Adullam Social Enterprises C.I.C
Chesterfield, Derbyshire
ASE Recruitment are specialist recruiters in the social housing and social care sectors providing temporary staffing to work within a variety of 24 hour supported accommodation services and floating support services for Housing Associations and Charities across the Northwest, Midlands, and Derbyshire. We are currently recruiting a Tenancy Sustainment Officer to support young people living in supp click apply for full job details
Mar 11, 2026
Seasonal
ASE Recruitment are specialist recruiters in the social housing and social care sectors providing temporary staffing to work within a variety of 24 hour supported accommodation services and floating support services for Housing Associations and Charities across the Northwest, Midlands, and Derbyshire. We are currently recruiting a Tenancy Sustainment Officer to support young people living in supp click apply for full job details
Tenant Liaison Officer - Energy and Planning Employer: Location: Bury, BL9 0SW Pay: Competitive Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 05/04/2026 About this job . Team Housing Property Services About the role This is a n exciting opportunity to make a difference to people living in Bury. If you c are about people you can make a big difference by joining the Housing Property Team. Working on a 12 month fixed term contract within the Energy Team and Planning Team to help us provide excellent customer care and shape safer, smarter, low carbon , quality homes for the future. As our Tenant Liaison Officer you will play key role in communicati ng with our residents, making appointments , ensuring access is gained, getting to know our tenants and monitoring, reporting and updat ing records using our QL database . You must be tenant focussed supporting both teams enabling us to plan and deliver long-term energy improvement schemes investment programmes and maximise external grant funding. All so we can demonstrate that we are i mproving homes and ensur ing compliance with the Decent Homes Standard , Minimum Energy Efficiency Standards , Net Zero Low Carbon targes and other regulatory standards. We are looking for someone with passion and enthusiasm for customer care and working with people within the public sector housing and retrofit projects. Collecting accurate data on tenants. Support the development of our asset management strategy and investment planning through planning appointments and monitoring and enabling access. Assist in maintaining and updating an asset database using relevant software including Lifespan and QL and energy software systems. Liaise with residents, contractors and colleagues to ensure efficient access and communication during surveys. Assist with delivery of energy schemes, documentation and handovers. Have experience of tenant liaison. Promotion of activities and raising awareness of good work, including collecting compliments. Team dynamics: The Energy Team has a Home Energy Manager supported by a Building Surveyor, Home Energy Officer and the Technical Energy Officer. The Planning Team has a Stock Investment Manager, Data Analysis, Stock Condition Surveyors and Stock Investment Officers. You will report to the Home Energy Manager and will work with the Planning Team, and with the wider supportive and collaborative Property Services Team Delivering the Capital Investment Programme. Location Bury 6 Knowsley Place, hybrid working 2 days in the office , working in the community, on site and home. What you are looking for in candidates (key strengths and experience) Experience in Tenant liaison or customer service. Knowledge of public sector housing. Familiarity with customer care software such as QL. Strong attention to detail and excellent record keeping skills. Good communication, interpersonal skills and written skills. Fixed term contract for 12 months, normal hours of work are 37 hours per week based around the usual business working week. Dependent on service requirements, you may be required to work on a rota basis carrying out evening and weekend appointments to help us ensure our housing team is able to meet the needs of residents with limited daytime availability. About Bury The Council is committed to safeguarding and promoting the welfare or children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service. In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted. As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way. We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria. Next Steps For a friendly chat please contact Fiona Hill Home Energy Manager on Interviews will be held on week commencing 7th April 2026 Supporting Documents
Mar 11, 2026
Full time
Tenant Liaison Officer - Energy and Planning Employer: Location: Bury, BL9 0SW Pay: Competitive Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 05/04/2026 About this job . Team Housing Property Services About the role This is a n exciting opportunity to make a difference to people living in Bury. If you c are about people you can make a big difference by joining the Housing Property Team. Working on a 12 month fixed term contract within the Energy Team and Planning Team to help us provide excellent customer care and shape safer, smarter, low carbon , quality homes for the future. As our Tenant Liaison Officer you will play key role in communicati ng with our residents, making appointments , ensuring access is gained, getting to know our tenants and monitoring, reporting and updat ing records using our QL database . You must be tenant focussed supporting both teams enabling us to plan and deliver long-term energy improvement schemes investment programmes and maximise external grant funding. All so we can demonstrate that we are i mproving homes and ensur ing compliance with the Decent Homes Standard , Minimum Energy Efficiency Standards , Net Zero Low Carbon targes and other regulatory standards. We are looking for someone with passion and enthusiasm for customer care and working with people within the public sector housing and retrofit projects. Collecting accurate data on tenants. Support the development of our asset management strategy and investment planning through planning appointments and monitoring and enabling access. Assist in maintaining and updating an asset database using relevant software including Lifespan and QL and energy software systems. Liaise with residents, contractors and colleagues to ensure efficient access and communication during surveys. Assist with delivery of energy schemes, documentation and handovers. Have experience of tenant liaison. Promotion of activities and raising awareness of good work, including collecting compliments. Team dynamics: The Energy Team has a Home Energy Manager supported by a Building Surveyor, Home Energy Officer and the Technical Energy Officer. The Planning Team has a Stock Investment Manager, Data Analysis, Stock Condition Surveyors and Stock Investment Officers. You will report to the Home Energy Manager and will work with the Planning Team, and with the wider supportive and collaborative Property Services Team Delivering the Capital Investment Programme. Location Bury 6 Knowsley Place, hybrid working 2 days in the office , working in the community, on site and home. What you are looking for in candidates (key strengths and experience) Experience in Tenant liaison or customer service. Knowledge of public sector housing. Familiarity with customer care software such as QL. Strong attention to detail and excellent record keeping skills. Good communication, interpersonal skills and written skills. Fixed term contract for 12 months, normal hours of work are 37 hours per week based around the usual business working week. Dependent on service requirements, you may be required to work on a rota basis carrying out evening and weekend appointments to help us ensure our housing team is able to meet the needs of residents with limited daytime availability. About Bury The Council is committed to safeguarding and promoting the welfare or children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service. In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted. As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way. We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria. Next Steps For a friendly chat please contact Fiona Hill Home Energy Manager on Interviews will be held on week commencing 7th April 2026 Supporting Documents
Overview Join our team as a Tenant Liaison Officer (TLO) to support communities and build strong tenant relationships across West Midlands sites. Employer: Wates Group Location: West Midlands - Social Housing / Maintenance Division - Liberty Salary: Competitive Closing date: 6 Apr 2026 Responsibilities Establish and manage the Tenant Liaison function across multiple sites. Attend regular meetings with tenants, site teams, and client representatives to maintain strong, transparent relationships. Provide a consistent, empathetic, and professional service to all tenants. Act as the escalation point for tenant complaints and ensure timely, effective resolution. Maintain clear, accurate records and updates within on site systems and databases. Support tenants through planned and responsive maintenance programmes, ensuring clear communication at every stage. On offer, undergo a Standard Disclosure and Barring Service (DBS) Check; other pre employment checks may apply. Qualifications Full UK driving licence and access to a personal vehicle. Previous experience as a Tenant Liaison Officer, Resident Liaison Officer, or a similar customer facing role within social housing or maintenance. Strong understanding of planned, responsive, internal, and external works. Excellent communication, organisational, and IT skills. Commitment to Fair Hiring We welcome applicants from all backgrounds. Any disclosed convictions will be assessed individually, and we do not discriminate based on criminal records. Some roles may require additional pre employment checks. About Wates Wates is one of the UK's leading family owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. Our Purpose - "reimagining places for people to thrive" - is supported by our three promises: Thriving places, Thriving planet, and Thriving people. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. Ready to Make a Real Impact? Apply now and join a team that values communication, community, and care.
Mar 11, 2026
Full time
Overview Join our team as a Tenant Liaison Officer (TLO) to support communities and build strong tenant relationships across West Midlands sites. Employer: Wates Group Location: West Midlands - Social Housing / Maintenance Division - Liberty Salary: Competitive Closing date: 6 Apr 2026 Responsibilities Establish and manage the Tenant Liaison function across multiple sites. Attend regular meetings with tenants, site teams, and client representatives to maintain strong, transparent relationships. Provide a consistent, empathetic, and professional service to all tenants. Act as the escalation point for tenant complaints and ensure timely, effective resolution. Maintain clear, accurate records and updates within on site systems and databases. Support tenants through planned and responsive maintenance programmes, ensuring clear communication at every stage. On offer, undergo a Standard Disclosure and Barring Service (DBS) Check; other pre employment checks may apply. Qualifications Full UK driving licence and access to a personal vehicle. Previous experience as a Tenant Liaison Officer, Resident Liaison Officer, or a similar customer facing role within social housing or maintenance. Strong understanding of planned, responsive, internal, and external works. Excellent communication, organisational, and IT skills. Commitment to Fair Hiring We welcome applicants from all backgrounds. Any disclosed convictions will be assessed individually, and we do not discriminate based on criminal records. Some roles may require additional pre employment checks. About Wates Wates is one of the UK's leading family owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. Our Purpose - "reimagining places for people to thrive" - is supported by our three promises: Thriving places, Thriving planet, and Thriving people. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. Ready to Make a Real Impact? Apply now and join a team that values communication, community, and care.
Be the face of reassurance. Be the voice of your community. Be the difference. Are you passionate about people? Proud of your community? Driven to make a positive and lasting impact? As a Police Community Support Officer, you'll be right at the heart of local neighbourhoods-highly visible, highly trusted, and highly valued. This is your chance to build genuine relationships, support the vulnerable, tackle the issues that matter, and help shape safer, stronger communities across Derbyshire. This role holds designated PCSO legal powers of enforcement in line with local force requirements to support the successful resolution, prevention, and deterrent of local crime. PCSOs are expected to respond to a wider range of non-criminal issues that contribute to vulnerability and safety within the community. They will be expected to act with discretion, making appropriate use of their designated powers and acting within force guidelines. We have PCSO vacancies across the county, and you'll be allocated a location upon appointment. Flexibility is important, as you may be asked to work in other areas based on operational demand. What you'll be doing In this varied, rewarding role, you will: Provide a visible, approachable uniformed presence-reassuring the public and helping build confidence in policing. Patrol on foot within your local area, identifying and addressing the problems that affect everyday life. Work closely with residents, schools, councils, housing associations and community groups to foster positive relationships. Support vulnerable individuals, defuse conflict, and deal with incidents you encounter while on patrol. Gather information, offer crime prevention advice, conduct house to house enquiries, and engage through local social media channels. Play an active role in long term community development and evidence based problem solving. This is not just a job-it's a commitment to improving the lives of others. The must haves Level 2 English (GCSE Grade 9 4) (A C) or equivalent, or able to use English Language to that standard. You must be 17 years old on application and 18 years old on appointment. You must be available to work between 8.00am and midnight, seven days a week. Willingness to patrol independently, including lone patrol on late shifts. You must have sufficient fitness to patrol the streets on foot or bicycle for long periods of time and in all weather conditions. What's in it for you? At Derbyshire Constabulary, we aim to create an environment that puts people first. We want you to feel supported in everything you do, so you can give your very best. What's more, we have a range of reward and benefits that if you join us you could enjoy. Salary and Shift Allowance £24,747 during the initial 8 week full time training period. £29,859 (including shift allowance and weekend enhancements) once training is complete. Successful applicants would normally be appointed on the bottom of the salary range (Exceptions may apply). You will receive 14% shift allowance after the initial 8-week training. You will work 25 weekend hours per month, for which you will receive an enhancement of 50%. Next Steps If we feel like a place where you can belong, we'd love to learn more about you. Please click apply to complete your application. To support you with your application we have provided some guidance to understand our recruitment process. Vacancy closes on Wednesday, 25 March 2026 at 23.55. Interview will be from 20 April to 7 May 2026. Who we are Here at Derbyshire Constabulary, Police doesn't have to mean patrolling the streets. Just as important as our uniformed officers is our strong team of professional and support staff working behind the scenes. It's these skilled people, people like you who contribute to the policing of Derbyshire. To understand how you can make Derbyshire safer together visit our careers website. We welcome applications from individuals from all backgrounds and encourage anyone who has considered a career in policing to apply. We're particularly keen to increase the number of females and candidates from black and minority ethnic communities and the LGBT community, so that we can truly reflect the communities that we serve in.
Mar 11, 2026
Full time
Be the face of reassurance. Be the voice of your community. Be the difference. Are you passionate about people? Proud of your community? Driven to make a positive and lasting impact? As a Police Community Support Officer, you'll be right at the heart of local neighbourhoods-highly visible, highly trusted, and highly valued. This is your chance to build genuine relationships, support the vulnerable, tackle the issues that matter, and help shape safer, stronger communities across Derbyshire. This role holds designated PCSO legal powers of enforcement in line with local force requirements to support the successful resolution, prevention, and deterrent of local crime. PCSOs are expected to respond to a wider range of non-criminal issues that contribute to vulnerability and safety within the community. They will be expected to act with discretion, making appropriate use of their designated powers and acting within force guidelines. We have PCSO vacancies across the county, and you'll be allocated a location upon appointment. Flexibility is important, as you may be asked to work in other areas based on operational demand. What you'll be doing In this varied, rewarding role, you will: Provide a visible, approachable uniformed presence-reassuring the public and helping build confidence in policing. Patrol on foot within your local area, identifying and addressing the problems that affect everyday life. Work closely with residents, schools, councils, housing associations and community groups to foster positive relationships. Support vulnerable individuals, defuse conflict, and deal with incidents you encounter while on patrol. Gather information, offer crime prevention advice, conduct house to house enquiries, and engage through local social media channels. Play an active role in long term community development and evidence based problem solving. This is not just a job-it's a commitment to improving the lives of others. The must haves Level 2 English (GCSE Grade 9 4) (A C) or equivalent, or able to use English Language to that standard. You must be 17 years old on application and 18 years old on appointment. You must be available to work between 8.00am and midnight, seven days a week. Willingness to patrol independently, including lone patrol on late shifts. You must have sufficient fitness to patrol the streets on foot or bicycle for long periods of time and in all weather conditions. What's in it for you? At Derbyshire Constabulary, we aim to create an environment that puts people first. We want you to feel supported in everything you do, so you can give your very best. What's more, we have a range of reward and benefits that if you join us you could enjoy. Salary and Shift Allowance £24,747 during the initial 8 week full time training period. £29,859 (including shift allowance and weekend enhancements) once training is complete. Successful applicants would normally be appointed on the bottom of the salary range (Exceptions may apply). You will receive 14% shift allowance after the initial 8-week training. You will work 25 weekend hours per month, for which you will receive an enhancement of 50%. Next Steps If we feel like a place where you can belong, we'd love to learn more about you. Please click apply to complete your application. To support you with your application we have provided some guidance to understand our recruitment process. Vacancy closes on Wednesday, 25 March 2026 at 23.55. Interview will be from 20 April to 7 May 2026. Who we are Here at Derbyshire Constabulary, Police doesn't have to mean patrolling the streets. Just as important as our uniformed officers is our strong team of professional and support staff working behind the scenes. It's these skilled people, people like you who contribute to the policing of Derbyshire. To understand how you can make Derbyshire safer together visit our careers website. We welcome applications from individuals from all backgrounds and encourage anyone who has considered a career in policing to apply. We're particularly keen to increase the number of females and candidates from black and minority ethnic communities and the LGBT community, so that we can truly reflect the communities that we serve in.
A fantastic opportunity has emerged for a Temporary Accommodation Officer to join one of Adecco's most improved public sector clients in West Sussex in a temporary vacancy for the next three months, working from their Haywards Heath office on a hybrid basis (3 days). A car driver/owner is essential for this role. This is a full time role for 37 hours per week (Monday to Friday) and you will be expected to: Carry out the daily operational duties required for the Council's temporary accommodation including private rented and supported accommodation managed by other providers Proactively develop links and positive working relationships with providers of temporary accommodation to increase the supply of suitable cost-effective temporary accommodation properties to clients of the Housing Options Team. Carry out visual property inspections (condition, safety checks etc.) of all temporary accommodation used to assess the suitability of the properties and make recommendations where remedial works are required and ensure that they comply with all gas, carbon monoxide, electrical and fire safety requirements and have Public Liability Insurance. Deal with office administration, answering queries and ensuring all relevant paperwork is kept up to date and procedures followed to ensure the smooth running of the accommodation service. Assist residents/customers with maintaining their accommodation. Sign up all new households for allocated accommodation, completing associated paperwork and providing details of licence agreement to residents. Assist with the completion of Housing Benefit applications and check that forms are completed correctly as well as supporting documents to ensure a valid claim. Carry out risk assessments for all new residents, to ensure the correct allocation of accommodation. Work alongside the Housing Options team in the discharging of duties owed under the Homelessness legislation. Experience of dealing with difficult customers in a face to face setting, as well as having a sound knowledge of homelessness would be a real advantage for this post, as would experience of using Home Connections / Hope. Only applicants who feel they meet the above criteria and can start on short notice (1-2 weeks maximum) need apply, as our client is keen to hire for this role as soon as possible.
Mar 10, 2026
Seasonal
A fantastic opportunity has emerged for a Temporary Accommodation Officer to join one of Adecco's most improved public sector clients in West Sussex in a temporary vacancy for the next three months, working from their Haywards Heath office on a hybrid basis (3 days). A car driver/owner is essential for this role. This is a full time role for 37 hours per week (Monday to Friday) and you will be expected to: Carry out the daily operational duties required for the Council's temporary accommodation including private rented and supported accommodation managed by other providers Proactively develop links and positive working relationships with providers of temporary accommodation to increase the supply of suitable cost-effective temporary accommodation properties to clients of the Housing Options Team. Carry out visual property inspections (condition, safety checks etc.) of all temporary accommodation used to assess the suitability of the properties and make recommendations where remedial works are required and ensure that they comply with all gas, carbon monoxide, electrical and fire safety requirements and have Public Liability Insurance. Deal with office administration, answering queries and ensuring all relevant paperwork is kept up to date and procedures followed to ensure the smooth running of the accommodation service. Assist residents/customers with maintaining their accommodation. Sign up all new households for allocated accommodation, completing associated paperwork and providing details of licence agreement to residents. Assist with the completion of Housing Benefit applications and check that forms are completed correctly as well as supporting documents to ensure a valid claim. Carry out risk assessments for all new residents, to ensure the correct allocation of accommodation. Work alongside the Housing Options team in the discharging of duties owed under the Homelessness legislation. Experience of dealing with difficult customers in a face to face setting, as well as having a sound knowledge of homelessness would be a real advantage for this post, as would experience of using Home Connections / Hope. Only applicants who feel they meet the above criteria and can start on short notice (1-2 weeks maximum) need apply, as our client is keen to hire for this role as soon as possible.
Full time, but part time will be considered. 6 month fixed terms contract. Workspace On Site About the Role We have an exciting opportunity for a Resident Liaison Officer to join the Norwich City Service Limited (NCSL) team for a 6 month fixed term contract. If you have a strong customer service background, empathetic, and thrive in a fast-paced environment, we would love to hear from you. About the role: This role is all about delivering a positive, reassuring experience for residents by being their main point of contact throughout surveys, inspections, and damp related remedial works. You'll keep tenants fully informed, arrange and confirm appointments, address concerns with empathy, and build strong relationships that support smooth access and cooperation. A key part of the job is identifying and supporting vulnerable residents, working with housing teams and support services to ensure their needs are met. You'll coordinate closely with surveyors, contractors, and Norwich City Council teams to keep schedules on track, monitor progress, and resolve issues quickly. Accurate record keeping, clear reporting, and a commitment to professionalism, respect, safeguarding, and high quality customer service are essential to ensuring residents feel safe, heard, and well supported throughout the process. This role suits someone with solid experience in housing related, customer facing work who can deliver excellent service both remotely and in residents' homes. You'll bring strong communication skills, the ability to explain processes clearly, and the confidence to handle complaints and resolve issues calmly. Success in the role relies on being highly organised, managing multiple appointments and resident needs at once, and keeping accurate records. Empathy, patience, and the ability to build trust with people from diverse backgrounds are essential, along with a proactive, reliable approach. Experience in social housing, repairs, maintenance, or construction, plus knowledge of damp, surveys, safeguarding, or supporting vulnerable residents, would be an advantage. Why Choose Us? Living Wage Employer Cycle to Work Scheme Supportive and inclusive environment and culture Employee Assistant Support and Occupational Health Commitment to learning and development 25 days annual leave, rising by a day each year until 30 days is reached. Plus 8 bank holidays and a Christmas shut down period. This role is for 37 hours per week, but to ensure flexibility and promote an inclusive workplace part time hours or a job share agreement will be considered. Closing Date: Sunday 22nd March 2026 - please note this vacancy may close earlier if a high number of applications have been received. Please note if you have not heard from us within 2 weeks of the closing date, your application has been unsuccessful. Requirements Full UK driving licence Strong background in customer service, housing, resident liaison, community support, or similar people facing roles. Confidence in handling complaints, resolving conflicts, and de escalating challenging situations. About the Company Responsible for key operational delivery and maintenance of Norwich city's streets, parks and properties by utilising all of the services that our environmental and building repairs teams have to offer. We locally employ over 300 people with plans of continuous growth, aligned with high aspirations of excellent service delivery. Additionally, we also cater for various private businesses and residents across the city. NCSL's mission is to deliver efficient and effective environmental and building maintenance services, always putting the customer first, protecting the quality of the environment while embracing our company values and behaviours to enhance the lives of the Norwich community. Our aim is to create a more inclusive environment that truly balances purpose and culture; one that considers the impact of their decisions on the community and employees. We are passionate about the services we deliver and strive to have a work setting where our company values of accountability, respect and equality are at our core. Our industry has traditionally attracted more men - and we're changing that! We actively encourage applications from women
Mar 10, 2026
Full time
Full time, but part time will be considered. 6 month fixed terms contract. Workspace On Site About the Role We have an exciting opportunity for a Resident Liaison Officer to join the Norwich City Service Limited (NCSL) team for a 6 month fixed term contract. If you have a strong customer service background, empathetic, and thrive in a fast-paced environment, we would love to hear from you. About the role: This role is all about delivering a positive, reassuring experience for residents by being their main point of contact throughout surveys, inspections, and damp related remedial works. You'll keep tenants fully informed, arrange and confirm appointments, address concerns with empathy, and build strong relationships that support smooth access and cooperation. A key part of the job is identifying and supporting vulnerable residents, working with housing teams and support services to ensure their needs are met. You'll coordinate closely with surveyors, contractors, and Norwich City Council teams to keep schedules on track, monitor progress, and resolve issues quickly. Accurate record keeping, clear reporting, and a commitment to professionalism, respect, safeguarding, and high quality customer service are essential to ensuring residents feel safe, heard, and well supported throughout the process. This role suits someone with solid experience in housing related, customer facing work who can deliver excellent service both remotely and in residents' homes. You'll bring strong communication skills, the ability to explain processes clearly, and the confidence to handle complaints and resolve issues calmly. Success in the role relies on being highly organised, managing multiple appointments and resident needs at once, and keeping accurate records. Empathy, patience, and the ability to build trust with people from diverse backgrounds are essential, along with a proactive, reliable approach. Experience in social housing, repairs, maintenance, or construction, plus knowledge of damp, surveys, safeguarding, or supporting vulnerable residents, would be an advantage. Why Choose Us? Living Wage Employer Cycle to Work Scheme Supportive and inclusive environment and culture Employee Assistant Support and Occupational Health Commitment to learning and development 25 days annual leave, rising by a day each year until 30 days is reached. Plus 8 bank holidays and a Christmas shut down period. This role is for 37 hours per week, but to ensure flexibility and promote an inclusive workplace part time hours or a job share agreement will be considered. Closing Date: Sunday 22nd March 2026 - please note this vacancy may close earlier if a high number of applications have been received. Please note if you have not heard from us within 2 weeks of the closing date, your application has been unsuccessful. Requirements Full UK driving licence Strong background in customer service, housing, resident liaison, community support, or similar people facing roles. Confidence in handling complaints, resolving conflicts, and de escalating challenging situations. About the Company Responsible for key operational delivery and maintenance of Norwich city's streets, parks and properties by utilising all of the services that our environmental and building repairs teams have to offer. We locally employ over 300 people with plans of continuous growth, aligned with high aspirations of excellent service delivery. Additionally, we also cater for various private businesses and residents across the city. NCSL's mission is to deliver efficient and effective environmental and building maintenance services, always putting the customer first, protecting the quality of the environment while embracing our company values and behaviours to enhance the lives of the Norwich community. Our aim is to create a more inclusive environment that truly balances purpose and culture; one that considers the impact of their decisions on the community and employees. We are passionate about the services we deliver and strive to have a work setting where our company values of accountability, respect and equality are at our core. Our industry has traditionally attracted more men - and we're changing that! We actively encourage applications from women
Property Manager & Estate Administrator We have an exciting opportunity for a Property Manager & Estates Administrator to join a fantastic charity and oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes. Position: Property Manager & Estate Administrator Location: Quenington, Gloucestershire - with scope for occasional hybrid working. Salary: £29,000 - £33,000 Contract: Permanent, Full time (35 hours per week) Closing Date: Wednesday 11 March 2026 at 23:59pm About the role: As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. You will provide general estate management administration and working closely with the Managing Agents and Finance team you will drive improvements in property management. The role involves completing timely rent reviews within the residential portfolio, as well as effectively managing debt levels, minimising void periods, maintaining strict compliance with regulatory standards, and efficiently overseeing repairs and maintenance within budget constraints. The role offers a blend of administrative duties and engagement with various stakeholders across the estates, playing a pivotal role in ensuring efficient operation, by offering day-to-day support to the Managing Agents. About you: We are seeking a motivated and results-driven individual, with excellent organisational skills to take on this interesting and varied role. You will also need to bring with you the following experience: Essential Skills and Knowledge: Proven experience in property, lettings or tenancy management, ideally within a rural or estate setting Strong knowledge of property legislation and regulatory requirements, with ability to stay updated Excellent written and verbal communication skills with a diplomatic and personable approach Highly organised with strong attention to detail and effective multitasking abilities Proficient in Microsoft Office and property management software (e.g. Landmark) Skilled in negotiation, problem-solving and managing tenant and contractor relationships Collaborative team player with a solution-focused mind-set and a proactive approach Discreet, professional and capable of handling sensitive situations with maturity and integrity If you feel you have the relevant skills and background, we would love to hear from you! About the organisation: The charity's mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment. They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks. Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact. Other roles you may have experience of could include: Tenant Liaison Officer, Tenancy Management Officer, Estates Management, Property Manager, Head of Estates, Tenancy Solutions Officer, Lead Tenancy Officer, Housing Management Officer, Tenancy and Estates Manager, Housing Officer, Land & Property Officer, Property Service Manager, Property Management Assistant, Lettings Officer, Property Compliance Officer, etc. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Mar 10, 2026
Full time
Property Manager & Estate Administrator We have an exciting opportunity for a Property Manager & Estates Administrator to join a fantastic charity and oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes. Position: Property Manager & Estate Administrator Location: Quenington, Gloucestershire - with scope for occasional hybrid working. Salary: £29,000 - £33,000 Contract: Permanent, Full time (35 hours per week) Closing Date: Wednesday 11 March 2026 at 23:59pm About the role: As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. You will provide general estate management administration and working closely with the Managing Agents and Finance team you will drive improvements in property management. The role involves completing timely rent reviews within the residential portfolio, as well as effectively managing debt levels, minimising void periods, maintaining strict compliance with regulatory standards, and efficiently overseeing repairs and maintenance within budget constraints. The role offers a blend of administrative duties and engagement with various stakeholders across the estates, playing a pivotal role in ensuring efficient operation, by offering day-to-day support to the Managing Agents. About you: We are seeking a motivated and results-driven individual, with excellent organisational skills to take on this interesting and varied role. You will also need to bring with you the following experience: Essential Skills and Knowledge: Proven experience in property, lettings or tenancy management, ideally within a rural or estate setting Strong knowledge of property legislation and regulatory requirements, with ability to stay updated Excellent written and verbal communication skills with a diplomatic and personable approach Highly organised with strong attention to detail and effective multitasking abilities Proficient in Microsoft Office and property management software (e.g. Landmark) Skilled in negotiation, problem-solving and managing tenant and contractor relationships Collaborative team player with a solution-focused mind-set and a proactive approach Discreet, professional and capable of handling sensitive situations with maturity and integrity If you feel you have the relevant skills and background, we would love to hear from you! About the organisation: The charity's mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment. They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks. Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact. Other roles you may have experience of could include: Tenant Liaison Officer, Tenancy Management Officer, Estates Management, Property Manager, Head of Estates, Tenancy Solutions Officer, Lead Tenancy Officer, Housing Management Officer, Tenancy and Estates Manager, Housing Officer, Land & Property Officer, Property Service Manager, Property Management Assistant, Lettings Officer, Property Compliance Officer, etc. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Adullam Social Enterprises C.I.C
Macclesfield, Cheshire
Tenancy Sustainment Officer - Macclesfield Macclesfield £25,389 per annum 37.5 hours per week Rota basis Enhanced DBS with Adult Barred List required ASE Recruitment are specialist recruiters in the social housing and social care sectors , providing temporary staffing to a variety of 24-hour supported accommodation and floating support services for Housing Associations and Charities a click apply for full job details
Mar 10, 2026
Seasonal
Tenancy Sustainment Officer - Macclesfield Macclesfield £25,389 per annum 37.5 hours per week Rota basis Enhanced DBS with Adult Barred List required ASE Recruitment are specialist recruiters in the social housing and social care sectors , providing temporary staffing to a variety of 24-hour supported accommodation and floating support services for Housing Associations and Charities a click apply for full job details
HOUSING SUPPORT OFFICER Role Overview: At Harbour we believe everyone has the right to live without abuse and we are looking for Housing Support Officers to provide housing management support to clients living in Harbour refuges and dispersed properties, with responsibility for all tenancy related matters. Successful candidates will ensure clients have a clear agreement for their tenancy, can live in a safe, clean and well maintained and secure environment. They will ensure that rents are received to secure the sustainability of the accommodation and work closely with our adult support teams who will be providing advice and support to these clients, helping them to prepare for independent living. This post is open to women only - in accordance with The Equality Act 2010, Schedule 9, Part 1 and successful applicants are subject to an Enhanced DBS check and satisfactory references. Harbour's Benefits: Salary up to £22,750 per annum Employer contribution Pension Scheme Annual leave - starting at 24 days plus public holidays, with rising enhancements for long service, as well a day off for your birthday Extensive and continuous training Opportunities for personal and career development We offer further employee benefits which are provided once you join our team Key Responsibilities: Provide a supportive and effective housing management service to clients living in Harbour properties. Work with support team colleagues to ensure a seamless service to clients living in Harbour properties. Ensure residents have an appropriate agreement to reside in the property and understand their obligations to pay rent and/or service charges. Oversee the collection of rent and service charges, maintaining accurate records. Liaise with the Finance team to ensure that rent records and income are reconciled and accurate. Ensure residents are supported to apply for any appropriate benefits or funding in conjunction with support team colleagues. Manage cases of rent/service charges in arrears in line with Harbour's rent protocol. Contribute to the annual review of rents and service charge settings. Maintain effective relationships with statutory authorities in relation to the payment of benefits. Ensure all communal areas within refuges and dispersed properties are well managed, welcoming, safe and clean. Ensure the programme of cleaning throughout communal and office areas of the refuge and dispersed properties. Facilitate the swift turnaround of empty units to minimise void periods and achieve income targets. About You: You'll be flexible, calm and engaging and have excellent people skills. You'll be well-organised and have the ability to work with initiative and show excellent attention to detail. You'll be provided with extensive and ongoing training within the role. You will need a full UK driving licence and access to a vehicle - mileage for business travel will be paid. Why Work at Harbour? Harbour has delivered needs-led services for over 50 years. Harbour holds Gold investor in People status. Become part of an organisation that values diversity and inclusivity. Our staff are empowered and encouraged to develop themselves to ensure the continuous improvement of our services. How to Apply: For a detailed Recruitment Pack including application form, please email or you can download an application form and documents from
Mar 09, 2026
Full time
HOUSING SUPPORT OFFICER Role Overview: At Harbour we believe everyone has the right to live without abuse and we are looking for Housing Support Officers to provide housing management support to clients living in Harbour refuges and dispersed properties, with responsibility for all tenancy related matters. Successful candidates will ensure clients have a clear agreement for their tenancy, can live in a safe, clean and well maintained and secure environment. They will ensure that rents are received to secure the sustainability of the accommodation and work closely with our adult support teams who will be providing advice and support to these clients, helping them to prepare for independent living. This post is open to women only - in accordance with The Equality Act 2010, Schedule 9, Part 1 and successful applicants are subject to an Enhanced DBS check and satisfactory references. Harbour's Benefits: Salary up to £22,750 per annum Employer contribution Pension Scheme Annual leave - starting at 24 days plus public holidays, with rising enhancements for long service, as well a day off for your birthday Extensive and continuous training Opportunities for personal and career development We offer further employee benefits which are provided once you join our team Key Responsibilities: Provide a supportive and effective housing management service to clients living in Harbour properties. Work with support team colleagues to ensure a seamless service to clients living in Harbour properties. Ensure residents have an appropriate agreement to reside in the property and understand their obligations to pay rent and/or service charges. Oversee the collection of rent and service charges, maintaining accurate records. Liaise with the Finance team to ensure that rent records and income are reconciled and accurate. Ensure residents are supported to apply for any appropriate benefits or funding in conjunction with support team colleagues. Manage cases of rent/service charges in arrears in line with Harbour's rent protocol. Contribute to the annual review of rents and service charge settings. Maintain effective relationships with statutory authorities in relation to the payment of benefits. Ensure all communal areas within refuges and dispersed properties are well managed, welcoming, safe and clean. Ensure the programme of cleaning throughout communal and office areas of the refuge and dispersed properties. Facilitate the swift turnaround of empty units to minimise void periods and achieve income targets. About You: You'll be flexible, calm and engaging and have excellent people skills. You'll be well-organised and have the ability to work with initiative and show excellent attention to detail. You'll be provided with extensive and ongoing training within the role. You will need a full UK driving licence and access to a vehicle - mileage for business travel will be paid. Why Work at Harbour? Harbour has delivered needs-led services for over 50 years. Harbour holds Gold investor in People status. Become part of an organisation that values diversity and inclusivity. Our staff are empowered and encouraged to develop themselves to ensure the continuous improvement of our services. How to Apply: For a detailed Recruitment Pack including application form, please email or you can download an application form and documents from
HOUSING SUPPORT OFFICER Role Overview: At Harbour we believe everyone has the right to live without abuse and we are looking for Housing Support Officers to provide housing management support to clients living in Harbour refuges and dispersed properties, with responsibility for all tenancy related matters. Successful candidates will ensure clients have a clear agreement for their tenancy, can live in a safe, clean and well maintained and secure environment. They will ensure that rents are received to secure the sustainability of the accommodation and work closely with our adult support teams who will be providing advice and support to these clients, helping them to prepare for independent living. This post is open to women only - in accordance with The Equality Act 2010, Schedule 9, Part 1 and successful applicants are subject to an Enhanced DBS check and satisfactory references. Harbour's Benefits: Salary up to £22,750 per annum Employer contribution Pension Scheme Annual leave - starting at 24 days plus public holidays, with rising enhancements for long service, as well a day off for your birthday Extensive and continuous training Opportunities for personal and career development We offer further employee benefits which are provided once you join our team Key Responsibilities: Provide a supportive and effective housing management service to clients living in Harbour properties. Work with support team colleagues to ensure a seamless service to clients living in Harbour properties. Ensure residents have an appropriate agreement to reside in the property and understand their obligations to pay rent and/or service charges. Oversee the collection of rent and service charges, maintaining accurate records. Liaise with the Finance team to ensure that rent records and income are reconciled and accurate. Ensure residents are supported to apply for any appropriate benefits or funding in conjunction with support team colleagues. Manage cases of rent/service charges in arrears in line with Harbour's rent protocol. Contribute to the annual review of rents and service charge settings. Maintain effective relationships with statutory authorities in relation to the payment of benefits. Ensure all communal areas within refuges and dispersed properties are well managed, welcoming, safe and clean. Ensure the programme of cleaning throughout communal and office areas of the refuge and dispersed properties. Facilitate the swift turnaround of empty units to minimise void periods and achieve income targets. About You: You'll be flexible, calm and engaging and have excellent people skills. You'll be well-organised and have the ability to work with initiative and show excellent attention to detail. You'll be provided with extensive and ongoing training within the role. You will need a full UK driving licence and access to a vehicle - mileage for business travel will be paid. Why Work at Harbour? Harbour has delivered needs-led services for over 50 years. Harbour holds Gold investor in People status. Become part of an organisation that values diversity and inclusivity. Our staff are empowered and encouraged to develop themselves to ensure the continuous improvement of our services. How to Apply: For a detailed Recruitment Pack including application form, please email or you can download an application form and documents from
Mar 09, 2026
Full time
HOUSING SUPPORT OFFICER Role Overview: At Harbour we believe everyone has the right to live without abuse and we are looking for Housing Support Officers to provide housing management support to clients living in Harbour refuges and dispersed properties, with responsibility for all tenancy related matters. Successful candidates will ensure clients have a clear agreement for their tenancy, can live in a safe, clean and well maintained and secure environment. They will ensure that rents are received to secure the sustainability of the accommodation and work closely with our adult support teams who will be providing advice and support to these clients, helping them to prepare for independent living. This post is open to women only - in accordance with The Equality Act 2010, Schedule 9, Part 1 and successful applicants are subject to an Enhanced DBS check and satisfactory references. Harbour's Benefits: Salary up to £22,750 per annum Employer contribution Pension Scheme Annual leave - starting at 24 days plus public holidays, with rising enhancements for long service, as well a day off for your birthday Extensive and continuous training Opportunities for personal and career development We offer further employee benefits which are provided once you join our team Key Responsibilities: Provide a supportive and effective housing management service to clients living in Harbour properties. Work with support team colleagues to ensure a seamless service to clients living in Harbour properties. Ensure residents have an appropriate agreement to reside in the property and understand their obligations to pay rent and/or service charges. Oversee the collection of rent and service charges, maintaining accurate records. Liaise with the Finance team to ensure that rent records and income are reconciled and accurate. Ensure residents are supported to apply for any appropriate benefits or funding in conjunction with support team colleagues. Manage cases of rent/service charges in arrears in line with Harbour's rent protocol. Contribute to the annual review of rents and service charge settings. Maintain effective relationships with statutory authorities in relation to the payment of benefits. Ensure all communal areas within refuges and dispersed properties are well managed, welcoming, safe and clean. Ensure the programme of cleaning throughout communal and office areas of the refuge and dispersed properties. Facilitate the swift turnaround of empty units to minimise void periods and achieve income targets. About You: You'll be flexible, calm and engaging and have excellent people skills. You'll be well-organised and have the ability to work with initiative and show excellent attention to detail. You'll be provided with extensive and ongoing training within the role. You will need a full UK driving licence and access to a vehicle - mileage for business travel will be paid. Why Work at Harbour? Harbour has delivered needs-led services for over 50 years. Harbour holds Gold investor in People status. Become part of an organisation that values diversity and inclusivity. Our staff are empowered and encouraged to develop themselves to ensure the continuous improvement of our services. How to Apply: For a detailed Recruitment Pack including application form, please email or you can download an application form and documents from
Tenant Liaison Officer - Halifax / Bradford Location: Halifax / Bradford Hours: Monday to Friday, 8:00am - 4:30pm Pay: £14.00 per hour + £10 per day car allowance + 25p per mile mileage Contract: Temporary Ongoing (Permanent Opportunity Available) We are currently recruiting for an experienced Tenant Liaison Officer to join a busy planned works team covering Halifax and Bradford. This Tenant Liaison Officer role is ideal for someone with previous experience in social housing, planned maintenance, refurbishment, or construction who thrives in a customer-facing environment. As a Tenant Liaison Officer (TLO), you will act as the main point of contact between tenants, residents, site teams, and contractors during housing improvement works. The successful Tenant Liaison Officer will ensure residents are informed, supported, and fully updated throughout the lifecycle of the project. Key Responsibilities: Acting as the dedicated Tenant Liaison Officer for residents undergoing planned works Contacting tenants prior to work commencing to arrange access Explaining the scope of works, timescales, and contractor details clearly Delivering Resident Information Packs as part of your Tenant Liaison Officer duties Providing regular updates via telephone, email, letter, and home visits Handling complaints and resolving Stage 1 issues professionally Supporting vulnerable tenants with tailored plans Working closely with site managers and project teams Promoting health & safety awareness during refurbishment works Collecting tenant satisfaction feedback Completing all administration required of a Tenant Liaison Officer Tenant Liaison Officer - Requirements Previous experience as a Tenant Liaison Officer, Resident Liaison Officer, or Customer Liaison Officer Experience within social housing, planned maintenance, refurbishment, or construction Strong customer service and complaint handling skills Excellent communication and interpersonal skills A proactive and organised approach Full UK driving licence and access to your own vehicle (essential for this Tenant Liaison Officer role) Why Apply for This Tenant Liaison Officer Role? Competitive hourly rate Car allowance and paid mileage Stable, ongoing contract with permanent potential Monday-Friday working hours Opportunity to build long term experience as a Tenant Liaison Officer within social housing This Tenant Liaison Officer vacancy is being advertised by Meridian Business Support, acting as an Employment Business on behalf of our client. If you are an experienced Tenant Liaison Officer looking for your next opportunity in Halifax or Bradford, apply today. Interested? Apply now Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Business for this vacancy.
Mar 09, 2026
Full time
Tenant Liaison Officer - Halifax / Bradford Location: Halifax / Bradford Hours: Monday to Friday, 8:00am - 4:30pm Pay: £14.00 per hour + £10 per day car allowance + 25p per mile mileage Contract: Temporary Ongoing (Permanent Opportunity Available) We are currently recruiting for an experienced Tenant Liaison Officer to join a busy planned works team covering Halifax and Bradford. This Tenant Liaison Officer role is ideal for someone with previous experience in social housing, planned maintenance, refurbishment, or construction who thrives in a customer-facing environment. As a Tenant Liaison Officer (TLO), you will act as the main point of contact between tenants, residents, site teams, and contractors during housing improvement works. The successful Tenant Liaison Officer will ensure residents are informed, supported, and fully updated throughout the lifecycle of the project. Key Responsibilities: Acting as the dedicated Tenant Liaison Officer for residents undergoing planned works Contacting tenants prior to work commencing to arrange access Explaining the scope of works, timescales, and contractor details clearly Delivering Resident Information Packs as part of your Tenant Liaison Officer duties Providing regular updates via telephone, email, letter, and home visits Handling complaints and resolving Stage 1 issues professionally Supporting vulnerable tenants with tailored plans Working closely with site managers and project teams Promoting health & safety awareness during refurbishment works Collecting tenant satisfaction feedback Completing all administration required of a Tenant Liaison Officer Tenant Liaison Officer - Requirements Previous experience as a Tenant Liaison Officer, Resident Liaison Officer, or Customer Liaison Officer Experience within social housing, planned maintenance, refurbishment, or construction Strong customer service and complaint handling skills Excellent communication and interpersonal skills A proactive and organised approach Full UK driving licence and access to your own vehicle (essential for this Tenant Liaison Officer role) Why Apply for This Tenant Liaison Officer Role? Competitive hourly rate Car allowance and paid mileage Stable, ongoing contract with permanent potential Monday-Friday working hours Opportunity to build long term experience as a Tenant Liaison Officer within social housing This Tenant Liaison Officer vacancy is being advertised by Meridian Business Support, acting as an Employment Business on behalf of our client. If you are an experienced Tenant Liaison Officer looking for your next opportunity in Halifax or Bradford, apply today. Interested? Apply now Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Business for this vacancy.
Tenant Liaison Officer - Halifax / Bradford Location: Halifax / Bradford Hours: Monday to Friday, 8:00am - 4:30pm Pay: £14.00 per hour + £10 per day car allowance + 25p per mile mileage Contract: Temporary Ongoing (Permanent Opportunity Available) We are currently recruiting for an experienced Tenant Liaison Officer to join a busy planned works team covering Halifax and Bradford. This Tenant Liaison Officer role is ideal for someone with previous experience in social housing, planned maintenance, refurbishment, or construction who thrives in a customer-facing environment. As a Tenant Liaison Officer (TLO), you will act as the main point of contact between tenants, residents, site teams, and contractors during housing improvement works. The successful Tenant Liaison Officer will ensure residents are informed, supported, and fully updated throughout the lifecycle of the project. Key Responsibilities Acting as the dedicated Tenant Liaison Officer for residents undergoing planned works Contacting tenants prior to work commencing to arrange access Explaining the scope of works, timescales, and contractor details clearly Delivering Resident Information Packs as part of your Tenant Liaison Officer duties Providing regular updates via telephone, email, letter, and home visits Handling complaints and resolving Stage 1 issues professionally Supporting vulnerable tenants with tailored plans Working closely with site managers and project teams Promoting health & safety awareness during refurbishment works Collecting tenant satisfaction feedback Completing all administration required of a Tenant Liaison Officer Tenant Liaison Officer - Requirements Previous experience as a Tenant Liaison Officer, Resident Liaison Officer, or Customer Liaison Officer Experience within social housing, planned maintenance, refurbishment, or construction Strong customer service and complaint handling skills Excellent communication and interpersonal skills A proactive and organised approach Full UK driving licence and access to your own vehicle (essential for this Tenant Liaison Officer role) Why Apply for This Tenant Liaison Officer Role? Competitive hourly rate Car allowance and paid mileage Stable, ongoing contract with permanent potential Monday-Friday working hours Opportunity to build long-term experience as a Tenant Liaison Officer within social housing Interested? Apply now Apply today.
Mar 09, 2026
Full time
Tenant Liaison Officer - Halifax / Bradford Location: Halifax / Bradford Hours: Monday to Friday, 8:00am - 4:30pm Pay: £14.00 per hour + £10 per day car allowance + 25p per mile mileage Contract: Temporary Ongoing (Permanent Opportunity Available) We are currently recruiting for an experienced Tenant Liaison Officer to join a busy planned works team covering Halifax and Bradford. This Tenant Liaison Officer role is ideal for someone with previous experience in social housing, planned maintenance, refurbishment, or construction who thrives in a customer-facing environment. As a Tenant Liaison Officer (TLO), you will act as the main point of contact between tenants, residents, site teams, and contractors during housing improvement works. The successful Tenant Liaison Officer will ensure residents are informed, supported, and fully updated throughout the lifecycle of the project. Key Responsibilities Acting as the dedicated Tenant Liaison Officer for residents undergoing planned works Contacting tenants prior to work commencing to arrange access Explaining the scope of works, timescales, and contractor details clearly Delivering Resident Information Packs as part of your Tenant Liaison Officer duties Providing regular updates via telephone, email, letter, and home visits Handling complaints and resolving Stage 1 issues professionally Supporting vulnerable tenants with tailored plans Working closely with site managers and project teams Promoting health & safety awareness during refurbishment works Collecting tenant satisfaction feedback Completing all administration required of a Tenant Liaison Officer Tenant Liaison Officer - Requirements Previous experience as a Tenant Liaison Officer, Resident Liaison Officer, or Customer Liaison Officer Experience within social housing, planned maintenance, refurbishment, or construction Strong customer service and complaint handling skills Excellent communication and interpersonal skills A proactive and organised approach Full UK driving licence and access to your own vehicle (essential for this Tenant Liaison Officer role) Why Apply for This Tenant Liaison Officer Role? Competitive hourly rate Car allowance and paid mileage Stable, ongoing contract with permanent potential Monday-Friday working hours Opportunity to build long-term experience as a Tenant Liaison Officer within social housing Interested? Apply now Apply today.
Salary: £34,434 - £36,363 Hours per week: 37 hours Interview date: Monday 23 March & Tuesday 24 March 2026 Public Protection - Protecting our Community We have a great opportunity for an Anti Social Behaviour Reduction Officer to join our esteemed Community Safety Team! You will be an integral part of our small anti-social behaviour team, collaborating seamlessly with various services across both the Council and Wiltshire Police. The role is as dynamic as it is fascinating, and you'll find unwavering support from colleagues in the Public Protection department, within which Community Safety sits, and wider council. As an Anti Social Behaviour Reduction Officer you will be key in supporting prevention programmes for ASB, crime and disorder, ASB case management and broader community safety plans that keep our communities safe and feeling safe for residents. You will work closely with partners such as Wiltshire Police, area board managers, community safety officers and housing associations to promote problem solving approaches to tackle issues. This may include taking enforcement action using Closure Orders, Community Protection Warnings and Notices. We are looking for a candidate with enthusiasm and determination to develop new approaches and initiatives to achieve the best possible outcomes for communities being impacted by Anti Social Behaviour. You need to possess excellent communication and interpersonal skills, with a proven ability to engage and influence customers, partners, and stakeholders in complex situations. If you have the ability to manage a challenging and diverse workload to effectively meet deadlines, we would love to hear from you. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. Please download and read the role description and person specification carefully before you apply as well as Our Identity. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Natasha Gell, Public Protection Manager via email here. This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!
Mar 09, 2026
Full time
Salary: £34,434 - £36,363 Hours per week: 37 hours Interview date: Monday 23 March & Tuesday 24 March 2026 Public Protection - Protecting our Community We have a great opportunity for an Anti Social Behaviour Reduction Officer to join our esteemed Community Safety Team! You will be an integral part of our small anti-social behaviour team, collaborating seamlessly with various services across both the Council and Wiltshire Police. The role is as dynamic as it is fascinating, and you'll find unwavering support from colleagues in the Public Protection department, within which Community Safety sits, and wider council. As an Anti Social Behaviour Reduction Officer you will be key in supporting prevention programmes for ASB, crime and disorder, ASB case management and broader community safety plans that keep our communities safe and feeling safe for residents. You will work closely with partners such as Wiltshire Police, area board managers, community safety officers and housing associations to promote problem solving approaches to tackle issues. This may include taking enforcement action using Closure Orders, Community Protection Warnings and Notices. We are looking for a candidate with enthusiasm and determination to develop new approaches and initiatives to achieve the best possible outcomes for communities being impacted by Anti Social Behaviour. You need to possess excellent communication and interpersonal skills, with a proven ability to engage and influence customers, partners, and stakeholders in complex situations. If you have the ability to manage a challenging and diverse workload to effectively meet deadlines, we would love to hear from you. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. Please download and read the role description and person specification carefully before you apply as well as Our Identity. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Natasha Gell, Public Protection Manager via email here. This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!
We are looking for an Anti SocialBehaviour Officer to join our Housing Team in Oxfordshire, to contribute to developing a safe and inclusive community for our customers. In this busy role you'll balancing your housing knowledge with tackling all forms of hate crime, nuisance and anti-social behaviour. You'll manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors. You'll make a big difference to people's lives within an experienced, supportive and supported team. What you'll need: You'll have previous experience of anti-social behaviour related housing management services or be able to demonstrate transferable skills and experience from a similar type of customer facing role. Experience of dealing with challenging behaviour and resolving conflict. Knowledge of safeguarding, mental health and the process of going to court. The ability to be self motivated and highly organised. Strong IT skills including MS Office. The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies. What you need to know: This is a hybrid role where you'll working in the Newbury office two days a week. The role is permanent, and you'll be working full time. The starting salary is £32,000 - £40,000 depending on your experience. You'll need to be happy to travel with a full driving licence and access to your own transport to support the customers in your area. A basic DBS check will be completed if you are successful. As a part of the SNG team some of your benefits will include: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you.
Mar 08, 2026
Full time
We are looking for an Anti SocialBehaviour Officer to join our Housing Team in Oxfordshire, to contribute to developing a safe and inclusive community for our customers. In this busy role you'll balancing your housing knowledge with tackling all forms of hate crime, nuisance and anti-social behaviour. You'll manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors. You'll make a big difference to people's lives within an experienced, supportive and supported team. What you'll need: You'll have previous experience of anti-social behaviour related housing management services or be able to demonstrate transferable skills and experience from a similar type of customer facing role. Experience of dealing with challenging behaviour and resolving conflict. Knowledge of safeguarding, mental health and the process of going to court. The ability to be self motivated and highly organised. Strong IT skills including MS Office. The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies. What you need to know: This is a hybrid role where you'll working in the Newbury office two days a week. The role is permanent, and you'll be working full time. The starting salary is £32,000 - £40,000 depending on your experience. You'll need to be happy to travel with a full driving licence and access to your own transport to support the customers in your area. A basic DBS check will be completed if you are successful. As a part of the SNG team some of your benefits will include: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you.
Career Choices Dewis Gyrfa Ltd
Manchester, Lancashire
City Of Manchester, Greater Manchester, M1 4BT Pay: Contract Type: Temporary Hours: Full time Disability Confident: No Closing Date: 29/03/2026 About this job We are recruiting for Tenant Liaison Officers for upcoming refurbishment and improvement projects across social housing stock in Greater Manchester. You will be working as a Tenant Liaison Officer on a full time basis, supporting tenants throughout a live social housing project. Your day to day work will involve coordinating appointments, resolving tenant queries, providing updates on works, and ensuring residents feel informed and supported. Some travel between sites may be required. Qualifications Previous experience as a Tenant Liaison Officer or in a similar resident facing role Strong communication and organisational skills Ability to manage sensitive situations professionally A full driving licence and access to your own vehicle (desirable due to travel requirements) Confidence working independently and as part of a project team What you'll get in return Weekly Pay Competitive Rates PAYE or Umbrella What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Mar 06, 2026
Full time
City Of Manchester, Greater Manchester, M1 4BT Pay: Contract Type: Temporary Hours: Full time Disability Confident: No Closing Date: 29/03/2026 About this job We are recruiting for Tenant Liaison Officers for upcoming refurbishment and improvement projects across social housing stock in Greater Manchester. You will be working as a Tenant Liaison Officer on a full time basis, supporting tenants throughout a live social housing project. Your day to day work will involve coordinating appointments, resolving tenant queries, providing updates on works, and ensuring residents feel informed and supported. Some travel between sites may be required. Qualifications Previous experience as a Tenant Liaison Officer or in a similar resident facing role Strong communication and organisational skills Ability to manage sensitive situations professionally A full driving licence and access to your own vehicle (desirable due to travel requirements) Confidence working independently and as part of a project team What you'll get in return Weekly Pay Competitive Rates PAYE or Umbrella What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Accommodation Officer needed in North London Paying £16.64 per hr ref 013432 Full time hours on a temporarybasis Key Responsibilities Manage a caseload of service users requiring accommodation, move on support, or tenancy sustainment Assess housing and support needs and develop personalised accommodation plans Allocate and manage temporary, supported, or general needs accommodation Conduct property inspections, void checks and ensure accommodation standards are maintained Support clients to sustain their placements, including addressing arrears, behaviour issues, and safeguarding concerns Liaise with landlords, property teams, support providers, and partner agencies Maintain accurate case notes, records, and reports in line with statutory and organisational procedures Support move on pathways into permanent, supported or alternative accommodation Manage risk through regular assessments and safeguarding awareness Handle queries relating to placements, housing options, and tenancy management If you are interested in the role, please email your CV the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please beprepared
Mar 06, 2026
Full time
Accommodation Officer needed in North London Paying £16.64 per hr ref 013432 Full time hours on a temporarybasis Key Responsibilities Manage a caseload of service users requiring accommodation, move on support, or tenancy sustainment Assess housing and support needs and develop personalised accommodation plans Allocate and manage temporary, supported, or general needs accommodation Conduct property inspections, void checks and ensure accommodation standards are maintained Support clients to sustain their placements, including addressing arrears, behaviour issues, and safeguarding concerns Liaise with landlords, property teams, support providers, and partner agencies Maintain accurate case notes, records, and reports in line with statutory and organisational procedures Support move on pathways into permanent, supported or alternative accommodation Manage risk through regular assessments and safeguarding awareness Handle queries relating to placements, housing options, and tenancy management If you are interested in the role, please email your CV the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please beprepared
HMO Housing and Support Officer Contract: Permanent Salary: 25,000 - 27,000 per annum (depending on experience) Hours: 37 hours per week (Monday to Friday) Location: Luton & South Bedfordshire (agile working across supported HMO properties) Essential Car User Allowance paid in addition to mileage reimbursement Our client is a not-for-profit housing association located in Luton. Their Homes with Support service provides safe, secure shared housing for people who need tailored support to rebuild confidence, develop independence and move forward positively in their lives. Benefits : HMO Housing and Support Officer 33 days annual leave (including bank holidays), increasing with service (up to 38 days) Option to buy or sell up to 5 days leave Free Health Cashplan (after probation) Canada Life WeCare Employee Assistance Programme Pension scheme Life Assurance Personal Accident Cover Staff benefits portal with shopping discounts Essential Car User Allowance (in addition to mileage payments) Flexible, supportive working approach About the Role: HMO Housing and Support Officer As an HMO Support Coach, you'll play a vital role in helping people sustain their tenancies and move towards greater independence. Working as part of a supportive and experienced team, you'll provide practical housing-related support and coaching to customers living in shared HMO accommodation. You'll build strong, professional relationships and provide consistent, person-centred guidance that helps individuals feel safe, respected and empowered. This is a varied, rewarding role where no two days are the same - combining meaningful support work with the opportunity to develop skills in housing, tenancy sustainment and customer engagement. You will receive full induction, ongoing supervision and training to support you in the role. Responsibilities: HMO Housing and Support Officer Providing person-centred support and regular coaching sessions tailored to individual needs Supporting customers to manage their tenancies successfully and plan positive move-on pathways Completing support plans and risk assessments (training provided where required) Helping customers access benefits, manage personal contributions and understand financial responsibilities Carrying out regular property visits and basic health & safety checks Working collaboratively with colleagues and partner agencies to achieve positive outcomes Maintaining accurate records and updating internal systems Promoting safeguarding, professional boundaries and respectful shared living environments You'll manage a portfolio of shared accommodation properties as part of the wider Homes with Support team, with regular supervision and peer support. About You We're looking for someone who is: Compassionate, resilient and motivated Confident building professional relationships while maintaining clear boundaries Calm and organised, even in challenging situations Passionate about empowering people to build independence A strong communicator who works well both independently and as part of a team Experienced within supported housing, social care, community services or similar environments is highly beneficial - but most important is the right values, attitude and willingness to learn. If you have experience supporting vulnerable people and want to build your career within supported housing, we would love to hear from you. Essential Criteria Experience supporting vulnerable individuals in a customer-focused or community setting Ability to manage challenging behaviour in a professional and calm manner Strong communication and organisational skills Basic IT skills (Word, email, case recording systems) Full UK driving licence and access to your own vehicle for work purposes Desirable (Training Can Be Provided) Knowledge of housing, welfare benefits or tenancy sustainment Experience completing support plans or risk assessments Understanding of mental health or substance misuse support NVQ Level 3 in Social Care (or equivalent) Experience working within supported housing Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors. For information on other roles, we have available please call (phone number removed) for further details.
Mar 05, 2026
Full time
HMO Housing and Support Officer Contract: Permanent Salary: 25,000 - 27,000 per annum (depending on experience) Hours: 37 hours per week (Monday to Friday) Location: Luton & South Bedfordshire (agile working across supported HMO properties) Essential Car User Allowance paid in addition to mileage reimbursement Our client is a not-for-profit housing association located in Luton. Their Homes with Support service provides safe, secure shared housing for people who need tailored support to rebuild confidence, develop independence and move forward positively in their lives. Benefits : HMO Housing and Support Officer 33 days annual leave (including bank holidays), increasing with service (up to 38 days) Option to buy or sell up to 5 days leave Free Health Cashplan (after probation) Canada Life WeCare Employee Assistance Programme Pension scheme Life Assurance Personal Accident Cover Staff benefits portal with shopping discounts Essential Car User Allowance (in addition to mileage payments) Flexible, supportive working approach About the Role: HMO Housing and Support Officer As an HMO Support Coach, you'll play a vital role in helping people sustain their tenancies and move towards greater independence. Working as part of a supportive and experienced team, you'll provide practical housing-related support and coaching to customers living in shared HMO accommodation. You'll build strong, professional relationships and provide consistent, person-centred guidance that helps individuals feel safe, respected and empowered. This is a varied, rewarding role where no two days are the same - combining meaningful support work with the opportunity to develop skills in housing, tenancy sustainment and customer engagement. You will receive full induction, ongoing supervision and training to support you in the role. Responsibilities: HMO Housing and Support Officer Providing person-centred support and regular coaching sessions tailored to individual needs Supporting customers to manage their tenancies successfully and plan positive move-on pathways Completing support plans and risk assessments (training provided where required) Helping customers access benefits, manage personal contributions and understand financial responsibilities Carrying out regular property visits and basic health & safety checks Working collaboratively with colleagues and partner agencies to achieve positive outcomes Maintaining accurate records and updating internal systems Promoting safeguarding, professional boundaries and respectful shared living environments You'll manage a portfolio of shared accommodation properties as part of the wider Homes with Support team, with regular supervision and peer support. About You We're looking for someone who is: Compassionate, resilient and motivated Confident building professional relationships while maintaining clear boundaries Calm and organised, even in challenging situations Passionate about empowering people to build independence A strong communicator who works well both independently and as part of a team Experienced within supported housing, social care, community services or similar environments is highly beneficial - but most important is the right values, attitude and willingness to learn. If you have experience supporting vulnerable people and want to build your career within supported housing, we would love to hear from you. Essential Criteria Experience supporting vulnerable individuals in a customer-focused or community setting Ability to manage challenging behaviour in a professional and calm manner Strong communication and organisational skills Basic IT skills (Word, email, case recording systems) Full UK driving licence and access to your own vehicle for work purposes Desirable (Training Can Be Provided) Knowledge of housing, welfare benefits or tenancy sustainment Experience completing support plans or risk assessments Understanding of mental health or substance misuse support NVQ Level 3 in Social Care (or equivalent) Experience working within supported housing Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors. For information on other roles, we have available please call (phone number removed) for further details.
We have two opportunities for a full time permanent Housing Officer to join our Supported Housing team. One of the roles will be based out of our Newbury office, covering our supported housing properties in either Oxfordshire or Berkshire, and the other based from Bristol. This will be a hybrid role working in the office, at home and out in the field with our customers, visiting properties and liaising with our partners. The starting salary is £32,000 - £40,000 depending on experience. The role Our Supported Housing team provide a wide range of services, including temporary accommodation for adults, young people and families at risk of homelessness, Housing First tenancies, housing for adults and young people with disabilities or mental illness, those experiencing domestic abuse, extra care housing and individual properties for customers with identified support needs. As a Housing Officer you'll use your knowledge and skills to provide a comprehensive and effective tenancy and estate management function for customers in our supported housing properties. It's an intensive and varied housing management role where you'll be dealing with a range of tasks including tenancy management, neighbourhood standard inspections, managing lettings and management queries and liaising with our care providers. To be successful in this role you will have: Experience in a Housing role An understanding of supporting vulnerable people Experience of working with internal and external partners Empathy and resilience The ability to be self-motivated and highly organised Excellent collaboration and communication skills A full driving licence and access to a vehicle What we offer you As a member of the Supported Housing Team you will be part of an engaging, friendly and supportive working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation. Some of our benefits include: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services About us At SNG (Sovereign Network Group) we provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations. We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
Mar 04, 2026
Full time
We have two opportunities for a full time permanent Housing Officer to join our Supported Housing team. One of the roles will be based out of our Newbury office, covering our supported housing properties in either Oxfordshire or Berkshire, and the other based from Bristol. This will be a hybrid role working in the office, at home and out in the field with our customers, visiting properties and liaising with our partners. The starting salary is £32,000 - £40,000 depending on experience. The role Our Supported Housing team provide a wide range of services, including temporary accommodation for adults, young people and families at risk of homelessness, Housing First tenancies, housing for adults and young people with disabilities or mental illness, those experiencing domestic abuse, extra care housing and individual properties for customers with identified support needs. As a Housing Officer you'll use your knowledge and skills to provide a comprehensive and effective tenancy and estate management function for customers in our supported housing properties. It's an intensive and varied housing management role where you'll be dealing with a range of tasks including tenancy management, neighbourhood standard inspections, managing lettings and management queries and liaising with our care providers. To be successful in this role you will have: Experience in a Housing role An understanding of supporting vulnerable people Experience of working with internal and external partners Empathy and resilience The ability to be self-motivated and highly organised Excellent collaboration and communication skills A full driving licence and access to a vehicle What we offer you As a member of the Supported Housing Team you will be part of an engaging, friendly and supportive working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation. Some of our benefits include: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services About us At SNG (Sovereign Network Group) we provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations. We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
Salary £37,400 + Car Allowance Location Hybrid - weekly presence required in Peterborough office Are you passionate about creating safer, stronger communities? At Amplius, we re looking for a Community Safety Officer to deliver proactive and effective Anti-Social Behaviour (ASB) and Community Safety Services across our North Northampton area. In this role, you ll protect our customers, communities and assets through prevention, early intervention, and robust case management whilst fostering collaborative working with customers, partners and internal stakeholders to build sustainable communities. Salary: £37,400 + Car Allowance Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 9am 5:15pm) Location: Hybrid weekly presence required in Milton Keynes, Peterborough, Rushden or Boston office Snapshot of your role Own a case load of ASB and community safety cases, ensuring timely, proportionate and legally compliant responses. Complete full case management, including proportionality assessments and preparation should any legal action be required. Understand and work towards regional performance against KPI s, service standards and customer satisfaction measures Build and maintain effective relationships with local statutory officers in a designated area. Attend multi-agency forums, for example MARAC and Community Safety Partnerships in person if possible. Engage with customers to gather intelligence, build trust, and co-produce local safety initiatives for more complex case management Ensure compliance with policies and procedures Maintain a detailed knowledge of anti-social behaviour best practice and legislation Champion a culture of safeguarding, inclusion, and customer empowerment. What we re looking for CIH Level 3 already achieved, working towards or willing to do so. Good knowledge and experience overseeing complex ASB & Community Safety case management. Good knowledge of Tenancy Enforcement and / or the tools and powers of the ASB AND Crime and policing Act 2014 Up to date knowledge of the regulatory environment Experience of building positive relationships with Local Authority partners and other key stakeholders Able to use housing systems effectively Ability to remain calm and focused under pressure, with the capacity to navigate complex challenges Able to travel around a large geographical area as required A full UK driving licence, access toa car and willingness to travel is required. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: Sunday 15th March Phone screening: Week Commencing 16th March Interviews: Week Commencing 23rd March (in Rushden or Peterborough) We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Why join Amplius? At Amplius, you ll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes now and into the future.
Mar 02, 2026
Full time
Salary £37,400 + Car Allowance Location Hybrid - weekly presence required in Peterborough office Are you passionate about creating safer, stronger communities? At Amplius, we re looking for a Community Safety Officer to deliver proactive and effective Anti-Social Behaviour (ASB) and Community Safety Services across our North Northampton area. In this role, you ll protect our customers, communities and assets through prevention, early intervention, and robust case management whilst fostering collaborative working with customers, partners and internal stakeholders to build sustainable communities. Salary: £37,400 + Car Allowance Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 9am 5:15pm) Location: Hybrid weekly presence required in Milton Keynes, Peterborough, Rushden or Boston office Snapshot of your role Own a case load of ASB and community safety cases, ensuring timely, proportionate and legally compliant responses. Complete full case management, including proportionality assessments and preparation should any legal action be required. Understand and work towards regional performance against KPI s, service standards and customer satisfaction measures Build and maintain effective relationships with local statutory officers in a designated area. Attend multi-agency forums, for example MARAC and Community Safety Partnerships in person if possible. Engage with customers to gather intelligence, build trust, and co-produce local safety initiatives for more complex case management Ensure compliance with policies and procedures Maintain a detailed knowledge of anti-social behaviour best practice and legislation Champion a culture of safeguarding, inclusion, and customer empowerment. What we re looking for CIH Level 3 already achieved, working towards or willing to do so. Good knowledge and experience overseeing complex ASB & Community Safety case management. Good knowledge of Tenancy Enforcement and / or the tools and powers of the ASB AND Crime and policing Act 2014 Up to date knowledge of the regulatory environment Experience of building positive relationships with Local Authority partners and other key stakeholders Able to use housing systems effectively Ability to remain calm and focused under pressure, with the capacity to navigate complex challenges Able to travel around a large geographical area as required A full UK driving licence, access toa car and willingness to travel is required. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: Sunday 15th March Phone screening: Week Commencing 16th March Interviews: Week Commencing 23rd March (in Rushden or Peterborough) We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Why join Amplius? At Amplius, you ll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes now and into the future.
Oscar Underhill Recruitment Solutions Ltd
Meole Brace, Shropshire
Female Domestic Abuse Support worker Housing provider in Supported Living Shrewsbury, Shropshire WFH available £17.65 Umbrella Temp opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The job role is that of a Female Domestic Abuse Support worker. This is a Temp vacancy for initially two to three months with the view to an extension. Based in Shrewsbury, with potential for home-based work for the right candidate; equipment must be collected and returned at assignment end. Full Time 35 hours per week. Pay Rate for this role is £13.70 PAYE or £17.65 Umbrella Monday - Friday alternate hours of 8am-4pm and 10am - 18:00 pm A current Enhanced DBS covering child and adult workforce will be required for this job role. Full UK Drivers license and access to own vehicle is desirable. The Responsibilities: As a Domestic Abuse Support Worker you will be required to establish and maintain support for those experiencing or who have experienced domestic violence and abuse and who are over the age of 16. Part of your job role will be to maintain an effective support service with the aim of enabling the survivor to develop the skills and resources necessary to move on from the abuse and maintain independence and self reliance. An important part of your role will be to support transition and resettlement from temporary accommodation into safe and independent living via housing association properties or private rent with support of rent deposit schemes. In your role as a Domestic Abuse Support Worker, you will need to undertake risk assessments and risk management, including the development of safety plans and referral of appropriate cases to MARAC. You will support clients with life skills and empower them to build successful relationships within their community as they develop skills to better manage their health and well-being and increase levels of independence as they grow in confidence and manage their tenancies. Furthermore, you will be signposting clients to relevant sources of information, support, guidance and advice and facilitating peer support where appropriate. Domestic Violence Support Worker Outreach Support Worker Community Support Officer Domestic Abuse Support worker IDVA CAADA DASH Mental Health MARAC Housing Support Worker Tenancy Sustainment Officer Tenancy Support Officer Supported Living Supported Housing Shrewsbury Shropshire Independent Living Permanent Full Time Part Time Temporary Community Support Charity Housing Association Local Authority Housing jobs Housing vacancies
Mar 02, 2026
Seasonal
Female Domestic Abuse Support worker Housing provider in Supported Living Shrewsbury, Shropshire WFH available £17.65 Umbrella Temp opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The job role is that of a Female Domestic Abuse Support worker. This is a Temp vacancy for initially two to three months with the view to an extension. Based in Shrewsbury, with potential for home-based work for the right candidate; equipment must be collected and returned at assignment end. Full Time 35 hours per week. Pay Rate for this role is £13.70 PAYE or £17.65 Umbrella Monday - Friday alternate hours of 8am-4pm and 10am - 18:00 pm A current Enhanced DBS covering child and adult workforce will be required for this job role. Full UK Drivers license and access to own vehicle is desirable. The Responsibilities: As a Domestic Abuse Support Worker you will be required to establish and maintain support for those experiencing or who have experienced domestic violence and abuse and who are over the age of 16. Part of your job role will be to maintain an effective support service with the aim of enabling the survivor to develop the skills and resources necessary to move on from the abuse and maintain independence and self reliance. An important part of your role will be to support transition and resettlement from temporary accommodation into safe and independent living via housing association properties or private rent with support of rent deposit schemes. In your role as a Domestic Abuse Support Worker, you will need to undertake risk assessments and risk management, including the development of safety plans and referral of appropriate cases to MARAC. You will support clients with life skills and empower them to build successful relationships within their community as they develop skills to better manage their health and well-being and increase levels of independence as they grow in confidence and manage their tenancies. Furthermore, you will be signposting clients to relevant sources of information, support, guidance and advice and facilitating peer support where appropriate. Domestic Violence Support Worker Outreach Support Worker Community Support Officer Domestic Abuse Support worker IDVA CAADA DASH Mental Health MARAC Housing Support Worker Tenancy Sustainment Officer Tenancy Support Officer Supported Living Supported Housing Shrewsbury Shropshire Independent Living Permanent Full Time Part Time Temporary Community Support Charity Housing Association Local Authority Housing jobs Housing vacancies
