What You'll Do Customer Success Manager is responsible for building and maintaining relationships end to end with our customers to enable them realize value from TRES platform. As a trusted advisor, you will leverage your domain expertise and ability to frame problems and find solutions to help customers drive adoption and achieve business outcomes. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success teams to ensure our customer's success - ultimately driving growth and securing the renewal. Responsibilities Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. Measure, monitor, and report internally and externally to Customer Sponsors. Establish regular touchpoints to review progress against technical and strategic objectives including roadmap discussions. Work closely with Sales to provide insights to customers about applicability of new features in TRES and identify additional business use-cases. Develop, nurture and maintain trusted advisor relationships with stakeholders at all levels and drive value and adoption. Translate customer product usage data into actionable advice for customers. Provide Executive Business Reviews in a regular cadence with Business & Technical Stakeholders in collaboration with the Account Team including Sales, Business Leads, and Product partners. Provide customer's contract utilization pacing in regular account Health Checks towards renewal. Provide customer upsell and expansion recommendations for platform products, partnerships, services, and cloud network partners across the full lifecycle in regular account check-ins. Assist and provide expert deployment and operational best practices in all customer communication channels including in-person, email, web calls, slack, and mobile options. Work cross-departmentally to find business outcomes-oriented solutions to complex scenarios and integration issues. Strong knowledge of Customer Success best practices with experience defining processes to promote adoption. Understand customer health scoring and predictive risk management to prevent and resolve renewal risk while managing customer escalations. Continuously drive communication and customer advocacy to ensure an orchestrated customer experience. Work transparently to surface customer problems and allow others to participate in solving them. Required Skills Bachelor's degree with 5+ years of experience in Account Manager or Customer Success role or related SaaS vendor or systems integrator or in house practitioner Experience in managing significant technology and operational change programs and have credibility as a trusted advisor to customer executives for such programs Experience of directly assigned to customers with an aggregate of at least $2 - 5M ARR in total book of business and delivering 10 - 20% upsell expansions across their customer accounts Advanced project management experience & skills Ability to translate business requirements into business value, and work with sales and marketing teams to promote value-driven solutions to customers Ability to manage executive relationships and discussions Excellent moderation and communication skills Extensive experience within a technical or account management area Solid understanding of crypto markets, wallets, blockchain explorers, and DeFi protocols Background in accounting, finance, tax, or related fields - CPA or similar certifications are a plus Experience working with crypto transaction data, reconciliation tools, or tax/reporting platforms Performance Indicators Gross dollar renewal rate (GDR) and Net Dollar retention (NDR) ARR growth (upsell & expansion opportunities with high win rate) Platform adoption and usage Churn and contraction rate Customer satisfaction Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. Please see our candidate privacy policy here.
Apr 04, 2026
Full time
What You'll Do Customer Success Manager is responsible for building and maintaining relationships end to end with our customers to enable them realize value from TRES platform. As a trusted advisor, you will leverage your domain expertise and ability to frame problems and find solutions to help customers drive adoption and achieve business outcomes. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success teams to ensure our customer's success - ultimately driving growth and securing the renewal. Responsibilities Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. Measure, monitor, and report internally and externally to Customer Sponsors. Establish regular touchpoints to review progress against technical and strategic objectives including roadmap discussions. Work closely with Sales to provide insights to customers about applicability of new features in TRES and identify additional business use-cases. Develop, nurture and maintain trusted advisor relationships with stakeholders at all levels and drive value and adoption. Translate customer product usage data into actionable advice for customers. Provide Executive Business Reviews in a regular cadence with Business & Technical Stakeholders in collaboration with the Account Team including Sales, Business Leads, and Product partners. Provide customer's contract utilization pacing in regular account Health Checks towards renewal. Provide customer upsell and expansion recommendations for platform products, partnerships, services, and cloud network partners across the full lifecycle in regular account check-ins. Assist and provide expert deployment and operational best practices in all customer communication channels including in-person, email, web calls, slack, and mobile options. Work cross-departmentally to find business outcomes-oriented solutions to complex scenarios and integration issues. Strong knowledge of Customer Success best practices with experience defining processes to promote adoption. Understand customer health scoring and predictive risk management to prevent and resolve renewal risk while managing customer escalations. Continuously drive communication and customer advocacy to ensure an orchestrated customer experience. Work transparently to surface customer problems and allow others to participate in solving them. Required Skills Bachelor's degree with 5+ years of experience in Account Manager or Customer Success role or related SaaS vendor or systems integrator or in house practitioner Experience in managing significant technology and operational change programs and have credibility as a trusted advisor to customer executives for such programs Experience of directly assigned to customers with an aggregate of at least $2 - 5M ARR in total book of business and delivering 10 - 20% upsell expansions across their customer accounts Advanced project management experience & skills Ability to translate business requirements into business value, and work with sales and marketing teams to promote value-driven solutions to customers Ability to manage executive relationships and discussions Excellent moderation and communication skills Extensive experience within a technical or account management area Solid understanding of crypto markets, wallets, blockchain explorers, and DeFi protocols Background in accounting, finance, tax, or related fields - CPA or similar certifications are a plus Experience working with crypto transaction data, reconciliation tools, or tax/reporting platforms Performance Indicators Gross dollar renewal rate (GDR) and Net Dollar retention (NDR) ARR growth (upsell & expansion opportunities with high win rate) Platform adoption and usage Churn and contraction rate Customer satisfaction Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. Please see our candidate privacy policy here.
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Collaborate with delivery teams to ensure successful outcomes for customers • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within a technology - managed services, or consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Base Salary Aligned with your expertise and growth • c£150,000+ OTE • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • We know people perform at their best when they have balance. • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 04, 2026
Full time
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Collaborate with delivery teams to ensure successful outcomes for customers • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within a technology - managed services, or consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Base Salary Aligned with your expertise and growth • c£150,000+ OTE • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • We know people perform at their best when they have balance. • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Senior Thermal Energy Storage Design & Sales Engineer We are recruiting on behalf of a specialist clean-energy technology business developing advanced Thermal Energy Storage solutions for HVAC&R applications. This is a senior, long-term career opportunity for a technically strong engineer who can combine hands-on system design with commercial and client-facing capability . This is not a catalogue sales role - each solution is engineered and applied on a project-by-project basis. The Opportunity You will take a leading role in the design, application and market development of Thermal Energy Storage systems, working closely with consultants, contractors, and end users. The business is seeking someone who wants to grow with the company , take ownership of this area, and develop into a key senior figure over time. Key Responsibilities Design and apply Thermal Energy Storage solutions into HVAC&R systems on a project-specific basis Provide technical support and system design input to clients, consultants and project teams Work closely with customers to develop engineered solutions rather than off-the-shelf products Support business development activity through technical presentations, proposals and solution design Translate innovative technology into clear, commercially viable system applications Play an active role in growing market awareness and adoption of the technology Contribute strategically to the long-term growth of the product and business About You Degree qualified in Engineering (Mechanical, Energy, Building Services or similar) Strong design experience within HVAC, refrigeration, energy or thermal systems Proven technical sales, applications engineering or solutions engineering background Comfortable engaging with clients and explaining complex technologies clearly Entrepreneurial mindset with ambition to grow into a long-term senior role Able to assess whether complex technologies can be effectively marketed and applied Career & Package Salary negotiable in the region of 50,000 to 70,000 Bonus based upon performance Car allowance 25 days holiday plus bank holidays 8% pension WR HVAC M&E are recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy.
Apr 04, 2026
Full time
Senior Thermal Energy Storage Design & Sales Engineer We are recruiting on behalf of a specialist clean-energy technology business developing advanced Thermal Energy Storage solutions for HVAC&R applications. This is a senior, long-term career opportunity for a technically strong engineer who can combine hands-on system design with commercial and client-facing capability . This is not a catalogue sales role - each solution is engineered and applied on a project-by-project basis. The Opportunity You will take a leading role in the design, application and market development of Thermal Energy Storage systems, working closely with consultants, contractors, and end users. The business is seeking someone who wants to grow with the company , take ownership of this area, and develop into a key senior figure over time. Key Responsibilities Design and apply Thermal Energy Storage solutions into HVAC&R systems on a project-specific basis Provide technical support and system design input to clients, consultants and project teams Work closely with customers to develop engineered solutions rather than off-the-shelf products Support business development activity through technical presentations, proposals and solution design Translate innovative technology into clear, commercially viable system applications Play an active role in growing market awareness and adoption of the technology Contribute strategically to the long-term growth of the product and business About You Degree qualified in Engineering (Mechanical, Energy, Building Services or similar) Strong design experience within HVAC, refrigeration, energy or thermal systems Proven technical sales, applications engineering or solutions engineering background Comfortable engaging with clients and explaining complex technologies clearly Entrepreneurial mindset with ambition to grow into a long-term senior role Able to assess whether complex technologies can be effectively marketed and applied Career & Package Salary negotiable in the region of 50,000 to 70,000 Bonus based upon performance Car allowance 25 days holiday plus bank holidays 8% pension WR HVAC M&E are recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy.
Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. Long Description What's in it for you? Competitive Salary : Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Apr 04, 2026
Full time
Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. Long Description What's in it for you? Competitive Salary : Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
NLA media access limited represents the intellectual property rights of prominent publishing brands in the UK - more than 14,000 newspaper and magazine print and web titles, from over 300 publishers. The company also operates a database providing content and services to media monitoring agencies and publishers, containing 250 million articles from print and web publications. We are looking for a Head of Architecture for our technology department. You will work closely with engineering, SRE, product and data teams to define and guide the overall architecture of our digital platforms and services. The role is responsible for ensuring our systems evolve in a coherent, scalable and secure way as the business continues to modernise its technology and data platforms. To be successful in this role you will be an experienced technology leader who is comfortable operating across both the business and technical domains. As a key member of the technology leadership group, you will need the skills and experience to guide architectural decisions across internal teams and external delivery partners. Technically, the role stretches from understanding our existing systems, integrations and data landscape, through to defining a clear target architecture and ensuring that new initiatives and platform changes align with that direction. You will work closely with engineering, SRE and product teams to balance pragmatic delivery with long-term platform integrity. The role reports into the Chief Digital Officer and works closely with the Head of Engineering and other technology leaders as part of the Technology & Digital team. The technology team works remotely, and our Sales and Finance teams are hybrid with a mix of working from home and from our headquarters in Royal Tunbridge Wells. This role will be remote, with an expectation of one or two days per quarter in the office. The office is less than a 5 minute walk from the train station, with trains directly into London and elsewhere. Responsibilities Alongside engineering, SRE, product and data teams your primary focus will be guiding the architectural direction of our digital platforms and ensuring systems evolve in a coherent, scalable and well-governed way Drawing on both your own and your wider teams' knowledge of system design, delivery approaches and user needs, you will be able to guide architectural decisions which support reliable services, efficient delivery and long-term platform sustainability Architecture Strategy and Governance Define and evolve the target architecture across our digital platforms and supporting systems Establish and maintain architectural principles, standards and reference patterns to guide engineering teams and external partners Ensure new systems, technologies and integrations align with the broader platform strategy and long-term technical direction Maintain visibility of emerging technologies and industry practices to inform future platform evolution Platform Architecture and Technical Leadership Provide architectural leadership across application, data, integration and infrastructure domains Work closely with engineering teams and external delivery partners to review and guide system designs and technical approaches Identify opportunities to simplify, rationalise or modernise parts of the technology landscape Support evaluation and proof-of-concept work to de-risk major technology choices or platform changes Governance and Delivery Alignment Establish and operate architecture governance processes, including review and approval of significant changes or new technologies Provide architectural guidance to ensure engineering teams and external partners build solutions aligned with the target architecture Resolve cross-team architectural challenges where system-wide trade-offs are required Ensure architectural considerations such as scalability, resilience, observability and security are incorporated into solution designs Collaboration and Stakeholder Engagement Work closely with engineering, SRE, product and data teams to align platform architecture with product and delivery plans Provide architectural input into major initiatives, technology investments and transformation programmes Communicate architectural decisions and technical trade-offs clearly to both technical and non-technical stakeholders Support technology leadership in ensuring the organisation's platforms remain robust, scalable and fit for future business needs Technical Skills Strong experience designing and governing modern digital platform architectures Experience working with cloud-based infrastructure and distributed systems Experience designing systems that integrate across multiple services, data platforms and APIs Good understanding of modern engineering practices such as CI/CD, infrastructure as code and cloud-native architectures Experience evaluating new technologies and guiding technology adoption Architecture and Delivery Experience defining and maintaining architectural standards and governance processes Experience guiding architecture across multiple teams and delivery partners Ability to balance long-term architectural strategy with pragmatic delivery constraints Experience supporting platform modernisation or transformation programmes Soft Skills Excellent communication, analytical and problem-solving skills with the ability to work effectively across engineering teams and business stakeholders Ability to clearly explain complex technical concepts and architectural trade-offs Strong collaboration and influencing skills when working across teams without direct authority Strategic thinking combined with a pragmatic approach to delivery You MUST be able to demonstrate prior relevant architecture or senior engineering experience You MUST be based in the United Kingdom and eligible to work in the United Kingdom. Private Healthcare Plan Pension Plan Life Assurance Remote with occasional 'team days' and meetings in the office or in London Training & Development Employee Assistance Programme Bonus scheme 25 days annual leave, increasing with service Upon application your personal data will be processed according to our privacy policy.
Apr 04, 2026
Full time
NLA media access limited represents the intellectual property rights of prominent publishing brands in the UK - more than 14,000 newspaper and magazine print and web titles, from over 300 publishers. The company also operates a database providing content and services to media monitoring agencies and publishers, containing 250 million articles from print and web publications. We are looking for a Head of Architecture for our technology department. You will work closely with engineering, SRE, product and data teams to define and guide the overall architecture of our digital platforms and services. The role is responsible for ensuring our systems evolve in a coherent, scalable and secure way as the business continues to modernise its technology and data platforms. To be successful in this role you will be an experienced technology leader who is comfortable operating across both the business and technical domains. As a key member of the technology leadership group, you will need the skills and experience to guide architectural decisions across internal teams and external delivery partners. Technically, the role stretches from understanding our existing systems, integrations and data landscape, through to defining a clear target architecture and ensuring that new initiatives and platform changes align with that direction. You will work closely with engineering, SRE and product teams to balance pragmatic delivery with long-term platform integrity. The role reports into the Chief Digital Officer and works closely with the Head of Engineering and other technology leaders as part of the Technology & Digital team. The technology team works remotely, and our Sales and Finance teams are hybrid with a mix of working from home and from our headquarters in Royal Tunbridge Wells. This role will be remote, with an expectation of one or two days per quarter in the office. The office is less than a 5 minute walk from the train station, with trains directly into London and elsewhere. Responsibilities Alongside engineering, SRE, product and data teams your primary focus will be guiding the architectural direction of our digital platforms and ensuring systems evolve in a coherent, scalable and well-governed way Drawing on both your own and your wider teams' knowledge of system design, delivery approaches and user needs, you will be able to guide architectural decisions which support reliable services, efficient delivery and long-term platform sustainability Architecture Strategy and Governance Define and evolve the target architecture across our digital platforms and supporting systems Establish and maintain architectural principles, standards and reference patterns to guide engineering teams and external partners Ensure new systems, technologies and integrations align with the broader platform strategy and long-term technical direction Maintain visibility of emerging technologies and industry practices to inform future platform evolution Platform Architecture and Technical Leadership Provide architectural leadership across application, data, integration and infrastructure domains Work closely with engineering teams and external delivery partners to review and guide system designs and technical approaches Identify opportunities to simplify, rationalise or modernise parts of the technology landscape Support evaluation and proof-of-concept work to de-risk major technology choices or platform changes Governance and Delivery Alignment Establish and operate architecture governance processes, including review and approval of significant changes or new technologies Provide architectural guidance to ensure engineering teams and external partners build solutions aligned with the target architecture Resolve cross-team architectural challenges where system-wide trade-offs are required Ensure architectural considerations such as scalability, resilience, observability and security are incorporated into solution designs Collaboration and Stakeholder Engagement Work closely with engineering, SRE, product and data teams to align platform architecture with product and delivery plans Provide architectural input into major initiatives, technology investments and transformation programmes Communicate architectural decisions and technical trade-offs clearly to both technical and non-technical stakeholders Support technology leadership in ensuring the organisation's platforms remain robust, scalable and fit for future business needs Technical Skills Strong experience designing and governing modern digital platform architectures Experience working with cloud-based infrastructure and distributed systems Experience designing systems that integrate across multiple services, data platforms and APIs Good understanding of modern engineering practices such as CI/CD, infrastructure as code and cloud-native architectures Experience evaluating new technologies and guiding technology adoption Architecture and Delivery Experience defining and maintaining architectural standards and governance processes Experience guiding architecture across multiple teams and delivery partners Ability to balance long-term architectural strategy with pragmatic delivery constraints Experience supporting platform modernisation or transformation programmes Soft Skills Excellent communication, analytical and problem-solving skills with the ability to work effectively across engineering teams and business stakeholders Ability to clearly explain complex technical concepts and architectural trade-offs Strong collaboration and influencing skills when working across teams without direct authority Strategic thinking combined with a pragmatic approach to delivery You MUST be able to demonstrate prior relevant architecture or senior engineering experience You MUST be based in the United Kingdom and eligible to work in the United Kingdom. Private Healthcare Plan Pension Plan Life Assurance Remote with occasional 'team days' and meetings in the office or in London Training & Development Employee Assistance Programme Bonus scheme 25 days annual leave, increasing with service Upon application your personal data will be processed according to our privacy policy.
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you'll do: As a Solution Customer Success Manager (S-CSM), you will act as a trusted advisor, maximizing customer lifetime value by delivering solution area expertise to customer executives and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solutions. Business Technology Platform (BTP) is an established LOB within SAP supporting 6000+ customers and 600M+ ACV under management in EMEA alone. The potential for BTP is huge and we are on a big growth trajectory. BTP provides the foundation that underpins many of SAP's strategic priorities (RISE, Clean Core, AI) by providing the essential technology services that unify application, integration, security, application development and AI. Build deep executive relationships and earn trusted advisor status with customers Identify new opportunities for customers to leverage new or expanded SAP solutions Mitigate churn and manage renewals of SAP solutions/services Identify sales leads and support sales in expansion and upsell efforts Manage through crisis and de-escalate customer situations Drive renewals, expansions, and up-sells of subscription or perpetual license-based solutions What you bring: Strong executive presence and relationship building skills Deep knowledge of business models, strategies, and line of business processes Proven ability to handle difficult customer situations and discuss complex issues with customer executives Experience with cloud software solutions and delivery models Expert level buying center/Lines of Business domain expertise Ability to apply risk-mitigation strategies to customer situations Knowledge of SAP solutions portfolio and the business processes they enable Some technical understanding for assigned solution area to address technical issues with customers Bachelor's degree or equivalent required Experience in business software Knowledge of SAAS and IAAS processes Strong program/project management and governance skills Relationship-driven mindset with excellent verbal and non-verbal communication skills Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions Meet your team: You will work closely with SAP MU leadership, account teams, industry teams, and solution management organization. You will also coordinate internal SAP and partner resources to ensure value delivery. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate your website or to complete your application, please send an e mail with your request to Recruiting Operations Team: . Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. Please note that any violation of these guidelines may result in disqualification from the hiring process.
Apr 04, 2026
Full time
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you'll do: As a Solution Customer Success Manager (S-CSM), you will act as a trusted advisor, maximizing customer lifetime value by delivering solution area expertise to customer executives and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solutions. Business Technology Platform (BTP) is an established LOB within SAP supporting 6000+ customers and 600M+ ACV under management in EMEA alone. The potential for BTP is huge and we are on a big growth trajectory. BTP provides the foundation that underpins many of SAP's strategic priorities (RISE, Clean Core, AI) by providing the essential technology services that unify application, integration, security, application development and AI. Build deep executive relationships and earn trusted advisor status with customers Identify new opportunities for customers to leverage new or expanded SAP solutions Mitigate churn and manage renewals of SAP solutions/services Identify sales leads and support sales in expansion and upsell efforts Manage through crisis and de-escalate customer situations Drive renewals, expansions, and up-sells of subscription or perpetual license-based solutions What you bring: Strong executive presence and relationship building skills Deep knowledge of business models, strategies, and line of business processes Proven ability to handle difficult customer situations and discuss complex issues with customer executives Experience with cloud software solutions and delivery models Expert level buying center/Lines of Business domain expertise Ability to apply risk-mitigation strategies to customer situations Knowledge of SAP solutions portfolio and the business processes they enable Some technical understanding for assigned solution area to address technical issues with customers Bachelor's degree or equivalent required Experience in business software Knowledge of SAAS and IAAS processes Strong program/project management and governance skills Relationship-driven mindset with excellent verbal and non-verbal communication skills Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions Meet your team: You will work closely with SAP MU leadership, account teams, industry teams, and solution management organization. You will also coordinate internal SAP and partner resources to ensure value delivery. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate your website or to complete your application, please send an e mail with your request to Recruiting Operations Team: . Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. Please note that any violation of these guidelines may result in disqualification from the hiring process.
commercially-minded Senior Legal Counsel private practice experience followed by in-house exposure Senior Legal Counsel - Commercial & Technology Contracts Location: London (Hybrid - in-office 3x/week) Salary: £100,000-£140,000 DOE Our client is seeking a commercially-minded Senior Legal Counsel to join their global legal team. This role is ideal for a lawyer with private practice experience followed by in-house exposure who enjoys working closely with commercial teams on complex technology contracts. Key Responsibilities: Lead drafting and negotiation of MSAs, SaaS agreements, Statements of Work, licensing and outsourcing contracts . Act as legal lead on strategic deals, advising on risk, governance, and approvals . Partner with Sales, Procurement, Finance, and Compliance to align legal advice with commercial objectives. Develop and refine contract templates, playbooks, and guidance . Support legal operations, including contract lifecycle management and adoption of legal tech/AI tools . About You: Qualified solicitor (England & Wales) with 6-10 years PQE . Strong private practice background in commercial/technology law. Subsequent in-house experience in tech, IT services, consulting or digital businesses . Experienced in complex tech and commercial contracts , with awareness of IP, data protection, and emerging tech (AI). Commercially astute, pragmatic, and comfortable advising senior stakeholders. Hybrid role - must be in London 3x/week. Salary up to £140k depending on experience.
Apr 04, 2026
Full time
commercially-minded Senior Legal Counsel private practice experience followed by in-house exposure Senior Legal Counsel - Commercial & Technology Contracts Location: London (Hybrid - in-office 3x/week) Salary: £100,000-£140,000 DOE Our client is seeking a commercially-minded Senior Legal Counsel to join their global legal team. This role is ideal for a lawyer with private practice experience followed by in-house exposure who enjoys working closely with commercial teams on complex technology contracts. Key Responsibilities: Lead drafting and negotiation of MSAs, SaaS agreements, Statements of Work, licensing and outsourcing contracts . Act as legal lead on strategic deals, advising on risk, governance, and approvals . Partner with Sales, Procurement, Finance, and Compliance to align legal advice with commercial objectives. Develop and refine contract templates, playbooks, and guidance . Support legal operations, including contract lifecycle management and adoption of legal tech/AI tools . About You: Qualified solicitor (England & Wales) with 6-10 years PQE . Strong private practice background in commercial/technology law. Subsequent in-house experience in tech, IT services, consulting or digital businesses . Experienced in complex tech and commercial contracts , with awareness of IP, data protection, and emerging tech (AI). Commercially astute, pragmatic, and comfortable advising senior stakeholders. Hybrid role - must be in London 3x/week. Salary up to £140k depending on experience.
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Apr 04, 2026
Full time
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Job Description: # Chief Product Officer The Company CRB Cunninghams is the UK's leading provider of cashless catering, identity management, online payments, and nutritional analysis solutions, supporting more than 3,300 schools and colleges nationwide.With nearly 60 years of heritage, we employ over 100 dedicated professionals, including a national field service team delivering fast, expert support wherever it's needed. We operate from offices in Headley (Birmingham) and Loanhead (Edinburgh).In recent years, CRB Cunninghams has experienced strong growth, driven by innovation, customer intimacy, operational excellence, and a clear, meaningful vision. Our purpose is simple and powerful: When children eat well and enjoy lunchtimes, they're happier, healthier, and achieve more.Our strategy is to help schools deliver fully cashless dining experiences that enable anonymous free-school-meal access, streamline operations, and accelerate the provision of nutritious meals. The Role The Chief Product Officer (CPO) is responsible for defining and executing CRB Cunninghams' product vision, strategy, and roadmap, including the responsible adoption of AI and automation to improve customer outcomes and long-term differentiation.This role ensures our products deliver clear customer value, support commercial growth, and align with the company's long-term strategic objectives.The CPO acts as the bridge between customers, partners, commercial leadership, and technology, owning the full product lifecycle from discovery through delivery and continuous improvement.This is a senior leadership role with significant influence over company direction, reporting at executive level. Key Responsibilities Product Strategy & Vision Define and own the product vision, strategy, and long-term roadmap Ensure product direction aligns with CRBC's business strategy and growth ambitions Identify new product opportunities, enhancements, and market expansion potential Set the direction for how AI and automation are embedded across the product portfolio to remove operational friction and create defensible value Customer Intimacy & Market Insight Build a deep understanding of customer needs, workflows, and pain points Use market research, customer feedback, and data insights to guide product decisions Monitor competitor offerings and industry trends to maintain differentiation Align product strategy with key partners, including school caterers Product Delivery & Lifecycle Management Own the full product lifecycle: ideation, prioritisation, development, launch, and optimisation Work closely with R&D and delivery teams to ensure high-quality, timely releases Balance short-term delivery priorities with long-term scalability, resilience, and sustainability Commercial & Financial Impact Partner with sales, marketing, and leadership to drive revenue growth and retention Shape product pricing and positioning alongside commercial leaders Track and report on product performance, ROI, and success metrics Leadership & Governance Lead, develop, and mentor the product management function Establish clear product processes, prioritisation frameworks, and governance Act as a senior product voice at executive and board level Key Skills & Experience Proven experience in a senior product leadership role (CPO, Head of Product, Product Director, or similar) Strong track record delivering successful B2B products (software or technology-enabled services) Commercially minded, with experience linking product decisions to revenue and growth Excellent stakeholder management across technical and non-technical teams Experience applying AI, automation and advanced data capabilities to improve workflows and customer outcomes Comfortable operating in a growing, evolving organisation Desirable Experience Background in SaaS, EdTech, and/or payments Experience in regulated, professional services, or compliance-driven environments Experience scaling products and teams in a growth-focused business What Success Looks Like A clear, well-communicated product strategy aligned to business goals and purpose Products that customers value, adopt, and actively recommend AI and automation embedded into core products and workflows in ways that measurably add extra value, reduce customer effort and operational cost Predictable, high-quality product delivery Strong collaboration across leadership, commercial, and technical teams Be at the forefront of transforming how schools operate canteens and deliver better lunchtime experiences for children Shape the future direction of a market-leading product portfolio High-impact role with executive visibility and influence Collaborative culture with genuine scope to innovate and lead Business Unit: CRB Cunninghams Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Apr 04, 2026
Full time
Job Description: # Chief Product Officer The Company CRB Cunninghams is the UK's leading provider of cashless catering, identity management, online payments, and nutritional analysis solutions, supporting more than 3,300 schools and colleges nationwide.With nearly 60 years of heritage, we employ over 100 dedicated professionals, including a national field service team delivering fast, expert support wherever it's needed. We operate from offices in Headley (Birmingham) and Loanhead (Edinburgh).In recent years, CRB Cunninghams has experienced strong growth, driven by innovation, customer intimacy, operational excellence, and a clear, meaningful vision. Our purpose is simple and powerful: When children eat well and enjoy lunchtimes, they're happier, healthier, and achieve more.Our strategy is to help schools deliver fully cashless dining experiences that enable anonymous free-school-meal access, streamline operations, and accelerate the provision of nutritious meals. The Role The Chief Product Officer (CPO) is responsible for defining and executing CRB Cunninghams' product vision, strategy, and roadmap, including the responsible adoption of AI and automation to improve customer outcomes and long-term differentiation.This role ensures our products deliver clear customer value, support commercial growth, and align with the company's long-term strategic objectives.The CPO acts as the bridge between customers, partners, commercial leadership, and technology, owning the full product lifecycle from discovery through delivery and continuous improvement.This is a senior leadership role with significant influence over company direction, reporting at executive level. Key Responsibilities Product Strategy & Vision Define and own the product vision, strategy, and long-term roadmap Ensure product direction aligns with CRBC's business strategy and growth ambitions Identify new product opportunities, enhancements, and market expansion potential Set the direction for how AI and automation are embedded across the product portfolio to remove operational friction and create defensible value Customer Intimacy & Market Insight Build a deep understanding of customer needs, workflows, and pain points Use market research, customer feedback, and data insights to guide product decisions Monitor competitor offerings and industry trends to maintain differentiation Align product strategy with key partners, including school caterers Product Delivery & Lifecycle Management Own the full product lifecycle: ideation, prioritisation, development, launch, and optimisation Work closely with R&D and delivery teams to ensure high-quality, timely releases Balance short-term delivery priorities with long-term scalability, resilience, and sustainability Commercial & Financial Impact Partner with sales, marketing, and leadership to drive revenue growth and retention Shape product pricing and positioning alongside commercial leaders Track and report on product performance, ROI, and success metrics Leadership & Governance Lead, develop, and mentor the product management function Establish clear product processes, prioritisation frameworks, and governance Act as a senior product voice at executive and board level Key Skills & Experience Proven experience in a senior product leadership role (CPO, Head of Product, Product Director, or similar) Strong track record delivering successful B2B products (software or technology-enabled services) Commercially minded, with experience linking product decisions to revenue and growth Excellent stakeholder management across technical and non-technical teams Experience applying AI, automation and advanced data capabilities to improve workflows and customer outcomes Comfortable operating in a growing, evolving organisation Desirable Experience Background in SaaS, EdTech, and/or payments Experience in regulated, professional services, or compliance-driven environments Experience scaling products and teams in a growth-focused business What Success Looks Like A clear, well-communicated product strategy aligned to business goals and purpose Products that customers value, adopt, and actively recommend AI and automation embedded into core products and workflows in ways that measurably add extra value, reduce customer effort and operational cost Predictable, high-quality product delivery Strong collaboration across leadership, commercial, and technical teams Be at the forefront of transforming how schools operate canteens and deliver better lunchtime experiences for children Shape the future direction of a market-leading product portfolio High-impact role with executive visibility and influence Collaborative culture with genuine scope to innovate and lead Business Unit: CRB Cunninghams Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Apr 04, 2026
Full time
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
About us We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Stafford MINI Contract Type: Permanent, full time Salary: OTE up to £50,000 per annum plus company car! (including £25,000 basic plus uncapped commission) Hours: 44 hours per week, Monday- Friday 08:30 - 18:00, Saturday 09:00 - 17:00 & Sunday 11:00 - 15:00 (One day off in the week and weekends on rota basis) Stafford MINI is recruiting for an ambitious and experienced Sales Executive to join our hard-working and friendly team on site. Specialising in either new car or used car sales, you will work alongside our passionate sales team to provide first class customer service. Joining our hard-working sales team, you will be a team player with exceptional communication skills which will enable you to build rapport with colleagues and customers. Our Sales Executives are the key points of contact and pay close attention to detail to understand all of our customers wants and needs. Responsibilities Communicating with customers via email, telephone and in person Suggesting suitable vehicles based on customer needs Arranging and accompanying customers on test drives Negotiating the final price for the sale Completing the relevant paperwork for each sale Liaising with various departments within the dealership to provide the best service to all our customers The ideal candidate will have strong communication skills, be self-motivated to crack on with the job and be passionate about what they do. You will be expected to hit targets so being ambitious and hard-working is essential. Previous experience in a similar position and within the motor trade would be preferred but not essential as we are always on the look out for new/fresh talent to join our team. You will hold a full UK driving license as you may be expected to drive some of the most prestigious cars on the market! Benefits Core Benefits: Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing: MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. We are an equal opportunities employer. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Apr 04, 2026
Full time
About us We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Stafford MINI Contract Type: Permanent, full time Salary: OTE up to £50,000 per annum plus company car! (including £25,000 basic plus uncapped commission) Hours: 44 hours per week, Monday- Friday 08:30 - 18:00, Saturday 09:00 - 17:00 & Sunday 11:00 - 15:00 (One day off in the week and weekends on rota basis) Stafford MINI is recruiting for an ambitious and experienced Sales Executive to join our hard-working and friendly team on site. Specialising in either new car or used car sales, you will work alongside our passionate sales team to provide first class customer service. Joining our hard-working sales team, you will be a team player with exceptional communication skills which will enable you to build rapport with colleagues and customers. Our Sales Executives are the key points of contact and pay close attention to detail to understand all of our customers wants and needs. Responsibilities Communicating with customers via email, telephone and in person Suggesting suitable vehicles based on customer needs Arranging and accompanying customers on test drives Negotiating the final price for the sale Completing the relevant paperwork for each sale Liaising with various departments within the dealership to provide the best service to all our customers The ideal candidate will have strong communication skills, be self-motivated to crack on with the job and be passionate about what they do. You will be expected to hit targets so being ambitious and hard-working is essential. Previous experience in a similar position and within the motor trade would be preferred but not essential as we are always on the look out for new/fresh talent to join our team. You will hold a full UK driving license as you may be expected to drive some of the most prestigious cars on the market! Benefits Core Benefits: Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing: MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. We are an equal opportunities employer. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Purpose of Onyx The Onyx Research Data Tech organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent Aggressively engineering our data at scale to unlock the value of our combined data assets and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications. We are seeking an experienced Senior Product Manager who will be accountable for designing and delivering the road map for molecule design products to support GSK Research and Development. This role will be pivotal in ensuring a cohesive enterprise level strategy towards molecule design solutions and will ensure our scientists have access to best-in-in-class technology products to improve research productivity and ultimately deliver new medicines for our patients. In this role you will: Own and lead the product roadmap, product development, launch and adoption of novel molecule design solutions to benefit the scientific community at GSK across multiple departments Play a key role in defining the strategic direction for molecule design tools with GenAI capabilities at the core Partner closely with the wider Onyx tech team, as well as R&D scientists and leaders, to deliver industry-leading cloud-based products and solutions with GenAI and agentic capabilities. Key Responsibilities: Product Strategy and Roadmap: Develop and execute a comprehensive product strategy and roadmap for molecule design solutions and tools, aligned with the Onyx's overall product vision and objectives. Customer Understanding: Conduct in-depth customer research, gather customer insights, and engage with customers regularly to understand emerging requirements. Product Planning and Definition: Collaborate with stakeholders to define product requirements, features, and specifications based on customer feedback, product vision, and business goals. Agile Product Development: Work closely with portfolio and engineering teams in an agile environment to ensure successful and timely delivery of product releases, including prioritization, sprint planning, and backlog management. GenAI Product and Capability Upgrade: Spearhead the development of a new class of AI Agents, powered by LLMs and Generative AI, designed to autonomously execute complex scientific research tasks like hypothesis generation, experimental design, and data interpretation. Design and productize the human-agent interaction layer, moving beyond traditional UIs to create conversational and goal-driven interfaces that allow scientists to delegate multi-step tasks and interpret the outputs of autonomous GenAI systems. Own the product lifecycle for models and agents, leading the strategy for data acquisition, model fine-tuning, and the development of APIs/agents that allow them to be leveraged as "tools" by other agents and systems. Model-In-The-Loop Design: Structuring products so that R&D users can easily challenge, verify, and provide feedback to improve the agentic tools and underlying models (human-guided iteration). Demonstrate Human + AI collaboration with minimum friction to drive user adoption. Lead highly technical product discussions with engineering leaders, translating ambiguous scientific objectives into precise requirements for fine-tuning foundational models, vector databases, and multi-agent system architectures. Cross-Functional Collaboration: Collaborate with both tech and RD teams, including DevOps & Infrastructure, data engineering, computing platform engineering, data & knowledge platform engineering, program management teams and RD data leadership teams, to align product strategies, gather input, and drive successful implementation plans. Product Launch and Adoption: Lead product launches, ensuring effective communication, training, and support materials to drive successful product adoption and customer satisfaction. Product Performance and Optimization: Continuously monitor product performance, collect and analyze data, and drive iterative improvements to enhance product usability, performance, and customer experience. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelors degree in Bioinformatics, Computational Biology, cheminformatics, AI/ML, Computer Science, Software Engineering, or related discipline. Significant experience in product management with a proven track record of shipping 0-to-1 software products powered by AI/GenAI, LLMs, or autonomous agents in a commercial or large-scale enterprise setting. Demonstrated experience defining product strategy for modern applications, including hands-on experience with technologies core to AI systems such as vector databases, MLOps, retrieval-augmented generation, and model fine-tuning. Direct product management experience designing and launching AI agents that can utilize tools (APIs, function calling) to perform complex, multi-step actions and reason about their environment. Deep technical fluency with cloud-native architectures (e.g., AWS, GCP, Azure), API design, and the infrastructure required to serve and scale LLM-based applications Preferred Qualifications & Skills: Master's degree or PhD in Bioinformatics, Computational Biology, Computational Chemistry, Data Science, Computer Science/Software Engineering, Cloud Computing or related discipline. Hands-on software engineering or data science experience in a GenAI-focused team prior to transitioning into product management. Familiarity with the architecture of modern transformer-based models and the strategic product trade-offs between using proprietary models (e.g., GPT-4, Claude), open-source models (e.g., Llama, Mistral), and fine-tuning custom models. Experience building products that manage or interpret complex, unstructured biomedical data Extensive knowledge of bioinformatics, computational biology, or cheminformatics, and a strong vision for how agentic AI can revolutionize the drug discovery process. Extensive product experience designing, optimizing, and implementing Model Context Protocols (MCP) for LLM-powered agents, including advanced strategies for prompt engineering, context window management, memory architectures (e.g., short-term, long-term memory), and ensuring model coherence over extended multi-turn interactions. Hands-on experience with product management tools such as Confluence, Jira, Miro, Monday, Notion, etc. Previous experience in life science industry or biopharma R&D is a plus. Closing Date for Applications: Tuesday 6th January 2026 (COB) Please note: As we approach the holiday season, our recruitment team and hiring managers will have limited availability between now and early January. We encourage you to apply and will review all applications, however response times may be longer than usual, and interviews may be scheduled after the New Year. We appreciate your understanding and look forward to connecting soon! Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used to monitor the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines . click apply for full job details
Apr 04, 2026
Full time
Purpose of Onyx The Onyx Research Data Tech organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent Aggressively engineering our data at scale to unlock the value of our combined data assets and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications. We are seeking an experienced Senior Product Manager who will be accountable for designing and delivering the road map for molecule design products to support GSK Research and Development. This role will be pivotal in ensuring a cohesive enterprise level strategy towards molecule design solutions and will ensure our scientists have access to best-in-in-class technology products to improve research productivity and ultimately deliver new medicines for our patients. In this role you will: Own and lead the product roadmap, product development, launch and adoption of novel molecule design solutions to benefit the scientific community at GSK across multiple departments Play a key role in defining the strategic direction for molecule design tools with GenAI capabilities at the core Partner closely with the wider Onyx tech team, as well as R&D scientists and leaders, to deliver industry-leading cloud-based products and solutions with GenAI and agentic capabilities. Key Responsibilities: Product Strategy and Roadmap: Develop and execute a comprehensive product strategy and roadmap for molecule design solutions and tools, aligned with the Onyx's overall product vision and objectives. Customer Understanding: Conduct in-depth customer research, gather customer insights, and engage with customers regularly to understand emerging requirements. Product Planning and Definition: Collaborate with stakeholders to define product requirements, features, and specifications based on customer feedback, product vision, and business goals. Agile Product Development: Work closely with portfolio and engineering teams in an agile environment to ensure successful and timely delivery of product releases, including prioritization, sprint planning, and backlog management. GenAI Product and Capability Upgrade: Spearhead the development of a new class of AI Agents, powered by LLMs and Generative AI, designed to autonomously execute complex scientific research tasks like hypothesis generation, experimental design, and data interpretation. Design and productize the human-agent interaction layer, moving beyond traditional UIs to create conversational and goal-driven interfaces that allow scientists to delegate multi-step tasks and interpret the outputs of autonomous GenAI systems. Own the product lifecycle for models and agents, leading the strategy for data acquisition, model fine-tuning, and the development of APIs/agents that allow them to be leveraged as "tools" by other agents and systems. Model-In-The-Loop Design: Structuring products so that R&D users can easily challenge, verify, and provide feedback to improve the agentic tools and underlying models (human-guided iteration). Demonstrate Human + AI collaboration with minimum friction to drive user adoption. Lead highly technical product discussions with engineering leaders, translating ambiguous scientific objectives into precise requirements for fine-tuning foundational models, vector databases, and multi-agent system architectures. Cross-Functional Collaboration: Collaborate with both tech and RD teams, including DevOps & Infrastructure, data engineering, computing platform engineering, data & knowledge platform engineering, program management teams and RD data leadership teams, to align product strategies, gather input, and drive successful implementation plans. Product Launch and Adoption: Lead product launches, ensuring effective communication, training, and support materials to drive successful product adoption and customer satisfaction. Product Performance and Optimization: Continuously monitor product performance, collect and analyze data, and drive iterative improvements to enhance product usability, performance, and customer experience. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelors degree in Bioinformatics, Computational Biology, cheminformatics, AI/ML, Computer Science, Software Engineering, or related discipline. Significant experience in product management with a proven track record of shipping 0-to-1 software products powered by AI/GenAI, LLMs, or autonomous agents in a commercial or large-scale enterprise setting. Demonstrated experience defining product strategy for modern applications, including hands-on experience with technologies core to AI systems such as vector databases, MLOps, retrieval-augmented generation, and model fine-tuning. Direct product management experience designing and launching AI agents that can utilize tools (APIs, function calling) to perform complex, multi-step actions and reason about their environment. Deep technical fluency with cloud-native architectures (e.g., AWS, GCP, Azure), API design, and the infrastructure required to serve and scale LLM-based applications Preferred Qualifications & Skills: Master's degree or PhD in Bioinformatics, Computational Biology, Computational Chemistry, Data Science, Computer Science/Software Engineering, Cloud Computing or related discipline. Hands-on software engineering or data science experience in a GenAI-focused team prior to transitioning into product management. Familiarity with the architecture of modern transformer-based models and the strategic product trade-offs between using proprietary models (e.g., GPT-4, Claude), open-source models (e.g., Llama, Mistral), and fine-tuning custom models. Experience building products that manage or interpret complex, unstructured biomedical data Extensive knowledge of bioinformatics, computational biology, or cheminformatics, and a strong vision for how agentic AI can revolutionize the drug discovery process. Extensive product experience designing, optimizing, and implementing Model Context Protocols (MCP) for LLM-powered agents, including advanced strategies for prompt engineering, context window management, memory architectures (e.g., short-term, long-term memory), and ensuring model coherence over extended multi-turn interactions. Hands-on experience with product management tools such as Confluence, Jira, Miro, Monday, Notion, etc. Previous experience in life science industry or biopharma R&D is a plus. Closing Date for Applications: Tuesday 6th January 2026 (COB) Please note: As we approach the holiday season, our recruitment team and hiring managers will have limited availability between now and early January. We encourage you to apply and will review all applications, however response times may be longer than usual, and interviews may be scheduled after the New Year. We appreciate your understanding and look forward to connecting soon! Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used to monitor the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines . click apply for full job details
A global technology leader is seeking a seasoned Manager of Customer Success to oversee a distributed team across Europe. This role involves leading cloud-native specialists in ensuring customer adoption and driving value from technology solutions. Candidates must have 7+ years in post-sales roles with experience in team leadership and cloud technology. The position emphasizes communication and technical skills, working collaboratively to drive customer satisfaction and successful outcomes.
Apr 04, 2026
Full time
A global technology leader is seeking a seasoned Manager of Customer Success to oversee a distributed team across Europe. This role involves leading cloud-native specialists in ensuring customer adoption and driving value from technology solutions. Candidates must have 7+ years in post-sales roles with experience in team leadership and cloud technology. The position emphasizes communication and technical skills, working collaboratively to drive customer satisfaction and successful outcomes.
Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. A newly created role has arisen within our Origination department at PIC: we are recruiting for aHead of Transition Programme Managementto join our Transitions function, which plays a critical role in the management and delivery of transition projects for clients. This involves delivering efficient project management processes, standards, and governance frameworks to reduce cost, mitigate risks and drive value across the Company. The purpose of this role is to engage and develop strong working relationships with stakeholders at all levels to ensure key internal departments (Operations, Origination, Finance, Finance Actuarial, IT, Longevity Risk Management, Information Management, Legal and Risk) and PIC's third parties (Administration, Legal, Communications, Actuarial) to ensure that transition processes deliver on our commitments to clients and quality into the business. You will partner with our Co-Heads of Transition Management to deliver strong business outcomes relating to systems, processes, and technology improvements and automation as appropriate, which deliver positive outcomes for the Company brand and market reputation as well as for our policyholders on a consistent basis. Specific accountabilities assigned to the role of Transition Programme Manager: Programme Leadership: Lead and manage a programme comprising multiple, concurrent client-facing transition projects, ensuring cohesive delivery and oversight. Project Governance: Establish and maintain appropriate project governance, including reporting, documentation, and controls in line with internal standards. Escalation: Act as a primary escalation point for clients, transition managers or third parties, ensuring a professional and responsive service that meets or exceeds expectations. Planning and Scheduling: Oversee detailed programme planning, project scheduling, and resource allocation to ensure timely delivery across all workstreams. Budget Management: Manage the overall programme budget (multi-million-pounds), including individual project cost tracking, forecasting, and reporting. Ensure cost efficiency and accountability. Stakeholder Management: Collaborate with internal stakeholders (Origination, Operations, HR, Finance, etc.) and external partners to align project objectives and deliverables with financial and human resource capacity. Risk and Issue Management: Proactively identify and manage programme risks, issues, and dependencies, ensuring effective resolution or escalation. Team Leadership: Provide leadership, guidance, and development support to Transition Managers and connected internal teams and third parties across the programme. Quality Assurance: Monitor the quality of project deliverables to ensure they meet business requirements and client satisfaction standards. Keeps informed of industry trends, market developments, regulatory changes in insurance/financial services as well as best practices relating to the Transition Experience: Proven track record of successfully delivering large, complex programmes, ideally across insurance, financial services. Demonstrated experience of managing multi-million-pound departmental budgets. Experience in leading client facing onboarding programmes at scale. Track record of delivering measurable outcomes in terms of client satisfaction, operational efficiency and commercial performance. Significant experience working with executive stakeholders and cross-functional teams. Demonstrated ability to introduce and embed governance frameworks and risk management processes. Evidence of fostering a high-performance culture and developing strong project managers. Experience in budget management, and performance reporting. Experience in developing effective monitoring and quality control processes. Knowledge: Deep understanding of programme and project management methodologies. Strong knowledge of insurance operations, client onboarding and transition processes. Awareness of governance, compliance and risk frameworks. Familiarity with change management principles and application to complex client projects. Skills Exceptional leadership and people management skills, able to inspire, coach and motivate a diverse team. Excellent stakeholder management and influencing skills, with the ability to engage credibly at Senior Executive levels Strong analytical and problem-solving abilities, with structured approach to issue resolution. Highly effective communication skills (written, verbal and presentation) with the ability to distil complex information into clear, actionable insights. Ability to balance strategic vision with hands on delivery oversight. Skilled at driving continuous improvement, innovation and best practice adoption. Commercial judgement and analytical mindset with the ability to analyse data and make informed decisions. Good working knowledge of MS Excel, MS PowerPoint, MS Word and Power BI. DEI at PIC: At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together. In addition to a competitive base salary and the opportunity to participate in our annual, performance related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.
Apr 04, 2026
Full time
Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. A newly created role has arisen within our Origination department at PIC: we are recruiting for aHead of Transition Programme Managementto join our Transitions function, which plays a critical role in the management and delivery of transition projects for clients. This involves delivering efficient project management processes, standards, and governance frameworks to reduce cost, mitigate risks and drive value across the Company. The purpose of this role is to engage and develop strong working relationships with stakeholders at all levels to ensure key internal departments (Operations, Origination, Finance, Finance Actuarial, IT, Longevity Risk Management, Information Management, Legal and Risk) and PIC's third parties (Administration, Legal, Communications, Actuarial) to ensure that transition processes deliver on our commitments to clients and quality into the business. You will partner with our Co-Heads of Transition Management to deliver strong business outcomes relating to systems, processes, and technology improvements and automation as appropriate, which deliver positive outcomes for the Company brand and market reputation as well as for our policyholders on a consistent basis. Specific accountabilities assigned to the role of Transition Programme Manager: Programme Leadership: Lead and manage a programme comprising multiple, concurrent client-facing transition projects, ensuring cohesive delivery and oversight. Project Governance: Establish and maintain appropriate project governance, including reporting, documentation, and controls in line with internal standards. Escalation: Act as a primary escalation point for clients, transition managers or third parties, ensuring a professional and responsive service that meets or exceeds expectations. Planning and Scheduling: Oversee detailed programme planning, project scheduling, and resource allocation to ensure timely delivery across all workstreams. Budget Management: Manage the overall programme budget (multi-million-pounds), including individual project cost tracking, forecasting, and reporting. Ensure cost efficiency and accountability. Stakeholder Management: Collaborate with internal stakeholders (Origination, Operations, HR, Finance, etc.) and external partners to align project objectives and deliverables with financial and human resource capacity. Risk and Issue Management: Proactively identify and manage programme risks, issues, and dependencies, ensuring effective resolution or escalation. Team Leadership: Provide leadership, guidance, and development support to Transition Managers and connected internal teams and third parties across the programme. Quality Assurance: Monitor the quality of project deliverables to ensure they meet business requirements and client satisfaction standards. Keeps informed of industry trends, market developments, regulatory changes in insurance/financial services as well as best practices relating to the Transition Experience: Proven track record of successfully delivering large, complex programmes, ideally across insurance, financial services. Demonstrated experience of managing multi-million-pound departmental budgets. Experience in leading client facing onboarding programmes at scale. Track record of delivering measurable outcomes in terms of client satisfaction, operational efficiency and commercial performance. Significant experience working with executive stakeholders and cross-functional teams. Demonstrated ability to introduce and embed governance frameworks and risk management processes. Evidence of fostering a high-performance culture and developing strong project managers. Experience in budget management, and performance reporting. Experience in developing effective monitoring and quality control processes. Knowledge: Deep understanding of programme and project management methodologies. Strong knowledge of insurance operations, client onboarding and transition processes. Awareness of governance, compliance and risk frameworks. Familiarity with change management principles and application to complex client projects. Skills Exceptional leadership and people management skills, able to inspire, coach and motivate a diverse team. Excellent stakeholder management and influencing skills, with the ability to engage credibly at Senior Executive levels Strong analytical and problem-solving abilities, with structured approach to issue resolution. Highly effective communication skills (written, verbal and presentation) with the ability to distil complex information into clear, actionable insights. Ability to balance strategic vision with hands on delivery oversight. Skilled at driving continuous improvement, innovation and best practice adoption. Commercial judgement and analytical mindset with the ability to analyse data and make informed decisions. Good working knowledge of MS Excel, MS PowerPoint, MS Word and Power BI. DEI at PIC: At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together. In addition to a competitive base salary and the opportunity to participate in our annual, performance related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.
Supply Chain Planning Systems Lead page is loaded Supply Chain Planning Systems Leadlocations: Maidenhead, UKtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR4309Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare & cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI's powerful brand portfolio includes MILWAUKEE(R), RYOBI(R), AEG(R)- recognized worldwide for their deep heritage and innovative product platforms of superior quality. The company maintains a global manufacturing and product development footprint, with record world-wide sales of approximately US$14.6 billion and around 49,000 employees in 2024. Hiring exceptional people is a top focus at TTI. This drives a high-performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth.The Planning System Lead is the functional owner and internal expert of the Forecasting & Replenishment system within the Supply Chain Centre of Excellence (COE). This role ensures the system is configured, maintained and continuously optimised to support forecasting processes, effective replenishment and strong inventory performance across the organisation.The System Lead ensures that system logic, parameters, business rules and workflows reflect evolving business requirements. The role combines system configuration, analytical problem-solving, process development and change leadership to maximise automation, improve KPIs and embed best-practice planning behaviours. It also provides hands-on training and guidance to planners and key users, ensuring consistent system use, adoption of best practices, and confidence across teams.The System Lead operates as the first line of support for planners, diagnosing whether issues arise from data quality gaps, incorrect parameter setup or systemic calculation logic. Where escalation to the System Solutions Provider is required, the role ensures issues are clearly articulated, evidence-based and efficiently managed through to resolution.This position drives effective use of the system, maintains governance over configuration and parameters, and enables planners to follow standardised, high-quality processes. KEY RESPONSIBILITIES: Act as first-line support for planners, diagnosing whether issues are data-related, configuration-driven or systemic Own and continuously optimise the Forecasting & Replenishment system logic, parameters and business rules to ensure effective replenishment, inventory performance, and operational reliability Configure and maintain system processes, user views, KPI dashboards and timed reports to support exception-based planning and operational visibility Oversee user roles, permissions, and governance to ensure the system operates securely, reliably, and in line with business rules Manage and prioritise a structured list of system improvement and configuration requests, aligning delivery with business impact and leadership expectations Design, configure and validate system changes in the test environment before controlled migration to production Administer system updates and clearly communicate business impact, timing and required actions to stakeholders Perform structured root-cause analysis of replenishment and inventory variances and implement corrective improvements Escalate complex system issues to the Solutions Provider with clear problem statements and supporting evidence Collaborate with Supply Managers to align system configuration with inventory targets, replenishment objectives, and operational constraints Monitor and report on KPIs including service levels, schedule attainment, system automation rate, process compliance Maintain up-to-date system governance and best practice documentation, ensuring consistent configuration standards, parameter usage and process adherence across all users WHAT YOU'LL NEED: 5 - 7+ years' experience in Demand or Supply Planning within a supply chain environment Continuous improvement mindset, highly organised and attention to detail Enthusiastic, passionate, and adaptable, with a collaborative mindset and the ability to inspire adoption of best practices Self-motivated and proactive, able to take ownership of system performance, process improvements, and user support Practical understanding of forecasting, replenishment and inventory management principles, including safety stock, service levels and order policies Hands-on experience working with advanced planning systems, ideally including configuration of parameters / business rules and user views Solid understanding of ERP integration points and master data dependencies impacting planning outputs (SAP experience is a plus) Strong Excel capability and comfort working with structured data; familiarity with BI/reporting tools is advantageous Good analytical and root-cause problem-solving skills, with the ability to interpret system outputs and identify configuration or data drivers Experience supporting users, providing training and acting as a functional system expert is preferred Ability to manage competing priorities while collaborating effectively with stakeholders Strong communication and influencing skills, with the ability to work across operational and leadership levels TTI, we are committed to being an equal opportunity employer. We believe in creating a supportive environment where everyone can thrive and grow. If you're looking to join a forward-thinking company that values collaboration, innovation, and impact - we'd love to hear from you. Apply now and be part of something exciting!Visit
Apr 04, 2026
Full time
Supply Chain Planning Systems Lead page is loaded Supply Chain Planning Systems Leadlocations: Maidenhead, UKtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR4309Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare & cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI's powerful brand portfolio includes MILWAUKEE(R), RYOBI(R), AEG(R)- recognized worldwide for their deep heritage and innovative product platforms of superior quality. The company maintains a global manufacturing and product development footprint, with record world-wide sales of approximately US$14.6 billion and around 49,000 employees in 2024. Hiring exceptional people is a top focus at TTI. This drives a high-performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth.The Planning System Lead is the functional owner and internal expert of the Forecasting & Replenishment system within the Supply Chain Centre of Excellence (COE). This role ensures the system is configured, maintained and continuously optimised to support forecasting processes, effective replenishment and strong inventory performance across the organisation.The System Lead ensures that system logic, parameters, business rules and workflows reflect evolving business requirements. The role combines system configuration, analytical problem-solving, process development and change leadership to maximise automation, improve KPIs and embed best-practice planning behaviours. It also provides hands-on training and guidance to planners and key users, ensuring consistent system use, adoption of best practices, and confidence across teams.The System Lead operates as the first line of support for planners, diagnosing whether issues arise from data quality gaps, incorrect parameter setup or systemic calculation logic. Where escalation to the System Solutions Provider is required, the role ensures issues are clearly articulated, evidence-based and efficiently managed through to resolution.This position drives effective use of the system, maintains governance over configuration and parameters, and enables planners to follow standardised, high-quality processes. KEY RESPONSIBILITIES: Act as first-line support for planners, diagnosing whether issues are data-related, configuration-driven or systemic Own and continuously optimise the Forecasting & Replenishment system logic, parameters and business rules to ensure effective replenishment, inventory performance, and operational reliability Configure and maintain system processes, user views, KPI dashboards and timed reports to support exception-based planning and operational visibility Oversee user roles, permissions, and governance to ensure the system operates securely, reliably, and in line with business rules Manage and prioritise a structured list of system improvement and configuration requests, aligning delivery with business impact and leadership expectations Design, configure and validate system changes in the test environment before controlled migration to production Administer system updates and clearly communicate business impact, timing and required actions to stakeholders Perform structured root-cause analysis of replenishment and inventory variances and implement corrective improvements Escalate complex system issues to the Solutions Provider with clear problem statements and supporting evidence Collaborate with Supply Managers to align system configuration with inventory targets, replenishment objectives, and operational constraints Monitor and report on KPIs including service levels, schedule attainment, system automation rate, process compliance Maintain up-to-date system governance and best practice documentation, ensuring consistent configuration standards, parameter usage and process adherence across all users WHAT YOU'LL NEED: 5 - 7+ years' experience in Demand or Supply Planning within a supply chain environment Continuous improvement mindset, highly organised and attention to detail Enthusiastic, passionate, and adaptable, with a collaborative mindset and the ability to inspire adoption of best practices Self-motivated and proactive, able to take ownership of system performance, process improvements, and user support Practical understanding of forecasting, replenishment and inventory management principles, including safety stock, service levels and order policies Hands-on experience working with advanced planning systems, ideally including configuration of parameters / business rules and user views Solid understanding of ERP integration points and master data dependencies impacting planning outputs (SAP experience is a plus) Strong Excel capability and comfort working with structured data; familiarity with BI/reporting tools is advantageous Good analytical and root-cause problem-solving skills, with the ability to interpret system outputs and identify configuration or data drivers Experience supporting users, providing training and acting as a functional system expert is preferred Ability to manage competing priorities while collaborating effectively with stakeholders Strong communication and influencing skills, with the ability to work across operational and leadership levels TTI, we are committed to being an equal opportunity employer. We believe in creating a supportive environment where everyone can thrive and grow. If you're looking to join a forward-thinking company that values collaboration, innovation, and impact - we'd love to hear from you. Apply now and be part of something exciting!Visit
As an Enterprise Account Director, you will drive the growth of Opus 2 solutions within the world's leading law firms. You will build and expand strategic relationships within a portfolio of large law firms, identifying high-value opportunities and leading enterprise sales cycles from discovery through to close. This includes expanding existing Opus 2 subscriptions into new case teams, introducing the platform into additional offices where it may already be used in another geography (for example expanding from US offices into the UK or EMEA office). The majority of opportunities in this role come from identifying new case teams, use cases, or offices within large law firms and expanding Opus 2's footprint through strategic account development, including introducing new capabilities such as AI into existing client workflows. In some cases, the role may also involve developing opportunities with firms that are not yet Opus 2 customers, although the primary focus is expanding Opus 2's footprint within existing strategic accounts. This role requires a highly proactive enterprise seller who can independently create and progress opportunities and who can take full ownership of progressing deals from initial engagement through to close. Successful candidates operate with autonomy and pace while managing complex, multi-stakeholder enterprise sales cycles. Enterprise Account Directors manage the full deal lifecycle while working closely with internal teams across Solutions Consulting, Customer Success, Marketing, Product, and Hearings. What you'll be doing Build trusted relationships with partners, heads of disputes, litigation support teams, and innovation leaders within target firms. Develop and execute strategic account plans for a portfolio of top-tier law firms, identifying priority practices, stakeholders, and opportunities for expansion. Analyse firm strategy, practice priorities, and market positioning to identify where Opus 2 can deliver the most strategic value. Identify and create new opportunities through proactive outreach, relationship development, and internal referrals. Lead consultative enterprise sales cycles from discovery through to close. Clearly articulate the commercial value of Opus 2 solutions and position them effectively within each client's workflow and strategic priorities. Translate discovery insights and client discussions into clear commercial proposals that anchor Opus 2's value to the client's objectives and case needs. Maintain deal momentum by defining clear next steps, managing stakeholders, and progressing opportunities at pace. Achieve defined sales targets and quota on a monthly, quarterly, and annual basis. Collaborate closely with Solutions Consultants, Customer Success, Marketing, and Hearings teams to develop and progress opportunities. Maintain disciplined pipeline management and forecasting accuracy within Salesforce. Contribute insights from client conversations to inform product development, marketing initiatives, and sales strategy. Represent Opus 2 at client meetings, industry events, and marketing initiatives. What we're looking for in you We are looking for a highly driven enterprise seller who thrives in complex, relationship-driven sales environments. The ideal candidate demonstrates strong ownership, strategic thinking, and the ability to independently create and drive opportunities within large law firms through a multi-threaded stakeholder approach. Proven experience selling technology solutions into large law firms. Experience navigating complex organisations with multiple stakeholders and enterprise sales cycles. A consistent track record of meeting or exceeding enterprise sales targets. Strong pipeline discipline and forecasting accuracy. Executive presence and excellent written and verbal communication skills. Ability to communicate effectively with senior stakeholders including partners, practice leaders, and operational leaders. Strong understanding of enterprise sales methodology and consultative sales processes. Core Competencies Ownership and accountability - takes full responsibility for opportunities and drives them forward without constant direction. Strategic thinking - able to analyse firm strategy, practice priorities, and market positioning to identify high-value opportunities and align Opus 2 solutions accordingly. Pipeline creation - comfortable generating new opportunities through proactive outreach and stakeholder engagement. Commercial judgement - able to position value clearly, develop commercially sound proposals, and negotiate effectively within enterprise sales cycles. Attention to detail - maintains disciplined pipeline management and reliable forecasting. Communication - able to craft clear, persuasive messaging and communicate effectively with senior stakeholders. Internal collaboration - works effectively across sales, solutions consulting, marketing, and customer success teams. Personal Attributes Highly proactive and self-directed. Strong intellectual curiosity and problem-solving ability. Comfortable operating in fast-paced, evolving environments. Strong organisational skills and attention to detail. Professional credibility with senior legal stakeholders. What Success Looks Like Success in this role means building strong relationships within target firms, expanding adoption of Opus 2 across additional case teams and offices, and developing a pipeline of high-value opportunities that progress through the enterprise sales cycle. Enterprise Account Directors operate with autonomy, create opportunities through strategic account planning and proactive outreach, and consistently drive deals forward with pace and discipline. Working for Opus 2 Opus 2 is a global leader in legal software and services, trusted partner of the world's leading legal teams. All our achievements are underpinned by our unique culture where our people are our most valuable asset. Working at Opus 2, you'll receive: Contributory pension plan. 26 days annual holidays, flexible working, and length of service entitlement. Health Insurance. Loyalty Share Scheme. Enhanced Maternity and Paternity. Employee Assistance Programme. Electric Vehicle Salary Sacrifice. Cycle to Work Scheme. Calm and Mindfulness sessions. A day of leave to volunteer for charity or dependent cover.
Apr 04, 2026
Full time
As an Enterprise Account Director, you will drive the growth of Opus 2 solutions within the world's leading law firms. You will build and expand strategic relationships within a portfolio of large law firms, identifying high-value opportunities and leading enterprise sales cycles from discovery through to close. This includes expanding existing Opus 2 subscriptions into new case teams, introducing the platform into additional offices where it may already be used in another geography (for example expanding from US offices into the UK or EMEA office). The majority of opportunities in this role come from identifying new case teams, use cases, or offices within large law firms and expanding Opus 2's footprint through strategic account development, including introducing new capabilities such as AI into existing client workflows. In some cases, the role may also involve developing opportunities with firms that are not yet Opus 2 customers, although the primary focus is expanding Opus 2's footprint within existing strategic accounts. This role requires a highly proactive enterprise seller who can independently create and progress opportunities and who can take full ownership of progressing deals from initial engagement through to close. Successful candidates operate with autonomy and pace while managing complex, multi-stakeholder enterprise sales cycles. Enterprise Account Directors manage the full deal lifecycle while working closely with internal teams across Solutions Consulting, Customer Success, Marketing, Product, and Hearings. What you'll be doing Build trusted relationships with partners, heads of disputes, litigation support teams, and innovation leaders within target firms. Develop and execute strategic account plans for a portfolio of top-tier law firms, identifying priority practices, stakeholders, and opportunities for expansion. Analyse firm strategy, practice priorities, and market positioning to identify where Opus 2 can deliver the most strategic value. Identify and create new opportunities through proactive outreach, relationship development, and internal referrals. Lead consultative enterprise sales cycles from discovery through to close. Clearly articulate the commercial value of Opus 2 solutions and position them effectively within each client's workflow and strategic priorities. Translate discovery insights and client discussions into clear commercial proposals that anchor Opus 2's value to the client's objectives and case needs. Maintain deal momentum by defining clear next steps, managing stakeholders, and progressing opportunities at pace. Achieve defined sales targets and quota on a monthly, quarterly, and annual basis. Collaborate closely with Solutions Consultants, Customer Success, Marketing, and Hearings teams to develop and progress opportunities. Maintain disciplined pipeline management and forecasting accuracy within Salesforce. Contribute insights from client conversations to inform product development, marketing initiatives, and sales strategy. Represent Opus 2 at client meetings, industry events, and marketing initiatives. What we're looking for in you We are looking for a highly driven enterprise seller who thrives in complex, relationship-driven sales environments. The ideal candidate demonstrates strong ownership, strategic thinking, and the ability to independently create and drive opportunities within large law firms through a multi-threaded stakeholder approach. Proven experience selling technology solutions into large law firms. Experience navigating complex organisations with multiple stakeholders and enterprise sales cycles. A consistent track record of meeting or exceeding enterprise sales targets. Strong pipeline discipline and forecasting accuracy. Executive presence and excellent written and verbal communication skills. Ability to communicate effectively with senior stakeholders including partners, practice leaders, and operational leaders. Strong understanding of enterprise sales methodology and consultative sales processes. Core Competencies Ownership and accountability - takes full responsibility for opportunities and drives them forward without constant direction. Strategic thinking - able to analyse firm strategy, practice priorities, and market positioning to identify high-value opportunities and align Opus 2 solutions accordingly. Pipeline creation - comfortable generating new opportunities through proactive outreach and stakeholder engagement. Commercial judgement - able to position value clearly, develop commercially sound proposals, and negotiate effectively within enterprise sales cycles. Attention to detail - maintains disciplined pipeline management and reliable forecasting. Communication - able to craft clear, persuasive messaging and communicate effectively with senior stakeholders. Internal collaboration - works effectively across sales, solutions consulting, marketing, and customer success teams. Personal Attributes Highly proactive and self-directed. Strong intellectual curiosity and problem-solving ability. Comfortable operating in fast-paced, evolving environments. Strong organisational skills and attention to detail. Professional credibility with senior legal stakeholders. What Success Looks Like Success in this role means building strong relationships within target firms, expanding adoption of Opus 2 across additional case teams and offices, and developing a pipeline of high-value opportunities that progress through the enterprise sales cycle. Enterprise Account Directors operate with autonomy, create opportunities through strategic account planning and proactive outreach, and consistently drive deals forward with pace and discipline. Working for Opus 2 Opus 2 is a global leader in legal software and services, trusted partner of the world's leading legal teams. All our achievements are underpinned by our unique culture where our people are our most valuable asset. Working at Opus 2, you'll receive: Contributory pension plan. 26 days annual holidays, flexible working, and length of service entitlement. Health Insurance. Loyalty Share Scheme. Enhanced Maternity and Paternity. Employee Assistance Programme. Electric Vehicle Salary Sacrifice. Cycle to Work Scheme. Calm and Mindfulness sessions. A day of leave to volunteer for charity or dependent cover.
policyMaintenance Fitter page is loaded Maintenance Fitterlocations: Camden, United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 3, 2026 (26 days left to apply)job requisition id: JRHeidelberg Materials UK (formerly Hanson UK) is one of the UK's largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is key to our growth and development. We aim to foster a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.# Maintenance Fitter - Camden British Rail Freight Depot Salary: £40,000 Hours: 42 per week We're looking for someone hands-on, proactive, and technically confident, someone who's not afraid to get stuck in, solve problems, and keep our equipment operating safely and efficiently.Don't worry if you don't meet every requirement. If you've got relevant experience and a proactive, hands-on approach, we'd really like to hear from you. What You'll Be Doing Maintenance & Repairs Carry out planned and reactive maintenance to keep plant equipment performing at its best. Improve reliability while helping drive down operational costs. Diagnose faults, analyse failures and take corrective action. Conduct inspections, adjustments and calibrations to company standards. Mechanical Operations Perform mechanical repairs on machinery, equipment, and site infrastructure. Troubleshoot bulk storage and material handling systems including silos, vessels, hoppers and pneumatic/mechanical transport systems. Maintain pumping, compressed air and pneumatic systems. Lifting & Handling Carry out lifting, rigging and slinging operations. Operate cranes and hoists (where trained). Documentation & Drawings Work confidently from written instructions, engineering drawings, plans and system diagrams. Hydraulics & Pneumatics Apply working knowledge of pneumatic systems to identify faults and support rectification works. Welding & Fabrication (Where applicable to your experience) Perform welding and fabrication tasks including bending, folding, cutting and rolling. Use a variety of welding processes including MMA, MIG, TIG, arc-air and mixed-gas systems. Fitting Deliver high-standard bench fitting including keys, pulleys, gears, couplings, pneumatic drives, motors and control valves. What We're Looking For You don't need to tick every box. If you have relevant experience and the right attitude, we want to hear from you.Desirable qualifications include: Time-served Electrician with City & Guilds Electrical qualifications or relevant NVQ. BTEC/NVQ Level 3 Mechanical Engineering. City & Guilds 2360 Electrical Installation Pt1 & Pt2. City & Guilds th Edition IEE Regulations. BS 4872 MMA/MIG Welding Training.At Heidelberg Materials, we don't just offer jobs-we build careers. As a global leader in construction materials, we're committed to innovation, sustainability, and, above all, our people. Rewards & Benefits We're proud to be recognised as an Employer of Choice, with accreditations including: Armed Forces Covenant (Gold) Disability Confident 5% Club (Platinum) Mates in Mind Clear Assured STEM Ambassador MPQC Member Competitive Package: Salary, bonus incentives, generous pension, and life assurance Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options, Season and travel ticket loans Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more) Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunitiesAt Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.We believe in building a workplace that is dedicated to promoting inclusivity and diversity.If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s).You may still be the right fit for this or other roles within our company.Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site (free step by step tutorial ). Please contact for additional information or to request accommodations.We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.
Apr 04, 2026
Full time
policyMaintenance Fitter page is loaded Maintenance Fitterlocations: Camden, United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 3, 2026 (26 days left to apply)job requisition id: JRHeidelberg Materials UK (formerly Hanson UK) is one of the UK's largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is key to our growth and development. We aim to foster a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.# Maintenance Fitter - Camden British Rail Freight Depot Salary: £40,000 Hours: 42 per week We're looking for someone hands-on, proactive, and technically confident, someone who's not afraid to get stuck in, solve problems, and keep our equipment operating safely and efficiently.Don't worry if you don't meet every requirement. If you've got relevant experience and a proactive, hands-on approach, we'd really like to hear from you. What You'll Be Doing Maintenance & Repairs Carry out planned and reactive maintenance to keep plant equipment performing at its best. Improve reliability while helping drive down operational costs. Diagnose faults, analyse failures and take corrective action. Conduct inspections, adjustments and calibrations to company standards. Mechanical Operations Perform mechanical repairs on machinery, equipment, and site infrastructure. Troubleshoot bulk storage and material handling systems including silos, vessels, hoppers and pneumatic/mechanical transport systems. Maintain pumping, compressed air and pneumatic systems. Lifting & Handling Carry out lifting, rigging and slinging operations. Operate cranes and hoists (where trained). Documentation & Drawings Work confidently from written instructions, engineering drawings, plans and system diagrams. Hydraulics & Pneumatics Apply working knowledge of pneumatic systems to identify faults and support rectification works. Welding & Fabrication (Where applicable to your experience) Perform welding and fabrication tasks including bending, folding, cutting and rolling. Use a variety of welding processes including MMA, MIG, TIG, arc-air and mixed-gas systems. Fitting Deliver high-standard bench fitting including keys, pulleys, gears, couplings, pneumatic drives, motors and control valves. What We're Looking For You don't need to tick every box. If you have relevant experience and the right attitude, we want to hear from you.Desirable qualifications include: Time-served Electrician with City & Guilds Electrical qualifications or relevant NVQ. BTEC/NVQ Level 3 Mechanical Engineering. City & Guilds 2360 Electrical Installation Pt1 & Pt2. City & Guilds th Edition IEE Regulations. BS 4872 MMA/MIG Welding Training.At Heidelberg Materials, we don't just offer jobs-we build careers. As a global leader in construction materials, we're committed to innovation, sustainability, and, above all, our people. Rewards & Benefits We're proud to be recognised as an Employer of Choice, with accreditations including: Armed Forces Covenant (Gold) Disability Confident 5% Club (Platinum) Mates in Mind Clear Assured STEM Ambassador MPQC Member Competitive Package: Salary, bonus incentives, generous pension, and life assurance Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options, Season and travel ticket loans Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more) Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunitiesAt Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.We believe in building a workplace that is dedicated to promoting inclusivity and diversity.If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s).You may still be the right fit for this or other roles within our company.Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site (free step by step tutorial ). Please contact for additional information or to request accommodations.We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.
Global Continence Care Customer Experience Marketing Manager - Winnersh Date: Mar 4, 2026 Location(s): Winnersh, GB, RG41 5TS We Make Life More Rewarding and Dignified Location: Winnersh Department: Marketing Role Purpose: To strengthen Hollister's position in the global urology market by developing and executing customer-centric strategies that engage and influence urology clinicians and end users. This role bridges insights, marketing activation, and customer experience to ensure that Hollister's brands resonate with decision-makers and drive adoption of our IC portfolio. Key Responsibilities Customer Engagement & Segmentation Develop and refine segmentation of urology clinicians (e.g. prescribers, influencers, decision-makers) and end users Build targeted engagement strategies and campaigns aligned to each segment's drivers of adoption working closely with product brand leads/product managers Partner with global cross functional and local partners to adapt and deploy customer engagement frameworks Value Proposition & Messaging Translate product and clinical evidence into compelling, customer-focused value propositions that resonate with HCPs and end users Ensure consistency of messaging across portfolio, while tailoring for clinician vs. end-user audiences Collaborate with Clinical Education Manager Urology to align education initiatives with marketing narratives Campaign Development & Activation Lead development of global customer marketing campaigns (digital, congresses, peer-to-peer, sampling, etc) Create customer journeys for both HCPs and end users to support awareness, trial, and ongoing adoption Drive integration of digital tools, platforms, and content into customer engagement plans Insights & Evidence Integration Partner with Market Research, R&D, and Clinical teams to bring customer insights into portfolio and pipeline strategy Identify gaps in current customer evidence and work with Clinical/Evidence teams to address them Translate insights into actionable recommendations for product managers / wider Urology team Work closely with Product Marketing (Infyna Chic & other brands) to ensure customer strategies complement brand strategies Partner with Clinical Education to coordinate education and promotional engagement with clinicians Support local country teams with toolkits, best practices, and campaign materials to scale execution Shape the customer voice in new product development and global launches - deep customer knowledge Ensure that pipeline positioning is built around clear customer needs and adoption levers Essential Functions of the Role Ability to travel globally up to 30% to support cross-functional collaboration, market immersion, customer research, and product launch activities. Work Experience Requirements 10+ years of marketing experience, preferably in the medical device or broader healthcare technology sector. Demonstrated experience leading medical device product launches. Education Requirements Bachelor's degree in business, healthcare, engineering, or a related technical discipline. MBA strongly preferred. Specialized Skills and Technical Knowledge Proven relationship-building and communication capability across clinical, commercial, and technical teams. Deep understanding of medical device market dynamics, regulatory pathways, and clinical evidence requirements. Expertise in product launch planning and execution in regulated healthcare markets. Advanced analytical skills with strong competency in forecasting and financial modelling. Working knowledge of healthcare reimbursement systems and how policy influences commercial strategy. Experience leading cross-functional teams and influencing without direct authority. Experience developing integrated marketing plans and global campaigns preferred. Local Specifications (English and Local Language) Fluent written and spoken English required. Additional languages are a plus to support global collaboration. What We Offer The anticipated base salary range for this position is £68,750 - 108,000, depending on experience or other legitimate business factors Company Car Group Personal Pension Scheme with 8.5% employer contribution Life Insurance Cover at x10 base salary Group Income Protection Scheme 25 days annual leave + Bank Holidays (pro-rated for part time Associates), with the option to buy/sell annual leave Comprehensive Employee Assistance Programme Enhanced Family Friendly policies EOE Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job Segment: Marketing Manager, Marketing MBA, Market Research, Product Marketing, Banking, Marketing, Finance
Apr 04, 2026
Full time
Global Continence Care Customer Experience Marketing Manager - Winnersh Date: Mar 4, 2026 Location(s): Winnersh, GB, RG41 5TS We Make Life More Rewarding and Dignified Location: Winnersh Department: Marketing Role Purpose: To strengthen Hollister's position in the global urology market by developing and executing customer-centric strategies that engage and influence urology clinicians and end users. This role bridges insights, marketing activation, and customer experience to ensure that Hollister's brands resonate with decision-makers and drive adoption of our IC portfolio. Key Responsibilities Customer Engagement & Segmentation Develop and refine segmentation of urology clinicians (e.g. prescribers, influencers, decision-makers) and end users Build targeted engagement strategies and campaigns aligned to each segment's drivers of adoption working closely with product brand leads/product managers Partner with global cross functional and local partners to adapt and deploy customer engagement frameworks Value Proposition & Messaging Translate product and clinical evidence into compelling, customer-focused value propositions that resonate with HCPs and end users Ensure consistency of messaging across portfolio, while tailoring for clinician vs. end-user audiences Collaborate with Clinical Education Manager Urology to align education initiatives with marketing narratives Campaign Development & Activation Lead development of global customer marketing campaigns (digital, congresses, peer-to-peer, sampling, etc) Create customer journeys for both HCPs and end users to support awareness, trial, and ongoing adoption Drive integration of digital tools, platforms, and content into customer engagement plans Insights & Evidence Integration Partner with Market Research, R&D, and Clinical teams to bring customer insights into portfolio and pipeline strategy Identify gaps in current customer evidence and work with Clinical/Evidence teams to address them Translate insights into actionable recommendations for product managers / wider Urology team Work closely with Product Marketing (Infyna Chic & other brands) to ensure customer strategies complement brand strategies Partner with Clinical Education to coordinate education and promotional engagement with clinicians Support local country teams with toolkits, best practices, and campaign materials to scale execution Shape the customer voice in new product development and global launches - deep customer knowledge Ensure that pipeline positioning is built around clear customer needs and adoption levers Essential Functions of the Role Ability to travel globally up to 30% to support cross-functional collaboration, market immersion, customer research, and product launch activities. Work Experience Requirements 10+ years of marketing experience, preferably in the medical device or broader healthcare technology sector. Demonstrated experience leading medical device product launches. Education Requirements Bachelor's degree in business, healthcare, engineering, or a related technical discipline. MBA strongly preferred. Specialized Skills and Technical Knowledge Proven relationship-building and communication capability across clinical, commercial, and technical teams. Deep understanding of medical device market dynamics, regulatory pathways, and clinical evidence requirements. Expertise in product launch planning and execution in regulated healthcare markets. Advanced analytical skills with strong competency in forecasting and financial modelling. Working knowledge of healthcare reimbursement systems and how policy influences commercial strategy. Experience leading cross-functional teams and influencing without direct authority. Experience developing integrated marketing plans and global campaigns preferred. Local Specifications (English and Local Language) Fluent written and spoken English required. Additional languages are a plus to support global collaboration. What We Offer The anticipated base salary range for this position is £68,750 - 108,000, depending on experience or other legitimate business factors Company Car Group Personal Pension Scheme with 8.5% employer contribution Life Insurance Cover at x10 base salary Group Income Protection Scheme 25 days annual leave + Bank Holidays (pro-rated for part time Associates), with the option to buy/sell annual leave Comprehensive Employee Assistance Programme Enhanced Family Friendly policies EOE Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job Segment: Marketing Manager, Marketing MBA, Market Research, Product Marketing, Banking, Marketing, Finance
Consultant /Senior Consultant in Energy & Utilities 90 Bartholomew Close EC1A 7BNLondon, Royaume-Uni Sia is a global management and AI-focused consulting firm with a strong presence in the energy and utilities sector. With €500m in annual revenue and 3,000 employees worldwide, around 20% of our business is focused on energy and utilities. Founded in France over 25 years ago, Sia has grown rapidly and is now a recognised leader in energy transition, datascienceand AI solutions. In 2024, we announced a strategic partnership with Blackstone as our first external investor, supporting our continued growth. We have an exciting opportunity for Consultants and Senior Consultants to join our Energy & Utilities team in London, supporting our growing work across GB energy & utility companies. In the UK and Ireland, our Energy & Utilities team works with electricity, gas and water utilities,regulatorsand infrastructure investors.We support our clientsacross three core areas: Regulatory advisory Economic regulation and business planning Stakeholder and customer engagement strategies Social and environmental value analysis Market analysis and due diligence Innovation and energy transition Network innovation programmes and smart grid development Energy transition initiatives (EVs, hydrogen, biogas, renewables, smart meters) Flexibility markets and new commercial models Water cross-sector innovation Network management and system operation improvement Digital, data and technology adoption to improve stakeholder outcomes Operating model,processand performance transformation You will be joining the business at an exciting stage of growth, with strong opportunities to build your consulting skills and develop deepexpertiseworking within a team of sector specialists. The Role As a Consultant/Senior Consultant, you will Support the delivery of consulting projects for utilities, working across multiple workstreams and client engagementsin the UK and Europe Contribute to projects spanningregulatory advisory, innovation programmes and operational or digital transformation Analyse data, develop models and generate insights to inform client decisions Produce high-quality presentations,reportsand quantitative analysis for client stakeholders Work with Sia's Data and AI experts to help develop technology-enabled solutions Support the development of proposals,pitchesand practice-related content Contribute to the development of Sia's intellectual property, including methodologies,toolsand templates Assistwith marketing and external positioning through blogs, thought leadership and social media Actively develop your own knowledge through training,coachingand self-study Collaborate with colleagues across the UK, Ireland and internationally as part of global project teams Qualifications Skills & Experience We are looking for candidates who have: At least 2/3years' experience in the energyor utilitiessector (electricity,gasor water), or in a relevant consulting role A strong interest in regulatory policy,innovationand the energy transition ABachelor'sdegree (minimum 2:1 or international equivalent) in a relevant subject (e.g. engineering, economics, science, business, technology) Strong quantitative and qualitative skills, with experience using data to generate and visualise insight The ability to adapt quickly and work across different problem areas in a fast-paced environment Excellent written and verbal communication skills Strong interpersonal skills and a collaborative, team-oriented approach A desire to learn, develop and build a career in energy and utilities consulting Additional information Why join Sia London? Impact:You will work in a growing team where your contribution is visible and valued, with direct access to senior leaders and Partners. Learning:You will developexpertiseacross regulation,innovationand utilities transformation, supported by structured training and mentoring. Innovation:Our "Consulting 4.0" approach integrates AI and data science into consulting. You will gain exposure to advanced tools and innovative delivery methods. Flexibility:We offer genuine flexibility and a culture that values outcomes over hours spent at a desk. Diversity:We value diverse perspectives and actively encouragedifferent waysof thinking and working. Global network:You will be part of a teamoperatingacross more than 20 countries. This is an opportunity to join a rapidly growing team that serves some of the most exciting and highly respected companies in the world. You will have the opportunity to provide clients with original thinking and customized solutions and you'll often have the satisfaction of seeing the impact of your work on their business. We are committed to a healthy Sia Partners is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.
Apr 04, 2026
Full time
Consultant /Senior Consultant in Energy & Utilities 90 Bartholomew Close EC1A 7BNLondon, Royaume-Uni Sia is a global management and AI-focused consulting firm with a strong presence in the energy and utilities sector. With €500m in annual revenue and 3,000 employees worldwide, around 20% of our business is focused on energy and utilities. Founded in France over 25 years ago, Sia has grown rapidly and is now a recognised leader in energy transition, datascienceand AI solutions. In 2024, we announced a strategic partnership with Blackstone as our first external investor, supporting our continued growth. We have an exciting opportunity for Consultants and Senior Consultants to join our Energy & Utilities team in London, supporting our growing work across GB energy & utility companies. In the UK and Ireland, our Energy & Utilities team works with electricity, gas and water utilities,regulatorsand infrastructure investors.We support our clientsacross three core areas: Regulatory advisory Economic regulation and business planning Stakeholder and customer engagement strategies Social and environmental value analysis Market analysis and due diligence Innovation and energy transition Network innovation programmes and smart grid development Energy transition initiatives (EVs, hydrogen, biogas, renewables, smart meters) Flexibility markets and new commercial models Water cross-sector innovation Network management and system operation improvement Digital, data and technology adoption to improve stakeholder outcomes Operating model,processand performance transformation You will be joining the business at an exciting stage of growth, with strong opportunities to build your consulting skills and develop deepexpertiseworking within a team of sector specialists. The Role As a Consultant/Senior Consultant, you will Support the delivery of consulting projects for utilities, working across multiple workstreams and client engagementsin the UK and Europe Contribute to projects spanningregulatory advisory, innovation programmes and operational or digital transformation Analyse data, develop models and generate insights to inform client decisions Produce high-quality presentations,reportsand quantitative analysis for client stakeholders Work with Sia's Data and AI experts to help develop technology-enabled solutions Support the development of proposals,pitchesand practice-related content Contribute to the development of Sia's intellectual property, including methodologies,toolsand templates Assistwith marketing and external positioning through blogs, thought leadership and social media Actively develop your own knowledge through training,coachingand self-study Collaborate with colleagues across the UK, Ireland and internationally as part of global project teams Qualifications Skills & Experience We are looking for candidates who have: At least 2/3years' experience in the energyor utilitiessector (electricity,gasor water), or in a relevant consulting role A strong interest in regulatory policy,innovationand the energy transition ABachelor'sdegree (minimum 2:1 or international equivalent) in a relevant subject (e.g. engineering, economics, science, business, technology) Strong quantitative and qualitative skills, with experience using data to generate and visualise insight The ability to adapt quickly and work across different problem areas in a fast-paced environment Excellent written and verbal communication skills Strong interpersonal skills and a collaborative, team-oriented approach A desire to learn, develop and build a career in energy and utilities consulting Additional information Why join Sia London? Impact:You will work in a growing team where your contribution is visible and valued, with direct access to senior leaders and Partners. Learning:You will developexpertiseacross regulation,innovationand utilities transformation, supported by structured training and mentoring. Innovation:Our "Consulting 4.0" approach integrates AI and data science into consulting. You will gain exposure to advanced tools and innovative delivery methods. Flexibility:We offer genuine flexibility and a culture that values outcomes over hours spent at a desk. Diversity:We value diverse perspectives and actively encouragedifferent waysof thinking and working. Global network:You will be part of a teamoperatingacross more than 20 countries. This is an opportunity to join a rapidly growing team that serves some of the most exciting and highly respected companies in the world. You will have the opportunity to provide clients with original thinking and customized solutions and you'll often have the satisfaction of seeing the impact of your work on their business. We are committed to a healthy Sia Partners is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 04, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
