438 jobs found

As a Product Director in Data Product Strategy and Execution Director, Commercial & Investment Bank (CIB), you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross functional teams to create groundbreaking solutions that address customer needs. Job Responsibilities Oversees the product roadmap, vision, development, execution, risk management, and business growth targets Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind mapping, prototyping methods, adoption strategies, and product delivery, enabling them to effectively deliver on objectives Owns product performance and is accountable for investing in enhancements to achieve business objectives Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation Partners with CIB businesses to analytics priorities and data requirements Collaborates with firmwide teams in the development of data governance standards Develops a commercial, pragmatic data strategy for the CIB, focusing on building the most reusable, high value data products Socializes and secures buy in for the data strategy with C Suite leadership and data SMEs across businesses Works with businesses on inventory and delivery roadmaps for data products Develops KPIs to track progress and success of data product initiatives Identifies and advances new cross business opportunities enabled by data products Required Qualifications, Capabilities, and Skills Proven expertise of delivering products, projects, or technology applications Significant experience working in data related roles Extensive knowledge of the product development life cycle, technical design, and data analytics Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience driving change within organizations and managing stakeholders across multiple functions Hands on experience in data strategy development and execution in large corporations Experience in developing data products Experience working with our businesses on the inventory of data products and delivery roadmaps Ability to develop a set of KPIs to allows us to track progress Able to identify and forward new cross business opportunities enabled by data products Preferred Qualifications, Capabilities, and Skills Recognized thought leader within a related field About us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first class business in a first class way approach to serving clients drives everything we do. We strive to build trusted, long term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Identity & Access Management - Authentication Services Product Owner Corporate Title: Vice President Division: Group CTO Department: Group Platform Services and Engineering Location: London, UK (Hybrid) Company Overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit . Role/Department Overview We are seeking an experienced Authentication Services and Directory Services Product Owner to lead the strategic development and management of our comprehensive enterprise identity infrastructure. This role will drive the product roadmap for both authentication services and directory services, including Microsoft Entra ID (formerly Azure AD), Active Directory, LDAP, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Microsoft Authenticator implementations across hybrid and cloud environments. The Product Owner will work closely with a dedicated Technical Lead who provides deep technical expertise and architectural guidance. Key Responsibilities Product Strategy & Vision Define and execute integrated product strategy for authentication services and directory infrastructure. Develop comprehensive roadmaps that align directory services with authentication and identity management solutions. Drive modernization initiatives from legacy directory services to cloud-first identity platforms. Establish enterprise-wide identity and directory service standards and governance frameworks. Align directory and authentication services with business objectives, security requirements, and digital transformation goals. Directory Services Leadership Own the strategic direction for enterprise directory services architecture and evolution. Partner with Technical Lead to translate business requirements into technical directory service solutions. Drive directory modernization projects including cloud migration and hybrid identity scenarios. Drive directory service standards and data governance policies. Lead directory consolidation, cleanup, and decommissioning projects to reduce technical debt. Authentication Services Management Drive enterprise authentication strategy including passwordless and modern authentication adoption. Collaborate with Tech Lead on Entra ID implementation strategy including conditional access and identity governance. Manage SSO strategy and implementation across enterprise applications and cloud services. Lead MFA deployment strategies and Microsoft Authenticator rollout initiatives. Define authentication business requirements and success criteria for technical implementation. Business & Strategic Focus Work with Tech Lead to ensure technical feasibility of product roadmap initiatives. Translate complex technical solutions into business value propositions and ROI analysis. Coordinate cross-platform identity federation requirements with technical implementation details. Drive business case development for identity infrastructure investments and modernization projects. Manage vendor relationships and contract negotiations while leveraging Tech Lead's technical evaluation. Stakeholder Management & Governance Collaborate with IT security, infrastructure, application development, and business teams. Partner with business units to understand directory and authentication requirements. Work closely with Microsoft and other vendors on product roadmaps and strategic initiatives. Present product updates, ROI analysis, and strategic recommendations to executive leadership. Establish identity governance committees and change management processes. Product Development & Operations Manage integrated product backlog for directory services and authentication initiatives. Define user stories, acceptance criteria, and business success metrics for identity projects. Partner with Tech Lead to ensure technical requirements are properly captured and prioritized. Drive automation initiatives for directory maintenance, user lifecycle, and access management. Coordinate capacity planning and business continuity requirements with technical implementation. Performance & Business Outcomes Establish KPIs and business metrics for directory services and authentication platform success. Monitor business impact of identity infrastructure including user productivity and security posture. Drive continuous improvement initiatives based on business outcomes and user feedback. Manage stakeholder communication during incidents while Tech Lead handles technical resolution. Oversee budget management and cost optimization for identity services. Compliance & Risk Management Ensure directory services and authentication solutions meet regulatory and compliance requirements. Collaborate with security and legal teams on identity-related risk assessments. Drive implementation of governance policies and business process improvements. Manage audit coordination, compliance reporting, and regulatory documentation. Oversee business aspects of privileged access management and administrative delegation models. Skills, Experience, Qualifications and Knowledge Required Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred. Considerable experience across Identity and Access Management disciplines, including a focus on Authentication solutions. Previous experience operating as a Product Owner, driving a backlog of prioritized work. Proven experience in working with financial institutions, understanding regulatory compliance, and security requirements. Strong knowledge of identity protocols (e.g., SAML, OAuth, OpenID Connect) and enterprise security frameworks. Excellent analytical, problem-solving, and communication skills. Relevant certifications such as CISSP, CISM, or CISA are highly desirable. Nomura Competencies Explore Insights & Vision Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Right to Work The UK Government has taken steps to reduce net migration to the UK by limiting the number of overseas workers from outside the EEA coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the EEA (who require a Tier 2 (General) visa) we can only employ them if we can provide evidence that there are no other suitable candidates for this vacancy from inside the EEA. Please contact us if you are visiting our offices and require any form of personal assistance or physical adaptations to be provided for your appointment. A member of staff will be happy to help. Diversity Statement Nomura is committed to an employment policy of equal opportunities and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us. Nomura is an Equal Opportunity Employer.

London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. The role The Head of Merchandising - Innovation, reporting to the Global Merchandising Director (with a dotted line to the Global Director of Transformation), is a pivotal leadership role at AllSaints, responsible for spearheading the transformation of our global merchandising function. This leader will be the primary 'business lead' for the implementation of a new Buying and Merchandising planning tool, working in close partnership with our dedicated Transformation team (aligned to technology). Beyond the tool, this individual will be a key catalyst for broader innovation in Buying and Merchandising, championing new ways of working and fostering a culture of data-driven decision-making, agility, and continuous improvement across our global merchandising teams. What will I be doing? 1. Buying and Merchandising Planning Tool Implementation (Business Lead & Partnership with Transformation Team) Strategic Alignment: Define and articulate the business requirements for the new Buying and Merchandising planning tool, ensuring its capabilities directly support AllSaints' global growth ambitions, product lifecycle, and commercial objectives across all channels (Retail, Digital, Concessions, Wholesale). Business Case Development: own the development of the business case, particularly in relation to the definition and realisation of benefits over the different phases of transformation. Partnership & Collaboration: Act as the primary business liaison with the internal Transformation team and external vendors throughout the implementation lifecycle. This includes active participation in project steering groups, development reviews, and ensuring a seamless flow of information between merchandising and the technical teams. Requirements & Design: Lead the inputs to the detailed business requirements gathering, process mapping, and design phases, ensuring the tool effectively supports AllSaints' future-state Buying and Merchandising processes (e.g., nuanced assortment planning, demand forecasting for our distinctive product, inventory optimisation across a complex global network, OTB management, and lifecycle planning). User Acceptance Testing (UAT): Oversee and lead the UAT phase of the project, collaborating with the Transformation team, to ensure the tool meets AllSaints' specific business needs and is fit for purpose, with a keen eye on optimizing user experience for our Buying and Merchandising teams. Change Management: Work in partnership with the Transformation team to build and execute a comprehensive change management strategy, in partnership with the Transformation team, tailored to the AllSaints culture for the global merchandising teams. This includes designing and delivering engaging communication plans, targeted training programs, and providing ongoing support mechanisms to drive adoption, proficiency, and excitement for the new capabilities. Data Migration & Integrity: Collaborate closely with the Transformation, Tech, and data teams to ensure seamless data migration from legacy systems and maintain the highest level of data integrity within the new planning tool. Go-Live & Post-Implementation Support: Lead the successful go-live of the tool across all global regions and provide robust ongoing business support to ensure a smooth transition and address any post-implementation challenges, iterating as required. Performance Monitoring: Establish key performance indicators (KPIs) to measure the effectiveness and ROI of the new planning tool post-implementation, providing regular, insightful reports and recommendations to senior leadership. 2. Merchandising Transformation & Ways of Working Innovation Process Optimisation: Work closely with the Merch team to leverage current resources and tools to drive productivity in range planning and stock management. Identify, analyze, and re-engineer existing merchandising processes at AllSaints, identifying both quick wins and a plan to leverage the full capabilities of the new tool, driving operational efficiencies, enhancing decision-making, and improving overall effectiveness. Best Practices & Innovation: Research and implement merchandising best practices relevant to a global fashion retailer, fostering a culture of continuous improvement, innovation, and agility within the global merchandising function. Cross-Functional Collaboration: Foster strong, symbiotic collaborative relationships with other functions (e.g., Buying, Design, Product Development, Sourcing, Supply Chain, Retail Operations, Finance, Tech) to ensure end-to-end process optimisation and strategic alignment from concept to customer. Cultural Evolution: Champion a mindset of agility, data-driven decision-making, proactive planning, and seamless collaboration within the global Buying and Merchandising teams, embedding a future-focused approach to innovation. Influence & Inspire: Act as a dynamic thought leader and change agent, inspiring global Buying and Merchandising teams to embrace new technologies and evolve their ways of working to maximize potential. Mentorship & Coaching: Provide strategic guidance, mentorship, and hands-on coaching to Buying and Merchandising leaders and team members on transformation initiatives, fostering their growth and development. Relationship Building: Build strong, trusted, and influential relationships with senior Buying and Merchandising leaders and their teams across all global regions, fostering a united approach to transformation. WHAT SKILLS DO I NEED? Extensive Merchandising Leadership Experience: Proven track record of success in senior merchandising leadership roles within a complex, global fashion retail environment, preferably with experience across multiple product categories and channels (e.g., Apparel, Accessories, Digital, Retail, Wholesale). Deep Merchandising Planning Expertise: In-depth, practical knowledge of end-to-end merchandising planning processes, including assortment planning, demand forecasting, inventory management, open-to-buy (OTB), markdown management and allocation, with a strong understanding of how these apply in a fast-paced, design-led business. Technology Implementation Experience (advantageous): Significant, demonstrable experience as a business lead for the successful implementation of enterprise-level Buying and Merchandising or planning software (e.g. Board, Impact Analytics, Anaplan etc.). Exceptional Communication & Influencing Skills: Ability to communicate complex ideas clearly and persuasively at all levels of the organization, from front-line teams to the Executive Board. Proven ability to influence and build consensus without direct authority. Project Management Discipline: Solid understanding of project management principles and methodologies, with the ability to manage multiple, concurrent strategic initiatives effectively. Strategic Thinker: Ability to connect high-level strategic objectives to detailed operational execution, identifying opportunities for innovation and competitive advantage within the merchandising space. Global Mindset: Experience working within a global organization, with a nuanced understanding of regional market differences, consumer behaviors, and operational complexities. Passion for Product & Brand: A genuine appreciation for the AllSaints brand aesthetic, product, and customer, ensuring that all transformational efforts enhance the brand experience. About the location Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. What we stand for The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future A generous wardrobe allowance so that you can wear our beautiful clothes to work each day We are a disability committed certified employer Employee discount for you to spend with family and friends 25 days holiday increasing to 28 days after 2 years continuous service Bank holidays, birthdays and volunteering days off Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Hybrid working in our historic East London studios, working hours are 9-5.30pm Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! . click apply for full job details

Job TitleDirector of People Operations DepartmentHuman Resources-BG-UK Overview of DepartmentThe People team develops the capabilities, culture and experiences that create a human and commercial edge for Baillie Gifford. We exist to make the firm the world's most distinctive place to grow a career, investing in our people with the same long-term conviction as our portfolios and continually reimagining how work is done to outpace the industry. The team supports the full people lifecycle, including people operations, people partnering, leadership, learning and capability development, attraction and resourcing, organisational culture, reward, wellbeing and the end-to-end people experience. Through this work, we ensure that people and performance are deeply connected and that our colleagues are equipped to deliver long-term value for clients. Purpose of RoleThis role leads People Operations across Baillie Gifford, delivering clear, human-centred and technology-enabled services across our people lifecycle. The role protects organisational health, compliance, and trust, while enabling the wider People Team to focus on long-term value. Reporting to the Chief People Officer, you are a senior member of the People Leadership Team and the operational voice of the People function across cross-firm initiatives and regulatory engagement. This is a newly created role, reflecting the firm's ambition to strengthen its People Operations capability as part of the wider People strategy. The focus is on building modern, human-centred and technology-enabled services that support colleagues and leaders today, while creating strong foundations for the future. We welcome applications from leaders beyond traditional people function backgrounds, including those who have led people-adjacent operations in fintech, technology or platform-led organisations. We are interested in judgement, operating mindset and leadership impact - not job titles. Responsibilities Lead all People Operations activity, creating an integrated team that delivers high-quality, efficient, and human-centred services. Oversee employment law and complex people relations matters, ensuring fair outcomes, compliance, and policy clarity. Own people risk reporting, governance, and operational resilience for the People function. Lead change enablement, automation, and readiness for AI across people processes and ways of working. Own self-service platforms and the People technology roadmap, improving adoption, reliability, and colleague experience. Simplify policies and processes so it is easy for colleagues and people managers to do the right thing. Build and lead a service-oriented team that works in close partnership with the wider People Team and the business. Foster a culture of continuous improvement, transparency, and accountability within People Operations. Contribute as a member of the People Leadership Team to the overall People strategy. Represent the operational perspective of the People function in cross-firm projects and external discussions. What success looks like 1. Clear, human people experiencesPeople Operations delivers simple, supportive services across the people lifecycle, from onboarding to exit.Success looks like: Clear and consistent processes that respect colleagues' time High trust and satisfaction from colleagues and people managers A service culture grounded in empathy, clarity, and follow-through2. Strong organisational health, risk, and compliancePeople risk is well understood, well managed, and proportionate to the firm's long-term ambitions.Success looks like: Confident and proactive management of people risk with robust systems and controls across people processes Fair and timely resolution of complex people matters Fewer and clearer policies that are easy to apply in practice3. Modern and effective people operationsPeople Operations uses technology well to remove friction and free capacity for higher-value work.Success looks like: Intuitive self-service and reliable core systems Automation that reduces manual effort and error Strong foundations for insight, knowledge sharing, and future AI use4. Trusted people data and insightPeople data is accurate, timely, and used to support sound decisions.Success looks like: Clear and practical dashboards that leaders use High confidence in data quality and integrity Insight that informs workforce and organisational planning5. An engaged, service-oriented people operations teamThe team is confident, capable, and focused on continuous improvement.Success looks like: Clear roles, ownership, and development pathways Strong partnerships across People Partnering, Reward, and Learning and Talent High engagement with a culture of service excellence and learning6. Leadership across the People TeamYou provide clear operational leadership that strengthens the whole People Team.Success looks like: Visible leadership within the People Leadership Team Effective collaboration across functions and geographies Trusted relationships with senior leaders and stakeholders Your knowledge and experience: Senior leadership experience running or transforming People Operations, Shared Services or people-adjacent operations in a complex, high-performing organisation Experience leading operational services inregulated or risk-aware environments, with exposure to people risk and governance considerations The judgement to engage credibly with employment law and complex people issues, knowing when to deepen your own understanding and when to draw on specialist expertise to reach fair, proportionate outcomes A track record of building service-oriented teams with clear accountability, strong partnerships and a focus on continuous improvement Experience using HR technology, automation and digital tools to reduce friction, improve reliability and unlock capacity Confidence working with people data and insight to support sound decisions and organisational planning Experience partnering with senior stakeholders and representing an operational perspective in cross-functional or external forums The type of candidate that we're looking for: We're looking for an exceptional operational leader who may not come from a traditional People background, but who has deep experience owning and improving services that matter at scale. You bring a systems mindset, strong judgement, and a genuine focus on building trust through delivery.You are comfortable operating in complex, regulated environments, making proportionate decisions that balance protection, pace and progress. You're digitally fluent and curious, excited by the challenge of redesigning work across modern technology stacks and exploring how automation and AI can improve both experience and effectiveness.Above all, you are a service-oriented leader who builds high-trust cultures in changing contexts. You lead with empathy and clarity, create strong partnerships, and see continuous improvement as essential to long-term organisational health. Critical skills: Systems thinking Digital effectiveness (including AI) Data Literacy Enabling others Improvement mindset Additional information: Instead of a cover letter, candidates are asked to submit a CV and short written responses (maximum 300 words each) to the following questions: Question 1 - Tell us about a time when you were accountable for an end-to-end operational service at scale. Question 2 -Describe a technology-enabled change you led that improved a core people or business process. Question 3 - Share an example of how you built or sustained a high-trust service culture during a period of change.We expect candidates may use AI tools thoughtfully as part of their application. We are interested in your judgement, prioritisation and trade-offs - not perfection.

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do As a senior member of Viasat's Growth Analytics team, you will bridge the gap between analytics and commercial leadership across the Maritime segment. You will build deep product and service knowledge, using data to influence strategic decisions and support data-driven growth at Viasat. In this role, you will: Lead delivery of reporting and insight that has tangible, measurable business impact. Form strategic partnerships with teams including commercial, product, engineering, and sales. Further the development and adoption of "product marts" and AI to enable scalable insight delivery. Deliver ad-hoc insights that directly influence commercial strategy and support revenue growth and/or retention. Demonstrate thought leadership by playing a key role in development of the Growth Analytics strategic roadmap aligned to business priorities. The work we do underpins commercial outcomes, improves decision-making, and ensures Viasat remains at the forefront of delivering innovative connectivity solutions. The day-to-day Although no two days are the same, you will: Engage with peers to build and implement a data and insight roadmap, ensuring high return on investment from every initiative. Build deep product expertise to uncover original insights and guide analytics engineering in the development of product marts. Develop insight products that address recurring strategic needs, retiring low-value outputs proactively. Act as a technical bridge, interrogating datasets and solving data challenges alongside the wider team. What you'll need Adept at building and maintaining collaborative relationships with senior leaders from across a range of subject areas. Ability to identify and apply data analysis techniques that deliver commercial insight with material bottom line impacts. A technical background in SQL in order to undertake data extraction & manipulation to support commercial insight. Experience building an ecosystem of insight products such as dashboards and insight alerts to support colleagues inside the business segment. Delivery focused with experience using Agile techniques in a data field. What will help you on the job At Viasat, we are dedicated to using data as a core enabler. We would love to see someone who: Is an AI enthusiast, passionate about testing and introducing new technology to their collaborators as it evolves. Is naturally curious, seeking opportunities to work across multiple product lines, challenge assumptions and validate outcomes. Has the ability to anticipate future data needs and adapt solutions to evolving business needs. EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

Job Title: Senior IT Sourcing SpecialistReporting to: IT Procurement and Supplier ManagerDirect Reports: NonePosition Type: Permanent - full timeOverview: Why Standing still is not an option in the current world of Insurance. TMHCC is one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients.About OperationsOperations sits at the heart of TMHCC, we ensure the smooth running of all business processes - from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen.Operations is made up of 7 functions, this role sits within: Procurement and Workplace ManagementFrom identifying the scope of the goods and services required to deliver business outcomes, to negotiating pricing and managing the full lifecycle of contracts and suppliers. Procurement focuses on delivering Value For Money for the organisation. We leverage market intelligence and navigate the regulatory landscape to achieve commercial outcomes and reduce risk and complexity.Job Purpose:To support the delivery of IT Sourcing and Category strategies primarily across IT Professional Services and Software, Cloud and SaaS by driving cost efficiency, commercial value, and risk management. The role partners with key stakeholders to lead and support sourcing initiatives, manage strategic suppliers, deliver complex deals and negotiations, and provide trusted commercial advice, contributing to the ongoing development and effectiveness of the IT Sourcing function.Key Responsibilities:Working as part of an IT sourcing and category management team working across Enterprise and local agreements, focusing on making an ongoing, tangible contribution to cost efficiency and commercial/contractual risk management, through: Supporting the IT Category Manager in developing sub-category strategies in partnership with key stakeholders and assisting with their effective delivery Providing a commercial advisory service to key stakeholders Relationship and performance management for a portion of the IT strategic suppliers Influencing the adoption of appropriate sourcing across key stakeholder groups Effective sourcing service for new deals, leading RFPs and renewals, including complex and high-profile commercial/contractual negotiations Significant interaction with senior internal clients and representatives from suppliers Creating and presenting impactful deal summaries/recommendations Maintaining deal pipelines Supporting the ongoing development of the IT Sourcing function Analysing and reporting on spending trends, cost drivers, and savings opportunities across IT spend categories.Performance Objectives: Securing favourable contract terms Successful supplier negotiations Leading Sourcing eventsSkills and Experience Specification: Experience of sourcing the relevant spend categories in a blue-chip environment, with a proven track record of successfully leading commercial and contract activities Experience in supporting the development and maintenance of category and sub- category plans Experience with assisting portfolio opportunity analysis and subsequent benefit delivery Ability to effectively influence the sourcing strategy for individual projects Ability to lead market analysis, competitive bidding and negotiation activities, with a range of value and complexity Ability to re- negotiate contracts and extract value from incumbent suppliers Excellent understanding of commercial levers and legal terms and conditions, relating predominantly to IT Professional Services and Software contracts Strong and experienced commercial and contract negotiator Is highly credible and an effective communicator Self-starter who can work with minimal supervision and manage a large volume of projects Can contribute effectively to and/or co-ordinate cross-functional teams Can drive projects to a conclusion while maintaining a high quality of task deliveryEssential: Excellent commercial and analytical skills Excellent oral and written communication and problem-solving skills Develop and maintain strong relationships with internal stakeholders Ability to work with a degree of autonomy whilst working collaboratively with a wider team based in the UK, Europe and AmericaDesirable: Knowledge of the operation of the London insurance market, its various participants and insurance regulatory requirements Strong and confident negotiator at all levels Confident and self-assured Self-motivated and able to work well under pressure Resilient, optimistic and open to change Excellent communication, interpersonal and influencing skills Results orientated with ability to plan and deliver against business deadlines What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.

Associate Vice President of Advancement Operations Please see Special Instructions for more details. Fordham University's Office of Development and University Relations has recently partnered with Boyden Executive Search. To nominate a candidate or to apply to this posting, please contact Holly Wolk, Senior Associate, at Position Information About Fordham Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom. The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program ( EAP ); tuition remission; and generous time off. Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education. Title of Position Title of Position Associate Vice President of Advancement Operations Reporting to the Vice President of Development and University Relations, the Associate Vice President of Advancement Operations ( AVP ) is a member of the VP's senior management team. This newly created position offers a visionary leader the unique opportunity to design, develop, and implement strategic foundational functions that underpin all departmental goals. The AVP provides comprehensive operational and administrative oversight, supervising the work of Advancement Operations, which includes advancement services (gifts and records), advancement systems and analytics, prospect research, and prospect management. They are responsible for building and mentoring a cohesive advancement operations team that directly supports and strengthens the University's fundraising program. Additionally, the AVP serves as a strategic partner to the Vice President and DAUR senior management team, ensuring alignment of the advancement operations program with overall campaign, fundraising, and engagement objectives. This role is critical for developing and implementing division-wide policies and systems that facilitate efficient and effective performance across the entire division. In the event of critical system disruptions or other business needs, the AVP may be required to work outside of standard hours, including evenings, weekends, and holidays. Essential Functions Provides strategic leadership to the Advancement Operations teams, including gifts and records, systems and analytics, prospect research, and prospect management. Mentors this team into a cohesive, forward-thinking, strategic unit that underpins and facilitates a successful fundraising program. Guides the operational and strategic direction of advancement services to ensure best practices in data management, gift processing, and reporting. Oversees the development and maintenance of advancement systems and data analytics to support fundraising strategies and decision-making. Directs prospect management efforts to ensure effective portfolio management and strategic prospect pipeline analysis. Assesses and refines prospect development and management processes to ensure a robust and active donor pipeline. Advocates for the adoption of and adherence to prospect management processes throughout DAUR. Works with the Development and University Relations ( DAUR ) Senior Management Team to establish short- and long-term priorities for all advancement operations, coordinate strategies, and support new data and technology initiatives. Partners with University leadership, including IT and Finance, to advocate for the needs of DAUR, inform strategic decisions, and ensure all processes and systems are compliant and functional. Represents and advocates for DAUR on cross-University initiatives. Develops and implements data quality standards and internal controls to maintain the integrity and security of all advancement data. Collaborates with Advancement Operations team leads to ensure critical functions are adequately covered, implement succession planning, and determine optimal team structures and workflows. Oversees and enhances a comprehensive prospect research strategy to identify and qualify new donor prospects. Utilizes data analytics and wealth screening, and other tools to inform prospect strategies and maximize fundraising potential. Essential Functions Note This list is not intended to be an exhaustive list. The University may assign additional related duties as necessary. Management Responsibilities Manages strategic leadership and supervises others who supervise. Responsible for hiring, training, developing, managing performance, administering corrective action, making compensation decisions and managing strategic views at a high level. Additional Functions Serves as a key partner to other departments to ensure a coordinated approach to advancement efforts. Serves as the DAUR lead on complex technology projects, University-wide technical initiatives, and system launches and transitions. Required Qualifications: Education and Experience Bachelor's Degree. Minimum of ten years of experience in advancement operations (advancement services, systems and analytics, prospect research, and/or prospect management), and at least eight years of experience leading cross-functional teams. Required Qualifications: Knowledge and Skills Excellent communication, interpersonal, change management, and leadership skills. Strong knowledge of fundraising CRM systems (e.g., Ellucian CRM Advance), relational databases, data analytics, and reporting tools (e.g., PowerBI, WebFOCUS, SQL). Demonstrated ability to identify and assess business needs and coordinate effective operational and system solutions, including liaising with the university's IT department, and serving on/leading system transitions. Comfortable with relaying technical information to technical and non-technical audiences. Strong strategic thinking and problem-solving skills, and a solution-oriented approach with the ability to foresee challenges and develop proactive solutions. Understanding of IRS regulations for gift recording, FASB and CASE standards, and generally accepted accounting principles. Proven ability to manage complex projects with multiple priorities and deliverables. Familiarity with industry-standard tools and best practices in prospect management. Significant experience overseeing prospect identification, qualification, and research activities, including an understanding of wealth screening tools and methodologies. Expertise in developing and managing a prospect pipeline and performing moves management, including portfolio assignment, policy development, metrics tracking, and compliance to support major gift officer performance. Ability to translate research data into actionable strategies and predictive modeling to inform frontline fundraising efforts. Familiarity with marketing systems (Marketing Cloud, Mailchimp, etc.) and fundraising platforms (Encompass, GiveCampus, Givezy, etc.). Preferred Qualifications Master's degree. Relevant experience in higher education advancement. Minimum Starting Salary Minimum Starting Salary $230,000 Maximum Starting Salary Maximum Starting Salary $250,000 Note Note Salary is commensurate with qualifications, experience, and skills. No this is a Union position? No Posting Number A986P Number of Vacancies 1 Start Date ASAP Posting Date 11/25/2025 Special Instructions Fordham University's Office of Development and University Relations has recently partnered with Boyden Executive Search. To nominate a candidate or to apply to this posting, please contact Holly Wolk, Senior Associate, at EEO Statement Fordham University is committed to excellence and welcomes candidates of all backgrounds. Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Physical Activity and Work Environment Physical Activity Sitting Often Repetitive Hand Motion (such as typing) Repetitive Hand Motion (such as typing) Nearly Continuously Hearing, Listening, Talking Nearly Continuously Standing Standing Seldom Walking Walking Seldom Running Running Not Required Bending, Stooping, Kneeling, squatting, Crouching, Crawling Bending, Stooping, Kneeling, squatting, Crouching, Crawling Not Required Climbing stairs Seldom Climbing ladders Climbing ladders Not Required Reaching overhead Reaching overhead Seldom Pulling, pushing Pulling, pushing Seldom Shoveling Shoveling Not Required Lifting - up to 20 pounds Lifting - up to 20 pounds Not Required Lifting - up to 50 pounds Lifting - up to 50 pounds Not Required Lifting - over 50 pounds Not Required . click apply for full job details

11380SR2 £80k - 90k per year Head of Applications Hybrid work in London We are seeking an experienced Head of Applications to provide strategic leadership and operational oversight across a complex enterprise application landscape. This senior role is responsible for shaping application strategy, defining architecture standards, and ensuring the stability, scalability, and performance of core business systems, including core banking platforms, integration services, and digital applications. You will have end to end ownership of application delivery and support, ensuring systems align with business objectives, regulatory requirements, and technology best practices. Working closely with senior stakeholders, you will drive continuous improvement, modernization initiatives, and the adoption of agile and DevOps ways of working. A key element of the role is people leadership. You will lead, mentor, and develop a multi disciplinary team comprising software developers, support analysts, and Solution & Integration Architects. You will foster a collaborative, high performance culture that encourages innovation, accountability, and professional growth, supported by regular performance reviews and coaching. The successful candidate will bring strong hands on experience across the full software development lifecycle, including analysis, design, testing, documentation, deployment, and operational support. You will be adept at managing applications in complex, business critical environments and confident handling major incidents and service challenges. Key Skills 5+ year's experience in software development and at least 3 years in a leadership or management role. Strong knowledge of application lifecycle management, agile and DevOps practices, cloud platforms (particularly Microsoft Azure), and service management frameworks such as ITIL is essential. Professional certifications such as PMP, Scrum Master, or relevant technical qualifications are highly desirable. Exceptional communication, stakeholder management, and project prioritisation skills are critical to success in this role. Proven experience with application support and incident management in complex technical environments. Excellent problem-solving skills with the ability to handle complex technical issues. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Success Manager (Mid-Market/Commercial) page is loaded Customer Success Manager (Mid-Market/Commercial)locations: London Officetime type: Full timeposted on: Posted Todayjob requisition id: JR101307Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI.The Darktrace Active AI Security Platform delivers a proactive approach to cyber resilience to secure the business across the entire digital estate - from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace's platform and services are supported by over 2,400 employees around the world. To learn more, visit . Job D escription : In the Customer Success Manager role, you will be managing a portfolio of customers in our UK&I Commercial segment. You will be responsible for driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. Commission will be awarded for increasing Net Revenue Retention (NRR) within your portfolio, by identifying and driving upsells and renewals, based on a bi-annual quota. You should have a passion to learn about cyber security and AI, while always wanting to deliver the best service to our customers. This role is hybrid with minimum 3 days a week in our London office. What will I be doing: As a Customer Success Manager, you will manage a large portfolio existing Darktrace customers to maximize their utility from Darktrace deployments and grow their Annual Recurring Revenue (ARR). You will report to the Mid-Market and Commercial Manager of Customer Success and collaborate with Sales, Technical Resources, and Cyber Threat Analysts.Operate at scale, leveraging a one to many approach through the use of Gainsight and Salesforce.Conduct business reviews with client executive leadership and health checks on the deployment to drive satisfaction and desired business outcomes. Present, discuss, and demonstrate Darktrace cyber threat defense solutions to CISOs and information security experts as required. Identify, nurture, and negotiate upsell and cross-sell opportunities by aligning our suite of products to our customers' evolving use cases and needs. Ensure customers are set up for success and facilitate the renewal at the end of the subscription term. Analyze customer engagement levels to assess risk and execute action plans to progress account health. Manage customer escalations to resolution, leveraging cross-functional teams within the business. What experience do I need: Experience in a role that encompasses Customer Success, Project Management, Business Development, Technical Account Management, Client Service or Consulting. Strong communication and presentation skills, with the ability to effectively communicate with senior business professionals across every industry vertical. Familiarity with enterprise networking technology (preferred, not required) and a foundational understanding of cybersecurity concepts. Strong time management skills, self-motivation, and the ability to work effectively as part of a team. Benefits: 23 days' holiday + all public holidays, rising to 25 days after 2 years of service, Additional day off for your birthday, Private medical insurance which covers you, your cohabiting partner and children, Life insurance of 4 times your base salary, Salary sacrifice pension scheme, Enhanced family leave, Confidential Employee Assistance Program, Cycle to work scheme.

Technical Account Manager Cloud & Virtual Desktop Solutions Euro London s client adds significant value to Azure Virtual Desktop, Windows 365, and Microsoft Intune by delivering hundreds of features that simplify management, ensure efficient operations, and reduce Azure compute and storage costs by up to 80% through automation. With our client s platform, partners can manage customers cloud environments via streamlined, multi-tenant, workflow-powered technology enabling them to create and grow cloud-based recurring revenues. Enterprise IT professionals can deliver and maintain virtual Windows endpoints across hybrid workforces, fine-tuning end-user computing (EUC) approaches for maximum effectiveness using powerful monitoring and analytics. Our client is a fast-moving, agile company seeking collaborative, empathetic, and driven individuals who thrive in dynamic environments. You ll join forces with the Customer Success Managers to deliver the highest quality Technical Account Management for the DACH( German speaking) region. If you re passionate about leading the AVD transformation alongside Microsoft and our client, we d love to speak with you. The position can be based in the UK, Germany, Austria or The Netherlands and is fully remote based. What You ll Do: Account Management: Manage a portfolio of customer accounts, serving as the primary point of contact for technical inquiries, issue coordination, and problem resolution. Advocate for customers, building strong relationships to ensure effective use of our client s solutions and maximize their value. Technical Advisory: Leverage your product expertise to act as a trusted technical advisor, guiding customers through software implementation and optimization. Drive adoption and recommend best practices for our client s platform. Customer Data Analysis: Collect and analyze customer data to identify trends, adoption patterns, and opportunities for improvement. Present Executive Business Reviews, focusing on value realization and growth opportunities, in collaboration with the Customer Success Manager. Collaboration and Feedback: Work closely with Sales, Customer Success, and Product teams to mitigate churn risk and ensure customer success. Relay customer feedback to our client s product and engineering teams, helping to identify friction points and suggest new features. CRM Tracking: Maintain accurate records of customer interactions, activities, and progress within the CRM system. Qualifications: Pre/Post-sales Account Management: Minimum 5 years of experience in account management, consulting, or professional services. VDI Expertise: Hands-on experience deploying and optimizing VDI environments, preferably with Azure Virtual Desktop (AVD). Software Background: Strong understanding of XaaS businesses (SaaS, PaaS, IaaS) and experience managing relationships across IT Operations, Finance, and Software Engineering. Adoption and Implementation: Ability to guide customers through software implementation, drive adoption, and ensure they realize full product value. Problem Solving and Analytical Skills: Strong analytical mindset to identify and address customer challenges. Communication and Collaboration: Excellent communication, time management, project management, and interpersonal skills. Required Experience: 5+ years in pre/post-sales account management, consulting, or professional services. Hands-on experience with VDI environments, preferably AVD. Strong technical background in cloud computing, infrastructure, or related fields. Proven ability to build and maintain customer relationships, providing technical guidance and support. Experience managing complex technical projects and delivering successful outcomes. Excellent communication and presentation skills for both technical and non-technical audiences. Fluency in English and German is essential; additional languages are a plus. We ll look forward to hearing from you if you believe that you combine the VDI, AVD and customer relationship management and support skills with fluency in German and English.