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About the role As an Assistant Store Manager at Victoria's Secret, you'll be at the heart of your store's success - leading a passionate team, inspiring excellence, and creating unforgettable experiences for every customer, every day. What's in (your) store for you Lead from the heart - You'll train, coach, and inspire your team, setting them up for success, and help them to shine Be a role model - You'll set the tone for the store, fostering an inclusive, positive environment where the team feels valued, motivated, and proud of the work they do Think of the customer - You'll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store, and making sure your team does the same Lead day-to-day operations - You'll work with your Store Manager to manage P&L and key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control), which help maximise sales and profitability An eye for visuals - our brand visual standards are high (of course), but our Visual Team can support you and your team in understanding and delivering them with pride Listen, share & shape - Your ideas matter. You'll create space for your team to share their perspectives and collaborate with partners across the business to help us evolve and grow Keep your store safe - You'll make sure the store is compliant, organised and prepared for every launch, layout change and moment that matters, keeping both your team and customers safe and supported About you You have experience in retail management within a fast-paced store(s) and a track record of delivering strong results through people, service, and operational excellence You demonstrate a strong understanding of how to manage a team and deliver objectives that drive strong performance and results You have a passion for retail - You have a passion for all things retail, whether it be front or back of house. Ultimately, creating a unique experience for each customer is your favourite thing to do You lead with purpose - You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand and the experience we create You can build strong relationships - You build genuine relationships with customers, with your team and with partners across the business. You embrace change - You enjoy problem-solving, multitasking, and working collaboratively to meet challenges with optimism. You have creative flair - People describe you as approachable and resourceful with a creative side when it comes to engaging teams and bringing initiatives to life.

Role overview We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity operationally & commercially. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and. Role objectives and KPI's Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI's including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Previous experience of coaching and developing individuals. Strong communication skills. Proven track record of achieving and exceeding sales targets and KPI's. Experience in analysing KPI's data to making commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well-being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.

Role overview We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity operationally & commercially. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and. Role objectives and KPI's Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI's including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Previous experience of coaching and developing individuals. Strong communication skills. Proven track record of achieving and exceeding sales targets and KPI's. Experience in analysing KPI's data to making commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well-being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.

We're looking for an enthusiastic experienced leader / supervisor, who is passionate about coffee & cake while delivering great customer service whist developing and supporting their team. No experience in Coffee is needed as full training with be provided in store and at one of our Coffee Academies! Some of our GREAT perks whilst being part of the team . Staff discount is up to 70% on selected food and drink Free drinks on shift Bespoke C Benefits Dashboard personalised to you Life Assurance Medicash - provides free optical (glasses and contact lenses), dental, physio plus lots more Flexible working (No late nights!) Access to Beanbox - you'll have access to hundreds of discounts and freebies at the touch of a button. Barista to Boardroom Programme - the C Career Pathway Lots of fun Competitions and Incentives Apprenticeship Opportunities Excellent Length of Service Recognition Why would you join our team? When you join us, you're joining our C team - whether this is the regular customers of your Store, or your local community. We are also really passionate for those that wish to build a career, we love being part of the Caffe Nero Group which opens up even more opportunities. There really is something for everyone. If you love interacting with people (and dogs) and giving great service then please apply!

Be part of an iconic story. TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger's global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube), (Instagram), (TikTok) About PVH With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues. Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality. Tommy Hilfiger is one of the world's leading designer lifestyle brands, internationally recognized for celebrating the essence of "classic American cool" style. Founded in 1985, Tommy Hilfiger was acquired by PVH Corp. in 2010. We engage consumers through 360 marketing campaigns, innovative events, exciting collaborations and brand partnerships, and work with some of the biggest names from the world of Fashion, Art, Music and Entertainment. ASSISTANT STORE MANAGER, TOMMY HILFIGER - SOUTHAMPTON About THE ROLE Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result, our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution. The Assistant Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands. Responsibilities include: Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained. Identify opportunities to grow the business and improve performance through collaborating with others. Maintain corporate visual merchandising directives and standards for sales floor and back room. Work alongside the visual merchandising team to ensure that there is clear communication and understanding between VM and store teams. Partner with store management team to build on business opportunities and achieve company standards and objectives. Focus staff on the importance of quality relationships with internal and external customers. Ensure accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service. Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels. Communicate to the Store Manager what is driving sales and discuss any issues/priorities, in order to develop strategies to maximize business. Ensure they are weekly visual presentation action plans. Analyze store level reports and create action plans to improve results. Assist with the manpower planning, identification, recruitment, interviewing and hiring processes; Recruit store personnel with a broad range of perspectives, experiences and backgrounds. Work with the Store Manager to build bench strength for key positions, including possible successors. Participate in weekly management meetings alongside other staff meetings. Clearly communicate to staff: store and individual sales goals and other key performance expectations; sales results and provide guidance on what is needed to improve performance. Providing a great customer journey and achieving exemplary mystery shop results. About YOU You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand. You'll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements. You'll be an effective communicator with the ability to cultivate belonging You collaborate to win and recognize and celebrate the contributions and achievements of others. You are courageous in giving feedback that promotes positive behavioral change. You adapt fast and work with pace. You are energetic and inspire trust showing a clear presence on the shop floor. You'll approach all issues with a 'can do' approach and make informed decisions to find in store solutions. About WHAT WE OFFER At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates - both at home and at work. PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation. About PVH: We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+. One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here. PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.

A leading global apparel company is seeking an Assistant Store Manager for their Southampton location. This role involves leading store teams, enhancing customer experiences, and ensuring high standards of visual merchandising. The ideal candidate will have a strong background in customer service and people management within luxury brands. You will play a vital role in driving sales, motivating teams, and analyzing performance to foster business growth. Join a company that values diversity and commitment to its associates.

A reputable retail agency in Witney is looking for an Assistant Store Manager to support the store manager in day-to-day operations. The role involves delivering exceptional customer service and driving team performance to meet KPIs. Candidates should have experience in jewellery retail and prior management experience. Responsibilities also include promoting training and achieving sales targets. The position offers a salary of £29,000 per annum along with additional company benefits.

A retail brand is seeking an energetic Assistant Store Manager in Christchurch. You will be responsible for driving sales and leading a motivated team to provide exceptional service. The ideal candidate will have previous management experience in retail, strong leadership skills, and the ability to meet sales KPIs. With a fun-loving environment and rewarding incentives, this is an exciting opportunity to join a growing brand known for its luxurious sleepwear and loungewear.

Are you a Deputy Manager, Assistant Manager, Department Manager or Supervisor ready for your next step? Do you thrive in fast-paced retail and have a passion for leading and developing teams? Looking to become a future Store Manager? If so, we'd love to hear from you! We're recruiting a Deputy Store Manager to join our Spondon, Derby team. Reporting to the Store Manager, you'll play a key role in running the store - driving performance, maintaining high standards, and leading your team by example. This is a hands on role where you'll be active on the shop floor, setting the pace and coaching your team to success. What we're looking for Retail management experience in a fast-paced, high turnover environment Proven ability to lead, coach and develop medium to large teams Strong commercial acumen and track record of hitting KPIs Flexible to work varied shifts, including weekends and bank holidays Experience in FMCG or big box retail is ideal, but not essential You will thrive if you: Lead by example and build a strong sense of teamwork Work well under pressure and embrace a fast-moving environment Support in driving compliance across stock, health & safety, and processes Love retail and bring passion and energy to everything you do Are ambitious and eager to grow into a Store Manager role Why join B&M? We're entering a new chapter under inspiring leadership that's committed to growth, collaboration, and fresh thinking. Our new leader brings a clear vision, renewed energy, and a people-first approach-making this the perfect time to join us and help shape the future of B&M! We're one of the UK's fastest-growing retailers, with over 780 stores and more on the way, so our growth means big opportunities. Competitive salary + bonus potential Up to 33 days' holiday 10% discount at B&M and Heron Foods Clear career path with real progression opportunities Exclusive colleague perks & wellbeing support Ready to Step Up? If you're ready to take the next step in your retail career and lead in a thriving store, apply now! B&M are an equal opportunities employer. We are committed to creating an inclusive and diverse environment for all colleagues.

A leading luxury retailer in Greater London is seeking an Assistant Store Manager for their Long Acre Store. The role involves overseeing daily operations, driving sales, and ensuring premium customer service. Ideal candidates will have retail management experience, excellent customer service skills, and the ability to motivate a team. The company offers an employee discount, bonus structures, and a supportive work environment. If you're self-motivated and ready to help achieve team goals, apply now to start your story.

A prominent retail company in Banbury is looking for an Assistant Manager to lead operations and achieve sales targets. The role involves supporting the Store Manager, fostering team development, and driving KPIs. Ideal candidates should have management experience in a retail environment, be passionate about customer service, and demonstrate strong communication skills. Benefits include a quarterly bonus, employee discounts, and opportunities for development.

Assistant Store Manager - Peter Alexander NZ - Riccarton Apply now Job no: 815405 Work type: Full time Location: Christchurch Categories: Retail - Management To succeed in this role you will be motivated by driving sales and passionate about providing a memorable service experience for every Peter Alexander customer. You will also have: Ability to work in a fast paced environment Strong leadership and good communication skills Previous management experience, preferably in retail Ability to motivate the team and drive brand standards Ability to achieve sales, wages, KPI's & stock loss targets WHY PETER ALEXANDER? Peter Alexander is a living breathing person who is actively involved in the development of his exclusive, unique and luxurious products as creative director. From the moment you walk into a Peter Alexander store it evokes a feeling of laughter and fun, a place where you feel comfortable, warm and at home. We also offer: Annual salary reviews A fun loving and close team Rewards / incentives for super sales An environment where great performance is recognised and rewarded Opportunity to join our Future Leaders Program, designed to develop and train our future Store Managers About Peter Alexander Peter Alexander is all about offering luxurious, fun, and creative sleepwear and loungewear. We pride ourselves on bringing joy to our customers, and our brand is expanding globally, with a new store recently opened in the UK. Join us as we continue to share our dream-worthy products with the world! Peter is an ambassador aka "superhero" for the RSPCA, and he is constantly thinking of ways to raise money and awareness to help all creatures great and small. If this sounds like the dream place to work, then come and join Peter's Dream Team. We are always in search for enthusiastic people with a mix of expertise and skills to join the team! Advertised: 05 Feb 2026 New Zealand Daylight Time Applications close:

Job Description Posted Wednesday 11 February 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role Overview We are seeking a skilled Assistant Manager with strong leadership and communication abilities to guide their team towards achieving sales and KPI targets whilst providing unparalleled service. Responsibilities Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales and KPI targets. Setting clear sales goals, tracking performances while evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training and continuously developing staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well informed decisions alongside the Store Manager, identifying and responding to areas of opportunity operationally and commercially. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day to day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role Objectives and KPIs Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to units, conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction surveys meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience Previous supervisory or management experience in a fast paced retail/customer facing environment. Passionate about retail and hold a good understanding of the latest trends and our competitors. Previous experience of coaching and developing individuals. Proven track record of achieving and exceeding sales targets and KPIs. Experience in analysing KPI data to make commercial decisions. Keen eye for detail and commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships and accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Discounted gym memberships at JD Gyms. Life assurance. Access to colleague networks to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change.

SHIFTS YOU ARE APPLYING FOR: 37hrs p/w; Sun 10:30 - 17:00; Mon 12:45 - 21:15; Wed 08:45 - 17:15; Thu 08:45 - 17:15; Fri 12:45 - 21:15 To be an effective Assistant Store Manager, you will maximise sales, drive efficiencies and achieve performance targets by leading and inspiring your team to be their best. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a high performing team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available. About the Role: To be a successful Assistant Store Manager you will: Support the Store Manager in managing and inspiring your team to be at their best, and stepping up to cover the store when needed Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe Demonstrate a hands on approach for all operational and commercial activities by working alongside the team Ensure communication is up-to-date and accurate at all times in order to meet business needs We'll offer amazing benefits (see list further below) About You: You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires others, creating a great working atmosphere and team spirit You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers A team player who works at their best in a results driven, fast paced and challenging environment. You adapt to change quickly and can successfully bring the rest of the team on board with the new objectives A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others Confidently problem solve, make sound business decisions, challenge processes and generate innovative ideas to take the business forward Experienced in leading and coaching a high performing team and effectively dealing with people issues An effective multi tasker who can plan, organise and prioritise your workload In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. What's Next Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in store assessment. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months.

A leading tea company in London is looking for an Assistant Store Manager to enhance customer engagement and team motivation. In this role, you will work closely with the Store Manager to ensure exceptional shopping experiences, oversee daily operations, and manage team schedules. A proven track record in leadership and customer service is essential. Join us in a dynamic environment dedicated to creating memorable experiences for our customers.

We are looking for a Assistant Store Manager to join Team OB in our Norwich store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website: