394 jobs found

Solution Architect (Apply online only) per day - Umbrella only Remote, potential occasional travel to London 12 months Overview We are seeking a highly experienced Solution Architect to support a large, complex programme with a strong focus on UK Customs . This role requires a seasoned architect who is comfortable operating at enterprise scale, chairing design authorities, and acting as a trusted technical decision-maker across business and technology stakeholders. You will play a critical role in shaping end-to-end solutions, ensuring architectural integrity, and aligning delivery with strategic, regulatory, and operational requirements. Key Responsibilities Lead solution architecture across complex, multi-stream programmes Chair Design Authorities , owning architectural decisions and providing clear direction to delivery teams Act as a trusted advisor to senior stakeholders across business and technology Define, document, and assure end-to-end solution designs aligned to organisational strategy Ensure solutions meet UK Customs business, regulatory, and technology requirements Collaborate with delivery teams to ensure architectural designs are implemented correctly Assess architectural risks, constraints, and dependencies, providing mitigation strategies Support governance processes, including design reviews and assurance activities Balance tactical delivery needs with long-term architectural vision Contribute to continuous improvement of architectural standards and practices Must-Have Skills & Experience 10+ years' experience working in a Solution Architecture role on complex programmes Repeated, demonstrable experience chairing Design Authorities Proven track record as a trusted architectural decision-maker within large organisations 8+ years' experience of UK Customs , covering both business and technology domains Strong understanding of enterprise-scale systems, integration, and solution design Excellent stakeholder management and communication skills Ability to operate confidently in regulated, high-profile environments Nice-to-Have Experience working on large government or public-sector programmes Exposure to legacy modernisation and complex system integration Familiarity with agile and hybrid delivery models Experience influencing architecture across multiple suppliers or vendors

Digital Facilitator & Trainer - Extended Reality Solutions (XRS) The Extended Reality Solutions (XRS) team at CBRE delivers cutting-edge extended reality solutions for our front-line workforce. We're seeking a versatile digital facilitator / trainer who can help drive our vision to empower CBRE's technical teams. This role is ideal for someone who blends training expertise, facilitation skills, and digital content support. What matters most is your ability to support users, drive engagement, and foster innovation. You'll play a key role in implementing and enhancing our customer success framework for XRS, with opportunities to grow and shape the future of customer success management and training delivery at CBRE. This position is a maternity cover 12 months fixed term contract. What You'll Do Facilitator / Trainer / Support Deliver guided training sessions on XRS Kit usage for diverse audiences. Tailor training approaches to ensure sessions are interactive and practical. Respond to queries, send surveys, and gather feedback during and after training. Maintain and update the XRS playbook with best practices. Support account teams throughout the contract lifecycle to drive adoption. Analyse insights from training and support activities to refine processes and enhance user experience. Learning Design / Content Creation Collaborate with subject matter experts to create digital workflows (e.g., Visio, Miro) for assisted/mixed reality glasses. Assist with internal social communications and engagement platforms. Write case studies in partnership with account teams. Create storyboards, compile footage, and produce short showcase videos (2-4 minutes) for internal use. Support content development for internal and client-facing materials. Customer Success Lead onboarding process using the Customer Success Programme framework. Gather information from accounts teams to identify needs, opportunities, goals, and KPIs. Develop and execute tailored success plans for clients. Proactively monitor customer progress and engagement; resolve issues or blockers promptly. Organise and lead bimonthly forums with key accounts and stakeholders focused on XRS solutions and adoption. Collect feedback and identify strategies to improve adoption and overall user experience. What You'll Need Bachelor's degree (or equivalent experience) preferred. 3-4 years experience in customer-facing roles such as Customer Success, Training, or Technical Support. Familiarity with onboarding processes and driving product adoption. Strong facilitation and training skills, with experience delivering interactive sessions (live or virtual). Ability to gather feedback and translate insights into actionable improvements. Basic experience or interest in digital design tools and content creation; video editing skills are a plus. Excellent communication and presentation skills, with a customer-first mindset. Strong organisational skills and attention to detail; proactive and adaptable in a fast-paced environment. Analytical thinker with creative problem-solving abilities. Comfortable collaborating across teams and using data to inform decisions. Nice-to-haves Exposure to AR/MR technologies or interest in immersive solutions. Familiarity with digital workflows and tools that support innovation. Ability to gather customer insights and share recommendations with the team. Enthusiasm for learning about industry trends and supporting digital adoption. Why CBRE CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at (url removed). Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Customer Operations Advisor Carbon60 is looking to recruit a Customer Operations Advisor to work for a leading Specialised Industrial Service Provider based in Sofina, Grimsby. ROLE : Customer Operations Advisor PAY RATE: 27,164.80/annum, 13.93/hour JOB TYPE : Contract-3 months LOCATION : Sofina,Grimsby HOURS : : 8am - 4pm, Monday - Friday, 37.5 hours/week, 30 mins lunch No Overtime Available. About US: A leading Specialised Industrial Service Provider, making remarkable a reality every single day. We offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make "industry work better". You might just see O-rings and valves, but to us, they help power the world. We know our hard-working people are the backbone of our mission, providing our customers with specialist knowledge and hands-on service. This is where you come in! Why US? With 170 sites across the UK and Ireland, support is always close by. While rooted in manufacturing, opportunities go far beyond warehouse roles-from engineering and technical positions to customer operations across the country. Every role brings unique expertise, and dedication is valued and supported. We're committed to building a strong, inclusive community where people, support, and technical excellence are at the heart of everything we do. THE ROLE: Comply with on-site H&S policies and procedures Manage stock control, ordering, and replenishment Expedite orders, maintain order books, and chase deliveries Raise purchase orders and order stock to meet customer needs Maintain accurate stock and transaction records across systems Resolve supplier and invoice queries Book goods in/out, issue to customers, and update systems Conduct regular stock counts and bi-weekly stock takes Maintain stores and office areas in line with 5S principles Proactively identify stock requirements and liaise with engineers on non-stock items THE SUCCESSFUL CANDIDATE: Basic competent IT literacy skills - professional email correspondence and use of MS Office for data entry - able to adapt to ERP systems on-site Excellent communication skills, able to communicate with customers/engineers on site Able to show initiative and be willing and proactive in duties Excellent time management and organizational skills Stores/Warehouse experience advantageous but not essential Basic understanding of procurement and supply chain principles beneficial Desirable to have familiarity with inventory management but not essential Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Senior Business Development Lead Exclusive opportunity via Grafton Recruitment Leeds The Opportunity Grafton Recruitment is supporting a long established, fast growing technology consultancy as they continue an exciting phase of expansion. With more than three decades of delivering complex digital solutions for major organisations, they are now looking for a commercially sharp, strategically minded Senior Business Development Lead to help drive their next chapter. You will join a high performing team focused on creating and closing large scale digital transformation programmes with some of the biggest names in industry. You will have the freedom to shape your own growth initiatives while being backed by a business that genuinely wants you to succeed. This is an environment where ambition is encouraged, ideas are welcomed, and commercial success goes hand in hand with a strong, people centred culture. Why This Role Stands Out Established credibility Over 33 years delivering bespoke software solutions for global enterprises. Real strategic influence You will help shape market positioning, influence commercial strategy, and play a key role in how the organisation scales. Elite technical support Work alongside exceptional engineers, architects, and technical specialists on complex, high value opportunities. Enterprise level engagements Pursue significant digital transformation deals that demand commercial acumen, technical fluency, and a consultative approach. Set up for success Support from BDRs, close collaboration with pre sales consultants, and a strong marketing engine behind you. What You Will Be Doing Owning a section of the revenue pipeline Identifying, creating, and closing high value new business opportunities. Leveraging your existing CIO, CTO, and CDO network while building structured outreach campaigns to generate a strong pipeline. Leading complex sales cycles Managing multi stakeholder engagements from first conversation to signed contract. Navigating commercial and technical discussions and coordinating internal teams to deliver compelling proposals. Acting as a trusted advisor Developing deep insight into customer challenges including transformation blockers, technical debt, integration issues, and modernisation goals. Positioning the organisation as the strategic partner that can solve them. Driving market intelligence Staying ahead of technology and consulting trends and bringing fresh perspectives on emerging opportunities and shifts in enterprise buying behaviour. Shaping go to market strategy Working with Marketing to design targeted campaigns, refine the Ideal Customer Profile, and develop approaches for key verticals and accounts. Delivering against targets Owning achievable annual new business revenue goals and being rewarded for strong performance. What Makes You the Ideal Candidate Five years plus of winning big deals A proven track record closing six figure engagements in consulting, professional services, or enterprise technology. Executive presence Comfortable engaging with C suite buyers including CIOs, CTOs, and CDOs. Technically fluent You do not need to code, but you understand enterprise digital programmes and can speak confidently about them. Consultative in approach You know that complex sales are won by solving problems, not pushing products. Highly driven Self motivated, ambitious, and keen to be part of something meaningful. Collaborative excellence Experienced in orchestrating teams across pre sales, delivery, and leadership to win complex opportunities. Flexible and committed Comfortable with regular travel and the demands of enterprise sales. When an important pitch or meeting arises, even at short notice, you want to be there. Who You Will Work With You will report directly to the Head of Business Development and play a significant role within a high performing commercial team. This is not a lone wolf role. You will be supported, resourced, and empowered, but also expected to lead, influence, and drive outcomes. About the Organisation For more than 30 years, this company has been the trusted partner for organisations seeking excellence in custom software development. They work with some of the worlds most recognisable brands to deliver technology that drives revenue, reduces costs, improves efficiency, and solves mission critical challenges. They combine deep technical expertise with a personal, relationship led approach. With demand for their capabilities at an all time high, they are scaling with confidence and momentum. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.

Cyber Security Specialist Mid-level role leading to Cyber Consultant 55K Location: Office-based Type: Full-time, Permanent Overview We are working with a well-established Managed Services provider seeking a Cyber Security Specialist to support the delivery of security services across a varied client base. This is a client-facing role combining technical delivery, advisory, and incident response within an MSP environment. The successful candidate will help assess risk, implement security controls, support compliance, and respond to cyber threats across multiple customer environments. Key Responsibilities Conduct cyber security assessments and vulnerability reviews Manage and review penetration testing activities Support clients with Cyber Essentials, ISO 27001, and GDPR compliance Implement and manage security controls across Microsoft 365 and cloud environments Deploy and operate managed security tools (EDR, AV, email security, threat detection) Monitor vulnerabilities and investigate security incidents Produce clear security reports and client recommendations Deliver security awareness training and phishing simulations Work closely with internal technical teams to improve overall security posture Essential Experience Background in cyber security within an MSP or multi-client environment Strong understanding of threat detection, incident response, and vulnerability management Hands-on experience securing Microsoft 365 / Azure AD Knowledge of EDR, AV, email security, and network security principles Familiarity with compliance frameworks (Cyber Essentials, ISO 27001, GDPR) Relevant certifications (e.g. Security+, CEH, CISSP) desirable Strong communication skills and a consultative approach If you would like a progressive career in a growing MSP with a dedicated career path in Cyber Security leading from a Security Specialist to a Security Consultant, then get in touch ASAP!

Business Development Manager H&S Consultancy Location : UK-based with up to 50% UK & international travel Salary : £75,000 £90,000 DOE + Commission + Car Allowance Contract : Full-time, Permanent Benefits : 25 days holiday + BH, holiday buy/sell, private medical, pension, referral bonus, EV salary sacrifice, EAP, eye test vouchers Shape the Future of Organisational Safety with a Global Leader At DEKRA, safety is more than a service, it s our purpose. Part of a global organisation of 49,000+ employees across 60+ countries, we help organisations in high-hazard, safety-critical and complex environments prevent incidents, protect lives, and build safer, more reliable operations. We re now looking for a Business Development Manager who specialises in Health & Safety, lives and breathes safety consultancy, and who can partner with clients at the most senior levels to improve culture, behaviours, organisational reliability and operational risk performance. If you re motivated by meaningful work that genuinely makes workplaces safer and you want to sell solutions that change how organisations think, act and operate you ll thrive here! As our Business Development Manager, you ll be the face of DEKRA s Organisational Safety & Reliability portfolio. This is a strategic, consultative role where you ll work closely with C-suite leaders, HSE Directors, and Operational Excellence teams to diagnose organisational challenges and shape programmes that enhance: • Safety culture • Leadership behaviours • Organisational learning • Human reliability • High-hazard risk reduction • Safety management system performance You won t just sell you ll advise, influence and guide, becoming a trusted consultant to clients who operate in environments where safety cannot be compromised. What You ll Be Doing • Lead business development across the Organisational Safety & Reliability portfolio, focusing on high-hazard, safety-critical and operationally complex industries. • Build deep, influential relationships with clients understanding their safety challenges, culture, maturity and strategic goals. • Identify, shape and convert new business opportunities into impactful consultancy programmes. • Manage long, complex sales cycles with senior and C-suite stakeholders. • Maintain and grow a healthy sales pipeline, delivering against agreed revenue targets. • Prepare proposals and quotations for complex, multi-phase consultancy programmes. • Work collaboratively with internal safety consultants, psychologists, human factors specialists and technical experts to build client-focused solutions. • Expand DEKRA s reach by diversifying the client portfolio and introducing new service lines where appropriate. • Represent DEKRA externally through professional client interactions, thought leadership and occasional conference speaking engagements. What You ll Bring • 7+ years experience in consultative sales, ideally within H&S consultancy, high-hazard sectors, engineering, human factors, or safety-critical environments. • Proven success selling complex, high-value transformation programmes to senior and C-suite leaders. • Demonstrable experience influencing organisational or behavioural safety change. • Strong stakeholder engagement, advisory, negotiation and communication skills. • A strategic mind with the credibility to advise senior leaders on organisational safety and performance challenges. • Ability to navigate long sales cycles and manage opportunities worth £1m+. • Highly collaborative, proactive, resilient and driven. • Degree or equivalent experience desirable. Why Join DEKRA • Work with a brand recognised globally for safety excellence. • Make a real impact helping organisations improve culture, behaviours and risk performance. • Join a highly knowledgeable team of behavioural scientists, risk experts, HSE consultants and organisational psychologists. • Benefit from a supportive culture where your ideas, expertise and ambition are valued. • Enjoy a market-leading salary, commission structure and career development opportunities. Apply Today If you re passionate about organisational safety and ready to help clients achieve higher reliability, stronger leadership and safer operations click APPLY now! Let s make work safer, together. No agencies please.

Technical Account Management Team Engineer (3rd Line & Projects)/ Bedford / £35,000 to £38,000 per annum + Benefits Join one of the UK s fastest-growing Managed Service Providers and take your IT career to the next level! If you re a sharp-thinking problem solver who loves variety, teamwork, and delivering great work, this is the role for you. What You ll Be Doing: As a TAM Team Engineer, you are the technical engine of the Technical Account Management team. This is not a standard "reactive" 3rd line role; while you will handle deep-level escalations, your primary focus is proactive infrastructure health and the delivery of technical projects. You will work closely with the Team Lead to ensure our clients' infrastructure is aligned with best practices and modern standards. This is a hands-on role where you will design and implement a range of IT change projects for clients in your region. You will develop and maintain relationships that our clients put trust in to deliver the solutions that their organisations need, while providing expertise-in-depth to the Service Team who escalate faults to you for resolution. Key Responsibilities of the TAM Team Engineer (3rd Line & Projects): Infrastructure Projects: Own and execute technical projects such as server migrations, Microsoft 365 tenant-to-tenant migrations, and network refreshes. Technical Alignment: Conduct regular technical reviews of client environments to identify risks, end-of-life hardware/software, and security gaps. 3rd Line Support: Act as a senior escalation point for the Service Desk, resolving complex issues across virtualization, storage, and cloud platforms. Documentation: Maintain high-quality technical documentation and "Site Files" for client environments to ensure seamless support across the business. Client Advisory: Support the Team Lead in technical meetings by providing data-driven insights on system performance and required upgrades. Experience & Qualifications: Minimum 3 5 years in a technical role, ideally within an MSP or a multi-site internal environment. Proven ability to follow a project plan, meet milestones, and communicate progress clearly. Based within a commutable distance of Bedford (for site visits and office collaboration). Ideally holding recognisable vendor qualifications Infrastructure: Expert knowledge of Windows Server (2019 onward), Active Directory/GPO, and Entra/Microsoft 365/Exchange Online. Virtualisation: Advanced experience with VMware vSphere or Microsoft Hyper-V. Cloud: Proven experience in Azure or AWS (migrations, environment builds, and security). Networking: Strong understanding of wired networking, experience with firewalls (Sophos/Fortinet/Cisco), and VPNs. Wireless Networking: Experience with planning, deployment and surveying of wireless networks in commercial, education and/or healthcare settings with vendors like Meraki/Aruba/Ruckus Backup & DR: Management of enterprise-level backup solutions (Veeam, Redstor, etc.). What s in It for You? £35000 £38000 based on experience 22 days annual leave A friendly, collaborative office culture Real variety every day is different Opportunities for professional development High-quality tools & an environment that values good engineering Avoid the city centre traffic! Be part of a team where your ideas and input genuinely matter Why entrust IT? We re an ambitious, growing MSP with a passion for doing IT right. You ll be part of a talented team that cares about quality, collaboration, and creating solutions that genuinely help our customers succeed. This is the place for you if you want: Real influence Interesting technical challenges Supportive colleagues Space to grow your career Ready to Join Us? Apply Now for this exciting new TAM Team Engineer (3rd Line & Projects) position for immediate consideration.

Network Security Engineer - Remote UK Based £50,000 CISCO, FirePower, Cisco ISE, Fortinet, FortiGate, StealthWatch Role Overview We are seeking an experienced and proactive Project focussed Network Engineer to deliver a range of network and security focused projects across our clients customer base. This role will suit someone with good exposure to Cisco and security products who is looking to hone in on a career in a career as a Technical Security lead as further certification and training will be provided. This role is heavily centred on Cisco networking and security technologies, with a strong emphasis on Cisco Firepower, Cisco ISE, and broader Cisco security platforms. Experience with Fortinet (FortiGate) firewalls is highly desirable. The successful candidate will combine hands on technical expertise with excellent communication and leadership skills, acting as a primary point of contact for stakeholders during project delivery. This is a UK based remote role, offering flexibility while still providing the opportunity to collaborate in person through periodic meetups and customer engagements. PLEASE NOTE YOU MUST E BASED IN THE UK AND HAVE FULL RIGHT TO WORK WITHOUT SPONSORSHIP Key Responsibilities Project & Technical Leadership Lead the technical delivery of network and security projects from design through implementation and handover Act as the lead engineer on complex customer engagements, ensuring solutions are delivered on time and to a high standard Provide technical guidance and mentorship to other engineers involved in project delivery Collaborate closely with project managers, architects, and stakeholders to align technical outcomes with business objectives Network & Security Engineering Implement, and support enterprise grade network and security solutions Deploy, configure, and troubleshoot Cisco Firepower firewalls, including policy configuration, VPNs, and threat protection Implement and maintain Cisco Identity Services Engine (ISE) for network access control, authentication, and authorization Work with Cisco Stealthwatch and other Cisco security tools to provide visibility, monitoring, and threat detection Configure and support FortiGate firewalls where required, including firewall policies, VPNs, and security profiles Produce high quality technical documentation, including designs, implementation guides, and handover documentation Customer Engagement & Communication Serve as a trusted technical advisor to customers, clearly explaining solutions and technical decisions Gather technical requirements and translate them into robust, secure network designs Participate in technical workshops, design reviews, and project update meetings Support occasional onsite work at customer locations in the UK and Europe Required Skills & Experience Essential Strong experience in Cisco network and security environments Proven hands on expertise with: Cisco Firepower (FTD / FMC) Cisco ISE Solid understanding of network security principles, firewalls, VPNs, routing, and switching Experience working in a project based environment, leading or owning technical delivery Excellent verbal and written communication skills Ability to work independently in a remote setting while collaborating effectively with distributed teams Full right to work in the UK and willingness to travel occasionally Desirable Experience with Fortinet / FortiGate firewalls Knowledge of Cisco Stealth watch and related Cisco security products Exposure to wider Cisco security technologies (e.g. Secure Firewall, Secure Network Analytics, Umbrella, etc.) Relevant industry certifications such as CCNP Security, CCNP Enterprise, or equivalent Benefits Competitive salary up to £50,000, depending on experience Fully remote UK based role with flexible working All business travel expenses covered from home location Opportunity to work on diverse, technically challenging projects Access to professional development, training, and certification support Supportive and collaborative team environment Why Join Us? This role offers the chance to take ownership of high impact network and security projects while maintaining a healthy worklife balance through remote working. You will work with leading technologies, have direct influence on technical decisions, and play a key role in shaping secure network solutions for customers across the UK and Europe.

Product Director Portfolio & Planning Tech Consultancy 6 Month Contract Up to 900 per day (Inside IR35) Remote MERITUS are excited to be working with a leading B2B SaaS and technology consultancy to appoint an experienced Director of Product Portfolio & Planning on an interim basis. This senior leadership role focuses on product portfolio management, strategic planning, financial modelling, and M&A integration across a multi-product software environment. The successful candidate will work closely with Product Directors, Product VPs, Finance, and Corporate Development, providing portfolio-level oversight, investment governance, and executive-ready insights to support strategic decision-making. Main Responsibilities: Lead product portfolio roadmap planning across multiple product lines, identifying dependencies, risks, and investment priorities. Develop and own business cases, financial models, and ROI analysis for major product and technology initiatives. Partner with Corporate Development and M&A teams to support product due diligence and post-acquisition integration planning. Establish and maintain portfolio governance frameworks, planning cycles, prioritisation models, and performance tracking. Provide strategic advisory support to senior product leadership, synthesising complex data into clear, executive-level recommendations. Required Skills: Proven experience in product portfolio management within a B2B SaaS or software-led organisation. Strong background in financial modelling, business case development, and investment analysis. Experience working in multi-product, high-complexity environments, ideally PE-backed or high-growth. Demonstrated involvement in M&A, corporate development, or post-merger product integration. Excellent stakeholder management and executive communication skills, with the ability to influence at senior level. Got your attention? If you believe that you have the skills and experience for the Technical Product Manager role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Ryan Harris at MERITUS.

Prestige Service Advisor Main Dealership Hatfield Circa £35,000 basic (DOE) + genuine £10,000 bonus Full-time Permanent Mon Fri 8am 6pm 1 in 4 Saturdays 8:30am 4pm The Role An exciting opportunity has arisen for an experienced Prestige Service Advisor to join a busy and successful main dealership in Hatfield . You ll represent a premium automotive brand , delivering exceptional customer care, handling service enquiries, and ensuring each customer enjoys a first-class dealership experience. If you have solid motor trade experience and a passion for providing professional, efficient service this could be your next move. Key Responsibilities Advise customers on all service, maintenance, and repair work Handle technical queries and provide clear, accurate information Book vehicles into the workshop and manage progress updates Communicate effectively with technicians, service control, and customers Identify and cross-sell additional repair work, parts, and services Accurately produce and finalise customer invoices Deliver a premium-level experience that reflects a prestige dealership brand Your Background & Skills Proven experience as a Service Advisor within a main dealership Strong technical understanding of vehicle servicing and repair processes Excellent customer service, communication, and interpersonal skills Organised, professional, and confident in a fast-paced environment Ability to build long-term relationships and ensure customer loyalty Full UK Driving Licence required Benefits Circa £35,000 basic (DOE) + genuine £10,000 bonus Full manufacturer training and development opportunities Work with a prestige brand in a modern, customer-focused dealership Supportive management team and excellent career progression prospects Apply now to join a respected prestige main dealership in Hatfield as a Service Advisor where your expertise, customer focus, and drive will be rewarded with excellent earnings and career growth.

Security Specialist This role is outside IR35 We are seeking an experienced hands-on Senior Cybersecurity Consultant to support a major enterprise customer in delivering a Cybersecurity Assessment & Resilience Programme. This full-time, 6+ month project, combines senior-level customer engagement and leadership with practical, day-to-day delivery. You will not simply define strategy, but also actively conduct assessments, produce security artefacts, support remediation activities, and work alongside customer teams to implement improvements. The successful candidate will be comfortable operating both at the whiteboard and in the detail, acting as a trusted advisor while remaining directly accountable for tangible security outcomes. The support will include: Ongoing cybersecurity assessments and reviews of policies, procedures, controls, and governance Identification, analysis, and prioritisation of cyber risks and vulnerabilities across on-prem, cloud, and third-party environments Advisory support for incident response planning, crisis management exercises, and resilience improvements Support to SOC operations, including process improvement and escalation protocols Supplier and third-party security assessments, working closely with Procurement, Supplier Management, Bid and Sales teams Contribution to security governance forums, risk reviews, and senior stakeholder briefings Development and maintenance of security documentation, reports, and recommendations Delivery of targeted security awareness and training initiatives Provision of regular status updates, monthly progress reports, and end-of-phase summary reporting Experience requirements: Must have extensive experience operating at CISO, Deputy CISO, or Senior Security Leadership level within complex enterprise environments Strong hands-on background in cybersecurity governance, risk management, and security operations Proven experience delivering cybersecurity assessments, audits, and improvement programmes Demonstrable experience with incident response, crisis management, and cyber resilience planning Experience assessing supplier and third-party cybersecurity risk across the supply chain Strong understanding of recognised security frameworks and standards (e.g. ISO 27001, NIST, NIS2, TISAX, Cyber Essentials) Ability to engage confidently with senior executives and technical teams, providing clear, pragmatic security advice Excellent written and verbal communication skills, with experience producing executive-level reports and presentations Ability to manage priorities, deliver to agreed timelines, and operate effectively in a customer-facing delivery role Desirable: Relevant security certifications (e.g. CISSP, CISM, CCISO, CRISC, ISO 27001 Lead Auditor) Experience working across regulated industries and/or multinational environments Previous experience operating as an embedded / virtual CISO or security delivery lead

Job Title: Head - Telecoms Modernisation Programme (FTC) Location: London / Hybrid Salary : £45,000 - £65,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: 12-month fixed term contract, the role can either be full-time or part-time which can be configured across four days Digital Connectivity Forum (DCF) Overview The Digital Connectivity Forum (DCF) is the UK Government's advisory group on digital connectivity issues. Its members collaborate, source evidence, provide expertise and make recommendations to Government, regulators and industry, with the aim of developing policies which deliver seamless digital connectivity across the UK. Role Overview: The purpose of the program is to oversee and coordinate industry activity around the move from legacy telephone networks - principally the retirement of the Public Switched Telephone Network and move to digital (IP-based) lines but also looking ahead to 2G switch off and copper retirement. The role will serve as a single point of contact for industry, stakeholders and Ofcom and the UK Government. The role will sit within the Digital Connectivity Forum (DCF) - the DCF is the UK Government's advisory group on digital connectivity issues. As Head of the Telecoms Modernisation Function, you would be responsible for developing and delivering a proactive and comprehensive outreach program to increase engagement, spread awareness, and focus on solutions for the successful migration of consumer or business edge cases, special services, and the CNI sector as the telecoms sector moves ahead with its infrastructure upgrade programme. This high-profile role would see you at the heart of a strategic digital upgrade programme, responsible for representing industry plans and progress to stakeholders, actively engaging with the CNI and business sectors to raise awareness and troubleshoot potential issues and supporting the telecoms industry outreach into the special services sector and third party dependencies. The position requires the ability to work with a large and diverse selection of external stakeholders. You will need to build consensus, have an excellent understanding of the telecoms market, develop a work programme in a multi-stakeholder environment, and deliver clear messages to stakeholders outside the telecoms sector. Key Responsibilities: Lead a bi-monthly Ops Board meeting with programme sponsors, setting out engagement activity and progress and suggest actions to troubleshoot identified issues Develop overview of programme activity for the year and ensure programme sponsor priority areas are identified and supported and identify opportunities for proactive collaboration Organise events and roundtables to reflect the industry areas in need of additional support and maintain the profile of techUK's role in the programme Be the go to voice of industry on the program and speaker at external events Maintain meetings with government officials, regulator and other stakeholders including local government and the third sector on industry plans and programme progress Work with other techUK programmes to identify opportunities for cross programme collaboration Maintain the Digital Phone Switchover website so that it remains relevant and up to date Work with the Head of Press and Media in the instance of media coverage Oversee financial and operational spend and ensuring continued financial viability of programme About you: Skills, Knowledge and Expertise: Core Competencies A proactive, self-motivated individual who is comfortable leading several projects Strong interpersonal skills and good at building relationships An effective communicator with excellent written and verbal communication skills Analytical and problem-solving skills Operational and financial management skills, including supporting the sustainability of the programme Excellent organisational skills; and Attention to detail Essential Knowledge and Experience: A strong understanding of the UK's policy and regulatory approach to telecoms In-depth knowledge of public policy and public affairs Experience of managing projects and external consultants; and A proven track record and experience of building and managing relationships with a diverse range of stakeholders, including at the C-suite level Desired Knowledge and Experience: In-depth technical understanding of the UK's telecoms networks and services and the products delivered A proven track record of managing events ensuring accuracy and attention to detail Demonstrable management expertise and ability to work with small but dedicated team Additional Information: This is based out of techUK's London offices. However, techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: Telecoms Modernisation Programme Head, Telecoms Modernisation, Telecoms Modernisation Operations Manager, Programme Manager, Project Manager, Public Sector Project Lead may also be considered for this role.

Our client in Cardiff are looking to recruit a Technical Helpdesk Advisor to join their growing technical support team. This role would suit candidates with a strong technical experience of IT hardware and software, ideally from an IT repair or tech support background. The company offer a superb culture of support and development, so this role is ideal for candidates with a technical customer background who want to develop a long-term career in IT. Location: Due to location candidates will need to have access to own transport. Hours: 37.5 per week Shifts: The role will involve covering shifts on a 24/7 basis - so weekend, evening and night shifts will be included. Evening and night shifts are worked from home. Overtime is paid at x1.5 & x2 and a chance to earn salary uplift with overtime (26-28k take home). What you'll be doing: Taking calls from customers, carrying out remote technical vetting, fault rectification on IT equipment. Where a remote fix is not possible, identify and order parts required by field service engineering team. Provide technical support to field service engineers on a broad range of IT equipment. Keeping customers informed at all times of progress of work. What we're looking for: Good attitude and communication style when dealing with customers. Strong verbal and written communication skills and in particular using the telephone. Competent PC user including Microsoft package. PC and peripheral equipment (hardware and software) experience. Professional, logical, and methodical approach to work. Flexible and willing to work outside of business hours. Salary & Benefits: Base salary is 23,810 however overtime & standby takes this to circa 27500K Private Medical Insurance. Pension scheme. 23 days holiday plus bank. Free on-site parking. Life cover (4 x basic salary). Group income protection. Working in a bright, modern offices. Friendly, outgoing, and supportive team. Excellent reward & recognition scheme. Discounted gym membership. This is an exciting opportunity to join a highly successful organisation in the next stage of their continued growth. If this role sounds like it could be you then we'd love to hear from you!

Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £70,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Service Desk Advisor (IT/MSP) Cardiff, Wales 25,000 - 30,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities Are you a Service Desk Advisor or similar, coming from a background within IT Managed Services, having previous working experience in a Service Dek and/or First Line Support role or a related position, looking to join a well-established, rapidly growing company, recognised as leaders within the industry, rich with over 20 years of history? Do you want to become a key member in a team of highly skilled sector specialists, joining a highly respected, powerhouse company, renowned within the hospitality/retail sector for their premium quality service and best-in-class workmanship in every project they undertake ? On offer is the unmissable opportunity for the successful Service Desk Advisor or similar to join a leading MSP, recognised nationwide for their expertise, going from strength to strength within the IT Services Sector for over 20 years? Presenting itself is the opportunity to join a company offering not just impressive career progression opportunities, but also top-of-the-line training and technical development, alongside a whole host of further exciting company benefits. In this role, the successful Service Desk Advisor or similar will serve as the first point of contact for customers, providing technical guidance/first line support as and where possible, escalating calls to 2nd/3rd line when needed. In addition, where remote fixes are not possible, you will be responsible for identifying, ordering and monitoring parts required by Field Service Engineers for an onsite fix. On top of this, you will also be responsible for keeping accurate documentation of projects worked/issues fixed, liaising both interdepartmentally as well as with customers to ensure a smooth resolution. Finally, you will be responsible for keeping customers informed with timely updates of projects worked. The ideal Service Desk Advisor or similar will come from a background within IT Managed Services, having previous working experience in a Service Desk Advisor/1st Line Engineer role or a related position. In addition, you will have had prior experience in a customer facing role with the ability to build and maintain customer relationships. On top of this, you will be comfortable working in a structured service environment, with the ability to manage both workload and priorities. Finally, you will have strong organisational, analytical and communicational skills. The Role : Primary point of contact for customers Problem escalation Project documentation The Person : Background within IT Managed Services Previous working experience in a Service Desk Advisor role or a related position Prior experience in a customer facing role Reference : BBBH23672 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Contract RPA Developer - Netcall Liberty (Public Sector) Contract (Outside IR35) Hybrid Public Sector / Government Panoramic are supporting a client with their search building an RPA team with Netcall Liberty skills to support the delivery of automation solutions. In summary, apply if you are a confident Liberty RPA developer with Level 1 certification and experience working within structured, governed delivery frameworks. Also open to part time / advisory / flexible arrangements Key Responsibilities Design, develop, test, and deploy RPA solutions using Netcall Liberty RPA Work collaboratively with service owners, business analysts, and technical teams Produce clear technical documentation and support handover into live service Assist with support, optimisation, and continuous improvement of existing automations Essential Skills & Experience Hands-on commercial experience with Netcall Liberty RPA OR hold a Netcall Liberty certification Strong understanding of RPA best practices, including exception handling, logging, and resilience Familiarity with structured delivery methods and change control processes Certification: Candidates must hold a Level 1 Netcall Liberty certification, commonly referred to as one of the following: Netcall Liberty RPA - Level 1 Developer Certification Liberty RPA Foundation Certification Netcall Liberty Core / Fundamentals Certification Liberty RPA Certified Practitioner - Level 1 Equivalent Level 1 Liberty certifications will be considered, please specify details clearly in your application. Desirable Experience Experience automating citizen facing services, back-office, or regulatory processes Exposure to Liberty AI, OCR, or case management components Higher-level Netcall Liberty certifications (Level 2+) Contract Details Initial contract: 3-6 months (likely extension or opportunity to convert into a full-time position) Location: Remote with occasional on-site attendance (London) Rate: Entirely dependant on seniority

Role: Senior Parts Sales Advisor Location: Warwick, CV34 6TE Hours: 40 hours per week between 08:00 - 17:00 Monday to Friday Salary: between £37,000.00 - £40,000.00 pa DOE Are you a parts expert who thrives on solving complex queries and delivering outstanding customer service? We're looking for a Senior Parts Sales Advisor to play a key role in supporting customers, driving parts accuracy, and being the go-to specialist for technical parts advice. What you'll be doing: Handling customer enquiries via phone and email with confidence and expertise Identifying and supplying the correct parts first time, every time Preparing quotes and promoting genuine OE parts Acting as the first point of contact for complex and escalated parts queries Managing parts data, vehicle BOMs and engineering changes within electronic parts catalogues Working closely with engineering and technical teams to resolve issues and improve accuracy Identifying part failure trends and producing technical parts bulletins What we're looking for: Strong automotive parts knowledge with hands-on aftermarket experience Proven ability to deliver excellent customer service in a fast-paced environment Confident communicator with professional telephone manner Technically minded, with the ability to interpret parts data and engineering changes A collaborative team player who enjoys sharing knowledge

1st Line Helpdesk Support Advisor Cardiff £24,000 base Looking to find a Service Desk role that inflates your salary with overtime, provides ongoing training as well as a progression plan for your career development? We are helping our client based in Cardiff to scale their technical team with 1st line support engineers who want to work within a collaborative team and can add value across multiple workstreams within the business. About the company The company offers and encourages training and progression, there have been frequent promotions within the current team, and they provide ongoing support to your career development. The technical teams keep the company at the forefront of technology and as the company scales in projects and size, they have an exciting IT department that are constantly thinking of new ways to improve their functions. About you You will be a generalist rather than specialising in one area; this role has a focus on end user support so you will be a great communicator with strong customer service skills. You have an inquisitive nature and want to constantly develop your skills. You believe the best way to really understand technical capabilities is to break things to build them back up, or you just like designing your own solutions. About the role The role is fully office-based so it is necessary to live within a commutable distance from the Cardiff office. You must be UK based and happy to call in for the occasional meeting, though. With a largely remote task force, this role is very much end user support and supporting remote desktops Identifying frequently occurring issues and coordinating with respective teams as needed Working with all IT departments to facilitate issue resolution of problems elevated by the service desk team. Monitoring escalations Trending of incidents to identify problems. Managing and updating the Service Desk knowledge base Managing multiple, high-priority issues simultaneously Identify, propose, and enforce escalation process improvements. Actively and willingly share expertise and coach others. Make clear recommendations for action rather than presenting options. Organise consistent lines of communication to ensure issues are correctly identified. Pursue regular updates from problem owners and cascade information back to Service Desk staff Attend CAB meetings, assess change risk and ensure the Service Desk can continue to deliver consistent quality standards to customers. The technology / experience that would be ideal includes: Experience with Microsoft operating systems Good understanding of Microsoft Windows 10 Good understanding of Microsoft Office suite Good understanding of PC and server hardware architecture, building, configuring and installation Good understanding and ability to troubleshoot TCP / IP Networking Previous experience of VOIP/telephony Working knowledge of network technologies Next steps Easy, apply for the role and we ll be in touch, thanks!

Job Title: AI Consultant Salary: 60,000 to 70,000 base plus bonus and benefits Location: Central London Hybrid working with two days per week in the office Work Type: Permanent Start Date: Mid February NOTE: WE CAN ONLY CONSIDER CANDIDATES WHO ARE IMMEDIATELY AVAILABLE AND DO NOT REQUIRE SPONSORSHIP Role: This is an opportunity to join an internal consulting team that supports different parts of a large organisation in adopting AI in a practical and meaningful way. The focus is on helping teams understand what AI can do, where it fits, and how it can be applied to real business problems. As an AI Consultant, you will operate between technology and the business. You will build and experiment with AI solutions, then help non technical stakeholders understand how those solutions work and how they can be used. This is a great fit for someone who enjoys both hands on technical work and the consulting side of influencing, explaining, and presenting ideas. Responsibilities: You will work with teams across the business to explore AI opportunities and turn ideas into working prototypes and proof of concepts. This includes researching AI tools and trends, designing and building AI systems, and supporting early stage pilots. On a day to day basis, you will get hands on with machine learning and generative AI, while also translating technical concepts into clear, practical explanations for non technical audiences. You will present ideas, demonstrate solutions, and help stakeholders move from interest to adoption. Required Skills: - Strong technical background with hands on experience building AI systems, prototypes, or proof of concepts - Experience with machine learning and generative AI, ideally including RAG based solutions - Python experience and solid understanding of core AI concepts - Ability to translate technical AI solutions into clear, simple messages for non technical stakeholders - Consulting or advisory experience, or strong exposure to working with business stakeholders - Confident communicator who can demonstrate and explain AI use cases in a practical way Why should I apply? This role gives you the chance to develop as both a technical AI practitioner and a consultant. You will work across multiple teams and use cases, gaining exposure to different challenges rather than being tied to a single product. You will build experience influencing stakeholders, showcasing AI solutions, and helping drive adoption across a large organisation. If you are early to mid career and want a role where you can grow technically while developing strong consulting and communication skills, this is a compelling next step. Interested? Apply for the role today or send your CV to (url removed)

Join a Leading Independent Technology & Telecoms Powerhouse! Are you ready to move beyond selling products and start solving complex business challenges? We are on a mission to empower SMEs across the UK with world-class solutions in Cloud, Cyber Security, Business Continuity, and essential Telecoms & Connectivity services. As the UK's largest independent Managed Service Provider (MSP), we stand apart. We pride ourselves on being a customer-driven and service-led technology provider, focused on building long-term, trusted partnerships. We are expanding our teams and are seeking ambitious professionals to drive our growth across our Technology and Telecoms divisions. The Opportunity: Master Solution Selling We are looking for dedicated New Business Hunters and Account Strategists who want the freedom to build and own their client universe. If you thrive on the entire sales lifecycle from initial outreach and consultative selling to strategic account growth we offer a path to true ownership and professional mastery. Your role will focus on high-value sales of our comprehensive portfolio, which includes everything from Microsoft Cloud services (Azure/M365) and cutting-edge Cyber Security to robust Connectivity and Voice solutions. This isn't just about hitting a number it's about becoming a trusted strategic partner to growing businesses. What you will own: Autonomy in Client Acquisition: Drive your own lead generation via calls, appointments, and leveraging strategic marketing campaigns that you help shape, building a client base from the ground up within the SME market. Mastery of Solution Selling: You will be responsible for managing the accounts you onboard, transitioning from a new business close to a long-term strategic advisor. Focus on high value upsells across our entire portfolio of managed solutions. Strategic Input & Leadership: Work directly with management to agree upon and execute sales and market strategies. Use your experience to mentor and inspire junior team members. Key Performance Objectives: Achieve revenue and gross profit targets specific to your division (Technology or Telecoms). Proactively manage and close company-generated leads and appointments. Maintain a robust, well-managed sales pipeline, demonstrating exceptional sales cycle efficiency. Meet self-set KPIs (e.g., appointments, calls, proposals) that underpin your growth strategy. What you bring: The craft of selling We value demonstrable skill and ambition over just a list of previous job titles. You should be ready to talk about your process for achieving these outcomes: 2+ Years of Proven B2B Sales Experience: Specifically selling complex services, solutions, or technology platforms (e.g., Cloud, IT Services, Cyber Security, Telecommunications, Connectivity) directly to end businesses. Track Record of Excellence: You can demonstrate a clear, repeatable history of consistently delivering and exceeding sales targets. Executive Fluency: The ability to confidently interact, communicate value, and translate complex technical capabilities into strategic business considerations for contacts across all levels, including C-Level executives. Process and Detail: Thorough and exact in managing your sales process, including CRM database use and attention to detail in all professional activities. Your exclusive benefits A comprehensive Private Healthcare and Cash Plan. Entry to the £3,000 quarterly Dreamball draw. Regular fully funded companywide events and complimentary daily breakfasts in the office. Monthly outstanding performer accolades. Personalised training and development pathways to support your specialism in Technology or Telecoms. Enriching paid volunteering days and a rewarding Refer a friend scheme (£1,000). Pension, life insurance, and the flexibility to adjust your holiday allowance. Where your values align with ours Work together to win together Be brave and think differently Own it and never give up Strive to be the best Stay curious and keep learning If you're ready to master the craft of solution selling, take ownership of your success, and leave an impact on a fast-growing, "World Class" recognised company, we'd love to hear from you.