307 jobs found

Case Administrator Salary: £24,800 - £26,000 per annum Location: UK-based Hybrid or Fully Remote Hours: 37.5 hours per week (rotational shifts incl. weekends & bank holidays) About the Role We're looking for a Case Administrator to join our growing Operations team and become the first point of contact for members, medical providers, and partners seeking medical or travel-related assistance. This is an ideal entry-level opportunity for someone with contact centre experience who is looking to build a career within an international assistance or medical services environment. You'll receive hands on exposure to real life cases and gain the skills needed to progress into Case Coordination and other operational roles. You'll play a vital role in ensuring callers receive prompt, accurate, and compassionate support-often during stressful or urgent situations. What You'll Be Doing Inbound Assistance & Call Handling (Primary Focus) Answer inbound calls from members, providers, hospitals, and partners Follow scripted intake questions and client specific prompts Identify the reason for each call and route it to the appropriate team (Medical, Assistance, Transport, Pre certification) Case Intake & Administration Collect essential information including member details, location, symptoms, admission or travel details Create and maintain accurate case records within the case management system Complete basic medical intake where required (diagnosis, admission details, facility information) Eligibility & Documentation Support Assist with eligibility verification using internal systems and resources Manage the 24/7 inbox: upload emails and documents, apply correct case tags Contact General Practitioners to obtain past medical history when needed Accurately record all call notes and actions taken Case Support & Team Collaboration Support Case Managers by: Chasing hospitals, GPs, and insured members for documentation Placing guarantee of payment requests with providers Assisting with accommodation or road transfer arrangements Set tasks and route cases to nurses or coordinators as required Escalation & Awareness Recognise urgent or high risk situations and follow escalation protocols Transfer calls to clinical teams where appropriate (e.g. overseas admissions) What We're Looking For Essential Fluent spoken and written English Minimum of 1 year's experience in a busy contact centre or customer service environment Confident communicator with a calm, professional approach to a diverse, global caller base Strong attention to detail with a focus on capturing accurate case data Confident using multiple systems simultaneously while handling live calls Desirable Good general office skills and keyboard proficiency Working knowledge of Microsoft Word and Outlook Ability to work well under pressure within a close knit team Strong organisational skills and ability to prioritise workload Awareness of when situations need rapid escalation Additional language skills are highly desirable Why Join Us? Hybrid or fully remote working (UK-based) Structured entry level role with clear progression opportunities Exposure to international medical and travel assistance operations Supportive, team focused culture with a strong service ethos Meaningful work helping people when they need it most Working Pattern 37.5 hours per week, worked on a rotational shift basis Includes weekends (average 1 in 3) and UK bank holidays If you're passionate about customer service, thrive in fast paced environments, and want to build a career where your work genuinely makes a difference, we'd love to hear from you. Apply now and start your journey in assistance operations. IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status and other protected statuses as required by applicable law.

Customer Support Administrator Full Time - 37.5 hours per week 100% office based Ainscough Crane Hire are looking for a Customer Support Administrator to join their successful team at Head Office in Standish, Wigan. Benefits for a Customer Support Administrator Bi-Annual retention bonus 24 days annual leave plus an additional day at 2 years' service,5 years service and 10 years service Holiday purchase, the option to buy an additional 5 days each year (via salary sacrifice) Group life assurance 3 x basic salary Pension 4% employer 5% employees Online access to payslips, book and view holidays and personal info Access to the Ainscough Advantage (People Value) benefits platform Staff forums run 3 times a year - have your voice heard Ainscough Crane Hire are the UKs leading crane company. Based across 30 locations, our dedicated team of experts are passionate about delivering projects on time, to budget and, most importantly, to the highest possible standard of safety. Our industry-recognised Make the Safe Choice ethos is at our core and underpins every single thing we do, from contract lifts and crane hire to specialist projects for customers. Our reputation as a market leader is not just a result of our expansive fleet and comprehensive network of locations across the UK, but is also derived from the workplace culture that allows our team to perform their duties with passion and pride. Job Purpose/Objectives of a Customer Support Administrator Effective administration across three functional areas within the Business Support team; gaining efficiencies through bulk completion of standardised tasks. Liaising with depots and providing support around all Business Support processes whilst dealing with internal and external queries and ensuring procedures and guidelines are always adhered to. Key Responsibilitiesof a Customer Support Administrator Provide general admin support to the Business Support Team and wider Sales Team. Raise Customer quotations & Rental Orders. Use market source data to identify and add sales leads to the CRM for the sales team to qualify. Update and maintain the company CRM in line with process. Compile monthly market insight report for Exec review. Assist Head of Business Support in CRM data management. Support query investigation and resolution Maintain a central system to monitor crane usage and location. Take miscellaneous calls and advise accordingly. Manage multiple requests at once. Person specification Education/Knowledge/Experience Minimum GCSE or equivalent in Maths & English - Desirable Experience of working within a team environment in an Admin role. Excellent telephone manner Proficiency with Microsoft office (word, excel, power point) Knowledge of CRM tools such as Salesforce Knowledge and understanding of the requirements of working within a time critical service environment. Skills/Abilities Proactive approach and excellent attention to detail IT literate - comfortable using multiple systems. Ability to influence and persuade and have flexibility. Excellent time management skills Organised with the ability to simplify complex issues. Able to communicate at all levels, both in verbal & written form. Achieving set targets/KPI's Delivering great customer service Reducing errors and waste Colleague engagement

# Business AdministratorBusiness Job DetailsLocationNottingham, United KingdomEmployment TypeFull-timeLevelIndividual ContributorPosted# Business Administrator Overview of Responsibilities The Role We are seeking a dynamic Business Administrator to provide professional and focused Programme Administration support to the STEP Programme. Reporting to the Facilities & Business Support Manager, this role is crucial in ensuring smooth operations and effective communication.Key Responsibilities: Reception Duties: First point of contact for visitors, managing site access, appointments, and maintaining the reception area. Diary Management: Organise executive diaries, meetings, and events. Internal Communications: Ensure clear and accurate communication, prepare agendas, support meeting minutes, and coordinate Programme events and briefings. Induction & Site-Access: Deliver inductions, coordinate site access for new starters and visitors. Data Management: Maintain accurate records, adapt to new systems, and manage programme information and correspondence with confidentiality and discretion. Purchasing: Manage purchases, organise travel, and conference registrations for the whole STEP Programme. Recruitment Administration: Support recruitment processes, schedule interviews, and plan campaigns. Collaboration: Work in partnership with the Internal Communications team and update the STEP SharePoint with useful resources. To actively support the STEP culture and equality and diversitySalaryProgrammeSTEPDepartmentUKIFS - OperationsDisciplineSite LocationType of EmploymentFull-timeReference NumberREF4122E Qualifications Essential Requirements: GCSE grade C and above, or equivalent, in English Language and Mathematics. Demonstrable administrative experience Excellent interpersonal and communication skills Discreet and professional approach Proven ability to cope with multiple tasks and prioritise appropriately Excellent IT literacy and competency with Microsoft Office software Proven ability to cope with multiple tasks and prioritise appropriately Additional InformationWe welcome applications from under-represented groups, particularly women in STEM and individuals from British black and ethnic minority backgrounds, and individuals with disabilities. Our Executive team, supported by our 'Equality, Diversity and Inclusion' (EDI) Partner and Inclusion Ambassadors, actively promotes EDI and takes steps to increase diversity within our organisation. We reinforce best practices in recruitment and selection and evaluate approaches to remove barriers to success. UKFE is committed to being accessible. Please email if you have any questions or require help or adjustments to compete on a fair basis, for example, changes to the way we interview or share information. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including the Disclosure & Barring Service (DBS) checks for criminal convictions. Whilst not required at this time, there is a possibility of an SC Clearance being required in the future. If a candidate already holds an SC clearance, that clearance can be transferred to UKIFS. For applicants applying from outside the United Kingdom or those who have spent time outside the UK in the last five years, please visit the following link for information on criminal records checks: If your country of residence or previous residence is not listed on the website or if the UK Government does not have information on obtaining a criminal records check from that state, we regret to inform you that we cannot process your application. Please note that vacancies are generally advertised for 4 weeks but may close earlier if we receive a large number of applications. We may consider your application for future positions or similar positions within the organisation. We have a number of exceptional opportunities available at the moment, to view them all please visit Careers - STEP.Get Fusion Job AlertsNew fusion energy jobs delivered to your inbox.LocationNottingham, United Kingdom

Are you highly organised, detail driven, and motivated by keeping operations running smoothly? We're looking for an Administrator - Works & Assurance to join our team and play a key role in supporting the full end to end lifecycle of works delivery. In this role, you'll help ensure that all works are planned, executed, and closed out accurately and in line with internal, statutory, and client requirements. If you enjoy structured processes, digital systems, and working collaboratively across teams, this could be the perfect opportunity for you. What We expect of you: In this role, you will maintain accurate and up to date records for all works from the point a request is raised through to final close out. You will manage documentation and workflow statuses within Depotnet, IQGeo, and other work management systems, ensuring that all records, evidence, and documentation are stored correctly, version controlled, and compliant with process requirements. As works progress, you will monitor their status, identify missing information or delays, and flag any issues to the Works & Assurance Coordinator. A key part of the position involves gathering and uploading assurance evidence such as photographs, certificates, redlines, and test results, ensuring this information is complete and meets required standards. You will also liaise with internal teams and contractors to request and distribute information, support the preparation of documentation for audits, and produce routine updates, reports, and dashboards using system data. You will assist with maintaining documentation packs including PIA/PIANOI records and A55 files while supporting the administrative requirements of PIA noticing and whereabouts. You will also review Start of Work documentation for accuracy and contribute to continuous improvement by highlighting process or data issues. Throughout your work, you will provide general administrative and coordination support to ensure delivery teams are able to operate efficiently. What you will bring: You will bring experience using, or the willingness to learn, digital work management systems such as Depotnet or IQGeo, along with strong organisational skills and the ability to maintain accurate documentation. Experience in an office, operational, or technical support environment-particularly within utilities, telecoms, construction, civils, engineering, or similar fields-will be beneficial, as will familiarity with work packs, permits, and technical documentation, even with guidance. Clear and confident communication is important, as you will regularly liaise with colleagues and contractors to gather and clarify information. You should feel comfortable managing multiple tasks and deadlines while maintaining high levels of accuracy and attention to detail. Good IT capability, particularly within Microsoft Office and digital file management, is essential. Above all, you will bring a proactive attitude, a willingness to learn, and a reliable, well organised approach to your work. Who We Are: We are a successful utilities & civil engineering company in the UK, committed to building a sustainable and resilient future. With a rich history and a focus on innovation, we've been at the forefront of our industry for over 20 years. What We Offer: Career Growth We believe in nurturing your talents and offering a clear path for career advancement. Your growth is our growth, and we provide opportunities for continuous learning and development. Impactful Work Contribute to vital infrastructure projects that improve lives and the environment. Your work will make a tangible difference in our communities. Team Collaboration Join a dynamic team of professionals who are passionate about what they do. We foster a collaborative, supportive, and inclusive work environment. Work Life Balance We understand the importance of maintaining a healthy work life balance. Enjoy flexibility and well being initiatives that support your overall wellness. Why Choose Us: We are dedicated to sustainability, safety, and excellence in all we do. We value our employees and their contributions, creating a fulfilling work experience. Join GCU UK Ltd and be part of a team that builds a brighter future. Ready to start your journey with us? Submit your CV and take the next step toward a rewarding career.

Overall Purpose of the Role As a Commercial Administrator you will work within our busy Commercial team in providing vital administration and data management support to enable contracts to be well managed. This will include the handling and processing of commercial and financial data, ensuring efficiency and compliance. You will use effective communication skills to build strong working relationships with colleagues, customers and providers. What you will be doing: Contract management - complete the administration of the necessary commercial and financial information and documentation ensuring accuracy and compliance of contracts. Data management - accurately keep systems, databases, trackers, files and records up to date and well maintained to support commercial operations and decision making within the business. Provide information and reports to colleagues, as and when requested. Financial support - process and raise invoices, as requested, to ensure timely payments. Support the commercial team in ensuring cost capture processes are complied with. Support the team to chase debt. Communication - be a point of contact for the Commercial team, managing inboxes and emails, and build strong professional working relationships both internally and externally. What we ask from you: Administration skills - be highly proficient in data entry, document management and maintenance. Have experience of managing complex information and the adaptability to manage multiple tasks successfully. Organisational skills - be able to manage own workloads, set priorities and work to strict deadlines. Have excellent time management skills to ensure work is completed in a timely manner and deadlines are met. Basic commercial and financial acumen - understand the importance of managing contracts, customer relationships and financial performance. Provide reports and respond to queries from managers and external customers as and when required. IT skills - have an excellent working knowledge of Microsoft Excel, Word and Outlook and experience of working with systems and databases. Communication skills - have well developed communication skills both verbally and in writing to ensure work is completed and others are kept informed. Engage and work with external customers to ensure high levels of customer service are provided. Team working - work well within a team, supporting colleagues and sharing knowledge to achieve our company values and objectives. Initiative - be able to use your initiative to identify and resolve problems to ensure quality work is produced. Willingness to learn - be eager to learn new streams of work and develop skills as priorities change in order to meet the requirements of the role. What we can offer in return: Benefits include cashback plans including eye-care, dental & prescriptions, to name just a few . please click on our benefits brochure to view further details Gym, fitness and retail discounts Donate a Day - we will gift you an extra day off each year to do something for charity or within the community Mentoring and ongoing guidance, not only to settle you into your role, but throughout your career with Aptus We promote physical and mental health and provide additional support to our employees via our Employer Assistance Program all year round This is a full-time position working within an office environment Location - Aptus House Unit 19-20, Barrs Fold Road, Wingates Industrial Estate, Bolton BL5 3XP What's next? Please send your CV and contact details to . If you are shortlisted for this role, you will be contacted by a member of our People Team or Hiring Manager, who will usually arrange a short telephone interview before arranging a face-to-face interview.

Gen II (UK) Southampton Fusion 3, Solent Business Park 4500 Parkway Southampton, WHIT PO157AD, GBR This is an exciting opportunity to be involved in the establishment of Southampton entity and become a key member of our team, on a 12-month contract. The role sits within the Treasury Services team and will report to the Manager. What you'll be doing: BAU Treasury Admin support/backfill for the roll out of the Treasury management systems Inbox management Prepare payments in line with received documentation, on time and accurately, with management of the appropriate Banking access Monitor and manage outstanding / overdue payments Perform daily cash reconciliations Involvement in Project system testing Other day-to-day administrative tasks as required The ideal background for this role: Sound academic background, A Levels/University degree At least 2 years of similar experience, ideally in accounts payable/payments Basic competency in cash management systems Knowledge of accounting platform would be an advantage Competency in Microsoft Word, Excel and Outlook Highly organized Autonomous and proactive Ability to work in a rapidly changing environment Lead by example and demonstrate firm values Result-orientated with a sense of responsibility and commitment to delivering quality work Role Location/Hybrid Schedule This role is based in our Southampton office. Although the nature of most of the roles within Gen II cannot be classed as totally flexible, there is scope in some cases for a form of Agile Working. The different ways in which Agile Working can be undertaken is dependent on the demands and needs of the business, the office space available and the individual's preferences and circumstances.

Overview Sewell Wallis are pleased to be working with a successful accountancy practice, who are looking for a Payroll Assistant to join their team based in Sheffield, South Yorkshire. This is a firm with a strong reputation regionally, known for its high quality client service as well as its friendly and supportive culture. They are looking for an experienced Payroll Assistant, or someone that has worked in similar role. Experience within an accountancy practice/bureau environment is essential, and you will need a solid understanding of end-to-end payroll processing and the ability to manage a varied workload. Responsibilities Managing the full payroll process on a weekly, fortnightly, and monthly basis for a diverse client portfolio. Accurately calculating wages, overtime, bonuses, deductions, and statutory payments. Keeping employee payroll records accurate and up to date at all times. Ensuring full compliance with relevant tax regulations and employment legislation. Preparing and submitting statutory payroll returns, including PAYE, National Insurance, and pension contributions. Serving as the main point of contact for clients, resolving payroll queries and providing payroll guidance. Handling amendments, along with processing starters, leavers, and year-end procedures. Reconciling payroll reports and supporting audits when required. Contributing to the continuous improvement of payroll systems and processes. Qualifications Proven experience as a Payroll Assistant or in a similar role, within an accountancy practice/bureau or professional services environment. Strong knowledge of payroll legislation and statutory compliance. Experience using payroll software (e.g. Sage, Xero, BrightPay, or similar). High level of accuracy and attention to detail, with the ability to manage multiple deadlines. Excellent communication and client service skills. Proficiency in Microsoft Excel and general accounting software. Benefits Study support for relevant qualifications 25 days holiday, plus bank holidays Enhanced pension scheme Health Cash Plan Life Assurance Apply below to avoid missing out, or contact Eleanor Kirk for more details. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.

Location: Hybrid / Harewood, Leeds Position Title: Accounts Payable & Payroll Administrator Job Type: Full-Time About Us Assured Data Protection is a global leader in data backup and disaster recovery managed services, specialising in safeguarding against data loss and downtime in the event of a disaster, cyber, or ransomware attack. Our fully managed services include immutable backup, disaster recovery, and cyber resiliency to protect data on-premises and in the cloud, with 24/7/365 expert support. We offer a flexible, consumption-based model to grow with your business, making data protection cost-effective and scalable. Our purpose-built software provides industry-leading monitoring and reporting capabilities to provide actionable insights into your data protection strategy. Our global datacentres ensure data sovereignty, meeting your organisation's compliance requirements. A dedicated team is always available to recover your data and minimise disruption in the event of a disaster. Job Summary The Accounts Payable & Payroll Administrator is responsible for the accurate and timely processing of supplier invoices, payments, and UK payroll operations across the Group's entities. Reporting to the Senior Finance Manager, the role plays a key part in supporting the smooth operation of the finance function by ensuring financial transactions are recorded accurately and procure-to-pay and payroll processes operate effectively in line with company policies and internal controls. Key responsibilities include Accounts Payable Process invoices and expense transactions accurately and in a timely manner, ensuring items are appropriately coded, authorised, and supported in line with company policies. Administer the Group's procure-to-pay systems and processes, including purchase orders, company card platforms, and staff expense reimbursement systems. Prepare supplier payment runs in accordance with agreed payment terms and approval procedures. Process supplier payments via banking platforms following appropriate authorisation and controls. Maintain the purchase ledger and supplier records, ensuring data accuracy and completeness. Reconcile supplier statements and resolve discrepancies in a timely manner. Respond to supplier queries and maintain positive working relationships with key vendors. Support month end processes through purchase ledger reconciliations and invoice analysis. Payroll Administration Operate the Group's UK payroll processes, ensuring payroll is processed accurately and on time. Maintain payroll records and liaise with HR and other business departments to ensure accurate employee information and payroll inputs. Support in the preparation and submission of payroll-related filings and reports, maintaining appropriate documentation and audit trails. Other Support continuous improvement of the Group's procure to pay and payroll systems and internal controls. Support the finance team in responding to audit, tax, and other third party requests relating to accounts payable or payroll. Support employees with queries relating to purchasing processes, expense submissions, and company card usage. Identify and elevate issues or discrepancies in a timely manner. Provide ad hoc administrative support to the finance team and business as required. Key Requirements Experience in accounts payable / purchase ledger administration, ideally in a multi entity or multi location Group. Strong attention to detail and accuracy. Good organisational skills and ability to prioritise and manage recurring deadlines. Strong communication skills when dealing with suppliers and internal stakeholders. Intermediate Microsoft Excel skills (including Pivot Tables and Lookups). Experience operating UK payroll is desirable but not essential. Experience in a technology based business desirable but not essential. Qualifications Relevant finance qualification desirable but not essential (e.g. AAT). What We Offer Hybrid working options for flexibility Regular team-building and off site company events. A dynamic, inclusive, and collaborative work environment. At Assured Data Protection we value diversity and inclusivity. We offer perks such as flex holidays and flexible working practices to allow our employees to show up as their whole selves. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know. You must have the legal right to work in the UK at the time of application, as we are unable to offer visa sponsorship for this role.

Our client is seeking a dedicated Corporate Pension Administrator to provide high-quality administrative support within their Corporate Pensions Team. This role is critical for ensuring the effective day-to-day operation of Employer Pension Schemes and Individual Member services. The successful candidate will play a key part in maintaining accurate records, processing scheme activity, and delivering a reliable and professional service to Clients. This role aims to contribute significantly to the team's success by upholding the values of the organisation in all tasks and client interactions. The administrator will be part of a collaborative environment aimed at delivering excellence in client service. The role presents an opportunity for personal development and the acquisition of relevant qualifications supported by the client's internal procedures. Job Duties Providing comprehensive administrative support across Corporate Pension Schemes, ensuring accuracy, compliance, and professionalism. Processing new member applications and managing monthly pension contribution schedules, including bulk salary uploads and updates to contribution rates. Handling leavers and processing associated employer or employee refunds and single contribution transactions. Supporting Individual Members by issuing usernames and passwords, delivering valuation requests, and providing leaver and retirement options. Processing benefit-related tasks such as internal and external transfer requests, small fund commutations, tax-free lump sums, and triviality claims. Maintaining accurate and up-to-date client records in line with internal procedures and compliance standards. Preparing and issuing clear, professional correspondence to Corporate Clients and Scheme members. Communicating effectively with Corporate Clients, Individual Members, Trustees, and pension providers. Supporting the training and onboarding of new team members by sharing knowledge and offering guidance. Delivering all administrative work in accordance with company procedures and service standards. Fostering positive and collaborative working relationships with colleagues and clients. Managing workload efficiently and prioritising tasks to meet deadlines and client expectations. Identifying opportunities to improve processes and workflows. Participating in projects as required. Performing other ad hoc duties as requested by the Line Manager and/or Directors. Job Requirements GCSE (or equivalent), including Maths and English in grades C/4 or above. Progress towards or completion of a relevant professional qualification is desirable. Previous experience in an administrative role, ideally within financial services. Experience working with corporate pension schemes is preferred. Proficient in Microsoft Office. Strong organisational skills with the ability to manage multiple tasks. Excellent written and verbal communication skills. Familiarity with pension administration systems and software. Knowledge of pension scheme processes. Strong attention to detail and accuracy. Ability to work independently and as part of a team. What You'll Love This role offers the chance to be part of a dynamic and supportive team dedicated to delivering exceptional service in corporate pensions. You will receive thorough training and support to develop your skills further, and there are opportunities for professional qualifications. Our client values collaboration and encourages innovative thinking, making this an excellent environment for someone who is proactive in finding improvements and efficiencies. This position not only plays a vital role in supporting clients but also provides a pathway for career progression within an engaging and nurturing setting. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here

People & HR Systems and Workforce Assistant Are you an organised and customer-focused administrator looking for a varied and rewarding role? Do you enjoy working with systems, solving queries and helping colleagues find the information and support they need? Are you detail-focused, proactive and motivated to ensure processes run smoothly and accurately? If so, we may have the right role for you. We are looking for a People & HR Systems and Workforce Assistant to join our friendly People & HR Team, where you will play a key role in supporting staff and managers, maintaining HR systems and helping coordinate the organisation's training activity. This varied role provides administrative support across HR systems, payroll processes, workforce reporting, and staff training coordination. You will act as a first point of contact for employees and managers, providing guidance on HR systems such as ESR, HealthRoster, and EasyPay, while supporting the effective delivery of the organisation's training programme. You will play a key role in ensuring our systems, data, and processes are accurate, efficient, and responsive, helping colleagues across the organisation access the support and information they need. If you enjoy working with systems, solving problems, and supporting colleagues, we would love to hear from you. Main duties of the job In this role you will: Provide first-line helpdesk support to staff and managers for HR systems, including HealthRoster, ESR and EasyPay. Manage and triage queries received via HR Processing and Training inboxes and phone lines. Support payroll-related processes, including processing excess mileage claims and responding to basic payroll queries. Maintain and monitor data within Electronic Staff Record (ESR), including running reports and completing data quality checks. Support Healthroster administration, including setting up new starter accounts, maintaining work patterns and opening rosters. Assist with HR administration processes, including maintaining employee records, onboarding support, and personnel file management. Support the organisation's training programme, including helping with corporate induction, and processing attendance records. Produce reports and manipulate workforce data using Microsoft Excel. Provide guidance and training to staff and managers on HR systems. Assist with HR system projects and audits as required. You will have: Experience of administrative work in a busy office environment. Good organisational skills with the ability to prioritise workload and meet deadlines. Strong communication and customer service skills. Good IT skills including Microsoft Office, particularly Excel. Ability to handle confidential information appropriately. Attention to detail and commitment to data accuracy. About us ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders. We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - . We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future. At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare. We are committed to creating a positive working environment where staff feel valued, supported, and empowered to deliver the best possible service. Our organisational values are captured in the word CARE: Compassion We listen, we learn, we lead Action My accountability, my responsibility Respect Respect our resources: people, time and money Everyone Work together, achieve together These values are supported by our Signature Behaviours, which guide how we work with colleagues, patients, service users and partners every day. Job responsibilities Healthroster To provide first line advice and guidance to employees and managers on queries, resolving issues where able to and escalating where necessary to senior colleagues or raising directly with supplier via their help portal To set up accounts for all new starters including adding annual leave entitlements, access, work patterns and team allocations Maintain working patterns and entitlements for staff based on information obtained from change event log To assist with training for new employees and managers Send out monthly reminders to managers regarding close down deadlines, chasing where required Set up and maintain demand templates for rosters Open new rosters on a monthly basis, as determined by roster period timetable, ensuring this is completed in a timely manner Run and export reports as required undertaking basic excel manipulation if necessary Contribute to the ongoing maintenance of guidance for HR colleagues and staff. Payroll Processing and validating Excess Mileage application forms and dealing with queries in respect of Excess Mileage Provide signposting and basic advice to employees and managers to relevant guidance and support for payroll queries and elevate more complex queries to the HR and Systems Administrator ESR Set up external providers on ESR as directed and maintain ESR access for ECCH staff Set up appropriate access to Pensions Online Undertake, as directed, regular data quality checks within ESRRun regular reports for circulation to managers within ECCH including Starters and Leavers reports Run compliance adherence reports and send chasers to employees as required in relation to Professional Registrations and any other as requested by senior HR colleagues Use Excel to manipulate and format reports including the use of basic formulae and pivot tables Run basic ad-hoc reports from ESR as requested Update external systems based on data entered into ESR (e.g. annual leave entitlements) using standard reports produced from ESR EasyPay Process escalated claims back to the original approver in a timely manner Unlock users Provide first line advise and guidance to employees and managers on the system signposting to relevant guidance as necessary HR Administration Support Provide a high standard of administrative support to the HR and Training Team. Provide a first line helpdesk service by email and phone to employees and managers for queries in relation to HR systems (in particular Health Roster) and Training. Triage emails within the HR Processing and Training inboxes, responding to queries within your remit and escalating more complex enquiries to the appropriate lead Maintain and update employee records, ensuring accuracy and confidentiality. Assist with onboarding new starters, assisting with pre-employment checks, including eligibility to work in the UK and Disclosure and Barring Service (DBS) checks and supporting new starters in accessing People & HR systems. Provide general HR information and first-line guidance to managers and staff, signposting to senior HR colleagues as needed. Produce invoices to external agencies (e.g. related to training) in a timely manner, ensuring the invoice is accurate and correct. Produce purchase orders in Finance's 'Access' system relating to expenditure on People & HR and Training budgets for equipment and services. Set-up and maintain employee personnel files and general filing systems within HR ensuring they are kept in accordance with agreed procedures, the Data Protection Act and are organised, accurate and up-to-date and audit trails are maintained. Training Undertake scanning of training paperwork, process all attendance & evaluation sheets for completed classes, and send out all necessary pre and post course paperwork to delegates Send training reminders to all staff and line managers as well as 'Did Not Attend' notifications Produce Attendance Sheets for all training and send to relevant training provider/instructor within agreed KPIs Organisation of the monthly Corporate Induction, ensuring relevant materials are sent and all delegates booked and are informed of joining instructions Assist as required with the arrangements for the organisation's mandatory training programme i.e. booking rooms, trainer, equipment, room layout, refreshments, collating packs etc. Produce a weekly training programme for circulation to all staff Set up and maintain courses/enrolments/resources on ESR ensuring all information is accurate undertake regularly data cleansing checks against training programme Prepare relevant course material and hand outs for training events as directed by the trainer General To deal with general basic HR queries as directed by the HR and Training Administrators/HR Adviser Provide training and guidance to managers and employees on HR and Payroll systems on a regular and ad-hoc basis Provide support to HR system-based projects Assist with any payroll or system related audits Maintain computerised manual and filing systems . click apply for full job details

Band 3 Team Administrator - ADHD Team The closing date is 19 April 2026. An exciting opportunity has become available for an enthusiastic and motivated admin member to join the Community ADHD Team. The ADHD Team provides assessment, specialist support, treatment and care planning for service users with mental health problems such as depression and psychotic mental illness. Excellent communication, attention to detail and interpersonal skills are essential for this very busy role. Proven ability to work to tight deadlines, ability to use Microsoft office applications and a good telephone manner. The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. Main duties of the job The successful applicant will be a focal point for patients booking appointments and processing referrals. Working as a team player, you will need to be highly motivated, flexible and enthusiastic with excellent organisational, communication and IT skills. You will need to meet deadlines and be able to work under pressure. You will be required to provide a comprehensive administrative and secretarial support service to the Team Manager and clinical staff within the team. The post holder will be expected to have a caring, professional and empathic approach, whilst also maintaining boundaries and confidentiality. Liaising with multi disciplinary team members, other health professionals and staff within the trust, GP's, social workers, service users, carers and other appropriate agencies. About us Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation. Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you. Job responsibilities For further information about the main responsibilities please view the attached job description and person specification. We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK). We highly recommend you submit your application as soon as possible; this post may close earlier than the indicated closing date if a sufficient number of applications are received. Person Specification Training & Qualifications GCSE Maths and English grade 4 or equivalent Working Knowledge of Microsoft Office systems NVQ 3 Business Administration Experience Administrative experience preferably within a healthcare setting. Experience of working in a mental health service Skills and Knowledge Aptitude for information technology Working experience of minute taking Personal Qualities Able to work on own initiative. Ability to communicate at all levels in challenging situations. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Birmingham and Solihull Mental Health NHS Foundation Trust £25,760 to £27,476 a year, pro rata

Accounts Payable Administrator (12 months FTC) Accounts Payable Administrator (12 Months FTC) Mon - Fri 8.30am - 5pm (2 days per week WFH) Manchester, Trafford Park At HSS ProService, we've built a smarter way for businesses to get the tools, equipment, and materials they need. Our online marketplace connects customers with trusted suppliers quickly and easily, helping them get the job done. We use technology, teamwork and bold thinking to make hiring and buying better for everyone faster, simpler, and more sustainable. We're looking for a dedicated and detail-oriented Accounts Payable Administrator to join our Shared Service Centre on a 12-month fixed-term contract. In this role you'll support the day-to-day accounts payable operations for the business, ensuring supplier invoices, payments and reconciliations are processed accurately and on time. You'll play an important role in maintaining financial accuracy across the business, while also supporting wider finance initiatives - including data cleansing and preparation ahead of a major ERP implementation project. A typical day: Accounts payable operations Process supplier invoices, matching them to purchase orders and batching invoices in line with company tolerances Verify invoice details to ensure accuracy and completeness before posting Process colleague expense claims in line with HSS ProService policies Prepare payment runs in accordance with agreed payment schedules and supplier terms Supplier and ledger management Perform supplier account reconciliations and resolve discrepancies Maintain accurate supplier records and ensure strong data integrity Manage supplier queries via email and telephone, building positive relationships Support financial month-end processes, including journals and accrual preparation Assist with the preparation of documentation for internal and external audits Ensure performance aligns with team KPIs and departmental targets Support ledger cleansing activities in preparation for ERP implementation Contribute ideas to improve processes and implement automation tools for AP efficiency Provide support across the Accounts Payable team when required What you'll bring: You're organised, detail-focused and comfortable working in a high-volume finance environment. You enjoy working with numbers, systems and processes, and take pride in delivering accurate work under pressure. You'll bring: At least 2 years' experience in Accounts Payable or within a Shared Service finance function Experience managing multiple supplier accounts in a high-volume transactional environment Strong working knowledge of Microsoft Excel, including VLOOKUPs and Pivot Tables Experience using accounting or ERP systems Strong analytical and problem-solving skills Excellent communication skills with a customer-focused mindset The ability to work independently while collaborating with wider teams High levels of integrity when handling confidential financial information Relevant finance or accounting qualifications What you'll get back: Join a forward-thinking team that's committed to transforming how businesses operate, using the latest technology and a bold vision. If you're passionate about being part of an industry disruptor, this is the place to build your career. 25 days annual leave + bank holidays Your birthday each year as annual leave to spend how you want to! Healthcare Cashback Plan with money off on things like dentist, opticians including sports massage and wellbeing costs too Flexible and hybrid working - we appreciate you do your best work in different environments Head office free onsite gym Life assurance One day per year, you'll have the option to contribute to local voluntary work, an opportunity to give back to your community Training and development opportunities to keep growing your skills Wellbeing and Healthcare support at work and at home A chance to be a part of a bold digital transformation Discounts and cashback on our perks site with a huge range of purchases including days out, restaurants, gym memberships, shopping and lots more. You will get the choice of other flexible benefits that work for you through our Benefits portal - you pick the benefits you want such as Critical Illness Cover, Cycle To Work, Holiday Buy Scheme and more Different Perspectives, One Platform We're not all the same and that's what makes us stronger. We believe great ideas come from different people, different experiences, and different ways of thinking. Whether you're starting out, changing careers, or looking for your next big move - if you've got the skills and the drive, we want to hear from you. Not sure you tick every box? That's okay. We welcome your application even if you don't meet every single requirement. If you have any questions, email us at and one of our team will be happy to help.