Mac Specialist Permanent Onsite, Mayfair macOS and iOS Apple Support At Peregrine, we re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now. The Role: We are seeking a customer-focused Mac Specialist Support Agent to join our IT support team. This role is responsible for providing support for macOS systems, Apple hardware, and associated software applications. You will troubleshoot technical issues, assist end-users, and ensure the smooth operation of Apple devices across the organisation. You will support all internal staff and may visit pop-up environments. Responsibilities: Provide first- and second-line support for macOS, iOS, and Apple hardware (MacBooks, iMacs, iPads, etc.) Troubleshoot hardware, software, network, and system-related issues specific to Apple products Support the deployment, configuration, and maintenance of Apple devices using MDM tools (e.g., Jamf, Intune, Kandji) Install and maintain macOS updates, patches, and software packages Assist in integrating Apple devices into enterprise environments (e.g., directory services, email systems, network shares) Educate users on best practices and usage of Apple devices Work closely with other IT team members to resolve cross-platform compatibility issues Maintain detailed documentation of support tickets, resolutions, and procedures Provide feedback to improve tools, systems, and processes supporting the Apple environment Skills & Experience: Proven experience in a technical support or helpdesk role, specialising in macOS and Apple hardware Deep understanding of macOS, Apple ecosystem, and iOS device management Strong diagnostic and problem-solving skills Excellent communication and customer service skills Ability to explain technical issues to non-technical users Passionate about Apple technology and user experience Self-motivated and proactive in solving problems Able to work independently and as part of a team Calm under pressure and capable of handling multiple tasks Strong attention to detail and commitment to quality service Desirable Skills: Apple Certified Support Professional (ACSP) or similar certification Familiarity with ITIL or similar service management frameworks Prior experience supporting creative or media teams (Adobe Suite, Final Cut Pro, etc.) About Peregrine We build workforces that deliver tech and change programmes at leading UK organisations. By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team that s focused on growth, both yours, our clients , and the sectors we support. You ll also get access to a full range of benefits alongside your salary. How Specialist Talent Works As a permanent employee at Peregrine, you ll be part of our Specialist Talent team. That means you ll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You ll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You re not a contractor - you re a valued member of our team, with access to all the same benefits, learning opportunities, and community. Our Culture We re curious, open, and always learning. We believe in doing great work and doing it with integrity. We support each other, share ideas freely, and celebrate progress big and small. And we care about the impact we make, whether that s helping clients solve tough problems or creating opportunities for people from all walks of life. Diversity and Inclusion We re proud to be a diverse team, with 20+ nationalities represented across Peregrine. We welcome people from all backgrounds and experiences, and we re committed to building an inclusive workplace where everyone can thrive. Through our partnerships and internal initiatives, we re working to improve social mobility, reduce our environmental impact, and help our clients build more inclusive teams too. Find out more: peregrine.global or check out our LinkedIn page: peregrine-resourcing
Jun 13, 2026
Full time
Mac Specialist Permanent Onsite, Mayfair macOS and iOS Apple Support At Peregrine, we re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now. The Role: We are seeking a customer-focused Mac Specialist Support Agent to join our IT support team. This role is responsible for providing support for macOS systems, Apple hardware, and associated software applications. You will troubleshoot technical issues, assist end-users, and ensure the smooth operation of Apple devices across the organisation. You will support all internal staff and may visit pop-up environments. Responsibilities: Provide first- and second-line support for macOS, iOS, and Apple hardware (MacBooks, iMacs, iPads, etc.) Troubleshoot hardware, software, network, and system-related issues specific to Apple products Support the deployment, configuration, and maintenance of Apple devices using MDM tools (e.g., Jamf, Intune, Kandji) Install and maintain macOS updates, patches, and software packages Assist in integrating Apple devices into enterprise environments (e.g., directory services, email systems, network shares) Educate users on best practices and usage of Apple devices Work closely with other IT team members to resolve cross-platform compatibility issues Maintain detailed documentation of support tickets, resolutions, and procedures Provide feedback to improve tools, systems, and processes supporting the Apple environment Skills & Experience: Proven experience in a technical support or helpdesk role, specialising in macOS and Apple hardware Deep understanding of macOS, Apple ecosystem, and iOS device management Strong diagnostic and problem-solving skills Excellent communication and customer service skills Ability to explain technical issues to non-technical users Passionate about Apple technology and user experience Self-motivated and proactive in solving problems Able to work independently and as part of a team Calm under pressure and capable of handling multiple tasks Strong attention to detail and commitment to quality service Desirable Skills: Apple Certified Support Professional (ACSP) or similar certification Familiarity with ITIL or similar service management frameworks Prior experience supporting creative or media teams (Adobe Suite, Final Cut Pro, etc.) About Peregrine We build workforces that deliver tech and change programmes at leading UK organisations. By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team that s focused on growth, both yours, our clients , and the sectors we support. You ll also get access to a full range of benefits alongside your salary. How Specialist Talent Works As a permanent employee at Peregrine, you ll be part of our Specialist Talent team. That means you ll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You ll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You re not a contractor - you re a valued member of our team, with access to all the same benefits, learning opportunities, and community. Our Culture We re curious, open, and always learning. We believe in doing great work and doing it with integrity. We support each other, share ideas freely, and celebrate progress big and small. And we care about the impact we make, whether that s helping clients solve tough problems or creating opportunities for people from all walks of life. Diversity and Inclusion We re proud to be a diverse team, with 20+ nationalities represented across Peregrine. We welcome people from all backgrounds and experiences, and we re committed to building an inclusive workplace where everyone can thrive. Through our partnerships and internal initiatives, we re working to improve social mobility, reduce our environmental impact, and help our clients build more inclusive teams too. Find out more: peregrine.global or check out our LinkedIn page: peregrine-resourcing
At American Golf, we are more than a retailer we are a community united by a shared passion for the game. As Europe's leading golf retailer, we strive to provide everything a golfer needs while creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact for technical support across the business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values Our culture is guided by five core values, which shape how we work, what we expect from each other, and how we support every area of the business: Passion - Creating an environment where people and technology can thrive.Respect - Supporting colleagues with professionalism, empathy, and collaboration.Integrity - Ensuring systems and support are delivered with transparency and accountability.Drive - Continuously improving our IT service and responding with pace and purpose.Expertise - Applying strong technical knowledge to provide high-quality support. These values are at the heart of everything we do - and we're looking for someone who brings them to life every day. Key Responsibilities IT Support & Incident Management Act as the first point of contact for IT queries, providing responsive support via phone, email, and in person. Diagnose and resolve a variety of hardware and software issues, handling both 1st and selected 2nd line incidents. Log and manage tickets accurately, ensuring timely progress updates and resolutions. Participate in a structured weekend and on-call rota to support retail and logistics operations. Cloud Identity, Infrastructure & Access Management Support day-to-day activity within our growing Azure environment, with opportunities to gain AWS exposure. Assist with the organisation's migration from on-premise infrastructure to cloud platforms. Manage user accounts, password resets, access permissions, and identity issues using Microsoft Entra ID and Microsoft 365. Hardware & Core Business Systems Install, configure, and maintain software, hardware, end-user devices, and business-critical systems. Provide support for retail EPOS hardware and Microsoft Navision to ensure operational continuity. Conduct regular updates and preventative maintenance, ensuring system stability and security. Documentation & Collaboration Maintain accurate records of IT assets, procedures, and configurations. Create and update user guides, knowledge base articles, and documentation. Provide user training and best-practice guidance. Work collaboratively with Store Teams, Area Managers, Profit Protection, IT Operations, and external partners. What We're Looking For Proven experience in a 1st Line IT Service Desk role supporting Microsoft Azure and Entra ID, with exposure to AWS being beneficial. Familiarity with retail systems such as Microsoft Navision and EPOS hardware is highly desirable. Strong understanding of ITIL principles and service management best practice. Excellent communication skills and a customer-centric mindset. Ability to manage multiple priorities and remain calm under pressure. A proactive, solutions-focused approach and willingness to continuously learn. A degree in IT, Computer Science, or related discipline is an advantage but not essential. Why Join Us At American Golf, you'll join a team that values people as much as performance. You will be part of a supportive, growing IT function where your skills, ideas, and curiosity will contribute directly to the success of our business. If you're passionate about delivering great IT support and thrive in a dynamic, collaborative environment, we'd love to hear from you.
Jun 11, 2026
Full time
At American Golf, we are more than a retailer we are a community united by a shared passion for the game. As Europe's leading golf retailer, we strive to provide everything a golfer needs while creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact for technical support across the business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values Our culture is guided by five core values, which shape how we work, what we expect from each other, and how we support every area of the business: Passion - Creating an environment where people and technology can thrive.Respect - Supporting colleagues with professionalism, empathy, and collaboration.Integrity - Ensuring systems and support are delivered with transparency and accountability.Drive - Continuously improving our IT service and responding with pace and purpose.Expertise - Applying strong technical knowledge to provide high-quality support. These values are at the heart of everything we do - and we're looking for someone who brings them to life every day. Key Responsibilities IT Support & Incident Management Act as the first point of contact for IT queries, providing responsive support via phone, email, and in person. Diagnose and resolve a variety of hardware and software issues, handling both 1st and selected 2nd line incidents. Log and manage tickets accurately, ensuring timely progress updates and resolutions. Participate in a structured weekend and on-call rota to support retail and logistics operations. Cloud Identity, Infrastructure & Access Management Support day-to-day activity within our growing Azure environment, with opportunities to gain AWS exposure. Assist with the organisation's migration from on-premise infrastructure to cloud platforms. Manage user accounts, password resets, access permissions, and identity issues using Microsoft Entra ID and Microsoft 365. Hardware & Core Business Systems Install, configure, and maintain software, hardware, end-user devices, and business-critical systems. Provide support for retail EPOS hardware and Microsoft Navision to ensure operational continuity. Conduct regular updates and preventative maintenance, ensuring system stability and security. Documentation & Collaboration Maintain accurate records of IT assets, procedures, and configurations. Create and update user guides, knowledge base articles, and documentation. Provide user training and best-practice guidance. Work collaboratively with Store Teams, Area Managers, Profit Protection, IT Operations, and external partners. What We're Looking For Proven experience in a 1st Line IT Service Desk role supporting Microsoft Azure and Entra ID, with exposure to AWS being beneficial. Familiarity with retail systems such as Microsoft Navision and EPOS hardware is highly desirable. Strong understanding of ITIL principles and service management best practice. Excellent communication skills and a customer-centric mindset. Ability to manage multiple priorities and remain calm under pressure. A proactive, solutions-focused approach and willingness to continuously learn. A degree in IT, Computer Science, or related discipline is an advantage but not essential. Why Join Us At American Golf, you'll join a team that values people as much as performance. You will be part of a supportive, growing IT function where your skills, ideas, and curiosity will contribute directly to the success of our business. If you're passionate about delivering great IT support and thrive in a dynamic, collaborative environment, we'd love to hear from you.
Hybrid - Nuneaton/Oxford £40,000-£49,000 per annum depending on experience, car/car allowance, plus 33 days holiday (including bank holidays), pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme About the Role You will be a pivotal technical anchor within our specialised People Systems team, working alongside fellow experts to drive global scalability and optimisation. This isn't about just maintaining the status quo; it's about utilising Dayforce and broader technology to propel the business forward. As part of this lean, high-aptitude team, you will bridge the gap between technical delivery and future-ready strategy, ensuring our global solutions are built for the long haul. As part of your key responsibilities you'll: Serve as one of the key technical leads for complex Dayforce troubleshooting and manage high-level vendor escalations Oversee the technical stability of the platform through rigorous testing of upgrades and patches, ensuring security and GDPR compliance Lead the end-to-end technical lifecycle of new Dayforce modules and business projects, from requirements gathering to deployment Proactively identify and implement system improvements, including the design of custom forms and workflows to enhance user experience Manage large-scale bulk data processes and ensure the system remains compliant with UK legislative updates for Tax, Pensions, and Auto-Enrolment Develop complex custom reports and dashboards and manage the technical health of system interfaces between Dayforce and external applications About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Dayforce System Configuration IT Support Experience Strong analytical skills, critical thinking abilities, and a passion for data Problem-solving and a solution-focused approach About Unipart We are a supply chain performance improvement partner. We Design, Make, Move, and Improve components in our customers' supply chains, keeping their operations and assets moving and working better, for longer. Through our commitment to continuously driving operational efficiencies, we improve performance - saving time, cost, and carbon. Our ambition is to be the driving force behind efficient, resilient, and sustainable supply chains. Equality, Diversity, and Inclusion We believe that a great workplace is one where you can bring your whole self to work. Our recruitment process is designed to be accessible, inclusive, and based entirely on merit. We define merit through a combination of technical skills and the core behaviours that help our people thrive at Unipart. We welcome applications from everyone, regardless of background or circumstances. We are committed to a policy of equal opportunity that exceeds our statutory obligations under the Equality Act 2010 and subsequent legislation. Whether it's your age, disability, neurodiversity, gender identity, family status, or any other characteristic that makes you 'you' - it is your talent and potential that we value most. Adjustments for you: We want you to perform at your best. If you require any reasonable adjustments or have specific accessibility needs at any stage of the application or interview process, please let us know. We are here to support you.You may have experience in the following: Senior People Systems Analyst, HR Systems Analyst, HRIS Analyst, Dayforce Analyst, People Systems Specialist, HR Data Analyst, Senior HRIS Consultant, Workday/Dayforce Specialist, HR Technology Analyst, People Analytics Analyst, Systems and Data Analyst, HR Systems Consultant, Payroll Systems Analyst, etc.REF-
Jun 11, 2026
Full time
Hybrid - Nuneaton/Oxford £40,000-£49,000 per annum depending on experience, car/car allowance, plus 33 days holiday (including bank holidays), pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme About the Role You will be a pivotal technical anchor within our specialised People Systems team, working alongside fellow experts to drive global scalability and optimisation. This isn't about just maintaining the status quo; it's about utilising Dayforce and broader technology to propel the business forward. As part of this lean, high-aptitude team, you will bridge the gap between technical delivery and future-ready strategy, ensuring our global solutions are built for the long haul. As part of your key responsibilities you'll: Serve as one of the key technical leads for complex Dayforce troubleshooting and manage high-level vendor escalations Oversee the technical stability of the platform through rigorous testing of upgrades and patches, ensuring security and GDPR compliance Lead the end-to-end technical lifecycle of new Dayforce modules and business projects, from requirements gathering to deployment Proactively identify and implement system improvements, including the design of custom forms and workflows to enhance user experience Manage large-scale bulk data processes and ensure the system remains compliant with UK legislative updates for Tax, Pensions, and Auto-Enrolment Develop complex custom reports and dashboards and manage the technical health of system interfaces between Dayforce and external applications About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Dayforce System Configuration IT Support Experience Strong analytical skills, critical thinking abilities, and a passion for data Problem-solving and a solution-focused approach About Unipart We are a supply chain performance improvement partner. We Design, Make, Move, and Improve components in our customers' supply chains, keeping their operations and assets moving and working better, for longer. Through our commitment to continuously driving operational efficiencies, we improve performance - saving time, cost, and carbon. Our ambition is to be the driving force behind efficient, resilient, and sustainable supply chains. Equality, Diversity, and Inclusion We believe that a great workplace is one where you can bring your whole self to work. Our recruitment process is designed to be accessible, inclusive, and based entirely on merit. We define merit through a combination of technical skills and the core behaviours that help our people thrive at Unipart. We welcome applications from everyone, regardless of background or circumstances. We are committed to a policy of equal opportunity that exceeds our statutory obligations under the Equality Act 2010 and subsequent legislation. Whether it's your age, disability, neurodiversity, gender identity, family status, or any other characteristic that makes you 'you' - it is your talent and potential that we value most. Adjustments for you: We want you to perform at your best. If you require any reasonable adjustments or have specific accessibility needs at any stage of the application or interview process, please let us know. We are here to support you.You may have experience in the following: Senior People Systems Analyst, HR Systems Analyst, HRIS Analyst, Dayforce Analyst, People Systems Specialist, HR Data Analyst, Senior HRIS Consultant, Workday/Dayforce Specialist, HR Technology Analyst, People Analytics Analyst, Systems and Data Analyst, HR Systems Consultant, Payroll Systems Analyst, etc.REF-
Platform Support Analyst (Power BI / SQL) We are seeking a proactive and technically capable Platform Support Analyst to join the team and play a key role in the day-to-day support, stability and continuous operation of the companies platform environment. This role will act as the first point of contact for platform-related incidents, service requests and operational issues, ensuring effective coordination between Client Services, Operations teams and external engineering partners. The successful candidate will combine strong technical troubleshooting capability with data management and reporting expertise to support both operational delivery and wider business requirements. Key Responsibilities Provide day-to-day operational support for the platform, ensuring high levels of availability, stability and performance. Act as the primary contact for platform-related issues, investigating, troubleshooting and coordinating resolution activities. Liaise with Client Services, Operations and third-party engineering teams to ensure incidents and requests are managed effectively through to resolution. Monitor platform health, identify recurring issues and contribute to continuous service improvement initiatives. Support release activities, maintenance tasks and operational change processes where required. Perform ad hoc data imports and exports to support operational and client requirements. Extract, manipulate and validate data from multiple sources to support reporting, analysis and business processes. Develop and maintain reports and dashboards using Power BI. Write and optimise SQL queries for data extraction, analysis and troubleshooting activities. Ensure data integrity, accuracy and compliance with internal processes and standards. Maintain accurate documentation of support procedures, known issues and technical processes. Skills & Experience Required Previous experience in a Platform Support Analyst, Application Support Analyst, Technical Support or similar operational support role. Strong troubleshooting and incident management skills. Experience working with cross-functional teams and external technical partners. Strong SQL skills, including querying, data extraction and manipulation. Experience using Power BI for reporting and dashboard creation. Experience with data import/export tools and processes. Good understanding of data structures, validation and reconciliation processes. Ability to prioritise workload and manage multiple tasks in a fast-paced environment. Strong communication and stakeholder management skills. Excellent attention to detail and problem-solving capability. Desirable Skills Experience supporting SaaS or enterprise platforms. Familiarity with ticketing and service management tools. Exposure to ETL processes or data integration tools. Understanding of ITIL or service management best practices. Experience working within regulated or operationally critical environments.
Jun 10, 2026
Full time
Platform Support Analyst (Power BI / SQL) We are seeking a proactive and technically capable Platform Support Analyst to join the team and play a key role in the day-to-day support, stability and continuous operation of the companies platform environment. This role will act as the first point of contact for platform-related incidents, service requests and operational issues, ensuring effective coordination between Client Services, Operations teams and external engineering partners. The successful candidate will combine strong technical troubleshooting capability with data management and reporting expertise to support both operational delivery and wider business requirements. Key Responsibilities Provide day-to-day operational support for the platform, ensuring high levels of availability, stability and performance. Act as the primary contact for platform-related issues, investigating, troubleshooting and coordinating resolution activities. Liaise with Client Services, Operations and third-party engineering teams to ensure incidents and requests are managed effectively through to resolution. Monitor platform health, identify recurring issues and contribute to continuous service improvement initiatives. Support release activities, maintenance tasks and operational change processes where required. Perform ad hoc data imports and exports to support operational and client requirements. Extract, manipulate and validate data from multiple sources to support reporting, analysis and business processes. Develop and maintain reports and dashboards using Power BI. Write and optimise SQL queries for data extraction, analysis and troubleshooting activities. Ensure data integrity, accuracy and compliance with internal processes and standards. Maintain accurate documentation of support procedures, known issues and technical processes. Skills & Experience Required Previous experience in a Platform Support Analyst, Application Support Analyst, Technical Support or similar operational support role. Strong troubleshooting and incident management skills. Experience working with cross-functional teams and external technical partners. Strong SQL skills, including querying, data extraction and manipulation. Experience using Power BI for reporting and dashboard creation. Experience with data import/export tools and processes. Good understanding of data structures, validation and reconciliation processes. Ability to prioritise workload and manage multiple tasks in a fast-paced environment. Strong communication and stakeholder management skills. Excellent attention to detail and problem-solving capability. Desirable Skills Experience supporting SaaS or enterprise platforms. Familiarity with ticketing and service management tools. Exposure to ETL processes or data integration tools. Understanding of ITIL or service management best practices. Experience working within regulated or operationally critical environments.
Who We Are Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals - supporting 73 million patient visits in 116 countries. Today, more than ten million patient visits per month are powered by Heidi worldwide. Backed by nearly $100 million in funding, we're growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health. The Role We are hiring a commercially driven Mid-Market Customer Success Manager to own a portfolio of approximately 50 accounts and a £2.5M ARR book of business across UK mid-market healthcare organisations. This is a full-ownership commercial role. You will carry an ambitious quota covering NRR, renewal, and expansion, manage your own pipeline, forecast accurately, and work in close partnership with Account Executives to grow your book. You are not a support function - you are a revenue owner. The right person for this role has thrived in a high-volume, multi-product SaaS environment where they were expected to carry a real number, manage pipeline with rigour, and proactively position multiple SKUs to existing accounts. You are energised by working across a large portfolio simultaneously, you spot commercial signals early, and you know how to move an account from adoption to expansion without waiting to be asked. What you'll do Own your commercial pipeline Carry and forecast a renewal and expansion pipeline across your full portfolio. Hit your number. Build and maintain expansion hypotheses for every account - backed by usage depth, adoption maturity, and stakeholder readiness - and convert them into revenue. Position the full Heidi product suite proactively to existing accounts, identifying the right SKU fit and sequencing multi-product conversations with confidence. Partner closely with your aligned Account Executives on upsell and cross-sell: bring the account context, co-develop the commercial approach, and close together. Manage renewal processes end to end - from early risk identification through negotiation and signature - without defaulting to your AE for the hard conversations. Manage a high-volume portfolio with rigour Own approximately 50 accounts simultaneously. Operate with a clear prioritisation model that keeps at-risk accounts protected, healthy accounts growing, and no account left unattended. Maintain accurate account health data, forecasts, and pipeline in HubSpot. Your book should be readable by anyone on the team without a briefing from you. Build and execute account-specific success plans that map customer goals to measurable outcomes, reviewed at predictable cadences. Run high-quality QBRs that quantify value delivered, surface the next commercial opportunity, and create exec-level alignment. Drive adoption and outcomes Take accounts from pilot through full deployment, leading implementation coordination, training waves, and clinical workflow integration. Use usage data and adoption signals to intervene early - before a customer knows they have a problem. Translate data into clear, customer-ready narratives. Apply structured change management: training cadences, competency checks, and workflow reinforcement - to move clinicians from activation to habit. Work with Customer Success Associates where available, providing clear direction and maintaining full accountability for outcomes. Manage risk proactively Identify churn risk from leading indicators - usage drop, stakeholder change, disengagement, competitive noise - not from NPS surveys or lagging signals. Surface risk early internally with a clear diagnosis and a plan, not just a flag. Own recovery plans for at-risk accounts and execute them without waiting for escalation. Collaborate and contribute Maintain a tight, professional working relationship with your AE counterpart. Align on account strategy, share intelligence, and move in the same direction commercially. Advocate for customer needs internally with clarity, evidence, and prioritisation - not volume. Contribute to playbooks, commercial frameworks, and team knowledge that make the wider CS team sharper. What we're looking for Commercial track record in SaaS: 3-5+ years in a customer success or commercial account management role at a B2B SaaS company. You have carried a real quota, managed pipeline, and hit expansion and renewal targets in a multi-stakeholder environment. Multi-product fluency: Experience positioning and expanding across multiple SKUs within an existing customer base. You understand how to sequence a multi-product conversation and build the commercial case for each product. High-volume portfolio management: Comfortable owning a large book of accounts simultaneously without letting anything fall through the cracks. You have a system, and it works. Pipeline discipline: You forecast accurately, update your CRM without being asked, and can walk anyone through your book at any time. Pipeline hygiene is not an admin task for you - it is how you think. AE collaboration: You know how to work with a sales partner - sharing account intelligence, aligning on commercial approach, and closing together. You do not wait for the AE to initiate; you bring them in at the right moment. Proactive commercial instinct: You spot expansion signals before the customer asks for more. You build hypotheses, bring evidence, and move accounts forward without being prompted. Renewal ownership: You lead renewal conversations yourself, including the hard ones. You build value narratives from outcome data and can hold a commercial conversation without defaulting to your AE. Data literacy: You use usage and adoption data to make decisions, build customer narratives, and support commercial conversations. You do not need an analyst to tell you what is happening in your portfolio. Healthcare a meaningful advantage: Familiarity with clinical workflows, NHS or private healthcare operations, or health system procurement helps you ramp faster and earn credibility with clinical stakeholders sooner. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you should join Heidi Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Unmatched impact. Play a pivotal role at a critical growth moment - working on a product that delivers tangible, real-world value to clinicians and patients every day. Work alongside world-class talent. Join a team of operators and builders who've scaled unicorns. Your health, covered. Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi's stipend. Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility. Fertility support. £7,000 one-off payment, eligibility applies. Learning & development. £700 per year for courses, books, memberships, conferences and more. Home office budget. of £500 one-off to set up a workspace you actually want to work in. Recharge days. after major milestones and busy periods so you can reset and come back strong. Work from anywhere. for up to 4 weeks per year, wherever the world takes you. Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements. Flexibility that works. A hybrid environment, with 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences . click apply for full job details
Jun 10, 2026
Full time
Who We Are Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals - supporting 73 million patient visits in 116 countries. Today, more than ten million patient visits per month are powered by Heidi worldwide. Backed by nearly $100 million in funding, we're growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health. The Role We are hiring a commercially driven Mid-Market Customer Success Manager to own a portfolio of approximately 50 accounts and a £2.5M ARR book of business across UK mid-market healthcare organisations. This is a full-ownership commercial role. You will carry an ambitious quota covering NRR, renewal, and expansion, manage your own pipeline, forecast accurately, and work in close partnership with Account Executives to grow your book. You are not a support function - you are a revenue owner. The right person for this role has thrived in a high-volume, multi-product SaaS environment where they were expected to carry a real number, manage pipeline with rigour, and proactively position multiple SKUs to existing accounts. You are energised by working across a large portfolio simultaneously, you spot commercial signals early, and you know how to move an account from adoption to expansion without waiting to be asked. What you'll do Own your commercial pipeline Carry and forecast a renewal and expansion pipeline across your full portfolio. Hit your number. Build and maintain expansion hypotheses for every account - backed by usage depth, adoption maturity, and stakeholder readiness - and convert them into revenue. Position the full Heidi product suite proactively to existing accounts, identifying the right SKU fit and sequencing multi-product conversations with confidence. Partner closely with your aligned Account Executives on upsell and cross-sell: bring the account context, co-develop the commercial approach, and close together. Manage renewal processes end to end - from early risk identification through negotiation and signature - without defaulting to your AE for the hard conversations. Manage a high-volume portfolio with rigour Own approximately 50 accounts simultaneously. Operate with a clear prioritisation model that keeps at-risk accounts protected, healthy accounts growing, and no account left unattended. Maintain accurate account health data, forecasts, and pipeline in HubSpot. Your book should be readable by anyone on the team without a briefing from you. Build and execute account-specific success plans that map customer goals to measurable outcomes, reviewed at predictable cadences. Run high-quality QBRs that quantify value delivered, surface the next commercial opportunity, and create exec-level alignment. Drive adoption and outcomes Take accounts from pilot through full deployment, leading implementation coordination, training waves, and clinical workflow integration. Use usage data and adoption signals to intervene early - before a customer knows they have a problem. Translate data into clear, customer-ready narratives. Apply structured change management: training cadences, competency checks, and workflow reinforcement - to move clinicians from activation to habit. Work with Customer Success Associates where available, providing clear direction and maintaining full accountability for outcomes. Manage risk proactively Identify churn risk from leading indicators - usage drop, stakeholder change, disengagement, competitive noise - not from NPS surveys or lagging signals. Surface risk early internally with a clear diagnosis and a plan, not just a flag. Own recovery plans for at-risk accounts and execute them without waiting for escalation. Collaborate and contribute Maintain a tight, professional working relationship with your AE counterpart. Align on account strategy, share intelligence, and move in the same direction commercially. Advocate for customer needs internally with clarity, evidence, and prioritisation - not volume. Contribute to playbooks, commercial frameworks, and team knowledge that make the wider CS team sharper. What we're looking for Commercial track record in SaaS: 3-5+ years in a customer success or commercial account management role at a B2B SaaS company. You have carried a real quota, managed pipeline, and hit expansion and renewal targets in a multi-stakeholder environment. Multi-product fluency: Experience positioning and expanding across multiple SKUs within an existing customer base. You understand how to sequence a multi-product conversation and build the commercial case for each product. High-volume portfolio management: Comfortable owning a large book of accounts simultaneously without letting anything fall through the cracks. You have a system, and it works. Pipeline discipline: You forecast accurately, update your CRM without being asked, and can walk anyone through your book at any time. Pipeline hygiene is not an admin task for you - it is how you think. AE collaboration: You know how to work with a sales partner - sharing account intelligence, aligning on commercial approach, and closing together. You do not wait for the AE to initiate; you bring them in at the right moment. Proactive commercial instinct: You spot expansion signals before the customer asks for more. You build hypotheses, bring evidence, and move accounts forward without being prompted. Renewal ownership: You lead renewal conversations yourself, including the hard ones. You build value narratives from outcome data and can hold a commercial conversation without defaulting to your AE. Data literacy: You use usage and adoption data to make decisions, build customer narratives, and support commercial conversations. You do not need an analyst to tell you what is happening in your portfolio. Healthcare a meaningful advantage: Familiarity with clinical workflows, NHS or private healthcare operations, or health system procurement helps you ramp faster and earn credibility with clinical stakeholders sooner. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you should join Heidi Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Unmatched impact. Play a pivotal role at a critical growth moment - working on a product that delivers tangible, real-world value to clinicians and patients every day. Work alongside world-class talent. Join a team of operators and builders who've scaled unicorns. Your health, covered. Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi's stipend. Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility. Fertility support. £7,000 one-off payment, eligibility applies. Learning & development. £700 per year for courses, books, memberships, conferences and more. Home office budget. of £500 one-off to set up a workspace you actually want to work in. Recharge days. after major milestones and busy periods so you can reset and come back strong. Work from anywhere. for up to 4 weeks per year, wherever the world takes you. Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements. Flexibility that works. A hybrid environment, with 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences . click apply for full job details
Intelligence Analyst Are you passionate about uncovering insights from complex data through creative thinking? Would you like to play a vital role in intelligence analysis? This Analyst role offers a unique opportunity to develop your skills and make a tangible impact within a growing organisation. You will be instrumental in providing actionable intelligence, supporting strategic decision-making, and contributing to risk mitigation efforts. Intelligence Analyst Responsibilities This position will involve, but will not be limited to: Conducting detailed research and data analysis to support clients in understanding current intelligence issues and emerging risks. Monitoring online environments, including social media channels, to detect patterns, trends, and potential security concerns. Developing comprehensive reports and intelligence briefs to communicate findings clearly and effectively. Responding to new developments with innovative, flexible solutions while demonstrating adaptability in a fast-changing environment. Collaborating with internal teams to refine analytical methods and improve the accuracy and efficiency of reporting. Applying critical thinking to evaluate sources and assess the reliability of information, fostering insights that guide strategic decisions. Intelligence Analyst Rewards Competitive salary between £45,(Apply online only) and £60,(Apply online only), depending on experience. Full-time permanent role offering stability and career progression. Opportunities to work within a growing sector, with exposure to advanced analysis tools and techniques. Development-focused environment, with continuous learning encouraged and supported. The Company Our client is a leader in risk intelligence analysis and research, dedicated to supporting organisations in understanding complex issues and making informed decisions. They are committed to innovation, integrity, and delivering high-quality insights. The company values collaborative problem-solving and aims to build a skilled team focused on continuous development and analytical excellence. Intelligence Analyst Experience Essentials Proven experience or academic background in research, data analysis, or related fields. Familiarity with online information sources and social media monitoring. Proficiency in data analysis tools and software (e.g., Excel, SQL, or relevant platforms). Strong organisational skills with attention to detail and accuracy. Ability to think critically and creatively, approaching problems from multiple perspectives. Excellent written and verbal communication skills. Location This is a full-time permanent role based onsite in Oxford. The role offers excellent transport links and accessibility via public transportation. The company also supports flexible working arrangements to accommodate your needs. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. "INDBOOST" Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Jun 09, 2026
Full time
Intelligence Analyst Are you passionate about uncovering insights from complex data through creative thinking? Would you like to play a vital role in intelligence analysis? This Analyst role offers a unique opportunity to develop your skills and make a tangible impact within a growing organisation. You will be instrumental in providing actionable intelligence, supporting strategic decision-making, and contributing to risk mitigation efforts. Intelligence Analyst Responsibilities This position will involve, but will not be limited to: Conducting detailed research and data analysis to support clients in understanding current intelligence issues and emerging risks. Monitoring online environments, including social media channels, to detect patterns, trends, and potential security concerns. Developing comprehensive reports and intelligence briefs to communicate findings clearly and effectively. Responding to new developments with innovative, flexible solutions while demonstrating adaptability in a fast-changing environment. Collaborating with internal teams to refine analytical methods and improve the accuracy and efficiency of reporting. Applying critical thinking to evaluate sources and assess the reliability of information, fostering insights that guide strategic decisions. Intelligence Analyst Rewards Competitive salary between £45,(Apply online only) and £60,(Apply online only), depending on experience. Full-time permanent role offering stability and career progression. Opportunities to work within a growing sector, with exposure to advanced analysis tools and techniques. Development-focused environment, with continuous learning encouraged and supported. The Company Our client is a leader in risk intelligence analysis and research, dedicated to supporting organisations in understanding complex issues and making informed decisions. They are committed to innovation, integrity, and delivering high-quality insights. The company values collaborative problem-solving and aims to build a skilled team focused on continuous development and analytical excellence. Intelligence Analyst Experience Essentials Proven experience or academic background in research, data analysis, or related fields. Familiarity with online information sources and social media monitoring. Proficiency in data analysis tools and software (e.g., Excel, SQL, or relevant platforms). Strong organisational skills with attention to detail and accuracy. Ability to think critically and creatively, approaching problems from multiple perspectives. Excellent written and verbal communication skills. Location This is a full-time permanent role based onsite in Oxford. The role offers excellent transport links and accessibility via public transportation. The company also supports flexible working arrangements to accommodate your needs. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. "INDBOOST" Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Who We Are Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals - supporting 73 million patient visits in 116 countries. Today, more than ten million patient visits per month are powered by Heidi worldwide. Backed by nearly $100 million in funding, we're growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health. The Role We are hiring a commercially driven Mid-Market Customer Success Manager to own a portfolio of approximately 50 accounts and a £2.5M ARR book of business across UK mid-market healthcare organisations. This is a full-ownership commercial role. You will carry an ambitious quota covering NRR, renewal, and expansion, manage your own pipeline, forecast accurately, and work in close partnership with Account Executives to grow your book. You are not a support function - you are a revenue owner. The right person for this role has thrived in a high-volume, multi-product SaaS environment where they were expected to carry a real number, manage pipeline with rigour, and proactively position multiple SKUs to existing accounts. You are energised by working across a large portfolio simultaneously, you spot commercial signals early, and you know how to move an account from adoption to expansion without waiting to be asked. What you'll do Own your commercial pipeline Carry and forecast a renewal and expansion pipeline across your full portfolio. Hit your number. Build and maintain expansion hypotheses for every account - backed by usage depth, adoption maturity, and stakeholder readiness - and convert them into revenue. Position the full Heidi product suite proactively to existing accounts, identifying the right SKU fit and sequencing multi-product conversations with confidence. Partner closely with your aligned Account Executives on upsell and cross-sell: bring the account context, co-develop the commercial approach, and close together. Manage renewal processes end to end - from early risk identification through negotiation and signature - without defaulting to your AE for the hard conversations. Manage a high-volume portfolio with rigour Own approximately 50 accounts simultaneously. Operate with a clear prioritisation model that keeps at-risk accounts protected, healthy accounts growing, and no account left unattended. Maintain accurate account health data, forecasts, and pipeline in HubSpot. Your book should be readable by anyone on the team without a briefing from you. Build and execute account-specific success plans that map customer goals to measurable outcomes, reviewed at predictable cadences. Run high-quality QBRs that quantify value delivered, surface the next commercial opportunity, and create exec-level alignment. Drive adoption and outcomes Take accounts from pilot through full deployment, leading implementation coordination, training waves, and clinical workflow integration. Use usage data and adoption signals to intervene early - before a customer knows they have a problem. Translate data into clear, customer-ready narratives. Apply structured change management: training cadences, competency checks, and workflow reinforcement - to move clinicians from activation to habit. Work with Customer Success Associates where available, providing clear direction and maintaining full accountability for outcomes. Manage risk proactively Identify churn risk from leading indicators - usage drop, stakeholder change, disengagement, competitive noise - not from NPS surveys or lagging signals. Surface risk early internally with a clear diagnosis and a plan, not just a flag. Own recovery plans for at-risk accounts and execute them without waiting for escalation. Collaborate and contribute Maintain a tight, professional working relationship with your AE counterpart. Align on account strategy, share intelligence, and move in the same direction commercially. Advocate for customer needs internally with clarity, evidence, and prioritisation - not volume. Contribute to playbooks, commercial frameworks, and team knowledge that make the wider CS team sharper. What we're looking for Commercial track record in SaaS: 3-5+ years in a customer success or commercial account management role at a B2B SaaS company. You have carried a real quota, managed pipeline, and hit expansion and renewal targets in a multi-stakeholder environment. Multi-product fluency: Experience positioning and expanding across multiple SKUs within an existing customer base. You understand how to sequence a multi-product conversation and build the commercial case for each product. High-volume portfolio management: Comfortable owning a large book of accounts simultaneously without letting anything fall through the cracks. You have a system, and it works. Pipeline discipline: You forecast accurately, update your CRM without being asked, and can walk anyone through your book at any time. Pipeline hygiene is not an admin task for you - it is how you think. AE collaboration: You know how to work with a sales partner - sharing account intelligence, aligning on commercial approach, and closing together. You do not wait for the AE to initiate; you bring them in at the right moment. Proactive commercial instinct: You spot expansion signals before the customer asks for more. You build hypotheses, bring evidence, and move accounts forward without being prompted. Renewal ownership: You lead renewal conversations yourself, including the hard ones. You build value narratives from outcome data and can hold a commercial conversation without defaulting to your AE. Data literacy: You use usage and adoption data to make decisions, build customer narratives, and support commercial conversations. You do not need an analyst to tell you what is happening in your portfolio. Healthcare a meaningful advantage: Familiarity with clinical workflows, NHS or private healthcare operations, or health system procurement helps you ramp faster and earn credibility with clinical stakeholders sooner. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you should join Heidi Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Unmatched impact. Play a pivotal role at a critical growth moment - working on a product that delivers tangible, real-world value to clinicians and patients every day. Work alongside world-class talent. Join a team of operators and builders who've scaled unicorns. Your health, covered. Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi's stipend. Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility. Fertility support. £7,000 one-off payment, eligibility applies. Learning & development. £700 per year for courses, books, memberships, conferences and more. Home office budget. of £500 one-off to set up a workspace you actually want to work in. Recharge days. after major milestones and busy periods so you can reset and come back strong. Work from anywhere. for up to 4 weeks per year, wherever the world takes you. Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements. Flexibility that works. A hybrid environment, with 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences . click apply for full job details
Jun 09, 2026
Full time
Who We Are Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals - supporting 73 million patient visits in 116 countries. Today, more than ten million patient visits per month are powered by Heidi worldwide. Backed by nearly $100 million in funding, we're growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health. The Role We are hiring a commercially driven Mid-Market Customer Success Manager to own a portfolio of approximately 50 accounts and a £2.5M ARR book of business across UK mid-market healthcare organisations. This is a full-ownership commercial role. You will carry an ambitious quota covering NRR, renewal, and expansion, manage your own pipeline, forecast accurately, and work in close partnership with Account Executives to grow your book. You are not a support function - you are a revenue owner. The right person for this role has thrived in a high-volume, multi-product SaaS environment where they were expected to carry a real number, manage pipeline with rigour, and proactively position multiple SKUs to existing accounts. You are energised by working across a large portfolio simultaneously, you spot commercial signals early, and you know how to move an account from adoption to expansion without waiting to be asked. What you'll do Own your commercial pipeline Carry and forecast a renewal and expansion pipeline across your full portfolio. Hit your number. Build and maintain expansion hypotheses for every account - backed by usage depth, adoption maturity, and stakeholder readiness - and convert them into revenue. Position the full Heidi product suite proactively to existing accounts, identifying the right SKU fit and sequencing multi-product conversations with confidence. Partner closely with your aligned Account Executives on upsell and cross-sell: bring the account context, co-develop the commercial approach, and close together. Manage renewal processes end to end - from early risk identification through negotiation and signature - without defaulting to your AE for the hard conversations. Manage a high-volume portfolio with rigour Own approximately 50 accounts simultaneously. Operate with a clear prioritisation model that keeps at-risk accounts protected, healthy accounts growing, and no account left unattended. Maintain accurate account health data, forecasts, and pipeline in HubSpot. Your book should be readable by anyone on the team without a briefing from you. Build and execute account-specific success plans that map customer goals to measurable outcomes, reviewed at predictable cadences. Run high-quality QBRs that quantify value delivered, surface the next commercial opportunity, and create exec-level alignment. Drive adoption and outcomes Take accounts from pilot through full deployment, leading implementation coordination, training waves, and clinical workflow integration. Use usage data and adoption signals to intervene early - before a customer knows they have a problem. Translate data into clear, customer-ready narratives. Apply structured change management: training cadences, competency checks, and workflow reinforcement - to move clinicians from activation to habit. Work with Customer Success Associates where available, providing clear direction and maintaining full accountability for outcomes. Manage risk proactively Identify churn risk from leading indicators - usage drop, stakeholder change, disengagement, competitive noise - not from NPS surveys or lagging signals. Surface risk early internally with a clear diagnosis and a plan, not just a flag. Own recovery plans for at-risk accounts and execute them without waiting for escalation. Collaborate and contribute Maintain a tight, professional working relationship with your AE counterpart. Align on account strategy, share intelligence, and move in the same direction commercially. Advocate for customer needs internally with clarity, evidence, and prioritisation - not volume. Contribute to playbooks, commercial frameworks, and team knowledge that make the wider CS team sharper. What we're looking for Commercial track record in SaaS: 3-5+ years in a customer success or commercial account management role at a B2B SaaS company. You have carried a real quota, managed pipeline, and hit expansion and renewal targets in a multi-stakeholder environment. Multi-product fluency: Experience positioning and expanding across multiple SKUs within an existing customer base. You understand how to sequence a multi-product conversation and build the commercial case for each product. High-volume portfolio management: Comfortable owning a large book of accounts simultaneously without letting anything fall through the cracks. You have a system, and it works. Pipeline discipline: You forecast accurately, update your CRM without being asked, and can walk anyone through your book at any time. Pipeline hygiene is not an admin task for you - it is how you think. AE collaboration: You know how to work with a sales partner - sharing account intelligence, aligning on commercial approach, and closing together. You do not wait for the AE to initiate; you bring them in at the right moment. Proactive commercial instinct: You spot expansion signals before the customer asks for more. You build hypotheses, bring evidence, and move accounts forward without being prompted. Renewal ownership: You lead renewal conversations yourself, including the hard ones. You build value narratives from outcome data and can hold a commercial conversation without defaulting to your AE. Data literacy: You use usage and adoption data to make decisions, build customer narratives, and support commercial conversations. You do not need an analyst to tell you what is happening in your portfolio. Healthcare a meaningful advantage: Familiarity with clinical workflows, NHS or private healthcare operations, or health system procurement helps you ramp faster and earn credibility with clinical stakeholders sooner. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you should join Heidi Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Unmatched impact. Play a pivotal role at a critical growth moment - working on a product that delivers tangible, real-world value to clinicians and patients every day. Work alongside world-class talent. Join a team of operators and builders who've scaled unicorns. Your health, covered. Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi's stipend. Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility. Fertility support. £7,000 one-off payment, eligibility applies. Learning & development. £700 per year for courses, books, memberships, conferences and more. Home office budget. of £500 one-off to set up a workspace you actually want to work in. Recharge days. after major milestones and busy periods so you can reset and come back strong. Work from anywhere. for up to 4 weeks per year, wherever the world takes you. Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements. Flexibility that works. A hybrid environment, with 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences . click apply for full job details
We are seeking a proactive Infrastructure Analyst to support a busy on-site infrastructure team delivering projects and BAU support. You'll work across endpoint security, device rollouts and core infrastructure, helping maintain stability while contributing to key technology initiatives. Client Details This not-for-profit organisation is a well-established and respected entity within its sector. Description Support rollout and configuration of mobile device security policies using MDM tools Deploy and manage endpoint security controls, encryption and compliance policies Assist with large-scale printer rollout including installs, configuration and user comms Provide BAU infrastructure support across servers, networking and EUC Act as an escalation point for technical issues and incidents Work with project managers to deliver milestones on time Produce technical documentation, runbooks and knowledge articles Profile A successful Infrastructure Analyst should have: Proven experience within an infrastructure team across projects and BAU Hands-on experience with Intune, SCCM/MECM or similar MDM platforms Strong understanding of endpoint security and device compliance Experience supporting hardware rollouts at scale Good knowledge of Windows Server, Active Directory and networking Ability to manage multiple workstreams in a fast-paced environment Job Offer Competitive daily rate £425 and £450, paid in GBP. Temporary position with the opportunity to work in a respected not-for-profit organisation. Be part of a collaborative and professional technology team in London. Gain valuable experience in a meaningful and impactful industry. If you are an experienced Infrastructure Analyst based in London and eager to contribute to the not-for-profit sector, we encourage you to apply today.
Jun 09, 2026
Seasonal
We are seeking a proactive Infrastructure Analyst to support a busy on-site infrastructure team delivering projects and BAU support. You'll work across endpoint security, device rollouts and core infrastructure, helping maintain stability while contributing to key technology initiatives. Client Details This not-for-profit organisation is a well-established and respected entity within its sector. Description Support rollout and configuration of mobile device security policies using MDM tools Deploy and manage endpoint security controls, encryption and compliance policies Assist with large-scale printer rollout including installs, configuration and user comms Provide BAU infrastructure support across servers, networking and EUC Act as an escalation point for technical issues and incidents Work with project managers to deliver milestones on time Produce technical documentation, runbooks and knowledge articles Profile A successful Infrastructure Analyst should have: Proven experience within an infrastructure team across projects and BAU Hands-on experience with Intune, SCCM/MECM or similar MDM platforms Strong understanding of endpoint security and device compliance Experience supporting hardware rollouts at scale Good knowledge of Windows Server, Active Directory and networking Ability to manage multiple workstreams in a fast-paced environment Job Offer Competitive daily rate £425 and £450, paid in GBP. Temporary position with the opportunity to work in a respected not-for-profit organisation. Be part of a collaborative and professional technology team in London. Gain valuable experience in a meaningful and impactful industry. If you are an experienced Infrastructure Analyst based in London and eager to contribute to the not-for-profit sector, we encourage you to apply today.
Ivanti Administrator (Patching Analyst) Location: Warwickshire - Hybrid/Remote working options available (Candidates must be UK based) Duration: Min 6 months Rate: £500-550 Per Day (Inside IR35 via Umbrella) Our leading financial services client in the Midlands is seeking an experienced Ivanti Administrator to support and optimise their new enterprise patch management service. The role will focus on policy configuration, reporting, and analysing deployment data to drive service performance and reliability. Key Responsibilities: Support roll out of the Ivanti Neurons patch tool and delegate access to 3rd party vendors Configure and maintain Ivanti patching policies across the estate Develop and manage reports to support compliance, risk, and operational insights Analyse deployment data to identify trends, failures, and improvement opportunities Support the end-to-end patching service, ensuring high levels of compliance and stability Work with stakeholders to provide accurate, timely enterprise reporting Investigate patching issues and recommend remediation actions Skills & Experience: Strong hands-on experience with Ivanti (Neurons or equivalent) - ESSENTIAL Solid Windows OS knowledge (desktop & server) to troubleshoot patching behaviour Ability to interpret patch deployment data and identify trends or systemic issues Experience producing enterprise-level reporting and dashboards Strong analytical and problem-solving skills Experience working in large enterprise environments Familiarity with broader patching ecosystems (e.g., Qualys, Intune, SCCM) Understanding of IT service management processes If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Jun 06, 2026
Contractor
Ivanti Administrator (Patching Analyst) Location: Warwickshire - Hybrid/Remote working options available (Candidates must be UK based) Duration: Min 6 months Rate: £500-550 Per Day (Inside IR35 via Umbrella) Our leading financial services client in the Midlands is seeking an experienced Ivanti Administrator to support and optimise their new enterprise patch management service. The role will focus on policy configuration, reporting, and analysing deployment data to drive service performance and reliability. Key Responsibilities: Support roll out of the Ivanti Neurons patch tool and delegate access to 3rd party vendors Configure and maintain Ivanti patching policies across the estate Develop and manage reports to support compliance, risk, and operational insights Analyse deployment data to identify trends, failures, and improvement opportunities Support the end-to-end patching service, ensuring high levels of compliance and stability Work with stakeholders to provide accurate, timely enterprise reporting Investigate patching issues and recommend remediation actions Skills & Experience: Strong hands-on experience with Ivanti (Neurons or equivalent) - ESSENTIAL Solid Windows OS knowledge (desktop & server) to troubleshoot patching behaviour Ability to interpret patch deployment data and identify trends or systemic issues Experience producing enterprise-level reporting and dashboards Strong analytical and problem-solving skills Experience working in large enterprise environments Familiarity with broader patching ecosystems (e.g., Qualys, Intune, SCCM) Understanding of IT service management processes If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Salary: £43,090 - £46,500 Contract Type: Permanent Working Pattern: This post is available on a full-time, part-time or job-share basis, and flexible working hours can be accommodated. Location: Darlington The Resilience & Resolution team is hiring a policy adviser to support the team's work in identifying and managing emerging risks to the financial stability of the UK, and preparing and responding where risks crystalise. About the Team The Resilience & Resolution (R&R) team works at the heart of government, partnering with the Bank of England, financial regulators and departments across Whitehall to spot risks to the financial sector and lead the Treasury's response when issues arise. It's a fast-paced, high-profile team with regular exposure to senior officials and ministers. We're a friendly and inclusive team that genuinely prioritises wellbeing, supporting you to deliver while maintaining a healthy work/life balance. About the Job This is a varied and stretching role, offering the chance to work across a broad range of high-profile policy issues and build strong stakeholder relationships. Your work will directly support UK national security, reflecting HMT's role as Lead Government Department for the finance sector. In this role, you will: Provide expert advice on cyber security issues in the financial sector, shaping policy across HMT and wider government. You'll develop and own policy in areas such as cyber legislation, ransomware and artificial intelligence. Build and maintain strong relationships with key stakeholders across the Bank of England, regulators, national security partners and government departments to help deliver HMT's objectives. Represent HMT internationally, including at G7 Cyber Experts' Group workstreams, and lead engagement with key partners such as the Five Eyes to influence the global resilience agenda. Play an active role in responding to operational incidents, including cyber attacks, to help minimise impacts on the financial sector and consumers. The team's work is fast-moving and diverse - from designing policy, to running war-game exercises, to working with international partners. You'll also have regular opportunities to contribute to advice for senior officials and ministers, making this a great role for someone curious, proactive and keen to make an impact. About You We're looking for someone who can build strong relationships across teams and use those connections to move work forward. You'll be confident working with complex information, able to weigh up different options and clearly explain your recommendations. You'll also be comfortable delivering at pace, managing competing priorities and staying focused when demands shift. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Jun 05, 2026
Full time
Salary: £43,090 - £46,500 Contract Type: Permanent Working Pattern: This post is available on a full-time, part-time or job-share basis, and flexible working hours can be accommodated. Location: Darlington The Resilience & Resolution team is hiring a policy adviser to support the team's work in identifying and managing emerging risks to the financial stability of the UK, and preparing and responding where risks crystalise. About the Team The Resilience & Resolution (R&R) team works at the heart of government, partnering with the Bank of England, financial regulators and departments across Whitehall to spot risks to the financial sector and lead the Treasury's response when issues arise. It's a fast-paced, high-profile team with regular exposure to senior officials and ministers. We're a friendly and inclusive team that genuinely prioritises wellbeing, supporting you to deliver while maintaining a healthy work/life balance. About the Job This is a varied and stretching role, offering the chance to work across a broad range of high-profile policy issues and build strong stakeholder relationships. Your work will directly support UK national security, reflecting HMT's role as Lead Government Department for the finance sector. In this role, you will: Provide expert advice on cyber security issues in the financial sector, shaping policy across HMT and wider government. You'll develop and own policy in areas such as cyber legislation, ransomware and artificial intelligence. Build and maintain strong relationships with key stakeholders across the Bank of England, regulators, national security partners and government departments to help deliver HMT's objectives. Represent HMT internationally, including at G7 Cyber Experts' Group workstreams, and lead engagement with key partners such as the Five Eyes to influence the global resilience agenda. Play an active role in responding to operational incidents, including cyber attacks, to help minimise impacts on the financial sector and consumers. The team's work is fast-moving and diverse - from designing policy, to running war-game exercises, to working with international partners. You'll also have regular opportunities to contribute to advice for senior officials and ministers, making this a great role for someone curious, proactive and keen to make an impact. About You We're looking for someone who can build strong relationships across teams and use those connections to move work forward. You'll be confident working with complex information, able to weigh up different options and clearly explain your recommendations. You'll also be comfortable delivering at pace, managing competing priorities and staying focused when demands shift. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Want to join a company is a recognised innovation and technology leader, tackling highly complex challenges across multiple defence and aerospace domains? Join a business who deliver advanced systems and services to customers worldwide and is widely regarded as a trusted, high-performing organisation within its market! Important: All applicants must have current Security Clearance Working: 3 days onsite In this position, you will play a key role within the Project Management Office (PMO), providing financial assurance and supporting Project and Programme Managers in making informed business decisions. Key responsibilities include reviewing and approving expenses, ensuring accurate and timely client billing, and conducting variance analysis to help prevent cost overruns. You will also support forecasting activities and track project profitability throughout the lifecycle. You will work closely with a range of internal stakeholders, including Finance, Commercial teams, and senior leadership. This role offers excellent opportunities for career development while allowing you to contribute meaningfully to project delivery and overall business success. You'll be joining a collaborative and forward-thinking environment where project finance is central to decision-making. The role offers real ownership, visibility, and the opportunity to influence project direction from a financial perspective, while working alongside experienced professionals across both project and finance disciplines. Company Highlights: Join a globally recognised technology and defence leader, repeatedly awarded for innovation, patents and engineering excellence across aerospace, defence, space and cyber. An organisation trusted by governments worldwide, delivering mission-critical systems and recognised with Gold status by the UK Ministry of Defence for its support of the armed forces community. Be part of a business consistently ranked among the top innovators in the aerospace and defence sector, combining cutting-edge technology with long term programme stability, including high-profile contracts with government and allied partners worldwide. Explore the chance to work on cutting-edge, nationally significant projects with real-world impact, not theoretical R&D. A business, known for a strong culture of innovation, inclusion and long-term career development, backed by the scale and stability of a global industry leader. Key responsibilities: Monitor budgets and costs on a weekly basis, including labour and expenses, ensuring accurate time recording and variance analysis against forecasts Maintain accurate and up-to-date documentation, including client forecast trackers Support financial reporting, including assisting with quarterly Estimates at Completion (EACs) and validating contract balances Contribute to new business opportunities through financial modelling Oversee monthly invoicing processes, ensuring accurate client billing for project-related costs Submit forecasts to clients in line with agreed deadlines Essential Skills & Experience Strong organisational and time management skills Good understanding of budgeting, forecasting, and cost control Ability to thrive in fast-paced environments and manage multiple workstreams and priorities High attention to detail, ensuring accuracy and completeness in reporting Confident communicator, able to engage with stakeholders at all levels Ability to explain financial information clearly to non-finance audiences Proficiency in ERP systems (e.g. SAP) and advanced Excel skills Current Security Clearance Desirable Experience: Finance qualification desirable but not essential Even If you feel like you don't meet every requirement, we encourage you to reach out and apply.
Jun 04, 2026
Full time
Want to join a company is a recognised innovation and technology leader, tackling highly complex challenges across multiple defence and aerospace domains? Join a business who deliver advanced systems and services to customers worldwide and is widely regarded as a trusted, high-performing organisation within its market! Important: All applicants must have current Security Clearance Working: 3 days onsite In this position, you will play a key role within the Project Management Office (PMO), providing financial assurance and supporting Project and Programme Managers in making informed business decisions. Key responsibilities include reviewing and approving expenses, ensuring accurate and timely client billing, and conducting variance analysis to help prevent cost overruns. You will also support forecasting activities and track project profitability throughout the lifecycle. You will work closely with a range of internal stakeholders, including Finance, Commercial teams, and senior leadership. This role offers excellent opportunities for career development while allowing you to contribute meaningfully to project delivery and overall business success. You'll be joining a collaborative and forward-thinking environment where project finance is central to decision-making. The role offers real ownership, visibility, and the opportunity to influence project direction from a financial perspective, while working alongside experienced professionals across both project and finance disciplines. Company Highlights: Join a globally recognised technology and defence leader, repeatedly awarded for innovation, patents and engineering excellence across aerospace, defence, space and cyber. An organisation trusted by governments worldwide, delivering mission-critical systems and recognised with Gold status by the UK Ministry of Defence for its support of the armed forces community. Be part of a business consistently ranked among the top innovators in the aerospace and defence sector, combining cutting-edge technology with long term programme stability, including high-profile contracts with government and allied partners worldwide. Explore the chance to work on cutting-edge, nationally significant projects with real-world impact, not theoretical R&D. A business, known for a strong culture of innovation, inclusion and long-term career development, backed by the scale and stability of a global industry leader. Key responsibilities: Monitor budgets and costs on a weekly basis, including labour and expenses, ensuring accurate time recording and variance analysis against forecasts Maintain accurate and up-to-date documentation, including client forecast trackers Support financial reporting, including assisting with quarterly Estimates at Completion (EACs) and validating contract balances Contribute to new business opportunities through financial modelling Oversee monthly invoicing processes, ensuring accurate client billing for project-related costs Submit forecasts to clients in line with agreed deadlines Essential Skills & Experience Strong organisational and time management skills Good understanding of budgeting, forecasting, and cost control Ability to thrive in fast-paced environments and manage multiple workstreams and priorities High attention to detail, ensuring accuracy and completeness in reporting Confident communicator, able to engage with stakeholders at all levels Ability to explain financial information clearly to non-finance audiences Proficiency in ERP systems (e.g. SAP) and advanced Excel skills Current Security Clearance Desirable Experience: Finance qualification desirable but not essential Even If you feel like you don't meet every requirement, we encourage you to reach out and apply.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter. We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding team's healthcare system work better for everyone. What you'll do: As a Business Systems Analyst, you will be responsible for creating and delivering high quality system solutions for our applications, products and services across all technology functions. You consult with users and technology specialists to define business processes and the information systems for supporting those processes. Individuals in this role may perform analysis and serve as business liaisons to understand and refine business requirements. You provide technical support in developing systems that are cost effective and meet users' requirements. This function works to create systems that work together in a cohesive manner, enforcing standards and methods consistently across the enterprise. Roles may support both current system improvements and maintenance along with new system development. Travel: At least 50% travel is required between Ireland and UK sites international travel to the US may be required on exceptional basis. The individual must have a valid driver's license and access to a personal vehicle. There will be occasional weekend work to support clients Go Live. Primary Responsibilities: Applications training for customers Echo reporting configuration and training for customers Haemo, Cath Reporting and BCIS data entry configuration and training for customers Workflow customisation and design to hospital customers Support sales efforts for indirect sales including product demonstrations Work closely with customers to benchmark, design, plan and implement optimal Haemodynamic and Cardiac Clinical Reporting solutions Support the installation, servicing and repair of complex clinical equipment and systems Check and approve operational quality of system equipment prior to clinical use Instruct customers in the operation and maintenance of the system Serve as company liaison with customer on clinical and technical matters for assigned projects Resolve clinical/technical problems, analyse and evaluate issues that may occur during implementation Test, benchmark and verify that the implement system is error free and functional prior to delivery to the customer You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in. Required Qualifications: Minimum of an undergraduate degree in IT/Health Sciences or equivalent experience Proven clinical cardiology experience of NHS and/or HSE Proven experience in Haemo, Cath and ECG Proven experience in IT/Cardiology setting, with considerable experience of training individuals/groups within previous roles Demonstrable experience working in teams to deliver change projects resulting in clinically improved outcomes Demonstrated competency in MS Excel, Visio, PowerPoint Demonstrated excellent communication and listening skills with an ability to transform customer requirements into deliverable actions All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy. Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. 2026 UnitedHealth Group. All rights reserved.
Jun 02, 2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter. We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding team's healthcare system work better for everyone. What you'll do: As a Business Systems Analyst, you will be responsible for creating and delivering high quality system solutions for our applications, products and services across all technology functions. You consult with users and technology specialists to define business processes and the information systems for supporting those processes. Individuals in this role may perform analysis and serve as business liaisons to understand and refine business requirements. You provide technical support in developing systems that are cost effective and meet users' requirements. This function works to create systems that work together in a cohesive manner, enforcing standards and methods consistently across the enterprise. Roles may support both current system improvements and maintenance along with new system development. Travel: At least 50% travel is required between Ireland and UK sites international travel to the US may be required on exceptional basis. The individual must have a valid driver's license and access to a personal vehicle. There will be occasional weekend work to support clients Go Live. Primary Responsibilities: Applications training for customers Echo reporting configuration and training for customers Haemo, Cath Reporting and BCIS data entry configuration and training for customers Workflow customisation and design to hospital customers Support sales efforts for indirect sales including product demonstrations Work closely with customers to benchmark, design, plan and implement optimal Haemodynamic and Cardiac Clinical Reporting solutions Support the installation, servicing and repair of complex clinical equipment and systems Check and approve operational quality of system equipment prior to clinical use Instruct customers in the operation and maintenance of the system Serve as company liaison with customer on clinical and technical matters for assigned projects Resolve clinical/technical problems, analyse and evaluate issues that may occur during implementation Test, benchmark and verify that the implement system is error free and functional prior to delivery to the customer You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in. Required Qualifications: Minimum of an undergraduate degree in IT/Health Sciences or equivalent experience Proven clinical cardiology experience of NHS and/or HSE Proven experience in Haemo, Cath and ECG Proven experience in IT/Cardiology setting, with considerable experience of training individuals/groups within previous roles Demonstrable experience working in teams to deliver change projects resulting in clinically improved outcomes Demonstrated competency in MS Excel, Visio, PowerPoint Demonstrated excellent communication and listening skills with an ability to transform customer requirements into deliverable actions All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy. Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. 2026 UnitedHealth Group. All rights reserved.
This is a hands-on, senior role focused on Workday HCM, Recruiting and Reporting , working in a complex, high-visibility environment where the system is genuinely business-critical. Key details at a glance Role: Senior Workday HCM Analyst Location: Swindon - hybrid, with ad hoc on-site meetings and a UK-wide team Contract: pending to 31 March 2027 Day rate: Approx. 600-650 (umbrella, inside IR35) Clearance: BPSS Environment: Public sector / highly governed, BAU and transformation What you would be doing Delivering enhancements across Workday HCM: configuration, reporting and business process optimisation Owning and supporting Workday Recruiting (requisitions, candidate workflows, offer management) Building and maintaining reports, dashboards and analytics to give HR and Talent real insight Leading workshops, gathering requirements and translating them into robust technical designs Managing and prioritising BAU tickets, enhancements and system changes Supporting Workday releases, impact assessments and feature enablement Ensuring alignment with governance, security and compliance standards (including GDPR) Guiding and mentoring HR and IT stakeholders, and promoting best practice across the platform What they are looking for 5+ years' Workday experience with strong expertise in Workday HCM Proven, hands-on experience with Workday Recruiting and reporting Solid understanding of configuration, security and/or integrations Evidence of business process optimisation and BAU support in a governed environment Experience working in Agile/Scrum, with strong stakeholder engagement skills Workday HCM Certification is essential; Workday Recruiting certification is a strong plus Nice to have Workday Prism Analytics Additional modules such as Compensation, Absence, Payroll or Finance Experience with Workday integrations (job boards, background checks, etc.) Public sector / highly regulated environment experience Consulting background Why this could interest you Opportunity to shape and improve a critical Workday platform in a respected public sector organisation Blend of BAU stability with ongoing transformation and system evolution Flexible hybrid model with a UK-wide team High level of ownership and influence over how Workday is leveraged across HR and Recruitment
Jun 01, 2026
Contractor
This is a hands-on, senior role focused on Workday HCM, Recruiting and Reporting , working in a complex, high-visibility environment where the system is genuinely business-critical. Key details at a glance Role: Senior Workday HCM Analyst Location: Swindon - hybrid, with ad hoc on-site meetings and a UK-wide team Contract: pending to 31 March 2027 Day rate: Approx. 600-650 (umbrella, inside IR35) Clearance: BPSS Environment: Public sector / highly governed, BAU and transformation What you would be doing Delivering enhancements across Workday HCM: configuration, reporting and business process optimisation Owning and supporting Workday Recruiting (requisitions, candidate workflows, offer management) Building and maintaining reports, dashboards and analytics to give HR and Talent real insight Leading workshops, gathering requirements and translating them into robust technical designs Managing and prioritising BAU tickets, enhancements and system changes Supporting Workday releases, impact assessments and feature enablement Ensuring alignment with governance, security and compliance standards (including GDPR) Guiding and mentoring HR and IT stakeholders, and promoting best practice across the platform What they are looking for 5+ years' Workday experience with strong expertise in Workday HCM Proven, hands-on experience with Workday Recruiting and reporting Solid understanding of configuration, security and/or integrations Evidence of business process optimisation and BAU support in a governed environment Experience working in Agile/Scrum, with strong stakeholder engagement skills Workday HCM Certification is essential; Workday Recruiting certification is a strong plus Nice to have Workday Prism Analytics Additional modules such as Compensation, Absence, Payroll or Finance Experience with Workday integrations (job boards, background checks, etc.) Public sector / highly regulated environment experience Consulting background Why this could interest you Opportunity to shape and improve a critical Workday platform in a respected public sector organisation Blend of BAU stability with ongoing transformation and system evolution Flexible hybrid model with a UK-wide team High level of ownership and influence over how Workday is leveraged across HR and Recruitment
Ivanti Administrator (Patching Analyst) Location: Warwickshire - Hybrid/Remote working options available (Candidates must be UK based) Duration: Min 6 months Rate: £500-550 Per Day (Inside IR35 via Umbrella) Our leading financial services client in the Midlands is seeking an experienced Ivanti Administrator to support and optimise their new enterprise patch management service. The role will focus on policy configuration, reporting, and analysing deployment data to drive service performance and reliability. Key Responsibilities: Support roll out of the Ivanti Neurons patch tool and delegate access to 3rd party vendors Configure and maintain Ivanti patching policies across the estate Develop and manage reports to support compliance, risk, and operational insights Analyse deployment data to identify trends, failures, and improvement opportunities Support the end-to-end patching service, ensuring high levels of compliance and stability Work with stakeholders to provide accurate, timely enterprise reporting Investigate patching issues and recommend remediation actions Skills & Experience: Strong hands-on experience with Ivanti (Neurons or equivalent) - ESSENTIAL Solid Windows OS knowledge (desktop & server) to troubleshoot patching behaviour Ability to interpret patch deployment data and identify trends or systemic issues Experience producing enterprise-level reporting and dashboards Strong analytical and problem-solving skills Experience working in large enterprise environments Familiarity with broader patching ecosystems (e.g., Qualys, Intune, SCCM) Understanding of IT service management processes If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Jun 01, 2026
Contractor
Ivanti Administrator (Patching Analyst) Location: Warwickshire - Hybrid/Remote working options available (Candidates must be UK based) Duration: Min 6 months Rate: £500-550 Per Day (Inside IR35 via Umbrella) Our leading financial services client in the Midlands is seeking an experienced Ivanti Administrator to support and optimise their new enterprise patch management service. The role will focus on policy configuration, reporting, and analysing deployment data to drive service performance and reliability. Key Responsibilities: Support roll out of the Ivanti Neurons patch tool and delegate access to 3rd party vendors Configure and maintain Ivanti patching policies across the estate Develop and manage reports to support compliance, risk, and operational insights Analyse deployment data to identify trends, failures, and improvement opportunities Support the end-to-end patching service, ensuring high levels of compliance and stability Work with stakeholders to provide accurate, timely enterprise reporting Investigate patching issues and recommend remediation actions Skills & Experience: Strong hands-on experience with Ivanti (Neurons or equivalent) - ESSENTIAL Solid Windows OS knowledge (desktop & server) to troubleshoot patching behaviour Ability to interpret patch deployment data and identify trends or systemic issues Experience producing enterprise-level reporting and dashboards Strong analytical and problem-solving skills Experience working in large enterprise environments Familiarity with broader patching ecosystems (e.g., Qualys, Intune, SCCM) Understanding of IT service management processes If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Senior SOC Engineer - Microsoft Security We're looking for a senior SOC engineer to lead the design, delivery, and evolution of Microsoft-based security platforms within a fast-paced MSSP environment. This role combines hands-on engineering, customer engagement, and technical leadership to deliver high-quality, scalable security services. The Role You will take ownership of SOC-aligned platform engineering across the full lifecycle-from customer onboarding and solution design through to optimisation, maintenance, and continual improvement. You'll work closely with internal teams and customers to ensure security platforms are resilient, efficient, and aligned to evolving threat landscapes. A key part of the role is leading complex deployments and providing technical direction across SIEM, EDR, SOAR, and supporting technologies. You'll oversee platform health through proactive lifecycle management, including patching, upgrades, and service transitions, while driving improvements in detection, automation, and performance. You'll also act as a senior escalation point, mentoring engineers and helping to build capability across the team. Alongside delivery, you'll contribute to pre-sales activities, shaping solutions and supporting bids, demos, and customer discussions. Key Responsibilities Lead the design and implementation of SOC security platforms across customer environments Own end-to-end delivery, including onboarding, configuration, optimisation, and handover Manage platform lifecycle activities to maintain performance, stability, and operational readiness Drive continual improvement through enhancements to detection, automation, and scalability Act as a senior technical escalation point and mentor for the engineering team Maintain high-quality documentation, standards, and repeatable delivery practices Support pre-sales and stakeholder engagement with technical insight and solution design Core Experience & Skills You'll bring strong experience working in SOC or security engineering environments, with deep expertise in Microsoft security technologies and platform engineering. Strong hands-on experience with Microsoft Sentinel, Defender XDR, and Azure security services Proven ability to design and operate SIEM, EDR, SOAR, and log management solutions at scale Expertise in KQL for detection engineering, tuning, and performance optimisation Experience building and maintaining automation using Logic Apps and related tooling Solid understanding of telemetry pipelines, integration patterns, and security architecture Familiarity with frameworks such as MITRE ATT&CK and modern detection practices Strong troubleshooting and problem-solving skills across complex, integrated environments Experience in MSSP environments and working across multi-tenant platforms is highly desirable, particularly where you've contributed to service development, standardisation, and platform evolution. How You Work You're a confident communicator who can translate complex technical concepts into clear, actionable insights for both technical and non-technical audiences. You're comfortable leading engineering delivery, making decisions under pressure, and balancing customer needs with operational constraints. You thrive in collaborative environments, working closely with SOC analysts, detection engineers, sales teams, and optimisation specialists to deliver effective security outcomes. You also take an active role in mentoring others, supporting continuous learning and capability growth within the team. Additional Information You may be required to obtain UK security clearance (NPPV/SC) Some travel may be required for customer engagement and collaboration Growth & Development You'll be part of a team that values continuous development, with opportunities to progress into architectural, strategic, or leadership roles. Ongoing development is supported through certifications, complex project work, and involvement in shaping future SOC capabilities.
Jun 01, 2026
Full time
Senior SOC Engineer - Microsoft Security We're looking for a senior SOC engineer to lead the design, delivery, and evolution of Microsoft-based security platforms within a fast-paced MSSP environment. This role combines hands-on engineering, customer engagement, and technical leadership to deliver high-quality, scalable security services. The Role You will take ownership of SOC-aligned platform engineering across the full lifecycle-from customer onboarding and solution design through to optimisation, maintenance, and continual improvement. You'll work closely with internal teams and customers to ensure security platforms are resilient, efficient, and aligned to evolving threat landscapes. A key part of the role is leading complex deployments and providing technical direction across SIEM, EDR, SOAR, and supporting technologies. You'll oversee platform health through proactive lifecycle management, including patching, upgrades, and service transitions, while driving improvements in detection, automation, and performance. You'll also act as a senior escalation point, mentoring engineers and helping to build capability across the team. Alongside delivery, you'll contribute to pre-sales activities, shaping solutions and supporting bids, demos, and customer discussions. Key Responsibilities Lead the design and implementation of SOC security platforms across customer environments Own end-to-end delivery, including onboarding, configuration, optimisation, and handover Manage platform lifecycle activities to maintain performance, stability, and operational readiness Drive continual improvement through enhancements to detection, automation, and scalability Act as a senior technical escalation point and mentor for the engineering team Maintain high-quality documentation, standards, and repeatable delivery practices Support pre-sales and stakeholder engagement with technical insight and solution design Core Experience & Skills You'll bring strong experience working in SOC or security engineering environments, with deep expertise in Microsoft security technologies and platform engineering. Strong hands-on experience with Microsoft Sentinel, Defender XDR, and Azure security services Proven ability to design and operate SIEM, EDR, SOAR, and log management solutions at scale Expertise in KQL for detection engineering, tuning, and performance optimisation Experience building and maintaining automation using Logic Apps and related tooling Solid understanding of telemetry pipelines, integration patterns, and security architecture Familiarity with frameworks such as MITRE ATT&CK and modern detection practices Strong troubleshooting and problem-solving skills across complex, integrated environments Experience in MSSP environments and working across multi-tenant platforms is highly desirable, particularly where you've contributed to service development, standardisation, and platform evolution. How You Work You're a confident communicator who can translate complex technical concepts into clear, actionable insights for both technical and non-technical audiences. You're comfortable leading engineering delivery, making decisions under pressure, and balancing customer needs with operational constraints. You thrive in collaborative environments, working closely with SOC analysts, detection engineers, sales teams, and optimisation specialists to deliver effective security outcomes. You also take an active role in mentoring others, supporting continuous learning and capability growth within the team. Additional Information You may be required to obtain UK security clearance (NPPV/SC) Some travel may be required for customer engagement and collaboration Growth & Development You'll be part of a team that values continuous development, with opportunities to progress into architectural, strategic, or leadership roles. Ongoing development is supported through certifications, complex project work, and involvement in shaping future SOC capabilities.
QC Officer - Analytical Chemistry SRG are delighted to be supporting a successful and growing organisation in the Central Belt of Scotland with the recruitment of a QC Analyst to join their analytical laboratory team. This is an excellent opportunity for someone with strong analytical chemistry experience gained in an industry-based GMP environment who is looking to take the next step in a hands-on quality control role. About the Opportunity Working as part of a busy QC laboratory, you will play a key role in supporting analytical testing activities across a range of materials and products. The position is well suited to a candidate who is confident using analytical instrumentation, particularly HPLC with Empower software, and who understands the importance of quality, compliance and high laboratory standards in a regulated environment. Key Responsibilities Perform a wide range of analytical chemistry testing within a GMP-regulated QC laboratory environment Operate analytical instrumentation with a particular focus on HPLC using Empower software Carry out testing using techniques such as HPLC, UV spectrophotometry and FTIR Complete compendial testing including osmolality, pH, appearance, conductivity, density and sub-visible particulate testing Support excipient testing, including compendial identification testing, as part of routine laboratory activities Undertake additional laboratory testing such as loss on drying and CCIT where required Review, record and trend analytical data in accordance with GMP requirements and internal procedures Assist with method transfer, validation, stability studies and laboratory investigations as needed Maintain excellent laboratory housekeeping standards, including stock management, reagent preparation, cleaning and waste disposal Ensure all documentation and laboratory activities are completed accurately and compliantly To succeed in this role, you will bring proven analytical chemistry experience from an industry setting and a practical, hands-on approach to laboratory work. Candidate Requirements Previous experience in an analytical chemistry or QC laboratory role within industry is essential Hands-on experience of HPLC with Empower software is strongly preferred Experience with some or all of the following techniques would be highly advantageous: HPLC, UV spectrophotometry, FTIR, compendial testing, excipient testing, loss on drying and CCIT A good understanding of GMP, laboratory compliance and quality documentation Practical awareness of day-to-day laboratory operations, including housekeeping, stock control, reagent preparation, waste disposal and cleaning A proactive and organised approach, with the ability to work effectively as part of a laboratory team This is a great opportunity to join a well-established and expanding organisation where you can further develop your analytical laboratory career in a supportive and quality-focused environment. If you have the relevant analytical chemistry experience and are looking for your next opportunity in a GMP laboratory environment, we would be pleased to hear from you. Please apply online or contact Emma for further information. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
May 31, 2026
Full time
QC Officer - Analytical Chemistry SRG are delighted to be supporting a successful and growing organisation in the Central Belt of Scotland with the recruitment of a QC Analyst to join their analytical laboratory team. This is an excellent opportunity for someone with strong analytical chemistry experience gained in an industry-based GMP environment who is looking to take the next step in a hands-on quality control role. About the Opportunity Working as part of a busy QC laboratory, you will play a key role in supporting analytical testing activities across a range of materials and products. The position is well suited to a candidate who is confident using analytical instrumentation, particularly HPLC with Empower software, and who understands the importance of quality, compliance and high laboratory standards in a regulated environment. Key Responsibilities Perform a wide range of analytical chemistry testing within a GMP-regulated QC laboratory environment Operate analytical instrumentation with a particular focus on HPLC using Empower software Carry out testing using techniques such as HPLC, UV spectrophotometry and FTIR Complete compendial testing including osmolality, pH, appearance, conductivity, density and sub-visible particulate testing Support excipient testing, including compendial identification testing, as part of routine laboratory activities Undertake additional laboratory testing such as loss on drying and CCIT where required Review, record and trend analytical data in accordance with GMP requirements and internal procedures Assist with method transfer, validation, stability studies and laboratory investigations as needed Maintain excellent laboratory housekeeping standards, including stock management, reagent preparation, cleaning and waste disposal Ensure all documentation and laboratory activities are completed accurately and compliantly To succeed in this role, you will bring proven analytical chemistry experience from an industry setting and a practical, hands-on approach to laboratory work. Candidate Requirements Previous experience in an analytical chemistry or QC laboratory role within industry is essential Hands-on experience of HPLC with Empower software is strongly preferred Experience with some or all of the following techniques would be highly advantageous: HPLC, UV spectrophotometry, FTIR, compendial testing, excipient testing, loss on drying and CCIT A good understanding of GMP, laboratory compliance and quality documentation Practical awareness of day-to-day laboratory operations, including housekeeping, stock control, reagent preparation, waste disposal and cleaning A proactive and organised approach, with the ability to work effectively as part of a laboratory team This is a great opportunity to join a well-established and expanding organisation where you can further develop your analytical laboratory career in a supportive and quality-focused environment. If you have the relevant analytical chemistry experience and are looking for your next opportunity in a GMP laboratory environment, we would be pleased to hear from you. Please apply online or contact Emma for further information. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Laboratory Analyst (Analytical Development) Terumo BCT is a global leader in blood management, blood safety, therapeutic apheresis, cell therapy and cell collections. We invite you to join Terumo BCT in Larne as a Lab Analyst (Analytical Development). The successful candidate will execute testing according to analytical methods and ensure all laboratory equipment is calibrated and maintained. They will conform to Terumo BCT Ltd. Policies and follow procedures in a Good Manufacturing Practice (GMP) environment. Key Responsibilities Performing laboratory analysis based on documented analytical methods and procedures. Analysis to the appropriate test specification of raw materials, finished goods and any other routine and non-routine analysis as required. Participate in process validation work linked to routine manufacture of pharmaceuticals. Carry out routine internal calibration activities of laboratory equipment and ensure that all such equipment is maintained in good working order. Contribute and participate in ongoing continuous improvement initiatives. Perform additional investigations for out-of-specification (OOS) samples and related non-conformances. Assist in meeting ongoing metric-driven goals and KPIs. Maintain neat and accurate analysis records. Organise and prioritise own workload to meet deadlines. Support H&S and COSHH tasks as and when required. Participate in periodic reference standard and chemical stock checks. Undertake analytical training courses, where necessary, to develop key skills deemed critical to business needs. Assist in the training of other associates as required. Qualifications and Experience Higher level qualification (e.g. HND or degree) in a discipline highly relevant to testing in QC chemistry laboratory (e.g. chemistry, pharmaceutical analysis). Previous experience of working in a laboratory. Previous experience of executing analytical testing in a GMP or ISO 17025 environment. Demonstrable professional experience (time in industry) of cGMP. Demonstrable professional experience (time in industry) of use/maintenance/calibration of HPLC, UV. Demonstrable professional experience (time in industry) of working to ICH quality guidelines for stability and validation (ICH Q1 and ICH Q2). Submit your CV via our Terumo BCT career's portal mySource before closing at 5:00 pm on Wednesday, 10 June 2026. You must clearly demonstrate in your CV/application how you meet the required criteria or you may not be shortlisted. Join us in driving progress and supporting patients locally and across the globe every day by contributing to society through healthcare. Applicants must be eligible to work in the UK without the need for employer sponsorship. We cannot provide visa sponsorship for this position. Candidates who have applied for this position within the last 6 months need not reapply.
May 31, 2026
Full time
Laboratory Analyst (Analytical Development) Terumo BCT is a global leader in blood management, blood safety, therapeutic apheresis, cell therapy and cell collections. We invite you to join Terumo BCT in Larne as a Lab Analyst (Analytical Development). The successful candidate will execute testing according to analytical methods and ensure all laboratory equipment is calibrated and maintained. They will conform to Terumo BCT Ltd. Policies and follow procedures in a Good Manufacturing Practice (GMP) environment. Key Responsibilities Performing laboratory analysis based on documented analytical methods and procedures. Analysis to the appropriate test specification of raw materials, finished goods and any other routine and non-routine analysis as required. Participate in process validation work linked to routine manufacture of pharmaceuticals. Carry out routine internal calibration activities of laboratory equipment and ensure that all such equipment is maintained in good working order. Contribute and participate in ongoing continuous improvement initiatives. Perform additional investigations for out-of-specification (OOS) samples and related non-conformances. Assist in meeting ongoing metric-driven goals and KPIs. Maintain neat and accurate analysis records. Organise and prioritise own workload to meet deadlines. Support H&S and COSHH tasks as and when required. Participate in periodic reference standard and chemical stock checks. Undertake analytical training courses, where necessary, to develop key skills deemed critical to business needs. Assist in the training of other associates as required. Qualifications and Experience Higher level qualification (e.g. HND or degree) in a discipline highly relevant to testing in QC chemistry laboratory (e.g. chemistry, pharmaceutical analysis). Previous experience of working in a laboratory. Previous experience of executing analytical testing in a GMP or ISO 17025 environment. Demonstrable professional experience (time in industry) of cGMP. Demonstrable professional experience (time in industry) of use/maintenance/calibration of HPLC, UV. Demonstrable professional experience (time in industry) of working to ICH quality guidelines for stability and validation (ICH Q1 and ICH Q2). Submit your CV via our Terumo BCT career's portal mySource before closing at 5:00 pm on Wednesday, 10 June 2026. You must clearly demonstrate in your CV/application how you meet the required criteria or you may not be shortlisted. Join us in driving progress and supporting patients locally and across the globe every day by contributing to society through healthcare. Applicants must be eligible to work in the UK without the need for employer sponsorship. We cannot provide visa sponsorship for this position. Candidates who have applied for this position within the last 6 months need not reapply.
Revelwood, a global leading FP&A consultancy, is looking for a Workday Adaptive Planning Senior Consultant. Revelwood is looking for a full time, experienced Workday Adaptive Planning Senior Consultant to join our growing UK services team. We're seeking proactive leaders who understand the financial planning and reporting process and demonstrate strong self management, organisational, written, and verbal communication skills. If you thrive on solving complex business challenges and want to contribute to and help shape the ambitious growth plans of a global partner, this role is for you. As a Senior Consultant on our Workday Adaptive Planning team, you will: Lead Workday Adaptive Planning implementation/customization projects Partner with customers to deliver transformational improvements to their planning, reporting and decision making processes Interact with and influence various levels of client personnel, from analysts to CFOs Provide industry and/or technology expertise to clients and Revelwood project teams Provide design advice and guidance throughout the project lifecycle Lead product demonstrations as part of our pre sales team Contribute to the development of methodologies, approaches and models relevant to Revelwood's Professional Services organization Lead and mentor others in the consulting organization Qualifications and experience we are looking for: Minimum of 3 years of experience working with Workday Adaptive Planning technology in both a design and development capacity Minimum of 2 years experience managing project teams Minimum of 3 years experience in FP&A, Commercial Finance or similar roles Experience in building and improving financial and operational planning models Experienced in solving complex business problems and hands on process improvement Experienced in leading design sessions and commanding a room Strong interpersonal communication skills Ability to work in a team environment for some tasks while being a self starter and working independently for others Strong analytical and problem solving skills Ability to handle and prioritise multiple, simultaneous tasks UK based with appropriate UK work permits Why Revelwood? Our team describes it as working at a startup-with the stability of a company that's been thriving for over 30 years. You'll have significant growth potential, the opportunity to make a meaningful impact, and the chance to be part of an exciting period of expansion. At Revelwood, our ability to speak business first has been the foundation for building lasting and successful relationships with our customers over hundreds of projects. We take the time to understand our customers' challenges and business priorities before working with them to deliver technology based solutions which are successfully embraced across their business. To make this possible, we look for consultants who are able to combine business experience and technical expertise and who are always ready to challenge the status quo to find new and better ways for customers to perform their planning, reporting and decision making. One last thing: Our culture and core values are central to everything we do. Visit our website at to read them-make sure they resonate with you before applying. Are you our next Revelwoodian? If you're driven, motivated, and ready to join a dynamic and collaborative team, we'd love to hear from you.
May 31, 2026
Full time
Revelwood, a global leading FP&A consultancy, is looking for a Workday Adaptive Planning Senior Consultant. Revelwood is looking for a full time, experienced Workday Adaptive Planning Senior Consultant to join our growing UK services team. We're seeking proactive leaders who understand the financial planning and reporting process and demonstrate strong self management, organisational, written, and verbal communication skills. If you thrive on solving complex business challenges and want to contribute to and help shape the ambitious growth plans of a global partner, this role is for you. As a Senior Consultant on our Workday Adaptive Planning team, you will: Lead Workday Adaptive Planning implementation/customization projects Partner with customers to deliver transformational improvements to their planning, reporting and decision making processes Interact with and influence various levels of client personnel, from analysts to CFOs Provide industry and/or technology expertise to clients and Revelwood project teams Provide design advice and guidance throughout the project lifecycle Lead product demonstrations as part of our pre sales team Contribute to the development of methodologies, approaches and models relevant to Revelwood's Professional Services organization Lead and mentor others in the consulting organization Qualifications and experience we are looking for: Minimum of 3 years of experience working with Workday Adaptive Planning technology in both a design and development capacity Minimum of 2 years experience managing project teams Minimum of 3 years experience in FP&A, Commercial Finance or similar roles Experience in building and improving financial and operational planning models Experienced in solving complex business problems and hands on process improvement Experienced in leading design sessions and commanding a room Strong interpersonal communication skills Ability to work in a team environment for some tasks while being a self starter and working independently for others Strong analytical and problem solving skills Ability to handle and prioritise multiple, simultaneous tasks UK based with appropriate UK work permits Why Revelwood? Our team describes it as working at a startup-with the stability of a company that's been thriving for over 30 years. You'll have significant growth potential, the opportunity to make a meaningful impact, and the chance to be part of an exciting period of expansion. At Revelwood, our ability to speak business first has been the foundation for building lasting and successful relationships with our customers over hundreds of projects. We take the time to understand our customers' challenges and business priorities before working with them to deliver technology based solutions which are successfully embraced across their business. To make this possible, we look for consultants who are able to combine business experience and technical expertise and who are always ready to challenge the status quo to find new and better ways for customers to perform their planning, reporting and decision making. One last thing: Our culture and core values are central to everything we do. Visit our website at to read them-make sure they resonate with you before applying. Are you our next Revelwoodian? If you're driven, motivated, and ready to join a dynamic and collaborative team, we'd love to hear from you.
Job Role: Security Officer Working Hours: 5 on 3 off shift pattern, average 42 hours per week Pay:£13.45 per hour Location:Fareham Shopping Centre, PO16 0PQ Reporting to:Operations Manager Overview An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based at Fareham Shopping Centre. As a Security Officer, you will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secure environment for all visitors and staff.You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential. The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided. Duties include: Protecting the client's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and site-specific procedures Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents Completing reports by recording observations, information, occurrences, and surveillance activities Maintaining organisation's stability and reputation by complying with legal requirements Contributing to team effort by accomplishing related results as needed Acting as a first line support to customers and visitors on the site, providing a professional and friendly service Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action Maintaining professional conduct at all times Requirements Full 5-year employment checkable history Valid frontline SIA licence DS or SG Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Benefits Access to a range of nationally recognised courses to help further your career, via the Anchor Academy Access to SIA and First Aid training at discounted rates, with financial support available Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment) Stream - access to pay as you earn it Cycle to Work Scheme Available Full uniform provided Free Employee Assistance Programme 24/7 including access to counselling Hospital Saturday Fund Reward and Recognition awards What's Next? If you would like to be considered for this position, APPLY NOW and we will be in touch. Other companies may call this role:Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer Within commuting distance of:Portsmouth, Southampton, Fareham, Gosport, Havant, Waterlooville, Eastleigh, Hedge End, Chichester, Petersfield, Winchester, Andover, and Basingstoke.
May 31, 2026
Full time
Job Role: Security Officer Working Hours: 5 on 3 off shift pattern, average 42 hours per week Pay:£13.45 per hour Location:Fareham Shopping Centre, PO16 0PQ Reporting to:Operations Manager Overview An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based at Fareham Shopping Centre. As a Security Officer, you will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secure environment for all visitors and staff.You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential. The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided. Duties include: Protecting the client's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and site-specific procedures Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents Completing reports by recording observations, information, occurrences, and surveillance activities Maintaining organisation's stability and reputation by complying with legal requirements Contributing to team effort by accomplishing related results as needed Acting as a first line support to customers and visitors on the site, providing a professional and friendly service Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action Maintaining professional conduct at all times Requirements Full 5-year employment checkable history Valid frontline SIA licence DS or SG Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Benefits Access to a range of nationally recognised courses to help further your career, via the Anchor Academy Access to SIA and First Aid training at discounted rates, with financial support available Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment) Stream - access to pay as you earn it Cycle to Work Scheme Available Full uniform provided Free Employee Assistance Programme 24/7 including access to counselling Hospital Saturday Fund Reward and Recognition awards What's Next? If you would like to be considered for this position, APPLY NOW and we will be in touch. Other companies may call this role:Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer Within commuting distance of:Portsmouth, Southampton, Fareham, Gosport, Havant, Waterlooville, Eastleigh, Hedge End, Chichester, Petersfield, Winchester, Andover, and Basingstoke.
