Regional Director of Project Management - Northern Region An Introduction: Day to day, you will report into the Senior Director in charge of the Manchester Office, but you will also work closely with the Head of Project Management for UK and Ireland on service line specific issues. Working directly with other Senior Directors, the primary focus of the role is to grow the project management service line in the North, by securing work from new and existing clients. As well as working to develop and grow the service line across Manchester and Leeds, you will be working with existing clients on a range of high-profile projects across several sectors, including industrial, office, purpose-built student accommodation and build to rent. My client will leverage these relationships to support the service line growth however the candidate must have their own existing client base to generate fee income. As a commercially focused consultant, you will maintain and further develop client relationships, as well as progressing your own career. The Role: Coordinate business development, marketing, resourcing, and knowledge sharing Champion excellence in service delivery internally; driving improvements to working practices including templates and quality control Advocate and oversee operational and process improvement, promoting innovation and new ways of working Drive and manage consistency and adherence to best practice Promote the business for new and existing clients, supporting marketing as required Identify service line priorities and link back to the service line business plan, update annually Set SMART actions for the team and support delivery, updating progress quarterly Celebrate successes internally and externally Ensure marketing materials are up to date Support the project management community of practice across the business Support the success of each team member and continue to grow and develop all Technology oriented to share information centrally Team leadership and management, including dealing with performance concerns Knowledge Be aware of the latest commercial property challenges technically and commercially Be aware of market trends to inform business direction Identify areas of personal development to enhance performance Be aware of the latest legislation and statutory requirements of the Building Safety Act Accountablities: Manage and drive the clients project management service line within the Manchester and Leeds offices bringing a profile of technical strength and commercial excellent, to complement the existing team. As well as being a hands-on delivery role, you will help develop and deliver against a business plan for project management across the business. Support the management and development of the technical team, to deliver quality project management services to existing and new clients End to end project management delivery Achieving performance targets (fee delivery and business development) Liaise with the Service Hub Leaders across Built Asset, Development and Engineering & Sustainability to align services with strategic goals and performance standards Demonstrate leadership: lead and engage the wider service line group to develop the clients offer. Coach and mentor junior team members to develop their knowledge and confidence Network effectively with existing commercial clients and agreed targets The Candidate: Relevant degree equivalent qualification and MRICS Personable and confident with industry contacts Hands-on high-quality delivery of technical services, demonstrating expertise in project management Gain client trust with regard to commercial confidentiality be a direct contact for instructions Demonstrable ability to influence, lead and respond constructively to challenges Existing project management client base with potential to generate new work and introductions Attain financial targets (2.75 base salary for directors), and support and manage the performance of others Engage with the team to win work and deliver profitability Inspire others to achieve, and help in their development, through mentoring, coaching and achieving engaging appraisal discussions Demonstrate excellent team skills, embracing the support and expertise of the wider business Demonstrate a detailed understanding of the market trends, client base and competitor dynamics within the Manchester and Leeds region Prioritise work effectively to enable quality of work and wellbeing for self and team Client facing and comfortable in business development Able to handle multiple jobs and manage your own workload Risk-manage through best practice aligned with the Risk Management Guidance protocol Confident and concise communicator both verbally and in writing Package Competitive salary and car allowance Flexible & hybrid working Fee Plus bonus scheme, director bonus scheme, mobile phone & laptop, personal accident cover, private health care (after 6 months), life assurance, 27 days holiday, 1 day charity leave per year and annual wellbeing day. Company contributory pension scheme after 3 months Season ticket loan and cycle scheme on completion of probationary period
Mar 06, 2026
Full time
Regional Director of Project Management - Northern Region An Introduction: Day to day, you will report into the Senior Director in charge of the Manchester Office, but you will also work closely with the Head of Project Management for UK and Ireland on service line specific issues. Working directly with other Senior Directors, the primary focus of the role is to grow the project management service line in the North, by securing work from new and existing clients. As well as working to develop and grow the service line across Manchester and Leeds, you will be working with existing clients on a range of high-profile projects across several sectors, including industrial, office, purpose-built student accommodation and build to rent. My client will leverage these relationships to support the service line growth however the candidate must have their own existing client base to generate fee income. As a commercially focused consultant, you will maintain and further develop client relationships, as well as progressing your own career. The Role: Coordinate business development, marketing, resourcing, and knowledge sharing Champion excellence in service delivery internally; driving improvements to working practices including templates and quality control Advocate and oversee operational and process improvement, promoting innovation and new ways of working Drive and manage consistency and adherence to best practice Promote the business for new and existing clients, supporting marketing as required Identify service line priorities and link back to the service line business plan, update annually Set SMART actions for the team and support delivery, updating progress quarterly Celebrate successes internally and externally Ensure marketing materials are up to date Support the project management community of practice across the business Support the success of each team member and continue to grow and develop all Technology oriented to share information centrally Team leadership and management, including dealing with performance concerns Knowledge Be aware of the latest commercial property challenges technically and commercially Be aware of market trends to inform business direction Identify areas of personal development to enhance performance Be aware of the latest legislation and statutory requirements of the Building Safety Act Accountablities: Manage and drive the clients project management service line within the Manchester and Leeds offices bringing a profile of technical strength and commercial excellent, to complement the existing team. As well as being a hands-on delivery role, you will help develop and deliver against a business plan for project management across the business. Support the management and development of the technical team, to deliver quality project management services to existing and new clients End to end project management delivery Achieving performance targets (fee delivery and business development) Liaise with the Service Hub Leaders across Built Asset, Development and Engineering & Sustainability to align services with strategic goals and performance standards Demonstrate leadership: lead and engage the wider service line group to develop the clients offer. Coach and mentor junior team members to develop their knowledge and confidence Network effectively with existing commercial clients and agreed targets The Candidate: Relevant degree equivalent qualification and MRICS Personable and confident with industry contacts Hands-on high-quality delivery of technical services, demonstrating expertise in project management Gain client trust with regard to commercial confidentiality be a direct contact for instructions Demonstrable ability to influence, lead and respond constructively to challenges Existing project management client base with potential to generate new work and introductions Attain financial targets (2.75 base salary for directors), and support and manage the performance of others Engage with the team to win work and deliver profitability Inspire others to achieve, and help in their development, through mentoring, coaching and achieving engaging appraisal discussions Demonstrate excellent team skills, embracing the support and expertise of the wider business Demonstrate a detailed understanding of the market trends, client base and competitor dynamics within the Manchester and Leeds region Prioritise work effectively to enable quality of work and wellbeing for self and team Client facing and comfortable in business development Able to handle multiple jobs and manage your own workload Risk-manage through best practice aligned with the Risk Management Guidance protocol Confident and concise communicator both verbally and in writing Package Competitive salary and car allowance Flexible & hybrid working Fee Plus bonus scheme, director bonus scheme, mobile phone & laptop, personal accident cover, private health care (after 6 months), life assurance, 27 days holiday, 1 day charity leave per year and annual wellbeing day. Company contributory pension scheme after 3 months Season ticket loan and cycle scheme on completion of probationary period
We're on a mission to make life with a rare condition easier through connection, collaboration and community. About CamRARE We at CamRARE are a well established, well respected charity with a strong track record of impact over the past decade. We exist because there are over 10,000 rare conditions that affect 400 million people globally. Receiving a diagnosis can take years. Most rare diseases have no treatment and often poorly coordinated care. Our goal is to have a strong collective voice to improve services and influence policy so that families affected by rare conditions can access high quality healthcare, find a diagnosis and receive the right treatment or support. About the role We are looking for someone who can: Lead the next chapter of our strategy with the Board, translating ambition into clear priorities and a deliverable plan. Develop and drive a compelling fundraising and income generation strategy, including exploring novel and commercial routes where appropriate. Be the public face and voice of the charity, with the ability to listen deeply to families and communicate their needs with clarity and credibility. Sustain, enhance and grow community support, including improving reach into underserved areas and strengthening what we offer across key life stages. Strengthen and stabilise funding for our research work, including the next phase of our research network platform and services that can generate income from research partners. Build confident, values led leadership across the staff team, with strong emotional intelligence and a people first approach. Who we are looking for We are open minded about background, but we expect you to bring: A strong track record of revenue generation, fundraising and building sustainable income. Strategic leadership capability, with the creativity and judgement to stay focused and avoid diluting impact. Confidence in representing an organisation externally, including public speaking and partnership building. High emotional intelligence and a leadership style that puts people first. Comfort working in a flexible pattern, with regular in person presence at events in Cambridge, London and across the UK (and occasionally Europe). Please click 'Apply on website' to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply. Applications for this role close at 9 a.m. Monday 9th March 2026.
Mar 04, 2026
Full time
We're on a mission to make life with a rare condition easier through connection, collaboration and community. About CamRARE We at CamRARE are a well established, well respected charity with a strong track record of impact over the past decade. We exist because there are over 10,000 rare conditions that affect 400 million people globally. Receiving a diagnosis can take years. Most rare diseases have no treatment and often poorly coordinated care. Our goal is to have a strong collective voice to improve services and influence policy so that families affected by rare conditions can access high quality healthcare, find a diagnosis and receive the right treatment or support. About the role We are looking for someone who can: Lead the next chapter of our strategy with the Board, translating ambition into clear priorities and a deliverable plan. Develop and drive a compelling fundraising and income generation strategy, including exploring novel and commercial routes where appropriate. Be the public face and voice of the charity, with the ability to listen deeply to families and communicate their needs with clarity and credibility. Sustain, enhance and grow community support, including improving reach into underserved areas and strengthening what we offer across key life stages. Strengthen and stabilise funding for our research work, including the next phase of our research network platform and services that can generate income from research partners. Build confident, values led leadership across the staff team, with strong emotional intelligence and a people first approach. Who we are looking for We are open minded about background, but we expect you to bring: A strong track record of revenue generation, fundraising and building sustainable income. Strategic leadership capability, with the creativity and judgement to stay focused and avoid diluting impact. Confidence in representing an organisation externally, including public speaking and partnership building. High emotional intelligence and a leadership style that puts people first. Comfort working in a flexible pattern, with regular in person presence at events in Cambridge, London and across the UK (and occasionally Europe). Please click 'Apply on website' to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply. Applications for this role close at 9 a.m. Monday 9th March 2026.
Are you an experienced finance professional passionate about making a difference in a small but impactful charity? THE ORGANISATION Pet Blood Bank UK is a pioneering charity dedicated to saving lives by providing blood transfusions to dogs across the UK. Based in Dunfermline with operations coast to coast, the organization operates a blood donation network with regional donation sessions and a community-focused approach. Our values-Caring, Pioneering, Real-guide all we do, from donor interactions to financial management. The finance team plays a pivotal role in supporting growth, compliance, and ensuring funds are used effectively to maximise our lifesaving work. Small, dedicated team of around 46 staff with an extensive volunteer network. Focused on veterinary blood banking, supporting medical needs of dogs nationwide. Annual turnover approximately £2.7 million, with continuous growth. Operates under UK charity legislation, adhering to UK GAAP/FRS 102 standards. THE ROLE We are seeking a proactive, qualified Finance Manager to lead our finance department on a Full or Part-time capacity (30-37.5 hours/week), based in Dunfermline with hybrid working. You will act as a senior team member, overseeing all financial activities-month-end management accounts, VAT returns, statutory compliance, payroll, and stakeholder reporting-while supporting strategic development. You will also manage the day-to-day finance and administration teams, including our Finance Assistant and managing remote collaboration with our Customer Services Manager based in Loughborough. Key responsibilities include ensuring accurate financial reporting, cash flow management, coordinating audits, supporting budgets for upcoming projects, and maintaining strong internal controls. You'll have visibility with the senior management and trustees, influencing decisions and ensuring compliance with all regulatory standards. This role offers growth potential, real impact, and the chance to work closely with a passionate team committed to animal welfare. THE IDEAL CANDIDATE Mandatory: Qualified accountant (ACA, ACCA, CIMA, CIPFA) Proficient with Sage 50, Sage Payroll, MS Excel (advanced), and experience with other financial systems like Xero or QuickBooks. Demonstrable experience managing payroll for over 100 employees, including statutory calculations and auto-enrolment. Knowledge of UK GAAP/FRS 102 and charity legislation (OSCR, HMRC). Strong verbal and written communication skills, with a proactive approach. Exceptional organisational skills, ability to prioritise, and work independently. Valid UK driving license, due to occasional travel between offices and sites. Preferred: Experience working within charity or veterinary/animal healthcare sectors. Familiarity with financial control systems, charity fundraising finance, and dashboards such as Power BI. Experience in remote management and stakeholder engagement. Knowledge of internal controls, risk management, and implementing process improvements. Other requirements: Flexibility to work some evenings or weekends for events. Ability to travel up to 25% of the time, mainly between Dunfermline and Loughborough. Commitment to the organisation's values and mission. ON OFFER Competitive salary in the range of £45,000-£55,000 pro-rated for part-time hours, based on experience. Flexible hybrid working arrangement. 30 days annual leave, plus 1 additional day per year of service (up to 5 extra days) Pension scheme - 5% employee contribution, 3% employer contribution Employee Assistance Programme (EAP) Perkbox employee perks and discounts Dog-friendly office (Dunfermline location) If you are looking to combine your finance expertise with a meaningful purpose, and you thrive in a dynamic, values-driven environment, then don't hesitate to apply. Take this chance to help save lives and become a key part of Pet Blood Bank UK. iMultiply is committed to diversity and will promote diversity for all employees, workers and applicants. iMultiply will treat everyone equally and will not discriminate on the grounds of an individual's 'protected characteristic'. If you like the look of this vacancy and think you could perform the role, but, you don't think you meet all the requirements, please DO APPLY for this opportunity. Data shows that certain groups, mainly women and people from Black and Minority communities, are less likely to apply for jobs where they don't meet 100% of role requirements. iMultiply would encourage you to apply for roles where there is room for development and growth.
Mar 03, 2026
Full time
Are you an experienced finance professional passionate about making a difference in a small but impactful charity? THE ORGANISATION Pet Blood Bank UK is a pioneering charity dedicated to saving lives by providing blood transfusions to dogs across the UK. Based in Dunfermline with operations coast to coast, the organization operates a blood donation network with regional donation sessions and a community-focused approach. Our values-Caring, Pioneering, Real-guide all we do, from donor interactions to financial management. The finance team plays a pivotal role in supporting growth, compliance, and ensuring funds are used effectively to maximise our lifesaving work. Small, dedicated team of around 46 staff with an extensive volunteer network. Focused on veterinary blood banking, supporting medical needs of dogs nationwide. Annual turnover approximately £2.7 million, with continuous growth. Operates under UK charity legislation, adhering to UK GAAP/FRS 102 standards. THE ROLE We are seeking a proactive, qualified Finance Manager to lead our finance department on a Full or Part-time capacity (30-37.5 hours/week), based in Dunfermline with hybrid working. You will act as a senior team member, overseeing all financial activities-month-end management accounts, VAT returns, statutory compliance, payroll, and stakeholder reporting-while supporting strategic development. You will also manage the day-to-day finance and administration teams, including our Finance Assistant and managing remote collaboration with our Customer Services Manager based in Loughborough. Key responsibilities include ensuring accurate financial reporting, cash flow management, coordinating audits, supporting budgets for upcoming projects, and maintaining strong internal controls. You'll have visibility with the senior management and trustees, influencing decisions and ensuring compliance with all regulatory standards. This role offers growth potential, real impact, and the chance to work closely with a passionate team committed to animal welfare. THE IDEAL CANDIDATE Mandatory: Qualified accountant (ACA, ACCA, CIMA, CIPFA) Proficient with Sage 50, Sage Payroll, MS Excel (advanced), and experience with other financial systems like Xero or QuickBooks. Demonstrable experience managing payroll for over 100 employees, including statutory calculations and auto-enrolment. Knowledge of UK GAAP/FRS 102 and charity legislation (OSCR, HMRC). Strong verbal and written communication skills, with a proactive approach. Exceptional organisational skills, ability to prioritise, and work independently. Valid UK driving license, due to occasional travel between offices and sites. Preferred: Experience working within charity or veterinary/animal healthcare sectors. Familiarity with financial control systems, charity fundraising finance, and dashboards such as Power BI. Experience in remote management and stakeholder engagement. Knowledge of internal controls, risk management, and implementing process improvements. Other requirements: Flexibility to work some evenings or weekends for events. Ability to travel up to 25% of the time, mainly between Dunfermline and Loughborough. Commitment to the organisation's values and mission. ON OFFER Competitive salary in the range of £45,000-£55,000 pro-rated for part-time hours, based on experience. Flexible hybrid working arrangement. 30 days annual leave, plus 1 additional day per year of service (up to 5 extra days) Pension scheme - 5% employee contribution, 3% employer contribution Employee Assistance Programme (EAP) Perkbox employee perks and discounts Dog-friendly office (Dunfermline location) If you are looking to combine your finance expertise with a meaningful purpose, and you thrive in a dynamic, values-driven environment, then don't hesitate to apply. Take this chance to help save lives and become a key part of Pet Blood Bank UK. iMultiply is committed to diversity and will promote diversity for all employees, workers and applicants. iMultiply will treat everyone equally and will not discriminate on the grounds of an individual's 'protected characteristic'. If you like the look of this vacancy and think you could perform the role, but, you don't think you meet all the requirements, please DO APPLY for this opportunity. Data shows that certain groups, mainly women and people from Black and Minority communities, are less likely to apply for jobs where they don't meet 100% of role requirements. iMultiply would encourage you to apply for roles where there is room for development and growth.
Reporting to: Director of Development Salary: £53,000 - £57,500 Hours: Full Time (35 hours per week) Key Relationships: Director of Development, CEO, COO, Trustees, External Partners Location: Hybrid Overall Purpose The Fundraising Lead will both raise money to support the sustainability of their organisation and contribute to supporting NHS charities to increase their income. The role oversees the day to day operations of both their fundraising activity and their practical support to members. Overall Objectives Lead the strategic development of a simplified individual giving programme focused on donor retention, stewardship, and legacy conversion. Oversee the creation and rollout of scalable, white-label fundraising products or campaigns that enable member charities to increase income and deepen supporter engagement. Oversee and support the development and stewardship of corporate relationships to deliver partnerships in support of their mission. Guide and empower a skilled team to deliver donor-centric fundraising with excellence and empathy. Ensure all fundraising activity is compliant, data-informed, and aligned with their values and strategic priorities, ensuring it complements and doesn t compete with their members. Support a culture of innovation, collaboration, and strategic philanthropy across their organisation and its member network. Key Responsibilities The main duties and responsibilities of the role holder are as outlined below: Their Fundraising Strategy Oversee the shaping of and support the Stewardship Manager on the delivery of a simplified, effective individual giving programme aligned with their strategic priorities, with a focus on the retention and upgrade of existing donors and avoiding competing with their members. Ensure individual donors are regularly engaged and asked for appropriate cash gifts through a light-touch programme. Ensure that legacy messaging is prominent in the donor engagement cycle, to inspire existing donors to consider long-term support, aligned with their gratitude to the NHS, with appropriate pathways offered. Oversee prompt, accurate, and heartfelt thanking processes for all donations. Manage the welcome journey for unsolicited donations, and oversee the cost-effective management of existing commitments for community or events-based activity to ensure a return Lead stewardship for donors giving up to £25,000. Oversee and support the Partnerships & Philanthropy Manager to manage the relationships with selected key corporate relationships, identifying opportunities for partnerships and liaising closely with colleagues to support the development of fundable propositions which benefit their sector and their own organisation. Sector Fundraising Support Champion sector-wide change by equipping member charities with scalable, plug-and-play fundraising products and strategic guidance that enhances their income generation capacity through individual giving, working closely with the engagement team. Oversee the development of support the Products Manager on the rollout of replicable or white-label fundraising products, starting with the roll-out of a lottery and legacy product, and on the development of campaigns (e.g. focused on grateful patients). Oversee and drive the thinking on future fundraising products that will appeal to and benefit their diverse group of member charities. Work closely with the engagement team and other staff to tailor activity in line with segmentation and engagement strategies. Build trusted relationships with member charities, positioning yourself as a knowledgeable and empathetic fundraising expert. Contribute to supporting NHS charities to raise their income, providing advice and guidance 1:1 and through supporting the delivery of member events. Where required support the delivery of paid for consulting support to NHS charities on fundraising Team Leadership & Compliance Lead and motivate the team, providing effective direction in their activities to ensure individual and team objectives are achieved. Deliver the new fundraising programme on budget and on target, and ensure appropriate reporting is delivered to support their governance. Directly line manage the Stewardship Manager, Products Manager and Philanthropy & Partnerships Manager Ensure excellent use of the CRM for donor engagement, reporting, and data management, and ensure the development of efficient systems and process that maximise donor income and satisfaction. Ensure all fundraising activity complies with relevant legislation, including GDPR and the Data Protection Act. Contribute to a culture of strategic philanthropy across the organisation. Other duties Visibly live their values, including their commitment to diversity and inclusion. Carrying out the duties of post in accordance with their policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety. Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard. Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee s skills and abilities whenever reasonably instructed. Competencies Teamwork One charity , working within and across teams Collaborates across teams, ensuring our approach is aligned with their support of members and the segmentation strategies they are pursuing. Builds strong relationships internally, and models a one charity approach. Identifies and creates opportunities to support members, and works with colleagues to identify how to best to deliver support Building trust and respect listen, feedback and learn Provides clear leadership, fostering a strong team and supporting individuals to perform. Models their values through their work, seeking to support colleagues and understand their perspectives. Proactive and adaptable to support the wider work of the organisation as required Responsibility owning your part in their success Takes responsibility for maximising their fundraising return, keeping costs to a minimum. Proactively adjusts their approach to deliver maximum success, and keeps the organisation updated on likely returns Professionalism creating an environment to achieve success Maintains virtual and face to face presence across their organisation and with key supporters and third-party agencies. Takes a learning approach to ensure they continually improve their fundraising Upholds the highest standards of integrity, ethics, and transparency, ensuring we always work within the Fundraising Code Stakeholder focus understanding the needs of their key stakeholders and audiences Passionate about supporting NHS charities and helping them to increase their income. Seeks to understand the needs of NHS charities, shaping their support to maximise their impact in supporting them to raise income Ensures their stewardship and fundraising work does not compete with members. Acumen Sound decision-making Adapts and shapes appeals and campaigns based on learning to deliver success. Identifies and shapes member support around what is most effective PERSON SPECIFICATION Qualifications/Education: Desirable Fundraising Qualification, Chartered Institute of Fundraising, or equivalent Knowledge, Skills and Experience: Essential Demonstrable success in developing and delivering fundraising strategies across a range of disciplines/mediums (e.g. individual giving, legacy, products, corporates) to meet or exceed financial targets. Ability to identify and act on opportunities for innovation in donor engagement and fundraising product development. Entrepreneurial with a high level of motivation and initiative, and a demonstrable desire to succeed and achieve results. A passion for thoughtful, accurate and timely donor stewardship Experience in building credibility with senior external stakeholders and managing relationships with diplomacy Experience managing external relationships with suppliers Strong interpersonal and communication skills. Experience of leading and managing successful teams, providing clear direction and creating a values-based culture Desirable Experience in individual giving or retention programmes Experience in developing corporate partnerships. Experience working within an NHS charity or large health-related fundraising environment. Consulting or advisory experience, or of providing specialist advice Benefits: 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support . click apply for full job details
Mar 03, 2026
Full time
Reporting to: Director of Development Salary: £53,000 - £57,500 Hours: Full Time (35 hours per week) Key Relationships: Director of Development, CEO, COO, Trustees, External Partners Location: Hybrid Overall Purpose The Fundraising Lead will both raise money to support the sustainability of their organisation and contribute to supporting NHS charities to increase their income. The role oversees the day to day operations of both their fundraising activity and their practical support to members. Overall Objectives Lead the strategic development of a simplified individual giving programme focused on donor retention, stewardship, and legacy conversion. Oversee the creation and rollout of scalable, white-label fundraising products or campaigns that enable member charities to increase income and deepen supporter engagement. Oversee and support the development and stewardship of corporate relationships to deliver partnerships in support of their mission. Guide and empower a skilled team to deliver donor-centric fundraising with excellence and empathy. Ensure all fundraising activity is compliant, data-informed, and aligned with their values and strategic priorities, ensuring it complements and doesn t compete with their members. Support a culture of innovation, collaboration, and strategic philanthropy across their organisation and its member network. Key Responsibilities The main duties and responsibilities of the role holder are as outlined below: Their Fundraising Strategy Oversee the shaping of and support the Stewardship Manager on the delivery of a simplified, effective individual giving programme aligned with their strategic priorities, with a focus on the retention and upgrade of existing donors and avoiding competing with their members. Ensure individual donors are regularly engaged and asked for appropriate cash gifts through a light-touch programme. Ensure that legacy messaging is prominent in the donor engagement cycle, to inspire existing donors to consider long-term support, aligned with their gratitude to the NHS, with appropriate pathways offered. Oversee prompt, accurate, and heartfelt thanking processes for all donations. Manage the welcome journey for unsolicited donations, and oversee the cost-effective management of existing commitments for community or events-based activity to ensure a return Lead stewardship for donors giving up to £25,000. Oversee and support the Partnerships & Philanthropy Manager to manage the relationships with selected key corporate relationships, identifying opportunities for partnerships and liaising closely with colleagues to support the development of fundable propositions which benefit their sector and their own organisation. Sector Fundraising Support Champion sector-wide change by equipping member charities with scalable, plug-and-play fundraising products and strategic guidance that enhances their income generation capacity through individual giving, working closely with the engagement team. Oversee the development of support the Products Manager on the rollout of replicable or white-label fundraising products, starting with the roll-out of a lottery and legacy product, and on the development of campaigns (e.g. focused on grateful patients). Oversee and drive the thinking on future fundraising products that will appeal to and benefit their diverse group of member charities. Work closely with the engagement team and other staff to tailor activity in line with segmentation and engagement strategies. Build trusted relationships with member charities, positioning yourself as a knowledgeable and empathetic fundraising expert. Contribute to supporting NHS charities to raise their income, providing advice and guidance 1:1 and through supporting the delivery of member events. Where required support the delivery of paid for consulting support to NHS charities on fundraising Team Leadership & Compliance Lead and motivate the team, providing effective direction in their activities to ensure individual and team objectives are achieved. Deliver the new fundraising programme on budget and on target, and ensure appropriate reporting is delivered to support their governance. Directly line manage the Stewardship Manager, Products Manager and Philanthropy & Partnerships Manager Ensure excellent use of the CRM for donor engagement, reporting, and data management, and ensure the development of efficient systems and process that maximise donor income and satisfaction. Ensure all fundraising activity complies with relevant legislation, including GDPR and the Data Protection Act. Contribute to a culture of strategic philanthropy across the organisation. Other duties Visibly live their values, including their commitment to diversity and inclusion. Carrying out the duties of post in accordance with their policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety. Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard. Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee s skills and abilities whenever reasonably instructed. Competencies Teamwork One charity , working within and across teams Collaborates across teams, ensuring our approach is aligned with their support of members and the segmentation strategies they are pursuing. Builds strong relationships internally, and models a one charity approach. Identifies and creates opportunities to support members, and works with colleagues to identify how to best to deliver support Building trust and respect listen, feedback and learn Provides clear leadership, fostering a strong team and supporting individuals to perform. Models their values through their work, seeking to support colleagues and understand their perspectives. Proactive and adaptable to support the wider work of the organisation as required Responsibility owning your part in their success Takes responsibility for maximising their fundraising return, keeping costs to a minimum. Proactively adjusts their approach to deliver maximum success, and keeps the organisation updated on likely returns Professionalism creating an environment to achieve success Maintains virtual and face to face presence across their organisation and with key supporters and third-party agencies. Takes a learning approach to ensure they continually improve their fundraising Upholds the highest standards of integrity, ethics, and transparency, ensuring we always work within the Fundraising Code Stakeholder focus understanding the needs of their key stakeholders and audiences Passionate about supporting NHS charities and helping them to increase their income. Seeks to understand the needs of NHS charities, shaping their support to maximise their impact in supporting them to raise income Ensures their stewardship and fundraising work does not compete with members. Acumen Sound decision-making Adapts and shapes appeals and campaigns based on learning to deliver success. Identifies and shapes member support around what is most effective PERSON SPECIFICATION Qualifications/Education: Desirable Fundraising Qualification, Chartered Institute of Fundraising, or equivalent Knowledge, Skills and Experience: Essential Demonstrable success in developing and delivering fundraising strategies across a range of disciplines/mediums (e.g. individual giving, legacy, products, corporates) to meet or exceed financial targets. Ability to identify and act on opportunities for innovation in donor engagement and fundraising product development. Entrepreneurial with a high level of motivation and initiative, and a demonstrable desire to succeed and achieve results. A passion for thoughtful, accurate and timely donor stewardship Experience in building credibility with senior external stakeholders and managing relationships with diplomacy Experience managing external relationships with suppliers Strong interpersonal and communication skills. Experience of leading and managing successful teams, providing clear direction and creating a values-based culture Desirable Experience in individual giving or retention programmes Experience in developing corporate partnerships. Experience working within an NHS charity or large health-related fundraising environment. Consulting or advisory experience, or of providing specialist advice Benefits: 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support . click apply for full job details
Skill Band: Front Office Location: London Type: Permanent Date Posted: 25 Feb 2026 Director - Fixed Income and Currencies Origination LATAM About the job Reporting to the Head of FIs and SOEs, the Director FIC Origination will lead business development and client revenue growth across Latin America. This is a senior origination role requiring extensive experience in structured and flow solutions, a proven LATAM network, and the ability to deliver high-impact client outcomes. The Role will collaborate closely with Structuring, Trading, Legal and Support functions to design and execute products across ICBCS's full capability set. This position is a Certified Function under the SMCR regime and must adhere to the highest standards of conduct What you'll be doing Originate and execute transactions across LATAM aligned with ICBCS' strategy and product suite. Lead client relationship development with sovereign, corporate, and financial institution clients. Coordinate and deliver transaction materials (detailed memoranda, analysis, and presentations). Apply financial, economic, quantitative, and qualitative analysis to evaluate structured and local market opportunities. Coordinate effectively with internal stakeholders across products, geographies, and functions. Develop sophisticated financial models and analytical frameworks. Maintain clear reporting to senior management and document ongoing engagement. What you'll need to be successful We're looking for the following skills and experience. If you don't have all of these but think you could be a good fit for the role, get in touch. Emerging Markets Expertise: Deep experience in Latin American markets with a strong institutional and sovereign network. Product Mastery: Track record of successful execution of FIC and structured financing solutions. Strategic Execution: Ability to scale business while keeping disciplined risk judgement. Cultural Agility: Experience operating across global hubs Ability to obtain and maintain relevant regulatory certifications. Global Markets, with senior exposure to LATAM. Strong experience originating and executing structured finance and EM sovereign/FI transactions. Strong risk management credentials within a three lines of defence model. Demonstrated ability to leverage technology, data, and emerging AI tools to enhance execution and risk management Professional fluency in Spanish and/or Portuguese is required for the nature of the position Proven ability to navigate cross-border teams Why should you join us? ICBC Standard Bank Plc (ICBCS) is a leading financial markets and commodities bank, driven to deliver the right outcomes for our stakeholders, clients, counterparties and markets. We benefit from a unique Chinese and African parentage and an unrivalled global network and expertise. We're headquartered in London, with operations in Shanghai, Singapore and New York. We're a diverse and close-knit global team. We put people first, giving talented, self-driven professionals the flexibility, rewards and freedom to grow their expertise and realise their potential. Our vison statement, "Be Yourself, Succeed Together" underpins our drive for an open and transparent culture which values difference, enabling everyone to thrive whilst being themselves. We have an active E, D&I forum and we're growing other employee network groups, including for women and neurodiversity. We're committed to the principle of equal opportunities. All applicants will be treated equally and will be considered on their merits and skills without discrimination. What's in it for you? Financial market-based pay based on skills and experience, discretionary annual bonus, pension contribution 10% (employee contribution 5%), travel insurance, life assurance and income replacement insurance. Hybrid working the option to work remotely up to two days per week, depending on the role. Family - 6 months fully paid maternity leave and enhanced shared parental leave. Coaching for family leave returners and access to emergency care via My Family Care. Miscarriage and menopause policies. Wellbeing - private medical insurance, Bike2Work scheme, health and fitness subsidy, holiday exchange and an Employee Assistance Programme. Community paid volunteering leave and Give As You Earn scheme. Vibrant CSR and engagement forums and fundraising for our charity partners. Development a suite of opportunities to build the skills you need to excel in your role If you're excited about becoming part of our team, get in touch. We'd love to hear from you! ICBCS has appointed Robert Walters Outsourcing (RWO) to manage its recruitment process and Preferred Supplier List (PSL). Unsolicited CVs sent directly to ICBCS or its staff from non-PSL agencies will not be accepted and no fees will be paid for such submissions.
Mar 02, 2026
Full time
Skill Band: Front Office Location: London Type: Permanent Date Posted: 25 Feb 2026 Director - Fixed Income and Currencies Origination LATAM About the job Reporting to the Head of FIs and SOEs, the Director FIC Origination will lead business development and client revenue growth across Latin America. This is a senior origination role requiring extensive experience in structured and flow solutions, a proven LATAM network, and the ability to deliver high-impact client outcomes. The Role will collaborate closely with Structuring, Trading, Legal and Support functions to design and execute products across ICBCS's full capability set. This position is a Certified Function under the SMCR regime and must adhere to the highest standards of conduct What you'll be doing Originate and execute transactions across LATAM aligned with ICBCS' strategy and product suite. Lead client relationship development with sovereign, corporate, and financial institution clients. Coordinate and deliver transaction materials (detailed memoranda, analysis, and presentations). Apply financial, economic, quantitative, and qualitative analysis to evaluate structured and local market opportunities. Coordinate effectively with internal stakeholders across products, geographies, and functions. Develop sophisticated financial models and analytical frameworks. Maintain clear reporting to senior management and document ongoing engagement. What you'll need to be successful We're looking for the following skills and experience. If you don't have all of these but think you could be a good fit for the role, get in touch. Emerging Markets Expertise: Deep experience in Latin American markets with a strong institutional and sovereign network. Product Mastery: Track record of successful execution of FIC and structured financing solutions. Strategic Execution: Ability to scale business while keeping disciplined risk judgement. Cultural Agility: Experience operating across global hubs Ability to obtain and maintain relevant regulatory certifications. Global Markets, with senior exposure to LATAM. Strong experience originating and executing structured finance and EM sovereign/FI transactions. Strong risk management credentials within a three lines of defence model. Demonstrated ability to leverage technology, data, and emerging AI tools to enhance execution and risk management Professional fluency in Spanish and/or Portuguese is required for the nature of the position Proven ability to navigate cross-border teams Why should you join us? ICBC Standard Bank Plc (ICBCS) is a leading financial markets and commodities bank, driven to deliver the right outcomes for our stakeholders, clients, counterparties and markets. We benefit from a unique Chinese and African parentage and an unrivalled global network and expertise. We're headquartered in London, with operations in Shanghai, Singapore and New York. We're a diverse and close-knit global team. We put people first, giving talented, self-driven professionals the flexibility, rewards and freedom to grow their expertise and realise their potential. Our vison statement, "Be Yourself, Succeed Together" underpins our drive for an open and transparent culture which values difference, enabling everyone to thrive whilst being themselves. We have an active E, D&I forum and we're growing other employee network groups, including for women and neurodiversity. We're committed to the principle of equal opportunities. All applicants will be treated equally and will be considered on their merits and skills without discrimination. What's in it for you? Financial market-based pay based on skills and experience, discretionary annual bonus, pension contribution 10% (employee contribution 5%), travel insurance, life assurance and income replacement insurance. Hybrid working the option to work remotely up to two days per week, depending on the role. Family - 6 months fully paid maternity leave and enhanced shared parental leave. Coaching for family leave returners and access to emergency care via My Family Care. Miscarriage and menopause policies. Wellbeing - private medical insurance, Bike2Work scheme, health and fitness subsidy, holiday exchange and an Employee Assistance Programme. Community paid volunteering leave and Give As You Earn scheme. Vibrant CSR and engagement forums and fundraising for our charity partners. Development a suite of opportunities to build the skills you need to excel in your role If you're excited about becoming part of our team, get in touch. We'd love to hear from you! ICBCS has appointed Robert Walters Outsourcing (RWO) to manage its recruitment process and Preferred Supplier List (PSL). Unsolicited CVs sent directly to ICBCS or its staff from non-PSL agencies will not be accepted and no fees will be paid for such submissions.
Finance Manager Are you ready to make a meaningful difference while advancing your financial management career? As a Finance Manager (Part-Time), you will oversee the financial health of a dedicated charity, supporting vital services for the community. This 15-month fixed-term maternity cover contract offers a rewarding opportunity to influence strategic decisions and ensure compliance, all within a flexible working environment. Finance Manager Responsibilities This position will involve, but will not be limited to: Leading the charity organisation's financial planning, budgeting, and forecasting to support long-term sustainability and growth. Overseeing day-to-day financial operations, including bookkeeping, payroll liaison, and reconciling wages and pay deductions. Managing and developing the Finance Assistant, providing leadership and guidance on financial processes. Preparing management reports and presenting financial insights to the Board of Trustees on a six-weekly cycle to inform strategic decisions. Ensuring compliance with UK financial regulations and reporting standards. Coordinating external audits and liaising with auditors to maintain transparency and uphold best practices. Monitoring grant income and expenditure, ensuring proper allocation and reporting for funding compliance. Finance Manager Rewards Competitive pro-rated salary, reflecting your expertise and contribution. Flexible working arrangements, with two days a week onsite. 25 days annual leave plus bank holidays, encouraging work-life balance. Free onsite parking and access to a well-equipped, open-plan office with complimentary snacks, tea, and coffee. Opportunity to work for a charity dedicated to making a real difference in people's lives. Supportive environment focused on professional development and long-term impact. The Company This is a reputable charity committed to delivering exceptional services. With a strong reputation, they are a leading provider across Oxfordshire and Berkshire regions. The organisation values compassion, inclusivity, and professionalism, fostering a culture where every team member can thrive and contribute to positive change. Their dedicated staff and tailored services focus on empowering individuals and strengthening community bonds, making this a truly rewarding place to work. Finance Manager Experience Essentials Proven experience in financial management within a regulated environment, ideally within a charity. Fully qualified accountant (ACA, ACCA, CIMA, or equivalent); part-qualified candidates will also be considered. Familiarity with Xero and IRIS financial systems. Strong knowledge of UK financial regulations, reporting standards, and grant management. Experience in budgeting, forecasting, and financial planning, with a track record of delivering management reports and stakeholder presentations. Leadership experience, including managing a team or supervising financial staff. Familiarity with audit processes and liaising with external auditors. Hands-on experience with payroll, wages, and pay deductions reconciliation. Location This role offers a flexible work arrangement, with access to transport links and free onsite parking, making commuting straightforward. The organisation encourages a balanced approach to work and community engagement, supporting your well-being and professional growth. The role is based in East Oxford. You must live within easy commuting distance and be able to be in the office a minimum of 2 days per week. This role will require you to work 22.5 hours per week. Action If you would like to find out more about this excellent opportunity, and can start work immediately and commit to the duration of this maternity cover contract, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Feb 27, 2026
Contractor
Finance Manager Are you ready to make a meaningful difference while advancing your financial management career? As a Finance Manager (Part-Time), you will oversee the financial health of a dedicated charity, supporting vital services for the community. This 15-month fixed-term maternity cover contract offers a rewarding opportunity to influence strategic decisions and ensure compliance, all within a flexible working environment. Finance Manager Responsibilities This position will involve, but will not be limited to: Leading the charity organisation's financial planning, budgeting, and forecasting to support long-term sustainability and growth. Overseeing day-to-day financial operations, including bookkeeping, payroll liaison, and reconciling wages and pay deductions. Managing and developing the Finance Assistant, providing leadership and guidance on financial processes. Preparing management reports and presenting financial insights to the Board of Trustees on a six-weekly cycle to inform strategic decisions. Ensuring compliance with UK financial regulations and reporting standards. Coordinating external audits and liaising with auditors to maintain transparency and uphold best practices. Monitoring grant income and expenditure, ensuring proper allocation and reporting for funding compliance. Finance Manager Rewards Competitive pro-rated salary, reflecting your expertise and contribution. Flexible working arrangements, with two days a week onsite. 25 days annual leave plus bank holidays, encouraging work-life balance. Free onsite parking and access to a well-equipped, open-plan office with complimentary snacks, tea, and coffee. Opportunity to work for a charity dedicated to making a real difference in people's lives. Supportive environment focused on professional development and long-term impact. The Company This is a reputable charity committed to delivering exceptional services. With a strong reputation, they are a leading provider across Oxfordshire and Berkshire regions. The organisation values compassion, inclusivity, and professionalism, fostering a culture where every team member can thrive and contribute to positive change. Their dedicated staff and tailored services focus on empowering individuals and strengthening community bonds, making this a truly rewarding place to work. Finance Manager Experience Essentials Proven experience in financial management within a regulated environment, ideally within a charity. Fully qualified accountant (ACA, ACCA, CIMA, or equivalent); part-qualified candidates will also be considered. Familiarity with Xero and IRIS financial systems. Strong knowledge of UK financial regulations, reporting standards, and grant management. Experience in budgeting, forecasting, and financial planning, with a track record of delivering management reports and stakeholder presentations. Leadership experience, including managing a team or supervising financial staff. Familiarity with audit processes and liaising with external auditors. Hands-on experience with payroll, wages, and pay deductions reconciliation. Location This role offers a flexible work arrangement, with access to transport links and free onsite parking, making commuting straightforward. The organisation encourages a balanced approach to work and community engagement, supporting your well-being and professional growth. The role is based in East Oxford. You must live within easy commuting distance and be able to be in the office a minimum of 2 days per week. This role will require you to work 22.5 hours per week. Action If you would like to find out more about this excellent opportunity, and can start work immediately and commit to the duration of this maternity cover contract, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Overview WE'RE SLEEK. IT'S GOOD TO MEET YOU. Founded in 2013 by Jennifer Davidson, we're an independently owned experience partner delivering world class events and experiences for some of the biggest brands, across the globe. We partner with forward-thinking, ambitious clients to create impact - whether for a product roadshow, a reimagined B2B conference, a global car launch, or a major industry exhibition. Our ambition is simple: to create human-first experiences that build communities, fuel innovation, spark collaboration, and unlock new opportunities for our clients. Our approach has earned us places on both The Sunday Times 100 Fastest Growing Company List () and the Business Leader Growth 500 list in 2025. We're also proud to be recognised as a 2025 Sunday Times and Campaign "Best Place to Work". These accolades reflect something we nurture; building success without compromising on people, purpose or standards. We call it 'growth without compromise'. WHO WE ARE Sleek is defined by a people-before-profit mindset. We celebrate individuality, set high standards and believe purposeful leadership and exceptional work go hand in hand. Everyone here is self-motivated, curious and committed to growing, regardless of seniority. We value people who take ownership, solve problems willingly, act on feedback, and are comfortable operating in a fast-moving, high-standards environment. Based in Wimbledon, our HQ is a bright, modern and collaborative space where people genuinely enjoy spending time sharing ideas, playlists, lunch breaks and visits from the office dogs. Being proudly OfficeByDesign, we work from our HQ four days a week with one work-from-home day, plus flexible core hours. This pattern is central to how we work. We know we learn and perform better when we're together - after all, our business is about bringing people together. Our structure has been consciously designed to enable growth and invest heavily in team development. You'll find Sleek a welcoming place for everyone, from those starting their careers to experienced specialists. We're committed to creating a community where you can do your best work and realise your potential. We also expect and welcome candidates from all backgrounds and are here to make reasonable adjustments throughout the interview process where needed - just let us know. Role Overview Our Client Experience Director is a senior role responsible for owning the end-to-end client journey, ensuring a consistent, high-quality experience that drives Sleek's commercial, strategic, and growth objectives. Combining strategic leadership with strong commercial acumen, the role oversees both the development of new business and the long-term success, retention, and expansion of existing client accounts. Reporting to the Chief Marketing Officer (CMO), you will lead strategically across your accounts, set and uphold standards, and act as Sleek's senior client ambassador. Working closely with growth, central services, and delivery teams, you will ensure client objectives are achieved, Sleek's reputation for excellence is strengthened, and commercial targets are met. You will also act as the senior escalation point for client issues when required. Responsibilities STRATEGIC ACCOUNT LEADERSHIP Own senior client relationships, long-term objectives, and commercial outcomes across assigned accounts, aligned with Sleek's wider client and growth strategy. Develop and deliver account plans that drive long-term value, retention, and growth. Lead strategic account reviews, using performance data and insights to identify opportunities for improvement and expansion. Represent Sleek at senior client meetings and key industry or client events as a brand ambassador. Drive innovation in client experience, ensuring Sleek remains ahead of industry trends and best practice. CLIENT EXPERIENCE & RELATIONSHIP MANAGEMENT Build and maintain trusted, senior-level client relationships, operating as a strategic advisor and primary escalation point. Maintain a deep understanding of each client's business, objectives, and success criteria. Oversee the full client journey, from onboarding through delivery and retention, ensuring a seamless and personalised experience. Personally lead key client satisfaction interviews and ensure feedback is actioned to improve future performance. NEW BUSINESS & ACCOUNT GROWTH Lead on written RFIs (organic and net new, where assigned) and act as senior client liaison during pitch processes, up to and including successful handover to delivery teams (although often net new clients will remain in your portfolio). Onboard new clients, ensuring commercial terms, expectations, and ways of working are clearly established. Identify and pursue organic growth opportunities within existing accounts, aiming to meet targets where and when they are set. COMMERCIAL & FINANCIAL OVERSIGHT Oversee forecasting, financial planning, and commercial reporting for client accounts (via Growth Manager), balancing service excellence with profitability. Lead client negotiations on contracts, KPIs, scopes, and reporting requirements. Monitor and report on account performance, retention, and growth, contributing to Board and KPI reporting. DELIVERY OVERSIGHT & OPERATIONAL EXCELLENCE Ensure projects are set up for success with clear objectives, agreed scopes, realistic budgets, and aligned delivery teams. Maintain visibility of project progress and intervene to resolve risks, challenges, or client concerns when required. Ensure consistent use of Sleek's evaluation framework to define and measure success across projects. Attend post-project debriefs to capture learnings and improve future delivery. Collaborate with marketing to ensure timely development of case studies and supporting assets. DATA, MEASUREMENT & COMPLIANCE Ensure client data, reporting, and compliance requirements are maintained within Sleek systems (e.g. GM). Define success metrics, analyse performance data, and use insights to drive continuous improvement in client experience. In collaboration with the future COO, ensure compliance with procurement and governance expectations for large and multinational clients. OTHER Support and deliver internal training to embed a client-centric mindset and strengthen commercial and relationship management capability. Develop an understanding of team skillsets and recommend team compositions aligned to client needs. Proven track record of managing multiple client accounts in a service business, preferably with agency experience and a broad portfolio of clients A demonstrable understanding of, and creative approach to, client satisfaction, personalisation techniques and effective and enduring relationship management. Solid commercial reporting experience across a fast-paced portfolio of accounts with evidence of account growth and retention success. Dynamic approach with the ability to analyse a client's needs and adapt accordingly. Experience of delivering exceptional service to detail-oriented clients in a deadline-driven environment. Capable of process origination and rollout. A high level of communications skills with experience in C-Suite stakeholder liaison. An natural networker who can spot opportunities and reach the right audience effectively and secure internal client referrals. Ability to deliver engaging presentations and bring the creativity, values and work of Sleek to life. Literate in procurement practices and compliance expectations for large, multinational corporate clients Strong track record of successfully guiding project teams, including leading high-performing pitch teams Benefits Our benefits were created by Team Sleek to ensure they appeal to a wide range of individuals. Here is a taster of the types of things they include; 27 days holiday (plus UK public holidays). Additional days holiday for each year of service (capped at 3) Week-day birthdays off Charity day Pay Day early finish Fridays (15:00) Standard Pension Plan Fitness membership or gym contribution Tech scheme, cycle to work scheme, EV scheme Private health care (after 1 year's service) Learning and development programmes, including the Sleek Academy, new joiner buddies, and external coaching programme Company social events inc. weekly office drinks and annual company offsite Opportunity to experience new destinations through Fam Trips
Feb 17, 2026
Full time
Overview WE'RE SLEEK. IT'S GOOD TO MEET YOU. Founded in 2013 by Jennifer Davidson, we're an independently owned experience partner delivering world class events and experiences for some of the biggest brands, across the globe. We partner with forward-thinking, ambitious clients to create impact - whether for a product roadshow, a reimagined B2B conference, a global car launch, or a major industry exhibition. Our ambition is simple: to create human-first experiences that build communities, fuel innovation, spark collaboration, and unlock new opportunities for our clients. Our approach has earned us places on both The Sunday Times 100 Fastest Growing Company List () and the Business Leader Growth 500 list in 2025. We're also proud to be recognised as a 2025 Sunday Times and Campaign "Best Place to Work". These accolades reflect something we nurture; building success without compromising on people, purpose or standards. We call it 'growth without compromise'. WHO WE ARE Sleek is defined by a people-before-profit mindset. We celebrate individuality, set high standards and believe purposeful leadership and exceptional work go hand in hand. Everyone here is self-motivated, curious and committed to growing, regardless of seniority. We value people who take ownership, solve problems willingly, act on feedback, and are comfortable operating in a fast-moving, high-standards environment. Based in Wimbledon, our HQ is a bright, modern and collaborative space where people genuinely enjoy spending time sharing ideas, playlists, lunch breaks and visits from the office dogs. Being proudly OfficeByDesign, we work from our HQ four days a week with one work-from-home day, plus flexible core hours. This pattern is central to how we work. We know we learn and perform better when we're together - after all, our business is about bringing people together. Our structure has been consciously designed to enable growth and invest heavily in team development. You'll find Sleek a welcoming place for everyone, from those starting their careers to experienced specialists. We're committed to creating a community where you can do your best work and realise your potential. We also expect and welcome candidates from all backgrounds and are here to make reasonable adjustments throughout the interview process where needed - just let us know. Role Overview Our Client Experience Director is a senior role responsible for owning the end-to-end client journey, ensuring a consistent, high-quality experience that drives Sleek's commercial, strategic, and growth objectives. Combining strategic leadership with strong commercial acumen, the role oversees both the development of new business and the long-term success, retention, and expansion of existing client accounts. Reporting to the Chief Marketing Officer (CMO), you will lead strategically across your accounts, set and uphold standards, and act as Sleek's senior client ambassador. Working closely with growth, central services, and delivery teams, you will ensure client objectives are achieved, Sleek's reputation for excellence is strengthened, and commercial targets are met. You will also act as the senior escalation point for client issues when required. Responsibilities STRATEGIC ACCOUNT LEADERSHIP Own senior client relationships, long-term objectives, and commercial outcomes across assigned accounts, aligned with Sleek's wider client and growth strategy. Develop and deliver account plans that drive long-term value, retention, and growth. Lead strategic account reviews, using performance data and insights to identify opportunities for improvement and expansion. Represent Sleek at senior client meetings and key industry or client events as a brand ambassador. Drive innovation in client experience, ensuring Sleek remains ahead of industry trends and best practice. CLIENT EXPERIENCE & RELATIONSHIP MANAGEMENT Build and maintain trusted, senior-level client relationships, operating as a strategic advisor and primary escalation point. Maintain a deep understanding of each client's business, objectives, and success criteria. Oversee the full client journey, from onboarding through delivery and retention, ensuring a seamless and personalised experience. Personally lead key client satisfaction interviews and ensure feedback is actioned to improve future performance. NEW BUSINESS & ACCOUNT GROWTH Lead on written RFIs (organic and net new, where assigned) and act as senior client liaison during pitch processes, up to and including successful handover to delivery teams (although often net new clients will remain in your portfolio). Onboard new clients, ensuring commercial terms, expectations, and ways of working are clearly established. Identify and pursue organic growth opportunities within existing accounts, aiming to meet targets where and when they are set. COMMERCIAL & FINANCIAL OVERSIGHT Oversee forecasting, financial planning, and commercial reporting for client accounts (via Growth Manager), balancing service excellence with profitability. Lead client negotiations on contracts, KPIs, scopes, and reporting requirements. Monitor and report on account performance, retention, and growth, contributing to Board and KPI reporting. DELIVERY OVERSIGHT & OPERATIONAL EXCELLENCE Ensure projects are set up for success with clear objectives, agreed scopes, realistic budgets, and aligned delivery teams. Maintain visibility of project progress and intervene to resolve risks, challenges, or client concerns when required. Ensure consistent use of Sleek's evaluation framework to define and measure success across projects. Attend post-project debriefs to capture learnings and improve future delivery. Collaborate with marketing to ensure timely development of case studies and supporting assets. DATA, MEASUREMENT & COMPLIANCE Ensure client data, reporting, and compliance requirements are maintained within Sleek systems (e.g. GM). Define success metrics, analyse performance data, and use insights to drive continuous improvement in client experience. In collaboration with the future COO, ensure compliance with procurement and governance expectations for large and multinational clients. OTHER Support and deliver internal training to embed a client-centric mindset and strengthen commercial and relationship management capability. Develop an understanding of team skillsets and recommend team compositions aligned to client needs. Proven track record of managing multiple client accounts in a service business, preferably with agency experience and a broad portfolio of clients A demonstrable understanding of, and creative approach to, client satisfaction, personalisation techniques and effective and enduring relationship management. Solid commercial reporting experience across a fast-paced portfolio of accounts with evidence of account growth and retention success. Dynamic approach with the ability to analyse a client's needs and adapt accordingly. Experience of delivering exceptional service to detail-oriented clients in a deadline-driven environment. Capable of process origination and rollout. A high level of communications skills with experience in C-Suite stakeholder liaison. An natural networker who can spot opportunities and reach the right audience effectively and secure internal client referrals. Ability to deliver engaging presentations and bring the creativity, values and work of Sleek to life. Literate in procurement practices and compliance expectations for large, multinational corporate clients Strong track record of successfully guiding project teams, including leading high-performing pitch teams Benefits Our benefits were created by Team Sleek to ensure they appeal to a wide range of individuals. Here is a taster of the types of things they include; 27 days holiday (plus UK public holidays). Additional days holiday for each year of service (capped at 3) Week-day birthdays off Charity day Pay Day early finish Fridays (15:00) Standard Pension Plan Fitness membership or gym contribution Tech scheme, cycle to work scheme, EV scheme Private health care (after 1 year's service) Learning and development programmes, including the Sleek Academy, new joiner buddies, and external coaching programme Company social events inc. weekly office drinks and annual company offsite Opportunity to experience new destinations through Fam Trips
Overview WE'RE SLEEK. IT'S GOOD TO MEET YOU. Founded in 2013 by Jennifer Davidson, we're an independently owned experience partner delivering world class events and experiences for some of the biggest brands, across the globe. We partner with forward-thinking, ambitious clients to create impact - whether for a product roadshow, a reimagined B2B conference, a global car launch, or a major industry exhibition. Our ambition is simple: to create human-first experiences that build communities, fuel innovation, spark collaboration, and unlock new opportunities for our clients. Our approach has earned us places on both The Sunday Times 100 Fastest Growing Company List () and the Business Leader Growth 500 list in 2025. We're also proud to be recognised as a 2025 Sunday Times and Campaign "Best Place to Work". These accolades reflect something we nurture; building success without compromising on people, purpose or standards. We call it 'growth without compromise'. WHO WE ARE Sleek is defined by a people-before-profit mindset. We celebrate individuality, set high standards and believe purposeful leadership and exceptional work go hand in hand. Everyone here is self-motivated, curious and committed to growing, regardless of seniority. We value people who take ownership, solve problems willingly, act on feedback, and are comfortable operating in a fast-moving, high-standards environment. Based in Wimbledon, our HQ is a bright, modern and collaborative space where people genuinely enjoy spending time sharing ideas, playlists, lunch breaks and visits from the office dogs. Being proudly OfficeByDesign, we work from our HQ four days a week with one work-from-home day, plus flexible core hours. This pattern is central to how we work. We know we learn and perform better when we're together - after all, our business is about bringing people together. Our structure has been consciously designed to enable growth and invest heavily in team development. You'll find Sleek a welcoming place for everyone, from those starting their careers to experienced specialists. We're committed to creating a community where you can do your best work and realise your potential. We also expect and welcome candidates from all backgrounds and are here to make reasonable adjustments throughout the interview process where needed - just let us know. Role Overview Our Client Experience Director is a senior role responsible for owning the end-to-end client journey, ensuring a consistent, high-quality experience that drives Sleek's commercial, strategic, and growth objectives. Combining strategic leadership with strong commercial acumen, the role oversees both the development of new business and the long-term success, retention, and expansion of existing client accounts. Reporting to the Chief Marketing Officer (CMO), you will lead strategically across your accounts, set and uphold standards, and act as Sleek's senior client ambassador. Working closely with growth, central services, and delivery teams, you will ensure client objectives are achieved, Sleek's reputation for excellence is strengthened, and commercial targets are met. You will also act as the senior escalation point for client issues when required. Responsibilities STRATEGIC ACCOUNT LEADERSHIP Own senior client relationships, long-term objectives, and commercial outcomes across assigned accounts, aligned with Sleek's wider client and growth strategy. Develop and deliver account plans that drive long-term value, retention, and growth. Lead strategic account reviews, using performance data and insights to identify opportunities for improvement and expansion. Represent Sleek at senior client meetings and key industry or client events as a brand ambassador. Drive innovation in client experience, ensuring Sleek remains ahead of industry trends and best practice. CLIENT EXPERIENCE & RELATIONSHIP MANAGEMENT Build and maintain trusted, senior-level client relationships, operating as a strategic advisor and primary escalation point. Maintain a deep understanding of each client's business, objectives, and success criteria. Oversee the full client journey, from onboarding through delivery and retention, ensuring a seamless and personalised experience. Personally lead key client satisfaction interviews and ensure feedback is actioned to improve future performance. NEW BUSINESS & ACCOUNT GROWTH Lead on written RFIs (organic and net new, where assigned) and act as senior client liaison during pitch processes, up to and including successful handover to delivery teams (although often net new clients will remain in your portfolio). Onboard new clients, ensuring commercial terms, expectations, and ways of working are clearly established. Identify and pursue organic growth opportunities within existing accounts, aiming to meet targets where and when they are set. COMMERCIAL & FINANCIAL OVERSIGHT Oversee forecasting, financial planning, and commercial reporting for client accounts (via Growth Manager), balancing service excellence with profitability. Lead client negotiations on contracts, KPIs, scopes, and reporting requirements. Monitor and report on account performance, retention, and growth, contributing to Board and KPI reporting. DELIVERY OVERSIGHT & OPERATIONAL EXCELLENCE Ensure projects are set up for success with clear objectives, agreed scopes, realistic budgets, and aligned delivery teams. Maintain visibility of project progress and intervene to resolve risks, challenges, or client concerns when required. Ensure consistent use of Sleek's evaluation framework to define and measure success across projects. Attend post-project debriefs to capture learnings and improve future delivery. Collaborate with marketing to ensure timely development of case studies and supporting assets. DATA, MEASUREMENT & COMPLIANCE Ensure client data, reporting, and compliance requirements are maintained within Sleek systems (e.g. GM). Define success metrics, analyse performance data, and use insights to drive continuous improvement in client experience. In collaboration with the future COO, ensure compliance with procurement and governance expectations for large and multinational clients. OTHER Support and deliver internal training to embed a client-centric mindset and strengthen commercial and relationship management capability. Develop an understanding of team skillsets and recommend team compositions aligned to client needs. Proven track record of managing multiple client accounts in a service business, preferably with agency experience and a broad portfolio of clients A demonstrable understanding of, and creative approach to, client satisfaction, personalisation techniques and effective and enduring relationship management. Solid commercial reporting experience across a fast-paced portfolio of accounts with evidence of account growth and retention success. Dynamic approach with the ability to analyse a client's needs and adapt accordingly. Experience of delivering exceptional service to detail-oriented clients in a deadline-driven environment. Capable of process origination and rollout. A high level of communications skills with experience in C-Suite stakeholder liaison. An natural networker who can spot opportunities and reach the right audience effectively and secure internal client referrals. Ability to deliver engaging presentations and bring the creativity, values and work of Sleek to life. Literate in procurement practices and compliance expectations for large, multinational corporate clients Strong track record of successfully guiding project teams, including leading high-performing pitch teams Benefits Our benefits were created by Team Sleek to ensure they appeal to a wide range of individuals. Here is a taster of the types of things they include; 27 days holiday (plus UK public holidays). Additional days holiday for each year of service (capped at 3) Week-day birthdays off Charity day Pay Day early finish Fridays (15:00) Standard Pension Plan Fitness membership or gym contribution Tech scheme, cycle to work scheme, EV scheme Private health care (after 1 year's service) Learning and development programmes, including the Sleek Academy, new joiner buddies, and external coaching programme Company social events inc. weekly office drinks and annual company offsite Opportunity to experience new destinations through Fam Trips
Feb 16, 2026
Full time
Overview WE'RE SLEEK. IT'S GOOD TO MEET YOU. Founded in 2013 by Jennifer Davidson, we're an independently owned experience partner delivering world class events and experiences for some of the biggest brands, across the globe. We partner with forward-thinking, ambitious clients to create impact - whether for a product roadshow, a reimagined B2B conference, a global car launch, or a major industry exhibition. Our ambition is simple: to create human-first experiences that build communities, fuel innovation, spark collaboration, and unlock new opportunities for our clients. Our approach has earned us places on both The Sunday Times 100 Fastest Growing Company List () and the Business Leader Growth 500 list in 2025. We're also proud to be recognised as a 2025 Sunday Times and Campaign "Best Place to Work". These accolades reflect something we nurture; building success without compromising on people, purpose or standards. We call it 'growth without compromise'. WHO WE ARE Sleek is defined by a people-before-profit mindset. We celebrate individuality, set high standards and believe purposeful leadership and exceptional work go hand in hand. Everyone here is self-motivated, curious and committed to growing, regardless of seniority. We value people who take ownership, solve problems willingly, act on feedback, and are comfortable operating in a fast-moving, high-standards environment. Based in Wimbledon, our HQ is a bright, modern and collaborative space where people genuinely enjoy spending time sharing ideas, playlists, lunch breaks and visits from the office dogs. Being proudly OfficeByDesign, we work from our HQ four days a week with one work-from-home day, plus flexible core hours. This pattern is central to how we work. We know we learn and perform better when we're together - after all, our business is about bringing people together. Our structure has been consciously designed to enable growth and invest heavily in team development. You'll find Sleek a welcoming place for everyone, from those starting their careers to experienced specialists. We're committed to creating a community where you can do your best work and realise your potential. We also expect and welcome candidates from all backgrounds and are here to make reasonable adjustments throughout the interview process where needed - just let us know. Role Overview Our Client Experience Director is a senior role responsible for owning the end-to-end client journey, ensuring a consistent, high-quality experience that drives Sleek's commercial, strategic, and growth objectives. Combining strategic leadership with strong commercial acumen, the role oversees both the development of new business and the long-term success, retention, and expansion of existing client accounts. Reporting to the Chief Marketing Officer (CMO), you will lead strategically across your accounts, set and uphold standards, and act as Sleek's senior client ambassador. Working closely with growth, central services, and delivery teams, you will ensure client objectives are achieved, Sleek's reputation for excellence is strengthened, and commercial targets are met. You will also act as the senior escalation point for client issues when required. Responsibilities STRATEGIC ACCOUNT LEADERSHIP Own senior client relationships, long-term objectives, and commercial outcomes across assigned accounts, aligned with Sleek's wider client and growth strategy. Develop and deliver account plans that drive long-term value, retention, and growth. Lead strategic account reviews, using performance data and insights to identify opportunities for improvement and expansion. Represent Sleek at senior client meetings and key industry or client events as a brand ambassador. Drive innovation in client experience, ensuring Sleek remains ahead of industry trends and best practice. CLIENT EXPERIENCE & RELATIONSHIP MANAGEMENT Build and maintain trusted, senior-level client relationships, operating as a strategic advisor and primary escalation point. Maintain a deep understanding of each client's business, objectives, and success criteria. Oversee the full client journey, from onboarding through delivery and retention, ensuring a seamless and personalised experience. Personally lead key client satisfaction interviews and ensure feedback is actioned to improve future performance. NEW BUSINESS & ACCOUNT GROWTH Lead on written RFIs (organic and net new, where assigned) and act as senior client liaison during pitch processes, up to and including successful handover to delivery teams (although often net new clients will remain in your portfolio). Onboard new clients, ensuring commercial terms, expectations, and ways of working are clearly established. Identify and pursue organic growth opportunities within existing accounts, aiming to meet targets where and when they are set. COMMERCIAL & FINANCIAL OVERSIGHT Oversee forecasting, financial planning, and commercial reporting for client accounts (via Growth Manager), balancing service excellence with profitability. Lead client negotiations on contracts, KPIs, scopes, and reporting requirements. Monitor and report on account performance, retention, and growth, contributing to Board and KPI reporting. DELIVERY OVERSIGHT & OPERATIONAL EXCELLENCE Ensure projects are set up for success with clear objectives, agreed scopes, realistic budgets, and aligned delivery teams. Maintain visibility of project progress and intervene to resolve risks, challenges, or client concerns when required. Ensure consistent use of Sleek's evaluation framework to define and measure success across projects. Attend post-project debriefs to capture learnings and improve future delivery. Collaborate with marketing to ensure timely development of case studies and supporting assets. DATA, MEASUREMENT & COMPLIANCE Ensure client data, reporting, and compliance requirements are maintained within Sleek systems (e.g. GM). Define success metrics, analyse performance data, and use insights to drive continuous improvement in client experience. In collaboration with the future COO, ensure compliance with procurement and governance expectations for large and multinational clients. OTHER Support and deliver internal training to embed a client-centric mindset and strengthen commercial and relationship management capability. Develop an understanding of team skillsets and recommend team compositions aligned to client needs. Proven track record of managing multiple client accounts in a service business, preferably with agency experience and a broad portfolio of clients A demonstrable understanding of, and creative approach to, client satisfaction, personalisation techniques and effective and enduring relationship management. Solid commercial reporting experience across a fast-paced portfolio of accounts with evidence of account growth and retention success. Dynamic approach with the ability to analyse a client's needs and adapt accordingly. Experience of delivering exceptional service to detail-oriented clients in a deadline-driven environment. Capable of process origination and rollout. A high level of communications skills with experience in C-Suite stakeholder liaison. An natural networker who can spot opportunities and reach the right audience effectively and secure internal client referrals. Ability to deliver engaging presentations and bring the creativity, values and work of Sleek to life. Literate in procurement practices and compliance expectations for large, multinational corporate clients Strong track record of successfully guiding project teams, including leading high-performing pitch teams Benefits Our benefits were created by Team Sleek to ensure they appeal to a wide range of individuals. Here is a taster of the types of things they include; 27 days holiday (plus UK public holidays). Additional days holiday for each year of service (capped at 3) Week-day birthdays off Charity day Pay Day early finish Fridays (15:00) Standard Pension Plan Fitness membership or gym contribution Tech scheme, cycle to work scheme, EV scheme Private health care (after 1 year's service) Learning and development programmes, including the Sleek Academy, new joiner buddies, and external coaching programme Company social events inc. weekly office drinks and annual company offsite Opportunity to experience new destinations through Fam Trips
