Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
Apr 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
Housing Interventions Officer Location: Bridgend, Wales Salary :£26,339 per annum Vacancy Type: Full time, Permanent Closing date: 14th May 2026 Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending? If you re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you. As a Housing Interventions Officer, you ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need. You ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community. What you ll be doing Deliver 1-to-1 housing advice and interventions within the prison environment Complete holistic housing needs assessments and develop clear, structured action plans Prevent homelessness by securing and sustaining suitable accommodation Source private rented accommodation (HMOs, shared housing, studios and 1-beds) Liaise with landlords and agents, including negotiating rent and tenancy terms Ensure properties meet legal, health & safety and Rent Smart Wales requirements Work closely with Prison, Probation and housing partners to manage risk and achieve targets Encourage engagement with Forward Connect and other appropriate support services What we re looking for Good knowledge of housing and welfare benefits systems Experience providing housing and welfare advice Experience assessing housing and wider support needs Ability to develop support plans to help people sustain tenancies Understanding of homelessness, abstinence-based recovery and complex needs Experience supporting people facing multiple disadvantage If you re motivated, resilient and committed to reducing reoffending through stable housing, we d love to hear from you. Please see the attached Job Description for full details All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Employee Screening and Eligibility to Work If successful in your application, you will be required to provide eligibility to work evidence in line with the Eligibility to Work in the UK requirements. Our Commitment to Safeguarding We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Apr 27, 2026
Full time
Housing Interventions Officer Location: Bridgend, Wales Salary :£26,339 per annum Vacancy Type: Full time, Permanent Closing date: 14th May 2026 Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending? If you re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you. As a Housing Interventions Officer, you ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need. You ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community. What you ll be doing Deliver 1-to-1 housing advice and interventions within the prison environment Complete holistic housing needs assessments and develop clear, structured action plans Prevent homelessness by securing and sustaining suitable accommodation Source private rented accommodation (HMOs, shared housing, studios and 1-beds) Liaise with landlords and agents, including negotiating rent and tenancy terms Ensure properties meet legal, health & safety and Rent Smart Wales requirements Work closely with Prison, Probation and housing partners to manage risk and achieve targets Encourage engagement with Forward Connect and other appropriate support services What we re looking for Good knowledge of housing and welfare benefits systems Experience providing housing and welfare advice Experience assessing housing and wider support needs Ability to develop support plans to help people sustain tenancies Understanding of homelessness, abstinence-based recovery and complex needs Experience supporting people facing multiple disadvantage If you re motivated, resilient and committed to reducing reoffending through stable housing, we d love to hear from you. Please see the attached Job Description for full details All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Employee Screening and Eligibility to Work If successful in your application, you will be required to provide eligibility to work evidence in line with the Eligibility to Work in the UK requirements. Our Commitment to Safeguarding We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Customer Care Agent Airside Driver to oversee the daily operations of the Passenger Assistance Services team. To operate the ambulift & minibuses on the airfield, transferring passengers with reduced mobility to and from aircraft to the terminal building. Drive the company ambulifts, ensuring that the vehicle is always safe and secure. Deliver to or collect the passengers from the aircraft door and assist with the transfer into their seat or wheelchair through safe manual handling techniques. Carry out Customer Care Agent/Ambulift of Minibus Driver duties as directed by the Operational Management Team. Working as a member of the Assisted travel Airside Driver Team, you will drive the Company's specialist vehicles on the airfield to transfer passengers with reduced mobility (PRM's) from the aircraft to the terminal building or from the terminal building to the aircraft. PLEASE NOTE: APPLICANTS MUST HOLD A FULL VALID UK DRIVING LICENCE Start Dates 28th April 2026 What's on offer Pay Rate: £15.19 per hour Shift Pattern: Any 5 days from the 7 (You pick your 5 days via the Elevate App) Hours: Full Time - 40 hours per week. Weekly Pay. Temp to Perm opportunity based on performance. Key Responsibilities The Vehicles range from Minibuses to Class 2 rigid heavy good type vehicles, the capacity of the vehicles will range from 6 seats up to 20 seats. You will also be required to assist PRM's onto the aircraft, to their seat or into other vehicles or terminal buildings which involves passenger and manual handling techniques. You will be trained as a customer care agent for all terminal duties and as a specialist driver. To assist People with Reduced mobility throughout their airport journey with passenger experience at the forefront. Driving of Ambilift hi-lift & minibus vehicles airside at Birmingham International Airport. To undertake additional training to ensure continuous self-development. Complete the daily Vehicle Check Sheet, to maintain the operational reliability of the vehicle, reporting, when necessary, any vehicle defaults in line with the Vehicle Inspection procedure. Drive the Company vehicles ensuring that the vehicle is always safe and secure. To organize the most efficient and effective way of transporting several PRM's (plus one of their companions) to the various aircraft, ensuring on time departures. To co coordinate the boarding / disembarkation of PRM's onto / off the aircraft from your vehicle or air bridge, liaising with the aircraft dispatcher and cabin crew to ensure smooth passage. Overall responsibility for the use of all aspects of the Ambilift vehicle including the tail lift and front platform and their controls. Driving of minibus and terminal buggies when required. Marshaling of vehicles when required. Shifts The Airport is operational 7 days per week and candidates will be working on 5 days out 7. This could be subject to change! An example of the shift hours: Available Shifts 03:00am to 11:00am 04:30am to 15:30pm 07:00am to 16:00pm 14:00pm to 23:00pm What you'll need Full Driving License is essential with category B (Licence must have been held for 2 years) You must be able to obtain an airside driving permit (including passing a driving medical with a colour blind test). Demonstrate excellent customer service. Hold excellent written communication and interpersonal skills. Be able to work both day and night shifts. Demonstrate the ability to think and act quickly in emergencies or under pressure. Be physically able to carry out duties. A compassionate, helpful, and professional demeanor at all times. Basic understanding of health and safety regulations, especially regarding mobility equipment and manual handling. Competence in using handheld communication devices and basic IT systems. Flexibility to work various shifts, including weekends and holidays. PLEASE NOTE: As this position is in the aviation industry, successful applicants must be able to provide 5-year checkable history. For an opportunity to interview for this fantastic role, please submit your CV to apply! Optime Group is acting as an Employment Business in relation to this vacancy.
Apr 27, 2026
Full time
Customer Care Agent Airside Driver to oversee the daily operations of the Passenger Assistance Services team. To operate the ambulift & minibuses on the airfield, transferring passengers with reduced mobility to and from aircraft to the terminal building. Drive the company ambulifts, ensuring that the vehicle is always safe and secure. Deliver to or collect the passengers from the aircraft door and assist with the transfer into their seat or wheelchair through safe manual handling techniques. Carry out Customer Care Agent/Ambulift of Minibus Driver duties as directed by the Operational Management Team. Working as a member of the Assisted travel Airside Driver Team, you will drive the Company's specialist vehicles on the airfield to transfer passengers with reduced mobility (PRM's) from the aircraft to the terminal building or from the terminal building to the aircraft. PLEASE NOTE: APPLICANTS MUST HOLD A FULL VALID UK DRIVING LICENCE Start Dates 28th April 2026 What's on offer Pay Rate: £15.19 per hour Shift Pattern: Any 5 days from the 7 (You pick your 5 days via the Elevate App) Hours: Full Time - 40 hours per week. Weekly Pay. Temp to Perm opportunity based on performance. Key Responsibilities The Vehicles range from Minibuses to Class 2 rigid heavy good type vehicles, the capacity of the vehicles will range from 6 seats up to 20 seats. You will also be required to assist PRM's onto the aircraft, to their seat or into other vehicles or terminal buildings which involves passenger and manual handling techniques. You will be trained as a customer care agent for all terminal duties and as a specialist driver. To assist People with Reduced mobility throughout their airport journey with passenger experience at the forefront. Driving of Ambilift hi-lift & minibus vehicles airside at Birmingham International Airport. To undertake additional training to ensure continuous self-development. Complete the daily Vehicle Check Sheet, to maintain the operational reliability of the vehicle, reporting, when necessary, any vehicle defaults in line with the Vehicle Inspection procedure. Drive the Company vehicles ensuring that the vehicle is always safe and secure. To organize the most efficient and effective way of transporting several PRM's (plus one of their companions) to the various aircraft, ensuring on time departures. To co coordinate the boarding / disembarkation of PRM's onto / off the aircraft from your vehicle or air bridge, liaising with the aircraft dispatcher and cabin crew to ensure smooth passage. Overall responsibility for the use of all aspects of the Ambilift vehicle including the tail lift and front platform and their controls. Driving of minibus and terminal buggies when required. Marshaling of vehicles when required. Shifts The Airport is operational 7 days per week and candidates will be working on 5 days out 7. This could be subject to change! An example of the shift hours: Available Shifts 03:00am to 11:00am 04:30am to 15:30pm 07:00am to 16:00pm 14:00pm to 23:00pm What you'll need Full Driving License is essential with category B (Licence must have been held for 2 years) You must be able to obtain an airside driving permit (including passing a driving medical with a colour blind test). Demonstrate excellent customer service. Hold excellent written communication and interpersonal skills. Be able to work both day and night shifts. Demonstrate the ability to think and act quickly in emergencies or under pressure. Be physically able to carry out duties. A compassionate, helpful, and professional demeanor at all times. Basic understanding of health and safety regulations, especially regarding mobility equipment and manual handling. Competence in using handheld communication devices and basic IT systems. Flexibility to work various shifts, including weekends and holidays. PLEASE NOTE: As this position is in the aviation industry, successful applicants must be able to provide 5-year checkable history. For an opportunity to interview for this fantastic role, please submit your CV to apply! Optime Group is acting as an Employment Business in relation to this vacancy.
Job Role: Reservation Agent for Selfdrive-UK Job Location: Chiswick, London Pay: £30,000.00 per year Car & Van Subscription Sales-Focused Role Full-Time London Competitive Salary + Bonus Are you a hungry, target-driven sales professional who thrives on converting enquiries into bookings? Do you enjoy speaking with customers, building instant rapport and closing deals? Selfdrive UK is looking for an ambitious Reservation / Booking Agent to join our fast-growing car and van subscription business, where your ability to turn calls into confirmed bookings will directly impact your earnings and career progression. This is a fantastic opportunity for someone with a strong sales mindset, excellent communication skills and a passion for delivering an exceptional customer experience. Experience within car and van rental, leasing or vehicle subscription would be highly advantageous, although not essential for the right person with proven sales ability. The Opportunity This is far more than a standard booking role. You will be at the heart of the business, handling high volumes of inbound enquiries, converting leads into confirmed bookings and helping drive revenue growth. We need someone who is commercially minded, proactive and genuinely hungry for business. You must be confident in speaking to customers, understanding their needs quickly, overcoming objections and guiding them through a smooth and transparent booking journey. What You ll Be Doing -Handling inbound sales calls and booking enquiries -Converting enquiries into confirmed vehicle bookings -Working towards and exceeding daily, weekly and monthly targets -Upselling suitable vehicle options and subscription packages -Managing customer conversations via phone, email and WhatsApp -Building trust and strong rapport from the first interaction -Following up warm leads to maximise conversion rates -Processing bookings accurately and efficiently -Checking customer criteria and eligibility -Taking secure customer payments -Delivering a seamless customer journey from enquiry to booking -Clearly explaining pricing, terms and subscription options -Identifying every opportunity to win business What We re Looking For We want someone who loves sales and enjoys winning business. You ll ideally have: -Previous experience in sales, reservations, bookings, telesales or customer conversions -Car / Van rental or automotive industry experience (ideal but not essential) -A target-driven and competitive attitude -Confidence in closing sales over the phone -Strong objection-handling skills -Excellent communication and people skills -A friendly, professional and persuasive manner -High attention to detail -Strong organisational skills -A genuine passion for customer service and results The Right Person Will Be -Hungry to earn -Motivated by targets and commission -Confident and persuasive -Commercially aware -Energetic and driven -Friendly and personable -Focused on delivering results What s In It For You Competitive basic salary Bonus / commission structure Clear career progression opportunities Growing and ambitious business Supportive team culture Ongoing training and development If you re someone who enjoys closing deals, hitting targets and being rewarded for performance, we d love to hear from you. Job Types: Full-time, Permanent Work Location: In person Immediate Joiners based in UK
Apr 27, 2026
Full time
Job Role: Reservation Agent for Selfdrive-UK Job Location: Chiswick, London Pay: £30,000.00 per year Car & Van Subscription Sales-Focused Role Full-Time London Competitive Salary + Bonus Are you a hungry, target-driven sales professional who thrives on converting enquiries into bookings? Do you enjoy speaking with customers, building instant rapport and closing deals? Selfdrive UK is looking for an ambitious Reservation / Booking Agent to join our fast-growing car and van subscription business, where your ability to turn calls into confirmed bookings will directly impact your earnings and career progression. This is a fantastic opportunity for someone with a strong sales mindset, excellent communication skills and a passion for delivering an exceptional customer experience. Experience within car and van rental, leasing or vehicle subscription would be highly advantageous, although not essential for the right person with proven sales ability. The Opportunity This is far more than a standard booking role. You will be at the heart of the business, handling high volumes of inbound enquiries, converting leads into confirmed bookings and helping drive revenue growth. We need someone who is commercially minded, proactive and genuinely hungry for business. You must be confident in speaking to customers, understanding their needs quickly, overcoming objections and guiding them through a smooth and transparent booking journey. What You ll Be Doing -Handling inbound sales calls and booking enquiries -Converting enquiries into confirmed vehicle bookings -Working towards and exceeding daily, weekly and monthly targets -Upselling suitable vehicle options and subscription packages -Managing customer conversations via phone, email and WhatsApp -Building trust and strong rapport from the first interaction -Following up warm leads to maximise conversion rates -Processing bookings accurately and efficiently -Checking customer criteria and eligibility -Taking secure customer payments -Delivering a seamless customer journey from enquiry to booking -Clearly explaining pricing, terms and subscription options -Identifying every opportunity to win business What We re Looking For We want someone who loves sales and enjoys winning business. You ll ideally have: -Previous experience in sales, reservations, bookings, telesales or customer conversions -Car / Van rental or automotive industry experience (ideal but not essential) -A target-driven and competitive attitude -Confidence in closing sales over the phone -Strong objection-handling skills -Excellent communication and people skills -A friendly, professional and persuasive manner -High attention to detail -Strong organisational skills -A genuine passion for customer service and results The Right Person Will Be -Hungry to earn -Motivated by targets and commission -Confident and persuasive -Commercially aware -Energetic and driven -Friendly and personable -Focused on delivering results What s In It For You Competitive basic salary Bonus / commission structure Clear career progression opportunities Growing and ambitious business Supportive team culture Ongoing training and development If you re someone who enjoys closing deals, hitting targets and being rewarded for performance, we d love to hear from you. Job Types: Full-time, Permanent Work Location: In person Immediate Joiners based in UK
We're seeking an experienced Travel Consultant to work for a truly independent Travel Agent specialising in luxury travel. This established Travel Agency offer a tailored and personal service, and a variety of Tour Operators, to ensure they can create the perfect holiday for their customers. They are seeking an experienced Travel Consultant, with a clear passion for travel, to join them on a part-time bases . Salary is dependent on experience and they work (Apply online only) Monday to Friday, no weekends! Opportunities like this in the Travel Industry are few and far between, so this could be the part-time Travel Advisor role you've been waiting for! JOB DESCRIPTION: Working face-to-face and over the phone taking enquires from customers Offering excellent customer service, listening and building rapport with your clients and potential client Quoting holidays and converting these to bookings. Upselling of additional products to enhance profitability. Hitting personal and team targets. Managing bookings, customer communications and travel partners. Keeping your product and brand knowledge up to date whilst having in- depth knowledge of the company's brochures and destinations. You can expect to be dealing with dynamic packaging/tailor-made itineraries, along with package holidays. (Apply online only) Monday to Friday, no weekends EXPERIENCE REQUIRED: The successful candidate will ideally be an experienced Travel Consultant, looking for a new challenge within an independent retail travel agency. You will have great inter-personal skills and proven background of achieving and exceeding sales targets. THE PACKAGE You will receive a competitive salary of circa 25k pa, along with incentives and the opportunity to work in a friendly, like minded team! INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK. We have a high volume of applications, so unfortunately we are unable to reply to unsuccessful applicants.
Apr 27, 2026
Full time
We're seeking an experienced Travel Consultant to work for a truly independent Travel Agent specialising in luxury travel. This established Travel Agency offer a tailored and personal service, and a variety of Tour Operators, to ensure they can create the perfect holiday for their customers. They are seeking an experienced Travel Consultant, with a clear passion for travel, to join them on a part-time bases . Salary is dependent on experience and they work (Apply online only) Monday to Friday, no weekends! Opportunities like this in the Travel Industry are few and far between, so this could be the part-time Travel Advisor role you've been waiting for! JOB DESCRIPTION: Working face-to-face and over the phone taking enquires from customers Offering excellent customer service, listening and building rapport with your clients and potential client Quoting holidays and converting these to bookings. Upselling of additional products to enhance profitability. Hitting personal and team targets. Managing bookings, customer communications and travel partners. Keeping your product and brand knowledge up to date whilst having in- depth knowledge of the company's brochures and destinations. You can expect to be dealing with dynamic packaging/tailor-made itineraries, along with package holidays. (Apply online only) Monday to Friday, no weekends EXPERIENCE REQUIRED: The successful candidate will ideally be an experienced Travel Consultant, looking for a new challenge within an independent retail travel agency. You will have great inter-personal skills and proven background of achieving and exceeding sales targets. THE PACKAGE You will receive a competitive salary of circa 25k pa, along with incentives and the opportunity to work in a friendly, like minded team! INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK. We have a high volume of applications, so unfortunately we are unable to reply to unsuccessful applicants.
Join Our Team as a Health, Safety and Environmental Professional! Are you passionate about promoting health, safety, and environmental compliance? Do you thrive in a dynamic manufacturing environment? If so, we have an exciting opportunity for you! Our client, a leader in the Environmental Health & Safety sector, is looking for a Health, Safety and Environmental Professional to join their team in Durham, UK. About the Role: As a key member of the Environmental, Health, and Safety (EHS) team, you will play a crucial role in ensuring compliance with local legislation, developing ISO systems, and fostering a culture of safety and well-being. Your hands-on leadership will drive continuous improvement in EHS management systems, promoting best practices and engaging employees in EHS initiatives. Key Responsibilities: Field Presence: Become the technical expert on site processes and ensure effective execution of EHS programmes through inspections and audits. Coach and mentor line management on EHS topics. Strategic Leadership: Collaborate with the Plant Manager to establish both short-term and long-term EHS strategies, monitored through key performance indicators (KPIs). Change Agent: Promote an autonomous EHS culture by driving awareness, developing impactful training, and leading initiatives for continuous safety performance improvement. Regulatory Compliance: Manage environmental permits, ensure compliance with UK regulations, and maintain ISO 14001 certification. What We're Looking For: Bachelor's degree (BSc) or equivalent in environmental management, safety, or related fields. 4+ years of experience in Quality, Health, Safety, and Environmental (QHSE) management, with a strong focus on UK environmental regulations. NEBOSH certification preferred; WAMITAB certification is a plus. Exceptional communication skills with the ability to inspire and motivate others. Proven leadership capabilities and experience in training and development. What's in it for You: Competitive Salary: £44,000 - £58,000, depending on experience. Pension Scheme: Contributory pension 1:2 employee:employer ratio Life Assurance: Death in service benefits to provide peace of mind. Performance Bonus: A non-guaranteed bonus, % of annual salary upon target Working Hours: Full-time position (Monday - Friday, 9:00 AM - 5:00 PM). If you're ready to make a significant impact on health, safety, and environmental practises while working in a supportive and engaging environment, we want to hear from you! Apply now and help us create a safer, healthier workplace! This position offers a unique opportunity to be a leader in EHS, ensuring compliance and fostering a safety-first culture. Join our client in driving positive change! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 27, 2026
Full time
Join Our Team as a Health, Safety and Environmental Professional! Are you passionate about promoting health, safety, and environmental compliance? Do you thrive in a dynamic manufacturing environment? If so, we have an exciting opportunity for you! Our client, a leader in the Environmental Health & Safety sector, is looking for a Health, Safety and Environmental Professional to join their team in Durham, UK. About the Role: As a key member of the Environmental, Health, and Safety (EHS) team, you will play a crucial role in ensuring compliance with local legislation, developing ISO systems, and fostering a culture of safety and well-being. Your hands-on leadership will drive continuous improvement in EHS management systems, promoting best practices and engaging employees in EHS initiatives. Key Responsibilities: Field Presence: Become the technical expert on site processes and ensure effective execution of EHS programmes through inspections and audits. Coach and mentor line management on EHS topics. Strategic Leadership: Collaborate with the Plant Manager to establish both short-term and long-term EHS strategies, monitored through key performance indicators (KPIs). Change Agent: Promote an autonomous EHS culture by driving awareness, developing impactful training, and leading initiatives for continuous safety performance improvement. Regulatory Compliance: Manage environmental permits, ensure compliance with UK regulations, and maintain ISO 14001 certification. What We're Looking For: Bachelor's degree (BSc) or equivalent in environmental management, safety, or related fields. 4+ years of experience in Quality, Health, Safety, and Environmental (QHSE) management, with a strong focus on UK environmental regulations. NEBOSH certification preferred; WAMITAB certification is a plus. Exceptional communication skills with the ability to inspire and motivate others. Proven leadership capabilities and experience in training and development. What's in it for You: Competitive Salary: £44,000 - £58,000, depending on experience. Pension Scheme: Contributory pension 1:2 employee:employer ratio Life Assurance: Death in service benefits to provide peace of mind. Performance Bonus: A non-guaranteed bonus, % of annual salary upon target Working Hours: Full-time position (Monday - Friday, 9:00 AM - 5:00 PM). If you're ready to make a significant impact on health, safety, and environmental practises while working in a supportive and engaging environment, we want to hear from you! Apply now and help us create a safer, healthier workplace! This position offers a unique opportunity to be a leader in EHS, ensuring compliance and fostering a safety-first culture. Join our client in driving positive change! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Inbound Sales & Customer Service Agent - Danish Speaking Location: Hybrid (Head Office in Canary Wharf, London) Salary: 27,768 + benefits Commission: Uncapped commission structure with monthly payouts (OTE 500 per annum) Hours: Full-time, 37.5 hours per week TeamJobs are advertising for a Danish-speaking Inbound Sales & Customer Service Agent to join a busy and growing team within the travel sector. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service while also having a natural flair for sales. This role offers a hybrid working model, with a modern head office based in Canary Wharf. The Role: You will be handling inbound calls from customers, supporting with both sales enquiries and service requests. You will take the time to understand customer needs, recommend suitable holiday options and maximise every opportunity to enhance the customer experience. Key Responsibilities: Handling inbound calls for both sales and customer service enquiries Managing service requests through internal systems Identifying customer needs and generating sales opportunities Amending, cancelling or confirming existing bookings Upselling additional products, services and extended stays About You: Fluent in Danish and English Strong communication and interpersonal skills A natural ability to influence and drive sales Previous experience in a customer service or sales environment Able to work in a fast-paced environment with strong attention to detail Resilient, professional and motivated to achieve targets Confident multitasker with a positive, proactive attitude Training & Development: Full product and system training provided Sales and customer service training Clear progression opportunities into roles such as Social Media, Guest Relations, Outbound, Training, Quality or Team Management Working Hours: Shifts will fall between: Monday to Friday: 8am - 8pm Saturday: 8am - 4pm Sunday: 9am - 4pm You will be required to work one weekend day every other week, with a weekday off in lieu. Benefits: 20 days holiday plus bank holidays, increasing with service BUPA Life Insurance Perkbox and corporate discounts Eye care vouchers Onsite training and modern facilities Smart casual dress code Regular incentives, rewards and recognition Recommend a friend scheme Opportunities for apprenticeships and NVQ qualifications Charity and fundraising events Due to the nature of the role, successful candidates will be required to provide references covering the last 3 years and may be subject to background checks. COMLP
Apr 27, 2026
Seasonal
Inbound Sales & Customer Service Agent - Danish Speaking Location: Hybrid (Head Office in Canary Wharf, London) Salary: 27,768 + benefits Commission: Uncapped commission structure with monthly payouts (OTE 500 per annum) Hours: Full-time, 37.5 hours per week TeamJobs are advertising for a Danish-speaking Inbound Sales & Customer Service Agent to join a busy and growing team within the travel sector. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service while also having a natural flair for sales. This role offers a hybrid working model, with a modern head office based in Canary Wharf. The Role: You will be handling inbound calls from customers, supporting with both sales enquiries and service requests. You will take the time to understand customer needs, recommend suitable holiday options and maximise every opportunity to enhance the customer experience. Key Responsibilities: Handling inbound calls for both sales and customer service enquiries Managing service requests through internal systems Identifying customer needs and generating sales opportunities Amending, cancelling or confirming existing bookings Upselling additional products, services and extended stays About You: Fluent in Danish and English Strong communication and interpersonal skills A natural ability to influence and drive sales Previous experience in a customer service or sales environment Able to work in a fast-paced environment with strong attention to detail Resilient, professional and motivated to achieve targets Confident multitasker with a positive, proactive attitude Training & Development: Full product and system training provided Sales and customer service training Clear progression opportunities into roles such as Social Media, Guest Relations, Outbound, Training, Quality or Team Management Working Hours: Shifts will fall between: Monday to Friday: 8am - 8pm Saturday: 8am - 4pm Sunday: 9am - 4pm You will be required to work one weekend day every other week, with a weekday off in lieu. Benefits: 20 days holiday plus bank holidays, increasing with service BUPA Life Insurance Perkbox and corporate discounts Eye care vouchers Onsite training and modern facilities Smart casual dress code Regular incentives, rewards and recognition Recommend a friend scheme Opportunities for apprenticeships and NVQ qualifications Charity and fundraising events Due to the nature of the role, successful candidates will be required to provide references covering the last 3 years and may be subject to background checks. COMLP
Locations Alcoa Europe, Exeter, DEV, EX2 7LG, GB (On-site) Job Schedule Full time Responsibilities An opportunity has arisen for a Quality Engineer within the Casting Plant, at our Exeter site, reporting to Peter Leach, Quality Manager. This position provides leadership and guidance to the organisation and peers acting as a change agent to drive process improvement across the organisation in the achievement of an operational excellence environment and tangible results. Key responsibilities: Assess health of the business systems against customer and/or industry standards through an efficient and effective internal audit/corrective and preventative action management system Develop, maintain, and implement quality systems procedures and work instructions in compliance to customer and regulatory requirements Purchase order and specification review leader focused on negotiation of customer requirements, advanced product quality planning and translation of requirements to operator level Customer advocate Process improvement leader focused on review, disposition and elimination of material review, concessions, corrective / Preventive actions, and escapes Ensure customer verification is complete (i.e., FAIR) and submitted to the customer Perform other (job-related) duties, as assigned, within the scope of practice In lieu of degree, seven (7) years relevant work experience in a manufacturing environment Experience: Certified Quality Engineer (CQE) designation from ASQ or other equivalency examination from recognized quality authorities (Exception for CQE would be certification as a Six Sigma expert) Auditing Experience ISO 9001 / AS9100 (per AS9014) Must possess production operation knowledge and experience relating to manufacturing, inspection, engineering, and customer interaction Ability to apply problem solving methodology to positively impact business objectives Understanding of ISO 9000 and/or AS9100 along with knowledge in Statistical Tools and Techniques, APQP and Measurement System Analysis Least cost application of customer specs/drawings (no over-processing) Blueprint Reading/customer requirements flow down Customer interface and understanding/deployment of customer requirement Understanding of non-destructive validation methodology (Visual, x-ray, penetrant, etc.) and Nadcap understanding (if required) Geometric Dimension and Tolerancing (GD&T) required Ability to make decisions based on data and fact
Apr 27, 2026
Full time
Locations Alcoa Europe, Exeter, DEV, EX2 7LG, GB (On-site) Job Schedule Full time Responsibilities An opportunity has arisen for a Quality Engineer within the Casting Plant, at our Exeter site, reporting to Peter Leach, Quality Manager. This position provides leadership and guidance to the organisation and peers acting as a change agent to drive process improvement across the organisation in the achievement of an operational excellence environment and tangible results. Key responsibilities: Assess health of the business systems against customer and/or industry standards through an efficient and effective internal audit/corrective and preventative action management system Develop, maintain, and implement quality systems procedures and work instructions in compliance to customer and regulatory requirements Purchase order and specification review leader focused on negotiation of customer requirements, advanced product quality planning and translation of requirements to operator level Customer advocate Process improvement leader focused on review, disposition and elimination of material review, concessions, corrective / Preventive actions, and escapes Ensure customer verification is complete (i.e., FAIR) and submitted to the customer Perform other (job-related) duties, as assigned, within the scope of practice In lieu of degree, seven (7) years relevant work experience in a manufacturing environment Experience: Certified Quality Engineer (CQE) designation from ASQ or other equivalency examination from recognized quality authorities (Exception for CQE would be certification as a Six Sigma expert) Auditing Experience ISO 9001 / AS9100 (per AS9014) Must possess production operation knowledge and experience relating to manufacturing, inspection, engineering, and customer interaction Ability to apply problem solving methodology to positively impact business objectives Understanding of ISO 9000 and/or AS9100 along with knowledge in Statistical Tools and Techniques, APQP and Measurement System Analysis Least cost application of customer specs/drawings (no over-processing) Blueprint Reading/customer requirements flow down Customer interface and understanding/deployment of customer requirement Understanding of non-destructive validation methodology (Visual, x-ray, penetrant, etc.) and Nadcap understanding (if required) Geometric Dimension and Tolerancing (GD&T) required Ability to make decisions based on data and fact
Job Title: Telephone Answering PA - Remote Location: Remote Salary: £26,368 per annum Job Type: Permanent, Full Time Are you a smiley person who loves chatting and would thrive in an environment where your contributions are recognised, rewarded and truly valued? If so, we have an exciting career opportunity for you to explore here at Moneypenny! People are the heart of our business and many of our team members have been with us for years. For over a decade, we've been voted one of the 'Best Companies to Work For' in the UK, and have worked hard to create a comfortable, eco-friendly and inclusive environment where our people feel happy, and most importantly, at home. What we do: We're the leaders in outsourced calls, live chat and more, delivering brilliant conversations on behalf of businesses of all sizes. Fast-forward two decades and what started as a single, dedicated PA (who's still with us today) looking after calls for a handful of local clients, is now a 1000-strong team working across two continents from our state-of-the-art UK headquarters in Wrexham, and our US office in Atlanta. The Role: You'll begin your training journey by spending your first two weeks on site in Wrexham, where you'll learn how to use our bespoke, in-house call management system. You'll be shown how to handle a variety of calls and enquiries across the range of sectors we support - including Property, Legal, Healthcare & Finance. You will be an important point of contact for our clients' callers, answering queries and handling their calls, and accurately relaying messages within our system. What you'll need: Although we welcome call taking experience, it's not required! What you will need is a resilient yet compassionate nature to effectively deal with high volume and sometimes challenging calls. Providing phone support on behalf of a variety of clients across a diverse range of industries will mean that no two days are the same! You'll also require: A confident telephone manner with good interpersonal skills The ability to use your empathetic listening skills to deliver excellent customer service over the phone Great multi-tasking skills in a fast-paced environment Excellent problem-solving skills Good computer and data entry skills Work for a company as amazing as you: "I have built such amazing friendships with my clients over the years. They have always made me feel like a true part of their own team." "Working within a team here is so much fun! We have monthly team lunches and there are always amazing prizes to be won for team days out." What's included: Permanent contract Starting salary of £26,368 per annum 33 days annual leave increasing to 37 with tenure, (includes bank holidays) Mental health support (through our Employee Assistant Programme) with access to an on-site mental health counsellor Access to our wellbeing room to help enhance your physical and mental wellbeing Access to a 24/7 doctor line Comprehensive training and where desired, long-term career progression across the business Subsidised meals Free on-site gym access And did we mention our epic parties? We know how to celebrate in style! Additional Information: You'll work 39.5 hours per week, on a rotating shift pattern which will include working one Saturday or Sunday out of every 4 weeks. Each week you'll work set 8-hour days, between the hours of 8am and 6.30pm. Please note that these rotas are subject to occasional change, although plenty of notice will be given. If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best! Candidates with experience of; Telephone Answering PA, Call Centre Agent, Customer Service Representative, Virtual Assistant, Remote PA may also be considered for this role.
Apr 26, 2026
Full time
Job Title: Telephone Answering PA - Remote Location: Remote Salary: £26,368 per annum Job Type: Permanent, Full Time Are you a smiley person who loves chatting and would thrive in an environment where your contributions are recognised, rewarded and truly valued? If so, we have an exciting career opportunity for you to explore here at Moneypenny! People are the heart of our business and many of our team members have been with us for years. For over a decade, we've been voted one of the 'Best Companies to Work For' in the UK, and have worked hard to create a comfortable, eco-friendly and inclusive environment where our people feel happy, and most importantly, at home. What we do: We're the leaders in outsourced calls, live chat and more, delivering brilliant conversations on behalf of businesses of all sizes. Fast-forward two decades and what started as a single, dedicated PA (who's still with us today) looking after calls for a handful of local clients, is now a 1000-strong team working across two continents from our state-of-the-art UK headquarters in Wrexham, and our US office in Atlanta. The Role: You'll begin your training journey by spending your first two weeks on site in Wrexham, where you'll learn how to use our bespoke, in-house call management system. You'll be shown how to handle a variety of calls and enquiries across the range of sectors we support - including Property, Legal, Healthcare & Finance. You will be an important point of contact for our clients' callers, answering queries and handling their calls, and accurately relaying messages within our system. What you'll need: Although we welcome call taking experience, it's not required! What you will need is a resilient yet compassionate nature to effectively deal with high volume and sometimes challenging calls. Providing phone support on behalf of a variety of clients across a diverse range of industries will mean that no two days are the same! You'll also require: A confident telephone manner with good interpersonal skills The ability to use your empathetic listening skills to deliver excellent customer service over the phone Great multi-tasking skills in a fast-paced environment Excellent problem-solving skills Good computer and data entry skills Work for a company as amazing as you: "I have built such amazing friendships with my clients over the years. They have always made me feel like a true part of their own team." "Working within a team here is so much fun! We have monthly team lunches and there are always amazing prizes to be won for team days out." What's included: Permanent contract Starting salary of £26,368 per annum 33 days annual leave increasing to 37 with tenure, (includes bank holidays) Mental health support (through our Employee Assistant Programme) with access to an on-site mental health counsellor Access to our wellbeing room to help enhance your physical and mental wellbeing Access to a 24/7 doctor line Comprehensive training and where desired, long-term career progression across the business Subsidised meals Free on-site gym access And did we mention our epic parties? We know how to celebrate in style! Additional Information: You'll work 39.5 hours per week, on a rotating shift pattern which will include working one Saturday or Sunday out of every 4 weeks. Each week you'll work set 8-hour days, between the hours of 8am and 6.30pm. Please note that these rotas are subject to occasional change, although plenty of notice will be given. If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best! Candidates with experience of; Telephone Answering PA, Call Centre Agent, Customer Service Representative, Virtual Assistant, Remote PA may also be considered for this role.
Our client, a well established civil engineering contractors, is currently seeking an experienced Site Agent to join our growing civil engineering team, delivering works on a sewage treatment site in Leicester. This is a fast-paced, client-facing role where you will take full responsibility for managing civil engineering operations and ensuring successful project delivery. The Role As Site Agent, you will lead the day-to-day running of the site, coordinating labour, plant, and materials to ensure works are delivered safely, on time, and within budget. You'll play a key role in maintaining strong client relationships while driving quality and performance on site. Key Responsibilities Manage site operations across drainage and reinforced concrete (RC) works Lead and coordinate site teams, subcontractors, and suppliers Ensure compliance with health, safety, environmental, and quality standards Monitor progress against programme and drive productivity in a fast-paced environment Liaise directly with the client, consultants, and internal stakeholders Oversee method statements, risk assessments, and technical compliance Work closely with commercial and planning teams to control costs and programme delivery Resolve on-site challenges efficiently while maintaining project momentum About You Proven experience within civil engineering projects Strong background in drainage and reinforced concrete structures Experience working on water or sewage treatment projects is highly desirable Excellent organisational and leadership skills Confident communicator with strong client-facing experience Able to thrive in a fast-moving, delivery-focused environment What We Offer Opportunity to work on a key infrastructure project A dynamic and supportive team environment Competitive salary and benefits package About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Apr 26, 2026
Full time
Our client, a well established civil engineering contractors, is currently seeking an experienced Site Agent to join our growing civil engineering team, delivering works on a sewage treatment site in Leicester. This is a fast-paced, client-facing role where you will take full responsibility for managing civil engineering operations and ensuring successful project delivery. The Role As Site Agent, you will lead the day-to-day running of the site, coordinating labour, plant, and materials to ensure works are delivered safely, on time, and within budget. You'll play a key role in maintaining strong client relationships while driving quality and performance on site. Key Responsibilities Manage site operations across drainage and reinforced concrete (RC) works Lead and coordinate site teams, subcontractors, and suppliers Ensure compliance with health, safety, environmental, and quality standards Monitor progress against programme and drive productivity in a fast-paced environment Liaise directly with the client, consultants, and internal stakeholders Oversee method statements, risk assessments, and technical compliance Work closely with commercial and planning teams to control costs and programme delivery Resolve on-site challenges efficiently while maintaining project momentum About You Proven experience within civil engineering projects Strong background in drainage and reinforced concrete structures Experience working on water or sewage treatment projects is highly desirable Excellent organisational and leadership skills Confident communicator with strong client-facing experience Able to thrive in a fast-moving, delivery-focused environment What We Offer Opportunity to work on a key infrastructure project A dynamic and supportive team environment Competitive salary and benefits package About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Microsoft AI Copilot Consultant (Contract) - Azure AI Foundry / Copilot Studio Location: UK (Remote with occasional travel) Contract Length: Initial 2 months (likely extension) Start Date: 1st May (ASAP) Day Rate: £550-£650 per day (DOE) IR35 Status: TBC (Commercial engagement - likely Outside, subject to assessment) Overview We are supporting a customer who requires an experienced Microsoft AI Copilot C click apply for full job details
Apr 26, 2026
Full time
Microsoft AI Copilot Consultant (Contract) - Azure AI Foundry / Copilot Studio Location: UK (Remote with occasional travel) Contract Length: Initial 2 months (likely extension) Start Date: 1st May (ASAP) Day Rate: £550-£650 per day (DOE) IR35 Status: TBC (Commercial engagement - likely Outside, subject to assessment) Overview We are supporting a customer who requires an experienced Microsoft AI Copilot C click apply for full job details
Our client is looking for a proactive and skilled Sub Agent to support the delivery of infrastructure and energy projects across Scotland. This is a hands-on, site-based role ideal for someone who thrives in a dynamic environment and enjoys coordinating operational activities to ensure projects run smoothly, safely, and on schedule click apply for full job details
Apr 26, 2026
Full time
Our client is looking for a proactive and skilled Sub Agent to support the delivery of infrastructure and energy projects across Scotland. This is a hands-on, site-based role ideal for someone who thrives in a dynamic environment and enjoys coordinating operational activities to ensure projects run smoothly, safely, and on schedule click apply for full job details
Positive Employment is currently recruiting for a Procurement And Contract Officer for our client a government organisation in Kensington, London. The successful post holder will support the Procurement and Contract Management Team Managers in securing the continuous development, improvement, efficiency and success of the Temporary Accommodation and Resettlement department as a whole. Commission, procure, and manage the supply of accommodation, including temporary accommodation, direct lets, and private rented sector accommodation. Primarily focus on Temporary Accommodation Repairs & Complaints casework with a special focus on Complaints, Members Enquires, Ombudsman enquiries from investigating them, communicating with residents and agents and responding to residents in writing in line with the corporate complaints policy. This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working. Duties and Responsibilities but not limited to: Assist with developing and delivering strategies, policies and programmes to ensure the effective supply and management of accommodation for homeless cases, with a strong focus on reducing levels of usage and promoting value for money. Commission, procure, and manage the supply of accommodation, including temporary accommodation, direct lets, and private rented sector accommodation. Successfully tender, evaluate and let contracts to providers, ensuring quality, value for money and compliance with the organisation's financial regulations and legal requirements, as well as those imposed by external agencies such as London Councils and the MHCLG. Develop and maintain effective relationships with private sector landlords, local managing and lettings agents and owners of empty properties in order to secure use of privately rented properties for households in housing need in the Borough. Carry out inspections of properties in order to assess their suitability for households in housing need, investigate persistent disrepair complaints and/or to take property inventories for those properties. This will include some properties outside the Borough's boundaries. Ensure the effective supply of accommodation for households in housing need and providing effective contract monitoring support. Contributing to the delivery of ad hoc accommodation-related projects, including tenancy audits, delivery of property decant programmes and new contract development. Ensure that demand and supply data and performance and financial information related to the accommodation portfolio is routinely collected, analysed and acted upon, in order to effectively shape commissioning decisions, anticipate and /or manage service problems and control financial expenditure. Ensure that the performance of all accommodation-related projects, contracts and service level agreements is effectively reviewed, monitored and evaluated, and that any under-performance, service failure and/or financial and legal issues are addressed swiftly and appropriately. Ensure that systems are in place to ensure effective move-on from emergency accommodation, helping to minimise high cost placements and subsidy loss. Personal Requirements: A background in Temporary Accommodation, Property Management, Repairs & maintenance is desirable. Qualified to undertake property inspection under the Housing Health and Safety Rating System or ability to obtain qualification is desirable. Experience of procurement and contract management including identifying and successfully addressing under performance. An understanding of the private rented sector and of the issues relating to the acquisition of accommodation, including security of tenure, health and safety, housing standards, and housing benefit regulations. Experience of working with private landlords and lettings agents. Experience of working in a social/private sector housing environment or related field. Experience of communicating effectively to customers and at all levels of the organisation. Good verbal and written communication skills including the ability to negotiate with accommodation providers and the ability to write letters, report, and procedures using plain English. Working Hours: 37hrs / 9:00am - 17:00pm / Monday - Friday Pay: £27.36 per hour Please note this role is within the scope of IR35.
Apr 26, 2026
Seasonal
Positive Employment is currently recruiting for a Procurement And Contract Officer for our client a government organisation in Kensington, London. The successful post holder will support the Procurement and Contract Management Team Managers in securing the continuous development, improvement, efficiency and success of the Temporary Accommodation and Resettlement department as a whole. Commission, procure, and manage the supply of accommodation, including temporary accommodation, direct lets, and private rented sector accommodation. Primarily focus on Temporary Accommodation Repairs & Complaints casework with a special focus on Complaints, Members Enquires, Ombudsman enquiries from investigating them, communicating with residents and agents and responding to residents in writing in line with the corporate complaints policy. This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working. Duties and Responsibilities but not limited to: Assist with developing and delivering strategies, policies and programmes to ensure the effective supply and management of accommodation for homeless cases, with a strong focus on reducing levels of usage and promoting value for money. Commission, procure, and manage the supply of accommodation, including temporary accommodation, direct lets, and private rented sector accommodation. Successfully tender, evaluate and let contracts to providers, ensuring quality, value for money and compliance with the organisation's financial regulations and legal requirements, as well as those imposed by external agencies such as London Councils and the MHCLG. Develop and maintain effective relationships with private sector landlords, local managing and lettings agents and owners of empty properties in order to secure use of privately rented properties for households in housing need in the Borough. Carry out inspections of properties in order to assess their suitability for households in housing need, investigate persistent disrepair complaints and/or to take property inventories for those properties. This will include some properties outside the Borough's boundaries. Ensure the effective supply of accommodation for households in housing need and providing effective contract monitoring support. Contributing to the delivery of ad hoc accommodation-related projects, including tenancy audits, delivery of property decant programmes and new contract development. Ensure that demand and supply data and performance and financial information related to the accommodation portfolio is routinely collected, analysed and acted upon, in order to effectively shape commissioning decisions, anticipate and /or manage service problems and control financial expenditure. Ensure that the performance of all accommodation-related projects, contracts and service level agreements is effectively reviewed, monitored and evaluated, and that any under-performance, service failure and/or financial and legal issues are addressed swiftly and appropriately. Ensure that systems are in place to ensure effective move-on from emergency accommodation, helping to minimise high cost placements and subsidy loss. Personal Requirements: A background in Temporary Accommodation, Property Management, Repairs & maintenance is desirable. Qualified to undertake property inspection under the Housing Health and Safety Rating System or ability to obtain qualification is desirable. Experience of procurement and contract management including identifying and successfully addressing under performance. An understanding of the private rented sector and of the issues relating to the acquisition of accommodation, including security of tenure, health and safety, housing standards, and housing benefit regulations. Experience of working with private landlords and lettings agents. Experience of working in a social/private sector housing environment or related field. Experience of communicating effectively to customers and at all levels of the organisation. Good verbal and written communication skills including the ability to negotiate with accommodation providers and the ability to write letters, report, and procedures using plain English. Working Hours: 37hrs / 9:00am - 17:00pm / Monday - Friday Pay: £27.36 per hour Please note this role is within the scope of IR35.
Your new company You'll be working with a Tier 1 contractor delivering a major highways infrastructure project in the Northampton area. The business has a strong reputation for successfully delivering large-scale civil engineering and highways schemes and offers long-term, stable contract opportunities on high-profile works. Your new role As Site Agent, you will be responsible for the successful day-to-day delivery of highways works on site. Managing site activities across highways and drainage works Overseeing drainage installations and associated civils packages Leading site teams and coordinating subcontractors Ensuring works are delivered safely, on programme and to specification Monitoring quality, productivity and cost control Maintaining health, safety and environmental standards at all times Liaising with the client, engineers and internal project teams Completing site documentation, reports and RAMS What you'll need to succeed Proven experience working as a Site Agent on highways projects Strong knowledge and experience of drainage works SMSTS certification Valid Highways Passport CSCS card Good leadership, communication and organisational skills Ability to manage multiple work fronts in a live highways environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 25, 2026
Contractor
Your new company You'll be working with a Tier 1 contractor delivering a major highways infrastructure project in the Northampton area. The business has a strong reputation for successfully delivering large-scale civil engineering and highways schemes and offers long-term, stable contract opportunities on high-profile works. Your new role As Site Agent, you will be responsible for the successful day-to-day delivery of highways works on site. Managing site activities across highways and drainage works Overseeing drainage installations and associated civils packages Leading site teams and coordinating subcontractors Ensuring works are delivered safely, on programme and to specification Monitoring quality, productivity and cost control Maintaining health, safety and environmental standards at all times Liaising with the client, engineers and internal project teams Completing site documentation, reports and RAMS What you'll need to succeed Proven experience working as a Site Agent on highways projects Strong knowledge and experience of drainage works SMSTS certification Valid Highways Passport CSCS card Good leadership, communication and organisational skills Ability to manage multiple work fronts in a live highways environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Bennett and Game Recruitment LTD
Northampton, Northamptonshire
Job Profile for Construction Project Manager SW45743 Northampton Flexible & Hybrid Working Salary: 50,000 - 70,000 DOE + Car Allowance + Excellent Benefits Bennett & Game are delighted to be working with a well-established, privately owned Construction Consultancy based in Northampton, who are seeking a Construction Project Manager to join their growing team. The consultancy delivers high-quality Project Management and Quantity Surveying / Employer's Agent services to a prestigious and loyal client base, with a strong reputation across the industrial, commercial, education and leisure sectors. Values range from 3M to 50M, working alongside some of the biggest commercial property developers. With approximately 95% of revenue generated from repeat business and client recommendations, the business is recognised for its outstanding delivery and long-term client relationships. This is an excellent opportunity for a Project Manager with client-side, construction or building consultancy experience to join a supportive, close-knit team offering genuine progression, flexible working and structured support towards professional chartership. Construction Project Manager Salary & Benefits Salary: 50,000 - 70,000 DOE Car allowance (enhanced for hybrid / EV vehicles) Flexible and hybrid working (3 days WFH) Paid business mileage 25 days holiday plus Bank Holidays Pension scheme Private Healthcare Bonus scheme Discretionary bonus Annual salary review Phone and laptop provided Professional membership fees paid (up to two bodies) Structured training plans for chartership Excellent progression opportunities within the business Construction Project Manager Job Overview Managing construction projects across the full lifecycle from inception to completion Acting as the primary point of contact for clients and maintaining strong relationships Leading project meetings and providing regular progress reports Managing procurement processes and contract administration, particularly JCT contracts Coordinating consultants, contractors and stakeholders to ensure successful project delivery Undertaking quality inspections and monitoring construction standards Supporting technical due diligence and pre-contract project stages Assisting with mentoring junior team members where required Projects are typically within the industrial, commercial, education and multi-room sectors. Construction Project Manager Job Requirements Experience working as a Project Manager within a client-side, construction or building consultancy environment Strong understanding of the full property development and construction lifecycle Experience with construction procurement and contract administration (JCT) Knowledge of construction technology and quality assurance processes Ability to manage client relationships and work independently Professional qualification or working towards chartership with APM, CIOB or RICS Full UK driving licence Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Apr 25, 2026
Full time
Job Profile for Construction Project Manager SW45743 Northampton Flexible & Hybrid Working Salary: 50,000 - 70,000 DOE + Car Allowance + Excellent Benefits Bennett & Game are delighted to be working with a well-established, privately owned Construction Consultancy based in Northampton, who are seeking a Construction Project Manager to join their growing team. The consultancy delivers high-quality Project Management and Quantity Surveying / Employer's Agent services to a prestigious and loyal client base, with a strong reputation across the industrial, commercial, education and leisure sectors. Values range from 3M to 50M, working alongside some of the biggest commercial property developers. With approximately 95% of revenue generated from repeat business and client recommendations, the business is recognised for its outstanding delivery and long-term client relationships. This is an excellent opportunity for a Project Manager with client-side, construction or building consultancy experience to join a supportive, close-knit team offering genuine progression, flexible working and structured support towards professional chartership. Construction Project Manager Salary & Benefits Salary: 50,000 - 70,000 DOE Car allowance (enhanced for hybrid / EV vehicles) Flexible and hybrid working (3 days WFH) Paid business mileage 25 days holiday plus Bank Holidays Pension scheme Private Healthcare Bonus scheme Discretionary bonus Annual salary review Phone and laptop provided Professional membership fees paid (up to two bodies) Structured training plans for chartership Excellent progression opportunities within the business Construction Project Manager Job Overview Managing construction projects across the full lifecycle from inception to completion Acting as the primary point of contact for clients and maintaining strong relationships Leading project meetings and providing regular progress reports Managing procurement processes and contract administration, particularly JCT contracts Coordinating consultants, contractors and stakeholders to ensure successful project delivery Undertaking quality inspections and monitoring construction standards Supporting technical due diligence and pre-contract project stages Assisting with mentoring junior team members where required Projects are typically within the industrial, commercial, education and multi-room sectors. Construction Project Manager Job Requirements Experience working as a Project Manager within a client-side, construction or building consultancy environment Strong understanding of the full property development and construction lifecycle Experience with construction procurement and contract administration (JCT) Knowledge of construction technology and quality assurance processes Ability to manage client relationships and work independently Professional qualification or working towards chartership with APM, CIOB or RICS Full UK driving licence Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Residential Conveyancer - Leicester Are you a Newly Qualified Conveyancer or recently qualified property lawyer looking to accelerate your career within a high-performing residential property team? A leading, well-established law firm in Leicester is offering a rare opportunity to work directly alongside the Head of Department, gaining hands-on mentoring while managing your own caseload and developing towards a future leadership role. The Opportunity This role is ideal for an ambitious NQ Conveyancer seeking structured progression. You will take responsibility for running your own residential conveyancing files, with close support and guidance from the Head of Department. The position is designed to: Enable you to build confidence managing transactions independently Provide direct exposure to high-level expertise and best practice Create a pathway towards Team Leader level in the future Key Responsibilities Manage a caseload of residential conveyancing matters (sales, purchases, remortgages) Handle enquiries and liaise with Clients, Estate Agents, Lenders and Solicitors Review titles, searches and mortgage offers Prepare reports on title and advise clients Manage transactions through to exchange and completion Oversee post-completion matters including SDLT submissions Maintain excellent client relationships and service standards Support the wider department while maintaining continuity for existing referrers About You Newly Qualified Solicitor, Licensed Conveyancer or equivalent (NQ level) Experience handling residential property matters (training contract or equivalent) Strong organisational and communication skills Ambitious, career-driven and eager to progress into leadership Keen to learn from senior professionals in a collaborative environment What's on Offer? Competitive above-market level salary Direct mentorship from a Head of Department Clear progression pathway to Team Leader Exposure to high-quality residential property work Supportive, forward-thinking team culture Apply Now If you're a Conveyancer in Leicester looking to fast-track your career in residential property law and this sounds like your next move, please contact Andrew Cookson at G2 Legal or apply via the link enclosing your current CV.
Apr 25, 2026
Full time
Residential Conveyancer - Leicester Are you a Newly Qualified Conveyancer or recently qualified property lawyer looking to accelerate your career within a high-performing residential property team? A leading, well-established law firm in Leicester is offering a rare opportunity to work directly alongside the Head of Department, gaining hands-on mentoring while managing your own caseload and developing towards a future leadership role. The Opportunity This role is ideal for an ambitious NQ Conveyancer seeking structured progression. You will take responsibility for running your own residential conveyancing files, with close support and guidance from the Head of Department. The position is designed to: Enable you to build confidence managing transactions independently Provide direct exposure to high-level expertise and best practice Create a pathway towards Team Leader level in the future Key Responsibilities Manage a caseload of residential conveyancing matters (sales, purchases, remortgages) Handle enquiries and liaise with Clients, Estate Agents, Lenders and Solicitors Review titles, searches and mortgage offers Prepare reports on title and advise clients Manage transactions through to exchange and completion Oversee post-completion matters including SDLT submissions Maintain excellent client relationships and service standards Support the wider department while maintaining continuity for existing referrers About You Newly Qualified Solicitor, Licensed Conveyancer or equivalent (NQ level) Experience handling residential property matters (training contract or equivalent) Strong organisational and communication skills Ambitious, career-driven and eager to progress into leadership Keen to learn from senior professionals in a collaborative environment What's on Offer? Competitive above-market level salary Direct mentorship from a Head of Department Clear progression pathway to Team Leader Exposure to high-quality residential property work Supportive, forward-thinking team culture Apply Now If you're a Conveyancer in Leicester looking to fast-track your career in residential property law and this sounds like your next move, please contact Andrew Cookson at G2 Legal or apply via the link enclosing your current CV.
Conveyancing Assistant Join Our Conveyancing Team as a Conveyancing Assistant Make a Real Difference! Benefits and Details Hours Mon-Fri 8:45-5:30 (slightly shorter hours would be considered) Salary circa £25-28K pa + Benefits dependent on skills and experience Location: 112 Street Lane, Roundhay, Leeds, LS8 2AL Free on-site parking Regular complimentary social events Company pension Cycle to work scheme Holidays - starting at 22 days plus bank holidays (increasing to 25) Winston Solicitors is seeking a motivated individual to join our growing Conveyancing Team. This role is ideal for those that love being part of, and supporting a team. Have a passion for client service and administration. You will play a key role in the smooth running of the team by providing administrative support to Conveyancing Fee-earners. Why Join Us? You will be joining a supportive and collaborative firm that values quality, commerciality, and long-term client relationships, with genuine opportunities for professional and career development. Key Responsibilities Respond to enquiries from clients, the other side, estate agents, referrers, lenders and other third parties in writing, in person or on the telephone Pro-actively update clients with progress of their matter Request searches, relevant documents, redemption statements, deeds and required information from the Land Registry, Search Providers, lenders and other 3rd parties Replies to requisitions where required Prepare for exchange of contracts Prepare bills and set the file up for completion, File management file notes, telephone notes, emails, updating case management system, dealing with incoming and outgoing post, filing About You If you have some experience in conveyancing that s great but not essential Someone who thrives in delivering excellent customer care, possesses outstanding attention to detail, and is driven to achieve the best outcomes. Excellent communication skills are key, as you ll be explaining complex processes in simple terms, while maintaining professionalism and efficiency to secure the best results for our clients. Exceptional at managing workloads independently. High organisational and detail-orientation skills. Positive attitude and ability to work under pressure. Interested? Please submit your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Apr 25, 2026
Full time
Conveyancing Assistant Join Our Conveyancing Team as a Conveyancing Assistant Make a Real Difference! Benefits and Details Hours Mon-Fri 8:45-5:30 (slightly shorter hours would be considered) Salary circa £25-28K pa + Benefits dependent on skills and experience Location: 112 Street Lane, Roundhay, Leeds, LS8 2AL Free on-site parking Regular complimentary social events Company pension Cycle to work scheme Holidays - starting at 22 days plus bank holidays (increasing to 25) Winston Solicitors is seeking a motivated individual to join our growing Conveyancing Team. This role is ideal for those that love being part of, and supporting a team. Have a passion for client service and administration. You will play a key role in the smooth running of the team by providing administrative support to Conveyancing Fee-earners. Why Join Us? You will be joining a supportive and collaborative firm that values quality, commerciality, and long-term client relationships, with genuine opportunities for professional and career development. Key Responsibilities Respond to enquiries from clients, the other side, estate agents, referrers, lenders and other third parties in writing, in person or on the telephone Pro-actively update clients with progress of their matter Request searches, relevant documents, redemption statements, deeds and required information from the Land Registry, Search Providers, lenders and other 3rd parties Replies to requisitions where required Prepare for exchange of contracts Prepare bills and set the file up for completion, File management file notes, telephone notes, emails, updating case management system, dealing with incoming and outgoing post, filing About You If you have some experience in conveyancing that s great but not essential Someone who thrives in delivering excellent customer care, possesses outstanding attention to detail, and is driven to achieve the best outcomes. Excellent communication skills are key, as you ll be explaining complex processes in simple terms, while maintaining professionalism and efficiency to secure the best results for our clients. Exceptional at managing workloads independently. High organisational and detail-orientation skills. Positive attitude and ability to work under pressure. Interested? Please submit your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Aviation Recruitment experts Optime are searching for an experienced Baggage Handler/Ramp Agent to join a well-respected and successful client at Gatwick Airport. The job offers full-time hours and overtime opportunities. PLEASE NOTE: APPLICANTS MUST HOLD A FULL VALID UK DRIVING LICENCE What's on offer: Rate of pay: £14.70 per hour. Shift Pattern: 4 on 2 off Shifts: 2 Earlys, 2 Lates, 2 OFF - 9-hour shifts between the hours of 04:30AM and 23:00PM Hours per week: 40 hours per week. Weekly Pay(every Friday). Temp to Perm (performance based). Start dates: 20th April 2026 Main Duties & Responsibilities: Candidates will be processing customers luggage, ensuring they are loaded into the aircraft for departure and unloaded and transported to the airport on arrival. Ensuring the proper distribution of weight and balance. You will be working both airside and within the Undercroft (baggage unit). This is a manual role; candidates will need to be physically fit and able to repetitively lift and move luggage up to 30KG in weight - It is important to know that there will be down time during your shift between arrivals or departures. This is a multi-skilled position, as the role progresses candidates will be given the opportunity to up skill and to operate several different vehicles and items of machinery within the role, for example - mobile stair units for passenger boarding, belt loaders, buggies transporting passenger luggage and tug vehicles to help the aircraft prepare for take-off. You will be required to adapt to adverse weather conditions, such as rain, snow, or extreme temperatures, to ensure the safety and efficiency of ground operations. Collaborate with other ramp agents, ground handling staff, and airline personnel to ensure the efficient operation of the airport and the timely turnaround of the aircraft. Full training will be given(5 days classroom-based training and shadowing). Full PPE will be provided. Shifts: The Airport is operational 7 days per week and candidates will be working on a 4 on 2 off rolling rota. This could be subject to change! An example of the shift hours: 4 on 2 off rolling Day 1: 04:30AM to 13:30PM Day 2: 04:30AM to 13:30PM Day 3: 14:00PM to 23:00PM Day 4: 14:00PM to 23:00PM OFF OFF Requirements: A Full UK Manual Driving Licence is mandatory. Good attention to detail. Good verbal communication skills. Ability to work independently and use initiative, while being part of a team. Right to Work in the UK. Five year fully checkable reference history. Ability to pass Criminal Record Check (CRC). Benefits: Free Staff Car Parking. Discounts at most airport retailers. PLEASE NOTE: As this position is in the aviation industry, successful applicants must be able to provide 5-year checkable history. For an opportunity to interview for this fantastic role, please submit your CV to apply! Optime Group is acting as an Employment Business in relation to this vacancy.
Apr 25, 2026
Full time
Aviation Recruitment experts Optime are searching for an experienced Baggage Handler/Ramp Agent to join a well-respected and successful client at Gatwick Airport. The job offers full-time hours and overtime opportunities. PLEASE NOTE: APPLICANTS MUST HOLD A FULL VALID UK DRIVING LICENCE What's on offer: Rate of pay: £14.70 per hour. Shift Pattern: 4 on 2 off Shifts: 2 Earlys, 2 Lates, 2 OFF - 9-hour shifts between the hours of 04:30AM and 23:00PM Hours per week: 40 hours per week. Weekly Pay(every Friday). Temp to Perm (performance based). Start dates: 20th April 2026 Main Duties & Responsibilities: Candidates will be processing customers luggage, ensuring they are loaded into the aircraft for departure and unloaded and transported to the airport on arrival. Ensuring the proper distribution of weight and balance. You will be working both airside and within the Undercroft (baggage unit). This is a manual role; candidates will need to be physically fit and able to repetitively lift and move luggage up to 30KG in weight - It is important to know that there will be down time during your shift between arrivals or departures. This is a multi-skilled position, as the role progresses candidates will be given the opportunity to up skill and to operate several different vehicles and items of machinery within the role, for example - mobile stair units for passenger boarding, belt loaders, buggies transporting passenger luggage and tug vehicles to help the aircraft prepare for take-off. You will be required to adapt to adverse weather conditions, such as rain, snow, or extreme temperatures, to ensure the safety and efficiency of ground operations. Collaborate with other ramp agents, ground handling staff, and airline personnel to ensure the efficient operation of the airport and the timely turnaround of the aircraft. Full training will be given(5 days classroom-based training and shadowing). Full PPE will be provided. Shifts: The Airport is operational 7 days per week and candidates will be working on a 4 on 2 off rolling rota. This could be subject to change! An example of the shift hours: 4 on 2 off rolling Day 1: 04:30AM to 13:30PM Day 2: 04:30AM to 13:30PM Day 3: 14:00PM to 23:00PM Day 4: 14:00PM to 23:00PM OFF OFF Requirements: A Full UK Manual Driving Licence is mandatory. Good attention to detail. Good verbal communication skills. Ability to work independently and use initiative, while being part of a team. Right to Work in the UK. Five year fully checkable reference history. Ability to pass Criminal Record Check (CRC). Benefits: Free Staff Car Parking. Discounts at most airport retailers. PLEASE NOTE: As this position is in the aviation industry, successful applicants must be able to provide 5-year checkable history. For an opportunity to interview for this fantastic role, please submit your CV to apply! Optime Group is acting as an Employment Business in relation to this vacancy.
Senior Land Manager Closing date: 7 th May Base Location: For this role, we require successful applicants to be based from one of our Scottish locations - Perth or Glasgow. Salary: £60,000 - £75,100 + car/cash allowance + performance related bonus + a range of other benefits to support your family, finances and wellbeing. Working Pattern: Permanent Full Time Flexible First options available We are looking for a Senior Land Manager to support a major programme of new infrastructure across the north and east of Scotland. You will help secure the land and property rights needed for overhead lines, underground cables and substations that are essential to delivering the UK's 2030 net zero ambitions. This is a senior, influential role where you will guide strategy, lead engagement with landowners and key bodies, and ensure projects have the land access they need to progress. You will: Lead land and property activities within a defined region, securing, maintaining and managing robust land rights across a varied portfolio of projects. Apply and deliver Land Assembly Strategies that support the successful delivery of capital projects, customer connections and wider network development programmes. Build and maintain strong working relationships with landowners, tenants, agents, local authorities, government bodies and other key stakeholders. Provide expert guidance on policy, valuation, compensation and the practical management of land rights to support project delivery. Help manage future network risk by ensuring land and property rights are comprehensive, compliant and fit for purpose. You have: A strong understanding of landownership systems in Scotland and practical experience in land management. Proven knowledge of land and property rights, including wayleaves, servitudes and land acquisition. A sound understanding of relevant legislation, including the Electricity Act 1989, the Land Compensation Act 1973 and the Compulsory Purchase Act 1965. Good knowledge of how energy networks operate, including their structure and governance. Membership of RICS (Rural Professional Group) or CAAV, or a clear commitment to working towards this. About SSE: SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Transmission own and operate the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, homegrown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Apr 25, 2026
Full time
Senior Land Manager Closing date: 7 th May Base Location: For this role, we require successful applicants to be based from one of our Scottish locations - Perth or Glasgow. Salary: £60,000 - £75,100 + car/cash allowance + performance related bonus + a range of other benefits to support your family, finances and wellbeing. Working Pattern: Permanent Full Time Flexible First options available We are looking for a Senior Land Manager to support a major programme of new infrastructure across the north and east of Scotland. You will help secure the land and property rights needed for overhead lines, underground cables and substations that are essential to delivering the UK's 2030 net zero ambitions. This is a senior, influential role where you will guide strategy, lead engagement with landowners and key bodies, and ensure projects have the land access they need to progress. You will: Lead land and property activities within a defined region, securing, maintaining and managing robust land rights across a varied portfolio of projects. Apply and deliver Land Assembly Strategies that support the successful delivery of capital projects, customer connections and wider network development programmes. Build and maintain strong working relationships with landowners, tenants, agents, local authorities, government bodies and other key stakeholders. Provide expert guidance on policy, valuation, compensation and the practical management of land rights to support project delivery. Help manage future network risk by ensuring land and property rights are comprehensive, compliant and fit for purpose. You have: A strong understanding of landownership systems in Scotland and practical experience in land management. Proven knowledge of land and property rights, including wayleaves, servitudes and land acquisition. A sound understanding of relevant legislation, including the Electricity Act 1989, the Land Compensation Act 1973 and the Compulsory Purchase Act 1965. Good knowledge of how energy networks operate, including their structure and governance. Membership of RICS (Rural Professional Group) or CAAV, or a clear commitment to working towards this. About SSE: SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Transmission own and operate the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, homegrown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
SENIOR CHARTERED SURVEYOR SRVO • £Competitive, aligned to experience • Hybrid - London / South East ROLE OVERVIEW This role is for an MRICS qualified Chartered Surveyor ready to operate with senior authority within a growing consultancy. You will lead complex residential and commercial instructions, acting as a trusted adviser while managing technically demanding projects from inception to completion. You will combine professional judgement, commercial awareness and delivery ownership across multiple live projects. You will operate across building pathology, major works, compliance led reporting and strategic advisory work, contributing directly to client relationships and regional growth, with progression toward Associate level. ROLE EXPECTATIONS You will manage your workload independently, leading projects and deploying junior colleagues where appropriate. You will own client relationships, providing clear advice and commercially balanced recommendations. You will support and develop junior surveyors and APC candidates, strengthening technical standards and team capability. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: You lead multiple live projects while maintaining technical and commercial control Your advice is trusted and influences client decisions You manage risk effectively across contract administration and compliance instructions You strengthen client relationships and identify further opportunities You contribute positively to team development and mentoring HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Acting as Project Manager and Contract Administrator on refurbishment and major works projects typically ranging from £50k to £3m+ Preparing specifications, tender documentation and administering JCT contracts Providing advice on complex building defects and construction issues Preparing Planned Preventative Maintenance reports and lifecycle cost advice Undertaking reinstatement cost assessments and pre acquisition surveys Completing Building Height Surveys and Building Safety Act related reporting Preparing Schedules of Dilapidations and negotiating claims Acting as Principal Designer including PCI preparation and oversight of H&S documentation Monitoring development works on behalf of landlords, managing agents and funders Mentoring junior surveyors and APC candidates You will work in a hybrid way, balancing home working, site inspections and office collaboration. WHO THIS ROLE IS FOR This role suits someone who: Is MRICS qualified with 2+ years PQE Has strong technical knowledge across construction technology and building pathology Has experience administering projects under JCT contracts Is confident operating autonomously in a hybrid environment Is motivated by progression toward Associate level Holds a full clean UK driving licence and can travel as required EXPERIENCE THAT HELPS Experience across residential and mixed use portfolios Experience acting as Principal Designer under CDM Regulations Experience delivering Building Safety Act surveys and reporting Strong report writing and client communication skills Experience mentoring junior surveyors or APC candidates AutoCAD capability is advantageous WHAT WE OFFER Competitive salary aligned to experience Discretionary bonus Hybrid and flexible working 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Pension scheme and employee assistance programme Employee referral scheme Discounts across travel, retail, fitness and entertainment You'll also benefit from a senior environment where you are trusted to manage your workload professionally, supported by experienced Directors, and given the tools and backing to deliver high-quality work without unnecessary bureaucracy. ABOUT SRVO SRVO is a Chartered Surveying and Property Consultancy delivering building surveying, project and consultancy services across the UK. We work across both commercial and residential sectors and have built a strong reputation through long-standing client relationships, technically robust delivery and a practical approach to problem solving. Our mission is to transform the property landscape with safe and sustainable solutions. As part of the Odevo Group, SRVO combines the agility and expertise of a specialist consultancy with the stability, scale and long-term investment of a wider group. We set our people up to succeed through the right tools, technology and support, alongside clear development pathways and an environment where wellbeing is genuinely prioritised. HOW WE HIRE Initial conversation with our talent team Interview focused on technical experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. A full, clean UK driving licence is essential for this role. Appointment is subject to a valid DBS check and CSCS card or willingness to obtain.
Apr 24, 2026
Full time
SENIOR CHARTERED SURVEYOR SRVO • £Competitive, aligned to experience • Hybrid - London / South East ROLE OVERVIEW This role is for an MRICS qualified Chartered Surveyor ready to operate with senior authority within a growing consultancy. You will lead complex residential and commercial instructions, acting as a trusted adviser while managing technically demanding projects from inception to completion. You will combine professional judgement, commercial awareness and delivery ownership across multiple live projects. You will operate across building pathology, major works, compliance led reporting and strategic advisory work, contributing directly to client relationships and regional growth, with progression toward Associate level. ROLE EXPECTATIONS You will manage your workload independently, leading projects and deploying junior colleagues where appropriate. You will own client relationships, providing clear advice and commercially balanced recommendations. You will support and develop junior surveyors and APC candidates, strengthening technical standards and team capability. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: You lead multiple live projects while maintaining technical and commercial control Your advice is trusted and influences client decisions You manage risk effectively across contract administration and compliance instructions You strengthen client relationships and identify further opportunities You contribute positively to team development and mentoring HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Acting as Project Manager and Contract Administrator on refurbishment and major works projects typically ranging from £50k to £3m+ Preparing specifications, tender documentation and administering JCT contracts Providing advice on complex building defects and construction issues Preparing Planned Preventative Maintenance reports and lifecycle cost advice Undertaking reinstatement cost assessments and pre acquisition surveys Completing Building Height Surveys and Building Safety Act related reporting Preparing Schedules of Dilapidations and negotiating claims Acting as Principal Designer including PCI preparation and oversight of H&S documentation Monitoring development works on behalf of landlords, managing agents and funders Mentoring junior surveyors and APC candidates You will work in a hybrid way, balancing home working, site inspections and office collaboration. WHO THIS ROLE IS FOR This role suits someone who: Is MRICS qualified with 2+ years PQE Has strong technical knowledge across construction technology and building pathology Has experience administering projects under JCT contracts Is confident operating autonomously in a hybrid environment Is motivated by progression toward Associate level Holds a full clean UK driving licence and can travel as required EXPERIENCE THAT HELPS Experience across residential and mixed use portfolios Experience acting as Principal Designer under CDM Regulations Experience delivering Building Safety Act surveys and reporting Strong report writing and client communication skills Experience mentoring junior surveyors or APC candidates AutoCAD capability is advantageous WHAT WE OFFER Competitive salary aligned to experience Discretionary bonus Hybrid and flexible working 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Pension scheme and employee assistance programme Employee referral scheme Discounts across travel, retail, fitness and entertainment You'll also benefit from a senior environment where you are trusted to manage your workload professionally, supported by experienced Directors, and given the tools and backing to deliver high-quality work without unnecessary bureaucracy. ABOUT SRVO SRVO is a Chartered Surveying and Property Consultancy delivering building surveying, project and consultancy services across the UK. We work across both commercial and residential sectors and have built a strong reputation through long-standing client relationships, technically robust delivery and a practical approach to problem solving. Our mission is to transform the property landscape with safe and sustainable solutions. As part of the Odevo Group, SRVO combines the agility and expertise of a specialist consultancy with the stability, scale and long-term investment of a wider group. We set our people up to succeed through the right tools, technology and support, alongside clear development pathways and an environment where wellbeing is genuinely prioritised. HOW WE HIRE Initial conversation with our talent team Interview focused on technical experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. A full, clean UK driving licence is essential for this role. Appointment is subject to a valid DBS check and CSCS card or willingness to obtain.
