About us. We're the team behind digital retailer Very. Our purpose, helping families get more out of life, powers everything we do. And we want our people to get more out of life too! If you're high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you'll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go. If you love making a difference, you'll love making it sparkle for millions of Very customers. About the role. The Brand Marketing team are looking for a new Senior Brand Strategy & Planning Lead to help supercharge our sparkle and elevate Very into a loved, household brand that is first-choice for our families. As Senior Brand Strategy & Planning Lead, you will be responsible for shaping and driving Very's brand strategy, ensuring it is rooted in insight, clearly defined, and powerfully activated across every consumer touchpoint. You will be a credible strategic voice in the business, working closely with the Head of Brand, senior marketing leadership, and agency partners to set the direction for how Very shows up in the world. You will also play a key role in developing the team around you, mentoring more junior colleagues and helping to build a high-performing Brand function. This is a role for someone who's passionate about brands, combining big-picture strategic thinking with creativity and commercial rigour, to bring plans to life. What you'll be doing: Insights & Measurement: Champion an insight-led culture, owning insights and measurement frameworks to continuously inform and improve brand and business performance. Strategy & Positioning: Lead the development of Very's brand strategy and positioning, translating business objectives into clear propositions that guide decision-making across the customer function. Brand Identity & Creative Strategy: Own Very's brand guidelines, distinctive brand assets, and IP portfolio, partnering with Hello Studio and external agencies to elevate creative across the customer journey. Brand planning: Lead annual and quarterly brand planning, staying close to consumer and cultural trends and co-delivering campaign briefs with the Advertising team. Stakeholder Management & Collaboration: Act as a brand partner across the business, managing agency relationships and presenting brand strategy confidently to Directors and C-suite level. Team Leadership: Line manage and mentor a Brand Manager and Executive, fostering a collaborative, high-performing team culture. About you. Significant experience in a brand strategy or planning role, either client-side or in a strategic agency environment (or both). Proven success in creating and executing brand strategies with evidence of demonstrable brand and commercial impact. Strong track record of grounding strategy in robust insight, with experience commissioning, interpreting, and activating research to inform strategic decisions. Deep understanding of integrated marketing and how brand strategy translates across channels - from broadcast to digital and social. Understand what it takes to bring a new identity to life consistently across a complex organisation - from guidelines and governance through to embedding it with internal teams and external partners. Outstanding written and verbal communication skills, with the ability to influence and inspire at all levels of a business. Experience managing agency relationships and leading the briefing and development of strategic initiatives and campaigns. Significant experience leading and developing a team within a complex structure, fostering a culture of collaboration and innovation in a fast-paced environment. A genuine passion for brands, culture, and consumer behaviour. Travel: Open to frequent travel between London and Liverpool for collaboration. Some of our benefits Flexible, hybrid working model Inclusive culture and environment, check out our Glassdoor reviews £6,500 flexible benefits allowance to suit your needs 30 days holiday + bank holidays LinkedIn learning access Bonus potential (performance and business-related) Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our talent acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we're a good match, we'll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a two-stage interview process for this position: 1st stage - An informal 45 minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have. 2nd Stage - A one-hour formal task based interview where you can expect both competency and technical questions. As an inclusive employer please do let us know if you require any reasonable adjustments. If you'd like to know more about our interviews, you can find out here. Diversity, inclusion and equal opportunities We're building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don't discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via . We'll be happy to support you. We're proud to be a Disability Confident Committed Employer and have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.
Apr 17, 2026
Full time
About us. We're the team behind digital retailer Very. Our purpose, helping families get more out of life, powers everything we do. And we want our people to get more out of life too! If you're high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you'll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go. If you love making a difference, you'll love making it sparkle for millions of Very customers. About the role. The Brand Marketing team are looking for a new Senior Brand Strategy & Planning Lead to help supercharge our sparkle and elevate Very into a loved, household brand that is first-choice for our families. As Senior Brand Strategy & Planning Lead, you will be responsible for shaping and driving Very's brand strategy, ensuring it is rooted in insight, clearly defined, and powerfully activated across every consumer touchpoint. You will be a credible strategic voice in the business, working closely with the Head of Brand, senior marketing leadership, and agency partners to set the direction for how Very shows up in the world. You will also play a key role in developing the team around you, mentoring more junior colleagues and helping to build a high-performing Brand function. This is a role for someone who's passionate about brands, combining big-picture strategic thinking with creativity and commercial rigour, to bring plans to life. What you'll be doing: Insights & Measurement: Champion an insight-led culture, owning insights and measurement frameworks to continuously inform and improve brand and business performance. Strategy & Positioning: Lead the development of Very's brand strategy and positioning, translating business objectives into clear propositions that guide decision-making across the customer function. Brand Identity & Creative Strategy: Own Very's brand guidelines, distinctive brand assets, and IP portfolio, partnering with Hello Studio and external agencies to elevate creative across the customer journey. Brand planning: Lead annual and quarterly brand planning, staying close to consumer and cultural trends and co-delivering campaign briefs with the Advertising team. Stakeholder Management & Collaboration: Act as a brand partner across the business, managing agency relationships and presenting brand strategy confidently to Directors and C-suite level. Team Leadership: Line manage and mentor a Brand Manager and Executive, fostering a collaborative, high-performing team culture. About you. Significant experience in a brand strategy or planning role, either client-side or in a strategic agency environment (or both). Proven success in creating and executing brand strategies with evidence of demonstrable brand and commercial impact. Strong track record of grounding strategy in robust insight, with experience commissioning, interpreting, and activating research to inform strategic decisions. Deep understanding of integrated marketing and how brand strategy translates across channels - from broadcast to digital and social. Understand what it takes to bring a new identity to life consistently across a complex organisation - from guidelines and governance through to embedding it with internal teams and external partners. Outstanding written and verbal communication skills, with the ability to influence and inspire at all levels of a business. Experience managing agency relationships and leading the briefing and development of strategic initiatives and campaigns. Significant experience leading and developing a team within a complex structure, fostering a culture of collaboration and innovation in a fast-paced environment. A genuine passion for brands, culture, and consumer behaviour. Travel: Open to frequent travel between London and Liverpool for collaboration. Some of our benefits Flexible, hybrid working model Inclusive culture and environment, check out our Glassdoor reviews £6,500 flexible benefits allowance to suit your needs 30 days holiday + bank holidays LinkedIn learning access Bonus potential (performance and business-related) Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our talent acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we're a good match, we'll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a two-stage interview process for this position: 1st stage - An informal 45 minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have. 2nd Stage - A one-hour formal task based interview where you can expect both competency and technical questions. As an inclusive employer please do let us know if you require any reasonable adjustments. If you'd like to know more about our interviews, you can find out here. Diversity, inclusion and equal opportunities We're building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don't discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via . We'll be happy to support you. We're proud to be a Disability Confident Committed Employer and have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.
Want to accelerate your career? Electrify your potential as a Senior Track & Overlay Manager and join the fastest growing motorsport on the planet! About Formula E: Formula E, the world's fastest-growing sport, is redefining motorsport with a bold focus on innovation and sustainability. Hosting over 100 races in iconic cities globally and backed by top manufacturers like Porsche and Jaguar, we feature elite drivers and cutting edge EV technology. As the world's first sport certified Net Zero Carbon from inception, Formula E combines thrilling entertainment with a mission to advance sustainable progress, inspiring a global fanbase with our high performance brand new GEN3 EVO race car capable of 0 60mph in 1.82 seconds (0 100kph in 1.86s). Using the spectacle of sport, we are sending a powerful and meaningful message to help alter perceptions and speed up the switch to electric mobility. Welcome to the home of Global Electric Street Racing. The Role: Are you a technical mastermind with the vision to transform city streets and venues into world class racetracks and events? We are looking for a Senior Track and Overlay Manager to lead the end to end lifecycle of Formula E's venue design infrastructure. This is a high stakes, "boots on the ground" role operating at the intersection of elite engineering and global events delivery. Reporting to the Director of Event Project Management, you will serve as the central integration point for our temporary venues, translating complex global standards into site specific realities that meet the rigorous safety and operational demands of a world class championship. Integrated Venue Design & Feasibility: You will be the technical architect of our race. Collaborating with the FIA, track and venue designers, you'll support the technical feasibility analysis for new venues. Global Standards & Technical Specifications: You will hold the blueprint for excellence. You'll evolve Formula E's circuit standards, ensuring all global overlay specifications are planned and delivered to suitable requirements across every host city on the calendar. Operational Lifecycle Management: You take full ownership of the site from "greenfield" to "race ready." You will manage the build and de rig process, coordinating a massive network of suppliers and multi million pound budgets. During the event, you will ensure the track and venue infrastructure remain high quality and budget optimised under live race pressure. Cross Functional & Stakeholder Liaison: You are the bridge between the race and the world around it. You will support the coordination of overlay requirements for hospitality, fan zones and commercial activations while briefing local promoters to ensure a unified understanding of our delivery standards and timelines. Continuous Technical Improvement: Beyond the race weekend, you are a builder of systems. You will monitor track deliverables season wide, leading projects to refine efficiency and evolve our temporary infrastructure for a more sustainable, high performance future. What we're looking for in you: The Technical Architect: You possess a deep knowledge of international event operations and construction best practices. You aren't just a manager; you are a power user of AutoCAD (and ideally VectorWorks) who can visualise complex temporary engineering within the constraints of a bustling urban environment. The High Pressure Problem Solver: You thrive when the stakes are highest. Whether it's navigating a mid build design change or solving a logistical bottleneck during a live event, you bring a lateral thinking approach and a proactive energy to every challenge. The Diplomatic Conductor: You are a skilled communicator capable of managing a diverse ecosystem of global partners, local government authorities and internal departments. You know how to hold suppliers accountable to "gold standard" delivery while maintaining strong, collaborative relationships. The Global Voyager: You are a proactive self starter ready to take this show on the road. With a willingness to travel extensively to 4 6 international race locations and additional site visits, you are comfortable operating in diverse cultures and regulatory frameworks at short notice. Please note, this position involves a background check via our integrated platform, Veremark, as a standard requirement of the role. What's in it for you? 25 days' annual leave, Birthday day off and Wellbeing leave Opportunity to extend your stay if travelling for a race event Health Cash Plan and access to the Aviva Digital Workplace app Enhanced Parental Leave Flexible Bank Holidays Paid volunteer and carer's leave Cycle to Work and Electric Car Scheme Formula E store discount Regular social events and employee working groups This is a hybrid role and you'll be required to do 3 days a week in our Hammersmith London office. Application Process Think you've got what it takes to join our race to the future? The closing date for this role is 20th March, however if we receive a high volume of applications we may close it early. At Formula E, we are building a culture where every voice matters, every perspective accelerates progress, and every individual is empowered to rise, contribute boldly, and shape a better world - together. We will provide equal opportunities regardless of an individual's protected characteristics. We believe in attracting and retaining diverse talent to strengthen our global vision with a variety of experiences, backgrounds and perspectives. Our mission is clear. The message is simple. Whoever you are. However you live. Whatever you believe. Formula E. For the Future. For Everyone. We'll see you at the starting line! VAMOS! If you require further assistance in accessing the application or require a different format of the application, please contact . If this role isn't quite for you but you want to join Formula E, why not 'Connect' with us here to be the first to know of new opportunities!
Apr 17, 2026
Full time
Want to accelerate your career? Electrify your potential as a Senior Track & Overlay Manager and join the fastest growing motorsport on the planet! About Formula E: Formula E, the world's fastest-growing sport, is redefining motorsport with a bold focus on innovation and sustainability. Hosting over 100 races in iconic cities globally and backed by top manufacturers like Porsche and Jaguar, we feature elite drivers and cutting edge EV technology. As the world's first sport certified Net Zero Carbon from inception, Formula E combines thrilling entertainment with a mission to advance sustainable progress, inspiring a global fanbase with our high performance brand new GEN3 EVO race car capable of 0 60mph in 1.82 seconds (0 100kph in 1.86s). Using the spectacle of sport, we are sending a powerful and meaningful message to help alter perceptions and speed up the switch to electric mobility. Welcome to the home of Global Electric Street Racing. The Role: Are you a technical mastermind with the vision to transform city streets and venues into world class racetracks and events? We are looking for a Senior Track and Overlay Manager to lead the end to end lifecycle of Formula E's venue design infrastructure. This is a high stakes, "boots on the ground" role operating at the intersection of elite engineering and global events delivery. Reporting to the Director of Event Project Management, you will serve as the central integration point for our temporary venues, translating complex global standards into site specific realities that meet the rigorous safety and operational demands of a world class championship. Integrated Venue Design & Feasibility: You will be the technical architect of our race. Collaborating with the FIA, track and venue designers, you'll support the technical feasibility analysis for new venues. Global Standards & Technical Specifications: You will hold the blueprint for excellence. You'll evolve Formula E's circuit standards, ensuring all global overlay specifications are planned and delivered to suitable requirements across every host city on the calendar. Operational Lifecycle Management: You take full ownership of the site from "greenfield" to "race ready." You will manage the build and de rig process, coordinating a massive network of suppliers and multi million pound budgets. During the event, you will ensure the track and venue infrastructure remain high quality and budget optimised under live race pressure. Cross Functional & Stakeholder Liaison: You are the bridge between the race and the world around it. You will support the coordination of overlay requirements for hospitality, fan zones and commercial activations while briefing local promoters to ensure a unified understanding of our delivery standards and timelines. Continuous Technical Improvement: Beyond the race weekend, you are a builder of systems. You will monitor track deliverables season wide, leading projects to refine efficiency and evolve our temporary infrastructure for a more sustainable, high performance future. What we're looking for in you: The Technical Architect: You possess a deep knowledge of international event operations and construction best practices. You aren't just a manager; you are a power user of AutoCAD (and ideally VectorWorks) who can visualise complex temporary engineering within the constraints of a bustling urban environment. The High Pressure Problem Solver: You thrive when the stakes are highest. Whether it's navigating a mid build design change or solving a logistical bottleneck during a live event, you bring a lateral thinking approach and a proactive energy to every challenge. The Diplomatic Conductor: You are a skilled communicator capable of managing a diverse ecosystem of global partners, local government authorities and internal departments. You know how to hold suppliers accountable to "gold standard" delivery while maintaining strong, collaborative relationships. The Global Voyager: You are a proactive self starter ready to take this show on the road. With a willingness to travel extensively to 4 6 international race locations and additional site visits, you are comfortable operating in diverse cultures and regulatory frameworks at short notice. Please note, this position involves a background check via our integrated platform, Veremark, as a standard requirement of the role. What's in it for you? 25 days' annual leave, Birthday day off and Wellbeing leave Opportunity to extend your stay if travelling for a race event Health Cash Plan and access to the Aviva Digital Workplace app Enhanced Parental Leave Flexible Bank Holidays Paid volunteer and carer's leave Cycle to Work and Electric Car Scheme Formula E store discount Regular social events and employee working groups This is a hybrid role and you'll be required to do 3 days a week in our Hammersmith London office. Application Process Think you've got what it takes to join our race to the future? The closing date for this role is 20th March, however if we receive a high volume of applications we may close it early. At Formula E, we are building a culture where every voice matters, every perspective accelerates progress, and every individual is empowered to rise, contribute boldly, and shape a better world - together. We will provide equal opportunities regardless of an individual's protected characteristics. We believe in attracting and retaining diverse talent to strengthen our global vision with a variety of experiences, backgrounds and perspectives. Our mission is clear. The message is simple. Whoever you are. However you live. Whatever you believe. Formula E. For the Future. For Everyone. We'll see you at the starting line! VAMOS! If you require further assistance in accessing the application or require a different format of the application, please contact . If this role isn't quite for you but you want to join Formula E, why not 'Connect' with us here to be the first to know of new opportunities!
Technical Sales / Business Development Manager - Aerospace & Defence Location: Oxford, Oxfordshire Employment Type: Permanent, Full-Time Working Hours: Monday to Friday, 8:00am - 5:00pm Salary & Package: Negotiable - Dependent on Experience and Revenue Track Record Industry: Precision Engineering Motorsport Automotive Aerospace Defence Recruiter's Note I'm currently working in partnership with a leading precision engineering company based in Oxfordshire that has a long standing reputation for supplying high performance machined components to the motorsport, F1, and high end automotive industries. Due to continued growth and a strategic vision to diversify, the business is now looking to enter the aerospace and defence markets. To support this exciting transition, we are actively seeking an experienced and commercially driven Technical Sales / Business Development Manager who has a strong track record of winning manufacturing work within the aerospace and defence sectors. This is a critical, senior level appointment that will play a pivotal role in shaping the company's next phase of growth. About the Company With over 20 years of expertise, this precision engineering firm is known for complex, high tolerance machining and tooling solutions, primarily for the motorsport and automotive sectors. Operating from a modern, well equipped facility in Oxfordshire, they offer CNC turning, milling (3, 4 & 5 axis), and assembly capabilities for some of the world's most demanding clients. Now, the business is keen to diversify its client base and leverage its engineering capability within the aerospace and defence sectors - and they are looking for someone who can make that happen. The Opportunity This is a hands on, commercially focused role that requires more than just sales ability. We're looking for someone who understands how aerospace and defence procurement works, has existing industry contacts, and can take ownership of the full sales lifecycle - from identifying leads and preparing tenders, through to negotiating and closing contracts. You will be expected to act as the bridge between the customer and the engineering/production team, understanding client needs and ensuring the business is well positioned to deliver value on technically complex work. Key Responsibilities Lead the acquisition of new business from aerospace and defence companies, including OEMs, Tier 1 and Tier 2 suppliers. Generate and respond to RFQs, tenders, and technical proposals, ensuring accuracy and alignment with internal production capabilities. Identify and nurture strategic relationships within aerospace and defence procurement and engineering departments. Act as the commercial point of contact for all aerospace and defence enquiries. Drive the business development strategy for new market entry, including account planning, competitor analysis, and bid strategy. Collaborate with internal teams (engineering, operations, quality) to ensure customer requirements are achievable and aligned with internal capacity. Represent the company at industry trade shows, networking events, and client meetings to raise brand awareness and uncover new leads. Report on key performance metrics, pipeline development, conversion rates, and revenue generated. Ideal Candidate Profile Previous experience in technical sales, account management, or business development within a precision engineering environment. Demonstrable success in winning manufacturing work from aerospace and/or defence clients. Existing network of decision makers and procurement professionals within aerospace and defence. Strong commercial understanding of manufacturing margins, quoting, pricing, and bid processes. Able to read and interpret engineering drawings, technical specifications, and 3D CAD models. Self motivated and entrepreneurial mindset - this is not a KPI driven telesales role, but a consultative, strategic position. Comfortable working closely with technical and production teams to convert enquiries into deliverable projects. Full UK driving licence and willingness to travel to clients across the UK and internationally if required. Hours, Salary & Benefits Hours: 08:00 - 17:00, Monday to Friday (on site) Salary: Competitive & negotiable depending on experience, past performance, and revenue history. Candidates with a strong track record of generating six or seven figure contracts in aerospace and defence will be offered premium salary and commission structure. Bonuses/Commission: Performance based, tied to new business and revenue generated. Additional Benefits: Company pension On site parking Supportive leadership team Direct influence over business direction and market strategy Potential progression into a senior leadership or director level commercial role Why Join? This is a unique opportunity to take an already highly respected engineering business into new markets. You'll be given full autonomy to build, shape, and grow the aerospace and defence division - backed by a capable and agile manufacturing team, and a director who is actively invested in your success. If you're ready for a new challenge and want to take ownership of your next role, I'd love to speak with you, please email
Apr 17, 2026
Full time
Technical Sales / Business Development Manager - Aerospace & Defence Location: Oxford, Oxfordshire Employment Type: Permanent, Full-Time Working Hours: Monday to Friday, 8:00am - 5:00pm Salary & Package: Negotiable - Dependent on Experience and Revenue Track Record Industry: Precision Engineering Motorsport Automotive Aerospace Defence Recruiter's Note I'm currently working in partnership with a leading precision engineering company based in Oxfordshire that has a long standing reputation for supplying high performance machined components to the motorsport, F1, and high end automotive industries. Due to continued growth and a strategic vision to diversify, the business is now looking to enter the aerospace and defence markets. To support this exciting transition, we are actively seeking an experienced and commercially driven Technical Sales / Business Development Manager who has a strong track record of winning manufacturing work within the aerospace and defence sectors. This is a critical, senior level appointment that will play a pivotal role in shaping the company's next phase of growth. About the Company With over 20 years of expertise, this precision engineering firm is known for complex, high tolerance machining and tooling solutions, primarily for the motorsport and automotive sectors. Operating from a modern, well equipped facility in Oxfordshire, they offer CNC turning, milling (3, 4 & 5 axis), and assembly capabilities for some of the world's most demanding clients. Now, the business is keen to diversify its client base and leverage its engineering capability within the aerospace and defence sectors - and they are looking for someone who can make that happen. The Opportunity This is a hands on, commercially focused role that requires more than just sales ability. We're looking for someone who understands how aerospace and defence procurement works, has existing industry contacts, and can take ownership of the full sales lifecycle - from identifying leads and preparing tenders, through to negotiating and closing contracts. You will be expected to act as the bridge between the customer and the engineering/production team, understanding client needs and ensuring the business is well positioned to deliver value on technically complex work. Key Responsibilities Lead the acquisition of new business from aerospace and defence companies, including OEMs, Tier 1 and Tier 2 suppliers. Generate and respond to RFQs, tenders, and technical proposals, ensuring accuracy and alignment with internal production capabilities. Identify and nurture strategic relationships within aerospace and defence procurement and engineering departments. Act as the commercial point of contact for all aerospace and defence enquiries. Drive the business development strategy for new market entry, including account planning, competitor analysis, and bid strategy. Collaborate with internal teams (engineering, operations, quality) to ensure customer requirements are achievable and aligned with internal capacity. Represent the company at industry trade shows, networking events, and client meetings to raise brand awareness and uncover new leads. Report on key performance metrics, pipeline development, conversion rates, and revenue generated. Ideal Candidate Profile Previous experience in technical sales, account management, or business development within a precision engineering environment. Demonstrable success in winning manufacturing work from aerospace and/or defence clients. Existing network of decision makers and procurement professionals within aerospace and defence. Strong commercial understanding of manufacturing margins, quoting, pricing, and bid processes. Able to read and interpret engineering drawings, technical specifications, and 3D CAD models. Self motivated and entrepreneurial mindset - this is not a KPI driven telesales role, but a consultative, strategic position. Comfortable working closely with technical and production teams to convert enquiries into deliverable projects. Full UK driving licence and willingness to travel to clients across the UK and internationally if required. Hours, Salary & Benefits Hours: 08:00 - 17:00, Monday to Friday (on site) Salary: Competitive & negotiable depending on experience, past performance, and revenue history. Candidates with a strong track record of generating six or seven figure contracts in aerospace and defence will be offered premium salary and commission structure. Bonuses/Commission: Performance based, tied to new business and revenue generated. Additional Benefits: Company pension On site parking Supportive leadership team Direct influence over business direction and market strategy Potential progression into a senior leadership or director level commercial role Why Join? This is a unique opportunity to take an already highly respected engineering business into new markets. You'll be given full autonomy to build, shape, and grow the aerospace and defence division - backed by a capable and agile manufacturing team, and a director who is actively invested in your success. If you're ready for a new challenge and want to take ownership of your next role, I'd love to speak with you, please email
IT Service Desk Analyst (1st Line Support) We are looking for an experienced and customer-focused IT Service Desk Analyst to act as the first point of contact for IT Incidents and Service Requests. You will take ownership of customer issues from initial logging through to resolution, ensuring excellent service delivery in line with agreed Service Level Agreements (SLAs). This role is ideal for someone who thrives in a fast-paced Managed Services environment, enjoys problem-solving, and is passionate about delivering a positive customer experience while aiming for first contact resolution wherever possible. Normal Hours of Work: Monday to Sunday, 24 7 365 Shift Rota. 4 days on, 4 days off, 4 nights on, 4 days off. Shifts will be 12 hours. Key Responsibilities Act as the single point of contact for IT Incidents, Requests, and Events Log, classify, prioritise, and manage tickets in line with SLAs Provide first line technical support via telephone and remote tools Troubleshoot and resolve hardware, software, application, and network issues Maintain regular communication with customers throughout the ticket lifecycle Monitor alerts from proactive monitoring systems and manage events accordingly Escalate incidents to resolver groups or third parties where required Liaise with vendors and suppliers, acting as a central communication point Allocate and schedule tickets to Field Engineers, ensuring correct resourcing Maintain and update the knowledge base and internal documentation Administer IT systems, including user account creation and updates Ensure accurate and timely ticket updates within the Service Management platform Participate in out of hours support, on-call, or overtime when required Essential Skills & Experience 1-2 years' experience working in IT, ideally within a Managed Services environment Experience supporting: Windows 7 / 10 / 11 Microsoft Active Directory Exchange / Office 365 Microsoft Desktop and Server Infrastructure Basic networking knowledge (Juniper, MIST, Aruba, Fortinet) Experience with remote support tools Laptop, desktop, and thin client support Strong incident triage and troubleshooting skills Excellent communication and customer service skills Desirable Skills & Experience Experience with ITSM tools (e.g. ServiceNow) Azure platform experience or Azure Fundamentals certification Knowledge of: Web filtering (Websense, Mimecast) Endpoint security (Microsoft Endpoint Protection, McAfee) SharePoint Patching and maintenance tasks Hyper V, SCVMM, SQL Server, clustering Networking or cloud certifications Key Attributes Customer focused with a commitment to service excellence Strong analytical and problem solving skills Ability to work independently and as part of a team Highly organised with excellent attention to detail Proactive and eager to learn and develop Professional, reliable, and able to work under pressure
Apr 17, 2026
Full time
IT Service Desk Analyst (1st Line Support) We are looking for an experienced and customer-focused IT Service Desk Analyst to act as the first point of contact for IT Incidents and Service Requests. You will take ownership of customer issues from initial logging through to resolution, ensuring excellent service delivery in line with agreed Service Level Agreements (SLAs). This role is ideal for someone who thrives in a fast-paced Managed Services environment, enjoys problem-solving, and is passionate about delivering a positive customer experience while aiming for first contact resolution wherever possible. Normal Hours of Work: Monday to Sunday, 24 7 365 Shift Rota. 4 days on, 4 days off, 4 nights on, 4 days off. Shifts will be 12 hours. Key Responsibilities Act as the single point of contact for IT Incidents, Requests, and Events Log, classify, prioritise, and manage tickets in line with SLAs Provide first line technical support via telephone and remote tools Troubleshoot and resolve hardware, software, application, and network issues Maintain regular communication with customers throughout the ticket lifecycle Monitor alerts from proactive monitoring systems and manage events accordingly Escalate incidents to resolver groups or third parties where required Liaise with vendors and suppliers, acting as a central communication point Allocate and schedule tickets to Field Engineers, ensuring correct resourcing Maintain and update the knowledge base and internal documentation Administer IT systems, including user account creation and updates Ensure accurate and timely ticket updates within the Service Management platform Participate in out of hours support, on-call, or overtime when required Essential Skills & Experience 1-2 years' experience working in IT, ideally within a Managed Services environment Experience supporting: Windows 7 / 10 / 11 Microsoft Active Directory Exchange / Office 365 Microsoft Desktop and Server Infrastructure Basic networking knowledge (Juniper, MIST, Aruba, Fortinet) Experience with remote support tools Laptop, desktop, and thin client support Strong incident triage and troubleshooting skills Excellent communication and customer service skills Desirable Skills & Experience Experience with ITSM tools (e.g. ServiceNow) Azure platform experience or Azure Fundamentals certification Knowledge of: Web filtering (Websense, Mimecast) Endpoint security (Microsoft Endpoint Protection, McAfee) SharePoint Patching and maintenance tasks Hyper V, SCVMM, SQL Server, clustering Networking or cloud certifications Key Attributes Customer focused with a commitment to service excellence Strong analytical and problem solving skills Ability to work independently and as part of a team Highly organised with excellent attention to detail Proactive and eager to learn and develop Professional, reliable, and able to work under pressure
IT Administrator required to work with the IT Operations Manager or key stakeholders of our Sudbury based client to understand business requirements and develop bespoke IT solutions within agreed timeframes. This role of IT Administrator you will be responsible for configuring and maintaining IT systems, hardware, software, networks, and other IT related peripherals. The IT administrator role also includes developing and maintaining custom database systems, automation tools, and business reports to support process efficiency and innovation. To be considered for this IT administrator role you must possess a computer science undergraduate or similar with practical exposure to IT support or infrastructure environments Even if you do not meet all the above requirements but possess the below attributes, we would love to hear from you! The Role Maintaining to the best of your ability the company's IT network, servers, PC's, software and phones, essential for delivering business continuity Develop, maintain, and optimize in house applications built with SQL, VB.Net, Access, VBA, and other relevant technologies, ensuring they meet evolving business needs. Develop, test, and deploy custom applications, automation scripts, and Robotic Process Automation (RPA) solutions. Write and maintain SQL queries, stored procedures, triggers, and to support business operations. Ensuring the data integrity, security, reliability and availability of in house bespoke database systems. Applying expertise to design, develop, and maintain bespoke database applications, reports, and automation solutions to enhance business efficiency and decision making through all stages of development, testing and delivery. Respond to and complete applicable support cases raised through the IT logging system, contributing towards the team's key performance targets. Problem solve issues related to the ERP system and PLM software, working with external support partners when needed. Maintain all existing hardware and software platforms The Person Must possess a computer Science undergraduate or similar, with practical exposure to IT support or infrastructure environments Strong analytical, technical, interpersonal, client service and communication skills An understanding of relational database principles Experience of SQL (Stored Procedures, Functions, Triggers) on a Microsoft SQL Server. Good knowledge of the Windows desktop platform (Operating Systems and Office365). Understanding of Anti Virus software and firewalls. A good grasp of the Windows server Operating Systems (2012 and higher). Knowledge of configuring Windows domains / Active Directory including Group Policies. Good IT networking skills with knowledge of LANs and WANs. Strong skills in Excel - being able to manipulate and transpose data along with a good working knowledge of macros, pivot tables, lookups and using formula to populate and format data. A quality driven attitude with great attention to detail Ability to communicate at all levels across the business. Benefits to you Competitive salary £30 - £40k doe Profit share bonus Excellent career opportunity Pension scheme Sick pay Opportunity to work for a very long standing and well respected company Free Parking Comprehensive induction programme along with full systems training
Apr 17, 2026
Full time
IT Administrator required to work with the IT Operations Manager or key stakeholders of our Sudbury based client to understand business requirements and develop bespoke IT solutions within agreed timeframes. This role of IT Administrator you will be responsible for configuring and maintaining IT systems, hardware, software, networks, and other IT related peripherals. The IT administrator role also includes developing and maintaining custom database systems, automation tools, and business reports to support process efficiency and innovation. To be considered for this IT administrator role you must possess a computer science undergraduate or similar with practical exposure to IT support or infrastructure environments Even if you do not meet all the above requirements but possess the below attributes, we would love to hear from you! The Role Maintaining to the best of your ability the company's IT network, servers, PC's, software and phones, essential for delivering business continuity Develop, maintain, and optimize in house applications built with SQL, VB.Net, Access, VBA, and other relevant technologies, ensuring they meet evolving business needs. Develop, test, and deploy custom applications, automation scripts, and Robotic Process Automation (RPA) solutions. Write and maintain SQL queries, stored procedures, triggers, and to support business operations. Ensuring the data integrity, security, reliability and availability of in house bespoke database systems. Applying expertise to design, develop, and maintain bespoke database applications, reports, and automation solutions to enhance business efficiency and decision making through all stages of development, testing and delivery. Respond to and complete applicable support cases raised through the IT logging system, contributing towards the team's key performance targets. Problem solve issues related to the ERP system and PLM software, working with external support partners when needed. Maintain all existing hardware and software platforms The Person Must possess a computer Science undergraduate or similar, with practical exposure to IT support or infrastructure environments Strong analytical, technical, interpersonal, client service and communication skills An understanding of relational database principles Experience of SQL (Stored Procedures, Functions, Triggers) on a Microsoft SQL Server. Good knowledge of the Windows desktop platform (Operating Systems and Office365). Understanding of Anti Virus software and firewalls. A good grasp of the Windows server Operating Systems (2012 and higher). Knowledge of configuring Windows domains / Active Directory including Group Policies. Good IT networking skills with knowledge of LANs and WANs. Strong skills in Excel - being able to manipulate and transpose data along with a good working knowledge of macros, pivot tables, lookups and using formula to populate and format data. A quality driven attitude with great attention to detail Ability to communicate at all levels across the business. Benefits to you Competitive salary £30 - £40k doe Profit share bonus Excellent career opportunity Pension scheme Sick pay Opportunity to work for a very long standing and well respected company Free Parking Comprehensive induction programme along with full systems training
Do you have a passion for managing the customer journey, the success and satisfaction? And do you thrive by working closely with customers on site at their facilities? Then, we can offer you an exciting opportunity. At Trackman we are growing, as we constantly strive to further develop our market leading sport tracking solutions. Are you our new Representative for Trackman Golf? You will work closely with Sales Director, Country Manager, Sales Representatives, Customer Success Managers, Customers and Trackman Headquarter personnel. Your main responsibilities will be to: Support our new customers with training, education and 1st level technical support Developing business opportunities and sales within our Trackman Pro, Trackman Range, and Trackman Indoor golf markets Assist our customers in the planning and execution of successful launch events for indoor golf centers Work with our Booking & Payments team to help shape how players schedule pay and play across the Trackman ecosystem Help build our community of operators through events and workshops Your main purpose is to ensure that all existing Trackman owners are successful in how they use and leverage our product. Activities should include but not be limited to: Train customers in all market segments after install, on all aspects of the Trackman product and ecosystem On-going email/phone/in-person communication to customers with software updates and other key information 1st line of Aftersales support for customers following install and training Support commercial customers in hosting successful launch events as well as ongoing initiatives to increase footfall, revenue and overall engagement Help commercial customers with marketing material and initiatives both at the time of launch and on an on-going basis Arrange regional events, where facility owners can meet and network to share best practices and develop the community of operators Collate success stories and feedback from venues to support future sales Conduct meetings and updates to share latest information with owners and staff at commercial venues Lead the referral program for operators to recommend future clients The ideal candidate: Home/Office in Scotland or North England Driver's License and access to own vehicle (expenses paid) Fluent in English language Relevant sales, marketing or customer facing support experience, ideally in Golf or Sports related business Experience working in a customer facing role Ability to analyse problems and provide well thought through solutions Hands on, self driven, opportunity seeking, respected and responsible person Strong growth ambitions, holds an entrepreneurial mindset Works independently, but is also a team player who shares feedback and helps when required Willingness to work "Out of hours" on weekends and evenings when necessary You can expect in-region travel, 70%-75%of time, specificallyon site. and occasional European travel required. Preferable: Golf professional or single figure handicap amateur golfer. A strong network in the local golf industry. Experience in developing and applying sales and marketing strategies. Advanced computer skills, Apple IOS & Microsoft Windows configurations (device management), Microsoft Office / Sharepoint experience We offer: A competitive compensation and performance bonus package. 90% fixed, 10% bonus related salary Laptop, mobile phone, and personal home internet provided The chance to work with a dynamic and global team Onboard training and continuous coaching The opportunity to make a major impact in a company on the leading edge of technology, data, and sports. Travel & Accommodation expenses at local rates This is a self employed, contractor role Join the home of a powerful sports brand and a one-of-a-kind technology Our proprietary technology is based on expert knowledge about radar, computer vision, data, and software engineering. Our solutions are developed by specialists who endlessly explore and challenge new technical boundaries. Trackman's blend of cutting edge technology, sports, and continued growth make our company an outstanding place to work. Our work culture is entrepreneurial, ambitious, and rewarding as you get to collaborate with inspiring colleagues and interact with the leaders of golf, baseball, and football. Based on a unique brand reputation, we are proud to work in close partnership with the top athletes, organizations, and teams that rely on our technology to stay ahead of the race. We are a Danish company founded, owned, and managed since 2003 by three entrepreneurs with a strong passion for sports. Today, we have a global footprint with our headquarters located in Denmark (Hørsholm) and offices in New York, Phoenix, Seoul, and Tokyo. We employ over 1000+ people worldwide, half of which work in Denmark, where most hardware and software products are developed, tested, and manufactured. Where innovation happens At Trackman, we know that great people make great products. We believe that teams thrive, and innovation sparks in an atmosphere where people are encouraged to think for themselves, where everybody's voices are heard, and where the best ideas prevail in the pursuit of exceptional solutions. This mix makes Trackman an inspiring company - for our customers and colleagues. Share our Passion! Applications are continuously assessed, so please send your application as soon as possible. If you got what it takes, apply today and join a company with great technologies, passionate colleagues, and great opportunities to grow
Apr 17, 2026
Full time
Do you have a passion for managing the customer journey, the success and satisfaction? And do you thrive by working closely with customers on site at their facilities? Then, we can offer you an exciting opportunity. At Trackman we are growing, as we constantly strive to further develop our market leading sport tracking solutions. Are you our new Representative for Trackman Golf? You will work closely with Sales Director, Country Manager, Sales Representatives, Customer Success Managers, Customers and Trackman Headquarter personnel. Your main responsibilities will be to: Support our new customers with training, education and 1st level technical support Developing business opportunities and sales within our Trackman Pro, Trackman Range, and Trackman Indoor golf markets Assist our customers in the planning and execution of successful launch events for indoor golf centers Work with our Booking & Payments team to help shape how players schedule pay and play across the Trackman ecosystem Help build our community of operators through events and workshops Your main purpose is to ensure that all existing Trackman owners are successful in how they use and leverage our product. Activities should include but not be limited to: Train customers in all market segments after install, on all aspects of the Trackman product and ecosystem On-going email/phone/in-person communication to customers with software updates and other key information 1st line of Aftersales support for customers following install and training Support commercial customers in hosting successful launch events as well as ongoing initiatives to increase footfall, revenue and overall engagement Help commercial customers with marketing material and initiatives both at the time of launch and on an on-going basis Arrange regional events, where facility owners can meet and network to share best practices and develop the community of operators Collate success stories and feedback from venues to support future sales Conduct meetings and updates to share latest information with owners and staff at commercial venues Lead the referral program for operators to recommend future clients The ideal candidate: Home/Office in Scotland or North England Driver's License and access to own vehicle (expenses paid) Fluent in English language Relevant sales, marketing or customer facing support experience, ideally in Golf or Sports related business Experience working in a customer facing role Ability to analyse problems and provide well thought through solutions Hands on, self driven, opportunity seeking, respected and responsible person Strong growth ambitions, holds an entrepreneurial mindset Works independently, but is also a team player who shares feedback and helps when required Willingness to work "Out of hours" on weekends and evenings when necessary You can expect in-region travel, 70%-75%of time, specificallyon site. and occasional European travel required. Preferable: Golf professional or single figure handicap amateur golfer. A strong network in the local golf industry. Experience in developing and applying sales and marketing strategies. Advanced computer skills, Apple IOS & Microsoft Windows configurations (device management), Microsoft Office / Sharepoint experience We offer: A competitive compensation and performance bonus package. 90% fixed, 10% bonus related salary Laptop, mobile phone, and personal home internet provided The chance to work with a dynamic and global team Onboard training and continuous coaching The opportunity to make a major impact in a company on the leading edge of technology, data, and sports. Travel & Accommodation expenses at local rates This is a self employed, contractor role Join the home of a powerful sports brand and a one-of-a-kind technology Our proprietary technology is based on expert knowledge about radar, computer vision, data, and software engineering. Our solutions are developed by specialists who endlessly explore and challenge new technical boundaries. Trackman's blend of cutting edge technology, sports, and continued growth make our company an outstanding place to work. Our work culture is entrepreneurial, ambitious, and rewarding as you get to collaborate with inspiring colleagues and interact with the leaders of golf, baseball, and football. Based on a unique brand reputation, we are proud to work in close partnership with the top athletes, organizations, and teams that rely on our technology to stay ahead of the race. We are a Danish company founded, owned, and managed since 2003 by three entrepreneurs with a strong passion for sports. Today, we have a global footprint with our headquarters located in Denmark (Hørsholm) and offices in New York, Phoenix, Seoul, and Tokyo. We employ over 1000+ people worldwide, half of which work in Denmark, where most hardware and software products are developed, tested, and manufactured. Where innovation happens At Trackman, we know that great people make great products. We believe that teams thrive, and innovation sparks in an atmosphere where people are encouraged to think for themselves, where everybody's voices are heard, and where the best ideas prevail in the pursuit of exceptional solutions. This mix makes Trackman an inspiring company - for our customers and colleagues. Share our Passion! Applications are continuously assessed, so please send your application as soon as possible. If you got what it takes, apply today and join a company with great technologies, passionate colleagues, and great opportunities to grow
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role We are seeking suitably qualified Associate or Associate Director Landscape Architect & Landscape Planners with a diverse track record to join our Birmingham or Bristol Landscape & Urban Design team. We are a passionate and motivated team with offices in all regions of the UK and Ireland. We value integrity and professionalism aligned with creativity and vision and as part of the UK and Ireland Environment business, the successful candidate will join a diverse, collaborative team and work alongside colleagues across the UK and Ireland. Being an integral part of a vibrant, ambitious and friendly team. As a Landscape Planner you would lead, author and co-ordinate Landscape and Visual Impact Appraisals and Assessments. In a Landscape Architect role you would lead on design projects, including urban realm and mixed use developments, through all LI/RIBA stages, generally working in a BIM level 2 environment. Support the continued development of our relationships with existing and new clients in public and private sectors. Preparation of bids, from small to complex multi disciplinary projects. Lead, manage and delegate project work to junior members of the team. Client facing role, involving design advice, leading workshops and stakeholder events. Joining internal multi disciplinary working groups promoting innovation, excellence and thought leadership What we will be looking for you to demonstrate Degree level qualification in Landscape Architecture or recognised equivalent. Postgraduate Diploma / Masters qualification in Landscape Architecture or recognised equivalent. Established track record authoring Landscape and Visual Impact Appraisals and Assessments. Established track record successfully delivering landscape and urban design projects, from initial site analysis and concept design through to detailed design including the production of information for planning and construction. Excellent technical skills and proficiency in Autodesk or Bentley and Adobe Creative Suite. Fluent spoken English with excellent verbal, written and graphic communication skills. Imagine a better future for you and a better future for us all. Join our close knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today.
Apr 17, 2026
Full time
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role We are seeking suitably qualified Associate or Associate Director Landscape Architect & Landscape Planners with a diverse track record to join our Birmingham or Bristol Landscape & Urban Design team. We are a passionate and motivated team with offices in all regions of the UK and Ireland. We value integrity and professionalism aligned with creativity and vision and as part of the UK and Ireland Environment business, the successful candidate will join a diverse, collaborative team and work alongside colleagues across the UK and Ireland. Being an integral part of a vibrant, ambitious and friendly team. As a Landscape Planner you would lead, author and co-ordinate Landscape and Visual Impact Appraisals and Assessments. In a Landscape Architect role you would lead on design projects, including urban realm and mixed use developments, through all LI/RIBA stages, generally working in a BIM level 2 environment. Support the continued development of our relationships with existing and new clients in public and private sectors. Preparation of bids, from small to complex multi disciplinary projects. Lead, manage and delegate project work to junior members of the team. Client facing role, involving design advice, leading workshops and stakeholder events. Joining internal multi disciplinary working groups promoting innovation, excellence and thought leadership What we will be looking for you to demonstrate Degree level qualification in Landscape Architecture or recognised equivalent. Postgraduate Diploma / Masters qualification in Landscape Architecture or recognised equivalent. Established track record authoring Landscape and Visual Impact Appraisals and Assessments. Established track record successfully delivering landscape and urban design projects, from initial site analysis and concept design through to detailed design including the production of information for planning and construction. Excellent technical skills and proficiency in Autodesk or Bentley and Adobe Creative Suite. Fluent spoken English with excellent verbal, written and graphic communication skills. Imagine a better future for you and a better future for us all. Join our close knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today.
A leading business advisory firm based in Inverness seeks a Business Advisory Senior Manager or Director to manage client portfolios and provide proactive technical services. The candidate should possess a professional accountancy qualification and strong leadership and business development skills. The role involves engaging in business growth activities while managing a team effectively. This opportunity offers a supportive environment for professional growth and development.
Apr 17, 2026
Full time
A leading business advisory firm based in Inverness seeks a Business Advisory Senior Manager or Director to manage client portfolios and provide proactive technical services. The candidate should possess a professional accountancy qualification and strong leadership and business development skills. The role involves engaging in business growth activities while managing a team effectively. This opportunity offers a supportive environment for professional growth and development.
Role: Director of Portfolio - Research Enablement Company: University of Manchester Location: Manchester City Centre, Hybrid Working Salary: Up to £110,000 plus USS Pension This is a critical portfolio and change leadership role that will coordinate and optimise the delivery of research-facing change across the University in alignment with the Manchester 2035 strategic vision. As a senior leader within Research and Business Engagement, and a key partner to the Strategic Change Office and the Research Infrastructure Strategy Group (RISG), you will lead the strategic coordination, integration, and optimisation of the University's research infrastructure-spanning physical, digital, and human assets. This will include shaping key aspects of governance, delivery operating models and project standards. You will develop a coherent, structured approach to prioritisation and build a delivery capability that accelerates outcomes for Manchester's researchers, improves consistency and transparency of change output and integrates research-facing capabilities with enterprise-wide technology and change. The University of Manchester is one of the world's most influential universities, renowned for world-class research, innovation and social impact. Home to 26 Nobel Prize winners and breakthroughs from the modern computer to graphene, the University ranks highly both in the UK and globally and serves a diverse community of researchers, students and professional staff. The Role You will lead the consistent, repeatable and efficient delivery of research-facing change across a broad and diverse range of enabling services. Working in partnership with an executive team comprising academic and technical experts, you will establish a shared delivery framework, common governance and a clear prioritisation mechanism for how, and why, we deliver change to Manchester's research population. You will play a key role in the creation and marshalling of demand and be a credible figurehead for research change at Manchester. You will proactively engage across our diverse and complex stakeholder community to build positive peer-to-peer relationships, both in research and across the wider University landscape at all levels. You will lead the proactive management of resources within the RISG portfolio. You will create a high-performing, professional, blended team of matrix resource drawing on specialist research technology or research administration professionals but also calling on the University's deep pool of enterprise change professionals as needed. You will also establish a structured framework for research change, whilst also recognising the unique and specialised nature of research environments. The Candidate A proven portfolio, programme or change leader, with a background in a research-driven sector, you will have demonstrable experience delivering complex, multi-stakeholder programmes of technology-enabled business change. Energetic, pro-active and politically astute yet possessing the gravitas and intellectual horsepower to engage, credibly, with a diverse and challenging academic research and professional services stakeholder group. You will bring clear experience demonstrating the value of crafting structured and prioritised portfolios of business change aligned with organisational objectives. Outcomes-driven and focused, you will be an inspiring leader with the ability to help teams improve, adopt structure and best practice in project methodology, without becoming dogmatic. You will have a track record of working across boundaries and enthusing traditional project delivery teams. You should also have experience balancing a clear vision for change with flexibility, coupled with a laser focus on delivering measurable benefits for researchers. To explore this opportunity, please click this link: or contact Alex Richardson on or via for a confidential discussion about this compelling opportunity. Closing date: 3rd May 2026 - Midnight
Apr 17, 2026
Full time
Role: Director of Portfolio - Research Enablement Company: University of Manchester Location: Manchester City Centre, Hybrid Working Salary: Up to £110,000 plus USS Pension This is a critical portfolio and change leadership role that will coordinate and optimise the delivery of research-facing change across the University in alignment with the Manchester 2035 strategic vision. As a senior leader within Research and Business Engagement, and a key partner to the Strategic Change Office and the Research Infrastructure Strategy Group (RISG), you will lead the strategic coordination, integration, and optimisation of the University's research infrastructure-spanning physical, digital, and human assets. This will include shaping key aspects of governance, delivery operating models and project standards. You will develop a coherent, structured approach to prioritisation and build a delivery capability that accelerates outcomes for Manchester's researchers, improves consistency and transparency of change output and integrates research-facing capabilities with enterprise-wide technology and change. The University of Manchester is one of the world's most influential universities, renowned for world-class research, innovation and social impact. Home to 26 Nobel Prize winners and breakthroughs from the modern computer to graphene, the University ranks highly both in the UK and globally and serves a diverse community of researchers, students and professional staff. The Role You will lead the consistent, repeatable and efficient delivery of research-facing change across a broad and diverse range of enabling services. Working in partnership with an executive team comprising academic and technical experts, you will establish a shared delivery framework, common governance and a clear prioritisation mechanism for how, and why, we deliver change to Manchester's research population. You will play a key role in the creation and marshalling of demand and be a credible figurehead for research change at Manchester. You will proactively engage across our diverse and complex stakeholder community to build positive peer-to-peer relationships, both in research and across the wider University landscape at all levels. You will lead the proactive management of resources within the RISG portfolio. You will create a high-performing, professional, blended team of matrix resource drawing on specialist research technology or research administration professionals but also calling on the University's deep pool of enterprise change professionals as needed. You will also establish a structured framework for research change, whilst also recognising the unique and specialised nature of research environments. The Candidate A proven portfolio, programme or change leader, with a background in a research-driven sector, you will have demonstrable experience delivering complex, multi-stakeholder programmes of technology-enabled business change. Energetic, pro-active and politically astute yet possessing the gravitas and intellectual horsepower to engage, credibly, with a diverse and challenging academic research and professional services stakeholder group. You will bring clear experience demonstrating the value of crafting structured and prioritised portfolios of business change aligned with organisational objectives. Outcomes-driven and focused, you will be an inspiring leader with the ability to help teams improve, adopt structure and best practice in project methodology, without becoming dogmatic. You will have a track record of working across boundaries and enthusing traditional project delivery teams. You should also have experience balancing a clear vision for change with flexibility, coupled with a laser focus on delivering measurable benefits for researchers. To explore this opportunity, please click this link: or contact Alex Richardson on or via for a confidential discussion about this compelling opportunity. Closing date: 3rd May 2026 - Midnight
Head of Event Operations £50,000 - £70,000 Base + Bonus Hybrid Oxfordshire Leading b2b events business based in Oxford seeks a highly talented Head of Event Operations to join their team working across their leading conferences, exhibitions and networking events. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Profile Required: Head of Operations An established track record of delivering international, large scale and complex b2b events - conferences / exhibitions Ideally experience running international events Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management and able to demonstrate coaching and people development. Experience in venue and supplier contracting and negotiation Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Apr 17, 2026
Full time
Head of Event Operations £50,000 - £70,000 Base + Bonus Hybrid Oxfordshire Leading b2b events business based in Oxford seeks a highly talented Head of Event Operations to join their team working across their leading conferences, exhibitions and networking events. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Profile Required: Head of Operations An established track record of delivering international, large scale and complex b2b events - conferences / exhibitions Ideally experience running international events Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management and able to demonstrate coaching and people development. Experience in venue and supplier contracting and negotiation Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
MCS Group is working exclusively with a fast-growing SaaS business that's helping global organisations simplify complex finance, tax and regulatory reporting. Their platform is used by senior finance leaders worldwide, and they're just getting started. They're now looking for a Junior Application Support Analyst to join their client support team. This is a brilliant opportunity for someone who enjoys problem-solving, working with data, and building strong client relationships in a modern tech environment. What you'll be doing: Acting as the first point of contact for client queries and incidents Logging, prioritising and resolving support tickets in line with SLAs Troubleshooting issues and working closely with internal teams to find solutions Communicating clearly with clients via email, phone and video Supporting onboarding, training sessions and webinars Contributing to knowledge base articles and continuous improvement What they're looking for: Experience with service desk tools (e.g. Zendesk, Jira, Freshdesk) Strong Excel skills and an interest in data (SQL is a bonus) Previous experience in application support or software support. Clear communicator who can explain technical issues simply Naturally organised, detail-focused and calm under pressure Curious mindset with a willingness to learn and develop Why it's worth a conversation: Hybrid working (circa 3 days per week) with a great team culture Strong benefits package including healthcare, gym support and bonus perks Clear progression opportunities in a scaling tech business A supportive environment where your ideas and development genuinely matter Salary Up to £30,000 depending on experience. To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Chris Busby, Associate Director - IT Recruitment, at MCS Group Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles All conversations will be treated in the strictest of confidence.
Apr 17, 2026
Full time
MCS Group is working exclusively with a fast-growing SaaS business that's helping global organisations simplify complex finance, tax and regulatory reporting. Their platform is used by senior finance leaders worldwide, and they're just getting started. They're now looking for a Junior Application Support Analyst to join their client support team. This is a brilliant opportunity for someone who enjoys problem-solving, working with data, and building strong client relationships in a modern tech environment. What you'll be doing: Acting as the first point of contact for client queries and incidents Logging, prioritising and resolving support tickets in line with SLAs Troubleshooting issues and working closely with internal teams to find solutions Communicating clearly with clients via email, phone and video Supporting onboarding, training sessions and webinars Contributing to knowledge base articles and continuous improvement What they're looking for: Experience with service desk tools (e.g. Zendesk, Jira, Freshdesk) Strong Excel skills and an interest in data (SQL is a bonus) Previous experience in application support or software support. Clear communicator who can explain technical issues simply Naturally organised, detail-focused and calm under pressure Curious mindset with a willingness to learn and develop Why it's worth a conversation: Hybrid working (circa 3 days per week) with a great team culture Strong benefits package including healthcare, gym support and bonus perks Clear progression opportunities in a scaling tech business A supportive environment where your ideas and development genuinely matter Salary Up to £30,000 depending on experience. To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Chris Busby, Associate Director - IT Recruitment, at MCS Group Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles All conversations will be treated in the strictest of confidence.
IT Technician - Wandsworth, London £32,500 + 30 days holiday + Bank Holidays + Pension + Life Insurance Excellent opportunity for an IT Technician looking for a varied, hands on role within a supportive school environment, where you will play a key part in maintaining and improving day to day IT operations. This organization operates within the education sector and has built a strong reputation for delivering outstanding outcomes within a nurturing and inclusive environment. They are well established and place a strong emphasis on staff wellbeing, collaboration and long term development. This role will see you acting as the primary on site IT support, working closely with the Head of IT and external providers. You will be responsible for handling support requests, maintaining systems and devices, and ensuring the smooth running of classroom and administrative technology across the school. The ideal candidate will have experience providing IT support in a multi user environment, with knowledge of Microsoft 365 and a broad understanding of both Windows and Apple systems. You will be a strong communicator, comfortable supporting users of varying technical ability, and keen to develop your skills further. This is a fantastic opportunity to join a forward thinking organization where you can contribute to IT improvement projects, gain exposure to a wide range of technologies and enjoy a positive, community focused working environment. The Role: IT Technician providing first line and some second line support across the school Manage and respond to support requests, troubleshooting hardware, software and connectivity issues Support Microsoft 365, Active Directory and user account administration Assist with Apple device management using MDM tools such as Jamf and Apple School Manager Support classroom and AV technology including iPads, projectors, smartboards and audio systems Assist with IT setup for school events such as assemblies and performances Monitor systems, backups and network alerts, escalating issues where required Maintain IT asset inventory and documentation, supporting hardware lifecycle management Contribute to IT improvement projects and system upgrades Onsite role in Wandsworth The Person: Experience in an IT support or IT Technician role within a multi user environment Knowledge of Microsoft 365, Windows and Apple operating systems Strong troubleshooting skills with a logical and methodical approach Ability to learn new systems and technologies quickly Experience within education or a similar environment is desirable Based within a commutable distance of Wandsworth and happy to work onsite Reference Number: BBBH271344 We are an equal opportunities company and welcome applications from all suitable candidates.
Apr 17, 2026
Full time
IT Technician - Wandsworth, London £32,500 + 30 days holiday + Bank Holidays + Pension + Life Insurance Excellent opportunity for an IT Technician looking for a varied, hands on role within a supportive school environment, where you will play a key part in maintaining and improving day to day IT operations. This organization operates within the education sector and has built a strong reputation for delivering outstanding outcomes within a nurturing and inclusive environment. They are well established and place a strong emphasis on staff wellbeing, collaboration and long term development. This role will see you acting as the primary on site IT support, working closely with the Head of IT and external providers. You will be responsible for handling support requests, maintaining systems and devices, and ensuring the smooth running of classroom and administrative technology across the school. The ideal candidate will have experience providing IT support in a multi user environment, with knowledge of Microsoft 365 and a broad understanding of both Windows and Apple systems. You will be a strong communicator, comfortable supporting users of varying technical ability, and keen to develop your skills further. This is a fantastic opportunity to join a forward thinking organization where you can contribute to IT improvement projects, gain exposure to a wide range of technologies and enjoy a positive, community focused working environment. The Role: IT Technician providing first line and some second line support across the school Manage and respond to support requests, troubleshooting hardware, software and connectivity issues Support Microsoft 365, Active Directory and user account administration Assist with Apple device management using MDM tools such as Jamf and Apple School Manager Support classroom and AV technology including iPads, projectors, smartboards and audio systems Assist with IT setup for school events such as assemblies and performances Monitor systems, backups and network alerts, escalating issues where required Maintain IT asset inventory and documentation, supporting hardware lifecycle management Contribute to IT improvement projects and system upgrades Onsite role in Wandsworth The Person: Experience in an IT support or IT Technician role within a multi user environment Knowledge of Microsoft 365, Windows and Apple operating systems Strong troubleshooting skills with a logical and methodical approach Ability to learn new systems and technologies quickly Experience within education or a similar environment is desirable Based within a commutable distance of Wandsworth and happy to work onsite Reference Number: BBBH271344 We are an equal opportunities company and welcome applications from all suitable candidates.
This role offers an excellent opportunity lead an incredible team of credit hire handlers. The main purpose of the Team Leader is to encourage, mentor and develop all members of the team technically to enable them to achieve their maximum potential. To lead the team to meet objectives and deliver their work standards as agreed in the client's SLA, while delivering against KPI's and targets with a view to continuously improving the quality of the teams work. This is a fantastic opportunity to become part of an incredible team and have an input in to our strategies and assist in developing them from a tactical perspective. Key Responsibilities •Being accountable for the operational performance of a team, with targets aligned to;•Individual handler productivity•Attainment of client KPIs including SLA management and indemnity spend•Robust control of internal billing procedures•Authority based technical supervision of credit hire arguments•Being effective in managing the expectations of their immediate line manager and delivery of objectives on a continuous basis•Monitoring the caseloads and capacity of team members, distributing files or tasks and implementation of necessary contingency planning•Maximising the personal development of team members, identifying training needs and creation of succession planning•Providing an 'environment' where team members feel motivated and deliver excellence•Monitoring weekly and monthly financial management information of the team and managing the performance of team members against Key Performance Indicators•Ensuring the adherence to strategies of claims handling by individual claimant firms and CHOs. This will include providing feedback to the Business Unit Director & Tactical Director to articulate challenges faced and relevant successes.•Managing team members according to the firm's policies and employment laws and ensuring that HR procedures are followed such as appraisals, discipline and grievances.•Effectively deal with complaints through agreed handling processes.•Speaking with clients and developing relationships with key stakeholders.•To ensure compliance with the SRA Standards and Regulations•Adhere to the Keoghs ValuesWorking Hours35 hours per week worked 9am and 5pm Mondays to Fridays inclusive with 1 hour for lunch Skills, Knowledge and Expertise •Has an understanding and previous management experience of credit hire claims•A track record of high performance in KPI driven environments•Ability to produce and interpret performance reports of the team and its individual members•Excellent listening and verbal communication skills•Ability to relate to people as individuals and understand their particular needs in terms of direction, delegation, learning style etc•Ability to influence others•Ability to remain calm under pressure•Ability to take constructive feedback and set personal goals for continuous improvementAbility to remain fair and objective at all timesValuesOur culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do; We are dynamic We are connected We are innovative We succeed together Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Apr 17, 2026
Full time
This role offers an excellent opportunity lead an incredible team of credit hire handlers. The main purpose of the Team Leader is to encourage, mentor and develop all members of the team technically to enable them to achieve their maximum potential. To lead the team to meet objectives and deliver their work standards as agreed in the client's SLA, while delivering against KPI's and targets with a view to continuously improving the quality of the teams work. This is a fantastic opportunity to become part of an incredible team and have an input in to our strategies and assist in developing them from a tactical perspective. Key Responsibilities •Being accountable for the operational performance of a team, with targets aligned to;•Individual handler productivity•Attainment of client KPIs including SLA management and indemnity spend•Robust control of internal billing procedures•Authority based technical supervision of credit hire arguments•Being effective in managing the expectations of their immediate line manager and delivery of objectives on a continuous basis•Monitoring the caseloads and capacity of team members, distributing files or tasks and implementation of necessary contingency planning•Maximising the personal development of team members, identifying training needs and creation of succession planning•Providing an 'environment' where team members feel motivated and deliver excellence•Monitoring weekly and monthly financial management information of the team and managing the performance of team members against Key Performance Indicators•Ensuring the adherence to strategies of claims handling by individual claimant firms and CHOs. This will include providing feedback to the Business Unit Director & Tactical Director to articulate challenges faced and relevant successes.•Managing team members according to the firm's policies and employment laws and ensuring that HR procedures are followed such as appraisals, discipline and grievances.•Effectively deal with complaints through agreed handling processes.•Speaking with clients and developing relationships with key stakeholders.•To ensure compliance with the SRA Standards and Regulations•Adhere to the Keoghs ValuesWorking Hours35 hours per week worked 9am and 5pm Mondays to Fridays inclusive with 1 hour for lunch Skills, Knowledge and Expertise •Has an understanding and previous management experience of credit hire claims•A track record of high performance in KPI driven environments•Ability to produce and interpret performance reports of the team and its individual members•Excellent listening and verbal communication skills•Ability to relate to people as individuals and understand their particular needs in terms of direction, delegation, learning style etc•Ability to influence others•Ability to remain calm under pressure•Ability to take constructive feedback and set personal goals for continuous improvementAbility to remain fair and objective at all timesValuesOur culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do; We are dynamic We are connected We are innovative We succeed together Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
A market-leading wholesaler in Preston is seeking an IT Support professional to provide 1st & 2nd line support for hardware, software, and peripherals. The role requires strong analytical skills, effective communication, and attention to detail. Candidates should be familiar with technical tools including Microsoft Windows Server and Active Directory. This full-time, in-office position offers a salary between £28,000 and £30,000 along with benefits such as holidays and a pension scheme.
Apr 17, 2026
Full time
A market-leading wholesaler in Preston is seeking an IT Support professional to provide 1st & 2nd line support for hardware, software, and peripherals. The role requires strong analytical skills, effective communication, and attention to detail. Candidates should be familiar with technical tools including Microsoft Windows Server and Active Directory. This full-time, in-office position offers a salary between £28,000 and £30,000 along with benefits such as holidays and a pension scheme.
Preston Full-time Permanent We are a market leading, family run wholesaler/manufacturer supplying specialist retailers, contractors and interior designers with window furnishing products, both off the shelf and made to measure. Our business has grown year on year, we have a passion to continue growing the business and re-invest profits into refreshing our product range and improving infrastructure. The Role Provide 1st & 2nd line support to users for all PC hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software / hardware supplier where necessary. Manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing information to users on the progress of outstanding support calls and ensuring messages are passed on to the relevant people. Maintain the IT Department's technical documentation, guidelines and procedures to ensure they are up to date. Deploy and maintain PCs and associated peripherals including the redeployment of existing equipment to agreed standards, by performing upgrades, new installations and carrying out routine procedures. Create user accounts for new starters on AD, Email systems and ERP systems. Complete daily checklist to identify any issues early. Any issues discovered need to be resolved as per SLA's. Install and configure operating systems and other software to agreed standards. Assist in the compilation and maintenance of an accurate inventory of hardware and software. Provide at all times a professional, courteous and rapid response to individual users. About You Good analytical and problem solving skills. Ability to manage own workload and prioritise jobs appropriately. Ability to research unfamiliar topics and to keep knowledge up to date with current technology. Ability to handle confidential information. Good communication skills, even when under pressure. Attention to detail. Ability to follow established IT policies and procedures. Willingness to develop role as business grows. Technical Knowledge Required Microsoft Windows Server Active Directory Office 365 Microsoft Windows 11/10 iOS PC/laptop hardware Multifunction, plotter, laser and label printers Server/storage hardware Virtualisation technology Networking - switches, routers, wireless and VPN IP Telephony Benefits £28,000 - £30,000 25 days holidays plus bank holidays Monday - Friday 08.30am - 5pm - in office role Free on site parking Pension schemeCycle to scheme work, gym onsite Hardship fund Simply Health Plan - which gives costs towards opticians, dentist, physiotherapy etc Not ready to apply? If you're looking for some more information, then please give us a call Speak to Amy Hutcheson Principal Consultant T: E:
Apr 17, 2026
Full time
Preston Full-time Permanent We are a market leading, family run wholesaler/manufacturer supplying specialist retailers, contractors and interior designers with window furnishing products, both off the shelf and made to measure. Our business has grown year on year, we have a passion to continue growing the business and re-invest profits into refreshing our product range and improving infrastructure. The Role Provide 1st & 2nd line support to users for all PC hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software / hardware supplier where necessary. Manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing information to users on the progress of outstanding support calls and ensuring messages are passed on to the relevant people. Maintain the IT Department's technical documentation, guidelines and procedures to ensure they are up to date. Deploy and maintain PCs and associated peripherals including the redeployment of existing equipment to agreed standards, by performing upgrades, new installations and carrying out routine procedures. Create user accounts for new starters on AD, Email systems and ERP systems. Complete daily checklist to identify any issues early. Any issues discovered need to be resolved as per SLA's. Install and configure operating systems and other software to agreed standards. Assist in the compilation and maintenance of an accurate inventory of hardware and software. Provide at all times a professional, courteous and rapid response to individual users. About You Good analytical and problem solving skills. Ability to manage own workload and prioritise jobs appropriately. Ability to research unfamiliar topics and to keep knowledge up to date with current technology. Ability to handle confidential information. Good communication skills, even when under pressure. Attention to detail. Ability to follow established IT policies and procedures. Willingness to develop role as business grows. Technical Knowledge Required Microsoft Windows Server Active Directory Office 365 Microsoft Windows 11/10 iOS PC/laptop hardware Multifunction, plotter, laser and label printers Server/storage hardware Virtualisation technology Networking - switches, routers, wireless and VPN IP Telephony Benefits £28,000 - £30,000 25 days holidays plus bank holidays Monday - Friday 08.30am - 5pm - in office role Free on site parking Pension schemeCycle to scheme work, gym onsite Hardship fund Simply Health Plan - which gives costs towards opticians, dentist, physiotherapy etc Not ready to apply? If you're looking for some more information, then please give us a call Speak to Amy Hutcheson Principal Consultant T: E:
1st Line Technical Support Analyst: Bristol-Based Role Role Summary As a 1st Line Technical Support Analyst, you are the first point of contact for clients requiring IT assistance within our Managed Service Provider (MSP) environment. Your primary responsibility is to deliver exceptional customer service, achieve high first-time-fix rates, and ensure incidents and service requests are handled swiftly, professionally, and in alignment with our SLAs. Site visits may occasionally be required as an exception rather than a routine responsibility, typically for simple troubleshooting or hardware swaps when remote resolution is not possible. This may also include a full-day on-site for one of our customers. Key Responsibilities Act as the first point of contact for all incoming technical issues. Troubleshoot and resolve common IT issues, including login failures, software errors, hardware faults, and network connectivity. Perform structured triage and capture accurate information. Aim for high first-time fix rates. Escalate unresolved issues with clear notes. Handle account creation, password resets, mailbox updates, and software installations. Customer Experience & Communication Communicate clearly with users. Provide ticket updates and maintain ownership. Operational & Platform Tasks Use PSA/RMM tools, action monitoring alerts, support maintenance tasks, and maintain asset records. Create/update knowledge articles. Flag recurring issues. Technical Skills Microsoft 365 admin Active Directory Basic networking (DNS, DHCP, VPN, Wi-Fi) Remote tools & PSA platforms Endpoint security principles Soft Skills Calm under pressure Strong organisation and prioritisation Listening & problem solving Team player with a growth mindset KPIs First-time fix rate SLA adherence CSAT feedback
Apr 17, 2026
Full time
1st Line Technical Support Analyst: Bristol-Based Role Role Summary As a 1st Line Technical Support Analyst, you are the first point of contact for clients requiring IT assistance within our Managed Service Provider (MSP) environment. Your primary responsibility is to deliver exceptional customer service, achieve high first-time-fix rates, and ensure incidents and service requests are handled swiftly, professionally, and in alignment with our SLAs. Site visits may occasionally be required as an exception rather than a routine responsibility, typically for simple troubleshooting or hardware swaps when remote resolution is not possible. This may also include a full-day on-site for one of our customers. Key Responsibilities Act as the first point of contact for all incoming technical issues. Troubleshoot and resolve common IT issues, including login failures, software errors, hardware faults, and network connectivity. Perform structured triage and capture accurate information. Aim for high first-time fix rates. Escalate unresolved issues with clear notes. Handle account creation, password resets, mailbox updates, and software installations. Customer Experience & Communication Communicate clearly with users. Provide ticket updates and maintain ownership. Operational & Platform Tasks Use PSA/RMM tools, action monitoring alerts, support maintenance tasks, and maintain asset records. Create/update knowledge articles. Flag recurring issues. Technical Skills Microsoft 365 admin Active Directory Basic networking (DNS, DHCP, VPN, Wi-Fi) Remote tools & PSA platforms Endpoint security principles Soft Skills Calm under pressure Strong organisation and prioritisation Listening & problem solving Team player with a growth mindset KPIs First-time fix rate SLA adherence CSAT feedback
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️ We're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Apr 17, 2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️ We're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️ We're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Apr 17, 2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️ We're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️ We're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Apr 17, 2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️ We're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
A Managed Service Provider in Bristol seeks a 1st Line Technical Support Analyst to provide exceptional IT assistance, ensuring high first-time-fix rates. As the first point of contact, you will troubleshoot IT issues and escalate as necessary while maintaining clear communication with clients. Strong skills in Microsoft 365, Active Directory, and networking are required, alongside excellent soft skills. This role promises a dynamic work environment focused on customer service excellence.
Apr 16, 2026
Full time
A Managed Service Provider in Bristol seeks a 1st Line Technical Support Analyst to provide exceptional IT assistance, ensuring high first-time-fix rates. As the first point of contact, you will troubleshoot IT issues and escalate as necessary while maintaining clear communication with clients. Strong skills in Microsoft 365, Active Directory, and networking are required, alongside excellent soft skills. This role promises a dynamic work environment focused on customer service excellence.
