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Accounts & Business Services Manager
BKL Newcastle Upon Tyne, Tyne And Wear
Job Title: ABS Manager Location: Hybrid Working - Newcastle NE1 / Remote Working Hours: Monday to Friday, 35-hour week (Flexitime) Minimum 3 times per week in office. There may be requirements to visit other offices and client sites for meetings and general collaboration Salary Range: £50,000 - £58,000 About BKL BKL is a Top 40 accountancy and advisory business supporting a diverse client base, from entrepreneurs and high-net-worth individuals to ambitious owner-managed businesses and multinational groups. With a legacy spanning over 130 years, we've evolved into a modern, purpose-driven business that balances profit with impact. We are proud to be a certified B Corp, reflecting our commitment to sustainability, transparency, and responsible governance. As a member of DFK International, we support clients locally and internationally with cutting-edge expertise and a personal touch. We believe all clients deserve the same level of care, innovation, and excellence. Your Opportunity The Manager's role is to lead the delivery of ABS services, making sure all work meets required standards and statutory obligations. They are an established portfolio manager with a proven track record of growing their portfolio in both size and financial value. You will be managing the first pod that we are building in Newcastle! The Manager has overall accountability for pod performance and plays a key role in developing the team and encouraging strong collaboration. They are recognised within the team as a go-to expert for specific sectors or technical areas, and act as the main point of contact for clients, providing high-level advice and clear, strategic guidance. How You'll Make a Difference In this role, you will: Technical Technical and Financial Expertise Ensures all client outputs are accurate and complete Reviews and signs off management accounts, VAT returns, and year-end files Provides clear guidance on complex accounting and compliance matters Advises clients within remit and escalates to specialists when needed Digital and Data Literacy Leads effective use of systems and tools across the pod Reviews workflows and reporting to improve efficiency and data quality Oversees data managed in Karbon, ensuring it is accurate and up to date Identifies process gaps and drives system improvements Monitors pod-level metrics and understands key financial indicators Learning and Development Maintains own CPD compliance and professional development Actively develops leadership and technical capability through learning Seeks and applies feedback to improve performance Quality and Efficiency Delivers high-quality work on time across the pod's portfolio Uses coaching and review to continuously improve output Plans ahead for peak periods with realistic timelines and resourcing Delegation and Ownership Delegates work effectively based on skills and capacity Personally handles complex or sensitive client matters Tracks key deliverables and removes blockers early Balances hands-on delivery with oversight and team enablement Communication Communicates clearly with clients and internal stakeholders Gives constructive feedback in formal and informal settings Leads pod meetings and shares relevant leadership and technical updates Client Relationship Management Owns end-to-end client relationships across the portfolio Leads discussions on scope, fees, and service levels Anticipates client needs and responds proactively Ensures consistent service aligned with client expectations Ethics and Professional Conduct Upholds strong standards of ethics, confidentiality, and compliance Acts quickly and transparently when issues arise Holds others accountable to professional standards and firm values Models integrity in all interactions Leadership and Mentoring Leads 1:1s, pod meetings, and regular coaching conversations Oversees performance reviews and supports career development Coaches team members to solve problems independently Builds a growth-focused culture through curiosity, resilience, and openness You'll Be Ideal for This Role If You Have: Experience Typically 6+ years' experience in accounts and business services 3 years' experience in a managerial role Proven experience managing a profitable portfolio in Accounts or Outsourcing team. Skills Strong strategic thinking and commercial awareness Confident leader with experience building and developing high-performing teams Excellent stakeholder management and ability to build long-term client relationships Business development capability, including identifying opportunities and driving growth Able to manage complex and high-profile client engagements Qualifications ACA or ACCA qualified (or equivalent), with significant post-qualification experience
Mar 13, 2026
Full time
Job Title: ABS Manager Location: Hybrid Working - Newcastle NE1 / Remote Working Hours: Monday to Friday, 35-hour week (Flexitime) Minimum 3 times per week in office. There may be requirements to visit other offices and client sites for meetings and general collaboration Salary Range: £50,000 - £58,000 About BKL BKL is a Top 40 accountancy and advisory business supporting a diverse client base, from entrepreneurs and high-net-worth individuals to ambitious owner-managed businesses and multinational groups. With a legacy spanning over 130 years, we've evolved into a modern, purpose-driven business that balances profit with impact. We are proud to be a certified B Corp, reflecting our commitment to sustainability, transparency, and responsible governance. As a member of DFK International, we support clients locally and internationally with cutting-edge expertise and a personal touch. We believe all clients deserve the same level of care, innovation, and excellence. Your Opportunity The Manager's role is to lead the delivery of ABS services, making sure all work meets required standards and statutory obligations. They are an established portfolio manager with a proven track record of growing their portfolio in both size and financial value. You will be managing the first pod that we are building in Newcastle! The Manager has overall accountability for pod performance and plays a key role in developing the team and encouraging strong collaboration. They are recognised within the team as a go-to expert for specific sectors or technical areas, and act as the main point of contact for clients, providing high-level advice and clear, strategic guidance. How You'll Make a Difference In this role, you will: Technical Technical and Financial Expertise Ensures all client outputs are accurate and complete Reviews and signs off management accounts, VAT returns, and year-end files Provides clear guidance on complex accounting and compliance matters Advises clients within remit and escalates to specialists when needed Digital and Data Literacy Leads effective use of systems and tools across the pod Reviews workflows and reporting to improve efficiency and data quality Oversees data managed in Karbon, ensuring it is accurate and up to date Identifies process gaps and drives system improvements Monitors pod-level metrics and understands key financial indicators Learning and Development Maintains own CPD compliance and professional development Actively develops leadership and technical capability through learning Seeks and applies feedback to improve performance Quality and Efficiency Delivers high-quality work on time across the pod's portfolio Uses coaching and review to continuously improve output Plans ahead for peak periods with realistic timelines and resourcing Delegation and Ownership Delegates work effectively based on skills and capacity Personally handles complex or sensitive client matters Tracks key deliverables and removes blockers early Balances hands-on delivery with oversight and team enablement Communication Communicates clearly with clients and internal stakeholders Gives constructive feedback in formal and informal settings Leads pod meetings and shares relevant leadership and technical updates Client Relationship Management Owns end-to-end client relationships across the portfolio Leads discussions on scope, fees, and service levels Anticipates client needs and responds proactively Ensures consistent service aligned with client expectations Ethics and Professional Conduct Upholds strong standards of ethics, confidentiality, and compliance Acts quickly and transparently when issues arise Holds others accountable to professional standards and firm values Models integrity in all interactions Leadership and Mentoring Leads 1:1s, pod meetings, and regular coaching conversations Oversees performance reviews and supports career development Coaches team members to solve problems independently Builds a growth-focused culture through curiosity, resilience, and openness You'll Be Ideal for This Role If You Have: Experience Typically 6+ years' experience in accounts and business services 3 years' experience in a managerial role Proven experience managing a profitable portfolio in Accounts or Outsourcing team. Skills Strong strategic thinking and commercial awareness Confident leader with experience building and developing high-performing teams Excellent stakeholder management and ability to build long-term client relationships Business development capability, including identifying opportunities and driving growth Able to manage complex and high-profile client engagements Qualifications ACA or ACCA qualified (or equivalent), with significant post-qualification experience
Accounts & Business Services Senior
BKL Newcastle Upon Tyne, Tyne And Wear
Job Title: Accounts & Business Services Senior Location: Hybrid Working - Newcastle NE1 / Remote Working Hours: Monday to Friday, 35-hour week (Flexitime) Minimum 3 times per week in office. There may be requirements to visit other offices and client sites for meetings and general collaboration Salary Range: £32,000 - £43,000 About BKL BKL is a Top 40 accountancy and advisory business supporting a diverse client base, from entrepreneurs and high-net-worth individuals to ambitious owner-managed businesses and multinational groups. With a legacy spanning over 130 years, we've evolved into a modern, purpose-driven business that balances profit with impact. We are proud to be a certified B Corp, reflecting our commitment to sustainability, transparency, and responsible governance. As a member of DFK International, we support clients locally and internationally with cutting-edge expertise and a personal touch. We believe all clients deserve the same level of care, innovation, and excellence. Your Opportunity The ABS Senior role focuses on preparing and reviewing high-quality ABS work, making sure everything is accurate, delivered on time, and meets accounting standards. This includes overseeing client accounts, tax, and financial requirements as needed, building strong and trusted client relationships, and providing clear technical advice on more complex accounting matters. How You'll Make a Difference In this role, you will: Technical Impact Deliver accurate, well-prepared management accounts with clear reconciliations and commentary Complete VAT returns and working papers confidently, including more complex areas Prepare year-end and statutory accounts end-to-end, meeting all legal requirements Produce corporation tax computations for straightforward cases and support more complex work Spot how business changes affect tax and flag required actions early Digital & Data Literacy Use systems effectively to streamline work and improve efficiency Troubleshoot system issues and support others to resolve them Identify where technology can improve speed, accuracy, or consistency Learning and Knowledge Sharing Maintain and develop technical knowledge through CPD and self-learning Share knowledge with junior team members by explaining processes clearly Apply new learning to improve quality and efficiency across clients Quality, Ownership & Delivery Consistently deliver accurate, well-documented work on time Keep timesheets and WIP up to date without prompting Identify and correct issues before review Manage multiple deadlines while maintaining high standards Take full ownership of the accuracy and completion of your work Organisation & Independence Manage regular outputs across multiple clients Work independently, escalating only genuinely complex issues Organise your workload well and communicate changing priorities clearly Communication & Collaboration Communicate confidently and professionally with clients and colleagues Produce clear, review-ready emails and updates Raise concerns early, with suggested solutions Support team delivery, coach juniors, and collaborate to solve problems Client Focus & Professional Conduct Build trust with clients through consistent, reliable service Handle client queries independently and professionally Tailor outputs to client expectations and understand their commercial context Act with integrity, protect confidentiality, and represent the firm professionally You'll Be Ideal for This Role If You Have: Experience 3-4 years' experience in accounts and business services. A solid understanding of accounts processes and industry standards. Skills Confidence using accounts and data analysis software Strong problem-solving skills and attention to detail Clear, professional written and verbal communication Qualifications Qualified with an AAT, ACA or ACCA qualification. (Or close to qualification) We know you have a lot to offer, which is why we give you the freedom to thrive, no matter who you are or what your background is.
Mar 13, 2026
Full time
Job Title: Accounts & Business Services Senior Location: Hybrid Working - Newcastle NE1 / Remote Working Hours: Monday to Friday, 35-hour week (Flexitime) Minimum 3 times per week in office. There may be requirements to visit other offices and client sites for meetings and general collaboration Salary Range: £32,000 - £43,000 About BKL BKL is a Top 40 accountancy and advisory business supporting a diverse client base, from entrepreneurs and high-net-worth individuals to ambitious owner-managed businesses and multinational groups. With a legacy spanning over 130 years, we've evolved into a modern, purpose-driven business that balances profit with impact. We are proud to be a certified B Corp, reflecting our commitment to sustainability, transparency, and responsible governance. As a member of DFK International, we support clients locally and internationally with cutting-edge expertise and a personal touch. We believe all clients deserve the same level of care, innovation, and excellence. Your Opportunity The ABS Senior role focuses on preparing and reviewing high-quality ABS work, making sure everything is accurate, delivered on time, and meets accounting standards. This includes overseeing client accounts, tax, and financial requirements as needed, building strong and trusted client relationships, and providing clear technical advice on more complex accounting matters. How You'll Make a Difference In this role, you will: Technical Impact Deliver accurate, well-prepared management accounts with clear reconciliations and commentary Complete VAT returns and working papers confidently, including more complex areas Prepare year-end and statutory accounts end-to-end, meeting all legal requirements Produce corporation tax computations for straightforward cases and support more complex work Spot how business changes affect tax and flag required actions early Digital & Data Literacy Use systems effectively to streamline work and improve efficiency Troubleshoot system issues and support others to resolve them Identify where technology can improve speed, accuracy, or consistency Learning and Knowledge Sharing Maintain and develop technical knowledge through CPD and self-learning Share knowledge with junior team members by explaining processes clearly Apply new learning to improve quality and efficiency across clients Quality, Ownership & Delivery Consistently deliver accurate, well-documented work on time Keep timesheets and WIP up to date without prompting Identify and correct issues before review Manage multiple deadlines while maintaining high standards Take full ownership of the accuracy and completion of your work Organisation & Independence Manage regular outputs across multiple clients Work independently, escalating only genuinely complex issues Organise your workload well and communicate changing priorities clearly Communication & Collaboration Communicate confidently and professionally with clients and colleagues Produce clear, review-ready emails and updates Raise concerns early, with suggested solutions Support team delivery, coach juniors, and collaborate to solve problems Client Focus & Professional Conduct Build trust with clients through consistent, reliable service Handle client queries independently and professionally Tailor outputs to client expectations and understand their commercial context Act with integrity, protect confidentiality, and represent the firm professionally You'll Be Ideal for This Role If You Have: Experience 3-4 years' experience in accounts and business services. A solid understanding of accounts processes and industry standards. Skills Confidence using accounts and data analysis software Strong problem-solving skills and attention to detail Clear, professional written and verbal communication Qualifications Qualified with an AAT, ACA or ACCA qualification. (Or close to qualification) We know you have a lot to offer, which is why we give you the freedom to thrive, no matter who you are or what your background is.
Right Pear
FP&A Manager
Right Pear Taunton, Somerset
Financial Planning & Analysis Manager South West (Hybrid - 1-2 days on-site) Permanent Salary: £75,000 - £80,000 per annum Play a key role in driving commercial insight within a scaling, investment-backed organisation. Our client is a privately owned UK group operating across essential services and long-term asset-backed projects. With a multi-year growth strategy in place and increasing operational complexity, the business is investing in its commercial finance capability to support the next phase of expansion. Why this role exists As the organisation scales, leadership requires sharper forward-looking insight, improved commercial evaluation, and stronger performance visibility. This role has been designed to elevate financial analysis beyond reporting, embedding meaningful challenge and strategic thinking into everyday decision-making. You'll work closely with operational and executive stakeholders, helping shape pricing, investment, and performance strategy across the group. What you'll be doing You'll own and lead the full FP&A agenda, ensuring the organisation has a clear, accurate, and insight-driven view of its performance and trajectory: Lead the group-wide reforecasting and rolling planning cycles. Partner with operational leads to analyse performance drivers and identify opportunities for margin enhancement. Develop scenario analysis to support capital allocation, contract evaluations, and commercial bids. Enhance reporting frameworks, introducing clearer KPI dashboards and data visualisation tools. Support long-range planning and funding discussions with robust financial insight. Provide commercial input into new initiatives, cost optimisation programmes, and investment appraisals. Deliver concise and impactful reporting packs for the executive team. Act as a trusted advisor to non-finance stakeholders - translating complex data into practical recommendations. What you'll bring You'll combine strong technical capability with commercial curiosity and confidence. Qualified accountant (ACA / ACCA / CIMA) or equivalent experience. Proven background in commercial finance, business partnering, or FP&A within a dynamic environment. Strong financial modelling and analytical skills. Comfortable influencing senior stakeholders and challenging assumptions constructively. Experience improving reporting processes and leveraging BI tools. Naturally inquisitive with a focus on continuous improvement. How success is measured Your impact will be felt both in the numbers and in the decisions they inform. Success in this role means: Clearer commercial visibility across divisions. Forward-looking insight that influences investment and operational decisions. Improved forecasting accuracy and enhanced KPI reporting. Strong relationships with senior stakeholders. Measurable impact on profitability and strategic outcomes.
Mar 13, 2026
Full time
Financial Planning & Analysis Manager South West (Hybrid - 1-2 days on-site) Permanent Salary: £75,000 - £80,000 per annum Play a key role in driving commercial insight within a scaling, investment-backed organisation. Our client is a privately owned UK group operating across essential services and long-term asset-backed projects. With a multi-year growth strategy in place and increasing operational complexity, the business is investing in its commercial finance capability to support the next phase of expansion. Why this role exists As the organisation scales, leadership requires sharper forward-looking insight, improved commercial evaluation, and stronger performance visibility. This role has been designed to elevate financial analysis beyond reporting, embedding meaningful challenge and strategic thinking into everyday decision-making. You'll work closely with operational and executive stakeholders, helping shape pricing, investment, and performance strategy across the group. What you'll be doing You'll own and lead the full FP&A agenda, ensuring the organisation has a clear, accurate, and insight-driven view of its performance and trajectory: Lead the group-wide reforecasting and rolling planning cycles. Partner with operational leads to analyse performance drivers and identify opportunities for margin enhancement. Develop scenario analysis to support capital allocation, contract evaluations, and commercial bids. Enhance reporting frameworks, introducing clearer KPI dashboards and data visualisation tools. Support long-range planning and funding discussions with robust financial insight. Provide commercial input into new initiatives, cost optimisation programmes, and investment appraisals. Deliver concise and impactful reporting packs for the executive team. Act as a trusted advisor to non-finance stakeholders - translating complex data into practical recommendations. What you'll bring You'll combine strong technical capability with commercial curiosity and confidence. Qualified accountant (ACA / ACCA / CIMA) or equivalent experience. Proven background in commercial finance, business partnering, or FP&A within a dynamic environment. Strong financial modelling and analytical skills. Comfortable influencing senior stakeholders and challenging assumptions constructively. Experience improving reporting processes and leveraging BI tools. Naturally inquisitive with a focus on continuous improvement. How success is measured Your impact will be felt both in the numbers and in the decisions they inform. Success in this role means: Clearer commercial visibility across divisions. Forward-looking insight that influences investment and operational decisions. Improved forecasting accuracy and enhanced KPI reporting. Strong relationships with senior stakeholders. Measurable impact on profitability and strategic outcomes.
SI Recruitment
Corporate Tax Senior
SI Recruitment Hull, Yorkshire
Our client a leading firm of Chartered Accountants in Hull is looking to strengthen its tax team with the addition of an ambitious and able Corporate Tax Senior . Key Responsibilities: Preparing and reviewing corporation tax computations - identifying planning opportunities and tackling technical complexities for a wide-ranging client base, from small owner-managed businesses to large groups. Supporting the Senior Corporate Tax Manager with tax planning projects, Research & Development claims, and other specialist advisory work . Working closely with partners and managers on technical tax aspects of transactional work. Helping to develop systems and processes that ensure high quality and timely delivery across the team. Liaising with HMRC and handling technical queries. Getting involved in ad hoc assignments as needed. Qualification/Experience: Ideally you will be ATT, ACA, ACCA or CTA qualified, but capable qualified by experience candidates would also be welcomed. On offer: Competitive salary and benefits package. Opportunities for career progression and personal development. A friendly, inclusive, and supportive team environment. Flexible working arrangements to support work-life balance. Ongoing training and development to support your career goals. A chance to work with a diverse and growing client base in an extremely well-regarded firm.
Mar 13, 2026
Full time
Our client a leading firm of Chartered Accountants in Hull is looking to strengthen its tax team with the addition of an ambitious and able Corporate Tax Senior . Key Responsibilities: Preparing and reviewing corporation tax computations - identifying planning opportunities and tackling technical complexities for a wide-ranging client base, from small owner-managed businesses to large groups. Supporting the Senior Corporate Tax Manager with tax planning projects, Research & Development claims, and other specialist advisory work . Working closely with partners and managers on technical tax aspects of transactional work. Helping to develop systems and processes that ensure high quality and timely delivery across the team. Liaising with HMRC and handling technical queries. Getting involved in ad hoc assignments as needed. Qualification/Experience: Ideally you will be ATT, ACA, ACCA or CTA qualified, but capable qualified by experience candidates would also be welcomed. On offer: Competitive salary and benefits package. Opportunities for career progression and personal development. A friendly, inclusive, and supportive team environment. Flexible working arrangements to support work-life balance. Ongoing training and development to support your career goals. A chance to work with a diverse and growing client base in an extremely well-regarded firm.
Pro-Tax Recruitment
Trusts Tax Compliance - Assistant Manager Newcastle
Pro-Tax Recruitment Newcastle Upon Tyne, Tyne And Wear
Trust Tax Compliance Assistant Manager, Big 4 Firm Newcastle £40,000 - £50,000 + Benefits + Bonus Do you want to specialise in complex UK and offshore trusts within a Big 4 environment? Enjoy building long-term relationships with high-value private clients? Want to join a team at the forefront of tax technology, automation and innovation? Benefits: Hybrid working with genuine flexibility Private medical + 24/7 virtual GP Six volunteering days per year Industry-leading learning & development programmes Your new firm: Our client is a Big 4 practice renowned for its market-leading, technology-enabled Tax Compliance team. Working with an unrivalled range of prestigious UK and international clients, the team combines technical excellence with innovation through significant investment in automation, robotics, and digital tax solutions . This environment offers exceptional exposure, professional development, and the opportunity to specialise in complex technical areas.Within this division, the dedicated Trust Compliance Team delivers trust accounts, trust tax returns and Inheritance Tax returns for some of the UK's most significant trusts, alongside a diverse offshore trust portfolio. The breadth and complexity of work make this an outstanding platform to deepen your technical expertise and progress within a truly specialist team. Your new role: As a Trust Tax Assistant Manager , you will manage your own portfolio of UK and offshore trusts, acting as a key point of contact while cultivating long-term client relationships. You will prepare and review trust accounts, trust returns, IHT returns and TRS filings, ensuring accuracy and timely delivery across all compliance areas.You will also contribute to financial management , spotting consulting opportunities arising from compliance work, and play a key role in supporting and developing junior team members. Key responsibilities include: Managing a portfolio of UK and offshore trusts as main client contact Preparing and reviewing trust accounts, trust tax returns, IHT returns and TRS submissions Delivering accurate ad-hoc tax calculations within tight timeframes Supporting engagement profitability and workflow efficiency Identifying advisory opportunities emerging from compliance activity Mentoring and developing junior team members To be successful in this role, you'll need: ACA, AAT, ATT, CTA or STEP qualification (or international equivalent) Strong private client tax background with hands-on trust compliance experience Experience preparing trust accounts, trust returns and IHT returns Ability to manage deadlines and juggle multiple deliverables Good working knowledge of Microsoft suite Benefits: Hybrid working (office/home/client site split) Private medical + 24/7 virtual GP Six volunteering days each year Exceptional internal training, clear progression pathways Want to find out more? Drop an email to or call on . As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Mar 13, 2026
Full time
Trust Tax Compliance Assistant Manager, Big 4 Firm Newcastle £40,000 - £50,000 + Benefits + Bonus Do you want to specialise in complex UK and offshore trusts within a Big 4 environment? Enjoy building long-term relationships with high-value private clients? Want to join a team at the forefront of tax technology, automation and innovation? Benefits: Hybrid working with genuine flexibility Private medical + 24/7 virtual GP Six volunteering days per year Industry-leading learning & development programmes Your new firm: Our client is a Big 4 practice renowned for its market-leading, technology-enabled Tax Compliance team. Working with an unrivalled range of prestigious UK and international clients, the team combines technical excellence with innovation through significant investment in automation, robotics, and digital tax solutions . This environment offers exceptional exposure, professional development, and the opportunity to specialise in complex technical areas.Within this division, the dedicated Trust Compliance Team delivers trust accounts, trust tax returns and Inheritance Tax returns for some of the UK's most significant trusts, alongside a diverse offshore trust portfolio. The breadth and complexity of work make this an outstanding platform to deepen your technical expertise and progress within a truly specialist team. Your new role: As a Trust Tax Assistant Manager , you will manage your own portfolio of UK and offshore trusts, acting as a key point of contact while cultivating long-term client relationships. You will prepare and review trust accounts, trust returns, IHT returns and TRS filings, ensuring accuracy and timely delivery across all compliance areas.You will also contribute to financial management , spotting consulting opportunities arising from compliance work, and play a key role in supporting and developing junior team members. Key responsibilities include: Managing a portfolio of UK and offshore trusts as main client contact Preparing and reviewing trust accounts, trust tax returns, IHT returns and TRS submissions Delivering accurate ad-hoc tax calculations within tight timeframes Supporting engagement profitability and workflow efficiency Identifying advisory opportunities emerging from compliance activity Mentoring and developing junior team members To be successful in this role, you'll need: ACA, AAT, ATT, CTA or STEP qualification (or international equivalent) Strong private client tax background with hands-on trust compliance experience Experience preparing trust accounts, trust returns and IHT returns Ability to manage deadlines and juggle multiple deliverables Good working knowledge of Microsoft suite Benefits: Hybrid working (office/home/client site split) Private medical + 24/7 virtual GP Six volunteering days each year Exceptional internal training, clear progression pathways Want to find out more? Drop an email to or call on . As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Diocese of Southwark
Digital Giving Advisor
Diocese of Southwark
We are looking for a good communicator who is excited by God s generosity and provision, and keen to encourage and support our diverse parishes as they embed digital giving in an ever changing digital landscape. Digital giving is an increasingly important income stream for churches. Hear from one of our vicars about the success of their Give to go 'Green digital fundraising' We have a strong partnership with our parishes with a positive culture of generosity and commitment to each other. Our parish share scheme, the Parish Support Fund, is a generosity-based offering scheme with collection rates of 99+%. This role is currently a full-time role, focusing on supporting parishes with digital giving, helping with technical issues as well as encouraging best fundraising practice. It might suit someone who is a recent graduate and who is interested in technology, and developing their experience in digital fundraising, training and communication. A part-time could be accommodated Many of our staff work flexibly. Please indicate in your application and talk to us at the interview about the flexibility and work hours you would prefer. Are you interested in church or charity fundraising and looking for a new challenge? No prior knowledge of digital giving mechanisms is needed full training will be given. Would you like to join us, be willing to learn and work with us as we seek to be a Diocese that is Christ- centred and outward focused? If so, please read on in the information pack.
Mar 13, 2026
Full time
We are looking for a good communicator who is excited by God s generosity and provision, and keen to encourage and support our diverse parishes as they embed digital giving in an ever changing digital landscape. Digital giving is an increasingly important income stream for churches. Hear from one of our vicars about the success of their Give to go 'Green digital fundraising' We have a strong partnership with our parishes with a positive culture of generosity and commitment to each other. Our parish share scheme, the Parish Support Fund, is a generosity-based offering scheme with collection rates of 99+%. This role is currently a full-time role, focusing on supporting parishes with digital giving, helping with technical issues as well as encouraging best fundraising practice. It might suit someone who is a recent graduate and who is interested in technology, and developing their experience in digital fundraising, training and communication. A part-time could be accommodated Many of our staff work flexibly. Please indicate in your application and talk to us at the interview about the flexibility and work hours you would prefer. Are you interested in church or charity fundraising and looking for a new challenge? No prior knowledge of digital giving mechanisms is needed full training will be given. Would you like to join us, be willing to learn and work with us as we seek to be a Diocese that is Christ- centred and outward focused? If so, please read on in the information pack.
Clark Wood - Accountancy Practice & Tax Recruitment
Accounts Manager / Business Services Manager
Clark Wood - Accountancy Practice & Tax Recruitment Brighton, Sussex
Accounts Manager / Senior Business Services Manager Brighton Salary from £60,000 + benefits Due to rapid growth, Clark Wood is recruiting an Accounts Manager / Senior Business Services Manager for a progressive and ambitious firm of accountants based in Brighton. This is a senior leadership role offering the opportunity to manage a high-quality client portfolio, lead and develop a growing team, and play a key role in driving efficiencies and improving service delivery across the firm. It's an ideal position for an experienced manager looking to step into a broader, more influential role within a modern practice. The Role You will take responsibility for your own portfolio of clients, covering statutory accounts, corporation tax, and personal tax matters, while providing commercial, forward-thinking advice to owner-managed businesses and other stakeholders. Alongside client work, you will be heavily involved in team leadership, mentoring, and improving internal processes, working closely with other managers to support the firm's continued growth. Key Responsibilities Managing a portfolio of accounts and corporation tax clients Managing self-assessment and partnership tax portfolios Preparing and reviewing statutory and consolidated accounts Reporting under UK GAAP and IFRS Providing commercial and strategic business support to clients Leading, mentoring, and reviewing the work of junior team members Working collaboratively with other managers and senior stakeholders Identifying process improvements, embracing technology, and driving efficiencies Involvement in business development and client relationship growth Handling company secretarial matters, including confirmation statements Technical & Advisory Experience The successful candidate will have 5+ years' post-qualification experience and strong technical exposure, including: Preparation of consolidated accounts Defined benefit pension scheme accounting and disclosures Tax-advantaged share schemes (e.g. EMI) Venture capital schemes (EIS/SEIS) R&D and Creative Industries tax relief claims Corporation tax compliance and advisory Broad knowledge of accounting and tax legislation About You ACA or ACCA qualified Proven leadership and people management skills Confident communicator with strong client-facing ability Commercially minded with a practical approach to advice High attention to detail and commitment to technical excellence Proactive, motivated, and keen to add value beyond compliance For more information on this role please contact Will Langdon at Clark Wood - /
Mar 13, 2026
Full time
Accounts Manager / Senior Business Services Manager Brighton Salary from £60,000 + benefits Due to rapid growth, Clark Wood is recruiting an Accounts Manager / Senior Business Services Manager for a progressive and ambitious firm of accountants based in Brighton. This is a senior leadership role offering the opportunity to manage a high-quality client portfolio, lead and develop a growing team, and play a key role in driving efficiencies and improving service delivery across the firm. It's an ideal position for an experienced manager looking to step into a broader, more influential role within a modern practice. The Role You will take responsibility for your own portfolio of clients, covering statutory accounts, corporation tax, and personal tax matters, while providing commercial, forward-thinking advice to owner-managed businesses and other stakeholders. Alongside client work, you will be heavily involved in team leadership, mentoring, and improving internal processes, working closely with other managers to support the firm's continued growth. Key Responsibilities Managing a portfolio of accounts and corporation tax clients Managing self-assessment and partnership tax portfolios Preparing and reviewing statutory and consolidated accounts Reporting under UK GAAP and IFRS Providing commercial and strategic business support to clients Leading, mentoring, and reviewing the work of junior team members Working collaboratively with other managers and senior stakeholders Identifying process improvements, embracing technology, and driving efficiencies Involvement in business development and client relationship growth Handling company secretarial matters, including confirmation statements Technical & Advisory Experience The successful candidate will have 5+ years' post-qualification experience and strong technical exposure, including: Preparation of consolidated accounts Defined benefit pension scheme accounting and disclosures Tax-advantaged share schemes (e.g. EMI) Venture capital schemes (EIS/SEIS) R&D and Creative Industries tax relief claims Corporation tax compliance and advisory Broad knowledge of accounting and tax legislation About You ACA or ACCA qualified Proven leadership and people management skills Confident communicator with strong client-facing ability Commercially minded with a practical approach to advice High attention to detail and commitment to technical excellence Proactive, motivated, and keen to add value beyond compliance For more information on this role please contact Will Langdon at Clark Wood - /
Corporate Tax Associate Director
Michael Page (UK) Crawley, Sussex
Overview This is an exciting opportunity for a Corporate Tax Associate Director to join a leading accountancy firm in Gatwick. The role involves overseeing corporate tax services, driving client relationships, and contributing to the growth of the tax department. Responsibilities Manage a portfolio of corporate tax clients, ensuring compliance and advisory services are delivered effectively. Provide expert tax advice and innovative solutions to clients within the professional services industry. Oversee the preparation and review of complex corporate tax computations and returns. Develop and maintain strong relationships with existing and prospective clients in Gatwick and beyond. Support the team in identifying and pursuing new business opportunities. Ensure all work complies with current legislation and professional standards. Mentor and develop junior members of the tax department to enhance their skills and knowledge. Collaborate with other departments to provide a seamless service to clients. Qualifications Professional tax qualifications such as CTA or equivalent. Strong technical knowledge and expertise in corporate tax within the professional services industry. Proven ability to manage a portfolio of clients and deliver exceptional service. Experience in advising on complex tax matters and providing innovative solutions. Excellent leadership skills with the ability to mentor and inspire team members. Strong communication and relationship-building skills. Proficiency in tax software and other relevant tools. Job Offer Competitive salary ranging from £80,000 to £95,000 GBP. Permanent position based in Gatwick with opportunities for professional growth. Exposure to a wide range of clients within the professional services industry. Supportive and collaborative company culture with a focus on development. Comprehensive benefits package (details available upon request). Hybrid working.
Mar 13, 2026
Full time
Overview This is an exciting opportunity for a Corporate Tax Associate Director to join a leading accountancy firm in Gatwick. The role involves overseeing corporate tax services, driving client relationships, and contributing to the growth of the tax department. Responsibilities Manage a portfolio of corporate tax clients, ensuring compliance and advisory services are delivered effectively. Provide expert tax advice and innovative solutions to clients within the professional services industry. Oversee the preparation and review of complex corporate tax computations and returns. Develop and maintain strong relationships with existing and prospective clients in Gatwick and beyond. Support the team in identifying and pursuing new business opportunities. Ensure all work complies with current legislation and professional standards. Mentor and develop junior members of the tax department to enhance their skills and knowledge. Collaborate with other departments to provide a seamless service to clients. Qualifications Professional tax qualifications such as CTA or equivalent. Strong technical knowledge and expertise in corporate tax within the professional services industry. Proven ability to manage a portfolio of clients and deliver exceptional service. Experience in advising on complex tax matters and providing innovative solutions. Excellent leadership skills with the ability to mentor and inspire team members. Strong communication and relationship-building skills. Proficiency in tax software and other relevant tools. Job Offer Competitive salary ranging from £80,000 to £95,000 GBP. Permanent position based in Gatwick with opportunities for professional growth. Exposure to a wide range of clients within the professional services industry. Supportive and collaborative company culture with a focus on development. Comprehensive benefits package (details available upon request). Hybrid working.
Customer Success Manager - BTP
SAP SE
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you'll do: As a Solution Customer Success Manager (S-CSM), you will act as a trusted advisor, maximizing customer lifetime value by delivering solution area expertise to customer executives and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solutions. Business Technology Platform (BTP) is an established LOB within SAP supporting 6000+ customers and 600M+ ACV under management in EMEA alone. The potential for BTP is huge and we are on a big growth trajectory. BTP provides the foundation that underpins many of SAP's strategic priorities (RISE, Clean Core, AI) by providing the essential technology services that unify application, integration, security, application development and AI. Build deep executive relationships and earn trusted advisor status with customers Identify new opportunities for customers to leverage new or expanded SAP solutions Mitigate churn and manage renewals of SAP solutions/services Identify sales leads and support sales in expansion and upsell efforts Manage through crisis and de-escalate customer situations Drive renewals, expansions, and up-sells of subscription or perpetual license-based solutions What you bring: Strong executive presence and relationship building skills Deep knowledge of business models, strategies, and line of business processes Proven ability to handle difficult customer situations and discuss complex issues with customer executives Experience with cloud software solutions and delivery models Expert level buying center/Lines of Business domain expertise Ability to apply risk-mitigation strategies to customer situations Knowledge of SAP solutions portfolio and the business processes they enable Some technical understanding for assigned solution area to address technical issues with customers Bachelor's degree or equivalent required Experience in business software Knowledge of SAAS and IAAS processes Strong program/project management and governance skills Relationship-driven mindset with excellent verbal and non-verbal communication skills Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions Meet your team: You will work closely with SAP MU leadership, account teams, industry teams, and solution management organization. You will also coordinate internal SAP and partner resources to ensure value delivery. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate your website or to complete your application, please send an e mail with your request to Recruiting Operations Team: . Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. Please note that any violation of these guidelines may result in disqualification from the hiring process.
Mar 13, 2026
Full time
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you'll do: As a Solution Customer Success Manager (S-CSM), you will act as a trusted advisor, maximizing customer lifetime value by delivering solution area expertise to customer executives and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solutions. Business Technology Platform (BTP) is an established LOB within SAP supporting 6000+ customers and 600M+ ACV under management in EMEA alone. The potential for BTP is huge and we are on a big growth trajectory. BTP provides the foundation that underpins many of SAP's strategic priorities (RISE, Clean Core, AI) by providing the essential technology services that unify application, integration, security, application development and AI. Build deep executive relationships and earn trusted advisor status with customers Identify new opportunities for customers to leverage new or expanded SAP solutions Mitigate churn and manage renewals of SAP solutions/services Identify sales leads and support sales in expansion and upsell efforts Manage through crisis and de-escalate customer situations Drive renewals, expansions, and up-sells of subscription or perpetual license-based solutions What you bring: Strong executive presence and relationship building skills Deep knowledge of business models, strategies, and line of business processes Proven ability to handle difficult customer situations and discuss complex issues with customer executives Experience with cloud software solutions and delivery models Expert level buying center/Lines of Business domain expertise Ability to apply risk-mitigation strategies to customer situations Knowledge of SAP solutions portfolio and the business processes they enable Some technical understanding for assigned solution area to address technical issues with customers Bachelor's degree or equivalent required Experience in business software Knowledge of SAAS and IAAS processes Strong program/project management and governance skills Relationship-driven mindset with excellent verbal and non-verbal communication skills Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions Meet your team: You will work closely with SAP MU leadership, account teams, industry teams, and solution management organization. You will also coordinate internal SAP and partner resources to ensure value delivery. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate your website or to complete your application, please send an e mail with your request to Recruiting Operations Team: . Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. Please note that any violation of these guidelines may result in disqualification from the hiring process.
Hays Specialist Recruitment Limited
Private Client Tax Advisor / Manager
Hays Specialist Recruitment Limited Sutton Coldfield, West Midlands
Your new company Join a dynamic and collaborative tax advisory practice that prides itself on technical excellence and client-focused solutions. You'll be part of a team that values innovation, professional growth, and delivering advice that makes a real difference. Due to client growth, a new opportunity for a Tax Advisory Manager has been created to support incoming demand. Your new role As a Tax Advisory Manager, you'll lead on complex private client and owner-managed business (OMB) tax planning projects. This is a predominantly advisory role (around 90%), where you'll work closely with clients and their professional advisers to deliver tailored solutions in areas such as inheritance tax, trust planning, capital gains tax, and residence/domicile matters. You'll manage a small portfolio of clients, act as a trusted adviser, and mentor junior team members. While compliance oversight is part of the role, it supports the advisory work rather than drives it. This is an opportunity to make a real impact, combining technical expertise with strategic thinking. What you'll need to succeed ATT and/or CTA qualification (essential); STEP qualification desirable. Strong technical background in private client and OMB taxation, working on advisory projects across a range of tax matters. Proven experience advising on IHT, trust planning, CGT, and residence/domicile issues. Excellent communication and report-writing skills, with the ability to simplify complex matters. Commercially minded, client-focused, and confident leading advisory projects. Ability to work autonomously while contributing to a collaborative senior team. What you'll get in return Competitive salary and benefits package. Flexible working options, including hybrid arrangements. Opportunity to work on high-quality, complex advisory projects. Support for professional development and progression within a growing practice. A collaborative, supportive environment where your expertise is valued. What you need to do now Are you ready to step into a role where your expertise truly shapes outcomes? This is your chance to join a growing, forward-thinking advisory practice that partners with high-net-worth individuals, entrepreneurs, and families to deliver bespoke, strategic tax planning. If you thrive on solving complex problems, building trusted relationships, and influencing long-term wealth strategies, this opportunity is for you. Apply today and join a firm where your technical skills and strategic insight will make a real difference. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 13, 2026
Full time
Your new company Join a dynamic and collaborative tax advisory practice that prides itself on technical excellence and client-focused solutions. You'll be part of a team that values innovation, professional growth, and delivering advice that makes a real difference. Due to client growth, a new opportunity for a Tax Advisory Manager has been created to support incoming demand. Your new role As a Tax Advisory Manager, you'll lead on complex private client and owner-managed business (OMB) tax planning projects. This is a predominantly advisory role (around 90%), where you'll work closely with clients and their professional advisers to deliver tailored solutions in areas such as inheritance tax, trust planning, capital gains tax, and residence/domicile matters. You'll manage a small portfolio of clients, act as a trusted adviser, and mentor junior team members. While compliance oversight is part of the role, it supports the advisory work rather than drives it. This is an opportunity to make a real impact, combining technical expertise with strategic thinking. What you'll need to succeed ATT and/or CTA qualification (essential); STEP qualification desirable. Strong technical background in private client and OMB taxation, working on advisory projects across a range of tax matters. Proven experience advising on IHT, trust planning, CGT, and residence/domicile issues. Excellent communication and report-writing skills, with the ability to simplify complex matters. Commercially minded, client-focused, and confident leading advisory projects. Ability to work autonomously while contributing to a collaborative senior team. What you'll get in return Competitive salary and benefits package. Flexible working options, including hybrid arrangements. Opportunity to work on high-quality, complex advisory projects. Support for professional development and progression within a growing practice. A collaborative, supportive environment where your expertise is valued. What you need to do now Are you ready to step into a role where your expertise truly shapes outcomes? This is your chance to join a growing, forward-thinking advisory practice that partners with high-net-worth individuals, entrepreneurs, and families to deliver bespoke, strategic tax planning. If you thrive on solving complex problems, building trusted relationships, and influencing long-term wealth strategies, this opportunity is for you. Apply today and join a firm where your technical skills and strategic insight will make a real difference. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Customer Success Manager (EMEA)
Swimlane LLC
Swimlane is redefining security operations with Agentic AI automation that empowers organizations to work smarter, respond faster, and stay ahead of threats. Our low-code platform combines automation, orchestration, and intelligent reasoning to unlock true operational autonomy across the modern SOC. At Swimlane, we put people first. We foster a culture of innovation, trust, and continuous improvement-where your ideas matter and your work drives meaningful change. Join us and help build the next era of Agentic AI-powered security operations. About the role As a Customer Success Manager at Swimlane, you will own the post sale experience for a portfolio of enterprise customers, driving retention, expansion, and product adoption. You'll act as a trusted advisor to security leaders, using AI driven insights, CRM systems, and customer success platforms to proactively manage risk, deliver value, and scale impact. You will work cross functionally with Sales, Product, Support, and Operations, and serve as a key voice of the customer within the organization. This is a UK based or European country based position, and will be supporting our customers across EMEA. What you'll do Own customer health, satisfaction, and gross/net revenue retention targets Drive adoption and value realization using product usage data, health scores, and predictive risk signals Identify and mitigate churn risk through proactive, cross functional action plans Build strong relationships with executive sponsors and day to day users Lead strategic customer reviews using clear, data backed insights Partner with Sales on renewals, expansions, and growth opportunities Manage sales to delivery transitions and support new product rollouts Track and elevate priority support issues while managing customer expectations Maintain accurate customer data and success plans in CRM and Customer Success platforms Improve CS processes through automation and AI enabled workflows Qualifications Minimum Qualifications 5+ years in enterprise B2B software roles; 3+ years in Customer Success managing large customers Experience working with complex, technical products; cybersecurity experience preferred Proficiency with CRM platforms (Salesforce preferred) and Customer Success tools (e.g., Gainsight, Totango, Planhat) Comfort using product usage analytics, dashboards, and customer health metrics Strong analytical, communication, and executive facing skills Ability to thrive in a fast paced SaaS environment Bonus Qualifications Experience using AI copilots, automation, or predictive analytics in Customer Success Background in high growth SaaS or cybersecurity environments This is a remote role based in the UK or the broader Europe region; candidates must currently reside and be a resident of the United Kingdom or a European country to be considered for this position. The Perks of Being a Swimlaner Competitive Benefits & Compensation Stock Options Training & Professional Development Opportunities MacBook Pro Great Company Culture We value collaboration and innovation Here at Swimlane, our core focus is to Automate the World of Security and we strive to represent our five core values in everything we do: Punch above your weight class - We make the most of our circumstances and constantly surprise and impress with our ability to deliver. Be a happy innovator - The hard problems are the fun problems to solve, we're excited to take on difficult challenges and find creative solutions. Always be leveling up - We are continuously improving, embracing change, and consuming information to better ourselves and each other. Move at the speed of WOW - We work with an extreme sense of urgency, but we never compromise quality. Have honesty and integrity in 'all the things' - We make decisions with the best of intentions, doing what is right for as many stakeholders as possible. What's the best thing about working at Swimlane? If you ask the team, they'll tell you it's the people. Swimlaners are innovative, collaborative, and driven by the purpose of revolutionizing the way security teams automate and respond to alerts. Headquartered in beautiful Denver, Colorado, Swimlane's staff spans 28 states and 23 countries! To complete your application, please submit your resume to
Mar 13, 2026
Full time
Swimlane is redefining security operations with Agentic AI automation that empowers organizations to work smarter, respond faster, and stay ahead of threats. Our low-code platform combines automation, orchestration, and intelligent reasoning to unlock true operational autonomy across the modern SOC. At Swimlane, we put people first. We foster a culture of innovation, trust, and continuous improvement-where your ideas matter and your work drives meaningful change. Join us and help build the next era of Agentic AI-powered security operations. About the role As a Customer Success Manager at Swimlane, you will own the post sale experience for a portfolio of enterprise customers, driving retention, expansion, and product adoption. You'll act as a trusted advisor to security leaders, using AI driven insights, CRM systems, and customer success platforms to proactively manage risk, deliver value, and scale impact. You will work cross functionally with Sales, Product, Support, and Operations, and serve as a key voice of the customer within the organization. This is a UK based or European country based position, and will be supporting our customers across EMEA. What you'll do Own customer health, satisfaction, and gross/net revenue retention targets Drive adoption and value realization using product usage data, health scores, and predictive risk signals Identify and mitigate churn risk through proactive, cross functional action plans Build strong relationships with executive sponsors and day to day users Lead strategic customer reviews using clear, data backed insights Partner with Sales on renewals, expansions, and growth opportunities Manage sales to delivery transitions and support new product rollouts Track and elevate priority support issues while managing customer expectations Maintain accurate customer data and success plans in CRM and Customer Success platforms Improve CS processes through automation and AI enabled workflows Qualifications Minimum Qualifications 5+ years in enterprise B2B software roles; 3+ years in Customer Success managing large customers Experience working with complex, technical products; cybersecurity experience preferred Proficiency with CRM platforms (Salesforce preferred) and Customer Success tools (e.g., Gainsight, Totango, Planhat) Comfort using product usage analytics, dashboards, and customer health metrics Strong analytical, communication, and executive facing skills Ability to thrive in a fast paced SaaS environment Bonus Qualifications Experience using AI copilots, automation, or predictive analytics in Customer Success Background in high growth SaaS or cybersecurity environments This is a remote role based in the UK or the broader Europe region; candidates must currently reside and be a resident of the United Kingdom or a European country to be considered for this position. The Perks of Being a Swimlaner Competitive Benefits & Compensation Stock Options Training & Professional Development Opportunities MacBook Pro Great Company Culture We value collaboration and innovation Here at Swimlane, our core focus is to Automate the World of Security and we strive to represent our five core values in everything we do: Punch above your weight class - We make the most of our circumstances and constantly surprise and impress with our ability to deliver. Be a happy innovator - The hard problems are the fun problems to solve, we're excited to take on difficult challenges and find creative solutions. Always be leveling up - We are continuously improving, embracing change, and consuming information to better ourselves and each other. Move at the speed of WOW - We work with an extreme sense of urgency, but we never compromise quality. Have honesty and integrity in 'all the things' - We make decisions with the best of intentions, doing what is right for as many stakeholders as possible. What's the best thing about working at Swimlane? If you ask the team, they'll tell you it's the people. Swimlaners are innovative, collaborative, and driven by the purpose of revolutionizing the way security teams automate and respond to alerts. Headquartered in beautiful Denver, Colorado, Swimlane's staff spans 28 states and 23 countries! To complete your application, please submit your resume to
Customer Success Manager
VitalSource Technologies
VitalSource , is hiring a Customer Success Manager to contribute to our International Customer Success - supporting Institutions and Resellers team located in Milton Keynes, United Kingdom. This is a hybrid role, primarily remote with occasional in-office collaboration. The position includes up to 20% travel, mainly for customer meetings, events, and other business-related activities as needed. Step into a high-impact role with the Customer Success team, where you won't just support customers - you'll shape their success. As a trusted advisor and strategic partner, you'll drive satisfaction, retention, and growth by deeply understanding customer goals and helping them unlock the full value of our solutions. We're looking for a dynamic Customer Success Manager who excels at building lasting relationships, leading seamless onboarding experiences, and turning engagement into long-term impact. If you're energized by creating measurable success and making a difference for every customer you serve, this is your opportunity to lead from the front. Key Responsibilities: Customer Relationship Management: Build and maintain strong relationships across your accounts, understand stakeholder goals, and act as the customer's advocate within VitalSource. Customer Enablement & Engagement: Proactively engage customers, deliver training, and drive adoption of VST tools and products to ensure they realise value and return on investment. Strategic Account Oversight: Document customer organisational structures, manage expectations, champion the VST value proposition, and develop strategies to increase product usage and satisfaction. Implementation & Project Management: Lead onboarding and integration projects, create and manage project plans, coordinate internal resources, and ensure timely delivery across departments. Cross-functional Collaboration: Act as a liaison between customers and internal teams (Product, Support, Inventory, Integrations, Sales, Legal, etc.), advocating for customer needs and priorities. Financial Health & Growth: Monitor financial trends, protect and grow annual recurring revenue (ARR), manage contract optimisation, and identify opportunities for upselling and cross-selling using tools such as Qlik, Looker, and Metabase. Operational Excellence: Track progress on internal deliverables, maintain detailed documentation in Salesforce, and capture key customer-specific business knowledge. Solution-Oriented Approach: Provide creative solutions to complex business and technical challenges, deliver effective product demonstrations, and support strategies to drive product saturation across your portfolio. Required Qualifications: 3+ years in customer success, account management, or a related field. Prior experience with SaaS solutions and customer success platforms preferred. Preferred Skills: Proficiency in ChurnZero, Salesforce, Qlik, Looker, Metabase, and Microsoft Office Suite. Ability to analyze financial and performance metrics. What We Offer: Hybrid working model: We offer flexible working options, allowing you to split your time between remote work and office-based work, providing you with the best of both worlds. Private Medical: We provide private medical insurance to all our associates to ensure they receive the best possible healthcare. Private Dental: We offer private dental insurance to all associates, helping you to maintain good oral health. Pension: We offer a comprehensive pension scheme to all our associates to help them save for their retirement. Travel Insurance: We provide travel insurance for all associates, the travel policy covers you for both business and leisure travel. Life Insurance: We offer life insurance to all associates to provide financial security for their loved ones in case of any unforeseen circumstances. Group Income Protection: We provide group income protection to all associates, providing them with a financial safety net in case of long-term illness or injury. Wellbeing and Support: Our company cares about the wellbeing of its associates and offers a range of wellbeing and support services, including mental health support, counselling, and employee assistance programmes. Maternity/Paternity Leave: VitalSource believes that the birth of a child is a special event and provides paid Maternity/Paternity leave to new parents. Education Assistance: As our associates are our most valuable asset, we provide Education Assistance for our associates to further their education. Who We Are: VitalSource Technologies, LLC has powered digital content delivery across the higher education ecosystem for over 30 years. Winner of the 2024 CODiE award for Most Innovative Ed Tech company, VitalSource delivers more than 28 million learning materials globally each year. With unmatched scale, the VitalSource Learning Delivery Network is trusted by thousands of content providers and institutions worldwide to deliver impactful learning experiences, fuel affordable access programs, and drive a learning advantage for every student. Learn more at and follow us on LinkedIn. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work-related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EEO/AA Employer/Vet/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish
Mar 13, 2026
Full time
VitalSource , is hiring a Customer Success Manager to contribute to our International Customer Success - supporting Institutions and Resellers team located in Milton Keynes, United Kingdom. This is a hybrid role, primarily remote with occasional in-office collaboration. The position includes up to 20% travel, mainly for customer meetings, events, and other business-related activities as needed. Step into a high-impact role with the Customer Success team, where you won't just support customers - you'll shape their success. As a trusted advisor and strategic partner, you'll drive satisfaction, retention, and growth by deeply understanding customer goals and helping them unlock the full value of our solutions. We're looking for a dynamic Customer Success Manager who excels at building lasting relationships, leading seamless onboarding experiences, and turning engagement into long-term impact. If you're energized by creating measurable success and making a difference for every customer you serve, this is your opportunity to lead from the front. Key Responsibilities: Customer Relationship Management: Build and maintain strong relationships across your accounts, understand stakeholder goals, and act as the customer's advocate within VitalSource. Customer Enablement & Engagement: Proactively engage customers, deliver training, and drive adoption of VST tools and products to ensure they realise value and return on investment. Strategic Account Oversight: Document customer organisational structures, manage expectations, champion the VST value proposition, and develop strategies to increase product usage and satisfaction. Implementation & Project Management: Lead onboarding and integration projects, create and manage project plans, coordinate internal resources, and ensure timely delivery across departments. Cross-functional Collaboration: Act as a liaison between customers and internal teams (Product, Support, Inventory, Integrations, Sales, Legal, etc.), advocating for customer needs and priorities. Financial Health & Growth: Monitor financial trends, protect and grow annual recurring revenue (ARR), manage contract optimisation, and identify opportunities for upselling and cross-selling using tools such as Qlik, Looker, and Metabase. Operational Excellence: Track progress on internal deliverables, maintain detailed documentation in Salesforce, and capture key customer-specific business knowledge. Solution-Oriented Approach: Provide creative solutions to complex business and technical challenges, deliver effective product demonstrations, and support strategies to drive product saturation across your portfolio. Required Qualifications: 3+ years in customer success, account management, or a related field. Prior experience with SaaS solutions and customer success platforms preferred. Preferred Skills: Proficiency in ChurnZero, Salesforce, Qlik, Looker, Metabase, and Microsoft Office Suite. Ability to analyze financial and performance metrics. What We Offer: Hybrid working model: We offer flexible working options, allowing you to split your time between remote work and office-based work, providing you with the best of both worlds. Private Medical: We provide private medical insurance to all our associates to ensure they receive the best possible healthcare. Private Dental: We offer private dental insurance to all associates, helping you to maintain good oral health. Pension: We offer a comprehensive pension scheme to all our associates to help them save for their retirement. Travel Insurance: We provide travel insurance for all associates, the travel policy covers you for both business and leisure travel. Life Insurance: We offer life insurance to all associates to provide financial security for their loved ones in case of any unforeseen circumstances. Group Income Protection: We provide group income protection to all associates, providing them with a financial safety net in case of long-term illness or injury. Wellbeing and Support: Our company cares about the wellbeing of its associates and offers a range of wellbeing and support services, including mental health support, counselling, and employee assistance programmes. Maternity/Paternity Leave: VitalSource believes that the birth of a child is a special event and provides paid Maternity/Paternity leave to new parents. Education Assistance: As our associates are our most valuable asset, we provide Education Assistance for our associates to further their education. Who We Are: VitalSource Technologies, LLC has powered digital content delivery across the higher education ecosystem for over 30 years. Winner of the 2024 CODiE award for Most Innovative Ed Tech company, VitalSource delivers more than 28 million learning materials globally each year. With unmatched scale, the VitalSource Learning Delivery Network is trusted by thousands of content providers and institutions worldwide to deliver impactful learning experiences, fuel affordable access programs, and drive a learning advantage for every student. Learn more at and follow us on LinkedIn. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work-related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EEO/AA Employer/Vet/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish
Hays London Ebury Gate
Tax and Financial Accountant
Hays London Ebury Gate
Your new company As one of London's largest Housing Associations, you'll be joining an organisation with a strong social purpose and a commitment to delivering high-quality services to the communities it supports. Your New Role This is a new role added to strengthen the Financial Accounting team from a tax perspective, assisting in the delivery of high quality financial reporting and compliance. Responsibilities include: Lead on tax, ensuring preparation of tax returns including VAT, CIS, Corporation Tax, Gift Aid and Employment Taxes. Identify and implement tax planning opportunities. Manage relationships with internal and external advisors and tax authorities, as required. Support the Group with ad-hoc tax and technical accounting queries. What You'll Need to Succeed Full CCAB or CIMA qualification (or equivalent). Essential. Experience with core tax areas such as VAT, CIS or Corporation Tax and the ability to interpret legislative changes. Strong financial accounting experience gained in practice, industry, or the public/not-for-profit sector. Solid understanding of UK accounting standards and statutory reporting requirements. Confident communication skills, with the ability to explain technical concepts clearly. Strong IT skills, particularly in Microsoft Excel. Experience with reconciliations and supporting month-end activities. Desirable: Experience preparing group or consolidated accounts. Prior exposure to operating in a public or not-for-profit environment such as housing, local or central government, or wider public services. Experience supporting external audit processes. What You'll Get in Return You'll join a supportive and purpose-driven organisation where your work genuinely contributes to meaningful outcomes across the community. Hybrid working - 3 days per week in the office Flexible working options Generous annual leave and matched pension scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV (in Word please). We will call you if you are shortlisted. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 13, 2026
Full time
Your new company As one of London's largest Housing Associations, you'll be joining an organisation with a strong social purpose and a commitment to delivering high-quality services to the communities it supports. Your New Role This is a new role added to strengthen the Financial Accounting team from a tax perspective, assisting in the delivery of high quality financial reporting and compliance. Responsibilities include: Lead on tax, ensuring preparation of tax returns including VAT, CIS, Corporation Tax, Gift Aid and Employment Taxes. Identify and implement tax planning opportunities. Manage relationships with internal and external advisors and tax authorities, as required. Support the Group with ad-hoc tax and technical accounting queries. What You'll Need to Succeed Full CCAB or CIMA qualification (or equivalent). Essential. Experience with core tax areas such as VAT, CIS or Corporation Tax and the ability to interpret legislative changes. Strong financial accounting experience gained in practice, industry, or the public/not-for-profit sector. Solid understanding of UK accounting standards and statutory reporting requirements. Confident communication skills, with the ability to explain technical concepts clearly. Strong IT skills, particularly in Microsoft Excel. Experience with reconciliations and supporting month-end activities. Desirable: Experience preparing group or consolidated accounts. Prior exposure to operating in a public or not-for-profit environment such as housing, local or central government, or wider public services. Experience supporting external audit processes. What You'll Get in Return You'll join a supportive and purpose-driven organisation where your work genuinely contributes to meaningful outcomes across the community. Hybrid working - 3 days per week in the office Flexible working options Generous annual leave and matched pension scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV (in Word please). We will call you if you are shortlisted. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Acorn Insurance
Personal Injury Claims Handler
Acorn Insurance Liverpool, Merseyside
Job Title: Personal Injury Claims Handler Location: Liverpool or Sevenoaks / Hybrid Working Salary: Between £26,700 - £34,800 DOE plus £2000 annual bonus potential achieved quarterly Job Type: Permanent, Full Time Working Hours: Monday to Friday, 37.5 hours between 9:00am and 5:30pm When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement. You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making. What you will be doing: Take accountability for your own performance against set objectives Validating all claims for indemnity and fraud Providing proactive and correct assessment of liability Accurate quantum assessment of claims presented using the relevant tools available to assist Application of accurate reserves in line with company guidelines Assisting with coaching and mentoring of less experienced handlers Adherence to best practice and key strategies Effective file and portfolio management Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust and respect Strong organisation skills with the ability to prioritise tasks Ability to fact find and analyse information to result in accurate decision making Experience of handling injury claims outside of the Low Value Personal Injury Claims Portal Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, PI Claims Handler, Personal Injury Claims Executive, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered.
Mar 13, 2026
Full time
Job Title: Personal Injury Claims Handler Location: Liverpool or Sevenoaks / Hybrid Working Salary: Between £26,700 - £34,800 DOE plus £2000 annual bonus potential achieved quarterly Job Type: Permanent, Full Time Working Hours: Monday to Friday, 37.5 hours between 9:00am and 5:30pm When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement. You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making. What you will be doing: Take accountability for your own performance against set objectives Validating all claims for indemnity and fraud Providing proactive and correct assessment of liability Accurate quantum assessment of claims presented using the relevant tools available to assist Application of accurate reserves in line with company guidelines Assisting with coaching and mentoring of less experienced handlers Adherence to best practice and key strategies Effective file and portfolio management Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust and respect Strong organisation skills with the ability to prioritise tasks Ability to fact find and analyse information to result in accurate decision making Experience of handling injury claims outside of the Low Value Personal Injury Claims Portal Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, PI Claims Handler, Personal Injury Claims Executive, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered.
Devonshire Hayes Recruitment Specialists Limited
Group Technical Reporting Manager - Finance - 12 Month FTC
Devonshire Hayes Recruitment Specialists Limited
Devonshire Hayes have partnered with a fantastic organisation as they look to hire a Group Technical Reporting Manager for an initial 12 month fixed term contract. You will be tasked with the below: Lead the preparation of completion and year end group financial statements including liaising with group auditors as appropriate of a truly international business. Act as a primary liaison for internal (Regional and Group finance teams) and external stakeholders (BDO, KPMG, EY, etc.), ensuring clear communication and timely resolution of technical matters. Management of technical accounting matters across the Group. Working closely with the Group Financial Accountant, who will assist with statutory reporting and technical accounting. Providing technical accounting support on the major corporate projects that are expected over the next 12 months Provide IFRS expertise, especially covering borrowings, lease accounting, revenue recognition, acquisition accounting, disposal accounting, share based payments and pension accounting Interface regularly with our auditors and prepare accounting paper that support IFRS accounting treatments as required by them. Qualified with a minimum of 5 years experience (ACA or ACCA) with an international business. Strong and up to date knowledge of all aspects of IFRS with credible group year end close experience Experience of business sale and completion accounting would be advantageous. Effective communication skills, teamwork and collaboration skills with executives, auditors and external advisors Elevated levels or resilience with an ability to work in an environment where systems and processes are not currently at the level they need to be.
Mar 13, 2026
Full time
Devonshire Hayes have partnered with a fantastic organisation as they look to hire a Group Technical Reporting Manager for an initial 12 month fixed term contract. You will be tasked with the below: Lead the preparation of completion and year end group financial statements including liaising with group auditors as appropriate of a truly international business. Act as a primary liaison for internal (Regional and Group finance teams) and external stakeholders (BDO, KPMG, EY, etc.), ensuring clear communication and timely resolution of technical matters. Management of technical accounting matters across the Group. Working closely with the Group Financial Accountant, who will assist with statutory reporting and technical accounting. Providing technical accounting support on the major corporate projects that are expected over the next 12 months Provide IFRS expertise, especially covering borrowings, lease accounting, revenue recognition, acquisition accounting, disposal accounting, share based payments and pension accounting Interface regularly with our auditors and prepare accounting paper that support IFRS accounting treatments as required by them. Qualified with a minimum of 5 years experience (ACA or ACCA) with an international business. Strong and up to date knowledge of all aspects of IFRS with credible group year end close experience Experience of business sale and completion accounting would be advantageous. Effective communication skills, teamwork and collaboration skills with executives, auditors and external advisors Elevated levels or resilience with an ability to work in an environment where systems and processes are not currently at the level they need to be.
RHL
HSE Manager
RHL Grays, Essex
New opportunity to join one of the UK's leading independent bulk liquid storage providers, operating four strategically located terminals across the country. The Company supports a wide range of sectors including chemicals, petroleum, gases, bitumen, and emerging energy markets such as hydrogen, sustainable aviation fuel (SAF) and carbon capture. As a key part of the UK's critical national infrastructure, Navigator is committed to safe operations, exceptional customer service, and ongoing investment to support future growth and the energy transition. A vacancy now exists for an HSE Manager to join the team. Negotiable Salary + Bonus + Private Healthcare The role: Act as the competent person / principal health, safety and environmental advisor for the Thames Terminal. Identify areas of potential improvement within the HSE function and present these findings to senior managers for approval. Once approved scope, implement and embed ideas and methodology Ensure that the Terminal discharges its obligations under health, safety and environmental legislation, corporate standards and the UK Health, Safety and Environmental policy. Provide an effective Terminal occupational health, safety, welfare and environmental function by developing and implementing initiatives, structures, strategies, policies and procedures. Advise and guide the Terminal Management Team in the strategic management of health, safety, welfare and environmental issues ensuring they are aware of their obligations and are briefed on key issues that may affect the terminal. Monitor process safety performance and advise the terminal and senior management teams on requirements with regard to the prevention of major accidents and the safe movement of hazardous products. Prepare, monitor and review company policies, codes, practice and procedures including the safety management system relating to Health, Safety and Environmental matters in consultation with the UK Head of SHEQ, terminal management teams, departmental managers and other employees. Co-operate with technical and other staff in the management of contractors including: the production of Permits to Work; Method Statements; Risk Assessments and aiding in identifying hazards and required controls. Participate in Safety Audits, Permit Audits and Safety Observation Rounds. Manage and facilitate Terminal Safety meetings. Assist the terminal to ensure employees, contractors and visitors adhere to the UK Policy on site security. Ensure that all incidents and near misses are recorded on the company's reporting database and, where required, assist the terminal to ensure that they are properly investigated and analysed. Develop a working relationship with other other sites to ensure an open environment in which to share safety learnings. Identify and prioritise health, safety and environmental training needs, schemes and initiatives within the terminal, arranging for, or delivering such training as appropriate. Contribute to the professional development of any SHE direct reports. Attend site out of hours as and when required. Act as the competent person to ensure that documentation relating to waste leaving the site is suitable to ensure legal compliance. Build and maintain professional knowledge and disseminate this knowledge to managers and other professionals within the organisation, in line with business needs. This will assist in the development of best practises and contribute to the business performance and legal compliance. Any other task that may arise in the day-to-day functionality of this position Qualifications & Experience : Required: Relevant Health and Safety Qualification (IOSH, NEBOSH etc) Active involvement in the IOSH CPD programme Environmental Management qualification (PIEMA) Accident Investigator qualification (e.g. Tripod) 5 years' experience in the chemical or associated industry 2 years' experience in a safety and environmental related role Strong computer literacy including confidence in using Microsoft Office applications and the ability to learn new systems quickly.
Mar 13, 2026
Full time
New opportunity to join one of the UK's leading independent bulk liquid storage providers, operating four strategically located terminals across the country. The Company supports a wide range of sectors including chemicals, petroleum, gases, bitumen, and emerging energy markets such as hydrogen, sustainable aviation fuel (SAF) and carbon capture. As a key part of the UK's critical national infrastructure, Navigator is committed to safe operations, exceptional customer service, and ongoing investment to support future growth and the energy transition. A vacancy now exists for an HSE Manager to join the team. Negotiable Salary + Bonus + Private Healthcare The role: Act as the competent person / principal health, safety and environmental advisor for the Thames Terminal. Identify areas of potential improvement within the HSE function and present these findings to senior managers for approval. Once approved scope, implement and embed ideas and methodology Ensure that the Terminal discharges its obligations under health, safety and environmental legislation, corporate standards and the UK Health, Safety and Environmental policy. Provide an effective Terminal occupational health, safety, welfare and environmental function by developing and implementing initiatives, structures, strategies, policies and procedures. Advise and guide the Terminal Management Team in the strategic management of health, safety, welfare and environmental issues ensuring they are aware of their obligations and are briefed on key issues that may affect the terminal. Monitor process safety performance and advise the terminal and senior management teams on requirements with regard to the prevention of major accidents and the safe movement of hazardous products. Prepare, monitor and review company policies, codes, practice and procedures including the safety management system relating to Health, Safety and Environmental matters in consultation with the UK Head of SHEQ, terminal management teams, departmental managers and other employees. Co-operate with technical and other staff in the management of contractors including: the production of Permits to Work; Method Statements; Risk Assessments and aiding in identifying hazards and required controls. Participate in Safety Audits, Permit Audits and Safety Observation Rounds. Manage and facilitate Terminal Safety meetings. Assist the terminal to ensure employees, contractors and visitors adhere to the UK Policy on site security. Ensure that all incidents and near misses are recorded on the company's reporting database and, where required, assist the terminal to ensure that they are properly investigated and analysed. Develop a working relationship with other other sites to ensure an open environment in which to share safety learnings. Identify and prioritise health, safety and environmental training needs, schemes and initiatives within the terminal, arranging for, or delivering such training as appropriate. Contribute to the professional development of any SHE direct reports. Attend site out of hours as and when required. Act as the competent person to ensure that documentation relating to waste leaving the site is suitable to ensure legal compliance. Build and maintain professional knowledge and disseminate this knowledge to managers and other professionals within the organisation, in line with business needs. This will assist in the development of best practises and contribute to the business performance and legal compliance. Any other task that may arise in the day-to-day functionality of this position Qualifications & Experience : Required: Relevant Health and Safety Qualification (IOSH, NEBOSH etc) Active involvement in the IOSH CPD programme Environmental Management qualification (PIEMA) Accident Investigator qualification (e.g. Tripod) 5 years' experience in the chemical or associated industry 2 years' experience in a safety and environmental related role Strong computer literacy including confidence in using Microsoft Office applications and the ability to learn new systems quickly.
Pro Talent
Audit Manager
Pro Talent Chatham, Kent
Audit Manager Location: London / South East (Hybrid Working) Job Type: Full Time Permanent The Opportunity We are working with a well-established and highly regarded accountancy and advisory practice seeking an experienced Audit Manager to join their growing audit team. This role offers the opportunity to take ownership of a varied client portfolio, lead audit engagements from planning through to completion, and play a key role in team leadership and client relationship management within a collaborative and forward-thinking firm. The Role Audit & Client Delivery Manage a portfolio of audit clients and oversee service delivery Plan and lead audit assignments, ensuring deadlines and budgets are met Act as the main client contact throughout engagements Review work to ensure compliance with UK auditing and regulatory standards Identify opportunities to improve efficiency and add client value Client Relationship Management Build strong, long-term client relationships Maintain regular communication with clients and internal teams Support billing, fee recovery and engagement profitability Ensure compliance requirements including AML documentation Leadership & Team Management Manage and support audit team members Provide coaching, mentoring and performance feedback Assist with recruitment and onboarding of new team members Operational & Commercial Responsibilities Monitor workflow and team performance Participate in planning and resource meetings Escalate technical or higher-risk matters when required Support delivery of departmental performance targets Business Development Support client growth and new business opportunities Build professional networks and contribute to firm initiatives About You ACA or ACCA qualified Strong statutory audit experience within UK accountancy practice Good knowledge of UK GAAP and ISAs Experience managing audit assignments and client relationships Previous supervisory or leadership experience Strong organisational and communication skills Accounts experience desirable Academies or not-for-profit sector exposure advantageous What's on Offer Competitive salary and benefits package Hybrid and flexible working Clear progression and structured career development Ongoing technical and leadership training Private medical and wellbeing support Generous annual leave with option to purchase additional days Pension and life assurance Supportive and collaborative culture The Firm Our client is an established and growing professional services firm delivering audit, accounting and advisory services to a diverse UK client base. They are known for their relationship-led approach and commitment to employee development and long-term career progression.
Mar 13, 2026
Full time
Audit Manager Location: London / South East (Hybrid Working) Job Type: Full Time Permanent The Opportunity We are working with a well-established and highly regarded accountancy and advisory practice seeking an experienced Audit Manager to join their growing audit team. This role offers the opportunity to take ownership of a varied client portfolio, lead audit engagements from planning through to completion, and play a key role in team leadership and client relationship management within a collaborative and forward-thinking firm. The Role Audit & Client Delivery Manage a portfolio of audit clients and oversee service delivery Plan and lead audit assignments, ensuring deadlines and budgets are met Act as the main client contact throughout engagements Review work to ensure compliance with UK auditing and regulatory standards Identify opportunities to improve efficiency and add client value Client Relationship Management Build strong, long-term client relationships Maintain regular communication with clients and internal teams Support billing, fee recovery and engagement profitability Ensure compliance requirements including AML documentation Leadership & Team Management Manage and support audit team members Provide coaching, mentoring and performance feedback Assist with recruitment and onboarding of new team members Operational & Commercial Responsibilities Monitor workflow and team performance Participate in planning and resource meetings Escalate technical or higher-risk matters when required Support delivery of departmental performance targets Business Development Support client growth and new business opportunities Build professional networks and contribute to firm initiatives About You ACA or ACCA qualified Strong statutory audit experience within UK accountancy practice Good knowledge of UK GAAP and ISAs Experience managing audit assignments and client relationships Previous supervisory or leadership experience Strong organisational and communication skills Accounts experience desirable Academies or not-for-profit sector exposure advantageous What's on Offer Competitive salary and benefits package Hybrid and flexible working Clear progression and structured career development Ongoing technical and leadership training Private medical and wellbeing support Generous annual leave with option to purchase additional days Pension and life assurance Supportive and collaborative culture The Firm Our client is an established and growing professional services firm delivering audit, accounting and advisory services to a diverse UK client base. They are known for their relationship-led approach and commitment to employee development and long-term career progression.
WSP
Senior Economist - Environmental Policy and Economics (Brussels)
WSP
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role Do you have a keen interest in environmental policy and an enthusiasm for developing solutions to complex and challenging problems? Are you looking for the ideal opportunity to take your career in environmental consultancy to the next level? If so, we are seeking a high calibre senior level economist to join our growing team at WSP in Brussels. The role is in WSP's Environmental Policy and Economics team, based in our Brussels office, and working globally in collaboration with colleagues across the UK, Europe and Canada. The team provides robust, impartial and influential advice on policy development and strategic response across the full policy lifecycle (policy development and assessment; implementation; review, evaluation and revision). WSP is the world's leading engineering company, specialising in infrastructure, transport, earth, environment, power, energy, property, buildings and advisory. This is an exceptional opportunity for the right candidate, opening your potential for career development, exposure to diverse projects as well as international travel in a friendly and supportive environment. YOUR TEAM WSP is at the forefront of providing policy and economic advisory services to the public and private sector across the EU and UK. WSP's Environmental Policy and Economics team is a market leader in providing policy, technical and economic advice on the development and implementation of environmental policy and business response to policy. We have an extensive track record across all major environmental fields including chemicals and water policy, industrial emissions, air quality, waste, circular economy, taxonomy, biodiversity, climate change mitigation and adaptation. Working with us will bring you into contact with policy makers at the highest level and your input will contribute to protecting and improving the environment for millions of people across multiple countries. Our reputation for robust and impartial analysis means our projects directly influence the development and improvement of environmental policies in the UK, EU and beyond, addressing some of the most challenging issues we face. Our work with the likes of national Governments, EU institutions and agencies, international bodies such as the United Nations and World Bank, alongside industry associations and major global companies stretches our positive influence around the world. WSP's Environmental Policy and Economics team is based across our offices in the UK (London, Reading, Bristol, Manchester and Edinburgh) and Belgium (Brussels). The team works alongside our broader global advisory services, bringing together a worldwide community of environmental specialists numbering more than people over more than 50 countries. Our Belgium-based team is looking to increase our presence in the heart of EU policy making. Located in the heart of Brussels, our multi disciplinary team will involve you in EU projects from day one whilst providing you with training, career development and personal support services that will assist you in becoming a recognised expert in your fields of interest. You will be joining the business at an extremely exciting time, with an expanding team, strong forward workload, and an ambitious strategy for growth. What we will be looking for you to demonstrate We are looking for candidates with a blend of technical, commercial and project management experience in the field of environmental economics. Relevant work experience may be within a consultancy, government, research agency/think tank, NGO or private sector / industry organisation or relevant placement. The role requires proven experience in economic theory and socio economic techniques to environmental and other policies at national and/or international level, including cost benefit and cost effectiveness analysis; ex post evaluation; impact assessment; valuation of human health and social and environmental effects of policies; and assessing economic competitiveness. A postgraduate qualification in environmental economics/economics is essential; an undergraduate degree in one of the following areas is desirable: environmental science; environmental management, technology, economics, engineering, policy; law. A focus on microeconomics and/or economics for public policy is an advantage. A demonstrable interest in developing a career in environmental policy (e.g. related to one or several of the thematic areas mentioned above), and knowledge of the policy landscape associated with those thematic policy areas. Demonstrable research skills and understanding of analytical techniques e.g. the collection, validation, analysis and synthesis of data, summarizing and critically evaluating literature, designing and conducting stakeholder consultations, dissemination of surveys, market analysis; socio economic analysis; regulatory impact assessment. Familiarity with national and international sources of government and business statistics would be desirable. Strong mathematical skills, covering quantitative analysis, data management, statistical modelling. Excellent written and verbal communication skills to present findings, policy recommendations, and project updates to clients, stakeholders, and the broader public; ability to write clear and concise reports in English, and for non technical audiences. Strong expertise in policy evaluation and impact assessment methodologies, using data driven approaches to inform decision making and policy recommendations. Experience of project management demonstrating the ability to effectively manage a portfolio of environmental policy projects, including ensuring deadlines are met and deliverables are of high quality; experience in budgeting, resource allocation, client and subcontractor management and project planning to achieve successful project outcomes. Demonstrable strategy and commercial experience, including proven track record in winning new environmental policy projects and contracts through successful proposal writing, as well as developing opportunities through new and existing client relationships and networks. Staff management and collaboration experience - demonstrating experience in communication and interpersonal skills to mentor and develop team members, fostering a cohesive and high performing team environment. Applications from those with European language skills are particularly welcome. WHAT YOU'LL LIKE ABOUT US: A working environment inspired by belonging, driven by inclusion. Our flexible working policy - We recognise the importance of work life balance and encourage you to find yours. WSP is about making the world around us a better place, including the environment, transport infrastructure, buildings and land use. Excellent career prospects. We're growing fast, and every day we strive to outdo ourselves. We are open to your ideas and want to try new things. We have a supportive environment that invests in your development and training. WSP is about embracing a culture of collaboration with colleagues who stand out for their skills. Come and discover our fantastic team! Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? With us, you can. Apply today
Mar 13, 2026
Full time
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role Do you have a keen interest in environmental policy and an enthusiasm for developing solutions to complex and challenging problems? Are you looking for the ideal opportunity to take your career in environmental consultancy to the next level? If so, we are seeking a high calibre senior level economist to join our growing team at WSP in Brussels. The role is in WSP's Environmental Policy and Economics team, based in our Brussels office, and working globally in collaboration with colleagues across the UK, Europe and Canada. The team provides robust, impartial and influential advice on policy development and strategic response across the full policy lifecycle (policy development and assessment; implementation; review, evaluation and revision). WSP is the world's leading engineering company, specialising in infrastructure, transport, earth, environment, power, energy, property, buildings and advisory. This is an exceptional opportunity for the right candidate, opening your potential for career development, exposure to diverse projects as well as international travel in a friendly and supportive environment. YOUR TEAM WSP is at the forefront of providing policy and economic advisory services to the public and private sector across the EU and UK. WSP's Environmental Policy and Economics team is a market leader in providing policy, technical and economic advice on the development and implementation of environmental policy and business response to policy. We have an extensive track record across all major environmental fields including chemicals and water policy, industrial emissions, air quality, waste, circular economy, taxonomy, biodiversity, climate change mitigation and adaptation. Working with us will bring you into contact with policy makers at the highest level and your input will contribute to protecting and improving the environment for millions of people across multiple countries. Our reputation for robust and impartial analysis means our projects directly influence the development and improvement of environmental policies in the UK, EU and beyond, addressing some of the most challenging issues we face. Our work with the likes of national Governments, EU institutions and agencies, international bodies such as the United Nations and World Bank, alongside industry associations and major global companies stretches our positive influence around the world. WSP's Environmental Policy and Economics team is based across our offices in the UK (London, Reading, Bristol, Manchester and Edinburgh) and Belgium (Brussels). The team works alongside our broader global advisory services, bringing together a worldwide community of environmental specialists numbering more than people over more than 50 countries. Our Belgium-based team is looking to increase our presence in the heart of EU policy making. Located in the heart of Brussels, our multi disciplinary team will involve you in EU projects from day one whilst providing you with training, career development and personal support services that will assist you in becoming a recognised expert in your fields of interest. You will be joining the business at an extremely exciting time, with an expanding team, strong forward workload, and an ambitious strategy for growth. What we will be looking for you to demonstrate We are looking for candidates with a blend of technical, commercial and project management experience in the field of environmental economics. Relevant work experience may be within a consultancy, government, research agency/think tank, NGO or private sector / industry organisation or relevant placement. The role requires proven experience in economic theory and socio economic techniques to environmental and other policies at national and/or international level, including cost benefit and cost effectiveness analysis; ex post evaluation; impact assessment; valuation of human health and social and environmental effects of policies; and assessing economic competitiveness. A postgraduate qualification in environmental economics/economics is essential; an undergraduate degree in one of the following areas is desirable: environmental science; environmental management, technology, economics, engineering, policy; law. A focus on microeconomics and/or economics for public policy is an advantage. A demonstrable interest in developing a career in environmental policy (e.g. related to one or several of the thematic areas mentioned above), and knowledge of the policy landscape associated with those thematic policy areas. Demonstrable research skills and understanding of analytical techniques e.g. the collection, validation, analysis and synthesis of data, summarizing and critically evaluating literature, designing and conducting stakeholder consultations, dissemination of surveys, market analysis; socio economic analysis; regulatory impact assessment. Familiarity with national and international sources of government and business statistics would be desirable. Strong mathematical skills, covering quantitative analysis, data management, statistical modelling. Excellent written and verbal communication skills to present findings, policy recommendations, and project updates to clients, stakeholders, and the broader public; ability to write clear and concise reports in English, and for non technical audiences. Strong expertise in policy evaluation and impact assessment methodologies, using data driven approaches to inform decision making and policy recommendations. Experience of project management demonstrating the ability to effectively manage a portfolio of environmental policy projects, including ensuring deadlines are met and deliverables are of high quality; experience in budgeting, resource allocation, client and subcontractor management and project planning to achieve successful project outcomes. Demonstrable strategy and commercial experience, including proven track record in winning new environmental policy projects and contracts through successful proposal writing, as well as developing opportunities through new and existing client relationships and networks. Staff management and collaboration experience - demonstrating experience in communication and interpersonal skills to mentor and develop team members, fostering a cohesive and high performing team environment. Applications from those with European language skills are particularly welcome. WHAT YOU'LL LIKE ABOUT US: A working environment inspired by belonging, driven by inclusion. Our flexible working policy - We recognise the importance of work life balance and encourage you to find yours. WSP is about making the world around us a better place, including the environment, transport infrastructure, buildings and land use. Excellent career prospects. We're growing fast, and every day we strive to outdo ourselves. We are open to your ideas and want to try new things. We have a supportive environment that invests in your development and training. WSP is about embracing a culture of collaboration with colleagues who stand out for their skills. Come and discover our fantastic team! Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? With us, you can. Apply today
Avant Homes
Training Partner
Avant Homes Chesterfield, Derbyshire
Competitive Salary & Discretionary Performance Bonus & Company Car Plan/Cash Allowance & Holidays (Buy, Sell and Accrual Scheme) & Company Pension & Private Healthcare & Life Assurance & Benefits With lots of exciting plans in the pipeline, there's never been a better time to join Avant Homes, let us tell you why Avant Homes is a housebuilder operating in Scotland, the North East and West of England, across Yorkshire, the East and West Midlands and Wales. We are continuing to strengthen our teams and are looking for passionate individuals who want to make a real contribution. Our mission is to provide affordable homes to our communities, ensuring that new homes are accessible and attainable for all with a product suitable for everyone. Avant Homes are proud to employ local people across our developments and within our regional offices, teamwork is key to everything that we do. If you want to be part of something special, why not start the foundations and build your career with us today? Due to continued success and future business growth, we have an exciting opportunity for a Group Training Partner to join our team based at our Group head office in Barlborough, Chesterfield. We are also opening to speaking with individuals that are based in Yorkshire. This role will require travel to Avant Homes' Regional offices and developments as required. The Role Are you passionate about developing people and improving performance? Do you enjoy working closely with stakeholders to design practical learning solutions that support business needs? If the answer is yes, then look no further, your next career could be with us! Joining our team as Group Training Partner, you will lead the design, delivery and ongoing development of training across the business, supporting colleagues to have the skills, knowledge and confidence to perform effectively while meeting company and industry standards. Key duties and requirements You will also be responsible for but not limited to; Partnering with key stakeholders across the Group to design and deliver a comprehensive customer service training programme, which supports our regional teams in delivering customer service excellence Designing and delivering core programmes, including Customer Service and Trainee Sales Advisor training, as well as targeted interventions where additional support is required. Identifying opportunities to create high quality learning solutions for a variety of roles across business disciplines including Commercial, Construction, Technical and Sales, to ensure colleagues have access to a range of role specific functional and mandatory training material. Identifying additional learning needs and delivering effective training solutions to support business performance. Developing and managing the Group training plan, ensuring mandatory, compliance and role-specific training is delivered and accurately recorded. Creating and managing high-quality blended learning solutions, including digital content, practical workshops and supporting learning materials. Building strong relationships with subject matter experts to ensure training content remains accurate, relevant and aligned to business requirements. Monitoring training activity, evaluating effectiveness and producing reporting on key metrics, compliance and outcomes. Supporting continuous improvement by gathering feedback and adapting learning approaches to enhance engagement and impact. Facilitating additional training sessions and workshops as required, in line with business priorities. Who are we looking for? A minimum of 3 years' experience in a similar training or learning and development role. Proven experience in designing and delivering training that supports performance and continuous improvement. Experience of using digital learning platforms and blended learning approaches. Strong organisational skills with the ability to manage training data, compliance and reporting. An effective communicator with strong facilitation and stakeholder management skills. A proactive, practical and collaborative approach. A professional training qualification (e.g. Cert in Training Practice, Level 3 CIPD, PTLLS or equivalent) - desirable. Experience within the Construction sector or a similar environment, and/or experience of creating and delivering Customer Service training - desirable. What will you get in return? Discretionary bonus Company car plan/cash allowance Buy, sell and accrual holiday scheme Private Health care Company Pension Life Assurance Other Benefits including our exclusive Avant discount platform If this sounds like you, join us and be a part of Avant's future success! Please note: we reserve the right to fill this vacancy and/or remove this advert prior to the vacancy end date.
Mar 13, 2026
Full time
Competitive Salary & Discretionary Performance Bonus & Company Car Plan/Cash Allowance & Holidays (Buy, Sell and Accrual Scheme) & Company Pension & Private Healthcare & Life Assurance & Benefits With lots of exciting plans in the pipeline, there's never been a better time to join Avant Homes, let us tell you why Avant Homes is a housebuilder operating in Scotland, the North East and West of England, across Yorkshire, the East and West Midlands and Wales. We are continuing to strengthen our teams and are looking for passionate individuals who want to make a real contribution. Our mission is to provide affordable homes to our communities, ensuring that new homes are accessible and attainable for all with a product suitable for everyone. Avant Homes are proud to employ local people across our developments and within our regional offices, teamwork is key to everything that we do. If you want to be part of something special, why not start the foundations and build your career with us today? Due to continued success and future business growth, we have an exciting opportunity for a Group Training Partner to join our team based at our Group head office in Barlborough, Chesterfield. We are also opening to speaking with individuals that are based in Yorkshire. This role will require travel to Avant Homes' Regional offices and developments as required. The Role Are you passionate about developing people and improving performance? Do you enjoy working closely with stakeholders to design practical learning solutions that support business needs? If the answer is yes, then look no further, your next career could be with us! Joining our team as Group Training Partner, you will lead the design, delivery and ongoing development of training across the business, supporting colleagues to have the skills, knowledge and confidence to perform effectively while meeting company and industry standards. Key duties and requirements You will also be responsible for but not limited to; Partnering with key stakeholders across the Group to design and deliver a comprehensive customer service training programme, which supports our regional teams in delivering customer service excellence Designing and delivering core programmes, including Customer Service and Trainee Sales Advisor training, as well as targeted interventions where additional support is required. Identifying opportunities to create high quality learning solutions for a variety of roles across business disciplines including Commercial, Construction, Technical and Sales, to ensure colleagues have access to a range of role specific functional and mandatory training material. Identifying additional learning needs and delivering effective training solutions to support business performance. Developing and managing the Group training plan, ensuring mandatory, compliance and role-specific training is delivered and accurately recorded. Creating and managing high-quality blended learning solutions, including digital content, practical workshops and supporting learning materials. Building strong relationships with subject matter experts to ensure training content remains accurate, relevant and aligned to business requirements. Monitoring training activity, evaluating effectiveness and producing reporting on key metrics, compliance and outcomes. Supporting continuous improvement by gathering feedback and adapting learning approaches to enhance engagement and impact. Facilitating additional training sessions and workshops as required, in line with business priorities. Who are we looking for? A minimum of 3 years' experience in a similar training or learning and development role. Proven experience in designing and delivering training that supports performance and continuous improvement. Experience of using digital learning platforms and blended learning approaches. Strong organisational skills with the ability to manage training data, compliance and reporting. An effective communicator with strong facilitation and stakeholder management skills. A proactive, practical and collaborative approach. A professional training qualification (e.g. Cert in Training Practice, Level 3 CIPD, PTLLS or equivalent) - desirable. Experience within the Construction sector or a similar environment, and/or experience of creating and delivering Customer Service training - desirable. What will you get in return? Discretionary bonus Company car plan/cash allowance Buy, sell and accrual holiday scheme Private Health care Company Pension Life Assurance Other Benefits including our exclusive Avant discount platform If this sounds like you, join us and be a part of Avant's future success! Please note: we reserve the right to fill this vacancy and/or remove this advert prior to the vacancy end date.
UK/I Customer Success Manager - SMB
Hubspot
UK/I Customer Success Manager - SMB Account Management Remote - United Kingdom POS-31776 The Role HubSpot is looking for a UK/I Customer Success Manager who is interested in using creativity to solve problems, build long term relationships with businesses, and help their customers use software to achieve their inbound goals. Customer Success Managers are the trusted inbound advisors for each of their customers. They have an intimate understanding of how their businesses work and what the businesses need to grow and thrive. In working with your customers, you will find that no two of them are the same. In the morning, you could be working with the Marketing Manager at a carpet manufacturer about how to rank for the keyword "stain resistant carpet" through more effective blogging. In the afternoon, you could be talking to the CMO of a software company about how to convert more of their free trials into customers through marketing automation and the sales platform. This role is open in our Dublin and London office or remote from anywhere in Ireland or UK. In this Role you'll get to: Manage 100 - 200 customer relationships. Some of your customers will be new while others may have been using HubSpot for several years. Work with your customers on a regular basis to understand their goals and align them with the necessary resources to achieve them. Partner with different teams at HubSpot to 'solve for the customer' including onboarding, up sell/x sell, and renewals. Along the way, you will get to know HubSpot's software incredibly well and help your customers fully adopt the platform. Your day to day is a mix of proactive and reactive work, and CSMs have a lot of autonomy in managing their "book of business". The proactive work includes 4 5 scheduled deep dive meetings per day with customers, where you review their progress, make strategic and tactical recommendations, and keep them up to date on the latest and greatest features from HubSpot. The reactive work runs the gamut from questions about invoices to "how to" questions about the software. Promote the growth of your install base by uncovering, scoping and qualifying opportunities where customers can use more HubSpot products and services to ensure customer retention and growth. Understand technical roadblocks and make recommendations on solution implementation and core integrations using HubSpot to overcome them. If you're stimulated by problem solving - whether it's a business or technical challenge - this is the role for you. To excel in this role you will need to have: 1+ years of experience in a client facing or account management role. Business savvy with consultative, problem solving, and issue resolution skills. Strong knowledge of the media/digital landscape. Motivated self starter who is hungry to learn and can provide strong examples of how they have achieved results while balancing demanding expectations. Super organized, quick learner who works well under pressure. Strong negotiation skills, comfortable navigating financial conversations, and dealing with cancellations. Easy at building and maintaining relationships, managing expectations, and identifying issues that require escalation. Knowledge of Inbound Marketing or the aptitude to learn it quickly and independently. Support an ongoing partner relationship to maximise acquisition, retention, and up sell rates. Equal Opportunity Employer HubSpot, Inc. is an equal opportunity employer. As a federal contractor, we take affirmative action to ensure equal opportunity and all candidates are considered without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics. Legal Notices Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here. India Applicants: link to HubSpot India's equal opportunity policy here.
Mar 12, 2026
Full time
UK/I Customer Success Manager - SMB Account Management Remote - United Kingdom POS-31776 The Role HubSpot is looking for a UK/I Customer Success Manager who is interested in using creativity to solve problems, build long term relationships with businesses, and help their customers use software to achieve their inbound goals. Customer Success Managers are the trusted inbound advisors for each of their customers. They have an intimate understanding of how their businesses work and what the businesses need to grow and thrive. In working with your customers, you will find that no two of them are the same. In the morning, you could be working with the Marketing Manager at a carpet manufacturer about how to rank for the keyword "stain resistant carpet" through more effective blogging. In the afternoon, you could be talking to the CMO of a software company about how to convert more of their free trials into customers through marketing automation and the sales platform. This role is open in our Dublin and London office or remote from anywhere in Ireland or UK. In this Role you'll get to: Manage 100 - 200 customer relationships. Some of your customers will be new while others may have been using HubSpot for several years. Work with your customers on a regular basis to understand their goals and align them with the necessary resources to achieve them. Partner with different teams at HubSpot to 'solve for the customer' including onboarding, up sell/x sell, and renewals. Along the way, you will get to know HubSpot's software incredibly well and help your customers fully adopt the platform. Your day to day is a mix of proactive and reactive work, and CSMs have a lot of autonomy in managing their "book of business". The proactive work includes 4 5 scheduled deep dive meetings per day with customers, where you review their progress, make strategic and tactical recommendations, and keep them up to date on the latest and greatest features from HubSpot. The reactive work runs the gamut from questions about invoices to "how to" questions about the software. Promote the growth of your install base by uncovering, scoping and qualifying opportunities where customers can use more HubSpot products and services to ensure customer retention and growth. Understand technical roadblocks and make recommendations on solution implementation and core integrations using HubSpot to overcome them. If you're stimulated by problem solving - whether it's a business or technical challenge - this is the role for you. To excel in this role you will need to have: 1+ years of experience in a client facing or account management role. Business savvy with consultative, problem solving, and issue resolution skills. Strong knowledge of the media/digital landscape. Motivated self starter who is hungry to learn and can provide strong examples of how they have achieved results while balancing demanding expectations. Super organized, quick learner who works well under pressure. Strong negotiation skills, comfortable navigating financial conversations, and dealing with cancellations. Easy at building and maintaining relationships, managing expectations, and identifying issues that require escalation. Knowledge of Inbound Marketing or the aptitude to learn it quickly and independently. Support an ongoing partner relationship to maximise acquisition, retention, and up sell rates. Equal Opportunity Employer HubSpot, Inc. is an equal opportunity employer. As a federal contractor, we take affirmative action to ensure equal opportunity and all candidates are considered without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics. Legal Notices Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here. India Applicants: link to HubSpot India's equal opportunity policy here.

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