448 jobs found

Supplier Quality Engineer 6 month contract Based in Stevenage - hybrid Offering 45ph Inside IR35 Do you have experience with AS9100 standards? Do you have quality experience in Manufacturing and Supply Chain environments? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Supplier Quality Engineer, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Complete scheduled Quality Assurance audits at suppliers using standardised tools Conduct thorough verification/inspection of products to ensure they meet the required quality standards Identify and document any non-conformities in the manufacturing process and deviations from the product specifications Maintain accurate and organised records of all quality control activities Communicate findings to relevant departments/stakeholders Work cross-functionally to implement root cause corrective actions at supplier Contribute to continuous improvement initiatives to enhance the quality of our products Participate in the Project Quality network to report and share the quality assurance status linked to applicable suppliers Provide non-conformance, root cause & corrective action data analysis and summary reports into senior stakeholders Your skillset may include: Trained auditor to AS9100 Experienced in conducting Quality Audits & surveillance Quality experience within Mechanical, Manufacturing or Electronic Engineering Proven track record in Quality, Supply Chain or Manufacturing Defence, automotive, or aerospace industry experience Familiar with GD&T and able to use a variety of metrology equipment QA problem-solving and improvement methods (8D, RCA, DMAIC, etc.) Knowledge of the product lifecycle management Analytical skills; ability to run reports in Excel, use SAP QM system, and document management tools Continuous improvement awareness Experience is NADCAP If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Supplier Quality Engineer 6 month contract Based in Stevenage - hybrid Offering 45ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Electronics Engineer 12 month contract Based in Bolton Offering 40ph Inside IR35 Are you an experienced Electronics Engineer? Do you have experience in Calibration and Maintenance? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Electronics Engineer, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Servicing Electrical and Electronic Test Equipment, including Special to Type Test Equipment (STTE) Fault finding and repair of test equipment Supporting routine calibrations Commissioning of Test Equipment Drift analysis Calibrate and support special to type factory test equipment using a range of technologies, DC to Microwave Your skillset may include: HNC/HND in Electrical & Electronics Engineering Experience and knowledge in the calibration of test equipment and maintenance of test systems to component level Able to utilise instructions, handbooks, drawings, or specifications to provide technical advice/guidance Conduct measurements and repairs down to component level Good understanding of calibration principles and processes Able to mentor other or more junior staff Understanding of SAP Experience working on Environmental Chambers If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Electronics Engineer 12 month contract Based in Bolton Offering 40ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Supplier Quality Engineer 6 month contract Based in Bolton - hybrid Offering 45ph Inside IR35 Do you have experience with AS9100 standards? Do you have quality experience in Manufacturing and Supply Chain environments? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Supplier Quality Engineer, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Complete scheduled Quality Assurance audits at suppliers using standardised tools Conduct thorough verification/inspection of products to ensure they meet the required quality standards Identify and document any non-conformities in the manufacturing process and deviations from the product specifications Maintain accurate and organised records of all quality control activities Communicate findings to relevant departments/stakeholders Work cross-functionally to implement root cause corrective actions at supplier Contribute to continuous improvement initiatives to enhance the quality of our products Participate in the Project Quality network to report and share the quality assurance status linked to applicable suppliers Provide non-conformance, root cause & corrective action data analysis and summary reports into senior stakeholders Your skillset may include: Trained auditor to AS9100 Experienced in conducting Quality Audits & surveillance Quality experience within Mechanical, Manufacturing or Electronic Engineering Proven track record in Quality, Supply Chain or Manufacturing Defence, automotive, or aerospace industry experience Familiar with GD&T and able to use a variety of metrology equipment QA problem-solving and improvement methods (8D, RCA, DMAIC, etc.) Knowledge of the product lifecycle management Analytical skills; ability to run reports in Excel, use SAP QM system, and document management tools Continuous improvement awareness Experience is NADCAP If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Supplier Quality Engineer 6 month contract Based in Bolton - hybrid Offering 45ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Hardware Design Engineer 6 month contract Based in Stevenage Offering 50ph Inside IR35 Do you have experience supporting the design, integration, and validation of test system hardware solutions? Do you have experience in design proving and performance testing during development? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Hardware Design Engineer, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Prepare specifications & develop designs in line with all quality and technical standards Develop proposals for investigations & solutions Carry out design appraisals Define & specify test approaches; identifying any potential improvements to test/diagnostic processes Carry out team planning, risk management, and quality activities in collaboration with the Engineering Project Manager Production of documentation to support the in-service use of products Support of less experienced team members Your skillset may include: Experience to support the design, integration, and validation of test system hardware solutions Knowledge of test needs and techniques in support of product life cycle development Experience of Design Proving and performance testing during development Experience of Environmental and EMC testing during qualification Strong document writing skills associated with Test Equipment hardware design needs Experience of managing packages of work If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Hardware Design Engineer 6 month contract Based in Stevenage Offering 50ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Digital Design Engineer 12 month contract Based in Stevenage Offering circa 70ph Inside IR35 Do you have experience in high-speed digital design? Do you have experience with MPSoC FPGA, DDR, Flash memory, or similar? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Digital Design Engineer, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Collaborate with technical leads and cross-functional teams to define and refine hardware specifications Lead the design and development of complex, high-speed digital electronics, with a focus on MPSoC FPGA, DDR/Flash memory, and high-speed serial interconnects Conduct signal integrity (SI) and power integrity (PI) analysis to ensure robust hardware performance Develop board-level test and debug strategies using VHDL, C/C++, or Python Apply digital signal processing (DSP) principles for hardware integration in radar and sensor systems Document designs to a high technical standard and support system-level design reviews throughout the development lifecycle Required Skills & Experience: Proven expertise in high-speed digital electronics design and FPGA integration Experience with SI/PI analysis and debugging complex board-level issues Proficiency in hardware description and programming languages (VHDL, C/C++, Python) Strong knowledge of DSP concepts and familiarity with signal processing applications If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Digital Design Engineer 12 month contract Based in Stevenage Offering circa 70ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Mechanical Architect 6 month contract Based in Stevenage Offering 60ph Inside IR35 Do you have mechanical design experience? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Mechanical Architect, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Responsible for the delivery of the mechanical architecture requirements Establishing the Task Requirements Specification (TRS) to ensure a structured & coherent mechanical response Management of the mechanical interface Management of Mechanical & Thermal Interfaces Defining the optimum mechanical architecture for all variants of the product, ensuring the mechanical architecture and interfaces meet requirements Interface with and manage customer expectations throughout the development process Producing Statements of Work and plans for activities within your sphere of responsibility Direct technical supervision of engineers within the team and indirect management of engineers in the extended project team Controlling assigned budgets, managing personal workload, and identifying any further resource needs Your skillset may include: Ability to technically manage internal & sub-contract activities Good knowledge & experience of mechanical design, including: Static & Dynamic Analysis, Design for Environment, Thermal Management Good understanding of broader engineering disciplines, including: Aerodynamics, Testability, Production Experience developing proving logic and managing the generation of compliance evidence towards Certificates of Design Experience across the full Product Life Cycle If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Mechanical Architect 6 month contract Based in Stevenage Offering 60ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Business Development Manager - Water Industry Up to 60,000 + Bonus + Benefits (Dependent upon experience) Yorkshire Our Client Our client is an established and growing engineering business, delivering specialist fabricated and engineered solutions into technically regulated industrial environments. Operating from a modern production facility, the company supports customers where compliance, safety and quality are critical to project delivery. Continued growth has created the requirement to appoint a Business Development Manager to support expansion within the UK water industry. The Role The Business Development Manager will lead new business activity within the UK water industry, building, owning and maintaining long-term relationships with water companies and contractor partners to secure sustainable, framework-led and specification-driven opportunities. This will include identifying target organisations, managing engagement across complex supply chains and progressing opportunities through extended sales cycles. Working closely with engineering and operational colleagues, the Business Development Manager will play a central role in building and managing a structured opportunity pipeline, assessing technical and commercial viability and ensuring potential work aligns with business capability. The role will also involve maintaining accurate opportunity information, providing market insight and supporting informed decision-making within a regulated sales environment. The ideal candidate will bring proven experience in business development within regulated or framework-driven industries, with a strong understanding of contractor-led and specification-based sales processes. They will be a professional and credible individual, capable of building trust with senior commercial and technical stakeholders through a consultative, relationship-led approach, and working collaboratively across internal teams. Experience within the water sector or adjacent infrastructure markets would be advantageous To Apply This is an excellent opportunity to play a key role in developing a strategically important sector within a growing engineering business. Interested candidates are invited to apply accordingly. All submissions will be reviewed, and suitable candidates will be contacted directly. About Us Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.

Apply before 11:55pm on Sunday 11th January 2026 Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. Opportunities to contribute to the technical strategy are also available. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Platform in MS Azure Configure and customise both model model-driven and canvas apps Develop Power Automate Flows via connectors to the Dataverse and other data sources Develop Power platform integrations with other Azure components such as Logic Apps, Azure Service Bus, Azure Functions and SharePoint Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify defects, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Behavioural Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Promote and display the IPO and Civil Service Values Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Drive your own training and self-development, keeping skills up to date and learning new skills Embrace a continuous improvement ethos Personal and Team Development Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Drive your own training and self-development, keeping skills up to date and learning new skills Person specification Essential Criteria Essential Experience Experience in delivering technical solutions Experience with modern delivery models such as Scrum and Agile Understanding of DevOps principles Experience of working with cloud technologies such as Azure Essential Technical Experience of MS Dynamics CRM and/or Power Platform Benefits Unlimited Pluralsight video learning access Access to Microsoft s ESI training suite Hybrid working with no core hours Substantial support for career progression 25 days annual leave moving to 30 days in annual increments You will also get 8 days public leave and 1 day privilege leave

Graduate Building Surveyor/ Project Manager Building Surveying - Colchester, Essex About the role Our client is a growing and dynamic multi-disciplinary property and construction consultancy, providing a wide range of services across the majority of industry sectors including commercial, health, education, defence, residential and community. Services include architecture, building surveying, building services engineering, planning, interior design, sustainability, civil and structural engineering, quantity surveying, project management, CDM and health and safety services. With offices nationwide, the plan is to open further sites in the future to develop the national service. A day at work is busy but great fun, we work hard, and we play hard. There is a huge emphasis on teams and working collaboratively both professionally and socially. We bring people together to improve the quality and sustainability of the built environment through our expert knowledge in delivering local solutions for global issues. A sentiment underpinned by our shared vision of solving global challenges one building at a time, and supported through our values; - We are progressive - We collaborate - We support - We take ownership You can expect Opportunities for flexible and remote working we understand a work life balance helps us all. Holiday entitlement of 25 days plus bank holidays with long service recognition and festive shutdown. Opportunities for personal and professional growth in a supportive environment including in-house coaching and mentoring. Competitive salaries with regular review and benchmarking to ensure fair pay. We are a real living wage employer. Competitive Company Pension Scheme. Health cash plan scheme. Professional membership support Family policies Great office team building events and fully expensed seasonal social events. Cycle to work Scheme. On-site parking facilities (excluding London office) Season Ticket Loan (if applicable) Death in service benefit. Early Finish incentives when the Practice targets are hit. Additional leave allocated for volunteering (up to 2 days). Health & Mental Wellness Programs. Employee Referral Scheme. Employee working groups The Role: We are currently recruiting a Graduate Building Surveyor/ Project Manager to join our Building Surveying and Project Management Team in our Colchester office. The role will assist the team provide an efficient and effective Building Surveying and Project Management service to the Practice, and its clients. The role will provide an opportunity to help across both project-based Building Surveying and Project Management services, and will include preparing project documentation, undertaking surveys, design and specification, contract administration, monitoring construction works, and project management. Our Building Surveying and Project Management team has varying levels and types of experience. The team undertakes a mixture of work for Public Sector, Military, Police, Fire, Lifeboat, Education, Residential, Commercial, Health, and Arts / Culture clients. Please Note: This role may be subject to Disclosure and Barring Service, Baseline Personnel Security Standard, Counter Terrorist Check, Security Check, or Developed Vetting clearance. The selected candidate will Undertake surveys (including measured surveys) of buildings during the initial stages of construction projects refurbishment, maintenance, extension and new build. Preparing project documentation, for example the project execution plan, project programme, risk register, and the project directory. Work alongside and coordinating the input of other consultants working on a project whether internal or external. For example, mechanical and electrical engineers. Prepare specifications and documents to enable projects to be tendered and to gain accurate costs from contractors. Assist in preparation of any necessary building regulation or planning applications and monitor and deal with as necessary through discussions with the necessary authorities. Draw, design and specify varying sizes of projects. Assess tenders and make recommendations to clients. Chair and minute Project Progress Meetings. Undertake and record inspections of construction works. Control expenditure and ensure that schemes are completed within budget/on time. Ensure designs and specifications are checked and meet the highest level of accuracy and quality. Learn and utilise AutoCAD and Revit design computer-based packages. Learn and use NBS (National Building Specification) computer-based package, resulting in the ability to prepare specifications and documents to enable projects to be tendered and to gain accurate costs from contractors. Prepare Schedule of Works, Preliminaries, Cost Summaries, and other documents that can be used as tender documentation for Building Surveying projects. To learn process and gain thorough understanding of Building Regulations. Assist Project Managers on projects by attending site for Project Progress Meetings. Learn from Building Surveyors how to understand and clearly define clients expectations to provide advice, keep them informed of progress on projects and make them aware of technical and financial implications. Administer the construction contract, ensuring that acceptable quality standards of workmanship and performance are achieved. Check contractors valuations and authorise payments accordingly under the supervision of the Senior Building Surveyor. Learn how expenditure is controlled and how to ensure that schemes are completed within budget and on time. Understand how final accounts are agreed with Contractors. Be aware of reasons why specialist consultants may need to be appointed. Essential skills, experience, and attributes Degree in Building Surveying. Well-developed skills in the areas of design and specification, contract administration, and project management. Skills in the use of AutoCAD and NBS beneficial Well-organised, good communication skills, diligent, proactive, assertive, well-disciplined and commercially aware. Full driving license.

Location Birmingham, Hastings, Leeds, Swansea About the job Job summary Can you lead agile teams, coach developers, and shape better engineering practices that deliver excellent public services? Do you thrive providing technical leadership, mentoring teams, and improving how software is built through continuous improvement? Our Lead Developers provide technical leadership, leading our continual improvement cycle for software engineering. Your time will be split between leading work in agile teams to build solutions & developing our capability, improving how we work through new tools and adapting ways of working & building our developer community. If so, we'd love to hear from you! We are looking for a Lead developer, with the drive and passion to join a talented, experienced delivery team in shaping the future of our delivery our digital and data services. Our current tech stack is based around .Net and C#, hosted on Google Cloud Platform. Find out more about what it's like working at DfT: Department for Transport Central - Department for Transport Careers Job description Working as part of a talented team, at this role level, you will: Guide the ways in which the team works. Be proficient in a wide range of technical systems. Be involved in identifying appropriate technology and approaches, deciding when software should be written. Contribute to the developer community. Provide technical leadership, coaching and mentoring your team. Promote knowledge sharing and adoption of good practice. Provide governance, identify appropriate metrics to inform reporting and decision making. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification You will: Take ownership of your ways of working and be adaptable to change. Role model positive behaviours and support the embedding of the new target operating model and the changes to the ways of working. Develop and implement effective development plans and demonstrate continuous professional development. Effectively line manage a team embedding the civil service line management standards and consistently applying the line management policies and processes expected, g. managing performance, career conversations, team development, succession planning. Develop and implement clear and effective team development. Be expected to become a trained Service Assessor and take part in Service Assessments.

Andy File Associates Limited are working as a recruitment business on behalf of our client with regards this permanent position. Our Facilities Management client is looking for a Business Support Administrator to join them at their Head office in Sheffield. The ideal candidate should have experience in Office Administration and have good IT skills. Any previous experience working within a facilities management or construction environment would be beneficial. Working Hours: 9.00am - 5,00pm Monday to Friday Reporting to FM Business Support Manager Job Description Use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, etc., to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases. Produce Quotes, Purchase Orders and Invoices. Support accounts with inputting supplier invoices. Collate, produce and distribute reports from results generated by Subcontractors and send them out to clients. Experience of using a CAFM system such as Job logic, Maximo, Easybuild or similar. Scheduling and keeping up to date the PPM, periodic and inspection records. Dispatching certificates and new O&M style booklets for stores and FM service users. Keeping site addresses and details up to date as they change. Arrange travel and accommodation for staff or customers and other external contacts. Receive incoming calls from Clients and log/raise work orders in CAFM system. Deploy jobs to Technicians via the phone and CAFM system. Update CAFM system with subcontractor work details to ensure the system reflects all works carried out. Process Timesheets by updating CAFM system to ensure Technicians times are correctly allocated to individual jobs. Liaise with staff in other departments and with external contacts. Order and maintaining stationery and equipment. Sort and distribute incoming post and organising and sending outgoing post. Organise and store paperwork, documents and computer-based information. photocopying and printing various documents, sometimes on behalf of other colleagues. Prepare documentation for internal process as per ISO Standards. Liaise with our Health and Safety Forum and Human Resources Coordinator to engage with Learning and Development as necessary. Any other duties which are required by the business and within the scope of the role Personal Specification A background in Facilities Management or Construction desirable but not essential. Qualifications or Business skills/experience that relate to the position. Excellent Level of IT Literacy. Some experience using Business Software such as Joblogic, accounting software, Coins etc. Ability to use own initiative, working accurately with policies and procedures Prioritise workload and meet deadlines with attention to detail Written and Verbal communication skills Key Performance Indicators Technical skills and application- Demonstrates knowledge and application of the skills required for this position. This includes knowledge and understanding of appropriate equipment, legislation, policies and procedures. Continuous quality improvement- Commitment to ensuring quality services are delivered to both internal and external clients through continuous improvement activities Customer service- Excellent communication and interpersonal skills including demonstrated experience in liaising with a wide range of internal and external clients. Benefits Holiday Entitlement 33 days, including Bank Holidays. All employees are eligible for a long service accrual of 1 day per 5 years of service, up to a maximum of 5 days. Bupa Private Healthcare and Cash Plan; available upon successful completion of your probation period, you will have the choice to be opted into their company healthcare scheme. Zurich Life Insurance Cover. Training- you will receive ongoing core competency training in your respective field of work.

Location Newport, NP10 8QQ About the job Job summary Please note : Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job summary, Job description, Person specification, Benefits and Things you need to know sections have been emphasised Senior Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Developer is expected to contribute to the technical strategy for the department. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Apps in MS Azure Configure and customise both model model-driven and canvas apps Develop Power Automate Flows via connectors to the Dataverse and other data sources Develop PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure Functions Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify and manage defects, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Embrace a continuous improvement ethos Responsible for ensuring that the team test and build activities follow agreed governance and processes Proactively apply HMG IA technical security controls according to ISO 27001 & the Security Policy Framework (SPF) Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Work across several multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Effective management and delegation of tasks within the team Applies "progress over perfection" principle Takes full responsibility for decisions and delivers Inner composure, recovers quickly from setbacks and learns from the experience Highly driven & inspires others to move things along and make things happen Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Promote and display the IPO and Civil Service Values Guides more junior members in their personal development Coaches and mentors' colleagues Continuously improves technical knowledge and stays abreast of latest trends Shares knowledge of tools and techniques with your wider team and the business stakeholders Person specification Essential Criteria Has been a key player in delivering technical solutions as part of large projects Experienced with modern delivery models such as Scrum and other Agile methodologies Advocate of DevOps principles Experience working in a Microsoft Azure Cloud first team Experience with Azure DevOps Experience of MS Dynamics CRM and/or PowerApps platform Has a deep understanding of architectural principals such as SOA and Micro-Services Technical aptitude Proficiency in one or more of these languages: C#, Python, JavaScript, Typescript Experience writing and implementing Unit Testing How to Apply Click the 'Apply now' button and complete the application form by providing the following: Your CV Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc. Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. AI Usage Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dominic Read E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: Developing Self and Others Delivering at Pace Working Together Technical skills We'll assess you against these technical skills during the selection process: We'll assess you against these technical skills during the selection process: At interview you will be assessed on technical criteria

Calling all procurement professionals with leadership experience we have 3 opportunities for you! We are currently looking for 3 people to lead sourcing teams in Healthcare Our partner are a global procurement organisation, with major buying power. This year alone they ll procure nearly £1.5bn worth of medical and health related products. What can we offer? Up to £58k Per annum 60K for the right candidate 25 days AL, plus bank holidays, Healthcare, Solid pension Hybrid working, at least 2 days per week from home - Office in Central Birmingham Genuine professional development opportunities, enhanced pension and opt in health and dental coverage. So who would be good? Loads of our partners are public sector organisations so if you have worked for a council or local authority in a procurement role you d be fab! As would anyone who has experience with tender frameworks And lastly, if you have knowledge the pharmaceutical or pathology industry that would be the icing on the cake. You ll need to be a good line manager or have the knowledge and skills to grow into one . Experience of developing junior staff members or being a well established officer is key. The type of procurement we do is end to end and often quite technical. People used to running full tender exercises (not quotes or purchasing from a PSL) are encouraged to throw their hat in the ring. People who have had develop specifications alongside product experts would also thrive. As a person you d need to thrive in our highly collaborative and diverse workspace . Lots of our categories share suppliers, and as a worldwide organisation we deal with lots of people and cultures. People person gets used too often, so lets say we d like good humans who enjoy the experience of working with others. Ready to source your next job? Apply now to discuss further.

Location Belfast, Birmingham, Bristol, Leicester, London, Normanton, Warrington About the job Job summary The National Crime Agency require a strong test assurance function to ensure alignment of testing standards and practices across all deliveries within the NCA. The Test Assurance Manager will be leading the test assurance function, including refining the test assurance policy, providing testing frameworks for projects and working with various stakeholders to ensure buy-in, engagement, and correct alignment. Job description The Test Assurance Manager is responsible for defining, maintaining, and leading the agency's test assurance strategy, policies, and frameworks across all programmes and deliveries. This role provides senior-level oversight and direction for test assurance activities across both internal and supplier-led projects, ensuring that testing is planned, executed, and evidenced to a consistently high standard. The role includes the line management of Test Assurance Analysts and requires strong stakeholder management to influence and collaborate with multiple delivery partners. The Test Assurance Manager must operate pragmatically, balancing governance and delivery needs across projects with varying levels of testing maturity, supplier capability, and assurance readiness. The successful candidate will have demonstrable experience assuring or managing testing across multi-supplier and/or complex delivery environments, and experience in defining and implementing test strategies, policies and assurance frameworks. This role aligns with Senior quality assurance test analyst within the Government digital and data (GDAD) capability framework. Duties & Responsibilities Test Strategy, Policy and Framework Ownership - Own, develop, and maintain the Agency's Test Policy, Test Assurance Framework, and associated guidance, templates and artefacts. Define and embed test assurance processes that integrate with existing governance and delivery functions. Provide Assurance & Oversight - Provide independent assurance of supplier and internal testing across all projects and programmes. Review and approve test strategies, plans and reports to ensure adequacy and alignment. Identify and track risks, issues, and non-compliance. Stakeholder Management - Engage and influence key stakeholders across the business, technical and delivery teams to ensure testing and assurance are effectively planned and executed. Build strong relationships with programme managers, delivery leads, suppliers and assurance boards. Continuous Improvement - Champion test and quality maturity across the agency and supplier ecosystem. Capture lessons learned and drive improvements in test assurance capability, tools, and practices. Maintain awareness of emerging technologies and assurance methods. Leadership & Line Management - Line manage, mentor, and develop Test Assurance Analysts. Plan and allocate resources to projects based on risk and priority. Foster a collaborative, supportive team culture focused on risk awareness, quality outcomes, and continuous improvement. Test forecasting for needs and resourcing - Liaise with delivery streams, programmes, towers, and projects to understand upcoming testing needs, resource profiles, and capability requirements. Ensure that shared resources are effectively deployed, developed, and supported to deliver value across multiple initiatives. Create a clear governance model for engagement, prioritisation, and reporting of test resource deployment. Person specification Test Assurance or Test Management experience - Experience in test management, test assurance, or quality governance across complex, multi-supplier delivery environments. Knowledge of testing methodologies - Strong understanding of software testing methodologies (Agile, Waterfall, Hybrid) and quality management principles. Developing or implementing test strategies or policies - Experience in defining and implementing test strategies, policies, and assurance frameworks. Strategic thinker with a strong grasp of risk, assurance, and delivery balance. Stakeholder management and influence - Excellent communication, stakeholder management, and influencing skills, including the ability to challenge constructively. Pragmatism - Pragmatic and flexible approach, able to adapt to differing levels of delivery maturity and assurance capability. Leadership - Confident leader who inspires trust, collaboration, and accountability. Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Working Together Seeing the Big Picture

Location: London, Manchester Connect to your Industry Do you want to be at the heart of some of the biggest and most ambitious AI & Data Projects in Insurance? We are looking for motivated, curious, team-orientated individuals to join our market-leading Insurance team, leveraging their domain knowledge to drive our insurance clients' growth and modernisation ambitions. At Deloitte, you will have access to unparalleled training and development opportunities, as well as the chance to work alongside some of the brightest minds in the industry. With a focus on next-generation technology-enabled projects, you will be at the forefront of innovation and have the chance to make a real impact. Join us and be part of a dynamic, collaborative, and supportive team that is dedicated to delivering exceptional results. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are seeking highly experienced and accomplished Insurance Functional Solution / Data Architects, with domain expertise in Claims. Data is the key enabler for the insurance industry, across a range of business functions. Without a solid data foundation, clients struggle to achieve their vision for a data-powered future, including implementing advanced analytics, machine learning, and artificial intelligence. Our team delivers transformational AI and data solutions that benefit our clients, their customers and regulators. A well-designed data solution architecture sits at the core of our clients' strategy to enable the effective deployment of advanced analytics and AI models to gain competitive advantage in their respective sub-sector (inc. Life, GI, London Market and Reinsurance) and deliver better products and services to their customers. Our Data & AI Architecture team specialises in 'designing for data': how to source it, how to store it, how to structure it, how to transform it, and how to consume it for wide variety of data-centric functionality, including data APIs, data monetisation, Gen AI, machine learning, management information and reporting. As a Senior Manager, you will play a critical role in designing, developing, and implementing the end-to-end data journey for our diverse portfolio of clients' claims functions. You will work closely with senior stakeholders, translating business vision and requirements into robust and scalable data and technology solutions. Your role We are seeking experienced Functional Data Architects to collaborate with clients and internal Deloitte teams, designing and implementing data solutions that drive significant business outcomes. You will play a key role in delivering large, complex data initiatives within a fast-paced environment in the insurance industry, with particular focus and expertise in claims functions. In this role, you will be expected to: Lead the definition and design of end-to-end functional and solution architectures that articulate what capabilities are required to support data and analytics activities. Help market-leading clients understand how they can use data and leverage cutting edge technologies to address challenges, ambitions, and objectives. Work closely with executive-level client stakeholders and cross functional project teams (e.g., business analysts, data engineers, architects, testers) to understand business vision and requirements, translate them into technical specifications, and ensure successful project delivery. Lead the creation of strategic roadmaps for Data & AI capabilities required to generate insights from Insurance claims data assets. Provide thought leadership and contribute to the development of innovative claims solutions, sharing your expertise and best practices with clients and colleagues. Lead effective, enthused and diverse teams within an inclusive team culture where people are recognised for their contribution. Contribute to client project delivery by owning one or more workstream(s). Mentor junior team members, fostering their professional development and contributing to a positive team environment. Contribute to the development of proposals for new business opportunities, showcasing your expertise and understanding of client needs. Stay abreast of industry trends and vendor landscape through continuous learning and adapt to the ever-evolving landscape of data technologies and methodologies, as well as building relationships and solution understanding with leading claims solution vendors. Connect to your skills and professional experience Essential Strong business acumen in Insurance industry with in-depth expertise in claims and the ability to translate business requirements into technical solutions. Proven ability to build and maintain strong client relationships, and experience in developing and delivering presentations to senior stakeholders. Experience managing and mentoring teams, providing dynamic day-to-day leadership that nurtures and develops junior talent, fostering a collaborative and high-performing work environment. Good understanding of functional data architecture designs, including elements such as data modelling, data management, data quality, master data management, reference data, reporting and visualisation and AI Experience working with peers and senior enterprise solution/data architecture function to develop data architecture blueprints and presenting architecture designs to a variety of stakeholders (incl. Technical Design Authorities or Architecture Boards) Experience in conducting architectural evaluation, design and analysis of enterprise-wide systems including on-premise and cloud-based solutions, as well as conducting product selection or build vs buy recommendations Experience in engaging with both Business and IT stakeholders to document business outcomes and objectives for large-scale solutions and programmes Experience of leading multi-disciplinary teams in fast-paced project environments and demonstrate personal resilience Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." - Sophia, Technology & Transformation "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation Our hybrid working policy You'll be based in London or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing . click apply for full job details

Location: Belfast, Manchester, Newcastle Connect to your Industry Join the world's leading HR and people transformation business and help create the Future of Work for major organisations. You'll develop trusted relationships with senior business stakeholders and use proven methodologies to deliver high quality work that maximises value for our clients. As part of a practice that brings research and analytics expertise together with deep industry knowledge and extensive GenAI capability, you'll execute programmes that are not only innovative, but deliver the most positive impact to people, clients and society. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way , serve with integrity , take care of each other , foster inclusion , and collaborate for measurable impact . These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity Join Deloitte's leading SuccessFactors team, focusing on the leading the core technical delivery of Employee Central solutions. You will play a critical role in ensuring the successful and efficient delivery of SuccessFactors work packages within a delivery centre environment. You will be responsible for the overall technical quality of solutions delivery, providing guidance and support to your team members. This role offers the opportunity to leverage your deep technical expertise in SuccessFactors while developing your leadership and management skills within a supportive and collaborative team. The role is based in one of our offices with a hybrid working model. Key Responsibilities: Oversee the configuration and testing of SuccessFactors Employee Central modules according to functional specifications. Ensure the maintenance and updates of existing SuccessFactors Employee Central configurations are performed accurately and efficiently. Foster a collaborative environment within the team to troubleshoot and resolve functional and technical issues. Participate in client workshops to provide technical expertise and guidance. Prioritise and allocate team workload effectively across multiple projects and clients. Ensure the team resolves tickets and incidents within agreed service level agreements (SLAs). Oversee the implementation of change requests, ensuring appropriate testing and documentation. Contribute to the development and maintenance of functional and technical documentation. Contribute to the development of our SuccessFactors practice through knowledge sharing and thought leadership. Stay up-to-date on the latest SuccessFactors releases and functionalities. Provide guidance, mentorship, and support to junior team members. Contribute to performance management and development planning for team members. Proactively identify and mitigate potential risks to solutions delivery. Connect to your skills and professional experience SuccessFactors or equivalent certification in Employee Central (essential). Other modules desirable in addition. Proven experience managing and leading teams in the implementation and configuration of SuccessFactors, focusing on technical configuration and testing. Strong understanding of HR processes and best practices. Excellent analytical and problem-solving skills. Ability to lead and motivate a team, contributing to the efficient delivery of work packages. Experience working within a structured delivery environment or support environment is essential. Proven ability to work effectively in a team environment and independently. Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions. Experience in project management or equivalent desirable. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." - Sophia, Technology and Transformation Our hybrid working policy You'll be based in Belfast, Cardiff, Manchester or Newcastle with hybrid working. This is a UK wide role, involving travel to client sites and Deloitte offices. Our hybrid model enables our people to collaborate, connect and innovate in both a virtual and physical capacity. As well as on site and remote working, you'll attend your local office and virtual collaboration spaces, depending on the requirements of the role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Location 23 Stephenson Street, Birmingham, 2 Rivergate, Bristol, Piccadilly Gate, Manchester or Loxley House, Nottingham About the job Job summary Are you ready to lead the strategic delivery of service management for one of the UK's most important public sector organisations? Ofsted is seeking a Lead Service Manager to join our Technology Services team and drive excellence across our Digital and Technology function. As the Lead Service Manager, you will: Oversee all service management processes, including Incident, Problem, Change, and Configuration Management. Lead a team of Service Delivery Managers and manage the Service Desk to ensure efficient, effective, and user-focused services. Champion best practices and continuous improvement to deliver reliable digital services that support Ofsted's mission. What we're looking for: Strong background in IT service management (ITIL or equivalent). Proven leadership experience in managing teams and service delivery. Passion for delivering high-quality digital services in a public sector environment. Join us and make a real impact on the reliability and quality of services that underpin Ofsted's work. This is a fantastic opportunity to further your experience in Ofsted's well-established team. The post holder will work with high-achieving professionals at all levels, surrounded by a friendly and supportive team. They will have access to amazing benefits, such as flexible working hours, the Civil Service Pension Scheme, and 32.5 days annual leave + 8 bank holidays. We offer a hybrid working model, so you may also choose to spend a proportion of time working from home. Job description Please refer to the job specification for further information. Person specification Please refer to the job specification for further information. Qualifications Recognised service management qualification for example ITIL (Essential) Degree or equivalent experience (Desirable) Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture Communicating and Influencing Leadership Managing a Quality Service Technical skills We'll assess you against these technical skills during the selection process: Experience leading and mentoring IT service teams, fostering a culture of collaboration and continuous improvement to deliver high-quality digital services. (Essential) Design, implementation and continual review of appropriate IT Service Management, preferably ITIL, processes. (Essential) Experience managing IT service outages and incidents, resolving issues with minimal customer impact, and applying lessons learned to improve future responses. (Essential) Experience of working successfully in blended supplier/internal service teams collectively working to a shared service outcome. (Essential)

Location Belfast, Birmingham, Bristol, Leicester, London, Normanton, Warrington About the job Job summary The Service Integration and Management (SIAM) Team is part of Enterprise Services, which oversees the day-to-day operations of the National Crime Agency's IT estate. SIAM supports this function by assessing stakeholder requirements and ensuring the smooth transition of new and modified services in line with service level agreements (SLAs), while applying robust governance and control measures. We are seeking a motivated and enthusiastic individual to help drive the evolution of our service delivery. The successful candidate will identify innovative solutions to challenges and proactively pursue opportunities for service improvement. This role demands strong relationship management skills and the ability to collaborate effectively with key stakeholders and partners across the Agency. This position aligns with the Business Relationship Manager role within the Government Digital and Data (GDAD) Profession Capability Framework. Job description IT capabilities are essential to the NCA's mission to protect the public from serious and organised crime. The SIAM Team plays a critical role in ensuring the effective management and delivery of a wide range of operational IT services to NCA Officers and law enforcement partners across the UK. This is achieved through strong leadership and oversight of the entire service lifecycle, alongside rigorous assurance and management of the IT supply chain. Our goal is to ensure services are delivered in line with agreed service levels and tailored to meet the operational needs of our officers. To support this, we adopt a lifecycle approach to IT service management and continually invest in building a team of skilled, professional IT Service and Product Management practitioners. These experts work within a complex and dynamic IT estate that evolves to meet emerging challenges. Our technology must adapt to address the changing threats faced by the public and the NCA. To enable this, we are seeking high quality candidates who can drive innovation, identify solutions to complex problems and proactively deliver service improvements. In this role, you will work strategically across teams to ensure that digital and data investments deliver maximum value and support the NCA's vital mission. Duties and Responsibilities Governance and Control - Work flexibly across a growing and complex IT estate, applying appropriate levels of governance and control to ensure compliance and consistency. Knowledge Building and Performance Review - Collaborate with business areas to develop a deep understanding of service outcomes and performance requirements, enabling informed decision-making and continuous improvement. Managing a Quality Service - Partner with our supply chain and Service Integration and Management (SIAM) providers to deliver a seamless, high-quality service experience for end users. Assurance Management - Develop expertise in service and product management to support robust assurance processes and maintain the integrity of IT services. Stakeholder Collaboration - Engage and collaborate with technology teams and wider stakeholders to deliver exceptional services. Use a range of communication methods to build strong, effective relationships across a diverse stakeholder network. Effective Problem-Solving Skills - Apply critical thinking and problem-solving capabilities to identify opportunities for improvement and implement solutions that enhance service delivery. A Product-Centric Approach - Champion technical excellence, innovation, and continuous improvement to ensure services deliver maximum value and meet the highest standards for stakeholders. Person specification Stakeholder Relationship Management - You can effectively negotiate and influence stakeholders, building strong and lasting relationships. You are confident in influencing decisions, resolving challenging situations, and removing barriers to progress. You communicate clearly and consistently, fostering mutual understanding and alignment while prioritising user needs. Continual Service Improvement - You can identify opportunities for process optimisation and contribute to implementing solutions that enhance efficiency and service quality. Service Focus - You can interpret inputs and establish coherent frameworks that deliver consistent and effective outcomes. Business Analysis - You can investigate issues and opportunities within existing processes, working collaboratively with stakeholders to define objectives and recommend practical solutions that deliver measurable benefits. Strategic Thinking - You understand the strategic context of your work and can clearly articulate how activities align with organisational goals. You contribute to shaping strategy and policy development. User Focus - You can identify and engage with users and stakeholders to gather evidence of user needs, ensuring services are designed and delivered with the end user in mind. Essential Criteria Experience of working in an ITIL structured framework or experience of working in a SIAM environment - ITIL provides a structured framework for service management, whilst SIAM is a framework for managing multiple IT service providers. Our work is based around the ITIL Framework, and whilst an ITIL qualification is desirable, experience of working within ITIL or SIAM frameworks is essential to this role. This must be evidenced in your application. Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Continual Service Improvement - The ability to proactively identify opportunities for process optimisation and contribute to the design and implementation of effective solutions that enhance service quality and efficiency. Strategic Thinking - The ability to operate effectively within a strategic context, clearly articulate how activities align with organisational goals, and actively contribute to the development and refinement of strategies and policies. Service Focus - The ability to translate inputs into structured, practical frameworks that deliver consistent, high-quality services and meet organisational objectives. User Focus - The ability to identify, engage and collaborate with users and stakeholders to gather robust evidence of user needs, ensuring services are designed and delivered to meet those needs effectively.