What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Apr 27, 2026
Full time
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Apr 27, 2026
Full time
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. Contract: 12-month fixed term contract Location: Based in London, homeworking options in line with Crisis Hybrid Working Policy Salary : £56,919 per annum About the role The Finance Business Partner will play a critical role in delivering regular financial reporting, budgeting and forecasting in our Commerce & Enterprise and Policy & Social Change functions. Approximately 75% of this role partners with Commerce & Enterprise colleagues and 25% with colleagues managing Policy & Social Change. This role will provide insight and analysis, adhering to processes, controls, and ways of working that effectively support our Finance function and support stakeholders needs. It will also require some collaboration with our Transformation Leads who are leading on the implementation of a new finance system (xLedger). About you ACCA/ CIMA or equivalent CCAB recognised accounting qualification or can demonstrate being qualified by experience. Proven experience within a multi-site retail or hospitality environment within the charity sector, with a strong understanding of operational drivers and store-level performance. Ability to analyse data, identify issues, and provide meaningful insights. Strong communication skills with the ability to influence at all levels. Strong understanding of core financial processes and operations. Knowledge of financial controls and compliance frameworks. Experience of contributing to finance transformation or systems-related change. Commitment to Crisis purpose and values Commitment to equality, diversity and inclusion Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. Working at Crisis Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. As a member of the team, you will have access to a wide range of employee benefits including: A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy Pension scheme with an employer contribution of 8.5% 28 days annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave Enhanced maternity, paternity, shared parental, and adoption pay. Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. Closing date: Sunday 10 May at 23:59 Interview process : Competency-based interview, including a presentation Interview date and location: Wednesday 20, Thursday 21, or Friday 22 May 2026 via Microsoft Teams AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences. Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contract our Talent Acquisition team to discuss how we can help. For more information about our work please visit our website Registered Charity Numbers: E&W, SC040094
Apr 27, 2026
Full time
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. Contract: 12-month fixed term contract Location: Based in London, homeworking options in line with Crisis Hybrid Working Policy Salary : £56,919 per annum About the role The Finance Business Partner will play a critical role in delivering regular financial reporting, budgeting and forecasting in our Commerce & Enterprise and Policy & Social Change functions. Approximately 75% of this role partners with Commerce & Enterprise colleagues and 25% with colleagues managing Policy & Social Change. This role will provide insight and analysis, adhering to processes, controls, and ways of working that effectively support our Finance function and support stakeholders needs. It will also require some collaboration with our Transformation Leads who are leading on the implementation of a new finance system (xLedger). About you ACCA/ CIMA or equivalent CCAB recognised accounting qualification or can demonstrate being qualified by experience. Proven experience within a multi-site retail or hospitality environment within the charity sector, with a strong understanding of operational drivers and store-level performance. Ability to analyse data, identify issues, and provide meaningful insights. Strong communication skills with the ability to influence at all levels. Strong understanding of core financial processes and operations. Knowledge of financial controls and compliance frameworks. Experience of contributing to finance transformation or systems-related change. Commitment to Crisis purpose and values Commitment to equality, diversity and inclusion Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. Working at Crisis Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. As a member of the team, you will have access to a wide range of employee benefits including: A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy Pension scheme with an employer contribution of 8.5% 28 days annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave Enhanced maternity, paternity, shared parental, and adoption pay. Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. Closing date: Sunday 10 May at 23:59 Interview process : Competency-based interview, including a presentation Interview date and location: Wednesday 20, Thursday 21, or Friday 22 May 2026 via Microsoft Teams AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences. Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contract our Talent Acquisition team to discuss how we can help. For more information about our work please visit our website Registered Charity Numbers: E&W, SC040094
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Apr 27, 2026
Full time
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Apr 27, 2026
Full time
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Apr 27, 2026
Full time
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Apr 27, 2026
Full time
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
About HIVED At HIVED, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser focused on delivering the best possible delivery experience for end customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight knit team is made up of ex Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Role Overview The Ops Coordinator leads management of morning drivers & routes (RC1). The Coordinator is responsible for full delivery of RC1 (set off, drivers support, rescues). The role is execution focused but with real time decision making responsibility, balancing driver performance, safety, service, and cost, while enforcing standards and escalating issues early. Responsibilities Responsible for HIVED Driver management during rotation - to deliver exceptional OTR day time performance. Be support to the Ops Manager RC1 OTR: Lead set off Lead route monitoring, including incidents support & abandonment organisation Support with Capacity and pool management (Plan vs Actual) & performance management Support with driver issues for escalations and approvals, (eg. missed payments, reassignments, abandonments) Support with continuous improvement & standards and operating procedure improvement Motivated to step up to cover Ops Manager when needed Maintain safety, standards, and productivity discipline Maintain fleet, charging, roadworthy and hygienic Requirements 1 3 years' experience operating in fast paced OTR / dispatch / last mile operations. Experience of driver operations, route execution, and dispatch accuracy. High urgency, strong communication, strong escalation habits. Comfortable solving real time operational pressure during peak windows. Able to communicate effectively & build relationships & work cross functionally How we reward our team Dynamic working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays if you're on a 4 days on - 4 days off shift pattern, you are entitled to the equivalent of 18 days paid holiday plus public holidays similarly on 4 days on - 3 days off shift pattern, you are entitled to the equivalent of 20 days paid holiday plus public holidays 1 Birthday Day Off + 2 Tenure Based Additional Days Off Subsidised Private Medical Insurance including dental, vision & mental health therapy Bi annual performance reviews and tailored development plans Annual compensation review Team lunch provided once a week Quarterly team socials and annual sports day (HIVED Olympics) Enhanced maternity/paternity/adoption policy as day 1 right Community volunteer days Cycle to work scheme Dog friendly office and depots MacBook Air or Windows Laptop (depending on your preference) Want to learn more? Meet the team in 60 seconds: Behind the scenes with HIVED HIVED is B Corporation certified We are named as UK StartUp of the Year 2024 Read how HIVED raised $42M to transform parcel delivery with AI and all electric logistics network Check the Impact Report 2024 Keep up with HIVED here
Apr 27, 2026
Full time
About HIVED At HIVED, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser focused on delivering the best possible delivery experience for end customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight knit team is made up of ex Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Role Overview The Ops Coordinator leads management of morning drivers & routes (RC1). The Coordinator is responsible for full delivery of RC1 (set off, drivers support, rescues). The role is execution focused but with real time decision making responsibility, balancing driver performance, safety, service, and cost, while enforcing standards and escalating issues early. Responsibilities Responsible for HIVED Driver management during rotation - to deliver exceptional OTR day time performance. Be support to the Ops Manager RC1 OTR: Lead set off Lead route monitoring, including incidents support & abandonment organisation Support with Capacity and pool management (Plan vs Actual) & performance management Support with driver issues for escalations and approvals, (eg. missed payments, reassignments, abandonments) Support with continuous improvement & standards and operating procedure improvement Motivated to step up to cover Ops Manager when needed Maintain safety, standards, and productivity discipline Maintain fleet, charging, roadworthy and hygienic Requirements 1 3 years' experience operating in fast paced OTR / dispatch / last mile operations. Experience of driver operations, route execution, and dispatch accuracy. High urgency, strong communication, strong escalation habits. Comfortable solving real time operational pressure during peak windows. Able to communicate effectively & build relationships & work cross functionally How we reward our team Dynamic working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays if you're on a 4 days on - 4 days off shift pattern, you are entitled to the equivalent of 18 days paid holiday plus public holidays similarly on 4 days on - 3 days off shift pattern, you are entitled to the equivalent of 20 days paid holiday plus public holidays 1 Birthday Day Off + 2 Tenure Based Additional Days Off Subsidised Private Medical Insurance including dental, vision & mental health therapy Bi annual performance reviews and tailored development plans Annual compensation review Team lunch provided once a week Quarterly team socials and annual sports day (HIVED Olympics) Enhanced maternity/paternity/adoption policy as day 1 right Community volunteer days Cycle to work scheme Dog friendly office and depots MacBook Air or Windows Laptop (depending on your preference) Want to learn more? Meet the team in 60 seconds: Behind the scenes with HIVED HIVED is B Corporation certified We are named as UK StartUp of the Year 2024 Read how HIVED raised $42M to transform parcel delivery with AI and all electric logistics network Check the Impact Report 2024 Keep up with HIVED here
Health Economist (Consultant) Location - London or Winchester with a MINIMUM of 2 days per week (40%) in the office with Tuesday as the team day In 2020 LCP launched our Heath practice, providing analytical and research services for organisations across the life sciences and healthcare industries. Our team brings together, health economists, statisticians, market access specialists, epidemiologists, clinicians, and health data scientists alongside our established actuarial, analytics and technology teams to deliver new solutions for the fundamental challenges in health. We have built a track record for leading approaches to real world evidence generation, health economic modelling, and innovative reimbursement design. We have been growing the team quickly in response to the demand we are seeing for the service offerings we have developed and now have a team of over 50 people working across four service areas of evidence generation, HEOR, market access, and integrated omics. Our team's mission is to help move health systems from importers of illness to exporters of health and to support our clients to deliver value to patients. This is underpinned by our approach to support clients to improve the population's health and reduce inequalities. Our work LCP's Health team works across the healthcare and life sciences markets, combining health expertise with innovative approaches from our work in other sectors to tackle leading health issues. Joining LCP's Health team will provide you with opportunities to work on a range of projects based on your interests and skillset. Examples of the types of projects that we undertake for our clients include: Estimating the cost effectiveness or budget impact of interventions using traditional HTA methods but also more holistically from both patients and health systems perspectives. Associated activities include: Model conceptualisation and input into evidence generation strategies Model programming including supporting input sourcing and statistical analysis Model validation and expert elicitation Reporting/publications Risk prediction and modelling Forecasting disease burden, healthcare demand (e.g., analysis of waiting list data) and cost Innovative approaches to identifying and quantifying unmet need and inequalities Market access landscape and strategy Data landscaping and evidence generation strategy Real world evidence studies using electronic healthcare records, registries, biobanks and databases Design and simulation of reimbursement models including outcome-based agreements What will you be doing? As Consultant in LCP's Health team you will be involved in a diverse range of projects, covering both client and non-client work. Your key responsibilities will be to: Lead projects day-to-day including coordination and project management of internal delivery teams alongside client-facing coordination of projects Design solutions to the complex problems our clients in the healthcare and life sciences industry face and present these solutions in an accessible manner Demonstrate a high level of expertise in health economic approaches and methods People responsibilities including the line management and development of less experienced members of the team, depending on your experience and interest What skills, experience and qualities are we looking for? Essential: Demonstrable, relevant experience in a Health Economics role in a consultancy environment A minimum 2:1 degree in a numerate or science subject, and a health-related Masters degree or PhD (Health Economics, Statistics, Public Health, Epidemiology, Data Science) Excellent grounding in Health Economics with demonstrated experience in conceptualising and delivering a range of health economic analyses Excellent communication and presentation skills (written and oral) with the ability to explain complex issues to others Excellent Microsoft Office skills, highly competent in the use of Outlook, Excel, Word, and PowerPoint Initiative in every aspect of your work and creativity in developing original solutions to problems Comfortable leading on day-to-day project activities and managing the workload of less experienced team members Agility to be able to work as part of a dynamic, growing team seeking to advance methods and leverage evolving technology, e.g., AI Comfortable engaging in a variety of project types, including across market access and evidence generation as needed with appropriate support Comfortable managing a fluctuating workload including regular multi-tasking across client projects, project management of client engagements, and the mentoring and coordination of less experienced team members Commitment to consistently delivering high quality work for clients which may, from time to time, require extra hours to be worked Desirable: Programming experience in R or Python Experience in methods for external comparator arms (e.g. MAIC and similar methods) Experience working on HTA submissions Experience undertaking statistical analyses (e.g., survival analysis, utility analysis) to support economic evaluation Experience in business development activities, including proposal writing and pitch presentations What's in it for you? Take a look at our Glassdoor and Career stories pages to see why our people love being here! As well as joining a certified B-Corp, multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: For you: Hybrid working (see top of the advert for details) Professional study support (where applicable) Access to our internal Wellbeing, LGBTQ+, Multicultural and Women's networks For your family: Life assurance Income protection Enhanced maternity/paternity/adoption and shared parental leave For your health: 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holidayPrivate medical insuranceDiscou
Apr 27, 2026
Full time
Health Economist (Consultant) Location - London or Winchester with a MINIMUM of 2 days per week (40%) in the office with Tuesday as the team day In 2020 LCP launched our Heath practice, providing analytical and research services for organisations across the life sciences and healthcare industries. Our team brings together, health economists, statisticians, market access specialists, epidemiologists, clinicians, and health data scientists alongside our established actuarial, analytics and technology teams to deliver new solutions for the fundamental challenges in health. We have built a track record for leading approaches to real world evidence generation, health economic modelling, and innovative reimbursement design. We have been growing the team quickly in response to the demand we are seeing for the service offerings we have developed and now have a team of over 50 people working across four service areas of evidence generation, HEOR, market access, and integrated omics. Our team's mission is to help move health systems from importers of illness to exporters of health and to support our clients to deliver value to patients. This is underpinned by our approach to support clients to improve the population's health and reduce inequalities. Our work LCP's Health team works across the healthcare and life sciences markets, combining health expertise with innovative approaches from our work in other sectors to tackle leading health issues. Joining LCP's Health team will provide you with opportunities to work on a range of projects based on your interests and skillset. Examples of the types of projects that we undertake for our clients include: Estimating the cost effectiveness or budget impact of interventions using traditional HTA methods but also more holistically from both patients and health systems perspectives. Associated activities include: Model conceptualisation and input into evidence generation strategies Model programming including supporting input sourcing and statistical analysis Model validation and expert elicitation Reporting/publications Risk prediction and modelling Forecasting disease burden, healthcare demand (e.g., analysis of waiting list data) and cost Innovative approaches to identifying and quantifying unmet need and inequalities Market access landscape and strategy Data landscaping and evidence generation strategy Real world evidence studies using electronic healthcare records, registries, biobanks and databases Design and simulation of reimbursement models including outcome-based agreements What will you be doing? As Consultant in LCP's Health team you will be involved in a diverse range of projects, covering both client and non-client work. Your key responsibilities will be to: Lead projects day-to-day including coordination and project management of internal delivery teams alongside client-facing coordination of projects Design solutions to the complex problems our clients in the healthcare and life sciences industry face and present these solutions in an accessible manner Demonstrate a high level of expertise in health economic approaches and methods People responsibilities including the line management and development of less experienced members of the team, depending on your experience and interest What skills, experience and qualities are we looking for? Essential: Demonstrable, relevant experience in a Health Economics role in a consultancy environment A minimum 2:1 degree in a numerate or science subject, and a health-related Masters degree or PhD (Health Economics, Statistics, Public Health, Epidemiology, Data Science) Excellent grounding in Health Economics with demonstrated experience in conceptualising and delivering a range of health economic analyses Excellent communication and presentation skills (written and oral) with the ability to explain complex issues to others Excellent Microsoft Office skills, highly competent in the use of Outlook, Excel, Word, and PowerPoint Initiative in every aspect of your work and creativity in developing original solutions to problems Comfortable leading on day-to-day project activities and managing the workload of less experienced team members Agility to be able to work as part of a dynamic, growing team seeking to advance methods and leverage evolving technology, e.g., AI Comfortable engaging in a variety of project types, including across market access and evidence generation as needed with appropriate support Comfortable managing a fluctuating workload including regular multi-tasking across client projects, project management of client engagements, and the mentoring and coordination of less experienced team members Commitment to consistently delivering high quality work for clients which may, from time to time, require extra hours to be worked Desirable: Programming experience in R or Python Experience in methods for external comparator arms (e.g. MAIC and similar methods) Experience working on HTA submissions Experience undertaking statistical analyses (e.g., survival analysis, utility analysis) to support economic evaluation Experience in business development activities, including proposal writing and pitch presentations What's in it for you? Take a look at our Glassdoor and Career stories pages to see why our people love being here! As well as joining a certified B-Corp, multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: For you: Hybrid working (see top of the advert for details) Professional study support (where applicable) Access to our internal Wellbeing, LGBTQ+, Multicultural and Women's networks For your family: Life assurance Income protection Enhanced maternity/paternity/adoption and shared parental leave For your health: 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holidayPrivate medical insuranceDiscou
BI Product Owner - Hybrid (Birmingham - 1 day onsite) - Azure, Microsoft Fabric, Power BI, Azure DevOps - Up to £60,000 This is an opportunity to join a well-established, high-growth government supplier that's investing heavily in data, analytics, AI and digital transformation. The business is moving away from siloed reporting towards a modern, insight-led BI function and this role sits right at the centre of that journey. You'll have real influence, visibility at Director level, and the chance to shape how data is used across the entire organisation. If you enjoy being close to the technology while working with senior stakeholders and want to play a key role in modernising BI within a regulated environment, this role ticks a lot of boxes. You Will Work With: A centralised data & analytics team Senior business stakeholders across multiple functions, including HR The Director, providing regular BI insight and guidance Project teams driving process improvement and digital change Innovative initiatives including AI, Microsoft Fabric and onsite robotics collecting data What Will Be Involved: Owning and evolving BI products across the organisation Gathering business insights and translating requirements into clear BI solutions Delivering impactful Power BI dashboards consolidating data from multiple sources Acting as Product Owner within Azure DevOps, managing backlogs and priorities Working very closely with BI developers, challenging, guiding and supporting delivery Driving the adoption of Microsoft Fabric and AI-driven analytics Supporting data-led decision making in a compliance-heavy government supplier environment Collaborating with teams to identify opportunities to improve business processes through data Benefits: Company car 5% bonus Hybrid working model (just 1 day onsite in Birmingham) Exposure to cutting-edge BI, AI and data initiatives High-visibility role with long-term progression as the BI estate grows Key Experience: 5+ years' experience in BI, analytics or data-focused roles Strong business mindset with the ability to engage confidently with senior stakeholders Technical understanding of Azure, Power BI and Microsoft Fabric Experience working closely with BI developers and data teams Comfortable operating as a Product Owner / BI Lead within Azure DevOps Experience in regulated, compliance-led or public sector environments is highly desirable Interested? Apply now to avoid missing out on the next stage of this organisation's data transformation.
Apr 27, 2026
Full time
BI Product Owner - Hybrid (Birmingham - 1 day onsite) - Azure, Microsoft Fabric, Power BI, Azure DevOps - Up to £60,000 This is an opportunity to join a well-established, high-growth government supplier that's investing heavily in data, analytics, AI and digital transformation. The business is moving away from siloed reporting towards a modern, insight-led BI function and this role sits right at the centre of that journey. You'll have real influence, visibility at Director level, and the chance to shape how data is used across the entire organisation. If you enjoy being close to the technology while working with senior stakeholders and want to play a key role in modernising BI within a regulated environment, this role ticks a lot of boxes. You Will Work With: A centralised data & analytics team Senior business stakeholders across multiple functions, including HR The Director, providing regular BI insight and guidance Project teams driving process improvement and digital change Innovative initiatives including AI, Microsoft Fabric and onsite robotics collecting data What Will Be Involved: Owning and evolving BI products across the organisation Gathering business insights and translating requirements into clear BI solutions Delivering impactful Power BI dashboards consolidating data from multiple sources Acting as Product Owner within Azure DevOps, managing backlogs and priorities Working very closely with BI developers, challenging, guiding and supporting delivery Driving the adoption of Microsoft Fabric and AI-driven analytics Supporting data-led decision making in a compliance-heavy government supplier environment Collaborating with teams to identify opportunities to improve business processes through data Benefits: Company car 5% bonus Hybrid working model (just 1 day onsite in Birmingham) Exposure to cutting-edge BI, AI and data initiatives High-visibility role with long-term progression as the BI estate grows Key Experience: 5+ years' experience in BI, analytics or data-focused roles Strong business mindset with the ability to engage confidently with senior stakeholders Technical understanding of Azure, Power BI and Microsoft Fabric Experience working closely with BI developers and data teams Comfortable operating as a Product Owner / BI Lead within Azure DevOps Experience in regulated, compliance-led or public sector environments is highly desirable Interested? Apply now to avoid missing out on the next stage of this organisation's data transformation.
About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 42% of our partnership. The team you will join The AI capability sits within Birketts' Information Technology function, working closely with Product Development, Knowledge Management, Learning & Development, Security and Risk & Compliance. Delivery will be product-led and iterative, with a small cross-functional working group using matrixed resources across teams. The role will operate within Birketts' core ecosystem, including Microsoft 365 (Copilot), iManage (Document Management), Aderant Expert (Practice Management), Intapp Intake (new client onboarding) and Microsoft Fabric (data platform). Azure is a likely hosting platform for any future 'Birketts-approved AI environment', subject to requirements and build vs buy decisions. The work you will be doing As AI Technical Lead, you will be a hands-on technical leader within Birketts' IT team, working in close partnership with the Product Manager for AI. Your focus will be to turn early AI usage into safe, repeatable and supported capabilities-starting with productising M365 Copilot and Copilot Agents in priority workflows (document drafting/review and knowledge workflows in selected practice areas) and delivering practical integrations into Birketts' existing systems. This is a hands-on role: alongside shaping standards and enablement, you will write and ship code where needed to deliver small integrations, automations and repeatable AI-enabled workflows. This role is delivery-oriented: you will design, build and ship incremental improvements, partnering with colleagues across Development, Data, Security, Knowledge Management and Learning & Development to drive adoption, skills sharing and effective change management. You will also support evidence-based build vs buy decisions on specialist third-party legal tools and any future 'Birketts-approved AI environment'. Platform architecture and security governance will be delivered in collaboration with Birketts' wider Technology and Information Security leadership. You will be supported by matrixed colleagues in Development, Data and Security; this role leads hands-on delivery of priority items rather than owning all engineering capacity. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for This role is well suited to a hands-on technical lead who enjoys building and improving products in partnership with product management and users. You will be able to translate business needs into secure, auditable and integrated solutions, and you will be comfortable delivering in a matrixed model, bringing others along through coaching, documentation and shared patterns. You will be comfortable coding as part of delivery, not only producing guidance and patterns. Essential experience and skills Proven experience delivering production-grade software, workflow or automation solutions in an enterprise environment, with hands-on build and delivery responsibility Strong experience integrating systems and data sources into coherent workflows (API-led integration, events and/or data pipelines) Hands-on software development capability, with proficiency in at least one mainstream language used for enterprise API integration and automation (e.g., C#/.NET, Python); able to design, build, test and release small services/integrations Practical experience delivering AI-assisted workflow features into production, including validation/testing and monitoring Understanding of common AI delivery patterns and controls Good cloud experience (preferably Azure) and understanding of secure delivery practices (identity, access control, audit logging, monitoring and operational readiness) Working knowledge of modern engineering practices (Git, code review, CI/CD basics, and operational readiness such as logging/monitoring) Experience working with security/governance stakeholders to apply controls in delivery (confidentiality, auditability and least privilege) Experience delivering through an agile product lifecycle with measurable outcomes (discovery, pilots, iteration, adoption/value tracking) Ability to apply pragmatic quality and evaluation approaches to AI-assisted features (testing/validation, guardrails, release gating and user feedback loops) Strong stakeholder engagement and communication skills, including the ability to explain technical decisions and trade-offs to non-technical audiences and to support adoption Desirable experience Experience in legal or other regulated/professional services environments where confidentiality and auditability are critical Experience with Microsoft 365 Copilot, Copilot Agents and/or Microsoft-aligned automation Familiarity with one or more of: iManage, Aderant Expert, Intapp Intake, Microsoft Fabric or similar platforms Experience building integrations with document/content platforms or line-of-business systems (e.g., DMS, intake, practice management, or data platforms) Exposure to Azure AI services (including Azure OpenAI/Azure AI) and/or delivering AI-assisted workflow features in production Experience evaluating and piloting third-party AI tools (security posture, integration approach, operating model) and supporting build vs buy recommendations Hybrid Working Birketts is a flexible business which has embraced a hyb
Apr 27, 2026
Full time
About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 42% of our partnership. The team you will join The AI capability sits within Birketts' Information Technology function, working closely with Product Development, Knowledge Management, Learning & Development, Security and Risk & Compliance. Delivery will be product-led and iterative, with a small cross-functional working group using matrixed resources across teams. The role will operate within Birketts' core ecosystem, including Microsoft 365 (Copilot), iManage (Document Management), Aderant Expert (Practice Management), Intapp Intake (new client onboarding) and Microsoft Fabric (data platform). Azure is a likely hosting platform for any future 'Birketts-approved AI environment', subject to requirements and build vs buy decisions. The work you will be doing As AI Technical Lead, you will be a hands-on technical leader within Birketts' IT team, working in close partnership with the Product Manager for AI. Your focus will be to turn early AI usage into safe, repeatable and supported capabilities-starting with productising M365 Copilot and Copilot Agents in priority workflows (document drafting/review and knowledge workflows in selected practice areas) and delivering practical integrations into Birketts' existing systems. This is a hands-on role: alongside shaping standards and enablement, you will write and ship code where needed to deliver small integrations, automations and repeatable AI-enabled workflows. This role is delivery-oriented: you will design, build and ship incremental improvements, partnering with colleagues across Development, Data, Security, Knowledge Management and Learning & Development to drive adoption, skills sharing and effective change management. You will also support evidence-based build vs buy decisions on specialist third-party legal tools and any future 'Birketts-approved AI environment'. Platform architecture and security governance will be delivered in collaboration with Birketts' wider Technology and Information Security leadership. You will be supported by matrixed colleagues in Development, Data and Security; this role leads hands-on delivery of priority items rather than owning all engineering capacity. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for This role is well suited to a hands-on technical lead who enjoys building and improving products in partnership with product management and users. You will be able to translate business needs into secure, auditable and integrated solutions, and you will be comfortable delivering in a matrixed model, bringing others along through coaching, documentation and shared patterns. You will be comfortable coding as part of delivery, not only producing guidance and patterns. Essential experience and skills Proven experience delivering production-grade software, workflow or automation solutions in an enterprise environment, with hands-on build and delivery responsibility Strong experience integrating systems and data sources into coherent workflows (API-led integration, events and/or data pipelines) Hands-on software development capability, with proficiency in at least one mainstream language used for enterprise API integration and automation (e.g., C#/.NET, Python); able to design, build, test and release small services/integrations Practical experience delivering AI-assisted workflow features into production, including validation/testing and monitoring Understanding of common AI delivery patterns and controls Good cloud experience (preferably Azure) and understanding of secure delivery practices (identity, access control, audit logging, monitoring and operational readiness) Working knowledge of modern engineering practices (Git, code review, CI/CD basics, and operational readiness such as logging/monitoring) Experience working with security/governance stakeholders to apply controls in delivery (confidentiality, auditability and least privilege) Experience delivering through an agile product lifecycle with measurable outcomes (discovery, pilots, iteration, adoption/value tracking) Ability to apply pragmatic quality and evaluation approaches to AI-assisted features (testing/validation, guardrails, release gating and user feedback loops) Strong stakeholder engagement and communication skills, including the ability to explain technical decisions and trade-offs to non-technical audiences and to support adoption Desirable experience Experience in legal or other regulated/professional services environments where confidentiality and auditability are critical Experience with Microsoft 365 Copilot, Copilot Agents and/or Microsoft-aligned automation Familiarity with one or more of: iManage, Aderant Expert, Intapp Intake, Microsoft Fabric or similar platforms Experience building integrations with document/content platforms or line-of-business systems (e.g., DMS, intake, practice management, or data platforms) Exposure to Azure AI services (including Azure OpenAI/Azure AI) and/or delivering AI-assisted workflow features in production Experience evaluating and piloting third-party AI tools (security posture, integration approach, operating model) and supporting build vs buy recommendations Hybrid Working Birketts is a flexible business which has embraced a hyb
M365 Engineer Location: London Hybrid Profectus Recruitment are working with a highly successful and growing financial services organisation to recruit an M365 Engineer. This is a fantastic opportunity to play a key role in shaping how Microsoft 365, Copilot, and Power Platform are safely and effectively adopted across the business. You will operate in a delivery and operational enablement role, ensuring platforms are scalable, secure, and fully supportable, enabling teams to innovate without introducing unmanaged risk. The Role Lead the rollout and adoption of Microsoft 365 Copilot in a controlled, secure manner Configure and manage Power Platform environments, policies, and governance Implement DLP policies and connector governance to ensure safe usage Strengthen SharePoint and M365 configuration, including permissions and sharing controls Establish monitoring, logging, and BAU support processes Provide 2nd and 3rd line support across M365 and Power Platform Work closely with security, risk, and audit teams to implement controls and evidence compliance Create clear documentation, runbooks, and operational standards Support AI and automation initiatives across the wider programme What We Are Looking For Strong experience administering Microsoft 365 in a production environment Solid understanding of identity, access, and permissions within M365 Hands-on experience with Power Platform governance, including DLP and connectors Experience delivering phased rollouts of new M365 capabilities Ability to work closely with security and risk teams in regulated environments Proven experience troubleshooting complex M365 or Power Platform issues Experience setting up BAU support models and transitioning from project to operations Desirable Experience Exposure to Microsoft Purview and information protection controls Experience with Microsoft 365 Copilot and associated governance Understanding of audit, monitoring, and logging within M365 Experience supporting user adoption and working with training or comms teams Why Join Work at the forefront of AI and automation within Microsoft 365 Be part of a forward-thinking, highly regulated environment where your work has real impact Collaborate with senior stakeholders across technology, security, and risk Opportunity to shape governance and best practice in a growing organisation If you are an experienced M365 Engineer looking to step into a role with real influence across AI, automation, and platform governance, please apply with your latest CV for immediate consideration.
Apr 27, 2026
Full time
M365 Engineer Location: London Hybrid Profectus Recruitment are working with a highly successful and growing financial services organisation to recruit an M365 Engineer. This is a fantastic opportunity to play a key role in shaping how Microsoft 365, Copilot, and Power Platform are safely and effectively adopted across the business. You will operate in a delivery and operational enablement role, ensuring platforms are scalable, secure, and fully supportable, enabling teams to innovate without introducing unmanaged risk. The Role Lead the rollout and adoption of Microsoft 365 Copilot in a controlled, secure manner Configure and manage Power Platform environments, policies, and governance Implement DLP policies and connector governance to ensure safe usage Strengthen SharePoint and M365 configuration, including permissions and sharing controls Establish monitoring, logging, and BAU support processes Provide 2nd and 3rd line support across M365 and Power Platform Work closely with security, risk, and audit teams to implement controls and evidence compliance Create clear documentation, runbooks, and operational standards Support AI and automation initiatives across the wider programme What We Are Looking For Strong experience administering Microsoft 365 in a production environment Solid understanding of identity, access, and permissions within M365 Hands-on experience with Power Platform governance, including DLP and connectors Experience delivering phased rollouts of new M365 capabilities Ability to work closely with security and risk teams in regulated environments Proven experience troubleshooting complex M365 or Power Platform issues Experience setting up BAU support models and transitioning from project to operations Desirable Experience Exposure to Microsoft Purview and information protection controls Experience with Microsoft 365 Copilot and associated governance Understanding of audit, monitoring, and logging within M365 Experience supporting user adoption and working with training or comms teams Why Join Work at the forefront of AI and automation within Microsoft 365 Be part of a forward-thinking, highly regulated environment where your work has real impact Collaborate with senior stakeholders across technology, security, and risk Opportunity to shape governance and best practice in a growing organisation If you are an experienced M365 Engineer looking to step into a role with real influence across AI, automation, and platform governance, please apply with your latest CV for immediate consideration.
Full Stack Software Developer Location: Office-based Function & Department: Product Development, Beanies Stream Employment Type: Full-time permanent Compensation: Fixed basic salary plus performance bonus and stock options A new exciting permanent opportunity has become available working with a fast-growing start-up who are at the forefront of intelligent interaction for accounting, blending machine learning, natural language processing, and human-centred design to create autonomous systems that redefine engagement with technology. As the Full Stack Software Developer, you will spearhead the delivery and quality of their customer-facing, frontend-driven bot experiences, ensuring they are performant, intuitive, and drive customer adoption. Day-to-day Responsibilities & Duties of the Role: Product Stream Delivery: Own end-to-end delivery from sprint planning to release and post-release review. Translate product requirements into clear, technical tasks for the team. Ensure deliverables meet timelines, specifications, and quality standards. Manage product backlog and participate in prioritisation discussions. Oversee architecture, scalability, and long-term sustainability. Manage technical debt and system performance. Technical Leadership: Provide hands-on technical direction and guidance. Define and enforce coding standards and quality assurance processes. Stay updated with relevant frontend technologies and frameworks. Collaborate on technical architecture decisions. Identify and address technical risks or blockers. Collaboration & Communication: Ensure consistency across the company's full bot product ecosystem. Engage with customer-facing teams for product demos and feedback. Contribute to cross-team ceremonies and product team culture. People & Team Development: Oversee the quality of team outputs and provide performance feedback. Identify training needs and foster a culture of quality and continuous improvement. Role Requirements: Technical Requisites: Experience in backend or full-stack development. Familiarity with bot platforms, conversational AI, or NLP tooling. Agile delivery and sprint management skills. Proficiency in modern frontend technologies (HTML, CSS, Tailwind, JavaScript/TypeScript, Vue.js React or equivalent) Experience in backend technologies (Laravel/php, Python fastAPI Experience in modern frontend technologies and backend technologies. Proven experience using AWS including - ECS, IAM, RDS, CloudWatch, and terraform/terragrunt or infrastructure as code Experience with AWS, version control (Git), and CI/CD pipelines. Personal Skills: Strong technical leadership and mentoring skills. Excellent communication and collaboration abilities. Detail-oriented with a commitment to product quality. Proactive problem-solving skills and strong organizational abilities. To apply, please apply with your full updated CV to be immediately considered.
Apr 27, 2026
Full time
Full Stack Software Developer Location: Office-based Function & Department: Product Development, Beanies Stream Employment Type: Full-time permanent Compensation: Fixed basic salary plus performance bonus and stock options A new exciting permanent opportunity has become available working with a fast-growing start-up who are at the forefront of intelligent interaction for accounting, blending machine learning, natural language processing, and human-centred design to create autonomous systems that redefine engagement with technology. As the Full Stack Software Developer, you will spearhead the delivery and quality of their customer-facing, frontend-driven bot experiences, ensuring they are performant, intuitive, and drive customer adoption. Day-to-day Responsibilities & Duties of the Role: Product Stream Delivery: Own end-to-end delivery from sprint planning to release and post-release review. Translate product requirements into clear, technical tasks for the team. Ensure deliverables meet timelines, specifications, and quality standards. Manage product backlog and participate in prioritisation discussions. Oversee architecture, scalability, and long-term sustainability. Manage technical debt and system performance. Technical Leadership: Provide hands-on technical direction and guidance. Define and enforce coding standards and quality assurance processes. Stay updated with relevant frontend technologies and frameworks. Collaborate on technical architecture decisions. Identify and address technical risks or blockers. Collaboration & Communication: Ensure consistency across the company's full bot product ecosystem. Engage with customer-facing teams for product demos and feedback. Contribute to cross-team ceremonies and product team culture. People & Team Development: Oversee the quality of team outputs and provide performance feedback. Identify training needs and foster a culture of quality and continuous improvement. Role Requirements: Technical Requisites: Experience in backend or full-stack development. Familiarity with bot platforms, conversational AI, or NLP tooling. Agile delivery and sprint management skills. Proficiency in modern frontend technologies (HTML, CSS, Tailwind, JavaScript/TypeScript, Vue.js React or equivalent) Experience in backend technologies (Laravel/php, Python fastAPI Experience in modern frontend technologies and backend technologies. Proven experience using AWS including - ECS, IAM, RDS, CloudWatch, and terraform/terragrunt or infrastructure as code Experience with AWS, version control (Git), and CI/CD pipelines. Personal Skills: Strong technical leadership and mentoring skills. Excellent communication and collaboration abilities. Detail-oriented with a commitment to product quality. Proactive problem-solving skills and strong organizational abilities. To apply, please apply with your full updated CV to be immediately considered.
Job Title: Technical Business Analyst Location: Remote, UK (with occasional travel) Rate: £500 - £525 per day, inside IR35 (dependent on experience) Duration: 6 months Tec Partners are working with a world-leading technology client who are currently looking for an experienced Technical Business Analyst, to work on an exciting customer assignment. As a Technical Business Analyst, you will support on a GCP and cloud security adoption focussed transformation programme. What they are looking for: Extensive Technical Business Analyst experience, acting as the bridge between business and engineering Strong GCP experience and understanding, including GCP architecture and services Strong knowledge of IAM, CSPM and other cloud security concepts Experience working on integration projects involving security tooling This is an exciting opportunity for an experienced Technical Business Analyst to join a truly world-class business, which will give you access to incredible learning and development opportunities, and work on assignment with an equally exciting customer. If you are a Technical Business Analyst, with the background and skill set listed above, then get in touch right away to find out more! If you are interested in this position or would like to discuss further, please send your CV for immediate review.
Apr 27, 2026
Contractor
Job Title: Technical Business Analyst Location: Remote, UK (with occasional travel) Rate: £500 - £525 per day, inside IR35 (dependent on experience) Duration: 6 months Tec Partners are working with a world-leading technology client who are currently looking for an experienced Technical Business Analyst, to work on an exciting customer assignment. As a Technical Business Analyst, you will support on a GCP and cloud security adoption focussed transformation programme. What they are looking for: Extensive Technical Business Analyst experience, acting as the bridge between business and engineering Strong GCP experience and understanding, including GCP architecture and services Strong knowledge of IAM, CSPM and other cloud security concepts Experience working on integration projects involving security tooling This is an exciting opportunity for an experienced Technical Business Analyst to join a truly world-class business, which will give you access to incredible learning and development opportunities, and work on assignment with an equally exciting customer. If you are a Technical Business Analyst, with the background and skill set listed above, then get in touch right away to find out more! If you are interested in this position or would like to discuss further, please send your CV for immediate review.
SAP Systems Trainer Reference: Umbrella Rate: £40.03/hr (Inside IR35) Are you passionate about delivering impactful training and want to be part of a transformative journey? This is your chance to join an innovative company as an SAP Systems Trainer and play a pivotal role in shaping the future of digital transformation. With a focus on cutting-edge technology and streamlined processes, this role offers an exciting opportunity to make a real difference in the way this company operates. If you thrive in a dynamic environment and enjoy engaging with people, this could be the perfect role for you. What You Will Do: • Conduct a comprehensive Training Needs Analysis (TNA) to identify process requirements and key stakeholders. • Design and create role-based SAP user training using tools such as SAP Enable Now and Articulate RISE. • Develop engaging training materials, including classroom courses, online modules, videos, simulations, and quick reference guides. • Evaluate SAP users' knowledge levels and ensure effective learning outcomes. • Deliver process-based blended learning packages and host on-site training events across locations. • Provide hands-on support through drop-in sessions and floor-walking, ensuring seamless adoption of new systems. • Collaborate with cross-functional teams to align training with business processes and deployment plans. What You Will Bring: • Proven experience as an SAP user, with a strong understanding of SAP systems. • Extensive experience in creating and delivering training programmes. • Expertise in developing simulation-based training content. • Familiarity with SAP Enable Now and Articulate RISE (desirable but not essential). • Exceptional communication and stakeholder engagement skills, with the ability to inspire and guide learners. As an SAP Systems Trainer, you will play a crucial role in equipping employees with the skills and knowledge needed to embrace a unified, end-to-end process. By delivering live data and connected dashboards, you will empower teams to focus on creating true value. This role underpins the company's commitment to innovation and operational excellence, making it an exciting opportunity to contribute to a forward-thinking organisation. Location: This role is based on site in Solihull, with travel to other West Midlands sites and Liverpool, providing a varied and engaging work environment. Interested? Don't miss the chance to be part of this transformative journey. If you're ready to take the next step in your career and make a meaningful impact, apply now and let's start your journey as an SAP Systems Trainer today! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 27, 2026
Contractor
SAP Systems Trainer Reference: Umbrella Rate: £40.03/hr (Inside IR35) Are you passionate about delivering impactful training and want to be part of a transformative journey? This is your chance to join an innovative company as an SAP Systems Trainer and play a pivotal role in shaping the future of digital transformation. With a focus on cutting-edge technology and streamlined processes, this role offers an exciting opportunity to make a real difference in the way this company operates. If you thrive in a dynamic environment and enjoy engaging with people, this could be the perfect role for you. What You Will Do: • Conduct a comprehensive Training Needs Analysis (TNA) to identify process requirements and key stakeholders. • Design and create role-based SAP user training using tools such as SAP Enable Now and Articulate RISE. • Develop engaging training materials, including classroom courses, online modules, videos, simulations, and quick reference guides. • Evaluate SAP users' knowledge levels and ensure effective learning outcomes. • Deliver process-based blended learning packages and host on-site training events across locations. • Provide hands-on support through drop-in sessions and floor-walking, ensuring seamless adoption of new systems. • Collaborate with cross-functional teams to align training with business processes and deployment plans. What You Will Bring: • Proven experience as an SAP user, with a strong understanding of SAP systems. • Extensive experience in creating and delivering training programmes. • Expertise in developing simulation-based training content. • Familiarity with SAP Enable Now and Articulate RISE (desirable but not essential). • Exceptional communication and stakeholder engagement skills, with the ability to inspire and guide learners. As an SAP Systems Trainer, you will play a crucial role in equipping employees with the skills and knowledge needed to embrace a unified, end-to-end process. By delivering live data and connected dashboards, you will empower teams to focus on creating true value. This role underpins the company's commitment to innovation and operational excellence, making it an exciting opportunity to contribute to a forward-thinking organisation. Location: This role is based on site in Solihull, with travel to other West Midlands sites and Liverpool, providing a varied and engaging work environment. Interested? Don't miss the chance to be part of this transformative journey. If you're ready to take the next step in your career and make a meaningful impact, apply now and let's start your journey as an SAP Systems Trainer today! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Your new company As one of the world's largest networks of audit, tax and consulting firms, this organisation delivers big ideas and premium service to help middle-market businesses thrive. They are a fast-growing firm with huge ambitions. They have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything they do, motivating and inspiring them to become better every day. If you are looking for an organisation to build a future and make an immediate impact, then this is the role for you. Your new role The Tax Technology team is dynamic, fast-paced and mission-driven. This role is an internal, national tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You'll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with the internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.They offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with the potential to influence on a global scale driving the digital transformation within the Tax business. You will make an impact by: Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions. Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service. Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions. Testing and refining: Participating in functional and user testing, ensuring technology solutions meet business requirements and delivering measurable results. What you'll need to succeed The ideal candidate is someone who thrives on variety, loves learning new things, and enjoys connecting with people. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! Experience in Tax Technology - either in an internal or external facing role. Knowledge of tax compliance and advisory processes. Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes. Skilled in translating business requirements into user stories, wireframes, or workflows. Comfortable using data analytics to identify opportunities, track KPIs, and measure success. Strong communicator with the ability to influence across teams. Commercially minded, detail-oriented, and passionate about making processes smarter and faster. Highly organised. Great attention to detail. What you'll get in return Hybrid and Flexible working 26 Days Holiday (with the option of purchasing additional days) Lifestyle, Health, and Wellbeing, including financial wellbeing benefits such as financial tools, an electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 27, 2026
Full time
Your new company As one of the world's largest networks of audit, tax and consulting firms, this organisation delivers big ideas and premium service to help middle-market businesses thrive. They are a fast-growing firm with huge ambitions. They have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything they do, motivating and inspiring them to become better every day. If you are looking for an organisation to build a future and make an immediate impact, then this is the role for you. Your new role The Tax Technology team is dynamic, fast-paced and mission-driven. This role is an internal, national tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You'll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with the internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.They offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with the potential to influence on a global scale driving the digital transformation within the Tax business. You will make an impact by: Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions. Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service. Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions. Testing and refining: Participating in functional and user testing, ensuring technology solutions meet business requirements and delivering measurable results. What you'll need to succeed The ideal candidate is someone who thrives on variety, loves learning new things, and enjoys connecting with people. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! Experience in Tax Technology - either in an internal or external facing role. Knowledge of tax compliance and advisory processes. Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes. Skilled in translating business requirements into user stories, wireframes, or workflows. Comfortable using data analytics to identify opportunities, track KPIs, and measure success. Strong communicator with the ability to influence across teams. Commercially minded, detail-oriented, and passionate about making processes smarter and faster. Highly organised. Great attention to detail. What you'll get in return Hybrid and Flexible working 26 Days Holiday (with the option of purchasing additional days) Lifestyle, Health, and Wellbeing, including financial wellbeing benefits such as financial tools, an electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Overview The Senior Creative Designer will join the team on a hybrid basis from our stunning central Leeds office, so you'll need to be within a commutable distance to enable you to be in the office each week with the team. You'll be responsible for leading creative development across share plan communication projects, delivering strategic design, storytelling and client-centric visual communications. The role requires an experienced designer, who can independently manage the full creative lifecycle, from ideation and content creation through to mock-ups, refinement and final delivery. You will partner with internal stakeholders, project teams and clients to translate complex share plan information into compelling, engaging and on brand communication materials for client's employees. You'll get the chance to follow your chosen career path anywhere in MUFG Pension & Market Services, joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are numerous opportunities to learn new skills and develop in your career with the support you need to succeed. Benefits 26 days annual leave, plus a wellbeing day, a volunteer day, bank holidays and the opportunity to buy up to 5 days' extra each year Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions; Car Salary Sacrifice scheme Appreciate programme: Employee recognition programme Company Pension Scheme Medical insurance Life Assurance Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave Requirements 7+ years professional graphic design experience, ideally within either a financial services, corporate or professional services environment 5+ years of leading end-to-end creative projects, including direct client interaction Proven ability to develop concepts, write supporting content and deliver polished, final designs Demonstrable experience managing multiple concurrent projects independently Exceptional verbal and written communications skills, with the confidence to build and maintain strong working relationships with a variety of stakeholders Expert level proficiency in Adobe Creative Cloud (InDesign, Illustrator, Photoshop) with a strong capability in digital and print design, layout and visual communication Creative, conceptual thinking, with strong storytelling skills, in addition to strong copywriting and content shaping abilities A collaborative team player with excellent presentation and organisational skills Exceptional attention to detail, with a proactive and self-driven personality and a commitment to quality Nice to have Experience creating interactive or digital first communications would be desirable Day to Day, you will Lead the creative direction for share plan communication projects, ensuring consistency with brand guidelines and client objectives Develop and present creative concepts, narratives, storyboards and rationale to both internal teams and clients Provide strategic, creative input to improve clarity of communication, impact and engagement Contribute to the revenue generation from share plan communication Shape the narrative and messaging for participant communications across print and digital channels Write and refine content to enhance readability, comprehension and user experience Work closely with both the project and client teams to align visual messaging with communication goals Produce initial concepts, visual directions, mock-ups and high-quality final assets Deliver multi-format designs including brochures, explainer materials, participant guides, infographics, digital assets and slide decks Manage revisions, version control and feedback cycles to ensure timely, high-quality delivery, championing design excellence and innovation across the MUFG Corporate Markets division Work collaboratively with internal teams, client managers and external partners, leading creative discussions, presenting ideas with clarity and confidence Independently manage multiple projects, setting priorities and driving progress Maintain high design standards and ensure alignment with brand and marketing guidelines, identifying opportunities to improve creative processes, tools and techniques Build and cultivate collaborative working relationships with key stakeholders and within the team, including business development, relationship management, share plan advisory, marketing, compliance and any other relevant teams across the business to ensure the effective and integrated delivery of the programmes The above list of key accountabilities is not an exhaustive list and may change from time to time based on business needs. About Us MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets - safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights. About the Team Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe. Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division. MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values. We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment. Job Info Job Identification 14761 Job Category Sales & Business Development Posting Date 04/01/2026, 09:54 AM Locations Central Square, Leeds , LS1 4DL, GB
Apr 27, 2026
Full time
Overview The Senior Creative Designer will join the team on a hybrid basis from our stunning central Leeds office, so you'll need to be within a commutable distance to enable you to be in the office each week with the team. You'll be responsible for leading creative development across share plan communication projects, delivering strategic design, storytelling and client-centric visual communications. The role requires an experienced designer, who can independently manage the full creative lifecycle, from ideation and content creation through to mock-ups, refinement and final delivery. You will partner with internal stakeholders, project teams and clients to translate complex share plan information into compelling, engaging and on brand communication materials for client's employees. You'll get the chance to follow your chosen career path anywhere in MUFG Pension & Market Services, joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are numerous opportunities to learn new skills and develop in your career with the support you need to succeed. Benefits 26 days annual leave, plus a wellbeing day, a volunteer day, bank holidays and the opportunity to buy up to 5 days' extra each year Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions; Car Salary Sacrifice scheme Appreciate programme: Employee recognition programme Company Pension Scheme Medical insurance Life Assurance Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave Requirements 7+ years professional graphic design experience, ideally within either a financial services, corporate or professional services environment 5+ years of leading end-to-end creative projects, including direct client interaction Proven ability to develop concepts, write supporting content and deliver polished, final designs Demonstrable experience managing multiple concurrent projects independently Exceptional verbal and written communications skills, with the confidence to build and maintain strong working relationships with a variety of stakeholders Expert level proficiency in Adobe Creative Cloud (InDesign, Illustrator, Photoshop) with a strong capability in digital and print design, layout and visual communication Creative, conceptual thinking, with strong storytelling skills, in addition to strong copywriting and content shaping abilities A collaborative team player with excellent presentation and organisational skills Exceptional attention to detail, with a proactive and self-driven personality and a commitment to quality Nice to have Experience creating interactive or digital first communications would be desirable Day to Day, you will Lead the creative direction for share plan communication projects, ensuring consistency with brand guidelines and client objectives Develop and present creative concepts, narratives, storyboards and rationale to both internal teams and clients Provide strategic, creative input to improve clarity of communication, impact and engagement Contribute to the revenue generation from share plan communication Shape the narrative and messaging for participant communications across print and digital channels Write and refine content to enhance readability, comprehension and user experience Work closely with both the project and client teams to align visual messaging with communication goals Produce initial concepts, visual directions, mock-ups and high-quality final assets Deliver multi-format designs including brochures, explainer materials, participant guides, infographics, digital assets and slide decks Manage revisions, version control and feedback cycles to ensure timely, high-quality delivery, championing design excellence and innovation across the MUFG Corporate Markets division Work collaboratively with internal teams, client managers and external partners, leading creative discussions, presenting ideas with clarity and confidence Independently manage multiple projects, setting priorities and driving progress Maintain high design standards and ensure alignment with brand and marketing guidelines, identifying opportunities to improve creative processes, tools and techniques Build and cultivate collaborative working relationships with key stakeholders and within the team, including business development, relationship management, share plan advisory, marketing, compliance and any other relevant teams across the business to ensure the effective and integrated delivery of the programmes The above list of key accountabilities is not an exhaustive list and may change from time to time based on business needs. About Us MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets - safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights. About the Team Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe. Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division. MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values. We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment. Job Info Job Identification 14761 Job Category Sales & Business Development Posting Date 04/01/2026, 09:54 AM Locations Central Square, Leeds , LS1 4DL, GB
Infrastructure Manager, EUC Manager, Head of IT, Head of Digital Workplace, remote Our client, am industry leading organisation, is looking to hire an EUC/Digital Workplace manager of manage a team of 15 at their Swindon offices (remote working an option with occasional travel to Swindon). The successful candidate will provide technical and visionary leadership to shape our clients EUC/Digital Workplace strategy. You will also act as a senior change leader within Technology Services, influencing decision-making across the business, including partners, to ensure Digital Workplace initiatives contribute directly to strategic organisational outcomes. Suitable applicants will have experience managing similar size EUC teams in a Microsoft environment e.g. SharePoint Teams, MS-Teams, O365. Engagement via umbrella company only; all taxes & NI deducted at source.Remote working - occasional travel to site in Swindon. Examples of accountability: - Setting the long-term vision and multiyear strategy for the Digital Workplace Leading strategic engagement to influence how digital tools shape future ways of working Acting as a senior advisor to leadership on modern workplace trend and digital employee experience strategy Driving enterprise level adoption and behaviour change to embed Digital Workplace capabilities Providing inspirational leadership, developing a high-performing, outcomes focused Digital Workplace organisation that role models modern ways of working Ensuring alignment with the security and architecture teams with respect to implementation of security controls. Skills and experience required: - Strong understanding of digital workplace technologies and enterprise collaboration platforms. Experience in service design and release management. Experience of delivering & leading a technology orientated function Project management skills with the ability to produce compelling business cases. Experience working with senior stakeholders with the capability to communicate tech. terminology to non-IT literate business partners. Experience of budget management, ideally circa £3m and above. Working knowledge of ITIL Working with strategic delivery partners to drive value and performance with respect delivery of enabling technology related services Proven procurement and commercial skills. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Apr 27, 2026
Contractor
Infrastructure Manager, EUC Manager, Head of IT, Head of Digital Workplace, remote Our client, am industry leading organisation, is looking to hire an EUC/Digital Workplace manager of manage a team of 15 at their Swindon offices (remote working an option with occasional travel to Swindon). The successful candidate will provide technical and visionary leadership to shape our clients EUC/Digital Workplace strategy. You will also act as a senior change leader within Technology Services, influencing decision-making across the business, including partners, to ensure Digital Workplace initiatives contribute directly to strategic organisational outcomes. Suitable applicants will have experience managing similar size EUC teams in a Microsoft environment e.g. SharePoint Teams, MS-Teams, O365. Engagement via umbrella company only; all taxes & NI deducted at source.Remote working - occasional travel to site in Swindon. Examples of accountability: - Setting the long-term vision and multiyear strategy for the Digital Workplace Leading strategic engagement to influence how digital tools shape future ways of working Acting as a senior advisor to leadership on modern workplace trend and digital employee experience strategy Driving enterprise level adoption and behaviour change to embed Digital Workplace capabilities Providing inspirational leadership, developing a high-performing, outcomes focused Digital Workplace organisation that role models modern ways of working Ensuring alignment with the security and architecture teams with respect to implementation of security controls. Skills and experience required: - Strong understanding of digital workplace technologies and enterprise collaboration platforms. Experience in service design and release management. Experience of delivering & leading a technology orientated function Project management skills with the ability to produce compelling business cases. Experience working with senior stakeholders with the capability to communicate tech. terminology to non-IT literate business partners. Experience of budget management, ideally circa £3m and above. Working knowledge of ITIL Working with strategic delivery partners to drive value and performance with respect delivery of enabling technology related services Proven procurement and commercial skills. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Your new company A leading UK and international law firm who combine a full-service offering with a practical, client-first approach, delivering high-quality legal advice to a range of clients, including businesses, not-for-profit organisations and private individuals. They have multiple offices globally and over 400 specialist lawyers covering various industries including private wealth, property, technology and media. They have 300 years of history providing strong service excellence to their clients and pride themselves on offering a personal approach founded on deeply held values and technical expertise. Your new role A Product Manager is urgently required to join the organisation to take ownership of the newly implemented Aderant practie management/ finance system. They will be responsible for driving the ongoing adoption, optimisation and value realisation across the firm. The Product Manager will define and maintain the product roadmap for the Aderant product within the business. This will include continuous enhancement of the product and the related finance and operational processes. This is a pivotal role in shaping how the organisation leverage Aderant to improve efficiency, enable data-driven insight and streamline financial processes in delivering exceptional client service. The Product Manager will lead the delivery of enhancements into Aderant, including requirements definition, solution design, testing and release planning. They will act as the primary point of contact between Finance, IT, legal operations and other stakeholders on Aderant functionality. This will also include championing user experience, gathering requirements, understanding pain points and identifying improvement opportunities. What you'll need to succeed Strong Product Management skills Business Analysis experience Solid stakeholder engagement skills - ability to manage and co-ordinate cross-functional delivery teams Understanding of finance processes ideally gained within a law firm (inc billings, WIP, collections, matter management, time entry and expenses Demonstrable experience of leading enhancements, upgrades, integrations or optimisation projects Experience with Aderant product and strong knowledge of modules such as Bulling, Collections, Entity Management, Expert Time, Expenses, workflows and reporting would be ideal (but not essential) Experience within professional services or legal environments highly desirable. What you'll get in return Excellent basic salary of £100K Discretionary bonusHybrid working (very flexible working environment) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 27, 2026
Full time
Your new company A leading UK and international law firm who combine a full-service offering with a practical, client-first approach, delivering high-quality legal advice to a range of clients, including businesses, not-for-profit organisations and private individuals. They have multiple offices globally and over 400 specialist lawyers covering various industries including private wealth, property, technology and media. They have 300 years of history providing strong service excellence to their clients and pride themselves on offering a personal approach founded on deeply held values and technical expertise. Your new role A Product Manager is urgently required to join the organisation to take ownership of the newly implemented Aderant practie management/ finance system. They will be responsible for driving the ongoing adoption, optimisation and value realisation across the firm. The Product Manager will define and maintain the product roadmap for the Aderant product within the business. This will include continuous enhancement of the product and the related finance and operational processes. This is a pivotal role in shaping how the organisation leverage Aderant to improve efficiency, enable data-driven insight and streamline financial processes in delivering exceptional client service. The Product Manager will lead the delivery of enhancements into Aderant, including requirements definition, solution design, testing and release planning. They will act as the primary point of contact between Finance, IT, legal operations and other stakeholders on Aderant functionality. This will also include championing user experience, gathering requirements, understanding pain points and identifying improvement opportunities. What you'll need to succeed Strong Product Management skills Business Analysis experience Solid stakeholder engagement skills - ability to manage and co-ordinate cross-functional delivery teams Understanding of finance processes ideally gained within a law firm (inc billings, WIP, collections, matter management, time entry and expenses Demonstrable experience of leading enhancements, upgrades, integrations or optimisation projects Experience with Aderant product and strong knowledge of modules such as Bulling, Collections, Entity Management, Expert Time, Expenses, workflows and reporting would be ideal (but not essential) Experience within professional services or legal environments highly desirable. What you'll get in return Excellent basic salary of £100K Discretionary bonusHybrid working (very flexible working environment) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.We are looking for Customer Service Advisors to join our Driver Care team located in Lyde Green, Bristol (BS16 7LB) on a permanent basis. We are specifically keen to hear from applicants who have experience within a customer facing role.The key responsibilities of the role are as follows: Develop and maintain a comprehensive understanding of our multiple business channels and business processes. Develop and maintain a detailed knowledge of each department's key responsibilities and function and develop effective working relationships that ensure positive outcomes for the customer. Provision of first line response across multiple mediums to all incoming customer queries and or requests, providing where possible an immediate resolution and ensuring the Customer's expectations are managed in adherence with agreed Service levels. Effectively 'triage' all queries and or complaints where an immediate resolution is not possible, and ensure appropriate action is taken to resolve within agreed service levels Use workflow processes to record queries and allocate tasks as appropriate allowing completion by others where appropriate Pro-actively follow up and manage to conclusion any issues arising from our customer feedback mechanisms. Make proactive calls to customers as part of our Customer Excellence strategy. Proactively look for opportunities to improve service delivery and customer satisfaction then make suggestions as appropriate. Undertake training to pass legislative requirementsSkills and experience required Proven experience in managing customer expectations and service delivery Excellent communication skills: written, verbal. Understand the need to work within legislative guidelines and look for solutions within the framework Problem solving and ability to look for process improvements, Ability to influence others, manage difficult situations Commercial awareness and understanding of business processesThis is a telephone based role so important you're happy on the phones and keen to help, with a can do attitude.What we offerSalary £24,555 per annum37.5 hour week, Monday to Friday. No weekends!Generous contributory pension scheme 25 days holiday, in addition to bank holidays Volunteering days to assist in charity work Sustainability Initiatives Holiday buy / sell (subject to conditions) Travel Insurance (cost associated) Dental Insurance (cost associated) Flexible working options available Eligibility for Annual Bonus Scheme Study support (where applicable) Enhanced parental leave Generous Employee Referral Scheme (£1000) Cycle2work Scheme Free breakfast / fruit in the Bristol office EV charging points, bike storage, shower & changing facilities, car parkingWith over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. ALD Automotive LeasePlan are rebranding to Ayvens across all 42 countries by 2025.
Apr 27, 2026
Full time
At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.We are looking for Customer Service Advisors to join our Driver Care team located in Lyde Green, Bristol (BS16 7LB) on a permanent basis. We are specifically keen to hear from applicants who have experience within a customer facing role.The key responsibilities of the role are as follows: Develop and maintain a comprehensive understanding of our multiple business channels and business processes. Develop and maintain a detailed knowledge of each department's key responsibilities and function and develop effective working relationships that ensure positive outcomes for the customer. Provision of first line response across multiple mediums to all incoming customer queries and or requests, providing where possible an immediate resolution and ensuring the Customer's expectations are managed in adherence with agreed Service levels. Effectively 'triage' all queries and or complaints where an immediate resolution is not possible, and ensure appropriate action is taken to resolve within agreed service levels Use workflow processes to record queries and allocate tasks as appropriate allowing completion by others where appropriate Pro-actively follow up and manage to conclusion any issues arising from our customer feedback mechanisms. Make proactive calls to customers as part of our Customer Excellence strategy. Proactively look for opportunities to improve service delivery and customer satisfaction then make suggestions as appropriate. Undertake training to pass legislative requirementsSkills and experience required Proven experience in managing customer expectations and service delivery Excellent communication skills: written, verbal. Understand the need to work within legislative guidelines and look for solutions within the framework Problem solving and ability to look for process improvements, Ability to influence others, manage difficult situations Commercial awareness and understanding of business processesThis is a telephone based role so important you're happy on the phones and keen to help, with a can do attitude.What we offerSalary £24,555 per annum37.5 hour week, Monday to Friday. No weekends!Generous contributory pension scheme 25 days holiday, in addition to bank holidays Volunteering days to assist in charity work Sustainability Initiatives Holiday buy / sell (subject to conditions) Travel Insurance (cost associated) Dental Insurance (cost associated) Flexible working options available Eligibility for Annual Bonus Scheme Study support (where applicable) Enhanced parental leave Generous Employee Referral Scheme (£1000) Cycle2work Scheme Free breakfast / fruit in the Bristol office EV charging points, bike storage, shower & changing facilities, car parkingWith over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. ALD Automotive LeasePlan are rebranding to Ayvens across all 42 countries by 2025.
