We're a team of drinks industry obsessives, driven by supporting the trade - day in and night out. Passion paired with unparalleled industry insight mean we're always moving forward, collaborating with our customers to understand the needs of their business and to ensure we're supporting their future growth. We are one of the UK's largest drinks wholesalers, supplying drinks to several thousand venues in every part of the UK and every segment of the trade, from luxury hotels and world-class event spaces to local restaurants and community pubs. With over 200 years of on-trade experience behind us, and unique insight into the future of our industry, our experience matters. About the Role To lead a warehouse picking team ensuring they efficiently complete their duties in order to achieve agreed customer service and productivity targets. Key Accountabilities Assign work to the warehouse operation with defined levels of performance, both quantitative and qualitative, following up on actual performance taking corrective action as required. To ensure that inventory is put away picked, checked, loaded and replenished in an efficient and effective manner, complying with all appropriate procedures, to meet customer service and KPI targets. Able to use in house systems to check and hunt down Out of Stocks, Look up Products, Pick Locations, Load Vehicles, and Ship Loads. To ensure adherence to Standard Operating Procedure (SOP) using them to plan and lead the team working practices. To ensure all equipment (property, vehicles, mechanical handling equipment and racking) is operated in a safe and effective manner, with cognisance of statutory requirements, and in accordance with Company Policy. Ensure all operations staff receive appropriate training before commencement of duties, maintaining detailed records and identify further training / retraining requirements. Train all Temporary Staff (Agency) Picking, Loading, Manual Handling, Security and Health and Safety Maintain the agreed high standards of housekeeping, ensuring that all activities undertaken on site comply with all relevant Health & Safety and Fire Regulations. To ensure that all administration related to the running of the warehouse is completed accurately and on time. Inspect all equipment on a regular basis in accordance with Company and Statutory regulations, record any damage and take appropriate remedial action. Assisting with Employee relation matters, eg: - Carry out Disciplinary / Capability Investigations, Note taking at Disciplinary and Capability meetings. Carry out 1-2-1s with operatives supplying feedback, dealing with issues as they arise and being pro-active on the shift to identify any potential issues and dealing with them appropriately. Provide cover for the Warehouse Controllers as required. KPIs Assist the Warehouse Manager to achieve the depot KPI Packs Ensure shift meets the required standards of Health and Safety All MHE correctly issued and recorded Operatives are trained to required standard All loads completed and despatched ready for the next delivery day About you Experience of Warehouse Management and WMS. Ideally hold Reach and Counterbalance Licenses. About Us Operating through the Matthew Clark, Bibendum, Tennent's and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves. From grass to glass, and everything in between, we grow, brew, manufacture, market, and deliver some of the world's favourite drinks. C&C Group's portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent's, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig. We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together. We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process. C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles. For help, please contact our Talent Acquisition Team at . All applications need to come through the candidate portal
Jan 07, 2026
Full time
We're a team of drinks industry obsessives, driven by supporting the trade - day in and night out. Passion paired with unparalleled industry insight mean we're always moving forward, collaborating with our customers to understand the needs of their business and to ensure we're supporting their future growth. We are one of the UK's largest drinks wholesalers, supplying drinks to several thousand venues in every part of the UK and every segment of the trade, from luxury hotels and world-class event spaces to local restaurants and community pubs. With over 200 years of on-trade experience behind us, and unique insight into the future of our industry, our experience matters. About the Role To lead a warehouse picking team ensuring they efficiently complete their duties in order to achieve agreed customer service and productivity targets. Key Accountabilities Assign work to the warehouse operation with defined levels of performance, both quantitative and qualitative, following up on actual performance taking corrective action as required. To ensure that inventory is put away picked, checked, loaded and replenished in an efficient and effective manner, complying with all appropriate procedures, to meet customer service and KPI targets. Able to use in house systems to check and hunt down Out of Stocks, Look up Products, Pick Locations, Load Vehicles, and Ship Loads. To ensure adherence to Standard Operating Procedure (SOP) using them to plan and lead the team working practices. To ensure all equipment (property, vehicles, mechanical handling equipment and racking) is operated in a safe and effective manner, with cognisance of statutory requirements, and in accordance with Company Policy. Ensure all operations staff receive appropriate training before commencement of duties, maintaining detailed records and identify further training / retraining requirements. Train all Temporary Staff (Agency) Picking, Loading, Manual Handling, Security and Health and Safety Maintain the agreed high standards of housekeeping, ensuring that all activities undertaken on site comply with all relevant Health & Safety and Fire Regulations. To ensure that all administration related to the running of the warehouse is completed accurately and on time. Inspect all equipment on a regular basis in accordance with Company and Statutory regulations, record any damage and take appropriate remedial action. Assisting with Employee relation matters, eg: - Carry out Disciplinary / Capability Investigations, Note taking at Disciplinary and Capability meetings. Carry out 1-2-1s with operatives supplying feedback, dealing with issues as they arise and being pro-active on the shift to identify any potential issues and dealing with them appropriately. Provide cover for the Warehouse Controllers as required. KPIs Assist the Warehouse Manager to achieve the depot KPI Packs Ensure shift meets the required standards of Health and Safety All MHE correctly issued and recorded Operatives are trained to required standard All loads completed and despatched ready for the next delivery day About you Experience of Warehouse Management and WMS. Ideally hold Reach and Counterbalance Licenses. About Us Operating through the Matthew Clark, Bibendum, Tennent's and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves. From grass to glass, and everything in between, we grow, brew, manufacture, market, and deliver some of the world's favourite drinks. C&C Group's portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent's, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig. We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together. We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process. C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles. For help, please contact our Talent Acquisition Team at . All applications need to come through the candidate portal
Team Member Benefits 9 day working fortnight Continuous professional development Wellness & Employee Assistance Programme (EAP) YuLife - The rated benefits programme Death in service insurance Salary sacrifice pension scheme Quarterly one-to-one check-ins with your line manager 25 days' holiday, plus Bank Holidays, increasing to 35 days (1 day extra per annum to 30 days and a further 5 days after 10 years) A company culture that promotes work life balance Access to mental health care support Team member of the month recognising outstanding contribution Annual company day to share successes and strategic plans About the role Reporting directly to the engineering manager, the role is to be the day to day onsite and technical lead within the operations team for our fire and life safety department. Focused on servicing, reactive calls and commissioning. This includes high level commissioning and fault finding various systems. Whilst also being involved in the development of our current engineering team from both a technical and personal level. Fire Alarm Commissioning: Commissioning of fire alarm systems ensuring compliance and accurate documentation. Size of system ranges between standalone 20 device systems to 500+device systems with multiple networked panels. Fire Alarm Fault Finding: Utilise your experience and technical ability to fault find on all systems to identify rectification action. Advanced Knowledge: Have advanced knowledge on system set ups and configuration utilising various software's on a wide variety of panels mentioned below. Cause and effects programming: Be able to understand and configure cause effects on a wide variety of panels as mentioned below. Onsite training and development: Onsite training and development of all engineering team members. Working with the engineering manager on training and development plans. Technical Management: Provide a high level of technical support both to your engineering team as well as the wider business. Ensuring compliance with relevant industry standards and regulations. Onsite Support & Customer Relationships: Be available to support onsite with service related issues relevant to your team and technical skillset. Look to resolve high level technical issues ensuring we are providing unrivalled customer experience Quality Assurance: Establish and ensure a high level of quality control procedures and standards to implement within the team. Conduct regular inspections and audits of engineering works to ensure these standards are met. Implement corrective actions to address any non-conformities. Core Alarm Systems & Products: Gent, Advanced, Ziton, Morley, Kentec Further knowledge: Air sampling, suppression and smoke ventilation systems.
Jan 07, 2026
Full time
Team Member Benefits 9 day working fortnight Continuous professional development Wellness & Employee Assistance Programme (EAP) YuLife - The rated benefits programme Death in service insurance Salary sacrifice pension scheme Quarterly one-to-one check-ins with your line manager 25 days' holiday, plus Bank Holidays, increasing to 35 days (1 day extra per annum to 30 days and a further 5 days after 10 years) A company culture that promotes work life balance Access to mental health care support Team member of the month recognising outstanding contribution Annual company day to share successes and strategic plans About the role Reporting directly to the engineering manager, the role is to be the day to day onsite and technical lead within the operations team for our fire and life safety department. Focused on servicing, reactive calls and commissioning. This includes high level commissioning and fault finding various systems. Whilst also being involved in the development of our current engineering team from both a technical and personal level. Fire Alarm Commissioning: Commissioning of fire alarm systems ensuring compliance and accurate documentation. Size of system ranges between standalone 20 device systems to 500+device systems with multiple networked panels. Fire Alarm Fault Finding: Utilise your experience and technical ability to fault find on all systems to identify rectification action. Advanced Knowledge: Have advanced knowledge on system set ups and configuration utilising various software's on a wide variety of panels mentioned below. Cause and effects programming: Be able to understand and configure cause effects on a wide variety of panels as mentioned below. Onsite training and development: Onsite training and development of all engineering team members. Working with the engineering manager on training and development plans. Technical Management: Provide a high level of technical support both to your engineering team as well as the wider business. Ensuring compliance with relevant industry standards and regulations. Onsite Support & Customer Relationships: Be available to support onsite with service related issues relevant to your team and technical skillset. Look to resolve high level technical issues ensuring we are providing unrivalled customer experience Quality Assurance: Establish and ensure a high level of quality control procedures and standards to implement within the team. Conduct regular inspections and audits of engineering works to ensure these standards are met. Implement corrective actions to address any non-conformities. Core Alarm Systems & Products: Gent, Advanced, Ziton, Morley, Kentec Further knowledge: Air sampling, suppression and smoke ventilation systems.
Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining Saab in UK means contributing to the security and resilience of society while building a career with real scope for personal and professional growth. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Blue Bear is a leading autonomy and unmanned systems company now owned by Saab. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. Read more about us here. Role Purpose The Project Manager will be responsible for the successful execution and delivery of multiple projects assigned to them. Projects range in size from fast paced Research projects to larger Development and System Integration projects. Success in this role will be measured against an agreed set of Metrics including aspects such as On Time Delivery, Budget Control, Revenue targets and customer satisfaction leading to repeat orders. The role will support bids and proposal activities through the management of the process to ensure on time submission of quality proposals are achieved. The Project Manager will also provide Project Management input in support of the technical write up for bids and proposals. A requirement to support other business functions with process initiatives and continuous improvement projects will be required. Key Responsibilities Accountable for the delivery of assigned Projects, both internally funded and customer funded. Responsibility for supply chain activities on assigned projects, including delivery, relationship management, supplier PoC and negotiations. Bids and proposals management, including budget management, resource planning, process management, bid writing and bid delivery. Customer point of contact for assigned projects. Supporting the functional leads to introduce new process, tools and Standard Operating Procedures (SOPs). This will include the introduction and management of Key Performance Indicators (KPIs) and Metrics on projects. Function and team leadership, mentoring and Programme Management training of project leads across the business. Resource management, including planning, resource allocation and resource conflict management. Project planning including scheduling for all projects. Risk Management for assigned projects. Budget management for assigned projects. Other Duties and Responsibilities To actively participate in Blue Bear's Performance Management Scheme. To undertake such other duties and responsibilities as may be reasonably required within the grade and level of the post. You will be expected to perform different tasks as necessitated by your evolving role within the company and the overall business objectives of the company. Some travel within the UK may be required
Jan 07, 2026
Full time
Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining Saab in UK means contributing to the security and resilience of society while building a career with real scope for personal and professional growth. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Blue Bear is a leading autonomy and unmanned systems company now owned by Saab. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. Read more about us here. Role Purpose The Project Manager will be responsible for the successful execution and delivery of multiple projects assigned to them. Projects range in size from fast paced Research projects to larger Development and System Integration projects. Success in this role will be measured against an agreed set of Metrics including aspects such as On Time Delivery, Budget Control, Revenue targets and customer satisfaction leading to repeat orders. The role will support bids and proposal activities through the management of the process to ensure on time submission of quality proposals are achieved. The Project Manager will also provide Project Management input in support of the technical write up for bids and proposals. A requirement to support other business functions with process initiatives and continuous improvement projects will be required. Key Responsibilities Accountable for the delivery of assigned Projects, both internally funded and customer funded. Responsibility for supply chain activities on assigned projects, including delivery, relationship management, supplier PoC and negotiations. Bids and proposals management, including budget management, resource planning, process management, bid writing and bid delivery. Customer point of contact for assigned projects. Supporting the functional leads to introduce new process, tools and Standard Operating Procedures (SOPs). This will include the introduction and management of Key Performance Indicators (KPIs) and Metrics on projects. Function and team leadership, mentoring and Programme Management training of project leads across the business. Resource management, including planning, resource allocation and resource conflict management. Project planning including scheduling for all projects. Risk Management for assigned projects. Budget management for assigned projects. Other Duties and Responsibilities To actively participate in Blue Bear's Performance Management Scheme. To undertake such other duties and responsibilities as may be reasonably required within the grade and level of the post. You will be expected to perform different tasks as necessitated by your evolving role within the company and the overall business objectives of the company. Some travel within the UK may be required
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your locationSelect your locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Glasgow, London, Manchester# AI & Data Science Manager / Senior ManagerAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.In a world of globalisation and constant innovation organisations are creating, consuming, and transforming unprecedented volumes of data. We work alongside our clients to extract and leverage key insights driven by our Data Science and Analytics expertise and capabilities. It's an exciting time to join our Data Science Team as we grow together to keep up with client demand and launch offerings to the market. In your role, you will partner with our clients to deliver outcomes through the application of cutting-edge data science methods. YOUR ROLE In this position you will play a key part in: Lead delivery of Agentic & Generative AI, Data Science, and Analytics projects, ensuring client expectations are met at every stage. Inspire clients by demonstrating the transformative potential of Agentic & Gen AI and data science to unlock business value. Design and implement scalable AI solutions in collaboration with architecture and platform teams. Mentor and develop data science consultants, championing technical excellence and delivery standards. Drive business growth by contributing to proposals, pitches, and strategic direction alongside leading client delivery.As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE We'd love to meet someone with: Proven experience leading complex data science, Agentic & Generative AI, and analytics projects, delivering value across the ML lifecycle using strong foundations in statistical modelling, natural language processing, time-series analysis, spatial analytics, and mathematical modelling methodologies. Experience managing the delivery of AI/Data Science projects, gained through roles in either a consulting firm or industry, leading end-to-end client engagements. A growth mindset with strong collaboration, communication, and analytical skills, able to build and maintain stakeholder relationships and influence effectively within a matrixed consulting environment. The ability to apply domain expertise and AI/ML innovation to solve client challenges, and present clear, compelling insights to diverse audiences. A proactive approach to business growth - identifying opportunities, contributing to proposals and pitches, fostering client trust, and supporting others' professional development within the organisation.Working knowledge in one or more of the following areas: Cloud data platforms such as Google Cloud, AWS, Azure, and Databricks. Programming languages such as Python, R, or PySpark. Agentic & Generative AI platforms such as Microsoft Copilot Studio, Adept AI, UiPath, OpenAI GPT-5 Agents, Orby AI, and Beam AI. DevOps and MLOps principles for production AI deployments.Data Science Consulting brings an inventive quantitative approach to our clients' biggest business and data challenges to unlock tangible business value by delivering intelligent data products and solutions through rapid innovation leveraging AI. We strive to be acknowledged as innovative and industry leading data science professionals and seek to achieve this by focusing on three area of the data science lifecycle:To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. ( To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore you may be asked about your citizenship in the application process. Exploring the art of the possible with AI by combining domain knowledge and AI expertise to identify opportunities across industries and functions where AI can deliver value and by shaping AI/ML roadmaps, and ideation using use cases aligned with data science and business strategies. Accelerating impact with AI by enabling proof of value through prototypes and by translating complex AI concepts into practical solutions that democratise access and maximise business advantage for our clients. Scaling AI from lab to live by defining and implementing responsible AI design principles throughout the AI journey and establishing sustainable, resilient, and scalable AI/ML Ops architectures and platforms for integrating AI products and solutions into business processes for real-time decision making. Declare they have a disability, and Meet the minimum essential criteria for the role.We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.Experience levelExperienced ProfessionalsLocationGlasgow, London, Manchester
Jan 07, 2026
Full time
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your locationSelect your locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Glasgow, London, Manchester# AI & Data Science Manager / Senior ManagerAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.In a world of globalisation and constant innovation organisations are creating, consuming, and transforming unprecedented volumes of data. We work alongside our clients to extract and leverage key insights driven by our Data Science and Analytics expertise and capabilities. It's an exciting time to join our Data Science Team as we grow together to keep up with client demand and launch offerings to the market. In your role, you will partner with our clients to deliver outcomes through the application of cutting-edge data science methods. YOUR ROLE In this position you will play a key part in: Lead delivery of Agentic & Generative AI, Data Science, and Analytics projects, ensuring client expectations are met at every stage. Inspire clients by demonstrating the transformative potential of Agentic & Gen AI and data science to unlock business value. Design and implement scalable AI solutions in collaboration with architecture and platform teams. Mentor and develop data science consultants, championing technical excellence and delivery standards. Drive business growth by contributing to proposals, pitches, and strategic direction alongside leading client delivery.As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE We'd love to meet someone with: Proven experience leading complex data science, Agentic & Generative AI, and analytics projects, delivering value across the ML lifecycle using strong foundations in statistical modelling, natural language processing, time-series analysis, spatial analytics, and mathematical modelling methodologies. Experience managing the delivery of AI/Data Science projects, gained through roles in either a consulting firm or industry, leading end-to-end client engagements. A growth mindset with strong collaboration, communication, and analytical skills, able to build and maintain stakeholder relationships and influence effectively within a matrixed consulting environment. The ability to apply domain expertise and AI/ML innovation to solve client challenges, and present clear, compelling insights to diverse audiences. A proactive approach to business growth - identifying opportunities, contributing to proposals and pitches, fostering client trust, and supporting others' professional development within the organisation.Working knowledge in one or more of the following areas: Cloud data platforms such as Google Cloud, AWS, Azure, and Databricks. Programming languages such as Python, R, or PySpark. Agentic & Generative AI platforms such as Microsoft Copilot Studio, Adept AI, UiPath, OpenAI GPT-5 Agents, Orby AI, and Beam AI. DevOps and MLOps principles for production AI deployments.Data Science Consulting brings an inventive quantitative approach to our clients' biggest business and data challenges to unlock tangible business value by delivering intelligent data products and solutions through rapid innovation leveraging AI. We strive to be acknowledged as innovative and industry leading data science professionals and seek to achieve this by focusing on three area of the data science lifecycle:To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. ( To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore you may be asked about your citizenship in the application process. Exploring the art of the possible with AI by combining domain knowledge and AI expertise to identify opportunities across industries and functions where AI can deliver value and by shaping AI/ML roadmaps, and ideation using use cases aligned with data science and business strategies. Accelerating impact with AI by enabling proof of value through prototypes and by translating complex AI concepts into practical solutions that democratise access and maximise business advantage for our clients. Scaling AI from lab to live by defining and implementing responsible AI design principles throughout the AI journey and establishing sustainable, resilient, and scalable AI/ML Ops architectures and platforms for integrating AI products and solutions into business processes for real-time decision making. Declare they have a disability, and Meet the minimum essential criteria for the role.We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.Experience levelExperienced ProfessionalsLocationGlasgow, London, Manchester
Birmingham, West Midlands, England, United Kingdom Job Description PLEASE NOTE THIS ROLE WILL BE BASED IN BIRMINGHAM Goldman Sachs' Asset & Wealth Management Division (AWM) is one of the world's leading investment managers. AWM provides institutional and individual investors with investment and advisory solutions, with strategies spanning public and private asset classes, industries, and geographies. AWM helps its clients navigate today's dynamic markets and identify the opportunities that shape their portfolios and long-term investment goals. These global capabilities are extended to the world's leading corporates, insurance companies, sovereign wealth funds, central banks, financial institutions, pension plans, endowments, foundations, individuals and family offices. Asset & Wealth Management: Change Management Global Change Managers lead high priority initiatives within Asset and Wealth Management (AWM), supporting the global AWM businesses. You will work alongside Deal Execution teams, Sales, Product Managers, Operations and Engineers to ensure solutions are delivered and benefits realized. HOW YOU WILL FULFIL YOUR POTENTIAL Be comfortable with ambiguity and "working in the grey" to understand complex business challenges and technical issues to structure and deliver tangible business benefits Lead strategic cross divisional initiatives, deploying appropriate methodologies and governance tools, to drive the timely delivery of implementations, on budget and to a high quality Mitigate and manage risks, issues and dependencies across the lifecycle, working to ensure practical resolutions Exert influence and impact, to drive delivery, manage senior stakeholders and ensure the optimal solution SKILLS & EXPERIENCE WE'RE LOOKING FOR Minimum 10-15 years' relevant experience, in a comparable role Be a strategic and analytical thinker, possessing strong problem-solving and data gathering skills, and able to provide creative & innovative solutions Proven ability to lead a team/management experience Change management skills including definition of business case & scope, articulation of issues, challenges, risks, dependencies & solutions, status reporting and test execution A proven track record of driving solutions and benefits delivery Extensive leadership experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large-scale program Hands on, able and willing to work with teams while coaching them to reach efficient and effective performance levels Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity Job Info Job Identification 131397 Job Category Vice President Locations Birmingham, West Midlands, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer. Learn More
Jan 07, 2026
Full time
Birmingham, West Midlands, England, United Kingdom Job Description PLEASE NOTE THIS ROLE WILL BE BASED IN BIRMINGHAM Goldman Sachs' Asset & Wealth Management Division (AWM) is one of the world's leading investment managers. AWM provides institutional and individual investors with investment and advisory solutions, with strategies spanning public and private asset classes, industries, and geographies. AWM helps its clients navigate today's dynamic markets and identify the opportunities that shape their portfolios and long-term investment goals. These global capabilities are extended to the world's leading corporates, insurance companies, sovereign wealth funds, central banks, financial institutions, pension plans, endowments, foundations, individuals and family offices. Asset & Wealth Management: Change Management Global Change Managers lead high priority initiatives within Asset and Wealth Management (AWM), supporting the global AWM businesses. You will work alongside Deal Execution teams, Sales, Product Managers, Operations and Engineers to ensure solutions are delivered and benefits realized. HOW YOU WILL FULFIL YOUR POTENTIAL Be comfortable with ambiguity and "working in the grey" to understand complex business challenges and technical issues to structure and deliver tangible business benefits Lead strategic cross divisional initiatives, deploying appropriate methodologies and governance tools, to drive the timely delivery of implementations, on budget and to a high quality Mitigate and manage risks, issues and dependencies across the lifecycle, working to ensure practical resolutions Exert influence and impact, to drive delivery, manage senior stakeholders and ensure the optimal solution SKILLS & EXPERIENCE WE'RE LOOKING FOR Minimum 10-15 years' relevant experience, in a comparable role Be a strategic and analytical thinker, possessing strong problem-solving and data gathering skills, and able to provide creative & innovative solutions Proven ability to lead a team/management experience Change management skills including definition of business case & scope, articulation of issues, challenges, risks, dependencies & solutions, status reporting and test execution A proven track record of driving solutions and benefits delivery Extensive leadership experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large-scale program Hands on, able and willing to work with teams while coaching them to reach efficient and effective performance levels Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity Job Info Job Identification 131397 Job Category Vice President Locations Birmingham, West Midlands, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer. Learn More
The Operational Resilience team is a first line assurance oversight team who work with colleagues at all levels across the business to understand our business services, their underlying processes and ensure their dependencies are mapped, regularly tested, and reported appropriately. The Operational Resilience Analyst delivers varied programme of work which is documented in the Operational Resilience Plan. As an Operational Resilience Analyst, you will also play a role in ensuring the firm meets its obligations under the FCA's Consumer Duty.Your work will directly support the firm's commitment to delivering good outcomes for customers including ensuring continued resiliency of the assets which we rely on to deliver services to our customers. What does the job involve? The Operational Resilience Analyst is responsible for the delivery of the Operational Resilience objectives as set out in the Operational Resilience Methodology. This is achieved by; Taking ownership of several resilience mapping workbooks and ensuring that they remain current and complete, clearly evidencing where there are contingency gaps. Supports the Operational Resilience Manager to review Impact Tolerances, ensuring relevant metrics are collated, analysed and documented. Leading on the delivery and robust documentation of a broad range of scenario tests, which includes producing delivery slides, running desktop exercises, performing data analysis, and simulation exercises and ensuring all related materials are accurate and complete. Assisting with the design of resilience targets, working with the wider business to ensure that resilience tests are performed where necessary by Technology Services Takes ownership of documenting in-depth lessons learned and vulnerabilities following scenario testing or real disruption and can articulate the findings to a senior audience Maintaining and/or monitoring resilience related policies, procedures and response plans. Producing clear and accurate MI and reporting in various formats each month Assists with the collation and documentation of Third Party Supplier resilience assurance and escalates effectively where there are resilience gaps. What you'll have This role sits within the First Line Assurance Oversight team and is ideal for someone with a strong understanding of our business operations or previous experience in Operational Resilience. The successful candidate will be able to demonstrate the following skills and experience; Minimum of three years' experience in the Financial Services sector within an oversight role or a role which has required meticulous documentation and professionalism. Highly organised with a strong sense of governance Can work independently as well as part of a team Able to communicate proactively and confidently to influence stakeholders across the business Is forward thinking and anticipates deadlines without prompting Has a genuine interest in resilience and strengthening our capabilities and contingency planning Has a strong sense of ownership About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years and in 2025 named a Great Place to Work . At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. What we offer: Starting holiday entitlement of 25 days, increasing up to 31 days with length of service plus a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by SimplyHealth Discounted private healthcare scheme and dental plan Free on-site gym providing a wide range of free classes Employee Assistance Programme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Discounted nursery fees at Kids Planet on Exchange Quay Loans for travel season tickets Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Parking at Exchange Quay (Subject to availability) Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above or just want to know more about the company and the role, we'd love to speak to you.
Jan 07, 2026
Full time
The Operational Resilience team is a first line assurance oversight team who work with colleagues at all levels across the business to understand our business services, their underlying processes and ensure their dependencies are mapped, regularly tested, and reported appropriately. The Operational Resilience Analyst delivers varied programme of work which is documented in the Operational Resilience Plan. As an Operational Resilience Analyst, you will also play a role in ensuring the firm meets its obligations under the FCA's Consumer Duty.Your work will directly support the firm's commitment to delivering good outcomes for customers including ensuring continued resiliency of the assets which we rely on to deliver services to our customers. What does the job involve? The Operational Resilience Analyst is responsible for the delivery of the Operational Resilience objectives as set out in the Operational Resilience Methodology. This is achieved by; Taking ownership of several resilience mapping workbooks and ensuring that they remain current and complete, clearly evidencing where there are contingency gaps. Supports the Operational Resilience Manager to review Impact Tolerances, ensuring relevant metrics are collated, analysed and documented. Leading on the delivery and robust documentation of a broad range of scenario tests, which includes producing delivery slides, running desktop exercises, performing data analysis, and simulation exercises and ensuring all related materials are accurate and complete. Assisting with the design of resilience targets, working with the wider business to ensure that resilience tests are performed where necessary by Technology Services Takes ownership of documenting in-depth lessons learned and vulnerabilities following scenario testing or real disruption and can articulate the findings to a senior audience Maintaining and/or monitoring resilience related policies, procedures and response plans. Producing clear and accurate MI and reporting in various formats each month Assists with the collation and documentation of Third Party Supplier resilience assurance and escalates effectively where there are resilience gaps. What you'll have This role sits within the First Line Assurance Oversight team and is ideal for someone with a strong understanding of our business operations or previous experience in Operational Resilience. The successful candidate will be able to demonstrate the following skills and experience; Minimum of three years' experience in the Financial Services sector within an oversight role or a role which has required meticulous documentation and professionalism. Highly organised with a strong sense of governance Can work independently as well as part of a team Able to communicate proactively and confidently to influence stakeholders across the business Is forward thinking and anticipates deadlines without prompting Has a genuine interest in resilience and strengthening our capabilities and contingency planning Has a strong sense of ownership About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years and in 2025 named a Great Place to Work . At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. What we offer: Starting holiday entitlement of 25 days, increasing up to 31 days with length of service plus a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by SimplyHealth Discounted private healthcare scheme and dental plan Free on-site gym providing a wide range of free classes Employee Assistance Programme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Discounted nursery fees at Kids Planet on Exchange Quay Loans for travel season tickets Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Parking at Exchange Quay (Subject to availability) Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above or just want to know more about the company and the role, we'd love to speak to you.
Overview With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility . Please note: this description outlines the role details; this includes the role summary, responsibilities and qualifications. Responsibilities Provide objective analysis of financial, operational and risk management processes by organising and overseeing Delegated Authority Audits. Interact with executives and officers across the businesses and report to the Delegated Underwriting Manager. This position is based in London. To ensure Arch has an audit strategy that includes delegated underwriting technical reviews and operational audits of third parties that support the delegated underwriting process. Organise Pre-Inception Audits as Arch is presented with new opportunities on new relationships and/or to extend existing operations. Provide actionable feedback to the Underwriting and Compliance teams and business partners based on the outcome of the reviews undertaken. Maintain the Delegated Authority audit and review schedules ensuring participation in Lloyd's co-ordinated audit activities. Maintain audit and review recommendations and follow up on remediation actions as required to ensure compliance with recommendations. Ensure audits are managed and conducted in a competent, thorough and professional manner. Ensure that audit reports are produced following each audit in a clear, concise and timely manner for consideration by senior management. Establish and maintain effective working relationship with colleagues, business partners and relevant stakeholders. Provide general assurance to the business with respect to delegated business. To produce and present summary papers for consideration at the governance committees (including the quarterly delegated committee, syndicate management committees and Audit committee). General Duties and Tasks To plan, organise and manage the output of audit reviews as per the Audit and Schedule. To identify any risks arising from Delegated Authority Audits carried out and ensure appropriate remedial action is communicated and taken to address them. To report and make recommendations on the systems and procedures being reviewed, monitor management's response and facilitate implementation. To maintain the 'Audit and Product Review Tracker' in accordance with the guidelines set. Conduct annual audit planning and reporting to the audit committee. Work alongside other business units or external resources on specialist ad hoc audit projects. To act as a point of contact for DUA on the integration of Coverholder data into the VIPR Intarga Product Experience requirements. Skills and Qualifications Five or more years of combined audit and finance experience with a property/casualty insurance and/or reinsurance organization or public accounting firm. A strong desire to add value and succeed as a member of the Internal Audit Services team and the ability to assume increased responsibilities within a dynamic and growing organization. Highly effective interpersonal & communication skills with the ability to function in a team environment. Knowledge of Lloyd's structure and policies in delegated underwriting. Understanding of Conduct Risk regulations and their application to the product review process. Excellent communications skills, both verbal and written. Demonstrated project management skills. Ability to analyse documents for completeness and exceptions. Ability to review financial statements, claims information and business plans, identifying areas of concern and for further investigation. An experienced auditor with insurance background would be desirable but not essential. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. Company and Compliance notices 14101 Arch Europe Insurance Services Ltd Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career. Attention Job Seekers: Arch Capital Group Ltd. (Arch) and its affiliates take your interest in working here very seriously. Please be vigilant to fraudulent activity if you receive a communication or email asking you to submit any personal information. Do not send money or pass any details to someone suggesting they can provide employment with Arch. You should only enter your information into our official career portal. Please know the following about our interviewing and hiring practices. We never make job offers without a formal, in person, interview process. We never ask you to send money of any kind.
Jan 07, 2026
Full time
Overview With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility . Please note: this description outlines the role details; this includes the role summary, responsibilities and qualifications. Responsibilities Provide objective analysis of financial, operational and risk management processes by organising and overseeing Delegated Authority Audits. Interact with executives and officers across the businesses and report to the Delegated Underwriting Manager. This position is based in London. To ensure Arch has an audit strategy that includes delegated underwriting technical reviews and operational audits of third parties that support the delegated underwriting process. Organise Pre-Inception Audits as Arch is presented with new opportunities on new relationships and/or to extend existing operations. Provide actionable feedback to the Underwriting and Compliance teams and business partners based on the outcome of the reviews undertaken. Maintain the Delegated Authority audit and review schedules ensuring participation in Lloyd's co-ordinated audit activities. Maintain audit and review recommendations and follow up on remediation actions as required to ensure compliance with recommendations. Ensure audits are managed and conducted in a competent, thorough and professional manner. Ensure that audit reports are produced following each audit in a clear, concise and timely manner for consideration by senior management. Establish and maintain effective working relationship with colleagues, business partners and relevant stakeholders. Provide general assurance to the business with respect to delegated business. To produce and present summary papers for consideration at the governance committees (including the quarterly delegated committee, syndicate management committees and Audit committee). General Duties and Tasks To plan, organise and manage the output of audit reviews as per the Audit and Schedule. To identify any risks arising from Delegated Authority Audits carried out and ensure appropriate remedial action is communicated and taken to address them. To report and make recommendations on the systems and procedures being reviewed, monitor management's response and facilitate implementation. To maintain the 'Audit and Product Review Tracker' in accordance with the guidelines set. Conduct annual audit planning and reporting to the audit committee. Work alongside other business units or external resources on specialist ad hoc audit projects. To act as a point of contact for DUA on the integration of Coverholder data into the VIPR Intarga Product Experience requirements. Skills and Qualifications Five or more years of combined audit and finance experience with a property/casualty insurance and/or reinsurance organization or public accounting firm. A strong desire to add value and succeed as a member of the Internal Audit Services team and the ability to assume increased responsibilities within a dynamic and growing organization. Highly effective interpersonal & communication skills with the ability to function in a team environment. Knowledge of Lloyd's structure and policies in delegated underwriting. Understanding of Conduct Risk regulations and their application to the product review process. Excellent communications skills, both verbal and written. Demonstrated project management skills. Ability to analyse documents for completeness and exceptions. Ability to review financial statements, claims information and business plans, identifying areas of concern and for further investigation. An experienced auditor with insurance background would be desirable but not essential. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. Company and Compliance notices 14101 Arch Europe Insurance Services Ltd Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career. Attention Job Seekers: Arch Capital Group Ltd. (Arch) and its affiliates take your interest in working here very seriously. Please be vigilant to fraudulent activity if you receive a communication or email asking you to submit any personal information. Do not send money or pass any details to someone suggesting they can provide employment with Arch. You should only enter your information into our official career portal. Please know the following about our interviewing and hiring practices. We never make job offers without a formal, in person, interview process. We never ask you to send money of any kind.
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Operations and General manager - Hospitality & Workplace Operations - London Headquarters Position Overview We are seeking an exceptional Senior Operations and General manager to serve as the dedicated single point of contact for our client's prestigious London headquarters. This full-time, office-based role (5 days per week) requires a passionate professional who will live and breathe the client brand, treating our flagship building as their own home while delivering an uncompromising 5-star experience for employees, clients, and visitors.The successful candidate will combine extensive facilities management expertise with luxury hospitality excellence, ideally bringing hotel industry experience to elevate our workplace into a world-class destination that reflects our client's global reputation and values. Key Responsibilities Facilities Management Excellence Own end-to-end facilities operations for our client's London HQ, ensuring seamless daily operations across all building systems and services Serve as the primary facilities liaison for the client's leadership, providing proactive communication and swift issue resolution Coordinate with building engineering teams, maintenance contractors, and service providers to maintain optimal building performance Oversee space utilization, workplace optimization, and facility upgrades that enhance the client's employee experience Ensure full compliance with safety regulations, building codes, and corporate standards while maintaining the premium aesthetic that reflects our brand 5-Star Hospitality Delivery Establish and maintain luxury service standards that create memorable experiences for the client's employees, clients, and VIP visitors Design and implement comprehensive hospitality protocols spanning reception services, concierge operations, guest relations, and executive support Develop innovative workplace programs that enhance employee engagement and reinforce the client's culture and values Personally manage high-profile visitor experiences and executive-level hospitality requirements Brand Stewardship & Client Relations Embody the client's brand values and ensure all facilities operations reflect our commitment to excellence Build and maintain strong relationships with the client's stakeholders at all levels, from front-line employees to senior executives Serve as the trusted facilities advisor to client's leadership, anticipating needs and delivering solutions Handle all facilities-related escalations with professionalism, ensuring our client's reputation is always protected and enhanced Team Leadership & Service Culture Lead and inspire facilities and hospitality teams to deliver consistent 5-star service that exceeds the client's expectations Foster a service culture that prioritizes proactive care, problem-solving, and continuous improvement Ensure adequate staffing and seamless service delivery across all operational hours Conduct regular training to ensure all team members understand and embody the client's standards Required Qualifications Essential Experience Minimum 5-7 years progressive facilities management experience in premium corporate environments, luxury hotels, or high-end mixed-use properties Hotel industry experience strongly preferred, with demonstrated ability to translate hospitality excellence to corporate workplace settings Proven track record managing comprehensive facilities operations including HVAC, security, technology infrastructure, and maintenance coordination Experience serving as single point of contact for senior executives and managing high-stakes client relationships Technical Expertise Working knowledge of building systems, preventive maintenance programs, and facilities management software platforms Experience with space planning, workplace design, and facility optimization in corporate banking or financial services environments preferred Proficiency in facilities management systems, work order platforms, and Microsoft Office Suite Core Competencies Exceptional interpersonal skills with ability to build trust and credibility with client's leadership and teams Strong commercial acumen with budget management experience and P&L accountability Outstanding communication skills for presenting to executives and coordinating with diverse stakeholder groups Demonstrated passion for service excellence and brand stewardship Ability to work independently while maintaining close collaboration with client stakeholders teams Personal Attributes Genuine passion for hospitality and facilities excellence with pride in workplace presentation Flexibility and resilience to handle multiple priorities in a dynamic banking environment Professional presentation and demeanour suitable for interaction with senior executives and external clients Preferred Qualifications Professional certifications in facilities management (CFM, FMP) or hospitality management (CHA, CHE) Experience in financial services or banking environments Background coordinating events and executive meetings in corporate settings International experience or cultural awareness aligned with the client's global presence Location & Working Arrangements This role is based full-time (5 days per week) at the London headquarters, requiring a dedicated on-site presence to ensure continuous service excellence and immediate responsiveness to our teams and clients. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL),
Jan 07, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Operations and General manager - Hospitality & Workplace Operations - London Headquarters Position Overview We are seeking an exceptional Senior Operations and General manager to serve as the dedicated single point of contact for our client's prestigious London headquarters. This full-time, office-based role (5 days per week) requires a passionate professional who will live and breathe the client brand, treating our flagship building as their own home while delivering an uncompromising 5-star experience for employees, clients, and visitors.The successful candidate will combine extensive facilities management expertise with luxury hospitality excellence, ideally bringing hotel industry experience to elevate our workplace into a world-class destination that reflects our client's global reputation and values. Key Responsibilities Facilities Management Excellence Own end-to-end facilities operations for our client's London HQ, ensuring seamless daily operations across all building systems and services Serve as the primary facilities liaison for the client's leadership, providing proactive communication and swift issue resolution Coordinate with building engineering teams, maintenance contractors, and service providers to maintain optimal building performance Oversee space utilization, workplace optimization, and facility upgrades that enhance the client's employee experience Ensure full compliance with safety regulations, building codes, and corporate standards while maintaining the premium aesthetic that reflects our brand 5-Star Hospitality Delivery Establish and maintain luxury service standards that create memorable experiences for the client's employees, clients, and VIP visitors Design and implement comprehensive hospitality protocols spanning reception services, concierge operations, guest relations, and executive support Develop innovative workplace programs that enhance employee engagement and reinforce the client's culture and values Personally manage high-profile visitor experiences and executive-level hospitality requirements Brand Stewardship & Client Relations Embody the client's brand values and ensure all facilities operations reflect our commitment to excellence Build and maintain strong relationships with the client's stakeholders at all levels, from front-line employees to senior executives Serve as the trusted facilities advisor to client's leadership, anticipating needs and delivering solutions Handle all facilities-related escalations with professionalism, ensuring our client's reputation is always protected and enhanced Team Leadership & Service Culture Lead and inspire facilities and hospitality teams to deliver consistent 5-star service that exceeds the client's expectations Foster a service culture that prioritizes proactive care, problem-solving, and continuous improvement Ensure adequate staffing and seamless service delivery across all operational hours Conduct regular training to ensure all team members understand and embody the client's standards Required Qualifications Essential Experience Minimum 5-7 years progressive facilities management experience in premium corporate environments, luxury hotels, or high-end mixed-use properties Hotel industry experience strongly preferred, with demonstrated ability to translate hospitality excellence to corporate workplace settings Proven track record managing comprehensive facilities operations including HVAC, security, technology infrastructure, and maintenance coordination Experience serving as single point of contact for senior executives and managing high-stakes client relationships Technical Expertise Working knowledge of building systems, preventive maintenance programs, and facilities management software platforms Experience with space planning, workplace design, and facility optimization in corporate banking or financial services environments preferred Proficiency in facilities management systems, work order platforms, and Microsoft Office Suite Core Competencies Exceptional interpersonal skills with ability to build trust and credibility with client's leadership and teams Strong commercial acumen with budget management experience and P&L accountability Outstanding communication skills for presenting to executives and coordinating with diverse stakeholder groups Demonstrated passion for service excellence and brand stewardship Ability to work independently while maintaining close collaboration with client stakeholders teams Personal Attributes Genuine passion for hospitality and facilities excellence with pride in workplace presentation Flexibility and resilience to handle multiple priorities in a dynamic banking environment Professional presentation and demeanour suitable for interaction with senior executives and external clients Preferred Qualifications Professional certifications in facilities management (CFM, FMP) or hospitality management (CHA, CHE) Experience in financial services or banking environments Background coordinating events and executive meetings in corporate settings International experience or cultural awareness aligned with the client's global presence Location & Working Arrangements This role is based full-time (5 days per week) at the London headquarters, requiring a dedicated on-site presence to ensure continuous service excellence and immediate responsiveness to our teams and clients. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL),
Infrastructure Engineer (DV Security Clearance) Position Description At CGI, you'll help shape the infrastructure that underpins mission-critical defence operations. As an Infrastructure Engineer, you'll support and enhance VMware-based environments, contribute to new platform functionality, and play a key role in delivering secure, resilient systems for our clients. Working hands-on across physical and virtual infrastructure, you'll be trusted to take ownership of your work, encouraged to find smart solutions, and supported by a collaborative team that values your ideas. This is your opportunity to make a real impact while developing your expertise in a high-performance engineering environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance. This role is based on site at our Gloucester or Chippenham office, with occasional travel to our data centre in Farnborough. It requires five days per week on site. Your future duties and responsibilities In this role, you will support VMware operations across a major defence platform, working closely with a Technical Lead to deliver stable, secure, and scalable environments. You'll help build new capabilities, enhance system performance, and ensure consistent service availability. You will be encouraged to take ownership of tasks, apply creative thinking to engineering challenges, and collaborate with a supportive team to deliver high-quality technical outcomes. You will assist with physical deployments, from installing hardware to cabling and system configuration, while contributing to documentation and the rollout of an Active Directory Domain. Your work will directly support the design, configuration, and optimisation of VMware technologies across the platform. Key responsibilities: Support & Engineer: Deliver VMware operations and engineering activities across target environments. Deploy & Install: Assist with physical hardware installation, cabling, and platform build activities. Configure & Integrate: Support VMware applications including vCentre, Aria Ops, LifeCycle Manager, ESXi, and VCF. Monitor & Optimise: Work with Aria Ops dashboards, configure new dashboards, triage and resolve alerts. Collaborate & Document: Produce supporting documentation and assist wider team members during deployments. Manage & Maintain: Contribute to Active Directory Domain deployment and ongoing platform support. Track & Report: Action and raise tickets in Jira to ensure clear visibility of work. Required qualifications to be successful in this role To be successful, you should bring hands-on experience in VMware technologies, infrastructure implementation, and both Microsoft and Linux environments. You will need strong teamwork skills, an understanding of secure working practices, and the ability to support platform deployments confidently within a structured engineering environment. Essential qualifications: Experience delivering infrastructure solutions and hands-on implementation. Working knowledge of vCentre, Aria Ops, Lifecycle Manager, VCF, and VMware ESXi. Experience with Horizon Client, Horizon Apps, or VDI configuration. Proficiency with Microsoft and Linux technologies. Strong teamwork and secure working practices. Desired: Experience with VMware certificate management. Exposure to GitLab configuration and support. Familiarity with Confluence and Jira. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jan 07, 2026
Full time
Infrastructure Engineer (DV Security Clearance) Position Description At CGI, you'll help shape the infrastructure that underpins mission-critical defence operations. As an Infrastructure Engineer, you'll support and enhance VMware-based environments, contribute to new platform functionality, and play a key role in delivering secure, resilient systems for our clients. Working hands-on across physical and virtual infrastructure, you'll be trusted to take ownership of your work, encouraged to find smart solutions, and supported by a collaborative team that values your ideas. This is your opportunity to make a real impact while developing your expertise in a high-performance engineering environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance. This role is based on site at our Gloucester or Chippenham office, with occasional travel to our data centre in Farnborough. It requires five days per week on site. Your future duties and responsibilities In this role, you will support VMware operations across a major defence platform, working closely with a Technical Lead to deliver stable, secure, and scalable environments. You'll help build new capabilities, enhance system performance, and ensure consistent service availability. You will be encouraged to take ownership of tasks, apply creative thinking to engineering challenges, and collaborate with a supportive team to deliver high-quality technical outcomes. You will assist with physical deployments, from installing hardware to cabling and system configuration, while contributing to documentation and the rollout of an Active Directory Domain. Your work will directly support the design, configuration, and optimisation of VMware technologies across the platform. Key responsibilities: Support & Engineer: Deliver VMware operations and engineering activities across target environments. Deploy & Install: Assist with physical hardware installation, cabling, and platform build activities. Configure & Integrate: Support VMware applications including vCentre, Aria Ops, LifeCycle Manager, ESXi, and VCF. Monitor & Optimise: Work with Aria Ops dashboards, configure new dashboards, triage and resolve alerts. Collaborate & Document: Produce supporting documentation and assist wider team members during deployments. Manage & Maintain: Contribute to Active Directory Domain deployment and ongoing platform support. Track & Report: Action and raise tickets in Jira to ensure clear visibility of work. Required qualifications to be successful in this role To be successful, you should bring hands-on experience in VMware technologies, infrastructure implementation, and both Microsoft and Linux environments. You will need strong teamwork skills, an understanding of secure working practices, and the ability to support platform deployments confidently within a structured engineering environment. Essential qualifications: Experience delivering infrastructure solutions and hands-on implementation. Working knowledge of vCentre, Aria Ops, Lifecycle Manager, VCF, and VMware ESXi. Experience with Horizon Client, Horizon Apps, or VDI configuration. Proficiency with Microsoft and Linux technologies. Strong teamwork and secure working practices. Desired: Experience with VMware certificate management. Exposure to GitLab configuration and support. Familiarity with Confluence and Jira. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Infrastructure Project Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be full time position, working out of our site near Cheltenham. Your future duties and responsibilities In this role, you will lead the full lifecycle of infrastructure projects, ensuring delivery aligns with technical requirements, budget expectations, and business objectives. You will apply your technical expertise to communicate effectively with engineers and operations teams, while also providing visibility to senior stakeholders through clear reporting and governance. You will take responsibility for project planning, resource management, and financial tracking, ensuring risks are managed and deliverables achieved on time and within budget. Working in a collaborative environment, you will guide cross-functional teams, apply Agile principles, and ensure solutions meet the highest standards of quality and compliance. Key responsibilities: • Lead & deliver end-to-end infrastructure projects from planning to handover. • Align & integrate technical solutions with business outcomes. • Build & maintain schedules, resource plans, and risk registers using industry tools. • Develop & manage project budgets, tracking spend, forecasting, and reporting. • Communicate & report progress to stakeholders through presentations and dashboards. • Apply Agile practices to drive iterative delivery and rapid issue resolution. • Collaborate & coordinate across technical teams including cloud, security, and network engineers. • Maintain & govern project documentation including scope, risks, and change control. Required qualifications to be successful in this role To succeed, you should bring a strong track record in managing technical infrastructure projects, combining deep technical awareness with proven project delivery skills. You should be confident managing budgets, risks, and stakeholders while guiding diverse teams toward successful outcomes. Essential qualifications: • Proven experience delivering complex infrastructure projects end-to-end. • Strong technical understanding of infrastructure environments. • Proficiency with Microsoft Project, Jira, Confluence, and Excel. • Demonstrated ability to manage budgets, financials, and vendor costs. • Excellent stakeholder engagement and presentation skills. • Experience applying Agile methodologies within project delivery. • Eligibility for the highest-level UK Security Clearance. (To be eligible you require single UK citizenship). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jan 07, 2026
Full time
Infrastructure Project Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be full time position, working out of our site near Cheltenham. Your future duties and responsibilities In this role, you will lead the full lifecycle of infrastructure projects, ensuring delivery aligns with technical requirements, budget expectations, and business objectives. You will apply your technical expertise to communicate effectively with engineers and operations teams, while also providing visibility to senior stakeholders through clear reporting and governance. You will take responsibility for project planning, resource management, and financial tracking, ensuring risks are managed and deliverables achieved on time and within budget. Working in a collaborative environment, you will guide cross-functional teams, apply Agile principles, and ensure solutions meet the highest standards of quality and compliance. Key responsibilities: • Lead & deliver end-to-end infrastructure projects from planning to handover. • Align & integrate technical solutions with business outcomes. • Build & maintain schedules, resource plans, and risk registers using industry tools. • Develop & manage project budgets, tracking spend, forecasting, and reporting. • Communicate & report progress to stakeholders through presentations and dashboards. • Apply Agile practices to drive iterative delivery and rapid issue resolution. • Collaborate & coordinate across technical teams including cloud, security, and network engineers. • Maintain & govern project documentation including scope, risks, and change control. Required qualifications to be successful in this role To succeed, you should bring a strong track record in managing technical infrastructure projects, combining deep technical awareness with proven project delivery skills. You should be confident managing budgets, risks, and stakeholders while guiding diverse teams toward successful outcomes. Essential qualifications: • Proven experience delivering complex infrastructure projects end-to-end. • Strong technical understanding of infrastructure environments. • Proficiency with Microsoft Project, Jira, Confluence, and Excel. • Demonstrated ability to manage budgets, financials, and vendor costs. • Excellent stakeholder engagement and presentation skills. • Experience applying Agile methodologies within project delivery. • Eligibility for the highest-level UK Security Clearance. (To be eligible you require single UK citizenship). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Business Development Manager (Maritime) Position Description The Space, Defence and Intelligence (SDI) business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. As a Business Development Manager at CGI, you will play a pivotal role in identifying, qualifying, developing, and securing new business opportunities for CGI OpenSea360 and other maritime related areas. Working closely with the leadership team in maritime and wider SDI, you will execute strategies that drive growth across both public and private sector clients. This role will primarily be based at our Chippenham office, however there will be regular travel to client site across the UK and abroad. Due to the secure nature of the programme, you will need to hold UK Security Clearance. Your future duties and responsibilities . Support and execute the strategy for OpenSea360 and other maritime areas to identify, qualify, and secure sales opportunities. . Drive engagement through direct client interaction, presentations, proposals, sea trials, and thought leadership content (white papers). . Develop and implement marketing and sales programmes aligned with CGI's brand positioning to increase band awareness. . Lead product introduction and market penetration initiatives to strengthen CGI's presence across targeted market segments, working with established and new geographies and new markets entirely. . Build and maintain strong, trusted relationships with key stakeholders, including Government, Defence, and Maritime industry leaders and boat builders. . Serve as a trusted advisor by understanding client challenges and aligning CGI solutions to deliver measurable value and influence key stakeholders. . Lead the preparation and delivery of tailored proposals and client presentations. Collaborate across CGI teams to ensure all technical and business requirements are addressed effectively. . Represent CGI at relevant industry events, trade shows, and forums to promote CGI's capabilities, thought leadership, and market visibility globally. Required qualifications to be successful in this role Essential: . Minimum 5 years of experience in the Navy, maritime operations, or defence industry, including exposure to navigation, tactical operations, or advanced electronic systems. . Proven ability to develop and execute business development strategies within B2B or B2G environments. . Strong negotiation, communication, and stakeholder management skills, with confidence presenting to senior audiences for multi-million pounds deals. . Understanding of sales and marketing in defence, government, or maritime environments. . Highly self-motivated, capable of working independently and collaboratively within a dynamic, team-oriented organization. . Broad network across boat users, procurement, boat builders, COTS manufacturers, and the maritime ecosystem . Driving licence & willingness to travel in UK and beyond Desirable: . Familiar with SV-ECS, Mini-ECDIS, ECDIS and WECDIS . Comfortable operating an 8m RIB CGI owned craft independently and managing associated administration . Powerboat Level 2 license or equivalent real-world powerboat experience . A high level understanding of boat electronic systems Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jan 07, 2026
Full time
Business Development Manager (Maritime) Position Description The Space, Defence and Intelligence (SDI) business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. As a Business Development Manager at CGI, you will play a pivotal role in identifying, qualifying, developing, and securing new business opportunities for CGI OpenSea360 and other maritime related areas. Working closely with the leadership team in maritime and wider SDI, you will execute strategies that drive growth across both public and private sector clients. This role will primarily be based at our Chippenham office, however there will be regular travel to client site across the UK and abroad. Due to the secure nature of the programme, you will need to hold UK Security Clearance. Your future duties and responsibilities . Support and execute the strategy for OpenSea360 and other maritime areas to identify, qualify, and secure sales opportunities. . Drive engagement through direct client interaction, presentations, proposals, sea trials, and thought leadership content (white papers). . Develop and implement marketing and sales programmes aligned with CGI's brand positioning to increase band awareness. . Lead product introduction and market penetration initiatives to strengthen CGI's presence across targeted market segments, working with established and new geographies and new markets entirely. . Build and maintain strong, trusted relationships with key stakeholders, including Government, Defence, and Maritime industry leaders and boat builders. . Serve as a trusted advisor by understanding client challenges and aligning CGI solutions to deliver measurable value and influence key stakeholders. . Lead the preparation and delivery of tailored proposals and client presentations. Collaborate across CGI teams to ensure all technical and business requirements are addressed effectively. . Represent CGI at relevant industry events, trade shows, and forums to promote CGI's capabilities, thought leadership, and market visibility globally. Required qualifications to be successful in this role Essential: . Minimum 5 years of experience in the Navy, maritime operations, or defence industry, including exposure to navigation, tactical operations, or advanced electronic systems. . Proven ability to develop and execute business development strategies within B2B or B2G environments. . Strong negotiation, communication, and stakeholder management skills, with confidence presenting to senior audiences for multi-million pounds deals. . Understanding of sales and marketing in defence, government, or maritime environments. . Highly self-motivated, capable of working independently and collaboratively within a dynamic, team-oriented organization. . Broad network across boat users, procurement, boat builders, COTS manufacturers, and the maritime ecosystem . Driving licence & willingness to travel in UK and beyond Desirable: . Familiar with SV-ECS, Mini-ECDIS, ECDIS and WECDIS . Comfortable operating an 8m RIB CGI owned craft independently and managing associated administration . Powerboat Level 2 license or equivalent real-world powerboat experience . A high level understanding of boat electronic systems Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
PA/ Operations Coordinator Telford Office Based Permanent Monday to Friday - 8am 4.30pm Circa £28,000 (DOE) We are proud to be recruiting on behalf of our client for a dynamic and highly organised PA/ Operations Coordinator to join their fast-paced Operations team. This pivotal role will primarily support the Operations Manager and wider leadership team, where you can add real value by coordinating tasks and being that much needed go-to person between the management team. We re looking for someone with a sharp eye for detail, a curious mindset, and the confidence to challenge processes and expenditure constructively. If you thrive in a varied role, enjoy working with data, and excel at supporting senior stakeholders, this could be the perfect fit. Key Duties & Responsibilities Provide comprehensive PA and administrative support to the Operations Manager, including diary management and travel coordination. Manage expense submissions and receipt uploads via the company s finance portal. Act as a key liaison for the Operations Manager, fielding calls and maintaining workflow continuity during site visits. Collate and analyse operational data (e.g. driver KPIs, overtime, hours worked) in partnership with site supervisors. Prepare and deliver accurate monthly reports on operational performance and cost metrics. Monitor and reconcile costs such as fuel, maintenance, and supplier invoices, raising queries where discrepancies arise. Support planning and scheduling of vehicle and depot maintenance, ensuring invoice accuracy and flagging unauthorised expenditures. Analyse fleet performance, maintenance records, and budget data to inform decision-making. Liaise with suppliers for onboarding and cost control, maintaining strong commercial relationships. Collaborate with Planning, Sales, and Data teams to optimise vehicle utilisation and operational efficiency. Assist with recruitment administration, including drafting job descriptions and coordinating approvals. Perform general administrative duties to ensure the smooth running of the Operations department. Candidate Profile Exceptional organisational skills with the ability to manage competing priorities. Confident communicator with strong interpersonal skills and cross-functional collaboration experience. Advanced proficiency in Microsoft Excel and data reporting. Previous experience in a coordinator or operations support role, ideally within transport, logistics, or fleet management. Familiarity with transport legislation (advantageous but not essential). Comfortable challenging suppliers and stakeholders in a constructive manner. Professional phone manner and a proactive approach to problem-solving. Self-motivated team player capable of working independently. CPC qualification or logistics/transport experience is a plus. While PA experience is preferred, candidates with operational or fleet sector knowledge at any level are encouraged to apply. The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours . If you do not hear from us within this time your details won t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client. Whether you re seeking a new permanent position, temporary assignment or contract you ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you. Reference: DE26660C
Jan 07, 2026
Full time
PA/ Operations Coordinator Telford Office Based Permanent Monday to Friday - 8am 4.30pm Circa £28,000 (DOE) We are proud to be recruiting on behalf of our client for a dynamic and highly organised PA/ Operations Coordinator to join their fast-paced Operations team. This pivotal role will primarily support the Operations Manager and wider leadership team, where you can add real value by coordinating tasks and being that much needed go-to person between the management team. We re looking for someone with a sharp eye for detail, a curious mindset, and the confidence to challenge processes and expenditure constructively. If you thrive in a varied role, enjoy working with data, and excel at supporting senior stakeholders, this could be the perfect fit. Key Duties & Responsibilities Provide comprehensive PA and administrative support to the Operations Manager, including diary management and travel coordination. Manage expense submissions and receipt uploads via the company s finance portal. Act as a key liaison for the Operations Manager, fielding calls and maintaining workflow continuity during site visits. Collate and analyse operational data (e.g. driver KPIs, overtime, hours worked) in partnership with site supervisors. Prepare and deliver accurate monthly reports on operational performance and cost metrics. Monitor and reconcile costs such as fuel, maintenance, and supplier invoices, raising queries where discrepancies arise. Support planning and scheduling of vehicle and depot maintenance, ensuring invoice accuracy and flagging unauthorised expenditures. Analyse fleet performance, maintenance records, and budget data to inform decision-making. Liaise with suppliers for onboarding and cost control, maintaining strong commercial relationships. Collaborate with Planning, Sales, and Data teams to optimise vehicle utilisation and operational efficiency. Assist with recruitment administration, including drafting job descriptions and coordinating approvals. Perform general administrative duties to ensure the smooth running of the Operations department. Candidate Profile Exceptional organisational skills with the ability to manage competing priorities. Confident communicator with strong interpersonal skills and cross-functional collaboration experience. Advanced proficiency in Microsoft Excel and data reporting. Previous experience in a coordinator or operations support role, ideally within transport, logistics, or fleet management. Familiarity with transport legislation (advantageous but not essential). Comfortable challenging suppliers and stakeholders in a constructive manner. Professional phone manner and a proactive approach to problem-solving. Self-motivated team player capable of working independently. CPC qualification or logistics/transport experience is a plus. While PA experience is preferred, candidates with operational or fleet sector knowledge at any level are encouraged to apply. The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours . If you do not hear from us within this time your details won t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client. Whether you re seeking a new permanent position, temporary assignment or contract you ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you. Reference: DE26660C
Carnival UK is in search of a Manager, Technology Delivery, who is crucial in being part of a high performing team focusing on delivering technical change on time and within budget; your responsibilities will include: Lead the delivery of critical network initiatives, including out-of-band management, failsafe solutions, and Network Access Control (NAC) implementations. Oversee the design and enforcement of robust controls for how devices access the onboard network, ensuring only authenticated and authorized devices are permitted. Collaborate closely with key stakeholders to ensure seamless project execution. Manage project scope, schedule, risks, and reporting, with a clear focus on network delivery and security. Ensure all solutions meet corporate standards for resilience, security, and operational excellence. Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK Level 07, offered as a full-time position, on a fixed-term basis for 9 months. We offer hybrid work including up to two days from home. Requirements: Your Expertise and Leadership Proven experience delivering network infrastructure projects, with a strong emphasis on security, authentication, and access control. Hands on expertise in implementing NAC, out-of-band solutions, and failsafe mechanisms. Ability to manage project budgets and deliver results within a defined timeframe. Strong stakeholder management and communication skills. Experience working in environments where device access and network security are paramount-maritime or remote settings a plus. About You: A Catalyst for Change Speak up and encourage open communication and idea sharing Drive continuous improvement and collaboration Empower others and foster high performing teams Take ownership and consider commercial impact in decisions Why Join Us? Employee Discounted Cruising plus Friends and Family offers Extensive learning and development opportunities Company paid private medical and dental insurance and health assessment Minimum 25 days leave, bank holiday allowance and holiday trading scheme Regular office events including live entertainment, lifestyle events and charity partner fundraisers Employee led networks Ready to Lead? If guiding a technology team to new heights excites you, we're eager to hear from you. Apply now to start your journey with us, where your performance led leadership will make a difference in our shared success. Functions: Information Technology; Project Management; Engineering About Us Holidays are one of life's greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise. No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world's largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain's rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people. Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion. It's through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel's Employer of Choice. Job Info Job Identification 11942 Job Category Project Management Posting Date 01/05/2026, 01:54 PM Apply Before 01/11/2026, 11:55 PM Job Schedule Full time Locations Carnival House, Southampton, SO15 1ST, GB
Jan 07, 2026
Full time
Carnival UK is in search of a Manager, Technology Delivery, who is crucial in being part of a high performing team focusing on delivering technical change on time and within budget; your responsibilities will include: Lead the delivery of critical network initiatives, including out-of-band management, failsafe solutions, and Network Access Control (NAC) implementations. Oversee the design and enforcement of robust controls for how devices access the onboard network, ensuring only authenticated and authorized devices are permitted. Collaborate closely with key stakeholders to ensure seamless project execution. Manage project scope, schedule, risks, and reporting, with a clear focus on network delivery and security. Ensure all solutions meet corporate standards for resilience, security, and operational excellence. Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK Level 07, offered as a full-time position, on a fixed-term basis for 9 months. We offer hybrid work including up to two days from home. Requirements: Your Expertise and Leadership Proven experience delivering network infrastructure projects, with a strong emphasis on security, authentication, and access control. Hands on expertise in implementing NAC, out-of-band solutions, and failsafe mechanisms. Ability to manage project budgets and deliver results within a defined timeframe. Strong stakeholder management and communication skills. Experience working in environments where device access and network security are paramount-maritime or remote settings a plus. About You: A Catalyst for Change Speak up and encourage open communication and idea sharing Drive continuous improvement and collaboration Empower others and foster high performing teams Take ownership and consider commercial impact in decisions Why Join Us? Employee Discounted Cruising plus Friends and Family offers Extensive learning and development opportunities Company paid private medical and dental insurance and health assessment Minimum 25 days leave, bank holiday allowance and holiday trading scheme Regular office events including live entertainment, lifestyle events and charity partner fundraisers Employee led networks Ready to Lead? If guiding a technology team to new heights excites you, we're eager to hear from you. Apply now to start your journey with us, where your performance led leadership will make a difference in our shared success. Functions: Information Technology; Project Management; Engineering About Us Holidays are one of life's greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise. No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world's largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain's rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people. Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion. It's through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel's Employer of Choice. Job Info Job Identification 11942 Job Category Project Management Posting Date 01/05/2026, 01:54 PM Apply Before 01/11/2026, 11:55 PM Job Schedule Full time Locations Carnival House, Southampton, SO15 1ST, GB
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Production Manager - Soft Fruits Production This role is not eligible for UK Visa Sponsorship - the successful applicant must have existing Right to Work in the UK. Are you an experienced production or crop manager with a passion for delivering high yields and exceptional fruit quality? Do you enjoy leading teams, managing the full crop cycle, and working hands-on in a fast-paced fresh produce environment? Are you looking to take ownership of production performance within a progressive farming business? Location of the Job: UK - Staffordshire Employment Type: Full-time, Permanent Salary & Benefits Package: 45,000 to 55,000 per annum, dependent on experience Permanent, full-time position Seasonal peak hours during the growing season; weekend and overtime working required Training and professional development supported Accommodation or relocation support may be available (subject to eligibility) About the Company: Our client is a well-established and forward-thinking fresh produce business producing high-quality soft and stone fruit for major UK retailers. The business is committed to innovation, quality, and continuous improvement, with significant investment in modern production systems, infrastructure, and people. Production Manager - The Job Role Details: This is a hands-on leadership role responsible for managing crop production from plant delivery through to harvest. Working closely with the Farm Manager, Agronomist, and wider operational teams, you will ensure maximum yields and fruit quality through effective crop husbandry, pest control, irrigation oversight, and team leadership. You will play a key role in planning, constructing, maintaining, and optimising production areas and systems, while driving high standards of compliance, safety, and performance. Key Responsibilities: Plan and manage plant husbandry activities to maximise yield, consistency, and fruit quality Implement pest control, feeding, and spray programmes in line with guidance from the Farm Manager and Agronomist Manage chemical storage, spray records, and application equipment, ensuring full compliance with legislation and assurance schemes Lead, train, and develop production teams, ensuring licences, safety standards, welfare, and performance expectations are met Liaise closely with the Picking Manager, neighbours, and beekeepers regarding spray plans and operational activity Monitor and accurately record water usage, payroll information, and staff administration data Support investigations into customer non-compliance issues and implement corrective and preventative actions Promote positive public relations and maintain high standards of health, safety, hygiene, and environmental stewardship Oversee irrigation rigs and tunnel effectiveness, adjusting production practices in line with weather conditions and crop requirements Ideal Candidate Skills & Experience: Proven experience in commercial fruit production, ideally across soft and stone fruit crops Strong organisational skills with excellent attention to detail Confident and effective leader with strong communication skills, including experience working with multilingual teams Sound understanding of crop planning, harvesting, and quality control Familiar with Red Tractor, BRCGS, and major supermarket protocols Passionate about agriculture, innovation, and operational excellence Flexible to work weekends and extended hours during peak growing periods Positive, proactive, eager to learn, with a strong "can-do" attitude Competent using Microsoft Word, Excel, and PowerPoint Good understanding of planning and managing crop harvesting operations Desirable: PA1, PA2a, PA3a, PA6 certificates Experience using Harvest Manager Farm Production System and Muddy Boots Farm Management Software Experience working with Priva irrigation systems Working Hours: Full-time, with extended hours required during peak periods of the growing season Why Join This Role: This is an exciting opportunity to play a pivotal role in the success of a modern soft fruits operation. You will be part of a dedicated and experienced team, working in a dynamic environment where your leadership, technical expertise, and decision-making will have a direct impact on crop quality, productivity, and overall business performance. How to Apply: Please click on the "apply now" button. As we are a specialist recruitment business within the Agricultural and Farming industry, all applicants must hold an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the role. The Industry (Key Words): Production Manager, Crop Production, Fresh Produce, Soft Fruit, Stone Fruit, Commercial Horticulture, Farm Production Manager, Crop Husbandry, Pest Control, Spraying Operations, Irrigation Management, Tunnel Production, Harvest Planning, Red Tractor, BRCGS, Supermarket Compliance, Priva Irrigation Systems, Muddy Boots, Harvest Manager, Agricultural Management, Sustainable Agriculture, Agriculture Jobs We thank all applicants who apply for this role; however, only those shortlisted for interview will be contacted. All applications will be handled in strict confidence and personal details will not be shared without prior consent. About Us Established in 2013, Agricultural and Farming Jobs provide expert recruitment, headhunting, and job advertising services across agriculture, horticulture, food and fresh produce, veterinary, animal health, agrochemicals, machinery, technical and engineering, and specialist education sectors across the UK and internationally.
Jan 07, 2026
Full time
Production Manager - Soft Fruits Production This role is not eligible for UK Visa Sponsorship - the successful applicant must have existing Right to Work in the UK. Are you an experienced production or crop manager with a passion for delivering high yields and exceptional fruit quality? Do you enjoy leading teams, managing the full crop cycle, and working hands-on in a fast-paced fresh produce environment? Are you looking to take ownership of production performance within a progressive farming business? Location of the Job: UK - Staffordshire Employment Type: Full-time, Permanent Salary & Benefits Package: 45,000 to 55,000 per annum, dependent on experience Permanent, full-time position Seasonal peak hours during the growing season; weekend and overtime working required Training and professional development supported Accommodation or relocation support may be available (subject to eligibility) About the Company: Our client is a well-established and forward-thinking fresh produce business producing high-quality soft and stone fruit for major UK retailers. The business is committed to innovation, quality, and continuous improvement, with significant investment in modern production systems, infrastructure, and people. Production Manager - The Job Role Details: This is a hands-on leadership role responsible for managing crop production from plant delivery through to harvest. Working closely with the Farm Manager, Agronomist, and wider operational teams, you will ensure maximum yields and fruit quality through effective crop husbandry, pest control, irrigation oversight, and team leadership. You will play a key role in planning, constructing, maintaining, and optimising production areas and systems, while driving high standards of compliance, safety, and performance. Key Responsibilities: Plan and manage plant husbandry activities to maximise yield, consistency, and fruit quality Implement pest control, feeding, and spray programmes in line with guidance from the Farm Manager and Agronomist Manage chemical storage, spray records, and application equipment, ensuring full compliance with legislation and assurance schemes Lead, train, and develop production teams, ensuring licences, safety standards, welfare, and performance expectations are met Liaise closely with the Picking Manager, neighbours, and beekeepers regarding spray plans and operational activity Monitor and accurately record water usage, payroll information, and staff administration data Support investigations into customer non-compliance issues and implement corrective and preventative actions Promote positive public relations and maintain high standards of health, safety, hygiene, and environmental stewardship Oversee irrigation rigs and tunnel effectiveness, adjusting production practices in line with weather conditions and crop requirements Ideal Candidate Skills & Experience: Proven experience in commercial fruit production, ideally across soft and stone fruit crops Strong organisational skills with excellent attention to detail Confident and effective leader with strong communication skills, including experience working with multilingual teams Sound understanding of crop planning, harvesting, and quality control Familiar with Red Tractor, BRCGS, and major supermarket protocols Passionate about agriculture, innovation, and operational excellence Flexible to work weekends and extended hours during peak growing periods Positive, proactive, eager to learn, with a strong "can-do" attitude Competent using Microsoft Word, Excel, and PowerPoint Good understanding of planning and managing crop harvesting operations Desirable: PA1, PA2a, PA3a, PA6 certificates Experience using Harvest Manager Farm Production System and Muddy Boots Farm Management Software Experience working with Priva irrigation systems Working Hours: Full-time, with extended hours required during peak periods of the growing season Why Join This Role: This is an exciting opportunity to play a pivotal role in the success of a modern soft fruits operation. You will be part of a dedicated and experienced team, working in a dynamic environment where your leadership, technical expertise, and decision-making will have a direct impact on crop quality, productivity, and overall business performance. How to Apply: Please click on the "apply now" button. As we are a specialist recruitment business within the Agricultural and Farming industry, all applicants must hold an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the role. The Industry (Key Words): Production Manager, Crop Production, Fresh Produce, Soft Fruit, Stone Fruit, Commercial Horticulture, Farm Production Manager, Crop Husbandry, Pest Control, Spraying Operations, Irrigation Management, Tunnel Production, Harvest Planning, Red Tractor, BRCGS, Supermarket Compliance, Priva Irrigation Systems, Muddy Boots, Harvest Manager, Agricultural Management, Sustainable Agriculture, Agriculture Jobs We thank all applicants who apply for this role; however, only those shortlisted for interview will be contacted. All applications will be handled in strict confidence and personal details will not be shared without prior consent. About Us Established in 2013, Agricultural and Farming Jobs provide expert recruitment, headhunting, and job advertising services across agriculture, horticulture, food and fresh produce, veterinary, animal health, agrochemicals, machinery, technical and engineering, and specialist education sectors across the UK and internationally.
Location: One Braham (4140), London, United KingdomSalary: Competitive with Excellent Benefits Recruiter: Trevor Newman Career Grade: D Internal Closing Date: 26/01/26 Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. BENEFITS: Annual On target bonus 10% (personal and company multipliers) BT Pension scheme; minimum 5% employee contribution, BT contribution 10% Life Assurance Direct share scheme Exclusive colleague discounts on our latest and greatest BT broadband packages 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers Discounted EE TV including TNT Sport and the NOW Entertainment membership Great support for working parents including pay whilst on maternity, adoptive, and paternity leave Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. 25 days annual leave (not including bank holidays), increasing with service with buy holiday option Volunteering days so you can give back to your local community Brand new electric vehicle salary sacrifice arrangement, known as 'My EV' Why this job matters We are looking for a Data Science & AI Specialist to obtain value from the full range of all BT data sets using advanced DS and AI models. In this role, you will be responsible for designing, building, deploying, and operationalizing artificial intelligence and machine learning models within the AWS ecosystem. This role combines strong software engineering practices with data science knowledge, leveraging SageMaker's full suite of tools to manage the entire ML lifecycle. What you'll be doing • Leads the extraction and analysis of Mobile data through the application of Machine learning & AI techniques to generate insight from data to support decision-making across the business or to embed in new products and services. • Drives model development, including data exploration, training data, feature extraction, validation and scoring. • Drives the development of insightful visualisations to make sophisticated analyses accessible to a broad audience. • Drives initiatives related to fairness, ethics, interpretability, safety, robustness, and privacy in the context of artificial intelligence and machine learning. • Leverage Amazon SageMaker's capabilities, such as SageMaker Studio, Pipelines, and Endpoints, to streamline the process of building, training, evaluating, and deploying models at scale. • Implement and maintain robust Machine Learning Operations (MLOps) practices, including CI/CD pipelines, model versioning, monitoring for drift and performance, and automated retraining processes. • Collaborate on data acquisition, preprocessing, feature engineering, and data analysis to prepare large datasets for model training. • Leads the identification of opportunities and implementation of Sagemaker machine learning techniques to derive business insights. • Drives machine learning model development, including data exploration, training data, feature extraction, validation and scoring • Contributes towards the development of machine learning guidelines, policies, and architecture which supports scalable machine learning pipelines. • Drives new data set sourcing, transformation and preparation new data sets from across the BT group's platforms to build foundational data models for data science, analytics and machine learning. The skills you'll need • 2-3 years+ of proven success at applying Data Science approaches or developing and shaping AI algorithms and models. (Mandatory) • Cloud Platforms - Experience with AWS cloud services for scalable AI & data solutions. (Mandatory) • Experience in programming languages such as Python/Java and strong knowledge of AI/ML libraries. (Mandatory) • Solid understanding of software architecture, data modeling, and various data structures. • Knowledge of data governance practices to ensure data quality, security, and compliance. • Demonstrates a comprehensive understanding of ethical considerations related to artificial intelligence and possesses the capability to develop and implement fair and responsible AI solutions. • Research skills to stay up-to-date with the latest AI trends and continue to learn new techniques. • Excellent communication - the ability to listen and to share ideas clearly to a range of audiences. • Experience in leading, managing and/or coaching others - particularly those in technical roles, whether as a line manager or not.BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
Jan 07, 2026
Full time
Location: One Braham (4140), London, United KingdomSalary: Competitive with Excellent Benefits Recruiter: Trevor Newman Career Grade: D Internal Closing Date: 26/01/26 Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. BENEFITS: Annual On target bonus 10% (personal and company multipliers) BT Pension scheme; minimum 5% employee contribution, BT contribution 10% Life Assurance Direct share scheme Exclusive colleague discounts on our latest and greatest BT broadband packages 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers Discounted EE TV including TNT Sport and the NOW Entertainment membership Great support for working parents including pay whilst on maternity, adoptive, and paternity leave Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. 25 days annual leave (not including bank holidays), increasing with service with buy holiday option Volunteering days so you can give back to your local community Brand new electric vehicle salary sacrifice arrangement, known as 'My EV' Why this job matters We are looking for a Data Science & AI Specialist to obtain value from the full range of all BT data sets using advanced DS and AI models. In this role, you will be responsible for designing, building, deploying, and operationalizing artificial intelligence and machine learning models within the AWS ecosystem. This role combines strong software engineering practices with data science knowledge, leveraging SageMaker's full suite of tools to manage the entire ML lifecycle. What you'll be doing • Leads the extraction and analysis of Mobile data through the application of Machine learning & AI techniques to generate insight from data to support decision-making across the business or to embed in new products and services. • Drives model development, including data exploration, training data, feature extraction, validation and scoring. • Drives the development of insightful visualisations to make sophisticated analyses accessible to a broad audience. • Drives initiatives related to fairness, ethics, interpretability, safety, robustness, and privacy in the context of artificial intelligence and machine learning. • Leverage Amazon SageMaker's capabilities, such as SageMaker Studio, Pipelines, and Endpoints, to streamline the process of building, training, evaluating, and deploying models at scale. • Implement and maintain robust Machine Learning Operations (MLOps) practices, including CI/CD pipelines, model versioning, monitoring for drift and performance, and automated retraining processes. • Collaborate on data acquisition, preprocessing, feature engineering, and data analysis to prepare large datasets for model training. • Leads the identification of opportunities and implementation of Sagemaker machine learning techniques to derive business insights. • Drives machine learning model development, including data exploration, training data, feature extraction, validation and scoring • Contributes towards the development of machine learning guidelines, policies, and architecture which supports scalable machine learning pipelines. • Drives new data set sourcing, transformation and preparation new data sets from across the BT group's platforms to build foundational data models for data science, analytics and machine learning. The skills you'll need • 2-3 years+ of proven success at applying Data Science approaches or developing and shaping AI algorithms and models. (Mandatory) • Cloud Platforms - Experience with AWS cloud services for scalable AI & data solutions. (Mandatory) • Experience in programming languages such as Python/Java and strong knowledge of AI/ML libraries. (Mandatory) • Solid understanding of software architecture, data modeling, and various data structures. • Knowledge of data governance practices to ensure data quality, security, and compliance. • Demonstrates a comprehensive understanding of ethical considerations related to artificial intelligence and possesses the capability to develop and implement fair and responsible AI solutions. • Research skills to stay up-to-date with the latest AI trends and continue to learn new techniques. • Excellent communication - the ability to listen and to share ideas clearly to a range of audiences. • Experience in leading, managing and/or coaching others - particularly those in technical roles, whether as a line manager or not.BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
