Position Summary: The HyperX eCommerce/RMA Coordinator will be responsible for HyperX Shop order emails/queries throughout EMEA and related tasks to support the webstore business as well as approving and processing RMA claims from end users and partners. Essential Functions: Deal with incoming emails from customers and internal departments regarding all shop queries; respond to their requirements in an efficient and timely manner to ensure customer satisfaction and maintaining service levels. Ensure to become proficient with the various tools/apps required. Communicate with fulfilment companies and other contacts with regards to shipments, tracking information and Back orders. Release 'on hold' orders during promotions/Sales. Check stock regularly to be able to satisfy customer requests promptly. Advise Supply chain team where necessary. Arrange reshipment's of products in case of lost or mis-shipments. Deal with Shop returns e.g. shipment of new parts or request of refunds. Deal with address amendments and order cancellations as requested by customer as well as giving updates on order and return status. Approve and process RMA claims for end users as well as partner claims. Participate in regular hands-on product training to increase product knowledge. Regularly review and update regional email templates used. Perform other duties as assigned by the Manager. PERSON SPECIFICATION Minimum Criteria Desirable Education / Qualifications: A level standard or equivalent. Experience / Knowledge: Fluent English and French. Skills / Behaviours: Customer focused with excellent communication and organisational skills and a minimum of 1 year's administrative experience or customer facing duties. Computer literate and able to multitask. Able to co-ordinate and resolve a variety of customer concerns/queries. Able to prioritise their own workload and co-operate with others in a close team environment. Be numerate and able to use independent judgement. The candidate should also have an interest in computer gaming and gaming peripherals (headsets, mice, keyboards, etc )
Jan 16, 2026
Seasonal
Position Summary: The HyperX eCommerce/RMA Coordinator will be responsible for HyperX Shop order emails/queries throughout EMEA and related tasks to support the webstore business as well as approving and processing RMA claims from end users and partners. Essential Functions: Deal with incoming emails from customers and internal departments regarding all shop queries; respond to their requirements in an efficient and timely manner to ensure customer satisfaction and maintaining service levels. Ensure to become proficient with the various tools/apps required. Communicate with fulfilment companies and other contacts with regards to shipments, tracking information and Back orders. Release 'on hold' orders during promotions/Sales. Check stock regularly to be able to satisfy customer requests promptly. Advise Supply chain team where necessary. Arrange reshipment's of products in case of lost or mis-shipments. Deal with Shop returns e.g. shipment of new parts or request of refunds. Deal with address amendments and order cancellations as requested by customer as well as giving updates on order and return status. Approve and process RMA claims for end users as well as partner claims. Participate in regular hands-on product training to increase product knowledge. Regularly review and update regional email templates used. Perform other duties as assigned by the Manager. PERSON SPECIFICATION Minimum Criteria Desirable Education / Qualifications: A level standard or equivalent. Experience / Knowledge: Fluent English and French. Skills / Behaviours: Customer focused with excellent communication and organisational skills and a minimum of 1 year's administrative experience or customer facing duties. Computer literate and able to multitask. Able to co-ordinate and resolve a variety of customer concerns/queries. Able to prioritise their own workload and co-operate with others in a close team environment. Be numerate and able to use independent judgement. The candidate should also have an interest in computer gaming and gaming peripherals (headsets, mice, keyboards, etc )
Clockwork Organisation Ltd t/a Travail Employment
Wrexham, Clwyd
Customer Service Representative £25,000 per annum Permanent opportunity Location Wrexham Working hours: 9am-5pm M-Th & 8am-4pm F (30-minute lunch break) Additional benefits: Hybrid working model (3 days WFH) Friendly working environment Free parking Perks platform Professional development What you will love about this role: Growing international company - be part of a large, expanding distribution network. Supportive, friendly teams - positive culture with approachable management. Work-life balance - hybrid working and early finish on a Friday. Stability & growth - employees often stay long term; chances to move up or develop new skills. Career opportunities and skill development - full training and the opportunity to progress within the company is available. The Role Customer Service Representative required to work for a successful supply chain and distribution company who has an excellent reputation for providing a fantastic working culture. This role has come about due to expansion so its a great time to join the company. Customer Service Representative responsibilities: Communicating effectively with UK and EU customers and franchise partners Processing customer quotes and orders via the Soleil online platform and email Handling customer enquiries, including order status, stock availability, and general support Arranging transportation and coordinating with approved transport providers and courier services Working closely with the warehouse team and external partners to ensure smooth operations Managing and resolving customer complaints in a timely and professional manner Processing customer orders, invoices, returns, and credit notes accurately Carrying out general administrative duties and maintaining internal data and records Customer Service Representative requirements: The successfully appointed Customer Service Representative will have the following skills and abilities: Background in logistics or warehousing. Passionate about assisting customers through their ordering process. Experience with Microsoft 365 including Outlook, Excel and Teams. Desirable requirements but not essential: Basic customs knowledge (Export / Import) Basic knowledge of international freight / shipping Experience of working with customers outside of the UK Experience with Sage X3 The Company The company is a rapidly growing distributor, delivering goods across the UK and Europe. Dedicated to cultivating a high-performance, value-driven culture. Additional skills and job titles: Customer Service Advisor, Export Administrator, Customer Service Coordinator, Warehouse Administrator, Logistics Coordinator. Friendly Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. To Apply Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job, your application will be immediately received by Travail Employment Group. If your application is successful, a consultant will be in contact with you within the next 7 days. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position. CWOIND01
Jan 15, 2026
Full time
Customer Service Representative £25,000 per annum Permanent opportunity Location Wrexham Working hours: 9am-5pm M-Th & 8am-4pm F (30-minute lunch break) Additional benefits: Hybrid working model (3 days WFH) Friendly working environment Free parking Perks platform Professional development What you will love about this role: Growing international company - be part of a large, expanding distribution network. Supportive, friendly teams - positive culture with approachable management. Work-life balance - hybrid working and early finish on a Friday. Stability & growth - employees often stay long term; chances to move up or develop new skills. Career opportunities and skill development - full training and the opportunity to progress within the company is available. The Role Customer Service Representative required to work for a successful supply chain and distribution company who has an excellent reputation for providing a fantastic working culture. This role has come about due to expansion so its a great time to join the company. Customer Service Representative responsibilities: Communicating effectively with UK and EU customers and franchise partners Processing customer quotes and orders via the Soleil online platform and email Handling customer enquiries, including order status, stock availability, and general support Arranging transportation and coordinating with approved transport providers and courier services Working closely with the warehouse team and external partners to ensure smooth operations Managing and resolving customer complaints in a timely and professional manner Processing customer orders, invoices, returns, and credit notes accurately Carrying out general administrative duties and maintaining internal data and records Customer Service Representative requirements: The successfully appointed Customer Service Representative will have the following skills and abilities: Background in logistics or warehousing. Passionate about assisting customers through their ordering process. Experience with Microsoft 365 including Outlook, Excel and Teams. Desirable requirements but not essential: Basic customs knowledge (Export / Import) Basic knowledge of international freight / shipping Experience of working with customers outside of the UK Experience with Sage X3 The Company The company is a rapidly growing distributor, delivering goods across the UK and Europe. Dedicated to cultivating a high-performance, value-driven culture. Additional skills and job titles: Customer Service Advisor, Export Administrator, Customer Service Coordinator, Warehouse Administrator, Logistics Coordinator. Friendly Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. To Apply Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job, your application will be immediately received by Travail Employment Group. If your application is successful, a consultant will be in contact with you within the next 7 days. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position. CWOIND01
Job Title: Import/Export Logistics Coordinator Location: Rugeley Salary: 35,000 - 40,000 per year Job Type: Full-time, Permanent Hours: 37.5 hours per week The company is a British company that manufactures clothing and sells worldwide. About the Role We are seeking a detail-oriented and proactive Import/Export Logistics Coordinator to join our supply chain team. You will manage the logistics of importing and exporting goods. Key Responsibilities Prepare, review, and verify all shipping documentation, including commercial invoices, packing lists, bills of lading, and country-specific import/export requirements. Keeping up to date country specific duty and commodity code records Measure, record, and reconcile freight costs, working with the finance team to ensure accurate accounting. Ensure all shipping documentation is thoroughly checked and verified before dispatch Coordinate and monitor all outbound and inbound shipments, working closely with our forwarding agents to ensure prompt and timely dispatch and receipt of documentation. Essential Skills & Experience Minimum of 3 years' experience in an Import/Export role. Experience with freight management , tracking systems, ERP, purchase systems, and preferably SAGE . Strong knowledge of shipping documentation, compliance requirements, and Incoterms. Familiarity with duties, commodity codes, bills of lading, and raising invoices. Benefits 25 days annual leave Company pension scheme Employee discount Free on-site parking Casual dress WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Jan 15, 2026
Full time
Job Title: Import/Export Logistics Coordinator Location: Rugeley Salary: 35,000 - 40,000 per year Job Type: Full-time, Permanent Hours: 37.5 hours per week The company is a British company that manufactures clothing and sells worldwide. About the Role We are seeking a detail-oriented and proactive Import/Export Logistics Coordinator to join our supply chain team. You will manage the logistics of importing and exporting goods. Key Responsibilities Prepare, review, and verify all shipping documentation, including commercial invoices, packing lists, bills of lading, and country-specific import/export requirements. Keeping up to date country specific duty and commodity code records Measure, record, and reconcile freight costs, working with the finance team to ensure accurate accounting. Ensure all shipping documentation is thoroughly checked and verified before dispatch Coordinate and monitor all outbound and inbound shipments, working closely with our forwarding agents to ensure prompt and timely dispatch and receipt of documentation. Essential Skills & Experience Minimum of 3 years' experience in an Import/Export role. Experience with freight management , tracking systems, ERP, purchase systems, and preferably SAGE . Strong knowledge of shipping documentation, compliance requirements, and Incoterms. Familiarity with duties, commodity codes, bills of lading, and raising invoices. Benefits 25 days annual leave Company pension scheme Employee discount Free on-site parking Casual dress WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
We are recruiting for a Fulfilment and Logistics Projects Manager to join our Warehouse Team, based just outside of Heathrow Terminal 4, to join the team on a 12-month fixed term contract. Role Mission At Hermès, logistics is an extension of our heritage-every movement reflects the Maison's commitment to timeless craftsmanship and elevated service. This role enhances operational excellence, champions transformative logistics initiatives, and delivers enduring value through innovation, cross-functional collaboration, and sustainable fulfilment practices. As Fulfilment & Logistics Projects Manager, you will lead strategic projects and continuous improvement across fulfilment services, partner management, and systems integration-ensuring each initiative is executed with precision, discretion, and brand-aligned excellence. Key Responsibilities Project Leadership & Development Lead logistics projects tailored to Hermès' business needs, including 3PL upgrades, process optimisation, IT integration, and capacity planning. Deploy the Milkyway, the Group global supply-chain transformation program, locally (SAP, WMS, and Group procedures), maintaining operational fluidity and brand integrity. Work collaboratively with Logistics Coordinators and the Warehouse Operations Manager to implement structured and impactful improvements across logistics operations. Project Ownership, Budget & Coordination Define project scope, create actionable roadmaps, manage budgets, and align cross functional teams including IT, business units and external partners. Ensure timely and efficient delivery of initiatives that support strategic growth. 3PL Management & Supplier Relations Lead 3PL sourcing and tendering processes, oversee contractual negotiations, and ensure alignment with Hermès' service expectations. Manage change requests and coordinate annual reviews with providers to drive continuous improvement. Establish and maintain a structured performance monitoring framework for 3PL partners, including regular KPI reviews, service audits, and feedback loops to ensure accountability and alignment with Hermès' standards. Performance Excellence & Operational Resilience Propose and implement logistics enhancements across transport, import/export, and fulfilment. Design and monitor KPIs and SLAs focused on lead times, service reliability, and client satisfaction. Support strategic planning and logistics service design for retail, e-commerce, and after sales channels. Sustainable Fulfilment & Brand Responsibility Champion green logistics initiatives and integrate sustainable metrics into local supply chain practices. Design and manage reverse logistics flows (returns, special sales, phase outs) that reflect Hermès' values of longevity and responsibility. Monitor and report environmental footprint across supply chain activities. About you Education: Degree in Logistics, Supply Chain, Engineering, or related field Experience: Minimum 5 years in logistics/project management, ideally within luxury or high value goods Expertise: Fulfilment operations, warehousing, compliance, and premium distribution Skills: Project management, data analysis, budgeting, supplier negotiation, stakeholder alignment Systems: SAP, WMS, ERP; Microsoft Excel & PowerPoint Attributes: Discreet, meticulous, reliable, proactive, and composed under pressure Culture Fit: Embodies Hermès' values of authenticity, craftsmanship, and long term vision
Jan 15, 2026
Full time
We are recruiting for a Fulfilment and Logistics Projects Manager to join our Warehouse Team, based just outside of Heathrow Terminal 4, to join the team on a 12-month fixed term contract. Role Mission At Hermès, logistics is an extension of our heritage-every movement reflects the Maison's commitment to timeless craftsmanship and elevated service. This role enhances operational excellence, champions transformative logistics initiatives, and delivers enduring value through innovation, cross-functional collaboration, and sustainable fulfilment practices. As Fulfilment & Logistics Projects Manager, you will lead strategic projects and continuous improvement across fulfilment services, partner management, and systems integration-ensuring each initiative is executed with precision, discretion, and brand-aligned excellence. Key Responsibilities Project Leadership & Development Lead logistics projects tailored to Hermès' business needs, including 3PL upgrades, process optimisation, IT integration, and capacity planning. Deploy the Milkyway, the Group global supply-chain transformation program, locally (SAP, WMS, and Group procedures), maintaining operational fluidity and brand integrity. Work collaboratively with Logistics Coordinators and the Warehouse Operations Manager to implement structured and impactful improvements across logistics operations. Project Ownership, Budget & Coordination Define project scope, create actionable roadmaps, manage budgets, and align cross functional teams including IT, business units and external partners. Ensure timely and efficient delivery of initiatives that support strategic growth. 3PL Management & Supplier Relations Lead 3PL sourcing and tendering processes, oversee contractual negotiations, and ensure alignment with Hermès' service expectations. Manage change requests and coordinate annual reviews with providers to drive continuous improvement. Establish and maintain a structured performance monitoring framework for 3PL partners, including regular KPI reviews, service audits, and feedback loops to ensure accountability and alignment with Hermès' standards. Performance Excellence & Operational Resilience Propose and implement logistics enhancements across transport, import/export, and fulfilment. Design and monitor KPIs and SLAs focused on lead times, service reliability, and client satisfaction. Support strategic planning and logistics service design for retail, e-commerce, and after sales channels. Sustainable Fulfilment & Brand Responsibility Champion green logistics initiatives and integrate sustainable metrics into local supply chain practices. Design and manage reverse logistics flows (returns, special sales, phase outs) that reflect Hermès' values of longevity and responsibility. Monitor and report environmental footprint across supply chain activities. About you Education: Degree in Logistics, Supply Chain, Engineering, or related field Experience: Minimum 5 years in logistics/project management, ideally within luxury or high value goods Expertise: Fulfilment operations, warehousing, compliance, and premium distribution Skills: Project management, data analysis, budgeting, supplier negotiation, stakeholder alignment Systems: SAP, WMS, ERP; Microsoft Excel & PowerPoint Attributes: Discreet, meticulous, reliable, proactive, and composed under pressure Culture Fit: Embodies Hermès' values of authenticity, craftsmanship, and long term vision
Have you worked on data centre projects or other high-spec, mission-critical environments? Do you want to play a key role in delivering projects that keep the world connected? Then our in-house MEP Engineering business, Crown House Technologies, is the company for you! We are looking for an experienced Electrical Engineer to oversee the delivery, logistics, and installation of client-supplied Main Capital Equipment (MCE) on this high-profile project. If you join us, you'll be a valued member of an industry leading team and company that can offer you an exciting and varied career with access to some truly great projects. We are committed to extensive training, development, and long-term career opportunities and as such this role is suitable for someone who is seeking long-term career progression. What will the role involve? This is a client-facing, site-based role responsible for overseeing the delivery, logistics, and installation of client-supplied Main Capital Equipment (MCE). You will ensure that all equipment is installed and commissioned safely, on time, and to the highest standards. Oversee the delivery, logistics, and installation of client-supplied capital plant. Liaise with the client and their supply chain to coordinate activities. Manage and monitor the client's supply chain workforce on-site. Use Field View software to carry out: Delivery inspections Installation inspections (snagging) Inspection Test Plans (ITPs) Assist with commissioning activities Plan and review labour resources for lift-and-shift operations.> Ensure Health & Safety compliance: Attend Daily Activity Briefings (DABs) Review Safe Method Launch (SML) and weekly H&S packs Report progress and shadow the Senior MCE Coordinator. Main Capital Equipment Includes: MV Generators MV & LV Switchgear (MVTB, TX, PB, UPS, STS) Prefabricated Switch Rooms Packaged Plant Rooms Cooling Towers CRAY & CRAH cooling systems RPP Panel Boards What We're Looking For Degree or equivalent experience in Electrical Engineering. Strong understanding of electrical systems and large-scale installations. Experience in data centre projects or other critical infrastructure environments. Knowledge of Health & Safety standards and site compliance. Excellent coordination, communication, and problem-solving skills. Familiarity with Field View or similar inspection software is desirable. About us: CHT is one of the UK's most advanced, and innovative, engineering and business services specialists. Part of the Laing O'Rourke Group, and founded on more than 200 years of experience, we are a leading construction and infrastructure technology services provider, supplying a complete Building Services package with communications, ICT, intelligent building, monitoring, BMS and the UK's largest mechanical, electrical & public health manufacturing facility - a 129,000 sq. ft factory - offering Off-site manufacturing and assembly for our digitally engineered modular MEICA packages. As part of the Disability Confident scheme, we would like to enable access to candidates with long term conditions and disabilities through the 'Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know prior to interview what adjustments are required as well as discussing how we can support you in the workplace. We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email .
Jan 15, 2026
Full time
Have you worked on data centre projects or other high-spec, mission-critical environments? Do you want to play a key role in delivering projects that keep the world connected? Then our in-house MEP Engineering business, Crown House Technologies, is the company for you! We are looking for an experienced Electrical Engineer to oversee the delivery, logistics, and installation of client-supplied Main Capital Equipment (MCE) on this high-profile project. If you join us, you'll be a valued member of an industry leading team and company that can offer you an exciting and varied career with access to some truly great projects. We are committed to extensive training, development, and long-term career opportunities and as such this role is suitable for someone who is seeking long-term career progression. What will the role involve? This is a client-facing, site-based role responsible for overseeing the delivery, logistics, and installation of client-supplied Main Capital Equipment (MCE). You will ensure that all equipment is installed and commissioned safely, on time, and to the highest standards. Oversee the delivery, logistics, and installation of client-supplied capital plant. Liaise with the client and their supply chain to coordinate activities. Manage and monitor the client's supply chain workforce on-site. Use Field View software to carry out: Delivery inspections Installation inspections (snagging) Inspection Test Plans (ITPs) Assist with commissioning activities Plan and review labour resources for lift-and-shift operations.> Ensure Health & Safety compliance: Attend Daily Activity Briefings (DABs) Review Safe Method Launch (SML) and weekly H&S packs Report progress and shadow the Senior MCE Coordinator. Main Capital Equipment Includes: MV Generators MV & LV Switchgear (MVTB, TX, PB, UPS, STS) Prefabricated Switch Rooms Packaged Plant Rooms Cooling Towers CRAY & CRAH cooling systems RPP Panel Boards What We're Looking For Degree or equivalent experience in Electrical Engineering. Strong understanding of electrical systems and large-scale installations. Experience in data centre projects or other critical infrastructure environments. Knowledge of Health & Safety standards and site compliance. Excellent coordination, communication, and problem-solving skills. Familiarity with Field View or similar inspection software is desirable. About us: CHT is one of the UK's most advanced, and innovative, engineering and business services specialists. Part of the Laing O'Rourke Group, and founded on more than 200 years of experience, we are a leading construction and infrastructure technology services provider, supplying a complete Building Services package with communications, ICT, intelligent building, monitoring, BMS and the UK's largest mechanical, electrical & public health manufacturing facility - a 129,000 sq. ft factory - offering Off-site manufacturing and assembly for our digitally engineered modular MEICA packages. As part of the Disability Confident scheme, we would like to enable access to candidates with long term conditions and disabilities through the 'Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know prior to interview what adjustments are required as well as discussing how we can support you in the workplace. We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email .
About the role As a leader within the Commercial Sales department, you will manage a team of Account Coordinators that is responsible for the demand fulfillment of our export business partners, including the Middle & Far East and the Americas. Working closely with customers, our B2B sales team and internal supply chain contacts, you will strive to deliver excellent service level standards and an ongoing programme of continuous improvement and cost management. In a fast growing part of the Waitrose business, you will need to develop the capabilities of your team to further their development and enhance the value added to our business relationships. At a glance: Salary: £50,700.00 - 76,000.00 per annum based on skill and experience Contract type: This is a permanent position Hours and location of the role: 35 hours per week Your home location will be our Bracknell Head Office The Partnership has adopted a hybrid working approach meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. You will need to be able to be present in the office 3 days a week to connect and attend key meetings Key responsibilities: Leadership & People Management: Recruit, mentor, and lead the Operational Team, driving engagement professional development to ensure high standards of performance Work closely with Business Leads and Business Managers and manage 3rd party relationships Operational Excellence: Oversee third-party operational interfaces and customer service delivery, maintaining adherence to agreed SLAs and KPIs Financial Management: Manage all financial invoicing for B2B transactions, including the accurate processing of credit and finance settlements Be responsible for financial integrity and ensure all finance processes and audits are delivered to Partnership requirements Continuous Improvement: Identify and present strategic recommendations to the B2B Operational Development team and wider business stakeholders to streamline project-reliant interfaces and processes Change Management: Negotiate and implement new ways of working. You will assess the impact of proposed changes and provide data-driven recommendations to mitigate risks Customer Success: Capture and analyse customer requirements to evolve service offerings. Act as an escalation point to successfully resolve complex customer complaints Be responsible for the reporting of sales numbers and leading the BTA process with the Account Management team as required Key competencies: Stakeholder Management: Ability to influence and engage internal and external partners Identify who is impacted by or involved in your goals/objectives and therefore who is key to achieving the desired successful outcomes. Understands the motivations and priorities of these stakeholders and takes these into account in order to build and manage sustainable relationships. Can anticipate potential challenges stakeholders may bring and puts plans in place to achieve collaboration Financial Acumen: Proficiency in managing business transactions and settlements Analytical Thinking: Skills in identifying process inefficiencies and designing scalable solutions Developing Teams & Others: Builds high performing teams through integrating a diversity and blend of skills and personalities and supporting a trust based environment. Empowers the team to achieve success with a shared sense of purpose and clarity on team goals Is a specialist in people, being fully inclusive in identifying potential and talent in others. Enables and empowers Partners to grow and develop in capability and knowledge to build their confidence, whilst making no assumptions about their capability. Supports Partners in their career aspirations to do more, do different, do better. Is adept at using their judgement confidently when it comes to holding regular performance conversations with Partners Empowering others: Shares own vision with others in a compelling way to enable an environment of stretch and challenge balanced with support so they can act and deliver success for you with freedom and without micromanagement Relationship Centred Communication: Interacts with respect and friendliness to convey views with clarity and empathy. Faces into differences of opinion and surfaces these constructively and works collaboratively to agree a shared solution with lasting results Essential skills and/or experience you'll need: Experienced people manager Analytical skills, data focused Google Suite (or equivalent) Track record of measuring performance and delivering continuous improvement initiatives Desirable skills and/or experience you may have: Export experience Language skills Understanding of grocery industry supply chains Project management and negotiation skills Previous experience in wholesale Knowledge of MS Office/Business Objects 35 hours of work, Monday - Friday The partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Jan 15, 2026
Full time
About the role As a leader within the Commercial Sales department, you will manage a team of Account Coordinators that is responsible for the demand fulfillment of our export business partners, including the Middle & Far East and the Americas. Working closely with customers, our B2B sales team and internal supply chain contacts, you will strive to deliver excellent service level standards and an ongoing programme of continuous improvement and cost management. In a fast growing part of the Waitrose business, you will need to develop the capabilities of your team to further their development and enhance the value added to our business relationships. At a glance: Salary: £50,700.00 - 76,000.00 per annum based on skill and experience Contract type: This is a permanent position Hours and location of the role: 35 hours per week Your home location will be our Bracknell Head Office The Partnership has adopted a hybrid working approach meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. You will need to be able to be present in the office 3 days a week to connect and attend key meetings Key responsibilities: Leadership & People Management: Recruit, mentor, and lead the Operational Team, driving engagement professional development to ensure high standards of performance Work closely with Business Leads and Business Managers and manage 3rd party relationships Operational Excellence: Oversee third-party operational interfaces and customer service delivery, maintaining adherence to agreed SLAs and KPIs Financial Management: Manage all financial invoicing for B2B transactions, including the accurate processing of credit and finance settlements Be responsible for financial integrity and ensure all finance processes and audits are delivered to Partnership requirements Continuous Improvement: Identify and present strategic recommendations to the B2B Operational Development team and wider business stakeholders to streamline project-reliant interfaces and processes Change Management: Negotiate and implement new ways of working. You will assess the impact of proposed changes and provide data-driven recommendations to mitigate risks Customer Success: Capture and analyse customer requirements to evolve service offerings. Act as an escalation point to successfully resolve complex customer complaints Be responsible for the reporting of sales numbers and leading the BTA process with the Account Management team as required Key competencies: Stakeholder Management: Ability to influence and engage internal and external partners Identify who is impacted by or involved in your goals/objectives and therefore who is key to achieving the desired successful outcomes. Understands the motivations and priorities of these stakeholders and takes these into account in order to build and manage sustainable relationships. Can anticipate potential challenges stakeholders may bring and puts plans in place to achieve collaboration Financial Acumen: Proficiency in managing business transactions and settlements Analytical Thinking: Skills in identifying process inefficiencies and designing scalable solutions Developing Teams & Others: Builds high performing teams through integrating a diversity and blend of skills and personalities and supporting a trust based environment. Empowers the team to achieve success with a shared sense of purpose and clarity on team goals Is a specialist in people, being fully inclusive in identifying potential and talent in others. Enables and empowers Partners to grow and develop in capability and knowledge to build their confidence, whilst making no assumptions about their capability. Supports Partners in their career aspirations to do more, do different, do better. Is adept at using their judgement confidently when it comes to holding regular performance conversations with Partners Empowering others: Shares own vision with others in a compelling way to enable an environment of stretch and challenge balanced with support so they can act and deliver success for you with freedom and without micromanagement Relationship Centred Communication: Interacts with respect and friendliness to convey views with clarity and empathy. Faces into differences of opinion and surfaces these constructively and works collaboratively to agree a shared solution with lasting results Essential skills and/or experience you'll need: Experienced people manager Analytical skills, data focused Google Suite (or equivalent) Track record of measuring performance and delivering continuous improvement initiatives Desirable skills and/or experience you may have: Export experience Language skills Understanding of grocery industry supply chains Project management and negotiation skills Previous experience in wholesale Knowledge of MS Office/Business Objects 35 hours of work, Monday - Friday The partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Job Title: Project Coordinator Location: Bath Salary: £28,000-£31,000 depending on experience Role Overview This role is central to the efficient and professional execution of customer orders in support of Business as Usual (BAU) projects. The Project Coordinator plays a key role in expediting both internal and external supply chains, maintaining clear and timely communication with customers, and supporting the smooth delivery of projects. The role represents the Projects Team in cross-functional forums, ensuring accurate information is gathered, shared, and acted upon to maintain project momentum and delivery excellence. Key Duties and Responsibilities Use enterprise resource planning systems to extract, analyse, and report data accurately in line with contractual and business requirements Liaise effectively with internal departments and external stakeholders to support project delivery Track and monitor order book delivery and contribute to regular project review meetings, providing updates on financial performance, specifications, schedules, and customer relationships Take ownership of overdue orders, coordinating cross-functional actions to reduce arrears and reporting progress clearly Prepare and submit high-quality business reports for customer-facing platforms, ensuring accuracy and timely submission Maintain structured and up-to-date project documentation, records, and files compiled from systems, meetings, and business inputs Lead cross-departmental shipping and logistics meetings to ensure alignment and proactive planning Attend sales meetings on behalf of the Projects Team, capturing and distributing clear and accurate meeting notes Maintain registers, trackers, and records to ensure data integrity across all project documentation Uphold strong document control and management practices to support audit readiness and operational transparency Support knowledge sharing across the organisation by assisting colleagues with system use and access to accurate project information Prepare formal documentation and communications for external parties, including expediting lists and general correspondence Contribute to continuous improvement initiatives by identifying and implementing process enhancements Manage the Projects Team inbox, ensuring effective organisation, traceability, and action tracking Provide flexible support across project activities as required to ensure delivery on time, within budget, and to the required standard Carry out additional duties as required to meet evolving business needs Knowledge, Skills and Experience Previous experience in an engineering, manufacturing, or project-based environment Strong numerical and analytical skills Excellent written and verbal communication skills Proficient in Microsoft Office, particularly Excel at an intermediate level or above Experience using ERP systems is desirable Highly organised with the ability to manage multiple priorities and meet deadlines Strong attention to detail with a structured and methodical approach Flexible, adaptable, and proactive in supporting wider business needs Resilient under pressure with a professional and positive attitude Strong problem-solving capability with a practical and solutions-focused mindset Collaborative team player with a positive, can-do approach Eligible for UK Security Clearance, if required
Jan 15, 2026
Full time
Job Title: Project Coordinator Location: Bath Salary: £28,000-£31,000 depending on experience Role Overview This role is central to the efficient and professional execution of customer orders in support of Business as Usual (BAU) projects. The Project Coordinator plays a key role in expediting both internal and external supply chains, maintaining clear and timely communication with customers, and supporting the smooth delivery of projects. The role represents the Projects Team in cross-functional forums, ensuring accurate information is gathered, shared, and acted upon to maintain project momentum and delivery excellence. Key Duties and Responsibilities Use enterprise resource planning systems to extract, analyse, and report data accurately in line with contractual and business requirements Liaise effectively with internal departments and external stakeholders to support project delivery Track and monitor order book delivery and contribute to regular project review meetings, providing updates on financial performance, specifications, schedules, and customer relationships Take ownership of overdue orders, coordinating cross-functional actions to reduce arrears and reporting progress clearly Prepare and submit high-quality business reports for customer-facing platforms, ensuring accuracy and timely submission Maintain structured and up-to-date project documentation, records, and files compiled from systems, meetings, and business inputs Lead cross-departmental shipping and logistics meetings to ensure alignment and proactive planning Attend sales meetings on behalf of the Projects Team, capturing and distributing clear and accurate meeting notes Maintain registers, trackers, and records to ensure data integrity across all project documentation Uphold strong document control and management practices to support audit readiness and operational transparency Support knowledge sharing across the organisation by assisting colleagues with system use and access to accurate project information Prepare formal documentation and communications for external parties, including expediting lists and general correspondence Contribute to continuous improvement initiatives by identifying and implementing process enhancements Manage the Projects Team inbox, ensuring effective organisation, traceability, and action tracking Provide flexible support across project activities as required to ensure delivery on time, within budget, and to the required standard Carry out additional duties as required to meet evolving business needs Knowledge, Skills and Experience Previous experience in an engineering, manufacturing, or project-based environment Strong numerical and analytical skills Excellent written and verbal communication skills Proficient in Microsoft Office, particularly Excel at an intermediate level or above Experience using ERP systems is desirable Highly organised with the ability to manage multiple priorities and meet deadlines Strong attention to detail with a structured and methodical approach Flexible, adaptable, and proactive in supporting wider business needs Resilient under pressure with a professional and positive attitude Strong problem-solving capability with a practical and solutions-focused mindset Collaborative team player with a positive, can-do approach Eligible for UK Security Clearance, if required
Logistics Coordinator - Global FMCG Business - Competitive Salary + Benefits - Site Based in Merseyside Futures are representing a fast-growing FMCG organisation with an impressive portfolio of health & wellness products. With a rapidly growing portfolio, ambitious International growth plans and a strong focus on operational excellence, they are expanding their logistics function and seeking a highly organised Logistics Coordinator to join the team. The Role The Logistics Coordinator will play a vital role in ensuring the efficient, accurate, and timely movement of goods across supply chain. You will be responsible for managing outbound shipments, liaising with carriers and internal teams, and maintaining compliance across all shipping documentation and processes. Your work will directly support product availability, customer satisfaction, and the smooth flow of FMCG operations. Key Responsibilities Coordinate and manage the import and export of goods, ensuring compliance with UK and international trade regulations. Prepare, review, and manage all shipping and export documentation, ensuring full accuracy and compliance. Liaise with freight forwarders, carriers, and third-party logistics partners to book transport and resolve shipping issues. Monitor shipment status and proactively communicate any delays, risks, or discrepancies to internal stakeholders. Support customs processes, including declarations, duty calculations, and compliance checks (if applicable). Collaborate with supply chain, warehouse, sales, and customer service teams to ensure alignment on priorities and timelines. Maintain accurate shipping records, track KPIs, and provide reports on freight costs, carrier performance, and delivery metrics. Assist with continuous improvement initiatives to streamline shipping processes and enhance efficiency. Ensure packaging, labelling, and pallet configuration meet customer and retailer specifications. About You 2 experience working in an Logistics Coordinator or Shipping Coordinator role Experience within a fast-paced manufacturing or distribution environment Experience working with freight forwarders, customs brokers and local Chambers of Commerce. Strong knowledge of customs procedures, documentation, and international trade compliance. Proficiency with MS Office and logistics software. Excellent communication and negotiation skills. High attention to detail and ability to work under pressure. Strong organisational and time management skills. What We Offer Competitive salary and benefits Exciting opportunity to work for a market-leading health & wellness business Exceptional opportunities for career development and progression within supply chain and operations. Supportive team culture and collaborative working environment. Apply for more information on this exciting Logistics Coordinator role.
Jan 14, 2026
Full time
Logistics Coordinator - Global FMCG Business - Competitive Salary + Benefits - Site Based in Merseyside Futures are representing a fast-growing FMCG organisation with an impressive portfolio of health & wellness products. With a rapidly growing portfolio, ambitious International growth plans and a strong focus on operational excellence, they are expanding their logistics function and seeking a highly organised Logistics Coordinator to join the team. The Role The Logistics Coordinator will play a vital role in ensuring the efficient, accurate, and timely movement of goods across supply chain. You will be responsible for managing outbound shipments, liaising with carriers and internal teams, and maintaining compliance across all shipping documentation and processes. Your work will directly support product availability, customer satisfaction, and the smooth flow of FMCG operations. Key Responsibilities Coordinate and manage the import and export of goods, ensuring compliance with UK and international trade regulations. Prepare, review, and manage all shipping and export documentation, ensuring full accuracy and compliance. Liaise with freight forwarders, carriers, and third-party logistics partners to book transport and resolve shipping issues. Monitor shipment status and proactively communicate any delays, risks, or discrepancies to internal stakeholders. Support customs processes, including declarations, duty calculations, and compliance checks (if applicable). Collaborate with supply chain, warehouse, sales, and customer service teams to ensure alignment on priorities and timelines. Maintain accurate shipping records, track KPIs, and provide reports on freight costs, carrier performance, and delivery metrics. Assist with continuous improvement initiatives to streamline shipping processes and enhance efficiency. Ensure packaging, labelling, and pallet configuration meet customer and retailer specifications. About You 2 experience working in an Logistics Coordinator or Shipping Coordinator role Experience within a fast-paced manufacturing or distribution environment Experience working with freight forwarders, customs brokers and local Chambers of Commerce. Strong knowledge of customs procedures, documentation, and international trade compliance. Proficiency with MS Office and logistics software. Excellent communication and negotiation skills. High attention to detail and ability to work under pressure. Strong organisational and time management skills. What We Offer Competitive salary and benefits Exciting opportunity to work for a market-leading health & wellness business Exceptional opportunities for career development and progression within supply chain and operations. Supportive team culture and collaborative working environment. Apply for more information on this exciting Logistics Coordinator role.
Company description: GXO Logistics Supply Chain Inc. Job description: Do you have transport and administration experience and would like to incorporate both into one role? Are you looking to join a reputable company where you can develop and grow? Our specialist team continues to grow and we are looking for a full-time Transport Compliance Coordinator to join our Northampton team at Wickes click apply for full job details
Jan 14, 2026
Full time
Company description: GXO Logistics Supply Chain Inc. Job description: Do you have transport and administration experience and would like to incorporate both into one role? Are you looking to join a reputable company where you can develop and grow? Our specialist team continues to grow and we are looking for a full-time Transport Compliance Coordinator to join our Northampton team at Wickes click apply for full job details
Site Administrator East Midlands Our Building East Midlands business unit is looking for a Site Administrator to join their team working on a number of our core sector projects throughout our East Midlands Region. What you will be doing: The prime responsibility of the role will be to control/upload all site documentation onto Viewpoint (4P), and to co-ordinate design related documentation and details to ensure that the Site Teams are always in possession of the latest documents/drawings Educate sub-contractors on using Viewpoint and Fieldview Maintain all site construction records, and upload onto Viewpoint, including Health and Safety documents, quality records, drawings, as-builts, site diaries, etc. Maintain drawing registers on site, and monitor distribution of copies of drawings to the site team, to ensure that works are progressing to the latest versions of the drawings Completing reports on weekly/monthly basis: materials received/plant returns, timesheets, site waste returns, KPI submissions, progress reports, H&S figures, newsletters Responsible for ensuring that all critical safety registers and certificates are in place and available for inspection and incorporation into final documentation Work closely with the Design Coordinator, and relevant parties to assist in production of various handover documents; As-builts, health & safety File, operations & maintenance Manuals About You: Knowledge and understanding of site administration at operational level is vital Exceptional organisational and prioritisation skills Comprehensive knowledge of MS Office Experience with multi discipline teams in office and construction site. Viewpoint/Fieldview software knowledge would be of benefit, but not essential, as training will be provided What We Can Offer in Return: With an impressive order book of over £3.2 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits: We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Comprehensive pension plan Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role About us: Galliford Try is one of the UK's leading construction businesses with a vision to continuously be a people orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in. Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value. Additional Information: Galliford Try welcomes applications from candidates who would like to work full time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage you and would be grateful if you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. For information about this role or any other roles within our Buildings Divisions including Morrison Construction please contact . A full job description for this role is available upon request. Galliford Try are an equal opportunities employer and welcome applications from all sectors of the community.
Jan 14, 2026
Full time
Site Administrator East Midlands Our Building East Midlands business unit is looking for a Site Administrator to join their team working on a number of our core sector projects throughout our East Midlands Region. What you will be doing: The prime responsibility of the role will be to control/upload all site documentation onto Viewpoint (4P), and to co-ordinate design related documentation and details to ensure that the Site Teams are always in possession of the latest documents/drawings Educate sub-contractors on using Viewpoint and Fieldview Maintain all site construction records, and upload onto Viewpoint, including Health and Safety documents, quality records, drawings, as-builts, site diaries, etc. Maintain drawing registers on site, and monitor distribution of copies of drawings to the site team, to ensure that works are progressing to the latest versions of the drawings Completing reports on weekly/monthly basis: materials received/plant returns, timesheets, site waste returns, KPI submissions, progress reports, H&S figures, newsletters Responsible for ensuring that all critical safety registers and certificates are in place and available for inspection and incorporation into final documentation Work closely with the Design Coordinator, and relevant parties to assist in production of various handover documents; As-builts, health & safety File, operations & maintenance Manuals About You: Knowledge and understanding of site administration at operational level is vital Exceptional organisational and prioritisation skills Comprehensive knowledge of MS Office Experience with multi discipline teams in office and construction site. Viewpoint/Fieldview software knowledge would be of benefit, but not essential, as training will be provided What We Can Offer in Return: With an impressive order book of over £3.2 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits: We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Comprehensive pension plan Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role About us: Galliford Try is one of the UK's leading construction businesses with a vision to continuously be a people orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in. Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value. Additional Information: Galliford Try welcomes applications from candidates who would like to work full time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage you and would be grateful if you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. For information about this role or any other roles within our Buildings Divisions including Morrison Construction please contact . A full job description for this role is available upon request. Galliford Try are an equal opportunities employer and welcome applications from all sectors of the community.
Field Service Coordinator Salary: Competitive Location: Westerham - TN16 The vacancy We are seeking a highly organised and detail-oriented Field Service Coordinator to join our Service Support team in Westerham. In this role, you will play a key part in supporting our field service engineers and sub-contractors, ensuring optimal route planning, effective scheduling, and the highest standards of customer service. You ll work collaboratively with cross-functional teams to drive productivity, efficiency, and customer satisfaction. What You ll Be Doing Optimise engineers routes for maximum productivity and service delivery. Respond to enquiries from Customer Service staff regarding appointments, availability, and stock. Routinely review engineer coverage and make recommendations for improvement. Handle enquiries from engineers and sub-contractors, providing timely and effective support. Manage payments and refunds for customers as required. Maintain and manage the job management system to ensure efficient booking procedures. Order and approve parts for engineers and sub-contractors. Ensure next day s jobs are downloaded to engineers and sub-contractors within agreed timescales. Manage emergency sickness and planned absences to minimise disruption to customers. Suggest and implement process improvements to enhance service delivery. Carry out any reasonable duties as requested by the Team Leader.What You ll Already Have Proven analytical skills and a track record of problem-solving. Previous experience in work scheduling (not essential, as training will be provided). Excellent organisational skills and the ability to multitask. Self-motivated and target-driven, able to work under pressure. Strong communication and collaboration skills across all levels of the organisation.Our Core Competencies Drives Results Making things happen. Nimble Learning Always remain curious. Collaborates Use your network, sharing knowledge and skills. Plans and Aligns Make it relevant, make it purposeful.Our Purpose & Behaviours At the heart of everything we do are our shared values and behaviours: We Think Big, Learn Fast We Work It Together We Make The Hard CallOur Values We commit to being a Home for all, empowering people to Make a Difference. We are: Aligned in our work together. Agile in the face of change. Accountable to our promises. Action with integrity and transparency.Why Join Us? We reward not just the results but the positive impact you make along the way. With a pay-for-performance culture, we value curiosity, collaboration, and the drive to keep improving. The Benefits 33 days holiday (inclusive of Bank Holidays) Annual Incentive Plan Employee Assistance Programme Life Assurance & Pension Plan Health & Wellbeing Programme (including health cash plan) High Street Reward Scheme & Refer a Friend Programme Free Parking & Eye Care support Flexible working model Employee Recognition ProgrammeOur Hiring Process Initial discussion with our Resourcing Team. On-site interview process (1 2 stages depending on role). Successful candidates will be notified, and start dates confirmed.If you haven t heard from us within 4 weeks, please consider your application unsuccessful. Please note due to the Christmas period, there may be a delay in responding to your application. Note for Recruitment Agencies: We manage our vacancies internally, preferring direct hires and referrals. When needed, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply. Who we are Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name. In addition, Aqualisa completes our portfolio with its market-leading digital showering technology. Our brands are united by a belief in design, innovation and craftmanship, leading to beautiful and high-quality products. With manufacturing sites throughout the UK, and a House of Rohl showroom at the Design Centre in London, we currently employ over 600 people, dedicated to delivering excellent products and service throughout our supply chain. A new multi-million pound state-of-the-art facility at the i54 Business Park in Wolverhampton will be completed later this year, generating exciting new opportunities across the business as we continue to grow. Watch our to discover more about Perrin & Rowe, Shaws, Riobel and Victoria + Albert the brands that make up the House of Rohl.
Jan 14, 2026
Full time
Field Service Coordinator Salary: Competitive Location: Westerham - TN16 The vacancy We are seeking a highly organised and detail-oriented Field Service Coordinator to join our Service Support team in Westerham. In this role, you will play a key part in supporting our field service engineers and sub-contractors, ensuring optimal route planning, effective scheduling, and the highest standards of customer service. You ll work collaboratively with cross-functional teams to drive productivity, efficiency, and customer satisfaction. What You ll Be Doing Optimise engineers routes for maximum productivity and service delivery. Respond to enquiries from Customer Service staff regarding appointments, availability, and stock. Routinely review engineer coverage and make recommendations for improvement. Handle enquiries from engineers and sub-contractors, providing timely and effective support. Manage payments and refunds for customers as required. Maintain and manage the job management system to ensure efficient booking procedures. Order and approve parts for engineers and sub-contractors. Ensure next day s jobs are downloaded to engineers and sub-contractors within agreed timescales. Manage emergency sickness and planned absences to minimise disruption to customers. Suggest and implement process improvements to enhance service delivery. Carry out any reasonable duties as requested by the Team Leader.What You ll Already Have Proven analytical skills and a track record of problem-solving. Previous experience in work scheduling (not essential, as training will be provided). Excellent organisational skills and the ability to multitask. Self-motivated and target-driven, able to work under pressure. Strong communication and collaboration skills across all levels of the organisation.Our Core Competencies Drives Results Making things happen. Nimble Learning Always remain curious. Collaborates Use your network, sharing knowledge and skills. Plans and Aligns Make it relevant, make it purposeful.Our Purpose & Behaviours At the heart of everything we do are our shared values and behaviours: We Think Big, Learn Fast We Work It Together We Make The Hard CallOur Values We commit to being a Home for all, empowering people to Make a Difference. We are: Aligned in our work together. Agile in the face of change. Accountable to our promises. Action with integrity and transparency.Why Join Us? We reward not just the results but the positive impact you make along the way. With a pay-for-performance culture, we value curiosity, collaboration, and the drive to keep improving. The Benefits 33 days holiday (inclusive of Bank Holidays) Annual Incentive Plan Employee Assistance Programme Life Assurance & Pension Plan Health & Wellbeing Programme (including health cash plan) High Street Reward Scheme & Refer a Friend Programme Free Parking & Eye Care support Flexible working model Employee Recognition ProgrammeOur Hiring Process Initial discussion with our Resourcing Team. On-site interview process (1 2 stages depending on role). Successful candidates will be notified, and start dates confirmed.If you haven t heard from us within 4 weeks, please consider your application unsuccessful. Please note due to the Christmas period, there may be a delay in responding to your application. Note for Recruitment Agencies: We manage our vacancies internally, preferring direct hires and referrals. When needed, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply. Who we are Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name. In addition, Aqualisa completes our portfolio with its market-leading digital showering technology. Our brands are united by a belief in design, innovation and craftmanship, leading to beautiful and high-quality products. With manufacturing sites throughout the UK, and a House of Rohl showroom at the Design Centre in London, we currently employ over 600 people, dedicated to delivering excellent products and service throughout our supply chain. A new multi-million pound state-of-the-art facility at the i54 Business Park in Wolverhampton will be completed later this year, generating exciting new opportunities across the business as we continue to grow. Watch our to discover more about Perrin & Rowe, Shaws, Riobel and Victoria + Albert the brands that make up the House of Rohl.
Works Coordinator - North London ( 6 Month Fixed Term Cover) £30,814 - £32,435 We are recruiting for a Works Coordinator, who will be responsible for effectively deploying Metworks employees to make repairs to properties. You will also be responsible for operating Metworks systems to ensure that planning, finance and administration tasks are maintained and enable the company to meet all of its contractual and performance. Working hours for this role are 37.5 per week, 08:00 - 16:00. This role requires office attendance everyday and is not eligible for home working. What you'll need to succeed Previous experience of working with Northgate and DRS applications Three GCSEs at Grade C or above and including Mathematics and English Demonstrable proficiency in Microsoft Excel and Word Proven background in a customer service focused environment Ability to understand Construction related terminology Previous experience of working within Social Housing or a planning/supply chain role would be desirable. What you need to do now If you're interested in this role, take a look at the attached Job Description for more details and if it's the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Jan 14, 2026
Seasonal
Works Coordinator - North London ( 6 Month Fixed Term Cover) £30,814 - £32,435 We are recruiting for a Works Coordinator, who will be responsible for effectively deploying Metworks employees to make repairs to properties. You will also be responsible for operating Metworks systems to ensure that planning, finance and administration tasks are maintained and enable the company to meet all of its contractual and performance. Working hours for this role are 37.5 per week, 08:00 - 16:00. This role requires office attendance everyday and is not eligible for home working. What you'll need to succeed Previous experience of working with Northgate and DRS applications Three GCSEs at Grade C or above and including Mathematics and English Demonstrable proficiency in Microsoft Excel and Word Proven background in a customer service focused environment Ability to understand Construction related terminology Previous experience of working within Social Housing or a planning/supply chain role would be desirable. What you need to do now If you're interested in this role, take a look at the attached Job Description for more details and if it's the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Customer Service Coordinator 12.90 per hour PAYE Pollards Wood, Chalfont St. Giles 18 Month Contract Our client is currently searching for a Customer Service Coordinator to join their team at their Pollards Wood office in Chalfont St. Giles Responsibilities: Customer & Field Engineer Coordination Serve as a central point of contact between healthcare professionals (e.g., radiographers, clinicians) and Field Service Engineers. Manage service requests, schedule maintenance and repairs, and coordinate parts logistics. Handle escalations and ensure timely, customer-focused resolutions. Operational Support & Logistics Support internal teams with tools, parts and transport logistics Resolve courier and supply chain issues to maintain service continuity Collaborate with global logistics and planning teams to optimise service delivery Contract & Billing Execution Administer service contracts and manage non-contract service activities Ensure accurate billing, installed base (IB) management, cost debriefs, and supplier / customer onboarding Manage purchase orders, payables and dispute resolution in alignment with compliance standards Cross-Functional Collaboration Partner with legal, tax and compliance teams to ensure regulatory alignment Contribute to continuous improvement initiatives, ERP system enhancements and data integrity efforts Support transformation projects that enhance operational efficiency and customer satisfaction Qualifications & Requirements: Experience in a high-volume, customer-centric environment. Background in service coordination, logistics, billing, or contract administration. Proficiency in Microsoft Excel and ERP systems (e.g., Oracle, SAP). Strong communication, organizational, and analytical skills. Proactive problem-solver with a continuous improvement mindset. Strong stakeholder engagement and relationship-building capabilities. Ability to adapt in a dynamic, regulated environment. Experience in healthcare, med tech, or other regulated industries is advantageous.
Jan 14, 2026
Contractor
Customer Service Coordinator 12.90 per hour PAYE Pollards Wood, Chalfont St. Giles 18 Month Contract Our client is currently searching for a Customer Service Coordinator to join their team at their Pollards Wood office in Chalfont St. Giles Responsibilities: Customer & Field Engineer Coordination Serve as a central point of contact between healthcare professionals (e.g., radiographers, clinicians) and Field Service Engineers. Manage service requests, schedule maintenance and repairs, and coordinate parts logistics. Handle escalations and ensure timely, customer-focused resolutions. Operational Support & Logistics Support internal teams with tools, parts and transport logistics Resolve courier and supply chain issues to maintain service continuity Collaborate with global logistics and planning teams to optimise service delivery Contract & Billing Execution Administer service contracts and manage non-contract service activities Ensure accurate billing, installed base (IB) management, cost debriefs, and supplier / customer onboarding Manage purchase orders, payables and dispute resolution in alignment with compliance standards Cross-Functional Collaboration Partner with legal, tax and compliance teams to ensure regulatory alignment Contribute to continuous improvement initiatives, ERP system enhancements and data integrity efforts Support transformation projects that enhance operational efficiency and customer satisfaction Qualifications & Requirements: Experience in a high-volume, customer-centric environment. Background in service coordination, logistics, billing, or contract administration. Proficiency in Microsoft Excel and ERP systems (e.g., Oracle, SAP). Strong communication, organizational, and analytical skills. Proactive problem-solver with a continuous improvement mindset. Strong stakeholder engagement and relationship-building capabilities. Ability to adapt in a dynamic, regulated environment. Experience in healthcare, med tech, or other regulated industries is advantageous.
Based: North Ayrshire This role sits at the centre of customer activity and production planning, coordinating projects from initial enquiry through to order entry and delivery. You will act as the key link between customers, sales, supply chain and the production plant, ensuring clear communication and smooth delivery. It is a varied role that suits someone who enjoys ownership, problem solving and being the main point of contact for both customers and internal teams. We are looking for someone who is organised, proactive, and enjoys working across teams. The role Manage customer projects from request for quotation through to order set up Coordinate introduction of new products across internal teams Gather costs and specifications, prepare cost matrices and support approval process Ensure quotations are accurate, complete and issued within agreed timescales Clearly identify customer requirements and communicate these internally Provide commercial administration support across enquiries, offers and order processing Support price updates and revisions Prepare and maintain customer and internal reports Track sales performance against forecasts Coordinate samples and product information for customers Support stock inventory management including excess and obsolete stock reporting Assist finance team with credit control, liaising with customers to resolve issue Act as the main point of contact for existing and new customers Manage communication around production plans, lead times and delivery schedules with internal teams and customer Proactively resolve order related issues Ideal candidate Experience in a customer focused role within a manufacturing &/or production environment Strong organisational skills with the ability to manage multiple priorities Confident communicator who builds effective working relationships Comfortable working with reports, data and product cost information Proactive, detail focused and solutions driven Able to work cross functionally
Jan 13, 2026
Full time
Based: North Ayrshire This role sits at the centre of customer activity and production planning, coordinating projects from initial enquiry through to order entry and delivery. You will act as the key link between customers, sales, supply chain and the production plant, ensuring clear communication and smooth delivery. It is a varied role that suits someone who enjoys ownership, problem solving and being the main point of contact for both customers and internal teams. We are looking for someone who is organised, proactive, and enjoys working across teams. The role Manage customer projects from request for quotation through to order set up Coordinate introduction of new products across internal teams Gather costs and specifications, prepare cost matrices and support approval process Ensure quotations are accurate, complete and issued within agreed timescales Clearly identify customer requirements and communicate these internally Provide commercial administration support across enquiries, offers and order processing Support price updates and revisions Prepare and maintain customer and internal reports Track sales performance against forecasts Coordinate samples and product information for customers Support stock inventory management including excess and obsolete stock reporting Assist finance team with credit control, liaising with customers to resolve issue Act as the main point of contact for existing and new customers Manage communication around production plans, lead times and delivery schedules with internal teams and customer Proactively resolve order related issues Ideal candidate Experience in a customer focused role within a manufacturing &/or production environment Strong organisational skills with the ability to manage multiple priorities Confident communicator who builds effective working relationships Comfortable working with reports, data and product cost information Proactive, detail focused and solutions driven Able to work cross functionally
Procurement Administrator (Coordinator / Scheduler) Part Time Mere, Wiltshire £13.56 Per Hour + 23 Days Holiday (Pro Rata d) + 8 Days Bank Holidays (Pro Rata d) + Free Parking + Onsite Gym Monday to Friday 30 Hours Per Week Flexible Working Hours Procurement Administrator required for a people focussed manufacturing company who have been in operation for over 100 years. This is a great opportunity for someone looking to join a stable company who offer flexible working hours, training and development. This role would suit candidates with experience in an administrative focused role related to coordinating, procurement or scheduling. Candidates from any industry are encouraged to apply. The Procurement Administrator will report into the company s Buyer and Procurement Officer where you will provide vital administrative support to their supply chain operations. The Procurement Administrator: Administrative support for all aspects of procurement including preparing purchase orders and managing supplier documentation Placing orders using Winman MRP system Using Excel Support coordination of freight forwarding services to ensure timely delivery of goods Monitor inventory levels Part time 30 Hours per Week The Procurement Administrator Role: Experience in an administrative, coordinator, scheduler role or similar Any industry background Experience using Microsoft Office applications including Excel
Jan 13, 2026
Full time
Procurement Administrator (Coordinator / Scheduler) Part Time Mere, Wiltshire £13.56 Per Hour + 23 Days Holiday (Pro Rata d) + 8 Days Bank Holidays (Pro Rata d) + Free Parking + Onsite Gym Monday to Friday 30 Hours Per Week Flexible Working Hours Procurement Administrator required for a people focussed manufacturing company who have been in operation for over 100 years. This is a great opportunity for someone looking to join a stable company who offer flexible working hours, training and development. This role would suit candidates with experience in an administrative focused role related to coordinating, procurement or scheduling. Candidates from any industry are encouraged to apply. The Procurement Administrator will report into the company s Buyer and Procurement Officer where you will provide vital administrative support to their supply chain operations. The Procurement Administrator: Administrative support for all aspects of procurement including preparing purchase orders and managing supplier documentation Placing orders using Winman MRP system Using Excel Support coordination of freight forwarding services to ensure timely delivery of goods Monitor inventory levels Part time 30 Hours per Week The Procurement Administrator Role: Experience in an administrative, coordinator, scheduler role or similar Any industry background Experience using Microsoft Office applications including Excel
Job description In this role as Client Manager High Tech Crops and Convenience Manager in the UK, you will service Rijk Zwaan customers across the country, analysing their business needs and maximizing their full potential. Your job at Rijk Zwaan. As Client Manager High Tech Crops and Convenience and as part of the Commercial Team you will support our clients, specialising in the growing of indoor lettuce as well as support our hot crops across the UK. You will also support our outdoor lettuce growers with an emphasis on those who supply our Convenience clients. You will work with experienced Crop Specialists from the Netherlands and UK to support our UK partners, along with our UK Client Manager Chain (Marketing Specialist) to promote new varieties. For customer visits and training requirements you will also be required to visit the Head Office in the Netherlands. Additionally, you are responsible for: Selling seeds in mainly the following crops: outdoor and indoor lettuce, leafies and hot crops Introducing new varieties to customers by trials; Maintaining and enhancing long-standing relationships with customers; Identifying new opportunities within existing clients and new businesses Helping to set the strategy for our Convenience (Processor) Clients Where will you be working? Rijk Zwaan is an international family company with a people-oriented culture. Rijk Zwaan is at the beginning of the food chain. We develop vegetable varieties and sell the seeds to growers and other chain partners all over the world. We thus make an important contribution to the world food supply. Everything we do is about healthy growth. The growth of natural and healthy products that we export around the world. The growth of our company. And above all the growth of our people: we give you every opportunity to use your own initiative and achieve your full potential. As Client Manager, you will form part of the Commercial Team within Rijk Zwaan UK. The Commercial Team consists of several other specialists who work on sales activities in the UK, plus a Client Manager Chain and an Innovation and Trial Coordinator. As a team you will keep an eye on the latest developments, respond to trends, and sell concepts and products. Your contribution: You have a passion for the industry with proven commercial skills and insight. You seek to influence decision-making in the seed world and conduct this in a professional manner. Also, you have the ability to work independently and understand that transparent communication and accurate recording of information is required to benefit the wider team. You have a driven, proactive and tenacious approach to your work to open up new markets and to build on the Rijk Zwaan reputation. Moreover, you have excellent organizational and presentation skills. As this is a commercial position, you have to enjoy sales negotiations, and need a keen problem-solving mindset. Given the nature of this position, you will need to be open to national and international travel. In addition, we can find the following on your resume: Education to a degree level or equivalent. At least 3-5 years of relevant work experience Extensive product and market knowledge of the horticultural industry. What can you expect from us? In addition to a commercial and international working environment, we are happy to offer you: Permanent contract from the start; Market-based salary based on job level and experience; Extensive training program by specialists with years of horticulture experience; Various training opportunities through our own Rijk Zwaan Academy; Good work-life balance. Interested? Let us work together for the vegetables of tomorrow! All applications are being handled through our recruiter MorePeople. Please send your CV and motivation for application to Emily Wood's email (url removed) The recruitment process will include a mixture of online and in person interviews and will require an assessment.
Jan 12, 2026
Full time
Job description In this role as Client Manager High Tech Crops and Convenience Manager in the UK, you will service Rijk Zwaan customers across the country, analysing their business needs and maximizing their full potential. Your job at Rijk Zwaan. As Client Manager High Tech Crops and Convenience and as part of the Commercial Team you will support our clients, specialising in the growing of indoor lettuce as well as support our hot crops across the UK. You will also support our outdoor lettuce growers with an emphasis on those who supply our Convenience clients. You will work with experienced Crop Specialists from the Netherlands and UK to support our UK partners, along with our UK Client Manager Chain (Marketing Specialist) to promote new varieties. For customer visits and training requirements you will also be required to visit the Head Office in the Netherlands. Additionally, you are responsible for: Selling seeds in mainly the following crops: outdoor and indoor lettuce, leafies and hot crops Introducing new varieties to customers by trials; Maintaining and enhancing long-standing relationships with customers; Identifying new opportunities within existing clients and new businesses Helping to set the strategy for our Convenience (Processor) Clients Where will you be working? Rijk Zwaan is an international family company with a people-oriented culture. Rijk Zwaan is at the beginning of the food chain. We develop vegetable varieties and sell the seeds to growers and other chain partners all over the world. We thus make an important contribution to the world food supply. Everything we do is about healthy growth. The growth of natural and healthy products that we export around the world. The growth of our company. And above all the growth of our people: we give you every opportunity to use your own initiative and achieve your full potential. As Client Manager, you will form part of the Commercial Team within Rijk Zwaan UK. The Commercial Team consists of several other specialists who work on sales activities in the UK, plus a Client Manager Chain and an Innovation and Trial Coordinator. As a team you will keep an eye on the latest developments, respond to trends, and sell concepts and products. Your contribution: You have a passion for the industry with proven commercial skills and insight. You seek to influence decision-making in the seed world and conduct this in a professional manner. Also, you have the ability to work independently and understand that transparent communication and accurate recording of information is required to benefit the wider team. You have a driven, proactive and tenacious approach to your work to open up new markets and to build on the Rijk Zwaan reputation. Moreover, you have excellent organizational and presentation skills. As this is a commercial position, you have to enjoy sales negotiations, and need a keen problem-solving mindset. Given the nature of this position, you will need to be open to national and international travel. In addition, we can find the following on your resume: Education to a degree level or equivalent. At least 3-5 years of relevant work experience Extensive product and market knowledge of the horticultural industry. What can you expect from us? In addition to a commercial and international working environment, we are happy to offer you: Permanent contract from the start; Market-based salary based on job level and experience; Extensive training program by specialists with years of horticulture experience; Various training opportunities through our own Rijk Zwaan Academy; Good work-life balance. Interested? Let us work together for the vegetables of tomorrow! All applications are being handled through our recruiter MorePeople. Please send your CV and motivation for application to Emily Wood's email (url removed) The recruitment process will include a mixture of online and in person interviews and will require an assessment.
Anne Corder Recruitment
Dry Drayton, Cambridgeshire
Superb part time temporary opportunity available for a supply chain coordinator. Up to 3 days per week. Duties required: Track shipments with carriers to ensure timely, cost-effective delivery. Assist with preparing, submitting, and following up on POs to maintain procurement timelines. Communicate with suppliers/manufacturers to obtain required documents and resolve shipping delays. Maintain accurate shipping, import/export, and compliance records. Use Excel to track orders, shipments, and inventory. Requirements Experience in supply chain / logistics. Comfortable in a fast-changing environment. Strong IT skills (Excel, PowerPoint, etc.). Please call Julie for more information! Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, and your personal data may be added to our database as part of the application process. Our privacy policy, available on our website, explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners, and we will contact you within five working days if your application is to be progressed further. INDEEDCOMM
Jan 12, 2026
Full time
Superb part time temporary opportunity available for a supply chain coordinator. Up to 3 days per week. Duties required: Track shipments with carriers to ensure timely, cost-effective delivery. Assist with preparing, submitting, and following up on POs to maintain procurement timelines. Communicate with suppliers/manufacturers to obtain required documents and resolve shipping delays. Maintain accurate shipping, import/export, and compliance records. Use Excel to track orders, shipments, and inventory. Requirements Experience in supply chain / logistics. Comfortable in a fast-changing environment. Strong IT skills (Excel, PowerPoint, etc.). Please call Julie for more information! Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, and your personal data may be added to our database as part of the application process. Our privacy policy, available on our website, explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners, and we will contact you within five working days if your application is to be progressed further. INDEEDCOMM
Competitive base plus bonus and car allowance Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 06/02/2026 About this job Job Advert As General Manager, you will provide strategic leadership and operational direction for the Wardle operation, overseeing all warehousing processes and customer interactions on site. You will lead a large, diverse workforce of c250 colleagues and ensure that the site's operational structures, culture, and performance, consistently meet business and customer expectations. Working closely with key stakeholders across Transport, Commercial, Procurement, and Finance, you will shape and deliver the site strategy, ensuring seamless end to end service and strong commercial and operational outcomes. Why Boughey? Competitive salary plus bonus Car allowance Monday to Friday 8am to 4.30pm 33 days holiday including bank holidays with the option to buy more Extensive progression opportunities across the wider group that has 2 other businesses Extensive training opportunities with funded accredited courses Discounts across shopping, groceries, travel, entertainment, dining, days out, health & beauty and much more Medicash Long service awards The usual: company pension, life assurance, cycle to work scheme, employee assistance programme, free refreshments, free on site parking Day to Day Demonstrate a personal leadership commitment to place safety first, ensuring colleagues not only comply with H&S policies, legislation and guidance but take personal responsibility and pride for the safety of themselves and others. Champion a culture of operational excellence, with a strong focus on customer service, accuracy, and Right First Time performance across all site activities. Build and sustain high levels of colleague engagement, empowering shift managers and shift coordinators, across all shifts to perform at their best and contribute to a positive, inclusive workplace culture. Develop and implement site wide operational strategies that enhance efficiency, reduce cost, strengthen service delivery, and support Boughey's wider commercial and growth ambitions. Translate strategic objectives into clear, actionable plans for all departments on site, ensuring alignment, accountability, and consistent execution. Oversee all day to day operational activity across the site, including warehousing, inventory management, transport interface, and site services, ensuring smooth, safe, and efficient flow of goods and information. Lead the management, procurement, and maintenance of site equipment and assets, ensuring long term planning that balances operational needs, commercial considerations, and sustainability. Own the site budget, ensuring effective cost control, accurate forecasting, and delivery of financial targets, alongside clear and timely reporting to Head of Warehouse Operations. Identify, analyse, and resolve operational and logistical challenges, using data driven insight to implement proactive and sustainable solutions. Ensure full compliance with all legal, regulatory, and BRCGS requirements, with particular emphasis on health and safety, food safety, and supply chain risk management. Develop and maintain strong working relationships with key customers, suppliers, contractors, and partners, ensuring high levels of service, communication, and collaboration. Monitor, track, and report key operational metrics, using performance data to drive continuous improvement and enhance site effectiveness. Promote and embed technology and digital tools that improve visibility, accuracy, productivity, and decision making across the site. Lead the recruitment, development, and performance management of colleagues, ensuring the site has the capability, skills, and leadership strength required to deliver both current and future operational needs. What will you bring? Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field is desirable. Substantial experience in warehouse management or operations. Proven senior operational leadership experience within warehousing, logistics, FMCG, manufacturing, or a similar fast paced, high volume environment. Strong track record of leading large teams (typically 200 colleagues) across multi shift or 24/7 operations. Demonstrable experience in budget ownership, cost control, and delivering against commercial targets. Comprehensive understanding of Health & Safety legislation, risk management, and safe systems of work. Experience implementing operational improvement initiatives, including LEAN, continuous improvement, or process optimisation. Strong stakeholder management skills, with experience working cross functionally (e.g., Transport, Commercial, Finance, Procurement). Proficiency with warehouse management systems (WMS) and operational technology, with the ability to use data to drive decisions. Strategic thinker with the ability to translate vision into operational reality. Exceptional leadership presence, able to inspire, influence, and engage colleagues at all levels. Strong commercial acumen, understanding how operational decisions impact cost, service, and profitability. Resilience and adaptability, thriving in a fast paced, high pressure, deadline driven environment. Data driven decision maker, comfortable with KPIs, dashboards, and performance analytics. Excellent communication skills, able to represent the site internally and externally. Continuous improvement mindset, always seeking better, safer, more efficient ways of working. Customer focused, with a commitment to delivering high service levels and building strong relationships. Leading collaboration amongst the various departments. Knowledge of relevant regulatory requirements and compliance standards. Who are Boughey? NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us What makes Boughey Distribution different? We store and transport food in a way that is best for our customers, people, communities and the planet Boasting a 60-year heritage we are committed to on going investment in our facilities, vehicles, systems and our people. We have more than 1.5 million square feet of warehouse space alongside 160 trucks & 365 trailers, and we want you to be a part of it We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Jan 12, 2026
Full time
Competitive base plus bonus and car allowance Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 06/02/2026 About this job Job Advert As General Manager, you will provide strategic leadership and operational direction for the Wardle operation, overseeing all warehousing processes and customer interactions on site. You will lead a large, diverse workforce of c250 colleagues and ensure that the site's operational structures, culture, and performance, consistently meet business and customer expectations. Working closely with key stakeholders across Transport, Commercial, Procurement, and Finance, you will shape and deliver the site strategy, ensuring seamless end to end service and strong commercial and operational outcomes. Why Boughey? Competitive salary plus bonus Car allowance Monday to Friday 8am to 4.30pm 33 days holiday including bank holidays with the option to buy more Extensive progression opportunities across the wider group that has 2 other businesses Extensive training opportunities with funded accredited courses Discounts across shopping, groceries, travel, entertainment, dining, days out, health & beauty and much more Medicash Long service awards The usual: company pension, life assurance, cycle to work scheme, employee assistance programme, free refreshments, free on site parking Day to Day Demonstrate a personal leadership commitment to place safety first, ensuring colleagues not only comply with H&S policies, legislation and guidance but take personal responsibility and pride for the safety of themselves and others. Champion a culture of operational excellence, with a strong focus on customer service, accuracy, and Right First Time performance across all site activities. Build and sustain high levels of colleague engagement, empowering shift managers and shift coordinators, across all shifts to perform at their best and contribute to a positive, inclusive workplace culture. Develop and implement site wide operational strategies that enhance efficiency, reduce cost, strengthen service delivery, and support Boughey's wider commercial and growth ambitions. Translate strategic objectives into clear, actionable plans for all departments on site, ensuring alignment, accountability, and consistent execution. Oversee all day to day operational activity across the site, including warehousing, inventory management, transport interface, and site services, ensuring smooth, safe, and efficient flow of goods and information. Lead the management, procurement, and maintenance of site equipment and assets, ensuring long term planning that balances operational needs, commercial considerations, and sustainability. Own the site budget, ensuring effective cost control, accurate forecasting, and delivery of financial targets, alongside clear and timely reporting to Head of Warehouse Operations. Identify, analyse, and resolve operational and logistical challenges, using data driven insight to implement proactive and sustainable solutions. Ensure full compliance with all legal, regulatory, and BRCGS requirements, with particular emphasis on health and safety, food safety, and supply chain risk management. Develop and maintain strong working relationships with key customers, suppliers, contractors, and partners, ensuring high levels of service, communication, and collaboration. Monitor, track, and report key operational metrics, using performance data to drive continuous improvement and enhance site effectiveness. Promote and embed technology and digital tools that improve visibility, accuracy, productivity, and decision making across the site. Lead the recruitment, development, and performance management of colleagues, ensuring the site has the capability, skills, and leadership strength required to deliver both current and future operational needs. What will you bring? Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field is desirable. Substantial experience in warehouse management or operations. Proven senior operational leadership experience within warehousing, logistics, FMCG, manufacturing, or a similar fast paced, high volume environment. Strong track record of leading large teams (typically 200 colleagues) across multi shift or 24/7 operations. Demonstrable experience in budget ownership, cost control, and delivering against commercial targets. Comprehensive understanding of Health & Safety legislation, risk management, and safe systems of work. Experience implementing operational improvement initiatives, including LEAN, continuous improvement, or process optimisation. Strong stakeholder management skills, with experience working cross functionally (e.g., Transport, Commercial, Finance, Procurement). Proficiency with warehouse management systems (WMS) and operational technology, with the ability to use data to drive decisions. Strategic thinker with the ability to translate vision into operational reality. Exceptional leadership presence, able to inspire, influence, and engage colleagues at all levels. Strong commercial acumen, understanding how operational decisions impact cost, service, and profitability. Resilience and adaptability, thriving in a fast paced, high pressure, deadline driven environment. Data driven decision maker, comfortable with KPIs, dashboards, and performance analytics. Excellent communication skills, able to represent the site internally and externally. Continuous improvement mindset, always seeking better, safer, more efficient ways of working. Customer focused, with a commitment to delivering high service levels and building strong relationships. Leading collaboration amongst the various departments. Knowledge of relevant regulatory requirements and compliance standards. Who are Boughey? NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us What makes Boughey Distribution different? We store and transport food in a way that is best for our customers, people, communities and the planet Boasting a 60-year heritage we are committed to on going investment in our facilities, vehicles, systems and our people. We have more than 1.5 million square feet of warehouse space alongside 160 trucks & 365 trailers, and we want you to be a part of it We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Are you an experienced Inventory Planner with a strong SAP background, looking to deepen your impact within a fast-paced FMCG or retail environment? This is an opportunity to join a well-established consumer goods business, supporting inventory accuracy, availability, and reporting across a high-volume, multi-SKU operation. The Company A highly respected consumer goods organisation operating across the UK and international markets, this business is known for its strong brand portfolio, robust supply chain infrastructure, and commitment to continuous improvement. With a collaborative and commercially minded culture, the company offers long-term development opportunities within supply chain and operations. The Role Sitting within the Supply Chain function, the Inventory Planner will play a critical role in managing stock integrity and availability, with a particular focus on SAP driven planning, reconciliation, and performance reporting. You ll work closely with Operations, Demand Planning, Finance, and Commercial teams to ensure inventory accuracy while balancing service level and working capital targets. This role is well-suited to someone coming from an FMCG or retail background, comfortable working with complex data, tight timelines, and high stock turnover. Key Responsibilities Manage inventory levels across multiple SKUs and locations using SAP, ensuring availability and service targets are consistently met. Own inventory reconciliation processes, including cycle counts, stock adjustments, variance investigation, and month-end close support. Produce and maintain inventory reports and dashboards, tracking KPIs such as stock cover, availability, slow-moving and obsolete stock. Work closely with Demand Planning to align forecasts, promotions, and replenishment plans. Support purchase order planning and stock movements in line with lead times, capacity, and operational constraints. Partner with Operations and Finance to resolve discrepancies and improve stock accuracy. Identify risks and opportunities within inventory performance, recommending corrective actions where required. Contribute to continuous improvement initiatives across SAP processes, data accuracy, and reporting standards. What We re Looking For Proven experience in an Inventory Planner / Inventory Coordinator / Stock Analyst role within FMCG or retail. Strong SAP experience (MM, APO, or similar modules highly desirable). Solid experience with inventory reconciliation, reporting, and variance analysis. Advanced Excel skills for data analysis and reporting (pivot tables, lookups, etc.). Highly organised, detail-focused, and comfortable managing competing priorities. Confident communicator with the ability to work cross-functionally in a fast-paced environment. Interested? Click Apply or email your CV to (url removed) The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. The Advocate Group is acting as an employment agency in relation to this vacancy.
Jan 10, 2026
Full time
Are you an experienced Inventory Planner with a strong SAP background, looking to deepen your impact within a fast-paced FMCG or retail environment? This is an opportunity to join a well-established consumer goods business, supporting inventory accuracy, availability, and reporting across a high-volume, multi-SKU operation. The Company A highly respected consumer goods organisation operating across the UK and international markets, this business is known for its strong brand portfolio, robust supply chain infrastructure, and commitment to continuous improvement. With a collaborative and commercially minded culture, the company offers long-term development opportunities within supply chain and operations. The Role Sitting within the Supply Chain function, the Inventory Planner will play a critical role in managing stock integrity and availability, with a particular focus on SAP driven planning, reconciliation, and performance reporting. You ll work closely with Operations, Demand Planning, Finance, and Commercial teams to ensure inventory accuracy while balancing service level and working capital targets. This role is well-suited to someone coming from an FMCG or retail background, comfortable working with complex data, tight timelines, and high stock turnover. Key Responsibilities Manage inventory levels across multiple SKUs and locations using SAP, ensuring availability and service targets are consistently met. Own inventory reconciliation processes, including cycle counts, stock adjustments, variance investigation, and month-end close support. Produce and maintain inventory reports and dashboards, tracking KPIs such as stock cover, availability, slow-moving and obsolete stock. Work closely with Demand Planning to align forecasts, promotions, and replenishment plans. Support purchase order planning and stock movements in line with lead times, capacity, and operational constraints. Partner with Operations and Finance to resolve discrepancies and improve stock accuracy. Identify risks and opportunities within inventory performance, recommending corrective actions where required. Contribute to continuous improvement initiatives across SAP processes, data accuracy, and reporting standards. What We re Looking For Proven experience in an Inventory Planner / Inventory Coordinator / Stock Analyst role within FMCG or retail. Strong SAP experience (MM, APO, or similar modules highly desirable). Solid experience with inventory reconciliation, reporting, and variance analysis. Advanced Excel skills for data analysis and reporting (pivot tables, lookups, etc.). Highly organised, detail-focused, and comfortable managing competing priorities. Confident communicator with the ability to work cross-functionally in a fast-paced environment. Interested? Click Apply or email your CV to (url removed) The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. The Advocate Group is acting as an employment agency in relation to this vacancy.
Customer Design Support Coordinator Ripley 27,000 - 30,000 DOE + Bonus Are you an organised, detail-driven professional with strong customer service experience and the ability to work confidently with CAD? This is an exciting opportunity to join a busy manufacturing environment where you will manage the end-to-end customer order journey while also supporting customers through accurate and timely CAD drawing preparation. Description of the role: Deliver exceptional customer service to an assigned customer base, managing all aspects of their orders from enquiry through to delivery. Process customer orders accurately and provide timely updates throughout the order lifecycle. Prepare quotations, proforma invoices, debit/credit notes, samples, and project registrations. Maintain CRM systems and ensure all customer information is current and accurate. Handle customer complaints and returns efficiently and professionally. Produce customer drawing presentations using CAD software as required. Liaise with Supply Chain and third parties to coordinate deliveries and resolve any late or failed delivery issues. Work cross-functionally with manufacturing sites to support product availability and demand planning. Identify opportunities to upsell, suggest alternatives, and enhance customer satisfaction. About you: Experience in customer service within a manufacturing or technical environment. Confident working with measurements, calculations, and technical information. Comfortable using CAD software. SAP experience is a bonus. Strong communication, organisation, and problem-solving skills. Able to manage multiple priorities and maintain excellent attention to detail. Proficient in MS Office and experienced with order processing systems. If you're looking to grow your customer service career while developing your CAD skills, then please apply today!
Jan 09, 2026
Full time
Customer Design Support Coordinator Ripley 27,000 - 30,000 DOE + Bonus Are you an organised, detail-driven professional with strong customer service experience and the ability to work confidently with CAD? This is an exciting opportunity to join a busy manufacturing environment where you will manage the end-to-end customer order journey while also supporting customers through accurate and timely CAD drawing preparation. Description of the role: Deliver exceptional customer service to an assigned customer base, managing all aspects of their orders from enquiry through to delivery. Process customer orders accurately and provide timely updates throughout the order lifecycle. Prepare quotations, proforma invoices, debit/credit notes, samples, and project registrations. Maintain CRM systems and ensure all customer information is current and accurate. Handle customer complaints and returns efficiently and professionally. Produce customer drawing presentations using CAD software as required. Liaise with Supply Chain and third parties to coordinate deliveries and resolve any late or failed delivery issues. Work cross-functionally with manufacturing sites to support product availability and demand planning. Identify opportunities to upsell, suggest alternatives, and enhance customer satisfaction. About you: Experience in customer service within a manufacturing or technical environment. Confident working with measurements, calculations, and technical information. Comfortable using CAD software. SAP experience is a bonus. Strong communication, organisation, and problem-solving skills. Able to manage multiple priorities and maintain excellent attention to detail. Proficient in MS Office and experienced with order processing systems. If you're looking to grow your customer service career while developing your CAD skills, then please apply today!
