Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
A fantastic opportunity has arisen for a design engineer to join a growing engineering organisation specialising in innovative M&E services and genuine passion for developing the team. The company operates across commercial, residential, and industrial sectors, delivering tailored fire & alarm protection solutions that meet rigorous safety and compliance standards. The business encourages applicants from a broad engineering background and is open to candidates with transferable experience from the M&E sector who possess the right technical mindset and adaptability. Key Responsibilities: Produce detailed system designs for fire suppression solutions, including layout drawings, hydraulic calculations, and equipment specifications. Work closely with project managers, technical teams, and installation engineers to ensure designs are practical, compliant, and aligned with project requirements. Prepare technical documentation, O&M manuals, schematics, and drawings using CAD software. Support the development and improvement of design standards, templates, and processes. Conduct technical assessments, site surveys, and feasibility evaluations where required. Liaise with clients, consultants, and contractors to resolve design queries and ensure smooth project delivery. Ensure all designs comply with relevant industry standards, codes of practice, and regulatory requirements. Provide engineering input during tender and proposal stages. Beneficial Skills / Qualifications: Experience in an engineering design role-ideally within fire protection, building services, or related fields. Strong working knowledge of CAD / Revit software (AutoCAD or similar). Ability to interpret technical drawings, schematics, and specifications. Understanding of fluid dynamics, pressure calculations, or hydraulic systems (desirable but not essential). Excellent problem-solving skills and attention to detail. Effective communication skills for engaging with clients and internal teams. HNC/HND or degree in Mechanical Engineering, Electrical Engineering, Building Services, or similar. Previous experience within fire suppression, fire protection, or mechanical systems design. Familiarity with industry standards such as BS, EN, or NFPA (advantageous). Benefits Competitive salary Opportunities for training, development, and industry certification Supportive team environment with strong progression prospects Involvement in technically diverse, real-world engineering projects
Mar 24, 2026
Full time
A fantastic opportunity has arisen for a design engineer to join a growing engineering organisation specialising in innovative M&E services and genuine passion for developing the team. The company operates across commercial, residential, and industrial sectors, delivering tailored fire & alarm protection solutions that meet rigorous safety and compliance standards. The business encourages applicants from a broad engineering background and is open to candidates with transferable experience from the M&E sector who possess the right technical mindset and adaptability. Key Responsibilities: Produce detailed system designs for fire suppression solutions, including layout drawings, hydraulic calculations, and equipment specifications. Work closely with project managers, technical teams, and installation engineers to ensure designs are practical, compliant, and aligned with project requirements. Prepare technical documentation, O&M manuals, schematics, and drawings using CAD software. Support the development and improvement of design standards, templates, and processes. Conduct technical assessments, site surveys, and feasibility evaluations where required. Liaise with clients, consultants, and contractors to resolve design queries and ensure smooth project delivery. Ensure all designs comply with relevant industry standards, codes of practice, and regulatory requirements. Provide engineering input during tender and proposal stages. Beneficial Skills / Qualifications: Experience in an engineering design role-ideally within fire protection, building services, or related fields. Strong working knowledge of CAD / Revit software (AutoCAD or similar). Ability to interpret technical drawings, schematics, and specifications. Understanding of fluid dynamics, pressure calculations, or hydraulic systems (desirable but not essential). Excellent problem-solving skills and attention to detail. Effective communication skills for engaging with clients and internal teams. HNC/HND or degree in Mechanical Engineering, Electrical Engineering, Building Services, or similar. Previous experience within fire suppression, fire protection, or mechanical systems design. Familiarity with industry standards such as BS, EN, or NFPA (advantageous). Benefits Competitive salary Opportunities for training, development, and industry certification Supportive team environment with strong progression prospects Involvement in technically diverse, real-world engineering projects
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Role : Agricultural Engineer Location : Cumbria Salary : £35,000 - £40,000, Van + Fuel Card + Enhanced Holiday + OT Platinum Recruitment is working with an award winning Agricultural Hire company. This is an opportunity for an experienced Agricultural Engineer to join the growing team! Benefits for an Agricultural Engineer Enhanced holiday Company pension On-site parking Career progression Bespoke training and development Responsibilities for an Agricultural Engineer Repairing and maintaining Agricultural machinery such as Tractors and Combines, Balers, sprayers Perform comprehensive repairs, servicing, and maintenance on agricultural equipment. Support both workshop operations and field service demands. Diagnose faults across mechanical, hydraulic, and electrical systems. Uphold high service standards and provide expert technical advice to customers. Requirements for Agricultural Engineer Full UK Driving licence Can do attitude Ideally have a NVQ Level 3 in Engineering, Plant, HGV or Construction Previous Agricultural experience or Plant experience Other industries considered; Plant / HGV / Powered Access / Generator / Heavy plant / Forklifts / Agricultural Sound like the role for you? We look forward to hearing from you! Click Apply Now and one of the team will be in touch to discuss this Agricultural Engineer based in Cumbria Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation. Consultant : Mel Dickinson Job Number: 935184 / INDPLANT Job Role: Agricultural Engineer Location : Cumbria Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Mar 24, 2026
Full time
Role : Agricultural Engineer Location : Cumbria Salary : £35,000 - £40,000, Van + Fuel Card + Enhanced Holiday + OT Platinum Recruitment is working with an award winning Agricultural Hire company. This is an opportunity for an experienced Agricultural Engineer to join the growing team! Benefits for an Agricultural Engineer Enhanced holiday Company pension On-site parking Career progression Bespoke training and development Responsibilities for an Agricultural Engineer Repairing and maintaining Agricultural machinery such as Tractors and Combines, Balers, sprayers Perform comprehensive repairs, servicing, and maintenance on agricultural equipment. Support both workshop operations and field service demands. Diagnose faults across mechanical, hydraulic, and electrical systems. Uphold high service standards and provide expert technical advice to customers. Requirements for Agricultural Engineer Full UK Driving licence Can do attitude Ideally have a NVQ Level 3 in Engineering, Plant, HGV or Construction Previous Agricultural experience or Plant experience Other industries considered; Plant / HGV / Powered Access / Generator / Heavy plant / Forklifts / Agricultural Sound like the role for you? We look forward to hearing from you! Click Apply Now and one of the team will be in touch to discuss this Agricultural Engineer based in Cumbria Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation. Consultant : Mel Dickinson Job Number: 935184 / INDPLANT Job Role: Agricultural Engineer Location : Cumbria Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
IT Support Engineer Wrexham - 5 days a week on-site 35,000 + bonus Our client in Wrexham is on the lookout for an IT Engineer who will be responsible for managing the IT Infrastructure, networks and support the Digital Transformation in the organisation to help support the team in developing bespoke software platforms Main duties and responsibilities: Providing excellent IT support and day-to-day maintenance of systems to the client base Provide support in the following areas: Active Directory, Servers Management (Windows and Ubuntu), SQL (SQL Server & MySQL), Virtual Machines (VMware, Vsphere), Backups (Veeam), Documentation (Confluence), Synology DSM Work with Microsoft Office 365 and show a good understanding of Windows operating systems Assist with General Software installation and network management Network device management & installation, printer servers, Laptops / Desktops, Switches, Firewalls, Raspberry Pi's. configuration and ongoing usability of system hardware and software. Providing user's support within the company for local and remote workers The following skills and experience will be beneficial for this role: IT documentation control, CISCO Meraki cloud Windows Server Creating BI reports from company IT systems Passion for IT and the prevention of security threats and attack vectors Understanding of basic IT security principles Completed a minimum HNC/HND or Degree Strong communication on all levels, including complex IT issues in simple terms Some of the benefits that come with this role: 20 days annual leave + bank holidays 19-21 non-working Fridays offered per year Flexible start and finish times Annual company bonus Subsidised Onsite Restaurant Employer pension contributions 50% discount health plan membership, dental, medal treatment, private/GP consultants / health assessments, prescription charges my wellbeing, hospital cover, new child payment
Mar 24, 2026
Full time
IT Support Engineer Wrexham - 5 days a week on-site 35,000 + bonus Our client in Wrexham is on the lookout for an IT Engineer who will be responsible for managing the IT Infrastructure, networks and support the Digital Transformation in the organisation to help support the team in developing bespoke software platforms Main duties and responsibilities: Providing excellent IT support and day-to-day maintenance of systems to the client base Provide support in the following areas: Active Directory, Servers Management (Windows and Ubuntu), SQL (SQL Server & MySQL), Virtual Machines (VMware, Vsphere), Backups (Veeam), Documentation (Confluence), Synology DSM Work with Microsoft Office 365 and show a good understanding of Windows operating systems Assist with General Software installation and network management Network device management & installation, printer servers, Laptops / Desktops, Switches, Firewalls, Raspberry Pi's. configuration and ongoing usability of system hardware and software. Providing user's support within the company for local and remote workers The following skills and experience will be beneficial for this role: IT documentation control, CISCO Meraki cloud Windows Server Creating BI reports from company IT systems Passion for IT and the prevention of security threats and attack vectors Understanding of basic IT security principles Completed a minimum HNC/HND or Degree Strong communication on all levels, including complex IT issues in simple terms Some of the benefits that come with this role: 20 days annual leave + bank holidays 19-21 non-working Fridays offered per year Flexible start and finish times Annual company bonus Subsidised Onsite Restaurant Employer pension contributions 50% discount health plan membership, dental, medal treatment, private/GP consultants / health assessments, prescription charges my wellbeing, hospital cover, new child payment
Ready to tackle the most complex challenges in energy trading? Indicium AI is a dynamic, fast-growing consultancy where you'll work alongside brilliant minds to solve the hardest data and AI problems facing the world's largest energy trading companies. As a Senior Energy Trading Consultant, you'll be at the forefront of transforming how global energy markets operate - architecting next-generation trading solutions that process billions in daily transactions and shape the future of energy. This isn't your typical consulting role. You'll have the autonomy and agility of a smaller company while working on enterprise-scale challenges that would typically require armies of consultants. Every engagement is high-stakes, every solution is cutting edge, and every client interaction shapes the direction of entire trading operations. You'll go from whiteboard sessions with CTOs in the morning to hands on solution design in the afternoon - all while building the consulting practice that will define the industry's next chapter. Key Responsibilities: Client Engagement & Strategic Leadership Lead client workshops to define and refine complex trading solution requirements across multiple energy commodities (power, gas, oil, renewables) Partner with senior client stakeholders (CTOs, Heads of Trading, Risk Directors) to understand business objectives and translate them into actionable solution roadmaps Develop compelling business cases that demonstrate ROI and value creation for trading solution investments Act as the primary client relationship owner for strategic engagements, maintaining executive level relationships throughout project lifecycles Facilitate cross functional stakeholder alignment between Trading, Risk, Operations, IT, and Regulatory teams Drive thought leadership discussions on industry trends, market structure evolution, and technology adoption strategies Solution Design & Requirements Management Lead requirements gathering for Front, Middle and Back Office use cases and shaping Mesh AI's approach to building bespoke solutions to solve these challenges Design end to end solution architectures that address complex trading workflows, risk management, and regulatory requirements Navigate the nuances of physical and financial energy trading flows, including basis trading, portfolio optimization, and asset backed trading strategies Define functional specifications for real time market data integration, position management, P&L calculation, and risk reporting systems Establish clear success criteria and KPIs for solution delivery, ensuring alignment with business objectives Complex Delivery Management Lead agile delivery of multi workstream programs involving trading systems, data platforms, and analytics solutions Coach and coordinate cross functional agile teams including data engineers, software developers, quantitative analysts, and business stakeholders Establish agile governance frameworks including sprint planning, retrospectives, and continuous improvement processes Drive rapid prototyping and iterative delivery approaches that enable early value realization and stakeholder feedback Facilitate agile ceremonies at scale including PI planning, release planning, and cross team coordination events Ensure regulatory compliance considerations (EMIR, MiFID II, REMIT) are integrated into agile delivery practices and sprint outcomes Required Experience & Expertise: Energy or Commodity Trading: 5+ years of experience in energy or commodity trading environments with deep understanding of multiple commodities: power, gas, oil, and/or renewable energy Trading Systems: Hands on experience with ETRM platforms (Endur, Allegro, Brady, Eka, etc.) and trading system architectures Risk Management: Understanding of energy trading risks including market, credit, operational, and regulatory risks Physical and Financial: Experience with both physical commodity flows and financial derivative instruments Consulting & Client Management Consulting Background: Ideally 5+ years in management consulting, preferably with Big 4, tier-1 strategy firms, or specialist energy consulting practices Stakeholder Management: Proven track record of managing C-level and senior executive relationships in complex, high stakes environments Business Case Development: Demonstrated ability to build compelling financial and strategic business cases for technology investments Workshop Facilitation: Expert level facilitation skills for requirements workshops, design sessions, and stakeholder alignment meetings Communication: Exceptional written and verbal communication skills with ability to present to board level audiences Agile Delivery & Program Management Agile Leadership: Experience leading large scale agile transformations and complex multi team delivery programs (>£5M value) Cross functional Leadership: Ability to lead diverse agile teams including business users, technologists, and external vendors without direct authority Change Management: Experience driving organisational change and user adoption using agile change management principles Vendor Management: Track record of managing agile delivery partnerships with technology vendors and system integrators Preferred Qualifications: Background in quantitative analysis or derivatives pricing Previous experience at energy trading companies, utilities, or investment banks Knowledge of emerging technologies in trading (AI/ML, cloud platforms) Why Indicium AI Fast growing start up organisation with huge opportunity for career growth Highly competitive salary package along with company bonus A hugely collaborative working environment where every person's viewpoint is considered - a chance to make your mark on the business from day one! Financially backed business meaning security and support for new initiatives and global market expansion Pick your own Gear! Macbooks, PCs, Accessories! Drive your development with a personal learning budget
Mar 24, 2026
Full time
Ready to tackle the most complex challenges in energy trading? Indicium AI is a dynamic, fast-growing consultancy where you'll work alongside brilliant minds to solve the hardest data and AI problems facing the world's largest energy trading companies. As a Senior Energy Trading Consultant, you'll be at the forefront of transforming how global energy markets operate - architecting next-generation trading solutions that process billions in daily transactions and shape the future of energy. This isn't your typical consulting role. You'll have the autonomy and agility of a smaller company while working on enterprise-scale challenges that would typically require armies of consultants. Every engagement is high-stakes, every solution is cutting edge, and every client interaction shapes the direction of entire trading operations. You'll go from whiteboard sessions with CTOs in the morning to hands on solution design in the afternoon - all while building the consulting practice that will define the industry's next chapter. Key Responsibilities: Client Engagement & Strategic Leadership Lead client workshops to define and refine complex trading solution requirements across multiple energy commodities (power, gas, oil, renewables) Partner with senior client stakeholders (CTOs, Heads of Trading, Risk Directors) to understand business objectives and translate them into actionable solution roadmaps Develop compelling business cases that demonstrate ROI and value creation for trading solution investments Act as the primary client relationship owner for strategic engagements, maintaining executive level relationships throughout project lifecycles Facilitate cross functional stakeholder alignment between Trading, Risk, Operations, IT, and Regulatory teams Drive thought leadership discussions on industry trends, market structure evolution, and technology adoption strategies Solution Design & Requirements Management Lead requirements gathering for Front, Middle and Back Office use cases and shaping Mesh AI's approach to building bespoke solutions to solve these challenges Design end to end solution architectures that address complex trading workflows, risk management, and regulatory requirements Navigate the nuances of physical and financial energy trading flows, including basis trading, portfolio optimization, and asset backed trading strategies Define functional specifications for real time market data integration, position management, P&L calculation, and risk reporting systems Establish clear success criteria and KPIs for solution delivery, ensuring alignment with business objectives Complex Delivery Management Lead agile delivery of multi workstream programs involving trading systems, data platforms, and analytics solutions Coach and coordinate cross functional agile teams including data engineers, software developers, quantitative analysts, and business stakeholders Establish agile governance frameworks including sprint planning, retrospectives, and continuous improvement processes Drive rapid prototyping and iterative delivery approaches that enable early value realization and stakeholder feedback Facilitate agile ceremonies at scale including PI planning, release planning, and cross team coordination events Ensure regulatory compliance considerations (EMIR, MiFID II, REMIT) are integrated into agile delivery practices and sprint outcomes Required Experience & Expertise: Energy or Commodity Trading: 5+ years of experience in energy or commodity trading environments with deep understanding of multiple commodities: power, gas, oil, and/or renewable energy Trading Systems: Hands on experience with ETRM platforms (Endur, Allegro, Brady, Eka, etc.) and trading system architectures Risk Management: Understanding of energy trading risks including market, credit, operational, and regulatory risks Physical and Financial: Experience with both physical commodity flows and financial derivative instruments Consulting & Client Management Consulting Background: Ideally 5+ years in management consulting, preferably with Big 4, tier-1 strategy firms, or specialist energy consulting practices Stakeholder Management: Proven track record of managing C-level and senior executive relationships in complex, high stakes environments Business Case Development: Demonstrated ability to build compelling financial and strategic business cases for technology investments Workshop Facilitation: Expert level facilitation skills for requirements workshops, design sessions, and stakeholder alignment meetings Communication: Exceptional written and verbal communication skills with ability to present to board level audiences Agile Delivery & Program Management Agile Leadership: Experience leading large scale agile transformations and complex multi team delivery programs (>£5M value) Cross functional Leadership: Ability to lead diverse agile teams including business users, technologists, and external vendors without direct authority Change Management: Experience driving organisational change and user adoption using agile change management principles Vendor Management: Track record of managing agile delivery partnerships with technology vendors and system integrators Preferred Qualifications: Background in quantitative analysis or derivatives pricing Previous experience at energy trading companies, utilities, or investment banks Knowledge of emerging technologies in trading (AI/ML, cloud platforms) Why Indicium AI Fast growing start up organisation with huge opportunity for career growth Highly competitive salary package along with company bonus A hugely collaborative working environment where every person's viewpoint is considered - a chance to make your mark on the business from day one! Financially backed business meaning security and support for new initiatives and global market expansion Pick your own Gear! Macbooks, PCs, Accessories! Drive your development with a personal learning budget
Job Description Overview Shape the Future of our cities and environments. Are you a Civil Structural Engineer Are you ready to take up a vital role in some of the UK's most exciting and innovativeJoin and take a leading role in shaping the future of our cities and environments.We are looking for an energetic and experienced Associate Director Civil Structural Engineer to join our team within the Design & Advanced Technology (D&AT) Practice of . You'll be part of a talented, multi-disciplinary team delivering cutting edge, iconic projects across the Energy, Defence, and Nuclear sectors - projects like Hinkley Point C, Sizewell C, EPR2, Ministry of Defence Frameworks, and more.As a key member of our team, you'll play a vital role in delivering transformational programmes for critical UK infrastructure, with opportunities to work on landmark engineering projects both domestically and internationally. We're committed to providing industry-leading solutions throughout the project lifecycle, adding value through client-side and construction-phase support.Become part of a team where every voice matters, and together we can tackle our clients' toughest challenges. We foster a diverse and inclusive environment where world-class talent thrives without boundaries. For us, collaboration isn't a buzzword. We value the different perspectives our people bring and recognise everyone for their contributions equally.We also know that different people have different priorities, which is why we're here to support you with whatever you need.We offer hybrid working which involves 3 days per week being office/site based. This position is based in our Belfast, Glasgow or Manchester offices. Your RoleThe role will offer a challenging and rewarding opportunity to apply knowledge, experience, and problem-solving skills whilst providing good opportunities for career development.As an Associate Director Civil Structural Engineer in the D&AT practice, the successful candidate would have the following responsibilities: Lead a team of Civil Structural Engineers for delivery of technical design work on complex multi-disciplinary projects following relevant national and project specific design codes and standards, and to high-quality levels in areas such as reinforced concrete or structural steel buildings, foundations, and/or underground structures. Lead on the development of project design deliverables for Civil Structural aspects of complex multi-disciplinary projects and work with the project management team to successfully manage time and budgets to key project milestones and programmes Responsible for managing production, reviewing, and approving technical deliverables such as design reports, drawings, calculations, and scopes of work Provide Technical Leadership within discipline for the regional and national D&AT practice and influence D&AT Practice wide initiatives and recommend best practices to improve internal process and services. Grow, develop, and manage the Civil Structural Engineering capabilities within the regional and/or nationally practice. Work independently with guidance in only the most challenging situations. Exercise personal judgement to solve difficult problems where appropriate and provide guidance to junior team members. Advise client, operational, project, or service activities within project teams and wider D&AT Practice initiatives. Manage or collaborate on technical aspects of bid proposals. Work closely with a multi-disciplinary team in the UK and overseas to deliver integrated design solutions. About YouThe ideal candidate would be a well-rounded and versatile individual who exemplifies the following key skills and attributes: A degree in Civil/Structural Engineering or equivalent. Chartered Civil/Structural Engineer. Proven experience in leading large-scale Civil Structural engineering design delivery for a design consultancy including within a multi-disciplinary environment. Takes broad perspective to identify innovative solutions, challenges the status quo. Demonstrates in-depth knowledge and broad expertise in Civil Structural engineering including reinforced concrete and steel structures. Demonstrates exemplary communication skills, with the ability to convey complex technical concepts clearly and effectively to diverse stakeholders. Expert knowledge of current design codes and standards as well as industry best practices, including CDM Regulations. Knowledge of other international design codes such as American codes is also beneficial but not required. Proficiency in applicable analytical software and related tools such as Tekla, Robot, or STAAD. Experience in Nuclear energy or Nuclear defence market is essential. Experience in dynamic or seismic design is beneficial but not required. A proactive, highly motivated mindset with a collaborative approach to drive teamwork and shared success across projects and the wider AtkinsRealis D&AT practice. Comfortable liaising with stakeholders at all levels both internally and externally. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Mar 23, 2026
Full time
Job Description Overview Shape the Future of our cities and environments. Are you a Civil Structural Engineer Are you ready to take up a vital role in some of the UK's most exciting and innovativeJoin and take a leading role in shaping the future of our cities and environments.We are looking for an energetic and experienced Associate Director Civil Structural Engineer to join our team within the Design & Advanced Technology (D&AT) Practice of . You'll be part of a talented, multi-disciplinary team delivering cutting edge, iconic projects across the Energy, Defence, and Nuclear sectors - projects like Hinkley Point C, Sizewell C, EPR2, Ministry of Defence Frameworks, and more.As a key member of our team, you'll play a vital role in delivering transformational programmes for critical UK infrastructure, with opportunities to work on landmark engineering projects both domestically and internationally. We're committed to providing industry-leading solutions throughout the project lifecycle, adding value through client-side and construction-phase support.Become part of a team where every voice matters, and together we can tackle our clients' toughest challenges. We foster a diverse and inclusive environment where world-class talent thrives without boundaries. For us, collaboration isn't a buzzword. We value the different perspectives our people bring and recognise everyone for their contributions equally.We also know that different people have different priorities, which is why we're here to support you with whatever you need.We offer hybrid working which involves 3 days per week being office/site based. This position is based in our Belfast, Glasgow or Manchester offices. Your RoleThe role will offer a challenging and rewarding opportunity to apply knowledge, experience, and problem-solving skills whilst providing good opportunities for career development.As an Associate Director Civil Structural Engineer in the D&AT practice, the successful candidate would have the following responsibilities: Lead a team of Civil Structural Engineers for delivery of technical design work on complex multi-disciplinary projects following relevant national and project specific design codes and standards, and to high-quality levels in areas such as reinforced concrete or structural steel buildings, foundations, and/or underground structures. Lead on the development of project design deliverables for Civil Structural aspects of complex multi-disciplinary projects and work with the project management team to successfully manage time and budgets to key project milestones and programmes Responsible for managing production, reviewing, and approving technical deliverables such as design reports, drawings, calculations, and scopes of work Provide Technical Leadership within discipline for the regional and national D&AT practice and influence D&AT Practice wide initiatives and recommend best practices to improve internal process and services. Grow, develop, and manage the Civil Structural Engineering capabilities within the regional and/or nationally practice. Work independently with guidance in only the most challenging situations. Exercise personal judgement to solve difficult problems where appropriate and provide guidance to junior team members. Advise client, operational, project, or service activities within project teams and wider D&AT Practice initiatives. Manage or collaborate on technical aspects of bid proposals. Work closely with a multi-disciplinary team in the UK and overseas to deliver integrated design solutions. About YouThe ideal candidate would be a well-rounded and versatile individual who exemplifies the following key skills and attributes: A degree in Civil/Structural Engineering or equivalent. Chartered Civil/Structural Engineer. Proven experience in leading large-scale Civil Structural engineering design delivery for a design consultancy including within a multi-disciplinary environment. Takes broad perspective to identify innovative solutions, challenges the status quo. Demonstrates in-depth knowledge and broad expertise in Civil Structural engineering including reinforced concrete and steel structures. Demonstrates exemplary communication skills, with the ability to convey complex technical concepts clearly and effectively to diverse stakeholders. Expert knowledge of current design codes and standards as well as industry best practices, including CDM Regulations. Knowledge of other international design codes such as American codes is also beneficial but not required. Proficiency in applicable analytical software and related tools such as Tekla, Robot, or STAAD. Experience in Nuclear energy or Nuclear defence market is essential. Experience in dynamic or seismic design is beneficial but not required. A proactive, highly motivated mindset with a collaborative approach to drive teamwork and shared success across projects and the wider AtkinsRealis D&AT practice. Comfortable liaising with stakeholders at all levels both internally and externally. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Associate Director Building Safety page is loaded Associate Director Building Safetylocations: GB.London.Nova Northtime type: Full timeposted on: Posted Todayjob requisition id: R-150157 Job Description OverviewOur continuing success in securing building safety consultancy work means we are looking to expand our team by recruiting an Associate Director within our Building Safety team. We are looking for a candidate with strong working knowledge of building regulations and experience supporting and leading teams.We are flexible on location but value face time with other team members in one of our offices. Our clients are varied and widespread throughout England and we are therefore able to offer flexible working arrangements to all our staff.We are looking for collaborative and motivated Associate Director level consultant to deliver a high quality service for our clients and support the growing building safety team. Our Building Safety offering ranges from supporting designers and clients with their duties under The Building Regulations 2010 (as amended) following the introduction of The Building Safety Act 2022, as well as supporting the company in fulfilling the role of Building Regulations Principal Designer. We have an exciting range of projects enabling you to work on both HRB and non-HRB schemes.AtkinsRéalis are a global Project and Programme Consultancy delivering constructive expertise on many of the most exciting and high-profile construction projects throughout the UK. This is a fantastic opportunity for individuals with the desire to work for a forward thinking and sociable company who believe they can be part of our ongoing expansion and development programme. In return, we will provide the necessary support to take your career to the next level. AtkinsRéalis is renowned in the industry for the expertise, experience and excellence of the service delivery it provides to clients. As a company we place great emphasis on succession planning and training for all employees to ensure these standards are maintained. Your role Advising and assisting clients and in-house teams in fulfilling their responsibilities under the Building Regulations 2010 (As Amended) and the Building Safety Act 2022. Delivering the Building Regulations Principal Designer function for clients as set out in the Building Regulations 2010 (As Amended). Use their skills and knowledge to work with designers to review building regulations compliance in design and to help develop practical solutions in line with legislation and best practice. Undertaking a wide range of Building Safety Consultancy duties in line with agreed service deliverables. Undertaking building regulation compliance audits and site visits to ensure compliance is achieved. Ability to work with design teams and client stakeholders in a client-facing environment. Reviewing building regulation submission packages, undertaking gap analysis reviews, plan appraisals to identify any missing information required to secure building regulation approval. Potential to deliver building regulation compliance training (internal and external). Learning and applying quality assurance principles. Keeping up to date with relevant legislative and best practice changes. Other beneficial qualities include: Class 2/3 Registered Building Inspector (Not essential but must be able to demonstrate competence working on a range of building types and uses). Experience working in a Building Control environment. Line management skills. Commercial awareness and experience with business development. About you Strong background interpreting and applying the building regulations and associated secondary legislation relating to projects, and a good understanding of the technical and functional requirements of the Building Regulations 2010. Sound technical Building Regulations knowledge combined with an understanding of design and construction and capable of delivering a solutions-focussed service. Excellent stakeholder facing skills and the ability to communicate effectively. An understanding of the importance of attention to detail and accuracy in all your work. A proactive attitude and a willingness to seek guidance on occasions from senior colleagues. A sound working knowledge of Microsoft Office and other software packages. A professional manner and outlook. The ability to work concurrently on a portfolio of projects. Relevant professional chartership/accreditation with either CABE, CIOB, RICS. A minimum of 5 years' experience in a similar building regulations compliance/design compliance role. Demonstrable understanding of construction and design. Full UK Driving Licence. This role has excellent prospects for an individual who has an ambition to progress and enjoys working collaboratively within a vibrant team. As well as technical competence, we are looking for someone with excellent client facing skills who will provide a first class service to our Clients. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Mar 23, 2026
Full time
Associate Director Building Safety page is loaded Associate Director Building Safetylocations: GB.London.Nova Northtime type: Full timeposted on: Posted Todayjob requisition id: R-150157 Job Description OverviewOur continuing success in securing building safety consultancy work means we are looking to expand our team by recruiting an Associate Director within our Building Safety team. We are looking for a candidate with strong working knowledge of building regulations and experience supporting and leading teams.We are flexible on location but value face time with other team members in one of our offices. Our clients are varied and widespread throughout England and we are therefore able to offer flexible working arrangements to all our staff.We are looking for collaborative and motivated Associate Director level consultant to deliver a high quality service for our clients and support the growing building safety team. Our Building Safety offering ranges from supporting designers and clients with their duties under The Building Regulations 2010 (as amended) following the introduction of The Building Safety Act 2022, as well as supporting the company in fulfilling the role of Building Regulations Principal Designer. We have an exciting range of projects enabling you to work on both HRB and non-HRB schemes.AtkinsRéalis are a global Project and Programme Consultancy delivering constructive expertise on many of the most exciting and high-profile construction projects throughout the UK. This is a fantastic opportunity for individuals with the desire to work for a forward thinking and sociable company who believe they can be part of our ongoing expansion and development programme. In return, we will provide the necessary support to take your career to the next level. AtkinsRéalis is renowned in the industry for the expertise, experience and excellence of the service delivery it provides to clients. As a company we place great emphasis on succession planning and training for all employees to ensure these standards are maintained. Your role Advising and assisting clients and in-house teams in fulfilling their responsibilities under the Building Regulations 2010 (As Amended) and the Building Safety Act 2022. Delivering the Building Regulations Principal Designer function for clients as set out in the Building Regulations 2010 (As Amended). Use their skills and knowledge to work with designers to review building regulations compliance in design and to help develop practical solutions in line with legislation and best practice. Undertaking a wide range of Building Safety Consultancy duties in line with agreed service deliverables. Undertaking building regulation compliance audits and site visits to ensure compliance is achieved. Ability to work with design teams and client stakeholders in a client-facing environment. Reviewing building regulation submission packages, undertaking gap analysis reviews, plan appraisals to identify any missing information required to secure building regulation approval. Potential to deliver building regulation compliance training (internal and external). Learning and applying quality assurance principles. Keeping up to date with relevant legislative and best practice changes. Other beneficial qualities include: Class 2/3 Registered Building Inspector (Not essential but must be able to demonstrate competence working on a range of building types and uses). Experience working in a Building Control environment. Line management skills. Commercial awareness and experience with business development. About you Strong background interpreting and applying the building regulations and associated secondary legislation relating to projects, and a good understanding of the technical and functional requirements of the Building Regulations 2010. Sound technical Building Regulations knowledge combined with an understanding of design and construction and capable of delivering a solutions-focussed service. Excellent stakeholder facing skills and the ability to communicate effectively. An understanding of the importance of attention to detail and accuracy in all your work. A proactive attitude and a willingness to seek guidance on occasions from senior colleagues. A sound working knowledge of Microsoft Office and other software packages. A professional manner and outlook. The ability to work concurrently on a portfolio of projects. Relevant professional chartership/accreditation with either CABE, CIOB, RICS. A minimum of 5 years' experience in a similar building regulations compliance/design compliance role. Demonstrable understanding of construction and design. Full UK Driving Licence. This role has excellent prospects for an individual who has an ambition to progress and enjoys working collaboratively within a vibrant team. As well as technical competence, we are looking for someone with excellent client facing skills who will provide a first class service to our Clients. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Job Title: Senior Flood Modelling Consultant Ref. No.: CJD2802H26 Location: Based near Manchester Salary: £40,000 - £50,000 This is an exciting opportunity to join my client, a trusted, innovative Multidisciplinary Consultancy, known for delivering their expertise across the diverse Environmental and Engineering Sectors, offering bespoke, sustainable approaches to projects across a broad spectrum of projects. They are currently searching for a driven, practised Senior Flood Modelling Consultant who will be keen to contribute to an already-well-established team of experts in the field. You will be based near the exciting, multicultural city of Manchester. Benefits for the role of Senior Flood Modelling Consultant include (but are not limited to): Competitive salary (commensurate with experience) Employee Pension Scheme Generous annual leave entitlement Flexible/hybrid working arrangements Dedication to your Continuing Professional Development (CPD), with opportunities for career progression Access to a number of exciting projects across the region An inclusive team environment Responsibilities for the role of Senior Flood Modelling Consultant include: Prepare Flood Risk Assessments (FRA), modelling reports, and water environment ES Chapters Undertake hydrological assessments using FEH Statistical Analysis, ReFH2, and WINFAP Build and run hydraulic models using HEC-RAS, TUFLOW, ESTRY, and Flood Modeller Assist with model stabilisation and calibration Conduct site walkovers, risk assessments, and survey coordination Liaise with clients and other stakeholders Provide technical advice to clients Support preparation of fee proposals Mentor other colleagues Required skills and experience for the role of Senior Flood Modelling Consultant include: Educated to Degree standard in a relevant Environmental or Engineering discipline Possess Chartered Status, or proactively working to attain this Considerable experience in a flood risk or hydraulic modelling role, in a UK-based consultancy or Local Authority setting Excellent working knowledge of a range of relevant software systems and packages Good understanding of UK Flood Risk and Drainage Policy Organised, commercially-aware, and confident in client and stakeholder engagement Excellent communication skills (written and verbal) Hold a full, valid UK Driving Licence Desirable skills and experience for the role of Senior Flood Modelling Consultant include: An advanced qualification in a relevant subject If you are interested in the role of Senior Flood Modelling Consultant, please do not hesitate to contact Caroline Davis at Penguin Recruitment. Please also see our website for a range of other roles currently available. This is a permanent role. Penguin Recruitment is operating as a recruitment agency in respect to this vacancy.
Mar 23, 2026
Full time
Job Title: Senior Flood Modelling Consultant Ref. No.: CJD2802H26 Location: Based near Manchester Salary: £40,000 - £50,000 This is an exciting opportunity to join my client, a trusted, innovative Multidisciplinary Consultancy, known for delivering their expertise across the diverse Environmental and Engineering Sectors, offering bespoke, sustainable approaches to projects across a broad spectrum of projects. They are currently searching for a driven, practised Senior Flood Modelling Consultant who will be keen to contribute to an already-well-established team of experts in the field. You will be based near the exciting, multicultural city of Manchester. Benefits for the role of Senior Flood Modelling Consultant include (but are not limited to): Competitive salary (commensurate with experience) Employee Pension Scheme Generous annual leave entitlement Flexible/hybrid working arrangements Dedication to your Continuing Professional Development (CPD), with opportunities for career progression Access to a number of exciting projects across the region An inclusive team environment Responsibilities for the role of Senior Flood Modelling Consultant include: Prepare Flood Risk Assessments (FRA), modelling reports, and water environment ES Chapters Undertake hydrological assessments using FEH Statistical Analysis, ReFH2, and WINFAP Build and run hydraulic models using HEC-RAS, TUFLOW, ESTRY, and Flood Modeller Assist with model stabilisation and calibration Conduct site walkovers, risk assessments, and survey coordination Liaise with clients and other stakeholders Provide technical advice to clients Support preparation of fee proposals Mentor other colleagues Required skills and experience for the role of Senior Flood Modelling Consultant include: Educated to Degree standard in a relevant Environmental or Engineering discipline Possess Chartered Status, or proactively working to attain this Considerable experience in a flood risk or hydraulic modelling role, in a UK-based consultancy or Local Authority setting Excellent working knowledge of a range of relevant software systems and packages Good understanding of UK Flood Risk and Drainage Policy Organised, commercially-aware, and confident in client and stakeholder engagement Excellent communication skills (written and verbal) Hold a full, valid UK Driving Licence Desirable skills and experience for the role of Senior Flood Modelling Consultant include: An advanced qualification in a relevant subject If you are interested in the role of Senior Flood Modelling Consultant, please do not hesitate to contact Caroline Davis at Penguin Recruitment. Please also see our website for a range of other roles currently available. This is a permanent role. Penguin Recruitment is operating as a recruitment agency in respect to this vacancy.
Our client is a fast-growing renewable energy contractor specialising in solar PV and EV charging solutions across residential and commercial markets. With a strong focus on sustainability, quality, and customer satisfaction, they are now looking to recruit an ambitious and driven Sales Consultant to help expand their presence in the construction and commercial sectors. This role will focus on identifying, developing, and closing new business opportunities with housing developers, commercial property owners, and industrial clients. The ideal candidate will have proven experience in B2B sales within the construction or property development sector, a strong understanding of housing and new-build projects, and the ability to articulate both the commercial and environmental advantages of solar PV and low-carbon technologies to key decision-makers B2B Sales - Key Responsibilities Business Development: Identify and develop new sales opportunities with new housing developers and commercial/industrial building owners. Build and maintain strong relationships with developers, architects, contractors, and other decision-makers. Attend site meetings and presentations as required. Sales Process Management: Qualify leads and manage the sales pipeline effectively. Prepare and present proposals and quotations, demonstrating technical and financial understanding. Negotiate contracts and close deals in line with company policy. Market & Product Knowledge: Maintain up-to-date knowledge of solar PV technology, incentives, and market trends. Provide clients with ROI analysis, payback periods, and environmental impact benefits. Collaboration: Work closely with project management, design, and operations teams to ensure seamless transition from sale to installation. Support marketing initiatives and attend relevant industry events. Reporting: Maintain accurate records in CRM systems and report regularly on sales activity, pipeline, and revenue forecasts. B2B Sales - Position Requirements Proven experience in B2B consultative sales, ideally within construction, property development, building services, or energy/renewables. Track record of selling technical or engineered solutions with long sales cycles. Experience engaging with housing developers or construction decision-makers. Strong commercial awareness and negotiation skills. Ability to manage multiple opportunities across different stages of the development lifecycle. B2B Sales - Position Remuneration Base salary £30,000 depending on experience (Plus uncapped commission, expected OTE £50,000 plus) Hours: Monday-Friday 9:00 - 17:00 Holidays: 20 days + 8 bank holidays Training and development in solar PV technology and sales Pension and benefits package. Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Mar 23, 2026
Full time
Our client is a fast-growing renewable energy contractor specialising in solar PV and EV charging solutions across residential and commercial markets. With a strong focus on sustainability, quality, and customer satisfaction, they are now looking to recruit an ambitious and driven Sales Consultant to help expand their presence in the construction and commercial sectors. This role will focus on identifying, developing, and closing new business opportunities with housing developers, commercial property owners, and industrial clients. The ideal candidate will have proven experience in B2B sales within the construction or property development sector, a strong understanding of housing and new-build projects, and the ability to articulate both the commercial and environmental advantages of solar PV and low-carbon technologies to key decision-makers B2B Sales - Key Responsibilities Business Development: Identify and develop new sales opportunities with new housing developers and commercial/industrial building owners. Build and maintain strong relationships with developers, architects, contractors, and other decision-makers. Attend site meetings and presentations as required. Sales Process Management: Qualify leads and manage the sales pipeline effectively. Prepare and present proposals and quotations, demonstrating technical and financial understanding. Negotiate contracts and close deals in line with company policy. Market & Product Knowledge: Maintain up-to-date knowledge of solar PV technology, incentives, and market trends. Provide clients with ROI analysis, payback periods, and environmental impact benefits. Collaboration: Work closely with project management, design, and operations teams to ensure seamless transition from sale to installation. Support marketing initiatives and attend relevant industry events. Reporting: Maintain accurate records in CRM systems and report regularly on sales activity, pipeline, and revenue forecasts. B2B Sales - Position Requirements Proven experience in B2B consultative sales, ideally within construction, property development, building services, or energy/renewables. Track record of selling technical or engineered solutions with long sales cycles. Experience engaging with housing developers or construction decision-makers. Strong commercial awareness and negotiation skills. Ability to manage multiple opportunities across different stages of the development lifecycle. B2B Sales - Position Remuneration Base salary £30,000 depending on experience (Plus uncapped commission, expected OTE £50,000 plus) Hours: Monday-Friday 9:00 - 17:00 Holidays: 20 days + 8 bank holidays Training and development in solar PV technology and sales Pension and benefits package. Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
A Minor Works team is seeking an experienced Electrical Design Engineer to support the delivery of small to medium-scale capital, refurbishment and upgrade projects. The role involves producing detailed electrical designs, technical documentation and supporting project delivery across multiple sites. Projects typically range from £10k to £1m, with responsibilities spanning design, coordination, compliance and stakeholder engagement. This temporary assignment is suitable for an engineer with strong electrical building services experience and the ability to manage multiple projects in a fast-paced environment.Key ResponsibilitiesElectrical Design & Technical Delivery Produce electrical building services designs, including LV distribution, small power, lighting, emergency lighting, fire alarms, security systems, ICT/data layouts and associated schematics. Prepare technical drawings, specifications, schedules, load calculations and design documentation. Ensure compliance with relevant standards, including BS 7671, IET Wiring Regulations, CIBSE guidance, and statutory requirements. Support feasibility studies, surveys, technical reviews and early-stage design assessments. Project Coordination Deliver design work across the full project lifecycle, from concept through to completion. Coordinate with mechanical, architectural, structural and contractor teams. Attend design meetings, technical workshops and site surveys as required. Provide technical input to procurement processes, tender assessments and contractor submissions. Quality, Compliance & Safety Support CDM compliance and produce or contribute to design risk assessments. Review contractor RAMS, drawings, O&M information and electrical test certificates. Maintain accurate documentation and ensure high-quality design governance. Stakeholder Engagement Liaise effectively with internal stakeholders, end users, project managers and external consultants. Communicate design issues, risks and progress updates clearly and professionally. Represent the engineering function in meetings, providing expert advice and recommendations. Essential Requirements Demonstrable experience in electrical building services design (consultancy, client-side or estates environment). Ability to produce detailed design documentation, drawings, and calculations. Proficiency in AutoCAD (Revit beneficial). Strong understanding of BS 7671, CIBSE standards and relevant building regulations. Experience managing multiple projects concurrently and working independently. Excellent communication and coordination skills. Desirable Experience working on refurbishment or live operational environments. Previous exposure to minor works or projects within complex estate settings. Knowledge of delivering projects within the £10k-£1m value range. Contract Details Temporary role Grade 7 PAYE rate: up to £31.99/hour Umbrella rate: up to £42.10/hour On-site or hybrid working depending on project requirements. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 23, 2026
Contractor
A Minor Works team is seeking an experienced Electrical Design Engineer to support the delivery of small to medium-scale capital, refurbishment and upgrade projects. The role involves producing detailed electrical designs, technical documentation and supporting project delivery across multiple sites. Projects typically range from £10k to £1m, with responsibilities spanning design, coordination, compliance and stakeholder engagement. This temporary assignment is suitable for an engineer with strong electrical building services experience and the ability to manage multiple projects in a fast-paced environment.Key ResponsibilitiesElectrical Design & Technical Delivery Produce electrical building services designs, including LV distribution, small power, lighting, emergency lighting, fire alarms, security systems, ICT/data layouts and associated schematics. Prepare technical drawings, specifications, schedules, load calculations and design documentation. Ensure compliance with relevant standards, including BS 7671, IET Wiring Regulations, CIBSE guidance, and statutory requirements. Support feasibility studies, surveys, technical reviews and early-stage design assessments. Project Coordination Deliver design work across the full project lifecycle, from concept through to completion. Coordinate with mechanical, architectural, structural and contractor teams. Attend design meetings, technical workshops and site surveys as required. Provide technical input to procurement processes, tender assessments and contractor submissions. Quality, Compliance & Safety Support CDM compliance and produce or contribute to design risk assessments. Review contractor RAMS, drawings, O&M information and electrical test certificates. Maintain accurate documentation and ensure high-quality design governance. Stakeholder Engagement Liaise effectively with internal stakeholders, end users, project managers and external consultants. Communicate design issues, risks and progress updates clearly and professionally. Represent the engineering function in meetings, providing expert advice and recommendations. Essential Requirements Demonstrable experience in electrical building services design (consultancy, client-side or estates environment). Ability to produce detailed design documentation, drawings, and calculations. Proficiency in AutoCAD (Revit beneficial). Strong understanding of BS 7671, CIBSE standards and relevant building regulations. Experience managing multiple projects concurrently and working independently. Excellent communication and coordination skills. Desirable Experience working on refurbishment or live operational environments. Previous exposure to minor works or projects within complex estate settings. Knowledge of delivering projects within the £10k-£1m value range. Contract Details Temporary role Grade 7 PAYE rate: up to £31.99/hour Umbrella rate: up to £42.10/hour On-site or hybrid working depending on project requirements. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: 26,000 - 30,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service 1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
Mar 23, 2026
Full time
Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: 26,000 - 30,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service 1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
Richard Crookes Constructions
Newcastle Upon Tyne, Tyne And Wear
Overview Contracts Manager - Newcastle / Hunter New England. As our business grows across the Hunter region, we are seeking an experienced Contracts Manager to lead the commercial and contractual delivery on complex building projects. The Opportunity As Contracts Manager, you will be responsible for the end-to-end commercial and contractual management of projects, including Head Contract and Subcontract administration, financial performance, risk mitigation and team leadership. You will work closely with the Project Manager to ensure projects achieve or exceed time, cost, quality and safety objectives while maintaining RCC's strong client-first reputation. Key Responsibilities Head Contract Management: Administer all aspects of the Head Contract, including progress claims, variations, EOTs, notices, risk and opportunity management. Subcontract Management: Oversee subcontract procurement, contract execution, claims assessment and compliance with Security of Payment legislation. Financial Management: Maintain overall cost responsibility, cash flow forecasting, value engineering initiatives and monthly cost reporting. Risk & Compliance: Identify contractual and commercial risks, ensuring compliance with contract law, legislation and RCC systems. Leadership & Team Development: Lead, mentor and manage Contract Administrators, supporting capability development and high performance. Stakeholder Management: Maintain transparent, collaborative relationships with clients, consultants, subcontractors and internal stakeholders. Project Governance: Contribute to PCG meetings, reporting, project close-out and continuous improvement initiatives. What We're Looking For Bachelor of Construction Management, Engineering, Quantity Surveying, Diploma in Construction or trade-based qualification Extensive experience (ideally 10-15+ years) managing major building contracts at Head and Subcontract level Strong knowledge of contract law, Security of Payment legislation and construction-specific regulations Proven leadership experience managing commercial teams across complex projects Exceptional negotiation, communication and stakeholder management skills A solutions-focused, collaborative approach aligned with RCC's values and culture Ready to Lead Commercial Delivery in the Hunter? If you're a senior Contracts Manager looking to work on significant regional projects with a business that values integrity, leadership and long-term success, we'd love to hear from you.
Mar 23, 2026
Full time
Overview Contracts Manager - Newcastle / Hunter New England. As our business grows across the Hunter region, we are seeking an experienced Contracts Manager to lead the commercial and contractual delivery on complex building projects. The Opportunity As Contracts Manager, you will be responsible for the end-to-end commercial and contractual management of projects, including Head Contract and Subcontract administration, financial performance, risk mitigation and team leadership. You will work closely with the Project Manager to ensure projects achieve or exceed time, cost, quality and safety objectives while maintaining RCC's strong client-first reputation. Key Responsibilities Head Contract Management: Administer all aspects of the Head Contract, including progress claims, variations, EOTs, notices, risk and opportunity management. Subcontract Management: Oversee subcontract procurement, contract execution, claims assessment and compliance with Security of Payment legislation. Financial Management: Maintain overall cost responsibility, cash flow forecasting, value engineering initiatives and monthly cost reporting. Risk & Compliance: Identify contractual and commercial risks, ensuring compliance with contract law, legislation and RCC systems. Leadership & Team Development: Lead, mentor and manage Contract Administrators, supporting capability development and high performance. Stakeholder Management: Maintain transparent, collaborative relationships with clients, consultants, subcontractors and internal stakeholders. Project Governance: Contribute to PCG meetings, reporting, project close-out and continuous improvement initiatives. What We're Looking For Bachelor of Construction Management, Engineering, Quantity Surveying, Diploma in Construction or trade-based qualification Extensive experience (ideally 10-15+ years) managing major building contracts at Head and Subcontract level Strong knowledge of contract law, Security of Payment legislation and construction-specific regulations Proven leadership experience managing commercial teams across complex projects Exceptional negotiation, communication and stakeholder management skills A solutions-focused, collaborative approach aligned with RCC's values and culture Ready to Lead Commercial Delivery in the Hunter? If you're a senior Contracts Manager looking to work on significant regional projects with a business that values integrity, leadership and long-term success, we'd love to hear from you.
Electrical Maintenance Engineer Reference: Jo6985/NPH Location: Stoke-on-Trent Salary: £48,000 rising to £50,000 + Pension + Benefits Continental Shift System 4on 4off, 2 days 7-7, 2 nights 7-7 The Company My client is one of Europe's largest specialist manufacturers looking to expand its engineering capacity and is looking to add electrical maintenance knowledge to their current team. The company have built a reputation on the expertise and ability to deliver to their blue-chip clients; this is a fantastic opportunity to join an extremely secure group, with an exciting future ahead. Key Skills Apprentice Trained Engineer in Electrical Engineering Experience of PLC Systems & Automated Machinery Understanding of PPM Processes The Role The ideal candidate will come from an engineering background and should be able to work on their own initiative, be a time served engineer with an electrical bias ideally an ONC qualification and have multiskilled manufacturing experience. On a day to day basis, you will work on a wide range of manufacturing and electrical systems, drives, packaging, conveyors and cutting machinery. The company offer a great deal of training and career development so the successful candidate will be in line to broaden their skills considerably. This is a fantastic opportunity to be part of a world-renowned group, which will lead to excellent career benefits and good technological development. If you are interested in this role, please send a copy of your current CV using the details provided, interviews will be held locally, and the company is looking to recruit this role as soon as possible. ETS Consulting Ltd - Recruitment specialists with specific areas of expertise in the Manufacturing, Technical, Engineering and Sales markets. ETS Consulting Limited act as an employment business and employment agency and are registered in England and Wales as ETS Consulting Limited, registered no . Registered office address 7 Stamford Square, Ashton Under Lyne, Lancashire, United Kingdom, OL6 6QU. If one of our consultants contacts you in relation to this role, please be aware that as part of our registration process you will be required to provide ETS Consulting with proof of your identity along with proof of your eligibility to work in the United Kingdom.
Mar 23, 2026
Full time
Electrical Maintenance Engineer Reference: Jo6985/NPH Location: Stoke-on-Trent Salary: £48,000 rising to £50,000 + Pension + Benefits Continental Shift System 4on 4off, 2 days 7-7, 2 nights 7-7 The Company My client is one of Europe's largest specialist manufacturers looking to expand its engineering capacity and is looking to add electrical maintenance knowledge to their current team. The company have built a reputation on the expertise and ability to deliver to their blue-chip clients; this is a fantastic opportunity to join an extremely secure group, with an exciting future ahead. Key Skills Apprentice Trained Engineer in Electrical Engineering Experience of PLC Systems & Automated Machinery Understanding of PPM Processes The Role The ideal candidate will come from an engineering background and should be able to work on their own initiative, be a time served engineer with an electrical bias ideally an ONC qualification and have multiskilled manufacturing experience. On a day to day basis, you will work on a wide range of manufacturing and electrical systems, drives, packaging, conveyors and cutting machinery. The company offer a great deal of training and career development so the successful candidate will be in line to broaden their skills considerably. This is a fantastic opportunity to be part of a world-renowned group, which will lead to excellent career benefits and good technological development. If you are interested in this role, please send a copy of your current CV using the details provided, interviews will be held locally, and the company is looking to recruit this role as soon as possible. ETS Consulting Ltd - Recruitment specialists with specific areas of expertise in the Manufacturing, Technical, Engineering and Sales markets. ETS Consulting Limited act as an employment business and employment agency and are registered in England and Wales as ETS Consulting Limited, registered no . Registered office address 7 Stamford Square, Ashton Under Lyne, Lancashire, United Kingdom, OL6 6QU. If one of our consultants contacts you in relation to this role, please be aware that as part of our registration process you will be required to provide ETS Consulting with proof of your identity along with proof of your eligibility to work in the United Kingdom.
Job Description# Manager - AI Services Consulting (Manager) Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 23, 2026
Full time
Job Description# Manager - AI Services Consulting (Manager) Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Indicium AI is trusted by the world's leading enterprises to deliver AI into production at scale. We are a global AI-native consultancy with proven experience across Financial Services, Energy & Utilities, Healthcare & Life Sciences, Retail & CPG, and Manufacturing. From strategy, to build, to business outcomes, we unlock value from AI with unmatched clarity, speed, and capability. Powered by 600+ AI experts serving 50+ enterprise clients from 5 global locations, we work side-by-side with top partners - including Anthropic, Databricks, AWS, OpenAI, and Microsoft - to deliver modern AI with speed and measurable impact. We recognise "data" is broad, that's why we're keen to speak to those from a data background and cloud natives with experience in building software of high quality standards. As an outcome based consulting business we look for people who enjoy taking a consultative approach to solving problems in a holistic, end to end fashion. We have a highly talented, diverse team; from different backgrounds & with different experiences which we are keen for you to learn from & will want to learn from you. Responsibilities You will be responsible for the technical implementation and delivery of modern data systems as well as AI enabled applications Solve end to end data problems/opportunities at scale Contributing to solution architecture & design of complex systems Working with our customers to take them on a journey to success bringing their data strategy to life Engage with your cross-functional squad during the implementation of end-to-end solutions Contribute to internal initiatives such as blogs, technical forums, and technology practices Drive your own development using the tools and support from Indicium AI to learn new skills Requirements (These are not ) Experience building end-to-end data-centric systems using modern data engineering techniques (e.g. distributed systems, data streaming, event-based architectures etc) Software development experience with one or more languages (e.g. Python, Java, C#) Solid software engineering and DevOps skills as well as the complete SDLC applied to data, e.g. design patterns, automation, testing, contract definition, clean code, CI/CD, path to production Worked with one or more cloud platforms and services (AWS, Azure, GCP) Hands-on experience with modern data technologies and tools (e.g. Kafka, Flink, DBT etc.), data storage (e.g. Snowflake, Redshift, etc.) and also IaC (e.g. Terraform, CloudFormation) Pragmatic approach to solving problems Nice to haves Keen interest in modern AI/ML techniques Experience in a consultancy or client-facing role Certifications in relevant technologies (e.g. AWS Cloud Practitioner, Azure Fundamentals, etc.) Why Indicium AI Plentiful opportunity and support for learning & development; £2k annual training budget (with 5 study days), access to Udemy, external consulting & leadership skills training Fast-growing start-up organisation with huge opportunity for career growth Competitive salary package along with company annual bonus A hugely collaborative working environment where every person's viewpoint is considered - a chance to make your mark on the business from day one! Strong engineering community; regularly run forums and Lunch & Learns, internal technology practices, we host external meet-ups Financially backed business meaning security and support for new initiatives and global market expansion Pick your own Gear! Macbooks, PCs, Accessories! Interested in building your career at Indicium AI? Get future opportunities sent straight to your email. Do you consider yourself to have a disability? The Equality Act 2010 defines a "physical or mental impairment which has a substantial and long-term adverse effect on a person's ability to carry out normal day-to-day activities". An effect is long-term if it has lasted, or is likely to last, more than 12 months. Which gender do you identify as?
Mar 23, 2026
Full time
Indicium AI is trusted by the world's leading enterprises to deliver AI into production at scale. We are a global AI-native consultancy with proven experience across Financial Services, Energy & Utilities, Healthcare & Life Sciences, Retail & CPG, and Manufacturing. From strategy, to build, to business outcomes, we unlock value from AI with unmatched clarity, speed, and capability. Powered by 600+ AI experts serving 50+ enterprise clients from 5 global locations, we work side-by-side with top partners - including Anthropic, Databricks, AWS, OpenAI, and Microsoft - to deliver modern AI with speed and measurable impact. We recognise "data" is broad, that's why we're keen to speak to those from a data background and cloud natives with experience in building software of high quality standards. As an outcome based consulting business we look for people who enjoy taking a consultative approach to solving problems in a holistic, end to end fashion. We have a highly talented, diverse team; from different backgrounds & with different experiences which we are keen for you to learn from & will want to learn from you. Responsibilities You will be responsible for the technical implementation and delivery of modern data systems as well as AI enabled applications Solve end to end data problems/opportunities at scale Contributing to solution architecture & design of complex systems Working with our customers to take them on a journey to success bringing their data strategy to life Engage with your cross-functional squad during the implementation of end-to-end solutions Contribute to internal initiatives such as blogs, technical forums, and technology practices Drive your own development using the tools and support from Indicium AI to learn new skills Requirements (These are not ) Experience building end-to-end data-centric systems using modern data engineering techniques (e.g. distributed systems, data streaming, event-based architectures etc) Software development experience with one or more languages (e.g. Python, Java, C#) Solid software engineering and DevOps skills as well as the complete SDLC applied to data, e.g. design patterns, automation, testing, contract definition, clean code, CI/CD, path to production Worked with one or more cloud platforms and services (AWS, Azure, GCP) Hands-on experience with modern data technologies and tools (e.g. Kafka, Flink, DBT etc.), data storage (e.g. Snowflake, Redshift, etc.) and also IaC (e.g. Terraform, CloudFormation) Pragmatic approach to solving problems Nice to haves Keen interest in modern AI/ML techniques Experience in a consultancy or client-facing role Certifications in relevant technologies (e.g. AWS Cloud Practitioner, Azure Fundamentals, etc.) Why Indicium AI Plentiful opportunity and support for learning & development; £2k annual training budget (with 5 study days), access to Udemy, external consulting & leadership skills training Fast-growing start-up organisation with huge opportunity for career growth Competitive salary package along with company annual bonus A hugely collaborative working environment where every person's viewpoint is considered - a chance to make your mark on the business from day one! Strong engineering community; regularly run forums and Lunch & Learns, internal technology practices, we host external meet-ups Financially backed business meaning security and support for new initiatives and global market expansion Pick your own Gear! Macbooks, PCs, Accessories! Interested in building your career at Indicium AI? Get future opportunities sent straight to your email. Do you consider yourself to have a disability? The Equality Act 2010 defines a "physical or mental impairment which has a substantial and long-term adverse effect on a person's ability to carry out normal day-to-day activities". An effect is long-term if it has lasted, or is likely to last, more than 12 months. Which gender do you identify as?
Revit Technician / Senior Revit Technician - Building Services / MEP We are currently working with a well-established building services consultancy who are looking to appoint a Revit Technician or Senior Revit Technician to join their growing design team. This is an excellent opportunity to work on a wide range of commercial, healthcare, education and large-scale residential developments, supporting the delivery of coordinated MEP BIM models and technical design outputs across multiple project stages. Why Apply? Work on large and technically interesting building services projects Join a growing BIM and design team with a strong project pipeline Clear opportunities for career progression The Role As a Revit Technician / Senior Revit Technician, you will work closely with engineers and design teams to produce coordinated MEP Revit models and BIM deliverables across multiple projects. You will support the design process from concept through to detailed design and construction, ensuring models and drawings are accurate, coordinated and aligned with project BIM standards. Key Responsibilities Develop and manage Revit MEP models for mechanical, electrical and public health systems Coordinate BIM models with architectural, structural and multidisciplinary design teams Carry out BIM coordination and clash detection to support smooth project delivery Produce technical drawings, layouts, schedules and construction documentation from Revit models Ensure models align with BIM Execution Plans (BEPs) and project standards Work closely with engineers to support the technical design and coordination process Maintain and improve Revit families, templates and BIM libraries Participate in model reviews, quality checks and coordination meetings Additional Responsibilities (Senior Revit Technician) Lead BIM coordination activities across multiple projects Support and mentor junior Revit technicians Help develop BIM standards, templates and workflows Assist in design coordination meetings with consultants and project teams Requirements Experience using Autodesk Revit MEP within a building services environment Experience producing MEP models, technical drawings and BIM deliverables Understanding of mechanical, electrical and public health building systems Experience working within BIM environments and project standards Strong communication and coordination skills Ability to work across multiple projects and deadlines For Senior Revit Technician level Significant experience modelling complex MEP systems in Revit Strong experience with BIM coordination and clash resolution Experience mentoring or supervising junior technicians Good understanding of BIM standards and project delivery workflows Desirable Experience Experience using Navisworks for clash detection Knowledge of UK building services design standards Experience working across multiple RIBA project stages Interest in sustainable building services and emerging technologies The Opportunity This is a great opportunity for a Revit Technician looking to progress their career, or a Senior Revit Technician looking to take on more responsibility within BIM coordination and design delivery. You will join a collaborative design team working on high-quality building services projects, with clear opportunities for career development into senior BIM or technical roles.
Mar 22, 2026
Full time
Revit Technician / Senior Revit Technician - Building Services / MEP We are currently working with a well-established building services consultancy who are looking to appoint a Revit Technician or Senior Revit Technician to join their growing design team. This is an excellent opportunity to work on a wide range of commercial, healthcare, education and large-scale residential developments, supporting the delivery of coordinated MEP BIM models and technical design outputs across multiple project stages. Why Apply? Work on large and technically interesting building services projects Join a growing BIM and design team with a strong project pipeline Clear opportunities for career progression The Role As a Revit Technician / Senior Revit Technician, you will work closely with engineers and design teams to produce coordinated MEP Revit models and BIM deliverables across multiple projects. You will support the design process from concept through to detailed design and construction, ensuring models and drawings are accurate, coordinated and aligned with project BIM standards. Key Responsibilities Develop and manage Revit MEP models for mechanical, electrical and public health systems Coordinate BIM models with architectural, structural and multidisciplinary design teams Carry out BIM coordination and clash detection to support smooth project delivery Produce technical drawings, layouts, schedules and construction documentation from Revit models Ensure models align with BIM Execution Plans (BEPs) and project standards Work closely with engineers to support the technical design and coordination process Maintain and improve Revit families, templates and BIM libraries Participate in model reviews, quality checks and coordination meetings Additional Responsibilities (Senior Revit Technician) Lead BIM coordination activities across multiple projects Support and mentor junior Revit technicians Help develop BIM standards, templates and workflows Assist in design coordination meetings with consultants and project teams Requirements Experience using Autodesk Revit MEP within a building services environment Experience producing MEP models, technical drawings and BIM deliverables Understanding of mechanical, electrical and public health building systems Experience working within BIM environments and project standards Strong communication and coordination skills Ability to work across multiple projects and deadlines For Senior Revit Technician level Significant experience modelling complex MEP systems in Revit Strong experience with BIM coordination and clash resolution Experience mentoring or supervising junior technicians Good understanding of BIM standards and project delivery workflows Desirable Experience Experience using Navisworks for clash detection Knowledge of UK building services design standards Experience working across multiple RIBA project stages Interest in sustainable building services and emerging technologies The Opportunity This is a great opportunity for a Revit Technician looking to progress their career, or a Senior Revit Technician looking to take on more responsibility within BIM coordination and design delivery. You will join a collaborative design team working on high-quality building services projects, with clear opportunities for career development into senior BIM or technical roles.
Stantec Consulting International Ltd.
Reading, Berkshire
Are you a Civil Engineer located in the Southwest with experience of river, coastal or flood risk management in the infrastructure design or environmental sector? Do you have a passion for delivering sustainable projects that have a lasting impact on our communities? This opportunity is ideal for an engineer looking to join our River and Coastal Team in either Exeter, Taunton, Bristol, or Cardiff as a Senior or Principal Engineer, with full support provided for your career development and advancement. This position offers the opportunity to be involved in the design and management of a diverse portfolio of river, coastal and land development projects. These may include flood risk, river engineering, and supporting wider strategic land development schemes for a variety of public and private sector clients. For more info on our projects, please click on the link:-Taunton, UK Proj, cts We're looking for someone with a strong background in the design, optioneering, coordination, and successful delivery of projects with excellent communication skills and the ability to collaborate effectively with clients, consultants, contractors, and public bodies. You'll bring hands on experience across all project stages from concept to completion including project coordination and making sound engineering decisions. Why Stantec? When we say community, we mean everybody with a stake in the work we do from the clients we collaborate with across many sectors, to the populations we reach, to the thousands of us working together to serve them. Our promise, our values, and our voice support our purpose and guide us in all that we do. We are defined by more than our services. We are defined by what we stand for, what we believe, and why we do what we do. We make a difference in the world by creating communities. This is our purpose, learn more here: Purpose & Values Stantec As a key member of our River and Coastal team, your role would involve the following: Preparing designs for drainage strategies, flood risk management, river engineering and river restoration schemes Undertaking calculations and reports for planning and the design stage. Preparing plans and drawings at all stages of the project development cycle (concept through to construction) Design of Earthworks, river structures and drainage schemes and the preparation of the associated specifications Ensuring high quality delivery in design through QA checks Engaging with the Environment Agency and other stakeholders to obtain necessary approvals Liaising with clients, third party bodies and multi-disciplinary teams and disciplines on all relevant aspects of projects Supporting projects during the construction stage, including site queries and inspections Opportunity to grow the team and mentor junior engineers, with potential for line management (experience depending) Project Management (experience dependent, however training available) About You: Civil Engineering degree, or similar, Chartered professional status, or close to application. Previous experience in an Infrastructure or Environmental Design role. Experience producing Flood Risk Assessments, design of sustainable drainage systems (SuDS) with good knowledge of relevant current standards and guidelines and contemporary environmental solutions. Experience of working with other disciplines and interested parties with regards to the design and detailing of works. Ability to represent the employer on in a client-facing role. Able to work independently. Advantageous Experience: AutoCAD/Civils 3D InfoDrainage/MicroDrainage or similar Project management Line management
Mar 22, 2026
Full time
Are you a Civil Engineer located in the Southwest with experience of river, coastal or flood risk management in the infrastructure design or environmental sector? Do you have a passion for delivering sustainable projects that have a lasting impact on our communities? This opportunity is ideal for an engineer looking to join our River and Coastal Team in either Exeter, Taunton, Bristol, or Cardiff as a Senior or Principal Engineer, with full support provided for your career development and advancement. This position offers the opportunity to be involved in the design and management of a diverse portfolio of river, coastal and land development projects. These may include flood risk, river engineering, and supporting wider strategic land development schemes for a variety of public and private sector clients. For more info on our projects, please click on the link:-Taunton, UK Proj, cts We're looking for someone with a strong background in the design, optioneering, coordination, and successful delivery of projects with excellent communication skills and the ability to collaborate effectively with clients, consultants, contractors, and public bodies. You'll bring hands on experience across all project stages from concept to completion including project coordination and making sound engineering decisions. Why Stantec? When we say community, we mean everybody with a stake in the work we do from the clients we collaborate with across many sectors, to the populations we reach, to the thousands of us working together to serve them. Our promise, our values, and our voice support our purpose and guide us in all that we do. We are defined by more than our services. We are defined by what we stand for, what we believe, and why we do what we do. We make a difference in the world by creating communities. This is our purpose, learn more here: Purpose & Values Stantec As a key member of our River and Coastal team, your role would involve the following: Preparing designs for drainage strategies, flood risk management, river engineering and river restoration schemes Undertaking calculations and reports for planning and the design stage. Preparing plans and drawings at all stages of the project development cycle (concept through to construction) Design of Earthworks, river structures and drainage schemes and the preparation of the associated specifications Ensuring high quality delivery in design through QA checks Engaging with the Environment Agency and other stakeholders to obtain necessary approvals Liaising with clients, third party bodies and multi-disciplinary teams and disciplines on all relevant aspects of projects Supporting projects during the construction stage, including site queries and inspections Opportunity to grow the team and mentor junior engineers, with potential for line management (experience depending) Project Management (experience dependent, however training available) About You: Civil Engineering degree, or similar, Chartered professional status, or close to application. Previous experience in an Infrastructure or Environmental Design role. Experience producing Flood Risk Assessments, design of sustainable drainage systems (SuDS) with good knowledge of relevant current standards and guidelines and contemporary environmental solutions. Experience of working with other disciplines and interested parties with regards to the design and detailing of works. Ability to represent the employer on in a client-facing role. Able to work independently. Advantageous Experience: AutoCAD/Civils 3D InfoDrainage/MicroDrainage or similar Project management Line management
OT Cyber Consultant/EngineerInfrastructureHybrid: 1-2 days per week in Warwick and some site travel6 months+£640 per day In short: We require a strong, hands-on OT Cyber Engineer to join a global provider in infrastructure services. In full: Position Main Responsibilities: Report to the OT Security Operations Lead Contribute to the Digital Products and Solutions team in achieving goals and setting cyber security strategy. Assist in the delivery of cyber security projects by validating existing technical documentation. Lead deployment activities in OT environments, including configuring networks, remote access solutions, anti-malware, backup solutions and virtualization platforms. Provide customer cyber support and act as a point of contact for execution projects. Answer technical questions from Product Lines, including troubleshooting and solution listing. Write and perform training sessions for internal teams and customers. Support key business stakeholders in adopting new technologies. Develop and maintain technical partnerships with internal and external stakeholders or suppliers. Liaise with the internal ICS (Industrial Cyber Security) group on compliance and best practices. Support Cyber execution training and troubleshooting for Product Competence Centers. Maintain the cyber security lab in Warwickshire with monthly visits. Travel to customer sites globally (approx. 10% of the time). Typical Day Overview: A typical day may involve: Responding to cyber technical queries from sales teams or engineering teams Configuring network devices or security solutions Creating user guides for engineering teams to deploy cyber security solutions Preparing or delivering training sessions. Collaborating with stakeholders to review technical documentation Supporting engineers during project execution. Must have Relevant Skills and Experience: Hands-on competence as a control systems engineer or network engineer role, with knowledge of industrial applications preferably in energy or oil & gas. Hands-on competence with cyber security implementation in OT environments. Actual engineering hands-on competence of configuring & deploying security solutions. Hands-on competence with Backup Solutions and Anti-Malware solutions Good practical knowledge of industrial cyber regulations, especially IEC 62443. Strong attention to detail and high-quality deliverables. Hands-on competence of remote connection solutions used in industry. Hands-on competence configuring network switches and firewalls. Proven ability to write and manage technical documentation. Preferred certifications: GICSP or similar. Hands-on competence with virtualization platforms (e.g., VMware, Proxmox). Excellent interpersonal, verbal, and written communication skills for client-facing interactions. Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Mar 22, 2026
Contractor
OT Cyber Consultant/EngineerInfrastructureHybrid: 1-2 days per week in Warwick and some site travel6 months+£640 per day In short: We require a strong, hands-on OT Cyber Engineer to join a global provider in infrastructure services. In full: Position Main Responsibilities: Report to the OT Security Operations Lead Contribute to the Digital Products and Solutions team in achieving goals and setting cyber security strategy. Assist in the delivery of cyber security projects by validating existing technical documentation. Lead deployment activities in OT environments, including configuring networks, remote access solutions, anti-malware, backup solutions and virtualization platforms. Provide customer cyber support and act as a point of contact for execution projects. Answer technical questions from Product Lines, including troubleshooting and solution listing. Write and perform training sessions for internal teams and customers. Support key business stakeholders in adopting new technologies. Develop and maintain technical partnerships with internal and external stakeholders or suppliers. Liaise with the internal ICS (Industrial Cyber Security) group on compliance and best practices. Support Cyber execution training and troubleshooting for Product Competence Centers. Maintain the cyber security lab in Warwickshire with monthly visits. Travel to customer sites globally (approx. 10% of the time). Typical Day Overview: A typical day may involve: Responding to cyber technical queries from sales teams or engineering teams Configuring network devices or security solutions Creating user guides for engineering teams to deploy cyber security solutions Preparing or delivering training sessions. Collaborating with stakeholders to review technical documentation Supporting engineers during project execution. Must have Relevant Skills and Experience: Hands-on competence as a control systems engineer or network engineer role, with knowledge of industrial applications preferably in energy or oil & gas. Hands-on competence with cyber security implementation in OT environments. Actual engineering hands-on competence of configuring & deploying security solutions. Hands-on competence with Backup Solutions and Anti-Malware solutions Good practical knowledge of industrial cyber regulations, especially IEC 62443. Strong attention to detail and high-quality deliverables. Hands-on competence of remote connection solutions used in industry. Hands-on competence configuring network switches and firewalls. Proven ability to write and manage technical documentation. Preferred certifications: GICSP or similar. Hands-on competence with virtualization platforms (e.g., VMware, Proxmox). Excellent interpersonal, verbal, and written communication skills for client-facing interactions. Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Technical Recruiter Location: London, Cabot Square Contract: Workforce Consultant Work Setup: Onsite- 5 days in office Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role We are seeking a Technical Recruiter to join us on a permanent basis via the Robert Walters Consultancy. Your first assignment will be at JPMorgan in London. What you'll do: Lead end-to-end recruitment for technology roles, delivering an exceptional candidate experience. Design and implement strategic sourcing approaches tailored to the competitive tech market. Build and maintain strong relationships with senior stakeholders, hiring managers, and HR partners. Collaborate with sourcing teams to expand candidate pipelines and maximize talent reach. Provide market insights and competitor intelligence to guide hiring decisions. Support global recruitment initiatives and reporting requirements. What you bring Minimum 5 years' experience in technology recruitment, in-house or agency, with full lifecycle expertise. Proven ability to recruit roles such as Software Engineer, Mobile Developer, QA/Test Automation, DevOps/SRE, and Cloud/Data specialists. Strong stakeholder management, including interview preparation, offer management, and influencing senior leadership. Skilled in creative sourcing strategies, candidate tracking systems, and managing complex recruitment processes. Experience recruiting across multiple EMEA locations and knowledge of the London technology market. Excellent communication, negotiation, organizational, and interpersonal skills for building relationships with candidates and hiring teams. What's Next? If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at
Mar 22, 2026
Full time
Technical Recruiter Location: London, Cabot Square Contract: Workforce Consultant Work Setup: Onsite- 5 days in office Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role We are seeking a Technical Recruiter to join us on a permanent basis via the Robert Walters Consultancy. Your first assignment will be at JPMorgan in London. What you'll do: Lead end-to-end recruitment for technology roles, delivering an exceptional candidate experience. Design and implement strategic sourcing approaches tailored to the competitive tech market. Build and maintain strong relationships with senior stakeholders, hiring managers, and HR partners. Collaborate with sourcing teams to expand candidate pipelines and maximize talent reach. Provide market insights and competitor intelligence to guide hiring decisions. Support global recruitment initiatives and reporting requirements. What you bring Minimum 5 years' experience in technology recruitment, in-house or agency, with full lifecycle expertise. Proven ability to recruit roles such as Software Engineer, Mobile Developer, QA/Test Automation, DevOps/SRE, and Cloud/Data specialists. Strong stakeholder management, including interview preparation, offer management, and influencing senior leadership. Skilled in creative sourcing strategies, candidate tracking systems, and managing complex recruitment processes. Experience recruiting across multiple EMEA locations and knowledge of the London technology market. Excellent communication, negotiation, organizational, and interpersonal skills for building relationships with candidates and hiring teams. What's Next? If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at
