About RedCloud The global supply chain is broken-creating a $2 trillion inventory gap where essential consumer goods fail to reach the people who need them. Brands miss sales, distributors mismanage stock, and retailers face empty shelves. The result? Higher prices, slower growth, and lost opportunity across the board. RedCloud is fixing this. Our RedAI digital trading platform, bulk and retail trading exchanges connect key parts of the supply chain-enabling bulk inventory exchange, streamlined digital payments, and generating vast quantities of aggregated market data. By applying AI and machine learning techniques, we deliver predictive market insight and trading recommendations straight back to the trading environment-facilitating smarter everyday business decisions for our customers, from factory to warehouse to store. Headquartered in London, RedCloud became a publicly listed company on Nasdaq (RCT) in March 2025. With a diverse team spanning many nationalities and operations across Africa, the Middle East, Europe, and Latin America. We're building a more connected and efficient global trade network. Our AI labs are busy exploring the next generation of smart AI agents and deeper FMCG market intelligence for the benefit of our customers across a growing operational footprint. The role We're looking for a hands on, technically curious Product Manager to join our Data & AI team, the group building the intelligence layer of RedCloud's supply chain operating system. Our platform generates vast quantities of trading data across emerging markets from transaction flows and inventory signals to pricing patterns and demand indicators. Your job? Turn that data into products that create real value: predictive insights, AI powered recommendations, and monetisable data services for brands, distributors, and partners across the ecosystem. This isn't a feature factory. We're building foundational data infrastructure and AI capabilities from the ground up which means you'll be deep in the weeds on data pipelines, model outputs, and product market fit simultaneously. You should be as comfortable debating data schemas, embeddings, and unstructured data challenges as you are shaping commercial strategy. What We're Looking For You've worked hands on with AI/ML products not just managing them from a distance. You understand the difference between a fine tuned model and a RAG pipeline. Expertise shipping LLM powered features, and you know when to reach for a simple heuristic versus a complex model. Experience with structured and unstructured data is essential you've dealt with messy real world data and know how to make it useful. We move fast here. You should be someone who uses AI tools daily to accelerate your own work - whether that's prototyping with code, spinning up quick analyses, or stress testing ideas before they hit engineering. We value builders who ship over planners who polish. Why You'll Love Working Here Purpose driven mission: we're transforming how trade happens across emerging markets, making it more transparent, efficient, and inclusive. Collaborative culture: you'll work with talented engineers, designers, and operators who value empathy, learning, and excellence. Real ownership: define and lead your product area with autonomy and support from a growing team. Learning & growth: access to mentorship, leadership coaching, and opportunities to shape a fast scaling product organisation. Benefits Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity. Plus, you will get: 25 Days Annual leave, increasing to 26 days after 12 months in the business Enhanced CompanyPension (Matched up to 5% & Salary Sacrifice) Healthcare Cashplan with Medicash Private Healthcare with Aviva Life Insurance with AIG Happl, our benefit platform which provides access to pre negotiated discounts on a wide variety of services including entertainment, food, and fitness. Stock / Equity Even if you don't meet every requirement, we still encourage you to apply. Your unique experiences and perspectives might be just what we're looking for. Check out the links below to see what our CEO Justin Floyd has to say about our plans for growth for the year ahead, and to see our latest video on the mission we're on!
Jan 28, 2026
Full time
About RedCloud The global supply chain is broken-creating a $2 trillion inventory gap where essential consumer goods fail to reach the people who need them. Brands miss sales, distributors mismanage stock, and retailers face empty shelves. The result? Higher prices, slower growth, and lost opportunity across the board. RedCloud is fixing this. Our RedAI digital trading platform, bulk and retail trading exchanges connect key parts of the supply chain-enabling bulk inventory exchange, streamlined digital payments, and generating vast quantities of aggregated market data. By applying AI and machine learning techniques, we deliver predictive market insight and trading recommendations straight back to the trading environment-facilitating smarter everyday business decisions for our customers, from factory to warehouse to store. Headquartered in London, RedCloud became a publicly listed company on Nasdaq (RCT) in March 2025. With a diverse team spanning many nationalities and operations across Africa, the Middle East, Europe, and Latin America. We're building a more connected and efficient global trade network. Our AI labs are busy exploring the next generation of smart AI agents and deeper FMCG market intelligence for the benefit of our customers across a growing operational footprint. The role We're looking for a hands on, technically curious Product Manager to join our Data & AI team, the group building the intelligence layer of RedCloud's supply chain operating system. Our platform generates vast quantities of trading data across emerging markets from transaction flows and inventory signals to pricing patterns and demand indicators. Your job? Turn that data into products that create real value: predictive insights, AI powered recommendations, and monetisable data services for brands, distributors, and partners across the ecosystem. This isn't a feature factory. We're building foundational data infrastructure and AI capabilities from the ground up which means you'll be deep in the weeds on data pipelines, model outputs, and product market fit simultaneously. You should be as comfortable debating data schemas, embeddings, and unstructured data challenges as you are shaping commercial strategy. What We're Looking For You've worked hands on with AI/ML products not just managing them from a distance. You understand the difference between a fine tuned model and a RAG pipeline. Expertise shipping LLM powered features, and you know when to reach for a simple heuristic versus a complex model. Experience with structured and unstructured data is essential you've dealt with messy real world data and know how to make it useful. We move fast here. You should be someone who uses AI tools daily to accelerate your own work - whether that's prototyping with code, spinning up quick analyses, or stress testing ideas before they hit engineering. We value builders who ship over planners who polish. Why You'll Love Working Here Purpose driven mission: we're transforming how trade happens across emerging markets, making it more transparent, efficient, and inclusive. Collaborative culture: you'll work with talented engineers, designers, and operators who value empathy, learning, and excellence. Real ownership: define and lead your product area with autonomy and support from a growing team. Learning & growth: access to mentorship, leadership coaching, and opportunities to shape a fast scaling product organisation. Benefits Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity. Plus, you will get: 25 Days Annual leave, increasing to 26 days after 12 months in the business Enhanced CompanyPension (Matched up to 5% & Salary Sacrifice) Healthcare Cashplan with Medicash Private Healthcare with Aviva Life Insurance with AIG Happl, our benefit platform which provides access to pre negotiated discounts on a wide variety of services including entertainment, food, and fitness. Stock / Equity Even if you don't meet every requirement, we still encourage you to apply. Your unique experiences and perspectives might be just what we're looking for. Check out the links below to see what our CEO Justin Floyd has to say about our plans for growth for the year ahead, and to see our latest video on the mission we're on!
Apply now Job no: 562568 Work type: Full time Site: Cornwall Categories: Retail Management, Regional Manager Location: Cornwall, Devon, Somerset Salary: From £60,000 per annum As one of our Area Managers you'll play a pivotal to engage, inspire and coach store management teams to deliver exceptional store standards and customer service. You'll be passionate about delivering service that matters to our customers, through leading a customer focussed culture where great recruitment, training, development, and recognition ensures we have great colleagues. As an Area Manager you'll be tasked with continually growing sales and deliver against key KPI's such as sales and customer service metrics. You'll also consistently implement and execute retail priorities which drives great customer experience. Create a safe environment in stores for our colleagues and customers through effective management of audits and key regulatory affairs such as legal and H&S compliance. Act as custodian and role model our values of: One Halfords Family, WoW Our Customers, Be Better Everyday & Pride In Expertise. Responsibilities Planning Responsible for planning up to 6 months ahead ensuring robust plans are in place to engage our Colleagues and deliver great service to our customers. Create area plans and Store Level business plans which are easily translated at Store level and ultimately deliver against the Retail Strategic/divisional plans. Accountable for ensuring the accurate long-range planning of colleague deployment line with the operating model. Responsible for reviewing quality of hourly deployment on visits. Accountable for talent and succession plans which enable Area plans. Fully understand the competitor landscape and ensure correct plans are in place to respond Capability Upskill teams and improve capability through effective coaching. Coach and manage teams through periods of change. Developing a compelling vision and engage, communicate, and inspire your teams to your shared vision. Implement robust succession planning to develop future leaders. Spot and nurture the very best talent to develop a "high performing" team. Analyse area performance and develop strategies to drive people metrics. Effective implementation of training and development plans to raise capability. Drive a recognition culture using the tools and processes available. Implement effective communications through weekly conference calls, regular area meetings and a culture of 'Huddles' in stores. Engagement Passionate about engagement have robust plans in place that reflect Engagement Survey results and are kept alive through regular 'you said, we did'. Undertake listening groups to ensure our Colleagues have voice and their ideas are being heard. Responsible for role modelling our values and ensuring they are embedded and kept alive. Create a culture of customer excellence through engaged Colleagues Driving Performance Identify and develop commercial actions plans that drive sustainable sales & customer growth. Drive business results through focussing on key KPI's, ensuring each metric has a plan to drive continuous improvement. Continually monitor and review each store in terms KPI's and using available data coach Store Managers to improve sales, profit and customer service metrics. Identify underperforming stores and develop plans to address performance. Implement robust performance management to drive store performance and behaviours. Genuinely passionate about meeting the needs of our customers, coaches Store Managers to use customer feedback to improve service in our shops. Create centres of excellence to continually drive great standards in area. Encourage managers to seek and develop knowledge of competitor activity to make appropriate recommendations to drive sales. Execution Ensure stores execute exceptional standards and embed a culture of accurate and timely implementation. Accountable for ensuring the correct implementation of all commercial and operational change in their Area and for validating that all central communication has been actioned on time, in full and as intended by their Area. Accountable for ensuring their Area is operationally on standard. Ensures that their team works to standard on all processes and in all elements of display. Holds accountability for implementation of Retail Basics across the Area. Accountable for health and safety and retail legislation within their shops. Responsible for ensuring that their shops are safe environments for colleagues and customers and that any accidents are reported in a timely and appropriate manner. Accountable for the accurate maintenance of the Area stock file and for minimising stock loss. Responsible for ensuring that our agreed processes are followed at all times. Responsible for ensuring that Halfords receives timely, relevant, factual feedback on the key opportunities in its overall trading plan. Ensure the fixed assets (buildings, machinery) are properly maintained. Skills and experience Success in leading and managing operational teams in a multi-site retail environment. Experience of delivering sales targets within a dynamic environment. A proven track record of implementing business plans and driving compliance. Experience of leading teams through significant changes. Working knowledge of current employment practices. Computer Literate with basic level of Excel. Experience of presenting and influencing senior teams within an organisation. Effective planning and personal organisation. Effective decision making and problem solving. Effective coach and role model for Colleagues. Drive, enthusiasm, and tenacity to deliver targets in a fast-paced environment. An effective implementer - able to make things happen. A change manager able to overcome the concerns and fears of colleagues associated with changing from traditional ways of working. Able to understand and interpret financial and operational reports, to make informed judgements and decisions. A Leader who can motivate and coach the team to achieve area objectives. Commercial acumen ability to analyse data to drive performance. Demonstrates a proactive and determined approach to deliver results. Excellent presentation, influencing and facilitating skills; the ability to communicate strategic concepts and issues in a straightforward, articulate, and concise way. Ability to challenge others as well as accepting challenge in order to achieve success. Possess integrity and engender trust at all levels. Hybrid working but some travel to our support centre in Redditch Worcestershire will be required at times. What's in it for you By joining Halfords, you join our family. A team that back each other and are considerate and welcoming to all. You'll also benefit from: Competitive salary (negotiable for the right candidate with the right experience). Bonus scheme, company pension, life assurance and various others. Up to 25% colleague discount across the Halfords Group Access to a wide-range of discounts on every day goods, financial products and services Cycle to work scheme Free on site parking We are the UK's leading provider of motoring and cycling products and services. Join us and be part of our success story in supporting a lifetime of motoring and cycling for our customers! Update your details, view your application and progress.
Jan 27, 2026
Full time
Apply now Job no: 562568 Work type: Full time Site: Cornwall Categories: Retail Management, Regional Manager Location: Cornwall, Devon, Somerset Salary: From £60,000 per annum As one of our Area Managers you'll play a pivotal to engage, inspire and coach store management teams to deliver exceptional store standards and customer service. You'll be passionate about delivering service that matters to our customers, through leading a customer focussed culture where great recruitment, training, development, and recognition ensures we have great colleagues. As an Area Manager you'll be tasked with continually growing sales and deliver against key KPI's such as sales and customer service metrics. You'll also consistently implement and execute retail priorities which drives great customer experience. Create a safe environment in stores for our colleagues and customers through effective management of audits and key regulatory affairs such as legal and H&S compliance. Act as custodian and role model our values of: One Halfords Family, WoW Our Customers, Be Better Everyday & Pride In Expertise. Responsibilities Planning Responsible for planning up to 6 months ahead ensuring robust plans are in place to engage our Colleagues and deliver great service to our customers. Create area plans and Store Level business plans which are easily translated at Store level and ultimately deliver against the Retail Strategic/divisional plans. Accountable for ensuring the accurate long-range planning of colleague deployment line with the operating model. Responsible for reviewing quality of hourly deployment on visits. Accountable for talent and succession plans which enable Area plans. Fully understand the competitor landscape and ensure correct plans are in place to respond Capability Upskill teams and improve capability through effective coaching. Coach and manage teams through periods of change. Developing a compelling vision and engage, communicate, and inspire your teams to your shared vision. Implement robust succession planning to develop future leaders. Spot and nurture the very best talent to develop a "high performing" team. Analyse area performance and develop strategies to drive people metrics. Effective implementation of training and development plans to raise capability. Drive a recognition culture using the tools and processes available. Implement effective communications through weekly conference calls, regular area meetings and a culture of 'Huddles' in stores. Engagement Passionate about engagement have robust plans in place that reflect Engagement Survey results and are kept alive through regular 'you said, we did'. Undertake listening groups to ensure our Colleagues have voice and their ideas are being heard. Responsible for role modelling our values and ensuring they are embedded and kept alive. Create a culture of customer excellence through engaged Colleagues Driving Performance Identify and develop commercial actions plans that drive sustainable sales & customer growth. Drive business results through focussing on key KPI's, ensuring each metric has a plan to drive continuous improvement. Continually monitor and review each store in terms KPI's and using available data coach Store Managers to improve sales, profit and customer service metrics. Identify underperforming stores and develop plans to address performance. Implement robust performance management to drive store performance and behaviours. Genuinely passionate about meeting the needs of our customers, coaches Store Managers to use customer feedback to improve service in our shops. Create centres of excellence to continually drive great standards in area. Encourage managers to seek and develop knowledge of competitor activity to make appropriate recommendations to drive sales. Execution Ensure stores execute exceptional standards and embed a culture of accurate and timely implementation. Accountable for ensuring the correct implementation of all commercial and operational change in their Area and for validating that all central communication has been actioned on time, in full and as intended by their Area. Accountable for ensuring their Area is operationally on standard. Ensures that their team works to standard on all processes and in all elements of display. Holds accountability for implementation of Retail Basics across the Area. Accountable for health and safety and retail legislation within their shops. Responsible for ensuring that their shops are safe environments for colleagues and customers and that any accidents are reported in a timely and appropriate manner. Accountable for the accurate maintenance of the Area stock file and for minimising stock loss. Responsible for ensuring that our agreed processes are followed at all times. Responsible for ensuring that Halfords receives timely, relevant, factual feedback on the key opportunities in its overall trading plan. Ensure the fixed assets (buildings, machinery) are properly maintained. Skills and experience Success in leading and managing operational teams in a multi-site retail environment. Experience of delivering sales targets within a dynamic environment. A proven track record of implementing business plans and driving compliance. Experience of leading teams through significant changes. Working knowledge of current employment practices. Computer Literate with basic level of Excel. Experience of presenting and influencing senior teams within an organisation. Effective planning and personal organisation. Effective decision making and problem solving. Effective coach and role model for Colleagues. Drive, enthusiasm, and tenacity to deliver targets in a fast-paced environment. An effective implementer - able to make things happen. A change manager able to overcome the concerns and fears of colleagues associated with changing from traditional ways of working. Able to understand and interpret financial and operational reports, to make informed judgements and decisions. A Leader who can motivate and coach the team to achieve area objectives. Commercial acumen ability to analyse data to drive performance. Demonstrates a proactive and determined approach to deliver results. Excellent presentation, influencing and facilitating skills; the ability to communicate strategic concepts and issues in a straightforward, articulate, and concise way. Ability to challenge others as well as accepting challenge in order to achieve success. Possess integrity and engender trust at all levels. Hybrid working but some travel to our support centre in Redditch Worcestershire will be required at times. What's in it for you By joining Halfords, you join our family. A team that back each other and are considerate and welcoming to all. You'll also benefit from: Competitive salary (negotiable for the right candidate with the right experience). Bonus scheme, company pension, life assurance and various others. Up to 25% colleague discount across the Halfords Group Access to a wide-range of discounts on every day goods, financial products and services Cycle to work scheme Free on site parking We are the UK's leading provider of motoring and cycling products and services. Join us and be part of our success story in supporting a lifetime of motoring and cycling for our customers! Update your details, view your application and progress.
JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom Job Description Posted Monday 12 January 2026 at 01:00 Expires Saturday 14 February 2026 at 00:59 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Responsible to: Snr Sourcing Manager - Tech & Digital Department: Finance Location: JD Sports Fashion plc, Bury Head Office Group Overview: Established in 1981 with a single store in the North-West of England, JD Sports Fashion plc is a leading global omnichannel retailer of sports fashion and outdoor brands. JD is an industry-leading retail business which combines the best of physical and digital retail to give a compelling consumer proposition, enabling its customers to shop seamlessly across all channels. The Group now has over 4,500 stores across 36 countries with a strong presence in the UK, Europe, North America and Asia Pacific, and is proud of the fact that it always provides its customers with the latest products from the very best brands. Role Background: Our Sourcing Manager role will support our Senior Sourcing Manager and the wider team with commercial support including risk management, supplier identification, planning and re-tenders across multiple divisions ensuring commercial clauses are negotiated within agreements. Within the role, the successful candidate(s) will deliver margin, sales, and operational improvements to support our sourcing strategy. This will primarily involve expenditure managed from our UK and European businesses but may expand to world-wide where leverage opportunities exist. The successful candidate shall bring passion and experience to work with, and challenge experienced divisional colleagues to collectively improve sourcing processes, commercial terms, supplier performance and innovation. All expenditure is in scope for Technology & On-Line but with a primary focus on SAAS and On-Line. In this role you will be asked to help support and assist in building an effective procurement strategy for each category. Further to this you conduct activities such as RFP's, negotiations of commercial agreements, and ongoing vendor management to deliver continuous savings as well as performance and process improvement. Ensuring ongoing relationship management with key suppliers in the form of business reviews to ensure optimum performance. Responsibilities This is an exciting opportunity to be support an area of the business mid transformation to help create and deliver the Tech & On-Line strategy. The category is diverse, stretching from Software, SAAS through to Service Integrators and Consultancy as well as everything in between. We are looking for a dynamic individual with a passion and enthusiasm for Tech to bring a strong background in SAAS & On-Line Sourcing and support the Senior Sourcing Manager. Acting as a commercial lead for sourcing and commercial activities, the successful candidate(s) shall ensure that negotiation, contract work and on-going vendor management activities are undertaken in accordance with Group and sector best practice, including but not limited to: Close engagement with colleagues on matters including revenue/capex budgets, embedding savings, and supporting business cases for new projects and/or investments. Transparent and detailed presentation of proposed contract awards, sourcing changes and recommendations. Utilising Group Finance platforms and templates for Purchase Orders, tenders and eAuctions to ensure financial and operational transparency. Regular engagement with the Group Legal team to minimise risk and maximise commercial leverage via agreements with clearly defined service levels, KPIs and appropriate remedies for non-performance. Engage acquisition business contacts to ensure rapid-delivery of financial benefits arising from wider JD-Group commercial leverage. Work with the Group Sustainability team to ensure sourcing approach to contribute to Group ESG goals such as: i) Climate Change, ii) Sustainable Sourcing and iii) Recycling and the Circular Economy. Act as a trusted adviser and subject matter expert leading procurement projects across all types of services. Support the Business in defining process and policy and holding team members to account. Partner with the relevant teams to formulate complex service requirements and scope, identify vendors, manage the end-to-end RFP process, provide a supplier evaluation framework, and make recommendations on vendor selection. Key Relationships Digital Trading teams, Product Owners, Core Tech, Transformation, Legal and Finance UK and International colleagues and external suppliers Skills / Experience / Knowledge required Commercial experience within fast-paced omni-channel retail and/or relevant commodity/services experience with the ability to manage a high level of ambiguity or change. Confidence to own problems and issues, propose solutions and ensure deadlines and/or business goals are achieved. A self- starter who has the initiative and confidence to seek out opportunities to deliver value. Influence - engage and drive change, owning and resolving issues and challenges. Strong engagement and communication skills and experience of successfully delivering process improvements and efficiencies. Attention to detail - focused and confident with a breadth of experience in related categories. Driven by data and analytics. You bring strong analytical skills with a passion for using data to develop innovative, effective solutions to address business needs, initiate opportunities and deliver margin improvement. A strong negotiator with the ability to influence using excellent oral and written communication and presentation skills. A builder of strong relationships with internal and external stakeholders. Organised and deadline-driven, bringing strong project management and analytical skills. Autonomous with high level of drive and energy. Strategic: you recognise and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present solutions while thinking about contingency plans. Confidence to challenge the business where needed. The Successful Applicant A degree in Supply Chain Management, Business or a related field preferred. Experience as a Sourcing Manager within the category of IT, SAAS and/or On-Line for 2+ years Strong negotiation and leadership skills. Proficiency in MS Office software and computer systems. Excellent decision-making and strategic thinking abilities. A thorough understanding of procurement procedures. Ability to work in a fast-paced environment, capable of working in a rapidly changing environment We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Jan 26, 2026
Full time
JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom Job Description Posted Monday 12 January 2026 at 01:00 Expires Saturday 14 February 2026 at 00:59 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Responsible to: Snr Sourcing Manager - Tech & Digital Department: Finance Location: JD Sports Fashion plc, Bury Head Office Group Overview: Established in 1981 with a single store in the North-West of England, JD Sports Fashion plc is a leading global omnichannel retailer of sports fashion and outdoor brands. JD is an industry-leading retail business which combines the best of physical and digital retail to give a compelling consumer proposition, enabling its customers to shop seamlessly across all channels. The Group now has over 4,500 stores across 36 countries with a strong presence in the UK, Europe, North America and Asia Pacific, and is proud of the fact that it always provides its customers with the latest products from the very best brands. Role Background: Our Sourcing Manager role will support our Senior Sourcing Manager and the wider team with commercial support including risk management, supplier identification, planning and re-tenders across multiple divisions ensuring commercial clauses are negotiated within agreements. Within the role, the successful candidate(s) will deliver margin, sales, and operational improvements to support our sourcing strategy. This will primarily involve expenditure managed from our UK and European businesses but may expand to world-wide where leverage opportunities exist. The successful candidate shall bring passion and experience to work with, and challenge experienced divisional colleagues to collectively improve sourcing processes, commercial terms, supplier performance and innovation. All expenditure is in scope for Technology & On-Line but with a primary focus on SAAS and On-Line. In this role you will be asked to help support and assist in building an effective procurement strategy for each category. Further to this you conduct activities such as RFP's, negotiations of commercial agreements, and ongoing vendor management to deliver continuous savings as well as performance and process improvement. Ensuring ongoing relationship management with key suppliers in the form of business reviews to ensure optimum performance. Responsibilities This is an exciting opportunity to be support an area of the business mid transformation to help create and deliver the Tech & On-Line strategy. The category is diverse, stretching from Software, SAAS through to Service Integrators and Consultancy as well as everything in between. We are looking for a dynamic individual with a passion and enthusiasm for Tech to bring a strong background in SAAS & On-Line Sourcing and support the Senior Sourcing Manager. Acting as a commercial lead for sourcing and commercial activities, the successful candidate(s) shall ensure that negotiation, contract work and on-going vendor management activities are undertaken in accordance with Group and sector best practice, including but not limited to: Close engagement with colleagues on matters including revenue/capex budgets, embedding savings, and supporting business cases for new projects and/or investments. Transparent and detailed presentation of proposed contract awards, sourcing changes and recommendations. Utilising Group Finance platforms and templates for Purchase Orders, tenders and eAuctions to ensure financial and operational transparency. Regular engagement with the Group Legal team to minimise risk and maximise commercial leverage via agreements with clearly defined service levels, KPIs and appropriate remedies for non-performance. Engage acquisition business contacts to ensure rapid-delivery of financial benefits arising from wider JD-Group commercial leverage. Work with the Group Sustainability team to ensure sourcing approach to contribute to Group ESG goals such as: i) Climate Change, ii) Sustainable Sourcing and iii) Recycling and the Circular Economy. Act as a trusted adviser and subject matter expert leading procurement projects across all types of services. Support the Business in defining process and policy and holding team members to account. Partner with the relevant teams to formulate complex service requirements and scope, identify vendors, manage the end-to-end RFP process, provide a supplier evaluation framework, and make recommendations on vendor selection. Key Relationships Digital Trading teams, Product Owners, Core Tech, Transformation, Legal and Finance UK and International colleagues and external suppliers Skills / Experience / Knowledge required Commercial experience within fast-paced omni-channel retail and/or relevant commodity/services experience with the ability to manage a high level of ambiguity or change. Confidence to own problems and issues, propose solutions and ensure deadlines and/or business goals are achieved. A self- starter who has the initiative and confidence to seek out opportunities to deliver value. Influence - engage and drive change, owning and resolving issues and challenges. Strong engagement and communication skills and experience of successfully delivering process improvements and efficiencies. Attention to detail - focused and confident with a breadth of experience in related categories. Driven by data and analytics. You bring strong analytical skills with a passion for using data to develop innovative, effective solutions to address business needs, initiate opportunities and deliver margin improvement. A strong negotiator with the ability to influence using excellent oral and written communication and presentation skills. A builder of strong relationships with internal and external stakeholders. Organised and deadline-driven, bringing strong project management and analytical skills. Autonomous with high level of drive and energy. Strategic: you recognise and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present solutions while thinking about contingency plans. Confidence to challenge the business where needed. The Successful Applicant A degree in Supply Chain Management, Business or a related field preferred. Experience as a Sourcing Manager within the category of IT, SAAS and/or On-Line for 2+ years Strong negotiation and leadership skills. Proficiency in MS Office software and computer systems. Excellent decision-making and strategic thinking abilities. A thorough understanding of procurement procedures. Ability to work in a fast-paced environment, capable of working in a rapidly changing environment We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Part-Time Manager Opportunity Predominantly covering peak trading periods and holidays/sickness. Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless. Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love. Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales. Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire's haul into the next viral moment. About You Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers. Social & Digital Savvy: You know what's trending, what's viral, and how to translate that into an amazing customer experience. Customer-First Mentality: You get people, and you love making them feel confident and empowered. Retail & Leadership Skills: At least one year of retail experience, ideally with some leadership or sales-driving responsibility. Ready to Hustle: You're organized, self-motivated, and always looking for ways to level up. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You have completed some high school and have at least one year of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team player with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Epic Employee Discount: Score the latest accessories at an amazing discount! Career Glow-Up: Real opportunities for promotions and career growth. Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines. Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Jan 24, 2026
Full time
Part-Time Manager Opportunity Predominantly covering peak trading periods and holidays/sickness. Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless. Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love. Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales. Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire's haul into the next viral moment. About You Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers. Social & Digital Savvy: You know what's trending, what's viral, and how to translate that into an amazing customer experience. Customer-First Mentality: You get people, and you love making them feel confident and empowered. Retail & Leadership Skills: At least one year of retail experience, ideally with some leadership or sales-driving responsibility. Ready to Hustle: You're organized, self-motivated, and always looking for ways to level up. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You have completed some high school and have at least one year of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team player with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Epic Employee Discount: Score the latest accessories at an amazing discount! Career Glow-Up: Real opportunities for promotions and career growth. Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines. Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
What You'll Be Doing Driving Commercial Performance Own and deliver your store's sales, profit, and margin targets by making smart, commercially focused decisions Understand your local market and competitors, using insight to shape effective trading and sales plans Develop and deliver local initiatives to drive sales growth and enhance customer loyalty Build strong relationships with suppliers and Support Centre teams to maximise opportunities and store efficiency Leading Through People Lead, motivate, and develop your team to perform at their best-building a high-performance culture of support and accountability Coach in the moment and through structured sessions to build skills and confidence across the team Ensure clear communication and regular engagement with all colleagues, sharing goals, updates, and business changes Delivering Outstanding Customer Experience Role model best-in-class customer service every day, setting the tone for a great in-branch experience Maintain close relationships with trade members, building trust and repeat business Ensure all customer complaints are resolved swiftly and fairly, balancing commercial and customer needs Use customer feedback and market knowledge to refine your store's service and offer Operational Excellence & Safety First Oversee daily operations to ensure everything runs efficiently, safely, and in line with company standards Take accountability for all store Health & Safety matters-promoting safe working practices and ensuring full legal compliance Act as a key holder: responsible for store security, opening and closing procedures, cash handling, and vehicle/plant safety Rewards & Benefits Work-Life Balance & Extras Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Company Car or allowance Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave - Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast - Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development - Learn, grow, and take your career to the next level. Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute. EarlyPay - Access your earned wages before payday when you need them. Profit-Based Bonus Scheme - We work hard and celebrate success with yearly bonuses of up to 30% of basic salary. ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Private Medical Insurance - We cover the cost of a plan that allows you access private health treatments. Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance - Protection for your loved one should the unexpected happen. Gym Discounts - Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to earth individuals who bring a positive, team first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.
Jan 22, 2026
Full time
What You'll Be Doing Driving Commercial Performance Own and deliver your store's sales, profit, and margin targets by making smart, commercially focused decisions Understand your local market and competitors, using insight to shape effective trading and sales plans Develop and deliver local initiatives to drive sales growth and enhance customer loyalty Build strong relationships with suppliers and Support Centre teams to maximise opportunities and store efficiency Leading Through People Lead, motivate, and develop your team to perform at their best-building a high-performance culture of support and accountability Coach in the moment and through structured sessions to build skills and confidence across the team Ensure clear communication and regular engagement with all colleagues, sharing goals, updates, and business changes Delivering Outstanding Customer Experience Role model best-in-class customer service every day, setting the tone for a great in-branch experience Maintain close relationships with trade members, building trust and repeat business Ensure all customer complaints are resolved swiftly and fairly, balancing commercial and customer needs Use customer feedback and market knowledge to refine your store's service and offer Operational Excellence & Safety First Oversee daily operations to ensure everything runs efficiently, safely, and in line with company standards Take accountability for all store Health & Safety matters-promoting safe working practices and ensuring full legal compliance Act as a key holder: responsible for store security, opening and closing procedures, cash handling, and vehicle/plant safety Rewards & Benefits Work-Life Balance & Extras Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Company Car or allowance Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave - Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast - Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development - Learn, grow, and take your career to the next level. Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute. EarlyPay - Access your earned wages before payday when you need them. Profit-Based Bonus Scheme - We work hard and celebrate success with yearly bonuses of up to 30% of basic salary. ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Private Medical Insurance - We cover the cost of a plan that allows you access private health treatments. Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance - Protection for your loved one should the unexpected happen. Gym Discounts - Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to earth individuals who bring a positive, team first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.
Assistant Manager Step into a high profile fashion retailer based in the amazing city of Leeds! We are looking for an exceptional Assistant Manager to join a fast paced, high volume retail environment where service, energy, and strong leadership are key to success. This opportunity is ideal for a retailer who thrives in busy settings, leads confidently on the shop floor, and knows how to motivate a team to deliver consistently high standards, even during peak trading periods. Working closely with the Store Manager, you will play a key role in driving performance, supporting daily operations, and creating an engaging environment for both customers and colleagues. What You Will Do Lead the team on the shop floor with confidence and presence Create a positive, service focused atmosphere for customers and staff Support daily store operations while maintaining excellent standards Use observation and insight to drive commercial performance Champion strong customer service during high footfall trading Coach, develop, and motivate the team to reach their full potential What We Are Looking For in our new Assistant Manager You will come from a fast paced, high volume retail background and be comfortable managing busy environments while remaining calm, organised, and professional. You understand how to balance operational excellence with great service and strong people leadership. Confident leadership style that inspires and motivates others Strong commitment to service and presentation standards Experience managing high footfall and peak trading periods Solid operational understanding to support smooth day to day running Positive and engaging approach that sets the tone for the team Why Join us as an Assistant Manager Competitive salary with strong bonus potential Excellent staff discount Clear career development opportunities Supportive leadership team focused on developing talent If you are ready to take the next step in your leadership career and want to grow within a fast paced fashion retail environment, we would love to hear from you. BH35269
Jan 20, 2026
Full time
Assistant Manager Step into a high profile fashion retailer based in the amazing city of Leeds! We are looking for an exceptional Assistant Manager to join a fast paced, high volume retail environment where service, energy, and strong leadership are key to success. This opportunity is ideal for a retailer who thrives in busy settings, leads confidently on the shop floor, and knows how to motivate a team to deliver consistently high standards, even during peak trading periods. Working closely with the Store Manager, you will play a key role in driving performance, supporting daily operations, and creating an engaging environment for both customers and colleagues. What You Will Do Lead the team on the shop floor with confidence and presence Create a positive, service focused atmosphere for customers and staff Support daily store operations while maintaining excellent standards Use observation and insight to drive commercial performance Champion strong customer service during high footfall trading Coach, develop, and motivate the team to reach their full potential What We Are Looking For in our new Assistant Manager You will come from a fast paced, high volume retail background and be comfortable managing busy environments while remaining calm, organised, and professional. You understand how to balance operational excellence with great service and strong people leadership. Confident leadership style that inspires and motivates others Strong commitment to service and presentation standards Experience managing high footfall and peak trading periods Solid operational understanding to support smooth day to day running Positive and engaging approach that sets the tone for the team Why Join us as an Assistant Manager Competitive salary with strong bonus potential Excellent staff discount Clear career development opportunities Supportive leadership team focused on developing talent If you are ready to take the next step in your leadership career and want to grow within a fast paced fashion retail environment, we would love to hear from you. BH35269
Warehouse General Manager - Retail & E-commerce - Bristol - c. 90k ZD are working exclusively with a high growth retail business to appoint an experienced Warehouse General Manager to lead a critical logistics operation. This is a senior operational role with full responsibility for performance, people, safety and service across a complex distribution centre handling a broad product mix. The Role You will take full ownership of day-to-day DC operations, ensuring product flows efficiently, accurately and safely from inbound through to customer delivery. You will plan and execute around peak trading periods while maintaining cost control, stock integrity and service excellence. Key Responsibilities Lead all warehouse operations including inbound, storage, inventory control, picking, dispatch and returns. Plan and deliver against peaks and promotional volumes across the retail calendar. Manage stock accuracy across a diverse SKU profile. Lead, coach and develop warehouse managers, supervisors and operational teams, embedding a culture of safety, accountability and continuous improvement. Optimise warehouse layout, racking, flow and space utilisation to support volume spikes. Maintain robust Health & Safety standards. Track KPIs and operational data, producing insight-led reporting on service, cost, productivity and accuracy. Manage third-party carriers and transport partners to ensure on-time, damage-free delivery. Collaborate closely with buying, merchandising and retail teams on forecasting, capacity and stock planning. About You Proven Warehouse General Manager or Distribution Centre Manager with experience in a retail or 3PL environment. Strong people leader with experience managing medium to large teams in high-volume operations. Solid knowledge of WMS, inventory systems and omni-channel fulfilment models. Confident managing budgets, controlling costs and improving operational efficiency. Highly adaptable, resilient and comfortable operating in fast-changing retail environments. Strong understanding of health & safety, compliance and stock integrity. Why Apply? This is an opportunity to step into a high-impact leadership role within a stable yet evolving retail business, where your operational expertise will directly influence customer satisfaction, store availability and commercial performance. BH35270
Jan 20, 2026
Full time
Warehouse General Manager - Retail & E-commerce - Bristol - c. 90k ZD are working exclusively with a high growth retail business to appoint an experienced Warehouse General Manager to lead a critical logistics operation. This is a senior operational role with full responsibility for performance, people, safety and service across a complex distribution centre handling a broad product mix. The Role You will take full ownership of day-to-day DC operations, ensuring product flows efficiently, accurately and safely from inbound through to customer delivery. You will plan and execute around peak trading periods while maintaining cost control, stock integrity and service excellence. Key Responsibilities Lead all warehouse operations including inbound, storage, inventory control, picking, dispatch and returns. Plan and deliver against peaks and promotional volumes across the retail calendar. Manage stock accuracy across a diverse SKU profile. Lead, coach and develop warehouse managers, supervisors and operational teams, embedding a culture of safety, accountability and continuous improvement. Optimise warehouse layout, racking, flow and space utilisation to support volume spikes. Maintain robust Health & Safety standards. Track KPIs and operational data, producing insight-led reporting on service, cost, productivity and accuracy. Manage third-party carriers and transport partners to ensure on-time, damage-free delivery. Collaborate closely with buying, merchandising and retail teams on forecasting, capacity and stock planning. About You Proven Warehouse General Manager or Distribution Centre Manager with experience in a retail or 3PL environment. Strong people leader with experience managing medium to large teams in high-volume operations. Solid knowledge of WMS, inventory systems and omni-channel fulfilment models. Confident managing budgets, controlling costs and improving operational efficiency. Highly adaptable, resilient and comfortable operating in fast-changing retail environments. Strong understanding of health & safety, compliance and stock integrity. Why Apply? This is an opportunity to step into a high-impact leadership role within a stable yet evolving retail business, where your operational expertise will directly influence customer satisfaction, store availability and commercial performance. BH35270
Senior Pensions Administrator page is loaded Senior Pensions Administratorlocations: Crawley - Sutherland House: Caithness - William Smith Housetime type: Full timeposted on: Posted Todayjob requisition id: R16626Management LevelHEQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by delivering innovative, reliable and customer-focused retirement services. Our teams are driven by a shared commitment to excellence, collaboration and making a real impact to the lives of our clients and customers. Role Summary The Senior Pension Administrator Role will be responsible for the implementation of training and development of Pension Administrators and authorising/quality marking work completed by the Pension Administration team. The role is collaborative in nature and the candidate will be required to liaise with a fellow Senior Pension Administrator, Pension Technical Analyst and Team Manager to ensure all authorisations, support and guidance is completed correctly and in a timely manner, aiming towards continuous improvement of customer service. Core Duties/Responsibilities The successful candidate will be responsible for the following: Provide administration services to customers, working to agreed targets To complete / check casework and provide feedback Resolving customer enquiries (oral and written) Drafting of non-standard correspondence in response to customer enquiries Performing and issuing pension calculations including manual calculations Carrying out projects and ad-hoc activities, as determined by your Team Leader Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Excellent attention to detail and capable of following defined processes and procedures Strong communication skills Strong desire to deliver exceptional customer service The ability to develop positive and productive working relationships Computer literate with a willingness to learn a variety of systems Strong numeracy and literacy skills The desire to deliver exceptional customer service The ability to develop positive and productive working relationships What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. Learning & Development - Investment in LinkedIn Learning for all colleagues.We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.Our people and platforms connect businesses with markets, engage customers with their investments and allow organisations to grow and transform. Our vision is to help businesses and individuals succeed, creating positive experiences for the millions of people who rely on us for a sustainable future. We provide share registration, deliver services for reward and benefits and develop solutions for customer management in regulated industries. Our work with some of the most significant organisations in the UK and US means we engage with 29 million of their shareholders, pensioners and employees.
Jan 10, 2026
Full time
Senior Pensions Administrator page is loaded Senior Pensions Administratorlocations: Crawley - Sutherland House: Caithness - William Smith Housetime type: Full timeposted on: Posted Todayjob requisition id: R16626Management LevelHEQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by delivering innovative, reliable and customer-focused retirement services. Our teams are driven by a shared commitment to excellence, collaboration and making a real impact to the lives of our clients and customers. Role Summary The Senior Pension Administrator Role will be responsible for the implementation of training and development of Pension Administrators and authorising/quality marking work completed by the Pension Administration team. The role is collaborative in nature and the candidate will be required to liaise with a fellow Senior Pension Administrator, Pension Technical Analyst and Team Manager to ensure all authorisations, support and guidance is completed correctly and in a timely manner, aiming towards continuous improvement of customer service. Core Duties/Responsibilities The successful candidate will be responsible for the following: Provide administration services to customers, working to agreed targets To complete / check casework and provide feedback Resolving customer enquiries (oral and written) Drafting of non-standard correspondence in response to customer enquiries Performing and issuing pension calculations including manual calculations Carrying out projects and ad-hoc activities, as determined by your Team Leader Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Excellent attention to detail and capable of following defined processes and procedures Strong communication skills Strong desire to deliver exceptional customer service The ability to develop positive and productive working relationships Computer literate with a willingness to learn a variety of systems Strong numeracy and literacy skills The desire to deliver exceptional customer service The ability to develop positive and productive working relationships What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. Learning & Development - Investment in LinkedIn Learning for all colleagues.We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.Our people and platforms connect businesses with markets, engage customers with their investments and allow organisations to grow and transform. Our vision is to help businesses and individuals succeed, creating positive experiences for the millions of people who rely on us for a sustainable future. We provide share registration, deliver services for reward and benefits and develop solutions for customer management in regulated industries. Our work with some of the most significant organisations in the UK and US means we engage with 29 million of their shareholders, pensioners and employees.
Trend inspiring fashion retailer are seeking a store manager for their Lakeside store. As Store Manager, you will be the driving force behind your store's success. With a hands-on leadership style, you'll create a dynamic environment that delivers exceptional service, strong sales, and an empowered team. You'll set the standard, ensuring every detail aligns with a luxury experience while taking ownership of store performance, customer engagement, and team development. What You'll Do: Deliver an unforgettable customer experience - Lead by example, fostering long-term relationships and providing personalised styling and service. Drive sales & maximise store performance - Take full ownership of sales targets, KPIs, and profitability, ensuring commercial success. Lead, coach & develop your team - Recruit, train, and inspire a high-performing team that embodies the brand image. Ensure operational excellence - Oversee inventory, loss prevention, and store presentation, maintaining luxury retail standards. Be a strategic thinker - Identify opportunities for growth, customer engagement, and brand elevation. Own communication & collaboration - Act as the link between your store, leadership team, and brand HQ. What We're Looking For: 3+ years' store leadership experience, within premium retail, fashion and/ or luxury retail. This can be in a Store Manager or Assistant Manager role, ready for the next step in their career journey. Passionate about coaching & leading teams - A natural motivator who drives performance. Customer-obsessed & service-driven - Thrives on delivering a luxury experience. Strong commercial acumen - Confident in sales analysis, KPIs, and action planning. Results-oriented & solutions-focused - A proactive leader who takes initiative. Flexible availability - Willing to work evenings, weekends, and key trading periods.
Jan 06, 2026
Full time
Trend inspiring fashion retailer are seeking a store manager for their Lakeside store. As Store Manager, you will be the driving force behind your store's success. With a hands-on leadership style, you'll create a dynamic environment that delivers exceptional service, strong sales, and an empowered team. You'll set the standard, ensuring every detail aligns with a luxury experience while taking ownership of store performance, customer engagement, and team development. What You'll Do: Deliver an unforgettable customer experience - Lead by example, fostering long-term relationships and providing personalised styling and service. Drive sales & maximise store performance - Take full ownership of sales targets, KPIs, and profitability, ensuring commercial success. Lead, coach & develop your team - Recruit, train, and inspire a high-performing team that embodies the brand image. Ensure operational excellence - Oversee inventory, loss prevention, and store presentation, maintaining luxury retail standards. Be a strategic thinker - Identify opportunities for growth, customer engagement, and brand elevation. Own communication & collaboration - Act as the link between your store, leadership team, and brand HQ. What We're Looking For: 3+ years' store leadership experience, within premium retail, fashion and/ or luxury retail. This can be in a Store Manager or Assistant Manager role, ready for the next step in their career journey. Passionate about coaching & leading teams - A natural motivator who drives performance. Customer-obsessed & service-driven - Thrives on delivering a luxury experience. Strong commercial acumen - Confident in sales analysis, KPIs, and action planning. Results-oriented & solutions-focused - A proactive leader who takes initiative. Flexible availability - Willing to work evenings, weekends, and key trading periods.
Premium fashion and Jewellery brand are seeking a Manager for their fabulous store in Newcastle As Store Manager, you will be the driving force behind your store's success. With a hands-on leadership style, you'll create a dynamic environment that delivers exceptional service, strong sales, and an empowered team. You'll set the standard, ensuring every detail aligns with a luxury experience while taking ownership of store performance, customer engagement, and team development. What You'll Do: Deliver an unforgettable customer experience - Lead by example, fostering long-term relationships and providing personalised styling and service. Drive sales & maximise store performance - Take full ownership of sales targets, KPIs, and profitability, ensuring commercial success. Become a trained expert in Piercing & Jewellery Welding - Support your team in delivering these specialist services (full certification provided). Lead, coach & develop your team - Recruit, train, and inspire a high-performing team that embodies the brand image. Ensure operational excellence - Oversee inventory, loss prevention, and store presentation, maintaining luxury retail standards. Be a strategic thinker - Identify opportunities for growth, customer engagement, and brand elevation. Own communication & collaboration - Act as the link between your store, leadership team, and brand HQ. What We're Looking For: 3+ years' store leadership experience, within jewellery, fashion or beauty brand. This can be in a Store Manager Account Manager or Assistant Manager role, ready for the next step in their career journey. Passionate about coaching & leading teams - A natural motivator who drives performance. Customer-obsessed & service-driven - Thrives on delivering a luxury experience. Strong commercial acumen - Confident in sales analysis, KPIs, and action planning. Results-oriented & solutions-focused - A proactive leader who takes initiative. Loves fashion, jewellery, and styling trends - Brings creativity and vision. Flexible availability - Willing to work evenings, weekends, and key trading periods. Perks & Benefits: Competitive Salary + Commission & Bonuses Career Growth - Be part of a fast-growing, globally expanding brand. Allowance & Generous Discounts Exciting Incentives & Competitions A Birthday Day Off
Jan 06, 2026
Full time
Premium fashion and Jewellery brand are seeking a Manager for their fabulous store in Newcastle As Store Manager, you will be the driving force behind your store's success. With a hands-on leadership style, you'll create a dynamic environment that delivers exceptional service, strong sales, and an empowered team. You'll set the standard, ensuring every detail aligns with a luxury experience while taking ownership of store performance, customer engagement, and team development. What You'll Do: Deliver an unforgettable customer experience - Lead by example, fostering long-term relationships and providing personalised styling and service. Drive sales & maximise store performance - Take full ownership of sales targets, KPIs, and profitability, ensuring commercial success. Become a trained expert in Piercing & Jewellery Welding - Support your team in delivering these specialist services (full certification provided). Lead, coach & develop your team - Recruit, train, and inspire a high-performing team that embodies the brand image. Ensure operational excellence - Oversee inventory, loss prevention, and store presentation, maintaining luxury retail standards. Be a strategic thinker - Identify opportunities for growth, customer engagement, and brand elevation. Own communication & collaboration - Act as the link between your store, leadership team, and brand HQ. What We're Looking For: 3+ years' store leadership experience, within jewellery, fashion or beauty brand. This can be in a Store Manager Account Manager or Assistant Manager role, ready for the next step in their career journey. Passionate about coaching & leading teams - A natural motivator who drives performance. Customer-obsessed & service-driven - Thrives on delivering a luxury experience. Strong commercial acumen - Confident in sales analysis, KPIs, and action planning. Results-oriented & solutions-focused - A proactive leader who takes initiative. Loves fashion, jewellery, and styling trends - Brings creativity and vision. Flexible availability - Willing to work evenings, weekends, and key trading periods. Perks & Benefits: Competitive Salary + Commission & Bonuses Career Growth - Be part of a fast-growing, globally expanding brand. Allowance & Generous Discounts Exciting Incentives & Competitions A Birthday Day Off
We're excited to be recruiting on behalf of trend-inspiring jewellery brand that's taking the market by storm. They are opening a new store in Brent Cross looking for an Assistant Manager With rapid growth and stylish collections loved by customers, they are now seeking a passionate and commercially driven Assistant Manager . You'll motivate and inspire the team, helping them exceed sales targets while making every customer feel like their best self. This is a fast-paced, dynamic role, perfect for someone who thrives on leading, coaching, and driving sales while also embracing new skills. What You'll Do: Deliver a world-class customer experience in a fast paced environment - Lead by example, ensuring every interaction is warm, personalised, and memorable. Support in driving sales & store performance - Assist in executing sales strategies, achieving KPIs, and identifying growth opportunities. Become a trained expert in Piercing & Jewellery Welding - Support the team in delivering these specialist services to enhance the customer experience. Coach & develop the team - Help train, inspire, and empower your team to perform at their best. Operational excellence - Oversee inventory, loss prevention, and visual merchandising to keep the store running smoothly. Step up when needed - Confidently take charge in the Store Manager's absence and act as a key point of communication. What We're Looking For: 2-3 years' retail experience within jewellery or high street fashion Leadership qualities - A natural motivator who thrives in a fast-paced environment. Ability to step up when the Store Manager is Absent. Customer-first mindset - Passionate about delivering an exceptional shopping experience. Results-driven - Confident with KPIs, sales targets, and store profitability. A proactive problem solver - Able to adapt, take initiative, and find solutions. Passion for fashion & styling - Keeps up with trends and understands the power of personalisation. Flexibility - Available for evenings, weekends, and peak trading periods. Perks & Benefits: Competitive Salary + Commission & Bonuses Career Growth - Develop your skills and grow with a global brand. Jewellery Allowance & Generous Team Discounts Full Training in Piercing (Certification Provided) Exciting Incentives & Competitions Birthday Day Off
Jan 06, 2026
Full time
We're excited to be recruiting on behalf of trend-inspiring jewellery brand that's taking the market by storm. They are opening a new store in Brent Cross looking for an Assistant Manager With rapid growth and stylish collections loved by customers, they are now seeking a passionate and commercially driven Assistant Manager . You'll motivate and inspire the team, helping them exceed sales targets while making every customer feel like their best self. This is a fast-paced, dynamic role, perfect for someone who thrives on leading, coaching, and driving sales while also embracing new skills. What You'll Do: Deliver a world-class customer experience in a fast paced environment - Lead by example, ensuring every interaction is warm, personalised, and memorable. Support in driving sales & store performance - Assist in executing sales strategies, achieving KPIs, and identifying growth opportunities. Become a trained expert in Piercing & Jewellery Welding - Support the team in delivering these specialist services to enhance the customer experience. Coach & develop the team - Help train, inspire, and empower your team to perform at their best. Operational excellence - Oversee inventory, loss prevention, and visual merchandising to keep the store running smoothly. Step up when needed - Confidently take charge in the Store Manager's absence and act as a key point of communication. What We're Looking For: 2-3 years' retail experience within jewellery or high street fashion Leadership qualities - A natural motivator who thrives in a fast-paced environment. Ability to step up when the Store Manager is Absent. Customer-first mindset - Passionate about delivering an exceptional shopping experience. Results-driven - Confident with KPIs, sales targets, and store profitability. A proactive problem solver - Able to adapt, take initiative, and find solutions. Passion for fashion & styling - Keeps up with trends and understands the power of personalisation. Flexibility - Available for evenings, weekends, and peak trading periods. Perks & Benefits: Competitive Salary + Commission & Bonuses Career Growth - Develop your skills and grow with a global brand. Jewellery Allowance & Generous Team Discounts Full Training in Piercing (Certification Provided) Exciting Incentives & Competitions Birthday Day Off
