Service Controller / Advisor Spider is advertising on behalf of a very successful family run company working in the Commercial vehicle Sector. They are looking to recruit an experienced Service Controller / Advisor to join their team on a permanent full-time basis for their head office based in Colchester, Essex. Why them: A successful, family-run business with over 35 years experience in the Commercial Vehicle sector. They provide a comprehensive range of services and products for customers of all sizes, from large PLCs to single vehicle operators, staying up to date with the latest vehicle and ancillary technologies. The company invests in training, technology, and experienced people to deliver excellent service nationwide, guided by a team of directors and a strong management and technician team. Company Benefits: Competitive Salary: Salary from £30,000 per annum Holiday: 25 days holiday plus bank and public holidays Benefits: Opportunities for career development within a progressive Company, Supportive and dynamic team environment, Training in refrigeration service systems and scheduling tools About the role: As a Service Controller / Advisor you will be supporting the Refrigeration Service Department by coordinating service activities, managing engineer schedules, handling customer enquiries, and ensuring timely completion of maintenance and repair works. You will act as the link between clients, field engineers, and internal departments, and will manage service jobs, process reports, and track maintenance schedules. Working hours for this role are (Apply online only), Monday to Friday. Main Duties and Responsibilities: • Acting as the first point of contact for customer enquiries and service requests • Logging service calls accurately and providing clients with timely updates • Offering technical and administrative support on service contracts, job progress and reports • Creating and managing service jobs within the company s service management systems • Processing engineer job reports and service documentation for invoicing and compliance • Tracking and updating maintenance schedules and service contracts About you: As a Service Controller / Advisor you will have strong administrative and organisational skills, with the ability to multitask in a fast-paced service environment. You will have excellent communication and customer service skills and be confident working independently or as part of a team. Previous experience as a Service Coordinator, Service Advisor, or Controller within the Automotive, HVAC, or refrigeration industry would be an advantage but is not essential. You will be proficient in Microsoft Office and service management software. Understanding of refrigeration systems, HVAC terminology, and engineering service processes would be desirable but not essential. If you have the relevant skills and experience for the Service Controller / Advisor role and would like to join this company, then please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through an Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
Dec 09, 2025
Full time
Service Controller / Advisor Spider is advertising on behalf of a very successful family run company working in the Commercial vehicle Sector. They are looking to recruit an experienced Service Controller / Advisor to join their team on a permanent full-time basis for their head office based in Colchester, Essex. Why them: A successful, family-run business with over 35 years experience in the Commercial Vehicle sector. They provide a comprehensive range of services and products for customers of all sizes, from large PLCs to single vehicle operators, staying up to date with the latest vehicle and ancillary technologies. The company invests in training, technology, and experienced people to deliver excellent service nationwide, guided by a team of directors and a strong management and technician team. Company Benefits: Competitive Salary: Salary from £30,000 per annum Holiday: 25 days holiday plus bank and public holidays Benefits: Opportunities for career development within a progressive Company, Supportive and dynamic team environment, Training in refrigeration service systems and scheduling tools About the role: As a Service Controller / Advisor you will be supporting the Refrigeration Service Department by coordinating service activities, managing engineer schedules, handling customer enquiries, and ensuring timely completion of maintenance and repair works. You will act as the link between clients, field engineers, and internal departments, and will manage service jobs, process reports, and track maintenance schedules. Working hours for this role are (Apply online only), Monday to Friday. Main Duties and Responsibilities: • Acting as the first point of contact for customer enquiries and service requests • Logging service calls accurately and providing clients with timely updates • Offering technical and administrative support on service contracts, job progress and reports • Creating and managing service jobs within the company s service management systems • Processing engineer job reports and service documentation for invoicing and compliance • Tracking and updating maintenance schedules and service contracts About you: As a Service Controller / Advisor you will have strong administrative and organisational skills, with the ability to multitask in a fast-paced service environment. You will have excellent communication and customer service skills and be confident working independently or as part of a team. Previous experience as a Service Coordinator, Service Advisor, or Controller within the Automotive, HVAC, or refrigeration industry would be an advantage but is not essential. You will be proficient in Microsoft Office and service management software. Understanding of refrigeration systems, HVAC terminology, and engineering service processes would be desirable but not essential. If you have the relevant skills and experience for the Service Controller / Advisor role and would like to join this company, then please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through an Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
Service Desk Coordinator Location: Office-based, Central London Employment: Permanent, Full-Time IN2-AV Recruitment is partnering with a leading high-end technology integration specialist to find an organised and proactive Service Desk Coordinator to join their dedicated aftercare team. Our client designs and supports cutting-edge smart home and boutique hospitality systems-spanning IT, lighting, audio-visual, control, cinema and immersive environments. They are known for delivering beautifully engineered, intuitive technology solutions and maintaining long-term relationships with discerning, high-profile clients. Their service team provides exceptional 24/7 support, and this role is key to ensuring a seamless customer experience. The Role As Service Desk Coordinator, you will manage all incoming service tickets, assess and allocate work, and oversee tasks from creation through to completion. You ll work closely with engineers, clients, and wider internal teams to ensure issues are resolved promptly and professionally. This is a busy, client-facing role requiring outstanding organisation and communication skills. You ll play a vital part in maintaining service excellence and supporting the efficiency of the engineering team. Key Responsibilities Manage the service inbox, prioritising requests in line with SLAs and urgency. Log and update client details within the CRM, ensuring records are accurate. Allocate tasks to service engineers, monitoring workloads and maintaining capacity for urgent jobs. Track progress of all service tickets, ensuring timely updates and completion. Maintain clear, professional communication with clients throughout the process. Coordinate daily engineer schedules, including reassignments when required. Support with quotes, stock orders and contract renewals. Oversee the on-call rota and annual leave planning for engineers. Help drive service efficiency by monitoring contract usage and engineer time. Skills & Experience Strong administrative abilities with excellent attention to detail. Experience scheduling site or service visits in a busy technical environment. Confident, professional communication skills, particularly over the phone. Ability to juggle multiple priorities and work under pressure. Competent IT skills across Microsoft Office and ticketing/CRM systems. Background in customer service, service coordination, IT, engineering or AV is highly desirable. Why Apply? Competitive salary and benefits 23 days holiday + bank holidays + your birthday off Company pension Regular team social events Ongoing training and development 37.5-hour working week If you re a highly organised coordinator who thrives in a fast-paced environment and enjoys working with smart technology, we want to hear from you. Apply today through IN2-AV Recruitment.
Dec 09, 2025
Full time
Service Desk Coordinator Location: Office-based, Central London Employment: Permanent, Full-Time IN2-AV Recruitment is partnering with a leading high-end technology integration specialist to find an organised and proactive Service Desk Coordinator to join their dedicated aftercare team. Our client designs and supports cutting-edge smart home and boutique hospitality systems-spanning IT, lighting, audio-visual, control, cinema and immersive environments. They are known for delivering beautifully engineered, intuitive technology solutions and maintaining long-term relationships with discerning, high-profile clients. Their service team provides exceptional 24/7 support, and this role is key to ensuring a seamless customer experience. The Role As Service Desk Coordinator, you will manage all incoming service tickets, assess and allocate work, and oversee tasks from creation through to completion. You ll work closely with engineers, clients, and wider internal teams to ensure issues are resolved promptly and professionally. This is a busy, client-facing role requiring outstanding organisation and communication skills. You ll play a vital part in maintaining service excellence and supporting the efficiency of the engineering team. Key Responsibilities Manage the service inbox, prioritising requests in line with SLAs and urgency. Log and update client details within the CRM, ensuring records are accurate. Allocate tasks to service engineers, monitoring workloads and maintaining capacity for urgent jobs. Track progress of all service tickets, ensuring timely updates and completion. Maintain clear, professional communication with clients throughout the process. Coordinate daily engineer schedules, including reassignments when required. Support with quotes, stock orders and contract renewals. Oversee the on-call rota and annual leave planning for engineers. Help drive service efficiency by monitoring contract usage and engineer time. Skills & Experience Strong administrative abilities with excellent attention to detail. Experience scheduling site or service visits in a busy technical environment. Confident, professional communication skills, particularly over the phone. Ability to juggle multiple priorities and work under pressure. Competent IT skills across Microsoft Office and ticketing/CRM systems. Background in customer service, service coordination, IT, engineering or AV is highly desirable. Why Apply? Competitive salary and benefits 23 days holiday + bank holidays + your birthday off Company pension Regular team social events Ongoing training and development 37.5-hour working week If you re a highly organised coordinator who thrives in a fast-paced environment and enjoys working with smart technology, we want to hear from you. Apply today through IN2-AV Recruitment.
We're supporting a leading international manufacturer in hiring an experienced Sales Coordinator to join their high-performing team. This is a key customer-facing role, ideal for someone who thrives in a fast-paced, technical environment. As Sales Coordinator Responsibilities include: Serve as the main point of contact for customers, managing quotes, enquiries, and orders within 24 hours click apply for full job details
Dec 09, 2025
Full time
We're supporting a leading international manufacturer in hiring an experienced Sales Coordinator to join their high-performing team. This is a key customer-facing role, ideal for someone who thrives in a fast-paced, technical environment. As Sales Coordinator Responsibilities include: Serve as the main point of contact for customers, managing quotes, enquiries, and orders within 24 hours click apply for full job details
Overview This Pan European organisation is looking to hire an ERP Analyst/Coordinator. You will have worked with ERP systems as either an analyst, support, data or a reporting capacity and ideally you will have some integration or implementation exposure. Furthermore, you will be able to manipulate & extract data and deliver reports via Power BI. Your role will grow into becoming an ERP integration / development specialist over the first 12 to 18 months and as the group look to streamline their ERP platform from SAGE 200 + Navision 2018 (plus other vendors), into a common D365 solution. Job Specification A strong career opportunity has arisen for a suitably qualified and experienced individual to join our team in the position of ERP Systems Analyst. This opportunity would suit someone with 3 to 5 years experience in the discipline, looking to develop and progress in their career. Employed on a full-time basis and reporting to the IT and Business Systems Officer, the ERP Systems Analyst will play a critical role supporting the commercial, operational, and financial information systems. The successful applicants will contribute to the implementation, ongoing development, and continuous improvement of our ERP system, with a particular focus on Dynamics 365 / Navision. Additionally, the desired candidate will be required to implement structured improvements to existing ERP processes, optimising reporting, and ensuring seamless system integration across the group. This role will work closely with external IT and ERP service providers to meet the organization's evolving needs while ensuring that all users are fully supported and trained in ERP usage. Key tasks and accountabilities ERP System Management: Given time, take ownership of the successful integration and implementation, development, and ongoing optimisation of Dynamics 365 / Navision to support group business objectives. Business Process Analysis: Analyse business requirements and translate them into technical and functional ERP solutions that drive efficiency across commercial, operational, and financial processes. Data Migration & Integration: Manage the migration of data to and from other systems, ensuring the ERP system is updated with accurate, timely information to support business operations. Customization & Configuration: Work with service providers to customize Dynamics 365 / Navision to meet business-specific needs, ensuring the system remains scalable and adaptable as the business grows. Finance Interaction: Focus on optimising the Finance department's interaction with the ERP system to enable accurate and timely financial reporting. User Support & Training: Provide ongoing support to ERP users, managing end-user settings to maintain functionality and security. Train existing and new staff members to ensure effective use of the ERP system, supplemented by the creation of detailed user documentation. Continuous Improvement: Identify and implement improvements to ERP processes to streamline operations and enhance reporting capabilities, including the development of ad-hoc spreadsheets or databases to support department-specific needs. Help Desk Function: Act as the first point of contact for ERP-related issues, prioritising tasks and ensuring timely resolution through collaboration with external service providers. IT & Systems Audits: Conduct regular audits of IT and ERP systems in collaboration with external IT agents and group colleagues to assess suitability and recommend improvements. Applicants should possess a proven experience in implementing, managing, and optimising Dynamics 365 / Navision (or similar ERP systems), strong understanding of business process analysis, with the ability to translate business needs into ERP functionality. Experience in data migration, integration, and system customization is essential as is the ability to problem-solve and deliver a proactive approach to continuous improvement. Strong interpersonal skills are essential as the role will require the successful applicants to work effectively with cross-functional teams and external providers. Familiarity with finance processes and reporting requirements within an ERP system is essential as is the ability to prepare and deliver training across all teams within the organisation. Applicants should possess previous experience in a manufacturing or multi-site environment, knowledge of SQL or other relevant database languages and a strong understanding of IT infrastructure, including networking and security best practices. The successful candidate will be detail-oriented with strong analytical skills, proactive, solution-focused mindset and demonstrate the ability to work independently and as part of a team with a commitment to continuous learning and professional development. As the role will require the postholder to travel to multiple locations in the UK, a UK driving licence is essential. Note: This is a great opportunity for a suitably qualified and experienced individual to join a committed and dedicated team at a time of growth in a rewarding and engaging environment and a great workplace community. Compliance Right to work in the UK confirmation: Yes. Privacy policy: Read our Privacy Policy.
Dec 09, 2025
Full time
Overview This Pan European organisation is looking to hire an ERP Analyst/Coordinator. You will have worked with ERP systems as either an analyst, support, data or a reporting capacity and ideally you will have some integration or implementation exposure. Furthermore, you will be able to manipulate & extract data and deliver reports via Power BI. Your role will grow into becoming an ERP integration / development specialist over the first 12 to 18 months and as the group look to streamline their ERP platform from SAGE 200 + Navision 2018 (plus other vendors), into a common D365 solution. Job Specification A strong career opportunity has arisen for a suitably qualified and experienced individual to join our team in the position of ERP Systems Analyst. This opportunity would suit someone with 3 to 5 years experience in the discipline, looking to develop and progress in their career. Employed on a full-time basis and reporting to the IT and Business Systems Officer, the ERP Systems Analyst will play a critical role supporting the commercial, operational, and financial information systems. The successful applicants will contribute to the implementation, ongoing development, and continuous improvement of our ERP system, with a particular focus on Dynamics 365 / Navision. Additionally, the desired candidate will be required to implement structured improvements to existing ERP processes, optimising reporting, and ensuring seamless system integration across the group. This role will work closely with external IT and ERP service providers to meet the organization's evolving needs while ensuring that all users are fully supported and trained in ERP usage. Key tasks and accountabilities ERP System Management: Given time, take ownership of the successful integration and implementation, development, and ongoing optimisation of Dynamics 365 / Navision to support group business objectives. Business Process Analysis: Analyse business requirements and translate them into technical and functional ERP solutions that drive efficiency across commercial, operational, and financial processes. Data Migration & Integration: Manage the migration of data to and from other systems, ensuring the ERP system is updated with accurate, timely information to support business operations. Customization & Configuration: Work with service providers to customize Dynamics 365 / Navision to meet business-specific needs, ensuring the system remains scalable and adaptable as the business grows. Finance Interaction: Focus on optimising the Finance department's interaction with the ERP system to enable accurate and timely financial reporting. User Support & Training: Provide ongoing support to ERP users, managing end-user settings to maintain functionality and security. Train existing and new staff members to ensure effective use of the ERP system, supplemented by the creation of detailed user documentation. Continuous Improvement: Identify and implement improvements to ERP processes to streamline operations and enhance reporting capabilities, including the development of ad-hoc spreadsheets or databases to support department-specific needs. Help Desk Function: Act as the first point of contact for ERP-related issues, prioritising tasks and ensuring timely resolution through collaboration with external service providers. IT & Systems Audits: Conduct regular audits of IT and ERP systems in collaboration with external IT agents and group colleagues to assess suitability and recommend improvements. Applicants should possess a proven experience in implementing, managing, and optimising Dynamics 365 / Navision (or similar ERP systems), strong understanding of business process analysis, with the ability to translate business needs into ERP functionality. Experience in data migration, integration, and system customization is essential as is the ability to problem-solve and deliver a proactive approach to continuous improvement. Strong interpersonal skills are essential as the role will require the successful applicants to work effectively with cross-functional teams and external providers. Familiarity with finance processes and reporting requirements within an ERP system is essential as is the ability to prepare and deliver training across all teams within the organisation. Applicants should possess previous experience in a manufacturing or multi-site environment, knowledge of SQL or other relevant database languages and a strong understanding of IT infrastructure, including networking and security best practices. The successful candidate will be detail-oriented with strong analytical skills, proactive, solution-focused mindset and demonstrate the ability to work independently and as part of a team with a commitment to continuous learning and professional development. As the role will require the postholder to travel to multiple locations in the UK, a UK driving licence is essential. Note: This is a great opportunity for a suitably qualified and experienced individual to join a committed and dedicated team at a time of growth in a rewarding and engaging environment and a great workplace community. Compliance Right to work in the UK confirmation: Yes. Privacy policy: Read our Privacy Policy.
Job title: Senior Election Project Officer Reports to job title: Electoral Services Manager Directorate: Central Hub Division: Governance and Law Section: Electoral Services Job purpose Provide support to, and deputise in the absence of, the Electoral Services Manager on the events management and technical administration of elections/referendums on behalf of the Returning Officer, as well as the efficient administration of electoral registration. Principal accountabilities 1. Support the Electoral Services Manager in identifying and implementing service improvements 2. Provide business and project support to the electoral services team to deliver the effective administration of all electoral processes and systems. 3. Plan and deliver major election workstreams in line with legislation and Electoral Commission guidance 4. Provide accurate and authoritative advice by phone and email in response to complex queries to residents, councillors, and council officers on electoral registration and the election process, signposting them towards relevant legislation where necessary. 5. Support the Electoral Services Manager in the provision of reports and briefings as necessary. Elections 6. Responsible for supporting the Electoral Services Manager with the delivery of the election project plan. 7. Lead on events delivery, including polling day operations and the count, responsible for overseeing complex logistics such as venue set-up, coordinating count staff and guests, and liaising with suppliers on equipment deliveries. 8. Support the candidate nominations process including the production of statutory mayoral booklets and checking mayoral candidate nomination papers. 9. Support the recruitment and deliver training of temporary staff, liaising with polling station venues and other stakeholders, and preparing and collating equipment. 10. Provide proactive business support across multiple election workstreams, using sound judgment to resolve operational issues in real time, ensuring continuity and compliance; document solutions and feeding back to the Electoral Services Manager on what has been implemented. Electoral Registration 11. Responsible for the delivery of the annual canvass of the Register of Electors, including the recruitment training and supervision of temporary staff and managing relationships with suppliers as well as the supply of data in accordance with agreed timescales. 12. To ensure that the rolling registration Register updates and associated lists are compiled accurately and are maintained, updated and amended in accordance with statutory requirements processes. 13. To utilise council databases for the purposes of data matching and data mining, keep accurate records of databases accessed and to be the primary contact with data controllers, thus enabling the ERO to fulfil their duties in compiling and maintaining a complete and accurate register of electors. Essential Skills/Qualifications This is a new role due to restructuring and the upcoming election, Client is delivering the upcoming election for the Sussex mayor. The team have a lot of elections experience between them, so the person they are looking for will have more project experience/project management, the elections side of the role can be taught. This role includes events delivery, organising a lot of moving parts - general events experience would put them in good stead for this. Candidates with project management or an events coordinator could be a good fit for this role. Election date is 7th May 2026 - there will be some wrap up to complete following the election taking the role to the end of May. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Dec 09, 2025
Contractor
Job title: Senior Election Project Officer Reports to job title: Electoral Services Manager Directorate: Central Hub Division: Governance and Law Section: Electoral Services Job purpose Provide support to, and deputise in the absence of, the Electoral Services Manager on the events management and technical administration of elections/referendums on behalf of the Returning Officer, as well as the efficient administration of electoral registration. Principal accountabilities 1. Support the Electoral Services Manager in identifying and implementing service improvements 2. Provide business and project support to the electoral services team to deliver the effective administration of all electoral processes and systems. 3. Plan and deliver major election workstreams in line with legislation and Electoral Commission guidance 4. Provide accurate and authoritative advice by phone and email in response to complex queries to residents, councillors, and council officers on electoral registration and the election process, signposting them towards relevant legislation where necessary. 5. Support the Electoral Services Manager in the provision of reports and briefings as necessary. Elections 6. Responsible for supporting the Electoral Services Manager with the delivery of the election project plan. 7. Lead on events delivery, including polling day operations and the count, responsible for overseeing complex logistics such as venue set-up, coordinating count staff and guests, and liaising with suppliers on equipment deliveries. 8. Support the candidate nominations process including the production of statutory mayoral booklets and checking mayoral candidate nomination papers. 9. Support the recruitment and deliver training of temporary staff, liaising with polling station venues and other stakeholders, and preparing and collating equipment. 10. Provide proactive business support across multiple election workstreams, using sound judgment to resolve operational issues in real time, ensuring continuity and compliance; document solutions and feeding back to the Electoral Services Manager on what has been implemented. Electoral Registration 11. Responsible for the delivery of the annual canvass of the Register of Electors, including the recruitment training and supervision of temporary staff and managing relationships with suppliers as well as the supply of data in accordance with agreed timescales. 12. To ensure that the rolling registration Register updates and associated lists are compiled accurately and are maintained, updated and amended in accordance with statutory requirements processes. 13. To utilise council databases for the purposes of data matching and data mining, keep accurate records of databases accessed and to be the primary contact with data controllers, thus enabling the ERO to fulfil their duties in compiling and maintaining a complete and accurate register of electors. Essential Skills/Qualifications This is a new role due to restructuring and the upcoming election, Client is delivering the upcoming election for the Sussex mayor. The team have a lot of elections experience between them, so the person they are looking for will have more project experience/project management, the elections side of the role can be taught. This role includes events delivery, organising a lot of moving parts - general events experience would put them in good stead for this. Candidates with project management or an events coordinator could be a good fit for this role. Election date is 7th May 2026 - there will be some wrap up to complete following the election taking the role to the end of May. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
We are currently looking for a talented Technical Coordinator to join our team at Westerleigh , supporting Technical Manager ensuring food safety, quality and compliance with standards throughout production process. This role involves a range of responsibilities, from managing technical documentation and audits to coordinating with various teams and suppliers, and even investigating complaints click apply for full job details
Dec 09, 2025
Full time
We are currently looking for a talented Technical Coordinator to join our team at Westerleigh , supporting Technical Manager ensuring food safety, quality and compliance with standards throughout production process. This role involves a range of responsibilities, from managing technical documentation and audits to coordinating with various teams and suppliers, and even investigating complaints click apply for full job details
Housing and Land The Housing and Land directorate is responsible for the Mayor's plans to deliver new and improved homes and strong communities. Working closely with boroughs and partners, we manage the Mayor's housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration. About the team The housing crisis is one of the greatest challenges facing the capital - and the Mayor of London is committed to tackling it. The scale of the challenge is huge and the Greater London Authority (GLA) is working hard to address the housing shortage focusing on affordable housing and providing help for people feeling the effects of the housing crisis across London. The Programme Team is based in the Housing Land directorate within the GLA. The directorate consists of around 200 people split between housing delivery, policy, land-based development and support teams. Our overall aim is to deliver the Mayor's housing objectives and improve the lives of Londoners through the work that we do. The Programme Team consists of three senior managers, four senior programme co-ordinators, two programme managers and a reporting analyst. The team is led by the Head of Programme Management, and we support the whole directorate to deliver the Mayor's housing and land objectives. We're a small and well-respected team in the wider GLA and directorate and our focus is always to help improve areas that support delivery of housing programmes. About the role We have an exciting opportunity for an enthusiastic and committed person to join the GLA's Housing and Land Directorate. We are looking for a Senior Manager (Programmes) to join our Programme Team and work on leading strategic programme management and reporting for the Mayor's affordable housing programmes. This vacancy is for a fixed term position for 18 months, we are also advertising for fixed term Senior Programme Coordinator role, also for 18 months, and details are available on the GLA recruitment website. This is a senior level position in the programme team. The role includes leading strategic programme management of affordable housing programmes, risk management, scenario planning and preparing papers that ensure senior stakeholder are fully briefed and aware of progress on delivery. The post holder will work closely with senior level colleagues across the housing sector, within the GLA and with government departments, including the Ministry of Housing Communities and Local Government (MHCLG). The role will include analysis and review of information from a range of sources to produce clear and concise reports and papers for various audiences. There will be room for the post holder to help shape forward direction and continuous improvements that enable the team to stay at the forefront in programme delivery. We are looking for someone who is self-motivated and proactive, can manage multiple programmes in a fast paced and changing environment and can demonstrate excellent attention to detail whilst also being able to identify, summarise and prepare key information at speed. You will be able to confidently present to different senior level audiences and feel at ease with scrutiny and challenge on details that you present. You will have the ability to build strong working relationships across a range of senior stakeholders and colleagues with different backgrounds and experience. You will be used to working in a team environment and will thrive on identifying and implementing improvements in an open and collaborative way. The ideal candidate will have a strong background and experience of using data management tools such as Power BI or similar alongside advanced-level experience of preparing reports and analysis using Excel or other tools, and more importantly, be able to easily use these analytical skills to prepare clear and concise reports. We are looking for someone who has a genuine commitment to team working who can help shape and lead our work with central government to provide confidence and clarity on programme delivery. Whilst knowledge of housing, construction or land development would be beneficial, they are not essential and we welcome applications from candidates with experience in other relevant sectors to bring applicable expertise to this role. The GLA team has a comprehensive training and induction programme to get you up to speed on the key issues related to the role, coupled with wider learning and development to promote individual growth and expertise. What your day will look like Liaising with senior level stakeholders within Housing and Land, the wider GLA, particularly GLA finance and central government departments. With those counterparts, ensuring that their governance requirements are met for the programmes that we manage. Leading on monitoring programme budgets and programme delivery, supporting line reports and others to prepare reports and monitoring tools to set out clear information for internal and external staff. Deputising for the Head of Programme Management at senior level board meetings and directorate management meetings, which will help to set the direction of travel for our affordable housing programmes. Every day will be different and your work will involve close attention to detail to ensure that information and analysis of programmes is accurate and prepared to exemplar standards. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Technical competency: Senior management experience: you will be an experienced senior manager who is able to shape and lead on all aspects of successful programme management and delivery for large scale investment funding programmes. Data and Analysis: You will be an expert data and reporting analyst with a strong background in the use of data management tools such as JasperSoft, Business Objects, Power Builder or similar, plus advanced-level experience with Excel. Behavioural Competencies: Planning and Organising: you will be self-motivated and proactive, can manage multiple projects in a fast paced and changing environment and can demonstrate attention to detail. You would be adept at thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Building and managing relationships: You will have the ability to manage relationships across a range of senior level stakeholders and colleagues with different backgrounds and experience. You will be used to working in a team environment, sharing ideas, and developing innovative approaches to improve processes and delivery in an open and collaborative way. Well-developed communication skills are essential for this role, which will involve implementing operational guidance and translating analysis from large and complex data sets into clear messages and recommendations for senior staff. Communicating and Influencing: you will be able to accurately prepare and clearly present information that articulate arguments and information in a convincing and credible way. You will be able to support and influence senior level stakeholders to understand options and approaches that will continually improve the organisations status. Strategic Thinking: you are able to understand the bigger picture to uncover potential challenges and opportunities for the long term and turn these into a compelling visions for action to help set strategic direction with senior leaders. Further generic details about the GLA Competency Framework Guidelines can be found at the following link: GLA competency framework . This includes further information about each competency listed above and the different level indicators. How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to talk to someone about the role Dominic Ping would be happy to arrange for you to speak someone team about the role. Please contact them at If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date will be taking place Mid-January 2026. Equality, diversity and inclusion . click apply for full job details
Dec 09, 2025
Full time
Housing and Land The Housing and Land directorate is responsible for the Mayor's plans to deliver new and improved homes and strong communities. Working closely with boroughs and partners, we manage the Mayor's housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration. About the team The housing crisis is one of the greatest challenges facing the capital - and the Mayor of London is committed to tackling it. The scale of the challenge is huge and the Greater London Authority (GLA) is working hard to address the housing shortage focusing on affordable housing and providing help for people feeling the effects of the housing crisis across London. The Programme Team is based in the Housing Land directorate within the GLA. The directorate consists of around 200 people split between housing delivery, policy, land-based development and support teams. Our overall aim is to deliver the Mayor's housing objectives and improve the lives of Londoners through the work that we do. The Programme Team consists of three senior managers, four senior programme co-ordinators, two programme managers and a reporting analyst. The team is led by the Head of Programme Management, and we support the whole directorate to deliver the Mayor's housing and land objectives. We're a small and well-respected team in the wider GLA and directorate and our focus is always to help improve areas that support delivery of housing programmes. About the role We have an exciting opportunity for an enthusiastic and committed person to join the GLA's Housing and Land Directorate. We are looking for a Senior Manager (Programmes) to join our Programme Team and work on leading strategic programme management and reporting for the Mayor's affordable housing programmes. This vacancy is for a fixed term position for 18 months, we are also advertising for fixed term Senior Programme Coordinator role, also for 18 months, and details are available on the GLA recruitment website. This is a senior level position in the programme team. The role includes leading strategic programme management of affordable housing programmes, risk management, scenario planning and preparing papers that ensure senior stakeholder are fully briefed and aware of progress on delivery. The post holder will work closely with senior level colleagues across the housing sector, within the GLA and with government departments, including the Ministry of Housing Communities and Local Government (MHCLG). The role will include analysis and review of information from a range of sources to produce clear and concise reports and papers for various audiences. There will be room for the post holder to help shape forward direction and continuous improvements that enable the team to stay at the forefront in programme delivery. We are looking for someone who is self-motivated and proactive, can manage multiple programmes in a fast paced and changing environment and can demonstrate excellent attention to detail whilst also being able to identify, summarise and prepare key information at speed. You will be able to confidently present to different senior level audiences and feel at ease with scrutiny and challenge on details that you present. You will have the ability to build strong working relationships across a range of senior stakeholders and colleagues with different backgrounds and experience. You will be used to working in a team environment and will thrive on identifying and implementing improvements in an open and collaborative way. The ideal candidate will have a strong background and experience of using data management tools such as Power BI or similar alongside advanced-level experience of preparing reports and analysis using Excel or other tools, and more importantly, be able to easily use these analytical skills to prepare clear and concise reports. We are looking for someone who has a genuine commitment to team working who can help shape and lead our work with central government to provide confidence and clarity on programme delivery. Whilst knowledge of housing, construction or land development would be beneficial, they are not essential and we welcome applications from candidates with experience in other relevant sectors to bring applicable expertise to this role. The GLA team has a comprehensive training and induction programme to get you up to speed on the key issues related to the role, coupled with wider learning and development to promote individual growth and expertise. What your day will look like Liaising with senior level stakeholders within Housing and Land, the wider GLA, particularly GLA finance and central government departments. With those counterparts, ensuring that their governance requirements are met for the programmes that we manage. Leading on monitoring programme budgets and programme delivery, supporting line reports and others to prepare reports and monitoring tools to set out clear information for internal and external staff. Deputising for the Head of Programme Management at senior level board meetings and directorate management meetings, which will help to set the direction of travel for our affordable housing programmes. Every day will be different and your work will involve close attention to detail to ensure that information and analysis of programmes is accurate and prepared to exemplar standards. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Technical competency: Senior management experience: you will be an experienced senior manager who is able to shape and lead on all aspects of successful programme management and delivery for large scale investment funding programmes. Data and Analysis: You will be an expert data and reporting analyst with a strong background in the use of data management tools such as JasperSoft, Business Objects, Power Builder or similar, plus advanced-level experience with Excel. Behavioural Competencies: Planning and Organising: you will be self-motivated and proactive, can manage multiple projects in a fast paced and changing environment and can demonstrate attention to detail. You would be adept at thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Building and managing relationships: You will have the ability to manage relationships across a range of senior level stakeholders and colleagues with different backgrounds and experience. You will be used to working in a team environment, sharing ideas, and developing innovative approaches to improve processes and delivery in an open and collaborative way. Well-developed communication skills are essential for this role, which will involve implementing operational guidance and translating analysis from large and complex data sets into clear messages and recommendations for senior staff. Communicating and Influencing: you will be able to accurately prepare and clearly present information that articulate arguments and information in a convincing and credible way. You will be able to support and influence senior level stakeholders to understand options and approaches that will continually improve the organisations status. Strategic Thinking: you are able to understand the bigger picture to uncover potential challenges and opportunities for the long term and turn these into a compelling visions for action to help set strategic direction with senior leaders. Further generic details about the GLA Competency Framework Guidelines can be found at the following link: GLA competency framework . This includes further information about each competency listed above and the different level indicators. How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to talk to someone about the role Dominic Ping would be happy to arrange for you to speak someone team about the role. Please contact them at If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date will be taking place Mid-January 2026. Equality, diversity and inclusion . click apply for full job details
A place to make things happen. Location : Bradford, Hybrid with travel to other sites as required. Salary : £32,755 per annum Permanent , 35 hours per week, Monday Friday, 9am to 5pm. Our client is on a journey of transformation. They're finding new ways to achieve their purpose of providing families with affordable, sustainable and safe homes. They're innovating for their customers and to create a thriving workspace that supports everyone. They're a team of passionate, dedicated people, working to drive change for the better. They're building something special here and they want driven, creative people to join them. If you re looking for a career where you can be part of change, share your ideas and help them transform, there s never been a more exciting time to join them and shape their future. About the role Are you passionate about planning, governance, and driving change? It s an exciting time to join their organisation and be part of their growing Transformation team. You ll be joining at a pivotal moment where you can truly make your mark - right at the centre of initiatives that improve how they work for their colleagues and customers. As a PMO Coordinator, you ll be the engine behind planning and governance excellence, enabling consistent portfolio governance, demand management, and portfolio reporting. Your support will drive continuous improvement in PMO processes and decision-making, helping them deliver smarter, faster, and better. What you ll do • Coordinate portfolio planning activities, ensuring projects and initiatives are prioritised, aligned with strategic objectives, and resources are allocated effectively. • Lead governance forums, including stage-gate reviews - capturing progress, risks, and actions to keep delivery on course. • Maintain and update the Portfolio Dependency Log, providing visibility of interdependencies and potential impacts. • Support the PMO in collecting resource forecast data from all projects and consolidating into a clear portfolio view. • Act as a champion of change, influencing adoption of new processes, tools, and mindsets across the business. • Use strong stakeholder engagement and influencing skills to bring diverse teams on the journey and embed data-driven decision-making. About you • Foundation-level Project Management qualification (e.g. PRINCE2 Foundation, APM, PFQ) or equivalent experience • Previous relevant experience in portfolio/PMO coordination • Good understanding of project management methodologies and governance processes. • Proven ability to coordinate multiple portfolio workstreams in a busy, fast-paced environment. • Coordinate portfolio planning activities, ensuring projects and initiatives are prioritised, aligned with strategic objectives, and resources are allocated effectively. • Strong influencing skills to bring stakeholders on the journey and embed data-driven decision-making. • Champion of change able to influence adoption of new processes, tools, and mindsets across the business. • Clear and effective communication skills, able to convey information to both technical and non-technical audiences. • Comfortable preparing and presenting updates to colleagues at various levels. • Attention to detail and commitment to maintaining accurate and up-to-date documentation. • Experience using portfolio or project management tools (e.g., Outlook, Sharepoint, MS Teams, MS Project, JIRA, Power BI, or similar). A place to build a future They have big ambitions. That means they need people who are driven to succeed and eager to grow. Here, you ll have the opportunity to learn new skills, thrive in their collaborative environment, and take your career in different directions. They also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day s leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because they believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. They also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. They're committed to making their recruitment process accessible and inclusive. If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met. Please don t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, they do not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Portfolio Coordinator, PMO Coordinator, Project Management Office Coordinator, Portfolio Management, Programme Support Officer, Project Support Officer, Transformation PMO, Governance Coordinator, Change Coordinator, PMO Analyst, etc. REF-
Dec 09, 2025
Full time
A place to make things happen. Location : Bradford, Hybrid with travel to other sites as required. Salary : £32,755 per annum Permanent , 35 hours per week, Monday Friday, 9am to 5pm. Our client is on a journey of transformation. They're finding new ways to achieve their purpose of providing families with affordable, sustainable and safe homes. They're innovating for their customers and to create a thriving workspace that supports everyone. They're a team of passionate, dedicated people, working to drive change for the better. They're building something special here and they want driven, creative people to join them. If you re looking for a career where you can be part of change, share your ideas and help them transform, there s never been a more exciting time to join them and shape their future. About the role Are you passionate about planning, governance, and driving change? It s an exciting time to join their organisation and be part of their growing Transformation team. You ll be joining at a pivotal moment where you can truly make your mark - right at the centre of initiatives that improve how they work for their colleagues and customers. As a PMO Coordinator, you ll be the engine behind planning and governance excellence, enabling consistent portfolio governance, demand management, and portfolio reporting. Your support will drive continuous improvement in PMO processes and decision-making, helping them deliver smarter, faster, and better. What you ll do • Coordinate portfolio planning activities, ensuring projects and initiatives are prioritised, aligned with strategic objectives, and resources are allocated effectively. • Lead governance forums, including stage-gate reviews - capturing progress, risks, and actions to keep delivery on course. • Maintain and update the Portfolio Dependency Log, providing visibility of interdependencies and potential impacts. • Support the PMO in collecting resource forecast data from all projects and consolidating into a clear portfolio view. • Act as a champion of change, influencing adoption of new processes, tools, and mindsets across the business. • Use strong stakeholder engagement and influencing skills to bring diverse teams on the journey and embed data-driven decision-making. About you • Foundation-level Project Management qualification (e.g. PRINCE2 Foundation, APM, PFQ) or equivalent experience • Previous relevant experience in portfolio/PMO coordination • Good understanding of project management methodologies and governance processes. • Proven ability to coordinate multiple portfolio workstreams in a busy, fast-paced environment. • Coordinate portfolio planning activities, ensuring projects and initiatives are prioritised, aligned with strategic objectives, and resources are allocated effectively. • Strong influencing skills to bring stakeholders on the journey and embed data-driven decision-making. • Champion of change able to influence adoption of new processes, tools, and mindsets across the business. • Clear and effective communication skills, able to convey information to both technical and non-technical audiences. • Comfortable preparing and presenting updates to colleagues at various levels. • Attention to detail and commitment to maintaining accurate and up-to-date documentation. • Experience using portfolio or project management tools (e.g., Outlook, Sharepoint, MS Teams, MS Project, JIRA, Power BI, or similar). A place to build a future They have big ambitions. That means they need people who are driven to succeed and eager to grow. Here, you ll have the opportunity to learn new skills, thrive in their collaborative environment, and take your career in different directions. They also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day s leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because they believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. They also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. They're committed to making their recruitment process accessible and inclusive. If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met. Please don t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, they do not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Portfolio Coordinator, PMO Coordinator, Project Management Office Coordinator, Portfolio Management, Programme Support Officer, Project Support Officer, Transformation PMO, Governance Coordinator, Change Coordinator, PMO Analyst, etc. REF-
Technical Assurance Coordinator Location: Dunstable (Office-based with occasional site visits; hybrid option after probation) Salary: £40,000 £50,000 per annum DOE Travel Allowance: £0.45 per mile Hours: Monday to Friday, 07 30 Technical Assurance Coordinator Benefits: Quarterly company away days, career progression opportunities, and a supportive, forward-thinking team environment We are looking fo click apply for full job details
Dec 09, 2025
Full time
Technical Assurance Coordinator Location: Dunstable (Office-based with occasional site visits; hybrid option after probation) Salary: £40,000 £50,000 per annum DOE Travel Allowance: £0.45 per mile Hours: Monday to Friday, 07 30 Technical Assurance Coordinator Benefits: Quarterly company away days, career progression opportunities, and a supportive, forward-thinking team environment We are looking fo click apply for full job details
Governance and Compliance Support Coordinator Role Purpose Provide administrative and technical support, ensuring accurate documentation, system updates, and smooth operation of compliance processes. This role focuses on maintaining governance records, managing SharePoint sites, and supporting Fieldview compliance workflows click apply for full job details
Dec 09, 2025
Full time
Governance and Compliance Support Coordinator Role Purpose Provide administrative and technical support, ensuring accurate documentation, system updates, and smooth operation of compliance processes. This role focuses on maintaining governance records, managing SharePoint sites, and supporting Fieldview compliance workflows click apply for full job details
Claims Coordinator/Property Claims Handler - Manchester/Hybrid We are seeking a Buildings Case Manager with a background in insurance claims handling. This hybrid role involves managing repair works with the contractor network following insurance claim approvals. Key responsibilities include appointing contractors, overseeing repair processes, validating estimates and final accounts, ensuring SLA compliance, and escalating issues. You will also communicate with stakeholders, conduct quality calls with policyholders, and suggest process improvements. We are seeking someone with experience in insurance repair work, technical building support, and appointment scheduling. You must manage challenging conversations, prioritize urgent repairs, and work both independently and in a team. There is a competitive salary, contributory pension, life assurance, 25 days holiday plus bank holidays, CSR volunteer days, and an extensive employee assistance program. Interestedapplicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD-170. For all other vacancies, take a look at our website - exchange-street.co.uk
Dec 09, 2025
Full time
Claims Coordinator/Property Claims Handler - Manchester/Hybrid We are seeking a Buildings Case Manager with a background in insurance claims handling. This hybrid role involves managing repair works with the contractor network following insurance claim approvals. Key responsibilities include appointing contractors, overseeing repair processes, validating estimates and final accounts, ensuring SLA compliance, and escalating issues. You will also communicate with stakeholders, conduct quality calls with policyholders, and suggest process improvements. We are seeking someone with experience in insurance repair work, technical building support, and appointment scheduling. You must manage challenging conversations, prioritize urgent repairs, and work both independently and in a team. There is a competitive salary, contributory pension, life assurance, 25 days holiday plus bank holidays, CSR volunteer days, and an extensive employee assistance program. Interestedapplicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD-170. For all other vacancies, take a look at our website - exchange-street.co.uk
Maintenance Team Manager - Fleet - (€68,000) Purpose of the Role The Maintenance Team Manager - Fleet is a managerial position within the Fleet Maintenance Department. He/she is accountable for delivering daily LRV (Light Rail Vehicle) maintenance activities. He/she leads a team of technicians on shift, ensuring optimal workshop performance while adhering to schedules, quality standards, and safety requirements to maintain fleet availability. Key Responsibilities Team Management Organise shifts with available technicians to deliver the plan prepared by the Daily Planner. Monitor team activities, providing clear short-term production objectives to each technician. Adjust workloads according to headcount and resource availability. Participate in depot meetings alongside other Maintenance Team Managers, the Daily Planner, Fleet Coordinator, and Head of Fleet to review KPIs, staffing, training, budgets, and company updates. Lead start-of-shift, mid-shift, and end-of-shift briefs following Depot Manager guidelines. Host regular team meetings (monthly or bi-monthly) to discuss KPIs, training, staffing, and company updates. Deliver clear and comprehensive handovers using company tools. Ensure timely communication of policies, procedures, safety updates, HR regulations, and required documentation. Enforce safety compliance within the workshop (PPE, LOTO, workwear, etc.). Collaborate with the Depot Manager to manage annual leave and absence tracking using HR systems Address absenteeism and performance issues in line with HR protocols. Support other business areas when necessary. Contribute to staff development, including technical and personal growth; oversee annual performance reviews. Audit all paperwork and work orders for quality and completeness. Participate in recruitment and onboarding, including probation period follow-ups. Workshop Layout and Tools Prepare tram allocations across Workshop and Stabling Lanes based on daily activities to optimise efficiency. Liaise with the Control Room for tram movements and resource allocation. Coordinate with Infrastructure for planned and responsive works. Conduct routine shift checks to ensure a safe, organised, and well-equipped workshop. Assist in asset calibration control. Submit purchase requests for tooling, PPE, and workwear within budget and company procedures. Propose and support Lean projects to improve workshop layout and efficiency. Collaborate with the Project Manager overseeing workshop improvement initiatives. Tram Maintenance Monitor and track daily tram maintenance. Ensure routine exams, modifications, reliability upgrades, and overhaul programs are completed in accordance with procedures and deadlines. Organise the Daily Service Sheet using company IT systems, based on kilometres travelled, maintenance schedules, and tram availability. Respond to Control Room queries regarding availability and initial troubleshooting. Keep the Control Room updated to support consistent Luas service delivery. Review and prioritise reported defects (P1 to P4). Determine tram serviceability and authorise returns to service when appropriate. Open and close corrective and preventive work orders with complete documentation. Coordinate external contractors involved in fleet maintenance. Respond to and manage tram-related incidents and accidents. Recommend fleet improvements to the Depot Manager for potential engineering study. Parts and Supplier Management Maintain accurate serial number histories and component records. Collect parts from stores when unavailable or understaffed. Provide cost/repair/subcontracting feedback to aid Depot Manager decision-making. Process parts through the repair loop, completing necessary forms. Oversee supplier visits for on-site tram or part servicing. Maintenance Management and Technical Expertise Drive continuous operational and technical improvements. Provide documentation and guidance to technicians for preventive tasks and troubleshooting. Coordinate with the Fleet Coordinator to obtain required documentation. Follow depot processes and work with the Process Manager to optimise procedures and review the liability matrix. Provide technical leadership and assist with hands-on maintenance when needed. Conduct online interventions to ensure team safety. Analyse KPIs and take action to improve team performance. Conduct audits as required by the O&M contract, internal standards, or safety regulations. Liaise with engineering, safety, procurement, and stores teams as required. Additional Responsibilities Provide remote depot management support when no local manager is available. Maintain strong coordination with operations, particularly Control Room personnel. Note: This list is not exhaustive and may evolve based on operational needs. Working Conditions Hours: 39 hours/week on a rotating shift (days/nights), including weekends. On-Call: One week per month, as scheduled with other Maintenance Team Managers and the Depot Manager. Location: Primary assignment at one of three depots. Occasional travel to the other two depots may be required. Strong leadership and interpersonal skills; able to engage across all levels of the organisation. Proven ability to drive maintenance performance and continuous improvement. Analytical mindset: interpret data and take informed actions to enhance service delivery. Effective communication and relationship-building skills with staff, customers, and stakeholders. Experience & Qualifications Technical or Business qualification required. Minimum 5 years' experience in a technical environment. Supervisory/management experience is highly desirable. Solid understanding of Irish Health & Safety and Environmental legislation. Experience with tram or rolling stock systems is an advantage. Proficient in IT systems, including CMMS and MS Office. Experience working in a shift-based maintenance or manufacturing environment.
Dec 09, 2025
Full time
Maintenance Team Manager - Fleet - (€68,000) Purpose of the Role The Maintenance Team Manager - Fleet is a managerial position within the Fleet Maintenance Department. He/she is accountable for delivering daily LRV (Light Rail Vehicle) maintenance activities. He/she leads a team of technicians on shift, ensuring optimal workshop performance while adhering to schedules, quality standards, and safety requirements to maintain fleet availability. Key Responsibilities Team Management Organise shifts with available technicians to deliver the plan prepared by the Daily Planner. Monitor team activities, providing clear short-term production objectives to each technician. Adjust workloads according to headcount and resource availability. Participate in depot meetings alongside other Maintenance Team Managers, the Daily Planner, Fleet Coordinator, and Head of Fleet to review KPIs, staffing, training, budgets, and company updates. Lead start-of-shift, mid-shift, and end-of-shift briefs following Depot Manager guidelines. Host regular team meetings (monthly or bi-monthly) to discuss KPIs, training, staffing, and company updates. Deliver clear and comprehensive handovers using company tools. Ensure timely communication of policies, procedures, safety updates, HR regulations, and required documentation. Enforce safety compliance within the workshop (PPE, LOTO, workwear, etc.). Collaborate with the Depot Manager to manage annual leave and absence tracking using HR systems Address absenteeism and performance issues in line with HR protocols. Support other business areas when necessary. Contribute to staff development, including technical and personal growth; oversee annual performance reviews. Audit all paperwork and work orders for quality and completeness. Participate in recruitment and onboarding, including probation period follow-ups. Workshop Layout and Tools Prepare tram allocations across Workshop and Stabling Lanes based on daily activities to optimise efficiency. Liaise with the Control Room for tram movements and resource allocation. Coordinate with Infrastructure for planned and responsive works. Conduct routine shift checks to ensure a safe, organised, and well-equipped workshop. Assist in asset calibration control. Submit purchase requests for tooling, PPE, and workwear within budget and company procedures. Propose and support Lean projects to improve workshop layout and efficiency. Collaborate with the Project Manager overseeing workshop improvement initiatives. Tram Maintenance Monitor and track daily tram maintenance. Ensure routine exams, modifications, reliability upgrades, and overhaul programs are completed in accordance with procedures and deadlines. Organise the Daily Service Sheet using company IT systems, based on kilometres travelled, maintenance schedules, and tram availability. Respond to Control Room queries regarding availability and initial troubleshooting. Keep the Control Room updated to support consistent Luas service delivery. Review and prioritise reported defects (P1 to P4). Determine tram serviceability and authorise returns to service when appropriate. Open and close corrective and preventive work orders with complete documentation. Coordinate external contractors involved in fleet maintenance. Respond to and manage tram-related incidents and accidents. Recommend fleet improvements to the Depot Manager for potential engineering study. Parts and Supplier Management Maintain accurate serial number histories and component records. Collect parts from stores when unavailable or understaffed. Provide cost/repair/subcontracting feedback to aid Depot Manager decision-making. Process parts through the repair loop, completing necessary forms. Oversee supplier visits for on-site tram or part servicing. Maintenance Management and Technical Expertise Drive continuous operational and technical improvements. Provide documentation and guidance to technicians for preventive tasks and troubleshooting. Coordinate with the Fleet Coordinator to obtain required documentation. Follow depot processes and work with the Process Manager to optimise procedures and review the liability matrix. Provide technical leadership and assist with hands-on maintenance when needed. Conduct online interventions to ensure team safety. Analyse KPIs and take action to improve team performance. Conduct audits as required by the O&M contract, internal standards, or safety regulations. Liaise with engineering, safety, procurement, and stores teams as required. Additional Responsibilities Provide remote depot management support when no local manager is available. Maintain strong coordination with operations, particularly Control Room personnel. Note: This list is not exhaustive and may evolve based on operational needs. Working Conditions Hours: 39 hours/week on a rotating shift (days/nights), including weekends. On-Call: One week per month, as scheduled with other Maintenance Team Managers and the Depot Manager. Location: Primary assignment at one of three depots. Occasional travel to the other two depots may be required. Strong leadership and interpersonal skills; able to engage across all levels of the organisation. Proven ability to drive maintenance performance and continuous improvement. Analytical mindset: interpret data and take informed actions to enhance service delivery. Effective communication and relationship-building skills with staff, customers, and stakeholders. Experience & Qualifications Technical or Business qualification required. Minimum 5 years' experience in a technical environment. Supervisory/management experience is highly desirable. Solid understanding of Irish Health & Safety and Environmental legislation. Experience with tram or rolling stock systems is an advantage. Proficient in IT systems, including CMMS and MS Office. Experience working in a shift-based maintenance or manufacturing environment.
Senior Project Manager (Vancouver) Novacom is entering 2026 with major project wins and strong momentum! We're looking for a Senior Project Manager to join our Vancouver team and take the lead on significant upcoming Tenant Improvement, Retrofit, and New Construction projects that are already in Preconstruction. These roles will be central to a robust workload heading into next year and will help support our continued growth into a strong pipeline for 2026. We're looking for natural leaders who thrive in complex environments, build strong relationships, and want to contribute to a team that's truly gearing up. Novacom Building Partners Novacom is one of Vancouver's leading General Contractors / Construction Managers, completing a wide range of high end Tenant Improvements and New Construction projects in the Financial, Corporate Office, Education, Childcare, Restaurant, and Government sectors. At Novacom's, we're building more than just spaces, we're building a better construction experience. We value people, relationships, innovation and culture - being at the leading edge of technology, software, and process, and creating a united team environment where people know they're cared for individually and will be given opportunities to thrive and reach their full potential. We believe in constantly improving ourselves to provide the best possible service to our clients. We're doing construction differently. We ask questions, challenge assumptions, and constantly look for ways to improve our company and our industry. Upcoming Projects You will anchor one of our newly awarded projects, both currently in active Preconstruction and scheduled to begin early in the new year: Daycare Retrofit ($9M+): Full gut and rebuild of an existing building; targeted start Jan/Feb 2025. Student Housing Retrofit ($8M): Multi unit campus residence retrofit in a fast paced TI environment; targeted start early 2025. These projects will form the core of your portfolio heading into 2026, with additional Tenant Improvement, Retrofit + New Construction projects rounding out a typical Senior PM annual volume of $12M-$20M depending on project mix and timing. Personal Characteristics Relational - you build strong, genuine relationships with clients, consultants, trade partners, and teammates Problem Solver - you don't shy away from challenges and consistently find effective solutions Leader - you bring people together and create alignment toward common goals Driven - proactive, self motivated, and take initiative to move work forward Energetic - you show up engaged and bring enthusiasm to challenging situations Independent - capable of confident decision making while keeping your team informed Honest - you take ownership, admit mistakes, and communicate transparently Process Driven - strong organizational skills with schedules, documentation, reporting, and workflow coordination Financial Focus - disciplined cost control and strong budget awareness Communicator - strong verbal and written communication skills; proactive with updates and expectations Adaptable - able to navigate evolving conditions and shifting project priorities Qualifications Minimum 5-10 years' experience in the commercial construction field in a Project Manager / Senior Project Manager capacity Construction knowledge - overall understanding of construction process, sequencing, etc. Post secondary, technical education (BCIT) or similar in a construction or industry related program 10+ years of commercial construction experience in a Project Manager or Senior Project Manager role Experience leading TI, retrofit, or base building projects in the $5M-$30M+ range Strong technical understanding of construction sequencing, coordination, and delivery Post secondary technical education (BCIT or equivalent) in a construction or related discipline Familiarity with modern construction technology: Procore, Outbuild, BuildingConnected, Microsoft Teams Responsibilities Team Leadership - lead our internal project team, including Site Superintendents and Project Coordinators. Preconstruction + Construction - drive early strategy and planning during active Preconstruction. Full Lifecycle Project Management - manage full project lifecycle from Preconstruction to turnover. Project Startup - issuing contracts, requesting insurance and bonds, WCB notices, etc. Project Documentation - using Procore and other software platforms to manage labour, materials, and equipment, cost coding, submittals, schedules, meeting minutes, change orders, etc. Subtrade/Supplier Management - ability to manage construction subtrades and suppliers, and mitigate issues that may arise in the course of a project. Site Superintendent Interface - ability to work in partnership with Site Superintendent to deliver a high quality finished product while managing the schedule and budget. Client Relationship - meeting with architects, consultants, and clients to manage project issues and maintain positive working relationships. Budget Management - continuous monitoring and management of project budget, ability to minimize project costs through inventive methods and regular financial reporting to management. Invoicing - preparation of monthly progress claims, review and approval of subtrade and supplier invoices. Why Join Us Competitive Pay - typical range is $145,000-$165,000 including base salary + vehicle benefit. Salary commensurate with experience for this role. Performance Bonus - you share in the company's success and profitability, with higher than industry average incentives. Benefit Plan - strong benefit plan for you and your family that is above industry standard. Modern Technology - we have a modern software set up for construction including Procore, Outbuild, Building Connected, Site Docs, Microsoft Teams. Growth - Excellent candidates will be given every opportunity to grow, challenge yourself, and reach your full potential. Culture - supportive, people first environment where you are known, valued, and encouraged. Momentum - major project wins secured, two important projects kicking off, and a strong pipeline into 2026. If you're looking for a company where you can lead meaningful work, be challenged, and be part of a team that is truly moving forward, Novacom would love to meet you!
Dec 09, 2025
Full time
Senior Project Manager (Vancouver) Novacom is entering 2026 with major project wins and strong momentum! We're looking for a Senior Project Manager to join our Vancouver team and take the lead on significant upcoming Tenant Improvement, Retrofit, and New Construction projects that are already in Preconstruction. These roles will be central to a robust workload heading into next year and will help support our continued growth into a strong pipeline for 2026. We're looking for natural leaders who thrive in complex environments, build strong relationships, and want to contribute to a team that's truly gearing up. Novacom Building Partners Novacom is one of Vancouver's leading General Contractors / Construction Managers, completing a wide range of high end Tenant Improvements and New Construction projects in the Financial, Corporate Office, Education, Childcare, Restaurant, and Government sectors. At Novacom's, we're building more than just spaces, we're building a better construction experience. We value people, relationships, innovation and culture - being at the leading edge of technology, software, and process, and creating a united team environment where people know they're cared for individually and will be given opportunities to thrive and reach their full potential. We believe in constantly improving ourselves to provide the best possible service to our clients. We're doing construction differently. We ask questions, challenge assumptions, and constantly look for ways to improve our company and our industry. Upcoming Projects You will anchor one of our newly awarded projects, both currently in active Preconstruction and scheduled to begin early in the new year: Daycare Retrofit ($9M+): Full gut and rebuild of an existing building; targeted start Jan/Feb 2025. Student Housing Retrofit ($8M): Multi unit campus residence retrofit in a fast paced TI environment; targeted start early 2025. These projects will form the core of your portfolio heading into 2026, with additional Tenant Improvement, Retrofit + New Construction projects rounding out a typical Senior PM annual volume of $12M-$20M depending on project mix and timing. Personal Characteristics Relational - you build strong, genuine relationships with clients, consultants, trade partners, and teammates Problem Solver - you don't shy away from challenges and consistently find effective solutions Leader - you bring people together and create alignment toward common goals Driven - proactive, self motivated, and take initiative to move work forward Energetic - you show up engaged and bring enthusiasm to challenging situations Independent - capable of confident decision making while keeping your team informed Honest - you take ownership, admit mistakes, and communicate transparently Process Driven - strong organizational skills with schedules, documentation, reporting, and workflow coordination Financial Focus - disciplined cost control and strong budget awareness Communicator - strong verbal and written communication skills; proactive with updates and expectations Adaptable - able to navigate evolving conditions and shifting project priorities Qualifications Minimum 5-10 years' experience in the commercial construction field in a Project Manager / Senior Project Manager capacity Construction knowledge - overall understanding of construction process, sequencing, etc. Post secondary, technical education (BCIT) or similar in a construction or industry related program 10+ years of commercial construction experience in a Project Manager or Senior Project Manager role Experience leading TI, retrofit, or base building projects in the $5M-$30M+ range Strong technical understanding of construction sequencing, coordination, and delivery Post secondary technical education (BCIT or equivalent) in a construction or related discipline Familiarity with modern construction technology: Procore, Outbuild, BuildingConnected, Microsoft Teams Responsibilities Team Leadership - lead our internal project team, including Site Superintendents and Project Coordinators. Preconstruction + Construction - drive early strategy and planning during active Preconstruction. Full Lifecycle Project Management - manage full project lifecycle from Preconstruction to turnover. Project Startup - issuing contracts, requesting insurance and bonds, WCB notices, etc. Project Documentation - using Procore and other software platforms to manage labour, materials, and equipment, cost coding, submittals, schedules, meeting minutes, change orders, etc. Subtrade/Supplier Management - ability to manage construction subtrades and suppliers, and mitigate issues that may arise in the course of a project. Site Superintendent Interface - ability to work in partnership with Site Superintendent to deliver a high quality finished product while managing the schedule and budget. Client Relationship - meeting with architects, consultants, and clients to manage project issues and maintain positive working relationships. Budget Management - continuous monitoring and management of project budget, ability to minimize project costs through inventive methods and regular financial reporting to management. Invoicing - preparation of monthly progress claims, review and approval of subtrade and supplier invoices. Why Join Us Competitive Pay - typical range is $145,000-$165,000 including base salary + vehicle benefit. Salary commensurate with experience for this role. Performance Bonus - you share in the company's success and profitability, with higher than industry average incentives. Benefit Plan - strong benefit plan for you and your family that is above industry standard. Modern Technology - we have a modern software set up for construction including Procore, Outbuild, Building Connected, Site Docs, Microsoft Teams. Growth - Excellent candidates will be given every opportunity to grow, challenge yourself, and reach your full potential. Culture - supportive, people first environment where you are known, valued, and encouraged. Momentum - major project wins secured, two important projects kicking off, and a strong pipeline into 2026. If you're looking for a company where you can lead meaningful work, be challenged, and be part of a team that is truly moving forward, Novacom would love to meet you!
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 09, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Job Title: Quality Assurance Manager Reports to: Technical Manager Direct Reports: 3 QA, 3 QC, 1 Warehouse QA, 1 Quality Control Coordinator Salary: 50,000 per annum Location: Banbury Role Overview As Quality Assurance Manager , you will lead our quality systems and internal audit programs, ensuring compliance with food safety, GMP, and customer standards. You'll champion a culture of continuous improvement, manage external audits, and provide technical support across all departments to maintain the highest standards of product integrity and operational excellence. Key Responsibilities (This list is not exhaustive and may evolve with business needs) Audit Management: Lead internal audits, support external audits, and close non-conformances promptly. Quality Systems & Compliance: Maintain and improve the site Quality Management System in line with BRCGS and customer codes. Continuous Improvement: Drive GMP culture, implement KPIs, and trend data to prevent recurrence of issues. Laboratory Oversight: Schedule and supervise testing, verify results, and ensure compliance with SOPs and regulatory guidelines. Team Leadership: Manage and motivate the Quality team, ensuring tasks meet customer and regulatory requirements. Reporting & Documentation: Prepare reports, maintain document control, and oversee calibration and maintenance of lab equipment. Values & Collaboration: Uphold company values and work cross-functionally to resolve issues and implement sustainable solutions. Person Specification Essential: 5+ years in food manufacturing, including 2+ years in a senior QA or supervisory role. Internal auditing qualification. Level 3 Food Safety & HACCP. Strong communication, influencing, and organizational skills. Proficient in standard software systems. Desirable: Degree in Food Science or related field. Experience with UK retailers and knowledge of customer codes (RSPO, HALAL, BRC).
Dec 09, 2025
Full time
Job Title: Quality Assurance Manager Reports to: Technical Manager Direct Reports: 3 QA, 3 QC, 1 Warehouse QA, 1 Quality Control Coordinator Salary: 50,000 per annum Location: Banbury Role Overview As Quality Assurance Manager , you will lead our quality systems and internal audit programs, ensuring compliance with food safety, GMP, and customer standards. You'll champion a culture of continuous improvement, manage external audits, and provide technical support across all departments to maintain the highest standards of product integrity and operational excellence. Key Responsibilities (This list is not exhaustive and may evolve with business needs) Audit Management: Lead internal audits, support external audits, and close non-conformances promptly. Quality Systems & Compliance: Maintain and improve the site Quality Management System in line with BRCGS and customer codes. Continuous Improvement: Drive GMP culture, implement KPIs, and trend data to prevent recurrence of issues. Laboratory Oversight: Schedule and supervise testing, verify results, and ensure compliance with SOPs and regulatory guidelines. Team Leadership: Manage and motivate the Quality team, ensuring tasks meet customer and regulatory requirements. Reporting & Documentation: Prepare reports, maintain document control, and oversee calibration and maintenance of lab equipment. Values & Collaboration: Uphold company values and work cross-functionally to resolve issues and implement sustainable solutions. Person Specification Essential: 5+ years in food manufacturing, including 2+ years in a senior QA or supervisory role. Internal auditing qualification. Level 3 Food Safety & HACCP. Strong communication, influencing, and organizational skills. Proficient in standard software systems. Desirable: Degree in Food Science or related field. Experience with UK retailers and knowledge of customer codes (RSPO, HALAL, BRC).
Support Technician - 3D We currently have the opportunity for two term-time Support Technician roles within our 3D Make team. As a Support Technician you will be working within our 3D Make workshops at our Kings Cross site, assisting students with their work and ensuring safe use of the facilities. You will not only bring key skills with you but will also have the opportunity to develop new skills and experience across a range of technical workshops. The post holders will work under the guidance of the Technical Coordinator and Specialist Technicians in providing technical support for taught programs and open access workshops. You will play an integral part of the team, supporting the Specialist Technician in the day-to-day operation of resources and ensure the daily preparation of facilities and resources is in safe working order in accordance with Health and Safety standards. 3D Make is made up of two sets of wood and metal workshops on the ground and first floor as well as a supported open workbench space, general workshop, 3D Make Digital and the Digital Fabrication Bureau which support a wide range of practice, students and courses both at Undergraduate and Postgraduate. About You We are looking for makers, practitioners and those with craft skills, including knowledge and experience of a range of workshop-based activities such as wood, metal, plastics and preferably some knowledge of digital fabrication. You will be flexible and communicative, working with a wide range of students, courses and staff, with an understanding of Health and Safety practice in an educational environment. We are keen to attract a diverse applicant pool, and welcome applicants from all backgrounds, including those who may feel underrepresented in the workforce. We are aware that some underrepresented groups are typically less likely to apply unless they are confident that they meet all the criteria. With this in mind, we encourage you to reflect on your strengths and experience in the broadest sense, including transferable skills where appropriate. In all cases, we will select the best candidate for the role. For further details and to apply please click the apply button. If you have any queries about the process of applying for this role, please email the CSM Resourcing Team at: Closing date: 10 December :55. UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Dec 09, 2025
Full time
Support Technician - 3D We currently have the opportunity for two term-time Support Technician roles within our 3D Make team. As a Support Technician you will be working within our 3D Make workshops at our Kings Cross site, assisting students with their work and ensuring safe use of the facilities. You will not only bring key skills with you but will also have the opportunity to develop new skills and experience across a range of technical workshops. The post holders will work under the guidance of the Technical Coordinator and Specialist Technicians in providing technical support for taught programs and open access workshops. You will play an integral part of the team, supporting the Specialist Technician in the day-to-day operation of resources and ensure the daily preparation of facilities and resources is in safe working order in accordance with Health and Safety standards. 3D Make is made up of two sets of wood and metal workshops on the ground and first floor as well as a supported open workbench space, general workshop, 3D Make Digital and the Digital Fabrication Bureau which support a wide range of practice, students and courses both at Undergraduate and Postgraduate. About You We are looking for makers, practitioners and those with craft skills, including knowledge and experience of a range of workshop-based activities such as wood, metal, plastics and preferably some knowledge of digital fabrication. You will be flexible and communicative, working with a wide range of students, courses and staff, with an understanding of Health and Safety practice in an educational environment. We are keen to attract a diverse applicant pool, and welcome applicants from all backgrounds, including those who may feel underrepresented in the workforce. We are aware that some underrepresented groups are typically less likely to apply unless they are confident that they meet all the criteria. With this in mind, we encourage you to reflect on your strengths and experience in the broadest sense, including transferable skills where appropriate. In all cases, we will select the best candidate for the role. For further details and to apply please click the apply button. If you have any queries about the process of applying for this role, please email the CSM Resourcing Team at: Closing date: 10 December :55. UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
.Closing Date for Application:Thursday 11/12/2025To lead, coordinate and develop the Engineering Team to ensure safe, reliable, and efficient maintenance across the site. The role is responsible for managing engineering resources, overseeing contractor activities, and maintaining high standards of safety, compliance, and equipment performance. The Engineering Team Leader & Contractor Supervisor plays a key role in ensuring plant uptime, supporting production & site needs, and driving continuous improvement.Key accountabilities: Engineering Leadership & Maintenance Execution • Lead the engineering team to deliver planned, preventive, and reactive maintenance.• Ensure maintenance activities are prepared, planned, and executed safely and efficiently.• Support the Engineering Coordinator in finalising the maintenance schedule.• Agree maintenance plans with Production Planning and ensure adherence.• Attend daily production meetings and communicate engineering priorities.• Maintain accurate CMMS data and asset records.• Identify and implement engineering improvements and reliability enhancements. Contractor Management & Control • Act as the primary point of contact for all engineering contractors.• Manage contractor scheduling, access, and work coordination.• Ensure contractors are inducted, competent, and approved to work.• Review and verify RAMS, permits, and safety documentation.• Issue, monitor, and close permits ensuring correct LOTO.• Conduct point-of-work safety checks and stop unsafe work.• Monitor contractor performance and escalate concerns.• Ensure work is completed safely, on time, and to the required standard. Resource & Team Management • Manage day-to-day engineering resources including holidays, sickness, and attendance.• Support team development through coaching and mentoring.• Identify training needs and drive competency development.• Promote teamwork, engagement, and proactive maintenance. Safety, Compliance & Site Standards • Ensure all engineering work complies with company HSE rules.• Lead by example in promoting a strong safety culture.• Ensure correct use of PPE, tools, and safe working practices.• Support internal and external audits.• Maintain high standards of housekeeping and support 6S activities. Continuous Improvement & Technical Development • Drive improvements in reliability, maintenance processes, and efficiency.• Lead and participate in 6S, Kaizen, and CI activities.• Identify waste and implement corrective actions.• Support engineering projects with technical input and parts specification. Engineering Leadership & Maintenance Execution • Lead the engineering team to deliver planned, preventive, and reactive maintenance.• Ensure maintenance activities are prepared, planned, and executed safely and efficiently.• Support the Engineering Coordinator in finalising the maintenance schedule.• Agree maintenance plans with Production Planning and ensure adherence.• Attend daily production meetings and communicate engineering priorities.• Maintain accurate CMMS data and asset records.• Identify and implement engineering improvements and reliability enhancements. Contractor Management & Control • Act as the primary point of contact for all engineering contractors.• Manage contractor scheduling, access, and work coordination.• Ensure contractors are inducted, competent, and approved to work.• Review and verify RAMS, permits, and safety documentation.• Issue, monitor, and close permits ensuring correct LOTO.• Conduct point-of-work safety checks and stop unsafe work.• Monitor contractor performance and escalate concerns.• Ensure work is completed safely, on time, and to the required standard. Resource & Team Management • Manage day-to-day engineering resources including holidays, sickness, and attendance.• Support team development through coaching and mentoring.• Identify training needs and drive competency development.• Promote teamwork, engagement, and proactive maintenance. Safety, Compliance & Site Standards • Ensure all engineering work complies with company HSE rules.• Lead by example in promoting a strong safety culture.• Ensure correct use of PPE, tools, and safe working practices.• Support internal and external audits.• Maintain high standards of housekeeping and support 6S activities. Continuous Improvement & Technical Development • Drive improvements in reliability, maintenance processes, and efficiency.• Lead and participate in 6S, Kaizen, and CI activities.• Identify waste and implement corrective actions.• Support engineering projects with technical input and parts specification.Person specification Knowledge & Qualifications • NVQ Level 3 or equivalent in mechanical or electrical engineering.• BTEC Higher National Certificate preferred.• Minimum 5 years post-qualification engineering experience. Experience • Proven experience in engineering within manufacturing or industry.• Experience leading or supervising teams.• Strong contractor management experience including permits and LOTO. Skills & Competencies • Strong leadership and communication skills.• Competent with CMMS, MS Office, and KPIs.• Effective planning and prioritisation.• Strong understanding of RAMS, PTW, LOTO, and contractor control.• Ability to mentor and develop team members. Behaviours & Values • Safety-driven mindset.• Professional, accountable, and proactive.• Strong integrity and teamwork.• Commitment to continuous improvement.Here at the Genuit Group we recognise and develop the contribution our people make to the Group's success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.At Polypipe we recognise the contribution our people make to our success and are committed to attracting talent from a wide and diverse pool.Our people are the heart and soul of our business, and we know that they are the key to ensuring our long-term sustainability, enabling us to be flexible and responsive to the needs of our customers and the wider construction industry, and we offer rewarding career opportunities to individuals who share our values and are passionate about making a positive impact.And that is why we are passionate about developing a culture of trust and innovation, one that values and celebrates the contributions of each and every team member. It is our people who will ensure that our success is sustainable, supporting each other and being flexible and responsive to the demands of our customers and the marketplace.
Dec 09, 2025
Full time
.Closing Date for Application:Thursday 11/12/2025To lead, coordinate and develop the Engineering Team to ensure safe, reliable, and efficient maintenance across the site. The role is responsible for managing engineering resources, overseeing contractor activities, and maintaining high standards of safety, compliance, and equipment performance. The Engineering Team Leader & Contractor Supervisor plays a key role in ensuring plant uptime, supporting production & site needs, and driving continuous improvement.Key accountabilities: Engineering Leadership & Maintenance Execution • Lead the engineering team to deliver planned, preventive, and reactive maintenance.• Ensure maintenance activities are prepared, planned, and executed safely and efficiently.• Support the Engineering Coordinator in finalising the maintenance schedule.• Agree maintenance plans with Production Planning and ensure adherence.• Attend daily production meetings and communicate engineering priorities.• Maintain accurate CMMS data and asset records.• Identify and implement engineering improvements and reliability enhancements. Contractor Management & Control • Act as the primary point of contact for all engineering contractors.• Manage contractor scheduling, access, and work coordination.• Ensure contractors are inducted, competent, and approved to work.• Review and verify RAMS, permits, and safety documentation.• Issue, monitor, and close permits ensuring correct LOTO.• Conduct point-of-work safety checks and stop unsafe work.• Monitor contractor performance and escalate concerns.• Ensure work is completed safely, on time, and to the required standard. Resource & Team Management • Manage day-to-day engineering resources including holidays, sickness, and attendance.• Support team development through coaching and mentoring.• Identify training needs and drive competency development.• Promote teamwork, engagement, and proactive maintenance. Safety, Compliance & Site Standards • Ensure all engineering work complies with company HSE rules.• Lead by example in promoting a strong safety culture.• Ensure correct use of PPE, tools, and safe working practices.• Support internal and external audits.• Maintain high standards of housekeeping and support 6S activities. Continuous Improvement & Technical Development • Drive improvements in reliability, maintenance processes, and efficiency.• Lead and participate in 6S, Kaizen, and CI activities.• Identify waste and implement corrective actions.• Support engineering projects with technical input and parts specification. Engineering Leadership & Maintenance Execution • Lead the engineering team to deliver planned, preventive, and reactive maintenance.• Ensure maintenance activities are prepared, planned, and executed safely and efficiently.• Support the Engineering Coordinator in finalising the maintenance schedule.• Agree maintenance plans with Production Planning and ensure adherence.• Attend daily production meetings and communicate engineering priorities.• Maintain accurate CMMS data and asset records.• Identify and implement engineering improvements and reliability enhancements. Contractor Management & Control • Act as the primary point of contact for all engineering contractors.• Manage contractor scheduling, access, and work coordination.• Ensure contractors are inducted, competent, and approved to work.• Review and verify RAMS, permits, and safety documentation.• Issue, monitor, and close permits ensuring correct LOTO.• Conduct point-of-work safety checks and stop unsafe work.• Monitor contractor performance and escalate concerns.• Ensure work is completed safely, on time, and to the required standard. Resource & Team Management • Manage day-to-day engineering resources including holidays, sickness, and attendance.• Support team development through coaching and mentoring.• Identify training needs and drive competency development.• Promote teamwork, engagement, and proactive maintenance. Safety, Compliance & Site Standards • Ensure all engineering work complies with company HSE rules.• Lead by example in promoting a strong safety culture.• Ensure correct use of PPE, tools, and safe working practices.• Support internal and external audits.• Maintain high standards of housekeeping and support 6S activities. Continuous Improvement & Technical Development • Drive improvements in reliability, maintenance processes, and efficiency.• Lead and participate in 6S, Kaizen, and CI activities.• Identify waste and implement corrective actions.• Support engineering projects with technical input and parts specification.Person specification Knowledge & Qualifications • NVQ Level 3 or equivalent in mechanical or electrical engineering.• BTEC Higher National Certificate preferred.• Minimum 5 years post-qualification engineering experience. Experience • Proven experience in engineering within manufacturing or industry.• Experience leading or supervising teams.• Strong contractor management experience including permits and LOTO. Skills & Competencies • Strong leadership and communication skills.• Competent with CMMS, MS Office, and KPIs.• Effective planning and prioritisation.• Strong understanding of RAMS, PTW, LOTO, and contractor control.• Ability to mentor and develop team members. Behaviours & Values • Safety-driven mindset.• Professional, accountable, and proactive.• Strong integrity and teamwork.• Commitment to continuous improvement.Here at the Genuit Group we recognise and develop the contribution our people make to the Group's success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.At Polypipe we recognise the contribution our people make to our success and are committed to attracting talent from a wide and diverse pool.Our people are the heart and soul of our business, and we know that they are the key to ensuring our long-term sustainability, enabling us to be flexible and responsive to the needs of our customers and the wider construction industry, and we offer rewarding career opportunities to individuals who share our values and are passionate about making a positive impact.And that is why we are passionate about developing a culture of trust and innovation, one that values and celebrates the contributions of each and every team member. It is our people who will ensure that our success is sustainable, supporting each other and being flexible and responsive to the demands of our customers and the marketplace.
Utilities Design Coordinator - Watford Excellent opportunity to move from a Design consultancy into Design management to support a Utilities package on HS2. Salary - 60,000 - 65,000 basic + Travel Locations - Watford Hybrid working, 2 / 3 days in the client's offices, then 2 / 3 days working from home. Role Description The Resolute Group are working in partnership with a Consultancy who work across the Water sector and Major projects, supporting with design management and technical project management. They are currently supporting HS2 with their design quality assurance package of works and need additional support for the next 2 years. Your day to day duties will vary but could include: Review and validate utility diversion designs prepared by consultants, contractors, or statutory undertakers. Ensure all designs comply with project specifications and relevant standards. Check that proposed designs mitigate clashes with existing or future infrastructure and integrate appropriately with the overall project design. Assess constructability, maintainability, and safety within the design. Verify that design risk assessments and CDM responsibilities are properly addressed. Coordinate with multidisciplinary design teams to resolve technical queries, inconsistencies, or design conflicts. This role is based in the client's office, working as part of the Technical assurance team, working 2-3 days in the office and 2-3 days from home as required. Working with various stakeholders, including the Design Consultancies and the Main contractor on site, delivering the technical drawings. Required Experience Degree qualified, Ideal in an Engineering subject. Techncial experience be it from a Design Consultancy interfacing with the site teams or directly for the main contractor and managing the design process. Full driving licence PLEASE NOTE You must be living and authorised to work in the UK to be eligible for this role as Visa sponsorship isn't available. If you are interested in this position, please apply via this link or contact Phil Crew via LinkedIn or call The Resolute Group on (phone number removed) All live vacancies are posted via The Resolute Group home page on LinkedIn. If this role isn't right for you, please follow us on LinkedIn for live updates. All correspondence will be dealt with in the strictest of confidence.
Dec 09, 2025
Full time
Utilities Design Coordinator - Watford Excellent opportunity to move from a Design consultancy into Design management to support a Utilities package on HS2. Salary - 60,000 - 65,000 basic + Travel Locations - Watford Hybrid working, 2 / 3 days in the client's offices, then 2 / 3 days working from home. Role Description The Resolute Group are working in partnership with a Consultancy who work across the Water sector and Major projects, supporting with design management and technical project management. They are currently supporting HS2 with their design quality assurance package of works and need additional support for the next 2 years. Your day to day duties will vary but could include: Review and validate utility diversion designs prepared by consultants, contractors, or statutory undertakers. Ensure all designs comply with project specifications and relevant standards. Check that proposed designs mitigate clashes with existing or future infrastructure and integrate appropriately with the overall project design. Assess constructability, maintainability, and safety within the design. Verify that design risk assessments and CDM responsibilities are properly addressed. Coordinate with multidisciplinary design teams to resolve technical queries, inconsistencies, or design conflicts. This role is based in the client's office, working as part of the Technical assurance team, working 2-3 days in the office and 2-3 days from home as required. Working with various stakeholders, including the Design Consultancies and the Main contractor on site, delivering the technical drawings. Required Experience Degree qualified, Ideal in an Engineering subject. Techncial experience be it from a Design Consultancy interfacing with the site teams or directly for the main contractor and managing the design process. Full driving licence PLEASE NOTE You must be living and authorised to work in the UK to be eligible for this role as Visa sponsorship isn't available. If you are interested in this position, please apply via this link or contact Phil Crew via LinkedIn or call The Resolute Group on (phone number removed) All live vacancies are posted via The Resolute Group home page on LinkedIn. If this role isn't right for you, please follow us on LinkedIn for live updates. All correspondence will be dealt with in the strictest of confidence.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 09, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 09, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.