Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing VAT Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals as well as public sector and not for profit entities. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Job Description This role will provide VAT advisory services to a wide range of organisations. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients including being involved in special assignments on an ad hoc basis, whilst ensuring the Firm's quality and risk standards are met. The role will be supported by the VAT Director and VAT Partner. Responsibilities Provide VAT advisory services with some compliance element to a wide range of clients, getting involved in special assignments on an ad hoc basis. Ensure the Firm's quality control procedures are adhered to as appropriate, and the Firm's professional standards are met. Highlight risk, quality control and technical matters to the Partner/ Director, whilst exercising judgement within agreed parameters. Develop professional relationships with clients and within the Firm, adapting the approach for the relevant audience. Take ownership and manage a portfolio of clients including client take on and engagement; billings and recovery rates; and debt management. To act as a key point of contact within the Firm for the client, together with the Partner/ Director. This will involve responding promptly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients. There will be an expectation that you will take full responsibility for project delivery on the portfolio. Ensure assignments are completed within agreed budgets and timescales and keep client/ Partner/ Director informed of overruns. Liaise with HMRC and other stakeholders. Self-development and continuing professional education with a view to progressing within the Firm. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Requirements An in depth, up to date, technical knowledge of VAT and the ability to deal with complex issues Project and staff management experience Ability to manage a client portfolio profitably Experience of dealing with client management and HMRC CTA and/or ACA qualified or experienced within HMRC Demonstrable VAT advisory experience Take personal responsibility for own decisions and actions. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing VAT Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals as well as public sector and not for profit entities. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Job Description This role will provide VAT advisory services to a wide range of organisations. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients including being involved in special assignments on an ad hoc basis, whilst ensuring the Firm's quality and risk standards are met. The role will be supported by the VAT Director and VAT Partner. Responsibilities Provide VAT advisory services with some compliance element to a wide range of clients, getting involved in special assignments on an ad hoc basis. Ensure the Firm's quality control procedures are adhered to as appropriate, and the Firm's professional standards are met. Highlight risk, quality control and technical matters to the Partner/ Director, whilst exercising judgement within agreed parameters. Develop professional relationships with clients and within the Firm, adapting the approach for the relevant audience. Take ownership and manage a portfolio of clients including client take on and engagement; billings and recovery rates; and debt management. To act as a key point of contact within the Firm for the client, together with the Partner/ Director. This will involve responding promptly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients. There will be an expectation that you will take full responsibility for project delivery on the portfolio. Ensure assignments are completed within agreed budgets and timescales and keep client/ Partner/ Director informed of overruns. Liaise with HMRC and other stakeholders. Self-development and continuing professional education with a view to progressing within the Firm. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Requirements An in depth, up to date, technical knowledge of VAT and the ability to deal with complex issues Project and staff management experience Ability to manage a client portfolio profitably Experience of dealing with client management and HMRC CTA and/or ACA qualified or experienced within HMRC Demonstrable VAT advisory experience Take personal responsibility for own decisions and actions. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details
Feb 03, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details
Empower Customers. Drive Impact. Grow with Seeq. At Seeq, we're on a mission to help industrial companies transform how they work through advanced analytics and data-driven insights. As a Customer Success Manager (CSM), you'll play a pivotal role in that transformation-building deep partnerships with our customers, helping them unlock the full value of Seeq, and ensuring their long-term success. Our CSMs are trusted advisors and strategic partners. You'll act as the customer's champion, aligning their goals with Seeq's solutions, driving adoption, and ensuring seamless renewals and expansions. This is your opportunity to make a measurable impact at a fast-growing SaaS company while working with some of the world's largest and most innovative organizations. What You'll Do Be the customer's advocate: Understand their strategic goals and proactively create success plans to drive measurable outcomes. Deliver value consistently: Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Drive adoption: Oversee onboarding, promote training opportunities, build customer communities, and keep engagement high. Own renewals & growth: Manage the renewal process, minimize churn, and partner with Sales to identify expansion, cross-sell, and upsell opportunities. Problem-solve with impact: Anticipate challenges, connect customers to the right internal resources, and advocate for new product features when needed. Collaborate cross-functionally: Work closely with Product, Training, Support, and Sales teams to deliver a world-class customer experience. What You Bring 7+ years in a customer-facing role within B2B SaaS, technology, or industrial/manufacturing organizations. Experience working with customers in process manufacturing industries (e.g., chemicals, oil & gas, food & beverage, pharmaceuticals) and understanding their workflows and challenges. Ability to translate technical solutions into business value for process manufacturing clients. Strong knowledge of process manufacturing operations and KPIs to drive adoption and success. Proven ability to engage with senior leaders (Director+) at Fortune 500 companies and build lasting relationships. Experience managing renewals and driving account growth in complex, global organizations. Strong business acumen with a data-driven mindset-you know how to use customer health indicators to pivot strategies when needed. Comfort navigating enterprise IT/OT environments; knowledge of time-series and industrial data analytics is a plus. Skilled at translating corporate objectives into actionable customer strategies and delivering executive-ready presentations. Current or prior experience using Seeq's product is a huge plus. Why Join Seeq? Impactful work: Help global enterprises transform how they analyze and act on data. Culture of collaboration: Work with passionate, curious, and mission-driven colleagues in a fully remote environment. Growth opportunities: Shape your career at a company scaling rapidly across industries and markets. Customer-first philosophy: Be empowered to do what's right for customers while supported by a cross-functional team. If you're passionate about helping customers succeed, thrive on solving complex challenges, and want to make a real difference at a high-growth SaaS company, we'd love to hear from you. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers' expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq Competitive salary plus variable commission $135,000 USD base salary Benefits: Internet and mobile phone reimbursements Generous home office allowance The best co-workers (we've analyzed the data, so we know it's true.) Pet-friendly workspace (your dog will be so happy to have you home) You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas.
Feb 03, 2026
Full time
Empower Customers. Drive Impact. Grow with Seeq. At Seeq, we're on a mission to help industrial companies transform how they work through advanced analytics and data-driven insights. As a Customer Success Manager (CSM), you'll play a pivotal role in that transformation-building deep partnerships with our customers, helping them unlock the full value of Seeq, and ensuring their long-term success. Our CSMs are trusted advisors and strategic partners. You'll act as the customer's champion, aligning their goals with Seeq's solutions, driving adoption, and ensuring seamless renewals and expansions. This is your opportunity to make a measurable impact at a fast-growing SaaS company while working with some of the world's largest and most innovative organizations. What You'll Do Be the customer's advocate: Understand their strategic goals and proactively create success plans to drive measurable outcomes. Deliver value consistently: Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Drive adoption: Oversee onboarding, promote training opportunities, build customer communities, and keep engagement high. Own renewals & growth: Manage the renewal process, minimize churn, and partner with Sales to identify expansion, cross-sell, and upsell opportunities. Problem-solve with impact: Anticipate challenges, connect customers to the right internal resources, and advocate for new product features when needed. Collaborate cross-functionally: Work closely with Product, Training, Support, and Sales teams to deliver a world-class customer experience. What You Bring 7+ years in a customer-facing role within B2B SaaS, technology, or industrial/manufacturing organizations. Experience working with customers in process manufacturing industries (e.g., chemicals, oil & gas, food & beverage, pharmaceuticals) and understanding their workflows and challenges. Ability to translate technical solutions into business value for process manufacturing clients. Strong knowledge of process manufacturing operations and KPIs to drive adoption and success. Proven ability to engage with senior leaders (Director+) at Fortune 500 companies and build lasting relationships. Experience managing renewals and driving account growth in complex, global organizations. Strong business acumen with a data-driven mindset-you know how to use customer health indicators to pivot strategies when needed. Comfort navigating enterprise IT/OT environments; knowledge of time-series and industrial data analytics is a plus. Skilled at translating corporate objectives into actionable customer strategies and delivering executive-ready presentations. Current or prior experience using Seeq's product is a huge plus. Why Join Seeq? Impactful work: Help global enterprises transform how they analyze and act on data. Culture of collaboration: Work with passionate, curious, and mission-driven colleagues in a fully remote environment. Growth opportunities: Shape your career at a company scaling rapidly across industries and markets. Customer-first philosophy: Be empowered to do what's right for customers while supported by a cross-functional team. If you're passionate about helping customers succeed, thrive on solving complex challenges, and want to make a real difference at a high-growth SaaS company, we'd love to hear from you. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers' expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq Competitive salary plus variable commission $135,000 USD base salary Benefits: Internet and mobile phone reimbursements Generous home office allowance The best co-workers (we've analyzed the data, so we know it's true.) Pet-friendly workspace (your dog will be so happy to have you home) You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons The Quality and Risk Management Team (QRMT) at BDO comprises several sub-teams including the Legal Team, Enterprise Risk Management, Economic Crime, Quality Management, Ethics and Independence and Advisory and Compliance. It provides Partners and staff with the guidance, tools and support to enable them to identify and manage quality and risk issues. The QRMT is led by the Head of Quality and Risk Management Team, who is a partner who reports into the Head of Quality and Risk for the firm and sits on the BDO Leadership Team. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role Purpose The Business Information Risk Analyst's (BIRA) role is responsible for supporting the Chief Information Security Office (CISO) service to BDO's business streams to effectively manage information security risk. This role will play a key part in ensuring the effectiveness of BDO's information security risk management framework, procedures, and information security controls. The BIRA role is a focal point for effective engagement between business streams and the CISO team. This role will be a trusted adviser to business stakeholders and provide broad knowledge of the firm's security strategies, policies, standards, processes, and road maps to enable streams to understand and meet information security requirements. The BIRA will take responsibility for assessing information security risk with the business and ensure that those risks are being managed by the risk owners. Where decisions are made to ac cept, reduce, share or avoid, the BIRA will ensure appropriate visibility and governance committees are informed. This role reports to a Business Information Risk Officer (BIRO). In this busy and rewarding role your principal accountabilities will be: Utilising BDO's information security risk management tools, procedures and control framework to ensure an accurate risk & control posture is understood and managed for each business stream. Maintain the Risk Register and monitor it to ensure that actions are appropriate for the risk and completed by the agreed target dates by engaging regularly with stakeholders. Support the business streams to identify , and maintain registers of information assets including infrastructure, systems, software, devices and data. Build and maintain effective relationships with the risk owners, risk managers and other stream stakeholders. Develop collateral and appropriate materials to support engagement with business stakeholders, to explain key information security concepts and build awareness of information security risk and BDO's control framework. Proactively identify and support risk owners and managers to manage and regularly review IS risks and issues for streams. Support the business to assess criticality of assets and services. Ensure that BDO policy and contractual obligations, and in turn compliance, is understood for each business stream. Identify and communicate metrics and reporting requirements to stakeholders that demonstrate security controls are effective. S upport creation of corrective action s and plans to manage improvement or change where necessary. Creation and maintenance of a "security toolkit" with templates of key processes and controls, communicated in language that is relevant and understandable to all audiences. P rovid e targeted security awareness, education, and risk briefings. Support the delivery of supplier security and client security due diligence activities. Assist with maintenance of the knowledge base of common information security questions and responses to ensure responses to the business are timely and accurate. Manage workload via AzureDevOps (ADO) ensuring that tasks allocated to you are completed withing agreed timeframes and progress/completion is reported to the owners of the outcomes. Proactively identify and escalate any factors that may impact the time, cost, or quality of allocated outcome before the impact is experienced by ensuring communication is clear and effective at all stages of the deliverable to the outcome owners. You'll be someone with: Knowledge & experience k nowledge and experience of information security risk management frameworks and procedures Experience of applying formal risk identification, assessment, and quantification methods Experience of stakeholder engagement and management to achieve defined outcomes Highly self-motivated with keen attention to detail The ability to build good relationships at all levels and influence stakeholders Excellent verbal, written and interpersonal communication skills. Listens and communicates technical subjects to both technical and nontechnical audiences, flexes style to suit the needs of the audience Ability to work with others effectively, with 3rd parties, internal teams, promoting knowledge sharing within and across teams A good understanding of security frameworks including ISO27001/2, Cyber Essentials Plus, CIS Top 20, Data Protection Act 2018, OWASP Top 10 Have or be working towards relevant industry certification such as CISSP, CISM, CRISC or similar Good understanding of governance and decision making in complex organisations Knowledge and experience of continuous improvement processes and approaches Experience of documenting, developing and improving information security processes and procedures Personal characteristics Strong team player able to collaborate effectively with colleagues and management while exhibiting initiative and independence Good analytical skills with a proactive approach to problem solving Good presentational & information sharing skills Demonstrated ability to prioritise and manage competing work assignments in a time sensitive environment on own initiative and in consultation with people management Keen to learn and develop existing information security skills and take ownership of own learning and development with support from the wider team and the firm You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons The Quality and Risk Management Team (QRMT) at BDO comprises several sub-teams including the Legal Team, Enterprise Risk Management, Economic Crime, Quality Management, Ethics and Independence and Advisory and Compliance. It provides Partners and staff with the guidance, tools and support to enable them to identify and manage quality and risk issues. The QRMT is led by the Head of Quality and Risk Management Team, who is a partner who reports into the Head of Quality and Risk for the firm and sits on the BDO Leadership Team. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role Purpose The Business Information Risk Analyst's (BIRA) role is responsible for supporting the Chief Information Security Office (CISO) service to BDO's business streams to effectively manage information security risk. This role will play a key part in ensuring the effectiveness of BDO's information security risk management framework, procedures, and information security controls. The BIRA role is a focal point for effective engagement between business streams and the CISO team. This role will be a trusted adviser to business stakeholders and provide broad knowledge of the firm's security strategies, policies, standards, processes, and road maps to enable streams to understand and meet information security requirements. The BIRA will take responsibility for assessing information security risk with the business and ensure that those risks are being managed by the risk owners. Where decisions are made to ac cept, reduce, share or avoid, the BIRA will ensure appropriate visibility and governance committees are informed. This role reports to a Business Information Risk Officer (BIRO). In this busy and rewarding role your principal accountabilities will be: Utilising BDO's information security risk management tools, procedures and control framework to ensure an accurate risk & control posture is understood and managed for each business stream. Maintain the Risk Register and monitor it to ensure that actions are appropriate for the risk and completed by the agreed target dates by engaging regularly with stakeholders. Support the business streams to identify , and maintain registers of information assets including infrastructure, systems, software, devices and data. Build and maintain effective relationships with the risk owners, risk managers and other stream stakeholders. Develop collateral and appropriate materials to support engagement with business stakeholders, to explain key information security concepts and build awareness of information security risk and BDO's control framework. Proactively identify and support risk owners and managers to manage and regularly review IS risks and issues for streams. Support the business to assess criticality of assets and services. Ensure that BDO policy and contractual obligations, and in turn compliance, is understood for each business stream. Identify and communicate metrics and reporting requirements to stakeholders that demonstrate security controls are effective. S upport creation of corrective action s and plans to manage improvement or change where necessary. Creation and maintenance of a "security toolkit" with templates of key processes and controls, communicated in language that is relevant and understandable to all audiences. P rovid e targeted security awareness, education, and risk briefings. Support the delivery of supplier security and client security due diligence activities. Assist with maintenance of the knowledge base of common information security questions and responses to ensure responses to the business are timely and accurate. Manage workload via AzureDevOps (ADO) ensuring that tasks allocated to you are completed withing agreed timeframes and progress/completion is reported to the owners of the outcomes. Proactively identify and escalate any factors that may impact the time, cost, or quality of allocated outcome before the impact is experienced by ensuring communication is clear and effective at all stages of the deliverable to the outcome owners. You'll be someone with: Knowledge & experience k nowledge and experience of information security risk management frameworks and procedures Experience of applying formal risk identification, assessment, and quantification methods Experience of stakeholder engagement and management to achieve defined outcomes Highly self-motivated with keen attention to detail The ability to build good relationships at all levels and influence stakeholders Excellent verbal, written and interpersonal communication skills. Listens and communicates technical subjects to both technical and nontechnical audiences, flexes style to suit the needs of the audience Ability to work with others effectively, with 3rd parties, internal teams, promoting knowledge sharing within and across teams A good understanding of security frameworks including ISO27001/2, Cyber Essentials Plus, CIS Top 20, Data Protection Act 2018, OWASP Top 10 Have or be working towards relevant industry certification such as CISSP, CISM, CRISC or similar Good understanding of governance and decision making in complex organisations Knowledge and experience of continuous improvement processes and approaches Experience of documenting, developing and improving information security processes and procedures Personal characteristics Strong team player able to collaborate effectively with colleagues and management while exhibiting initiative and independence Good analytical skills with a proactive approach to problem solving Good presentational & information sharing skills Demonstrated ability to prioritise and manage competing work assignments in a time sensitive environment on own initiative and in consultation with people management Keen to learn and develop existing information security skills and take ownership of own learning and development with support from the wider team and the firm You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Feb 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Feb 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Feb 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Do you possess previous Customer enagagmenent experience in a SAAS environment? Are you motivated to work in a fast-paced customer centric environment? About Our Client A dynamic and purpose-led financial services company based in London, with a mission is to empower the industry to make better decisions for superior long-term outcomes. With over 4,000 professionals currently working, a unique opportunity for a Customer Success Manager to join the vibrant and thriving team in London. Job Description As a Customer Success Manager, the role is extremely diverse and working as a part of a vibrant and engaging team: Sales Handoff & CRM Management Oversee smooth transition from Sales to Customer Success Create client accounts and maintain accurate CRM records 2. Understanding Client Needs Capture the client's goals and reasons for choosing the in-house platform 3. Client Onboarding Deliver structured onboarding with training and follow-ups Ensure clients are set up for success from day one 4. Product Engagement & Adoption Monitor usage and encourage active engagement Provide guidance on new features and ongoing training 5. Client Relationship Management Own a portfolio of clients, conducting regular check-ins Address concerns and provide strategic support Act as a trusted advisor and voice of the customer 6. Internal Communication & Feedback Loop Share insights, issues, and feature requests with senior management Act as a liaison between clients and the development team 7. Client Support & Documentation Respond promptly to client inquiries via email or phone Keep all client-facing materials, guides, and videos updated 8. Process Improvement Assist the Senior Manager in refining Customer Success processes Contribute to CRM workflow setup and usage mapping The Successful Applicant A successful 'Customer Success Manager' should have: Experience in customer service, client engagement, or account management. Technical understanding particularly with payment platform, ideally in SAAS environment would be beneficial Strong communication, interpersonal, and negotiation skills. Proven track record of driving customer satisfaction and retention. Ability to translate client requirements into actionable product improvements. Skilled in relationship-building, with strengths in empathy, communication, and development of others. Enthusiastic with a passion to in transformation data to see continued growth. Hungry with a drive to learn and grown individually and within a team What's on Offer An attractive salary package plus bonus. Excellent benefits including comprehensive dental and critical medical Birthday leave Clear career path and growth set out within the company A chance to work in a supportive and professional environment. An inclusive company culture that encourages collaboration and innovation. We invite qualified candidates to apply and join our team of experts in the insurance sector. This is a fantastic opportunity for those looking to make a significant impact and contribute to our ongoing success
Feb 03, 2026
Full time
Do you possess previous Customer enagagmenent experience in a SAAS environment? Are you motivated to work in a fast-paced customer centric environment? About Our Client A dynamic and purpose-led financial services company based in London, with a mission is to empower the industry to make better decisions for superior long-term outcomes. With over 4,000 professionals currently working, a unique opportunity for a Customer Success Manager to join the vibrant and thriving team in London. Job Description As a Customer Success Manager, the role is extremely diverse and working as a part of a vibrant and engaging team: Sales Handoff & CRM Management Oversee smooth transition from Sales to Customer Success Create client accounts and maintain accurate CRM records 2. Understanding Client Needs Capture the client's goals and reasons for choosing the in-house platform 3. Client Onboarding Deliver structured onboarding with training and follow-ups Ensure clients are set up for success from day one 4. Product Engagement & Adoption Monitor usage and encourage active engagement Provide guidance on new features and ongoing training 5. Client Relationship Management Own a portfolio of clients, conducting regular check-ins Address concerns and provide strategic support Act as a trusted advisor and voice of the customer 6. Internal Communication & Feedback Loop Share insights, issues, and feature requests with senior management Act as a liaison between clients and the development team 7. Client Support & Documentation Respond promptly to client inquiries via email or phone Keep all client-facing materials, guides, and videos updated 8. Process Improvement Assist the Senior Manager in refining Customer Success processes Contribute to CRM workflow setup and usage mapping The Successful Applicant A successful 'Customer Success Manager' should have: Experience in customer service, client engagement, or account management. Technical understanding particularly with payment platform, ideally in SAAS environment would be beneficial Strong communication, interpersonal, and negotiation skills. Proven track record of driving customer satisfaction and retention. Ability to translate client requirements into actionable product improvements. Skilled in relationship-building, with strengths in empathy, communication, and development of others. Enthusiastic with a passion to in transformation data to see continued growth. Hungry with a drive to learn and grown individually and within a team What's on Offer An attractive salary package plus bonus. Excellent benefits including comprehensive dental and critical medical Birthday leave Clear career path and growth set out within the company A chance to work in a supportive and professional environment. An inclusive company culture that encourages collaboration and innovation. We invite qualified candidates to apply and join our team of experts in the insurance sector. This is a fantastic opportunity for those looking to make a significant impact and contribute to our ongoing success
The Performance and Insight Analyst role is an analytical role within the Performance team in the Strategic Delivery Unit. The postholder will help the organisation understand performance by providing high quality analysis, insight and evidence that inform strategic choices and improve how we deliver for people, places and nature. You'll act as a trusted analytical partner to senior stakeholders, helping ensure decisions are grounded in robust evidence and aligned with organisational priorities. You'll work closely with colleagues across the organisation, applying strong analytical skills and critical thinking to help us understand not just what is happening, but why. What it's like to work here Your contractual location will be our head office in Swindon, however there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust. The role will involve travel to our head office to meet with stakeholders and to carry out work. What you'll be doing In this role, you'll report directly to the Organisational Performance Manager and will work with senior analysts to support Strategic Portfolios. You'll carry out in depth performance analysis to understand what's driving change through investigating significant variances, exploring trends and testing hypotheses. Your work will involve applying structured analytical approaches and statistical techniques, drawing on multiple sources of internal and external data, and translating complex findings into clear insight that helps senior stakeholders make informed decisions. You'll play a central part in producing accurate, timely and engaging performance reporting for Strategic Portfolio Boards, Executive Directors and Trustees. You'll distil complex analysis into accessible narratives, create clear visualisations, and communicate key learnings and risks in a way that supports effective decision making. You'll take responsibility for validating datasets, resolving data quality issues and maintaining the reliability of key performance information, ensuring that the analysis and insight produced to support Strategic Portfolios is based on strong foundations. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Proven analytical, investigative and problem solving skills, with experience in using tools such as Excel, Tableau and Alteryx. Confident in structuring, validating and managing data, with the ability to identify and resolve data quality issues to support robust, reliable analysis. A track record of using evidence and insight to inform strategic decisions and aligning insight with organisational learning and improvement. Experience in monitoring performance and producing accurate, timely and engaging reports for senior stakeholders. Skilled at presenting complex analysis in a clear, concise and compelling way, tailoring communication for senior managers and non technical audiences. Demonstrated ability to improve processes; spotting opportunities to streamline processes and workflows, strengthen analytical outputs and embed better ways of working. Additional criteria for all other applicants: Effective collaborator who builds relationships across wider teams and analysts to share learnings and ideas. Ability to manage multiple analytical projects and prioritise effectively in a multi-priority environment. Strong stakeholder management skills, with the ability to build constructive relationships and act as a trusted analytical advisor. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. • Substantial pension scheme of up to 10% basic salary • Free entry to National Trust places for you, a guest and your children (under 18) • Rental deposit loan scheme • Season ticket loan • EV car lease scheme (for roles that meet the salary criteria) • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. • Flexible working whenever possible • Employee assistance programme • Free parking at most Trust places
Feb 03, 2026
Full time
The Performance and Insight Analyst role is an analytical role within the Performance team in the Strategic Delivery Unit. The postholder will help the organisation understand performance by providing high quality analysis, insight and evidence that inform strategic choices and improve how we deliver for people, places and nature. You'll act as a trusted analytical partner to senior stakeholders, helping ensure decisions are grounded in robust evidence and aligned with organisational priorities. You'll work closely with colleagues across the organisation, applying strong analytical skills and critical thinking to help us understand not just what is happening, but why. What it's like to work here Your contractual location will be our head office in Swindon, however there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust. The role will involve travel to our head office to meet with stakeholders and to carry out work. What you'll be doing In this role, you'll report directly to the Organisational Performance Manager and will work with senior analysts to support Strategic Portfolios. You'll carry out in depth performance analysis to understand what's driving change through investigating significant variances, exploring trends and testing hypotheses. Your work will involve applying structured analytical approaches and statistical techniques, drawing on multiple sources of internal and external data, and translating complex findings into clear insight that helps senior stakeholders make informed decisions. You'll play a central part in producing accurate, timely and engaging performance reporting for Strategic Portfolio Boards, Executive Directors and Trustees. You'll distil complex analysis into accessible narratives, create clear visualisations, and communicate key learnings and risks in a way that supports effective decision making. You'll take responsibility for validating datasets, resolving data quality issues and maintaining the reliability of key performance information, ensuring that the analysis and insight produced to support Strategic Portfolios is based on strong foundations. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Proven analytical, investigative and problem solving skills, with experience in using tools such as Excel, Tableau and Alteryx. Confident in structuring, validating and managing data, with the ability to identify and resolve data quality issues to support robust, reliable analysis. A track record of using evidence and insight to inform strategic decisions and aligning insight with organisational learning and improvement. Experience in monitoring performance and producing accurate, timely and engaging reports for senior stakeholders. Skilled at presenting complex analysis in a clear, concise and compelling way, tailoring communication for senior managers and non technical audiences. Demonstrated ability to improve processes; spotting opportunities to streamline processes and workflows, strengthen analytical outputs and embed better ways of working. Additional criteria for all other applicants: Effective collaborator who builds relationships across wider teams and analysts to share learnings and ideas. Ability to manage multiple analytical projects and prioritise effectively in a multi-priority environment. Strong stakeholder management skills, with the ability to build constructive relationships and act as a trusted analytical advisor. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. • Substantial pension scheme of up to 10% basic salary • Free entry to National Trust places for you, a guest and your children (under 18) • Rental deposit loan scheme • Season ticket loan • EV car lease scheme (for roles that meet the salary criteria) • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. • Flexible working whenever possible • Employee assistance programme • Free parking at most Trust places
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. ShareDo, recently acquired by Clio, is a cutting edge adaptive work management platform that empowers large law firms to develop tailored solutions for managing their work processes through the cloud. With our platform, firms can easily build a CMS that works for each legal department's unique needs, allowing them to manage more cases with the same resources, improve profitability, and deliver a market leading client experience. Who you are You are a highly organised and engaging communicator who is passionate about technology and eager to understand both our product and the industries our clients operate in. With a strong focus on relationship building, you have experience guiding clients at all levels, helping them achieve their goals while identifying opportunities to improve their experience and outcomes. You excel working with cross functional teams, and have a relentless drive for trying and testing new tactics. Your insight helps spot risks, address training gaps, and contribute to the continuous improvement of our service. What you'll work on Building and maintaining client relationships: serving as the primary point of contact, developing long term, trusted relationships by understanding client goals at both strategic and operational levels. Leading onboarding and implementation: supporting new clients through a smooth onboarding process by delivering training, resources, and ongoing assistance in collaboration with the professional services team. Providing expert guidance: acting as a knowledgeable and trusted advisor, offering insights into the product, industry trends, and client specific needs to ensure alignment and value delivery. Engaging proactively: reaching out regularly to offer best practices, check on progress, and provide support, ensuring clients maximise the platform's capabilities. Analyzing data and reporting insights: tracking client behaviour and usage patterns to deliver data driven recommendations that enhance adoption and business results. Advocating for the customer: representing the customer's voice across teams, communicating feedback, feature requests, and concerns to drive improvements in products and services. Driving renewals and expansion: ensuring client satisfaction and outcomes that support contract renewals while identifying and nurturing opportunities to expand usage or upsell features. Developing educational resources: creating and sharing materials such as guides, webinars, and workshops to help clients deepen their understanding and use of the platform. What you bring Transparent passion and enthusiasm for your work Excellent written and verbal communication skills Proven stakeholder management and relationship building skills Proactive problem solver with a customer centric mindset and consultative approach Technical aptitude and ability to quickly learn and understand complex software solutions A self starter who pays attention to detail and has a passion for continuous learning - never afraid to ask questions and always happy to answer them Ability to methodically manage customer interactions and actions in a structured and organised manner Gravitas and ability to absorb knowledge that will make the voice heard and valued both internally and externally Experience in implementing processes and procedures Demonstrated keen interest in improving your craft by using AI Serious bonus points if you have Proven experience in pre sales, post sales, consultancy, or similar customer facing roles in a SaaS environment Experience in the legal or insurance sector Experience working in case management What you will find here Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high performing culture. Competitive, equitable salary Flexible hybrid work environment 25 days holiday + bank holidays Private healthcare with life insurance & critical illness cover Pension contribution Professional development and growth options Clioversary recognition programme with special acknowledgement at 3, 5, 7, and 10 years The expected salary range for this role is £50,200 to £67,800 GBP. Salary bands vary by region and by experience; the final offer will depend on geography, applicable experience, and skill set. Diversity, Inclusion, Belonging, and Equity (DIBE) & Accessibility We are committed to equal employment and encourage candidates from all backgrounds to apply. Our team shows up as their authentic selves and works in an environment where everyone is included, valued, and enabled to do their best work. We provide accessibility accommodations during the recruitment process; please let us know if you require any accommodation. Learn more about our culture at We only communicate with candidates through email addresses.
Feb 03, 2026
Full time
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. ShareDo, recently acquired by Clio, is a cutting edge adaptive work management platform that empowers large law firms to develop tailored solutions for managing their work processes through the cloud. With our platform, firms can easily build a CMS that works for each legal department's unique needs, allowing them to manage more cases with the same resources, improve profitability, and deliver a market leading client experience. Who you are You are a highly organised and engaging communicator who is passionate about technology and eager to understand both our product and the industries our clients operate in. With a strong focus on relationship building, you have experience guiding clients at all levels, helping them achieve their goals while identifying opportunities to improve their experience and outcomes. You excel working with cross functional teams, and have a relentless drive for trying and testing new tactics. Your insight helps spot risks, address training gaps, and contribute to the continuous improvement of our service. What you'll work on Building and maintaining client relationships: serving as the primary point of contact, developing long term, trusted relationships by understanding client goals at both strategic and operational levels. Leading onboarding and implementation: supporting new clients through a smooth onboarding process by delivering training, resources, and ongoing assistance in collaboration with the professional services team. Providing expert guidance: acting as a knowledgeable and trusted advisor, offering insights into the product, industry trends, and client specific needs to ensure alignment and value delivery. Engaging proactively: reaching out regularly to offer best practices, check on progress, and provide support, ensuring clients maximise the platform's capabilities. Analyzing data and reporting insights: tracking client behaviour and usage patterns to deliver data driven recommendations that enhance adoption and business results. Advocating for the customer: representing the customer's voice across teams, communicating feedback, feature requests, and concerns to drive improvements in products and services. Driving renewals and expansion: ensuring client satisfaction and outcomes that support contract renewals while identifying and nurturing opportunities to expand usage or upsell features. Developing educational resources: creating and sharing materials such as guides, webinars, and workshops to help clients deepen their understanding and use of the platform. What you bring Transparent passion and enthusiasm for your work Excellent written and verbal communication skills Proven stakeholder management and relationship building skills Proactive problem solver with a customer centric mindset and consultative approach Technical aptitude and ability to quickly learn and understand complex software solutions A self starter who pays attention to detail and has a passion for continuous learning - never afraid to ask questions and always happy to answer them Ability to methodically manage customer interactions and actions in a structured and organised manner Gravitas and ability to absorb knowledge that will make the voice heard and valued both internally and externally Experience in implementing processes and procedures Demonstrated keen interest in improving your craft by using AI Serious bonus points if you have Proven experience in pre sales, post sales, consultancy, or similar customer facing roles in a SaaS environment Experience in the legal or insurance sector Experience working in case management What you will find here Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high performing culture. Competitive, equitable salary Flexible hybrid work environment 25 days holiday + bank holidays Private healthcare with life insurance & critical illness cover Pension contribution Professional development and growth options Clioversary recognition programme with special acknowledgement at 3, 5, 7, and 10 years The expected salary range for this role is £50,200 to £67,800 GBP. Salary bands vary by region and by experience; the final offer will depend on geography, applicable experience, and skill set. Diversity, Inclusion, Belonging, and Equity (DIBE) & Accessibility We are committed to equal employment and encourage candidates from all backgrounds to apply. Our team shows up as their authentic selves and works in an environment where everyone is included, valued, and enabled to do their best work. We provide accessibility accommodations during the recruitment process; please let us know if you require any accommodation. Learn more about our culture at We only communicate with candidates through email addresses.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons We're a Corporate Tax Team working across many sectors including TMT, Lifesciences, Manufacturing and Science with a diverse and interesting range of clients - from entrepreneurial start-ups to large, global FTSE 100 companies. We are a fast-growing and high-performing team and, for you, it's the chance to lead the delivery of advisory work and building and running a portfolio of clients. Your potential will grow too, with plenty of opportunities to learn new skills or further enhance your current ones. Along the way, we'll give you all the client-facing exposure, support and connections you need to take your career in whichever direction you want it to go, with the scope for the right business to grow their career with BDO. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the delivery of multiteam projects, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to Private Equity backed, private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively and confident collaborating with others, communicating regularly with Director and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to think and operate strategically to grow your portfolio and leadership skills for the benefit of your career and the Firm. We are looking for someone with; Strong understanding of and previous experience of managing a portfolio of corporate tax clients providing advisory and compliance services. The skill of managing the successful delivery of commercially viable and technically excellent advice to a variety of clients. The ability to build and manage strong relationships with clients and other stakeholders Experience of actively seeking and winning opportunities for selling new services to new and existing clients, and a desire to build upon this by working with the partner group to build the portfolio. Experience of managing people. CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons We're a Corporate Tax Team working across many sectors including TMT, Lifesciences, Manufacturing and Science with a diverse and interesting range of clients - from entrepreneurial start-ups to large, global FTSE 100 companies. We are a fast-growing and high-performing team and, for you, it's the chance to lead the delivery of advisory work and building and running a portfolio of clients. Your potential will grow too, with plenty of opportunities to learn new skills or further enhance your current ones. Along the way, we'll give you all the client-facing exposure, support and connections you need to take your career in whichever direction you want it to go, with the scope for the right business to grow their career with BDO. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the delivery of multiteam projects, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to Private Equity backed, private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively and confident collaborating with others, communicating regularly with Director and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to think and operate strategically to grow your portfolio and leadership skills for the benefit of your career and the Firm. We are looking for someone with; Strong understanding of and previous experience of managing a portfolio of corporate tax clients providing advisory and compliance services. The skill of managing the successful delivery of commercially viable and technically excellent advice to a variety of clients. The ability to build and manage strong relationships with clients and other stakeholders Experience of actively seeking and winning opportunities for selling new services to new and existing clients, and a desire to build upon this by working with the partner group to build the portfolio. Experience of managing people. CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across Advisory, Project Management, Cost Management, Asset Management, and ESG, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions-oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Senior Project Manager London, UK Senior Project Manager London, UK 04/08/2025 Lead the delivery of project management services across a variety of exciting retail developments, including new builds, refurb and fit-outs. Senior Project Manager - London or Croydon Hybrid Working - Competitive Salary + Car Allowance Full Time, Permanent TSA Riley is a trusted partner to some of the UK's leading retail brands, providing expert cost and project management services that support their continued growth and success. Due to ongoing expansion in the retail sector, we are seeking an experienced Senior Project Manager to join our London and Southeast regional team. This is a permanent, full-time role with the flexibility of hybrid working and the option to be based out of our Central London or Croydon offices. In this role, you will lead the delivery of project management services across a variety of exciting retail developments, including new builds, refurbishments, and fit-outs. Projects may range from individual store initiatives to complex programmes spanning multiple locations. You will play a key role in building strong client relationships, ensuring projects are delivered on time, within budget, and to a high standard of quality. We are looking for a collaborative and detail-oriented professional with proven experience managing construction projects from inception through to completion. Your background may include working within a consultancy, contractor, or client-side role, and you will be comfortable handling both pre- and post-contract responsibilities in a client-facing environment. At TSA Riley, we value flexibility, autonomy, and high performance. We offer a supportive team culture, opportunities to work with major clients, and a competitive salary with a comprehensive benefits package. If you are ready to contribute to impactful retail projects and grow your career with a forward-thinking consultancy, we encourage you to apply. Key tasks and responsibilities of the Senior Project Manager role include: Ensure the client achieves their stated objectives through close teamwork, proactive risk and programme controls and the provision of contractual advice. Prepare full tender documentation, for consultant or contractor appointments, in line with the TSA Riley requirements and present these to the client for review and comment. Administer the tender processes for consultant and contractor appointments. Provide /obtain advice on contractors, specialists, procurement routes, cost and programme solutions and present to the client. Acting in an Employers Agent role on behalf of our clients. Administer / manage cost/variation procedures as applicable under the relevant Appointment or Contract. Attend and/or chair meetings within line with the appointment provisions. Prepare financial and progress reports for the client, ensuring their specific data requirements are included. Instigate value engineering and standardisation processes aimed at optimising efficiency for both TSA Riley and the client. Propose innovative initiatives on service delivery for TSA Riley management consideration. Prepare development and delivery programmes in Microsoft Project, ensuring the key deliverable objectives are understood and reported adequately. Desired qualifications and experience: Degree qualified in a relevant subject such as Construction Project Management or a similar equivalent. Prior experience working in a Project Management role within the construction industry is essential. Unfortunately, we are not able to consider applications of candidates from Project Management roles looking to transition from other sectors. Prior experience of working as a Project Manager on projects within the retail sector is highly desirable. Similar fast-paced sector experience may be considered. Experience of carrying out full pre and post contract duties in a lead Project Management role. Membership to a relevant professional body such as the RICS or CIOB is desired. Experience of administering contracts under JCT contract, including design and build and traditional forms. Strong client facing skills are essential. Full UK driving license is essential for this role. Who we are: TSA Riley has a 130-year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Procure. Deliver. Optimise. Decarbonise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands-on experience and personalised service to drive greater value, impact and certainty for our clients' projects. What makes us different: Partnerships for positive impact: Standing side-by-side with our clients, we shape our collective future. Growth - together: Our strength lies not only in our global reach, wide range of sectors and services but also in how grow and develop our people. Connected intelligence: We are a business of 1,000 connected and collaborative project consultants. Our leaders are diverse and experienced, and we challenge and learn from each other to deliver positive outcomes. Integrity in everything: We do the right thing by each other, our clients and our communities. And a lot of fun along the way: We celebrate success, enjoy the journey and cherish our culture of camaraderie. Together, we embrace our differences and celebrate the things that make each of us authentically unique. TSA Riley is an Equal Opportunity Employer: We welcome applications from candidates who are interested in working with us but are not able to commit to a full-time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
Feb 03, 2026
Full time
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across Advisory, Project Management, Cost Management, Asset Management, and ESG, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions-oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Senior Project Manager London, UK Senior Project Manager London, UK 04/08/2025 Lead the delivery of project management services across a variety of exciting retail developments, including new builds, refurb and fit-outs. Senior Project Manager - London or Croydon Hybrid Working - Competitive Salary + Car Allowance Full Time, Permanent TSA Riley is a trusted partner to some of the UK's leading retail brands, providing expert cost and project management services that support their continued growth and success. Due to ongoing expansion in the retail sector, we are seeking an experienced Senior Project Manager to join our London and Southeast regional team. This is a permanent, full-time role with the flexibility of hybrid working and the option to be based out of our Central London or Croydon offices. In this role, you will lead the delivery of project management services across a variety of exciting retail developments, including new builds, refurbishments, and fit-outs. Projects may range from individual store initiatives to complex programmes spanning multiple locations. You will play a key role in building strong client relationships, ensuring projects are delivered on time, within budget, and to a high standard of quality. We are looking for a collaborative and detail-oriented professional with proven experience managing construction projects from inception through to completion. Your background may include working within a consultancy, contractor, or client-side role, and you will be comfortable handling both pre- and post-contract responsibilities in a client-facing environment. At TSA Riley, we value flexibility, autonomy, and high performance. We offer a supportive team culture, opportunities to work with major clients, and a competitive salary with a comprehensive benefits package. If you are ready to contribute to impactful retail projects and grow your career with a forward-thinking consultancy, we encourage you to apply. Key tasks and responsibilities of the Senior Project Manager role include: Ensure the client achieves their stated objectives through close teamwork, proactive risk and programme controls and the provision of contractual advice. Prepare full tender documentation, for consultant or contractor appointments, in line with the TSA Riley requirements and present these to the client for review and comment. Administer the tender processes for consultant and contractor appointments. Provide /obtain advice on contractors, specialists, procurement routes, cost and programme solutions and present to the client. Acting in an Employers Agent role on behalf of our clients. Administer / manage cost/variation procedures as applicable under the relevant Appointment or Contract. Attend and/or chair meetings within line with the appointment provisions. Prepare financial and progress reports for the client, ensuring their specific data requirements are included. Instigate value engineering and standardisation processes aimed at optimising efficiency for both TSA Riley and the client. Propose innovative initiatives on service delivery for TSA Riley management consideration. Prepare development and delivery programmes in Microsoft Project, ensuring the key deliverable objectives are understood and reported adequately. Desired qualifications and experience: Degree qualified in a relevant subject such as Construction Project Management or a similar equivalent. Prior experience working in a Project Management role within the construction industry is essential. Unfortunately, we are not able to consider applications of candidates from Project Management roles looking to transition from other sectors. Prior experience of working as a Project Manager on projects within the retail sector is highly desirable. Similar fast-paced sector experience may be considered. Experience of carrying out full pre and post contract duties in a lead Project Management role. Membership to a relevant professional body such as the RICS or CIOB is desired. Experience of administering contracts under JCT contract, including design and build and traditional forms. Strong client facing skills are essential. Full UK driving license is essential for this role. Who we are: TSA Riley has a 130-year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Procure. Deliver. Optimise. Decarbonise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands-on experience and personalised service to drive greater value, impact and certainty for our clients' projects. What makes us different: Partnerships for positive impact: Standing side-by-side with our clients, we shape our collective future. Growth - together: Our strength lies not only in our global reach, wide range of sectors and services but also in how grow and develop our people. Connected intelligence: We are a business of 1,000 connected and collaborative project consultants. Our leaders are diverse and experienced, and we challenge and learn from each other to deliver positive outcomes. Integrity in everything: We do the right thing by each other, our clients and our communities. And a lot of fun along the way: We celebrate success, enjoy the journey and cherish our culture of camaraderie. Together, we embrace our differences and celebrate the things that make each of us authentically unique. TSA Riley is an Equal Opportunity Employer: We welcome applications from candidates who are interested in working with us but are not able to commit to a full-time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
We are looking for an experienced and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with satellite operators, manufacturers, and partners, the Customer Experience Manager will serve as the primary point of contact post-sales, providing a best-in-class customer service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from the beginning of the customer journey (pre-sales), assisting the sales team and providing continuity for the customer relationship through to onboarding. We see this role as being full time, although this is negotiable. Ideally we would like this role to be based in Edinburgh on a hybrid basis, to allow for regular interaction with the teams responsible for Product Management, Finance, Business Development, Sales and Marketing. As a member of the Customer Delivery & Operations team your key responsibilities would be: Customer Relationship Management Serve as the primary post-sale contact for customers, ensuring smooth onboarding, training, and integration of software solutions Develop and maintain strong, long-term relationships with key stakeholders within customer organisations Act as a trusted advisor in the management of customer relationships, providing insights and recommendations to optimise customers' use of our software Regularly engage with customers to assess satisfaction, usage, and potential challenges, resolving issues proactively Commercial & Growth Focus Identify and drive upsell, cross-sell, and renewal opportunities, working closely with the sales and product teams Track customer usage and business needs to identify opportunities for additional services, new feature adoption, or expanded usage Negotiate renewals and expansion contracts in alignment with commercial targets Provide customer feedback to the product and engineering teams to shape the product roadmap and ensure market fit Lead the first and second line technical support team, facilitating collaboration and liaison with 3 rd line product and services engineering teams to address customer queries or issues efficiently Guide customers through software implementation, integration, and best practices to maximise operational benefits Support the customer facing team of Application Engineers in the provision of training sessions, providing structure and guidance on the tools and assets used in its delivery Stay up to date with satellite industry trends and developments to anticipate customer needs and challenges Process & Performance Management Ownership and continued improvement of the Customer Support & Maintenance Model; including customer success processes, playbooks, and engagement strategies Maintain accurate records of customer interactions, satisfaction levels, and commercial opportunities in CRM systems Monitor key customer success metrics, including retention rates, churn risk, and revenue growth Essential skills and experience We see experience with the following as essential to the job: Previous experience in customer account management Understanding of satellite operations, satellite ground segment software, or satellite mission planning Familiarity with satellite communication protocols, telemetry data, or mission control software Ability to interpret technical documentation and translate technical concepts for non-technical stakeholders Personal skills We're especially looking for someone with the following skills and experience: Previous experience in developing and executing on a customer success strategy Strong communication and interpersonal skills, with the ability to engage effectively with technical and commercial stakeholders Excellent problem-solving abilities, with a proactive approach to identifying and resolving customer challenges Commercial mindset, with a track record of identifying revenue opportunities and negotiating renewals Highly organised with strong project management skills and the ability to manage multiple customer accounts Experience with managing, leading and developing teams Self-motivated and able to work independently while collaborating across teams We think that the following skills would definitely be valuable in this role: Experience in a customer-facing role within the satellite, aerospace, or telecommunications industry Knowledge of cloud-based software deployment and SaaS business models Experience using CRM tools such as Salesforce, HubSpot, or similar platforms Ability to conduct software demonstrations and training for customers Familiarity with scripting languages (e.g., Python) or data analysis tools used in satellite operations Experience working with software platforms, APIs, and integration workflows What we can offer you A competitive salary in the range of £45k-£55k depending on experience, with regular reviews A fantastic opportunity to join a growing, innovative, employee-centred business pushing boundaries in the space industry Flexible hours and hybrid working, enabling you to create your ideal work life balance 36 days paid holiday per annum Enhanced Company Sick Pay and Long-Term Sickness cover A Health Cash Plan to cover costs such as dental, physio and optical Life Assurance cover (x4 salary) As a member of the Bright Ascension team you would have a stake in the business through our Employee Benefit Trust which owns 13% of our business Enhanced maternity, paternity and adoption pay Opportunities for international travel for exhibitions and trade shows Investment in you and your skill development and the opportunity to attend relevant events and conferences to aid career / skill development Company events and regular activities for social engagement and team building An open, supportive, inclusive environment where you can explore your ideas and make a big difference to the product and business About Bright Ascension We are a fast growing, innovative company changing the way that software is developed in the space industry. With customers across the world, ranging from universities and space agencies, to commercial organisations and start-ups, our core technologies enable our customers to develop and operate space-based systems and services faster, cheaper and more reliably. Innovation is at the heart of what we do and it is our team which drives that innovation; this is reflected in our commitment to employee ownership, which gives all of us a voice, and a stake, in our current and future success. With offices in Dundee, Edinburgh and Bristol we now have 50 members of staff and plans to expand over the next 12 months. We are at a very exciting time in our ambitious growth plans and have fantastic opportunities for talented individuals to join our team.
Feb 03, 2026
Full time
We are looking for an experienced and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with satellite operators, manufacturers, and partners, the Customer Experience Manager will serve as the primary point of contact post-sales, providing a best-in-class customer service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from the beginning of the customer journey (pre-sales), assisting the sales team and providing continuity for the customer relationship through to onboarding. We see this role as being full time, although this is negotiable. Ideally we would like this role to be based in Edinburgh on a hybrid basis, to allow for regular interaction with the teams responsible for Product Management, Finance, Business Development, Sales and Marketing. As a member of the Customer Delivery & Operations team your key responsibilities would be: Customer Relationship Management Serve as the primary post-sale contact for customers, ensuring smooth onboarding, training, and integration of software solutions Develop and maintain strong, long-term relationships with key stakeholders within customer organisations Act as a trusted advisor in the management of customer relationships, providing insights and recommendations to optimise customers' use of our software Regularly engage with customers to assess satisfaction, usage, and potential challenges, resolving issues proactively Commercial & Growth Focus Identify and drive upsell, cross-sell, and renewal opportunities, working closely with the sales and product teams Track customer usage and business needs to identify opportunities for additional services, new feature adoption, or expanded usage Negotiate renewals and expansion contracts in alignment with commercial targets Provide customer feedback to the product and engineering teams to shape the product roadmap and ensure market fit Lead the first and second line technical support team, facilitating collaboration and liaison with 3 rd line product and services engineering teams to address customer queries or issues efficiently Guide customers through software implementation, integration, and best practices to maximise operational benefits Support the customer facing team of Application Engineers in the provision of training sessions, providing structure and guidance on the tools and assets used in its delivery Stay up to date with satellite industry trends and developments to anticipate customer needs and challenges Process & Performance Management Ownership and continued improvement of the Customer Support & Maintenance Model; including customer success processes, playbooks, and engagement strategies Maintain accurate records of customer interactions, satisfaction levels, and commercial opportunities in CRM systems Monitor key customer success metrics, including retention rates, churn risk, and revenue growth Essential skills and experience We see experience with the following as essential to the job: Previous experience in customer account management Understanding of satellite operations, satellite ground segment software, or satellite mission planning Familiarity with satellite communication protocols, telemetry data, or mission control software Ability to interpret technical documentation and translate technical concepts for non-technical stakeholders Personal skills We're especially looking for someone with the following skills and experience: Previous experience in developing and executing on a customer success strategy Strong communication and interpersonal skills, with the ability to engage effectively with technical and commercial stakeholders Excellent problem-solving abilities, with a proactive approach to identifying and resolving customer challenges Commercial mindset, with a track record of identifying revenue opportunities and negotiating renewals Highly organised with strong project management skills and the ability to manage multiple customer accounts Experience with managing, leading and developing teams Self-motivated and able to work independently while collaborating across teams We think that the following skills would definitely be valuable in this role: Experience in a customer-facing role within the satellite, aerospace, or telecommunications industry Knowledge of cloud-based software deployment and SaaS business models Experience using CRM tools such as Salesforce, HubSpot, or similar platforms Ability to conduct software demonstrations and training for customers Familiarity with scripting languages (e.g., Python) or data analysis tools used in satellite operations Experience working with software platforms, APIs, and integration workflows What we can offer you A competitive salary in the range of £45k-£55k depending on experience, with regular reviews A fantastic opportunity to join a growing, innovative, employee-centred business pushing boundaries in the space industry Flexible hours and hybrid working, enabling you to create your ideal work life balance 36 days paid holiday per annum Enhanced Company Sick Pay and Long-Term Sickness cover A Health Cash Plan to cover costs such as dental, physio and optical Life Assurance cover (x4 salary) As a member of the Bright Ascension team you would have a stake in the business through our Employee Benefit Trust which owns 13% of our business Enhanced maternity, paternity and adoption pay Opportunities for international travel for exhibitions and trade shows Investment in you and your skill development and the opportunity to attend relevant events and conferences to aid career / skill development Company events and regular activities for social engagement and team building An open, supportive, inclusive environment where you can explore your ideas and make a big difference to the product and business About Bright Ascension We are a fast growing, innovative company changing the way that software is developed in the space industry. With customers across the world, ranging from universities and space agencies, to commercial organisations and start-ups, our core technologies enable our customers to develop and operate space-based systems and services faster, cheaper and more reliably. Innovation is at the heart of what we do and it is our team which drives that innovation; this is reflected in our commitment to employee ownership, which gives all of us a voice, and a stake, in our current and future success. With offices in Dundee, Edinburgh and Bristol we now have 50 members of staff and plans to expand over the next 12 months. We are at a very exciting time in our ambitious growth plans and have fantastic opportunities for talented individuals to join our team.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations understand, manage and respond to risk in an increasingly complex and fastmoving environment. We work with a diverse portfolio of clients across the commercial and not-for-profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision-making. As part of the team, you'll work on a wide range of internal audit, risk and advisory engagements, gaining exposure to different industries, business models and operating environments. You'll collaborate closely with colleagues across the firm, applying innovative approaches, data analytics and professional judgement to deliver insights that add real value for our clients. As a Senior Executive within RAS, you will play an important role in delivering high quality internal audit, assurance and advisory services to our Public Sector clients. You will work as a senior member of engagement teams, taking responsibility for defined areas of delivery while collaborating closely with Managers, Senior Managers, Directors and Partners. You will be hands on in the execution of engagements, building strong technical capability, developing professional judgement, and supporting the effective delivery of engagements. Alongside this, you will act as a role model for junior team members, helping to build a high performing and collaborative team environment. You'll be someone with An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working. A recognised professional qualification (e.g. ACA, ACCA, CIA, CMIIA/MIIA, CCAB or equivalent), with relevant experience in risk management, internal audit and systems / controls testing. Awareness of compliance, legislative and wider market issues relevant to client organisations, and the ability to consider these when identifying risks and audit findings. Strong analytical and problem solving skills, with the ability to evaluate evidence, interpret data and support clear, well reasoned conclusions. Effective written and verbal communication skills, with the confidence to engage professionally with clients and colleagues and to explain issues clearly. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations understand, manage and respond to risk in an increasingly complex and fastmoving environment. We work with a diverse portfolio of clients across the commercial and not-for-profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision-making. As part of the team, you'll work on a wide range of internal audit, risk and advisory engagements, gaining exposure to different industries, business models and operating environments. You'll collaborate closely with colleagues across the firm, applying innovative approaches, data analytics and professional judgement to deliver insights that add real value for our clients. As a Senior Executive within RAS, you will play an important role in delivering high quality internal audit, assurance and advisory services to our Public Sector clients. You will work as a senior member of engagement teams, taking responsibility for defined areas of delivery while collaborating closely with Managers, Senior Managers, Directors and Partners. You will be hands on in the execution of engagements, building strong technical capability, developing professional judgement, and supporting the effective delivery of engagements. Alongside this, you will act as a role model for junior team members, helping to build a high performing and collaborative team environment. You'll be someone with An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working. A recognised professional qualification (e.g. ACA, ACCA, CIA, CMIIA/MIIA, CCAB or equivalent), with relevant experience in risk management, internal audit and systems / controls testing. Awareness of compliance, legislative and wider market issues relevant to client organisations, and the ability to consider these when identifying risks and audit findings. Strong analytical and problem solving skills, with the ability to evaluate evidence, interpret data and support clear, well reasoned conclusions. Effective written and verbal communication skills, with the confidence to engage professionally with clients and colleagues and to explain issues clearly. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations understand, manage and respond to risk in an increasingly complex and fastmoving environment. We work with a diverse portfolio of clients across the commercial and not-for-profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision-making. As part of the team, you'll work on a wide range of internal audit, risk and advisory engagements, gaining exposure to different industries, business models and operating environments. You'll collaborate closely with colleagues across the firm, applying innovative approaches, data analytics and professional judgement to deliver insights that add real value for our clients. As a Senior Executive within RAS, you will play an important role in delivering high quality internal audit, assurance and advisory services to our Public Sector clients. You will work as a senior member of engagement teams, taking responsibility for defined areas of delivery while collaborating closely with Managers, Senior Managers, Directors and Partners. You will be hands on in the execution of engagements, building strong technical capability, developing professional judgement, and supporting the effective delivery of engagements. Alongside this, you will act as a role model for junior team members, helping to build a high performing and collaborative team environment. You'll be someone with An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working. A recognised professional qualification (e.g. ACA, ACCA, CIA, CMIIA/MIIA, CCAB or equivalent), with relevant experience in risk management, internal audit and systems / controls testing. Awareness of compliance, legislative and wider market issues relevant to client organisations, and the ability to consider these when identifying risks and audit findings. Strong analytical and problem solving skills, with the ability to evaluate evidence, interpret data and support clear, well reasoned conclusions. Effective written and verbal communication skills, with the confidence to engage professionally with clients and colleagues and to explain issues clearly. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations understand, manage and respond to risk in an increasingly complex and fastmoving environment. We work with a diverse portfolio of clients across the commercial and not-for-profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision-making. As part of the team, you'll work on a wide range of internal audit, risk and advisory engagements, gaining exposure to different industries, business models and operating environments. You'll collaborate closely with colleagues across the firm, applying innovative approaches, data analytics and professional judgement to deliver insights that add real value for our clients. As a Senior Executive within RAS, you will play an important role in delivering high quality internal audit, assurance and advisory services to our Public Sector clients. You will work as a senior member of engagement teams, taking responsibility for defined areas of delivery while collaborating closely with Managers, Senior Managers, Directors and Partners. You will be hands on in the execution of engagements, building strong technical capability, developing professional judgement, and supporting the effective delivery of engagements. Alongside this, you will act as a role model for junior team members, helping to build a high performing and collaborative team environment. You'll be someone with An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working. A recognised professional qualification (e.g. ACA, ACCA, CIA, CMIIA/MIIA, CCAB or equivalent), with relevant experience in risk management, internal audit and systems / controls testing. Awareness of compliance, legislative and wider market issues relevant to client organisations, and the ability to consider these when identifying risks and audit findings. Strong analytical and problem solving skills, with the ability to evaluate evidence, interpret data and support clear, well reasoned conclusions. Effective written and verbal communication skills, with the confidence to engage professionally with clients and colleagues and to explain issues clearly. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Role Overview This role will provide Tax compliance and advisory services to a wide range of corporate and owner managed clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. You will also provide assistance to Director/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Responsibilities To act as a key point of contact within the firm for the client, together with the Senior Manager/Partner. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients There will be an expectation that you will take full responsibility for project delivery on their portfolio Manage a portfolio of clients including control of billings and cash collection within the firms criteria Review of work prepared by more junior members of staff Liaise with HMRC To ensure assignments are completed within agreed budgets and keep client/Partner informed of overruns and plan staff assignments in order to give an appropriate spread of experience Ensure that the firm's quality control procedures are adhered to including second partner review Identify risk and technical matters, as well as selling opportunities, to the Partner/ Senior Manager/Manager, whilst exercising judgement within agreed parameters. Requirements Educated to degree level, and/or CTA and/or ACA qualified or equivalent Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Role Overview This role will provide Tax compliance and advisory services to a wide range of corporate and owner managed clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. You will also provide assistance to Director/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Responsibilities To act as a key point of contact within the firm for the client, together with the Senior Manager/Partner. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients There will be an expectation that you will take full responsibility for project delivery on their portfolio Manage a portfolio of clients including control of billings and cash collection within the firms criteria Review of work prepared by more junior members of staff Liaise with HMRC To ensure assignments are completed within agreed budgets and keep client/Partner informed of overruns and plan staff assignments in order to give an appropriate spread of experience Ensure that the firm's quality control procedures are adhered to including second partner review Identify risk and technical matters, as well as selling opportunities, to the Partner/ Senior Manager/Manager, whilst exercising judgement within agreed parameters. Requirements Educated to degree level, and/or CTA and/or ACA qualified or equivalent Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations understand, manage and respond to risk in an increasingly complex and fastmoving environment. We work with a diverse portfolio of clients across the commercial and not-for-profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision-making. As part of the team, you'll work on a wide range of internal audit, risk and advisory engagements, gaining exposure to different industries, business models and operating environments. You'll collaborate closely with colleagues across the firm, applying innovative approaches, data analytics and professional judgement to deliver insights that add real value for our clients. As a Senior Executive within RAS, you will play an important role in delivering high quality internal audit, assurance and advisory services to our Public Sector clients. You will work as a senior member of engagement teams, taking responsibility for defined areas of delivery while collaborating closely with Managers, Senior Managers, Directors and Partners. You will be hands on in the execution of engagements, building strong technical capability, developing professional judgement, and supporting the effective delivery of engagements. Alongside this, you will act as a role model for junior team members, helping to build a high performing and collaborative team environment. You'll be someone with An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working. A recognised professional qualification (e.g. ACA, ACCA, CIA, CMIIA/MIIA, CCAB or equivalent), with relevant experience in risk management, internal audit and systems / controls testing. Awareness of compliance, legislative and wider market issues relevant to client organisations, and the ability to consider these when identifying risks and audit findings. Strong analytical and problem solving skills, with the ability to evaluate evidence, interpret data and support clear, well reasoned conclusions. Effective written and verbal communication skills, with the confidence to engage professionally with clients and colleagues and to explain issues clearly. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations understand, manage and respond to risk in an increasingly complex and fastmoving environment. We work with a diverse portfolio of clients across the commercial and not-for-profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision-making. As part of the team, you'll work on a wide range of internal audit, risk and advisory engagements, gaining exposure to different industries, business models and operating environments. You'll collaborate closely with colleagues across the firm, applying innovative approaches, data analytics and professional judgement to deliver insights that add real value for our clients. As a Senior Executive within RAS, you will play an important role in delivering high quality internal audit, assurance and advisory services to our Public Sector clients. You will work as a senior member of engagement teams, taking responsibility for defined areas of delivery while collaborating closely with Managers, Senior Managers, Directors and Partners. You will be hands on in the execution of engagements, building strong technical capability, developing professional judgement, and supporting the effective delivery of engagements. Alongside this, you will act as a role model for junior team members, helping to build a high performing and collaborative team environment. You'll be someone with An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working. A recognised professional qualification (e.g. ACA, ACCA, CIA, CMIIA/MIIA, CCAB or equivalent), with relevant experience in risk management, internal audit and systems / controls testing. Awareness of compliance, legislative and wider market issues relevant to client organisations, and the ability to consider these when identifying risks and audit findings. Strong analytical and problem solving skills, with the ability to evaluate evidence, interpret data and support clear, well reasoned conclusions. Effective written and verbal communication skills, with the confidence to engage professionally with clients and colleagues and to explain issues clearly. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Location: Edinburgh, London, Manchester Connect to your Industry Are you passionate about operational design and delivery, and thinking creatively to solve client issues? Do you want to help diverse range of organisations to undertake fundamental transformation to drive business value? Could you provide insights to help our clients make decisions, address challenges, and achieve their objectives? Have you delivered complex transformation programmes that translate strategy into execution? Can you think on your feet, adapt and pivot where necessary? If you say yes to any of these, please apply. We design, build, and optimise operations of leading private sector businesses within the industry groups of Consumer (incl. Consumer Products, Retail, Automotive and THS); Energy, Resourcing and Industrials (ERI); and Technology, Media and Telecommunications (TMT), to bring their biggest ideas to life and help them to unlock the value of AI, digital and sustainability. Working with colleagues across Deloitte, we combine business design, process engineering and cost transformation in-hand with data and technology fluency to solve our clients' biggest challenges, bring the unpredictable and unknown into focus, and turn concepts into reality. To do this, we need ambitious, entrepreneurial and curious people that will drive innovation and welcome and thrive in disruption. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way , serve with integrity , take care of each other , foster inclusion , and collaborate for measurable impact . These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In Operations & Industry Domain Solutions (OIDS) we have always led with our industry knowledge. Our clients value the insight and expertise we bring from the wide range of organisations we work for, and the experience that brings. We work with clients to aid them in transforming within a rapidly changing environment to achieve their goals. In OIDS CET, our rapidly growing community of operating model professionals are responding to complex market challenges, to maximise business potential across the full spectrum of our industries. Your role will include: Supporting the design and delivery of operating models and identifying areas of innovation/operational improvement within existing operating models Supporting the assessment of processes, identifying and quantifying inefficiencies and contributing ideas for improvement Supporting the development of business cases in collaboration with senior team members, and helping to analyse information and generate outputs Supporting research and helping to analyse large qualitative and quantitative data sets to shape insights and recommendations Supporting the use of emerging and innovative technologies or ways of thinking to shape strategy; design operating models, principles and roadmaps; and deliver transformation Managing relationships with pier-level stakeholder groups Supporting small project teams, workstreams and components of engagements Organising inputs to contribute to the logical flow of deliverables Connect to your skills and professional experience We are looking for people to join our team who embrace change and bring us ever greater breadth and depth of expertise. The quality of our technical skills is enhanced through our practical knowledge of implementation and our ability to learn from each other. Although not all essential, we are looking for people who have: Proven depth of knowledge of the operational dynamics and industry trends in one or more of the following industries: Consumer Packaged Goods Transport, Hospitality & Services Energy & Chemicals Power, Utilities & Renewables Mining & Metals Industrial Products & Construction Telecommunications Media Technology Experience of a junior-level operational role in at least one private sector organisation (as an employee or as a consultant/contractor) demonstrating knowledge of the overall operating model of that business Previous consulting experience, whether as an independent advisor or in-house Experience of use of AI/Automation to accelerate key operational processes and/or optimise ways of working in one of the above sectors Educated to degree level or equivalent qualification Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Technology & Transformation, Deloitte is far ahead of any of our immediate competitors." - Sophia, Technology & Transformation "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation Our hybrid working policy You'll be based in London, Edinburgh or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.
Feb 03, 2026
Full time
Location: Edinburgh, London, Manchester Connect to your Industry Are you passionate about operational design and delivery, and thinking creatively to solve client issues? Do you want to help diverse range of organisations to undertake fundamental transformation to drive business value? Could you provide insights to help our clients make decisions, address challenges, and achieve their objectives? Have you delivered complex transformation programmes that translate strategy into execution? Can you think on your feet, adapt and pivot where necessary? If you say yes to any of these, please apply. We design, build, and optimise operations of leading private sector businesses within the industry groups of Consumer (incl. Consumer Products, Retail, Automotive and THS); Energy, Resourcing and Industrials (ERI); and Technology, Media and Telecommunications (TMT), to bring their biggest ideas to life and help them to unlock the value of AI, digital and sustainability. Working with colleagues across Deloitte, we combine business design, process engineering and cost transformation in-hand with data and technology fluency to solve our clients' biggest challenges, bring the unpredictable and unknown into focus, and turn concepts into reality. To do this, we need ambitious, entrepreneurial and curious people that will drive innovation and welcome and thrive in disruption. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way , serve with integrity , take care of each other , foster inclusion , and collaborate for measurable impact . These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In Operations & Industry Domain Solutions (OIDS) we have always led with our industry knowledge. Our clients value the insight and expertise we bring from the wide range of organisations we work for, and the experience that brings. We work with clients to aid them in transforming within a rapidly changing environment to achieve their goals. In OIDS CET, our rapidly growing community of operating model professionals are responding to complex market challenges, to maximise business potential across the full spectrum of our industries. Your role will include: Supporting the design and delivery of operating models and identifying areas of innovation/operational improvement within existing operating models Supporting the assessment of processes, identifying and quantifying inefficiencies and contributing ideas for improvement Supporting the development of business cases in collaboration with senior team members, and helping to analyse information and generate outputs Supporting research and helping to analyse large qualitative and quantitative data sets to shape insights and recommendations Supporting the use of emerging and innovative technologies or ways of thinking to shape strategy; design operating models, principles and roadmaps; and deliver transformation Managing relationships with pier-level stakeholder groups Supporting small project teams, workstreams and components of engagements Organising inputs to contribute to the logical flow of deliverables Connect to your skills and professional experience We are looking for people to join our team who embrace change and bring us ever greater breadth and depth of expertise. The quality of our technical skills is enhanced through our practical knowledge of implementation and our ability to learn from each other. Although not all essential, we are looking for people who have: Proven depth of knowledge of the operational dynamics and industry trends in one or more of the following industries: Consumer Packaged Goods Transport, Hospitality & Services Energy & Chemicals Power, Utilities & Renewables Mining & Metals Industrial Products & Construction Telecommunications Media Technology Experience of a junior-level operational role in at least one private sector organisation (as an employee or as a consultant/contractor) demonstrating knowledge of the overall operating model of that business Previous consulting experience, whether as an independent advisor or in-house Experience of use of AI/Automation to accelerate key operational processes and/or optimise ways of working in one of the above sectors Educated to degree level or equivalent qualification Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Technology & Transformation, Deloitte is far ahead of any of our immediate competitors." - Sophia, Technology & Transformation "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation Our hybrid working policy You'll be based in London, Edinburgh or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.
Description At Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Southern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Southern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Southern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent Spanish, French and/or Italian language skills (additional european languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Feb 03, 2026
Full time
Description At Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Southern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Southern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Southern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent Spanish, French and/or Italian language skills (additional european languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your tax technical, project management and client service skills with interesting and complex assignments to help clients of all sizes succeed. The team comprises a mix of 'home-grown' (including at partner level) and externally recruited talent. This strength and diversity of knowledge and experience creates an environment where our team can bring fresh thinking and a varied perspective to every project, enabling us to deliver creative, commercial and robust solutions for our clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable taking responsibility for your own client portfolio as well as working as part of a team to develop colleagues and drive the wider business aims. You will be part of a local team, supported by two Senior Managers, a Director and a Partner but given the autonomy and time to develop your personal business as part of that team. You'll be someone with: Significant technical understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus within UK VAT Responsibility to build, manage and develop your advisory portfolio, supported by the Partner and Director. Confidence to build an internal and external network in the local area to drive new business opportunities Ability to actively seek opportunities for selling new services to existing clients Experience of leading engagement with HMRC for clients Experience and credibility when dealing with client senior management An understanding of the regulatory and risk environment in which ICAEW regulated professional services firms operate CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your tax technical, project management and client service skills with interesting and complex assignments to help clients of all sizes succeed. The team comprises a mix of 'home-grown' (including at partner level) and externally recruited talent. This strength and diversity of knowledge and experience creates an environment where our team can bring fresh thinking and a varied perspective to every project, enabling us to deliver creative, commercial and robust solutions for our clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable taking responsibility for your own client portfolio as well as working as part of a team to develop colleagues and drive the wider business aims. You will be part of a local team, supported by two Senior Managers, a Director and a Partner but given the autonomy and time to develop your personal business as part of that team. You'll be someone with: Significant technical understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus within UK VAT Responsibility to build, manage and develop your advisory portfolio, supported by the Partner and Director. Confidence to build an internal and external network in the local area to drive new business opportunities Ability to actively seek opportunities for selling new services to existing clients Experience of leading engagement with HMRC for clients Experience and credibility when dealing with client senior management An understanding of the regulatory and risk environment in which ICAEW regulated professional services firms operate CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
