Technical Sales Manager Salary: £40,000 £65,000 (DOE) Global Role Hybrid Working Head Office Redditch An established, engineering led manufacturer is looking to appoint a Technical Sales Manager to help drive growth across global markets. This is a rare opportunity to join a small, close knit team where youll have real influence, direct access to senior leadership, and the freedom to run your o click apply for full job details
Feb 05, 2026
Full time
Technical Sales Manager Salary: £40,000 £65,000 (DOE) Global Role Hybrid Working Head Office Redditch An established, engineering led manufacturer is looking to appoint a Technical Sales Manager to help drive growth across global markets. This is a rare opportunity to join a small, close knit team where youll have real influence, direct access to senior leadership, and the freedom to run your o click apply for full job details
Founded in Austria in 2016, iov42 was born out of a bold vision: to unlock the potential of secure, transparent, and trustworthy data sharing across the world's most complex industries. Today, our team of experts spans 12 different nationalities and operates across Europe, bringing together a wealth of diverse perspectives and technical know-how to solve the unique challenges of our globalised economy. About Interu: We are passionate about the impact our product is making, especially in sectors like sustainable supply chain management and traceability. Our flagship application, Interu (interu.io ), is enabling organisations to track forest risk commodities across their supply chains and meet sustainability targets and regulations. By doing so, we are helping combat deforestation and the illicit trade in commodity supplies. Designed for scalability, Interu supports an ever growing number of supply chains and organisations, with the flexibility to onboard other industries and products seamlessly. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day-to-day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success: proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding: create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding: deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply chain. Professional Services: deliver ad hoc tailored services that extend value beyond the core SaaS deliverables and subscription. User Support: ensure timely response and resolution of user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting: provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration: gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution roadmap. Sales collaboration: closely work with the Sales team to position the Customer Success programme during pre Sales, ensure subscription renewal at all clients; and generate, elevate and help convert up sell and cross sell opportunities. Marketing collaboration: develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ) Operations: as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions (e.g. writing playbooks, deploying new tools, enhancing and documenting processes ) About you 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities Clear verbal and written communicator, English business fluency essential English and Dutch business fluency essential, German would be an added plus Excellent presentation skills, capable of commanding advanced discussions with the client's C Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer first attitude Highly organised with great attention to detail Self motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London WeWork office A technical challenge on a project that can make a difference
Feb 05, 2026
Full time
Founded in Austria in 2016, iov42 was born out of a bold vision: to unlock the potential of secure, transparent, and trustworthy data sharing across the world's most complex industries. Today, our team of experts spans 12 different nationalities and operates across Europe, bringing together a wealth of diverse perspectives and technical know-how to solve the unique challenges of our globalised economy. About Interu: We are passionate about the impact our product is making, especially in sectors like sustainable supply chain management and traceability. Our flagship application, Interu (interu.io ), is enabling organisations to track forest risk commodities across their supply chains and meet sustainability targets and regulations. By doing so, we are helping combat deforestation and the illicit trade in commodity supplies. Designed for scalability, Interu supports an ever growing number of supply chains and organisations, with the flexibility to onboard other industries and products seamlessly. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day-to-day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success: proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding: create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding: deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply chain. Professional Services: deliver ad hoc tailored services that extend value beyond the core SaaS deliverables and subscription. User Support: ensure timely response and resolution of user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting: provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration: gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution roadmap. Sales collaboration: closely work with the Sales team to position the Customer Success programme during pre Sales, ensure subscription renewal at all clients; and generate, elevate and help convert up sell and cross sell opportunities. Marketing collaboration: develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ) Operations: as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions (e.g. writing playbooks, deploying new tools, enhancing and documenting processes ) About you 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities Clear verbal and written communicator, English business fluency essential English and Dutch business fluency essential, German would be an added plus Excellent presentation skills, capable of commanding advanced discussions with the client's C Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer first attitude Highly organised with great attention to detail Self motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London WeWork office A technical challenge on a project that can make a difference
Overview A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers in creating meaningful 'me time' moments, we're in the business of helping people thrive. Working in an ever-changing scale-up where things are messy and resources are limited isn't for everyone. If you thrive in environments with fixed processes, clearly separated teams, and low tolerance for challenge, then, if we're honest, we're probably not for you. But if you enjoy imposing structure, raising standards, and acting as the calm authority between business and complex technical systems, you'll likely love it here. The people you'll like to work with and the systems you'll enjoy untangling: Role As a Data Technical Delivery Manager, reporting to the Head of Customer Data and Technology your purpose will be to turn loosely defined business questions into high-quality, executable technical work across GTM Tech, Data Engineering, and Analytics. You'll own the single intake ("front door") for all data requests, ensuring every ticket is technically complete, correctly decomposed, and transparently tracked as it moves from CRM changes, through data pipelines, and into analytics and dashboards. Day to day, that means challenging requests like "I need a dashboard" and breaking them down into the real work underneath: Do we need a new Salesforce field or object change? Does the BigQuery pipeline need to be updated? Is the semantic layer ready for analysts to use? You'll act as the quality gatekeeper, returning unclear or under-defined tickets to stakeholders, protecting engineering focus, and ensuring delivery is predictable rather than reactive. Essentially, to ensure you succeed in this role you're going to need 5+ years' experience in technical delivery, data operations, or technical project management A strong working understanding of the end-to-end data lifecycle (Salesforce BigQuery analytics tools such as Looker) Advanced, hands-on experience with Jira, including workflow design, automation, and cross-project dependency tracking Proven experience running cross-functional Agile ceremonies (stand-ups, planning, backlog refinement) for technical teams Conversational-level English (spoken and written) - English is our company language and used for all business-wide communication It will also help you to have Experience working directly with Salesforce schemas, objects, and the downstream reporting impact of schema changes A background in environments where multiple technical teams depend on each other to deliver end-to-end outcomes Certifications such as PMP, Scrum Master, or Salesforce Administrator (or equivalent real-world experience) What success looks like in your first months Launching a single, standardised intake process for all data requests Creating clear dependency visibility so teams aren't blocked by unclear hand-offs Cleaning up and restructuring existing backlogs so only "delivery-ready" work remains Benefits Some of the benefits we offer are: This is a fully remote position. We take pride in being a globally distributed team. A generous holiday allowance of 26 days plus public holidays. Access to a global learning and development program, wellness benefits, and discounts across partner platforms. How AI helps us find great people Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked. Every application goes through the same AI review to help us spot skills that match the role - but don't worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won't affect your chances in any way. If you have questions, just drop us a note - we're happy to explain more. Our Diversity and Inclusion Commitment We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at , so we can best support you. Kindly submit your application and CV in English to ensure it is successfully reviewed.
Feb 05, 2026
Full time
Overview A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers in creating meaningful 'me time' moments, we're in the business of helping people thrive. Working in an ever-changing scale-up where things are messy and resources are limited isn't for everyone. If you thrive in environments with fixed processes, clearly separated teams, and low tolerance for challenge, then, if we're honest, we're probably not for you. But if you enjoy imposing structure, raising standards, and acting as the calm authority between business and complex technical systems, you'll likely love it here. The people you'll like to work with and the systems you'll enjoy untangling: Role As a Data Technical Delivery Manager, reporting to the Head of Customer Data and Technology your purpose will be to turn loosely defined business questions into high-quality, executable technical work across GTM Tech, Data Engineering, and Analytics. You'll own the single intake ("front door") for all data requests, ensuring every ticket is technically complete, correctly decomposed, and transparently tracked as it moves from CRM changes, through data pipelines, and into analytics and dashboards. Day to day, that means challenging requests like "I need a dashboard" and breaking them down into the real work underneath: Do we need a new Salesforce field or object change? Does the BigQuery pipeline need to be updated? Is the semantic layer ready for analysts to use? You'll act as the quality gatekeeper, returning unclear or under-defined tickets to stakeholders, protecting engineering focus, and ensuring delivery is predictable rather than reactive. Essentially, to ensure you succeed in this role you're going to need 5+ years' experience in technical delivery, data operations, or technical project management A strong working understanding of the end-to-end data lifecycle (Salesforce BigQuery analytics tools such as Looker) Advanced, hands-on experience with Jira, including workflow design, automation, and cross-project dependency tracking Proven experience running cross-functional Agile ceremonies (stand-ups, planning, backlog refinement) for technical teams Conversational-level English (spoken and written) - English is our company language and used for all business-wide communication It will also help you to have Experience working directly with Salesforce schemas, objects, and the downstream reporting impact of schema changes A background in environments where multiple technical teams depend on each other to deliver end-to-end outcomes Certifications such as PMP, Scrum Master, or Salesforce Administrator (or equivalent real-world experience) What success looks like in your first months Launching a single, standardised intake process for all data requests Creating clear dependency visibility so teams aren't blocked by unclear hand-offs Cleaning up and restructuring existing backlogs so only "delivery-ready" work remains Benefits Some of the benefits we offer are: This is a fully remote position. We take pride in being a globally distributed team. A generous holiday allowance of 26 days plus public holidays. Access to a global learning and development program, wellness benefits, and discounts across partner platforms. How AI helps us find great people Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked. Every application goes through the same AI review to help us spot skills that match the role - but don't worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won't affect your chances in any way. If you have questions, just drop us a note - we're happy to explain more. Our Diversity and Inclusion Commitment We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at , so we can best support you. Kindly submit your application and CV in English to ensure it is successfully reviewed.
Role Summary As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This role will play a key part in ensuring customers achieve long term value from the Finbourne platform and grow with us over time. We are hiring a Customer Success Manager to help establish and shape Finbourne's Customer Success capability. This is a new role and an opportunity to influence how Finbourne partners with customers beyond go live, ensuring successful adoption, value realisation, and long term retention. You will act as a trusted advisor to customers, owning the post implementation relationship and working closely with Product, Implementation, and Support teams to deliver an excellent end to end customer experience. Key Responsibilities Customer Relationship & Value Management Own the ongoing relationship with a portfolio of customers post implementation Develop a deep understanding of each customer's business objectives, use cases, and success criteria Drive platform adoption and ensure customers are realising measurable value from Finbourne Act as a strategic partner, helping customers align Finbourne's capabilities to their evolving needs Adoption, Health & Retention Define and monitor customer health metrics, adoption indicators, and risk signals Proactively identify and address risks to customer satisfaction, renewal, or expansion Lead regular customer check ins, reviews, and success planning sessions Own renewals and identify value led expansion opportunities and signals through usage patterns, operational pain points and business outcome Cross Functional Collaboration Work closely with Implementation and Delivery Managers to ensure a smooth transition to BAU Partner with Customer Support to resolve issues efficiently and communicate trends back to the business Provide structured feedback to Product and Engineering based on customer insights and usage patterns Align with Sales on customer expectations, success outcomes, and growth opportunities Building the Customer Success Function Help define Customer Success processes, playbooks, and best practices Contribute to the development of success metrics, reporting, and tooling Act as a voice of the customer internally, helping shape Finbourne's customer centric culture Support the evolution of the function as Finbourne scales Skills and Experience Experience Experience in Customer Success, Account Management, Consulting, or similar client facing roles Background in B2B SaaS, fintech, financial services, or complex enterprise software environments Experience managing long term customer relationships and driving adoption post go live Comfortable working in a fast growing, evolving organisation where processes are still being defined Skills Strong stakeholder management skills, including engagement with senior and technical client contacts Ability to translate complex products into clear value for customers Structured, proactive, and outcome oriented approach to customer management Excellent communication and problem solving skills Collaborative mindset with the confidence to challenge constructively Interest in building and shaping new functions, not just operating within existing ones Just some of our benefits Competitive salary plus performance based bonus. Health & Wellbeing: A competitive health insurance policy that disregards previous medical history. This also includes dental, optical, mental health support and comprehensive cancer cover. Cycle to work scheme and Gym discounts: Buy a bike and cycling accessories out of your pre tax salary and spread the cost over 12 months, as well huge discounts off Hussle, KOBOX and Nuffield Health gyms. Hybrid: We have a mature attitude towards hybrid working. Whether you're a night owl, morning person, parent, carer or simply need flexibility to work a different pattern to the norm, we're committed to helping you be productive and work in a way that is best for you. Professional learning and development: External training and accreditations are supported, as well internal training and development programs. Maternity, paternity and adoption leave: Paid maternity, paternity and adoption leave, which includes 13 weeks full pay for maternity and adoption leave and 6 weeks full pay for paternity leave Holiday: 25 days holiday plus bank holidays About FINBOURNE We are a young, dynamic financial technology company aiming to re engineer the world of investing to make it clearer, faster and more cost effective for everyone. At FINBOURNE, we offer a hugely supportive environment to build a career, with continuous learning and development opportunities. We have a collaborative culture of testing and exploring problems together to find the best evidence based solutions. We respect your independent thought, your intellectual curiosity and your opinion. Our solution is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building on Github. For more information about us please visit our website.
Feb 05, 2026
Full time
Role Summary As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This role will play a key part in ensuring customers achieve long term value from the Finbourne platform and grow with us over time. We are hiring a Customer Success Manager to help establish and shape Finbourne's Customer Success capability. This is a new role and an opportunity to influence how Finbourne partners with customers beyond go live, ensuring successful adoption, value realisation, and long term retention. You will act as a trusted advisor to customers, owning the post implementation relationship and working closely with Product, Implementation, and Support teams to deliver an excellent end to end customer experience. Key Responsibilities Customer Relationship & Value Management Own the ongoing relationship with a portfolio of customers post implementation Develop a deep understanding of each customer's business objectives, use cases, and success criteria Drive platform adoption and ensure customers are realising measurable value from Finbourne Act as a strategic partner, helping customers align Finbourne's capabilities to their evolving needs Adoption, Health & Retention Define and monitor customer health metrics, adoption indicators, and risk signals Proactively identify and address risks to customer satisfaction, renewal, or expansion Lead regular customer check ins, reviews, and success planning sessions Own renewals and identify value led expansion opportunities and signals through usage patterns, operational pain points and business outcome Cross Functional Collaboration Work closely with Implementation and Delivery Managers to ensure a smooth transition to BAU Partner with Customer Support to resolve issues efficiently and communicate trends back to the business Provide structured feedback to Product and Engineering based on customer insights and usage patterns Align with Sales on customer expectations, success outcomes, and growth opportunities Building the Customer Success Function Help define Customer Success processes, playbooks, and best practices Contribute to the development of success metrics, reporting, and tooling Act as a voice of the customer internally, helping shape Finbourne's customer centric culture Support the evolution of the function as Finbourne scales Skills and Experience Experience Experience in Customer Success, Account Management, Consulting, or similar client facing roles Background in B2B SaaS, fintech, financial services, or complex enterprise software environments Experience managing long term customer relationships and driving adoption post go live Comfortable working in a fast growing, evolving organisation where processes are still being defined Skills Strong stakeholder management skills, including engagement with senior and technical client contacts Ability to translate complex products into clear value for customers Structured, proactive, and outcome oriented approach to customer management Excellent communication and problem solving skills Collaborative mindset with the confidence to challenge constructively Interest in building and shaping new functions, not just operating within existing ones Just some of our benefits Competitive salary plus performance based bonus. Health & Wellbeing: A competitive health insurance policy that disregards previous medical history. This also includes dental, optical, mental health support and comprehensive cancer cover. Cycle to work scheme and Gym discounts: Buy a bike and cycling accessories out of your pre tax salary and spread the cost over 12 months, as well huge discounts off Hussle, KOBOX and Nuffield Health gyms. Hybrid: We have a mature attitude towards hybrid working. Whether you're a night owl, morning person, parent, carer or simply need flexibility to work a different pattern to the norm, we're committed to helping you be productive and work in a way that is best for you. Professional learning and development: External training and accreditations are supported, as well internal training and development programs. Maternity, paternity and adoption leave: Paid maternity, paternity and adoption leave, which includes 13 weeks full pay for maternity and adoption leave and 6 weeks full pay for paternity leave Holiday: 25 days holiday plus bank holidays About FINBOURNE We are a young, dynamic financial technology company aiming to re engineer the world of investing to make it clearer, faster and more cost effective for everyone. At FINBOURNE, we offer a hugely supportive environment to build a career, with continuous learning and development opportunities. We have a collaborative culture of testing and exploring problems together to find the best evidence based solutions. We respect your independent thought, your intellectual curiosity and your opinion. Our solution is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building on Github. For more information about us please visit our website.
Applications Engineer / Internal Sales Executive / Technical Sales Support is required to join a leading HVAC manufacturer. The successful Applications Engineer / Internal Sales Executive / Technical Sales Support role will be office based near Chelmsford, providing quotations, estimates, proposals and technical sales support click apply for full job details
Feb 05, 2026
Full time
Applications Engineer / Internal Sales Executive / Technical Sales Support is required to join a leading HVAC manufacturer. The successful Applications Engineer / Internal Sales Executive / Technical Sales Support role will be office based near Chelmsford, providing quotations, estimates, proposals and technical sales support click apply for full job details
At Hargreaves Lansdown, Salesforce sits at the core of our digital transformation. We're seeking a skilled Salesforce Developer to deliver innovative technical solutions and support our expanding platform. Reporting to the Design & Build Engineering Manager, you'll play a vital role in building and maintaining high-quality solutions aligned with best practices and business needs click apply for full job details
Feb 05, 2026
Full time
At Hargreaves Lansdown, Salesforce sits at the core of our digital transformation. We're seeking a skilled Salesforce Developer to deliver innovative technical solutions and support our expanding platform. Reporting to the Design & Build Engineering Manager, you'll play a vital role in building and maintaining high-quality solutions aligned with best practices and business needs click apply for full job details
Now recruiting for an Administrator to join an industry leading provider in Dunstable who are renowned for supplying products and services that you'd see on TV and some of the largest events in the UK. In this role you'd be 100% focussed on supporting with quotation support - So you'd be spending a lot of time on the system putting together quotes and having a lot of phone based conversations putting together and building these quotes with their customers. This is going to be an ideal role for a graduate/school leaver to come in, learn, develop and gain some really invaluable experience, possibly even lead into a longer term and permanent role in 6 months' time. Of course, if you've got experience in quote building/processing, that'd be of real interest and if not, any previous admin experience would be a huge bonus! You'd be joining a well-established company and a high-functioning team of very kind, supportive and fun people with a real work hard, play hard attitude. To be a success in this role you need great people skills and the ability to multitask and juggle as you'll find that in any typical day with this team you'll be speaking with customers/engineers to build quotes and eventually helping to raise invoices and process orders. This is a temporary position to start, you'd be earning weekly pay at an hourly rate of 12.82 per hour (+ holiday pay accrual) - With a view to this going temp to perm for the right person down the line if desired at around 25k+. Hybrid working is on offer here as standard and you'd be doing so from week 1, working 3 days in the offices in Dunstable and 2 days from home weekly. The team operate Monday to Friday, 8.30am to 5pm with an hours lunch break. What to expect day-to-day: Quote building - Lots of admin/data input to create quotes whilst speaking to customers Speaking with engineers and the technical team about these quotes to confirm costings etc. Candidate Skills: Any form of quotation/admin experience is a real bonus, so be sure to highlight this! Communication skills are of the upmost importance - Ideally the ability to demonstrate you have customer service experience skills. Must be comfortable with working from home a few times a week and have a good wifi connection and dedicated work space. The ability to work with your own initiative. Multitasking, juggling and managing your own workload. A positive and can-do outlook and approach. A team player. We are currently recruiting for this role and looking for candidates that we can interview for the role ASAP, so do not hesitate to get in touch with Bobby by applying. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing, and IT Helpdesk/IT support.
Feb 05, 2026
Seasonal
Now recruiting for an Administrator to join an industry leading provider in Dunstable who are renowned for supplying products and services that you'd see on TV and some of the largest events in the UK. In this role you'd be 100% focussed on supporting with quotation support - So you'd be spending a lot of time on the system putting together quotes and having a lot of phone based conversations putting together and building these quotes with their customers. This is going to be an ideal role for a graduate/school leaver to come in, learn, develop and gain some really invaluable experience, possibly even lead into a longer term and permanent role in 6 months' time. Of course, if you've got experience in quote building/processing, that'd be of real interest and if not, any previous admin experience would be a huge bonus! You'd be joining a well-established company and a high-functioning team of very kind, supportive and fun people with a real work hard, play hard attitude. To be a success in this role you need great people skills and the ability to multitask and juggle as you'll find that in any typical day with this team you'll be speaking with customers/engineers to build quotes and eventually helping to raise invoices and process orders. This is a temporary position to start, you'd be earning weekly pay at an hourly rate of 12.82 per hour (+ holiday pay accrual) - With a view to this going temp to perm for the right person down the line if desired at around 25k+. Hybrid working is on offer here as standard and you'd be doing so from week 1, working 3 days in the offices in Dunstable and 2 days from home weekly. The team operate Monday to Friday, 8.30am to 5pm with an hours lunch break. What to expect day-to-day: Quote building - Lots of admin/data input to create quotes whilst speaking to customers Speaking with engineers and the technical team about these quotes to confirm costings etc. Candidate Skills: Any form of quotation/admin experience is a real bonus, so be sure to highlight this! Communication skills are of the upmost importance - Ideally the ability to demonstrate you have customer service experience skills. Must be comfortable with working from home a few times a week and have a good wifi connection and dedicated work space. The ability to work with your own initiative. Multitasking, juggling and managing your own workload. A positive and can-do outlook and approach. A team player. We are currently recruiting for this role and looking for candidates that we can interview for the role ASAP, so do not hesitate to get in touch with Bobby by applying. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing, and IT Helpdesk/IT support.
Overview Job Description - Head of eCommerce Performance (16684) Head of eCommerce Performance ( 16684 ) Description INTRO We are easyJet - a FTSE-100 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you're reading this, you have probably already been an easyJet customer, and you'll know that there is no more iconic (or Orange!) travel brand in Europe. We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We're on a mission to make low-cost travel easy - and whatever your role here, you'll connect millions of people to what they love using Europe's best airline network, great value fares, and friendly service. What makes us easyJet? Our Promise Behaviours - we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet. READ ON IF YOU Have significant experience in trading-focused digital and e-commerce roles Enjoy leading high-performing, data-driven digital teams and driving commercial results Can be in our fantastic Luton head office 3 x per week The Team You'll be a key leader in our digital function, working alongside talented colleagues in Product, Software Engineering, Platform Delivery and Data. Together, we drive digital sales and performance across easyJet's website and mobile app channels, collaborating closely with commercial, marketing and IT teams. The Role As Head of eCommerce Performance, you'll be the 'shopkeeper' for our key digital sales channels, owning and optimising trading growth metrics for bookings, traffic, and conversion. You'll define and lead our digital merchandising model, organic visibility strategy (SEO, AEO, GEO), and metasearch channel performance. You'll collaborate with stakeholders across the business, especially airline and holidays trading teams and group marketing, to deliver best-in-class digital retailing and data-driven decision making. Lead and develop the Merchandising, Organic Visibility, and Metasearch teams Drive maximum flight and holidays sales through website and app channels across UK and European markets Own and optimise digital trading approaches in partnership with commercial and marketing teams Work with Digital Product Teams to deliver new merchandising tools, tracking, and CRO testing backlogs Champion data-driven decision making and changes across all digital roadmaps Support agile trading and business performance squads with merchandising and analytics resources Maintain and grow organic visibility and bookings through effective SEO, GEO, and AEO practices Lead key metasearch commercial relationships and drive optimal performance Requirements of the Role WHAT WE'RE LOOKING FOR Significant leadership experience in trading-focused digital/e-commerce roles Commercial and entrepreneurial mind-set with strong results focus Proven ability to grow and lead high-performing, data-driven digital teams in fast-paced environments Highly numerical, data-driven, and technically minded Experience balancing multiple stakeholders and trading needs Strong understanding of digital analytics platforms (e.g. Google Analytics), CMS platforms (e.g. Sitecore, Contentful) Deep knowledge of SEO, GEO, and AEO principles for organic visibility Awareness of metasearch vertical and optimisation strategies Experience with data visualisation tools (e.g. Tableau, Google Looker Studio, Looker, Thoughtspot) Clear communicator, confident with senior stakeholders, able to simplify complex concepts Understanding of CRO, testing, data science, and machine learning principles Senior relationship management skills and ability to influence at a senior level High impact individual, able to lead discussions and negotiations with key channel organisations across Europe Knowledge or experience of working across European markets Experience in senior data, digital, or performance leadership roles within e-commerce, travel, leisure, retail, or other complex, fast-moving environments What you'll get in return Up to 30% maximum bonus PMI 7% pension contributions Excellent staff travel benefits 25 days of annual leave + bank holidays Annual credit towards an easyJet holiday Various flexible benefits and extras Practicalities This full-time role will be based in Luton and will be 40 hours per week. We support hybrid working and we spend 60% of our time per month in the office. Reasonable Adjustments At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation. Business Area Customer & Marketing Primary Location
Feb 05, 2026
Full time
Overview Job Description - Head of eCommerce Performance (16684) Head of eCommerce Performance ( 16684 ) Description INTRO We are easyJet - a FTSE-100 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you're reading this, you have probably already been an easyJet customer, and you'll know that there is no more iconic (or Orange!) travel brand in Europe. We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We're on a mission to make low-cost travel easy - and whatever your role here, you'll connect millions of people to what they love using Europe's best airline network, great value fares, and friendly service. What makes us easyJet? Our Promise Behaviours - we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet. READ ON IF YOU Have significant experience in trading-focused digital and e-commerce roles Enjoy leading high-performing, data-driven digital teams and driving commercial results Can be in our fantastic Luton head office 3 x per week The Team You'll be a key leader in our digital function, working alongside talented colleagues in Product, Software Engineering, Platform Delivery and Data. Together, we drive digital sales and performance across easyJet's website and mobile app channels, collaborating closely with commercial, marketing and IT teams. The Role As Head of eCommerce Performance, you'll be the 'shopkeeper' for our key digital sales channels, owning and optimising trading growth metrics for bookings, traffic, and conversion. You'll define and lead our digital merchandising model, organic visibility strategy (SEO, AEO, GEO), and metasearch channel performance. You'll collaborate with stakeholders across the business, especially airline and holidays trading teams and group marketing, to deliver best-in-class digital retailing and data-driven decision making. Lead and develop the Merchandising, Organic Visibility, and Metasearch teams Drive maximum flight and holidays sales through website and app channels across UK and European markets Own and optimise digital trading approaches in partnership with commercial and marketing teams Work with Digital Product Teams to deliver new merchandising tools, tracking, and CRO testing backlogs Champion data-driven decision making and changes across all digital roadmaps Support agile trading and business performance squads with merchandising and analytics resources Maintain and grow organic visibility and bookings through effective SEO, GEO, and AEO practices Lead key metasearch commercial relationships and drive optimal performance Requirements of the Role WHAT WE'RE LOOKING FOR Significant leadership experience in trading-focused digital/e-commerce roles Commercial and entrepreneurial mind-set with strong results focus Proven ability to grow and lead high-performing, data-driven digital teams in fast-paced environments Highly numerical, data-driven, and technically minded Experience balancing multiple stakeholders and trading needs Strong understanding of digital analytics platforms (e.g. Google Analytics), CMS platforms (e.g. Sitecore, Contentful) Deep knowledge of SEO, GEO, and AEO principles for organic visibility Awareness of metasearch vertical and optimisation strategies Experience with data visualisation tools (e.g. Tableau, Google Looker Studio, Looker, Thoughtspot) Clear communicator, confident with senior stakeholders, able to simplify complex concepts Understanding of CRO, testing, data science, and machine learning principles Senior relationship management skills and ability to influence at a senior level High impact individual, able to lead discussions and negotiations with key channel organisations across Europe Knowledge or experience of working across European markets Experience in senior data, digital, or performance leadership roles within e-commerce, travel, leisure, retail, or other complex, fast-moving environments What you'll get in return Up to 30% maximum bonus PMI 7% pension contributions Excellent staff travel benefits 25 days of annual leave + bank holidays Annual credit towards an easyJet holiday Various flexible benefits and extras Practicalities This full-time role will be based in Luton and will be 40 hours per week. We support hybrid working and we spend 60% of our time per month in the office. Reasonable Adjustments At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation. Business Area Customer & Marketing Primary Location
Product & Pricing Manager / Commercial Manager The company is seeking a strong, technically minded Product & Pricing Manager / Commercial Manager / Product Manager to own and optimise its product portfolio and pricing strategy. This role is ideal for a commercial pricing professional from the automotive aftermarket or a similar technical B2B environment. Working closely with Sales, Purchasing, Operations, and suppliers, you will shape pricing models, manage product data, support tenders and quotations, and drive margin improvement across multiple product families and customer groups. Ideal Location - Northampton Hybrid Basic Salary Circa 55,000 + bonus + 25 days holiday plus bank holidays (32 days total) + Pension + Hybrid working + Clear career progression Key Focus Areas: Ownership of product range, pricing models, and margin frameworks Technical pricing for aftermarket, OEM, fleet, and distributor customers Commercial and cost analysis, including supplier pricing and landed costs Product performance analysis, SKU rationalisation, and new product introduction Market and competitor pricing analysis (UK, EU, international) Cross-functional support for Sales, Purchasing, and Operations What We're Looking For: Proven experience as a technical pricing or commercial manager, ideally within the automotive aftermarket (or similar engineered / heavy-duty sectors) Strong analytical capability with advanced Excel skills Experience managing product data, supplier pricing, and commercial models Confident communicator able to influence across commercial and technical teams Detail-driven, commercially curious, and comfortable operating independently To register your interest: please contact Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd, on (phone number removed), or email your CV JOB REF: 4321RC Product & Pricing Manager Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you. Applicants must be eligible to work in the UK. We are unable to offer sponsorship.
Feb 05, 2026
Full time
Product & Pricing Manager / Commercial Manager The company is seeking a strong, technically minded Product & Pricing Manager / Commercial Manager / Product Manager to own and optimise its product portfolio and pricing strategy. This role is ideal for a commercial pricing professional from the automotive aftermarket or a similar technical B2B environment. Working closely with Sales, Purchasing, Operations, and suppliers, you will shape pricing models, manage product data, support tenders and quotations, and drive margin improvement across multiple product families and customer groups. Ideal Location - Northampton Hybrid Basic Salary Circa 55,000 + bonus + 25 days holiday plus bank holidays (32 days total) + Pension + Hybrid working + Clear career progression Key Focus Areas: Ownership of product range, pricing models, and margin frameworks Technical pricing for aftermarket, OEM, fleet, and distributor customers Commercial and cost analysis, including supplier pricing and landed costs Product performance analysis, SKU rationalisation, and new product introduction Market and competitor pricing analysis (UK, EU, international) Cross-functional support for Sales, Purchasing, and Operations What We're Looking For: Proven experience as a technical pricing or commercial manager, ideally within the automotive aftermarket (or similar engineered / heavy-duty sectors) Strong analytical capability with advanced Excel skills Experience managing product data, supplier pricing, and commercial models Confident communicator able to influence across commercial and technical teams Detail-driven, commercially curious, and comfortable operating independently To register your interest: please contact Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd, on (phone number removed), or email your CV JOB REF: 4321RC Product & Pricing Manager Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you. Applicants must be eligible to work in the UK. We are unable to offer sponsorship.
Are you a hands-on Development Scientist with a background in chemistry, biochemistry or chemical engineering? Do you enjoy working in a laboratory environment, supporting new product development and ensuring products meet strict pharmaceutical standards? If so, this maternity cover role could be a great opportunity to step into a highly technical, meaningful position. We re supporting a specialist manufacturing business operating in the microfiltration and pharmaceutical filtration space. This role will be based at the New Milton site, which is being developed as a centre of excellence for microfiltration and associated laboratory services. What s the role all about? As the Development Scientist , you ll provide technical and laboratory support across product development, validation and customer-facing activities. You ll be a key contact for pharmaceutical validation guides and services, ensuring products comply with industry standards and regulatory requirements. This role sits at the heart of New Product Introduction (NPI) , validation and quality support ideal for someone who enjoys variety, technical problem-solving and working independently. You ll be responsible for: Developing and testing prototypes, materials and new technologies Supporting NPI activities and new product launches Defining test methods and compiling regulatory documentation Preparing and maintaining Validation Guides and validation reports Performing laboratory testing and data analysis Supporting customer technical queries and working closely with Sales Investigating customer issues and supporting 8D activities Carrying out cleanroom and environmental testing (e.g. LAL endotoxin testing, microbial monitoring) Ensuring GMP, customer and regulatory compliance in all testing activities Supporting Operations with Good Manufacturing Practice standards Managing pharmaceutical product validations, including subcontracted laboratories Supporting Quality during audits and documentation reviews This is a highly technical role where your work directly supports compliance, customer confidence and product performance. What you ll need To be successful as a Development Scientist , you ll bring: - BSc or MSc in Chemistry, Biochemistry or Chemical Engineering - Laboratory experience using chemistry and microbiology techniques - Experience working to EU GMP / FDA pharmaceutical standards - Strong understanding of laboratory methods and equipment - Ability to interpret technical data and maintain accurate records - Experience working in regulated environments (GMP / ISO) Desirable: - Experience in filtration or pharmaceutical product validation - Familiarity with microbiological techniques and environmental monitoring - Understanding of filtration manufacturing and testing processes Who you are You re methodical, analytical and comfortable working independently. You take pride in accuracy, enjoy problem-solving and communicate clearly with both technical and non-technical stakeholders. You ll be: Highly organised and detail-focused Confident working independently in a lab environment A strong communicator (written and verbal) Numerate, IT-literate and logical in your approach Proactive and improvement-focused What s in it for you? Competitive salary Fixed-term contract (maternity cover) Opportunity to work in a centre of excellence laboratory environment Exposure to pharmaceutical validation and regulated manufacturing Meaningful technical role with real impact Supportive, professional team environment Ready to apply? If you re a Development Scientist looking for a fixed-term role where your technical skills will be valued and challenged, we d love to hear from you. Apply today or get in touch for a confidential discussion. Kingdom People are acting as an Employment Agency in relation to this vacancy.
Feb 05, 2026
Full time
Are you a hands-on Development Scientist with a background in chemistry, biochemistry or chemical engineering? Do you enjoy working in a laboratory environment, supporting new product development and ensuring products meet strict pharmaceutical standards? If so, this maternity cover role could be a great opportunity to step into a highly technical, meaningful position. We re supporting a specialist manufacturing business operating in the microfiltration and pharmaceutical filtration space. This role will be based at the New Milton site, which is being developed as a centre of excellence for microfiltration and associated laboratory services. What s the role all about? As the Development Scientist , you ll provide technical and laboratory support across product development, validation and customer-facing activities. You ll be a key contact for pharmaceutical validation guides and services, ensuring products comply with industry standards and regulatory requirements. This role sits at the heart of New Product Introduction (NPI) , validation and quality support ideal for someone who enjoys variety, technical problem-solving and working independently. You ll be responsible for: Developing and testing prototypes, materials and new technologies Supporting NPI activities and new product launches Defining test methods and compiling regulatory documentation Preparing and maintaining Validation Guides and validation reports Performing laboratory testing and data analysis Supporting customer technical queries and working closely with Sales Investigating customer issues and supporting 8D activities Carrying out cleanroom and environmental testing (e.g. LAL endotoxin testing, microbial monitoring) Ensuring GMP, customer and regulatory compliance in all testing activities Supporting Operations with Good Manufacturing Practice standards Managing pharmaceutical product validations, including subcontracted laboratories Supporting Quality during audits and documentation reviews This is a highly technical role where your work directly supports compliance, customer confidence and product performance. What you ll need To be successful as a Development Scientist , you ll bring: - BSc or MSc in Chemistry, Biochemistry or Chemical Engineering - Laboratory experience using chemistry and microbiology techniques - Experience working to EU GMP / FDA pharmaceutical standards - Strong understanding of laboratory methods and equipment - Ability to interpret technical data and maintain accurate records - Experience working in regulated environments (GMP / ISO) Desirable: - Experience in filtration or pharmaceutical product validation - Familiarity with microbiological techniques and environmental monitoring - Understanding of filtration manufacturing and testing processes Who you are You re methodical, analytical and comfortable working independently. You take pride in accuracy, enjoy problem-solving and communicate clearly with both technical and non-technical stakeholders. You ll be: Highly organised and detail-focused Confident working independently in a lab environment A strong communicator (written and verbal) Numerate, IT-literate and logical in your approach Proactive and improvement-focused What s in it for you? Competitive salary Fixed-term contract (maternity cover) Opportunity to work in a centre of excellence laboratory environment Exposure to pharmaceutical validation and regulated manufacturing Meaningful technical role with real impact Supportive, professional team environment Ready to apply? If you re a Development Scientist looking for a fixed-term role where your technical skills will be valued and challenged, we d love to hear from you. Apply today or get in touch for a confidential discussion. Kingdom People are acting as an Employment Agency in relation to this vacancy.
Who we're looking for: Head of Product to own our Product operating system, partnering directly with our CTO and Senior Leadership Team. The challenge: This is not a coordination role. This is not a road map stewardship job. This is a newly formed, product role at the heart of a profitable, fast moving private equity backed, fintech scale up. Where you'll work: This role will be based in our Hove office 2 days a week The Tillo Difference We're in the business of rewards and incentives, so we know a thing or two about the importance of giving back. We can't grow as a business without growing as individuals, so we are committed to providing a workplace where passionate, driven individuals can thrive. We value collaboration, trust, positivity, and a willingness to learn - only by working as a team will we reach our goals. We're the market leader in the UK and are active in a number of other markets including USA, Europe, Australia and India. Job Summary As Head of Product at Tillo, you own our product operating system. You will partner directly with the CTO and the senior leadership team to turn strategy into shipped outcomes, ambition into delivery, and complexity into momentum. You'll sit at the intersection of Product, Engineering, Data, Design, and Commercial and deliver valuable product at pace, with predictability, in direct service of our customers, brands, and consumers. Your outcomes will result in shared successes internally and externally, as measured by OKRs and company and personal goals. At Tillo, The CTO owns the end to end technology and product system you'll make the product engine run. You will lead and develop a team of Product Managers and hold the bar on clarity, quality, and outcomes. You create the rhythm, standards, and accountability that allow empowered teams to move fast without chaos. What you own You will own the performance of the product function at Tillo, how it works across teams, how it communicates, how it launches product features, how it works directly with customers, brands and consumers. You will lead, line manage, coach, and develop a high performing team of Product Managers, setting clear expectations on ownership, decision making, and delivery. You will translate company strategy and commercial priorities into a clear, executable product plan that Engineering and the wider business can deliver against. You will define, run, and continuously improve the end-to-end product life cycle across discovery, delivery, and feedback loops, creating a delivery cadence that is fast, predictable, and trusted. You will work directly with customers, buyers, and brands to deeply understand their needs, identify opportunities, and ensure we are solving the right problems at the right time. You will partner tightly with Engineering leadership to accelerate delivery pace by shaping product initiatives, qualifying options early, managing the delivery pipeline, and ensuring smooth, high quality launches. You will partner with Commercial leadership to align sales pipelines with the product roadmap, unlocking new deals, accelerating revenue, and maximising commercial impact. You will collaborate with Operations, Finance, and Marketing to ensure product launches are complete, well coordinated, and land cleanly in market. You will define and own product OKRs, delivery KPIs, and commercial impact measures, with clear visibility of value delivered and learning achieved. You will be the source of truth on product priorities, delivery status, risks, and outcomes. You communicate clearly, directly, and often to maintain alignment across the company. You will actively evolve how product is practised at Tillo by using AI as a force multiplier. You will apply learning and AI to discovery, decision making, delivery, and feedback loops to increase speed, quality, and leverage. You will not wait for permission or a playbook. Why this role matters You will connect Product and Engineering into a single, coherent system. You will turn strategic intent into executable delivery. You will enable teams to move faster by doing strong product thinking upstream and reducing waste, rework, and indecision. You will enable our global Commercial teams to sell with confidence by aligning roadmap, timing, and customer value. When this role is done well, our business moves faster and feels more in control at the same time. Who you are You are a product leader with experience in a fast moving fintech or payments scale up, comfortable operating where speed, complexity, and commercial pressure coexist. You are confident, hungry, and impatient with stagnation. You take ownership and move things forward. You are commercially sharp, technically literate, and emotionally intelligent enough to work across strong, opinionated leaders. You know how to listen well. You bring structure without bureaucracy and pace without recklessness. You care deeply about customers and outcomes, not process theatre. You are naturally curious and proactive about learning, especially in the fields of AI and emerging tooling. You see them as an opportunity to reshape how product teams operate and how value is delivered. You are a leader, coach, and multiplier who raises the bar for your team and your peers. You communicate directly, clearly, and with conviction and are comfortable influencing senior stakeholders. Experience that will help you succeed Experience leading and scaling product teams in fintech, payments, or API-led platforms. Experience operating in a scale up environment where clarity, prioritisation, and delivery pace matter. Experience with gift cards, rewards, incentives, or stored value products is a strong advantage, but not essential. Similarly, experience in high transaction volumes of transactions is helpful but not essential. Exposure to e commerce, fraud prevention, risk, or trust and safety domains is is highly valued. Hands on experience applying learnings, especially AI to product discovery, delivery, decision making, or customer experience is highly valued. Strong understanding of modern product discovery, delivery, and feedback loops and when to bias toward speed versus certainty. Your first 6 months In your first six months, you will have made the product function visibly sharper and faster. You will have established a clear product operating rhythm that Engineering, Commercial, and Leadership trust. Priorities are explicit. Tradeoffs are understood. Delivery dates are predictable. You will have aligned the product roadmap with commercial goals, sales pipelines, and customer value so the business can confidently plan, sell, and invest. You will have strengthened discovery and feedback loops with buyers, brands, and end users, ensuring we are consistently backing the right initiatives and killing the wrong ones early. You will have raised the bar for Product Managers through clear expectations, coaching, and accountability, creating a team that leads rather than waits. You will have partnered tightly with Engineering leadership to remove friction, reduce rework, and increase delivery throughput without sacrificing quality or resilience. You will have introduced practical uses of AI into the product workflow to improve discovery quality, accelerate decision making, tighten feedback loops, and increase delivery leverage. You will be able to point to shipped outcomes, measurable commercial impact, and a product organisation that feels calmer, more confident, and more effective than when you arrived. Most importantly, people across the company will know who owns product delivery and will trust the system you run. Why Tillo Tillo is a market leader in rewards and incentives, connecting customers to over 4,000 brands through a powerful, easy to use API. We operate at the intersection of fintech, commerce, and incentives and are scaling internationally. This role matters. It has real ownership, real influence, and real expectations. You will work directly with a CTO and senior leadership team who expect partnership, pace, and honesty and who are committed to evolving how Product and Engineering operate together, including embracing what AI enables next. Final word This role is not for someone who wants to maintain a system. It is for someone who wants to run one. If you want to move fast with intent, and shape how a fintech scale up delivers value in an AI accelerated world, this is your new role. Benefits We offer all our employees trust and empower our team to work with flexibility and autonomy. We're a close-knit team and love working collaboratively, with our hybrid model, our team can come together at our fantastic office in Hove, but also focus in their own space. The Tillo team are a motivated bunch and we all work hard to push Tillo forwards, always innovating. We completely understand the importance of work/life balance and offer a supportive and collaborative working environment with the following benefits: Enhanced annual leave of 26 days per annum (plus an additional day for your birthday ) Private Medical care through Vitality Employee Incentive Scheme Access to Tillo's Storefront with discounts & gift card vouchers Hybrid Working Top spec equipment including laptop, mouse . click apply for full job details
Feb 05, 2026
Full time
Who we're looking for: Head of Product to own our Product operating system, partnering directly with our CTO and Senior Leadership Team. The challenge: This is not a coordination role. This is not a road map stewardship job. This is a newly formed, product role at the heart of a profitable, fast moving private equity backed, fintech scale up. Where you'll work: This role will be based in our Hove office 2 days a week The Tillo Difference We're in the business of rewards and incentives, so we know a thing or two about the importance of giving back. We can't grow as a business without growing as individuals, so we are committed to providing a workplace where passionate, driven individuals can thrive. We value collaboration, trust, positivity, and a willingness to learn - only by working as a team will we reach our goals. We're the market leader in the UK and are active in a number of other markets including USA, Europe, Australia and India. Job Summary As Head of Product at Tillo, you own our product operating system. You will partner directly with the CTO and the senior leadership team to turn strategy into shipped outcomes, ambition into delivery, and complexity into momentum. You'll sit at the intersection of Product, Engineering, Data, Design, and Commercial and deliver valuable product at pace, with predictability, in direct service of our customers, brands, and consumers. Your outcomes will result in shared successes internally and externally, as measured by OKRs and company and personal goals. At Tillo, The CTO owns the end to end technology and product system you'll make the product engine run. You will lead and develop a team of Product Managers and hold the bar on clarity, quality, and outcomes. You create the rhythm, standards, and accountability that allow empowered teams to move fast without chaos. What you own You will own the performance of the product function at Tillo, how it works across teams, how it communicates, how it launches product features, how it works directly with customers, brands and consumers. You will lead, line manage, coach, and develop a high performing team of Product Managers, setting clear expectations on ownership, decision making, and delivery. You will translate company strategy and commercial priorities into a clear, executable product plan that Engineering and the wider business can deliver against. You will define, run, and continuously improve the end-to-end product life cycle across discovery, delivery, and feedback loops, creating a delivery cadence that is fast, predictable, and trusted. You will work directly with customers, buyers, and brands to deeply understand their needs, identify opportunities, and ensure we are solving the right problems at the right time. You will partner tightly with Engineering leadership to accelerate delivery pace by shaping product initiatives, qualifying options early, managing the delivery pipeline, and ensuring smooth, high quality launches. You will partner with Commercial leadership to align sales pipelines with the product roadmap, unlocking new deals, accelerating revenue, and maximising commercial impact. You will collaborate with Operations, Finance, and Marketing to ensure product launches are complete, well coordinated, and land cleanly in market. You will define and own product OKRs, delivery KPIs, and commercial impact measures, with clear visibility of value delivered and learning achieved. You will be the source of truth on product priorities, delivery status, risks, and outcomes. You communicate clearly, directly, and often to maintain alignment across the company. You will actively evolve how product is practised at Tillo by using AI as a force multiplier. You will apply learning and AI to discovery, decision making, delivery, and feedback loops to increase speed, quality, and leverage. You will not wait for permission or a playbook. Why this role matters You will connect Product and Engineering into a single, coherent system. You will turn strategic intent into executable delivery. You will enable teams to move faster by doing strong product thinking upstream and reducing waste, rework, and indecision. You will enable our global Commercial teams to sell with confidence by aligning roadmap, timing, and customer value. When this role is done well, our business moves faster and feels more in control at the same time. Who you are You are a product leader with experience in a fast moving fintech or payments scale up, comfortable operating where speed, complexity, and commercial pressure coexist. You are confident, hungry, and impatient with stagnation. You take ownership and move things forward. You are commercially sharp, technically literate, and emotionally intelligent enough to work across strong, opinionated leaders. You know how to listen well. You bring structure without bureaucracy and pace without recklessness. You care deeply about customers and outcomes, not process theatre. You are naturally curious and proactive about learning, especially in the fields of AI and emerging tooling. You see them as an opportunity to reshape how product teams operate and how value is delivered. You are a leader, coach, and multiplier who raises the bar for your team and your peers. You communicate directly, clearly, and with conviction and are comfortable influencing senior stakeholders. Experience that will help you succeed Experience leading and scaling product teams in fintech, payments, or API-led platforms. Experience operating in a scale up environment where clarity, prioritisation, and delivery pace matter. Experience with gift cards, rewards, incentives, or stored value products is a strong advantage, but not essential. Similarly, experience in high transaction volumes of transactions is helpful but not essential. Exposure to e commerce, fraud prevention, risk, or trust and safety domains is is highly valued. Hands on experience applying learnings, especially AI to product discovery, delivery, decision making, or customer experience is highly valued. Strong understanding of modern product discovery, delivery, and feedback loops and when to bias toward speed versus certainty. Your first 6 months In your first six months, you will have made the product function visibly sharper and faster. You will have established a clear product operating rhythm that Engineering, Commercial, and Leadership trust. Priorities are explicit. Tradeoffs are understood. Delivery dates are predictable. You will have aligned the product roadmap with commercial goals, sales pipelines, and customer value so the business can confidently plan, sell, and invest. You will have strengthened discovery and feedback loops with buyers, brands, and end users, ensuring we are consistently backing the right initiatives and killing the wrong ones early. You will have raised the bar for Product Managers through clear expectations, coaching, and accountability, creating a team that leads rather than waits. You will have partnered tightly with Engineering leadership to remove friction, reduce rework, and increase delivery throughput without sacrificing quality or resilience. You will have introduced practical uses of AI into the product workflow to improve discovery quality, accelerate decision making, tighten feedback loops, and increase delivery leverage. You will be able to point to shipped outcomes, measurable commercial impact, and a product organisation that feels calmer, more confident, and more effective than when you arrived. Most importantly, people across the company will know who owns product delivery and will trust the system you run. Why Tillo Tillo is a market leader in rewards and incentives, connecting customers to over 4,000 brands through a powerful, easy to use API. We operate at the intersection of fintech, commerce, and incentives and are scaling internationally. This role matters. It has real ownership, real influence, and real expectations. You will work directly with a CTO and senior leadership team who expect partnership, pace, and honesty and who are committed to evolving how Product and Engineering operate together, including embracing what AI enables next. Final word This role is not for someone who wants to maintain a system. It is for someone who wants to run one. If you want to move fast with intent, and shape how a fintech scale up delivers value in an AI accelerated world, this is your new role. Benefits We offer all our employees trust and empower our team to work with flexibility and autonomy. We're a close-knit team and love working collaboratively, with our hybrid model, our team can come together at our fantastic office in Hove, but also focus in their own space. The Tillo team are a motivated bunch and we all work hard to push Tillo forwards, always innovating. We completely understand the importance of work/life balance and offer a supportive and collaborative working environment with the following benefits: Enhanced annual leave of 26 days per annum (plus an additional day for your birthday ) Private Medical care through Vitality Employee Incentive Scheme Access to Tillo's Storefront with discounts & gift card vouchers Hybrid Working Top spec equipment including laptop, mouse . click apply for full job details
Job Description Were looking for a driven Trainee Sales Engineer to join our clients team based near Keele! This is a full training role, with ongoing mentoring, regular reviews, and salary increments as you gain experience. Youll learn how to provide technical solutions to clients across industrial, construction, and commercial sectors. This role is ideal for someone with an engineering qualificati
Feb 05, 2026
Full time
Job Description Were looking for a driven Trainee Sales Engineer to join our clients team based near Keele! This is a full training role, with ongoing mentoring, regular reviews, and salary increments as you gain experience. Youll learn how to provide technical solutions to clients across industrial, construction, and commercial sectors. This role is ideal for someone with an engineering qualificati
About You As a CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable customers that realize full value from the platform and partnership. You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted advisor. Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: ensuring clear, measurable success criteria is established and attained, driving adoption of platform best practices to optimize ROI, educating on new/upcoming features (which may qualify cross/upsell opportunities), anticipating and proactively de-escalating issues with scalable solutions, and maintaining a feedback loop for key product enhancements / improvement requests. In this job, you will bring these skills 2+ years experience in a CSM capacity, with 5+ yrs. experience in an enterprise SaaS product support environment Fluent in both English and German languages Strong experience with building and developing long-lasting executive-level relationships (including with CISO's and CIO's) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers) Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer's investment Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Internet and networking technologies and products, including email security products Well versed with using case management systems and CRM's (e.g., SFDC / JIRA) Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' and provide internal feedback on how we can better serve them to maximize customer value and retention. Schedule, prepare and deliver Business Reviews for customers, with the top priority of proving ROI that leads to renewals/expansion. Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth. Product Knowledge: Maintain a deep understanding of our product and roadmap, so you can guide customers to success and continue to drive up their Adoption Score. Educate customers on the most relevant features and functionality related to their specific requirements. Relationship Building: Understand your customer's industry trends, business challenges with email security, and current and potential use cases for Abnormal. With understanding of customer needs, establish a strategic, trusted advisor relationship at the highest relevant levels by guiding the customer on best practice usage of the platform to manage risk and meet/exceed their objectives. Develop and nurture Abnormal Security champions within your customer's organization who advocate for the platform based on their positive experience. Account Success Planning: Engage customers' senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals. Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Proactively monitor customer health to reach out to customers before risks or issues escalate and identify remediation options. Cross Functional Collaboration: Partner with Abnormal Security Account Team (Account Executives, Sales Engineers, Support Engineers, etc.) to ensure that customers renew and expand usage. Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met. Abnormal is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please mention that applicants can click here. If you would like more information on your EEO rights under the law, please mention here.
Feb 05, 2026
Full time
About You As a CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable customers that realize full value from the platform and partnership. You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted advisor. Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: ensuring clear, measurable success criteria is established and attained, driving adoption of platform best practices to optimize ROI, educating on new/upcoming features (which may qualify cross/upsell opportunities), anticipating and proactively de-escalating issues with scalable solutions, and maintaining a feedback loop for key product enhancements / improvement requests. In this job, you will bring these skills 2+ years experience in a CSM capacity, with 5+ yrs. experience in an enterprise SaaS product support environment Fluent in both English and German languages Strong experience with building and developing long-lasting executive-level relationships (including with CISO's and CIO's) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers) Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer's investment Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Internet and networking technologies and products, including email security products Well versed with using case management systems and CRM's (e.g., SFDC / JIRA) Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' and provide internal feedback on how we can better serve them to maximize customer value and retention. Schedule, prepare and deliver Business Reviews for customers, with the top priority of proving ROI that leads to renewals/expansion. Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth. Product Knowledge: Maintain a deep understanding of our product and roadmap, so you can guide customers to success and continue to drive up their Adoption Score. Educate customers on the most relevant features and functionality related to their specific requirements. Relationship Building: Understand your customer's industry trends, business challenges with email security, and current and potential use cases for Abnormal. With understanding of customer needs, establish a strategic, trusted advisor relationship at the highest relevant levels by guiding the customer on best practice usage of the platform to manage risk and meet/exceed their objectives. Develop and nurture Abnormal Security champions within your customer's organization who advocate for the platform based on their positive experience. Account Success Planning: Engage customers' senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals. Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Proactively monitor customer health to reach out to customers before risks or issues escalate and identify remediation options. Cross Functional Collaboration: Partner with Abnormal Security Account Team (Account Executives, Sales Engineers, Support Engineers, etc.) to ensure that customers renew and expand usage. Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met. Abnormal is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please mention that applicants can click here. If you would like more information on your EEO rights under the law, please mention here.
Company At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We're looking for excellent candidates to join our dedicated, thoughtful, and hardworking team to help us achieve that goal. We are a global company with offices in London, New York, and people across the world. Our customers include some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins. We're looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an AI startup and is someone who enjoys helping people, solving problems, and working on interesting projects. Role Customer Success at DG owns all post- sales customer engagement. This includes everything from scoping implementations, managing the delivery process, defining/achieving KPIs, ensuring continuous improvement post-implementation, generating case studies, and securing renewals. This role will be responsible for the management and success of new and existing clients in the US and Canada. This role is open to candidates in both the US and Canada working East Coast business hours. Responsibilities Manage multiple projects in parallel for clients across all segments ( ახალგაზრდ, Mid-Market, Enterprise) and every phase of the post- sales customer lifecycle. Understand customer requirements necessary to scope projects effectively, implement our solutions successfully, and achieve KPIs to ensure customer referenceability, satisfaction, and retention. Responsible for product performance reporting, business- egwu analyses, and ongoing project planning for your portfolio of customers. Stay current on best practices, industry trends, and customer pain-points to maintain and strengthen our product's competitive advantages. Work with clients to create mutually agreed-upon implementation plans, project timelines, and delivery milestones. Work with Solution Engineers to ensure timely delivery and continuous improvement of implemented solutions. Effectively communicate project requirements, status, and results perth clients in a high-touch customer success model. Field customer support inquiries and manage escalations throughout the customer lifecycle. Responsible for generating case studies, securing renewals, and driving the growth of your client portfolio. Qualifications 2+ years client management experience in SaaS - background in CRM, API, and/or Customer Service spaces a plus. Bachelor's Degree - MBA or technical degree a plus. Demonstrable proficiency building reporting via SFDC, Zendesk, Freshdesk, and/or Excel. Exceptional presentation and relationship skills with ability to communicate technical and commercial concepts effectively. Ability to multitask, prioritize, and manage time effectively and autonomously. You love to solve problems, help people, and want to be an integral part of scaling a start-up. Benefits Fully remote with all-access ثلاثة workspace of your choice. Competitive Salary & Equity Package. Generous Vacation Policy (25 Days). Birthday Off (in addition to Vacation Policy). Monthly Fitness Stipend. Medical, Dental, Vision Health Insurance for US- based Employees. 401k for US- based Employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Feb 05, 2026
Full time
Company At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We're looking for excellent candidates to join our dedicated, thoughtful, and hardworking team to help us achieve that goal. We are a global company with offices in London, New York, and people across the world. Our customers include some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins. We're looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an AI startup and is someone who enjoys helping people, solving problems, and working on interesting projects. Role Customer Success at DG owns all post- sales customer engagement. This includes everything from scoping implementations, managing the delivery process, defining/achieving KPIs, ensuring continuous improvement post-implementation, generating case studies, and securing renewals. This role will be responsible for the management and success of new and existing clients in the US and Canada. This role is open to candidates in both the US and Canada working East Coast business hours. Responsibilities Manage multiple projects in parallel for clients across all segments ( ახალგაზრდ, Mid-Market, Enterprise) and every phase of the post- sales customer lifecycle. Understand customer requirements necessary to scope projects effectively, implement our solutions successfully, and achieve KPIs to ensure customer referenceability, satisfaction, and retention. Responsible for product performance reporting, business- egwu analyses, and ongoing project planning for your portfolio of customers. Stay current on best practices, industry trends, and customer pain-points to maintain and strengthen our product's competitive advantages. Work with clients to create mutually agreed-upon implementation plans, project timelines, and delivery milestones. Work with Solution Engineers to ensure timely delivery and continuous improvement of implemented solutions. Effectively communicate project requirements, status, and results perth clients in a high-touch customer success model. Field customer support inquiries and manage escalations throughout the customer lifecycle. Responsible for generating case studies, securing renewals, and driving the growth of your client portfolio. Qualifications 2+ years client management experience in SaaS - background in CRM, API, and/or Customer Service spaces a plus. Bachelor's Degree - MBA or technical degree a plus. Demonstrable proficiency building reporting via SFDC, Zendesk, Freshdesk, and/or Excel. Exceptional presentation and relationship skills with ability to communicate technical and commercial concepts effectively. Ability to multitask, prioritize, and manage time effectively and autonomously. You love to solve problems, help people, and want to be an integral part of scaling a start-up. Benefits Fully remote with all-access ثلاثة workspace of your choice. Competitive Salary & Equity Package. Generous Vacation Policy (25 Days). Birthday Off (in addition to Vacation Policy). Monthly Fitness Stipend. Medical, Dental, Vision Health Insurance for US- based Employees. 401k for US- based Employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
London, United Kingdom Customer Experience Strength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge We are looking for a Principal Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our strategic customers from the start of their journey to renewal in a high to medium touch role. As a Senior CSM, you will be assigned to a portfolio of customers and be responsible for the success of those accounts. Your main goal will be to ensure our key customers are happy and satisfied with the products they have purchased. Our Senior CSMs are hyper focused on delivering revenue retention and growth through alignment, adoption, and world class customer engagement. You will be responsible for managing the customer relationship, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be responsible for supporting all live products. You will be on the forefront of evangelizing Trust in the workplace. This role is hybrid. This is not a 100% remote role. Your Mission Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle Act as the primary contact and sherpa to help your customers navigate OneTrust Collaborate cross departmentally to provide product expertise Accelerate customer solutions through knowledge of their business and best practice guidance Deliver proactive communication and manage mission critical escalations Align customer's roadmap with our product roadmap Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests. Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value Deliver business reviews to communicate strategically with your customers and their executive teams to ensure we are delivering on their business objectives Utilize Adoption metrics to share best practice, nurture value added activities, proactively identify risk and identify growth opportunities. Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust's revenue strategy Utilize adoption stats to gauge customer engagement, identifying opportunities for further training and adoption, or possible expansion opportunities. Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from their investment in OneTrust and fully leverage their subscription. You Are An excellent communicator, you understand how messaging resonates with different stakeholders and how to tailor your style to meet the audience Motivated to drive outcomes for your customers, you see Customer success as your own Comfortable holding other stakeholders accountable and unafraid to get loud when needed Lover of technology and someone who wants to learn how your customers use our products Empathetic to your customers, able to drill down into their pain points and find solutions that meet their needs Steady in the face of business critical issues and capable of handling customer escalations Thrive in a fast paced start up environment, and skilled at prioritizing incoming requests Strategic thinker, at your happiest when problem solving, and comfortable making decisions Independent, but also a team player Willing to travel, job requires (Estimated %) Your Experience Includes BA/BS in a relevant subject is required 6+ years in a client facing role within a CSM role is mandatory. Effective customer facing communication skills. Proven success in and genuine enthusiasm for working directly with customer Track record of successful engagement across corporate functions (Professional Services, Engineering, Sales, and Product Management) Management of Enterprise, Strategic customers Excellent verbal and written communication skills, including the ability to chair meetings or host webinars Ability to build relationships with key customer stakeholders at all levels, including C suite level Strong entrepreneurial skills to excel in a complex and rapidly evolving environment Experience implementing SaaS solutions with an enthusiasm for technology and demonstrated technical aptitude. Experience using SFDC, Gainsight and other CS Technology applications An ambitious person who takes the initiative to get things done - be able to thrive in the dynamic environment that comes with a high growth company Where we Work We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit Resources OneTrust Careers on YouTube on Instagram Your Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form. Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an email address. You may also receive legitimate emails from . Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad - the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws. Our privacy center makes it easy to see how we collect and use your information. Your privacy When we collect your personal information, we always inform you of your rights and make it easy for you to exercise them. Where possible, we also let you manage your preferences about how much information you choose to share with us, or our partners.
Feb 05, 2026
Full time
London, United Kingdom Customer Experience Strength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge We are looking for a Principal Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our strategic customers from the start of their journey to renewal in a high to medium touch role. As a Senior CSM, you will be assigned to a portfolio of customers and be responsible for the success of those accounts. Your main goal will be to ensure our key customers are happy and satisfied with the products they have purchased. Our Senior CSMs are hyper focused on delivering revenue retention and growth through alignment, adoption, and world class customer engagement. You will be responsible for managing the customer relationship, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be responsible for supporting all live products. You will be on the forefront of evangelizing Trust in the workplace. This role is hybrid. This is not a 100% remote role. Your Mission Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle Act as the primary contact and sherpa to help your customers navigate OneTrust Collaborate cross departmentally to provide product expertise Accelerate customer solutions through knowledge of their business and best practice guidance Deliver proactive communication and manage mission critical escalations Align customer's roadmap with our product roadmap Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests. Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value Deliver business reviews to communicate strategically with your customers and their executive teams to ensure we are delivering on their business objectives Utilize Adoption metrics to share best practice, nurture value added activities, proactively identify risk and identify growth opportunities. Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust's revenue strategy Utilize adoption stats to gauge customer engagement, identifying opportunities for further training and adoption, or possible expansion opportunities. Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from their investment in OneTrust and fully leverage their subscription. You Are An excellent communicator, you understand how messaging resonates with different stakeholders and how to tailor your style to meet the audience Motivated to drive outcomes for your customers, you see Customer success as your own Comfortable holding other stakeholders accountable and unafraid to get loud when needed Lover of technology and someone who wants to learn how your customers use our products Empathetic to your customers, able to drill down into their pain points and find solutions that meet their needs Steady in the face of business critical issues and capable of handling customer escalations Thrive in a fast paced start up environment, and skilled at prioritizing incoming requests Strategic thinker, at your happiest when problem solving, and comfortable making decisions Independent, but also a team player Willing to travel, job requires (Estimated %) Your Experience Includes BA/BS in a relevant subject is required 6+ years in a client facing role within a CSM role is mandatory. Effective customer facing communication skills. Proven success in and genuine enthusiasm for working directly with customer Track record of successful engagement across corporate functions (Professional Services, Engineering, Sales, and Product Management) Management of Enterprise, Strategic customers Excellent verbal and written communication skills, including the ability to chair meetings or host webinars Ability to build relationships with key customer stakeholders at all levels, including C suite level Strong entrepreneurial skills to excel in a complex and rapidly evolving environment Experience implementing SaaS solutions with an enthusiasm for technology and demonstrated technical aptitude. Experience using SFDC, Gainsight and other CS Technology applications An ambitious person who takes the initiative to get things done - be able to thrive in the dynamic environment that comes with a high growth company Where we Work We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit Resources OneTrust Careers on YouTube on Instagram Your Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form. Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an email address. You may also receive legitimate emails from . Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad - the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws. Our privacy center makes it easy to see how we collect and use your information. Your privacy When we collect your personal information, we always inform you of your rights and make it easy for you to exercise them. Where possible, we also let you manage your preferences about how much information you choose to share with us, or our partners.
Overview This position is responsible for both managing the Sales team and conducting direct sales of Gatan and EDAX products in the United Kingdom, including the Republic of Ireland. This position sells the Company's products and services using technical, organizational, and customer knowledge to influence customers and assist them in applying the products/services to their needs resulting in revenue generation. It is expected that input and activity from this position funds various aspects of marketing, market planning, and technical development of products and services. The position will be responsible for the entire United Kingdom and management of select distributor regions. Essential Skills and Responsibilities Maximize Gatan's and EDAX's visibility and penetration in the region Generation of revenue via the sale of all products assigned Determination of local marketing strategies and goals for each product and service, using market research to assess customer needs and sharing information with management and other team members Research and development of potential target customer contact lists Follow up on sales leads and development of opportunities toward successfully closed orders Organization of local events, including product workshops, local society and trade meetings, user meetings and customer presentations Customization of existing or new sales collateral to support the successful close of an order Provide detailed quotations to end users for current purchases and/or budget/grant proposals Schedule and log all activity into a CRM database, including creation and maintenance of all sales opportunities, as defined by Sales Department policies Manage sales team activities and guide strategic activities that improve business growth and efficiencies Management of distributors in countries outside of the United Kingdom to drive increased sales Work closely with service to help achieve a high level of customer satisfaction Work with accounting and service to resolve on-going accounts-receivable issues Other tasks, as assigned Qualifications Must possess excellent oral and written communication skills including formal presentation skills in front of small and large groups Demonstrated ability in problem solving and negotiation with special emphasis on closing the sale Experience selling state-of-the-art product offerings Demonstrable capacity to keep abreast of new technology trends and their application to real world projects Must possess a high degree of diplomacy, judgment, and the ability to deal with and influence persons in all types of positions Use of SalesForce, Microsoft Office and other business systems with a high level of efficiency Education/Experience Masters in physics, material science, life sciences or engineering preferred; having a PhD would be seen as an advantage 3-5 years of sales experience, with Sales experience in analytical instrumentation preferred 3-5 years of management experience, with distributor management preferred Background in TEM, SEM, FIB, XRD, or AFM required Background in Materials Science, Life Science, Physics, or Engineering Physical Demands / Work Environment The physical demands and work environment described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required to travel extensively within the territory and, at times, abroad Electron Microscopy Technologies (EMT) is the world's leading manufacturer of high-quality instrumentation and software for imaging and analysis in TEM and SEM applications. The Gatan and EDAX names are recognized and respected throughout the worldwide scientific community and have been synonymous with high-quality products and the industry's leading technology. AMETEK, Inc. is a leading global provider of industrial technology solutions servinga diverse set of attractive niche markets with annual sales over $7.5billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 22,000 colleagues, in 35countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual,Inclusion, Teamwork, and Social Responsibility. AMETEKisa component of the S&P 500. Visit for more information.
Feb 05, 2026
Full time
Overview This position is responsible for both managing the Sales team and conducting direct sales of Gatan and EDAX products in the United Kingdom, including the Republic of Ireland. This position sells the Company's products and services using technical, organizational, and customer knowledge to influence customers and assist them in applying the products/services to their needs resulting in revenue generation. It is expected that input and activity from this position funds various aspects of marketing, market planning, and technical development of products and services. The position will be responsible for the entire United Kingdom and management of select distributor regions. Essential Skills and Responsibilities Maximize Gatan's and EDAX's visibility and penetration in the region Generation of revenue via the sale of all products assigned Determination of local marketing strategies and goals for each product and service, using market research to assess customer needs and sharing information with management and other team members Research and development of potential target customer contact lists Follow up on sales leads and development of opportunities toward successfully closed orders Organization of local events, including product workshops, local society and trade meetings, user meetings and customer presentations Customization of existing or new sales collateral to support the successful close of an order Provide detailed quotations to end users for current purchases and/or budget/grant proposals Schedule and log all activity into a CRM database, including creation and maintenance of all sales opportunities, as defined by Sales Department policies Manage sales team activities and guide strategic activities that improve business growth and efficiencies Management of distributors in countries outside of the United Kingdom to drive increased sales Work closely with service to help achieve a high level of customer satisfaction Work with accounting and service to resolve on-going accounts-receivable issues Other tasks, as assigned Qualifications Must possess excellent oral and written communication skills including formal presentation skills in front of small and large groups Demonstrated ability in problem solving and negotiation with special emphasis on closing the sale Experience selling state-of-the-art product offerings Demonstrable capacity to keep abreast of new technology trends and their application to real world projects Must possess a high degree of diplomacy, judgment, and the ability to deal with and influence persons in all types of positions Use of SalesForce, Microsoft Office and other business systems with a high level of efficiency Education/Experience Masters in physics, material science, life sciences or engineering preferred; having a PhD would be seen as an advantage 3-5 years of sales experience, with Sales experience in analytical instrumentation preferred 3-5 years of management experience, with distributor management preferred Background in TEM, SEM, FIB, XRD, or AFM required Background in Materials Science, Life Science, Physics, or Engineering Physical Demands / Work Environment The physical demands and work environment described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required to travel extensively within the territory and, at times, abroad Electron Microscopy Technologies (EMT) is the world's leading manufacturer of high-quality instrumentation and software for imaging and analysis in TEM and SEM applications. The Gatan and EDAX names are recognized and respected throughout the worldwide scientific community and have been synonymous with high-quality products and the industry's leading technology. AMETEK, Inc. is a leading global provider of industrial technology solutions servinga diverse set of attractive niche markets with annual sales over $7.5billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 22,000 colleagues, in 35countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual,Inclusion, Teamwork, and Social Responsibility. AMETEKisa component of the S&P 500. Visit for more information.
Headquartered in Tokyo, Japan, Evident employs around 4,500 people at a total of 57 locations worldwide. Evident Europe, headquartered in Hamburg, Germany, employs approximately 770 people in 16 countries. The product portfolio includes a wide range of microscope systems used in clinical diagnostics, medical and basic research, as well as in various industrial areas. In addition, Evident offers videoscopes, products for non destructive testing techniques and for X ray fluorescence analysis. Tasks Drive strategic direction and lifecycle management of the Software product portfolio together with Hardware team, ensuring long term growth, profitability, and alignment with company vision. Lead the development and execution of global product strategies, collaborating cross functionally with regional, R&D, marketing, operations, and commercial teams to deliver innovative solutions that meet customer and market needs. Partner proactively with R&D and engineering leadership to influence the product roadmap, provide timely and strategic feedback, and ensure successful execution of development plans. Own product financial performance (P&L), including pricing strategy, margin optimization, cost analysis, and business case development to achieve growth and profitability targets. Owns prioritization and trade off decisions across multiple products or product lines, balancing customer needs, business goals, and technical feasibility to meet financial and operational targets. Champion go to market excellence by developing compelling product positioning, messaging and launching materials, and by leading internal and external product training initiatives. Evaluate and manage third party partnerships and complementary technologies to strengthen and expand the product portfolio. Serve as the subject matter expert (SME) - leveraging deep technical, clinical, and market understanding to support complex customer discussions and strategic opportunities. Monitor technology and market trends, customer insights, and competitive landscape to anticipate changes, identify opportunities, and mitigate risks. Synthesize market dynamics and business intelligence into actionable insights to guide strategic decision making and portfolio prioritization. Represent the product line globally, engaging with regional teams, customers, and partners to drive adoption and market success. Requirements Demonstrated leadership in end to end product ownership - from strategy and concept development through launch, commercialization, and lifecycle management. Deep understanding of product management principles and strong business acumen with proven ability to drive revenue growth, portfolio optimization, and profitability. Technical proficiency in HW/SW products across techniques related to Material Science, Imaging, and/or Industrial Microscopy. Track record in product management, including defining roadmaps, managing releases, and working in Agile development environments. Strategic and analytical thinking with the ability to connect market insights, technology trends, and business strategy into actionable plans. Exceptional communication and stakeholder management skills, with the ability to influence across functions and regions. Experience working in a global matrix organization, collaborating effectively across cultures, time zones, and business units. Fluent in English; proficiency in additional languages (e.g., French, German, or Japanese) is an added advantage. Comfortable with international travel (up to 30%) and managing global market dynamics. Minimum bachelor's degree in engineering or science or equivalent professional experience. Master's or MBA preferred. Minimum of 10 years of experience in technical product development, product management or sales. Microscopic imaging systems experience strongly preferred Benefits Flexible working hours, incl. mobile work 30 days of holiday time each year 13 salaries a year Regular training courses Extensive company pension scheme Payments towards an employee savings plan Preventive healthcare, free beverages & fresh fruit and vegetables daily Joint company events and activities Interesting, diversified field of activity in an international working environment Evident Europe GmbH is an equal opportunities employer and we look forward to receiving your application.
Feb 05, 2026
Full time
Headquartered in Tokyo, Japan, Evident employs around 4,500 people at a total of 57 locations worldwide. Evident Europe, headquartered in Hamburg, Germany, employs approximately 770 people in 16 countries. The product portfolio includes a wide range of microscope systems used in clinical diagnostics, medical and basic research, as well as in various industrial areas. In addition, Evident offers videoscopes, products for non destructive testing techniques and for X ray fluorescence analysis. Tasks Drive strategic direction and lifecycle management of the Software product portfolio together with Hardware team, ensuring long term growth, profitability, and alignment with company vision. Lead the development and execution of global product strategies, collaborating cross functionally with regional, R&D, marketing, operations, and commercial teams to deliver innovative solutions that meet customer and market needs. Partner proactively with R&D and engineering leadership to influence the product roadmap, provide timely and strategic feedback, and ensure successful execution of development plans. Own product financial performance (P&L), including pricing strategy, margin optimization, cost analysis, and business case development to achieve growth and profitability targets. Owns prioritization and trade off decisions across multiple products or product lines, balancing customer needs, business goals, and technical feasibility to meet financial and operational targets. Champion go to market excellence by developing compelling product positioning, messaging and launching materials, and by leading internal and external product training initiatives. Evaluate and manage third party partnerships and complementary technologies to strengthen and expand the product portfolio. Serve as the subject matter expert (SME) - leveraging deep technical, clinical, and market understanding to support complex customer discussions and strategic opportunities. Monitor technology and market trends, customer insights, and competitive landscape to anticipate changes, identify opportunities, and mitigate risks. Synthesize market dynamics and business intelligence into actionable insights to guide strategic decision making and portfolio prioritization. Represent the product line globally, engaging with regional teams, customers, and partners to drive adoption and market success. Requirements Demonstrated leadership in end to end product ownership - from strategy and concept development through launch, commercialization, and lifecycle management. Deep understanding of product management principles and strong business acumen with proven ability to drive revenue growth, portfolio optimization, and profitability. Technical proficiency in HW/SW products across techniques related to Material Science, Imaging, and/or Industrial Microscopy. Track record in product management, including defining roadmaps, managing releases, and working in Agile development environments. Strategic and analytical thinking with the ability to connect market insights, technology trends, and business strategy into actionable plans. Exceptional communication and stakeholder management skills, with the ability to influence across functions and regions. Experience working in a global matrix organization, collaborating effectively across cultures, time zones, and business units. Fluent in English; proficiency in additional languages (e.g., French, German, or Japanese) is an added advantage. Comfortable with international travel (up to 30%) and managing global market dynamics. Minimum bachelor's degree in engineering or science or equivalent professional experience. Master's or MBA preferred. Minimum of 10 years of experience in technical product development, product management or sales. Microscopic imaging systems experience strongly preferred Benefits Flexible working hours, incl. mobile work 30 days of holiday time each year 13 salaries a year Regular training courses Extensive company pension scheme Payments towards an employee savings plan Preventive healthcare, free beverages & fresh fruit and vegetables daily Joint company events and activities Interesting, diversified field of activity in an international working environment Evident Europe GmbH is an equal opportunities employer and we look forward to receiving your application.
Field Services Manager, Man Management Consultancy, Testing Bracknell, occasional travel nationwide £40,000 to £50,000 + Company Benefits Are you a Field Services Manager or similar, from an engineering or technical background or similar, looking to take the next steps in your career into a hands-off role where you will be managing Field Service Engineers nationwide? Do you want to join a business w click apply for full job details
Feb 05, 2026
Full time
Field Services Manager, Man Management Consultancy, Testing Bracknell, occasional travel nationwide £40,000 to £50,000 + Company Benefits Are you a Field Services Manager or similar, from an engineering or technical background or similar, looking to take the next steps in your career into a hands-off role where you will be managing Field Service Engineers nationwide? Do you want to join a business w click apply for full job details
Established Technical Consultancy seeks a dynamic Business Development Lead with an extensive background in the Defence sector; bringing an Engineering Degree and proven success selling to Defence markets. The successful Business Development Lead will take responsibility for identifying and developing new commercial opportunities within Defence markets following up on opportunities by developing click apply for full job details
Feb 05, 2026
Full time
Established Technical Consultancy seeks a dynamic Business Development Lead with an extensive background in the Defence sector; bringing an Engineering Degree and proven success selling to Defence markets. The successful Business Development Lead will take responsibility for identifying and developing new commercial opportunities within Defence markets following up on opportunities by developing click apply for full job details
The Job Our client is seeking an experienced Poultry Farm Manager to take full responsibility for the day-to-day operation of a broiler farm in East Yorkshire. The role is focused on delivering strong bird performance in line with business strategy, ensuring the highest standards of welfare, weight, quality, and cost efficiency. You will have end to end responsibility for stock management, people leadership, compliance, and site standards, working closely with the Area Manager to ensure issues are identified early and resolved effectively. This is a hands-on, high-accountability role suited to someone comfortable managing both birds and people in a fast-paced, high-welfare environment. The Company Our client operates modern, performance-driven broiler operations with a strong emphasis on animal welfare, compliance and continuous improvement. They invest in their people, systems, and sites and expect high standards across all areas of the business. The Candidate Proven experience managing a broiler poultry unit, with strong stockmanship and welfare focus Sound understanding of ventilation, heating, feed, water, litter, and lighting control Strong biosecurity discipline and experience working to assurance schemes and Codes of Practice Confident people management skills, including staff supervision, training, performance management and rotas Experience managing contractors and maintaining site standards and security High attention to detail with paperwork, compliance, audits, and reporting Ability to prioritise, work under pressure, and operate with minimal supervision Flexible approach to working hours, including weekends, early mornings, and evenings as required The Package Competitive salary, dependent on experience Long-term, stable role within a well-structured operation Training and development aligned with Poultry Passport and industry standards Opportunity to run a site with autonomy and clear operational support Please email your CV to Bradley Frost, Senior Recruitment Delivery Consultant, . Keep up-to-date with the latest opportunities from Agricultural Recruitment Specialists by registering on our website: and following us on LinkedIn, Instagram, Facebook and Twitter. As a leading and esteemed recruitment agency specialising in the agriculture, food, horticulture, equestrian, animal health and rural sectors, Agricultural Recruitment Specialists prioritise roles across sales, management, marketing, operations and technical and engineering fields, including international and senior-level positions within our specialised sectors. Our suite of services encompasses bespoke recruitment solutions, executive search, candidate profiling, knowledge sharing, targeted advertising and comprehensive recruitment support. To discover how we can assist in advancing your career or meeting your recruitment needs, please visit or contact our recruitment team on or on our international number: . We are renowned for connecting the finest talent throughout the world with the best brands and organisations.
Feb 05, 2026
Full time
The Job Our client is seeking an experienced Poultry Farm Manager to take full responsibility for the day-to-day operation of a broiler farm in East Yorkshire. The role is focused on delivering strong bird performance in line with business strategy, ensuring the highest standards of welfare, weight, quality, and cost efficiency. You will have end to end responsibility for stock management, people leadership, compliance, and site standards, working closely with the Area Manager to ensure issues are identified early and resolved effectively. This is a hands-on, high-accountability role suited to someone comfortable managing both birds and people in a fast-paced, high-welfare environment. The Company Our client operates modern, performance-driven broiler operations with a strong emphasis on animal welfare, compliance and continuous improvement. They invest in their people, systems, and sites and expect high standards across all areas of the business. The Candidate Proven experience managing a broiler poultry unit, with strong stockmanship and welfare focus Sound understanding of ventilation, heating, feed, water, litter, and lighting control Strong biosecurity discipline and experience working to assurance schemes and Codes of Practice Confident people management skills, including staff supervision, training, performance management and rotas Experience managing contractors and maintaining site standards and security High attention to detail with paperwork, compliance, audits, and reporting Ability to prioritise, work under pressure, and operate with minimal supervision Flexible approach to working hours, including weekends, early mornings, and evenings as required The Package Competitive salary, dependent on experience Long-term, stable role within a well-structured operation Training and development aligned with Poultry Passport and industry standards Opportunity to run a site with autonomy and clear operational support Please email your CV to Bradley Frost, Senior Recruitment Delivery Consultant, . Keep up-to-date with the latest opportunities from Agricultural Recruitment Specialists by registering on our website: and following us on LinkedIn, Instagram, Facebook and Twitter. As a leading and esteemed recruitment agency specialising in the agriculture, food, horticulture, equestrian, animal health and rural sectors, Agricultural Recruitment Specialists prioritise roles across sales, management, marketing, operations and technical and engineering fields, including international and senior-level positions within our specialised sectors. Our suite of services encompasses bespoke recruitment solutions, executive search, candidate profiling, knowledge sharing, targeted advertising and comprehensive recruitment support. To discover how we can assist in advancing your career or meeting your recruitment needs, please visit or contact our recruitment team on or on our international number: . We are renowned for connecting the finest talent throughout the world with the best brands and organisations.
