Role: Business Intelligence Analyst Hours: 36.25 Salary: £33,024- £35,103 FTE Employer Pension Contribution: 20.8% (£6,868.99-£7,301.42) Location: The Trafford & Stockport College Group (TSCG) has an opportunity for an experienced Business Intelligence Analyst to join the MI Systems and Business Intelligence team to help us achieve our vision of unlocking potential and fostering success. The Role: In the role of Business Intelligence Analyst you'll be: designing, developing, and maintaining dashboards and reports using Power BI, SQL Server, and SSRS analysing data to identify trends, risks, and opportunities for improvement supporting management information reporting and ensuring compliance with Ofsted and audit requirements collaborating across teams to enhance data availability and reporting services About you: If you are passionate about your specialist subject, eager to share your knowledge, skills, and experience, and enthusiastic about supporting learners, then now is the perfect time to join us! We are looking for someone with: Strong technical knowledge of Management Information Systems and data warehouse concepts. Proficiency in SQL, SSRS, and dashboard development. Excellent analytical, organisational, and communication skills. About TSCG - Making a difference together At Trafford & Stockport College Group (TSCG), we're more than just a workplace - we're a community where everyone belongs. Our colleagues are at the heart of everything we do, and we're committed to creating an environment where you feel valued, supported, and inspired to thrive. It doesn't matter if you're teaching in the classroom, working behind the scenes, or leading from the front, your role makes a real difference. Why join us? Becoming part of TSCG means joining an ambitious, forward-thinking college group dedicated to shaping brilliant futures. Whether you're supporting learners on their journey, driving innovation, or helping to build strong employer partnerships, you'll be part of a team that believes in collaboration, growth, and making a positive impact. Exceptional Benefits Package At TSCG, we believe in rewarding our team for their dedication and hard work. Our exceptional benefits package is designed to support your well being, professional growth, and overall job satisfaction while ensuring you are valued every step of the way. Join our team and enjoy a competitive benefits package that includes: 40 days annual leave (plus bank holidays) Generous company pension contribution of 20.8% Onsite Costa Coffee & Subsidies staff canteen Employee Assistance Programme that extends the supports to your family members Tailored Professional Development plan Free onsite Parking All employees, including senior managers, will normally be appointed to the minimum point of the pay grade for the job. In certain cases, it may be appropriate to appoint to a higher point in the pay grade at the discretion of the Director of HR & Performance due to the candidate's current salary, experience or qualifications. Staff at Trafford & Stockport College Group go above and beyond to ensure that our students get the best possible teaching and support to enable them to reach their ambitions. We expect the very highest standards for all students, and this is evidenced year after year by our achievement and progression outcomes. If you are passionate about championing inclusion, fostering positive employee experiences, and making a difference, we invite you to apply for this exciting opportunity. TSCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to being a Disability Confident Employer, all disabled applicants who meet the minimum requirements of the job, as set out in the job description and person specification, will be guaranteed an interview. The Trafford & Stockport College Group is committed to safeguarding and promoting the welfare of all learners and expects all staff to share this commitment. Employment at the Trafford & Stockport College Group is subject to an Enhanced DBS (Disclosure & Barring Service) Check via the Disclosure and Barring Service and any post in regulated activity will also be subject to an additional barred list check. The Group will meet the costs associated with this. Please note that new guidance in Keeping Children Safe in Education 2024 requires us to carry out an online search as part of our due diligence on successful candidates. The role is open to direct applicants only. Please note that due to the volume of applications we receive we are unfortunately not able to respond to each applicant. If you have not been called for interview within 3 weeks of the closing date, you should assume that on this occasion your application has been unsuccessful. This role may close early please submit your application early to avoid disappointment
Jan 16, 2026
Full time
Role: Business Intelligence Analyst Hours: 36.25 Salary: £33,024- £35,103 FTE Employer Pension Contribution: 20.8% (£6,868.99-£7,301.42) Location: The Trafford & Stockport College Group (TSCG) has an opportunity for an experienced Business Intelligence Analyst to join the MI Systems and Business Intelligence team to help us achieve our vision of unlocking potential and fostering success. The Role: In the role of Business Intelligence Analyst you'll be: designing, developing, and maintaining dashboards and reports using Power BI, SQL Server, and SSRS analysing data to identify trends, risks, and opportunities for improvement supporting management information reporting and ensuring compliance with Ofsted and audit requirements collaborating across teams to enhance data availability and reporting services About you: If you are passionate about your specialist subject, eager to share your knowledge, skills, and experience, and enthusiastic about supporting learners, then now is the perfect time to join us! We are looking for someone with: Strong technical knowledge of Management Information Systems and data warehouse concepts. Proficiency in SQL, SSRS, and dashboard development. Excellent analytical, organisational, and communication skills. About TSCG - Making a difference together At Trafford & Stockport College Group (TSCG), we're more than just a workplace - we're a community where everyone belongs. Our colleagues are at the heart of everything we do, and we're committed to creating an environment where you feel valued, supported, and inspired to thrive. It doesn't matter if you're teaching in the classroom, working behind the scenes, or leading from the front, your role makes a real difference. Why join us? Becoming part of TSCG means joining an ambitious, forward-thinking college group dedicated to shaping brilliant futures. Whether you're supporting learners on their journey, driving innovation, or helping to build strong employer partnerships, you'll be part of a team that believes in collaboration, growth, and making a positive impact. Exceptional Benefits Package At TSCG, we believe in rewarding our team for their dedication and hard work. Our exceptional benefits package is designed to support your well being, professional growth, and overall job satisfaction while ensuring you are valued every step of the way. Join our team and enjoy a competitive benefits package that includes: 40 days annual leave (plus bank holidays) Generous company pension contribution of 20.8% Onsite Costa Coffee & Subsidies staff canteen Employee Assistance Programme that extends the supports to your family members Tailored Professional Development plan Free onsite Parking All employees, including senior managers, will normally be appointed to the minimum point of the pay grade for the job. In certain cases, it may be appropriate to appoint to a higher point in the pay grade at the discretion of the Director of HR & Performance due to the candidate's current salary, experience or qualifications. Staff at Trafford & Stockport College Group go above and beyond to ensure that our students get the best possible teaching and support to enable them to reach their ambitions. We expect the very highest standards for all students, and this is evidenced year after year by our achievement and progression outcomes. If you are passionate about championing inclusion, fostering positive employee experiences, and making a difference, we invite you to apply for this exciting opportunity. TSCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to being a Disability Confident Employer, all disabled applicants who meet the minimum requirements of the job, as set out in the job description and person specification, will be guaranteed an interview. The Trafford & Stockport College Group is committed to safeguarding and promoting the welfare of all learners and expects all staff to share this commitment. Employment at the Trafford & Stockport College Group is subject to an Enhanced DBS (Disclosure & Barring Service) Check via the Disclosure and Barring Service and any post in regulated activity will also be subject to an additional barred list check. The Group will meet the costs associated with this. Please note that new guidance in Keeping Children Safe in Education 2024 requires us to carry out an online search as part of our due diligence on successful candidates. The role is open to direct applicants only. Please note that due to the volume of applications we receive we are unfortunately not able to respond to each applicant. If you have not been called for interview within 3 weeks of the closing date, you should assume that on this occasion your application has been unsuccessful. This role may close early please submit your application early to avoid disappointment
The Opportunity An exciting opportunity has become available to be part of our fast-growing team and to be the key part of the Client Services function. This role provides an outstanding opportunity to join a growing global integrated marketing advisory and will provide an ambitious individual with valuable experience for progression and development. The Company mediasense is a global, independent advisor that brings the clarity, connection and confidence modern marketers need to fuel growth. We help marketers eliminate waste and maximize the impact of their most significant investments at scale. Our ambition is to define and own an entirely new category - recognized as the world's most trusted, independent and impactful marketing advisor. We do this by elevating how clients operate, how agencies deliver, how platforms perform, and how all parts of the ecosystem connect. Because progress doesn't happen in isolation, it takes alignment, intelligence, and trust. That's what we enable. That's what we stand for. That's Unified Marketing Intelligence. mediasense is designed around how we help marketers optimize and transform through best class structure and governance (Organization), partners and platforms (Ecosystem), governance and controls (Assurance), and measurement and effectiveness (Science). We have the proven ability to effectively support large, complex organizations and deliver multiple projects simultaneously. As evidenced through our strong track record with clients, we pride ourselves on the consistent high quality of service delivery and the ability to accelerate transformation and growth. mediasense and has over 200 employees across London, New York, Singapore and New Delhi. For more information, visit The Role This role is for a Consultant, based in London. Leading the analytical delivery of important projects and retainer work, a Consultant, Analytics is a key role within MediaSense's Analytics track,. The role primarily comprises of taking responsibility for analytical strands within large scale pitch management projects (e.g. media buying, remuneration & commercials, etc.) and directing large scale media investment tracking work. Close collaboration with analysts, senior analysts, managers and client leads is essential to ensure MediaSense delivers high quality work within the agreed timeframe and to the correct technical specification. The role itself will involve a range of activities including: Working with Directors, Managers, and Analysts within your Client Account Group to deliver various types of media governance projects and performance analyses across multiple media channels (on and offline), including large cost tracking projects and deep-dives of offline and online campaigns Leading pitch management projects in terms of working with the team to set up media buying, remuneration and ad tech evaluation exercises, assessment of multiple media agency offers and capabilities, and producing client ready outputs using Tableau and other proprietary tools Ensuring projects are set up to succeed, establishing project timelines and ways of working with a team of analysts, in line with MediaSense's best practice ways of working Liaising with client team members to keep them informed of progress and highlighting any major issues in good time that might hinder a project's progress Provide insight and construct narrative around the data and analyses produced by junior members of the team and have oversight of data to ensure information is accurate and meets required quality standards Attendance at client meetings to present findings and engage in stakeholder discussions, particularly around media measurement and performance matters Liaise with local affiliates where required to obtain presentation materials, adjustment factors, new baselines, etc. or to assist with agency negotiations Line management of Manager, Analytics. Conducting performance reviews. Leading and guiding review meetings to establish clear and coherent targets and objectives for the next 12 months and regularly catching up to ensure your direct reports feel heard and helping them find solutions to any potential issues Keeping informed of the latest developments across the media & marketing landscape, supported by internal & external training opportunities Maintain and disseminate media expertise and market knowledge across the business e.g. over Slack, WikiMedia, delivering training sessions, data sources, etc. Consider ways in which the company can innovate in terms of its outputs, products, tools, and processes, making things better or more efficient Taking responsibility for a variety of challenging tasks on a more ad hoc basis which will support the ongoing growth of our company The Candidate The ideal candidate will have the following: Excellent knowledge of trading, investment, planning and buying practices across all media channels (online and offline) Superb grasp of media maths and analytics and advanced user of Excel Comprehensive understanding of offline and online data sources, and their quality and limitations Ability to run data from platforms such as Techedge, Nielsen, Google, Facebook etc. Excellent knowledge of Tableau Able to use software to structure data in a clear and methodical way, spotting patterns and trends in the data to extract relevant insights Alteryx, PowerBI, VBA and any programming languages a plus A positive and productive attitude that proactively find solutions to problems, constructively balancing the speed and quality of delivery Ability to establish strong client and agency relationships Excellent communication and presentation skills; the ability to communicate complex concepts clearly across different audiences and varying levels across MediaSense Strong interpersonal skills and ability to persuade and influence key internal and external stakeholders Ability to delegate to, manage and inspire junior members of the team The ability to contribute to product innovation
Jan 16, 2026
Full time
The Opportunity An exciting opportunity has become available to be part of our fast-growing team and to be the key part of the Client Services function. This role provides an outstanding opportunity to join a growing global integrated marketing advisory and will provide an ambitious individual with valuable experience for progression and development. The Company mediasense is a global, independent advisor that brings the clarity, connection and confidence modern marketers need to fuel growth. We help marketers eliminate waste and maximize the impact of their most significant investments at scale. Our ambition is to define and own an entirely new category - recognized as the world's most trusted, independent and impactful marketing advisor. We do this by elevating how clients operate, how agencies deliver, how platforms perform, and how all parts of the ecosystem connect. Because progress doesn't happen in isolation, it takes alignment, intelligence, and trust. That's what we enable. That's what we stand for. That's Unified Marketing Intelligence. mediasense is designed around how we help marketers optimize and transform through best class structure and governance (Organization), partners and platforms (Ecosystem), governance and controls (Assurance), and measurement and effectiveness (Science). We have the proven ability to effectively support large, complex organizations and deliver multiple projects simultaneously. As evidenced through our strong track record with clients, we pride ourselves on the consistent high quality of service delivery and the ability to accelerate transformation and growth. mediasense and has over 200 employees across London, New York, Singapore and New Delhi. For more information, visit The Role This role is for a Consultant, based in London. Leading the analytical delivery of important projects and retainer work, a Consultant, Analytics is a key role within MediaSense's Analytics track,. The role primarily comprises of taking responsibility for analytical strands within large scale pitch management projects (e.g. media buying, remuneration & commercials, etc.) and directing large scale media investment tracking work. Close collaboration with analysts, senior analysts, managers and client leads is essential to ensure MediaSense delivers high quality work within the agreed timeframe and to the correct technical specification. The role itself will involve a range of activities including: Working with Directors, Managers, and Analysts within your Client Account Group to deliver various types of media governance projects and performance analyses across multiple media channels (on and offline), including large cost tracking projects and deep-dives of offline and online campaigns Leading pitch management projects in terms of working with the team to set up media buying, remuneration and ad tech evaluation exercises, assessment of multiple media agency offers and capabilities, and producing client ready outputs using Tableau and other proprietary tools Ensuring projects are set up to succeed, establishing project timelines and ways of working with a team of analysts, in line with MediaSense's best practice ways of working Liaising with client team members to keep them informed of progress and highlighting any major issues in good time that might hinder a project's progress Provide insight and construct narrative around the data and analyses produced by junior members of the team and have oversight of data to ensure information is accurate and meets required quality standards Attendance at client meetings to present findings and engage in stakeholder discussions, particularly around media measurement and performance matters Liaise with local affiliates where required to obtain presentation materials, adjustment factors, new baselines, etc. or to assist with agency negotiations Line management of Manager, Analytics. Conducting performance reviews. Leading and guiding review meetings to establish clear and coherent targets and objectives for the next 12 months and regularly catching up to ensure your direct reports feel heard and helping them find solutions to any potential issues Keeping informed of the latest developments across the media & marketing landscape, supported by internal & external training opportunities Maintain and disseminate media expertise and market knowledge across the business e.g. over Slack, WikiMedia, delivering training sessions, data sources, etc. Consider ways in which the company can innovate in terms of its outputs, products, tools, and processes, making things better or more efficient Taking responsibility for a variety of challenging tasks on a more ad hoc basis which will support the ongoing growth of our company The Candidate The ideal candidate will have the following: Excellent knowledge of trading, investment, planning and buying practices across all media channels (online and offline) Superb grasp of media maths and analytics and advanced user of Excel Comprehensive understanding of offline and online data sources, and their quality and limitations Ability to run data from platforms such as Techedge, Nielsen, Google, Facebook etc. Excellent knowledge of Tableau Able to use software to structure data in a clear and methodical way, spotting patterns and trends in the data to extract relevant insights Alteryx, PowerBI, VBA and any programming languages a plus A positive and productive attitude that proactively find solutions to problems, constructively balancing the speed and quality of delivery Ability to establish strong client and agency relationships Excellent communication and presentation skills; the ability to communicate complex concepts clearly across different audiences and varying levels across MediaSense Strong interpersonal skills and ability to persuade and influence key internal and external stakeholders Ability to delegate to, manage and inspire junior members of the team The ability to contribute to product innovation
Help shape the future of intellectual property Marks & Clerk LLP is the leading and largest firm of Patent and Trade Mark attorneys in the UK with over 50 partners and 350 employees. Our attorneys are highly skilled in all technical fields. We have 8 offices in the UK: London, Oxford, Cambridge, Birmingham, Manchester, Edinburgh, Glasgow and Aberdeen. The IP Administrator is responsible for assisting patent attorneys in accordance with official rules and regulations, and using the firm's case management system in order to provide a timely and efficient service to their clients. This role will specialise in Patents. Processing incoming communications to ensure that relevant data is recorded on the firm database (Inprotech) Generating and forwarding documentation to internal and external clients Searching for files and filing of electronic correspondence, in the Document Management System (DMS) and handling communications in a paperless environment Monitoring due date/reminder lists and following up as required Liaising with external parties to resolve queries or obtain instructions Recording service charges and generating invoices when applicable Accessing external information sources to check and retrieve relevant information Working in compliance with the firm's quality management systems, policies and procedures. Carrying out general administrative duties including copying, scanning, room booking and phone answering Creating, ensuring sign-off and sending standard letters/documents (including reminders) to clients. This position may encompass various roles designed for our specific business workflows: Case Administrator - recording events, processing documentation, sending out appropriate reminders and ensuring case record information is up to date and accurate Filing - preparing and officially filing Intellectual Property Rights (IPR) applications, instructing foreign attorneys and arranging for associated fees to be paid Post Filing - obtaining and submitting all documentation required to progress a filed application Secretarial Role -Assisting fee earners in managing the collation of documents on the electronic file; collating and managing evidence; dealing with the necessary photocopying; collating exhibits to comply with formal requirements and preparing exhibit sheets as required; Producing correspondence, specifications, text and other written material from rough drafts, corrected copies using appropriate Office tools Assisting Office Manager organising meetings or events when required Technical knowledge, professional qualifications and experience The successful candidate will have: Previous administrative or legal secretarial experience Strong written and verbal communication skills Good IT skills - including MS Office and Outlook Experience of a document management system (preferred but not essential) IP experience (preferred but not essential) Experience working in a paperless environment In addition, the successful candidate will be able to demonstrate: A self- motivated and pro-active attitude A methodical approach with excellent attention to detail Good organisation and prioritisation skills Strong written and verbal communication skills The ability to work under pressure and to tight deadlines The ability to work independently and as part of a team Remuneration and benefits Competitive salary dependent on qualification and experience 26 days' annual holiday plus statutory holidays Contributory pension scheme Life assurance Private medical insurance (after 12 months) Permanent health insurance (after 12 months) Reimbursement of membership fees to professional bodies required for the role Ability to work effectively both independently and as part of a team Good organisation and prioritisation skills Ability to work under pressure and to tight deadlines Strong written and verbal communication skills Be able to attend the Oxford office two days a week
Jan 16, 2026
Full time
Help shape the future of intellectual property Marks & Clerk LLP is the leading and largest firm of Patent and Trade Mark attorneys in the UK with over 50 partners and 350 employees. Our attorneys are highly skilled in all technical fields. We have 8 offices in the UK: London, Oxford, Cambridge, Birmingham, Manchester, Edinburgh, Glasgow and Aberdeen. The IP Administrator is responsible for assisting patent attorneys in accordance with official rules and regulations, and using the firm's case management system in order to provide a timely and efficient service to their clients. This role will specialise in Patents. Processing incoming communications to ensure that relevant data is recorded on the firm database (Inprotech) Generating and forwarding documentation to internal and external clients Searching for files and filing of electronic correspondence, in the Document Management System (DMS) and handling communications in a paperless environment Monitoring due date/reminder lists and following up as required Liaising with external parties to resolve queries or obtain instructions Recording service charges and generating invoices when applicable Accessing external information sources to check and retrieve relevant information Working in compliance with the firm's quality management systems, policies and procedures. Carrying out general administrative duties including copying, scanning, room booking and phone answering Creating, ensuring sign-off and sending standard letters/documents (including reminders) to clients. This position may encompass various roles designed for our specific business workflows: Case Administrator - recording events, processing documentation, sending out appropriate reminders and ensuring case record information is up to date and accurate Filing - preparing and officially filing Intellectual Property Rights (IPR) applications, instructing foreign attorneys and arranging for associated fees to be paid Post Filing - obtaining and submitting all documentation required to progress a filed application Secretarial Role -Assisting fee earners in managing the collation of documents on the electronic file; collating and managing evidence; dealing with the necessary photocopying; collating exhibits to comply with formal requirements and preparing exhibit sheets as required; Producing correspondence, specifications, text and other written material from rough drafts, corrected copies using appropriate Office tools Assisting Office Manager organising meetings or events when required Technical knowledge, professional qualifications and experience The successful candidate will have: Previous administrative or legal secretarial experience Strong written and verbal communication skills Good IT skills - including MS Office and Outlook Experience of a document management system (preferred but not essential) IP experience (preferred but not essential) Experience working in a paperless environment In addition, the successful candidate will be able to demonstrate: A self- motivated and pro-active attitude A methodical approach with excellent attention to detail Good organisation and prioritisation skills Strong written and verbal communication skills The ability to work under pressure and to tight deadlines The ability to work independently and as part of a team Remuneration and benefits Competitive salary dependent on qualification and experience 26 days' annual holiday plus statutory holidays Contributory pension scheme Life assurance Private medical insurance (after 12 months) Permanent health insurance (after 12 months) Reimbursement of membership fees to professional bodies required for the role Ability to work effectively both independently and as part of a team Good organisation and prioritisation skills Ability to work under pressure and to tight deadlines Strong written and verbal communication skills Be able to attend the Oxford office two days a week
Location Hybrid working; Core HQ's - Birmingham, Leeds, Liverpool, London/Canary Wharf About the job Job summary The UKHSA Development and Operations team leads the digital transformation of UKHSA to make it a more data driven, customer focused, digital organisation. DevOps Engineers at UKHSA work collaboratively with developers and stakeholders such as Data Scientists and Public Health officials to deliver software which helps to drive forward the mission of the agency. We employ modern best practices to deliver projects quickly, safely, and cost-effectively. We are seeking 3 (three) Senior DevOps Engineers who will have experience of designing and architecting highly available services on a cloud platform such as AWS, and of implementing continuous integration technologies such as Jenkins, and orchestration tools such as Ansible or Terraform. They will have skills building out cloud enabled systems and creating specifications and designs to meet our cloud hosting requirements. This will involve working with other stakeholders to translate requirements into visual technical designs and explore different approaches to solving problems. Job description They will be capable of reviewing system designs to ensure selection of appropriate technology, design standards, methods and tools and efficient use of resources and integration of multiple systems and technology. They will be a systems integrator and able to define and co-ordinate integration build activities across systems and understand how to undertake and support integration testing. They will also understand users and be able to identify them and their needs based on evidence and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users. They must put users first, manage competing priorities excel at collaborating with users and user researchers, and be able to make recommendations on the best tools and methods to use. They will work to optimise the development processes and identify process optimisation opportunities and contribute to the implementation of proposed solutions. They will initially work mostly with AWS and Azure, developing and supporting systems and infrastructure through to production using modern continuous integration/deployment (CI/CD) techniques and supporting analysis, identification, prioritisation and implementation of incremental improvements to the services currently running. They will be a good technical communicator, able to improve developer experience through tools and technologies in collaboration with the development teams throughout the development lifecycle to live service and decommissioning. They will maintain the security, confidentiality and integrity of our cloud services by implementing relevant information security standards and ensure compliance with relevant legislations and regulations. Further Responsibilities Develop and rollout continuous integration and deployment pipelines across UKHSA's Digital's estate of apps and services using containerisation techniques where appropriate and working collaboratively with other staff. Work with technical colleagues to implement DevOps methodology using practices recommended in the GDS Digital by Default Service Standard. Write infrastructure as code using Terraform or similar. Use cross-platform APIs and automation/deployment technologies such as Ansible or similar to orchestrate cloud platform deployment. Support and fix bugs in existing application deployment pipelines using standard debugging tools to track down and identify root causes. Work independently to find solutions/identify problems and work with the Lead/Senior Developers to solve more challenging issues. Review existing applications, advising and supporting colleagues on configuring and converting them for deployment to the cloud or migrate from other cloud providers. Support setting up continuous integration/deployment, developing automation scripts and advising developers on adapting them to run in the cloud Work in sprints in a multidisciplinary scrum team, collaborate and liaise with delivery managers, product owners and other stakeholders to identify business requirements and implement user stories Seek to continuously improve their knowledge of work areas, bringing learning back into the team, and embrace the agile framework of software delivery. Support colleagues to reach full agility using DevOps best practices including continuous integrations, delivery, and release. Work to continuously meet project deadlines and manage time effectively to deliver projects on budget. They will also work to ensure that our cloud platforms are highly available and be able to define, analyse, plan, forecast, measure, maintain and improve all aspects of our service availability in a cost-effective manner. They will need excellent ability to manage the capability, functionality and sustainability of all of our cloud services including infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS). The above is only an outline of the tasks, responsibilities and outcomes required of this role. You will carry out any other duties as may reasonably be required. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation. Person specification Essential Criteria Educated to degree level in relevant subject such as Computer Science with a software development core or equivalent level of qualification or experience of working at a similar level within Digital Technology. Proficiency/experience with DevOps approaches to application testing and deployment. Experience of automated deployment of applications and services to AWS (Amazon Web Services) or Azure. Experience in design, development and support of CI/CD (Continuous Integration/Continuous Deployment) pipelines in a microservice architecture. Experience of implementing a continuous integration platform (such as Gitlab CI, Github Actions or Jenkins) using repeatable deployment patterns. Knowledge/experience of appropriate standards, methods and tools to design systems using DevOps principles. Knowledge/experience of cloud automation technologies such as Ansible or Terraform. Genuine passion and interest in DevOps and cloud automation technologies and version control software (Git). Able to handle multiple tasks and workloads. Able to identify opportunities to optimise application development/deployment and lifecycle processes and contribute to their implementation using DevOps and Agile approaches. Able to define the continuous integration build, co-ordinate build activities across systems and understand how to undertake and support integration testing activities. Able to work with business and technology stakeholders to translate business problems into technical designs, specifying and designing systems using appropriate standards and tools. An understanding of and commitment to equality of opportunity and good working relationships, both in terms of day-to-day working practices, and in relation to management systems. Desirable Criteria Experience of containerisation or microservices technologies and techniques, such as Docker or Kubernetes. Good understanding of RESTful Web Services. Good understanding of user needs and the difference between user needs and desires. Experience of Agile principles, practices and tools such as Jira.
Jan 16, 2026
Full time
Location Hybrid working; Core HQ's - Birmingham, Leeds, Liverpool, London/Canary Wharf About the job Job summary The UKHSA Development and Operations team leads the digital transformation of UKHSA to make it a more data driven, customer focused, digital organisation. DevOps Engineers at UKHSA work collaboratively with developers and stakeholders such as Data Scientists and Public Health officials to deliver software which helps to drive forward the mission of the agency. We employ modern best practices to deliver projects quickly, safely, and cost-effectively. We are seeking 3 (three) Senior DevOps Engineers who will have experience of designing and architecting highly available services on a cloud platform such as AWS, and of implementing continuous integration technologies such as Jenkins, and orchestration tools such as Ansible or Terraform. They will have skills building out cloud enabled systems and creating specifications and designs to meet our cloud hosting requirements. This will involve working with other stakeholders to translate requirements into visual technical designs and explore different approaches to solving problems. Job description They will be capable of reviewing system designs to ensure selection of appropriate technology, design standards, methods and tools and efficient use of resources and integration of multiple systems and technology. They will be a systems integrator and able to define and co-ordinate integration build activities across systems and understand how to undertake and support integration testing. They will also understand users and be able to identify them and their needs based on evidence and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users. They must put users first, manage competing priorities excel at collaborating with users and user researchers, and be able to make recommendations on the best tools and methods to use. They will work to optimise the development processes and identify process optimisation opportunities and contribute to the implementation of proposed solutions. They will initially work mostly with AWS and Azure, developing and supporting systems and infrastructure through to production using modern continuous integration/deployment (CI/CD) techniques and supporting analysis, identification, prioritisation and implementation of incremental improvements to the services currently running. They will be a good technical communicator, able to improve developer experience through tools and technologies in collaboration with the development teams throughout the development lifecycle to live service and decommissioning. They will maintain the security, confidentiality and integrity of our cloud services by implementing relevant information security standards and ensure compliance with relevant legislations and regulations. Further Responsibilities Develop and rollout continuous integration and deployment pipelines across UKHSA's Digital's estate of apps and services using containerisation techniques where appropriate and working collaboratively with other staff. Work with technical colleagues to implement DevOps methodology using practices recommended in the GDS Digital by Default Service Standard. Write infrastructure as code using Terraform or similar. Use cross-platform APIs and automation/deployment technologies such as Ansible or similar to orchestrate cloud platform deployment. Support and fix bugs in existing application deployment pipelines using standard debugging tools to track down and identify root causes. Work independently to find solutions/identify problems and work with the Lead/Senior Developers to solve more challenging issues. Review existing applications, advising and supporting colleagues on configuring and converting them for deployment to the cloud or migrate from other cloud providers. Support setting up continuous integration/deployment, developing automation scripts and advising developers on adapting them to run in the cloud Work in sprints in a multidisciplinary scrum team, collaborate and liaise with delivery managers, product owners and other stakeholders to identify business requirements and implement user stories Seek to continuously improve their knowledge of work areas, bringing learning back into the team, and embrace the agile framework of software delivery. Support colleagues to reach full agility using DevOps best practices including continuous integrations, delivery, and release. Work to continuously meet project deadlines and manage time effectively to deliver projects on budget. They will also work to ensure that our cloud platforms are highly available and be able to define, analyse, plan, forecast, measure, maintain and improve all aspects of our service availability in a cost-effective manner. They will need excellent ability to manage the capability, functionality and sustainability of all of our cloud services including infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS). The above is only an outline of the tasks, responsibilities and outcomes required of this role. You will carry out any other duties as may reasonably be required. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation. Person specification Essential Criteria Educated to degree level in relevant subject such as Computer Science with a software development core or equivalent level of qualification or experience of working at a similar level within Digital Technology. Proficiency/experience with DevOps approaches to application testing and deployment. Experience of automated deployment of applications and services to AWS (Amazon Web Services) or Azure. Experience in design, development and support of CI/CD (Continuous Integration/Continuous Deployment) pipelines in a microservice architecture. Experience of implementing a continuous integration platform (such as Gitlab CI, Github Actions or Jenkins) using repeatable deployment patterns. Knowledge/experience of appropriate standards, methods and tools to design systems using DevOps principles. Knowledge/experience of cloud automation technologies such as Ansible or Terraform. Genuine passion and interest in DevOps and cloud automation technologies and version control software (Git). Able to handle multiple tasks and workloads. Able to identify opportunities to optimise application development/deployment and lifecycle processes and contribute to their implementation using DevOps and Agile approaches. Able to define the continuous integration build, co-ordinate build activities across systems and understand how to undertake and support integration testing activities. Able to work with business and technology stakeholders to translate business problems into technical designs, specifying and designing systems using appropriate standards and tools. An understanding of and commitment to equality of opportunity and good working relationships, both in terms of day-to-day working practices, and in relation to management systems. Desirable Criteria Experience of containerisation or microservices technologies and techniques, such as Docker or Kubernetes. Good understanding of RESTful Web Services. Good understanding of user needs and the difference between user needs and desires. Experience of Agile principles, practices and tools such as Jira.
Government Digital & Data
Hanslope, Buckinghamshire
Location Hanslope, South East England, MK19 7 About the job Job summary At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Job description Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it's creating bespoke, secure software, offering programme and application support or moving an entire embassy's servers to a Cloud platform. No matter the task, they are on hand to support. Now, you've got the opportunity to join them. Providing innovation to government partners Delivering best-in-class solutions Working at the cutting-edge of technology It all matters Lead the expert team that helps to maintain the security of our IT operations When you join us in this vital leadership role you'll be responsible for a small team of highly committed and collaborative IT Service Managers, and focus on ensuring adequate resources are available to deliver an efficient and successful service. Acting as a hands-on escalation point for business stakeholders, you'll be accountable for the ongoing execution of continual service improvements, and be responsible for the recruitment, coaching, development and performance of your team. And most importantly, you'll set the vision and strategy for IT service management throughout our organisation, ensuring that practices and services are standardised while at the same time capable of adapting to the needs of different services and customers. Committed to building service management considerations into all new bids, proposals and change requests, and overseeing service operations to ensure consumer support is of the highest quality, you'll work to create, develop and maintain excellent relationships with a diverse range of internal stakeholders and customers. We'll also expect you to confirm that each individual customer service agreement is fulfilled, support the renegotiation of agreements, interact with customers to resolve any issues that arise, and work to maintain you and your team's professional development and knowledge. Use all your technical IT skills as you work to defend the nation's interests To be a success in this significant role you'll hold ITIL 4 Managing Professional certification, have well developed experience of working in service delivery environments, and possess the leadership and management skills necessary to lead an expert service delivery team. It goes without saying that you'll have hands-on experience of using service management tooling such as ServiceNow, and in addition to demonstrable knowledge of formulating SLAs/OLAs, you should be capable of delivering services to defined standards at a minimum level of ISO9001 and ISO20000:1. With well developed commercial acumen and the confidence to drive organisational change management, experience of working with project and programme management methodologies would be desirable, as would the ability to operate in both established and 'green field' service management environments. It would be an advantage if you possess some technical expertise relating to security, IT and comms technologies, and in addition to knowledge of our organisation's overseas operations, experience of supplier management would be a plus. Discover the support you need to grow your career further But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/ To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match Person specification We are looking for people with: ITIL4 Managing Professional Demonstrable experience of working within service delivery environments. Experience of leading and managing a Service Delivery team Hands-on experience of service management tooling, such as ServiceNow Demonstrable knowledge of formulating SLAs/OLAs Demonstrable experience of delivering services to defined standards (at a minimum, ISO9001 & ISO20000:1) Commercial acumen of management of services Experience of driving organisational change management from inception to results Qualifications ITIL4 Managing Professional
Jan 16, 2026
Full time
Location Hanslope, South East England, MK19 7 About the job Job summary At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Job description Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it's creating bespoke, secure software, offering programme and application support or moving an entire embassy's servers to a Cloud platform. No matter the task, they are on hand to support. Now, you've got the opportunity to join them. Providing innovation to government partners Delivering best-in-class solutions Working at the cutting-edge of technology It all matters Lead the expert team that helps to maintain the security of our IT operations When you join us in this vital leadership role you'll be responsible for a small team of highly committed and collaborative IT Service Managers, and focus on ensuring adequate resources are available to deliver an efficient and successful service. Acting as a hands-on escalation point for business stakeholders, you'll be accountable for the ongoing execution of continual service improvements, and be responsible for the recruitment, coaching, development and performance of your team. And most importantly, you'll set the vision and strategy for IT service management throughout our organisation, ensuring that practices and services are standardised while at the same time capable of adapting to the needs of different services and customers. Committed to building service management considerations into all new bids, proposals and change requests, and overseeing service operations to ensure consumer support is of the highest quality, you'll work to create, develop and maintain excellent relationships with a diverse range of internal stakeholders and customers. We'll also expect you to confirm that each individual customer service agreement is fulfilled, support the renegotiation of agreements, interact with customers to resolve any issues that arise, and work to maintain you and your team's professional development and knowledge. Use all your technical IT skills as you work to defend the nation's interests To be a success in this significant role you'll hold ITIL 4 Managing Professional certification, have well developed experience of working in service delivery environments, and possess the leadership and management skills necessary to lead an expert service delivery team. It goes without saying that you'll have hands-on experience of using service management tooling such as ServiceNow, and in addition to demonstrable knowledge of formulating SLAs/OLAs, you should be capable of delivering services to defined standards at a minimum level of ISO9001 and ISO20000:1. With well developed commercial acumen and the confidence to drive organisational change management, experience of working with project and programme management methodologies would be desirable, as would the ability to operate in both established and 'green field' service management environments. It would be an advantage if you possess some technical expertise relating to security, IT and comms technologies, and in addition to knowledge of our organisation's overseas operations, experience of supplier management would be a plus. Discover the support you need to grow your career further But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/ To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match Person specification We are looking for people with: ITIL4 Managing Professional Demonstrable experience of working within service delivery environments. Experience of leading and managing a Service Delivery team Hands-on experience of service management tooling, such as ServiceNow Demonstrable knowledge of formulating SLAs/OLAs Demonstrable experience of delivering services to defined standards (at a minimum, ISO9001 & ISO20000:1) Commercial acumen of management of services Experience of driving organisational change management from inception to results Qualifications ITIL4 Managing Professional
Location 23 Stephenson Street, Birmingham, 2 Rivergate, Bristol, Piccadilly Gate, Manchester or Loxley House, Nottingham About the job Job summary Are you ready to lead the strategic delivery of service management for one of the UK's most important public sector organisations? Ofsted is seeking a Lead Service Manager to join our Technology Services team and drive excellence across our Digital and Technology function. As the Lead Service Manager, you will: Oversee all service management processes, including Incident, Problem, Change, and Configuration Management. Lead a team of Service Delivery Managers and manage the Service Desk to ensure efficient, effective, and user-focused services. Champion best practices and continuous improvement to deliver reliable digital services that support Ofsted's mission. What we're looking for: Strong background in IT service management (ITIL or equivalent). Proven leadership experience in managing teams and service delivery. Passion for delivering high-quality digital services in a public sector environment. Join us and make a real impact on the reliability and quality of services that underpin Ofsted's work. This is a fantastic opportunity to further your experience in Ofsted's well-established team. The post holder will work with high-achieving professionals at all levels, surrounded by a friendly and supportive team. They will have access to amazing benefits, such as flexible working hours, the Civil Service Pension Scheme, and 32.5 days annual leave + 8 bank holidays. We offer a hybrid working model, so you may also choose to spend a proportion of time working from home. Job description Please refer to the job specification for further information. Person specification Please refer to the job specification for further information. Qualifications Recognised service management qualification for example ITIL (Essential) Degree or equivalent experience (Desirable) Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture Communicating and Influencing Leadership Managing a Quality Service Technical skills We'll assess you against these technical skills during the selection process: Experience leading and mentoring IT service teams, fostering a culture of collaboration and continuous improvement to deliver high-quality digital services. (Essential) Design, implementation and continual review of appropriate IT Service Management, preferably ITIL, processes. (Essential) Experience managing IT service outages and incidents, resolving issues with minimal customer impact, and applying lessons learned to improve future responses. (Essential) Experience of working successfully in blended supplier/internal service teams collectively working to a shared service outcome. (Essential)
Jan 16, 2026
Full time
Location 23 Stephenson Street, Birmingham, 2 Rivergate, Bristol, Piccadilly Gate, Manchester or Loxley House, Nottingham About the job Job summary Are you ready to lead the strategic delivery of service management for one of the UK's most important public sector organisations? Ofsted is seeking a Lead Service Manager to join our Technology Services team and drive excellence across our Digital and Technology function. As the Lead Service Manager, you will: Oversee all service management processes, including Incident, Problem, Change, and Configuration Management. Lead a team of Service Delivery Managers and manage the Service Desk to ensure efficient, effective, and user-focused services. Champion best practices and continuous improvement to deliver reliable digital services that support Ofsted's mission. What we're looking for: Strong background in IT service management (ITIL or equivalent). Proven leadership experience in managing teams and service delivery. Passion for delivering high-quality digital services in a public sector environment. Join us and make a real impact on the reliability and quality of services that underpin Ofsted's work. This is a fantastic opportunity to further your experience in Ofsted's well-established team. The post holder will work with high-achieving professionals at all levels, surrounded by a friendly and supportive team. They will have access to amazing benefits, such as flexible working hours, the Civil Service Pension Scheme, and 32.5 days annual leave + 8 bank holidays. We offer a hybrid working model, so you may also choose to spend a proportion of time working from home. Job description Please refer to the job specification for further information. Person specification Please refer to the job specification for further information. Qualifications Recognised service management qualification for example ITIL (Essential) Degree or equivalent experience (Desirable) Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture Communicating and Influencing Leadership Managing a Quality Service Technical skills We'll assess you against these technical skills during the selection process: Experience leading and mentoring IT service teams, fostering a culture of collaboration and continuous improvement to deliver high-quality digital services. (Essential) Design, implementation and continual review of appropriate IT Service Management, preferably ITIL, processes. (Essential) Experience managing IT service outages and incidents, resolving issues with minimal customer impact, and applying lessons learned to improve future responses. (Essential) Experience of working successfully in blended supplier/internal service teams collectively working to a shared service outcome. (Essential)
Location Belfast, Birmingham, Bristol, Leicester, London, Normanton, Warrington About the job Job summary The Service Integration and Management (SIAM) Team is part of Enterprise Services, which oversees the day-to-day operations of the National Crime Agency's IT estate. SIAM supports this function by assessing stakeholder requirements and ensuring the smooth transition of new and modified services in line with service level agreements (SLAs), while applying robust governance and control measures. We are seeking a motivated and enthusiastic individual to help drive the evolution of our service delivery. The successful candidate will identify innovative solutions to challenges and proactively pursue opportunities for service improvement. This role demands strong relationship management skills and the ability to collaborate effectively with key stakeholders and partners across the Agency. This position aligns with the Business Relationship Manager role within the Government Digital and Data (GDAD) Profession Capability Framework. Job description IT capabilities are essential to the NCA's mission to protect the public from serious and organised crime. The SIAM Team plays a critical role in ensuring the effective management and delivery of a wide range of operational IT services to NCA Officers and law enforcement partners across the UK. This is achieved through strong leadership and oversight of the entire service lifecycle, alongside rigorous assurance and management of the IT supply chain. Our goal is to ensure services are delivered in line with agreed service levels and tailored to meet the operational needs of our officers. To support this, we adopt a lifecycle approach to IT service management and continually invest in building a team of skilled, professional IT Service and Product Management practitioners. These experts work within a complex and dynamic IT estate that evolves to meet emerging challenges. Our technology must adapt to address the changing threats faced by the public and the NCA. To enable this, we are seeking high quality candidates who can drive innovation, identify solutions to complex problems and proactively deliver service improvements. In this role, you will work strategically across teams to ensure that digital and data investments deliver maximum value and support the NCA's vital mission. Duties and Responsibilities Governance and Control - Work flexibly across a growing and complex IT estate, applying appropriate levels of governance and control to ensure compliance and consistency. Knowledge Building and Performance Review - Collaborate with business areas to develop a deep understanding of service outcomes and performance requirements, enabling informed decision-making and continuous improvement. Managing a Quality Service - Partner with our supply chain and Service Integration and Management (SIAM) providers to deliver a seamless, high-quality service experience for end users. Assurance Management - Develop expertise in service and product management to support robust assurance processes and maintain the integrity of IT services. Stakeholder Collaboration - Engage and collaborate with technology teams and wider stakeholders to deliver exceptional services. Use a range of communication methods to build strong, effective relationships across a diverse stakeholder network. Effective Problem-Solving Skills - Apply critical thinking and problem-solving capabilities to identify opportunities for improvement and implement solutions that enhance service delivery. A Product-Centric Approach - Champion technical excellence, innovation, and continuous improvement to ensure services deliver maximum value and meet the highest standards for stakeholders. Person specification Stakeholder Relationship Management - You can effectively negotiate and influence stakeholders, building strong and lasting relationships. You are confident in influencing decisions, resolving challenging situations, and removing barriers to progress. You communicate clearly and consistently, fostering mutual understanding and alignment while prioritising user needs. Continual Service Improvement - You can identify opportunities for process optimisation and contribute to implementing solutions that enhance efficiency and service quality. Service Focus - You can interpret inputs and establish coherent frameworks that deliver consistent and effective outcomes. Business Analysis - You can investigate issues and opportunities within existing processes, working collaboratively with stakeholders to define objectives and recommend practical solutions that deliver measurable benefits. Strategic Thinking - You understand the strategic context of your work and can clearly articulate how activities align with organisational goals. You contribute to shaping strategy and policy development. User Focus - You can identify and engage with users and stakeholders to gather evidence of user needs, ensuring services are designed and delivered with the end user in mind. Essential Criteria Experience of working in an ITIL structured framework or experience of working in a SIAM environment - ITIL provides a structured framework for service management, whilst SIAM is a framework for managing multiple IT service providers. Our work is based around the ITIL Framework, and whilst an ITIL qualification is desirable, experience of working within ITIL or SIAM frameworks is essential to this role. This must be evidenced in your application. Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Continual Service Improvement - The ability to proactively identify opportunities for process optimisation and contribute to the design and implementation of effective solutions that enhance service quality and efficiency. Strategic Thinking - The ability to operate effectively within a strategic context, clearly articulate how activities align with organisational goals, and actively contribute to the development and refinement of strategies and policies. Service Focus - The ability to translate inputs into structured, practical frameworks that deliver consistent, high-quality services and meet organisational objectives. User Focus - The ability to identify, engage and collaborate with users and stakeholders to gather robust evidence of user needs, ensuring services are designed and delivered to meet those needs effectively.
Jan 16, 2026
Full time
Location Belfast, Birmingham, Bristol, Leicester, London, Normanton, Warrington About the job Job summary The Service Integration and Management (SIAM) Team is part of Enterprise Services, which oversees the day-to-day operations of the National Crime Agency's IT estate. SIAM supports this function by assessing stakeholder requirements and ensuring the smooth transition of new and modified services in line with service level agreements (SLAs), while applying robust governance and control measures. We are seeking a motivated and enthusiastic individual to help drive the evolution of our service delivery. The successful candidate will identify innovative solutions to challenges and proactively pursue opportunities for service improvement. This role demands strong relationship management skills and the ability to collaborate effectively with key stakeholders and partners across the Agency. This position aligns with the Business Relationship Manager role within the Government Digital and Data (GDAD) Profession Capability Framework. Job description IT capabilities are essential to the NCA's mission to protect the public from serious and organised crime. The SIAM Team plays a critical role in ensuring the effective management and delivery of a wide range of operational IT services to NCA Officers and law enforcement partners across the UK. This is achieved through strong leadership and oversight of the entire service lifecycle, alongside rigorous assurance and management of the IT supply chain. Our goal is to ensure services are delivered in line with agreed service levels and tailored to meet the operational needs of our officers. To support this, we adopt a lifecycle approach to IT service management and continually invest in building a team of skilled, professional IT Service and Product Management practitioners. These experts work within a complex and dynamic IT estate that evolves to meet emerging challenges. Our technology must adapt to address the changing threats faced by the public and the NCA. To enable this, we are seeking high quality candidates who can drive innovation, identify solutions to complex problems and proactively deliver service improvements. In this role, you will work strategically across teams to ensure that digital and data investments deliver maximum value and support the NCA's vital mission. Duties and Responsibilities Governance and Control - Work flexibly across a growing and complex IT estate, applying appropriate levels of governance and control to ensure compliance and consistency. Knowledge Building and Performance Review - Collaborate with business areas to develop a deep understanding of service outcomes and performance requirements, enabling informed decision-making and continuous improvement. Managing a Quality Service - Partner with our supply chain and Service Integration and Management (SIAM) providers to deliver a seamless, high-quality service experience for end users. Assurance Management - Develop expertise in service and product management to support robust assurance processes and maintain the integrity of IT services. Stakeholder Collaboration - Engage and collaborate with technology teams and wider stakeholders to deliver exceptional services. Use a range of communication methods to build strong, effective relationships across a diverse stakeholder network. Effective Problem-Solving Skills - Apply critical thinking and problem-solving capabilities to identify opportunities for improvement and implement solutions that enhance service delivery. A Product-Centric Approach - Champion technical excellence, innovation, and continuous improvement to ensure services deliver maximum value and meet the highest standards for stakeholders. Person specification Stakeholder Relationship Management - You can effectively negotiate and influence stakeholders, building strong and lasting relationships. You are confident in influencing decisions, resolving challenging situations, and removing barriers to progress. You communicate clearly and consistently, fostering mutual understanding and alignment while prioritising user needs. Continual Service Improvement - You can identify opportunities for process optimisation and contribute to implementing solutions that enhance efficiency and service quality. Service Focus - You can interpret inputs and establish coherent frameworks that deliver consistent and effective outcomes. Business Analysis - You can investigate issues and opportunities within existing processes, working collaboratively with stakeholders to define objectives and recommend practical solutions that deliver measurable benefits. Strategic Thinking - You understand the strategic context of your work and can clearly articulate how activities align with organisational goals. You contribute to shaping strategy and policy development. User Focus - You can identify and engage with users and stakeholders to gather evidence of user needs, ensuring services are designed and delivered with the end user in mind. Essential Criteria Experience of working in an ITIL structured framework or experience of working in a SIAM environment - ITIL provides a structured framework for service management, whilst SIAM is a framework for managing multiple IT service providers. Our work is based around the ITIL Framework, and whilst an ITIL qualification is desirable, experience of working within ITIL or SIAM frameworks is essential to this role. This must be evidenced in your application. Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Continual Service Improvement - The ability to proactively identify opportunities for process optimisation and contribute to the design and implementation of effective solutions that enhance service quality and efficiency. Strategic Thinking - The ability to operate effectively within a strategic context, clearly articulate how activities align with organisational goals, and actively contribute to the development and refinement of strategies and policies. Service Focus - The ability to translate inputs into structured, practical frameworks that deliver consistent, high-quality services and meet organisational objectives. User Focus - The ability to identify, engage and collaborate with users and stakeholders to gather robust evidence of user needs, ensuring services are designed and delivered to meet those needs effectively.
Senior Bid & Commercial Manager Job Description and Person Specification Reports To: Director of Sales & Strategy - Defence Department: Defence Line Management Responsibility Yes - Contract Management function Hours of work Full-Time Background Analox is a well established global leader in the research, development and manufacturing of complex gas sensing products and systems. Our equipment is used across a diverse range of markets and applications such as submarines, space, beverage and deep sea diving. We have 116 people across our two sites in North Yorkshire, UK and California, USA, and are currently pursuing expansion plans into France. Analox is known for its positive and supportive work environment that values teamwork, innovation, and collaboration. We are a world leading provider of gas monitoring solutions, providing employees with an opportunity to work on cutting edge technology in ever-changing environments and make an impact in growing industries. We truly believe that our people are what makes Analox great. We invest heavily in employee training and development and provide opportunities for career advancement, helping team members to excel and thrive in their chosen path. Analox has a diverse and talented team of employees who work together to drive success, providing a dynamic and collaborative work environment, if you would like to be a part of this please look at our current vacancies below. Overall Purpose of the Role This is a senior, high-impact role combining strategic bid leadership, contract negotiation, and commercial management in a regulated, defence-focused environment. You will own the end-to-end bid lifecycle for major opportunities - from qualification to submission - while also supporting contractual negotiations, risk analysis, and customer engagement. You will work closely with senior stakeholders, engineering, legal, finance, and programme delivery teams to ensure commercial success and compliance. Main Responsibilities Bid Management Lead and coordinate the development of complex, high-value bids (e.g. MoD, NATO, defence primes). Leading a bid team to deliver cost effective winning bids, to achieve a 75% win rate. Define winning bid strategies in collaboration with cross-functional stakeholders. Produce and oversee the development of high-quality, compliant, and compelling bid documentation, for on time submission. Run gate reviews (e.g. bid/no-bid, solution, pricing, red team). Ensure adherence to bid governance frameworks. Maintain and develop a bid library for reusable content and continuous improvement. Commercial & Contract Management Support or lead negotiation of customer contracts (including terms & conditions, pricing, SLAs). Manage contractual risks and obligations across the lifecycle of customer projects. Advise internal stakeholders on commercial issues, including compliance with DEFCONs, ITAR, DSPCR, etc. Ensure flow-down of contractual requirements to subcontractors and suppliers. Responsible for Contract Review and Contract compliance in collaboration with internal cross functional teams. Stakeholder Engagement & Strategy Build strong relationships with senior internal stakeholders, Defence clients and strategic partners. identifying opportunities that align to Analox's strategic direction and capabilities. Work with internal stakeholders to prepare the organisation for the compliant delivery of Contracts. Act as a key interface between the business and customer commercial/procurement functions. Provide commercial input into strategic decision making, pricing, and programme execution. Lead input to the Defence Business Unit's pipeline, forecasts and revenue targets. Analyse win/loss outcomes and provide insights to improve future bid performance. Governance & Continuous Improvement Champion continuous improvement in bid and commercial processes. Support the development of standard templates, playbooks, and best practices. Line management responsibility for the Contract Management team, mentor and develop junior bid or commercial staff as the function scales. General Responsibilities: To support other company departments as and when required to enable the company to achieve its objectives. Personal training and development to complement Analox's objectives. Maintaining awareness of the company Quality, Health and Safety and Environmental policies and procedures. Understand the importance of the customer in everything we do and carry out all duties in this role in line with Analox Customer Service Policy. An ongoing personal commitment to continuous performance improvement and personal development is required of all Analox employees to enable the company to achieve its mission and to continue to build on its tradition of excellence. All candidates must be able to obtain a Security Clearance. The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder. All staff are expected to actively participate in annual reviews and set objectives/goals in conjunction with their manager. Performance will be monitored against set objectives/goals. EHS Health and Safety Proactively promote a culture of safety by taking ownership and encouraging others to do the same. Lead by example by consistently adhering to and championing safety practices and policies. Support 5S initiatives and maintain high housekeeping standards. Participate in safety audits, incident investigations, and root cause analyses as needed to ensure a safe and organized work environment. Equality and Diversity Analox is committed to an Equal Opportunities Policy which affirms that all staff should be afforded equality of treatment and opportunity in employment irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All staff are required to observe this policy in their behaviour to other employees and service users. Values Analox Values: Teamwork, Commitment to Excellence, Customer Focus, Pride, Integrity, and Boldness, are at the heart of everything we do, guiding how we work together, innovate, and serve our customers. Person Specification Job Title Person Specification Specify detailed requirements for each criteria under 'Essential' or 'Desirable' as appropriate. Please specify how criteria will be identified (I = Interview, A = Application and R = Reference Asmt= Assessment). If you have a disability and have any special requirements that impact on your ability to meet any of the essential criteria please contact a member of the HR team. Education/ Knowledge and Qualifications Bachelors Degree (or equivalent) in a relevant field such as; Business, Law/ Commercial Law, Engineering, Procurement/ Supply chain management, Project Management. Familiarity with Salesforce or other CRM/tender tracking tools. Understanding of gas detection or submarine life-support systems (advantageous but not essential). Association of Proposal Management Professionals (APMP) Practitioner / Professional Certification. APMP Certification - A Skills, & Abilities Exceptional project management skills with the ability to manage multiple deadlines. Excellent written and verbal communication skills, including technical and persuasive writing. Strong understanding of government/defence procurement (e.g. DEFCONs, ITAR, SSRO, DSPCR). Excellent commercial awareness, risk management capability and attention to detail. Strong stakeholder engagement and influencing skills, including experience working with MoD or major defence primes. Familiarity with contract law and legal frameworks. Evidence of managing multiple bids to different deadlines (A). Strong attention to detail and compliance (no disqualified bids due to admin errors). (I) Experience reviewing, negotiating, or managing contracts - ideally MOD/DEFCONs, ITAR, or export-controlled contracts. (A) Understands risk , liability , payment terms , and SLAs in a contract context. (I, R) Can flag and manage contractual obligations post-award . (I) Minimum 5+ years' experience in bid management , contract negotiation , or commercial roles within a defence, aerospace, or complex engineering environment. Proven experience leading end-to-end bids for projects >£1M. Experience with international defence tenders (e.g. NATO, foreign MODs). Experience with cost models, pricing strategy, and financial analysis. Has led or significantly contributed to end-to-end tender processes (e.g. MOD, international defence organisations, large B2B tenders). (A) Experience with public sector procurement (e.g. Defence Contract Online, Find a Tender, NATO, or equivalent). (A) Familiarity with bid lifecycle stages : Bid/No-Bid, strategy, compliance, writing, submission, clarification, and debrief. (I, R?) International experience - Y/N (A) Personal Attributes Strategic thinker with a proactive, hands on approach. Strong attention to detail with the ability to manage competing priorities. . click apply for full job details
Jan 16, 2026
Full time
Senior Bid & Commercial Manager Job Description and Person Specification Reports To: Director of Sales & Strategy - Defence Department: Defence Line Management Responsibility Yes - Contract Management function Hours of work Full-Time Background Analox is a well established global leader in the research, development and manufacturing of complex gas sensing products and systems. Our equipment is used across a diverse range of markets and applications such as submarines, space, beverage and deep sea diving. We have 116 people across our two sites in North Yorkshire, UK and California, USA, and are currently pursuing expansion plans into France. Analox is known for its positive and supportive work environment that values teamwork, innovation, and collaboration. We are a world leading provider of gas monitoring solutions, providing employees with an opportunity to work on cutting edge technology in ever-changing environments and make an impact in growing industries. We truly believe that our people are what makes Analox great. We invest heavily in employee training and development and provide opportunities for career advancement, helping team members to excel and thrive in their chosen path. Analox has a diverse and talented team of employees who work together to drive success, providing a dynamic and collaborative work environment, if you would like to be a part of this please look at our current vacancies below. Overall Purpose of the Role This is a senior, high-impact role combining strategic bid leadership, contract negotiation, and commercial management in a regulated, defence-focused environment. You will own the end-to-end bid lifecycle for major opportunities - from qualification to submission - while also supporting contractual negotiations, risk analysis, and customer engagement. You will work closely with senior stakeholders, engineering, legal, finance, and programme delivery teams to ensure commercial success and compliance. Main Responsibilities Bid Management Lead and coordinate the development of complex, high-value bids (e.g. MoD, NATO, defence primes). Leading a bid team to deliver cost effective winning bids, to achieve a 75% win rate. Define winning bid strategies in collaboration with cross-functional stakeholders. Produce and oversee the development of high-quality, compliant, and compelling bid documentation, for on time submission. Run gate reviews (e.g. bid/no-bid, solution, pricing, red team). Ensure adherence to bid governance frameworks. Maintain and develop a bid library for reusable content and continuous improvement. Commercial & Contract Management Support or lead negotiation of customer contracts (including terms & conditions, pricing, SLAs). Manage contractual risks and obligations across the lifecycle of customer projects. Advise internal stakeholders on commercial issues, including compliance with DEFCONs, ITAR, DSPCR, etc. Ensure flow-down of contractual requirements to subcontractors and suppliers. Responsible for Contract Review and Contract compliance in collaboration with internal cross functional teams. Stakeholder Engagement & Strategy Build strong relationships with senior internal stakeholders, Defence clients and strategic partners. identifying opportunities that align to Analox's strategic direction and capabilities. Work with internal stakeholders to prepare the organisation for the compliant delivery of Contracts. Act as a key interface between the business and customer commercial/procurement functions. Provide commercial input into strategic decision making, pricing, and programme execution. Lead input to the Defence Business Unit's pipeline, forecasts and revenue targets. Analyse win/loss outcomes and provide insights to improve future bid performance. Governance & Continuous Improvement Champion continuous improvement in bid and commercial processes. Support the development of standard templates, playbooks, and best practices. Line management responsibility for the Contract Management team, mentor and develop junior bid or commercial staff as the function scales. General Responsibilities: To support other company departments as and when required to enable the company to achieve its objectives. Personal training and development to complement Analox's objectives. Maintaining awareness of the company Quality, Health and Safety and Environmental policies and procedures. Understand the importance of the customer in everything we do and carry out all duties in this role in line with Analox Customer Service Policy. An ongoing personal commitment to continuous performance improvement and personal development is required of all Analox employees to enable the company to achieve its mission and to continue to build on its tradition of excellence. All candidates must be able to obtain a Security Clearance. The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder. All staff are expected to actively participate in annual reviews and set objectives/goals in conjunction with their manager. Performance will be monitored against set objectives/goals. EHS Health and Safety Proactively promote a culture of safety by taking ownership and encouraging others to do the same. Lead by example by consistently adhering to and championing safety practices and policies. Support 5S initiatives and maintain high housekeeping standards. Participate in safety audits, incident investigations, and root cause analyses as needed to ensure a safe and organized work environment. Equality and Diversity Analox is committed to an Equal Opportunities Policy which affirms that all staff should be afforded equality of treatment and opportunity in employment irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All staff are required to observe this policy in their behaviour to other employees and service users. Values Analox Values: Teamwork, Commitment to Excellence, Customer Focus, Pride, Integrity, and Boldness, are at the heart of everything we do, guiding how we work together, innovate, and serve our customers. Person Specification Job Title Person Specification Specify detailed requirements for each criteria under 'Essential' or 'Desirable' as appropriate. Please specify how criteria will be identified (I = Interview, A = Application and R = Reference Asmt= Assessment). If you have a disability and have any special requirements that impact on your ability to meet any of the essential criteria please contact a member of the HR team. Education/ Knowledge and Qualifications Bachelors Degree (or equivalent) in a relevant field such as; Business, Law/ Commercial Law, Engineering, Procurement/ Supply chain management, Project Management. Familiarity with Salesforce or other CRM/tender tracking tools. Understanding of gas detection or submarine life-support systems (advantageous but not essential). Association of Proposal Management Professionals (APMP) Practitioner / Professional Certification. APMP Certification - A Skills, & Abilities Exceptional project management skills with the ability to manage multiple deadlines. Excellent written and verbal communication skills, including technical and persuasive writing. Strong understanding of government/defence procurement (e.g. DEFCONs, ITAR, SSRO, DSPCR). Excellent commercial awareness, risk management capability and attention to detail. Strong stakeholder engagement and influencing skills, including experience working with MoD or major defence primes. Familiarity with contract law and legal frameworks. Evidence of managing multiple bids to different deadlines (A). Strong attention to detail and compliance (no disqualified bids due to admin errors). (I) Experience reviewing, negotiating, or managing contracts - ideally MOD/DEFCONs, ITAR, or export-controlled contracts. (A) Understands risk , liability , payment terms , and SLAs in a contract context. (I, R) Can flag and manage contractual obligations post-award . (I) Minimum 5+ years' experience in bid management , contract negotiation , or commercial roles within a defence, aerospace, or complex engineering environment. Proven experience leading end-to-end bids for projects >£1M. Experience with international defence tenders (e.g. NATO, foreign MODs). Experience with cost models, pricing strategy, and financial analysis. Has led or significantly contributed to end-to-end tender processes (e.g. MOD, international defence organisations, large B2B tenders). (A) Experience with public sector procurement (e.g. Defence Contract Online, Find a Tender, NATO, or equivalent). (A) Familiarity with bid lifecycle stages : Bid/No-Bid, strategy, compliance, writing, submission, clarification, and debrief. (I, R?) International experience - Y/N (A) Personal Attributes Strategic thinker with a proactive, hands on approach. Strong attention to detail with the ability to manage competing priorities. . click apply for full job details
Location Bristol Regional Centre - 3 Glass Wharf Edinburgh Regional Centre - Queen Elizabeth House Glasgow Regional Centre - Atlantic Square Stratford Regional Centre - Westfield Avenue Telford - Plaza 1 and 2 Worthing - Teville Gate House About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work - allowing HMRC to focus its resources where they can deliver the greatest impact. The Valuation Office Agency (VOA) are currently undergoing a transformation programme to replace legacy applications with Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) cloud solutions. An individual with strong experience in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) cloud solutions, as well as a solid background in supporting legacy applications, is essential. Job description As a .NET Developer, you will play a key role within the CDIO Chief Digital Product Office (CDPO) development team, contributing to the design, development, and maintenance of high-quality software products. This position involves working across disciplines to deliver secure, reliable, and user-centred digital services that meet HMRC standards and stakeholder objectives. Person specification Key responsibilities Development of VOA applications in the modern Azure estate. Development and support of VOA's suite of legacy applications built using Visual Basic 6 or Microsoft .NET, including: Reval Defence Tool Communication Masts. Designing, developing, and maintaining .NET applications and services, ensuring performance, scalability, and compliance with best practices. Collaborating with product managers, business analysts, and software developers to deliver solutions aligned with user needs and organisational goals. Implementing and optimising CI/CD pipelines and automation to improve deployment efficiency and operational resilience. Supporting DevOps practices, including monitoring, troubleshooting, and continuous improvement of cloud-hosted applications. Contributing to technical design discussions and ensure adherence to coding standards and security guidelines. Designing and implementing Valuation based rules services using industry standard engines (InRule, RulesEngine.NET). Essential Criteria Experience of developing and maintaining high-performance applications using .NET, C#. Development and support of legacy applications built using Visual Basic 6, VBA, and Microsoft .NET. Demonstrable foundation in software engineering principles and best practices such as RESTful API design, microservices, object-oriented design, and code optimisation. Hands-on experience with cloud technologies, preferably Microsoft Azure. Strong proficiency in SQL and experience with either relational or NoSQL databases. Experience with CI/CD pipelines, preferably using Azure DevOps. Demonstrable strong problem-solving, debugging, teamwork, and communication abilities. Proven experience in designing, configuring, and managing APIs using Azure API Management (APIM), including implementing and customising APIM policies for security, transformation, and traffic control. Desirable criteria Development of VOA applications in the modern Azure estate, centred around the Data Services Layer, Microsoft Dynamics and the Valuation rules engine. Development and support of VOA's suite of legacy applications built using Visual Basic 6 or Microsoft .NET, including: Experience with APIM policy design, Azure App Service configuration, and observability (App Insights, alerts). Hands-on experience delivering solution using IaC tools (Bicep and ARM templates) Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Delivering at Pace
Jan 16, 2026
Full time
Location Bristol Regional Centre - 3 Glass Wharf Edinburgh Regional Centre - Queen Elizabeth House Glasgow Regional Centre - Atlantic Square Stratford Regional Centre - Westfield Avenue Telford - Plaza 1 and 2 Worthing - Teville Gate House About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work - allowing HMRC to focus its resources where they can deliver the greatest impact. The Valuation Office Agency (VOA) are currently undergoing a transformation programme to replace legacy applications with Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) cloud solutions. An individual with strong experience in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) cloud solutions, as well as a solid background in supporting legacy applications, is essential. Job description As a .NET Developer, you will play a key role within the CDIO Chief Digital Product Office (CDPO) development team, contributing to the design, development, and maintenance of high-quality software products. This position involves working across disciplines to deliver secure, reliable, and user-centred digital services that meet HMRC standards and stakeholder objectives. Person specification Key responsibilities Development of VOA applications in the modern Azure estate. Development and support of VOA's suite of legacy applications built using Visual Basic 6 or Microsoft .NET, including: Reval Defence Tool Communication Masts. Designing, developing, and maintaining .NET applications and services, ensuring performance, scalability, and compliance with best practices. Collaborating with product managers, business analysts, and software developers to deliver solutions aligned with user needs and organisational goals. Implementing and optimising CI/CD pipelines and automation to improve deployment efficiency and operational resilience. Supporting DevOps practices, including monitoring, troubleshooting, and continuous improvement of cloud-hosted applications. Contributing to technical design discussions and ensure adherence to coding standards and security guidelines. Designing and implementing Valuation based rules services using industry standard engines (InRule, RulesEngine.NET). Essential Criteria Experience of developing and maintaining high-performance applications using .NET, C#. Development and support of legacy applications built using Visual Basic 6, VBA, and Microsoft .NET. Demonstrable foundation in software engineering principles and best practices such as RESTful API design, microservices, object-oriented design, and code optimisation. Hands-on experience with cloud technologies, preferably Microsoft Azure. Strong proficiency in SQL and experience with either relational or NoSQL databases. Experience with CI/CD pipelines, preferably using Azure DevOps. Demonstrable strong problem-solving, debugging, teamwork, and communication abilities. Proven experience in designing, configuring, and managing APIs using Azure API Management (APIM), including implementing and customising APIM policies for security, transformation, and traffic control. Desirable criteria Development of VOA applications in the modern Azure estate, centred around the Data Services Layer, Microsoft Dynamics and the Valuation rules engine. Development and support of VOA's suite of legacy applications built using Visual Basic 6 or Microsoft .NET, including: Experience with APIM policy design, Azure App Service configuration, and observability (App Insights, alerts). Hands-on experience delivering solution using IaC tools (Bicep and ARM templates) Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Delivering at Pace
is a smart financial app designed for your everyday life - at home and on the go. We make payments, online shopping, and personal finance management fast, secure, and effortless. With ZEN, you can enjoy cashback on purchases, full control over your spending, and peace of mind thanks to purchase protection. A built-in multi-currency account lets you spend abroad or shop internationally with great exchange rates and no hidden fees. About the role The Senior FX Manager will be a critical leader in our Commercial Finance, Treasury and Product teams, responsible for the strategic analysis, pricing, and execution of our Foreign Exchange and cross-border payment offerings. This role requires a blend of deep market expertise, strong analytical skills, and proven leadership ability drive critical and optimized business decisions. Key Responsibilities FX Pricing & Profitability: Own the end-to-end FX pricing strategy for retail and business products (multi-currency accounts, payments, and in-app exchange), ensuring competitiveness, compliance, and optimal margin capture. This includes setting dynamic spreads and developing tiered pricing structures based on customer segmentation and market conditions. Customer Behavior & Needs Analysis (Strengthened Focus): Deep Customer Segmentation: Conduct granular analysis of the existing customer base (both consumer and business) to understand FX consumption patterns, frequency, average volume, and preferred exchange corridors. Behavioral Modeling: Utilize data to model and predict future FX needs and behavioral triggers (e.g., wallet top-ups, international commerce payments) to inform proactive liquidity positioning and optimize customer-facing exchange rates. Pricing Elasticity: Analyze the price sensitivity of different customer segments to FX spreads and fees to drive volume growth while maximizing profit. Market Analysis & Insights: Conduct deep-dive analysis on global macroeconomic trends, central bank policies, and market liquidity to generate actionable insights and forecasting models for proprietary risk management and product development. Present concise daily market updates to internal trading and product teams. Hedge Management: Develop and execute advanced hedging strategies (e.g., limit orders, forwards, NDFs, options) to mitigate currency risk exposure across ZEN's balance sheet and operational cash flows. Oversee the calculation of FX exposure and manage counterparty relationships for execution. System Optimization: Work closely with engineering and product teams to enhance and automate our internal FX trading and settlement infrastructure, ensuring best-in-class execution, minimal slippage, and efficient straight-through processing (STP). Act as the FX SME for the implementation of new trading algorithms or liquidity connectors. Reporting & Governance: Design, produce, and present detailed FX performance reports to senior management, highlighting revenue drivers, cost of funds, hedging effectiveness, and adherence to risk limits. Cross-Functional & Product Collaboration (Strengthened Focus): Serve as the primary FX subject matter expert (SME) for critical cross-functional teams. Customer-Centric Product Design: Proactively use insights derived from customer FX behavior analysis to inform and champion the development of new multi-currency product features, new payment corridors, and improved in-app exchange experiences that directly address expressed customer needs. Translate complex regulatory or market dynamics into clear, actionable requirements and business specifications for product development. Counterparty Relationship Management: Manage and monitor relationships with Liquidity Providers (LPs) and banking partners, evaluating their pricing quality, execution reliability, and credit lines to ensure ZEN has the most efficient access to the FX market. Required Qualifications & Skills Experience: Minimum 5-7 years of direct experience in FX analysis, Treasury, or a quantitative FX trading role, with at least 2 years in a managerial or senior lead position, preferably within a fintech, neobank, or e-money institution. Education: Bachelor's degree in Finance, Economics, Quantitative Analysis, or a related field. An advanced degree (Master's) or a professional certification (e.g., CFA, FRM, or Ariel Certification in Quantitative Finance) is highly advantageous. Technical Expertise: Expert proficiency in data analysis tools, specifically SQL for data extraction and modeling. Demonstrable experience building and maintaining quantitative models for FX pricing, forecasting, or risk measurement (Python or R proficiency is a significant plus). In-depth knowledge of FX execution platforms, including best execution principles, matching engines, and API connectivity. Fintech Acumen: Deep understanding of the payments and cross-border FX ecosystem, including liquidity management, FX pricing methodologies, and the application of technology (API integration, cloud infrastructure) in a regulated environment. Communication: Exceptional analytical report writing and presentation skills, with the ability to clearly articulate complex financial concepts and customer-derived insights to executive stakeholders and technical teams.
Jan 16, 2026
Full time
is a smart financial app designed for your everyday life - at home and on the go. We make payments, online shopping, and personal finance management fast, secure, and effortless. With ZEN, you can enjoy cashback on purchases, full control over your spending, and peace of mind thanks to purchase protection. A built-in multi-currency account lets you spend abroad or shop internationally with great exchange rates and no hidden fees. About the role The Senior FX Manager will be a critical leader in our Commercial Finance, Treasury and Product teams, responsible for the strategic analysis, pricing, and execution of our Foreign Exchange and cross-border payment offerings. This role requires a blend of deep market expertise, strong analytical skills, and proven leadership ability drive critical and optimized business decisions. Key Responsibilities FX Pricing & Profitability: Own the end-to-end FX pricing strategy for retail and business products (multi-currency accounts, payments, and in-app exchange), ensuring competitiveness, compliance, and optimal margin capture. This includes setting dynamic spreads and developing tiered pricing structures based on customer segmentation and market conditions. Customer Behavior & Needs Analysis (Strengthened Focus): Deep Customer Segmentation: Conduct granular analysis of the existing customer base (both consumer and business) to understand FX consumption patterns, frequency, average volume, and preferred exchange corridors. Behavioral Modeling: Utilize data to model and predict future FX needs and behavioral triggers (e.g., wallet top-ups, international commerce payments) to inform proactive liquidity positioning and optimize customer-facing exchange rates. Pricing Elasticity: Analyze the price sensitivity of different customer segments to FX spreads and fees to drive volume growth while maximizing profit. Market Analysis & Insights: Conduct deep-dive analysis on global macroeconomic trends, central bank policies, and market liquidity to generate actionable insights and forecasting models for proprietary risk management and product development. Present concise daily market updates to internal trading and product teams. Hedge Management: Develop and execute advanced hedging strategies (e.g., limit orders, forwards, NDFs, options) to mitigate currency risk exposure across ZEN's balance sheet and operational cash flows. Oversee the calculation of FX exposure and manage counterparty relationships for execution. System Optimization: Work closely with engineering and product teams to enhance and automate our internal FX trading and settlement infrastructure, ensuring best-in-class execution, minimal slippage, and efficient straight-through processing (STP). Act as the FX SME for the implementation of new trading algorithms or liquidity connectors. Reporting & Governance: Design, produce, and present detailed FX performance reports to senior management, highlighting revenue drivers, cost of funds, hedging effectiveness, and adherence to risk limits. Cross-Functional & Product Collaboration (Strengthened Focus): Serve as the primary FX subject matter expert (SME) for critical cross-functional teams. Customer-Centric Product Design: Proactively use insights derived from customer FX behavior analysis to inform and champion the development of new multi-currency product features, new payment corridors, and improved in-app exchange experiences that directly address expressed customer needs. Translate complex regulatory or market dynamics into clear, actionable requirements and business specifications for product development. Counterparty Relationship Management: Manage and monitor relationships with Liquidity Providers (LPs) and banking partners, evaluating their pricing quality, execution reliability, and credit lines to ensure ZEN has the most efficient access to the FX market. Required Qualifications & Skills Experience: Minimum 5-7 years of direct experience in FX analysis, Treasury, or a quantitative FX trading role, with at least 2 years in a managerial or senior lead position, preferably within a fintech, neobank, or e-money institution. Education: Bachelor's degree in Finance, Economics, Quantitative Analysis, or a related field. An advanced degree (Master's) or a professional certification (e.g., CFA, FRM, or Ariel Certification in Quantitative Finance) is highly advantageous. Technical Expertise: Expert proficiency in data analysis tools, specifically SQL for data extraction and modeling. Demonstrable experience building and maintaining quantitative models for FX pricing, forecasting, or risk measurement (Python or R proficiency is a significant plus). In-depth knowledge of FX execution platforms, including best execution principles, matching engines, and API connectivity. Fintech Acumen: Deep understanding of the payments and cross-border FX ecosystem, including liquidity management, FX pricing methodologies, and the application of technology (API integration, cloud infrastructure) in a regulated environment. Communication: Exceptional analytical report writing and presentation skills, with the ability to clearly articulate complex financial concepts and customer-derived insights to executive stakeholders and technical teams.
Senior Electrical Building Services Engineer Location/s: Belfast, UK Recruiter contact: Will Bates Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About thebusinessunit The Buildings Unit (BLD) has a major presence in Mott MacDonald's regional offices throughout the UK and mainland Europe, providing a wide range of diverse and transferable cross sector skills across five key Sectors; Advisory, Built Environment, Energy, Transportation and Water. We also provide local services to customers and technical leadership to the rest of the Group in these sectors. About the team The MEP Team in Ireland collaborates on a wide variety of projects in the Built Environment, Transport, Water and Advisory sectors across our three offices, in Belfast, Dublin and Cork. There are also close links with our sister offices all over the UK. The Belfast MEP team have delivered a wide range of premium projects over many years, recently completed and ongoing projects include: NIFRS Cookstown Learning and Development Centre Ardnashee Special School NRC Ballymena and NRC Coleraine Casement Park Redevelopment Ballycastle Shared Education Campus St Vincent's Critical Care Ward Block - Dublin Overview of the role As a Senior Electrical Engineer, your role will include assessing and understanding project requirements, undertaking electrical design across a number of disciplines and agreeing timescales and specifications with design teams, clients and managers. Leading and directing junior staff, you will be actively involved in the preparation of documents, reports and health and safety risk assessments as well as interpreting commercial and/or contractual aspects of correspondence with or between fellow professionals on multidisciplinary projects. Key responsibilities and duties include: Managing the delivery of assigned the Electrical elements of multi disciplinary projects across a range of sectors including, Built Environment, Water, Transportations and Advisory Working and liaising with associated engineering disciplines as part of delivering projects Dealing with a and management of internal and external stakeholders Carrying out design and calculation work using relevant industry software (eg Amtech, IES, Relux, Revit etc) Demonstrating technical expertise, providing in depth knowledge whilst proactively coaching and developing more junior team members Developing, maintaining and monitoring programmes for scheduling and reporting on deliverables across specific projects Maximising profitability of projects, monitoring against budget, reacting and anticipating potential problems and communicating in line with client expectations Areas of expertise should include: Electrical building services design with experience in a number of the following areas: Health care Education Industrial/pharma Water/Wastewater Food Processing Transportation Data Centres Lighting and Emergency Lighting for buildings (Commercial and Industrial) Familiar with electrical and lighting design packages including Trimble (Amtech), Relux, Dialux External Lighting, including roads/highways General Power and Services, including Fire Detection and Alarm, CCTV, Access Control, Power and Data MV (Medium Voltage) switchgear and transformers LV (Low Voltage) Distribution and MCC's (Motor Control Centres) including wiring schematics, SLD's Transformers at 11kV/6.6kV to 400V 3 phase and single phase systems BMS (Building Management Systems) and SCADA (Supervisory Control and Data Acquisition) systems Instrumentation, Control and Automation systems BIM, AutoCAD and Revit Site experience an advantage Services co ordination in buildings and for underground services B.Eng /M.Eng Chartered Engineer Have experience of leading on Electrical services and some multi disciplinary projects Have experience of mentoring and leading graduate engineers Be enthusiastic and ambitious Possess excellent communication skills, including report writing and presentation Have the ability to lead electrical elements of one large project or a portfolio of smaller projects Have some experience of managing client relationships and expectations as there will be a requirement to attend Client Facing meetings via Teams UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Apply now, or for more information about our application process, click here.
Jan 16, 2026
Full time
Senior Electrical Building Services Engineer Location/s: Belfast, UK Recruiter contact: Will Bates Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About thebusinessunit The Buildings Unit (BLD) has a major presence in Mott MacDonald's regional offices throughout the UK and mainland Europe, providing a wide range of diverse and transferable cross sector skills across five key Sectors; Advisory, Built Environment, Energy, Transportation and Water. We also provide local services to customers and technical leadership to the rest of the Group in these sectors. About the team The MEP Team in Ireland collaborates on a wide variety of projects in the Built Environment, Transport, Water and Advisory sectors across our three offices, in Belfast, Dublin and Cork. There are also close links with our sister offices all over the UK. The Belfast MEP team have delivered a wide range of premium projects over many years, recently completed and ongoing projects include: NIFRS Cookstown Learning and Development Centre Ardnashee Special School NRC Ballymena and NRC Coleraine Casement Park Redevelopment Ballycastle Shared Education Campus St Vincent's Critical Care Ward Block - Dublin Overview of the role As a Senior Electrical Engineer, your role will include assessing and understanding project requirements, undertaking electrical design across a number of disciplines and agreeing timescales and specifications with design teams, clients and managers. Leading and directing junior staff, you will be actively involved in the preparation of documents, reports and health and safety risk assessments as well as interpreting commercial and/or contractual aspects of correspondence with or between fellow professionals on multidisciplinary projects. Key responsibilities and duties include: Managing the delivery of assigned the Electrical elements of multi disciplinary projects across a range of sectors including, Built Environment, Water, Transportations and Advisory Working and liaising with associated engineering disciplines as part of delivering projects Dealing with a and management of internal and external stakeholders Carrying out design and calculation work using relevant industry software (eg Amtech, IES, Relux, Revit etc) Demonstrating technical expertise, providing in depth knowledge whilst proactively coaching and developing more junior team members Developing, maintaining and monitoring programmes for scheduling and reporting on deliverables across specific projects Maximising profitability of projects, monitoring against budget, reacting and anticipating potential problems and communicating in line with client expectations Areas of expertise should include: Electrical building services design with experience in a number of the following areas: Health care Education Industrial/pharma Water/Wastewater Food Processing Transportation Data Centres Lighting and Emergency Lighting for buildings (Commercial and Industrial) Familiar with electrical and lighting design packages including Trimble (Amtech), Relux, Dialux External Lighting, including roads/highways General Power and Services, including Fire Detection and Alarm, CCTV, Access Control, Power and Data MV (Medium Voltage) switchgear and transformers LV (Low Voltage) Distribution and MCC's (Motor Control Centres) including wiring schematics, SLD's Transformers at 11kV/6.6kV to 400V 3 phase and single phase systems BMS (Building Management Systems) and SCADA (Supervisory Control and Data Acquisition) systems Instrumentation, Control and Automation systems BIM, AutoCAD and Revit Site experience an advantage Services co ordination in buildings and for underground services B.Eng /M.Eng Chartered Engineer Have experience of leading on Electrical services and some multi disciplinary projects Have experience of mentoring and leading graduate engineers Be enthusiastic and ambitious Possess excellent communication skills, including report writing and presentation Have the ability to lead electrical elements of one large project or a portfolio of smaller projects Have some experience of managing client relationships and expectations as there will be a requirement to attend Client Facing meetings via Teams UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Apply now, or for more information about our application process, click here.
Job Title: Production Team Manager - Dayshift 4 on 4 off 7am - 7pm, NO NIGHTS Location: Harrogate Knaresbrough A1 area, commutable from parts of Bradford, Wakefield, York, Wetherby, Leeds etc On-site production lead role on dayshift Pay Range: £35k - £38k Dayshift Bonus, excellent pension, overtime and benefits Contract Type: Permanent Our client is renowned and admired FMCG multi-site manufacturer, enjoying UK dominance and market-leading status in their category sector. An opportunity has arisen for a Production Team Manager, working day shifts, NO NIGHTS. Key Responsibilities Production Team Manager - Dayshift A hands-on production and manufacturing team lead, controlling the movement of all raw materials through to packaged finished goods in your area, planning and scheduling production to meet customer needs within quality, time and cost specifications You will manage a small team across several lines in a process and production area Responsible for both the day-to-day to day management of technical and production operations professionals in your area, via your established management team; as well as coordinating and driving development projects which will lead towards performance improvements, cost reduction and greater competitiveness The role will involve a significant amount of Change Management in all areas of manufacturing, engineering and operations You will provide technical support and analysis, including the utilisation of industrial performance and continuous improvement tools Qualifications & Requirements Production Team Manager - Dayshift Ideally you will be of graduate calibre, with an understanding of all areas of factory operations. You will also possess FMCG, Food and Drink, Automotive, Pharmaceutical or regulated fast-paced manufacturing industry experience You will have a genuine interest in maximising production processes and producing high quality consumer products You may be experienced in change management, CI, planning and organizing factory improvement initiatives This could suit a high potential graduate in operations, engineering or related technical discipline or a proven production shift leader / Supervisor, hoping to take more responsibility for a leadership area role, on shift, operating with complete autonomy What we can offer Dayshift Production Team Manager Days Shift Work Work at a best-in-class, an award-winning site Automated facility Excellent pension and benefits company discount Free onsite parking For more information on this role, please contact James Forsyth or send a copy of your CV to (url removed) Candidates who are currently a Shift Manager, Days Production Team Leader, Manufacturing Team Leader, Production Shift Leader,Production Team Supervisor, FLM, Frontline Manager, Area Production Manager, Shift Leader, Process Shift Manager, Packing Hall Leader, Packaging Manager, may be suitable for this position. Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Jan 16, 2026
Full time
Job Title: Production Team Manager - Dayshift 4 on 4 off 7am - 7pm, NO NIGHTS Location: Harrogate Knaresbrough A1 area, commutable from parts of Bradford, Wakefield, York, Wetherby, Leeds etc On-site production lead role on dayshift Pay Range: £35k - £38k Dayshift Bonus, excellent pension, overtime and benefits Contract Type: Permanent Our client is renowned and admired FMCG multi-site manufacturer, enjoying UK dominance and market-leading status in their category sector. An opportunity has arisen for a Production Team Manager, working day shifts, NO NIGHTS. Key Responsibilities Production Team Manager - Dayshift A hands-on production and manufacturing team lead, controlling the movement of all raw materials through to packaged finished goods in your area, planning and scheduling production to meet customer needs within quality, time and cost specifications You will manage a small team across several lines in a process and production area Responsible for both the day-to-day to day management of technical and production operations professionals in your area, via your established management team; as well as coordinating and driving development projects which will lead towards performance improvements, cost reduction and greater competitiveness The role will involve a significant amount of Change Management in all areas of manufacturing, engineering and operations You will provide technical support and analysis, including the utilisation of industrial performance and continuous improvement tools Qualifications & Requirements Production Team Manager - Dayshift Ideally you will be of graduate calibre, with an understanding of all areas of factory operations. You will also possess FMCG, Food and Drink, Automotive, Pharmaceutical or regulated fast-paced manufacturing industry experience You will have a genuine interest in maximising production processes and producing high quality consumer products You may be experienced in change management, CI, planning and organizing factory improvement initiatives This could suit a high potential graduate in operations, engineering or related technical discipline or a proven production shift leader / Supervisor, hoping to take more responsibility for a leadership area role, on shift, operating with complete autonomy What we can offer Dayshift Production Team Manager Days Shift Work Work at a best-in-class, an award-winning site Automated facility Excellent pension and benefits company discount Free onsite parking For more information on this role, please contact James Forsyth or send a copy of your CV to (url removed) Candidates who are currently a Shift Manager, Days Production Team Leader, Manufacturing Team Leader, Production Shift Leader,Production Team Supervisor, FLM, Frontline Manager, Area Production Manager, Shift Leader, Process Shift Manager, Packing Hall Leader, Packaging Manager, may be suitable for this position. Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
The Alan Turing Institute Named in honour of Alan Turing , the Institute is a place for inspiring, exciting work and we need passionate, and innovative people who want to use their skills to contribute to our mission to make great leaps in data science and AI research to change the world for the better. Please find more information about us here BACKGROUND The Turing has recently been awarded a £1m EPSRC research grant to develop AI methods that can support and enhance intelligence analysis for national security and defence . For this project, the Turing will lead an interdisciplinary consortium that also includes Warwick, Southampton, Dundee and Cardiff Universities, working closely with UK government defence and national security partners. The project, entitled AI Intelligence Triage & Acquisition Support for Human-centred Analysis (AiTASHA), aims to improve the speed and confidence of intelligence analysts assessments by building new AI tools that can work alongside human analysts. CANDIDATE PROFILE We are seeking a highly skilled Senior Research Associate, to conduct internationally leading research in machine learning, with applications to intelligence analysis. This role will involve investigating and developing methods that will allow deep learning models to identify subsets of data with the highest potential for reducing uncertainty of model outputs, leveraging and building on existing methods in ML explainability, interpretability, and uncertainty quantification. The ideal candidate will be experienced working with stakeholders and guide more junior members of the team. Eligibility for Security Check (SC) clearance is a requirement. Eligibility criteria and further information on the process can be found on the government website . Successful candidates will be subject to a Dstl research workers form check at offer stage. KEY DUTIES Play a leading role in undertaking high-quality research, actively contributing to, and steering the broader research aims of the Defence and National Security Grand Challenge. Provide technical leadership for research projects, ensuring successful outcomes, including that research outcomes meet our government partners requirements and can be deployed in the real world. Contribute to, and lead where required, interdisciplinary research teams spanning multiple partner organisations. Contribute to software development including planning, execution and package release and management. Be a point of contact, supporting the PI in engaging with stakeholders regarding projects and deputising for the PI in meetings where necessary. Person Specification A PhD (or equivalent experience and/or qualification) in a field with significant use of both computer programming and advanced statistical or numerical methods, e.g., machine learning, AI, computer science, mathematics, statistics, physics, engineering. Practical experience developing and applying Machine Learning to real world problems OR strong theoretical knowledge and academic experience with Machine Learning and adjacent topics. Significant experience in developing and applying computer vision and/or large language models, OR significant experience in machine learning interpretability, explainability, and/or uncertainty quantification. Experience developing software in a scientific computing context, ideally using Python/Pytorch, including the use of established libraries used in data science and artificial intelligence research. An understanding of the importance of good practices for producing reliable software and reproducible analyses, such as version control, issue tracking, automated testing, package management and literate analysis tools such as Jupyter. Please see our portal for a full breakdown of the role. Terms and Conditions This post is offered on a fixed term basis, for two years from the start date, with an annual salary is £56,840-£58,482 plus excellent benefits, including flexible working and family friendly policies, Employee-only benefits guide The Alan Turing Institute The Alan Turing Institute is based at the British Library. We expect staff to come to our office at least 4 days per month. Some roles may require more days in the office; the hiring manager will be able to confirm this during the interview. Application procedure Please see our jobs portal for details on how to apply. Please read carefully and note the specification instructions of what to include in your covering letter when applying. CLOSING DATE FOR APPLICATIONS: Sunday 11th January 2026 at 23:59 (London UK, GMT) Interviews will take place in late January after the shortlisting process has been completed. The successful candidate will need to be in post by or close to April 2026 Equality Diversity and Inclusion We are committed to making sure our recruitment process is accessible and inclusive. This includes making reasonable adjustments for candidates who have a disability or long-term condition. Please contact us at .
Jan 16, 2026
Full time
The Alan Turing Institute Named in honour of Alan Turing , the Institute is a place for inspiring, exciting work and we need passionate, and innovative people who want to use their skills to contribute to our mission to make great leaps in data science and AI research to change the world for the better. Please find more information about us here BACKGROUND The Turing has recently been awarded a £1m EPSRC research grant to develop AI methods that can support and enhance intelligence analysis for national security and defence . For this project, the Turing will lead an interdisciplinary consortium that also includes Warwick, Southampton, Dundee and Cardiff Universities, working closely with UK government defence and national security partners. The project, entitled AI Intelligence Triage & Acquisition Support for Human-centred Analysis (AiTASHA), aims to improve the speed and confidence of intelligence analysts assessments by building new AI tools that can work alongside human analysts. CANDIDATE PROFILE We are seeking a highly skilled Senior Research Associate, to conduct internationally leading research in machine learning, with applications to intelligence analysis. This role will involve investigating and developing methods that will allow deep learning models to identify subsets of data with the highest potential for reducing uncertainty of model outputs, leveraging and building on existing methods in ML explainability, interpretability, and uncertainty quantification. The ideal candidate will be experienced working with stakeholders and guide more junior members of the team. Eligibility for Security Check (SC) clearance is a requirement. Eligibility criteria and further information on the process can be found on the government website . Successful candidates will be subject to a Dstl research workers form check at offer stage. KEY DUTIES Play a leading role in undertaking high-quality research, actively contributing to, and steering the broader research aims of the Defence and National Security Grand Challenge. Provide technical leadership for research projects, ensuring successful outcomes, including that research outcomes meet our government partners requirements and can be deployed in the real world. Contribute to, and lead where required, interdisciplinary research teams spanning multiple partner organisations. Contribute to software development including planning, execution and package release and management. Be a point of contact, supporting the PI in engaging with stakeholders regarding projects and deputising for the PI in meetings where necessary. Person Specification A PhD (or equivalent experience and/or qualification) in a field with significant use of both computer programming and advanced statistical or numerical methods, e.g., machine learning, AI, computer science, mathematics, statistics, physics, engineering. Practical experience developing and applying Machine Learning to real world problems OR strong theoretical knowledge and academic experience with Machine Learning and adjacent topics. Significant experience in developing and applying computer vision and/or large language models, OR significant experience in machine learning interpretability, explainability, and/or uncertainty quantification. Experience developing software in a scientific computing context, ideally using Python/Pytorch, including the use of established libraries used in data science and artificial intelligence research. An understanding of the importance of good practices for producing reliable software and reproducible analyses, such as version control, issue tracking, automated testing, package management and literate analysis tools such as Jupyter. Please see our portal for a full breakdown of the role. Terms and Conditions This post is offered on a fixed term basis, for two years from the start date, with an annual salary is £56,840-£58,482 plus excellent benefits, including flexible working and family friendly policies, Employee-only benefits guide The Alan Turing Institute The Alan Turing Institute is based at the British Library. We expect staff to come to our office at least 4 days per month. Some roles may require more days in the office; the hiring manager will be able to confirm this during the interview. Application procedure Please see our jobs portal for details on how to apply. Please read carefully and note the specification instructions of what to include in your covering letter when applying. CLOSING DATE FOR APPLICATIONS: Sunday 11th January 2026 at 23:59 (London UK, GMT) Interviews will take place in late January after the shortlisting process has been completed. The successful candidate will need to be in post by or close to April 2026 Equality Diversity and Inclusion We are committed to making sure our recruitment process is accessible and inclusive. This includes making reasonable adjustments for candidates who have a disability or long-term condition. Please contact us at .
Government Digital & Data
Hanslope, Buckinghamshire
Location Hanslope, South East England, MK19 7BH About the job Job summary At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Job description Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it's creating bespoke, secure software, offering programme and application support or moving an entire embassy's servers to a Cloud platform. No matter the task, they are on hand to support. Now, you've got the opportunity to join them. Providing innovation to government partners Delivering best-in-class solutions Working at the cutting-edge of technology It all matters Manage and deliver a wide range of vital government security projects When you join us in this significant senior role you'll take personal ownership of the delivery of a range of exciting digital, data and technology projects that underpin secure government operations. Working with colleagues in the FCDO, National Security and Defence, you'll be responsible for writing business cases, translating requirements and realising benefits while keeping a close eye on costs, quality and time constraints. We'll also expect you to identify opportunities to develop new and repeat business while embedding rigorous project risk and change management processes. Ready to build and maintain strong relationships with other senior leaders, technical teams, government partners and other important stakeholders, you'll be committed to ensuring compliance with our Programme Operating Framework, and make a major contribution to business cases, assurance reviews and reporting. Additional tasks will include championing user needs, accessibility and service design principles throughout the lifecycle of each project, leading the preparation for GDS assessments on internal governance boards, and collaborating with researchers, designers and technical architects to ensure services are secure, scalable and effective. Use all your project management skills as you help to defend the nation's interests To be a success in this vital role you'll be a natural leader, motivating communicator and inspirational team player, with plenty of experience of working at pace in a matrix organisation of similar complexity to ours. Capable of managing and appraising the performance of project management team members, and creating a positive working environment that encourages the reduction of delivery costs, you should possess the skills to manage large budgets and risks. It's also important that you have a strong understanding of Government functional standards relating to project delivery, Secure by Design principles and Agile delivery methodologies. When it comes to qualifications we'll look for APM PMQ, PRINCE2, Agile Project Management or equivalent certification, and familiarity with project tools such as MS Project. Experience of working in FCDO Services or a similar secure government organisation would be desirable, as would hands-on knowledge of resource management, development and allocation processes. In addition, it would be an advantage if you have an understanding of our organisation's financial and commercial processes, and experience of delivering digital or technical projects in secure or government environments. Discover the support you need to grow your career further But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/ To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match Person specification We are looking for people with: APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. . Strong understanding of Government Functional Standards in project delivery; Secure by Design principles and agile delivery methodologies. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership. Familiarity with project tools such as MS Project or equivalent Qualifications APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Making Effective Decisions Technical skills We'll assess you against these technical skills during the selection process: Commercial Awareness APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership Familiarity with project tools such as MS Project or equivalent We only ask for evidence of these technical skills on your application form: APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership Familiarity with project tools such as MS Project or equivalent
Jan 16, 2026
Full time
Location Hanslope, South East England, MK19 7BH About the job Job summary At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Job description Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it's creating bespoke, secure software, offering programme and application support or moving an entire embassy's servers to a Cloud platform. No matter the task, they are on hand to support. Now, you've got the opportunity to join them. Providing innovation to government partners Delivering best-in-class solutions Working at the cutting-edge of technology It all matters Manage and deliver a wide range of vital government security projects When you join us in this significant senior role you'll take personal ownership of the delivery of a range of exciting digital, data and technology projects that underpin secure government operations. Working with colleagues in the FCDO, National Security and Defence, you'll be responsible for writing business cases, translating requirements and realising benefits while keeping a close eye on costs, quality and time constraints. We'll also expect you to identify opportunities to develop new and repeat business while embedding rigorous project risk and change management processes. Ready to build and maintain strong relationships with other senior leaders, technical teams, government partners and other important stakeholders, you'll be committed to ensuring compliance with our Programme Operating Framework, and make a major contribution to business cases, assurance reviews and reporting. Additional tasks will include championing user needs, accessibility and service design principles throughout the lifecycle of each project, leading the preparation for GDS assessments on internal governance boards, and collaborating with researchers, designers and technical architects to ensure services are secure, scalable and effective. Use all your project management skills as you help to defend the nation's interests To be a success in this vital role you'll be a natural leader, motivating communicator and inspirational team player, with plenty of experience of working at pace in a matrix organisation of similar complexity to ours. Capable of managing and appraising the performance of project management team members, and creating a positive working environment that encourages the reduction of delivery costs, you should possess the skills to manage large budgets and risks. It's also important that you have a strong understanding of Government functional standards relating to project delivery, Secure by Design principles and Agile delivery methodologies. When it comes to qualifications we'll look for APM PMQ, PRINCE2, Agile Project Management or equivalent certification, and familiarity with project tools such as MS Project. Experience of working in FCDO Services or a similar secure government organisation would be desirable, as would hands-on knowledge of resource management, development and allocation processes. In addition, it would be an advantage if you have an understanding of our organisation's financial and commercial processes, and experience of delivering digital or technical projects in secure or government environments. Discover the support you need to grow your career further But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/ To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match Person specification We are looking for people with: APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. . Strong understanding of Government Functional Standards in project delivery; Secure by Design principles and agile delivery methodologies. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership. Familiarity with project tools such as MS Project or equivalent Qualifications APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Making Effective Decisions Technical skills We'll assess you against these technical skills during the selection process: Commercial Awareness APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership Familiarity with project tools such as MS Project or equivalent We only ask for evidence of these technical skills on your application form: APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership Familiarity with project tools such as MS Project or equivalent
KHR is pleased to partner with a leading Kent-based manufacturer. Due to ongoing expansion, they are currently recruiting an experienced Compliance Manager to join their team on a full-time, permanent basis. Responsibilities will include: Overseeing prototype testing (both in-house and external) to ensure correct required the specification is achieved. Act as internal subject matter specialist, advising colleagues and peers to technical queries as appropriate. Developing and maintaining a highly accurate certification system including Test Reports, Classification Reports, EXAPs (Extended Field of Application Reports), Declaration of Performance reports, ensuring all documentation is up-to-date and appropriately accessible. Input to and validation of technical content of Company documentation. (Technical drawings/specifications, brochures, IO+Ms, labelling, sales/purchasing documentation). Conducting audits, developing procedures, and assessing and reporting potential risks and proposing improvements. ERP system - Overseeing data within the company ERP system, primarily outputs of configurations and cutting sheets data will be necessary for existing and new products. Keep up to date with current trends, practices, market developments, standards and regulatory changes that impact on the company's products and procedures. Experience/Qualities Required: Extensive industry experience required including in-depth understanding and knowledge of compliance, audit and certification requirements. Ability to act internally as a subject matter expert with an in-depth understanding of relevant regulations and legislation. Experience in working with accreditation bodies, trade associations, etc. with proven ability to build good relationships. Must possess good analytical and problem-solving skills with a methodical approach to achieving results. High attention to detail with excellent organisational and record-keeping skills. Excellent, verbal and written communication skills, with the ability to convey technical information to a range of audiences. Very proficient in Microsoft Office packages. Proven ability to work competently both on own initiative and as part of a team. This is a fantastic opportunity to join a rapidly expanding, well-established manufacturing business that can offer ongoing career development. Hours for this role are Monday to Friday 8 am-4.30pm. At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market Become part of our in-house talent pool and be in the first place our team of Consultants search. Preferred time to be contacted: Morning Afternoon Evening Attach Your CV Are you an Employer? KHR understand how important it is to find the right person, team fit, work ethic and skill set for your company. KHR were extremely helpful throughout the recruitment process, keeping me updated on the current status of my application, answering all queries I had Just wanted to send you a quick note to let you know that I handed my notice in today so I'm all set for my start with. Thank you so much for all of y I highly recommend KHR. They are excellent at reading your skills and personality attributes and finding the perfect fit. They are thorough in communi KHR were extremely helpful throughout the recruitment process, keeping me updated on the current status of my application, answering all queries I had Just wanted to send you a quick note to let you know that I handed my notice in today so I'm all set for my start with. Thank you so much for all of y
Jan 16, 2026
Full time
KHR is pleased to partner with a leading Kent-based manufacturer. Due to ongoing expansion, they are currently recruiting an experienced Compliance Manager to join their team on a full-time, permanent basis. Responsibilities will include: Overseeing prototype testing (both in-house and external) to ensure correct required the specification is achieved. Act as internal subject matter specialist, advising colleagues and peers to technical queries as appropriate. Developing and maintaining a highly accurate certification system including Test Reports, Classification Reports, EXAPs (Extended Field of Application Reports), Declaration of Performance reports, ensuring all documentation is up-to-date and appropriately accessible. Input to and validation of technical content of Company documentation. (Technical drawings/specifications, brochures, IO+Ms, labelling, sales/purchasing documentation). Conducting audits, developing procedures, and assessing and reporting potential risks and proposing improvements. ERP system - Overseeing data within the company ERP system, primarily outputs of configurations and cutting sheets data will be necessary for existing and new products. Keep up to date with current trends, practices, market developments, standards and regulatory changes that impact on the company's products and procedures. Experience/Qualities Required: Extensive industry experience required including in-depth understanding and knowledge of compliance, audit and certification requirements. Ability to act internally as a subject matter expert with an in-depth understanding of relevant regulations and legislation. Experience in working with accreditation bodies, trade associations, etc. with proven ability to build good relationships. Must possess good analytical and problem-solving skills with a methodical approach to achieving results. High attention to detail with excellent organisational and record-keeping skills. Excellent, verbal and written communication skills, with the ability to convey technical information to a range of audiences. Very proficient in Microsoft Office packages. Proven ability to work competently both on own initiative and as part of a team. This is a fantastic opportunity to join a rapidly expanding, well-established manufacturing business that can offer ongoing career development. Hours for this role are Monday to Friday 8 am-4.30pm. At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market Become part of our in-house talent pool and be in the first place our team of Consultants search. Preferred time to be contacted: Morning Afternoon Evening Attach Your CV Are you an Employer? KHR understand how important it is to find the right person, team fit, work ethic and skill set for your company. KHR were extremely helpful throughout the recruitment process, keeping me updated on the current status of my application, answering all queries I had Just wanted to send you a quick note to let you know that I handed my notice in today so I'm all set for my start with. Thank you so much for all of y I highly recommend KHR. They are excellent at reading your skills and personality attributes and finding the perfect fit. They are thorough in communi KHR were extremely helpful throughout the recruitment process, keeping me updated on the current status of my application, answering all queries I had Just wanted to send you a quick note to let you know that I handed my notice in today so I'm all set for my start with. Thank you so much for all of y
At Saint-Gobain Ecophon, we are looking for a Technical Support Advisor to join our technical team. This role will be responsible for delivering on-site support to our customers ranging from offering technical advice, to delivering on-site training sessions. Saint-Gobain Ecophon develops, manufactures and markets acoustic products and systems that contribute to a good working environment by enhancing people's well-being and performance. This is a national, field-based role with extensive travel required due to where clients are located - this role would suit someone with great transport links living centrally in the UK. As such, a full UK driving license will be required. What you will be doing: Providing advice, guidance and training for Ecophon products across stakeholders Spending time on-site with clients, ceiling contractors and tier 1 main contractors across the UK & Ireland Ensuring our systems are correctly installed to the level of quality required to ensure they reach their design performance Using our technologies - including showpad to support the management of technical information and literature Supporting the development of our digital services across VR, BIM and LightYX What we're looking for: Strong technical understanding of acoustic solutions, or building materials Proven experience in a customer-facing role, ideally within construction or manufacturing Ability to interpret technical drawings/specifications and communicate solutions clearly Be adaptable, flexible and able to self-motivate A willingness to frequently travel across the UK & Ireland Are Ecophon and Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction, improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision-making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting, but we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person. We look forward to hearing from you!
Jan 16, 2026
Full time
At Saint-Gobain Ecophon, we are looking for a Technical Support Advisor to join our technical team. This role will be responsible for delivering on-site support to our customers ranging from offering technical advice, to delivering on-site training sessions. Saint-Gobain Ecophon develops, manufactures and markets acoustic products and systems that contribute to a good working environment by enhancing people's well-being and performance. This is a national, field-based role with extensive travel required due to where clients are located - this role would suit someone with great transport links living centrally in the UK. As such, a full UK driving license will be required. What you will be doing: Providing advice, guidance and training for Ecophon products across stakeholders Spending time on-site with clients, ceiling contractors and tier 1 main contractors across the UK & Ireland Ensuring our systems are correctly installed to the level of quality required to ensure they reach their design performance Using our technologies - including showpad to support the management of technical information and literature Supporting the development of our digital services across VR, BIM and LightYX What we're looking for: Strong technical understanding of acoustic solutions, or building materials Proven experience in a customer-facing role, ideally within construction or manufacturing Ability to interpret technical drawings/specifications and communicate solutions clearly Be adaptable, flexible and able to self-motivate A willingness to frequently travel across the UK & Ireland Are Ecophon and Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction, improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision-making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting, but we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person. We look forward to hearing from you!
About Amiqus Amiqus is the UK s most trusted compliance and onboarding platform, enabling simple, fast and secure access to products and services online. Whether moving home, changing jobs or looking for professional help, our software makes it easy for everyone involved. We re trusted by Governments, NHS, Banks and 600+ regulated organisations across sectors in the UK to help people get to work on the things that matter, faster. Why join us now? We re one of the UK s fastest growing tech companies, ranked by Deloitte Fast50 and part of Tech Nation s Future Fifty 2024 cohort. We re scaling sustainably, backed by external investment on a 10x plan tracking from £5m ARR, with expectations to exceed £50m ARR within four years. We re purpose driven, ambitious and make an impact in the work we do which is underpinned by trust in our systems and infrastructure. As we succeed, we share in our success across all levels and roles. Our offer You ll work with outstanding people across teams of up to 8-10 in a cross functional approach. The work you ll do will be challenging but with the collaborative support of other high performing people. Competitive salary plus share options build your career and make progress as we scale 12 development days each year, designed for up-skilling and meaningful growth plus a learning budget to support relevant courses and development opportunities Quarterly in-person meetups and team events to celebrate successes, review team performance and implement change linked to our growth plans Private health cover with Vitality and a suite of insurance benefits for peace of mind 34 days of annual leave to rest and recharge 5% matched pension contribution on qualifying earnings look after your future self About the role We re looking for a technically strong Engineering Manager someone who combines leadership, systems thinking and hands-on technical experience to guide a growing team and shape how we build our product. You ll: Line-manage up to 10 engineers through monthly 1:1s, coaching and progression support, helping them grow into confident, high-performing problem solvers rather than simple executors of requirements Partner closely with product managers to understand client value, anticipating needs and shaping the technical approach before problems arise Write, review and champion clear, pragmatic technical specifications that align with product goals Guide engineering standards and architectural decisions that balance scalability with speed Collaborate with other engineering managers and technical leads to deliver cohesive, cross-functional outcomes Work across multiple teams across our Adoption Pillar (building and supporting capability that will help us attract and retain new and existing clients). Ensure engineering alignment, shared standards, and cohesive delivery across our platform / products. Contribute to technical discussions and support engineers in finding sustainable, scalable solutions We re growing quickly and work on a cross functional basis. Sometimes you ll need to challenge convention, make pragmatic trade-offs and stay comfortable when things aren t fully defined. We don t separate product and engineering we work as one team, solving problems together. This role isn t about simply running ceremonies agile facilitation rotates among engineers. Your focus is technical clarity, people growth and delivering meaningful product impact through collaboration and supporting informed engineering decisions. Your Responsibilities Own the end-to-end delivery of the engineering roadmap, ensuring work is well defined, prioritised and shipped predictably. Optimise delivery velocity and flow, improving how the team plans, scopes and executes work without sacrificing quality. Proactively identify, surface and remove blockers and risks, whether technical, organisational or product-related. Own resource and capacity planning for the team, including skills coverage, workload balance, hiring needs and succession planning. Set and maintain high engineering standards across code quality, performance, security, observability and operational resilience. Act as the technical escalation point for complex delivery challenges and architectural trade-offs. You won t be expected to regularly write code, but you will be expected to understand the architecture deeply enough to support engineers. Support incident response and production issues when required, ensuring learnings translate into concrete platform and process improvements. Develop engineers through coaching, feedback and structured growth, building a high-trust, high-accountability, cross functional and team culture. In a perfect world, we d hire someone who has: Several years experience managing software engineers and have previously worked as a hands-on developer (ideally at a senior or staff level before moving into management) You ve helped teams evolve from delivery-focused to outcome-driven, developing high-performing engineering cultures You ve worked in a start-up/scale-up or product-focused environment where delivery pace and pragmatism matter You re proactive, technically fluent and confident writing and reviewing specs, proposals and architecture decisions You think in systems, connecting engineering choices directly to product outcomes You collaborate instinctively product vs. engineering vs everyone else isn t how you operate You lead with context, empathy and trust, helping your team move fast without chaos You re comfortable influencing across teams and shaping the technical direction of the product You thrive in ambiguity and see change as an opportunity to learn and improve Who are you? You ll have experience leading teams through meaningful growth or change, whether scaling a product, evolving an architecture, or leveling up engineering maturity. Are commercially aware, understanding how engineering decisions directly impact revenue, user experience and time to value. Have worked closely with clients, partners or previously been part of a client-facing team, and value fast feedback loops. Are comfortable operating between strategy and delivery, zooming out when needed but never losing sight of execution. Communicate with clarity, calm and credibility, especially when things are uncertain or under pressure. Prefer outcomes over process, and are suspicious of ceremony for its own sake. Are happy getting into the real-world detail when required, even when that means rolling up your sleeves. Build psychological safety and accountability in equal measure. Enjoy learning, sharing context and making the people around you better. Our interview process We think it s important to have an open and transparent process. The process might vary slightly depending on role and level but here s what to expect: Initial screening call with our People Experience team Engineering and leadership interview with our Lead Engineering Manager and one other Engineering Manager Product partnership interviews with the our Commercial Director and Product Lead Informal group session with 3 to 5 engineers that you would line-manage or work closely with Diverse perspectives and people of all backgrounds are welcome at Amiqus. We recognise that building an inclusive workplace requires proactivity and commitment. We acknowledge our moral and legal responsibilities to promote equal opportunities and pursue equality in our work. If we can make preparations to make sure you have a positive interview experience, please let us know. As you might expect, we care about privacy and we have a privacy policy specific for job applicants which explains how we handle your information and data.
Jan 16, 2026
Full time
About Amiqus Amiqus is the UK s most trusted compliance and onboarding platform, enabling simple, fast and secure access to products and services online. Whether moving home, changing jobs or looking for professional help, our software makes it easy for everyone involved. We re trusted by Governments, NHS, Banks and 600+ regulated organisations across sectors in the UK to help people get to work on the things that matter, faster. Why join us now? We re one of the UK s fastest growing tech companies, ranked by Deloitte Fast50 and part of Tech Nation s Future Fifty 2024 cohort. We re scaling sustainably, backed by external investment on a 10x plan tracking from £5m ARR, with expectations to exceed £50m ARR within four years. We re purpose driven, ambitious and make an impact in the work we do which is underpinned by trust in our systems and infrastructure. As we succeed, we share in our success across all levels and roles. Our offer You ll work with outstanding people across teams of up to 8-10 in a cross functional approach. The work you ll do will be challenging but with the collaborative support of other high performing people. Competitive salary plus share options build your career and make progress as we scale 12 development days each year, designed for up-skilling and meaningful growth plus a learning budget to support relevant courses and development opportunities Quarterly in-person meetups and team events to celebrate successes, review team performance and implement change linked to our growth plans Private health cover with Vitality and a suite of insurance benefits for peace of mind 34 days of annual leave to rest and recharge 5% matched pension contribution on qualifying earnings look after your future self About the role We re looking for a technically strong Engineering Manager someone who combines leadership, systems thinking and hands-on technical experience to guide a growing team and shape how we build our product. You ll: Line-manage up to 10 engineers through monthly 1:1s, coaching and progression support, helping them grow into confident, high-performing problem solvers rather than simple executors of requirements Partner closely with product managers to understand client value, anticipating needs and shaping the technical approach before problems arise Write, review and champion clear, pragmatic technical specifications that align with product goals Guide engineering standards and architectural decisions that balance scalability with speed Collaborate with other engineering managers and technical leads to deliver cohesive, cross-functional outcomes Work across multiple teams across our Adoption Pillar (building and supporting capability that will help us attract and retain new and existing clients). Ensure engineering alignment, shared standards, and cohesive delivery across our platform / products. Contribute to technical discussions and support engineers in finding sustainable, scalable solutions We re growing quickly and work on a cross functional basis. Sometimes you ll need to challenge convention, make pragmatic trade-offs and stay comfortable when things aren t fully defined. We don t separate product and engineering we work as one team, solving problems together. This role isn t about simply running ceremonies agile facilitation rotates among engineers. Your focus is technical clarity, people growth and delivering meaningful product impact through collaboration and supporting informed engineering decisions. Your Responsibilities Own the end-to-end delivery of the engineering roadmap, ensuring work is well defined, prioritised and shipped predictably. Optimise delivery velocity and flow, improving how the team plans, scopes and executes work without sacrificing quality. Proactively identify, surface and remove blockers and risks, whether technical, organisational or product-related. Own resource and capacity planning for the team, including skills coverage, workload balance, hiring needs and succession planning. Set and maintain high engineering standards across code quality, performance, security, observability and operational resilience. Act as the technical escalation point for complex delivery challenges and architectural trade-offs. You won t be expected to regularly write code, but you will be expected to understand the architecture deeply enough to support engineers. Support incident response and production issues when required, ensuring learnings translate into concrete platform and process improvements. Develop engineers through coaching, feedback and structured growth, building a high-trust, high-accountability, cross functional and team culture. In a perfect world, we d hire someone who has: Several years experience managing software engineers and have previously worked as a hands-on developer (ideally at a senior or staff level before moving into management) You ve helped teams evolve from delivery-focused to outcome-driven, developing high-performing engineering cultures You ve worked in a start-up/scale-up or product-focused environment where delivery pace and pragmatism matter You re proactive, technically fluent and confident writing and reviewing specs, proposals and architecture decisions You think in systems, connecting engineering choices directly to product outcomes You collaborate instinctively product vs. engineering vs everyone else isn t how you operate You lead with context, empathy and trust, helping your team move fast without chaos You re comfortable influencing across teams and shaping the technical direction of the product You thrive in ambiguity and see change as an opportunity to learn and improve Who are you? You ll have experience leading teams through meaningful growth or change, whether scaling a product, evolving an architecture, or leveling up engineering maturity. Are commercially aware, understanding how engineering decisions directly impact revenue, user experience and time to value. Have worked closely with clients, partners or previously been part of a client-facing team, and value fast feedback loops. Are comfortable operating between strategy and delivery, zooming out when needed but never losing sight of execution. Communicate with clarity, calm and credibility, especially when things are uncertain or under pressure. Prefer outcomes over process, and are suspicious of ceremony for its own sake. Are happy getting into the real-world detail when required, even when that means rolling up your sleeves. Build psychological safety and accountability in equal measure. Enjoy learning, sharing context and making the people around you better. Our interview process We think it s important to have an open and transparent process. The process might vary slightly depending on role and level but here s what to expect: Initial screening call with our People Experience team Engineering and leadership interview with our Lead Engineering Manager and one other Engineering Manager Product partnership interviews with the our Commercial Director and Product Lead Informal group session with 3 to 5 engineers that you would line-manage or work closely with Diverse perspectives and people of all backgrounds are welcome at Amiqus. We recognise that building an inclusive workplace requires proactivity and commitment. We acknowledge our moral and legal responsibilities to promote equal opportunities and pursue equality in our work. If we can make preparations to make sure you have a positive interview experience, please let us know. As you might expect, we care about privacy and we have a privacy policy specific for job applicants which explains how we handle your information and data.
Location Relaxed Hybrid and Flexible Working Environment About the job Job summary Registers of Scotland (RoS) Join an award-winning organisation recognised for its technology and innovation. RoS is a world-leading pioneer in land and property registration. We work to create data-led, digital solutions for the people of Scotland. Our full-stack teams design, architect, and build all our registration products in-house. The Role We are seeking a technically skilled and people-focused SOC Technical Team Lead to join our Cyber Security team at Registers of Scotland. This role provides both technical leadership and line management for the Security Operations Centre (SOC) team, ensuring the delivery of high-quality threat detection, incident response, and vulnerability management services. We're looking for candidates with at least three years experience in a Security Operations Centre or similar environment, to ensure they bring the hands-on expertise and operational insight needed to lead effective incident response and support a high-performing security team. As SOC Technical Team Lead, you'll lead a team of analysts and work closely with cyber engineers to develop and automate threat detection and response playbooks. A key part of the role is ensuring SOC processes are fully integrated with existing ITSM workflows and that service levels are monitored and reported through agreed SLA/OLA metrics and outcome-driven key performance indicators. Please note we have partnered with an agency for this position and will be accepting applications via their website. Job description On a typical day you will Provide line management, coaching, and development to SOC analysts and engineers. Lead the configuration, tuning, and maintenance of core SOC capabilities including log aggregation, alerting, correlation, threat detection, and response tooling. Collaborate with cyber engineers to develop and automate detection logic and incident response playbooks. Work with our Technical Product Manager and Security Architect to ensure SOC capabilities align with enterprise security architecture and strategy. Develop and maintain scenario-based runbooks and technical procedures for incident response. Engage with project teams to provide security assurance for new and existing services. Drive continuous improvement in SOC operations, tooling, and team capability. Monitor and report on SOC performance, including: - SLA/OLA adherence and incident handling timelines - Volume and severity of security incidents - Average time to detect (MTTD) and respond (MTTR) to threats - Accuracy and relevance of alerts (e.g. reducing false alarms) - Coverage of threat detection across systems and services - Outcome-focused metrics such as reduced dwell time, successful containment rates, and measurable improvements in security posture Person specification Proven experience in a Security Operations Centre or operational security environment. Demonstrable experience managing or leading a technical team or function in an enterprise setting. Strong background in operating and maintaining SOC capabilities such as log management, alerting, threat detection, and incident response tooling. Experience in incident response, including leading technical investigations and developing response frameworks. Proficiency in integrating and operationalising cyber threat intelligence. Experience working with ITSM systems to manage and prioritise workloads. Experience reporting on SOC metrics including SLA/OLA performance, MTTD/MTTR, alert accuracy, and outcome-based security improvements. Excellent interpersonal and communication skills, with the ability to work effectively across technical and non-technical teams. Experience developing or implementing vulnerability management tools and processes. Familiarity with cloud security monitoring and hybrid infrastructure environments. Knowledge of relevant security frameworks such as NIST CRF, ISO 27001, NCSC CAF, and MITRE ATT&CK. Experience contributing to or leading SOC maturity assessments or improvement programmes.
Jan 16, 2026
Full time
Location Relaxed Hybrid and Flexible Working Environment About the job Job summary Registers of Scotland (RoS) Join an award-winning organisation recognised for its technology and innovation. RoS is a world-leading pioneer in land and property registration. We work to create data-led, digital solutions for the people of Scotland. Our full-stack teams design, architect, and build all our registration products in-house. The Role We are seeking a technically skilled and people-focused SOC Technical Team Lead to join our Cyber Security team at Registers of Scotland. This role provides both technical leadership and line management for the Security Operations Centre (SOC) team, ensuring the delivery of high-quality threat detection, incident response, and vulnerability management services. We're looking for candidates with at least three years experience in a Security Operations Centre or similar environment, to ensure they bring the hands-on expertise and operational insight needed to lead effective incident response and support a high-performing security team. As SOC Technical Team Lead, you'll lead a team of analysts and work closely with cyber engineers to develop and automate threat detection and response playbooks. A key part of the role is ensuring SOC processes are fully integrated with existing ITSM workflows and that service levels are monitored and reported through agreed SLA/OLA metrics and outcome-driven key performance indicators. Please note we have partnered with an agency for this position and will be accepting applications via their website. Job description On a typical day you will Provide line management, coaching, and development to SOC analysts and engineers. Lead the configuration, tuning, and maintenance of core SOC capabilities including log aggregation, alerting, correlation, threat detection, and response tooling. Collaborate with cyber engineers to develop and automate detection logic and incident response playbooks. Work with our Technical Product Manager and Security Architect to ensure SOC capabilities align with enterprise security architecture and strategy. Develop and maintain scenario-based runbooks and technical procedures for incident response. Engage with project teams to provide security assurance for new and existing services. Drive continuous improvement in SOC operations, tooling, and team capability. Monitor and report on SOC performance, including: - SLA/OLA adherence and incident handling timelines - Volume and severity of security incidents - Average time to detect (MTTD) and respond (MTTR) to threats - Accuracy and relevance of alerts (e.g. reducing false alarms) - Coverage of threat detection across systems and services - Outcome-focused metrics such as reduced dwell time, successful containment rates, and measurable improvements in security posture Person specification Proven experience in a Security Operations Centre or operational security environment. Demonstrable experience managing or leading a technical team or function in an enterprise setting. Strong background in operating and maintaining SOC capabilities such as log management, alerting, threat detection, and incident response tooling. Experience in incident response, including leading technical investigations and developing response frameworks. Proficiency in integrating and operationalising cyber threat intelligence. Experience working with ITSM systems to manage and prioritise workloads. Experience reporting on SOC metrics including SLA/OLA performance, MTTD/MTTR, alert accuracy, and outcome-based security improvements. Excellent interpersonal and communication skills, with the ability to work effectively across technical and non-technical teams. Experience developing or implementing vulnerability management tools and processes. Familiarity with cloud security monitoring and hybrid infrastructure environments. Knowledge of relevant security frameworks such as NIST CRF, ISO 27001, NCSC CAF, and MITRE ATT&CK. Experience contributing to or leading SOC maturity assessments or improvement programmes.
Overview At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, and our people are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry. Are you looking for a company where you can learn, grow and lead? Join us as an Area Account Manager covering South East and South London. We're looking for a results-driven Area Account Manager to join the Etex Building Performance team. This field-based role will be responsible for managing and developing relationships with key customers in the commercial sector, ensuring face-to-face engagement and delivering commercial growth in your region. You'll combine strong technical understanding with commercial acumen, working closely with internal teams to provide solutions that meet customer needs while contributing to our wider strategic goals. Responsibilities Deliver commercial performance targets across your designated area in line with Etex Building Performance's market strategy. Represent the full portfolio of EBP brands to new and existing commercial customers. Build and maintain strong face-to-face relationships with key stakeholders across your region. Identify opportunities for growth and actively contribute to the achievement of regional and national sales goals. Collaborate with internal technical, marketing, and specification teams to offer integrated solutions. Provide market insights and customer feedback to support continuous improvement and innovation. Qualifications Proven track record in a similar field-based sales role, with experience working independently and remotely. External sales experience within the construction industry, ideally in internal finishes such as drylining, insulation, or related systems. Benefits We are named the world's most trustworthy company in the construction sector by Newsweek and Statista in 2023! Our culture - we connect and care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people. Our "Road to Sustainability 2030" is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions. We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination. Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work (depending on the role).
Jan 16, 2026
Full time
Overview At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, and our people are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry. Are you looking for a company where you can learn, grow and lead? Join us as an Area Account Manager covering South East and South London. We're looking for a results-driven Area Account Manager to join the Etex Building Performance team. This field-based role will be responsible for managing and developing relationships with key customers in the commercial sector, ensuring face-to-face engagement and delivering commercial growth in your region. You'll combine strong technical understanding with commercial acumen, working closely with internal teams to provide solutions that meet customer needs while contributing to our wider strategic goals. Responsibilities Deliver commercial performance targets across your designated area in line with Etex Building Performance's market strategy. Represent the full portfolio of EBP brands to new and existing commercial customers. Build and maintain strong face-to-face relationships with key stakeholders across your region. Identify opportunities for growth and actively contribute to the achievement of regional and national sales goals. Collaborate with internal technical, marketing, and specification teams to offer integrated solutions. Provide market insights and customer feedback to support continuous improvement and innovation. Qualifications Proven track record in a similar field-based sales role, with experience working independently and remotely. External sales experience within the construction industry, ideally in internal finishes such as drylining, insulation, or related systems. Benefits We are named the world's most trustworthy company in the construction sector by Newsweek and Statista in 2023! Our culture - we connect and care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people. Our "Road to Sustainability 2030" is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions. We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination. Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work (depending on the role).
Locat ion Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description As the Senior IT Service Manager for the One Login Service Management team, you will lead engagement with internal and external stakeholders to ensure the needs, risks and challenges of the government services using One Login are properly understood, prioritised and communicated. These services, known as relying parties because they rely on One Login to verify their users identities and provide access, often have different technical, operational and support requirements. Your role will ensure these are managed effectively so that each service receives the right level of assurance and support when using One Login. You will play a key role in shaping and maturing the service model for One Login as it continues to evolve. This means helping ensure a consistent, high quality experience for all government services onboarded to One Login. You will work closely with Product Managers, Supplier Relationship Managers, Service Transition Managers, Technical Architects, Operational Support Teams, Data Specialists and a wide range of stakeholders across government. As a senior member of the Service Management team, you will also help embed a strong service oriented culture, promote best practice and ensure that government services receive the service quality and user experience they need to successfully use One Login. As a Senior IT Service Manager you'll: be responsible for the day to day service management provided to live relying parties. These are government services that use One Login to confirm users identities and provide access. You will provide assurance to these services and act as the main link between One Login and the services that rely on it build and maintain strong relationships with key stakeholders across the relying party services, ensuring their needs and challenges are clearly understood and supported work with relying party teams to identify service improvements and any gaps in the relying party lifecycle, helping to improve how services are onboarded and supported proactively focus on continuous improvement of both your own work and the wider service. You will work with others to improve the user experience, simplify processes and increase the efficiency of One Login services act as a point of escalation for critical issues, providing senior level support to governance meetings, service forums and working groups lead or contribute to service reviews, audits, incident reviews and service improvement initiatives, ensuring lessons are understood and acted upon help shape and mature the overall service management model for One Login, working closely with the relying party service managers and the Lead IT Service Manager Person specification We're interested in people who: have a strong understanding of service lifecycle management, including onboarding, migrations, versioning, and deprecation are comfortable taking ownership and accountability for RP services across different stages of maturity and being proactive in searching for potential problems can negotiate with and influence stakeholders, and manage relationships effectively can build long term strategic relationships and communicate clearly with RPs and evaluate current strategies to ensure business requirements are being met and exceeded where possible demonstrate ability to oversee and improve operational processes at scale have experience acting as an escalation point for live service issues, with a calm and structured approach to incident management
Jan 16, 2026
Full time
Locat ion Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description As the Senior IT Service Manager for the One Login Service Management team, you will lead engagement with internal and external stakeholders to ensure the needs, risks and challenges of the government services using One Login are properly understood, prioritised and communicated. These services, known as relying parties because they rely on One Login to verify their users identities and provide access, often have different technical, operational and support requirements. Your role will ensure these are managed effectively so that each service receives the right level of assurance and support when using One Login. You will play a key role in shaping and maturing the service model for One Login as it continues to evolve. This means helping ensure a consistent, high quality experience for all government services onboarded to One Login. You will work closely with Product Managers, Supplier Relationship Managers, Service Transition Managers, Technical Architects, Operational Support Teams, Data Specialists and a wide range of stakeholders across government. As a senior member of the Service Management team, you will also help embed a strong service oriented culture, promote best practice and ensure that government services receive the service quality and user experience they need to successfully use One Login. As a Senior IT Service Manager you'll: be responsible for the day to day service management provided to live relying parties. These are government services that use One Login to confirm users identities and provide access. You will provide assurance to these services and act as the main link between One Login and the services that rely on it build and maintain strong relationships with key stakeholders across the relying party services, ensuring their needs and challenges are clearly understood and supported work with relying party teams to identify service improvements and any gaps in the relying party lifecycle, helping to improve how services are onboarded and supported proactively focus on continuous improvement of both your own work and the wider service. You will work with others to improve the user experience, simplify processes and increase the efficiency of One Login services act as a point of escalation for critical issues, providing senior level support to governance meetings, service forums and working groups lead or contribute to service reviews, audits, incident reviews and service improvement initiatives, ensuring lessons are understood and acted upon help shape and mature the overall service management model for One Login, working closely with the relying party service managers and the Lead IT Service Manager Person specification We're interested in people who: have a strong understanding of service lifecycle management, including onboarding, migrations, versioning, and deprecation are comfortable taking ownership and accountability for RP services across different stages of maturity and being proactive in searching for potential problems can negotiate with and influence stakeholders, and manage relationships effectively can build long term strategic relationships and communicate clearly with RPs and evaluate current strategies to ensure business requirements are being met and exceeded where possible demonstrate ability to oversee and improve operational processes at scale have experience acting as an escalation point for live service issues, with a calm and structured approach to incident management
