Company Description We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients' businesses. Over the years, we have evolved our definition of ROI, as it has changed with the ever complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media. ROI is about delivering Return on Investment; but it's also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth. Top line growth for our clients' businesses, growth for our people and growth for our culture. Powered by our best in class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading. This breadth means we deliver insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes. It means we deliver more creative media solutions that bring together best in class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. It means we adopt new data analytics and value optimisation techniques while building relationships with some of the world's most exciting start ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward thinking and accountable to our clients. At Zenith, we ultimately seek a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world's leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon. Overview About the client Adobe is one of the largest and most diversified software companies in the world. Adobe empowers everyone - from individuals and small businesses to government agencies and global brands - to design and deliver exceptional digital experiences. Headquartered in San Jose, California, and with a diverse global population of more than 31,000 employees, they achieved revenue of US$21.5 billion in fiscal year 2024. Adobe has three major product lines: Creative Cloud to unleash creativity, including famous apps such as Photoshop, Document Cloud to accelerate document productivity, including Adobe Acrobat, and Experience Cloud to power digital businesses, including Adobe Analytics. Adobe have been at the forefront of digital technology for over 40 years and continue to see rapid sales growth. They are an exciting, dynamic company with a respectful internal culture based on their four key values: Genuine, Innovative, Exceptional & Involved. From a marketing perspective, Adobe are one of the most sophisticated digital marketing businesses in the world. Their activity is split between upper funnel and performance budgets, and they invest circa $180m in media in EMEA alone. This model, with a country led approach, is called the "Power of One" and gathers all the capabilities of the Groupe under one roof, putting clients at the core of the organisation. Changing the world through digital experiences is what Adobe's all about. They give everyone - from emerging artists to global brands - everything they need to design and deliver exceptional digital experiences! They are passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. Adobe is on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realise that new ideas can come from everywhere in the organisation, and we know the next big idea could be yours! About the Team In 2023, Publicis Media won the Adobe business for Europe, APAC, and Japan. We have established the Adobe.pub team to act as a seamless extension of the Adobe marketing team. Adobe.pub sits within the Zenith Global team and benefits from the opportunity, infrastructure and culture of one of the best international agencies in London. The EMEA team, which has 95 members spread across London and India, covers all EMEA activity, from establishing strategy to media planning, activating media across digital channels, and reporting on campaign results. We handle both performance and upper funnel activity and are dedicated to creating full funnel strategies to maximise Adobe's digital engagement. About the role This is an incredible opportunity to drive growth and change on a fast growing, game changing Publicis Media client. As our client's business continues to mature we are seeking a Managing Partner, Performance to join our growing team and help our clients unlock the full potential of our performance planning capabilities. You will play a pivotal role in developing a world class communications performance product for our team and use proactivity to help clients to unlock new sources of growth. Responsibilities About the work LEADERSHIP & TEAM MANAGEMENT Lead the Adobe.pub EMEA performance discipline, providing clear vision and direction to channel specialists and performance teams in London and the India Hub Set the strategic direction for the EMEA performance product across Programmatic, Paid Search, and Paid Social, covering the full funnel Develop and manage performance leaders across product groups, ensuring strong accountability, high performance, and effective succession planning Foster a culture of excellence, innovation, cross channel collaboration, and operational discipline Represent performance at the Adobe.pub leadership level Act as a senior sponsor of the client partnership, working closely with the Global Client Lead and senior planning, performance, and strategy leads Translate complex performance signals and data into clear, actionable recommendations Lead the creation of integrated quarterly performance strategies across all channels PERFORMANCE EXCELLENCE Establish and operationalise best in class standards for performance planning, activation, optimisation, and governance Define Adobe's performance investment strategy Lead the creation of integrated quarterly performance strategies across all channels Drive the shift to a fully integrated full funnel operating model Maintain rigorous oversight of campaign performance and KPIs Oversee strategic analytics usage Lead the cross channel test and learn agenda Own and advance the EMEA Test and Learn programme Shape measurement frameworks (especially across walled gardens) to accurately capture channel contribution and guide scaled investment decisions GROWTH ACCELERATION Embed a growth acceleration mindset across the account Develop the EMEA regional growth strategy Partner with performance leaders across APAC, Japan, and the US to drive global consistency, expand innovation, and accelerate maturity across markets Contribute to the evolution of the global Adobe.pub, Zenith Global, and Publicis Media performance product Identify and champion strategic opportunities to expand Adobe.Pub's impact Qualifications What you need to succeed Digital first leader who can craft compelling, data driven stories and influence diverse stakeholders Strategic thinker with expertise in digital performance, analytics, and optimization to shape client media strategies Technical proficiency and hands on experience in Programmatic, Paid Search, or Paid Social activation Proven team leader who builds high performing, motivated, and collaborative teams Strong account management skills to ensure seamless delivery and trusted relationships with Adobe and internal stakeholders Excellent presentation and communication abilities to confidently engage senior stakeholders Commercially driven and proactive, with strong problem solving skills and ability to escalate issues early Analytical and detail oriented, adept at interpreting data, spotting trends, and ensuring accuracy Additional Information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS . click apply for full job details
Feb 21, 2026
Full time
Company Description We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients' businesses. Over the years, we have evolved our definition of ROI, as it has changed with the ever complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media. ROI is about delivering Return on Investment; but it's also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth. Top line growth for our clients' businesses, growth for our people and growth for our culture. Powered by our best in class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading. This breadth means we deliver insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes. It means we deliver more creative media solutions that bring together best in class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. It means we adopt new data analytics and value optimisation techniques while building relationships with some of the world's most exciting start ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward thinking and accountable to our clients. At Zenith, we ultimately seek a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world's leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon. Overview About the client Adobe is one of the largest and most diversified software companies in the world. Adobe empowers everyone - from individuals and small businesses to government agencies and global brands - to design and deliver exceptional digital experiences. Headquartered in San Jose, California, and with a diverse global population of more than 31,000 employees, they achieved revenue of US$21.5 billion in fiscal year 2024. Adobe has three major product lines: Creative Cloud to unleash creativity, including famous apps such as Photoshop, Document Cloud to accelerate document productivity, including Adobe Acrobat, and Experience Cloud to power digital businesses, including Adobe Analytics. Adobe have been at the forefront of digital technology for over 40 years and continue to see rapid sales growth. They are an exciting, dynamic company with a respectful internal culture based on their four key values: Genuine, Innovative, Exceptional & Involved. From a marketing perspective, Adobe are one of the most sophisticated digital marketing businesses in the world. Their activity is split between upper funnel and performance budgets, and they invest circa $180m in media in EMEA alone. This model, with a country led approach, is called the "Power of One" and gathers all the capabilities of the Groupe under one roof, putting clients at the core of the organisation. Changing the world through digital experiences is what Adobe's all about. They give everyone - from emerging artists to global brands - everything they need to design and deliver exceptional digital experiences! They are passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. Adobe is on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realise that new ideas can come from everywhere in the organisation, and we know the next big idea could be yours! About the Team In 2023, Publicis Media won the Adobe business for Europe, APAC, and Japan. We have established the Adobe.pub team to act as a seamless extension of the Adobe marketing team. Adobe.pub sits within the Zenith Global team and benefits from the opportunity, infrastructure and culture of one of the best international agencies in London. The EMEA team, which has 95 members spread across London and India, covers all EMEA activity, from establishing strategy to media planning, activating media across digital channels, and reporting on campaign results. We handle both performance and upper funnel activity and are dedicated to creating full funnel strategies to maximise Adobe's digital engagement. About the role This is an incredible opportunity to drive growth and change on a fast growing, game changing Publicis Media client. As our client's business continues to mature we are seeking a Managing Partner, Performance to join our growing team and help our clients unlock the full potential of our performance planning capabilities. You will play a pivotal role in developing a world class communications performance product for our team and use proactivity to help clients to unlock new sources of growth. Responsibilities About the work LEADERSHIP & TEAM MANAGEMENT Lead the Adobe.pub EMEA performance discipline, providing clear vision and direction to channel specialists and performance teams in London and the India Hub Set the strategic direction for the EMEA performance product across Programmatic, Paid Search, and Paid Social, covering the full funnel Develop and manage performance leaders across product groups, ensuring strong accountability, high performance, and effective succession planning Foster a culture of excellence, innovation, cross channel collaboration, and operational discipline Represent performance at the Adobe.pub leadership level Act as a senior sponsor of the client partnership, working closely with the Global Client Lead and senior planning, performance, and strategy leads Translate complex performance signals and data into clear, actionable recommendations Lead the creation of integrated quarterly performance strategies across all channels PERFORMANCE EXCELLENCE Establish and operationalise best in class standards for performance planning, activation, optimisation, and governance Define Adobe's performance investment strategy Lead the creation of integrated quarterly performance strategies across all channels Drive the shift to a fully integrated full funnel operating model Maintain rigorous oversight of campaign performance and KPIs Oversee strategic analytics usage Lead the cross channel test and learn agenda Own and advance the EMEA Test and Learn programme Shape measurement frameworks (especially across walled gardens) to accurately capture channel contribution and guide scaled investment decisions GROWTH ACCELERATION Embed a growth acceleration mindset across the account Develop the EMEA regional growth strategy Partner with performance leaders across APAC, Japan, and the US to drive global consistency, expand innovation, and accelerate maturity across markets Contribute to the evolution of the global Adobe.pub, Zenith Global, and Publicis Media performance product Identify and champion strategic opportunities to expand Adobe.Pub's impact Qualifications What you need to succeed Digital first leader who can craft compelling, data driven stories and influence diverse stakeholders Strategic thinker with expertise in digital performance, analytics, and optimization to shape client media strategies Technical proficiency and hands on experience in Programmatic, Paid Search, or Paid Social activation Proven team leader who builds high performing, motivated, and collaborative teams Strong account management skills to ensure seamless delivery and trusted relationships with Adobe and internal stakeholders Excellent presentation and communication abilities to confidently engage senior stakeholders Commercially driven and proactive, with strong problem solving skills and ability to escalate issues early Analytical and detail oriented, adept at interpreting data, spotting trends, and ensuring accuracy Additional Information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS . click apply for full job details
Director, Automation & Orchestration (Global) page is loaded Director, Automation & Orchestration (Global)locations: London, Englandtime type: Full timeposted on: Posted Todayjob requisition id: R21643# About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.The Product team at Vantage defines and stewards our global product platform: the customer outcomes we aim to deliver, the reference designs and standards that make delivery repeatable, and the learning loops that turn each deployment into an upgrade for the next one. We work in partnership with Engineering, Delivery, Operations, Sustainability, Sales, Site Selection, and Business Development, aligning priorities and trade-offs while preserving clear functional ownership for design execution, construction delivery, and site operations. Product's role is to create clarity, consistency, and leverage at Vantage scale.Position OverviewThe Director, Automation & Orchestration is the product leader responsible for making delivery repeatable at scale through clear standards, frameworks, and guardrails. This role helps Vantage deploy next-generation data centers faster and more predictably by enabling a platform approach: consistent interfaces, objective readiness and handover expectations, and repeatable validation practices that reduce rework and commissioning risk.This also role partners with customers and other external stakeholders to shape technical solutions at the interface between grid conditions, facility capability, and customer IT needs, and to translate those needs into scalable platform standards.This leader does not run construction projects. They define the system that deployment teams, Delivery, and Operations execute: platform standards, qualification and test principles, readiness definitions, and feeding closed-loop learning from the field back into product improvements.What Success Looks Like Platform delivery standards and readiness definitions are adopted and used consistently, enabling faster deployment with less rework and fewer late-stage surprises. Cross-functional teams (Product Deployment, Delivery, Operations, Engineering) operate with clearer expectations and improved throughput, reducing bespoke decisions and reinvention per site. Commissioning and operational handover become more objective and predictable through consistent definitions of "ready," earlier validation, and better evidence. Supplier integration becomes easier to scale because requirements for interoperability, telemetry, and documentation are clearer and more consistent. Lessons learned translate into platform improvements over time, strengthening outcomes and reducing recurring issues.Key Responsibilities Define and evolve platform standards, reference practices, and guardrails that enable repeatable delivery across a worldwide footprint. Establish practical readiness and handover expectations that improve predictability, reduce rework, and strengthen operational outcomes. Set principles and expectations for qualification and validation prior to broad deployment, with emphasis on reducing field defects and compressing site commissioning time. Lead targeted research and development in collaboration with internal and external subject matter experts, using pilots and first deployments to inform scalable standards, qualification expectations, and deployment guardrails. Define high-level requirements for supplier interoperability, telemetry access, bounded control access, documentation, and evidence quality, partnering with Procurement and Engineering as needed. Partner with Product Operations to ensure delivery and operational learnings are captured through standard cadences and metrics, and translate the relevant insights into updates to industrialized delivery standards, readiness expectations, and supplier requirements. Influence effectively across Product Management, Product Engineering, Product Deployment, Engineering, Delivery, and Operations, and external stakeholders to drive adoption without creating unnecessary bureaucracy.Experience and Background 10+ years of experience in environments where repeatable delivery, systems integration, commissioning readiness, and operational handover quality are critical (for example mission-critical infrastructure, industrial automation, data centers, advanced manufacturing, aerospace, or similarly complex engineered systems). Demonstrated success establishing standards, operating frameworks, or scalable ways of working that improve delivery outcomes across multiple sites, programs, or geographies. Experience partnering across Engineering, Delivery, Operations, and suppliers to drive consistent adoption of common practices and measurable improvement. Experience leading and developing teams and influencing senior stakeholders in complex, cross-functional organizations.Skills and Competencies Systems thinking: ability to simplify complexity through clear interfaces, standards, and guardrails. Executive communication: can translate complex technical and operational topics into crisp priorities, trade-offs, and decisions. Practical delivery orientation: understands what it takes to make "ready to operate" objective and repeatable without turning the function into a project office. Comfort operating at the intersection of physical infrastructure, controls/automation, and operational handover outcomes. Strong collaboration and influence skills across global, multi-stakeholder environments.Preferred Qualifications Experience in data center infrastructure, mission-critical facilities, industrialized delivery, or other capital-intensive engineered products. Familiarity with structured readiness, commissioning, validation, and operational handover practices at scale. Experience working in a global standards model with regional execution teams, balancing consistency with practical regional needs.We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.Vantage Data Centers is an Equal Opportunity EmployerVantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.
Feb 21, 2026
Full time
Director, Automation & Orchestration (Global) page is loaded Director, Automation & Orchestration (Global)locations: London, Englandtime type: Full timeposted on: Posted Todayjob requisition id: R21643# About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.The Product team at Vantage defines and stewards our global product platform: the customer outcomes we aim to deliver, the reference designs and standards that make delivery repeatable, and the learning loops that turn each deployment into an upgrade for the next one. We work in partnership with Engineering, Delivery, Operations, Sustainability, Sales, Site Selection, and Business Development, aligning priorities and trade-offs while preserving clear functional ownership for design execution, construction delivery, and site operations. Product's role is to create clarity, consistency, and leverage at Vantage scale.Position OverviewThe Director, Automation & Orchestration is the product leader responsible for making delivery repeatable at scale through clear standards, frameworks, and guardrails. This role helps Vantage deploy next-generation data centers faster and more predictably by enabling a platform approach: consistent interfaces, objective readiness and handover expectations, and repeatable validation practices that reduce rework and commissioning risk.This also role partners with customers and other external stakeholders to shape technical solutions at the interface between grid conditions, facility capability, and customer IT needs, and to translate those needs into scalable platform standards.This leader does not run construction projects. They define the system that deployment teams, Delivery, and Operations execute: platform standards, qualification and test principles, readiness definitions, and feeding closed-loop learning from the field back into product improvements.What Success Looks Like Platform delivery standards and readiness definitions are adopted and used consistently, enabling faster deployment with less rework and fewer late-stage surprises. Cross-functional teams (Product Deployment, Delivery, Operations, Engineering) operate with clearer expectations and improved throughput, reducing bespoke decisions and reinvention per site. Commissioning and operational handover become more objective and predictable through consistent definitions of "ready," earlier validation, and better evidence. Supplier integration becomes easier to scale because requirements for interoperability, telemetry, and documentation are clearer and more consistent. Lessons learned translate into platform improvements over time, strengthening outcomes and reducing recurring issues.Key Responsibilities Define and evolve platform standards, reference practices, and guardrails that enable repeatable delivery across a worldwide footprint. Establish practical readiness and handover expectations that improve predictability, reduce rework, and strengthen operational outcomes. Set principles and expectations for qualification and validation prior to broad deployment, with emphasis on reducing field defects and compressing site commissioning time. Lead targeted research and development in collaboration with internal and external subject matter experts, using pilots and first deployments to inform scalable standards, qualification expectations, and deployment guardrails. Define high-level requirements for supplier interoperability, telemetry access, bounded control access, documentation, and evidence quality, partnering with Procurement and Engineering as needed. Partner with Product Operations to ensure delivery and operational learnings are captured through standard cadences and metrics, and translate the relevant insights into updates to industrialized delivery standards, readiness expectations, and supplier requirements. Influence effectively across Product Management, Product Engineering, Product Deployment, Engineering, Delivery, and Operations, and external stakeholders to drive adoption without creating unnecessary bureaucracy.Experience and Background 10+ years of experience in environments where repeatable delivery, systems integration, commissioning readiness, and operational handover quality are critical (for example mission-critical infrastructure, industrial automation, data centers, advanced manufacturing, aerospace, or similarly complex engineered systems). Demonstrated success establishing standards, operating frameworks, or scalable ways of working that improve delivery outcomes across multiple sites, programs, or geographies. Experience partnering across Engineering, Delivery, Operations, and suppliers to drive consistent adoption of common practices and measurable improvement. Experience leading and developing teams and influencing senior stakeholders in complex, cross-functional organizations.Skills and Competencies Systems thinking: ability to simplify complexity through clear interfaces, standards, and guardrails. Executive communication: can translate complex technical and operational topics into crisp priorities, trade-offs, and decisions. Practical delivery orientation: understands what it takes to make "ready to operate" objective and repeatable without turning the function into a project office. Comfort operating at the intersection of physical infrastructure, controls/automation, and operational handover outcomes. Strong collaboration and influence skills across global, multi-stakeholder environments.Preferred Qualifications Experience in data center infrastructure, mission-critical facilities, industrialized delivery, or other capital-intensive engineered products. Familiarity with structured readiness, commissioning, validation, and operational handover practices at scale. Experience working in a global standards model with regional execution teams, balancing consistency with practical regional needs.We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.Vantage Data Centers is an Equal Opportunity EmployerVantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.
Company Description OVERVIEWPublicis Groupe is one of the world's largest communications holding companies, present in over 110 countries and employing about 100,000 professionals The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.HELPING OUR CLIENTS UNLOCK GROWTH IN THE PLATFORM WORLDOur clients compete in the platform world, a horizontal marketplace between creators and consumers, between speakers and listeners, between buyers and sellers. To thrive in the platform world, companies must continue to innovate their products and business models. Four imperatives (1. Real Identity, 2. Dynamic, Diverse and Disruptive Creativity 3., Smart Media and 4. Direct Relationships) via our suite of world-class agencies, are necessary for modern brands to win in the platform world. At Publicis Groupe, we've invested in capabilities across these four imperatives our clients need to unlock growth. As the only one who can architect, build and orchestrate end to end solutions, not only do we have a proven record of building bespoke models for clients and leading expertise across all major industry categories, we are able to offer our talents more opportunities to grow and benefit from a richer learning experience. We call this Power of One. Powered by a 100,000-strong network via Marcel, our AI-based platform, we are also able to provide our clients and talents instant access to resource, knowledge for any need, any time, in any market.THE SPIRIT OF VIVA LA DIFFERENCEViva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein-Blanchet, our founder, invented French advertising. Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive. This is the charge that inspires our teams to celebrate the differences in identity, background, culture, and experience of all of us. It is how we behave with each other and our clients, and it is deeply rooted throughout our work, to elevate and bring to life our differences throughout the platform world. Overview Join Performics, part of Publicis Media, and help shape the future of digital media security and compliance on a global scale. This is a unique opportunity to lead the development of frameworks that safeguard paid media ecosystems across major platforms like Meta, TikTok, DV360, SA360, Google Ads, TheTradeDesk, and Amazon Ads. You'll work at the intersection of technology, media operations, and security-partnering with global teams, external platforms, and compliance stakeholders to ensure robust standards are in place. If you're passionate about building scalable solutions that protect media investments and drive operational excellence, this role offers the chance to make a significant impact across 57+ markets worldwide. Responsibilities Lead Global Rollout: Define and implement security and compliance frameworks across paid media platforms, ensuring smooth adoption across regions. Partner Accountability: Collaborate with media owners and internal teams to enforce security standards and manage audits. Compliance & Auditing: Design and operationalize audit processes to monitor account access, MFA status, and governance requirements. Security Education: Develop and deliver training programs to embed a security-first culture within global media teams. Cross-Functional Collaboration: Act as the subject matter expert, partnering with IT, Global Security Ops, and Learning & Development teams to integrate best practices. Qualifications We're looking for someone who can combine knowledge of platform security with operational rigor: Proven experience in program management at scale, ideally in a global or multi-market context. Strong understanding of data privacy, security protocols, and data compliance. Excellent project management and stakeholder communication skills, with the ability to influence change. Familiarity with access control and identity management Highly organized, proactive problem-solver with advanced presentation and documentation skills. Non-essential skills: Background in digital channels or performance marketing. Experience in media operations and/or strategic digital media. Knowledge of programmatic, search, social, and commerce channels. Additional Information Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Feb 21, 2026
Full time
Company Description OVERVIEWPublicis Groupe is one of the world's largest communications holding companies, present in over 110 countries and employing about 100,000 professionals The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.HELPING OUR CLIENTS UNLOCK GROWTH IN THE PLATFORM WORLDOur clients compete in the platform world, a horizontal marketplace between creators and consumers, between speakers and listeners, between buyers and sellers. To thrive in the platform world, companies must continue to innovate their products and business models. Four imperatives (1. Real Identity, 2. Dynamic, Diverse and Disruptive Creativity 3., Smart Media and 4. Direct Relationships) via our suite of world-class agencies, are necessary for modern brands to win in the platform world. At Publicis Groupe, we've invested in capabilities across these four imperatives our clients need to unlock growth. As the only one who can architect, build and orchestrate end to end solutions, not only do we have a proven record of building bespoke models for clients and leading expertise across all major industry categories, we are able to offer our talents more opportunities to grow and benefit from a richer learning experience. We call this Power of One. Powered by a 100,000-strong network via Marcel, our AI-based platform, we are also able to provide our clients and talents instant access to resource, knowledge for any need, any time, in any market.THE SPIRIT OF VIVA LA DIFFERENCEViva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein-Blanchet, our founder, invented French advertising. Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive. This is the charge that inspires our teams to celebrate the differences in identity, background, culture, and experience of all of us. It is how we behave with each other and our clients, and it is deeply rooted throughout our work, to elevate and bring to life our differences throughout the platform world. Overview Join Performics, part of Publicis Media, and help shape the future of digital media security and compliance on a global scale. This is a unique opportunity to lead the development of frameworks that safeguard paid media ecosystems across major platforms like Meta, TikTok, DV360, SA360, Google Ads, TheTradeDesk, and Amazon Ads. You'll work at the intersection of technology, media operations, and security-partnering with global teams, external platforms, and compliance stakeholders to ensure robust standards are in place. If you're passionate about building scalable solutions that protect media investments and drive operational excellence, this role offers the chance to make a significant impact across 57+ markets worldwide. Responsibilities Lead Global Rollout: Define and implement security and compliance frameworks across paid media platforms, ensuring smooth adoption across regions. Partner Accountability: Collaborate with media owners and internal teams to enforce security standards and manage audits. Compliance & Auditing: Design and operationalize audit processes to monitor account access, MFA status, and governance requirements. Security Education: Develop and deliver training programs to embed a security-first culture within global media teams. Cross-Functional Collaboration: Act as the subject matter expert, partnering with IT, Global Security Ops, and Learning & Development teams to integrate best practices. Qualifications We're looking for someone who can combine knowledge of platform security with operational rigor: Proven experience in program management at scale, ideally in a global or multi-market context. Strong understanding of data privacy, security protocols, and data compliance. Excellent project management and stakeholder communication skills, with the ability to influence change. Familiarity with access control and identity management Highly organized, proactive problem-solver with advanced presentation and documentation skills. Non-essential skills: Background in digital channels or performance marketing. Experience in media operations and/or strategic digital media. Knowledge of programmatic, search, social, and commerce channels. Additional Information Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
EPR Chief Nursing Information Officer (CNIO) The closing date is 03 March 2026 Join us at the Royal Orthopaedic NHS Foundation Trust as our Chief Nursing Information Officer (CNIO) - a pivotal role at the heart of our senior leadership team. As we embark on the implementation of our new Electronic Patient Record (EPR), this role is key to shaping a digitally empowered future for our patients, staff, and clinical teams. Working alongside our Chief Clinical Information Officer and EPR Assistant Director of Operations, you will be the Trust's principal nursing digital advisor and the main point of contact for nursing, midwifery, and allied health professionals on all digital matters. You will champion the integration of technology with clinical care, ensuring digital solutions enhance outcomes, efficiency, and the patient experience. We are looking for passionate, forward-thinking nursing leaders with a proven track record in clinical engagement and delivering digital initiatives. You will inspire a culture where clinical excellence meets innovation, helping us stay at the forefront of orthopaedic care and digital transformation. This is your opportunity to make a real, tangible difference to the lives of patients and staff across our Trust. Main duties of the job The Chief Nursing Information Officer (CNIO) is a senior nursing leader who supports the Trust's Electronic Patient Record (EPR) Programme and Digital Strategy in partnership with the Chief Clinical Information Officer (CCIO). The role focuses on: Nursing lead on the EPR Programme Ensuring clinical engagement and adoption of digital technologies. Driving continuous improvement in clinical processes to enhance patient outcomes and efficiency. Developing clinical information standards that strengthen the Trust's digital capabilities. Leading nursing input into technology enabled change to maximise patient safety, quality of care and operational effectiveness. Identifying and evaluating new models of care supported by digital solutions. About us The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally. Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team. The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work. We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered. The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities. If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you. Job responsibilities Please refer to the Job Description and Person Specification document for full list of details on the main responsibilities for the role. Person Specification Qualifications Registered Nurse (NMC) educated to Degree level or equivalent qualification/experience Post graduate qualification in informatics/leadership/quality improvement or equivalent experience Evidence of ongoing CPD relevant to Digital health/clinical informatics Qualified Clinical Safety Officer DCB160 (responsible for signing off Digital Health Systems) Recognised teaching/assessing qualification Recognised qualification in Informatics Experience Considerable experience as a practicing, senior clinician within an acute hospital Experience of working at a senior leadership level, demonstrating a record of achievement Experience and knowledge of the wider NHS Informatics agenda Experience of leading the introduction of clinical information systems Experience of working in a range of clinical settings Skills & Knowledge Highly skilled at project management and organisational change Knowledge of the current major clinical workflow and pathways in the Trust Knowledge of National Digital Health Policy and nursing informatics strategy Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The Royal Orthopaedic Hospital NHS Foundation Trust £76,965 to £88,682 a year per annum, pro rata if part-time.
Feb 21, 2026
Full time
EPR Chief Nursing Information Officer (CNIO) The closing date is 03 March 2026 Join us at the Royal Orthopaedic NHS Foundation Trust as our Chief Nursing Information Officer (CNIO) - a pivotal role at the heart of our senior leadership team. As we embark on the implementation of our new Electronic Patient Record (EPR), this role is key to shaping a digitally empowered future for our patients, staff, and clinical teams. Working alongside our Chief Clinical Information Officer and EPR Assistant Director of Operations, you will be the Trust's principal nursing digital advisor and the main point of contact for nursing, midwifery, and allied health professionals on all digital matters. You will champion the integration of technology with clinical care, ensuring digital solutions enhance outcomes, efficiency, and the patient experience. We are looking for passionate, forward-thinking nursing leaders with a proven track record in clinical engagement and delivering digital initiatives. You will inspire a culture where clinical excellence meets innovation, helping us stay at the forefront of orthopaedic care and digital transformation. This is your opportunity to make a real, tangible difference to the lives of patients and staff across our Trust. Main duties of the job The Chief Nursing Information Officer (CNIO) is a senior nursing leader who supports the Trust's Electronic Patient Record (EPR) Programme and Digital Strategy in partnership with the Chief Clinical Information Officer (CCIO). The role focuses on: Nursing lead on the EPR Programme Ensuring clinical engagement and adoption of digital technologies. Driving continuous improvement in clinical processes to enhance patient outcomes and efficiency. Developing clinical information standards that strengthen the Trust's digital capabilities. Leading nursing input into technology enabled change to maximise patient safety, quality of care and operational effectiveness. Identifying and evaluating new models of care supported by digital solutions. About us The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally. Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team. The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work. We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered. The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities. If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you. Job responsibilities Please refer to the Job Description and Person Specification document for full list of details on the main responsibilities for the role. Person Specification Qualifications Registered Nurse (NMC) educated to Degree level or equivalent qualification/experience Post graduate qualification in informatics/leadership/quality improvement or equivalent experience Evidence of ongoing CPD relevant to Digital health/clinical informatics Qualified Clinical Safety Officer DCB160 (responsible for signing off Digital Health Systems) Recognised teaching/assessing qualification Recognised qualification in Informatics Experience Considerable experience as a practicing, senior clinician within an acute hospital Experience of working at a senior leadership level, demonstrating a record of achievement Experience and knowledge of the wider NHS Informatics agenda Experience of leading the introduction of clinical information systems Experience of working in a range of clinical settings Skills & Knowledge Highly skilled at project management and organisational change Knowledge of the current major clinical workflow and pathways in the Trust Knowledge of National Digital Health Policy and nursing informatics strategy Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The Royal Orthopaedic Hospital NHS Foundation Trust £76,965 to £88,682 a year per annum, pro rata if part-time.
Career Choices Dewis Gyrfa Ltd
Birmingham, Staffordshire
EPR Chief Nursing Information Officer (CNIO) The Royal Orthopaedic Hospital NHS Foundation Trust Employer: The Royal Orthopaedic Hospital NHS Foundation Trust Location: Birmingham, B31 2AP Pay: Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 19/03/2026 About this job Join us at the Royal Orthopaedic NHS Foundation Trust as our Chief Nursing Information Officer (CNIO) a pivotal role at the heart of our senior leadership team. As we embark on the implementation of our new Electronic Patient Record (EPR), this role is key to shaping a digitally empowered future for our patients, staff, and clinical teams. Working alongside our Chief Clinical Information Officer and EPR Assistant Director of Operations, you will be the Trust's principal nursing digital advisor and the main point of contact for nursing, midwifery, and allied health professionals on all digital matters. You will champion the integration of technology with clinical care, ensuring digital solutions enhance outcomes, efficiency, and the patient experience. We are looking for passionate, forward-thinking nursing leaders with a proven track record in clinical engagement and delivering digital initiatives. You will inspire a culture where clinical excellence meets innovation, helping us stay at the forefront of orthopaedic care and digital transformation. This is your opportunity to make a real, tangible difference to the lives of patients and staff across our Trust. The Chief Nursing Information Officer (CNIO) is a senior nursing leader who supports the Trust's Electronic Patient Record (EPR) Programme and Digital Strategy in partnership with the Chief Clinical Information Officer (CCIO). The role focuses on: Nursing lead on the EPR Programme Ensuring clinical engagement and adoption of digital technologies. Driving continuous improvement in clinical processes to enhance patient outcomes and efficiency. Developing clinical information standards that strengthen the Trust's digital capabilities. Leading nursing input into technology-enabled change to maximise patient safety, quality of care and operational effectiveness. Identifying and evaluating new models of care supported by digital solutions. The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally. Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team. The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work. We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered. The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities. If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you. Please refer to the Job Description and Person Specification document for full list of details on the main responsibilities for the role. This advert closes on Tuesday 3 Mar 2026 Proud member of the Disability Confident employer scheme
Feb 21, 2026
Full time
EPR Chief Nursing Information Officer (CNIO) The Royal Orthopaedic Hospital NHS Foundation Trust Employer: The Royal Orthopaedic Hospital NHS Foundation Trust Location: Birmingham, B31 2AP Pay: Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 19/03/2026 About this job Join us at the Royal Orthopaedic NHS Foundation Trust as our Chief Nursing Information Officer (CNIO) a pivotal role at the heart of our senior leadership team. As we embark on the implementation of our new Electronic Patient Record (EPR), this role is key to shaping a digitally empowered future for our patients, staff, and clinical teams. Working alongside our Chief Clinical Information Officer and EPR Assistant Director of Operations, you will be the Trust's principal nursing digital advisor and the main point of contact for nursing, midwifery, and allied health professionals on all digital matters. You will champion the integration of technology with clinical care, ensuring digital solutions enhance outcomes, efficiency, and the patient experience. We are looking for passionate, forward-thinking nursing leaders with a proven track record in clinical engagement and delivering digital initiatives. You will inspire a culture where clinical excellence meets innovation, helping us stay at the forefront of orthopaedic care and digital transformation. This is your opportunity to make a real, tangible difference to the lives of patients and staff across our Trust. The Chief Nursing Information Officer (CNIO) is a senior nursing leader who supports the Trust's Electronic Patient Record (EPR) Programme and Digital Strategy in partnership with the Chief Clinical Information Officer (CCIO). The role focuses on: Nursing lead on the EPR Programme Ensuring clinical engagement and adoption of digital technologies. Driving continuous improvement in clinical processes to enhance patient outcomes and efficiency. Developing clinical information standards that strengthen the Trust's digital capabilities. Leading nursing input into technology-enabled change to maximise patient safety, quality of care and operational effectiveness. Identifying and evaluating new models of care supported by digital solutions. The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally. Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team. The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work. We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered. The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities. If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you. Please refer to the Job Description and Person Specification document for full list of details on the main responsibilities for the role. This advert closes on Tuesday 3 Mar 2026 Proud member of the Disability Confident employer scheme
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 21, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Chief Product & Technology Officer Salary: Competitive Location: Hybrid with 2 to 3 days in the London Office and Onsite with partners Contract: Permanent As the rail industry's independent safety, standards and research body the Rail Safety and Standards Board (RSSB) plays a unique role in shaping the future of Great Britain's railway. We sit at the heart of a complex national system, bringing together operators, infrastructure owners, suppliers and government using evidence, insight, digital products and standards to help the industry operate more safely, efficiently and sustainably. With a new Business Plan launching this April and the rail industry experiencing reform and rapid change in technology and data we are poised for our next exciting phase of evolution. We are now seeking a Chief Product & Technology Officer (CPTO) to join the Executive Committee and lead this next chapter shaping how RSSB uses data, technology and product innovation to deliver greater impact, deeper collaboration and lasting value for our members and across the whole rail ecosystem. About the role This is a rare and exciting role for a leader who can combine strategic vision, product thinking, technical depth and the ability to unite a complex ecosystem around shared benefit. The CPTO is a strategic leadership role at the heart of RSSB's mission. Reporting directly to the CEO and serving as a full member of the Executive Committee, you will shape how RSSB uses its data, insight and technology capabilities to deliver high value, widely adopted digital products and services for the rail industry. As CPTO, you will lead the evolution of RSSB's entire product and technology portfolio. You will set a clear strategy that integrates product development, data platforms and digital services into a coherent offer that provides practical, evidence based value across the network. You will ensure that our products are user centred, interoperable and underpinned by modern engineering practices and robust governance. Collaboration and influence are critical. You will co design solutions with members, navigate differing priorities, and build consensus around shared outcomes. You will guide product adoption and real world use, helping members integrate solutions into their operations to support better decision making, improved safety and enhanced performance. Internally, you will oversee RSSB's digital and technology operations, ensuring that platforms are secure, resilient and well governed, and that the organisation makes responsible use of emerging technologies, including AI, in the context of a safety critical sector. You will lead a multidisciplinary team of around 50 colleagues across digital and technology disciplines, fostering a modern, high performing and inclusive culture. As an Executive Committee member, you will also contribute to the broader corporate leadership of RSSB, shaping organisational strategy, culture and long term direction. What you will bring/Essential Criteria Successful candidates will be able to demonstrate: Strategic Vision and Outcomes : Proven experience of setting a clear digital or technology vision and translate it into measurable outcomes in complex, multi-stakeholder environments. Product, Platform and Integration : Experience leading the development of digital products or platforms, including co-design with users, integration across systems, and driving adoption at scale. Technology Operations and Assurance : Sufficient depth of technology leadership to take accountability for resilient, secure and well-governed digital operations, including cyber security, architecture and service continuity. Data-Informed Innovation : Strong understanding of how data, analytics and emerging technologies (including AI) can be used to improve insight, decision-making and risk management, working effectively with specialist teams. Commercial Judgement and Value : Demonstrated ability to balance innovation with affordability, manage budgets and ensure digital investment delivers clear, measurable value for members or users. Influence, Collaboration & Sector Engagement : Credibility and skill in engaging senior leaders, aligning diverse interests and delivering shared outcomes across complex organisational or sector ecosystems. RSSB is open to considering flexible working arrangements. As part of the disability confident scheme, RSSB guarantees to interview all disabled applicants who meet the minimum criteria. This campaign is being supported by our advising consultants, GatenbySanderson. To arrange an informal confidential discussion please contact: For further details and to apply, please click on Apply: Closing Date: Midday, 27th March 2026
Feb 21, 2026
Full time
Chief Product & Technology Officer Salary: Competitive Location: Hybrid with 2 to 3 days in the London Office and Onsite with partners Contract: Permanent As the rail industry's independent safety, standards and research body the Rail Safety and Standards Board (RSSB) plays a unique role in shaping the future of Great Britain's railway. We sit at the heart of a complex national system, bringing together operators, infrastructure owners, suppliers and government using evidence, insight, digital products and standards to help the industry operate more safely, efficiently and sustainably. With a new Business Plan launching this April and the rail industry experiencing reform and rapid change in technology and data we are poised for our next exciting phase of evolution. We are now seeking a Chief Product & Technology Officer (CPTO) to join the Executive Committee and lead this next chapter shaping how RSSB uses data, technology and product innovation to deliver greater impact, deeper collaboration and lasting value for our members and across the whole rail ecosystem. About the role This is a rare and exciting role for a leader who can combine strategic vision, product thinking, technical depth and the ability to unite a complex ecosystem around shared benefit. The CPTO is a strategic leadership role at the heart of RSSB's mission. Reporting directly to the CEO and serving as a full member of the Executive Committee, you will shape how RSSB uses its data, insight and technology capabilities to deliver high value, widely adopted digital products and services for the rail industry. As CPTO, you will lead the evolution of RSSB's entire product and technology portfolio. You will set a clear strategy that integrates product development, data platforms and digital services into a coherent offer that provides practical, evidence based value across the network. You will ensure that our products are user centred, interoperable and underpinned by modern engineering practices and robust governance. Collaboration and influence are critical. You will co design solutions with members, navigate differing priorities, and build consensus around shared outcomes. You will guide product adoption and real world use, helping members integrate solutions into their operations to support better decision making, improved safety and enhanced performance. Internally, you will oversee RSSB's digital and technology operations, ensuring that platforms are secure, resilient and well governed, and that the organisation makes responsible use of emerging technologies, including AI, in the context of a safety critical sector. You will lead a multidisciplinary team of around 50 colleagues across digital and technology disciplines, fostering a modern, high performing and inclusive culture. As an Executive Committee member, you will also contribute to the broader corporate leadership of RSSB, shaping organisational strategy, culture and long term direction. What you will bring/Essential Criteria Successful candidates will be able to demonstrate: Strategic Vision and Outcomes : Proven experience of setting a clear digital or technology vision and translate it into measurable outcomes in complex, multi-stakeholder environments. Product, Platform and Integration : Experience leading the development of digital products or platforms, including co-design with users, integration across systems, and driving adoption at scale. Technology Operations and Assurance : Sufficient depth of technology leadership to take accountability for resilient, secure and well-governed digital operations, including cyber security, architecture and service continuity. Data-Informed Innovation : Strong understanding of how data, analytics and emerging technologies (including AI) can be used to improve insight, decision-making and risk management, working effectively with specialist teams. Commercial Judgement and Value : Demonstrated ability to balance innovation with affordability, manage budgets and ensure digital investment delivers clear, measurable value for members or users. Influence, Collaboration & Sector Engagement : Credibility and skill in engaging senior leaders, aligning diverse interests and delivering shared outcomes across complex organisational or sector ecosystems. RSSB is open to considering flexible working arrangements. As part of the disability confident scheme, RSSB guarantees to interview all disabled applicants who meet the minimum criteria. This campaign is being supported by our advising consultants, GatenbySanderson. To arrange an informal confidential discussion please contact: For further details and to apply, please click on Apply: Closing Date: Midday, 27th March 2026
Chartered Institute of Procurement and Supply (CIPS)
Hatfield, Hertfordshire
Job Description Procurement Manager - Logistics 12-month Fixed Term Contract Hybrid - Based from our Hatfield office (2 days onsite) Why Ocado? Here at Ocado Logistics, it's our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good. We're reshaping the way the world shops. From high-tech Customer Fulfilment Centres to bustling delivery hubs and corporate offices, we deliver an exceptional online experience for our customers every day. With over 16,000 colleagues across the UK - from drivers and personal shoppers to engineers and strategists - how our logistics operation is supported, enabled and optimised has never been more important. The Opportunity We're seeking a Procurement Manager to join our Logistics Procurement team on a 12-month fixed term contract, playing a key role in supporting a large-scale, fast-moving logistics operation through effective sourcing, supplier management and commercial insight. This role offers the opportunity to own end-to-end sourcing activity across a broad and varied indirect spend portfolio, partnering closely with stakeholders across Logistics, Operations, Technology, People and Supply Chain. Reporting into the Senior Procurement Manager within Logistics Finance, you'll act as a trusted procurement manager, balancing commercial rigour with operational realities.This is a truly excellent opportunity for a procurement professional who enjoys variety, pace and impact. We're looking for someone with experience working as a Procurement Manager or in a similar role within a fast-paced environment, typically gained within FMCG, Retail, Logistics, Manufacturing or a comparable sector. What you'll be doing Managing supplier relationships across a diverse portfolio, with individual supplier spend of up to £5m per annum Leading commercial negotiations in line with Ocado Procurement Policy and best practice Owning end-to-end sourcing activity, from requirements gathering through to contracting Conducting market analysis to identify commercial, operational and supply-chain risks and opportunities Driving risk awareness across sourcing, contracting and the wider supply chain Leading due diligence and onboarding of new suppliers Tracking supplier spend against budgets and identifying savings and value opportunities Acting as a trusted procurement advisor to stakeholders, aligned to CIPS best practice Supporting category planning and key supplier relationships alongside the Senior Procurement Manager What we're looking for Proven experience in procurement within a fast-paced, complex environment Experience managing indirect goods and services; logistics, retail, FMCG or similar sectors preferred Strong commercial and contract management capability, with the ability to identify risk and opportunity Confident stakeholder management and supplier negotiation skills Comfortable working cross-functionally and influencing without formal authority Experience analysing commercial and financial supplier data to inform decision-making Knowledge of categories such as FM Services, Utilities, SaaS, Fleet, Consumables or Professional Services would be an advantage Key behaviours for success Strong planning and organisational skills Ability to persuade and influence stakeholders at all levels High attention to detail with a proactive, self-starter mindset Resilient, energetic and motivated in a changing environment What you can expect to receive in return At Ocado, we believe in a workplace where everyone feels valued and supported. You'll find a collaborative environment alongside an award-winning recognition programme and benefits package designed to support your wellbeing and work-life balance. Flexible Work: 30 days of 'work from anywhere' per year Wellbeing Support: Dedicated wellbeing apps and an Employee Assistance Programme Generous Leave: 25 days annual leave, rising to 27 after 5 years, with the option to buy more Pension: Up to 7% employer contribution matching Private Medical Cover: Comprehensive private medical insurance Family-Friendly Policies: Maternity, adoption, shared parental leave and paternity leave Financial Benefits: Interest-free season ticket loans and Cycle to Work scheme Travel Support: Free shuttle buses to site Share Schemes: Opportunity to participate in company share plans Shopping Perks: 15% discount on plus discounts with popular retailers and restaurants Financial Protection: Income Protection and Life Insurance Ocado Group is an equal opportunities employer and is committed to ensuring all applicants are treated fairly and equally, regardless of sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, disability, or union membership status.
Feb 21, 2026
Full time
Job Description Procurement Manager - Logistics 12-month Fixed Term Contract Hybrid - Based from our Hatfield office (2 days onsite) Why Ocado? Here at Ocado Logistics, it's our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good. We're reshaping the way the world shops. From high-tech Customer Fulfilment Centres to bustling delivery hubs and corporate offices, we deliver an exceptional online experience for our customers every day. With over 16,000 colleagues across the UK - from drivers and personal shoppers to engineers and strategists - how our logistics operation is supported, enabled and optimised has never been more important. The Opportunity We're seeking a Procurement Manager to join our Logistics Procurement team on a 12-month fixed term contract, playing a key role in supporting a large-scale, fast-moving logistics operation through effective sourcing, supplier management and commercial insight. This role offers the opportunity to own end-to-end sourcing activity across a broad and varied indirect spend portfolio, partnering closely with stakeholders across Logistics, Operations, Technology, People and Supply Chain. Reporting into the Senior Procurement Manager within Logistics Finance, you'll act as a trusted procurement manager, balancing commercial rigour with operational realities.This is a truly excellent opportunity for a procurement professional who enjoys variety, pace and impact. We're looking for someone with experience working as a Procurement Manager or in a similar role within a fast-paced environment, typically gained within FMCG, Retail, Logistics, Manufacturing or a comparable sector. What you'll be doing Managing supplier relationships across a diverse portfolio, with individual supplier spend of up to £5m per annum Leading commercial negotiations in line with Ocado Procurement Policy and best practice Owning end-to-end sourcing activity, from requirements gathering through to contracting Conducting market analysis to identify commercial, operational and supply-chain risks and opportunities Driving risk awareness across sourcing, contracting and the wider supply chain Leading due diligence and onboarding of new suppliers Tracking supplier spend against budgets and identifying savings and value opportunities Acting as a trusted procurement advisor to stakeholders, aligned to CIPS best practice Supporting category planning and key supplier relationships alongside the Senior Procurement Manager What we're looking for Proven experience in procurement within a fast-paced, complex environment Experience managing indirect goods and services; logistics, retail, FMCG or similar sectors preferred Strong commercial and contract management capability, with the ability to identify risk and opportunity Confident stakeholder management and supplier negotiation skills Comfortable working cross-functionally and influencing without formal authority Experience analysing commercial and financial supplier data to inform decision-making Knowledge of categories such as FM Services, Utilities, SaaS, Fleet, Consumables or Professional Services would be an advantage Key behaviours for success Strong planning and organisational skills Ability to persuade and influence stakeholders at all levels High attention to detail with a proactive, self-starter mindset Resilient, energetic and motivated in a changing environment What you can expect to receive in return At Ocado, we believe in a workplace where everyone feels valued and supported. You'll find a collaborative environment alongside an award-winning recognition programme and benefits package designed to support your wellbeing and work-life balance. Flexible Work: 30 days of 'work from anywhere' per year Wellbeing Support: Dedicated wellbeing apps and an Employee Assistance Programme Generous Leave: 25 days annual leave, rising to 27 after 5 years, with the option to buy more Pension: Up to 7% employer contribution matching Private Medical Cover: Comprehensive private medical insurance Family-Friendly Policies: Maternity, adoption, shared parental leave and paternity leave Financial Benefits: Interest-free season ticket loans and Cycle to Work scheme Travel Support: Free shuttle buses to site Share Schemes: Opportunity to participate in company share plans Shopping Perks: 15% discount on plus discounts with popular retailers and restaurants Financial Protection: Income Protection and Life Insurance Ocado Group is an equal opportunities employer and is committed to ensuring all applicants are treated fairly and equally, regardless of sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, disability, or union membership status.
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 21, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 21, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Join BCG's Global Businesses and Functions (GBF) People Team, supporting 6,500+ employees and 4,000 contingent workers across a fast-evolving global footprint. The Transformation Enablement Senior Manager plays a central role in driving execution discipline, data integrity, and visibility across organizational transformations. This role integrates people data, program metrics, and end to end execution tracking of a breadth of programmes/efforts. Acting as the connective layer between HR, Finance, Org Design, PMO, and Talent Acquisition, the Transformation Enablement Manager provides the structures, tools, and insights that enable the transformation to run effectively. YOU'RE GOOD AT This role will be responsible for: 1. Program Data, Metrics & Reporting Establish and uphold program data standards that drive tracking and quality control of key metrics including transformation KPIs, adoption metrics, and milestone definitions Develop and maintain dashboards and reporting packs tracking organizational progress, engagement metrics, recruiting funnel health, and overall transformation ROI. Partner with HR Analytics and Finance to ensure consistent data capture and alignment on key project metrics Prepare insightful SteerCo and Project Team reporting, synthesizing data trends and translating findings into clear narratives and visuals. 2. Data Management Own the master dataset, maintaining accuracy, completeness, and version control across systems (Workday, ORCA, Org Builder, TA, etc.). Ensure robust data integration and reconciliation across data platforms, resolving discrepancies and maintaining a trusted single source of truth. Enable all process steps with validated and accurate data to enable key decisions and outcomes 3. Implementation Enablement & Workstream Support Provide execution support to function PMO & Implementation PMO workstreams (tracking templates, RAID frameworks, milestone maps, dependency tracking). Monitor progress toward key implementation milestones, including key program metrics aligned at the start of the project/effort. Facilitate cross-workstream alignment, ensuring that data, decisions, and timelines are connected and visible across the program. Serve as a primary point of contact for data-driven queries, supporting issue resolution and decision-making. 4. Governance & Decision Support Support the project team in orchestrating governance routines (SteerCo, Working Teams, design meetings), ensuring stakeholders receive accurate, timely, actionable information. Provide analytical support for scenario modelling and readiness assessments Maintain a disciplined approach to documentation, change tracking, and decision logs, ensuring transparency and traceability across the implementation. What You'll Bring Experience and Skills Strong Excel analytics and data modelling capabilities, with the ability to create structured, scalable datasets and dashboards. Proven experience synthesizing data into senior-level reporting and storytelling, including clear, compelling PowerPoint outputs. Ability to work across HR, Finance, TA, and business functions, demonstrating strong stakeholder management and collaboration. Excellent problem-solving and critical-thinking skills, with the ability to validate, challenge, and connect data to business logic. Detail-oriented with a strong data governance ethos, ensuring accuracy and consistency in all reporting and decision support. Comfortable operating in fast-moving, ambiguous environments and establishing structure where none exists. Understanding of HR data structures and workforce-related systems a plus, especially Workday and adjacent platforms. Practical understanding of organization design, workforce planning, and change management principles helpful. Who You'll Work With You will report to the People Change & Transformation Senior Director, and work closely with the team Director day to day on breadth of projects & topics. Broader constellation will be our GBF HR Delivery team (a group of HR experts regionally and country focused on HR operations), as well as leadership and teams involved in HR system data and analytics. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Feb 21, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Join BCG's Global Businesses and Functions (GBF) People Team, supporting 6,500+ employees and 4,000 contingent workers across a fast-evolving global footprint. The Transformation Enablement Senior Manager plays a central role in driving execution discipline, data integrity, and visibility across organizational transformations. This role integrates people data, program metrics, and end to end execution tracking of a breadth of programmes/efforts. Acting as the connective layer between HR, Finance, Org Design, PMO, and Talent Acquisition, the Transformation Enablement Manager provides the structures, tools, and insights that enable the transformation to run effectively. YOU'RE GOOD AT This role will be responsible for: 1. Program Data, Metrics & Reporting Establish and uphold program data standards that drive tracking and quality control of key metrics including transformation KPIs, adoption metrics, and milestone definitions Develop and maintain dashboards and reporting packs tracking organizational progress, engagement metrics, recruiting funnel health, and overall transformation ROI. Partner with HR Analytics and Finance to ensure consistent data capture and alignment on key project metrics Prepare insightful SteerCo and Project Team reporting, synthesizing data trends and translating findings into clear narratives and visuals. 2. Data Management Own the master dataset, maintaining accuracy, completeness, and version control across systems (Workday, ORCA, Org Builder, TA, etc.). Ensure robust data integration and reconciliation across data platforms, resolving discrepancies and maintaining a trusted single source of truth. Enable all process steps with validated and accurate data to enable key decisions and outcomes 3. Implementation Enablement & Workstream Support Provide execution support to function PMO & Implementation PMO workstreams (tracking templates, RAID frameworks, milestone maps, dependency tracking). Monitor progress toward key implementation milestones, including key program metrics aligned at the start of the project/effort. Facilitate cross-workstream alignment, ensuring that data, decisions, and timelines are connected and visible across the program. Serve as a primary point of contact for data-driven queries, supporting issue resolution and decision-making. 4. Governance & Decision Support Support the project team in orchestrating governance routines (SteerCo, Working Teams, design meetings), ensuring stakeholders receive accurate, timely, actionable information. Provide analytical support for scenario modelling and readiness assessments Maintain a disciplined approach to documentation, change tracking, and decision logs, ensuring transparency and traceability across the implementation. What You'll Bring Experience and Skills Strong Excel analytics and data modelling capabilities, with the ability to create structured, scalable datasets and dashboards. Proven experience synthesizing data into senior-level reporting and storytelling, including clear, compelling PowerPoint outputs. Ability to work across HR, Finance, TA, and business functions, demonstrating strong stakeholder management and collaboration. Excellent problem-solving and critical-thinking skills, with the ability to validate, challenge, and connect data to business logic. Detail-oriented with a strong data governance ethos, ensuring accuracy and consistency in all reporting and decision support. Comfortable operating in fast-moving, ambiguous environments and establishing structure where none exists. Understanding of HR data structures and workforce-related systems a plus, especially Workday and adjacent platforms. Practical understanding of organization design, workforce planning, and change management principles helpful. Who You'll Work With You will report to the People Change & Transformation Senior Director, and work closely with the team Director day to day on breadth of projects & topics. Broader constellation will be our GBF HR Delivery team (a group of HR experts regionally and country focused on HR operations), as well as leadership and teams involved in HR system data and analytics. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Education for Industry Group (Fashion Retail Academy & London College of Beauty Therapy)
Learning Support Assistant Education for Industry Group Full-Time (39 Hours) and Part-Time (19.5 Hours) roles available Fixed-Term Contract until 15 August 2027 Term-Time Only On-site across FRA: Electra House - London, Moorgate EC2M 6SE and LCBT: 3-5 Fashion Street, London, E1 6PX About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships at The Fashion Retail Academy (FRA) and The London College of Beauty Therapy (LCBT). Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion and employability. About the role We are seeking a Learning Support Assistant with experience supporting high-needs students, particularly those with complex emotional needs, to join the EFI Group and make a real difference at the Fashion Retail Academy and the London College of Beauty Therapy. You will provide high-quality, inclusive support to learners with Learning Difficulties, emotional needs, and/or Disabilities, helping them overcome barriers to learning, access the curriculum, and develop independence. Working closely with the Learning Support and Curriculum Teams, you will maintain positive learning environments and implement agreed support strategies for individuals and groups. We are looking for a resilient and committed professional who demonstrates integrity, accountability, and a genuine passion for improving outcomes for young people. The successful candidate will role model high standards, maintain professional boundaries, and demonstrate positivity and professionalism, contributing to a collaborative and inclusive Learning Support culture. About you Qualifications: You will hold a Level 3 qualification (A Level or equivalent) and Maths and English GCSEs. A specialist qualification in Learning Support, Safeguarding, or First Aid, or willingness to undertake if appointed, is desirable. Experience: You will have experience supporting young people with Special Educational Needs and/or Disabilities (SEND) in an educational setting, particularly learners with complex emotional needs. You will also have experience using tools, resources, and technology to support learners with SEND. Expertise: You will bring expertise in safeguarding, wellbeing, equality, and inclusion in Further Education, with particular experience supporting students with complex emotional needs, while promoting learner independence and engagement. Skills: You will demonstrate excellent organisational, digital, and communication skills, with the ability to build professional relationships, maintain clear and appropriate boundaries, and collaborate effectively across teams. Values: You will demonstrate a commitment to a safe, inclusive, and aspirational learning environment, acting with integrity, professionalism and accountability, dedicated to the success of all learners. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance and annual CPD. Generous and Flexible Leave Options: Including an around-the-world trip after five years of service. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance, and funded counselling/CBT through Education Support Employee Assistant Programme. Salary: 0.975FTE - Full-Time: 39 Hours Per Week, Term-Time Only (Monday - Friday) £25,889.33 per annum 0.46FTE - Part-Time: 19.5 Hours Per Week, Term Time Only (Days TBC) £12,279.38 per annum How to apply/Next Steps: Click ' Apply for this job ' to submit your application. Closing Date: 8am on Tuesday, 10 March 2026 Interviews/Recruitment Day: Interviews will take place on a rolling basis on Wednesday 11 March, Friday 13 March, and Wednesday 18 March, held in person at FRA, Electra House, London, Moorgate EC2M 6SE. More Information/Contact us: Click here to download a full job description For more information about the EFI Group, visit our EFI , FRA ,and LCBT websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety. Full-Time (39 Hours) and Part-Time (19.5 Hours) roles available Fixed-Term Contract until 15 August 2027 Term-Time Only
Feb 21, 2026
Full time
Learning Support Assistant Education for Industry Group Full-Time (39 Hours) and Part-Time (19.5 Hours) roles available Fixed-Term Contract until 15 August 2027 Term-Time Only On-site across FRA: Electra House - London, Moorgate EC2M 6SE and LCBT: 3-5 Fashion Street, London, E1 6PX About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships at The Fashion Retail Academy (FRA) and The London College of Beauty Therapy (LCBT). Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion and employability. About the role We are seeking a Learning Support Assistant with experience supporting high-needs students, particularly those with complex emotional needs, to join the EFI Group and make a real difference at the Fashion Retail Academy and the London College of Beauty Therapy. You will provide high-quality, inclusive support to learners with Learning Difficulties, emotional needs, and/or Disabilities, helping them overcome barriers to learning, access the curriculum, and develop independence. Working closely with the Learning Support and Curriculum Teams, you will maintain positive learning environments and implement agreed support strategies for individuals and groups. We are looking for a resilient and committed professional who demonstrates integrity, accountability, and a genuine passion for improving outcomes for young people. The successful candidate will role model high standards, maintain professional boundaries, and demonstrate positivity and professionalism, contributing to a collaborative and inclusive Learning Support culture. About you Qualifications: You will hold a Level 3 qualification (A Level or equivalent) and Maths and English GCSEs. A specialist qualification in Learning Support, Safeguarding, or First Aid, or willingness to undertake if appointed, is desirable. Experience: You will have experience supporting young people with Special Educational Needs and/or Disabilities (SEND) in an educational setting, particularly learners with complex emotional needs. You will also have experience using tools, resources, and technology to support learners with SEND. Expertise: You will bring expertise in safeguarding, wellbeing, equality, and inclusion in Further Education, with particular experience supporting students with complex emotional needs, while promoting learner independence and engagement. Skills: You will demonstrate excellent organisational, digital, and communication skills, with the ability to build professional relationships, maintain clear and appropriate boundaries, and collaborate effectively across teams. Values: You will demonstrate a commitment to a safe, inclusive, and aspirational learning environment, acting with integrity, professionalism and accountability, dedicated to the success of all learners. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance and annual CPD. Generous and Flexible Leave Options: Including an around-the-world trip after five years of service. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance, and funded counselling/CBT through Education Support Employee Assistant Programme. Salary: 0.975FTE - Full-Time: 39 Hours Per Week, Term-Time Only (Monday - Friday) £25,889.33 per annum 0.46FTE - Part-Time: 19.5 Hours Per Week, Term Time Only (Days TBC) £12,279.38 per annum How to apply/Next Steps: Click ' Apply for this job ' to submit your application. Closing Date: 8am on Tuesday, 10 March 2026 Interviews/Recruitment Day: Interviews will take place on a rolling basis on Wednesday 11 March, Friday 13 March, and Wednesday 18 March, held in person at FRA, Electra House, London, Moorgate EC2M 6SE. More Information/Contact us: Click here to download a full job description For more information about the EFI Group, visit our EFI , FRA ,and LCBT websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety. Full-Time (39 Hours) and Part-Time (19.5 Hours) roles available Fixed-Term Contract until 15 August 2027 Term-Time Only
Director of Engineering Who we are: Mobysoft is a UK-based Software-as-a-Service (SaaS) company that provides predictive analytics, data intelligence, and automation solutions designed specifically for the social housing sector. We work in partnership with housing providers to help them improve operational efficiency, deliver better services to tenants, and make data-driven decisions that enhance both financial and social outcomes. Founded in 2003, Mobysoft is a trusted technology partner to social landlords across the UK, supporting them in managing rent arrears, repairs, compliance, and overall property performance. Our products are built on a foundation of deep sector knowledge, advanced data science, and a commitment to security, privacy, and reliability. Our core product suite includes: RentSense - a predictive income management solution that helps landlords prioritise arrears cases and maximise rent collection efficiency RepairSense - an analytics solution that helps social landlords understand, forecast and manage repairs demand and performance, enabling more proactive and efficient repairs services RiskSense - an analytics solution that helps social landlords identify, monitor and track housing hazards covered by Awaab's Law, supporting a proactive and evidence-led approach to hazard management RentSense , RepairSense and RiskSense are all delivered as part of the PropertySense analytics platform, providing a secure, scalable environment for combining hazard insight with operational housing, repairs and asset data. Our solutions are used daily by thousands of housing professionals, supporting consistent, fair, and timely decisions that positively impact tenants' lives. Our purpose is simple: to empower social housing providers with trusted data and intelligent insight so they can focus on what matters most - supporting their tenants and communities. What are we looking for? The Technology team at Mobysoft is a diverse mix of people spanning Product, Engineering and Data. We operate in an open, collaborative and cross functional environment, solving difficult problems for our customers. We empower teams and individuals to build, deliver and operate high quality technical solutions to help our Social Housing customers. As Director of Engineering at Mobysoft, you will be the senior leader with ultimate accountability for engineering delivery, technical execution, and the effectiveness of our engineering organisation. Reporting to the CTPO, you will lead multiple engineering teams working across both established products (RentSense, RepairSense) and our next generation analytics platform, PropertySense. This is a pivotal role at a moment of significant transformation: running and improving live, customer critical services while building a modern, scalable platform for the future. You will provide clear leadership to Lead Engineers, ensuring delivery is predictable, quality remains high, and teams are supported to do their best work. You will partner closely with other Technology functions Product (led by our Director of Product), Data (led by our Head of Data), Delivery, and the wider business to translate strategy into executable plans and to surface risk, constraints, and trade offs early and transparently. This role suits a pragmatic, delivery credible engineering leader who is comfortable operating in constraint, close to the detail when required, and focused on outcomes over ceremony. Our Technology team is fully remote, with both UK and offshore staff. What This Role Is - and Is Not This role is: Hands on where needed, strategic where appropriate Focused on delivery, execution, and engineering effectiveness A close partner to the CTPO and product leadership This role is not: A "CTO in waiting" A purely strategic or abstract leadership position A role leading a 100+ person engineering organisation (we are 22 engineers today, rising to 27) Key Responsibilities, Activities and Decision Areas What You Will Be Doing: Engineering Leadership & Delivery Take end to end accountability for engineering delivery, ensuring teams ship valuable, high quality software predictably and sustainably. Lead and support a group of Lead Engineers, setting clear expectations around delivery, quality, behaviour, and collaboration. Establish and maintain effective planning, dependency management, and delivery rhythms, balancing short term commitments with longer term platform goals. Own and evolve engineering objectives and delivery metrics, ensuring progress is visible and measurable. Have accountability for adherence to SDLC processes and engineering best practices, in partnership with our Architect and Delivery lead. Platform & Technical Execution Partner with the CTPO and our Architect on technical strategy and platform execution, helping translate the PropertySense vision into sequenced, achievable delivery plans. Drive the adoption of AI tooling within Engineering, improving our efficiency and throughput. Lead engineering across a hybrid environment, running and evolving legacy products while progressively modernising architecture, tooling, and ways of working. Ensure appropriate technical standards, architectural guardrails, and quality practices are in place without over engineering or unnecessary process. Support teams working across cloud native SaaS, data intensive analytics, APIs, and full stack applications on AWS. While this role does not require acting as the primary system architect, it does require strong technical judgement and the ability to challenge, guide, and support architectural decisions across teams. Culture, People & Capability Build and sustain a healthy, collaborative engineering culture grounded in trust, accountability, and psychological safety. For us, psychological safety includes providing constructive challenge and escalation and not avoiding difficult conversations. Coach and develop Lead Engineers, helping them grow as leaders and delivery owners. Work closely with People & Leadership teams on hiring, performance management, progression frameworks, and succession planning. Act as a role model for pragmatic decision making, continuous improvement, and learning from failure. Cross Functional & Commercial Partnership Work closely with Product, Delivery, Customer, and Commercial teams to align priorities and remove delivery blockers. Communicate clearly and credibly with senior stakeholders, including the executive team and, where appropriate, customers. Help the business understand engineering trade offs, constraints, and risks, and influence decisions in the best interests of customers and the company as a whole. Ownership of continuous improvement/learning (alongside other functions) - e.g. incident management / postmortems What You Will Be Accountable For Delivery Outcomes: Engineering plans that are realistic, transparent, and consistently met. Quality & Reliability: Systems that are secure, stable, and fit for purpose, with incidents handled calmly and professionally. Team Effectiveness: Engaged teams, clear ownership, and strong engineering leadership at all levels. Sustainable Progress: Balancing delivery pressure with long term maintainability, platform evolution, and technical health. Qualifications and skills Required A strong background in software engineering, with experience leading engineering teams through Lead Engineers. Proven delivery of complex, data-driven SaaS products in a commercial environment, including operating across legacy systems and new platform development. Clear, pragmatic delivery leadership, covering planning, prioritisation, dependency management, and execution under real world constraints. A solid understanding of modern software engineering practices, including AWS, CI/CD, DevOps, and agile delivery. The ability to communicate technical concepts clearly at both detailed and executive levels. Experience working cross-functionally, making balanced decisions that consider technology, customers, and commercial realities. Comfortable operating with ambiguity, making sound decisions with imperfect information and adjusting as learning emerges. A strong drive to achieve tangible, measurable delivery outcomes, with a focus on continuous improvement across teams. Strong facilitation, coaching, and influencing skills, supporting teams in adopting better ways of working. A mindset of learning and improvement, with the judgement to trial new approaches pragmatically and discard what doesn't work. Desirable Experience in SaaS, data platforms or analytics products. Experience in platform or multi team delivery environments. The Person You are someone who: Decisive: Makes clear, timely calls instead of getting stuck in endless debate. Resourceful: Finds ways forward even when information, structure or certainty is missing. Resilient: Stays steady when things get messy and keeps others focused. Pragmatic: Chooses approaches that work, not ones that look good in theory. Influential: Gets buy in across teams without relying on authority. Direct but respectful: Communicates plainly, cuts fluff and says the hard things well. . click apply for full job details
Feb 21, 2026
Full time
Director of Engineering Who we are: Mobysoft is a UK-based Software-as-a-Service (SaaS) company that provides predictive analytics, data intelligence, and automation solutions designed specifically for the social housing sector. We work in partnership with housing providers to help them improve operational efficiency, deliver better services to tenants, and make data-driven decisions that enhance both financial and social outcomes. Founded in 2003, Mobysoft is a trusted technology partner to social landlords across the UK, supporting them in managing rent arrears, repairs, compliance, and overall property performance. Our products are built on a foundation of deep sector knowledge, advanced data science, and a commitment to security, privacy, and reliability. Our core product suite includes: RentSense - a predictive income management solution that helps landlords prioritise arrears cases and maximise rent collection efficiency RepairSense - an analytics solution that helps social landlords understand, forecast and manage repairs demand and performance, enabling more proactive and efficient repairs services RiskSense - an analytics solution that helps social landlords identify, monitor and track housing hazards covered by Awaab's Law, supporting a proactive and evidence-led approach to hazard management RentSense , RepairSense and RiskSense are all delivered as part of the PropertySense analytics platform, providing a secure, scalable environment for combining hazard insight with operational housing, repairs and asset data. Our solutions are used daily by thousands of housing professionals, supporting consistent, fair, and timely decisions that positively impact tenants' lives. Our purpose is simple: to empower social housing providers with trusted data and intelligent insight so they can focus on what matters most - supporting their tenants and communities. What are we looking for? The Technology team at Mobysoft is a diverse mix of people spanning Product, Engineering and Data. We operate in an open, collaborative and cross functional environment, solving difficult problems for our customers. We empower teams and individuals to build, deliver and operate high quality technical solutions to help our Social Housing customers. As Director of Engineering at Mobysoft, you will be the senior leader with ultimate accountability for engineering delivery, technical execution, and the effectiveness of our engineering organisation. Reporting to the CTPO, you will lead multiple engineering teams working across both established products (RentSense, RepairSense) and our next generation analytics platform, PropertySense. This is a pivotal role at a moment of significant transformation: running and improving live, customer critical services while building a modern, scalable platform for the future. You will provide clear leadership to Lead Engineers, ensuring delivery is predictable, quality remains high, and teams are supported to do their best work. You will partner closely with other Technology functions Product (led by our Director of Product), Data (led by our Head of Data), Delivery, and the wider business to translate strategy into executable plans and to surface risk, constraints, and trade offs early and transparently. This role suits a pragmatic, delivery credible engineering leader who is comfortable operating in constraint, close to the detail when required, and focused on outcomes over ceremony. Our Technology team is fully remote, with both UK and offshore staff. What This Role Is - and Is Not This role is: Hands on where needed, strategic where appropriate Focused on delivery, execution, and engineering effectiveness A close partner to the CTPO and product leadership This role is not: A "CTO in waiting" A purely strategic or abstract leadership position A role leading a 100+ person engineering organisation (we are 22 engineers today, rising to 27) Key Responsibilities, Activities and Decision Areas What You Will Be Doing: Engineering Leadership & Delivery Take end to end accountability for engineering delivery, ensuring teams ship valuable, high quality software predictably and sustainably. Lead and support a group of Lead Engineers, setting clear expectations around delivery, quality, behaviour, and collaboration. Establish and maintain effective planning, dependency management, and delivery rhythms, balancing short term commitments with longer term platform goals. Own and evolve engineering objectives and delivery metrics, ensuring progress is visible and measurable. Have accountability for adherence to SDLC processes and engineering best practices, in partnership with our Architect and Delivery lead. Platform & Technical Execution Partner with the CTPO and our Architect on technical strategy and platform execution, helping translate the PropertySense vision into sequenced, achievable delivery plans. Drive the adoption of AI tooling within Engineering, improving our efficiency and throughput. Lead engineering across a hybrid environment, running and evolving legacy products while progressively modernising architecture, tooling, and ways of working. Ensure appropriate technical standards, architectural guardrails, and quality practices are in place without over engineering or unnecessary process. Support teams working across cloud native SaaS, data intensive analytics, APIs, and full stack applications on AWS. While this role does not require acting as the primary system architect, it does require strong technical judgement and the ability to challenge, guide, and support architectural decisions across teams. Culture, People & Capability Build and sustain a healthy, collaborative engineering culture grounded in trust, accountability, and psychological safety. For us, psychological safety includes providing constructive challenge and escalation and not avoiding difficult conversations. Coach and develop Lead Engineers, helping them grow as leaders and delivery owners. Work closely with People & Leadership teams on hiring, performance management, progression frameworks, and succession planning. Act as a role model for pragmatic decision making, continuous improvement, and learning from failure. Cross Functional & Commercial Partnership Work closely with Product, Delivery, Customer, and Commercial teams to align priorities and remove delivery blockers. Communicate clearly and credibly with senior stakeholders, including the executive team and, where appropriate, customers. Help the business understand engineering trade offs, constraints, and risks, and influence decisions in the best interests of customers and the company as a whole. Ownership of continuous improvement/learning (alongside other functions) - e.g. incident management / postmortems What You Will Be Accountable For Delivery Outcomes: Engineering plans that are realistic, transparent, and consistently met. Quality & Reliability: Systems that are secure, stable, and fit for purpose, with incidents handled calmly and professionally. Team Effectiveness: Engaged teams, clear ownership, and strong engineering leadership at all levels. Sustainable Progress: Balancing delivery pressure with long term maintainability, platform evolution, and technical health. Qualifications and skills Required A strong background in software engineering, with experience leading engineering teams through Lead Engineers. Proven delivery of complex, data-driven SaaS products in a commercial environment, including operating across legacy systems and new platform development. Clear, pragmatic delivery leadership, covering planning, prioritisation, dependency management, and execution under real world constraints. A solid understanding of modern software engineering practices, including AWS, CI/CD, DevOps, and agile delivery. The ability to communicate technical concepts clearly at both detailed and executive levels. Experience working cross-functionally, making balanced decisions that consider technology, customers, and commercial realities. Comfortable operating with ambiguity, making sound decisions with imperfect information and adjusting as learning emerges. A strong drive to achieve tangible, measurable delivery outcomes, with a focus on continuous improvement across teams. Strong facilitation, coaching, and influencing skills, supporting teams in adopting better ways of working. A mindset of learning and improvement, with the judgement to trial new approaches pragmatically and discard what doesn't work. Desirable Experience in SaaS, data platforms or analytics products. Experience in platform or multi team delivery environments. The Person You are someone who: Decisive: Makes clear, timely calls instead of getting stuck in endless debate. Resourceful: Finds ways forward even when information, structure or certainty is missing. Resilient: Stays steady when things get messy and keeps others focused. Pragmatic: Chooses approaches that work, not ones that look good in theory. Influential: Gets buy in across teams without relying on authority. Direct but respectful: Communicates plainly, cuts fluff and says the hard things well. . click apply for full job details
About The Role As the Head of Customer Success in our contact centre, you will lead the strategic direction, operational execution, and cultural development of our Customer Success function. Your mission is to deliver exceptional, technology-enabled customer journeys, ensuring that every enquiry, order, and service interaction is handled with ownership, empathy, and efficiency. This role is pivotal in blending human-centric service with AI and digital tools, ensuring that automation complements - not replaces - human value, and that the function consistently drives performance across experience, fulfilment, compliance, and commercial KPIs. Key Responsibilities Leadership & Strategy Define and execute the Customer Success vision, aligning with business goals and customer needs. Build and inspire a high-performing team culture focused on ownership, excellence, and customer obsession. Act as the strategic voice of the customer within the business, influencing decisions across operations, technology, product, and commercial teams. Technology & AI Enablement Lead the adoption of AI, automation, and contact centre technology to enhance enquiry handling, fulfilment tracking, and customer communication. Collaborate with digital, IT, and transformation teams to deploy: AI-powered chat, call routing, or response tools Self-service platforms and knowledge bases Predictive analytics for proactive customer support Create a culture of "human + digital" enablement, ensuring the team sees technology as a tool for empowerment, not replacement. Customer Experience & Journey Management Own and optimise the end-to-end customer journey from quote to fulfilment, ensuring clarity, consistency, and confidence at every touchpoint. Work cross-functionally with depots, operations, logistics, and sales to improve handoffs, remove friction, and improve delivery performance. Translate insights from VoC programmes, complaints, and analytics into targeted service improvements. Performance & KPI Ownership Drive metrics such as: Quote-to-order conversion Fulfilment SLAs and service accuracy Customer satisfaction (CSAT, NPS) AI/self-service deflection rates First-contact resolution Revenue retention and upsell Establish and evolve scorecards that reflect both human and tech-driven success metrics. People Leadership Lead, coach, and develop Team Leaders and Customer Success Executives to deliver against service and growth goals. Foster a high-engagement culture, where people are motivated by purpose, supported by great tools, and empowered to take accountability. Champion inclusion, feedback, and personal development at every level. Compliance & Quality Ensure quality assurance, data integrity, and regulatory compliance across all interactions. Embed quality frameworks into AI outputs and automated interactions, ensuring governance over digital tools. What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme. About You To succeed in the role you will bring the following skill-set and behaviours: Proven experience in Customer Success or Contact Centre leadership roles. Strong understanding of contact centre platforms, CRM tools, and AI-driven technologies. Strong leadership and coaching skills across distributed and diverse teams. Experience in cross-functional working with operations, logistics, and commercial functions. Track record of driving performance and delivering against ambitious KPIs. Analytical mindset, comfortable working with data and technology platforms (CRM, telephony, workflow tools). Excellent communication, stakeholder management, and customer advocacy skills. Experience deploying or working alongside digital solutions (e.g. chatbots, predictive routing, automation). Commercially astute and confident in managing P&L-impacting metrics. Excellent stakeholder engagement skills and a track record of cross-functional collaboration. Desirable Background in B2B service-led organisations or logistics/fulfilment environments. Experience leading technology adoption or digital transformation projects. Familiarity with customer experience frameworks (e.g. Six Sigma, Lean, CX design). About Us Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You'll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.
Feb 20, 2026
Full time
About The Role As the Head of Customer Success in our contact centre, you will lead the strategic direction, operational execution, and cultural development of our Customer Success function. Your mission is to deliver exceptional, technology-enabled customer journeys, ensuring that every enquiry, order, and service interaction is handled with ownership, empathy, and efficiency. This role is pivotal in blending human-centric service with AI and digital tools, ensuring that automation complements - not replaces - human value, and that the function consistently drives performance across experience, fulfilment, compliance, and commercial KPIs. Key Responsibilities Leadership & Strategy Define and execute the Customer Success vision, aligning with business goals and customer needs. Build and inspire a high-performing team culture focused on ownership, excellence, and customer obsession. Act as the strategic voice of the customer within the business, influencing decisions across operations, technology, product, and commercial teams. Technology & AI Enablement Lead the adoption of AI, automation, and contact centre technology to enhance enquiry handling, fulfilment tracking, and customer communication. Collaborate with digital, IT, and transformation teams to deploy: AI-powered chat, call routing, or response tools Self-service platforms and knowledge bases Predictive analytics for proactive customer support Create a culture of "human + digital" enablement, ensuring the team sees technology as a tool for empowerment, not replacement. Customer Experience & Journey Management Own and optimise the end-to-end customer journey from quote to fulfilment, ensuring clarity, consistency, and confidence at every touchpoint. Work cross-functionally with depots, operations, logistics, and sales to improve handoffs, remove friction, and improve delivery performance. Translate insights from VoC programmes, complaints, and analytics into targeted service improvements. Performance & KPI Ownership Drive metrics such as: Quote-to-order conversion Fulfilment SLAs and service accuracy Customer satisfaction (CSAT, NPS) AI/self-service deflection rates First-contact resolution Revenue retention and upsell Establish and evolve scorecards that reflect both human and tech-driven success metrics. People Leadership Lead, coach, and develop Team Leaders and Customer Success Executives to deliver against service and growth goals. Foster a high-engagement culture, where people are motivated by purpose, supported by great tools, and empowered to take accountability. Champion inclusion, feedback, and personal development at every level. Compliance & Quality Ensure quality assurance, data integrity, and regulatory compliance across all interactions. Embed quality frameworks into AI outputs and automated interactions, ensuring governance over digital tools. What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme. About You To succeed in the role you will bring the following skill-set and behaviours: Proven experience in Customer Success or Contact Centre leadership roles. Strong understanding of contact centre platforms, CRM tools, and AI-driven technologies. Strong leadership and coaching skills across distributed and diverse teams. Experience in cross-functional working with operations, logistics, and commercial functions. Track record of driving performance and delivering against ambitious KPIs. Analytical mindset, comfortable working with data and technology platforms (CRM, telephony, workflow tools). Excellent communication, stakeholder management, and customer advocacy skills. Experience deploying or working alongside digital solutions (e.g. chatbots, predictive routing, automation). Commercially astute and confident in managing P&L-impacting metrics. Excellent stakeholder engagement skills and a track record of cross-functional collaboration. Desirable Background in B2B service-led organisations or logistics/fulfilment environments. Experience leading technology adoption or digital transformation projects. Familiarity with customer experience frameworks (e.g. Six Sigma, Lean, CX design). About Us Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You'll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 20, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
We are seeking an Enterprise Architect with experience in either or both Data & Payments domains to provide strategic technology leadership across our Payments and Data landscape, bridging business strategy with robust, scalable technical delivery. This role is critical in shaping, governing, and evolving enterprise wide Data and Payments architectures that support high volume, mission critical transaction processing across BUK. You will define and maintain data centric and payments focused technology roadmaps, ensuring strong alignment across platforms, integration layers, and downstream consumers. A core part of the role is establishing and enforcing clear architectural principles, standards, and patterns for payments processing, data flows, reference data, and event driven architectures. Working closely with senior stakeholders, you will assess emerging technologies and industry trends, provide architectural governance across BUK, and offer hands on architectural guidance to Needs Labs. All solutions must align to BUK architecture strategy and standards, with a strong emphasis on data integrity, resilience, security, regulatory compliance, and cost efficiency, particularly within complex payments ecosystems. This is an opportunity to influence technology direction at scale, driving consistent, high quality architectural outcomes that underpin secure, scalable, and compliant payments and data platforms across the organisation. To be successful in this role, you will need experience with: Enterprise Data Architecture & Platforms. Deep payments domain & rail architecture mastery. Infrastructure & platform architecture expertise. Some other highly desired skills are: Data Governance, Risk and Regulatory Controls. Strategic Data Leadership & Roadmapping Architecture governance, risk & control. You may be assessed on the key critical skills relevant for success in role, such as strong experience in project management, stakeholder management and planning as well as job-specific technical skills. This role can be based in any of the following locations: London, Northampton, Knutsford or Glasgow. Purpose of the role To develop, and evolve the banks technology architecture through relevant solutions, strategies and execution plans aligned to and prioritized by business and technology objectives, including the development, evolution and adoption of foundational platforms and products. Accountabilities Development, evolution and implementation of the banks technology architecture and strategies aligned to the business and technology objectives, unlocking execution and run. Collaboration with stakeholders, including Enterprise Architecture teams and other developers to provide subject matter expertise and share knowledge to foster continuous improvement, and clients to understand and deliver on their technical needs. Motivation and leadership of a diverse collection of technologists, business and operations teams and enterprise leaders, with goal to align business & technology strategy & standards, identifying opportunities and connecting people. Assessment of new technologies to address current and future business needs, through a combination of curiosity and problem-solving skills. Determination of the optimal solutions while balancing continuous requirements imposed by compliance, governance, security and funding, through deep understanding of the business and customer outcomes and maintaining a strong and steady grasp on the underlying technologies. Monitoring and analysis of the performance, resiliency and stability of applications to identify and resolve issues and communicate and document key findings to stakeholders. Compliance with applicable regulatory standards and identification of industry developments that may impact the banks operations and controls to enhance the banks application portfolio. Support of engineering and architecture community initiatives to mentor team members, streamline operations, share and grow knowledge. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 20, 2026
Full time
We are seeking an Enterprise Architect with experience in either or both Data & Payments domains to provide strategic technology leadership across our Payments and Data landscape, bridging business strategy with robust, scalable technical delivery. This role is critical in shaping, governing, and evolving enterprise wide Data and Payments architectures that support high volume, mission critical transaction processing across BUK. You will define and maintain data centric and payments focused technology roadmaps, ensuring strong alignment across platforms, integration layers, and downstream consumers. A core part of the role is establishing and enforcing clear architectural principles, standards, and patterns for payments processing, data flows, reference data, and event driven architectures. Working closely with senior stakeholders, you will assess emerging technologies and industry trends, provide architectural governance across BUK, and offer hands on architectural guidance to Needs Labs. All solutions must align to BUK architecture strategy and standards, with a strong emphasis on data integrity, resilience, security, regulatory compliance, and cost efficiency, particularly within complex payments ecosystems. This is an opportunity to influence technology direction at scale, driving consistent, high quality architectural outcomes that underpin secure, scalable, and compliant payments and data platforms across the organisation. To be successful in this role, you will need experience with: Enterprise Data Architecture & Platforms. Deep payments domain & rail architecture mastery. Infrastructure & platform architecture expertise. Some other highly desired skills are: Data Governance, Risk and Regulatory Controls. Strategic Data Leadership & Roadmapping Architecture governance, risk & control. You may be assessed on the key critical skills relevant for success in role, such as strong experience in project management, stakeholder management and planning as well as job-specific technical skills. This role can be based in any of the following locations: London, Northampton, Knutsford or Glasgow. Purpose of the role To develop, and evolve the banks technology architecture through relevant solutions, strategies and execution plans aligned to and prioritized by business and technology objectives, including the development, evolution and adoption of foundational platforms and products. Accountabilities Development, evolution and implementation of the banks technology architecture and strategies aligned to the business and technology objectives, unlocking execution and run. Collaboration with stakeholders, including Enterprise Architecture teams and other developers to provide subject matter expertise and share knowledge to foster continuous improvement, and clients to understand and deliver on their technical needs. Motivation and leadership of a diverse collection of technologists, business and operations teams and enterprise leaders, with goal to align business & technology strategy & standards, identifying opportunities and connecting people. Assessment of new technologies to address current and future business needs, through a combination of curiosity and problem-solving skills. Determination of the optimal solutions while balancing continuous requirements imposed by compliance, governance, security and funding, through deep understanding of the business and customer outcomes and maintaining a strong and steady grasp on the underlying technologies. Monitoring and analysis of the performance, resiliency and stability of applications to identify and resolve issues and communicate and document key findings to stakeholders. Compliance with applicable regulatory standards and identification of industry developments that may impact the banks operations and controls to enhance the banks application portfolio. Support of engineering and architecture community initiatives to mentor team members, streamline operations, share and grow knowledge. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 20, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Client Director to join our sales team. The Client Director is responsible for the strategic development and long term retention of high value client accounts and partners. This role is critical to significantly increasing Sabio's share of addressable spend by building deep, trusted relationships with senior stakeholders and aligning Sabio's portfolio of solutions to the client's evolving business priorities. Acting as the executive sponsor and primary commercial lead, the Client Director owns the end to end sales strategy and execution for the account. Success will be measured by account growth, client satisfaction, and the ability to drive transformation through insight led selling and consultative engagement. Key Responsibilities Strategic Account Ownership Serve as the single point of contact for a flagship client, managing all aspects of the commercial relationship. Build and sustain executive level relationships, understanding strategic drivers to identify where Sabio can add long term value. Drive growth by positioning Sabio as a trusted partner for innovation, digital transformation, and operational efficiency. Commercial and Sales Leadership Develop and execute a robust, insight led account plan aligned to Sabio's revenue and margin targets. Manage a high quality pipeline across the full breadth of Sabio's products, services, and IP. Lead the pricing, win strategy, and commercial negotiation of complex, high value contracts. Customer Success and Advocacy Create proactive demand through tailored value propositions linked to the client's key priorities. Lead solution design with internal presales, consultancy, and delivery teams to ensure client needs are met. Support adoption of new technologies, helping the client transition to cloud based and digital first architectures. Internal Leadership and Collaboration Act as the voice of the client internally, influencing Sabio's go to market approach and ensuring aligned delivery. Provide regular account performance reporting, forecasts, and executive briefings. Support the Sales team with best practice sharing, peer coaching, and knowledge transfer. Skills Knowledge and Expertise Extensive B2B enterprise sales experience with at least 10 years managing major strategic accounts. Demonstrable success in growing a single large account through insight led, consultative selling. In depth understanding of cloud contact centre solutions, customer experience transformation, and digital innovation. Proven track record of commercial negotiation, complex deal structuring, and multi stakeholder engagement. Industry recognition or strong professional network in the CX, UCaaS, or managed services sectors. Experience with ROI led business cases and C level strategic planning. Exceptional relationship management, influencing and executive communication skills. Highly analytical and financially literate with strong commercial acumen. Comfortable leading without direct authority and operating independently with minimal support. Growth mindset and continuous improvement ethos. Technologies Cloud Contact Centre Platforms (e.g., Genesys, NICE, Avaya) Sabio's proprietary solutions and IP CRM tools (e.g., Salesforce) Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Qualifications Educated to degree level or equivalent experience in business, sales, or a technology related field. Certifications Solution selling certifications (e.g., Challenger, MEDDIC, SPIN Selling) are advantageous. Vendor certifications (e.g., Genesys, NICE, Avaya) preferred but not essential. This is your chance to join a friendly and passionate team that will motivate you to learn and develop your career in the company. Benefits Pension Scheme Remote/Flexible work Life insurance Private health and dental care Cycle to work 28 days paid holiday a year (this includes three Sabio days) LinkedIn Learning Plus many more! (Benefits are dependent on your base location.) Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.
Feb 20, 2026
Full time
At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Client Director to join our sales team. The Client Director is responsible for the strategic development and long term retention of high value client accounts and partners. This role is critical to significantly increasing Sabio's share of addressable spend by building deep, trusted relationships with senior stakeholders and aligning Sabio's portfolio of solutions to the client's evolving business priorities. Acting as the executive sponsor and primary commercial lead, the Client Director owns the end to end sales strategy and execution for the account. Success will be measured by account growth, client satisfaction, and the ability to drive transformation through insight led selling and consultative engagement. Key Responsibilities Strategic Account Ownership Serve as the single point of contact for a flagship client, managing all aspects of the commercial relationship. Build and sustain executive level relationships, understanding strategic drivers to identify where Sabio can add long term value. Drive growth by positioning Sabio as a trusted partner for innovation, digital transformation, and operational efficiency. Commercial and Sales Leadership Develop and execute a robust, insight led account plan aligned to Sabio's revenue and margin targets. Manage a high quality pipeline across the full breadth of Sabio's products, services, and IP. Lead the pricing, win strategy, and commercial negotiation of complex, high value contracts. Customer Success and Advocacy Create proactive demand through tailored value propositions linked to the client's key priorities. Lead solution design with internal presales, consultancy, and delivery teams to ensure client needs are met. Support adoption of new technologies, helping the client transition to cloud based and digital first architectures. Internal Leadership and Collaboration Act as the voice of the client internally, influencing Sabio's go to market approach and ensuring aligned delivery. Provide regular account performance reporting, forecasts, and executive briefings. Support the Sales team with best practice sharing, peer coaching, and knowledge transfer. Skills Knowledge and Expertise Extensive B2B enterprise sales experience with at least 10 years managing major strategic accounts. Demonstrable success in growing a single large account through insight led, consultative selling. In depth understanding of cloud contact centre solutions, customer experience transformation, and digital innovation. Proven track record of commercial negotiation, complex deal structuring, and multi stakeholder engagement. Industry recognition or strong professional network in the CX, UCaaS, or managed services sectors. Experience with ROI led business cases and C level strategic planning. Exceptional relationship management, influencing and executive communication skills. Highly analytical and financially literate with strong commercial acumen. Comfortable leading without direct authority and operating independently with minimal support. Growth mindset and continuous improvement ethos. Technologies Cloud Contact Centre Platforms (e.g., Genesys, NICE, Avaya) Sabio's proprietary solutions and IP CRM tools (e.g., Salesforce) Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Qualifications Educated to degree level or equivalent experience in business, sales, or a technology related field. Certifications Solution selling certifications (e.g., Challenger, MEDDIC, SPIN Selling) are advantageous. Vendor certifications (e.g., Genesys, NICE, Avaya) preferred but not essential. This is your chance to join a friendly and passionate team that will motivate you to learn and develop your career in the company. Benefits Pension Scheme Remote/Flexible work Life insurance Private health and dental care Cycle to work 28 days paid holiday a year (this includes three Sabio days) LinkedIn Learning Plus many more! (Benefits are dependent on your base location.) Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Feb 20, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Feb 20, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.