This substantive post is maximum part-time (8 programmed activities) or part-time as agreed and will be subject to the current Terms and Conditions of service governing the appointment of Hospital Medical and Dental Staff in England and Wales, or as subsequently varied by agreement. The post may be available as a job share. The appointee will be employed by the Birmingham Community Healthcare NHS Foundation Trust. For this post we are looking to recruit to the following working days to support with consultant cover within the division: Monday, Thursday and Friday however we would be happy to discuss this further if required. Flexible / part time working can be considered. Main duties of the job The main clinical duties of the post will involve the outpatient care of patients at Birmingham Dental Hospital, covering all aspects of Oral Medicine. Where appropriate, the Consultant will liaise with colleagues in other speciality areas to provide multidisciplinary treatment for patients with complex medical and dental problems. In conjunction with Consultant and Senior colleagues, ensure that the requirements of clinical governance are met. In conjunction with Consultant and Senior colleagues, take part in medical audit and research as appropriate. In conjunction with Consultant and Senior colleagues, play a full part in the professional supervision and management of junior medical staff. In conjunction with Consultant and Senior colleagues, take responsibility for and devote time to teaching, examination and accreditation duties as required for junior staff. For a suitably qualified candidate an honorary Senior Lecturer's contract will be sought from the University of Birmingham. Departmental administration and routine correspondence with referring Practitioners will be required, for which secretarial support is available. The post holder will be managerially accountable to the Divisional Medical Director for the Dental Hospital. The appointee will be clinically accountable to the Head of Service for Oral Medicine. Consultants will have their performance and job plan regularly reviewed by the Head of Service through the annual job planning process. About us The Birmingham Dental Hospital is an undergraduate dental teaching hospital that shares purpose built accommodation with the School of Dentistry of the University of Birmingham. It is sited in a new purpose built building at Pebble Mill in Edgbaston. The Dental Hospital provides an outpatient and day case service with approximately 130,000 patient attendances per annum. All dental specialties are represented within the hospital building by Consultant clinics and/or university teaching departments. Excellent liaison exists with clinical and laboratory departments associated with the main medical teaching hospitals in Birmingham. A comprehensive range of investigative and report services are available. Birmingham Dental Hospital forms part of the Dental Services Directorate which is integrated with the Community Services within the Birmingham Community Healthcare NHS Foundation Trust. Birmingham Community Healthcare NHS Foundation Trust is currently one of the largest Community Trusts in the country and incorporates significant elements, both within Community and Specialist Services (including Birmingham Dental Hospital). Birmingham Dental Hospital and the Community Dental Services comprise the Dental Division. The Division is headed up by a Divisional Medical Director, Divisional Director and Director of Nursing and Therapies. Job responsibilities The appointment will be as a Consultant in Oral Medicine on a part time basis, by agreement, under the employment of the Birmingham Community Healthcare NHS Foundation Trust. The successful applicant will be based at Birmingham Dental Hospital and will provide a comprehensive diagnostic, treatment and advisory service for patients referred from General Dental Practitioners, General Medical Practitioners and Consultant colleagues in other medical and dental specialties or who may be self-referred via the Urgent Care service at the Dental Hospital. As an NHS appointment, the duties predominantly involve service activity. However, the Dental Services have a strong commitment to education and training of undergraduate and postgraduate dental, hygiene and therapy students, and junior staff. The responsibility for developing and delivering the undergraduate teaching programme lies with the academic lead, who liaises with NHS colleagues in planning clinical teaching and assessment of students. The Consultant may be invited to participate in the Final BDS clinical examinations, and allowance for this is made in capacity planning for the department. The Consultant will be involved, as appropriate, in the clinical training of junior hospital staff and will contribute to the training programme for Specialist Registrars. The post holder will be encouraged to further develop both teaching and service activities, including the Managed Clinical Network, within the budgetary limits set by the Trust. The responsibility will be to work as an Oral Medicine Consultant and manage patients independently. The role consists of working in a team of consultants and junior staff managing Oral Medicine conditions. The post will line manage non-consultant grade staff. The role will be based at the Birmingham Dental Hospital but there may be a requirement to undertake sessions at other hospitals and clinics within the region by prior agreement with the relevant management. Please see the attached job description and person specification for more detailed information in regards to this post. Person Specification Qualifications/ Training oFull registration with the United Kingdom General Dental Council (GDC) oOn the GDC Specialist Register in Oral Medicine oIntercollegiate Specialty Fellowship Examination in Oral Medicine or equivalent oSuccessful completion of ISFE examination or equivalent or be in the final 6 months of training at the time of interview. oMSc or equivalent Experience oSuccessful completion of an SAC-approved 5-year minimum training programme in Oral Medicine, or within 6 months of completion, or equivalent oExperience of post graduate teaching and undergraduate teaching. oTraining qualification in teaching. oPublication in referred journals oCurrent holders of a substantive NHS or honorary NHS consultant contract in Oral Medicine are eligible to be shortlisted. oApplicants who are Nationals from another European country are elsewhere overseas would have to show equivalence to the 5-year minimum training period in the National Health Service for Oral Medicine. oResearch relevant to the Oral Medicine specialty. Skills / Knowledge oAbility to think creatively and prioritise oAbility to debate highly complex issues with peers and senior colleagues as well as with subordinates oTeam building, motivational skills oAbility to foster an inclusive approach, delegate and motivate people to achieve organisational goals oHigh developed negotiating skills with an ability to use a range of influencing styles to achieve the required results oKnowledge and understanding of clinical information and its impact on the service oAbility to develop & deliver effective reports and presentations oAwareness of clinical service management issues oExperience of service management Personal Qualities oAbility to obtain and retain the support of senior clinical colleagues oEvidence of significant achievement and personal contribution to organisational success oStrong participative and supportive management style whilst also able to direct and take difficult decisions and act assertively oAbility to manage under pressure oPersonal integrity and able to work ethically oPositive, energetic, enthusiastic in outlook and able to set a good example oAbility to work independently oGood Team Working Skills oStrategic thinker and able to set longer term goals oPolitical awareness and diplomacy Other requirements oAbility to work flexibly oWillingness to devote time to the role, including attendance at appropriate meetings Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Feb 28, 2026
Full time
This substantive post is maximum part-time (8 programmed activities) or part-time as agreed and will be subject to the current Terms and Conditions of service governing the appointment of Hospital Medical and Dental Staff in England and Wales, or as subsequently varied by agreement. The post may be available as a job share. The appointee will be employed by the Birmingham Community Healthcare NHS Foundation Trust. For this post we are looking to recruit to the following working days to support with consultant cover within the division: Monday, Thursday and Friday however we would be happy to discuss this further if required. Flexible / part time working can be considered. Main duties of the job The main clinical duties of the post will involve the outpatient care of patients at Birmingham Dental Hospital, covering all aspects of Oral Medicine. Where appropriate, the Consultant will liaise with colleagues in other speciality areas to provide multidisciplinary treatment for patients with complex medical and dental problems. In conjunction with Consultant and Senior colleagues, ensure that the requirements of clinical governance are met. In conjunction with Consultant and Senior colleagues, take part in medical audit and research as appropriate. In conjunction with Consultant and Senior colleagues, play a full part in the professional supervision and management of junior medical staff. In conjunction with Consultant and Senior colleagues, take responsibility for and devote time to teaching, examination and accreditation duties as required for junior staff. For a suitably qualified candidate an honorary Senior Lecturer's contract will be sought from the University of Birmingham. Departmental administration and routine correspondence with referring Practitioners will be required, for which secretarial support is available. The post holder will be managerially accountable to the Divisional Medical Director for the Dental Hospital. The appointee will be clinically accountable to the Head of Service for Oral Medicine. Consultants will have their performance and job plan regularly reviewed by the Head of Service through the annual job planning process. About us The Birmingham Dental Hospital is an undergraduate dental teaching hospital that shares purpose built accommodation with the School of Dentistry of the University of Birmingham. It is sited in a new purpose built building at Pebble Mill in Edgbaston. The Dental Hospital provides an outpatient and day case service with approximately 130,000 patient attendances per annum. All dental specialties are represented within the hospital building by Consultant clinics and/or university teaching departments. Excellent liaison exists with clinical and laboratory departments associated with the main medical teaching hospitals in Birmingham. A comprehensive range of investigative and report services are available. Birmingham Dental Hospital forms part of the Dental Services Directorate which is integrated with the Community Services within the Birmingham Community Healthcare NHS Foundation Trust. Birmingham Community Healthcare NHS Foundation Trust is currently one of the largest Community Trusts in the country and incorporates significant elements, both within Community and Specialist Services (including Birmingham Dental Hospital). Birmingham Dental Hospital and the Community Dental Services comprise the Dental Division. The Division is headed up by a Divisional Medical Director, Divisional Director and Director of Nursing and Therapies. Job responsibilities The appointment will be as a Consultant in Oral Medicine on a part time basis, by agreement, under the employment of the Birmingham Community Healthcare NHS Foundation Trust. The successful applicant will be based at Birmingham Dental Hospital and will provide a comprehensive diagnostic, treatment and advisory service for patients referred from General Dental Practitioners, General Medical Practitioners and Consultant colleagues in other medical and dental specialties or who may be self-referred via the Urgent Care service at the Dental Hospital. As an NHS appointment, the duties predominantly involve service activity. However, the Dental Services have a strong commitment to education and training of undergraduate and postgraduate dental, hygiene and therapy students, and junior staff. The responsibility for developing and delivering the undergraduate teaching programme lies with the academic lead, who liaises with NHS colleagues in planning clinical teaching and assessment of students. The Consultant may be invited to participate in the Final BDS clinical examinations, and allowance for this is made in capacity planning for the department. The Consultant will be involved, as appropriate, in the clinical training of junior hospital staff and will contribute to the training programme for Specialist Registrars. The post holder will be encouraged to further develop both teaching and service activities, including the Managed Clinical Network, within the budgetary limits set by the Trust. The responsibility will be to work as an Oral Medicine Consultant and manage patients independently. The role consists of working in a team of consultants and junior staff managing Oral Medicine conditions. The post will line manage non-consultant grade staff. The role will be based at the Birmingham Dental Hospital but there may be a requirement to undertake sessions at other hospitals and clinics within the region by prior agreement with the relevant management. Please see the attached job description and person specification for more detailed information in regards to this post. Person Specification Qualifications/ Training oFull registration with the United Kingdom General Dental Council (GDC) oOn the GDC Specialist Register in Oral Medicine oIntercollegiate Specialty Fellowship Examination in Oral Medicine or equivalent oSuccessful completion of ISFE examination or equivalent or be in the final 6 months of training at the time of interview. oMSc or equivalent Experience oSuccessful completion of an SAC-approved 5-year minimum training programme in Oral Medicine, or within 6 months of completion, or equivalent oExperience of post graduate teaching and undergraduate teaching. oTraining qualification in teaching. oPublication in referred journals oCurrent holders of a substantive NHS or honorary NHS consultant contract in Oral Medicine are eligible to be shortlisted. oApplicants who are Nationals from another European country are elsewhere overseas would have to show equivalence to the 5-year minimum training period in the National Health Service for Oral Medicine. oResearch relevant to the Oral Medicine specialty. Skills / Knowledge oAbility to think creatively and prioritise oAbility to debate highly complex issues with peers and senior colleagues as well as with subordinates oTeam building, motivational skills oAbility to foster an inclusive approach, delegate and motivate people to achieve organisational goals oHigh developed negotiating skills with an ability to use a range of influencing styles to achieve the required results oKnowledge and understanding of clinical information and its impact on the service oAbility to develop & deliver effective reports and presentations oAwareness of clinical service management issues oExperience of service management Personal Qualities oAbility to obtain and retain the support of senior clinical colleagues oEvidence of significant achievement and personal contribution to organisational success oStrong participative and supportive management style whilst also able to direct and take difficult decisions and act assertively oAbility to manage under pressure oPersonal integrity and able to work ethically oPositive, energetic, enthusiastic in outlook and able to set a good example oAbility to work independently oGood Team Working Skills oStrategic thinker and able to set longer term goals oPolitical awareness and diplomacy Other requirements oAbility to work flexibly oWillingness to devote time to the role, including attendance at appropriate meetings Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
London sets the perfect stage for The Standard's first European flagship and since opening in 2019, The Standard, London has firmly established itself as one of the capital's most dynamic lifestyle hotels. Set in King's Cross within the hotel's iconic brutalist building, The Standard brings its design-led, culture-driven, activation-heavy philosophy to the heart of the city. With 266 guestrooms ranging from snug Cosy Cores to terraced suites with outdoor bathtubs overlooking St Pancras Station, the hotel has become both a neighbourhood fixture and an international destination. A constant programme of Happenings, from DJs and brunches to live music and cultural panels keeps our spaces alive from early morning through late night. Our Restaurants, Bars and Rooftop terraces are legendary. Isla offers seasonal, produce-led menus on a serene garden terrace; Double Standard pairs American diner spirit with British pub classics; The Rooftop serves cocktails and pizza with panoramic London views; and Decimo brings bold Mexican Spanish cooking, mezcal and skyline views via our iconic red-pill lift. Together, these venues create a complex, high-volume, multi-outlet operation welcoming hotel guests, London locals and international visitors alike. In London, The Standard's signature mix of playful, sophisticated and unexpected hospitality continues to evolve, rooted firmly in the culture and energy of the city. We are now looking for a Director of Engineering who will embody our Anything but Standard ethos and lead the continued performance, protection and evolution of our iconic building. Your role As our Director of Engineering, you will work in partnership with our General Manager, Senior Executive team and Ownership to oversee the Engineering function of The Standard, London. As part of our senior leadership team, you will be responsible for the overall management of the hotel's building systems, plant, equipment and physical assets. You will ensure that every area of the property, from guest rooms and public spaces to kitchens, rooftop venues and back-of-house, operates seamlessly, safely and efficiently. You will lead and inspire our in-house Engineering team, including Shift Engineers and trade specialists, ensuring the department delivers both reactive and planned maintenance to the highest possible standards. In addition, you will oversee specialist contractors and service providers, ensuring compliance, quality and value across all service agreements. From a strategic perspective, you will manage the Engineering operating budget and annual Capex plan, leading capital projects and lifecycle planning to protect and enhance this architecturally significant building. You will oversee all statutory compliance including Health & Safety, Fire Safety and Building Safety regulations, ensuring all testing, certification and documentation is maintained to the highest standards. This is not a back-office engineering role. You will be highly visible across the property, supporting operations during high-profile events and activations, ensuring systems perform flawlessly within a fast-paced, high-volume lifestyle environment. Do you have what it takes to be our Director of Engineering at The Standard, London? While we take every detail of design and guest experience seriously, we do not take ourselves too seriously. Standard People are at the heart of our brand, vivid, dynamic and engaging. You will instinctively understand the unique microcosm of our venues and the city you represent. To be successful in this role you will have: A minimum of 5+ years' experience in a senior Engineering leadership role, with at least 2-3 years as a Director of Engineering or Chief Engineer within a lifestyle, boutique or large 4 or 5 star hotel A recognised trade qualification in Electrical, Mechanical, Gas, Plumbing or Refrigeration, with strong working knowledge of hotel systems and BMS A solid understanding of UK Health & Safety, Fire Safety and Building Safety legislation Proven experience managing and developing a visible, multi-skilled engineering team Strong financial acumen including management of operating budgets and Capex Demonstrated experience delivering complex engineering or refurbishment projects Exceptional communication skills with the confidence to build strong relationships at all levels of the business You will be highly organised, detail focused and commercially aware, with the ability to remain calm under pressure and thrive in a high-energy, culturally driven environment. If you think you have what it takes to be our Director of Engineering at The Standard, London, we would love to hear from you. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required prior to commencing employment. Bonus Scheme Business & Personal Travel Insurance 33 Days Holiday Pension Scheme Life Assurance (4 x Annual Salary) Medical Assistance (including online GP and Physio) Employee Assistance Programme with Well-being service Membership to Headspace Meditation app Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Standard and Hyatt properties world wide Growth and Development opportunities internationally with Hyatt In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to £1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities
Feb 28, 2026
Full time
London sets the perfect stage for The Standard's first European flagship and since opening in 2019, The Standard, London has firmly established itself as one of the capital's most dynamic lifestyle hotels. Set in King's Cross within the hotel's iconic brutalist building, The Standard brings its design-led, culture-driven, activation-heavy philosophy to the heart of the city. With 266 guestrooms ranging from snug Cosy Cores to terraced suites with outdoor bathtubs overlooking St Pancras Station, the hotel has become both a neighbourhood fixture and an international destination. A constant programme of Happenings, from DJs and brunches to live music and cultural panels keeps our spaces alive from early morning through late night. Our Restaurants, Bars and Rooftop terraces are legendary. Isla offers seasonal, produce-led menus on a serene garden terrace; Double Standard pairs American diner spirit with British pub classics; The Rooftop serves cocktails and pizza with panoramic London views; and Decimo brings bold Mexican Spanish cooking, mezcal and skyline views via our iconic red-pill lift. Together, these venues create a complex, high-volume, multi-outlet operation welcoming hotel guests, London locals and international visitors alike. In London, The Standard's signature mix of playful, sophisticated and unexpected hospitality continues to evolve, rooted firmly in the culture and energy of the city. We are now looking for a Director of Engineering who will embody our Anything but Standard ethos and lead the continued performance, protection and evolution of our iconic building. Your role As our Director of Engineering, you will work in partnership with our General Manager, Senior Executive team and Ownership to oversee the Engineering function of The Standard, London. As part of our senior leadership team, you will be responsible for the overall management of the hotel's building systems, plant, equipment and physical assets. You will ensure that every area of the property, from guest rooms and public spaces to kitchens, rooftop venues and back-of-house, operates seamlessly, safely and efficiently. You will lead and inspire our in-house Engineering team, including Shift Engineers and trade specialists, ensuring the department delivers both reactive and planned maintenance to the highest possible standards. In addition, you will oversee specialist contractors and service providers, ensuring compliance, quality and value across all service agreements. From a strategic perspective, you will manage the Engineering operating budget and annual Capex plan, leading capital projects and lifecycle planning to protect and enhance this architecturally significant building. You will oversee all statutory compliance including Health & Safety, Fire Safety and Building Safety regulations, ensuring all testing, certification and documentation is maintained to the highest standards. This is not a back-office engineering role. You will be highly visible across the property, supporting operations during high-profile events and activations, ensuring systems perform flawlessly within a fast-paced, high-volume lifestyle environment. Do you have what it takes to be our Director of Engineering at The Standard, London? While we take every detail of design and guest experience seriously, we do not take ourselves too seriously. Standard People are at the heart of our brand, vivid, dynamic and engaging. You will instinctively understand the unique microcosm of our venues and the city you represent. To be successful in this role you will have: A minimum of 5+ years' experience in a senior Engineering leadership role, with at least 2-3 years as a Director of Engineering or Chief Engineer within a lifestyle, boutique or large 4 or 5 star hotel A recognised trade qualification in Electrical, Mechanical, Gas, Plumbing or Refrigeration, with strong working knowledge of hotel systems and BMS A solid understanding of UK Health & Safety, Fire Safety and Building Safety legislation Proven experience managing and developing a visible, multi-skilled engineering team Strong financial acumen including management of operating budgets and Capex Demonstrated experience delivering complex engineering or refurbishment projects Exceptional communication skills with the confidence to build strong relationships at all levels of the business You will be highly organised, detail focused and commercially aware, with the ability to remain calm under pressure and thrive in a high-energy, culturally driven environment. If you think you have what it takes to be our Director of Engineering at The Standard, London, we would love to hear from you. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required prior to commencing employment. Bonus Scheme Business & Personal Travel Insurance 33 Days Holiday Pension Scheme Life Assurance (4 x Annual Salary) Medical Assistance (including online GP and Physio) Employee Assistance Programme with Well-being service Membership to Headspace Meditation app Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Standard and Hyatt properties world wide Growth and Development opportunities internationally with Hyatt In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to £1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities
Deputy General Manager - Haydock Park Racecourse Full-Time / Permanent £44000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. Overview Jockey Club Catering was formed in 2009 to provide outstanding catering, hospitality and customer service at all The Jockey Club's racecourses nationwide and has a portfolio of 15 racecourses delivering catering to over 333 race days a year. Jockey Club Catering delivers exceptional race day experiences through great people; and amazing customer service and providing 'Legendary Experiences' to all our customers at our event days. Levy is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Scottish Event Campus (SEC) and ExCel London. We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on 'doing the right thing' for our people and the planet. sustainability, wellbeing, diversity, and inclusion are at the heart of what we do. Role Purpose It is all about taking full accountability for a great food and beverage experience, to match the client's ambition, brand specifications and standards. A high-profile opportunity for a dynamic senior and inspirational hospitality professional, experienced in food and beverage delivery. We seek a real 'people person' and 'foodie', with rounded leadership skills and a focus on delivering consistency of quality and innovation to keep evolving the offering. Responsible for developing and delivering an exceptional food and guest experience. Critical to the success and reputation of the food and beverage operation is the leadership, selection, development, and retention of a well-trained team, of both fixed and variable team members. The Deputy General Manager will work closely with our client to qualify requirements and align closely with the venues brand vision, values, culture, and processes to enable the development and delivery of the food and drink strategy, driving changes to continually evolve and improve guest experience. Making Jockey Club Catering across the venue renowned for food and hospitality excellence, as befits its standing in the UK market. This is not a role for someone who wants to preserve the status quo, but if you have a passion for food and service, underpinned by evidence of the delivery of fresh ideas and operational excellence then you and the venue will shine. You will work with the General manager regarding commercial accountability, working with the Location Accountant to deliver accurate and timely forecasts and budgets, taking control of all operating costs, and continually analysing key performance data to identify opportunities for growth. Working with support teams within the wider Levy UK&I family, you will focus on continuous development and improvement, enhancing the guest experience, and increasing the commercial benefit to all partners. Key Responsibilities The Deputy General Manager will be responsible for assisting the General Manager with overseeing all aspects of our catering services, ensuring the highest standards of food quality, service, and client satisfaction. The role will be instrumental in driving business growth, managing financial performance, and fostering a positive working environment for the catering food and beverage teams. Strategic Planning Collaboration - Frequent liaison with our client and General Manager to agree strategy and direction of travel, developing and monitoring tactical plans to deliver. Structured Approach - ensure that all activities have a clear purpose and measurable outcomes, with a disciplined and pacey approach to completion, including the review and application of lessons learnt. External landscape - keep abreast of competitor activity and market trends which may impact your operation and make suggestions to evolve to ensure you keep ahead of the curve and at the forefront of the industry. Projects - strong focus on collaboration with Client, Levy stakeholders and contractors to plan and deliver various capex and innovation projects. Operational Leadership Ownership of the day-to-day delivery of consistent and exceptional product quality and service standards to achieve and ideally exceed department targets and grow our reputation for delivery legendary experiences. Hospitality - Drive our guest focus culture through consistently demonstrating an in-depth knowledge and appreciation of hospitality standards and client needs, that is infectious throughout your team. Consistency - Regular monitoring and development of each department to ensure that food quality, presentation, staffing reviews and consistent standards are maintained according to our Levy signature culture. Monitor and maintain the Health and Safety policy, process, and culture across the venue. Brand - Operate and further develop consistently high brand standards within each area. Communications - Directly liaise with client representatives and your Team Managers to ensure that communication and expectations are clear. Use structured, regular, and consistent meetings as a key tool. Guest Focus - Champion the guest focused culture, continually sharing and acting on client and customer feedback. Health & Safety - Lead the H&S culture and compliance across the venue. Client Relationship Management Build and maintain strong relationships with clients to understand their catering needs and preferences. Collaborate with clients to plan and execute successful events, meetings, and functions. Address client concerns promptly and work towards continuous improvement of services. To support with client with their wider initiatives / WITY criteria (related to catering)- including community engagement. People Structure - work with the General Manager and People Operations Manager to agree and sign off appropriate organisational structures to flex resourcing between fixed and variable workers across all departments and with appropriate factoring to address extended and weekend operating hours. Culture - Work closely with the management team to develop and sustain a high level of team energy and engagement, focused on great food and hospitality. Review and Develop - Conduct regular performance reviews and talent management / succession planning activity, based on agreed and measurable GPI's as part the Growth Performance Strategy (GPS). Oversee and drive the training plan and activity with your Heads of Departments Communications - ensure effective team communication flows (in all directions) throughout the venue. HR compliance - work closely with the HR team and HOD's to ensure complete and consistently effective adherence to all legal obligations. Financial Management Financially accountable for all costs and profitability of the venue, actively working with the Location Accountant to deliver accurate and timely forecasts, budgets, and P&L's Cost Management - Be in control of all operating costs, constantly looking for more efficient ways to operate. Implement cost-control measures without compromising on quality and service. Data focus - Utilise data modelling created by E15 Insights, to monitor, challenge and drive systematic change, by driving efficiency and growth within your venue. Key analytics - frequent review of Growth Performance Scores to identify opportunities for growth/ remedial actions, with tactical plans in place to address. Commerciality - ensure competent levels of commercial understanding and awareness through Line Managers and their teams. Sales and Business Development Drive business growth by identifying and pursuing new catering opportunities. Work closely with the sales and marketing teams to promote catering services. Develop and maintain relationships with key clients to secure repeat business. Menu Planning and Development Product development - Liaising with culinary and marketing specialist colleagues to implement continuous product development and drive increased spend per transaction. Stay current with industry trends, technology, and best practices to continuously innovate and elevate operational performance. Ensure menu compliance with dietary restrictions, health, and safety standards. Quality Assurance Establish and enforce quality control measures for food preparation and presentation. Conduct regular inspections to maintain cleanliness, hygiene, and safety standards. Implement continuous improvement initiatives based on feedback and industry trend HSE Maintain a safe and compliant working environment by enforcing health and safety regulations and best practices. To personally demonstrate that you take responsibility for your own health and safety and that of others. To ensure that silver and gold HSE standards are delivered and maintained in your area of business click apply for full job details
Feb 28, 2026
Full time
Deputy General Manager - Haydock Park Racecourse Full-Time / Permanent £44000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. Overview Jockey Club Catering was formed in 2009 to provide outstanding catering, hospitality and customer service at all The Jockey Club's racecourses nationwide and has a portfolio of 15 racecourses delivering catering to over 333 race days a year. Jockey Club Catering delivers exceptional race day experiences through great people; and amazing customer service and providing 'Legendary Experiences' to all our customers at our event days. Levy is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Scottish Event Campus (SEC) and ExCel London. We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on 'doing the right thing' for our people and the planet. sustainability, wellbeing, diversity, and inclusion are at the heart of what we do. Role Purpose It is all about taking full accountability for a great food and beverage experience, to match the client's ambition, brand specifications and standards. A high-profile opportunity for a dynamic senior and inspirational hospitality professional, experienced in food and beverage delivery. We seek a real 'people person' and 'foodie', with rounded leadership skills and a focus on delivering consistency of quality and innovation to keep evolving the offering. Responsible for developing and delivering an exceptional food and guest experience. Critical to the success and reputation of the food and beverage operation is the leadership, selection, development, and retention of a well-trained team, of both fixed and variable team members. The Deputy General Manager will work closely with our client to qualify requirements and align closely with the venues brand vision, values, culture, and processes to enable the development and delivery of the food and drink strategy, driving changes to continually evolve and improve guest experience. Making Jockey Club Catering across the venue renowned for food and hospitality excellence, as befits its standing in the UK market. This is not a role for someone who wants to preserve the status quo, but if you have a passion for food and service, underpinned by evidence of the delivery of fresh ideas and operational excellence then you and the venue will shine. You will work with the General manager regarding commercial accountability, working with the Location Accountant to deliver accurate and timely forecasts and budgets, taking control of all operating costs, and continually analysing key performance data to identify opportunities for growth. Working with support teams within the wider Levy UK&I family, you will focus on continuous development and improvement, enhancing the guest experience, and increasing the commercial benefit to all partners. Key Responsibilities The Deputy General Manager will be responsible for assisting the General Manager with overseeing all aspects of our catering services, ensuring the highest standards of food quality, service, and client satisfaction. The role will be instrumental in driving business growth, managing financial performance, and fostering a positive working environment for the catering food and beverage teams. Strategic Planning Collaboration - Frequent liaison with our client and General Manager to agree strategy and direction of travel, developing and monitoring tactical plans to deliver. Structured Approach - ensure that all activities have a clear purpose and measurable outcomes, with a disciplined and pacey approach to completion, including the review and application of lessons learnt. External landscape - keep abreast of competitor activity and market trends which may impact your operation and make suggestions to evolve to ensure you keep ahead of the curve and at the forefront of the industry. Projects - strong focus on collaboration with Client, Levy stakeholders and contractors to plan and deliver various capex and innovation projects. Operational Leadership Ownership of the day-to-day delivery of consistent and exceptional product quality and service standards to achieve and ideally exceed department targets and grow our reputation for delivery legendary experiences. Hospitality - Drive our guest focus culture through consistently demonstrating an in-depth knowledge and appreciation of hospitality standards and client needs, that is infectious throughout your team. Consistency - Regular monitoring and development of each department to ensure that food quality, presentation, staffing reviews and consistent standards are maintained according to our Levy signature culture. Monitor and maintain the Health and Safety policy, process, and culture across the venue. Brand - Operate and further develop consistently high brand standards within each area. Communications - Directly liaise with client representatives and your Team Managers to ensure that communication and expectations are clear. Use structured, regular, and consistent meetings as a key tool. Guest Focus - Champion the guest focused culture, continually sharing and acting on client and customer feedback. Health & Safety - Lead the H&S culture and compliance across the venue. Client Relationship Management Build and maintain strong relationships with clients to understand their catering needs and preferences. Collaborate with clients to plan and execute successful events, meetings, and functions. Address client concerns promptly and work towards continuous improvement of services. To support with client with their wider initiatives / WITY criteria (related to catering)- including community engagement. People Structure - work with the General Manager and People Operations Manager to agree and sign off appropriate organisational structures to flex resourcing between fixed and variable workers across all departments and with appropriate factoring to address extended and weekend operating hours. Culture - Work closely with the management team to develop and sustain a high level of team energy and engagement, focused on great food and hospitality. Review and Develop - Conduct regular performance reviews and talent management / succession planning activity, based on agreed and measurable GPI's as part the Growth Performance Strategy (GPS). Oversee and drive the training plan and activity with your Heads of Departments Communications - ensure effective team communication flows (in all directions) throughout the venue. HR compliance - work closely with the HR team and HOD's to ensure complete and consistently effective adherence to all legal obligations. Financial Management Financially accountable for all costs and profitability of the venue, actively working with the Location Accountant to deliver accurate and timely forecasts, budgets, and P&L's Cost Management - Be in control of all operating costs, constantly looking for more efficient ways to operate. Implement cost-control measures without compromising on quality and service. Data focus - Utilise data modelling created by E15 Insights, to monitor, challenge and drive systematic change, by driving efficiency and growth within your venue. Key analytics - frequent review of Growth Performance Scores to identify opportunities for growth/ remedial actions, with tactical plans in place to address. Commerciality - ensure competent levels of commercial understanding and awareness through Line Managers and their teams. Sales and Business Development Drive business growth by identifying and pursuing new catering opportunities. Work closely with the sales and marketing teams to promote catering services. Develop and maintain relationships with key clients to secure repeat business. Menu Planning and Development Product development - Liaising with culinary and marketing specialist colleagues to implement continuous product development and drive increased spend per transaction. Stay current with industry trends, technology, and best practices to continuously innovate and elevate operational performance. Ensure menu compliance with dietary restrictions, health, and safety standards. Quality Assurance Establish and enforce quality control measures for food preparation and presentation. Conduct regular inspections to maintain cleanliness, hygiene, and safety standards. Implement continuous improvement initiatives based on feedback and industry trend HSE Maintain a safe and compliant working environment by enforcing health and safety regulations and best practices. To personally demonstrate that you take responsibility for your own health and safety and that of others. To ensure that silver and gold HSE standards are delivered and maintained in your area of business click apply for full job details
Who are we? The objective of the Healthcare Quality and Access portfolio is to drive quality and critically appraise benefits and risks to inform robust decisions on healthcare access, including accelerated pathways. It will do this by bringing together a fusion of our capabilities across both medicines and medical devices to enable licensing and market access, as well as ensuring compliance with regulations and standards. What's the role? As Deputy Director, Scientific Advice, this role will lead the establishment and development of a Scientific Advice Service embedded in MHRA provide high quality scientific and regulatory advice to external stakeholders (industry, academia, SMEs, device and drug developers) to support licensing, market access, and safe, effective patient access to medicines and medical devices in the UK. The post holder will ensure the service aligns with MHRA's mission to enable healthcare access while upholding quality, safety, and regulatory standards. Key responsibilities: Strategic Leadership & Service Build out Design and implement the operational model for the Scientific Advice Service: define scope (medicines, devices, biologics/ATMPs, etc.), standard operating procedures (SOPs), request/response flows, quality assurance processes, internal governance structure, and resource allocation. Ensure the Scientific Advice Service supports HQ&A's objectives: licensing, market access, regulatory/quality evaluation, accelerated access pathways, and compliance with regulatory standards. (HQ&A's mission is to "drive quality and critically appraise benefits and risks to inform robust decisions on healthcare access including accelerated access pathways.") Monitor and react to evolving scientific, regulatory and policy landscapes - including new product types (e.g. advanced therapies, combination products), novel modalities, and innovation - adjusting advice frameworks accordingly. Oversight of Scientific / Regulatory Advice Delivery Oversee delivery of scientific and regulatory advice across key domains: quality, non clinical, clinical development, regulatory strategy, lifecycle management, device/medicines interface. Quality assure advice outputs: ensure consistency, scientific rigour, alignment with regulatory standards and HQ&A's public health mandate. For complex or novel cases (e.g. biologics, ATMPs, combination products, device drug interfaces), provide senior level guidance or lead cross functional assessment. Stakeholder Engagement & External Collaboration Act as senior point of contact with external stakeholders (pharma/ biotech companies, device makers, academic developers, SMEs) seeking scientific/regulatory advice. Represent MHRA (HQ&A) in external forums - industry consultations, regulatory science networks, cross agency collaborations (national/international), and where appropriate, early access or innovative access initiatives. Lead or coordinate scientific advice meetings (pre submission, protocol assistance, regulatory pathway planning) and ensure transparent, consistent communication. Integration with HQ&A and MHRA Corporate Strategy Work closely with other HQ&A functions (e.g. licensing, market access, quality assessment, accelerated access pathways) to ensure Scientific Advice Service is integrated in the agency's regulatory and access workflow. Contribute to HQ&A and broader MHRA strategic objectives: enabling safe, timely access to medical products, supporting innovation, ensuring regulatory excellence and public health protection. Provide leadership, mentoring, and capacity building: recruit or manage a team of scientific advisers/regulators; develop internal competencies; foster a service culture focused on excellence, stakeholder orientation, and regulatory integrity. Reporting & Accountability Reports to an Executive Director of Healthcare Quality and Access. The agency's board of directors includes the HQ&A Executive Director. Responsible for leading the Scientific Advice Service team (re establishing such team), defining professional standards, managing resource allocation, and overseeing delivery of advice outputs. Accountable for aligning the service with MHRA's core goals: safe and timely access to medicines and devices, regulatory quality, innovation facilitation, and public health protection. Person Specification Method of assessment: A=Application, T=Test, I=Interview, P=Presentation Behaviour Criteria Seeing the Big Picture - Strategic vision and systems thinking: able to shape and drive a Scientific Advice Service aligned with HQ&A and MHRA long term objectives. (A,I) Communicating and Influencing - Excellent written and verbal communication skills - able to translate complex technical/regulatory information into actionable advice tailored for diverse stakeholders (industry, academic, internal, policy). (P) Working Together - Stakeholder engagement and collaboration - able to build and maintain trust with external stakeholders, collaborate across internal MHRA functions, and contribute to cross agency initiatives. (A) Leadership - Capable of leading a multidisciplinary team, managing resources and priorities, mentoring staff, and building service capacity. (I) Managing a Quality Service - Enables provision of authoritative, evidence based regulatory advice on medicines, delivering high quality, timely guidance with a strong customer service ethos and a clear focus on stakeholder needs. (P) Experience Criteria Track record in strategic leadership, service development or organisational change - capable of building a new service and guiding it to maturity in a complex regulatory environment. (A) (Lead criteria) Extensive experience in regulatory science, drug/device development, regulatory affairs, or equivalent - ideally across a range of product types (small molecules, biologics, devices, ATMPs). (A,I) Demonstrable experience in providing a customer driven service - for example in industry, academia, regulators, or other relevant organisations. (I) Technical Criteria Advanced scientific/biomedical/pharmaceutical degree (e.g. MSc, PhD), or equivalent clinical/technological qualification - ideally covering medicines, biologics, medical devices or advanced therapies. (A) Strong analytical and critical appraisal skills - to assess complex scientific, clinical, quality and regulatory data, identify risks/benefits, and provide high quality advice. (A) Strengths Criteria Adaptable - adept at working in a fast evolving environment, responding to emerging science and regulatory change, and balancing competing demands. (I) If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification! Contact: Selection Process Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Presentation, to be prepared as part of your interview, with further information being supplied when you reach this stage. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. Closing date: 10/3/2026 Shortlisting date: 18/03/2026 Interview date: 30/03/2026 If you require any disability related adjustments at any point during the process, please contact as soon as possible.
Feb 28, 2026
Full time
Who are we? The objective of the Healthcare Quality and Access portfolio is to drive quality and critically appraise benefits and risks to inform robust decisions on healthcare access, including accelerated pathways. It will do this by bringing together a fusion of our capabilities across both medicines and medical devices to enable licensing and market access, as well as ensuring compliance with regulations and standards. What's the role? As Deputy Director, Scientific Advice, this role will lead the establishment and development of a Scientific Advice Service embedded in MHRA provide high quality scientific and regulatory advice to external stakeholders (industry, academia, SMEs, device and drug developers) to support licensing, market access, and safe, effective patient access to medicines and medical devices in the UK. The post holder will ensure the service aligns with MHRA's mission to enable healthcare access while upholding quality, safety, and regulatory standards. Key responsibilities: Strategic Leadership & Service Build out Design and implement the operational model for the Scientific Advice Service: define scope (medicines, devices, biologics/ATMPs, etc.), standard operating procedures (SOPs), request/response flows, quality assurance processes, internal governance structure, and resource allocation. Ensure the Scientific Advice Service supports HQ&A's objectives: licensing, market access, regulatory/quality evaluation, accelerated access pathways, and compliance with regulatory standards. (HQ&A's mission is to "drive quality and critically appraise benefits and risks to inform robust decisions on healthcare access including accelerated access pathways.") Monitor and react to evolving scientific, regulatory and policy landscapes - including new product types (e.g. advanced therapies, combination products), novel modalities, and innovation - adjusting advice frameworks accordingly. Oversight of Scientific / Regulatory Advice Delivery Oversee delivery of scientific and regulatory advice across key domains: quality, non clinical, clinical development, regulatory strategy, lifecycle management, device/medicines interface. Quality assure advice outputs: ensure consistency, scientific rigour, alignment with regulatory standards and HQ&A's public health mandate. For complex or novel cases (e.g. biologics, ATMPs, combination products, device drug interfaces), provide senior level guidance or lead cross functional assessment. Stakeholder Engagement & External Collaboration Act as senior point of contact with external stakeholders (pharma/ biotech companies, device makers, academic developers, SMEs) seeking scientific/regulatory advice. Represent MHRA (HQ&A) in external forums - industry consultations, regulatory science networks, cross agency collaborations (national/international), and where appropriate, early access or innovative access initiatives. Lead or coordinate scientific advice meetings (pre submission, protocol assistance, regulatory pathway planning) and ensure transparent, consistent communication. Integration with HQ&A and MHRA Corporate Strategy Work closely with other HQ&A functions (e.g. licensing, market access, quality assessment, accelerated access pathways) to ensure Scientific Advice Service is integrated in the agency's regulatory and access workflow. Contribute to HQ&A and broader MHRA strategic objectives: enabling safe, timely access to medical products, supporting innovation, ensuring regulatory excellence and public health protection. Provide leadership, mentoring, and capacity building: recruit or manage a team of scientific advisers/regulators; develop internal competencies; foster a service culture focused on excellence, stakeholder orientation, and regulatory integrity. Reporting & Accountability Reports to an Executive Director of Healthcare Quality and Access. The agency's board of directors includes the HQ&A Executive Director. Responsible for leading the Scientific Advice Service team (re establishing such team), defining professional standards, managing resource allocation, and overseeing delivery of advice outputs. Accountable for aligning the service with MHRA's core goals: safe and timely access to medicines and devices, regulatory quality, innovation facilitation, and public health protection. Person Specification Method of assessment: A=Application, T=Test, I=Interview, P=Presentation Behaviour Criteria Seeing the Big Picture - Strategic vision and systems thinking: able to shape and drive a Scientific Advice Service aligned with HQ&A and MHRA long term objectives. (A,I) Communicating and Influencing - Excellent written and verbal communication skills - able to translate complex technical/regulatory information into actionable advice tailored for diverse stakeholders (industry, academic, internal, policy). (P) Working Together - Stakeholder engagement and collaboration - able to build and maintain trust with external stakeholders, collaborate across internal MHRA functions, and contribute to cross agency initiatives. (A) Leadership - Capable of leading a multidisciplinary team, managing resources and priorities, mentoring staff, and building service capacity. (I) Managing a Quality Service - Enables provision of authoritative, evidence based regulatory advice on medicines, delivering high quality, timely guidance with a strong customer service ethos and a clear focus on stakeholder needs. (P) Experience Criteria Track record in strategic leadership, service development or organisational change - capable of building a new service and guiding it to maturity in a complex regulatory environment. (A) (Lead criteria) Extensive experience in regulatory science, drug/device development, regulatory affairs, or equivalent - ideally across a range of product types (small molecules, biologics, devices, ATMPs). (A,I) Demonstrable experience in providing a customer driven service - for example in industry, academia, regulators, or other relevant organisations. (I) Technical Criteria Advanced scientific/biomedical/pharmaceutical degree (e.g. MSc, PhD), or equivalent clinical/technological qualification - ideally covering medicines, biologics, medical devices or advanced therapies. (A) Strong analytical and critical appraisal skills - to assess complex scientific, clinical, quality and regulatory data, identify risks/benefits, and provide high quality advice. (A) Strengths Criteria Adaptable - adept at working in a fast evolving environment, responding to emerging science and regulatory change, and balancing competing demands. (I) If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification! Contact: Selection Process Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Presentation, to be prepared as part of your interview, with further information being supplied when you reach this stage. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. Closing date: 10/3/2026 Shortlisting date: 18/03/2026 Interview date: 30/03/2026 If you require any disability related adjustments at any point during the process, please contact as soon as possible.
THE CARWOW GROUP Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That's why we are building the go-to destination for car-changing, whether you are looking to buy, sell or lease. Designed to reach drivers everywhere with our trail blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer. What started as a simple reviews site, is now one of the largest online car changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. Over 10m customers have used Carwow to help them buy and sell cars since its inception. In 2024 we went big and acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. WHY JOIN US? We are winners of the prestigious Culture 100 award that recognises the most loved and happiest tech companies to work for! We have just raised $52m in funding led by global venture capital firm Bessemer Venture Partners (an early backer of LinkedIn and Shopify) to accelerate our growth plans! As pioneers, we're always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it's our responsibility to see possibility - building new experiences, launching new titles and listening to drivers. Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!). Our team of 600 employees across the UK, Germany, Spain and Portugal are revolutionising car changing and we are fast expanding our mission across every single brand and country we operate in, so jump in! THE ROLE We are seeking an accomplished Head of Sales to lead our telesales organisation for the UK market. This is currently the largest team within our business, with individuals based across our London, Bournemouth, Winnersh, and Porto offices. The Head of Sales role sits at the heart of the Sell My Car team, overseeing the team directly responsible for listing & brokering the sale of customer vehicles via our online auctions to our trusted dealer network. With more than 1,000 vehicles listed daily, the team plays a critical role in delivering on our ambitious revenue targets, which are set to exceed £4M per month in 2026. Our role as a 2 sided marketplace, is to achieve the best outcome for both parties, making our sales process more complex vs a direct to customer transaction. Our Sales & Customer Success team are the primary point of contact for both sellers and dealer partners, working to align expectations between both, to achieve sales success. As Head of Sales, you will instinctively think in terms of "both sides winning" as you build sales plans and evolve tactics. As something changes on one side (product updates, market shifts etc.) you can connect the dots and think how this will impact the other, to ensure consistent winning, for all. As Head of Sales, you will directly manage our Customer Success & Sales Team Leaders and own the execution of our end to end sales strategy. You will be accountable for the performance, productivity, and commercial output of our sales operations-continually identifying opportunities to optimise processes, enhance sales effectiveness, and enable the team to excel. This is a pivotal senior position within the Sell My Car business and you will collaborate closely with cross functional peers across our Fulfilment, Product, Marketing, and Commercial teams. Your leadership and insight will take your sales experience and apply this to solve new problems, directly influencing business decisions, help shape long term plans, and contribute to achieving our overall growth ambitions. WHAT YOU'LL DO Sales Leadership & Performance Ownership Lead the Sell My Car telesales organisation, taking full ownership of lead conversion, revenue delivery, and overall sales performance & productivity. Execute and continuously refine sales strategies to meet daily trading targets, elevating processes and operations to maximise efficiency and revenue per FTE. Moving beyond "the business as usual play book" and re imagine how we sell. Leading through experimentation, building a path through the unknown to achieve a vision of what great looks like, both in the short term and over the coming years. Set clear performance expectations, distribute team targets aligned to business goals, and oversee team wide metrics to drive focus and accountability. Manage the full sales pipeline, ensuring optimal workload balance, opportunity management, and adherence to SLA's through your sales team leaders. Identify risks to the plan early, elevate appropriately, and drive mitigation actions directly within your teams, alongside partnering with your peers to do the same across the business. Quality, Enablement & Operational Excellence Ensure robust structures, quality controls, and standards are in place across all sales interactions to protect and enhance customer experience for both consumers & dealer partners. Champion improvements to systems, tooling, and sales enablement, partnering cross functionally to prioritise initiatives with highest impact. Oversee & sign off rota planning to ensure consistent coverage and readiness to meet volume demands year round. Drive continuous improvement, identifying operational inefficiencies and implementing enhancements that lift productivity and service quality. People Leadership & Talent Development Stand as a role model for what sales leadership should look like. Managing the team through data led decisions, emphasizing on what is important through effective coaching & challenge outdated approaches that are not scalable in a digital marketplace Lead, coach, and mentor your Sales Team Leaders, empowering them to develop high performing teams and maintain a strong performance culture. Oversee recruitment, training, and onboarding frameworks to ensure new hires are equipped to ramp quickly and succeed. Conduct regular team and leadership meetings to align on updates, share best practices, and proactively address challenges. Foster an engaged, collaborative, and high trust team environment built on open communication, accountability, and mutual respect. Cross Functional Influence & Stakeholder Engagement Act as a thought partner to product & marketing teams to help shape the future of our marketplace and how we serve all our customers effectively Collaborate closely with Customer Experience, Fulfilment, Product, Marketing, and Commercial stakeholders to ensure seamless coordination and unified delivery across the customer journey. Represent Sales within the Sell My Car senior leadership team, not only owning weekly performance reporting, strategic updates, and forward plans- but contributing as a member of the leadership team to move our business forward & build towards our vision Handle high priority escalations and resolve complex seller issues, safeguarding customer satisfaction and brand reputation. Contribute to the creation and execution of broader business initiatives that enhance the seller experience and support long term growth. Continuously identifying opportunities for change, transformation & evolve the sales strategy alongside other GTM plans across our product & services teams WHAT YOU'LL NEED Proven experience in a senior sales leadership role, within high pace, high volume & constantly changing telesales environments (preferably within tech, start up/scale up businesses or new business lines) holding target responsibility in excess of £50M annual revenue. Strong experience in leadership of sales teams of 50+ individual contributors, including direct line management of other people managers. This could be within a current Head of/Director level role, or a senior manager ready to take the next step. A track record and demonstrable experience of designing & implementing new sales processes, structures & strategies that are scalable for the long term. With evidence of increasing scope, stepping up or replacing old playbooks and taking teams to the next level Comfortable working in an environment that holds "unknowns" and experimentation, with the ability to create structure where there is none and a clear understanding of what is needed to drive effective change management across a large team. Record of achievement managing team performance within a target focused environment, overseeing goals across revenue generation, lead pipeline management & SLA's towards metrics of response time, outbound calling activity & lead conversion. Experience in online / 2-sided marketplace or multi stakeholder business models (e.g marketplaces, aggregators, brokers where the sales process needs to balance both demand & supply simultaneously) Prior experience within the automotive industry is a plus when combined with experience in digital first business & leadership roles, within high volume, complex telesales environments Experience with varied customer groups and needs (Both B2B and B2C customer bases) with an understanding of how needs differ within a sales plan & process Excellent communication, interpersonal, and coaching skills . click apply for full job details
Feb 28, 2026
Full time
THE CARWOW GROUP Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That's why we are building the go-to destination for car-changing, whether you are looking to buy, sell or lease. Designed to reach drivers everywhere with our trail blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer. What started as a simple reviews site, is now one of the largest online car changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. Over 10m customers have used Carwow to help them buy and sell cars since its inception. In 2024 we went big and acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. WHY JOIN US? We are winners of the prestigious Culture 100 award that recognises the most loved and happiest tech companies to work for! We have just raised $52m in funding led by global venture capital firm Bessemer Venture Partners (an early backer of LinkedIn and Shopify) to accelerate our growth plans! As pioneers, we're always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it's our responsibility to see possibility - building new experiences, launching new titles and listening to drivers. Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!). Our team of 600 employees across the UK, Germany, Spain and Portugal are revolutionising car changing and we are fast expanding our mission across every single brand and country we operate in, so jump in! THE ROLE We are seeking an accomplished Head of Sales to lead our telesales organisation for the UK market. This is currently the largest team within our business, with individuals based across our London, Bournemouth, Winnersh, and Porto offices. The Head of Sales role sits at the heart of the Sell My Car team, overseeing the team directly responsible for listing & brokering the sale of customer vehicles via our online auctions to our trusted dealer network. With more than 1,000 vehicles listed daily, the team plays a critical role in delivering on our ambitious revenue targets, which are set to exceed £4M per month in 2026. Our role as a 2 sided marketplace, is to achieve the best outcome for both parties, making our sales process more complex vs a direct to customer transaction. Our Sales & Customer Success team are the primary point of contact for both sellers and dealer partners, working to align expectations between both, to achieve sales success. As Head of Sales, you will instinctively think in terms of "both sides winning" as you build sales plans and evolve tactics. As something changes on one side (product updates, market shifts etc.) you can connect the dots and think how this will impact the other, to ensure consistent winning, for all. As Head of Sales, you will directly manage our Customer Success & Sales Team Leaders and own the execution of our end to end sales strategy. You will be accountable for the performance, productivity, and commercial output of our sales operations-continually identifying opportunities to optimise processes, enhance sales effectiveness, and enable the team to excel. This is a pivotal senior position within the Sell My Car business and you will collaborate closely with cross functional peers across our Fulfilment, Product, Marketing, and Commercial teams. Your leadership and insight will take your sales experience and apply this to solve new problems, directly influencing business decisions, help shape long term plans, and contribute to achieving our overall growth ambitions. WHAT YOU'LL DO Sales Leadership & Performance Ownership Lead the Sell My Car telesales organisation, taking full ownership of lead conversion, revenue delivery, and overall sales performance & productivity. Execute and continuously refine sales strategies to meet daily trading targets, elevating processes and operations to maximise efficiency and revenue per FTE. Moving beyond "the business as usual play book" and re imagine how we sell. Leading through experimentation, building a path through the unknown to achieve a vision of what great looks like, both in the short term and over the coming years. Set clear performance expectations, distribute team targets aligned to business goals, and oversee team wide metrics to drive focus and accountability. Manage the full sales pipeline, ensuring optimal workload balance, opportunity management, and adherence to SLA's through your sales team leaders. Identify risks to the plan early, elevate appropriately, and drive mitigation actions directly within your teams, alongside partnering with your peers to do the same across the business. Quality, Enablement & Operational Excellence Ensure robust structures, quality controls, and standards are in place across all sales interactions to protect and enhance customer experience for both consumers & dealer partners. Champion improvements to systems, tooling, and sales enablement, partnering cross functionally to prioritise initiatives with highest impact. Oversee & sign off rota planning to ensure consistent coverage and readiness to meet volume demands year round. Drive continuous improvement, identifying operational inefficiencies and implementing enhancements that lift productivity and service quality. People Leadership & Talent Development Stand as a role model for what sales leadership should look like. Managing the team through data led decisions, emphasizing on what is important through effective coaching & challenge outdated approaches that are not scalable in a digital marketplace Lead, coach, and mentor your Sales Team Leaders, empowering them to develop high performing teams and maintain a strong performance culture. Oversee recruitment, training, and onboarding frameworks to ensure new hires are equipped to ramp quickly and succeed. Conduct regular team and leadership meetings to align on updates, share best practices, and proactively address challenges. Foster an engaged, collaborative, and high trust team environment built on open communication, accountability, and mutual respect. Cross Functional Influence & Stakeholder Engagement Act as a thought partner to product & marketing teams to help shape the future of our marketplace and how we serve all our customers effectively Collaborate closely with Customer Experience, Fulfilment, Product, Marketing, and Commercial stakeholders to ensure seamless coordination and unified delivery across the customer journey. Represent Sales within the Sell My Car senior leadership team, not only owning weekly performance reporting, strategic updates, and forward plans- but contributing as a member of the leadership team to move our business forward & build towards our vision Handle high priority escalations and resolve complex seller issues, safeguarding customer satisfaction and brand reputation. Contribute to the creation and execution of broader business initiatives that enhance the seller experience and support long term growth. Continuously identifying opportunities for change, transformation & evolve the sales strategy alongside other GTM plans across our product & services teams WHAT YOU'LL NEED Proven experience in a senior sales leadership role, within high pace, high volume & constantly changing telesales environments (preferably within tech, start up/scale up businesses or new business lines) holding target responsibility in excess of £50M annual revenue. Strong experience in leadership of sales teams of 50+ individual contributors, including direct line management of other people managers. This could be within a current Head of/Director level role, or a senior manager ready to take the next step. A track record and demonstrable experience of designing & implementing new sales processes, structures & strategies that are scalable for the long term. With evidence of increasing scope, stepping up or replacing old playbooks and taking teams to the next level Comfortable working in an environment that holds "unknowns" and experimentation, with the ability to create structure where there is none and a clear understanding of what is needed to drive effective change management across a large team. Record of achievement managing team performance within a target focused environment, overseeing goals across revenue generation, lead pipeline management & SLA's towards metrics of response time, outbound calling activity & lead conversion. Experience in online / 2-sided marketplace or multi stakeholder business models (e.g marketplaces, aggregators, brokers where the sales process needs to balance both demand & supply simultaneously) Prior experience within the automotive industry is a plus when combined with experience in digital first business & leadership roles, within high volume, complex telesales environments Experience with varied customer groups and needs (Both B2B and B2C customer bases) with an understanding of how needs differ within a sales plan & process Excellent communication, interpersonal, and coaching skills . click apply for full job details
Who are we? The objective of the Healthcare Quality and Access portfolio is to drive quality and critically appraise benefits and risks to inform robust decisions on healthcare access, including accelerated pathways. It will do this by bringing together a fusion of our capabilities across both medicines and medical devices to enable licensing and market access, as well as ensuring compliance with regulations and standards. What's the role? As Deputy Director, Scientific Advice, this role will lead the establishment and development of a Scientific Advice Service embedded in MHRA provide high quality scientific and regulatory advice to external stakeholders (industry, academia, SMEs, device and drug developers) to support licensing, market access, and safe, effective patient access to medicines and medical devices in the UK. The post holder will ensure the service aligns with MHRA's mission to enable healthcare access while upholding quality, safety, and regulatory standards. Key responsibilities: Strategic Leadership & Service Build out Design and implement the operational model for the Scientific Advice Service: define scope (medicines, devices, biologics/ATMPs, etc.), standard operating procedures (SOPs), request/response flows, quality assurance processes, internal governance structure, and resource allocation. Ensure the Scientific Advice Service supports HQ&A's objectives: licensing, market access, regulatory/quality evaluation, accelerated access pathways, and compliance with regulatory standards. (HQ&A's mission is to "drive quality and critically appraise benefits and risks to inform robust decisions on healthcare access including accelerated access pathways.") Monitor and react to evolving scientific, regulatory and policy landscapes - including new product types (e.g. advanced therapies, combination products), novel modalities, and innovation - adjusting advice frameworks accordingly. Oversight of Scientific / Regulatory Advice Delivery Oversee delivery of scientific and regulatory advice across key domains: quality, non clinical, clinical development, regulatory strategy, lifecycle management, device/medicines interface. Quality assure advice outputs: ensure consistency, scientific rigour, alignment with regulatory standards and HQ&A's public health mandate. For complex or novel cases (e.g. biologics, ATMPs, combination products, device drug interfaces), provide senior level guidance or lead cross functional assessment. Stakeholder Engagement & External Collaboration Act as senior point of contact with external stakeholders (pharma/ biotech companies, device makers, academic developers, SMEs) seeking scientific/regulatory advice. Represent MHRA (HQ&A) in external forums - industry consultations, regulatory science networks, cross agency collaborations (national/international), and where appropriate, early access or innovative access initiatives. Lead or coordinate scientific advice meetings (pre submission, protocol assistance, regulatory pathway planning) and ensure transparent, consistent communication. Integration with HQ&A and MHRA Corporate Strategy Work closely with other HQ&A functions (e.g. licensing, market access, quality assessment, accelerated access pathways) to ensure Scientific Advice Service is integrated in the agency's regulatory and access workflow. Contribute to HQ&A and broader MHRA strategic objectives: enabling safe, timely access to medical products, supporting innovation, ensuring regulatory excellence and public health protection. Provide leadership, mentoring, and capacity building: recruit or manage a team of scientific advisers/regulators; develop internal competencies; foster a service culture focused on excellence, stakeholder orientation, and regulatory integrity. Reporting & Accountability Reports to an Executive Director of Healthcare Quality and Access. The agency's board of directors includes the HQ&A Executive Director. Responsible for leading the Scientific Advice Service team (re establishing such team), defining professional standards, managing resource allocation, and overseeing delivery of advice outputs. Accountable for aligning the service with MHRA's core goals: safe and timely access to medicines and devices, regulatory quality, innovation facilitation, and public health protection. Person Specification Method of assessment: A=Application, T=Test, I=Interview, P=Presentation Behaviour Criteria Seeing the Big Picture - Strategic vision and systems thinking: able to shape and drive a Scientific Advice Service aligned with HQ&A and MHRA long term objectives. (A,I) Communicating and Influencing - Excellent written and verbal communication skills - able to translate complex technical/regulatory information into actionable advice tailored for diverse stakeholders (industry, academic, internal, policy). (P) Working Together - Stakeholder engagement and collaboration - able to build and maintain trust with external stakeholders, collaborate across internal MHRA functions, and contribute to cross agency initiatives. (A) Leadership - Capable of leading a multidisciplinary team, managing resources and priorities, mentoring staff, and building service capacity. (I) Managing a Quality Service - Enables provision of authoritative, evidence based regulatory advice on medicines, delivering high quality, timely guidance with a strong customer service ethos and a clear focus on stakeholder needs. (P) Experience Criteria Track record in strategic leadership, service development or organisational change - capable of building a new service and guiding it to maturity in a complex regulatory environment. (A) (Lead criteria) Extensive experience in regulatory science, drug/device development, regulatory affairs, or equivalent - ideally across a range of product types (small molecules, biologics, devices, ATMPs). (A,I) Demonstrable experience in providing a customer driven service - for example in industry, academia, regulators, or other relevant organisations. (I) Technical Criteria Advanced scientific/biomedical/pharmaceutical degree (e.g. MSc, PhD), or equivalent clinical/technological qualification - ideally covering medicines, biologics, medical devices or advanced therapies. (A) Strong analytical and critical appraisal skills - to assess complex scientific, clinical, quality and regulatory data, identify risks/benefits, and provide high quality advice. (A) Strengths Criteria Adaptable - adept at working in a fast evolving environment, responding to emerging science and regulatory change, and balancing competing demands. (I) If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification! Contact: Selection Process Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Presentation, to be prepared as part of your interview, with further information being supplied when you reach this stage. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. Closing date: 10/3/2026 Shortlisting date: 18/03/2026 Interview date: 30/03/2026 If you require any disability related adjustments at any point during the process, please contact as soon as possible.
Feb 28, 2026
Full time
Who are we? The objective of the Healthcare Quality and Access portfolio is to drive quality and critically appraise benefits and risks to inform robust decisions on healthcare access, including accelerated pathways. It will do this by bringing together a fusion of our capabilities across both medicines and medical devices to enable licensing and market access, as well as ensuring compliance with regulations and standards. What's the role? As Deputy Director, Scientific Advice, this role will lead the establishment and development of a Scientific Advice Service embedded in MHRA provide high quality scientific and regulatory advice to external stakeholders (industry, academia, SMEs, device and drug developers) to support licensing, market access, and safe, effective patient access to medicines and medical devices in the UK. The post holder will ensure the service aligns with MHRA's mission to enable healthcare access while upholding quality, safety, and regulatory standards. Key responsibilities: Strategic Leadership & Service Build out Design and implement the operational model for the Scientific Advice Service: define scope (medicines, devices, biologics/ATMPs, etc.), standard operating procedures (SOPs), request/response flows, quality assurance processes, internal governance structure, and resource allocation. Ensure the Scientific Advice Service supports HQ&A's objectives: licensing, market access, regulatory/quality evaluation, accelerated access pathways, and compliance with regulatory standards. (HQ&A's mission is to "drive quality and critically appraise benefits and risks to inform robust decisions on healthcare access including accelerated access pathways.") Monitor and react to evolving scientific, regulatory and policy landscapes - including new product types (e.g. advanced therapies, combination products), novel modalities, and innovation - adjusting advice frameworks accordingly. Oversight of Scientific / Regulatory Advice Delivery Oversee delivery of scientific and regulatory advice across key domains: quality, non clinical, clinical development, regulatory strategy, lifecycle management, device/medicines interface. Quality assure advice outputs: ensure consistency, scientific rigour, alignment with regulatory standards and HQ&A's public health mandate. For complex or novel cases (e.g. biologics, ATMPs, combination products, device drug interfaces), provide senior level guidance or lead cross functional assessment. Stakeholder Engagement & External Collaboration Act as senior point of contact with external stakeholders (pharma/ biotech companies, device makers, academic developers, SMEs) seeking scientific/regulatory advice. Represent MHRA (HQ&A) in external forums - industry consultations, regulatory science networks, cross agency collaborations (national/international), and where appropriate, early access or innovative access initiatives. Lead or coordinate scientific advice meetings (pre submission, protocol assistance, regulatory pathway planning) and ensure transparent, consistent communication. Integration with HQ&A and MHRA Corporate Strategy Work closely with other HQ&A functions (e.g. licensing, market access, quality assessment, accelerated access pathways) to ensure Scientific Advice Service is integrated in the agency's regulatory and access workflow. Contribute to HQ&A and broader MHRA strategic objectives: enabling safe, timely access to medical products, supporting innovation, ensuring regulatory excellence and public health protection. Provide leadership, mentoring, and capacity building: recruit or manage a team of scientific advisers/regulators; develop internal competencies; foster a service culture focused on excellence, stakeholder orientation, and regulatory integrity. Reporting & Accountability Reports to an Executive Director of Healthcare Quality and Access. The agency's board of directors includes the HQ&A Executive Director. Responsible for leading the Scientific Advice Service team (re establishing such team), defining professional standards, managing resource allocation, and overseeing delivery of advice outputs. Accountable for aligning the service with MHRA's core goals: safe and timely access to medicines and devices, regulatory quality, innovation facilitation, and public health protection. Person Specification Method of assessment: A=Application, T=Test, I=Interview, P=Presentation Behaviour Criteria Seeing the Big Picture - Strategic vision and systems thinking: able to shape and drive a Scientific Advice Service aligned with HQ&A and MHRA long term objectives. (A,I) Communicating and Influencing - Excellent written and verbal communication skills - able to translate complex technical/regulatory information into actionable advice tailored for diverse stakeholders (industry, academic, internal, policy). (P) Working Together - Stakeholder engagement and collaboration - able to build and maintain trust with external stakeholders, collaborate across internal MHRA functions, and contribute to cross agency initiatives. (A) Leadership - Capable of leading a multidisciplinary team, managing resources and priorities, mentoring staff, and building service capacity. (I) Managing a Quality Service - Enables provision of authoritative, evidence based regulatory advice on medicines, delivering high quality, timely guidance with a strong customer service ethos and a clear focus on stakeholder needs. (P) Experience Criteria Track record in strategic leadership, service development or organisational change - capable of building a new service and guiding it to maturity in a complex regulatory environment. (A) (Lead criteria) Extensive experience in regulatory science, drug/device development, regulatory affairs, or equivalent - ideally across a range of product types (small molecules, biologics, devices, ATMPs). (A,I) Demonstrable experience in providing a customer driven service - for example in industry, academia, regulators, or other relevant organisations. (I) Technical Criteria Advanced scientific/biomedical/pharmaceutical degree (e.g. MSc, PhD), or equivalent clinical/technological qualification - ideally covering medicines, biologics, medical devices or advanced therapies. (A) Strong analytical and critical appraisal skills - to assess complex scientific, clinical, quality and regulatory data, identify risks/benefits, and provide high quality advice. (A) Strengths Criteria Adaptable - adept at working in a fast evolving environment, responding to emerging science and regulatory change, and balancing competing demands. (I) If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification! Contact: Selection Process Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Presentation, to be prepared as part of your interview, with further information being supplied when you reach this stage. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. Closing date: 10/3/2026 Shortlisting date: 18/03/2026 Interview date: 30/03/2026 If you require any disability related adjustments at any point during the process, please contact as soon as possible.
Head of Learning and Development The closing date is 01 March 2026 An exciting opportunity is on offer for an experienced and dynamic individual to lead our learning and development team. You will lead learning and development activities, drive innovation, and foster a culture of continuous development across the Trust. The Head of Learning and Development is a broad and varied role providing leadership for the Trust's Learning and Development function, ensuring the provision of an innovative and evidence based education and workforce development. The role exists to ensure the development of a highly motivated, skilled, and engaged workforce committed to delivering our strategy of being a world class centre of excellence for ophthalmic health services as well as pioneering new research. Main duties of the job You will lead on the design and delivery of a programme of in house training and management development interventions working closely with the senior team. Other duties include: Support the creation of an apprenticeship career framework, enabling apprentices to progress in a range of career pathways, enabling redesign of the existing workforce and maximising use of the levy. Lead on the design and implementation of a new programme of in house management training and development working closely with the senior team. Develop policies to support delivery of the workforce strategy and compliance. Support the development of line managers to improve their learning and development capability and capacity. Manage the achievement of the Learning and Development Team's Key Performance Indicators. Work with the Director of Education, People and OD Partners, Professional Education Lead, Clinical Educators and other professional leads and to ensure a coordinated approach to the identification of and response to development needs. Lead, develop and manage the Learning and Development team, systems and budget. About us At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer: Salary including High Cost Area Supplement Opportunity to join the NHS Pension Scheme Free 24/7 independent counselling service Learning and development opportunities Easy and quick transport links A range of attractive benefits and discounts Access to Blue Light Card and other NHS Discount Schemes Full support and training to develop your skills Flexible working friendly organisation Job responsibilities Learning and Development Provide a professional learning and development service to facilitate the development of the skills and abilities of staff to meet organisational and agreed individual needs. Develop, design, evaluate and oversee the delivery of training, learning and development plans to meet identified learning needs and objectives. Use data to inform decision making and planning, forecasting and evaluation. Ensure that learning outcomes and requirements are specified in conjunction with subject matter experts and other staff to meet policy and other organisational requirements. Commission external providers to support the Trusts learning and development plans as appropriate ensuring value for money and quality of provision. Develop, approve and/or manage Learning or Service level agreements and / or tender, negotiate, agree and manage contracts with external education and training providers ensuring value for money and achievement of required learning outcomes and contractual obligations. Design and deliver training, learning and development interventions as appropriate. Seek and manage formal accreditation of courses and programmes provided by the department, where appropriate. Design and deliver a comprehensive management induction and development programme which will improve and develop the capacity and capability of leadership within the Trust. Support the design, delivery, evaluation and commissioning of a range of learning and development activities and interventions to develop and build management capacity and capability to enable the Trust to meet its objectives. In conjunction with the EDI & OD ensure the appropriate use of the NHS leadership development frameworks and other appropriate leadership development tools and standards. Team Management & Professional Development Develop and maintain a strong understanding of the local and national learning and development agendas, cascading this knowledge throughout the L&D, the People and OD HR team, and wider in the Trust as appropriate. Facilitate the personal and professional development of the team, identifying training and development needs, providing suitable development opportunities and evaluating development actions in accordance with the trusts appraisal and training procedures. Person Specification Education Honours Degree / Level 7 or equivalent in Human Resource Management/ Learning & Development or the equivalent comparable HR experience Experience Experience of successfully working in a senior learning and development leadership role demonstrate high performance/achievements Proven leadership experience in a unionised environment Experience of leading the development of workforce and od plans, project implementation, delivery and evaluation Skills Set, lead and deliver on strategic objectives for both Trust and ICSS Self motivated, pro active, flexible, works well under pressure. Emotional resilience. Team worker, able to work on own initiative. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Moorfields Eye Hospital NHS Foundation Trust £72,921 to £83,362 a year incl. HCAS
Feb 28, 2026
Full time
Head of Learning and Development The closing date is 01 March 2026 An exciting opportunity is on offer for an experienced and dynamic individual to lead our learning and development team. You will lead learning and development activities, drive innovation, and foster a culture of continuous development across the Trust. The Head of Learning and Development is a broad and varied role providing leadership for the Trust's Learning and Development function, ensuring the provision of an innovative and evidence based education and workforce development. The role exists to ensure the development of a highly motivated, skilled, and engaged workforce committed to delivering our strategy of being a world class centre of excellence for ophthalmic health services as well as pioneering new research. Main duties of the job You will lead on the design and delivery of a programme of in house training and management development interventions working closely with the senior team. Other duties include: Support the creation of an apprenticeship career framework, enabling apprentices to progress in a range of career pathways, enabling redesign of the existing workforce and maximising use of the levy. Lead on the design and implementation of a new programme of in house management training and development working closely with the senior team. Develop policies to support delivery of the workforce strategy and compliance. Support the development of line managers to improve their learning and development capability and capacity. Manage the achievement of the Learning and Development Team's Key Performance Indicators. Work with the Director of Education, People and OD Partners, Professional Education Lead, Clinical Educators and other professional leads and to ensure a coordinated approach to the identification of and response to development needs. Lead, develop and manage the Learning and Development team, systems and budget. About us At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer: Salary including High Cost Area Supplement Opportunity to join the NHS Pension Scheme Free 24/7 independent counselling service Learning and development opportunities Easy and quick transport links A range of attractive benefits and discounts Access to Blue Light Card and other NHS Discount Schemes Full support and training to develop your skills Flexible working friendly organisation Job responsibilities Learning and Development Provide a professional learning and development service to facilitate the development of the skills and abilities of staff to meet organisational and agreed individual needs. Develop, design, evaluate and oversee the delivery of training, learning and development plans to meet identified learning needs and objectives. Use data to inform decision making and planning, forecasting and evaluation. Ensure that learning outcomes and requirements are specified in conjunction with subject matter experts and other staff to meet policy and other organisational requirements. Commission external providers to support the Trusts learning and development plans as appropriate ensuring value for money and quality of provision. Develop, approve and/or manage Learning or Service level agreements and / or tender, negotiate, agree and manage contracts with external education and training providers ensuring value for money and achievement of required learning outcomes and contractual obligations. Design and deliver training, learning and development interventions as appropriate. Seek and manage formal accreditation of courses and programmes provided by the department, where appropriate. Design and deliver a comprehensive management induction and development programme which will improve and develop the capacity and capability of leadership within the Trust. Support the design, delivery, evaluation and commissioning of a range of learning and development activities and interventions to develop and build management capacity and capability to enable the Trust to meet its objectives. In conjunction with the EDI & OD ensure the appropriate use of the NHS leadership development frameworks and other appropriate leadership development tools and standards. Team Management & Professional Development Develop and maintain a strong understanding of the local and national learning and development agendas, cascading this knowledge throughout the L&D, the People and OD HR team, and wider in the Trust as appropriate. Facilitate the personal and professional development of the team, identifying training and development needs, providing suitable development opportunities and evaluating development actions in accordance with the trusts appraisal and training procedures. Person Specification Education Honours Degree / Level 7 or equivalent in Human Resource Management/ Learning & Development or the equivalent comparable HR experience Experience Experience of successfully working in a senior learning and development leadership role demonstrate high performance/achievements Proven leadership experience in a unionised environment Experience of leading the development of workforce and od plans, project implementation, delivery and evaluation Skills Set, lead and deliver on strategic objectives for both Trust and ICSS Self motivated, pro active, flexible, works well under pressure. Emotional resilience. Team worker, able to work on own initiative. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Moorfields Eye Hospital NHS Foundation Trust £72,921 to £83,362 a year incl. HCAS
The role Are you ready to lead a high-performing team working at the heart of Wales' environmental management agenda? Natural Resources Wales (NRW) is seeking an experienced technical leader to drive our environmental monitoring functions within the Knowledge and Evidence Department. Reporting to the Monitoring and Reporting Manager, you will lead a team of 10 technical specialists responsible for designing and planning NRW's environmental monitoring programmes - the vital evidence base that informs natural resources policies and our key work to respond to the nature and climate emergencies. You will have responsibility for setting the strategic direction for NRW's environmental monitoring of land, marine, freshwater and biodiversity resources; you will work seamlessly with policy advisors, operational delivery teams, and our dedicated NRW analytical laboratory to maintain NRW's high-class monitoring and analysis function; you will act as a key advisor to the Welsh Government ensuring national decisions are grounded in robust evidence; and you will work to implement innovative new approaches in environmental monitoring, from cutting-edge technology to citizen science. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Alun Attwood at Interviews will take place week commencing 23 March 2026 through Microsoft Teams Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. This role meets the criteria for sponsorship under the Skilled Worker visa route. Natural Resources Wales welcomes applications from non-UK citizens who are eligible to apply under this route, subject to confirmation by the Home Office. Please note that while we may be able to support the Certificate of Sponsorship required for a visa application, the organisation does not cover the cost of the visa itself, including any associated fees for dependants. The applicant must still meet the UK Skilled Worker Visa Eligibility and Requirement. For further information, please visit: About us Natural Resources Wales is the Welsh Government sponsored body with responsibility for the sustainable management, protection, and regulation of Wales' natural resources, including its land, water and wildlife. The post will lead a national monitoring team. As a team, we value collaboration, innovation and integrity. We offer a supportive and inclusive working culture where your contributions are recognised and your professional growth is encouraged. Joining us means being part of a passionate community committed to making a real difference in the way Wales understands and responds to environmental challenges. What you will do Lead and manage a team of technical specialists and advisors involved in developing monitoring strategy and the planning of annual monitoring programmes. Be responsible for delivery of the team's workplan, maintaining and monitoring performance against agreed goals and targets. Recruit, manage, coach and motivate staff, maintaining an effective and appropriately skilled, and high performing, team. Set the strategic direction for all of NRW's environmental monitoring across air, land, freshwater and marine, ensuring it is fit to support our corporate outcomes and meet our statutory obligations. Be responsible for defining NRW's annual monitoring and associated laboratory analytical programmes, and the allocation of funding to support their delivery, working with the Head of Business and Head of Service for Monitoring. Act as a specialist lead in one or more areas of monitoring, providing expert advice and guidance to staff across the business. Interact with and influence a range of partner organisations working on complex and strategic monitoring projects at Wales and UK levels, often taking a lead role. Lead on the development of new and innovative approaches to drive forward efficiency and improvements to the monitoring service. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post Be committed to your own development and that of your staff through the effective use of your personal development plan (known as Sgwrs). Required to take part in incident response activities. Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. You will have previous experience of leading and managing teams and complex projects. You will have substantial technical knowledge and experience in one or more areas of environmental monitoring. You will be a confident and skilled communicator with good inter-personal skills. You will have previous experience in developing strategies and operational guidance. You will have previous experience of working at national and UK levels managing a portfolio of work programmes related to environmental monitoring. You will have well-developed analytical and problem-solving skills, with the ability to extract key information and present this in a clear and concise manner to a range of audiences. Welsh Language level requirements Essential: Level A1 - Entry level Welsh language levels Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Benefits This role will offer a range of benefits, including: See full details for all the employee benefits you will receive. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. Unless otherwise stated in the 'Role' section of this advert, Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a Bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills. , ENV, GRJ Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose
Feb 28, 2026
Full time
The role Are you ready to lead a high-performing team working at the heart of Wales' environmental management agenda? Natural Resources Wales (NRW) is seeking an experienced technical leader to drive our environmental monitoring functions within the Knowledge and Evidence Department. Reporting to the Monitoring and Reporting Manager, you will lead a team of 10 technical specialists responsible for designing and planning NRW's environmental monitoring programmes - the vital evidence base that informs natural resources policies and our key work to respond to the nature and climate emergencies. You will have responsibility for setting the strategic direction for NRW's environmental monitoring of land, marine, freshwater and biodiversity resources; you will work seamlessly with policy advisors, operational delivery teams, and our dedicated NRW analytical laboratory to maintain NRW's high-class monitoring and analysis function; you will act as a key advisor to the Welsh Government ensuring national decisions are grounded in robust evidence; and you will work to implement innovative new approaches in environmental monitoring, from cutting-edge technology to citizen science. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Alun Attwood at Interviews will take place week commencing 23 March 2026 through Microsoft Teams Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. This role meets the criteria for sponsorship under the Skilled Worker visa route. Natural Resources Wales welcomes applications from non-UK citizens who are eligible to apply under this route, subject to confirmation by the Home Office. Please note that while we may be able to support the Certificate of Sponsorship required for a visa application, the organisation does not cover the cost of the visa itself, including any associated fees for dependants. The applicant must still meet the UK Skilled Worker Visa Eligibility and Requirement. For further information, please visit: About us Natural Resources Wales is the Welsh Government sponsored body with responsibility for the sustainable management, protection, and regulation of Wales' natural resources, including its land, water and wildlife. The post will lead a national monitoring team. As a team, we value collaboration, innovation and integrity. We offer a supportive and inclusive working culture where your contributions are recognised and your professional growth is encouraged. Joining us means being part of a passionate community committed to making a real difference in the way Wales understands and responds to environmental challenges. What you will do Lead and manage a team of technical specialists and advisors involved in developing monitoring strategy and the planning of annual monitoring programmes. Be responsible for delivery of the team's workplan, maintaining and monitoring performance against agreed goals and targets. Recruit, manage, coach and motivate staff, maintaining an effective and appropriately skilled, and high performing, team. Set the strategic direction for all of NRW's environmental monitoring across air, land, freshwater and marine, ensuring it is fit to support our corporate outcomes and meet our statutory obligations. Be responsible for defining NRW's annual monitoring and associated laboratory analytical programmes, and the allocation of funding to support their delivery, working with the Head of Business and Head of Service for Monitoring. Act as a specialist lead in one or more areas of monitoring, providing expert advice and guidance to staff across the business. Interact with and influence a range of partner organisations working on complex and strategic monitoring projects at Wales and UK levels, often taking a lead role. Lead on the development of new and innovative approaches to drive forward efficiency and improvements to the monitoring service. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post Be committed to your own development and that of your staff through the effective use of your personal development plan (known as Sgwrs). Required to take part in incident response activities. Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. You will have previous experience of leading and managing teams and complex projects. You will have substantial technical knowledge and experience in one or more areas of environmental monitoring. You will be a confident and skilled communicator with good inter-personal skills. You will have previous experience in developing strategies and operational guidance. You will have previous experience of working at national and UK levels managing a portfolio of work programmes related to environmental monitoring. You will have well-developed analytical and problem-solving skills, with the ability to extract key information and present this in a clear and concise manner to a range of audiences. Welsh Language level requirements Essential: Level A1 - Entry level Welsh language levels Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Benefits This role will offer a range of benefits, including: See full details for all the employee benefits you will receive. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. Unless otherwise stated in the 'Role' section of this advert, Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a Bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills. , ENV, GRJ Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose
Lead with Purpose. Build a School. Transform a Community. Oasis Academy Daventry Road is at a pivotal moment in its story and we are seeking an exceptional Principal to lead our young, ambitious school into its next chapter. This is a rare opportunity to shape a growing academy from its early years, rooted in a community that campaigned passionately for a local school and continues to champion its success. You'll join a Trust of 56 academies where inclusion, collaboration and community transformation sit at the heart of everything we do. As Principal, you'll be supported by a strong regional team, a network of experienced leaders, and access to high quality professional development through Oasis Community Learning and the National Institute of Teaching. Why Daventry Road? A new and rapidly growing school with 380 students across Years 7-9, moving towards full capacity of 900 A community with deep pride, resilience and commitment - serving Knowle, Knowle West and Filwood Students who want to learn, and embrace leadership and enrichment A highly dedicated staff team with strong morale, shared values and a passion for inclusion A brand-new, state-of-the-art building opening on Daventry Road in the Summer of 2026 Close partnerships with five local Oasis academies and the wider South Bristol Hub This is a school with strong foundations, a clear identity, and enormous potential. You will have the opportunity to shape its culture, curriculum and community impact for years to come. What We're Looking For We are seeking a resilient, values-driven leader who can bring strategic clarity, deep compassion and unwavering ambition for every child. You will: Have a proven track record of effective senior leadership and school improvement Have sound experience in improving the quality of teaching by developing pedagogical expertise and evidence-informed strategies that have led to improved outcomes. Be passionate about achieving great educational outcomes for children and have experience of significantly improving outcomes at scale Be committed to exceptional safeguarding and the welfare of young people Lead with authenticity, humility and emotional intelligence Champion inclusion, equity and the Oasis ethos, modelling the 9 Habits in all you do Inspire staff through high expectations, strong relationships and a collaborative culture Bring creativity and rigour to curriculum design, teaching, learning and assessment Understand the power of community partnerships and the role of the Oasis Hub Be ready to lead a school through growth, change and the move to a new building As Principal, you will shape the strategic direction of the academy, ensure high-quality teaching and learning, develop staff at all levels, and build strong relationships with families, partners and the wider community. What You'll Get in Return Leadership Scale L29-33 Extensive CPD through Oasis Community Learning and the National Institute of Teaching Access to Regional Improvement Networks and National Lead Practitioners Opportunities to progress into regional or national leadership roles across the Trust A supportive, values-led environment where wellbeing and development are prioritised The chance to build something truly transformational for South Bristol About Oasis Community Learning Oasis exists to build thriving communities where everyone belongs, contributes and achieves their potential. With 56 academies across the UK, we are one of the largest and most inclusive trusts in the country. Our work extends beyond education - through our Hubs we deliver youth services, family support, food projects, community events and more. We are not just a Trust; we are a movement for social justice. Visits and Applications We warmly welcome visits so you can meet the team and explore the academy. Open mornings will be held on the 24th February and the 10th March . To book a tour please contact Hannah Badrock (Talent Acquisition Manager), contact details can be found in the attached recruitment brochure. Application Deadline : Sunday 15th March :59PM Shortlisting: Wednesday 18th March 2026 Interviews: TBC Please note: Oasis Community Learning does not accept unsolicited CVs or speculative introductions from recruitment agencies. We work strictly with agencies on our Preferred Supplier List (PSL), and any CVs submitted outside of this agreement will not be liable to an introduction fee.
Feb 28, 2026
Full time
Lead with Purpose. Build a School. Transform a Community. Oasis Academy Daventry Road is at a pivotal moment in its story and we are seeking an exceptional Principal to lead our young, ambitious school into its next chapter. This is a rare opportunity to shape a growing academy from its early years, rooted in a community that campaigned passionately for a local school and continues to champion its success. You'll join a Trust of 56 academies where inclusion, collaboration and community transformation sit at the heart of everything we do. As Principal, you'll be supported by a strong regional team, a network of experienced leaders, and access to high quality professional development through Oasis Community Learning and the National Institute of Teaching. Why Daventry Road? A new and rapidly growing school with 380 students across Years 7-9, moving towards full capacity of 900 A community with deep pride, resilience and commitment - serving Knowle, Knowle West and Filwood Students who want to learn, and embrace leadership and enrichment A highly dedicated staff team with strong morale, shared values and a passion for inclusion A brand-new, state-of-the-art building opening on Daventry Road in the Summer of 2026 Close partnerships with five local Oasis academies and the wider South Bristol Hub This is a school with strong foundations, a clear identity, and enormous potential. You will have the opportunity to shape its culture, curriculum and community impact for years to come. What We're Looking For We are seeking a resilient, values-driven leader who can bring strategic clarity, deep compassion and unwavering ambition for every child. You will: Have a proven track record of effective senior leadership and school improvement Have sound experience in improving the quality of teaching by developing pedagogical expertise and evidence-informed strategies that have led to improved outcomes. Be passionate about achieving great educational outcomes for children and have experience of significantly improving outcomes at scale Be committed to exceptional safeguarding and the welfare of young people Lead with authenticity, humility and emotional intelligence Champion inclusion, equity and the Oasis ethos, modelling the 9 Habits in all you do Inspire staff through high expectations, strong relationships and a collaborative culture Bring creativity and rigour to curriculum design, teaching, learning and assessment Understand the power of community partnerships and the role of the Oasis Hub Be ready to lead a school through growth, change and the move to a new building As Principal, you will shape the strategic direction of the academy, ensure high-quality teaching and learning, develop staff at all levels, and build strong relationships with families, partners and the wider community. What You'll Get in Return Leadership Scale L29-33 Extensive CPD through Oasis Community Learning and the National Institute of Teaching Access to Regional Improvement Networks and National Lead Practitioners Opportunities to progress into regional or national leadership roles across the Trust A supportive, values-led environment where wellbeing and development are prioritised The chance to build something truly transformational for South Bristol About Oasis Community Learning Oasis exists to build thriving communities where everyone belongs, contributes and achieves their potential. With 56 academies across the UK, we are one of the largest and most inclusive trusts in the country. Our work extends beyond education - through our Hubs we deliver youth services, family support, food projects, community events and more. We are not just a Trust; we are a movement for social justice. Visits and Applications We warmly welcome visits so you can meet the team and explore the academy. Open mornings will be held on the 24th February and the 10th March . To book a tour please contact Hannah Badrock (Talent Acquisition Manager), contact details can be found in the attached recruitment brochure. Application Deadline : Sunday 15th March :59PM Shortlisting: Wednesday 18th March 2026 Interviews: TBC Please note: Oasis Community Learning does not accept unsolicited CVs or speculative introductions from recruitment agencies. We work strictly with agencies on our Preferred Supplier List (PSL), and any CVs submitted outside of this agreement will not be liable to an introduction fee.
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Account Manager - Public Sector Located: Field Based London Package: Competitive salary, commission, car allowance plus additional company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To be a Ricoh ambassador who exceeds performance expectations and productivity levels, leads by example and displays all Ricoh values positively, shares successes and mentors potential Account Directors. To be responsible for achieving and driving forward assigned sales targets to ensure overall divisional budget requirements are met. To be responsible for providing strategic insight regarding the customer s business/vertical and help customers to think differently, bringing new ideas and creative and innovative ways to help the customer s business and actually solve their problems/meet their challenges. To proactively understand/diagnose customers underlying problems or challenges via a consultative selling approach which identifies new, sustainable, customised means of addressing those challenges. (teach customers things they don t know) across our core business, ITS, RGS and Outsourcing To be responsible for increasing our brand and creditability as a Digital Services Business being recognised as a unique trusted partner within the industry. To be responsible for reducing the complexity and the risk for customers by helping them to make purchasing decisions that are right for them and fit the customers longer term strategy. To be responsible for driving sales, margins and delivers customer value in any kind of economic environment To be responsible for protecting premium pricing through well designed solutions sale To proactively identify key stakeholders and personas through the use of strategic account plans and use this data to strategically drive future sales opportunities. To be accountable for determining the right metrics to measure success and to identify return on investment (based on performance of the customer s business) to ensure we demonstrate how Ricoh have added value to the customers business. To be accountable for ensuring the maintenance of sales data aligned to assigned accounts updating all relevant sales systems with accurate information to enable effective analysis of opportunities, pipeline and scope of interactions within any account. To be responsible for utilising social media to promote the Ricoh brand from providing insight, gain broader high level contacts and networks to nurture future relationships. You will ideally have Significant experience in a relevant, B2B, Public Sector sales environment Demonstrable track record of clean sales and of managing the end-to-end sales process Demonstrate sufficient knowledge to articulate Ricoh s key Value Propositions (OP, OS, RGS and AS/BPS) at C suite level. Ability to accurately identify and engage with multiple key stakeholders Effective questioning and active listening Articulate with excellent presentation skills Inspires trust and confidence and creates a positive impression/has gravitas in front of customers Resilient and tenacious with the ability to calculate and manage risks where appropriate Always have an empathetic selling approach understanding the customers point of view Understands the customer s business/vertical economic drivers/customer s value drivers Commercially aware/business acumen - keeps abreast of the market Not afraid to share their views, even when they re different and potentially controversial Able to think about complex issues from a different perspective/bring fresh insight Ability to initiate and control high level debate using strong two-way communication skills. Demonstrate evidence of high level negotiation skills We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Feb 28, 2026
Full time
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Account Manager - Public Sector Located: Field Based London Package: Competitive salary, commission, car allowance plus additional company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To be a Ricoh ambassador who exceeds performance expectations and productivity levels, leads by example and displays all Ricoh values positively, shares successes and mentors potential Account Directors. To be responsible for achieving and driving forward assigned sales targets to ensure overall divisional budget requirements are met. To be responsible for providing strategic insight regarding the customer s business/vertical and help customers to think differently, bringing new ideas and creative and innovative ways to help the customer s business and actually solve their problems/meet their challenges. To proactively understand/diagnose customers underlying problems or challenges via a consultative selling approach which identifies new, sustainable, customised means of addressing those challenges. (teach customers things they don t know) across our core business, ITS, RGS and Outsourcing To be responsible for increasing our brand and creditability as a Digital Services Business being recognised as a unique trusted partner within the industry. To be responsible for reducing the complexity and the risk for customers by helping them to make purchasing decisions that are right for them and fit the customers longer term strategy. To be responsible for driving sales, margins and delivers customer value in any kind of economic environment To be responsible for protecting premium pricing through well designed solutions sale To proactively identify key stakeholders and personas through the use of strategic account plans and use this data to strategically drive future sales opportunities. To be accountable for determining the right metrics to measure success and to identify return on investment (based on performance of the customer s business) to ensure we demonstrate how Ricoh have added value to the customers business. To be accountable for ensuring the maintenance of sales data aligned to assigned accounts updating all relevant sales systems with accurate information to enable effective analysis of opportunities, pipeline and scope of interactions within any account. To be responsible for utilising social media to promote the Ricoh brand from providing insight, gain broader high level contacts and networks to nurture future relationships. You will ideally have Significant experience in a relevant, B2B, Public Sector sales environment Demonstrable track record of clean sales and of managing the end-to-end sales process Demonstrate sufficient knowledge to articulate Ricoh s key Value Propositions (OP, OS, RGS and AS/BPS) at C suite level. Ability to accurately identify and engage with multiple key stakeholders Effective questioning and active listening Articulate with excellent presentation skills Inspires trust and confidence and creates a positive impression/has gravitas in front of customers Resilient and tenacious with the ability to calculate and manage risks where appropriate Always have an empathetic selling approach understanding the customers point of view Understands the customer s business/vertical economic drivers/customer s value drivers Commercially aware/business acumen - keeps abreast of the market Not afraid to share their views, even when they re different and potentially controversial Able to think about complex issues from a different perspective/bring fresh insight Ability to initiate and control high level debate using strong two-way communication skills. Demonstrate evidence of high level negotiation skills We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Role: Policy Manager Salary Band: £28,000 - £46,015 gross per annum Contract: Permanent Hours: Full Time Location: Woodstock, Oxfordshire About the Employer Our client is a national charity supporting people in rural areas to set up and run successful community owned businesses. These businesses - from shops and pubs to woodlands and farms - provide vital services, create local jobs, strengthen rural economies and bring people together. They have championed community ownership for over 100 years because it delivers thriving, inclusive and resilient places. About the Role The charity is looking for a Policy Manager to lead their policy and public affairs work, ensuring rural community owned businesses have a strong voice in local, regional and national decision making. You will take a "listen first, act second" approach, building trusted relationships with members and using their lived experience to shape evidence-based policy positions. Working closely with the Chief Executive and colleagues across the organisation, you will influence political stakeholders, raise awareness of the community business model, and help create a supportive policy, legislative and funding environment. This role also leads the charity's research output, including their flagship Better Business Reports, and contributes to strategic organisational initiatives. Closing date for applications: 5pm Thursday 19 March 2026 Interview date : First stage interview to be held via video conference on Monday 30 March. Interested? Click the job board apply button, you will be taken to the next stage. There you can find out more information, and complete your application by following the instructions (you may need to scroll down). This employer is committed to Equity, Diversity and Inclusion (EDI) and their approach goes beyond 'protected characteristics' to thinking more broadly about inclusion. Every individual will think and feel differently and they believe that these differences should be embraced, and individual needs taken into account. Additionally, the makeup of the rural communities they work with leads to their own particular diversity and exclusion challenges and opportunities compared to urban areas. Their commitment to EDI, both internally and externally, has been tailored to the organisation and the communities it serves. Our client is a registered charity, and a company limited by guarantee. No agencies please.
Feb 28, 2026
Full time
Role: Policy Manager Salary Band: £28,000 - £46,015 gross per annum Contract: Permanent Hours: Full Time Location: Woodstock, Oxfordshire About the Employer Our client is a national charity supporting people in rural areas to set up and run successful community owned businesses. These businesses - from shops and pubs to woodlands and farms - provide vital services, create local jobs, strengthen rural economies and bring people together. They have championed community ownership for over 100 years because it delivers thriving, inclusive and resilient places. About the Role The charity is looking for a Policy Manager to lead their policy and public affairs work, ensuring rural community owned businesses have a strong voice in local, regional and national decision making. You will take a "listen first, act second" approach, building trusted relationships with members and using their lived experience to shape evidence-based policy positions. Working closely with the Chief Executive and colleagues across the organisation, you will influence political stakeholders, raise awareness of the community business model, and help create a supportive policy, legislative and funding environment. This role also leads the charity's research output, including their flagship Better Business Reports, and contributes to strategic organisational initiatives. Closing date for applications: 5pm Thursday 19 March 2026 Interview date : First stage interview to be held via video conference on Monday 30 March. Interested? Click the job board apply button, you will be taken to the next stage. There you can find out more information, and complete your application by following the instructions (you may need to scroll down). This employer is committed to Equity, Diversity and Inclusion (EDI) and their approach goes beyond 'protected characteristics' to thinking more broadly about inclusion. Every individual will think and feel differently and they believe that these differences should be embraced, and individual needs taken into account. Additionally, the makeup of the rural communities they work with leads to their own particular diversity and exclusion challenges and opportunities compared to urban areas. Their commitment to EDI, both internally and externally, has been tailored to the organisation and the communities it serves. Our client is a registered charity, and a company limited by guarantee. No agencies please.
Location: Remote Hours : Part Time (21 hours per week) Contract : Fixed term to end of January 2028. Salary: £26,100 - £28,200 pro rata (£43,500 - £47,000 FTE) This is an important project working in partnership with Government, the NHS, partners and affected communities as part of national memorial activities to reflect on the impact of Covid-19 for people across the UK. The contract is linked to the anticipated development and delivery timeline of the Reflection Spaces project, which is the primary focus of the role. Key Relationships: Programme Leads, COO, Director of Strategic Engagement, AD Finance and Operations, Trustees, External Partners Overall Purpose The Project Manager will work with NHS member charities and key stakeholders to design, lead and manage a high-profile programme of activity alongside key partners and those with lived experience to create memorial reflection spaces for communities most impacted by COVID-19. This is referred to in this document at the 'Reflection Spaces' project. You will bring a dynamic, can do approach to support the design and delivery of the Reflection Spaces project, ensuring collaboration across a wide range of stakeholders, including their identified Charities, voluntary sector organisations, funders, evaluators and government officials to create beautiful high quality and reflective spaces supportive of those experiencing bereavement with creative elements to mark their significance. It involves working collaboratively with a wide range of stakeholders including their member charities, trusts, funders, evaluators, and government officials, and ensuring initiatives are delivered successfully. Overall Objectives To support the design and implementation of new sensory reflection spaces that create a living memory and legacy for communities of those lost during the pandemic. The new COVID-19 memorials will be created across the country that reflect the importance of green spaces to the nation during the pandemic for health and wellbeing, and to bring people together in remembrance and commemoration to those who have experienced loss. To convene and engage stakeholders to inform the national elements of the project including development of the creative brief, ensuring a golden thread that brings all of the locally funded projects together. You will coordinate teams, stakeholders and partners to ensure high quality delivery, excellent interpretation and relevance through codesign to represent the user needs from established steering and engagement groups to ensure quality and impact. You may also be required to oversee other initiatives successfully so they deliver on their objectives, managing stakeholders, and are delivered on time and to budget - in particular the Green Communities project, which is an existing grant programme to create and improve green spaces and help improve the nation's health. Key Responsibilities Project Design and Development Work with the Programme Leads and SRO to develop the Reflection Spaces project from design to implementation considering sustainability and legacy of local project design and implementation with charity members. Managing high profile stakeholder relationships and partners across government, horticultural partners and bereavement organisations to codesign the programme of activity and/or high level design brief to guide local project delivery. Establish evaluation requirements for the programme and projects delivered at a local level and in line with partners involved, leading processes to convene, capture and share evidence, data and insight to support knowledge of impact for users of the spaces. Commission and manage external evaluations where appropriate, ensuring quality and alignment with project aims. Plan funding aspects of the programme allocating awards to chosen Charities able to support the requirements of the spaces as per brief. Develop project plans with clear objectives, timelines, milestones and manage and monitor associated budget, ensuring that projects are financially sustainable and cover their costs. Delivery and Management Lead initiatives, in particular the Reflection Spaces project, to ensure they are delivered on time, within scope and budget. Establish and oversee robust project governance, risk management, and reporting processes, maintaining strong administration and compliance throughout Regularly review and monitor impact against the goals of the programme, ensuring the benefits and impact they seek are being achieved Provide line management of staff where required, such as the Senior Projects Officer working across their other related greening projects Manage project resources and staff effectively, fostering a collaborative team culture and supporting and ensuring team members are empowered Support or lead the process of securing appropriate partnership propositions, selecting service contracts or grant arrangements where appropriate, with regard to considerations such as control and VAT efficiency. Where multiple potential partners exist, ensure they have effective decision making to select the most appropriate partnerships in line with their strategic criteria, either through procurement or application assessments and establish appropriate tender processes for artistic commissioning. Manage contracts or grant arrangements with external partners, including evaluators and delivery organisations, delegating as required; lead or support negotiations as needed and ensure partners meet their obligations. Oversee and manage the delivery of the Greener Communities project to completion. Stakeholder Engagement & Collaboration Convene and engage stakeholders, including member charities, trusts and employees, funders and evaluators, to co-produce and steer projects collaboratively. Facilitating and supporting engagement to harness lived experience voice to inform the design and delivery of locally delivered projects to ensure relevance and suitability of spaces and also to support national commemoration events such as the National Day of Reflection. Manage stakeholder relationships throughout the lifecycle of each project, ensuring effective communication and engagement. Provide support and guidance to member charities through the projects they fund, enabling high quality spaces and user experience and outcomes. Represent the organisation externally, acting as a champion for the company and charities Form professional and beneficial relationships with internal and external stakeholders - including at a senior level, representing the department internally and externally and bringing your experience of greening for health. Work collaboratively with teams across the organisation to plan commemorative events around the National Day of Reflection and to support the design of communication plans. Creative Arts Installation Lead the creative arts commissioning aspects of the Reflection Spaces project in collaboration with partners to ensure spaces have interpretation and recognition around their purpose and also any installation artwork featuring across all sites acting as the golden thread for the programme. Identify and build effective relationships with new stakeholders and funders who are required for the artistic aspects of the Reflection Spaces project to support ambition, working collaboratively to secure income such Arts Council applications or equivalent for the devolved nations such as Creative Scotland. Establish creative steering groups that help to codesign artistic aspects that will establish interpretation of the spaces and create a 'golden thread' unifying the spaces Other duties Visibly live our client's values of Human, Collaborative and Pioneering, including their commitment to diversity and inclusion. Carrying out the duties of post in accordance with their policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety. Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard. Work with organisational systems to capture and share stakeholder interactions in a timely manner Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards. This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed. REF-
Feb 28, 2026
Full time
Location: Remote Hours : Part Time (21 hours per week) Contract : Fixed term to end of January 2028. Salary: £26,100 - £28,200 pro rata (£43,500 - £47,000 FTE) This is an important project working in partnership with Government, the NHS, partners and affected communities as part of national memorial activities to reflect on the impact of Covid-19 for people across the UK. The contract is linked to the anticipated development and delivery timeline of the Reflection Spaces project, which is the primary focus of the role. Key Relationships: Programme Leads, COO, Director of Strategic Engagement, AD Finance and Operations, Trustees, External Partners Overall Purpose The Project Manager will work with NHS member charities and key stakeholders to design, lead and manage a high-profile programme of activity alongside key partners and those with lived experience to create memorial reflection spaces for communities most impacted by COVID-19. This is referred to in this document at the 'Reflection Spaces' project. You will bring a dynamic, can do approach to support the design and delivery of the Reflection Spaces project, ensuring collaboration across a wide range of stakeholders, including their identified Charities, voluntary sector organisations, funders, evaluators and government officials to create beautiful high quality and reflective spaces supportive of those experiencing bereavement with creative elements to mark their significance. It involves working collaboratively with a wide range of stakeholders including their member charities, trusts, funders, evaluators, and government officials, and ensuring initiatives are delivered successfully. Overall Objectives To support the design and implementation of new sensory reflection spaces that create a living memory and legacy for communities of those lost during the pandemic. The new COVID-19 memorials will be created across the country that reflect the importance of green spaces to the nation during the pandemic for health and wellbeing, and to bring people together in remembrance and commemoration to those who have experienced loss. To convene and engage stakeholders to inform the national elements of the project including development of the creative brief, ensuring a golden thread that brings all of the locally funded projects together. You will coordinate teams, stakeholders and partners to ensure high quality delivery, excellent interpretation and relevance through codesign to represent the user needs from established steering and engagement groups to ensure quality and impact. You may also be required to oversee other initiatives successfully so they deliver on their objectives, managing stakeholders, and are delivered on time and to budget - in particular the Green Communities project, which is an existing grant programme to create and improve green spaces and help improve the nation's health. Key Responsibilities Project Design and Development Work with the Programme Leads and SRO to develop the Reflection Spaces project from design to implementation considering sustainability and legacy of local project design and implementation with charity members. Managing high profile stakeholder relationships and partners across government, horticultural partners and bereavement organisations to codesign the programme of activity and/or high level design brief to guide local project delivery. Establish evaluation requirements for the programme and projects delivered at a local level and in line with partners involved, leading processes to convene, capture and share evidence, data and insight to support knowledge of impact for users of the spaces. Commission and manage external evaluations where appropriate, ensuring quality and alignment with project aims. Plan funding aspects of the programme allocating awards to chosen Charities able to support the requirements of the spaces as per brief. Develop project plans with clear objectives, timelines, milestones and manage and monitor associated budget, ensuring that projects are financially sustainable and cover their costs. Delivery and Management Lead initiatives, in particular the Reflection Spaces project, to ensure they are delivered on time, within scope and budget. Establish and oversee robust project governance, risk management, and reporting processes, maintaining strong administration and compliance throughout Regularly review and monitor impact against the goals of the programme, ensuring the benefits and impact they seek are being achieved Provide line management of staff where required, such as the Senior Projects Officer working across their other related greening projects Manage project resources and staff effectively, fostering a collaborative team culture and supporting and ensuring team members are empowered Support or lead the process of securing appropriate partnership propositions, selecting service contracts or grant arrangements where appropriate, with regard to considerations such as control and VAT efficiency. Where multiple potential partners exist, ensure they have effective decision making to select the most appropriate partnerships in line with their strategic criteria, either through procurement or application assessments and establish appropriate tender processes for artistic commissioning. Manage contracts or grant arrangements with external partners, including evaluators and delivery organisations, delegating as required; lead or support negotiations as needed and ensure partners meet their obligations. Oversee and manage the delivery of the Greener Communities project to completion. Stakeholder Engagement & Collaboration Convene and engage stakeholders, including member charities, trusts and employees, funders and evaluators, to co-produce and steer projects collaboratively. Facilitating and supporting engagement to harness lived experience voice to inform the design and delivery of locally delivered projects to ensure relevance and suitability of spaces and also to support national commemoration events such as the National Day of Reflection. Manage stakeholder relationships throughout the lifecycle of each project, ensuring effective communication and engagement. Provide support and guidance to member charities through the projects they fund, enabling high quality spaces and user experience and outcomes. Represent the organisation externally, acting as a champion for the company and charities Form professional and beneficial relationships with internal and external stakeholders - including at a senior level, representing the department internally and externally and bringing your experience of greening for health. Work collaboratively with teams across the organisation to plan commemorative events around the National Day of Reflection and to support the design of communication plans. Creative Arts Installation Lead the creative arts commissioning aspects of the Reflection Spaces project in collaboration with partners to ensure spaces have interpretation and recognition around their purpose and also any installation artwork featuring across all sites acting as the golden thread for the programme. Identify and build effective relationships with new stakeholders and funders who are required for the artistic aspects of the Reflection Spaces project to support ambition, working collaboratively to secure income such Arts Council applications or equivalent for the devolved nations such as Creative Scotland. Establish creative steering groups that help to codesign artistic aspects that will establish interpretation of the spaces and create a 'golden thread' unifying the spaces Other duties Visibly live our client's values of Human, Collaborative and Pioneering, including their commitment to diversity and inclusion. Carrying out the duties of post in accordance with their policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety. Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard. Work with organisational systems to capture and share stakeholder interactions in a timely manner Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards. This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed. REF-
HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) - Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast food (QSR) chain. This role is explicitly adoption and outcomes focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success. This is not a support role. Success is defined by measurable end user utilisation, consistent behavioural adoption, evidence based value, renewal retention, and thoughtful account growth. Key Responsibilities Drive End User Adoption & Utilisation (Primary Accountability) Own utilisation outcomes, not just customer satisfaction or activity. Execute against the HALOS utilisation framework: Assignment - devices correctly assigned, activated, and deployed Activity - meaningful, appropriate recording behaviour Consistency - normalised usage across shifts, roles, and locations Evidence - footage actively reviewed, bookmarked, shared, and operationalised Identify and remediate zero recording and low usage cohorts as leading indicators of churn risk. Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns. Strategic Account Ownership Serve as the primary post sale owner for strategic enterprise customers. Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance. Translate customer objectives (safety, de escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes. Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes. Change Management & Workforce Enablement Lead adoption and enablement strategies across large, distributed frontline workforces. Partner with customer leadership to: Position body worn cameras positively with employees Address cultural, regulatory, and privacy considerations (including UK specific requirements) Reinforce expected behaviours and operational usage norms Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform. Proactive Risk Management Identify early indicators of disengagement, misalignment, or adoption breakdown. Intervene early to correct course before issues escalates. Own customer health holistically - behavioural, operational, executive, and commercial. Commercial Ownership: Renewals & Expansion Own end to end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution. Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value. Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive level ROI narratives. Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes. Ensure expansions are operationally ready and adoption led, avoiding unused or under utilised licences. Cross Functional Leadership Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise scale, frontline use cases). Maintain clear ownership boundaries and minimise internal handoffs. Experience & Qualifications 8-10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware enabled SaaS Proven track record owning renewals and expansion, not merely supporting Sales led motions Experience managing large, complex, multi site enterprise customers Strong commercial acumen paired with adoption led success Comfortable operating at both executive and frontline operational levels Based in the Greater London area, with flexibility to travel as required What Success Looks Like High, consistent end user utilisation and evidence creation Strong renewal rates driven by demonstrated value Predictable, thoughtful expansion rooted in adoption Clear executive alignment and commercial credibility Customers who view HALOS as a strategic, commercial impacting partner Benefits Generous Annual Leave Allowance Competitive salary and commission/bonus package Learning and Development opportunities Private Health Insurance Cycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring Process Application: 30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager 30 minute meeting with wider department Offer! Diversity & Inclusion We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Feb 28, 2026
Full time
HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) - Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast food (QSR) chain. This role is explicitly adoption and outcomes focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success. This is not a support role. Success is defined by measurable end user utilisation, consistent behavioural adoption, evidence based value, renewal retention, and thoughtful account growth. Key Responsibilities Drive End User Adoption & Utilisation (Primary Accountability) Own utilisation outcomes, not just customer satisfaction or activity. Execute against the HALOS utilisation framework: Assignment - devices correctly assigned, activated, and deployed Activity - meaningful, appropriate recording behaviour Consistency - normalised usage across shifts, roles, and locations Evidence - footage actively reviewed, bookmarked, shared, and operationalised Identify and remediate zero recording and low usage cohorts as leading indicators of churn risk. Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns. Strategic Account Ownership Serve as the primary post sale owner for strategic enterprise customers. Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance. Translate customer objectives (safety, de escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes. Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes. Change Management & Workforce Enablement Lead adoption and enablement strategies across large, distributed frontline workforces. Partner with customer leadership to: Position body worn cameras positively with employees Address cultural, regulatory, and privacy considerations (including UK specific requirements) Reinforce expected behaviours and operational usage norms Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform. Proactive Risk Management Identify early indicators of disengagement, misalignment, or adoption breakdown. Intervene early to correct course before issues escalates. Own customer health holistically - behavioural, operational, executive, and commercial. Commercial Ownership: Renewals & Expansion Own end to end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution. Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value. Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive level ROI narratives. Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes. Ensure expansions are operationally ready and adoption led, avoiding unused or under utilised licences. Cross Functional Leadership Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise scale, frontline use cases). Maintain clear ownership boundaries and minimise internal handoffs. Experience & Qualifications 8-10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware enabled SaaS Proven track record owning renewals and expansion, not merely supporting Sales led motions Experience managing large, complex, multi site enterprise customers Strong commercial acumen paired with adoption led success Comfortable operating at both executive and frontline operational levels Based in the Greater London area, with flexibility to travel as required What Success Looks Like High, consistent end user utilisation and evidence creation Strong renewal rates driven by demonstrated value Predictable, thoughtful expansion rooted in adoption Clear executive alignment and commercial credibility Customers who view HALOS as a strategic, commercial impacting partner Benefits Generous Annual Leave Allowance Competitive salary and commission/bonus package Learning and Development opportunities Private Health Insurance Cycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring Process Application: 30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager 30 minute meeting with wider department Offer! Diversity & Inclusion We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Role Summary: The Head of Risk and Resilience Utility Product Manager leads the vision, strategy, and delivery of enterprise-wide resilience services that enable the organisation to meet regulatory obligations while driving real business value. This role applies strong product thinking to complex risk domains, translating regulatory and control requirements into scalable, customer-centric platforms that are trusted by both the business and risk functions. Operating across Operational Resilience, Third-Party Due Diligence, and customer-facing assurance, the role balances regulatory defensibility, usability, and transparency to strengthen customer trust and organisational resilience. As a senior leader, the role builds and inspires high-performing, globally distributed teams while influencing key stakeholders, executives, and regulators through clear communication and data-driven decision-making. The role also acts as a change leader, driving adoption of modern risk capabilities and retiring legacy, manual processes to improve efficiency, confidence, and outcomes at scale. WHAT YOU'LL BE DOING: The successful candidate will: Demonstrates strong product thinking, framing regulatory and risk obligations as customer-centric problems to solve rather than compliance checklists Builds trusted partnerships across 1st line, 2nd line risk, compliance, technology, and operations, influencing without formal authority Balances regulatory defensibility with usability, delivering solutions that are adopted by the business and trusted by risk functions Translates complex risk and regulatory requirements into clear product vision, roadmap, and delivery priorities Uses data and outcomes to prioritise work and demonstrate the value of risk services to the wider organisation Shows strong execution discipline, delivering incrementally while managing dependencies and regulatory deadlines Acts as a change leader, driving adoption of new risk capabilities and retiring legacy or manual processes Communicates clearly and confidently with senior stakeholders, including risk leadership and auditors Is comfortable operating in ambiguity and navigating evolving regulatory expectations WHAT YOU'LL BRING: Functional Knowledge Experience delivering internal platforms or services in regulated financial services environments Practical understanding of Operational Resilience concepts, including important business services, impact tolerances, dependency mapping, and scenario testing Knowledge of Third-Party Due Diligence practices, including supplier risk segmentation, lifecycle management, and ongoing monitoring Knowledge of customer-facing due diligence and assurance practices that enable customers to assess our risk and control environment efficiently, balancing transparency, regulatory defensibility, and commercial sensitivity and enabling customer trust. Ability to define and measure meaningful non-revenue product metrics (e.g. time to onboard, control effectiveness, adoption, reliability) Strong technical fluency, with experience working closely with engineering, data, and architecture teams Experience integrating risk services into broader business workflows and change processes Understanding of governance, evidence, and audit requirementsLeadership Skills Demonstrated ability to lead and inspire cross-functional teams, fostering a collaborative and innovative work environment. Energy and pace to drive highly effective stakeholder management across a globally distributed team. Be a talent magnet. Continue to grow high performing diverse teams, while adding key capabilities by attracting best in class talent who can support the growing needs of the organization and client community. Ability to provide regular updates to stakeholders and board of directors on critical initiatives and interact frequently with key leaders as well as various regulatory bodies. Experience of driving at pace, globally disbursed / matrixed teams to successfully achieve business line goals and objectives. Enterprise leadership to drive consensus and influence while operating in an agile manner to oversee a vast portfolio of responsibilities. Experience building, empowering, and inspiring high-performing teams and instilling a culture of creativity, accountability, and productivityProblem Solving The role requires attention to detail and excellent judgment based on best practice and previous experience. Evidence of responding to and resolving complex problems by identifying and selecting solutions through applying innovative thinking and technical experience, guided by clear policy and procedure.Interpersonal Skills Excellent communication, presentation, and interpersonal skills to effectively engage with stakeholders at all levels. Sound judgement with experience of balancing competing factors of stakeholders to deliver optimal outcomes. Strategic thinker with proven ability to execute with quality and efficiency. Strong analytical skills and proven record in innovative thinking. Career Stage: Group Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things
Feb 28, 2026
Full time
Role Summary: The Head of Risk and Resilience Utility Product Manager leads the vision, strategy, and delivery of enterprise-wide resilience services that enable the organisation to meet regulatory obligations while driving real business value. This role applies strong product thinking to complex risk domains, translating regulatory and control requirements into scalable, customer-centric platforms that are trusted by both the business and risk functions. Operating across Operational Resilience, Third-Party Due Diligence, and customer-facing assurance, the role balances regulatory defensibility, usability, and transparency to strengthen customer trust and organisational resilience. As a senior leader, the role builds and inspires high-performing, globally distributed teams while influencing key stakeholders, executives, and regulators through clear communication and data-driven decision-making. The role also acts as a change leader, driving adoption of modern risk capabilities and retiring legacy, manual processes to improve efficiency, confidence, and outcomes at scale. WHAT YOU'LL BE DOING: The successful candidate will: Demonstrates strong product thinking, framing regulatory and risk obligations as customer-centric problems to solve rather than compliance checklists Builds trusted partnerships across 1st line, 2nd line risk, compliance, technology, and operations, influencing without formal authority Balances regulatory defensibility with usability, delivering solutions that are adopted by the business and trusted by risk functions Translates complex risk and regulatory requirements into clear product vision, roadmap, and delivery priorities Uses data and outcomes to prioritise work and demonstrate the value of risk services to the wider organisation Shows strong execution discipline, delivering incrementally while managing dependencies and regulatory deadlines Acts as a change leader, driving adoption of new risk capabilities and retiring legacy or manual processes Communicates clearly and confidently with senior stakeholders, including risk leadership and auditors Is comfortable operating in ambiguity and navigating evolving regulatory expectations WHAT YOU'LL BRING: Functional Knowledge Experience delivering internal platforms or services in regulated financial services environments Practical understanding of Operational Resilience concepts, including important business services, impact tolerances, dependency mapping, and scenario testing Knowledge of Third-Party Due Diligence practices, including supplier risk segmentation, lifecycle management, and ongoing monitoring Knowledge of customer-facing due diligence and assurance practices that enable customers to assess our risk and control environment efficiently, balancing transparency, regulatory defensibility, and commercial sensitivity and enabling customer trust. Ability to define and measure meaningful non-revenue product metrics (e.g. time to onboard, control effectiveness, adoption, reliability) Strong technical fluency, with experience working closely with engineering, data, and architecture teams Experience integrating risk services into broader business workflows and change processes Understanding of governance, evidence, and audit requirementsLeadership Skills Demonstrated ability to lead and inspire cross-functional teams, fostering a collaborative and innovative work environment. Energy and pace to drive highly effective stakeholder management across a globally distributed team. Be a talent magnet. Continue to grow high performing diverse teams, while adding key capabilities by attracting best in class talent who can support the growing needs of the organization and client community. Ability to provide regular updates to stakeholders and board of directors on critical initiatives and interact frequently with key leaders as well as various regulatory bodies. Experience of driving at pace, globally disbursed / matrixed teams to successfully achieve business line goals and objectives. Enterprise leadership to drive consensus and influence while operating in an agile manner to oversee a vast portfolio of responsibilities. Experience building, empowering, and inspiring high-performing teams and instilling a culture of creativity, accountability, and productivityProblem Solving The role requires attention to detail and excellent judgment based on best practice and previous experience. Evidence of responding to and resolving complex problems by identifying and selecting solutions through applying innovative thinking and technical experience, guided by clear policy and procedure.Interpersonal Skills Excellent communication, presentation, and interpersonal skills to effectively engage with stakeholders at all levels. Sound judgement with experience of balancing competing factors of stakeholders to deliver optimal outcomes. Strategic thinker with proven ability to execute with quality and efficiency. Strong analytical skills and proven record in innovative thinking. Career Stage: Group Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things
Overview JAGGAER's Customer Success Program aims to help our customers achieve their desired outcomes (value realization) with our solutions. When customers succeed, JAGGAER benefits through increased customer retention (i.e., reduced churn), solution expansion, and positive references. The Customer Success Manager (CSM) is a highly visible, customer-facing role within JAGGAER's Customer Operations group, supporting key strategic customers as a leading subject matter expert on JAGGAER products. Principal Responsibilities Foster Customer Relationship Develop a trusted advisor relationship with key customer stakeholders and executive sponsors to drive product adoption and ensure customers are leveraging the solution to achieve full business value Establish periodic touchpoints to ensure customers are informed, engaged, and solicit general feedback. Address customer inquiries, manage obstacles, and identify ways to drive additional value for customers. Ensure Customer requests are escalated to the relevant teams Define Success Gain knowledge of customer business goals to ensure alignment with product and feature recommendations. Develop a Success Plan aligned with customer business objectives Set adoption targets Assess Value Proactively analyse usage, adoption and value KPIs using standard/custom dashboards and reports Create and present Performance Reviews to customers Maximize Solution Adoption Advise on solution optimization to meet business objectives Provide insights on benchmarks and best practices Engage customers and provide consultative guidance following software releases Continuously grow and maintain your solution expertise Contribute to Customer Retention and Growth Actively work to ensure customer retention Proactively identify areas of growth Position Requirements Bachelor's degree or equivalent experience with proven skills in Customer Success, Account Management, or Project Management, required to create, maintain, and enhance customer relationships. SaaS competencies, including a general understanding of software, hardware, networks, etc. Proven strong consulting skills. Ability to work independently, taking initiative to follow through and take ownership of all aspects of client management, including reporting, managing client expectations, and driving tasks and issues to resolution. Capable in business process orientation and hands on client relationship management and services. Highly motivated, action- and goal-oriented, persistent, with strong interpersonal, consultative, multi-tasking, and problem-solving skills. Strong communication skills, with the ability to create and present client communication and analysis in all formats: verbal, presentation, email, and written documents. Develop and maintain expertise in JAGGAER's software solutions, methodologies, and core technologies, especially the assigned platform. Ability to lead projects and initiatives for several team members successfully. Our Offer Our Offer International and professional environment with global career opportunities. Social and friendly office located in the heart of Farringdon, London Trust-based flexible work culture, and rewarding commission and bonus schemes "Work from abroad" policy for up to one month per year, Birthday day off and two extra paid leave days for volunteering, Private health insurance, dental insurance, and health cash plan, cycle-to-work scheme Office breakfast every Wednesday and office drinks every Thursday, and summer and winter parties Our values At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them - the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies. Transparency - Openness Builds TrustCandor strengthens relationships, speeds decision-making, and ensures problems are solved together-with customers, teammates, and partners.Entrepreneurial Spirit - Own It, Drive It, Make ItA scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth.Accountability - Thumbs In, Not Fingers OutWe take responsibility ourselves before pointing elsewhere.Metrics-Driven Results - Outcomes Over ActivitiesData and evidence guide our decisions, help us course-correct quickly, and ensure we're delivering real impact.
Feb 28, 2026
Full time
Overview JAGGAER's Customer Success Program aims to help our customers achieve their desired outcomes (value realization) with our solutions. When customers succeed, JAGGAER benefits through increased customer retention (i.e., reduced churn), solution expansion, and positive references. The Customer Success Manager (CSM) is a highly visible, customer-facing role within JAGGAER's Customer Operations group, supporting key strategic customers as a leading subject matter expert on JAGGAER products. Principal Responsibilities Foster Customer Relationship Develop a trusted advisor relationship with key customer stakeholders and executive sponsors to drive product adoption and ensure customers are leveraging the solution to achieve full business value Establish periodic touchpoints to ensure customers are informed, engaged, and solicit general feedback. Address customer inquiries, manage obstacles, and identify ways to drive additional value for customers. Ensure Customer requests are escalated to the relevant teams Define Success Gain knowledge of customer business goals to ensure alignment with product and feature recommendations. Develop a Success Plan aligned with customer business objectives Set adoption targets Assess Value Proactively analyse usage, adoption and value KPIs using standard/custom dashboards and reports Create and present Performance Reviews to customers Maximize Solution Adoption Advise on solution optimization to meet business objectives Provide insights on benchmarks and best practices Engage customers and provide consultative guidance following software releases Continuously grow and maintain your solution expertise Contribute to Customer Retention and Growth Actively work to ensure customer retention Proactively identify areas of growth Position Requirements Bachelor's degree or equivalent experience with proven skills in Customer Success, Account Management, or Project Management, required to create, maintain, and enhance customer relationships. SaaS competencies, including a general understanding of software, hardware, networks, etc. Proven strong consulting skills. Ability to work independently, taking initiative to follow through and take ownership of all aspects of client management, including reporting, managing client expectations, and driving tasks and issues to resolution. Capable in business process orientation and hands on client relationship management and services. Highly motivated, action- and goal-oriented, persistent, with strong interpersonal, consultative, multi-tasking, and problem-solving skills. Strong communication skills, with the ability to create and present client communication and analysis in all formats: verbal, presentation, email, and written documents. Develop and maintain expertise in JAGGAER's software solutions, methodologies, and core technologies, especially the assigned platform. Ability to lead projects and initiatives for several team members successfully. Our Offer Our Offer International and professional environment with global career opportunities. Social and friendly office located in the heart of Farringdon, London Trust-based flexible work culture, and rewarding commission and bonus schemes "Work from abroad" policy for up to one month per year, Birthday day off and two extra paid leave days for volunteering, Private health insurance, dental insurance, and health cash plan, cycle-to-work scheme Office breakfast every Wednesday and office drinks every Thursday, and summer and winter parties Our values At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them - the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies. Transparency - Openness Builds TrustCandor strengthens relationships, speeds decision-making, and ensures problems are solved together-with customers, teammates, and partners.Entrepreneurial Spirit - Own It, Drive It, Make ItA scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth.Accountability - Thumbs In, Not Fingers OutWe take responsibility ourselves before pointing elsewhere.Metrics-Driven Results - Outcomes Over ActivitiesData and evidence guide our decisions, help us course-correct quickly, and ensure we're delivering real impact.
JOB TITLE: Automotive External Quality Assurance and Compliance Lead Reporting to: Quality Manager Responsible for: N/A Location: Hybrid working Contract: Full time Salary: £42,000 JOB PURPOSE The Automotive External Quality Assurance and Compliance Lead for Skills and Education Group plays a crucial role in ensuring that DVSA licence linked qualifications are delivered to a high standard. The role will be essential in monitoring, guiding and approving centres to ensure they are fully compliant and assessment activities are monitored appropriately. Reporting to the Quality Manager, this role will be responsible for ensuring that all Skills and Education Group Approved Centres adhere to Skills and Education Group Awards standards and other regulatory requirements as set by Skills and Education Group Awards, OFQUAL and the DVSA. MAIN DUTIES AND RESPONSIBILITIES Liaise with subject specialists to keep up to date with DVSA special notices to support qualification maintenance. To review question banks and give instructions to subject specialist writers to update assessment questions in line with current legislation. To conduct robust quality assurance annual monitoring of Skills and Education Group Award Approved Centres offering DVSA license linked qualifications in line with Skills and Education Group Award CASS strategy and the MOT Auditing Strategy. To provide the Head of Compliance and Regulation with regular updates and reports on approved centres, tutors, highlighting areas of concern, including levels of risk. To conduct on site visits of centres seeking centre approval to ensure compliance with Skills and Education Group Awards centre approval and DVSA requirements. Undertake observation of teaching and learning of new trainers prior to approval and of classroom and practical training sessions. To perform on site visits and audits to assess the delivery, assessment, and administration of qualifications in line with established standards, training and delivery requirements and with the DVSA Assessment Strategy. To carry out face to face visits where a Centre has been identified as non compliant in line with the CASS strategy and regulatory requirements. To conduct sampling of learner evidence, to ensure that those being certificated have the knowledge and training to work safely within the sector and protect the public. To produce detailed reports on all sampling, centre and remote visits, summarising findings, recommendations, and areas for improvement based on assessment outcomes. To provide expert guidance and support to Skills and Education Group Awards Approved Centres on compliance issues, assessment practices, and regulatory requirements. To provide regular centre updates and training events to support centres having a full understanding of MOT qualifications, DVSA assessment requirements, documentation. To collaborate closely with internal teams to develop and implement strategies and associated documentation for continuous improvement in qualification delivery and assessment. To support malpractice investigations relating to DVSA licence linked qualifications. To support events for Skills and Education Group Awards MOT Centres. As requested, to undertake visits alongside colleagues from third party stakeholders (such as DVSA). To maintain sector competence through CPD activities, keeping abreast of changes in regulations, industry standards, and best practices. To prepare for, participate and take a lead in standardisation activities. The above mentioned duties are neither exclusive nor exhaustive and the post holder may be required to carry out such other appropriate duties as may be determined by the Director of Qualifications, Assessment and Regulation. The postholder will be expected to adopt a flexible approach to ensure the efficient and effective operation of the Company. Skills and Education Group OTHER DUTIES To ensure awareness of and compliance with all health and safety requirements taking reasonable care of your own health and safety and that of others in accordance with Health and Safety legislation. To exercise proper care in operating, handling and safeguarding any equipment and appliances provided and issued by Skills and Education Group for individual or collective use in the performance of duties. Maintain up to date knowledge of relevant legislation, procedures, and methods to ensure effective performance in the role. To participate in the Company's appraisal process and to undertake appropriate training/development to ensure up to date knowledge and practices are applied and maintained for the efficient and effective performance of the post and to support the Company's strategic objectives. To uphold and promote the Company's Equal Opportunities and Diversity policies and practices. To present an appropriate professional image on official Company business. To actively champion and promote the Group's charitable objectives and mission in the role you undertake. Requirements Essential=E Educated to a minimum level 3 in a relevant vocational subject Essential=E Level 4 Award in Externally Assuring the Quality of Assessment Process and Practice Desirable=D Level 4 Certificate in Leading the External Quality Assurance of Assessment Processes and Practice Desirable=D Relevant demonstrable professional experience within the Automotive Industry including up to date technical awareness of the qualifications Desirable=D Minimum GCSE English at Grade 4 or above or equivalent qualification in English Language Knowledge and Experience Essential=E In depth knowledge of the MOT and associated qualifications Essential=E Knowledge of automotive qualifications Desirable=D Demonstrable professional experience as a tutor/trainer Desirable=D Demonstrable professional experience as an EQA Desirable=D Knowledge of the DVSA Assessment Strategy Skills Essential=E High standards of accuracy and attention to detail Essential=E Excellent written and verbal communication skills presenting information logically and concisely in ways that promote understanding Essential=E Excellent IT skills, confident with using a variety of systems and Microsoft Office Essential=E Ability to prioritise, plan and organise day to day activities ensuring efficient and effective performance Essential=E Effective problem solving techniques Essential=E Ability to work effectively within and between teams to achieve common objectives Personal Attributes Essential=E Leads by example and shows personal enthusiasm by explaining why things need doing Essential=E Treats people fairly and respectfully Essential=E Acts with professional integrity at all times Essential=E Has the ability to use initiative but also work as part of a team Essential=E Proactively seeks input when needed and values the expertise of others Essential=E Excellent customer service skills Essential=E Committed to high standards of quality and seeks to continually improve systems and processes Essential=E An ability to work under pressure to tight deadlines Essential=E An ability to develop and maintain strong, effective and professional working relationships Essential=E Flexibility in working hours when necessary Essential=E Committed to continuous self development Essential=E Flexible and receptive to change Desirable=D Identifies and adopts innovative approaches to assessment, enhancing the learner experience and maintaining quality standards
Feb 28, 2026
Full time
JOB TITLE: Automotive External Quality Assurance and Compliance Lead Reporting to: Quality Manager Responsible for: N/A Location: Hybrid working Contract: Full time Salary: £42,000 JOB PURPOSE The Automotive External Quality Assurance and Compliance Lead for Skills and Education Group plays a crucial role in ensuring that DVSA licence linked qualifications are delivered to a high standard. The role will be essential in monitoring, guiding and approving centres to ensure they are fully compliant and assessment activities are monitored appropriately. Reporting to the Quality Manager, this role will be responsible for ensuring that all Skills and Education Group Approved Centres adhere to Skills and Education Group Awards standards and other regulatory requirements as set by Skills and Education Group Awards, OFQUAL and the DVSA. MAIN DUTIES AND RESPONSIBILITIES Liaise with subject specialists to keep up to date with DVSA special notices to support qualification maintenance. To review question banks and give instructions to subject specialist writers to update assessment questions in line with current legislation. To conduct robust quality assurance annual monitoring of Skills and Education Group Award Approved Centres offering DVSA license linked qualifications in line with Skills and Education Group Award CASS strategy and the MOT Auditing Strategy. To provide the Head of Compliance and Regulation with regular updates and reports on approved centres, tutors, highlighting areas of concern, including levels of risk. To conduct on site visits of centres seeking centre approval to ensure compliance with Skills and Education Group Awards centre approval and DVSA requirements. Undertake observation of teaching and learning of new trainers prior to approval and of classroom and practical training sessions. To perform on site visits and audits to assess the delivery, assessment, and administration of qualifications in line with established standards, training and delivery requirements and with the DVSA Assessment Strategy. To carry out face to face visits where a Centre has been identified as non compliant in line with the CASS strategy and regulatory requirements. To conduct sampling of learner evidence, to ensure that those being certificated have the knowledge and training to work safely within the sector and protect the public. To produce detailed reports on all sampling, centre and remote visits, summarising findings, recommendations, and areas for improvement based on assessment outcomes. To provide expert guidance and support to Skills and Education Group Awards Approved Centres on compliance issues, assessment practices, and regulatory requirements. To provide regular centre updates and training events to support centres having a full understanding of MOT qualifications, DVSA assessment requirements, documentation. To collaborate closely with internal teams to develop and implement strategies and associated documentation for continuous improvement in qualification delivery and assessment. To support malpractice investigations relating to DVSA licence linked qualifications. To support events for Skills and Education Group Awards MOT Centres. As requested, to undertake visits alongside colleagues from third party stakeholders (such as DVSA). To maintain sector competence through CPD activities, keeping abreast of changes in regulations, industry standards, and best practices. To prepare for, participate and take a lead in standardisation activities. The above mentioned duties are neither exclusive nor exhaustive and the post holder may be required to carry out such other appropriate duties as may be determined by the Director of Qualifications, Assessment and Regulation. The postholder will be expected to adopt a flexible approach to ensure the efficient and effective operation of the Company. Skills and Education Group OTHER DUTIES To ensure awareness of and compliance with all health and safety requirements taking reasonable care of your own health and safety and that of others in accordance with Health and Safety legislation. To exercise proper care in operating, handling and safeguarding any equipment and appliances provided and issued by Skills and Education Group for individual or collective use in the performance of duties. Maintain up to date knowledge of relevant legislation, procedures, and methods to ensure effective performance in the role. To participate in the Company's appraisal process and to undertake appropriate training/development to ensure up to date knowledge and practices are applied and maintained for the efficient and effective performance of the post and to support the Company's strategic objectives. To uphold and promote the Company's Equal Opportunities and Diversity policies and practices. To present an appropriate professional image on official Company business. To actively champion and promote the Group's charitable objectives and mission in the role you undertake. Requirements Essential=E Educated to a minimum level 3 in a relevant vocational subject Essential=E Level 4 Award in Externally Assuring the Quality of Assessment Process and Practice Desirable=D Level 4 Certificate in Leading the External Quality Assurance of Assessment Processes and Practice Desirable=D Relevant demonstrable professional experience within the Automotive Industry including up to date technical awareness of the qualifications Desirable=D Minimum GCSE English at Grade 4 or above or equivalent qualification in English Language Knowledge and Experience Essential=E In depth knowledge of the MOT and associated qualifications Essential=E Knowledge of automotive qualifications Desirable=D Demonstrable professional experience as a tutor/trainer Desirable=D Demonstrable professional experience as an EQA Desirable=D Knowledge of the DVSA Assessment Strategy Skills Essential=E High standards of accuracy and attention to detail Essential=E Excellent written and verbal communication skills presenting information logically and concisely in ways that promote understanding Essential=E Excellent IT skills, confident with using a variety of systems and Microsoft Office Essential=E Ability to prioritise, plan and organise day to day activities ensuring efficient and effective performance Essential=E Effective problem solving techniques Essential=E Ability to work effectively within and between teams to achieve common objectives Personal Attributes Essential=E Leads by example and shows personal enthusiasm by explaining why things need doing Essential=E Treats people fairly and respectfully Essential=E Acts with professional integrity at all times Essential=E Has the ability to use initiative but also work as part of a team Essential=E Proactively seeks input when needed and values the expertise of others Essential=E Excellent customer service skills Essential=E Committed to high standards of quality and seeks to continually improve systems and processes Essential=E An ability to work under pressure to tight deadlines Essential=E An ability to develop and maintain strong, effective and professional working relationships Essential=E Flexibility in working hours when necessary Essential=E Committed to continuous self development Essential=E Flexible and receptive to change Desirable=D Identifies and adopts innovative approaches to assessment, enhancing the learner experience and maintaining quality standards
Job Summary What It's Like to Work Here At IWM, we're driven by a shared purpose: helping people understand conflict and how it shapes the world we live in. Our collections- physical, digital and multimedia- are central to that mission. As part of Collections Care, you'll join a team of highly skilled specialists who are committed to innovation, collaboration and high quality service delivery. Visual Resources sits at the heart of this work. Whether capturing new photography for displays and publications, digitising fragile and unique collection items, or producing film and imagery for public events, your team plays a key role in ensuring IWM's stories reach global audiences in ways that are accurate, engaging and enduring. If you thrive in a dynamic environment, enjoy leading experts, and want to shape the future of digital access and preservation at one of the world's leading museums of conflict, you will feel at home here. Why This Role Matters The Head of Visual Resources leads one of IWM's most impactful, customer facing departments. Your work directly supports museum wide: Public programming Commercial and marketing activity Collections access and preservation Learning and engagement Digital futures and long term sustainability You will shape and deliver the Digital Futures Strategy, manage complex multiyear programmes, and guide the museum's approach to digital asset standards, collections digitisation and multimedia production. Your leadership will help ensure that IWM's collections, from photographs and film to time based media, remain accessible and preserved for generations to come. What You'll Be Doing In this role, you'll provide strategic leadership across Visual Resources and ensure high quality delivery of multimedia, digitisation and imaging services across the museum. You'll lead the development and implementation of the Digital Futures Strategy, guide complex multiyear programmes, and advise senior colleagues on decisions that impact digital access and preservation. You'll oversee budgets, manage procurement and external suppliers, and ensure that work is delivered efficiently, safely and in line with IWM standards. Working closely with specialist managers and team leaders, you'll build capability within the department, support professional development, and maintain the equipment and systems needed for high quality production. Day to day, you'll be responsible for delivering museum wide services including marketing and event photography, collections photography, digitisation of still and time based media, and the creation of facsimiles where required. You'll also produce reports, KPIs and business cases, and help embed a culture of continuous improvement across the team What We're Looking For We'd love to hear from you if you have: A degree in a relevant discipline. Experience managing cost, time and quality for a specialist, customer facing team, including contracts, fee paid staff and external partners (budgets typically around £250k). Experience managing and motivating a specialist team. Experience delivering best practice in digitisation or related access/preservation programmes. A Project or Programme Management qualification with evidence of practical use. Excellent written and verbal communication skills, with the ability to explain complex issues to senior stakeholders. Strong analytical and creative problem solving skills. Demonstrable leadership skills, including strategic planning and managing managers. Experience using Collections Management Systems (e.g., Axiell) and integrated DAMS. How You'll Work You'll work closely with colleagues across Collections Care, Curatorial, Digital, Public Engagement and Commercial teams. You'll influence the museum's strategic direction on digital access, preservation and multimedia standards, and ensure your team provides a consistent, responsive, high quality service across all IWM sites. What Success Looks Like In your first 6-12 months, success will look like: A clear, confident leadership presence across departments. Delivery of key milestones in the Digital Futures Strategy. Strong working relationships with senior leaders, specialists and external partners. Improved efficiency, consistency and quality across digitisation and imaging workflows. A motivated and supported Visual Resources team delivering excellent service. Application closing date: March 23rd 2026, 9:00 AM. Interview Details: Interviews for this post are planned for the week commencing 30/3/26 and 6/4/26. Benefits: The benefits listed below are discretionary and IWM reserves the right, with due notice, to vary or withdraw them at any time. All such benefits apply during the course of your employment only. Annual Leave: You'll have 25 days of annual leave, with public holidays on top. After 3 years, this increases to 27 days and after 5 years, you'll get 30 days Company Group Pension Plan: Our commitment to your financial well-being includes competitive employer contributions to your pension starting at 7% to a maximum of 12%. Enhanced Maternity and Paternity Benefits: Celebrate life's milestones with confidence, knowing that our policies support growing families. IWM4me: Tailor your benefits to your unique needs through IWM4me. Access health, protection, and lifestyle benefits at corporate rates, ensuring your holistic well-being. Free Sanitary Products: We prioritise your comfort by providing free sanitary products across all our sites. Retail Discounts: 25% off IWM Cafes, 20% discount in on-site shops, Benefits hub offering retail discounts to several high street shops (via our EAP provider) and MyActive discounts for health and wellbeing based retail discounts (via IWM4me) Free Entry to IWM Air Shows: Witness the thrill of vintage aircraft at our air shows. Free Entry to Partner Museums & Galleries: Immerse yourself in art, history, and culture through our reciprocal arrangements with other institutions. In-House Training Programmes: Fuel your intellectual curiosity and professional growth through our comprehensive training initiatives. Season Ticket Loan Scheme: Simplify your daily commute with our interest-free loan program. Cycle 2 Work & Cycle Hire: Promote well-being and environmental consciousness by cycling to work. Eye Tests: Money back up to £80 for an eye test and a new pair of glasses. Employee Assistance Programme: Access confidential support for personal or work-related challenges. Benenden Healthcare & Dental Insurance: Prioritise your health with access to quality healthcare services (subject to terms and conditions). Civil Service Sports Club Membership: Opportunity to join and enjoy additional discounts and perks as part of a vibrant community. Staff Events and Networks: Join fellow colleagues in social gatherings and events, fostering camaraderie and shared experiences. and more! Ready to embark on this exciting journey with us? Apply now and become part of IWM! Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This role is subject to: A basic check, which shows unspent convictions and conditional cautions. Equal Opportunities and Flexible Working IWM is committed to a policy of Equal Opportunities. We miss out when people feel IWM isn't for them, and are committed to removing and reducing barriers to make IWM open to everyone. Our Access and Inclusion strategy has been developed to promote openness, equal opportunities to access, inclusivity and encourage diversity in everything that we do, from employment practices, the services we provide to our visitors to the facilities we make available to public. At IWM we seek to address the need for greater diversity within our workforce as well as the wider museum and heritage sector. In all our practices we embrace diversity and promote equality of opportunity and we welcome applications from suitable candidates of all backgrounds. We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruitment contact, as we are open to discussing agile working opportunities during the hiring process.
Feb 28, 2026
Full time
Job Summary What It's Like to Work Here At IWM, we're driven by a shared purpose: helping people understand conflict and how it shapes the world we live in. Our collections- physical, digital and multimedia- are central to that mission. As part of Collections Care, you'll join a team of highly skilled specialists who are committed to innovation, collaboration and high quality service delivery. Visual Resources sits at the heart of this work. Whether capturing new photography for displays and publications, digitising fragile and unique collection items, or producing film and imagery for public events, your team plays a key role in ensuring IWM's stories reach global audiences in ways that are accurate, engaging and enduring. If you thrive in a dynamic environment, enjoy leading experts, and want to shape the future of digital access and preservation at one of the world's leading museums of conflict, you will feel at home here. Why This Role Matters The Head of Visual Resources leads one of IWM's most impactful, customer facing departments. Your work directly supports museum wide: Public programming Commercial and marketing activity Collections access and preservation Learning and engagement Digital futures and long term sustainability You will shape and deliver the Digital Futures Strategy, manage complex multiyear programmes, and guide the museum's approach to digital asset standards, collections digitisation and multimedia production. Your leadership will help ensure that IWM's collections, from photographs and film to time based media, remain accessible and preserved for generations to come. What You'll Be Doing In this role, you'll provide strategic leadership across Visual Resources and ensure high quality delivery of multimedia, digitisation and imaging services across the museum. You'll lead the development and implementation of the Digital Futures Strategy, guide complex multiyear programmes, and advise senior colleagues on decisions that impact digital access and preservation. You'll oversee budgets, manage procurement and external suppliers, and ensure that work is delivered efficiently, safely and in line with IWM standards. Working closely with specialist managers and team leaders, you'll build capability within the department, support professional development, and maintain the equipment and systems needed for high quality production. Day to day, you'll be responsible for delivering museum wide services including marketing and event photography, collections photography, digitisation of still and time based media, and the creation of facsimiles where required. You'll also produce reports, KPIs and business cases, and help embed a culture of continuous improvement across the team What We're Looking For We'd love to hear from you if you have: A degree in a relevant discipline. Experience managing cost, time and quality for a specialist, customer facing team, including contracts, fee paid staff and external partners (budgets typically around £250k). Experience managing and motivating a specialist team. Experience delivering best practice in digitisation or related access/preservation programmes. A Project or Programme Management qualification with evidence of practical use. Excellent written and verbal communication skills, with the ability to explain complex issues to senior stakeholders. Strong analytical and creative problem solving skills. Demonstrable leadership skills, including strategic planning and managing managers. Experience using Collections Management Systems (e.g., Axiell) and integrated DAMS. How You'll Work You'll work closely with colleagues across Collections Care, Curatorial, Digital, Public Engagement and Commercial teams. You'll influence the museum's strategic direction on digital access, preservation and multimedia standards, and ensure your team provides a consistent, responsive, high quality service across all IWM sites. What Success Looks Like In your first 6-12 months, success will look like: A clear, confident leadership presence across departments. Delivery of key milestones in the Digital Futures Strategy. Strong working relationships with senior leaders, specialists and external partners. Improved efficiency, consistency and quality across digitisation and imaging workflows. A motivated and supported Visual Resources team delivering excellent service. Application closing date: March 23rd 2026, 9:00 AM. Interview Details: Interviews for this post are planned for the week commencing 30/3/26 and 6/4/26. Benefits: The benefits listed below are discretionary and IWM reserves the right, with due notice, to vary or withdraw them at any time. All such benefits apply during the course of your employment only. Annual Leave: You'll have 25 days of annual leave, with public holidays on top. After 3 years, this increases to 27 days and after 5 years, you'll get 30 days Company Group Pension Plan: Our commitment to your financial well-being includes competitive employer contributions to your pension starting at 7% to a maximum of 12%. Enhanced Maternity and Paternity Benefits: Celebrate life's milestones with confidence, knowing that our policies support growing families. IWM4me: Tailor your benefits to your unique needs through IWM4me. Access health, protection, and lifestyle benefits at corporate rates, ensuring your holistic well-being. Free Sanitary Products: We prioritise your comfort by providing free sanitary products across all our sites. Retail Discounts: 25% off IWM Cafes, 20% discount in on-site shops, Benefits hub offering retail discounts to several high street shops (via our EAP provider) and MyActive discounts for health and wellbeing based retail discounts (via IWM4me) Free Entry to IWM Air Shows: Witness the thrill of vintage aircraft at our air shows. Free Entry to Partner Museums & Galleries: Immerse yourself in art, history, and culture through our reciprocal arrangements with other institutions. In-House Training Programmes: Fuel your intellectual curiosity and professional growth through our comprehensive training initiatives. Season Ticket Loan Scheme: Simplify your daily commute with our interest-free loan program. Cycle 2 Work & Cycle Hire: Promote well-being and environmental consciousness by cycling to work. Eye Tests: Money back up to £80 for an eye test and a new pair of glasses. Employee Assistance Programme: Access confidential support for personal or work-related challenges. Benenden Healthcare & Dental Insurance: Prioritise your health with access to quality healthcare services (subject to terms and conditions). Civil Service Sports Club Membership: Opportunity to join and enjoy additional discounts and perks as part of a vibrant community. Staff Events and Networks: Join fellow colleagues in social gatherings and events, fostering camaraderie and shared experiences. and more! Ready to embark on this exciting journey with us? Apply now and become part of IWM! Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This role is subject to: A basic check, which shows unspent convictions and conditional cautions. Equal Opportunities and Flexible Working IWM is committed to a policy of Equal Opportunities. We miss out when people feel IWM isn't for them, and are committed to removing and reducing barriers to make IWM open to everyone. Our Access and Inclusion strategy has been developed to promote openness, equal opportunities to access, inclusivity and encourage diversity in everything that we do, from employment practices, the services we provide to our visitors to the facilities we make available to public. At IWM we seek to address the need for greater diversity within our workforce as well as the wider museum and heritage sector. In all our practices we embrace diversity and promote equality of opportunity and we welcome applications from suitable candidates of all backgrounds. We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruitment contact, as we are open to discussing agile working opportunities during the hiring process.
Role overview Our client is looking for a strategic and results-driven marketing leader as Head of Campaigns and Marketing to drive the next stage of their brand and public engagement journey and help millions of separated children get Back to Family. About the role: As their Head of Campaigns and Marketing, you'll lead on the continued development of their brand and the planning, design, and execution of impactful campaigns that inspire action. You will provide leadership of their communication and marketing team, championing creative marketing and PR approaches that strengthen their influence, boost awareness, expand their reach, and drive fundraising results to help them achieve their mission - to eliminate orphanages and ensure every child grows up in a safe, loving family. About you: Our client is looking for a talented Marketing leader with a proven track record of developing and delivering integrated brand, marketing and communications strategies across multiple channels, ideally within the charity sector. You will have demonstrable experience leading high-impact campaigns spanning PR, media, corporate partnerships and influencer engagement to drive income growth, alongside the ability to engage, collaborate and influence senior stakeholders. You will also bring operational and strong expertise in developing core messaging and brand assets, analysing and optimising campaign performance, and applying best practice in income-generating marketing. A strong understanding of digital channels, including social media, SEO and paid advertising, is essential. The role requires an inspiring leader with experience managing budgets and multidisciplinary teams, including digital marketing and PR professionals and agencies. As well as a clear commitment to their mission, behaviours and values, you will be someone who takes accountability, has excellent communication and interpersonal skills combining strategic thinking and operational delivery. About Our client: Orphanages don't protect children, they harm them. Put simply: the last thing an orphanage can provide is the first thing a child needs - someone to love them. Science shows what we all know, that the bond between a child and their family is vital for their development. Decades of evidence proves that orphanages harm children, subjecting them to high levels of abuse, as well as extreme neglect. Children always belong in families. They need protection, encouragement, play, laughter and love. They need somewhere to call home and someone to love them. You can help them make this a reality for children. Salary : £60,000 to £65,000 per annum, including any London weighting if applicable. Location : Remote working with monthly travel to the London or Salisbury office for meetings, or office based with flexible and home-working options for part of the week. Hours : 37.5 hours per week. Closing Date: The final cut off for applications is 5pm on 18th March 2026 so please get in touch if you have the right skills, experience and passion for their cause. To apply, please upload your CV and a brief covering letter indicating why you are interested in joining them and (reflecting on the role profile) why you believe your skills, experience, your values and how you work make you suitable for the role. There will be a two stage interview process with following provisional dates: First stage on line interview on 26th March 2026 Second stage face to face interview on 8th April 2026 (in their London offices) Other information: This post requires the post holder to have, or be able to obtain, the right to work in the UK and will be subject to a DBS check. Our client actively encourages diversity, equity and inclusion, and they look to recruit a diverse range of people to reflect the communities in which we live, as they believe this will strengthen their ability to deliver their mission of eliminating orphanages. You may also have experience in the following: Marketing Director, Head of Marketing, Campaigns Director, Communications Director, Brand Manager, Marketing Manager - Charity Sector, Fundraising Marketing Lead, Digital Marketing Director, PR and Communications Manager, Integrated Marketing Manager, Senior Marketing Strategist, Social Media & Campaigns Lead, Marketing and Engagement Director, Brand and Communications Lead, Nonprofit Marketing Manager REF-
Feb 28, 2026
Full time
Role overview Our client is looking for a strategic and results-driven marketing leader as Head of Campaigns and Marketing to drive the next stage of their brand and public engagement journey and help millions of separated children get Back to Family. About the role: As their Head of Campaigns and Marketing, you'll lead on the continued development of their brand and the planning, design, and execution of impactful campaigns that inspire action. You will provide leadership of their communication and marketing team, championing creative marketing and PR approaches that strengthen their influence, boost awareness, expand their reach, and drive fundraising results to help them achieve their mission - to eliminate orphanages and ensure every child grows up in a safe, loving family. About you: Our client is looking for a talented Marketing leader with a proven track record of developing and delivering integrated brand, marketing and communications strategies across multiple channels, ideally within the charity sector. You will have demonstrable experience leading high-impact campaigns spanning PR, media, corporate partnerships and influencer engagement to drive income growth, alongside the ability to engage, collaborate and influence senior stakeholders. You will also bring operational and strong expertise in developing core messaging and brand assets, analysing and optimising campaign performance, and applying best practice in income-generating marketing. A strong understanding of digital channels, including social media, SEO and paid advertising, is essential. The role requires an inspiring leader with experience managing budgets and multidisciplinary teams, including digital marketing and PR professionals and agencies. As well as a clear commitment to their mission, behaviours and values, you will be someone who takes accountability, has excellent communication and interpersonal skills combining strategic thinking and operational delivery. About Our client: Orphanages don't protect children, they harm them. Put simply: the last thing an orphanage can provide is the first thing a child needs - someone to love them. Science shows what we all know, that the bond between a child and their family is vital for their development. Decades of evidence proves that orphanages harm children, subjecting them to high levels of abuse, as well as extreme neglect. Children always belong in families. They need protection, encouragement, play, laughter and love. They need somewhere to call home and someone to love them. You can help them make this a reality for children. Salary : £60,000 to £65,000 per annum, including any London weighting if applicable. Location : Remote working with monthly travel to the London or Salisbury office for meetings, or office based with flexible and home-working options for part of the week. Hours : 37.5 hours per week. Closing Date: The final cut off for applications is 5pm on 18th March 2026 so please get in touch if you have the right skills, experience and passion for their cause. To apply, please upload your CV and a brief covering letter indicating why you are interested in joining them and (reflecting on the role profile) why you believe your skills, experience, your values and how you work make you suitable for the role. There will be a two stage interview process with following provisional dates: First stage on line interview on 26th March 2026 Second stage face to face interview on 8th April 2026 (in their London offices) Other information: This post requires the post holder to have, or be able to obtain, the right to work in the UK and will be subject to a DBS check. Our client actively encourages diversity, equity and inclusion, and they look to recruit a diverse range of people to reflect the communities in which we live, as they believe this will strengthen their ability to deliver their mission of eliminating orphanages. You may also have experience in the following: Marketing Director, Head of Marketing, Campaigns Director, Communications Director, Brand Manager, Marketing Manager - Charity Sector, Fundraising Marketing Lead, Digital Marketing Director, PR and Communications Manager, Integrated Marketing Manager, Senior Marketing Strategist, Social Media & Campaigns Lead, Marketing and Engagement Director, Brand and Communications Lead, Nonprofit Marketing Manager REF-
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role We have an exciting opportunity for an experienced Associate Director to join our existing Environmental Consents nationwide team. This is a post which is of strategic significance for our business and represents a challenging and exciting opportunity to identify, win and deliver multi-disciplinary inputs to a range of energy projects for a wide client base. Our current project portfolio includes some of the UK's most important and transformational infrastructure projects at the heart of helping the UK to meet its commitments to Net Zero. We need people with creative spirit, a dedicated approach and a solid grounding in environmental design, assessment and management at any stage of the development project lifecycle. Join a great organisation As one of the largest environmental consultancies in the UK, WSP gets involved in some of the most challenging and high-profile projects. We work on everything from small developments across every sector, through to major national infrastructure schemes. Our Environmental Management and Assessment Team oversees and manages the environmental inputs to these schemes, with involvement through their lifecycle. Associate Director role As an Associate Director you will work with a range of technical environmental specialists and design teams across multiple sectors to direct and lead environmental teams and inputs to project designs and assessments. You will be instrumental in improving the environmental performance for a diverse range of projects across multiple sectors. The role would suit an enthusiastic individual looking to influence, lead and deliver environmental elements of engineering projects. You will have responsibility for directing and leading projects including tasks relating to recruitment, bidding, project team management, project delivery, and financial management. Play a key role in the expansion and diversification of our offer in the water sector, working alongside sector leads and client account managers to provide thought leadership and win new business Providing environmental advice and support to clients, project managers and colleagues Working with colleagues, diverse environmental specialists, clients and engineering teams to promote sustainable design and environmental enhancement Leading large, multiple, and complex projects, overseeing our performance on technical, quality, commercial, and health and safety Building relationships with clients and identifying opportunities to provide support in areas such as resourcing, programming, strategy development and project delivery. Proactively seeking to develop new client relationships and actively seeking opportunities for marketing services and cross selling, including presenting at conferences on behalf of WSP. Undertaking activities to secure new work, including developing proposals for complex opportunities, delivering strategic level bids and framework opportunities, and undertaking business development opportunities. Leading on and contributing to the development of innovative techniques to shape the way we do our business whether through Digital EIA, Technical Excellence, Future Ready EIA etc. Driving performance improvement and career advancement opportunities across team. Promoting and building team culture and being identified as a 'go to' person within the wider team, supporting others in problem solving and achieving team and business goals. Promoting an inclusive workplace, demonstrating an understanding of Health and Safety whilst living the values of our health, safety, and wellbeing culture. Undertaking actions that contribute towards the success of the WSP business strategy, whilst being self motivated towards goals relevant to the role, team, and your projects. What we will be looking for you to demonstrate Relevant environmental / planning degree or equivalent experience Demonstrable experience in EIA delivery for major water schemes Familiarity with other consenting processes such as Habitats Regulations Assessments, SSSI Assents Thorough knowledge of a diverse range of environmental issues Proven line management experience Proven track record of developing and upskilling internal teams Evidence of successfully driving business growth Excellent communication skills both verbal and written Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Feb 28, 2026
Full time
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role We have an exciting opportunity for an experienced Associate Director to join our existing Environmental Consents nationwide team. This is a post which is of strategic significance for our business and represents a challenging and exciting opportunity to identify, win and deliver multi-disciplinary inputs to a range of energy projects for a wide client base. Our current project portfolio includes some of the UK's most important and transformational infrastructure projects at the heart of helping the UK to meet its commitments to Net Zero. We need people with creative spirit, a dedicated approach and a solid grounding in environmental design, assessment and management at any stage of the development project lifecycle. Join a great organisation As one of the largest environmental consultancies in the UK, WSP gets involved in some of the most challenging and high-profile projects. We work on everything from small developments across every sector, through to major national infrastructure schemes. Our Environmental Management and Assessment Team oversees and manages the environmental inputs to these schemes, with involvement through their lifecycle. Associate Director role As an Associate Director you will work with a range of technical environmental specialists and design teams across multiple sectors to direct and lead environmental teams and inputs to project designs and assessments. You will be instrumental in improving the environmental performance for a diverse range of projects across multiple sectors. The role would suit an enthusiastic individual looking to influence, lead and deliver environmental elements of engineering projects. You will have responsibility for directing and leading projects including tasks relating to recruitment, bidding, project team management, project delivery, and financial management. Play a key role in the expansion and diversification of our offer in the water sector, working alongside sector leads and client account managers to provide thought leadership and win new business Providing environmental advice and support to clients, project managers and colleagues Working with colleagues, diverse environmental specialists, clients and engineering teams to promote sustainable design and environmental enhancement Leading large, multiple, and complex projects, overseeing our performance on technical, quality, commercial, and health and safety Building relationships with clients and identifying opportunities to provide support in areas such as resourcing, programming, strategy development and project delivery. Proactively seeking to develop new client relationships and actively seeking opportunities for marketing services and cross selling, including presenting at conferences on behalf of WSP. Undertaking activities to secure new work, including developing proposals for complex opportunities, delivering strategic level bids and framework opportunities, and undertaking business development opportunities. Leading on and contributing to the development of innovative techniques to shape the way we do our business whether through Digital EIA, Technical Excellence, Future Ready EIA etc. Driving performance improvement and career advancement opportunities across team. Promoting and building team culture and being identified as a 'go to' person within the wider team, supporting others in problem solving and achieving team and business goals. Promoting an inclusive workplace, demonstrating an understanding of Health and Safety whilst living the values of our health, safety, and wellbeing culture. Undertaking actions that contribute towards the success of the WSP business strategy, whilst being self motivated towards goals relevant to the role, team, and your projects. What we will be looking for you to demonstrate Relevant environmental / planning degree or equivalent experience Demonstrable experience in EIA delivery for major water schemes Familiarity with other consenting processes such as Habitats Regulations Assessments, SSSI Assents Thorough knowledge of a diverse range of environmental issues Proven line management experience Proven track record of developing and upskilling internal teams Evidence of successfully driving business growth Excellent communication skills both verbal and written Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Corporate Planning & Management, Strategic Supplier Manager, Vice President, Birmingham location_on Birmingham, West Midlands, England, United Kingdom Job Title:Corporate Planning & Management - Global Procurement - Strategic Supplier Management Divisional Overview The Corporate Planning & Management (CPM) division integrates financial planning, spend management, third-party risk management, product management and engineering teams to support strategic decisions across the firm. Finance & Planningdrives business planning, budgeting, and analytics across revenue, expense, liquidity, and capital. The pillar includes divisional CFOs providing strategic finance advisory, Product Finance managing non-compensation expense governance, and Corporate Insurance & Advisory overseeing the firm's insurance needs and risk mitigation. Global Procurementstrategically manages third-party engagement, optimizing value and mitigating risks across the supply chain. Key functions include Strategic Sourcing, Third-Party Risk Management (TPRM), Procure to Pay (P2P), Travel, and Sustainable Operations driving ESG initiatives. Product & Reportingmanages the product lifecycle for CPM technology platforms and delivers comprehensive reporting, dashboards, and analytics. The team oversees financial planning and analysis systems, spend management tools, and TPRM solutions while providing stakeholders with actionable insights for evidence-based decisions. CPM Engineeringprovides engineering solutions enabling third-party spend management, data automation, budget planning, financial forecasting, and expense allocation aligned with strategic objectives. CPM Managementprovides strategic oversight, operational support, communications and change management, and risk governance across the division. Role Overview Professionals in CPM have an analytical mindset, exhibit intellectual curiosity and are from diverse academic backgrounds. This role sits within theGlobal Procurementpillar in the newly formed Strategic Supplier Management (SSM) Team. The SSM Team is at the forefront of transforming how the firm manages its most critical supplier relationships. You'll have the opportunity to help shape the SSM function while working directly with senior stakeholders across divisions to create long-term value, foster innovation, mitigate risks, and ensure strategic alignment with our key partners. As an SSM, you will be the primary interface for these strategic relationships, ensuring that supplier performance delivers on expectations, and that the firm continuously leverages supplier capabilities for competitive advantage. The role involves cross-functional collaboration, in-depth analysis, and senior management reporting - requiring both diligence and a commercial mindset. Job responsibilities will include, but are not limited to: Build and maintain strong and collaborative relationships across a portfolio of key strategic suppliers and internal business stakeholders, acting as the primary contact and escalation point. Identify and accelerate in-contract value opportunities-performance improvement, innovation, risk reduction, and sustainability - while measuring contractual SLAs & KPIs. Establish and regularly assess performance and risk metrics to ensure vendor reliability. Provide regular reporting on strategic supplier performance, risks, and value creation initiatives to senior leadership and relevant stakeholders. Lead vendor meetings and facilitate cross-functional collaboration to align objectives and resolve issues to maximize supplier value. Identify potential areas to create operational efficiencies and automate manual processes. Stay abreast of market trends, supplier capabilities, and competitive landscapes to inform strategic sourcing decisions and identify new opportunities with existing or potential strategic partners. Required Skills: Relationship Management:Proven ability to build trust, influence stakeholders, and foster collaborative partnerships at all levels - both internally and externally. Project & Program Management:Experience managing multiple initiatives concurrently, driving projects to completion, and coordinating cross-functional teams effectively. Analytical & Problem-Solving:Strong analytical skills with the ability to assess supplier performance, identify risks, evaluate commercial opportunities, and develop data-driven solutions. Communication & Presentation:Excellent written and verbal communication skills, with the ability to present complex information clearly and persuasively to a variety of audiences. Strategic Thinking & Business Acumen:Ability to understand complex business needs, align supplier strategies with organizational goals, and identify opportunities for long term value creation. Qualifications and Experience: Relevant bachelor's degree or equivalent qualification with an excellent academic record 6+ years of relevant experience in procurement, supply chain management, or supplier relationship management roles, with a significant focus on strategic suppliers Proven track record of managing complex, high value supplier relationships and delivering measurable value (e.g., cost savings, innovation, risk reduction & service improvement) Proficiency with SRM software, e procurment platforms, and data analytics tools Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer.
Feb 28, 2026
Full time
Corporate Planning & Management, Strategic Supplier Manager, Vice President, Birmingham location_on Birmingham, West Midlands, England, United Kingdom Job Title:Corporate Planning & Management - Global Procurement - Strategic Supplier Management Divisional Overview The Corporate Planning & Management (CPM) division integrates financial planning, spend management, third-party risk management, product management and engineering teams to support strategic decisions across the firm. Finance & Planningdrives business planning, budgeting, and analytics across revenue, expense, liquidity, and capital. The pillar includes divisional CFOs providing strategic finance advisory, Product Finance managing non-compensation expense governance, and Corporate Insurance & Advisory overseeing the firm's insurance needs and risk mitigation. Global Procurementstrategically manages third-party engagement, optimizing value and mitigating risks across the supply chain. Key functions include Strategic Sourcing, Third-Party Risk Management (TPRM), Procure to Pay (P2P), Travel, and Sustainable Operations driving ESG initiatives. Product & Reportingmanages the product lifecycle for CPM technology platforms and delivers comprehensive reporting, dashboards, and analytics. The team oversees financial planning and analysis systems, spend management tools, and TPRM solutions while providing stakeholders with actionable insights for evidence-based decisions. CPM Engineeringprovides engineering solutions enabling third-party spend management, data automation, budget planning, financial forecasting, and expense allocation aligned with strategic objectives. CPM Managementprovides strategic oversight, operational support, communications and change management, and risk governance across the division. Role Overview Professionals in CPM have an analytical mindset, exhibit intellectual curiosity and are from diverse academic backgrounds. This role sits within theGlobal Procurementpillar in the newly formed Strategic Supplier Management (SSM) Team. The SSM Team is at the forefront of transforming how the firm manages its most critical supplier relationships. You'll have the opportunity to help shape the SSM function while working directly with senior stakeholders across divisions to create long-term value, foster innovation, mitigate risks, and ensure strategic alignment with our key partners. As an SSM, you will be the primary interface for these strategic relationships, ensuring that supplier performance delivers on expectations, and that the firm continuously leverages supplier capabilities for competitive advantage. The role involves cross-functional collaboration, in-depth analysis, and senior management reporting - requiring both diligence and a commercial mindset. Job responsibilities will include, but are not limited to: Build and maintain strong and collaborative relationships across a portfolio of key strategic suppliers and internal business stakeholders, acting as the primary contact and escalation point. Identify and accelerate in-contract value opportunities-performance improvement, innovation, risk reduction, and sustainability - while measuring contractual SLAs & KPIs. Establish and regularly assess performance and risk metrics to ensure vendor reliability. Provide regular reporting on strategic supplier performance, risks, and value creation initiatives to senior leadership and relevant stakeholders. Lead vendor meetings and facilitate cross-functional collaboration to align objectives and resolve issues to maximize supplier value. Identify potential areas to create operational efficiencies and automate manual processes. Stay abreast of market trends, supplier capabilities, and competitive landscapes to inform strategic sourcing decisions and identify new opportunities with existing or potential strategic partners. Required Skills: Relationship Management:Proven ability to build trust, influence stakeholders, and foster collaborative partnerships at all levels - both internally and externally. Project & Program Management:Experience managing multiple initiatives concurrently, driving projects to completion, and coordinating cross-functional teams effectively. Analytical & Problem-Solving:Strong analytical skills with the ability to assess supplier performance, identify risks, evaluate commercial opportunities, and develop data-driven solutions. Communication & Presentation:Excellent written and verbal communication skills, with the ability to present complex information clearly and persuasively to a variety of audiences. Strategic Thinking & Business Acumen:Ability to understand complex business needs, align supplier strategies with organizational goals, and identify opportunities for long term value creation. Qualifications and Experience: Relevant bachelor's degree or equivalent qualification with an excellent academic record 6+ years of relevant experience in procurement, supply chain management, or supplier relationship management roles, with a significant focus on strategic suppliers Proven track record of managing complex, high value supplier relationships and delivering measurable value (e.g., cost savings, innovation, risk reduction & service improvement) Proficiency with SRM software, e procurment platforms, and data analytics tools Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer.
