Our client is a well-established, manufacturing business based near Leeds. To support their continued development and deliver further growth they are now looking to recruit a high calibre Head of Finance to support the Finance Director and deliver effective financial control, on time and accurate reporting and detailed management information to support the strategic direction of the business. This PE backed business has demonstrated consistent growth in recent years and has a fantastic, supportive culture. The role will be hands on, providing accurate and effective financial control across the organisation with key responsibilities including but not being limited to: Ensuring smooth running of finances for the company Production of monthly management accounts and MI as required Production of Statutory accounts and liaison with auditors on all account and tax matters Management of the small finance team The successful candidate will need to be: A fully qualified Accountant with experience in the manufacturing sector Be able to demonstrate strong progression in their career to date The ability to lead, manage and develop a finance team ensuring continuous professional development, driving improvements and standards. Demonstrate a strong technical competency in financial accounting and reporting whilst also being able to produce highly accurate and insightful monthly management accounts. The role is full time, office based. Sharp Consultancy is a finance and accountancy recruitment specialist assisting accounting and finance divisions of businesses in the Yorkshire and Derbyshire area. With over 30 years' experience we pride ourselves on sourcing excellent finance professionals across all divisions of an accounts function. Candidates must be eligible to work in the UK full time without restriction. To apply please send your CV to the e-mail address stated, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications, we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please note that on this occasion your application has not been successful.
Apr 18, 2026
Full time
Our client is a well-established, manufacturing business based near Leeds. To support their continued development and deliver further growth they are now looking to recruit a high calibre Head of Finance to support the Finance Director and deliver effective financial control, on time and accurate reporting and detailed management information to support the strategic direction of the business. This PE backed business has demonstrated consistent growth in recent years and has a fantastic, supportive culture. The role will be hands on, providing accurate and effective financial control across the organisation with key responsibilities including but not being limited to: Ensuring smooth running of finances for the company Production of monthly management accounts and MI as required Production of Statutory accounts and liaison with auditors on all account and tax matters Management of the small finance team The successful candidate will need to be: A fully qualified Accountant with experience in the manufacturing sector Be able to demonstrate strong progression in their career to date The ability to lead, manage and develop a finance team ensuring continuous professional development, driving improvements and standards. Demonstrate a strong technical competency in financial accounting and reporting whilst also being able to produce highly accurate and insightful monthly management accounts. The role is full time, office based. Sharp Consultancy is a finance and accountancy recruitment specialist assisting accounting and finance divisions of businesses in the Yorkshire and Derbyshire area. With over 30 years' experience we pride ourselves on sourcing excellent finance professionals across all divisions of an accounts function. Candidates must be eligible to work in the UK full time without restriction. To apply please send your CV to the e-mail address stated, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications, we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please note that on this occasion your application has not been successful.
Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world's most prestigious and demanding clients. We focus on the professional and financial services sectors, including private equity, venture capital, and legal firms - including some of the UK's top ten law firms. We are a Microsoft Gold Partner with five Solutions Partner Designations (including Modern Work), a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. We are a pioneering and innovative organisation focusing on "cloud-first" projects, enabling, and enhancing hybrid and modern workplace capabilities for customers; we pride ourselves on our passion and expertise to deliver transformations and managed services to our customers. About the role Reporting to the Service Desk Manager, the 3rd Line Support Engineer is a senior technical specialist acting as the final escalation point for complex incidents, problems, and major incidents. You will engage directly with customers as a trusted technical authority and own and delivery of proactive managed technical services, including regular audits, health checks, and assessments. This is a role for an experienced engineer who can thinks independently, takes ownership, and can balance deep technical troubleshooting with structured, proactive service delivery. We will look for you to demonstrate success by: Ensuring escalations are resolved efficiently and correctly, with fewer repeat incidents Helping develop junior engineers to become more capable, confident, and effective professionals Effectively delivering audits and health checks, ensuring these are valued, repeatable, and impactful Ensuring that the technical risks are identified and addressed proactively Key Responsibilities Escalation Support & Technical Leadership Act as the primary escalation point for complex and high-impact incidents across managed services Lead Problem Management and Major Incident investigations, including root cause analysis (RCA) and preventative recommendations Resolve advanced Incidents, Problems, and non-standard Requests within ConnectWise Manage, working across infrastructure, cloud, and Microsoft platforms Confidently engage senior technical colleagues, Professional Services engineers, Microsoft, or third-party vendors when required Maintain high-quality, detailed ticket notes, RCA documentation, and remediation plans Act as a peer reviewer for technical changes and change control submissions, ensuring quality and risk awareness Continuously improving service quality, resilience, and security through independent analysis and recommendations Managed Technical Services Ownership Own and deliver repeatable, high-quality technical managed services, such as: Monthly or quarterly technical health checks Technical baseline reviews M365, Azure, endpoint, and infrastructure audits Configuration and best-practice assessments Produce clear, professional technical reports that translate findings into practical recommendations for clients and Account Managers Identify risks, service gaps, and improvement opportunities before they become incidents Feed recommendations into Continual Service Improvement (CSI) initiatives and service roadmaps Work closely with Service Delivery and Account Management teams to ensure audit outcomes lead to real-world improvements Client Engagement & Technical Authority Act as a technical escalation for customers during high-severity incidents or complex investigations Attend client meetings where deep technical input or explanation is required (remote or occasional on-site) Support Account Managers and Service Delivery Managers during: Technical service reviews Proposal validation and solution assurance Service transition and early-life support (hyper-care) Communicate complex technical issues clearly, calmly, and commercially to both technical and non-technical stakeholders Technical Mentoring & Knowledge Leadership Act as a technical mentor and role model for 1st and 2nd Line Engineers Coach engineers on troubleshooting techniques, diagnostic thinking, and "how to think", not just "what to do" Deliver internal lunch & learns, walkthroughs, and technical deep dives on: Recurring issues and lessons learned New technologies and changes to platforms Best-practice operational approaches Raise the overall technical maturity and confidence of the service desk Documentation, Standards & Process Improvement Create, review, and improve: Technical procedures and runbooks Known error records and troubleshooting guides Service and platform documentation Ensure documentation remains current as environments and services evolve Contribute to the ongoing improvement of service desk tooling, standards, and ways of working Represent Managed Services during project handovers and service transition, ensuring operational readiness Qualification, skills, and experience Proven experience operating as a senior or 3rd Line Engineer within a Managed Services environment Strong experience with Microsoft technologies, such as: Microsoft 365 (Exchange, Teams, SharePoint, Entra ID, Intune) Windows Server and Active Directory Azure (core services, identity, networking basics) Solid understanding of: Endpoint and device management Networking fundamentals (DNS, DHCP, TCP/IP, VPNs) Security principles and best practices Experience working with ITSM tooling (e.g. ConnectWise Manage) and ITIL-aligned processes Fluent spoken English with very good writing skills (e.g. wiring technical documentation) About the person Professional and calm demeanour Comfortable taking ownership of complex issues from investigation through to resolution and prevention A natural problem-solver who can think independently and critically rather than relying solely on runbooks Confident engaging directly with customers and internal stakeholders Passionate about innovation and improving services, not just fixing tickets Excellent communicator, both verbally and in writing Patient, approachable and respectful; ability to support colleagues and help with their professional development as well as build strong professional relationships with colleagues across the business Methodical with strong analytical and problem-solving skills High sense of urgency and accountability What we offer in return Basic salary plus bonus Sponsored development supported by industry training and certifications Incentives for passing Microsoft certifications Company pension scheme Employee Assistance Programme (wellbeing, physical, financial) Private medical insurance Income protection insurance 33 days holidays (including 8 days of bank holidays)
Apr 18, 2026
Full time
Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world's most prestigious and demanding clients. We focus on the professional and financial services sectors, including private equity, venture capital, and legal firms - including some of the UK's top ten law firms. We are a Microsoft Gold Partner with five Solutions Partner Designations (including Modern Work), a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. We are a pioneering and innovative organisation focusing on "cloud-first" projects, enabling, and enhancing hybrid and modern workplace capabilities for customers; we pride ourselves on our passion and expertise to deliver transformations and managed services to our customers. About the role Reporting to the Service Desk Manager, the 3rd Line Support Engineer is a senior technical specialist acting as the final escalation point for complex incidents, problems, and major incidents. You will engage directly with customers as a trusted technical authority and own and delivery of proactive managed technical services, including regular audits, health checks, and assessments. This is a role for an experienced engineer who can thinks independently, takes ownership, and can balance deep technical troubleshooting with structured, proactive service delivery. We will look for you to demonstrate success by: Ensuring escalations are resolved efficiently and correctly, with fewer repeat incidents Helping develop junior engineers to become more capable, confident, and effective professionals Effectively delivering audits and health checks, ensuring these are valued, repeatable, and impactful Ensuring that the technical risks are identified and addressed proactively Key Responsibilities Escalation Support & Technical Leadership Act as the primary escalation point for complex and high-impact incidents across managed services Lead Problem Management and Major Incident investigations, including root cause analysis (RCA) and preventative recommendations Resolve advanced Incidents, Problems, and non-standard Requests within ConnectWise Manage, working across infrastructure, cloud, and Microsoft platforms Confidently engage senior technical colleagues, Professional Services engineers, Microsoft, or third-party vendors when required Maintain high-quality, detailed ticket notes, RCA documentation, and remediation plans Act as a peer reviewer for technical changes and change control submissions, ensuring quality and risk awareness Continuously improving service quality, resilience, and security through independent analysis and recommendations Managed Technical Services Ownership Own and deliver repeatable, high-quality technical managed services, such as: Monthly or quarterly technical health checks Technical baseline reviews M365, Azure, endpoint, and infrastructure audits Configuration and best-practice assessments Produce clear, professional technical reports that translate findings into practical recommendations for clients and Account Managers Identify risks, service gaps, and improvement opportunities before they become incidents Feed recommendations into Continual Service Improvement (CSI) initiatives and service roadmaps Work closely with Service Delivery and Account Management teams to ensure audit outcomes lead to real-world improvements Client Engagement & Technical Authority Act as a technical escalation for customers during high-severity incidents or complex investigations Attend client meetings where deep technical input or explanation is required (remote or occasional on-site) Support Account Managers and Service Delivery Managers during: Technical service reviews Proposal validation and solution assurance Service transition and early-life support (hyper-care) Communicate complex technical issues clearly, calmly, and commercially to both technical and non-technical stakeholders Technical Mentoring & Knowledge Leadership Act as a technical mentor and role model for 1st and 2nd Line Engineers Coach engineers on troubleshooting techniques, diagnostic thinking, and "how to think", not just "what to do" Deliver internal lunch & learns, walkthroughs, and technical deep dives on: Recurring issues and lessons learned New technologies and changes to platforms Best-practice operational approaches Raise the overall technical maturity and confidence of the service desk Documentation, Standards & Process Improvement Create, review, and improve: Technical procedures and runbooks Known error records and troubleshooting guides Service and platform documentation Ensure documentation remains current as environments and services evolve Contribute to the ongoing improvement of service desk tooling, standards, and ways of working Represent Managed Services during project handovers and service transition, ensuring operational readiness Qualification, skills, and experience Proven experience operating as a senior or 3rd Line Engineer within a Managed Services environment Strong experience with Microsoft technologies, such as: Microsoft 365 (Exchange, Teams, SharePoint, Entra ID, Intune) Windows Server and Active Directory Azure (core services, identity, networking basics) Solid understanding of: Endpoint and device management Networking fundamentals (DNS, DHCP, TCP/IP, VPNs) Security principles and best practices Experience working with ITSM tooling (e.g. ConnectWise Manage) and ITIL-aligned processes Fluent spoken English with very good writing skills (e.g. wiring technical documentation) About the person Professional and calm demeanour Comfortable taking ownership of complex issues from investigation through to resolution and prevention A natural problem-solver who can think independently and critically rather than relying solely on runbooks Confident engaging directly with customers and internal stakeholders Passionate about innovation and improving services, not just fixing tickets Excellent communicator, both verbally and in writing Patient, approachable and respectful; ability to support colleagues and help with their professional development as well as build strong professional relationships with colleagues across the business Methodical with strong analytical and problem-solving skills High sense of urgency and accountability What we offer in return Basic salary plus bonus Sponsored development supported by industry training and certifications Incentives for passing Microsoft certifications Company pension scheme Employee Assistance Programme (wellbeing, physical, financial) Private medical insurance Income protection insurance 33 days holidays (including 8 days of bank holidays)
Purchasing Manager / Senior Purchasing Manager - Ingredients / Commodities This is an exciting opportunity to join the purchasing team of a global ingredients business. Reporting to the Supply Chain Director, this is a high-impact role offering both strategic responsibility and team leadership within a well-established function. The business operates at scale, sourcing large volumes of raw materials from global markets to support a diverse food customer base. Known for its quality and strong supplier partnerships, it offers a collaborative environment with clear opportunities for growth and development. The Role: You will take ownership of the procurement of key raw materials on a global basis, alongside selected indirect categories. Leading a team of three, you'll play a central role in shaping sourcing strategy, maintaining strong supplier relationships, and ensuring continuity of supply in a dynamic market. This role offers a balance of strategic input and operational delivery, with real visibility across the business. Key Responsibilities -Manage procurement of high-volume raw materials from global suppliers -Lead and develop a team of three procurement professionals -Build and maintain strong, long-term supplier relationships -Drive cost optimisation, risk management, and supply continuity -Support and implement best practice procurement processes -Work cross functionally with internal stakeholders across supply chain, technical, and commercial teams About You -Minimum 10 years' procurement experience within large, complex organisations -Strong track record managing significant spend and supplier bases -Experience in ingredients, commodities, or food-related procurement this is ESSENTIAL and only candidates with this experience will be considered -Previous team management or leadership experience -Commercially aware, with the ability to balance strategy and delivery -Strategic capability. -Confident communicator, able to influence and build credibility across the business This is a fantastic opportunity to step into a purchasing role within a global organisation that values its people. You'll have the autonomy to make an impact, lead a capable team, and further develop your career in a supportive and forward-thinking environment. As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)
Apr 18, 2026
Full time
Purchasing Manager / Senior Purchasing Manager - Ingredients / Commodities This is an exciting opportunity to join the purchasing team of a global ingredients business. Reporting to the Supply Chain Director, this is a high-impact role offering both strategic responsibility and team leadership within a well-established function. The business operates at scale, sourcing large volumes of raw materials from global markets to support a diverse food customer base. Known for its quality and strong supplier partnerships, it offers a collaborative environment with clear opportunities for growth and development. The Role: You will take ownership of the procurement of key raw materials on a global basis, alongside selected indirect categories. Leading a team of three, you'll play a central role in shaping sourcing strategy, maintaining strong supplier relationships, and ensuring continuity of supply in a dynamic market. This role offers a balance of strategic input and operational delivery, with real visibility across the business. Key Responsibilities -Manage procurement of high-volume raw materials from global suppliers -Lead and develop a team of three procurement professionals -Build and maintain strong, long-term supplier relationships -Drive cost optimisation, risk management, and supply continuity -Support and implement best practice procurement processes -Work cross functionally with internal stakeholders across supply chain, technical, and commercial teams About You -Minimum 10 years' procurement experience within large, complex organisations -Strong track record managing significant spend and supplier bases -Experience in ingredients, commodities, or food-related procurement this is ESSENTIAL and only candidates with this experience will be considered -Previous team management or leadership experience -Commercially aware, with the ability to balance strategy and delivery -Strategic capability. -Confident communicator, able to influence and build credibility across the business This is a fantastic opportunity to step into a purchasing role within a global organisation that values its people. You'll have the autonomy to make an impact, lead a capable team, and further develop your career in a supportive and forward-thinking environment. As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)
Come and join the Littlefish team! We're Hiring: Service Desk Engineer (Fluent English & French) Work location: Nottingham (Hybrid) Salary: Up to: £29,625 Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role and what you'll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in English and French to provide top-tier technical support to our contract customers. What you'll be doing: As a Service Desk Engineer, reporting into the Service Desk Team Leader, you will: Resolve technical issues related to desktops, laptops, printers, and applications. Troubleshoot and manage networks and servers. Follow Littlefish standards and meet customer-specific SLAs when handling technical queries. Provide clear communication with customers to ensure issues are resolved swiftly. What we're looking for: We need a candidate with: Fluency in English & French is required - this is a key aspect of the role! Previous experience in a 1st or 2nd line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware. Excellent customer service skills with a focus on problem-solving and communication. What we can offer you: Referral Bonus - Earn £1000 when you refer a friend to join us! Endless Learning - Get access to LinkedIn Learning with over 16,000 expert-led tutorials to help you grow your skills and reach your personal and professional goals. Healthcare Cash Plan - Includes online GP appointments, 24/7 access to qualified counsellors, and cashback on a range of general healthcare services. Casual Dress Policy - Come as you are. Company Pension Scheme - Plan for the future while living in the present. Social Events - From team outings to company-wide celebrations, we know how to have fun! 25 Days Annual Leave + Public Holidays - More time to relax and recharge. Purchase & Sale of Annual Leave - Need extra days off? We've got you covered. Life at Littlefish: Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with, and we support one another. I Have a Can-Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a option has a 'prefer not to say'.
Apr 18, 2026
Full time
Come and join the Littlefish team! We're Hiring: Service Desk Engineer (Fluent English & French) Work location: Nottingham (Hybrid) Salary: Up to: £29,625 Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role and what you'll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in English and French to provide top-tier technical support to our contract customers. What you'll be doing: As a Service Desk Engineer, reporting into the Service Desk Team Leader, you will: Resolve technical issues related to desktops, laptops, printers, and applications. Troubleshoot and manage networks and servers. Follow Littlefish standards and meet customer-specific SLAs when handling technical queries. Provide clear communication with customers to ensure issues are resolved swiftly. What we're looking for: We need a candidate with: Fluency in English & French is required - this is a key aspect of the role! Previous experience in a 1st or 2nd line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware. Excellent customer service skills with a focus on problem-solving and communication. What we can offer you: Referral Bonus - Earn £1000 when you refer a friend to join us! Endless Learning - Get access to LinkedIn Learning with over 16,000 expert-led tutorials to help you grow your skills and reach your personal and professional goals. Healthcare Cash Plan - Includes online GP appointments, 24/7 access to qualified counsellors, and cashback on a range of general healthcare services. Casual Dress Policy - Come as you are. Company Pension Scheme - Plan for the future while living in the present. Social Events - From team outings to company-wide celebrations, we know how to have fun! 25 Days Annual Leave + Public Holidays - More time to relax and recharge. Purchase & Sale of Annual Leave - Need extra days off? We've got you covered. Life at Littlefish: Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with, and we support one another. I Have a Can-Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a option has a 'prefer not to say'.
Lead the future of live experiences. Our client is an award-winning, fast-growing events agency delivering world-class experiences for global brands. From major launches to industry-defining conferences, they turn bold ideas into unforgettable moments. They are now looking for a Technical Production Director to take the lead. The Role This is a senior leadership position at the heart of delivery. You'll: Own and elevate the technical production function Lead the delivery of complex, large-scale live events Translate creative ideas into flawless technical execution Build, mentor and scale a high-performing technical team Oversee suppliers, budgets, and technical strategy You'll be the go-to expert - setting standards, driving innovation, and ensuring every project lands perfectly. What You Bring Significant experience in live events / experiential production Deep expertise across AV, lighting, staging, sound & tech delivery Proven leadership on large-scale, high-budget productions Strong commercial mindset + supplier management skills A natural leader who thrives in fast-paced, high-standard environments Why Join? Award-winning, high-growth agency environment Opportunity to shape and lead a technical production function People-first culture with high standards and strong collaboration Modern, creative HQ + flexible working (3days in, 2WFH) Genuine investment in development and progression Perks Generous holiday + BH, private healthcare, gym, travel opportunities, just to start Ready to lead technical production at a top-tier events agency? Apply now to find out more.
Apr 18, 2026
Full time
Lead the future of live experiences. Our client is an award-winning, fast-growing events agency delivering world-class experiences for global brands. From major launches to industry-defining conferences, they turn bold ideas into unforgettable moments. They are now looking for a Technical Production Director to take the lead. The Role This is a senior leadership position at the heart of delivery. You'll: Own and elevate the technical production function Lead the delivery of complex, large-scale live events Translate creative ideas into flawless technical execution Build, mentor and scale a high-performing technical team Oversee suppliers, budgets, and technical strategy You'll be the go-to expert - setting standards, driving innovation, and ensuring every project lands perfectly. What You Bring Significant experience in live events / experiential production Deep expertise across AV, lighting, staging, sound & tech delivery Proven leadership on large-scale, high-budget productions Strong commercial mindset + supplier management skills A natural leader who thrives in fast-paced, high-standard environments Why Join? Award-winning, high-growth agency environment Opportunity to shape and lead a technical production function People-first culture with high standards and strong collaboration Modern, creative HQ + flexible working (3days in, 2WFH) Genuine investment in development and progression Perks Generous holiday + BH, private healthcare, gym, travel opportunities, just to start Ready to lead technical production at a top-tier events agency? Apply now to find out more.
Gravitee is a 2025 Gartner Magic Quadrant Leader, on a mission to govern the world's intelligence. We deliver the industry's most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders like Michelin, Roche, and Blue Yonder. Why join us? The Mission: We are the first to bridge traditional API Management with the new frontier of AI Agent Security The Momentum: A high-growth Leader - combining market credibility with startup speed The DNA: We hire people who Hold Nothing Back - passionate builders who want to redefine digital infrastructure Don't just watch the AI revolution. Build the infrastructure that controls and secures it. The Role: AI is reshaping how organisations build, ship, and scale digital products and APIs are the connective tissue that makes it possible. As a Director of AI Strategy & Engineering, you'll play a critical role in shapingour Builder Experience and lead the team responsible for executing it. You will lead a squad of DevEx and Platform Engineers to build an AI-augmented ecosystem that optimises every phase of the lifecycle, from product ideation to production deployment. As a founding AI leader, you will own the end-to-end playbook for operationalising intelligence, building both the technological infrastructure and the team culture from the ground up in a dedicated, greenfield environment. What You'll Be Doing At Gravitee, impact isn't abstract, it's visible. In this role, you will: Team Leadership & Management Build the Squad: scale a high-performing team of Developer Experience and Platform Engineers. Mentorship: Foster a culture of technical excellence and user empathy, ensuring your team view internal Product Managers and Developers as their primary customers. Resource Planning: Balance the roadmap between long-term R&D (e.g., experimenting with new LLM agents) and immediate tactical fixes that unblock the engineering organisation. Strategy & Vision Define the roadmap for the Internal Developer Platform (IDP) with a "Zero-Friction" mindset. Drive the adoption of AI-native workflows by bridging the gap between cutting-edge LLM capabilities and the operational realities of a high-speed development environment. Platform Architecture & Context Engineering Lead the technical implementation of the platform. This involves integrating LLMs into our version control, issue tracking (Jira/Linear), and documentation tools. Own Context Management: Ensure our internal AI tools have the right context (codebase knowledge, historical PRDs, architecture decision records) to provide accurate, hallucination-free assistance. Workflow Acceleration For Product: Build tools that ingest user feedback and assist in drafting rigorous Product Requirement Documents (PRDs). For Engineering: Integrate coding assistants that go beyond autocomplete, enabling entire scaffolding generation based on the PRDs created in the previous step. Metrics & Reporting Define and track the "Physics of Gravitee": Speed, Velocity, and Quality. Report on AI Adoption: usage rates of internal tools, acceptance rates of AI-generated code/specs. Report on Productivity: DORA metrics (Deployment Frequency, Lead Time for Changes) and "Time-to-Spec." Your impact will be visible, measurable, and global. Essential Skills 3+ years of experience managing engineering teams (DevEx, Platform, or Tooling teams preferred). You have a track record of hiring great talent and helping them grow. 7+ years in software engineering with a recent, deep focus on Generative AI and LLMs. You understand that "building" involves writing specs just as much as writing code. You have empathy for Product Managers and Designers. Deep understanding of the SDLC (Software Development Life Cycle). Familiarity with RAG (Retrieval-Augmented Generation), Vector Databases, and Context Engineering. Data-Driven: You don't guess; you measure. You are comfortable defining KPIs and presenting them to executive leadership. Who Thrives at Gravitee At Gravitee, our growth is powered by people who bring passion to what they build, act with professionalism in how they work, and hold nothing back in their commitment to doing things well. You'll do well here if you: Care deeply about quality, clarity, and impact Are curious, adaptable, and excited by emerging technologies like AI Take ownership and follow through Value collaboration, openness, and continuous improvement Bonus points if you've worked with APIs, cloud-native platforms, AI-enabled systems, or open source, but curiosity matters most. Life at Gravitee At Gravitee, we invest in humans, not just roles. You'll get: Competitive medical coverage Pension / 401k program options Stock options - you build it, you own it 25 days holiday + in-country national holidays 3 mental health days + wellness allowance Your birthday off Professional development budget to fuel your growth Hybrid work culture with hubs across regions Quarterly team events + annual offsite at an exciting location A meaningful, progressive, global company culture that is as fun as it is hardworking Endless growth opportunities At Gravitee, we believe diverse perspectives make better products and stronger teams. At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. 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Apr 18, 2026
Full time
Gravitee is a 2025 Gartner Magic Quadrant Leader, on a mission to govern the world's intelligence. We deliver the industry's most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders like Michelin, Roche, and Blue Yonder. Why join us? The Mission: We are the first to bridge traditional API Management with the new frontier of AI Agent Security The Momentum: A high-growth Leader - combining market credibility with startup speed The DNA: We hire people who Hold Nothing Back - passionate builders who want to redefine digital infrastructure Don't just watch the AI revolution. Build the infrastructure that controls and secures it. The Role: AI is reshaping how organisations build, ship, and scale digital products and APIs are the connective tissue that makes it possible. As a Director of AI Strategy & Engineering, you'll play a critical role in shapingour Builder Experience and lead the team responsible for executing it. You will lead a squad of DevEx and Platform Engineers to build an AI-augmented ecosystem that optimises every phase of the lifecycle, from product ideation to production deployment. As a founding AI leader, you will own the end-to-end playbook for operationalising intelligence, building both the technological infrastructure and the team culture from the ground up in a dedicated, greenfield environment. What You'll Be Doing At Gravitee, impact isn't abstract, it's visible. In this role, you will: Team Leadership & Management Build the Squad: scale a high-performing team of Developer Experience and Platform Engineers. Mentorship: Foster a culture of technical excellence and user empathy, ensuring your team view internal Product Managers and Developers as their primary customers. Resource Planning: Balance the roadmap between long-term R&D (e.g., experimenting with new LLM agents) and immediate tactical fixes that unblock the engineering organisation. Strategy & Vision Define the roadmap for the Internal Developer Platform (IDP) with a "Zero-Friction" mindset. Drive the adoption of AI-native workflows by bridging the gap between cutting-edge LLM capabilities and the operational realities of a high-speed development environment. Platform Architecture & Context Engineering Lead the technical implementation of the platform. This involves integrating LLMs into our version control, issue tracking (Jira/Linear), and documentation tools. Own Context Management: Ensure our internal AI tools have the right context (codebase knowledge, historical PRDs, architecture decision records) to provide accurate, hallucination-free assistance. Workflow Acceleration For Product: Build tools that ingest user feedback and assist in drafting rigorous Product Requirement Documents (PRDs). For Engineering: Integrate coding assistants that go beyond autocomplete, enabling entire scaffolding generation based on the PRDs created in the previous step. Metrics & Reporting Define and track the "Physics of Gravitee": Speed, Velocity, and Quality. Report on AI Adoption: usage rates of internal tools, acceptance rates of AI-generated code/specs. Report on Productivity: DORA metrics (Deployment Frequency, Lead Time for Changes) and "Time-to-Spec." Your impact will be visible, measurable, and global. Essential Skills 3+ years of experience managing engineering teams (DevEx, Platform, or Tooling teams preferred). You have a track record of hiring great talent and helping them grow. 7+ years in software engineering with a recent, deep focus on Generative AI and LLMs. You understand that "building" involves writing specs just as much as writing code. You have empathy for Product Managers and Designers. Deep understanding of the SDLC (Software Development Life Cycle). Familiarity with RAG (Retrieval-Augmented Generation), Vector Databases, and Context Engineering. Data-Driven: You don't guess; you measure. You are comfortable defining KPIs and presenting them to executive leadership. Who Thrives at Gravitee At Gravitee, our growth is powered by people who bring passion to what they build, act with professionalism in how they work, and hold nothing back in their commitment to doing things well. You'll do well here if you: Care deeply about quality, clarity, and impact Are curious, adaptable, and excited by emerging technologies like AI Take ownership and follow through Value collaboration, openness, and continuous improvement Bonus points if you've worked with APIs, cloud-native platforms, AI-enabled systems, or open source, but curiosity matters most. Life at Gravitee At Gravitee, we invest in humans, not just roles. You'll get: Competitive medical coverage Pension / 401k program options Stock options - you build it, you own it 25 days holiday + in-country national holidays 3 mental health days + wellness allowance Your birthday off Professional development budget to fuel your growth Hybrid work culture with hubs across regions Quarterly team events + annual offsite at an exciting location A meaningful, progressive, global company culture that is as fun as it is hardworking Endless growth opportunities At Gravitee, we believe diverse perspectives make better products and stronger teams. At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. 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A leading events agency in Greater London seeks a Technical Production Director to lead their technical production function. Candidates should have significant experience in live events, particularly in AV, lighting, staging, and sound delivery. The role involves managing complex, large-scale events and mentoring a high-performing team. With a focus on innovation and quality, this position offers opportunities for development in a collaborative environment. Perks include generous holidays, private healthcare, and a flexible working model.
Apr 18, 2026
Full time
A leading events agency in Greater London seeks a Technical Production Director to lead their technical production function. Candidates should have significant experience in live events, particularly in AV, lighting, staging, and sound delivery. The role involves managing complex, large-scale events and mentoring a high-performing team. With a focus on innovation and quality, this position offers opportunities for development in a collaborative environment. Perks include generous holidays, private healthcare, and a flexible working model.
Proposed Interview Date: Week Commencing 20 April 2026 Closing Date: Sunday 12 April 2026 Contract Type: Temporary until 31 December 2026 Salary: FC6 £31,761.26 - £34,914.86 (Pro-Rata) Working Pattern: 36 hours per week (Monday to Friday, Tuesday to Saturday is 1 in 4) Location: Bankhead Central, Glenrothes working Fife Wide Supporting Statement As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked 'upload resumé'. Your Supporting Statement must not be a CV. More information is available on our Career site at Job Details An opportunity has arisen in the Safer Communities Team in the role of a Safer Communities Officer, working daytime Monday to Friday (Tuesday to Saturday 1 in 4) supporting residents who are affected by private space antisocial behaviour issues. You will case manage neighbour complaints to find resolutions and work as part of a team, with colleagues as well as partners to achieve this. This is a temporary position until December 2026. Key aspects of the role include: Being the initial point of contact for customers. Responding to complaints of private space ASB. Proactively gathering evidence to support and substantiate complaints of ASB. Cultivating and maintaining relationships with victims/complainers. Issuing warnings verbally and in written form to perpetrators of ASB. Case management of ongoing ASB cases through escalation process. Preparation of cases for further action where required. Managing an active caseload. Monitoring cases to ensure they are resolved. Provide advice, guidance and work in partnership with colleagues in other services in relation to ASB and neighbour disputes. Taking ownership of private space ASB in a designated geographical area and support Fife-wide issues as necessary. Operating and maintaining technically complex surveillance and noise equipment, including the use of a Noise App. Maintaining detailed records and providing written reports to Line Manager as required. The Person To work confidentially with a range of customers and have a helpful attitude. Positive work ethic and attitude. Communication and persuasive skills with the ability to remain tactful, firm and fair in potentially confrontational situations. Written communication skills. Team working skills. Ability to travel across Fife. Confident user of IT applications, showing ability to use packages effectively. A link to the role profile is included below where you will find more information about the job and the type of person we are looking for. Further Information Role Profile- When preparing your supporting statement, review the role profile and think about how you meet the essential criteria. Role Profile. How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information. Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services. Directorate Information - Council Department information. Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on Alternative Formats - Job information can be made available in alternative formats, to make a request please e-mail . For further information please contact: Suzanne Scobie -
Apr 18, 2026
Full time
Proposed Interview Date: Week Commencing 20 April 2026 Closing Date: Sunday 12 April 2026 Contract Type: Temporary until 31 December 2026 Salary: FC6 £31,761.26 - £34,914.86 (Pro-Rata) Working Pattern: 36 hours per week (Monday to Friday, Tuesday to Saturday is 1 in 4) Location: Bankhead Central, Glenrothes working Fife Wide Supporting Statement As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked 'upload resumé'. Your Supporting Statement must not be a CV. More information is available on our Career site at Job Details An opportunity has arisen in the Safer Communities Team in the role of a Safer Communities Officer, working daytime Monday to Friday (Tuesday to Saturday 1 in 4) supporting residents who are affected by private space antisocial behaviour issues. You will case manage neighbour complaints to find resolutions and work as part of a team, with colleagues as well as partners to achieve this. This is a temporary position until December 2026. Key aspects of the role include: Being the initial point of contact for customers. Responding to complaints of private space ASB. Proactively gathering evidence to support and substantiate complaints of ASB. Cultivating and maintaining relationships with victims/complainers. Issuing warnings verbally and in written form to perpetrators of ASB. Case management of ongoing ASB cases through escalation process. Preparation of cases for further action where required. Managing an active caseload. Monitoring cases to ensure they are resolved. Provide advice, guidance and work in partnership with colleagues in other services in relation to ASB and neighbour disputes. Taking ownership of private space ASB in a designated geographical area and support Fife-wide issues as necessary. Operating and maintaining technically complex surveillance and noise equipment, including the use of a Noise App. Maintaining detailed records and providing written reports to Line Manager as required. The Person To work confidentially with a range of customers and have a helpful attitude. Positive work ethic and attitude. Communication and persuasive skills with the ability to remain tactful, firm and fair in potentially confrontational situations. Written communication skills. Team working skills. Ability to travel across Fife. Confident user of IT applications, showing ability to use packages effectively. A link to the role profile is included below where you will find more information about the job and the type of person we are looking for. Further Information Role Profile- When preparing your supporting statement, review the role profile and think about how you meet the essential criteria. Role Profile. How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information. Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services. Directorate Information - Council Department information. Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on Alternative Formats - Job information can be made available in alternative formats, to make a request please e-mail . For further information please contact: Suzanne Scobie -
Corporate Tax Director - OMB Focus £11 5 ,000 + Excellent Benefits Hybrid / Kent Are you looking to take the lead in shaping a modern, ambitious corporate tax offering? This leading firm is investing heavily in its regional practices and is now seeking a commercially minded Corporate Tax Director to drive growth, elevate client service and lead a high-performing team. The Role In this key leadership position, you will: Deliver strategic, high-impact tax advice to owner-managed businesses, helping clients stay compliant while maximising efficiencies. Oversee the smooth delivery of both corporate and personal tax compliance. Build deep, trusted client relationships by providing clear, practical and tailored guidance. Lead, mentor and develop a talented tax team, fostering a collaborative, growth-focused environment. Spot opportunities for tax planning and proactively present solutions to clients. Stay ahead of legislative changes and ensure best practice across the function. Work closely with colleagues across the firm to provide a joined-up service. Play a central role in business development, supporting the continued expansion of the Kent office. About You You'll bring: A recognised tax or accountancy qualification (CTA/ACA/ACCA). Strong experience advising OMBs across both advisory and compliance. Excellent technical knowledge of UK tax legislation. Confident leadership skills with a track record of developing teams. Strong client-facing communication skills and commercial awareness. A proactive mindset with an eye for tax planning opportunities. What's on Offer £11 5 ,000 + comprehensive benefits package A permanent, senior role with clear progression in a respected Top 10 firm A supportive, people-first culture with significant scope to make your mark Hybrid working with a strong Kent presence This is a standout opportunity for an established Senior Tax Manager who wants to lead, influence and grow within a thriving regional practice. For more information: Contact: Phone: As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Apr 18, 2026
Full time
Corporate Tax Director - OMB Focus £11 5 ,000 + Excellent Benefits Hybrid / Kent Are you looking to take the lead in shaping a modern, ambitious corporate tax offering? This leading firm is investing heavily in its regional practices and is now seeking a commercially minded Corporate Tax Director to drive growth, elevate client service and lead a high-performing team. The Role In this key leadership position, you will: Deliver strategic, high-impact tax advice to owner-managed businesses, helping clients stay compliant while maximising efficiencies. Oversee the smooth delivery of both corporate and personal tax compliance. Build deep, trusted client relationships by providing clear, practical and tailored guidance. Lead, mentor and develop a talented tax team, fostering a collaborative, growth-focused environment. Spot opportunities for tax planning and proactively present solutions to clients. Stay ahead of legislative changes and ensure best practice across the function. Work closely with colleagues across the firm to provide a joined-up service. Play a central role in business development, supporting the continued expansion of the Kent office. About You You'll bring: A recognised tax or accountancy qualification (CTA/ACA/ACCA). Strong experience advising OMBs across both advisory and compliance. Excellent technical knowledge of UK tax legislation. Confident leadership skills with a track record of developing teams. Strong client-facing communication skills and commercial awareness. A proactive mindset with an eye for tax planning opportunities. What's on Offer £11 5 ,000 + comprehensive benefits package A permanent, senior role with clear progression in a respected Top 10 firm A supportive, people-first culture with significant scope to make your mark Hybrid working with a strong Kent presence This is a standout opportunity for an established Senior Tax Manager who wants to lead, influence and grow within a thriving regional practice. For more information: Contact: Phone: As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Overview Job Title: ICT Technician / Information Technology Support Officer Band: 5 Hours: 37.5 per week Contract: Approx. 6 months (with potential for extension) Location: Belfast (with travel to sites across Northern Ireland as required) The ICT Technician will be responsible for supporting and delivering a wide range of IT systems and services. As part of the IT team, the role involves providing end-user support, implementing and maintaining systems, resolving incidents, and contributing to projects that improve IT services across the organisation. Key Responsibilities Provide end-user IT support, including fault diagnosis and resolution for hardware, software, and telephony systems. Maintain and develop Active Directory, email accounts, and VOIP systems. Support smartphones, tablets, and remote access solutions (Citrix, VPNs, key fobs). Assist with installation, configuration, and management of network hardware, switches, firewalls, and traffic management systems. Respond to cybersecurity threats and deploy security measures when required. Manage and update helpdesk tickets, ensuring accurate fault logging and timely resolution. Conduct site visits for deployment, maintenance, and repair of IT and telephony equipment. Liaise with third-party suppliers for services, hardware, and software support. Participate in an out-of-hours on-call rota. Support and mentor junior staff as required. Essential Criteria Applicants must meet one of the following qualification/experience routes: Degree (or equivalent qualification) in ICT with at least 1 year's experience supporting network-based IT systems. HND (or equivalent) in ICT with at least 2 years' experience supporting network-based IT systems. At least 4 years' experience supporting network-based IT systems without a formal qualification. In addition, applicants must demonstrate: Strong knowledge of Microsoft desktop applications and Windows OS. Experience administering and troubleshooting IT networks (switches, routers, hubs). Experience with helpdesk systems. Experience with internet/intranet technologies. Full UK driving licence (or equivalent transport arrangement). Ability to participate in the IT on-call rota. Strong interpersonal and communication skills, with ability to explain technical data clearly. Ability to work independently and as part of a team, managing and prioritising workloads effectively. Desirable Criteria Additional qualifications or training in relevant ICT disciplines. Broader experience across a variety of IT systems and environments. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Recruitment Consultant Daire O'Connor at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
Apr 18, 2026
Full time
Overview Job Title: ICT Technician / Information Technology Support Officer Band: 5 Hours: 37.5 per week Contract: Approx. 6 months (with potential for extension) Location: Belfast (with travel to sites across Northern Ireland as required) The ICT Technician will be responsible for supporting and delivering a wide range of IT systems and services. As part of the IT team, the role involves providing end-user support, implementing and maintaining systems, resolving incidents, and contributing to projects that improve IT services across the organisation. Key Responsibilities Provide end-user IT support, including fault diagnosis and resolution for hardware, software, and telephony systems. Maintain and develop Active Directory, email accounts, and VOIP systems. Support smartphones, tablets, and remote access solutions (Citrix, VPNs, key fobs). Assist with installation, configuration, and management of network hardware, switches, firewalls, and traffic management systems. Respond to cybersecurity threats and deploy security measures when required. Manage and update helpdesk tickets, ensuring accurate fault logging and timely resolution. Conduct site visits for deployment, maintenance, and repair of IT and telephony equipment. Liaise with third-party suppliers for services, hardware, and software support. Participate in an out-of-hours on-call rota. Support and mentor junior staff as required. Essential Criteria Applicants must meet one of the following qualification/experience routes: Degree (or equivalent qualification) in ICT with at least 1 year's experience supporting network-based IT systems. HND (or equivalent) in ICT with at least 2 years' experience supporting network-based IT systems. At least 4 years' experience supporting network-based IT systems without a formal qualification. In addition, applicants must demonstrate: Strong knowledge of Microsoft desktop applications and Windows OS. Experience administering and troubleshooting IT networks (switches, routers, hubs). Experience with helpdesk systems. Experience with internet/intranet technologies. Full UK driving licence (or equivalent transport arrangement). Ability to participate in the IT on-call rota. Strong interpersonal and communication skills, with ability to explain technical data clearly. Ability to work independently and as part of a team, managing and prioritising workloads effectively. Desirable Criteria Additional qualifications or training in relevant ICT disciplines. Broader experience across a variety of IT systems and environments. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Recruitment Consultant Daire O'Connor at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
Information Security Manager £55,000 per annum 37 hours per week Farnham, Surrey, with opportunity for hybrid working. Cross site working required. About us Phyllis Tuckwell are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire. Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our support teams are pivotal in helping deliver our vital services, ensuring every day is precious for our patients. We are shortly opening our new hospice building, creating a modern environment designed around patients, families, and staff. Alongside this, we are investing in our digital capability to better support care, improve efficiency, and strengthen how we work as an organisation. We are seeking an Information Security Manager to shape how our information security is built into a new environment from the outset, rather than retrofitted later. Whilst good progress has already been made in our cyber security and information governance provision across the organisation, this exciting, new role will take the next step in managing and developing a more structured, consistent, and visible approach, seeking to embed good practice and build confidence. This is not a purely technical or policy focused role. It will be responsible for ensuring our systems and information are safe, resilient, and used responsibly, helping our teams make secure choices in their day-to-day work, and educating staff to understand what this means in practice. The role will play an integral role in ensuring everything we do, and deliver, is secure by default and will ensure a practical, solutions focused approach to risk, helping teams move forward with confidence, building a positive security culture across the organisation. This is a key role at an important point for the organisation. It will make a tangible impact across the work of Phyllis Tuckwell, both clinically and operationally. The role will operate under the strategic direction of the Director of IT, Estates and Digital Transformation, while acting as the organisation s recognised subject matter expert in cyber security and information security. They will be the trusted authority in this area, supporting teams across the organisation and providing credible assurance to senior leaders. Key Responsibilities of the Information Security Manager will include: Leading our approach to cyber security, risk management, and incident response Developing and improving our information security management system, aligned to standards such as Cyber Essentials Plus and NHS DSPT Identifying and managing risks across systems, processes, and suppliers Supporting teams to understand and apply good security practice in real-world situations Leading response to any cyber or data-related incidents, ensuring an appropriate and prompt response with a learning mindset Working with senior colleagues, including the SIRO and Caldicott Guardian, to provide assurance and oversight Building awareness and confidence across the organisation through training and engagement Ensuring security is built into new systems, projects, and supplier relationships from the outset Develop and deliver engaging information security training and awareness campaigns Promote a positive, non-blame culture where people feel confident to report incidents or concerns Provide practical advice that helps teams make secure choices in day-to-day work Act as a visible and approachable subject matter expert across the organisation About the candidate Candidates should possess a balanced skillset across technical cyber security and governance, risk, and compliance (GRC) combined with the ability to translate this into clear, organisation-wide governance and assurance. They will be comfortable with detail, whilst also providing proportionate, practical oversight at an organisational level. They should demonstrate: Strong technical grounding in cyber security including networks, endpoints, identity, vulnerabilities, and incident response Experience in applying that knowledge to real world risk management, not just theoretical controls Good understanding of governance, assurance, and security frameworks such as Cyber Essentials Plus, ISO 27001, and NHS DSPT Ability to move comfortably between technical detail and clear, plain-English communication for non-technical audiences Experience in providing assurance to senior stakeholders such as risk reporting, audit, or governance forums An enabling, solutions-focused approach with the ability to balance risk, with the need to get things done Strong focus on behaviour and culture, not just controls and policy Able to challenge constructively while helping teams find workable solutions Comfortable influencing across teams and building trusted relationships Relevant qualifications or certifications such as CISSP, CISM, or Security+ are helpful. Whilst a hospice background is not required, applicants should understand the importance of working in a people-focused, regulated environment. We Offer: Excellent Benefits Six weeks paid holiday plus public holidays Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%) Health Cash Plan Scheme Employee Assistance Programme Staff Benefit Scheme Blue Light Discount Card Career Development Leadership Development Skill Development, Project-Based Learning and Diverse training courses Apprenticeships Coaching Cross Departmental Projects A Great Place to Work Equal Opportunities employer Flexible working Supportive colleagues 97% of our staff are proud to work for Phyllis Tuckwell We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need. Interested? If you are looking for a role where you can make a tangible difference, not just manage compliance, we would like to hear from you. For further information regarding the role or to arrange an informal visit please contact Graham Mayers, Director of IT, Estates and Digital Transformation. If you have any questions about the recruitment process, contact HR. Closing date for receipt of applications: 10th May 2026. Interviews to be held week commencing 1st June 2026. We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship. This post is subject to a standard Disclosure and Barring Service check.
Apr 18, 2026
Full time
Information Security Manager £55,000 per annum 37 hours per week Farnham, Surrey, with opportunity for hybrid working. Cross site working required. About us Phyllis Tuckwell are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire. Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our support teams are pivotal in helping deliver our vital services, ensuring every day is precious for our patients. We are shortly opening our new hospice building, creating a modern environment designed around patients, families, and staff. Alongside this, we are investing in our digital capability to better support care, improve efficiency, and strengthen how we work as an organisation. We are seeking an Information Security Manager to shape how our information security is built into a new environment from the outset, rather than retrofitted later. Whilst good progress has already been made in our cyber security and information governance provision across the organisation, this exciting, new role will take the next step in managing and developing a more structured, consistent, and visible approach, seeking to embed good practice and build confidence. This is not a purely technical or policy focused role. It will be responsible for ensuring our systems and information are safe, resilient, and used responsibly, helping our teams make secure choices in their day-to-day work, and educating staff to understand what this means in practice. The role will play an integral role in ensuring everything we do, and deliver, is secure by default and will ensure a practical, solutions focused approach to risk, helping teams move forward with confidence, building a positive security culture across the organisation. This is a key role at an important point for the organisation. It will make a tangible impact across the work of Phyllis Tuckwell, both clinically and operationally. The role will operate under the strategic direction of the Director of IT, Estates and Digital Transformation, while acting as the organisation s recognised subject matter expert in cyber security and information security. They will be the trusted authority in this area, supporting teams across the organisation and providing credible assurance to senior leaders. Key Responsibilities of the Information Security Manager will include: Leading our approach to cyber security, risk management, and incident response Developing and improving our information security management system, aligned to standards such as Cyber Essentials Plus and NHS DSPT Identifying and managing risks across systems, processes, and suppliers Supporting teams to understand and apply good security practice in real-world situations Leading response to any cyber or data-related incidents, ensuring an appropriate and prompt response with a learning mindset Working with senior colleagues, including the SIRO and Caldicott Guardian, to provide assurance and oversight Building awareness and confidence across the organisation through training and engagement Ensuring security is built into new systems, projects, and supplier relationships from the outset Develop and deliver engaging information security training and awareness campaigns Promote a positive, non-blame culture where people feel confident to report incidents or concerns Provide practical advice that helps teams make secure choices in day-to-day work Act as a visible and approachable subject matter expert across the organisation About the candidate Candidates should possess a balanced skillset across technical cyber security and governance, risk, and compliance (GRC) combined with the ability to translate this into clear, organisation-wide governance and assurance. They will be comfortable with detail, whilst also providing proportionate, practical oversight at an organisational level. They should demonstrate: Strong technical grounding in cyber security including networks, endpoints, identity, vulnerabilities, and incident response Experience in applying that knowledge to real world risk management, not just theoretical controls Good understanding of governance, assurance, and security frameworks such as Cyber Essentials Plus, ISO 27001, and NHS DSPT Ability to move comfortably between technical detail and clear, plain-English communication for non-technical audiences Experience in providing assurance to senior stakeholders such as risk reporting, audit, or governance forums An enabling, solutions-focused approach with the ability to balance risk, with the need to get things done Strong focus on behaviour and culture, not just controls and policy Able to challenge constructively while helping teams find workable solutions Comfortable influencing across teams and building trusted relationships Relevant qualifications or certifications such as CISSP, CISM, or Security+ are helpful. Whilst a hospice background is not required, applicants should understand the importance of working in a people-focused, regulated environment. We Offer: Excellent Benefits Six weeks paid holiday plus public holidays Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%) Health Cash Plan Scheme Employee Assistance Programme Staff Benefit Scheme Blue Light Discount Card Career Development Leadership Development Skill Development, Project-Based Learning and Diverse training courses Apprenticeships Coaching Cross Departmental Projects A Great Place to Work Equal Opportunities employer Flexible working Supportive colleagues 97% of our staff are proud to work for Phyllis Tuckwell We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need. Interested? If you are looking for a role where you can make a tangible difference, not just manage compliance, we would like to hear from you. For further information regarding the role or to arrange an informal visit please contact Graham Mayers, Director of IT, Estates and Digital Transformation. If you have any questions about the recruitment process, contact HR. Closing date for receipt of applications: 10th May 2026. Interviews to be held week commencing 1st June 2026. We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship. This post is subject to a standard Disclosure and Barring Service check.
Mixed Tax Manager opportunity with expanding and award-winning accountancy firm based in Ipswich with flexible and hybrid working available. It is a fantastic firm that is continuing to expand whilst recognising that the key to success lies internally and they help develop you and level up your knowledge. They have a focus on building a great company culture and progress is developed with the Directors and Partners together. They seek an experienced Mixed Tax Manager to join their Ipswich office. Their continued growth has been both organic and through high profile mergers and acquisitions. They have won recent National awards and it is an exciting time to join the business. The team is friendly and dynamic, everyone is approachable and ready to support each other. There are plenty of opportunities to grow and progress your career both internally and externally. What you will do: • Provide tax advisory services to client portfolios • Manage the production of corporate and personal tax computations • Plan, control, allocate and review work carried out by team members • Respond to tax queries from Partners & Directors • Liaise between Partners, tax department and audit department • Carry out tax consultancy work • Correspondence with clients and external agencies • Staff management, development, and mentoring. You will require: • CTA qualified or Part Qualified • Generalist mixed tax experience including both corporate and personal tax in an OMB environment • Demonstrable up-to-date technical tax knowledge • Compliance and advisory experience • General knowledge and understanding of audit and accountancy issues • Commercially aware team player with a client focus • Excellent communication and organisation skills • Calm and effective under pressure with the ability and willingness to delegate. What's in it for you: • Agile / flexible working with a genuine work life balance focus. • Very competitive base salary • Tax Manager bonus scheme • 25 days holiday, plus bank holidays • Full and flexible benefits package tailored to you • Flexible and relaxed work environment • Personal career development and succession plan with supportive management structure. If you have an interest in this role, please apply directly and a member of the ProTalent team will be in touch within 24 hours to discuss your personal requirements.
Apr 18, 2026
Full time
Mixed Tax Manager opportunity with expanding and award-winning accountancy firm based in Ipswich with flexible and hybrid working available. It is a fantastic firm that is continuing to expand whilst recognising that the key to success lies internally and they help develop you and level up your knowledge. They have a focus on building a great company culture and progress is developed with the Directors and Partners together. They seek an experienced Mixed Tax Manager to join their Ipswich office. Their continued growth has been both organic and through high profile mergers and acquisitions. They have won recent National awards and it is an exciting time to join the business. The team is friendly and dynamic, everyone is approachable and ready to support each other. There are plenty of opportunities to grow and progress your career both internally and externally. What you will do: • Provide tax advisory services to client portfolios • Manage the production of corporate and personal tax computations • Plan, control, allocate and review work carried out by team members • Respond to tax queries from Partners & Directors • Liaise between Partners, tax department and audit department • Carry out tax consultancy work • Correspondence with clients and external agencies • Staff management, development, and mentoring. You will require: • CTA qualified or Part Qualified • Generalist mixed tax experience including both corporate and personal tax in an OMB environment • Demonstrable up-to-date technical tax knowledge • Compliance and advisory experience • General knowledge and understanding of audit and accountancy issues • Commercially aware team player with a client focus • Excellent communication and organisation skills • Calm and effective under pressure with the ability and willingness to delegate. What's in it for you: • Agile / flexible working with a genuine work life balance focus. • Very competitive base salary • Tax Manager bonus scheme • 25 days holiday, plus bank holidays • Full and flexible benefits package tailored to you • Flexible and relaxed work environment • Personal career development and succession plan with supportive management structure. If you have an interest in this role, please apply directly and a member of the ProTalent team will be in touch within 24 hours to discuss your personal requirements.
About Iru Iru is the AI-powered security & IT platform used by the world's fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation-collapsing the stack and giving IT & security time and control back. Iru is backed by some of the smartest investors in tech-General Catalyst, Tiger Global, Felicis, Greycroft, and First Round Capital. In July 2024, Iru raised $100 million from General Catalyst, valuing the company at $850 million. Customers include Notion, Cursor, Lovable, Replit, and Mercor, and Iru partners with industry leaders such as ServiceNow and AWS. Iru was named to Forbes' America's Best Startup Employers 2025 list for employee engagement and satisfaction. The Opportunity As a Director of Enterprise Sales at Iru, you will lead and scale a team of high-performing Enterprise Account Executives responsible for driving growth across EMEA. Each AE owns a segment of strategic accounts and is accountable for building pipeline, qualifying opportunities, and delivering against quarterly and annual revenue targets. You will guide your team in helping customers understand how Iru's AI-powered platform unifies UEM, EDR, Vulnerability Management, Compliance Automation, and Workforce Identity to simplify and secure modern IT and security operations. This is a London-based leadership role, with an in-office presence Tuesday through Thursday. You will play a critical role in building Iru's EMEA sales motion-elevating execution, developing talent, and establishing a strong regional presence in key markets. Your focus will be on driving performance through consistent coaching, clear expectations, and a culture rooted in accountability and execution. You will model excellence in enterprise sales leadership-developing your team, navigating challenges quickly, and fostering a high-performance, high-trust environment. Success in this role means building a world-class enterprise sales organization across EMEA that consistently exceeds its targets and positions Iru as a category-defining platform in the region. What You'll Do Team Leadership & Performance Lead, coach, and develop a team of Enterprise Account Executives across EMEA. Set clear expectations, inspect pipeline rigorously, and drive consistent execution against targets. Drive New Business Oversee and support new logo acquisition across enterprise accounts, ensuring the team is focused on high-value opportunities and strong pipeline generation. Sales Strategy & Market Expansion Partner with sales leadership to define and execute the EMEA go-to-market strategy. Identify priority markets, segments, and accounts to accelerate regional growth. Customer Engagement Engage directly with key strategic accounts, supporting complex deals, executive conversations, and negotiations to drive successful outcomes. Operational Rigor Establish disciplined forecasting, pipeline management, and performance tracking across the team. Identify risks early and implement actions to improve outcomes. Cross-Functional Collaboration Work closely with Marketing, Product, Sales Engineering, and Customer Success to ensure alignment on account strategy and deliver a seamless customer experience. Market Insight Stay close to regional trends, competitive dynamics, and customer needs across EMEA to inform strategy and positioning. What You'll Bring 5+ years of enterprise sales experience as an individual contributor and 3+ years in a leadership role, preferably within SaaS, IT, or security Proven track record of building and leading high-performing enterprise sales teams that consistently exceed targets Experience managing complex, multi-country sales cycles across EMEA markets Strong coaching and leadership skills, with a focus on performance, accountability, and team development Excellent communication and executive presence, with the ability to influence senior stakeholders internally and externally Deep understanding of enterprise sales processes, forecasting, and pipeline management Technical acumen and the ability to quickly understand and position complex solutions Bachelor's degree in Business, Marketing, or a related field preferred Benefits & Perks • Competitive salary • Hybrid work environment (3 days in office per week) • 100% private healthcare coverage reimbursement for individual and dependents • HealthShield Cash Plan • Nursery Salary Sacrifice Scheme • Workplace Pension (Employer 4%/ Employee 5% of gross salary) • 20 days PTO • Equity for full-time employees • Iru Wellness Week off first week in July • Up to 16 weeks paid leave for new parents • Paid Family and Medical Leave • Modern Health - Mental Health Benefits - Individual and Dependents • Fertility benefits • Working Advantage Employee Discounts • Gym membership • In-office lunch stipend provided • Exciting opportunities for career growth We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you're someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you. At Iru, we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Iru is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.
Apr 18, 2026
Full time
About Iru Iru is the AI-powered security & IT platform used by the world's fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation-collapsing the stack and giving IT & security time and control back. Iru is backed by some of the smartest investors in tech-General Catalyst, Tiger Global, Felicis, Greycroft, and First Round Capital. In July 2024, Iru raised $100 million from General Catalyst, valuing the company at $850 million. Customers include Notion, Cursor, Lovable, Replit, and Mercor, and Iru partners with industry leaders such as ServiceNow and AWS. Iru was named to Forbes' America's Best Startup Employers 2025 list for employee engagement and satisfaction. The Opportunity As a Director of Enterprise Sales at Iru, you will lead and scale a team of high-performing Enterprise Account Executives responsible for driving growth across EMEA. Each AE owns a segment of strategic accounts and is accountable for building pipeline, qualifying opportunities, and delivering against quarterly and annual revenue targets. You will guide your team in helping customers understand how Iru's AI-powered platform unifies UEM, EDR, Vulnerability Management, Compliance Automation, and Workforce Identity to simplify and secure modern IT and security operations. This is a London-based leadership role, with an in-office presence Tuesday through Thursday. You will play a critical role in building Iru's EMEA sales motion-elevating execution, developing talent, and establishing a strong regional presence in key markets. Your focus will be on driving performance through consistent coaching, clear expectations, and a culture rooted in accountability and execution. You will model excellence in enterprise sales leadership-developing your team, navigating challenges quickly, and fostering a high-performance, high-trust environment. Success in this role means building a world-class enterprise sales organization across EMEA that consistently exceeds its targets and positions Iru as a category-defining platform in the region. What You'll Do Team Leadership & Performance Lead, coach, and develop a team of Enterprise Account Executives across EMEA. Set clear expectations, inspect pipeline rigorously, and drive consistent execution against targets. Drive New Business Oversee and support new logo acquisition across enterprise accounts, ensuring the team is focused on high-value opportunities and strong pipeline generation. Sales Strategy & Market Expansion Partner with sales leadership to define and execute the EMEA go-to-market strategy. Identify priority markets, segments, and accounts to accelerate regional growth. Customer Engagement Engage directly with key strategic accounts, supporting complex deals, executive conversations, and negotiations to drive successful outcomes. Operational Rigor Establish disciplined forecasting, pipeline management, and performance tracking across the team. Identify risks early and implement actions to improve outcomes. Cross-Functional Collaboration Work closely with Marketing, Product, Sales Engineering, and Customer Success to ensure alignment on account strategy and deliver a seamless customer experience. Market Insight Stay close to regional trends, competitive dynamics, and customer needs across EMEA to inform strategy and positioning. What You'll Bring 5+ years of enterprise sales experience as an individual contributor and 3+ years in a leadership role, preferably within SaaS, IT, or security Proven track record of building and leading high-performing enterprise sales teams that consistently exceed targets Experience managing complex, multi-country sales cycles across EMEA markets Strong coaching and leadership skills, with a focus on performance, accountability, and team development Excellent communication and executive presence, with the ability to influence senior stakeholders internally and externally Deep understanding of enterprise sales processes, forecasting, and pipeline management Technical acumen and the ability to quickly understand and position complex solutions Bachelor's degree in Business, Marketing, or a related field preferred Benefits & Perks • Competitive salary • Hybrid work environment (3 days in office per week) • 100% private healthcare coverage reimbursement for individual and dependents • HealthShield Cash Plan • Nursery Salary Sacrifice Scheme • Workplace Pension (Employer 4%/ Employee 5% of gross salary) • 20 days PTO • Equity for full-time employees • Iru Wellness Week off first week in July • Up to 16 weeks paid leave for new parents • Paid Family and Medical Leave • Modern Health - Mental Health Benefits - Individual and Dependents • Fertility benefits • Working Advantage Employee Discounts • Gym membership • In-office lunch stipend provided • Exciting opportunities for career growth We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you're someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you. At Iru, we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Iru is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.
1st Line Service Desk Analyst ROLE PURPOSE The 1st Line Service Desk Analyst is the first point of contact for Oak Furnitureland colleagues who need IT support. The analyst logs, triages and resolves most incidents and service requests, keeps users informed throughout the process and hands over complex issues to 2nd Line support with clear notes. Accurate ticket data, clear communication and concise "how-to" guides drive fast resolution and high customer satisfaction. This role is be based in our Swindon head office 5 days a week and includes Saturday morning cover on a rota basis (half-day about once every four weeks) with time off in lieu. CORE RESPONSIBILITIES Receive and log all calls, emails and self-service tickets within service-level targets, assigning correct priority and category. Resolve routine requests such as password resets, MFA unlocks, starter and leaver account actions, printer queue clears, VPN issues and common Microsoft 365 problems. Build or re-image Windows laptops, troubleshoot peripherals and phones, reinstall standard applications and verify basic network connectivity. Provide regular status updates, set clear expectations on resolution times and confirm user satisfaction before closing tickets. Escalate unresolved or complex incidents to 2nd Line with diagnostics, steps taken and user-impact notes. Create or update quick-reference guides whenever new fixes are identified to assist colleagues and improve service efficiency. ESSENTIAL SKILLS AND EXPERIENCE Customer-centred mindset with a genuine desire to help colleagues. Clear, confident communicator able to explain technical issues in plain language. Logical problem-solver who stays calm under pressure and manages multiple priorities. High attention to detail when recording ticket data and following procedures. Proactive team player who shares knowledge and suggests service improvements. Experience in a customer-facing IT support or service-desk role. Strong troubleshooting and fault-finding abilities. Excellent verbal and written communication skills. DESIRABLE SKILLS AND EXPERIENCE Working knowledge of Windows 10/11, Microsoft 365 and Active Directory user management. Familiarity with an IT service-management or ticketing tool. ITIL Foundation certification. Exposure to basic networking concepts such as TCP IP, DNS and DHCP. Experience with Intune or another mobile-device-management platform. Understating of endpoint-security best practice. Full training and support will be offered to the successful candidate and would suit a person who has experience in a customer-facing IT support or service-desk role, looking to further develop their skills in 1st line support. BENEFITS Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation Life assurance: free cover of a minimum of two times your annual salary 25 days holiday Birthday: an additional day off for you to celebrate your birthday Pension: 4% employee contribution matched by the company Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services My Rewards Programme: offers discounts on everything from restaurants and supermarkets, to entertainment and holidays Free on-site parking
Apr 18, 2026
Full time
1st Line Service Desk Analyst ROLE PURPOSE The 1st Line Service Desk Analyst is the first point of contact for Oak Furnitureland colleagues who need IT support. The analyst logs, triages and resolves most incidents and service requests, keeps users informed throughout the process and hands over complex issues to 2nd Line support with clear notes. Accurate ticket data, clear communication and concise "how-to" guides drive fast resolution and high customer satisfaction. This role is be based in our Swindon head office 5 days a week and includes Saturday morning cover on a rota basis (half-day about once every four weeks) with time off in lieu. CORE RESPONSIBILITIES Receive and log all calls, emails and self-service tickets within service-level targets, assigning correct priority and category. Resolve routine requests such as password resets, MFA unlocks, starter and leaver account actions, printer queue clears, VPN issues and common Microsoft 365 problems. Build or re-image Windows laptops, troubleshoot peripherals and phones, reinstall standard applications and verify basic network connectivity. Provide regular status updates, set clear expectations on resolution times and confirm user satisfaction before closing tickets. Escalate unresolved or complex incidents to 2nd Line with diagnostics, steps taken and user-impact notes. Create or update quick-reference guides whenever new fixes are identified to assist colleagues and improve service efficiency. ESSENTIAL SKILLS AND EXPERIENCE Customer-centred mindset with a genuine desire to help colleagues. Clear, confident communicator able to explain technical issues in plain language. Logical problem-solver who stays calm under pressure and manages multiple priorities. High attention to detail when recording ticket data and following procedures. Proactive team player who shares knowledge and suggests service improvements. Experience in a customer-facing IT support or service-desk role. Strong troubleshooting and fault-finding abilities. Excellent verbal and written communication skills. DESIRABLE SKILLS AND EXPERIENCE Working knowledge of Windows 10/11, Microsoft 365 and Active Directory user management. Familiarity with an IT service-management or ticketing tool. ITIL Foundation certification. Exposure to basic networking concepts such as TCP IP, DNS and DHCP. Experience with Intune or another mobile-device-management platform. Understating of endpoint-security best practice. Full training and support will be offered to the successful candidate and would suit a person who has experience in a customer-facing IT support or service-desk role, looking to further develop their skills in 1st line support. BENEFITS Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation Life assurance: free cover of a minimum of two times your annual salary 25 days holiday Birthday: an additional day off for you to celebrate your birthday Pension: 4% employee contribution matched by the company Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services My Rewards Programme: offers discounts on everything from restaurants and supermarkets, to entertainment and holidays Free on-site parking
Business Development Executive - UK (Energy Storage / BESS) Location: UK (Hybrid) Reporting to: General Manager (UK) About Fellten Ltd Fellten Ltd is an innovative OEM specialising in Battery Energy Storage Systems (BESS) and electrification solutions. Operating at the intersection of clean energy, advanced engineering, and commercial innovation, Fellten is enabling the transition to a low-carbon energy system. With accelerating demand for energy storage across commercial, industrial, and infrastructure sectors, Fellten is entering a critical UK growth phase bringing to market modular, high-performance BESS solutions that unlock flexibility, resilience, and cost optimisation for customers. The Opportunity This is a key commercial leadership role focused on the UK market. As Business Development Executive, you will contribute to develop Fellten's UK commercial strategy and execution, establishing the company as a credible and differentiated BESS OEM within a rapidly evolving energy landscape. Reporting to the General Manager, you will work as part of a team to win & develop strategic partnerships to deliver significant revenue generation, while acting as a senior external representative of the business across customers, partners, and industry stakeholders. This role is suited to a proven commercial hunter who combines strategic thinking, deal-making capability, and strong execution discipline within a high-growth environment. Key Responsibilities 1. UK Commercial Strategy & Market Development Develop & execute Fellten's UK go-to-market strategy for BESS Identify priority customer segments (e.g. Fleet, automotive, logistics, renewables, construction, grid services etc) Establish scalable routes to market and revenue models within the UK 2. Strategic Partnerships & Deal Origination Originate, structure, and close high-value UK-based commercial agreements Develop partnerships with utilities, developers, EPCs, infrastructure providers, Auto OEM's, Leasing & Financial Services Lead development of innovative commercial models (e.g. Energy-as-a-Service, leasing, JV structures, OEM supply) 3. Executive Customer Engagement Build and maintain relationships at senior stakeholder level (C-suite / Director level) within UK target accounts Lead complex negotiations and commercial discussions Act as a trusted advisor on energy storage, electrification, and decarbonisation strategies 4. Market Insight & Product Alignment Monitor UK market dynamics, including regulation, grid constraints, and competitive landscape Translate customer and partner insights into product, pricing, and commercial strategy inputs Support the adaptation of Fellten's offering to meet UK-specific requirements 5. Commercial Delivery & Cross-Functional Alignment Ensure a seamless journey from origination through to project delivery and execution Work closely with engineering, operations, and service teams Support key accounts through deployment and long-term relationship development 6. Capability & Process Development Establish effective commercial processes, pipeline management, and governance within the UK business Contribute to building a scalable UK commercial function over time Support the GM with strategic planning, forecasting, and performance tracking Skills & Experience Essential: 10+ years' experience in business development, commercial leadership, or partnerships roles Strong track record of originating and closing complex B2B deals in the UK market Experience engaging with senior stakeholders across corporate or infrastructure sectors Demonstrated ability to structure partnerships or commercial agreements Strong commercial acumen with the ability to link technical solutions to financial value Experience operating in growth or scale-up environments Desirable: Experience in BESS, renewables, energy infrastructure, EV charging, or distributed energy Understanding of UK energy market dynamics, regulation, and grid environment Exposure to project finance, leasing, or energy-as-a-service models Experience working with OEMs, Leasing, EPCs, or energy developers Personal Attributes Strategic thinker with strong execution capability Commercially creative and solutions-oriented Credible and confident in senior external engagements Entrepreneurial mindset with a "builder" mentality Resilient and comfortable operating in a fast-paced, evolving environment Collaborative, low-ego team player Why Join Fellten Ltd? Senior role with the opportunity to develop a significant sectors within the UK market Opportunity to shape the commercial trajectory of a scaling BESS OEM Work closely with the General Manager and leadership team High-impact role in a rapidly growing, future-critical sector Competitive package with long-term upside potential
Apr 18, 2026
Full time
Business Development Executive - UK (Energy Storage / BESS) Location: UK (Hybrid) Reporting to: General Manager (UK) About Fellten Ltd Fellten Ltd is an innovative OEM specialising in Battery Energy Storage Systems (BESS) and electrification solutions. Operating at the intersection of clean energy, advanced engineering, and commercial innovation, Fellten is enabling the transition to a low-carbon energy system. With accelerating demand for energy storage across commercial, industrial, and infrastructure sectors, Fellten is entering a critical UK growth phase bringing to market modular, high-performance BESS solutions that unlock flexibility, resilience, and cost optimisation for customers. The Opportunity This is a key commercial leadership role focused on the UK market. As Business Development Executive, you will contribute to develop Fellten's UK commercial strategy and execution, establishing the company as a credible and differentiated BESS OEM within a rapidly evolving energy landscape. Reporting to the General Manager, you will work as part of a team to win & develop strategic partnerships to deliver significant revenue generation, while acting as a senior external representative of the business across customers, partners, and industry stakeholders. This role is suited to a proven commercial hunter who combines strategic thinking, deal-making capability, and strong execution discipline within a high-growth environment. Key Responsibilities 1. UK Commercial Strategy & Market Development Develop & execute Fellten's UK go-to-market strategy for BESS Identify priority customer segments (e.g. Fleet, automotive, logistics, renewables, construction, grid services etc) Establish scalable routes to market and revenue models within the UK 2. Strategic Partnerships & Deal Origination Originate, structure, and close high-value UK-based commercial agreements Develop partnerships with utilities, developers, EPCs, infrastructure providers, Auto OEM's, Leasing & Financial Services Lead development of innovative commercial models (e.g. Energy-as-a-Service, leasing, JV structures, OEM supply) 3. Executive Customer Engagement Build and maintain relationships at senior stakeholder level (C-suite / Director level) within UK target accounts Lead complex negotiations and commercial discussions Act as a trusted advisor on energy storage, electrification, and decarbonisation strategies 4. Market Insight & Product Alignment Monitor UK market dynamics, including regulation, grid constraints, and competitive landscape Translate customer and partner insights into product, pricing, and commercial strategy inputs Support the adaptation of Fellten's offering to meet UK-specific requirements 5. Commercial Delivery & Cross-Functional Alignment Ensure a seamless journey from origination through to project delivery and execution Work closely with engineering, operations, and service teams Support key accounts through deployment and long-term relationship development 6. Capability & Process Development Establish effective commercial processes, pipeline management, and governance within the UK business Contribute to building a scalable UK commercial function over time Support the GM with strategic planning, forecasting, and performance tracking Skills & Experience Essential: 10+ years' experience in business development, commercial leadership, or partnerships roles Strong track record of originating and closing complex B2B deals in the UK market Experience engaging with senior stakeholders across corporate or infrastructure sectors Demonstrated ability to structure partnerships or commercial agreements Strong commercial acumen with the ability to link technical solutions to financial value Experience operating in growth or scale-up environments Desirable: Experience in BESS, renewables, energy infrastructure, EV charging, or distributed energy Understanding of UK energy market dynamics, regulation, and grid environment Exposure to project finance, leasing, or energy-as-a-service models Experience working with OEMs, Leasing, EPCs, or energy developers Personal Attributes Strategic thinker with strong execution capability Commercially creative and solutions-oriented Credible and confident in senior external engagements Entrepreneurial mindset with a "builder" mentality Resilient and comfortable operating in a fast-paced, evolving environment Collaborative, low-ego team player Why Join Fellten Ltd? Senior role with the opportunity to develop a significant sectors within the UK market Opportunity to shape the commercial trajectory of a scaling BESS OEM Work closely with the General Manager and leadership team High-impact role in a rapidly growing, future-critical sector Competitive package with long-term upside potential
Role: Workforce Health Safety & Environmental Manager Contract Length: 3 months Location: London 3 days per week in the office with expected travel to various sites - travel etc paid - 5 days per week minimum. Job Purpose Provide workforce health, safety and environmental advice to the Programme Director and team. Monitor compliance with legislative and corporate requirements. Stakeholder Management, Promote a positive cultural and behavioural change in all aspects of welfare, health, safety and environment management Responsibilities Provide support and guidance to the Director and team on all workforce health, safety and environmental matters. Provide support in the collation and analysis of workforce health, safety & environment data. Check that health, safety and environment management systems are adhered to. Support the implementation of national safety improvement programmes and take the national lead on designated activities. Provide guidance to the Programme Director and team in the investigation and reporting of accidents and incidents and the Formal Investigation Process. Coordinate and monitor safety tours and staff surveillance for the teams. Identify key risks and make recommendations for control measures. Take an active role in developing the teams in matters of workforce health, safety and the environment. Initiate appropriate analysis to identify adverse trends and make recommendations on corrective action. Monitor the investigation and reporting of accidents and incidents including ownership by an appropriate Designated Competent Person (DCP). Provide support in the monitoring and reporting of progress to close out non-conformance reports and audit / self-certification actions. Provide support to the Programme Director and team when interfacing with external safety and environmental bodies. Essential Must be a member of the Institute of Occupational Health and safety (IOSH) at Technical (TechIOSH) level or above Knowledge of Network Rail Health and Safety Management System Knowledge of Network Rail Environment Management SystemKnowledge of maintenance processes and techniques Knowledge of investigations process and techniques Good interpersonal, influencing, communication and organisation skills Desirable Knowledge of operational railway environment Institute of Environmental Management Award (IEMA) We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Apr 18, 2026
Full time
Role: Workforce Health Safety & Environmental Manager Contract Length: 3 months Location: London 3 days per week in the office with expected travel to various sites - travel etc paid - 5 days per week minimum. Job Purpose Provide workforce health, safety and environmental advice to the Programme Director and team. Monitor compliance with legislative and corporate requirements. Stakeholder Management, Promote a positive cultural and behavioural change in all aspects of welfare, health, safety and environment management Responsibilities Provide support and guidance to the Director and team on all workforce health, safety and environmental matters. Provide support in the collation and analysis of workforce health, safety & environment data. Check that health, safety and environment management systems are adhered to. Support the implementation of national safety improvement programmes and take the national lead on designated activities. Provide guidance to the Programme Director and team in the investigation and reporting of accidents and incidents and the Formal Investigation Process. Coordinate and monitor safety tours and staff surveillance for the teams. Identify key risks and make recommendations for control measures. Take an active role in developing the teams in matters of workforce health, safety and the environment. Initiate appropriate analysis to identify adverse trends and make recommendations on corrective action. Monitor the investigation and reporting of accidents and incidents including ownership by an appropriate Designated Competent Person (DCP). Provide support in the monitoring and reporting of progress to close out non-conformance reports and audit / self-certification actions. Provide support to the Programme Director and team when interfacing with external safety and environmental bodies. Essential Must be a member of the Institute of Occupational Health and safety (IOSH) at Technical (TechIOSH) level or above Knowledge of Network Rail Health and Safety Management System Knowledge of Network Rail Environment Management SystemKnowledge of maintenance processes and techniques Knowledge of investigations process and techniques Good interpersonal, influencing, communication and organisation skills Desirable Knowledge of operational railway environment Institute of Environmental Management Award (IEMA) We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight. Join our team and help us continue to bring people together to get the most out of life. About the job The Senior ITService Delivery Manager oversees a number of key functions within the IT department that enables the delivery of a high quality service to end users, ensuring that Service Support and Service Delivery processes are in place to meet business needs. This position will involve liaising directly with stakeholders and requires that you establish and manage expectations within the business. The role will require the post holder to manage and drive the ITService Delivery team to achieve a high standard of work in order to meet the expectations of the business. Your main responsibilities will be: Maintain a high performing IT Service Delivery function to include full management responsibilities of the IT Service Delivery Team. Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent IT to both the internal business and to all IT third party vendors and suppliers. Understand and identify business challenges and develop strategies and solutions to deliver added value to the business. Liaise with Customers to establish the structure of service level agreements (SLAs). Ensures that operational methods, procedures and facilities are documented, maintained and reviewed regularly to maintain their effectiveness and efficiency. Creates, implements, reviews / analyses problem management processes and advises on any improvements that could be implemented, using any tools that may be available. Support projects and develop a strong understanding of projects impacting your service area and ensuring service impact is minimised and agreed. Drive internal and third party service review meetings covering performance, service improvements, quality and processes . Ensure that patching and anti-virus updates are carried out promptly and effectively in the desktop environment. Create and maintain regular and accurate management reporting on IT Service performance with the tools available. Be an ambassador for IT, working across the business to provide effective communication on IT matters and build relationships with other teams to ensure effective dialogue between departments. Contributes to departmental policy, procedures and practices on matters such as security, health and safety, environmental controls, service facilities and media storage. Point of escalation - ensuring escalated issues from customers and colleagues are resolved effectively and in a timely manner. Governance - assisting in defining and implementing processes & standards and ensuring staff adhere to them. Supports budget related conversations on different levels. Innovate and encourage innovation within team members. Coach and mentor less experienced staff as required. Empower staff to take responsibility for their jobs and commitments. Foster a spirit of teamwork inclusion and unity amongst the teams. You'll need: Proven experience managing an IT service desk or technical support team in a fast-paced environment. Strong leadership skills with a track record of coaching, developing, and motivating high-performing teams. Solid understanding of IT infrastructure, systems, and support operations across desktop, network, and application environments. In-depth knowledge of IT service management principles; ITIL certification (Foundation or higher) preferred. Exceptional customer service focus, with the ability to drive a user-centric culture and improve service delivery. Experience managing incident, problem, and request workflows, with a strong grasp of SLAs and KPIs. Excellent communication and interpersonal skills, capable of engaging with technical teams, stakeholders, and senior leadership. Experience with enterprise-level IT systems and platforms such as Active Directory, Microsoft Endpoint Manager (Intune) or Entra ID. Strong analytical skills with the ability to produce reports, identify trends, and lead service improvement initiatives. Experience managing service desk tools and platforms (e.g., ServiceNow, BMC Remedy, FreshDesk) It would be great if you had: Experience supporting remote and hybrid working environments, including VPNs and virtual desktop infrastructure (VDI). Project management knowledge or certification (e.g., PRINCE2, PMP) to support service improvement and change initiatives. Understanding of cybersecurity best practices and experience contributing to IT security and compliance efforts. Familiarity with IT change management processes and tools. Experience with service automation tools, AI-powered support technologies, or workflow optimisation. Basic budgeting or cost management experience in an IT services context. About the location Southampton Central is conveniently situated near the city centre. It is a short walk to West Quay shopping centre, a hub for retailers and restaurants, and providesan excellent link between London, Coastal areas and the Isle of Wight. Working pattern You will work an average of 37 hours per week across 5 days, typically office hours. Flexibility will be required and there may be an "on-call" commitment. The Reward In return we offer a competitive salary and a variety of valuable benefits, including: Free duty and leisure travel on SWR services for employees Free leisure travel for spouse/partner and dependants (criteria dependent) 75% discount on many other train operating companies Full training and support with development Excellent pension scheme We all belong at SWR. Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment. We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive. If you require additionalsupport to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.
Apr 17, 2026
Full time
Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight. Join our team and help us continue to bring people together to get the most out of life. About the job The Senior ITService Delivery Manager oversees a number of key functions within the IT department that enables the delivery of a high quality service to end users, ensuring that Service Support and Service Delivery processes are in place to meet business needs. This position will involve liaising directly with stakeholders and requires that you establish and manage expectations within the business. The role will require the post holder to manage and drive the ITService Delivery team to achieve a high standard of work in order to meet the expectations of the business. Your main responsibilities will be: Maintain a high performing IT Service Delivery function to include full management responsibilities of the IT Service Delivery Team. Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent IT to both the internal business and to all IT third party vendors and suppliers. Understand and identify business challenges and develop strategies and solutions to deliver added value to the business. Liaise with Customers to establish the structure of service level agreements (SLAs). Ensures that operational methods, procedures and facilities are documented, maintained and reviewed regularly to maintain their effectiveness and efficiency. Creates, implements, reviews / analyses problem management processes and advises on any improvements that could be implemented, using any tools that may be available. Support projects and develop a strong understanding of projects impacting your service area and ensuring service impact is minimised and agreed. Drive internal and third party service review meetings covering performance, service improvements, quality and processes . Ensure that patching and anti-virus updates are carried out promptly and effectively in the desktop environment. Create and maintain regular and accurate management reporting on IT Service performance with the tools available. Be an ambassador for IT, working across the business to provide effective communication on IT matters and build relationships with other teams to ensure effective dialogue between departments. Contributes to departmental policy, procedures and practices on matters such as security, health and safety, environmental controls, service facilities and media storage. Point of escalation - ensuring escalated issues from customers and colleagues are resolved effectively and in a timely manner. Governance - assisting in defining and implementing processes & standards and ensuring staff adhere to them. Supports budget related conversations on different levels. Innovate and encourage innovation within team members. Coach and mentor less experienced staff as required. Empower staff to take responsibility for their jobs and commitments. Foster a spirit of teamwork inclusion and unity amongst the teams. You'll need: Proven experience managing an IT service desk or technical support team in a fast-paced environment. Strong leadership skills with a track record of coaching, developing, and motivating high-performing teams. Solid understanding of IT infrastructure, systems, and support operations across desktop, network, and application environments. In-depth knowledge of IT service management principles; ITIL certification (Foundation or higher) preferred. Exceptional customer service focus, with the ability to drive a user-centric culture and improve service delivery. Experience managing incident, problem, and request workflows, with a strong grasp of SLAs and KPIs. Excellent communication and interpersonal skills, capable of engaging with technical teams, stakeholders, and senior leadership. Experience with enterprise-level IT systems and platforms such as Active Directory, Microsoft Endpoint Manager (Intune) or Entra ID. Strong analytical skills with the ability to produce reports, identify trends, and lead service improvement initiatives. Experience managing service desk tools and platforms (e.g., ServiceNow, BMC Remedy, FreshDesk) It would be great if you had: Experience supporting remote and hybrid working environments, including VPNs and virtual desktop infrastructure (VDI). Project management knowledge or certification (e.g., PRINCE2, PMP) to support service improvement and change initiatives. Understanding of cybersecurity best practices and experience contributing to IT security and compliance efforts. Familiarity with IT change management processes and tools. Experience with service automation tools, AI-powered support technologies, or workflow optimisation. Basic budgeting or cost management experience in an IT services context. About the location Southampton Central is conveniently situated near the city centre. It is a short walk to West Quay shopping centre, a hub for retailers and restaurants, and providesan excellent link between London, Coastal areas and the Isle of Wight. Working pattern You will work an average of 37 hours per week across 5 days, typically office hours. Flexibility will be required and there may be an "on-call" commitment. The Reward In return we offer a competitive salary and a variety of valuable benefits, including: Free duty and leisure travel on SWR services for employees Free leisure travel for spouse/partner and dependants (criteria dependent) 75% discount on many other train operating companies Full training and support with development Excellent pension scheme We all belong at SWR. Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment. We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive. If you require additionalsupport to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.
QURE Group brings together technical expertise and a human approach, delivering efficient, fair, and cost-effective mediation between homeowners and installers. They are an CTSI-approved dispute resolution provider specialising in home improvement, renewable energy, and construction projects. Its accredited experts, drawn from the Academy of Experts and the Royal Institution of Chartered Surveyors, ensure every case is handled with precision and impartiality. Driven by a genuine commitment to protecting consumers and supporting the businesses it works with, QURE Group continues to set the standard for trusted, industry-led dispute resolution. Candidates must have permanent Right to Work in the UK status, residing within a commutable distance. Please note that our client cannot offer visa sponsorship for overseas candidates. About the role To create and develop new business opportunities by maximising revenue, expanding the Company's scope, growth, and client base, thereby underpinning the future success of the business. The offer Hybrid working (up to 3 days in the office) Chorley Death in Service 33 days leave (including bank holidays) plus your birthday off Principal Accountabilities Ensure full adherence to organisational policies and procedures while carrying out all duties and responsibilities. Identify and pursue new business opportunities through proactive outreach, networking, and strategic partnerships. Drive conversion by managing inbound enquiries, delivering compelling service information, and effectively showcasing value to secure sales. Act as the primary point of contact for key accounts, ensuring exceptional service delivery and long-term client satisfaction. Understand client needs and collaborate with internal teams to develop customised, compelling proposals and solutions that secure new contracts. Consistently meet or exceed sales targets and account growth objectives through effective pipeline management. Monitor industry trends and competitor activity to inform and refine business development strategies. Work closely with marketing and operations teams to ensure seamless service delivery and client success. Represent the Company as an ambassador at industry events, conferences, and client meetings. Maintain accurate and up-to-date CRM records, including client interactions, opportunities, and progress. Establish and maintain positive working relationships with colleagues, customers, visitors, and external stakeholders. Represent the Company in a professional, honest, knowledgeable, and conscientious manner at all times. Take responsibility for achieving the objectives of the Company's Health and Safety Policy. Undertake any other duties as required to support personal, team, and organisational objectives, following consultation with the line manager. Skills, Knowledge and Experience Excellent written and verbal communication skills. Proven ability to build and maintain long-term relationships with partners, stakeholders, and internal teams. Strong planning, organisational, and time-management skills. Demonstrable track record in business development, sales, or account management. Experience in contract negotiation and deal structuring. Target-driven mindset with experience of meeting or exceeding KPIs. Strong persuasion, influencing, and negotiation skills.Ability to identify opportunities, pitch solutions, and close deals effectively. Excellent presentation and proposal-writing skills. Awareness of market trends, competitor activity, and customer behaviour within the home improvement and renewables sector. Proficient Microsoft Office skills and experience using and maintaining CRM systems. Key Relationships & Stakeholders Managing Director Head of Operations All successful candidates will be subject to fitness and propriety and DBS checks ahead of starting work.
Apr 17, 2026
Full time
QURE Group brings together technical expertise and a human approach, delivering efficient, fair, and cost-effective mediation between homeowners and installers. They are an CTSI-approved dispute resolution provider specialising in home improvement, renewable energy, and construction projects. Its accredited experts, drawn from the Academy of Experts and the Royal Institution of Chartered Surveyors, ensure every case is handled with precision and impartiality. Driven by a genuine commitment to protecting consumers and supporting the businesses it works with, QURE Group continues to set the standard for trusted, industry-led dispute resolution. Candidates must have permanent Right to Work in the UK status, residing within a commutable distance. Please note that our client cannot offer visa sponsorship for overseas candidates. About the role To create and develop new business opportunities by maximising revenue, expanding the Company's scope, growth, and client base, thereby underpinning the future success of the business. The offer Hybrid working (up to 3 days in the office) Chorley Death in Service 33 days leave (including bank holidays) plus your birthday off Principal Accountabilities Ensure full adherence to organisational policies and procedures while carrying out all duties and responsibilities. Identify and pursue new business opportunities through proactive outreach, networking, and strategic partnerships. Drive conversion by managing inbound enquiries, delivering compelling service information, and effectively showcasing value to secure sales. Act as the primary point of contact for key accounts, ensuring exceptional service delivery and long-term client satisfaction. Understand client needs and collaborate with internal teams to develop customised, compelling proposals and solutions that secure new contracts. Consistently meet or exceed sales targets and account growth objectives through effective pipeline management. Monitor industry trends and competitor activity to inform and refine business development strategies. Work closely with marketing and operations teams to ensure seamless service delivery and client success. Represent the Company as an ambassador at industry events, conferences, and client meetings. Maintain accurate and up-to-date CRM records, including client interactions, opportunities, and progress. Establish and maintain positive working relationships with colleagues, customers, visitors, and external stakeholders. Represent the Company in a professional, honest, knowledgeable, and conscientious manner at all times. Take responsibility for achieving the objectives of the Company's Health and Safety Policy. Undertake any other duties as required to support personal, team, and organisational objectives, following consultation with the line manager. Skills, Knowledge and Experience Excellent written and verbal communication skills. Proven ability to build and maintain long-term relationships with partners, stakeholders, and internal teams. Strong planning, organisational, and time-management skills. Demonstrable track record in business development, sales, or account management. Experience in contract negotiation and deal structuring. Target-driven mindset with experience of meeting or exceeding KPIs. Strong persuasion, influencing, and negotiation skills.Ability to identify opportunities, pitch solutions, and close deals effectively. Excellent presentation and proposal-writing skills. Awareness of market trends, competitor activity, and customer behaviour within the home improvement and renewables sector. Proficient Microsoft Office skills and experience using and maintaining CRM systems. Key Relationships & Stakeholders Managing Director Head of Operations All successful candidates will be subject to fitness and propriety and DBS checks ahead of starting work.
Are you looking for a stand alone Finance position with a rapidly growing SME that offers variety? I am working on behalf of an expanding business that is looking for an experienced all rounder to provide support to the board and take ownership of all finance operations. Key responsibilities of the Financial Accountant / Bookkeeper will include: Record all transactions in accounting system with all necessary bank and control account reconciliations - accounts receivable, payable, bank, and fixed assets Have full responsibility for the accounting function Debtor Management Control the receipt, authorisation, recording and payment of all purchase invoices, recognising opportunities for cost reduction where appropriate. Ensuring key suppliers are paid promptly and accurately Posting staff and director expenses Posting accruals and prepayments and deferred and accrued income, depreciation. Monthly management accounts Support the outsourced payroll with necessary information Ensure all statutory returns and payments are made in a timely manner, such VAT, PAYE and Corporation Tax Ensure compliance with all statutory rules, regulations and the company's procedures and to update them accordingly Produce year-end information for the external accountants and to answer requests and queries necessary for the production of the annual accounts and tax returns. Develop and produce ad-hoc management reports for the business managers as required The ideal Financial Accountant / Bookkeeper will possess the following attributes/skills: Experienced accountant A team player with a proactive attitude and ability to work on own initiative. Good eye for detail with ability to present findings to others clearly. Excellent communication skills with ability to effectively present technical data to non-technical managers across the business. Strong systems experience including Microsoft Excel This is an excellent opportunity for an experienced Financial Accountant / Bookkeeper to join a vibrant organisation at an exciting time.On applying you agree to receive finance specific content from our Randstad Finance & Accounting community ( Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
Apr 17, 2026
Full time
Are you looking for a stand alone Finance position with a rapidly growing SME that offers variety? I am working on behalf of an expanding business that is looking for an experienced all rounder to provide support to the board and take ownership of all finance operations. Key responsibilities of the Financial Accountant / Bookkeeper will include: Record all transactions in accounting system with all necessary bank and control account reconciliations - accounts receivable, payable, bank, and fixed assets Have full responsibility for the accounting function Debtor Management Control the receipt, authorisation, recording and payment of all purchase invoices, recognising opportunities for cost reduction where appropriate. Ensuring key suppliers are paid promptly and accurately Posting staff and director expenses Posting accruals and prepayments and deferred and accrued income, depreciation. Monthly management accounts Support the outsourced payroll with necessary information Ensure all statutory returns and payments are made in a timely manner, such VAT, PAYE and Corporation Tax Ensure compliance with all statutory rules, regulations and the company's procedures and to update them accordingly Produce year-end information for the external accountants and to answer requests and queries necessary for the production of the annual accounts and tax returns. Develop and produce ad-hoc management reports for the business managers as required The ideal Financial Accountant / Bookkeeper will possess the following attributes/skills: Experienced accountant A team player with a proactive attitude and ability to work on own initiative. Good eye for detail with ability to present findings to others clearly. Excellent communication skills with ability to effectively present technical data to non-technical managers across the business. Strong systems experience including Microsoft Excel This is an excellent opportunity for an experienced Financial Accountant / Bookkeeper to join a vibrant organisation at an exciting time.On applying you agree to receive finance specific content from our Randstad Finance & Accounting community ( Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
Head of Finance (Technical) Ipswich Borough Council Salary: £63,092 - £67,853 Hybrid working with a minimum of 1 day per week onsite I am pleased to be recruiting, on behalf of Ipswich Borough Council, for a Head of Finance (Technical), a key senior finance opportunity within a forward-thinking local authority at an important point in its journey. Ipswich Borough Council is passionate about making a real difference for its residents, communities and local economy. With a clear ambition set out in its Proud of Ipswich Corporate Strategy, the Council is focused on championing the community, revitalising the town and delivering the essential services that people rely on every day. This is an excellent opportunity for an experienced and technically strong finance professional to join the organisation in a senior leadership role. Reporting to the Assistant Director, Finance and working closely with the Director of Resources, the successful candidate will lead the Council's technical finance function and play a central role in maintaining strong financial governance, compliance and resilience. The Council is also preparing for Local Government Reorganisation, a once-in-a-generation change in the way local services are delivered across Suffolk. This role will be particularly important in helping the organisation maintain robust financial management throughout this period of change and ensuring it is well positioned for a sustainable future. The role As Head of Finance (Technical), you will lead the Council's technical finance function, providing strategic oversight across statutory accounting, treasury management, taxation and financial compliance. You will act as a principal financial adviser to the Council, Executive, Committees and senior managers, while taking ownership of the annual closure of accounts, production of the Statement of Accounts and liaison with External Audit. The post also includes line management responsibility for the Finance Manager, alongside strategic leadership of the Technical, Treasury, Insurance, Income and Payments team. The successful candidate will be expected to identify opportunities for innovation, strengthen compliance and controls, mitigate risk and ensure the Council remains up to date with relevant legislation and professional standards. About you I am keen to speak with qualified finance professionals holding CIPFA, ACCA, CIMA or an equivalent qualification, who can demonstrate a track record of delivering high-quality financial services within a complex organisation. You will bring strong leadership and people management capability, excellent communication and influencing skills, and a collaborative, solutions-focused approach. You should be highly organised, adaptable and comfortable operating in a changing environment. Previous experience within local government or a similar public sector setting will be highly desirable. Why apply? This is a rare opportunity to join a local authority with a clear sense of purpose and ambition, and to take on a highly visible technical finance leadership role at a pivotal time. In return, Ipswich Borough Council offers a competitive salary, career average pension scheme, generous annual leave and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, a cycle purchase scheme, flexible and hybrid working arrangements, an employee assistance programme, and a strong commitment to personal and professional development. For the right candidate, the role may also include designation as the Council's Deputy Section 151 Officer. Where applicable, this attracts an additional allowance of £5,000 in recognition of those statutory responsibilities.
Apr 17, 2026
Full time
Head of Finance (Technical) Ipswich Borough Council Salary: £63,092 - £67,853 Hybrid working with a minimum of 1 day per week onsite I am pleased to be recruiting, on behalf of Ipswich Borough Council, for a Head of Finance (Technical), a key senior finance opportunity within a forward-thinking local authority at an important point in its journey. Ipswich Borough Council is passionate about making a real difference for its residents, communities and local economy. With a clear ambition set out in its Proud of Ipswich Corporate Strategy, the Council is focused on championing the community, revitalising the town and delivering the essential services that people rely on every day. This is an excellent opportunity for an experienced and technically strong finance professional to join the organisation in a senior leadership role. Reporting to the Assistant Director, Finance and working closely with the Director of Resources, the successful candidate will lead the Council's technical finance function and play a central role in maintaining strong financial governance, compliance and resilience. The Council is also preparing for Local Government Reorganisation, a once-in-a-generation change in the way local services are delivered across Suffolk. This role will be particularly important in helping the organisation maintain robust financial management throughout this period of change and ensuring it is well positioned for a sustainable future. The role As Head of Finance (Technical), you will lead the Council's technical finance function, providing strategic oversight across statutory accounting, treasury management, taxation and financial compliance. You will act as a principal financial adviser to the Council, Executive, Committees and senior managers, while taking ownership of the annual closure of accounts, production of the Statement of Accounts and liaison with External Audit. The post also includes line management responsibility for the Finance Manager, alongside strategic leadership of the Technical, Treasury, Insurance, Income and Payments team. The successful candidate will be expected to identify opportunities for innovation, strengthen compliance and controls, mitigate risk and ensure the Council remains up to date with relevant legislation and professional standards. About you I am keen to speak with qualified finance professionals holding CIPFA, ACCA, CIMA or an equivalent qualification, who can demonstrate a track record of delivering high-quality financial services within a complex organisation. You will bring strong leadership and people management capability, excellent communication and influencing skills, and a collaborative, solutions-focused approach. You should be highly organised, adaptable and comfortable operating in a changing environment. Previous experience within local government or a similar public sector setting will be highly desirable. Why apply? This is a rare opportunity to join a local authority with a clear sense of purpose and ambition, and to take on a highly visible technical finance leadership role at a pivotal time. In return, Ipswich Borough Council offers a competitive salary, career average pension scheme, generous annual leave and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, a cycle purchase scheme, flexible and hybrid working arrangements, an employee assistance programme, and a strong commitment to personal and professional development. For the right candidate, the role may also include designation as the Council's Deputy Section 151 Officer. Where applicable, this attracts an additional allowance of £5,000 in recognition of those statutory responsibilities.
