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THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at

THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at

THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at

Job Title: Procurement Manager - IT & Telecoms Location: London - Hybrid working model Applications Deadline: early applications will be prioritised About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit About the Role As the Procurement Manager for IT & Telecoms, you will be an essential part of our global procurement capability with the goal of supporting the business to meet its objectives whilst delivering best value. As the subject matter expert, you will be expected to demonstrate and maintain a detailed understanding of the category, the technologies and the industry sectors upon which it is focused. You will be involved in the promotion of best practice Procurement, the development and enhancement of working practices, and the implementation of market-leading systems capability, including Artificial Intelligence (AI) solutions. This is a fantastic opportunity to make a real difference by delivering substantial savings and organisational alignment across our global business. This position will work closely with the Senior Procurement Manager IT and Telecoms across a variety of IT category areas including Software, Hardware, IT Consultancy, Artificial Intelligence, Cloud Computing, Data Centre Services, Cyber Security Solutions, Telephony & Communication Services. The position is offered on a full-time, permanent basis in our London office on a hybrid working pattern. Role responsibilities: Support the category strategy for IT & Telecommunications. Negotiate key contracts and lead sourcing projects across IT spend categories. Take ownership for management of a small number of strategic supplier relationships to create an environment for collaboration and drive the adoption of new technologies in support of SN's strategic objectives. Support the implementation and roll-out of Purchase Orders and deliver the benefits of spend transparency and efficiency across Indirect Procurement. Work closely with senior stakeholders and functional business owners to determine sourcing strategies and manage sourcing events. Support the move towards a more sustainable and diverse supply chain. Experience, Skills & Qualifications: Essential Solid IT procurement experience, with a successful track record in stakeholder engagement and influencing, sourcing and contracting. Strong knowledge and experience of the procurement of IT solutions and services Strong business and commercial background - an experienced negotiator with analytical skills and the ability to use data to drive decisions. Demonstrated IT Category Management capability and experience. Source-to-Pay process & technology experience (e.g. SAP Ariba). Demonstrated ability of working with cross functional teams in a complex, changing environment to identify savings opportunities and deliver value to the organisation. Excellent communication and influencing skills with the ability to build rapport Well-versed in Risk management, Business Continuity Planning, Strategic sourcing & SRM and Contract Performance Management Critical thinking and numerical analysis are a must Educated to degree level and/or MCIPS qualified or equivalent experience To apply, please submit: a CV At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here

The Role: Salary: Market Leading Base + 15% Bonus + Excellent Benefits Location: London (hybrid working) My client is a rapidly growing international organisation offering a range of solutions to the global Financial & Professional Services sector. As part of their exciting growth plans an opportunity exists to join one of their independent key business entities in a Senior Operations Leadership role, a key appointment as they continue the transformation of their business support functions. Reporting into the Business Managing Director, the role would provide a progressive and comprehensive support function to the client facing and governance services operations, driving business performance, transformation initiatives, and operational discipline across the division. You will shape strategy, challenge the status quo, and directly influence how the business scales for the future. Strategic business partnership: o Partner with the divisional MD as part of the management team to develop and execute divisional strategy, ensuring alignment with Group objectives. o Act as trusted advisor on business performance, commercial risks, and organisational effectiveness, driving strategic priorities forward whilst holding leadership accountable for delivery. o Prepare Leadership and Senior Leadership materials translating complex operational and commercial data into clear strategic recommendations. Commercial and operational excellence: o Generate MI packs that enable actionable and insight-driven decision-making across revenue, profitability, sales pipeline, resourcing, and people metrics. o Identify risks to business performance and drive mitigation through proactive commercial management. o Challenge margin assumptions, pricing decisions, and resource deployment to optimise profitability and productivity across the engagement portfolio. o Lead forecasting cycles, scenario modelling, and annual planning aligned to financial targets, alongside cost and efficiency recommendations. o Own data quality and governance across systems, leading technology adoption and process improvement initiatives. o Act as advocate & key player in any change and transformation projects. o Design and implement best practice workflows, protocols, policies and procedures that align with internal group and industry best practice. Resource and capacity management: o Oversee resource planning, utilisation tracking, and bench management to maximise productivity. o Lead recruitment strategy and talent acquisition in partnership with HR. o Maintain headcount tracker against budget and strategic assumptions. o Support performance management cycles and identify capability gaps requiring training or upskilling investments delivering measurable value and ROI. The Person: 5+ years in strategic operations or business management within professional or financial services, coupled with strong commercial acumen - i.e. comfortable with P&L, margins, forecasting, and scenario modelling. Technology change advocate - you've implemented or optimised business systems and driven adoption. Strategic thinking with execution discipline - you see the big picture but also focus on the details. Executive communication skills - board level briefing & interaction, influence senior stakeholders, and translate complexity into clarity. Data fluency - you use MI to identify trends, risks, and opportunities, not just report history. Process and workflow design mindset - you spot inefficiencies and build practical, scalable solutions. Stakeholder management - you navigate matrix organisations and build productive relationships across functions. This is a fantastic opportunity to join a leading organisation at an exciting time with genuine opportunities for career development and progression. Alongside their compelling salary and bonus, they also offer a very generous pension contribution, private medical and the ability to 'buy and sell' holidays. The role is based from their London office, offering hybrid working, with travel to their other UK locations as required. If you feel you have the qualities our client is seeking, please forward your CV and covering letter indicating your current package to Lee Rankin at GEM Partnership or for a discreet conversation call our Peterlee office. GEM Partnership is acting as an employment agency on this vacancy.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an Insurance Manager in the Global Insurance team, you will be critical to ensuring we meet our strategic objectives. This key role supports the Senior Insurance team in the execution and administration of the global non-benefits insurance programs. You will work across BCG teams and functions to support our business growth, provide insurance expertise, and leverage new ways of working. WHAT YOU'LL DO Assist with the execution and administration of the global financial lines' insurance programs including Professional Indemnity, Cyber, D&O/EPL, Crime, Fiduciary and other specialty insurance to ensure programs align with overall objectives; Lead collection and organization of annual exposure data from key stakeholders, facilitating effective risk analysis and strategic decision-making and act as primary liaison between Global Insurance and Legal Operations, ensuring effective management of Risk Management Information System (Origami); Advise local office affiliates regarding their insurance requirements and potential coverage options, ensuring tailored solutions that align with global standards and local needs in collaboration with Senior Global Insurance team; Assist with thorough reviews of contracts to ensure insurance requirements are properly addressed and comply with established policies and standards; Actively engage in supporting education and training programs designed to elevate understanding and implementation of insurance best practices throughout the organization to foster a culture of proactive risk management and informed insurance decision-making; Refine and enhance the existing knowledge reference library for the global insurance team and key stakeholders, ensuring access to current and relevant insurance information, policies, and procedures; Keep abreast of industry trends, regulatory changes, and technological advancements in the insurance industry. Evaluate and recommend innovative solutions to enhance the global insurance team's best practices. YOU'RE GOOD AT Demonstrates a strong ability to work within a team, values diverse perspectives, open communication and an environment of shared success Proactive; self-starter, capable of managing multiple tasks efficiently and producing high-quality work independently Strong communication skills, with the ability to articulate complex insurance and risk management concepts clearly to diverse audiences Champion the adoption and implementation of innovative tools and technologies Risk management mindset; proactively anticipate issues and developing potential effective solutions What You'll Bring Bachelor's degree in Risk Management, Finance, Business Administration, or related field 5 to 7 years of relevant experience in risk management and insurance, within a large corporate risk management department, insurance brokerage firm, or an insurance company; global and international program experience preferred Risk management designation/certification (CPCU/ARM) or working towards designation desirable Experience with Risk Management Information Systems, specifically Origami, a plus Who You'll Work With You will join a dynamic six-person global insurance team, positioned within the larger legal team, where you will collaborate across BCG teams and functions including finance, global security, global real estate, procurement, etc. playing a pivotal role in advancing our team's strategic objectives. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Join BCG's Global Businesses and Functions (GBF) People Team, supporting 6,500+ employees and 4,000 contingent workers across a fast-evolving global footprint. The Transformation Enablement Senior Manager plays a central role in driving execution discipline, data integrity, and visibility across organizational transformations. This role integrates people data, program metrics, and end to end execution tracking of a breadth of programmes/efforts. Acting as the connective layer between HR, Finance, Org Design, PMO, and Talent Acquisition, the Transformation Enablement Manager provides the structures, tools, and insights that enable the transformation to run effectively. YOU'RE GOOD AT This role will be responsible for: 1. Program Data, Metrics & Reporting Establish and uphold program data standards that drive tracking and quality control of key metrics including transformation KPIs, adoption metrics, and milestone definitions Develop and maintain dashboards and reporting packs tracking organizational progress, engagement metrics, recruiting funnel health, and overall transformation ROI. Partner with HR Analytics and Finance to ensure consistent data capture and alignment on key project metrics Prepare insightful SteerCo and Project Team reporting, synthesizing data trends and translating findings into clear narratives and visuals. 2. Data Management Own the master dataset, maintaining accuracy, completeness, and version control across systems (Workday, ORCA, Org Builder, TA, etc.). Ensure robust data integration and reconciliation across data platforms, resolving discrepancies and maintaining a trusted single source of truth. Enable all process steps with validated and accurate data to enable key decisions and outcomes 3. Implementation Enablement & Workstream Support Provide execution support to function PMO & Implementation PMO workstreams (tracking templates, RAID frameworks, milestone maps, dependency tracking). Monitor progress toward key implementation milestones, including key program metrics aligned at the start of the project/effort. Facilitate cross-workstream alignment, ensuring that data, decisions, and timelines are connected and visible across the program. Serve as a primary point of contact for data-driven queries, supporting issue resolution and decision-making. 4. Governance & Decision Support Support the project team in orchestrating governance routines (SteerCo, Working Teams, design meetings), ensuring stakeholders receive accurate, timely, actionable information. Provide analytical support for scenario modelling and readiness assessments Maintain a disciplined approach to documentation, change tracking, and decision logs, ensuring transparency and traceability across the implementation. What You'll Bring Experience and Skills Strong Excel analytics and data modelling capabilities, with the ability to create structured, scalable datasets and dashboards. Proven experience synthesizing data into senior-level reporting and storytelling, including clear, compelling PowerPoint outputs. Ability to work across HR, Finance, TA, and business functions, demonstrating strong stakeholder management and collaboration. Excellent problem-solving and critical-thinking skills, with the ability to validate, challenge, and connect data to business logic. Detail-oriented with a strong data governance ethos, ensuring accuracy and consistency in all reporting and decision support. Comfortable operating in fast-moving, ambiguous environments and establishing structure where none exists. Understanding of HR data structures and workforce-related systems a plus, especially Workday and adjacent platforms. Practical understanding of organization design, workforce planning, and change management principles helpful. Who You'll Work With You will report to the People Change & Transformation Senior Director, and work closely with the team Director day to day on breadth of projects & topics. Broader constellation will be our GBF HR Delivery team (a group of HR experts regionally and country focused on HR operations), as well as leadership and teams involved in HR system data and analytics. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Our client is seeking a Head of Digital, Data and Technology to lead and shape their digital infrastructure, data governance and analytics capability. Head of Digital, Data and Technology Location: Head Office, Regents Park, London NW1 - Hybrid + Some travel required Salary: C. £90,000 Purpose of the role Our client is an international conservation charity, driven by science, working to restore wildlife in the UK and around the world. Their vision is a world where wildlife thrives and every role, every person in every corner of this organisation has one thing in common, they are all conservationists, and passionate about restoring wildlife. In this role, you will guide and empower this organisation on its digital, data and technology journey, building confidence and capability across the organisation in how tools, data and insight are used to drive real impact. You will play a key role in designing and delivering user-focused technologies, improving operational efficiency, and strengthening how this charity tells their conservation stories through data and digital innovation. By delivering user-focused technologies, improving operational efficiency, and strengthening conservation storytelling, this role will evolve and future-proof the organisation's digital ecosystem while supporting its mission to protect and restore nature in the UK and around the world. This post is a blended role for office and home working; some travel to the organisation's Zoo sites will be required. Key Responsibilities: Digital leadership and transformation Define and deliver a transformative digital, data, and technology vision aligned with this organisation's strategic goals, embedding innovation to drive measurable impact on conservation outcomes and supporter engagement. Provide strategic oversight of IT operations, ensuring services align with organisational objectives, enable innovation, and support long-term growth. Lead the organisation's digital transformation journey, championing system integration and adoption of digital solutions to foster a culture of digital literacy across the organisation. Design and implement change management strategies, readiness assessments, and adoption plans to ensure smooth delivery of digital initiatives and high-quality user experience. Engage and influence senior stakeholders across the organisation to secure buy-in and alignment on digital priorities. Systems and infrastructure Identify, develop, and implement accessible, user-focused technologies and environmentally sustainable solutions that enhance organisational efficiency, impact, and engagement. Ensure IT infrastructure is robust, scalable, and reliable to meet future organisational needs while adhering to sustainability commitments. Increase organisational resilience by proactively managing risks associated with digital projects, including cyber security threats, data breaches, and system downtime. Develop, maintain and connect databases, platforms and tools to enable effective and improved ways of working across internal systems. Data, Analytics and Cyber Security Establish and maintain strong data governance frameworks that ensure data integrity, compliance, and security, positioning data as a strategic organisational asset. Drive integration across key datasets and applications holding conservation, science, and supporter content using analytics tools such as PowerBI and middleware. Lead insights-driven decision-making by leveraging analytics to optimise user experience, operational efficiency, and storytelling impact for all stakeholders. Oversee cyber security strategy, including policy, risk management, incident response, and reporting to the executive team, ensuring organisational resilience. People Leadership Lead, develop, and inspire high-performing digital and system users and IT teams, fostering a culture of collaboration, innovation, and continuous learning. Build capability across the organisation to enhance digital literacy and adoption of new technologies. About You Extensive experience in IT, digital, data, or technology leadership roles, demonstrating increasing responsibility over time. Proven track record of developing and delivering organisational digital and ICT strategies. Broad experience across multiple IT and digital disciplines. Experience managing budgets with a focus on cost-effectiveness and value for money. Demonstrated success in leading and developing large, high-performing teams. Outstanding leadership and strategic thinking capabilities, with the ability to set vision and direction. Deep understanding of data ecosystems, including platforms, governance, and insight generation. Strong grasp of technical data concepts, including databases, data science, business intelligence, analytics, and cloud technologies. Thorough knowledge of data governance principles, data ethics, relevant regulatory frameworks (e.g., GDPR), and cyber security best practice. Highly skilled at influencing and building relationships at senior organisational levels. Strong commitment to creating a culture that lives this charity's values and commitment to safeguarding, equality and diversity (collaborative, inspiring, inclusive, innovative, impactful and ethical). About the Employer Our client is an international conservation charity. Through their unrivalled animal experts in their two zoos (London and near Dunstable), the work of their pioneering scientists, their dedicated conservationists, their purpose is to inspire, inform and empower people to stop wild animals going extinct. Their vision is a world where wildlife thrives and they are working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, this charty is committed to bringing wildlife back from the brink of extinction. What does this employer offer? This organisatoin is proud of their approach to employee benefits. Their benefits include: Their vision and purpose - you'll work alongside colleagues who are passionate about science-led conservation, knowing that you will help this organisation to inspire, inform and empower people to stop wildlife going extinct Pension scheme - they offer a generous pension scheme with up to 12% contributory pension Flexible working - talk to us about your flexible working requirements and they will do everything we can to make sure you work in a way that suits you Holidays - 25 days annual leave allowance, plus UK bank holidays Wellbeing - access to a blended programme of wellbeing initiatives, including confidential access to their 24/7 Employee Assistance Programme Life assurance - eligible employees will be enrolled in this employer's life assurance scheme from their first day Complimentary tickets - annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops Cycle2Work - the employer's cycle to work scheme enables you to lease a bicycle Season ticket loan - they offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work Family friendly policies - they offer enhanced maternity, paternity, and adoption packages This employer strongly encourages applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. They are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. This employer has active equality networks for their staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by their strategic EDI Steering Group. This role is subject to standard pre-employment checks, including the candidate's right to work in the UK. Closing Date: 8th February 2026 Interested? Click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions (you may need to scroll down). No agencies please.

THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at

THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at

THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at

Director of Technology & Customer Experience Lead transformation through local government reorganisation. This is a pivotal opportunity for an exceptional, director level leader who thrives on turning complex change into better outcomes for people. If you're ambitious to get Oxfordshire County Council to where it needs to be in preparation for Local Government Reform and Devolution; modern, resilient and truly customer centred, this role puts you at the heart of shaping a connected, digitally empowered county. Our digital ambitions have the greatest potential to transform the service we offer our communities and will be a game changer as we transition to the new authority/ies. You'll steer how we adopt innovative technologies, strengthen digital accessibility, and deliver seamless services across every channel, while meeting statutory obligations and achieving measurable community impact. You'll translate organisational ambition into tangible results, building and delivering a connected, digitally empowered county. At OCC, we do not settle for the status quo. We are united by a clear purpose: to make a difference that endures. Here, you will find the scale, ambition, and support to deliver bold, innovative solutions-raising the bar for digital accessibility, delivering excellence in customer experience and driving productivity in service delivery. What you'll lead: Strategic vision & delivery: Define and deliver the county wide strategy for IT, Digital and Customer Experience-aligning with our vision for inclusive, efficient, accessible public services. Digital transformation: Introduce cost-effective technologies and digital services that enable smarter working, resilience and better outcomes for residents. Customer centric culture: Establish and uphold ambitious standards for accessibility and satisfaction, relentlessly improving every customer touchpoint. IT operations & assurance: Oversee infrastructure, service management, cyber security, compliance and data protection. Integrated delivery & partnerships: Commission and direct activity across the Council and with external partners to achieve aligned objectives and community outcomes. Risk, agility & value: Anticipate trends, manage risk proactively, and pivot swiftly-ensuring resources are deployed for maximum value and the organisation remains responsive to emerging challenges What you'll bring We're seeking a proven director level leader with a substantial track record of success across large, complex organisations at this level-ideally within local government or the wider public sector. You will demonstrate: Depth across the portfolio: Modern IT infrastructure, digital platforms and emerging technologies; customer experience design and operations; regulatory and sector best practice. Transformation at pace: A history of leading complex, multi-year programmes that deliver measurable improvements in service, accessibility, and satisfaction. High performance leadership: Exceptional ability to inspire, mobilise and develop diverse, multidisciplinary teams; aligning multifaceted functions behind a single vision. Commercial acumen: Strong financial management and commissioning skills; evidence of cost effective delivery and continuous improvement. Political & stakeholder savvy: Insight into national/local policy and the drivers shaping demand; success in influencing senior stakeholders and building cross boundary partnerships. Future ready mindset: Visionary thinking, resilience and results focus-always striving for better, faster and more inclusive solutions. Why join Oxfordshire County Council This is a unique moment to shape the future of technology and customer experience in local government. You'll lead change that is strategic, inclusive and sustainable, driving the adoption of cutting-edge technologies and embedding smarter ways of working that transform how services are delivered. This is your chance to influence the digital landscape for an entire county-creating resilient, future-ready systems and ensuring Oxfordshire becomes a benchmark for modern, connected public services. Your leadership will directly improve the lives of people across Oxfordshire-making services simpler, faster, and more responsive to what matters. Further information: Salary: £125,350 - £135,928 Location: County Hall, Oxford (hybrid working) Contract type: Full time, two year fixed term contract Closing date: 9am on 9th February 2026. For an informal conversation please contact . This post is politically restricted in accordance with the Local Government and Housing Act 1989 (as amended by Local Democracy, Economic Development and Construction Act 2009).

Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?