Want to join a company is a recognised innovation and technology leader, tackling highly complex challenges across multiple defence and aerospace domains? Join a business who deliver advanced systems and services to customers worldwide and is widely regarded as a trusted, high-performing organisation within its market! Important: All applicants must have current Security Clearance Working: 3 days onsite In this position, you will play a key role within the Project Management Office (PMO), providing financial assurance and supporting Project and Programme Managers in making informed business decisions. Key responsibilities include reviewing and approving expenses, ensuring accurate and timely client billing, and conducting variance analysis to help prevent cost overruns. You will also support forecasting activities and track project profitability throughout the lifecycle. You will work closely with a range of internal stakeholders, including Finance, Commercial teams, and senior leadership. This role offers excellent opportunities for career development while allowing you to contribute meaningfully to project delivery and overall business success. You'll be joining a collaborative and forward-thinking environment where project finance is central to decision-making. The role offers real ownership, visibility, and the opportunity to influence project direction from a financial perspective, while working alongside experienced professionals across both project and finance disciplines. Company Highlights: Join a globally recognised technology and defence leader, repeatedly awarded for innovation, patents and engineering excellence across aerospace, defence, space and cyber. An organisation trusted by governments worldwide, delivering mission-critical systems and recognised with Gold status by the UK Ministry of Defence for its support of the armed forces community. Be part of a business consistently ranked among the top innovators in the aerospace and defence sector, combining cutting-edge technology with long term programme stability, including high-profile contracts with government and allied partners worldwide. Explore the chance to work on cutting-edge, nationally significant projects with real-world impact, not theoretical R&D. A business, known for a strong culture of innovation, inclusion and long-term career development, backed by the scale and stability of a global industry leader. Key responsibilities: Monitor budgets and costs on a weekly basis, including labour and expenses, ensuring accurate time recording and variance analysis against forecasts Maintain accurate and up-to-date documentation, including client forecast trackers Support financial reporting, including assisting with quarterly Estimates at Completion (EACs) and validating contract balances Contribute to new business opportunities through financial modelling Oversee monthly invoicing processes, ensuring accurate client billing for project-related costs Submit forecasts to clients in line with agreed deadlines Essential Skills & Experience Strong organisational and time management skills Good understanding of budgeting, forecasting, and cost control Ability to thrive in fast-paced environments and manage multiple workstreams and priorities High attention to detail, ensuring accuracy and completeness in reporting Confident communicator, able to engage with stakeholders at all levels Ability to explain financial information clearly to non-finance audiences Proficiency in ERP systems (e.g. SAP) and advanced Excel skills Current Security Clearance Desirable Experience: Finance qualification desirable but not essential Even If you feel like you don't meet every requirement, we encourage you to reach out and apply.
Jun 04, 2026
Full time
Want to join a company is a recognised innovation and technology leader, tackling highly complex challenges across multiple defence and aerospace domains? Join a business who deliver advanced systems and services to customers worldwide and is widely regarded as a trusted, high-performing organisation within its market! Important: All applicants must have current Security Clearance Working: 3 days onsite In this position, you will play a key role within the Project Management Office (PMO), providing financial assurance and supporting Project and Programme Managers in making informed business decisions. Key responsibilities include reviewing and approving expenses, ensuring accurate and timely client billing, and conducting variance analysis to help prevent cost overruns. You will also support forecasting activities and track project profitability throughout the lifecycle. You will work closely with a range of internal stakeholders, including Finance, Commercial teams, and senior leadership. This role offers excellent opportunities for career development while allowing you to contribute meaningfully to project delivery and overall business success. You'll be joining a collaborative and forward-thinking environment where project finance is central to decision-making. The role offers real ownership, visibility, and the opportunity to influence project direction from a financial perspective, while working alongside experienced professionals across both project and finance disciplines. Company Highlights: Join a globally recognised technology and defence leader, repeatedly awarded for innovation, patents and engineering excellence across aerospace, defence, space and cyber. An organisation trusted by governments worldwide, delivering mission-critical systems and recognised with Gold status by the UK Ministry of Defence for its support of the armed forces community. Be part of a business consistently ranked among the top innovators in the aerospace and defence sector, combining cutting-edge technology with long term programme stability, including high-profile contracts with government and allied partners worldwide. Explore the chance to work on cutting-edge, nationally significant projects with real-world impact, not theoretical R&D. A business, known for a strong culture of innovation, inclusion and long-term career development, backed by the scale and stability of a global industry leader. Key responsibilities: Monitor budgets and costs on a weekly basis, including labour and expenses, ensuring accurate time recording and variance analysis against forecasts Maintain accurate and up-to-date documentation, including client forecast trackers Support financial reporting, including assisting with quarterly Estimates at Completion (EACs) and validating contract balances Contribute to new business opportunities through financial modelling Oversee monthly invoicing processes, ensuring accurate client billing for project-related costs Submit forecasts to clients in line with agreed deadlines Essential Skills & Experience Strong organisational and time management skills Good understanding of budgeting, forecasting, and cost control Ability to thrive in fast-paced environments and manage multiple workstreams and priorities High attention to detail, ensuring accuracy and completeness in reporting Confident communicator, able to engage with stakeholders at all levels Ability to explain financial information clearly to non-finance audiences Proficiency in ERP systems (e.g. SAP) and advanced Excel skills Current Security Clearance Desirable Experience: Finance qualification desirable but not essential Even If you feel like you don't meet every requirement, we encourage you to reach out and apply.
As our Business Systems Manager, you will play a key part in running, supporting, and evolving Riverford s ERP and wider business systems landscape. Work with us at Riverford, and join a thriving employee-owned business Be part of a supportive, down-to-earth and solutions driven tech team Beyond the Veg Box - At Riverford, our passion for organic vegetables is unmatched. We re not just about delivering veg boxes; we're dedicated to sustainable farming and community building. As a part of our team, you become a co-owner, sharing in our successes and contributing to a mission that goes beyond profit. We aim to make Riverford a fulfilling place to work, where our co-owners feel valued. Our HQ at Wash Farm in Devon is a beautiful place to work, surrounded by good people, good food, and plenty of fresh air. As a co-owner, you ll benefit from 33 days holiday (pro rata, including bank holidays), an ethical & generous company pension scheme, and an annual profit share, where 10% of all profits are split equally among co-owners. We also offer heavily discounted organic breakfasts and lunches, free organic fruit and veg to take home and free parking. Grow with Riverford - Take the next step in your personal and professional journey with training tailored to help you grow and achieve your goals. As our Business Systems Manager, you ll help shape Riverford s future. As our Business Systems Manager, you will play a key part in running, supporting, and evolving Riverford s ERP and wider business systems landscape. This is a leadership role within our Enterprise Solutions team that combines technical leadership, team development, and hands-on problem solving. You ll work closely with analysts, architects, engineers, data specialists, business stakeholders, and external partners to deliver technology that supports Riverford s operational and strategic goals. As part of a major digital transformation programme, we are implementing a new ERP platform, IFS Cloud, while continuing to operate legacy systems. You will play a central role in ensuring a smooth transition by maintaining stability in existing systems, supporting the implementation, and developing the capability needed to operate and evolve the new platform in the future. Salary: Up to £65k per annum DOE Location - We encourage flexitime and hybrid working, based at Wash Farm, Buckfastleigh, Devon, TQ11 0JU. Hours - 40 hours per week, Monday to Friday, different working patterns can be considered. What You ll Bring Ability to lead and develop a small technical team. Experience working with IFS ERP (IFS Cloud preferred). Proven experience managing ERP and/or other business systems across BAU support, maintenance, and continual improvement. Thorough understanding of at least one end to end business processes e.g. finance, HR, supply chain, manufacturing etc. Effective management of internal stakeholders, third party software vendors, and partners. Balancing leadership, stakeholder management, and hands-on technical work. Any of these are a plus Experience of ERP implementation or major transformation programmes (including transition to BAU). Experience working in a Retail, Manufacturing, or B2C environment. Experience with RELEX or similar enterprise forecasting and planning tools. What We re Looking For Technical Leadership: Brings significant ERP expertise and helps an already capable team continue to grow in confidence and capability. Collaboration: Works effectively across engineering, data, business, and external partners. Pragmatism: Balances ideal system design with practical operational realities. Problem Solving: Comfortable diagnosing and resolving complex system and process issues. Ownership: Takes responsibility for system performance, stability, and evolution. Values Alignment: Aligns with Riverford s values and employee-owned culture. Ability to lead the team but be hands on when required. Application Process: We re reviewing applications on a rolling basis and may close the advert early, so we encourage you to apply soon.
Jun 03, 2026
Full time
As our Business Systems Manager, you will play a key part in running, supporting, and evolving Riverford s ERP and wider business systems landscape. Work with us at Riverford, and join a thriving employee-owned business Be part of a supportive, down-to-earth and solutions driven tech team Beyond the Veg Box - At Riverford, our passion for organic vegetables is unmatched. We re not just about delivering veg boxes; we're dedicated to sustainable farming and community building. As a part of our team, you become a co-owner, sharing in our successes and contributing to a mission that goes beyond profit. We aim to make Riverford a fulfilling place to work, where our co-owners feel valued. Our HQ at Wash Farm in Devon is a beautiful place to work, surrounded by good people, good food, and plenty of fresh air. As a co-owner, you ll benefit from 33 days holiday (pro rata, including bank holidays), an ethical & generous company pension scheme, and an annual profit share, where 10% of all profits are split equally among co-owners. We also offer heavily discounted organic breakfasts and lunches, free organic fruit and veg to take home and free parking. Grow with Riverford - Take the next step in your personal and professional journey with training tailored to help you grow and achieve your goals. As our Business Systems Manager, you ll help shape Riverford s future. As our Business Systems Manager, you will play a key part in running, supporting, and evolving Riverford s ERP and wider business systems landscape. This is a leadership role within our Enterprise Solutions team that combines technical leadership, team development, and hands-on problem solving. You ll work closely with analysts, architects, engineers, data specialists, business stakeholders, and external partners to deliver technology that supports Riverford s operational and strategic goals. As part of a major digital transformation programme, we are implementing a new ERP platform, IFS Cloud, while continuing to operate legacy systems. You will play a central role in ensuring a smooth transition by maintaining stability in existing systems, supporting the implementation, and developing the capability needed to operate and evolve the new platform in the future. Salary: Up to £65k per annum DOE Location - We encourage flexitime and hybrid working, based at Wash Farm, Buckfastleigh, Devon, TQ11 0JU. Hours - 40 hours per week, Monday to Friday, different working patterns can be considered. What You ll Bring Ability to lead and develop a small technical team. Experience working with IFS ERP (IFS Cloud preferred). Proven experience managing ERP and/or other business systems across BAU support, maintenance, and continual improvement. Thorough understanding of at least one end to end business processes e.g. finance, HR, supply chain, manufacturing etc. Effective management of internal stakeholders, third party software vendors, and partners. Balancing leadership, stakeholder management, and hands-on technical work. Any of these are a plus Experience of ERP implementation or major transformation programmes (including transition to BAU). Experience working in a Retail, Manufacturing, or B2C environment. Experience with RELEX or similar enterprise forecasting and planning tools. What We re Looking For Technical Leadership: Brings significant ERP expertise and helps an already capable team continue to grow in confidence and capability. Collaboration: Works effectively across engineering, data, business, and external partners. Pragmatism: Balances ideal system design with practical operational realities. Problem Solving: Comfortable diagnosing and resolving complex system and process issues. Ownership: Takes responsibility for system performance, stability, and evolution. Values Alignment: Aligns with Riverford s values and employee-owned culture. Ability to lead the team but be hands on when required. Application Process: We re reviewing applications on a rolling basis and may close the advert early, so we encourage you to apply soon.
Ivanti Administrator (Patching Analyst) Location: Warwickshire - Hybrid/Remote working options available (Candidates must be UK based) Duration: Min 6 months Rate: £500-550 Per Day (Inside IR35 via Umbrella) Our leading financial services client in the Midlands is seeking an experienced Ivanti Administrator to support and optimise their new enterprise patch management service. The role will focus on policy configuration, reporting, and analysing deployment data to drive service performance and reliability. Key Responsibilities: Support roll out of the Ivanti Neurons patch tool and delegate access to 3rd party vendors Configure and maintain Ivanti patching policies across the estate Develop and manage reports to support compliance, risk, and operational insights Analyse deployment data to identify trends, failures, and improvement opportunities Support the end-to-end patching service, ensuring high levels of compliance and stability Work with stakeholders to provide accurate, timely enterprise reporting Investigate patching issues and recommend remediation actions Skills & Experience: Strong hands-on experience with Ivanti (Neurons or equivalent) - ESSENTIAL Solid Windows OS knowledge (desktop & server) to troubleshoot patching behaviour Ability to interpret patch deployment data and identify trends or systemic issues Experience producing enterprise-level reporting and dashboards Strong analytical and problem-solving skills Experience working in large enterprise environments Familiarity with broader patching ecosystems (e.g., Qualys, Intune, SCCM) Understanding of IT service management processes If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Jun 02, 2026
Contractor
Ivanti Administrator (Patching Analyst) Location: Warwickshire - Hybrid/Remote working options available (Candidates must be UK based) Duration: Min 6 months Rate: £500-550 Per Day (Inside IR35 via Umbrella) Our leading financial services client in the Midlands is seeking an experienced Ivanti Administrator to support and optimise their new enterprise patch management service. The role will focus on policy configuration, reporting, and analysing deployment data to drive service performance and reliability. Key Responsibilities: Support roll out of the Ivanti Neurons patch tool and delegate access to 3rd party vendors Configure and maintain Ivanti patching policies across the estate Develop and manage reports to support compliance, risk, and operational insights Analyse deployment data to identify trends, failures, and improvement opportunities Support the end-to-end patching service, ensuring high levels of compliance and stability Work with stakeholders to provide accurate, timely enterprise reporting Investigate patching issues and recommend remediation actions Skills & Experience: Strong hands-on experience with Ivanti (Neurons or equivalent) - ESSENTIAL Solid Windows OS knowledge (desktop & server) to troubleshoot patching behaviour Ability to interpret patch deployment data and identify trends or systemic issues Experience producing enterprise-level reporting and dashboards Strong analytical and problem-solving skills Experience working in large enterprise environments Familiarity with broader patching ecosystems (e.g., Qualys, Intune, SCCM) Understanding of IT service management processes If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter. We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding team's healthcare system work better for everyone. What you'll do: As a Business Systems Analyst, you will be responsible for creating and delivering high quality system solutions for our applications, products and services across all technology functions. You consult with users and technology specialists to define business processes and the information systems for supporting those processes. Individuals in this role may perform analysis and serve as business liaisons to understand and refine business requirements. You provide technical support in developing systems that are cost effective and meet users' requirements. This function works to create systems that work together in a cohesive manner, enforcing standards and methods consistently across the enterprise. Roles may support both current system improvements and maintenance along with new system development. Travel: At least 50% travel is required between Ireland and UK sites international travel to the US may be required on exceptional basis. The individual must have a valid driver's license and access to a personal vehicle. There will be occasional weekend work to support clients Go Live. Primary Responsibilities: Applications training for customers Echo reporting configuration and training for customers Haemo, Cath Reporting and BCIS data entry configuration and training for customers Workflow customisation and design to hospital customers Support sales efforts for indirect sales including product demonstrations Work closely with customers to benchmark, design, plan and implement optimal Haemodynamic and Cardiac Clinical Reporting solutions Support the installation, servicing and repair of complex clinical equipment and systems Check and approve operational quality of system equipment prior to clinical use Instruct customers in the operation and maintenance of the system Serve as company liaison with customer on clinical and technical matters for assigned projects Resolve clinical/technical problems, analyse and evaluate issues that may occur during implementation Test, benchmark and verify that the implement system is error free and functional prior to delivery to the customer You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in. Required Qualifications: Minimum of an undergraduate degree in IT/Health Sciences or equivalent experience Proven clinical cardiology experience of NHS and/or HSE Proven experience in Haemo, Cath and ECG Proven experience in IT/Cardiology setting, with considerable experience of training individuals/groups within previous roles Demonstrable experience working in teams to deliver change projects resulting in clinically improved outcomes Demonstrated competency in MS Excel, Visio, PowerPoint Demonstrated excellent communication and listening skills with an ability to transform customer requirements into deliverable actions All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy. Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. 2026 UnitedHealth Group. All rights reserved.
Jun 02, 2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter. We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding team's healthcare system work better for everyone. What you'll do: As a Business Systems Analyst, you will be responsible for creating and delivering high quality system solutions for our applications, products and services across all technology functions. You consult with users and technology specialists to define business processes and the information systems for supporting those processes. Individuals in this role may perform analysis and serve as business liaisons to understand and refine business requirements. You provide technical support in developing systems that are cost effective and meet users' requirements. This function works to create systems that work together in a cohesive manner, enforcing standards and methods consistently across the enterprise. Roles may support both current system improvements and maintenance along with new system development. Travel: At least 50% travel is required between Ireland and UK sites international travel to the US may be required on exceptional basis. The individual must have a valid driver's license and access to a personal vehicle. There will be occasional weekend work to support clients Go Live. Primary Responsibilities: Applications training for customers Echo reporting configuration and training for customers Haemo, Cath Reporting and BCIS data entry configuration and training for customers Workflow customisation and design to hospital customers Support sales efforts for indirect sales including product demonstrations Work closely with customers to benchmark, design, plan and implement optimal Haemodynamic and Cardiac Clinical Reporting solutions Support the installation, servicing and repair of complex clinical equipment and systems Check and approve operational quality of system equipment prior to clinical use Instruct customers in the operation and maintenance of the system Serve as company liaison with customer on clinical and technical matters for assigned projects Resolve clinical/technical problems, analyse and evaluate issues that may occur during implementation Test, benchmark and verify that the implement system is error free and functional prior to delivery to the customer You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in. Required Qualifications: Minimum of an undergraduate degree in IT/Health Sciences or equivalent experience Proven clinical cardiology experience of NHS and/or HSE Proven experience in Haemo, Cath and ECG Proven experience in IT/Cardiology setting, with considerable experience of training individuals/groups within previous roles Demonstrable experience working in teams to deliver change projects resulting in clinically improved outcomes Demonstrated competency in MS Excel, Visio, PowerPoint Demonstrated excellent communication and listening skills with an ability to transform customer requirements into deliverable actions All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy. Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. 2026 UnitedHealth Group. All rights reserved.
Description Whitespace, a Verisk business, is a specialist technology company focused on building modern, scalable platforms that support data driven decision making across the insurance and risk markets. As part of Verisk, we combine the agility and innovation of a focused tech business with the scale, stability, and global reach of a leading data analytics organisation. We are looking for an experienced Principal Architect to play a key role in shaping the future of our technology platforms. This is a senior, hands on architecture role where you will influence technical direction, guide engineering teams, and design robust software systems that support a growing, modern SaaS environment. You will work closely with engineers, analysts, and senior stakeholders to translate business needs into scalable, secure, and high performing solutions. You will also take ownership of reviewing existing systems, identifying opportunities to simplify, refactor, and improve performance and reusability. This is an opportunity to have real impact across our platform and help drive architectural excellence across the organisation. Responsibilities System Design & Architecture: As a Principal Architect you will lead the design and development of scalable, reliable, and secure software architectures. Translate business requirements into technical solutions that align with company goals and industry best practices. Technical Leadership: Provide technical guidance and mentorship to engineers, ensuring adherence to architecture standards and best practices. Lead code reviews, technical discussions, and decision-making processes. Create technical designs for new features to enable work to be distributed across engineers and tracked. Collaboration: Work closely with analysts, engineers, and other stakeholders to understand system requirements, constraints, and objectives. Ensure the architecture supports future growth and flexibility. You will be expected to gain a deep understanding of how the Platform works to help steer the best outcomes for new feature delivery. Technology Selection: Evaluate and recommend appropriate technologies, frameworks, and tools for software development, ensuring that the system is innovative and cost-effective. Quality Assurance: Ensure software designs and implementations follow best practices, coding standards, and appropriate testing methodologies. Guarantee high performance, security, and scalability of the architecture. Documentation & Communication: Create clear, comprehensive, and maintainable documentation for system architectures, workflows, and technical specifications. Communicate effectively with non-technical stakeholders to ensure understanding of architectural decisions. Continuous Improvement: Stay updated on emerging technologies and industry trends to keep our systems modern and ahead of the competition. Drive innovation and continuous improvement in software architecture and development processes. Qualifications Degree in Computer Science, Software Engineering, or a related field Many years of experience in software development at a senior or principal level Proven experience designing and delivering complex systems, ideally within a SaaS environment Strong, hands on experience with Swift, which is essential for this role Experience working with modern languages and frameworks such as TypeScript, JavaScript, Node.js, and Angular Deep understanding of software architecture principles, patterns, and design methodologies Experience with cloud platforms such as Azure, AWS, or GCP Strong knowledge of microservices and distributed systems Experience with relational and NoSQL databases Familiarity with DevOps practices including CI/CD, Docker, and Kubernetes Experience working in Agile environments A strong focus on quality, performance optimisation, and high availability systems
Jun 02, 2026
Full time
Description Whitespace, a Verisk business, is a specialist technology company focused on building modern, scalable platforms that support data driven decision making across the insurance and risk markets. As part of Verisk, we combine the agility and innovation of a focused tech business with the scale, stability, and global reach of a leading data analytics organisation. We are looking for an experienced Principal Architect to play a key role in shaping the future of our technology platforms. This is a senior, hands on architecture role where you will influence technical direction, guide engineering teams, and design robust software systems that support a growing, modern SaaS environment. You will work closely with engineers, analysts, and senior stakeholders to translate business needs into scalable, secure, and high performing solutions. You will also take ownership of reviewing existing systems, identifying opportunities to simplify, refactor, and improve performance and reusability. This is an opportunity to have real impact across our platform and help drive architectural excellence across the organisation. Responsibilities System Design & Architecture: As a Principal Architect you will lead the design and development of scalable, reliable, and secure software architectures. Translate business requirements into technical solutions that align with company goals and industry best practices. Technical Leadership: Provide technical guidance and mentorship to engineers, ensuring adherence to architecture standards and best practices. Lead code reviews, technical discussions, and decision-making processes. Create technical designs for new features to enable work to be distributed across engineers and tracked. Collaboration: Work closely with analysts, engineers, and other stakeholders to understand system requirements, constraints, and objectives. Ensure the architecture supports future growth and flexibility. You will be expected to gain a deep understanding of how the Platform works to help steer the best outcomes for new feature delivery. Technology Selection: Evaluate and recommend appropriate technologies, frameworks, and tools for software development, ensuring that the system is innovative and cost-effective. Quality Assurance: Ensure software designs and implementations follow best practices, coding standards, and appropriate testing methodologies. Guarantee high performance, security, and scalability of the architecture. Documentation & Communication: Create clear, comprehensive, and maintainable documentation for system architectures, workflows, and technical specifications. Communicate effectively with non-technical stakeholders to ensure understanding of architectural decisions. Continuous Improvement: Stay updated on emerging technologies and industry trends to keep our systems modern and ahead of the competition. Drive innovation and continuous improvement in software architecture and development processes. Qualifications Degree in Computer Science, Software Engineering, or a related field Many years of experience in software development at a senior or principal level Proven experience designing and delivering complex systems, ideally within a SaaS environment Strong, hands on experience with Swift, which is essential for this role Experience working with modern languages and frameworks such as TypeScript, JavaScript, Node.js, and Angular Deep understanding of software architecture principles, patterns, and design methodologies Experience with cloud platforms such as Azure, AWS, or GCP Strong knowledge of microservices and distributed systems Experience with relational and NoSQL databases Familiarity with DevOps practices including CI/CD, Docker, and Kubernetes Experience working in Agile environments A strong focus on quality, performance optimisation, and high availability systems
This is a hands-on, senior role focused on Workday HCM, Recruiting and Reporting , working in a complex, high-visibility environment where the system is genuinely business-critical. Key details at a glance Role: Senior Workday HCM Analyst Location: Swindon - hybrid, with ad hoc on-site meetings and a UK-wide team Contract: pending to 31 March 2027 Day rate: Approx. 600-650 (umbrella, inside IR35) Clearance: BPSS Environment: Public sector / highly governed, BAU and transformation What you would be doing Delivering enhancements across Workday HCM: configuration, reporting and business process optimisation Owning and supporting Workday Recruiting (requisitions, candidate workflows, offer management) Building and maintaining reports, dashboards and analytics to give HR and Talent real insight Leading workshops, gathering requirements and translating them into robust technical designs Managing and prioritising BAU tickets, enhancements and system changes Supporting Workday releases, impact assessments and feature enablement Ensuring alignment with governance, security and compliance standards (including GDPR) Guiding and mentoring HR and IT stakeholders, and promoting best practice across the platform What they are looking for 5+ years' Workday experience with strong expertise in Workday HCM Proven, hands-on experience with Workday Recruiting and reporting Solid understanding of configuration, security and/or integrations Evidence of business process optimisation and BAU support in a governed environment Experience working in Agile/Scrum, with strong stakeholder engagement skills Workday HCM Certification is essential; Workday Recruiting certification is a strong plus Nice to have Workday Prism Analytics Additional modules such as Compensation, Absence, Payroll or Finance Experience with Workday integrations (job boards, background checks, etc.) Public sector / highly regulated environment experience Consulting background Why this could interest you Opportunity to shape and improve a critical Workday platform in a respected public sector organisation Blend of BAU stability with ongoing transformation and system evolution Flexible hybrid model with a UK-wide team High level of ownership and influence over how Workday is leveraged across HR and Recruitment
Jun 01, 2026
Contractor
This is a hands-on, senior role focused on Workday HCM, Recruiting and Reporting , working in a complex, high-visibility environment where the system is genuinely business-critical. Key details at a glance Role: Senior Workday HCM Analyst Location: Swindon - hybrid, with ad hoc on-site meetings and a UK-wide team Contract: pending to 31 March 2027 Day rate: Approx. 600-650 (umbrella, inside IR35) Clearance: BPSS Environment: Public sector / highly governed, BAU and transformation What you would be doing Delivering enhancements across Workday HCM: configuration, reporting and business process optimisation Owning and supporting Workday Recruiting (requisitions, candidate workflows, offer management) Building and maintaining reports, dashboards and analytics to give HR and Talent real insight Leading workshops, gathering requirements and translating them into robust technical designs Managing and prioritising BAU tickets, enhancements and system changes Supporting Workday releases, impact assessments and feature enablement Ensuring alignment with governance, security and compliance standards (including GDPR) Guiding and mentoring HR and IT stakeholders, and promoting best practice across the platform What they are looking for 5+ years' Workday experience with strong expertise in Workday HCM Proven, hands-on experience with Workday Recruiting and reporting Solid understanding of configuration, security and/or integrations Evidence of business process optimisation and BAU support in a governed environment Experience working in Agile/Scrum, with strong stakeholder engagement skills Workday HCM Certification is essential; Workday Recruiting certification is a strong plus Nice to have Workday Prism Analytics Additional modules such as Compensation, Absence, Payroll or Finance Experience with Workday integrations (job boards, background checks, etc.) Public sector / highly regulated environment experience Consulting background Why this could interest you Opportunity to shape and improve a critical Workday platform in a respected public sector organisation Blend of BAU stability with ongoing transformation and system evolution Flexible hybrid model with a UK-wide team High level of ownership and influence over how Workday is leveraged across HR and Recruitment
Ivanti Administrator (Patching Analyst) Location: Warwickshire - Hybrid/Remote working options available (Candidates must be UK based) Duration: Min 6 months Rate: £500-550 Per Day (Inside IR35 via Umbrella) Our leading financial services client in the Midlands is seeking an experienced Ivanti Administrator to support and optimise their new enterprise patch management service. The role will focus on policy configuration, reporting, and analysing deployment data to drive service performance and reliability. Key Responsibilities: Support roll out of the Ivanti Neurons patch tool and delegate access to 3rd party vendors Configure and maintain Ivanti patching policies across the estate Develop and manage reports to support compliance, risk, and operational insights Analyse deployment data to identify trends, failures, and improvement opportunities Support the end-to-end patching service, ensuring high levels of compliance and stability Work with stakeholders to provide accurate, timely enterprise reporting Investigate patching issues and recommend remediation actions Skills & Experience: Strong hands-on experience with Ivanti (Neurons or equivalent) - ESSENTIAL Solid Windows OS knowledge (desktop & server) to troubleshoot patching behaviour Ability to interpret patch deployment data and identify trends or systemic issues Experience producing enterprise-level reporting and dashboards Strong analytical and problem-solving skills Experience working in large enterprise environments Familiarity with broader patching ecosystems (e.g., Qualys, Intune, SCCM) Understanding of IT service management processes If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Jun 01, 2026
Contractor
Ivanti Administrator (Patching Analyst) Location: Warwickshire - Hybrid/Remote working options available (Candidates must be UK based) Duration: Min 6 months Rate: £500-550 Per Day (Inside IR35 via Umbrella) Our leading financial services client in the Midlands is seeking an experienced Ivanti Administrator to support and optimise their new enterprise patch management service. The role will focus on policy configuration, reporting, and analysing deployment data to drive service performance and reliability. Key Responsibilities: Support roll out of the Ivanti Neurons patch tool and delegate access to 3rd party vendors Configure and maintain Ivanti patching policies across the estate Develop and manage reports to support compliance, risk, and operational insights Analyse deployment data to identify trends, failures, and improvement opportunities Support the end-to-end patching service, ensuring high levels of compliance and stability Work with stakeholders to provide accurate, timely enterprise reporting Investigate patching issues and recommend remediation actions Skills & Experience: Strong hands-on experience with Ivanti (Neurons or equivalent) - ESSENTIAL Solid Windows OS knowledge (desktop & server) to troubleshoot patching behaviour Ability to interpret patch deployment data and identify trends or systemic issues Experience producing enterprise-level reporting and dashboards Strong analytical and problem-solving skills Experience working in large enterprise environments Familiarity with broader patching ecosystems (e.g., Qualys, Intune, SCCM) Understanding of IT service management processes If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Senior SOC Engineer - Microsoft Security We're looking for a senior SOC engineer to lead the design, delivery, and evolution of Microsoft-based security platforms within a fast-paced MSSP environment. This role combines hands-on engineering, customer engagement, and technical leadership to deliver high-quality, scalable security services. The Role You will take ownership of SOC-aligned platform engineering across the full lifecycle-from customer onboarding and solution design through to optimisation, maintenance, and continual improvement. You'll work closely with internal teams and customers to ensure security platforms are resilient, efficient, and aligned to evolving threat landscapes. A key part of the role is leading complex deployments and providing technical direction across SIEM, EDR, SOAR, and supporting technologies. You'll oversee platform health through proactive lifecycle management, including patching, upgrades, and service transitions, while driving improvements in detection, automation, and performance. You'll also act as a senior escalation point, mentoring engineers and helping to build capability across the team. Alongside delivery, you'll contribute to pre-sales activities, shaping solutions and supporting bids, demos, and customer discussions. Key Responsibilities Lead the design and implementation of SOC security platforms across customer environments Own end-to-end delivery, including onboarding, configuration, optimisation, and handover Manage platform lifecycle activities to maintain performance, stability, and operational readiness Drive continual improvement through enhancements to detection, automation, and scalability Act as a senior technical escalation point and mentor for the engineering team Maintain high-quality documentation, standards, and repeatable delivery practices Support pre-sales and stakeholder engagement with technical insight and solution design Core Experience & Skills You'll bring strong experience working in SOC or security engineering environments, with deep expertise in Microsoft security technologies and platform engineering. Strong hands-on experience with Microsoft Sentinel, Defender XDR, and Azure security services Proven ability to design and operate SIEM, EDR, SOAR, and log management solutions at scale Expertise in KQL for detection engineering, tuning, and performance optimisation Experience building and maintaining automation using Logic Apps and related tooling Solid understanding of telemetry pipelines, integration patterns, and security architecture Familiarity with frameworks such as MITRE ATT&CK and modern detection practices Strong troubleshooting and problem-solving skills across complex, integrated environments Experience in MSSP environments and working across multi-tenant platforms is highly desirable, particularly where you've contributed to service development, standardisation, and platform evolution. How You Work You're a confident communicator who can translate complex technical concepts into clear, actionable insights for both technical and non-technical audiences. You're comfortable leading engineering delivery, making decisions under pressure, and balancing customer needs with operational constraints. You thrive in collaborative environments, working closely with SOC analysts, detection engineers, sales teams, and optimisation specialists to deliver effective security outcomes. You also take an active role in mentoring others, supporting continuous learning and capability growth within the team. Additional Information You may be required to obtain UK security clearance (NPPV/SC) Some travel may be required for customer engagement and collaboration Growth & Development You'll be part of a team that values continuous development, with opportunities to progress into architectural, strategic, or leadership roles. Ongoing development is supported through certifications, complex project work, and involvement in shaping future SOC capabilities.
Jun 01, 2026
Full time
Senior SOC Engineer - Microsoft Security We're looking for a senior SOC engineer to lead the design, delivery, and evolution of Microsoft-based security platforms within a fast-paced MSSP environment. This role combines hands-on engineering, customer engagement, and technical leadership to deliver high-quality, scalable security services. The Role You will take ownership of SOC-aligned platform engineering across the full lifecycle-from customer onboarding and solution design through to optimisation, maintenance, and continual improvement. You'll work closely with internal teams and customers to ensure security platforms are resilient, efficient, and aligned to evolving threat landscapes. A key part of the role is leading complex deployments and providing technical direction across SIEM, EDR, SOAR, and supporting technologies. You'll oversee platform health through proactive lifecycle management, including patching, upgrades, and service transitions, while driving improvements in detection, automation, and performance. You'll also act as a senior escalation point, mentoring engineers and helping to build capability across the team. Alongside delivery, you'll contribute to pre-sales activities, shaping solutions and supporting bids, demos, and customer discussions. Key Responsibilities Lead the design and implementation of SOC security platforms across customer environments Own end-to-end delivery, including onboarding, configuration, optimisation, and handover Manage platform lifecycle activities to maintain performance, stability, and operational readiness Drive continual improvement through enhancements to detection, automation, and scalability Act as a senior technical escalation point and mentor for the engineering team Maintain high-quality documentation, standards, and repeatable delivery practices Support pre-sales and stakeholder engagement with technical insight and solution design Core Experience & Skills You'll bring strong experience working in SOC or security engineering environments, with deep expertise in Microsoft security technologies and platform engineering. Strong hands-on experience with Microsoft Sentinel, Defender XDR, and Azure security services Proven ability to design and operate SIEM, EDR, SOAR, and log management solutions at scale Expertise in KQL for detection engineering, tuning, and performance optimisation Experience building and maintaining automation using Logic Apps and related tooling Solid understanding of telemetry pipelines, integration patterns, and security architecture Familiarity with frameworks such as MITRE ATT&CK and modern detection practices Strong troubleshooting and problem-solving skills across complex, integrated environments Experience in MSSP environments and working across multi-tenant platforms is highly desirable, particularly where you've contributed to service development, standardisation, and platform evolution. How You Work You're a confident communicator who can translate complex technical concepts into clear, actionable insights for both technical and non-technical audiences. You're comfortable leading engineering delivery, making decisions under pressure, and balancing customer needs with operational constraints. You thrive in collaborative environments, working closely with SOC analysts, detection engineers, sales teams, and optimisation specialists to deliver effective security outcomes. You also take an active role in mentoring others, supporting continuous learning and capability growth within the team. Additional Information You may be required to obtain UK security clearance (NPPV/SC) Some travel may be required for customer engagement and collaboration Growth & Development You'll be part of a team that values continuous development, with opportunities to progress into architectural, strategic, or leadership roles. Ongoing development is supported through certifications, complex project work, and involvement in shaping future SOC capabilities.
Role: Cyber Security Analyst (SOC Analyst) Location: Corsham - 100% on-site Day Rate: Up to 640 Contract Length: Until 26th April 2027, with potential for extension IR35: In scope Why this could interest you Rare chance to work in a high-impact, mission-critical Defence environment. Long-term stability to 2027, with possibility of extension depending on funding. Tier 2/3 level work - genuinely complex incidents, not just first-line alert handling. Key responsibilities Tier 2/3 SOC analysis in an enterprise environment. Perform triage of security events - determine scope, priority and impact, and recommend rapid remediation actions. Conduct real-time management of security incidents from detection through to resolution. Work with SIEM technologies and SIEM engineering, including tool configuration (e.g. ArcSight). Create and maintain use cases, analytics and playbooks. Contribute to security monitoring across on-prem and cloud technologies. Shift pattern & working conditions 13-hour shifts - days and nights, including some weekends. 4 on 5 off, then 5 on 4 off - averaging a standard 37-hour week. Fully on-site in Corsham. Essential requirements Strongly preffeed to have Active DV Clearance (Developed Vetting) and eligibility for Sensitive Post Check. Industry-standard SOC security qualifications (e.g. SANS, ISC2). Proven Tier 2/3 SOC Analyst experience (2+ years). Hands-on experience with SIEM technologies and engineering (ideally including ArcSight). Experience creating SOC use cases, analytics and playbooks. Desirable Degree in a technical, engineering or computing discipline. Defence / MOD experience. Previous lead-level SOC experience (though an experienced Tier 2 Analyst would also be considered).
May 31, 2026
Contractor
Role: Cyber Security Analyst (SOC Analyst) Location: Corsham - 100% on-site Day Rate: Up to 640 Contract Length: Until 26th April 2027, with potential for extension IR35: In scope Why this could interest you Rare chance to work in a high-impact, mission-critical Defence environment. Long-term stability to 2027, with possibility of extension depending on funding. Tier 2/3 level work - genuinely complex incidents, not just first-line alert handling. Key responsibilities Tier 2/3 SOC analysis in an enterprise environment. Perform triage of security events - determine scope, priority and impact, and recommend rapid remediation actions. Conduct real-time management of security incidents from detection through to resolution. Work with SIEM technologies and SIEM engineering, including tool configuration (e.g. ArcSight). Create and maintain use cases, analytics and playbooks. Contribute to security monitoring across on-prem and cloud technologies. Shift pattern & working conditions 13-hour shifts - days and nights, including some weekends. 4 on 5 off, then 5 on 4 off - averaging a standard 37-hour week. Fully on-site in Corsham. Essential requirements Strongly preffeed to have Active DV Clearance (Developed Vetting) and eligibility for Sensitive Post Check. Industry-standard SOC security qualifications (e.g. SANS, ISC2). Proven Tier 2/3 SOC Analyst experience (2+ years). Hands-on experience with SIEM technologies and engineering (ideally including ArcSight). Experience creating SOC use cases, analytics and playbooks. Desirable Degree in a technical, engineering or computing discipline. Defence / MOD experience. Previous lead-level SOC experience (though an experienced Tier 2 Analyst would also be considered).
About ITRS At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you- We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters- Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow- Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of Role As Senior Product Manager, you will own and accelerate some of ITRS's most strategically important product workstreams: Financial Services (FS) electronic trading resilience and Market Data Observability. These workstreams sit at the heart of the Geneos and ITRS Analytics (IAX) product line, a monitoring and observability platform used by 90% of Tier 1 capital markets firms tp ensure resilience of low-latency trading, core banking, payments, and market data infrastructure. This is a senior, internally and externally-facing role that can bridge the gap between client and market needs with internal design and development teams. You will define the product strategy and roadmap that converts regulatory and market structure tailwinds into shippable product capabilities and measurable ARR. You will work directly with Tier 1 banks, exchanges, and clearing houses to ground the roadmap in real customer needs, and partner closely with Engineering, UX, GTM, and Customer Success to bring it to market. This is a permanent, full-time role based at our London HQ on a hybrid working schedule. You will report to the VP, Product, Platform. As a Senior Product Manager, you will: Own the end-to-end product strategy, roadmap, and OKRs for FS Resilience, Trading Room Resilience, and Market Data Observability, and translate them into quarterly delivery commitments with Engineering. Spend meaningful time with Tier 1 financial services customers - investment banks, exchanges, clearing houses, asset managers, and electronic trading desks - to anchor the roadmap in primary customer evidence rather than internal opinion. Lead the discovery, definition, and launch of the Market Data Observability product line. Partner with the Agentic AI and IAX Platform teams to bring agentic SRE capability into the FS resilience workflow, in a way that meets Tier 1 compliance and security requirements. Define commercial constructs (pricing, packaging, plug-in groups) with Finance and Revenue Operations so resilience and market data capabilities convert into clean, scalable ARR. Represent ITRS externally at industry events, customer councils, analyst briefings (Gartner, Forrester, IDC), and regulator roundtables on operational resilience. Coach and raise the bar for Product Management across the FS value stream - standards of discovery, written communication, Alpha/Beta/GA discipline, and customer engagement. 10+ years of product management experience in enterprise B2B software, with a clear track record of shipping data-intensive, infrastructure-class products into regulated industries. Deep domain expertise in financial services technology - ideally across two or more of: capital markets front office (low-latency trading, OMS, EMS, FIX), market data infrastructure (feed handlers, ticker plants, Solarflare/kernel-bypass NICs, Corvil-style latency capture), post-trade and core banking, or financial services operational resilience and regulatory frameworks (SEBI, MAS, PRA, APRA CPS 230, DORA-adjacent regimes). Strong working knowledge of the observability and monitoring landscape - metrics, logs, traces, OpenTelemetry, alerting, dashboards, AIOps. Demonstrated ability to operate at the senior end of customer relationships: head of production, head of market data, head of trading technology, CISO, CTO. You can lead a customer conversation, not just attend one. Excellent written communication. You can take a complex resilience or market data problem and produce a one-pager that a CTO, a regulator, and an engineer can all act on. A bias for evidence over opinion: structured customer discovery, primary data, win/loss analysis, willingness to kill ideas that don't survive contact with the customer. Experience defining commercial constructs - pricing, packaging, plug-in groups, consumption vs. seat - in partnership with Finance and Sales, including for sub-$5M ARR product lines you have grown into material businesses. Experience with agentic AI / LLM-assisted operations and an informed view on how it should and should not be deployed in regulated environments is a strong plus. Health Insurance and Dental Health Cover for you and your dependants Enhanced Employer Pension Scheme Flexible Hybrid Working Enhanced Parental Leave Travel Insurance Life Assurance Income Protection Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.
May 31, 2026
Full time
About ITRS At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you- We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters- Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow- Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of Role As Senior Product Manager, you will own and accelerate some of ITRS's most strategically important product workstreams: Financial Services (FS) electronic trading resilience and Market Data Observability. These workstreams sit at the heart of the Geneos and ITRS Analytics (IAX) product line, a monitoring and observability platform used by 90% of Tier 1 capital markets firms tp ensure resilience of low-latency trading, core banking, payments, and market data infrastructure. This is a senior, internally and externally-facing role that can bridge the gap between client and market needs with internal design and development teams. You will define the product strategy and roadmap that converts regulatory and market structure tailwinds into shippable product capabilities and measurable ARR. You will work directly with Tier 1 banks, exchanges, and clearing houses to ground the roadmap in real customer needs, and partner closely with Engineering, UX, GTM, and Customer Success to bring it to market. This is a permanent, full-time role based at our London HQ on a hybrid working schedule. You will report to the VP, Product, Platform. As a Senior Product Manager, you will: Own the end-to-end product strategy, roadmap, and OKRs for FS Resilience, Trading Room Resilience, and Market Data Observability, and translate them into quarterly delivery commitments with Engineering. Spend meaningful time with Tier 1 financial services customers - investment banks, exchanges, clearing houses, asset managers, and electronic trading desks - to anchor the roadmap in primary customer evidence rather than internal opinion. Lead the discovery, definition, and launch of the Market Data Observability product line. Partner with the Agentic AI and IAX Platform teams to bring agentic SRE capability into the FS resilience workflow, in a way that meets Tier 1 compliance and security requirements. Define commercial constructs (pricing, packaging, plug-in groups) with Finance and Revenue Operations so resilience and market data capabilities convert into clean, scalable ARR. Represent ITRS externally at industry events, customer councils, analyst briefings (Gartner, Forrester, IDC), and regulator roundtables on operational resilience. Coach and raise the bar for Product Management across the FS value stream - standards of discovery, written communication, Alpha/Beta/GA discipline, and customer engagement. 10+ years of product management experience in enterprise B2B software, with a clear track record of shipping data-intensive, infrastructure-class products into regulated industries. Deep domain expertise in financial services technology - ideally across two or more of: capital markets front office (low-latency trading, OMS, EMS, FIX), market data infrastructure (feed handlers, ticker plants, Solarflare/kernel-bypass NICs, Corvil-style latency capture), post-trade and core banking, or financial services operational resilience and regulatory frameworks (SEBI, MAS, PRA, APRA CPS 230, DORA-adjacent regimes). Strong working knowledge of the observability and monitoring landscape - metrics, logs, traces, OpenTelemetry, alerting, dashboards, AIOps. Demonstrated ability to operate at the senior end of customer relationships: head of production, head of market data, head of trading technology, CISO, CTO. You can lead a customer conversation, not just attend one. Excellent written communication. You can take a complex resilience or market data problem and produce a one-pager that a CTO, a regulator, and an engineer can all act on. A bias for evidence over opinion: structured customer discovery, primary data, win/loss analysis, willingness to kill ideas that don't survive contact with the customer. Experience defining commercial constructs - pricing, packaging, plug-in groups, consumption vs. seat - in partnership with Finance and Sales, including for sub-$5M ARR product lines you have grown into material businesses. Experience with agentic AI / LLM-assisted operations and an informed view on how it should and should not be deployed in regulated environments is a strong plus. Health Insurance and Dental Health Cover for you and your dependants Enhanced Employer Pension Scheme Flexible Hybrid Working Enhanced Parental Leave Travel Insurance Life Assurance Income Protection Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.
Major IT & Digital have partnered with a global player in the fluid transfer sector working across various energy, defense and private sector corporations. My client operates from their Head Office in Aberdeen, however, open to individuals working from a wider location. My client leads the way in delivering industrial control systems and fluid system solutions across a global market. A well-established marketing leading business with over 50 years industry experience, achieving well over £80m UK turnover, which includes a recent global acquisition to strengthen my clients portfolio as a key player in the energy sector. This is an exciting new role, working as an analyst / developer for the Business Systems team, ensuring high level systems availability and stability, acting as an ERP specialist, whilst providing technical expertise including L3 support. This role would suit someone educated with an industry related degree and experienced within a similar business systems position and looking for an opportunity to grow their career within the energy sector and build on existing ERP systems knowledge. Some key requirements my client have highlighted, include an ability to analyse, design, implement, diagnose, configure and resolve business systems issues, ensuring they meet business needs. Highly skilled in the delivery of an ongoing ERP upgrade to ensure smooth transition between systems, acting as a conduit for ERP issues by defining and tracking issues to a high standard. It would be beneficial if you had some recent exposure to Syspro ERP systems including a good understanding of SQL servers for reporting purposes. My client also operates across 5 sites in the UK and will require some occasional travel to these sites include some client locations, therefore a UK driving license is a must for this role. Details of the company benefits package can be discussed on the initial registration process.
May 31, 2026
Full time
Major IT & Digital have partnered with a global player in the fluid transfer sector working across various energy, defense and private sector corporations. My client operates from their Head Office in Aberdeen, however, open to individuals working from a wider location. My client leads the way in delivering industrial control systems and fluid system solutions across a global market. A well-established marketing leading business with over 50 years industry experience, achieving well over £80m UK turnover, which includes a recent global acquisition to strengthen my clients portfolio as a key player in the energy sector. This is an exciting new role, working as an analyst / developer for the Business Systems team, ensuring high level systems availability and stability, acting as an ERP specialist, whilst providing technical expertise including L3 support. This role would suit someone educated with an industry related degree and experienced within a similar business systems position and looking for an opportunity to grow their career within the energy sector and build on existing ERP systems knowledge. Some key requirements my client have highlighted, include an ability to analyse, design, implement, diagnose, configure and resolve business systems issues, ensuring they meet business needs. Highly skilled in the delivery of an ongoing ERP upgrade to ensure smooth transition between systems, acting as a conduit for ERP issues by defining and tracking issues to a high standard. It would be beneficial if you had some recent exposure to Syspro ERP systems including a good understanding of SQL servers for reporting purposes. My client also operates across 5 sites in the UK and will require some occasional travel to these sites include some client locations, therefore a UK driving license is a must for this role. Details of the company benefits package can be discussed on the initial registration process.
QC Officer - Analytical Chemistry SRG are delighted to be supporting a successful and growing organisation in the Central Belt of Scotland with the recruitment of a QC Analyst to join their analytical laboratory team. This is an excellent opportunity for someone with strong analytical chemistry experience gained in an industry-based GMP environment who is looking to take the next step in a hands-on quality control role. About the Opportunity Working as part of a busy QC laboratory, you will play a key role in supporting analytical testing activities across a range of materials and products. The position is well suited to a candidate who is confident using analytical instrumentation, particularly HPLC with Empower software, and who understands the importance of quality, compliance and high laboratory standards in a regulated environment. Key Responsibilities Perform a wide range of analytical chemistry testing within a GMP-regulated QC laboratory environment Operate analytical instrumentation with a particular focus on HPLC using Empower software Carry out testing using techniques such as HPLC, UV spectrophotometry and FTIR Complete compendial testing including osmolality, pH, appearance, conductivity, density and sub-visible particulate testing Support excipient testing, including compendial identification testing, as part of routine laboratory activities Undertake additional laboratory testing such as loss on drying and CCIT where required Review, record and trend analytical data in accordance with GMP requirements and internal procedures Assist with method transfer, validation, stability studies and laboratory investigations as needed Maintain excellent laboratory housekeeping standards, including stock management, reagent preparation, cleaning and waste disposal Ensure all documentation and laboratory activities are completed accurately and compliantly To succeed in this role, you will bring proven analytical chemistry experience from an industry setting and a practical, hands-on approach to laboratory work. Candidate Requirements Previous experience in an analytical chemistry or QC laboratory role within industry is essential Hands-on experience of HPLC with Empower software is strongly preferred Experience with some or all of the following techniques would be highly advantageous: HPLC, UV spectrophotometry, FTIR, compendial testing, excipient testing, loss on drying and CCIT A good understanding of GMP, laboratory compliance and quality documentation Practical awareness of day-to-day laboratory operations, including housekeeping, stock control, reagent preparation, waste disposal and cleaning A proactive and organised approach, with the ability to work effectively as part of a laboratory team This is a great opportunity to join a well-established and expanding organisation where you can further develop your analytical laboratory career in a supportive and quality-focused environment. If you have the relevant analytical chemistry experience and are looking for your next opportunity in a GMP laboratory environment, we would be pleased to hear from you. Please apply online or contact Emma for further information. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
May 31, 2026
Full time
QC Officer - Analytical Chemistry SRG are delighted to be supporting a successful and growing organisation in the Central Belt of Scotland with the recruitment of a QC Analyst to join their analytical laboratory team. This is an excellent opportunity for someone with strong analytical chemistry experience gained in an industry-based GMP environment who is looking to take the next step in a hands-on quality control role. About the Opportunity Working as part of a busy QC laboratory, you will play a key role in supporting analytical testing activities across a range of materials and products. The position is well suited to a candidate who is confident using analytical instrumentation, particularly HPLC with Empower software, and who understands the importance of quality, compliance and high laboratory standards in a regulated environment. Key Responsibilities Perform a wide range of analytical chemistry testing within a GMP-regulated QC laboratory environment Operate analytical instrumentation with a particular focus on HPLC using Empower software Carry out testing using techniques such as HPLC, UV spectrophotometry and FTIR Complete compendial testing including osmolality, pH, appearance, conductivity, density and sub-visible particulate testing Support excipient testing, including compendial identification testing, as part of routine laboratory activities Undertake additional laboratory testing such as loss on drying and CCIT where required Review, record and trend analytical data in accordance with GMP requirements and internal procedures Assist with method transfer, validation, stability studies and laboratory investigations as needed Maintain excellent laboratory housekeeping standards, including stock management, reagent preparation, cleaning and waste disposal Ensure all documentation and laboratory activities are completed accurately and compliantly To succeed in this role, you will bring proven analytical chemistry experience from an industry setting and a practical, hands-on approach to laboratory work. Candidate Requirements Previous experience in an analytical chemistry or QC laboratory role within industry is essential Hands-on experience of HPLC with Empower software is strongly preferred Experience with some or all of the following techniques would be highly advantageous: HPLC, UV spectrophotometry, FTIR, compendial testing, excipient testing, loss on drying and CCIT A good understanding of GMP, laboratory compliance and quality documentation Practical awareness of day-to-day laboratory operations, including housekeeping, stock control, reagent preparation, waste disposal and cleaning A proactive and organised approach, with the ability to work effectively as part of a laboratory team This is a great opportunity to join a well-established and expanding organisation where you can further develop your analytical laboratory career in a supportive and quality-focused environment. If you have the relevant analytical chemistry experience and are looking for your next opportunity in a GMP laboratory environment, we would be pleased to hear from you. Please apply online or contact Emma for further information. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Laboratory Analyst (Analytical Development) Terumo BCT is a global leader in blood management, blood safety, therapeutic apheresis, cell therapy and cell collections. We invite you to join Terumo BCT in Larne as a Lab Analyst (Analytical Development). The successful candidate will execute testing according to analytical methods and ensure all laboratory equipment is calibrated and maintained. They will conform to Terumo BCT Ltd. Policies and follow procedures in a Good Manufacturing Practice (GMP) environment. Key Responsibilities Performing laboratory analysis based on documented analytical methods and procedures. Analysis to the appropriate test specification of raw materials, finished goods and any other routine and non-routine analysis as required. Participate in process validation work linked to routine manufacture of pharmaceuticals. Carry out routine internal calibration activities of laboratory equipment and ensure that all such equipment is maintained in good working order. Contribute and participate in ongoing continuous improvement initiatives. Perform additional investigations for out-of-specification (OOS) samples and related non-conformances. Assist in meeting ongoing metric-driven goals and KPIs. Maintain neat and accurate analysis records. Organise and prioritise own workload to meet deadlines. Support H&S and COSHH tasks as and when required. Participate in periodic reference standard and chemical stock checks. Undertake analytical training courses, where necessary, to develop key skills deemed critical to business needs. Assist in the training of other associates as required. Qualifications and Experience Higher level qualification (e.g. HND or degree) in a discipline highly relevant to testing in QC chemistry laboratory (e.g. chemistry, pharmaceutical analysis). Previous experience of working in a laboratory. Previous experience of executing analytical testing in a GMP or ISO 17025 environment. Demonstrable professional experience (time in industry) of cGMP. Demonstrable professional experience (time in industry) of use/maintenance/calibration of HPLC, UV. Demonstrable professional experience (time in industry) of working to ICH quality guidelines for stability and validation (ICH Q1 and ICH Q2). Submit your CV via our Terumo BCT career's portal mySource before closing at 5:00 pm on Wednesday, 10 June 2026. You must clearly demonstrate in your CV/application how you meet the required criteria or you may not be shortlisted. Join us in driving progress and supporting patients locally and across the globe every day by contributing to society through healthcare. Applicants must be eligible to work in the UK without the need for employer sponsorship. We cannot provide visa sponsorship for this position. Candidates who have applied for this position within the last 6 months need not reapply.
May 31, 2026
Full time
Laboratory Analyst (Analytical Development) Terumo BCT is a global leader in blood management, blood safety, therapeutic apheresis, cell therapy and cell collections. We invite you to join Terumo BCT in Larne as a Lab Analyst (Analytical Development). The successful candidate will execute testing according to analytical methods and ensure all laboratory equipment is calibrated and maintained. They will conform to Terumo BCT Ltd. Policies and follow procedures in a Good Manufacturing Practice (GMP) environment. Key Responsibilities Performing laboratory analysis based on documented analytical methods and procedures. Analysis to the appropriate test specification of raw materials, finished goods and any other routine and non-routine analysis as required. Participate in process validation work linked to routine manufacture of pharmaceuticals. Carry out routine internal calibration activities of laboratory equipment and ensure that all such equipment is maintained in good working order. Contribute and participate in ongoing continuous improvement initiatives. Perform additional investigations for out-of-specification (OOS) samples and related non-conformances. Assist in meeting ongoing metric-driven goals and KPIs. Maintain neat and accurate analysis records. Organise and prioritise own workload to meet deadlines. Support H&S and COSHH tasks as and when required. Participate in periodic reference standard and chemical stock checks. Undertake analytical training courses, where necessary, to develop key skills deemed critical to business needs. Assist in the training of other associates as required. Qualifications and Experience Higher level qualification (e.g. HND or degree) in a discipline highly relevant to testing in QC chemistry laboratory (e.g. chemistry, pharmaceutical analysis). Previous experience of working in a laboratory. Previous experience of executing analytical testing in a GMP or ISO 17025 environment. Demonstrable professional experience (time in industry) of cGMP. Demonstrable professional experience (time in industry) of use/maintenance/calibration of HPLC, UV. Demonstrable professional experience (time in industry) of working to ICH quality guidelines for stability and validation (ICH Q1 and ICH Q2). Submit your CV via our Terumo BCT career's portal mySource before closing at 5:00 pm on Wednesday, 10 June 2026. You must clearly demonstrate in your CV/application how you meet the required criteria or you may not be shortlisted. Join us in driving progress and supporting patients locally and across the globe every day by contributing to society through healthcare. Applicants must be eligible to work in the UK without the need for employer sponsorship. We cannot provide visa sponsorship for this position. Candidates who have applied for this position within the last 6 months need not reapply.
Revelwood, a global leading FP&A consultancy, is looking for a Workday Adaptive Planning Senior Consultant. Revelwood is looking for a full time, experienced Workday Adaptive Planning Senior Consultant to join our growing UK services team. We're seeking proactive leaders who understand the financial planning and reporting process and demonstrate strong self management, organisational, written, and verbal communication skills. If you thrive on solving complex business challenges and want to contribute to and help shape the ambitious growth plans of a global partner, this role is for you. As a Senior Consultant on our Workday Adaptive Planning team, you will: Lead Workday Adaptive Planning implementation/customization projects Partner with customers to deliver transformational improvements to their planning, reporting and decision making processes Interact with and influence various levels of client personnel, from analysts to CFOs Provide industry and/or technology expertise to clients and Revelwood project teams Provide design advice and guidance throughout the project lifecycle Lead product demonstrations as part of our pre sales team Contribute to the development of methodologies, approaches and models relevant to Revelwood's Professional Services organization Lead and mentor others in the consulting organization Qualifications and experience we are looking for: Minimum of 3 years of experience working with Workday Adaptive Planning technology in both a design and development capacity Minimum of 2 years experience managing project teams Minimum of 3 years experience in FP&A, Commercial Finance or similar roles Experience in building and improving financial and operational planning models Experienced in solving complex business problems and hands on process improvement Experienced in leading design sessions and commanding a room Strong interpersonal communication skills Ability to work in a team environment for some tasks while being a self starter and working independently for others Strong analytical and problem solving skills Ability to handle and prioritise multiple, simultaneous tasks UK based with appropriate UK work permits Why Revelwood? Our team describes it as working at a startup-with the stability of a company that's been thriving for over 30 years. You'll have significant growth potential, the opportunity to make a meaningful impact, and the chance to be part of an exciting period of expansion. At Revelwood, our ability to speak business first has been the foundation for building lasting and successful relationships with our customers over hundreds of projects. We take the time to understand our customers' challenges and business priorities before working with them to deliver technology based solutions which are successfully embraced across their business. To make this possible, we look for consultants who are able to combine business experience and technical expertise and who are always ready to challenge the status quo to find new and better ways for customers to perform their planning, reporting and decision making. One last thing: Our culture and core values are central to everything we do. Visit our website at to read them-make sure they resonate with you before applying. Are you our next Revelwoodian? If you're driven, motivated, and ready to join a dynamic and collaborative team, we'd love to hear from you.
May 31, 2026
Full time
Revelwood, a global leading FP&A consultancy, is looking for a Workday Adaptive Planning Senior Consultant. Revelwood is looking for a full time, experienced Workday Adaptive Planning Senior Consultant to join our growing UK services team. We're seeking proactive leaders who understand the financial planning and reporting process and demonstrate strong self management, organisational, written, and verbal communication skills. If you thrive on solving complex business challenges and want to contribute to and help shape the ambitious growth plans of a global partner, this role is for you. As a Senior Consultant on our Workday Adaptive Planning team, you will: Lead Workday Adaptive Planning implementation/customization projects Partner with customers to deliver transformational improvements to their planning, reporting and decision making processes Interact with and influence various levels of client personnel, from analysts to CFOs Provide industry and/or technology expertise to clients and Revelwood project teams Provide design advice and guidance throughout the project lifecycle Lead product demonstrations as part of our pre sales team Contribute to the development of methodologies, approaches and models relevant to Revelwood's Professional Services organization Lead and mentor others in the consulting organization Qualifications and experience we are looking for: Minimum of 3 years of experience working with Workday Adaptive Planning technology in both a design and development capacity Minimum of 2 years experience managing project teams Minimum of 3 years experience in FP&A, Commercial Finance or similar roles Experience in building and improving financial and operational planning models Experienced in solving complex business problems and hands on process improvement Experienced in leading design sessions and commanding a room Strong interpersonal communication skills Ability to work in a team environment for some tasks while being a self starter and working independently for others Strong analytical and problem solving skills Ability to handle and prioritise multiple, simultaneous tasks UK based with appropriate UK work permits Why Revelwood? Our team describes it as working at a startup-with the stability of a company that's been thriving for over 30 years. You'll have significant growth potential, the opportunity to make a meaningful impact, and the chance to be part of an exciting period of expansion. At Revelwood, our ability to speak business first has been the foundation for building lasting and successful relationships with our customers over hundreds of projects. We take the time to understand our customers' challenges and business priorities before working with them to deliver technology based solutions which are successfully embraced across their business. To make this possible, we look for consultants who are able to combine business experience and technical expertise and who are always ready to challenge the status quo to find new and better ways for customers to perform their planning, reporting and decision making. One last thing: Our culture and core values are central to everything we do. Visit our website at to read them-make sure they resonate with you before applying. Are you our next Revelwoodian? If you're driven, motivated, and ready to join a dynamic and collaborative team, we'd love to hear from you.
Job Role: Security Officer Working Hours: 5 on 3 off shift pattern, average 42 hours per week Pay:£13.45 per hour Location:Fareham Shopping Centre, PO16 0PQ Reporting to:Operations Manager Overview An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based at Fareham Shopping Centre. As a Security Officer, you will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secure environment for all visitors and staff.You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential. The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided. Duties include: Protecting the client's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and site-specific procedures Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents Completing reports by recording observations, information, occurrences, and surveillance activities Maintaining organisation's stability and reputation by complying with legal requirements Contributing to team effort by accomplishing related results as needed Acting as a first line support to customers and visitors on the site, providing a professional and friendly service Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action Maintaining professional conduct at all times Requirements Full 5-year employment checkable history Valid frontline SIA licence DS or SG Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Benefits Access to a range of nationally recognised courses to help further your career, via the Anchor Academy Access to SIA and First Aid training at discounted rates, with financial support available Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment) Stream - access to pay as you earn it Cycle to Work Scheme Available Full uniform provided Free Employee Assistance Programme 24/7 including access to counselling Hospital Saturday Fund Reward and Recognition awards What's Next? If you would like to be considered for this position, APPLY NOW and we will be in touch. Other companies may call this role:Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer Within commuting distance of:Portsmouth, Southampton, Fareham, Gosport, Havant, Waterlooville, Eastleigh, Hedge End, Chichester, Petersfield, Winchester, Andover, and Basingstoke.
May 31, 2026
Full time
Job Role: Security Officer Working Hours: 5 on 3 off shift pattern, average 42 hours per week Pay:£13.45 per hour Location:Fareham Shopping Centre, PO16 0PQ Reporting to:Operations Manager Overview An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based at Fareham Shopping Centre. As a Security Officer, you will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secure environment for all visitors and staff.You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential. The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided. Duties include: Protecting the client's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and site-specific procedures Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents Completing reports by recording observations, information, occurrences, and surveillance activities Maintaining organisation's stability and reputation by complying with legal requirements Contributing to team effort by accomplishing related results as needed Acting as a first line support to customers and visitors on the site, providing a professional and friendly service Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action Maintaining professional conduct at all times Requirements Full 5-year employment checkable history Valid frontline SIA licence DS or SG Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Benefits Access to a range of nationally recognised courses to help further your career, via the Anchor Academy Access to SIA and First Aid training at discounted rates, with financial support available Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment) Stream - access to pay as you earn it Cycle to Work Scheme Available Full uniform provided Free Employee Assistance Programme 24/7 including access to counselling Hospital Saturday Fund Reward and Recognition awards What's Next? If you would like to be considered for this position, APPLY NOW and we will be in touch. Other companies may call this role:Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer Within commuting distance of:Portsmouth, Southampton, Fareham, Gosport, Havant, Waterlooville, Eastleigh, Hedge End, Chichester, Petersfield, Winchester, Andover, and Basingstoke.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions. Skills and experience Strong leadership capability: team leadership, coaching, performance management. Deep understanding of business systems, integrations, software delivery lifecycle, and enterprise change management. Ability to oversee complex delivery portfolios, balancing capacity, risk and value. Advanced stakeholder management and influencing skills across senior levels. Knowledge of technology strategy, architecture governance, and vendor management. Strong analytical, commercial and problem-solving skills. Experience managing multidisciplinary teams in fast-paced environments. Ability to constructively challenge, make decisive recommendations, and deliver difficult messages. Demonstrated ability to shape culture, drive behavioural change and embed new ways of working. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
May 31, 2026
Full time
Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions. Skills and experience Strong leadership capability: team leadership, coaching, performance management. Deep understanding of business systems, integrations, software delivery lifecycle, and enterprise change management. Ability to oversee complex delivery portfolios, balancing capacity, risk and value. Advanced stakeholder management and influencing skills across senior levels. Knowledge of technology strategy, architecture governance, and vendor management. Strong analytical, commercial and problem-solving skills. Experience managing multidisciplinary teams in fast-paced environments. Ability to constructively challenge, make decisive recommendations, and deliver difficult messages. Demonstrated ability to shape culture, drive behavioural change and embed new ways of working. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
A leading SaaS security solutions provider is looking for a Test Analyst to support the testing of their applications. You will work closely with other analysts, ensuring the quality and stability of software releases through various testing activities. Candidates should have knowledge of software testing processes, an analytical mindset, and proven experience with automated testing tools. This hybrid role offers flexibility in work location and comes with competitive benefits, including 23 days of holiday.
May 30, 2026
Full time
A leading SaaS security solutions provider is looking for a Test Analyst to support the testing of their applications. You will work closely with other analysts, ensuring the quality and stability of software releases through various testing activities. Candidates should have knowledge of software testing processes, an analytical mindset, and proven experience with automated testing tools. This hybrid role offers flexibility in work location and comes with competitive benefits, including 23 days of holiday.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions. Skills and experience Strong leadership capability: team leadership, coaching, performance management. Deep understanding of business systems, integrations, software delivery lifecycle, and enterprise change management. Ability to oversee complex delivery portfolios, balancing capacity, risk and value. Advanced stakeholder management and influencing skills across senior levels. Knowledge of technology strategy, architecture governance, and vendor management. Strong analytical, commercial and problem-solving skills. Experience managing multidisciplinary teams in fast-paced environments. Ability to constructively challenge, make decisive recommendations, and deliver difficult messages. Demonstrated ability to shape culture, drive behavioural change and embed new ways of working. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
May 30, 2026
Full time
Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions. Skills and experience Strong leadership capability: team leadership, coaching, performance management. Deep understanding of business systems, integrations, software delivery lifecycle, and enterprise change management. Ability to oversee complex delivery portfolios, balancing capacity, risk and value. Advanced stakeholder management and influencing skills across senior levels. Knowledge of technology strategy, architecture governance, and vendor management. Strong analytical, commercial and problem-solving skills. Experience managing multidisciplinary teams in fast-paced environments. Ability to constructively challenge, make decisive recommendations, and deliver difficult messages. Demonstrated ability to shape culture, drive behavioural change and embed new ways of working. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Platform Support Analyst (Power BI / SQL) We are seeking a proactive and technically capable Platform Support Analyst to join the team and play a key role in the day-to-day support, stability and continuous operation of the companies platform environment. This role will act as the first point of contact for platform-related incidents, service requests and operational issues, ensuring effective coordination between Client Services, Operations teams and external engineering partners. The successful candidate will combine strong technical troubleshooting capability with data management and reporting expertise to support both operational delivery and wider business requirements. Key Responsibilities Provide day-to-day operational support for the platform, ensuring high levels of availability, stability and performance. Act as the primary contact for platform-related issues, investigating, troubleshooting and coordinating resolution activities. Liaise with Client Services, Operations and third-party engineering teams to ensure incidents and requests are managed effectively through to resolution. Monitor platform health, identify recurring issues and contribute to continuous service improvement initiatives. Support release activities, maintenance tasks and operational change processes where required. Perform ad hoc data imports and exports to support operational and client requirements. Extract, manipulate and validate data from multiple sources to support reporting, analysis and business processes. Develop and maintain reports and dashboards using Power BI. Write and optimise SQL queries for data extraction, analysis and troubleshooting activities. Ensure data integrity, accuracy and compliance with internal processes and standards. Maintain accurate documentation of support procedures, known issues and technical processes. Skills & Experience Required Previous experience in a Platform Support Analyst, Application Support Analyst, Technical Support or similar operational support role. Strong troubleshooting and incident management skills. Experience working with cross-functional teams and external technical partners. Strong SQL skills, including querying, data extraction and manipulation. Experience using Power BI for reporting and dashboard creation. Experience with data import/export tools and processes. Good understanding of data structures, validation and reconciliation processes. Ability to prioritise workload and manage multiple tasks in a fast-paced environment. Strong communication and stakeholder management skills. Excellent attention to detail and problem-solving capability. Desirable Skills Experience supporting SaaS or enterprise platforms. Familiarity with ticketing and service management tools. Exposure to ETL processes or data integration tools. Understanding of ITIL or service management best practices. Experience working within regulated or operationally critical environments.
May 30, 2026
Full time
Platform Support Analyst (Power BI / SQL) We are seeking a proactive and technically capable Platform Support Analyst to join the team and play a key role in the day-to-day support, stability and continuous operation of the companies platform environment. This role will act as the first point of contact for platform-related incidents, service requests and operational issues, ensuring effective coordination between Client Services, Operations teams and external engineering partners. The successful candidate will combine strong technical troubleshooting capability with data management and reporting expertise to support both operational delivery and wider business requirements. Key Responsibilities Provide day-to-day operational support for the platform, ensuring high levels of availability, stability and performance. Act as the primary contact for platform-related issues, investigating, troubleshooting and coordinating resolution activities. Liaise with Client Services, Operations and third-party engineering teams to ensure incidents and requests are managed effectively through to resolution. Monitor platform health, identify recurring issues and contribute to continuous service improvement initiatives. Support release activities, maintenance tasks and operational change processes where required. Perform ad hoc data imports and exports to support operational and client requirements. Extract, manipulate and validate data from multiple sources to support reporting, analysis and business processes. Develop and maintain reports and dashboards using Power BI. Write and optimise SQL queries for data extraction, analysis and troubleshooting activities. Ensure data integrity, accuracy and compliance with internal processes and standards. Maintain accurate documentation of support procedures, known issues and technical processes. Skills & Experience Required Previous experience in a Platform Support Analyst, Application Support Analyst, Technical Support or similar operational support role. Strong troubleshooting and incident management skills. Experience working with cross-functional teams and external technical partners. Strong SQL skills, including querying, data extraction and manipulation. Experience using Power BI for reporting and dashboard creation. Experience with data import/export tools and processes. Good understanding of data structures, validation and reconciliation processes. Ability to prioritise workload and manage multiple tasks in a fast-paced environment. Strong communication and stakeholder management skills. Excellent attention to detail and problem-solving capability. Desirable Skills Experience supporting SaaS or enterprise platforms. Familiarity with ticketing and service management tools. Exposure to ETL processes or data integration tools. Understanding of ITIL or service management best practices. Experience working within regulated or operationally critical environments.
