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Role Summary As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This role will play a key part in ensuring customers achieve long term value from the Finbourne platform and grow with us over time. We are hiring a Customer Success Manager to help establish and shape Finbourne's Customer Success capability. This is a new role and an opportunity to influence how Finbourne partners with customers beyond go live, ensuring successful adoption, value realisation, and long term retention. You will act as a trusted advisor to customers, owning the post implementation relationship and working closely with Product, Implementation, and Support teams to deliver an excellent end to end customer experience. Key Responsibilities Customer Relationship & Value Management Own the ongoing relationship with a portfolio of customers post implementation Develop a deep understanding of each customer's business objectives, use cases, and success criteria Drive platform adoption and ensure customers are realising measurable value from Finbourne Act as a strategic partner, helping customers align Finbourne's capabilities to their evolving needs Adoption, Health & Retention Define and monitor customer health metrics, adoption indicators, and risk signals Proactively identify and address risks to customer satisfaction, renewal, or expansion Lead regular customer check ins, reviews, and success planning sessions Own renewals and identify value led expansion opportunities and signals through usage patterns, operational pain points and business outcome Cross Functional Collaboration Work closely with Implementation and Delivery Managers to ensure a smooth transition to BAU Partner with Customer Support to resolve issues efficiently and communicate trends back to the business Provide structured feedback to Product and Engineering based on customer insights and usage patterns Align with Sales on customer expectations, success outcomes, and growth opportunities Building the Customer Success Function Help define Customer Success processes, playbooks, and best practices Contribute to the development of success metrics, reporting, and tooling Act as a voice of the customer internally, helping shape Finbourne's customer centric culture Support the evolution of the function as Finbourne scales Skills and Experience Experience Experience in Customer Success, Account Management, Consulting, or similar client facing roles Background in B2B SaaS, fintech, financial services, or complex enterprise software environments Experience managing long term customer relationships and driving adoption post go live Comfortable working in a fast growing, evolving organisation where processes are still being defined Skills Strong stakeholder management skills, including engagement with senior and technical client contacts Ability to translate complex products into clear value for customers Structured, proactive, and outcome oriented approach to customer management Excellent communication and problem solving skills Collaborative mindset with the confidence to challenge constructively Interest in building and shaping new functions, not just operating within existing ones Just some of our benefits Competitive salary plus performance based bonus. Health & Wellbeing: A competitive health insurance policy that disregards previous medical history. This also includes dental, optical, mental health support and comprehensive cancer cover. Cycle to work scheme and Gym discounts: Buy a bike and cycling accessories out of your pre tax salary and spread the cost over 12 months, as well huge discounts off Hussle, KOBOX and Nuffield Health gyms. Hybrid: We have a mature attitude towards hybrid working. Whether you're a night owl, morning person, parent, carer or simply need flexibility to work a different pattern to the norm, we're committed to helping you be productive and work in a way that is best for you. Professional learning and development: External training and accreditations are supported, as well internal training and development programs. Maternity, paternity and adoption leave: Paid maternity, paternity and adoption leave, which includes 13 weeks full pay for maternity and adoption leave and 6 weeks full pay for paternity leave Holiday: 25 days holiday plus bank holidays About FINBOURNE We are a young, dynamic financial technology company aiming to re engineer the world of investing to make it clearer, faster and more cost effective for everyone. At FINBOURNE, we offer a hugely supportive environment to build a career, with continuous learning and development opportunities. We have a collaborative culture of testing and exploring problems together to find the best evidence based solutions. We respect your independent thought, your intellectual curiosity and your opinion. Our solution is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building on Github. For more information about us please visit our website.

Job title Enterprise Architect Ref 44101 Division Digital Location Hybrid - Clearwater Court - RG1 8DB Contract type Permanent Full/Part-time Full-time Salary Competitive salary up to £100,000 per annum depending on experience Closing date 13/02/2026 As an Enterprise Architect, you will be responsible for providing cohesive architectural direction across Thames Water's business and technology landscape. Working alongside Domain Architects and senior stakeholders, you will ensure alignment to a unified, value-chain-based enterprise architecture that supports strategic decision-making, regulatory compliance, and long-term digital transformation. This role acts as a critical link between business strategy, technology direction, and solution delivery, ensuring our architecture enables the safe, reliable, and sustainable delivery of water services to our 16 million customers. What you'll be doing as an Enterprise Architect Develop and maintain the Enterprise Architecture Vision and Roadmap for the OT domain, ensuring alignment with Thames Water's strategy, regulatory drivers, and digital transformation initiatives. Translate strategic business objectives into enterprise-wide architectural principles, standards, and blueprints. Partner with business leadership, Product Directors, and Digital teams to shape investment priorities and ensure cohesive architectural outcomes across domains. Lead and contribute to architecture governance, including architecture review boards, ensuring consistency, quality, and alignment to enterprise standards. Work collaboratively with Domain Architects to manage cross-domain dependencies, integration, and shared capabilities such as data, platforms, cyber security, and infrastructure. Define, maintain, and govern the enterprise architecture repository and models. Provide thought leadership on emerging technologies, including IoT, digital twins, AI, and cloud platforms, and their application to water utility operations and asset management. Support innovation initiatives by assessing enterprise-wide impact, scalability, and long-term value. Ensure architectural alignment with sustainability, resilience, and decarbonisation goals. Engage with senior business stakeholders, Digital teams, and external partners to ensure a whole-enterprise perspective is reflected in architectural decisions. Communicate complex architectural concepts clearly to both technical and non-technical audiences, acting as a trusted advisor to senior management. Mentor and support Domain Architects and solution teams in the application of enterprise architecture principles and standards. Drive the maturity of architecture practices, frameworks (e.g. TOGAF, SABSA), and tooling across the organisation. Champion collaboration and shared ownership of architecture across business and Digital functions. Base location - Hybrid - Clearwater Court, Reading. Working pattern - 36 hours Monday to Friday. What you should bring to the role Proven experience in enterprise or domain architecture within asset-intensive industries such as utilities, energy, infrastructure, or transport. Strong knowledge of water utility operations, including asset management, capital delivery processes, and operational resilience. Experience working in complex, regulated environments with an understanding of regulatory drivers such as Ofwat and DWI. Deep understanding of architecture domains - business, information, application, and technology - and how they integrate. Experience coordinating or leading multi-domain architecture across large organisations. Excellent communication and stakeholder management skills, with the ability to influence at senior levels. Hands on experience applying recognised architecture frameworks such as TOGAF and modelling approaches such as ArchiMate. Technical experience and skills Experience with SCADA environments and the integration of Operational Technology (OT) and IT estates. Understanding of OT security, identity and access management, and compliance frameworks such as the NIS Directive and CAF. Experience with asset management systems such as SAP ECC/PM, SAP SRP, Asset Investment Manager (AIM), or similar asset lifecycle platforms. Familiarity with capital delivery and project controls platforms, including tools such as Primavera. Experience with work management platforms used in water utilities, including SAP EAM and Salesforce, and their integration with asset systems. Knowledge of asset lifecycle management for treatment works, pumping stations, reservoirs, dams, water mains, sewers, and pipelines. Strong knowledge of data architecture, including governance, lineage, interoperability, and integration with BI platforms such as Power BI. Experience designing or operating Common Data Environments (CDEs) to support collaboration and a single source of truth for asset and operational data. Experience designing secure, resilient, and scalable cloud and hybrid architectures across platforms such as Azure, AWS, or Google Cloud, including associated security controls. Desirable qualifications and experience Experience supporting digital twin initiatives, data strategy development, or large-scale cloud transformation programmes. Professional certifications such as TOGAF, ITIL, CEng, or equivalent. Hands on experience with architecture modelling tools such as BizzDesign or similar. What's in it for you? Competitive salary up to £100,000 per annum depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays). Performance-related pay plan directly linked to both company and individual performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

At Dyson we believe everything could be better. Fuelled by a frustration with things that don't work properly and a relentless obsession with making them work better, we've spent the last 25 years pioneering inventions and continually improving. We're growing fast. And our ambition is huge. But it's not simply about more people and more profit. Dyson is all about better ideas and new technologies. It's about inventing the future. Our philosophy remains the same as it was 25 years ago when James Dyson invented the first cyclonic vacuum cleaner. We remain family-owned. We don't bow to outside shareholders or report to the stock exchange. Instead we plot our own path, unshackled from conventional thinking. About the Team Hard services constitute a key strategic pillar of the estates function which supports and ensures regional Dyson properties operate smoothly, compliantly and meet their growth plan. Within the UK, the estates team manage properties comprising office spaces, R&D laboratories, collaboration & innovation spaces, events spaces, warehousing and landscaped grounds. This position will play a key role in delivering against our goal of offering a best-in-class workplace experience by providing subject matter expertise in facilities hard services. The Head of Hard Services will engage with various stakeholders pro-actively and lead dedicated teams to provide solutions which meet ambitious organisational targets. As a member of the estates leadership team the Head of Hard Services will provide strategic leadership for estates and support to the UK Estates Director. About the Role You will: Lead the operational maintenance of UK sites. Design and deliver the long-term strategy for hard services including but not limited to: Reactive maintenance process and delivery model, Planned maintenance strategy and delivery model, Building systems & performance, Small works (Core Projects) programme, Buildings compliance, Permitting & safety, Develop and implement key strategic management tools such as reactive maintenance processes, asset registers, forward maintenance registers and planned maintenance schedules, Support troubleshooting of complex technical problems and provide suitable solutions. Coherently present solutions and justify the resources required, Direct, own and manage maintenance records demonstrating effective and robust maintenance regimes, Own and be accountable for compliance, Lead and direct the maintenance team to ensure effective and efficient maintenance activity, both reactive and planned, Lead the buildings systems team to identify and propose high impact enhancements and improvements in buildings systems, Lead the core projects team to deliver the target programme and to develop and implement appropriate governance and cost control systems, Own estates permitting, collaborating with Dyson Health & Safety, Manage estates maintenance spending, tracking actuals and ensuring performance to budget, Provide strategic spend forecasting aligned to the key management tools described above, Review and justify capex and opex requests, support cost efficiency programs, Identify and propose innovative new approaches and models for the delivery of key maintenance activity, Identify and deliver continuous improvements, raising standards across all our UK locations, Collaborate with other functions to meet security, safety, environmental and health & safety compliance, Be the single point of contact for hard services, providing strategic updates to the UK Estates Director for onward communication to Dyson Executives, Be an inspiring leader for the hard services teams, creating engagement, enthusiasm and drive, Be responsible for people training and development, engendering a culture of continuous professional development, Lead best practices and lessons learnt sharing, as well as standardise work processes and procedures across all sites. Effectively coordinate activities with local stakeholders pertaining to operations, core projects and estates' programmes to ensure smooth delivery, transparency and consistency Act as an advisor and advocator of effective industry practices and best-in-class practices. Strive to achieve the best-in-class standard. About You We're looking for someone that has: Master or bachelor's degree in engineering or estates management preferably Experience working in facilities / estates and a minimum 5 years experience in a senior management role, Demonstrable leadership skills and strategic thinking, Thorough understanding of effective outsource delivery models, Highly proficient in systematic problem solving and process control techniques, Sound knowledge of materials and skilled labor costs, allied to thorough understanding of facilities install and remediation engineering, Comprehensive understanding of relevant local codes of practices, including safety, health and environment. Professional certification(s) in engineering or facilities management is an advantage. Strong planning and organisational capability, Highly proficient in strategic thinking and analytical skills in trouble shooting, Ability to connect facilities operations and maintenance methods to end user requirements and experience, Excellent management and communication skills, Strong team player allied to an ability to work independently, Enjoy interacting with people, especially at the senior management level, Diligent, committed and open to new ideas. - Performance-related bonus scheme - Life assurance - Discounts on Dyson machines and retail discounts - Free bus travel to and from campus (from Bristol, Bath, Chippenham, and Swindon) Lifestyle - Free on-site lunches, fruit, and hot drinks - Free on-site sports centre, gym, hair salon, and lifestyle assistance (concierge) - Electric vehicle salary sacrifice scheme - Ability to purchase additional holiday Health - Private medical insurance and dental insurance - Employee assistance programme, digital GP, on-site physio and GP, prescription service, fertility treatment support Dyson is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

We're looking for a talented and experienced Principal Sustainability Consultant to join our Sustainability team. This senior role will help us deliver a robust package of services to our clients and ensure we continue to provide excellent sustainability, energy and environmental advice. This is an exciting opportunity to apply your technical expertise and client-focused approach across a diverse portfolio of projects for both public and private sector clients. You'll collaborate with like-minded professionals across the UK and play an active role helping to shape a dynamic and growing team. WHAT YOU'LL BE DOING Plan, coordinate, and deliver environmental assessments (BREEAM, WELL, LEED) from feasibility through to project completion. Lead on the day-to-day delivery of sustainability projects and provide high-quality consultancy support to clients and design teams. Advising clients and/or the design team on the most cost-effective and beneficial way to achieve their sustainability targets. Develop and maintain strong client relationships, acting as a trusted advisor. Prepare validation statements, reports, progress updates, and credit trackers for submission to BRE, and respond to QA review comments to close out non-conformances. Attend and chair - as required - workshops with clients and/or the design teams at key periods such as Detailed Design and Post Construction Review (PCR). Undertake site audits during construction, producing accurate records and reports. Support bid writing and fee proposals, contributing to the development of new opportunities. Mentor and support junior team members to build capability and confidence. Play an active role in growing the Sustainability team by driving innovation, delivering technical excellence, and supporting business development. Support the integration of sustainability expertise with other environmental and engineering services. WHAT WE'RE LOOKING FOR A degree in Engineering, Sustainability, Energy, or a related subject. 8 or more years' experience in consultancy, with a track record of leading sustainability projects. Strong knowledge of Building Regulations compliance and Net Zero carbon strategies. Experience in conducting assessments including whole lifecycle carbon and environmental impact assessments. Proven ability to work collaboratively in a multidisciplinary team. Excellent client-facing skills, with experience in developing new opportunities. Strong written and verbal communication skills, with the ability to produce high-quality, clear, and concise reports. Full UK driving licence and access to a vehicle. WHAT WILL HELP YOU STAND OUT A BREEAM Assessor licence (New Construction or Refurbishment & Fit-Out) and/or BREEAM AP qualification. A master's degree in Sustainable Engineering, Environmental Sciences, Climate Change Management , or a related subject. Chartered Environmentalist (CEnv), Chartered Scientist (CSci) or Member/Fellow of the Institution of Environmental Sciences (FIEnvSc). Experience in business development and securing new workstreams. A working knowledge of social and digital media channels with a view to using these to promote not only your work but also the business. Experience delivering CPD or training to internal teams or external audiences. WHY JOIN CREATE? A competitive salary (based on experience and location) and performance-based bonus scheme. Flexible working arrangements - our guiding principle is simple: if a flexible working arrangement works for you, your manager, and your team, it works for us. Pet-friendly offices - well-behaved dogs are always welcome. Enhanced workplace pension - company makes a 5% contribution. Flexible holiday allowance (buy or sell annual leave). Role-related benefits such as a mobile phone and access to a vehicle. Two paid professional memberships per year. Octopus EV salary sacrifice scheme. Cycle to Work salary sacrifice scheme. Season ticket loan. Clear progression pathways and leadership development. Mentoring, CPD and knowledge-sharing events. A collaborative, diverse, and inclusive workplace culture. HOW WE DEFINE OUR ROLES The years of experience outlined below are indicative and serve as a guide. Progression at Create is based not only on time in role but also on technical ability, leadership, and the value you bring to projects, clients, and the wider team. Graduate- 0-2 years' experience with a relevant degree. Engineer / Consultant / Technician- 2-5 years' experience in the role or similar with some technical expertise and the ability to work collaboratively with others. Senior Engineer / Consultant / Technician - 5-8 years' experience in the role or similar with a developing set of skills, clearly identifiable technical expertise and direct experience of managing projects, coordinating with clients and supporting other team members. Principal Engineer / Consultant / Technician - 8 or more years' experience in the role or similar with a robust set of skills, proven technical expertise and an ability to lead projects, coordinate with clients and support other team members. Associate Director- 10-15 years' experience in the role with recognised technical expertise, the ability to lead multiple large projects, coordinate with clients, support and develop other team members and secure future workstreams/projects for the discipline. Technical Director - 15 or more years' experience in the role with recognised technical expertise and authority within the industry. Capable of defining discipline strategy, driving innovation, and ensuring technical excellence across all projects. Proven ability to lead multiple large-scale or complex schemes, whilst developing and sustaining long-term client relationships, and actively contributing to business growth. DIVERSITY AND INCLUSIVITY We're committed to building an inclusive workplace where everyone feels valued and supported. We welcome applications from people of all backgrounds, including underrepresented groups in our industry, and from ex-armed forces personnel looking to bring their skills and experience into a new career. If you have specific requirements or need adjustments during the recruitment process, please let us know - we'll do everything we can to accommodate you. A NOTE TO RECRUITMENT AGENCIES We prefer to hire directly. We do not accept speculative CVs from recruitment agencies. We recognise the role recruitment agencies play in our industry and we have a preferred list of suppliers for some specific roles. Agency fees will only be paid where terms have been agreed in advance with our Managing Director. Unsolicited CVs will not be eligible for fees. We reserve the right to close this vacancy early if we receive sufficient applications for the role(s) listed above. READY TO APPLY? Use the button below to submit your CV and a covering letter telling us why you're the right fit for this role. You're also welcome to include any supporting information - such as example reports or project case studies - that you feel will help us in shortlisting your application. Your name (required) Your email (required) Why do you think you are suitable for this Principal Sustainability Consultant role? I consent to this website storing my submitted information so that Create CE can respond to my enquiry. This site is protected by Cloudflare .

Head of Sustainability - London - Circa £80,000 - £100,000 + Benefits Are you interested in leading an industry-defining sustainability agenda within one of the UK's most respected construction businesses? If the answer is yes, we are working with a leading principal contractor to appoint a Head of Sustainability for their Construction Division. This is a senior, influential role responsible for shaping and delivering an integrated sustainability strategy across complex, high profile projects, ensuring environmental and social performance is embedded into business strategy, work winning and project delivery as the organisation transitions towards a net zero, nature positive future. Responsibilities Lead the development and delivery of a sustainability strategy that drives environmental and social performance across projects, business decisions, and work winning Oversee the annual sustainability plan, guiding a large multidisciplinary team and ensuring initiatives deliver commercial and long term impact Act as a trusted advisor to senior leadership, providing insight, data and recommendations to improve performance and embed best practice Foster collaboration with project teams, clients, supply chain partners, and SHE functions to maintain high standards and support continual improvement Qualifications Extensive experience in sustainability, ESG, or environmental leadership within construction or a related sector, with the ability to influence at board level. Strong technical knowledge across sustainability strategy, carbon, compliance, and social impact, with the ability to translate this into business advantage Proven experience leading and motivating large teams, driving performance and embedding a culture of excellence. A relevant degree and professional credentials such as ISO 14001 Lead Auditor or other recognised sustainability qualifications, with a genuine passion for delivering positive environmental and social outcomes For more information on this opportunity or to discuss your next career move, contact Jessica Rowe on , or apply here. Reference JR4319 Irwin and Colton Limited is committed to diversity, equity and inclusion. Please let us know if we can do anything to make the process more accessible to you.

Job Title: Audit and Accounts Associate Location: Beaconsfield Experience level: Trainee Position Type: Permanent Salary: Competitive + Benefits Apply now for our September 2026 intake We currently have an exciting opportunity for exceptional, forward-thinking and proactive individuals to join our Graduate Training Programme to train for the ACA qualification based at our offices in Beaconsfield. This diverse role includes a range of financial management, advisory functions and audit work, giving our trainees a range of opportunity to see and work with different sectors throughout their training. You will be enrolled in an ACA training programme, where you will receive full support from your team and study support across a range of disciplines and gain hands on experience working with clients across a range of industry sectors, making this an ideal opportunity to begin your career in accountancy. In addition to your formal ICAEW training and external formal training programme, we also provide all trainees with regular in house informal training and a full support network including a mentor/line manager. Working at Rouse Our people are our most important asset, which is why we aim to recruit, develop and retain the best by offering challenging and rewarding opportunities combined with best in class training and development programmes. Being members of Praxity AISBL, the world's largest alliance of independent accounting and auditing firms, means we can support UK businesses with global ambitions at every stage as well as those wanting to do business in the UK. Graduates could work with Praxity and our international network including the opportunity for secondment on qualification. In 2025, we joined forces with Finerva, an innovative London based scale up specialist accounting and advisory firm. This strategic merger has expanded our capabilities and added new opportunities for both our people and our clients with ambitious growth plans. We are located in Beaconsfield in Buckinghamshire, with a 2 minute walk to the Beaconsfield Station (Chiltern Line) and 5 minutes from the M40. Our clients We are an extremely diverse practice, dealing with SMEs to large multinational groups. Our team offers a full suite of services for ambitious businesses, individuals and entrepreneurs across London and the South East. For added confidence and reassurance, we also offer a range of audit and assurance services through Rouse Audit. What you'll be doing Assisting with the preparation of statutory accounts for a diverse portfolio of clients Supporting audit planning, fieldwork, and testing under the guidance of senior team members Preparing working papers and ensuring compliance with relevant standards and regulations Participating in client meetings and building strong professional relationships Developing your technical knowledge through hands on work and study Contributing to a positive, team orientated culture What we're looking for A recent or upcoming graduate (2:1 or above preferred) in any discipline Maths and English GCSE Grade A - B Strong analytical, numerical and organisational skills Excellent communication and a proactive approach to problem solving High attention to detail and willingness to learn A genuine interest in pursuing a career in audit and accounts What we offer Full study support towards ACA qualification Structured training and ongoing professional development A friendly, supportive team that invests in your growth Exposure to a broad mix of industries and clients Clear progression pathways Competitive salary and benefits Our recruitment process We aim to make our recruitment process clear, fair and efficient: CV Submission: Submit your CV and brief cover letter to Applications are open now and will be reviewed in January and February 2026. If shortlisted for interview: You will be contacted to arrange an interview and right to work check, this involves a 5 minute teams call with our Recruitment and HR Coordinator, in order to check your eligibility to work in the UK. Initial Interview (via a Teams call): You will have a 30 minute Teams call with two members of our team. This is an opportunity for us to get to know you and for you to ask questions about the role. Graduate Assessment Day (9am to 3pm, Wednesday 18 March 2026 at our Beaconsfield Office): Successful candidates from the initial interview will be invited to our in person assessment day, which includes: A numerical and logical thinking test A short presentation A group exercise Final Decision: We aim to make a decision within a few days after the assessment day.

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint in hybrid environments-from on-premises to SaaS to containers to cloud.We're transforming the software industry. We're Flexera. With more than 50,000 customers across the world, we're achieving that goal. But we know we can't do any of that without our team. we're consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at The Product Flexera One simplifies your hybrid IT by providing a comprehensive view of your technology landscape, from on-premises to SaaS to the cloud. Our solutions can optimize your technology investments, reduce costs, and mitigate risks, ultimately freeing up resources for innovation. We also offer insights into software, SaaS, and cloud-product usage to facilitate vendor negotiations and renewals with companies like Microsoft and Oracle. By incorporating hybrid ITAM and FinOps disciplines, you can strategize to lower costs with service providers such as AWS, Google, Salesforce, Workday, and ServiceNow. The Role The Partner Customer Success Manager (PCSM) will work with key strategic partners to enable, mentor, and scale best in class customer success for Flexera solutions. This role builds the partner capability to help end customers realize measurable value and ensures early risk signals are identified and acted upon across the customer lifecycle. The PCSM designs a partner learning pathway, tracks certification progress, and provides hands on guidance to drive adoption of Flexera's best practice success framework in the channel. The role will need local and international travel to meet with partners as/where required. Where this role adds value: Renewal Support: Building and tracking a 12-month rolling plan for key renewals to increase retention rates and expansion possibility. Partner Enablement Program: Design a role based partner learning pathway; curate content, and drive certification through the Learning Center and Partner Hub. Governance & Workshops: Host interactive workshops, QBRs/PBRs, and governance forums to standardize partner motions and raise the bar on customer experience. Responsibilities: Working alongside stakeholders from the Alliances and Enablement organisation, design & launch a partner Customer Success learning pathway, mapping competencies by role and aligning to certification standards; maintain curricula in the Flexera Learning Center and Partner Hub. Track certifications and capabilities across partner teams; create dashboards and cadence for certification coverage and tracking. Operationalize best practices for value realization: success planning, adoption plays, outcome verification, and regular executive reviews; coach partners to run customer outcome workshops confidently. Risk signal management: Define standardized health metrics, usage signals, and qualitative risk indicators; build playbooks for early intervention and escalation paths with Alliances and Customer Success. Partner governance: Run QBR/PBR cycles, track actions, and ensure partners meet program quality bars; facilitate bi directional feedback to Flexera product, support, and success functions. Enablement delivery: Create and deliver workshops (in person/virtual), and office hours, to proactively guide partners on Flexera Customer Success best practices. Cross functional coordination: Collaborate with Alliances, Sales, Support, Solutions Enablement, and CS leadership to align partner motions with GTM teams. As part of building and tracking a 12-month rolling plan for key renewals, assist partners with the identification of expansion opportunities (upsell and cross-sell) for Sales to develop. Qualifications and Experience : Channel fluency: Solid experience with SI/MSP/VAR ecosystems and how partner motions deliver customer outcomes. Customer success craft: Success planning, QBR/EBR facilitation, value realization, risk detection, and playbook execution. Consultative leadership: Trusted advisor communication from technical to executive levels; strong program management and stakeholder alignment. Proactive, self starter: Bias to action, ownership of outcomes, and comfort operating in a build and scale environment. Previous experience in IT Asset Management (ITAM), Software Asset Management (SAM), FinOps or SaaS Management would be highly desirable. is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.We encourage candidates requiring accommodations to please let us know by emailing .

Associate, Insolvency Administrator Corporate Finance & Restructuring FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you'll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. Are you ready to make your impact? About The Role Our Corporate Finance team focus on our clients' strategic, operational, financial and capital needs by addressing the full spectrum of financial and transactional tests faced by corporations, boards, private equity sponsors, creditor constituencies and other stakeholders. Typical Restructuring team assignments include lead financial restructuring advisory; financial, operational, and commercial due diligence; business reviews; cash and working capital management; valuation; contingency planning and insolvency. Within that context, we are currently seeking a talented and ambitious Insolvency Case Administrator to join our talented and growing team in Manchester. What You'll Do Working as part of a national team, assist with the delivery of our insolvency engagements, principally administrations and liquidations, including: Supporting pre-insolvency work in relation to appointment preparations and client onboarding procedures; Dealing with the broad range of insolvency matters such as asset realisations, statutory reporting, claims agreement, dividends, investigations and case reviews; Taking a lead role in progressing cases and strategy delivery, including liaising with clients, creditors and other stakeholders as required; Ensuring compliance with insolvency legislation and relevant regulations at all times; Training and coaching new joiners to the team and reporting into senior team members and appointment takers; Driving process improvements and supporting the implementation of innovative technologies to enhance efficiency; and Supporting relevant pre-insolvency engagements such as insolvency options reviews and contingency planning. How You'll Grow We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role. What You Will Need to Succeed Prior experience in formal UK corporate insolvency. A strong interest and track record in insolvency technical compliance matters. Strong organisational skills with the ability to manage multiple cases simultaneously. Excellent attention to detail and accuracy in documentation and reporting. Proficient with Microsoft Office and case management software. Effective communication skills, both verbal and written, with the ability to interact professionally with clients and stakeholders. A proactive and problem-solving attitude, with the ability to work independently as well as part of a team. Basic Qualifications Bachelor's Degree (or equivalent) Previous and relevant experience in the UK Insolvency Market Preferred Qualifications Our goal is to support the wellbeing of you and your families - physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements. About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

ABOUT THE DEPARTMENT The Cambridge Fire Department consists of approximately 293 sworn personnel and six civilian staff members dedicated to serving the community. Its mission is to protect life and property in Cambridge by preventing and responding to fires, hazardous materials incidents, and other natural or human caused emergencies; to save lives through high quality emergency medical services; to advance fire prevention and public education; and to foster a workplace culture that values diversity, equity, and respect. ABOUT THE ROLE Responsible for leading the Department's fiscal and human resources team, the Director of Administration and Operations is a key member of Cambridge Fire Department leadership. Reporting to the Assistant Chief of Administrative Operations, this role oversees departmental budgeting, payroll, and personnel systems; coordinates labor management and policy matters; and ensures that administrative functions operate in alignment with City goals and regulations. This position directly supervises the Fiscal Manager and the Payroll Analyst, while also providing indirect supervision of supporting fiscal and administrative staff. In addition to overseeing the preparation of a $70+ million budget and all personnel related matters, this role serves as a strategic advisor to the Fire Chief and Assistant Chiefs, helping to modernize departmental systems, strengthen accountability, and enhance coordination across the Department. The role requires a collaborative, hands on leader who can balance long range planning with operational execution in a complex, highly unionized public safety environment. ESSENTIAL DUTIES & RESPONSIBILITIES The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Provide leadership and direction for the Fire Department's administrative operations, including fiscal management, payroll, human resources, procurement, and policy implementation. Serve as a principal administrative advisor to the Fire Chief and Assistant Chiefs on issues of departmental organization, resource allocation, and operational effectiveness. Lead and direct the department's human resource functions-including hiring, onboarding, performance management, and employee development-in collaboration with the City's HR Department. Participate in labor relations activities, including collective bargaining preparation, grievances, and joint labor management meetings, ensuring consistent application of contractual and City policies. Oversee the preparation, monitoring, and management of the department's operating and capital budgets; ensure fiscal compliance and responsible stewardship of departmental funds. Collaborate with the City's Budget, Finance, Purchasing, and IT departments to align administrative practices with City policies and ensure compliance with all procurement and fiscal regulations. Supervise, mentor, and evaluate administrative and fiscal staff; promote a collaborative culture emphasizing accountability, professional growth, and continuous improvement. Establish and refine departmental administrative systems and standard operating procedures to improve efficiency, transparency, and data driven decision making. Represent the Fire Department at City Council meetings, union discussions, and interdepartmental forums on administrative and fiscal matters as directed. Support organizational planning and strategic initiatives that enhance the department's capacity, succession planning, and long term sustainability. Coordinate the department's role in audits, accreditation, and compliance efforts, ensuring documentation and reporting meet City and state standards. Manage special projects and perform other related duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM QUALIFICATIONS Education and Experience Bachelor's degree in public administration, business, finance, human resources, or a related field. At least five years of progressively responsible administrative or managerial experience, including supervision of technical, administrative, and clerical staff. Demonstrated experience in budget preparation, human resources administration, labor relations, and change management. Demonstrated experience facilitating meetings. Demonstrated leadership qualities and interpersonal skills necessary to work effectively and collaboratively with diverse groups, including leadership team and staff, community and higher education partners, and City leaders. Or any equivalent combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential duties of the job. Knowledge, Skills, and Abilities Considerable knowledge of human resources, labor relations, budgeting, payroll and planning, preferably in a municipal setting. Considerable knowledge of planning principles and techniques, including data collection and analysis. Considerable knowledge and skill with word processing, spreadsheet, and database management software. Ability to prepare and analyze comprehensive reports; manage multiple projects; supervise effectively; establish and maintain effective working relationships with employees, city officials, labor unions and the general public; facilitate collaboration among complex stakeholder groups; maintain confidentiality; and communicate effectively orally and in writing. Strong organizational, analytical and planning skills required. Commitment to anti racism, diversity, equity, and inclusion. The City of Cambridge's workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies. PREFERRED QUALIFICATIONS Master's degree in public administration, management, or a related field. Prior experience preparing and administering municipal budgets. Prior experience in municipal human resources or labor relations. Prior experience in a public safety or ununionized organization. Specific knowledge of Massachusetts' competitive bidding, collective bargaining and civil service laws. Knowledge of and ability to use Peoplesoft HR and Financials. Knowledge of the Cambridge community. WORK ENVIRONMENT Standard office environment. Fluorescent lighting, carpeted floors and air conditioning. Moderate noise level. This position may be eligible for hybrid work under the City's Telework Policy, depending on operational needs. PHYSICAL DEMANDS Ability to access, input and retrieve information from a computer. Ability to answer phones and maintain multiple files. Ability to lift a minimum of at least 10 pounds. Ability to travel offsite to meetings. REQUIRED DOCUMENTS Please upload the following documents to complete your application: Resume Cover Letter

CrewBloom is seeking a proactive and customer-focused Customer Success Manager (CSM) to join its growing UK team. As the primary point of contact for clients, you'll ensure they achieve their desired outcomes with CrewBloom's products and services. This role is ideal for professionals with SaaS, account management, or customer success experience who thrive in building long term relationships and driving customer satisfaction, retention, and growth. Key Details Job Title: Customer Success Manager (UK) Employer: CrewBloom Location: Glasgow (Remote - UK based) Salary: Competitive Hours: Full Time Contract Type: Permanent Role Overview The Customer Success Manager will guide clients through onboarding, training, and ongoing support. You'll act as a trusted advisor, advocate for customer needs, and collaborate with internal teams to resolve issues, improve user experiences, and identify opportunities for upselling or cross selling. Key Responsibilities Customer Relationship Management: Serve as the primary contact for onboarding, training, and support; build strong client relationships. Onboarding & Training: Guide new customers through smooth product implementation; conduct tailored demos and training sessions. Retention & Growth: Monitor customer health and engagement; identify risks and opportunities for expansion; collaborate with sales and marketing on upsell/cross sell opportunities. Support & Issue Resolution: Act as customer advocate; coordinate with technical and product teams to resolve issues and improve experiences. Performance Metrics & Reporting: Track and analyze NPS, churn, and satisfaction; provide regular reports and insights to management. Eligibility Requirements 3+ years of experience in customer success, account management, or related field Experience in SaaS, e commerce, or finance industries (preferred) Strong interpersonal and communication skills Excellent problem solving and conflict resolution abilities Proficiency in CRM software (Salesforce, HubSpot) and customer success tools (Gainsight, Totango) Ability to analyze data and make informed decisions Customer first mindset with passion for helping others succeed Technical & Work Environment Requirements Internet: Primary connection (15 Mbps minimum) + backup (10 Mbps minimum, power outage capable) Primary Device: Desktop/laptop with Intel Core i5 (8th gen+), i3 (10th gen+), AMD Ryzen 5, or equivalent; 8 GB RAM minimum Backup Device: Must meet/exceed Intel Core i3 performance; functional during power interruptions Peripherals: Webcam, noise canceling USB headset, smartphone for communication/verification Workspace: Quiet, dedicated home office space Benefits Fully remote work with flexible arrangements Fun, inclusive, and innovative team culture Daily opportunities to learn, innovate, and excel Limitless career growth with resources to propel your career forward High energy, engaging atmosphere with stimulating challenges and rewards Work life balance: eliminate commutes, enjoy more time with loved ones, and integrate personal and professional life seamlessly Why This Role Stands Out Impactful work: Drive customer satisfaction, retention, and growth in a dynamic SaaS environment. Flexibility: Remote first role with freedom to create your ideal work environment. Career growth: Unlock limitless opportunities to advance within a fast paced, innovative company. Supportive culture: Join a team that values unique contributions and fosters professional development. How to Apply Click here to Apply via lndeed. Submit your CV and a cover letter highlighting your customer success experience, SaaS knowledge, and ability to build strong client relationships.