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Capgemini is seeking a SIAM Incident and Knowledge Analyst to coordinate Incident Management and Knowledge Management across a multi-supplier environment. You will ensure effective incident resolution and the creation, maintenance and sharing of accurate knowledge articles with suppliers and internal teams. The role requires strong ITSM/ITIL knowledge, SIAM governance experience, data analysis, and excellent stakeholder communication to improve service stability and user experience.

Are you an experienced IT Technician? This Business Systems Analyst / Assistant IT Manager role is a brilliant opportunity to step up and make a bigger impact. Take charge of the full tech stack alongside our client's MSP and put your ideas to work across the business. Business Systems Analyst / Assistant IT Manager Full-time, Permanent Competitive salary, based on experience Office-based, with hybrid flexibility when schedules and tasks allow Applicants must be able to reliably commute to Southsea or relocate before starting work The Role Our client is looking for a Business Systems Analyst to support the day-to-day operation, improvement, and development of IT systems and solutions across its well-established and successful e-commerce business, which utilizes a number of mainstream platforms and extensive automation. This is a hands-on and broad role covering business systems support, process improvement, project coordination, reporting, automation, user training, cyber security, and general IT support. The role would suit an experienced IT Technician looking for a step-up, or an existing Deputy / Assistant IT Manager searching for a new opportunity. You will work closely with teams across Customer Service, Sales, Operations, Product, Purchasing, Marketing, and Finance, as well as our client's external technology partners. This role provides an excellent opportunity to broaden your experience and skill set, suiting someone with a strong mix of technical confidence, business process understanding, communication skills, and a practical continuous improvement mindset. Working Model: This role requires you to work from our client's Southsea (PO5) office, with some flexibility around hybrid working when schedules and tasks allow. You must be able to reliably commute or plan to relocate before starting work. Key Responsibilities System Administration & Support: Support, administer, and improve core business systems. Take ownership of the IT infrastructure, hardware, and security, working alongside our client's Managed Service Provider (MSP). Project & Task Management: Manage and prioritize IT tasks, system requests, and small projects. Assist the Head of IT with IT planning, budgeting, vendor management, system stability, and longer-term technology improvements. Process Improvement & Automation: Support business process improvement across departments via existing systems, data, new technology, and AI. Identify, design, and implement automation opportunities using tools such as Make, Google Apps Script, and the Odoo automation layer. Integrations: Support integrations between business systems, communication tools, e-commerce/fulfillment platforms (including WMS), reporting tools, and third-party services. Data & Reporting: Provide analytical and report-writing support, including dashboards, operational reports, and data extracts. Help improve access to business data and support wider adoption of BI/reporting tools. Support product, purchasing, operational, and content data processes (master data, digital assets, etc.). User Training & Support: Provide user support, training, documentation, and reference materials for key systems and processes. Communicate effectively with internal users, managers, software vendors, support agencies, and development partners. Skills & Experience Needed Experience: 3+ years in IT support, business systems administration, or operations improvement, with at least 2 years supporting cross-departmental business systems (ERP, CRM, Helpdesk, project management). Tech Stack Proficiency: Confident administering Google Workspace and working with cloud-based systems. Familiarity with programming languages (Python, JavaScript, or similar) and system integrations using APIs. Data & Automation: Strong analytical skills with experience managing BigQuery, ETL processes, or cloud-based analytics, alongside BI/reporting tools. Communication: Able to support both technical and non-technical users patiently and clearly, design complex spreadsheets, and translate business requirements into practical system improvements. Bonus Points for: Direct experience with Odoo ERP, Shopify Plus, BigQuery/SQL, ecommerce/marketplace platforms, or PIM/DAM/Product Master Data workflows. About You A Continuous Improver: You are practical, curious, and commercially focused on useful outcomes. Proactive & Organized: You can comfortably balance urgent helpdesk tickets with longer-term improvement work and meticulous documentation. Collaborative & Accountable: You are comfortable working across departments and willing to take ownership while knowing exactly when to escalate. What Our Client Offers Impact: A highly visible role where your technical decisions directly benefit the whole team. Financial & Future: Profit sharing and life insurance. Health & Wellbeing: Private medical insurance, private dental insurance, gym membership, and a dedicated health & wellbeing programme. Work-Life Balance: Generous sick pay terms, flexibility around additional leave, bereavement leave, and paid volunteering days. Culture: Company social events, birthday bonus vouchers, and a friendly, supportive environment where your ideas will be heard and implemented. How to Apply If you have the skills and experience required for this position, click 'apply' today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. Other Suitable Skills & Experience Include: IT Support Manager, Assistant IT Manager, Business Systems Administrator, Systems Analyst, Applications Support Analyst, ERP Administrator, IT Project Coordinator, IT Technician, IT Support Engineer, IT Systems Engineer, Systems Administrator, Infrastructure Engineer, IT Support Lead, IT Generalist, Business Systems Support Specialist, Deputy IT & Systems Manager.

About the job you're consideringThe SIAM Incident and Knowledge Analyst is accountable for coordinating and supporting Incident Management and Knowledge Management activities across a complex multi-supplier environment. The role is outcome-focused, ensuring incidents are managed effectively while knowledge articles are created, maintained, and shared to improve service resolution, user experience, and operational efficiency. The Incident and Knowledge Analyst will work closely with suppliers and internal teams to monitor incident performance, support knowledge governance, and ensure compliance with agreed processes, standards, and service commitments. Through effective collaboration, data analysis, knowledge sharing, and continual improvement, the role contributes to improved service stability, faster incident resolution, enhanced self-service capabilities, and the delivery of measurable business value.Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.Your roleCoordinate and support Incident Management and Knowledge Management processes across a multi-supplier service environment, ensuring effective incident resolution and the availability of accurate, reusable knowledge.Work closely with suppliers and service teams to identify, create, review, and maintain knowledge articles, known errors, workarounds, and support documentation.Monitor incident trends and recurring issues, identifying opportunities to improve knowledge content, reduce resolution times, and enhance first-time fix rates.Ensure knowledge records meet agreed quality standards, governance requirements, and are regularly reviewed for accuracy, relevance, and effectiveness.Produce incident and knowledge management reporting, analysing performance metrics and providing insights to support service improvement and decision-making.Support continual improvement initiatives by promoting knowledge sharing, increasing self-service capabilities, and driving actions that improve service stability, operational efficiency, and user experience.You can bring your whole self to work. At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.Your skills and experienceExperience in Incident Management, Knowledge Management, Service Management, or Service Integration within complex multi-supplier IT environments.Strong understanding of SIAM principles, supplier governance, and the coordination of services across multiple suppliers and support teams.Knowledge of ITSM best practices, including Incident, Knowledge, Problem, Service Level, and Supplier Management, with a good understanding of ITIL frameworks.Experience analysing incident trends, recurring issues, and knowledge usage metrics to identify opportunities for service improvement and increased operational efficiency.Strong analytical, organisational, and communication skills, with the ability to create and maintain high-quality knowledge articles, support documentation, and management information.Excellent stakeholder management skills, with the ability to collaborate effectively with suppliers, technical teams, service desk functions, and business stakeholders to improve service performance, knowledge sharing, and user experience.We are a Disability Confident EmployerCapgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process.Your security clearance and pre-employment checksTo be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.Make it real - what does it mean for you?Flexibility to work your wayYou will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Your wellbeingYou'd be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.Shape your pathYou will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.Shared energyYou'll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You'll be joining a professional community of experts, who have got your back and will support you, every step of the way.Why should you consider Capgemini?Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.About CapgeminiCapgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real

Michael Page are delighted to be supporting a well established business in Leicester in their search for an FP&A Analyst. As an FP&A Analyst in Leicester, you'll play a key role in our client's team by helping to manage and analyse financial data to support business decisions. This role is all about ensuring the numbers add up and providing insights that help the company move forward. Client Details Our client is looking to hire a commercially minded and highly analytical FP&A Analyst on a permanent basis in Leicester. This is an excellent opportunity to join our client and for someone to combine finance and data to improve the way in which our client's internal stakeholders understand and use financial information. For the successful FP&A Analyst you will have a strong focus on financial modelling and Power BI. This role would suit someone who is an experienced analyst who is looking to further their career within a growing organisation. Description Prepare and deliver accurate financial reports and forecasts. Analyse financial data to provide actionable insights to stakeholders. Support budgeting and long-term planning processes. Collaborate with other departments to gather and interpret financial information. Monitor key performance indicators and highlight trends or concerns. Assist in developing financial models to support strategic decisions. Ensure compliance with financial regulations and company policies. Identify opportunities for process improvements within financial reporting. Profile A successful FP&A Analyst should have: A strong background in accounting or finance. Able to commute to our client's office in Leicester. Previous experience in an FP&A (budgeting, forecasting and financial planning activities). Strong Excel skills and Power BI experience. Proficiency in financial analysis and forecasting techniques. Experience with financial reporting tools and software. Excellent analytical and problem-solving skills. The ability to communicate complex financial information clearly. A proactive approach to identifying areas for improvement. A relevant qualification in finance or accounting. Job Offer Salary ranging from £45,000 to £50,000, dependent on the level of experience. Hybrid working arrangement. Performance based bonus. Permanent contract offering stability and growth potential.

Are you a Support Analyst looking for a new challenge? Sopra Steria's ADS account is seeking to recruit 6 Support Analysts to join a growing team supporting a key programme within our sector. This is a fantastic opportunity for analysts with a background in application support, or helpdesk environments who are looking to develop their careers in a highly professional and mission-focused setting. Working as part of a 24/7 shift-based support team, you will play a key role in ensuring the effective operation, support, and continuous improvement of business-critical applications. The role will involve incident, problem, request, and change management, with opportunities to contribute to testing, implementation, and operational process development. What You Will Be Doing Log, manage, and resolve incidents, requests, and support queries in line with agreed processes and service levels. Investigate application and user issues, carry out initial analysis, and either resolve or escape where needed. Monitor live services and help ensure systems are running effectively within agreed service targets. Support problem management and change activity by following defined procedures and maintaining accurate support records. Assist with testing, system checks, and release support activities to help maintain service stability. Produce and update support documentation, user guidance, and operational records to support day-to-day service delivery. What You Will Bring Experience in Application Support. ITIL Foundation or awareness of ITIL-based support environments. Experience supporting applications through a DevOps or scripted support model. Good problem-solving skills with the ability to investigate issues and follow them through to resolution. An understanding of core support processes such as incident, request, and problem management. Experience working in a structured environment with defined processes, priorities, and service targets. Strong communication skills and the ability to work effectively with users, team members, and technical colleagues. Willingness to work onsite in a secure environment and be part of a 24/7 shift rota. Employment Type: Permanent Location: Portsmouth - onsite 24x7 shift-based Security Clearance Level: Active DV, otherwise willingness to go through this clearance Salary: Dependant on experience Benefits: 25 days annual leave with the choice to buy extra days, life assurance, and 6% pension Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number with the subject line: "Application Support Request". Role: Incident and Problem Management Analyst (SC Cleared) Job Type: Permanent Location: Warrington, UK Mode of Working: Hybrid Number of hours: 40 hours per week - full time Ready to utilize your experience and expertise in Incident and Problem Management Analyst? We have an exciting role for you - Incident and Problem Management Analyst! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Build strong relationships with a diverse range of stakeholders. Gain access to endless learning opportunities. Work closely with the range of teams within the business to bring products to life. The Role As an Incident and Problem Management Analyst, you will play a key role in maintaining service stability across a complex, business-critical technology environment. You will support the effective management of incidents and problems by coordinating with Service Desk, SIAM, resolver groups and business stakeholders to ensure timely resolution, clear communication and continuous service improvement. The role will involve monitoring service performance, supporting major incident activity, contributing to root cause analysis, maintaining problem and known error records, and helping reduce repeat incidents through effective governance and knowledge management. Your responsibilities: Act as the primary point of contact for Incident and Problem records. Monitor incidents and problems to ensure SLAs, KPIs and quality standards are met. Identify, initiate, schedule and conduct incident and problem reviews. Ensure timely closure of resolved and end-user confirmed incident records. Provide guidance and support to Incident Process Coordinators and service teams. Set up and chair bridge calls for incidents in line with agreed processes. Coordinate with SIAM, ITSM, Service Desk, resolver groups and business teams. Manage major/high-priority incidents, ensuring effective diagnosis, escalation and communication. Deliver clear and timely communications to customers, IT teams and stakeholders. Produce trend analysis for recurring incidents and problems to support service improvement. Drive root cause analysis for recurring and high-impact problems, ensuring corrective actions are tracked to closure. Maintain problem records, known errors and workaround documentation to reduce repeat incidents and improve knowledge reuse. Attend customer and service review meetings, representing the service management viewpoint. Identify process enhancement opportunities, prepare solutions and support delivery through to execution. Experience supporting major incident communications and post-incident review actions. Knowledge of root cause analysis techniques and problem review governance. Your Profile Essential skills/knowledge/experience: SC cleared. ITIL certified or able to demonstrate strong ITIL process knowledge. Experience working in Incident and Problem Management within a busy operational environment. Strong understanding of ITIL Incident Management processes, procedures and governance. Ability to monitor and support achievement of process SLAs, KPIs and service quality targets. Excellent verbal, written and stakeholder communication skills. Strong customer management, service focus and proactive ownership. Good working knowledge of ITSM tools, Microsoft Office and Microsoft Teams. Confident decision-maker with a practical operational viewpoint. Strong negotiation and influencing skills across technical and business teams. Willingness to support On-call and work in shifts during business hours. Help keep critical services running by supporting effective Incident and Problem Management across a complex operational environment. Work with SIAM, Service Desk, resolver groups and business stakeholders to drive timely resolution, service stability and continuous improvement. Build your service management expertise while contributing to root cause analysis, known error management and improved customer experience. ITIL V5 certification. Strong Infrastructure Technical Skills. Experience with ServiceNow or similar ITSM platforms. TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is 'Inclusion without Exception'. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes. You'll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: "Adjustment Request" or call TCS London Office to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Tata Consultancy Services UK&I in Warrington is recruiting for an Incident and Problem Management Analyst (SC Cleared) to maintain service stability in a complex environment. The role coordinates with the Service Desk, SIAM and resolver groups to ensure timely resolution, governance and continuous service improvement. You will monitor incidents and problems, drive root cause analyses, and contribute to end-user communications and post-incident reviews.

Job Title: Asbestos Surveyor / Analyst Location: London Penguin Recruitment is delighted to be supporting a well-established asbestos consultancy in their search for an experienced Asbestos Surveyor / Analyst to join their team covering London and the surrounding areas. This is an excellent opportunity for a dual-qualified professional looking to join a respected consultancy offering a balanced mix of surveying and analytical duties across commercial and mixed-use environments. With structured workloads, realistic scheduling, and strong operational support, this role offers long-term stability within a well-organised and supportive business. THE ROLE As an Asbestos Surveyor / Analyst , you will carry out both surveying and analytical duties across a diverse portfolio of commercial, industrial, and mixed-use properties throughout London. Working independently and as part of an experienced team, you will deliver high-quality asbestos services while ensuring full compliance with current legislation, HSE guidance, and UKAS procedures. KEY RESPONSIBILITIES Carrying out Management, Refurbishment & Demolition (R&D) asbestos surveys in accordance with HSG264 Undertaking air monitoring, four-stage clearances, leak testing, smoke testing, and reassurance sampling Working across commercial, industrial, and mixed-use properties Producing accurate and compliant asbestos survey and analytical reports Liaising professionally with clients, contractors, and internal teams Managing your own workload effectively across multiple client sites Ensuring all work complies with current asbestos legislation, HSE guidance, and UKAS procedures WHAT WE'RE LOOKING FOR BOHS P402, P403 and P404 qualifications (or equivalent) Experience working in a dual Surveyor / Analyst role Strong understanding of asbestos legislation and compliance requirements Ability to manage your workload independently Full UK driving licence Excellent communication, organisational, and report-writing skills Professional, reliable, and quality-focused approach to work WHAT'S ON OFFER £40,000 - £45,000 salary (depending on experience) Company vehicle provided Commercial and mixed-use site work Structured workload with clear planning Supportive management and strong technical backing Permanent, long-term position with a respected consultancy If you are interested in this role, contact Joel Bland on or email

Job Title: Asbestos Surveyor Analyst Location: Basildon Penguin Recruitment is delighted to be supporting a well-established UKAS-accredited asbestos consultancy in their search for an experienced Asbestos Surveyor Analyst to support a busy and expanding workload across Basildon and the wider Essex region. This is an excellent opportunity for a dual-qualified professional seeking a varied role, strong earning potential, and long-term stability. The position offers a genuine mix of surveying and analytical duties across commercial, domestic, and public sector sites. What You'll Be Joining You'll be joining a respected consultancy known for delivering high-quality asbestos services across Essex and the surrounding areas. The company promotes a supportive working environment, realistic workloads, and ongoing investment in the training and development of its employees. For an experienced Asbestos Surveyor Analyst , this is an opportunity to join a stable business offering a consistent pipeline of work alongside strong technical and operational support. Salary & Benefits £36,000 - £42,000 salary (DOE) Company vehicle or car allowance 22-25 days annual leave plus bank holidays Company pension scheme Ongoing training and professional development Overtime opportunities available Stable, long-term workload Supportive management team Long-term career progression opportunities The Role Carrying out Management and Refurbishment & Demolition (R&D) asbestos surveys in accordance with HSG264 Undertaking air monitoring, including four-stage clearances and reoccupation certification Carrying out reassurance, leak, background, and personal air testing where required Conducting bulk sampling and ensuring correct procedures are followed Producing accurate and compliant survey and analytical reports in accordance with HSG264 and HSG248 Working across commercial, domestic, and public sector properties Managing your workload efficiently across multiple sites Liaising professionally with clients, contractors, and internal teams Maintaining high standards of health & safety, quality, and compliance About You BOHS P402, P403 and P404 qualifications (essential) Previous experience working in an Asbestos Surveyor Analyst or dual role Strong understanding of HSG264, HSG248, and current asbestos legislation Experience working within a UKAS-accredited consultancy is desirable Full UK driving licence Strong communication and report-writing skills Ability to manage your own workload independently Professional, organised, and reliable approach to work Why This Role £36,000 - £42,000 salary depending on experience Genuine dual surveying and analytical position Varied workload across multiple sectors Strong benefits package Realistic and well-managed scheduling Ongoing professional development Long-term stability within a growing consultancy Supportive and professional working environment If you are interested in this role, contact Joel Bland on or email

Test Engineer (Tech stack: QA Analyst, QA, SDET, Test Engineer, Tester, Manual Tester, QA Engineer, Quality Assurance, Software Quality Assurance (SQA) Engineer, Manual Testing, Web Applications, Defect Tracking, Excel, API Testing, SQL, DevOps, Scrum) Our client is an established technology business delivering web-based software solutions. They are looking to hire an Application Support Specialist with strong QA experience to ensure the quality, stability, and reliability of their applications. This role is primarily focused on manual testing, defect management, and application support. You will play a key part in validating releases, identifying issues, and working closely with development teams to ensure fixes are delivered and verified efficiently. There will also be opportunities to gain exposure to AI-driven tools and initiatives as part of ongoing platform development. What you'll need: 2+ years' commercial QA experience Strong manual testing experience (test cases / structured testing) Experience logging and managing defects Clear documentation skills Strong Excel skills (formulas, pivots, charts) Exposure to SQL, API testing, automation, or Agile environments would be advantageous but not essential. Location: Bournemouth (Fully Office Based) Salary: £40,000 - £50,000 Applicants must have the right to work in the UK. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKTECHREC NOIRUKREC