Production Shift Leader Job Title Production Shift Leader Location Market Drayton, Shropshire Salary £44,000 £46,000 (DOE) Shift 4 on 4 off (7am 7pm / 7pm 7am) Hours 42 hours per week Job Role of the Production Shift Leader An excellent opportunity has arisen for a strong Production Shift Leader to join a high-volume, fast-paced food manufacturing site. This role offers the chance to lead from the front within a business that places strong emphasis on safety, quality, and continuous improvement. As a Production Shift Leader within the Filling department, you will take ownership of your shift, driving performance across Safety, Quality, Service, Cost and People metrics. You will play a key role in delivering operational excellence while fostering a culture of accountability, engagement and innovation across your team. Sector Food Manufacturing Key Responsibilities of the Production Shift Leader Lead your shift to deliver against Safety, Quality, Service, Cost and People KPIs Ensure compliance with BRCGS standards and customer audit requirements Drive continuous improvement initiatives and champion root cause analysis Proactively manage performance, including Performance Improvement Plans Deliver effective communication through cascade briefs and team sessions Conduct regular 1:1s and lead by example through company behaviours Plan and allocate labour and resources effectively Maintain high standards of Health & Safety, Food Hygiene and Environmental compliance Non-Negotiable Requirements of the Production Shift Leader Experience within high-volume food manufacturing Experience working as a production leader, supervisor, team leader or manager Requirements for the Production Shift Leader Strong leadership and coaching skills. Knowledge of compliance standards and audit processes. Technical understanding of processing and filling equipment. Strong awareness of Health & Safety, Food Hygiene The Production Shift Leader will benefit from: Competitive salary up to £46,000 DOE 4 on 4 off shift pattern offering work-life balance 282 hours holiday (23.5 shifts) Pension scheme Life assurance (x2 salary) Employee discount scheme Free uniform and PPE Ongoing training and career development opportunities This opportunity is with Muller Milk & Ingredients , a leading UK manufacturer of milk and yoghurt products, operating at scale with a strong focus on quality, innovation and continuous improvement. If you are an ambitious Production Leader looking to step into a key leadership role within a thriving manufacturing environment, please click apply at the bottom of this advert. Top of Form Bottom of Form
Feb 26, 2026
Full time
Production Shift Leader Job Title Production Shift Leader Location Market Drayton, Shropshire Salary £44,000 £46,000 (DOE) Shift 4 on 4 off (7am 7pm / 7pm 7am) Hours 42 hours per week Job Role of the Production Shift Leader An excellent opportunity has arisen for a strong Production Shift Leader to join a high-volume, fast-paced food manufacturing site. This role offers the chance to lead from the front within a business that places strong emphasis on safety, quality, and continuous improvement. As a Production Shift Leader within the Filling department, you will take ownership of your shift, driving performance across Safety, Quality, Service, Cost and People metrics. You will play a key role in delivering operational excellence while fostering a culture of accountability, engagement and innovation across your team. Sector Food Manufacturing Key Responsibilities of the Production Shift Leader Lead your shift to deliver against Safety, Quality, Service, Cost and People KPIs Ensure compliance with BRCGS standards and customer audit requirements Drive continuous improvement initiatives and champion root cause analysis Proactively manage performance, including Performance Improvement Plans Deliver effective communication through cascade briefs and team sessions Conduct regular 1:1s and lead by example through company behaviours Plan and allocate labour and resources effectively Maintain high standards of Health & Safety, Food Hygiene and Environmental compliance Non-Negotiable Requirements of the Production Shift Leader Experience within high-volume food manufacturing Experience working as a production leader, supervisor, team leader or manager Requirements for the Production Shift Leader Strong leadership and coaching skills. Knowledge of compliance standards and audit processes. Technical understanding of processing and filling equipment. Strong awareness of Health & Safety, Food Hygiene The Production Shift Leader will benefit from: Competitive salary up to £46,000 DOE 4 on 4 off shift pattern offering work-life balance 282 hours holiday (23.5 shifts) Pension scheme Life assurance (x2 salary) Employee discount scheme Free uniform and PPE Ongoing training and career development opportunities This opportunity is with Muller Milk & Ingredients , a leading UK manufacturer of milk and yoghurt products, operating at scale with a strong focus on quality, innovation and continuous improvement. If you are an ambitious Production Leader looking to step into a key leadership role within a thriving manufacturing environment, please click apply at the bottom of this advert. Top of Form Bottom of Form
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Northampton , we operate one of the most impressive facilities in Europe, based across a campus of 5 manufacturing units, and we have a team of around 2,000 colleagues making high quality premium products every day. We are the sole supplier of sandwiches, wraps, rolls and sushi for Marks & Spencer. What you'll be doing As Production Zone Manager you will lead nominated colleagues and manage the consistent application of processes within a given department or zone to ensure products are prepared and manufactured to the agreed standards and production plans. Shift: Friday - Tuesday 06:00 - 14:30 Deliver department/zone productivity and efficiency targets to produce goods in line with the agreed production plan Continuously monitor raw materials/ingredients, all operational processes and the overall production environment to ensure that all activity comply with food safety manufacturing standards Monitor and review labour deployment to ensure that the availability and alignment fits with the production requirements of the department Effectively communicate with the operations team report progress against plan, highlighting any risks to the achievement of volumes and standards Monitors the effectiveness of machinery and equipment, through Optimum Equipment Efficiency (OEE), to ensure performance consistency and reliability Promote a Health, Safety and Environment culture within the department, complying to procedures, accident investigation, corrective actions and completing near miss reporting, promoting a safe working environment Review operational trends within department / zone. Identify and act on opportunities to that can make sustainable improvements in all areas including quality, performance and profit and the ultimately delivery of the operational plan Monitor and review team capability, ensuring all colleagues are clearly focused on their key objectives and are developed to maximise their potential Actively contribute to both customer and technical process development reviews to promote improvement to quality and consistency of production What we're looking for We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. Experience of managing diverse teams in a complex manufacturing environment Holds an advanced Food Hygiene accreditation If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. Has a HACCP level 2 qualification and IOSH level 2 qualification What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Feb 26, 2026
Full time
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Northampton , we operate one of the most impressive facilities in Europe, based across a campus of 5 manufacturing units, and we have a team of around 2,000 colleagues making high quality premium products every day. We are the sole supplier of sandwiches, wraps, rolls and sushi for Marks & Spencer. What you'll be doing As Production Zone Manager you will lead nominated colleagues and manage the consistent application of processes within a given department or zone to ensure products are prepared and manufactured to the agreed standards and production plans. Shift: Friday - Tuesday 06:00 - 14:30 Deliver department/zone productivity and efficiency targets to produce goods in line with the agreed production plan Continuously monitor raw materials/ingredients, all operational processes and the overall production environment to ensure that all activity comply with food safety manufacturing standards Monitor and review labour deployment to ensure that the availability and alignment fits with the production requirements of the department Effectively communicate with the operations team report progress against plan, highlighting any risks to the achievement of volumes and standards Monitors the effectiveness of machinery and equipment, through Optimum Equipment Efficiency (OEE), to ensure performance consistency and reliability Promote a Health, Safety and Environment culture within the department, complying to procedures, accident investigation, corrective actions and completing near miss reporting, promoting a safe working environment Review operational trends within department / zone. Identify and act on opportunities to that can make sustainable improvements in all areas including quality, performance and profit and the ultimately delivery of the operational plan Monitor and review team capability, ensuring all colleagues are clearly focused on their key objectives and are developed to maximise their potential Actively contribute to both customer and technical process development reviews to promote improvement to quality and consistency of production What we're looking for We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. Experience of managing diverse teams in a complex manufacturing environment Holds an advanced Food Hygiene accreditation If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. Has a HACCP level 2 qualification and IOSH level 2 qualification What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Shape the Future of Renewable Energy Are you an ambitious sales professional with a passion for renewable technology and building lasting customer relationships? We are looking for a commercially driven Renewables Area Manager to join our expanding renewables division and play a key role in accelerating growth across the UK's rapidly evolving sustainable energy market. This is a fantastic opportunity to take ownership of your own territory, work directly with customers at the forefront of the energy transition, and contribute to the continued success of a business committed to becoming the UK's leading renewables wholesaler. About the Role As a Renewables Area Manager, you will be responsible for driving sales performance and increasing market share across your designated region. You will manage a carefully selected portfolio of customers while actively identifying and securing new business opportunities. Working closely with associated branch teams and internal stakeholders, you will deliver commercial growth through strong relationship management, technical understanding, and proactive business development. Key Responsibilities Take full commercial ownership of a defined regional territory. Develop and grow relationships with existing customers to maximise revenue opportunities. Identify and win new business across installers, contractors and renewable specialists. Promote renewable technologies including Solar PV, Battery Storage, EV Charging and ASHP solutions. Collaborate with associated branches to drive coordinated regional growth. Deliver customer meetings, product demonstrations and sales presentations. Maintain an active sales pipeline and deliver accurate forecasting. Monitor competitor activity and identify emerging market opportunities. Represent the business professionally within the renewables marketplace. What You'll Bring Proven success within a field sales or business development environment. Experience within the UK renewables sector highly desirable (PV, Battery Storage, EV Charging or Heat Pump technologies). Strong track record of generating new business and expanding key accounts. Excellent communication, negotiation and influencing skills. Self-motivated with the ability to manage a remote territory effectively. Strong commercial awareness and customer-first mindset. Proficient with Microsoft Office systems. Full UK driving licence. What Makes You Successful in This Role You enjoy being in front of customers and building trusted partnerships. You are proactive, resilient and results-focused. You thrive in a fast-paced, growth-focused environment. You are passionate about renewable technologies and sustainability. What We Offer Competitive salary and performance-based bonus structure. Company vehicle or car allowance (where applicable). Opportunity to join a rapidly growing renewables division. Career progression within a market-leading organisation. Supportive and collaborative team culture.
Feb 26, 2026
Full time
Shape the Future of Renewable Energy Are you an ambitious sales professional with a passion for renewable technology and building lasting customer relationships? We are looking for a commercially driven Renewables Area Manager to join our expanding renewables division and play a key role in accelerating growth across the UK's rapidly evolving sustainable energy market. This is a fantastic opportunity to take ownership of your own territory, work directly with customers at the forefront of the energy transition, and contribute to the continued success of a business committed to becoming the UK's leading renewables wholesaler. About the Role As a Renewables Area Manager, you will be responsible for driving sales performance and increasing market share across your designated region. You will manage a carefully selected portfolio of customers while actively identifying and securing new business opportunities. Working closely with associated branch teams and internal stakeholders, you will deliver commercial growth through strong relationship management, technical understanding, and proactive business development. Key Responsibilities Take full commercial ownership of a defined regional territory. Develop and grow relationships with existing customers to maximise revenue opportunities. Identify and win new business across installers, contractors and renewable specialists. Promote renewable technologies including Solar PV, Battery Storage, EV Charging and ASHP solutions. Collaborate with associated branches to drive coordinated regional growth. Deliver customer meetings, product demonstrations and sales presentations. Maintain an active sales pipeline and deliver accurate forecasting. Monitor competitor activity and identify emerging market opportunities. Represent the business professionally within the renewables marketplace. What You'll Bring Proven success within a field sales or business development environment. Experience within the UK renewables sector highly desirable (PV, Battery Storage, EV Charging or Heat Pump technologies). Strong track record of generating new business and expanding key accounts. Excellent communication, negotiation and influencing skills. Self-motivated with the ability to manage a remote territory effectively. Strong commercial awareness and customer-first mindset. Proficient with Microsoft Office systems. Full UK driving licence. What Makes You Successful in This Role You enjoy being in front of customers and building trusted partnerships. You are proactive, resilient and results-focused. You thrive in a fast-paced, growth-focused environment. You are passionate about renewable technologies and sustainability. What We Offer Competitive salary and performance-based bonus structure. Company vehicle or car allowance (where applicable). Opportunity to join a rapidly growing renewables division. Career progression within a market-leading organisation. Supportive and collaborative team culture.
Join us as a Product Owner - Data Quality and Governance within Barclays UK. You will be responsible for ensuring the accuracy and integrity of customer data, focusing on data governance, data quality thresholds, and protecting both the bank and its customers. Your role involves addressing challenges like data misalignment, such as duplicate records, and improving the customer experience by aligning data across systems. You will work closely with the Data Quality delivery team to prioritize and implement data fixes, ensuring end-to-end delivery and collaborating with various stakeholders. A key part of the role is also exploring how to commercialise data, driving personalised customer targeting and helping the bank generate income through improved data management. To be successful as a Product Owner - Data Quality and Governance, you should have: Previous experience in a Product Manager or Product Owner role. Solid business and commercial acumen, with a proven ability prioritise benefit, drive income or reduce costs. Expertise in risk management and the ability to mitigate risks effectively. Excellent stakeholder management skills, including working with internal and external partners, influencing, and challenging when necessary. Some other highly valued skills may include: Proficiency in SQL. Knowledge of AI applications to drive commercial outcomes. Experience working within a regulatory environment. Experience in data analysis. Experience in digital delivery. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in London, Knutsford or Northampton. Purpose of the role To develop, implement, and maintain effective governance frameworks for all data and records across the bank's global operations. Accountabilities Development and maintenance of a comprehensive data and records governance framework aligned with regulatory requirements and industry standards. Monitoring data quality and records metrics and compliance with standards across the organization. Identification and addressing of data and records management risks and gaps. Development and implementation of a records management programme that ensures the proper identification, classification, storage, retention, retrieval and disposal of records. Development and implementation of a data governance strategy that aligns with the bank's overall data management strategy and business objectives. Provision of Group wide guidance and training on Data and Records Management standard requirements. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 26, 2026
Full time
Join us as a Product Owner - Data Quality and Governance within Barclays UK. You will be responsible for ensuring the accuracy and integrity of customer data, focusing on data governance, data quality thresholds, and protecting both the bank and its customers. Your role involves addressing challenges like data misalignment, such as duplicate records, and improving the customer experience by aligning data across systems. You will work closely with the Data Quality delivery team to prioritize and implement data fixes, ensuring end-to-end delivery and collaborating with various stakeholders. A key part of the role is also exploring how to commercialise data, driving personalised customer targeting and helping the bank generate income through improved data management. To be successful as a Product Owner - Data Quality and Governance, you should have: Previous experience in a Product Manager or Product Owner role. Solid business and commercial acumen, with a proven ability prioritise benefit, drive income or reduce costs. Expertise in risk management and the ability to mitigate risks effectively. Excellent stakeholder management skills, including working with internal and external partners, influencing, and challenging when necessary. Some other highly valued skills may include: Proficiency in SQL. Knowledge of AI applications to drive commercial outcomes. Experience working within a regulatory environment. Experience in data analysis. Experience in digital delivery. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in London, Knutsford or Northampton. Purpose of the role To develop, implement, and maintain effective governance frameworks for all data and records across the bank's global operations. Accountabilities Development and maintenance of a comprehensive data and records governance framework aligned with regulatory requirements and industry standards. Monitoring data quality and records metrics and compliance with standards across the organization. Identification and addressing of data and records management risks and gaps. Development and implementation of a records management programme that ensures the proper identification, classification, storage, retention, retrieval and disposal of records. Development and implementation of a data governance strategy that aligns with the bank's overall data management strategy and business objectives. Provision of Group wide guidance and training on Data and Records Management standard requirements. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Technical Services Manager - Food manufacturing Northamptonshire Permanent M-F 40,000 Are you a detail-driven technical professional who thrives on systems, compliance and continuous improvement? We're looking for a Technical Services Manager to take ownership of the Quality Management System and drive audit-ready excellence across a fast-paced food manufacturing site This is a high-impact role at the heart of food safety, governance and operational integrity. What you'll be doing at the Technical Services Manager: Own and enhance the Quality Management System (QMS) - ensuring all factory documentation (factory specs, process paperwork, QAS and records) is accurate, controlled and audit-ready. Drive document control excellence, streamlining procedures in collaboration with stakeholders to create a clear, efficient and compliant system. Lead monthly QMS verification audits, reviewing records, identifying gaps and working closely with QA to ensure timely corrective and preventive actions. Take centre stage during external audits, confidently presenting key QMS elements and demonstrating robust compliance with customer and third-party standards. Manage and maintain the HACCP programme, ensuring risk assessments, documentation and controls remain current and aligned to site operations. Oversee internal audit schedules and close-outs, embedding a culture of accountability and continuous improvement. Control critical compliance programmes, including pest management, calibration systems and site technical reporting. Ensure retailer reporting and complaint investigations are completed thoroughly and on time, safeguarding customer confidence and brand reputation. What you'll need as the Technical Services Manager: A proven track record in a food manufacturing Technical Service, Quality Supervisor/Manager, or Process role is required to be considered for this position Experiencing working in a fast-paced food environment with multiple production lines Own transport Full UK working rights If you believe you have the skills and personality to fit these requirements please either apply via this advert or call Henderson Brown on (phone number removed) for more information.
Feb 26, 2026
Full time
Technical Services Manager - Food manufacturing Northamptonshire Permanent M-F 40,000 Are you a detail-driven technical professional who thrives on systems, compliance and continuous improvement? We're looking for a Technical Services Manager to take ownership of the Quality Management System and drive audit-ready excellence across a fast-paced food manufacturing site This is a high-impact role at the heart of food safety, governance and operational integrity. What you'll be doing at the Technical Services Manager: Own and enhance the Quality Management System (QMS) - ensuring all factory documentation (factory specs, process paperwork, QAS and records) is accurate, controlled and audit-ready. Drive document control excellence, streamlining procedures in collaboration with stakeholders to create a clear, efficient and compliant system. Lead monthly QMS verification audits, reviewing records, identifying gaps and working closely with QA to ensure timely corrective and preventive actions. Take centre stage during external audits, confidently presenting key QMS elements and demonstrating robust compliance with customer and third-party standards. Manage and maintain the HACCP programme, ensuring risk assessments, documentation and controls remain current and aligned to site operations. Oversee internal audit schedules and close-outs, embedding a culture of accountability and continuous improvement. Control critical compliance programmes, including pest management, calibration systems and site technical reporting. Ensure retailer reporting and complaint investigations are completed thoroughly and on time, safeguarding customer confidence and brand reputation. What you'll need as the Technical Services Manager: A proven track record in a food manufacturing Technical Service, Quality Supervisor/Manager, or Process role is required to be considered for this position Experiencing working in a fast-paced food environment with multiple production lines Own transport Full UK working rights If you believe you have the skills and personality to fit these requirements please either apply via this advert or call Henderson Brown on (phone number removed) for more information.
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Lexica is a leading specialist consultancy, transforming environments for clients in health and life sciences. From June 2025 Lexica is a member of WSP (UK) Ltd and will be fully integrated into the organisation by Jan 2026. We are helping organisations to become more efficient and effective in the core sectors that we work in; whether improving patient pathways for the NHS, developing laboratories to facilitate world leading science, or rationalising educational campuses to attract the highest calibre students and research investment. Our clients tell us that we are different from other consultancies. They know that we have a wide range of skills across the business that gives us a competitive edge over other organisations. By joining Lexica, you will be part of the journey with our clients and colleagues. A little more about your role As Senior Consultant, Healthcare Strategy and Planning (HS+P) you will be joining an established post within the Lexica Healthcare Strategy & Planning team. In conjunction with the Director and other colleagues you will help achieve the overall business plan to grow and develop strategic healthcare planning as a leading edge offering to external clients, including NHS organisations and private sector clients in the UK and overseas. The role is a client facing, and you will be expected to be a leader within the HS+P team in developing healthcare strategy and planning expertise, processes and procedures to ensure a quality assured service delivery. You will be responsible for the delivery and performance of healthcare strategy and planning advisory services of varying breadth and scope, managing those projects, and leading teams or working as part of a team on major commissions. You will be expected to contribute to an annual new business development target in relation to the development of a portfolio of consultancy clients. You will also contribute to and provide support in preparing tender responses and delivering presentations for new business opportunities. What we will be looking for you to demonstrate Expertise: you have extensive knowledge of health services and or health facilities gained either through clinical practice, through working in other roles within health providers or as a professional contributing to healthcare projects. You will undertake technical inputs as required for individual projects including - but not limited to - strategic analysis, demand and capacity modelling, models of care, clinical and functional briefing, schedules of accommodation and design reviews Agility: you will support the delivery of a wide range of projects related clinical and operational strategy development, clinical and operational health services and facilities planning, employing tools and methods developed by Lexica and developing improved methods and tools Interpersonal skills: you will act as the client relationship manager for individual clients and account manage issues for existing and new clients within a portfolio Facilitation skills: you will lead clinical stakeholder engagement sessions and manage engagement programmes Excellent writing skills: you will be responsible for writing reports, briefs, and contributions to business cases, as well as peer reviewing texts by colleagues for accuracy and quality Data analytics skills: you will employ models to assess health service needs and demands at various levels and scales Creativity and solutions focus: you will help clients investigate the needs of their services, develop solutions, review and assess options. You will participate in the development of service models and their quality assurance Work with clients and project teams ensure that proposals for investment take into account productivity gains and facilitate transformation in service delivery Natural curiosity and ability to apply rigour to evidence reviews: you will keep abreast of trends and research healthcare planning topics and establish the approach to investigating key lines of enquiry arising out of projects. You will contribute to thought leadership in our field Openness and curiosity: you will contribute to projects in all parts of the globe, developing and understanding of local cultures and practices. You will help share best practice observations across regions and deliver healthcare strategy and planning solutions tailored to local needs, practices and priorities Spirit of collaboration: you will foster multi disciplinary collaboration across the HS+P team and beyond, help your colleagues to manage the team's workload and in developing processes and procedures to provide a quality assured service for clients Organisational skills: you will manage inputs into individually owned projects from identification of objectives and contribute as a team member to larger commissions. You will be responsible for monitoring personal inputs, as well as those of a small team on projects to ensure delivery within project budgets You will contribute to new business development and bid and tender preparation. As part of the HS+P team, you will contribute to the Health and Life Sciences Advisory business target. The role interfaces with board level and operational staff both internally and in client organisations, including executive directors and clinicians and so high levels of political astuteness and client relationship management skills are important. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today.
Feb 26, 2026
Full time
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Lexica is a leading specialist consultancy, transforming environments for clients in health and life sciences. From June 2025 Lexica is a member of WSP (UK) Ltd and will be fully integrated into the organisation by Jan 2026. We are helping organisations to become more efficient and effective in the core sectors that we work in; whether improving patient pathways for the NHS, developing laboratories to facilitate world leading science, or rationalising educational campuses to attract the highest calibre students and research investment. Our clients tell us that we are different from other consultancies. They know that we have a wide range of skills across the business that gives us a competitive edge over other organisations. By joining Lexica, you will be part of the journey with our clients and colleagues. A little more about your role As Senior Consultant, Healthcare Strategy and Planning (HS+P) you will be joining an established post within the Lexica Healthcare Strategy & Planning team. In conjunction with the Director and other colleagues you will help achieve the overall business plan to grow and develop strategic healthcare planning as a leading edge offering to external clients, including NHS organisations and private sector clients in the UK and overseas. The role is a client facing, and you will be expected to be a leader within the HS+P team in developing healthcare strategy and planning expertise, processes and procedures to ensure a quality assured service delivery. You will be responsible for the delivery and performance of healthcare strategy and planning advisory services of varying breadth and scope, managing those projects, and leading teams or working as part of a team on major commissions. You will be expected to contribute to an annual new business development target in relation to the development of a portfolio of consultancy clients. You will also contribute to and provide support in preparing tender responses and delivering presentations for new business opportunities. What we will be looking for you to demonstrate Expertise: you have extensive knowledge of health services and or health facilities gained either through clinical practice, through working in other roles within health providers or as a professional contributing to healthcare projects. You will undertake technical inputs as required for individual projects including - but not limited to - strategic analysis, demand and capacity modelling, models of care, clinical and functional briefing, schedules of accommodation and design reviews Agility: you will support the delivery of a wide range of projects related clinical and operational strategy development, clinical and operational health services and facilities planning, employing tools and methods developed by Lexica and developing improved methods and tools Interpersonal skills: you will act as the client relationship manager for individual clients and account manage issues for existing and new clients within a portfolio Facilitation skills: you will lead clinical stakeholder engagement sessions and manage engagement programmes Excellent writing skills: you will be responsible for writing reports, briefs, and contributions to business cases, as well as peer reviewing texts by colleagues for accuracy and quality Data analytics skills: you will employ models to assess health service needs and demands at various levels and scales Creativity and solutions focus: you will help clients investigate the needs of their services, develop solutions, review and assess options. You will participate in the development of service models and their quality assurance Work with clients and project teams ensure that proposals for investment take into account productivity gains and facilitate transformation in service delivery Natural curiosity and ability to apply rigour to evidence reviews: you will keep abreast of trends and research healthcare planning topics and establish the approach to investigating key lines of enquiry arising out of projects. You will contribute to thought leadership in our field Openness and curiosity: you will contribute to projects in all parts of the globe, developing and understanding of local cultures and practices. You will help share best practice observations across regions and deliver healthcare strategy and planning solutions tailored to local needs, practices and priorities Spirit of collaboration: you will foster multi disciplinary collaboration across the HS+P team and beyond, help your colleagues to manage the team's workload and in developing processes and procedures to provide a quality assured service for clients Organisational skills: you will manage inputs into individually owned projects from identification of objectives and contribute as a team member to larger commissions. You will be responsible for monitoring personal inputs, as well as those of a small team on projects to ensure delivery within project budgets You will contribute to new business development and bid and tender preparation. As part of the HS+P team, you will contribute to the Health and Life Sciences Advisory business target. The role interfaces with board level and operational staff both internally and in client organisations, including executive directors and clinicians and so high levels of political astuteness and client relationship management skills are important. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today.
Overview Quality Control Team Lead - Tannochside Join our Team at Macphie Let us introduce ourselves - Macphie, an internationally acclaimed family ingredient manufacturer, proudly situated in the picturesque and tranquil landscapes of Glenbervie in Aberdeenshire with sites in Glasgow, Tannochside, and Midlands too. Our expertise spans across a spectrum of delectable delights, including sauces, bakery creations, and heavenly ice cream toppings. We also cater to the evolving culinary landscape with our plant-based and gluten-free offerings. Trusted partners to some of the globe's leading food brands, we are dedicated to transforming ideas and creativity into tangible, delectable solutions. About the role Reporting into the QA manager the QA Team Leaders role is to lead and oversee the Quality Control function, ensuring effective day-to-day operation, resource planning, and adequate QC cover across all areas. The role ensures QC staff are suitably trained, competent, and maintain up-to-date skills. Working in partnership with Production Team Leaders, the role drives the investigation of quality and production issues, customer complaints, and non-conformances, ensuring timely root cause analysis, completion of NCRs, and implementation of corrective actions, with accurate recording on the IFS system. The role also ensures scheduled shelf-life testing and hygiene audits are completed in line with required standards. Responsibilities To arrange shift patterns for QC staff (all areas). To ensure QC staff are suitably trained and competent for the area that they provide QC cover. Skills must be kept up to date. To be a food safety and quality leader who demonstrates the highest food safety and quality standards of the business and ensures the compliance of all others with these standards. To organise and manage QC staff ensuring adequate cover. To carry out disciplinary procedures as per company handbook. Decision making of product quality, seeking advice as necessary. Release of Finished/Factored/Raw Material Goods within specification. Authorising the release of product for despatch in advance of all tests being completed following a risk assessment (Pre-QC Release). In conjunction with Production/Quality Management, stop production in event of any quality/safety/pack integrity concerns. Prevent the use of any faulty equipment that is out-with specification when calibrated. To prioritise any evaluation, investigative work required arising from the receipt of customer complaints; non-conformances; product quality concerns liaising closely with the QC Manager. To ensure root cause is identified and corrective action is taken to control any issues and preventative action is taken prevent recurrence. To complete HACCP and Internal audits as per schedule. Reporting compliance along with non compliance. Recording and reporting of any non conformances raised highlighting risk to food safety or on quality. Identifying root cause with individuals responsible for the area. Agreeing corrective and preventative actions required and agreeing timescales for implementation. Verifying the effective implementation of any corrective or preventative action taken, including updated SOPs, training records or briefing records. Recording of all results and actions on the IFS system. Ensure monitoring of average weight/volume control ensuring the system complies with agreed legal weight requirements relevant to the product weight. Maintain sufficient levels of stock & consumables for the job. Organise for routine hygiene monitoring to be carried out and recorded accordingly, in collaboration with departmental Team Leader and QC Co-ordinator. To complete regular shadow audits with QC staff to ensure sufficient ongoing level of scrutiny on audits. Organise and/or carry out test equipment (internal or external) calibration, highlighting any discrepancies to the appropriate area. To assist in the investigation and implementation of HACCP as required To assist with the investigation and response to product complaints with consultation with Quality Manager as necessary identification of root cause and report on product complaints in a timely manner. Active trending of complaints to identify trends with particular products or processes. Implementation and monitoring of any identified actions and reporting on success of implementation / highlighting of any continued issues. To assist with testing the product Recall system as necessary, as part of a team. To organise Sensory Evaluation as required. Assess and monitor new work methods & testing equipment, suggesting any improvements to management for approval. Carry out any other duties as assigned by functional leads. Work safely at all times in accordance with company Health & Safety policies, procedures, practices and legislation Complete food safety inductions with all new and temporary staff. Experience & Qualifications: Experience in production/Quality Management and manufacturing processes and techniques Previous experience in a supervisory role would be preferred Skills: Excellent communication skills through all stakeholders within the business. Strong & Confident presentation skills. Experienced and capable in leading external audits and understanding BRC and retailer requirements and expectations. Robust management skills and resilience through leading strong and established technical teams. Customer complaints trend analysis, investigation, root cause analysis and preventative measures. External & internal site rejections, investigation, root cause analysis and preventative measures. Raw materials nonconformities, investigation, root cause analysis and preventative measures. Product, swabbing and water testing results trending, investigation of failures, including root cause analysis and preventative measures. Reviewing, trending Quality & Taste Panels results in partnership with R&D. QMS delivery and compliance, including colleague training. Knowledge: Food Safety & Labelling legislation, knowledge of the food industry, understanding of supply chains and non-conformances Indulge in the Sweet Perks of Joining Macphie! At Macphie, we believe in crafting not only delightful culinary experiences but also providing our team with a recipe for success in their professional lives. Here is a taste of how we'll look after you as part of our Sweet Success: Annual Leave: Recharge your batteries with a generous annual leave entitlement of 23 days, plus 9 public holidays, giving you a refreshing total of 32 days to explore, relax, and savour life outside of work. Profit-Related Pay (PRP): Your dedication will not go unnoticed! Enjoy conditional PRP, aligning with our company's performance and rewarding your commitment to our shared success. Pension Perks: Secure your financial future with our pension enrolment, where you contribute 5%, and we match it with a 3% employer contribution. Health and Wellness Buffet: We care about your well-being. Access our Employee Assistance Program, a 24/7 GP line, and indulge in our cycle-to-work scheme. Keep your mind and body in top shape with our Leisure Subsidy Scheme and free fruit offerings. Eco-Friendly Commute: Embrace sustainable living with our electric car charging stations. Enjoy the convenience of free parking while contributing to a greener planet. Lifelong Learning: Cultivate your mind with our company further education scheme and unlock opportunities for personal and professional growth. Family First: We support your journey into parenthood with enhanced maternity, paternity, and adoption pay. Exclusive Employee Benefits: Revel in exclusive benefits like an education bursary via our employee trust and Funeral Concierge provided by Everest Funeral Concierge Service, a brand-new benefit. Beyond Probation: Once you have passed probation over the initial three months, you will then be able to unlock an array of group benefits, including access to our Health cash plan & Westfield Health, permanent health insurance, and 3 x death in service life assurance. To see all of the Macphie employee benefits please click here. And now, let us talk about what we need from you: Like every employer, legally, we require to check and confirm that you have the right to work in the UK. If we offer you a job and you accept, there are some checks that we need to complete before you can start with us. In addition to the above, we will also collect satisfactory employment references. Additional Information At this time, we are unable to provide visa sponsorship. Candidates must have the right to work in the UK on a permanent basis without requiring sponsorship now or in the future. We are not seeking assistance from recruitment agencies for this position. Unsolicited CVs will not be considered. Closing date for applications:
Feb 26, 2026
Full time
Overview Quality Control Team Lead - Tannochside Join our Team at Macphie Let us introduce ourselves - Macphie, an internationally acclaimed family ingredient manufacturer, proudly situated in the picturesque and tranquil landscapes of Glenbervie in Aberdeenshire with sites in Glasgow, Tannochside, and Midlands too. Our expertise spans across a spectrum of delectable delights, including sauces, bakery creations, and heavenly ice cream toppings. We also cater to the evolving culinary landscape with our plant-based and gluten-free offerings. Trusted partners to some of the globe's leading food brands, we are dedicated to transforming ideas and creativity into tangible, delectable solutions. About the role Reporting into the QA manager the QA Team Leaders role is to lead and oversee the Quality Control function, ensuring effective day-to-day operation, resource planning, and adequate QC cover across all areas. The role ensures QC staff are suitably trained, competent, and maintain up-to-date skills. Working in partnership with Production Team Leaders, the role drives the investigation of quality and production issues, customer complaints, and non-conformances, ensuring timely root cause analysis, completion of NCRs, and implementation of corrective actions, with accurate recording on the IFS system. The role also ensures scheduled shelf-life testing and hygiene audits are completed in line with required standards. Responsibilities To arrange shift patterns for QC staff (all areas). To ensure QC staff are suitably trained and competent for the area that they provide QC cover. Skills must be kept up to date. To be a food safety and quality leader who demonstrates the highest food safety and quality standards of the business and ensures the compliance of all others with these standards. To organise and manage QC staff ensuring adequate cover. To carry out disciplinary procedures as per company handbook. Decision making of product quality, seeking advice as necessary. Release of Finished/Factored/Raw Material Goods within specification. Authorising the release of product for despatch in advance of all tests being completed following a risk assessment (Pre-QC Release). In conjunction with Production/Quality Management, stop production in event of any quality/safety/pack integrity concerns. Prevent the use of any faulty equipment that is out-with specification when calibrated. To prioritise any evaluation, investigative work required arising from the receipt of customer complaints; non-conformances; product quality concerns liaising closely with the QC Manager. To ensure root cause is identified and corrective action is taken to control any issues and preventative action is taken prevent recurrence. To complete HACCP and Internal audits as per schedule. Reporting compliance along with non compliance. Recording and reporting of any non conformances raised highlighting risk to food safety or on quality. Identifying root cause with individuals responsible for the area. Agreeing corrective and preventative actions required and agreeing timescales for implementation. Verifying the effective implementation of any corrective or preventative action taken, including updated SOPs, training records or briefing records. Recording of all results and actions on the IFS system. Ensure monitoring of average weight/volume control ensuring the system complies with agreed legal weight requirements relevant to the product weight. Maintain sufficient levels of stock & consumables for the job. Organise for routine hygiene monitoring to be carried out and recorded accordingly, in collaboration with departmental Team Leader and QC Co-ordinator. To complete regular shadow audits with QC staff to ensure sufficient ongoing level of scrutiny on audits. Organise and/or carry out test equipment (internal or external) calibration, highlighting any discrepancies to the appropriate area. To assist in the investigation and implementation of HACCP as required To assist with the investigation and response to product complaints with consultation with Quality Manager as necessary identification of root cause and report on product complaints in a timely manner. Active trending of complaints to identify trends with particular products or processes. Implementation and monitoring of any identified actions and reporting on success of implementation / highlighting of any continued issues. To assist with testing the product Recall system as necessary, as part of a team. To organise Sensory Evaluation as required. Assess and monitor new work methods & testing equipment, suggesting any improvements to management for approval. Carry out any other duties as assigned by functional leads. Work safely at all times in accordance with company Health & Safety policies, procedures, practices and legislation Complete food safety inductions with all new and temporary staff. Experience & Qualifications: Experience in production/Quality Management and manufacturing processes and techniques Previous experience in a supervisory role would be preferred Skills: Excellent communication skills through all stakeholders within the business. Strong & Confident presentation skills. Experienced and capable in leading external audits and understanding BRC and retailer requirements and expectations. Robust management skills and resilience through leading strong and established technical teams. Customer complaints trend analysis, investigation, root cause analysis and preventative measures. External & internal site rejections, investigation, root cause analysis and preventative measures. Raw materials nonconformities, investigation, root cause analysis and preventative measures. Product, swabbing and water testing results trending, investigation of failures, including root cause analysis and preventative measures. Reviewing, trending Quality & Taste Panels results in partnership with R&D. QMS delivery and compliance, including colleague training. Knowledge: Food Safety & Labelling legislation, knowledge of the food industry, understanding of supply chains and non-conformances Indulge in the Sweet Perks of Joining Macphie! At Macphie, we believe in crafting not only delightful culinary experiences but also providing our team with a recipe for success in their professional lives. Here is a taste of how we'll look after you as part of our Sweet Success: Annual Leave: Recharge your batteries with a generous annual leave entitlement of 23 days, plus 9 public holidays, giving you a refreshing total of 32 days to explore, relax, and savour life outside of work. Profit-Related Pay (PRP): Your dedication will not go unnoticed! Enjoy conditional PRP, aligning with our company's performance and rewarding your commitment to our shared success. Pension Perks: Secure your financial future with our pension enrolment, where you contribute 5%, and we match it with a 3% employer contribution. Health and Wellness Buffet: We care about your well-being. Access our Employee Assistance Program, a 24/7 GP line, and indulge in our cycle-to-work scheme. Keep your mind and body in top shape with our Leisure Subsidy Scheme and free fruit offerings. Eco-Friendly Commute: Embrace sustainable living with our electric car charging stations. Enjoy the convenience of free parking while contributing to a greener planet. Lifelong Learning: Cultivate your mind with our company further education scheme and unlock opportunities for personal and professional growth. Family First: We support your journey into parenthood with enhanced maternity, paternity, and adoption pay. Exclusive Employee Benefits: Revel in exclusive benefits like an education bursary via our employee trust and Funeral Concierge provided by Everest Funeral Concierge Service, a brand-new benefit. Beyond Probation: Once you have passed probation over the initial three months, you will then be able to unlock an array of group benefits, including access to our Health cash plan & Westfield Health, permanent health insurance, and 3 x death in service life assurance. To see all of the Macphie employee benefits please click here. And now, let us talk about what we need from you: Like every employer, legally, we require to check and confirm that you have the right to work in the UK. If we offer you a job and you accept, there are some checks that we need to complete before you can start with us. In addition to the above, we will also collect satisfactory employment references. Additional Information At this time, we are unable to provide visa sponsorship. Candidates must have the right to work in the UK on a permanent basis without requiring sponsorship now or in the future. We are not seeking assistance from recruitment agencies for this position. Unsolicited CVs will not be considered. Closing date for applications:
Overview Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our work culture is intense and isn't for everyone. If you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. At Coinbase, we are committed to setting the global standard for the secure custody and safeguarding of client assets. Role and responsibilities Head of Global Safeguarding / Client Asset Management leads a high performing, cross regional team responsible for ensuring the safe custody, segregation, and regulatory compliance of client assets across all Coinbase entities and products. This is a critical leadership role with significant visibility to senior executives, Boards, and regulators, and it will shape how Coinbase designs and operates its global safeguarding framework for both fiat and digital assets. You will own the end to end safeguarding lifecycle - from policy design and control frameworks, through daily reconciliations and rebalancing, to incident management, regulatory reporting, and audit - ensuring that Coinbase protects client assets with institutional grade rigor in every jurisdiction where we operate. What you'll be doing: Set the global strategy and framework for client asset safeguarding, defining the vision, target operating model, and key performance / risk indicators for safeguarding and segregation of client assets across all Coinbase entities and products. Lead and develop a global safeguarding/client asset management team, including managers and subject matter experts across regions, fostering a culture of operational excellence, accountability, and continuous improvement. Own the Global Safeguarding Control Framework, including policies, standards, procedures, and control objectives that ensure compliance with applicable regulations (e.g., EMRs/PSRs, MiCA, CSSF, FCA and other local regimes), as well as internal risk appetite and governance expectations. Oversee daily safeguarding, reconciliation, and rebalancing processes globally, ensuring: Client assets are fully and appropriately segregated from firm assets in books and records. Safeguarding and custody wallet balances align with client obligations at all times. Exceptions are promptly identified, investigated, escalated, and remediated. Provide executive level oversight of reconciliation break investigation and resolution, acting as the primary escalation point for complex issues, driving robust root cause analysis, sustainable remediation, and thematic control enhancements. Act as (or oversee) the Directly Responsible Individual / designated safeguarding owner(s) for relevant entities, ensuring: A complete, accurate, and current global client asset incident log is maintained. Safeguarding incidents are triaged, escalated, and communicated internally and externally in line with regulatory expectations. Regulatory notifications and remedial action plans are timely, accurate, and well controlled. Lead preparation of management information and insights for Boards and governance forums (e.g., Risk, Audit, and Compliance Committees) across entities, including: Safeguarding performance, KPI/KRI trends, and incident themes. Control testing outcomes, remediation status, and upcoming regulatory or audit milestones. Oversee global regulatory reporting related to client asset safeguarding, ensuring reports are complete, accurate, consistent across entities, and submitted in line with local requirements and internal governance timelines. Partner closely with Treasury, Accounting, Finance, Product, Engineering, Legal, Compliance, and Risk to: Embed safeguarding and segregation requirements into product design, payment flows, wallet architecture, and ledger constructs "by design". Assess the safeguarding implications of new products, jurisdictions, counterparties, and banking/custody arrangements before launch. Lead internal and external audit engagements on safeguarding and client asset arrangements globally, including: Scoping and readiness. Management of requests and walkthroughs. Response to findings and implementation of management action plans. Design and deliver global training and awareness on safeguarding and client asset management, tailored for: First line operational teams responsible for daily reconciliations and custody processes. Second and third line partners (Risk, Compliance, Internal Audit). Leadership and Boards who need clear, decision useful views of safeguarding risk. Continuously improve data, systems, and automation underpinning safeguarding, including: Enhancing data quality and lineage between on chain and off chain systems, ledgers, and reporting. Reducing manual touch points and spreadsheet risk through scalable tooling, dashboards, and controls. Qualifications What we look for in you (ie. job requirements) Extensive leadership experience (typically 10+ years) in financial services, asset custody, payments, or a highly regulated environment, with a strong track record of owning safeguarding, client asset, or closely related operations at scale. Deep, hands on expertise in client asset safeguarding and/or regulatory asset protection regimes (for example EMRs/PSRs, FCA safeguarding rules, MiCA, CSSF, or comparable frameworks in other jurisdictions), including practical experience designing and operating control frameworks, reconciliations, and segregation models. Proven ability to lead global, cross functional teams and manage complex, multi entity operating models, including remote teams across time zones and matrixed reporting lines. Demonstrated success building and maturing control frameworks, including: Policy and standard setting. Control design and implementation. Testing, monitoring, and issue remediation. Audit and regulatory engagement. Strong technical and analytical acumen in reconciliation, rebalancing, and custody operations (fiat and/or digital assets), with the ability to dive into detail while maintaining an enterprise level perspective on risk. Exceptional stakeholder management and communication skills, with experience: Presenting to Boards, regulators, and senior executives. Translating complex operational and regulatory topics into clear, actionable narratives for non experts. Influencing decisions across Product, Engineering, Finance, Legal, Compliance, and Risk. Proven incident management experience, including: Leading end to end response to safeguarding or control failures. Coordinating across first, second, and third lines of defense. Designing sustainable remediation and demonstrating closure to auditors and regulators. Demonstrated ability to operate in high growth, fast paced, and ambiguous environments, with a builder mindset and comfort balancing strategic design with hands on problem solving. High integrity and sound judgment, with a strong sense of ownership over client outcomes and a commitment to Coinbase's mission and values. Nice to have Experience in crypto / digital assets, payment institutions, or e money institutions, especially where safeguarding frameworks intersect with on chain activity and wallet architectures. Experience working with global banking and custody partners, and familiarity with ISAE 3000 / SOC type assurance over safeguarding or client asset arrangements. Prior leadership responsibility for multi jurisdictional regulatory portfolios, including direct engagement with regulators on safeguarding, client assets, or operational resilience matters. Professional qualifications in accounting, risk, compliance, or audit (e.g., CPA, CA, ACCA, CFA, FRM, CAMS) and/or relevant regulatory or operations certifications. Join us and help set the global benchmark for how client assets are safeguarded, as we continue to build the future of finance at Coinbase. Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from GBP €115,020 to €127,800 + target bonus + target equity + benefits Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits: £115,020-£127,800 GBP Commitment to Equal Opportunity . click apply for full job details
Feb 26, 2026
Full time
Overview Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our work culture is intense and isn't for everyone. If you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. At Coinbase, we are committed to setting the global standard for the secure custody and safeguarding of client assets. Role and responsibilities Head of Global Safeguarding / Client Asset Management leads a high performing, cross regional team responsible for ensuring the safe custody, segregation, and regulatory compliance of client assets across all Coinbase entities and products. This is a critical leadership role with significant visibility to senior executives, Boards, and regulators, and it will shape how Coinbase designs and operates its global safeguarding framework for both fiat and digital assets. You will own the end to end safeguarding lifecycle - from policy design and control frameworks, through daily reconciliations and rebalancing, to incident management, regulatory reporting, and audit - ensuring that Coinbase protects client assets with institutional grade rigor in every jurisdiction where we operate. What you'll be doing: Set the global strategy and framework for client asset safeguarding, defining the vision, target operating model, and key performance / risk indicators for safeguarding and segregation of client assets across all Coinbase entities and products. Lead and develop a global safeguarding/client asset management team, including managers and subject matter experts across regions, fostering a culture of operational excellence, accountability, and continuous improvement. Own the Global Safeguarding Control Framework, including policies, standards, procedures, and control objectives that ensure compliance with applicable regulations (e.g., EMRs/PSRs, MiCA, CSSF, FCA and other local regimes), as well as internal risk appetite and governance expectations. Oversee daily safeguarding, reconciliation, and rebalancing processes globally, ensuring: Client assets are fully and appropriately segregated from firm assets in books and records. Safeguarding and custody wallet balances align with client obligations at all times. Exceptions are promptly identified, investigated, escalated, and remediated. Provide executive level oversight of reconciliation break investigation and resolution, acting as the primary escalation point for complex issues, driving robust root cause analysis, sustainable remediation, and thematic control enhancements. Act as (or oversee) the Directly Responsible Individual / designated safeguarding owner(s) for relevant entities, ensuring: A complete, accurate, and current global client asset incident log is maintained. Safeguarding incidents are triaged, escalated, and communicated internally and externally in line with regulatory expectations. Regulatory notifications and remedial action plans are timely, accurate, and well controlled. Lead preparation of management information and insights for Boards and governance forums (e.g., Risk, Audit, and Compliance Committees) across entities, including: Safeguarding performance, KPI/KRI trends, and incident themes. Control testing outcomes, remediation status, and upcoming regulatory or audit milestones. Oversee global regulatory reporting related to client asset safeguarding, ensuring reports are complete, accurate, consistent across entities, and submitted in line with local requirements and internal governance timelines. Partner closely with Treasury, Accounting, Finance, Product, Engineering, Legal, Compliance, and Risk to: Embed safeguarding and segregation requirements into product design, payment flows, wallet architecture, and ledger constructs "by design". Assess the safeguarding implications of new products, jurisdictions, counterparties, and banking/custody arrangements before launch. Lead internal and external audit engagements on safeguarding and client asset arrangements globally, including: Scoping and readiness. Management of requests and walkthroughs. Response to findings and implementation of management action plans. Design and deliver global training and awareness on safeguarding and client asset management, tailored for: First line operational teams responsible for daily reconciliations and custody processes. Second and third line partners (Risk, Compliance, Internal Audit). Leadership and Boards who need clear, decision useful views of safeguarding risk. Continuously improve data, systems, and automation underpinning safeguarding, including: Enhancing data quality and lineage between on chain and off chain systems, ledgers, and reporting. Reducing manual touch points and spreadsheet risk through scalable tooling, dashboards, and controls. Qualifications What we look for in you (ie. job requirements) Extensive leadership experience (typically 10+ years) in financial services, asset custody, payments, or a highly regulated environment, with a strong track record of owning safeguarding, client asset, or closely related operations at scale. Deep, hands on expertise in client asset safeguarding and/or regulatory asset protection regimes (for example EMRs/PSRs, FCA safeguarding rules, MiCA, CSSF, or comparable frameworks in other jurisdictions), including practical experience designing and operating control frameworks, reconciliations, and segregation models. Proven ability to lead global, cross functional teams and manage complex, multi entity operating models, including remote teams across time zones and matrixed reporting lines. Demonstrated success building and maturing control frameworks, including: Policy and standard setting. Control design and implementation. Testing, monitoring, and issue remediation. Audit and regulatory engagement. Strong technical and analytical acumen in reconciliation, rebalancing, and custody operations (fiat and/or digital assets), with the ability to dive into detail while maintaining an enterprise level perspective on risk. Exceptional stakeholder management and communication skills, with experience: Presenting to Boards, regulators, and senior executives. Translating complex operational and regulatory topics into clear, actionable narratives for non experts. Influencing decisions across Product, Engineering, Finance, Legal, Compliance, and Risk. Proven incident management experience, including: Leading end to end response to safeguarding or control failures. Coordinating across first, second, and third lines of defense. Designing sustainable remediation and demonstrating closure to auditors and regulators. Demonstrated ability to operate in high growth, fast paced, and ambiguous environments, with a builder mindset and comfort balancing strategic design with hands on problem solving. High integrity and sound judgment, with a strong sense of ownership over client outcomes and a commitment to Coinbase's mission and values. Nice to have Experience in crypto / digital assets, payment institutions, or e money institutions, especially where safeguarding frameworks intersect with on chain activity and wallet architectures. Experience working with global banking and custody partners, and familiarity with ISAE 3000 / SOC type assurance over safeguarding or client asset arrangements. Prior leadership responsibility for multi jurisdictional regulatory portfolios, including direct engagement with regulators on safeguarding, client assets, or operational resilience matters. Professional qualifications in accounting, risk, compliance, or audit (e.g., CPA, CA, ACCA, CFA, FRM, CAMS) and/or relevant regulatory or operations certifications. Join us and help set the global benchmark for how client assets are safeguarded, as we continue to build the future of finance at Coinbase. Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from GBP €115,020 to €127,800 + target bonus + target equity + benefits Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits: £115,020-£127,800 GBP Commitment to Equal Opportunity . click apply for full job details
Role Overview We are looking for a Product Engineer to join our dynamic team. This role is designed to bridge the gap between the CTO and Head of Product, combining strong technical knowledge with product strategy and execution. As a Product Engineer, you will work closely with both the technical and product teams, ensuring seamless collaboration and translating ideas into tangible solutions. You will manage the intersection of product design, technical implementation, and project management, ensuring that our products are delivered on time and meet the highest standards of quality. If you have a solid foundation in full-stack development and are looking to leverage both your technical and product skills, this could be the perfect opportunity for you. Key Responsibilities Design & Strategy: Collaborate with the Head of Product and CTO to define product requirements, design specifications, and delivery timelines. Work alongside Alice to ensure clear implementation of our strategy and efficient execution of tasks. Proof of Concept Development and Requirements Handoff: Developing proof of concepts (PoCs) for features to validate and communicate product requirements, which are then handed over to the broader development team for further implementation. Design to implementation Oversight: Work with Anastasiia in our Design team to ensure that design requirements are understood and met. Manage the transition from design to implementation by breaking down complex projects into clear, actionable tasks. Task Delegation & Management: You will be responsible for breaking down the project into actionable tasks and delegating them to the appropriate teams. Cross-functional Collaboration: Be the key point of contact between the product, design, and engineering teams, ensuring alignment and smooth communication between all parties. Must-Have Requirements Experience: At least 1-2 years of experience in full-stack development. Technical Expertise: Proficiency in technologies such as TypeScript, Node.js, SQL, and modern web frameworks. Project Management Skills: Ability to manage and track multiple tasks, balancing technical execution with product needs. Experience in managing timelines, breaking down complex projects, and delegating tasks. Product Knowledge: Solid understanding of product development processes, with the ability to communicate effectively with product managers, designers, and engineers. Collaboration: Excellent communication skills with the ability to work across teams to ensure that products are delivered on time and meet specifications. Familiarity with project management tools such as Linear or Jira. Comfortable working with Figma to review designs and collaborate with designers. Understanding of cloud platforms - AWS. Familiarity with Agile methodologies and practices. Experience working in a startup environment, where adaptability and hands-on work are key. Rewards Unlimited Holiday to recharge and maintain work-life balance. Opportunities for Fast Career Growth in a rapidly scaling company. Ongoing Training & Development to support your professional growth A Great Team & Company Culture with regular socials and team events. Mentorship Program to help you grow and succeed in your career. Dog-Friendly Office for animal lovers. Monthly Pension Scheme to help you plan for the future. Why Serac Group? We're on a mission to redefine the future of construction and planning through AI and technology. At Serac Group, we believe that innovation is driven by collaboration, passion, and trust. We hire talented individuals who are passionate about solving problems and making an impact. Our values guide everything we do: Customer First: We're obsessed with helping our customers succeed because their success drives ours. Innovation: We challenge industry norms and create solutions that make a difference. Passion: We are driven by the desire to build products that change the way industries operate. People: We hire based on values and create a workplace where everyone can thrive and grow. If you're excited about the opportunity to shape the future of product engineering at Serac Group, we'd love to hear from you! Serac Group is your trusted partner in planning, construction, and AI-driven innovation. We empower professionals with cutting-edge technology to streamline processes and drive smarter decisions.
Feb 26, 2026
Full time
Role Overview We are looking for a Product Engineer to join our dynamic team. This role is designed to bridge the gap between the CTO and Head of Product, combining strong technical knowledge with product strategy and execution. As a Product Engineer, you will work closely with both the technical and product teams, ensuring seamless collaboration and translating ideas into tangible solutions. You will manage the intersection of product design, technical implementation, and project management, ensuring that our products are delivered on time and meet the highest standards of quality. If you have a solid foundation in full-stack development and are looking to leverage both your technical and product skills, this could be the perfect opportunity for you. Key Responsibilities Design & Strategy: Collaborate with the Head of Product and CTO to define product requirements, design specifications, and delivery timelines. Work alongside Alice to ensure clear implementation of our strategy and efficient execution of tasks. Proof of Concept Development and Requirements Handoff: Developing proof of concepts (PoCs) for features to validate and communicate product requirements, which are then handed over to the broader development team for further implementation. Design to implementation Oversight: Work with Anastasiia in our Design team to ensure that design requirements are understood and met. Manage the transition from design to implementation by breaking down complex projects into clear, actionable tasks. Task Delegation & Management: You will be responsible for breaking down the project into actionable tasks and delegating them to the appropriate teams. Cross-functional Collaboration: Be the key point of contact between the product, design, and engineering teams, ensuring alignment and smooth communication between all parties. Must-Have Requirements Experience: At least 1-2 years of experience in full-stack development. Technical Expertise: Proficiency in technologies such as TypeScript, Node.js, SQL, and modern web frameworks. Project Management Skills: Ability to manage and track multiple tasks, balancing technical execution with product needs. Experience in managing timelines, breaking down complex projects, and delegating tasks. Product Knowledge: Solid understanding of product development processes, with the ability to communicate effectively with product managers, designers, and engineers. Collaboration: Excellent communication skills with the ability to work across teams to ensure that products are delivered on time and meet specifications. Familiarity with project management tools such as Linear or Jira. Comfortable working with Figma to review designs and collaborate with designers. Understanding of cloud platforms - AWS. Familiarity with Agile methodologies and practices. Experience working in a startup environment, where adaptability and hands-on work are key. Rewards Unlimited Holiday to recharge and maintain work-life balance. Opportunities for Fast Career Growth in a rapidly scaling company. Ongoing Training & Development to support your professional growth A Great Team & Company Culture with regular socials and team events. Mentorship Program to help you grow and succeed in your career. Dog-Friendly Office for animal lovers. Monthly Pension Scheme to help you plan for the future. Why Serac Group? We're on a mission to redefine the future of construction and planning through AI and technology. At Serac Group, we believe that innovation is driven by collaboration, passion, and trust. We hire talented individuals who are passionate about solving problems and making an impact. Our values guide everything we do: Customer First: We're obsessed with helping our customers succeed because their success drives ours. Innovation: We challenge industry norms and create solutions that make a difference. Passion: We are driven by the desire to build products that change the way industries operate. People: We hire based on values and create a workplace where everyone can thrive and grow. If you're excited about the opportunity to shape the future of product engineering at Serac Group, we'd love to hear from you! Serac Group is your trusted partner in planning, construction, and AI-driven innovation. We empower professionals with cutting-edge technology to streamline processes and drive smarter decisions.
Join us as a Product Owner - Data Quality and Governance within Barclays UK. You will be responsible for ensuring the accuracy and integrity of customer data, focusing on data governance, data quality thresholds, and protecting both the bank and its customers. Your role involves addressing challenges like data misalignment, such as duplicate records, and improving the customer experience by aligning data across systems. You will work closely with the Data Quality delivery team to prioritize and implement data fixes, ensuring end-to-end delivery and collaborating with various stakeholders. A key part of the role is also exploring how to commercialise data, driving personalised customer targeting and helping the bank generate income through improved data management. To be successful as a Product Owner - Data Quality and Governance, you should have: Previous experience in a Product Manager or Product Owner role. Solid business and commercial acumen, with a proven ability prioritise benefit, drive income or reduce costs. Expertise in risk management and the ability to mitigate risks effectively. Excellent stakeholder management skills, including working with internal and external partners, influencing, and challenging when necessary. Some other highly valued skills may include: Proficiency in SQL. Knowledge of AI applications to drive commercial outcomes. Experience working within a regulatory environment. Experience in data analysis. Experience in digital delivery. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in London, Knutsford or Northampton. Purpose of the role To develop, implement, and maintain effective governance frameworks for all data and records across the bank's global operations. Accountabilities Development and maintenance of a comprehensive data and records governance framework aligned with regulatory requirements and industry standards. Monitoring data quality and records metrics and compliance with standards across the organization. Identification and addressing of data and records management risks and gaps. Development and implementation of a records management programme that ensures the proper identification, classification, storage, retention, retrieval and disposal of records. Development and implementation of a data governance strategy that aligns with the bank's overall data management strategy and business objectives. Provision of Group wide guidance and training on Data and Records Management standard requirements. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 26, 2026
Full time
Join us as a Product Owner - Data Quality and Governance within Barclays UK. You will be responsible for ensuring the accuracy and integrity of customer data, focusing on data governance, data quality thresholds, and protecting both the bank and its customers. Your role involves addressing challenges like data misalignment, such as duplicate records, and improving the customer experience by aligning data across systems. You will work closely with the Data Quality delivery team to prioritize and implement data fixes, ensuring end-to-end delivery and collaborating with various stakeholders. A key part of the role is also exploring how to commercialise data, driving personalised customer targeting and helping the bank generate income through improved data management. To be successful as a Product Owner - Data Quality and Governance, you should have: Previous experience in a Product Manager or Product Owner role. Solid business and commercial acumen, with a proven ability prioritise benefit, drive income or reduce costs. Expertise in risk management and the ability to mitigate risks effectively. Excellent stakeholder management skills, including working with internal and external partners, influencing, and challenging when necessary. Some other highly valued skills may include: Proficiency in SQL. Knowledge of AI applications to drive commercial outcomes. Experience working within a regulatory environment. Experience in data analysis. Experience in digital delivery. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in London, Knutsford or Northampton. Purpose of the role To develop, implement, and maintain effective governance frameworks for all data and records across the bank's global operations. Accountabilities Development and maintenance of a comprehensive data and records governance framework aligned with regulatory requirements and industry standards. Monitoring data quality and records metrics and compliance with standards across the organization. Identification and addressing of data and records management risks and gaps. Development and implementation of a records management programme that ensures the proper identification, classification, storage, retention, retrieval and disposal of records. Development and implementation of a data governance strategy that aligns with the bank's overall data management strategy and business objectives. Provision of Group wide guidance and training on Data and Records Management standard requirements. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
We are currently recruiting for a Site Manager with water sector experience to support our civil engineering division. Region: Scotland - Central Belt Job Location: Glasgow & West of Scotland Reporting to: Site Agent/Project Manager Job purpose: The individual fulfilling this role should be a competent and qualified site supervisor, it would be advantageous to have experience on structural refurbishment projects and or experience working on clean water assets. Job purpose The Site Manager is accountable for all aspects of site delivery to ensure that projects are delivered in a safe manner, on time, on budget and to the required quality standards. Typically, this could involve overseeing one large high value project or multiple smaller schemes. The individual fulfilling this role should have a proven track record in running construction sites and the supervision of labour and subcontractors alike. Reporting to the Site Agent / Project Manager, the Site Manager will maintain regular communication around the key aspects of site delivery including, project progress, resources requirements and plant/material requirements etc. The Site Manager will support the Site Agent to ensure that productivity is always maintained onsite. They will work collaboratively to set clear expectations around project delivery and ensure that the work force is motivated and works on programme. It is a key role of the Site Manager to ensure that the site remains productive in the face of adversity/change in circumstances. The Site Manager will understand the fundamental onsite delivery costs and will work within set budgets with respect to plant, material, fuel, etc. The Site Manager be part of the project team to ensure that all relevant information is passed on. Completion of site forms with respect to Safety and Quality will also form a key accountability. As part of this the Site Manager will be required to carry out Safety and Quality Inspections and maintain a record of both in line with company procedures. As the Site Manager you will be the key responsible person onsite. All persons working on that site will report to you, inclusive of labor & subcontractors. It will be your responsibility to manage the workforce and ensure that the companies' values, and behaviors are being followed. Accountabilities & key tasks Accountabilities Accountable for running multiple sites at any one time Ensure sites are established/set-up to the correct standards Maintain accurate site records of work carried out and resources used Maintain regular communication with the Site Agent/Project Manager on site progress Ensure that all site forms and procedures are being followed with respect to H&S & Quality Accountable for ensuring that the site always remains productive and efficient Ensure RAMS remains relevant onsite and are reviewed as required Identify defects onsite and ensure that they are recorded/reported Identify scope change onsite and escalate as required Challenging incorrect behaviors onsite & elevate when required Promote company policies, values, and initiatives Mentor junior members of staff Key Tasks Participate in pre construction and tender stages to highlight potential design improvements. Provide site teams with technical clean water knowledge throughout project lifecycles. Assist in developing and implementing testing and sampling plans. Work closely with the DOMS Team to ensure compliance. Represent the company at ICC network forums where required. Assist in vetting utility subcontractors when needed. Experience & Knowledge Proven track record in the safe delivery of individual projects Knowledge of Civil/Water Industry Projects Experience in overseeing Subcontractors Understanding of Site Safety Requirements Recognise what good looks like from a quality perspective Job specific knowledge & training i.e. confined space working, water industry knowledge Basic understanding of Relevant IT Skills i.e. Microsoft Word, Outlook, Teams, Project, Excel. Qualifications & Competencies Qualifications: SMSTS SVQ level 3/4 Construction Site Management First Aid Training (3 Day) Driving License Full DOMS/EUSR Confined Space Proactive approach to problems Problem Solving Planning and Organizational Skills Conscious of site priorities Ability to lead & motivate others Be able to identify and encourage talent onsite Correctly challenge incorrect behaviors Self-Motivated Teamworking Additional requirements May be required to work away from home May be required to work additional overtime/weekends as required to carry out the works
Feb 26, 2026
Full time
We are currently recruiting for a Site Manager with water sector experience to support our civil engineering division. Region: Scotland - Central Belt Job Location: Glasgow & West of Scotland Reporting to: Site Agent/Project Manager Job purpose: The individual fulfilling this role should be a competent and qualified site supervisor, it would be advantageous to have experience on structural refurbishment projects and or experience working on clean water assets. Job purpose The Site Manager is accountable for all aspects of site delivery to ensure that projects are delivered in a safe manner, on time, on budget and to the required quality standards. Typically, this could involve overseeing one large high value project or multiple smaller schemes. The individual fulfilling this role should have a proven track record in running construction sites and the supervision of labour and subcontractors alike. Reporting to the Site Agent / Project Manager, the Site Manager will maintain regular communication around the key aspects of site delivery including, project progress, resources requirements and plant/material requirements etc. The Site Manager will support the Site Agent to ensure that productivity is always maintained onsite. They will work collaboratively to set clear expectations around project delivery and ensure that the work force is motivated and works on programme. It is a key role of the Site Manager to ensure that the site remains productive in the face of adversity/change in circumstances. The Site Manager will understand the fundamental onsite delivery costs and will work within set budgets with respect to plant, material, fuel, etc. The Site Manager be part of the project team to ensure that all relevant information is passed on. Completion of site forms with respect to Safety and Quality will also form a key accountability. As part of this the Site Manager will be required to carry out Safety and Quality Inspections and maintain a record of both in line with company procedures. As the Site Manager you will be the key responsible person onsite. All persons working on that site will report to you, inclusive of labor & subcontractors. It will be your responsibility to manage the workforce and ensure that the companies' values, and behaviors are being followed. Accountabilities & key tasks Accountabilities Accountable for running multiple sites at any one time Ensure sites are established/set-up to the correct standards Maintain accurate site records of work carried out and resources used Maintain regular communication with the Site Agent/Project Manager on site progress Ensure that all site forms and procedures are being followed with respect to H&S & Quality Accountable for ensuring that the site always remains productive and efficient Ensure RAMS remains relevant onsite and are reviewed as required Identify defects onsite and ensure that they are recorded/reported Identify scope change onsite and escalate as required Challenging incorrect behaviors onsite & elevate when required Promote company policies, values, and initiatives Mentor junior members of staff Key Tasks Participate in pre construction and tender stages to highlight potential design improvements. Provide site teams with technical clean water knowledge throughout project lifecycles. Assist in developing and implementing testing and sampling plans. Work closely with the DOMS Team to ensure compliance. Represent the company at ICC network forums where required. Assist in vetting utility subcontractors when needed. Experience & Knowledge Proven track record in the safe delivery of individual projects Knowledge of Civil/Water Industry Projects Experience in overseeing Subcontractors Understanding of Site Safety Requirements Recognise what good looks like from a quality perspective Job specific knowledge & training i.e. confined space working, water industry knowledge Basic understanding of Relevant IT Skills i.e. Microsoft Word, Outlook, Teams, Project, Excel. Qualifications & Competencies Qualifications: SMSTS SVQ level 3/4 Construction Site Management First Aid Training (3 Day) Driving License Full DOMS/EUSR Confined Space Proactive approach to problems Problem Solving Planning and Organizational Skills Conscious of site priorities Ability to lead & motivate others Be able to identify and encourage talent onsite Correctly challenge incorrect behaviors Self-Motivated Teamworking Additional requirements May be required to work away from home May be required to work additional overtime/weekends as required to carry out the works
Technical Support Engineer HVAC Actuators & Valves Job Title: Technical Support Engineer HVAC Actuators & Valves Job reference Number: (phone number removed) Industry Sector: Actuators, Controls, Valves, Building Controls, HVAC, Ventilation Products, Ventilation Systems, Air Handling Units, Ventilation, Extract Fans, Ducting, Heat Recovery, Heat Recovery Units, Boilers, Fans, Attenuation Units, HVAC, New Build, M&E Consultant, M&E Contractor, M&E, Building Services, Building Services Consultants, Contractors, Main Contractor, Housing Developers, Housebuilders, Developers, Residential Housing, Social Housing, Local Authority Housing, Project Manager, Commissioning Engineer, HVAC Installer Location: Shepperton Remuneration: £45,000 - £50,000 + 7% bonus Benefits: £7000 car allowance, 25 days holiday, 12% combined pension, health insurance The role of the Technician HVAC Actuators & Valves will involve: Technical Support position selling a high quality manufactured range of actuators, control valves, sensors and metres for the heating, ventilation and air conditioning sector (HVAC) Going to site for consultations regarding retrofitting existing HVAC systems Assisting with technical questions regarding breakdowns, installation and product suitability Responding to phone, email and in person queries The ideal applicant will be a Technician HVAC Actuators & Valves with: Must have technical experience in the HVAC systems and products Ideally have experience with building management systems Would consider Project Managers, Commissioning Engineers and HVAC Installers A great communicator across many mediums A team player who is highly organised Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions withinActuators, Controls, Valves, Building Controls, HVAC, Ventilation Products, Ventilation Systems, Air Handling Units, Ventilation, Extract Fans, Ducting, Heat Recovery, Heat Recovery Units, Boilers, Fans, Attenuation Units, HVAC, New Build, M&E Consultant, M&E Contractor, M&E, Building Services, Building Services Consultants, Contractors, Main Contractor, Housing Developers, Housebuilders, Developers, Residential Housing, Social Housing, Local Authority Housing, Project Manager, Commissioning Engineer, HVAC Installer
Feb 26, 2026
Full time
Technical Support Engineer HVAC Actuators & Valves Job Title: Technical Support Engineer HVAC Actuators & Valves Job reference Number: (phone number removed) Industry Sector: Actuators, Controls, Valves, Building Controls, HVAC, Ventilation Products, Ventilation Systems, Air Handling Units, Ventilation, Extract Fans, Ducting, Heat Recovery, Heat Recovery Units, Boilers, Fans, Attenuation Units, HVAC, New Build, M&E Consultant, M&E Contractor, M&E, Building Services, Building Services Consultants, Contractors, Main Contractor, Housing Developers, Housebuilders, Developers, Residential Housing, Social Housing, Local Authority Housing, Project Manager, Commissioning Engineer, HVAC Installer Location: Shepperton Remuneration: £45,000 - £50,000 + 7% bonus Benefits: £7000 car allowance, 25 days holiday, 12% combined pension, health insurance The role of the Technician HVAC Actuators & Valves will involve: Technical Support position selling a high quality manufactured range of actuators, control valves, sensors and metres for the heating, ventilation and air conditioning sector (HVAC) Going to site for consultations regarding retrofitting existing HVAC systems Assisting with technical questions regarding breakdowns, installation and product suitability Responding to phone, email and in person queries The ideal applicant will be a Technician HVAC Actuators & Valves with: Must have technical experience in the HVAC systems and products Ideally have experience with building management systems Would consider Project Managers, Commissioning Engineers and HVAC Installers A great communicator across many mediums A team player who is highly organised Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions withinActuators, Controls, Valves, Building Controls, HVAC, Ventilation Products, Ventilation Systems, Air Handling Units, Ventilation, Extract Fans, Ducting, Heat Recovery, Heat Recovery Units, Boilers, Fans, Attenuation Units, HVAC, New Build, M&E Consultant, M&E Contractor, M&E, Building Services, Building Services Consultants, Contractors, Main Contractor, Housing Developers, Housebuilders, Developers, Residential Housing, Social Housing, Local Authority Housing, Project Manager, Commissioning Engineer, HVAC Installer
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High Wycombe, Buckinghamshire
Senior Structural Steel Welder Fabricator & Workshop Supervisor Location: High Wycombe, HP15 Salary: £34,000-£45,000 (negotiable DOE) Job Type: Full time, Permanent Hours: Monday-Friday, 8 hour shifts (Overtime available) The Company They are an independent structural steel fabricator based in the Chiltern Hills, known for delivering precision engineered steelwork across residential, commercial, and industrial projects. Since 2010, they've built a reputation for craftsmanship, reliability, and technical excellence. They are now looking for a senior level Workshop Supervisor - someone who can take ownership of the workshop, lead a small team, and uphold the high standards their clients expect. What On Offer Sick pay Company events On site parking Workplace pension Overtime opportunities Up to 25 days' holiday plus bank holidays Holiday Buyback Scheme The Role This is a senior, hands on leadership position. You will be responsible for the day to day running of the workshop, ensuring productivity, quality, and safety at all times. Your responsibilities will include: Leading, supervising, and developing a small workshop team (2-3 fabricators) Managing workshop operations, equipment, workflow, and job allocation Acting as the technical lead for fabrication and welding standards Working closely with the line manager to plan workloads and meet project deadlines Cutting, prepping, drilling, and MIG welding mild steel to a high standard Overseeing fabrication processes and ensuring procedures are followed consistently Producing precise, high quality steelwork from detailed drawings Maintaining and enforcing excellent health and safety practices Occasionally attending sites when required for installations and on site welding Supporting continuous improvement across workshop systems and processes About You We're looking for a senior level professional who brings both technical ability and leadership capability. You should have: Proven experience supervising or managing a steel fabrication workshop Strong leadership, communication, and team development skills Expert knowledge of MIG welding processes, weld symbols, and applications A recognised MIG welding qualification (current or expired) Ability to read and interpret complex fabrication drawings with accuracy Experience producing high precision structural steelwork Understanding of CNC equipment (beneficial but not essential) Excellent planning, organisation, and time management skills A proactive, hands on approach with strong problem solving ability Ability to work under pressure and manage multiple priorities Forklift driving experience and confidence loading vehicles Your own transport References available on request If you're a seasoned fabricator with the leadership skills to run a workshop and the technical expertise to deliver exceptional steelwork, we'd love to hear from you. Apply now for immediate consideration. We are an equal opportunities employer. All employment decisions are based on qualifications, merit, and business need.
Feb 26, 2026
Full time
Senior Structural Steel Welder Fabricator & Workshop Supervisor Location: High Wycombe, HP15 Salary: £34,000-£45,000 (negotiable DOE) Job Type: Full time, Permanent Hours: Monday-Friday, 8 hour shifts (Overtime available) The Company They are an independent structural steel fabricator based in the Chiltern Hills, known for delivering precision engineered steelwork across residential, commercial, and industrial projects. Since 2010, they've built a reputation for craftsmanship, reliability, and technical excellence. They are now looking for a senior level Workshop Supervisor - someone who can take ownership of the workshop, lead a small team, and uphold the high standards their clients expect. What On Offer Sick pay Company events On site parking Workplace pension Overtime opportunities Up to 25 days' holiday plus bank holidays Holiday Buyback Scheme The Role This is a senior, hands on leadership position. You will be responsible for the day to day running of the workshop, ensuring productivity, quality, and safety at all times. Your responsibilities will include: Leading, supervising, and developing a small workshop team (2-3 fabricators) Managing workshop operations, equipment, workflow, and job allocation Acting as the technical lead for fabrication and welding standards Working closely with the line manager to plan workloads and meet project deadlines Cutting, prepping, drilling, and MIG welding mild steel to a high standard Overseeing fabrication processes and ensuring procedures are followed consistently Producing precise, high quality steelwork from detailed drawings Maintaining and enforcing excellent health and safety practices Occasionally attending sites when required for installations and on site welding Supporting continuous improvement across workshop systems and processes About You We're looking for a senior level professional who brings both technical ability and leadership capability. You should have: Proven experience supervising or managing a steel fabrication workshop Strong leadership, communication, and team development skills Expert knowledge of MIG welding processes, weld symbols, and applications A recognised MIG welding qualification (current or expired) Ability to read and interpret complex fabrication drawings with accuracy Experience producing high precision structural steelwork Understanding of CNC equipment (beneficial but not essential) Excellent planning, organisation, and time management skills A proactive, hands on approach with strong problem solving ability Ability to work under pressure and manage multiple priorities Forklift driving experience and confidence loading vehicles Your own transport References available on request If you're a seasoned fabricator with the leadership skills to run a workshop and the technical expertise to deliver exceptional steelwork, we'd love to hear from you. Apply now for immediate consideration. We are an equal opportunities employer. All employment decisions are based on qualifications, merit, and business need.
Locations : London Boston Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will join our squad responsible for developing and supporting CMDB and ITAM on the ServiceNow platform, as well as ensuring platform integrations, performance, upgrades, and ongoing maintenance. You will collaborate with teammates and stakeholders worldwide to deliver value to our users. Your work will involve analyzing, designing, scripting, configuring, and integrating a wide range of ServiceNow applications and plugins, helping us maximize the value of existing implementations. Additionally, you will deploy new functionality using tools such as IntegrationHub, Flow Designer, Performance Analytics, and other core ServiceNow capabilities.As a platform engineer, you will be part of a high-performing team of engineers, administrators, and architects. You will actively participate in Agile scrum ceremonies and collaborate closely with the product owner, scrum lead, and analysts to prioritize and deliver your work each sprint. In this role, you will have the opportunity to work with a high level of independence, bringing your expertise to deliver exceptional results. You'll be encouraged to identify opportunities for improvement, suggest innovative enhancements, and play an active role in shaping the platform's evolution to meet the needs of our dynamic and fast-paced environment. YOU'RE GOOD AT Delivering high-quality results with minimal supervision, demonstrating independence and reliability in your work Proactively identifying opportunities for improvement, suggesting creative and impactful solutions to enhance platform capabilities Creating clear and concise design and technical documentation to support robust implementation and long-term maintainability Demonstrating strong communication skills by delivering clear, well-structured demos and insightful data analysis Troubleshooting complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes Building strong relationships across diverse teams and stakeholders, fostering collaboration to achieve shared goals Embracing Agile ways of working and adapting quickly to changing priorities and business needs What You'll Bring 6+ years of experience developing and maintaining ServiceNow solutions Proven experience in platform upgrades, performance optimization, and maintenance Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and debugging Experience with ServiceNow integrations using REST, GraphQL, IntegrationHub, security configuration, and third-party apps ServiceNow certifications are highly preferred Who You'll Work With You will join an existing Agile squad comprised of engineers, architects, analysts, a product owner, and scrum master. You will report to the ServiceNow Chapter Lead and will work closely with the product owner and scrum master to determine your work for each sprint. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $134,000-$164,000. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Feb 26, 2026
Full time
Locations : London Boston Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will join our squad responsible for developing and supporting CMDB and ITAM on the ServiceNow platform, as well as ensuring platform integrations, performance, upgrades, and ongoing maintenance. You will collaborate with teammates and stakeholders worldwide to deliver value to our users. Your work will involve analyzing, designing, scripting, configuring, and integrating a wide range of ServiceNow applications and plugins, helping us maximize the value of existing implementations. Additionally, you will deploy new functionality using tools such as IntegrationHub, Flow Designer, Performance Analytics, and other core ServiceNow capabilities.As a platform engineer, you will be part of a high-performing team of engineers, administrators, and architects. You will actively participate in Agile scrum ceremonies and collaborate closely with the product owner, scrum lead, and analysts to prioritize and deliver your work each sprint. In this role, you will have the opportunity to work with a high level of independence, bringing your expertise to deliver exceptional results. You'll be encouraged to identify opportunities for improvement, suggest innovative enhancements, and play an active role in shaping the platform's evolution to meet the needs of our dynamic and fast-paced environment. YOU'RE GOOD AT Delivering high-quality results with minimal supervision, demonstrating independence and reliability in your work Proactively identifying opportunities for improvement, suggesting creative and impactful solutions to enhance platform capabilities Creating clear and concise design and technical documentation to support robust implementation and long-term maintainability Demonstrating strong communication skills by delivering clear, well-structured demos and insightful data analysis Troubleshooting complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes Building strong relationships across diverse teams and stakeholders, fostering collaboration to achieve shared goals Embracing Agile ways of working and adapting quickly to changing priorities and business needs What You'll Bring 6+ years of experience developing and maintaining ServiceNow solutions Proven experience in platform upgrades, performance optimization, and maintenance Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and debugging Experience with ServiceNow integrations using REST, GraphQL, IntegrationHub, security configuration, and third-party apps ServiceNow certifications are highly preferred Who You'll Work With You will join an existing Agile squad comprised of engineers, architects, analysts, a product owner, and scrum master. You will report to the ServiceNow Chapter Lead and will work closely with the product owner and scrum master to determine your work for each sprint. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $134,000-$164,000. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As the IT Workplace Technology Senior Project Manager, you will lead the delivery of BCG's workplace technology stack across office build-outs, relocations, and upgrades, ensuring the effective selection, implementation, and integration of established IT, audiovisual, and smart workplace solutions. You will own the end-to-end delivery of workplace technology for assigned projects or workstreams, working within agreed global standards and program governance. A significant part of the role involves design coordination to ensure IT, AV, and smart office solutions align with the broader office design and construction process. You will manage the engagement with external AV and IT design firms and coordinate closely with architectural, MEP, interior, lighting, acoustic, and furniture designers-often within structured design frameworks (e.g., RIBA stages)-to ensure workplace technology requirements are integrated into the overall design. This is a high-impact delivery role requiring strong project leadership, stakeholder management, and problem-solving skills. You will act as a key workplace technology contact for your projects, partnering with local office teams and global stakeholders to drive alignment, manage trade-offs, and keep delivery on track. You will communicate clearly across technical and non-technical audiences, proactively manage risks and dependencies, and escalate effectively where decisions or conflicts require senior input. Over time, you will deepen your expertise in workplace technology delivery and contribute to the continuous improvement of standards, templates, and delivery practices. While this is not a product development role, we expect a forward-looking mindset: using AI-enabled tools to improve day-to-day delivery, making user experience a consistent priority, and partnering with product teams by sharing project learnings to influence future enhancements and support continuous innovation. As a long-term expert-in-role, you will continuously refine your expertise in IT and workplace technology, shaping the way BCG offices evolve worldwide. KEY RESPONSIBILITIES Project Leadership & Delivery Lead delivery of IT/AV/smart workplace technology scope for assigned projects or workstreams from design through implementation and handover. Build and manage integrated plans (scope, schedule, cost), track progress, and ensure delivery against milestones and quality expectations. Identify risks early and implement mitigations; escalate timely when trade-offs or decisions require leadership alignment. Technology Integration & Design Coordination Guide local teams in selecting solutions from BCG's global technology stack and ensure smooth integration with workplace design. Coordinate technology requirements across design disciplines (architecture, MEP, lighting, furniture) using structured design stages (e.g., RIBA). Translate technical requirements into clear, practical, user-centric outcomes for business stakeholders. Stakeholder Engagement & Communication Serve as a key point of contact for workplace technology within your project scope; maintain strong working relationships with local offices, IT, Real Estate, product teams and vendors. Provide clear updates and decision support to stakeholders; support senior stakeholder engagement as needed (e.g., for major milestones, escalations, or decisions). Balance local needs with global standards through a consultative approach, documenting decisions and ensuring alignment through governance. Vendor & Resource Management Manage vendor delivery for your scope: define deliverables, review outputs, track performance, and ensure accountability. Support budget tracking and forecasting for workplace technology scope; manage change control and commercial impacts within delegated authority. Continuous Improvement Capture lessons learned and contribute to improving playbooks, standards, templates, and delivery methods across the workplace technology portfolio. KEY COMPETENCIES Workplace Technology Delivery Expertise: Strong understanding of IT, AV, and smart workplace solutions, and ideally access control/security and building systems. Design & Integration Coordination: Ability to work within structured design frameworks (e.g., RIBA) and coordinate across multiple design disciplines. Project Management & Execution: Proven ability to manage complex projects/workstreams end-to-end, including risks, dependencies, change control, and delivery governance. Problem Solving in Ambiguity: Comfortable making progress amid incomplete information; knows when and how to escalate. Stakeholder Management: Strong communication and influencing skills across technical and non-technical stakeholders; can build alignment without direct authority. Product Team Collaboration & Influence: Builds trusted relationships with product teams to align technology delivered in projects and relay changing office requirements. Influences roadmap and prioritization with clear inputs and trade-offs. Vendor Management: Experience managing external partners to defined deliverables and timelines; drives quality through structured reviews and follow-up. Ownership & Self-Management: Operates independently within defined direction and governance; accountable for outcomes within assigned scope. What You'll Bring 5 7 years of experience leading IT, AV, or smart workplace technology projects and/or technology delivery in office build/relocation contexts. Demonstrated experience managing complex project workstreams, vendors, timelines, budgets, and cross-functional dependencies. Strong stakeholder management skills, including experience presenting options, trade-offs, and recommendations to senior stakeholders. Knowledge of AV, IT networks, access control, workplace tools/analytics, and integration concepts. Project management certification (PMP, PRINCE2) preferred. Global project exposure advantageous; English required, German desirable and a strong differentiator. Willingness to travel internationally ( 35%). Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Feb 26, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As the IT Workplace Technology Senior Project Manager, you will lead the delivery of BCG's workplace technology stack across office build-outs, relocations, and upgrades, ensuring the effective selection, implementation, and integration of established IT, audiovisual, and smart workplace solutions. You will own the end-to-end delivery of workplace technology for assigned projects or workstreams, working within agreed global standards and program governance. A significant part of the role involves design coordination to ensure IT, AV, and smart office solutions align with the broader office design and construction process. You will manage the engagement with external AV and IT design firms and coordinate closely with architectural, MEP, interior, lighting, acoustic, and furniture designers-often within structured design frameworks (e.g., RIBA stages)-to ensure workplace technology requirements are integrated into the overall design. This is a high-impact delivery role requiring strong project leadership, stakeholder management, and problem-solving skills. You will act as a key workplace technology contact for your projects, partnering with local office teams and global stakeholders to drive alignment, manage trade-offs, and keep delivery on track. You will communicate clearly across technical and non-technical audiences, proactively manage risks and dependencies, and escalate effectively where decisions or conflicts require senior input. Over time, you will deepen your expertise in workplace technology delivery and contribute to the continuous improvement of standards, templates, and delivery practices. While this is not a product development role, we expect a forward-looking mindset: using AI-enabled tools to improve day-to-day delivery, making user experience a consistent priority, and partnering with product teams by sharing project learnings to influence future enhancements and support continuous innovation. As a long-term expert-in-role, you will continuously refine your expertise in IT and workplace technology, shaping the way BCG offices evolve worldwide. KEY RESPONSIBILITIES Project Leadership & Delivery Lead delivery of IT/AV/smart workplace technology scope for assigned projects or workstreams from design through implementation and handover. Build and manage integrated plans (scope, schedule, cost), track progress, and ensure delivery against milestones and quality expectations. Identify risks early and implement mitigations; escalate timely when trade-offs or decisions require leadership alignment. Technology Integration & Design Coordination Guide local teams in selecting solutions from BCG's global technology stack and ensure smooth integration with workplace design. Coordinate technology requirements across design disciplines (architecture, MEP, lighting, furniture) using structured design stages (e.g., RIBA). Translate technical requirements into clear, practical, user-centric outcomes for business stakeholders. Stakeholder Engagement & Communication Serve as a key point of contact for workplace technology within your project scope; maintain strong working relationships with local offices, IT, Real Estate, product teams and vendors. Provide clear updates and decision support to stakeholders; support senior stakeholder engagement as needed (e.g., for major milestones, escalations, or decisions). Balance local needs with global standards through a consultative approach, documenting decisions and ensuring alignment through governance. Vendor & Resource Management Manage vendor delivery for your scope: define deliverables, review outputs, track performance, and ensure accountability. Support budget tracking and forecasting for workplace technology scope; manage change control and commercial impacts within delegated authority. Continuous Improvement Capture lessons learned and contribute to improving playbooks, standards, templates, and delivery methods across the workplace technology portfolio. KEY COMPETENCIES Workplace Technology Delivery Expertise: Strong understanding of IT, AV, and smart workplace solutions, and ideally access control/security and building systems. Design & Integration Coordination: Ability to work within structured design frameworks (e.g., RIBA) and coordinate across multiple design disciplines. Project Management & Execution: Proven ability to manage complex projects/workstreams end-to-end, including risks, dependencies, change control, and delivery governance. Problem Solving in Ambiguity: Comfortable making progress amid incomplete information; knows when and how to escalate. Stakeholder Management: Strong communication and influencing skills across technical and non-technical stakeholders; can build alignment without direct authority. Product Team Collaboration & Influence: Builds trusted relationships with product teams to align technology delivered in projects and relay changing office requirements. Influences roadmap and prioritization with clear inputs and trade-offs. Vendor Management: Experience managing external partners to defined deliverables and timelines; drives quality through structured reviews and follow-up. Ownership & Self-Management: Operates independently within defined direction and governance; accountable for outcomes within assigned scope. What You'll Bring 5 7 years of experience leading IT, AV, or smart workplace technology projects and/or technology delivery in office build/relocation contexts. Demonstrated experience managing complex project workstreams, vendors, timelines, budgets, and cross-functional dependencies. Strong stakeholder management skills, including experience presenting options, trade-offs, and recommendations to senior stakeholders. Knowledge of AV, IT networks, access control, workplace tools/analytics, and integration concepts. Project management certification (PMP, PRINCE2) preferred. Global project exposure advantageous; English required, German desirable and a strong differentiator. Willingness to travel internationally ( 35%). Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Agile Center of Excellence (CoE), a 70+ expert global Coaching and Scrum Lead team responsible for enabling the agility and high-performance delivery of BCG's internal Digital Product Organization. The Agile CoE is an expert product enablement function aligned organizationally to Global IT, part of BCG's global internal Business Services Teams (BST) which operate BCG's business. The Digital Product Organization (DPO) is a 1300+ person cross-functional product delivery, tech & engineering organization. It is comprised of 16 Product Portfolios, 120+ product squads and 5 centers of excellence, responsible for driving digitally product enablement for all internal BCG business functions (HR, Marketing, Legal, Risk, Finance, IT, etc.). This organization was formed in 2020 as part of a full-scale business agility transformation, sponsored by the CIO, CFO and COO and delivered by BCG's best-in-class Agile strategy and implementation consulting team. Each Product Portfolio is led by a dedicated Product Portfolio leader with direct alignment to the senior executive of their business function. A Product Portfolio is comprised of 3 - 15 squads, each managing 1 or more products. This organization follows a consistent Agile operating model with standards and best practices designed and governed by the Agile COE. As Agile Delivery Manager (Global Senior Manager) you will: Drive End-to-End Delivery (Primary Focus): • Own and drive end-to-end delivery of complex initiatives, programs, and product increments from planning to production and stabilization. • Ensure predictable, timely, and high-quality delivery of initiatives, epics, and features aligned with business priorities and roadmaps. • Manage dependencies, risks, and constraints across squads, platforms, and stakeholders to ensure smooth execution. • Own delivery planning, sequencing, milestones, and execution tracking across teams. • Ensure a clear path to production, including operational readiness and post-release follow-up. • Facilitate Agile Delivery (Supporting Focus): • Apply agile practices pragmatically to support delivery outcomes rather than acting as an Agile Coach or Scrum Master. • Work with Product Owners and technical leads to ensure delivery plans are realistic, prioritized, and executable. • Support teams in using agile ceremonies and artifacts to improve delivery predictability and flow. • Improve delivery processes and tooling to reduce execution friction and enable faster, reliable releases. Release Planning and Management: • Plan and manage release execution, including readiness, cutover, and coordination with L2/L3 support teams. • Ensure releases meet quality, risk, and compliance expectations. • Support post-release activities to ensure stability and business continuity. Risk and Issue Management: • Proactively identify delivery risks and issues that may impact timelines, scope, or quality. • Drive mitigation plans and escalate when necessary to ensure delivery commitments are met. • Resolve execution blockers by coordinating across teams and leadership. Metrics, Tracking, and Reporting: • Track and report delivery metrics such as milestones, dependencies, predictability, lead time, and throughput. • Use data-driven insights to identify delivery bottlenecks and areas for execution improvement. • Provide clear delivery status, risks, and forecasts to senior stakeholders and portfolio leadership. • Create dashboards and reports that give transparency into delivery progress and outcomes Team and Stakeholder Enablement: • Partner with Product Owners, Engineering Leads, and business stakeholders to align delivery with business objectives. • Manage stakeholder expectations through clear communication, transparency, and realistic planning. • Foster collaboration across squads while maintaining delivery accountability. Continuous Improvement: • Identify opportunities to improve delivery effectiveness, execution models, and ways of working. • Support teams in refining processes to improve efficiency, quality, and predictability. • Apply lessons learned from delivery outcomes to improve future execution. What You'll Bring 8-10+ years of experience across multitude of delivery management roles (e.g., Scrum Master, Agile Delivery Manager, Project/Program Manager, Release Train Engineer (RTE), Technology Delivery Lead). 8-10+ years of relevant experience leading complex technology or digital delivery initiatives in large-scale environments. Demonstrated agile coaching capabilities combined with 2-3 years of solid project and program management experience to support effective delivery governance. Proven track record of driving end-to-end delivery of enterprise-scale digital and technology programs, from planning through production and stabilization. Strong understanding of agile delivery models with the ability to apply them pragmatically to meet business objectives and execution outcomes. Certifications (Preferred): Agile Delivery Management certification. SAFe RTE / SAFe Scrum Master / SAFe Advanced Scrum Master certification. PMP certification. Scrum certifications (PSM, CSM) considered a value add but not a primary requirement. Skills & Experience: • Extensive experience delivering agile programs using industry-standard tools such as Jira, Confluence, or equivalent platforms. • Experience working with OKRs; exposure to AI / GenAI-driven portfolios is a strong advantage. • Deep understanding of the software delivery lifecycle, including release management, path to production, and operational readiness. • Proven ability to manage complex interdependencies, risks, and stakeholder expectations across large, matrixed organizations. • Strong background in technology-enabled business transformation and enterprise-scale delivery execution. • Excellent communication, stakeholder management, and decision-making skills, with the ability to influence at senior levels. • Experience working in professional services or client-facing environments preferred. Who You'll Work With Product Owners and Engineering teams to ensure delivery execution aligns with business priorities. Portfolio Product Leaders, Technical Area Leads, and Chapter Leads to manage delivery dependencies and outcomes. Other Delivery Managers to ensure consistency and best practices across initiatives. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $146,000.00 - $178,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial . click apply for full job details
Feb 26, 2026
Full time
Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Agile Center of Excellence (CoE), a 70+ expert global Coaching and Scrum Lead team responsible for enabling the agility and high-performance delivery of BCG's internal Digital Product Organization. The Agile CoE is an expert product enablement function aligned organizationally to Global IT, part of BCG's global internal Business Services Teams (BST) which operate BCG's business. The Digital Product Organization (DPO) is a 1300+ person cross-functional product delivery, tech & engineering organization. It is comprised of 16 Product Portfolios, 120+ product squads and 5 centers of excellence, responsible for driving digitally product enablement for all internal BCG business functions (HR, Marketing, Legal, Risk, Finance, IT, etc.). This organization was formed in 2020 as part of a full-scale business agility transformation, sponsored by the CIO, CFO and COO and delivered by BCG's best-in-class Agile strategy and implementation consulting team. Each Product Portfolio is led by a dedicated Product Portfolio leader with direct alignment to the senior executive of their business function. A Product Portfolio is comprised of 3 - 15 squads, each managing 1 or more products. This organization follows a consistent Agile operating model with standards and best practices designed and governed by the Agile COE. As Agile Delivery Manager (Global Senior Manager) you will: Drive End-to-End Delivery (Primary Focus): • Own and drive end-to-end delivery of complex initiatives, programs, and product increments from planning to production and stabilization. • Ensure predictable, timely, and high-quality delivery of initiatives, epics, and features aligned with business priorities and roadmaps. • Manage dependencies, risks, and constraints across squads, platforms, and stakeholders to ensure smooth execution. • Own delivery planning, sequencing, milestones, and execution tracking across teams. • Ensure a clear path to production, including operational readiness and post-release follow-up. • Facilitate Agile Delivery (Supporting Focus): • Apply agile practices pragmatically to support delivery outcomes rather than acting as an Agile Coach or Scrum Master. • Work with Product Owners and technical leads to ensure delivery plans are realistic, prioritized, and executable. • Support teams in using agile ceremonies and artifacts to improve delivery predictability and flow. • Improve delivery processes and tooling to reduce execution friction and enable faster, reliable releases. Release Planning and Management: • Plan and manage release execution, including readiness, cutover, and coordination with L2/L3 support teams. • Ensure releases meet quality, risk, and compliance expectations. • Support post-release activities to ensure stability and business continuity. Risk and Issue Management: • Proactively identify delivery risks and issues that may impact timelines, scope, or quality. • Drive mitigation plans and escalate when necessary to ensure delivery commitments are met. • Resolve execution blockers by coordinating across teams and leadership. Metrics, Tracking, and Reporting: • Track and report delivery metrics such as milestones, dependencies, predictability, lead time, and throughput. • Use data-driven insights to identify delivery bottlenecks and areas for execution improvement. • Provide clear delivery status, risks, and forecasts to senior stakeholders and portfolio leadership. • Create dashboards and reports that give transparency into delivery progress and outcomes Team and Stakeholder Enablement: • Partner with Product Owners, Engineering Leads, and business stakeholders to align delivery with business objectives. • Manage stakeholder expectations through clear communication, transparency, and realistic planning. • Foster collaboration across squads while maintaining delivery accountability. Continuous Improvement: • Identify opportunities to improve delivery effectiveness, execution models, and ways of working. • Support teams in refining processes to improve efficiency, quality, and predictability. • Apply lessons learned from delivery outcomes to improve future execution. What You'll Bring 8-10+ years of experience across multitude of delivery management roles (e.g., Scrum Master, Agile Delivery Manager, Project/Program Manager, Release Train Engineer (RTE), Technology Delivery Lead). 8-10+ years of relevant experience leading complex technology or digital delivery initiatives in large-scale environments. Demonstrated agile coaching capabilities combined with 2-3 years of solid project and program management experience to support effective delivery governance. Proven track record of driving end-to-end delivery of enterprise-scale digital and technology programs, from planning through production and stabilization. Strong understanding of agile delivery models with the ability to apply them pragmatically to meet business objectives and execution outcomes. Certifications (Preferred): Agile Delivery Management certification. SAFe RTE / SAFe Scrum Master / SAFe Advanced Scrum Master certification. PMP certification. Scrum certifications (PSM, CSM) considered a value add but not a primary requirement. Skills & Experience: • Extensive experience delivering agile programs using industry-standard tools such as Jira, Confluence, or equivalent platforms. • Experience working with OKRs; exposure to AI / GenAI-driven portfolios is a strong advantage. • Deep understanding of the software delivery lifecycle, including release management, path to production, and operational readiness. • Proven ability to manage complex interdependencies, risks, and stakeholder expectations across large, matrixed organizations. • Strong background in technology-enabled business transformation and enterprise-scale delivery execution. • Excellent communication, stakeholder management, and decision-making skills, with the ability to influence at senior levels. • Experience working in professional services or client-facing environments preferred. Who You'll Work With Product Owners and Engineering teams to ensure delivery execution aligns with business priorities. Portfolio Product Leaders, Technical Area Leads, and Chapter Leads to manage delivery dependencies and outcomes. Other Delivery Managers to ensure consistency and best practices across initiatives. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $146,000.00 - $178,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial . click apply for full job details
Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today's workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they've learned to improve productivity and measurable performance. In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK's first EdTech unicorn. But we aren't stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We're building a world where tech skills unlock people's potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity Reporting directly to the Senior Manager, you will be responsible for delivering excellent, high-touch support to our customers, specifically serving as the primary representative of Multiverse for high-value client stakeholders. This is a highly strategic role that requires shifting from a reactive support model to a proactive approach, using data and deep business understanding to drive customer retention and positive sentiment. You are highly customer-centric, possessing the ability to navigate complex internal structures to resolve issues without burdening the client. You are detail-oriented, ensuring robust documentation practices, and are constantly looking for ways to streamline operations, reduce volumes through improved reduction of customer pain points and optimal evolution of SOPs in order to hit and exceed our performance targets. The Role Partner with the Support Manager to build and maintain standard operating procedures and rigorous documentation, ensuring operational continuity and scalability. Manage high-value client escalations and complaints by acting as the primary point of contact for corporate stakeholders, filtering complex internal information into clear, concise external updates. Build strong cross-functional relationships with Customer Success, Delivery, Learning, and Tech teams to efficiently triage queries and hold internal stakeholders accountable for resolution deadlines. Navigate the internal Multiverse organisational structure to identify correct issue owners, prevent delays and ensure a seamless experience for the client. Act as a trusted advisor to clients, fostering relationships that contribute to customer retention and growth. Leverage technical skills, such as AI workflows or advanced data analysis, to streamline operational procedures and identify trends that drive strategic improvements in the learner and client experience. About You 4+ years of experience in customer success or client support, specifically managing corporate stakeholders and turning around negative sentiment. Excellent verbal and written communication skills, with the ability to distill sensitive internal context into clear, appropriate client-facing language. Strong project management abilities to handle competing priorities and hold cross-functional teams accountable for deliverables. A commercial mindset with the ability to leverage data for decision-making, understanding sector-specific needs and focusing on retention-driving metrics. A collaborative team player who fosters a sense of belonging and takes ownership of their own professional development. Benefits Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month Work-from-anywhere scheme - youll have the opportunity to work from anywhere, up to 10 days per year Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that's always stocked! Our Commitment to Diversity, Equity and Inclusion We're an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children's Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.
Feb 26, 2026
Full time
Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today's workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they've learned to improve productivity and measurable performance. In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK's first EdTech unicorn. But we aren't stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We're building a world where tech skills unlock people's potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity Reporting directly to the Senior Manager, you will be responsible for delivering excellent, high-touch support to our customers, specifically serving as the primary representative of Multiverse for high-value client stakeholders. This is a highly strategic role that requires shifting from a reactive support model to a proactive approach, using data and deep business understanding to drive customer retention and positive sentiment. You are highly customer-centric, possessing the ability to navigate complex internal structures to resolve issues without burdening the client. You are detail-oriented, ensuring robust documentation practices, and are constantly looking for ways to streamline operations, reduce volumes through improved reduction of customer pain points and optimal evolution of SOPs in order to hit and exceed our performance targets. The Role Partner with the Support Manager to build and maintain standard operating procedures and rigorous documentation, ensuring operational continuity and scalability. Manage high-value client escalations and complaints by acting as the primary point of contact for corporate stakeholders, filtering complex internal information into clear, concise external updates. Build strong cross-functional relationships with Customer Success, Delivery, Learning, and Tech teams to efficiently triage queries and hold internal stakeholders accountable for resolution deadlines. Navigate the internal Multiverse organisational structure to identify correct issue owners, prevent delays and ensure a seamless experience for the client. Act as a trusted advisor to clients, fostering relationships that contribute to customer retention and growth. Leverage technical skills, such as AI workflows or advanced data analysis, to streamline operational procedures and identify trends that drive strategic improvements in the learner and client experience. About You 4+ years of experience in customer success or client support, specifically managing corporate stakeholders and turning around negative sentiment. Excellent verbal and written communication skills, with the ability to distill sensitive internal context into clear, appropriate client-facing language. Strong project management abilities to handle competing priorities and hold cross-functional teams accountable for deliverables. A commercial mindset with the ability to leverage data for decision-making, understanding sector-specific needs and focusing on retention-driving metrics. A collaborative team player who fosters a sense of belonging and takes ownership of their own professional development. Benefits Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month Work-from-anywhere scheme - youll have the opportunity to work from anywhere, up to 10 days per year Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that's always stocked! Our Commitment to Diversity, Equity and Inclusion We're an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children's Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.
Overview What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. As a Senior Client Onboarding Executive, you will deliver an exceptional end-to-end implementation and onboarding experience for new clients. Acting as a subject matter expert on our customers and systems, you will play a critical role in deploying and configuring new ways of working, systems, and process solutions in partnership with multiple departments to support implementation of scheme set ups, as well as the client-facing launch. Reporting into the Client Onboarding Manager, you'll be the primary post-sale contact, establishing a deep understanding of client requirements and supporting the Onboarding Team, Business Development and Account Management Teams on best practices. Responsibilities Lead new clients through the technical and client-facing onboarding process in partnership with Business Development and Account Management. Project manage onboarding for a range of customers, including Enterprise accounts, ensuring clear communication of milestones to all stakeholders. Support Business Development with client pitches, tenders, and proposal documentation as required. Collaborate cross-functionally with Sales, Account Management, Product, and Engineering to improve the onboarding experience and streamline implementation processes. Ensure timely, accurate, and precise configuration updates to customer schemes throughout their lifecycle. Develop productive and trusted relationships with internal teams, and establish yourself as a point of contact for all things Client Onboarding. Collect, analyse, and present implementation data to measure success and inform continuous improvement. Qualifications 5+ years of experience in Client Onboarding, Account Management or a related area, leading early-stage client projects. Strong attention to detail and analytical thinking. Confident presenter, with the ability to think on your feet in client-facing situations. Ability to handle and analyse large data sets, visualising them in a clear way for interpretation. Proactive in analysing data and trends, and identifying changes to present back to the team. Excellent communication skills, with the maturity, gravitas and ability to engage and influence senior stakeholders internally and externally. Able to problem solve and operate independently, taking proactive responsibility for the performance of your launches and implementation projects. A start-up / entrepreneurial mindset, being able to adjust to change and keep up with a fast-moving business. Preferred Experience of working with Enterprise accounts Project Management Qualification (e.g., Prince2) Familiarity with CRM software such as Pipedrive and data-analytics software such as Databricks An interest in sustainability, and a desire to accelerate the transition to electric vehicles. Knowledge of employee benefits, EVs or leasing would be great but not crucial. Benefits We offer salary discussions on request; recruiters can discuss appropriate compensation to match experience. We aim to find the right fit rather than disclose a fixed salary. Octopus Energy Group offers a unique culture with autonomy and co-ownership on impactful projects. Perks are provided through the perks hub and include employee benefits. About us The electric revolution has arrived - and from 2035 you'll no longer be able to buy a new petrol or diesel car in the UK. We're building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK's most exciting start-ups - making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal. Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience. We're an Octopus Energy company-an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs. Please note we use AI to help us assess applications fairly and objectively. If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Feb 26, 2026
Full time
Overview What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. As a Senior Client Onboarding Executive, you will deliver an exceptional end-to-end implementation and onboarding experience for new clients. Acting as a subject matter expert on our customers and systems, you will play a critical role in deploying and configuring new ways of working, systems, and process solutions in partnership with multiple departments to support implementation of scheme set ups, as well as the client-facing launch. Reporting into the Client Onboarding Manager, you'll be the primary post-sale contact, establishing a deep understanding of client requirements and supporting the Onboarding Team, Business Development and Account Management Teams on best practices. Responsibilities Lead new clients through the technical and client-facing onboarding process in partnership with Business Development and Account Management. Project manage onboarding for a range of customers, including Enterprise accounts, ensuring clear communication of milestones to all stakeholders. Support Business Development with client pitches, tenders, and proposal documentation as required. Collaborate cross-functionally with Sales, Account Management, Product, and Engineering to improve the onboarding experience and streamline implementation processes. Ensure timely, accurate, and precise configuration updates to customer schemes throughout their lifecycle. Develop productive and trusted relationships with internal teams, and establish yourself as a point of contact for all things Client Onboarding. Collect, analyse, and present implementation data to measure success and inform continuous improvement. Qualifications 5+ years of experience in Client Onboarding, Account Management or a related area, leading early-stage client projects. Strong attention to detail and analytical thinking. Confident presenter, with the ability to think on your feet in client-facing situations. Ability to handle and analyse large data sets, visualising them in a clear way for interpretation. Proactive in analysing data and trends, and identifying changes to present back to the team. Excellent communication skills, with the maturity, gravitas and ability to engage and influence senior stakeholders internally and externally. Able to problem solve and operate independently, taking proactive responsibility for the performance of your launches and implementation projects. A start-up / entrepreneurial mindset, being able to adjust to change and keep up with a fast-moving business. Preferred Experience of working with Enterprise accounts Project Management Qualification (e.g., Prince2) Familiarity with CRM software such as Pipedrive and data-analytics software such as Databricks An interest in sustainability, and a desire to accelerate the transition to electric vehicles. Knowledge of employee benefits, EVs or leasing would be great but not crucial. Benefits We offer salary discussions on request; recruiters can discuss appropriate compensation to match experience. We aim to find the right fit rather than disclose a fixed salary. Octopus Energy Group offers a unique culture with autonomy and co-ownership on impactful projects. Perks are provided through the perks hub and include employee benefits. About us The electric revolution has arrived - and from 2035 you'll no longer be able to buy a new petrol or diesel car in the UK. We're building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK's most exciting start-ups - making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal. Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience. We're an Octopus Energy company-an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs. Please note we use AI to help us assess applications fairly and objectively. If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
About IIRSM The International Institute of Risk and Safety Management (IIRSM) is a UK-based professional membership organisation with a global footprint. We help individuals and organisations around the world to feel safe, supported and empowered to identify and manage risks, protecting their environments and lives. We aim to drive the holistic evolution of risk management in organisations, educating and protecting their people through our unique communities. We work together - providing training, knowledge sharing and networks - to support the competence of risk and safety professionals. The Institute is governed by Trustees as a Council. Council's role is to act in the interests of the charity first and foremost. The Council will provide strategic oversight for the CEO and Executive team. Our Vision A future of thriving organisations, within which people feel safe, supported and empowered to identify and manage risks, protecting their environments and lives. Our Mission To drive the holistic evolution of risk management in organisations, educating and protecting their people through our unique communities. Our Values: Honesty : We build trust through responsible actions and authentic relationships. Adaptable : We constantly challenge ourselves to respond and adapt quickly. Collaboration : We work as a community to help each other thrive. Approachable : We are open, helpful and accessible to all. Respect : We treat people with care, dignity and professionalism. Strategic Pillars: Membership - A thriving, diverse, and growing membership where every professional feels they belong, can progress, and understands the value IIRSM brings to their career. Learning - Accessible, modern, and modular learning that empowers professionals to stay ahead, build confidence, and create real impact in their organisations. Community - A vibrant, supportive community where professionals learn from each other, celebrate achievements, and shape the future of the profession together. Job Description: Community Administrator PURPOSE OF ROLE This role supports the delivery of IIRSM's strategic growth by providing high-quality administrative and customer support across membership services, networks, events, and digital platforms. The role plays a key part in ensuring a positive, consistent experience for members and stakeholders, combining responsive customer service with strong organisational and digital administration. The role will directly support the following strategic priorities: Community Engagement: Proactive support to retain and re-engage members through responsive service and follow-up activity. Digital Enablement: First-line support for digital platforms to ensure smooth user journeys and adoption. REPORTING TO Membership Manager PRINCIPAL ACCOUNTABILITIES: Membership & Customer Support: Act as first line manager of the membership inbox, providing timely, professional responses and escalating queries where appropriate. Provide second line telephone support, handling inbound customer calls and resolving or triaging enquiries. Proactively follow up by phone and/or email with cancelled or lapsing members to retain, re engage, or update member details. Support the membership team with processing applications and renewals during high volume periods. Digital Platforms & Data Management: Provide first line customer support for digital platforms, including the website, learning management system, and online communities platform, supporting registration, payments, and general queries. Escalate complex or technical issues to the wider team where required. Support the Membership and Marketing Manager in maintaining clean, accurate, and up to date data across all systems. Manage registration lists across events and digital platforms, ensuring accurate record keeping. Networks, Events & Coordination: Coordinate meetings and webinars for Networks, including scheduling, attendee management, and platform administration. Provide cover for hosting webinars and meetings as required by the membership or product teams. Follow up on expressions of interest in membership, training, or other services generated through events, exhibitions, and outreach activities. Provide general office and event support as required. SKILLS & ATTRIBUTES: Customer Focus & Service Excellence: Demonstrates a professional, friendly, and solutions focused approach, consistently delivering high quality customer service. Organisation & Planning: Manages multiple tasks and deadlines effectively, with strong attention to detail and accuracy. Communication & Interpersonal Skills: Communicates clearly and confidently in writing and verbally, building positive relationships with members, volunteers, and colleagues. Digital Confidence: Comfortable working across multiple digital platforms, databases, and systems, with a willingness to learn and adapt. Teamwork & Adaptability: Works collaboratively, responds positively to change, and supports colleagues during busy periods. EXPERIENCE & KNOWLEDGE: Working knowledge of a professional body and/or relevant sector. Understanding of working practices within a global organisation and awareness of cultural differences. Experience of working with volunteers and managing external relationships. Practical experience using membership databases, ideally including Microsoft Dynamics (Office Dynamics) and related IT systems. Proven experience delivering high quality customer service within a team environment. WHAT'S IN IT FOR YOU Working at IIRSM means being part of a purpose led organisation with a global reach and strong sense of community. In this role, you will gain broad exposure across membership services, digital platforms, and events, with opportunities to develop skills, contribute to meaningful work, and support the Institute's continued growth. You can expect: Interest free season ticket loan Employer pension contribution of 10% when you contribute 3% Death in Service of four times salary 25 days annual leave excluding bank holidays, incrementally increasing each year up to 30 days, with the option to carry over up to 5 unused days An agile and flexible working environment, including hybrid working arrangements Opportunities for personal and professional growth including training & networking
Feb 26, 2026
Full time
About IIRSM The International Institute of Risk and Safety Management (IIRSM) is a UK-based professional membership organisation with a global footprint. We help individuals and organisations around the world to feel safe, supported and empowered to identify and manage risks, protecting their environments and lives. We aim to drive the holistic evolution of risk management in organisations, educating and protecting their people through our unique communities. We work together - providing training, knowledge sharing and networks - to support the competence of risk and safety professionals. The Institute is governed by Trustees as a Council. Council's role is to act in the interests of the charity first and foremost. The Council will provide strategic oversight for the CEO and Executive team. Our Vision A future of thriving organisations, within which people feel safe, supported and empowered to identify and manage risks, protecting their environments and lives. Our Mission To drive the holistic evolution of risk management in organisations, educating and protecting their people through our unique communities. Our Values: Honesty : We build trust through responsible actions and authentic relationships. Adaptable : We constantly challenge ourselves to respond and adapt quickly. Collaboration : We work as a community to help each other thrive. Approachable : We are open, helpful and accessible to all. Respect : We treat people with care, dignity and professionalism. Strategic Pillars: Membership - A thriving, diverse, and growing membership where every professional feels they belong, can progress, and understands the value IIRSM brings to their career. Learning - Accessible, modern, and modular learning that empowers professionals to stay ahead, build confidence, and create real impact in their organisations. Community - A vibrant, supportive community where professionals learn from each other, celebrate achievements, and shape the future of the profession together. Job Description: Community Administrator PURPOSE OF ROLE This role supports the delivery of IIRSM's strategic growth by providing high-quality administrative and customer support across membership services, networks, events, and digital platforms. The role plays a key part in ensuring a positive, consistent experience for members and stakeholders, combining responsive customer service with strong organisational and digital administration. The role will directly support the following strategic priorities: Community Engagement: Proactive support to retain and re-engage members through responsive service and follow-up activity. Digital Enablement: First-line support for digital platforms to ensure smooth user journeys and adoption. REPORTING TO Membership Manager PRINCIPAL ACCOUNTABILITIES: Membership & Customer Support: Act as first line manager of the membership inbox, providing timely, professional responses and escalating queries where appropriate. Provide second line telephone support, handling inbound customer calls and resolving or triaging enquiries. Proactively follow up by phone and/or email with cancelled or lapsing members to retain, re engage, or update member details. Support the membership team with processing applications and renewals during high volume periods. Digital Platforms & Data Management: Provide first line customer support for digital platforms, including the website, learning management system, and online communities platform, supporting registration, payments, and general queries. Escalate complex or technical issues to the wider team where required. Support the Membership and Marketing Manager in maintaining clean, accurate, and up to date data across all systems. Manage registration lists across events and digital platforms, ensuring accurate record keeping. Networks, Events & Coordination: Coordinate meetings and webinars for Networks, including scheduling, attendee management, and platform administration. Provide cover for hosting webinars and meetings as required by the membership or product teams. Follow up on expressions of interest in membership, training, or other services generated through events, exhibitions, and outreach activities. Provide general office and event support as required. SKILLS & ATTRIBUTES: Customer Focus & Service Excellence: Demonstrates a professional, friendly, and solutions focused approach, consistently delivering high quality customer service. Organisation & Planning: Manages multiple tasks and deadlines effectively, with strong attention to detail and accuracy. Communication & Interpersonal Skills: Communicates clearly and confidently in writing and verbally, building positive relationships with members, volunteers, and colleagues. Digital Confidence: Comfortable working across multiple digital platforms, databases, and systems, with a willingness to learn and adapt. Teamwork & Adaptability: Works collaboratively, responds positively to change, and supports colleagues during busy periods. EXPERIENCE & KNOWLEDGE: Working knowledge of a professional body and/or relevant sector. Understanding of working practices within a global organisation and awareness of cultural differences. Experience of working with volunteers and managing external relationships. Practical experience using membership databases, ideally including Microsoft Dynamics (Office Dynamics) and related IT systems. Proven experience delivering high quality customer service within a team environment. WHAT'S IN IT FOR YOU Working at IIRSM means being part of a purpose led organisation with a global reach and strong sense of community. In this role, you will gain broad exposure across membership services, digital platforms, and events, with opportunities to develop skills, contribute to meaningful work, and support the Institute's continued growth. You can expect: Interest free season ticket loan Employer pension contribution of 10% when you contribute 3% Death in Service of four times salary 25 days annual leave excluding bank holidays, incrementally increasing each year up to 30 days, with the option to carry over up to 5 unused days An agile and flexible working environment, including hybrid working arrangements Opportunities for personal and professional growth including training & networking
Senior Enhanced Index Portfolio Manager page is loaded Senior Enhanced Index Portfolio Managerlocations: London (UK)posted on: Posted Todayjob requisition id: R-165279 Please note this position is based in London and this will be the contractual location of the successful candidate, other locations cannot be considered. Senior Enhanced Index Portfolio Manager This is a great job for someone who has deep knowledge of passive equity investing with sophisticated quantitative and engineering capabilities. A bit about the job: We are seeking a highly experienced Enhanced Index Portfolio Manager to join our Portfolio Implementation & Investment Engineering team. With deep expertise in managing passively constructed equity beta solutions, the successful candidate will play a leading role in shaping the evolution of our Enhanced Index strategies, driving process innovation, and ensuring strong alignment between portfolio outcomes and investment intent. The Enhanced Equity business has experienced significant growth in AUM over the last 3 years to £65bn under management and expected to double over the next few years. The new addition to the team will combine deep knowledge of passive equity investing with quantitative and engineering capabilities, contributing to the design, optimisation, and day-to-day implementation of our strategies. As a senior practitioner, you will provide both thought leadership and hands-on portfolio management execution within a collaborative team environment.In this role, you will lead enhancements to our investment processes-refining models, strengthening portfolio construction, overseeing liquidity and cash equitisation, rebalancing, corporate actions, guideline compliance, and ongoing risk and performance monitoring. You will also drive index methodology and event analysis, translating changes such as additions, deletions, IPOs, free float adjustments, and sector reclassifications into proactive portfolio positioning and efficient implementation across mandates. Working closely with Investment Engineering and Trading, you will help design and industrialise scalable tools that improve risk management, liquidity assessment, portfolio construction, execution quality, and operational efficiency. Additionally, you will contribute to innovation across the wider investment platform by challenging established approaches and embedding best practice principles that support business growth through next generation automation. Skills and experience we're looking for: Proven track record managing passive and enhanced index equity portfolios across regional and global markets, using advanced portfolio optimisation tools and an engineering mindset to deliver low risk equity beta solutions for clients. Deep understanding of equity instruments, trading mechanics, market microstructure, benchmark construction, index methodologies and end to end investment processes applied to managing large portfolios (>GBP 100bn). Confidence to challenge established processes constructively. Propose evidence-based improvements and ability to translate complex technical ideas into clear concepts for non-specialist stakeholders. Naturally inquisitive and innovative, with a passion for solving complex portfolio construction, implementation and trading challenges in a team based environment. What you'll get for this role: Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in Eligibility for annual performance bonus Family friendly parental and carer's leave Generous holiday entitlement plus bank holidays with the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Aviva-funded Private Medical Benefit to help you get expert support when you need it Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per yearIn this role you'll be 'Certified' under the Financial Conduct Authority / Prudential Regulation Authority's Senior Managers and Certification Regime (SMCR). This means that we'll need to complete some regulatory background checks on you before you take up your role and we'll need to ask you some questions on an annual basis to make sure you remain 'fit and proper' and competent to carry out your role. We'll provide training on what holding a SMCR role means when you join us and annually thereafter. Aviva is for everyone: We're inclusive andWe flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.To find out more about working at Aviva take a lookWe'd love it if you could submit your application online. If you require an alternative method of applying, send an email to
Feb 26, 2026
Full time
Senior Enhanced Index Portfolio Manager page is loaded Senior Enhanced Index Portfolio Managerlocations: London (UK)posted on: Posted Todayjob requisition id: R-165279 Please note this position is based in London and this will be the contractual location of the successful candidate, other locations cannot be considered. Senior Enhanced Index Portfolio Manager This is a great job for someone who has deep knowledge of passive equity investing with sophisticated quantitative and engineering capabilities. A bit about the job: We are seeking a highly experienced Enhanced Index Portfolio Manager to join our Portfolio Implementation & Investment Engineering team. With deep expertise in managing passively constructed equity beta solutions, the successful candidate will play a leading role in shaping the evolution of our Enhanced Index strategies, driving process innovation, and ensuring strong alignment between portfolio outcomes and investment intent. The Enhanced Equity business has experienced significant growth in AUM over the last 3 years to £65bn under management and expected to double over the next few years. The new addition to the team will combine deep knowledge of passive equity investing with quantitative and engineering capabilities, contributing to the design, optimisation, and day-to-day implementation of our strategies. As a senior practitioner, you will provide both thought leadership and hands-on portfolio management execution within a collaborative team environment.In this role, you will lead enhancements to our investment processes-refining models, strengthening portfolio construction, overseeing liquidity and cash equitisation, rebalancing, corporate actions, guideline compliance, and ongoing risk and performance monitoring. You will also drive index methodology and event analysis, translating changes such as additions, deletions, IPOs, free float adjustments, and sector reclassifications into proactive portfolio positioning and efficient implementation across mandates. Working closely with Investment Engineering and Trading, you will help design and industrialise scalable tools that improve risk management, liquidity assessment, portfolio construction, execution quality, and operational efficiency. Additionally, you will contribute to innovation across the wider investment platform by challenging established approaches and embedding best practice principles that support business growth through next generation automation. Skills and experience we're looking for: Proven track record managing passive and enhanced index equity portfolios across regional and global markets, using advanced portfolio optimisation tools and an engineering mindset to deliver low risk equity beta solutions for clients. Deep understanding of equity instruments, trading mechanics, market microstructure, benchmark construction, index methodologies and end to end investment processes applied to managing large portfolios (>GBP 100bn). Confidence to challenge established processes constructively. Propose evidence-based improvements and ability to translate complex technical ideas into clear concepts for non-specialist stakeholders. Naturally inquisitive and innovative, with a passion for solving complex portfolio construction, implementation and trading challenges in a team based environment. What you'll get for this role: Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in Eligibility for annual performance bonus Family friendly parental and carer's leave Generous holiday entitlement plus bank holidays with the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Aviva-funded Private Medical Benefit to help you get expert support when you need it Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per yearIn this role you'll be 'Certified' under the Financial Conduct Authority / Prudential Regulation Authority's Senior Managers and Certification Regime (SMCR). This means that we'll need to complete some regulatory background checks on you before you take up your role and we'll need to ask you some questions on an annual basis to make sure you remain 'fit and proper' and competent to carry out your role. We'll provide training on what holding a SMCR role means when you join us and annually thereafter. Aviva is for everyone: We're inclusive andWe flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.To find out more about working at Aviva take a lookWe'd love it if you could submit your application online. If you require an alternative method of applying, send an email to
