River Island Clothing Co., Ltd.
Milton Keynes, Buckinghamshire
Product Team Leader Department: Store Management Employment Type: Permanent - Full Time Location: Milton Keynes Fashion Park Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Feb 25, 2026
Full time
Product Team Leader Department: Store Management Employment Type: Permanent - Full Time Location: Milton Keynes Fashion Park Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
We Make Morrisons From a Bradford market stall to the UK's fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We're recruiting for a high performing Night Manager to help our business to continue to grow and succeed. Our colleagues work hard through the night to make sure our stores are ready for the thousands of customers who will walk through the doors the very next day. As Night Manager, it's your job to lead and empower our colleagues to ensure our stores are always customer ready. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare. We also offer a 10% discount card for your friends or family members giving you 15% off your shopping in Morrisons. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About you Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Senior Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About us - Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won't find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It's why our customers keep coming back for more. The UK's 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It's challenging. It's fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They've been there and done that. It's how they know how to support our colleagues and help our customers so well.
Feb 25, 2026
Full time
We Make Morrisons From a Bradford market stall to the UK's fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We're recruiting for a high performing Night Manager to help our business to continue to grow and succeed. Our colleagues work hard through the night to make sure our stores are ready for the thousands of customers who will walk through the doors the very next day. As Night Manager, it's your job to lead and empower our colleagues to ensure our stores are always customer ready. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare. We also offer a 10% discount card for your friends or family members giving you 15% off your shopping in Morrisons. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About you Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Senior Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About us - Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won't find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It's why our customers keep coming back for more. The UK's 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It's challenging. It's fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They've been there and done that. It's how they know how to support our colleagues and help our customers so well.
JD Sports- 1212 Oxford, Unit 39, OXFORD, Oxfordshire, United Kingdom Job Description Posted Friday 14 November 2025 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview Being part of the store's Junior Management team, you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management. Responsibilities Provide customers with excellent levels of Customer service. Deal with customer complaints and enquiries, providing the best possible outcome. Ensure the personal appearance of sales staff is in line with company guidelines. Have an understanding of the Customer Service measuring programme. Ensure that targets are achieved and, where possible, exceeded. Monitor staff service levels in order to maximise store sales. Utilise in-store devices, making sure that the customer is offered the whole product range. Use reports to assist you in product placement of key selling lines. Attract, engage and motivate customers into making purchases in store by using the latest visual techniques. Provide assistance with the maintenance of standards on the sales floor. Keep stock clean and presentable at all times. Retail Management experience would be advantageous. Strong verbal and written communication skills. IT skills- Microsoft Outlook, Word and Excel. Training & Development Encourage personal progression throughout your store. Provide assistance with the induction and training of new starters. Assist with the development of existing staff, ensuring that personnel completes the relevant E Assessments. Role objectives and KPI's Ensure the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly and addressing customer needs. Drive sales & enhance store turnover through effective merchandising, stock replenishment & team motivation. Lead and develop the shopfloor team to ensure high performance, engagement and adherence to store policies and procedures. Ensure the shopfloor is consistently clean, organised, and visually appealing to enhance the customer shopping experience. Skills and Experience Retail Supervisor experience would be advantageous. Strong verbal and written communication skills. IT skills- Microsoft Outlook, Word and Excel. Benefits We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- 1212 Oxford, Unit 39, OXFORD, Oxfordshire, United Kingdom
Feb 25, 2026
Full time
JD Sports- 1212 Oxford, Unit 39, OXFORD, Oxfordshire, United Kingdom Job Description Posted Friday 14 November 2025 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview Being part of the store's Junior Management team, you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management. Responsibilities Provide customers with excellent levels of Customer service. Deal with customer complaints and enquiries, providing the best possible outcome. Ensure the personal appearance of sales staff is in line with company guidelines. Have an understanding of the Customer Service measuring programme. Ensure that targets are achieved and, where possible, exceeded. Monitor staff service levels in order to maximise store sales. Utilise in-store devices, making sure that the customer is offered the whole product range. Use reports to assist you in product placement of key selling lines. Attract, engage and motivate customers into making purchases in store by using the latest visual techniques. Provide assistance with the maintenance of standards on the sales floor. Keep stock clean and presentable at all times. Retail Management experience would be advantageous. Strong verbal and written communication skills. IT skills- Microsoft Outlook, Word and Excel. Training & Development Encourage personal progression throughout your store. Provide assistance with the induction and training of new starters. Assist with the development of existing staff, ensuring that personnel completes the relevant E Assessments. Role objectives and KPI's Ensure the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly and addressing customer needs. Drive sales & enhance store turnover through effective merchandising, stock replenishment & team motivation. Lead and develop the shopfloor team to ensure high performance, engagement and adherence to store policies and procedures. Ensure the shopfloor is consistently clean, organised, and visually appealing to enhance the customer shopping experience. Skills and Experience Retail Supervisor experience would be advantageous. Strong verbal and written communication skills. IT skills- Microsoft Outlook, Word and Excel. Benefits We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- 1212 Oxford, Unit 39, OXFORD, Oxfordshire, United Kingdom
A leading name in the fashion and lifestyle industry, renowned for delivering exceptional retail experiences and cutting edge offerings. As a rapidly expanding brand, we prioritize innovation, customer satisfaction, and professional growth within our team. Summary As a Store Director / General Manager, you will spearhead the operations of our flagship location by promoting an inclusive team culture and enhancing the shopping experience. This key role involves collaborating with cross functional teams to drive store performance and explore innovative strategies that align with company goals. You'll play a significant part in shaping initiatives that foster brand growth, offering ample opportunities for career advancement. Responsibilities Lead and inspire a diverse team of associates, nurturing a collaborative environment that supports professional development. Oversee all operational facets of the store, ensuring excellence in visual merchandising, inventory management, and customer service standards. Utilize data driven insights to analyze sales reports and identify revenue opportunities and efficiency improvements. Develop strategic plans aimed at boosting store performance and financial success while aligning with organizational objectives. Manage recruitment, hiring, and training processes to attract talent who reflect our commitment to quality and brand values. Coordinate with regional managers and departments to ensure cohesive communication and alignment on corporate initiatives. Maintain compliance with health and safety regulations to provide a secure shopping environment for customers and staff. Engage with local communities, building positive relationships and seeking partnership opportunities to enhance brand presence. Requirements Lead and motivate the team to meet sales objectives aligned with brand ethos. Cultivate strong connections with stakeholders to guarantee customer loyalty and satisfaction. Show proficiency in managing budgets, forecasts, and analyzing store performance indicators. Optimize inventory through strategic planning and negotiations to boost profitability. Promote a positive work atmosphere encouraging collaboration, inclusivity, and growth among employees. Ensure adherence to operational policies, procedures, and legal standards to maintain high store operation benchmarks. Drive creative marketing strategies to increase brand visibility and draw new clientele. Set and assess employee performance goals, conduct regular reviews, and offer constructive feedback.
Feb 25, 2026
Full time
A leading name in the fashion and lifestyle industry, renowned for delivering exceptional retail experiences and cutting edge offerings. As a rapidly expanding brand, we prioritize innovation, customer satisfaction, and professional growth within our team. Summary As a Store Director / General Manager, you will spearhead the operations of our flagship location by promoting an inclusive team culture and enhancing the shopping experience. This key role involves collaborating with cross functional teams to drive store performance and explore innovative strategies that align with company goals. You'll play a significant part in shaping initiatives that foster brand growth, offering ample opportunities for career advancement. Responsibilities Lead and inspire a diverse team of associates, nurturing a collaborative environment that supports professional development. Oversee all operational facets of the store, ensuring excellence in visual merchandising, inventory management, and customer service standards. Utilize data driven insights to analyze sales reports and identify revenue opportunities and efficiency improvements. Develop strategic plans aimed at boosting store performance and financial success while aligning with organizational objectives. Manage recruitment, hiring, and training processes to attract talent who reflect our commitment to quality and brand values. Coordinate with regional managers and departments to ensure cohesive communication and alignment on corporate initiatives. Maintain compliance with health and safety regulations to provide a secure shopping environment for customers and staff. Engage with local communities, building positive relationships and seeking partnership opportunities to enhance brand presence. Requirements Lead and motivate the team to meet sales objectives aligned with brand ethos. Cultivate strong connections with stakeholders to guarantee customer loyalty and satisfaction. Show proficiency in managing budgets, forecasts, and analyzing store performance indicators. Optimize inventory through strategic planning and negotiations to boost profitability. Promote a positive work atmosphere encouraging collaboration, inclusivity, and growth among employees. Ensure adherence to operational policies, procedures, and legal standards to maintain high store operation benchmarks. Drive creative marketing strategies to increase brand visibility and draw new clientele. Set and assess employee performance goals, conduct regular reviews, and offer constructive feedback.
We are helping our client, a tech-case company find their next Store Manager for their permanent space in Selfridges, London. this is a full-time, 40 hours a week role. Our client: CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. They are industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression. They are looking for an entrepreneurial, creative, and passionate Store Manager wh will hit the ground running with their permanent space in Selfridges. This person will thrive in a fast paced environment and represent the brand on the front line, and be responsible for delivering the best in-store experience for customers. Job Description Provide leadership and supervision to the store team, setting performance expectations and fostering a positive work culture. Develop and execute strategies to drive sales growth, increase profitability, and achieve store targets. Monitor and analyze sales performance, identify trends, and implement effective sales strategies and promotional activities. Create and maintain a customer-centric environment, ensuring exceptional customer service standards are met. Address customer inquiries, concerns, and complaints in a prompt and professional manner. Train, and develop store staff, provide ongoing coaching and performance feedback. Manage and optimize store inventory, including ordering, receiving, stock replenishment, and conducting regular stock counts. Ensure visual merchandising and store displays are appealing, on-brand, and aligned with company guidelines. Implement and enforce store policies and procedures, including cash handling, loss prevention, and safety protocols. Monitor and control store expenses, labor costs, and other operational budgets. Conduct regular staff meetings, communicate updates, and ensure effective communication channels within the store. Report to retail operations team with sharing valuable customer data and recommendations. Manage staff scheduling to ensure appropriate coverage during peak business hours and optimize labor costs. Stay updated on industry trends, competitor activities, and customer preferences. Maintain a clean, organized, and safe store environment, adhering to health and safety regulations. Requirements Proven experience in retail management, with at least 5+ years of experience in retail and 3 years in a store management role. Flexibility to shift duty. Strong leadership skills, with the ability to inspire and motivate a diverse team. Excellent interpersonal and communication skills, with the ability to build relationships with customers, staff, and stakeholders. Strong business acumen and a solid understanding of retail operations, sales techniques, and customer service principles. Demonstrated ability to drive sales growth and meet store targets. Proficiency in analyzing sales data and reports to identify trends, opportunities, and areas for improvement. Experience in managing inventory, including ordering, stock management, and loss prevention strategies. Knowledge of visual merchandising principles and the ability to create appealing store displays. Proficiency in using point-of-sale (POS) systems and other retail software. Strong organizational and multitasking skills, with attention to detail. Ability to make effective decisions, problem-solve, and prioritize tasks in a fast-paced environment.
Feb 25, 2026
Full time
We are helping our client, a tech-case company find their next Store Manager for their permanent space in Selfridges, London. this is a full-time, 40 hours a week role. Our client: CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. They are industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression. They are looking for an entrepreneurial, creative, and passionate Store Manager wh will hit the ground running with their permanent space in Selfridges. This person will thrive in a fast paced environment and represent the brand on the front line, and be responsible for delivering the best in-store experience for customers. Job Description Provide leadership and supervision to the store team, setting performance expectations and fostering a positive work culture. Develop and execute strategies to drive sales growth, increase profitability, and achieve store targets. Monitor and analyze sales performance, identify trends, and implement effective sales strategies and promotional activities. Create and maintain a customer-centric environment, ensuring exceptional customer service standards are met. Address customer inquiries, concerns, and complaints in a prompt and professional manner. Train, and develop store staff, provide ongoing coaching and performance feedback. Manage and optimize store inventory, including ordering, receiving, stock replenishment, and conducting regular stock counts. Ensure visual merchandising and store displays are appealing, on-brand, and aligned with company guidelines. Implement and enforce store policies and procedures, including cash handling, loss prevention, and safety protocols. Monitor and control store expenses, labor costs, and other operational budgets. Conduct regular staff meetings, communicate updates, and ensure effective communication channels within the store. Report to retail operations team with sharing valuable customer data and recommendations. Manage staff scheduling to ensure appropriate coverage during peak business hours and optimize labor costs. Stay updated on industry trends, competitor activities, and customer preferences. Maintain a clean, organized, and safe store environment, adhering to health and safety regulations. Requirements Proven experience in retail management, with at least 5+ years of experience in retail and 3 years in a store management role. Flexibility to shift duty. Strong leadership skills, with the ability to inspire and motivate a diverse team. Excellent interpersonal and communication skills, with the ability to build relationships with customers, staff, and stakeholders. Strong business acumen and a solid understanding of retail operations, sales techniques, and customer service principles. Demonstrated ability to drive sales growth and meet store targets. Proficiency in analyzing sales data and reports to identify trends, opportunities, and areas for improvement. Experience in managing inventory, including ordering, stock management, and loss prevention strategies. Knowledge of visual merchandising principles and the ability to create appealing store displays. Proficiency in using point-of-sale (POS) systems and other retail software. Strong organizational and multitasking skills, with attention to detail. Ability to make effective decisions, problem-solve, and prioritize tasks in a fast-paced environment.
What You'll Be Doing Operational Oversight Manage multi-site transport operations to ensure OTIF (On Time, In Full) delivery using the delivery management system Monitor vehicle availability, utilisation, and VOR status Conduct post-delivery analysis and support store teams in performance improvement Ensure full compliance with transport legislation, health & safety, environmental, and quality standards Lead operating centre audits and maintain compliance standards Resource & Performance Management Plan and allocate transport resources to meet service, cost, and performance targets Implement and enhance transport systems and processes using best practice and continuous improvement Monitor KPIs including damage, tachograph offences, and PMIs Control maintenance budgets and review monthly repair costs Produce annual transport and capex budgets Manage vehicle data and lead fleet optimisation project. People & Stakeholder Engagement Provide guidance and support to store delivery teams to uphold service excellence Train, coach, and review performance of store transport staff Build strong relationships with internal and external stakeholders Resolve transport issues, risks, and complaints, escalating where necessary Stay informed on transport trends and regulations, recommending improvements Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount- Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme- Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave- Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay- Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast- Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development- Learn, grow, and take your career to the next level. Refer a Friend Bonus- Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme- We match every 1% above the statutory 5% that you contribute. EarlyPay- Access your earned wages before payday when you need them. Profit Based Bonus Scheme- We work hard and celebrate success with quarterly and yearly bonuses. ShareSave Scheme- Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts- Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Health Cash Plan- We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme- Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance- Protection for your loved ones should the unexpected happen. Gym Discounts- Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme- Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down to earth individuals who bring a positive, team first attitude to everything they do! We're a well established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.
Feb 25, 2026
Full time
What You'll Be Doing Operational Oversight Manage multi-site transport operations to ensure OTIF (On Time, In Full) delivery using the delivery management system Monitor vehicle availability, utilisation, and VOR status Conduct post-delivery analysis and support store teams in performance improvement Ensure full compliance with transport legislation, health & safety, environmental, and quality standards Lead operating centre audits and maintain compliance standards Resource & Performance Management Plan and allocate transport resources to meet service, cost, and performance targets Implement and enhance transport systems and processes using best practice and continuous improvement Monitor KPIs including damage, tachograph offences, and PMIs Control maintenance budgets and review monthly repair costs Produce annual transport and capex budgets Manage vehicle data and lead fleet optimisation project. People & Stakeholder Engagement Provide guidance and support to store delivery teams to uphold service excellence Train, coach, and review performance of store transport staff Build strong relationships with internal and external stakeholders Resolve transport issues, risks, and complaints, escalating where necessary Stay informed on transport trends and regulations, recommending improvements Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount- Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme- Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave- Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay- Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast- Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development- Learn, grow, and take your career to the next level. Refer a Friend Bonus- Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme- We match every 1% above the statutory 5% that you contribute. EarlyPay- Access your earned wages before payday when you need them. Profit Based Bonus Scheme- We work hard and celebrate success with quarterly and yearly bonuses. ShareSave Scheme- Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts- Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Health Cash Plan- We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme- Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance- Protection for your loved ones should the unexpected happen. Gym Discounts- Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme- Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down to earth individuals who bring a positive, team first attitude to everything they do! We're a well established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.
We are seeking an experienced General Manager to lead and develop a retail project at Cryptopay - digital currency wallet where one can store, exchange and use cryptocurrency and fiat assets in one place. This is a high-impact role focused on rebuilding an existing product from the ground up, covering strategic planning, team formation, and driving measurable results. Responsibilities Refine the vision for the development of a banking and digital currency wallet, find the target audience, create a long-term strategy, and align it with the Board Develop and track key product metrics, analyze data, and use insights to drive product improvements Create and manage lean budget, and provide regular ROI-focused reporting to the Board Ensure product development complies with legal and regulatory requirements by closely coordinating with relevant teams Effectively manage the team: build the team structure, participate in hiring, and monitor team performance Manage and effectively engage shared company resources (Compliance, Legal, Finance, HR) to support successful product development and growth Act as a strategic owner and driver of the retail product: take full responsibility for growth, customer success, and profitability Proactively identify opportunities to optimize the business, propose actionable solutions, and take initiative in owning and scaling the retail direction Requirements Proven experience in successfully launching and scaling fintech products, ideally in banking or crypto Strong knowledge of the fintech industry, including understanding of crypto and financial institution requirements and regulations. Web3 experience will be an advantage. Solid ownership: ability to effectively manage work, ensure high team performance, and build successful relationships with cross-functional departments Advanced strategic thinking: ability to make effective long-term decisions based on data and market trends, as well as developing strategic foresight and strong risk management skills Owner's mindset: willingness to take responsibility and make decisions, act as a driver of change to improve the retail business Data-driven approach: ability to identify and analyze key metrics for business development, make data-based decisions, and deliver high-quality reports Conditions The role requires the General Manager to be based in the EU or UK, with a focus on building and structuring a core team around this location. While remote collaboration is possible, the key operations and leadership presence should be centered in Europe. Full ownership of team structure and operational decisions. Performance-based bonus structure tied to revenue growth, regulatory milestones, and platform expansion. Important information for the applicants: We'll reach out within 2 weeks should your profile be a match. Share this job opening Application: First name Last name Phone number Email Link to CV (If You Have One) Upload CV Byapplying tothis job opening you confirm your consent toprocessing your personal data and accept Cryptopay Privacy Policy
Feb 25, 2026
Full time
We are seeking an experienced General Manager to lead and develop a retail project at Cryptopay - digital currency wallet where one can store, exchange and use cryptocurrency and fiat assets in one place. This is a high-impact role focused on rebuilding an existing product from the ground up, covering strategic planning, team formation, and driving measurable results. Responsibilities Refine the vision for the development of a banking and digital currency wallet, find the target audience, create a long-term strategy, and align it with the Board Develop and track key product metrics, analyze data, and use insights to drive product improvements Create and manage lean budget, and provide regular ROI-focused reporting to the Board Ensure product development complies with legal and regulatory requirements by closely coordinating with relevant teams Effectively manage the team: build the team structure, participate in hiring, and monitor team performance Manage and effectively engage shared company resources (Compliance, Legal, Finance, HR) to support successful product development and growth Act as a strategic owner and driver of the retail product: take full responsibility for growth, customer success, and profitability Proactively identify opportunities to optimize the business, propose actionable solutions, and take initiative in owning and scaling the retail direction Requirements Proven experience in successfully launching and scaling fintech products, ideally in banking or crypto Strong knowledge of the fintech industry, including understanding of crypto and financial institution requirements and regulations. Web3 experience will be an advantage. Solid ownership: ability to effectively manage work, ensure high team performance, and build successful relationships with cross-functional departments Advanced strategic thinking: ability to make effective long-term decisions based on data and market trends, as well as developing strategic foresight and strong risk management skills Owner's mindset: willingness to take responsibility and make decisions, act as a driver of change to improve the retail business Data-driven approach: ability to identify and analyze key metrics for business development, make data-based decisions, and deliver high-quality reports Conditions The role requires the General Manager to be based in the EU or UK, with a focus on building and structuring a core team around this location. While remote collaboration is possible, the key operations and leadership presence should be centered in Europe. Full ownership of team structure and operational decisions. Performance-based bonus structure tied to revenue growth, regulatory milestones, and platform expansion. Important information for the applicants: We'll reach out within 2 weeks should your profile be a match. Share this job opening Application: First name Last name Phone number Email Link to CV (If You Have One) Upload CV Byapplying tothis job opening you confirm your consent toprocessing your personal data and accept Cryptopay Privacy Policy
Select how often (in days) to receive an alert: Team Manager - Heathrow T2 Department: RETAIL OFFLINE City: Hounslow Location: GB INTRODUCTION JOB PURPOSE In the role of a Team Manager, through your passion for the brand and product you will lead your team to deliver exceptional service and will be responsible for maximizing store performance in order to achieve targets and goals in all departments and product categories. Working on the shop floor, the TM is a dynamic and inspiring leader who has a strong retail background and relationship building skills both with the team and the clients. The Team Manager is responsible for ensuring the team demonstrated exceptional service culture and client experience, representing the brand as a Burberry Ambassador by promoting its values. RESPONSIBILITIES Partnership with store management to enhance sales performance, consistently achieve goals and identify strategies to ensure performance standards are exceeded Analyse store performance as well as KPIs, reporting current business trends, as well as competitor performance, to ensure further business growth Lead and support all activities to achieve store objectives Build and nurture familiarity with the local external environment; customers, personal shoppers, competitors, local events, third parties and talent Lead a high performing customer facing and service orientated team, setting performance targets and driving productivity Be the brand ambassador and serve as a specialist for all product categories by exhibiting passion for the Burberry brand and strong product knowledge Perform with high integrity in company compliance Client Management Be a role model to the rest of the team in offering an excellent client experience, demonstrating passion for product, styling and ultimately selling Be engaged in constantly developing long-term relationships with top clients Demonstrate leadership by playing an active role on the shop floor through client engagement and promoting brand awareness Monitor CRM database reporting in order to: Assist in the execution of company CRM initiatives Capture meaningful clients' data to build actions and develop opportunities Manage and drive eloquent and relevant client outreach Team Development Have excellent product knowledge and guarantee consistent standards across the store team Ensure all training materials and cascaded to the teams to ensure they use the content to drive key pillars of the strategy Take accountability and ownership of all commercial training are executed Lead the team to drive our customer journey to maintain and exceed our global positioning leveraging the guest experience program as an indicator Ensure all of your team members have sound product knowledge and are aware of company policies and procedures, coaching them and providing feedback Cultivate customer relationships to create loyal advocates for the Brand and leverage your team to achieve the highest quality of customer profile capture Drive the use of digital assets quality of customer profile capture Continue to develop and proactively retain talented employees, by recognising and rewarding performance through recurrent development plans and annual performance reviews Identify competencies gap and knowledge to develop in the staff Create and implement action plans, build development plans for all employees in accordance with store management Be involved in attracting, nurturing and retaining a high performing team Be involved in creating a positive and energetic working environment with perfect synergy between teamwork and healthy competition Participate or, if requested, lead daily store meetings to communicate current business trends, relevant updates and motivate people PERSONAL PROFILE Previous experience in the role in Luxury Retail driving a department's sales and profitability while maintaining exceptional customer service standards Commercial awareness, you will have exposure working towards sales related KPIs In-depth understanding of clients' expectations and what a luxury service entails Ability to demonstrate excellent leadership and people management skills Strong interpersonal and communications skills, ability to be flexible and adapt to change Genuine interest and love for fashion and styling paired with excellent product knowledge Organised, able to prioritise problem solve while working with pace Advanced knowledge of POS, store systems and comfortable using digital tools MEASURES OF SUCCESS BOH Standards Oversee the shop floor in order to smooth operations and ease the collaboration with the BOH team Ensure coordination of FOH and BOH activities according to the guidelines provided by the store management to meet the expected qualitative and quantitative results Oversee the processing of incoming and outbound merchandise requests, shipments, logs of alterations, transfers, outside repairs, consignment Ensure store compliance with company policy procedures Comply with the merchandising guidelines and ensure the highest standards of housekeeping and retail standards are maintained within the store Have visibility of store expenses, and maintenance of the store operating budget, while aiming to reduce overall cost Have sound Health and Safety knowledge FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Job Segment: Fashion Retail, Brand Ambassador, Database, CRM, Outside Sales, Fashion, Marketing, Technology, Sales
Feb 25, 2026
Full time
Select how often (in days) to receive an alert: Team Manager - Heathrow T2 Department: RETAIL OFFLINE City: Hounslow Location: GB INTRODUCTION JOB PURPOSE In the role of a Team Manager, through your passion for the brand and product you will lead your team to deliver exceptional service and will be responsible for maximizing store performance in order to achieve targets and goals in all departments and product categories. Working on the shop floor, the TM is a dynamic and inspiring leader who has a strong retail background and relationship building skills both with the team and the clients. The Team Manager is responsible for ensuring the team demonstrated exceptional service culture and client experience, representing the brand as a Burberry Ambassador by promoting its values. RESPONSIBILITIES Partnership with store management to enhance sales performance, consistently achieve goals and identify strategies to ensure performance standards are exceeded Analyse store performance as well as KPIs, reporting current business trends, as well as competitor performance, to ensure further business growth Lead and support all activities to achieve store objectives Build and nurture familiarity with the local external environment; customers, personal shoppers, competitors, local events, third parties and talent Lead a high performing customer facing and service orientated team, setting performance targets and driving productivity Be the brand ambassador and serve as a specialist for all product categories by exhibiting passion for the Burberry brand and strong product knowledge Perform with high integrity in company compliance Client Management Be a role model to the rest of the team in offering an excellent client experience, demonstrating passion for product, styling and ultimately selling Be engaged in constantly developing long-term relationships with top clients Demonstrate leadership by playing an active role on the shop floor through client engagement and promoting brand awareness Monitor CRM database reporting in order to: Assist in the execution of company CRM initiatives Capture meaningful clients' data to build actions and develop opportunities Manage and drive eloquent and relevant client outreach Team Development Have excellent product knowledge and guarantee consistent standards across the store team Ensure all training materials and cascaded to the teams to ensure they use the content to drive key pillars of the strategy Take accountability and ownership of all commercial training are executed Lead the team to drive our customer journey to maintain and exceed our global positioning leveraging the guest experience program as an indicator Ensure all of your team members have sound product knowledge and are aware of company policies and procedures, coaching them and providing feedback Cultivate customer relationships to create loyal advocates for the Brand and leverage your team to achieve the highest quality of customer profile capture Drive the use of digital assets quality of customer profile capture Continue to develop and proactively retain talented employees, by recognising and rewarding performance through recurrent development plans and annual performance reviews Identify competencies gap and knowledge to develop in the staff Create and implement action plans, build development plans for all employees in accordance with store management Be involved in attracting, nurturing and retaining a high performing team Be involved in creating a positive and energetic working environment with perfect synergy between teamwork and healthy competition Participate or, if requested, lead daily store meetings to communicate current business trends, relevant updates and motivate people PERSONAL PROFILE Previous experience in the role in Luxury Retail driving a department's sales and profitability while maintaining exceptional customer service standards Commercial awareness, you will have exposure working towards sales related KPIs In-depth understanding of clients' expectations and what a luxury service entails Ability to demonstrate excellent leadership and people management skills Strong interpersonal and communications skills, ability to be flexible and adapt to change Genuine interest and love for fashion and styling paired with excellent product knowledge Organised, able to prioritise problem solve while working with pace Advanced knowledge of POS, store systems and comfortable using digital tools MEASURES OF SUCCESS BOH Standards Oversee the shop floor in order to smooth operations and ease the collaboration with the BOH team Ensure coordination of FOH and BOH activities according to the guidelines provided by the store management to meet the expected qualitative and quantitative results Oversee the processing of incoming and outbound merchandise requests, shipments, logs of alterations, transfers, outside repairs, consignment Ensure store compliance with company policy procedures Comply with the merchandising guidelines and ensure the highest standards of housekeeping and retail standards are maintained within the store Have visibility of store expenses, and maintenance of the store operating budget, while aiming to reduce overall cost Have sound Health and Safety knowledge FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Job Segment: Fashion Retail, Brand Ambassador, Database, CRM, Outside Sales, Fashion, Marketing, Technology, Sales
Customer Service Coordinator - Maternity Cover - North Midlands Do you excel at juggling priorities, communicating clearly, and making customers feel valued? If yes, this role is perfect for you! Within this position it is essential in ensuring our customers receive an exceptional aftercare experience and that all enquiries are managed efficiently and professionally. We are looking for a Customer Service professional within the new house building industry to join our North Midlands region, on a 12 months maternity cover contract. In this role you will - Monitor and manage both your personal email inbox and the shared Customer Service department inbox Record and maintain accurate logs of all customer and contractor communications, including telephone calls and emails Track customer issues and update all records to ensure accurate and timely reporting Coordinate and schedule diaries for Customer Service Operatives Allocate works appropriately across Customer Service Operatives, site teams, and contractors to resolve issues in new customer homes Organise materials and resources ahead of scheduled works, ensuring availability both in-store and on-site Process purchase orders, invoices, and manage any contra-charging requirements Oversee contractor performance and report any inadequate outcomes to the Customer Service Manager Ensure reasonable and timely remediation timescales for customers and maintain regular communication throughout the process Address and escalate unresolved or unsatisfactory customer issue resolutions Ensure the out-of-hours service and associated reporting run efficiently Maintain complaint logs and provide weekly updates to senior management Acknowledge and respond to customer complaints within agreed SLAs Maintain surveys, reports, and documentation received from contractors and external bodies Uphold a professional standard when dealing with internal teams, external partners, and customers About you - Experience in a similar role within a housebuilding organisation is desirable Qualified by experience Strong organisational abilities with the capacity to prioritise workload effectively Able to work independently and collaboratively as part of a team Excellent written and verbal communication skills Ability to work well under pressure in a fast-paced environment Initiative-driven, with strong problem-solving skills Highly motivated and an excellent communicator Professional, reliable, and committed to delivering exceptional customer service We believe Harron Homes is a place for everyone, no matter where you come from, what you look like or how you identify. Please note due to the volume of applicants, if you have not heard from us within 14 days, please accept this as confirmation that we will not be progressing with your application further on this occasion
Feb 25, 2026
Seasonal
Customer Service Coordinator - Maternity Cover - North Midlands Do you excel at juggling priorities, communicating clearly, and making customers feel valued? If yes, this role is perfect for you! Within this position it is essential in ensuring our customers receive an exceptional aftercare experience and that all enquiries are managed efficiently and professionally. We are looking for a Customer Service professional within the new house building industry to join our North Midlands region, on a 12 months maternity cover contract. In this role you will - Monitor and manage both your personal email inbox and the shared Customer Service department inbox Record and maintain accurate logs of all customer and contractor communications, including telephone calls and emails Track customer issues and update all records to ensure accurate and timely reporting Coordinate and schedule diaries for Customer Service Operatives Allocate works appropriately across Customer Service Operatives, site teams, and contractors to resolve issues in new customer homes Organise materials and resources ahead of scheduled works, ensuring availability both in-store and on-site Process purchase orders, invoices, and manage any contra-charging requirements Oversee contractor performance and report any inadequate outcomes to the Customer Service Manager Ensure reasonable and timely remediation timescales for customers and maintain regular communication throughout the process Address and escalate unresolved or unsatisfactory customer issue resolutions Ensure the out-of-hours service and associated reporting run efficiently Maintain complaint logs and provide weekly updates to senior management Acknowledge and respond to customer complaints within agreed SLAs Maintain surveys, reports, and documentation received from contractors and external bodies Uphold a professional standard when dealing with internal teams, external partners, and customers About you - Experience in a similar role within a housebuilding organisation is desirable Qualified by experience Strong organisational abilities with the capacity to prioritise workload effectively Able to work independently and collaboratively as part of a team Excellent written and verbal communication skills Ability to work well under pressure in a fast-paced environment Initiative-driven, with strong problem-solving skills Highly motivated and an excellent communicator Professional, reliable, and committed to delivering exceptional customer service We believe Harron Homes is a place for everyone, no matter where you come from, what you look like or how you identify. Please note due to the volume of applicants, if you have not heard from us within 14 days, please accept this as confirmation that we will not be progressing with your application further on this occasion
Product Team Leader Department: Store Management Employment Type: Fixed Term Contract Location: Dunfermline Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You'll Be Perfect If You are proactive, adaptable, and thrive in a fast paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands On Role: While this position is strategic, it also requires you to be hands on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway! Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Feb 25, 2026
Full time
Product Team Leader Department: Store Management Employment Type: Fixed Term Contract Location: Dunfermline Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You'll Be Perfect If You are proactive, adaptable, and thrive in a fast paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands On Role: While this position is strategic, it also requires you to be hands on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway! Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
River Island Clothing Co., Ltd.
Caddington, Bedfordshire
Product Team Leader Department: Store Management Employment Type: Fixed Term Contract Location: Luton Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Feb 25, 2026
Full time
Product Team Leader Department: Store Management Employment Type: Fixed Term Contract Location: Luton Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Team Support Manager Working Pattern Week 1 Mon 11:30-19:30 Tues 11:30-19:30 Weds 11:30-19:30 Fri 11:30-19:30 Sun 11:30-19:30 Week 2 Sun 08:30-17:30 Mon 08:00-16:00 Weds 09:00-17:00 Thurs 06:00-15:00 Fri 06:00-15:00 Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Purpose of the Shift Lead role To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to deliver a clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. Key Accountabilities Delivers great standards and service by putting the customer first Acts on customer feedback to deliver improvement Ensures the delivery of brilliant basics Coach the team to deliver excellent standards of product presentation Supports the delivery of plan A Provides regular and timely feedback to line manager to support colleague performance Supports with the training and coaching of colleagues maximising digital tools and channels Identifies colleagues for recognition and celebrate success within the store Provides feedback to BIG to improve colleague experience Supports the Team Manager with the delivery of store selling and cost targets by utilising MI to identify opportunities andtakes action Role models new ways of working through the use of digital tools Allocates resource efficiently to deliver process, task and service ensuring activity is completed consistently and productively Delivers operational excellence ensuring all processes and tasks are delivered in line with business expectation Maintains a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Key Capabilities Understands how M&S operates it's strategy, future and the role they play Effectively manages own reactions and responses around change Helps colleagues to develop by listening, asking questions and giving feedback to encourage reflection and different thinking Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Treats all colleagues the fairly, understanding that different people will provide different perspectives and have different needs Builds positive relationships by being a good listener and getting to know people by establishing a connection In control of their own reactions and considers how to share their perspective to create better reaction for team Technical Skills/ Experience Support the delivery of excellent customer service and KPI's across the store Good level of digital capability and can access and utilise relevant systems Good knowledge of the commercial operation, brilliant basics and operational excellence Current working knowledge of all VM principles A good communicator with the ability to build relationships and work within a team A good knowledge of the legal requirements associated with the role of a customer assistant and when duty managing Maintain high presentation standards, attention to detail and deliver on time, right first time Interpret data relevant to the role Demonstrates flexibility and adaptability to change Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG
Feb 25, 2026
Full time
Team Support Manager Working Pattern Week 1 Mon 11:30-19:30 Tues 11:30-19:30 Weds 11:30-19:30 Fri 11:30-19:30 Sun 11:30-19:30 Week 2 Sun 08:30-17:30 Mon 08:00-16:00 Weds 09:00-17:00 Thurs 06:00-15:00 Fri 06:00-15:00 Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Purpose of the Shift Lead role To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to deliver a clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. Key Accountabilities Delivers great standards and service by putting the customer first Acts on customer feedback to deliver improvement Ensures the delivery of brilliant basics Coach the team to deliver excellent standards of product presentation Supports the delivery of plan A Provides regular and timely feedback to line manager to support colleague performance Supports with the training and coaching of colleagues maximising digital tools and channels Identifies colleagues for recognition and celebrate success within the store Provides feedback to BIG to improve colleague experience Supports the Team Manager with the delivery of store selling and cost targets by utilising MI to identify opportunities andtakes action Role models new ways of working through the use of digital tools Allocates resource efficiently to deliver process, task and service ensuring activity is completed consistently and productively Delivers operational excellence ensuring all processes and tasks are delivered in line with business expectation Maintains a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Key Capabilities Understands how M&S operates it's strategy, future and the role they play Effectively manages own reactions and responses around change Helps colleagues to develop by listening, asking questions and giving feedback to encourage reflection and different thinking Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Treats all colleagues the fairly, understanding that different people will provide different perspectives and have different needs Builds positive relationships by being a good listener and getting to know people by establishing a connection In control of their own reactions and considers how to share their perspective to create better reaction for team Technical Skills/ Experience Support the delivery of excellent customer service and KPI's across the store Good level of digital capability and can access and utilise relevant systems Good knowledge of the commercial operation, brilliant basics and operational excellence Current working knowledge of all VM principles A good communicator with the ability to build relationships and work within a team A good knowledge of the legal requirements associated with the role of a customer assistant and when duty managing Maintain high presentation standards, attention to detail and deliver on time, right first time Interpret data relevant to the role Demonstrates flexibility and adaptability to change Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG
We have an exciting opportunity for an experienced Service Manager to join our management team at Exeter/Car & Van Store. The Opportunity: In this role, you will play an important role in supporting and motivating a team of Service & Parts Advisors by setting objectives to maximise performance and profitability, in additionto managing a workshopto ensure that workshop efficiency and productivity rat click apply for full job details
Feb 25, 2026
Full time
We have an exciting opportunity for an experienced Service Manager to join our management team at Exeter/Car & Van Store. The Opportunity: In this role, you will play an important role in supporting and motivating a team of Service & Parts Advisors by setting objectives to maximise performance and profitability, in additionto managing a workshopto ensure that workshop efficiency and productivity rat click apply for full job details
River Island Clothing Co., Ltd.
Luton, Bedfordshire
Product Team Leader Department: Store Management Employment Type: Permanent - Full Time Location: Luton Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial, driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Feb 25, 2026
Full time
Product Team Leader Department: Store Management Employment Type: Permanent - Full Time Location: Luton Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial, driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
River Island Clothing Co., Ltd.
Bristol, Gloucestershire
Product Team Leader Department: Store Management Employment Type: Permanent - Part Time Location: Bristol Cabot Circus Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway! Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Feb 25, 2026
Full time
Product Team Leader Department: Store Management Employment Type: Permanent - Part Time Location: Bristol Cabot Circus Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway! Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
We are currently recruiting for an experienced Agricultural Sales Representative, sales professional with a solid understanding of beef, sheep, goat, and dairy products, and a proven ability to build trust and drive results within the agricultural sector. Remote working hours would be considered for an experienced Agricultural Sales Representative Working hours: 9am until 5:30pm with an hour's unpaid lunch Annual leave: 27 days plus statutory bank holidays Overtime: 1.5x after 6pm. Benefits Competitive salary Company bonus scheme Employee Assistance Programme Options to enhance your pension after 12 months service (increased employer contributions). Opportunities to grow personally and develop within the business Trade card offering 10% discounts in-store and online. Free onsite parking when required. About the role: The Agricultural Sales Representative will have trading responsibilities for products on a national basis, monitoring agreed trading positions and volume levels. Providing accurate commercial information and market information to the Farm customers, Total Feed Specialists, Field Based Account Managers and merchants. Drive sales campaigns. Provide volume availability and prices for enquires Support the sales coordinators team in developing best practices. Following up on leads from the Salesforce Identifying new business opportunities Ensure clearance of products from points of supply to satisfaction of suppliers Input data to ensure CRM systems up to date and accurate Attend meetings Ensure communication is maintained with all key personnel at supply sites About you: Higher Education level preferred (Degree, BTEC) Computer literate - CRM experience essential. Minimum 2 years work experience within a similar role Motivation for sales and a commercial acumen Customer focus, can close sales Ability to motivate internal and external sales teams, suppliers and logistic partners Understanding the agricultural sector. If you are an experienced sales professional with a solid understanding of dry, moist and liquid feed materials, and a proven ability to build trust and drive results within the agricultural sector then please apply. For more information, please call Rebecca on (phone number removed). S14 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Feb 25, 2026
Full time
We are currently recruiting for an experienced Agricultural Sales Representative, sales professional with a solid understanding of beef, sheep, goat, and dairy products, and a proven ability to build trust and drive results within the agricultural sector. Remote working hours would be considered for an experienced Agricultural Sales Representative Working hours: 9am until 5:30pm with an hour's unpaid lunch Annual leave: 27 days plus statutory bank holidays Overtime: 1.5x after 6pm. Benefits Competitive salary Company bonus scheme Employee Assistance Programme Options to enhance your pension after 12 months service (increased employer contributions). Opportunities to grow personally and develop within the business Trade card offering 10% discounts in-store and online. Free onsite parking when required. About the role: The Agricultural Sales Representative will have trading responsibilities for products on a national basis, monitoring agreed trading positions and volume levels. Providing accurate commercial information and market information to the Farm customers, Total Feed Specialists, Field Based Account Managers and merchants. Drive sales campaigns. Provide volume availability and prices for enquires Support the sales coordinators team in developing best practices. Following up on leads from the Salesforce Identifying new business opportunities Ensure clearance of products from points of supply to satisfaction of suppliers Input data to ensure CRM systems up to date and accurate Attend meetings Ensure communication is maintained with all key personnel at supply sites About you: Higher Education level preferred (Degree, BTEC) Computer literate - CRM experience essential. Minimum 2 years work experience within a similar role Motivation for sales and a commercial acumen Customer focus, can close sales Ability to motivate internal and external sales teams, suppliers and logistic partners Understanding the agricultural sector. If you are an experienced sales professional with a solid understanding of dry, moist and liquid feed materials, and a proven ability to build trust and drive results within the agricultural sector then please apply. For more information, please call Rebecca on (phone number removed). S14 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Summary £46,000 - £62,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme As of the 1st of March 2026, our pay will be increasing to £46,000 - £66,000 Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you're ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you'll lead from the front and guide us toward success. You'll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Company Values Confidently create an environment where every colleague can achieve their best work Be responsible for managing and improving the day-to-day operations and performance of your store's KPIs Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks Make sure that excellent Customer Service is given to everyone who shops with us What you'll need Experience leading and developing a team in an exciting, fast-paced environment Excellent time-management, delegation, and problem-solving skills A pride in offering unmatched support to your customers and your team through every shift Strong communication skills to tackle even the trickiest conversations The confidence to monitor, manage and improve your store's key performance indicators What you'll receive 30-35 days holiday (pro rata) A fully expensed company car or car allowance 10% in-store discount Contributory pension scheme Enhanced family leave Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Feb 25, 2026
Full time
Summary £46,000 - £62,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme As of the 1st of March 2026, our pay will be increasing to £46,000 - £66,000 Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you're ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you'll lead from the front and guide us toward success. You'll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Company Values Confidently create an environment where every colleague can achieve their best work Be responsible for managing and improving the day-to-day operations and performance of your store's KPIs Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks Make sure that excellent Customer Service is given to everyone who shops with us What you'll need Experience leading and developing a team in an exciting, fast-paced environment Excellent time-management, delegation, and problem-solving skills A pride in offering unmatched support to your customers and your team through every shift Strong communication skills to tackle even the trickiest conversations The confidence to monitor, manage and improve your store's key performance indicators What you'll receive 30-35 days holiday (pro rata) A fully expensed company car or car allowance 10% in-store discount Contributory pension scheme Enhanced family leave Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Overview Hours: Part time - 30 Hours per week. Location: Retail Head Office - Ashton Gate, Romford RM3 8UF. Contract type: Permanent Rolling advert, please apply as soon as possible. Role This is an exciting opportunity for an experienced and hands-on operations professional to take ownership of the day-to-day management of this charity's retail estate. You'll play a vital part in maintaining a safe, compliant, and efficient environment across all retail locations. Working closely with the Head of Retail and Director of Income Generation, you will: Manage property maintenance, repairs, and site compliance across retail stores Act as main contact for landlords, agents, and external contractors Lead health & safety compliance across sites in partnership with internal H&S leads Oversee service contracts, waste management, cleaning, and insurance claims Work to budget, using lean management practices to control costs Represent retail operations at internal meetings and cascade updates You will also manage a Retail Operations Assistant and support volunteers when needed. What We're Looking For We're looking for someone with: Experience in retail, estates or facilities management across multiple sites Key knowledge of retail operations Strong knowledge of health & safety and contractor management Great organisational and planning skills with a keen eye for detail The ability to build relationships and influence stakeholders at all levels Excellent IT and reporting skills A proactive, hands-on approach and the ability to think on your feet A background in the charity sector or retail operations is desirable Why Join Us? Flexible working: 30 hours across 4 or 5 days to suit your lifestyle Generous holiday allowance including your birthday off A values-driven, inclusive, and supportive environment The chance to play a key role in helping a charity achieve its mission Ready to Make a Difference? Apply now and help support a growing charity retail team through high-impact estates and operations work. For any questions please contact Paul Newell, Retail Operations Manager at: . Please note that a Basic DBS check will be undertaken as part of our pre-employment screening for the successful candidate.
Feb 25, 2026
Full time
Overview Hours: Part time - 30 Hours per week. Location: Retail Head Office - Ashton Gate, Romford RM3 8UF. Contract type: Permanent Rolling advert, please apply as soon as possible. Role This is an exciting opportunity for an experienced and hands-on operations professional to take ownership of the day-to-day management of this charity's retail estate. You'll play a vital part in maintaining a safe, compliant, and efficient environment across all retail locations. Working closely with the Head of Retail and Director of Income Generation, you will: Manage property maintenance, repairs, and site compliance across retail stores Act as main contact for landlords, agents, and external contractors Lead health & safety compliance across sites in partnership with internal H&S leads Oversee service contracts, waste management, cleaning, and insurance claims Work to budget, using lean management practices to control costs Represent retail operations at internal meetings and cascade updates You will also manage a Retail Operations Assistant and support volunteers when needed. What We're Looking For We're looking for someone with: Experience in retail, estates or facilities management across multiple sites Key knowledge of retail operations Strong knowledge of health & safety and contractor management Great organisational and planning skills with a keen eye for detail The ability to build relationships and influence stakeholders at all levels Excellent IT and reporting skills A proactive, hands-on approach and the ability to think on your feet A background in the charity sector or retail operations is desirable Why Join Us? Flexible working: 30 hours across 4 or 5 days to suit your lifestyle Generous holiday allowance including your birthday off A values-driven, inclusive, and supportive environment The chance to play a key role in helping a charity achieve its mission Ready to Make a Difference? Apply now and help support a growing charity retail team through high-impact estates and operations work. For any questions please contact Paul Newell, Retail Operations Manager at: . Please note that a Basic DBS check will be undertaken as part of our pre-employment screening for the successful candidate.
Join CEF - The UK's Industry-Leading Electrical Wholesaler With over 390 branches nationwide, CEF offers a fantastic opportunity for professionals in the electrical wholesale industry who are looking for a brighter tomorrow! About the Role: We're seeking an experienced HR Leader to partner with our Professional Services and Support Functions (IT, Marketing, Finance, Procurement & Legal) across the UK. Based within the People, Culture and Talent team, you will work closely with stakeholders across our business, to design, develop and deliver end-to-end People processes, practices and policies-enabling teams to make sound, fair and legally compliant people decisions. In this newly created position, you will provide expert guidance on talent management, employee relations and organisational development, delivering solutions that strengthen capability and support business objectives and functional goals. For functions that operate as part of global team, the role will contribute to the design of people frameworks and practices that are scalable, consistent and reusable across regions, while allowing for appropriate local delivery and compliance. You'll be tech-savvy, AI aware and commercially astute, with strong data analysis skills and the ability to translate insights into actionable strategies. As our Professional Services and Support Functions continue to evolve driven by digital transformation, automation and new ways of working you will play a key role in helping leaders adapt roles, skills and operating models in a structured and people centred way. Equally, you'll be passionate about building strong relationships and bring a people-centred mindset-helping to close critical gaps while reflecting our purpose, goals and values. This role will require you to spend time between our Durham, Kenilworth and London offices, meeting regularly with stakeholders across the Professional Services & Support departments. Key Skills & Experience: Proven experience partnering with senior leaders as a trusted People & Culture advisor, aligning people strategies with commercial and operational goals. Strong background in talent management, including workforce planning, retention, succession planning and performance frameworks in evolving, skills-led environments. Hands-on experience supporting organisational design, restructuring and change initiatives, with the ability to build high-performing, inclusive teams. Sound knowledge of employee relations, with confidence advising on complex cases and ensuring fair, consistent people practices. Data-driven mindset, with experience using people insights to identify trends, assess organisational readiness and translate insight into practical actions. Proven coaching capability, supporting managers to strengthen leadership skills, performance management and team engagement. Strong understanding of employment legislation and HR compliance, with the ability to apply this pragmatically in a business setting. Experience implementing and continuously improving People, Culture and Talent programmes, processes and systems, ideally in changing or digitally evolving organisations. About You: Qualified to CIPD Level 5 or above Generalist HR experience within a dynamic and commercial environment Ability to work independently, make decisions and deliver solutions A track record of communicating and influencing at all levels of an organisation Experience in collaborating across and connecting cross continent teams Experience supporting Professional Services functions (e.g. Finance, Marketing, Procurement, IT, Legal) Data literate with the ability to interpret insight in context and translate into action. Capable of operating at both a strategic and operational level Flexible, consultative, and adaptable in nature Previous experience in a multi-site/multi-channel and ideally multi-country business Ability to travel extensively across the UK Process: Screening call with Talent Acquisition - Phone Calls - 30 Mins 1st Stage Teams Interview with the People, Culture & Talent team - 60 Mins 2nd Stage on site interview with the People Culture & Talent Director and Senior CEF Leadership team members - 90 Minutes Our Package: Competitive Basic Salary Unique uncapped profit share style bonus scheme Company Car Company Pension Scheme Light Up Learning - Our Learning & Development platform MySavings - Employee Discount Platform Wellbeing platform for physical, mental and financial wellbeing Free use of the state-of-the-art private gym at our IT & Marketing Offices in Durham About Us: City Electrical Factors is the UK's leading electrical wholesaler, with over 390 stores nationwide, an award winning website and a strong reputation for supplying innovative solutions. We supply the equipment that powers the nation. From over 300+ industry leading brands and our own in-house manufacturing to renewables expertise and on-site support, we're more than a wholesaler! You can find out more about us on YouTube Our Values: We are a caring family - At CEF, we care about our people, as friends, as a community and as one team. We are humble & honest - At CEF, we are modest and act with integrity, always holding ourselves to the highest standard. We are passionately curious - At CEF, we are resourceful, we encourage our teams to take the initiative with a strong desire to be curious, and seek out opportunities to learn and grow. We work together to find creative solutions. Our Mission: At CEF, we are more than a business - we're a family. We are a family that values one another, our customers, and our suppliers - always placing people at the heart of everything we do. We are driven by a clear purpose, guided by meaningful goals, and united by shared values. Together, they give us direction, inspire how we work, and strengthen our commitment to building a brighter tomorrow for everyone. Find Out More: Find out more about us Find your local branch Find our Privacy Notice here Ready to Apply? If you're excited by technology, value collaboration and want to make a genuine impact, we'd love to hear from you. Click Apply to get started!
Feb 25, 2026
Full time
Join CEF - The UK's Industry-Leading Electrical Wholesaler With over 390 branches nationwide, CEF offers a fantastic opportunity for professionals in the electrical wholesale industry who are looking for a brighter tomorrow! About the Role: We're seeking an experienced HR Leader to partner with our Professional Services and Support Functions (IT, Marketing, Finance, Procurement & Legal) across the UK. Based within the People, Culture and Talent team, you will work closely with stakeholders across our business, to design, develop and deliver end-to-end People processes, practices and policies-enabling teams to make sound, fair and legally compliant people decisions. In this newly created position, you will provide expert guidance on talent management, employee relations and organisational development, delivering solutions that strengthen capability and support business objectives and functional goals. For functions that operate as part of global team, the role will contribute to the design of people frameworks and practices that are scalable, consistent and reusable across regions, while allowing for appropriate local delivery and compliance. You'll be tech-savvy, AI aware and commercially astute, with strong data analysis skills and the ability to translate insights into actionable strategies. As our Professional Services and Support Functions continue to evolve driven by digital transformation, automation and new ways of working you will play a key role in helping leaders adapt roles, skills and operating models in a structured and people centred way. Equally, you'll be passionate about building strong relationships and bring a people-centred mindset-helping to close critical gaps while reflecting our purpose, goals and values. This role will require you to spend time between our Durham, Kenilworth and London offices, meeting regularly with stakeholders across the Professional Services & Support departments. Key Skills & Experience: Proven experience partnering with senior leaders as a trusted People & Culture advisor, aligning people strategies with commercial and operational goals. Strong background in talent management, including workforce planning, retention, succession planning and performance frameworks in evolving, skills-led environments. Hands-on experience supporting organisational design, restructuring and change initiatives, with the ability to build high-performing, inclusive teams. Sound knowledge of employee relations, with confidence advising on complex cases and ensuring fair, consistent people practices. Data-driven mindset, with experience using people insights to identify trends, assess organisational readiness and translate insight into practical actions. Proven coaching capability, supporting managers to strengthen leadership skills, performance management and team engagement. Strong understanding of employment legislation and HR compliance, with the ability to apply this pragmatically in a business setting. Experience implementing and continuously improving People, Culture and Talent programmes, processes and systems, ideally in changing or digitally evolving organisations. About You: Qualified to CIPD Level 5 or above Generalist HR experience within a dynamic and commercial environment Ability to work independently, make decisions and deliver solutions A track record of communicating and influencing at all levels of an organisation Experience in collaborating across and connecting cross continent teams Experience supporting Professional Services functions (e.g. Finance, Marketing, Procurement, IT, Legal) Data literate with the ability to interpret insight in context and translate into action. Capable of operating at both a strategic and operational level Flexible, consultative, and adaptable in nature Previous experience in a multi-site/multi-channel and ideally multi-country business Ability to travel extensively across the UK Process: Screening call with Talent Acquisition - Phone Calls - 30 Mins 1st Stage Teams Interview with the People, Culture & Talent team - 60 Mins 2nd Stage on site interview with the People Culture & Talent Director and Senior CEF Leadership team members - 90 Minutes Our Package: Competitive Basic Salary Unique uncapped profit share style bonus scheme Company Car Company Pension Scheme Light Up Learning - Our Learning & Development platform MySavings - Employee Discount Platform Wellbeing platform for physical, mental and financial wellbeing Free use of the state-of-the-art private gym at our IT & Marketing Offices in Durham About Us: City Electrical Factors is the UK's leading electrical wholesaler, with over 390 stores nationwide, an award winning website and a strong reputation for supplying innovative solutions. We supply the equipment that powers the nation. From over 300+ industry leading brands and our own in-house manufacturing to renewables expertise and on-site support, we're more than a wholesaler! You can find out more about us on YouTube Our Values: We are a caring family - At CEF, we care about our people, as friends, as a community and as one team. We are humble & honest - At CEF, we are modest and act with integrity, always holding ourselves to the highest standard. We are passionately curious - At CEF, we are resourceful, we encourage our teams to take the initiative with a strong desire to be curious, and seek out opportunities to learn and grow. We work together to find creative solutions. Our Mission: At CEF, we are more than a business - we're a family. We are a family that values one another, our customers, and our suppliers - always placing people at the heart of everything we do. We are driven by a clear purpose, guided by meaningful goals, and united by shared values. Together, they give us direction, inspire how we work, and strengthen our commitment to building a brighter tomorrow for everyone. Find Out More: Find out more about us Find your local branch Find our Privacy Notice here Ready to Apply? If you're excited by technology, value collaboration and want to make a genuine impact, we'd love to hear from you. Click Apply to get started!
A leading coffee brand in the UK is seeking a Store Manager for the Darlington Drive-Thru location. The role involves driving customer satisfaction, managing store operations, and training a successful team. Ideal candidates are strong leaders, forward-thinkers with a vision for growth, and passionate about delivering high standards. This position offers competitive compensation and several attractive benefits including a bonus scheme, discounts, and a pension plan.
Feb 25, 2026
Full time
A leading coffee brand in the UK is seeking a Store Manager for the Darlington Drive-Thru location. The role involves driving customer satisfaction, managing store operations, and training a successful team. Ideal candidates are strong leaders, forward-thinkers with a vision for growth, and passionate about delivering high standards. This position offers competitive compensation and several attractive benefits including a bonus scheme, discounts, and a pension plan.
