Our client is seeking a Head of Digital, Data and Technology to lead and shape their digital infrastructure, data governance and analytics capability. Head of Digital, Data and Technology Location: Head Office, Regents Park, London NW1 - Hybrid + Some travel required Salary: C. £90,000 Purpose of the role Our client is an international conservation charity, driven by science, working to restore wildlife in the UK and around the world. Their vision is a world where wildlife thrives and every role, every person in every corner of this organisation has one thing in common, they are all conservationists, and passionate about restoring wildlife. In this role, you will guide and empower this organisation on its digital, data and technology journey, building confidence and capability across the organisation in how tools, data and insight are used to drive real impact. You will play a key role in designing and delivering user-focused technologies, improving operational efficiency, and strengthening how this charity tells their conservation stories through data and digital innovation. By delivering user-focused technologies, improving operational efficiency, and strengthening conservation storytelling, this role will evolve and future-proof the organisation's digital ecosystem while supporting its mission to protect and restore nature in the UK and around the world. This post is a blended role for office and home working; some travel to the organisation's Zoo sites will be required. Key Responsibilities: Digital leadership and transformation Define and deliver a transformative digital, data, and technology vision aligned with this organisation's strategic goals, embedding innovation to drive measurable impact on conservation outcomes and supporter engagement. Provide strategic oversight of IT operations, ensuring services align with organisational objectives, enable innovation, and support long-term growth. Lead the organisation's digital transformation journey, championing system integration and adoption of digital solutions to foster a culture of digital literacy across the organisation. Design and implement change management strategies, readiness assessments, and adoption plans to ensure smooth delivery of digital initiatives and high-quality user experience. Engage and influence senior stakeholders across the organisation to secure buy-in and alignment on digital priorities. Systems and infrastructure Identify, develop, and implement accessible, user-focused technologies and environmentally sustainable solutions that enhance organisational efficiency, impact, and engagement. Ensure IT infrastructure is robust, scalable, and reliable to meet future organisational needs while adhering to sustainability commitments. Increase organisational resilience by proactively managing risks associated with digital projects, including cyber security threats, data breaches, and system downtime. Develop, maintain and connect databases, platforms and tools to enable effective and improved ways of working across internal systems. Data, Analytics and Cyber Security Establish and maintain strong data governance frameworks that ensure data integrity, compliance, and security, positioning data as a strategic organisational asset. Drive integration across key datasets and applications holding conservation, science, and supporter content using analytics tools such as PowerBI and middleware. Lead insights-driven decision-making by leveraging analytics to optimise user experience, operational efficiency, and storytelling impact for all stakeholders. Oversee cyber security strategy, including policy, risk management, incident response, and reporting to the executive team, ensuring organisational resilience. People Leadership Lead, develop, and inspire high-performing digital and system users and IT teams, fostering a culture of collaboration, innovation, and continuous learning. Build capability across the organisation to enhance digital literacy and adoption of new technologies. About You Extensive experience in IT, digital, data, or technology leadership roles, demonstrating increasing responsibility over time. Proven track record of developing and delivering organisational digital and ICT strategies. Broad experience across multiple IT and digital disciplines. Experience managing budgets with a focus on cost-effectiveness and value for money. Demonstrated success in leading and developing large, high-performing teams. Outstanding leadership and strategic thinking capabilities, with the ability to set vision and direction. Deep understanding of data ecosystems, including platforms, governance, and insight generation. Strong grasp of technical data concepts, including databases, data science, business intelligence, analytics, and cloud technologies. Thorough knowledge of data governance principles, data ethics, relevant regulatory frameworks (e.g., GDPR), and cyber security best practice. Highly skilled at influencing and building relationships at senior organisational levels. Strong commitment to creating a culture that lives this charity's values and commitment to safeguarding, equality and diversity (collaborative, inspiring, inclusive, innovative, impactful and ethical). About the Employer Our client is an international conservation charity. Through their unrivalled animal experts in their two zoos (London and near Dunstable), the work of their pioneering scientists, their dedicated conservationists, their purpose is to inspire, inform and empower people to stop wild animals going extinct. Their vision is a world where wildlife thrives and they are working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, this charty is committed to bringing wildlife back from the brink of extinction. What does this employer offer? This organisatoin is proud of their approach to employee benefits. Their benefits include: Their vision and purpose - you'll work alongside colleagues who are passionate about science-led conservation, knowing that you will help this organisation to inspire, inform and empower people to stop wildlife going extinct Pension scheme - they offer a generous pension scheme with up to 12% contributory pension Flexible working - talk to us about your flexible working requirements and they will do everything we can to make sure you work in a way that suits you Holidays - 25 days annual leave allowance, plus UK bank holidays Wellbeing - access to a blended programme of wellbeing initiatives, including confidential access to their 24/7 Employee Assistance Programme Life assurance - eligible employees will be enrolled in this employer's life assurance scheme from their first day Complimentary tickets - annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops Cycle2Work - the employer's cycle to work scheme enables you to lease a bicycle Season ticket loan - they offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work Family friendly policies - they offer enhanced maternity, paternity, and adoption packages This employer strongly encourages applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. They are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. This employer has active equality networks for their staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by their strategic EDI Steering Group. This role is subject to standard pre-employment checks, including the candidate's right to work in the UK. Closing Date: 8th February 2026 Interested? Click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions (you may need to scroll down). No agencies please.
Feb 01, 2026
Full time
Our client is seeking a Head of Digital, Data and Technology to lead and shape their digital infrastructure, data governance and analytics capability. Head of Digital, Data and Technology Location: Head Office, Regents Park, London NW1 - Hybrid + Some travel required Salary: C. £90,000 Purpose of the role Our client is an international conservation charity, driven by science, working to restore wildlife in the UK and around the world. Their vision is a world where wildlife thrives and every role, every person in every corner of this organisation has one thing in common, they are all conservationists, and passionate about restoring wildlife. In this role, you will guide and empower this organisation on its digital, data and technology journey, building confidence and capability across the organisation in how tools, data and insight are used to drive real impact. You will play a key role in designing and delivering user-focused technologies, improving operational efficiency, and strengthening how this charity tells their conservation stories through data and digital innovation. By delivering user-focused technologies, improving operational efficiency, and strengthening conservation storytelling, this role will evolve and future-proof the organisation's digital ecosystem while supporting its mission to protect and restore nature in the UK and around the world. This post is a blended role for office and home working; some travel to the organisation's Zoo sites will be required. Key Responsibilities: Digital leadership and transformation Define and deliver a transformative digital, data, and technology vision aligned with this organisation's strategic goals, embedding innovation to drive measurable impact on conservation outcomes and supporter engagement. Provide strategic oversight of IT operations, ensuring services align with organisational objectives, enable innovation, and support long-term growth. Lead the organisation's digital transformation journey, championing system integration and adoption of digital solutions to foster a culture of digital literacy across the organisation. Design and implement change management strategies, readiness assessments, and adoption plans to ensure smooth delivery of digital initiatives and high-quality user experience. Engage and influence senior stakeholders across the organisation to secure buy-in and alignment on digital priorities. Systems and infrastructure Identify, develop, and implement accessible, user-focused technologies and environmentally sustainable solutions that enhance organisational efficiency, impact, and engagement. Ensure IT infrastructure is robust, scalable, and reliable to meet future organisational needs while adhering to sustainability commitments. Increase organisational resilience by proactively managing risks associated with digital projects, including cyber security threats, data breaches, and system downtime. Develop, maintain and connect databases, platforms and tools to enable effective and improved ways of working across internal systems. Data, Analytics and Cyber Security Establish and maintain strong data governance frameworks that ensure data integrity, compliance, and security, positioning data as a strategic organisational asset. Drive integration across key datasets and applications holding conservation, science, and supporter content using analytics tools such as PowerBI and middleware. Lead insights-driven decision-making by leveraging analytics to optimise user experience, operational efficiency, and storytelling impact for all stakeholders. Oversee cyber security strategy, including policy, risk management, incident response, and reporting to the executive team, ensuring organisational resilience. People Leadership Lead, develop, and inspire high-performing digital and system users and IT teams, fostering a culture of collaboration, innovation, and continuous learning. Build capability across the organisation to enhance digital literacy and adoption of new technologies. About You Extensive experience in IT, digital, data, or technology leadership roles, demonstrating increasing responsibility over time. Proven track record of developing and delivering organisational digital and ICT strategies. Broad experience across multiple IT and digital disciplines. Experience managing budgets with a focus on cost-effectiveness and value for money. Demonstrated success in leading and developing large, high-performing teams. Outstanding leadership and strategic thinking capabilities, with the ability to set vision and direction. Deep understanding of data ecosystems, including platforms, governance, and insight generation. Strong grasp of technical data concepts, including databases, data science, business intelligence, analytics, and cloud technologies. Thorough knowledge of data governance principles, data ethics, relevant regulatory frameworks (e.g., GDPR), and cyber security best practice. Highly skilled at influencing and building relationships at senior organisational levels. Strong commitment to creating a culture that lives this charity's values and commitment to safeguarding, equality and diversity (collaborative, inspiring, inclusive, innovative, impactful and ethical). About the Employer Our client is an international conservation charity. Through their unrivalled animal experts in their two zoos (London and near Dunstable), the work of their pioneering scientists, their dedicated conservationists, their purpose is to inspire, inform and empower people to stop wild animals going extinct. Their vision is a world where wildlife thrives and they are working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, this charty is committed to bringing wildlife back from the brink of extinction. What does this employer offer? This organisatoin is proud of their approach to employee benefits. Their benefits include: Their vision and purpose - you'll work alongside colleagues who are passionate about science-led conservation, knowing that you will help this organisation to inspire, inform and empower people to stop wildlife going extinct Pension scheme - they offer a generous pension scheme with up to 12% contributory pension Flexible working - talk to us about your flexible working requirements and they will do everything we can to make sure you work in a way that suits you Holidays - 25 days annual leave allowance, plus UK bank holidays Wellbeing - access to a blended programme of wellbeing initiatives, including confidential access to their 24/7 Employee Assistance Programme Life assurance - eligible employees will be enrolled in this employer's life assurance scheme from their first day Complimentary tickets - annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops Cycle2Work - the employer's cycle to work scheme enables you to lease a bicycle Season ticket loan - they offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work Family friendly policies - they offer enhanced maternity, paternity, and adoption packages This employer strongly encourages applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. They are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. This employer has active equality networks for their staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by their strategic EDI Steering Group. This role is subject to standard pre-employment checks, including the candidate's right to work in the UK. Closing Date: 8th February 2026 Interested? Click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions (you may need to scroll down). No agencies please.
THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at
Feb 01, 2026
Full time
THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at
THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at
Feb 01, 2026
Full time
THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at
THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at
Feb 01, 2026
Full time
THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at
Director of Technology & Customer Experience Lead transformation through local government reorganisation. This is a pivotal opportunity for an exceptional, director level leader who thrives on turning complex change into better outcomes for people. If you're ambitious to get Oxfordshire County Council to where it needs to be in preparation for Local Government Reform and Devolution; modern, resilient and truly customer centred, this role puts you at the heart of shaping a connected, digitally empowered county. Our digital ambitions have the greatest potential to transform the service we offer our communities and will be a game changer as we transition to the new authority/ies. You'll steer how we adopt innovative technologies, strengthen digital accessibility, and deliver seamless services across every channel, while meeting statutory obligations and achieving measurable community impact. You'll translate organisational ambition into tangible results, building and delivering a connected, digitally empowered county. At OCC, we do not settle for the status quo. We are united by a clear purpose: to make a difference that endures. Here, you will find the scale, ambition, and support to deliver bold, innovative solutions-raising the bar for digital accessibility, delivering excellence in customer experience and driving productivity in service delivery. What you'll lead: Strategic vision & delivery: Define and deliver the county wide strategy for IT, Digital and Customer Experience-aligning with our vision for inclusive, efficient, accessible public services. Digital transformation: Introduce cost-effective technologies and digital services that enable smarter working, resilience and better outcomes for residents. Customer centric culture: Establish and uphold ambitious standards for accessibility and satisfaction, relentlessly improving every customer touchpoint. IT operations & assurance: Oversee infrastructure, service management, cyber security, compliance and data protection. Integrated delivery & partnerships: Commission and direct activity across the Council and with external partners to achieve aligned objectives and community outcomes. Risk, agility & value: Anticipate trends, manage risk proactively, and pivot swiftly-ensuring resources are deployed for maximum value and the organisation remains responsive to emerging challenges What you'll bring We're seeking a proven director level leader with a substantial track record of success across large, complex organisations at this level-ideally within local government or the wider public sector. You will demonstrate: Depth across the portfolio: Modern IT infrastructure, digital platforms and emerging technologies; customer experience design and operations; regulatory and sector best practice. Transformation at pace: A history of leading complex, multi-year programmes that deliver measurable improvements in service, accessibility, and satisfaction. High performance leadership: Exceptional ability to inspire, mobilise and develop diverse, multidisciplinary teams; aligning multifaceted functions behind a single vision. Commercial acumen: Strong financial management and commissioning skills; evidence of cost effective delivery and continuous improvement. Political & stakeholder savvy: Insight into national/local policy and the drivers shaping demand; success in influencing senior stakeholders and building cross boundary partnerships. Future ready mindset: Visionary thinking, resilience and results focus-always striving for better, faster and more inclusive solutions. Why join Oxfordshire County Council This is a unique moment to shape the future of technology and customer experience in local government. You'll lead change that is strategic, inclusive and sustainable, driving the adoption of cutting-edge technologies and embedding smarter ways of working that transform how services are delivered. This is your chance to influence the digital landscape for an entire county-creating resilient, future-ready systems and ensuring Oxfordshire becomes a benchmark for modern, connected public services. Your leadership will directly improve the lives of people across Oxfordshire-making services simpler, faster, and more responsive to what matters. Further information: Salary: £125,350 - £135,928 Location: County Hall, Oxford (hybrid working) Contract type: Full time, two year fixed term contract Closing date: 9am on 9th February 2026. For an informal conversation please contact . This post is politically restricted in accordance with the Local Government and Housing Act 1989 (as amended by Local Democracy, Economic Development and Construction Act 2009).
Feb 01, 2026
Full time
Director of Technology & Customer Experience Lead transformation through local government reorganisation. This is a pivotal opportunity for an exceptional, director level leader who thrives on turning complex change into better outcomes for people. If you're ambitious to get Oxfordshire County Council to where it needs to be in preparation for Local Government Reform and Devolution; modern, resilient and truly customer centred, this role puts you at the heart of shaping a connected, digitally empowered county. Our digital ambitions have the greatest potential to transform the service we offer our communities and will be a game changer as we transition to the new authority/ies. You'll steer how we adopt innovative technologies, strengthen digital accessibility, and deliver seamless services across every channel, while meeting statutory obligations and achieving measurable community impact. You'll translate organisational ambition into tangible results, building and delivering a connected, digitally empowered county. At OCC, we do not settle for the status quo. We are united by a clear purpose: to make a difference that endures. Here, you will find the scale, ambition, and support to deliver bold, innovative solutions-raising the bar for digital accessibility, delivering excellence in customer experience and driving productivity in service delivery. What you'll lead: Strategic vision & delivery: Define and deliver the county wide strategy for IT, Digital and Customer Experience-aligning with our vision for inclusive, efficient, accessible public services. Digital transformation: Introduce cost-effective technologies and digital services that enable smarter working, resilience and better outcomes for residents. Customer centric culture: Establish and uphold ambitious standards for accessibility and satisfaction, relentlessly improving every customer touchpoint. IT operations & assurance: Oversee infrastructure, service management, cyber security, compliance and data protection. Integrated delivery & partnerships: Commission and direct activity across the Council and with external partners to achieve aligned objectives and community outcomes. Risk, agility & value: Anticipate trends, manage risk proactively, and pivot swiftly-ensuring resources are deployed for maximum value and the organisation remains responsive to emerging challenges What you'll bring We're seeking a proven director level leader with a substantial track record of success across large, complex organisations at this level-ideally within local government or the wider public sector. You will demonstrate: Depth across the portfolio: Modern IT infrastructure, digital platforms and emerging technologies; customer experience design and operations; regulatory and sector best practice. Transformation at pace: A history of leading complex, multi-year programmes that deliver measurable improvements in service, accessibility, and satisfaction. High performance leadership: Exceptional ability to inspire, mobilise and develop diverse, multidisciplinary teams; aligning multifaceted functions behind a single vision. Commercial acumen: Strong financial management and commissioning skills; evidence of cost effective delivery and continuous improvement. Political & stakeholder savvy: Insight into national/local policy and the drivers shaping demand; success in influencing senior stakeholders and building cross boundary partnerships. Future ready mindset: Visionary thinking, resilience and results focus-always striving for better, faster and more inclusive solutions. Why join Oxfordshire County Council This is a unique moment to shape the future of technology and customer experience in local government. You'll lead change that is strategic, inclusive and sustainable, driving the adoption of cutting-edge technologies and embedding smarter ways of working that transform how services are delivered. This is your chance to influence the digital landscape for an entire county-creating resilient, future-ready systems and ensuring Oxfordshire becomes a benchmark for modern, connected public services. Your leadership will directly improve the lives of people across Oxfordshire-making services simpler, faster, and more responsive to what matters. Further information: Salary: £125,350 - £135,928 Location: County Hall, Oxford (hybrid working) Contract type: Full time, two year fixed term contract Closing date: 9am on 9th February 2026. For an informal conversation please contact . This post is politically restricted in accordance with the Local Government and Housing Act 1989 (as amended by Local Democracy, Economic Development and Construction Act 2009).
Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Feb 01, 2026
Full time
Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Feb 01, 2026
Full time
Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Feb 01, 2026
Full time
Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Feb 01, 2026
Full time
Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Feb 01, 2026
Full time
Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Feb 01, 2026
Full time
Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Feb 01, 2026
Full time
Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Feb 01, 2026
Full time
Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months , plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a Senior Analyst to join our Marketing & Reader Revenue (MRR) team. At the Guardian, analytics plays an important role in supporting strategic decisions through robust, high-quality analysis. The Senior Technical Analyst will be embedded within the department and focused on delivering practical, data-driven insights aligned to the Guardian's priorities. The MRR team supports revenue and subscriptions growth through customer behaviour and marketing performance analysis. The team's primary objective is to enable MRR and the associated Product and Engineering teams to be audience centric, data driven, and to deliver meaningful, actionable insights in response to long term trends. You'll support subscription and revenue growth by analysing marketing performance, customer behaviour and retention strategies. About the Role Develop and enhance analytics workflows and reporting processes that support day-to-day performance tracking, using tools such as SQL, Python, and Tableau to streamline data access and insight delivery. Develop, refine, and own critical KPIs, with a particular focus on Lifetime Value (LTV), retention, churn, conversion, and acquisition efficiency-ensuring these are consistently measured and aligned with strategic goals. Independently scope and deliver analytical projects from end to end: defining the problem, selecting appropriate methods, conducting in-depth analysis, and communicating results that support data-driven decision-making. Translate complex datasets into clear, actionable insights, using tools like Tableau and strong written communication to create structured outputs that are easy to interpret and tailored to diverse audiences. Ensure data quality and reporting accuracy across all BAU and project-based outputs through robust testing, documentation, and peer review processes. Act as a trusted partner to stakeholders across MRR, advising on data best practices and how to effectively use analytics to drive decisions. Build subject matter expertise in your focus area, such as content performance, advertising inventory, or reader behaviour-and share insights to elevate team and organisational understanding. Foster strong cross-functional relationships with Product, Data Engineering, UX Research, and other teams to align analytics work with wider business objectives and improve data workflows. Contribute to a high-performing, collaborative analytics culture, participating in peer reviews, sharing best practices, and supporting team-wide improvements in standards, documentation, and tooling. About You: Demonstrated experience in data analytics including scoping, delivering, and communicating analytics projects that support department goals. Strong experience in SQL and practical experience in Python (or R), including packages such as pandas for analysis. Writes clean, well-documented code and follows good documentation/versioning practices. Strong expertise in KPI development-particularly Lifetime Value (LTV), retention metrics, acquisition efficiency, and conversion tracking. Applied knowledge of experimental testing (A/B and multivariate) Skilled in data visualisation and dashboard creation (e.g. Tableau), communicates findings clearly and concisely Open, inclusive team contributor-willing to share feedback, mentor junior team members, and continuously learn from others as well as keeping collaborators and managers informed of progress, blockers, and results throughout project delivery. Comfortable with ambiguity and structuring analysis from first principles. We actively encourage applications from candidates who are Black, Asian or minority-ethnic (BAME), or from other groups traditionally underrepresented in the UK media. We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Tuesday 3rd February 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
Feb 01, 2026
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a Senior Analyst to join our Marketing & Reader Revenue (MRR) team. At the Guardian, analytics plays an important role in supporting strategic decisions through robust, high-quality analysis. The Senior Technical Analyst will be embedded within the department and focused on delivering practical, data-driven insights aligned to the Guardian's priorities. The MRR team supports revenue and subscriptions growth through customer behaviour and marketing performance analysis. The team's primary objective is to enable MRR and the associated Product and Engineering teams to be audience centric, data driven, and to deliver meaningful, actionable insights in response to long term trends. You'll support subscription and revenue growth by analysing marketing performance, customer behaviour and retention strategies. About the Role Develop and enhance analytics workflows and reporting processes that support day-to-day performance tracking, using tools such as SQL, Python, and Tableau to streamline data access and insight delivery. Develop, refine, and own critical KPIs, with a particular focus on Lifetime Value (LTV), retention, churn, conversion, and acquisition efficiency-ensuring these are consistently measured and aligned with strategic goals. Independently scope and deliver analytical projects from end to end: defining the problem, selecting appropriate methods, conducting in-depth analysis, and communicating results that support data-driven decision-making. Translate complex datasets into clear, actionable insights, using tools like Tableau and strong written communication to create structured outputs that are easy to interpret and tailored to diverse audiences. Ensure data quality and reporting accuracy across all BAU and project-based outputs through robust testing, documentation, and peer review processes. Act as a trusted partner to stakeholders across MRR, advising on data best practices and how to effectively use analytics to drive decisions. Build subject matter expertise in your focus area, such as content performance, advertising inventory, or reader behaviour-and share insights to elevate team and organisational understanding. Foster strong cross-functional relationships with Product, Data Engineering, UX Research, and other teams to align analytics work with wider business objectives and improve data workflows. Contribute to a high-performing, collaborative analytics culture, participating in peer reviews, sharing best practices, and supporting team-wide improvements in standards, documentation, and tooling. About You: Demonstrated experience in data analytics including scoping, delivering, and communicating analytics projects that support department goals. Strong experience in SQL and practical experience in Python (or R), including packages such as pandas for analysis. Writes clean, well-documented code and follows good documentation/versioning practices. Strong expertise in KPI development-particularly Lifetime Value (LTV), retention metrics, acquisition efficiency, and conversion tracking. Applied knowledge of experimental testing (A/B and multivariate) Skilled in data visualisation and dashboard creation (e.g. Tableau), communicates findings clearly and concisely Open, inclusive team contributor-willing to share feedback, mentor junior team members, and continuously learn from others as well as keeping collaborators and managers informed of progress, blockers, and results throughout project delivery. Comfortable with ambiguity and structuring analysis from first principles. We actively encourage applications from candidates who are Black, Asian or minority-ethnic (BAME), or from other groups traditionally underrepresented in the UK media. We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Tuesday 3rd February 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
Your Next Big Move Starts Here - Become a Residential Conveyancer! Salary: £30,000-£45,000 basic, with a bonus of between £8,000 and £18,000 Location: Home-based (UK) or hybrid from their offices in Manchester, Leicester, Leeds, Southport, Northampton, and St Ives (Cambridgeshire) Hours: Full time Contract Type : Permanent Your Role as a Conveyancer As an experienced Residential Conveyancer, you'll manage a varied caseload and deliver outstanding service across freehold, leasehold, shared ownership, new build, and other technical transactions. You'll be supported by specialist teams and innovative technology every step of the way. Key Responsibilities: • Manage a caseload of over 90 files (based on experience) • Handle all aspects of residential conveyancing transactions • Maintain high service standards while meeting completion targets • Collaborate with colleagues and provide guidance where needed What We're Looking For • Minimum 3 years' experience managing high-volume residential conveyancing caseloads • Strong IT skills and familiarity with case management systems • Excellent written and verbal communication • Ability to meet deadlines and work to targets in a fast-paced environment Benefits • Competitive salary with regular reviews • A structured development plan with learning and progression opportunities • Flexible homeworking or hybrid options • Support with CLC qualifications • 25 days holiday + 8 public holidays • Pension scheme & life assurance • Holiday buy/sell options • Enhanced maternity, paternity & adoption pay • Employee Assistance Programme • Free conveyancing services & retail discounts About their organisation They're the UK's leading conveyancing and property services group, operating nine businesses including some of the largest conveyancing firms in the country. They're committed to innovation, diversity, and creating an inclusive environment for everyone. Ready to simplify your career? Apply today and join a team that's transforming conveyancing! You may also have experience in the following: Residential Conveyance, Conveyancer, Senior Residential Conveyancer, Property Conveyancer, Conveyancing Solicitor, Residential Property Solicitor, Licensed Conveyancer, Conveyancing Executive, Conveyancing Fee Earner, Property Lawyer, Real Estate Conveyancer, Housing Conveyancer, New Build Conveyancer, Leasehold Conveyancer, Conveyancing Case Handler REF-
Feb 01, 2026
Full time
Your Next Big Move Starts Here - Become a Residential Conveyancer! Salary: £30,000-£45,000 basic, with a bonus of between £8,000 and £18,000 Location: Home-based (UK) or hybrid from their offices in Manchester, Leicester, Leeds, Southport, Northampton, and St Ives (Cambridgeshire) Hours: Full time Contract Type : Permanent Your Role as a Conveyancer As an experienced Residential Conveyancer, you'll manage a varied caseload and deliver outstanding service across freehold, leasehold, shared ownership, new build, and other technical transactions. You'll be supported by specialist teams and innovative technology every step of the way. Key Responsibilities: • Manage a caseload of over 90 files (based on experience) • Handle all aspects of residential conveyancing transactions • Maintain high service standards while meeting completion targets • Collaborate with colleagues and provide guidance where needed What We're Looking For • Minimum 3 years' experience managing high-volume residential conveyancing caseloads • Strong IT skills and familiarity with case management systems • Excellent written and verbal communication • Ability to meet deadlines and work to targets in a fast-paced environment Benefits • Competitive salary with regular reviews • A structured development plan with learning and progression opportunities • Flexible homeworking or hybrid options • Support with CLC qualifications • 25 days holiday + 8 public holidays • Pension scheme & life assurance • Holiday buy/sell options • Enhanced maternity, paternity & adoption pay • Employee Assistance Programme • Free conveyancing services & retail discounts About their organisation They're the UK's leading conveyancing and property services group, operating nine businesses including some of the largest conveyancing firms in the country. They're committed to innovation, diversity, and creating an inclusive environment for everyone. Ready to simplify your career? Apply today and join a team that's transforming conveyancing! You may also have experience in the following: Residential Conveyance, Conveyancer, Senior Residential Conveyancer, Property Conveyancer, Conveyancing Solicitor, Residential Property Solicitor, Licensed Conveyancer, Conveyancing Executive, Conveyancing Fee Earner, Property Lawyer, Real Estate Conveyancer, Housing Conveyancer, New Build Conveyancer, Leasehold Conveyancer, Conveyancing Case Handler REF-
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a P2P (Procure to pay) Administrator to join our finance team for a 12 month fixed term contract. About the Role Contributing towards the timely execution and control of the P2P function for all Guardian News and Media suppliers and contributors in line with company policies and procedures Ensure all processing complies with PAYE, VAT and other relevant legislation Maintain high standards of customer service within the P2P team when dealing with all internal and external customers Support the P2P Manager in ensuring all month end, quarter end and year end procedures are completed in line with the agreed timetables, including Fusion close, balance sheet reconciliations and KPI metrics To pay all GNM suppliers and contributors accurately and on time against approved purchase orders and coding, in line with our company payment terms, following the timely and accurate matching of PO's/invoices About You Previous experience in a high volume administrative role Awareness of Procure to Pay best practice procedures & behaviours Good Accounting knowledge Experience of Oracle Fusion Financials Good working knowledge of Excel Analytical with attention to detail We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. We actively encourage applications from candidates who are Black, Asian or minority-ethnic (BAME), or from other groups traditionally underrepresented in the UK media. How to Apply To apply, please upload your latest CV and a cover letter. Please highlight in your cover letter where you have worked in a high volume, high detail role. The closing date for applications is Monday 2nd February 2026. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Karen Walter on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and Pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
Feb 01, 2026
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a P2P (Procure to pay) Administrator to join our finance team for a 12 month fixed term contract. About the Role Contributing towards the timely execution and control of the P2P function for all Guardian News and Media suppliers and contributors in line with company policies and procedures Ensure all processing complies with PAYE, VAT and other relevant legislation Maintain high standards of customer service within the P2P team when dealing with all internal and external customers Support the P2P Manager in ensuring all month end, quarter end and year end procedures are completed in line with the agreed timetables, including Fusion close, balance sheet reconciliations and KPI metrics To pay all GNM suppliers and contributors accurately and on time against approved purchase orders and coding, in line with our company payment terms, following the timely and accurate matching of PO's/invoices About You Previous experience in a high volume administrative role Awareness of Procure to Pay best practice procedures & behaviours Good Accounting knowledge Experience of Oracle Fusion Financials Good working knowledge of Excel Analytical with attention to detail We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. We actively encourage applications from candidates who are Black, Asian or minority-ethnic (BAME), or from other groups traditionally underrepresented in the UK media. How to Apply To apply, please upload your latest CV and a cover letter. Please highlight in your cover letter where you have worked in a high volume, high detail role. The closing date for applications is Monday 2nd February 2026. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Karen Walter on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and Pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
Director of Engineering Remote (UK-based) Full-time £123,969 + benefits Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We're a national not-for-profit organisation working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups. Our culture has been independently recognised through: Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling). Escape the City's Top 1% Employers - based on anonymous colleague reviews of culture, development, and impact. Investors in People Gold - through external accreditation and colleague feedback. About the Role We're looking for someone to lead the software engineering behind a national education platform, opening up curriculum data and safe AI to support brilliant teaching in every classroom. Oak is entering a critical new phase. Over the next three years, we will support the implementation of a revised national curriculum, deepen adoption of our digital products across schools, and play a leading role in shaping the safe and ethical use of AI in education. We are now seeking a Director of Engineering to lead the technology that underpins this work. This is a senior leadership role with responsibility for Oak's engineering strategy, technical architecture and platform delivery. You will lead engineering teams to build and operate reliable, secure and scalable systems that support teachers at scale and enable innovation across the education sector. You'll work closely with product, design, data, teachers and content leaders to ensure our technology choices are grounded in real classroom needs, strong pedagogy and value for money, while also pushing forward what's possible with the latest approaches and tools. You'll empower teams to get solutions built and products and features shipped. We welcome applications from candidates with senior engineering leadership experience across technology, digital or public service environments, including those who have not previously worked in education. If you're excited by the challenge of building dependable systems that quietly do the heavy lifting for teachers, and shaping how safe AI is used across the sector, we'd love to hear from you. What You'll Be Doing: Develop and manage a high-performing Engineering department, leveraging internal and/or external relationships Manage the Engineering department budget (minimum of 6-figures) Accountable for the department's delivery against division and organisation-wide KPIs. Set and lead Oak's technical direction, ensuring secure, scalable and high-performing platforms aligned with organisational and product priorities and public sector digital standards. Oversee software engineering, architecture, embedding engineering excellence, operational reliability, strong SDLC practice and continuous improvement, and ensuring compliance with relevant digital, security and data standards (including GDS and GDPR). Lead the implementation of data-intensive and emerging technologies (including AI/ML), ensuring production-ready systems and compliance with Oak's technical and safety requirements. Member of the Senior Leadership Team. Lead the strategy and planning, and model the culture of the organisation. Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required. Deputise for the CEO and take on other general responsibilities as required. What We're Looking For: 3+ years' experience overseeing engineering or technical capabilities of a department or division. Experience of being part of a senior or wider leadership team. Experience of recruiting, developing and managing a high-performing department Experience of managing a 6-figure budget and ensuring value for money. Extensive experience delivering secure, scalable, high-quality digital services in production environments. Experience implementing and operating data-intensive or emerging technologies (e.g., AI/ML), ensuring safe, reliable and responsible deployment. Experience leading the evolution of engineering systems over time, including evaluating new technologies, scaling cloud-based services, and ensuring high availability, CI/CD maturity and long-term platform resilience. Experience having deployed production ready AI technology (desirable). You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively. Our Benefits: 25 days annual leave, plus one extra day for each year of service (up to 28) Additional Oak closure days over Christmas/New Year 11% employer pension contribution (with no minimum employee contribution) A 36-hour working week, with half-days on Fridays or every other Friday off Fully remote working - we'll support your home set-up and offer coworking options if preferred Twice-yearly in-person offsites to collaborate, connect, and have fun A culture that genuinely supports flexibility, autonomy, and trust Inclusion and Belonging We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors. We use the Applied recruitment platform to help reduce bias in our hiring process. Key Info: Location: Remote, but you must be based in the UK with the legal right to work here Sponsorship: Unfortunately, we're unable to offer visa sponsorship at this time Closing date: 23:59 on Wednesday, 4 February 2026. We'll be reviewing applications as they come in, and may close the role early If this sounds like the kind of role and team where you could do your life's best work, we'd love to hear from you. Next Steps We aim to run a fair, inclusive process that helps people show what they can really do. Stage 1: Apply (via Applied) You'll apply through the Applied platform. Your application will be scored anonymously against the published criteria and reviewed by more than one assessor. Stage 2: Short practical exercise (video) If you progress, we'll send you a short brief and a few suggested technologies you could use. You'll then have time to go away, create a simple prototype or generate an insight in response to the brief, and record a short video walking us through what you have produced and why. For this role, we will be looking for evidence of technical judgement and engineering thinking, for example, how you approach system design, reliability, security, data or AI safety, rather than production quality or polished demos. The exercise is designed to be accessible to candidates who lead engineering teams and may not code day to day. Videos will be scored by a small group of assessors using clear criteria. Stage 3: Interview A shortlist of candidates will be invited to a competency-based interview, assessed against the criteria set out in the job description. We'll share full details, timelines and support as you progress. We're happy to make reasonable adjustments at any stage. Use of AI in applications You can use AI to help draft your answers, but remember, we are looking for your experiences and insights, not generic or AI-generated responses. We score for specific, real examples and your own judgement. If your answers read like AI output or could describe anyone's experience, they will score poorly. We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, then please get your application in early to avoid missing out.
Feb 01, 2026
Full time
Director of Engineering Remote (UK-based) Full-time £123,969 + benefits Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We're a national not-for-profit organisation working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups. Our culture has been independently recognised through: Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling). Escape the City's Top 1% Employers - based on anonymous colleague reviews of culture, development, and impact. Investors in People Gold - through external accreditation and colleague feedback. About the Role We're looking for someone to lead the software engineering behind a national education platform, opening up curriculum data and safe AI to support brilliant teaching in every classroom. Oak is entering a critical new phase. Over the next three years, we will support the implementation of a revised national curriculum, deepen adoption of our digital products across schools, and play a leading role in shaping the safe and ethical use of AI in education. We are now seeking a Director of Engineering to lead the technology that underpins this work. This is a senior leadership role with responsibility for Oak's engineering strategy, technical architecture and platform delivery. You will lead engineering teams to build and operate reliable, secure and scalable systems that support teachers at scale and enable innovation across the education sector. You'll work closely with product, design, data, teachers and content leaders to ensure our technology choices are grounded in real classroom needs, strong pedagogy and value for money, while also pushing forward what's possible with the latest approaches and tools. You'll empower teams to get solutions built and products and features shipped. We welcome applications from candidates with senior engineering leadership experience across technology, digital or public service environments, including those who have not previously worked in education. If you're excited by the challenge of building dependable systems that quietly do the heavy lifting for teachers, and shaping how safe AI is used across the sector, we'd love to hear from you. What You'll Be Doing: Develop and manage a high-performing Engineering department, leveraging internal and/or external relationships Manage the Engineering department budget (minimum of 6-figures) Accountable for the department's delivery against division and organisation-wide KPIs. Set and lead Oak's technical direction, ensuring secure, scalable and high-performing platforms aligned with organisational and product priorities and public sector digital standards. Oversee software engineering, architecture, embedding engineering excellence, operational reliability, strong SDLC practice and continuous improvement, and ensuring compliance with relevant digital, security and data standards (including GDS and GDPR). Lead the implementation of data-intensive and emerging technologies (including AI/ML), ensuring production-ready systems and compliance with Oak's technical and safety requirements. Member of the Senior Leadership Team. Lead the strategy and planning, and model the culture of the organisation. Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required. Deputise for the CEO and take on other general responsibilities as required. What We're Looking For: 3+ years' experience overseeing engineering or technical capabilities of a department or division. Experience of being part of a senior or wider leadership team. Experience of recruiting, developing and managing a high-performing department Experience of managing a 6-figure budget and ensuring value for money. Extensive experience delivering secure, scalable, high-quality digital services in production environments. Experience implementing and operating data-intensive or emerging technologies (e.g., AI/ML), ensuring safe, reliable and responsible deployment. Experience leading the evolution of engineering systems over time, including evaluating new technologies, scaling cloud-based services, and ensuring high availability, CI/CD maturity and long-term platform resilience. Experience having deployed production ready AI technology (desirable). You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively. Our Benefits: 25 days annual leave, plus one extra day for each year of service (up to 28) Additional Oak closure days over Christmas/New Year 11% employer pension contribution (with no minimum employee contribution) A 36-hour working week, with half-days on Fridays or every other Friday off Fully remote working - we'll support your home set-up and offer coworking options if preferred Twice-yearly in-person offsites to collaborate, connect, and have fun A culture that genuinely supports flexibility, autonomy, and trust Inclusion and Belonging We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors. We use the Applied recruitment platform to help reduce bias in our hiring process. Key Info: Location: Remote, but you must be based in the UK with the legal right to work here Sponsorship: Unfortunately, we're unable to offer visa sponsorship at this time Closing date: 23:59 on Wednesday, 4 February 2026. We'll be reviewing applications as they come in, and may close the role early If this sounds like the kind of role and team where you could do your life's best work, we'd love to hear from you. Next Steps We aim to run a fair, inclusive process that helps people show what they can really do. Stage 1: Apply (via Applied) You'll apply through the Applied platform. Your application will be scored anonymously against the published criteria and reviewed by more than one assessor. Stage 2: Short practical exercise (video) If you progress, we'll send you a short brief and a few suggested technologies you could use. You'll then have time to go away, create a simple prototype or generate an insight in response to the brief, and record a short video walking us through what you have produced and why. For this role, we will be looking for evidence of technical judgement and engineering thinking, for example, how you approach system design, reliability, security, data or AI safety, rather than production quality or polished demos. The exercise is designed to be accessible to candidates who lead engineering teams and may not code day to day. Videos will be scored by a small group of assessors using clear criteria. Stage 3: Interview A shortlist of candidates will be invited to a competency-based interview, assessed against the criteria set out in the job description. We'll share full details, timelines and support as you progress. We're happy to make reasonable adjustments at any stage. Use of AI in applications You can use AI to help draft your answers, but remember, we are looking for your experiences and insights, not generic or AI-generated responses. We score for specific, real examples and your own judgement. If your answers read like AI output or could describe anyone's experience, they will score poorly. We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, then please get your application in early to avoid missing out.
Job Title: Senior Procurement Manager - Marketing & Advertising Location: London - Hybrid working model Applications Deadline: early applications will be prioritised About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit About the Role As the Senior Procurement Manager for Marketing & Advertising, you will be an essential part of our global procurement capability with the goal of supporting the business to meet its objectives whilst delivering best value. As the subject matter expert, you will be expected to demonstrate and maintain a detailed understanding of the category, the technologies and the industry sectors upon which it is focused. You will be involved in the promotion of best practice Procurement, the development and enhancement of working practices, and the implementation of market-leading systems capability, including Artificial Intelligence (AI) solutions. This is a fantastic opportunity to make a real difference by delivering substantial savings and organisational alignment across our global business. The position is offered on a full-time, permanent basis in our London office on a hybrid working pattern. Role responsibilities: Define and implement category strategy for Marketing & Advertising. Negotiate key contracts and leading sourcing projects across in-scope spend categories. Manage reciprocal relationships with suppliers who are also customers Take ownership for management of several strategic supplier relationships to create an environment for collaboration and drive the adoption of new technologies and services in support of SN's strategic objectives. Review and optimise the Procure-to-Pay mechanisms used relating to Advertising spend and support the implementation and roll-out of Purchase Orders to deliver the benefits of spend transparency and efficiency across all category spends. Work closely with senior stakeholders and functional business owners to align on a forward plan, determine sourcing strategies and manage sourcing events. Support the move towards a more sustainable and diverse supply chain. Experience, Skills & Qualifications: Essential Extensive Marketing & Advertising procurement experience, with a successful track record in strategy definition, stakeholder engagement and influencing, sourcing and contracting. Experience with managing complex categories and driving value and savings. In-depth knowledge and experience of the procurement of Marketing & Advertising services and solutions in a global organisation, including a strong understanding of the agency ecosystem. Strong business and commercial background - an experienced negotiator with analytical skills and the ability to use data to drive decisions. Source-to-Pay process & technology experience (e.g. SAP Ariba). Demonstrated ability of working with cross functional teams in a complex, changing environment to identify savings opportunities and deliver value to the organisation. Excellent communication and influencing skills with the ability to build rapport Well-versed in Risk management, Business Continuity Planning, Strategic sourcing & SRM and Contract Performance Management Degree and/or MCIPS qualified or equivalent experience To apply, please submit: a CV At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here
Feb 01, 2026
Full time
Job Title: Senior Procurement Manager - Marketing & Advertising Location: London - Hybrid working model Applications Deadline: early applications will be prioritised About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit About the Role As the Senior Procurement Manager for Marketing & Advertising, you will be an essential part of our global procurement capability with the goal of supporting the business to meet its objectives whilst delivering best value. As the subject matter expert, you will be expected to demonstrate and maintain a detailed understanding of the category, the technologies and the industry sectors upon which it is focused. You will be involved in the promotion of best practice Procurement, the development and enhancement of working practices, and the implementation of market-leading systems capability, including Artificial Intelligence (AI) solutions. This is a fantastic opportunity to make a real difference by delivering substantial savings and organisational alignment across our global business. The position is offered on a full-time, permanent basis in our London office on a hybrid working pattern. Role responsibilities: Define and implement category strategy for Marketing & Advertising. Negotiate key contracts and leading sourcing projects across in-scope spend categories. Manage reciprocal relationships with suppliers who are also customers Take ownership for management of several strategic supplier relationships to create an environment for collaboration and drive the adoption of new technologies and services in support of SN's strategic objectives. Review and optimise the Procure-to-Pay mechanisms used relating to Advertising spend and support the implementation and roll-out of Purchase Orders to deliver the benefits of spend transparency and efficiency across all category spends. Work closely with senior stakeholders and functional business owners to align on a forward plan, determine sourcing strategies and manage sourcing events. Support the move towards a more sustainable and diverse supply chain. Experience, Skills & Qualifications: Essential Extensive Marketing & Advertising procurement experience, with a successful track record in strategy definition, stakeholder engagement and influencing, sourcing and contracting. Experience with managing complex categories and driving value and savings. In-depth knowledge and experience of the procurement of Marketing & Advertising services and solutions in a global organisation, including a strong understanding of the agency ecosystem. Strong business and commercial background - an experienced negotiator with analytical skills and the ability to use data to drive decisions. Source-to-Pay process & technology experience (e.g. SAP Ariba). Demonstrated ability of working with cross functional teams in a complex, changing environment to identify savings opportunities and deliver value to the organisation. Excellent communication and influencing skills with the ability to build rapport Well-versed in Risk management, Business Continuity Planning, Strategic sourcing & SRM and Contract Performance Management Degree and/or MCIPS qualified or equivalent experience To apply, please submit: a CV At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here
We have an excellent opportunity available for a Vehicle Technician to join our team at Sytner Jaguar Land Rover Stockport Are you currently working in a fast fit garage, MOT Centre, Auto repair shop or Independent garage? We want to hear from you! Don't worry if you are not currently working for Jaguar Land Rover, we have the training and facilities to help you make this next big step in your career! We are looking for a motivated, dedicated and highly organised individual who can demonstrate excellent customer service skills as well as Technical expertise. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. We are committed to ensuring our colleagues have a safe environment to operate in and provide all necessary PPE. About you You will be a team-player who is comfortable operating in a fast-paced environment where there are set processes and procedures. You must be a qualified Vehicle Technician with an industry recognised qualification. Ideally, you will have the ability to work within given timescales and the ability to tackle all aspects of vehicle repairs and servicing. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jan 31, 2026
Full time
We have an excellent opportunity available for a Vehicle Technician to join our team at Sytner Jaguar Land Rover Stockport Are you currently working in a fast fit garage, MOT Centre, Auto repair shop or Independent garage? We want to hear from you! Don't worry if you are not currently working for Jaguar Land Rover, we have the training and facilities to help you make this next big step in your career! We are looking for a motivated, dedicated and highly organised individual who can demonstrate excellent customer service skills as well as Technical expertise. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. We are committed to ensuring our colleagues have a safe environment to operate in and provide all necessary PPE. About you You will be a team-player who is comfortable operating in a fast-paced environment where there are set processes and procedures. You must be a qualified Vehicle Technician with an industry recognised qualification. Ideally, you will have the ability to work within given timescales and the ability to tackle all aspects of vehicle repairs and servicing. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
We have an excellent opportunity available for a Qualified MOT Tester to join our team at Sytner Sheffield. Are you currently working in a fast fit garage, MOT Centre, or independent service centre? We want to hear from you! We are looking for a professional, motivated and highly organised individual who can demonstrate strong compliance with MOT procedures as well as the ability to manage their own time to ensure all tests get completed to schedule. You will join a friendly team, committed to the highest standards of vehicle maintenance and repair, as well as excellence in customer care. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. We are committed to ensuring our colleagues have a safe environment to operate in and provide all necessary PPE. About you You will be a team-player who is comfortable operating in a fast-paced environment where there are set processes and procedures. You must be able to work independently and manage your own workload. You should have the ability to work within given timescales and, although we are seeking a dedicated MOT tester, ideally the ability to tackle light repairs and vehicle maintenance . We require candidates to have a Level 3, industry recognised qualification and you must hold the relevant MOT tester qualification. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jan 31, 2026
Full time
We have an excellent opportunity available for a Qualified MOT Tester to join our team at Sytner Sheffield. Are you currently working in a fast fit garage, MOT Centre, or independent service centre? We want to hear from you! We are looking for a professional, motivated and highly organised individual who can demonstrate strong compliance with MOT procedures as well as the ability to manage their own time to ensure all tests get completed to schedule. You will join a friendly team, committed to the highest standards of vehicle maintenance and repair, as well as excellence in customer care. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. We are committed to ensuring our colleagues have a safe environment to operate in and provide all necessary PPE. About you You will be a team-player who is comfortable operating in a fast-paced environment where there are set processes and procedures. You must be able to work independently and manage your own workload. You should have the ability to work within given timescales and, although we are seeking a dedicated MOT tester, ideally the ability to tackle light repairs and vehicle maintenance . We require candidates to have a Level 3, industry recognised qualification and you must hold the relevant MOT tester qualification. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
