13 jobs found

Location: Belfast Arnott House, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Senior Customer Operations Analyst Team: Customer Intelligence, Customer Success Reports to: Director, Customer Intelligence Base location: Belfast, N. Ireland (Hybrid model) About the Role Imperva, A Thales Company, is seeking a Senior Customer Operations Analyst to join the Customer Intelligence team within our Customer Success organisation. This role keeps Customer Success running on accurate data, efficient processes and well-used tools. You will be the go-to person for how Customer Success operates: running our Customer Success platform (Planhat), keeping customer data accurate across Planhat and Snowflake, improving the processes our Customer Success teams use every day and producing the reporting that shows leaders how the business is performing, as well as putting AI to work for our Customer Success teams through Planhats AI suite, in house LLM's and other relevant technologies. You will work alongside Customer Success leadership to turn data into practical improvements for our teams and customers. This is a hands-on, senior individual-contributor role for an experienced analyst who combines strong data skills with a passion for making operations work better. Key Responsibilities Customer Success Platform & Systems Act as lead administrator and subject-matter expert for Planhat, managing configuration, workflows, playbooks, automation and ongoing optimisation. Support system integration and data ingestion between Planhat, Snowflake, Salesforce and other business systems, working with IT and Data Engineering. Gather, document and prioritise requirements for new tooling, automation, reporting and process changes. AI & Automation Configure, roll out and continuously improve AI features within Planhat, such as account summaries, AI-assisted insights and automated workflows, so they genuinely help Customer Success teams in their day-to-day work. Work with our in-house LLM to build and refine AI-powered use cases for Customer Success, such as account and meeting summaries, answering questions about customers, and drafting customer communications. Write, test and refine prompts, and prepare and maintain the customer data and knowledge sources the AI tools draw on, making sure outputs are accurate, relevant and useful. Identify manual, repetitive tasks across Customer Success and find ways to remove them using AI and automation. Train and support Customer Success teams in using AI tools effectively and responsibly, gathering feedback to improve them. Make sure AI use follows company data security, privacy and responsible-AI guidelines, working with IT, Security and Data teams. Operational Process & Enablement Design, maintain and continuously improve Customer Success operational processes, such as onboarding, account reviews, success plans, renewals handovers and customer engagement, using data to measure how well they work. Provide enablement and training to Customer Success teams on Planhat, reporting and processes, and create clear documentation and guides. Act as the first point of contact for Customer Success teams on tools, data and process questions, resolving issues and spotting recurring needs. Contribute to cross-functional projects with Sales, Product, Finance and Support that affect how Customer Success operates. Data Quality & Governance Own data quality across Customer Success data, identifying issues and driving them to resolution at the source. Write and maintain SQL queries and data sets in Snowflake to support Customer Success reporting and operations. Maintain clear data definitions, field standards and documentation so teams use data consistently. Reporting & Operational Insight Build, maintain and continuously improve Customer Success reporting in Planhat and PowerBI, from leadership dashboards to day-to-day operational views for Customer Success. Analyse product usage, customer engagement and operational data to answer business questions, track team performance and highlight areas to improve. Present findings and recommendations clearly to Customer Success teams, project leads and business leaders, including data for business reviews and leadership updates. Collaborate with the Data Strategist on customer health and retention insight, making sure the data behind it is accurate and the results are visible to Customer Success teams. Work with stakeholders to understand their needs, set priorities and manage multiple projects at once. Share knowledge with and support less experienced analysts and Customer Success colleagues. What Success Looks Like Planhat is well adopted, accurate and automated, saving CSMs time. Customer Success processes are clear, documented and measurably more efficient. Data quality issues are caught early and fixed at the source. AI tools in Planhat and our in-house LLM are widely used by Customer Success teams and save them measurable time. Customer Success teams and leaders trust and regularly use accurate, up-to-date reporting. Job Requirements Essential Bachelor's degree in Data Analytics, Business Analytics, Business Information Systems or a related data analysis field, or equivalent experience in data and business analytics. 5+ years of experience in an operations analyst, business analyst or data analyst role, ideally including time in Customer Success Operations, Revenue Operations or Sales Operations in a B2B SaaS or technology environment. Hands-on experience administering a Customer Success platform, ideally Planhat (or similar, such as Gainsight or ChurnZero), and/or Salesforce. Demonstrated expertise in Power BI, including building dashboards for senior audiences. Strong SQL skills, ideally with Snowflake, and proficiency in Python or another scripting language for data preparation and analysis. Proven experience designing, documenting and improving business processes, and helping teams adopt them. Practical experience using AI tools or LLMs in a business setting, such as writing and refining prompts or configuring AI features in business software, with a strong interest in applying AI to improve how teams work. Familiarity with common SaaS customer metrics (e.g. ARR, renewals, adoption, health scores) and how Customer Success teams use them. Ability to turn data into a clear story and practical recommendations for non-technical audiences. Detail-oriented, with a track record of finding data quality issues quickly and driving them to resolution. Experience working cross-functionally and influencing stakeholders. A highly organised self-starter who manages multiple priorities in a fast-paced environment. Excellent verbal and written communication skills and the ability to work well in a distributed, international team. Desirable Experience with dbt or other data transformation tools alongside Snowflake. Experience with system integrations, APIs or ETL tools. Experience rolling out or supporting AI features in a CRM or Customer Success platform, such as Planhat AI, Salesforce Einstein or Agentforce. Experience working with in-house or enterprise LLMs, including prompt design, retrieval-augmented generation (RAG) knowledge sources or evaluating AI output quality. Experience with workflow automation tools. Knowledge of the cybersecurity or data security industry. Applicants must be legally authorized to work in the UK at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!

Media Strategy Lead (Temporary Maternity Cover - Until February 2028) Location: Amersham, Buckinghamshire Client: Cytiva Recruitment Partner: Acorn by Synergie Contract: Fixed-Term Temporary Assignment (Maternity Cover) until February 2028 Working Hours: Full-Time 37.5hrs Media Strategy Lead Bring More to Life Acorn by Synergie is delighted to be recruiting on behalf of our client, Cytiva, for an experienced Media Strategy Lead to join their Global Advertising Team in Amersham. This is an exciting temporary opportunity providing maternity cover until February 2028. Cytiva, a global leader within life sciences, diagnostics, and biotechnology, plays a vital role in supporting the development of life-changing medicines, vaccines, and therapies. As part of Danaher, Cytiva offers an innovative and collaborative environment where employees are empowered to make a meaningful impact on human health. The successful candidate will act as a strategic advisor for paid advertising campaigns across multiple channels, ensuring media strategies align with business objectives and deliver measurable results. Key Responsibilities As Media Strategy Lead, you will: Partner closely with campaign managers to understand campaign objectives, target audiences, and key performance indicators (KPIs). Develop and recommend effective paid media strategies, including channel selection, audience segmentation, and budget allocation. Create and refine media briefs to support agency delivery and campaign success. Act as the primary point of contact between Cytiva's internal stakeholders and external media agency partners. Coordinate campaign assets, approvals, and timelines to ensure smooth campaign execution. Monitor campaign effectiveness and review performance reports in collaboration with the Advertising Analyst. Provide actionable recommendations and insights to optimise future campaign performance. Support the ongoing development of advertising best practices across the organisation. Ensure all activities align with Cytiva's brand guidelines and business objectives. Candidate Requirements To be considered for this position, you should have: Essential Skills & Experience Bachelor's degree in Marketing, Advertising, Communications, or a related discipline, or equivalent professional experience. Proven experience in media planning, advertising, digital marketing, or a similar strategic marketing role. Experience working directly with media agencies and managing campaign delivery processes. Strong understanding of paid media channels, including: Social Media Advertising Programmatic Advertising Digital Publishers Paid Search and Emerging Media Platforms Excellent communication and stakeholder management skills. Ability to analyse campaign performance data and translate findings into strategic recommendations. Strong organisational skills with the ability to manage multiple projects simultaneously. Experience working within a global or matrix-managed organisation would be advantageous. Desirable Skills Previous experience within a B2B marketing environment. Exposure to life sciences, healthcare, biotechnology, or scientific industries. Knowledge of ad technology platforms, DSPs, analytics platforms, and digital measurement tools. Understanding of advertising compliance, data governance, and privacy regulations. Awareness of emerging advertising technologies and social media trends. Travel Requirements Flexibility to travel occasionally (up to 10%) for agency, stakeholder, or team meetings when required. What's on Offer Opportunity to join a world-leading life sciences organisation. Work within a collaborative and innovative global marketing team. Gain valuable experience with a recognised international brand. Competitive hourly rate/salary (dependent on experience). Long-term temporary assignment providing stability through to February 2028. About Acorn by Synergie Acorn by Synergie acts as an employment business for the supply of temporary workers and an employment agency for permanent recruitment. We are committed to creating a diverse and inclusive workplace and welcome applications from all suitably qualified candidates regardless of background. Apply today to become part of a team helping to accelerate innovation and improve human health worldwide. Acorn by Synergie acts as an employment business for the supply of temporary workers.

? WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the page. ? ABOUT THIS OPPORTUNITY We are seeking a Senior Oracle Technical Support and Configuration Analyst to play a key role in maintaining, developing and optimising our Oracle Cloud systems. Working within a collaborative and forward-thinking team, you will support critical business applications, drive system improvements, and help ensure our Oracle environment remains secure, reliable and aligned to the needs of the organisation. This is an exciting opportunity for an experienced Oracle professional who enjoys solving complex technical challenges, delivering user-focused solutions, and driving continuous improvement across enterprise systems. You will join a supportive organisation where your expertise will have a direct impact on the services that enable our schools and central teams to succeed. If you are passionate about technology, innovation and delivering exceptional system support, we would welcome your application. ? MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Configuring and maintaining Oracle Cloud modules, including ERP, HCM, PBCS and FDI Translating business requirements into effective system configurations aligned with organisational processes Maintaining configuration documentation, change logs and version controls Providing 2nd and 3rd line support for complex Oracle system issues Investigating and troubleshooting technical, service and data-related issues Reviewing supplier-proposed technical solutions and assessing business impact Coordinating and testing Oracle quarterly patches and system releases Managing release schedules and communicating updates, risks and mitigations to stakeholders Creating and maintaining test scripts, test results and rollback plans Supporting the continuous improvement, stability and performance of Oracle systems For a full list of responsibilities, please download the Job Pack. WHAT WE ARE LOOKING FOR We would like to hear from you if you have: At least three years' hands-on experience supporting Oracle Cloud applications (e.g. ERP, HCM, PBCS) in an in-house or consultancy setting Proven experience in configuring Oracle modules, including workflows, role-based access, value sets, flexfields and approval rules Experience of supporting or coordinating testing cycles (e.g. UAT, regression, patch release validation) Experience managing technical queries, resolving tickets and escalating issues with vendors Degree or equivalent professional qualification in Information Systems, Computer Science, Accounting or Business Administration Oracle Cloud certification (e.g. Oracle Financials Cloud, Oracle HCM, Oracle Integration Cloud), or willingness to obtain within 12 months For a full job specification, please download the Job Pack. ? APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully

Problem Analyst A leading consultancy is seeking a Problem Analyst to join a large-scale service integration environment. Starting ASAP, this role requires candidates to be eligible for SC Clearance, be a Sole British National, and work on a hybrid basis with 3 days per week onsite in Manchester. The successful candidate will play a key role in reducing recurring service issues, driving root cause analysis, and improving service stability across a complex multi-supplier environment. Your Role As an integral part of the Service Management team, you'll have fantastic opportunities to develop both yourself and the wider service whilst working alongside technical teams, suppliers, and key stakeholders. As part of the team, you'll be empowered to: Own and manage the end-to-end Problem Management process. Coordinate suppliers and support teams to investigate major and recurring service issues. Drive Root Cause Analysis (RCA) activities and ensure permanent resolutions are implemented. Monitor incident and problem trends to identify risks, recurring issues, and opportunities for service improvement. Chair problem review meetings and facilitate collaboration across multiple service providers. Produce reporting, trend analysis, and management information to support operational and strategic decision-making. Drive continual service improvement initiatives and ensure corrective and preventative actions are delivered. Build effective relationships with suppliers, technical teams, customers, and senior stakeholders. Your Skills and Experience Proven experience within Problem Management, Service Management, or Service Integration environments. Strong understanding of ITIL and IT Service Management principles. Experience conducting and facilitating Root Cause Analysis investigations. Knowledge of Incident Management, Change Management, Service Level Management, and Supplier Management processes. Experience working within complex multi-supplier environments. Strong analytical and reporting skills with the ability to identify trends and drive service improvements. Excellent communication and stakeholder management skills. Experience using ServiceNow or other ITSM platforms would be advantageous. SIAM (Service Integration and Management) experience would be highly desirable. Your Security Clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Due to the nature of the work, this opportunity is restricted to Sole British Nationals. Throughout the recruitment process, you will be asked questions about your security clearance eligibility, including country of residence and nationality. This role follows a hybrid working model and requires attendance onsite in Manchester 3 days per week.

Job Title: Asbestos Surveyor / Analyst Location: Southampton Penguin Recruitment is delighted to be supporting a well-established UKAS-accredited asbestos consultancy in their search for an experienced Asbestos Surveyor / Analyst to join their growing team covering Southampton and the wider South Coast. This is an excellent opportunity for a dual-qualified professional looking to join a respected consultancy offering a varied workload, structured support, and genuine long-term career stability. Working across commercial, domestic, and public sector sites, you'll benefit from a balanced mix of surveying and analytical duties within a supportive and well-managed environment. THE ROLE As an Asbestos Surveyor / Analyst , you will carry out a genuine split of surveying and analytical work across a diverse portfolio of client sites throughout Southampton and the South Coast. Working independently and as part of an experienced team, you will ensure the highest standards of asbestos compliance while delivering a professional service to clients across multiple sectors. KEY RESPONSIBILITIES Carrying out Management and Refurbishment & Demolition (R&D) asbestos surveys in accordance with HSG264 Undertaking air monitoring, including 4-stage clearances and reoccupation certification Conducting bulk asbestos sampling and ensuring compliance with company procedures Producing accurate reports in line with HSG264 and HSG248 guidance Managing workloads across multiple client sites throughout the South Coast Liaising with clients, contractors, and internal teams Maintaining high standards of health & safety and quality assurance WHAT WE'RE LOOKING FOR BOHS P402, P403 and P404 qualifications (essential) Experience working in a dual Surveyor / Analyst role Strong understanding of asbestos legislation and industry compliance requirements Ability to manage your workload independently Full UK driving licence Professional, organised, and reliable approach to work Excellent communication and client-facing skills WHAT'S ON OFFER Salary up to £38,000 (depending on experience) Company vehicle or car allowance 22-25 days annual leave plus bank holidays Company pension scheme Ongoing training and professional development Paid overtime opportunities Stable, long-term workload Supportive management team and excellent career progression opportunities If you are interested in this role, contact Joel Bland on or email

Asbestos Surveyor / Analyst - East Midlands Location: East Midlands Salary: £40,000 Contract: Permanent Full-time A well-established asbestos consultancy is looking to recruit an experienced Asbestos Surveyor / Analyst to support a strong and consistent workload across the East Midlands . This is a genuine dual role offering a balanced mix of surveying and analytical duties across commercial and industrial projects. The company operates with structured processes, realistic scheduling, and strong technical support, providing long-term stability and progression. What's on Offer £40,000 salary Company vehicle provided Commercial and industrial site work Structured workload with clear planning Supportive management team Permanent, long-term position The Role Delivering Management, Refurbishment, and Demolition Surveys in line with HSG264 Undertaking air monitoring, four-stage clearances, leak testing, smoke testing, and reassurance sampling Working across commercial, industrial, and public sector properties Producing accurate, compliant survey and analytical reports Ensuring all work complies with current legislation, HSE guidance, and UKAS procedures Requirements BOHS P402, P403 & P404 (or equivalent) Proven experience working in a dual Surveyor / Analyst role Strong understanding of asbestos legislation and compliance Comfortable managing workload independently Full UK driving licence For more information or to apply, contact Aidan Morgan or send your CV to: for immediate consideration.

Asbestos Surveyor / Analyst - East Kilbride (Scotland) Location: East Kilbride, covering Scotland Salary: £35,000 Contract: Permanent Full-time A leading environmental services consultancy is looking to recruit an experienced Asbestos Surveyor / Analyst to join their Scotland-based team, operating from East Kilbride . The business delivers a full range of asbestos services including surveys, analytical testing, asbestos management, and air monitoring across commercial and industrial environments. This is a strong opportunity for a technically confident dual-trained professional looking for stability, progression, and a well-supported working environment. What's on Offer £35,000 salary Company car or car allowance 33 days annual leave (25 days + 8 public holidays) X4 Life Assurance Legal & General Pension Scheme (total contributions up to 12%) Enhanced company sick pay Free onsite refreshments Recommend-a-friend bonus Perks at Work discount scheme Long-term, secure role within a growing consultancy The Role Delivering Management, Refurbishment, and Demolition Surveys, including complex industrial projects Undertaking air monitoring, reassurance testing, and four-stage clearances Providing technical review of asbestos reports and certification Releasing accurate data and documentation in line with UKAS standards Acting as a technical point of contact for clients on legislative matters Working across commercial and industrial sites throughout Scotland Implementing appropriate methods and maintaining high compliance standards Requirements BOHS P402, P403 & P404 (or equivalent) Proven experience carrying out air testing and four-stage clearances Experience working on large, complex industrial surveys Strong understanding of asbestos legislation and compliance Experience in technical review of reports desirable Confident communicator with strong interpersonal skills Flexible approach with willingness to travel and stay away when required Full UK driving licence For more information or to apply, contact Aidan Morgan or send your CV to: for immediate consideration.

Asbestos Surveyor - Southampton Location: Southampton Salary: £34,000 - £36,000 (depending on experience) Contract: Permanent Full-time A well-established asbestos consultancy is looking to recruit an experienced Asbestos Surveyor to support projects across Southampton and the wider South Coast . The business has a consistent commercial workload and offers a structured, well-managed environment where surveyors are trusted to manage their sites professionally. This role would suit someone looking for regional coverage, stability, and long-term security within a supportive team. What's on Offer £34,000 - £36,000 salary (DOE) Company vehicle provided Consistent, well-planned workload Commercial-focused sites Supportive management and clear processes Permanent, long-term role The Role Delivering Management, Refurbishment, and Demolition Surveys in line with HSG264 Working across commercial and mixed-use properties Producing accurate, compliant asbestos survey reports Liaising professionally with clients and internal teams Ensuring all work complies with current legislation and HSE guidance Requirements BOHS P402 (or equivalent qualification) Experience working as an Asbestos Surveyor Strong knowledge of asbestos legislation and compliance Comfortable working independently in a field-based role Full UK driving licence For more information or to apply, contact Aidan Morgan or send your CV to for immediate consideration.

Are you an experienced IT Technician? This Business Systems Analyst / Assistant IT Manager role is a brilliant opportunity to step up and make a bigger impact. Take charge of the full tech stack alongside our client's MSP and put your ideas to work across the business. Business Systems Analyst / Assistant IT Manager Full-time, Permanent Competitive salary, based on experience Office-based, with hybrid flexibility when schedules and tasks allow Applicants must be able to reliably commute to Southsea or relocate before starting work The Role Our client is looking for a Business Systems Analyst to support the day-to-day operation, improvement, and development of IT systems and solutions across its well-established and successful e-commerce business, which utilizes a number of mainstream platforms and extensive automation. This is a hands-on and broad role covering business systems support, process improvement, project coordination, reporting, automation, user training, cyber security, and general IT support. The role would suit an experienced IT Technician looking for a step-up, or an existing Deputy / Assistant IT Manager searching for a new opportunity. You will work closely with teams across Customer Service, Sales, Operations, Product, Purchasing, Marketing, and Finance, as well as our client's external technology partners. This role provides an excellent opportunity to broaden your experience and skill set, suiting someone with a strong mix of technical confidence, business process understanding, communication skills, and a practical continuous improvement mindset. Working Model: This role requires you to work from our client's Southsea (PO5) office, with some flexibility around hybrid working when schedules and tasks allow. You must be able to reliably commute or plan to relocate before starting work. Key Responsibilities System Administration & Support: Support, administer, and improve core business systems. Take ownership of the IT infrastructure, hardware, and security, working alongside our client's Managed Service Provider (MSP). Project & Task Management: Manage and prioritize IT tasks, system requests, and small projects. Assist the Head of IT with IT planning, budgeting, vendor management, system stability, and longer-term technology improvements. Process Improvement & Automation: Support business process improvement across departments via existing systems, data, new technology, and AI. Identify, design, and implement automation opportunities using tools such as Make, Google Apps Script, and the Odoo automation layer. Integrations: Support integrations between business systems, communication tools, e-commerce/fulfillment platforms (including WMS), reporting tools, and third-party services. Data & Reporting: Provide analytical and report-writing support, including dashboards, operational reports, and data extracts. Help improve access to business data and support wider adoption of BI/reporting tools. Support product, purchasing, operational, and content data processes (master data, digital assets, etc.). User Training & Support: Provide user support, training, documentation, and reference materials for key systems and processes. Communicate effectively with internal users, managers, software vendors, support agencies, and development partners. Skills & Experience Needed Experience: 3+ years in IT support, business systems administration, or operations improvement, with at least 2 years supporting cross-departmental business systems (ERP, CRM, Helpdesk, project management). Tech Stack Proficiency: Confident administering Google Workspace and working with cloud-based systems. Familiarity with programming languages (Python, JavaScript, or similar) and system integrations using APIs. Data & Automation: Strong analytical skills with experience managing BigQuery, ETL processes, or cloud-based analytics, alongside BI/reporting tools. Communication: Able to support both technical and non-technical users patiently and clearly, design complex spreadsheets, and translate business requirements into practical system improvements. Bonus Points for: Direct experience with Odoo ERP, Shopify Plus, BigQuery/SQL, ecommerce/marketplace platforms, or PIM/DAM/Product Master Data workflows. About You A Continuous Improver: You are practical, curious, and commercially focused on useful outcomes. Proactive & Organized: You can comfortably balance urgent helpdesk tickets with longer-term improvement work and meticulous documentation. Collaborative & Accountable: You are comfortable working across departments and willing to take ownership while knowing exactly when to escalate. What Our Client Offers Impact: A highly visible role where your technical decisions directly benefit the whole team. Financial & Future: Profit sharing and life insurance. Health & Wellbeing: Private medical insurance, private dental insurance, gym membership, and a dedicated health & wellbeing programme. Work-Life Balance: Generous sick pay terms, flexibility around additional leave, bereavement leave, and paid volunteering days. Culture: Company social events, birthday bonus vouchers, and a friendly, supportive environment where your ideas will be heard and implemented. How to Apply If you have the skills and experience required for this position, click 'apply' today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. Other Suitable Skills & Experience Include: IT Support Manager, Assistant IT Manager, Business Systems Administrator, Systems Analyst, Applications Support Analyst, ERP Administrator, IT Project Coordinator, IT Technician, IT Support Engineer, IT Systems Engineer, Systems Administrator, Infrastructure Engineer, IT Support Lead, IT Generalist, Business Systems Support Specialist, Deputy IT & Systems Manager.

Michael Page are delighted to be supporting a well established business in Leicester in their search for an FP&A Analyst. As an FP&A Analyst in Leicester, you'll play a key role in our client's team by helping to manage and analyse financial data to support business decisions. This role is all about ensuring the numbers add up and providing insights that help the company move forward. Client Details Our client is looking to hire a commercially minded and highly analytical FP&A Analyst on a permanent basis in Leicester. This is an excellent opportunity to join our client and for someone to combine finance and data to improve the way in which our client's internal stakeholders understand and use financial information. For the successful FP&A Analyst you will have a strong focus on financial modelling and Power BI. This role would suit someone who is an experienced analyst who is looking to further their career within a growing organisation. Description Prepare and deliver accurate financial reports and forecasts. Analyse financial data to provide actionable insights to stakeholders. Support budgeting and long-term planning processes. Collaborate with other departments to gather and interpret financial information. Monitor key performance indicators and highlight trends or concerns. Assist in developing financial models to support strategic decisions. Ensure compliance with financial regulations and company policies. Identify opportunities for process improvements within financial reporting. Profile A successful FP&A Analyst should have: A strong background in accounting or finance. Able to commute to our client's office in Leicester. Previous experience in an FP&A (budgeting, forecasting and financial planning activities). Strong Excel skills and Power BI experience. Proficiency in financial analysis and forecasting techniques. Experience with financial reporting tools and software. Excellent analytical and problem-solving skills. The ability to communicate complex financial information clearly. A proactive approach to identifying areas for improvement. A relevant qualification in finance or accounting. Job Offer Salary ranging from £45,000 to £50,000, dependent on the level of experience. Hybrid working arrangement. Performance based bonus. Permanent contract offering stability and growth potential.

Job Title: Asbestos Surveyor / Analyst Location: London Penguin Recruitment is delighted to be supporting a well-established asbestos consultancy in their search for an experienced Asbestos Surveyor / Analyst to join their team covering London and the surrounding areas. This is an excellent opportunity for a dual-qualified professional looking to join a respected consultancy offering a balanced mix of surveying and analytical duties across commercial and mixed-use environments. With structured workloads, realistic scheduling, and strong operational support, this role offers long-term stability within a well-organised and supportive business. THE ROLE As an Asbestos Surveyor / Analyst , you will carry out both surveying and analytical duties across a diverse portfolio of commercial, industrial, and mixed-use properties throughout London. Working independently and as part of an experienced team, you will deliver high-quality asbestos services while ensuring full compliance with current legislation, HSE guidance, and UKAS procedures. KEY RESPONSIBILITIES Carrying out Management, Refurbishment & Demolition (R&D) asbestos surveys in accordance with HSG264 Undertaking air monitoring, four-stage clearances, leak testing, smoke testing, and reassurance sampling Working across commercial, industrial, and mixed-use properties Producing accurate and compliant asbestos survey and analytical reports Liaising professionally with clients, contractors, and internal teams Managing your own workload effectively across multiple client sites Ensuring all work complies with current asbestos legislation, HSE guidance, and UKAS procedures WHAT WE'RE LOOKING FOR BOHS P402, P403 and P404 qualifications (or equivalent) Experience working in a dual Surveyor / Analyst role Strong understanding of asbestos legislation and compliance requirements Ability to manage your workload independently Full UK driving licence Excellent communication, organisational, and report-writing skills Professional, reliable, and quality-focused approach to work WHAT'S ON OFFER £40,000 - £45,000 salary (depending on experience) Company vehicle provided Commercial and mixed-use site work Structured workload with clear planning Supportive management and strong technical backing Permanent, long-term position with a respected consultancy If you are interested in this role, contact Joel Bland on or email

Job Title: Asbestos Surveyor Analyst Location: Basildon Penguin Recruitment is delighted to be supporting a well-established UKAS-accredited asbestos consultancy in their search for an experienced Asbestos Surveyor Analyst to support a busy and expanding workload across Basildon and the wider Essex region. This is an excellent opportunity for a dual-qualified professional seeking a varied role, strong earning potential, and long-term stability. The position offers a genuine mix of surveying and analytical duties across commercial, domestic, and public sector sites. What You'll Be Joining You'll be joining a respected consultancy known for delivering high-quality asbestos services across Essex and the surrounding areas. The company promotes a supportive working environment, realistic workloads, and ongoing investment in the training and development of its employees. For an experienced Asbestos Surveyor Analyst , this is an opportunity to join a stable business offering a consistent pipeline of work alongside strong technical and operational support. Salary & Benefits £36,000 - £42,000 salary (DOE) Company vehicle or car allowance 22-25 days annual leave plus bank holidays Company pension scheme Ongoing training and professional development Overtime opportunities available Stable, long-term workload Supportive management team Long-term career progression opportunities The Role Carrying out Management and Refurbishment & Demolition (R&D) asbestos surveys in accordance with HSG264 Undertaking air monitoring, including four-stage clearances and reoccupation certification Carrying out reassurance, leak, background, and personal air testing where required Conducting bulk sampling and ensuring correct procedures are followed Producing accurate and compliant survey and analytical reports in accordance with HSG264 and HSG248 Working across commercial, domestic, and public sector properties Managing your workload efficiently across multiple sites Liaising professionally with clients, contractors, and internal teams Maintaining high standards of health & safety, quality, and compliance About You BOHS P402, P403 and P404 qualifications (essential) Previous experience working in an Asbestos Surveyor Analyst or dual role Strong understanding of HSG264, HSG248, and current asbestos legislation Experience working within a UKAS-accredited consultancy is desirable Full UK driving licence Strong communication and report-writing skills Ability to manage your own workload independently Professional, organised, and reliable approach to work Why This Role £36,000 - £42,000 salary depending on experience Genuine dual surveying and analytical position Varied workload across multiple sectors Strong benefits package Realistic and well-managed scheduling Ongoing professional development Long-term stability within a growing consultancy Supportive and professional working environment If you are interested in this role, contact Joel Bland on or email

Test Engineer Manchester (Hybrid - 2 Days per Week in the Office) £40,000 - £45,000 + Bonus + Excellent Benefits We're recruiting on behalf of a market-leading online gambling business that continues to invest heavily in technology, innovation and customer experience. Due to continued growth, they're looking to appoint a QA Engineer to join their Manchester-based engineering team. This is an excellent opportunity for a QA professional who enjoys working closely with Developers, Product teams and Technical Leads to drive quality throughout the Software Development Lifecycle. You'll play a key role in ensuring robust testing practices are embedded across delivery, helping to deliver highly reliable and scalable platforms used by thousands of customers. The Role As a QA Engineer, you'll be part of a collaborative Agile delivery team, supporting quality-first engineering practices from design through to production. You'll be responsible for ensuring tests are applied at the right level, identifying risks early, and carrying out exploratory testing to uncover issues that scripted and automated tests may miss. You'll also contribute to observability-led quality, using monitoring, metrics and logging to understand system reliability, performance and user experience across live environments. The role will suit someone who enjoys hands-on backend testing and working with APIs, databases and event-driven architectures within a fast-paced technology environment. Key Responsibilities Apply QA best practices within an Agile delivery team. Support shift-left testing by reviewing requirements and designs to ensure solutions are testable from the outset. Execute testing at the appropriate level of the testing pyramid. Carry out exploratory testing to uncover defects and validate user journeys. Perform backend testing across APIs, databases and integrated systems. Contribute to observability-led quality through monitoring, metrics, logging and alerting. Collaborate closely with Developers, Product Owners, UX teams and Technical Leads. Identify, communicate and manage quality risks and defects. Support continuous improvement initiatives across testing processes and practices. Assist with quality reporting, defect management and delivery metrics. Support automation initiatives where appropriate. Skills & Experience Required Previous experience working as a QA Engineer, Test Analyst or Software Tester. Strong understanding of the Software Development Lifecycle (SDLC) . Experience working within Agile and/or Kanban environments. Strong knowledge of Shift Left Testing , Shift Right Testing and testability principles . Hands-on experience with backend testing , including API testing and database testing . Strong SQL skills. Experience with exploratory testing . Experience testing messaging or streaming platforms such as RabbitMQ and Kafka . Knowledge of data validation and data integrity checks , particularly within real-time or event-driven systems. Strong analytical, troubleshooting and problem-solving skills. Ability to balance quality, risk and delivery timescales effectively. Desirable Experience with test automation tools and frameworks. Knowledge of OpenAPI specifications. Experience supporting automation strategies within Agile teams. What's in It for You? Salary of £40,000 - £45,000 Generous discretionary bonus scheme Competitive pension contribution Hybrid working model with 2 days per week in the Manchester office Ongoing learning and development opportunities Collaborative and supportive engineering culture Opportunity to work for a market-leading business operating at scale within the online gambling sector Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.