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support analyst dynamics 365 business central
Chartered Association of Business Schools
Data and CRM Analyst
Chartered Association of Business Schools City, London
Job Title - Data and CRM Analyst - Help to Grow: Management Programme Chartered Association of Business Schools Location: 40 Queen Street, London EC4R 1DD (Hybrid - minimum 2 days per week in the office) Salary: £36,000 - £40,000 per annum plus benefits Contract: Fixed-term until 31 March 2027 Reports to: Head of Delivery About us The Chartered Association of Business Schools (Chartered ABS) is the voice of the UK's business school sector. We work at the heart of a dynamic and influential network, supporting world-class institutions through research, events, and national programmes. One of our flagship initiatives is the Help to Grow: Management Course - a nationwide leadership programme designed to help small business leaders unlock their potential and drive growth. Delivered in partnership with over 60 business schools, the programme is already supporting more than 10,000 leaders across the UK - and growing fast. We are a purpose-driven organisation guided by our values: Community Building, Agile Expertise, Authentic Accountability, and Purposeful Impact. Purpose of the role Data sits at the centre of everything we do. As our Data and CRM Analyst, you will play a pivotal role in powering one of the UK's most ambitious leadership programmes. You'll take ownership of our data systems and reporting, ensuring that insights are accurate, timely, and impactful. This is a role for someone who enjoys both the technical detail and the bigger picture - from maintaining CRM integrity in Microsoft Dynamics 365 to building compelling dashboards in Power BI that shape decision-making at a national level. Key essential responsibilities Own and optimise our data systems: Manage and maintain our Dynamics 365 CRM, ensuring data is clean, accurate, and reliable Identify and resolve data issues, safeguarding the integrity of our systems Support ongoing improvements to CRM functionality Turn data into insight: Design and deliver high-quality reports for internal teams and external stakeholders Build and develop engaging Power BI dashboards Provide consistent, reliable reporting that supports programme performance and growth Drive continuous improvement: Adapt reporting and data processes as the programme evolves Translate complex data into clear, actionable insights Contribute ideas to enhance our data infrastructure and capabilities Person specification You are someone who enjoys working with data and takes pride in getting the detail right - but you also understand the story behind the numbers. Essential: Experience in a data-focused role with responsibility for reporting and analysis Confidence working with CRM systems and managing data processes Strong Excel skills and experience using Power BI to build dashboards Excellent attention to detail and ability to manage multiple deadlines Strong communication skills, with the ability to explain data clearly to non-technical audiences A proactive, curious mindset and a willingness to learn Desirable: Experience with Microsoft Dynamics 365 (including customisation or development) Advanced Power BI skills (DAX, Power Query) Interest in developing data infrastructure (e.g. Microsoft Azure) What we offer Chartered ABS offers a supportive, collaborative and flexible working environment where you can grow your skills and make a real impact. Benefits include: Hybrid working with a minimum of two days per week in our central London office Flexible working arrangements Generous annual leave allowance plus bank holidays Pension scheme Opportunities to work with leading UK business schools and national programmes A friendly and collegiate team environment How to apply Applicants must have the right to work in the UK as we are unable to sponsor work visas. For a successful application, please send your CV (2 pages max.) and a covering letter (no more than one page) explaining how you meet the person specification by an email via the button below. Application closing date: 30 April 2026. Applications will be reviewed as they are received and we may close the vacancy early if a suitable candidate is identified. The Chartered Association of Business Schools is an equal opportunities employer committed to creating an inclusive environment. We welcome applications from people of all backgrounds and abilities. Reasonable adjustments will be made throughout the recruitment process where required.
Apr 29, 2026
Full time
Job Title - Data and CRM Analyst - Help to Grow: Management Programme Chartered Association of Business Schools Location: 40 Queen Street, London EC4R 1DD (Hybrid - minimum 2 days per week in the office) Salary: £36,000 - £40,000 per annum plus benefits Contract: Fixed-term until 31 March 2027 Reports to: Head of Delivery About us The Chartered Association of Business Schools (Chartered ABS) is the voice of the UK's business school sector. We work at the heart of a dynamic and influential network, supporting world-class institutions through research, events, and national programmes. One of our flagship initiatives is the Help to Grow: Management Course - a nationwide leadership programme designed to help small business leaders unlock their potential and drive growth. Delivered in partnership with over 60 business schools, the programme is already supporting more than 10,000 leaders across the UK - and growing fast. We are a purpose-driven organisation guided by our values: Community Building, Agile Expertise, Authentic Accountability, and Purposeful Impact. Purpose of the role Data sits at the centre of everything we do. As our Data and CRM Analyst, you will play a pivotal role in powering one of the UK's most ambitious leadership programmes. You'll take ownership of our data systems and reporting, ensuring that insights are accurate, timely, and impactful. This is a role for someone who enjoys both the technical detail and the bigger picture - from maintaining CRM integrity in Microsoft Dynamics 365 to building compelling dashboards in Power BI that shape decision-making at a national level. Key essential responsibilities Own and optimise our data systems: Manage and maintain our Dynamics 365 CRM, ensuring data is clean, accurate, and reliable Identify and resolve data issues, safeguarding the integrity of our systems Support ongoing improvements to CRM functionality Turn data into insight: Design and deliver high-quality reports for internal teams and external stakeholders Build and develop engaging Power BI dashboards Provide consistent, reliable reporting that supports programme performance and growth Drive continuous improvement: Adapt reporting and data processes as the programme evolves Translate complex data into clear, actionable insights Contribute ideas to enhance our data infrastructure and capabilities Person specification You are someone who enjoys working with data and takes pride in getting the detail right - but you also understand the story behind the numbers. Essential: Experience in a data-focused role with responsibility for reporting and analysis Confidence working with CRM systems and managing data processes Strong Excel skills and experience using Power BI to build dashboards Excellent attention to detail and ability to manage multiple deadlines Strong communication skills, with the ability to explain data clearly to non-technical audiences A proactive, curious mindset and a willingness to learn Desirable: Experience with Microsoft Dynamics 365 (including customisation or development) Advanced Power BI skills (DAX, Power Query) Interest in developing data infrastructure (e.g. Microsoft Azure) What we offer Chartered ABS offers a supportive, collaborative and flexible working environment where you can grow your skills and make a real impact. Benefits include: Hybrid working with a minimum of two days per week in our central London office Flexible working arrangements Generous annual leave allowance plus bank holidays Pension scheme Opportunities to work with leading UK business schools and national programmes A friendly and collegiate team environment How to apply Applicants must have the right to work in the UK as we are unable to sponsor work visas. For a successful application, please send your CV (2 pages max.) and a covering letter (no more than one page) explaining how you meet the person specification by an email via the button below. Application closing date: 30 April 2026. Applications will be reviewed as they are received and we may close the vacancy early if a suitable candidate is identified. The Chartered Association of Business Schools is an equal opportunities employer committed to creating an inclusive environment. We welcome applications from people of all backgrounds and abilities. Reasonable adjustments will be made throughout the recruitment process where required.
TRIA
Dynamics 365 SME
TRIA City, London
Dynamics 365 SME CRM Platform Lead Up to 100,000 Hybrid (2-3 days London) If you're the person colleagues call when Dynamics isn't behaving and you actually enjoy that this role is for you! A well-established professional services organisation is hiring a Dynamics 365 SME to take ownership of their CRM platform. You'll be the internal authority on Dynamics 365, advising delivery teams, shaping the platform roadmap, and making sure the organisation gets full value from its investment. You will Serve as the go-to subject matter expert for Dynamics 365 across Sales, Customer Service, and potentially Marketing modules Configure entities, forms, workflows, business rules, Power Automate flows, and model-driven apps Work alongside Product Owners, Business Analysts, and Tech Leads to validate solution approaches and shape backlog priorities Investigate and resolve functional and technical issues including performance, access, and data synchronisation problems Collaborate with Integration and Data teams on API connections, data mappings, and Dynamics workflows Contribute to platform governance, roadmap planning, version upgrades, and licensing reviews Act as the bridge between business users and technical teams - translating process needs into platform logic What We're Looking For Must-have: Proven hands-on experience with Microsoft Dynamics 365 across Sales, Customer Service, or Marketing modules Functional configuration skills - entities, business rules, forms, views, workflows, security roles Power Platform experience - Power Automate, Power Apps, and Dataverse Track record of supporting delivery teams or acting as a platform SME in a CRM or enterprise SaaS environment Strong stakeholder communication - comfortable working with both business users and technical teams Nice to have: Microsoft certifications (MB-210, PL-200, MB-910 or equivalent) Familiarity with ITIL, Agile delivery practices, or Dynamics ALM Experience with platform governance, performance tuning, or licensing management What's On Offer Salary up to 100,000 depending on experience Hybrid working - 2 -3 days per week in a central London office Genuine platform ownership with no management responsibility A stable, well-funded organisation mid-way through a technology modernisation programme Long-term role with real influence over how the platform develops Interested? Apply with your CV or reach out directly for a confidential conversation before committing to a full application.
Apr 27, 2026
Full time
Dynamics 365 SME CRM Platform Lead Up to 100,000 Hybrid (2-3 days London) If you're the person colleagues call when Dynamics isn't behaving and you actually enjoy that this role is for you! A well-established professional services organisation is hiring a Dynamics 365 SME to take ownership of their CRM platform. You'll be the internal authority on Dynamics 365, advising delivery teams, shaping the platform roadmap, and making sure the organisation gets full value from its investment. You will Serve as the go-to subject matter expert for Dynamics 365 across Sales, Customer Service, and potentially Marketing modules Configure entities, forms, workflows, business rules, Power Automate flows, and model-driven apps Work alongside Product Owners, Business Analysts, and Tech Leads to validate solution approaches and shape backlog priorities Investigate and resolve functional and technical issues including performance, access, and data synchronisation problems Collaborate with Integration and Data teams on API connections, data mappings, and Dynamics workflows Contribute to platform governance, roadmap planning, version upgrades, and licensing reviews Act as the bridge between business users and technical teams - translating process needs into platform logic What We're Looking For Must-have: Proven hands-on experience with Microsoft Dynamics 365 across Sales, Customer Service, or Marketing modules Functional configuration skills - entities, business rules, forms, views, workflows, security roles Power Platform experience - Power Automate, Power Apps, and Dataverse Track record of supporting delivery teams or acting as a platform SME in a CRM or enterprise SaaS environment Strong stakeholder communication - comfortable working with both business users and technical teams Nice to have: Microsoft certifications (MB-210, PL-200, MB-910 or equivalent) Familiarity with ITIL, Agile delivery practices, or Dynamics ALM Experience with platform governance, performance tuning, or licensing management What's On Offer Salary up to 100,000 depending on experience Hybrid working - 2 -3 days per week in a central London office Genuine platform ownership with no management responsibility A stable, well-funded organisation mid-way through a technology modernisation programme Long-term role with real influence over how the platform develops Interested? Apply with your CV or reach out directly for a confidential conversation before committing to a full application.
Adecco
Dynamics365 (D365) Developer
Adecco
Job Title: Dynamics365 (D365) Developer Day Rate: £550 per day Umbrella Location: Newham (Hybrid Working) We are currently recruiting for a Dyanmics365 Developer on behalf of our public sector client based in Newham. The focus of this role is designing and deploying custom solutions across D365 modules, customizing workflows and plugins, integrating with enterprise systems using Power Platform and Azure, and maintaining existing applications. The role requires collaboration with stakeholders, adherence to best practices, and staying updated on Microsoft features. Key Responsibilities: Design, develop and deploy custom solutions within D365 (Finance & Operations, Customer Engagement, or Business Central depending on scope) Customise entities, workflows, plugins and business rules to support business processes Integrate D365 with other enterprise systems using Power Platform, Azure service sand APIS Collaborate with business analysts, stakeholders and other developers to gather requirements and translate them into technical specifications Maintain and enhance existing D365 applications and troubleshoot issues as they arise Ensure solutions are scalable, secure and aligned with best practices Participate in code reviews, testing and deployment activities Stay current with Microsoft updates and new features within the D365 platform Required Skills & Experience: Proven experience as a D365 Developer (minimum 3 years preferred) Strong understanding of D365 architecture and customisation capabilities D365 Customer Voice skills with experience creating interactive surveys, multi-channel distribution Proficiency in C#, .NET, JavaScript, Power Automate, and Power Apps Experience with Azure services (Logic Apps, Functions, Service Bus) is a plus Familiarity with DevOps practices and tools (e.g., Azure DevOps) Excellent problem solving and communication skills Microsoft certifications in D365 or Power Platform are desirable Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Apr 24, 2026
Seasonal
Job Title: Dynamics365 (D365) Developer Day Rate: £550 per day Umbrella Location: Newham (Hybrid Working) We are currently recruiting for a Dyanmics365 Developer on behalf of our public sector client based in Newham. The focus of this role is designing and deploying custom solutions across D365 modules, customizing workflows and plugins, integrating with enterprise systems using Power Platform and Azure, and maintaining existing applications. The role requires collaboration with stakeholders, adherence to best practices, and staying updated on Microsoft features. Key Responsibilities: Design, develop and deploy custom solutions within D365 (Finance & Operations, Customer Engagement, or Business Central depending on scope) Customise entities, workflows, plugins and business rules to support business processes Integrate D365 with other enterprise systems using Power Platform, Azure service sand APIS Collaborate with business analysts, stakeholders and other developers to gather requirements and translate them into technical specifications Maintain and enhance existing D365 applications and troubleshoot issues as they arise Ensure solutions are scalable, secure and aligned with best practices Participate in code reviews, testing and deployment activities Stay current with Microsoft updates and new features within the D365 platform Required Skills & Experience: Proven experience as a D365 Developer (minimum 3 years preferred) Strong understanding of D365 architecture and customisation capabilities D365 Customer Voice skills with experience creating interactive surveys, multi-channel distribution Proficiency in C#, .NET, JavaScript, Power Automate, and Power Apps Experience with Azure services (Logic Apps, Functions, Service Bus) is a plus Familiarity with DevOps practices and tools (e.g., Azure DevOps) Excellent problem solving and communication skills Microsoft certifications in D365 or Power Platform are desirable Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Spectrum IT Recruitment
Senior D365 System Analyst
Spectrum IT Recruitment Southampton, Hampshire
Looking for a Dynamics 365 role where you can shape an evolving Finance and Operations platform? This is a role where you will combine systems experience with finance and play a central role in shaping an evolving ERP environment that offers both challenges and long-term progression. Senior Finance Systems Analyst Eastleigh, Hampshire - Hybrid (2 Day's on site) Salary: £47,000 - £50,000 per annum + 15% discretionary bonus About you Strong, hands-on experience in Microsoft Dynamics 365 who understands how critical a well-optimised ERP platform is to a growing organisation. You are analytical, detail-oriented, and confident working with senior stakeholders. About the organisation This is a growing, forward-thinking business investing heavily in its systems, people, and long-term capability. With transformation initiatives underway, the organisation is focused on ensuring its finance platforms are robust, scalable, and aligned to evolving commercial priorities. This newly created role reflects a commitment to continuous improvement, system optimisation, and data-led decision-making across the Group. The role This is a pivotal position acting as the key link between Finance, Technology, and wider business stakeholders. You will take ownership of supporting, developing, and continuously improving the Dynamics 365 Finance and Operations platform, ensuring it operates smoothly, efficiently, and in line with business objectives. Alongside day-to-day system support, you will play a leading role in delivering enhancements, implementing new modules, and supporting integration's with third-party applications. You will collaborate closely with stakeholders across Finance to identify opportunities to optimise processes, enhance reporting, and strengthen financial controls. This role offers the opportunity to influence finance systems strategy while delivering tangible operational impact. Required skills and experience Proven hands-on experience with Dynamics 365 Excellent stakeholder management and communication skills Track record of delivering system improvements or ERP-related projects Strong analytical and problem-solving capability Experience managing testing cycles and UAT processes Ability to produce clear and structured requirements documentation Organised, proactive, and comfortable managing multiple priorities Desirable experience Financial background Experience integrating D365 F&O with third-party systems Experience in multi-entity or scaling organisations Involvement in finance transformation programmes For more information and to submit your interest, please apply with an updated CV. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Apr 22, 2026
Full time
Looking for a Dynamics 365 role where you can shape an evolving Finance and Operations platform? This is a role where you will combine systems experience with finance and play a central role in shaping an evolving ERP environment that offers both challenges and long-term progression. Senior Finance Systems Analyst Eastleigh, Hampshire - Hybrid (2 Day's on site) Salary: £47,000 - £50,000 per annum + 15% discretionary bonus About you Strong, hands-on experience in Microsoft Dynamics 365 who understands how critical a well-optimised ERP platform is to a growing organisation. You are analytical, detail-oriented, and confident working with senior stakeholders. About the organisation This is a growing, forward-thinking business investing heavily in its systems, people, and long-term capability. With transformation initiatives underway, the organisation is focused on ensuring its finance platforms are robust, scalable, and aligned to evolving commercial priorities. This newly created role reflects a commitment to continuous improvement, system optimisation, and data-led decision-making across the Group. The role This is a pivotal position acting as the key link between Finance, Technology, and wider business stakeholders. You will take ownership of supporting, developing, and continuously improving the Dynamics 365 Finance and Operations platform, ensuring it operates smoothly, efficiently, and in line with business objectives. Alongside day-to-day system support, you will play a leading role in delivering enhancements, implementing new modules, and supporting integration's with third-party applications. You will collaborate closely with stakeholders across Finance to identify opportunities to optimise processes, enhance reporting, and strengthen financial controls. This role offers the opportunity to influence finance systems strategy while delivering tangible operational impact. Required skills and experience Proven hands-on experience with Dynamics 365 Excellent stakeholder management and communication skills Track record of delivering system improvements or ERP-related projects Strong analytical and problem-solving capability Experience managing testing cycles and UAT processes Ability to produce clear and structured requirements documentation Organised, proactive, and comfortable managing multiple priorities Desirable experience Financial background Experience integrating D365 F&O with third-party systems Experience in multi-entity or scaling organisations Involvement in finance transformation programmes For more information and to submit your interest, please apply with an updated CV. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Anderson Scott Solutions
Manufacturing Consultant
Anderson Scott Solutions Reading, Oxfordshire
Manufacturing Consultant Microsoft Dynamics 365 Business Central UK South, Hybrid/Remote 1 to 2 days in the office per month £70,000 - £85,000 plus excellent benefits As the Lead Manufacturing Consultant, you will manage and deliver Microsoft Dynamics 365 Business Central projects, provide expert guidance to clients in manufacturing operations, and mentor junior consultants. You will play a key role in ensuring successful implementations, client satisfaction, and the continuous improvement of our services. Key Responsibilities: Manage and deliver Microsoft Dynamics 365 Business Central implementation projects with a focus on manufacturing operations. Provide strategic direction and oversight to project teams, ensuring projects are completed on time, within scope, and budget. Collaborate with Solution Architects on larger projects and lead smaller projects independently. Serve as the primary point of contact for clients, understanding their manufacturing processes and recommending solutions using Business Central. Conduct workshops, training sessions, and demonstrations to educate clients on Business Central functionalities and best practices for manufacturing. Work closely with developers, business analysts, and project managers to ensure seamless project execution. Mentor and support junior consultants, fostering knowledge sharing and professional growth. Conduct thorough reviews of implemented solutions to ensure alignment with client requirements and industry best practices. Implement continuous improvement initiatives to enhance the efficiency and effectiveness of Business Central manufacturing implementations. Key Skills and Experience: Minimum of 5 years experience in Microsoft Dynamics 365 Business Central consulting and implementation. Strong knowledge or experience in manufacturing operations, production planning, and supply chain management. Broad experience across Business Central modules, including manufacturing, warehousing, and inventory management. Proven track record of successfully leading and delivering complex Business Central projects. Excellent communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders. Experience working on diverse manufacturing projects with opportunities for professional growth. Ability to lead initiatives and shape the way Business Central is implemented and used in manufacturing environments. Benefits: Competitive salary, generous leave (including your birthday off), pension from day 1, Critical Illness and Death in Service cover, EV Salary Sacrifice Scheme, Employee Assistance Programme, flu vaccinations, Microsoft certification training, and access to cutting-edge Microsoft tools in a digitally innovative workplace.
Feb 27, 2026
Full time
Manufacturing Consultant Microsoft Dynamics 365 Business Central UK South, Hybrid/Remote 1 to 2 days in the office per month £70,000 - £85,000 plus excellent benefits As the Lead Manufacturing Consultant, you will manage and deliver Microsoft Dynamics 365 Business Central projects, provide expert guidance to clients in manufacturing operations, and mentor junior consultants. You will play a key role in ensuring successful implementations, client satisfaction, and the continuous improvement of our services. Key Responsibilities: Manage and deliver Microsoft Dynamics 365 Business Central implementation projects with a focus on manufacturing operations. Provide strategic direction and oversight to project teams, ensuring projects are completed on time, within scope, and budget. Collaborate with Solution Architects on larger projects and lead smaller projects independently. Serve as the primary point of contact for clients, understanding their manufacturing processes and recommending solutions using Business Central. Conduct workshops, training sessions, and demonstrations to educate clients on Business Central functionalities and best practices for manufacturing. Work closely with developers, business analysts, and project managers to ensure seamless project execution. Mentor and support junior consultants, fostering knowledge sharing and professional growth. Conduct thorough reviews of implemented solutions to ensure alignment with client requirements and industry best practices. Implement continuous improvement initiatives to enhance the efficiency and effectiveness of Business Central manufacturing implementations. Key Skills and Experience: Minimum of 5 years experience in Microsoft Dynamics 365 Business Central consulting and implementation. Strong knowledge or experience in manufacturing operations, production planning, and supply chain management. Broad experience across Business Central modules, including manufacturing, warehousing, and inventory management. Proven track record of successfully leading and delivering complex Business Central projects. Excellent communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders. Experience working on diverse manufacturing projects with opportunities for professional growth. Ability to lead initiatives and shape the way Business Central is implemented and used in manufacturing environments. Benefits: Competitive salary, generous leave (including your birthday off), pension from day 1, Critical Illness and Death in Service cover, EV Salary Sacrifice Scheme, Employee Assistance Programme, flu vaccinations, Microsoft certification training, and access to cutting-edge Microsoft tools in a digitally innovative workplace.

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