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# Transformation Assurance ManagerJob Req ID: 56142Posting Date: 18 Feb 2026Function: Strategy, Transformation & Business IntelligenceUnit: Strategy & ChangeLocation: 1 Braham Street, London, United KingdomSalary: Competitive salary & benefits Why this job matters This is a second-line assurance role focused on strengthening the design and implementation of key controls across our transformation portfolio. The successful candidate will contribute to the ongoing enhancement of our key control framework and assess its operational effectiveness. You will also lead a series of targeted deep dives across the portfolio to investigate and address specific areas of concern. The role works closely with the Senior Manager for Transformation Assurance, Transformation Governance, Group colleagues, and unit transformation teams to design and deliver robust second-line assurance over BT's transformation portfolio. Key elements of the role include: Delivering Independent Assurance Reviews Execute risk-based assurance reviews across transformation programmes and projects, ensuring adherence to the transformation standard and key control framework. Monitoring Risk and Compliance Identify, assess, and escalate transformation risks, recommending interventions to mitigate potential delays, cost overruns, or scope deviations. Championing Continuous Improvement Support in the development of best practice tools and templates. Drive the adoption of best practices in assurance methodologies, tools, and templates, fostering a culture of learning and efficiency across transformation teams. Track assurance recommendations and management actions through to conclusion to confirm identified risks have been suitably addressed. Support first line in robust self-assessments against the key control framework, identifying opportunities for improvement and providing specialist support in addressing areas of concern. Providing Stakeholder Reporting and Insights Produce clear, concise assurance reports for senior stakeholders, highlighting key findings, risks, and improvement opportunities. Support with the drafting of twice-yearly summary reports on assurance activity to transformation governance forums including Transformation ExCo. The skills & experience you'll need The ideal candidate will have a strong assurance background either in a second line assurance role or internal audit. Transformation experience is preferred but not essential. Ideally experience in large international or FTSE 100 company, or within professional services/consultancy. Skills Problem solving: proven ability to identify risks and issues, and provide robust recommendations to support management in resolving. Stakeholder management: strong relationship skills to work across organizational boundaries and influence stakeholders. Discipline: ability to set standards and assess delivery against them. Analytics: ability to assimilate and interpret situations and data. Collaboration: ability to work collaboratively and proactively manage workload in an agile team environment. Communications: engaging with a broad range of stakeholders creating the environment for constructive dialogue. Resilience: high levels of resilience to engage positively in challenging situations. Intellectual Curiosity: to rapidly build a comprehensive understanding of the BT Group and its businesses and value drivers, and the sector and markets in which it operates. Experience Leading and delivering high quality assurance reviews that have impact and drive positive change. Developing and optimising control frameworks including assessing the design and operating effectiveness of controls and identifying value add opportunities to improve and mitigate risk. Analyzing information and data to form evidence-based opinions. Drafting assurance reports. Engaging with Directors level stakeholders. Experience embedding good practice ideally in new or existing transformation projects and programmes (preferred). Knowledge of project and programme lifecycles (preferred). 10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. 25 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes. Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best.BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just

Company Description We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients' businesses. Over the years, we have evolved our definition of ROI, as it has changed with the ever complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media. ROI is about delivering Return on Investment; but it's also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth. Top line growth for our clients' businesses, growth for our people and growth for our culture. Powered by our best in class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading. This breadth means we deliver insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes. It means we deliver more creative media solutions that bring together best in class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. It means we adopt new data analytics and value optimisation techniques while building relationships with some of the world's most exciting start ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward thinking and accountable to our clients. At Zenith, we ultimately seek a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world's leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon. Overview About the client Adobe is one of the largest and most diversified software companies in the world. Adobe empowers everyone - from individuals and small businesses to government agencies and global brands - to design and deliver exceptional digital experiences. Headquartered in San Jose, California, and with a diverse global population of more than 31,000 employees, they achieved revenue of US$21.5 billion in fiscal year 2024. Adobe has three major product lines: Creative Cloud to unleash creativity, including famous apps such as Photoshop, Document Cloud to accelerate document productivity, including Adobe Acrobat, and Experience Cloud to power digital businesses, including Adobe Analytics. Adobe have been at the forefront of digital technology for over 40 years and continue to see rapid sales growth. They are an exciting, dynamic company with a respectful internal culture based on their four key values: Genuine, Innovative, Exceptional & Involved. From a marketing perspective, Adobe are one of the most sophisticated digital marketing businesses in the world. Their activity is split between upper funnel and performance budgets, and they invest circa $180m in media in EMEA alone. This model, with a country led approach, is called the "Power of One" and gathers all the capabilities of the Groupe under one roof, putting clients at the core of the organisation. Changing the world through digital experiences is what Adobe's all about. They give everyone - from emerging artists to global brands - everything they need to design and deliver exceptional digital experiences! They are passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. Adobe is on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realise that new ideas can come from everywhere in the organisation, and we know the next big idea could be yours! About the Team In 2023, Publicis Media won the Adobe business for Europe, APAC, and Japan. We have established the Adobe.pub team to act as a seamless extension of the Adobe marketing team. Adobe.pub sits within the Zenith Global team and benefits from the opportunity, infrastructure and culture of one of the best international agencies in London. The EMEA team, which has 95 members spread across London and India, covers all EMEA activity, from establishing strategy to media planning, activating media across digital channels, and reporting on campaign results. We handle both performance and upper funnel activity and are dedicated to creating full funnel strategies to maximise Adobe's digital engagement. About the role This is an incredible opportunity to drive growth and change on a fast growing, game changing Publicis Media client. As our client's business continues to mature we are seeking a Managing Partner, Performance to join our growing team and help our clients unlock the full potential of our performance planning capabilities. You will play a pivotal role in developing a world class communications performance product for our team and use proactivity to help clients to unlock new sources of growth. Responsibilities About the work LEADERSHIP & TEAM MANAGEMENT Lead the Adobe.pub EMEA performance discipline, providing clear vision and direction to channel specialists and performance teams in London and the India Hub Set the strategic direction for the EMEA performance product across Programmatic, Paid Search, and Paid Social, covering the full funnel Develop and manage performance leaders across product groups, ensuring strong accountability, high performance, and effective succession planning Foster a culture of excellence, innovation, cross channel collaboration, and operational discipline Represent performance at the Adobe.pub leadership level Act as a senior sponsor of the client partnership, working closely with the Global Client Lead and senior planning, performance, and strategy leads Translate complex performance signals and data into clear, actionable recommendations Lead the creation of integrated quarterly performance strategies across all channels PERFORMANCE EXCELLENCE Establish and operationalise best in class standards for performance planning, activation, optimisation, and governance Define Adobe's performance investment strategy Lead the creation of integrated quarterly performance strategies across all channels Drive the shift to a fully integrated full funnel operating model Maintain rigorous oversight of campaign performance and KPIs Oversee strategic analytics usage Lead the cross channel test and learn agenda Own and advance the EMEA Test and Learn programme Shape measurement frameworks (especially across walled gardens) to accurately capture channel contribution and guide scaled investment decisions GROWTH ACCELERATION Embed a growth acceleration mindset across the account Develop the EMEA regional growth strategy Partner with performance leaders across APAC, Japan, and the US to drive global consistency, expand innovation, and accelerate maturity across markets Contribute to the evolution of the global Adobe.pub, Zenith Global, and Publicis Media performance product Identify and champion strategic opportunities to expand Adobe.Pub's impact Qualifications What you need to succeed Digital first leader who can craft compelling, data driven stories and influence diverse stakeholders Strategic thinker with expertise in digital performance, analytics, and optimization to shape client media strategies Technical proficiency and hands on experience in Programmatic, Paid Search, or Paid Social activation Proven team leader who builds high performing, motivated, and collaborative teams Strong account management skills to ensure seamless delivery and trusted relationships with Adobe and internal stakeholders Excellent presentation and communication abilities to confidently engage senior stakeholders Commercially driven and proactive, with strong problem solving skills and ability to escalate issues early Analytical and detail oriented, adept at interpreting data, spotting trends, and ensuring accuracy Additional Information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS . click apply for full job details

Director, Automation & Orchestration (Global) page is loaded Director, Automation & Orchestration (Global)locations: London, Englandtime type: Full timeposted on: Posted Todayjob requisition id: R21643# About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.The Product team at Vantage defines and stewards our global product platform: the customer outcomes we aim to deliver, the reference designs and standards that make delivery repeatable, and the learning loops that turn each deployment into an upgrade for the next one. We work in partnership with Engineering, Delivery, Operations, Sustainability, Sales, Site Selection, and Business Development, aligning priorities and trade-offs while preserving clear functional ownership for design execution, construction delivery, and site operations. Product's role is to create clarity, consistency, and leverage at Vantage scale.Position OverviewThe Director, Automation & Orchestration is the product leader responsible for making delivery repeatable at scale through clear standards, frameworks, and guardrails. This role helps Vantage deploy next-generation data centers faster and more predictably by enabling a platform approach: consistent interfaces, objective readiness and handover expectations, and repeatable validation practices that reduce rework and commissioning risk.This also role partners with customers and other external stakeholders to shape technical solutions at the interface between grid conditions, facility capability, and customer IT needs, and to translate those needs into scalable platform standards.This leader does not run construction projects. They define the system that deployment teams, Delivery, and Operations execute: platform standards, qualification and test principles, readiness definitions, and feeding closed-loop learning from the field back into product improvements.What Success Looks Like Platform delivery standards and readiness definitions are adopted and used consistently, enabling faster deployment with less rework and fewer late-stage surprises. Cross-functional teams (Product Deployment, Delivery, Operations, Engineering) operate with clearer expectations and improved throughput, reducing bespoke decisions and reinvention per site. Commissioning and operational handover become more objective and predictable through consistent definitions of "ready," earlier validation, and better evidence. Supplier integration becomes easier to scale because requirements for interoperability, telemetry, and documentation are clearer and more consistent. Lessons learned translate into platform improvements over time, strengthening outcomes and reducing recurring issues.Key Responsibilities Define and evolve platform standards, reference practices, and guardrails that enable repeatable delivery across a worldwide footprint. Establish practical readiness and handover expectations that improve predictability, reduce rework, and strengthen operational outcomes. Set principles and expectations for qualification and validation prior to broad deployment, with emphasis on reducing field defects and compressing site commissioning time. Lead targeted research and development in collaboration with internal and external subject matter experts, using pilots and first deployments to inform scalable standards, qualification expectations, and deployment guardrails. Define high-level requirements for supplier interoperability, telemetry access, bounded control access, documentation, and evidence quality, partnering with Procurement and Engineering as needed. Partner with Product Operations to ensure delivery and operational learnings are captured through standard cadences and metrics, and translate the relevant insights into updates to industrialized delivery standards, readiness expectations, and supplier requirements. Influence effectively across Product Management, Product Engineering, Product Deployment, Engineering, Delivery, and Operations, and external stakeholders to drive adoption without creating unnecessary bureaucracy.Experience and Background 10+ years of experience in environments where repeatable delivery, systems integration, commissioning readiness, and operational handover quality are critical (for example mission-critical infrastructure, industrial automation, data centers, advanced manufacturing, aerospace, or similarly complex engineered systems). Demonstrated success establishing standards, operating frameworks, or scalable ways of working that improve delivery outcomes across multiple sites, programs, or geographies. Experience partnering across Engineering, Delivery, Operations, and suppliers to drive consistent adoption of common practices and measurable improvement. Experience leading and developing teams and influencing senior stakeholders in complex, cross-functional organizations.Skills and Competencies Systems thinking: ability to simplify complexity through clear interfaces, standards, and guardrails. Executive communication: can translate complex technical and operational topics into crisp priorities, trade-offs, and decisions. Practical delivery orientation: understands what it takes to make "ready to operate" objective and repeatable without turning the function into a project office. Comfort operating at the intersection of physical infrastructure, controls/automation, and operational handover outcomes. Strong collaboration and influence skills across global, multi-stakeholder environments.Preferred Qualifications Experience in data center infrastructure, mission-critical facilities, industrialized delivery, or other capital-intensive engineered products. Familiarity with structured readiness, commissioning, validation, and operational handover practices at scale. Experience working in a global standards model with regional execution teams, balancing consistency with practical regional needs.We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.Vantage Data Centers is an Equal Opportunity EmployerVantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

Company Description OVERVIEWPublicis Groupe is one of the world's largest communications holding companies, present in over 110 countries and employing about 100,000 professionals The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.HELPING OUR CLIENTS UNLOCK GROWTH IN THE PLATFORM WORLDOur clients compete in the platform world, a horizontal marketplace between creators and consumers, between speakers and listeners, between buyers and sellers. To thrive in the platform world, companies must continue to innovate their products and business models. Four imperatives (1. Real Identity, 2. Dynamic, Diverse and Disruptive Creativity 3., Smart Media and 4. Direct Relationships) via our suite of world-class agencies, are necessary for modern brands to win in the platform world. At Publicis Groupe, we've invested in capabilities across these four imperatives our clients need to unlock growth. As the only one who can architect, build and orchestrate end to end solutions, not only do we have a proven record of building bespoke models for clients and leading expertise across all major industry categories, we are able to offer our talents more opportunities to grow and benefit from a richer learning experience. We call this Power of One. Powered by a 100,000-strong network via Marcel, our AI-based platform, we are also able to provide our clients and talents instant access to resource, knowledge for any need, any time, in any market.THE SPIRIT OF VIVA LA DIFFERENCEViva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein-Blanchet, our founder, invented French advertising. Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive. This is the charge that inspires our teams to celebrate the differences in identity, background, culture, and experience of all of us. It is how we behave with each other and our clients, and it is deeply rooted throughout our work, to elevate and bring to life our differences throughout the platform world. Overview Join Performics, part of Publicis Media, and help shape the future of digital media security and compliance on a global scale. This is a unique opportunity to lead the development of frameworks that safeguard paid media ecosystems across major platforms like Meta, TikTok, DV360, SA360, Google Ads, TheTradeDesk, and Amazon Ads. You'll work at the intersection of technology, media operations, and security-partnering with global teams, external platforms, and compliance stakeholders to ensure robust standards are in place. If you're passionate about building scalable solutions that protect media investments and drive operational excellence, this role offers the chance to make a significant impact across 57+ markets worldwide. Responsibilities Lead Global Rollout: Define and implement security and compliance frameworks across paid media platforms, ensuring smooth adoption across regions. Partner Accountability: Collaborate with media owners and internal teams to enforce security standards and manage audits. Compliance & Auditing: Design and operationalize audit processes to monitor account access, MFA status, and governance requirements. Security Education: Develop and deliver training programs to embed a security-first culture within global media teams. Cross-Functional Collaboration: Act as the subject matter expert, partnering with IT, Global Security Ops, and Learning & Development teams to integrate best practices. Qualifications We're looking for someone who can combine knowledge of platform security with operational rigor: Proven experience in program management at scale, ideally in a global or multi-market context. Strong understanding of data privacy, security protocols, and data compliance. Excellent project management and stakeholder communication skills, with the ability to influence change. Familiarity with access control and identity management Highly organized, proactive problem-solver with advanced presentation and documentation skills. Non-essential skills: Background in digital channels or performance marketing. Experience in media operations and/or strategic digital media. Knowledge of programmatic, search, social, and commerce channels. Additional Information Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

EPR Chief Nursing Information Officer (CNIO) The closing date is 03 March 2026 Join us at the Royal Orthopaedic NHS Foundation Trust as our Chief Nursing Information Officer (CNIO) - a pivotal role at the heart of our senior leadership team. As we embark on the implementation of our new Electronic Patient Record (EPR), this role is key to shaping a digitally empowered future for our patients, staff, and clinical teams. Working alongside our Chief Clinical Information Officer and EPR Assistant Director of Operations, you will be the Trust's principal nursing digital advisor and the main point of contact for nursing, midwifery, and allied health professionals on all digital matters. You will champion the integration of technology with clinical care, ensuring digital solutions enhance outcomes, efficiency, and the patient experience. We are looking for passionate, forward-thinking nursing leaders with a proven track record in clinical engagement and delivering digital initiatives. You will inspire a culture where clinical excellence meets innovation, helping us stay at the forefront of orthopaedic care and digital transformation. This is your opportunity to make a real, tangible difference to the lives of patients and staff across our Trust. Main duties of the job The Chief Nursing Information Officer (CNIO) is a senior nursing leader who supports the Trust's Electronic Patient Record (EPR) Programme and Digital Strategy in partnership with the Chief Clinical Information Officer (CCIO). The role focuses on: Nursing lead on the EPR Programme Ensuring clinical engagement and adoption of digital technologies. Driving continuous improvement in clinical processes to enhance patient outcomes and efficiency. Developing clinical information standards that strengthen the Trust's digital capabilities. Leading nursing input into technology enabled change to maximise patient safety, quality of care and operational effectiveness. Identifying and evaluating new models of care supported by digital solutions. About us The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally. Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team. The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work. We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered. The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities. If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you. Job responsibilities Please refer to the Job Description and Person Specification document for full list of details on the main responsibilities for the role. Person Specification Qualifications Registered Nurse (NMC) educated to Degree level or equivalent qualification/experience Post graduate qualification in informatics/leadership/quality improvement or equivalent experience Evidence of ongoing CPD relevant to Digital health/clinical informatics Qualified Clinical Safety Officer DCB160 (responsible for signing off Digital Health Systems) Recognised teaching/assessing qualification Recognised qualification in Informatics Experience Considerable experience as a practicing, senior clinician within an acute hospital Experience of working at a senior leadership level, demonstrating a record of achievement Experience and knowledge of the wider NHS Informatics agenda Experience of leading the introduction of clinical information systems Experience of working in a range of clinical settings Skills & Knowledge Highly skilled at project management and organisational change Knowledge of the current major clinical workflow and pathways in the Trust Knowledge of National Digital Health Policy and nursing informatics strategy Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The Royal Orthopaedic Hospital NHS Foundation Trust £76,965 to £88,682 a year per annum, pro rata if part-time.

EPR Chief Nursing Information Officer (CNIO) The Royal Orthopaedic Hospital NHS Foundation Trust Employer: The Royal Orthopaedic Hospital NHS Foundation Trust Location: Birmingham, B31 2AP Pay: Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 19/03/2026 About this job Join us at the Royal Orthopaedic NHS Foundation Trust as our Chief Nursing Information Officer (CNIO) a pivotal role at the heart of our senior leadership team. As we embark on the implementation of our new Electronic Patient Record (EPR), this role is key to shaping a digitally empowered future for our patients, staff, and clinical teams. Working alongside our Chief Clinical Information Officer and EPR Assistant Director of Operations, you will be the Trust's principal nursing digital advisor and the main point of contact for nursing, midwifery, and allied health professionals on all digital matters. You will champion the integration of technology with clinical care, ensuring digital solutions enhance outcomes, efficiency, and the patient experience. We are looking for passionate, forward-thinking nursing leaders with a proven track record in clinical engagement and delivering digital initiatives. You will inspire a culture where clinical excellence meets innovation, helping us stay at the forefront of orthopaedic care and digital transformation. This is your opportunity to make a real, tangible difference to the lives of patients and staff across our Trust. The Chief Nursing Information Officer (CNIO) is a senior nursing leader who supports the Trust's Electronic Patient Record (EPR) Programme and Digital Strategy in partnership with the Chief Clinical Information Officer (CCIO). The role focuses on: Nursing lead on the EPR Programme Ensuring clinical engagement and adoption of digital technologies. Driving continuous improvement in clinical processes to enhance patient outcomes and efficiency. Developing clinical information standards that strengthen the Trust's digital capabilities. Leading nursing input into technology-enabled change to maximise patient safety, quality of care and operational effectiveness. Identifying and evaluating new models of care supported by digital solutions. The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally. Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team. The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work. We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered. The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities. If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you. Please refer to the Job Description and Person Specification document for full list of details on the main responsibilities for the role. This advert closes on Tuesday 3 Mar 2026 Proud member of the Disability Confident employer scheme

Job Description Procurement Manager - Logistics 12-month Fixed Term Contract Hybrid - Based from our Hatfield office (2 days onsite) Why Ocado? Here at Ocado Logistics, it's our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good. We're reshaping the way the world shops. From high-tech Customer Fulfilment Centres to bustling delivery hubs and corporate offices, we deliver an exceptional online experience for our customers every day. With over 16,000 colleagues across the UK - from drivers and personal shoppers to engineers and strategists - how our logistics operation is supported, enabled and optimised has never been more important. The Opportunity We're seeking a Procurement Manager to join our Logistics Procurement team on a 12-month fixed term contract, playing a key role in supporting a large-scale, fast-moving logistics operation through effective sourcing, supplier management and commercial insight. This role offers the opportunity to own end-to-end sourcing activity across a broad and varied indirect spend portfolio, partnering closely with stakeholders across Logistics, Operations, Technology, People and Supply Chain. Reporting into the Senior Procurement Manager within Logistics Finance, you'll act as a trusted procurement manager, balancing commercial rigour with operational realities.This is a truly excellent opportunity for a procurement professional who enjoys variety, pace and impact. We're looking for someone with experience working as a Procurement Manager or in a similar role within a fast-paced environment, typically gained within FMCG, Retail, Logistics, Manufacturing or a comparable sector. What you'll be doing Managing supplier relationships across a diverse portfolio, with individual supplier spend of up to £5m per annum Leading commercial negotiations in line with Ocado Procurement Policy and best practice Owning end-to-end sourcing activity, from requirements gathering through to contracting Conducting market analysis to identify commercial, operational and supply-chain risks and opportunities Driving risk awareness across sourcing, contracting and the wider supply chain Leading due diligence and onboarding of new suppliers Tracking supplier spend against budgets and identifying savings and value opportunities Acting as a trusted procurement advisor to stakeholders, aligned to CIPS best practice Supporting category planning and key supplier relationships alongside the Senior Procurement Manager What we're looking for Proven experience in procurement within a fast-paced, complex environment Experience managing indirect goods and services; logistics, retail, FMCG or similar sectors preferred Strong commercial and contract management capability, with the ability to identify risk and opportunity Confident stakeholder management and supplier negotiation skills Comfortable working cross-functionally and influencing without formal authority Experience analysing commercial and financial supplier data to inform decision-making Knowledge of categories such as FM Services, Utilities, SaaS, Fleet, Consumables or Professional Services would be an advantage Key behaviours for success Strong planning and organisational skills Ability to persuade and influence stakeholders at all levels High attention to detail with a proactive, self-starter mindset Resilient, energetic and motivated in a changing environment What you can expect to receive in return At Ocado, we believe in a workplace where everyone feels valued and supported. You'll find a collaborative environment alongside an award-winning recognition programme and benefits package designed to support your wellbeing and work-life balance. Flexible Work: 30 days of 'work from anywhere' per year Wellbeing Support: Dedicated wellbeing apps and an Employee Assistance Programme Generous Leave: 25 days annual leave, rising to 27 after 5 years, with the option to buy more Pension: Up to 7% employer contribution matching Private Medical Cover: Comprehensive private medical insurance Family-Friendly Policies: Maternity, adoption, shared parental leave and paternity leave Financial Benefits: Interest-free season ticket loans and Cycle to Work scheme Travel Support: Free shuttle buses to site Share Schemes: Opportunity to participate in company share plans Shopping Perks: 15% discount on plus discounts with popular retailers and restaurants Financial Protection: Income Protection and Life Insurance Ocado Group is an equal opportunities employer and is committed to ensuring all applicants are treated fairly and equally, regardless of sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, disability, or union membership status.

Director of Engineering Who we are: Mobysoft is a UK-based Software-as-a-Service (SaaS) company that provides predictive analytics, data intelligence, and automation solutions designed specifically for the social housing sector. We work in partnership with housing providers to help them improve operational efficiency, deliver better services to tenants, and make data-driven decisions that enhance both financial and social outcomes. Founded in 2003, Mobysoft is a trusted technology partner to social landlords across the UK, supporting them in managing rent arrears, repairs, compliance, and overall property performance. Our products are built on a foundation of deep sector knowledge, advanced data science, and a commitment to security, privacy, and reliability. Our core product suite includes: RentSense - a predictive income management solution that helps landlords prioritise arrears cases and maximise rent collection efficiency RepairSense - an analytics solution that helps social landlords understand, forecast and manage repairs demand and performance, enabling more proactive and efficient repairs services RiskSense - an analytics solution that helps social landlords identify, monitor and track housing hazards covered by Awaab's Law, supporting a proactive and evidence-led approach to hazard management RentSense , RepairSense and RiskSense are all delivered as part of the PropertySense analytics platform, providing a secure, scalable environment for combining hazard insight with operational housing, repairs and asset data. Our solutions are used daily by thousands of housing professionals, supporting consistent, fair, and timely decisions that positively impact tenants' lives. Our purpose is simple: to empower social housing providers with trusted data and intelligent insight so they can focus on what matters most - supporting their tenants and communities. What are we looking for? The Technology team at Mobysoft is a diverse mix of people spanning Product, Engineering and Data. We operate in an open, collaborative and cross functional environment, solving difficult problems for our customers. We empower teams and individuals to build, deliver and operate high quality technical solutions to help our Social Housing customers. As Director of Engineering at Mobysoft, you will be the senior leader with ultimate accountability for engineering delivery, technical execution, and the effectiveness of our engineering organisation. Reporting to the CTPO, you will lead multiple engineering teams working across both established products (RentSense, RepairSense) and our next generation analytics platform, PropertySense. This is a pivotal role at a moment of significant transformation: running and improving live, customer critical services while building a modern, scalable platform for the future. You will provide clear leadership to Lead Engineers, ensuring delivery is predictable, quality remains high, and teams are supported to do their best work. You will partner closely with other Technology functions Product (led by our Director of Product), Data (led by our Head of Data), Delivery, and the wider business to translate strategy into executable plans and to surface risk, constraints, and trade offs early and transparently. This role suits a pragmatic, delivery credible engineering leader who is comfortable operating in constraint, close to the detail when required, and focused on outcomes over ceremony. Our Technology team is fully remote, with both UK and offshore staff. What This Role Is - and Is Not This role is: Hands on where needed, strategic where appropriate Focused on delivery, execution, and engineering effectiveness A close partner to the CTPO and product leadership This role is not: A "CTO in waiting" A purely strategic or abstract leadership position A role leading a 100+ person engineering organisation (we are 22 engineers today, rising to 27) Key Responsibilities, Activities and Decision Areas What You Will Be Doing: Engineering Leadership & Delivery Take end to end accountability for engineering delivery, ensuring teams ship valuable, high quality software predictably and sustainably. Lead and support a group of Lead Engineers, setting clear expectations around delivery, quality, behaviour, and collaboration. Establish and maintain effective planning, dependency management, and delivery rhythms, balancing short term commitments with longer term platform goals. Own and evolve engineering objectives and delivery metrics, ensuring progress is visible and measurable. Have accountability for adherence to SDLC processes and engineering best practices, in partnership with our Architect and Delivery lead. Platform & Technical Execution Partner with the CTPO and our Architect on technical strategy and platform execution, helping translate the PropertySense vision into sequenced, achievable delivery plans. Drive the adoption of AI tooling within Engineering, improving our efficiency and throughput. Lead engineering across a hybrid environment, running and evolving legacy products while progressively modernising architecture, tooling, and ways of working. Ensure appropriate technical standards, architectural guardrails, and quality practices are in place without over engineering or unnecessary process. Support teams working across cloud native SaaS, data intensive analytics, APIs, and full stack applications on AWS. While this role does not require acting as the primary system architect, it does require strong technical judgement and the ability to challenge, guide, and support architectural decisions across teams. Culture, People & Capability Build and sustain a healthy, collaborative engineering culture grounded in trust, accountability, and psychological safety. For us, psychological safety includes providing constructive challenge and escalation and not avoiding difficult conversations. Coach and develop Lead Engineers, helping them grow as leaders and delivery owners. Work closely with People & Leadership teams on hiring, performance management, progression frameworks, and succession planning. Act as a role model for pragmatic decision making, continuous improvement, and learning from failure. Cross Functional & Commercial Partnership Work closely with Product, Delivery, Customer, and Commercial teams to align priorities and remove delivery blockers. Communicate clearly and credibly with senior stakeholders, including the executive team and, where appropriate, customers. Help the business understand engineering trade offs, constraints, and risks, and influence decisions in the best interests of customers and the company as a whole. Ownership of continuous improvement/learning (alongside other functions) - e.g. incident management / postmortems What You Will Be Accountable For Delivery Outcomes: Engineering plans that are realistic, transparent, and consistently met. Quality & Reliability: Systems that are secure, stable, and fit for purpose, with incidents handled calmly and professionally. Team Effectiveness: Engaged teams, clear ownership, and strong engineering leadership at all levels. Sustainable Progress: Balancing delivery pressure with long term maintainability, platform evolution, and technical health. Qualifications and skills Required A strong background in software engineering, with experience leading engineering teams through Lead Engineers. Proven delivery of complex, data-driven SaaS products in a commercial environment, including operating across legacy systems and new platform development. Clear, pragmatic delivery leadership, covering planning, prioritisation, dependency management, and execution under real world constraints. A solid understanding of modern software engineering practices, including AWS, CI/CD, DevOps, and agile delivery. The ability to communicate technical concepts clearly at both detailed and executive levels. Experience working cross-functionally, making balanced decisions that consider technology, customers, and commercial realities. Comfortable operating with ambiguity, making sound decisions with imperfect information and adjusting as learning emerges. A strong drive to achieve tangible, measurable delivery outcomes, with a focus on continuous improvement across teams. Strong facilitation, coaching, and influencing skills, supporting teams in adopting better ways of working. A mindset of learning and improvement, with the judgement to trial new approaches pragmatically and discard what doesn't work. Desirable Experience in SaaS, data platforms or analytics products. Experience in platform or multi team delivery environments. The Person You are someone who: Decisive: Makes clear, timely calls instead of getting stuck in endless debate. Resourceful: Finds ways forward even when information, structure or certainty is missing. Resilient: Stays steady when things get messy and keeps others focused. Pragmatic: Chooses approaches that work, not ones that look good in theory. Influential: Gets buy in across teams without relying on authority. Direct but respectful: Communicates plainly, cuts fluff and says the hard things well. . click apply for full job details

About The Role As the Head of Customer Success in our contact centre, you will lead the strategic direction, operational execution, and cultural development of our Customer Success function. Your mission is to deliver exceptional, technology-enabled customer journeys, ensuring that every enquiry, order, and service interaction is handled with ownership, empathy, and efficiency. This role is pivotal in blending human-centric service with AI and digital tools, ensuring that automation complements - not replaces - human value, and that the function consistently drives performance across experience, fulfilment, compliance, and commercial KPIs. Key Responsibilities Leadership & Strategy Define and execute the Customer Success vision, aligning with business goals and customer needs. Build and inspire a high-performing team culture focused on ownership, excellence, and customer obsession. Act as the strategic voice of the customer within the business, influencing decisions across operations, technology, product, and commercial teams. Technology & AI Enablement Lead the adoption of AI, automation, and contact centre technology to enhance enquiry handling, fulfilment tracking, and customer communication. Collaborate with digital, IT, and transformation teams to deploy: AI-powered chat, call routing, or response tools Self-service platforms and knowledge bases Predictive analytics for proactive customer support Create a culture of "human + digital" enablement, ensuring the team sees technology as a tool for empowerment, not replacement. Customer Experience & Journey Management Own and optimise the end-to-end customer journey from quote to fulfilment, ensuring clarity, consistency, and confidence at every touchpoint. Work cross-functionally with depots, operations, logistics, and sales to improve handoffs, remove friction, and improve delivery performance. Translate insights from VoC programmes, complaints, and analytics into targeted service improvements. Performance & KPI Ownership Drive metrics such as: Quote-to-order conversion Fulfilment SLAs and service accuracy Customer satisfaction (CSAT, NPS) AI/self-service deflection rates First-contact resolution Revenue retention and upsell Establish and evolve scorecards that reflect both human and tech-driven success metrics. People Leadership Lead, coach, and develop Team Leaders and Customer Success Executives to deliver against service and growth goals. Foster a high-engagement culture, where people are motivated by purpose, supported by great tools, and empowered to take accountability. Champion inclusion, feedback, and personal development at every level. Compliance & Quality Ensure quality assurance, data integrity, and regulatory compliance across all interactions. Embed quality frameworks into AI outputs and automated interactions, ensuring governance over digital tools. What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme. About You To succeed in the role you will bring the following skill-set and behaviours: Proven experience in Customer Success or Contact Centre leadership roles. Strong understanding of contact centre platforms, CRM tools, and AI-driven technologies. Strong leadership and coaching skills across distributed and diverse teams. Experience in cross-functional working with operations, logistics, and commercial functions. Track record of driving performance and delivering against ambitious KPIs. Analytical mindset, comfortable working with data and technology platforms (CRM, telephony, workflow tools). Excellent communication, stakeholder management, and customer advocacy skills. Experience deploying or working alongside digital solutions (e.g. chatbots, predictive routing, automation). Commercially astute and confident in managing P&L-impacting metrics. Excellent stakeholder engagement skills and a track record of cross-functional collaboration. Desirable Background in B2B service-led organisations or logistics/fulfilment environments. Experience leading technology adoption or digital transformation projects. Familiarity with customer experience frameworks (e.g. Six Sigma, Lean, CX design). About Us Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You'll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.