As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. As part of this rewarding role, you may be involved in managing and interacting with children 16 and under, due to our large Home News Delivery operation. Therefore the successful candidate may be required to undergo an enhanced DBS check, or if you're based in Scotland, a PVG check before joining the business. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact donna.1.
Aug 12, 2025
Full time
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. As part of this rewarding role, you may be involved in managing and interacting with children 16 and under, due to our large Home News Delivery operation. Therefore the successful candidate may be required to undergo an enhanced DBS check, or if you're based in Scotland, a PVG check before joining the business. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact donna.1.
Customer and Trading Manager - Convenience Salary: From £33050 Location: Clapham Junction Local Store, London, SW11 1SA Contract type: Permanent Business area: Retail Closing date: 23 August 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Working closely with a small team of managers to make sure the store runs like clockwork every day. Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop. Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely. People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Where we have close knit networks of convenience stores it may mean that you need to help another store now and then. What makes a great customer & trading manager: Previous line management responsibilities in a fast-paced, operational environment. Provides brilliant customer service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Aug 11, 2025
Full time
Customer and Trading Manager - Convenience Salary: From £33050 Location: Clapham Junction Local Store, London, SW11 1SA Contract type: Permanent Business area: Retail Closing date: 23 August 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Working closely with a small team of managers to make sure the store runs like clockwork every day. Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop. Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely. People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Where we have close knit networks of convenience stores it may mean that you need to help another store now and then. What makes a great customer & trading manager: Previous line management responsibilities in a fast-paced, operational environment. Provides brilliant customer service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. As part of this rewarding role, you may be involved in managing and interacting with children 16 and under, due to our large Home News Delivery operation. Therefore the successful candidate may be required to undergo an enhanced DBS check, or if you're based in Scotland, a PVG check before joining the business. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact donna.1.
Aug 09, 2025
Full time
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. As part of this rewarding role, you may be involved in managing and interacting with children 16 and under, due to our large Home News Delivery operation. Therefore the successful candidate may be required to undergo an enhanced DBS check, or if you're based in Scotland, a PVG check before joining the business. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact donna.1.
Customer and Trading Manager - Convenience Salary: From £30,450 Location: Brighton Western Road Local Store, Brighton, BN1 2DA Contract type: Permanent Business area: Retail Closing date: 23 August 2025 Requisition ID: 302213 It couldn't be easier to develop an amazing retail management career with Sainsbury's. Our convenience stores are perfect to help you develop all the skills you'll need - and more. You'll be responsible for everything that happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted. What you'll be doing Our purpose is that driven by our passion for food, together we serve and help every customer. You'll run the shift during the day, managing your team's performance and time, demonstrating a decisive, organised and inclusive approach. Reporting into the Store Manager, you and the small team of other managers will be planning in advance including shift patterns, product availability and busy times throughout the day so that those essential products are there for our customers and everything runs like clockwork. And at the end of every shift, you'll give a thorough handover to the next Manager. We'll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice. Who you are This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that. Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren't going so well. You'll ultimately be accountable for making everything as good as it can be. As a Customer and Trading Manager in our convenience stores we'll even give you the opportunity to work your full time hours across four days. We're an award-winning diverse employer so you'll nurture a team where everyone feels supported to be themselves. How you can develop When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.They willsupport and coach you to deliver great performance, whilst having plenty of time to develop. There are plenty of opportunities for you to stretch and develop your skills so just let us know when you're ready to take on more. Remember, you'll be part of the Sainsbury's team so you'll never, ever be short of options. What we'll give you Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Condensed working - you'll have the opportunity to work your hours flexibly over 4 days Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. Click 'apply' to start your Sainsbury's journey
Aug 08, 2025
Full time
Customer and Trading Manager - Convenience Salary: From £30,450 Location: Brighton Western Road Local Store, Brighton, BN1 2DA Contract type: Permanent Business area: Retail Closing date: 23 August 2025 Requisition ID: 302213 It couldn't be easier to develop an amazing retail management career with Sainsbury's. Our convenience stores are perfect to help you develop all the skills you'll need - and more. You'll be responsible for everything that happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted. What you'll be doing Our purpose is that driven by our passion for food, together we serve and help every customer. You'll run the shift during the day, managing your team's performance and time, demonstrating a decisive, organised and inclusive approach. Reporting into the Store Manager, you and the small team of other managers will be planning in advance including shift patterns, product availability and busy times throughout the day so that those essential products are there for our customers and everything runs like clockwork. And at the end of every shift, you'll give a thorough handover to the next Manager. We'll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice. Who you are This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that. Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren't going so well. You'll ultimately be accountable for making everything as good as it can be. As a Customer and Trading Manager in our convenience stores we'll even give you the opportunity to work your full time hours across four days. We're an award-winning diverse employer so you'll nurture a team where everyone feels supported to be themselves. How you can develop When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.They willsupport and coach you to deliver great performance, whilst having plenty of time to develop. There are plenty of opportunities for you to stretch and develop your skills so just let us know when you're ready to take on more. Remember, you'll be part of the Sainsbury's team so you'll never, ever be short of options. What we'll give you Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Condensed working - you'll have the opportunity to work your hours flexibly over 4 days Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. Click 'apply' to start your Sainsbury's journey
More About The Role As a People Administrator / Assistant, you will play a vital role in supporting the day-to-day operations of our human resources department. You will be responsible for a wide range of HR administrative tasks, ensuring smooth and efficient HR processes, and providing excellent customer service to our employees. This is an exciting opportunity for someone who is passionate about HR and wants to contribute to the success of a growing organisation. Reporting to the People Advisor, you will: Be the first point of contact for foundation level site People queries Offer HR Expertise to site colleagues and managers as necessary Provide administrative support to the HR team Ensure payroll administration is accurate and all colleagues get paid correctly and on time Maintain records, files and spreadsheets in line with data protection legislation Keep ad-hoc analysis and reporting on HR issues up to date Coordinate weekly HR audit checks Support the recruitment process for the site as required Become a subject matter expert on company HR policies, ensuring the site remains fully compliant at all times. Support, coach and challenge line management with absence, disciplinary and grievance issues Develop engaging, proactive communications across the site Build positive and effective relationships with unions, agency suppliers, colleagues and stakeholders Support and drive colleague engagement on site About You The good news is you don't need to be fully HR qualified to apply for this role (although we'd love for you to be working towards one). But we do look for: The ability to work in a fast paced People environment (manufacturing experience would be good, but isn t essential) A proactive, positive approach to work with a true customer focus The ability to work under pressure to tight deadlines Exposure to HR Systems Excellent all-round IT skills (especially Microsoft Excel) Experience of advising and supporting colleagues and managers with foundation level people queries An understanding of HR policies and practices Proactive approach to own continuous development Experience of implementing processes The ability to act on own initiative In return for your hard work we will offer you: - Six weeks holiday (including bank holidays) and a guaranteed day off that's important to you - whether that be a birthday, religious holiday or a special occasion - 15% discount in our supermarkets and convenience stores available from the day you join us - Additional 10% discount card for a Friend or Family member - Career progression and development opportunities - Subsidised staff canteen - Competitive pension and life assurance - Healthcare/Well-being benefits including Aviva Digital GP - Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more - Optional Payroll charity donations - A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave About The Company You ll find a great big welcome here at Myton Food Group - the part of our business that looks after manufacturing, whilst maintaining strong roots within Morrisons Supermarkets. At Myton Food Group, we have a legacy to be proud of. We re British farming s biggest single direct customer. We buy from highly valued suppliers. And we re passionate about the quality of our food. Today, we have 19 manufacturing sites across the UK, where we pack and process fresh meats and fish, savoury and sweet pies, fruit and veg, flower bouquets, bread and lots more. We really do stand out in the world of food manufacturing. But what we re especially proud of is the way we all get stuck in and work as a team, in partnership across our supply chain. Read more about what we do at our Myton Food Group website.
Aug 08, 2025
Full time
More About The Role As a People Administrator / Assistant, you will play a vital role in supporting the day-to-day operations of our human resources department. You will be responsible for a wide range of HR administrative tasks, ensuring smooth and efficient HR processes, and providing excellent customer service to our employees. This is an exciting opportunity for someone who is passionate about HR and wants to contribute to the success of a growing organisation. Reporting to the People Advisor, you will: Be the first point of contact for foundation level site People queries Offer HR Expertise to site colleagues and managers as necessary Provide administrative support to the HR team Ensure payroll administration is accurate and all colleagues get paid correctly and on time Maintain records, files and spreadsheets in line with data protection legislation Keep ad-hoc analysis and reporting on HR issues up to date Coordinate weekly HR audit checks Support the recruitment process for the site as required Become a subject matter expert on company HR policies, ensuring the site remains fully compliant at all times. Support, coach and challenge line management with absence, disciplinary and grievance issues Develop engaging, proactive communications across the site Build positive and effective relationships with unions, agency suppliers, colleagues and stakeholders Support and drive colleague engagement on site About You The good news is you don't need to be fully HR qualified to apply for this role (although we'd love for you to be working towards one). But we do look for: The ability to work in a fast paced People environment (manufacturing experience would be good, but isn t essential) A proactive, positive approach to work with a true customer focus The ability to work under pressure to tight deadlines Exposure to HR Systems Excellent all-round IT skills (especially Microsoft Excel) Experience of advising and supporting colleagues and managers with foundation level people queries An understanding of HR policies and practices Proactive approach to own continuous development Experience of implementing processes The ability to act on own initiative In return for your hard work we will offer you: - Six weeks holiday (including bank holidays) and a guaranteed day off that's important to you - whether that be a birthday, religious holiday or a special occasion - 15% discount in our supermarkets and convenience stores available from the day you join us - Additional 10% discount card for a Friend or Family member - Career progression and development opportunities - Subsidised staff canteen - Competitive pension and life assurance - Healthcare/Well-being benefits including Aviva Digital GP - Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more - Optional Payroll charity donations - A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave About The Company You ll find a great big welcome here at Myton Food Group - the part of our business that looks after manufacturing, whilst maintaining strong roots within Morrisons Supermarkets. At Myton Food Group, we have a legacy to be proud of. We re British farming s biggest single direct customer. We buy from highly valued suppliers. And we re passionate about the quality of our food. Today, we have 19 manufacturing sites across the UK, where we pack and process fresh meats and fish, savoury and sweet pies, fruit and veg, flower bouquets, bread and lots more. We really do stand out in the world of food manufacturing. But what we re especially proud of is the way we all get stuck in and work as a team, in partnership across our supply chain. Read more about what we do at our Myton Food Group website.
More About The Role As a People Administrator / Assistant, you will play a vital role in supporting the day-to-day operations of our human resources department. You will be responsible for a wide range of HR administrative tasks, ensuring smooth and efficient HR processes, and providing excellent customer service to our employees. This is an exciting opportunity for someone who is passionate about HR and wants to contribute to the success of a growing organisation. Reporting to the People Advisor, you will: Be the first point of contact for foundation level site People queries Offer HR Expertise to site colleagues and managers as necessary Provide administrative support to the HR team Ensure payroll administration is accurate and all colleagues get paid correctly and on time Maintain records, files and spreadsheets in line with data protection legislation Keep ad-hoc analysis and reporting on HR issues up to date Coordinate weekly HR audit checks Support the recruitment process for the site as required Become a subject matter expert on company HR policies, ensuring the site remains fully compliant at all times. Support, coach and challenge line management with absence, disciplinary and grievance issues Develop engaging, proactive communications across the site Build positive and effective relationships with unions, agency suppliers, colleagues and stakeholders Support and drive colleague engagement on site About You The good news is you don't need to be fully HR qualified to apply for this role (although we'd love for you to be working towards one). But we do look for: The ability to work in a fast paced People environment (manufacturing experience would be good, but isn t essential) A proactive, positive approach to work with a true customer focus The ability to work under pressure to tight deadlines Exposure to HR Systems Excellent all-round IT skills (especially Microsoft Excel) Experience of advising and supporting colleagues and managers with foundation level people queries An understanding of HR policies and practices Proactive approach to own continuous development Experience of implementing processes The ability to act on own initiative In return for your hard work we will offer you: - Six weeks holiday (including bank holidays) and a guaranteed day off that's important to you - whether that be a birthday, religious holiday or a special occasion - 15% discount in our supermarkets and convenience stores available from the day you join us - Additional 10% discount card for a Friend or Family member - Career progression and development opportunities - Subsidised staff canteen - Competitive pension and life assurance - Healthcare/Well-being benefits including Aviva Digital GP - Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more - Optional Payroll charity donations - A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave About The Company You ll find a great big welcome here at Myton Food Group - the part of our business that looks after manufacturing, whilst maintaining strong roots within Morrisons Supermarkets. At Myton Food Group, we have a legacy to be proud of. We re British farming s biggest single direct customer. We buy from highly valued suppliers. And we re passionate about the quality of our food. Today, we have 19 manufacturing sites across the UK, where we pack and process fresh meats and fish, savoury and sweet pies, fruit and veg, flower bouquets, bread and lots more. We really do stand out in the world of food manufacturing. But what we re especially proud of is the way we all get stuck in and work as a team, in partnership across our supply chain. Read more about what we do at our Myton Food Group website.
Aug 08, 2025
Full time
More About The Role As a People Administrator / Assistant, you will play a vital role in supporting the day-to-day operations of our human resources department. You will be responsible for a wide range of HR administrative tasks, ensuring smooth and efficient HR processes, and providing excellent customer service to our employees. This is an exciting opportunity for someone who is passionate about HR and wants to contribute to the success of a growing organisation. Reporting to the People Advisor, you will: Be the first point of contact for foundation level site People queries Offer HR Expertise to site colleagues and managers as necessary Provide administrative support to the HR team Ensure payroll administration is accurate and all colleagues get paid correctly and on time Maintain records, files and spreadsheets in line with data protection legislation Keep ad-hoc analysis and reporting on HR issues up to date Coordinate weekly HR audit checks Support the recruitment process for the site as required Become a subject matter expert on company HR policies, ensuring the site remains fully compliant at all times. Support, coach and challenge line management with absence, disciplinary and grievance issues Develop engaging, proactive communications across the site Build positive and effective relationships with unions, agency suppliers, colleagues and stakeholders Support and drive colleague engagement on site About You The good news is you don't need to be fully HR qualified to apply for this role (although we'd love for you to be working towards one). But we do look for: The ability to work in a fast paced People environment (manufacturing experience would be good, but isn t essential) A proactive, positive approach to work with a true customer focus The ability to work under pressure to tight deadlines Exposure to HR Systems Excellent all-round IT skills (especially Microsoft Excel) Experience of advising and supporting colleagues and managers with foundation level people queries An understanding of HR policies and practices Proactive approach to own continuous development Experience of implementing processes The ability to act on own initiative In return for your hard work we will offer you: - Six weeks holiday (including bank holidays) and a guaranteed day off that's important to you - whether that be a birthday, religious holiday or a special occasion - 15% discount in our supermarkets and convenience stores available from the day you join us - Additional 10% discount card for a Friend or Family member - Career progression and development opportunities - Subsidised staff canteen - Competitive pension and life assurance - Healthcare/Well-being benefits including Aviva Digital GP - Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more - Optional Payroll charity donations - A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave About The Company You ll find a great big welcome here at Myton Food Group - the part of our business that looks after manufacturing, whilst maintaining strong roots within Morrisons Supermarkets. At Myton Food Group, we have a legacy to be proud of. We re British farming s biggest single direct customer. We buy from highly valued suppliers. And we re passionate about the quality of our food. Today, we have 19 manufacturing sites across the UK, where we pack and process fresh meats and fish, savoury and sweet pies, fruit and veg, flower bouquets, bread and lots more. We really do stand out in the world of food manufacturing. But what we re especially proud of is the way we all get stuck in and work as a team, in partnership across our supply chain. Read more about what we do at our Myton Food Group website.
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. As part of this rewarding role, you may be involved in managing and interacting with children 16 and under, due to our large Home News Delivery operation. Therefore the successful candidate may be required to undergo an enhanced DBS check, or if you're based in Scotland, a PVG check before joining the business. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact XXX.
Aug 08, 2025
Full time
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. As part of this rewarding role, you may be involved in managing and interacting with children 16 and under, due to our large Home News Delivery operation. Therefore the successful candidate may be required to undergo an enhanced DBS check, or if you're based in Scotland, a PVG check before joining the business. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact XXX.
We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. As an Assistant Store Manager, you will lead a team of Cashiers, Lead Cashiers, and Customer Service Representatives, making sure that the customer service that we provide is always second to none! You will work alongside other Assistant Store Managers and share different responsibilities within the Store that will give you an amazing opportunity to gain experience and develop skills in service, risk, and people management. Being the first point of contact for our customers, you will play a key part in creating fans, whilst also building and enhancing our brand image. The successful candidate will be required to work out of both Manchester and Salford stores. So what will you be doing? • Supporting the Store Manager in supervision of the team and all operational activities • Inspiring and nurturing colleagues by being a role model for our amazing behaviours. • Assisting customers with complex queries • Taking responsibility for complaints handling through to resolution • Co-ordinating team schedules and providing leadership to Cashiers, Lead Cashiers, and Customer Service Representatives • Supporting colleagues' development and our Licence to amaze scheme • Actively participating in the store events, including Kids Rock, Money Zone and Grand Openings • Constantly looking for ways to Surprise and Delight our customers! And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns. What you will need: • Passionate about providing unparalleled levels of service and convenience for customers. • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • Able to work and learn quickly in a fast-paced, fun and dynamic environment • Prepared to stick at something - we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow • Care about doing a great job and exceeding expectations with the quality of what you do • Excellent time management and attention to detail are key - this role involves processing lots of customer and college information to a deadline • Naturally, you will be comfortable with having full operational accountability of the Store • We need you to be fully flexible to work on a variety of shift patterns over seven days a week Our promise to you • We will make sure that you are are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!) Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Aug 07, 2025
Full time
We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. As an Assistant Store Manager, you will lead a team of Cashiers, Lead Cashiers, and Customer Service Representatives, making sure that the customer service that we provide is always second to none! You will work alongside other Assistant Store Managers and share different responsibilities within the Store that will give you an amazing opportunity to gain experience and develop skills in service, risk, and people management. Being the first point of contact for our customers, you will play a key part in creating fans, whilst also building and enhancing our brand image. The successful candidate will be required to work out of both Manchester and Salford stores. So what will you be doing? • Supporting the Store Manager in supervision of the team and all operational activities • Inspiring and nurturing colleagues by being a role model for our amazing behaviours. • Assisting customers with complex queries • Taking responsibility for complaints handling through to resolution • Co-ordinating team schedules and providing leadership to Cashiers, Lead Cashiers, and Customer Service Representatives • Supporting colleagues' development and our Licence to amaze scheme • Actively participating in the store events, including Kids Rock, Money Zone and Grand Openings • Constantly looking for ways to Surprise and Delight our customers! And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns. What you will need: • Passionate about providing unparalleled levels of service and convenience for customers. • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • Able to work and learn quickly in a fast-paced, fun and dynamic environment • Prepared to stick at something - we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow • Care about doing a great job and exceeding expectations with the quality of what you do • Excellent time management and attention to detail are key - this role involves processing lots of customer and college information to a deadline • Naturally, you will be comfortable with having full operational accountability of the Store • We need you to be fully flexible to work on a variety of shift patterns over seven days a week Our promise to you • We will make sure that you are are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!) Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Aug 07, 2025
Full time
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Aug 07, 2025
Full time
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Aug 07, 2025
Full time
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. As part of this rewarding role, you may be involved in managing and interacting with children 16 and under, due to our large Home News Delivery operation. Therefore the successful candidate may be required to undergo an enhanced DBS check, or if you're based in Scotland, a PVG check before joining the business. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact joel.
Aug 07, 2025
Full time
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. As part of this rewarding role, you may be involved in managing and interacting with children 16 and under, due to our large Home News Delivery operation. Therefore the successful candidate may be required to undergo an enhanced DBS check, or if you're based in Scotland, a PVG check before joining the business. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact joel.
Salary: from £38,800 Location: Waterloo Station Local Store, London, SE1 7BH Contract type: Permanent Business area: Retail Closing date: 19 August 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Aug 07, 2025
Full time
Salary: from £38,800 Location: Waterloo Station Local Store, London, SE1 7BH Contract type: Permanent Business area: Retail Closing date: 19 August 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Store Manager Recruiter - Nick Upton HM - Chris Ashe Location - Bristol Deliveroo Deliveroo's mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We continue to operate in a competitive marketplace but have achieved so much over the past years, including significant growth in our New Verticals business, which includes site operations across our delivery only sites - Editions and HOP. We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission. We are investing and building out teams to help us launch new innovative products. It's an exciting time to join and while we have made great progress, we are just getting started! Editions Deliveroo Editions were the world's first delivery only kitchens, and we are still the market leaders in helping our restaurant partners succeed. We entered this space in 2017?and operate across various markets and have since perfected the art of getting customers their deliveries in the fastest and most pleasant way possible. These super kitchens provide restaurant owners with an end-to-end solution for fulfilling customer orders with the highest possible standards - outperforming their brick & mortar KPI's! This is the reason why many of the industry's leading brands (such as Dishoom, Wingstop, Five Guys, and Pickl) have chosen Editions to help them grow their brands and develop new ones! As such, Editions is a delivery-only kitchen network that brings exclusive restaurant brands into high demand areas. Site Operations Great people help to drive our business forward and we are always looking for more to join our sites. If you don't have the exact experience, that's okay, we'd still love to hear from you. Does this sound tasty to you? Take a look at our Site Managerrole and apply below to join the Roo family. The Role The role of the Site Manager is to drive the highest performance possible within their respective site. This includes maximising customer satisfaction, optimising productivity and achieving site personnel costs, maintaining strong stock accuracy, tightly controlling inventory and minimising all wastage.The Site Manager must also create a positive and cooperative working environment for all colleagues, develop and train team members to the highest standard, and ensure at all times that their operation remains safe, legal and compliant. What You'll be Doing Own the day to day operations in your site. Lead through your respective team working closely with your site team and the multi-site manager to achieve all company objectives and goals. This will require an ability to effectively prioritise tasks and activities on shift whilst retaining the ability to get stuck in. Lead in accordance with the Deliveroo values and ensure your team follows suit. Develop, train and motivate all employees to achieve ambitious targets Demonstrate operational excellence by meeting KPI targets for your respective site constantly seeking to improve. Supervise compliance to company standard operating procedures (SOPs) through robust supervision, impactful coaching and inspirational leadership. Execute cost control and adherence to budgets. As the Site Manager you will have direct control of Opex spending, Maintenance and will influence on utilities and labour spending Keep all relevant trackers, logs and sheets up to date with operational and financial data. Drive strong standards within your site, adhering to space management principles in addition to delivering a clean, tidy, organised site environment. Be responsible for ensuring compliance with all Health & Safety and Due Diligence measures in place for daily operations. Ensure all product recalls and withdrawals are actioned as per company guidelines (eg. Ancillaries). Ensure Food Safety regulations are being followed on site. Work closely with your site team and multi-site manager to train the team on new food safety requirements, holding partners accountable for compliance. Supervise accurate timekeeping within your sites ensuring team members appropriately record their shifts, take breaks as per policy and adhere to working time directive requirements. Ensuring appropriate staffing at site to maintain daily operations. Carry out regular Health & Safety checks, including completion of requisite internal audits to monitor compliance to standards. Participate in relevant meetings ensuing contribution and clear communication where appropriate. Monitor customer feedback seeking opportunities to improve the customer experience. Own the relationships with your restaurant partner kitchen teams, holding weekly and monthly meetings with the chef in charge to discuss performance and strengthen relationships.Maintain good relations to uphold Deliveroo's positive reputation with all external parties, e.g.neighbours, landlords, contractors. Liaise with your various counterparts across the business to improve overall operational performance. Participate in projects, initiatives and activities to improve the operating model and achieve company objectives. Requirements Minimum of 1-2 years of junior management food & beverage experience. Ideally in the restaurant industry Be adaptable and embrace change as it presents itself. Our business is still evolving and new exciting opportunities continue to surface. Standing still is not an option at Deliveroo or in site operations. You will be empowered to play a unique part in defining how your role is best achieved. Autonomy and adaptability are key ingredients to be successful. A good understanding and track record in influencing KPI performance Possess a commercial acumen with an ability to identify opportunities to grow Order Volume & Gross Merchandise Value (GMV) Demonstrates the ability to think on their feet and solve problems in a fast-paced environment Great knowledge of food safety and health and safety compliance requirements Previous experience in leading a team of several direct reports Can demonstrate excellent communication skills, both verbally and written Organised individual with strong attention to detail Tech-savvy and comfortable working with numbers (experience with Looker preferred) 'Can do, never give up' attitude and the desire to grow and succeed with one of the world's fastest growing food-tech companies Right to work in the relevant country Able to comply to company working expectations (e.g. weekend working) Workplace & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth and relocation.We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.
Aug 06, 2025
Full time
Store Manager Recruiter - Nick Upton HM - Chris Ashe Location - Bristol Deliveroo Deliveroo's mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We continue to operate in a competitive marketplace but have achieved so much over the past years, including significant growth in our New Verticals business, which includes site operations across our delivery only sites - Editions and HOP. We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission. We are investing and building out teams to help us launch new innovative products. It's an exciting time to join and while we have made great progress, we are just getting started! Editions Deliveroo Editions were the world's first delivery only kitchens, and we are still the market leaders in helping our restaurant partners succeed. We entered this space in 2017?and operate across various markets and have since perfected the art of getting customers their deliveries in the fastest and most pleasant way possible. These super kitchens provide restaurant owners with an end-to-end solution for fulfilling customer orders with the highest possible standards - outperforming their brick & mortar KPI's! This is the reason why many of the industry's leading brands (such as Dishoom, Wingstop, Five Guys, and Pickl) have chosen Editions to help them grow their brands and develop new ones! As such, Editions is a delivery-only kitchen network that brings exclusive restaurant brands into high demand areas. Site Operations Great people help to drive our business forward and we are always looking for more to join our sites. If you don't have the exact experience, that's okay, we'd still love to hear from you. Does this sound tasty to you? Take a look at our Site Managerrole and apply below to join the Roo family. The Role The role of the Site Manager is to drive the highest performance possible within their respective site. This includes maximising customer satisfaction, optimising productivity and achieving site personnel costs, maintaining strong stock accuracy, tightly controlling inventory and minimising all wastage.The Site Manager must also create a positive and cooperative working environment for all colleagues, develop and train team members to the highest standard, and ensure at all times that their operation remains safe, legal and compliant. What You'll be Doing Own the day to day operations in your site. Lead through your respective team working closely with your site team and the multi-site manager to achieve all company objectives and goals. This will require an ability to effectively prioritise tasks and activities on shift whilst retaining the ability to get stuck in. Lead in accordance with the Deliveroo values and ensure your team follows suit. Develop, train and motivate all employees to achieve ambitious targets Demonstrate operational excellence by meeting KPI targets for your respective site constantly seeking to improve. Supervise compliance to company standard operating procedures (SOPs) through robust supervision, impactful coaching and inspirational leadership. Execute cost control and adherence to budgets. As the Site Manager you will have direct control of Opex spending, Maintenance and will influence on utilities and labour spending Keep all relevant trackers, logs and sheets up to date with operational and financial data. Drive strong standards within your site, adhering to space management principles in addition to delivering a clean, tidy, organised site environment. Be responsible for ensuring compliance with all Health & Safety and Due Diligence measures in place for daily operations. Ensure all product recalls and withdrawals are actioned as per company guidelines (eg. Ancillaries). Ensure Food Safety regulations are being followed on site. Work closely with your site team and multi-site manager to train the team on new food safety requirements, holding partners accountable for compliance. Supervise accurate timekeeping within your sites ensuring team members appropriately record their shifts, take breaks as per policy and adhere to working time directive requirements. Ensuring appropriate staffing at site to maintain daily operations. Carry out regular Health & Safety checks, including completion of requisite internal audits to monitor compliance to standards. Participate in relevant meetings ensuing contribution and clear communication where appropriate. Monitor customer feedback seeking opportunities to improve the customer experience. Own the relationships with your restaurant partner kitchen teams, holding weekly and monthly meetings with the chef in charge to discuss performance and strengthen relationships.Maintain good relations to uphold Deliveroo's positive reputation with all external parties, e.g.neighbours, landlords, contractors. Liaise with your various counterparts across the business to improve overall operational performance. Participate in projects, initiatives and activities to improve the operating model and achieve company objectives. Requirements Minimum of 1-2 years of junior management food & beverage experience. Ideally in the restaurant industry Be adaptable and embrace change as it presents itself. Our business is still evolving and new exciting opportunities continue to surface. Standing still is not an option at Deliveroo or in site operations. You will be empowered to play a unique part in defining how your role is best achieved. Autonomy and adaptability are key ingredients to be successful. A good understanding and track record in influencing KPI performance Possess a commercial acumen with an ability to identify opportunities to grow Order Volume & Gross Merchandise Value (GMV) Demonstrates the ability to think on their feet and solve problems in a fast-paced environment Great knowledge of food safety and health and safety compliance requirements Previous experience in leading a team of several direct reports Can demonstrate excellent communication skills, both verbally and written Organised individual with strong attention to detail Tech-savvy and comfortable working with numbers (experience with Looker preferred) 'Can do, never give up' attitude and the desire to grow and succeed with one of the world's fastest growing food-tech companies Right to work in the relevant country Able to comply to company working expectations (e.g. weekend working) Workplace & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth and relocation.We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.
Retail Area Manager UK & Ireland page is loaded Retail Area Manager UK & Ireland Presenta candidatura locations Cumbria, Cumbria, United Kingdom time type A tempo pieno posted on Offerta pubblicata ieri job requisition id R-018945 Reports to: Retail Operations Manager Europe Initial 12-month fixed-term contract, with permanent conversion thereafter UK (remote) Start date: at the earliest convenience OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS. At Columbia Sportswear, we're as passionate about the outdoors as you are. And while our gear is available worldwide, we're proud to be based in the Pacific Northwest, where natural wonders are our playground. Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: "It's perfect. Now make it better." As pioneers of relentless improvement, we are constantly evolving Discover a world of diversity within our team of 700+ across 13 European countries, united by the common goal of elevating Columbia to the pinnacle of outdoor brands in Europe. Our omnichannel approach seamlessly integrates Columbia and Sorel brands' engaging in-store and online experiences. We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest. And we believe in you. ABOUT THE TEAM Columbia Sportswear is accelerating its growth across Europe-and the UK is a key part of this journey. By mid-2026, we will operate over 10 stores across the UK and Ireland, including new locations in outlet centers. You'll join the European Retail team and report to the Retail Operations Manager Europe. The team is a close-knit group of experienced Area Managers who value accountability, team spirit, and mutual support. Together, they manage operations across multiple countries, share best practices, and are united by the goal of delivering best-in-class retail performance and customer experience. As our business footprint grows in the UK, this new position will be critical in structuring and scaling our operations-and bringing our retail vision to life. ABOUT THE MISSION We're opening stores and building momentum-and our UK retail operations need structure, stability, and leadership to unlock their full potential. That's where you come in. As Retail Area Manager for the UK & Ireland, your mission is to build a high-performing, well-oiled retail organization in a fast-growing region. From Ashford to Glasgow, from Portsmouth to Dublin, you'll oversee a network of Columbia stores (outlet and partner), lead a team of Store Managers, and ensure consistent execution of our operational and customer experience standards. Your priorities: strengthening leadership at store level, building solid team structures, developing talent, and improving business performance. You'll also ensure that local specificities-such as UK market expectations, legal requirements, and communication styles-are understood and embedded into our retail approach. This is a new headcount designed to support our growth and maximize the potential of a key market where our customer base is growing fast-but our organization still has room to mature. HOW YOU'LL MAKE A DIFFERENCE Lead and inspire Store Managers across the UK and Ireland to drive commercial results and elevate the customer experience Hire and develop strong store leadership teams, setting up solid structures and fostering stability in high-turnover environments Set clear operational and service standards across the region, and ensure consistent execution through store visits and coaching Translate retail strategy into action plans and ensure timely implementation of corporate directives in each location Monitor business KPIs, identify performance levers, and take action to meet sales and profitability targets Provide field support on training, product knowledge, visual merchandising, and team development Adapt global and European initiatives to the UK context, considering local customer behavior, regulations, and retail communication styles Collaborate with HR and HQ teams to ensure compliance, loss prevention, and operational excellence across stores Oversee the partner store in Dublin and ensure alignment with Columbia's standards and goals Contribute to long-term growth by supporting new store openings and preparing the region for future expansion YOU ARE A hands-on leader who leads by example, builds trust, and brings stability and structure to teams Analytical and driven: you make decisions based on data and know how to turn insights into action Resilient and committed, with a sense of accountability and pride in delivering results A strong communicator who knows how to adapt messages to local markets, teams, and customer habits Collaborative and team-spirited: you value shared success and contribute to a culture of mutual support across the European Retail team YOU HAVE 3 to 5 years of experience as an Area Manager or District Manager in the UK retail market, preferably within fashion, outdoor, or sporting goods A deep understanding of UK retail dynamics, from customer expectations to team management and local regulations A successful track record in recruiting, training, and developing retail leaders in multi-site environments Experience managing business KPIs, store budgets, and implementing action plans to drive growth and efficiency Full professional proficiency in English; experience working in international or matrix organizations is a plus WHY JOINING US? You will have the opportunity to work for a company that has a positive impact on the people we reach, the places we touch, and the products we make. Indeed, one of our core values is to do the right thing, not just for our company, but also for our consumers, customers, employees and their communities. On top of that, you will have the chance to: Build new skills, develop your potential, and grow within our company. Join an inclusive employer where diversity and equity lead to creativity and empowerment. Be part of a company that focus on your wellbeing to ensure that you can be your best self. Travel around Europe for seminars or staff event and expend your professional network. Benefit from special staff discount on our all products. PERKS & BENEFITS Significant discounts on Columbia and Sorel products Unlimited access to LinkedIn Learning Unlock your potential: access to in-house training courses (feedback, leadership, Insights ) DEI initiatives to exchange and strengthen our involvement around these themes ABOUT THE CULTURE At Columbia Sportswear, we value an inclusive and open culture that emphasizes the absence of barriers between team members. We are committed to fostering a sense of belonging by encouraging personal connections at all levels, which creates a cohesive and supportive work environment. Team members serve as ambassadors for our brand, finding motivation in being part of an organization dedicated to activities they are passionate about. This dedication reflects our commitment to building a team that takes pride in our products and values. We offer the opportunity to work for a US-based company within a multicultural environment, where your job has an impact across different countries. Our "Always Be Learning" culture of continuous learning enables our employees to identify and develop skills that will enable them to continue to grow within the company. "Unlock Your Potential" is the spirit that characterizes our vision of employees' development: to offer them opportunities to grow, in their job, in their team or even to change jobs completely. We grow our people to grow our business. To learn more about us and our culture, visit our page on Welcome To The Jungle: ABOUT THE HIRING PROCESS Ready to unlock your potential at Columbia Sportswear Company? Apply now to help us connect active people with their passion! The hiring team will review your application in the following weeks. If your application is selected: a 30-45mn introductory interview with our Talent Acquisition Team to talk about yourself, your motivations and the role Interview with the hiring manager (online or in-person interview) Your unique strengths align perfectly with our team: we are thrilled to extend you an offer! This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment. Our four primary brands - Columbia, Mountain Hardwear, SOREL and prAna - complement each other to address the diverse needs of active consumers and their products have gained an international reputation for their innovation, quality and performance.
Aug 06, 2025
Full time
Retail Area Manager UK & Ireland page is loaded Retail Area Manager UK & Ireland Presenta candidatura locations Cumbria, Cumbria, United Kingdom time type A tempo pieno posted on Offerta pubblicata ieri job requisition id R-018945 Reports to: Retail Operations Manager Europe Initial 12-month fixed-term contract, with permanent conversion thereafter UK (remote) Start date: at the earliest convenience OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS. At Columbia Sportswear, we're as passionate about the outdoors as you are. And while our gear is available worldwide, we're proud to be based in the Pacific Northwest, where natural wonders are our playground. Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: "It's perfect. Now make it better." As pioneers of relentless improvement, we are constantly evolving Discover a world of diversity within our team of 700+ across 13 European countries, united by the common goal of elevating Columbia to the pinnacle of outdoor brands in Europe. Our omnichannel approach seamlessly integrates Columbia and Sorel brands' engaging in-store and online experiences. We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest. And we believe in you. ABOUT THE TEAM Columbia Sportswear is accelerating its growth across Europe-and the UK is a key part of this journey. By mid-2026, we will operate over 10 stores across the UK and Ireland, including new locations in outlet centers. You'll join the European Retail team and report to the Retail Operations Manager Europe. The team is a close-knit group of experienced Area Managers who value accountability, team spirit, and mutual support. Together, they manage operations across multiple countries, share best practices, and are united by the goal of delivering best-in-class retail performance and customer experience. As our business footprint grows in the UK, this new position will be critical in structuring and scaling our operations-and bringing our retail vision to life. ABOUT THE MISSION We're opening stores and building momentum-and our UK retail operations need structure, stability, and leadership to unlock their full potential. That's where you come in. As Retail Area Manager for the UK & Ireland, your mission is to build a high-performing, well-oiled retail organization in a fast-growing region. From Ashford to Glasgow, from Portsmouth to Dublin, you'll oversee a network of Columbia stores (outlet and partner), lead a team of Store Managers, and ensure consistent execution of our operational and customer experience standards. Your priorities: strengthening leadership at store level, building solid team structures, developing talent, and improving business performance. You'll also ensure that local specificities-such as UK market expectations, legal requirements, and communication styles-are understood and embedded into our retail approach. This is a new headcount designed to support our growth and maximize the potential of a key market where our customer base is growing fast-but our organization still has room to mature. HOW YOU'LL MAKE A DIFFERENCE Lead and inspire Store Managers across the UK and Ireland to drive commercial results and elevate the customer experience Hire and develop strong store leadership teams, setting up solid structures and fostering stability in high-turnover environments Set clear operational and service standards across the region, and ensure consistent execution through store visits and coaching Translate retail strategy into action plans and ensure timely implementation of corporate directives in each location Monitor business KPIs, identify performance levers, and take action to meet sales and profitability targets Provide field support on training, product knowledge, visual merchandising, and team development Adapt global and European initiatives to the UK context, considering local customer behavior, regulations, and retail communication styles Collaborate with HR and HQ teams to ensure compliance, loss prevention, and operational excellence across stores Oversee the partner store in Dublin and ensure alignment with Columbia's standards and goals Contribute to long-term growth by supporting new store openings and preparing the region for future expansion YOU ARE A hands-on leader who leads by example, builds trust, and brings stability and structure to teams Analytical and driven: you make decisions based on data and know how to turn insights into action Resilient and committed, with a sense of accountability and pride in delivering results A strong communicator who knows how to adapt messages to local markets, teams, and customer habits Collaborative and team-spirited: you value shared success and contribute to a culture of mutual support across the European Retail team YOU HAVE 3 to 5 years of experience as an Area Manager or District Manager in the UK retail market, preferably within fashion, outdoor, or sporting goods A deep understanding of UK retail dynamics, from customer expectations to team management and local regulations A successful track record in recruiting, training, and developing retail leaders in multi-site environments Experience managing business KPIs, store budgets, and implementing action plans to drive growth and efficiency Full professional proficiency in English; experience working in international or matrix organizations is a plus WHY JOINING US? You will have the opportunity to work for a company that has a positive impact on the people we reach, the places we touch, and the products we make. Indeed, one of our core values is to do the right thing, not just for our company, but also for our consumers, customers, employees and their communities. On top of that, you will have the chance to: Build new skills, develop your potential, and grow within our company. Join an inclusive employer where diversity and equity lead to creativity and empowerment. Be part of a company that focus on your wellbeing to ensure that you can be your best self. Travel around Europe for seminars or staff event and expend your professional network. Benefit from special staff discount on our all products. PERKS & BENEFITS Significant discounts on Columbia and Sorel products Unlimited access to LinkedIn Learning Unlock your potential: access to in-house training courses (feedback, leadership, Insights ) DEI initiatives to exchange and strengthen our involvement around these themes ABOUT THE CULTURE At Columbia Sportswear, we value an inclusive and open culture that emphasizes the absence of barriers between team members. We are committed to fostering a sense of belonging by encouraging personal connections at all levels, which creates a cohesive and supportive work environment. Team members serve as ambassadors for our brand, finding motivation in being part of an organization dedicated to activities they are passionate about. This dedication reflects our commitment to building a team that takes pride in our products and values. We offer the opportunity to work for a US-based company within a multicultural environment, where your job has an impact across different countries. Our "Always Be Learning" culture of continuous learning enables our employees to identify and develop skills that will enable them to continue to grow within the company. "Unlock Your Potential" is the spirit that characterizes our vision of employees' development: to offer them opportunities to grow, in their job, in their team or even to change jobs completely. We grow our people to grow our business. To learn more about us and our culture, visit our page on Welcome To The Jungle: ABOUT THE HIRING PROCESS Ready to unlock your potential at Columbia Sportswear Company? Apply now to help us connect active people with their passion! The hiring team will review your application in the following weeks. If your application is selected: a 30-45mn introductory interview with our Talent Acquisition Team to talk about yourself, your motivations and the role Interview with the hiring manager (online or in-person interview) Your unique strengths align perfectly with our team: we are thrilled to extend you an offer! This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment. Our four primary brands - Columbia, Mountain Hardwear, SOREL and prAna - complement each other to address the diverse needs of active consumers and their products have gained an international reputation for their innovation, quality and performance.
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. As part of this rewarding role, you may be involved in managing and interacting with children 16 and under, due to our large Home News Delivery operation. Therefore the successful candidate may be required to undergo an enhanced DBS check, or if you're based in Scotland, a PVG check before joining the business. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact joel.
Aug 06, 2025
Full time
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. As part of this rewarding role, you may be involved in managing and interacting with children 16 and under, due to our large Home News Delivery operation. Therefore the successful candidate may be required to undergo an enhanced DBS check, or if you're based in Scotland, a PVG check before joining the business. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact joel.
MOJU are the number one brand in the rapidly growing Functional Shots Category and as such you will at the forefront of one of the most exciting category opportunities in the UK Soft Drinks Market. JOB TITLE: Commercial Manager, Impulse (Convenience & Travel) Who we are: As one of the fastest-growing beverage brands in the UK, MOJU's on a mission to help people live with more mojo, powered by nature's most potent and nutritious ingredients. Just like our nutrition-boosting shots, our company relies on a unique blend of ingredients to really hit the spot. We are collectively a bunch of people who focus on positive action; we are passionate about our products, people and the planet. We've got big plans for the future to become the UK's favourite and freshest way to kickstart the day and our people have big ideas for their futures too. What we're looking for: This is a unique opportunity to lead MOJU's rapidly growing Convenience & Travel channels and Blaze Trails by unlocking further growth and new business. Reporting into the Impulse Controller, you will take full ownership of building the annual plans for the channels, developing great relationships with existing and new customers and delivering the numbers through great execution in-store. You will need to take a category led approach to selling, building a compelling vision for Functional Shots within your customers' categories. You will be the champion for your customer set, translating and communicating the needs of your customers so that MOJU can build winning solutions and plans. Ideally, you will bring to the role prior experience within the Convenience and Travel channels. You'll need to be happy keeping on top of the day-to-day forecasting and budgeting for your channels as well as playing your role as an integral part of the wider MOJU Commercial team. Job requirements Responsibilities of the role include: Deliver the in-year Convenience & Travel sales and profit targets, through maintaining and growing existing customers. Develop and implement best in class JBPs / Annual Plans with your customers. Target and progress new business opportunities, based on clear prioritisation, to accelerate Distribution growth. Effectively collaborate with the wider MOJU CRU to progress opportunities within existing and new customers through to launch and beyond. Support and lead the delivery of the annual planning process within your customers and the monthly Forecasting and Performance review process. Who you are: A background in FMCG and a strong understanding of the Convenience & Travel landscape across the UK. Ideally hold 2+ years of relevant experience within the Convenience & Travel sectors. Trained & Experienced at developing win:win negotiations and JBPs with customers. Analytical & comfortable with numbers, highly competent in Excel. A great communicator and able to demonstrate experience of leading cross-functional teams to support delivery of winning plans with your customers. Looking to be part of a fast-paced and exciting growth journey that accelerates your own development and responsibility. Passionate and optimistic about the opportunity to improve the health of the nation, whilst working towards MOJU's mission to be the 'favourite and freshest way to kickstart the day!' Our people: We're all sorts of people from different backgrounds, with all kinds of interests and passions and approaches to life. It's that diversity that makes us stronger as a business and makes MOJU greater than the sum of its parts. We're committed to hiring diversely. We encourage members of underrepresented groups to apply to this role. Once you've applied, we've developed a hiring process where candidates are judged on their unique talents and aptitude, not their identity. This includes how we rate all candidates against the same criteria. And remember, just because you don't tick all the boxes on the requirements for the role, we still want to hear from you if you think you can make a big impact with us. Our values: we BLAZE TRAILS and PLAY TO WIN by BEING EVERGREEN and KEEPING IT REAL. The package: A competitive package is on offer, which will include your salary, discretionary bonus, 28 days holiday, flexible working hours, a generous pension contribution and paid time out of the office for getting stuck into passion projects or social impact initiatives. We also offer free therapy support from Spill Therapy, Classpass membership, Simplyhealth healthcare and as much MOJU as you can shake a shot at! Check out our website and Instagram for more info.
Aug 05, 2025
Full time
MOJU are the number one brand in the rapidly growing Functional Shots Category and as such you will at the forefront of one of the most exciting category opportunities in the UK Soft Drinks Market. JOB TITLE: Commercial Manager, Impulse (Convenience & Travel) Who we are: As one of the fastest-growing beverage brands in the UK, MOJU's on a mission to help people live with more mojo, powered by nature's most potent and nutritious ingredients. Just like our nutrition-boosting shots, our company relies on a unique blend of ingredients to really hit the spot. We are collectively a bunch of people who focus on positive action; we are passionate about our products, people and the planet. We've got big plans for the future to become the UK's favourite and freshest way to kickstart the day and our people have big ideas for their futures too. What we're looking for: This is a unique opportunity to lead MOJU's rapidly growing Convenience & Travel channels and Blaze Trails by unlocking further growth and new business. Reporting into the Impulse Controller, you will take full ownership of building the annual plans for the channels, developing great relationships with existing and new customers and delivering the numbers through great execution in-store. You will need to take a category led approach to selling, building a compelling vision for Functional Shots within your customers' categories. You will be the champion for your customer set, translating and communicating the needs of your customers so that MOJU can build winning solutions and plans. Ideally, you will bring to the role prior experience within the Convenience and Travel channels. You'll need to be happy keeping on top of the day-to-day forecasting and budgeting for your channels as well as playing your role as an integral part of the wider MOJU Commercial team. Job requirements Responsibilities of the role include: Deliver the in-year Convenience & Travel sales and profit targets, through maintaining and growing existing customers. Develop and implement best in class JBPs / Annual Plans with your customers. Target and progress new business opportunities, based on clear prioritisation, to accelerate Distribution growth. Effectively collaborate with the wider MOJU CRU to progress opportunities within existing and new customers through to launch and beyond. Support and lead the delivery of the annual planning process within your customers and the monthly Forecasting and Performance review process. Who you are: A background in FMCG and a strong understanding of the Convenience & Travel landscape across the UK. Ideally hold 2+ years of relevant experience within the Convenience & Travel sectors. Trained & Experienced at developing win:win negotiations and JBPs with customers. Analytical & comfortable with numbers, highly competent in Excel. A great communicator and able to demonstrate experience of leading cross-functional teams to support delivery of winning plans with your customers. Looking to be part of a fast-paced and exciting growth journey that accelerates your own development and responsibility. Passionate and optimistic about the opportunity to improve the health of the nation, whilst working towards MOJU's mission to be the 'favourite and freshest way to kickstart the day!' Our people: We're all sorts of people from different backgrounds, with all kinds of interests and passions and approaches to life. It's that diversity that makes us stronger as a business and makes MOJU greater than the sum of its parts. We're committed to hiring diversely. We encourage members of underrepresented groups to apply to this role. Once you've applied, we've developed a hiring process where candidates are judged on their unique talents and aptitude, not their identity. This includes how we rate all candidates against the same criteria. And remember, just because you don't tick all the boxes on the requirements for the role, we still want to hear from you if you think you can make a big impact with us. Our values: we BLAZE TRAILS and PLAY TO WIN by BEING EVERGREEN and KEEPING IT REAL. The package: A competitive package is on offer, which will include your salary, discretionary bonus, 28 days holiday, flexible working hours, a generous pension contribution and paid time out of the office for getting stuck into passion projects or social impact initiatives. We also offer free therapy support from Spill Therapy, Classpass membership, Simplyhealth healthcare and as much MOJU as you can shake a shot at! Check out our website and Instagram for more info.
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. As part of this rewarding role, you may be involved in managing and interacting with children 16 and under, due to our large Home News Delivery operation. Therefore the successful candidate may be required to undergo an enhanced DBS check, or if you're based in Scotland, a PVG check before joining the business. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact joel.
Aug 05, 2025
Full time
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. As part of this rewarding role, you may be involved in managing and interacting with children 16 and under, due to our large Home News Delivery operation. Therefore the successful candidate may be required to undergo an enhanced DBS check, or if you're based in Scotland, a PVG check before joining the business. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact joel.
Job ID: Amazon EU SARL (Italy Branch) Opportunity available across the Italy, France, Germany, Spain and United Kingdom. Fluency in English is essential for all roles in Europe and local language skills are highly desirable for some projects but are not essential for every role. Amazon's EU Stores Team is looking for a talented Senior Vendor Manger for Toys Category. In this role you will work to create earth's greatest shopping experience of different products. The Senior Vendor Manager will establish strong relationships with key segment manufacturers and distributors, integrating them in our logistic and catalog systems, planning the selection of season collections and managing inventory levels. Further responsibilities will be to coordinate marketing activities and to drive projects to improve catalog quality and navigation and customer purchasing experience. This role is for a passionate customer and category advocate, with proven analytical capabilities and project management skills. The SVM must be an effective leader and communicator in working with some of Amazon's most important partners and vendors, as well as with internal colleagues and cross-functional leaders. Key job responsibilities CUSTOMER FOCUS - Evaluates products and services to continually drive quality of customer experience - Aggregates and escalates industry trends; prioritizes customer obsession - Identifies opportunities to raise the bar for our customers STRATEGY - Develops long-term strategies and influences cross-category buying processes and standards as well as cross-category vendor negotiations - Develops and implements action plans based on deep-dive analysis of product line metrics - Provides recommendation on business opportunities and long-term strategy for multiple sub-categories VENDOR MANAGEMENT - Expands current vendor selection and secures new brand selection for multiple subcategories - Drives strategic negotiations to deliver top- and bottom-line category growth - Builds long-term relationships by creating value, opportunities for growth, customer acquisition, and brand-building for multiple vendors - Increases vendor participation through deep knowledge of program opportunities BUSINESS OPERATIONS - Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple subcategories. - Owns the Retail P&L for multiple subcategories; develops plans that drive revenue and margin improvement for the business - Creates strategic and prioritized vendor marketing plan that maximizes margin dollars and customer experience - Audits all elements of multiple subcategory businesses - Creates long-term category solutions that automate or simplify category processes - Works with internal technical, cross-category, and tech teams to drive multi-system process changes BASIC QUALIFICATIONS • Bachelor's degree • Experience in an e-commerce, retail, key account management/consulting environment with a proven track record of delivering results • Professional experience negotiating with internal and external stakeholders • Experience with data analysis and P&L ownership • Fluency in English both written and verbal • Outstanding analytical skills and experience in planning and forecasting • Proven ability to use supporting tools and systems to deliver business improvements. PREFERRED QUALIFICATIONS -Post-graduate education / Masters level qualification (MBA from top tier school is a plus). -Working knowledge of additional languages. -Experience in vendor negotiations, pricing and promotion, inventory management, and product development Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Aug 05, 2025
Full time
Job ID: Amazon EU SARL (Italy Branch) Opportunity available across the Italy, France, Germany, Spain and United Kingdom. Fluency in English is essential for all roles in Europe and local language skills are highly desirable for some projects but are not essential for every role. Amazon's EU Stores Team is looking for a talented Senior Vendor Manger for Toys Category. In this role you will work to create earth's greatest shopping experience of different products. The Senior Vendor Manager will establish strong relationships with key segment manufacturers and distributors, integrating them in our logistic and catalog systems, planning the selection of season collections and managing inventory levels. Further responsibilities will be to coordinate marketing activities and to drive projects to improve catalog quality and navigation and customer purchasing experience. This role is for a passionate customer and category advocate, with proven analytical capabilities and project management skills. The SVM must be an effective leader and communicator in working with some of Amazon's most important partners and vendors, as well as with internal colleagues and cross-functional leaders. Key job responsibilities CUSTOMER FOCUS - Evaluates products and services to continually drive quality of customer experience - Aggregates and escalates industry trends; prioritizes customer obsession - Identifies opportunities to raise the bar for our customers STRATEGY - Develops long-term strategies and influences cross-category buying processes and standards as well as cross-category vendor negotiations - Develops and implements action plans based on deep-dive analysis of product line metrics - Provides recommendation on business opportunities and long-term strategy for multiple sub-categories VENDOR MANAGEMENT - Expands current vendor selection and secures new brand selection for multiple subcategories - Drives strategic negotiations to deliver top- and bottom-line category growth - Builds long-term relationships by creating value, opportunities for growth, customer acquisition, and brand-building for multiple vendors - Increases vendor participation through deep knowledge of program opportunities BUSINESS OPERATIONS - Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple subcategories. - Owns the Retail P&L for multiple subcategories; develops plans that drive revenue and margin improvement for the business - Creates strategic and prioritized vendor marketing plan that maximizes margin dollars and customer experience - Audits all elements of multiple subcategory businesses - Creates long-term category solutions that automate or simplify category processes - Works with internal technical, cross-category, and tech teams to drive multi-system process changes BASIC QUALIFICATIONS • Bachelor's degree • Experience in an e-commerce, retail, key account management/consulting environment with a proven track record of delivering results • Professional experience negotiating with internal and external stakeholders • Experience with data analysis and P&L ownership • Fluency in English both written and verbal • Outstanding analytical skills and experience in planning and forecasting • Proven ability to use supporting tools and systems to deliver business improvements. PREFERRED QUALIFICATIONS -Post-graduate education / Masters level qualification (MBA from top tier school is a plus). -Working knowledge of additional languages. -Experience in vendor negotiations, pricing and promotion, inventory management, and product development Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Aug 01, 2025
Full time
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
