Location: BELFAST ARNOTT HOUSE, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Role Title: Security AI Operations Engineer Organization: Value Added Services / Security Operations Location: Belfast, Northern Ireland (Hybrid) Role Overview The Security AI Operations Specialist bridges automated AI systems and human security operations. This role is responsible for the day-to-day supervision, quality control, and execution of AI-assisted security workflows. Working alongside the Security Automation & AI Engineering team, the Specialist manages "Human-in-the-Loop" (HITL) triage queues, maintains and updates knowledge bases feeding generative models, audits AI outputs for accuracy, and ensures prioritized investigation tasks are routed seamlessly to front-line security analysts and consultants. Key Responsibilities 1. AI Workflow Supervision & Human-in-the-Loop (HITL) Routing Review and validate low-confidence alert enrichments, threat summaries, and triage recommendations generated by AI agents. Assign, dispatch, and track complex security investigations, policy changes, and incident response playbooks to appropriate Tier 2/3 analysts and consultants. Serve as the operational escalation point when automated pipelines encounter exceptions, edge cases, or platform integration errors. 2. Knowledge Base & Prompt Lifecycle Management Curate, clean, and organize internal runbooks, standard operating procedures (SOPs), threat intelligence, and product documentation stored in Amazon Bedrock Knowledge Bases and Amazon OpenSearch Service. Audit AI retrieval quality and document gaps in knowledge coverage that lead to model hallucinations or poor responses. Perform routine prompt adjustments and template maintenance, submitting structured enhancement tickets to engineering when underlying code changes are required. 3. Quality Assurance & Performance Auditing Regularly audit AI-generated outputs (incident summaries, triage context, customer reports) against human analyst benchmarks to ensure high fidelity and operational safety. Identify recurring false positives or hallucination patterns, collaborating directly with automation engineers to refine model guardrails and prompt evaluation datasets. Track and report on operational KPIs, including Mean Time to Respond (MTTR), task assignment velocity, and analyst AI adoption. 4. Team Enablement & Operational Feedback Train security analysts and services teams on prompt best practices, effective use of internal AI copilots, and feedback submission workflows. Gather front-line feedback and feature requests from security practitioners to help shape the automation engineering roadmap. 5. Sales Partner with the Sales Engineering team to develop and deliver Value-Added Services (VAS) proof-of-values (POVs), clearly demonstrating the business value and impact of these services. Collaborate with Account teams to accelerate time-to-value for Thales solutions among non-VAS customers, strengthening customer adoption, retention, and renewal outcomes. Required Qualifications Education: Bachelor's degree, in Computer Science, Cybersecurity, Information Technology, Engineering, or a related field. Master's degree is a plus! Experience: 3-5+ years in a Security Operations Center (SOC), Managed Security Services (MSSP), IT Service Management (ITSM), or technical workflow coordination role, including 2+ years working with AI/Gen AI-enabled tools or workflows. Cybersecurity Foundation: Working knowledge of security operations, threat lifecycle, alert triage, WAF, API security, and common security frameworks (e.g., MITRE ATT&CK, NIST). AI & Workflow Tooling: Practical experience interacting with generative AI tools, prompt workflows, and enterprise ticketing/orchestration platforms (e.g., Jira, ServiceNow, PagerDuty, or SOAR platforms). Cloud & Search Interface Familiarity: Working comfort navigating the AWS Management Console (specifically Amazon Bedrock, Amazon OpenSearch Dashboards, and CloudWatch metrics). Communication & Documentation: Strong technical writing skills with experience authoring security runbooks, SOPs, and structured process documentation. Preferred Qualifications Data & Query Skills: Basic scripting ability in Python or experience writing search queries (OpenSearch / Elasticsearch queries, SQL, or Lucene). Workflow Automation: Experience configuring no-code/low-code workflow tools, webhook triggers, or ticketing automation rules. Industry Certifications: AWS Certified Security - Specialty or AWS Certified Solutions Architect - Associate/Professional AWS Certified AI Practitioner or Machine Learning - Specialty CISSP (Certified Information Systems Security Professional) GIAC Certifications: GCIH (Incident Handler), GCIA (Intrusion Analyst), GCDA (Detection Analyst), or GASAE (AI Security Automation Engineer) Success Metrics (KPIs) Queue & Dispatch SLA - 95%+ of HITL exceptions and high-priority AI-flagged alerts assigned within defined SLAs. Knowledge Base Freshness - 100% of operational runbooks reviewed and indexed on a recurring monthly/quarterly schedule. Output Quality & Accuracy - Maintain >95% accuracy on AI-assisted triage outputs through continuous auditing and feedback loops. Team Adoption & Satisfaction - High analyst satisfaction and engagement scores with AI-enabled workflows and copilots. Applicants must be legally authorized to work in the UK at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Nov 09, 2026
Full time
Location: BELFAST ARNOTT HOUSE, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Role Title: Security AI Operations Engineer Organization: Value Added Services / Security Operations Location: Belfast, Northern Ireland (Hybrid) Role Overview The Security AI Operations Specialist bridges automated AI systems and human security operations. This role is responsible for the day-to-day supervision, quality control, and execution of AI-assisted security workflows. Working alongside the Security Automation & AI Engineering team, the Specialist manages "Human-in-the-Loop" (HITL) triage queues, maintains and updates knowledge bases feeding generative models, audits AI outputs for accuracy, and ensures prioritized investigation tasks are routed seamlessly to front-line security analysts and consultants. Key Responsibilities 1. AI Workflow Supervision & Human-in-the-Loop (HITL) Routing Review and validate low-confidence alert enrichments, threat summaries, and triage recommendations generated by AI agents. Assign, dispatch, and track complex security investigations, policy changes, and incident response playbooks to appropriate Tier 2/3 analysts and consultants. Serve as the operational escalation point when automated pipelines encounter exceptions, edge cases, or platform integration errors. 2. Knowledge Base & Prompt Lifecycle Management Curate, clean, and organize internal runbooks, standard operating procedures (SOPs), threat intelligence, and product documentation stored in Amazon Bedrock Knowledge Bases and Amazon OpenSearch Service. Audit AI retrieval quality and document gaps in knowledge coverage that lead to model hallucinations or poor responses. Perform routine prompt adjustments and template maintenance, submitting structured enhancement tickets to engineering when underlying code changes are required. 3. Quality Assurance & Performance Auditing Regularly audit AI-generated outputs (incident summaries, triage context, customer reports) against human analyst benchmarks to ensure high fidelity and operational safety. Identify recurring false positives or hallucination patterns, collaborating directly with automation engineers to refine model guardrails and prompt evaluation datasets. Track and report on operational KPIs, including Mean Time to Respond (MTTR), task assignment velocity, and analyst AI adoption. 4. Team Enablement & Operational Feedback Train security analysts and services teams on prompt best practices, effective use of internal AI copilots, and feedback submission workflows. Gather front-line feedback and feature requests from security practitioners to help shape the automation engineering roadmap. 5. Sales Partner with the Sales Engineering team to develop and deliver Value-Added Services (VAS) proof-of-values (POVs), clearly demonstrating the business value and impact of these services. Collaborate with Account teams to accelerate time-to-value for Thales solutions among non-VAS customers, strengthening customer adoption, retention, and renewal outcomes. Required Qualifications Education: Bachelor's degree, in Computer Science, Cybersecurity, Information Technology, Engineering, or a related field. Master's degree is a plus! Experience: 3-5+ years in a Security Operations Center (SOC), Managed Security Services (MSSP), IT Service Management (ITSM), or technical workflow coordination role, including 2+ years working with AI/Gen AI-enabled tools or workflows. Cybersecurity Foundation: Working knowledge of security operations, threat lifecycle, alert triage, WAF, API security, and common security frameworks (e.g., MITRE ATT&CK, NIST). AI & Workflow Tooling: Practical experience interacting with generative AI tools, prompt workflows, and enterprise ticketing/orchestration platforms (e.g., Jira, ServiceNow, PagerDuty, or SOAR platforms). Cloud & Search Interface Familiarity: Working comfort navigating the AWS Management Console (specifically Amazon Bedrock, Amazon OpenSearch Dashboards, and CloudWatch metrics). Communication & Documentation: Strong technical writing skills with experience authoring security runbooks, SOPs, and structured process documentation. Preferred Qualifications Data & Query Skills: Basic scripting ability in Python or experience writing search queries (OpenSearch / Elasticsearch queries, SQL, or Lucene). Workflow Automation: Experience configuring no-code/low-code workflow tools, webhook triggers, or ticketing automation rules. Industry Certifications: AWS Certified Security - Specialty or AWS Certified Solutions Architect - Associate/Professional AWS Certified AI Practitioner or Machine Learning - Specialty CISSP (Certified Information Systems Security Professional) GIAC Certifications: GCIH (Incident Handler), GCIA (Intrusion Analyst), GCDA (Detection Analyst), or GASAE (AI Security Automation Engineer) Success Metrics (KPIs) Queue & Dispatch SLA - 95%+ of HITL exceptions and high-priority AI-flagged alerts assigned within defined SLAs. Knowledge Base Freshness - 100% of operational runbooks reviewed and indexed on a recurring monthly/quarterly schedule. Output Quality & Accuracy - Maintain >95% accuracy on AI-assisted triage outputs through continuous auditing and feedback loops. Team Adoption & Satisfaction - High analyst satisfaction and engagement scores with AI-enabled workflows and copilots. Applicants must be legally authorized to work in the UK at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Location: Belfast Arnott House, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Senior Customer Operations Analyst Team: Customer Intelligence, Customer Success Reports to: Director, Customer Intelligence Base location: Belfast, N. Ireland (Hybrid model) About the Role Imperva, A Thales Company, is seeking a Senior Customer Operations Analyst to join the Customer Intelligence team within our Customer Success organisation. This role keeps Customer Success running on accurate data, efficient processes and well-used tools. You will be the go-to person for how Customer Success operates: running our Customer Success platform (Planhat), keeping customer data accurate across Planhat and Snowflake, improving the processes our Customer Success teams use every day and producing the reporting that shows leaders how the business is performing, as well as putting AI to work for our Customer Success teams through Planhats AI suite, in house LLM's and other relevant technologies. You will work alongside Customer Success leadership to turn data into practical improvements for our teams and customers. This is a hands-on, senior individual-contributor role for an experienced analyst who combines strong data skills with a passion for making operations work better. Key Responsibilities Customer Success Platform & Systems Act as lead administrator and subject-matter expert for Planhat, managing configuration, workflows, playbooks, automation and ongoing optimisation. Support system integration and data ingestion between Planhat, Snowflake, Salesforce and other business systems, working with IT and Data Engineering. Gather, document and prioritise requirements for new tooling, automation, reporting and process changes. AI & Automation Configure, roll out and continuously improve AI features within Planhat, such as account summaries, AI-assisted insights and automated workflows, so they genuinely help Customer Success teams in their day-to-day work. Work with our in-house LLM to build and refine AI-powered use cases for Customer Success, such as account and meeting summaries, answering questions about customers, and drafting customer communications. Write, test and refine prompts, and prepare and maintain the customer data and knowledge sources the AI tools draw on, making sure outputs are accurate, relevant and useful. Identify manual, repetitive tasks across Customer Success and find ways to remove them using AI and automation. Train and support Customer Success teams in using AI tools effectively and responsibly, gathering feedback to improve them. Make sure AI use follows company data security, privacy and responsible-AI guidelines, working with IT, Security and Data teams. Operational Process & Enablement Design, maintain and continuously improve Customer Success operational processes, such as onboarding, account reviews, success plans, renewals handovers and customer engagement, using data to measure how well they work. Provide enablement and training to Customer Success teams on Planhat, reporting and processes, and create clear documentation and guides. Act as the first point of contact for Customer Success teams on tools, data and process questions, resolving issues and spotting recurring needs. Contribute to cross-functional projects with Sales, Product, Finance and Support that affect how Customer Success operates. Data Quality & Governance Own data quality across Customer Success data, identifying issues and driving them to resolution at the source. Write and maintain SQL queries and data sets in Snowflake to support Customer Success reporting and operations. Maintain clear data definitions, field standards and documentation so teams use data consistently. Reporting & Operational Insight Build, maintain and continuously improve Customer Success reporting in Planhat and PowerBI, from leadership dashboards to day-to-day operational views for Customer Success. Analyse product usage, customer engagement and operational data to answer business questions, track team performance and highlight areas to improve. Present findings and recommendations clearly to Customer Success teams, project leads and business leaders, including data for business reviews and leadership updates. Collaborate with the Data Strategist on customer health and retention insight, making sure the data behind it is accurate and the results are visible to Customer Success teams. Work with stakeholders to understand their needs, set priorities and manage multiple projects at once. Share knowledge with and support less experienced analysts and Customer Success colleagues. What Success Looks Like Planhat is well adopted, accurate and automated, saving CSMs time. Customer Success processes are clear, documented and measurably more efficient. Data quality issues are caught early and fixed at the source. AI tools in Planhat and our in-house LLM are widely used by Customer Success teams and save them measurable time. Customer Success teams and leaders trust and regularly use accurate, up-to-date reporting. Job Requirements Essential Bachelor's degree in Data Analytics, Business Analytics, Business Information Systems or a related data analysis field, or equivalent experience in data and business analytics. 5+ years of experience in an operations analyst, business analyst or data analyst role, ideally including time in Customer Success Operations, Revenue Operations or Sales Operations in a B2B SaaS or technology environment. Hands-on experience administering a Customer Success platform, ideally Planhat (or similar, such as Gainsight or ChurnZero), and/or Salesforce. Demonstrated expertise in Power BI, including building dashboards for senior audiences. Strong SQL skills, ideally with Snowflake, and proficiency in Python or another scripting language for data preparation and analysis. Proven experience designing, documenting and improving business processes, and helping teams adopt them. Practical experience using AI tools or LLMs in a business setting, such as writing and refining prompts or configuring AI features in business software, with a strong interest in applying AI to improve how teams work. Familiarity with common SaaS customer metrics (e.g. ARR, renewals, adoption, health scores) and how Customer Success teams use them. Ability to turn data into a clear story and practical recommendations for non-technical audiences. Detail-oriented, with a track record of finding data quality issues quickly and driving them to resolution. Experience working cross-functionally and influencing stakeholders. A highly organised self-starter who manages multiple priorities in a fast-paced environment. Excellent verbal and written communication skills and the ability to work well in a distributed, international team. Desirable Experience with dbt or other data transformation tools alongside Snowflake. Experience with system integrations, APIs or ETL tools. Experience rolling out or supporting AI features in a CRM or Customer Success platform, such as Planhat AI, Salesforce Einstein or Agentforce. Experience working with in-house or enterprise LLMs, including prompt design, retrieval-augmented generation (RAG) knowledge sources or evaluating AI output quality. Experience with workflow automation tools. Knowledge of the cybersecurity or data security industry. Applicants must be legally authorized to work in the UK at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Nov 09, 2026
Full time
Location: Belfast Arnott House, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Senior Customer Operations Analyst Team: Customer Intelligence, Customer Success Reports to: Director, Customer Intelligence Base location: Belfast, N. Ireland (Hybrid model) About the Role Imperva, A Thales Company, is seeking a Senior Customer Operations Analyst to join the Customer Intelligence team within our Customer Success organisation. This role keeps Customer Success running on accurate data, efficient processes and well-used tools. You will be the go-to person for how Customer Success operates: running our Customer Success platform (Planhat), keeping customer data accurate across Planhat and Snowflake, improving the processes our Customer Success teams use every day and producing the reporting that shows leaders how the business is performing, as well as putting AI to work for our Customer Success teams through Planhats AI suite, in house LLM's and other relevant technologies. You will work alongside Customer Success leadership to turn data into practical improvements for our teams and customers. This is a hands-on, senior individual-contributor role for an experienced analyst who combines strong data skills with a passion for making operations work better. Key Responsibilities Customer Success Platform & Systems Act as lead administrator and subject-matter expert for Planhat, managing configuration, workflows, playbooks, automation and ongoing optimisation. Support system integration and data ingestion between Planhat, Snowflake, Salesforce and other business systems, working with IT and Data Engineering. Gather, document and prioritise requirements for new tooling, automation, reporting and process changes. AI & Automation Configure, roll out and continuously improve AI features within Planhat, such as account summaries, AI-assisted insights and automated workflows, so they genuinely help Customer Success teams in their day-to-day work. Work with our in-house LLM to build and refine AI-powered use cases for Customer Success, such as account and meeting summaries, answering questions about customers, and drafting customer communications. Write, test and refine prompts, and prepare and maintain the customer data and knowledge sources the AI tools draw on, making sure outputs are accurate, relevant and useful. Identify manual, repetitive tasks across Customer Success and find ways to remove them using AI and automation. Train and support Customer Success teams in using AI tools effectively and responsibly, gathering feedback to improve them. Make sure AI use follows company data security, privacy and responsible-AI guidelines, working with IT, Security and Data teams. Operational Process & Enablement Design, maintain and continuously improve Customer Success operational processes, such as onboarding, account reviews, success plans, renewals handovers and customer engagement, using data to measure how well they work. Provide enablement and training to Customer Success teams on Planhat, reporting and processes, and create clear documentation and guides. Act as the first point of contact for Customer Success teams on tools, data and process questions, resolving issues and spotting recurring needs. Contribute to cross-functional projects with Sales, Product, Finance and Support that affect how Customer Success operates. Data Quality & Governance Own data quality across Customer Success data, identifying issues and driving them to resolution at the source. Write and maintain SQL queries and data sets in Snowflake to support Customer Success reporting and operations. Maintain clear data definitions, field standards and documentation so teams use data consistently. Reporting & Operational Insight Build, maintain and continuously improve Customer Success reporting in Planhat and PowerBI, from leadership dashboards to day-to-day operational views for Customer Success. Analyse product usage, customer engagement and operational data to answer business questions, track team performance and highlight areas to improve. Present findings and recommendations clearly to Customer Success teams, project leads and business leaders, including data for business reviews and leadership updates. Collaborate with the Data Strategist on customer health and retention insight, making sure the data behind it is accurate and the results are visible to Customer Success teams. Work with stakeholders to understand their needs, set priorities and manage multiple projects at once. Share knowledge with and support less experienced analysts and Customer Success colleagues. What Success Looks Like Planhat is well adopted, accurate and automated, saving CSMs time. Customer Success processes are clear, documented and measurably more efficient. Data quality issues are caught early and fixed at the source. AI tools in Planhat and our in-house LLM are widely used by Customer Success teams and save them measurable time. Customer Success teams and leaders trust and regularly use accurate, up-to-date reporting. Job Requirements Essential Bachelor's degree in Data Analytics, Business Analytics, Business Information Systems or a related data analysis field, or equivalent experience in data and business analytics. 5+ years of experience in an operations analyst, business analyst or data analyst role, ideally including time in Customer Success Operations, Revenue Operations or Sales Operations in a B2B SaaS or technology environment. Hands-on experience administering a Customer Success platform, ideally Planhat (or similar, such as Gainsight or ChurnZero), and/or Salesforce. Demonstrated expertise in Power BI, including building dashboards for senior audiences. Strong SQL skills, ideally with Snowflake, and proficiency in Python or another scripting language for data preparation and analysis. Proven experience designing, documenting and improving business processes, and helping teams adopt them. Practical experience using AI tools or LLMs in a business setting, such as writing and refining prompts or configuring AI features in business software, with a strong interest in applying AI to improve how teams work. Familiarity with common SaaS customer metrics (e.g. ARR, renewals, adoption, health scores) and how Customer Success teams use them. Ability to turn data into a clear story and practical recommendations for non-technical audiences. Detail-oriented, with a track record of finding data quality issues quickly and driving them to resolution. Experience working cross-functionally and influencing stakeholders. A highly organised self-starter who manages multiple priorities in a fast-paced environment. Excellent verbal and written communication skills and the ability to work well in a distributed, international team. Desirable Experience with dbt or other data transformation tools alongside Snowflake. Experience with system integrations, APIs or ETL tools. Experience rolling out or supporting AI features in a CRM or Customer Success platform, such as Planhat AI, Salesforce Einstein or Agentforce. Experience working with in-house or enterprise LLMs, including prompt design, retrieval-augmented generation (RAG) knowledge sources or evaluating AI output quality. Experience with workflow automation tools. Knowledge of the cybersecurity or data security industry. Applicants must be legally authorized to work in the UK at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Freight Analyst / Freight Administrator £22.11 per hour + 12 Month Contract + Long-Term Stability + Structured Role + Well-Established Employer Desford, Leicestershire (Commutable from: Leicester, Hinckley, Nuneaton, Coalville, Loughborough, Market Bosworth, Coventry, Tamworth) Are you from a Freight, Logistics or Transport Admin background looking for a stable, long-term contract where you can settle into a structured role with a well-established business? Do you enjoy working with data, invoices and processes, making sure everything is accurate and runs smoothly? On offer is a great opportunity to join a busy Shipping Department, supporting day-to-day freight operations and invoice management across inbound and outbound material movements, with the potential for extension. This business is well-known in its sector and operates at scale, meaning you will be working with large volumes of information and established procedures. Due to continued workload, they are now looking to add to their shipping support function. In this role you will process freight invoices, ensuring charges are only approved when services have been provided, while also collating freight metrics and supporting shipping performance reporting. You will assist with shipping administration and documentation, working closely with internal stakeholders to keep operations running efficiently. This role would suit someone with experience in freight/logistics/transport administration, strong Excel skills, and a real eye for detail, looking for stability, a consistent working week and long-term prospects. The Role: Supporting a Shipping Department with inbound and outbound freight activity Processing freight invoices and ensuring services are verified before approval Collating freight metrics and supporting reporting / analysis using Excel General shipping administration and documentation support On-site, full time (40 hours per week) The Person: Experience in freight, logistics, transport, supply chain, or a similar administrative role Strong Microsoft Excel skills and comfortable working with large data sets Excellent attention to detail with a process-led, organised approach Reference Number: BBBH282140 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Fred Sibley at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Nov 09, 2026
Full time
Freight Analyst / Freight Administrator £22.11 per hour + 12 Month Contract + Long-Term Stability + Structured Role + Well-Established Employer Desford, Leicestershire (Commutable from: Leicester, Hinckley, Nuneaton, Coalville, Loughborough, Market Bosworth, Coventry, Tamworth) Are you from a Freight, Logistics or Transport Admin background looking for a stable, long-term contract where you can settle into a structured role with a well-established business? Do you enjoy working with data, invoices and processes, making sure everything is accurate and runs smoothly? On offer is a great opportunity to join a busy Shipping Department, supporting day-to-day freight operations and invoice management across inbound and outbound material movements, with the potential for extension. This business is well-known in its sector and operates at scale, meaning you will be working with large volumes of information and established procedures. Due to continued workload, they are now looking to add to their shipping support function. In this role you will process freight invoices, ensuring charges are only approved when services have been provided, while also collating freight metrics and supporting shipping performance reporting. You will assist with shipping administration and documentation, working closely with internal stakeholders to keep operations running efficiently. This role would suit someone with experience in freight/logistics/transport administration, strong Excel skills, and a real eye for detail, looking for stability, a consistent working week and long-term prospects. The Role: Supporting a Shipping Department with inbound and outbound freight activity Processing freight invoices and ensuring services are verified before approval Collating freight metrics and supporting reporting / analysis using Excel General shipping administration and documentation support On-site, full time (40 hours per week) The Person: Experience in freight, logistics, transport, supply chain, or a similar administrative role Strong Microsoft Excel skills and comfortable working with large data sets Excellent attention to detail with a process-led, organised approach Reference Number: BBBH282140 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Fred Sibley at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Financial Planning & Analysis Manager Location: Manchester (Hybrid - minimum 2 days in the office) Contract: 16-month Fixed-Term Contract Salary: £60,000-£65,000 per annum The Opportunity An established, purpose-led organisation is looking to appoint a Financial Planning & Analysis Manager to lead its FP&A function through a period of growth, development and change. Reporting to the Group Financial Controller, you will play a key role in delivering high-quality financial planning, insightful management information and strategic analysis to support senior-level decision-making. This is an excellent opportunity for an experienced finance professional who combines strong technical expertise with the ability to lead a team, influence stakeholders and drive continuous improvement. Key Responsibilities Lead medium-term financial planning, budgeting and forecasting across a complex group structure. Oversee monthly management accounts, ensuring accurate, insightful reporting within agreed deadlines. Lead group consolidation and the appropriate treatment of intercompany transactions. Analyse financial performance, identifying risks, opportunities and recommendations for senior stakeholders. Manage, coach and develop a specialist finance team, supporting performance and professional development. Partner closely with Finance Business Partners, Financial Control and wider business leaders. Drive improvements across financial planning, reporting processes and systems. Support the continued development and effective use of financial planning tools, including Workday and Adaptive Planning. About You (ACA, ACCA, CIMA or equivalent). Strong FP&A experience within a group finance environment. Experience of budgeting, forecasting, financial modelling and management reporting. Understanding of group consolidation and intercompany eliminations. Proven experience managing, developing and motivating a finance team. Confident communicating complex financial information to senior and non-finance stakeholders. Strong organisational skills, with the ability to manage competing priorities and strict deadlines. Experience with Workday, Adaptive Planning or similar systems would be advantageous, but is not essential. What's on Offer? £60,000-£65,000 salary. 16-month FTC offering stability and the opportunity to make a tangible impact. Hybrid working and a 35-hour working week. 25 days' annual leave, plus Christmas closure days. Pension contribution of up to 11.5%, Bupa healthcare support and additional wellbeing benefits. The opportunity to lead a specialist team and influence improvements across a complex finance function. Interested? Apply today or contact our team to discuss the opportunity in confidence. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Nov 09, 2026
Full time
Financial Planning & Analysis Manager Location: Manchester (Hybrid - minimum 2 days in the office) Contract: 16-month Fixed-Term Contract Salary: £60,000-£65,000 per annum The Opportunity An established, purpose-led organisation is looking to appoint a Financial Planning & Analysis Manager to lead its FP&A function through a period of growth, development and change. Reporting to the Group Financial Controller, you will play a key role in delivering high-quality financial planning, insightful management information and strategic analysis to support senior-level decision-making. This is an excellent opportunity for an experienced finance professional who combines strong technical expertise with the ability to lead a team, influence stakeholders and drive continuous improvement. Key Responsibilities Lead medium-term financial planning, budgeting and forecasting across a complex group structure. Oversee monthly management accounts, ensuring accurate, insightful reporting within agreed deadlines. Lead group consolidation and the appropriate treatment of intercompany transactions. Analyse financial performance, identifying risks, opportunities and recommendations for senior stakeholders. Manage, coach and develop a specialist finance team, supporting performance and professional development. Partner closely with Finance Business Partners, Financial Control and wider business leaders. Drive improvements across financial planning, reporting processes and systems. Support the continued development and effective use of financial planning tools, including Workday and Adaptive Planning. About You (ACA, ACCA, CIMA or equivalent). Strong FP&A experience within a group finance environment. Experience of budgeting, forecasting, financial modelling and management reporting. Understanding of group consolidation and intercompany eliminations. Proven experience managing, developing and motivating a finance team. Confident communicating complex financial information to senior and non-finance stakeholders. Strong organisational skills, with the ability to manage competing priorities and strict deadlines. Experience with Workday, Adaptive Planning or similar systems would be advantageous, but is not essential. What's on Offer? £60,000-£65,000 salary. 16-month FTC offering stability and the opportunity to make a tangible impact. Hybrid working and a 35-hour working week. 25 days' annual leave, plus Christmas closure days. Pension contribution of up to 11.5%, Bupa healthcare support and additional wellbeing benefits. The opportunity to lead a specialist team and influence improvements across a complex finance function. Interested? Apply today or contact our team to discuss the opportunity in confidence. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
The Finance Systems Accountant is responsible for the day-to day ownership, support, optimisation and governance of Workday Financials, including Prism Analytics and Accounting Center. The role is the primary functional expert for finance systems, ensuring platform stability, data integrity, effective controls and continuous improvement. Working across Finance, Technology and Data, the role will translate business requirements into effective system solutions while ensuring alignment with organisational technology strategy and the Finance Transformation roadmap. Essential Experience:- Strong knowledge and experience of Workday Financials configuration, reporting and optimisation Good finance process knowledge across P2P, R2R and O2C Experience managing incidents, enhancement and system changes within a controlled environment Ability to translate finance requirements into proportionate system solutions Experience prioritising competing operational and project demands Strong stakeholder management and communication skills Experience producing and maintaining system documentation, controls and user guidance Part or fully qualified accountancy qualification Project management or business analyst qualification
Nov 09, 2026
Full time
The Finance Systems Accountant is responsible for the day-to day ownership, support, optimisation and governance of Workday Financials, including Prism Analytics and Accounting Center. The role is the primary functional expert for finance systems, ensuring platform stability, data integrity, effective controls and continuous improvement. Working across Finance, Technology and Data, the role will translate business requirements into effective system solutions while ensuring alignment with organisational technology strategy and the Finance Transformation roadmap. Essential Experience:- Strong knowledge and experience of Workday Financials configuration, reporting and optimisation Good finance process knowledge across P2P, R2R and O2C Experience managing incidents, enhancement and system changes within a controlled environment Ability to translate finance requirements into proportionate system solutions Experience prioritising competing operational and project demands Strong stakeholder management and communication skills Experience producing and maintaining system documentation, controls and user guidance Part or fully qualified accountancy qualification Project management or business analyst qualification
Rise Technical Recruitment Limited
Stockton-on-tees, County Durham
Inventory Analyst / Inventory Planning Analyst £23.39 per hour + Long-Term Contract + Stable Hours (40 per week) + On-site Role + ERP/MRP Exposure + SAP Involvement Peterlee, County Durham (Commutable from: Sunderland, Durham, Hartlepool, Middlesbrough, Newcastle upon Tyne, Gateshead, Seaham, Washington) Are you an Inventory Analyst, Materials Planner or Supply Chain Analyst looking for a long-term, stable contract with consistent hours in a well-established engineering/manufacturing environment? Do you want an on-site role where you can get stuck into day-to-day inventory control and make a real impact on availability and stock accuracy? On offer is a secure contract opportunity where you will play a key part in ensuring continuity of supply, monitoring stock performance, and supporting planning activity to keep operations running smoothly. This business is a recognised name within its sector, known for robust processes and high standards. Due to ongoing operational demand, they are looking to strengthen the supply chain function with an additional analyst to support performance and service levels. In this role you will monitor inventory levels, produce planning and performance reports, track material availability, investigate discrepancies, and work closely with suppliers and internal stakeholders. You'll also support ERP/MRP activities with involvement in SAP and process improvement work. This role would suit an Inventory Analyst looking for long-term stability, consistent hours, and a structured environment where you can use your Excel and ERP skills to keep things running efficiently. The Role: Monitor and maintain inventory levels to support production and operational requirements Reporting on inventory, planning and performance using Excel and ERP/MRP systems Liaise with suppliers and internal stakeholders to resolve supply issues and maintain availability Investigate inventory discrepancies and implement corrective actions On-site role in Peterlee, 40 hours per week The Person: Experience in inventory planning / materials planning / supply chain / logistics / production planning Strong Excel skills with an analytical, detail-focused approach ERP/MRP experience (SAP desirable) Reference Number: BBBH282098 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Fred Sibley at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Nov 09, 2026
Full time
Inventory Analyst / Inventory Planning Analyst £23.39 per hour + Long-Term Contract + Stable Hours (40 per week) + On-site Role + ERP/MRP Exposure + SAP Involvement Peterlee, County Durham (Commutable from: Sunderland, Durham, Hartlepool, Middlesbrough, Newcastle upon Tyne, Gateshead, Seaham, Washington) Are you an Inventory Analyst, Materials Planner or Supply Chain Analyst looking for a long-term, stable contract with consistent hours in a well-established engineering/manufacturing environment? Do you want an on-site role where you can get stuck into day-to-day inventory control and make a real impact on availability and stock accuracy? On offer is a secure contract opportunity where you will play a key part in ensuring continuity of supply, monitoring stock performance, and supporting planning activity to keep operations running smoothly. This business is a recognised name within its sector, known for robust processes and high standards. Due to ongoing operational demand, they are looking to strengthen the supply chain function with an additional analyst to support performance and service levels. In this role you will monitor inventory levels, produce planning and performance reports, track material availability, investigate discrepancies, and work closely with suppliers and internal stakeholders. You'll also support ERP/MRP activities with involvement in SAP and process improvement work. This role would suit an Inventory Analyst looking for long-term stability, consistent hours, and a structured environment where you can use your Excel and ERP skills to keep things running efficiently. The Role: Monitor and maintain inventory levels to support production and operational requirements Reporting on inventory, planning and performance using Excel and ERP/MRP systems Liaise with suppliers and internal stakeholders to resolve supply issues and maintain availability Investigate inventory discrepancies and implement corrective actions On-site role in Peterlee, 40 hours per week The Person: Experience in inventory planning / materials planning / supply chain / logistics / production planning Strong Excel skills with an analytical, detail-focused approach ERP/MRP experience (SAP desirable) Reference Number: BBBH282098 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Fred Sibley at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Media Strategy Lead (Temporary Maternity Cover - Until February 2028) Location: Amersham, Buckinghamshire Client: Cytiva Recruitment Partner: Acorn by Synergie Contract: Fixed-Term Temporary Assignment (Maternity Cover) until February 2028 Working Hours: Full-Time 37.5hrs Media Strategy Lead Bring More to Life Acorn by Synergie is delighted to be recruiting on behalf of our client, Cytiva, for an experienced Media Strategy Lead to join their Global Advertising Team in Amersham. This is an exciting temporary opportunity providing maternity cover until February 2028. Cytiva, a global leader within life sciences, diagnostics, and biotechnology, plays a vital role in supporting the development of life-changing medicines, vaccines, and therapies. As part of Danaher, Cytiva offers an innovative and collaborative environment where employees are empowered to make a meaningful impact on human health. The successful candidate will act as a strategic advisor for paid advertising campaigns across multiple channels, ensuring media strategies align with business objectives and deliver measurable results. Key Responsibilities As Media Strategy Lead, you will: Partner closely with campaign managers to understand campaign objectives, target audiences, and key performance indicators (KPIs). Develop and recommend effective paid media strategies, including channel selection, audience segmentation, and budget allocation. Create and refine media briefs to support agency delivery and campaign success. Act as the primary point of contact between Cytiva's internal stakeholders and external media agency partners. Coordinate campaign assets, approvals, and timelines to ensure smooth campaign execution. Monitor campaign effectiveness and review performance reports in collaboration with the Advertising Analyst. Provide actionable recommendations and insights to optimise future campaign performance. Support the ongoing development of advertising best practices across the organisation. Ensure all activities align with Cytiva's brand guidelines and business objectives. Candidate Requirements To be considered for this position, you should have: Essential Skills & Experience Bachelor's degree in Marketing, Advertising, Communications, or a related discipline, or equivalent professional experience. Proven experience in media planning, advertising, digital marketing, or a similar strategic marketing role. Experience working directly with media agencies and managing campaign delivery processes. Strong understanding of paid media channels, including: Social Media Advertising Programmatic Advertising Digital Publishers Paid Search and Emerging Media Platforms Excellent communication and stakeholder management skills. Ability to analyse campaign performance data and translate findings into strategic recommendations. Strong organisational skills with the ability to manage multiple projects simultaneously. Experience working within a global or matrix-managed organisation would be advantageous. Desirable Skills Previous experience within a B2B marketing environment. Exposure to life sciences, healthcare, biotechnology, or scientific industries. Knowledge of ad technology platforms, DSPs, analytics platforms, and digital measurement tools. Understanding of advertising compliance, data governance, and privacy regulations. Awareness of emerging advertising technologies and social media trends. Travel Requirements Flexibility to travel occasionally (up to 10%) for agency, stakeholder, or team meetings when required. What's on Offer Opportunity to join a world-leading life sciences organisation. Work within a collaborative and innovative global marketing team. Gain valuable experience with a recognised international brand. Competitive hourly rate/salary (dependent on experience). Long-term temporary assignment providing stability through to February 2028. About Acorn by Synergie Acorn by Synergie acts as an employment business for the supply of temporary workers and an employment agency for permanent recruitment. We are committed to creating a diverse and inclusive workplace and welcome applications from all suitably qualified candidates regardless of background. Apply today to become part of a team helping to accelerate innovation and improve human health worldwide. Acorn by Synergie acts as an employment business for the supply of temporary workers.
Nov 09, 2026
Full time
Media Strategy Lead (Temporary Maternity Cover - Until February 2028) Location: Amersham, Buckinghamshire Client: Cytiva Recruitment Partner: Acorn by Synergie Contract: Fixed-Term Temporary Assignment (Maternity Cover) until February 2028 Working Hours: Full-Time 37.5hrs Media Strategy Lead Bring More to Life Acorn by Synergie is delighted to be recruiting on behalf of our client, Cytiva, for an experienced Media Strategy Lead to join their Global Advertising Team in Amersham. This is an exciting temporary opportunity providing maternity cover until February 2028. Cytiva, a global leader within life sciences, diagnostics, and biotechnology, plays a vital role in supporting the development of life-changing medicines, vaccines, and therapies. As part of Danaher, Cytiva offers an innovative and collaborative environment where employees are empowered to make a meaningful impact on human health. The successful candidate will act as a strategic advisor for paid advertising campaigns across multiple channels, ensuring media strategies align with business objectives and deliver measurable results. Key Responsibilities As Media Strategy Lead, you will: Partner closely with campaign managers to understand campaign objectives, target audiences, and key performance indicators (KPIs). Develop and recommend effective paid media strategies, including channel selection, audience segmentation, and budget allocation. Create and refine media briefs to support agency delivery and campaign success. Act as the primary point of contact between Cytiva's internal stakeholders and external media agency partners. Coordinate campaign assets, approvals, and timelines to ensure smooth campaign execution. Monitor campaign effectiveness and review performance reports in collaboration with the Advertising Analyst. Provide actionable recommendations and insights to optimise future campaign performance. Support the ongoing development of advertising best practices across the organisation. Ensure all activities align with Cytiva's brand guidelines and business objectives. Candidate Requirements To be considered for this position, you should have: Essential Skills & Experience Bachelor's degree in Marketing, Advertising, Communications, or a related discipline, or equivalent professional experience. Proven experience in media planning, advertising, digital marketing, or a similar strategic marketing role. Experience working directly with media agencies and managing campaign delivery processes. Strong understanding of paid media channels, including: Social Media Advertising Programmatic Advertising Digital Publishers Paid Search and Emerging Media Platforms Excellent communication and stakeholder management skills. Ability to analyse campaign performance data and translate findings into strategic recommendations. Strong organisational skills with the ability to manage multiple projects simultaneously. Experience working within a global or matrix-managed organisation would be advantageous. Desirable Skills Previous experience within a B2B marketing environment. Exposure to life sciences, healthcare, biotechnology, or scientific industries. Knowledge of ad technology platforms, DSPs, analytics platforms, and digital measurement tools. Understanding of advertising compliance, data governance, and privacy regulations. Awareness of emerging advertising technologies and social media trends. Travel Requirements Flexibility to travel occasionally (up to 10%) for agency, stakeholder, or team meetings when required. What's on Offer Opportunity to join a world-leading life sciences organisation. Work within a collaborative and innovative global marketing team. Gain valuable experience with a recognised international brand. Competitive hourly rate/salary (dependent on experience). Long-term temporary assignment providing stability through to February 2028. About Acorn by Synergie Acorn by Synergie acts as an employment business for the supply of temporary workers and an employment agency for permanent recruitment. We are committed to creating a diverse and inclusive workplace and welcome applications from all suitably qualified candidates regardless of background. Apply today to become part of a team helping to accelerate innovation and improve human health worldwide. Acorn by Synergie acts as an employment business for the supply of temporary workers.
