand key customer objections, and develop the strategy to resolve technical blockers, in relation to aspects of the data lifecycle. Share storage and database expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to Google Cloud. Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments. Recommend integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution on Google Cloud. Travel to customer sites, conferences, and other related events as needed, acting as a public advocate for Google Cloud. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Apr 17, 2026
Full time
Customer Engineer, Startups and Scaleups, Google Cloud corporate_fare Google place London, UK Apply Bachelor's degree or equivalent practical experience. 6 years of experience in a Customer Engineering role. Experience in architecting solutions for data transformation, migration, governance plans, availability, or disaster recovery. Experience with Cloud products. Experience working with Startup/Scaleup. Preferred qualifications: Experience prospecting, and building and maintaining new customer relationships from scratch, with excitement for building out Greenfield territories. Experience in understanding a customer's existing software workloads. Experience in working with the startup ecosystem. Ability to define a technical migration roadmap to the Cloud reflecting specific customer needs. About the job When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. As a Customer Engineer, you will partner with technical business teams as a data management subject matter expert to differentiate Google Cloud to our customers in the startup ecosystem. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business tests, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to database and application migrations and data back-ends for new application development. You will use expertise and presentation skills to engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Work with the team to identify and qualify business opportunities, understand key customer objections, and develop the strategy to resolve technical blockers, in relation to aspects of the data lifecycle. Share storage and database expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to Google Cloud. Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments. Recommend integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution on Google Cloud. Travel to customer sites, conferences, and other related events as needed, acting as a public advocate for Google Cloud. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Junior Data Engineer
Story Terrace Inc. Leeds, Yorkshire
About Us: At Oakland, we help businesses unlock the power of their data. Whether it's data strategy, governance, engineering, analytics, or AI, we work with our clients to turn data into real, impactful results. Our team is made up of friendly, hands on experts who love solving problems and making a difference. We don't just advise, we roll up our sleeves and get stuck in, working alongside our clients every step of the way. Founded in 1986 out of our Leeds HQ, we work with a diverse range of clients across all sorts of industries including Utilities, Telecommunications, Media, Financial Services, Public Sector, and many more! Our projects range from multi year data transformations to specific, shorter term assignments, so you'll have plenty of opportunities to diversify your skillset. We meet high standards for social and environmental impact, transparency, and accountability. We believe businesses should be a force for good, so we make sure our decisions don't just benefit the bottom line but also our people, communities, and the planet. And it's not just us saying we're a great place to work we were recently named a Top 5 Consultancy to work for in the UK through Best Companies! We're all about creating an environment where people can grow, do meaningful work, and enjoy the journey. In April 2025, Oakland was acquired by Softcat, a leading provider of IT infrastructure services to corporate and public sectors. By combining Oakland's deep expertise in data and AI consulting with Softcat's extensive portfolio and market presence, we can deliver unparalleled value and innovation to our clients. This partnership marks a significant milestone in our journey, and we're looking forward to achieving great things together. Hybrid working policy: We operate a hybrid working arrangement from our Head Office in Leeds, designed to balance your commitments and preferences with our client's needs. Whilst we support flexible working, we expect our team members to be in the office or with clients at least twice per week. This balance helps us stay connected, learn from each other, and build strong relationships - both within our team and with the businesses we support. The role: As a Junior Data Engineer at Oakland, you'll be at the heart of delivering impactful technical solutions for our clients. No two projects are the same, so you'll work across varied industries, technologies, and project sizes, constantly learning and sharpening your problem solving skills. Our work spans Data Platforms, AI, Analytics, Data Strategy, Management, and you'll help deliver solutions that drive real business value. We're tech agnostic and client first, choosing the right tools for the job - whether that's leveraging our bespoke platform or partnering with major data platform and engineering providers. You'll be part of a collaborative team of 15+ Data Engineers, with access to shared resources, support, and expertise to help you thrive and grow. What we are looking for: Ideally, you'll be a programmer at heart, and you are excited by the prospect of working across different problems, projects, and clients. At Junior level, which is a step up from entry level in our structure, we expect you to have a basic understanding of core concepts of Data Engineering (data structures, databases, data manipulation, ETL, data quality). Ideally, you can write moderately complex code and pipelines with guidance from more experienced Engineers, and you can spot and fix simple issues in code. The technology we use varies between clients, so although we value specialists, we encourage our engineers to become technology polyglots and provide training and mentoring to support you with this. This means an appetite to learn is a must. Our Data Engineers work closely with Oakland clients, so experience working with business stakeholders and understanding commercial objectives is advantageous. The skillset: We always pick the right tool for the job so we look for Engineers with a mix (but not all!) of the below: Experience with one or more programming languages such as: Python, SQL, C#, JavaScript etc. Experience implementing data solutions in the cloud, e.g. Azure (preferred), AWS or GCP. Experience working with and manipulating structured & unstructured data. Experience working with modern data platforms e.g. Fabric, Snowflake, Databricks. Web application builds. Experience using Data Visualisation tools such as Power BI. A basic understanding of the broader data ecosystem, including data modelling, DevOps, platform design, and governance, and understand how these intersect with your work. Client/stakeholder management experience. Benefits that put you first At Oakland, we believe in taking care of our people - both inside and outside of work. Here's what you can expect when you join us: Health & Wellbeing - Enjoy Private Healthcare from day one for you and your household, including dental cover, physiotherapy, mental health support, and access to a range of wellbeing services to keep you feeling your best. Discretionary Bonus - Your hard work won't go unnoticed. When we do well, you'll do well. Generous Pension - We invest in your future with a 10% employer contribution, plus flexible options so you can adjust to your investment preferences. Electric Vehicle Scheme - Drive greener with tax efficient options to get behind the wheel of an electric car. Giving Back - Support causes you care about with our Payroll Giving Scheme and Matched Charitable Giving program. Bike to Work Scheme - Save money, stay active, and enjoy tax savings on a new bike. Family Friendly Policies - We support all paths to parenthood with: Enhanced Maternity Pay - 16 weeks full pay, 10 weeks half pay. Enhanced Paternity Pay - 2 weeks full pay, 2 weeks half pay. Adoption, Surrogacy & Shared Parental Leave. Fertility Treatment Support - Because your family matters. Time to Recharge - 25 days annual leave + bank holidays (and your allowance grows the longer you're with us!). Learning & Development - We invest in you with: Personalised development plans tailored to your goals. Full support for certifications. Access to The Oakland Academy for a suite of learning materials. An annual Personal Learning Budget to upskill in ways that matter to you. Refer & Earn - Know someone great? If they join us, you'll get a referral bonus as a thank you. Diversity, Equity, Inclusion & Belonging at Oakland At Oakland, we believe that diverse perspectives drive better outcomes for our people, our clients, and our business. Our commitment to DEIB isn't just about policies; it's about creating a workplace where everyone feels heard, valued, and empowered to thrive. We are building a truly inclusive Oakland where you can be yourself, no matter your background, gender, age, race, ethnicity, disability, sexual orientation, or any other characteristic that makes you, you. Fair & Inclusive Hiring - Every interviewer completes recruitment and unconscious bias training, and our hiring process is skills based and structured to ensure fairness and consistency for all candidates. Support Throughout the Interview Process - If you require any reasonable accommodations to make your interview experience more accessible, our Talent team is here to help. Just let us know.
Apr 17, 2026
Full time
About Us: At Oakland, we help businesses unlock the power of their data. Whether it's data strategy, governance, engineering, analytics, or AI, we work with our clients to turn data into real, impactful results. Our team is made up of friendly, hands on experts who love solving problems and making a difference. We don't just advise, we roll up our sleeves and get stuck in, working alongside our clients every step of the way. Founded in 1986 out of our Leeds HQ, we work with a diverse range of clients across all sorts of industries including Utilities, Telecommunications, Media, Financial Services, Public Sector, and many more! Our projects range from multi year data transformations to specific, shorter term assignments, so you'll have plenty of opportunities to diversify your skillset. We meet high standards for social and environmental impact, transparency, and accountability. We believe businesses should be a force for good, so we make sure our decisions don't just benefit the bottom line but also our people, communities, and the planet. And it's not just us saying we're a great place to work we were recently named a Top 5 Consultancy to work for in the UK through Best Companies! We're all about creating an environment where people can grow, do meaningful work, and enjoy the journey. In April 2025, Oakland was acquired by Softcat, a leading provider of IT infrastructure services to corporate and public sectors. By combining Oakland's deep expertise in data and AI consulting with Softcat's extensive portfolio and market presence, we can deliver unparalleled value and innovation to our clients. This partnership marks a significant milestone in our journey, and we're looking forward to achieving great things together. Hybrid working policy: We operate a hybrid working arrangement from our Head Office in Leeds, designed to balance your commitments and preferences with our client's needs. Whilst we support flexible working, we expect our team members to be in the office or with clients at least twice per week. This balance helps us stay connected, learn from each other, and build strong relationships - both within our team and with the businesses we support. The role: As a Junior Data Engineer at Oakland, you'll be at the heart of delivering impactful technical solutions for our clients. No two projects are the same, so you'll work across varied industries, technologies, and project sizes, constantly learning and sharpening your problem solving skills. Our work spans Data Platforms, AI, Analytics, Data Strategy, Management, and you'll help deliver solutions that drive real business value. We're tech agnostic and client first, choosing the right tools for the job - whether that's leveraging our bespoke platform or partnering with major data platform and engineering providers. You'll be part of a collaborative team of 15+ Data Engineers, with access to shared resources, support, and expertise to help you thrive and grow. What we are looking for: Ideally, you'll be a programmer at heart, and you are excited by the prospect of working across different problems, projects, and clients. At Junior level, which is a step up from entry level in our structure, we expect you to have a basic understanding of core concepts of Data Engineering (data structures, databases, data manipulation, ETL, data quality). Ideally, you can write moderately complex code and pipelines with guidance from more experienced Engineers, and you can spot and fix simple issues in code. The technology we use varies between clients, so although we value specialists, we encourage our engineers to become technology polyglots and provide training and mentoring to support you with this. This means an appetite to learn is a must. Our Data Engineers work closely with Oakland clients, so experience working with business stakeholders and understanding commercial objectives is advantageous. The skillset: We always pick the right tool for the job so we look for Engineers with a mix (but not all!) of the below: Experience with one or more programming languages such as: Python, SQL, C#, JavaScript etc. Experience implementing data solutions in the cloud, e.g. Azure (preferred), AWS or GCP. Experience working with and manipulating structured & unstructured data. Experience working with modern data platforms e.g. Fabric, Snowflake, Databricks. Web application builds. Experience using Data Visualisation tools such as Power BI. A basic understanding of the broader data ecosystem, including data modelling, DevOps, platform design, and governance, and understand how these intersect with your work. Client/stakeholder management experience. Benefits that put you first At Oakland, we believe in taking care of our people - both inside and outside of work. Here's what you can expect when you join us: Health & Wellbeing - Enjoy Private Healthcare from day one for you and your household, including dental cover, physiotherapy, mental health support, and access to a range of wellbeing services to keep you feeling your best. Discretionary Bonus - Your hard work won't go unnoticed. When we do well, you'll do well. Generous Pension - We invest in your future with a 10% employer contribution, plus flexible options so you can adjust to your investment preferences. Electric Vehicle Scheme - Drive greener with tax efficient options to get behind the wheel of an electric car. Giving Back - Support causes you care about with our Payroll Giving Scheme and Matched Charitable Giving program. Bike to Work Scheme - Save money, stay active, and enjoy tax savings on a new bike. Family Friendly Policies - We support all paths to parenthood with: Enhanced Maternity Pay - 16 weeks full pay, 10 weeks half pay. Enhanced Paternity Pay - 2 weeks full pay, 2 weeks half pay. Adoption, Surrogacy & Shared Parental Leave. Fertility Treatment Support - Because your family matters. Time to Recharge - 25 days annual leave + bank holidays (and your allowance grows the longer you're with us!). Learning & Development - We invest in you with: Personalised development plans tailored to your goals. Full support for certifications. Access to The Oakland Academy for a suite of learning materials. An annual Personal Learning Budget to upskill in ways that matter to you. Refer & Earn - Know someone great? If they join us, you'll get a referral bonus as a thank you. Diversity, Equity, Inclusion & Belonging at Oakland At Oakland, we believe that diverse perspectives drive better outcomes for our people, our clients, and our business. Our commitment to DEIB isn't just about policies; it's about creating a workplace where everyone feels heard, valued, and empowered to thrive. We are building a truly inclusive Oakland where you can be yourself, no matter your background, gender, age, race, ethnicity, disability, sexual orientation, or any other characteristic that makes you, you. Fair & Inclusive Hiring - Every interviewer completes recruitment and unconscious bias training, and our hiring process is skills based and structured to ensure fairness and consistency for all candidates. Support Throughout the Interview Process - If you require any reasonable accommodations to make your interview experience more accessible, our Talent team is here to help. Just let us know.
DCS Recruitment
IT Manager
DCS Recruitment Oldham, Lancashire
IT Manager - Oldham (Fully Onsite) Hours: 7.30am - 4.30pm, Monday-Friday (Flexible) Contract: Permanent, Full-Time Reports to: Operations Director Location: Oldham HQ with multi site responsibility (6 locations) We're looking for a hands on IT Manager to lead and develop our IT function across six UK sites. This is a fully onsite leadership role, ideal for someone who thrives in a fast-paced operational environment and has strong expertise in Microsoft Dynamics 365 Business Central (SaaS). About the Role You will take ownership of our entire IT estate strategy, infrastructure, cybersecurity, ERP management, supplier relationships, support, and digital transformation. You'll also manage and develop one IT team member while working directly with senior leadership to drive technology improvements and reliability across the business. Key Responsibilities Lead the company's IT strategy, performance, and continuous improvement. Own, optimise, and develop Microsoft Dynamics 365 Business Central, managing configuration, upgrades, user support, and partner relationships. Oversee on prem and cloud infrastructure, networks, servers, storage, Wi Fi, and telephony across all sites. Maintain strong cybersecurity controls, policies, backups, and compliance (including GDPR). Manage Microsoft 365, licensing, contracts, and key IT suppliers. Support core business applications and integrations (including website, EDI, AMS, and internal systems). Ensure high quality user support, communication, and training. Lead IT and digital projects from scoping through to delivery and adoption. Maintain disaster recovery and business continuity readiness. What You'll Bring Proven experience as an IT Manager or senior IT lead in a multi site environment. Strong, hands on expertise in Microsoft Dynamics 365 Business Central (SaaS). Broad infrastructure, networking, and Microsoft 365 knowledge. Strong understanding of cybersecurity, audits, policies, and risk management. Experience managing suppliers, contracts, and IT assets. A proactive, organised, and people-focused approach. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Apr 17, 2026
Full time
IT Manager - Oldham (Fully Onsite) Hours: 7.30am - 4.30pm, Monday-Friday (Flexible) Contract: Permanent, Full-Time Reports to: Operations Director Location: Oldham HQ with multi site responsibility (6 locations) We're looking for a hands on IT Manager to lead and develop our IT function across six UK sites. This is a fully onsite leadership role, ideal for someone who thrives in a fast-paced operational environment and has strong expertise in Microsoft Dynamics 365 Business Central (SaaS). About the Role You will take ownership of our entire IT estate strategy, infrastructure, cybersecurity, ERP management, supplier relationships, support, and digital transformation. You'll also manage and develop one IT team member while working directly with senior leadership to drive technology improvements and reliability across the business. Key Responsibilities Lead the company's IT strategy, performance, and continuous improvement. Own, optimise, and develop Microsoft Dynamics 365 Business Central, managing configuration, upgrades, user support, and partner relationships. Oversee on prem and cloud infrastructure, networks, servers, storage, Wi Fi, and telephony across all sites. Maintain strong cybersecurity controls, policies, backups, and compliance (including GDPR). Manage Microsoft 365, licensing, contracts, and key IT suppliers. Support core business applications and integrations (including website, EDI, AMS, and internal systems). Ensure high quality user support, communication, and training. Lead IT and digital projects from scoping through to delivery and adoption. Maintain disaster recovery and business continuity readiness. What You'll Bring Proven experience as an IT Manager or senior IT lead in a multi site environment. Strong, hands on expertise in Microsoft Dynamics 365 Business Central (SaaS). Broad infrastructure, networking, and Microsoft 365 knowledge. Strong understanding of cybersecurity, audits, policies, and risk management. Experience managing suppliers, contracts, and IT assets. A proactive, organised, and people-focused approach. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Change Manager
NextEnergy Group
We are seeking an experienced Change Manager to lead the people side of digital transformation at NextEnergy Group. This is a newly created function and role, the first of its kind in the organisation, and represents a genuine opportunity to define how change is managed, communicated, and embedded across the business. You will be responsible for ensuring that digital initiatives delivered by the Technology & Digital Services (TDS) team land successfully with end users, driving adoption, minimising disruption, and maximising the return on our technology investments. Working closely with a network of business side change agents, including our Communications & Branding team, you will align internal communications, readiness activities, and training to support the rollout of our growing portfolio of digital products and platforms. This role requires someone who can build from the ground up establishing the change management standards, tools, and frameworks that will underpin TDS delivery for years to come - while simultaneously managing an in flight portfolio of initiatives from day one. You will need to be as comfortable chairing our Change Advisory Board (CAB) and influencing senior stakeholders as you are coaching a change agent or product manager through the change process for the first time. KEY RESPONSIBILITIES Define, implement, and continuously improve a structured change management methodology aligned to an industry recognised framework (e.g. Prosci/ADKAR, Kotter, or equivalent), building a repeatable, scalable approach that can grow with the team. Develop and maintain the organisation's change management standards, templates, and playbooks for digital initiative rollouts. Assess the change impact and organisational readiness for each initiative, tailoring the approach to the scale, risk, and complexity of each rollout. Ensure change management activities are fully embedded within the agile delivery framework, integrated from project inception through to post launch adoption rather than treated as a downstream activity. Ensure that all change initiatives are clearly positioned within the broader Group strategy, reinforcing organisational priorities and helping employees understand the strategic rationale behind digital transformation efforts. Build the change management capability of the TDS team and wider business, creating shared language and consistent practices. Define how change management success is measured, ensuring all metrics and outcomes are aligned to the organisation's existing benefits realisation framework, and incorporating employee engagement, sentiment, and change readiness indicators in collaboration with Communications and People teams. Change Advisory Board (CAB) Co Chair the CAB, owning the agenda, process, and rigour of change request reviews across the TDS portfolio. Ensure that change requests are assessed consistently, with appropriate stakeholder representation and clear decision making on approval, deferral, or rejection. Coach both change agents and product managers on the CAB process, building understanding and confidence in how to prepare, present, and respond to change requests effectively. Continuously improve the CAB process to keep pace with the volume and complexity of digital change across the organisation. Digital Initiative Delivery Partner with Product Managers and the PMO to embed change management activities into the agile delivery lifecycle from inception through to post launch adoption. Develop and execute change plans for concurrent digital rollouts, managing competing priorities and timelines across the TDS portfolio. Track adoption and benefits realisation against agreed metrics, providing clear and regular reporting to senior stakeholders in line with the organisation's benefits realisation framework. Lead post implementation reviews to capture lessons learned and continuously improve the change approach. Change Agent Network Identify, engage, and develop a network of change agents across the business to act as champions for digital initiatives within their teams. Coach change agents on change management principles and practice, equipping them with the tools, messaging, and confidence they need to drive adoption locally. Maintain strong, trust based relationships with change agents, acting as their primary point of contact and escalation route throughout each rollout. Stakeholder Engagement & Internal Communications Map and manage stakeholder groups across each initiative, developing targeted engagement strategies based on impact and influence. Work in partnership with the Communications & Branding team to develop and coordinate internal communications, ensuring messaging aligns with the Group's strategic narrative, is fully on brand, clear, timely, and tailored to the audience, in line with established communications governance and approval processes. All internal communications will be developed in partnership with the Communications & Branding team, who retain ownership of tone of voice, messaging standards, brand alignment, and channel governance. Facilitate workshops, roadshows, and briefing sessions to build awareness and desire for change across affected teams. Provide coaching and support to senior leaders to help them fulfil their role as visible and effective change sponsors, establishing clear expectations and accountability for active leadership throughout each initiative lifecycle. Training & Enablement Identify training needs arising from digital rollouts and coordinate the development and delivery of appropriate learning interventions. Ensure end users are fully equipped to adopt new tools, processes, and ways of working before go live. Develop self service enablement resources to support ongoing adoption beyond the initial rollout period. Risk & Resistance Management Proactively identify resistance to change and develop targeted mitigation strategies to address it. Escalate material change risks to the Head of Product & PMO and relevant project sponsors, with recommended actions. Monitor adoption and usage data post launch, identifying areas where additional support or intervention is needed. SKILLS & COMPETENCIES Deep expertise in at least one industry recognised change management methodology (e.g. Prosci/ADKAR, Kotter, or similar), with the ability to adapt and evolve the approach to suit the organisation. Proven ability to build change management frameworks and practices from scratch in an organisation with limited existing capability. Strong understanding of how technology and digital change affects people, processes, and culture and what it takes to make adoption stick. Experience chairing or leading a Change Advisory Board process in a technology or digital environment highly desirable. Fluency in agile delivery practices and the ability to integrate change management activities seamlessly into agile ways of working. Excellent stakeholder management skills, with the ability to influence and build trust at all levels of the organisation without direct authority. Confident communicator, able to translate complex technical change into clear, compelling narratives for non technical audiences. Experience working alongside communications and branding functions to develop and deliver internal change communications. Skilled at managing multiple concurrent change initiatives, with strong planning and prioritisation skills. Resilient and adaptable, comfortable operating in ambiguity and hitting the ground running in a fast paced environment. Delivery focus with strong critical thinking and problem solving skills. Passion for sustainability and the mission to lead the transition to clean energy. Commitment to NextEnergy Group's values: be a leader, build trust, be responsible, be innovative, and 'Bring your Alpha'. EXPERIENCE & QUALIFICATIONS 5-8 years of experience in a dedicated change management role, with a focus on digital or technology led change. Demonstrated experience designing and implementing a structured change management methodology within an organisation. Proven track record of managing change across multiple concurrent initiatives in a fast paced, agile environment. Experience chairing or playing a leading role in a Change Advisory Board process. Experience building and coordinating change agent or champion networks within a business. Strong background in stakeholder engagement and internal communications in the context of technology rollouts. Experience developing and delivering training and enablement programmes for new digital tools and processes. Experience working in the energy or financial services sector is essential. Experience working in or alongside a technology or digital delivery team is necessary. Formal change management certification (e.g. Prosci, APMG Change Management Practitioner, or equivalent) highly desirable. Fluency in Italian highly desirable given the Group's significant operations in Italy. The right to work in the UK. WHAT WE OFFER A busy role in a supportive team, with plenty of opportunities to learn. International scope - we operate in over 8 countries. Hybrid working - we will need you in the central London (Mayfair) office at least twice a week . click apply for full job details
Apr 17, 2026
Full time
We are seeking an experienced Change Manager to lead the people side of digital transformation at NextEnergy Group. This is a newly created function and role, the first of its kind in the organisation, and represents a genuine opportunity to define how change is managed, communicated, and embedded across the business. You will be responsible for ensuring that digital initiatives delivered by the Technology & Digital Services (TDS) team land successfully with end users, driving adoption, minimising disruption, and maximising the return on our technology investments. Working closely with a network of business side change agents, including our Communications & Branding team, you will align internal communications, readiness activities, and training to support the rollout of our growing portfolio of digital products and platforms. This role requires someone who can build from the ground up establishing the change management standards, tools, and frameworks that will underpin TDS delivery for years to come - while simultaneously managing an in flight portfolio of initiatives from day one. You will need to be as comfortable chairing our Change Advisory Board (CAB) and influencing senior stakeholders as you are coaching a change agent or product manager through the change process for the first time. KEY RESPONSIBILITIES Define, implement, and continuously improve a structured change management methodology aligned to an industry recognised framework (e.g. Prosci/ADKAR, Kotter, or equivalent), building a repeatable, scalable approach that can grow with the team. Develop and maintain the organisation's change management standards, templates, and playbooks for digital initiative rollouts. Assess the change impact and organisational readiness for each initiative, tailoring the approach to the scale, risk, and complexity of each rollout. Ensure change management activities are fully embedded within the agile delivery framework, integrated from project inception through to post launch adoption rather than treated as a downstream activity. Ensure that all change initiatives are clearly positioned within the broader Group strategy, reinforcing organisational priorities and helping employees understand the strategic rationale behind digital transformation efforts. Build the change management capability of the TDS team and wider business, creating shared language and consistent practices. Define how change management success is measured, ensuring all metrics and outcomes are aligned to the organisation's existing benefits realisation framework, and incorporating employee engagement, sentiment, and change readiness indicators in collaboration with Communications and People teams. Change Advisory Board (CAB) Co Chair the CAB, owning the agenda, process, and rigour of change request reviews across the TDS portfolio. Ensure that change requests are assessed consistently, with appropriate stakeholder representation and clear decision making on approval, deferral, or rejection. Coach both change agents and product managers on the CAB process, building understanding and confidence in how to prepare, present, and respond to change requests effectively. Continuously improve the CAB process to keep pace with the volume and complexity of digital change across the organisation. Digital Initiative Delivery Partner with Product Managers and the PMO to embed change management activities into the agile delivery lifecycle from inception through to post launch adoption. Develop and execute change plans for concurrent digital rollouts, managing competing priorities and timelines across the TDS portfolio. Track adoption and benefits realisation against agreed metrics, providing clear and regular reporting to senior stakeholders in line with the organisation's benefits realisation framework. Lead post implementation reviews to capture lessons learned and continuously improve the change approach. Change Agent Network Identify, engage, and develop a network of change agents across the business to act as champions for digital initiatives within their teams. Coach change agents on change management principles and practice, equipping them with the tools, messaging, and confidence they need to drive adoption locally. Maintain strong, trust based relationships with change agents, acting as their primary point of contact and escalation route throughout each rollout. Stakeholder Engagement & Internal Communications Map and manage stakeholder groups across each initiative, developing targeted engagement strategies based on impact and influence. Work in partnership with the Communications & Branding team to develop and coordinate internal communications, ensuring messaging aligns with the Group's strategic narrative, is fully on brand, clear, timely, and tailored to the audience, in line with established communications governance and approval processes. All internal communications will be developed in partnership with the Communications & Branding team, who retain ownership of tone of voice, messaging standards, brand alignment, and channel governance. Facilitate workshops, roadshows, and briefing sessions to build awareness and desire for change across affected teams. Provide coaching and support to senior leaders to help them fulfil their role as visible and effective change sponsors, establishing clear expectations and accountability for active leadership throughout each initiative lifecycle. Training & Enablement Identify training needs arising from digital rollouts and coordinate the development and delivery of appropriate learning interventions. Ensure end users are fully equipped to adopt new tools, processes, and ways of working before go live. Develop self service enablement resources to support ongoing adoption beyond the initial rollout period. Risk & Resistance Management Proactively identify resistance to change and develop targeted mitigation strategies to address it. Escalate material change risks to the Head of Product & PMO and relevant project sponsors, with recommended actions. Monitor adoption and usage data post launch, identifying areas where additional support or intervention is needed. SKILLS & COMPETENCIES Deep expertise in at least one industry recognised change management methodology (e.g. Prosci/ADKAR, Kotter, or similar), with the ability to adapt and evolve the approach to suit the organisation. Proven ability to build change management frameworks and practices from scratch in an organisation with limited existing capability. Strong understanding of how technology and digital change affects people, processes, and culture and what it takes to make adoption stick. Experience chairing or leading a Change Advisory Board process in a technology or digital environment highly desirable. Fluency in agile delivery practices and the ability to integrate change management activities seamlessly into agile ways of working. Excellent stakeholder management skills, with the ability to influence and build trust at all levels of the organisation without direct authority. Confident communicator, able to translate complex technical change into clear, compelling narratives for non technical audiences. Experience working alongside communications and branding functions to develop and deliver internal change communications. Skilled at managing multiple concurrent change initiatives, with strong planning and prioritisation skills. Resilient and adaptable, comfortable operating in ambiguity and hitting the ground running in a fast paced environment. Delivery focus with strong critical thinking and problem solving skills. Passion for sustainability and the mission to lead the transition to clean energy. Commitment to NextEnergy Group's values: be a leader, build trust, be responsible, be innovative, and 'Bring your Alpha'. EXPERIENCE & QUALIFICATIONS 5-8 years of experience in a dedicated change management role, with a focus on digital or technology led change. Demonstrated experience designing and implementing a structured change management methodology within an organisation. Proven track record of managing change across multiple concurrent initiatives in a fast paced, agile environment. Experience chairing or playing a leading role in a Change Advisory Board process. Experience building and coordinating change agent or champion networks within a business. Strong background in stakeholder engagement and internal communications in the context of technology rollouts. Experience developing and delivering training and enablement programmes for new digital tools and processes. Experience working in the energy or financial services sector is essential. Experience working in or alongside a technology or digital delivery team is necessary. Formal change management certification (e.g. Prosci, APMG Change Management Practitioner, or equivalent) highly desirable. Fluency in Italian highly desirable given the Group's significant operations in Italy. The right to work in the UK. WHAT WE OFFER A busy role in a supportive team, with plenty of opportunities to learn. International scope - we operate in over 8 countries. Hybrid working - we will need you in the central London (Mayfair) office at least twice a week . click apply for full job details
Network Engineering Professional
BT Group
Job Description Please wait Network Engineering ProfessionalReq ID: 57353Posting Start Date: 31/03/2026Job Function: EngineeringDivision: UK BusinessJob Location: GBR Edinburgh Clockwise, GBR Refer to Home Address EN & WA, GBR-London-BTHQ One BrahamAdvertised Salary: Competitive Salary + Great BenefitsJob Req ID: 57353Posting Date: 31/03/2026Function: Network EngineeringLocation: UK Home Based - Occasional travel to Edinburgh and London About the role This role sits within the NatWest Group security team and is responsible for the build, run and continuous improvement of network traffic management and Layer 7 security services, including F5 LTM, GTM/DNS, ASM (WAF) and APM.You will protect the resilience, availability and security of business-critical digital channels for a major UK banking customer. By partnering across engineering, operations and security teams, you will be required to reduce risk, improve performance and enable secure, well-governed change that supports customer experience and protects brand reputation. What you'll be doing • Communicate and collaborate across multiple disciplines and stakeholders. Work collaboratively with the hosting services platform, security and business teams to ensure that NatWest F5 changes are deployed effectively and efficiently. • Develop and operate systems and applications that provide core network services to NatWest. • Participate in NatWest Network Services' projects, architecture and planning. • Support for NatWest on network service design and troubleshooting. • Provide escalation support to the NatWest Network Operations team as required. • Assist in the Identification of service and cost improvement opportunities to make platform operations more efficient. • Contribute to NatWest Network Services' budgetary submissions for lifecycle and risk, addressing activities such as lifecycle management and the service improvement plan. Essential skills/experience • Experience operating and improving F5-based network traffic management and web application firewall services in complex enterprise environments. • Working knowledge of some (or more) F5 Platforms e.g. LTM, GTM/DNS, ASM/WAF and APM, or closely related enterprise experience. • Experience managing incidents and problems in large scale, business critical services. • Experience planning and delivering (or supporting) lifecycle activities such as patching, upgrades and service improvements. • Clear written and verbal communication, with the ability to build trusted relationships and influence stakeholders at different levels. • Experience working in Agile or DevOps environments and producing high quality technical documentation and knowledge transfer materials. • A practical approach to problem solving, risk reduction, automation and continuous service improvement. Desirable skills/experience • F5 Certified Technology Specialist qualifications in LTM/ASM, GTM/DNS or APM, or equivalent practical experience. • Experience working across multi-vendor network security environments. • Familiarity with tools such as Jira and ServiceNow (or equivalent). • Experience supporting financial services customers and understanding the regulatory and risk expectations of that environment. Our package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:• 10% on target annual bonus • Access to an online private GP 24/7 for you and your immediate family • Market-leading paid carers leave with up to 2 weeks off • Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay • Discounted EE and BT products, including mobile and broadband • Market leading Pension scheme - 5% from you and 10% from us • Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Please wait
Apr 17, 2026
Full time
Job Description Please wait Network Engineering ProfessionalReq ID: 57353Posting Start Date: 31/03/2026Job Function: EngineeringDivision: UK BusinessJob Location: GBR Edinburgh Clockwise, GBR Refer to Home Address EN & WA, GBR-London-BTHQ One BrahamAdvertised Salary: Competitive Salary + Great BenefitsJob Req ID: 57353Posting Date: 31/03/2026Function: Network EngineeringLocation: UK Home Based - Occasional travel to Edinburgh and London About the role This role sits within the NatWest Group security team and is responsible for the build, run and continuous improvement of network traffic management and Layer 7 security services, including F5 LTM, GTM/DNS, ASM (WAF) and APM.You will protect the resilience, availability and security of business-critical digital channels for a major UK banking customer. By partnering across engineering, operations and security teams, you will be required to reduce risk, improve performance and enable secure, well-governed change that supports customer experience and protects brand reputation. What you'll be doing • Communicate and collaborate across multiple disciplines and stakeholders. Work collaboratively with the hosting services platform, security and business teams to ensure that NatWest F5 changes are deployed effectively and efficiently. • Develop and operate systems and applications that provide core network services to NatWest. • Participate in NatWest Network Services' projects, architecture and planning. • Support for NatWest on network service design and troubleshooting. • Provide escalation support to the NatWest Network Operations team as required. • Assist in the Identification of service and cost improvement opportunities to make platform operations more efficient. • Contribute to NatWest Network Services' budgetary submissions for lifecycle and risk, addressing activities such as lifecycle management and the service improvement plan. Essential skills/experience • Experience operating and improving F5-based network traffic management and web application firewall services in complex enterprise environments. • Working knowledge of some (or more) F5 Platforms e.g. LTM, GTM/DNS, ASM/WAF and APM, or closely related enterprise experience. • Experience managing incidents and problems in large scale, business critical services. • Experience planning and delivering (or supporting) lifecycle activities such as patching, upgrades and service improvements. • Clear written and verbal communication, with the ability to build trusted relationships and influence stakeholders at different levels. • Experience working in Agile or DevOps environments and producing high quality technical documentation and knowledge transfer materials. • A practical approach to problem solving, risk reduction, automation and continuous service improvement. Desirable skills/experience • F5 Certified Technology Specialist qualifications in LTM/ASM, GTM/DNS or APM, or equivalent practical experience. • Experience working across multi-vendor network security environments. • Familiarity with tools such as Jira and ServiceNow (or equivalent). • Experience supporting financial services customers and understanding the regulatory and risk expectations of that environment. Our package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:• 10% on target annual bonus • Access to an online private GP 24/7 for you and your immediate family • Market-leading paid carers leave with up to 2 weeks off • Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay • Discounted EE and BT products, including mobile and broadband • Market leading Pension scheme - 5% from you and 10% from us • Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Please wait
Senior Manager, Contract Intelligence
BT Group Birmingham, Staffordshire
Job Location: GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New BaileyAdvertised Salary: Competitive salary & benefitsThis role exists to ensure BT systematically realises the value it has already contracted for, by embedding intelligence, control, and automation into the management of third-party relationships. The Partner Management team are developing an AI enabled Contract Intelligence capability to transform how BT manages supplier commitments, pricing mechanisms (e.g., indexation), SLAs, service credits, and commercial risks across our partners/contracts. You will define and lead BT's Contract Intelligence and Contract mgmt. Automation capability as a core Digital control layer, transforming how the organisation governs third-party spend, realises contractual value, and manages commercial risk at scale. Lead the design, deployment and adoption of a Group wide Contract Intelligence platform and control system, integrating contract, performance, and financial data to drive decision-making across BT. You will operate at across business units, setting direction, shaping investment priorities, and ensuring this capability is embedded into BT's operating model, decision-making, and supplier governance. What you will be doing (Role Accountabilities) Set the Group strategy and roadmap for Contract Intelligence and Supplier Automation, aligned to BT's Digital and cost transformation priorities against the £14bn of external spend Own value realisation outcomes (e.g. contract value recovery, leakage reduction, risk mitigation, cycle time improvement), not just delivery of tooling Define and embed operating model and governance, ensuring contract intelligence is systematically used across Partner Management, Finance, Procurement, and Service teams Act as the senior interface up to exec level stakeholders, shaping priorities, securing investment, and driving adoption Lead cross-functional execution at scale, aligning data, AI, engineering, and commercial teams into a single coherent capability Establish BT-wide standards for contract analytics, obligation management, and supplier performance intelligence Drive continuous optimisation of third-party value, using AI-driven insights to influence supplier strategy, renewals, and commercial negotiations What you'll need to succeed (Skills & Experience) Essential experience Proven experience operating at senior leadership level, with the ability to shape direction and influence decisions at Executive level Deep understanding of supplier management, procurement, and commercial contract structures, including pricing mechanisms, SLAs, and risk allocation Experience building advanced AI solutions as well as automation to solve complex business problems and drive operational efficiency Strong experience in contract analytics, performance management, or financial/commercial assurance, ideally in large supplier environments Proven ability to lead through influence in matrix organisations, navigating competing priorities and driving alignment without direct authority Ideal Track record of defining and scaling business level capabilities or platforms, embedding them into operating models and driving adoption across complex organisations Strong commercial acumen with experience owning or influencing material financial outcomes (e.g. cost optimisation, value realisation, risk mitigation) Experience leading cross-functional delivery at scale, aligning business, technology, data, and finance teams to deliver measurable outcomes Demonstrated ability to translate strategy into execution, establishing governance, controls, and performance frameworks that drive sustained impact Essential skills AI & LLM Application: strong understanding of how to apply machine learning and large language models to unstructured data, workflow automation, and business decision support Commercial & financial insight: understands value drivers, cost structures, and risk, and uses data to drive decisions Leadership & capability building: able to build, scale, and evolve high-performing capabilities and teams Data-driven decision making: uses analytics and insight to prioritise, diagnose issues, and track value Problem solving & structured thinking: hypothesis led, able to break down complex challenges into actionable solutions Ideal Strategic thinking & enterprise mindset: able to define long-term direction and align initiatives to business strategy Systems thinking: able to design end to end solutions across people, process, data, and technology Stakeholder influence & executive communication: credible, concise, and impactful with senior audiences Change leadership: drives adoption of new ways of working and embeds them into business-as-usual Risk management & control mindset: ensures appropriate governance, compliance, and mitigation of commercial risk Collaboration & business partnering: works effectively across organisational boundaries to deliver shared outcomes Benefits of working for BT include: • 15% on target annual bonus • Private Healthcare for self & family • Company car or £5,500 cash alternative • X4 Salary Life Assurance • BT Pension scheme, minimum 5% employee contribution, BT contribution 10% • 25 days annual leave (not including bank holidays), increasing with service • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. • Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. • 24/7 private virtual GP appointments for UK colleagues • 2 weeks paid carer's leave • Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice • World-class training and development opportunities • Discounted broadband, mobile and TV package • Access to 100's of retail discounts including the BT shop Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best.BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology,
Apr 17, 2026
Full time
Job Location: GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New BaileyAdvertised Salary: Competitive salary & benefitsThis role exists to ensure BT systematically realises the value it has already contracted for, by embedding intelligence, control, and automation into the management of third-party relationships. The Partner Management team are developing an AI enabled Contract Intelligence capability to transform how BT manages supplier commitments, pricing mechanisms (e.g., indexation), SLAs, service credits, and commercial risks across our partners/contracts. You will define and lead BT's Contract Intelligence and Contract mgmt. Automation capability as a core Digital control layer, transforming how the organisation governs third-party spend, realises contractual value, and manages commercial risk at scale. Lead the design, deployment and adoption of a Group wide Contract Intelligence platform and control system, integrating contract, performance, and financial data to drive decision-making across BT. You will operate at across business units, setting direction, shaping investment priorities, and ensuring this capability is embedded into BT's operating model, decision-making, and supplier governance. What you will be doing (Role Accountabilities) Set the Group strategy and roadmap for Contract Intelligence and Supplier Automation, aligned to BT's Digital and cost transformation priorities against the £14bn of external spend Own value realisation outcomes (e.g. contract value recovery, leakage reduction, risk mitigation, cycle time improvement), not just delivery of tooling Define and embed operating model and governance, ensuring contract intelligence is systematically used across Partner Management, Finance, Procurement, and Service teams Act as the senior interface up to exec level stakeholders, shaping priorities, securing investment, and driving adoption Lead cross-functional execution at scale, aligning data, AI, engineering, and commercial teams into a single coherent capability Establish BT-wide standards for contract analytics, obligation management, and supplier performance intelligence Drive continuous optimisation of third-party value, using AI-driven insights to influence supplier strategy, renewals, and commercial negotiations What you'll need to succeed (Skills & Experience) Essential experience Proven experience operating at senior leadership level, with the ability to shape direction and influence decisions at Executive level Deep understanding of supplier management, procurement, and commercial contract structures, including pricing mechanisms, SLAs, and risk allocation Experience building advanced AI solutions as well as automation to solve complex business problems and drive operational efficiency Strong experience in contract analytics, performance management, or financial/commercial assurance, ideally in large supplier environments Proven ability to lead through influence in matrix organisations, navigating competing priorities and driving alignment without direct authority Ideal Track record of defining and scaling business level capabilities or platforms, embedding them into operating models and driving adoption across complex organisations Strong commercial acumen with experience owning or influencing material financial outcomes (e.g. cost optimisation, value realisation, risk mitigation) Experience leading cross-functional delivery at scale, aligning business, technology, data, and finance teams to deliver measurable outcomes Demonstrated ability to translate strategy into execution, establishing governance, controls, and performance frameworks that drive sustained impact Essential skills AI & LLM Application: strong understanding of how to apply machine learning and large language models to unstructured data, workflow automation, and business decision support Commercial & financial insight: understands value drivers, cost structures, and risk, and uses data to drive decisions Leadership & capability building: able to build, scale, and evolve high-performing capabilities and teams Data-driven decision making: uses analytics and insight to prioritise, diagnose issues, and track value Problem solving & structured thinking: hypothesis led, able to break down complex challenges into actionable solutions Ideal Strategic thinking & enterprise mindset: able to define long-term direction and align initiatives to business strategy Systems thinking: able to design end to end solutions across people, process, data, and technology Stakeholder influence & executive communication: credible, concise, and impactful with senior audiences Change leadership: drives adoption of new ways of working and embeds them into business-as-usual Risk management & control mindset: ensures appropriate governance, compliance, and mitigation of commercial risk Collaboration & business partnering: works effectively across organisational boundaries to deliver shared outcomes Benefits of working for BT include: • 15% on target annual bonus • Private Healthcare for self & family • Company car or £5,500 cash alternative • X4 Salary Life Assurance • BT Pension scheme, minimum 5% employee contribution, BT contribution 10% • 25 days annual leave (not including bank holidays), increasing with service • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. • Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. • 24/7 private virtual GP appointments for UK colleagues • 2 weeks paid carer's leave • Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice • World-class training and development opportunities • Discounted broadband, mobile and TV package • Access to 100's of retail discounts including the BT shop Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best.BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology,
Taylor James Resourcing
IT Help Desk Team Leader
Taylor James Resourcing
Our client is looking for a Senior Credit Controller Reinsurance Accounting Technician to £50,000. We are looking for a graduate with a Degree in Accounting. Our client is a Global Financial Markets Trading Company. Our client is a small Exchange based Trading and Broking business. Date: 12 Jan 2024 Sector: IT Type: Permanent Location: London Salary: £65,000 - 70,000 per annum Email: Ref: dbb We are looking for a Team Leader to manage the EMEA IT Operations Support team (primarily based in London) and be the key point of contact for the End User community at the company. This position would be great for someone with some previous experience in an IT Leadership support role who is keen to develop their leadership skills further. The ideal candidate should be enthusiastic about delivering the highest standard of IT support, with a genuine interest in technology and its application in supporting the business. You should be customer oriented with experience delivering a 'White Glove' service to VIPs. The role is more focused on leading & developing the team, so some previous man management experience will be required. Also, as this is managing a technical team you will need to have worked previously in a senior technical role as this will help you to challenge & deliver solutions/processes that add value to the business and are fit for purpose. The team works hand in hand with other support teams across APAC & NASA to provide 24/7 support. This role will need to ensure correct handovers take place between regions with continued focus on key issues. There is an element of local on call with the Team, Monday to Sunday 08:00hrs to 18:00hrs, and you will need to ensure this is adequately resourced. Key Responsibilities Managing the EMEA Operations Team and acting as the key point of contact for user incidents & requests and ensuring a "white glove" service is provided/tracked for VIPs within the firm. Ensuring incidents/requests are correctly tri aged and prioritised to effective resolution, including user expectation & effective communication. Lead by example to set the standard for support and manage all queues to ensure that no calls are unanswered or unassigned. Track all associated KPI's & CSFs, and undertake frequent reviews to make sure they remain relevant and effective in delivering the right outcome to our customer base. Use existing data (ticket & phone statistics) to ensure shifts are effectively managed, tickets are dealt with and the correct level of quality is being applied. Continuously look for ways to develop & improve the entire team, identify training & personal development requirements. Create and maintain accurate and concise ticket update/knowledge base documentation within ServiceNow, with high focus on regional specifics. Educate colleagues on best practice, adoption & utilisation of technology to improve services. Work with the IT Manager to identify trends/potential problems and plan to remediate. Review all frequent "Start of Day" checks to ensure they remain effective; be responsible for the operational stability of printers/peripherals. Provide support with hardware and software maintenance. Assist in leading, championing and adhering to all global policies and processes to resolve issues and problems. Work with a "global mindset" to help ensure we deliver the same high service to our customers, regardless of location. Providing an escalation point for engineering and operations teams. What We're Looking For: Experience & Knowledge Previous experience within a customer facing IT Support Team leadership role/IT Support Team. Experience using data to drive desired positive outcomes. Good knowledge of ServiceNow ITSM (or similar). Customer oriented, with a passion for delivering excellent service and continuous improvement. A collaborator who can work within a framework of procedure and policies. Self motivated and able to use initiative. Flexible and willing to work outside of the core hours if necessary. Knowledge and some experience of products within the Microsoft 365 suite. Good working knowledge of productivity and collaboration applications such as Teams, SharePoint, OneDrive, and Exchange would be advantageous. Knowledge and experience of Active Directory & Azure Active Directory administration. Required Skills Experience with collaboration tools such as Jira/ServiceNow. VMWare ESXi, vCentre & Horizon. Storage technologies. Backup tools (e.g., CommVault or similar). Azure AD (including conditional access, SSO, application registration, provisioning), M365 & Intune. Windows Server/client, Windows certificate services. Active Directory (and associated technologies), Exchange Server, clustering, and file servers. SMTP. HPe hardware. Network routing / 802.1x / firewalling. Cisco call manager. Monitoring and alerting techniques (e.g., SolarWinds).
Apr 17, 2026
Full time
Our client is looking for a Senior Credit Controller Reinsurance Accounting Technician to £50,000. We are looking for a graduate with a Degree in Accounting. Our client is a Global Financial Markets Trading Company. Our client is a small Exchange based Trading and Broking business. Date: 12 Jan 2024 Sector: IT Type: Permanent Location: London Salary: £65,000 - 70,000 per annum Email: Ref: dbb We are looking for a Team Leader to manage the EMEA IT Operations Support team (primarily based in London) and be the key point of contact for the End User community at the company. This position would be great for someone with some previous experience in an IT Leadership support role who is keen to develop their leadership skills further. The ideal candidate should be enthusiastic about delivering the highest standard of IT support, with a genuine interest in technology and its application in supporting the business. You should be customer oriented with experience delivering a 'White Glove' service to VIPs. The role is more focused on leading & developing the team, so some previous man management experience will be required. Also, as this is managing a technical team you will need to have worked previously in a senior technical role as this will help you to challenge & deliver solutions/processes that add value to the business and are fit for purpose. The team works hand in hand with other support teams across APAC & NASA to provide 24/7 support. This role will need to ensure correct handovers take place between regions with continued focus on key issues. There is an element of local on call with the Team, Monday to Sunday 08:00hrs to 18:00hrs, and you will need to ensure this is adequately resourced. Key Responsibilities Managing the EMEA Operations Team and acting as the key point of contact for user incidents & requests and ensuring a "white glove" service is provided/tracked for VIPs within the firm. Ensuring incidents/requests are correctly tri aged and prioritised to effective resolution, including user expectation & effective communication. Lead by example to set the standard for support and manage all queues to ensure that no calls are unanswered or unassigned. Track all associated KPI's & CSFs, and undertake frequent reviews to make sure they remain relevant and effective in delivering the right outcome to our customer base. Use existing data (ticket & phone statistics) to ensure shifts are effectively managed, tickets are dealt with and the correct level of quality is being applied. Continuously look for ways to develop & improve the entire team, identify training & personal development requirements. Create and maintain accurate and concise ticket update/knowledge base documentation within ServiceNow, with high focus on regional specifics. Educate colleagues on best practice, adoption & utilisation of technology to improve services. Work with the IT Manager to identify trends/potential problems and plan to remediate. Review all frequent "Start of Day" checks to ensure they remain effective; be responsible for the operational stability of printers/peripherals. Provide support with hardware and software maintenance. Assist in leading, championing and adhering to all global policies and processes to resolve issues and problems. Work with a "global mindset" to help ensure we deliver the same high service to our customers, regardless of location. Providing an escalation point for engineering and operations teams. What We're Looking For: Experience & Knowledge Previous experience within a customer facing IT Support Team leadership role/IT Support Team. Experience using data to drive desired positive outcomes. Good knowledge of ServiceNow ITSM (or similar). Customer oriented, with a passion for delivering excellent service and continuous improvement. A collaborator who can work within a framework of procedure and policies. Self motivated and able to use initiative. Flexible and willing to work outside of the core hours if necessary. Knowledge and some experience of products within the Microsoft 365 suite. Good working knowledge of productivity and collaboration applications such as Teams, SharePoint, OneDrive, and Exchange would be advantageous. Knowledge and experience of Active Directory & Azure Active Directory administration. Required Skills Experience with collaboration tools such as Jira/ServiceNow. VMWare ESXi, vCentre & Horizon. Storage technologies. Backup tools (e.g., CommVault or similar). Azure AD (including conditional access, SSO, application registration, provisioning), M365 & Intune. Windows Server/client, Windows certificate services. Active Directory (and associated technologies), Exchange Server, clustering, and file servers. SMTP. HPe hardware. Network routing / 802.1x / firewalling. Cisco call manager. Monitoring and alerting techniques (e.g., SolarWinds).
Business Development Manager - Synthesio
Marketing Management Analytics, Inc.
Business Development Manager - Synthesio London, England, United Kingdom (Hybrid) Be the First to Apply Job Description Are you ready to drive the growth of a leading AI-powered consumer intelligence platform? Do you thrive in a dynamic environment where you can make a significant impact? If you are a motivated professional with a proven ability to foster business relationships, we want to hear from you! About the Role As a Business Development Manager at Ipsos Synthesio, you will play a pivotal role in expanding our presence across major brands, agencies, and consultancies. You will help organizations unlock the immense value of digital consumer conversations, connecting our advanced analytics capabilities with real-world marketing, brand, and innovation challenges. Working within a global Ipsos community, you will collaborate with cross-functional teams to deliver impactful solutions that shape client decision-making and drive long-term growth. Your day-to-day responsibilities will include identifying and developing new business opportunities for the Synthesio platform, engaging with insights, marketing, and digital leaders, delivering platform demonstrations, managing the sales cycle, and contributing insights for product development. Join a dynamic, global team at the forefront of consumer intelligence. Make a direct impact on our growth and help world-leading organizations make more informed strategic decisions. About You Commercially-minded individual with experience in SaaS, MarTech, AdTech, or consumer insights environments. Capable of engaging with senior marketing and insights stakeholders. Proficient in AI use and adoption. Strong communicative ability to clearly explain technology solutions. Proven ability to build relationships with senior stakeholders. Organized and able to manage a sales pipeline efficiently. Strong communication and presentation skills with the ability to clearly explain technology solutions and business value Ability to build relationships with senior stakeholders across insights, marketing and digital teams Commercial awareness and the ability to identify and develop new business opportunities through to close Confidence managing multiple opportunities and maintaining an organised pipeline Experience using CRM platforms such as Salesforce or similar tools Experience working within SaaS, MarTech, AdTech, or consumer intelligence platforms Familiarity with social media analytics, digital marketing, or consumer insights tools Experience engaging with insights, marketing, or innovation teams within brands or agencies Exposure to consultative or value-based selling approaches Key Behaviours for Success: Client-focused thinking Curiosity & learning mindset Proactivity Accountability We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range health & wellbeing, financial benefits and professional development opportunities. We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week.We appreciate you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application. We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer.We provide an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome. Ready to have an impact? Apply now! About Us Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject matter experts from around the world, combining thematic and technical experts to deliver top quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work! Job Info Job Identification 7835 Job Category Research Knowledge Posting Date 03/06/2026, 04:33 PM Locations London, England, United Kingdom (Hybrid)
Apr 17, 2026
Full time
Business Development Manager - Synthesio London, England, United Kingdom (Hybrid) Be the First to Apply Job Description Are you ready to drive the growth of a leading AI-powered consumer intelligence platform? Do you thrive in a dynamic environment where you can make a significant impact? If you are a motivated professional with a proven ability to foster business relationships, we want to hear from you! About the Role As a Business Development Manager at Ipsos Synthesio, you will play a pivotal role in expanding our presence across major brands, agencies, and consultancies. You will help organizations unlock the immense value of digital consumer conversations, connecting our advanced analytics capabilities with real-world marketing, brand, and innovation challenges. Working within a global Ipsos community, you will collaborate with cross-functional teams to deliver impactful solutions that shape client decision-making and drive long-term growth. Your day-to-day responsibilities will include identifying and developing new business opportunities for the Synthesio platform, engaging with insights, marketing, and digital leaders, delivering platform demonstrations, managing the sales cycle, and contributing insights for product development. Join a dynamic, global team at the forefront of consumer intelligence. Make a direct impact on our growth and help world-leading organizations make more informed strategic decisions. About You Commercially-minded individual with experience in SaaS, MarTech, AdTech, or consumer insights environments. Capable of engaging with senior marketing and insights stakeholders. Proficient in AI use and adoption. Strong communicative ability to clearly explain technology solutions. Proven ability to build relationships with senior stakeholders. Organized and able to manage a sales pipeline efficiently. Strong communication and presentation skills with the ability to clearly explain technology solutions and business value Ability to build relationships with senior stakeholders across insights, marketing and digital teams Commercial awareness and the ability to identify and develop new business opportunities through to close Confidence managing multiple opportunities and maintaining an organised pipeline Experience using CRM platforms such as Salesforce or similar tools Experience working within SaaS, MarTech, AdTech, or consumer intelligence platforms Familiarity with social media analytics, digital marketing, or consumer insights tools Experience engaging with insights, marketing, or innovation teams within brands or agencies Exposure to consultative or value-based selling approaches Key Behaviours for Success: Client-focused thinking Curiosity & learning mindset Proactivity Accountability We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range health & wellbeing, financial benefits and professional development opportunities. We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week.We appreciate you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application. We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer.We provide an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome. Ready to have an impact? Apply now! About Us Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject matter experts from around the world, combining thematic and technical experts to deliver top quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work! Job Info Job Identification 7835 Job Category Research Knowledge Posting Date 03/06/2026, 04:33 PM Locations London, England, United Kingdom (Hybrid)
NG Bailey
Power Platform Lead
NG Bailey Leeds, Yorkshire
Power Platform Lead Leeds - hybrid (2-3 times a week in office) Permanent Summary We're seeking an experienced Power Platform Lead to join our ICT team who are mainly based in our Leeds office. Reporting to the Head of Development & Insight, you'll be responsible for owning, leading and shaping our Microsoft Power Platform capability across the organisation. This role will play a critical part in driving adoption of low-code, automation and AI capabilities, establishing strong governance, and enabling the business to safely innovate using Power Apps, Power Automate, Copilot/Studio and associated Microsoft technologies. Key deliverables Product ownership & roadmap - Own and deliver the Power Platform and Copilot roadmap, aligned to business priorities, adoption and measurable value Platform leadership & CoE - Act as the organisational SME and champion; establish, run and evolve the Power Platform Centre of Excellence (standards, tooling, guidance and community) Governance, security & operations - Design and operate environment strategy, DLP policies and governance; manage administration, capacity, licensing, monitoring and optimisation Architecture & delivery - Provide architectural oversight and hands-on delivery across Power Apps, Power Automate and Copilot / Copilot Studio solutions ALM & standards - Define and embed SDLC and ALM practices (solutions, source control, pipelines, testing and releases) and maintain standards, patterns and reusable assets Adoption & innovation - Drive safe, governed adoption of Copilot and AI enabled capabilities, balancing innovation, risk and cost Business enablement - Identify automation and digital transformation opportunities, working directly with business stakeholders and delivery teams Insight & collaboration - Track usage, cost, adoption and value realisation; work closely with ICT, security, suppliers and Microsoft partners What we're looking for Hands-on platform experience - Proven experience delivering and administering Microsoft Power Platform and Copilot solutions, including Power Apps, Power Automate, Dataverse and Copilot Governance & platform control - Previous ownership of environment strategy, DLP policies, security, governance, licensing and capacity planning Solution design & integration - Strong knowledge of Power Platform solutions (apps, flows, agents), custom connectors, APIs and integration patterns Copilot & AI capability - Practical experience with Copilot for Microsoft 365, Copilot Studio and Copilot agents ALM & delivery practices - Understanding of Power Platform ALM / SDLC, including use of Azure DevOps or similar CI/CD tooling Broader Microsoft ecosystem - Experience with AI Builder, Logic Apps or Azure integration services beneficial but not essential Ways of working Product owner mindset: own the platform, recommend direction and deliver outcomes Able to translate business problems into simple, scalable low code and AI solutions Strong stakeholder management across technical and nontechnical audiences Pragmatic, adaptable and proactive in an evolving technology landscape Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 17, 2026
Full time
Power Platform Lead Leeds - hybrid (2-3 times a week in office) Permanent Summary We're seeking an experienced Power Platform Lead to join our ICT team who are mainly based in our Leeds office. Reporting to the Head of Development & Insight, you'll be responsible for owning, leading and shaping our Microsoft Power Platform capability across the organisation. This role will play a critical part in driving adoption of low-code, automation and AI capabilities, establishing strong governance, and enabling the business to safely innovate using Power Apps, Power Automate, Copilot/Studio and associated Microsoft technologies. Key deliverables Product ownership & roadmap - Own and deliver the Power Platform and Copilot roadmap, aligned to business priorities, adoption and measurable value Platform leadership & CoE - Act as the organisational SME and champion; establish, run and evolve the Power Platform Centre of Excellence (standards, tooling, guidance and community) Governance, security & operations - Design and operate environment strategy, DLP policies and governance; manage administration, capacity, licensing, monitoring and optimisation Architecture & delivery - Provide architectural oversight and hands-on delivery across Power Apps, Power Automate and Copilot / Copilot Studio solutions ALM & standards - Define and embed SDLC and ALM practices (solutions, source control, pipelines, testing and releases) and maintain standards, patterns and reusable assets Adoption & innovation - Drive safe, governed adoption of Copilot and AI enabled capabilities, balancing innovation, risk and cost Business enablement - Identify automation and digital transformation opportunities, working directly with business stakeholders and delivery teams Insight & collaboration - Track usage, cost, adoption and value realisation; work closely with ICT, security, suppliers and Microsoft partners What we're looking for Hands-on platform experience - Proven experience delivering and administering Microsoft Power Platform and Copilot solutions, including Power Apps, Power Automate, Dataverse and Copilot Governance & platform control - Previous ownership of environment strategy, DLP policies, security, governance, licensing and capacity planning Solution design & integration - Strong knowledge of Power Platform solutions (apps, flows, agents), custom connectors, APIs and integration patterns Copilot & AI capability - Practical experience with Copilot for Microsoft 365, Copilot Studio and Copilot agents ALM & delivery practices - Understanding of Power Platform ALM / SDLC, including use of Azure DevOps or similar CI/CD tooling Broader Microsoft ecosystem - Experience with AI Builder, Logic Apps or Azure integration services beneficial but not essential Ways of working Product owner mindset: own the platform, recommend direction and deliver outcomes Able to translate business problems into simple, scalable low code and AI solutions Strong stakeholder management across technical and nontechnical audiences Pragmatic, adaptable and proactive in an evolving technology landscape Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Amazon
Senior Manager, FSI, AGS EMEA - UKIR Sales
Amazon
Job ID: AWS EMEA SARL (UK Branch) Would you like to be part of a team focused on accelerating cloud adoption and digital transformation across the UK insurance sector? Amazon Web Services (AWS) is seeking an exceptional Senior Sales Manager to lead our Insurance sales team within UK Financial Services, driving strategic growth with some of the most innovative insurers in the market. This role requires a candidate who possesses both enterprise sales excellence and deep Financial Services Industry (FSI) domain expertise, with the ability to navigate complex, ambiguous situations while managing internal and external relationships at the highest levels. You will lead a team of account managers focused on the UK insurance vertical, including London Market accounts, specialty insurers, and traditional carriers. Working as part of the broader UK FSI organization, you will collaborate with multiple business units and specialists such as FSI industry experts, Customer Success Managers (CSMs), Technical Account Managers (TAMs), Solutions Architects (SAs), Migration and Modernization specialists, Partner teams, and Digital Innovation experts to deliver exceptional outcomes for your customers. Key Responsibilities Build, lead, and develop a high-performing insurance sales organization, creating the sales strategy, methodologies, and processes to accelerate customer adoption and meet revenue targets. Hire and develop top talent, acting as a coach to account managers and cross-functional teams while fostering a culture of customer obsession and operational excellence. Establish yourself as a key AWS executive within the UK insurance market, building relationships with industry influencers and serving as a thought leader on cloud transformation. Drive revenue growth across a defined portfolio of UK insurance accounts to meet or exceed ambitious targets through strategic account planning and execution. Develop and execute comprehensive territory and account strategies that create robust sales pipelines, including opportunities in existing accounts and net-new business in untapped segments. Own senior executive relationships (CxO level) across your account portfolio, establishing AWS as the trusted transformation partner for UK insurers. Manage numerous strategic accounts concurrently, balancing deep engagement on transformational deals with scaled approaches for broader market coverage. Establish regular sales and business reporting cadences with your team, managing the sales pipeline through AWS-central to accurately forecast business performance. Evaluate sales metrics and data from accounts to continuously evolve strategy and drive improved outcomes. Guide strategic thinking for account strategies, provide innovative ideas for opportunity development, and improve win probability through positioning of AWS differentiators. Master operational elements of the business by coordinating with Sales Operations and engaging with Legal, Finance, HR, Tax, and other AWS teams as appropriate. Wield significant influence across internal AWS teams, working strategically with Marketing, Solution Architecture, Partner, Business Development, Professional Services, and Training organizations. Collaborate with FSI industry specialists, including insurance subject matter experts, to leverage repeatable sales motions for industry-specific workloads. Partner with the AWS Partner Network to execute joint selling opportunities, driving partner attachment and co-sell strategies across your portfolio. Serve as the voice of UK insurance customers within AWS, providing feedback to product and service teams to shape the AWS roadmap. Engage at the CxO and Board level with insurance customers, understanding their business priorities and working backwards from their challenges to deliver industry-relevant business value. Drive conversations around digital transformation, modernization, data-driven decision making, operational resilience, and emerging technologies including AI/ML and generative AI. Navigate complex contract negotiations, deal structuring, and private pricing agreements in collaboration with Legal, Finance, and Compliance teams. Champion customer success by orchestrating resources to deliver seamless, high-quality customer experiences. About the team You will join a customer-obsessed UK Financial Services sales organization that strives every day to delight our insurance customers and aspires to be the UK's transformation partner and cloud platform of choice. The UK FSI team has established deep relationships across banking, capital markets, payments, and insurance sectors, with a proven track record of driving strategic wins and long-term customer partnerships. Our insurance vertical focuses on London Market accounts, specialty insurers, traditional carriers, and InsurTech innovators, supporting customers across Property & Casualty, Specialty, Health & Life, Reinsurance, and emerging insurance segments. The team operates with a collaborative, One-Team mindset, working closely with Solutions Architects, Partner Success Managers, Customer Success Managers, and industry specialists to deliver comprehensive solutions. You'll be part of a tenured leadership team that values innovation, customer obsession, and continuous learning, with opportunities to influence AWS strategy at the highest levels. Basic Qualifications Experience as a quota-carrying technology field sales professional with a proven track record of success selling complex cloud solutions to large enterprises within Financial Services. Experience developing and managing a high-performing team. Experience identifying, developing, negotiating, and closing large-scale technology deals. Experience engaging and presenting to senior executives (CXO level). Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing. Experience delivering technology products or services in a high growth environment. Experience managing complex projects and/or programs within a matrix environment. Strong analytical skills, attention to detail, and effective communication abilities. Experience communicating and presenting to senior leadership. English-language communication skills, both written and verbal. Deep expertise in the Financial Services Industry, with specific knowledge of the insurance sector including underwriting, claims, distribution channels, and regulatory requirements. Preferred Qualifications Knowledge of current industry standards. Experience working with or having knowledge of cloud computing and existing cloud technologies. Experience as a manager with a track record of success. Experience negotiating complex deals with customers and partners or equivalent. Experience specifically within the UK insurance market, with established relationships across London Market, specialty insurers, or major carriers. Proven success working with and through partners, including systems integrators, consulting partners, and technology ISVs. MBA or advanced degree in Business, Technology, or related field. Demonstrated success in driving organizational change and leading teams through periods of growth and transformation. Strong understanding of insurance technology landscape including core systems, policy administration, claims platforms, and emerging InsurTech solutions. Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: April 1, 2026 (Updated 3 days ago)
Apr 17, 2026
Full time
Job ID: AWS EMEA SARL (UK Branch) Would you like to be part of a team focused on accelerating cloud adoption and digital transformation across the UK insurance sector? Amazon Web Services (AWS) is seeking an exceptional Senior Sales Manager to lead our Insurance sales team within UK Financial Services, driving strategic growth with some of the most innovative insurers in the market. This role requires a candidate who possesses both enterprise sales excellence and deep Financial Services Industry (FSI) domain expertise, with the ability to navigate complex, ambiguous situations while managing internal and external relationships at the highest levels. You will lead a team of account managers focused on the UK insurance vertical, including London Market accounts, specialty insurers, and traditional carriers. Working as part of the broader UK FSI organization, you will collaborate with multiple business units and specialists such as FSI industry experts, Customer Success Managers (CSMs), Technical Account Managers (TAMs), Solutions Architects (SAs), Migration and Modernization specialists, Partner teams, and Digital Innovation experts to deliver exceptional outcomes for your customers. Key Responsibilities Build, lead, and develop a high-performing insurance sales organization, creating the sales strategy, methodologies, and processes to accelerate customer adoption and meet revenue targets. Hire and develop top talent, acting as a coach to account managers and cross-functional teams while fostering a culture of customer obsession and operational excellence. Establish yourself as a key AWS executive within the UK insurance market, building relationships with industry influencers and serving as a thought leader on cloud transformation. Drive revenue growth across a defined portfolio of UK insurance accounts to meet or exceed ambitious targets through strategic account planning and execution. Develop and execute comprehensive territory and account strategies that create robust sales pipelines, including opportunities in existing accounts and net-new business in untapped segments. Own senior executive relationships (CxO level) across your account portfolio, establishing AWS as the trusted transformation partner for UK insurers. Manage numerous strategic accounts concurrently, balancing deep engagement on transformational deals with scaled approaches for broader market coverage. Establish regular sales and business reporting cadences with your team, managing the sales pipeline through AWS-central to accurately forecast business performance. Evaluate sales metrics and data from accounts to continuously evolve strategy and drive improved outcomes. Guide strategic thinking for account strategies, provide innovative ideas for opportunity development, and improve win probability through positioning of AWS differentiators. Master operational elements of the business by coordinating with Sales Operations and engaging with Legal, Finance, HR, Tax, and other AWS teams as appropriate. Wield significant influence across internal AWS teams, working strategically with Marketing, Solution Architecture, Partner, Business Development, Professional Services, and Training organizations. Collaborate with FSI industry specialists, including insurance subject matter experts, to leverage repeatable sales motions for industry-specific workloads. Partner with the AWS Partner Network to execute joint selling opportunities, driving partner attachment and co-sell strategies across your portfolio. Serve as the voice of UK insurance customers within AWS, providing feedback to product and service teams to shape the AWS roadmap. Engage at the CxO and Board level with insurance customers, understanding their business priorities and working backwards from their challenges to deliver industry-relevant business value. Drive conversations around digital transformation, modernization, data-driven decision making, operational resilience, and emerging technologies including AI/ML and generative AI. Navigate complex contract negotiations, deal structuring, and private pricing agreements in collaboration with Legal, Finance, and Compliance teams. Champion customer success by orchestrating resources to deliver seamless, high-quality customer experiences. About the team You will join a customer-obsessed UK Financial Services sales organization that strives every day to delight our insurance customers and aspires to be the UK's transformation partner and cloud platform of choice. The UK FSI team has established deep relationships across banking, capital markets, payments, and insurance sectors, with a proven track record of driving strategic wins and long-term customer partnerships. Our insurance vertical focuses on London Market accounts, specialty insurers, traditional carriers, and InsurTech innovators, supporting customers across Property & Casualty, Specialty, Health & Life, Reinsurance, and emerging insurance segments. The team operates with a collaborative, One-Team mindset, working closely with Solutions Architects, Partner Success Managers, Customer Success Managers, and industry specialists to deliver comprehensive solutions. You'll be part of a tenured leadership team that values innovation, customer obsession, and continuous learning, with opportunities to influence AWS strategy at the highest levels. Basic Qualifications Experience as a quota-carrying technology field sales professional with a proven track record of success selling complex cloud solutions to large enterprises within Financial Services. Experience developing and managing a high-performing team. Experience identifying, developing, negotiating, and closing large-scale technology deals. Experience engaging and presenting to senior executives (CXO level). Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing. Experience delivering technology products or services in a high growth environment. Experience managing complex projects and/or programs within a matrix environment. Strong analytical skills, attention to detail, and effective communication abilities. Experience communicating and presenting to senior leadership. English-language communication skills, both written and verbal. Deep expertise in the Financial Services Industry, with specific knowledge of the insurance sector including underwriting, claims, distribution channels, and regulatory requirements. Preferred Qualifications Knowledge of current industry standards. Experience working with or having knowledge of cloud computing and existing cloud technologies. Experience as a manager with a track record of success. Experience negotiating complex deals with customers and partners or equivalent. Experience specifically within the UK insurance market, with established relationships across London Market, specialty insurers, or major carriers. Proven success working with and through partners, including systems integrators, consulting partners, and technology ISVs. MBA or advanced degree in Business, Technology, or related field. Demonstrated success in driving organizational change and leading teams through periods of growth and transformation. Strong understanding of insurance technology landscape including core systems, policy administration, claims platforms, and emerging InsurTech solutions. Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: April 1, 2026 (Updated 3 days ago)
Scrum Master
Trades Workforce Solutions
Senior Scrum Master Location: Cheltenham (Hybrid working with occasional travel up to 25%) Clearance Requirement: Current UK Government Developed Vetting (DV) clearance Salary Range: £60,000 - £90,000 + Benefits Opportunity Overview We are working on behalf of a leading defence and national security organisation to identify experienced Agile Coaches and Scrum Masters to support a high-impact, mission-critical programme. This is an opportunity to contribute to complex and sensitive technology projects with real-world implications. You'll join a high-performing team that champions Agile values and supports continuous improvement across all areas of software delivery. This role offers the chance to operate in a dynamic, scaled agile environment while influencing best practices and shaping delivery excellence. Key Responsibilities Act as a servant-leader to Agile teams, supporting their day-to-day operation and continuous improvement. Facilitate team-of-teams events such as Program Increment Planning, retrospectives and roadmap development. Identify and remove impediments to progress, working collaboratively across teams and functions. Provide coaching and mentoring to Agile team members and stakeholders, enhancing agile maturity. Lead on identifying team training needs and support individual development goals. Encourage adoption of Agile principles, frameworks and modern delivery methods at scale. Essential Skills and Experience Demonstrable experience in a Scrum Master or Agile Coach role within a fast-paced Agile environment. Deep understanding of Agile principles and practices, with a focus on Scrum. Strong facilitation, communication, and organisational skills. Advanced Scrum certification (e.g. PSM II/III, SAFe Advanced Scrum Master). Experience or certification in Agile Coaching (e.g. ICP-ACC, ICP-ATF, ICE-AC) is highly desirable. Proven ability to coach teams and stakeholders, promoting Agile mindsets and practices. Background in national security, defence, or similarly complex domains is advantageous. Security Clearance Applicants must already hold active UK Government Developed Vetting (DV) clearance to be considered for this role due to the sensitivity of the project environment. What's on Offer Flexible hybrid working arrangements Core benefits including private healthcare, dental, life assurance and pension Optional benefits including health cash plans and critical illness cover Annual performance-related bonus scheme Career development pathways and funded training opportunities Opportunity to work on secure, high-profile projects of national significance Application Process If you meet the criteria and are looking for your next challenge in an Agile leadership role, reach out to Christian at TEC Partners.
Apr 17, 2026
Full time
Senior Scrum Master Location: Cheltenham (Hybrid working with occasional travel up to 25%) Clearance Requirement: Current UK Government Developed Vetting (DV) clearance Salary Range: £60,000 - £90,000 + Benefits Opportunity Overview We are working on behalf of a leading defence and national security organisation to identify experienced Agile Coaches and Scrum Masters to support a high-impact, mission-critical programme. This is an opportunity to contribute to complex and sensitive technology projects with real-world implications. You'll join a high-performing team that champions Agile values and supports continuous improvement across all areas of software delivery. This role offers the chance to operate in a dynamic, scaled agile environment while influencing best practices and shaping delivery excellence. Key Responsibilities Act as a servant-leader to Agile teams, supporting their day-to-day operation and continuous improvement. Facilitate team-of-teams events such as Program Increment Planning, retrospectives and roadmap development. Identify and remove impediments to progress, working collaboratively across teams and functions. Provide coaching and mentoring to Agile team members and stakeholders, enhancing agile maturity. Lead on identifying team training needs and support individual development goals. Encourage adoption of Agile principles, frameworks and modern delivery methods at scale. Essential Skills and Experience Demonstrable experience in a Scrum Master or Agile Coach role within a fast-paced Agile environment. Deep understanding of Agile principles and practices, with a focus on Scrum. Strong facilitation, communication, and organisational skills. Advanced Scrum certification (e.g. PSM II/III, SAFe Advanced Scrum Master). Experience or certification in Agile Coaching (e.g. ICP-ACC, ICP-ATF, ICE-AC) is highly desirable. Proven ability to coach teams and stakeholders, promoting Agile mindsets and practices. Background in national security, defence, or similarly complex domains is advantageous. Security Clearance Applicants must already hold active UK Government Developed Vetting (DV) clearance to be considered for this role due to the sensitivity of the project environment. What's on Offer Flexible hybrid working arrangements Core benefits including private healthcare, dental, life assurance and pension Optional benefits including health cash plans and critical illness cover Annual performance-related bonus scheme Career development pathways and funded training opportunities Opportunity to work on secure, high-profile projects of national significance Application Process If you meet the criteria and are looking for your next challenge in an Agile leadership role, reach out to Christian at TEC Partners.
Cisco Business Development Manager
Computacenter AG & Co. oHG
Cisco Business Development Manager Location: UK - London, UK - Hatfield Job ID: 218004 Contract type: Fixed Term Contract Business Unit: Sales & Pre Sales & Alliances Life on the team We're looking for a Cisco Collaboration Business Development Manager to accelerate growth across our Cisco Collaboration portfolio. This senior, customer facing role leads our strategy for Cisco Microsoft Teams Rooms (MTR) and Cisco Contact Centre / Customer Experience (CX), working closely with Cisco, our sales teams and Workplace specialists. You'll act as the go to expert for Cisco Collaboration, shaping our go to market approach, enabling sales teams, and driving behaviours that build pipeline and close business. What you'll do Own and grow Cisco Collaboration bookings across Computacenter Define and execute a clear, repeatable GTM strategy Lead internal and external business development activity Accelerate adoption of Cisco MTR across target customers Support account teams with opportunity qualification, customer meetings and demos Align messaging and campaigns with Cisco Build and scale our Cisco Contact Centre offering Develop joint value propositions, sales plays and campaigns Enable sales teams to confidently position Cisco CX solutions Influence and support sales teams to drive Cisco Collaboration opportunities Deliver enablement sessions, training and GTM content Support strategic customer conversations and executive engagements Work jointly with Cisco on account planning and pipeline development Represent Computacenter at Cisco events and workshops What you'll need Proven experience in Collaboration, Workplace, UC or Contact Centre business development Strong knowledge of Cisco Collaboration, ideally MTR and CX Confident communicator with strong senior level customer skills Ability to influence without direct line management Commercially driven, strategic, and hands on What success looks like Increased pipeline and wins in Cisco MTR Strong, consistent sales engagement across the business About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward thinking environment - we'd love to hear from you!
Apr 17, 2026
Full time
Cisco Business Development Manager Location: UK - London, UK - Hatfield Job ID: 218004 Contract type: Fixed Term Contract Business Unit: Sales & Pre Sales & Alliances Life on the team We're looking for a Cisco Collaboration Business Development Manager to accelerate growth across our Cisco Collaboration portfolio. This senior, customer facing role leads our strategy for Cisco Microsoft Teams Rooms (MTR) and Cisco Contact Centre / Customer Experience (CX), working closely with Cisco, our sales teams and Workplace specialists. You'll act as the go to expert for Cisco Collaboration, shaping our go to market approach, enabling sales teams, and driving behaviours that build pipeline and close business. What you'll do Own and grow Cisco Collaboration bookings across Computacenter Define and execute a clear, repeatable GTM strategy Lead internal and external business development activity Accelerate adoption of Cisco MTR across target customers Support account teams with opportunity qualification, customer meetings and demos Align messaging and campaigns with Cisco Build and scale our Cisco Contact Centre offering Develop joint value propositions, sales plays and campaigns Enable sales teams to confidently position Cisco CX solutions Influence and support sales teams to drive Cisco Collaboration opportunities Deliver enablement sessions, training and GTM content Support strategic customer conversations and executive engagements Work jointly with Cisco on account planning and pipeline development Represent Computacenter at Cisco events and workshops What you'll need Proven experience in Collaboration, Workplace, UC or Contact Centre business development Strong knowledge of Cisco Collaboration, ideally MTR and CX Confident communicator with strong senior level customer skills Ability to influence without direct line management Commercially driven, strategic, and hands on What success looks like Increased pipeline and wins in Cisco MTR Strong, consistent sales engagement across the business About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward thinking environment - we'd love to hear from you!

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