Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. Earlier this year we launched Guardian Studios, our new creative hub for video-first, personality-led journalism. Guardian Studios has been created as part of Project Berger, a multi-year transformation programme to becoming more visual, digital and experimental, We are now hiring an editorial administrator (12 month FTC or internal staff secondment) to provide support to the Head of Guardian Studios, the Guardian Studios team and the wider Project Berger team. This role is operationally invaluable to the creative team as it builds a brand-new slate of shows from the ground up. About the role Booking studios internally and externally for team shoot days Assisting the production manager in kit hire and filming logistics Liaising with external suppliers for equipment and studio bookings Be first point of contact for freelance and casual crew Assist the Head of Guardian Studios with administrative tasks including diary management Support preparation of status reports, slides and documentation for key meetings Manage team meetings including scheduling and diary management, agendas, room bookings, recording and circulating minutes and actions for the wider Berger team Arrange and process casual workers' bookings and new starter forms Process all freelance crew and external talent expense payments Organise travel for crew, talent and team About you Enjoy multi-tasking and prioritising in an ever-changing environment Highly organised and able to organise others, with the ability to anticipate and plan ahead Able to interact confidently with people of all levels of seniority Calm under pressure with strong attention to detail Collaborative, open and inclusive in approach Proactive and conscientious approach, especially with routine tasks Experience with Google Workspace (or similar) for using spreadsheets Enthusiastic self starter with ability to use own initiative and no task is too small Plans ahead, anticipates and reacts to change, remains flexible and adaptive in the face of change Ideally, you'll have a demonstrable ability to bring a diverse perspective to this role. We actively encourage applications from groups traditionally underrepresented in the UK media. We currently operate a hybrid environment working at least 3 days a week from our offices in Kings Cross. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Tuesday 28th April 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Benefits at the Guardian You'll have six weeks of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
Apr 18, 2026
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. Earlier this year we launched Guardian Studios, our new creative hub for video-first, personality-led journalism. Guardian Studios has been created as part of Project Berger, a multi-year transformation programme to becoming more visual, digital and experimental, We are now hiring an editorial administrator (12 month FTC or internal staff secondment) to provide support to the Head of Guardian Studios, the Guardian Studios team and the wider Project Berger team. This role is operationally invaluable to the creative team as it builds a brand-new slate of shows from the ground up. About the role Booking studios internally and externally for team shoot days Assisting the production manager in kit hire and filming logistics Liaising with external suppliers for equipment and studio bookings Be first point of contact for freelance and casual crew Assist the Head of Guardian Studios with administrative tasks including diary management Support preparation of status reports, slides and documentation for key meetings Manage team meetings including scheduling and diary management, agendas, room bookings, recording and circulating minutes and actions for the wider Berger team Arrange and process casual workers' bookings and new starter forms Process all freelance crew and external talent expense payments Organise travel for crew, talent and team About you Enjoy multi-tasking and prioritising in an ever-changing environment Highly organised and able to organise others, with the ability to anticipate and plan ahead Able to interact confidently with people of all levels of seniority Calm under pressure with strong attention to detail Collaborative, open and inclusive in approach Proactive and conscientious approach, especially with routine tasks Experience with Google Workspace (or similar) for using spreadsheets Enthusiastic self starter with ability to use own initiative and no task is too small Plans ahead, anticipates and reacts to change, remains flexible and adaptive in the face of change Ideally, you'll have a demonstrable ability to bring a diverse perspective to this role. We actively encourage applications from groups traditionally underrepresented in the UK media. We currently operate a hybrid environment working at least 3 days a week from our offices in Kings Cross. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Tuesday 28th April 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Benefits at the Guardian You'll have six weeks of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
At Taylor Wimpey, we don't just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you'll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. Job Summary The IT Vendor Manager is responsible for enabling effective sourcing decisions, conducting partnership reviews, and developing relationships with IT suppliers to ensure the delivery of high-quality and cost-effective IT products and services. This role focuses on supplier relationship management, contract administration, supplier partnering and escalations, and commercial and governance processes. The IT Vendor Manager works closely with internal stakeholders and external suppliers to drive value, compliance, and continuous improvement. Primary Responsibilities Contract Management Administer and maintain supplier contracts, ensuring compliance with key terms and obligations. Conduct contract renewals and amendments. Demonstrate expertise in commercial principles, evaluating and interpreting commercial terms, pricing structures, and cost frameworks to secure optimal value. Identify opportunities for cost and value optimisation and risk management within supplier contracts and partnerships. Assist in negotiations to deliver advantageous commercial results for the organisation. Prepare concise financial and commercial propositions to support informed decision-making. Market Assessment of New Suppliers and/or Solutions Support the procurement and commissioning of IT products and services, ensuring compliance with company policies and standards. Support in evaluating supplier options and participate in supplier selection, onboarding, and offboarding processes. Facilitate market assessments to identify and evaluate potential new IT suppliers and solutions, including supplier benchmarking and audits. Analyse market intelligence to support sourcing decisions and ensure alignment with organisational needs. Facilitate supplier due diligence, including capability, risk, and value assessments. Present findings and recommendations to stakeholders. Consistently conduct and evaluate supplier partnership reviews to ensure the supplier remains a viable partner and meets agreed standards including financial stability, compliance with contracts and regulations, quality of goods or materials supplied, delivery timelines and reliability and risk assessment. Address non-performance issues arising from supplier partnership reviews and maintain a balanced and competitive supplier eco system. Build and maintain effective working relationships with IT suppliers and strategic partners, encouraging collaboration and service improvement. Escalate material supplier performance issues, risks, or disputes arising from supplier service delivery and support resolution. Collaborate with internal business and IT stakeholders to understand their requirements, and be the conduit with the suppliers to enable and drive business outcomes. Innovation and Continuous Improvement Facilitate access to supplier innovation and contribute to the identification and adoption of new technologies, products, or services. Financial and Compliance Support Support IT budgeting, forecasting, and financial management of supplier contracts. Ensure compliance with relevant governance, legal, and regulatory requirements. Experience, Qualifications, Technical Requirements Experience in IT vendor management, ideally within a complex or multi-supplier environment. Experience in IT contract management - negotiation of terms & conditions, renewals, contract changes, etc. Strong communication, commercially astute, and relationship-building skills. Working knowledge of the IT industry and technology suppliers. Familiarity with supplier partnering and performance escalations management Educated to degree level or equivalent professional experience. IT Foundation accreditation. What we offer at Taylor Wimpey At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. Inclusivity Statement As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. Internal Applicants: Please inform your line manager if you wish to apply for this role.
Apr 18, 2026
Full time
At Taylor Wimpey, we don't just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you'll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. Job Summary The IT Vendor Manager is responsible for enabling effective sourcing decisions, conducting partnership reviews, and developing relationships with IT suppliers to ensure the delivery of high-quality and cost-effective IT products and services. This role focuses on supplier relationship management, contract administration, supplier partnering and escalations, and commercial and governance processes. The IT Vendor Manager works closely with internal stakeholders and external suppliers to drive value, compliance, and continuous improvement. Primary Responsibilities Contract Management Administer and maintain supplier contracts, ensuring compliance with key terms and obligations. Conduct contract renewals and amendments. Demonstrate expertise in commercial principles, evaluating and interpreting commercial terms, pricing structures, and cost frameworks to secure optimal value. Identify opportunities for cost and value optimisation and risk management within supplier contracts and partnerships. Assist in negotiations to deliver advantageous commercial results for the organisation. Prepare concise financial and commercial propositions to support informed decision-making. Market Assessment of New Suppliers and/or Solutions Support the procurement and commissioning of IT products and services, ensuring compliance with company policies and standards. Support in evaluating supplier options and participate in supplier selection, onboarding, and offboarding processes. Facilitate market assessments to identify and evaluate potential new IT suppliers and solutions, including supplier benchmarking and audits. Analyse market intelligence to support sourcing decisions and ensure alignment with organisational needs. Facilitate supplier due diligence, including capability, risk, and value assessments. Present findings and recommendations to stakeholders. Consistently conduct and evaluate supplier partnership reviews to ensure the supplier remains a viable partner and meets agreed standards including financial stability, compliance with contracts and regulations, quality of goods or materials supplied, delivery timelines and reliability and risk assessment. Address non-performance issues arising from supplier partnership reviews and maintain a balanced and competitive supplier eco system. Build and maintain effective working relationships with IT suppliers and strategic partners, encouraging collaboration and service improvement. Escalate material supplier performance issues, risks, or disputes arising from supplier service delivery and support resolution. Collaborate with internal business and IT stakeholders to understand their requirements, and be the conduit with the suppliers to enable and drive business outcomes. Innovation and Continuous Improvement Facilitate access to supplier innovation and contribute to the identification and adoption of new technologies, products, or services. Financial and Compliance Support Support IT budgeting, forecasting, and financial management of supplier contracts. Ensure compliance with relevant governance, legal, and regulatory requirements. Experience, Qualifications, Technical Requirements Experience in IT vendor management, ideally within a complex or multi-supplier environment. Experience in IT contract management - negotiation of terms & conditions, renewals, contract changes, etc. Strong communication, commercially astute, and relationship-building skills. Working knowledge of the IT industry and technology suppliers. Familiarity with supplier partnering and performance escalations management Educated to degree level or equivalent professional experience. IT Foundation accreditation. What we offer at Taylor Wimpey At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. Inclusivity Statement As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. Internal Applicants: Please inform your line manager if you wish to apply for this role.
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. Hybrid role - 2 to 3 days a week on site Role Purpose The Digital Marketing Data Scientist / Marketing Effectiveness Lead will advance Logitech's marketing science capabilities within the Digital Marketing Center of Excellence (COE).This role will focus on developing advanced measurement methodologies, predictive analytics, and marketing effectiveness models across Paid Media, Organic Channels, Social Media, Creators ecosystems, and Software Marketing initiatives .Working closely with the Head of Digital Marketing Analytics, this role will help the organization evolve from descriptive reporting toward causal measurement, experimentation, and AI-powered marketing insights , enabling more effective marketing investment decisions across paid media and organic growth channels . Key Responsibilities Marketing Effectiveness & Attribution Modeling Develop and maintain advanced marketing measurement methodologies including Marketing Mix Modeling (MMM), incrementality testing, and causal inference frameworks . Build attribution models capturing the combined impact of paid media, organic marketing channels, creators ecosystems, and software growth initiatives . Support measurement of product-led growth signals including software adoption, engagement, retention, and lifecycle marketing performance . Advanced Analytics & Predictive Modeling Build predictive models to forecast marketing performance across paid and organic channels . Identify key drivers of marketing performance across search, social, creators ecosystems, SEO, and software adoption signals . Develop analytical models supporting budget allocation, media mix optimization, and marketing ROI forecasting . Experimentation & Testing Frameworks Design and implement experimentation methodologies to evaluate marketing initiatives. Partner with Paid Media, Social Media, Creators, and Organic teams to run incrementality tests and controlled experiments . Establish best practices for testing creative formats, organic content strategies, creators programs, and channel investment strategies . AI-Driven Insights & Automation Leverage machine learning and AI tools to automate insights generation and anomaly detection. Develop frameworks identifying performance trends across paid, organic, and earned . Support the evolution of AI-powered analytics capabilities within the COE . Emerging Channel Measurement Develop measurement models for AI discovery channels and generative search platforms . Analyze performance signals related to LLMO / AEO visibility and AI-generated traffic sources . Data Integration & Analytics Infrastructure Leverage the Marketing Data Hub (Snowflake), Adverity ETL infrastructure, and Tableau dashboards to build scalable analytics solutions. Integrate datasets spanning paid media platforms, organic channels, creators platforms, web analytics, and software marketing analytics . Partner with Ad Tech and Digital Office teams to ensure high-quality data pipelines supporting analytical modeling. Strategic Insights & Collaboration Translate advanced analytical findings into actionable insights for marketing leaders. Partner with Business Groups, Regions, and Product teams to guide marketing investment and growth strategies . Support the Head of Digital Marketing Analytics and COE team members in building a data-driven marketing culture across the organization . Profile & Requirements 6-8 years experience in marketing analytics, marketing science, data science, or quantitative marketing roles . Strong expertise in marketing effectiveness measurement (MMM, incrementality testing, attribution modeling) . Experience working with large marketing and product datasets . Strong programming skills (Python, R, SQL or equivalent). Familiarity with digital marketing ecosystems including paid media platforms, organic marketing channels, creators ecosystems, and product analytics tools . Experience working with data warehouses and BI platforms (Snowflake, Tableau or equivalent). Ability to translate advanced analytical models into clear and actionable business recommendations . Comfortable working in a global, cross-functional environment spanning marketing, analytics, and technology teams .Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1- for assistance and we will get back to you as soon as possible.At Logitech, we live our values and expect you to show the same to become one of us. Be who you are, come prepared, and we'll try to make it enjoyable in the process. Generally, the process is simple, and as quick as possible.
Apr 18, 2026
Full time
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. Hybrid role - 2 to 3 days a week on site Role Purpose The Digital Marketing Data Scientist / Marketing Effectiveness Lead will advance Logitech's marketing science capabilities within the Digital Marketing Center of Excellence (COE).This role will focus on developing advanced measurement methodologies, predictive analytics, and marketing effectiveness models across Paid Media, Organic Channels, Social Media, Creators ecosystems, and Software Marketing initiatives .Working closely with the Head of Digital Marketing Analytics, this role will help the organization evolve from descriptive reporting toward causal measurement, experimentation, and AI-powered marketing insights , enabling more effective marketing investment decisions across paid media and organic growth channels . Key Responsibilities Marketing Effectiveness & Attribution Modeling Develop and maintain advanced marketing measurement methodologies including Marketing Mix Modeling (MMM), incrementality testing, and causal inference frameworks . Build attribution models capturing the combined impact of paid media, organic marketing channels, creators ecosystems, and software growth initiatives . Support measurement of product-led growth signals including software adoption, engagement, retention, and lifecycle marketing performance . Advanced Analytics & Predictive Modeling Build predictive models to forecast marketing performance across paid and organic channels . Identify key drivers of marketing performance across search, social, creators ecosystems, SEO, and software adoption signals . Develop analytical models supporting budget allocation, media mix optimization, and marketing ROI forecasting . Experimentation & Testing Frameworks Design and implement experimentation methodologies to evaluate marketing initiatives. Partner with Paid Media, Social Media, Creators, and Organic teams to run incrementality tests and controlled experiments . Establish best practices for testing creative formats, organic content strategies, creators programs, and channel investment strategies . AI-Driven Insights & Automation Leverage machine learning and AI tools to automate insights generation and anomaly detection. Develop frameworks identifying performance trends across paid, organic, and earned . Support the evolution of AI-powered analytics capabilities within the COE . Emerging Channel Measurement Develop measurement models for AI discovery channels and generative search platforms . Analyze performance signals related to LLMO / AEO visibility and AI-generated traffic sources . Data Integration & Analytics Infrastructure Leverage the Marketing Data Hub (Snowflake), Adverity ETL infrastructure, and Tableau dashboards to build scalable analytics solutions. Integrate datasets spanning paid media platforms, organic channels, creators platforms, web analytics, and software marketing analytics . Partner with Ad Tech and Digital Office teams to ensure high-quality data pipelines supporting analytical modeling. Strategic Insights & Collaboration Translate advanced analytical findings into actionable insights for marketing leaders. Partner with Business Groups, Regions, and Product teams to guide marketing investment and growth strategies . Support the Head of Digital Marketing Analytics and COE team members in building a data-driven marketing culture across the organization . Profile & Requirements 6-8 years experience in marketing analytics, marketing science, data science, or quantitative marketing roles . Strong expertise in marketing effectiveness measurement (MMM, incrementality testing, attribution modeling) . Experience working with large marketing and product datasets . Strong programming skills (Python, R, SQL or equivalent). Familiarity with digital marketing ecosystems including paid media platforms, organic marketing channels, creators ecosystems, and product analytics tools . Experience working with data warehouses and BI platforms (Snowflake, Tableau or equivalent). Ability to translate advanced analytical models into clear and actionable business recommendations . Comfortable working in a global, cross-functional environment spanning marketing, analytics, and technology teams .Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1- for assistance and we will get back to you as soon as possible.At Logitech, we live our values and expect you to show the same to become one of us. Be who you are, come prepared, and we'll try to make it enjoyable in the process. Generally, the process is simple, and as quick as possible.
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Customer Excellence Segment Lead plays a pivotal role in driving customer success and satisfaction across their portfolio of accounts, which may include those served by Impact teams (Guided+, Total, Advanced), as well as those with Guided support or no Impact (this is to ensure that all customer receive the necessary level of service and support). This position requires a strategic leader who can navigate complex customer landscapes, build strong relationships, and foster a culture of collaboration among Customer Success professionals to drive key CEG priorities. The Customer Excellence Segment Lead is responsible for ensuring that their squads are supporting customers to realize the full potential of the ServiceNow platform, aligning services (through Expert Services or with Partners) with their business objectives and driving adoption. Across their portfolio, they own success, growth, and retention to drive success and satisfaction. By acting as a trusted advisor, the Customer Excellence Segment Lead can support interactions with key, strategic accounts to manage escalations, mitigate risks and ensure long term customer retention and satisfaction. In addition to supporting customer relationships, the Customer Excellence Segment Lead manages teams of Customer Success professionals, mentoring them to achieve high performance and career growth. This role involves close collaboration with various internal teams, including Delivery, Partners, Success Centers, Services Sales, and Renewals, to ensure seamless execution of customer success initiatives. The Customer Excellence Segment Lead is accountable for overseeing project outcomes, resolving escalations, and maintaining overall account health, all while staying attuned to market trends and best segments to enhance service delivery. What are the unique job responsibilities for this role? Team Leadership and Development: Lead, mentor and develop a high performing team of Customer Success professionals, ensuring alignment with career progression goals and fostering a culture of excellence Drive enablement efforts across the assigned portfolio to ensure teams have the knowledge, tools, and support needed for success Manage team resources & staffing decisions to efficiently deliver success products and optimise customer value Participate in and encourage teams to participate in Geo and Global role excellence and community forums to ensure adherence to governance frameworks and consistent best segments Stay up to date with market/industry trends and technologies to uplift delivery excellence e.g. use cases for AgenticAI etc. Internal Collaboration and Customer Leadership: Ensure alignment and collaboration across Customer Success, Delivery, Partners, Success Centers, Services Sales, and Renewals teams to orchestrate seamless customer success and project delivery First point of escalation with assigned portfolio of accounts, overseeing high impact escalations arising from within team, and manage customer feedback, ensuring proactive risk mitigation and consistent customer health across accounts Executive sponsor with key customer decision makers and leaders for mid tier customers Serve as a customer sponsor and escalation point for Guided and Non Impact customers identified as a renewal risk, declining satisfaction, or reduced product usage. Proactively coordinate cross functional action plans to address customer concerns, stabilize engagement, and drive retention outcomes Impact Delivery Oversight: Conduct regular reviews of customer engagement health, utilizing metrics such as NPS and adoption rates The Customer Excellence Segment Lead will hold decision rights over: Staffing and Resource Management Hiring and Development Performance Monitoring Background and Experience A track record for building and growing a world class organization through talent acquisition, onboarding, and retention, characterized by high productivity and excellent morale Proven market experience for the nominated Segment or Region Experience with the enterprise and demonstrated leadership to make rapid decisions and problem solving in this environment Excels in navigating a highly collaborative and highly matrixed environment Proven experience building and running a business with the right operational skills Demonstrated success in building a Services, Customer Engagement or Partner Engagement function Proven experience in customer engagement and relationships, acting as advisor and key point of contact for key customers Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision making, or problem solving. This may include using AI powered tools, automating workflows, analysing AI driven insights, or exploring AI's potential impact on the function or industry Desired Skills/Experiences Broad based business and technology professional with 15+ years of experience leading a large, high growth organization delivering software based business solutions to large and small enterprises in the areas of Sales, Marketing, or Services and Support 10+ years of work experience in a leadership position 5+ years of work experience in enterprise software within the nominated Segment 5+ years in experience in customer success or related role Experience in driving collaborative partnerships across SI's and Channel partners Knowledge and experience across the ServiceNow landscape, with focus on customer success and services Can thrive in a demanding, fast paced environment Excellent leadership, management, and interpersonal skills High EQ and ability to lead with positive influence Ability to build an operating model with tools, processes and people to drive a scaled model for customer success Detailed understanding of best practices for enterprise CRM systems and experience with complex CRM and IT deployments Ability to work independently and in a strong team environment, and to deliver on detail as well as strategy Passion for technology and innovation Strong understanding of Cloud / SaaS Computing and the business benefits Excellent communication and presentation skills Analytical and negotiation skills Strong understanding of business processes and their implementation into enterprise applications A technical degree or technical pedigree Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
Apr 18, 2026
Full time
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Customer Excellence Segment Lead plays a pivotal role in driving customer success and satisfaction across their portfolio of accounts, which may include those served by Impact teams (Guided+, Total, Advanced), as well as those with Guided support or no Impact (this is to ensure that all customer receive the necessary level of service and support). This position requires a strategic leader who can navigate complex customer landscapes, build strong relationships, and foster a culture of collaboration among Customer Success professionals to drive key CEG priorities. The Customer Excellence Segment Lead is responsible for ensuring that their squads are supporting customers to realize the full potential of the ServiceNow platform, aligning services (through Expert Services or with Partners) with their business objectives and driving adoption. Across their portfolio, they own success, growth, and retention to drive success and satisfaction. By acting as a trusted advisor, the Customer Excellence Segment Lead can support interactions with key, strategic accounts to manage escalations, mitigate risks and ensure long term customer retention and satisfaction. In addition to supporting customer relationships, the Customer Excellence Segment Lead manages teams of Customer Success professionals, mentoring them to achieve high performance and career growth. This role involves close collaboration with various internal teams, including Delivery, Partners, Success Centers, Services Sales, and Renewals, to ensure seamless execution of customer success initiatives. The Customer Excellence Segment Lead is accountable for overseeing project outcomes, resolving escalations, and maintaining overall account health, all while staying attuned to market trends and best segments to enhance service delivery. What are the unique job responsibilities for this role? Team Leadership and Development: Lead, mentor and develop a high performing team of Customer Success professionals, ensuring alignment with career progression goals and fostering a culture of excellence Drive enablement efforts across the assigned portfolio to ensure teams have the knowledge, tools, and support needed for success Manage team resources & staffing decisions to efficiently deliver success products and optimise customer value Participate in and encourage teams to participate in Geo and Global role excellence and community forums to ensure adherence to governance frameworks and consistent best segments Stay up to date with market/industry trends and technologies to uplift delivery excellence e.g. use cases for AgenticAI etc. Internal Collaboration and Customer Leadership: Ensure alignment and collaboration across Customer Success, Delivery, Partners, Success Centers, Services Sales, and Renewals teams to orchestrate seamless customer success and project delivery First point of escalation with assigned portfolio of accounts, overseeing high impact escalations arising from within team, and manage customer feedback, ensuring proactive risk mitigation and consistent customer health across accounts Executive sponsor with key customer decision makers and leaders for mid tier customers Serve as a customer sponsor and escalation point for Guided and Non Impact customers identified as a renewal risk, declining satisfaction, or reduced product usage. Proactively coordinate cross functional action plans to address customer concerns, stabilize engagement, and drive retention outcomes Impact Delivery Oversight: Conduct regular reviews of customer engagement health, utilizing metrics such as NPS and adoption rates The Customer Excellence Segment Lead will hold decision rights over: Staffing and Resource Management Hiring and Development Performance Monitoring Background and Experience A track record for building and growing a world class organization through talent acquisition, onboarding, and retention, characterized by high productivity and excellent morale Proven market experience for the nominated Segment or Region Experience with the enterprise and demonstrated leadership to make rapid decisions and problem solving in this environment Excels in navigating a highly collaborative and highly matrixed environment Proven experience building and running a business with the right operational skills Demonstrated success in building a Services, Customer Engagement or Partner Engagement function Proven experience in customer engagement and relationships, acting as advisor and key point of contact for key customers Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision making, or problem solving. This may include using AI powered tools, automating workflows, analysing AI driven insights, or exploring AI's potential impact on the function or industry Desired Skills/Experiences Broad based business and technology professional with 15+ years of experience leading a large, high growth organization delivering software based business solutions to large and small enterprises in the areas of Sales, Marketing, or Services and Support 10+ years of work experience in a leadership position 5+ years of work experience in enterprise software within the nominated Segment 5+ years in experience in customer success or related role Experience in driving collaborative partnerships across SI's and Channel partners Knowledge and experience across the ServiceNow landscape, with focus on customer success and services Can thrive in a demanding, fast paced environment Excellent leadership, management, and interpersonal skills High EQ and ability to lead with positive influence Ability to build an operating model with tools, processes and people to drive a scaled model for customer success Detailed understanding of best practices for enterprise CRM systems and experience with complex CRM and IT deployments Ability to work independently and in a strong team environment, and to deliver on detail as well as strategy Passion for technology and innovation Strong understanding of Cloud / SaaS Computing and the business benefits Excellent communication and presentation skills Analytical and negotiation skills Strong understanding of business processes and their implementation into enterprise applications A technical degree or technical pedigree Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
# Consultant - LondonMarch 04, 2026Experienced HireCustomer SuccessLondon, United KingdomHere at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together.We are seeking a Technical Consultant to join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle to define, design, develop and implement custom software solutions using Appian's platform for our commercial clients. This includes working within an agile environment to understand our client's business processes and technical needs, launch new relational data models in production, and developing APIs to integrate with multiple systems. You will also collaborate with client's technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own. To be successful in this role, you need: The ability to work with clients to define business processes and gather functional and technical system requirements Excellent communication skills, passion for technology and continuous learning, and an affinity for asking "why" and solving the right problems History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints) Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred) Basic qualifications: 1+ years of experience with hands-on software development or technical consulting Experience with object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc) B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree Willingness to travel; 20% to support customer engagement Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit . Nasdaq: APPN Follow Appian: Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at in a new tab. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit . Nasdaq: APPN Follow Appian: Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable
Apr 18, 2026
Full time
# Consultant - LondonMarch 04, 2026Experienced HireCustomer SuccessLondon, United KingdomHere at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together.We are seeking a Technical Consultant to join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle to define, design, develop and implement custom software solutions using Appian's platform for our commercial clients. This includes working within an agile environment to understand our client's business processes and technical needs, launch new relational data models in production, and developing APIs to integrate with multiple systems. You will also collaborate with client's technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own. To be successful in this role, you need: The ability to work with clients to define business processes and gather functional and technical system requirements Excellent communication skills, passion for technology and continuous learning, and an affinity for asking "why" and solving the right problems History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints) Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred) Basic qualifications: 1+ years of experience with hands-on software development or technical consulting Experience with object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc) B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree Willingness to travel; 20% to support customer engagement Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit . Nasdaq: APPN Follow Appian: Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at in a new tab. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit . Nasdaq: APPN Follow Appian: Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable
Workshop Business Developer Scotland c£38,000 + 35% bonus + company car Take ownership of your territory, build strong workshop relationships and earn a bonus that genuinely reflects your performance. This is a field-based role where you'll develop and grow a network of concept workshops across Scotland. You'll have the autonomy to manage your own diary, influence customer strategy and drive real commercial growth across your area. If you enjoy working closely with workshops, building partnerships and seeing the direct impact of your work on both performance and earnings, this is a role worth exploring. The opportunity You'll be joining a globally recognised automotive aftermarket business with a strong brand, structured support and a clear growth strategy. You'll take responsibility for developing workshop programmes, strengthening customer relationships and increasing engagement across your region. You won't be starting from scratch. You'll be building on an established platform and taking it further. What you will do and what you will achieve Identify and develop new workshop customers, expanding your territory and increasing market coverage Grow and develop existing concept workshops, improving performance and long-term loyalty Drive adoption of products, services and programmes, increasing revenue and customer engagement Support workshops with training, tools and initiatives, helping them improve their own performance Work closely with account managers and regional teams, strengthening overall territory results Build structured account plans, giving you clear direction and measurable progress Gather market insight and feedback, helping shape future strategy Everything you do contributes to one outcome: stronger customer relationships, increased market share and higher earnings. What you will bring You'll suit this role if you understand the automotive aftermarket and enjoy working directly with workshops. You may currently be: An Area Sales Manager or Business Development Manager in the aftermarket Working with workshop equipment, parts or technical solutions A technically strong individual looking to move into a more commercial role You'll also bring: A strong understanding of workshop operations and the aftermarket The ability to build trust and long-term relationships A proactive, driven mindset The confidence to present ideas and influence customers A "can do" attitude with a focus on results What you get in return c£38,000 basic salary Up to 35% bonus potential Company car 25 days holiday plus bank holidays, rising to 28 days Up to 8% employer pension contribution A structured, supportive organisation with strong brand recognition Clear development and progression opportunities A role with autonomy and real influence over your territory About the company You'll be joining a global leader in automotive technology and aftermarket solutions, known for innovation, quality and long-term investment in people. The business offers stability, strong infrastructure and the opportunity to build a long-term career. If you're looking for a role where you can take ownership of your territory, build meaningful relationships and directly influence your earnings, this is well worth a conversation. Apply today, and Stewart Lupton at JSL Solutions, Industrial and Automotive Aftermarket Recruitment, will be in touch. Alternatively, call Stewart for further details. JSL Solutions - Recruitment. The Right Way. Specialists in senior commercial and leadership recruitment for manufacturers and distributors across the automotive and industrial aftermarket.
Apr 18, 2026
Full time
Workshop Business Developer Scotland c£38,000 + 35% bonus + company car Take ownership of your territory, build strong workshop relationships and earn a bonus that genuinely reflects your performance. This is a field-based role where you'll develop and grow a network of concept workshops across Scotland. You'll have the autonomy to manage your own diary, influence customer strategy and drive real commercial growth across your area. If you enjoy working closely with workshops, building partnerships and seeing the direct impact of your work on both performance and earnings, this is a role worth exploring. The opportunity You'll be joining a globally recognised automotive aftermarket business with a strong brand, structured support and a clear growth strategy. You'll take responsibility for developing workshop programmes, strengthening customer relationships and increasing engagement across your region. You won't be starting from scratch. You'll be building on an established platform and taking it further. What you will do and what you will achieve Identify and develop new workshop customers, expanding your territory and increasing market coverage Grow and develop existing concept workshops, improving performance and long-term loyalty Drive adoption of products, services and programmes, increasing revenue and customer engagement Support workshops with training, tools and initiatives, helping them improve their own performance Work closely with account managers and regional teams, strengthening overall territory results Build structured account plans, giving you clear direction and measurable progress Gather market insight and feedback, helping shape future strategy Everything you do contributes to one outcome: stronger customer relationships, increased market share and higher earnings. What you will bring You'll suit this role if you understand the automotive aftermarket and enjoy working directly with workshops. You may currently be: An Area Sales Manager or Business Development Manager in the aftermarket Working with workshop equipment, parts or technical solutions A technically strong individual looking to move into a more commercial role You'll also bring: A strong understanding of workshop operations and the aftermarket The ability to build trust and long-term relationships A proactive, driven mindset The confidence to present ideas and influence customers A "can do" attitude with a focus on results What you get in return c£38,000 basic salary Up to 35% bonus potential Company car 25 days holiday plus bank holidays, rising to 28 days Up to 8% employer pension contribution A structured, supportive organisation with strong brand recognition Clear development and progression opportunities A role with autonomy and real influence over your territory About the company You'll be joining a global leader in automotive technology and aftermarket solutions, known for innovation, quality and long-term investment in people. The business offers stability, strong infrastructure and the opportunity to build a long-term career. If you're looking for a role where you can take ownership of your territory, build meaningful relationships and directly influence your earnings, this is well worth a conversation. Apply today, and Stewart Lupton at JSL Solutions, Industrial and Automotive Aftermarket Recruitment, will be in touch. Alternatively, call Stewart for further details. JSL Solutions - Recruitment. The Right Way. Specialists in senior commercial and leadership recruitment for manufacturers and distributors across the automotive and industrial aftermarket.
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check). LOCATION: Site (60% of your working week must be office based) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more Work / Life Balance: 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working Personal Development: Personalised development plan, and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop Family and Caregiving: Life assurance, enhanced pay for parental leave (23 weeks at 100% pay), adoption / shared parental / caregiving leave Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity)Our world is changing. And so are we. From our commitment to zero-carbon flight () to ,As part of our core Information Management (IM) function, you will join a team where sustainable IT is actively transforming the company's DNA. We are the architects of digitalization, driving high-impact programs like DDMS and delivering innovative services such as Skywise that empower our customers globally. In this role, you aren't just managing software; you are part of an organization that connects thousands of worldwide end-users every day within a secure, high-stakes environment. Because IM is integrated into every stage of the business-from the initial design of an aircraft to its final delivery and beyond-your work will have a visible and lasting footprint on the future of aerospace. HOW YOU WILL CONTRIBUTE TO THE TEAM Lead in-depth discovery meetings to identify complex business requirements across Engineering, Support, and Quality, while monitoring external trends to ensure IT solutions remain compliant with the overarching IT strategy. Secure consistent planning and validate the commitments of Functional Architects and Urbanists with Business stakeholders, supporting the IT Product Manager in service planning based on functional and technical needs. Manage the full realization of IT solutions within the SAFe agile framework, encompassing the development of technical specifications, follow-up of implementation deliveries, functional testing, and deployment. Collaborate with project managers to facilitate the rollout of solutions across multinational sites (including monthly travel) and manage the "Run Mode" phase to support user ramp-up and the replacement of legacy products. Ensure synchronization between Product Management, development resources, and software publishers, while leading Task Forces and escalation procedures to mobilize actors when required. ABOUT YOU: Proven experience in functional architecture, project management, solution engineering or another relevant field. Ideally, knowledge in the field of Design, Manufacturing, Support and Services, or in the following domains: Manufacturing Engineering, Shop Floor Execution, Industrial Modelling and Simulation, Configuration Management, Quality, Configured Digital Mock-Up (DMU), Product Lifecycle Management, Engineering IS, Architecture, Maintenance and Repair. Customer and stakeholder management skills. Knowledge of IT tools customizing and architecture, IT and business strategy alignment, IT product design and product development, IT business change management. Bachelor's or master's degree in engineering or equivalent. Ability to lead a project from start to finish and deliver results.How can we support you Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we'll always do our best to accommodate your request.Please let us know if you need us to make any reasonable adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Apr 18, 2026
Full time
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check). LOCATION: Site (60% of your working week must be office based) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more Work / Life Balance: 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working Personal Development: Personalised development plan, and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop Family and Caregiving: Life assurance, enhanced pay for parental leave (23 weeks at 100% pay), adoption / shared parental / caregiving leave Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity)Our world is changing. And so are we. From our commitment to zero-carbon flight () to ,As part of our core Information Management (IM) function, you will join a team where sustainable IT is actively transforming the company's DNA. We are the architects of digitalization, driving high-impact programs like DDMS and delivering innovative services such as Skywise that empower our customers globally. In this role, you aren't just managing software; you are part of an organization that connects thousands of worldwide end-users every day within a secure, high-stakes environment. Because IM is integrated into every stage of the business-from the initial design of an aircraft to its final delivery and beyond-your work will have a visible and lasting footprint on the future of aerospace. HOW YOU WILL CONTRIBUTE TO THE TEAM Lead in-depth discovery meetings to identify complex business requirements across Engineering, Support, and Quality, while monitoring external trends to ensure IT solutions remain compliant with the overarching IT strategy. Secure consistent planning and validate the commitments of Functional Architects and Urbanists with Business stakeholders, supporting the IT Product Manager in service planning based on functional and technical needs. Manage the full realization of IT solutions within the SAFe agile framework, encompassing the development of technical specifications, follow-up of implementation deliveries, functional testing, and deployment. Collaborate with project managers to facilitate the rollout of solutions across multinational sites (including monthly travel) and manage the "Run Mode" phase to support user ramp-up and the replacement of legacy products. Ensure synchronization between Product Management, development resources, and software publishers, while leading Task Forces and escalation procedures to mobilize actors when required. ABOUT YOU: Proven experience in functional architecture, project management, solution engineering or another relevant field. Ideally, knowledge in the field of Design, Manufacturing, Support and Services, or in the following domains: Manufacturing Engineering, Shop Floor Execution, Industrial Modelling and Simulation, Configuration Management, Quality, Configured Digital Mock-Up (DMU), Product Lifecycle Management, Engineering IS, Architecture, Maintenance and Repair. Customer and stakeholder management skills. Knowledge of IT tools customizing and architecture, IT and business strategy alignment, IT product design and product development, IT business change management. Bachelor's or master's degree in engineering or equivalent. Ability to lead a project from start to finish and deliver results.How can we support you Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we'll always do our best to accommodate your request.Please let us know if you need us to make any reasonable adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Expedia Group powers travel for everyone, everywhere. As AI becomes core to how travelers plan, book, and manage their trips, our ability to rapidly explore, prototype, and ship new AI capabilities becomes essential. You will help build the next generation of AI powered experiences and the underlying patterns that ensure every experience meets a high standard of clarity, accuracy, and trust. Expedia Product & Technology builds innovative products, services, and tools to deliver high quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences for the traveller and our partners that drive loyalty and customer satisfaction. The core platform analytics and AI team builds AI and ML platform capabilities which help internal employee productivity use cases as well as support agentic experiences for our travellers and partners. In this role, you will: Define and drive the long term product vision, strategy, and roadmap for Expedia Group's AI and ML platforms, ensuring they enable reusable, scalable capabilities across multiple product domains and lines of business. Translate complex AI/ML platform opportunities into clear, prioritized problem statements and outcomes, aligning senior stakeholders across engineering, data science, product, and business teams. Partner with architecture, engineering, and data science leaders to guide system design, APIs, and data models for AI/ML platforms that are secure, compliant, observable, and easily consumable by product teams. Establish and own success metrics for AI/ML platform adoption and performance, using data and experimentation to refine capabilities and drive continuous improvement across services and domains. Champion safe, responsible, and high impact use of AI, including familiarity with AI driven systems, tools, or workflows and applying AI/ML concepts to real world products, ensuring they are integrated and operated in ways that improve customer and business outcomes. Serve as a cross domain thought leader, identifying and evangelizing platform patterns and capabilities that unlock fungible AI/ML solutions usable by multiple teams, products, and experiences across Expedia Group. Minimum Qualifications: Bachelor's degree in computer science, Engineering, Mathematics, or a related technical field, or equivalent practical experience involving large scale platforms or data intensive systems. Extensive product management experience leading platform, data, or AI/ML products, including end to end ownership of multi service or multi domain capabilities in complex technical environments. Proven ability to work closely with engineering and data science teams on system design, API contracts, data modeling, and technical trade offs for AI/ML or data platforms. Demonstrated track record of defining strategy, roadmaps, and measurable outcomes for technical platforms, and driving broad stakeholder alignment at the organizational level. Familiarity with AI driven systems, tools, or workflows, and with safely integrating and operating AI/ML enabled solutions that improve outcomes for both internal and external customers. Preferred Qualifications: Advanced degree in a technical field (e.g., Computer Science, Machine Learning, Statistics, Operations Research) with experience applying these disciplines to large scale product or platform initiatives. Deep experience building or product managing AI/ML platforms, feature stores, model lifecycle tools, or inference/serving infrastructure that support high volume, global consumer applications. Proven leadership driving architecture and product direction for complex technical platforms, including defining reusable APIs, shared data models, and governance frameworks that support multiple domains and organizations. Strong track record of operational excellence for AI/ML enabled systems, including reliability, performance, observability, and safety, and the ability to use data, experimentation, and causal analysis to inform platform decisions. Demonstrated experience taking products from concept to scaled adoption, including AI/ML capabilities, with an additional focus on safely integrating and operating AI/ML enabled solutions that improve outcomes and setting AI strategy and guardrails appropriate to a distinguished level product leadership role. The total cash range for this position in Chicago is $278,500.00 to $390,000.00. Employees in this role have the potential to increase their pay up to $445,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is $296,000.00 to $414,500.00. Employees in this role have the potential to increase their pay up to $473,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Austin is $296,000.00 to $414,500.00. Employees in this role have the potential to increase their pay up to $473,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Jose is $323,000.00 to $452,500.00. Employees in this role have the potential to increase their pay up to $517,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Francisco is $323,000.00 to $452,500.00. Employees in this role have the potential to increase their pay up to $517,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Apr 17, 2026
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Expedia Group powers travel for everyone, everywhere. As AI becomes core to how travelers plan, book, and manage their trips, our ability to rapidly explore, prototype, and ship new AI capabilities becomes essential. You will help build the next generation of AI powered experiences and the underlying patterns that ensure every experience meets a high standard of clarity, accuracy, and trust. Expedia Product & Technology builds innovative products, services, and tools to deliver high quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences for the traveller and our partners that drive loyalty and customer satisfaction. The core platform analytics and AI team builds AI and ML platform capabilities which help internal employee productivity use cases as well as support agentic experiences for our travellers and partners. In this role, you will: Define and drive the long term product vision, strategy, and roadmap for Expedia Group's AI and ML platforms, ensuring they enable reusable, scalable capabilities across multiple product domains and lines of business. Translate complex AI/ML platform opportunities into clear, prioritized problem statements and outcomes, aligning senior stakeholders across engineering, data science, product, and business teams. Partner with architecture, engineering, and data science leaders to guide system design, APIs, and data models for AI/ML platforms that are secure, compliant, observable, and easily consumable by product teams. Establish and own success metrics for AI/ML platform adoption and performance, using data and experimentation to refine capabilities and drive continuous improvement across services and domains. Champion safe, responsible, and high impact use of AI, including familiarity with AI driven systems, tools, or workflows and applying AI/ML concepts to real world products, ensuring they are integrated and operated in ways that improve customer and business outcomes. Serve as a cross domain thought leader, identifying and evangelizing platform patterns and capabilities that unlock fungible AI/ML solutions usable by multiple teams, products, and experiences across Expedia Group. Minimum Qualifications: Bachelor's degree in computer science, Engineering, Mathematics, or a related technical field, or equivalent practical experience involving large scale platforms or data intensive systems. Extensive product management experience leading platform, data, or AI/ML products, including end to end ownership of multi service or multi domain capabilities in complex technical environments. Proven ability to work closely with engineering and data science teams on system design, API contracts, data modeling, and technical trade offs for AI/ML or data platforms. Demonstrated track record of defining strategy, roadmaps, and measurable outcomes for technical platforms, and driving broad stakeholder alignment at the organizational level. Familiarity with AI driven systems, tools, or workflows, and with safely integrating and operating AI/ML enabled solutions that improve outcomes for both internal and external customers. Preferred Qualifications: Advanced degree in a technical field (e.g., Computer Science, Machine Learning, Statistics, Operations Research) with experience applying these disciplines to large scale product or platform initiatives. Deep experience building or product managing AI/ML platforms, feature stores, model lifecycle tools, or inference/serving infrastructure that support high volume, global consumer applications. Proven leadership driving architecture and product direction for complex technical platforms, including defining reusable APIs, shared data models, and governance frameworks that support multiple domains and organizations. Strong track record of operational excellence for AI/ML enabled systems, including reliability, performance, observability, and safety, and the ability to use data, experimentation, and causal analysis to inform platform decisions. Demonstrated experience taking products from concept to scaled adoption, including AI/ML capabilities, with an additional focus on safely integrating and operating AI/ML enabled solutions that improve outcomes and setting AI strategy and guardrails appropriate to a distinguished level product leadership role. The total cash range for this position in Chicago is $278,500.00 to $390,000.00. Employees in this role have the potential to increase their pay up to $445,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is $296,000.00 to $414,500.00. Employees in this role have the potential to increase their pay up to $473,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Austin is $296,000.00 to $414,500.00. Employees in this role have the potential to increase their pay up to $473,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Jose is $323,000.00 to $452,500.00. Employees in this role have the potential to increase their pay up to $517,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Francisco is $323,000.00 to $452,500.00. Employees in this role have the potential to increase their pay up to $517,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Job Description Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company,providinga broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities acrossall oftheseservices We believe in inclusion and diversity and supporting the whole person. Our core valuescomprise ofStewardship, Best People, Client Value Creation, One Global Network, Respect for theIndividualand Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team focuses on delivering high-quality, SLA-driven services enhanced through AIOps, automation, and data-driven insights. This is an opportunity to work in a dynamic, collaborative environment with access to continuous learning,cutting-edgetechnologies, and a global network of experts. Key Responsibilities Service Delivery Management Own full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost. Leverage AIOps and observability tools (e.g.Dynatrace, Datadog, New Relic, Elastic) to proactivelymonitorservice health and performance. Utilisepredictive alerting and anomaly detection to prevent incidents andoptimisedelivery priorities. Coordinate across internal teams, vendors, and stakeholders to ensure seamless delivery. Client Communication Act as the primary point of contact for service delivery, building strong, trusted client relationships. Translate technical insights into clear business value, highlighting outcomes such as improved reliability and reduced Mean TimeToRecover (MTTR). Communicate the impact of AI-driven service management anddemonstratethe value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement Analyseservice metrics and trends toidentifyopportunities for continuous improvement. Embed incident learnings into automation workflows and prevention models. Use AIOps insights to improve service availability, performance, and reliability. Driveoptimisationthrough data-led decision-making and proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team Collaboration Work closely with cross-functional teams including IT, DevOps, and business units. Promote adoption of AIOps and automation tools across operational teams. Encourage skills development in data-driven and AI-assisted service management. Foster collaboration and knowledge sharing to drive service excellence. Risk Management Act as escalationleadformajor incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such asMoogsoft,BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactivelyidentifyand mitigate risks using data-driven insights. Compliance Ensure adherence to client data protection, security, and regulatory requirements. Govern access to operational data used within AIOps and monitoring platforms. Support audits and assurance activities related to AI-enabled service delivery. Automation & Tooling Implement andoptimiseAIOps and automation capabilities to enable proactive and self-healing operations. Drive intelligent alerting, event correlation, and automated remediation. Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g.within ServiceNow or Datadog). Support business cases for AIOps and automation investment. Ideally,you'llhave: Experience in Service Delivery within infrastructure and cloud environments Strong understanding of IT Managed Services frameworks Hands-on experience with AIOps tools such as Dynatrace and ServiceNow Familiarity with observability tools (e.g.Datadog, New Relic, Elastic) Knowledge of event analytics tools such as Splunk IT Service Intelligence andMoogsoft Experience in stakeholder and client management Financial management, costoptimisation, and business case development experience Understanding of data protection, compliance, and security controls About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Qualification Set yourself apart: You will have a culture of learning and completing relevant training and certifications. Experience in Agile Delivery, Project management, DevOps, FinOps. Know how to manage customer expectations with customer-facing experience. Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k, Experience with AI Ops tools, frameworks, and implementation strategies. Knowledge of AI-enabled automation and monitoring solutions. Awareness of Site Reliability Engineering principles and practices. Locations Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Apr 17, 2026
Full time
Job Description Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company,providinga broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities acrossall oftheseservices We believe in inclusion and diversity and supporting the whole person. Our core valuescomprise ofStewardship, Best People, Client Value Creation, One Global Network, Respect for theIndividualand Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team focuses on delivering high-quality, SLA-driven services enhanced through AIOps, automation, and data-driven insights. This is an opportunity to work in a dynamic, collaborative environment with access to continuous learning,cutting-edgetechnologies, and a global network of experts. Key Responsibilities Service Delivery Management Own full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost. Leverage AIOps and observability tools (e.g.Dynatrace, Datadog, New Relic, Elastic) to proactivelymonitorservice health and performance. Utilisepredictive alerting and anomaly detection to prevent incidents andoptimisedelivery priorities. Coordinate across internal teams, vendors, and stakeholders to ensure seamless delivery. Client Communication Act as the primary point of contact for service delivery, building strong, trusted client relationships. Translate technical insights into clear business value, highlighting outcomes such as improved reliability and reduced Mean TimeToRecover (MTTR). Communicate the impact of AI-driven service management anddemonstratethe value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement Analyseservice metrics and trends toidentifyopportunities for continuous improvement. Embed incident learnings into automation workflows and prevention models. Use AIOps insights to improve service availability, performance, and reliability. Driveoptimisationthrough data-led decision-making and proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team Collaboration Work closely with cross-functional teams including IT, DevOps, and business units. Promote adoption of AIOps and automation tools across operational teams. Encourage skills development in data-driven and AI-assisted service management. Foster collaboration and knowledge sharing to drive service excellence. Risk Management Act as escalationleadformajor incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such asMoogsoft,BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactivelyidentifyand mitigate risks using data-driven insights. Compliance Ensure adherence to client data protection, security, and regulatory requirements. Govern access to operational data used within AIOps and monitoring platforms. Support audits and assurance activities related to AI-enabled service delivery. Automation & Tooling Implement andoptimiseAIOps and automation capabilities to enable proactive and self-healing operations. Drive intelligent alerting, event correlation, and automated remediation. Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g.within ServiceNow or Datadog). Support business cases for AIOps and automation investment. Ideally,you'llhave: Experience in Service Delivery within infrastructure and cloud environments Strong understanding of IT Managed Services frameworks Hands-on experience with AIOps tools such as Dynatrace and ServiceNow Familiarity with observability tools (e.g.Datadog, New Relic, Elastic) Knowledge of event analytics tools such as Splunk IT Service Intelligence andMoogsoft Experience in stakeholder and client management Financial management, costoptimisation, and business case development experience Understanding of data protection, compliance, and security controls About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Qualification Set yourself apart: You will have a culture of learning and completing relevant training and certifications. Experience in Agile Delivery, Project management, DevOps, FinOps. Know how to manage customer expectations with customer-facing experience. Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k, Experience with AI Ops tools, frameworks, and implementation strategies. Knowledge of AI-enabled automation and monitoring solutions. Awareness of Site Reliability Engineering principles and practices. Locations Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Our Client is an exciting software and energy advisory business supporting the global upstream energy system. With a recognised background in the subsurface and geoscience disciplines, our Client's industry-leading software platform delivers global field performance intelligence and predictive energy analytics for upstream decision making. The Role Our Client is looking for an enthusiastic Full Stack Developer to join their team in Edinburgh. If you're someone who is passionate about data, embraces a dynamic and self-starting company culture, and is excited to contribute to developing data-driven tools to help tackle climate change in the world's most important sector, this is the role for you. Key Responsibilities This role will be pivotal within the Technology Team. You'll be the lead developer responsible for the full technical lifecycle of a cloud-hosted data analytics and visualisation platform. You will oversee architecture, development, deployment, performance optimisation, and data integrity, working closely with research, product, and design teams to evolve the platform. You will act collaboratively with your colleagues to present analytics for new datasets relating to the global upstream energy system. You will also work closely with Technical Management who define the strategic direction for the software development. You will report directly to the Software Product Owner who is responsible for delivery of development of new software functionality. Key Requirements Skills & Experience Knowledge, Skills and Competencies: Minimum 2:1 Bachelors degree in Computer Science or similar related degree. Fluency in English. Proven track record of delivering and maintaining data-driven, production-grade web applications independently or as a lead developer. Strong background working with geospatial or data-heavy applications. Core Skills: React + Typescript (Advanced). Custom hooks and performance optimisation experience. GeoGJSON and polygon / multipolygon rendering. Deck.gl with Mapbox. Plotly. .Net Core / C# (Advanced): ASP.NET Core Web API Entity Framework core SQL Server: Performance optimisation Personal Attributes: Ability to work independently and take full ownership of the technical stack. Excellent communication and documentation skills to interface with non-technical stakeholders. Proactive in identifying performance bottlenecks, UX improvements, and technical debt. Willingness to challenge the status-quo and suggest improvements to work practices. Professional and co-operative approach to problem solving within small team environments Strong written and verbal communication skills. Strong preference given to those with: Strong understanding of UI/UX principles. Previous experience / technical knowledge related to Energy Transition or Oil & Gas projects. Exposure to machine learning pipelines or predictive analytics integration. Experience deploying applications to cloud environments (ideally Azure). Experience in the Atlassian Suite. Hybrid working with Wednesdays and Thursdays based in the Edinburgh city centre office with option to choose to work from home or from the office on the remaining days in a way that best balances their personal circumstances with work requirements. 20 days paid Sick Leave per annum (10 days full-pay / 10 days half-pay) Enhanced Pay & Leave for Maternity/Paternity/Adoption & Bereavement. Death-in-Service Benefit (4 x Salary). Financial assistance with relocation to Edinburgh will be provided if required. 1x paid professional membership subscription. Provision of full home office setup to enable flexible hybrid working. Mentorship & training opportunities provided in-line with personal / business requirements. Discretionary bonus based on personal and company performance. Due to current workloads, Simpson Booth regrets to inform that in the instance you have not heard from us within 2 weeks of your application, you are to consider your application unsuccessful at this time.
Apr 17, 2026
Full time
Our Client is an exciting software and energy advisory business supporting the global upstream energy system. With a recognised background in the subsurface and geoscience disciplines, our Client's industry-leading software platform delivers global field performance intelligence and predictive energy analytics for upstream decision making. The Role Our Client is looking for an enthusiastic Full Stack Developer to join their team in Edinburgh. If you're someone who is passionate about data, embraces a dynamic and self-starting company culture, and is excited to contribute to developing data-driven tools to help tackle climate change in the world's most important sector, this is the role for you. Key Responsibilities This role will be pivotal within the Technology Team. You'll be the lead developer responsible for the full technical lifecycle of a cloud-hosted data analytics and visualisation platform. You will oversee architecture, development, deployment, performance optimisation, and data integrity, working closely with research, product, and design teams to evolve the platform. You will act collaboratively with your colleagues to present analytics for new datasets relating to the global upstream energy system. You will also work closely with Technical Management who define the strategic direction for the software development. You will report directly to the Software Product Owner who is responsible for delivery of development of new software functionality. Key Requirements Skills & Experience Knowledge, Skills and Competencies: Minimum 2:1 Bachelors degree in Computer Science or similar related degree. Fluency in English. Proven track record of delivering and maintaining data-driven, production-grade web applications independently or as a lead developer. Strong background working with geospatial or data-heavy applications. Core Skills: React + Typescript (Advanced). Custom hooks and performance optimisation experience. GeoGJSON and polygon / multipolygon rendering. Deck.gl with Mapbox. Plotly. .Net Core / C# (Advanced): ASP.NET Core Web API Entity Framework core SQL Server: Performance optimisation Personal Attributes: Ability to work independently and take full ownership of the technical stack. Excellent communication and documentation skills to interface with non-technical stakeholders. Proactive in identifying performance bottlenecks, UX improvements, and technical debt. Willingness to challenge the status-quo and suggest improvements to work practices. Professional and co-operative approach to problem solving within small team environments Strong written and verbal communication skills. Strong preference given to those with: Strong understanding of UI/UX principles. Previous experience / technical knowledge related to Energy Transition or Oil & Gas projects. Exposure to machine learning pipelines or predictive analytics integration. Experience deploying applications to cloud environments (ideally Azure). Experience in the Atlassian Suite. Hybrid working with Wednesdays and Thursdays based in the Edinburgh city centre office with option to choose to work from home or from the office on the remaining days in a way that best balances their personal circumstances with work requirements. 20 days paid Sick Leave per annum (10 days full-pay / 10 days half-pay) Enhanced Pay & Leave for Maternity/Paternity/Adoption & Bereavement. Death-in-Service Benefit (4 x Salary). Financial assistance with relocation to Edinburgh will be provided if required. 1x paid professional membership subscription. Provision of full home office setup to enable flexible hybrid working. Mentorship & training opportunities provided in-line with personal / business requirements. Discretionary bonus based on personal and company performance. Due to current workloads, Simpson Booth regrets to inform that in the instance you have not heard from us within 2 weeks of your application, you are to consider your application unsuccessful at this time.
Join as an AI Platform Lead , where you'll shape how AI agents, tools, and workflows connect to our systems and data - turning ambition into production ready capability across the business.This is a hybrid role, based in Farnborough, UK. Why this role is different This is a rare opportunity to sit at the centre of Pax8's AI journey. You'll design and own the platform layer that makes AI usable, trusted, and scalable across every department. As Pax8 grows into an agentic organisation, you'll grow alongside the technology - setting standards, shipping real platforms, and seeing your work adopted daily by teams worldwide.Few roles offer this level of ownership, visibility, and long term impact: you're not joining a mature platform - you're creating the foundation others will build on for years to come. Life at Pax8 At Pax8, culture is not a side note - it's core to how we operate. We're a fast growing, cloud first organisation where innovation, autonomy, and collaboration are part of everyday work. You'll join a global community that values curiosity, momentum, and building things that matter. Learn more about our culture and mission on and through our people stories. Our Culture & Ways of Working At Pax8, culture isn't a buzzword - it's how we work, lead, and grow together.Explore more about who we are: Learn about our people, values, and purpose: Our EMEA 2025 journey: See why we're recognised as a and Our amazing Partners and Vendors: The FOMO is Real: You would be joining a rapidly growing team and the What you'll be doing Own the AI platform roadmap - defining how AI tools and agents connect securely and reliably to Pax8 systems Design and build platform integrations that expose core data and services through governed, reusable interfaces Create reusable agent skills that encode operational knowledge into composable building blocks Set standards and guardrails so teams can move fast while staying secure and compliant Make the platform observable by default , with clear telemetry, reliability metrics, and adoption insights Enable adoption across the business , partnering with engineering, AI enablement, security, and product teams The impact you'll have Your work will directly influence how quickly Pax8 can innovate with AI. By making the platform the easiest path forward, you'll help teams move faster without adding complexity - improving partner experience, internal efficiency, and Pax8's position as a technology first leader in the channel. What you'll bring Substantial experience designing and operating developer facing platforms or integration ecosystems Proven capability building reliable APIs, services, or platform layers consumed by multiple teams Strong understanding of AI enabled tooling, agent workflows, and how systems expose data safely Demonstrated skill in setting standards, governance, and patterns that achieve adoption through quality Confidence partnering cross functionally , translating business needs into technical platform capabilities A mindset for enablement - you enjoy helping others succeed through the platforms you build Trust and how we hire At Pax8, we care deeply about building genuine, trust based relationships - starting with how we hire.To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about - we're excited to meet you.We also use thoughtfully applied AI enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process. Inclusion matters We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in the United Kingdom. What you'll get in return Salary range: £110,000 - £157,00 (dependent on experience) Bonus: Annual performance bonus Long term Incentive Plan (Stock Options) 25 days holiday (plus bank holidays) Private healthcare covered by Bupa Dental Plan covered by Unum Life Assurance Income Protection Royal London Workplace pension scheme - 5% employer contribution Pax8 Cycle to Work Support Scheme Available Dedicated time for training and personal development Unlimited access to LinkedIn Learning Health & Wellbeing coaching support Fun and frequent company and team socials Our Farnborough office This is a hybrid role based from our Farnborough office, designed to support collaboration while offering flexibility. You'll work alongside a highly engaged local team while collaborating daily with colleagues across our global organisation. Grow with us There's extensive room for a talented individual to grow at pace - whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive - and full visibility of what it takes to reach your next level. About Pax8 Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast growing, dynamic, and high energy organisation with a start up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life. Background checks As part of our hiring process, we are required to undertake pre employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records. Equal opportunities Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: is the technology marketplace of the future, linking partners, vendors, and small to midsized businesses (SMBs) through AI-powered insights and comprehensive product support. With a global partner ecosystem of over 35,000 managed service
Apr 17, 2026
Full time
Join as an AI Platform Lead , where you'll shape how AI agents, tools, and workflows connect to our systems and data - turning ambition into production ready capability across the business.This is a hybrid role, based in Farnborough, UK. Why this role is different This is a rare opportunity to sit at the centre of Pax8's AI journey. You'll design and own the platform layer that makes AI usable, trusted, and scalable across every department. As Pax8 grows into an agentic organisation, you'll grow alongside the technology - setting standards, shipping real platforms, and seeing your work adopted daily by teams worldwide.Few roles offer this level of ownership, visibility, and long term impact: you're not joining a mature platform - you're creating the foundation others will build on for years to come. Life at Pax8 At Pax8, culture is not a side note - it's core to how we operate. We're a fast growing, cloud first organisation where innovation, autonomy, and collaboration are part of everyday work. You'll join a global community that values curiosity, momentum, and building things that matter. Learn more about our culture and mission on and through our people stories. Our Culture & Ways of Working At Pax8, culture isn't a buzzword - it's how we work, lead, and grow together.Explore more about who we are: Learn about our people, values, and purpose: Our EMEA 2025 journey: See why we're recognised as a and Our amazing Partners and Vendors: The FOMO is Real: You would be joining a rapidly growing team and the What you'll be doing Own the AI platform roadmap - defining how AI tools and agents connect securely and reliably to Pax8 systems Design and build platform integrations that expose core data and services through governed, reusable interfaces Create reusable agent skills that encode operational knowledge into composable building blocks Set standards and guardrails so teams can move fast while staying secure and compliant Make the platform observable by default , with clear telemetry, reliability metrics, and adoption insights Enable adoption across the business , partnering with engineering, AI enablement, security, and product teams The impact you'll have Your work will directly influence how quickly Pax8 can innovate with AI. By making the platform the easiest path forward, you'll help teams move faster without adding complexity - improving partner experience, internal efficiency, and Pax8's position as a technology first leader in the channel. What you'll bring Substantial experience designing and operating developer facing platforms or integration ecosystems Proven capability building reliable APIs, services, or platform layers consumed by multiple teams Strong understanding of AI enabled tooling, agent workflows, and how systems expose data safely Demonstrated skill in setting standards, governance, and patterns that achieve adoption through quality Confidence partnering cross functionally , translating business needs into technical platform capabilities A mindset for enablement - you enjoy helping others succeed through the platforms you build Trust and how we hire At Pax8, we care deeply about building genuine, trust based relationships - starting with how we hire.To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about - we're excited to meet you.We also use thoughtfully applied AI enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process. Inclusion matters We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in the United Kingdom. What you'll get in return Salary range: £110,000 - £157,00 (dependent on experience) Bonus: Annual performance bonus Long term Incentive Plan (Stock Options) 25 days holiday (plus bank holidays) Private healthcare covered by Bupa Dental Plan covered by Unum Life Assurance Income Protection Royal London Workplace pension scheme - 5% employer contribution Pax8 Cycle to Work Support Scheme Available Dedicated time for training and personal development Unlimited access to LinkedIn Learning Health & Wellbeing coaching support Fun and frequent company and team socials Our Farnborough office This is a hybrid role based from our Farnborough office, designed to support collaboration while offering flexibility. You'll work alongside a highly engaged local team while collaborating daily with colleagues across our global organisation. Grow with us There's extensive room for a talented individual to grow at pace - whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive - and full visibility of what it takes to reach your next level. About Pax8 Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast growing, dynamic, and high energy organisation with a start up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life. Background checks As part of our hiring process, we are required to undertake pre employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records. Equal opportunities Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: is the technology marketplace of the future, linking partners, vendors, and small to midsized businesses (SMBs) through AI-powered insights and comprehensive product support. With a global partner ecosystem of over 35,000 managed service
Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity. A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting edge skills, and grow your career across our expanding global operations. Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries. The ICT Technical Manager is responsible for leading technical operations and project delivery within the data centre white space. This role focuses on rack deployment, structured cabling, and infrastructure projects, ensuring efficient use of space, power, and connectivity while maintaining high standards of safety, quality, and customer satisfaction. The role combines hands on technical expertise with operational leadership and project management, ensuring all installations, moves, and changes within the data hall are delivered effectively in fast paced, mission critical environments. Key Accountabilities White Space & Infrastructure Management Oversee day to day operations within data centre white space (data halls) Manage rack layout, allocation, and capacity planning (space, power, network) Maintain and optimise rack space utilisation and airflow (hot/cold aisle containment) Ensure accuracy of data within DCIM systems for reporting and capacity management Support initiatives to improve service availability across all sites Rack Installation, IMAC & Cabling Lead IT equipment installations, moves, additions, and changes (IMAC) Oversee rack installation, relocation, and decommissioning activities Manage structured cabling systems (fibre and copper), including installation and patching Ensure adherence to cabling standards, labelling, and best practices Interpret and execute High Level Designs (HLDs) and patching schedules Project Delivery & Governance Deliver white space infrastructure projects (deployments, expansions, migrations) Manage: Project trackers and reporting Financial trackers and cost control RAID logs, critical paths, and resource planning Provide regular customer progress reporting and updates Ensure projects are delivered on time, within scope, and budget Mentor customers to improve alignment, delivery efficiency, and outcomes Operational & Performance Management Oversee efficiency of operational processes and workflows Develop plans to maximise productivity and operational efficiency Monitor departmental and project performance metrics Analyse data and generate reports to identify improvement opportunities Maintain and enforce quality standards across all activities Leadership & Team Management Manage, supervise, and mentor technical staff and contractors Monitor performance and provide training and development Foster a high-performance, safety-first, and customer-focused culture Coordinate cross functional teams, suppliers, and stakeholders Compliance, Risk & Safety Ensure compliance with company policies, industry standards, and regulations Conduct Health & Safety audits, risk assessments, and reporting Maintain strong awareness of the Health & Safety at Work Act Support audit processes and ensure documentation is accurate and up to date Customer & Stakeholder Engagement Build and maintain strong relationships with customers and suppliers Represent the organisation in customer and supplier forums Understand contractual obligations and manage delivery accordingly Influence stakeholders to align with best practices and standards Required Skills Technical Expertise Strong understanding of data centre white space operations Experience with rack installation, structured cabling (fibre & copper), and containment systems Knowledge of: Hot and cold aisle design Power Usage Effectiveness (PUE) Data centre power and cooling principles Understanding of IT network infrastructure and cabling systems Project & Operational Management Proven experience delivering projects in fast paced, critical environments Strong knowledge of project management methodologies (PID, RAID, critical path analysis) Ability to manage multiple priorities and conflicting demands effectively Experience with project tracking, reporting, and financial management Tools & Systems Proficiency in: Microsoft Office Suite (Excel, Word, PowerPoint, Teams, MS Project) Experience with DCIM tools such as: StruxureWare DCE/DCO TrackIT (desirable) Leadership & Communication Strong team leadership and stakeholder management skills Excellent written and verbal communication abilities Ability to present complex information clearly and effectively Confidence to challenge and influence senior stakeholders Your Profile Highly collaborative, results driven, and customer focused Proven ability to manage resources, priorities, and delivery in dynamic environments Strong problem solving mindset with ownership of challenges Ability to work independently or as part of integrated teams Skilled at building relationships across customers, partners, and suppliers Proactive, innovative, and continuous improvement oriented Willingness to travel between data centre and customer sites as required Qualifications & Experience Minimum 5 years' experience working in a data centre environment Proven success delivering customer requirements in critical infrastructure environments Demonstrable project management training or certification GCSE (or equivalent) in Mathematics and English Degree in operations management, engineering, or business administration (desirable) Desirable Certifications & Knowledge Data centre certifications (e.g., CDCTP, CDCP) BICSI or ANSI/TIA 942 accreditation ITIL, PRINCE2, or PMP certification Mechanical or Electrical qualifications/experience Understanding of LEAN methodology and process improvement Knowledge of IMAC processes and complexities Security Clearance This role requires eligibility for Security Check (SC) / NPPV3 clearance. Applicants must meet residency and eligibility requirements, including continuous residence in the UK for the past 5 years (subject to clearance criteria). £50,000 - £65,000 a year The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location. The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.
Apr 17, 2026
Full time
Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity. A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting edge skills, and grow your career across our expanding global operations. Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries. The ICT Technical Manager is responsible for leading technical operations and project delivery within the data centre white space. This role focuses on rack deployment, structured cabling, and infrastructure projects, ensuring efficient use of space, power, and connectivity while maintaining high standards of safety, quality, and customer satisfaction. The role combines hands on technical expertise with operational leadership and project management, ensuring all installations, moves, and changes within the data hall are delivered effectively in fast paced, mission critical environments. Key Accountabilities White Space & Infrastructure Management Oversee day to day operations within data centre white space (data halls) Manage rack layout, allocation, and capacity planning (space, power, network) Maintain and optimise rack space utilisation and airflow (hot/cold aisle containment) Ensure accuracy of data within DCIM systems for reporting and capacity management Support initiatives to improve service availability across all sites Rack Installation, IMAC & Cabling Lead IT equipment installations, moves, additions, and changes (IMAC) Oversee rack installation, relocation, and decommissioning activities Manage structured cabling systems (fibre and copper), including installation and patching Ensure adherence to cabling standards, labelling, and best practices Interpret and execute High Level Designs (HLDs) and patching schedules Project Delivery & Governance Deliver white space infrastructure projects (deployments, expansions, migrations) Manage: Project trackers and reporting Financial trackers and cost control RAID logs, critical paths, and resource planning Provide regular customer progress reporting and updates Ensure projects are delivered on time, within scope, and budget Mentor customers to improve alignment, delivery efficiency, and outcomes Operational & Performance Management Oversee efficiency of operational processes and workflows Develop plans to maximise productivity and operational efficiency Monitor departmental and project performance metrics Analyse data and generate reports to identify improvement opportunities Maintain and enforce quality standards across all activities Leadership & Team Management Manage, supervise, and mentor technical staff and contractors Monitor performance and provide training and development Foster a high-performance, safety-first, and customer-focused culture Coordinate cross functional teams, suppliers, and stakeholders Compliance, Risk & Safety Ensure compliance with company policies, industry standards, and regulations Conduct Health & Safety audits, risk assessments, and reporting Maintain strong awareness of the Health & Safety at Work Act Support audit processes and ensure documentation is accurate and up to date Customer & Stakeholder Engagement Build and maintain strong relationships with customers and suppliers Represent the organisation in customer and supplier forums Understand contractual obligations and manage delivery accordingly Influence stakeholders to align with best practices and standards Required Skills Technical Expertise Strong understanding of data centre white space operations Experience with rack installation, structured cabling (fibre & copper), and containment systems Knowledge of: Hot and cold aisle design Power Usage Effectiveness (PUE) Data centre power and cooling principles Understanding of IT network infrastructure and cabling systems Project & Operational Management Proven experience delivering projects in fast paced, critical environments Strong knowledge of project management methodologies (PID, RAID, critical path analysis) Ability to manage multiple priorities and conflicting demands effectively Experience with project tracking, reporting, and financial management Tools & Systems Proficiency in: Microsoft Office Suite (Excel, Word, PowerPoint, Teams, MS Project) Experience with DCIM tools such as: StruxureWare DCE/DCO TrackIT (desirable) Leadership & Communication Strong team leadership and stakeholder management skills Excellent written and verbal communication abilities Ability to present complex information clearly and effectively Confidence to challenge and influence senior stakeholders Your Profile Highly collaborative, results driven, and customer focused Proven ability to manage resources, priorities, and delivery in dynamic environments Strong problem solving mindset with ownership of challenges Ability to work independently or as part of integrated teams Skilled at building relationships across customers, partners, and suppliers Proactive, innovative, and continuous improvement oriented Willingness to travel between data centre and customer sites as required Qualifications & Experience Minimum 5 years' experience working in a data centre environment Proven success delivering customer requirements in critical infrastructure environments Demonstrable project management training or certification GCSE (or equivalent) in Mathematics and English Degree in operations management, engineering, or business administration (desirable) Desirable Certifications & Knowledge Data centre certifications (e.g., CDCTP, CDCP) BICSI or ANSI/TIA 942 accreditation ITIL, PRINCE2, or PMP certification Mechanical or Electrical qualifications/experience Understanding of LEAN methodology and process improvement Knowledge of IMAC processes and complexities Security Clearance This role requires eligibility for Security Check (SC) / NPPV3 clearance. Applicants must meet residency and eligibility requirements, including continuous residence in the UK for the past 5 years (subject to clearance criteria). £50,000 - £65,000 a year The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location. The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.
Who are we? At Omniplex Learning, our mission is simple - to help organisations unlock their potential through exceptional digital learning, all in one place. As we reach an exciting stage in our growth, we're looking for a RevOps Manager who can create cohesion and clarity across our commercial activity, strengthening how we make decisions, prioritise work and drive performance. This is a newly created role and the first RevOps hire in the business, and you'll report directly into our Director of Business Operations, with a dotted line to our Chief Revenue Officer. What will you do? As RevOps Manager, you will shape the data, insights and processes that underpin our go to market success. You will: Surface market trends, intent signals and whitespace opportunities to help our commercial teams prioritise the highest value prospects. Own and refine our Ideal Customer Profile (ICP), ensuring our targeting evolves with the market and product strategy. Design and maintain dashboards to provide Sales Managers with clear, actionable insights on pipeline health, deal velocity, renewal risk and performance trends. Analyse patterns in won and lost deals to strengthen forecasting and qualification, and translate these into practical playbooks and executable commercial plays. Act as the link between Sales and Technology - Identify and scope automation opportunities, working with Business Systems Analysts to turn commercial challenges into workflow designs. Work with BSAs to specify AI agent configurations across our GTM stack (HubSpot, Salesforce, Outreach) - you define the what and why; the technical team owns the how. Support configuration, adoption and optimisation of our GTM systems and tools. Who are we looking for? You're a commercially minded, data driven operator who thrives on bringing structure, insight and improvement to fast moving environments. You will bring: 3-7 years' experience in Revenue Operations, Sales Operations or GTM Strategy within a B2B tech or SaaS environment. Strong data and analytics fluency - ideally including SQL, BI tools and spreadsheet modelling. Experience building dashboards, reports and commercial playbooks that drive action. Confidence partnering with senior commercial leaders and influencing decision making. Familiarity with AI/automation platforms - not as an engineer, but as someone who can design workflows and evaluate what "good" looks like. A strong understanding of SaaS revenue mechanics, pipeline management and sales processes. Hands on experience with CRM or GTM systems (e.g., HubSpot, Salesforce, Outreach). Excellent communication skills and the ability to translate complexity into clarity. What's in it for you? A competitive salary reflective of your experience Hybrid working model, with 2-3 days a week based in our office in St Albans 25 days annual leave plus bank holidays, and your birthday off Inclusive Private Medical Insurance and mental health support Group Life Insurance Enhanced family friendly policies Regular social events and team activities
Apr 17, 2026
Full time
Who are we? At Omniplex Learning, our mission is simple - to help organisations unlock their potential through exceptional digital learning, all in one place. As we reach an exciting stage in our growth, we're looking for a RevOps Manager who can create cohesion and clarity across our commercial activity, strengthening how we make decisions, prioritise work and drive performance. This is a newly created role and the first RevOps hire in the business, and you'll report directly into our Director of Business Operations, with a dotted line to our Chief Revenue Officer. What will you do? As RevOps Manager, you will shape the data, insights and processes that underpin our go to market success. You will: Surface market trends, intent signals and whitespace opportunities to help our commercial teams prioritise the highest value prospects. Own and refine our Ideal Customer Profile (ICP), ensuring our targeting evolves with the market and product strategy. Design and maintain dashboards to provide Sales Managers with clear, actionable insights on pipeline health, deal velocity, renewal risk and performance trends. Analyse patterns in won and lost deals to strengthen forecasting and qualification, and translate these into practical playbooks and executable commercial plays. Act as the link between Sales and Technology - Identify and scope automation opportunities, working with Business Systems Analysts to turn commercial challenges into workflow designs. Work with BSAs to specify AI agent configurations across our GTM stack (HubSpot, Salesforce, Outreach) - you define the what and why; the technical team owns the how. Support configuration, adoption and optimisation of our GTM systems and tools. Who are we looking for? You're a commercially minded, data driven operator who thrives on bringing structure, insight and improvement to fast moving environments. You will bring: 3-7 years' experience in Revenue Operations, Sales Operations or GTM Strategy within a B2B tech or SaaS environment. Strong data and analytics fluency - ideally including SQL, BI tools and spreadsheet modelling. Experience building dashboards, reports and commercial playbooks that drive action. Confidence partnering with senior commercial leaders and influencing decision making. Familiarity with AI/automation platforms - not as an engineer, but as someone who can design workflows and evaluate what "good" looks like. A strong understanding of SaaS revenue mechanics, pipeline management and sales processes. Hands on experience with CRM or GTM systems (e.g., HubSpot, Salesforce, Outreach). Excellent communication skills and the ability to translate complexity into clarity. What's in it for you? A competitive salary reflective of your experience Hybrid working model, with 2-3 days a week based in our office in St Albans 25 days annual leave plus bank holidays, and your birthday off Inclusive Private Medical Insurance and mental health support Group Life Insurance Enhanced family friendly policies Regular social events and team activities
Job title: AI Developer Location: Reading - strong preference, Manchester or Leeds (hybrid working available) Hours: Monday to Friday, 37.5 hours per week Split of Responsibilities: 50% Delivery / 50% Internal Development & Enablement About BCN At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology to it's full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre - building client relationships for life and fostering a culture where our people thrive. We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation. Guided by our 3 values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for. We are delighted you are on this journey with us! Focus of the role This role is for a curious, hands on developer who wants to be at the forefront of AI powered software development. You'll join a small, agile team building innovative solutions that integrate large language models, agentic systems, and Azure AI services into real world applications. We're looking for someone who thrives on understanding how things work, isn't afraid to experiment, and wants to shape how we deliver AI solutions to clients and evolve our internal capabilities. If you're excited by vibe coding, AI assisted development, and the rapidly evolving world of LLMs and autonomous agents-and you want to actually build with these technologies rather than just talk about them-this role is for you. Responsibilities Key Delivery Responsibilities Design, develop, and deploy AI integrated solutions for client engagements using modern full stack technologies. Integrate Azure AI services (Azure OpenAI, Cognitive Services, Azure ML, AI Search) into production applications. Build and refine LLM powered features, agentic workflows, and MCP (Model Context Protocol) integrations. Collaborate with clients to understand requirements and translate them into working software. Contribute to technical research, prototyping, and proof of concept development to support client proposals. Internal Development / Enablement Responsibilities Contribute to the development of internal AI tools, accelerators, and reusable components. Explore and evaluate emerging AI technologies, frameworks, and development approaches. Support the adoption of AI assisted development practices (vibe coding, AI testing, agentic development) across the team. Help shape product strategy by identifying opportunities to package and position AI solutions. Participate in knowledge sharing, internal training, and capability building within the AI and Data Innovation team. Person, Skills & Experience Solid full stack development experience across one or more of: React/Node.js, .NET/C#, Python/FastAPI. Hands on experience with Azure cloud services and CI/CD pipelines (Azure DevOps). Demonstrable ability to learn new technologies quickly and apply them practically. Strong problem solving mindset with attention to code quality and engineering rigour. Comfortable working independently while contributing to a collaborative small team environment. Excellent communication skills-able to explain technical concepts to non technical stakeholders. Advantageous Experience with LLM integration, prompt engineering, or agentic AI development. Familiarity with AI assisted development tools such as GitHub Copilot, Claude, and Cursor. Azure AI Engineer certification or equivalent practical experience. Understanding of MCP, RAG architectures, or vector databases. Why BCN? The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. Competitive salary with the ability to progress. 23 days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! Company pension scheme. 2 paid leave days per year to volunteer and support your local community - if it matters to you it matters to us. Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more. Life assurance. Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Balancing work, life, and fitness can be challenging, so we offer a free on site gym at our Manchester and Leeds locations to make it easier to stay active. Long service recognition to celebrate all the milestones. Beer (or soft drinks) and Pizza Friday's, dress down every day, social events such as Summer BBQ, Christmas party and lots more!
Apr 17, 2026
Full time
Job title: AI Developer Location: Reading - strong preference, Manchester or Leeds (hybrid working available) Hours: Monday to Friday, 37.5 hours per week Split of Responsibilities: 50% Delivery / 50% Internal Development & Enablement About BCN At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology to it's full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre - building client relationships for life and fostering a culture where our people thrive. We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation. Guided by our 3 values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for. We are delighted you are on this journey with us! Focus of the role This role is for a curious, hands on developer who wants to be at the forefront of AI powered software development. You'll join a small, agile team building innovative solutions that integrate large language models, agentic systems, and Azure AI services into real world applications. We're looking for someone who thrives on understanding how things work, isn't afraid to experiment, and wants to shape how we deliver AI solutions to clients and evolve our internal capabilities. If you're excited by vibe coding, AI assisted development, and the rapidly evolving world of LLMs and autonomous agents-and you want to actually build with these technologies rather than just talk about them-this role is for you. Responsibilities Key Delivery Responsibilities Design, develop, and deploy AI integrated solutions for client engagements using modern full stack technologies. Integrate Azure AI services (Azure OpenAI, Cognitive Services, Azure ML, AI Search) into production applications. Build and refine LLM powered features, agentic workflows, and MCP (Model Context Protocol) integrations. Collaborate with clients to understand requirements and translate them into working software. Contribute to technical research, prototyping, and proof of concept development to support client proposals. Internal Development / Enablement Responsibilities Contribute to the development of internal AI tools, accelerators, and reusable components. Explore and evaluate emerging AI technologies, frameworks, and development approaches. Support the adoption of AI assisted development practices (vibe coding, AI testing, agentic development) across the team. Help shape product strategy by identifying opportunities to package and position AI solutions. Participate in knowledge sharing, internal training, and capability building within the AI and Data Innovation team. Person, Skills & Experience Solid full stack development experience across one or more of: React/Node.js, .NET/C#, Python/FastAPI. Hands on experience with Azure cloud services and CI/CD pipelines (Azure DevOps). Demonstrable ability to learn new technologies quickly and apply them practically. Strong problem solving mindset with attention to code quality and engineering rigour. Comfortable working independently while contributing to a collaborative small team environment. Excellent communication skills-able to explain technical concepts to non technical stakeholders. Advantageous Experience with LLM integration, prompt engineering, or agentic AI development. Familiarity with AI assisted development tools such as GitHub Copilot, Claude, and Cursor. Azure AI Engineer certification or equivalent practical experience. Understanding of MCP, RAG architectures, or vector databases. Why BCN? The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. Competitive salary with the ability to progress. 23 days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! Company pension scheme. 2 paid leave days per year to volunteer and support your local community - if it matters to you it matters to us. Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more. Life assurance. Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Balancing work, life, and fitness can be challenging, so we offer a free on site gym at our Manchester and Leeds locations to make it easier to stay active. Long service recognition to celebrate all the milestones. Beer (or soft drinks) and Pizza Friday's, dress down every day, social events such as Summer BBQ, Christmas party and lots more!
Customer Engineer, Startups and Scaleups, Google Cloud corporate_fare Google place London, UK Apply Bachelor's degree or equivalent practical experience. 6 years of experience in a Customer Engineering role. Experience in architecting solutions for data transformation, migration, governance plans, availability, or disaster recovery. Experience with Cloud products. Experience working with Startup/Scaleup. Preferred qualifications: Experience prospecting, and building and maintaining new customer relationships from scratch, with excitement for building out Greenfield territories. Experience in understanding a customer's existing software workloads. Experience in working with the startup ecosystem. Ability to define a technical migration roadmap to the Cloud reflecting specific customer needs. About the job When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. As a Customer Engineer, you will partner with technical business teams as a data management subject matter expert to differentiate Google Cloud to our customers in the startup ecosystem. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business tests, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to database and application migrations and data back-ends for new application development. You will use expertise and presentation skills to engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Work with the team to identify and qualify business opportunities, understand key customer objections, and develop the strategy to resolve technical blockers, in relation to aspects of the data lifecycle. Share storage and database expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to Google Cloud. Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments. Recommend integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution on Google Cloud. Travel to customer sites, conferences, and other related events as needed, acting as a public advocate for Google Cloud. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Apr 17, 2026
Full time
Customer Engineer, Startups and Scaleups, Google Cloud corporate_fare Google place London, UK Apply Bachelor's degree or equivalent practical experience. 6 years of experience in a Customer Engineering role. Experience in architecting solutions for data transformation, migration, governance plans, availability, or disaster recovery. Experience with Cloud products. Experience working with Startup/Scaleup. Preferred qualifications: Experience prospecting, and building and maintaining new customer relationships from scratch, with excitement for building out Greenfield territories. Experience in understanding a customer's existing software workloads. Experience in working with the startup ecosystem. Ability to define a technical migration roadmap to the Cloud reflecting specific customer needs. About the job When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. As a Customer Engineer, you will partner with technical business teams as a data management subject matter expert to differentiate Google Cloud to our customers in the startup ecosystem. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business tests, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to database and application migrations and data back-ends for new application development. You will use expertise and presentation skills to engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Work with the team to identify and qualify business opportunities, understand key customer objections, and develop the strategy to resolve technical blockers, in relation to aspects of the data lifecycle. Share storage and database expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to Google Cloud. Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments. Recommend integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution on Google Cloud. Travel to customer sites, conferences, and other related events as needed, acting as a public advocate for Google Cloud. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
About Us: At Oakland, we help businesses unlock the power of their data. Whether it's data strategy, governance, engineering, analytics, or AI, we work with our clients to turn data into real, impactful results. Our team is made up of friendly, hands on experts who love solving problems and making a difference. We don't just advise, we roll up our sleeves and get stuck in, working alongside our clients every step of the way. Founded in 1986 out of our Leeds HQ, we work with a diverse range of clients across all sorts of industries including Utilities, Telecommunications, Media, Financial Services, Public Sector, and many more! Our projects range from multi year data transformations to specific, shorter term assignments, so you'll have plenty of opportunities to diversify your skillset. We meet high standards for social and environmental impact, transparency, and accountability. We believe businesses should be a force for good, so we make sure our decisions don't just benefit the bottom line but also our people, communities, and the planet. And it's not just us saying we're a great place to work we were recently named a Top 5 Consultancy to work for in the UK through Best Companies! We're all about creating an environment where people can grow, do meaningful work, and enjoy the journey. In April 2025, Oakland was acquired by Softcat, a leading provider of IT infrastructure services to corporate and public sectors. By combining Oakland's deep expertise in data and AI consulting with Softcat's extensive portfolio and market presence, we can deliver unparalleled value and innovation to our clients. This partnership marks a significant milestone in our journey, and we're looking forward to achieving great things together. Hybrid working policy: We operate a hybrid working arrangement from our Head Office in Leeds, designed to balance your commitments and preferences with our client's needs. Whilst we support flexible working, we expect our team members to be in the office or with clients at least twice per week. This balance helps us stay connected, learn from each other, and build strong relationships - both within our team and with the businesses we support. The role: As a Junior Data Engineer at Oakland, you'll be at the heart of delivering impactful technical solutions for our clients. No two projects are the same, so you'll work across varied industries, technologies, and project sizes, constantly learning and sharpening your problem solving skills. Our work spans Data Platforms, AI, Analytics, Data Strategy, Management, and you'll help deliver solutions that drive real business value. We're tech agnostic and client first, choosing the right tools for the job - whether that's leveraging our bespoke platform or partnering with major data platform and engineering providers. You'll be part of a collaborative team of 15+ Data Engineers, with access to shared resources, support, and expertise to help you thrive and grow. What we are looking for: Ideally, you'll be a programmer at heart, and you are excited by the prospect of working across different problems, projects, and clients. At Junior level, which is a step up from entry level in our structure, we expect you to have a basic understanding of core concepts of Data Engineering (data structures, databases, data manipulation, ETL, data quality). Ideally, you can write moderately complex code and pipelines with guidance from more experienced Engineers, and you can spot and fix simple issues in code. The technology we use varies between clients, so although we value specialists, we encourage our engineers to become technology polyglots and provide training and mentoring to support you with this. This means an appetite to learn is a must. Our Data Engineers work closely with Oakland clients, so experience working with business stakeholders and understanding commercial objectives is advantageous. The skillset: We always pick the right tool for the job so we look for Engineers with a mix (but not all!) of the below: Experience with one or more programming languages such as: Python, SQL, C#, JavaScript etc. Experience implementing data solutions in the cloud, e.g. Azure (preferred), AWS or GCP. Experience working with and manipulating structured & unstructured data. Experience working with modern data platforms e.g. Fabric, Snowflake, Databricks. Web application builds. Experience using Data Visualisation tools such as Power BI. A basic understanding of the broader data ecosystem, including data modelling, DevOps, platform design, and governance, and understand how these intersect with your work. Client/stakeholder management experience. Benefits that put you first At Oakland, we believe in taking care of our people - both inside and outside of work. Here's what you can expect when you join us: Health & Wellbeing - Enjoy Private Healthcare from day one for you and your household, including dental cover, physiotherapy, mental health support, and access to a range of wellbeing services to keep you feeling your best. Discretionary Bonus - Your hard work won't go unnoticed. When we do well, you'll do well. Generous Pension - We invest in your future with a 10% employer contribution, plus flexible options so you can adjust to your investment preferences. Electric Vehicle Scheme - Drive greener with tax efficient options to get behind the wheel of an electric car. Giving Back - Support causes you care about with our Payroll Giving Scheme and Matched Charitable Giving program. Bike to Work Scheme - Save money, stay active, and enjoy tax savings on a new bike. Family Friendly Policies - We support all paths to parenthood with: Enhanced Maternity Pay - 16 weeks full pay, 10 weeks half pay. Enhanced Paternity Pay - 2 weeks full pay, 2 weeks half pay. Adoption, Surrogacy & Shared Parental Leave. Fertility Treatment Support - Because your family matters. Time to Recharge - 25 days annual leave + bank holidays (and your allowance grows the longer you're with us!). Learning & Development - We invest in you with: Personalised development plans tailored to your goals. Full support for certifications. Access to The Oakland Academy for a suite of learning materials. An annual Personal Learning Budget to upskill in ways that matter to you. Refer & Earn - Know someone great? If they join us, you'll get a referral bonus as a thank you. Diversity, Equity, Inclusion & Belonging at Oakland At Oakland, we believe that diverse perspectives drive better outcomes for our people, our clients, and our business. Our commitment to DEIB isn't just about policies; it's about creating a workplace where everyone feels heard, valued, and empowered to thrive. We are building a truly inclusive Oakland where you can be yourself, no matter your background, gender, age, race, ethnicity, disability, sexual orientation, or any other characteristic that makes you, you. Fair & Inclusive Hiring - Every interviewer completes recruitment and unconscious bias training, and our hiring process is skills based and structured to ensure fairness and consistency for all candidates. Support Throughout the Interview Process - If you require any reasonable accommodations to make your interview experience more accessible, our Talent team is here to help. Just let us know.
Apr 17, 2026
Full time
About Us: At Oakland, we help businesses unlock the power of their data. Whether it's data strategy, governance, engineering, analytics, or AI, we work with our clients to turn data into real, impactful results. Our team is made up of friendly, hands on experts who love solving problems and making a difference. We don't just advise, we roll up our sleeves and get stuck in, working alongside our clients every step of the way. Founded in 1986 out of our Leeds HQ, we work with a diverse range of clients across all sorts of industries including Utilities, Telecommunications, Media, Financial Services, Public Sector, and many more! Our projects range from multi year data transformations to specific, shorter term assignments, so you'll have plenty of opportunities to diversify your skillset. We meet high standards for social and environmental impact, transparency, and accountability. We believe businesses should be a force for good, so we make sure our decisions don't just benefit the bottom line but also our people, communities, and the planet. And it's not just us saying we're a great place to work we were recently named a Top 5 Consultancy to work for in the UK through Best Companies! We're all about creating an environment where people can grow, do meaningful work, and enjoy the journey. In April 2025, Oakland was acquired by Softcat, a leading provider of IT infrastructure services to corporate and public sectors. By combining Oakland's deep expertise in data and AI consulting with Softcat's extensive portfolio and market presence, we can deliver unparalleled value and innovation to our clients. This partnership marks a significant milestone in our journey, and we're looking forward to achieving great things together. Hybrid working policy: We operate a hybrid working arrangement from our Head Office in Leeds, designed to balance your commitments and preferences with our client's needs. Whilst we support flexible working, we expect our team members to be in the office or with clients at least twice per week. This balance helps us stay connected, learn from each other, and build strong relationships - both within our team and with the businesses we support. The role: As a Junior Data Engineer at Oakland, you'll be at the heart of delivering impactful technical solutions for our clients. No two projects are the same, so you'll work across varied industries, technologies, and project sizes, constantly learning and sharpening your problem solving skills. Our work spans Data Platforms, AI, Analytics, Data Strategy, Management, and you'll help deliver solutions that drive real business value. We're tech agnostic and client first, choosing the right tools for the job - whether that's leveraging our bespoke platform or partnering with major data platform and engineering providers. You'll be part of a collaborative team of 15+ Data Engineers, with access to shared resources, support, and expertise to help you thrive and grow. What we are looking for: Ideally, you'll be a programmer at heart, and you are excited by the prospect of working across different problems, projects, and clients. At Junior level, which is a step up from entry level in our structure, we expect you to have a basic understanding of core concepts of Data Engineering (data structures, databases, data manipulation, ETL, data quality). Ideally, you can write moderately complex code and pipelines with guidance from more experienced Engineers, and you can spot and fix simple issues in code. The technology we use varies between clients, so although we value specialists, we encourage our engineers to become technology polyglots and provide training and mentoring to support you with this. This means an appetite to learn is a must. Our Data Engineers work closely with Oakland clients, so experience working with business stakeholders and understanding commercial objectives is advantageous. The skillset: We always pick the right tool for the job so we look for Engineers with a mix (but not all!) of the below: Experience with one or more programming languages such as: Python, SQL, C#, JavaScript etc. Experience implementing data solutions in the cloud, e.g. Azure (preferred), AWS or GCP. Experience working with and manipulating structured & unstructured data. Experience working with modern data platforms e.g. Fabric, Snowflake, Databricks. Web application builds. Experience using Data Visualisation tools such as Power BI. A basic understanding of the broader data ecosystem, including data modelling, DevOps, platform design, and governance, and understand how these intersect with your work. Client/stakeholder management experience. Benefits that put you first At Oakland, we believe in taking care of our people - both inside and outside of work. Here's what you can expect when you join us: Health & Wellbeing - Enjoy Private Healthcare from day one for you and your household, including dental cover, physiotherapy, mental health support, and access to a range of wellbeing services to keep you feeling your best. Discretionary Bonus - Your hard work won't go unnoticed. When we do well, you'll do well. Generous Pension - We invest in your future with a 10% employer contribution, plus flexible options so you can adjust to your investment preferences. Electric Vehicle Scheme - Drive greener with tax efficient options to get behind the wheel of an electric car. Giving Back - Support causes you care about with our Payroll Giving Scheme and Matched Charitable Giving program. Bike to Work Scheme - Save money, stay active, and enjoy tax savings on a new bike. Family Friendly Policies - We support all paths to parenthood with: Enhanced Maternity Pay - 16 weeks full pay, 10 weeks half pay. Enhanced Paternity Pay - 2 weeks full pay, 2 weeks half pay. Adoption, Surrogacy & Shared Parental Leave. Fertility Treatment Support - Because your family matters. Time to Recharge - 25 days annual leave + bank holidays (and your allowance grows the longer you're with us!). Learning & Development - We invest in you with: Personalised development plans tailored to your goals. Full support for certifications. Access to The Oakland Academy for a suite of learning materials. An annual Personal Learning Budget to upskill in ways that matter to you. Refer & Earn - Know someone great? If they join us, you'll get a referral bonus as a thank you. Diversity, Equity, Inclusion & Belonging at Oakland At Oakland, we believe that diverse perspectives drive better outcomes for our people, our clients, and our business. Our commitment to DEIB isn't just about policies; it's about creating a workplace where everyone feels heard, valued, and empowered to thrive. We are building a truly inclusive Oakland where you can be yourself, no matter your background, gender, age, race, ethnicity, disability, sexual orientation, or any other characteristic that makes you, you. Fair & Inclusive Hiring - Every interviewer completes recruitment and unconscious bias training, and our hiring process is skills based and structured to ensure fairness and consistency for all candidates. Support Throughout the Interview Process - If you require any reasonable accommodations to make your interview experience more accessible, our Talent team is here to help. Just let us know.
IT Manager - Oldham (Fully Onsite) Hours: 7.30am - 4.30pm, Monday-Friday (Flexible) Contract: Permanent, Full-Time Reports to: Operations Director Location: Oldham HQ with multi site responsibility (6 locations) We're looking for a hands on IT Manager to lead and develop our IT function across six UK sites. This is a fully onsite leadership role, ideal for someone who thrives in a fast-paced operational environment and has strong expertise in Microsoft Dynamics 365 Business Central (SaaS). About the Role You will take ownership of our entire IT estate strategy, infrastructure, cybersecurity, ERP management, supplier relationships, support, and digital transformation. You'll also manage and develop one IT team member while working directly with senior leadership to drive technology improvements and reliability across the business. Key Responsibilities Lead the company's IT strategy, performance, and continuous improvement. Own, optimise, and develop Microsoft Dynamics 365 Business Central, managing configuration, upgrades, user support, and partner relationships. Oversee on prem and cloud infrastructure, networks, servers, storage, Wi Fi, and telephony across all sites. Maintain strong cybersecurity controls, policies, backups, and compliance (including GDPR). Manage Microsoft 365, licensing, contracts, and key IT suppliers. Support core business applications and integrations (including website, EDI, AMS, and internal systems). Ensure high quality user support, communication, and training. Lead IT and digital projects from scoping through to delivery and adoption. Maintain disaster recovery and business continuity readiness. What You'll Bring Proven experience as an IT Manager or senior IT lead in a multi site environment. Strong, hands on expertise in Microsoft Dynamics 365 Business Central (SaaS). Broad infrastructure, networking, and Microsoft 365 knowledge. Strong understanding of cybersecurity, audits, policies, and risk management. Experience managing suppliers, contracts, and IT assets. A proactive, organised, and people-focused approach. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Apr 17, 2026
Full time
IT Manager - Oldham (Fully Onsite) Hours: 7.30am - 4.30pm, Monday-Friday (Flexible) Contract: Permanent, Full-Time Reports to: Operations Director Location: Oldham HQ with multi site responsibility (6 locations) We're looking for a hands on IT Manager to lead and develop our IT function across six UK sites. This is a fully onsite leadership role, ideal for someone who thrives in a fast-paced operational environment and has strong expertise in Microsoft Dynamics 365 Business Central (SaaS). About the Role You will take ownership of our entire IT estate strategy, infrastructure, cybersecurity, ERP management, supplier relationships, support, and digital transformation. You'll also manage and develop one IT team member while working directly with senior leadership to drive technology improvements and reliability across the business. Key Responsibilities Lead the company's IT strategy, performance, and continuous improvement. Own, optimise, and develop Microsoft Dynamics 365 Business Central, managing configuration, upgrades, user support, and partner relationships. Oversee on prem and cloud infrastructure, networks, servers, storage, Wi Fi, and telephony across all sites. Maintain strong cybersecurity controls, policies, backups, and compliance (including GDPR). Manage Microsoft 365, licensing, contracts, and key IT suppliers. Support core business applications and integrations (including website, EDI, AMS, and internal systems). Ensure high quality user support, communication, and training. Lead IT and digital projects from scoping through to delivery and adoption. Maintain disaster recovery and business continuity readiness. What You'll Bring Proven experience as an IT Manager or senior IT lead in a multi site environment. Strong, hands on expertise in Microsoft Dynamics 365 Business Central (SaaS). Broad infrastructure, networking, and Microsoft 365 knowledge. Strong understanding of cybersecurity, audits, policies, and risk management. Experience managing suppliers, contracts, and IT assets. A proactive, organised, and people-focused approach. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
We are seeking an experienced Change Manager to lead the people side of digital transformation at NextEnergy Group. This is a newly created function and role, the first of its kind in the organisation, and represents a genuine opportunity to define how change is managed, communicated, and embedded across the business. You will be responsible for ensuring that digital initiatives delivered by the Technology & Digital Services (TDS) team land successfully with end users, driving adoption, minimising disruption, and maximising the return on our technology investments. Working closely with a network of business side change agents, including our Communications & Branding team, you will align internal communications, readiness activities, and training to support the rollout of our growing portfolio of digital products and platforms. This role requires someone who can build from the ground up establishing the change management standards, tools, and frameworks that will underpin TDS delivery for years to come - while simultaneously managing an in flight portfolio of initiatives from day one. You will need to be as comfortable chairing our Change Advisory Board (CAB) and influencing senior stakeholders as you are coaching a change agent or product manager through the change process for the first time. KEY RESPONSIBILITIES Define, implement, and continuously improve a structured change management methodology aligned to an industry recognised framework (e.g. Prosci/ADKAR, Kotter, or equivalent), building a repeatable, scalable approach that can grow with the team. Develop and maintain the organisation's change management standards, templates, and playbooks for digital initiative rollouts. Assess the change impact and organisational readiness for each initiative, tailoring the approach to the scale, risk, and complexity of each rollout. Ensure change management activities are fully embedded within the agile delivery framework, integrated from project inception through to post launch adoption rather than treated as a downstream activity. Ensure that all change initiatives are clearly positioned within the broader Group strategy, reinforcing organisational priorities and helping employees understand the strategic rationale behind digital transformation efforts. Build the change management capability of the TDS team and wider business, creating shared language and consistent practices. Define how change management success is measured, ensuring all metrics and outcomes are aligned to the organisation's existing benefits realisation framework, and incorporating employee engagement, sentiment, and change readiness indicators in collaboration with Communications and People teams. Change Advisory Board (CAB) Co Chair the CAB, owning the agenda, process, and rigour of change request reviews across the TDS portfolio. Ensure that change requests are assessed consistently, with appropriate stakeholder representation and clear decision making on approval, deferral, or rejection. Coach both change agents and product managers on the CAB process, building understanding and confidence in how to prepare, present, and respond to change requests effectively. Continuously improve the CAB process to keep pace with the volume and complexity of digital change across the organisation. Digital Initiative Delivery Partner with Product Managers and the PMO to embed change management activities into the agile delivery lifecycle from inception through to post launch adoption. Develop and execute change plans for concurrent digital rollouts, managing competing priorities and timelines across the TDS portfolio. Track adoption and benefits realisation against agreed metrics, providing clear and regular reporting to senior stakeholders in line with the organisation's benefits realisation framework. Lead post implementation reviews to capture lessons learned and continuously improve the change approach. Change Agent Network Identify, engage, and develop a network of change agents across the business to act as champions for digital initiatives within their teams. Coach change agents on change management principles and practice, equipping them with the tools, messaging, and confidence they need to drive adoption locally. Maintain strong, trust based relationships with change agents, acting as their primary point of contact and escalation route throughout each rollout. Stakeholder Engagement & Internal Communications Map and manage stakeholder groups across each initiative, developing targeted engagement strategies based on impact and influence. Work in partnership with the Communications & Branding team to develop and coordinate internal communications, ensuring messaging aligns with the Group's strategic narrative, is fully on brand, clear, timely, and tailored to the audience, in line with established communications governance and approval processes. All internal communications will be developed in partnership with the Communications & Branding team, who retain ownership of tone of voice, messaging standards, brand alignment, and channel governance. Facilitate workshops, roadshows, and briefing sessions to build awareness and desire for change across affected teams. Provide coaching and support to senior leaders to help them fulfil their role as visible and effective change sponsors, establishing clear expectations and accountability for active leadership throughout each initiative lifecycle. Training & Enablement Identify training needs arising from digital rollouts and coordinate the development and delivery of appropriate learning interventions. Ensure end users are fully equipped to adopt new tools, processes, and ways of working before go live. Develop self service enablement resources to support ongoing adoption beyond the initial rollout period. Risk & Resistance Management Proactively identify resistance to change and develop targeted mitigation strategies to address it. Escalate material change risks to the Head of Product & PMO and relevant project sponsors, with recommended actions. Monitor adoption and usage data post launch, identifying areas where additional support or intervention is needed. SKILLS & COMPETENCIES Deep expertise in at least one industry recognised change management methodology (e.g. Prosci/ADKAR, Kotter, or similar), with the ability to adapt and evolve the approach to suit the organisation. Proven ability to build change management frameworks and practices from scratch in an organisation with limited existing capability. Strong understanding of how technology and digital change affects people, processes, and culture and what it takes to make adoption stick. Experience chairing or leading a Change Advisory Board process in a technology or digital environment highly desirable. Fluency in agile delivery practices and the ability to integrate change management activities seamlessly into agile ways of working. Excellent stakeholder management skills, with the ability to influence and build trust at all levels of the organisation without direct authority. Confident communicator, able to translate complex technical change into clear, compelling narratives for non technical audiences. Experience working alongside communications and branding functions to develop and deliver internal change communications. Skilled at managing multiple concurrent change initiatives, with strong planning and prioritisation skills. Resilient and adaptable, comfortable operating in ambiguity and hitting the ground running in a fast paced environment. Delivery focus with strong critical thinking and problem solving skills. Passion for sustainability and the mission to lead the transition to clean energy. Commitment to NextEnergy Group's values: be a leader, build trust, be responsible, be innovative, and 'Bring your Alpha'. EXPERIENCE & QUALIFICATIONS 5-8 years of experience in a dedicated change management role, with a focus on digital or technology led change. Demonstrated experience designing and implementing a structured change management methodology within an organisation. Proven track record of managing change across multiple concurrent initiatives in a fast paced, agile environment. Experience chairing or playing a leading role in a Change Advisory Board process. Experience building and coordinating change agent or champion networks within a business. Strong background in stakeholder engagement and internal communications in the context of technology rollouts. Experience developing and delivering training and enablement programmes for new digital tools and processes. Experience working in the energy or financial services sector is essential. Experience working in or alongside a technology or digital delivery team is necessary. Formal change management certification (e.g. Prosci, APMG Change Management Practitioner, or equivalent) highly desirable. Fluency in Italian highly desirable given the Group's significant operations in Italy. The right to work in the UK. WHAT WE OFFER A busy role in a supportive team, with plenty of opportunities to learn. International scope - we operate in over 8 countries. Hybrid working - we will need you in the central London (Mayfair) office at least twice a week . click apply for full job details
Apr 17, 2026
Full time
We are seeking an experienced Change Manager to lead the people side of digital transformation at NextEnergy Group. This is a newly created function and role, the first of its kind in the organisation, and represents a genuine opportunity to define how change is managed, communicated, and embedded across the business. You will be responsible for ensuring that digital initiatives delivered by the Technology & Digital Services (TDS) team land successfully with end users, driving adoption, minimising disruption, and maximising the return on our technology investments. Working closely with a network of business side change agents, including our Communications & Branding team, you will align internal communications, readiness activities, and training to support the rollout of our growing portfolio of digital products and platforms. This role requires someone who can build from the ground up establishing the change management standards, tools, and frameworks that will underpin TDS delivery for years to come - while simultaneously managing an in flight portfolio of initiatives from day one. You will need to be as comfortable chairing our Change Advisory Board (CAB) and influencing senior stakeholders as you are coaching a change agent or product manager through the change process for the first time. KEY RESPONSIBILITIES Define, implement, and continuously improve a structured change management methodology aligned to an industry recognised framework (e.g. Prosci/ADKAR, Kotter, or equivalent), building a repeatable, scalable approach that can grow with the team. Develop and maintain the organisation's change management standards, templates, and playbooks for digital initiative rollouts. Assess the change impact and organisational readiness for each initiative, tailoring the approach to the scale, risk, and complexity of each rollout. Ensure change management activities are fully embedded within the agile delivery framework, integrated from project inception through to post launch adoption rather than treated as a downstream activity. Ensure that all change initiatives are clearly positioned within the broader Group strategy, reinforcing organisational priorities and helping employees understand the strategic rationale behind digital transformation efforts. Build the change management capability of the TDS team and wider business, creating shared language and consistent practices. Define how change management success is measured, ensuring all metrics and outcomes are aligned to the organisation's existing benefits realisation framework, and incorporating employee engagement, sentiment, and change readiness indicators in collaboration with Communications and People teams. Change Advisory Board (CAB) Co Chair the CAB, owning the agenda, process, and rigour of change request reviews across the TDS portfolio. Ensure that change requests are assessed consistently, with appropriate stakeholder representation and clear decision making on approval, deferral, or rejection. Coach both change agents and product managers on the CAB process, building understanding and confidence in how to prepare, present, and respond to change requests effectively. Continuously improve the CAB process to keep pace with the volume and complexity of digital change across the organisation. Digital Initiative Delivery Partner with Product Managers and the PMO to embed change management activities into the agile delivery lifecycle from inception through to post launch adoption. Develop and execute change plans for concurrent digital rollouts, managing competing priorities and timelines across the TDS portfolio. Track adoption and benefits realisation against agreed metrics, providing clear and regular reporting to senior stakeholders in line with the organisation's benefits realisation framework. Lead post implementation reviews to capture lessons learned and continuously improve the change approach. Change Agent Network Identify, engage, and develop a network of change agents across the business to act as champions for digital initiatives within their teams. Coach change agents on change management principles and practice, equipping them with the tools, messaging, and confidence they need to drive adoption locally. Maintain strong, trust based relationships with change agents, acting as their primary point of contact and escalation route throughout each rollout. Stakeholder Engagement & Internal Communications Map and manage stakeholder groups across each initiative, developing targeted engagement strategies based on impact and influence. Work in partnership with the Communications & Branding team to develop and coordinate internal communications, ensuring messaging aligns with the Group's strategic narrative, is fully on brand, clear, timely, and tailored to the audience, in line with established communications governance and approval processes. All internal communications will be developed in partnership with the Communications & Branding team, who retain ownership of tone of voice, messaging standards, brand alignment, and channel governance. Facilitate workshops, roadshows, and briefing sessions to build awareness and desire for change across affected teams. Provide coaching and support to senior leaders to help them fulfil their role as visible and effective change sponsors, establishing clear expectations and accountability for active leadership throughout each initiative lifecycle. Training & Enablement Identify training needs arising from digital rollouts and coordinate the development and delivery of appropriate learning interventions. Ensure end users are fully equipped to adopt new tools, processes, and ways of working before go live. Develop self service enablement resources to support ongoing adoption beyond the initial rollout period. Risk & Resistance Management Proactively identify resistance to change and develop targeted mitigation strategies to address it. Escalate material change risks to the Head of Product & PMO and relevant project sponsors, with recommended actions. Monitor adoption and usage data post launch, identifying areas where additional support or intervention is needed. SKILLS & COMPETENCIES Deep expertise in at least one industry recognised change management methodology (e.g. Prosci/ADKAR, Kotter, or similar), with the ability to adapt and evolve the approach to suit the organisation. Proven ability to build change management frameworks and practices from scratch in an organisation with limited existing capability. Strong understanding of how technology and digital change affects people, processes, and culture and what it takes to make adoption stick. Experience chairing or leading a Change Advisory Board process in a technology or digital environment highly desirable. Fluency in agile delivery practices and the ability to integrate change management activities seamlessly into agile ways of working. Excellent stakeholder management skills, with the ability to influence and build trust at all levels of the organisation without direct authority. Confident communicator, able to translate complex technical change into clear, compelling narratives for non technical audiences. Experience working alongside communications and branding functions to develop and deliver internal change communications. Skilled at managing multiple concurrent change initiatives, with strong planning and prioritisation skills. Resilient and adaptable, comfortable operating in ambiguity and hitting the ground running in a fast paced environment. Delivery focus with strong critical thinking and problem solving skills. Passion for sustainability and the mission to lead the transition to clean energy. Commitment to NextEnergy Group's values: be a leader, build trust, be responsible, be innovative, and 'Bring your Alpha'. EXPERIENCE & QUALIFICATIONS 5-8 years of experience in a dedicated change management role, with a focus on digital or technology led change. Demonstrated experience designing and implementing a structured change management methodology within an organisation. Proven track record of managing change across multiple concurrent initiatives in a fast paced, agile environment. Experience chairing or playing a leading role in a Change Advisory Board process. Experience building and coordinating change agent or champion networks within a business. Strong background in stakeholder engagement and internal communications in the context of technology rollouts. Experience developing and delivering training and enablement programmes for new digital tools and processes. Experience working in the energy or financial services sector is essential. Experience working in or alongside a technology or digital delivery team is necessary. Formal change management certification (e.g. Prosci, APMG Change Management Practitioner, or equivalent) highly desirable. Fluency in Italian highly desirable given the Group's significant operations in Italy. The right to work in the UK. WHAT WE OFFER A busy role in a supportive team, with plenty of opportunities to learn. International scope - we operate in over 8 countries. Hybrid working - we will need you in the central London (Mayfair) office at least twice a week . click apply for full job details
Job Description Please wait Network Engineering ProfessionalReq ID: 57353Posting Start Date: 31/03/2026Job Function: EngineeringDivision: UK BusinessJob Location: GBR Edinburgh Clockwise, GBR Refer to Home Address EN & WA, GBR-London-BTHQ One BrahamAdvertised Salary: Competitive Salary + Great BenefitsJob Req ID: 57353Posting Date: 31/03/2026Function: Network EngineeringLocation: UK Home Based - Occasional travel to Edinburgh and London About the role This role sits within the NatWest Group security team and is responsible for the build, run and continuous improvement of network traffic management and Layer 7 security services, including F5 LTM, GTM/DNS, ASM (WAF) and APM.You will protect the resilience, availability and security of business-critical digital channels for a major UK banking customer. By partnering across engineering, operations and security teams, you will be required to reduce risk, improve performance and enable secure, well-governed change that supports customer experience and protects brand reputation. What you'll be doing • Communicate and collaborate across multiple disciplines and stakeholders. Work collaboratively with the hosting services platform, security and business teams to ensure that NatWest F5 changes are deployed effectively and efficiently. • Develop and operate systems and applications that provide core network services to NatWest. • Participate in NatWest Network Services' projects, architecture and planning. • Support for NatWest on network service design and troubleshooting. • Provide escalation support to the NatWest Network Operations team as required. • Assist in the Identification of service and cost improvement opportunities to make platform operations more efficient. • Contribute to NatWest Network Services' budgetary submissions for lifecycle and risk, addressing activities such as lifecycle management and the service improvement plan. Essential skills/experience • Experience operating and improving F5-based network traffic management and web application firewall services in complex enterprise environments. • Working knowledge of some (or more) F5 Platforms e.g. LTM, GTM/DNS, ASM/WAF and APM, or closely related enterprise experience. • Experience managing incidents and problems in large scale, business critical services. • Experience planning and delivering (or supporting) lifecycle activities such as patching, upgrades and service improvements. • Clear written and verbal communication, with the ability to build trusted relationships and influence stakeholders at different levels. • Experience working in Agile or DevOps environments and producing high quality technical documentation and knowledge transfer materials. • A practical approach to problem solving, risk reduction, automation and continuous service improvement. Desirable skills/experience • F5 Certified Technology Specialist qualifications in LTM/ASM, GTM/DNS or APM, or equivalent practical experience. • Experience working across multi-vendor network security environments. • Familiarity with tools such as Jira and ServiceNow (or equivalent). • Experience supporting financial services customers and understanding the regulatory and risk expectations of that environment. Our package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:• 10% on target annual bonus • Access to an online private GP 24/7 for you and your immediate family • Market-leading paid carers leave with up to 2 weeks off • Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay • Discounted EE and BT products, including mobile and broadband • Market leading Pension scheme - 5% from you and 10% from us • Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Please wait
Apr 17, 2026
Full time
Job Description Please wait Network Engineering ProfessionalReq ID: 57353Posting Start Date: 31/03/2026Job Function: EngineeringDivision: UK BusinessJob Location: GBR Edinburgh Clockwise, GBR Refer to Home Address EN & WA, GBR-London-BTHQ One BrahamAdvertised Salary: Competitive Salary + Great BenefitsJob Req ID: 57353Posting Date: 31/03/2026Function: Network EngineeringLocation: UK Home Based - Occasional travel to Edinburgh and London About the role This role sits within the NatWest Group security team and is responsible for the build, run and continuous improvement of network traffic management and Layer 7 security services, including F5 LTM, GTM/DNS, ASM (WAF) and APM.You will protect the resilience, availability and security of business-critical digital channels for a major UK banking customer. By partnering across engineering, operations and security teams, you will be required to reduce risk, improve performance and enable secure, well-governed change that supports customer experience and protects brand reputation. What you'll be doing • Communicate and collaborate across multiple disciplines and stakeholders. Work collaboratively with the hosting services platform, security and business teams to ensure that NatWest F5 changes are deployed effectively and efficiently. • Develop and operate systems and applications that provide core network services to NatWest. • Participate in NatWest Network Services' projects, architecture and planning. • Support for NatWest on network service design and troubleshooting. • Provide escalation support to the NatWest Network Operations team as required. • Assist in the Identification of service and cost improvement opportunities to make platform operations more efficient. • Contribute to NatWest Network Services' budgetary submissions for lifecycle and risk, addressing activities such as lifecycle management and the service improvement plan. Essential skills/experience • Experience operating and improving F5-based network traffic management and web application firewall services in complex enterprise environments. • Working knowledge of some (or more) F5 Platforms e.g. LTM, GTM/DNS, ASM/WAF and APM, or closely related enterprise experience. • Experience managing incidents and problems in large scale, business critical services. • Experience planning and delivering (or supporting) lifecycle activities such as patching, upgrades and service improvements. • Clear written and verbal communication, with the ability to build trusted relationships and influence stakeholders at different levels. • Experience working in Agile or DevOps environments and producing high quality technical documentation and knowledge transfer materials. • A practical approach to problem solving, risk reduction, automation and continuous service improvement. Desirable skills/experience • F5 Certified Technology Specialist qualifications in LTM/ASM, GTM/DNS or APM, or equivalent practical experience. • Experience working across multi-vendor network security environments. • Familiarity with tools such as Jira and ServiceNow (or equivalent). • Experience supporting financial services customers and understanding the regulatory and risk expectations of that environment. Our package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:• 10% on target annual bonus • Access to an online private GP 24/7 for you and your immediate family • Market-leading paid carers leave with up to 2 weeks off • Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay • Discounted EE and BT products, including mobile and broadband • Market leading Pension scheme - 5% from you and 10% from us • Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Please wait
Job Location: GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New BaileyAdvertised Salary: Competitive salary & benefitsThis role exists to ensure BT systematically realises the value it has already contracted for, by embedding intelligence, control, and automation into the management of third-party relationships. The Partner Management team are developing an AI enabled Contract Intelligence capability to transform how BT manages supplier commitments, pricing mechanisms (e.g., indexation), SLAs, service credits, and commercial risks across our partners/contracts. You will define and lead BT's Contract Intelligence and Contract mgmt. Automation capability as a core Digital control layer, transforming how the organisation governs third-party spend, realises contractual value, and manages commercial risk at scale. Lead the design, deployment and adoption of a Group wide Contract Intelligence platform and control system, integrating contract, performance, and financial data to drive decision-making across BT. You will operate at across business units, setting direction, shaping investment priorities, and ensuring this capability is embedded into BT's operating model, decision-making, and supplier governance. What you will be doing (Role Accountabilities) Set the Group strategy and roadmap for Contract Intelligence and Supplier Automation, aligned to BT's Digital and cost transformation priorities against the £14bn of external spend Own value realisation outcomes (e.g. contract value recovery, leakage reduction, risk mitigation, cycle time improvement), not just delivery of tooling Define and embed operating model and governance, ensuring contract intelligence is systematically used across Partner Management, Finance, Procurement, and Service teams Act as the senior interface up to exec level stakeholders, shaping priorities, securing investment, and driving adoption Lead cross-functional execution at scale, aligning data, AI, engineering, and commercial teams into a single coherent capability Establish BT-wide standards for contract analytics, obligation management, and supplier performance intelligence Drive continuous optimisation of third-party value, using AI-driven insights to influence supplier strategy, renewals, and commercial negotiations What you'll need to succeed (Skills & Experience) Essential experience Proven experience operating at senior leadership level, with the ability to shape direction and influence decisions at Executive level Deep understanding of supplier management, procurement, and commercial contract structures, including pricing mechanisms, SLAs, and risk allocation Experience building advanced AI solutions as well as automation to solve complex business problems and drive operational efficiency Strong experience in contract analytics, performance management, or financial/commercial assurance, ideally in large supplier environments Proven ability to lead through influence in matrix organisations, navigating competing priorities and driving alignment without direct authority Ideal Track record of defining and scaling business level capabilities or platforms, embedding them into operating models and driving adoption across complex organisations Strong commercial acumen with experience owning or influencing material financial outcomes (e.g. cost optimisation, value realisation, risk mitigation) Experience leading cross-functional delivery at scale, aligning business, technology, data, and finance teams to deliver measurable outcomes Demonstrated ability to translate strategy into execution, establishing governance, controls, and performance frameworks that drive sustained impact Essential skills AI & LLM Application: strong understanding of how to apply machine learning and large language models to unstructured data, workflow automation, and business decision support Commercial & financial insight: understands value drivers, cost structures, and risk, and uses data to drive decisions Leadership & capability building: able to build, scale, and evolve high-performing capabilities and teams Data-driven decision making: uses analytics and insight to prioritise, diagnose issues, and track value Problem solving & structured thinking: hypothesis led, able to break down complex challenges into actionable solutions Ideal Strategic thinking & enterprise mindset: able to define long-term direction and align initiatives to business strategy Systems thinking: able to design end to end solutions across people, process, data, and technology Stakeholder influence & executive communication: credible, concise, and impactful with senior audiences Change leadership: drives adoption of new ways of working and embeds them into business-as-usual Risk management & control mindset: ensures appropriate governance, compliance, and mitigation of commercial risk Collaboration & business partnering: works effectively across organisational boundaries to deliver shared outcomes Benefits of working for BT include: • 15% on target annual bonus • Private Healthcare for self & family • Company car or £5,500 cash alternative • X4 Salary Life Assurance • BT Pension scheme, minimum 5% employee contribution, BT contribution 10% • 25 days annual leave (not including bank holidays), increasing with service • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. • Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. • 24/7 private virtual GP appointments for UK colleagues • 2 weeks paid carer's leave • Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice • World-class training and development opportunities • Discounted broadband, mobile and TV package • Access to 100's of retail discounts including the BT shop Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best.BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology,
Apr 17, 2026
Full time
Job Location: GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New BaileyAdvertised Salary: Competitive salary & benefitsThis role exists to ensure BT systematically realises the value it has already contracted for, by embedding intelligence, control, and automation into the management of third-party relationships. The Partner Management team are developing an AI enabled Contract Intelligence capability to transform how BT manages supplier commitments, pricing mechanisms (e.g., indexation), SLAs, service credits, and commercial risks across our partners/contracts. You will define and lead BT's Contract Intelligence and Contract mgmt. Automation capability as a core Digital control layer, transforming how the organisation governs third-party spend, realises contractual value, and manages commercial risk at scale. Lead the design, deployment and adoption of a Group wide Contract Intelligence platform and control system, integrating contract, performance, and financial data to drive decision-making across BT. You will operate at across business units, setting direction, shaping investment priorities, and ensuring this capability is embedded into BT's operating model, decision-making, and supplier governance. What you will be doing (Role Accountabilities) Set the Group strategy and roadmap for Contract Intelligence and Supplier Automation, aligned to BT's Digital and cost transformation priorities against the £14bn of external spend Own value realisation outcomes (e.g. contract value recovery, leakage reduction, risk mitigation, cycle time improvement), not just delivery of tooling Define and embed operating model and governance, ensuring contract intelligence is systematically used across Partner Management, Finance, Procurement, and Service teams Act as the senior interface up to exec level stakeholders, shaping priorities, securing investment, and driving adoption Lead cross-functional execution at scale, aligning data, AI, engineering, and commercial teams into a single coherent capability Establish BT-wide standards for contract analytics, obligation management, and supplier performance intelligence Drive continuous optimisation of third-party value, using AI-driven insights to influence supplier strategy, renewals, and commercial negotiations What you'll need to succeed (Skills & Experience) Essential experience Proven experience operating at senior leadership level, with the ability to shape direction and influence decisions at Executive level Deep understanding of supplier management, procurement, and commercial contract structures, including pricing mechanisms, SLAs, and risk allocation Experience building advanced AI solutions as well as automation to solve complex business problems and drive operational efficiency Strong experience in contract analytics, performance management, or financial/commercial assurance, ideally in large supplier environments Proven ability to lead through influence in matrix organisations, navigating competing priorities and driving alignment without direct authority Ideal Track record of defining and scaling business level capabilities or platforms, embedding them into operating models and driving adoption across complex organisations Strong commercial acumen with experience owning or influencing material financial outcomes (e.g. cost optimisation, value realisation, risk mitigation) Experience leading cross-functional delivery at scale, aligning business, technology, data, and finance teams to deliver measurable outcomes Demonstrated ability to translate strategy into execution, establishing governance, controls, and performance frameworks that drive sustained impact Essential skills AI & LLM Application: strong understanding of how to apply machine learning and large language models to unstructured data, workflow automation, and business decision support Commercial & financial insight: understands value drivers, cost structures, and risk, and uses data to drive decisions Leadership & capability building: able to build, scale, and evolve high-performing capabilities and teams Data-driven decision making: uses analytics and insight to prioritise, diagnose issues, and track value Problem solving & structured thinking: hypothesis led, able to break down complex challenges into actionable solutions Ideal Strategic thinking & enterprise mindset: able to define long-term direction and align initiatives to business strategy Systems thinking: able to design end to end solutions across people, process, data, and technology Stakeholder influence & executive communication: credible, concise, and impactful with senior audiences Change leadership: drives adoption of new ways of working and embeds them into business-as-usual Risk management & control mindset: ensures appropriate governance, compliance, and mitigation of commercial risk Collaboration & business partnering: works effectively across organisational boundaries to deliver shared outcomes Benefits of working for BT include: • 15% on target annual bonus • Private Healthcare for self & family • Company car or £5,500 cash alternative • X4 Salary Life Assurance • BT Pension scheme, minimum 5% employee contribution, BT contribution 10% • 25 days annual leave (not including bank holidays), increasing with service • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. • Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. • 24/7 private virtual GP appointments for UK colleagues • 2 weeks paid carer's leave • Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice • World-class training and development opportunities • Discounted broadband, mobile and TV package • Access to 100's of retail discounts including the BT shop Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best.BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology,
