We are the Environment Agency. We protect and improve the environment. Acting to reduce the impacts of a changing climate on people and wildlife is at the heart of everything we do. We reduce the risks to people, properties and businesses from flooding and coastal erosion. We protect and improve the quality of water, making sure there is enough for people, businesses, agriculture and the environment. Our work helps to ensure people can enjoy the water environment through angling and navigation. We look after land quality, promote sustainable land management, and help protect and enhance wildlife habitats. We work closely with businesses to help them comply with environmental regulations. The Deputy Director for Engineering and Standards plays a key role in the Environment Agency. This role is accountable for managing and assuring the application of the engineering and asset management data and technical standards. The role is interesting and varied, the Deputy Director leads on external relationships with many of the EA's partners and stakeholders, has a significant impact on England's FCRM, navigation and water infrastructure, and leads the Agency's Asset Management Technical Authority. This is an exciting role for an innovative and technical leader with a passion for utilising their expertise and working across the breadth of engineering disciplines to enhance the country's resilience through effective asset management. Essential criteria: Will have held, or demonstrated the capability to hold, a senior accountable engineering role in a major complex infrastructure or allied safety critical programme. Strong technical experience assuring significant scale programmes of engineering construction as well as maintenance, operation and/or decommissioning. Excellent stakeholder (both internal and external) management skills with strong customer management and persuasion skills An in-depth understanding of the UK legislative and policy environment relating to asset management. Significant experience of managing and/or influencing governance. Experience of strategic oversight and contextual technical support and leadership on innovative/sensitive/ contentious multi discipline-technical and engineering principles. A proven track record in confidently communicating technical ideas to any audience. Recognition as a role model in the strategic leadership of multi-disciplinary standards, safety and the environment. Educational Requirements: Degree in an appropriate engineering discipline (e.g. civil, infrastructure, mechanical, or electrical engineering (BEng/BSc or MEng), with further learning to Master's level as required for Chartered Engineer registration under UK-SPEC. Professional Qualification Requirements: Chartered Engineer (CEng) status, (completion of accredited qualifications and professional development under UK-SPEC) or equivalent professional registration from an internationally recognised engineering body. Desirable criteria: Institute of Asset Management Diploma or equivalent. Status of a Fellow of an Engineering Institution. Understanding of reservoirs, bridges and land drainage law. Location: National, any EA office Grade Rate: £81,000 Candidates will have the opportunity to find out more about the role as there will be a virtual briefing session on Friday, 29 th Aug from 10-11 am. Invitations can be acquired by emailing: Please note that this is not part of the formal assessment process; it is intended to give candidates the opportunity to learn more about the appointment and the Environment Agency. The deadline for applications is: Sunday 14 th September at 23:59 pm Please download the candidate brief for further information on the role and how to apply.
Nov 30, 2025
Full time
We are the Environment Agency. We protect and improve the environment. Acting to reduce the impacts of a changing climate on people and wildlife is at the heart of everything we do. We reduce the risks to people, properties and businesses from flooding and coastal erosion. We protect and improve the quality of water, making sure there is enough for people, businesses, agriculture and the environment. Our work helps to ensure people can enjoy the water environment through angling and navigation. We look after land quality, promote sustainable land management, and help protect and enhance wildlife habitats. We work closely with businesses to help them comply with environmental regulations. The Deputy Director for Engineering and Standards plays a key role in the Environment Agency. This role is accountable for managing and assuring the application of the engineering and asset management data and technical standards. The role is interesting and varied, the Deputy Director leads on external relationships with many of the EA's partners and stakeholders, has a significant impact on England's FCRM, navigation and water infrastructure, and leads the Agency's Asset Management Technical Authority. This is an exciting role for an innovative and technical leader with a passion for utilising their expertise and working across the breadth of engineering disciplines to enhance the country's resilience through effective asset management. Essential criteria: Will have held, or demonstrated the capability to hold, a senior accountable engineering role in a major complex infrastructure or allied safety critical programme. Strong technical experience assuring significant scale programmes of engineering construction as well as maintenance, operation and/or decommissioning. Excellent stakeholder (both internal and external) management skills with strong customer management and persuasion skills An in-depth understanding of the UK legislative and policy environment relating to asset management. Significant experience of managing and/or influencing governance. Experience of strategic oversight and contextual technical support and leadership on innovative/sensitive/ contentious multi discipline-technical and engineering principles. A proven track record in confidently communicating technical ideas to any audience. Recognition as a role model in the strategic leadership of multi-disciplinary standards, safety and the environment. Educational Requirements: Degree in an appropriate engineering discipline (e.g. civil, infrastructure, mechanical, or electrical engineering (BEng/BSc or MEng), with further learning to Master's level as required for Chartered Engineer registration under UK-SPEC. Professional Qualification Requirements: Chartered Engineer (CEng) status, (completion of accredited qualifications and professional development under UK-SPEC) or equivalent professional registration from an internationally recognised engineering body. Desirable criteria: Institute of Asset Management Diploma or equivalent. Status of a Fellow of an Engineering Institution. Understanding of reservoirs, bridges and land drainage law. Location: National, any EA office Grade Rate: £81,000 Candidates will have the opportunity to find out more about the role as there will be a virtual briefing session on Friday, 29 th Aug from 10-11 am. Invitations can be acquired by emailing: Please note that this is not part of the formal assessment process; it is intended to give candidates the opportunity to learn more about the appointment and the Environment Agency. The deadline for applications is: Sunday 14 th September at 23:59 pm Please download the candidate brief for further information on the role and how to apply.
LOCATION: Head Office, Units 1-6, Old Station, Higham, Bury St Edmunds REPORTING TO: Lead Electrician RESPONSIBLE FOR: Electrical installations within domestic properties. The Company Aran Insulation, part of AgilityEco, is an award-winning, industry leading organisation striving to improve energy efficiency of homes throughout the UK. Passionate about improving quality of life and reducing for customers the cost of living, the company's goal is to reduce carbon emissions of UK households. A dynamic company going through a growth and development period. Aran Insulation is committed to developing its staff through training and progression, giving them the tools and opportunities to excel. Job Role The role of the Renewables Electrician / Electrical Installer will be responsible for undertaking installations of Solar PV, Mechanical ventilation and Electric Storage heaters. Together with our team assisting in all paperwork being completed and lodged ensuring full compliance to MCS and Building Regulations. With this, we are looking to bring on-board an experienced and qualified Electrician that is confident in offering great customer service to our clients. This is an exciting time to be part of the growth and development within the company, giving you the opportunity to expand your career and advance your technical development. Your skills and qualifications also will also initially be required to survey, design and install your own jobs. Reporting into the Technical Manager you will be responsible for delivering installation projects on time and to budget. A keen eye for detail and ability to handle multiple projects and customers is required. A positive, proactive, professional and process driven attitude are key to you succeeding in this role. Key Responsibilities Install, test, and commission photovoltaic (PV) solar panel systems to industry standards. Assist with the layout, mounting, and wiring of solar PV systems on rooftops and ground-mounted structures. Design of heating systems and Solar PV systems to customer parameters Carry out electrical modifications including the installation, relocation, or amendment of plug sockets, switches, and lighting fixtures. Ensure compliance with MCS regulations and complete the registration of installations Install and commission mechanical ventilation systems, electrical storage heaters as required. Perform electrical safety checks and ensure full compliance with BS7671 Wiring Regulations. Work closely with office staff and installers to ensure smooth workflow and timely project completion. Maintain accurate records of installations, maintenance, and repairs Diagnose and resolve functionality and safety issues in electrical systems. Plan, design, and install electrical control, wiring, and lighting systems for both indoor and outdoor environments. Inspect and test electrical systems, including components such as fuses, transformers, and circuit breakers. Remain up to date with changes to relevant building codes and safety regulations. Ensure all electrical systems comply with national safety standards and regulations. Essential: Knowledge of Installing Solar PV and MCS regulations Understanding of Health and Safety requirements on site Experience installing within domestic customer homes Excellent communication skills, able to clearly explain information in person, over the phone, and in writing Genuine passion for the renewable energy sector and a commitment to sustainable solutions Professionalism Team player Self-motivated NICEIC qualified Electrician BS 7671: 2018 Requirements for Electrical Installations (18th Edition) qualification Desirable: Familiar with MEV, ESH, ASHP Confident in testing, fault-finding, and commissioning electrical systems BPEC Solar PV systems Benefits: Bereavement leave Company events Company pension Free parking On-site parking Referral programme Sick pay Schedule: Monday to Friday No weekends This is a description of the job as it is constituted at the date shown. It is the practice of Aran Insulation Limited to periodically examine Job Descriptions, update them and ensure that they relate to the job performed, or to incorporate any proposed changes. The MD, and management team of Aran Insulation Limited will conduct this procedure in consultation with the post holder. In these circumstances it will be the aim to reach agreement on reasonable changes, but if agreement is not possible, management reserves the right to make changes to your job description following consultation. Note: This is a description of the job as it is constituted at the date shown. It is the practice of Aran Insulation Limited to periodically review Job Descriptions to ensure they relate to the job performed, or to incorporate any proposed changes. Aran Insulation Limited is fully committed to Equality, Diversity and Inclusion in all areas of our business including the appointment of staff. We ensure that applicants who meet our shortlisting criteria are invited to our recruitment process. Due to the nature of our work, we undertake criminal record checks with the Disclosure and Barring Service for all successful applicants, and periodically thereafter. Should an applicant not satisfy our background checks any conditional offer of employment or employment may be withdrawn. Description prepared by: Craig Thomson (Director of Operations) Description approved by: Mark Randall (Managing Director) Date: 17/04/2025 Job Types: Full-time, Permanent Pay: £35,000.00-£40,000.00 per year Benefits: Bereavement leave Company car Company events Free parking On-site parking Referral programme Sick pay Licence/Certification: NICEIC (required) Work Location: In person
Nov 29, 2025
Full time
LOCATION: Head Office, Units 1-6, Old Station, Higham, Bury St Edmunds REPORTING TO: Lead Electrician RESPONSIBLE FOR: Electrical installations within domestic properties. The Company Aran Insulation, part of AgilityEco, is an award-winning, industry leading organisation striving to improve energy efficiency of homes throughout the UK. Passionate about improving quality of life and reducing for customers the cost of living, the company's goal is to reduce carbon emissions of UK households. A dynamic company going through a growth and development period. Aran Insulation is committed to developing its staff through training and progression, giving them the tools and opportunities to excel. Job Role The role of the Renewables Electrician / Electrical Installer will be responsible for undertaking installations of Solar PV, Mechanical ventilation and Electric Storage heaters. Together with our team assisting in all paperwork being completed and lodged ensuring full compliance to MCS and Building Regulations. With this, we are looking to bring on-board an experienced and qualified Electrician that is confident in offering great customer service to our clients. This is an exciting time to be part of the growth and development within the company, giving you the opportunity to expand your career and advance your technical development. Your skills and qualifications also will also initially be required to survey, design and install your own jobs. Reporting into the Technical Manager you will be responsible for delivering installation projects on time and to budget. A keen eye for detail and ability to handle multiple projects and customers is required. A positive, proactive, professional and process driven attitude are key to you succeeding in this role. Key Responsibilities Install, test, and commission photovoltaic (PV) solar panel systems to industry standards. Assist with the layout, mounting, and wiring of solar PV systems on rooftops and ground-mounted structures. Design of heating systems and Solar PV systems to customer parameters Carry out electrical modifications including the installation, relocation, or amendment of plug sockets, switches, and lighting fixtures. Ensure compliance with MCS regulations and complete the registration of installations Install and commission mechanical ventilation systems, electrical storage heaters as required. Perform electrical safety checks and ensure full compliance with BS7671 Wiring Regulations. Work closely with office staff and installers to ensure smooth workflow and timely project completion. Maintain accurate records of installations, maintenance, and repairs Diagnose and resolve functionality and safety issues in electrical systems. Plan, design, and install electrical control, wiring, and lighting systems for both indoor and outdoor environments. Inspect and test electrical systems, including components such as fuses, transformers, and circuit breakers. Remain up to date with changes to relevant building codes and safety regulations. Ensure all electrical systems comply with national safety standards and regulations. Essential: Knowledge of Installing Solar PV and MCS regulations Understanding of Health and Safety requirements on site Experience installing within domestic customer homes Excellent communication skills, able to clearly explain information in person, over the phone, and in writing Genuine passion for the renewable energy sector and a commitment to sustainable solutions Professionalism Team player Self-motivated NICEIC qualified Electrician BS 7671: 2018 Requirements for Electrical Installations (18th Edition) qualification Desirable: Familiar with MEV, ESH, ASHP Confident in testing, fault-finding, and commissioning electrical systems BPEC Solar PV systems Benefits: Bereavement leave Company events Company pension Free parking On-site parking Referral programme Sick pay Schedule: Monday to Friday No weekends This is a description of the job as it is constituted at the date shown. It is the practice of Aran Insulation Limited to periodically examine Job Descriptions, update them and ensure that they relate to the job performed, or to incorporate any proposed changes. The MD, and management team of Aran Insulation Limited will conduct this procedure in consultation with the post holder. In these circumstances it will be the aim to reach agreement on reasonable changes, but if agreement is not possible, management reserves the right to make changes to your job description following consultation. Note: This is a description of the job as it is constituted at the date shown. It is the practice of Aran Insulation Limited to periodically review Job Descriptions to ensure they relate to the job performed, or to incorporate any proposed changes. Aran Insulation Limited is fully committed to Equality, Diversity and Inclusion in all areas of our business including the appointment of staff. We ensure that applicants who meet our shortlisting criteria are invited to our recruitment process. Due to the nature of our work, we undertake criminal record checks with the Disclosure and Barring Service for all successful applicants, and periodically thereafter. Should an applicant not satisfy our background checks any conditional offer of employment or employment may be withdrawn. Description prepared by: Craig Thomson (Director of Operations) Description approved by: Mark Randall (Managing Director) Date: 17/04/2025 Job Types: Full-time, Permanent Pay: £35,000.00-£40,000.00 per year Benefits: Bereavement leave Company car Company events Free parking On-site parking Referral programme Sick pay Licence/Certification: NICEIC (required) Work Location: In person
We are the Environment Agency. We protect and improve the environment. Acting to reduce the impacts of a changing climate on people and wildlife is at the heart of everything we do. We reduce the risks to people, properties and businesses from flooding and coastal erosion. We protect and improve the quality of water, making sure there is enough for people, businesses, agriculture and the environment. Our work helps to ensure people can enjoy the water environment through angling and navigation. We look after land quality, promote sustainable land management, and help protect and enhance wildlife habitats. We work closely with businesses to help them comply with environmental regulations. The Deputy Director for Engineering and Standards plays a key role in the Environment Agency. This role is accountable for managing and assuring the application of the engineering and asset management data and technical standards. The role is interesting and varied, the Deputy Director leads on external relationships with many of the EA's partners and stakeholders, has a significant impact on England's FCRM, navigation and water infrastructure, and leads the Agency's Asset Management Technical Authority. This is an exciting role for an innovative and technical leader with a passion for utilising their expertise and working across the breadth of engineering disciplines to enhance the country's resilience through effective asset management. Essential criteria: Will have held, or demonstrated the capability to hold, a senior accountable engineering role in a major complex infrastructure or allied safety critical programme. Strong technical experience assuring significant scale programmes of engineering construction as well as maintenance, operation and/or decommissioning. Excellent stakeholder (both internal and external) management skills with strong customer management and persuasion skills An in-depth understanding of the UK legislative and policy environment relating to asset management. Significant experience of managing and/or influencing governance. Experience of strategic oversight and contextual technical support and leadership on innovative/sensitive/ contentious multi discipline-technical and engineering principles. A proven track record in confidently communicating technical ideas to any audience. Recognition as a role model in the strategic leadership of multi-disciplinary standards, safety and the environment. Educational Requirements: Degree in an appropriate engineering discipline (e.g. civil, infrastructure, mechanical, or electrical engineering (BEng/BSc or MEng), with further learning to Master's level as required for Chartered Engineer registration under UK-SPEC. Professional Qualification Requirements: Chartered Engineer (CEng) status, (completion of accredited qualifications and professional development under UK-SPEC) or equivalent professional registration from an internationally recognised engineering body. Desirable criteria: Institute of Asset Management Diploma or equivalent. Status of a Fellow of an Engineering Institution. Understanding of reservoirs, bridges and land drainage law. Location: National, any EA office Grade Rate: £81,000 Candidates will have the opportunity to find out more about the role as there will be a virtual briefing session on Friday, 29 th Aug from 10-11 am. Invitations can be acquired by emailing: Please note that this is not part of the formal assessment process; it is intended to give candidates the opportunity to learn more about the appointment and the Environment Agency. The deadline for applications is: Sunday 14 th September at 23:59 pm Please download the candidate brief for further information on the role and how to apply.
Nov 29, 2025
Full time
We are the Environment Agency. We protect and improve the environment. Acting to reduce the impacts of a changing climate on people and wildlife is at the heart of everything we do. We reduce the risks to people, properties and businesses from flooding and coastal erosion. We protect and improve the quality of water, making sure there is enough for people, businesses, agriculture and the environment. Our work helps to ensure people can enjoy the water environment through angling and navigation. We look after land quality, promote sustainable land management, and help protect and enhance wildlife habitats. We work closely with businesses to help them comply with environmental regulations. The Deputy Director for Engineering and Standards plays a key role in the Environment Agency. This role is accountable for managing and assuring the application of the engineering and asset management data and technical standards. The role is interesting and varied, the Deputy Director leads on external relationships with many of the EA's partners and stakeholders, has a significant impact on England's FCRM, navigation and water infrastructure, and leads the Agency's Asset Management Technical Authority. This is an exciting role for an innovative and technical leader with a passion for utilising their expertise and working across the breadth of engineering disciplines to enhance the country's resilience through effective asset management. Essential criteria: Will have held, or demonstrated the capability to hold, a senior accountable engineering role in a major complex infrastructure or allied safety critical programme. Strong technical experience assuring significant scale programmes of engineering construction as well as maintenance, operation and/or decommissioning. Excellent stakeholder (both internal and external) management skills with strong customer management and persuasion skills An in-depth understanding of the UK legislative and policy environment relating to asset management. Significant experience of managing and/or influencing governance. Experience of strategic oversight and contextual technical support and leadership on innovative/sensitive/ contentious multi discipline-technical and engineering principles. A proven track record in confidently communicating technical ideas to any audience. Recognition as a role model in the strategic leadership of multi-disciplinary standards, safety and the environment. Educational Requirements: Degree in an appropriate engineering discipline (e.g. civil, infrastructure, mechanical, or electrical engineering (BEng/BSc or MEng), with further learning to Master's level as required for Chartered Engineer registration under UK-SPEC. Professional Qualification Requirements: Chartered Engineer (CEng) status, (completion of accredited qualifications and professional development under UK-SPEC) or equivalent professional registration from an internationally recognised engineering body. Desirable criteria: Institute of Asset Management Diploma or equivalent. Status of a Fellow of an Engineering Institution. Understanding of reservoirs, bridges and land drainage law. Location: National, any EA office Grade Rate: £81,000 Candidates will have the opportunity to find out more about the role as there will be a virtual briefing session on Friday, 29 th Aug from 10-11 am. Invitations can be acquired by emailing: Please note that this is not part of the formal assessment process; it is intended to give candidates the opportunity to learn more about the appointment and the Environment Agency. The deadline for applications is: Sunday 14 th September at 23:59 pm Please download the candidate brief for further information on the role and how to apply.
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Nov 29, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Nov 29, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Nov 29, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Nov 29, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Nov 29, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Nov 29, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
I'm working with a highly respected recruitment agency who are looking for an experienced Legal Recruitment Consultant to join their specialist legal division. This is an excellent opportunity for an ambitious recruiter to work with top-tier law firms, in-house legal teams, and legal professionals across Northern Ireland and beyond. Key Responsibilities Develop and maintain relationships with law firms, corporate legal departments, and in-house legal teams Identify new business opportunities within the legal sector Conduct client visits and meetings with Partners, HR Directors, and hiring managers Provide market intelligence on salary trends, candidate availability, and competitor activity Candidate Management Source and attract high-caliber legal professionals including Solicitors, Barristers, Paralegals, and Legal Support staff Build relationships with qualified lawyers across various practice areas Conduct detailed interviews assessing technical expertise, cultural fit, and career aspirations Provide career coaching and market insights to legal professionals Maintain a strong pipeline of active and passive candidates 360 Recruitment Delivery Manage the full recruitment cycle from vacancy briefing to offer acceptance and beyond Match candidates to opportunities based on practice area expertise, seniority, and career goals Coordinate interviews, prepare candidates, and manage detailed feedback Experience & Skills Minimum 2 years' experience in legal recruitment (agency side preferred) Strong understanding of the legal market including practice areas such as Corporate/Commercial, Litigation, Property, Private Client, Employment, etc. Proven track record of billing and business development within legal recruitment Knowledge of the legal profession structure (trainee through to Partner level) Experience managing the full 360 recruitment process Desirable Requirements Existing network of legal contacts within Northern Ireland Experience recruiting for both private practice and in-house positions Knowledge of both permanent and interim/contract legal recruitment Understanding of the Belfast, Dublin, or wider UK legal markets What's On Offer Uncapped commission structure with excellent OTE potential Performance-based bonuses and quarterly incentives Rewards and recognition schemes for high achievers Career Development Clear progression route to Senior Consultant, Principal Consultant, and Management Specialist training in legal recruitment best practices Support from experienced leadership team Benefits & Work Environment Modern office facilities in a convenient location Hybrid/flexible working arrangements Regular team social events and networking opportunities Investment in business development tools and professional networks Collaborative and supportive team culture About the Agency My client is an established recruitment business with a strong presence in the professional services sector. Their legal division works with leading law firms, commercial organizations, and public sector bodies, placing legal professionals at all levels from newly qualified through to Partner and General Counsel positions. They're known for their professional approach, market expertise, and the quality of their consultant training and development. This is a business that understands the legal market and provides genuine support to help consultants build successful careers.
Nov 28, 2025
Full time
I'm working with a highly respected recruitment agency who are looking for an experienced Legal Recruitment Consultant to join their specialist legal division. This is an excellent opportunity for an ambitious recruiter to work with top-tier law firms, in-house legal teams, and legal professionals across Northern Ireland and beyond. Key Responsibilities Develop and maintain relationships with law firms, corporate legal departments, and in-house legal teams Identify new business opportunities within the legal sector Conduct client visits and meetings with Partners, HR Directors, and hiring managers Provide market intelligence on salary trends, candidate availability, and competitor activity Candidate Management Source and attract high-caliber legal professionals including Solicitors, Barristers, Paralegals, and Legal Support staff Build relationships with qualified lawyers across various practice areas Conduct detailed interviews assessing technical expertise, cultural fit, and career aspirations Provide career coaching and market insights to legal professionals Maintain a strong pipeline of active and passive candidates 360 Recruitment Delivery Manage the full recruitment cycle from vacancy briefing to offer acceptance and beyond Match candidates to opportunities based on practice area expertise, seniority, and career goals Coordinate interviews, prepare candidates, and manage detailed feedback Experience & Skills Minimum 2 years' experience in legal recruitment (agency side preferred) Strong understanding of the legal market including practice areas such as Corporate/Commercial, Litigation, Property, Private Client, Employment, etc. Proven track record of billing and business development within legal recruitment Knowledge of the legal profession structure (trainee through to Partner level) Experience managing the full 360 recruitment process Desirable Requirements Existing network of legal contacts within Northern Ireland Experience recruiting for both private practice and in-house positions Knowledge of both permanent and interim/contract legal recruitment Understanding of the Belfast, Dublin, or wider UK legal markets What's On Offer Uncapped commission structure with excellent OTE potential Performance-based bonuses and quarterly incentives Rewards and recognition schemes for high achievers Career Development Clear progression route to Senior Consultant, Principal Consultant, and Management Specialist training in legal recruitment best practices Support from experienced leadership team Benefits & Work Environment Modern office facilities in a convenient location Hybrid/flexible working arrangements Regular team social events and networking opportunities Investment in business development tools and professional networks Collaborative and supportive team culture About the Agency My client is an established recruitment business with a strong presence in the professional services sector. Their legal division works with leading law firms, commercial organizations, and public sector bodies, placing legal professionals at all levels from newly qualified through to Partner and General Counsel positions. They're known for their professional approach, market expertise, and the quality of their consultant training and development. This is a business that understands the legal market and provides genuine support to help consultants build successful careers.
Your new company We have an exciting opportunity for a long-standing business are who continuing to expand and grow their successful business. To this end, they are seeking a Contracts Manager to support projects to ensure technical, commercial and scheduling commitments are met. Your new role Reporting to the site's Commercial Director, you will receive and process project enquiries, break down en click apply for full job details
Nov 28, 2025
Full time
Your new company We have an exciting opportunity for a long-standing business are who continuing to expand and grow their successful business. To this end, they are seeking a Contracts Manager to support projects to ensure technical, commercial and scheduling commitments are met. Your new role Reporting to the site's Commercial Director, you will receive and process project enquiries, break down en click apply for full job details
I am delighted to be recruiting for my client, one of the leading suppliers to major retailers and supermarkets in the UK. My client has a reputation for undisputed quality, outstanding compliance, and first-class design and production. This position will lead the technical team to ensure product quality, fit, and compliance across all customer accounts click apply for full job details
Nov 28, 2025
Full time
I am delighted to be recruiting for my client, one of the leading suppliers to major retailers and supermarkets in the UK. My client has a reputation for undisputed quality, outstanding compliance, and first-class design and production. This position will lead the technical team to ensure product quality, fit, and compliance across all customer accounts click apply for full job details
FTC 4 - 6 Months My client is seeking an experienced Account Director to lead and stabilise a large, nationwide facilities management contract during a period of transition and transformation on a FTC. This role will oversee full FM services across major UK sites and manage a significant operational team while driving service continuity and change initiatives click apply for full job details
Nov 28, 2025
Full time
FTC 4 - 6 Months My client is seeking an experienced Account Director to lead and stabilise a large, nationwide facilities management contract during a period of transition and transformation on a FTC. This role will oversee full FM services across major UK sites and manage a significant operational team while driving service continuity and change initiatives click apply for full job details
Who We Are Fixatex Ltd is a family-run electrical services provider built on trust, teamwork, and technical excellence. Established in 2000, we have proudly supported clients across London and the Southeast for over two decades. Operating from our head office, warehouse, and purpose-built training centre in Hertford, we deliver high-quality electrical services while continuously developing and supporting our people. Our Values We re looking for people who consistently uphold and reflect our values: CARE LIKE IT S FAMILY We treat every home, colleague, and customer with the same care and respect we give our own. OWNERSHIP AT EVERY LEVEL We take pride in our work, own our decisions, and deliver results by consistently making the right choices. ONE TEAM WITH INTEGRITY We show up as a united team, supporting each other, our clients, and their customers with respect and professionalism. KEEP RAISING THE BAR We strive for continuous improvement: better quality, better service, and better results, done right the first time. The Role We are looking for an experienced and motivated Electrical Testing & Inspection Engineer to join our growing team predominantly within South / Southwest London with the core hours being Monday to Friday 08:00 - 17:00. You will be carrying out Fixed wiring testing (EICRs) in a variety of properties, predominantly in the communal areas of housing association/local council properties and in sheltered accommodation schemes. The post holder will also be required to complete required remedial works, including small installation works such as 3 phase distribution board replacements. The post holder may also at times be required to complete fixed wiring testing and inspection within domestic units. Key Responsibilities Complete EICR s and carry out necessary remedial works to current standards and client specifications Carry out electrical testing, inspection, installation and maintenance works as required. Have a good understanding of electrical systems and be able to identify/ report faults. Interpret electrical / site drawings when necessary Ensure safe working procedures in accordance with the current health and safety regulations and all other relevant regulations. Fill out all paperwork and/or use the Oneserve / Easy Cert applications accurately and in a timely manner Communicate with clients, residents and colleagues when required. Deliver exceptional customer service Adhere to any company policy To undertake any training provided by the company To Support any business change for the benefit of the company Any ad-hoc duties as reasonably instructed by your line manager or directors What We re Looking For Extensive knowledge of the testing and inspection procedure. Experience of working with 3 phase electrical systems Electrical installation experience Experience in the completion of electrical certification. Experience of fault finding Accurate reporting of works undertaken/further works required Experience of working from mobile devices is essential to complete job sheets electronically in an accurate and timely manner. Good practical skills Good communication skills Administrative skills Positive attitude and time keeping What You Will Have City and Guilds NVQ level 3 electrotechnical qualification or equivalent AM2 practical assessment preferred City and Guilds 2391-51 or equivalent City and Guilds 2382-18 BSth Edition update. What We Offer At Fixatex, we believe great work deserves great rewards. You can expect: Competitive salary based on experience Private healthcare contribution Increasing holiday allowance with length of service Company vehicle with private mileage allowance and fuel card Supportive sick pay and wellbeing policies Test equipment and PPE provided Access to a fully stocked warehouse Ongoing training and development in our purpose-built training centre Clear progression opportunities A genuine team environment where everyone s input matters A supportive workplace that recognises the need for flexibility Regular team events and celebrations £1000 employee referral scheme If you re a qualified, motivated electrical professional who values quality work, teamwork, and long-term growth, we d love to hear from you. Apply today and become part of the Fixatex family.
Nov 28, 2025
Full time
Who We Are Fixatex Ltd is a family-run electrical services provider built on trust, teamwork, and technical excellence. Established in 2000, we have proudly supported clients across London and the Southeast for over two decades. Operating from our head office, warehouse, and purpose-built training centre in Hertford, we deliver high-quality electrical services while continuously developing and supporting our people. Our Values We re looking for people who consistently uphold and reflect our values: CARE LIKE IT S FAMILY We treat every home, colleague, and customer with the same care and respect we give our own. OWNERSHIP AT EVERY LEVEL We take pride in our work, own our decisions, and deliver results by consistently making the right choices. ONE TEAM WITH INTEGRITY We show up as a united team, supporting each other, our clients, and their customers with respect and professionalism. KEEP RAISING THE BAR We strive for continuous improvement: better quality, better service, and better results, done right the first time. The Role We are looking for an experienced and motivated Electrical Testing & Inspection Engineer to join our growing team predominantly within South / Southwest London with the core hours being Monday to Friday 08:00 - 17:00. You will be carrying out Fixed wiring testing (EICRs) in a variety of properties, predominantly in the communal areas of housing association/local council properties and in sheltered accommodation schemes. The post holder will also be required to complete required remedial works, including small installation works such as 3 phase distribution board replacements. The post holder may also at times be required to complete fixed wiring testing and inspection within domestic units. Key Responsibilities Complete EICR s and carry out necessary remedial works to current standards and client specifications Carry out electrical testing, inspection, installation and maintenance works as required. Have a good understanding of electrical systems and be able to identify/ report faults. Interpret electrical / site drawings when necessary Ensure safe working procedures in accordance with the current health and safety regulations and all other relevant regulations. Fill out all paperwork and/or use the Oneserve / Easy Cert applications accurately and in a timely manner Communicate with clients, residents and colleagues when required. Deliver exceptional customer service Adhere to any company policy To undertake any training provided by the company To Support any business change for the benefit of the company Any ad-hoc duties as reasonably instructed by your line manager or directors What We re Looking For Extensive knowledge of the testing and inspection procedure. Experience of working with 3 phase electrical systems Electrical installation experience Experience in the completion of electrical certification. Experience of fault finding Accurate reporting of works undertaken/further works required Experience of working from mobile devices is essential to complete job sheets electronically in an accurate and timely manner. Good practical skills Good communication skills Administrative skills Positive attitude and time keeping What You Will Have City and Guilds NVQ level 3 electrotechnical qualification or equivalent AM2 practical assessment preferred City and Guilds 2391-51 or equivalent City and Guilds 2382-18 BSth Edition update. What We Offer At Fixatex, we believe great work deserves great rewards. You can expect: Competitive salary based on experience Private healthcare contribution Increasing holiday allowance with length of service Company vehicle with private mileage allowance and fuel card Supportive sick pay and wellbeing policies Test equipment and PPE provided Access to a fully stocked warehouse Ongoing training and development in our purpose-built training centre Clear progression opportunities A genuine team environment where everyone s input matters A supportive workplace that recognises the need for flexibility Regular team events and celebrations £1000 employee referral scheme If you re a qualified, motivated electrical professional who values quality work, teamwork, and long-term growth, we d love to hear from you. Apply today and become part of the Fixatex family.
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Senior Strategic Environmental Policy Specialist Role ID: 203146 Directorate: Evidence, Policy and Permitting Team: Integrated Approaches for Nature, Climate and People Location: Aberystwyth Grade/Salary range 8: £52,268 - £57,726 Working pattern: Full time Contract type: Fixed-Term Appointment (FTA) Closing date: 16/12/2025 The role You will develop and manage a new, cross-cutting programme of policy and advice that supports the sustainable management of natural resource (SMNR) as part of NRW's Natural Resource Management Service. The programme is intended to encourage integration of nature, climate and people across NRW's work and covers a range of policy areas including: climate change, biodiversity, SMNR, wellbeing, access to and enjoyment of nature and the outdoors, environmental assessment, land use planning, landscape and energy. You will provide strategic environmental policy advice within NRW and to Welsh and UK Government. You will act as senior specialist advisor for the Natural Resource Management Service on a range of collaborative work areas with other Services in NRW, for example on sustainable finance. You will act as our primary point of contact with the new Office of Environmental Governance for Wales supporting effective environmental governance for Wales. You will also manage a range of other strategic external relationships. This opportunity will be offered as a Fixed Term Appointment (FTA) until 29 May 2026 with the possibility of being made permanent. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Mary Lewis at mary.lewis(A)cyfoethnaturiolcymru.gov.uk Interviews will take place through Microsoft Teams Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. This role meets the criteria for sponsorship under the UK Skilled Worker Visa route. Natural Resources Wales welcomes applications from non-UK citizens who are eligible to apply under this route, subject to confirmation by the Home Office. Please note that the organisation does not cover the cost of the visa itself, including any associated fees for dependants. The applicant must still meet the UK Skilled Worker Visa Eligibility and Requirement. For further information, please visit: About us The post in part of the Natural Resource Management Policy Department, and reports to the Manager of the Integrated Approaches for Nature Climate, and People. The Department also includes three further Groups focussed on strategic environmental advice on the three ecosystems - land, water and marine. We are a dispersed set of colleagues, based across Wales, working in a hybrid manner in a range of offices and at home. We come together on line and in person to deliver work and to develop our working relationships. The post will require travel to NRW and other offices in Wales and from time to time, elsewhere in the UK. What you will do Be the principal point of contact with the Office of Environmental Governance for Wales to share information and work together on environmental governance, engagement and other strategic project work. Develop policies, Strategies, Plans and Programmes for a wide portfolio of disciplines related to Integrated Approaches across nature, climate and people, including requirements of Welsh legislation, and drive collaboration and integration with other relevant areas of policy, strategy, plans, programmes, funding mechanisms and development planning. Identify and manage organisational and reputational risks, relating to the Integrated Approaches Programme displaying sound judgement and good political awareness in decision making. Specifically lead on the mentoring and coaching of Advisors within the Integrated Approaches for Nature, Climate and People Group to ensure that the team has sufficient technical and legislative resilience for your assigned area of work. Retain ownership and oversight of NRM Service Integrated Approaches policy area (a) to ensure integrity of NRW approaches with Welsh Government and Central Government and (b) through a programme and service led approach in NRW that supports strategic and operational delivery of policies and programmes. Provide advice to WG and other bodies in Wales and the UK as appropriate, and in-turn review and advise on the produced policy, plans and strategies. Review and oversight of evidence needs and opportunities, commission evidence & project manage complex evidence projects, in line with the agreed evidence programme. Contribute to task and finish groups, related to environmental governance, international engagement and strategic project work, to prepare defined products as required. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method . Extensive knowledge of Welsh, UK and EU legislation and Policy drivers related to environmental governance, regulation and the environment. Experience in informing and influencing government departments/regulators, preferably on environmental issues. Knowledge and practical understanding of how to overcome the complex priorities, drivers and barriers faced by NRW, partners and stakeholders involved in delivering natural resources and the environment outcomes in Wales. Experience of working at a national level, managing a portfolio of work programmes related to environmental policy and national or international engagement. In-depth understanding of environmental governance and the complex range of drivers and barriers to delivery. Ability to work at pace and have a track record of delivery. Experience of working in a programme and project management environment with Programme and Project Management experience and/or qualifications. Welsh Language level requirements Essential: Level A1 - Entry level Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We re passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. Unless otherwise stated in the Role section of this advert, Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a bilingual organisation which complies with the Welsh Language Standards . Welsh language skills are considered an asset to NRW and we encourage and support staff to learn, develop and use their Welsh language skills. You are welcome to apply for any vacancy in Welsh or English and any application submitted will be treated equally. Applications are welcome from individuals who work part time, as part of a job share or who work full time. . click apply for full job details
Nov 28, 2025
Contractor
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Senior Strategic Environmental Policy Specialist Role ID: 203146 Directorate: Evidence, Policy and Permitting Team: Integrated Approaches for Nature, Climate and People Location: Aberystwyth Grade/Salary range 8: £52,268 - £57,726 Working pattern: Full time Contract type: Fixed-Term Appointment (FTA) Closing date: 16/12/2025 The role You will develop and manage a new, cross-cutting programme of policy and advice that supports the sustainable management of natural resource (SMNR) as part of NRW's Natural Resource Management Service. The programme is intended to encourage integration of nature, climate and people across NRW's work and covers a range of policy areas including: climate change, biodiversity, SMNR, wellbeing, access to and enjoyment of nature and the outdoors, environmental assessment, land use planning, landscape and energy. You will provide strategic environmental policy advice within NRW and to Welsh and UK Government. You will act as senior specialist advisor for the Natural Resource Management Service on a range of collaborative work areas with other Services in NRW, for example on sustainable finance. You will act as our primary point of contact with the new Office of Environmental Governance for Wales supporting effective environmental governance for Wales. You will also manage a range of other strategic external relationships. This opportunity will be offered as a Fixed Term Appointment (FTA) until 29 May 2026 with the possibility of being made permanent. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Mary Lewis at mary.lewis(A)cyfoethnaturiolcymru.gov.uk Interviews will take place through Microsoft Teams Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. This role meets the criteria for sponsorship under the UK Skilled Worker Visa route. Natural Resources Wales welcomes applications from non-UK citizens who are eligible to apply under this route, subject to confirmation by the Home Office. Please note that the organisation does not cover the cost of the visa itself, including any associated fees for dependants. The applicant must still meet the UK Skilled Worker Visa Eligibility and Requirement. For further information, please visit: About us The post in part of the Natural Resource Management Policy Department, and reports to the Manager of the Integrated Approaches for Nature Climate, and People. The Department also includes three further Groups focussed on strategic environmental advice on the three ecosystems - land, water and marine. We are a dispersed set of colleagues, based across Wales, working in a hybrid manner in a range of offices and at home. We come together on line and in person to deliver work and to develop our working relationships. The post will require travel to NRW and other offices in Wales and from time to time, elsewhere in the UK. What you will do Be the principal point of contact with the Office of Environmental Governance for Wales to share information and work together on environmental governance, engagement and other strategic project work. Develop policies, Strategies, Plans and Programmes for a wide portfolio of disciplines related to Integrated Approaches across nature, climate and people, including requirements of Welsh legislation, and drive collaboration and integration with other relevant areas of policy, strategy, plans, programmes, funding mechanisms and development planning. Identify and manage organisational and reputational risks, relating to the Integrated Approaches Programme displaying sound judgement and good political awareness in decision making. Specifically lead on the mentoring and coaching of Advisors within the Integrated Approaches for Nature, Climate and People Group to ensure that the team has sufficient technical and legislative resilience for your assigned area of work. Retain ownership and oversight of NRM Service Integrated Approaches policy area (a) to ensure integrity of NRW approaches with Welsh Government and Central Government and (b) through a programme and service led approach in NRW that supports strategic and operational delivery of policies and programmes. Provide advice to WG and other bodies in Wales and the UK as appropriate, and in-turn review and advise on the produced policy, plans and strategies. Review and oversight of evidence needs and opportunities, commission evidence & project manage complex evidence projects, in line with the agreed evidence programme. Contribute to task and finish groups, related to environmental governance, international engagement and strategic project work, to prepare defined products as required. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method . Extensive knowledge of Welsh, UK and EU legislation and Policy drivers related to environmental governance, regulation and the environment. Experience in informing and influencing government departments/regulators, preferably on environmental issues. Knowledge and practical understanding of how to overcome the complex priorities, drivers and barriers faced by NRW, partners and stakeholders involved in delivering natural resources and the environment outcomes in Wales. Experience of working at a national level, managing a portfolio of work programmes related to environmental policy and national or international engagement. In-depth understanding of environmental governance and the complex range of drivers and barriers to delivery. Ability to work at pace and have a track record of delivery. Experience of working in a programme and project management environment with Programme and Project Management experience and/or qualifications. Welsh Language level requirements Essential: Level A1 - Entry level Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We re passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. Unless otherwise stated in the Role section of this advert, Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a bilingual organisation which complies with the Welsh Language Standards . Welsh language skills are considered an asset to NRW and we encourage and support staff to learn, develop and use their Welsh language skills. You are welcome to apply for any vacancy in Welsh or English and any application submitted will be treated equally. Applications are welcome from individuals who work part time, as part of a job share or who work full time. . click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Join us as a Senior Manager in our Business Restructuring team, where your focus will be primarily on proactively managing advisory assignments. You'll manage complex client engagements, whilst supporting junior colleagues to ensure they grow and succeed. Alongside this you will continue to develop your existing relevant technical and accountancy knowledge through on-the-job experience and a variety of training opportunities. In addition, there are a range of opportunities to become involved in business development initiatives. This role is responsible to a designated director or partner on specific cases and ultimately to a dedicated people manager. The Business Restructuring team works on a wide variety of dynamic projects and the candidate will receive exposure to a large number of assignments. This is an exciting opportunity for anyone looking for a constant variety of unique challenges. What We're Looking For: Relevant professional qualification (ICAEW/ACCA, and an insolvency qualification is a plus but not essential). A demonstrable track record at Manager/Senior Manager level. Strong working knowledge of Excel, PowerPoint. Excellent written and numerical skills. Good organisational skills to manage your time effectively. Willingness to learn and embrace new challenges. Self-motivated and enthusiastic team player. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Nov 28, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Join us as a Senior Manager in our Business Restructuring team, where your focus will be primarily on proactively managing advisory assignments. You'll manage complex client engagements, whilst supporting junior colleagues to ensure they grow and succeed. Alongside this you will continue to develop your existing relevant technical and accountancy knowledge through on-the-job experience and a variety of training opportunities. In addition, there are a range of opportunities to become involved in business development initiatives. This role is responsible to a designated director or partner on specific cases and ultimately to a dedicated people manager. The Business Restructuring team works on a wide variety of dynamic projects and the candidate will receive exposure to a large number of assignments. This is an exciting opportunity for anyone looking for a constant variety of unique challenges. What We're Looking For: Relevant professional qualification (ICAEW/ACCA, and an insolvency qualification is a plus but not essential). A demonstrable track record at Manager/Senior Manager level. Strong working knowledge of Excel, PowerPoint. Excellent written and numerical skills. Good organisational skills to manage your time effectively. Willingness to learn and embrace new challenges. Self-motivated and enthusiastic team player. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
OPUS PEOPLE SOLUTIONS GROUP LIMITED
Bromsgrove, Worcestershire
Lead Financial Strategy Across Two Councils Director of Finance (Section 151 Officer) Contract: Interim 6-month FTC, potential extension Location: West Midlands (Flexible working attend offices as when business needs) Salary: Up to £118,694 (pro-rata for 6-month FTC) Closing Date: 02/12/2025 Are you a seasoned finance leader with the technical expertise and the ability to roll up your sleeves? We are partn click apply for full job details
Nov 28, 2025
Contractor
Lead Financial Strategy Across Two Councils Director of Finance (Section 151 Officer) Contract: Interim 6-month FTC, potential extension Location: West Midlands (Flexible working attend offices as when business needs) Salary: Up to £118,694 (pro-rata for 6-month FTC) Closing Date: 02/12/2025 Are you a seasoned finance leader with the technical expertise and the ability to roll up your sleeves? We are partn click apply for full job details
Rewarding opportunity for a hands-on Semiconductor industry Director of Software Engineering with the technical expertise to deliver complex, production grade systems. Hybrid working available. Youll be a key part of cutting-edge technology development which is revolutionizing wired connectivity by enabling the building of scalable, energy efficient AI systems Worldwide click apply for full job details
Nov 28, 2025
Full time
Rewarding opportunity for a hands-on Semiconductor industry Director of Software Engineering with the technical expertise to deliver complex, production grade systems. Hybrid working available. Youll be a key part of cutting-edge technology development which is revolutionizing wired connectivity by enabling the building of scalable, energy efficient AI systems Worldwide click apply for full job details
Are you an experienced technical leader ready for your next major career move? Our client-a well-established, high-performing environmental consultancy-is seeking a Technical Director to drive business growth while providing expert oversight of environmental impact assessments (EIA) across hydrology, water resources and peatland management click apply for full job details
Nov 28, 2025
Full time
Are you an experienced technical leader ready for your next major career move? Our client-a well-established, high-performing environmental consultancy-is seeking a Technical Director to drive business growth while providing expert oversight of environmental impact assessments (EIA) across hydrology, water resources and peatland management click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Join us as a Senior Manager in our Business Restructuring team, where your focus will be primarily on proactively managing advisory assignments. You'll manage complex client engagements, whilst supporting junior colleagues to ensure they grow and succeed. Alongside this you will continue to develop your existing relevant technical and accountancy knowledge through on-the-job experience and a variety of training opportunities. In addition, there are a range of opportunities to become involved in business development initiatives. This role is responsible to a designated director or partner on specific cases and ultimately to a dedicated people manager. The Business Restructuring team works on a wide variety of dynamic projects and the candidate will receive exposure to a large number of assignments. This is an exciting opportunity for anyone looking for a constant variety of unique challenges. What We're Looking For: Relevant professional qualification (ICAEW/ACCA, and an insolvency qualification is a plus but not essential). A demonstrable track record at Manager/Senior Manager level. Strong working knowledge of Excel, PowerPoint. Excellent written and numerical skills. Good organisational skills to manage your time effectively. Willingness to learn and embrace new challenges. Self-motivated and enthusiastic team player. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Nov 28, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Join us as a Senior Manager in our Business Restructuring team, where your focus will be primarily on proactively managing advisory assignments. You'll manage complex client engagements, whilst supporting junior colleagues to ensure they grow and succeed. Alongside this you will continue to develop your existing relevant technical and accountancy knowledge through on-the-job experience and a variety of training opportunities. In addition, there are a range of opportunities to become involved in business development initiatives. This role is responsible to a designated director or partner on specific cases and ultimately to a dedicated people manager. The Business Restructuring team works on a wide variety of dynamic projects and the candidate will receive exposure to a large number of assignments. This is an exciting opportunity for anyone looking for a constant variety of unique challenges. What We're Looking For: Relevant professional qualification (ICAEW/ACCA, and an insolvency qualification is a plus but not essential). A demonstrable track record at Manager/Senior Manager level. Strong working knowledge of Excel, PowerPoint. Excellent written and numerical skills. Good organisational skills to manage your time effectively. Willingness to learn and embrace new challenges. Self-motivated and enthusiastic team player. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
