Company Description Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from. Job Description We're embarking on a significant project to replace our legacy CRM with Microsoft Dynamics 365 enabling our fundraising, marketing, and retail teams to deliver even greater impact for the people we support. This is a rare opportunity to join a high-profile, well-funded project with strong executive backing, a collaborative culture, and a clear vision for the future. As part of our dedicated project team, you'll help shape the future of supporter engagement, data-driven decision-making, and operational excellence at one of the UK's most respected charities. Are you ready to lead a digital transformation that will redefine how one of the UK's most respected charities connects with its supporters? Marie Curie is searching for an inspiring, forward-thinking Product Delivery Lead to spearhead the migration of our fundraising, marketing, and retail CRM from CARE NP to Microsoft Dynamics 365. This is your chance to be the driving force behind a landmark project delivering smarter, more agile ways of working and unlocking new possibilities for supporter engagement and income growth. You will be responsible for: Collaborating with business users, project delivery teams, and senior leadership to ensure alignment and successful delivery. Acting as the strategic business product owner making the big calls on features, user experience, and delivery. Overseeing the end-to-end rollout of new systems and features, championing quality and innovation at every stage. Inspiring adoption and continuous improvement, ensuring our people are confident, capable, and ready for the future. Tracking and celebrating the impact of your work demonstrating efficiency gains and enhanced supporter experiences. What You'll Bring: Established experience leading CRM or large-scale technology change initiatives. Expertise in business product ownership, fundraising operations, and process improvement. Proven track record of balancing strategic thinking with a hands-on approach. Strong stakeholder management with the ability to influence at a senior level. Excellent communication, facilitation, and collaboration skills. Passion for leveraging technology and data to enhance fundraising impact. Commitment to Marie Curie's values, equality, diversity, and ongoing professional development. Please see the full job description . Application & Interview Process As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Close date for applications: Sunday 1 February 2026. We encourage you to apply early. We are reviewing applications as they are received and reserve the right to close the vacancy early. Salary: £55,000-£65,000 depending on experience Contract: 2-year FTC, full-time 35h per week. Based: Remote (travel as required) Benefits you'll LOVE: Flexible working. We're happy to discuss flexible working at the interview stage. 25 days annual leave (exclusive of Bank Holidays) Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) Loan schemes for bikes; computers and season tickets Continuous professional development opportunities. Industry-leading training programmes Wellbeing and Employee Assistance Programmes Enhanced bereavement, family friendly and sickness benefits Access to Blue Light Card membership Subsidised Eye Care Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. We're happy to accommodate any requests for reasonable adjustments. Additional Information Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. We're happy to accommodate any requests for reasonable adjustments. Please email any requests to
Jan 21, 2026
Full time
Company Description Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from. Job Description We're embarking on a significant project to replace our legacy CRM with Microsoft Dynamics 365 enabling our fundraising, marketing, and retail teams to deliver even greater impact for the people we support. This is a rare opportunity to join a high-profile, well-funded project with strong executive backing, a collaborative culture, and a clear vision for the future. As part of our dedicated project team, you'll help shape the future of supporter engagement, data-driven decision-making, and operational excellence at one of the UK's most respected charities. Are you ready to lead a digital transformation that will redefine how one of the UK's most respected charities connects with its supporters? Marie Curie is searching for an inspiring, forward-thinking Product Delivery Lead to spearhead the migration of our fundraising, marketing, and retail CRM from CARE NP to Microsoft Dynamics 365. This is your chance to be the driving force behind a landmark project delivering smarter, more agile ways of working and unlocking new possibilities for supporter engagement and income growth. You will be responsible for: Collaborating with business users, project delivery teams, and senior leadership to ensure alignment and successful delivery. Acting as the strategic business product owner making the big calls on features, user experience, and delivery. Overseeing the end-to-end rollout of new systems and features, championing quality and innovation at every stage. Inspiring adoption and continuous improvement, ensuring our people are confident, capable, and ready for the future. Tracking and celebrating the impact of your work demonstrating efficiency gains and enhanced supporter experiences. What You'll Bring: Established experience leading CRM or large-scale technology change initiatives. Expertise in business product ownership, fundraising operations, and process improvement. Proven track record of balancing strategic thinking with a hands-on approach. Strong stakeholder management with the ability to influence at a senior level. Excellent communication, facilitation, and collaboration skills. Passion for leveraging technology and data to enhance fundraising impact. Commitment to Marie Curie's values, equality, diversity, and ongoing professional development. Please see the full job description . Application & Interview Process As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Close date for applications: Sunday 1 February 2026. We encourage you to apply early. We are reviewing applications as they are received and reserve the right to close the vacancy early. Salary: £55,000-£65,000 depending on experience Contract: 2-year FTC, full-time 35h per week. Based: Remote (travel as required) Benefits you'll LOVE: Flexible working. We're happy to discuss flexible working at the interview stage. 25 days annual leave (exclusive of Bank Holidays) Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) Loan schemes for bikes; computers and season tickets Continuous professional development opportunities. Industry-leading training programmes Wellbeing and Employee Assistance Programmes Enhanced bereavement, family friendly and sickness benefits Access to Blue Light Card membership Subsidised Eye Care Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. We're happy to accommodate any requests for reasonable adjustments. Additional Information Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. We're happy to accommodate any requests for reasonable adjustments. Please email any requests to
People Reward, Benefits & System Specialist Are you ready to shape the future of HR technology and reward strategies in a global organisation? At Healix, we're embarking on an exciting transformation journey, and we're looking for a talented People Reward, Benefits & Systems Specialist to join our growing People Team. This is a unique opportunity to combine your expertise in HR systems, payroll, and reward with a role that offers real influence and impact across multiple geographies. About the role This is not your typical HR systems role. As part of our People Team, you'll play a pivotal part in managing our core HRIS, overseeing global payroll processes, and delivering benefits and reward programs that reflect our company values and strategic objectives. You'll ensure data integrity and leverage people analytics to drive informed, data led decision making at the highest level. What makes this role truly exciting? We're about to transition to a new HRIS platform, and you'll be at the heart of this change. Acting as a subject matter expert (SME), you'll work closely with our IT Project Manager and stakeholders across the business to ensure a smooth implementation and successful adoption of the new system. From design decisions and testing to data migration and training, you'll be involved in every stage of the process. This is a global role, supporting consistency across multiple locations while adapting to local requirements. You'll collaborate with colleagues worldwide, contributing to a culture of excellence and continuous improvement. What we're looking for Proven experience in HRIS administration and HR data management. Hands on experience implementing or transitioning to a new HRIS (Dayforce experience is highly desirable). Strong understanding of UK and global compensation and benefits practices. Experience managing payroll processes across multiple regions. Advanced Excel and data analysis skills, with the ability to create dashboards and interpret trends. Excellent attention to detail and problem solving ability. Strong communication and stakeholder management skills across cultures. Why join Healix? Be part of a growing, global organisation with opportunities to broaden your expertise. Work in an inclusive, supportive team environment with mentoring and development opportunities. Play a key role in shaping our future HR technology landscape. Gain exposure to international business operations and diverse projects. Enjoy a culture that values collaboration, innovation, and continuous improvement. Ready to make an impact? Apply now and help us deliver a world class People experience at Healix. As we are expecting a high number of applications, the vacancy may be closed before the advertised date. Key responsibilities HR Systems (HRIS): Maintain and optimise our global HRIS platform, including managing the transition to a new system. Act as the SME for the HRIS implementation project, partnering with IT and People teams to: Provide input on system design and configuration. Support data migration and validation. Participate in user acceptance testing (UAT). Develop training materials and deliver sessions for HR and managers. Ensure data accuracy, compliance, and timely updates across all regions. Create and deliver HR dashboards and analytics for senior leadership. Troubleshoot issues and support system upgrades globally. Global Payroll Administration: Oversee and administer monthly payroll processes across multiple regions. Collaborate with finance teams and external payroll providers to validate data and resolve discrepancies. Maintain payroll records and ensure timely submission of statutory returns. Support internal and external audits with accurate payroll documentation. Compensation and Reward: Assist in annual salary review and bonus processes across geographies. Conduct market benchmarking and salary surveys to maintain competitive positioning. Support the development and implementation of global reward policies and frameworks. People MI and Data Analytics: Produce accurate and timely people related MI reports (headcount, turnover, diversity, compensation trends). Use data insights to support strategic workforce planning and decision making. Identify trends and provide actionable recommendations to senior leadership. Ensure compliance with GDPR and other data protection regulations. Compliance and Reporting: Ensure adherence to global and local employment laws and regulations. Prepare reports for payroll, finance, and regulatory bodies. Support audits and provide accurate documentation when required. Strategic Collaboration: Work closely with regional HR teams to ensure consistency in processes and policies. Participate in People projects and initiatives, including system implementations and process improvements. Act as a point of contact for global People queries related to systems, benefits, and reward. About the company All around the world, Healix safeguards people's health and wellbeing. Required Criteria Proven experience in HRIS administration and HR data management. Strong understanding of UK and global compensation and benefits practices. Experience managing payroll processes across multiple regions. Desired Criteria Experience in transition to a new HRIS. Experience in using Dataforce
Jan 21, 2026
Full time
People Reward, Benefits & System Specialist Are you ready to shape the future of HR technology and reward strategies in a global organisation? At Healix, we're embarking on an exciting transformation journey, and we're looking for a talented People Reward, Benefits & Systems Specialist to join our growing People Team. This is a unique opportunity to combine your expertise in HR systems, payroll, and reward with a role that offers real influence and impact across multiple geographies. About the role This is not your typical HR systems role. As part of our People Team, you'll play a pivotal part in managing our core HRIS, overseeing global payroll processes, and delivering benefits and reward programs that reflect our company values and strategic objectives. You'll ensure data integrity and leverage people analytics to drive informed, data led decision making at the highest level. What makes this role truly exciting? We're about to transition to a new HRIS platform, and you'll be at the heart of this change. Acting as a subject matter expert (SME), you'll work closely with our IT Project Manager and stakeholders across the business to ensure a smooth implementation and successful adoption of the new system. From design decisions and testing to data migration and training, you'll be involved in every stage of the process. This is a global role, supporting consistency across multiple locations while adapting to local requirements. You'll collaborate with colleagues worldwide, contributing to a culture of excellence and continuous improvement. What we're looking for Proven experience in HRIS administration and HR data management. Hands on experience implementing or transitioning to a new HRIS (Dayforce experience is highly desirable). Strong understanding of UK and global compensation and benefits practices. Experience managing payroll processes across multiple regions. Advanced Excel and data analysis skills, with the ability to create dashboards and interpret trends. Excellent attention to detail and problem solving ability. Strong communication and stakeholder management skills across cultures. Why join Healix? Be part of a growing, global organisation with opportunities to broaden your expertise. Work in an inclusive, supportive team environment with mentoring and development opportunities. Play a key role in shaping our future HR technology landscape. Gain exposure to international business operations and diverse projects. Enjoy a culture that values collaboration, innovation, and continuous improvement. Ready to make an impact? Apply now and help us deliver a world class People experience at Healix. As we are expecting a high number of applications, the vacancy may be closed before the advertised date. Key responsibilities HR Systems (HRIS): Maintain and optimise our global HRIS platform, including managing the transition to a new system. Act as the SME for the HRIS implementation project, partnering with IT and People teams to: Provide input on system design and configuration. Support data migration and validation. Participate in user acceptance testing (UAT). Develop training materials and deliver sessions for HR and managers. Ensure data accuracy, compliance, and timely updates across all regions. Create and deliver HR dashboards and analytics for senior leadership. Troubleshoot issues and support system upgrades globally. Global Payroll Administration: Oversee and administer monthly payroll processes across multiple regions. Collaborate with finance teams and external payroll providers to validate data and resolve discrepancies. Maintain payroll records and ensure timely submission of statutory returns. Support internal and external audits with accurate payroll documentation. Compensation and Reward: Assist in annual salary review and bonus processes across geographies. Conduct market benchmarking and salary surveys to maintain competitive positioning. Support the development and implementation of global reward policies and frameworks. People MI and Data Analytics: Produce accurate and timely people related MI reports (headcount, turnover, diversity, compensation trends). Use data insights to support strategic workforce planning and decision making. Identify trends and provide actionable recommendations to senior leadership. Ensure compliance with GDPR and other data protection regulations. Compliance and Reporting: Ensure adherence to global and local employment laws and regulations. Prepare reports for payroll, finance, and regulatory bodies. Support audits and provide accurate documentation when required. Strategic Collaboration: Work closely with regional HR teams to ensure consistency in processes and policies. Participate in People projects and initiatives, including system implementations and process improvements. Act as a point of contact for global People queries related to systems, benefits, and reward. About the company All around the world, Healix safeguards people's health and wellbeing. Required Criteria Proven experience in HRIS administration and HR data management. Strong understanding of UK and global compensation and benefits practices. Experience managing payroll processes across multiple regions. Desired Criteria Experience in transition to a new HRIS. Experience in using Dataforce
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. To support our growth, we are looking for a Senior Statutory Reporting Manager to join the Group Statutory Reporting team reporting to the Head of Group Statutory Reporting. This role will be instrumental in meeting the Group statutory reporting requirements as the Starling Group expands internationally and considers an IPO. Group statutory reporting encompasses both Starling Bank Limited and Engine by Starling Limited as well as their subsidiaries and branches. This is a senior level position and would suit someone who has significant technical post qualification experience but is looking for a unique challenge as the Group charters into new territories, expands its product ranges and develops cutting-edge technology solutions to meet our customer needs. On an unrivaled growth path, Starling will provide the Senior Statutory Reporting Manager with exposure to a wide range of opportunities to take ownership as well as develop new knowledge. We are looking for a candidate with a strong technical accounting knowledge and proven ability in applying this practically. We also require someone with an analytical mindset, someone who is able to ask thoughtful questions, and looks to identify opportunities for improvement as they arise. Responsibilities : Lead Group Reporting & Consolidation: Own the timely and accurate preparation of the complex, multinational Group consolidation, ensuring compliance with IFRS Manage Financial Reporting: Manage the end-to-end production of certain of the group Annual Report and Accounts (ARA) and interim reports, coordinating all stakeholders and ensuring alignment with listed entity type best practices. Manage External Audit: Serve as one of the primary points of contact for the external auditors, managing the group audit process to ensure a smooth and efficient close. Technical Accounting Leadership: Act as the key technical expert for Group expansion as well as specific other areas. These include IFRS 15, providing guidance on complex SaaS revenue streams and owning the accounting under IFRS 2 for all complex, group-wide share-based payment schemes. Establish Best Practice: Develop, implement, and maintain group accounting policies, driving the adoption of best practices suitable for a listed entity. Process Improvement & Mentorship: Proactively identify and implement improvements to the financial reporting process, while mentoring and developing other team members for readiness for a listed reporting environment. Requirements A Big-4 qualified chartered accountant with at least 10 years PQE in a listed, multinational firm in similar roles Has led IFRS consolidation and audit in a large international group Exposure to an IPO process will be an advantage Proven expertise in the application of complex accounting standards, particularly IFRS 15 (SaaS revenue models preferred) and IFRS 2 (share-based payments) Advanced proficiency with financial tools, including Microsoft Excel, Oracle NetSuite and statutory reporting systems such as W-Desk Workiva Extensive experience writing technical papers for Executive Committees. Experience presenting at Executive Committees would be desirable Excellent presentation and interpersonal skills, capable of influence at senior levels, and being able to hold technical challenges from the auditors A can-do attitude, belief in our vision, and a willingness to roll-up your sleeves and get stuck in wherever required Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Step 1 - In person interview with the Head of Statutory Reporting Step 2 - In person interview with the Group Financial Controller Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 21, 2026
Full time
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. To support our growth, we are looking for a Senior Statutory Reporting Manager to join the Group Statutory Reporting team reporting to the Head of Group Statutory Reporting. This role will be instrumental in meeting the Group statutory reporting requirements as the Starling Group expands internationally and considers an IPO. Group statutory reporting encompasses both Starling Bank Limited and Engine by Starling Limited as well as their subsidiaries and branches. This is a senior level position and would suit someone who has significant technical post qualification experience but is looking for a unique challenge as the Group charters into new territories, expands its product ranges and develops cutting-edge technology solutions to meet our customer needs. On an unrivaled growth path, Starling will provide the Senior Statutory Reporting Manager with exposure to a wide range of opportunities to take ownership as well as develop new knowledge. We are looking for a candidate with a strong technical accounting knowledge and proven ability in applying this practically. We also require someone with an analytical mindset, someone who is able to ask thoughtful questions, and looks to identify opportunities for improvement as they arise. Responsibilities : Lead Group Reporting & Consolidation: Own the timely and accurate preparation of the complex, multinational Group consolidation, ensuring compliance with IFRS Manage Financial Reporting: Manage the end-to-end production of certain of the group Annual Report and Accounts (ARA) and interim reports, coordinating all stakeholders and ensuring alignment with listed entity type best practices. Manage External Audit: Serve as one of the primary points of contact for the external auditors, managing the group audit process to ensure a smooth and efficient close. Technical Accounting Leadership: Act as the key technical expert for Group expansion as well as specific other areas. These include IFRS 15, providing guidance on complex SaaS revenue streams and owning the accounting under IFRS 2 for all complex, group-wide share-based payment schemes. Establish Best Practice: Develop, implement, and maintain group accounting policies, driving the adoption of best practices suitable for a listed entity. Process Improvement & Mentorship: Proactively identify and implement improvements to the financial reporting process, while mentoring and developing other team members for readiness for a listed reporting environment. Requirements A Big-4 qualified chartered accountant with at least 10 years PQE in a listed, multinational firm in similar roles Has led IFRS consolidation and audit in a large international group Exposure to an IPO process will be an advantage Proven expertise in the application of complex accounting standards, particularly IFRS 15 (SaaS revenue models preferred) and IFRS 2 (share-based payments) Advanced proficiency with financial tools, including Microsoft Excel, Oracle NetSuite and statutory reporting systems such as W-Desk Workiva Extensive experience writing technical papers for Executive Committees. Experience presenting at Executive Committees would be desirable Excellent presentation and interpersonal skills, capable of influence at senior levels, and being able to hold technical challenges from the auditors A can-do attitude, belief in our vision, and a willingness to roll-up your sleeves and get stuck in wherever required Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Step 1 - In person interview with the Head of Statutory Reporting Step 2 - In person interview with the Group Financial Controller Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Remote (UK-based) Full-time £106,918 + benefits Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We re a national not-for-profit organisation working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups. Our culture has been independently recognised through: Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling) Escape the City's Top 1% Employers based on anonymous colleague reviews of culture, development, and impact Investors in People Gold - through external accreditation and colleague feedback About the Role Oak is entering a critical new phase. Over the next three years, we will support the implementation of a revised digital national curriculum, deepen adoption of our curriculum resources across schools, and play a leading role in shaping the safe and ethical use of AI in education. We are now seeking a Director of Product to lead this work. This is a senior leadership role responsible for setting and delivering Oak s product strategy across curriculum, platform, data, research, design and AI quality and safety. You will ensure our products deliver real impact for teachers and pupils, are grounded in evidence and pedagogy, and exemplify what a modern, digital public service can be. We welcome applications from candidates with senior leadership experience in education, technology, digital or related fields, including those who have not previously held a formal product title. If this sounds exciting and is something you could thrive on, we want to hear from you. What You ll Be Doing Develop and manage a high-performing Product department, leveraging internal and/or external relationships. Manage the Product department budget (minimum of 6-figures). Accountable for the department's delivery against division and organisation-wide KPIs. Maintain specialist expertise in digital product and strategy development, and be the authority across Oak and, more widely, across the sector. Lead Oak s product strategy and roadmap, ensuring alignment with organisational strategy, user research and evidence. Ensure our products meet high standards for user experience, pedagogy, evidence and AI safety, supported by robust evaluation and insight. Build strong relationships across education, government and technology to ensure Oak s products solve real-world needs ethically, safely and cost-effectively. Member of the Senior Leadership Team. Lead the strategy, planning and model the culture of the organisation. Work in cross-functional and product oriented squads with colleagues from across the organisation, as required. Deputise for the CEO and take on other general responsibilities as required. What We re Looking For 3+ years holding responsibility for product/strategy development across a department/organisation. Experience of being part of a senior or wider leadership team. Experience of recruiting, developing and managing a high performing department. Experience of managing a 6-figure budget and ensuring value for money. Extensive experience using qualitative and quantitative data to guide decisions and measure impact. Proven success leading strategy implementation grounded in user needs, research and evidence. Proven ability to articulate complex or technical concepts to senior stakeholders. Good understanding of education policy and the UK education system (desirable) You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively. Our Benefits 25 days annual leave, plus one extra day for each year of service (up to 28) Additional Oak closure days over Christmas/New Year 11% employer pension contribution (with no minimum employee contribution) A 36-hour working week, with half-days on Fridays or every other Friday off Fully remote working we ll support your home set-up and offer coworking options if preferred Twice-yearly in-person offsites to collaborate, connect, and have fun A culture that genuinely supports flexibility, autonomy, and trust Inclusion and Belonging We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors. We use the Applied recruitment platform to help reduce bias in our hiring process. Key Info Location: Remote, but you must be based in the UK with the legal right to work here Sponsorship: Unfortunately, we re unable to offer visa sponsorship at this time Closing date: 23:59 on Wednesday, 4 February 2026. We ll be reviewing applications as they come in, and may close the role early If this sounds like the kind of role and team where you could do your life s best work, we d love to hear from you. Next Steps We aim to run a fair, inclusive process that helps people show what they can really do. Stage 1: Apply (via Applied) You ll apply through the Applied platform. Your application will be scored anonymously against the published criteria and reviewed by multiple assessors. Stage 2: Short practical exercise (video) If you progress, we ll send you a short brief and a few suggested technologies you could use. You ll then have time to go away, create a simple prototype or generate an insight in response to the brief, and record a short video walking us through what you have produced and why. This exercise is designed to be accessible to both technical and non-technical candidates, so please don t be put off by it. We are not assessing production quality or technical polish. We see it as an opportunity for you to show us how you approach problems, test ideas, and think differently. Videos will be scored by a group of assessors using clear criteria. Stage 3: Interview A shortlist of candidates will be invited to a competency-based interview, assessed against the criteria set out in the job description. We ll share full details, timelines and support as you progress. We re happy to make reasonable adjustments at any stage. Use of AI in applications You can use AI to help draft your answers, but remember, we are looking for your experiences and insights, not generic or AI-generated responses. We score for specific, real examples and your own judgement. If your answers read like AI output or could describe anyone s experience, they will score poorly. We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, then please get your application in early to avoid missing out.
Jan 21, 2026
Full time
Remote (UK-based) Full-time £106,918 + benefits Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We re a national not-for-profit organisation working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups. Our culture has been independently recognised through: Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling) Escape the City's Top 1% Employers based on anonymous colleague reviews of culture, development, and impact Investors in People Gold - through external accreditation and colleague feedback About the Role Oak is entering a critical new phase. Over the next three years, we will support the implementation of a revised digital national curriculum, deepen adoption of our curriculum resources across schools, and play a leading role in shaping the safe and ethical use of AI in education. We are now seeking a Director of Product to lead this work. This is a senior leadership role responsible for setting and delivering Oak s product strategy across curriculum, platform, data, research, design and AI quality and safety. You will ensure our products deliver real impact for teachers and pupils, are grounded in evidence and pedagogy, and exemplify what a modern, digital public service can be. We welcome applications from candidates with senior leadership experience in education, technology, digital or related fields, including those who have not previously held a formal product title. If this sounds exciting and is something you could thrive on, we want to hear from you. What You ll Be Doing Develop and manage a high-performing Product department, leveraging internal and/or external relationships. Manage the Product department budget (minimum of 6-figures). Accountable for the department's delivery against division and organisation-wide KPIs. Maintain specialist expertise in digital product and strategy development, and be the authority across Oak and, more widely, across the sector. Lead Oak s product strategy and roadmap, ensuring alignment with organisational strategy, user research and evidence. Ensure our products meet high standards for user experience, pedagogy, evidence and AI safety, supported by robust evaluation and insight. Build strong relationships across education, government and technology to ensure Oak s products solve real-world needs ethically, safely and cost-effectively. Member of the Senior Leadership Team. Lead the strategy, planning and model the culture of the organisation. Work in cross-functional and product oriented squads with colleagues from across the organisation, as required. Deputise for the CEO and take on other general responsibilities as required. What We re Looking For 3+ years holding responsibility for product/strategy development across a department/organisation. Experience of being part of a senior or wider leadership team. Experience of recruiting, developing and managing a high performing department. Experience of managing a 6-figure budget and ensuring value for money. Extensive experience using qualitative and quantitative data to guide decisions and measure impact. Proven success leading strategy implementation grounded in user needs, research and evidence. Proven ability to articulate complex or technical concepts to senior stakeholders. Good understanding of education policy and the UK education system (desirable) You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively. Our Benefits 25 days annual leave, plus one extra day for each year of service (up to 28) Additional Oak closure days over Christmas/New Year 11% employer pension contribution (with no minimum employee contribution) A 36-hour working week, with half-days on Fridays or every other Friday off Fully remote working we ll support your home set-up and offer coworking options if preferred Twice-yearly in-person offsites to collaborate, connect, and have fun A culture that genuinely supports flexibility, autonomy, and trust Inclusion and Belonging We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors. We use the Applied recruitment platform to help reduce bias in our hiring process. Key Info Location: Remote, but you must be based in the UK with the legal right to work here Sponsorship: Unfortunately, we re unable to offer visa sponsorship at this time Closing date: 23:59 on Wednesday, 4 February 2026. We ll be reviewing applications as they come in, and may close the role early If this sounds like the kind of role and team where you could do your life s best work, we d love to hear from you. Next Steps We aim to run a fair, inclusive process that helps people show what they can really do. Stage 1: Apply (via Applied) You ll apply through the Applied platform. Your application will be scored anonymously against the published criteria and reviewed by multiple assessors. Stage 2: Short practical exercise (video) If you progress, we ll send you a short brief and a few suggested technologies you could use. You ll then have time to go away, create a simple prototype or generate an insight in response to the brief, and record a short video walking us through what you have produced and why. This exercise is designed to be accessible to both technical and non-technical candidates, so please don t be put off by it. We are not assessing production quality or technical polish. We see it as an opportunity for you to show us how you approach problems, test ideas, and think differently. Videos will be scored by a group of assessors using clear criteria. Stage 3: Interview A shortlist of candidates will be invited to a competency-based interview, assessed against the criteria set out in the job description. We ll share full details, timelines and support as you progress. We re happy to make reasonable adjustments at any stage. Use of AI in applications You can use AI to help draft your answers, but remember, we are looking for your experiences and insights, not generic or AI-generated responses. We score for specific, real examples and your own judgement. If your answers read like AI output or could describe anyone s experience, they will score poorly. We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, then please get your application in early to avoid missing out.
Remote (UK-based) Full-time £123,969 + benefits Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We re a national not-for-profit organisation working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups. Our culture has been independently recognised through: Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling) Escape the City's Top 1% Employers based on anonymous colleague reviews of culture, development, and impact Investors in People Gold - through external accreditation and colleague feedback About the Role Oak is entering a critical new phase. Over the next three years, we will support the implementation of a revised national curriculum, deepen adoption of our digital products across schools, and play a leading role in shaping the safe and ethical use of AI in education. We are now seeking a Director of Engineering to lead the technology that underpins this work. This is a senior leadership role with responsibility for Oak s engineering strategy, technical architecture and platform delivery. You will lead engineering teams to build and operate reliable, secure and scalable systems that support teachers at scale and enable innovation across the education sector. You ll work closely with product, design, data, teachers and content leaders to ensure our technology choices are grounded in real classroom needs, strong pedagogy and value for money, while also pushing forward what s possible with the latest approaches and tools. You ll empower teams to get solutions built and products and features shipped. We welcome applications from candidates with senior engineering leadership experience across technology, digital or public service environments, including those who have not previously worked in education. If you re excited by the challenge of building dependable systems that quietly do the heavy lifting for teachers, and shaping how safe AI is used across the sector, we d love to hear from you. What You ll Be Doing Develop and manage a high-performing Engineering department, leveraging internal and/or external relationships Manage the Engineering department budget (minimum of 6-figures) Accountable for the department's delivery against division and organisation-wide KPIs. Set and lead Oak s technical direction, ensuring secure, scalable and high-performing platforms aligned with organisational and product priorities and public sector digital standards. Oversee software engineering, architecture, embedding engineering excellence, operational reliability, strong SDLC practice and continuous improvement, and ensuring compliance with relevant digital, security and data standards (including GDS and GDPR). Lead the implementation of data-intensive and emerging technologies (including AI/ML), ensuring production-ready systems and compliance with Oak s technical and safety requirements. Member of the Senior Leadership Team. Lead the strategy and planning, and model the culture of the organisation. Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required. Deputise for the CEO and take on other general responsibilities as required. What We re Looking For 3+ years experience overseeing engineering or technical capabilities of a department or division. Experience of being part of a senior or wider leadership team. Experience of recruiting, developing and managing a high-performing department Experience of managing a 6-figure budget and ensuring value for money. Extensive experience delivering secure, scalable, high-quality digital services in production environments. Experience implementing and operating data-intensive or emerging technologies (e.g., AI/ML), ensuring safe, reliable and responsible deployment. Experience leading the evolution of engineering systems over time, including evaluating new technologies, scaling cloud-based services, and ensuring high availability, CI/CD maturity and long-term platform resilience. Experience having deployed production ready AI technology (desirable). You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively. Our Benefits 25 days annual leave, plus one extra day for each year of service (up to 28) Additional Oak closure days over Christmas/New Year 11% employer pension contribution (with no minimum employee contribution) A 36-hour working week, with half-days on Fridays or every other Friday off Fully remote working we ll support your home set-up and offer coworking options if preferred Twice-yearly in-person offsites to collaborate, connect, and have fun A culture that genuinely supports flexibility, autonomy, and trust Inclusion and Belonging We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors. We use the Applied recruitment platform to help reduce bias in our hiring process. Key Info Location: Remote, but you must be based in the UK with the legal right to work here Sponsorship: Unfortunately, we re unable to offer visa sponsorship at this time Closing date: 23:59 on Wednesday, 4 February 2026. We ll be reviewing applications as they come in, and may close the role early If this sounds like the kind of role and team where you could do your life s best work, we d love to hear from you. Next Steps We aim to run a fair, inclusive process that helps people show what they can really do. Stage 1: Apply (via Applied) You ll apply through the Applied platform. Your application will be scored anonymously against the published criteria and reviewed by more than one assessor. Stage 2: Short practical exercise (video) If you progress, we ll send you a short brief and a few suggested technologies you could use. You ll then have time to go away, create a simple prototype or generate an insight in response to the brief, and record a short video walking us through what you have produced and why. For this role, we will be looking for evidence of technical judgement and engineering thinking, for example, how you approach system design, reliability, security, data or AI safety, rather than production quality or polished demos. The exercise is designed to be accessible to candidates who lead engineering teams and may not code day to day. Videos will be scored by a small group of assessors using clear criteria. Stage 3: Interview A shortlist of candidates will be invited to a competency-based interview, assessed against the criteria set out in the job description. We ll share full details, timelines and support as you progress. We re happy to make reasonable adjustments at any stage. Use of AI in applications You can use AI to help draft your answers, but remember, we are looking for your experiences and insights, not generic or AI-generated responses. We score for specific, real examples and your own judgement. If your answers read like AI output or could describe anyone s experience, they will score poorly. We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, then please get your application in early to avoid missing out.
Jan 21, 2026
Full time
Remote (UK-based) Full-time £123,969 + benefits Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We re a national not-for-profit organisation working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups. Our culture has been independently recognised through: Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling) Escape the City's Top 1% Employers based on anonymous colleague reviews of culture, development, and impact Investors in People Gold - through external accreditation and colleague feedback About the Role Oak is entering a critical new phase. Over the next three years, we will support the implementation of a revised national curriculum, deepen adoption of our digital products across schools, and play a leading role in shaping the safe and ethical use of AI in education. We are now seeking a Director of Engineering to lead the technology that underpins this work. This is a senior leadership role with responsibility for Oak s engineering strategy, technical architecture and platform delivery. You will lead engineering teams to build and operate reliable, secure and scalable systems that support teachers at scale and enable innovation across the education sector. You ll work closely with product, design, data, teachers and content leaders to ensure our technology choices are grounded in real classroom needs, strong pedagogy and value for money, while also pushing forward what s possible with the latest approaches and tools. You ll empower teams to get solutions built and products and features shipped. We welcome applications from candidates with senior engineering leadership experience across technology, digital or public service environments, including those who have not previously worked in education. If you re excited by the challenge of building dependable systems that quietly do the heavy lifting for teachers, and shaping how safe AI is used across the sector, we d love to hear from you. What You ll Be Doing Develop and manage a high-performing Engineering department, leveraging internal and/or external relationships Manage the Engineering department budget (minimum of 6-figures) Accountable for the department's delivery against division and organisation-wide KPIs. Set and lead Oak s technical direction, ensuring secure, scalable and high-performing platforms aligned with organisational and product priorities and public sector digital standards. Oversee software engineering, architecture, embedding engineering excellence, operational reliability, strong SDLC practice and continuous improvement, and ensuring compliance with relevant digital, security and data standards (including GDS and GDPR). Lead the implementation of data-intensive and emerging technologies (including AI/ML), ensuring production-ready systems and compliance with Oak s technical and safety requirements. Member of the Senior Leadership Team. Lead the strategy and planning, and model the culture of the organisation. Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required. Deputise for the CEO and take on other general responsibilities as required. What We re Looking For 3+ years experience overseeing engineering or technical capabilities of a department or division. Experience of being part of a senior or wider leadership team. Experience of recruiting, developing and managing a high-performing department Experience of managing a 6-figure budget and ensuring value for money. Extensive experience delivering secure, scalable, high-quality digital services in production environments. Experience implementing and operating data-intensive or emerging technologies (e.g., AI/ML), ensuring safe, reliable and responsible deployment. Experience leading the evolution of engineering systems over time, including evaluating new technologies, scaling cloud-based services, and ensuring high availability, CI/CD maturity and long-term platform resilience. Experience having deployed production ready AI technology (desirable). You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively. Our Benefits 25 days annual leave, plus one extra day for each year of service (up to 28) Additional Oak closure days over Christmas/New Year 11% employer pension contribution (with no minimum employee contribution) A 36-hour working week, with half-days on Fridays or every other Friday off Fully remote working we ll support your home set-up and offer coworking options if preferred Twice-yearly in-person offsites to collaborate, connect, and have fun A culture that genuinely supports flexibility, autonomy, and trust Inclusion and Belonging We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors. We use the Applied recruitment platform to help reduce bias in our hiring process. Key Info Location: Remote, but you must be based in the UK with the legal right to work here Sponsorship: Unfortunately, we re unable to offer visa sponsorship at this time Closing date: 23:59 on Wednesday, 4 February 2026. We ll be reviewing applications as they come in, and may close the role early If this sounds like the kind of role and team where you could do your life s best work, we d love to hear from you. Next Steps We aim to run a fair, inclusive process that helps people show what they can really do. Stage 1: Apply (via Applied) You ll apply through the Applied platform. Your application will be scored anonymously against the published criteria and reviewed by more than one assessor. Stage 2: Short practical exercise (video) If you progress, we ll send you a short brief and a few suggested technologies you could use. You ll then have time to go away, create a simple prototype or generate an insight in response to the brief, and record a short video walking us through what you have produced and why. For this role, we will be looking for evidence of technical judgement and engineering thinking, for example, how you approach system design, reliability, security, data or AI safety, rather than production quality or polished demos. The exercise is designed to be accessible to candidates who lead engineering teams and may not code day to day. Videos will be scored by a small group of assessors using clear criteria. Stage 3: Interview A shortlist of candidates will be invited to a competency-based interview, assessed against the criteria set out in the job description. We ll share full details, timelines and support as you progress. We re happy to make reasonable adjustments at any stage. Use of AI in applications You can use AI to help draft your answers, but remember, we are looking for your experiences and insights, not generic or AI-generated responses. We score for specific, real examples and your own judgement. If your answers read like AI output or could describe anyone s experience, they will score poorly. We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, then please get your application in early to avoid missing out.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role The Engine Platform is a highly configurable core banking platform, supporting clients globally. This role is focused on development and delivery of our core Platform technical strategy, such as integrations, connections, configurations, and internal tools to facilitate the platform's growth and allow our clients to integrate with their local providers into the platform. As a Technical Platform Owner at Engine, you will collaborate closely with teams across Technology and work with our engineering and product teams to ensure that our technology platform meets the needs of our clients and partner engineers who integrate with it. You will also ensure that the platform aligns with the company's broader technical strategy, long term goals and make integrating with Engine as seamless as possible. At Engine, we spend our time building products that we're really proud of. We focus on the experience, often delivering things with real polish but sometimes making a fast strategic move. We think being good at product requires clear communication, a sense of focus, and to challenge the conventional ways of doing things. We're open-minded when it comes to hiring, we care more about skills and attitude than specific experience or qualifications. Key Responsibilities Work with platform engineering teams to develop and communicate a cohesive product roadmap that delivers high-impact outcomes that improve developer productivity and experience for our clients engineers. Gather feedback and break down problems: Actively listen to teams for pain points and feedback, gather requirements, and break down complex problems into actionable projects across teams. Drive adoption and education: Promote the platform's capabilities by creating clear documentation (with the help of our technical writers), providing training and guidance to our internal teams. Define and Measure Success: Establish and track key technical and business metrics like API latency, developer satisfaction, integration time, and platform adoption rates to ensure our strategy is impactful. Ensure security and compliance: Collaborate with security and compliance teams to embed best practices and meet all regulatory requirements. Requirements A deep, hands-on understanding of how modern, distributed systems are built at scale. You should be able to articulate the trade-offs of different architectural decisions and speak fluently about REST APIs, webhooks, event-driven architecture, and asynchronous communication patterns. Hands-on engineering experience or a technical background. Proven experience as a product or platform owner in a highly technical domain. Ideally, you've been a part of a team that has scaled a platform from a foundational stage to a widely adopted product. The ability to simplify and provide clarity on complex, architectural problems to a wide range of stakeholders, from junior engineers to executive leadership. Experience in making evidence-based product decisions using both qualitative and quantitative data, specifically within a technical product context. A proven ability to act as a voice for the user and influence teams and stakeholders without direct authority, particularly in engineering-led environments. You should be comfortable working directly with engineers, both internally and externally. You can "speak their language" and have a strong understanding of how they would integrate into a technical platform. Experience building B2B SaaS products from the ground up. Nice to have Experience integrating with a core banking platform. Experience in the FinTech or banking industry. Experience in taking a software from an internal tool to an external, revenue-generating product. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with someone from the tech team Stage 2 - 60 min with two team members Stage 3 - Final with either CTO/ Deputy CTO or Engineering Director Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 21, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role The Engine Platform is a highly configurable core banking platform, supporting clients globally. This role is focused on development and delivery of our core Platform technical strategy, such as integrations, connections, configurations, and internal tools to facilitate the platform's growth and allow our clients to integrate with their local providers into the platform. As a Technical Platform Owner at Engine, you will collaborate closely with teams across Technology and work with our engineering and product teams to ensure that our technology platform meets the needs of our clients and partner engineers who integrate with it. You will also ensure that the platform aligns with the company's broader technical strategy, long term goals and make integrating with Engine as seamless as possible. At Engine, we spend our time building products that we're really proud of. We focus on the experience, often delivering things with real polish but sometimes making a fast strategic move. We think being good at product requires clear communication, a sense of focus, and to challenge the conventional ways of doing things. We're open-minded when it comes to hiring, we care more about skills and attitude than specific experience or qualifications. Key Responsibilities Work with platform engineering teams to develop and communicate a cohesive product roadmap that delivers high-impact outcomes that improve developer productivity and experience for our clients engineers. Gather feedback and break down problems: Actively listen to teams for pain points and feedback, gather requirements, and break down complex problems into actionable projects across teams. Drive adoption and education: Promote the platform's capabilities by creating clear documentation (with the help of our technical writers), providing training and guidance to our internal teams. Define and Measure Success: Establish and track key technical and business metrics like API latency, developer satisfaction, integration time, and platform adoption rates to ensure our strategy is impactful. Ensure security and compliance: Collaborate with security and compliance teams to embed best practices and meet all regulatory requirements. Requirements A deep, hands-on understanding of how modern, distributed systems are built at scale. You should be able to articulate the trade-offs of different architectural decisions and speak fluently about REST APIs, webhooks, event-driven architecture, and asynchronous communication patterns. Hands-on engineering experience or a technical background. Proven experience as a product or platform owner in a highly technical domain. Ideally, you've been a part of a team that has scaled a platform from a foundational stage to a widely adopted product. The ability to simplify and provide clarity on complex, architectural problems to a wide range of stakeholders, from junior engineers to executive leadership. Experience in making evidence-based product decisions using both qualitative and quantitative data, specifically within a technical product context. A proven ability to act as a voice for the user and influence teams and stakeholders without direct authority, particularly in engineering-led environments. You should be comfortable working directly with engineers, both internally and externally. You can "speak their language" and have a strong understanding of how they would integrate into a technical platform. Experience building B2B SaaS products from the ground up. Nice to have Experience integrating with a core banking platform. Experience in the FinTech or banking industry. Experience in taking a software from an internal tool to an external, revenue-generating product. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with someone from the tech team Stage 2 - 60 min with two team members Stage 3 - Final with either CTO/ Deputy CTO or Engineering Director Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We're here because we don't believe there's a level playing field that gives small businesses with a fighting chance against the giants of the high street. We're here because we see banks and legacy service providers making things harder for them. We don't think the best technology or the best service should be reserved for those with the biggest headquarters. We're here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us. Become a part of our story. We're looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. You Mission Are you passionate about shaping the future of SME banking? At Teya, we're building innovative financial solutions that empower small businesses to thrive. As a Senior Product Manager, you'll own the vision for our Business Accounts and lead the development of cutting edge banking features-from multi currency accounts to seamless payment integrations. This is your chance to make a real impact in a fast growing fintech, working with talented teams to deliver secure, scalable, and customer centric banking experiences. Key Responsibilities Own the end to end product vision for Business Accounts, delivering a world class banking experience for SMEs and sole traders. Lead discovery and solution design for core banking features: account details, payments, deposits, interest engine, and money movement controls. Drive development of new capabilities including local IBANs, multi currency accounts, cash management tools, and integrations with accounting, payments, and credit products. Leverage customer insights and data to prioritise opportunities that increase engagement, deposits, activation, and usage. Collaborate cross functionally with Engineering, Design, Operations, Compliance, Risk, and Customer Relations to deliver scalable, compliant banking experiences. Ensure regulatory compliance across FCA/PRA guidelines for business accounts. Define and track KPIs (activation, churn, deposits, adoption, transactions, complaints) and lead continuous optimisation cycles. Manage go to market plans for new features with Country, Marketing, and Partnerships teams. Oversee third party banking providers (e.g., BaaS partners, card issuers, open banking providers), ensuring SLAs and product fit. Identify and resolve operational risks and customer pain points, maintaining a reliable and compliant platform. Communicate progress and risks effectively to senior leadership. Required Skills & Experience 5+ years' experience in Product Management within fintech, business banking, payments, or financial services. Strong understanding of SME financial needs: cash flow management, settlements, payments, deposits, and money movement. Proven track record delivering regulated financial products (e.g., business current accounts, savings accounts, onboarding/KYB flows, payment rails). Solid knowledge of UK/EU regulatory frameworks (FCA, PRA, EBA guidelines, safeguarding, deposits, interest accrual, payments operations). Exceptional analytical skills with ability to translate data insights into product decisions. Strong stakeholder management and influencing skills across engineering, operations, compliance, and commercial teams. Excellent communication skills, able to explain technical and regulatory concepts to diverse audiences. The Perks Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1 1 therapy, meditation sessions, digital fitness, and nutrition apps. Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support. Cycle to Work Scheme. Health and Life Insurance. Pension Scheme. 25 days of Annual Leave (+ Bank Holidays). Office snacks every day. Friendly, comfortable, and informal office environment in Central London. Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application-we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
Jan 21, 2026
Full time
Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We're here because we don't believe there's a level playing field that gives small businesses with a fighting chance against the giants of the high street. We're here because we see banks and legacy service providers making things harder for them. We don't think the best technology or the best service should be reserved for those with the biggest headquarters. We're here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us. Become a part of our story. We're looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. You Mission Are you passionate about shaping the future of SME banking? At Teya, we're building innovative financial solutions that empower small businesses to thrive. As a Senior Product Manager, you'll own the vision for our Business Accounts and lead the development of cutting edge banking features-from multi currency accounts to seamless payment integrations. This is your chance to make a real impact in a fast growing fintech, working with talented teams to deliver secure, scalable, and customer centric banking experiences. Key Responsibilities Own the end to end product vision for Business Accounts, delivering a world class banking experience for SMEs and sole traders. Lead discovery and solution design for core banking features: account details, payments, deposits, interest engine, and money movement controls. Drive development of new capabilities including local IBANs, multi currency accounts, cash management tools, and integrations with accounting, payments, and credit products. Leverage customer insights and data to prioritise opportunities that increase engagement, deposits, activation, and usage. Collaborate cross functionally with Engineering, Design, Operations, Compliance, Risk, and Customer Relations to deliver scalable, compliant banking experiences. Ensure regulatory compliance across FCA/PRA guidelines for business accounts. Define and track KPIs (activation, churn, deposits, adoption, transactions, complaints) and lead continuous optimisation cycles. Manage go to market plans for new features with Country, Marketing, and Partnerships teams. Oversee third party banking providers (e.g., BaaS partners, card issuers, open banking providers), ensuring SLAs and product fit. Identify and resolve operational risks and customer pain points, maintaining a reliable and compliant platform. Communicate progress and risks effectively to senior leadership. Required Skills & Experience 5+ years' experience in Product Management within fintech, business banking, payments, or financial services. Strong understanding of SME financial needs: cash flow management, settlements, payments, deposits, and money movement. Proven track record delivering regulated financial products (e.g., business current accounts, savings accounts, onboarding/KYB flows, payment rails). Solid knowledge of UK/EU regulatory frameworks (FCA, PRA, EBA guidelines, safeguarding, deposits, interest accrual, payments operations). Exceptional analytical skills with ability to translate data insights into product decisions. Strong stakeholder management and influencing skills across engineering, operations, compliance, and commercial teams. Excellent communication skills, able to explain technical and regulatory concepts to diverse audiences. The Perks Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1 1 therapy, meditation sessions, digital fitness, and nutrition apps. Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support. Cycle to Work Scheme. Health and Life Insurance. Pension Scheme. 25 days of Annual Leave (+ Bank Holidays). Office snacks every day. Friendly, comfortable, and informal office environment in Central London. Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application-we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
We are seeking a visionary Head of Software Engineering to lead our Personalisation team. Reporting to the Senior Head of Software Engineering, you will play a pivotal role in shaping our technology strategy, influencing enterprise-wide engineering practices, and ensuring our capabilities meet the highest standards of security, compliance, and performance. As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Head of Software Engineering who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. Working as an equal partner with the Product, Data Science and Delivery teams you will deliver sophisticated and robust solutions to solve daring problems for our customers and colleagues. You'll be joining the leadership for the Personalisation product group, who are responsible for our on-site and in-app personalisation, search and recommendations capabilities. The teams in this area work on some of the most innovative features in M&S, e.g. 1:1 Personalised Search and AI Stylist. Teams within this product group are highly cross functional, blending engineering, data science, product, design and delivery. You'll help deliver the vision of 1:1 personalisation across our estate and help make M&S feel like it was merchandised specifically for each customer individually. You will play a key role in driving our ambition to create a best in class software engineering team, environment, and culture. We are looking for people to join our community of engineers to drive this transformation, build a modern digital ecosystem using exciting technologies and do the best work of their careers. Team 2-8 Engineering Managers (Engineering Managers are responsible for 5-9 Engineers each). 4-8 Squads in a strategic Product Group (50-75 Engineers) What you will be doing The Head of Software Engineering role is the embodiment of 'solving problems through technology' with key responsibilities as follows: Lead, develop and inspire Engineering Managers and teams, fostering a strong learning culture, high quality engineering standards, and clear development and talent strategies. Partner closely with Product, Delivery and Technology leadership to shape strategy, prioritise roadmaps, solve complex problems, and maximise value to colleagues and customers. Drive technical excellence and modern engineering practices, including DevOps, clean code, automation, architecture design, and the adoption of standard frameworks, policies, and North Star principles. Own Product Group outcomes and health, setting OKRs, ensuring reliability, quality, SLI/SLO performance, and full operational support across products. Champion innovation, continuous improvement and agile ways of working, encouraging experimentation, pragmatism, and commercially sound delivery. Build and scale high performing teams and communities, leading recruitment, onboarding, coaching, Communities of Practice, and contributing to wider engineering brand and culture. Tech stack M&S uses a variety of technologies including React, Next.js, Typescript Java Kotlin Python Swift GraphQL Federation Cloud: Azure While M&S is principally a Java environment, the Personalisation group has a mix of Python and Java teams. What you will need to have Significant hands on experience as a polyglot senior software engineer, with strong expertise across front end, back end, APIs, cloud infrastructure, and modern development frameworks. Leading large product areas with 5+ teams Knowledge of Personalisation, Recommendation and Search concepts and their relation to e commerce. Ideally you would have awareness of the current state of the art. Proven ability to design and evolve complex systems, with deep knowledge of software architecture, system design, cloud native patterns, and engineering standard methodologies. Strong experience delivering, operating and scaling software at Product Group level and above, including building, leading and hiring senior engineering teams. Advanced DevOps, testing and reliability engineering expertise, embracing CI/CD, automation, observability, and a "you build it, you run it" ownership model. Experience working closely with Product and Data Science teams, translating ambiguous requirements into robust technical solutions within customer centric environments. Technically credible people leader and servant leader, able to line manage and influence senior engineers and engineering managers, drive technical outcomes, and communicate effectively with both technical and non technical stakeholders. What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Jan 21, 2026
Full time
We are seeking a visionary Head of Software Engineering to lead our Personalisation team. Reporting to the Senior Head of Software Engineering, you will play a pivotal role in shaping our technology strategy, influencing enterprise-wide engineering practices, and ensuring our capabilities meet the highest standards of security, compliance, and performance. As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Head of Software Engineering who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. Working as an equal partner with the Product, Data Science and Delivery teams you will deliver sophisticated and robust solutions to solve daring problems for our customers and colleagues. You'll be joining the leadership for the Personalisation product group, who are responsible for our on-site and in-app personalisation, search and recommendations capabilities. The teams in this area work on some of the most innovative features in M&S, e.g. 1:1 Personalised Search and AI Stylist. Teams within this product group are highly cross functional, blending engineering, data science, product, design and delivery. You'll help deliver the vision of 1:1 personalisation across our estate and help make M&S feel like it was merchandised specifically for each customer individually. You will play a key role in driving our ambition to create a best in class software engineering team, environment, and culture. We are looking for people to join our community of engineers to drive this transformation, build a modern digital ecosystem using exciting technologies and do the best work of their careers. Team 2-8 Engineering Managers (Engineering Managers are responsible for 5-9 Engineers each). 4-8 Squads in a strategic Product Group (50-75 Engineers) What you will be doing The Head of Software Engineering role is the embodiment of 'solving problems through technology' with key responsibilities as follows: Lead, develop and inspire Engineering Managers and teams, fostering a strong learning culture, high quality engineering standards, and clear development and talent strategies. Partner closely with Product, Delivery and Technology leadership to shape strategy, prioritise roadmaps, solve complex problems, and maximise value to colleagues and customers. Drive technical excellence and modern engineering practices, including DevOps, clean code, automation, architecture design, and the adoption of standard frameworks, policies, and North Star principles. Own Product Group outcomes and health, setting OKRs, ensuring reliability, quality, SLI/SLO performance, and full operational support across products. Champion innovation, continuous improvement and agile ways of working, encouraging experimentation, pragmatism, and commercially sound delivery. Build and scale high performing teams and communities, leading recruitment, onboarding, coaching, Communities of Practice, and contributing to wider engineering brand and culture. Tech stack M&S uses a variety of technologies including React, Next.js, Typescript Java Kotlin Python Swift GraphQL Federation Cloud: Azure While M&S is principally a Java environment, the Personalisation group has a mix of Python and Java teams. What you will need to have Significant hands on experience as a polyglot senior software engineer, with strong expertise across front end, back end, APIs, cloud infrastructure, and modern development frameworks. Leading large product areas with 5+ teams Knowledge of Personalisation, Recommendation and Search concepts and their relation to e commerce. Ideally you would have awareness of the current state of the art. Proven ability to design and evolve complex systems, with deep knowledge of software architecture, system design, cloud native patterns, and engineering standard methodologies. Strong experience delivering, operating and scaling software at Product Group level and above, including building, leading and hiring senior engineering teams. Advanced DevOps, testing and reliability engineering expertise, embracing CI/CD, automation, observability, and a "you build it, you run it" ownership model. Experience working closely with Product and Data Science teams, translating ambiguous requirements into robust technical solutions within customer centric environments. Technically credible people leader and servant leader, able to line manage and influence senior engineers and engineering managers, drive technical outcomes, and communicate effectively with both technical and non technical stakeholders. What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Head of Software Engineering - Personalisation United Kingdom Job Description As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Head of Software Engineering who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. Working as an equal partner with the Product, Data Science and Delivery teams you will deliver sophisticated and robust solutions to solve daring problems for our customers and colleagues. You'll be joining the leadership for the Personalisation product group, who are responsible for our on-site and in-app personalisation, search and recommendations capabilities. The teams in this area work on some of the most innovative features in M&S, e.g. 1:1 Personalised Search and AI Stylist. Teams within this product group are highly cross-functional, blending engineering, data science, product, design and delivery. You'll help deliver the vision of 1:1 personalisation across our estate and help make M&S feel like it was merchandised specifically for each customer individually. You will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture. We are looking for people to join our community of engineers to drive this transformation, build a modern digital ecosystem using exciting technologies and do the best work of their careers. Team 2-8 Engineering Managers (Engineering Managers are responsible for 5-9 Engineers each). 4-8 Squads in a strategic Product Group (50-75 Engineers) What you will be doing The Head of Software Engineering role is the embodiment of 'solving problems through technology' with key responsibilities as follows: Lead, develop and inspire Engineering Managers and teams, fostering a strong learning culture, high-quality engineering standards, and clear development and talent strategies. Partner closely with Product, Delivery and Technology leadership to shape strategy, prioritise roadmaps, solve complex problems, and maximise value to colleagues and customers. Drive technical excellence and modern engineering practices, including DevOps, clean code, automation, architecture design, and the adoption of standard frameworks, policies, and North Star principles. Own Product Group outcomes and health, setting OKRs, ensuring reliability, quality, SLI/SLO performance, and full operational support across products. Champion innovation, continuous improvement and agile ways of working, encouraging experimentation, pragmatism, and commercially sound delivery. Build and scale high-performing teams and communities, leading recruitment, onboarding, coaching, Communities of Practice, and contributing to wider engineering brand and culture. M&S uses a variety of technologies including React, Next.js, Typescript Java Kotlin Python Swift While M&S is principally a Java environment, the Personalisation group has a mix of Python and Java teams. What you will need to have Significant hands-on experience as a polyglot senior software engineer, with strong expertise across front-end, back-end, APIs, cloud infrastructure, and modern development frameworks. Leading large product areas with 5+ teams Knowledge of Personalisation, Recommendation and Search concepts and their relation to e-commerce. Ideally you would have awareness of the current state-of-the-art. Proven ability to design and evolve complex systems, with deep knowledge of software architecture, system design, cloud-native patterns, and engineering standard methodologies. Strong experience delivering, operating and scaling software at Product Group level and above, including building, leading and hiring senior engineering teams. Advanced DevOps, testing and reliability engineering expertise, embracing CI/CD, automation, observability, and a "you build it, you run it" ownership model. Experience working closely with Product and Data Science teams, translating ambiguous requirements into robust technical solutions within customer centric environments. Technically credible people leader and servant leader, able to line manage and influence senior engineers and engineering managers, drive technical outcomes, and communicate effectively with both technical and non technical stakeholders. What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Job Info Job Identification 114168 Job Category Software Engineering Posting Date 01/19/2026, 01:50 PM Job Schedule Full time Locations Waterside House, London, W2 1NW, GB
Jan 21, 2026
Full time
Head of Software Engineering - Personalisation United Kingdom Job Description As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Head of Software Engineering who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. Working as an equal partner with the Product, Data Science and Delivery teams you will deliver sophisticated and robust solutions to solve daring problems for our customers and colleagues. You'll be joining the leadership for the Personalisation product group, who are responsible for our on-site and in-app personalisation, search and recommendations capabilities. The teams in this area work on some of the most innovative features in M&S, e.g. 1:1 Personalised Search and AI Stylist. Teams within this product group are highly cross-functional, blending engineering, data science, product, design and delivery. You'll help deliver the vision of 1:1 personalisation across our estate and help make M&S feel like it was merchandised specifically for each customer individually. You will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture. We are looking for people to join our community of engineers to drive this transformation, build a modern digital ecosystem using exciting technologies and do the best work of their careers. Team 2-8 Engineering Managers (Engineering Managers are responsible for 5-9 Engineers each). 4-8 Squads in a strategic Product Group (50-75 Engineers) What you will be doing The Head of Software Engineering role is the embodiment of 'solving problems through technology' with key responsibilities as follows: Lead, develop and inspire Engineering Managers and teams, fostering a strong learning culture, high-quality engineering standards, and clear development and talent strategies. Partner closely with Product, Delivery and Technology leadership to shape strategy, prioritise roadmaps, solve complex problems, and maximise value to colleagues and customers. Drive technical excellence and modern engineering practices, including DevOps, clean code, automation, architecture design, and the adoption of standard frameworks, policies, and North Star principles. Own Product Group outcomes and health, setting OKRs, ensuring reliability, quality, SLI/SLO performance, and full operational support across products. Champion innovation, continuous improvement and agile ways of working, encouraging experimentation, pragmatism, and commercially sound delivery. Build and scale high-performing teams and communities, leading recruitment, onboarding, coaching, Communities of Practice, and contributing to wider engineering brand and culture. M&S uses a variety of technologies including React, Next.js, Typescript Java Kotlin Python Swift While M&S is principally a Java environment, the Personalisation group has a mix of Python and Java teams. What you will need to have Significant hands-on experience as a polyglot senior software engineer, with strong expertise across front-end, back-end, APIs, cloud infrastructure, and modern development frameworks. Leading large product areas with 5+ teams Knowledge of Personalisation, Recommendation and Search concepts and their relation to e-commerce. Ideally you would have awareness of the current state-of-the-art. Proven ability to design and evolve complex systems, with deep knowledge of software architecture, system design, cloud-native patterns, and engineering standard methodologies. Strong experience delivering, operating and scaling software at Product Group level and above, including building, leading and hiring senior engineering teams. Advanced DevOps, testing and reliability engineering expertise, embracing CI/CD, automation, observability, and a "you build it, you run it" ownership model. Experience working closely with Product and Data Science teams, translating ambiguous requirements into robust technical solutions within customer centric environments. Technically credible people leader and servant leader, able to line manage and influence senior engineers and engineering managers, drive technical outcomes, and communicate effectively with both technical and non technical stakeholders. What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Job Info Job Identification 114168 Job Category Software Engineering Posting Date 01/19/2026, 01:50 PM Job Schedule Full time Locations Waterside House, London, W2 1NW, GB
London Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You'll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry. Product Ebury London Office - Hybrid: 4 days in the office, 1 day working from home per week We're building the platform capabilities that will power Ebury's future, enabling faster global expansion, reducing time-to-market for new products, and creating the technical foundation for our client onboarding and activation experiences. This is a critical role where you'll balance the urgent needs of product delivery with the strategic vision of building scalable platform infrastructure. You'll lead the development of our platform domain, including capabilities like our form builder, API-driven onboarding, etc. These aren't just internal tools, they're the foundation that will reduce onboarding journey build time from days to minutes, enable true API-first product capabilities, and unlock our ability to scale across new markets and partner channels. Define and drive platform vision Develop the platform strategy for your area, ensuring alignment with overall product goals and company direction. Translate this vision into a clear, actionable roadmap that balances short-term delivery needs with long-term platform capabilities. Build platform capabilities that enable velocity Own the development of core platform systems including the form builder, API triggered journeys, and modular micro-frontend components. Your work will directly accelerate our ability to launch new markets, expand partner integrations, and reduce manual effort in onboarding and activation flows. Evangelise and create alignment Ensure all stakeholders, from engineering teams to commercial leadership, understand the platform vision, have the context they need, and are aligned on where we're heading. You'll be the voice that bridges platform capabilities with business outcomes. Champion both the customer and the internal developer Represent end users going through client facing journeys whilst also understanding the needs of internal product teams who will build on your platform. Balance the customer experience with developer experience to create solutions that serve both. Author requirements and manage complexity Translate market observations, technical constraints, and stakeholder feedback into a prioritised backlog. Write clear specifications that handle the complexity of authorisation systems, multi-tenant architectures, and API integrations whilst maintaining focus on real-world applications. Partner closely with engineering, onboarding teams, CRM, commercial, and international markets to discover platformisation opportunities. Work hand-in-hand with technical leads to make architectural decisions that will scale globally. Define and track success metrics Own the measures that define success for your platform capabilities, from build time reduction to API adoption rates. Make these metrics visible, interpret them into actionable insights, and use them to drive continuous improvement. Make tough prioritisation calls Balance the needs of urgent product delivery against building platform capabilities that will pay dividends in the future. Navigate competing priorities from multiple stakeholders whilst maintaining a clear, understandable roadmap. Identify new opportunities With your deep understanding of customer needs, technical capabilities, and market dynamics, you're uniquely positioned to identify and develop new platform opportunities that unlock business value. What you'll need 5+ years of product management experience, with at least 2-3 years building technical platforms, APIs, or developer-facing products. You've shipped platform capabilities that were adopted by internal or external teams. Strong technical fluency You understand APIs, authentication and authorisation systems, data flows, backend architecture, and frontend frameworks. You can hold your own in technical discussions with senior engineers, challenge architectural decisions constructively whilst translating complex technical concepts to non-technical stakeholders. Platform thinking You instinctively identify opportunities to build once and leverage many times. You understand the difference between building product features and building the platform capabilities that enable features. You've dealt with the tension between delivery pressure and platform investment, and know how to navigate it. Proven ability to lead in a matrix organisation You've driven complex, cross-functional initiatives from ideation through launch. You know how to build consensus, manage multiple stakeholders with competing needs, and deliver results in ambiguous environments. Exceptional communication skills You can explain technical architecture to commercial teams and business requirements to engineers. You're comfortable presenting to senior leadership and can translate between technical and non-technical audiences seamlessly. Execution focus with attention to detail You get things done. You're methodical, data-driven, and emphasise shipping whilst paying attention to the important details. You make decisions based on evidence, customer feedback, and measurable success criteria. Customer and stakeholder empathy You're not just the voice of the customer, you can channel marketing, finance, engineering, support, and operations perspectives. You understand that great platform products serve multiple audiences with different needs. Experience with relevant technologies Familiarity with micro frontends, building systems, authorisation frameworks (e.g., Keycloak), API design, and modern cloud infrastructure is valuable. Experience in fintech, onboarding flows, or regulated industries is a plus. Bonus Points Background in engineering or a technical role before moving into product management Experience building platforms that serve both B2B and B2B2C use cases Knowledge of KYC/AML flows, identity verification, or financial services onboarding Hands-on experience with API documentation, developer portals, or SDK development Understanding of internationalisation, localisation, and multi-market product challenges Bachelor's degree in Computer Science, Engineering, or a related technical field Why this Role Matters You'll be setting the foundation for how Ebury scales globally. The platform capabilities you build will determine how quickly we can enter new markets, how efficiently we can onboard partners, and how effectively we can compete in the years ahead. This is a high-impact role where your work will be felt across the entire organisation. We're at an inflection point, moving from a delivery-focused organisation to one where platform thinking enables exponential growth. You'll have the opportunity to shape that transformation and build something that outlasts any single product feature. Why Ebury? Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one. Dedicated Mentorship: Learn directly from experienced managers who are invested in your success. Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best. Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury. Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized. Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits. Central London Office: A fantastic location with excellent transport links. Ready to launch your career with a global FinTech? Click the 'Apply' Today and discover your potential at Ebury! You can also connect with me on LinkedIn - Gabriella Cheston About Us Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family. Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies. None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. At Ebury, we're committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We're proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women's Network, LGBTQIA+ Network, and Veterans Network . click apply for full job details
Jan 21, 2026
Full time
London Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You'll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry. Product Ebury London Office - Hybrid: 4 days in the office, 1 day working from home per week We're building the platform capabilities that will power Ebury's future, enabling faster global expansion, reducing time-to-market for new products, and creating the technical foundation for our client onboarding and activation experiences. This is a critical role where you'll balance the urgent needs of product delivery with the strategic vision of building scalable platform infrastructure. You'll lead the development of our platform domain, including capabilities like our form builder, API-driven onboarding, etc. These aren't just internal tools, they're the foundation that will reduce onboarding journey build time from days to minutes, enable true API-first product capabilities, and unlock our ability to scale across new markets and partner channels. Define and drive platform vision Develop the platform strategy for your area, ensuring alignment with overall product goals and company direction. Translate this vision into a clear, actionable roadmap that balances short-term delivery needs with long-term platform capabilities. Build platform capabilities that enable velocity Own the development of core platform systems including the form builder, API triggered journeys, and modular micro-frontend components. Your work will directly accelerate our ability to launch new markets, expand partner integrations, and reduce manual effort in onboarding and activation flows. Evangelise and create alignment Ensure all stakeholders, from engineering teams to commercial leadership, understand the platform vision, have the context they need, and are aligned on where we're heading. You'll be the voice that bridges platform capabilities with business outcomes. Champion both the customer and the internal developer Represent end users going through client facing journeys whilst also understanding the needs of internal product teams who will build on your platform. Balance the customer experience with developer experience to create solutions that serve both. Author requirements and manage complexity Translate market observations, technical constraints, and stakeholder feedback into a prioritised backlog. Write clear specifications that handle the complexity of authorisation systems, multi-tenant architectures, and API integrations whilst maintaining focus on real-world applications. Partner closely with engineering, onboarding teams, CRM, commercial, and international markets to discover platformisation opportunities. Work hand-in-hand with technical leads to make architectural decisions that will scale globally. Define and track success metrics Own the measures that define success for your platform capabilities, from build time reduction to API adoption rates. Make these metrics visible, interpret them into actionable insights, and use them to drive continuous improvement. Make tough prioritisation calls Balance the needs of urgent product delivery against building platform capabilities that will pay dividends in the future. Navigate competing priorities from multiple stakeholders whilst maintaining a clear, understandable roadmap. Identify new opportunities With your deep understanding of customer needs, technical capabilities, and market dynamics, you're uniquely positioned to identify and develop new platform opportunities that unlock business value. What you'll need 5+ years of product management experience, with at least 2-3 years building technical platforms, APIs, or developer-facing products. You've shipped platform capabilities that were adopted by internal or external teams. Strong technical fluency You understand APIs, authentication and authorisation systems, data flows, backend architecture, and frontend frameworks. You can hold your own in technical discussions with senior engineers, challenge architectural decisions constructively whilst translating complex technical concepts to non-technical stakeholders. Platform thinking You instinctively identify opportunities to build once and leverage many times. You understand the difference between building product features and building the platform capabilities that enable features. You've dealt with the tension between delivery pressure and platform investment, and know how to navigate it. Proven ability to lead in a matrix organisation You've driven complex, cross-functional initiatives from ideation through launch. You know how to build consensus, manage multiple stakeholders with competing needs, and deliver results in ambiguous environments. Exceptional communication skills You can explain technical architecture to commercial teams and business requirements to engineers. You're comfortable presenting to senior leadership and can translate between technical and non-technical audiences seamlessly. Execution focus with attention to detail You get things done. You're methodical, data-driven, and emphasise shipping whilst paying attention to the important details. You make decisions based on evidence, customer feedback, and measurable success criteria. Customer and stakeholder empathy You're not just the voice of the customer, you can channel marketing, finance, engineering, support, and operations perspectives. You understand that great platform products serve multiple audiences with different needs. Experience with relevant technologies Familiarity with micro frontends, building systems, authorisation frameworks (e.g., Keycloak), API design, and modern cloud infrastructure is valuable. Experience in fintech, onboarding flows, or regulated industries is a plus. Bonus Points Background in engineering or a technical role before moving into product management Experience building platforms that serve both B2B and B2B2C use cases Knowledge of KYC/AML flows, identity verification, or financial services onboarding Hands-on experience with API documentation, developer portals, or SDK development Understanding of internationalisation, localisation, and multi-market product challenges Bachelor's degree in Computer Science, Engineering, or a related technical field Why this Role Matters You'll be setting the foundation for how Ebury scales globally. The platform capabilities you build will determine how quickly we can enter new markets, how efficiently we can onboard partners, and how effectively we can compete in the years ahead. This is a high-impact role where your work will be felt across the entire organisation. We're at an inflection point, moving from a delivery-focused organisation to one where platform thinking enables exponential growth. You'll have the opportunity to shape that transformation and build something that outlasts any single product feature. Why Ebury? Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one. Dedicated Mentorship: Learn directly from experienced managers who are invested in your success. Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best. Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury. Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized. Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits. Central London Office: A fantastic location with excellent transport links. Ready to launch your career with a global FinTech? Click the 'Apply' Today and discover your potential at Ebury! You can also connect with me on LinkedIn - Gabriella Cheston About Us Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family. Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies. None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. At Ebury, we're committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We're proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women's Network, LGBTQIA+ Network, and Veterans Network . click apply for full job details
Customer Service Executive page is loaded Customer Service Executivelocations: Sloughtime type: Full timeposted on: Posted Todayjob requisition id: JR\_ At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Key Purpose Provide clear and accurate service and support to our customers Manage customer queries and requests through both email and telephone calls to a successful and timely resolution Deliver a professional and engaging 'front of house' service to our customers and external contacts Primary Responsibilities Manage incoming calls and emails from drivers, fleet contacts and franchisee partners Resolve all issues by telephone as far as possible and maintain personal ownership for any which are passed to other teams for resolution Provide timely and accurate information to our customers to minimise queries and complaints Deliver client specific tasks and processes within agreed SLAs Utilise all tools & systems provided by LeasePlan and its suppliers Build rapport and confidence within our customer base Skills, Experience & Background Experience of working within customer facing environment Ability to deal calmly and professionally with customers on the telephone Evidence of a strong work ethic & Resilience Ability to show empathy and support to customers Good standard of education indicative of an ability to learn and retain information Excellent communication skills, both written and verbal with the ability to engage and influence conversation Experience of working within a regulated customer service would be advantageous however not essential What we offer Generous contributory pension scheme25\ days holiday, in addition to bank holidays(pro rata)Volunteering days to assist in charity workSustainability InitiativesHoliday buy / sell (subject to conditions)Employee Referral SchemeSubsidised onsite cateringEV charging points (cost associated), bike storage, shower & changing facilities and car parkingWith over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.\ ALD Automotive LeasePlan are rebranding to Ayvens across all 42 countries by 2025.locations: Sloughtime type: Full timeposted on: Posted 30+ Days Ago
Jan 21, 2026
Full time
Customer Service Executive page is loaded Customer Service Executivelocations: Sloughtime type: Full timeposted on: Posted Todayjob requisition id: JR\_ At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Key Purpose Provide clear and accurate service and support to our customers Manage customer queries and requests through both email and telephone calls to a successful and timely resolution Deliver a professional and engaging 'front of house' service to our customers and external contacts Primary Responsibilities Manage incoming calls and emails from drivers, fleet contacts and franchisee partners Resolve all issues by telephone as far as possible and maintain personal ownership for any which are passed to other teams for resolution Provide timely and accurate information to our customers to minimise queries and complaints Deliver client specific tasks and processes within agreed SLAs Utilise all tools & systems provided by LeasePlan and its suppliers Build rapport and confidence within our customer base Skills, Experience & Background Experience of working within customer facing environment Ability to deal calmly and professionally with customers on the telephone Evidence of a strong work ethic & Resilience Ability to show empathy and support to customers Good standard of education indicative of an ability to learn and retain information Excellent communication skills, both written and verbal with the ability to engage and influence conversation Experience of working within a regulated customer service would be advantageous however not essential What we offer Generous contributory pension scheme25\ days holiday, in addition to bank holidays(pro rata)Volunteering days to assist in charity workSustainability InitiativesHoliday buy / sell (subject to conditions)Employee Referral SchemeSubsidised onsite cateringEV charging points (cost associated), bike storage, shower & changing facilities and car parkingWith over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.\ ALD Automotive LeasePlan are rebranding to Ayvens across all 42 countries by 2025.locations: Sloughtime type: Full timeposted on: Posted 30+ Days Ago
Role Summary As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This role will play a key part in ensuring customers achieve long term value from the Finbourne platform and grow with us over time. We are hiring a Customer Success Manager to help establish and shape Finbourne's Customer Success capability. This is a new role and an opportunity to influence how Finbourne partners with customers beyond go live, ensuring successful adoption, value realisation, and long term retention. You will act as a trusted advisor to customers, owning the post implementation relationship and working closely with Product, Implementation, and Support teams to deliver an excellent end to end customer experience. Key Responsibilities Customer Relationship & Value Management Own the ongoing relationship with a portfolio of customers post implementation Develop a deep understanding of each customer's business objectives, use cases, and success criteria Drive platform adoption and ensure customers are realising measurable value from Finbourne Act as a strategic partner, helping customers align Finbourne's capabilities to their evolving needs Adoption, Health & Retention Define and monitor customer health metrics, adoption indicators, and risk signals Proactively identify and address risks to customer satisfaction, renewal, or expansion Lead regular customer check ins, reviews, and success planning sessions Own renewals and identify value led expansion opportunities and signals through usage patterns, operational pain points and business outcome Cross Functional Collaboration Work closely with Implementation and Delivery Managers to ensure a smooth transition to BAU Partner with Customer Support to resolve issues efficiently and communicate trends back to the business Provide structured feedback to Product and Engineering based on customer insights and usage patterns Align with Sales on customer expectations, success outcomes, and growth opportunities Building the Customer Success Function Help define Customer Success processes, playbooks, and best practices Contribute to the development of success metrics, reporting, and tooling Act as a voice of the customer internally, helping shape Finbourne's customer centric culture Support the evolution of the function as Finbourne scales Skills and Experience Experience Experience in Customer Success, Account Management, Consulting, or similar client facing roles Background in B2B SaaS, fintech, financial services, or complex enterprise software environments Experience managing long term customer relationships and driving adoption post go live Comfortable working in a fast growing, evolving organisation where processes are still being defined Skills Strong stakeholder management skills, including engagement with senior and technical client contacts Ability to translate complex products into clear value for customers Structured, proactive, and outcome oriented approach to customer management Excellent communication and problem solving skills Collaborative mindset with the confidence to challenge constructively Interest in building and shaping new functions, not just operating within existing ones Just some of our benefits Competitive salary plus performance based bonus. Health & Wellbeing: A competitive health insurance policy that disregards previous medical history. This also includes dental, optical, mental health support and comprehensive cancer cover. Cycle to work scheme and Gym discounts: Buy a bike and cycling accessories out of your pre tax salary and spread the cost over 12 months, as well huge discounts off Hussle, KOBOX and Nuffield Health gyms. Hybrid: We have a mature attitude towards hybrid working. Whether you're a night owl, morning person, parent, carer or simply need flexibility to work a different pattern to the norm, we're committed to helping you be productive and work in a way that is best for you. Professional learning and development: External training and accreditations are supported, as well internal training and development programs. Maternity, paternity and adoption leave: Paid maternity, paternity and adoption leave, which includes 13 weeks full pay for maternity and adoption leave and 6 weeks full pay for paternity leave Holiday: 25 days holiday plus bank holidays About FINBOURNE We are a young, dynamic financial technology company aiming to re engineer the world of investing to make it clearer, faster and more cost effective for everyone. At FINBOURNE, we offer a hugely supportive environment to build a career, with continuous learning and development opportunities. We have a collaborative culture of testing and exploring problems together to find the best evidence based solutions. We respect your independent thought, your intellectual curiosity and your opinion. Our solution is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building on Github. For more information about us please visit our website.
Jan 21, 2026
Full time
Role Summary As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This role will play a key part in ensuring customers achieve long term value from the Finbourne platform and grow with us over time. We are hiring a Customer Success Manager to help establish and shape Finbourne's Customer Success capability. This is a new role and an opportunity to influence how Finbourne partners with customers beyond go live, ensuring successful adoption, value realisation, and long term retention. You will act as a trusted advisor to customers, owning the post implementation relationship and working closely with Product, Implementation, and Support teams to deliver an excellent end to end customer experience. Key Responsibilities Customer Relationship & Value Management Own the ongoing relationship with a portfolio of customers post implementation Develop a deep understanding of each customer's business objectives, use cases, and success criteria Drive platform adoption and ensure customers are realising measurable value from Finbourne Act as a strategic partner, helping customers align Finbourne's capabilities to their evolving needs Adoption, Health & Retention Define and monitor customer health metrics, adoption indicators, and risk signals Proactively identify and address risks to customer satisfaction, renewal, or expansion Lead regular customer check ins, reviews, and success planning sessions Own renewals and identify value led expansion opportunities and signals through usage patterns, operational pain points and business outcome Cross Functional Collaboration Work closely with Implementation and Delivery Managers to ensure a smooth transition to BAU Partner with Customer Support to resolve issues efficiently and communicate trends back to the business Provide structured feedback to Product and Engineering based on customer insights and usage patterns Align with Sales on customer expectations, success outcomes, and growth opportunities Building the Customer Success Function Help define Customer Success processes, playbooks, and best practices Contribute to the development of success metrics, reporting, and tooling Act as a voice of the customer internally, helping shape Finbourne's customer centric culture Support the evolution of the function as Finbourne scales Skills and Experience Experience Experience in Customer Success, Account Management, Consulting, or similar client facing roles Background in B2B SaaS, fintech, financial services, or complex enterprise software environments Experience managing long term customer relationships and driving adoption post go live Comfortable working in a fast growing, evolving organisation where processes are still being defined Skills Strong stakeholder management skills, including engagement with senior and technical client contacts Ability to translate complex products into clear value for customers Structured, proactive, and outcome oriented approach to customer management Excellent communication and problem solving skills Collaborative mindset with the confidence to challenge constructively Interest in building and shaping new functions, not just operating within existing ones Just some of our benefits Competitive salary plus performance based bonus. Health & Wellbeing: A competitive health insurance policy that disregards previous medical history. This also includes dental, optical, mental health support and comprehensive cancer cover. Cycle to work scheme and Gym discounts: Buy a bike and cycling accessories out of your pre tax salary and spread the cost over 12 months, as well huge discounts off Hussle, KOBOX and Nuffield Health gyms. Hybrid: We have a mature attitude towards hybrid working. Whether you're a night owl, morning person, parent, carer or simply need flexibility to work a different pattern to the norm, we're committed to helping you be productive and work in a way that is best for you. Professional learning and development: External training and accreditations are supported, as well internal training and development programs. Maternity, paternity and adoption leave: Paid maternity, paternity and adoption leave, which includes 13 weeks full pay for maternity and adoption leave and 6 weeks full pay for paternity leave Holiday: 25 days holiday plus bank holidays About FINBOURNE We are a young, dynamic financial technology company aiming to re engineer the world of investing to make it clearer, faster and more cost effective for everyone. At FINBOURNE, we offer a hugely supportive environment to build a career, with continuous learning and development opportunities. We have a collaborative culture of testing and exploring problems together to find the best evidence based solutions. We respect your independent thought, your intellectual curiosity and your opinion. Our solution is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building on Github. For more information about us please visit our website.
Manchester (Hybrid, up to 3 days WFH) Up to £33k (OTE up to £40k) Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK Estate Agencies through world class technology. As our client base rapidly expands, particularly among enterprise estate agencies, we are entering a pivotal moment of growth, so we're investing in dedicated expertise to support our largest and most complex accounts. We want to drive the adoption of our products, and unlock long term value through strategic partnerships. This is a key role in helping to shape the future of Enterprise customer success at Street Group. Over the past five years, we've been working on Street.co.uk - our groundbreaking product that puts transparency, user experience, and beautiful design at the heart of the property industry. Joining our dynamic and ambitious Street.co.uk team, you will be a dedicated product specialist for our customers as they begin their journey with Street, driving client success while identifying opportunities for growth and long term value across Street Group's ecosystem of products. You will have the autonomy of planning your diary and workshops whilst making sure you are constantly going above and beyond for our customers in helping them find their way around the system, and the chance to make a genuine impact as we scale the business. A bit about you You'll have a background in Customer Success You are passionate about providing an excellent customer experience You have excellent written and verbal communication skills (fluency in written and spoken English) You're a dependable, motivated, self starter, with the ability to work independently and the inner drive to grow a company that is in an exciting period of rapid growth You're highly organised with exceptional attention to detail Here's what you can expect to be working on as a Customer Success Manager at Street Group Immersing yourself in the company and building knowledge of our evolving product Ensuring feedback flows from Customer Success to the relevant business and product teams Supporting our clients to achieve great results with Street.co.uk; from onboarding new clients to proactively ensuring existing clients are getting the most out of the software Collaborating with the sales and technology team members to design and implement new product features that reflect the voice of our customers Implementing creative solutions to proactively resolve potential issues for customers Providing exceptional technical support via phone and email to Street clients Upselling additional products to existing clients Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and are about to rule yourself out based on the above criteria; please consider applying anyway. We'd love to see your application! Who are Street Group? We're an award winning PropTech business based in Manchester, founded in 2015 by brother and sister duo, Tom & Heather Staff. Most of us have personal experience of how painful moving can be, and Tom and Heather saw an opportunity to change this: utilising technology, as well as our incredibly talented team, to improve the industry for everyone. Back in 2015, our co Founder, Tom Staff, spent his evenings building Spectre v1.0. He'd seen first hand an opportunity to automate the very manual process of winning new business for estate agents. Spectre is now our multi award winning, instruction generation tool, generating an average return on investment for them of over 3000%. Street.co.uk then launched back in 2020 and serves as our game changing CRM, allowing agents to deliver a service that aligns seamlessly with the modern, 'on demand' needs of customers and their busy lifestyles. Our products, Street.co.uk and Spectre form a powerful duo, working harmoniously together to transform an agent's job. From securing more leads and winning new instructions to streamlining business operations and growing market share, our products are supercharging 1,000s of agencies across the UK. Hybrid working - you can work from home up to 3 days per week ️ Guilt Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!) Joining a culture that supports your development and encourages growth £500 yearly L&D budget for your career development Your birthday on us - we pay, you stay away 'Give something back' - 2 paid days volunteering on us Enhanced maternity, paternity & adoption pay Mental health & well being support via Health Assured Regular well being initiatives Flexible working hours Public transport season ticket loans Paid menopause leave Holiday buying scheme Joining a new team in an exciting business with huge ambition Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day A chance to work on cutting edge technology Comfortable, relaxed office space - office dogs welcome! Fully stocked fridge and beers (or an alternative) on us every Friday afternoon Company and team off sites, events and happy hours Cycle to work scheme Electric car salary sacrifice scheme Feel good about sustainability - we're a climate positive company! Up to £33,000 plus commission, with an estimated OTE of £40k. However, sometimes the perfect person is far more or less experienced than we anticipated. In these situations, planned ranges go out the window. If you think that might be the case, please apply and just let us know. We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified. Interview Process 3 stages (incl. a presentation) = Introductory call with one of our Talent team > Hiring Manager Interview > Final interview and presentation. We want to make our interviews as inclusive as possible, so if you need any adjustments made, or if there's anything you think we should be aware of during the interview process, please do let us know! We're a stellar team of experts spanning all facets of product, engineering, data, commercial and talent. With a suite of innovative products, we're leading the charge of modern estate agency and moving real estate into a new age pairing UK agents with tomorrow's technology.
Jan 21, 2026
Full time
Manchester (Hybrid, up to 3 days WFH) Up to £33k (OTE up to £40k) Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK Estate Agencies through world class technology. As our client base rapidly expands, particularly among enterprise estate agencies, we are entering a pivotal moment of growth, so we're investing in dedicated expertise to support our largest and most complex accounts. We want to drive the adoption of our products, and unlock long term value through strategic partnerships. This is a key role in helping to shape the future of Enterprise customer success at Street Group. Over the past five years, we've been working on Street.co.uk - our groundbreaking product that puts transparency, user experience, and beautiful design at the heart of the property industry. Joining our dynamic and ambitious Street.co.uk team, you will be a dedicated product specialist for our customers as they begin their journey with Street, driving client success while identifying opportunities for growth and long term value across Street Group's ecosystem of products. You will have the autonomy of planning your diary and workshops whilst making sure you are constantly going above and beyond for our customers in helping them find their way around the system, and the chance to make a genuine impact as we scale the business. A bit about you You'll have a background in Customer Success You are passionate about providing an excellent customer experience You have excellent written and verbal communication skills (fluency in written and spoken English) You're a dependable, motivated, self starter, with the ability to work independently and the inner drive to grow a company that is in an exciting period of rapid growth You're highly organised with exceptional attention to detail Here's what you can expect to be working on as a Customer Success Manager at Street Group Immersing yourself in the company and building knowledge of our evolving product Ensuring feedback flows from Customer Success to the relevant business and product teams Supporting our clients to achieve great results with Street.co.uk; from onboarding new clients to proactively ensuring existing clients are getting the most out of the software Collaborating with the sales and technology team members to design and implement new product features that reflect the voice of our customers Implementing creative solutions to proactively resolve potential issues for customers Providing exceptional technical support via phone and email to Street clients Upselling additional products to existing clients Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and are about to rule yourself out based on the above criteria; please consider applying anyway. We'd love to see your application! Who are Street Group? We're an award winning PropTech business based in Manchester, founded in 2015 by brother and sister duo, Tom & Heather Staff. Most of us have personal experience of how painful moving can be, and Tom and Heather saw an opportunity to change this: utilising technology, as well as our incredibly talented team, to improve the industry for everyone. Back in 2015, our co Founder, Tom Staff, spent his evenings building Spectre v1.0. He'd seen first hand an opportunity to automate the very manual process of winning new business for estate agents. Spectre is now our multi award winning, instruction generation tool, generating an average return on investment for them of over 3000%. Street.co.uk then launched back in 2020 and serves as our game changing CRM, allowing agents to deliver a service that aligns seamlessly with the modern, 'on demand' needs of customers and their busy lifestyles. Our products, Street.co.uk and Spectre form a powerful duo, working harmoniously together to transform an agent's job. From securing more leads and winning new instructions to streamlining business operations and growing market share, our products are supercharging 1,000s of agencies across the UK. Hybrid working - you can work from home up to 3 days per week ️ Guilt Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!) Joining a culture that supports your development and encourages growth £500 yearly L&D budget for your career development Your birthday on us - we pay, you stay away 'Give something back' - 2 paid days volunteering on us Enhanced maternity, paternity & adoption pay Mental health & well being support via Health Assured Regular well being initiatives Flexible working hours Public transport season ticket loans Paid menopause leave Holiday buying scheme Joining a new team in an exciting business with huge ambition Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day A chance to work on cutting edge technology Comfortable, relaxed office space - office dogs welcome! Fully stocked fridge and beers (or an alternative) on us every Friday afternoon Company and team off sites, events and happy hours Cycle to work scheme Electric car salary sacrifice scheme Feel good about sustainability - we're a climate positive company! Up to £33,000 plus commission, with an estimated OTE of £40k. However, sometimes the perfect person is far more or less experienced than we anticipated. In these situations, planned ranges go out the window. If you think that might be the case, please apply and just let us know. We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified. Interview Process 3 stages (incl. a presentation) = Introductory call with one of our Talent team > Hiring Manager Interview > Final interview and presentation. We want to make our interviews as inclusive as possible, so if you need any adjustments made, or if there's anything you think we should be aware of during the interview process, please do let us know! We're a stellar team of experts spanning all facets of product, engineering, data, commercial and talent. With a suite of innovative products, we're leading the charge of modern estate agency and moving real estate into a new age pairing UK agents with tomorrow's technology.
# Personal Assistant to Managing DirectorJob Req ID: 55115Posting Date: 19 Jan 2026Function: Corporate FunctionsUnit: DigitalLocation: 1 Braham Street, London, United KingdomSalary: Fixed rate, with great BT benefits! Hybrid 3 days a week together out of our London, One Braham office (flexible 2 days remote wherever). Why this job matters At BT Digital, we're passionate about creating a future where everyone can thrive. As a Personal Assistant to a Managing Director, you'll be at the heart of our mission-helping to deliver innovative digital solutions that make a real difference for our customers and communities.We believe our strength comes from our diversity. We're committed to building a team that reflects the communities we serve and welcome applications from everyone, regardless of background or life experience. If you need adjustments to the interview process or flexible working arrangements, just let us know-your needs and wellbeing are important to us. What you'll be doing Providing proactive, high-quality support to senior leaders, making sure their days run smoothly and their priorities are met. Managing complex diaries and travel plans, building strong partnerships and understanding what makes each leader tick. Embracing change and championing new ways of working, using digital tools and collaboration apps to make life easier for everyone. Preparing meeting papers, agendas, and presentations, ensuring everything is ready so our leaders can focus on what matters. Building relationships across the business and beyond, acting as a friendly and reliable point of contact. Handling sensitive information with care, always maintaining confidentiality and trust. Supporting new team members, helping everyone feel welcome and included from day one. Taking initiative, anticipating needs, and finding creative solutions-whether that's managing priorities, solving problems, or supporting special projects. The skills and experience you'll bring Experience as an Executive or Personal Assistant supporting senior leaders (Managing Director level), with a proven track record in complex diary and travel management. You're diplomatic, discreet, and trusted with sensitive matters-confidentiality and integrity are second nature. A self-starter who thrives in a fast-paced environment, responding quickly and using initiative, while knowing when to seek guidance. A natural relationship builder, with a professional presence and the ability to influence outcomes through others. Outstanding written and verbal communication skills, able to make complex information clear and accessible for everyone. Digitally savvy: a power user of Office 365 and collaboration apps, experienced in setting up and managing Microsoft Teams channels and OneNote, and confident with internal systems and governance. Highly organised, with a strong grasp of detail, deadlines, and structured problem-solving. Committed to continuous learning and personal growth, always looking for ways to improve and develop. Benefits Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family Hugediscounts of EE & BT products including your Mobile and Broadband - saving youhundredsofpoundsevery year Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want Season TicketTravel Loan - Giving you the funds topay for your travelto and from work up front, making a difference where it countsBT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Jan 21, 2026
Full time
# Personal Assistant to Managing DirectorJob Req ID: 55115Posting Date: 19 Jan 2026Function: Corporate FunctionsUnit: DigitalLocation: 1 Braham Street, London, United KingdomSalary: Fixed rate, with great BT benefits! Hybrid 3 days a week together out of our London, One Braham office (flexible 2 days remote wherever). Why this job matters At BT Digital, we're passionate about creating a future where everyone can thrive. As a Personal Assistant to a Managing Director, you'll be at the heart of our mission-helping to deliver innovative digital solutions that make a real difference for our customers and communities.We believe our strength comes from our diversity. We're committed to building a team that reflects the communities we serve and welcome applications from everyone, regardless of background or life experience. If you need adjustments to the interview process or flexible working arrangements, just let us know-your needs and wellbeing are important to us. What you'll be doing Providing proactive, high-quality support to senior leaders, making sure their days run smoothly and their priorities are met. Managing complex diaries and travel plans, building strong partnerships and understanding what makes each leader tick. Embracing change and championing new ways of working, using digital tools and collaboration apps to make life easier for everyone. Preparing meeting papers, agendas, and presentations, ensuring everything is ready so our leaders can focus on what matters. Building relationships across the business and beyond, acting as a friendly and reliable point of contact. Handling sensitive information with care, always maintaining confidentiality and trust. Supporting new team members, helping everyone feel welcome and included from day one. Taking initiative, anticipating needs, and finding creative solutions-whether that's managing priorities, solving problems, or supporting special projects. The skills and experience you'll bring Experience as an Executive or Personal Assistant supporting senior leaders (Managing Director level), with a proven track record in complex diary and travel management. You're diplomatic, discreet, and trusted with sensitive matters-confidentiality and integrity are second nature. A self-starter who thrives in a fast-paced environment, responding quickly and using initiative, while knowing when to seek guidance. A natural relationship builder, with a professional presence and the ability to influence outcomes through others. Outstanding written and verbal communication skills, able to make complex information clear and accessible for everyone. Digitally savvy: a power user of Office 365 and collaboration apps, experienced in setting up and managing Microsoft Teams channels and OneNote, and confident with internal systems and governance. Highly organised, with a strong grasp of detail, deadlines, and structured problem-solving. Committed to continuous learning and personal growth, always looking for ways to improve and develop. Benefits Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family Hugediscounts of EE & BT products including your Mobile and Broadband - saving youhundredsofpoundsevery year Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want Season TicketTravel Loan - Giving you the funds topay for your travelto and from work up front, making a difference where it countsBT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Enterprise Architect page is loaded Enterprise Architectlocations: GB.Potters Bar.Connect Plus House: GB.Leatherhead.Connect Plustime type: Full timeposted on: Posted Todayjob requisition id: R-144240 Job Description OverviewEnterprise Architect to play a vital role in the delivery of the Digital Transformation of the M25 joint venture (busiest motorway network in Europe) - being instrumental in strategic change programmes and identifying innovative solutions to business needs. Accountability for IT architecture for the M25 IT systems and a roadmap of activity, aligned to architecture principles, to improve the longer-term architecture.Ensure development and adoption of a consistent structured methodology for enterprise architecture on the M25, reporting progress, developing, and managing an enterprise architecture plan and implementing appropriate governance. Working with the Project Managers and business leads so that the portfolio of projects progress to plan and any concerns are escalated as required to the Head of Business Transformation and Senior Leadership Team.Work with wider Business Transformation team, sharing architectural principles, logic of architectural decisions and impact for projects, IT service and Information Security. In addition, build strong relationship with communications, HR, Business Planning & Performance, Asset & Network Planning, Asset Delivery and Network Operations to ensure that they are aware of the architectural process, roadmap and improvements. Your roleWork with stakeholders across the M25 community to share lessons on technology decisions, proposals for alternative technology solutions and benefits of consistency around defined technology stacks. Own and manage the Technical Design Authority (TDA), providing challenge on new solutions, understanding how solutions have been developed and ensuring secure by design principles are followed. Identify technical impact for projects / programmes and ensure project and programme managers are managing this effectively.In conjunction with the Head of Business Transformation, Digital Delivery Lead and IT Service Lead, feed into the development of a digital strategy, vision, and roadmap to build engagement and communicate delivery of the wider portfolio.Understand financial impact of TDA decisions and work to mitigate any adverse impact on budgets with the Head of Business Transformation.Support large change programmes, that include procurement exercises, providing input into procurement processes and scoring potential suppliers based on their technical capabilities and alignment to architecture principles.Self-starter who can work independently but draw upon business teams where required - developing solutions to specific business needs, understanding business requirements, and reviewing solution impacts. Delivery of enterprise architecture processes and principles. Development of an enterprise architecture methodology, including key artefacts. Capture enterprise architecture decisions, providing logic and proposing plans to mitigate these impacts. Regular updates on progress made and status reporting to the Head of Business Transformation and Business Planning Director. Running and managing the Technical Design Authority (TDA) to review all proposed technical solutions and focus on bespoke solutions to ensure they have been coded effectively and considered security as part of their development. Supporting key governance forums, such as the Change Board and providing regular contributions to the Portfolio Review Meeting. Identification, reporting and tracking of architecture risks, issues, and dependencies. Escalating as required. About you Essential Successfully running enterprise architecture for small and medium size organisations. Understanding of established architectural frameworks. Supporting delivery of technical solutions and ensuring compliance with business requirements. Presenting updates at complex governance forums. Engaging senior level stakeholders and obtaining buy-in. Developing an enterprise architecture strategy organisation wide, along with roadmap, and communicating this to the business. Shaping of enterprise architecture initiatives and activities. Understanding of M25 business, digital technology and its application. Engaging third party suppliers to understand their technical solutions and their development roadmaps. Interdependency identification and tracking. Management of technical debt. Familiarity with architecture frameworks (e.g., TOGAF). Technical proficiency in data platforms (e.g., AWS Redshift, MS SQL Server), BI tools (e.g., Power BI), and scripting (SQL, Python/R). Desirable Information Security experience and understanding of NIS (Network and Information Systems) regulations and ISO27001 accreditation. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Actively collects customer information and uses it to improve services and solutions. Manages the experience of customers to ensure positive relationships are established and maintained. Focus on Excellence: Willing to go the extra mile to exceed expectations. Continually searches for ways to add value and take performance to the next level. Teamwork & Collaboration: Puts aside personal agendas to work for the benefit of customers and suppliers and other stakeholders. Proactively builds knowledge through sharing knowledge, ideas and expertise with others. Respect: Recognise and value our customers and people by encouraging and engaging. Trust: Be open and honest with all our customers and each other, reliable and predictable (no surprises) and approach everything we do with a 'can-do' attitude. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis ,
Jan 21, 2026
Full time
Enterprise Architect page is loaded Enterprise Architectlocations: GB.Potters Bar.Connect Plus House: GB.Leatherhead.Connect Plustime type: Full timeposted on: Posted Todayjob requisition id: R-144240 Job Description OverviewEnterprise Architect to play a vital role in the delivery of the Digital Transformation of the M25 joint venture (busiest motorway network in Europe) - being instrumental in strategic change programmes and identifying innovative solutions to business needs. Accountability for IT architecture for the M25 IT systems and a roadmap of activity, aligned to architecture principles, to improve the longer-term architecture.Ensure development and adoption of a consistent structured methodology for enterprise architecture on the M25, reporting progress, developing, and managing an enterprise architecture plan and implementing appropriate governance. Working with the Project Managers and business leads so that the portfolio of projects progress to plan and any concerns are escalated as required to the Head of Business Transformation and Senior Leadership Team.Work with wider Business Transformation team, sharing architectural principles, logic of architectural decisions and impact for projects, IT service and Information Security. In addition, build strong relationship with communications, HR, Business Planning & Performance, Asset & Network Planning, Asset Delivery and Network Operations to ensure that they are aware of the architectural process, roadmap and improvements. Your roleWork with stakeholders across the M25 community to share lessons on technology decisions, proposals for alternative technology solutions and benefits of consistency around defined technology stacks. Own and manage the Technical Design Authority (TDA), providing challenge on new solutions, understanding how solutions have been developed and ensuring secure by design principles are followed. Identify technical impact for projects / programmes and ensure project and programme managers are managing this effectively.In conjunction with the Head of Business Transformation, Digital Delivery Lead and IT Service Lead, feed into the development of a digital strategy, vision, and roadmap to build engagement and communicate delivery of the wider portfolio.Understand financial impact of TDA decisions and work to mitigate any adverse impact on budgets with the Head of Business Transformation.Support large change programmes, that include procurement exercises, providing input into procurement processes and scoring potential suppliers based on their technical capabilities and alignment to architecture principles.Self-starter who can work independently but draw upon business teams where required - developing solutions to specific business needs, understanding business requirements, and reviewing solution impacts. Delivery of enterprise architecture processes and principles. Development of an enterprise architecture methodology, including key artefacts. Capture enterprise architecture decisions, providing logic and proposing plans to mitigate these impacts. Regular updates on progress made and status reporting to the Head of Business Transformation and Business Planning Director. Running and managing the Technical Design Authority (TDA) to review all proposed technical solutions and focus on bespoke solutions to ensure they have been coded effectively and considered security as part of their development. Supporting key governance forums, such as the Change Board and providing regular contributions to the Portfolio Review Meeting. Identification, reporting and tracking of architecture risks, issues, and dependencies. Escalating as required. About you Essential Successfully running enterprise architecture for small and medium size organisations. Understanding of established architectural frameworks. Supporting delivery of technical solutions and ensuring compliance with business requirements. Presenting updates at complex governance forums. Engaging senior level stakeholders and obtaining buy-in. Developing an enterprise architecture strategy organisation wide, along with roadmap, and communicating this to the business. Shaping of enterprise architecture initiatives and activities. Understanding of M25 business, digital technology and its application. Engaging third party suppliers to understand their technical solutions and their development roadmaps. Interdependency identification and tracking. Management of technical debt. Familiarity with architecture frameworks (e.g., TOGAF). Technical proficiency in data platforms (e.g., AWS Redshift, MS SQL Server), BI tools (e.g., Power BI), and scripting (SQL, Python/R). Desirable Information Security experience and understanding of NIS (Network and Information Systems) regulations and ISO27001 accreditation. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Actively collects customer information and uses it to improve services and solutions. Manages the experience of customers to ensure positive relationships are established and maintained. Focus on Excellence: Willing to go the extra mile to exceed expectations. Continually searches for ways to add value and take performance to the next level. Teamwork & Collaboration: Puts aside personal agendas to work for the benefit of customers and suppliers and other stakeholders. Proactively builds knowledge through sharing knowledge, ideas and expertise with others. Respect: Recognise and value our customers and people by encouraging and engaging. Trust: Be open and honest with all our customers and each other, reliable and predictable (no surprises) and approach everything we do with a 'can-do' attitude. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis ,
Enterprise Architect page is loaded Enterprise Architectlocations: GB.Potters Bar.Connect Plus House: GB.Leatherhead.Connect Plustime type: Full timeposted on: Posted Todayjob requisition id: R-144240 Job Description OverviewEnterprise Architect to play a vital role in the delivery of the Digital Transformation of the M25 joint venture (busiest motorway network in Europe) - being instrumental in strategic change programmes and identifying innovative solutions to business needs. Accountability for IT architecture for the M25 IT systems and a roadmap of activity, aligned to architecture principles, to improve the longer-term architecture.Ensure development and adoption of a consistent structured methodology for enterprise architecture on the M25, reporting progress, developing, and managing an enterprise architecture plan and implementing appropriate governance. Working with the Project Managers and business leads so that the portfolio of projects progress to plan and any concerns are escalated as required to the Head of Business Transformation and Senior Leadership Team.Work with wider Business Transformation team, sharing architectural principles, logic of architectural decisions and impact for projects, IT service and Information Security. In addition, build strong relationship with communications, HR, Business Planning & Performance, Asset & Network Planning, Asset Delivery and Network Operations to ensure that they are aware of the architectural process, roadmap and improvements. Your roleWork with stakeholders across the M25 community to share lessons on technology decisions, proposals for alternative technology solutions and benefits of consistency around defined technology stacks. Own and manage the Technical Design Authority (TDA), providing challenge on new solutions, understanding how solutions have been developed and ensuring secure by design principles are followed. Identify technical impact for projects / programmes and ensure project and programme managers are managing this effectively.In conjunction with the Head of Business Transformation, Digital Delivery Lead and IT Service Lead, feed into the development of a digital strategy, vision, and roadmap to build engagement and communicate delivery of the wider portfolio.Understand financial impact of TDA decisions and work to mitigate any adverse impact on budgets with the Head of Business Transformation.Support large change programmes, that include procurement exercises, providing input into procurement processes and scoring potential suppliers based on their technical capabilities and alignment to architecture principles.Self-starter who can work independently but draw upon business teams where required - developing solutions to specific business needs, understanding business requirements, and reviewing solution impacts. Delivery of enterprise architecture processes and principles. Development of an enterprise architecture methodology, including key artefacts. Capture enterprise architecture decisions, providing logic and proposing plans to mitigate these impacts. Regular updates on progress made and status reporting to the Head of Business Transformation and Business Planning Director. Running and managing the Technical Design Authority (TDA) to review all proposed technical solutions and focus on bespoke solutions to ensure they have been coded effectively and considered security as part of their development. Supporting key governance forums, such as the Change Board and providing regular contributions to the Portfolio Review Meeting. Identification, reporting and tracking of architecture risks, issues, and dependencies. Escalating as required. About you Essential Successfully running enterprise architecture for small and medium size organisations. Understanding of established architectural frameworks. Supporting delivery of technical solutions and ensuring compliance with business requirements. Presenting updates at complex governance forums. Engaging senior level stakeholders and obtaining buy-in. Developing an enterprise architecture strategy organisation wide, along with roadmap, and communicating this to the business. Shaping of enterprise architecture initiatives and activities. Understanding of M25 business, digital technology and its application. Engaging third party suppliers to understand their technical solutions and their development roadmaps. Interdependency identification and tracking. Management of technical debt. Familiarity with architecture frameworks (e.g., TOGAF). Technical proficiency in data platforms (e.g., AWS Redshift, MS SQL Server), BI tools (e.g., Power BI), and scripting (SQL, Python/R). Desirable Information Security experience and understanding of NIS (Network and Information Systems) regulations and ISO27001 accreditation. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Actively collects customer information and uses it to improve services and solutions. Manages the experience of customers to ensure positive relationships are established and maintained. Focus on Excellence: Willing to go the extra mile to exceed expectations. Continually searches for ways to add value and take performance to the next level. Teamwork & Collaboration: Puts aside personal agendas to work for the benefit of customers and suppliers and other stakeholders. Proactively builds knowledge through sharing knowledge, ideas and expertise with others. Respect: Recognise and value our customers and people by encouraging and engaging. Trust: Be open and honest with all our customers and each other, reliable and predictable (no surprises) and approach everything we do with a 'can-do' attitude. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis ,
Jan 21, 2026
Full time
Enterprise Architect page is loaded Enterprise Architectlocations: GB.Potters Bar.Connect Plus House: GB.Leatherhead.Connect Plustime type: Full timeposted on: Posted Todayjob requisition id: R-144240 Job Description OverviewEnterprise Architect to play a vital role in the delivery of the Digital Transformation of the M25 joint venture (busiest motorway network in Europe) - being instrumental in strategic change programmes and identifying innovative solutions to business needs. Accountability for IT architecture for the M25 IT systems and a roadmap of activity, aligned to architecture principles, to improve the longer-term architecture.Ensure development and adoption of a consistent structured methodology for enterprise architecture on the M25, reporting progress, developing, and managing an enterprise architecture plan and implementing appropriate governance. Working with the Project Managers and business leads so that the portfolio of projects progress to plan and any concerns are escalated as required to the Head of Business Transformation and Senior Leadership Team.Work with wider Business Transformation team, sharing architectural principles, logic of architectural decisions and impact for projects, IT service and Information Security. In addition, build strong relationship with communications, HR, Business Planning & Performance, Asset & Network Planning, Asset Delivery and Network Operations to ensure that they are aware of the architectural process, roadmap and improvements. Your roleWork with stakeholders across the M25 community to share lessons on technology decisions, proposals for alternative technology solutions and benefits of consistency around defined technology stacks. Own and manage the Technical Design Authority (TDA), providing challenge on new solutions, understanding how solutions have been developed and ensuring secure by design principles are followed. Identify technical impact for projects / programmes and ensure project and programme managers are managing this effectively.In conjunction with the Head of Business Transformation, Digital Delivery Lead and IT Service Lead, feed into the development of a digital strategy, vision, and roadmap to build engagement and communicate delivery of the wider portfolio.Understand financial impact of TDA decisions and work to mitigate any adverse impact on budgets with the Head of Business Transformation.Support large change programmes, that include procurement exercises, providing input into procurement processes and scoring potential suppliers based on their technical capabilities and alignment to architecture principles.Self-starter who can work independently but draw upon business teams where required - developing solutions to specific business needs, understanding business requirements, and reviewing solution impacts. Delivery of enterprise architecture processes and principles. Development of an enterprise architecture methodology, including key artefacts. Capture enterprise architecture decisions, providing logic and proposing plans to mitigate these impacts. Regular updates on progress made and status reporting to the Head of Business Transformation and Business Planning Director. Running and managing the Technical Design Authority (TDA) to review all proposed technical solutions and focus on bespoke solutions to ensure they have been coded effectively and considered security as part of their development. Supporting key governance forums, such as the Change Board and providing regular contributions to the Portfolio Review Meeting. Identification, reporting and tracking of architecture risks, issues, and dependencies. Escalating as required. About you Essential Successfully running enterprise architecture for small and medium size organisations. Understanding of established architectural frameworks. Supporting delivery of technical solutions and ensuring compliance with business requirements. Presenting updates at complex governance forums. Engaging senior level stakeholders and obtaining buy-in. Developing an enterprise architecture strategy organisation wide, along with roadmap, and communicating this to the business. Shaping of enterprise architecture initiatives and activities. Understanding of M25 business, digital technology and its application. Engaging third party suppliers to understand their technical solutions and their development roadmaps. Interdependency identification and tracking. Management of technical debt. Familiarity with architecture frameworks (e.g., TOGAF). Technical proficiency in data platforms (e.g., AWS Redshift, MS SQL Server), BI tools (e.g., Power BI), and scripting (SQL, Python/R). Desirable Information Security experience and understanding of NIS (Network and Information Systems) regulations and ISO27001 accreditation. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Actively collects customer information and uses it to improve services and solutions. Manages the experience of customers to ensure positive relationships are established and maintained. Focus on Excellence: Willing to go the extra mile to exceed expectations. Continually searches for ways to add value and take performance to the next level. Teamwork & Collaboration: Puts aside personal agendas to work for the benefit of customers and suppliers and other stakeholders. Proactively builds knowledge through sharing knowledge, ideas and expertise with others. Respect: Recognise and value our customers and people by encouraging and engaging. Trust: Be open and honest with all our customers and each other, reliable and predictable (no surprises) and approach everything we do with a 'can-do' attitude. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis ,
Edinburgh / Hybrid Engineering & Technology At FanDuel Group, we give fans a new and innovative way to interact with their favourite games, sports and teams. We're dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does "winning" look like at FanDuel? It's recognition for your hard earned results, a culture that brings out your best work-and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we'll never compromise when it comes to looking out for our teammates. From creative professionals to cutting edge technology innovators, FanDuel offers a wide range of career opportunities, best in class benefits, and the tools to explore and grow into your best selves. At FanDuel, our principle of "We Are One Team" runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful. THE POSITION Our roster has an opening with your name on it FanDuel is looking for a highly technical and detail oriented Systems Admin, Marketing Technology to own the end to end execution of data and technical integrations that power our marketing ecosystem. In this role, you will ensure the successful implementation of data pipelines, event instrumentation, customer attributes, and system to system connections that fuel marketing activation, personalisation, and automation across all channels. You will sit within the Marketing Technology & Operations organisation and work cross functionally with Data, Product, Marketing Strategy, Engineering, and Marketing Operations to translate business requirements into accurate, scalable, and future proof technical solutions and executions. This role is ideal for someone passionate about data architecture, marketing technology, and operational excellence-someone who enjoys digging into APIs, ETL workflows, marketing platforms, and orchestration logic to enable world class marketing experiences. THE GAME PLAN Everyone on our team has a part to play Technical Implementation & Data Architecture Own implementation of new marketing data pipelines, customer events, and attribute generation across FanDuel's martech stack, ensuring accuracy, scalability, and alignment with data governance standards. Translate marketing requirements into robust technical specifications-including event schemas, workflow designs, data transformations, and integration logic-with an eye toward opportunities for AI driven automation and optimization. Partner with data, product and engineering teams to introduce net new data points, refine data structures, and optimize data consumption for downstream activation. Ensure governance of Martech tooling (e.g., CDPs, Data Activation tools, and Customer Experience Platforms) to maintain operational excellence, AI readiness, and seamless connectivity across Marketing and Media technology partners. Systems Integration & Martech Connectivity Implement and maintain integrations between martech systems (ETL, CDPs, promotional engines, content tools, analytics platforms) using REST APIs, webhooks, and structured data formats such as JSON, with increasing leverage of AI driven validation and monitoring where appropriate. Lead setup and configuration of new tools, features, and marketing capabilities, ensuring they are technically sound, AI capable where relevant, and ready for operational adoption. Support data driven personalisation and cross channel orchestration by ensuring underlying data flows, model inputs, and attribute lifecycles are correct and consistent. Marketing Enablement & Operational Excellence Serve as a key technical liaison across Customer Marketing, Data Science, Technology, and Product to ensure new capabilities are scoped, implemented, validated, and utilised effectively. Conduct end to end QA of data integrations, campaign triggers, and attribute logic to prevent errors and ensure high quality execution. Create and maintain technical documentation and implementation guides in Confluence, ensuring transparency, knowledge transfer, and clarity around AI enabled features and automation logic. Help champion best practices and ways of working, including prioritisation frameworks, workflow governance, and consistent implementation standards across marketing technologies. Identify gaps in the martech ecosystem and recommend new integrations or techniques-including AI enhanced approaches-to improve marketing precision, personalisation, and automation. Evaluate the technical feasibility of new marketing strategies and propose scalable solutions that responsibly incorporate machine learning, generative AI, or adaptive decisioning. Contribute to transformation initiatives that embed AI, model driven marketing, and advanced segmentation capabilities throughout the stack, strengthening FanDuel's ability to deliver timely, personalised experiences. THE STATS What we're looking for in our next teammate Technical Expertise Experience in marketing technology implementation, data engineering support, or marketing operations with a strong technical focus. (Blended requirement based on manager and senior analyst levels.) Advanced proficiency in SQL and experience working with structured and semi structured data (JSON, APIs, event payloads). Hands on experience with ETL/data integration tools (e.g., Hightouch, KNIME, AWS, Microsoft, SAP) and API based integrations. Familiarity with CDPs, marketing automation tools, and orchestration platforms. Experience implementing or managing server based automations or cloud environments. Implementation & Operational Skills Demonstrated success translating business needs into detailed technical requirements and scalable implementations. Ability to lead cross functional technical projects, influence stakeholders, and manage competing priorities. Strong problem solving skills with a meticulous eye for data accuracy, quality assurance, and debugging workflows. Experience with project management tools such as Jira, Asana, or A proactive, curious, solution oriented mindset with a passion for technical problem solving. Excellent communication skills, with the ability to explain technical concepts to non technical partners. Strong desire to build, improve, and innovate within a fast moving, high growth technology environment. Collaborative spirit-someone who values being part of One Team and thrives in cross functional partnership. ABOUT FANDUEL GROUP FanDuel Group is an innovative sports tech entertainment company that is changing the way consumers engage with their favourite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel Group consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance deposit wagering, and TV/media. FanDuel Group has a presence across all 50 states with approximately 17 million customers and 28 retail locations. The company is based in New York with offices in California, New Jersey, Florida, Oregon, Georgia, Portugal, Romania and Scotland. Its network FanDuel TV and FanDuel+ are broadly distributed on linear cable television and through its relationships with leading direct to consumer OTT platforms. FanDuel Group is a subsidiary of Flutter Entertainment plc, the world's largest sports betting and gaming operator with a portfolio of globally recognised brands and a constituent of the FTSE 100 index of the London Stock Exchange. PLAYER CONTRACT We treat our team right From our many opportunities for professional development to our generous insurance and paid leave policies, we're committed to making sure our employees get as much out of FanDuel as we ask them to give. Competitive compensation is just the beginning. As part of our team, you can expect: An exciting and fun environment committed to driving real growth Opportunities to build really cool products that fans love Mentorship and professional development resources to help you refine your game Flexible vacation allowance to let you refuel Hall of Fame benefit programs and platforms FanDuel Group is an equal opportunities employer and we believe, as one of our principal states, "We Are One Team!". We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. We want our team to include diverse individuals because diversity of thought, diversity of perspectives, and diversity of experiences leads to better performance. Having a diverse and inclusive workforce is a core value that we believe makes our company stronger and more competitive as One Team! Apply for this position Technology We're the backbone and the turbo engine behind FanDuel's rise-and we don't just build software, we build the future. Step into our world and you'll find a frontier style playground where top tier talent tackles complex challenges head on. From crafting innovative tech to scaling a platform that's fast, secure, and rock solid, we're doing it all in one of the most regulated-and exciting-markets out there . click apply for full job details
Jan 21, 2026
Full time
Edinburgh / Hybrid Engineering & Technology At FanDuel Group, we give fans a new and innovative way to interact with their favourite games, sports and teams. We're dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does "winning" look like at FanDuel? It's recognition for your hard earned results, a culture that brings out your best work-and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we'll never compromise when it comes to looking out for our teammates. From creative professionals to cutting edge technology innovators, FanDuel offers a wide range of career opportunities, best in class benefits, and the tools to explore and grow into your best selves. At FanDuel, our principle of "We Are One Team" runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful. THE POSITION Our roster has an opening with your name on it FanDuel is looking for a highly technical and detail oriented Systems Admin, Marketing Technology to own the end to end execution of data and technical integrations that power our marketing ecosystem. In this role, you will ensure the successful implementation of data pipelines, event instrumentation, customer attributes, and system to system connections that fuel marketing activation, personalisation, and automation across all channels. You will sit within the Marketing Technology & Operations organisation and work cross functionally with Data, Product, Marketing Strategy, Engineering, and Marketing Operations to translate business requirements into accurate, scalable, and future proof technical solutions and executions. This role is ideal for someone passionate about data architecture, marketing technology, and operational excellence-someone who enjoys digging into APIs, ETL workflows, marketing platforms, and orchestration logic to enable world class marketing experiences. THE GAME PLAN Everyone on our team has a part to play Technical Implementation & Data Architecture Own implementation of new marketing data pipelines, customer events, and attribute generation across FanDuel's martech stack, ensuring accuracy, scalability, and alignment with data governance standards. Translate marketing requirements into robust technical specifications-including event schemas, workflow designs, data transformations, and integration logic-with an eye toward opportunities for AI driven automation and optimization. Partner with data, product and engineering teams to introduce net new data points, refine data structures, and optimize data consumption for downstream activation. Ensure governance of Martech tooling (e.g., CDPs, Data Activation tools, and Customer Experience Platforms) to maintain operational excellence, AI readiness, and seamless connectivity across Marketing and Media technology partners. Systems Integration & Martech Connectivity Implement and maintain integrations between martech systems (ETL, CDPs, promotional engines, content tools, analytics platforms) using REST APIs, webhooks, and structured data formats such as JSON, with increasing leverage of AI driven validation and monitoring where appropriate. Lead setup and configuration of new tools, features, and marketing capabilities, ensuring they are technically sound, AI capable where relevant, and ready for operational adoption. Support data driven personalisation and cross channel orchestration by ensuring underlying data flows, model inputs, and attribute lifecycles are correct and consistent. Marketing Enablement & Operational Excellence Serve as a key technical liaison across Customer Marketing, Data Science, Technology, and Product to ensure new capabilities are scoped, implemented, validated, and utilised effectively. Conduct end to end QA of data integrations, campaign triggers, and attribute logic to prevent errors and ensure high quality execution. Create and maintain technical documentation and implementation guides in Confluence, ensuring transparency, knowledge transfer, and clarity around AI enabled features and automation logic. Help champion best practices and ways of working, including prioritisation frameworks, workflow governance, and consistent implementation standards across marketing technologies. Identify gaps in the martech ecosystem and recommend new integrations or techniques-including AI enhanced approaches-to improve marketing precision, personalisation, and automation. Evaluate the technical feasibility of new marketing strategies and propose scalable solutions that responsibly incorporate machine learning, generative AI, or adaptive decisioning. Contribute to transformation initiatives that embed AI, model driven marketing, and advanced segmentation capabilities throughout the stack, strengthening FanDuel's ability to deliver timely, personalised experiences. THE STATS What we're looking for in our next teammate Technical Expertise Experience in marketing technology implementation, data engineering support, or marketing operations with a strong technical focus. (Blended requirement based on manager and senior analyst levels.) Advanced proficiency in SQL and experience working with structured and semi structured data (JSON, APIs, event payloads). Hands on experience with ETL/data integration tools (e.g., Hightouch, KNIME, AWS, Microsoft, SAP) and API based integrations. Familiarity with CDPs, marketing automation tools, and orchestration platforms. Experience implementing or managing server based automations or cloud environments. Implementation & Operational Skills Demonstrated success translating business needs into detailed technical requirements and scalable implementations. Ability to lead cross functional technical projects, influence stakeholders, and manage competing priorities. Strong problem solving skills with a meticulous eye for data accuracy, quality assurance, and debugging workflows. Experience with project management tools such as Jira, Asana, or A proactive, curious, solution oriented mindset with a passion for technical problem solving. Excellent communication skills, with the ability to explain technical concepts to non technical partners. Strong desire to build, improve, and innovate within a fast moving, high growth technology environment. Collaborative spirit-someone who values being part of One Team and thrives in cross functional partnership. ABOUT FANDUEL GROUP FanDuel Group is an innovative sports tech entertainment company that is changing the way consumers engage with their favourite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel Group consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance deposit wagering, and TV/media. FanDuel Group has a presence across all 50 states with approximately 17 million customers and 28 retail locations. The company is based in New York with offices in California, New Jersey, Florida, Oregon, Georgia, Portugal, Romania and Scotland. Its network FanDuel TV and FanDuel+ are broadly distributed on linear cable television and through its relationships with leading direct to consumer OTT platforms. FanDuel Group is a subsidiary of Flutter Entertainment plc, the world's largest sports betting and gaming operator with a portfolio of globally recognised brands and a constituent of the FTSE 100 index of the London Stock Exchange. PLAYER CONTRACT We treat our team right From our many opportunities for professional development to our generous insurance and paid leave policies, we're committed to making sure our employees get as much out of FanDuel as we ask them to give. Competitive compensation is just the beginning. As part of our team, you can expect: An exciting and fun environment committed to driving real growth Opportunities to build really cool products that fans love Mentorship and professional development resources to help you refine your game Flexible vacation allowance to let you refuel Hall of Fame benefit programs and platforms FanDuel Group is an equal opportunities employer and we believe, as one of our principal states, "We Are One Team!". We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. We want our team to include diverse individuals because diversity of thought, diversity of perspectives, and diversity of experiences leads to better performance. Having a diverse and inclusive workforce is a core value that we believe makes our company stronger and more competitive as One Team! Apply for this position Technology We're the backbone and the turbo engine behind FanDuel's rise-and we don't just build software, we build the future. Step into our world and you'll find a frontier style playground where top tier talent tackles complex challenges head on. From crafting innovative tech to scaling a platform that's fast, secure, and rock solid, we're doing it all in one of the most regulated-and exciting-markets out there . click apply for full job details
.Sr Director Security page is loaded Sr Director Securitylocations: United Kingdom: Oxfordtime type: Full timeposted on: Posted Todayjob requisition id: R106873 About our Team This team delivers outcomes, longer-term improvements and benefits that are measurable and impact the achievement of organization goals. This includes managing complex and critical issues, creating strategies and charting a course for cyber progress. About the Role As a BISO for our TIO markets, you will be responsible for planning, organizing, and executing enterprise-wide information and security initiatives. You will deliver long-term improvements and benefits impacting our organizational goals focusing on risk management and cybersecurity defences. Responsibilities Driving information, cyber and infrastructure security awareness and governance deep into the organization. This will involve aligning Business & Technology units with enterprise cybersecurity programs and objectives Providing a critical liaison role between the business unit and the Elsevier Cyber Security organization. This includes enhancing the level of collaboration and effective communications with key stakeholders/business units. Managing the oversight of technical risk assessments, such as vulnerability scanning, penetration testing, risk reviews for new applications, and third-party risk assessments. Leading, monitoring and managing security projects; provide expert guidance on security matters for other IT projects. Defining the information and infrastructure security utilizing a risk-based approach. Develop goals, training recommendations, strategies, plans, and success criteria needed to achieve the vision Developing and report cyber security metric scorecards to reflect the level of adoption and compliance to security policies/standards. Tasked with the remediation of vulnerabilities, and residual risks. Managing the oversight of technical risk assessments, such as vulnerability scanning, penetration testing, risk reviews for new applications. Leading, monitoring and managing security projects; provide expert guidance on security matters for other IT projects Providing leadership and direction for the integration of security strategy and architecture with business and IT strategy. Evaluate and design the implementation of new or updated information security hardware or software. Analyse its impact on the existing environment. Requirements You will have experience as a BISO for several years. As a BISO, you can show strong collaboration and communication skills with technical teams like security, infrastructure, operations, and software engineering. You will have expertise in Cyber Security, including incident response, risk management, and governance, by developing innovative strategies and security programs. Demonstrate extensive understanding of Information Security compliance and governance frameworks such as ISO27001. You will have extensive experience in problem-solving involving leading teams in identifying, researching, and coordinating the resources necessary to effectively. Work in a way that works for you: We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work About the business: A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. What you do every day will help advance science and healthcare to advance human progress. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.Elsevier is part of RELX Group.Let's shape progress together. Join
Jan 21, 2026
Full time
.Sr Director Security page is loaded Sr Director Securitylocations: United Kingdom: Oxfordtime type: Full timeposted on: Posted Todayjob requisition id: R106873 About our Team This team delivers outcomes, longer-term improvements and benefits that are measurable and impact the achievement of organization goals. This includes managing complex and critical issues, creating strategies and charting a course for cyber progress. About the Role As a BISO for our TIO markets, you will be responsible for planning, organizing, and executing enterprise-wide information and security initiatives. You will deliver long-term improvements and benefits impacting our organizational goals focusing on risk management and cybersecurity defences. Responsibilities Driving information, cyber and infrastructure security awareness and governance deep into the organization. This will involve aligning Business & Technology units with enterprise cybersecurity programs and objectives Providing a critical liaison role between the business unit and the Elsevier Cyber Security organization. This includes enhancing the level of collaboration and effective communications with key stakeholders/business units. Managing the oversight of technical risk assessments, such as vulnerability scanning, penetration testing, risk reviews for new applications, and third-party risk assessments. Leading, monitoring and managing security projects; provide expert guidance on security matters for other IT projects. Defining the information and infrastructure security utilizing a risk-based approach. Develop goals, training recommendations, strategies, plans, and success criteria needed to achieve the vision Developing and report cyber security metric scorecards to reflect the level of adoption and compliance to security policies/standards. Tasked with the remediation of vulnerabilities, and residual risks. Managing the oversight of technical risk assessments, such as vulnerability scanning, penetration testing, risk reviews for new applications. Leading, monitoring and managing security projects; provide expert guidance on security matters for other IT projects Providing leadership and direction for the integration of security strategy and architecture with business and IT strategy. Evaluate and design the implementation of new or updated information security hardware or software. Analyse its impact on the existing environment. Requirements You will have experience as a BISO for several years. As a BISO, you can show strong collaboration and communication skills with technical teams like security, infrastructure, operations, and software engineering. You will have expertise in Cyber Security, including incident response, risk management, and governance, by developing innovative strategies and security programs. Demonstrate extensive understanding of Information Security compliance and governance frameworks such as ISO27001. You will have extensive experience in problem-solving involving leading teams in identifying, researching, and coordinating the resources necessary to effectively. Work in a way that works for you: We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work About the business: A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. What you do every day will help advance science and healthcare to advance human progress. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.Elsevier is part of RELX Group.Let's shape progress together. Join
About the Opportunity As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful and partner closely with internal teams to amplify the voices of the customers. This is a high-velocity role, working with many different customers at all different parts of their journey. Your goal is to ensure positive customer experiences and hit customer retention benchmarks. What to expect? Monitor and guide new EMEA customers to ensure value expectations are aligned and achieved from the beginning Execute customer programs, partnering with our product, sales, and marketing teams Leverage tech tools to be able to manage your day-to-day, with a high level of throughput and organization, continually optimizing the workflows for maximum effectiveness Drive product adoption, customer satisfaction, and overall influence on customer health scores Monitor customer usage and health scores to proactively mitigate risks within a large book of business and nurture accounts ripe for expansion Partner with the Renewal team early and often to maintain a high rate of customer retention Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 10% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred Excellent oral and written communication skills in English 3+ years of experience in a customer-facing role; Customer Success Management or Account Management experience. Past history of meeting or exceeding goals Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Strong cross-functional participation and collaboration as a key team player Ability to understand Contentful APIs, as well as the modern content management and digital experience stack Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools) Well-developed attention to detail and organization skills ie: following processes, updating the relevant systems diligently, and making suggestions on improvements where required Technical understanding and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Customer-first mindset, where you and the company win by helping our customers succeed. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Jan 21, 2026
Full time
About the Opportunity As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful and partner closely with internal teams to amplify the voices of the customers. This is a high-velocity role, working with many different customers at all different parts of their journey. Your goal is to ensure positive customer experiences and hit customer retention benchmarks. What to expect? Monitor and guide new EMEA customers to ensure value expectations are aligned and achieved from the beginning Execute customer programs, partnering with our product, sales, and marketing teams Leverage tech tools to be able to manage your day-to-day, with a high level of throughput and organization, continually optimizing the workflows for maximum effectiveness Drive product adoption, customer satisfaction, and overall influence on customer health scores Monitor customer usage and health scores to proactively mitigate risks within a large book of business and nurture accounts ripe for expansion Partner with the Renewal team early and often to maintain a high rate of customer retention Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 10% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred Excellent oral and written communication skills in English 3+ years of experience in a customer-facing role; Customer Success Management or Account Management experience. Past history of meeting or exceeding goals Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Strong cross-functional participation and collaboration as a key team player Ability to understand Contentful APIs, as well as the modern content management and digital experience stack Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools) Well-developed attention to detail and organization skills ie: following processes, updating the relevant systems diligently, and making suggestions on improvements where required Technical understanding and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Customer-first mindset, where you and the company win by helping our customers succeed. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
About the role The Adecco Group is leading the global movement around the future of work. As that future evolves, we are reinventing the way we work, and the talent and technology solutions we deliver. We are seeking an experienced and strategic communicator to lead the design and execution of high-impact communication campaigns that enhance brand visibility, engage key audiences, and drive organisational goals. This role requires a seasoned professional with a strong background in communications strategy, campaign management, and cross-functional collaboration. You will oversee multiple campaigns, ensuring they align with the organisation's priorities to deliver impact and measurable results. What you'll be doing This is a unique opportunity to join the Global Group Communications team with end-to-end responsibility for shaping and delivering all Adecco Group communication campaigns. Key responsibilities include: Campaign Strategy & Leadership Develop and oversee comprehensive, multi-channel communication campaign strategies aligned with business and communications objectives. Lead audience segmentation, insight gathering, market analysis, and messaging development to ensure campaigns resonate with priority stakeholders. Define KPIs, measurement frameworks, and success metrics to demonstrate impact. Execution & Oversight Lead end-to-end campaign planning and execution in collaboration with key stakeholders and across multiple channels, including website, digital, social media (organic and paid), PR, internal communications, executive profiling, and events (external or internal). Manage complex project timelines, budgets, and resources to ensure seamless delivery. Lead and collaborate with creative teams (copywriting, design, video production) to produce compelling content, visuals, messaging, and markets to ensure consistency and adoption. Serve as a strategic advisor to senior leadership, providing insights, counsel, and recommendations. Serve as a trusted advisor to senior leadership, providing insights on campaign planning, performance and strategic recommendations. Oversee external agency partners, vendors, and media partners to scale and amplify campaigns globally. Performance Management & Reporting Partner with analytics and digital teams to track and evaluate campaign performance, using insights to drive continuous optimisation. Present campaign results to senior leadership, highlighting successes, learnings, and strategic recommendations. Identify opportunities to enhance campaign processes, governance, and planning mechanisms. Line Management & Mentorship Lead and mentor a content creator, and collaborate transversally with the design team, fostering a culture of collaboration and excellence. Provide strategic guidance and support to ensure the professional growth and success of team members. About you You have exceptional strategic thinking and problem-solving skills. You excel at project and campaign management, thriving in fast-paced, dynamic and matrix organization environments. You are an exceptional storyteller-able to craft strong narratives for diverse audiences. You bring confident influencing skills, resilience, and a positive, collaborative mindset. You work naturally as a connector-aligning teams, navigating complexity, and solving challenges. You are dynamic, energetic and proactive - motivated by the opportunity to build strategies and plans and equally energised to bring them to life. "You're an excellent relationship builder - able to listen to understand and identify opportunities for progress." You are delivery-focused and reliable, performing consistently even under pressure. University degree in communication, Journalism, Marketing, PR, or a related field. 7+ years of experience in campaign management, marketing and communications, or a related senior level role. Experience of working in complex international / global environments - in-house corporate or international agency. Proven success delivering integrated campaigns with measurable outcomes across digital, social, executive visibility, and internal channels. Expertise in digital and social media strategy, content development, and AI tools. Certifications in campaign management, digital marketing, or project management (e.g., PMP, HubSpot) are a plus. Strong proficiency with data and campaign performance tools (e.g., Google Analytics, Salesforce, marketing automation platforms). English fluency - both spoken and written. Why choose us? It's an exciting time to be part of our team. At the Adecco Group, our purpose - making the future work for everyone - inspires and connects us all. Through our three global business units (GBU) - Adecco, Akkodis and LHH - we deliver expertise in talent and technology, enabling organizations to succeed and people to thrive. We're proud to be a global thought leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our strategy as a united team of 40,000+ colleagues with a collective spirit working in over 60 countries globally. We embody our core values: Courage, Collaboration, Customer at the Heart, Inclusion, and Passion in everything we do. Growth and Development You will have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways, achieving total balance between their jobs and their lives. We offer world-class resources for upskilling and development, satisfying your curiosity while sharing skills, knowledge, and expertise to grow together. Here, you can be yourself, and we aim to build on the attributes that make you, you. A journey to bring out the best in you We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary. On our career site, you will find some of the key steps you can expect to guide you along the way. Inclusion We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity. Interview Process Our interview process includes an initial phone screening, followed by a virtual round of interviews with Hiring Manager, HR team and senior leaders. This process helps us understand your fit within our team and allows you to ask questions about the role and our company. If you are a visionary leader with a passion for learning and development, we invite you to join us in making the future work for everyone. Accommodations We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require any additional accommodations or support due to a disability or other special circumstances, please let us know by contacting us. We will work with you to ensure your needs are met throughout the hiring process. Posting date: 18-12-2025
Jan 21, 2026
Full time
About the role The Adecco Group is leading the global movement around the future of work. As that future evolves, we are reinventing the way we work, and the talent and technology solutions we deliver. We are seeking an experienced and strategic communicator to lead the design and execution of high-impact communication campaigns that enhance brand visibility, engage key audiences, and drive organisational goals. This role requires a seasoned professional with a strong background in communications strategy, campaign management, and cross-functional collaboration. You will oversee multiple campaigns, ensuring they align with the organisation's priorities to deliver impact and measurable results. What you'll be doing This is a unique opportunity to join the Global Group Communications team with end-to-end responsibility for shaping and delivering all Adecco Group communication campaigns. Key responsibilities include: Campaign Strategy & Leadership Develop and oversee comprehensive, multi-channel communication campaign strategies aligned with business and communications objectives. Lead audience segmentation, insight gathering, market analysis, and messaging development to ensure campaigns resonate with priority stakeholders. Define KPIs, measurement frameworks, and success metrics to demonstrate impact. Execution & Oversight Lead end-to-end campaign planning and execution in collaboration with key stakeholders and across multiple channels, including website, digital, social media (organic and paid), PR, internal communications, executive profiling, and events (external or internal). Manage complex project timelines, budgets, and resources to ensure seamless delivery. Lead and collaborate with creative teams (copywriting, design, video production) to produce compelling content, visuals, messaging, and markets to ensure consistency and adoption. Serve as a strategic advisor to senior leadership, providing insights, counsel, and recommendations. Serve as a trusted advisor to senior leadership, providing insights on campaign planning, performance and strategic recommendations. Oversee external agency partners, vendors, and media partners to scale and amplify campaigns globally. Performance Management & Reporting Partner with analytics and digital teams to track and evaluate campaign performance, using insights to drive continuous optimisation. Present campaign results to senior leadership, highlighting successes, learnings, and strategic recommendations. Identify opportunities to enhance campaign processes, governance, and planning mechanisms. Line Management & Mentorship Lead and mentor a content creator, and collaborate transversally with the design team, fostering a culture of collaboration and excellence. Provide strategic guidance and support to ensure the professional growth and success of team members. About you You have exceptional strategic thinking and problem-solving skills. You excel at project and campaign management, thriving in fast-paced, dynamic and matrix organization environments. You are an exceptional storyteller-able to craft strong narratives for diverse audiences. You bring confident influencing skills, resilience, and a positive, collaborative mindset. You work naturally as a connector-aligning teams, navigating complexity, and solving challenges. You are dynamic, energetic and proactive - motivated by the opportunity to build strategies and plans and equally energised to bring them to life. "You're an excellent relationship builder - able to listen to understand and identify opportunities for progress." You are delivery-focused and reliable, performing consistently even under pressure. University degree in communication, Journalism, Marketing, PR, or a related field. 7+ years of experience in campaign management, marketing and communications, or a related senior level role. Experience of working in complex international / global environments - in-house corporate or international agency. Proven success delivering integrated campaigns with measurable outcomes across digital, social, executive visibility, and internal channels. Expertise in digital and social media strategy, content development, and AI tools. Certifications in campaign management, digital marketing, or project management (e.g., PMP, HubSpot) are a plus. Strong proficiency with data and campaign performance tools (e.g., Google Analytics, Salesforce, marketing automation platforms). English fluency - both spoken and written. Why choose us? It's an exciting time to be part of our team. At the Adecco Group, our purpose - making the future work for everyone - inspires and connects us all. Through our three global business units (GBU) - Adecco, Akkodis and LHH - we deliver expertise in talent and technology, enabling organizations to succeed and people to thrive. We're proud to be a global thought leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our strategy as a united team of 40,000+ colleagues with a collective spirit working in over 60 countries globally. We embody our core values: Courage, Collaboration, Customer at the Heart, Inclusion, and Passion in everything we do. Growth and Development You will have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways, achieving total balance between their jobs and their lives. We offer world-class resources for upskilling and development, satisfying your curiosity while sharing skills, knowledge, and expertise to grow together. Here, you can be yourself, and we aim to build on the attributes that make you, you. A journey to bring out the best in you We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary. On our career site, you will find some of the key steps you can expect to guide you along the way. Inclusion We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity. Interview Process Our interview process includes an initial phone screening, followed by a virtual round of interviews with Hiring Manager, HR team and senior leaders. This process helps us understand your fit within our team and allows you to ask questions about the role and our company. If you are a visionary leader with a passion for learning and development, we invite you to join us in making the future work for everyone. Accommodations We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require any additional accommodations or support due to a disability or other special circumstances, please let us know by contacting us. We will work with you to ensure your needs are met throughout the hiring process. Posting date: 18-12-2025
