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technical design administrator
Bechtle UK
Professional Services Engineer
Bechtle UK Hardingstone, Northamptonshire
Professional Services Engineer A Bechtle MWP (Modern Workplace) Engineer is a member of the Professional Services Team within the Business Solutions and Services - Post Sales department. You will be responsible for planning, designing, migrating, and securing Microsoft Cloud solutions for our clients. Your primary focus will be on understanding our clients requirements to design and implement Modern Workplace solutions to best practices. Collaboration and communication with all key stake holders to deliver high-quality solutions & services. This role requires a deep understanding of Microsoft Modern Workplace technologies along with a passion for staying up to date with the latest advancements in the cloud computing domain. Job Role Responsibilities Solution Design and Implementation: Collaborate with clients and internal teams to assess and understand their modern workplace requirements, design appropriate solutions, and implement effectively to best practice. Create and manage Autopilot profiles, ESP configurations, and end-to-end device provisioning workflows. EMS & Endpoint Management: Manage and optimize endpoint devices, ensuring seamless integration and security through solutions like Microsoft Endpoint Configuration Manager (MEMCM) or other modern device management tools. Mobile Device Management (MDM): Implement and configure MDM policies using Microsoft Intune or other EMS tools to manage and secure mobile devices across various platforms. Application Management: Deploy and manage applications through EMS platforms, ensuring secure and seamless access to business applications on mobile devices. Security and Compliance: Implement robust security measures to safeguard client data, devices, and communications within the modern workplace environment, adhering to industry standards and best practices. Identity and Access Management (IAM): Configure and maintain identity management solutions, such as Entra ID / Azure Active Directory (Azure AD) and Conditional Access, to enforce secure user authentication and access policies. Deploy role-based access controls (RBAC) to ensure proper access control and authorisation. Security and Compliance: Ensure EMS solutions are aligned with industry security standards and compliance regulations, implementing security best practices to protect client data. Implement and enforce security measures, identity management, and access controls in a cloud environment. Data Protection and Encryption: Implement data protection strategies, encryption mechanisms, and data loss prevention (DLP) policies to safeguard sensitive information in Microsoft cloud services. Provide technical support and guidance to other PS team members and assist in developing their skills. Job Requirements Proven experience in Microsoft Cloud & Modern Workplace with a focus on architecting and implementing client solutions. Strong expertise in Microsoft cloud services, including Azure and Microsoft 365. Strong knowledge of EMS technologies, including Microsoft Intune, Azure Active Directory, and Conditional Access. Familiarity with mobile device management (MDM) and application management concepts. Experience with identity and access management (IAM) principles and best practices. Strong understanding of information protection and data security. Experience in Azure Cloud Security, with a strong understanding of Azure security services and configurations. Azure certifications such as Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Azure Security Engineer Associate. Excellent communication skills and the ability to collaborate effectively with both technical and non-technical stakeholders. What we offer Salary - £65,000 - £70000 Location Work from home with travel when required (Modern office space in Northampton, Chippenham or Manchester available for use). Subsidised health care/medical benefits Annual Leave 25-30 days plus B.H s + optional 2 weeks unpaid. Increases with time spent Experience 5 years+ experience in Microsoft Security and MWP (Modern Workplace) delivering and optimising client solutions. Proven experience in Cloud security / MWP solutions and technologies Desirable Certifications (Current & In date) Microsoft Certified: Azure Administrator Associate, Azure Solutions Architect Expert, Azure Security Engineer Associate Microsoft 365 Certified: Administrator Expert Microsoft Azure Security Technologies Microsoft Cybersecurity Architect Reports to: Head of Professional Services
Dec 10, 2025
Full time
Professional Services Engineer A Bechtle MWP (Modern Workplace) Engineer is a member of the Professional Services Team within the Business Solutions and Services - Post Sales department. You will be responsible for planning, designing, migrating, and securing Microsoft Cloud solutions for our clients. Your primary focus will be on understanding our clients requirements to design and implement Modern Workplace solutions to best practices. Collaboration and communication with all key stake holders to deliver high-quality solutions & services. This role requires a deep understanding of Microsoft Modern Workplace technologies along with a passion for staying up to date with the latest advancements in the cloud computing domain. Job Role Responsibilities Solution Design and Implementation: Collaborate with clients and internal teams to assess and understand their modern workplace requirements, design appropriate solutions, and implement effectively to best practice. Create and manage Autopilot profiles, ESP configurations, and end-to-end device provisioning workflows. EMS & Endpoint Management: Manage and optimize endpoint devices, ensuring seamless integration and security through solutions like Microsoft Endpoint Configuration Manager (MEMCM) or other modern device management tools. Mobile Device Management (MDM): Implement and configure MDM policies using Microsoft Intune or other EMS tools to manage and secure mobile devices across various platforms. Application Management: Deploy and manage applications through EMS platforms, ensuring secure and seamless access to business applications on mobile devices. Security and Compliance: Implement robust security measures to safeguard client data, devices, and communications within the modern workplace environment, adhering to industry standards and best practices. Identity and Access Management (IAM): Configure and maintain identity management solutions, such as Entra ID / Azure Active Directory (Azure AD) and Conditional Access, to enforce secure user authentication and access policies. Deploy role-based access controls (RBAC) to ensure proper access control and authorisation. Security and Compliance: Ensure EMS solutions are aligned with industry security standards and compliance regulations, implementing security best practices to protect client data. Implement and enforce security measures, identity management, and access controls in a cloud environment. Data Protection and Encryption: Implement data protection strategies, encryption mechanisms, and data loss prevention (DLP) policies to safeguard sensitive information in Microsoft cloud services. Provide technical support and guidance to other PS team members and assist in developing their skills. Job Requirements Proven experience in Microsoft Cloud & Modern Workplace with a focus on architecting and implementing client solutions. Strong expertise in Microsoft cloud services, including Azure and Microsoft 365. Strong knowledge of EMS technologies, including Microsoft Intune, Azure Active Directory, and Conditional Access. Familiarity with mobile device management (MDM) and application management concepts. Experience with identity and access management (IAM) principles and best practices. Strong understanding of information protection and data security. Experience in Azure Cloud Security, with a strong understanding of Azure security services and configurations. Azure certifications such as Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Azure Security Engineer Associate. Excellent communication skills and the ability to collaborate effectively with both technical and non-technical stakeholders. What we offer Salary - £65,000 - £70000 Location Work from home with travel when required (Modern office space in Northampton, Chippenham or Manchester available for use). Subsidised health care/medical benefits Annual Leave 25-30 days plus B.H s + optional 2 weeks unpaid. Increases with time spent Experience 5 years+ experience in Microsoft Security and MWP (Modern Workplace) delivering and optimising client solutions. Proven experience in Cloud security / MWP solutions and technologies Desirable Certifications (Current & In date) Microsoft Certified: Azure Administrator Associate, Azure Solutions Architect Expert, Azure Security Engineer Associate Microsoft 365 Certified: Administrator Expert Microsoft Azure Security Technologies Microsoft Cybersecurity Architect Reports to: Head of Professional Services
MFK Recruitment
Cyber Security & Centralised Services Manager
MFK Recruitment Southwark, London
Cyber Security & Centralised Services Manager Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3 6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong emphasis on cybersecurity, resilience and regulatory compliance. The Opportunity: We are seeking an experienced Cyber Security & Centralised Services Managerwith a strong cybersecurity focus to join our growing technical team. In this pivotal role, you will: Act as the primary escalation point for complex IT and cybersecurity incidents. Manage and secure core client infrastructure and cloud environments. Ensure centralised security, monitoring, and incident response platforms operate effectively. You will collaborate closely with our Service Desk, Projects and Account Management teams to maintain high standards of service, document solutions and mentor junior engineers in line with cybersecurity best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Key Responsibilities Cyber Security & Centralised Services Manager: Serve as the primary escalation point for complex IT and cybersecurity incidents, including malware infections, ransomware attacks, phishing attempts, and unauthorised access events. Monitor, analyse, and respond to alerts from client security platforms (MDR/XDR, SentinelOne, Huntress, Fortinet, Mimecast, Avanan, Defender) to ensure rapid threat mitigation. Conduct vulnerability assessments, risk analyses and security audits across client environments, providing actionable recommendations and remediation guidance. Implement and maintain security hardening across infrastructure, cloud services, endpoints, and networks, in alignment with best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Lead and coordinate incident response efforts, including root cause analysis, threat containment and post-incident reporting for clients. Collaborate with the Project and Service Desk teams to embed security into deployments, migrations, upgrades, and automation workflows, ensuring systems remain secure by design. Maintain and improve Standard Operating Procedures (SOPs) for security operations, ensuring knowledge is shared across the team for rapid incident handling. Provide mentorship and cybersecurity guidance to junior engineers and Service Desk staff, fostering a culture of security awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager Key Skills & Experience: Proven experience in a 3rd Line / Senior Engineer role within an MSP or security-focused IT environment, supporting multiple clients and environments. Strong knowledge of Microsoft technologies (Azure, Microsoft 365, SharePoint, Intune/Entra) with a focus on security configuration, hardening and monitoring. In-depth understanding of networking, firewalls, VPNs, Windows Server, Active Directory and hybrid cloud security architectures. Hands-on experience with endpoint protection, EDR/MDR/XDR platforms, email security, RMM tools, and centralised monitoring systems. Familiarity with security frameworks and compliance standards, including Cyber Essentials, Cyber Essentials Plus, ISO27001, NIST, and GDPR requirements. Skilled in vulnerability management, threat detection, incident response, and remediation planning, including experience with ransomware and phishing mitigation. Strong communication skills with the ability to present technical and security findings to non-technical stakeholders and clients. Proactive mindset in threat hunting, risk assessments and continuous improvement of client security posture. Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: Microsoft Certified: Azure Administrator / Solutions Expert CompTIA Security+, CISSP, CISM or equivalent cybersecurity qualification ITIL Foundation Vendor-specific certifications (Fortinet, SentinelOne, Datto, Mimecast, Huntress, etc.) Why Join the Company: Be part of a technically strong, supportive and collaborative security-conscious team in central London. Play a key role in strategic security projects, incident response and continuous improvement initiatives. Access ongoing training, certifications and professional development in cybersecurity. Join a company that holds the core values of Honesty, Accountability, Commitment, Innovation, Expertise and Collaboration
Dec 10, 2025
Full time
Cyber Security & Centralised Services Manager Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3 6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong emphasis on cybersecurity, resilience and regulatory compliance. The Opportunity: We are seeking an experienced Cyber Security & Centralised Services Managerwith a strong cybersecurity focus to join our growing technical team. In this pivotal role, you will: Act as the primary escalation point for complex IT and cybersecurity incidents. Manage and secure core client infrastructure and cloud environments. Ensure centralised security, monitoring, and incident response platforms operate effectively. You will collaborate closely with our Service Desk, Projects and Account Management teams to maintain high standards of service, document solutions and mentor junior engineers in line with cybersecurity best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Key Responsibilities Cyber Security & Centralised Services Manager: Serve as the primary escalation point for complex IT and cybersecurity incidents, including malware infections, ransomware attacks, phishing attempts, and unauthorised access events. Monitor, analyse, and respond to alerts from client security platforms (MDR/XDR, SentinelOne, Huntress, Fortinet, Mimecast, Avanan, Defender) to ensure rapid threat mitigation. Conduct vulnerability assessments, risk analyses and security audits across client environments, providing actionable recommendations and remediation guidance. Implement and maintain security hardening across infrastructure, cloud services, endpoints, and networks, in alignment with best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Lead and coordinate incident response efforts, including root cause analysis, threat containment and post-incident reporting for clients. Collaborate with the Project and Service Desk teams to embed security into deployments, migrations, upgrades, and automation workflows, ensuring systems remain secure by design. Maintain and improve Standard Operating Procedures (SOPs) for security operations, ensuring knowledge is shared across the team for rapid incident handling. Provide mentorship and cybersecurity guidance to junior engineers and Service Desk staff, fostering a culture of security awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager Key Skills & Experience: Proven experience in a 3rd Line / Senior Engineer role within an MSP or security-focused IT environment, supporting multiple clients and environments. Strong knowledge of Microsoft technologies (Azure, Microsoft 365, SharePoint, Intune/Entra) with a focus on security configuration, hardening and monitoring. In-depth understanding of networking, firewalls, VPNs, Windows Server, Active Directory and hybrid cloud security architectures. Hands-on experience with endpoint protection, EDR/MDR/XDR platforms, email security, RMM tools, and centralised monitoring systems. Familiarity with security frameworks and compliance standards, including Cyber Essentials, Cyber Essentials Plus, ISO27001, NIST, and GDPR requirements. Skilled in vulnerability management, threat detection, incident response, and remediation planning, including experience with ransomware and phishing mitigation. Strong communication skills with the ability to present technical and security findings to non-technical stakeholders and clients. Proactive mindset in threat hunting, risk assessments and continuous improvement of client security posture. Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: Microsoft Certified: Azure Administrator / Solutions Expert CompTIA Security+, CISSP, CISM or equivalent cybersecurity qualification ITIL Foundation Vendor-specific certifications (Fortinet, SentinelOne, Datto, Mimecast, Huntress, etc.) Why Join the Company: Be part of a technically strong, supportive and collaborative security-conscious team in central London. Play a key role in strategic security projects, incident response and continuous improvement initiatives. Access ongoing training, certifications and professional development in cybersecurity. Join a company that holds the core values of Honesty, Accountability, Commitment, Innovation, Expertise and Collaboration
Senior Architect
Trades Workforce Solutions Nottingham, Nottinghamshire
Senior Architect Location: Nottingham, UK Salary: Up to £55,000 per annum (Dependent Upon Experience) Introduction An opportunity to join an award-winning, multi-disciplinary consultancy that's genuinely people-focused, progressive, and collaborative. With a nationwide footprint and a buzzing, team-centric culture, they're solving global challenges one building at a time, and having fun while they do it. Expect real career growth, meaningful projects across multiple sectors, and a leadership team that backs your ideas, development, and work-life balance. This opportunity would be ideal for a Senior/Project Architect with proven experience in defence/secure environments (and wider public/commercial sectors) who is confident using Revit and AutoCAD (BIM experience desirable). Package Up to £55,000 per annum (Dependent Upon Experience) Flexible / hybrid working 25 days' holiday + bank holidays, long-service recognition & festive shutdown In-house coaching & mentoring + professional membership support Competitive Company Pension Scheme Health cash plan scheme + Health & Mental Wellness programs Great team-building days & fully expensed seasonal socials Office Nottingham Hours Full-time, Monday to Friday 8:30am - 5:30pm, with Hybrid working Duties Lead architectural projects (Up to £10m in value) across multiple sectors, including sensitive/secure defence schemes. Interpret complex client briefs and deliver strategic, compliant design responses. Act as Lead Consultant, coordinating multi-disciplinary teams, external consultants and contractors. Produce site appraisals, feasibility studies, planning applications and detailed designs for competitive tender. Manage tender processes, value engineering, post-tender analysis and recommendations. Serve as Project Manager / Contract Administrator through delivery: site progress, technical compliance, QA and financial performance. Requirements ARB Registered and Qualified Architect with a minimum of 5 years' experience post qualification Proven experience in defence or other secure, policy-driven environments is beneficial Ability to secure UK security clearance to SC level is essential Fully proficient user of Revit and AutoCAD Excellent design experience from feasibility to technical delivery (Riba Stages 1 - 5) Comfortable delivering within client-prescribed frameworks, QA systems and sector standards (e.g., MOD / JSP) Great communication skillset and a supportive and collaborative mentor - supporting BD activity, resource planning, profitability and cross-office teamwork
Dec 10, 2025
Full time
Senior Architect Location: Nottingham, UK Salary: Up to £55,000 per annum (Dependent Upon Experience) Introduction An opportunity to join an award-winning, multi-disciplinary consultancy that's genuinely people-focused, progressive, and collaborative. With a nationwide footprint and a buzzing, team-centric culture, they're solving global challenges one building at a time, and having fun while they do it. Expect real career growth, meaningful projects across multiple sectors, and a leadership team that backs your ideas, development, and work-life balance. This opportunity would be ideal for a Senior/Project Architect with proven experience in defence/secure environments (and wider public/commercial sectors) who is confident using Revit and AutoCAD (BIM experience desirable). Package Up to £55,000 per annum (Dependent Upon Experience) Flexible / hybrid working 25 days' holiday + bank holidays, long-service recognition & festive shutdown In-house coaching & mentoring + professional membership support Competitive Company Pension Scheme Health cash plan scheme + Health & Mental Wellness programs Great team-building days & fully expensed seasonal socials Office Nottingham Hours Full-time, Monday to Friday 8:30am - 5:30pm, with Hybrid working Duties Lead architectural projects (Up to £10m in value) across multiple sectors, including sensitive/secure defence schemes. Interpret complex client briefs and deliver strategic, compliant design responses. Act as Lead Consultant, coordinating multi-disciplinary teams, external consultants and contractors. Produce site appraisals, feasibility studies, planning applications and detailed designs for competitive tender. Manage tender processes, value engineering, post-tender analysis and recommendations. Serve as Project Manager / Contract Administrator through delivery: site progress, technical compliance, QA and financial performance. Requirements ARB Registered and Qualified Architect with a minimum of 5 years' experience post qualification Proven experience in defence or other secure, policy-driven environments is beneficial Ability to secure UK security clearance to SC level is essential Fully proficient user of Revit and AutoCAD Excellent design experience from feasibility to technical delivery (Riba Stages 1 - 5) Comfortable delivering within client-prescribed frameworks, QA systems and sector standards (e.g., MOD / JSP) Great communication skillset and a supportive and collaborative mentor - supporting BD activity, resource planning, profitability and cross-office teamwork
Studio Practice Manager - Mission Critical
HKS Camden, London
Studio Practice Manager - Mission Critical page is loaded Studio Practice Manager - Mission Criticallocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: 9 Overview: Responsible for operational and financial management and oversight of a studio, focusing on staff and financial management, growing experience, relationship skills, collaboration and interpersonal skills while working on great projects for exceptional clients. Depending on the size of the office or studio, the Studio Practice Leader and Studio Practice Manager may be the same individual. The Studio Practice Manager often also leads projects with multiple clients concurrently. In this role, the Studio Practice Manager will be held accountable to the responsibilities and expectation of documented in the job description for Senior Project Manager role. Responsibilities : Collaborates in strategic planning for the studio and facilitates communication for the specific practice with other leaders, such as vetting studio marketing strategy and allocating needed project resources Supports practice leaders and participates in strategic, Objectives and Key Results (OKRs), and financial planning for the respective practice Partners with studio practice leader and Office Director to evaluate performance and growth in a manner which is consistent with HKS's priorities, core values, and purpose Represents the interests, concerns and problems within the studio and ensures issues are addressed and resolved expeditiously Communicates practice / studio initiatives to respective project teams as appropriate Oversees projects assigned to the respective studio, focusing on the project process, service/delivery, work environment, and project documentation Actively manages staffing and schedules, monitors utilization and efficiency, financial performance, and growth management across the studio, including recommending adjustments where necessary Collaborates with other studio practice leaders such as project managers, project architects, construction administrators, and designers through all phases by guiding, advising, and mentoring on project work Collaborates during the initial marketing stages through completion of construction, including programming client needs, conceptual and schematic design, design development and delivery Serves as a technical resource advisor for the studio, assisting in the resolution of complex problems, and helping them grow in their roles Serves as senior manager on projects within the studio; acts as a primary interface with clients for respective studio Exercises skills of persuasion and negotiation on critical issues Travel will be required Qualifications: Professional degree in Architecture, Interior Design, or related field Licensure or certification in chosen field preferred Typically, 15+ years of experience in the AEC industry, including experience in a leadership role with demonstrated success in both project work, project financial management, and talent/resource development Familiarity with Vision application software preferred Experience in MS Office Suite, and Microsoft Teams preferred Demonstrated ability in connecting people and resources to the right place at the right time Successful track record in directing and providing leadership for teams to follow Excellent interpersonal skills with a focus on collaboration and developing/nurturing talent Exercise skills of persuasion and negotiation on critical issues Strong leadership, organization, communication, and relationship management skills Ability to work closely with design directors to promote an inter-disciplinary design approach and philosophy, and to facilitate its advancement across the firm Ability to manage team with diplomatic and collaborative leadership style which puts value on relationships and collaboration, both internal and external Ability to problem solve and apply innovative solutions Ability to collaborate and encourage collaboration in a team environment Ability to effectively meet deadlines at expected qualityIf you currently work for HKS, please submit your application via the Internal Careers Portal. Make Your Search Easier!We recommend selecting the location and/or country before selecting a job title when performing a search.
Dec 10, 2025
Full time
Studio Practice Manager - Mission Critical page is loaded Studio Practice Manager - Mission Criticallocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: 9 Overview: Responsible for operational and financial management and oversight of a studio, focusing on staff and financial management, growing experience, relationship skills, collaboration and interpersonal skills while working on great projects for exceptional clients. Depending on the size of the office or studio, the Studio Practice Leader and Studio Practice Manager may be the same individual. The Studio Practice Manager often also leads projects with multiple clients concurrently. In this role, the Studio Practice Manager will be held accountable to the responsibilities and expectation of documented in the job description for Senior Project Manager role. Responsibilities : Collaborates in strategic planning for the studio and facilitates communication for the specific practice with other leaders, such as vetting studio marketing strategy and allocating needed project resources Supports practice leaders and participates in strategic, Objectives and Key Results (OKRs), and financial planning for the respective practice Partners with studio practice leader and Office Director to evaluate performance and growth in a manner which is consistent with HKS's priorities, core values, and purpose Represents the interests, concerns and problems within the studio and ensures issues are addressed and resolved expeditiously Communicates practice / studio initiatives to respective project teams as appropriate Oversees projects assigned to the respective studio, focusing on the project process, service/delivery, work environment, and project documentation Actively manages staffing and schedules, monitors utilization and efficiency, financial performance, and growth management across the studio, including recommending adjustments where necessary Collaborates with other studio practice leaders such as project managers, project architects, construction administrators, and designers through all phases by guiding, advising, and mentoring on project work Collaborates during the initial marketing stages through completion of construction, including programming client needs, conceptual and schematic design, design development and delivery Serves as a technical resource advisor for the studio, assisting in the resolution of complex problems, and helping them grow in their roles Serves as senior manager on projects within the studio; acts as a primary interface with clients for respective studio Exercises skills of persuasion and negotiation on critical issues Travel will be required Qualifications: Professional degree in Architecture, Interior Design, or related field Licensure or certification in chosen field preferred Typically, 15+ years of experience in the AEC industry, including experience in a leadership role with demonstrated success in both project work, project financial management, and talent/resource development Familiarity with Vision application software preferred Experience in MS Office Suite, and Microsoft Teams preferred Demonstrated ability in connecting people and resources to the right place at the right time Successful track record in directing and providing leadership for teams to follow Excellent interpersonal skills with a focus on collaboration and developing/nurturing talent Exercise skills of persuasion and negotiation on critical issues Strong leadership, organization, communication, and relationship management skills Ability to work closely with design directors to promote an inter-disciplinary design approach and philosophy, and to facilitate its advancement across the firm Ability to manage team with diplomatic and collaborative leadership style which puts value on relationships and collaboration, both internal and external Ability to problem solve and apply innovative solutions Ability to collaborate and encourage collaboration in a team environment Ability to effectively meet deadlines at expected qualityIf you currently work for HKS, please submit your application via the Internal Careers Portal. Make Your Search Easier!We recommend selecting the location and/or country before selecting a job title when performing a search.
Brandon James
Senior Building Surveyor
Brandon James Slough, Berkshire
A client of mine, a forward-thinking and dynamic construction consultancy, are keen to speak with an experienced Senior Building Surveyor who is eager to take on responsibility, lead exciting projects, and play a key part in shaping the future of their London team. Offering the successful Surveyor the opportunity to deliver a broad range of projects across healthcare, blue light, local government, and education, this is a chance to join a practice that truly values its people and empowers them to grow. The Company's Profile With a strong reputation for delivering exceptional consultancy services and a commitment to championing sustainability, this consultancy balances the expertise to deliver high-profile projects with the agility to genuinely support and invest in their employees. Their people-first culture is at the heart of everything they do, ensuring not only successful projects but also a supportive and rewarding working environment. The Senior Building Surveyor's Role The successful Senior Building Surveyor will take ownership of projects from inception through to completion, leading with confidence and minimal supervision. You will work collaboratively with clients, consultants, and stakeholders while managing a variety of professional services and technical matters. From condition surveys and dilapidations through to full-scale project delivery, this is a diverse role offering both challenge and opportunity. Responsibilities Lead projects of varied scale and complexity, from initial design to completion Act as Contract Administrator or Employer's Agent Prepare and manage tender documentation and procurement advice Undertake condition and measured surveys, site inspections, and technical reports Oversee professional matters such as Party Wall, Acquisition Surveys, and Dilapidations Advise on statutory approvals including Planning, Building Control, and Listed Building Consent Support and mentor junior surveyors within the team Maintain strong client relationships and contribute to generating new business opportunities Ensure all work is carried out in line with health, safety, and sustainability standards The Successful Senior Building Surveyor Will Have Qualifications: Ideally Chartered (RICS) or working towards chartership (full support provided) Degree qualified (RICS accredited or equivalent) Knowledge & Attributes: Proven experience as a Building Surveyor Ability to manage complex projects through their full lifecycle Strong leadership, client-facing, and mentoring skills Commercial awareness with the ability to contribute to fee management and bids In-depth knowledge of building defects, CDM regulations, and construction health & safety In Return? £60,000 - £70,000 (dependent on experience) 33 days holiday (including bank holidays) + birthday leave + Christmas shutdown Option to buy or carry over additional holiday days Private health cover from day one Enhanced maternity, paternity, and charitable volunteer leave Agile working policy Annual bonus and salary review Company pension scheme Cycle-to-work scheme, wellbeing app, and EAP support Career development, chartership support, and training opportunities Internal mentoring and referral bonus schemes If you're a Senior Building Surveyor looking to take the next step in your career, please contact Chris van Aurich at Brandon James.
Dec 10, 2025
Full time
A client of mine, a forward-thinking and dynamic construction consultancy, are keen to speak with an experienced Senior Building Surveyor who is eager to take on responsibility, lead exciting projects, and play a key part in shaping the future of their London team. Offering the successful Surveyor the opportunity to deliver a broad range of projects across healthcare, blue light, local government, and education, this is a chance to join a practice that truly values its people and empowers them to grow. The Company's Profile With a strong reputation for delivering exceptional consultancy services and a commitment to championing sustainability, this consultancy balances the expertise to deliver high-profile projects with the agility to genuinely support and invest in their employees. Their people-first culture is at the heart of everything they do, ensuring not only successful projects but also a supportive and rewarding working environment. The Senior Building Surveyor's Role The successful Senior Building Surveyor will take ownership of projects from inception through to completion, leading with confidence and minimal supervision. You will work collaboratively with clients, consultants, and stakeholders while managing a variety of professional services and technical matters. From condition surveys and dilapidations through to full-scale project delivery, this is a diverse role offering both challenge and opportunity. Responsibilities Lead projects of varied scale and complexity, from initial design to completion Act as Contract Administrator or Employer's Agent Prepare and manage tender documentation and procurement advice Undertake condition and measured surveys, site inspections, and technical reports Oversee professional matters such as Party Wall, Acquisition Surveys, and Dilapidations Advise on statutory approvals including Planning, Building Control, and Listed Building Consent Support and mentor junior surveyors within the team Maintain strong client relationships and contribute to generating new business opportunities Ensure all work is carried out in line with health, safety, and sustainability standards The Successful Senior Building Surveyor Will Have Qualifications: Ideally Chartered (RICS) or working towards chartership (full support provided) Degree qualified (RICS accredited or equivalent) Knowledge & Attributes: Proven experience as a Building Surveyor Ability to manage complex projects through their full lifecycle Strong leadership, client-facing, and mentoring skills Commercial awareness with the ability to contribute to fee management and bids In-depth knowledge of building defects, CDM regulations, and construction health & safety In Return? £60,000 - £70,000 (dependent on experience) 33 days holiday (including bank holidays) + birthday leave + Christmas shutdown Option to buy or carry over additional holiday days Private health cover from day one Enhanced maternity, paternity, and charitable volunteer leave Agile working policy Annual bonus and salary review Company pension scheme Cycle-to-work scheme, wellbeing app, and EAP support Career development, chartership support, and training opportunities Internal mentoring and referral bonus schemes If you're a Senior Building Surveyor looking to take the next step in your career, please contact Chris van Aurich at Brandon James.
Demand Planner and Buyer
Slingco Rossendale, Lancashire
COMPANY BACKGROUND: Slingco is an award-winning supplier of installation tools for the energy infrastructure industries, including Utility, Oil & Gas and Renewables. With over 40 years of industry heritage, we serve customers in over 80 countries worldwide from our Head Quarters in the UK and distribution centre in the United States. Our products are used in safety critical applications for a wide range of markets. With sectors including oil & gas, civil engineering, aerospace, transport, utilities, marine/offshore and the military - there is no room for error. That is why we do everything with the utmost care and precision. We design and manufacture to the highest specifications and test to destruction. If our products do not meet and exceed the most stringent national and international standards, they're not good enough for our customers. At Slingco, our goal is to create innovative high-quality products that our customers can depend on, whilst providing a positive experience for our customers and our employees. Every aspect of our work, culture and commitment to innovation is driven by our core values. PAY & BENEFITS: Up to £35,000 per annum Company Pension - Enhanced Employer Contributions Life Insurance (x4 your salary) Onsite Parking Gym Membership Cycle to Work Scheme Employee Loan Scheme Employee Assistance Programme (EAP) POSITION SUMMARY: As part of the Supply Chain Team, you will lead the demand planning and analysis process for all finished goods for the USA. You will act as a key link between Sales and Supply Chain to ensure an efficient model for generating future demand - driven by historical sales data, sales forecasts, marketing strategies and inventory positions. You will also be responsible for maintaining strong relationships with key suppliers, focusing on performance improvement through cost reduction initiatives, OTIF performance and the management of NCRs. KEY DUTIES & RESPONSIBILITIES: Review historical sales data to identify patterns based on seasonality, market trends and other demand drivers. Work closely with the Global Demand Planning Manager and the USA VP of Operations to gather existing customer inputs, potential new customer information and new market introductions. Develop an operational demand forecast model using the Demand Planning Software as the primary forecasting tool. Validate the sales forecast by regularly comparing forecasts to actual sales and adjusting as necessary to correct any variances. Implement strategies in conjunction with the Global Demand Planning Manager to improve forecast accuracy. Create and maintain stock policies such as safety stock levels, replenishment cycles and optimum order quantities. Manage and maintain inventory levels to ensure stock availability while achieving high stock turn ratios. Work closely with the Purchasing Administrator to provide an order profile with planned scheduled deliveries aligned with the sales forecast and inventory policies. Coordinate the release of scheduled purchase orders for finished goods to global suppliers. Follow up with suppliers regarding order status to ensure on time delivery. Review supplier performance and report KPIs such as OTIF and NCRs and manage the closure of NCRs. Lead cost reduction initiatives with suppliers. Maintain the hotlist and review expediting or push back requirements with suppliers. Ensure customer action plans, sales spikes and new sales orders are communicated promptly to the broader team. Monitor, review and update system parameters in line with changes in demand. Regularly review slow moving and obsolete stock and coordinate stock reduction plans with Sales and Finance. Focus on replenishment models that optimise freight options such as full container loads and consolidated shipments. Prepare documentation and presentations for regular Sales and Operations (S&OP) reviews. PERSON SPECIFICATION: Demonstrate alignment with Slingco values at all times. Excellent interpersonal and influencing skills with the ability to drive the team toward achieving strategic objectives. Strong sense of urgency and a proactive approach when communicating issues to stakeholders with effective task prioritisation. Promote a positive, delivery focused and results oriented atmosphere throughout the team and wider organisation. Ability to work effectively under pressure. Ability to work both independently and as part of a team maintaining motivation, resilience and a positive attitude. Excellent communication skills with the ability to navigate different communication environments and levels translating information across the organisation for both technical and non-technical audiences. Strong problem-solving mindset and commitment to continuous improvement using creative thinking to develop innovative solutions and opportunities. Strong understanding of business strategy, commercial considerations, financials and negotiation principles. Produce written work of a high standard and demonstrate strong skills in PowerPoint presentations. Take full responsibility for actions and inactions communicating issues early and providing forward thinking solutions before problems materialise. Communicate proactively with customers and team members using appropriate channels with openness and honesty and flag potential issues in advance encouraging others to do the same. Always respect confidentiality and codes of conduct and maintain non-discriminatory behaviour. EXPERIENCE & QUALIFICATIONS: Degree level (or equivalent) in Business Administration, Supply Chain Management or Industrial Engineering. Experience in demand planning and/or inventory planning. Experience in procurement and logistics. Demonstrated strong analytical skills with experience developing inventory and demand planning models within a complex supply chain network. Experience working within cross cultural and global supply chain environments. Proficiency in Excel and the full MS Office suite. Experience using demand forecasting software - Netstock experience is desirable. Experience using ERP/MRP systems - MS Business Central experience is desirable.
Dec 10, 2025
Full time
COMPANY BACKGROUND: Slingco is an award-winning supplier of installation tools for the energy infrastructure industries, including Utility, Oil & Gas and Renewables. With over 40 years of industry heritage, we serve customers in over 80 countries worldwide from our Head Quarters in the UK and distribution centre in the United States. Our products are used in safety critical applications for a wide range of markets. With sectors including oil & gas, civil engineering, aerospace, transport, utilities, marine/offshore and the military - there is no room for error. That is why we do everything with the utmost care and precision. We design and manufacture to the highest specifications and test to destruction. If our products do not meet and exceed the most stringent national and international standards, they're not good enough for our customers. At Slingco, our goal is to create innovative high-quality products that our customers can depend on, whilst providing a positive experience for our customers and our employees. Every aspect of our work, culture and commitment to innovation is driven by our core values. PAY & BENEFITS: Up to £35,000 per annum Company Pension - Enhanced Employer Contributions Life Insurance (x4 your salary) Onsite Parking Gym Membership Cycle to Work Scheme Employee Loan Scheme Employee Assistance Programme (EAP) POSITION SUMMARY: As part of the Supply Chain Team, you will lead the demand planning and analysis process for all finished goods for the USA. You will act as a key link between Sales and Supply Chain to ensure an efficient model for generating future demand - driven by historical sales data, sales forecasts, marketing strategies and inventory positions. You will also be responsible for maintaining strong relationships with key suppliers, focusing on performance improvement through cost reduction initiatives, OTIF performance and the management of NCRs. KEY DUTIES & RESPONSIBILITIES: Review historical sales data to identify patterns based on seasonality, market trends and other demand drivers. Work closely with the Global Demand Planning Manager and the USA VP of Operations to gather existing customer inputs, potential new customer information and new market introductions. Develop an operational demand forecast model using the Demand Planning Software as the primary forecasting tool. Validate the sales forecast by regularly comparing forecasts to actual sales and adjusting as necessary to correct any variances. Implement strategies in conjunction with the Global Demand Planning Manager to improve forecast accuracy. Create and maintain stock policies such as safety stock levels, replenishment cycles and optimum order quantities. Manage and maintain inventory levels to ensure stock availability while achieving high stock turn ratios. Work closely with the Purchasing Administrator to provide an order profile with planned scheduled deliveries aligned with the sales forecast and inventory policies. Coordinate the release of scheduled purchase orders for finished goods to global suppliers. Follow up with suppliers regarding order status to ensure on time delivery. Review supplier performance and report KPIs such as OTIF and NCRs and manage the closure of NCRs. Lead cost reduction initiatives with suppliers. Maintain the hotlist and review expediting or push back requirements with suppliers. Ensure customer action plans, sales spikes and new sales orders are communicated promptly to the broader team. Monitor, review and update system parameters in line with changes in demand. Regularly review slow moving and obsolete stock and coordinate stock reduction plans with Sales and Finance. Focus on replenishment models that optimise freight options such as full container loads and consolidated shipments. Prepare documentation and presentations for regular Sales and Operations (S&OP) reviews. PERSON SPECIFICATION: Demonstrate alignment with Slingco values at all times. Excellent interpersonal and influencing skills with the ability to drive the team toward achieving strategic objectives. Strong sense of urgency and a proactive approach when communicating issues to stakeholders with effective task prioritisation. Promote a positive, delivery focused and results oriented atmosphere throughout the team and wider organisation. Ability to work effectively under pressure. Ability to work both independently and as part of a team maintaining motivation, resilience and a positive attitude. Excellent communication skills with the ability to navigate different communication environments and levels translating information across the organisation for both technical and non-technical audiences. Strong problem-solving mindset and commitment to continuous improvement using creative thinking to develop innovative solutions and opportunities. Strong understanding of business strategy, commercial considerations, financials and negotiation principles. Produce written work of a high standard and demonstrate strong skills in PowerPoint presentations. Take full responsibility for actions and inactions communicating issues early and providing forward thinking solutions before problems materialise. Communicate proactively with customers and team members using appropriate channels with openness and honesty and flag potential issues in advance encouraging others to do the same. Always respect confidentiality and codes of conduct and maintain non-discriminatory behaviour. EXPERIENCE & QUALIFICATIONS: Degree level (or equivalent) in Business Administration, Supply Chain Management or Industrial Engineering. Experience in demand planning and/or inventory planning. Experience in procurement and logistics. Demonstrated strong analytical skills with experience developing inventory and demand planning models within a complex supply chain network. Experience working within cross cultural and global supply chain environments. Proficiency in Excel and the full MS Office suite. Experience using demand forecasting software - Netstock experience is desirable. Experience using ERP/MRP systems - MS Business Central experience is desirable.
Enterprise Account Executive, Financial Services
Menlo Ventures City, London
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enterprise Account Executive at Anthropic, you'll join the foundational team at the forefront of introducing our cutting-edge AI productivity API and SaaS solutions to financial institutions across the EMEA markets. You'll drive the adoption of safe, frontier AI by securing strategic deals with banks, insurance companies, and financial research institutions. You'll leverage your consultative sales expertise in the financial services sector to propel revenue growth while becoming a trusted partner to financial stakeholders, helping them embed and deploy AI while uncovering its full range of capabilities in banking, research, and administration. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with financial decision-makers. The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI. Responsibilities: Win new business and drive revenue for Anthropic within the financial services sector. Navigate complex financial institutions to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to close Design and execute innovative sales strategies tailored to financial services procurement cycles and budgeting processes to meet and exceed revenue quotas. Analyze financial market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns Spearhead market expansion by identifying new use cases within financial departments, research centers, and administrative offices. Collaborate cross-functionally to differentiate our offerings for financial applications Navigate complex financial stakeholder ecosystems including executives, administrators, IT departments, and procurement offices to build consensus Inform product roadmaps and features by gathering feedback from financial users and conveying financial market needs. Provide insights that strengthen our value proposition for financial services Continuously refine the financial services sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency You may be a good fit if you have: 8+ years of B2B sales experience specializing in financial services technology, with proven expertise in SaaS platforms, API solutions, and emerging technologies A track record of managing complex sales cycles within financial institutions and securing strategic deals by understanding both technical requirements and financial use cases Demonstrated ability to navigate financial bureaucracies and procurement processes, building consensus among diverse stakeholders including executives, administrators, and IT departments Extensive experience negotiating complex agreements within financial services procurement frameworks and policies Proven experience exceeding revenue targets in the financial services sector by effectively managing an evolving pipeline and sales process Excellent communication skills and the ability to present confidently to various financial audiences, from analysts and researchers to senior executives Deep understanding of financial services buying cycles, decision-making processes, and key pain points A strategic, analytical approach to assessing the financial services market combined with creative, tactical execution to capture opportunities A passion for and/or experience with advanced AI systems and their applications in financial services. You feel strongly about ensuring frontier AI systems are developed safely and ethically for financial use Salary The expected salary range for this position is: Annual Salary: £195,000 - £280,000 GBP Logistics Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We sponsor visas. If we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process
Dec 10, 2025
Full time
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enterprise Account Executive at Anthropic, you'll join the foundational team at the forefront of introducing our cutting-edge AI productivity API and SaaS solutions to financial institutions across the EMEA markets. You'll drive the adoption of safe, frontier AI by securing strategic deals with banks, insurance companies, and financial research institutions. You'll leverage your consultative sales expertise in the financial services sector to propel revenue growth while becoming a trusted partner to financial stakeholders, helping them embed and deploy AI while uncovering its full range of capabilities in banking, research, and administration. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with financial decision-makers. The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI. Responsibilities: Win new business and drive revenue for Anthropic within the financial services sector. Navigate complex financial institutions to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to close Design and execute innovative sales strategies tailored to financial services procurement cycles and budgeting processes to meet and exceed revenue quotas. Analyze financial market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns Spearhead market expansion by identifying new use cases within financial departments, research centers, and administrative offices. Collaborate cross-functionally to differentiate our offerings for financial applications Navigate complex financial stakeholder ecosystems including executives, administrators, IT departments, and procurement offices to build consensus Inform product roadmaps and features by gathering feedback from financial users and conveying financial market needs. Provide insights that strengthen our value proposition for financial services Continuously refine the financial services sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency You may be a good fit if you have: 8+ years of B2B sales experience specializing in financial services technology, with proven expertise in SaaS platforms, API solutions, and emerging technologies A track record of managing complex sales cycles within financial institutions and securing strategic deals by understanding both technical requirements and financial use cases Demonstrated ability to navigate financial bureaucracies and procurement processes, building consensus among diverse stakeholders including executives, administrators, and IT departments Extensive experience negotiating complex agreements within financial services procurement frameworks and policies Proven experience exceeding revenue targets in the financial services sector by effectively managing an evolving pipeline and sales process Excellent communication skills and the ability to present confidently to various financial audiences, from analysts and researchers to senior executives Deep understanding of financial services buying cycles, decision-making processes, and key pain points A strategic, analytical approach to assessing the financial services market combined with creative, tactical execution to capture opportunities A passion for and/or experience with advanced AI systems and their applications in financial services. You feel strongly about ensuring frontier AI systems are developed safely and ethically for financial use Salary The expected salary range for this position is: Annual Salary: £195,000 - £280,000 GBP Logistics Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We sponsor visas. If we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process
Randstad Construction & Property
Senior Asbestos Manager
Randstad Construction & Property City, Derby
Job: Senior Asbestos Manager: The Opportunity This is an exceptional, career-defining opportunity for a highly competent and proactive Senior Asbestos Manager to take the reins of a successful Asbestos Management department within a highly-regarded, East Midlands based National Health and Safety Consultancy. We are seeking a true leader to step into a pivotal role due as the Head of Asbestos. You will lead a small team of surveyors, driving the operational and technical excellence of the department nationwide, with direct reporting to the Managing Director. This role offers the chance to put your own unique stamp on the department, shaping its future growth and success-an opportunity that is rare in the industry. In addition to this exciting opportunity for a carer driven individual, you can expect the following benefits E xceptional Earning Potential: A highly competitive salary ranging from 45,000 - 55,000 pa , supported by a significant performance linked annual bonus scheme and a 4,800 pa car allowance . This overall package is designed to attract the very best talent. Performance-Linked Bonus: A compelling bonus structure with a yearly performance directly linked to your departmental success, a direct reward for your leadership and growth initiatives. Invest in Your Future: Full encouragement and support for Continuous Professional Development (CPD). Furthermore, there is a chance to develop expertise in either CDM Consultancy or Fire Risk Management , expanding your professional scope beyond asbestos. Make Your Mark: You will be responsible for the day-to-day leadership and strategic direction of the Asbestos department , allowing you to grow the department and implement your own vision within a successful, established company. The Role You will serve as the primary technical lead and operational manager for projects across diverse sectors including Property, Retail, Education, Industrial, Rail, Health Care, and Residential, among others. The department has a large mainly commercial portfolio. Key Responsibilities Include: Leadership & Management: Providing day-to-day leadership, coaching, and mentoring for the asbestos team (Surveyors/Trainee Surveyors and Administrator). Technical Authority: Acting as the go-to expert for asbestos-related queries , interpreting survey data, and providing clear recommendations to clients. Operational Excellence: Planning and coordinating the daily and weekly national workloads , overseeing project setup, and ensuring efficient delivery. Quality Assurance: QA checking all technical documentation (reports, registers, drawings) prior to issue and carrying out regular audits/site assessments of surveyors. Client Relationship Management: Liaising directly with clients to provide updates , maintain, and develop ongoing relationships. About You: Qualifications: Minimum of BOHS P402 or RSPH equivalent, and P405 . (Additional competencies like CoC , M504 etc are desirable ). Experience: Demonstrable, significant experience in asbestos surveying, consultancy, or project management. Technical Knowledge: Strong working knowledge of industry standards including HSG264, CAR 2012, and asbestos management best practice. L eadership Skills: A professional and approachable leadership style , comfortable planning teams, schedules, and work programmes. Personal Attributes: Highly organised, with methodical and thorough attention to detail. Must hold a Full UK driving licence and be willing to travel as required. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Dec 10, 2025
Full time
Job: Senior Asbestos Manager: The Opportunity This is an exceptional, career-defining opportunity for a highly competent and proactive Senior Asbestos Manager to take the reins of a successful Asbestos Management department within a highly-regarded, East Midlands based National Health and Safety Consultancy. We are seeking a true leader to step into a pivotal role due as the Head of Asbestos. You will lead a small team of surveyors, driving the operational and technical excellence of the department nationwide, with direct reporting to the Managing Director. This role offers the chance to put your own unique stamp on the department, shaping its future growth and success-an opportunity that is rare in the industry. In addition to this exciting opportunity for a carer driven individual, you can expect the following benefits E xceptional Earning Potential: A highly competitive salary ranging from 45,000 - 55,000 pa , supported by a significant performance linked annual bonus scheme and a 4,800 pa car allowance . This overall package is designed to attract the very best talent. Performance-Linked Bonus: A compelling bonus structure with a yearly performance directly linked to your departmental success, a direct reward for your leadership and growth initiatives. Invest in Your Future: Full encouragement and support for Continuous Professional Development (CPD). Furthermore, there is a chance to develop expertise in either CDM Consultancy or Fire Risk Management , expanding your professional scope beyond asbestos. Make Your Mark: You will be responsible for the day-to-day leadership and strategic direction of the Asbestos department , allowing you to grow the department and implement your own vision within a successful, established company. The Role You will serve as the primary technical lead and operational manager for projects across diverse sectors including Property, Retail, Education, Industrial, Rail, Health Care, and Residential, among others. The department has a large mainly commercial portfolio. Key Responsibilities Include: Leadership & Management: Providing day-to-day leadership, coaching, and mentoring for the asbestos team (Surveyors/Trainee Surveyors and Administrator). Technical Authority: Acting as the go-to expert for asbestos-related queries , interpreting survey data, and providing clear recommendations to clients. Operational Excellence: Planning and coordinating the daily and weekly national workloads , overseeing project setup, and ensuring efficient delivery. Quality Assurance: QA checking all technical documentation (reports, registers, drawings) prior to issue and carrying out regular audits/site assessments of surveyors. Client Relationship Management: Liaising directly with clients to provide updates , maintain, and develop ongoing relationships. About You: Qualifications: Minimum of BOHS P402 or RSPH equivalent, and P405 . (Additional competencies like CoC , M504 etc are desirable ). Experience: Demonstrable, significant experience in asbestos surveying, consultancy, or project management. Technical Knowledge: Strong working knowledge of industry standards including HSG264, CAR 2012, and asbestos management best practice. L eadership Skills: A professional and approachable leadership style , comfortable planning teams, schedules, and work programmes. Personal Attributes: Highly organised, with methodical and thorough attention to detail. Must hold a Full UK driving licence and be willing to travel as required. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Principal Legal Counsel, Pensions and Investments (12 Month FTC) New Cardiff, London or Remote (UK)
Monzo City, Cardiff
Principal Legal Counsel, Pensions and Investments (12 Month FTC) Cardiff, London or Remote (UK) We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking for a Principal Legal Counsel - Pensions and Investments to join our team at Monzo as caregiver leave cover, and help us build one of the best, most innovative banks in the world. This role will report to the Director of Legal, Wealth, and is part of the Legal team in the Legal & Board Governance Collective at Monzo. In this role, you'll work closely with the Wealth Collective on Monzo's personal pension and investment products (including Stocks & Shares ISAs and GIAs), and support the teams in helping our customers build their financial future. You'll work at all levels in the organisation and with a wide range of stakeholders from Product Managers and Designers to Operations professionals and software Engineers. Be a trusted adviser and partner to the Pensions & Investments teams, helping them build beautiful products and create effective customer journeys in the Monzo app whilst meeting our legal and regulatory requirements. Advise on the development of our pensions and investments offering, including expanding the range of assets available, and offering draw-down. Support the Pensions & Investments teams in managing third parties involved in the provision of pensions and investments services (including pension scheme trustees and administrators, and custodians). Equip the team to deal with developments in the regulatory landscape for pensions and investments, and work closely with Compliance colleagues on all things regulatory. Work with Risk and Control closely to help the team identify and manage legal and regulatory risks relating to the pensions and investments business. Prioritise thoughtfully across pensions and investments activities to continuously operate with the highest impact. Develop and implement processes and procedures to increase the efficiency and scalability of pensions and investments legal advice across the Monzo Group. Deliver training, share insights from your work, and help educate others on pensions and investments. Manage relationships with our external legal counsel and work to ensure we are optimising our legal spend on pensions and investments matters, and obtaining the best value. You have experience advising on personal pensions and/or retail investments platforms, and a solid grounding in direct to customer retail investments with around 5 years + relevant post qualification experience. You have outstanding technical skills and an understanding of regulatory and tax issues for pensions and investments, having spent time in private practice and preferably time in house at a financial institution or fintech. You are a team player and natural collaborator who is passionate about effecting change whilst at the same time being goals focused and impact driven. You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives. You are willing to jump in and handle a wide range of legal issues, even outside your core areas of expertise in a proactive, and resourceful way, and can sensibly assess when best to engage external counsel in a cost effective way. You are comfortable operating at all levels of the organisation up to the Executive and liaising with a variety of internal and external stakeholders. You welcome diverse perspectives, think rigorously and critically and aren't afraid to challenge assumptions. You've an open and curious mind, you are passionate about the intersection of banking and technology, and what we are doing here at Monzo excites you! The application journey has 3 key steps Our interview process involves 3 main stages: Intro calls (with the hiring team, and potentially Director of Legal, Wealth) First stage role specific interview Second stage values interview Our average process takes around 2-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business . What's in it for you This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences. And much more, see our full list of benefits here. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, the 2024 Diversity and Inclusion Report and the 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage
Dec 10, 2025
Full time
Principal Legal Counsel, Pensions and Investments (12 Month FTC) Cardiff, London or Remote (UK) We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking for a Principal Legal Counsel - Pensions and Investments to join our team at Monzo as caregiver leave cover, and help us build one of the best, most innovative banks in the world. This role will report to the Director of Legal, Wealth, and is part of the Legal team in the Legal & Board Governance Collective at Monzo. In this role, you'll work closely with the Wealth Collective on Monzo's personal pension and investment products (including Stocks & Shares ISAs and GIAs), and support the teams in helping our customers build their financial future. You'll work at all levels in the organisation and with a wide range of stakeholders from Product Managers and Designers to Operations professionals and software Engineers. Be a trusted adviser and partner to the Pensions & Investments teams, helping them build beautiful products and create effective customer journeys in the Monzo app whilst meeting our legal and regulatory requirements. Advise on the development of our pensions and investments offering, including expanding the range of assets available, and offering draw-down. Support the Pensions & Investments teams in managing third parties involved in the provision of pensions and investments services (including pension scheme trustees and administrators, and custodians). Equip the team to deal with developments in the regulatory landscape for pensions and investments, and work closely with Compliance colleagues on all things regulatory. Work with Risk and Control closely to help the team identify and manage legal and regulatory risks relating to the pensions and investments business. Prioritise thoughtfully across pensions and investments activities to continuously operate with the highest impact. Develop and implement processes and procedures to increase the efficiency and scalability of pensions and investments legal advice across the Monzo Group. Deliver training, share insights from your work, and help educate others on pensions and investments. Manage relationships with our external legal counsel and work to ensure we are optimising our legal spend on pensions and investments matters, and obtaining the best value. You have experience advising on personal pensions and/or retail investments platforms, and a solid grounding in direct to customer retail investments with around 5 years + relevant post qualification experience. You have outstanding technical skills and an understanding of regulatory and tax issues for pensions and investments, having spent time in private practice and preferably time in house at a financial institution or fintech. You are a team player and natural collaborator who is passionate about effecting change whilst at the same time being goals focused and impact driven. You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives. You are willing to jump in and handle a wide range of legal issues, even outside your core areas of expertise in a proactive, and resourceful way, and can sensibly assess when best to engage external counsel in a cost effective way. You are comfortable operating at all levels of the organisation up to the Executive and liaising with a variety of internal and external stakeholders. You welcome diverse perspectives, think rigorously and critically and aren't afraid to challenge assumptions. You've an open and curious mind, you are passionate about the intersection of banking and technology, and what we are doing here at Monzo excites you! The application journey has 3 key steps Our interview process involves 3 main stages: Intro calls (with the hiring team, and potentially Director of Legal, Wealth) First stage role specific interview Second stage values interview Our average process takes around 2-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business . What's in it for you This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences. And much more, see our full list of benefits here. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, the 2024 Diversity and Inclusion Report and the 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage
Customer Success Manager (Enterprise)
black.ai City, London
Location London, United Kingdom Employment Type Full time Department Customer Success Who is Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare's capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what's proven, shaping healthcare's next era. Ready for the challenge? The Role As an Enterprise Customer Success Manager at Heidi, you'll own the end to end customer experience across diverse customer segments, helping clinicians adopt and love Heidi. You'll be the strategic partner for a portfolio of Heidi's largest enterprise customers, and will be accountable for their long-term success with Heidi. You'll shape the customer journey from success design through implementation to ongoing value realisation, building trusted relationships with executives and clinical leaders to ensure Heidi delivers measurable outcomes, sustained adoption, and lasting impact across clinical teams. What you'll do: Lead enterprise deployments Engage early in the customer journey to shape rollout and pilot strategies, ensuring every deployment is set up for success. Lead the onboarding of new customers from planning, training through to go-live, delivering seamless integrations into customer workflows. Lead cross-functional collaboration within Heidi and with key customer stakeholders from executives to clinical and technical leaders to deliver smooth implementations, strong clinician adoption, and measurable outcomes. Translate strategy into execution, guiding teams to achieve results quickly and sustain them at scale. Drive change management Support organisations through significant workflow transformation by leading planning, communication, training, and reinforcement that give clinicians and executives confidence in adopting new ways of working. Partner for ongoing success Build trusted, long-term relationships with executives, clinicians, and operational leaders to ensure sustained value well beyond go-live. Engage with intention to demonstrate impact and expand Heidi's value across the health system, contributing to our mission of doubling healthcare's capacity. Deliver value at every touchpoint through proactive check-ins, success planning, and education strategies. Think and act strategically to scale your impact. Use data to drive decisions Interpret and operationalise customer insights to design and execute initiatives that improve clinician engagement and satisfaction. Use data to proactively manage risk and identify opportunities for expansion and advocacy. Track and improve metrics along the customer journey like time-to-first-value and early activation. Develop and execute tailored adoption plans to maximise user engagement and satisfaction, enhancing the continued love for Heidi among clinicians. Communicate and collaborate Communicate, present, and influence effectively at all levels, from executives to frontline clinicians, showing a genuine commitment to improving healthcare outcomes and supporting those who deliver care. Champion customer success Focus on what truly matters to clinicians and health leaders - improving care, enhancing patient outcomes, and making clinicians' working lives easier. Combine deep product expertise with empathy to solve relentlessly for their success, knowing that when they thrive, healthcare does too. Become the voice of the customer internally, advocating for their needs and priorities and showcasing wins. Stay ahead of health-system trends Be relentlessly curious about how healthcare is changing. Anticipate what's next, from digital health innovation to hospital operations and clinician workflows, and turn that insight into strategies that drive adoption and deliver measurable outcomes. Scale success Bring expertise, curiosity, and good judgement to how we grow. Shape the frameworks, tools, and ways of working that turn complex, multi-thousand clinician deployments into scalable, high-impact rollouts. Earn trust, prove value, and embed Heidi as a critical partner in every health system's long-term success. Gather and share insights to influence product development and feature prioritisation. Improve Process & Playbook development to refine and scale customer success playbooks, frameworks and collateral. Partner across Product, Sales, Support and Engineering teams to share insights and streamline implementation processes What we look for 2-4+ years of experience in a Customer Success role at a SaaS company, with a proven track record of owning the full customer lifecycle. Healthcare experience or familiarity with clinical workflows is desirable, though not required. Exceptional communicator who can build trust with clinicians, administrators, and cross-functional teams alike. Highly organized and detail-oriented, ability to manage multiple projects and competing priorities without compromising quality. Self-starter with a bias for action, comfortable navigating fast-paced, ambiguous environments. Mission-driven, motivated by reducing clinician burden and improving patient outcomes through thoughtful, intelligent technology. Influential and credible, able to align executives, clinicians, and IT leaders around shared goals and drive measurable outcomes. Proven impact in driving genuine adoption and lasting behavior change - not just managing projects, but embedding technology into daily workflows. Commercial mindset, understanding the link between customer success and business growth, including retention, renewals, and expansion. Builder mindset - collaborative, curious, and proactive. You spot challenges early, act quickly to solve them, and continuously raise the bar for yourself and your team. Tech fluent, confident using modern tools to collaborate, track outcomes, and share insights; experience with platforms like HubSpot, Gong, Figma, or Omni is a plus. Empathetic problem-solver, using data, curiosity, and insight to improve customer and patient outcomes. Thrives in change, adaptable and energised by building something meaningful in a fast-moving environment. Growth-oriented, eager to learn, contribute, and grow alongside a mission-driven team. Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we want to hear from you. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you should Join Heidi Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Unmatched impact. Play a pivotal role in shaping the playbook for how we are scaling customer success at a critical growth moment - all while working on a product that delivers tangible value to clinicians and patients every day. Work alongside world-class talent. Learn from some of the best engineers and creatives, joining a diverse team. Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge. Flexibility that works. A hybrid environment, with at least 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive . click apply for full job details
Dec 09, 2025
Full time
Location London, United Kingdom Employment Type Full time Department Customer Success Who is Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare's capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what's proven, shaping healthcare's next era. Ready for the challenge? The Role As an Enterprise Customer Success Manager at Heidi, you'll own the end to end customer experience across diverse customer segments, helping clinicians adopt and love Heidi. You'll be the strategic partner for a portfolio of Heidi's largest enterprise customers, and will be accountable for their long-term success with Heidi. You'll shape the customer journey from success design through implementation to ongoing value realisation, building trusted relationships with executives and clinical leaders to ensure Heidi delivers measurable outcomes, sustained adoption, and lasting impact across clinical teams. What you'll do: Lead enterprise deployments Engage early in the customer journey to shape rollout and pilot strategies, ensuring every deployment is set up for success. Lead the onboarding of new customers from planning, training through to go-live, delivering seamless integrations into customer workflows. Lead cross-functional collaboration within Heidi and with key customer stakeholders from executives to clinical and technical leaders to deliver smooth implementations, strong clinician adoption, and measurable outcomes. Translate strategy into execution, guiding teams to achieve results quickly and sustain them at scale. Drive change management Support organisations through significant workflow transformation by leading planning, communication, training, and reinforcement that give clinicians and executives confidence in adopting new ways of working. Partner for ongoing success Build trusted, long-term relationships with executives, clinicians, and operational leaders to ensure sustained value well beyond go-live. Engage with intention to demonstrate impact and expand Heidi's value across the health system, contributing to our mission of doubling healthcare's capacity. Deliver value at every touchpoint through proactive check-ins, success planning, and education strategies. Think and act strategically to scale your impact. Use data to drive decisions Interpret and operationalise customer insights to design and execute initiatives that improve clinician engagement and satisfaction. Use data to proactively manage risk and identify opportunities for expansion and advocacy. Track and improve metrics along the customer journey like time-to-first-value and early activation. Develop and execute tailored adoption plans to maximise user engagement and satisfaction, enhancing the continued love for Heidi among clinicians. Communicate and collaborate Communicate, present, and influence effectively at all levels, from executives to frontline clinicians, showing a genuine commitment to improving healthcare outcomes and supporting those who deliver care. Champion customer success Focus on what truly matters to clinicians and health leaders - improving care, enhancing patient outcomes, and making clinicians' working lives easier. Combine deep product expertise with empathy to solve relentlessly for their success, knowing that when they thrive, healthcare does too. Become the voice of the customer internally, advocating for their needs and priorities and showcasing wins. Stay ahead of health-system trends Be relentlessly curious about how healthcare is changing. Anticipate what's next, from digital health innovation to hospital operations and clinician workflows, and turn that insight into strategies that drive adoption and deliver measurable outcomes. Scale success Bring expertise, curiosity, and good judgement to how we grow. Shape the frameworks, tools, and ways of working that turn complex, multi-thousand clinician deployments into scalable, high-impact rollouts. Earn trust, prove value, and embed Heidi as a critical partner in every health system's long-term success. Gather and share insights to influence product development and feature prioritisation. Improve Process & Playbook development to refine and scale customer success playbooks, frameworks and collateral. Partner across Product, Sales, Support and Engineering teams to share insights and streamline implementation processes What we look for 2-4+ years of experience in a Customer Success role at a SaaS company, with a proven track record of owning the full customer lifecycle. Healthcare experience or familiarity with clinical workflows is desirable, though not required. Exceptional communicator who can build trust with clinicians, administrators, and cross-functional teams alike. Highly organized and detail-oriented, ability to manage multiple projects and competing priorities without compromising quality. Self-starter with a bias for action, comfortable navigating fast-paced, ambiguous environments. Mission-driven, motivated by reducing clinician burden and improving patient outcomes through thoughtful, intelligent technology. Influential and credible, able to align executives, clinicians, and IT leaders around shared goals and drive measurable outcomes. Proven impact in driving genuine adoption and lasting behavior change - not just managing projects, but embedding technology into daily workflows. Commercial mindset, understanding the link between customer success and business growth, including retention, renewals, and expansion. Builder mindset - collaborative, curious, and proactive. You spot challenges early, act quickly to solve them, and continuously raise the bar for yourself and your team. Tech fluent, confident using modern tools to collaborate, track outcomes, and share insights; experience with platforms like HubSpot, Gong, Figma, or Omni is a plus. Empathetic problem-solver, using data, curiosity, and insight to improve customer and patient outcomes. Thrives in change, adaptable and energised by building something meaningful in a fast-moving environment. Growth-oriented, eager to learn, contribute, and grow alongside a mission-driven team. Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we want to hear from you. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you should Join Heidi Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Unmatched impact. Play a pivotal role in shaping the playbook for how we are scaling customer success at a critical growth moment - all while working on a product that delivers tangible value to clinicians and patients every day. Work alongside world-class talent. Learn from some of the best engineers and creatives, joining a diverse team. Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge. Flexibility that works. A hybrid environment, with at least 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive . click apply for full job details
Business Development Lead Remote UK
Mozilla Corporation
The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren't beholden to any shareholders - only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. About this team and role: We're now seeking a Business Development Lead (Individual Contributor) to drive enterprise adoption of Firefox across Europe. This role focuses on building pipelines, running full-cycle opportunities, and landing initial wins that expand into scalable, repeatable growth! You'll partner closely with Marketing, Product, and Legal/Security, and report into the Firefox Enterprise leadership team. What you'll do: Own pipeline generation and full-cycle deals for Firefox Enterprise across Europe - from outbound prospecting and event follow-ups to qualification, pilots/POCs, negotiation, and close. Build a healthy, self-sourced pipeline through targeted outreach, industry events, partner referrals, and inbound qualification. Engage CIO/CISO/IT stakeholders with value-based discovery, tailored demos, and multi-threaded account strategies; develop champions and map decision processes. Navigate procurement, GDPR/InfoSec/privacy reviews, and contractual terms (including DPAs and security addenda) in partnership with Legal, Security, and Finance. Drive land-and-expand motions: pilot initial deployments, grow seat counts and enterprise support, and support renewals alongside Account Management/Customer Success. Create and iterate early playbooks (ICP, talk tracks, objection handling, ROI/TCO models) to establish repeatable motions in the region. Maintain rigorous CRM hygiene and forecast accuracy for your book; track pipeline health, conversion rates, sales cycle length, and ARR. Collaborate with Marketing on European demand gen, localized collateral, and events; represent Mozilla at conferences and customer forums. Build and manage a selective network of European channel partners (resellers/MSPs/SIs) to extend reach and accelerate deals. Champion Mozilla's privacy-first values in every interaction and ensure compliance with relevant regulations and internal policies. What you'll bring: 7+ years of enterprise software sales/business development experience in Europe with consistent full-cycle, quota-carrying success; experience in security/IT tooling or adjacent domains is a plus. Proven record of sourcing and closing complex, multi-stakeholder enterprise deals (often six-figure ARR) and managing pilots/POCs to successful rollout. Credibility selling to CIOs, CISOs, and IT administrators; familiarity with public-sector procurement in the EU/UK (frameworks, tenders) is advantageous. Strong analytical and commercial skills: size opportunities, build ROI/TCO cases, and forecast with precision using CRM and BI tools. Excellent communication skills with the ability to engage both technical and executive audiences; fluent English required, French and/or German strongly preferred (additional European languages a plus). Self-starter who thrives as a founding individual contributor: proactive prospecting, disciplined execution, and comfort operating in ambiguity. Strong alignment with Mozilla's values: purpose-driven work, transparency, diversity, and putting people before profit. What you'll get: Generous performance-based bonus plans to all eligible employees - we share in our success as one team Rich medical, dental, and vision coverage Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute) Quarterly all-company wellness days where everyone takes a pause together Country specific holidays plus a day off for your birthday One-time home office stipend Quarterly well-being stipend Considerable paid parental leave Employee referral bonus program Other benefits (life/AD&D, disability, EAP, etc. - varies by country) About Mozilla Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientation s, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. Group: C Hiring Ranges: Remote UK Create a Job Alert Interested in building your career at Mozilla? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website How did you hear about this job? Select Have you been employed by Mozilla before? Select If referred by a current Mozilla employee, please tell us who. If offered this position would you be able to fill the position in one of the countries listed on the job posting without relocation assistance from Mozilla? Select Are you authorized to work lawfully in the country to which you are applying for Mozilla? Select (Skip this question if you are applying to work in Canada or the UK). Do you now or in the future require sponsorship? Select Select I have received, read and understand the privacy notice for job applicants at Mozilla.
Dec 09, 2025
Full time
The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren't beholden to any shareholders - only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. About this team and role: We're now seeking a Business Development Lead (Individual Contributor) to drive enterprise adoption of Firefox across Europe. This role focuses on building pipelines, running full-cycle opportunities, and landing initial wins that expand into scalable, repeatable growth! You'll partner closely with Marketing, Product, and Legal/Security, and report into the Firefox Enterprise leadership team. What you'll do: Own pipeline generation and full-cycle deals for Firefox Enterprise across Europe - from outbound prospecting and event follow-ups to qualification, pilots/POCs, negotiation, and close. Build a healthy, self-sourced pipeline through targeted outreach, industry events, partner referrals, and inbound qualification. Engage CIO/CISO/IT stakeholders with value-based discovery, tailored demos, and multi-threaded account strategies; develop champions and map decision processes. Navigate procurement, GDPR/InfoSec/privacy reviews, and contractual terms (including DPAs and security addenda) in partnership with Legal, Security, and Finance. Drive land-and-expand motions: pilot initial deployments, grow seat counts and enterprise support, and support renewals alongside Account Management/Customer Success. Create and iterate early playbooks (ICP, talk tracks, objection handling, ROI/TCO models) to establish repeatable motions in the region. Maintain rigorous CRM hygiene and forecast accuracy for your book; track pipeline health, conversion rates, sales cycle length, and ARR. Collaborate with Marketing on European demand gen, localized collateral, and events; represent Mozilla at conferences and customer forums. Build and manage a selective network of European channel partners (resellers/MSPs/SIs) to extend reach and accelerate deals. Champion Mozilla's privacy-first values in every interaction and ensure compliance with relevant regulations and internal policies. What you'll bring: 7+ years of enterprise software sales/business development experience in Europe with consistent full-cycle, quota-carrying success; experience in security/IT tooling or adjacent domains is a plus. Proven record of sourcing and closing complex, multi-stakeholder enterprise deals (often six-figure ARR) and managing pilots/POCs to successful rollout. Credibility selling to CIOs, CISOs, and IT administrators; familiarity with public-sector procurement in the EU/UK (frameworks, tenders) is advantageous. Strong analytical and commercial skills: size opportunities, build ROI/TCO cases, and forecast with precision using CRM and BI tools. Excellent communication skills with the ability to engage both technical and executive audiences; fluent English required, French and/or German strongly preferred (additional European languages a plus). Self-starter who thrives as a founding individual contributor: proactive prospecting, disciplined execution, and comfort operating in ambiguity. Strong alignment with Mozilla's values: purpose-driven work, transparency, diversity, and putting people before profit. What you'll get: Generous performance-based bonus plans to all eligible employees - we share in our success as one team Rich medical, dental, and vision coverage Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute) Quarterly all-company wellness days where everyone takes a pause together Country specific holidays plus a day off for your birthday One-time home office stipend Quarterly well-being stipend Considerable paid parental leave Employee referral bonus program Other benefits (life/AD&D, disability, EAP, etc. - varies by country) About Mozilla Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientation s, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. Group: C Hiring Ranges: Remote UK Create a Job Alert Interested in building your career at Mozilla? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website How did you hear about this job? Select Have you been employed by Mozilla before? Select If referred by a current Mozilla employee, please tell us who. If offered this position would you be able to fill the position in one of the countries listed on the job posting without relocation assistance from Mozilla? Select Are you authorized to work lawfully in the country to which you are applying for Mozilla? Select (Skip this question if you are applying to work in Canada or the UK). Do you now or in the future require sponsorship? Select Select I have received, read and understand the privacy notice for job applicants at Mozilla.
Data Engineer
Melbreck Technical Recruitment Ltd Hemel Hempstead, Hertfordshire
IT System Administrator and Data Engineer - £55-65K Hemel Hempstead - Permanent Melbreck Technical are working with a leading designer and manufacturer of engineered solutions with offices throughout the world and a global turnover exceeding $15 billion. Due to continued IT infrastructure expansion, coinciding with increased turnover for the business, they are looking to strengthen their Systems Adm click apply for full job details
Dec 09, 2025
Full time
IT System Administrator and Data Engineer - £55-65K Hemel Hempstead - Permanent Melbreck Technical are working with a leading designer and manufacturer of engineered solutions with offices throughout the world and a global turnover exceeding $15 billion. Due to continued IT infrastructure expansion, coinciding with increased turnover for the business, they are looking to strengthen their Systems Adm click apply for full job details
Data Engineer
Melbreck Technical Recruitment Ltd Coventry, Warwickshire
IT System Administrator and Data Engineer - £55-65K Coventry - Permanent Melbreck Technical are working with a leading designer and manufacturer of engineered solutions with offices throughout the world and a global turnover exceeding $15 billion. Due to continued IT infrastructure expansion, coinciding with increased turnover for the business, they are looking to strengthen their Systems Administra click apply for full job details
Dec 09, 2025
Full time
IT System Administrator and Data Engineer - £55-65K Coventry - Permanent Melbreck Technical are working with a leading designer and manufacturer of engineered solutions with offices throughout the world and a global turnover exceeding $15 billion. Due to continued IT infrastructure expansion, coinciding with increased turnover for the business, they are looking to strengthen their Systems Administra click apply for full job details
Lawrence Harvey
Salesforce Technical Lead
Lawrence Harvey
We are looking for support for a Salesforce Technical Lead for a 3-month contract, day rate £400-£450/day inside IR35. This is a majority hybrid role, onsite required once a fortnight. Reporting to the assigned Project / Delivery Lead, the Salesforce Technical Lead will primarily be responsible for working with Clients to define, design a solution which meets the criteria outlined in their Statement of Work, lead a team in the successful delivery of a solution in line with what was sold, and engage with senior stakeholders and end users to analyse and design solutions, provide input into process improvements. Responsibilities & Duties • Perform development reviews for members of the operational team under supervision of the Technical Development Director • Guide Operational Team in both Waterfall and Agile based projects for clients • Facilitate discussions in workshops • Responsible for owning and contributing to the High Level Design for a Project • Own, contribute to and refine the user stories in a project • Plan and execute a Data Migration as part of Project Delivery • Plan and execute a deployment process based on standards as part of Project Delivery • Identify reusable assets (design patterns, principles, technical components) and ensure these are actioned • Support and provide mentorship to all members of your project team Experience and Key Competency Qualities for Success Knowledge / Certifications • Apex Coding • LWC • Aura • Jitterbit or Mulesoft (desirable) • Platform Developer I • Certified App Builder • Certified Administrator
Dec 09, 2025
Contractor
We are looking for support for a Salesforce Technical Lead for a 3-month contract, day rate £400-£450/day inside IR35. This is a majority hybrid role, onsite required once a fortnight. Reporting to the assigned Project / Delivery Lead, the Salesforce Technical Lead will primarily be responsible for working with Clients to define, design a solution which meets the criteria outlined in their Statement of Work, lead a team in the successful delivery of a solution in line with what was sold, and engage with senior stakeholders and end users to analyse and design solutions, provide input into process improvements. Responsibilities & Duties • Perform development reviews for members of the operational team under supervision of the Technical Development Director • Guide Operational Team in both Waterfall and Agile based projects for clients • Facilitate discussions in workshops • Responsible for owning and contributing to the High Level Design for a Project • Own, contribute to and refine the user stories in a project • Plan and execute a Data Migration as part of Project Delivery • Plan and execute a deployment process based on standards as part of Project Delivery • Identify reusable assets (design patterns, principles, technical components) and ensure these are actioned • Support and provide mentorship to all members of your project team Experience and Key Competency Qualities for Success Knowledge / Certifications • Apex Coding • LWC • Aura • Jitterbit or Mulesoft (desirable) • Platform Developer I • Certified App Builder • Certified Administrator
VP of Product
Faria Education Group
Faria Education Group is a global EdTech SaaS company serving over 10,000 international schools across 155+ countries with innovative solutions designed to empower learners and educators. Our portfolio includes ManageBac, OpenApply, SchoolsBuddy, Atlas, Vectare, and SpotLight Analytics. Our mission is to power education and drive transformative experiences for learners, educators, and families globally. Our vision is to reach every learner and inspire every educator. We are seeking an exceptional VP of Product to lead product strategy and execution across Faria's integrated suite of educational technology solutions. Reporting to the Chief Technology and Product Officer (CTPO), you will oversee a global product management organization, driving product-market fit, roadmap development, and cross-functional collaboration to deliver transformative outcomes for K-12 educational institutions worldwide. This role requires balancing strategic vision with operational excellence - from guiding early-stage products through market validation to optimizing mature platforms serving thousands of schools globally. Key Responsibilities Strategic Leadership Define and execute product vision and strategy aligned with Faria's mission to serve international schools and educational institutions globally. Lead product portfolio management, ensuring optimal resource allocation and strategic prioritization Drive product-market fit validation for new offerings and market expansion initiatives Analyze competitive landscape across LMS, admissions, analytics, school-to-home, transport, and SIS platforms to inform strategic positioning Partner with executive leadership on M&A evaluation, due diligence, and product integration strategies Organizational Leadership Build, mentor, and manage a distributed team of product management directors and product managers across multiple regions and time zones Establish consistent product management processes, best practices, frameworks, and career development pathways Foster a culture of data-driven, commercially focused decision-making and continuous improvement Develop the product management team's expertise in K-12 educational workflows, international curricula (IB, Cambridge, etc.), and EdTech business models Product Execution Collaborate with the VP of Engineering to ensure seamless product delivery and technical feasibility Partner with Regional VPs, Customer Experience leaders, and Support & Implementation leadership to translate market insights into product requirements Establish and monitor success metrics, KPIs, and customer outcome measurements across the product portfolio Lead stakeholder communication, including board reporting, executive updates, and strategic planning sessions Drive cross-sell and upsell opportunities through integrated product experiences Market & Customer Focus Maintain a deep understanding of K-12 educational decision-making processes and institutional buying patterns Ensure product compliance with global regulatory requirements (GDPR, data residency, EU AI Act, etc.) Champion the voice of multiple stakeholders: students, educators, administrators, parents, and IT departments Guide Early Adopter Programs and beta initiatives to validate product direction with key customer segments What Success Looks Like Clear, validated product roadmaps aligned with business objectives and customer outcomes High-performing product management team with strong retention and career progression Measurable improvements in customer satisfaction, product adoption, and cross-sell revenue Successful launch and scaling of new products Strong partnership with Engineering, Global Markets, Customer Experience, and Support, yielding efficient delivery and market fit Strategic contributions to M&A evaluation and portfolio optimization decisions Required 10+ years of product management experience, with 5 years in senior leadership roles overseeing multiple product managers Proven track record in B2B SaaS companies, preferably in EdTech or education-adjacent industries Strong understanding of K-12 educational workflows, institutional procurement, and multi-stakeholder environments Experience managing product portfolios across different maturity stages (growth, optimization, innovation) Demonstrated success launching and scaling products in global markets Excellent strategic thinking combined with operational execution capabilities Outstanding communication skills with the ability to influence C-suite executives, board members, and cross-functional teams Experience working with distributed teams and managing across multiple time zones Strong written and oral English communication skills Preferred Background in international education (IB, Cambridge, or similar curricula) Deep expertise in student data privacy, GDPR, FERPA, and education-specific compliance frameworks Experience with data analytics, business intelligence, or dashboard-driven products Track record in evaluating and integrating acquired products or platforms Technical background or strong ability to collaborate with engineering organizations on architectural decisions DISCRIMINATION DECLARATION All qualified applicants will receive consideration for employment without regard to age, race, creed, colour, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex. Please note: Only shortlisted candidates will be contacted due to a high volume of applicants. Benefits Base salary is based on experience, and performance bonuses are based on KPIs. Monthly Health & Wellness Allowance Office lunch & team socials Professional Development opportunities Unlimited book budget ABOUT FARIA EDUCATION GROUP For over 15 years, Faria Education Group has deeply understood the needs of schools, leveraging extensive experience in education. Our dedication to reaching every learner and inspiring every educator has supported over 10,000 schools and 4 million students across 155 countries. We are committed to driving transformative experiences for learners, educators, and families globally. Our integrated SaaS solutions suite supports all aspects of curriculum management (Atlas), teaching and learning (ManageBac), admissions (OpenApply), and school-to-home communications (SchoolsBuddy). With an unwavering commitment to innovation, our technology meets rigorous data protection and security standards, ensuring first-class training and support. Through our innovative online schools (Pamoja and Wolsey Hall), we provide comprehensive educational experiences with IB Diploma and Cambridge online courses, delivering high-quality education to schools and homes worldwide. Join us in our commitment to transforming education and empowering communities worldwide.
Dec 09, 2025
Full time
Faria Education Group is a global EdTech SaaS company serving over 10,000 international schools across 155+ countries with innovative solutions designed to empower learners and educators. Our portfolio includes ManageBac, OpenApply, SchoolsBuddy, Atlas, Vectare, and SpotLight Analytics. Our mission is to power education and drive transformative experiences for learners, educators, and families globally. Our vision is to reach every learner and inspire every educator. We are seeking an exceptional VP of Product to lead product strategy and execution across Faria's integrated suite of educational technology solutions. Reporting to the Chief Technology and Product Officer (CTPO), you will oversee a global product management organization, driving product-market fit, roadmap development, and cross-functional collaboration to deliver transformative outcomes for K-12 educational institutions worldwide. This role requires balancing strategic vision with operational excellence - from guiding early-stage products through market validation to optimizing mature platforms serving thousands of schools globally. Key Responsibilities Strategic Leadership Define and execute product vision and strategy aligned with Faria's mission to serve international schools and educational institutions globally. Lead product portfolio management, ensuring optimal resource allocation and strategic prioritization Drive product-market fit validation for new offerings and market expansion initiatives Analyze competitive landscape across LMS, admissions, analytics, school-to-home, transport, and SIS platforms to inform strategic positioning Partner with executive leadership on M&A evaluation, due diligence, and product integration strategies Organizational Leadership Build, mentor, and manage a distributed team of product management directors and product managers across multiple regions and time zones Establish consistent product management processes, best practices, frameworks, and career development pathways Foster a culture of data-driven, commercially focused decision-making and continuous improvement Develop the product management team's expertise in K-12 educational workflows, international curricula (IB, Cambridge, etc.), and EdTech business models Product Execution Collaborate with the VP of Engineering to ensure seamless product delivery and technical feasibility Partner with Regional VPs, Customer Experience leaders, and Support & Implementation leadership to translate market insights into product requirements Establish and monitor success metrics, KPIs, and customer outcome measurements across the product portfolio Lead stakeholder communication, including board reporting, executive updates, and strategic planning sessions Drive cross-sell and upsell opportunities through integrated product experiences Market & Customer Focus Maintain a deep understanding of K-12 educational decision-making processes and institutional buying patterns Ensure product compliance with global regulatory requirements (GDPR, data residency, EU AI Act, etc.) Champion the voice of multiple stakeholders: students, educators, administrators, parents, and IT departments Guide Early Adopter Programs and beta initiatives to validate product direction with key customer segments What Success Looks Like Clear, validated product roadmaps aligned with business objectives and customer outcomes High-performing product management team with strong retention and career progression Measurable improvements in customer satisfaction, product adoption, and cross-sell revenue Successful launch and scaling of new products Strong partnership with Engineering, Global Markets, Customer Experience, and Support, yielding efficient delivery and market fit Strategic contributions to M&A evaluation and portfolio optimization decisions Required 10+ years of product management experience, with 5 years in senior leadership roles overseeing multiple product managers Proven track record in B2B SaaS companies, preferably in EdTech or education-adjacent industries Strong understanding of K-12 educational workflows, institutional procurement, and multi-stakeholder environments Experience managing product portfolios across different maturity stages (growth, optimization, innovation) Demonstrated success launching and scaling products in global markets Excellent strategic thinking combined with operational execution capabilities Outstanding communication skills with the ability to influence C-suite executives, board members, and cross-functional teams Experience working with distributed teams and managing across multiple time zones Strong written and oral English communication skills Preferred Background in international education (IB, Cambridge, or similar curricula) Deep expertise in student data privacy, GDPR, FERPA, and education-specific compliance frameworks Experience with data analytics, business intelligence, or dashboard-driven products Track record in evaluating and integrating acquired products or platforms Technical background or strong ability to collaborate with engineering organizations on architectural decisions DISCRIMINATION DECLARATION All qualified applicants will receive consideration for employment without regard to age, race, creed, colour, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex. Please note: Only shortlisted candidates will be contacted due to a high volume of applicants. Benefits Base salary is based on experience, and performance bonuses are based on KPIs. Monthly Health & Wellness Allowance Office lunch & team socials Professional Development opportunities Unlimited book budget ABOUT FARIA EDUCATION GROUP For over 15 years, Faria Education Group has deeply understood the needs of schools, leveraging extensive experience in education. Our dedication to reaching every learner and inspiring every educator has supported over 10,000 schools and 4 million students across 155 countries. We are committed to driving transformative experiences for learners, educators, and families globally. Our integrated SaaS solutions suite supports all aspects of curriculum management (Atlas), teaching and learning (ManageBac), admissions (OpenApply), and school-to-home communications (SchoolsBuddy). With an unwavering commitment to innovation, our technology meets rigorous data protection and security standards, ensuring first-class training and support. Through our innovative online schools (Pamoja and Wolsey Hall), we provide comprehensive educational experiences with IB Diploma and Cambridge online courses, delivering high-quality education to schools and homes worldwide. Join us in our commitment to transforming education and empowering communities worldwide.
Business Systems & Ontology Lead
Granite State Manufacturing City, Manchester
POSITION SUMMARY This role serves as the central owner of both the legacy ERP system and the company's digital manufacturing ontology within Palantir Foundry. The position combines hands on administration of ERP configuration, master data, workflows, and integrations with the design and governance of scalable data models that represent real world operations in the digital twin. You'll work closely with production, engineering, planning, finance, and Palantir FDEs to ensure accurate data flow, system reliability, and meaningful operational insights. This opportunity is ideal for someone who enjoys bridging shop floor processes with advanced digital systems, driving upgrades, improving data quality, and enabling real time visibility, scheduling, and traceability across the organization. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Serve as the primary configuration administrator and subject matter expert for the legacy ERP system. Manage system configuration, master data integrity, BOMs, routings, work centers, and cost structures. Develop and maintain ERP workflows supporting machining, welding, assembly, inspections, procurement, and material traceability. Lead ERP upgrades, module implementations, and integration work with external tools Troubleshoot ERP issues and coordinate with vendors and internal IT when needed. Maintain and coordinate configuration control over UI and data usage changes. Provide training, documentation, and user support across production, engineering, planning, and finance. Own the creation, refinement, configuration control and maintenance of the GSM ontology objects used within Palantir Foundry. Build clear, accurate, and scalable data models that map company operations, resources, processes, and product structures into the digital twin. Partner with Palantir Forward Deployed Engineers on model logic, pipelines, and ontology best practices. Maintain data dictionaries, object definitions, and governance rules. Ensure bi directional health between the ERP system and GSM objects (e.g., via APIs, pipelines, or manual validation). Translate shop floor processes into digital representations that support real time visibility, schedule execution, and quality traceability. Define relationships between ERP data and operational metrics, Support the rollout of digital work instructions, production dashboards, and predictive insights. Design, develop, and maintain operational, quality, and financial KPIs within both the ERP system and the Palantir digital twin environment. Partner with department leads to establish KPI definitions, calculations, and data sources. Work to reduce and eliminate barriers and obstacles to improve overall cost and scheduling performance. Your leadership is expected to make it easier for employees to make quality products and make it easier for customers to do business with GSM. Demonstrates responsibility and accountability for creating a professional, safe, and clean environment evidenced by: being at work on time to perform assigned duties, following the policies of Granite State Manufacturing, always wearing safety glasses in designated areas, maintaining a neat and orderly work area, and following safety practices to prevent errors. Demonstrates commitment to teamwork by establishing effective relationships and networks with both managers/directors and staff, collaborating with them to accomplish shared purposes and goals. Abides by GSM Code of Ethics and Business Conduct standards and strictly observes all U.S. and foreign laws and regulations. QUALIFICATIONS Strong ERP expertise (configuration, master data, BOMs, routings, cost structures, workflows) Strong foundation in Python (PySpark experience desired by not required) Data modeling proficiency (ontology design, object definitions, data dictionaries) Systems thinking (understanding how ERP + Foundry + shop floor systems interconnect) Technical troubleshooting skills (root cause analysis, integration issues, data quality problems) Experience with integrations/APIs (ensuring bi directional data flow and system health) Process modeling ability (mapping physical operations to digital representations) Collaborative (works closely with engineering, production, planning, finance, FDEs) Stakeholder alignment (keeps ERP users, IT, vendors, and data teams coordinated) AAP/EEO STATEMENT Granite State Manufacturing (GSM) is an equal opportunity employer. GSM does not discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, pregnancy, national origin, veteran status, age, physical or mental disability, genetic information, marital status, sexual orientation, or any other consideration made unlawful by applicable federal, state, or local laws in its programs, activities, or employment. BENEFITS Paid time off Floating holidays Paid holidays 401(k) 401(k) company matching Dental & Vision insurance (Company paid) Employee assistance program Flexible spending account Competitive health insurance Health savings account Life insurance Referral program
Dec 09, 2025
Full time
POSITION SUMMARY This role serves as the central owner of both the legacy ERP system and the company's digital manufacturing ontology within Palantir Foundry. The position combines hands on administration of ERP configuration, master data, workflows, and integrations with the design and governance of scalable data models that represent real world operations in the digital twin. You'll work closely with production, engineering, planning, finance, and Palantir FDEs to ensure accurate data flow, system reliability, and meaningful operational insights. This opportunity is ideal for someone who enjoys bridging shop floor processes with advanced digital systems, driving upgrades, improving data quality, and enabling real time visibility, scheduling, and traceability across the organization. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Serve as the primary configuration administrator and subject matter expert for the legacy ERP system. Manage system configuration, master data integrity, BOMs, routings, work centers, and cost structures. Develop and maintain ERP workflows supporting machining, welding, assembly, inspections, procurement, and material traceability. Lead ERP upgrades, module implementations, and integration work with external tools Troubleshoot ERP issues and coordinate with vendors and internal IT when needed. Maintain and coordinate configuration control over UI and data usage changes. Provide training, documentation, and user support across production, engineering, planning, and finance. Own the creation, refinement, configuration control and maintenance of the GSM ontology objects used within Palantir Foundry. Build clear, accurate, and scalable data models that map company operations, resources, processes, and product structures into the digital twin. Partner with Palantir Forward Deployed Engineers on model logic, pipelines, and ontology best practices. Maintain data dictionaries, object definitions, and governance rules. Ensure bi directional health between the ERP system and GSM objects (e.g., via APIs, pipelines, or manual validation). Translate shop floor processes into digital representations that support real time visibility, schedule execution, and quality traceability. Define relationships between ERP data and operational metrics, Support the rollout of digital work instructions, production dashboards, and predictive insights. Design, develop, and maintain operational, quality, and financial KPIs within both the ERP system and the Palantir digital twin environment. Partner with department leads to establish KPI definitions, calculations, and data sources. Work to reduce and eliminate barriers and obstacles to improve overall cost and scheduling performance. Your leadership is expected to make it easier for employees to make quality products and make it easier for customers to do business with GSM. Demonstrates responsibility and accountability for creating a professional, safe, and clean environment evidenced by: being at work on time to perform assigned duties, following the policies of Granite State Manufacturing, always wearing safety glasses in designated areas, maintaining a neat and orderly work area, and following safety practices to prevent errors. Demonstrates commitment to teamwork by establishing effective relationships and networks with both managers/directors and staff, collaborating with them to accomplish shared purposes and goals. Abides by GSM Code of Ethics and Business Conduct standards and strictly observes all U.S. and foreign laws and regulations. QUALIFICATIONS Strong ERP expertise (configuration, master data, BOMs, routings, cost structures, workflows) Strong foundation in Python (PySpark experience desired by not required) Data modeling proficiency (ontology design, object definitions, data dictionaries) Systems thinking (understanding how ERP + Foundry + shop floor systems interconnect) Technical troubleshooting skills (root cause analysis, integration issues, data quality problems) Experience with integrations/APIs (ensuring bi directional data flow and system health) Process modeling ability (mapping physical operations to digital representations) Collaborative (works closely with engineering, production, planning, finance, FDEs) Stakeholder alignment (keeps ERP users, IT, vendors, and data teams coordinated) AAP/EEO STATEMENT Granite State Manufacturing (GSM) is an equal opportunity employer. GSM does not discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, pregnancy, national origin, veteran status, age, physical or mental disability, genetic information, marital status, sexual orientation, or any other consideration made unlawful by applicable federal, state, or local laws in its programs, activities, or employment. BENEFITS Paid time off Floating holidays Paid holidays 401(k) 401(k) company matching Dental & Vision insurance (Company paid) Employee assistance program Flexible spending account Competitive health insurance Health savings account Life insurance Referral program
Salesforce Administrator
Bionic Services Limited City, London
At Bionic, we're making life radically easier for small business owners. We're building a one-stop shop for business essentials that's powered by smart technology and world-class human service, giving them an experience so good that they trust Bionic to sort all their business needs for them. To support our next phase of growth and exciting plans, we're looking for a Salesforce Administrator to join our Engineering Team. The role Our Salesforce Administrator, part of the AI Innovation Team, will be the engine of change converting AI opportunities into outcomes by implementing the right changes in Salesforce. You'll collaborate closely with Salesforce, Data, and Operations teams to ensure a cohesive approach to embedding AI enhancements within our CRM and Contact Centre platforms. Our Salesforce team is central to delivering business-critical services, comprising Developers, Administrators, QA specialists, and Product resources who collaboratively support projects, continuous improvements, and essential platform enhancements. You'll also work closely with the Data team, leveraging advanced analytics and insights to identify AI-driven opportunities and validate their impact. Additionally, partnership with the Operations team will ensure that deployed solutions align with user needs and operational effectiveness, with a continuous feedback loop to refine features based on real-world usage. Together, these teams form a dynamic environment focused on innovation, practical implementation, and continuous improvement, empowering users and driving significant business value through AI. You'll play a pivotal role in supporting and implementing AI enhancements across our Salesforce CRM and Contact Centre platforms. You'll identify opportunities to use AI to streamline processes within Salesforce and the Contact Centre, then help design, prototype, and deliver these features in partnership with our Salesforce and Data teams. You'll demonstrate solutions to end users, building their understanding to maximise adoption. Collaborating closely with the Operations team, you'll monitor how solutions are used in practice, iteratively refining and improving them based on feedback and usage patterns from both internal and external customers. Key responsibilities Work closely with the Head of AI to align on priorities, review progress against the AI roadmap, and ensure successful delivery of AI-driven Salesforce and Contact Centre solutions Collaborate with Salesforce, Data, and Operations teams, as well as business users, to define clear, testable acceptance criteria and delivery milestones for AI features Stage and prepare functionality for deployment via our CI/CD pipeline (GitHub & Gearset), ensuring all metadata changes are correctly packaged Deliver both AI solutions within and outside of Salesforce, for example using MS Copilot and other Agentic third-party solutions Rapidly prototype AI use-cases (e.g. chatbots, predictive scoring), deliver POCs against defined criteria, gather stakeholder feedback, and iterate to readiness for full build Validate post-release functionality, and hand over to support teams with clear escalation paths and knowledge transfer sessions Required skills and experience Hands on experience with Salesforce Sales/Service Cloud Strong Salesforce configuration skills, e.g. Flows, validation rules, dashboards, reports, and Data Loader Familiarity with Salesforce CI/CD processes Some programming experience (Apex, JavaScript, Java, Python, or similar) Strong data analysis skills and attention to detail Advantageous skills and experience Hands on experience with Agentforce Experience with Salesforce Einstein products, e.g. Lead scoring, Bots Experience delivering a tool or service that relies on an LLM Exposure to AWS Services such as Lambda & Bedrock Experience using Python for automation & data analysis The interview process Initial conversation with one of our Talent Team First stage competency based virtual interview, with the Hiring Manager Second stage technical interview with some of the wider team Final stage values & behavioural based interview, with one of our Heads of Tech About Bionic Group Bionic has over 500 people working across three office locations and four businesses; Bionic - London, Bionic Outbound - Luton, Think Business Loans - Chelmsford, and Smart - Field based agents. We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration, creativity and fun! We're one team, we get stuck in, we roll our sleeves up and we care about helping each other out wherever we can. We set the highest standards and show up every day to be the best version of ourselves. Working at Bionic means provides you many opportunities to advance your career, with incredible progression, recognition, and reward. Benefits We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks. Enhance your health & wellbeing Private healthcare cover Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies Eyecare scheme Taking time away from work ️ 25 days annual leave plus the 8 UK bank holidays, increasing with tenure 1 paid family/religious day of leave per year - following successful probation period 1 paid charity volunteering day per year Option to buy/sell up to an additional 3 days leave per year Family matters: for the special moments Enhanced maternity, paternity or shared parental leave 2 days off for your wedding upon joining, and up to 5 days after 2 years' service Flexible working options & a hybrid work approach Financial wellbeing Auto-enrolled salary sacrifice pension scheme Life assurance Season ticket Loans, salary advances & loans to buy/rent a home - based on tenure Cycle to work scheme Recognition Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success Company summer & Christmas party celebrations, business and local zonely & awards and recognition Long service awards
Dec 09, 2025
Full time
At Bionic, we're making life radically easier for small business owners. We're building a one-stop shop for business essentials that's powered by smart technology and world-class human service, giving them an experience so good that they trust Bionic to sort all their business needs for them. To support our next phase of growth and exciting plans, we're looking for a Salesforce Administrator to join our Engineering Team. The role Our Salesforce Administrator, part of the AI Innovation Team, will be the engine of change converting AI opportunities into outcomes by implementing the right changes in Salesforce. You'll collaborate closely with Salesforce, Data, and Operations teams to ensure a cohesive approach to embedding AI enhancements within our CRM and Contact Centre platforms. Our Salesforce team is central to delivering business-critical services, comprising Developers, Administrators, QA specialists, and Product resources who collaboratively support projects, continuous improvements, and essential platform enhancements. You'll also work closely with the Data team, leveraging advanced analytics and insights to identify AI-driven opportunities and validate their impact. Additionally, partnership with the Operations team will ensure that deployed solutions align with user needs and operational effectiveness, with a continuous feedback loop to refine features based on real-world usage. Together, these teams form a dynamic environment focused on innovation, practical implementation, and continuous improvement, empowering users and driving significant business value through AI. You'll play a pivotal role in supporting and implementing AI enhancements across our Salesforce CRM and Contact Centre platforms. You'll identify opportunities to use AI to streamline processes within Salesforce and the Contact Centre, then help design, prototype, and deliver these features in partnership with our Salesforce and Data teams. You'll demonstrate solutions to end users, building their understanding to maximise adoption. Collaborating closely with the Operations team, you'll monitor how solutions are used in practice, iteratively refining and improving them based on feedback and usage patterns from both internal and external customers. Key responsibilities Work closely with the Head of AI to align on priorities, review progress against the AI roadmap, and ensure successful delivery of AI-driven Salesforce and Contact Centre solutions Collaborate with Salesforce, Data, and Operations teams, as well as business users, to define clear, testable acceptance criteria and delivery milestones for AI features Stage and prepare functionality for deployment via our CI/CD pipeline (GitHub & Gearset), ensuring all metadata changes are correctly packaged Deliver both AI solutions within and outside of Salesforce, for example using MS Copilot and other Agentic third-party solutions Rapidly prototype AI use-cases (e.g. chatbots, predictive scoring), deliver POCs against defined criteria, gather stakeholder feedback, and iterate to readiness for full build Validate post-release functionality, and hand over to support teams with clear escalation paths and knowledge transfer sessions Required skills and experience Hands on experience with Salesforce Sales/Service Cloud Strong Salesforce configuration skills, e.g. Flows, validation rules, dashboards, reports, and Data Loader Familiarity with Salesforce CI/CD processes Some programming experience (Apex, JavaScript, Java, Python, or similar) Strong data analysis skills and attention to detail Advantageous skills and experience Hands on experience with Agentforce Experience with Salesforce Einstein products, e.g. Lead scoring, Bots Experience delivering a tool or service that relies on an LLM Exposure to AWS Services such as Lambda & Bedrock Experience using Python for automation & data analysis The interview process Initial conversation with one of our Talent Team First stage competency based virtual interview, with the Hiring Manager Second stage technical interview with some of the wider team Final stage values & behavioural based interview, with one of our Heads of Tech About Bionic Group Bionic has over 500 people working across three office locations and four businesses; Bionic - London, Bionic Outbound - Luton, Think Business Loans - Chelmsford, and Smart - Field based agents. We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration, creativity and fun! We're one team, we get stuck in, we roll our sleeves up and we care about helping each other out wherever we can. We set the highest standards and show up every day to be the best version of ourselves. Working at Bionic means provides you many opportunities to advance your career, with incredible progression, recognition, and reward. Benefits We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks. Enhance your health & wellbeing Private healthcare cover Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies Eyecare scheme Taking time away from work ️ 25 days annual leave plus the 8 UK bank holidays, increasing with tenure 1 paid family/religious day of leave per year - following successful probation period 1 paid charity volunteering day per year Option to buy/sell up to an additional 3 days leave per year Family matters: for the special moments Enhanced maternity, paternity or shared parental leave 2 days off for your wedding upon joining, and up to 5 days after 2 years' service Flexible working options & a hybrid work approach Financial wellbeing Auto-enrolled salary sacrifice pension scheme Life assurance Season ticket Loans, salary advances & loans to buy/rent a home - based on tenure Cycle to work scheme Recognition Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success Company summer & Christmas party celebrations, business and local zonely & awards and recognition Long service awards
Salesforce Administrator (8 month FTC)
PEXA Group Thame, Oxfordshire
Careers# Salesforce Administrator (8 month FTC) Team:Tech Location:Thame Work Model:hybrid Work Type:Maximum term Hi, we're Smoove, part of the PEXA Group. Our vision is to simplify and revolutionise the home moving and ownership experience for everyone. We are on a mission to deliver products and services that remove the pain, frustration, uncertainty, friction and stress that the current process creates.We are a leading provider of tech in the property sector - founded in 2003, our product focus has been our conveyancer two-sided marketplace, connecting consumers with a range of quality conveyancers to choose from at competitive prices via our easy-to-use tech platform. We are now building out our ecosystem so consumers can benefit from our services either via their Estate Agent or their Mortgage Broker, through smarter conveyancing platforms, making the home buying or selling process easier, quicker, safer and more transparentGreat question! We pride ourselves on attracting, developing and retaining a diverse range of people in an equally diverse range of roles and specialisms - who together achieve outstanding results. Our transparent approach and open-door policy make Smoove a great place to work and as our business expands, we are looking for ambitious, talented people to join us.Our Salesforce team is vital to our success and we're looking for a proactive Salesforce Administrator to play a key role in enhancing and maintaining our Salesforce environment. In this hands-on role, you'll collaborate within an agile team to deliver innovative functionality, resolve system issues, and contribute to continuous improvement initiatives.You'll work closely with developers and stakeholders to recommend impactful solutions.If you thrive in a fast-paced, collaborative environment and enjoy turning technical insights into business value - we'd love to hear from you.We at Smoove are ready so if this role sounds like you, apply today. To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at . GDPR Compliance Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN ; ASX: PXA) (referred to collectively as "PEXA Group"). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice . Solution design & continuous improvement : Seek out ways to configure and maintain the Salesforce platform to meet business requirements, proposing simple, scalable declarative solutions. Best-practice advisory: Make best-practice recommendations to help the organisation optimise Salesforce usage, aligned to platform limits and Flows-first patterns. BAU support & case management - Support Salesforce BAU: triage cases, fix bugs, troubleshoot issues, and communicate status/SLA to end users. User & access administration - Manage users, roles, profiles, permission sets/groups, queues, and data access; maintain SSO/MFA. Declarative configuration (Lightning) - Create and maintain custom fields, objects, page layouts, Lightning App Builder pages, Dynamic Forms/Actions, validation rules, approval processes, and Flows (record-triggered/screen); follow naming/versioning standards. Data quality & stewardship - Define validation, duplicate & matching rules; govern picklists; perform safe bulk imports/updates via Data Loader/Workbench; support retention/archiving practices. Reporting & analytics - Develop and maintain reports, custom report types, dashboards, and row-level formulas; track adoption and data-quality KPIs for Sales & Service leaders. Release & environment support - Prepare change sets/Copado items, help manage sandboxes and test data, coordinate UAT and post/pre-release checks; escalate complex conflicts/rollbacks to the Lead Engineer. Integrations & third-party apps - Configure app settings, Named Credentials, and simple External Services; support end-to-end testing and monitoring; escalate API/design topics to the Lead Engineer. Platform health & monitoring - Monitor limits, login history, and Flow/automation errors; use Health Check; remediate issues and surface risks early. Skills and Experience Essential Skills & Experience Certification: ADM201. (One additional cert such as Platform App Builder, Advanced Admin, or Business Analyst i s a plus.) Experience: 2+ years as a Salesforce Admin working inLightning across Sales Cloud and Service Cloud Core platform fundamentals: Solid grasp of Salesforce data model & sharing, validation rules, and reporting. Strong troubleshooting and problem-solving skills. Ability to learn and implement new Salesforce features and AI capabilities to enhance business processes. Good understanding of data relationships and Salesforce data model. Desirable Skills & Experience DevOps tooling: Copado, DevOps Centre, or Gearset; basic Git literacy (branches/PRs). Marketing Cloud exposure. Experience Cloud deeper knowledge (guest-user controls, advanced sharing). Security & compliance: Awareness of GDPR practices (retention, consent, DSARs). Skills in working with existing/new integration frameworks, mainly using declarative solutions for platform event integrations. Declarative-first mindset: Comfortable building and maintaining record-triggered and screen flows. Data tools: Proficient with Data Loader/Workbench and safe bulk changes. Ways of working: Familiar with agile delivery (Jira/Confluence), basic release processes, and collaborating in a small, fast-moving team. Communication: Clear written/verbal skills; confident supporting end users and running UAT walk-throughs.
Dec 09, 2025
Full time
Careers# Salesforce Administrator (8 month FTC) Team:Tech Location:Thame Work Model:hybrid Work Type:Maximum term Hi, we're Smoove, part of the PEXA Group. Our vision is to simplify and revolutionise the home moving and ownership experience for everyone. We are on a mission to deliver products and services that remove the pain, frustration, uncertainty, friction and stress that the current process creates.We are a leading provider of tech in the property sector - founded in 2003, our product focus has been our conveyancer two-sided marketplace, connecting consumers with a range of quality conveyancers to choose from at competitive prices via our easy-to-use tech platform. We are now building out our ecosystem so consumers can benefit from our services either via their Estate Agent or their Mortgage Broker, through smarter conveyancing platforms, making the home buying or selling process easier, quicker, safer and more transparentGreat question! We pride ourselves on attracting, developing and retaining a diverse range of people in an equally diverse range of roles and specialisms - who together achieve outstanding results. Our transparent approach and open-door policy make Smoove a great place to work and as our business expands, we are looking for ambitious, talented people to join us.Our Salesforce team is vital to our success and we're looking for a proactive Salesforce Administrator to play a key role in enhancing and maintaining our Salesforce environment. In this hands-on role, you'll collaborate within an agile team to deliver innovative functionality, resolve system issues, and contribute to continuous improvement initiatives.You'll work closely with developers and stakeholders to recommend impactful solutions.If you thrive in a fast-paced, collaborative environment and enjoy turning technical insights into business value - we'd love to hear from you.We at Smoove are ready so if this role sounds like you, apply today. To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at . GDPR Compliance Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN ; ASX: PXA) (referred to collectively as "PEXA Group"). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice . Solution design & continuous improvement : Seek out ways to configure and maintain the Salesforce platform to meet business requirements, proposing simple, scalable declarative solutions. Best-practice advisory: Make best-practice recommendations to help the organisation optimise Salesforce usage, aligned to platform limits and Flows-first patterns. BAU support & case management - Support Salesforce BAU: triage cases, fix bugs, troubleshoot issues, and communicate status/SLA to end users. User & access administration - Manage users, roles, profiles, permission sets/groups, queues, and data access; maintain SSO/MFA. Declarative configuration (Lightning) - Create and maintain custom fields, objects, page layouts, Lightning App Builder pages, Dynamic Forms/Actions, validation rules, approval processes, and Flows (record-triggered/screen); follow naming/versioning standards. Data quality & stewardship - Define validation, duplicate & matching rules; govern picklists; perform safe bulk imports/updates via Data Loader/Workbench; support retention/archiving practices. Reporting & analytics - Develop and maintain reports, custom report types, dashboards, and row-level formulas; track adoption and data-quality KPIs for Sales & Service leaders. Release & environment support - Prepare change sets/Copado items, help manage sandboxes and test data, coordinate UAT and post/pre-release checks; escalate complex conflicts/rollbacks to the Lead Engineer. Integrations & third-party apps - Configure app settings, Named Credentials, and simple External Services; support end-to-end testing and monitoring; escalate API/design topics to the Lead Engineer. Platform health & monitoring - Monitor limits, login history, and Flow/automation errors; use Health Check; remediate issues and surface risks early. Skills and Experience Essential Skills & Experience Certification: ADM201. (One additional cert such as Platform App Builder, Advanced Admin, or Business Analyst i s a plus.) Experience: 2+ years as a Salesforce Admin working inLightning across Sales Cloud and Service Cloud Core platform fundamentals: Solid grasp of Salesforce data model & sharing, validation rules, and reporting. Strong troubleshooting and problem-solving skills. Ability to learn and implement new Salesforce features and AI capabilities to enhance business processes. Good understanding of data relationships and Salesforce data model. Desirable Skills & Experience DevOps tooling: Copado, DevOps Centre, or Gearset; basic Git literacy (branches/PRs). Marketing Cloud exposure. Experience Cloud deeper knowledge (guest-user controls, advanced sharing). Security & compliance: Awareness of GDPR practices (retention, consent, DSARs). Skills in working with existing/new integration frameworks, mainly using declarative solutions for platform event integrations. Declarative-first mindset: Comfortable building and maintaining record-triggered and screen flows. Data tools: Proficient with Data Loader/Workbench and safe bulk changes. Ways of working: Familiar with agile delivery (Jira/Confluence), basic release processes, and collaborating in a small, fast-moving team. Communication: Clear written/verbal skills; confident supporting end users and running UAT walk-throughs.
Senior Jira Administrator
Canonical Ltd
Canonical is a leading provider of open source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Canonical is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. We are hiring a Jira Administrator to manage the Atlassian Jira Cloud at Canonical, including the administration, configuration, automation, and integration responsibilities. We expect the highest engineering quality, rigorous documentation practices, and effective stakeholder management abilities. Our goal is to enable Canonical engineering and business teams to leverage the power of Atlassian Jira, work on challenging assignments, and enable teams to make data driven decisions. Location: This role can be held anywhere in EMEA time zones. The role entails Manage Atlassian Jira Cloud at Canonical Design, document, and implement processes and automation in Jira Design, document, and implement integrations between Jira and the data warehouse Create analytical dashboards to enable stakeholders make data driven decisions Create learning resources that scale Work with engineering, operations, and support teams at a global scale Take ownership of critical escalations and resolve them in a timely manner What we are looking for in you Exceptional academic track record from both high school and university Experience with Atlassian Jira and its ecosystem as an administrator Understanding of common Jira usage patterns for various technical and non technical departments Experience as a software developer in Python Professional written and spoken English Excellent interpersonal skills, curiosity, flexibility, and accountability Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment Ability to travel internationally twice a year, for company events up to two weeks long Nice to have skills A perspective on process architecture Experience with complex cross project automation What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Program Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. Canonical recruits on a global basis and sets a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer
Dec 09, 2025
Full time
Canonical is a leading provider of open source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Canonical is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. We are hiring a Jira Administrator to manage the Atlassian Jira Cloud at Canonical, including the administration, configuration, automation, and integration responsibilities. We expect the highest engineering quality, rigorous documentation practices, and effective stakeholder management abilities. Our goal is to enable Canonical engineering and business teams to leverage the power of Atlassian Jira, work on challenging assignments, and enable teams to make data driven decisions. Location: This role can be held anywhere in EMEA time zones. The role entails Manage Atlassian Jira Cloud at Canonical Design, document, and implement processes and automation in Jira Design, document, and implement integrations between Jira and the data warehouse Create analytical dashboards to enable stakeholders make data driven decisions Create learning resources that scale Work with engineering, operations, and support teams at a global scale Take ownership of critical escalations and resolve them in a timely manner What we are looking for in you Exceptional academic track record from both high school and university Experience with Atlassian Jira and its ecosystem as an administrator Understanding of common Jira usage patterns for various technical and non technical departments Experience as a software developer in Python Professional written and spoken English Excellent interpersonal skills, curiosity, flexibility, and accountability Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment Ability to travel internationally twice a year, for company events up to two weeks long Nice to have skills A perspective on process architecture Experience with complex cross project automation What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Program Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. Canonical recruits on a global basis and sets a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer
IT Admin
PODFather Edinburgh, Midlothian
We are seeking an individual with a positive attitude to join a dynamic team and hit the ground running! Podfather offers an established logistics SaaS software solution, designed to help fleet operators improve operational efficiency, cut costs, and reduce carbon emissions. We support over 70,000 commercial vehicle users operating on UK roads. This is a growth market with significant opportunities, and Podfather is an established brand with strong referenceability across various market sectors. Please note: if you wish to apply for this role you need to send a covering letter and a copy of your CV by email to . The role: Are you a proactive and solution-focused IT professional with a passion for improving internal operations and bolstering security? We're looking for an enthusiastic IT Administrator to join our team and help us grow! In this role, you'll be instrumental in enhancing our IT infrastructure and overall security posture. We're seeking someone with a growth mindset who is eager to tackle challenges and implement effective solutions. You'll be the first point of contact for staff needing help with day-to-day technical issues. From troubleshooting hardware and software problems to managing user accounts and access requests, you'll play a key role in keeping our team productive and connected. As this is a new role, the responsibilities may evolve. Therefore, it is crucial that you are adaptable and proactive in identifying necessary changes. Your key responsibilities will include: Proactive analysis of IT and security logs to identify potential issues and vulnerabilities. Hardware setup and configuration for new and existing employees. Software installation and troubleshooting across our systems. Maintaining accurate and up-to-date asset registers. Managing and optimising our internal networking. Working across the company to help apply patches and updates. Identifying opportunities for and leading process optimisation initiatives. Procurement of IT hardware and software. Conducting third-party software reviews to ensure security is maintained. Provide technical support to employees, addressing hardware, software, and network-related issues. Create and manage user accounts and permissions (PoLP). Assist with the onboarding and offboarding of employees. Maintain accurate and up-to-date documentation of IT system procedures, training and user guides. We're looking for candidates with experience in: Microsoft and/or Google administration. Using Jira for task management and issue tracking. SQL and/or data analysis skills to inform decision-making. Self motivated and driven by positive change If you're ready to make a significant impact and contribute to a secure and efficient IT environment, we encourage you to apply! The company: Podfather is an ambitious technology company with a team of over 50 employees. As a business, culture is one of the cornerstones of our company strategy. We offer flexible working to help our team attain a positive work/life balance.
Dec 09, 2025
Full time
We are seeking an individual with a positive attitude to join a dynamic team and hit the ground running! Podfather offers an established logistics SaaS software solution, designed to help fleet operators improve operational efficiency, cut costs, and reduce carbon emissions. We support over 70,000 commercial vehicle users operating on UK roads. This is a growth market with significant opportunities, and Podfather is an established brand with strong referenceability across various market sectors. Please note: if you wish to apply for this role you need to send a covering letter and a copy of your CV by email to . The role: Are you a proactive and solution-focused IT professional with a passion for improving internal operations and bolstering security? We're looking for an enthusiastic IT Administrator to join our team and help us grow! In this role, you'll be instrumental in enhancing our IT infrastructure and overall security posture. We're seeking someone with a growth mindset who is eager to tackle challenges and implement effective solutions. You'll be the first point of contact for staff needing help with day-to-day technical issues. From troubleshooting hardware and software problems to managing user accounts and access requests, you'll play a key role in keeping our team productive and connected. As this is a new role, the responsibilities may evolve. Therefore, it is crucial that you are adaptable and proactive in identifying necessary changes. Your key responsibilities will include: Proactive analysis of IT and security logs to identify potential issues and vulnerabilities. Hardware setup and configuration for new and existing employees. Software installation and troubleshooting across our systems. Maintaining accurate and up-to-date asset registers. Managing and optimising our internal networking. Working across the company to help apply patches and updates. Identifying opportunities for and leading process optimisation initiatives. Procurement of IT hardware and software. Conducting third-party software reviews to ensure security is maintained. Provide technical support to employees, addressing hardware, software, and network-related issues. Create and manage user accounts and permissions (PoLP). Assist with the onboarding and offboarding of employees. Maintain accurate and up-to-date documentation of IT system procedures, training and user guides. We're looking for candidates with experience in: Microsoft and/or Google administration. Using Jira for task management and issue tracking. SQL and/or data analysis skills to inform decision-making. Self motivated and driven by positive change If you're ready to make a significant impact and contribute to a secure and efficient IT environment, we encourage you to apply! The company: Podfather is an ambitious technology company with a team of over 50 employees. As a business, culture is one of the cornerstones of our company strategy. We offer flexible working to help our team attain a positive work/life balance.

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