18 jobs found

Overview At myPOS, we're all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone. myPOS is a partner in growth, offering free multicurrency accounts and powerful e-commerce tools to support business owners of all sizes and aspiring entrepreneurs. About the role We are seeking a Payroll Director who will take full end-to-end ownership of payroll across all countries and employment models at myPOS and across our acquisitions. This is a senior leadership role with single-point accountability for payroll accuracy, timeliness, compliance, governance, and payroll systems across a fast-growing, PE-backed fintech operating in more than 10 European countries, including Bulgaria, the UK, France, Italy, Ireland, the Netherlands, Austria, Hungary and Belgium, employing approximately 1,100 people. Leading a team of payroll experts, the Global Payroll Director will act as the authoritative voice on payroll across HR, Finance, Tax, Benefits, and external providers. A core part of the mandate is the design and implementation of a controlled, auditable, and scalable global payroll operating model, including the global rollout of a new payroll system that will serve as the company's core payroll and workforce platform. This role requires deep international payroll expertise, strong financial and tax understanding, and the confidence to set boundaries, enforce controls, and challenge existing processes where required. What you'll do Act as the most senior payroll authority in the organisation, with end-to-end ownership of payroll across all countries, employment types, and payroll providers; Ensure payroll is processed accurately, on time, and in full compliance every cycle; Serve as the final escalation point for payroll failures, compliance risks, and regulatory issues; Design and enforce a robust global payroll governance framework, including clear RACI across HR, Finance, Tax, Country Managers, and external providers; Establish controlled, auditable processes for payroll inputs, validations, approvals, bonuses, commissions, and exceptions; Ensure payroll processes are fully audit-ready, with clear documentation, approvals, and audit trails; Ensure full compliance with local labour law, payroll tax, and statutory requirements across all countries; Partner closely with Finance, Accounting, and Tax to validate payroll tax treatments and statutory filings, manage statutory filings and reporting, and resolve complex cross-border or variable pay issues; Resolve complex payroll issues related to variable pay, commissions, and cross-border employment; Proactively identify and mitigate payroll-related regulatory and financial risks; Lead the global implementation of a new payroll provider and system across all countries; Oversee integration with HRIS, finance systems, commission tracking tools, and benefits platforms; Drive automation, data integrity, and system-based controls across payroll processes; Own vendor governance, SLAs, performance management, and issue resolution for all payroll providers; Redesign payroll processes to support scale, consistency, and control across geographies; Define and implement a sustainable global payroll operating model for 2026 and beyond, including in-house versus outsourced components and shared services opportunities; Lead, develop, and coach the internal payroll team and manage external partners; Own the administration and governance of employee benefits across all countries; Establish consistent global principles for benefits while ensuring local market competitiveness, legal compliance, and scalability; Partner with HR and Finance to ensure equity, cost control, and transparency of benefits offerings across geographies. What we look for 10+ years of payroll experience, with significant depth in international, multi-country payroll; Proven experience operating payroll across multiple European jurisdictions; Strong knowledge of payroll tax, statutory compliance, and labour law interactions; Experience with commission-heavy or variable pay structures; Proven track record of leading at least one major payroll system implementation; Demonstrated experience designing and implementing payroll governance, controls, and approval frameworks; Experience in regulated, high-risk environments such as fintech, financial services, payments, or similar; Comfortable operating at senior leadership level and challenging stakeholders where payroll controls or compliance are at risk; Strong sense of ownership, accountability, and risk awareness; Structured, detail-oriented, and audit-focused, with the ability to think strategically and long-term; Able to bring discipline, predictability, and trust to payroll operations. Why you should join myPOS Vibrant international team operating in hi-tech environment; Annual salary reviews, promotions and performance bonuses; myPOS Academy for upskilling and training; Unlimited access to courses on LinkedIn Learning; Annual individual training and development budget; Refer a friend bonus as we know that working with friends is fun; Teambuilding, social activities and networks on a multi-national level. What we offer Business Healthcare Plan; Dental Insurance; Group Life Assurance. Who we are Since 2014 we've been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you're at the counter, selling online, or on themove, we've got businesses covered with smart, accessible and affordable solutions that keep things easy. Our mission? It's simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past. Equal opportunity myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances. Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!

The EMEACore Cash Product Solutions Specialist (PSS) will be responsible for client-centric product solutions, commercialisation and pipeline management of the EMEATreasury PaymentRails products that J.P. Morgan delivers to clients globally. As a Payments EMEACore Cash Product Solution Specialist in the EMEATreasury PaymentRails team, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams. The PSS will need to target clients, assure that the value of payments product capabilities is tailored to them, and accelerate payments revenue realization. The PSS will influence the investment roadmaps to represent client needs, and keep up to date with all market and regulatory items impacting the products. EMEATS Payment Rails solutions include Wires, ACH (Automated Clearing House), Real-Time Payments, Direct Debits, Open Banking, cash, cheques, Payment Factories, and all surrounding business/customer journeys that utilise these payment rails. The role includes extensive collaboration with Clients, Sales, Banking, Industry specialists, Product Managers, Operationsand Service within Payments, FX, Digital Channels, Account Services and Liquidity. Job Responsibilities: Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients' needs and objectives Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients' needs and current industry trends Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap Partner in the delivery of global sales targets for EMEA for Commercial Bank International, and Global Corporate Banking Mid-Cap clients through strong relationships with coverage teams, international product specialists and superior subject matter expertise in payments. You'll help US headquarted companies operate in EMEA, and EMEA HQ'd clients operate in other regions. Define and commercialise JPMorgan's credibility in EMEA to attract operating flow business, e.g. subsidiary/OpCo/affiliate level as a compliment to treasury banking/group liquidity management through an understanding of corporate treasury Support implementation partners to accelerate revenue realization, for example managing within established product boundaries for scoping or facilitating detailed solutioning Required qualifications, capabilities, and skills Direct treasury/cash management banking experience in EMEA and will be able to demonstrate your proven track record of driving change rooted in strategic treasury expertise Designed and overseen implementation of complex corporate treasury projects within Multi-National treasuries managing complex cash management, having migrated operational and treasury flows to new banking providers with payments needs in Europe, Middle East and Africa Proven presentation and influencing skills on internal corporate partnerships, e g treasury's interaction with liquidity/cash, FX, trade, and broader corporate finance functions Proven track record of success in identifying, selling, and delivering large-scale business wins such as creating intercompany models, In House Banks, and managing treasury's relationship with group subsidiaries Expertise in European, Middle East and Africa banking/clearing tools like Wire, ACH, Direct Debit and RTP as well as tax and payroll as well as new emerging payment trends

For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them. The Payroll Manager is responsible for the effective delivery, governance and coordination of payroll and pay-related activities across the European region. This currently includes the UK, France, Germany, Belgium, Netherlands, Austria, Switzerland and Denmark, with additional countries to be added as the business continues to grow. This is a new role combining payroll oversight with selected reward and pay governance responsibilities, ensuring payrolls are delivered accurately and compliantly through external providers. Acting as a key partner to HR, Finance, Tax and external advisors, the role supports consistent pay practices, regulatory compliance and a strong employee experience. The role reports to the Head of Compensation & Benefits and works closely with the Head of Tax and Finance colleagues. You'll be Payroll delivery & compliance Oversee end-to-end monthly payroll delivery across European entities through external payroll providers, ensuring accuracy, timeliness, statutory compliance and effective management of employee lifecycle changes. Manage and coordinate third-party payroll providers across multiple jurisdictions, ensuring service levels, data accuracy, responsiveness and value for money. Act as an escalation point for payroll issues and complex queries, ensuring prompt resolution and a high-quality employee experience. Maintain clear payroll governance, controls, documentation and audit trails across all countries. Review payroll, pay and related processes to identify opportunities to improve efficiency, controls and scalability as the organisation grows. Compliance, tax & global mobility Act as the payroll lead for employment tax and global mobility matters, including split payrolls and expatriate arrangements, coordinating with the Head of Tax, Finance and external advisors. Support statutory payroll compliance activities, including liaison with HMRC and equivalent authorities, employment tax filings and payroll-related returns. Provide payroll input into employment tax, mobility and structurally related projects, supporting governance, escalation and alignment across stakeholders. Finance partnership & data Partner with Finance on payroll journals, reconciliations and month-end close processes. Provide payroll data and analysis to support budgeting, forecasting, audit and workforce cost management. Reward, pay governance & analytics support Support the development, maintenance and application of the job framework and job levelling approach, working closely with the Head of Compensation & Benefits. Advise HR colleagues and hiring managers on job levels, salary ranges and pay positioning, ensuring consistency and alignment with market data. Participate in external salary surveys (e.g. WTW, Mercer), including data submission, validation and interpretation of results. Support benchmarking, pay analysis and internal equity reviews, including payroll data inputs and analysis for Gender Pay Gap reporting. Act as a key point of contact for pensions payroll compliance and governance, ensuring accurate contributions, statutory adherence and effective coordination with providers. Assist the coordination of the annual salary review and bonus cycle for the organisation. You'll have Extensive experience of managing multi-country payrolls, ideally across Europe, within a complex or fast-growing organisation. Strong experience working with outsourced payroll providers, including coordination, issue resolution and service oversight. Solid understanding of UK and European payroll compliance, employment taxes and statutory wage and reporting requirements (National Minimum Wage, Gender Pay Gap etc). Experience supporting reward and compensation activities, such as job levelling, role benchmarking, salary surveys and pay analysis. Familiarity working alongside Tax teams and external advisors on employment tax and global mobility-related payroll matters. Comfortable working with pay and people data, with the ability to validate, interpret and explain outputs to HR and Finance stakeholders. High attention to detail, with a strong control mindset and commitment to accuracy and compliance. Strong organisational and stakeholder management skills, with the ability to operate effectively across functions and geographies. High levels of integrity and discretion when handling sensitive and confidential information. Pragmatic, solutions-oriented and comfortable operating in an evolving environment.

Legal Claims Manager sought to join our London Aerospace team, working remotely. The department Boasting over 80 lawyers, HFW's Aerospace team is the second largest dedicated Aerospace team in the world, offering sector-focussed support to the global aerospace and insurance industry through 9 of HFW's offices, namely London, Paris, Brussels, Dubai, Hong Kong, Singapore, Sydney, São Paulo and Houston. We look to distinguish ourselves by providing, at the point of delivery, the resource of a global team, capable of serving the legal and commercial interests of the entire aerospace industry. To that end, we are proficient in: (i) disputes, liability and insurance work - from highly complex and high value commercial disputes, volume attritional claims to major air disasters and multi-jurisdictional handling; (ii) regulatory and competition - from code shares and state aid to safety regulation and passenger rights; (iii) finance, leasing, commercial, transactional and tax - including sale and purchase of new and used aircraft and engines as well as operating leases and related fleet management. The HFW Aerospace team is perennially recognised in the top tiers amongst the various guides to legal services. The role This post holder will work remotely, in close connection with our London team which comprises of 3 Partners, 1 Legal Director, 1 Senior Associate and 6 Associates. The role is primarily to work on a significant portfolio of passenger claims for a high-profile airline client but may also extend to related requirements of the business which specialises in aviation law. This role would be suited to someone looking for a remote working arrangement, which we would be open to discussing. Key skills & experience required You will have an excellent academic background, including a 2:1 or above at degree level or equivalent. You will have relevant, high-quality aviation commercial and/ or insurance litigation experience (approximately 1 PQE), gained from within a strong commercial practice. You will have knowledge and experience of handling litigated claims before the English courts particularly low value but high volume. You will have a strong interest in developing your profile within the Aviation legal sector. While we are open to considering individuals with a broad commercial litigation skills-set, some previous exposure to aviation work would be desirable, and an interest in aviation would be important. UK 261 claim experience is preferred but not essential as we can provide training. You will have experience in taking on a high degree of responsibility for the cases that you work on. You will be motivated, enthusiastic and able to thrive in a fast-paced working environment. You will enjoy building relationships with clients and demonstrate strong engagement skills. Additional information Please note that this job description is not contractual, and may be amended periodically to meet the changing needs of the Firm. HFW aims to ensure equality of opportunity, and we are actively working towards improving the diversity of our staff. All applications will be considered only on merit and the applicant's suitability to meet the requirements of the role. HFW collects and processes personal data relating to job applicants to manage its recruitment process. The firm is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. For information on how the firm will process your data, please see our Privacy Notice on our website (), in the section "What we collect and how we use it". HFW is a sector focused global law firm with a focus on construction, shipping, aerospace, commodities, energy and insurance. We have over 700 lawyers working across Australia, Asia, Europe, Middle East and the Americas. With a progressive approach to our roles in commercial business, thinking creatively and pragmatically to support our clients, we are dynamic, entrepreneurial and leaders in our specialist areas.

A leading international bank is seeking an experienced Operational Tax Manager to join their London-based team, supporting a wide range of business lines and clients within the UK Corporate & Institutional Banking division. This is a unique opportunity for you to play a pivotal role in shaping operational tax processes, collaborating with global teams, and ensuring compliance with complex regulatory regimes. Operational Tax Manager Salary: Competitive and based on experience Location: London A leading international bank is seeking an experienced Operational Tax Manager to join their London-based team, supporting a wide range of business lines and clients within the UK Corporate & Institutional Banking division. This is a unique opportunity for you to play a pivotal role in shaping operational tax processes, collaborating with global teams, and ensuring compliance with complex regulatory regimes. The organisation is renowned for its commitment to sustainability, positive social impact, and the ongoing development of its people. You will benefit from award-winning flexible working arrangements, generous holiday allowances, and one of the most comprehensive wellbeing packages in the industry. If you are passionate about operational taxes and eager to make a meaningful contribution within a supportive and inclusive environment, this role offers the perfect platform for your next career move. Enjoy flexible working opportunities including hybrid and agile options, designed to support your work/life balance and personal wellbeing. Access an extensive suite of benefits such as a generous holiday allowance (at least 26 days plus bank holidays), a 12% non-contributory pension scheme invested sustainably, private medical cover, dental insurance, mental health support, subsidised gym memberships, onsite health services, emergency back-up care for dependants, green car leasing, season ticket loans, and more. Join an organisation that is deeply committed to sustainability and positive impact-offering four volunteering days per year, comprehensive training programmes for professional growth, and active participation in diversity and inclusion networks. What you'll do As an Operational Tax Manager, you will be at the heart of ensuring robust operational tax compliance across multiple business lines within the UK Corporate & Institutional Banking sector. Your day-to-day activities will involve close collaboration with both local and global teams to manage complex US Tax (QI/QDD) processes for International Prime Brokerage clients. You will coordinate annual reporting cycles, oversee certification programmes, and provide expert guidance on FATCA/AEOI/QI regimes. Your responsibilities will also include monitoring evolving tax regulations such as FTT and SDRT, supporting client communications on regulatory changes, tracking documentation requirements for tax reliefs, reviewing standard operating procedures for continuous improvement, overseeing mandatory disclosure rules reporting where necessary, and contributing your expertise to various operational tax projects. Success in this role will require you to build strong relationships with key stakeholders across the organisation while maintaining meticulous attention to detail in all aspects of your work. Take responsibility for all processes required to provide operational tax support across UK Corporate & Institutional Banking business lines and clients. Control and document US Tax (QI/QDD) processes for International Prime Brokerage by working closely with both global operational teams and tax specialists. Manage the annual QI/QDD reporting cycle while coordinating certification programmes with relevant stakeholders and senior management. Provide oversight and support for all processes impacting FATCA/AEOI/QI regimes, participating in internal working groups and external tax committees. Monitor Financial Transaction Tax (FTT) and UK Stamp Duty Reserve Tax (SDRT) regimes while offering technical guidance to operations teams. Support client regulatory communications regarding tax updates and documentation requirements to ensure compliance across all business areas. Track tax relief requirements and documentation needs while communicating effectively with Operations stakeholders. Review and update standard operating procedures regularly, making recommendations for improvements based on best practices. Oversee mandatory disclosure rules (MDR) and UK BBSI reporting obligations as required by regulation. Offer ongoing or ad hoc support for operational tax-related projects across the Corporate & Institutional Banking division. What you bring Your proven experience as an Operational Tax Manager or similar role within investment banking or custody environments will be instrumental in delivering excellence in this position. You bring not only deep technical expertise in withholding tax regimes-including US QI/QDD processes-but also a thorough understanding of FATCA/AEOI requirements. Your background includes hands on involvement with financial transaction taxes such as FTT or SDRT as well as familiarity with central depositories' functions. Your interpersonal strengths shine through your ability to nurture dependable relationships with colleagues at all levels; you are known for your empathy when supporting others through regulatory change or process improvement initiatives. Your analytical mindset allows you to identify risks early while your communication style makes even the most complex topics accessible. Above all else, your commitment to accuracy ensures that every aspect of operational tax management meets the highest standards expected by a leading international institution. Professional qualification with formal experience in operational taxes gained within investment banking or custody environments is essential for success in this position. Expert knowledge of withholding tax regimes in major markets alongside familiarity with policies, procedures, regulations, and legislation relevant to operational taxes is required. Strong understanding of US Tax (QI/QDD) withholding and reporting procedures is vital for managing international prime brokerage processes effectively. Detailed knowledge of FATCA/AEOI reporting regimes ensures you can provide accurate oversight and support across all impacted areas. Awareness of jurisdictional Financial Transaction Tax (FTT) and UK Stamp Duty Reserve Tax (SDRT) regimes enables you to offer technical guidance as needed. Understanding the roles of Central Depositories, Global Custodians, and Agent Banks supports effective collaboration with network management teams globally. Excellent quantitative skills combined with risk awareness allow you to maintain robust control frameworks throughout all operational tax activities. Proven ability to manage stakeholder relationships through negotiation, supportiveness, influence building skills, and proactive problem solving approaches is highly valued. Exceptional written and oral English communication skills enable you to articulate complex technical issues clearly across diverse audiences within the business. A strong personal focus on accuracy and attention to detail ensures high quality outcomes when reviewing or improving collaborative work processes. What sets this company apart This organisation stands out as one of Europe's most respected financial institutions due to its unwavering commitment to responsible banking practices that prioritise ethical standards alongside commercial success. Employees enjoy access to some of the most flexible working arrangements available-including hybrid models tailored around individual needs-alongside generous holiday entitlements that promote genuine work/life balance. The benefits package is truly exceptional: from a 12% non-contributory pension invested sustainably through life assurance schemes; from advanced private medical coverage (including digital GP services for employees' families) through dental plans; from subsidised gym memberships through onsite physiotherapy; from emergency back-up care for dependants through green car leasing options-the list goes on. Wellbeing is at the core of everything they do: mental health first aiders are always available onsite; menopause friendly accreditation ensures everyone feels supported; neurodiversity assessments help create an inclusive workplace where everyone can thrive. The company's dedication extends beyond benefits: it empowers staff through four volunteering days each year-making tangible impacts locally-and invests heavily in professional development via training programmes, mentoring schemes, talent pipelines, career days, internal mobility opportunities (with nearly half of positions filled internally last year), plus vibrant employee networks championing diversity across gender equality initiatives like MixCity or Women in IT. Feedback consistently highlights how their collaborative culture sets them apart from industry peers-a place where everyone feels welcome regardless of background or identity. What's next If you are ready to take your expertise in operational taxes to new heights within a supportive environment that values your growth and wellbeing-this is your moment! Apply today Apply today by clicking on the link provided-your next rewarding career step awaits. . click apply for full job details

Job Description: Here at DXC Technology we continue to significantly expand our SAP business across the UK and Europe. We are actively looking for SAP S/4HANA P2P Senior Consultant to join our growing team. If you're passionate about engaging in the full lifecycle of SAP projects-from initial sales engagement to project delivery, this role could be perfect for you. You'll be working with clients across multiple industries in the UK and Europe, applying your subject matter expertise to help deliver value driven SAP solutions. We focus on three core drivers of growth: People, Customers, and Operational Execution-the foundation of our business and where we invest heavily. Due to the nature of our clients, we can only consider sole British Nationals that have lived and worked in the UK consecutively for the past 5 years. We are unable to consider dual nationals currently. DXC Technology is seeking a Procurement & Procure to Pay (P2P) Senior consultant to Lead SAP S/4HANA based sourcing and procurement transformation projects for our enterprise clients. This is a senior role sits within our SAP Pre sales, Consulting & Delivery team and will lead the Discovery, design, Build and deployment of best in class procurement solutions - blending technical depth, process insight, and consultative leadership. Key Responsibilities Lead the solution design and delivery of SAP S/4HANA Procurement and P2P processes, including SAP MM, SRM replacement, Fiori apps, and integration with Ariba or other sourcing tools Own the end to end P2P process area from Sourcing, purchase requisition to invoice receipt, covering direct and indirect procurement Conduct client workshops including discover, Explore Fit to standard with procurement heads, buyers, and supply chain stakeholders to assess pain points and design streamlined S/4HANA enabled procurement models Define and guide integration across MM, FI (AP), Inventory Management, WM/EWM, and vendor collaboration platforms Contribute to pre sales activities: solutioning, RFPs/RFIs, effort estimations, client demos, and industry aligned proposal development Lead cross functional teams across onshore/offshore model to ensure delivery excellence, test readiness, and cutover success Leverage and extend DXC's accelerators, templates, and best practices for S/4HANA driven procurement transformation Drive adoption of innovations like Fiori based purchasing apps, Central Procurement Hub, and embedded analytics/KPIs Required Experience Extensive SAP experience with deep functional knowledge in SAP MM, Inventory Management, and P2P lifecycle At least 2 full cycle SAP S/4HANA implementations (greenfield or conversion), including ownership of Procurement/P2P design in a greenfield global template rollout program Hands on expertise in Direct and Indirect procurement, vendor master management, release strategies, and invoice processing Prior experience integrating SAP with SAP Ariba, Coupa, or SRM replacements is highly desirable Proven ability to lead client engagements from discovery through go live, in a consulting/SI delivery model Technical & Functional Skills Hands on experience including In depth configuration knowledge SAP MM, Purchase Requisition, Purchase Orders, Service Entry Sheets, Goods Receipts, and Invoice Verification Understanding of integration with FI (Accounts Payable), Inventory Management, and Logistics Execution Experience with Fiori Procurement apps, Central Procurement, and Self Service Procurement scenarios Familiarity with E invoicing, tax compliance, and vendor onboarding workflows is a plus Awareness of procurement trends including sustainable sourcing, contract lifecycle management, and supply risk monitoring Stakeholder & Soft Skills Able to engage confidently with CPOs, Heads of Procurement, and Finance leadership to guide transformation discussions Skilled at translating procurement complexity into simplified, scalable SAP solutions Experienced in leading teams, mentoring junior consultants, and ensuring stakeholder alignment throughout the project lifecycle Excellent communication, process mapping, and client facing presentation skills Methodologies & Tools Proven experience with SAP Activate and agile delivery models Use of Signavio, Solution Manager, JIRA/Confluence, and other project collaboration tools Familiarity with DevOps pipelines for functional delivery in SAP S/4HANA programs Certifications & Qualifications Bachelor's or Master's degree in Procurement, Supply Chain, Business, or IT SAP Certification in S/4HANA Sourcing and Procurement or SAP Certified Application Associate - Procurement Additional credentials in Lean Procurement, CIPS, or supply chain design frameworks are a plus Employee Benefits As part of our competitive remuneration package, flexible benefits are available. There is an option to "flex up and down" on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance You will also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more

An exciting, international role has arisen in a market leading FTSE 100 business for a Group Tax Manager to manage corporate tax compliance for around 100 territories. Reporting to the Director of Tax, you'll have 3 dedicated tax professionals in the shared service centre in Europe and have ownership for the global tax compliance process using an outsourced global provider click apply for full job details

As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.

As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.