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supporter acquisition manager
easywebrecruitment.com
Individual giving acquisition officer
easywebrecruitment.com Peterborough, Cambridgeshire
Individual giving acquisition officer Location: Contracted to our Peterborough office with the flexibility for hybrid working Salary: £27,000 - £30,000 depending on experience Full time : 37.5 hours per week Benefits: Our client want all their employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Closing date: Tuesday 10 February 2026 Telephone interviews will be held week commencing 16 February 2026 Interviews will be held week commencing 23 February 2026 in Peterborough No agencies please Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Their vision is the day when everyone lives free from kidney disease. They are recruiting an individual giving acquisition officer to support the individual giving acquisition manager in the planning, delivery and analysis of acquisition campaigns through a range of products and channels which aim to support the ambitious growth of their strategy. You will have previous experience in a marketing role, with a proven track record in delivering end to end marketing campaigns. With experience in data segmentation and analysis, you will be able to work to tight deadlines, producing work of a high standard, with excellent attention to detail. You will be creative with excellent verbal and written communication skills. In addition, you will be a team player who demonstrates their values of bravery, passion, ambition and urgency and play a key role in generating their ambitious income target for the financial year. If you are interested in the position, please complete the online application form and submit together with your CV. They are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. About Them: Our client is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Their vision is the day when everyone lives free from kidney disease and for more than 60 years the research, they fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making their work more essential than ever. They work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. They collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments. Over the last ten years they have invested more than £71 million into research. They lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority. Most importantly, they also work closely with patients, ensuring their voice is heard and is at the centre of everything they do, from deciding which research to invest in to how they plan their priorities and their work across the charity. Those patient contributions are vital, always helping them and their partners to understand what life is like with kidney disease, always ensuring they see the patient behind the treatment and always reminding them that behind every statistic and every number is a person - the patients and the carers who inspire their mission and push them forward to make a difference and change the future of kidney disease. You may have experience of the following: Individual Giving Officer, Donor Acquisition Officer, Fundraising Acquisition Officer, Supporter Recruitment Officer, Direct Marketing Officer, Individual Giving Campaigns Officer, Donor Development Officer, Fundraising Marketing Officer, Acquisition and Retention Officer, Individual Giving Executive, Charity, Charities, Third Sector, Not for Profit, NFP, etc. REF-
Feb 01, 2026
Full time
Individual giving acquisition officer Location: Contracted to our Peterborough office with the flexibility for hybrid working Salary: £27,000 - £30,000 depending on experience Full time : 37.5 hours per week Benefits: Our client want all their employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Closing date: Tuesday 10 February 2026 Telephone interviews will be held week commencing 16 February 2026 Interviews will be held week commencing 23 February 2026 in Peterborough No agencies please Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Their vision is the day when everyone lives free from kidney disease. They are recruiting an individual giving acquisition officer to support the individual giving acquisition manager in the planning, delivery and analysis of acquisition campaigns through a range of products and channels which aim to support the ambitious growth of their strategy. You will have previous experience in a marketing role, with a proven track record in delivering end to end marketing campaigns. With experience in data segmentation and analysis, you will be able to work to tight deadlines, producing work of a high standard, with excellent attention to detail. You will be creative with excellent verbal and written communication skills. In addition, you will be a team player who demonstrates their values of bravery, passion, ambition and urgency and play a key role in generating their ambitious income target for the financial year. If you are interested in the position, please complete the online application form and submit together with your CV. They are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. About Them: Our client is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Their vision is the day when everyone lives free from kidney disease and for more than 60 years the research, they fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making their work more essential than ever. They work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. They collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments. Over the last ten years they have invested more than £71 million into research. They lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority. Most importantly, they also work closely with patients, ensuring their voice is heard and is at the centre of everything they do, from deciding which research to invest in to how they plan their priorities and their work across the charity. Those patient contributions are vital, always helping them and their partners to understand what life is like with kidney disease, always ensuring they see the patient behind the treatment and always reminding them that behind every statistic and every number is a person - the patients and the carers who inspire their mission and push them forward to make a difference and change the future of kidney disease. You may have experience of the following: Individual Giving Officer, Donor Acquisition Officer, Fundraising Acquisition Officer, Supporter Recruitment Officer, Direct Marketing Officer, Individual Giving Campaigns Officer, Donor Development Officer, Fundraising Marketing Officer, Acquisition and Retention Officer, Individual Giving Executive, Charity, Charities, Third Sector, Not for Profit, NFP, etc. REF-
NFP People
Programme Finance and Compliance Advisor
NFP People Milton Keynes, Buckinghamshire
Programme Finance and Compliance Advisor We are looking for a Programme Finance and Compliance Advisor to join the team. With 75 years of experience, the focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The organisations help children of all backgrounds, even in the most dangerous places, inspired by it's Christian faith. Come join the 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories! Position: Programme Finance and Compliance Advisor Location: Hybrid/Milton Keynes (onsite 2 days per week) Hours: Full Time 36.5 per week Contract: Permanent Salary: Circa £42,750 Closing Date: February 5, 2026. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified Interview Dates: W/C 9th February 2026 - In Person About the Role The Programme Finance and Compliance Advisor ensures effective financial and compliance management across the overseas programmes portfolio. This includes the full lifecycle of institutional grants and commercial contracts from acquisition and proposal development through implementation to close-out. You will focus on safeguarding financial integrity, managing compliance and risk, and supporting governance processes for diverse projects, including complex multi-country initiatives. It involves providing expert guidance on donor requirements, conducting due diligence, overseeing financial reporting, and facilitating audits, while building strong relationships with internal teams, donors, and partners. Key Responsibilities: Develop robust financial components for grant proposals and commercial bids. Conduct donor and partner due diligence and review contracts for compliance. Lead financial and compliance training during project start-up. Monitor and manage financial risks, co-financing, and match funding requirements. Prepare accurate financial reports and claims in line with donor standards. Support audits and grant close-out processes. Build strong relationships with internal teams, donors, and consortium partners. As an active Christian, this role offers you the opportunity to integrate your faith into your day-to-day work and engage meaningfully with churches across denominations and cultures. About You You will have: Experience in financial management and compliance. Working towards or holding a recognised accounting qualification. Experience with institutional donor funding requirements. Strong skills in developing complex budgets and pricing strategies. Ability to manage financial and compliance risks in challenging contexts. Excellent interpersonal skills and ability to work across cultures. Commitment to World Vision's Christian ethos and values. In addition to the salary offered, we offer: A flexible and supportive working culture Pension scheme (with employer contributions) Generous holiday allowance Free parking (Milton Keynes office) Opportunities for faith-based gatherings, prayer, and devotionals A welcoming, purpose-driven team who are passionate about making a difference About the Organisation Join an international children's charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God's unconditional love. An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check. We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability. Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client's Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3. You may also have experience in areas such Programme Finance & Compliance Advisor, Programme Advisor, Finance Advisor, Compliance Advisor, Compliance Officer, Compliance Manager, Financial Compliance, Risk Advisor, Risk Manager, Risk Officer, Accountant, Trainee Accountant, Programme Finance & Grants Compliance Advisor, Grants. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Feb 01, 2026
Full time
Programme Finance and Compliance Advisor We are looking for a Programme Finance and Compliance Advisor to join the team. With 75 years of experience, the focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The organisations help children of all backgrounds, even in the most dangerous places, inspired by it's Christian faith. Come join the 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories! Position: Programme Finance and Compliance Advisor Location: Hybrid/Milton Keynes (onsite 2 days per week) Hours: Full Time 36.5 per week Contract: Permanent Salary: Circa £42,750 Closing Date: February 5, 2026. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified Interview Dates: W/C 9th February 2026 - In Person About the Role The Programme Finance and Compliance Advisor ensures effective financial and compliance management across the overseas programmes portfolio. This includes the full lifecycle of institutional grants and commercial contracts from acquisition and proposal development through implementation to close-out. You will focus on safeguarding financial integrity, managing compliance and risk, and supporting governance processes for diverse projects, including complex multi-country initiatives. It involves providing expert guidance on donor requirements, conducting due diligence, overseeing financial reporting, and facilitating audits, while building strong relationships with internal teams, donors, and partners. Key Responsibilities: Develop robust financial components for grant proposals and commercial bids. Conduct donor and partner due diligence and review contracts for compliance. Lead financial and compliance training during project start-up. Monitor and manage financial risks, co-financing, and match funding requirements. Prepare accurate financial reports and claims in line with donor standards. Support audits and grant close-out processes. Build strong relationships with internal teams, donors, and consortium partners. As an active Christian, this role offers you the opportunity to integrate your faith into your day-to-day work and engage meaningfully with churches across denominations and cultures. About You You will have: Experience in financial management and compliance. Working towards or holding a recognised accounting qualification. Experience with institutional donor funding requirements. Strong skills in developing complex budgets and pricing strategies. Ability to manage financial and compliance risks in challenging contexts. Excellent interpersonal skills and ability to work across cultures. Commitment to World Vision's Christian ethos and values. In addition to the salary offered, we offer: A flexible and supportive working culture Pension scheme (with employer contributions) Generous holiday allowance Free parking (Milton Keynes office) Opportunities for faith-based gatherings, prayer, and devotionals A welcoming, purpose-driven team who are passionate about making a difference About the Organisation Join an international children's charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God's unconditional love. An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check. We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability. Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client's Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3. You may also have experience in areas such Programme Finance & Compliance Advisor, Programme Advisor, Finance Advisor, Compliance Advisor, Compliance Officer, Compliance Manager, Financial Compliance, Risk Advisor, Risk Manager, Risk Officer, Accountant, Trainee Accountant, Programme Finance & Grants Compliance Advisor, Grants. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
LONDON CYCLING CAMPAIGN-1
Senior Digital Fundraising Officer
LONDON CYCLING CAMPAIGN-1
Senior Digital Fundraising Officer Cycling in London is booming and we're campaigning to make it safe everywhere and fun for everyone! The new post of Senior Digital Fundraising Officer is an essential role, delivering digital campaigns to engage new supporters and acquire new members and donors, ultimately ensuring LCC's campaigning continues to be impactful and effective for years to come. You'll bring strong experience gained in a similar role for a charity, campaigning organisation or membership body; and you'll demonstrate past success in generating income through digital advertising and email marketing. A fantastic communicator, you'll translate LCC's work into compelling cases for support, building a year-round programme of multi-channel fundraising and member acquisition campaigns. Acting as the organisation's 'digital lead', you'll help ensure our digital communications, systems and processes continuously evolve and improve in line with emerging trends and best practice. And you'll play a key role in strengthening our approach to digital marketing, providing advice and support across the staff team to embed digital thinking in priority projects. As we launch a new growth strategy and invest in our digital fundraising capacity this is an exciting role and an exciting time to join LCC. You'll be a linchpin in a small, talented, friendly team; working on a cause where the impact of your work is quickly visible. With huge scope to develop and implement your own ideas, the role will suit someone with an entrepreneurial mindset and the energy and enthusiasm to experiment, strive for improvement, and deliver growth. We're passionate about developing our people and we'll work with you to make you the best digital fundraiser you can be. To be successful you will need: Minimum of five years' experience working in a similar digital fundraising or marketing role(s) for other charities, membership organisations, or agencies. High level of proficiency working with Facebook Ads Manager, including strong experience using the platform to deliver fundraising and supporter acquisition campaigns. Strong experience using email marketing platforms to build supporter journeys and run email fundraising campaigns or appeals. It would also be beneficial to have: Knowledge of Google Ads, Google Tag Manager, Google Analytics. Experience articulating compelling cases for support. Experience running multi-channel digital advertising / fundraising campaigns. Good understanding of paid search/display advertising. Experience using CRM systems to run reports, analyse campaign effectiveness, and segment audiences. Experience using content management systems such as WordPress and Drupal. Experience commissioning creative suppliers such as graphic designers, illustrators, animators, filmmakers.
Feb 01, 2026
Full time
Senior Digital Fundraising Officer Cycling in London is booming and we're campaigning to make it safe everywhere and fun for everyone! The new post of Senior Digital Fundraising Officer is an essential role, delivering digital campaigns to engage new supporters and acquire new members and donors, ultimately ensuring LCC's campaigning continues to be impactful and effective for years to come. You'll bring strong experience gained in a similar role for a charity, campaigning organisation or membership body; and you'll demonstrate past success in generating income through digital advertising and email marketing. A fantastic communicator, you'll translate LCC's work into compelling cases for support, building a year-round programme of multi-channel fundraising and member acquisition campaigns. Acting as the organisation's 'digital lead', you'll help ensure our digital communications, systems and processes continuously evolve and improve in line with emerging trends and best practice. And you'll play a key role in strengthening our approach to digital marketing, providing advice and support across the staff team to embed digital thinking in priority projects. As we launch a new growth strategy and invest in our digital fundraising capacity this is an exciting role and an exciting time to join LCC. You'll be a linchpin in a small, talented, friendly team; working on a cause where the impact of your work is quickly visible. With huge scope to develop and implement your own ideas, the role will suit someone with an entrepreneurial mindset and the energy and enthusiasm to experiment, strive for improvement, and deliver growth. We're passionate about developing our people and we'll work with you to make you the best digital fundraiser you can be. To be successful you will need: Minimum of five years' experience working in a similar digital fundraising or marketing role(s) for other charities, membership organisations, or agencies. High level of proficiency working with Facebook Ads Manager, including strong experience using the platform to deliver fundraising and supporter acquisition campaigns. Strong experience using email marketing platforms to build supporter journeys and run email fundraising campaigns or appeals. It would also be beneficial to have: Knowledge of Google Ads, Google Tag Manager, Google Analytics. Experience articulating compelling cases for support. Experience running multi-channel digital advertising / fundraising campaigns. Good understanding of paid search/display advertising. Experience using CRM systems to run reports, analyse campaign effectiveness, and segment audiences. Experience using content management systems such as WordPress and Drupal. Experience commissioning creative suppliers such as graphic designers, illustrators, animators, filmmakers.
Webrecruit
Social Media Manager
Webrecruit Folkestone, Kent
Social Media Manager Our client is seeking a Social Media Manager to lead the delivery of their social media strategy, ensuring their message reaches and resonates with the right audiences in support of their life-changing mission. This is a rewarding opportunity for a strategic, creative social media professional to shape high-impact storytelling, build meaningful engagement, and help connect more people to the work our client does in some of the world's most remote communities. Location : Kent or Oxford (with hybrid working) Rewards : Salary of £41,000, plus a generous pension scheme, annual leave entitlement, and other great benefits and professional growth opportunities Contract : Permanent, full-time The Role As a Social Media Manager, you will shape our client's social media strategy to engage the right audiences, amplify its message, and support their mission through exceptional campaigns. Right now is an incredible time to join our client as they start a new chapter of ambition and growth. They're integrating what they do, bringing together services, people and systems to make sure they are operating in a unified way. You'll work across organic and paid channels, translating organisational priorities into platform-specific plans, campaigns, and editorial calendars, whilst working collaboratively with other departments to support their content-creation requirements. Alongside this, you'll oversee the organisation's ambassador and influencer approach, shaping programmes that connect with audiences in authentic, credible ways. You'll co-ordinate inclusive, impact-led storytelling with trusted partners and put clear briefs and frameworks in place to ensure collaborations are ethical, effective, and support engagement and donor income, across one-off, regular, and monthly giving. Additionally, you will: - Champion a video-first, mobile-led approach across social channels - Manage agencies, creators, and freelancers against agreed KPIs and budgets - Lead performance tracking, insight and reporting across social campaigns - Drive testing, learning, and optimisation to improve reach and engagement - Monitor trends and social listening to identify relevant opportunities About You To be considered as a Social Media Manager, you will need: - At least three years' experience in a similar social media management role - Demonstrable experience in designing and delivering social media strategies that achieve cost returns in line with industry standards - Proven experience leading both organic and paid social media activity within a mission-driven or charity context - Experience working within an agile environment, with a good understanding of Scrum and sprint methodologies - A track record of building and delivering successful ambassador or influencer programmes, including contracting, briefing, and performance measurement - Evidence of translating insight and performance data into channel growth, supporter acquisition and measurable Donor Income, including one-off, regular and monthly giving - Strong copywriting, storytelling and editing skills, with the ability to adapt tone across platforms - A degree or equivalent The Organisation Our client is a faith-based organisation that delivers practical support and religious awareness across the globe. The Benefits - Salary of £41,000 per annum - Annual leave entitlement of 22 days per year plus 8 paid public holidays per year - Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions - Death in service payment - Flexible working policy - Access to an Employee Assistance Programme This is a fantastic opportunity for a proven social media strategist to join our client's mission-led organisation. You will have the chance to sharpen your expertise across exciting, high-profile projects with real, genuine purpose, allowing you to develop your craft, whilst knowing your work is part of something truly meaningful. What's more, you will discover the true flexibility of hybrid working, affording you greater control over how and where you work, supporting both your professional focus and life beyond it. Other organisations may call this role Social Media Lead, Digital Social Manager, Social Content Manager, Digital Marketing Manager, or Social Media Strategist. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to make a meaningful impact as a Social Media Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Feb 01, 2026
Full time
Social Media Manager Our client is seeking a Social Media Manager to lead the delivery of their social media strategy, ensuring their message reaches and resonates with the right audiences in support of their life-changing mission. This is a rewarding opportunity for a strategic, creative social media professional to shape high-impact storytelling, build meaningful engagement, and help connect more people to the work our client does in some of the world's most remote communities. Location : Kent or Oxford (with hybrid working) Rewards : Salary of £41,000, plus a generous pension scheme, annual leave entitlement, and other great benefits and professional growth opportunities Contract : Permanent, full-time The Role As a Social Media Manager, you will shape our client's social media strategy to engage the right audiences, amplify its message, and support their mission through exceptional campaigns. Right now is an incredible time to join our client as they start a new chapter of ambition and growth. They're integrating what they do, bringing together services, people and systems to make sure they are operating in a unified way. You'll work across organic and paid channels, translating organisational priorities into platform-specific plans, campaigns, and editorial calendars, whilst working collaboratively with other departments to support their content-creation requirements. Alongside this, you'll oversee the organisation's ambassador and influencer approach, shaping programmes that connect with audiences in authentic, credible ways. You'll co-ordinate inclusive, impact-led storytelling with trusted partners and put clear briefs and frameworks in place to ensure collaborations are ethical, effective, and support engagement and donor income, across one-off, regular, and monthly giving. Additionally, you will: - Champion a video-first, mobile-led approach across social channels - Manage agencies, creators, and freelancers against agreed KPIs and budgets - Lead performance tracking, insight and reporting across social campaigns - Drive testing, learning, and optimisation to improve reach and engagement - Monitor trends and social listening to identify relevant opportunities About You To be considered as a Social Media Manager, you will need: - At least three years' experience in a similar social media management role - Demonstrable experience in designing and delivering social media strategies that achieve cost returns in line with industry standards - Proven experience leading both organic and paid social media activity within a mission-driven or charity context - Experience working within an agile environment, with a good understanding of Scrum and sprint methodologies - A track record of building and delivering successful ambassador or influencer programmes, including contracting, briefing, and performance measurement - Evidence of translating insight and performance data into channel growth, supporter acquisition and measurable Donor Income, including one-off, regular and monthly giving - Strong copywriting, storytelling and editing skills, with the ability to adapt tone across platforms - A degree or equivalent The Organisation Our client is a faith-based organisation that delivers practical support and religious awareness across the globe. The Benefits - Salary of £41,000 per annum - Annual leave entitlement of 22 days per year plus 8 paid public holidays per year - Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions - Death in service payment - Flexible working policy - Access to an Employee Assistance Programme This is a fantastic opportunity for a proven social media strategist to join our client's mission-led organisation. You will have the chance to sharpen your expertise across exciting, high-profile projects with real, genuine purpose, allowing you to develop your craft, whilst knowing your work is part of something truly meaningful. What's more, you will discover the true flexibility of hybrid working, affording you greater control over how and where you work, supporting both your professional focus and life beyond it. Other organisations may call this role Social Media Lead, Digital Social Manager, Social Content Manager, Digital Marketing Manager, or Social Media Strategist. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to make a meaningful impact as a Social Media Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
NSPCC/ChildLine
Senior Fundraiser
NSPCC/ChildLine
Job Description Job Title: Senior Fundraiser Directorate: Engagement and Fundraising Team/Department (if specific): Mass Participation Team, Philanthropy and Partnerships Date Written/ Amended: 30 October 2025 Context and Background The NSPCC's mission is to end cruelty to children. In order to carry out its charitable work, we rely on the fundraising support of people across the UK for 90% of its annual income. Within Fundraising, our aim is to provide maximum resources for the NSPCC and children by working together to create the best possible supporter experience by building long-term relationships to create a supporter experience which is different, better and more rewarding than that of supporting any other charity. The Mass Participation Team (MPT) is an important part of the Philanthropy and Partnerships department within the Engagement and Fundraising directorate. MPT is responsible for attracting new supporters through our mass participation events to maximise fundraised income, and to optimise onward journeys to retain supporters within the NSPCC family. The Mass Participation Team focuses on three areas of fundraising; Third party events sporting events organised by third party suppliers, where we recruit participants and support them in raising money in aid of the NSPCC. For example, the London Marathon, Cardiff Half Marathon, Ultra Challenge series, skydives, bespoke treks. Schools Fundraising a suite of fundraising products tailored to schools across all educational settings, including Number Day, the Kindness Challenge and Classmaster. DIY fundraising supporters who choose to organise their own fundraising event or activity. Whether they take part with family or friends, at work or at school, we support them through stewardship and fundraising materials to help them reach their fundraising goals. Job purpose The role of the Senior Fundraiser is to project manage a number of fundraising activities within DIY fundraising and Schools Fundraising areas. The role will be responsible for managing DIY fundraising activity managing acquisition and stewardship for DIY fundraisers, and playing a leading role in reviewing and streamlining user experience across mass, workplace and school audiences. The role will also take on project management of a Schools Fundraising product, managing all aspects of the product throughout its lifecycle. The Senior Fundraiser will be responsible for working as a proactive team member to ensure that the participation levels and net income from activities are maximised. The key aspects of the role are: To play a key role in maximising income for the NSPCC from new and existing supporters through DIY/Schools fundraising activity. To project manage fundraising activities for mass audiences, taking responsibility for all aspects including planning and budget management, creative development, marketing and acquisition, stewardship build and evaluation. To take a proactive role in identifying and implementing opportunities to improve efficiencies, taking a data-led approach to inform recommendations To contribute to the development of new activities and build on existing activities to increase participation, remittance rates and income. Work as part of the Mass Participation Team to deliver the overall department objectives. Evaluate the performance of specific activities and to provide financial information as required. To work effectively with other departments in Engagement and Fundraising and other functions within the NSPCC to maximise income. Key relationships - Internal Reports to Associate Head Mass Participation Fundraising Close working relationship with Schools Fundraising Manager Mass Participation Team colleagues Colleagues in Supporter Relationships, Schools Service and Corporate Fundraising teams to develop opportunities, supporters and fundraising initiatives. Colleagues within and beyond the Engagement and Fundraising directorate such as Supporter Care, Professional Learning Services, Supporter Relationships, Brand and Content, Marketing and Comms, as necessary to support activity planning and delivery. Key relationships - External Liaises with supporters raising funds for NSPCC Works with a range of suppliers who support fundraising relationships and activity, such as JustGiving, Enthuse or our fulfilment house Hallmark. Main duties and responsibilities To project manage and develop fundraising activities for mass audiences that meet agreed financial and participation targets. To maximise income by engaging, stewarding and inspiring DIY fundraisers and educational settings using mass communication channels. To apply data-led insight to understand audience behaviour and campaign performance, translating analysis into practical steps to improve participant experience and maximise income. To use creative and engaging methods of communication including written and verbal communications in pre-event, event and post event activities, that fit with wider audience journeys as part of our Supporter Centricity programme. To be responsible for delivering an exceptional supporter experience that surpasses supporters expectations. To ensure maximum effectiveness and efficiency of mass participation activities through application of best practice campaign management To research and develop fundraising opportunities in mass participation both by reviewing NSPCC activities and the activities of other charities. 8. To work with staff across the organisation to collaborate on agreed department objectives, including participating in cross-functional projects where required as a representative of the mass participation team To be the contact for agencies and other suppliers who support fundraising, ensuring appropriate agreements are in place and that goods/services are delivered as agreed. Responsibilities for all Staff within the Engagement and Fundraising directorate • A commitment to safeguard and promote the welfare of children and young people • To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures. • To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities. • To adhere to all the NSPCC s service standards, policies and procedures. • To evidence an understanding of and commitment to the demonstration of the NSPCC s values. • To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations. • To be responsible for personal learning and development, to support the learning and development of others and the whole organisation. • To work in a manner that facilitates and encourages inclusion. • To be pro-active in identifying ways to improve personal performance and team performance • To maintain an awareness of own and others Health & Safety and comply with the NSPCC s Health & Safety policy and procedures. • To take personal responsibility for keeping up-to-date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news. • A commitment to safeguard and promote the welfare of children, young people and adults at risk. • A commitment to safeguard and promote the welfare of children and young people Person specification Excellent project management skills, with an understanding of dependencies and how to prioritise tasks effectively to meet agreed objectives Highly developed written and verbal communication skills to deliver presentations, ideas and activity updates to a range of audiences in a clear and confident way. Well-developed ability to build, manage and develop relationships with stakeholders within an organisation and externally, and where necessary, successfully negotiating to achieve desired outcomes. Experience of success in a customer-led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service 5. Ability to set, manage and report on a budget, keeping within financial limits and taking timely and appropriate action Well-developed numeracy skills for entering, recording, interpreting, analysing and presenting financial data in clear and accurate format. Proven ability of demonstrating initiative and creativity to achieve desired outcomes. Proven ability to analyse and interpret quantitative and qualitative data, translating insight into actionable recommendations Ability to plan, monitor and implement projects/events/initiatives to agreed deadlines often with conflicting priorities. Experience managing relationships with external agencies and suppliers Safer Recruitment As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. . click apply for full job details
Jan 31, 2026
Full time
Job Description Job Title: Senior Fundraiser Directorate: Engagement and Fundraising Team/Department (if specific): Mass Participation Team, Philanthropy and Partnerships Date Written/ Amended: 30 October 2025 Context and Background The NSPCC's mission is to end cruelty to children. In order to carry out its charitable work, we rely on the fundraising support of people across the UK for 90% of its annual income. Within Fundraising, our aim is to provide maximum resources for the NSPCC and children by working together to create the best possible supporter experience by building long-term relationships to create a supporter experience which is different, better and more rewarding than that of supporting any other charity. The Mass Participation Team (MPT) is an important part of the Philanthropy and Partnerships department within the Engagement and Fundraising directorate. MPT is responsible for attracting new supporters through our mass participation events to maximise fundraised income, and to optimise onward journeys to retain supporters within the NSPCC family. The Mass Participation Team focuses on three areas of fundraising; Third party events sporting events organised by third party suppliers, where we recruit participants and support them in raising money in aid of the NSPCC. For example, the London Marathon, Cardiff Half Marathon, Ultra Challenge series, skydives, bespoke treks. Schools Fundraising a suite of fundraising products tailored to schools across all educational settings, including Number Day, the Kindness Challenge and Classmaster. DIY fundraising supporters who choose to organise their own fundraising event or activity. Whether they take part with family or friends, at work or at school, we support them through stewardship and fundraising materials to help them reach their fundraising goals. Job purpose The role of the Senior Fundraiser is to project manage a number of fundraising activities within DIY fundraising and Schools Fundraising areas. The role will be responsible for managing DIY fundraising activity managing acquisition and stewardship for DIY fundraisers, and playing a leading role in reviewing and streamlining user experience across mass, workplace and school audiences. The role will also take on project management of a Schools Fundraising product, managing all aspects of the product throughout its lifecycle. The Senior Fundraiser will be responsible for working as a proactive team member to ensure that the participation levels and net income from activities are maximised. The key aspects of the role are: To play a key role in maximising income for the NSPCC from new and existing supporters through DIY/Schools fundraising activity. To project manage fundraising activities for mass audiences, taking responsibility for all aspects including planning and budget management, creative development, marketing and acquisition, stewardship build and evaluation. To take a proactive role in identifying and implementing opportunities to improve efficiencies, taking a data-led approach to inform recommendations To contribute to the development of new activities and build on existing activities to increase participation, remittance rates and income. Work as part of the Mass Participation Team to deliver the overall department objectives. Evaluate the performance of specific activities and to provide financial information as required. To work effectively with other departments in Engagement and Fundraising and other functions within the NSPCC to maximise income. Key relationships - Internal Reports to Associate Head Mass Participation Fundraising Close working relationship with Schools Fundraising Manager Mass Participation Team colleagues Colleagues in Supporter Relationships, Schools Service and Corporate Fundraising teams to develop opportunities, supporters and fundraising initiatives. Colleagues within and beyond the Engagement and Fundraising directorate such as Supporter Care, Professional Learning Services, Supporter Relationships, Brand and Content, Marketing and Comms, as necessary to support activity planning and delivery. Key relationships - External Liaises with supporters raising funds for NSPCC Works with a range of suppliers who support fundraising relationships and activity, such as JustGiving, Enthuse or our fulfilment house Hallmark. Main duties and responsibilities To project manage and develop fundraising activities for mass audiences that meet agreed financial and participation targets. To maximise income by engaging, stewarding and inspiring DIY fundraisers and educational settings using mass communication channels. To apply data-led insight to understand audience behaviour and campaign performance, translating analysis into practical steps to improve participant experience and maximise income. To use creative and engaging methods of communication including written and verbal communications in pre-event, event and post event activities, that fit with wider audience journeys as part of our Supporter Centricity programme. To be responsible for delivering an exceptional supporter experience that surpasses supporters expectations. To ensure maximum effectiveness and efficiency of mass participation activities through application of best practice campaign management To research and develop fundraising opportunities in mass participation both by reviewing NSPCC activities and the activities of other charities. 8. To work with staff across the organisation to collaborate on agreed department objectives, including participating in cross-functional projects where required as a representative of the mass participation team To be the contact for agencies and other suppliers who support fundraising, ensuring appropriate agreements are in place and that goods/services are delivered as agreed. Responsibilities for all Staff within the Engagement and Fundraising directorate • A commitment to safeguard and promote the welfare of children and young people • To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures. • To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities. • To adhere to all the NSPCC s service standards, policies and procedures. • To evidence an understanding of and commitment to the demonstration of the NSPCC s values. • To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations. • To be responsible for personal learning and development, to support the learning and development of others and the whole organisation. • To work in a manner that facilitates and encourages inclusion. • To be pro-active in identifying ways to improve personal performance and team performance • To maintain an awareness of own and others Health & Safety and comply with the NSPCC s Health & Safety policy and procedures. • To take personal responsibility for keeping up-to-date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news. • A commitment to safeguard and promote the welfare of children, young people and adults at risk. • A commitment to safeguard and promote the welfare of children and young people Person specification Excellent project management skills, with an understanding of dependencies and how to prioritise tasks effectively to meet agreed objectives Highly developed written and verbal communication skills to deliver presentations, ideas and activity updates to a range of audiences in a clear and confident way. Well-developed ability to build, manage and develop relationships with stakeholders within an organisation and externally, and where necessary, successfully negotiating to achieve desired outcomes. Experience of success in a customer-led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service 5. Ability to set, manage and report on a budget, keeping within financial limits and taking timely and appropriate action Well-developed numeracy skills for entering, recording, interpreting, analysing and presenting financial data in clear and accurate format. Proven ability of demonstrating initiative and creativity to achieve desired outcomes. Proven ability to analyse and interpret quantitative and qualitative data, translating insight into actionable recommendations Ability to plan, monitor and implement projects/events/initiatives to agreed deadlines often with conflicting priorities. Experience managing relationships with external agencies and suppliers Safer Recruitment As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. . click apply for full job details
CoppaFeel!
Individual Giving and Legacy Manager
CoppaFeel!
About CoppaFeel! CoppaFeel! are the UK s only youth focused breast cancer awareness charity, and we re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves. We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives. Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn t continue to happen. The Role The Individual Giving and Legacy Manager will report into the Head of Public Fundraising and sits within the wider CoppaFeel! Fundraising Team. In this pivotal role you will leverage your individual giving digital skills, knowledge and passion to drive our fundraising efforts to new heights. Your innovative approach and data-led mindset will grow our income and supporter base, and ensure we re on track for our mission to educate and empower young people of early detection of breast cancer. You will need to have experience in both acquisition and retention programmes particularly in paid digital, new product development and developing multi-channel supporter journeys. You will be a great project manager, be confident in managing budgets across multiple income streams and using data to make evidence-based decisions. You will also have excellent attention to detail and a pragmatic approach to problem-solving, with the ability to generate ideas and solutions. This is a fixed term contract of 12 months and a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes. Duties and Responsibilities Development and delivery of the Individual Giving Programme across regular giving, cash, lottery, legacy and in memory activities and income streams with a digital first approach. Work with the Head of Public Fundraising in developing and delivering the public fundraising strategy to support growth over the next 3 years. Manage budgets against financial and non-financial KPI s and targets. Be involved in setting budgets and regular re-forecasts, working closely with the Finance team to ensure all income and expenditure is coding and recorded correctly. Develop supporter journeys across the programme and organisation, monitoring to optimise when necessary. Manage external suppliers and partners to make sure that CoppaFeel! Is getting the best value for money and high quality services. Lead on building the legacy programme to acquire new supporters and embed as a giving product in the organisation. Manage and develop the in memory income stream with a view to grow over the next 3 years and integrate with other income streams which share the same motivation to give. Embed the EDI (Equality, Diversity and Inclusion) strategy, increasing diversity in the Individual Giving portfolio; broadening our appeal, relevance and accessibility within our work. Collaborate and coordinate with internal teams to amplify public fundraising and ensure delivery of projects and activities are integrated where possible and delivered successfully. Future Line Management: as the organisation evolves may take on line management responsibilities, overseeing team members and fostering their professional growth Ensure quality data management: Act as a data steward for fundraising, maintaining high standards of data management. Willingness to work flexibly and sometimes remotely with occasional out of core hours work (time off in lieu given) These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the role. Skills, Experience, & Qualification Essential Detailed knowledge and experience in digital fundraising, including paid media Experience in developing complex online supporter journeys and delivery platforms Knowledge of individual giving programmes including prize-led fundraising and legacies Experience in managing external suppliers Experience utilising CRM systems (Beacon) and analysing data to provide insights, trends, performance and reporting Budget development and management experience Excellent project management skills Strong communication and interpersonal skills Ability to work effectively with colleagues at all levels across the department and organisation Strong team player self-motivated, enthusiastic and passionate about working for CoppaFeel! Ability to analyse data and translate insights into recommendations Desirable Knowledge of email automation, Mailchimp, and media planning Fundraising or Marketing qualifications Application information Applications will close at the end of 8th February 2026 with the aim to commence interviews from 16th February. CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date. Main benefits, Terms & Conditions Annual leave entitlement: 22 days, plus office closure at Christmas, a day off for the founders Cancerversary and a day off for your birthday. Employee Assistance Programme Health Cash Plan Access to Self Space training and 1:1 therapy Core working hours of 10am to 4pm Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies All annual leave and benefits are pro-rata'd for part time employees. Equality, Diversity, and Inclusion At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity. We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity. While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work. We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
Jan 30, 2026
Full time
About CoppaFeel! CoppaFeel! are the UK s only youth focused breast cancer awareness charity, and we re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves. We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives. Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn t continue to happen. The Role The Individual Giving and Legacy Manager will report into the Head of Public Fundraising and sits within the wider CoppaFeel! Fundraising Team. In this pivotal role you will leverage your individual giving digital skills, knowledge and passion to drive our fundraising efforts to new heights. Your innovative approach and data-led mindset will grow our income and supporter base, and ensure we re on track for our mission to educate and empower young people of early detection of breast cancer. You will need to have experience in both acquisition and retention programmes particularly in paid digital, new product development and developing multi-channel supporter journeys. You will be a great project manager, be confident in managing budgets across multiple income streams and using data to make evidence-based decisions. You will also have excellent attention to detail and a pragmatic approach to problem-solving, with the ability to generate ideas and solutions. This is a fixed term contract of 12 months and a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes. Duties and Responsibilities Development and delivery of the Individual Giving Programme across regular giving, cash, lottery, legacy and in memory activities and income streams with a digital first approach. Work with the Head of Public Fundraising in developing and delivering the public fundraising strategy to support growth over the next 3 years. Manage budgets against financial and non-financial KPI s and targets. Be involved in setting budgets and regular re-forecasts, working closely with the Finance team to ensure all income and expenditure is coding and recorded correctly. Develop supporter journeys across the programme and organisation, monitoring to optimise when necessary. Manage external suppliers and partners to make sure that CoppaFeel! Is getting the best value for money and high quality services. Lead on building the legacy programme to acquire new supporters and embed as a giving product in the organisation. Manage and develop the in memory income stream with a view to grow over the next 3 years and integrate with other income streams which share the same motivation to give. Embed the EDI (Equality, Diversity and Inclusion) strategy, increasing diversity in the Individual Giving portfolio; broadening our appeal, relevance and accessibility within our work. Collaborate and coordinate with internal teams to amplify public fundraising and ensure delivery of projects and activities are integrated where possible and delivered successfully. Future Line Management: as the organisation evolves may take on line management responsibilities, overseeing team members and fostering their professional growth Ensure quality data management: Act as a data steward for fundraising, maintaining high standards of data management. Willingness to work flexibly and sometimes remotely with occasional out of core hours work (time off in lieu given) These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the role. Skills, Experience, & Qualification Essential Detailed knowledge and experience in digital fundraising, including paid media Experience in developing complex online supporter journeys and delivery platforms Knowledge of individual giving programmes including prize-led fundraising and legacies Experience in managing external suppliers Experience utilising CRM systems (Beacon) and analysing data to provide insights, trends, performance and reporting Budget development and management experience Excellent project management skills Strong communication and interpersonal skills Ability to work effectively with colleagues at all levels across the department and organisation Strong team player self-motivated, enthusiastic and passionate about working for CoppaFeel! Ability to analyse data and translate insights into recommendations Desirable Knowledge of email automation, Mailchimp, and media planning Fundraising or Marketing qualifications Application information Applications will close at the end of 8th February 2026 with the aim to commence interviews from 16th February. CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date. Main benefits, Terms & Conditions Annual leave entitlement: 22 days, plus office closure at Christmas, a day off for the founders Cancerversary and a day off for your birthday. Employee Assistance Programme Health Cash Plan Access to Self Space training and 1:1 therapy Core working hours of 10am to 4pm Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies All annual leave and benefits are pro-rata'd for part time employees. Equality, Diversity, and Inclusion At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity. We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity. While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work. We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
Homeless Oxfordshire
Individual Giving & Legacies Manager
Homeless Oxfordshire
Have you got a head for data and a heart for storytelling? As our Individual Giving and Legacies Manager, you ll lead the growth of single and regular donations, develop supporter journeys, and strengthen our legacy giving programme. You ll be confident using CRM data and analysis to inform strategy, and you ll enjoy creating compelling fundraising content from email journeys to campaign appeals, that motivates supporters to give. With significant income growth over the past two years and ambitious plans for the future, this is an exciting time to join Homeless Oxfordshire s Fundraising and Communications team. Your work will play a vital role in supporting some of the most vulnerable people in our community. About The Job: This is a vital role in delivering our fundraising strategy and goals. The role holder will be responsible for raising income from individuals and legacies and increasing the volume and value of our supporter relationships, engaging new audiences and driving sustainable income growth. We will also trust the role holder to deliver fantastic supporter journeys and supporter experiences and contribute to the overall implementation of the Fundraising Team s objectives. Main Areas Of Responsibility: Income Generation Lead on raising income to an agreed target, through acquisition, development and retention of individuals and legacy pledgers, as agreed with the Head of Fundraising and Communications. Strategy Work closely with the Head of Fundraising and Communications to build and deliver a highly effective, sustainable, audience-centred public fundraising and supporter experience plan. Engage in market and supporter insight to inform decision-making and development of new activity/products. Develop a good understanding of our supporter base, their motivations and behaviours. Use our CRM database (Raisers Edge NXT) and data analysis and insights to inform the development of new fundraising campaigns and products. Take the lead role in the development of effective supporter journeys, working with the Community Fundraising Team to convert community fundraisers and events participants into regular donors. Lead the design and delivery of individual giving campaigns (including the Christmas campaign), using direct mail, digital marketing and advertisements to drive supporter acquisition and retention. Develop and design our legacy programme, working with Farewill and local law firms to encourage supporters to include Homeless Oxfordshire in their will. Work with the Head of Fundraising and Communications to develop and deliver a mid-level giving programme, driving the major donor pipeline and effectively stewarding donors giving at the £300-£1,000 level. Operational Delivery Be responsible for the setting and managing of budgets, targets and KPIs. Report on progress, trends and take action when required. Analyse results and evaluate activity to inform future plans. Act as the lead-user for Raisers Edge, supervise the Data Administrator to ensure accurate data entry and reconciliation, and support the team with reporting and data analysis. Work collaboratively to ensure that all income generation activity is integrated and opportunities for cross-team working are maximised. Develop processes that enhance the team s capacity, efficiency, and ensure effective fundraising. Manage external partners and agencies involved in fundraising delivery, ensuring due diligence, high quality and effectiveness. Ensure the highest standard of supporter experience in order to make the most of every interaction. Ensure legal and regulatory compliance across all areas of the public fundraising portfolio, including the Fundraising Code of Practice, Data Protection and Gift Aid. Model best practice and coach team member as required. Leadership Line manage the Data Administrator, supporting them on reconciliation, data entry and gift processing. Provide management information for SMT and the Board of Trustees as requested and attending meetings when required. Build positive working relationships with all internal and external stakeholders. Represent the charity at external meetings as and when required. Engage with the wider charity sector, learning from peers and sharing best practice. General Duties: Compliance with Homeless Oxfordshire s policies and procedures. Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best. Contribute to the work of the broader team. Responsible for the effective use of financial and other resources. Be prepared to work evenings and weekends, as the job reasonably demands. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! What s Next: Have a look at the job description to find out more about the role and apply on Indeed or our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. Interviews will be conducted week commencing 16th February 2026. We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Jan 28, 2026
Full time
Have you got a head for data and a heart for storytelling? As our Individual Giving and Legacies Manager, you ll lead the growth of single and regular donations, develop supporter journeys, and strengthen our legacy giving programme. You ll be confident using CRM data and analysis to inform strategy, and you ll enjoy creating compelling fundraising content from email journeys to campaign appeals, that motivates supporters to give. With significant income growth over the past two years and ambitious plans for the future, this is an exciting time to join Homeless Oxfordshire s Fundraising and Communications team. Your work will play a vital role in supporting some of the most vulnerable people in our community. About The Job: This is a vital role in delivering our fundraising strategy and goals. The role holder will be responsible for raising income from individuals and legacies and increasing the volume and value of our supporter relationships, engaging new audiences and driving sustainable income growth. We will also trust the role holder to deliver fantastic supporter journeys and supporter experiences and contribute to the overall implementation of the Fundraising Team s objectives. Main Areas Of Responsibility: Income Generation Lead on raising income to an agreed target, through acquisition, development and retention of individuals and legacy pledgers, as agreed with the Head of Fundraising and Communications. Strategy Work closely with the Head of Fundraising and Communications to build and deliver a highly effective, sustainable, audience-centred public fundraising and supporter experience plan. Engage in market and supporter insight to inform decision-making and development of new activity/products. Develop a good understanding of our supporter base, their motivations and behaviours. Use our CRM database (Raisers Edge NXT) and data analysis and insights to inform the development of new fundraising campaigns and products. Take the lead role in the development of effective supporter journeys, working with the Community Fundraising Team to convert community fundraisers and events participants into regular donors. Lead the design and delivery of individual giving campaigns (including the Christmas campaign), using direct mail, digital marketing and advertisements to drive supporter acquisition and retention. Develop and design our legacy programme, working with Farewill and local law firms to encourage supporters to include Homeless Oxfordshire in their will. Work with the Head of Fundraising and Communications to develop and deliver a mid-level giving programme, driving the major donor pipeline and effectively stewarding donors giving at the £300-£1,000 level. Operational Delivery Be responsible for the setting and managing of budgets, targets and KPIs. Report on progress, trends and take action when required. Analyse results and evaluate activity to inform future plans. Act as the lead-user for Raisers Edge, supervise the Data Administrator to ensure accurate data entry and reconciliation, and support the team with reporting and data analysis. Work collaboratively to ensure that all income generation activity is integrated and opportunities for cross-team working are maximised. Develop processes that enhance the team s capacity, efficiency, and ensure effective fundraising. Manage external partners and agencies involved in fundraising delivery, ensuring due diligence, high quality and effectiveness. Ensure the highest standard of supporter experience in order to make the most of every interaction. Ensure legal and regulatory compliance across all areas of the public fundraising portfolio, including the Fundraising Code of Practice, Data Protection and Gift Aid. Model best practice and coach team member as required. Leadership Line manage the Data Administrator, supporting them on reconciliation, data entry and gift processing. Provide management information for SMT and the Board of Trustees as requested and attending meetings when required. Build positive working relationships with all internal and external stakeholders. Represent the charity at external meetings as and when required. Engage with the wider charity sector, learning from peers and sharing best practice. General Duties: Compliance with Homeless Oxfordshire s policies and procedures. Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best. Contribute to the work of the broader team. Responsible for the effective use of financial and other resources. Be prepared to work evenings and weekends, as the job reasonably demands. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! What s Next: Have a look at the job description to find out more about the role and apply on Indeed or our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. Interviews will be conducted week commencing 16th February 2026. We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Royal Free Charity
Senior Individual Giving Manager
Royal Free Charity
The Talent Set are delighted to be partnering with the Royal Free Charity to recruit an experienced Senior Individual Giving Manager to lead and grow a high-performing Individual Giving and Legacy programme at a pivotal moment for the organisation. The Royal Free Charity supports over two million patients and 17,000 NHS staff across four hospitals and 30+ NHS services, funding life-changing equipment, research, staff wellbeing and patient care. With ambitious plans for growth including a forthcoming multi-million-pound cancer appeal, this is a fantastic opportunity to make a meaningful impact. The role This senior role sits within the Public Fundraising team and leads on developing and delivering a sustainable individual giving strategy, covering regular giving, cash appeals, in-memory and legacy fundraising. You ll drive supporter acquisition, deepen engagement, and lead innovative approaches to income growth, while managing and developing a talented team. What you ll do Lead the strategy and delivery of individual giving, regular giving and legacy programmes. Develop ambitious growth plans and identify new income opportunities and channels. Drive acquisition and retention through insight-led, multi-channel campaigns. Lead the charity s in-hospital face-to-face programme and legacy strategy. Build powerful supporter journeys and deliver best-in-class stewardship. Manage budgets, forecasts, reporting and KPIs. Line manage and inspire a Senior Individual Giving Officer and Supporter Care Officer. About you Proven experience leading successful individual giving and legacy programmes. Strong track record of income growth, supporter acquisition and retention. Excellent leadership, project management and stakeholder engagement skills. A confident communicator, who is comfortable working across NHS and charity environments. Data-driven, strategic and highly organised. How to Apply To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Jan 26, 2026
Full time
The Talent Set are delighted to be partnering with the Royal Free Charity to recruit an experienced Senior Individual Giving Manager to lead and grow a high-performing Individual Giving and Legacy programme at a pivotal moment for the organisation. The Royal Free Charity supports over two million patients and 17,000 NHS staff across four hospitals and 30+ NHS services, funding life-changing equipment, research, staff wellbeing and patient care. With ambitious plans for growth including a forthcoming multi-million-pound cancer appeal, this is a fantastic opportunity to make a meaningful impact. The role This senior role sits within the Public Fundraising team and leads on developing and delivering a sustainable individual giving strategy, covering regular giving, cash appeals, in-memory and legacy fundraising. You ll drive supporter acquisition, deepen engagement, and lead innovative approaches to income growth, while managing and developing a talented team. What you ll do Lead the strategy and delivery of individual giving, regular giving and legacy programmes. Develop ambitious growth plans and identify new income opportunities and channels. Drive acquisition and retention through insight-led, multi-channel campaigns. Lead the charity s in-hospital face-to-face programme and legacy strategy. Build powerful supporter journeys and deliver best-in-class stewardship. Manage budgets, forecasts, reporting and KPIs. Line manage and inspire a Senior Individual Giving Officer and Supporter Care Officer. About you Proven experience leading successful individual giving and legacy programmes. Strong track record of income growth, supporter acquisition and retention. Excellent leadership, project management and stakeholder engagement skills. A confident communicator, who is comfortable working across NHS and charity environments. Data-driven, strategic and highly organised. How to Apply To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Merrifield Consultants
Individual Giving and Legacies Manager
Merrifield Consultants Oxford, Oxfordshire
Merrifield Consultants is thrilled to partner with Homeless Oxfordshire to find their new Individual Giving and Legacies Manager to be responsible for raising income from individuals and legacies and increasing the volume and value of our supporter relationships, engaging new audiences and driving sustainable income growth. This person will lead on raising income to an agreed target, through acquisition, development and retention of individuals and legacy pledgers. Job Title: Individual Giving and Legacies Manager Organisation: Homeless Oxfordshire Salary: 42,000 Contract: Permanent, Full-time Location: Oxford, Oxfordshire (Hybrid working offered) Required: CV and Cover Letter Closing date: Friday 13th February 2026 Homeless Oxfordshire are an open door for people experiecing homelessness whose lives have been shaped by trauma; providing safety, stability and support when it is needed most. We deliver this support across the Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. Key Responsibilities: Work closely with the Head of Fundraising and Communications to build and deliver a highly effective, sustainable, audience-centred public fundraising and supporter experience plan. Engage in market and supporter insight to inform decision-making and development of new activity/products Develop a good understanding of our supporter base, their motivations and behaviours. Use our CRM database (Raisers' Edge NXT) and data analysis and insights to inform the development of new fundraising campaigns and products. Take the lead role in the development of effective supporter journeys, working with the Community Fundraising team to convert community fundraisers and events participants into regular donors. Be responsible for the setting and managing of budgets, targets and KPIs. Report on progress, trends and take action when required. Analyse results and evaluate activity to inform future plans. Act as the lead-user for Raisers' Edge, supervise the Data Administrator to ensure accurate data entry and reconciliation, and support the team with reporting and data analysis. Line manage the Data Administrator, supporting them on reconciliation, data entry and gift processing. Skills and Experience: Experience of Individual Giving including DM, In-mem, Legacy, Regular Giving, Digital, Individual donations Experience of developing propositions and asks Experience of using data to inform decision making Excellent written and verbal communication skills, with the ability to communicate effectively in a wide range of media and audiences Ability to be self-motivated, with a pro-active approach to problem solving A strong understanding of data management and reporting, including data protection To find out more and to apply for the role, please contact Stuart Milliner from Merrifield Consultants. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Jan 23, 2026
Full time
Merrifield Consultants is thrilled to partner with Homeless Oxfordshire to find their new Individual Giving and Legacies Manager to be responsible for raising income from individuals and legacies and increasing the volume and value of our supporter relationships, engaging new audiences and driving sustainable income growth. This person will lead on raising income to an agreed target, through acquisition, development and retention of individuals and legacy pledgers. Job Title: Individual Giving and Legacies Manager Organisation: Homeless Oxfordshire Salary: 42,000 Contract: Permanent, Full-time Location: Oxford, Oxfordshire (Hybrid working offered) Required: CV and Cover Letter Closing date: Friday 13th February 2026 Homeless Oxfordshire are an open door for people experiecing homelessness whose lives have been shaped by trauma; providing safety, stability and support when it is needed most. We deliver this support across the Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. Key Responsibilities: Work closely with the Head of Fundraising and Communications to build and deliver a highly effective, sustainable, audience-centred public fundraising and supporter experience plan. Engage in market and supporter insight to inform decision-making and development of new activity/products Develop a good understanding of our supporter base, their motivations and behaviours. Use our CRM database (Raisers' Edge NXT) and data analysis and insights to inform the development of new fundraising campaigns and products. Take the lead role in the development of effective supporter journeys, working with the Community Fundraising team to convert community fundraisers and events participants into regular donors. Be responsible for the setting and managing of budgets, targets and KPIs. Report on progress, trends and take action when required. Analyse results and evaluate activity to inform future plans. Act as the lead-user for Raisers' Edge, supervise the Data Administrator to ensure accurate data entry and reconciliation, and support the team with reporting and data analysis. Line manage the Data Administrator, supporting them on reconciliation, data entry and gift processing. Skills and Experience: Experience of Individual Giving including DM, In-mem, Legacy, Regular Giving, Digital, Individual donations Experience of developing propositions and asks Experience of using data to inform decision making Excellent written and verbal communication skills, with the ability to communicate effectively in a wide range of media and audiences Ability to be self-motivated, with a pro-active approach to problem solving A strong understanding of data management and reporting, including data protection To find out more and to apply for the role, please contact Stuart Milliner from Merrifield Consultants. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Birmingham Women's and Children's Hospital Charity
Acquisition and Retention Manager
Birmingham Women's and Children's Hospital Charity
At Birmingham Women s and Children s Hospital (BWC) Charity, we believe there s always more we can do for our women and sick kids. It s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. The Acquisition & Retention Manager will lead and manage the multichannel donor acquisition portfolio/program within the Individual Giving function at Birmingham Women s and Children's Hospital Charity. The Charity has been growing its supporter base over recent years and has an ambition to create a step change in our approach and significantly grow our 'Individual Giving' donors and supporters. Principle Responsibilities The Acquisition & Retention Manager will be responsible for creating and delivering a multi-channel acquisition Retention strategy that fully supports the goals and objectives of the wider Charity strategy. The post holder will develop, manage and grow the existing acquisition program via a range of Digital and Face to Face campaigns utilising third party agencies for Private Site, Door to Door and, telemarketing activities, as well as management of our own onsite Face to Face acquisition team. The postholder will have substantial experience of working within or managing a successful fundraising acquisition team, with excellent working knowledge of sector practises and channels to ensure best use of budget, ensure a competitive cost per acquisition (CPA), while increasing loyalty, engagement and lifetime value (LTV) among existing supporters. Please see our job information pack attached for further details on this role. What we offer: Flexible and hybrid working to support work-life balance Generous annual leave entitlement with additional leave for long service Enhanced sick pay Enhanced Maternity Pay Employee Assistance Program and Lifestyle Savings Free flu jabs Cycle to work scheme Charity events throughout the year Employer enhanced auto-enrolment pension scheme with 8% employer contribution Ongoing commitment to education and professional development The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance. If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. PLEASE NOTE: Within our organisation, this role is titled Acquisition and Retention Lead . This reflects our internal structure and does not change the scope or responsibilities described in this advert.
Jan 23, 2026
Full time
At Birmingham Women s and Children s Hospital (BWC) Charity, we believe there s always more we can do for our women and sick kids. It s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. The Acquisition & Retention Manager will lead and manage the multichannel donor acquisition portfolio/program within the Individual Giving function at Birmingham Women s and Children's Hospital Charity. The Charity has been growing its supporter base over recent years and has an ambition to create a step change in our approach and significantly grow our 'Individual Giving' donors and supporters. Principle Responsibilities The Acquisition & Retention Manager will be responsible for creating and delivering a multi-channel acquisition Retention strategy that fully supports the goals and objectives of the wider Charity strategy. The post holder will develop, manage and grow the existing acquisition program via a range of Digital and Face to Face campaigns utilising third party agencies for Private Site, Door to Door and, telemarketing activities, as well as management of our own onsite Face to Face acquisition team. The postholder will have substantial experience of working within or managing a successful fundraising acquisition team, with excellent working knowledge of sector practises and channels to ensure best use of budget, ensure a competitive cost per acquisition (CPA), while increasing loyalty, engagement and lifetime value (LTV) among existing supporters. Please see our job information pack attached for further details on this role. What we offer: Flexible and hybrid working to support work-life balance Generous annual leave entitlement with additional leave for long service Enhanced sick pay Enhanced Maternity Pay Employee Assistance Program and Lifestyle Savings Free flu jabs Cycle to work scheme Charity events throughout the year Employer enhanced auto-enrolment pension scheme with 8% employer contribution Ongoing commitment to education and professional development The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance. If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. PLEASE NOTE: Within our organisation, this role is titled Acquisition and Retention Lead . This reflects our internal structure and does not change the scope or responsibilities described in this advert.
Magpas Air Ambulance
Supporter Engagement Lead
Magpas Air Ambulance
Could you use your skills to help save lives across Cambridgeshire, Bedfordshire and the East of England? Role Title: Supporter Engagement Lead Reporting to: Supporter Engagement Manager Salary: £32,861 - £40,357 per annum Contract Type: Permanent Hours: Full-time Location: Barnwell Road, Enterprise Campus, Alconbury Weald, Huntingdon, Cambridgeshire PE28 4YF with hybrid working: 3 days in office (Alconbury Weald), 2 days from home The Supporter Engagement Lead is a newly established role responsible for increasing income from individual supporters by project managing audience led appeals and campaigns, devising and delivering compelling supporter journeys that grow long-term engagement and income for the charity. As well as informing decision making and future strategy and planning through the development of detailed reporting, analysis and insight. This role will be take ownership of the end-to-end planning, delivery and optimisation of supporter communications across multiple channels. Working with a high degree of autonomy, the postholder will translate strategy into action, ensuring supporters receive timely, relevant and inspiring communications that deepen their connection to the charity and encourage sustained support. You ll be joining a friendly, supportive and passionate team within an organisation that s ambitious, collaborative and committed to development. If you re proactive, strategic, and motivated by making a difference, we d love to hear from you. Role Summary: Lead the end-to-end planning, delivery and optimisation of individual giving and supporter engagement activity across offline and digital channels to increase sustainable income. Design, implement and continuously improve insight-led supporter journeys that drive acquisition, retention, engagement and lifetime value. Develop compelling, supporter-focused fundraising messages and communications aligned with supporter motivations and the charity s brand. Manage projects, timelines and budgets, monitoring performance and return on investment to maximise effectiveness and cost-efficiency. Use supporter data and insight to inform segmentation, campaign planning, reporting and continuous improvement. Champion a supporter-first culture, ensuring compliance, best practice and a seamless supporter experience across teams and touchpoints. To be successful in this role you will have: Experience & Knowledge Proven experience delivering individual giving, direct marketing and supporter engagement activity with end-to-end responsibility. Demonstrable experience of designing and implementing effective supporter or donor journeys that improve retention and engagement. Strong understanding of direct marketing principles across both offline and digital channels. Experience using a fundraising CRM or database to support campaign delivery, reporting and analysis. Experience managing third-party suppliers and working collaboratively with internal teams. Experience managing and monitoring campaign or project budgets, with accountability for spend and return on investment. Skills & Abilities Self-sufficient and confident, with the ability to take ownership of complex deliverables. Strong project management skills, with the ability to manage multiple priorities and meet deadlines. Excellent written communication skills, with the ability to produce compelling, supporter-focused copy. Strong analytical skills, with the ability to interpret data and turn insight into action. Highly organised, with strong attention to detail and accuracy. Proactive and creative problem-solver with a continuous improvement mindset. Ability to plan, track and manage budgets effectively and use financial and data to inform decision-making and improve outcomes. Personal Attributes Supporter-first approach with a genuine passion for building long-term relationships. Collaborative team player who can also work independently with minimal supervision. Positive, flexible and adaptable in a fast-paced charity environment. Confident decision-maker within agreed strategic and operational boundaries. Desirable Degree-level education or equivalent professional experience. Full driving licence and willingness to support wider charity activity if required About Magpas Air Ambulance We operate a hybrid working policy, giving flexibility to work from home and the office while meeting the needs of the Charity. Please make sure that any application clearly demonstrates that you live or will be living within a commutable distance of the main place of work. We offer a range of benefits including an Employee Assistance Programme, generous holiday entitlement, staff survey, access to occupational health services, flexible working, learning and development opportunities, long service awards, social events, supportive working culture and staff car parking. Magpas Air Ambulance is committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and trustees. We aim to create an environment where everyone can be the best they can be, where they feel welcome and are free from bias and discrimination. We encourage applicants from diverse backgrounds to apply. Magpas Air Ambulance is committed to the Armed Forces Covenant and as such welcome's members of the Armed Forces to apply. If you are looking for a new opportunity within a supportive and exciting environment, we look forward to hearing from you. Closing date: 9th February 2026 at 5pm Interview date: from 16th February 2026 Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience. No agencies please. Interested? If you would like to find out more, please click the button to be directed to our website, where you can complete the application process. This role is subject to a Disclosure and Barring Service (DBS) check. If you do not hear from us in 2 weeks from the closing date after submitting a final application, unfortunately this means you have not been shortlisted to the next stage of the selection process.
Jan 22, 2026
Full time
Could you use your skills to help save lives across Cambridgeshire, Bedfordshire and the East of England? Role Title: Supporter Engagement Lead Reporting to: Supporter Engagement Manager Salary: £32,861 - £40,357 per annum Contract Type: Permanent Hours: Full-time Location: Barnwell Road, Enterprise Campus, Alconbury Weald, Huntingdon, Cambridgeshire PE28 4YF with hybrid working: 3 days in office (Alconbury Weald), 2 days from home The Supporter Engagement Lead is a newly established role responsible for increasing income from individual supporters by project managing audience led appeals and campaigns, devising and delivering compelling supporter journeys that grow long-term engagement and income for the charity. As well as informing decision making and future strategy and planning through the development of detailed reporting, analysis and insight. This role will be take ownership of the end-to-end planning, delivery and optimisation of supporter communications across multiple channels. Working with a high degree of autonomy, the postholder will translate strategy into action, ensuring supporters receive timely, relevant and inspiring communications that deepen their connection to the charity and encourage sustained support. You ll be joining a friendly, supportive and passionate team within an organisation that s ambitious, collaborative and committed to development. If you re proactive, strategic, and motivated by making a difference, we d love to hear from you. Role Summary: Lead the end-to-end planning, delivery and optimisation of individual giving and supporter engagement activity across offline and digital channels to increase sustainable income. Design, implement and continuously improve insight-led supporter journeys that drive acquisition, retention, engagement and lifetime value. Develop compelling, supporter-focused fundraising messages and communications aligned with supporter motivations and the charity s brand. Manage projects, timelines and budgets, monitoring performance and return on investment to maximise effectiveness and cost-efficiency. Use supporter data and insight to inform segmentation, campaign planning, reporting and continuous improvement. Champion a supporter-first culture, ensuring compliance, best practice and a seamless supporter experience across teams and touchpoints. To be successful in this role you will have: Experience & Knowledge Proven experience delivering individual giving, direct marketing and supporter engagement activity with end-to-end responsibility. Demonstrable experience of designing and implementing effective supporter or donor journeys that improve retention and engagement. Strong understanding of direct marketing principles across both offline and digital channels. Experience using a fundraising CRM or database to support campaign delivery, reporting and analysis. Experience managing third-party suppliers and working collaboratively with internal teams. Experience managing and monitoring campaign or project budgets, with accountability for spend and return on investment. Skills & Abilities Self-sufficient and confident, with the ability to take ownership of complex deliverables. Strong project management skills, with the ability to manage multiple priorities and meet deadlines. Excellent written communication skills, with the ability to produce compelling, supporter-focused copy. Strong analytical skills, with the ability to interpret data and turn insight into action. Highly organised, with strong attention to detail and accuracy. Proactive and creative problem-solver with a continuous improvement mindset. Ability to plan, track and manage budgets effectively and use financial and data to inform decision-making and improve outcomes. Personal Attributes Supporter-first approach with a genuine passion for building long-term relationships. Collaborative team player who can also work independently with minimal supervision. Positive, flexible and adaptable in a fast-paced charity environment. Confident decision-maker within agreed strategic and operational boundaries. Desirable Degree-level education or equivalent professional experience. Full driving licence and willingness to support wider charity activity if required About Magpas Air Ambulance We operate a hybrid working policy, giving flexibility to work from home and the office while meeting the needs of the Charity. Please make sure that any application clearly demonstrates that you live or will be living within a commutable distance of the main place of work. We offer a range of benefits including an Employee Assistance Programme, generous holiday entitlement, staff survey, access to occupational health services, flexible working, learning and development opportunities, long service awards, social events, supportive working culture and staff car parking. Magpas Air Ambulance is committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and trustees. We aim to create an environment where everyone can be the best they can be, where they feel welcome and are free from bias and discrimination. We encourage applicants from diverse backgrounds to apply. Magpas Air Ambulance is committed to the Armed Forces Covenant and as such welcome's members of the Armed Forces to apply. If you are looking for a new opportunity within a supportive and exciting environment, we look forward to hearing from you. Closing date: 9th February 2026 at 5pm Interview date: from 16th February 2026 Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience. No agencies please. Interested? If you would like to find out more, please click the button to be directed to our website, where you can complete the application process. This role is subject to a Disclosure and Barring Service (DBS) check. If you do not hear from us in 2 weeks from the closing date after submitting a final application, unfortunately this means you have not been shortlisted to the next stage of the selection process.
Concern Worldwide
Supporter Acquisition Manager
Concern Worldwide City, London
Concern Worldwide (UK) is looking for a Supporter Acquisition Manager to join the team on a full time, permanent basis. About us: We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver lifesaving and life-changing interventions to the world's poorest and most vulnerable people click apply for full job details
Jan 21, 2026
Full time
Concern Worldwide (UK) is looking for a Supporter Acquisition Manager to join the team on a full time, permanent basis. About us: We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver lifesaving and life-changing interventions to the world's poorest and most vulnerable people click apply for full job details
Worldwide Veterinary Service
Individual Giving Manager
Worldwide Veterinary Service
This role is perfect for an experienced and passionate fundraiser specialising in individual giving and looking to be part of an ambitious organisation focused on improving animal welfare globally. You will be working as part of the Marketing Team at animal welfare charity, Worldwide Veterinary Service (WVS), helping to raise funds to support the charities work, which in turn will mean more animals receive life-saving veterinary care. As Individual Giving Manager, you will report to the Head of Marketing and take the lead on growing individual giving income. You will focus on retention to increase every supporter s tenure and lifetime value while ensuring the right audiences are targeted to broaden support. This is a new role and offers a great opportunity for the right candidate. There is some flexibility for hybrid working, but the role will require time at the Head Office in Cranborne, Dorset. Other organisations may call this role Fundraising Manager, Individual Giving Lead, or Fundraising Lead. About Us At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year. We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands. We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world. Our Mission Rabies project runs mass canine vaccination and community education in the world s worst hotspots for the disease. Since the project began, over seven million dogs have been vaccinated against rabies and over 13 million children have been educated in rabies prevention, protecting the lives of people and animals. Last year, WVS helped an animal every 14 seconds. We trained over 4,800 vets, deployed teams of vets all over the world, and sent over 1,700 parcels of veterinary supplies to 261 charities in 71 countries. Main Duties & Responsibilities Working with the wider Marketing team, devise, plan and lead the execution of fundraising appeals to meet agreed targets, growing voluntary income from both cold and warm audiences. Grow one-off and regular giving income, identifying opportunities for acquisition and long-term donor development. Build on existing programmes to create outstanding donor care programmes to increase long-term support. Manage the Fundraising and Admin Assistant, who will support you in developing campaigns and communicating with supporters. Attend networking and other events to raise both charity s profiles and meet agreed targets. Promote compliance with GDPR, fundraising regulations, and best practice in supporter care. Some evening and weekend working, to include travel, will likely be required. Essential Skills & Experience 5+ years experience in a comparable role ideally focused on individual giving. Working knowledge of regulations including GDPR and the Code of Fundraising Practice. Experience of using charity CRM systems Excellent copy writing and communication skills A passion for animal welfare A strong team player Excellent attention to detail and pride in delivering high-quality work. Proficient in Microsoft packages - Word, Excel, and PowerPoint The ability and willingness to work flexible hours, including evenings and weekends occasionally when the charity requires. The right to work in the UK Desired Skills & Experience Examples of leading on one off and regular giving appeals using direct mail and digital channels. Experience of developing a stewardship programme to retain existing supporters. Experience in community, in memory and legacy fundraising. A recognised fundraising or marketing qualification A full UK drivers licence
Jan 19, 2026
Full time
This role is perfect for an experienced and passionate fundraiser specialising in individual giving and looking to be part of an ambitious organisation focused on improving animal welfare globally. You will be working as part of the Marketing Team at animal welfare charity, Worldwide Veterinary Service (WVS), helping to raise funds to support the charities work, which in turn will mean more animals receive life-saving veterinary care. As Individual Giving Manager, you will report to the Head of Marketing and take the lead on growing individual giving income. You will focus on retention to increase every supporter s tenure and lifetime value while ensuring the right audiences are targeted to broaden support. This is a new role and offers a great opportunity for the right candidate. There is some flexibility for hybrid working, but the role will require time at the Head Office in Cranborne, Dorset. Other organisations may call this role Fundraising Manager, Individual Giving Lead, or Fundraising Lead. About Us At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year. We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands. We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world. Our Mission Rabies project runs mass canine vaccination and community education in the world s worst hotspots for the disease. Since the project began, over seven million dogs have been vaccinated against rabies and over 13 million children have been educated in rabies prevention, protecting the lives of people and animals. Last year, WVS helped an animal every 14 seconds. We trained over 4,800 vets, deployed teams of vets all over the world, and sent over 1,700 parcels of veterinary supplies to 261 charities in 71 countries. Main Duties & Responsibilities Working with the wider Marketing team, devise, plan and lead the execution of fundraising appeals to meet agreed targets, growing voluntary income from both cold and warm audiences. Grow one-off and regular giving income, identifying opportunities for acquisition and long-term donor development. Build on existing programmes to create outstanding donor care programmes to increase long-term support. Manage the Fundraising and Admin Assistant, who will support you in developing campaigns and communicating with supporters. Attend networking and other events to raise both charity s profiles and meet agreed targets. Promote compliance with GDPR, fundraising regulations, and best practice in supporter care. Some evening and weekend working, to include travel, will likely be required. Essential Skills & Experience 5+ years experience in a comparable role ideally focused on individual giving. Working knowledge of regulations including GDPR and the Code of Fundraising Practice. Experience of using charity CRM systems Excellent copy writing and communication skills A passion for animal welfare A strong team player Excellent attention to detail and pride in delivering high-quality work. Proficient in Microsoft packages - Word, Excel, and PowerPoint The ability and willingness to work flexible hours, including evenings and weekends occasionally when the charity requires. The right to work in the UK Desired Skills & Experience Examples of leading on one off and regular giving appeals using direct mail and digital channels. Experience of developing a stewardship programme to retain existing supporters. Experience in community, in memory and legacy fundraising. A recognised fundraising or marketing qualification A full UK drivers licence
Prospectus
Public Fundraising Manager - Appeals and Acquisition
Prospectus
Prospectus is excited to be working with the our client l to help them recruit for a Public Fundraising Manager - Appeals and Acquisition to join their team. The organisation is a leading charity working with refugees and people seeking asylum in the UK. Founded in 1951 following the creation of the UN Refugee Convention, they exist to support and empower people who have fled conflict, violence and persecution in order to rebuild their lives here in the UK. They work with over 14,000 women, men and children each year who are desperately seeking safety. The role is offered on a permanent flexible full-time basis with a salary of £46,852 - £51,228 per annum with flexible hybrid working arrangements between home and their Stratford office. The post holder is responsible for leading individual giving and engagement programmes through direct marketing and supporter care. They will shape and deliver multi-year supporter acquisition and growth strategies and budgets, ensuring sustainable income and engagement. Operating as a key Manager within Public Fundraising, the role balances acquisition with innovation, maximising supporter numbers and value while amplifying positive narratives about refugees. They are looking for someone with demonstrable experience of managing individual giving fundraising appeals and acquisition programmes, including budgeting, forecasting, data management, campaign planning and delivery. They are looking for a candidate with demonstrable experience using online and offline channels to recruit, retain and grow existing supporter bases and new audiences. The ideal candidate will have an interest in refugee and asylum issues and commitment to learning more. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Jan 16, 2026
Full time
Prospectus is excited to be working with the our client l to help them recruit for a Public Fundraising Manager - Appeals and Acquisition to join their team. The organisation is a leading charity working with refugees and people seeking asylum in the UK. Founded in 1951 following the creation of the UN Refugee Convention, they exist to support and empower people who have fled conflict, violence and persecution in order to rebuild their lives here in the UK. They work with over 14,000 women, men and children each year who are desperately seeking safety. The role is offered on a permanent flexible full-time basis with a salary of £46,852 - £51,228 per annum with flexible hybrid working arrangements between home and their Stratford office. The post holder is responsible for leading individual giving and engagement programmes through direct marketing and supporter care. They will shape and deliver multi-year supporter acquisition and growth strategies and budgets, ensuring sustainable income and engagement. Operating as a key Manager within Public Fundraising, the role balances acquisition with innovation, maximising supporter numbers and value while amplifying positive narratives about refugees. They are looking for someone with demonstrable experience of managing individual giving fundraising appeals and acquisition programmes, including budgeting, forecasting, data management, campaign planning and delivery. They are looking for a candidate with demonstrable experience using online and offline channels to recruit, retain and grow existing supporter bases and new audiences. The ideal candidate will have an interest in refugee and asylum issues and commitment to learning more. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Kidney Research UK
Individual giving acquisition officer
Kidney Research UK
Individual giving acquisition officer Location : Contracted to our Peterborough office with the flexibility for hybrid working Salary: £27,000 - £30,000 depending on experience Full time: 37.5 hours per week Benefits : We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Closing date: Tuesday 10 February 2026 Telephone interviews will be held week commencing 16 February 2026 Interviews will be held week commencing 23 February 2026 in Peterborough No agencies please Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. We are recruiting an individual giving acquisition officer to support the individual giving acquisition manager in the planning, delivery and analysis of acquisition campaigns through a range of products and channels which aim to support the ambitious growth of our strategy. You will have previous experience in a marketing role, with a proven track record in delivering end to end marketing campaigns. With experience in data segmentation and analysis, you will be able to work to tight deadlines, producing work of a high standard, with excellent attention to detail. You will be creative with excellent verbal and written communication skills. In addition, you will be a team player who demonstrates our values of bravery, passion, ambition and urgency and play a key role in generating our ambitious income target for the financial year. If you are interested in the position, please complete the online application form and submit together with your CV. We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. About Kidney Research UK: Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever. At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments. Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority. Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity. Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person - the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease. You may have experience of the following: Individual Giving Officer, Donor Acquisition Officer, Fundraising Acquisition Officer, Supporter Recruitment Officer, Direct Marketing Officer, Individual Giving Campaigns Officer, Donor Development Officer, Fundraising Marketing Officer, Acquisition and Retention Officer, Individual Giving Executive, Charity, Charities, Third Sector, Not for Profit, NFP, etc. REF-
Jan 16, 2026
Full time
Individual giving acquisition officer Location : Contracted to our Peterborough office with the flexibility for hybrid working Salary: £27,000 - £30,000 depending on experience Full time: 37.5 hours per week Benefits : We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Closing date: Tuesday 10 February 2026 Telephone interviews will be held week commencing 16 February 2026 Interviews will be held week commencing 23 February 2026 in Peterborough No agencies please Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. We are recruiting an individual giving acquisition officer to support the individual giving acquisition manager in the planning, delivery and analysis of acquisition campaigns through a range of products and channels which aim to support the ambitious growth of our strategy. You will have previous experience in a marketing role, with a proven track record in delivering end to end marketing campaigns. With experience in data segmentation and analysis, you will be able to work to tight deadlines, producing work of a high standard, with excellent attention to detail. You will be creative with excellent verbal and written communication skills. In addition, you will be a team player who demonstrates our values of bravery, passion, ambition and urgency and play a key role in generating our ambitious income target for the financial year. If you are interested in the position, please complete the online application form and submit together with your CV. We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. About Kidney Research UK: Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever. At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments. Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority. Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity. Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person - the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease. You may have experience of the following: Individual Giving Officer, Donor Acquisition Officer, Fundraising Acquisition Officer, Supporter Recruitment Officer, Direct Marketing Officer, Individual Giving Campaigns Officer, Donor Development Officer, Fundraising Marketing Officer, Acquisition and Retention Officer, Individual Giving Executive, Charity, Charities, Third Sector, Not for Profit, NFP, etc. REF-
Citizen Zoo
Membership Growth & Engagement Manager
Citizen Zoo
Membership Growth & Engagement Manager (Direct Debit Membership) Job details: London (Hybrid / Field-based across Greater London) Fundraising & Membership Growth Fixed-term: 12 months with opportunity to renew, dependant on performance. Salary: £40,000 Who we are: We want to create a world filled with wildlife, and we do this through pioneering community engagement and Rewilding Our Future. For us, rewilding is about rewilding people as well as rewilding nature, reconnecting communities to the natural world and restoring functional ecosystems through habitat restoration and species reintroductions. From our work to reintroduce beavers to London for the first time in 400 years, to restoring river catchments with water voles, we focus on interventions that create real ecological change on the ground. We support landscape-scale recovery too, from bringing back iconic species such as white storks and working on wider habitat restoration across East Anglia. The need To grow Citizen Zoo sustainably, we need to grow our secure unrestricted income. Our monthly, direct debit membership currently brings in around £10k per year, and we re aiming to grow this towards £60K per year within the first 12 months (or 1,000 equivalent members), through improved digital acquisition, better retention, and a strong on-the-ground recruitment presence across London. Who you are You are an adaptable, entrepreneurial fundraiser/marketer who loves turning public interest into long-term support. You are equally comfortable improving a digital join journey and writing supporter comms, and getting out in the field, setting up a stand at events, speaking to the public and signing people up to monthly direct debits. You thrive working independently, you re confident working to targets, and you use data to learn fast and improve performance. You re motivated by building something that compounds: a membership base that grows every month and funds rewilding for years to come. The Team & The Role We re a not-for-profit social enterprise with a team who mostly work from home in London. You ll work as part of this remote team from home, our shared desk spaces in central London, and out on the ground at events, partner venues and project sites across the city and beyond. You ll work closely with delivery and communications colleagues to turn audiences (visitors, volunteers, event attendees, online supporters) into loyal members, and ensure members receive a positive, joined-up experience that retains them long term. What you ll do You will own and deliver a data-led membership growth plan that increases acquisition, improves retention, and grows member value (including upgrades from £3 £5/month over time). You ll sharpen Citizen Zoo s membership proposition so it clearly connects supporters to our impact, and you ll turn that into campaigns and activity that consistently convert interest into monthly direct debits. Digitally, you ll create and optimise the online join journey (landing pages, forms and messaging) and run recruitment activity across email and social. You ll work with agency partners to plan and launch Meta and/or Google campaigns, shape and iterate creative, manage a monthly marketing budget, and improve cost-per-join and conversion rates through ongoing performance monitoring. For retention, you ll build joined-up supporter journeys from welcome/onboarding through impact updates, renewal/retention thorough engagement and exclusive membership offerings, upgrade prompts and lapsed reactivation. You ll use segmentation and insight to keep communications relevant, strengthen the member experience, and reduce churn. On the ground, you ll lead in-person recruitment across Greater London at events, fairs, community days and partner sites, setting up an effective stand, engaging the public, and signing people up to direct debit. You ll keep improving the recruitment kit (scripts, FAQs, signage, QR codes and follow-up journeys) and coordinate volunteer/colleague support when needed. Ideal candidates will also focus on lifetime value (LTV) of supporting members and as such be able to work towards an appropriate cost-per-acquisition target (CPA). Minimum requirements Full UK driving licence (hard requirement), candidates will not be considered without one (please ensure you list this on your CV). Demonstrable experience growing income or supporters through membership, regular giving, direct marketing, subscriptions, fundraising, or performance marketing. Experience delivering campaigns across digital channels (email/social), and using data/insight to improve results. Confidence in communicating with the public, including proactively starting conversations and handling objections. Strong organisational skills and ability to manage multiple workstreams independently. Willingness to travel across Greater London and work occasional evenings/weekends (time off in lieu provided). Preferred requirements Experience managing a membership scheme (acquisition + retention) with clear performance targets. Experience using a CRM or ticketing/membership platform (e.g., Hubspot, Salesforce, Spektrix, Tessitura or similar). Experience running or supporting face-to-face fundraising/membership recruitment at events. Experience managing external suppliers (design/print/digital) and working with paid social agencies. Understanding of GDPR-consistent supporter communications and supporter care best practice. Success measures (first year) In your first 12 months, success will look like building a repeatable membership growth engine that consistently brings in new direct debits through a combination of digital campaigns and in-person recruitment, while improving retention so income compounds over time. You will be expected to help grow membership income from around £10k/year towards £60K/year, supported by clear monthly targets, a functioning reporting dashboard, and evidence-based optimisation of messaging, channels, and supporter journeys. You ll also put in place a retention programme that reduces churn and increases lifetime value, so membership becomes a reliable, scalable source of unrestricted funding for Citizen Zoo s rewilding work. Working Hours At Citizen Zoo we have standard working hours from 09 30, but team members can start earlier or later if agreed with your line manager. This role will require occasional evening and weekend work, particularly around events and recruitment opportunities, and this is given back as time off in lieu. Location Must be able to travel regularly across all of London, and across other parts of Greater London, to deliver events and recruitment activity. Benefits In return for your enthusiasm and expertise, we ll reward you with a competitive salary and an enviable range of benefits including 24 days holiday a year (with the option to buy more days) that rises by one day per year of service after your initial 5 years at Citizen Zoo, as well as pension and life assurance. Perks Subsidised gym membership, social events and parties, and a day off for your birthday. We re proud to offer progressive and flexible working practices designed to give you the work-life balance you need. Application Timelines & Deadline Please submit your application by 23:59 on 15th Feb Review week: From 16th to 22nd Feb Invitation to Interview: by Friday 27th Feb Interviews: Friday 6th March
Jan 16, 2026
Full time
Membership Growth & Engagement Manager (Direct Debit Membership) Job details: London (Hybrid / Field-based across Greater London) Fundraising & Membership Growth Fixed-term: 12 months with opportunity to renew, dependant on performance. Salary: £40,000 Who we are: We want to create a world filled with wildlife, and we do this through pioneering community engagement and Rewilding Our Future. For us, rewilding is about rewilding people as well as rewilding nature, reconnecting communities to the natural world and restoring functional ecosystems through habitat restoration and species reintroductions. From our work to reintroduce beavers to London for the first time in 400 years, to restoring river catchments with water voles, we focus on interventions that create real ecological change on the ground. We support landscape-scale recovery too, from bringing back iconic species such as white storks and working on wider habitat restoration across East Anglia. The need To grow Citizen Zoo sustainably, we need to grow our secure unrestricted income. Our monthly, direct debit membership currently brings in around £10k per year, and we re aiming to grow this towards £60K per year within the first 12 months (or 1,000 equivalent members), through improved digital acquisition, better retention, and a strong on-the-ground recruitment presence across London. Who you are You are an adaptable, entrepreneurial fundraiser/marketer who loves turning public interest into long-term support. You are equally comfortable improving a digital join journey and writing supporter comms, and getting out in the field, setting up a stand at events, speaking to the public and signing people up to monthly direct debits. You thrive working independently, you re confident working to targets, and you use data to learn fast and improve performance. You re motivated by building something that compounds: a membership base that grows every month and funds rewilding for years to come. The Team & The Role We re a not-for-profit social enterprise with a team who mostly work from home in London. You ll work as part of this remote team from home, our shared desk spaces in central London, and out on the ground at events, partner venues and project sites across the city and beyond. You ll work closely with delivery and communications colleagues to turn audiences (visitors, volunteers, event attendees, online supporters) into loyal members, and ensure members receive a positive, joined-up experience that retains them long term. What you ll do You will own and deliver a data-led membership growth plan that increases acquisition, improves retention, and grows member value (including upgrades from £3 £5/month over time). You ll sharpen Citizen Zoo s membership proposition so it clearly connects supporters to our impact, and you ll turn that into campaigns and activity that consistently convert interest into monthly direct debits. Digitally, you ll create and optimise the online join journey (landing pages, forms and messaging) and run recruitment activity across email and social. You ll work with agency partners to plan and launch Meta and/or Google campaigns, shape and iterate creative, manage a monthly marketing budget, and improve cost-per-join and conversion rates through ongoing performance monitoring. For retention, you ll build joined-up supporter journeys from welcome/onboarding through impact updates, renewal/retention thorough engagement and exclusive membership offerings, upgrade prompts and lapsed reactivation. You ll use segmentation and insight to keep communications relevant, strengthen the member experience, and reduce churn. On the ground, you ll lead in-person recruitment across Greater London at events, fairs, community days and partner sites, setting up an effective stand, engaging the public, and signing people up to direct debit. You ll keep improving the recruitment kit (scripts, FAQs, signage, QR codes and follow-up journeys) and coordinate volunteer/colleague support when needed. Ideal candidates will also focus on lifetime value (LTV) of supporting members and as such be able to work towards an appropriate cost-per-acquisition target (CPA). Minimum requirements Full UK driving licence (hard requirement), candidates will not be considered without one (please ensure you list this on your CV). Demonstrable experience growing income or supporters through membership, regular giving, direct marketing, subscriptions, fundraising, or performance marketing. Experience delivering campaigns across digital channels (email/social), and using data/insight to improve results. Confidence in communicating with the public, including proactively starting conversations and handling objections. Strong organisational skills and ability to manage multiple workstreams independently. Willingness to travel across Greater London and work occasional evenings/weekends (time off in lieu provided). Preferred requirements Experience managing a membership scheme (acquisition + retention) with clear performance targets. Experience using a CRM or ticketing/membership platform (e.g., Hubspot, Salesforce, Spektrix, Tessitura or similar). Experience running or supporting face-to-face fundraising/membership recruitment at events. Experience managing external suppliers (design/print/digital) and working with paid social agencies. Understanding of GDPR-consistent supporter communications and supporter care best practice. Success measures (first year) In your first 12 months, success will look like building a repeatable membership growth engine that consistently brings in new direct debits through a combination of digital campaigns and in-person recruitment, while improving retention so income compounds over time. You will be expected to help grow membership income from around £10k/year towards £60K/year, supported by clear monthly targets, a functioning reporting dashboard, and evidence-based optimisation of messaging, channels, and supporter journeys. You ll also put in place a retention programme that reduces churn and increases lifetime value, so membership becomes a reliable, scalable source of unrestricted funding for Citizen Zoo s rewilding work. Working Hours At Citizen Zoo we have standard working hours from 09 30, but team members can start earlier or later if agreed with your line manager. This role will require occasional evening and weekend work, particularly around events and recruitment opportunities, and this is given back as time off in lieu. Location Must be able to travel regularly across all of London, and across other parts of Greater London, to deliver events and recruitment activity. Benefits In return for your enthusiasm and expertise, we ll reward you with a competitive salary and an enviable range of benefits including 24 days holiday a year (with the option to buy more days) that rises by one day per year of service after your initial 5 years at Citizen Zoo, as well as pension and life assurance. Perks Subsidised gym membership, social events and parties, and a day off for your birthday. We re proud to offer progressive and flexible working practices designed to give you the work-life balance you need. Application Timelines & Deadline Please submit your application by 23:59 on 15th Feb Review week: From 16th to 22nd Feb Invitation to Interview: by Friday 27th Feb Interviews: Friday 6th March

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