THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at
Feb 09, 2026
Full time
THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at
THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at
Feb 09, 2026
Full time
THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at
Would you like to kick start your career in a supportive,collaborativeand innovative company? Do you enjoyworking as part of an enthusiastic, passionate,and collaborative team? Join our OCTO team! The OCTO is responsible for delivering world-class technology market insights and guidance to our customers and internal stakeholders. We work with sales, services, vendors, customers, partners, analysts and Softcat's leadership teams to ensure that our propositions and capabilities remain relevant now and into the future. Success. The Softcat Way. Passion. Intelligence. Fun. Responsible. Community: these are the core values which define Softcat. We are one of the UK's leading IT infrastructure providers and a FTSE 250 listed company. We help customers to use technology to succeed, by putting our employees first. I n this senior role, we are looking for anenthusiastic, passionate and experienced technology evangelist to own the development of the Datacentre offering within our Hybrid Platforms proposition. In addition to Datacentre, our Hybrid Platforms proposition also covers Cloud and Edge. Datacentre at Softcat is focused on the modernisation, optimisation and supply of on-premises datacentre solutions that leverage resilient, performant, compliant on-premises foundations and private/hybrid control to reduce risk, improve efficiency, and accelerate innovation as part of the wider Hybrid Platform ecosystem. We deliver this by combining technology and services across several connected disciplines. The ideal candidatewill be a determined positive energising collaborator, who will set a clear and simple vision, will initiate and build trust amongst colleagues, customers and partners, is comfortable with passionate debate and making decisions, is confident presenting to business and technical audiences, and who has a get it done, get it done together, and get it done well attitude. Above all, you will obsess over customer and colleague engagement, to ensure every interaction proves that we care. As the Chief Technologist - Data Centre, you'll beresponsible for: Acting as anambassador for Softcat's values (passion, fun, intelligence, responsibility, and community) Providing technology market insights and guidance for the Hybrid Platforms TTC, and the Softcat leadership teams Identifying common customer problems andopportunities that will gain mainstream technology and services adoption Planning the successful customerengagement journey through Softcat Engaging technical audiences alongside sales andservices colleagues Uncoveringopportunities and identifying clear outcomes and success criteria We'd love you to have: Knowledge, experience,creativity, curiosity, critical thinking, advanced problem solving and humility Energisingcollaborative team player and relationship builder, consistently driven, self-motivated, with a positive attitude Outstandingorganisational skills, with the ability to co-ordinate and prioritise effectively Confidence andcredibility in front of external and internal business and technical audiences Commercially aware approach to customerengagement and proposition developmen We also acknowledgethattheconfidencegap and imposter syndrome are a real thing andcanget in thewayof us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working- 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background. To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Anyinformation you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authenticallyyouas possible when submitting your application to showcase your true and whole self. Birmingham, Bristol, Glasgow, Leeds, London, Manchester, Marlow, Newcastle, South Coast Create an alert subscription based on this vacancy We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include: Pension Share incentive plan Life Assurance Holiday Trips Vouchers Partner/family Benefits Maternity, Paternity and Adoption support Pension Share incentive plan Life Assurance Holiday Trips Vouchers Partner/family Benefits Maternity, Paternity and Adoption support Pension Share incentive plan Life Assurance Holiday Trips Vouchers Partner/family Benefits Maternity, Paternity and Adoption support
Feb 09, 2026
Full time
Would you like to kick start your career in a supportive,collaborativeand innovative company? Do you enjoyworking as part of an enthusiastic, passionate,and collaborative team? Join our OCTO team! The OCTO is responsible for delivering world-class technology market insights and guidance to our customers and internal stakeholders. We work with sales, services, vendors, customers, partners, analysts and Softcat's leadership teams to ensure that our propositions and capabilities remain relevant now and into the future. Success. The Softcat Way. Passion. Intelligence. Fun. Responsible. Community: these are the core values which define Softcat. We are one of the UK's leading IT infrastructure providers and a FTSE 250 listed company. We help customers to use technology to succeed, by putting our employees first. I n this senior role, we are looking for anenthusiastic, passionate and experienced technology evangelist to own the development of the Datacentre offering within our Hybrid Platforms proposition. In addition to Datacentre, our Hybrid Platforms proposition also covers Cloud and Edge. Datacentre at Softcat is focused on the modernisation, optimisation and supply of on-premises datacentre solutions that leverage resilient, performant, compliant on-premises foundations and private/hybrid control to reduce risk, improve efficiency, and accelerate innovation as part of the wider Hybrid Platform ecosystem. We deliver this by combining technology and services across several connected disciplines. The ideal candidatewill be a determined positive energising collaborator, who will set a clear and simple vision, will initiate and build trust amongst colleagues, customers and partners, is comfortable with passionate debate and making decisions, is confident presenting to business and technical audiences, and who has a get it done, get it done together, and get it done well attitude. Above all, you will obsess over customer and colleague engagement, to ensure every interaction proves that we care. As the Chief Technologist - Data Centre, you'll beresponsible for: Acting as anambassador for Softcat's values (passion, fun, intelligence, responsibility, and community) Providing technology market insights and guidance for the Hybrid Platforms TTC, and the Softcat leadership teams Identifying common customer problems andopportunities that will gain mainstream technology and services adoption Planning the successful customerengagement journey through Softcat Engaging technical audiences alongside sales andservices colleagues Uncoveringopportunities and identifying clear outcomes and success criteria We'd love you to have: Knowledge, experience,creativity, curiosity, critical thinking, advanced problem solving and humility Energisingcollaborative team player and relationship builder, consistently driven, self-motivated, with a positive attitude Outstandingorganisational skills, with the ability to co-ordinate and prioritise effectively Confidence andcredibility in front of external and internal business and technical audiences Commercially aware approach to customerengagement and proposition developmen We also acknowledgethattheconfidencegap and imposter syndrome are a real thing andcanget in thewayof us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working- 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background. To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Anyinformation you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authenticallyyouas possible when submitting your application to showcase your true and whole self. Birmingham, Bristol, Glasgow, Leeds, London, Manchester, Marlow, Newcastle, South Coast Create an alert subscription based on this vacancy We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include: Pension Share incentive plan Life Assurance Holiday Trips Vouchers Partner/family Benefits Maternity, Paternity and Adoption support Pension Share incentive plan Life Assurance Holiday Trips Vouchers Partner/family Benefits Maternity, Paternity and Adoption support Pension Share incentive plan Life Assurance Holiday Trips Vouchers Partner/family Benefits Maternity, Paternity and Adoption support
THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at
Feb 09, 2026
Full time
THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at
Overview This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Enterprise Customer Success Manager, EMEA in United Kingdom. This role offers a unique opportunity to shape and scale customer success across a high-growth, AI-driven technology environment. As a founding member of the EMEA customer success team, you will own the full enterprise customer lifecycle, from onboarding to renewal and expansion. You will act as a trusted advisor to technical and executive stakeholders, ensuring customers maximize value and achieve their business goals. Working in a fully remote and collaborative environment, you will combine technical fluency, strategic thinking, and relationship-building to drive long-term partnerships. Your impact will directly influence customer satisfaction, retention, and revenue growth. This role is ideal for someone who thrives in fast-paced settings and is passionate about innovation, customer advocacy, and operational excellence. Accountabilities Build and maintain strong, trusted relationships with enterprise customers, proactively understanding their goals, challenges, and success criteria. Own the full customer journey, including onboarding, adoption, renewals, and expansion, ensuring consistent value realization. Drive engagement and product adoption through strategic success plans, enablement sessions, and regular business reviews. Act as the primary customer advocate internally, influencing product direction and championing customer needs across teams. Serve as a product expert, educating customers on best practices and guiding them to maximize platform value. Manage customer communications, ensuring clarity, professionalism, and alignment across stakeholders. Identify growth opportunities and partner with sales and leadership teams to support account expansion and retention. Requirements 5+ years of experience in customer success, account management, or enterprise relationship management. Strong technical aptitude and ability to engage confidently with software engineers, technical leaders, and executive stakeholders. Proven experience managing renewals, negotiations, and procurement processes. Excellent communication skills with full professional fluency in written and spoken English. Strong understanding of customer success methodologies and sales frameworks such as MEDDPICC, SPICED, or similar. Familiarity with modern software development practices, version control systems, and developer tools. Ability to build trust at C-level and across technical teams, driving long-term strategic partnerships. Willingness to travel up to 25% to meet with customers and attend key events. Benefits Fully remote work environment with location flexibility across EMEA. Competitive salary package with equity participation. Comprehensive benefits and professional development opportunities. Collaborative, innovative, and high-growth company culture. Exposure to cutting-edge AI and developer-focused technologies. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Feb 08, 2026
Full time
Overview This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Enterprise Customer Success Manager, EMEA in United Kingdom. This role offers a unique opportunity to shape and scale customer success across a high-growth, AI-driven technology environment. As a founding member of the EMEA customer success team, you will own the full enterprise customer lifecycle, from onboarding to renewal and expansion. You will act as a trusted advisor to technical and executive stakeholders, ensuring customers maximize value and achieve their business goals. Working in a fully remote and collaborative environment, you will combine technical fluency, strategic thinking, and relationship-building to drive long-term partnerships. Your impact will directly influence customer satisfaction, retention, and revenue growth. This role is ideal for someone who thrives in fast-paced settings and is passionate about innovation, customer advocacy, and operational excellence. Accountabilities Build and maintain strong, trusted relationships with enterprise customers, proactively understanding their goals, challenges, and success criteria. Own the full customer journey, including onboarding, adoption, renewals, and expansion, ensuring consistent value realization. Drive engagement and product adoption through strategic success plans, enablement sessions, and regular business reviews. Act as the primary customer advocate internally, influencing product direction and championing customer needs across teams. Serve as a product expert, educating customers on best practices and guiding them to maximize platform value. Manage customer communications, ensuring clarity, professionalism, and alignment across stakeholders. Identify growth opportunities and partner with sales and leadership teams to support account expansion and retention. Requirements 5+ years of experience in customer success, account management, or enterprise relationship management. Strong technical aptitude and ability to engage confidently with software engineers, technical leaders, and executive stakeholders. Proven experience managing renewals, negotiations, and procurement processes. Excellent communication skills with full professional fluency in written and spoken English. Strong understanding of customer success methodologies and sales frameworks such as MEDDPICC, SPICED, or similar. Familiarity with modern software development practices, version control systems, and developer tools. Ability to build trust at C-level and across technical teams, driving long-term strategic partnerships. Willingness to travel up to 25% to meet with customers and attend key events. Benefits Fully remote work environment with location flexibility across EMEA. Competitive salary package with equity participation. Comprehensive benefits and professional development opportunities. Collaborative, innovative, and high-growth company culture. Exposure to cutting-edge AI and developer-focused technologies. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Geotab is a global leader in IoT and connected transportation and certified "Great Place to Work ." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace , offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it's like to be a Geotabber, check out ourblog and follow onInstagram . Join ourtalent network to learn more about job opportunities and company news. Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Success Manager who will drive measurable outcomes for our SMB customers by owning the end-to-end lifecycle, ensuring high product adoption, and maximizing net revenue retention through value-based engagement. If you love technology, and are keen to join an industry leader - we would love to hear from you! What you'll do: As a Customer Success Manager, your key area of responsibility will be managing a dedicated portfolio of accounts as your own book of business, from structured onboarding to proactive renewals. You will validate customer business goals to build actionable success plans, monitor health indicators to mitigate churn, and identify growth opportunities to expand Geotab's footprint. You will need to work closely with the Sales, Product, and Support teams, as well as collaborate with international colleagues to deliver a consistent, scalable customer experience. To be successful in this role you will be a proactive, customer-centric communicator with a "can-do" mindset and the ability to conduct strategic, value-led conversations with SMB stakeholders. In addition, the successful candidate will have strong analytical skills to interpret usage data, experience navigating commercial motions like contract negotiations, and a methodical approach to managing a high volume of accounts in a fast-paced SaaS or IoT environment. How you'll make an impact: Own the customer lifecycle for an assigned portfolio of accounts, ensuring a consistent, value-driven experience from onboarding through renewal and expansion. Deeply understand customer objectives by validating and documenting key business goals, defining success criteria, and building actionable success plans to achieve those outcomes. Lead onboarding, education, and enablement of new customers by delivering structured implementation, training, and best-practice guidance that drive rapid adoption and accelerate time-to-value, platform proficiency, and ongoing value realization. Build and maintain strong, trust-based relationships with key customer stakeholders and decision-makers, becoming a strategic partner in their business. Conduct proactive, value-led customer engagements (e.g., success reviews, health checks) to drive adoption, retention, and account growth. Monitor customer health and early churn indicators, develop mitigation plans, and execute targeted interventions to reduce risk and improve retention. Identify, qualify, and influence growth opportunities (upsell, cross-sell, referrals) in partnership with the Sales team. Own and proactively manage the renewals pipeline, identifying risks, driving renewal strategies, and securing timely renewals. Respond to and resolve customer inquiries and escalations related to product, contractual, and operational topics, coordinating internal resources as needed. Forecast, track, and report on key customer metrics, including health, product adoption, retention, NPS/CSAT, and recurring revenue. Act as the voice of the customer internally, providing structured feedback and insights to Product, Sales, Support, and Operations to influence roadmap and process improvements. Support local teams with contractual topics, strategic customer communications, and project-based initiatives. Collaborate effectively with global and cross-functional teams to deliver a consistent, high-quality customer experience and scalable success motions. Maintain accurate, up-to-date account records and activities in CRM and CS platforms to ensure visibility and coordination across teams. Leverage data and AI for product usage, customer health scores, and analytics to prioritize outreach, refine success plans, and drive adoption. Contribute to the continuous improvement of Customer Success playbooks, processes, and tooling based on frontline learnings. What you'll bring to this role: Business degree and/or relevant experience in Customer Success and/or Account Management, ideally with a proven track record of customer retention and growth (mandatory). General understanding of IoT/telematics products and solutions; experience in B2B SaaS is a strong advantage. Fluent written and verbal communication in English. Comfort with commercial motions: renewals, contract and price negotiations, upsell/cross-sell in partnership with Sales; good understanding of contracts and pricing impact on profitability. Strong analytical skills with the ability to interpret customer data, health metrics, and usage patterns to drive decisions and priorities. Experience working with CRM and CS tools (e.g., SAP, Salesforce, Gainsight) is an advantage (not mandatory). Methodical, conscientious approach to documentation and maintaining accurate records in CRM/CS systems. Excellent time management, organizational, and prioritization skills, with the ability to manage a portfolio of accounts in a dynamic, fast-paced environment (mandatory). Structured, proactive "can do" mindset for managing open matters and tasks in a demanding environment. Strong collaboration skills and the ability to work effectively with cross-functional and international teams. Growth mindset with a strong willingness to learn, openness to feedback, and ability to self-reflect to improve performance. Customer-centric attitude and a passion for building long-term, value-based customer relationships. If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. How we work: At Geotab, we have adopted aflexible hybridworking model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish - in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at . By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, "Geotab"), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy . Click here to learn more about what happens with your personal data.
Feb 08, 2026
Full time
Geotab is a global leader in IoT and connected transportation and certified "Great Place to Work ." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace , offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it's like to be a Geotabber, check out ourblog and follow onInstagram . Join ourtalent network to learn more about job opportunities and company news. Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Success Manager who will drive measurable outcomes for our SMB customers by owning the end-to-end lifecycle, ensuring high product adoption, and maximizing net revenue retention through value-based engagement. If you love technology, and are keen to join an industry leader - we would love to hear from you! What you'll do: As a Customer Success Manager, your key area of responsibility will be managing a dedicated portfolio of accounts as your own book of business, from structured onboarding to proactive renewals. You will validate customer business goals to build actionable success plans, monitor health indicators to mitigate churn, and identify growth opportunities to expand Geotab's footprint. You will need to work closely with the Sales, Product, and Support teams, as well as collaborate with international colleagues to deliver a consistent, scalable customer experience. To be successful in this role you will be a proactive, customer-centric communicator with a "can-do" mindset and the ability to conduct strategic, value-led conversations with SMB stakeholders. In addition, the successful candidate will have strong analytical skills to interpret usage data, experience navigating commercial motions like contract negotiations, and a methodical approach to managing a high volume of accounts in a fast-paced SaaS or IoT environment. How you'll make an impact: Own the customer lifecycle for an assigned portfolio of accounts, ensuring a consistent, value-driven experience from onboarding through renewal and expansion. Deeply understand customer objectives by validating and documenting key business goals, defining success criteria, and building actionable success plans to achieve those outcomes. Lead onboarding, education, and enablement of new customers by delivering structured implementation, training, and best-practice guidance that drive rapid adoption and accelerate time-to-value, platform proficiency, and ongoing value realization. Build and maintain strong, trust-based relationships with key customer stakeholders and decision-makers, becoming a strategic partner in their business. Conduct proactive, value-led customer engagements (e.g., success reviews, health checks) to drive adoption, retention, and account growth. Monitor customer health and early churn indicators, develop mitigation plans, and execute targeted interventions to reduce risk and improve retention. Identify, qualify, and influence growth opportunities (upsell, cross-sell, referrals) in partnership with the Sales team. Own and proactively manage the renewals pipeline, identifying risks, driving renewal strategies, and securing timely renewals. Respond to and resolve customer inquiries and escalations related to product, contractual, and operational topics, coordinating internal resources as needed. Forecast, track, and report on key customer metrics, including health, product adoption, retention, NPS/CSAT, and recurring revenue. Act as the voice of the customer internally, providing structured feedback and insights to Product, Sales, Support, and Operations to influence roadmap and process improvements. Support local teams with contractual topics, strategic customer communications, and project-based initiatives. Collaborate effectively with global and cross-functional teams to deliver a consistent, high-quality customer experience and scalable success motions. Maintain accurate, up-to-date account records and activities in CRM and CS platforms to ensure visibility and coordination across teams. Leverage data and AI for product usage, customer health scores, and analytics to prioritize outreach, refine success plans, and drive adoption. Contribute to the continuous improvement of Customer Success playbooks, processes, and tooling based on frontline learnings. What you'll bring to this role: Business degree and/or relevant experience in Customer Success and/or Account Management, ideally with a proven track record of customer retention and growth (mandatory). General understanding of IoT/telematics products and solutions; experience in B2B SaaS is a strong advantage. Fluent written and verbal communication in English. Comfort with commercial motions: renewals, contract and price negotiations, upsell/cross-sell in partnership with Sales; good understanding of contracts and pricing impact on profitability. Strong analytical skills with the ability to interpret customer data, health metrics, and usage patterns to drive decisions and priorities. Experience working with CRM and CS tools (e.g., SAP, Salesforce, Gainsight) is an advantage (not mandatory). Methodical, conscientious approach to documentation and maintaining accurate records in CRM/CS systems. Excellent time management, organizational, and prioritization skills, with the ability to manage a portfolio of accounts in a dynamic, fast-paced environment (mandatory). Structured, proactive "can do" mindset for managing open matters and tasks in a demanding environment. Strong collaboration skills and the ability to work effectively with cross-functional and international teams. Growth mindset with a strong willingness to learn, openness to feedback, and ability to self-reflect to improve performance. Customer-centric attitude and a passion for building long-term, value-based customer relationships. If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. How we work: At Geotab, we have adopted aflexible hybridworking model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish - in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at . By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, "Geotab"), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy . Click here to learn more about what happens with your personal data.
Location: UK-wide Business Area: Digital Salary Details: Competitive basic salary plus additional benefits Reporting to the Digital Transformation Director, you will lead initial client engagement meetings as a subject matter expert to understand requirements and explore potential solutions. You will also be responsible for driving customer engagements focused on the deployment, governance, and optimisation of Microsoft 365 solutions. This role blends deep technical expertise with strategic insight to deliver high-quality outcomes, enhance user adoption, and support innovation across the full Microsoft 365 ecosystem. "a great place to work, a great place to be a customer" Key Responsibilities: Lead and oversee fileserver-to-M365 migration projects, including SharePoint, OneDrive, and Teams. Architect and deliver modern SharePoint Online intranet solutions, covering hub site strategy, information architecture, and adoption planning. Define and implement governance frameworks across Microsoft 365, including lifecycle management, retention, compliance, and secure collaboration. Lead design and discovery workshops with customers to understand requirements and agree technical solutions. Deliver end-to-end project engagements-design, implementation, testing, handover, documentation, and support-either independently or alongside a project manager. Drive adoption of Microsoft 365 features and capabilities across customer organisations. Support automation initiatives and integration across Microsoft 365 workloads. Act as an escalation point for complex or high-priority support issues, providing expert guidance and hands-on assistance to ensure timely and effective resolution. Presales and Marketing: Drive adoption of Microsoft 365 features and capabilities across customer organisations. Design and deliver webinars, seminars, and training sessions for customers and internal teams, in collaboration with the Head of Sales. Deliver webinars and seminars showcasing current and future Microsoft 365 capabilities to support new business generation. Act as an escalation point for complex or high-priority support issues, providing expert guidance and hands-on assistance to ensure timely and effective resolution. Innovation & Continuous Improvement: Keep up to date with the Microsoft 365 roadmap and market trends to understand new features, assess their impact and provide strategic guidance. Demonstrate a commitment to personal development by proactively seeking opportunities to enhance your knowledge and skills. Provide guidance and mentor colleagues, to promote knowledge sharing and enhance delivery quality. Security, Governance & Compliance Provide leadership across M365 security and compliance capabilities such as: Conditional Access Information Protection & Sensitivity Labelling Retention and Records Management Secure external sharing governance Ensure all delivered solutions meet regulatory, organisational, and customer-specific compliance requirements. Key Skills & Experience: Proven experience in a senior M365 or Modern Workplace consultancy or architecture role. Strong leadership background with demonstrable experience guiding and developing technical teams. Expertise in SharePoint Online, Teams, OneDrive, Exchange Online, and the wider Microsoft 365 stack. Deep understanding of governance, security, and compliance features within M365. Strong presentation and communication skills, with confidence presenting to both technical and non-technical audiences. Hands-on experience leading fileserver-to-M365 migrations and designing SharePoint intranet solutions. Ability to translate business requirements into scalable, secure, and user-centric solutions. High standard of written documentation and solution design. More about you: Excellent communication skills, including being able to communicate technical ideas to non-technical audiences. Proven ability to engage with senior business stakeholders. Track record of being able to produce clear and concise design documentation and reports. Confidence in creating and delivering presentations to both remote and in-person audiences. Preferred Qualifications: One or more of the following Microsoft certifications is considered advantageous: MS-102 (Microsoft 365 Administrator) MS-700 (Managing Microsoft Teams) SC-401 (Administering Information Security in Microsoft 365) What's in it for you? Competitive basic salary plus additional benefits and growth opportunities. Your Benefits at Chess: We care about your health, wellbeing, and career. Here's what you'll enjoy: Private healthcare (free after 1 year) Eye tests, flu jabs, and on-site health checks Mental health support from trained First Aiders A Wellbeing Day after 1 year Half-Day Fridays-start your weekend early! Hybrid working support with a home office allowance 25 days holiday plus bank holidays Buy or sell up to 5 holidays twice a year Perkbox discounts on shopping, travel, fitness, and more Points-based rewards from year 2 Charity donation matching (up to £100) Recognition platform to celebrate your wins EE SIM offers for you and your family £1000 referral bonus Learn 2 Earn scheme to boost your salary Team socials and celebrations Bespoke onboarding and leadership training Dedicated Culture Team to support you Working Hours & Location: A standard week is 37 hours, Monday to Friday. Flexible, hybrid position with a home-first working policy. Allowing you to enjoy the flexibility of working from home whilst also having the option to work from one of our many local hubs spread throughout the UK. Ad-hoc travel to offices within the group and other locations may be required on occasion. Why Join Chess? Chess is one of the UK's leading independent and trusted technology service providers, employing over 280 skilled people across the UK, supporting over 18,000 UK businesses. Diversity, equality, and inclusion is at the heart of our Chess culture, and we are passionate about our One Team spirit. We're extremely proud that our people voted us No.1 in the 2018 The 100 Best Companies to Work for list, and we continue to celebrate more than 17 years in the top 100. Our continued focus on growth creates opportunity for everyone to progress their career, to develop knowledge and skills, to gain reward and recognition and to maximise their potential. The growth and success of our people ensures the growth and success of our business. Equal Opportunities Statement At Chess ICT, we value diversity and are committed to creating an inclusive workforce. We want to make sure everyone has a fair chance and opportunity throughout the application process. If you require any adjustments during your application or interview, please feel comfortable reaching out to our recruitment team so we can support you. We believe that if you're not growing, we're not growing. Application Form Name Email Address Pronouns Country of residence CV upload Salary Expectations Open to Travel How did you hear about this job? If you found this job through a referral, please state who referred you Your LinkedIn Profile Notice Period Consent for storing submitted data Yes, I give permission to store and process my data in line with Chess' privacy policy (visit our privacy page for more information)
Feb 08, 2026
Full time
Location: UK-wide Business Area: Digital Salary Details: Competitive basic salary plus additional benefits Reporting to the Digital Transformation Director, you will lead initial client engagement meetings as a subject matter expert to understand requirements and explore potential solutions. You will also be responsible for driving customer engagements focused on the deployment, governance, and optimisation of Microsoft 365 solutions. This role blends deep technical expertise with strategic insight to deliver high-quality outcomes, enhance user adoption, and support innovation across the full Microsoft 365 ecosystem. "a great place to work, a great place to be a customer" Key Responsibilities: Lead and oversee fileserver-to-M365 migration projects, including SharePoint, OneDrive, and Teams. Architect and deliver modern SharePoint Online intranet solutions, covering hub site strategy, information architecture, and adoption planning. Define and implement governance frameworks across Microsoft 365, including lifecycle management, retention, compliance, and secure collaboration. Lead design and discovery workshops with customers to understand requirements and agree technical solutions. Deliver end-to-end project engagements-design, implementation, testing, handover, documentation, and support-either independently or alongside a project manager. Drive adoption of Microsoft 365 features and capabilities across customer organisations. Support automation initiatives and integration across Microsoft 365 workloads. Act as an escalation point for complex or high-priority support issues, providing expert guidance and hands-on assistance to ensure timely and effective resolution. Presales and Marketing: Drive adoption of Microsoft 365 features and capabilities across customer organisations. Design and deliver webinars, seminars, and training sessions for customers and internal teams, in collaboration with the Head of Sales. Deliver webinars and seminars showcasing current and future Microsoft 365 capabilities to support new business generation. Act as an escalation point for complex or high-priority support issues, providing expert guidance and hands-on assistance to ensure timely and effective resolution. Innovation & Continuous Improvement: Keep up to date with the Microsoft 365 roadmap and market trends to understand new features, assess their impact and provide strategic guidance. Demonstrate a commitment to personal development by proactively seeking opportunities to enhance your knowledge and skills. Provide guidance and mentor colleagues, to promote knowledge sharing and enhance delivery quality. Security, Governance & Compliance Provide leadership across M365 security and compliance capabilities such as: Conditional Access Information Protection & Sensitivity Labelling Retention and Records Management Secure external sharing governance Ensure all delivered solutions meet regulatory, organisational, and customer-specific compliance requirements. Key Skills & Experience: Proven experience in a senior M365 or Modern Workplace consultancy or architecture role. Strong leadership background with demonstrable experience guiding and developing technical teams. Expertise in SharePoint Online, Teams, OneDrive, Exchange Online, and the wider Microsoft 365 stack. Deep understanding of governance, security, and compliance features within M365. Strong presentation and communication skills, with confidence presenting to both technical and non-technical audiences. Hands-on experience leading fileserver-to-M365 migrations and designing SharePoint intranet solutions. Ability to translate business requirements into scalable, secure, and user-centric solutions. High standard of written documentation and solution design. More about you: Excellent communication skills, including being able to communicate technical ideas to non-technical audiences. Proven ability to engage with senior business stakeholders. Track record of being able to produce clear and concise design documentation and reports. Confidence in creating and delivering presentations to both remote and in-person audiences. Preferred Qualifications: One or more of the following Microsoft certifications is considered advantageous: MS-102 (Microsoft 365 Administrator) MS-700 (Managing Microsoft Teams) SC-401 (Administering Information Security in Microsoft 365) What's in it for you? Competitive basic salary plus additional benefits and growth opportunities. Your Benefits at Chess: We care about your health, wellbeing, and career. Here's what you'll enjoy: Private healthcare (free after 1 year) Eye tests, flu jabs, and on-site health checks Mental health support from trained First Aiders A Wellbeing Day after 1 year Half-Day Fridays-start your weekend early! Hybrid working support with a home office allowance 25 days holiday plus bank holidays Buy or sell up to 5 holidays twice a year Perkbox discounts on shopping, travel, fitness, and more Points-based rewards from year 2 Charity donation matching (up to £100) Recognition platform to celebrate your wins EE SIM offers for you and your family £1000 referral bonus Learn 2 Earn scheme to boost your salary Team socials and celebrations Bespoke onboarding and leadership training Dedicated Culture Team to support you Working Hours & Location: A standard week is 37 hours, Monday to Friday. Flexible, hybrid position with a home-first working policy. Allowing you to enjoy the flexibility of working from home whilst also having the option to work from one of our many local hubs spread throughout the UK. Ad-hoc travel to offices within the group and other locations may be required on occasion. Why Join Chess? Chess is one of the UK's leading independent and trusted technology service providers, employing over 280 skilled people across the UK, supporting over 18,000 UK businesses. Diversity, equality, and inclusion is at the heart of our Chess culture, and we are passionate about our One Team spirit. We're extremely proud that our people voted us No.1 in the 2018 The 100 Best Companies to Work for list, and we continue to celebrate more than 17 years in the top 100. Our continued focus on growth creates opportunity for everyone to progress their career, to develop knowledge and skills, to gain reward and recognition and to maximise their potential. The growth and success of our people ensures the growth and success of our business. Equal Opportunities Statement At Chess ICT, we value diversity and are committed to creating an inclusive workforce. We want to make sure everyone has a fair chance and opportunity throughout the application process. If you require any adjustments during your application or interview, please feel comfortable reaching out to our recruitment team so we can support you. We believe that if you're not growing, we're not growing. Application Form Name Email Address Pronouns Country of residence CV upload Salary Expectations Open to Travel How did you hear about this job? If you found this job through a referral, please state who referred you Your LinkedIn Profile Notice Period Consent for storing submitted data Yes, I give permission to store and process my data in line with Chess' privacy policy (visit our privacy page for more information)
Overview Be a leader committed to understanding customer needs with your advanced knowledge of product development, design, and data analytics. You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. Job Responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Develop strong relationships with users and stakeholders to drive product adoption and satisfaction. Lead product development projects from concept to launch with Design, Engineering & Data teams - ensuring detailed user requirement documentation, timely delivery, and quality standards. Collaborate with cross-functional internal and external teams to develop solutions that enable seamless user experiences across multiple products and leverage common data products. Leverage data-driven insights to make informed decisions and drive continuous product improvement. Build a deep understanding of advanced analytics and AI capabilities that can be incorporated into product solutions to enhance and accelerate user value. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and delivery of measurable business outcomes. A customer-centric mindset and experience building and delivering greenfield products end to end. Ability to communicate effectively, both written and verbal, and act as an effective translator between business and technology. Strong ability to collaborate with engineering teams to translate scalable product solutions into technical requirements. Strong project management and organizational planning skills to work and stay aligned with cross-functional teams. Exceptional communication skills to align cross-functional stakeholders and teams on strategic priorities. Proven ability to manage complex, multi-stakeholder technical projects with competing priorities. Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Proven experience as a Product Manager in the financial services, or related, industry Understanding of DCM domain, financial markets, and industry regulations. Proven ability to manage ambiguity and align technical and business priorities effectively.
Feb 08, 2026
Full time
Overview Be a leader committed to understanding customer needs with your advanced knowledge of product development, design, and data analytics. You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. Job Responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Develop strong relationships with users and stakeholders to drive product adoption and satisfaction. Lead product development projects from concept to launch with Design, Engineering & Data teams - ensuring detailed user requirement documentation, timely delivery, and quality standards. Collaborate with cross-functional internal and external teams to develop solutions that enable seamless user experiences across multiple products and leverage common data products. Leverage data-driven insights to make informed decisions and drive continuous product improvement. Build a deep understanding of advanced analytics and AI capabilities that can be incorporated into product solutions to enhance and accelerate user value. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and delivery of measurable business outcomes. A customer-centric mindset and experience building and delivering greenfield products end to end. Ability to communicate effectively, both written and verbal, and act as an effective translator between business and technology. Strong ability to collaborate with engineering teams to translate scalable product solutions into technical requirements. Strong project management and organizational planning skills to work and stay aligned with cross-functional teams. Exceptional communication skills to align cross-functional stakeholders and teams on strategic priorities. Proven ability to manage complex, multi-stakeholder technical projects with competing priorities. Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Proven experience as a Product Manager in the financial services, or related, industry Understanding of DCM domain, financial markets, and industry regulations. Proven ability to manage ambiguity and align technical and business priorities effectively.
# Head of Engineering - RetailDate Posted: 30/01/2026Location: LondonJob Type: Full time Head of Engineering - Retail Location: London- hybrid Contract: Permanent Hours: Full time- 35 hours Purpose Just Group's Retail division, which develops and delivers retirement finance products sold via financial advisers and intermediaries, is modernising its platforms and customer journeys. To support this, we need resilient, scalable, and innovative engineering capabilities, with AI first, agentic, and context driven practices at the centre of how we build and deliver.The Head of Engineering for Retail will lead the Retail engineering organisation, set technical direction, and ensure high quality delivery. They will drive the adoption of modern engineering approaches to keep our technology secure, reliable, and future ready. Reporting to the Retail IT Director, they will manage Engineering Managers and foster a high performing culture focused on secure, efficient, and AI enabled delivery. About Just We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do.This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. Key Accountabilities Define and deliver the Retail engineering roadmap, aligned with Group technology strategy and modern engineering practices. Champion AI first, agentic, and context driven approaches to improve resilience, scalability, and innovation. Provide technical leadership on architecture, solution design, and management of technical debt. Ensure high quality, secure, and scalable delivery of Retail platforms and applications. Oversee delivery planning, execution, risks, and incident management (P1/P2), ensuring rapid and effective resolution. Build engineering capability by leading and developing Engineering Managers and the wider engineering leadership team. Promote strong engineering standards across automation, DevOps pipelines, observability, and cloud native development. Act as a trusted partner to stakeholders, providing clear communication on delivery health, risks, and technical priorities. Examples of Key Activities Chair Retail engineering governance forums, ensuring adherence to standards and alignment with Group principles. Maintain and regularly review the technical debt and end-of-life register, feeding prioritised items into roadmaps. Review and challenge major technical design proposals to ensure scalability, security, and maintainability. Act as incident escalation point for P1 and P2 events, coordinating resolution and leading post-incident reviews. Partner with Engineering Managers to provide delivery updates, dependency tracking, and risk management. Mentor and coach Engineering Managers, building a high-quality leadership capability. Represent Retail Engineering in cross-business forums, ensuring Retail's needs are clearly articulated and understood. What We're Looking For Strong engineering leadership experience, managing multi team delivery at scale (50+ FTE including partners), within Financial Services Solid understanding of modern engineering practices, including software development, architecture, cloud, CI/CD, DevSecOps, observability, and security first design. Knowledge of AI first, agentic, and context driven engineering approaches. Experience delivering large scale technology change and modernising legacy platforms, ideally within the Microsoft ecosystem. Proven ability to build engineering capability, drive adoption of standards, and shape a high performing engineering culture. Skilled in managing hybrid delivery models involving vendors, partners, and in house teams. Comfortable operating in regulated environments with strong focus on security, performance, and resilience. Effective at influencing senior stakeholders and translating technical considerations into business focused outcomes. Experience managing major incidents (P1/P2) and leading robust resolution and review processes. Our behaviours At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctive - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. What's in it for you A competitive salary, pension scheme and life assurance 25 days annual leave plus an additional day on us for your birthday Private medical cover and income protection, just in case A generous and highly achievable bonus scheme Opportunities to progress your career in-role and within the company Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders A variety of employee funded benefits available via our online benefits portal Plus, several additional purchase options available for you and your loved onesExplore our on our dedicated benefits page. Belonging at Just Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just.We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity. Application details Please submit your CV using the 'apply now' button. Shortlisted candidates will be contacted regarding next steps which may include an initial phone interview and in-person assessment. Be Bold. Be Brilliant. Be Just.
Feb 08, 2026
Full time
# Head of Engineering - RetailDate Posted: 30/01/2026Location: LondonJob Type: Full time Head of Engineering - Retail Location: London- hybrid Contract: Permanent Hours: Full time- 35 hours Purpose Just Group's Retail division, which develops and delivers retirement finance products sold via financial advisers and intermediaries, is modernising its platforms and customer journeys. To support this, we need resilient, scalable, and innovative engineering capabilities, with AI first, agentic, and context driven practices at the centre of how we build and deliver.The Head of Engineering for Retail will lead the Retail engineering organisation, set technical direction, and ensure high quality delivery. They will drive the adoption of modern engineering approaches to keep our technology secure, reliable, and future ready. Reporting to the Retail IT Director, they will manage Engineering Managers and foster a high performing culture focused on secure, efficient, and AI enabled delivery. About Just We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do.This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. Key Accountabilities Define and deliver the Retail engineering roadmap, aligned with Group technology strategy and modern engineering practices. Champion AI first, agentic, and context driven approaches to improve resilience, scalability, and innovation. Provide technical leadership on architecture, solution design, and management of technical debt. Ensure high quality, secure, and scalable delivery of Retail platforms and applications. Oversee delivery planning, execution, risks, and incident management (P1/P2), ensuring rapid and effective resolution. Build engineering capability by leading and developing Engineering Managers and the wider engineering leadership team. Promote strong engineering standards across automation, DevOps pipelines, observability, and cloud native development. Act as a trusted partner to stakeholders, providing clear communication on delivery health, risks, and technical priorities. Examples of Key Activities Chair Retail engineering governance forums, ensuring adherence to standards and alignment with Group principles. Maintain and regularly review the technical debt and end-of-life register, feeding prioritised items into roadmaps. Review and challenge major technical design proposals to ensure scalability, security, and maintainability. Act as incident escalation point for P1 and P2 events, coordinating resolution and leading post-incident reviews. Partner with Engineering Managers to provide delivery updates, dependency tracking, and risk management. Mentor and coach Engineering Managers, building a high-quality leadership capability. Represent Retail Engineering in cross-business forums, ensuring Retail's needs are clearly articulated and understood. What We're Looking For Strong engineering leadership experience, managing multi team delivery at scale (50+ FTE including partners), within Financial Services Solid understanding of modern engineering practices, including software development, architecture, cloud, CI/CD, DevSecOps, observability, and security first design. Knowledge of AI first, agentic, and context driven engineering approaches. Experience delivering large scale technology change and modernising legacy platforms, ideally within the Microsoft ecosystem. Proven ability to build engineering capability, drive adoption of standards, and shape a high performing engineering culture. Skilled in managing hybrid delivery models involving vendors, partners, and in house teams. Comfortable operating in regulated environments with strong focus on security, performance, and resilience. Effective at influencing senior stakeholders and translating technical considerations into business focused outcomes. Experience managing major incidents (P1/P2) and leading robust resolution and review processes. Our behaviours At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctive - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. What's in it for you A competitive salary, pension scheme and life assurance 25 days annual leave plus an additional day on us for your birthday Private medical cover and income protection, just in case A generous and highly achievable bonus scheme Opportunities to progress your career in-role and within the company Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders A variety of employee funded benefits available via our online benefits portal Plus, several additional purchase options available for you and your loved onesExplore our on our dedicated benefits page. Belonging at Just Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just.We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity. Application details Please submit your CV using the 'apply now' button. Shortlisted candidates will be contacted regarding next steps which may include an initial phone interview and in-person assessment. Be Bold. Be Brilliant. Be Just.
Director of Digital Salary: Up to £96,116 plus Benefits Location: Hybrid - 3 days on Campus Contract: Permanent The University of Gloucestershire is a vibrant, modern institution spanning campuses in Cheltenham and Gloucester, serving over 11,000 students with 900 dedicated staff. Building on a proud heritage dating back to 1847, the University combines academic excellence with a strong focus on innovation, community partnership and practical, real-world learning. We are entering a new phase of ambition and transformation, strengthening our digital foundations and deepening our role within a growing regional ecosystem shaped by cyber innovation, research partnerships and the Golden Valley development. Digital is a core strategic priority for the University. It underpins how students learn, how our academics teach and conduct research, how our services operate ad how we contribute to the wider business and cyber community across Gloucestershire, if not nationally. Our ambition is to become a truly digitally connected university - one where technology enables excellence across every part of our mission and that is why we are seeking a Director of Digital to help drive this ambition. About the role As a member of the University's senior leadership team, the Director of Digital will shape and deliver a clear digital strategy that complements the University's wider ambitions to become a truly digitally connected institution. Reporting to the Chief Operating Officer and Pro Vice-Chancellor, the role leads a multidisciplinary team of over 40 colleagues across Digital Services and IT Operations & Security, with two direct reports. The Director will oversee the successful delivery of key transformation priorities, including cloud migration of core corporate systems such as Finance, HR and student platforms, while embedding modern, secure and resilient technology foundations. In this role you will also champion the effective use of data and insight to inform decision-making, service improvement and performance across the University. With a strong focus on best practice, modern ways of working, emerging technologies and AI, the role works closely with academic and professional services leaders - including in support of digitally enabled and cyber focused academic programmes - as well as external suppliers and regional partners (including local businesses and the cyber community) to ensure digital capability enables excellent student experience, effective services and long-term institutional impact. This is a rare opportunity to join the University at a pivotal moment with a clear mandate, senior sponsorship and the scale to make a lasting difference to how digital shapes education, services and the wider region. Could this be you? What you will bring/Essential Criteria You will bring a compelling blend of strategic vision, technical understanding and people-focused leadership. In particular, you will demonstrate: 1.Digital Strategy, Transformation & Delivery Proven experience setting and delivering an organisation-wide digital strategy aligned to corporate objectives, leading multi-year transformation programmes (including new ways of working) and operating confidently with executive teams and governing bodies to translate vision into sustained measurable outcomes. 2. Core Technology Platforms, Infrastructure & Modernisation A strong track record of modernising complex technology landscapes, including cloud migration, SaaS adoption, legacy renewal and the effective application of emerging technologies and AI to improve service quality, resilience and efficiency. 3. People Leadership & Capability Uplift Experience leading multidisciplinary digital and IT functions with clear accountability for performance, KPIs and outcomes whilst developing an inclusive and high performing team. A strong track record of driving cultural change, embedding modern delivery and operating models whilst being the champion for digital data uplifting digital capability and confidence across an organisation. 4. Operational Resilience, Risk & Cyber Oversight Executive-level accountability for digital operations, infrastructure and cybersecurity, with the ability to balance service continuity, risk management and regulatory requirements while designing platforms fit for the future. 5. Commercial Acumen, Value for Money & Partnerships Strong commercial judgement, with experience of managing budgets, suppliers and contracts, securing value for money and building productive partnerships with external organisations, local businesses and sector networks to deliver shared outcomes. 6. Influence, Credibility & Cross-Sector Collaboration Excellent influencing and communication skills, with the presence and credibility to engage a diverse range of leaders, suppliers and external partners We welcome applications from candidates with senior digital leadership experience gained outside higher education, including the public, private, regulatory, health or third sectors. How to Apply Applications should be submitted no later than Monday 9th March at 09:00. To find out more about the role and how to apply, please click Apply where you can register and apply. When applying, please ensure that you provide the following information: Your CV A supporting statement (of not more than 2 pages) detailing how you can address the 6 Essential Criteria above (please see full criteria in the job description) Our executive search partners, GatenbySanderson, will be handling all applications and conducting initial interviews with candidates. They would be delighted to speak with you to help provide further insight into the role and support with your application. For an informal and confidential conversation, please do reach out to Sarah Luxford or Manjit Mundair-Lalli to set up a call: . Should you have any issues with your application process, please contact Closing date: 9am, Monday 9th March 2026 Our Commitment to Inclusive Recruitment We are committed to building a diverse, inclusive and equitable workforce. We welcome applications from candidates of all backgrounds, particularly those who are currently under represented in senior leadership across digital professions. We are happy to discuss any reasonable adjustments needed during the recruitment process.
Feb 08, 2026
Full time
Director of Digital Salary: Up to £96,116 plus Benefits Location: Hybrid - 3 days on Campus Contract: Permanent The University of Gloucestershire is a vibrant, modern institution spanning campuses in Cheltenham and Gloucester, serving over 11,000 students with 900 dedicated staff. Building on a proud heritage dating back to 1847, the University combines academic excellence with a strong focus on innovation, community partnership and practical, real-world learning. We are entering a new phase of ambition and transformation, strengthening our digital foundations and deepening our role within a growing regional ecosystem shaped by cyber innovation, research partnerships and the Golden Valley development. Digital is a core strategic priority for the University. It underpins how students learn, how our academics teach and conduct research, how our services operate ad how we contribute to the wider business and cyber community across Gloucestershire, if not nationally. Our ambition is to become a truly digitally connected university - one where technology enables excellence across every part of our mission and that is why we are seeking a Director of Digital to help drive this ambition. About the role As a member of the University's senior leadership team, the Director of Digital will shape and deliver a clear digital strategy that complements the University's wider ambitions to become a truly digitally connected institution. Reporting to the Chief Operating Officer and Pro Vice-Chancellor, the role leads a multidisciplinary team of over 40 colleagues across Digital Services and IT Operations & Security, with two direct reports. The Director will oversee the successful delivery of key transformation priorities, including cloud migration of core corporate systems such as Finance, HR and student platforms, while embedding modern, secure and resilient technology foundations. In this role you will also champion the effective use of data and insight to inform decision-making, service improvement and performance across the University. With a strong focus on best practice, modern ways of working, emerging technologies and AI, the role works closely with academic and professional services leaders - including in support of digitally enabled and cyber focused academic programmes - as well as external suppliers and regional partners (including local businesses and the cyber community) to ensure digital capability enables excellent student experience, effective services and long-term institutional impact. This is a rare opportunity to join the University at a pivotal moment with a clear mandate, senior sponsorship and the scale to make a lasting difference to how digital shapes education, services and the wider region. Could this be you? What you will bring/Essential Criteria You will bring a compelling blend of strategic vision, technical understanding and people-focused leadership. In particular, you will demonstrate: 1.Digital Strategy, Transformation & Delivery Proven experience setting and delivering an organisation-wide digital strategy aligned to corporate objectives, leading multi-year transformation programmes (including new ways of working) and operating confidently with executive teams and governing bodies to translate vision into sustained measurable outcomes. 2. Core Technology Platforms, Infrastructure & Modernisation A strong track record of modernising complex technology landscapes, including cloud migration, SaaS adoption, legacy renewal and the effective application of emerging technologies and AI to improve service quality, resilience and efficiency. 3. People Leadership & Capability Uplift Experience leading multidisciplinary digital and IT functions with clear accountability for performance, KPIs and outcomes whilst developing an inclusive and high performing team. A strong track record of driving cultural change, embedding modern delivery and operating models whilst being the champion for digital data uplifting digital capability and confidence across an organisation. 4. Operational Resilience, Risk & Cyber Oversight Executive-level accountability for digital operations, infrastructure and cybersecurity, with the ability to balance service continuity, risk management and regulatory requirements while designing platforms fit for the future. 5. Commercial Acumen, Value for Money & Partnerships Strong commercial judgement, with experience of managing budgets, suppliers and contracts, securing value for money and building productive partnerships with external organisations, local businesses and sector networks to deliver shared outcomes. 6. Influence, Credibility & Cross-Sector Collaboration Excellent influencing and communication skills, with the presence and credibility to engage a diverse range of leaders, suppliers and external partners We welcome applications from candidates with senior digital leadership experience gained outside higher education, including the public, private, regulatory, health or third sectors. How to Apply Applications should be submitted no later than Monday 9th March at 09:00. To find out more about the role and how to apply, please click Apply where you can register and apply. When applying, please ensure that you provide the following information: Your CV A supporting statement (of not more than 2 pages) detailing how you can address the 6 Essential Criteria above (please see full criteria in the job description) Our executive search partners, GatenbySanderson, will be handling all applications and conducting initial interviews with candidates. They would be delighted to speak with you to help provide further insight into the role and support with your application. For an informal and confidential conversation, please do reach out to Sarah Luxford or Manjit Mundair-Lalli to set up a call: . Should you have any issues with your application process, please contact Closing date: 9am, Monday 9th March 2026 Our Commitment to Inclusive Recruitment We are committed to building a diverse, inclusive and equitable workforce. We welcome applications from candidates of all backgrounds, particularly those who are currently under represented in senior leadership across digital professions. We are happy to discuss any reasonable adjustments needed during the recruitment process.
11380SR1 £80k - 90k per year Head of Applications We are seeking an experienced Head of Applications to provide strategic leadership and operational oversight across a complex enterprise application landscape. This senior role is responsible for shaping application strategy, defining architecture standards, and ensuring the stability, scalability, and performance of core business systems, including core banking platforms, integration services, and digital applications. You will have end to end ownership of application delivery and support, ensuring systems align with business objectives, regulatory requirements, and technology best practices. Working closely with senior stakeholders, you will drive continuous improvement, modernization initiatives, and the adoption of agile and DevOps ways of working. A key element of the role is people leadership. You will lead, mentor, and develop a multi disciplinary team comprising software developers, support analysts, and Solution & Integration Architects. You will foster a collaborative, high performance culture that encourages innovation, accountability, and professional growth, supported by regular performance reviews and coaching. The successful candidate will bring strong hands on experience across the full software development lifecycle, including analysis, design, testing, documentation, deployment, and operational support. You will be adept at managing applications in complex, business critical environments and confident handling major incidents and service challenges. Key Skills 5+ year's experience in software development and at least 3 years in a leadership or management role. Strong knowledge of application lifecycle management, agile and DevOps practices, cloud platforms (particularly Microsoft Azure), and service management frameworks such as ITIL is essential. Professional certifications such as PMP, Scrum Master, or relevant technical qualifications are highly desirable. Exceptional communication, stakeholder management, and project prioritisation skills are critical to success in this role. Proven experience with application support and incident management in complex technical environments. Excellent problem-solving skills with the ability to handle complex technical issues. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Feb 08, 2026
Full time
11380SR1 £80k - 90k per year Head of Applications We are seeking an experienced Head of Applications to provide strategic leadership and operational oversight across a complex enterprise application landscape. This senior role is responsible for shaping application strategy, defining architecture standards, and ensuring the stability, scalability, and performance of core business systems, including core banking platforms, integration services, and digital applications. You will have end to end ownership of application delivery and support, ensuring systems align with business objectives, regulatory requirements, and technology best practices. Working closely with senior stakeholders, you will drive continuous improvement, modernization initiatives, and the adoption of agile and DevOps ways of working. A key element of the role is people leadership. You will lead, mentor, and develop a multi disciplinary team comprising software developers, support analysts, and Solution & Integration Architects. You will foster a collaborative, high performance culture that encourages innovation, accountability, and professional growth, supported by regular performance reviews and coaching. The successful candidate will bring strong hands on experience across the full software development lifecycle, including analysis, design, testing, documentation, deployment, and operational support. You will be adept at managing applications in complex, business critical environments and confident handling major incidents and service challenges. Key Skills 5+ year's experience in software development and at least 3 years in a leadership or management role. Strong knowledge of application lifecycle management, agile and DevOps practices, cloud platforms (particularly Microsoft Azure), and service management frameworks such as ITIL is essential. Professional certifications such as PMP, Scrum Master, or relevant technical qualifications are highly desirable. Exceptional communication, stakeholder management, and project prioritisation skills are critical to success in this role. Proven experience with application support and incident management in complex technical environments. Excellent problem-solving skills with the ability to handle complex technical issues. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
A UK-based technology service provider seeks a senior Microsoft 365 consultant to lead engagements focused on driving customer solutions. This role involves overseeing M365 migration projects, delivering strategic advice, and ensuring compliance with security regulations. Candidates should have substantial experience and a strong grasp of Microsoft 365 functionalities. The position offers a competitive salary, flexible working arrangements, and a range of employee benefits including private healthcare and training opportunities.
Feb 08, 2026
Full time
A UK-based technology service provider seeks a senior Microsoft 365 consultant to lead engagements focused on driving customer solutions. This role involves overseeing M365 migration projects, delivering strategic advice, and ensuring compliance with security regulations. Candidates should have substantial experience and a strong grasp of Microsoft 365 functionalities. The position offers a competitive salary, flexible working arrangements, and a range of employee benefits including private healthcare and training opportunities.
Company Description OVERVIEWPublicis Groupe is one of the world's largest communications holding companies, present in over 110 countries and employing about 100,000 professionals The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.HELPING OUR CLIENTS UNLOCK GROWTH IN THE PLATFORM WORLDOur clients compete in the platform world, a horizontal marketplace between creators and consumers, between speakers and listeners, between buyers and sellers. To thrive in the platform world, companies must continue to innovate their products and business models. Four imperatives (1. Real Identity, 2. Dynamic, Diverse and Disruptive Creativity 3., Smart Media and 4. Direct Relationships) via our suite of world-class agencies, are necessary for modern brands to win in the platform world. At Publicis Groupe, we've invested in capabilities across these four imperatives our clients need to unlock growth. As the only one who can architect, build and orchestrate end to end solutions, not only do we have a proven record of building bespoke models for clients and leading expertise across all major industry categories, we are able to offer our talents more opportunities to grow and benefit from a richer learning experience. We call this Power of One. Powered by a 100,000-strong network via Marcel, our AI-based platform, we are also able to provide our clients and talents instant access to resource, knowledge for any need, any time, in any market.THE SPIRIT OF VIVA LA DIFFERENCEViva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein-Blanchet, our founder, invented French advertising. Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive. This is the charge that inspires our teams to celebrate the differences in identity, background, culture, and experience of all of us. It is how we behave with each other and our clients, and it is deeply rooted throughout our work, to elevate and bring to life our differences throughout the platform world. Overview Join Performics, part of Publicis Media, and help shape the future of digital media security and compliance on a global scale. This is a unique opportunity to lead the development of frameworks that safeguard paid media ecosystems across major platforms like Meta, TikTok, DV360, SA360, Google Ads, TheTradeDesk, and Amazon Ads. You'll work at the intersection of technology, media operations, and security-partnering with global teams, external platforms, and compliance stakeholders to ensure robust standards are in place. If you're passionate about building scalable solutions that protect media investments and drive operational excellence, this role offers the chance to make a significant impact across 57+ markets worldwide. Responsibilities Lead Global Rollout: Define and implement security and compliance frameworks across paid media platforms, ensuring smooth adoption across regions. Partner Accountability: Collaborate with media owners and internal teams to enforce security standards and manage audits. Compliance & Auditing: Design and operationalize audit processes to monitor account access, MFA status, and governance requirements. Security Education: Develop and deliver training programs to embed a security-first culture within global media teams. Cross-Functional Collaboration: Act as the subject matter expert, partnering with IT, Global Security Ops, and Learning & Development teams to integrate best practices. Qualifications We're looking for someone who can combine knowledge of platform security with operational rigor: Proven experience in program management at scale, ideally in a global or multi-market context. Strong understanding of data privacy, security protocols, and data compliance. Excellent project management and stakeholder communication skills, with the ability to influence change. Familiarity with access control and identity management Highly organized, proactive problem-solver with advanced presentation and documentation skills. Non-essential skills: Background in digital channels or performance marketing. Experience in media operations and/or strategic digital media. Knowledge of programmatic, search, social, and commerce channels. Additional Information Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Feb 08, 2026
Full time
Company Description OVERVIEWPublicis Groupe is one of the world's largest communications holding companies, present in over 110 countries and employing about 100,000 professionals The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.HELPING OUR CLIENTS UNLOCK GROWTH IN THE PLATFORM WORLDOur clients compete in the platform world, a horizontal marketplace between creators and consumers, between speakers and listeners, between buyers and sellers. To thrive in the platform world, companies must continue to innovate their products and business models. Four imperatives (1. Real Identity, 2. Dynamic, Diverse and Disruptive Creativity 3., Smart Media and 4. Direct Relationships) via our suite of world-class agencies, are necessary for modern brands to win in the platform world. At Publicis Groupe, we've invested in capabilities across these four imperatives our clients need to unlock growth. As the only one who can architect, build and orchestrate end to end solutions, not only do we have a proven record of building bespoke models for clients and leading expertise across all major industry categories, we are able to offer our talents more opportunities to grow and benefit from a richer learning experience. We call this Power of One. Powered by a 100,000-strong network via Marcel, our AI-based platform, we are also able to provide our clients and talents instant access to resource, knowledge for any need, any time, in any market.THE SPIRIT OF VIVA LA DIFFERENCEViva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein-Blanchet, our founder, invented French advertising. Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive. This is the charge that inspires our teams to celebrate the differences in identity, background, culture, and experience of all of us. It is how we behave with each other and our clients, and it is deeply rooted throughout our work, to elevate and bring to life our differences throughout the platform world. Overview Join Performics, part of Publicis Media, and help shape the future of digital media security and compliance on a global scale. This is a unique opportunity to lead the development of frameworks that safeguard paid media ecosystems across major platforms like Meta, TikTok, DV360, SA360, Google Ads, TheTradeDesk, and Amazon Ads. You'll work at the intersection of technology, media operations, and security-partnering with global teams, external platforms, and compliance stakeholders to ensure robust standards are in place. If you're passionate about building scalable solutions that protect media investments and drive operational excellence, this role offers the chance to make a significant impact across 57+ markets worldwide. Responsibilities Lead Global Rollout: Define and implement security and compliance frameworks across paid media platforms, ensuring smooth adoption across regions. Partner Accountability: Collaborate with media owners and internal teams to enforce security standards and manage audits. Compliance & Auditing: Design and operationalize audit processes to monitor account access, MFA status, and governance requirements. Security Education: Develop and deliver training programs to embed a security-first culture within global media teams. Cross-Functional Collaboration: Act as the subject matter expert, partnering with IT, Global Security Ops, and Learning & Development teams to integrate best practices. Qualifications We're looking for someone who can combine knowledge of platform security with operational rigor: Proven experience in program management at scale, ideally in a global or multi-market context. Strong understanding of data privacy, security protocols, and data compliance. Excellent project management and stakeholder communication skills, with the ability to influence change. Familiarity with access control and identity management Highly organized, proactive problem-solver with advanced presentation and documentation skills. Non-essential skills: Background in digital channels or performance marketing. Experience in media operations and/or strategic digital media. Knowledge of programmatic, search, social, and commerce channels. Additional Information Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Overview Remote - United Kingdom. Location: This role is open only to candidates residing in England or Scotland due to operational constraints. The Opportunity Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. For more information about Anthology and our career opportunities, please visit . The Customer Success Manager (CSM) ensures that customers see value throughout their entire Anthology journey. With a focus on success and retention, the CSM engages with customers to understand their goals, create plans to achieve those goals, connect them to resources and expertise, resolve issues, and ensure an overall world-class experience. This role works collaboratively with other Anthology teams to ensure customers receive appropriate support, resources, and services, and assists the Sales team in identifying expansion opportunities. This position is crucial to providing strategic direction, planning, and oversight to customers to foster their continued growth and expansion within their technology and solution footprint and achieve greater perceived ROI from the products in which they have invested. Furthermore, this role is crucial to supporting both the strategic growth areas and metrics of the company as they align to customer engagement, adoption, retention, and expansion. The ideal candidate for this role embraces a customer-first mindset, excels at building relationships and creating raving fans, and is adept at driving activities that deliver exceptional value to customers in all phases of the lifecycle. Responsibilities Developing strong relationships with customers centered on ensuring their success and business goals achieved Developing and implementing account engagement and execution plans to ensure business objectives are met and customer sentiment is positive Executing prescriptive playbooks based on customer need Developing an understanding of and responding to customer questions on the full Anthology portfolio of products and services, including their features, benefits, and use cases Taking action on customer sentiment information, such as surveys, NPS responses, solicited and unsolicited customer feedback Connecting customers to best practice resources and/or recommendations; assisting customers in solving point-in-time challenges; connecting customers with opportunities for engagement in feedback sessions and with research projects as applicable; partnering with the customer to support the overall goal of increased satisfaction and adoption of Anthology solutions Promoting customer engagement in the online Anthology Community, as well as Anthology-hosted virtual and in-person events to facilitate customer opportunities to network, share, and learn from their peers Assisting Regional Sales Managers (RSMs) and regional leadership with identifying customer goals/values and cross-sell and up-sell opportunities, as well as assisting with renewal proposals Acting as the customer's liaison to all their needs within Anthology, triaging requests and bringing in the appropriate teams and resources to assist Serving as an internal advocate for the customer, helping to drive support and change when necessary to help the customer to achieve their business objectives Managing the customer partnership proactively, including monitoring customer health, identifying and managing risk, and escalating customer support or account issues as needed Serving as project manager and executing tailored plans both internally and externally, and proactively providing next-step support, including: External: managing the customer experience through appropriate channels, including outreach, meetings, providing recommendations, crafting of responses after internal alignment, executing customer outreach strategies Internal: escalation, identifying and engaging SMEs as needed, regular meetings with internal teams to resolve identified issues, providing direction and ensuring focus on customer as well as Anthology business needs Acting as an information conduit from Anthology and the industry to customers, providing latest information on both Anthology products and services, resources, and higher education industry trends Driving advocacy in the form of references and success stories Projecting a favorable public image of the company to promote its objectives and goals and enhance customer relationships Conducting strategic partnership reviews Building and maintaining relationships across the customer's organization, including with C-suite institutional leadership Owning and managing the entire renewal cycle The Candidate Required skills/qualifications: Bachelor's degree or equivalent At least 5 years of related experience in Customer Service, Customer Success, and/or Education Technology serving the higher education sector Strong customer-service orientation and ability to communicate with empathy, sensitivity, and professionalism Excellent oral and written communication skills, including facilitating productive and action oriented executive sessions Ability to work independently, and to proactively identify and respond to emerging challenges in a dynamic environment Proven track record of successfully managing large/high value accounts and developing strong customer relationships with all levels of an organization Advanced problem-solving and critical thinking skills Ability to multitask and to consistently perform under the pressure of deadlines and other demands by appropriately triaging tasks according to strategic priorities Highly organized, proactive and impactful communicator driven by a desire to help customers succeed Ability to thrive in a results-oriented, collaborative environment Fluency in written and spoken English, French and Italian This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
Feb 08, 2026
Full time
Overview Remote - United Kingdom. Location: This role is open only to candidates residing in England or Scotland due to operational constraints. The Opportunity Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. For more information about Anthology and our career opportunities, please visit . The Customer Success Manager (CSM) ensures that customers see value throughout their entire Anthology journey. With a focus on success and retention, the CSM engages with customers to understand their goals, create plans to achieve those goals, connect them to resources and expertise, resolve issues, and ensure an overall world-class experience. This role works collaboratively with other Anthology teams to ensure customers receive appropriate support, resources, and services, and assists the Sales team in identifying expansion opportunities. This position is crucial to providing strategic direction, planning, and oversight to customers to foster their continued growth and expansion within their technology and solution footprint and achieve greater perceived ROI from the products in which they have invested. Furthermore, this role is crucial to supporting both the strategic growth areas and metrics of the company as they align to customer engagement, adoption, retention, and expansion. The ideal candidate for this role embraces a customer-first mindset, excels at building relationships and creating raving fans, and is adept at driving activities that deliver exceptional value to customers in all phases of the lifecycle. Responsibilities Developing strong relationships with customers centered on ensuring their success and business goals achieved Developing and implementing account engagement and execution plans to ensure business objectives are met and customer sentiment is positive Executing prescriptive playbooks based on customer need Developing an understanding of and responding to customer questions on the full Anthology portfolio of products and services, including their features, benefits, and use cases Taking action on customer sentiment information, such as surveys, NPS responses, solicited and unsolicited customer feedback Connecting customers to best practice resources and/or recommendations; assisting customers in solving point-in-time challenges; connecting customers with opportunities for engagement in feedback sessions and with research projects as applicable; partnering with the customer to support the overall goal of increased satisfaction and adoption of Anthology solutions Promoting customer engagement in the online Anthology Community, as well as Anthology-hosted virtual and in-person events to facilitate customer opportunities to network, share, and learn from their peers Assisting Regional Sales Managers (RSMs) and regional leadership with identifying customer goals/values and cross-sell and up-sell opportunities, as well as assisting with renewal proposals Acting as the customer's liaison to all their needs within Anthology, triaging requests and bringing in the appropriate teams and resources to assist Serving as an internal advocate for the customer, helping to drive support and change when necessary to help the customer to achieve their business objectives Managing the customer partnership proactively, including monitoring customer health, identifying and managing risk, and escalating customer support or account issues as needed Serving as project manager and executing tailored plans both internally and externally, and proactively providing next-step support, including: External: managing the customer experience through appropriate channels, including outreach, meetings, providing recommendations, crafting of responses after internal alignment, executing customer outreach strategies Internal: escalation, identifying and engaging SMEs as needed, regular meetings with internal teams to resolve identified issues, providing direction and ensuring focus on customer as well as Anthology business needs Acting as an information conduit from Anthology and the industry to customers, providing latest information on both Anthology products and services, resources, and higher education industry trends Driving advocacy in the form of references and success stories Projecting a favorable public image of the company to promote its objectives and goals and enhance customer relationships Conducting strategic partnership reviews Building and maintaining relationships across the customer's organization, including with C-suite institutional leadership Owning and managing the entire renewal cycle The Candidate Required skills/qualifications: Bachelor's degree or equivalent At least 5 years of related experience in Customer Service, Customer Success, and/or Education Technology serving the higher education sector Strong customer-service orientation and ability to communicate with empathy, sensitivity, and professionalism Excellent oral and written communication skills, including facilitating productive and action oriented executive sessions Ability to work independently, and to proactively identify and respond to emerging challenges in a dynamic environment Proven track record of successfully managing large/high value accounts and developing strong customer relationships with all levels of an organization Advanced problem-solving and critical thinking skills Ability to multitask and to consistently perform under the pressure of deadlines and other demands by appropriately triaging tasks according to strategic priorities Highly organized, proactive and impactful communicator driven by a desire to help customers succeed Ability to thrive in a results-oriented, collaborative environment Fluency in written and spoken English, French and Italian This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: East Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Feb 08, 2026
Full time
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: East Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: West Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Feb 08, 2026
Full time
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: West Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
My London based, market leading Client is urgently recruiting for an experienced IT Project Manager with a strong track record of delivering finance systems implementations . This role will lead multiple workstreams and work closely with finance, technology, and business stakeholders to deliver complex, high-impact projects on time and within budget. An accountancy qualification or finance background would be a distinct advantage, enabling effective collaboration with senior finance stakeholders and a strong understanding of financial processes and controls. Key Responsibilities Lead end-to-end delivery of finance systems implementation projects , from initiation through to go-live and post-implementation support Manage 3-4 concurrent workstreams , ensuring clear ownership, dependencies, and delivery milestones Develop and maintain detailed project plans, RAID logs, budgets, and reporting Act as the primary point of contact for senior stakeholders , ensuring clear communication, expectation management, and governance Coordinate cross-functional teams including Finance, IT, vendors, and third parties Ensure project delivery aligns with business objectives, financial controls, and regulatory requirements Support change management, user adoption, and training activities Ensure appropriate documentation, controls, and audit trails are in place Essential Skills & Experience Proven experience as an IT Project Manager , delivering complex systems projects Strong experience implementing finance or financial systems Experience managing multiple workstreams (typically 3-4 in parallel) Excellent stakeholder management skills, with the ability to engage at all levels of the organisation Solid understanding of project delivery methodologies (e.g. Waterfall, Agile, Hybrid) Experience using SharePoint for project documentation and collaboration Strong communication, planning, and organisational skills Desirable / Advantageous Experience Accountancy qualification (e.g. ACA, ACCA, CIMA) or strong finance/accounting background Experience with Anaplan implementations or financial planning systems Experience delivering structured e-invoicing or e-invoicing solutions Background working in regulated or finance-heavy environments Please send an up to date CV for an immediate response and more information on a fantastic opportunity for a truly great Client.
Feb 07, 2026
Contractor
My London based, market leading Client is urgently recruiting for an experienced IT Project Manager with a strong track record of delivering finance systems implementations . This role will lead multiple workstreams and work closely with finance, technology, and business stakeholders to deliver complex, high-impact projects on time and within budget. An accountancy qualification or finance background would be a distinct advantage, enabling effective collaboration with senior finance stakeholders and a strong understanding of financial processes and controls. Key Responsibilities Lead end-to-end delivery of finance systems implementation projects , from initiation through to go-live and post-implementation support Manage 3-4 concurrent workstreams , ensuring clear ownership, dependencies, and delivery milestones Develop and maintain detailed project plans, RAID logs, budgets, and reporting Act as the primary point of contact for senior stakeholders , ensuring clear communication, expectation management, and governance Coordinate cross-functional teams including Finance, IT, vendors, and third parties Ensure project delivery aligns with business objectives, financial controls, and regulatory requirements Support change management, user adoption, and training activities Ensure appropriate documentation, controls, and audit trails are in place Essential Skills & Experience Proven experience as an IT Project Manager , delivering complex systems projects Strong experience implementing finance or financial systems Experience managing multiple workstreams (typically 3-4 in parallel) Excellent stakeholder management skills, with the ability to engage at all levels of the organisation Solid understanding of project delivery methodologies (e.g. Waterfall, Agile, Hybrid) Experience using SharePoint for project documentation and collaboration Strong communication, planning, and organisational skills Desirable / Advantageous Experience Accountancy qualification (e.g. ACA, ACCA, CIMA) or strong finance/accounting background Experience with Anaplan implementations or financial planning systems Experience delivering structured e-invoicing or e-invoicing solutions Background working in regulated or finance-heavy environments Please send an up to date CV for an immediate response and more information on a fantastic opportunity for a truly great Client.
Senior Thermal Energy Storage Design & Sales Engineer We are recruiting on behalf of a specialist clean-energy technology business developing advanced Thermal Energy Storage solutions for HVAC&R applications. This is a senior, long-term career opportunity for a technically strong engineer who can combine hands-on system design with commercial and client-facing capability. This is not a catalogue sales role - each solution is engineered and applied on a project-by-project basis. The Opportunity You will take a leading role in the design, application and market development of Thermal Energy Storage systems, working closely with consultants, contractors, and end users. The business is seeking someone who wants to grow with the company, take ownership of this area, and develop into a key senior figure over time. Key Responsibilities Design and apply Thermal Energy Storage solutions into HVAC&R systems on a project-specific basis Provide technical support and system design input to clients, consultants and project teams Work closely with customers to develop engineered solutions rather than off-the-shelf products Support business development activity through technical presentations, proposals and solution design Translate innovative technology into clear, commercially viable system applications Play an active role in growing market awareness and adoption of the technology Contribute strategically to the long-term growth of the product and business About You Degree qualified in Engineering (Mechanical, Energy, Building Services or similar) Strong design experience within HVAC, refrigeration, energy or thermal systems Proven technical sales, applications engineering or solutions engineering background Comfortable engaging with clients and explaining complex technologies clearly Entrepreneurial mindset with ambition to grow into a long-term senior role Able to assess whether complex technologies can be effectively marketed and applied Career & Package Salary negotiable in the region of £50,000 to £70,000 Bonus based upon performance Car allowance 25 days holiday plus bank holidays 8% pension WR HVAC M&E are recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy.
Feb 07, 2026
Full time
Senior Thermal Energy Storage Design & Sales Engineer We are recruiting on behalf of a specialist clean-energy technology business developing advanced Thermal Energy Storage solutions for HVAC&R applications. This is a senior, long-term career opportunity for a technically strong engineer who can combine hands-on system design with commercial and client-facing capability. This is not a catalogue sales role - each solution is engineered and applied on a project-by-project basis. The Opportunity You will take a leading role in the design, application and market development of Thermal Energy Storage systems, working closely with consultants, contractors, and end users. The business is seeking someone who wants to grow with the company, take ownership of this area, and develop into a key senior figure over time. Key Responsibilities Design and apply Thermal Energy Storage solutions into HVAC&R systems on a project-specific basis Provide technical support and system design input to clients, consultants and project teams Work closely with customers to develop engineered solutions rather than off-the-shelf products Support business development activity through technical presentations, proposals and solution design Translate innovative technology into clear, commercially viable system applications Play an active role in growing market awareness and adoption of the technology Contribute strategically to the long-term growth of the product and business About You Degree qualified in Engineering (Mechanical, Energy, Building Services or similar) Strong design experience within HVAC, refrigeration, energy or thermal systems Proven technical sales, applications engineering or solutions engineering background Comfortable engaging with clients and explaining complex technologies clearly Entrepreneurial mindset with ambition to grow into a long-term senior role Able to assess whether complex technologies can be effectively marketed and applied Career & Package Salary negotiable in the region of £50,000 to £70,000 Bonus based upon performance Car allowance 25 days holiday plus bank holidays 8% pension WR HVAC M&E are recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy.
Overview Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. We are hiring for a Director of Product Marketing to lead the team looking after our most important product offering, Kraken Customer. In this role, you will redefine what core customer operations systems mean for utilities. You'll drive the go-to-market strategy, positioning, and messaging, collaborate closely with cross-functional teams, including Product, Sales, and Customer Success, to ensure successful product launches and market adoption for Kraken. The ideal candidate has a deep understanding of the energy sector, is a visionary and a strategic thinker who doesn't shy away from rolling up their sleeves. You'll be managing, hiring and growing a team of product marketers to help you achieve these goals. Responsibilities Drive the go-to-market strategy, positioning, and messaging for Kraken Customer. Collaborate with cross-functional teams including Product, Sales, and Customer Success to ensure successful product launches and market adoption. Define and execute GTM strategy and priorities for the solution line, driving its revenue and product adoption. Gather and apply customer, market and competitor insights to Kraken. Shape thought leadership, positioning, and messaging; ensure mastery of target personas. Enable internal teams, advocates and analysts to champion product value. Build and lead a team of product marketers; manage hiring and growth. Qualifications Proven experience in launching and marketing B2B SaaS products, ideally at an enterprise sales company. Background from energy, climate change, electric vehicles or smart transport sectors. Excellent analytical and problem-solving skills. Strong storytelling with the ability to simplify complex topics. Excellent communication, collaboration, and project management skills. Experience conducting customer and market research to drive insights and strategy. Prior people management experience is expected. International experience or knowledge of other languages is welcome. We are prioritising candidates based in London so they can come to the office at least three days a week. Company and Privacy Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5 and in Germany we rate 4.7 on Kununu as a Top Company. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here. Our Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, Website Privacy Notice, and Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including GDPR and CCPA. Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you've read, understood and consent to these terms.
Feb 07, 2026
Full time
Overview Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. We are hiring for a Director of Product Marketing to lead the team looking after our most important product offering, Kraken Customer. In this role, you will redefine what core customer operations systems mean for utilities. You'll drive the go-to-market strategy, positioning, and messaging, collaborate closely with cross-functional teams, including Product, Sales, and Customer Success, to ensure successful product launches and market adoption for Kraken. The ideal candidate has a deep understanding of the energy sector, is a visionary and a strategic thinker who doesn't shy away from rolling up their sleeves. You'll be managing, hiring and growing a team of product marketers to help you achieve these goals. Responsibilities Drive the go-to-market strategy, positioning, and messaging for Kraken Customer. Collaborate with cross-functional teams including Product, Sales, and Customer Success to ensure successful product launches and market adoption. Define and execute GTM strategy and priorities for the solution line, driving its revenue and product adoption. Gather and apply customer, market and competitor insights to Kraken. Shape thought leadership, positioning, and messaging; ensure mastery of target personas. Enable internal teams, advocates and analysts to champion product value. Build and lead a team of product marketers; manage hiring and growth. Qualifications Proven experience in launching and marketing B2B SaaS products, ideally at an enterprise sales company. Background from energy, climate change, electric vehicles or smart transport sectors. Excellent analytical and problem-solving skills. Strong storytelling with the ability to simplify complex topics. Excellent communication, collaboration, and project management skills. Experience conducting customer and market research to drive insights and strategy. Prior people management experience is expected. International experience or knowledge of other languages is welcome. We are prioritising candidates based in London so they can come to the office at least three days a week. Company and Privacy Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5 and in Germany we rate 4.7 on Kununu as a Top Company. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here. Our Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, Website Privacy Notice, and Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including GDPR and CCPA. Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you've read, understood and consent to these terms.
Join Our Team as Deputy Manager - ProCook at Our Doncaster Store! Are you ready to inspire a team and deliver exceptional customer experiences with the UK's fastest-growing kitchenware brand? ProCook is looking for a dynamic Deputy Manager to join our Doncaster Store! This is a permanent, full-time position (40 hours per week), working 5 days out of 7, Monday to Sunday, on a rota basis. As part of your onboarding, you'll complete mandatory training including two days at our Head Office in Gloucester and four weeks at one of our training stores. The timing and order of this training may vary. Key Responsibilities: Support the Store Manager in daily operations and team leadership. Engage with customers to provide personalised product guidance and outstanding service. Assist in training team members on products, sales techniques, and customer engagement. Maintain high standards of store presentation, cleanliness, and inventory management. Drive sales through innovative merchandising and customer service strategies. What You Will Do Daily: Start each day with a team briefing to set goals and tasks. Monitor customer service standards and take action to enhance customer satisfaction. Ensure compliance with company policies and operational procedures. Conduct stock checks and manage inventory efficiently. Assist the Store Manager in achieving sales targets and KPIs. Who You Are: Enthusiastic about providing top-notch customer service. Experienced in retail management or supervisory roles. A strong leader who can motivate and inspire a team. Excellent communication skills, both verbal and written. Organised and detail-oriented with a problem-solving mindset. Comfortable using retail management systems and technology. Our Commitment to You - And Your Commitment to ProCook We're proud of our strong values, supportive culture, and the benefits we offer our colleagues. At ProCook, we invest in your development and success and in return, we're looking for individuals who will bring energy, reliability, and a genuine commitment to delivering exceptional service every day. If you care about quality, teamwork, and growing with a dynamic brand, you'll fit right in. Why You'll Love Working at ProCook: Salary is up to £29,000/year depending on experience. A delightful welcome bag awaits you, filled with our fantastic products for you to explore. Quarterly Bonus based on sales targets. Be part of a fast-growing company. Join a friendly, close-knit team. Enhanced Maternity, Paternity and Adoption Leave. Generous colleague discount - 40% + 5 friends and family discount cards of 30%. 2 x Annual paid volunteering days. Employee Assistance Programme. Friends and Family Referral Scheme 6.6 weeks per holiday year, including Bank Holidays + Earn more holidays as you grow with us. Learning & Development opportunities. Bike to Work scheme. We Welcome Everyone: ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We're committed to making our recruitment process as inclusive and accessible as possible. About ProCook's Sustainability Commitment: At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
Feb 07, 2026
Full time
Join Our Team as Deputy Manager - ProCook at Our Doncaster Store! Are you ready to inspire a team and deliver exceptional customer experiences with the UK's fastest-growing kitchenware brand? ProCook is looking for a dynamic Deputy Manager to join our Doncaster Store! This is a permanent, full-time position (40 hours per week), working 5 days out of 7, Monday to Sunday, on a rota basis. As part of your onboarding, you'll complete mandatory training including two days at our Head Office in Gloucester and four weeks at one of our training stores. The timing and order of this training may vary. Key Responsibilities: Support the Store Manager in daily operations and team leadership. Engage with customers to provide personalised product guidance and outstanding service. Assist in training team members on products, sales techniques, and customer engagement. Maintain high standards of store presentation, cleanliness, and inventory management. Drive sales through innovative merchandising and customer service strategies. What You Will Do Daily: Start each day with a team briefing to set goals and tasks. Monitor customer service standards and take action to enhance customer satisfaction. Ensure compliance with company policies and operational procedures. Conduct stock checks and manage inventory efficiently. Assist the Store Manager in achieving sales targets and KPIs. Who You Are: Enthusiastic about providing top-notch customer service. Experienced in retail management or supervisory roles. A strong leader who can motivate and inspire a team. Excellent communication skills, both verbal and written. Organised and detail-oriented with a problem-solving mindset. Comfortable using retail management systems and technology. Our Commitment to You - And Your Commitment to ProCook We're proud of our strong values, supportive culture, and the benefits we offer our colleagues. At ProCook, we invest in your development and success and in return, we're looking for individuals who will bring energy, reliability, and a genuine commitment to delivering exceptional service every day. If you care about quality, teamwork, and growing with a dynamic brand, you'll fit right in. Why You'll Love Working at ProCook: Salary is up to £29,000/year depending on experience. A delightful welcome bag awaits you, filled with our fantastic products for you to explore. Quarterly Bonus based on sales targets. Be part of a fast-growing company. Join a friendly, close-knit team. Enhanced Maternity, Paternity and Adoption Leave. Generous colleague discount - 40% + 5 friends and family discount cards of 30%. 2 x Annual paid volunteering days. Employee Assistance Programme. Friends and Family Referral Scheme 6.6 weeks per holiday year, including Bank Holidays + Earn more holidays as you grow with us. Learning & Development opportunities. Bike to Work scheme. We Welcome Everyone: ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We're committed to making our recruitment process as inclusive and accessible as possible. About ProCook's Sustainability Commitment: At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
