1662 jobs found

Quality Manager We re looking for an experienced Quality Manager to take a leading role in driving Food Safety, Quality and Continuous Improvement across a busy manufacturing site. This is a highly visible, factory-facing leadership position where you ll have the opportunity to influence culture, challenge standards and make a genuine impact on product quality and site performance. Working closely with Technical, Operations and Engineering, you ll lead the Quality and Laboratory functions, strengthen processes and ensure products are safe, legal, compliant and right first time. Quality Manager Key Responsibilities Deputise for the Technical Manager and provide strong leadership across Quality and Laboratory activities. Lead, coach and develop the Laboratory team, ensuring accurate, reliable and timely testing and reporting. Drive compliance with BRCGS, HACCP, customer standards and site Food Safety & Quality requirements. Own HACCP verification, validation and corrective/preventative action processes. Drive site-wide GMP standards, working with Operations and Engineering to improve audit performance. Lead investigations into customer complaints, OOS results and quality trends, ensuring robust Root Cause Analysis (RCA) and effective corrective actions. Support customer, certification and third-party audits, managing non-conformances through to successful closure. Build and champion a strong Food Safety & Quality culture, influencing colleagues at all levels. Ensure robust traceability processes are maintained and regularly tested. Support VACCP and TACCP activities and ensure agreed controls are consistently followed. Manage raw material and packaging supplier complaints, driving improvements in supplier performance. Provide Technical and Quality input into NPD and EPD projects. Identify opportunities to reduce waste, rework, product holds and disposal while improving overall site performance. Lead and support continuous improvement initiatives that deliver measurable quality, operational and commercial benefits. Quality Manager Key Measures First Time Quality Microbiological & Analytical OOS Customer Complaints & Supplier Performance GMP Performance & Audit Performance & Non-Conformances Rework, Waste & Disposal Reduction & Product Hold Reduction Quality Manager What We re Looking For Proven experience in a Quality, Technical or Food Safety role within food manufacturing. Strong knowledge of HACCP, BRCGS and food safety standards. Experience managing internal, customer and external audits. Degree or equivalent qualification in Food Science, Microbiology, Food Technology or a related discipline. Strong RCA, problem-solving and continuous improvement skills. Confident leader with the ability to coach, influence and challenge at all levels. Excellent communication and stakeholder management skills. Highly organised, commercially aware and passionate about getting things right first time. Laboratory experience would be advantageous. Flexibility to provide occasional weekend support when significant site issues arise. Quality Manager Benefits Salary up to £47k DOE, 23 days holidays plus BH, Mon to Fri, Pension, Training & Development Programe, Discounted or Free food, Free parking, Company events plus more Why This Role? This is more than a traditional Quality Manager position. You ll be a key voice on site, working directly with senior Technical and operational teams to shape standards, improve performance and build a culture where quality is everyone's responsibility. If you're an ambitious Quality professional who enjoys influencing change, solving problems and seeing your work make a tangible difference, this is an excellent opportunity to take your career to the next level. PLEASE NOTE candidates must have full rights to work in the UK without sponsorship or PSW requirements

Operations Manager Manufacturing Maidstone (5 days on site) Full Time, Permanent Contact: Chloe and Holly, Pearson Whiffin Recruitment Pearson Whiffin Recruitment is supporting a well-established, international manufacturing business in the appointment of an Operations Manager to take ownership of a Maidstone-based manufacturing facility. This is a pivotal leadership role, sitting at the centre of production, people and process. You ll be responsible for ensuring the factory operates efficiently, safely and commercially, while driving continuous improvement and building a high-performing, engaged team. The role Working closely with senior stakeholders in the UK and Europe, the Operations Manager will oversee end-to-end manufacturing activity. You ll play a hands-on role in improving workflows, planning and efficiency, while maintaining a strong presence on the factory floor. Key areas of responsibility include: Day-to-day leadership of manufacturing, fabrication, packing and dispatch Production planning, capacity management and labour utilisation Identifying bottlenecks and implementing practical process improvements Leading, developing and motivating multi-skilled teams Supporting recruitment, onboarding and training Driving Lean thinking and continuous improvement initiatives Managing UK purchasing and supplier relationships Improving cost control, stock management and supply resilience Maintaining quality standards and supporting ISO-aligned systems Ensuring health & safety compliance across operations Working closely with commercial teams and European HQ Essential requirements include: Proven experience in an Operations or Production Management role within Manufacturing A technical or engineering background Experience within fabrication, sheet metal or similar manufacturing environments The ability to read and interpret technical drawings Strong people-management and leadership capability; this role requires a manager who leads by example and can cultivate buy in from an established team Solid understanding of production planning and operational efficiency A continuous improvement mindset with a practical, solutions-led approach Confidence working cross-functionally with international stakeholders Experience with ISO 9001, Lean methodologies or CAD systems would be advantageous, but not essential. Why apply? A key leadership role within a stable, growing manufacturing business Genuine opportunity to influence and improve UK operations Exposure to international collaboration and best practice A supportive, professional environment with scope for progression Interested? Apply with your up to date CV including full career and academic background.

NPD Project Manager Food Somerset Up to £50,000 + Bonus + Excellent Benefits Are you an experienced NPD Project Manager with a passion for food innovation? We're recruiting for an exciting opportunity with a premium food business seeking an experienced NPD professional to lead the development of high-quality own-brand food products across a diverse portfolio. This is a fantastic opportunity to join a growing business where you'll have the autonomy to drive innovation, lead a small team and bring exceptional products to market. The Role As NPD Project Manager , you'll oversee the complete product development lifecycle, from concept through to launch, ensuring products meet commercial objectives, quality standards and customer expectations. Working across bakery, dairy, butchery, prepared foods and ambient categories, you'll collaborate with internal teams and external suppliers to deliver innovative products while managing multiple development projects. Key Responsibilities Lead the end-to-end development of new and existing food products. Manage multiple NPD projects from concept through to successful launch. Assess commercial viability, costings, product formats and critical paths. Lead and develop a Junior Product Developer. Manage packaging development and artwork approval processes. Build strong supplier relationships and negotiate commercial terms where appropriate. Monitor food trends, competitor activity and emerging market opportunities. Work closely with Technical, Buying, Marketing, Retail and Merchandising teams to deliver successful product launches. Ensure products comply with UK food safety, allergen and labelling legislation. Manage project timelines, risks and supplier forecasts. About You You'll already have experience managing food product development projects and be confident working across multiple product categories within a fast-paced environment. You'll have: Proven experience in a New Product Development, Product Development or NPD Manager role within the food industry. Experience developing chilled, frozen and/or ambient food products. Strong commercial awareness and product costing experience. Excellent project management and critical path management skills. Experience working with suppliers and packaging development. Previous leadership or team management experience. Good understanding of UK food legislation, food safety and allergen requirements. Strong Excel and PowerPoint skills. Excellent communication and stakeholder management abilities. Desirable Experience within prepared foods, ready meals or premium food manufacturing. Experience working for a premium retailer or food producer. Knowledge of AI tools that support product development or commercial analysis. NPD Project Manager What's on Offer? Salary up to £50,000 Performance bonus Up to 10% Excellent benefits package Monday to Friday working pattern Opportunity to lead innovative food development projects Collaborative, supportive and growing business Excellent career development opportunities If you're a commercially minded food product developer looking for your next challenge, we'd love to hear from you. Apply today to find out more about this exciting opportunity.

CSA Project Manager London £75,000 - £90,000 + Travel Allowance + Stay Away Included + Discretionary Bonus + Pension + Holidays + Private Medical Insurance + Package + Technical Progression + 'Immediate Start' Join a high-performing, fast-growing contractor delivering complex, high-value (£100M+) mission-critical projects across the UK and Europe. Operating across data centres, pharmaceuticals, and advanced logistics, this business is known for delivering at pace, maintaining exceptional quality, and developing its people into senior leadership. This is a rare opportunity for an ambitious Project Manager to take ownership of technically demanding builds while stepping into a clearly defined path toward Senior Project Manager and ultimately Project Director level. You'll be part of a forward-thinking delivery team trusted by blue-chip clients, working in a business that gives you real responsibility, autonomy, and exposure to flagship projects. Your Role as a Project Manager Will Include: Monitor day-to-day site activities, reporting progress and issues to senior management Support in developing and tracking project programmes and budgets Liaise with contractors, consultants, and suppliers to maintain quality and compliance standards As a Project Manager, You Will Have: Civil Engineering Background Demonstrated success delivering complex industrial, logistics, or pharmaceutical projects Background in delivering high-value construction projects within structured, fast-paced environments. Familiarity with full project lifecycle, from design coordination to commissioning and handover The Opportunity: You'll be assigned to a single long-term project at a time, giving you full ownership and continuity rather than being spread across multiple jobs. Projects are located across the UK, with travel and accommodation covered (Sunday-Friday) where required. There is also the opportunity to work on European projects, giving you exposure to major international builds. This is a business that rewards performance, accelerates careers, and puts you in a position to step up quickly into senior roles.

We are looking for an experienced GRC Manager to join a growing Information Security function within a PE-backed international organisation undergoing significant growth and transformation. Reporting directly to the Director of Information Security, you'll take ownership of Governance, Risk and Compliance activities across the business, with an immediate focus on supporting the organisation through ISO 27001 certification. This is an opportunity to have genuine ownership. We're not looking for someone who has simply contributed to GRC within a large team; we need someone who understands how to take frameworks, controls and best practice and implement them effectively within a lean, fast-moving organisation. The Role You'll take ownership across: Driving the organisation's ISO 27001 certification journey and ongoing ISMS maturity. Developing and maintaining security policies, standards and governance frameworks. Managing information security risks, risk registers, treatment plans and remediation. Coordinating audit evidence, control assessments and audit readiness. Supporting compliance with NIS2, NCSC CAF, GDPR and Cyber Essentials. Managing third-party security assessments, supplier assurance and customer security questionnaires. Producing meaningful security KPIs, KRIs and executive reporting. Working across IT, OT, Legal, Procurement, Operations and Commercial teams to drive security improvements. Supporting security awareness, business continuity and post-incident improvement activities. Continuously improving and automating GRC processes as the organisation grows. Experience The key requirement is someone who has personally helped take an organisation through ISO 27001 certification and understands what successful implementation looks like in practice. You'll ideally bring: Strong practical experience across information security Governance, Risk & Compliance. Experience developing or significantly maturing a GRC function or ISMS. End-to-end ownership of ISO 27001 controls, evidence, audits and remediation. Experience managing security risks and driving actions through to completion. Exposure to third-party/supplier assurance and customer security requirements. Knowledge of NIS2 would be particularly valuable. Excellent stakeholder management and communication skills. You'll need the confidence to challenge and influence people across the organisation, translating complex security risks into clear business language for audiences ranging from technical teams through to senior executives. We're open on industry background. More important is your ability to operate autonomously, adapt best practice to a lean environment and take genuine ownership rather than being one part of a large GRC function. Why Join? The organisation is undergoing significant growth, including acquisitions across Europe, making Information Security an important part of its wider transformation and value-creation strategy. You'll work directly with the Director of Information Security, have access to specialist external partners and wider group security expertise and can shape how GRC develops as the organisation continues to scale. There will also be occasional travel to other UK and European locations. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Are you passionate about driving quality excellence and continuous improvement within a manufacturing environment? Our client, an innovative and forward-thinking organisation with a strong reputation for delivering exceptional solutions and embracing new ideas, technologies, and ways of working, is seeking an experienced Quality Manager to join their growing team This is an exciting opportunity to take ownership of the quality function within a well-established and respected organisation. As Quality Manager, you will play a pivotal role in maintaining high standards, enhancing processes, and driving a culture of continuous improvement across the business. Working closely with cross-functional teams, you will have the opportunity to influence strategic quality initiatives, champion best practices, and ensure products and processes consistently meet customer and industry expectations. Key Responsibilities: Team Leadership: Manage, mentor, and coach a team of Quality Engineers and Technicians. Develop and maintain internal standards and procedures to ensure compliance and quality outputs. Quality Assurance: Oversee the investigation of quality concerns, ensuring timely root cause analysis and effective countermeasures. Implement a 'no fault forward' culture throughout the organisation's supply chain. Internal Systems Management: Maintain and develop the BS EN ISO9001 manual and conduct internal audits to ensure adherence to quality standards. Develop efficient measuring systems and manage calibration processes. Supplier Quality Assurance: Establish a structured supplier quality assurance programme, ensuring materials meet both internal and customer quality expectations. Collaborate with suppliers to implement effective root cause analysis and corrective action plans. Customer Collaboration: Ensure the delivery of quality parts to specifications and prevent non-conforming items from reaching build lines. Work closely with internal teams to establish joint product standards and preventative solutions. Qualifications & Experience: Quality Management qualification or equivalent in a technical discipline (level 4 or above). Proven leadership experience in a quality function, preferably within Automotive, Aerospace, or Engineering sectors. Proficiency in Kaizen, LEAN, and Six Sigma problem resolution techniques. Strong understanding of DFMEA and PFMEA development techniques. Knowledge of MRP/Manufacturing Systems is advantageous. Desired Characteristics: Exceptional communication and presentation skills, with the ability to engage effectively at all levels. Strong decision-making capabilities focused on best practises and overall business requirements. Excellent man-management skills, demonstrating the ability to coach and inspire team members. Self-motivated, task-oriented, and able to thrive under pressure while maintaining a structured approach. Working Hours & Salary: Full-time role, 40 hours per week (Monday to Thursday, 07:30 - 16:30; Friday, 07:30 - 13:30). 65,000- 70,000 Benefits Include: Competitive salary with an annual performance bonus. 25 days of annual leave plus bank holidays, increasing with service. 5% contributory pension scheme. Healthcare and benefits scheme. Death in service life insurance. Subsidised refreshments and additional employee perks. This is an excellent opportunity for a Quality Manager looking to advance their career in a supportive and innovative environment. If you are passionate about quality assurance and leading teams to success, this role could be the perfect fit. To find out more about this exciting opportunity with our client, please submit your CV and a cover letter today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Looking for a great opportunity to lead and improve digital products? We're recruiting for 2 Senior Product Manager opportunities within our Digital & Technology Services team. This is a fantastic opportunity to shape products and services used by millions, influence strategic priorities, and help deliver improvements that create real value for both customers and colleagues. Salary: £53,540 - £57,250 Locations: Cardiff or Edinburgh 2 permanent, full-time roles Flexible working with no core hours (6am-8pm options) 30 days annual leave, plus bank holidays and a privilege day Excellent Civil Service pension with an average 28.97% employer contribution Inclusive culture with wellbeing, development and work-life balance at its heart As a Senior Product Manager, you'll work with multidisciplinary teams across a diverse portfolio of services, from customer-facing digital products to internal services that support the wider ambitions of Companies House. It's a great opportunity for an experienced product professional looking to make a meaningful impact in a collaborative and innovative environment. As Senior Product Manager you will play a key role in the design, delivery and management of Companies House Products and Services. You will: Take ownership of the direction, priorities and outcomes for one or more products or services, making sure they meet user needs and support Companies House objectives. Lead product work from Discovery through delivery, helping teams understand problems, identify opportunities and focus on delivering value. Work with Service Owners, Service Managers, Senior Responsible Owners and other stakeholders to shape the service vision, agree priorities, plan improvements and develop future roadmaps. Use evidence from user feedback, research, data and service performance to make decisions and improve products and services. Work closely with delivery teams and other professions to ensure work is understood, prioritised appropriately and delivers value to users and the organisation. Identify, manage and communicate significant risks, dependencies and issues, ensuring stakeholders have the information they need to make informed decisions and take appropriate action. Build strong relationships across Companies House to improve collaboration, align priorities and support successful delivery across services. Support commercial, procurement and supplier-management activities, helping delivery partners meet agreed outcomes and standards. Recruit, lead, coach and develop Product Managers, supporting their growth and helping maintain high product management standards across the profession. Support the Head of Product Management with workforce planning, capability development and improving the Product Management profession. Lead and contribute to Communities of Practice, knowledge sharing, professional development initiatives and cross-profession collaboration. Support Service Standard Assessments and assurance activities, ensuring products and services meet government and organisational standards. Person specification We're looking for the following skills and experience that will be assessed throughout the selection process. The successful candidate will have: Experience of product leadership, developing people and applying technical understanding to make effective product decisions. Experience leading, coaching and developing individuals and working effectively within multidisciplinary teams. A proven track record of owning product decisions, setting priorities and delivering successful products and services. Strong stakeholder management skills, with the ability to build relationships, influence decisions and communicate effectively with a wide range of stakeholders. Experience managing competing priorities and balancing user needs, business objectives, operational requirements and delivery constraints in a complex environment. Experience using user research, data and service performance insights to identify improvements and make evidence-based decisions. Strong experience identifying, managing and communicating risks, issues and dependencies to support informed decision-making. Experience delivering products and services using agile ways of working and supporting teams to work effectively in agile environments. Experience working in a technical environment, with an understanding of modern technology, software development and collaboration with technical specialists. Behaviours We'll assess you against these behaviours during the selection process: Leadership Managing a Quality Service Communicating and Influencing Making Effective Decisions Benefits Alongside your salary of £53,540, Companies House contributes £15,510 towards you being a member of the Civil Service Defined Benefit Pension scheme. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.

About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. Job description As a Digital Portfolio Manager in the Capability Development, Infrastructure and Innovation team within CODE, you will play a crucial role in supporting His Majesty's Government in the fight against serious and organised crime. Your work will directly contribute to high-profile investigations, helping to recover and protect hundreds of millions of pounds annually through innovative technical solutions. The team manages a diverse and rapidly expanding portfolio of projects, ranging from the development of bespoke forensic tools tailored to highly specific investigative needs, to the design and implementation of scalable data visualisation platforms that enhance analytical capabilities. You will collaborate closely with law enforcement agencies, intelligence teams, and external partners to ensure that cutting-edge technology is leveraged effectively in tackling financial crime, cyber threats, and fraud. This role offers an exciting opportunity to work at the forefront of data engineering within a mission-driven environment, where your expertise will help shape the future of digital investigations and forensic analysis. Person specification The CODE Tech Portfolio Office (PO) is a critical enabler of both project delivery and business as usual across CODE's responsibilities. The Portfolio Office acts as the fulcrum between business needs, project delivery, suppliers, commercial processes, and external partners, ensuring that complex, sensitive, and high risk technology initiatives are aligned, governed, and delivered effectively. This role supports the Portfolio Lead by taking delegated responsibility for defined elements of portfolio coordination, commercial and supplier engagement, project stewardship, and stakeholder management. The post holder will operate across all CODE's environments and work closely with internal delivery teams, commercial colleagues, external suppliers, and UK and international partners. This role aligns to the Digital Portfolio Manager profession and capability framework, with a focus on supporting and enabling portfolio level outcomes more than direct project management. Key Responsibilities Portfolio Coordination and Planning Support the coordination of the CODE Tech portfolio, ensuring alignment between business requirements, delivery activity, supplier capability, and strategic outcomes. Contribute to portfolio planning, prioritisation, and analysis, supporting the development and maintenance of a coherent, deliverable pipeline of work. Provide subject matter expertise on the interaction between requirements, supplier solutions, and delivery outcomes, supporting informed decision making across the portfolio. Commercial and Supplier Engagement Undertake delegated commercial and supplier management activity, including smaller and less complex commercial engagements arising from projects and BAU activity. Work closely with CODE Commercial and Departmental Commercial teams to coordinate activity and ensure effective hand offs and shared visibility of upcoming demands. Maintain portfolio level oversight of supplier engagement where activity is constrained by classification, ensuring that requirements are articulated and translated appropriately for wider commercial use. Engage directly with suppliers and partners under the direction of the Portfolio Lead. Project and Delivery Stewardship Provide portfolio level stewardship of projects, supporting effective engagement between project managers, suppliers, and business stakeholders. Undertake delegated responsibility for regulatory engagement related to the portfolio, including coordinating inspections and associated portfolio level responses. Support problem management post implementation, acting as a subject matter expert to assist service and support functions where required. Deputise for the Portfolio Lead at selected internal and external meetings, representing HMRC interests where appropriate. Stakeholder Management and Collaboration Engage with a wide range of internal and external stakeholders, including delivery teams, business management, commercial colleagues, regulators, and UK or international. Support cross functional collaboration to ensure that portfolio activity is joined up, well understood, and effectively governed. Contribute to clear communication of portfolio priorities, risks, and constraints to stakeholders. Continuous Improvement and Portfolio Maturity Contribute to the development and maturity of the CODE Tech Portfolio Office, supporting rebalancing of workload and improved resilience. Identify opportunities to improve portfolio processes, governance, and ways of working, particularly in sensitive environments. Essential Criteria: Experience working in or supporting a portfolio, programme, or complex delivery environment, ideally from a digital or civils background, rather than single project delivery. Experience of stakeholder management across multiple functions, including delivery, commercial, and external partners. Experience of using the relationship between business requirements, supplier capability, and delivery outcomes. Experience supporting or coordinating commercial or supplier engagement within a structured governance framework Experience of working confidently with sensitive and classified information, exercising sound judgement and discretion. Strong organisational and analytical skills, with the ability to manage competing priorities. Familiarity with Government or large organisation commercial processes and working alongside commercial teams. Additional Security Information The successful candidate will be required to apply for Developed Vetting (DV) clearance level once in post but must already hold or be willing to obtain Security Check (SC) clearance level before starting the role. In addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. Once in post you will be required to apply for Developed Vetting ( DV ) clearance which has a requirement for 10 years UK residency. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. This post is open to 'UK Nationals Only' Technical skills We'll assess you against these technical skills during the selection process: Stakeholder relationship management Agile working Governance and assurance. Benefits Alongside your salary of £50,686, HM Revenue and Customs contributes £14,683 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details . click apply for full job details

About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work - allowing HMRC to focus its resources where they can deliver the greatest impact. CDIO Borders and Trade supports the HMRC Borders and Trade group delivering IT projects that enable HMRC's wider customs strategy and policies. We design, manage and maintain the IT services that support customs and international trade activities. Our team is made up of specialists in delivery, business analysis, engineering, and live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs. Job description An IT Service Manager in Borders & Trade is responsible for service management across platforms and multiple channels to ensure availability, performance and process maturity across this landscape. You will work in partnership with teams across IT service operations, HMRC partners and external Trade customers, to deliver a service seeking for operational excellence. You will be responsible for defining service level agreements (SLAs) and operational level agreements (OLAs) across all relevant business functions. Managing a fully functioning multi-sourced service support team with a customer-centric support approach. These activities will be across multiple locations, focussed on service availability and performance. You will make sure All service and support functions remain responsive to HMRC business and external traders needs. The service catalogue and wider IT service operations knowledge library is maintained. Adequate reporting and service standards are met for their specific service. All technical change is communicated and managed, with appropriate governance. That a programme of continual service improvement is put in place across the wider service delivery function. Person specification Be responsible for making sure that business relations within the organisation are managed to enable delivery of B&T services. Lead and direct teams to make sure that service level agreements (SLAs) and operational level agreements (OLAs) are in place with both external and internal teams. Make sure all contractors carry out processes to ITIL standards. Liaise with all other IT service functions to make sure that services are maintained. Manage the day-to-day delivery of the product. Make sure that service asset and configuration items are properly controlled, and that accurate and reliable information about these assets is available when needed. Work with Service Owners and projects to ensure projects transition into live service is effective and timely. Essential Criteria Demonstrable experience of delivering Customer satisfaction and focussed delivery of excellent Customer Service. Proven track record of delivering strong KPI performance and managing delivery towards defined SLAs. Clear understanding of Stakeholder management and the development of strong stakeholder relationships. Good communication skills with an aptitude for dealing with users, colleagues and suppliers from both a technical and non-technical background. Understanding of IT concepts and architectures, and the principles and processes of implementing and delivering IT services. Ability to identify process optimisation opportunities and contribute to the implementation of proposed solutions. Must show an aptitude for analysing and managing problems arising from incidents in the operation of information systems. understanding the significance of service level agreements and the customer environment. Desirable Criteria Experience in budgeting, with strong spreadsheet skills to analyse financial data and produce clear, accurate reports. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover up to a maximum of your last 3 roles. The word limit for each role is 100 words. Please outline your key responsibilities and any significant achievements for each position. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Key Responsibilities and Essential Criteria as outlined in the Person Specification. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your Personal Statement. At full sift your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked Experience-based questions to explore in detail what you are capable of. Interviews will take place virtually via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live . click apply for full job details

About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. For more information about our Directorates, Lines of Business and some of our roles, please visit the FIS Careers pages. Job description As a Digital Portfolio Management Lead in the Capability Development, Infrastructure and Innovation team within CODE, you will play a crucial role in supporting His Majesty's Government in the fight against serious and organised crime. Your work will directly contribute to high-profile investigations, helping to recover and protect hundreds of millions of pounds annually through innovative technical solutions. The team manages a diverse and rapidly expanding portfolio of projects, ranging from the development of bespoke forensic tools tailored to highly specific investigative needs, to the design and implementation of scalable data visualisation platforms that enhance analytical capabilities. You will collaborate closely with law enforcement agencies, intelligence teams, and external partners to ensure that cutting-edge technology is leveraged effectively in tackling financial crime, cyber threats, and fraud. This role offers an exciting opportunity to work at the forefront of data engineering within a mission-driven environment, where your expertise will help shape the future of digital investigations and forensic analysis. Person specification The CODE Tech Portfolio Office (PO) is a critical enabler of both project delivery and business as usual across CODE's responsibilities. The Portfolio Office acts as the fulcrum between business needs, project delivery, suppliers, commercial processes, and external partners, ensuring that complex, sensitive, and high risk technology initiatives are aligned, governed, and delivered effectively. This role supports the Portfolio Lead by taking delegated responsibility for defined elements of portfolio coordination, commercial and supplier engagement, project stewardship, and stakeholder management. The post holder will operate across all CODE's environments and work closely with internal delivery teams, commercial colleagues, external suppliers, and UK and international partners. This role aligns to the Digital Portfolio Manager profession and capability framework, with a focus on supporting and enabling portfolio level outcomes more than direct project management. Key Responsibilities Portfolio Coordination and Planning Support the coordination of the CODE Tech portfolio, ensuring alignment between business requirements, delivery activity, supplier capability, and strategic outcomes. Contribute to portfolio planning, prioritisation, and analysis, supporting the development and maintenance of a coherent, deliverable pipeline of work. Provide subject matter expertise on the interaction between requirements, supplier solutions, and delivery outcomes, supporting informed decision making across the portfolio. Commercial and Supplier Engagement Undertake delegated commercial and supplier management activity, including smaller and less complex commercial engagements arising from projects and BAU activity. Work closely with CODE Commercial and Departmental Commercial teams to coordinate activity and ensure effective hand offs and shared visibility of upcoming demands. Maintain portfolio level oversight of supplier engagement where activity is constrained by classification, ensuring that requirements are articulated and translated appropriately for wider commercial use. Engage directly with suppliers and partners under the direction of the Portfolio Lead. Project and Delivery Stewardship Provide portfolio level stewardship of projects, supporting effective engagement between project managers, suppliers, and business stakeholders. Undertake delegated responsibility for regulatory engagement related to the portfolio, including coordinating inspections and associated portfolio level responses. Support problem management post implementation, acting as a subject matter expert to assist service and support functions where required. Deputise for the Portfolio Lead at selected internal and external meetings, representing HMRC interests where appropriate. Stakeholder Management and Collaboration Engage with a wide range of internal and external stakeholders, including delivery teams, business management, commercial colleagues, regulators, and UK or international. Support cross functional collaboration to ensure that portfolio activity is joined up, well understood, and effectively governed. Contribute to clear communication of portfolio priorities, risks, and constraints to stakeholders. Continuous Improvement and Portfolio Maturity Contribute to the development and maturity of the CODE Tech Portfolio Office, supporting rebalancing of workload and improved resilience. Identify opportunities to improve portfolio processes, governance, and ways of working, particularly in sensitive environments. Essential Criteria Experience working in or supporting a portfolio, programme, or complex delivery environment, ideally in a digital environment, rather than single project delivery. Experience of stakeholder management across multiple functions, including delivery, commercial, and external partners. Experience of providing clear and concise reporting against complex management and business information. Understanding of the relationship between business requirements, supplier capability, and delivery outcomes. Experience supporting or coordinating commercial or supplier engagement within a structured governance framework. Strong organisational and analytical skills, with the ability to manage competing priorities. Desirable Criteria Experience of regulatory or assurance engagement linked to project or portfolio activity. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover your last 3 roles. Give a brief summary of what you delivered referencing to the key responsibilities listed in the advert (200 words max for current role, 100 word max for remaining two roles). A 1000-word Personal Statement . click apply for full job details

Windows Engineer 12 month contract Based in Stevenage Offering up to 74ph Inside IR35 Do you hold an active high-level MOD security Clearance? Do you have experience with Windows Server, Windows OS, Desktop Applications, Virtualisation, and Storage Solutions? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Windows Engineer, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Provide operational BAU support, administration & configuration management across Infrastructure and Workplace Windows Environments in restricted secret & above networks Planning & coordinating maintenance and patching across the Windows Environments in restricted secret & above networks Access & implement changes to the restricted Windows Environment Creation, maintenance & audit of inventory information and asset registers Creation, maintenance & review of comprehensive, high-quality documentation Creation & maintenance of standard problem resolution & fix documentation Responsible for resolution of incidents related to Windows Services across restricted secret & above networks in line with agreed SLAs, following escalation processes as appropriate Acting as Tier 2 / Tier 3 support for Windows related issues & problem resolution, performing incident response, investigation & remediation within SLA timeframes Coordinate with incident & Technical managers, following incident management process during high-severity incidents Identify underlying root causes of reoccurring incidents, assisting in implementation of long-term solutions Actively participate in lessons learned activities, conducting thorough root cause analysis, and documenting findings, as part of continuous improvement cycle Responsible for ensuring update and closure of all incidents & requests assigned to team queue in accordance to SLA Support with monitoring and alerting across restricted secret & above networks Responding proactively to alerts & implementing threshold and health-based remediation actions Monitor and optimise network/server performance, security, and backups Ensure compliance with security guidance and best practice in line with adopted security postures Interface with agreed 3rd party service providers for assistance & technical support, troubleshooting, and network management, and also to provide technical guidance to the 3rd party suppliers Your skillset may include: Active high-level MOD security clearance Experienced Windows Engineer with the ability to work comfortably across both Infrastructure & Workplace Hands-on skills & in-depth expertise across Windows Server, Windows OS, and Desktop Applications, Virtualisation Platforms including VDI, Storage Solutions, AD & Access Management Knowledge of networking principles and troubleshooting skills If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Windows Engineer 12 month contract Based in Stevenage Offering up to 74ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

A hands-on food procurement role with real ownership of supplier relationships, supply continuity, cost, margin and availability. Procurement Manager Northamptonshire Hybrid: 3 days on-site / 2 days working from home 45,000- 55,000 + 10% bonus + benefits Permanent The Opportunity We're supporting a well-established fresh food business with the appointment of a Procurement Manager. This is a supplier-facing, commercially focused role covering sourcing, pricing, availability, forecasting, stock, waste and margin across fast-moving fresh food categories & some packaging. You'll be working closely with suppliers and internal teams to make sure the business has the right products available at the right quality, cost and service level throughout the year. It would suit someone who enjoys the pace and detail of food procurement, understands the importance of supplier relationships, and is confident balancing commercial performance with customer service. Key Responsibilities Build and develop strong relationships with UK and international suppliers/growers. Negotiate pricing, terms and supply programmes that support cost, margin and service. Manage supply risk and availability across fast-moving food categories. Monitor procurement budgets, forecasts, stock levels, waste and claims. Work closely with operations, planning and technical teams to support seasonal and supply plans. Keep close to market activity, competitor movement and new sourcing opportunities. What We're Looking For You'll have experience in fresh food procurement, buying or supplier-facing commercial roles. Fresh produce or short shelf-life food experience would be ideal, but broader food experience is absolutely relevant if you understand supplier negotiation, forecasting, availability, stock, waste and margin pressure. You'll need to be commercially sharp, confident with suppliers, good with detail and comfortable working across different internal teams. Why Join? This is a strong opportunity to join an established food business in a role where procurement has a direct impact on availability, customer service, cost and commercial performance. You'll have the chance to take ownership of important supplier relationships, influence sourcing decisions and contribute directly to margin and service delivery. The role also offers a supportive manager, a good level of autonomy, hybrid working and a package of 45,000- 55,000 plus 10% bonus and benefits. If you're interested in learning more, we'd be happy to have a confidential conversation.

About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Here in HMRC's Chief Digital & Information Group (CDIO) we're increasingly delivering in-house through our growing network of digital delivery centres - hi-tech, innovative facilities across the UK. We are a small, agile team within our Chief Technology and Design Office that focus on Technical Innovation. Our objective isn't necessarily what we can change tomorrow, but the longer-term improvement of the UK tax system. We work to understand and solve problems, proposing innovative solutions through continuous exploration. Tracking emerging technology and market changes, Innovation maintains a future technology focus, with an enviable remit to proactively demonstrate the art of the possible, seeking to tackle challenges at source by 'designing out problems' with new technology, improved processes, user-centred design and innovative solutions. Job description As key member of our multidisciplinary Innovation Team, you'll work alongside User Researchers, Analysts, Designers, Product Managers, Software Developers, Architects, policy, innovation and technology specialists. As a team, you'll develop innovative approaches for digital products that are part of end-to-end services across HMRC and government. This is an exciting opportunity to make real changes for HMRC and our customers through innovation and to join our Architecture community supporting a large-scale dynamic transformation that has profound impact both on customers and our staff. Proactive and reactive to changing opportunities, you'll have the skill to interpret and react to small, medium and large-scale challenges, and the vision to identify potential and future opportunities. By using emerging technology, data, and considering user needs, you'll develop innovative concepts and solutions, supporting Innovation colleagues with technical and architecture expertise. You'll test the art of the possible by designing proof of concepts to test solutions for future services, working with internal groups, third parties, external suppliers and academia to develop concepts and MVPs. You'll run proof of value exercises to support concepts by demonstrating customer and HMRC impact. You'll contribute to business cases and make compelling recommendations for future direction, delivering these to senior partners to influence policy and strategy. You will be an expert Technical Architect, able to investigate, design and develop solutions to technology challenges in a fast-paced, collaborative, multidisciplinary Innovation Team. You will: Rapidly develop an understanding of technologies in use and the overall architecture strategy. Work closely with Innovation scrum teams, business partners and IT colleagues to design innovative but appropriate solutions that demonstrate that new technology and approaches can deliver improvements, ensuring operational delivery and that they fit with strategic end-to-end functional design. Be flexible and self-motivated, have a keen eye for detail and a solid focus on quality. Have a good track record in delivering customer-focused technology change and be able to articulate technical detail to non-technical people, so it is understood. Be credible, influential and a team-player. A confident communicator with good interpersonal skills. Be comfortable working creatively in a "fail fast" manner on inception and discovery projects, where scope and concept are not clearly defined or understood and without relying on defined process or established requirements. Person specification We are looking for a Senior Technical Architect who has experience of: Leading technical discussions between internal teams and external stakeholders, clearly communicating concepts and driving continuous improvement. Evaluating products/tools and providing enterprise appropriate recommendations. Developing an understanding of user needs, to design user-centred technical service propositions. Identifying business problems and recommending technical solutions and designs. Undertaking structural analysis of technical issues, translating this analysis into technical designs that describe a solution. Building collaborative relationships with partners across teams and services. Articulating technical requirements and implications compellingly to technical and non-technical colleagues, senior leaders, business partners and customers. Working with innovators to design aspirational concepts for future services and processes. Mentoring colleagues. Essential Criteria Governing high and low-level designs with full lifecycle management, from requirements management to supporting the operations teams with service introduction. Effective communication with colleagues, business partners, customers and senior leaders. You are skilled at proactive and reactive communication. Bridging the gap between the technical and non-technical with the ability to translate technical concepts, so they are understood by all. Technical governance and delivering the assurance of a service. Making and guiding effective decisions, explaining clearly how the decision has been reached. Applying strategy for technology that meets business and customer needs with the ability to create, refine and challenge standards, policies, roadmaps and vision statements. Working with business and technology partners to translate business problems into technical designs. You can work across multiple services or a single large or complicated service. Understanding trends and practices outside your team and organisation, their potential impact and how they can fit into broader strategy. Looking beyond the immediate technical problem and identifying wider implications, understanding the broad context. Cloud computing knowledge and experience designing and implementing (e.g. AWS/Azure/Google or Hybrid) based. Desirable Criteria Software development and technical architecture. Knowledge of innovative and emerging technologies (e.g. Artificial Intelligence, Geospatial and Synthetic Data, Cryptocurrencies, Open Banking etc.) Agile methodologies and principles. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Technical skills We'll assess you against these technical skills during the selection process: Architecting for the whole context. Architecture communication. Community collaboration. Marking architectural decisions. Strategy design. Technical design throughout the lifecycle. Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience . click apply for full job details