Service Advisors, Do you want to earn 40k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a sports brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Romford area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a LUXURY brand, who provide you with excellent support • Market leading £40,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Jan 16, 2026
Full time
Service Advisors, Do you want to earn 40k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a sports brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Romford area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a LUXURY brand, who provide you with excellent support • Market leading £40,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Department Manager for Hiking, Camping and Water sports Location: London - Ealing, GB, W5 5JY Contracted Hours: 39 Sport: Any Sport THE JOB As a Department Manager, you'll combine your love for sports with your leadership skills to create a thriving environment for both your team and our customers. You'll be responsible for developing and implementing strategies to enhance the customer experience, drive sales performance, and foster a passionate and collaborative team environment within your sport department. Drive Omnichannel Performance and Growth Develop a Winning Strategy: Create and implement a localised omnichannel strategy that aligns with overall store goals and maximises sales performance across all channels (in-store, online, and beyond). Build Customer Loyalty: Provide exceptional customer experiences at every touchpoint to foster long-term relationships and encourage repeat business. Optimise Retail Spaces: Continuously improve the physical and digital store layouts to enhance customer experience and product discovery, and drive sales conversions. Champion Safety and Circularity: Lead the implementation of safety and circularity initiatives, ensuring compliance with company standards and promoting sustainability practices. Achieve Performance Targets: Set, monitor, and achieve commercial objectives and profitability targets across all sales channels. Build a High-Performing Team: Develop and manage a skilled and adaptable team to support business needs, drive growth, and achieve efficiency targets. Lead and develop a high-performing team Foster a Positive Work Environment: Cultivate a positive and engaging workplace where Decathlon's values and culture are embraced and celebrated. Empower Teammates: Inspire, mentor, and empower team members to develop their skills, autonomy, and entrepreneurial spirit through personalised development plans and regular feedback. Drive Customer Excellence: Ensure all team members are equipped with the knowledge and skills to exceed customer expectations and contribute to strategic goals. Ensure a Fair and Inclusive Workplace: Uphold and enforce company policies and legal regulations to create a fair, inclusive, and respectful work environment for all team members. Plan for Future Success: Design and implement staffing plans that align with current and future commercial objectives, economic activities, and organisational changes. Oversee Daily Store Operations Performance Maintain Store Security: Ensure a safe and secure environment for both customers and teammates by implementing and upholding security measures. Optimise Team Availability: Manage team schedules and resources to effectively meet customer demands and provide exceptional service throughout the day. Ensure Product Availability: Manage inventory levels, coordinate supply chain operations, and ensure seamless product availability to meet customer needs. THE PROFILE We're seeking a passionate and driven leader who embodies our values and is excited to inspire their team to achieve outstanding results. You: Are passionate about sports and dedicated to fostering a thriving team environment. You prioritise tasks effectively, are organised, and excel at collaboration and knowledge sharing. You actively listen, communicate persuasively, adapt to challenges, and demonstrate efficiency and emotional intelligence. Are dedicated to providing exceptional customer experiences and building strong relationships with the community. Possess strong analytical and problem-solving skills, enabling you to develop and implement effective strategies to drive business growth and achieve key performance indicators. Communicate clearly and persuasively, actively listen to understand diverse perspectives, and provide constructive feedback to foster growth and development. Key Skills and Abilities: In addition to the above qualities, you possess the following skills and abilities or demonstrate the capacity to quickly learn and effectively apply them: Planning & Forecasting: Develop and implement action plans to ensure your team is prepared for key periods throughout the year, promoting relevant products and services to meet customer needs. Performance Management: Manage the performance of your department, including layout optimisation, product promotion, and stock availability, to maximise sales and profitability. Sales Force Management: Lead and motivate your team to achieve sales targets and develop business opportunities. Stock Management: Ensure stock reliability, optimise stock performance, and maintain profitability through effective inventory management practices. Commercial Strategy: Analyse market trends, define target audiences, and develop and implement commercial strategies to achieve business objectives. Product Range Selection: Curate a product range that meets the needs of your customers and aligns with seasonal demands. Financial Management: Understand and manage the department's profit and loss statement (P&L), ensuring economic viability and profitability. Activity Management: Lead and debrief team activities, implement action plans, and monitor progress towards objectives. Circular Economy Promotion: Promote and encourage the use of circular services, such as product trade ins, second life options, repairs, and rentals, to support sustainability initiatives. Safety & Security: Ensure a safe and secure environment for customers, teammates, and products, upholding safety regulations and protecting customer data. Team Development: Foster team cohesion, collective intelligence, and a shared vision to achieve common goals. Staff Management: Develop and mentor teammates through performance reviews, identify individual needs, and provide opportunities for growth and development. Recruitment & Onboarding: Define recruitment needs, attract and recruit talented individuals, and ensure smooth onboarding and integration of new teammates. Human Resources Management: Oversee the legal framework for staff management, define organisational structure, and coordinate team flexibility to meet business needs. Scheduling & Operations: Manage daily store operations, including scheduling, task allocation, and resource management, to ensure efficient and effective workflow. In addition to these skills and abilities, you're comfortable working in a dynamic retail environment, including weekends and holidays, and are excited to contribute to the success of our team. If you're someone who thrives in a dynamic environment, a career at Decathlon could be a great fit. Our welcoming culture, rooted in values of vitality, responsibility, generosity, and authenticity-and brought together by a shared passion for sports-offers a truly enriching experience for everyone. Get to enjoy the following benefits and perks: Healthy discounts on all Decathlon goodies Fun weekly Staff Sports/Activities Pedal your way to work with the Cycle-to-Work Scheme Dive into top-notch training at Decathlon Academy Dive into hundreds of discount vouchers (think groceries, travel, shopping, and more!) with our discount hub developed by SmartSpending! and many more Decathlon is committed to inclusion and non-discrimination, and thus acts on a daily basis in favor of disability, a multi-generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.
Jan 16, 2026
Full time
Department Manager for Hiking, Camping and Water sports Location: London - Ealing, GB, W5 5JY Contracted Hours: 39 Sport: Any Sport THE JOB As a Department Manager, you'll combine your love for sports with your leadership skills to create a thriving environment for both your team and our customers. You'll be responsible for developing and implementing strategies to enhance the customer experience, drive sales performance, and foster a passionate and collaborative team environment within your sport department. Drive Omnichannel Performance and Growth Develop a Winning Strategy: Create and implement a localised omnichannel strategy that aligns with overall store goals and maximises sales performance across all channels (in-store, online, and beyond). Build Customer Loyalty: Provide exceptional customer experiences at every touchpoint to foster long-term relationships and encourage repeat business. Optimise Retail Spaces: Continuously improve the physical and digital store layouts to enhance customer experience and product discovery, and drive sales conversions. Champion Safety and Circularity: Lead the implementation of safety and circularity initiatives, ensuring compliance with company standards and promoting sustainability practices. Achieve Performance Targets: Set, monitor, and achieve commercial objectives and profitability targets across all sales channels. Build a High-Performing Team: Develop and manage a skilled and adaptable team to support business needs, drive growth, and achieve efficiency targets. Lead and develop a high-performing team Foster a Positive Work Environment: Cultivate a positive and engaging workplace where Decathlon's values and culture are embraced and celebrated. Empower Teammates: Inspire, mentor, and empower team members to develop their skills, autonomy, and entrepreneurial spirit through personalised development plans and regular feedback. Drive Customer Excellence: Ensure all team members are equipped with the knowledge and skills to exceed customer expectations and contribute to strategic goals. Ensure a Fair and Inclusive Workplace: Uphold and enforce company policies and legal regulations to create a fair, inclusive, and respectful work environment for all team members. Plan for Future Success: Design and implement staffing plans that align with current and future commercial objectives, economic activities, and organisational changes. Oversee Daily Store Operations Performance Maintain Store Security: Ensure a safe and secure environment for both customers and teammates by implementing and upholding security measures. Optimise Team Availability: Manage team schedules and resources to effectively meet customer demands and provide exceptional service throughout the day. Ensure Product Availability: Manage inventory levels, coordinate supply chain operations, and ensure seamless product availability to meet customer needs. THE PROFILE We're seeking a passionate and driven leader who embodies our values and is excited to inspire their team to achieve outstanding results. You: Are passionate about sports and dedicated to fostering a thriving team environment. You prioritise tasks effectively, are organised, and excel at collaboration and knowledge sharing. You actively listen, communicate persuasively, adapt to challenges, and demonstrate efficiency and emotional intelligence. Are dedicated to providing exceptional customer experiences and building strong relationships with the community. Possess strong analytical and problem-solving skills, enabling you to develop and implement effective strategies to drive business growth and achieve key performance indicators. Communicate clearly and persuasively, actively listen to understand diverse perspectives, and provide constructive feedback to foster growth and development. Key Skills and Abilities: In addition to the above qualities, you possess the following skills and abilities or demonstrate the capacity to quickly learn and effectively apply them: Planning & Forecasting: Develop and implement action plans to ensure your team is prepared for key periods throughout the year, promoting relevant products and services to meet customer needs. Performance Management: Manage the performance of your department, including layout optimisation, product promotion, and stock availability, to maximise sales and profitability. Sales Force Management: Lead and motivate your team to achieve sales targets and develop business opportunities. Stock Management: Ensure stock reliability, optimise stock performance, and maintain profitability through effective inventory management practices. Commercial Strategy: Analyse market trends, define target audiences, and develop and implement commercial strategies to achieve business objectives. Product Range Selection: Curate a product range that meets the needs of your customers and aligns with seasonal demands. Financial Management: Understand and manage the department's profit and loss statement (P&L), ensuring economic viability and profitability. Activity Management: Lead and debrief team activities, implement action plans, and monitor progress towards objectives. Circular Economy Promotion: Promote and encourage the use of circular services, such as product trade ins, second life options, repairs, and rentals, to support sustainability initiatives. Safety & Security: Ensure a safe and secure environment for customers, teammates, and products, upholding safety regulations and protecting customer data. Team Development: Foster team cohesion, collective intelligence, and a shared vision to achieve common goals. Staff Management: Develop and mentor teammates through performance reviews, identify individual needs, and provide opportunities for growth and development. Recruitment & Onboarding: Define recruitment needs, attract and recruit talented individuals, and ensure smooth onboarding and integration of new teammates. Human Resources Management: Oversee the legal framework for staff management, define organisational structure, and coordinate team flexibility to meet business needs. Scheduling & Operations: Manage daily store operations, including scheduling, task allocation, and resource management, to ensure efficient and effective workflow. In addition to these skills and abilities, you're comfortable working in a dynamic retail environment, including weekends and holidays, and are excited to contribute to the success of our team. If you're someone who thrives in a dynamic environment, a career at Decathlon could be a great fit. Our welcoming culture, rooted in values of vitality, responsibility, generosity, and authenticity-and brought together by a shared passion for sports-offers a truly enriching experience for everyone. Get to enjoy the following benefits and perks: Healthy discounts on all Decathlon goodies Fun weekly Staff Sports/Activities Pedal your way to work with the Cycle-to-Work Scheme Dive into top-notch training at Decathlon Academy Dive into hundreds of discount vouchers (think groceries, travel, shopping, and more!) with our discount hub developed by SmartSpending! and many more Decathlon is committed to inclusion and non-discrimination, and thus acts on a daily basis in favor of disability, a multi-generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.
Marketing Manager (B2B) Cardiff 40,000 - 42,000 + excellent benefits Hybrid working Zachary Daniels are proud to be exclusively partnering with an exciting luxury metals business at a pivotal stage of growth. Operating at the intersection of innovation, sustainability and premium materials, this is a unique opportunity to join a forward-thinking organisation redefining its sector. This newly created Marketing Manager role offers the chance to take full ownership of brand and product marketing within a growing B2B environment. Reporting into the Marketing Director, the successful candidate will act as a key bridge between marketing and sales, delivering impactful campaigns that drive brand awareness, engagement and lead generation. This is a hands-on, autonomous role suited to a confident marketer who enjoys seeing their work directly support commercial growth. Key Responsibilities: Deliver integrated marketing campaigns across digital, content, events and trade shows Own day-to-day marketing activity including website content and campaign execution Work closely with sales to support lead generation and commercial objectives Manage external agencies, suppliers and budgets Ensure consistent brand positioning across all channels Track performance and optimise marketing activity to maximise ROI About You: Proven experience in B2B marketing, ideally within industrial, technical or premium sectors Confident managing the full marketing mix Commercially minded and results-driven Strong project management and stakeholder skills Comfortable working autonomously in a fast-paced environment Salary & Benefits: 40,000 - 42,000 salary Profit share scheme Competitive pension (up to 12% employer contribution) Health Cash Plan & Virtual GP Great annual leave allowance plus option to purchase more Onsite gym, occupational health & physio Cycle to Work & Home/Tech purchase schemes Employee discounts, subsidised canteen & locally sourced coffee Paid volunteering day, EAP, Sports & Social Club This is a rare opportunity to join a luxury metals business with strong values, genuine momentum and clear ambition. Zachary Daniels are proud to represent this role exclusively and welcome applications from driven, commercially focused Marketing Managers looking to make a real impact. Apply today to find out more. BH35110
Jan 16, 2026
Full time
Marketing Manager (B2B) Cardiff 40,000 - 42,000 + excellent benefits Hybrid working Zachary Daniels are proud to be exclusively partnering with an exciting luxury metals business at a pivotal stage of growth. Operating at the intersection of innovation, sustainability and premium materials, this is a unique opportunity to join a forward-thinking organisation redefining its sector. This newly created Marketing Manager role offers the chance to take full ownership of brand and product marketing within a growing B2B environment. Reporting into the Marketing Director, the successful candidate will act as a key bridge between marketing and sales, delivering impactful campaigns that drive brand awareness, engagement and lead generation. This is a hands-on, autonomous role suited to a confident marketer who enjoys seeing their work directly support commercial growth. Key Responsibilities: Deliver integrated marketing campaigns across digital, content, events and trade shows Own day-to-day marketing activity including website content and campaign execution Work closely with sales to support lead generation and commercial objectives Manage external agencies, suppliers and budgets Ensure consistent brand positioning across all channels Track performance and optimise marketing activity to maximise ROI About You: Proven experience in B2B marketing, ideally within industrial, technical or premium sectors Confident managing the full marketing mix Commercially minded and results-driven Strong project management and stakeholder skills Comfortable working autonomously in a fast-paced environment Salary & Benefits: 40,000 - 42,000 salary Profit share scheme Competitive pension (up to 12% employer contribution) Health Cash Plan & Virtual GP Great annual leave allowance plus option to purchase more Onsite gym, occupational health & physio Cycle to Work & Home/Tech purchase schemes Employee discounts, subsidised canteen & locally sourced coffee Paid volunteering day, EAP, Sports & Social Club This is a rare opportunity to join a luxury metals business with strong values, genuine momentum and clear ambition. Zachary Daniels are proud to represent this role exclusively and welcome applications from driven, commercially focused Marketing Managers looking to make a real impact. Apply today to find out more. BH35110
Overview Join a supportive, down-to-earth team with strong development culture Shape HR in a growing, people-focused business About Our Client A UK-based, engineering and manufacturing organisation operating within a regulated sector. They have multiple UK sites, a collaborative culture, and are investing in modernising their HR approach to match ongoing business growth and leadership change. The HR team is supportive, pragmatic, and values new ideas, continuous improvement, and practical problem-solving. Job Description Act as first point of contact for employee relations (ER) cases, guiding managers through informal and formal processes Manage a varied caseload including grievance, disciplinary, performance, absence, and flexible-working requests Partner with external HR/legal advisers to ensure fair and compliant case outcomes Advise on HR policies, procedures, and best practice to ensure consistency and compliance Support and coach line managers to build capability and confidence in people management Review, update, and modernise HR policies to reflect current legislation and tone of voice Deliver training sessions and policy briefings to managers across the business Produce and interpret HR data and metrics to support decision-making Contribute to HR projects and initiatives that enhance engagement and culture Provide generalist HR support across the full employee lifecycle, ensuring an excellent employee experience The Successful Applicant CIPD Level 5 (minimum) Proven experience in an HR Advisor or strong HR Officer role with solid ER exposure Confident managing early-stage or complex ER cases with balanced, practical advice Skilled at delivering concise, engaging HR training to managers and SLT Strong working knowledge of UK employment law and HR best practice Data-literate with experience producing and analysing HR reports/metrics Excellent communication, relationship-building, and influencing skills Proactive, curious, and solutions-focused - brings ideas, not just process Organised, resilient, and adaptable with a calm, professional approach Background in manufacturing, engineering, or similar environments desirable but not essential What's on Offer Group pension plan - matched contributions up to 5% Income protection scheme Life assurance policy, including bereavement counselling and probate helpline Company shares incentive plan and save as you earn scheme Electric vehicle salary sacrifice scheme Wellbeing initiatives, including access to wellbeing app and the addition of mental health support for all employees. Plus, regular activities across our sites to support and promote wellbeing Regular sports and social activities Gym membership discounts Reward platform (high street discounts, employee benefits, health, and wellbeing offerings) Recruitment referral bonus scheme Excellent learning & development opportunities Great working environment with free, onsite car parking across all our locations
Jan 16, 2026
Full time
Overview Join a supportive, down-to-earth team with strong development culture Shape HR in a growing, people-focused business About Our Client A UK-based, engineering and manufacturing organisation operating within a regulated sector. They have multiple UK sites, a collaborative culture, and are investing in modernising their HR approach to match ongoing business growth and leadership change. The HR team is supportive, pragmatic, and values new ideas, continuous improvement, and practical problem-solving. Job Description Act as first point of contact for employee relations (ER) cases, guiding managers through informal and formal processes Manage a varied caseload including grievance, disciplinary, performance, absence, and flexible-working requests Partner with external HR/legal advisers to ensure fair and compliant case outcomes Advise on HR policies, procedures, and best practice to ensure consistency and compliance Support and coach line managers to build capability and confidence in people management Review, update, and modernise HR policies to reflect current legislation and tone of voice Deliver training sessions and policy briefings to managers across the business Produce and interpret HR data and metrics to support decision-making Contribute to HR projects and initiatives that enhance engagement and culture Provide generalist HR support across the full employee lifecycle, ensuring an excellent employee experience The Successful Applicant CIPD Level 5 (minimum) Proven experience in an HR Advisor or strong HR Officer role with solid ER exposure Confident managing early-stage or complex ER cases with balanced, practical advice Skilled at delivering concise, engaging HR training to managers and SLT Strong working knowledge of UK employment law and HR best practice Data-literate with experience producing and analysing HR reports/metrics Excellent communication, relationship-building, and influencing skills Proactive, curious, and solutions-focused - brings ideas, not just process Organised, resilient, and adaptable with a calm, professional approach Background in manufacturing, engineering, or similar environments desirable but not essential What's on Offer Group pension plan - matched contributions up to 5% Income protection scheme Life assurance policy, including bereavement counselling and probate helpline Company shares incentive plan and save as you earn scheme Electric vehicle salary sacrifice scheme Wellbeing initiatives, including access to wellbeing app and the addition of mental health support for all employees. Plus, regular activities across our sites to support and promote wellbeing Regular sports and social activities Gym membership discounts Reward platform (high street discounts, employee benefits, health, and wellbeing offerings) Recruitment referral bonus scheme Excellent learning & development opportunities Great working environment with free, onsite car parking across all our locations
MANE is seeking a commercially driven Sales Manager to support continued growth across its aerospace tooling and Ground Support Equipment portfolio. This role covers new product sales and after sales services , managing the full commercial cycle from prospecting and request from quotation (RFQs) to contract negotiation and customer support. You will build strong relationships with OEMs, MROs, and aviation operators while delivering revenue, profitability, and customer satisfaction targets. Key Responsibilities Drive regional sales strategy and revenue growth Manage RFQs/RFPs (request from proposals) and customer quotations Prospect and secure new customers Negotiate sales and service contracts Act as customer focal point for after sales, spares, repairs, upgrades, and warranty support Identify new market opportunities and customer needs Able to pitch product/services using technical knowledge in front of customers, eg B2B expos Profile 3-5 years experience in technical sales within aviation or defence industry Bachelor's degree minimum (Master's preferred) Strong communication and stakeholder management skills Self-driven, organised, and commercially focused English required Strong MS Office skills; ERP experience a plus Driving licence required What's Offered International aviation exposure Great Career progression Dynamic, fast-paced commercial environment Hybrid work available Performance Based Bonus Transports Allowance
Jan 16, 2026
Full time
MANE is seeking a commercially driven Sales Manager to support continued growth across its aerospace tooling and Ground Support Equipment portfolio. This role covers new product sales and after sales services , managing the full commercial cycle from prospecting and request from quotation (RFQs) to contract negotiation and customer support. You will build strong relationships with OEMs, MROs, and aviation operators while delivering revenue, profitability, and customer satisfaction targets. Key Responsibilities Drive regional sales strategy and revenue growth Manage RFQs/RFPs (request from proposals) and customer quotations Prospect and secure new customers Negotiate sales and service contracts Act as customer focal point for after sales, spares, repairs, upgrades, and warranty support Identify new market opportunities and customer needs Able to pitch product/services using technical knowledge in front of customers, eg B2B expos Profile 3-5 years experience in technical sales within aviation or defence industry Bachelor's degree minimum (Master's preferred) Strong communication and stakeholder management skills Self-driven, organised, and commercially focused English required Strong MS Office skills; ERP experience a plus Driving licence required What's Offered International aviation exposure Great Career progression Dynamic, fast-paced commercial environment Hybrid work available Performance Based Bonus Transports Allowance
Senior Audit (Accountancy Practice Based) - Manchester Job Type: Permanent My client is looking for a Senior Auditor to advise businesses ranging from large multi national corporations and landed estates to small family companies, many of which are owned by wealthy individuals. In addition to commercial companies in service/manufacturing industries, they also deal with professional partnerships, financial service companies, sports and entertainment businesses, entrepreneur's charities and schools. The aim is to provide outstanding service in a professional and efficient manner tailored to give the client the benefit of exceptional advice and maximum added value. The Role You will become a key part of the team, which provides a wide range of audit, advisory and accounting services to a huge range of diverse clients. Our Audit Seniors Project manage and drive forwards the audit and accounting process, including liaising directly with senior individuals in clients' finance teams. Get actively involved in every aspect of the audit process, taking ownership of planning, fieldwork, and the completion on audit engagements, working closely with managers and partners. Have the opportunity to get involved in the direction and overall running of the team. There may also be opportunities to work on ad hoc projects (e.g., department or firm wide working groups and client advisory work). Their Audit Seniors are often given the opportunity to manage a small portfolio of jobs, which helps you to develop the next stage of your career progression. With exciting growth plans in the team, we have a successful framework in place where you will be supported and encouraged throughout your time with us, to allow ample opportunity for further development. The Ideal Person Similar experience working in an audit and accounts practice. ACA /ACCA qualified (or equivalent) Ability to identify, research and help to resolve complex audit issues. Similar experience of managing, training, and mentoring staff on projects, and assessing performance. Technically strong with similar knowledge of accounting and auditing standards. Demonstrate a passion for delivering quality, ensuring that client needs are met. Sets priorities, defines activities, gives responsibilities and plans work so that results are achieved on time. Be organised and commercially minded. Displaying a flexible, professional approach and have the confidence to establish credibility with Partners and clients. Work cooperatively with others, motivating others to succeed. The Office My clients wide portfolio has expanded to include all areas of business, with a particular emphasis on private clients, charities and not for profits, landed estates, property funds and owner managed businesses. Their Manchester team provides tailor made services, including accounting, audit and assurance, tax, corporate finance and business advisory, for all aspects of our clients' lives. They advise on both their personal and business affairs, as well as assisting at all phases of wealth generation, preservation and succession. Salary/benefits A 35 hour working week with flexibility around the core hours of 10am 4pm Agile working policy giving you the option to work from home for up to 3 days per week. Paid overtime or time off in lieu. 25 days annual. After 5 years' service, the entitlement will be increased by 1 day In addition, employees are entitled to buy or sell up to 5 days holiday a year Contributory pension scheme (The firm will contribute 5% of salary on a matched basis with employee from their date of joining) Life assurance cover of 4 annual salary Working from home allowance of £25 a month Eligibility for the firm's Profit Sharing Plan that runs from October to September each year. The scheme enables staff to share in the profits of the firm. Payment is usually c£1,000. Paid in December. Employee referral scheme. Assistant Manager level and below, including support staff, will attract a referral reward of £5,000, Manager level or above, will attract a referral reward of £10,000. New client referral scheme. Members of staff introducing a new client to the firm, have the potential to receive a referral payment of up to 10% of the first year's total fees. Staff have access to health assessments, cancer screenings and health cash plans through the flexible benefits programme. Access to a number of additional benefits with preferential rates under the flexible benefit programme, health cash plans, health screening/GP support, critical illness cover, dental and travel insurance, Techscheme, Cyclescheme, Gymflex and a Workplace ISA. Paid travel expenses when working at offices other than your contracted office. My client is committed to being a fully inclusive employer and have a huge focus on ED&I. Upon joining the firm you will have the opportunity to join a number of people network groups as well as be a part of the growing ED&I network. First 2 Recruit Ltd is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally regardless of race, colour, ethnic origin, nationality, national origin, religion or belief, gender, sexual orientation, gender reassignment, age or perceived age, marital or civil partnership status or disability.
Jan 15, 2026
Full time
Senior Audit (Accountancy Practice Based) - Manchester Job Type: Permanent My client is looking for a Senior Auditor to advise businesses ranging from large multi national corporations and landed estates to small family companies, many of which are owned by wealthy individuals. In addition to commercial companies in service/manufacturing industries, they also deal with professional partnerships, financial service companies, sports and entertainment businesses, entrepreneur's charities and schools. The aim is to provide outstanding service in a professional and efficient manner tailored to give the client the benefit of exceptional advice and maximum added value. The Role You will become a key part of the team, which provides a wide range of audit, advisory and accounting services to a huge range of diverse clients. Our Audit Seniors Project manage and drive forwards the audit and accounting process, including liaising directly with senior individuals in clients' finance teams. Get actively involved in every aspect of the audit process, taking ownership of planning, fieldwork, and the completion on audit engagements, working closely with managers and partners. Have the opportunity to get involved in the direction and overall running of the team. There may also be opportunities to work on ad hoc projects (e.g., department or firm wide working groups and client advisory work). Their Audit Seniors are often given the opportunity to manage a small portfolio of jobs, which helps you to develop the next stage of your career progression. With exciting growth plans in the team, we have a successful framework in place where you will be supported and encouraged throughout your time with us, to allow ample opportunity for further development. The Ideal Person Similar experience working in an audit and accounts practice. ACA /ACCA qualified (or equivalent) Ability to identify, research and help to resolve complex audit issues. Similar experience of managing, training, and mentoring staff on projects, and assessing performance. Technically strong with similar knowledge of accounting and auditing standards. Demonstrate a passion for delivering quality, ensuring that client needs are met. Sets priorities, defines activities, gives responsibilities and plans work so that results are achieved on time. Be organised and commercially minded. Displaying a flexible, professional approach and have the confidence to establish credibility with Partners and clients. Work cooperatively with others, motivating others to succeed. The Office My clients wide portfolio has expanded to include all areas of business, with a particular emphasis on private clients, charities and not for profits, landed estates, property funds and owner managed businesses. Their Manchester team provides tailor made services, including accounting, audit and assurance, tax, corporate finance and business advisory, for all aspects of our clients' lives. They advise on both their personal and business affairs, as well as assisting at all phases of wealth generation, preservation and succession. Salary/benefits A 35 hour working week with flexibility around the core hours of 10am 4pm Agile working policy giving you the option to work from home for up to 3 days per week. Paid overtime or time off in lieu. 25 days annual. After 5 years' service, the entitlement will be increased by 1 day In addition, employees are entitled to buy or sell up to 5 days holiday a year Contributory pension scheme (The firm will contribute 5% of salary on a matched basis with employee from their date of joining) Life assurance cover of 4 annual salary Working from home allowance of £25 a month Eligibility for the firm's Profit Sharing Plan that runs from October to September each year. The scheme enables staff to share in the profits of the firm. Payment is usually c£1,000. Paid in December. Employee referral scheme. Assistant Manager level and below, including support staff, will attract a referral reward of £5,000, Manager level or above, will attract a referral reward of £10,000. New client referral scheme. Members of staff introducing a new client to the firm, have the potential to receive a referral payment of up to 10% of the first year's total fees. Staff have access to health assessments, cancer screenings and health cash plans through the flexible benefits programme. Access to a number of additional benefits with preferential rates under the flexible benefit programme, health cash plans, health screening/GP support, critical illness cover, dental and travel insurance, Techscheme, Cyclescheme, Gymflex and a Workplace ISA. Paid travel expenses when working at offices other than your contracted office. My client is committed to being a fully inclusive employer and have a huge focus on ED&I. Upon joining the firm you will have the opportunity to join a number of people network groups as well as be a part of the growing ED&I network. First 2 Recruit Ltd is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally regardless of race, colour, ethnic origin, nationality, national origin, religion or belief, gender, sexual orientation, gender reassignment, age or perceived age, marital or civil partnership status or disability.
A leading sports retailer is seeking a passionate Department Manager for hiking, camping, and water sports in London. This role involves driving sales performance, enhancing customer experiences, and leading a high-performing team. Responsibilities include strategy development, managing store operations, and ensuring product availability. Ideal candidates are dedicated to customer satisfaction, possess strong analytical skills, and have experience in team leadership. Enjoy various perks including discounts, fun staff activities, and professional training opportunities.
Jan 15, 2026
Full time
A leading sports retailer is seeking a passionate Department Manager for hiking, camping, and water sports in London. This role involves driving sales performance, enhancing customer experiences, and leading a high-performing team. Responsibilities include strategy development, managing store operations, and ensuring product availability. Ideal candidates are dedicated to customer satisfaction, possess strong analytical skills, and have experience in team leadership. Enjoy various perks including discounts, fun staff activities, and professional training opportunities.
Senior Product Manager - Global Football Metrics London At Hudl, we build great teams. We hire the best of the best to ensure you're working with people you can constantly learn from. You're trusted to get your work done your way while testing the limits of what's possible and what's next. We work hard to provide a culture where everyone feels supported, and our employees feel it-our votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces. We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That's why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights, and more. Ready to join us? Your Role Our mission is to create the most insightful metrics in global football and we're looking for a Senior Product Manager to help us get there. We serve recruitment and performance analysts at the highest levels of football, giving them the tools to make faster, clearer decisions on player performance and talent acquisition. Your work will directly reduce month-long cycles of metric creation down to days, significantly increasing Hudl's metric velocity and throughput. In this role, your priorities will include: Owning the end-to-end process. You'll be involved in everything from defining the raw data that gets collected to building the models and packaging the final metrics for our customers. Collaboration. We value shipping small, shipping fast and co-designing with our customers. You'll work closely with cross-functional teams of Engineers, Data Scientists and Analysts to build metrics that are actionable, contextual and accessible. Innovation. Got an idea about how to measure a difficult to capture football concept like team shape or dribbling skill? You will be responsible for both generating new, valuable metrics and building the foundational systems that allow us to create and ship these metrics more quickly and efficiently. Leveling up ideas. You will work closely with the Hudl leadership team to define the future of our data delivery, including discussions around the ownership of the API. For this role, we're currently considering candidates who live within a commuting distance of our office in London, but with our flexible work policy, there aren't any current requirements for the number of days you come to the office. Must-Haves User and domain knowledge. You're an expert on our target users-recruitment analysts, performance analysts and technical decision-makers. You're knowledgeable about football data, metrics and workflows. You understand that timing is everything in football and that an insight delayed is insight denied. Business and product experience. You understand the full lifecycle of a metric-from defining what gets collected to building the models and making it usable in Hudl's products. You see metrics as a core product discipline, not just a data output. Product discovery techniques. You have a strong understanding of the product risks and how to address each of them. You understand how to tackle risks up front, before Engineers are asked to build, and you're able to use both qualitative and quantitative techniques. Product ownership background. You can support the release team to successfully deliver your solution. Once a product or new capability is live and in production, you know how to utilize optimization techniques to rapidly improve and refine your product. Eager to learn. You're constantly looking for opportunities to grow as a designer and ways to hone your design skills. Collaboration skills. Your relationships are collaborative and founded on mutual respect. You're able to effectively influence and inspire people without directly managing anyone, which is why your teams and stakeholders look to you for leadership. Nice-to-Haves Product management experience. A prior role managing data-heavy products, especially in sports or a related field, is a significant plus. Our Role Champion work-life harmony. We'll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company wide holidays and timeout (meeting free) days, remote work options and more) so you can enjoy your personal life too. Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you'll own your work and have the agency to try new ideas. Encourage career growth. We're lifelong learners who encourage professional development. We'll give you tons of resources and opportunities to keep growing. Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you're at the office or working remotely, we'll provide you the tech you need to do your best work. Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees-but no matter where you're located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health. Compensation The base salary range for this role is displayed below-starting salaries will typically fall near the middle of this range. We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices. This role will also be eligible for a long term incentive (LTI) award. Any bonuses awarded are based on individual and company performance paid at Hudl's discretion. Inclusion at Hudl Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we'll create an environment where everyone, no matter their differences, feels like they belong. We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. We also track our efforts and commitments in annual inclusion reports. We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don't hesitate to apply-we'd love to hear from you.
Jan 15, 2026
Full time
Senior Product Manager - Global Football Metrics London At Hudl, we build great teams. We hire the best of the best to ensure you're working with people you can constantly learn from. You're trusted to get your work done your way while testing the limits of what's possible and what's next. We work hard to provide a culture where everyone feels supported, and our employees feel it-our votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces. We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That's why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights, and more. Ready to join us? Your Role Our mission is to create the most insightful metrics in global football and we're looking for a Senior Product Manager to help us get there. We serve recruitment and performance analysts at the highest levels of football, giving them the tools to make faster, clearer decisions on player performance and talent acquisition. Your work will directly reduce month-long cycles of metric creation down to days, significantly increasing Hudl's metric velocity and throughput. In this role, your priorities will include: Owning the end-to-end process. You'll be involved in everything from defining the raw data that gets collected to building the models and packaging the final metrics for our customers. Collaboration. We value shipping small, shipping fast and co-designing with our customers. You'll work closely with cross-functional teams of Engineers, Data Scientists and Analysts to build metrics that are actionable, contextual and accessible. Innovation. Got an idea about how to measure a difficult to capture football concept like team shape or dribbling skill? You will be responsible for both generating new, valuable metrics and building the foundational systems that allow us to create and ship these metrics more quickly and efficiently. Leveling up ideas. You will work closely with the Hudl leadership team to define the future of our data delivery, including discussions around the ownership of the API. For this role, we're currently considering candidates who live within a commuting distance of our office in London, but with our flexible work policy, there aren't any current requirements for the number of days you come to the office. Must-Haves User and domain knowledge. You're an expert on our target users-recruitment analysts, performance analysts and technical decision-makers. You're knowledgeable about football data, metrics and workflows. You understand that timing is everything in football and that an insight delayed is insight denied. Business and product experience. You understand the full lifecycle of a metric-from defining what gets collected to building the models and making it usable in Hudl's products. You see metrics as a core product discipline, not just a data output. Product discovery techniques. You have a strong understanding of the product risks and how to address each of them. You understand how to tackle risks up front, before Engineers are asked to build, and you're able to use both qualitative and quantitative techniques. Product ownership background. You can support the release team to successfully deliver your solution. Once a product or new capability is live and in production, you know how to utilize optimization techniques to rapidly improve and refine your product. Eager to learn. You're constantly looking for opportunities to grow as a designer and ways to hone your design skills. Collaboration skills. Your relationships are collaborative and founded on mutual respect. You're able to effectively influence and inspire people without directly managing anyone, which is why your teams and stakeholders look to you for leadership. Nice-to-Haves Product management experience. A prior role managing data-heavy products, especially in sports or a related field, is a significant plus. Our Role Champion work-life harmony. We'll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company wide holidays and timeout (meeting free) days, remote work options and more) so you can enjoy your personal life too. Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you'll own your work and have the agency to try new ideas. Encourage career growth. We're lifelong learners who encourage professional development. We'll give you tons of resources and opportunities to keep growing. Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you're at the office or working remotely, we'll provide you the tech you need to do your best work. Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees-but no matter where you're located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health. Compensation The base salary range for this role is displayed below-starting salaries will typically fall near the middle of this range. We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices. This role will also be eligible for a long term incentive (LTI) award. Any bonuses awarded are based on individual and company performance paid at Hudl's discretion. Inclusion at Hudl Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we'll create an environment where everyone, no matter their differences, feels like they belong. We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. We also track our efforts and commitments in annual inclusion reports. We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don't hesitate to apply-we'd love to hear from you.
Position: Product Development Manager Location: United Kingdom - Remote This role leads the technical and people agenda for product formulation within a nutrition-focused manufacturing environment. You will be accountable for turning product concepts into scalable, compliant, and commercially viable nutritional premixes and sports nutrition products. Acting as a bridge between technical, commercial, and operational teams, you will ensure formulation excellence from early-stage design through to successful market launch. In addition to managing and developing the formulation function, you will establish strong systems, embed best practices, and continuously improve how products are designed, validated, and delivered. Key Areas of Responsibility Leadership, Strategy & Capability You will set the direction for the formulation function, ensuring it supports wider business objectives such as innovation pipeline delivery, category expansion, margin performance, and customer satisfaction. This includes: Building, leading, and motivating multidisciplinary formulation and product development teams Developing future leaders through coaching, mentoring, and succession planning Managing departmental budgets, headcount planning, and capability investment Ensuring strong technical knowledge across premix blends and individual ingredients to support internal and customer-facing technical queries Formulation & Product Design You will have overall accountability for the technical quality and performance of formulations across nutritional premixes and sports nutrition products, including: Leading the development of vitamin and mineral blends, functional ingredient systems, and sports nutrition formats across powder, RTM, and RTD applications Ensuring formulations are grounded in scientific evidence, balancing efficacy, stability, bioavailability, sensory performance, and cost efficiency Overseeing pilot-scale trials, shelf-life studies, and formulation validation Approving specifications and ensuring formulation documentation meets internal and regulatory standards Monitoring ingredient innovation and regulatory change to ensure compliant and competitive formulations Supporting raw material changes, alternative sourcing strategies, and supplier approvals to manage risk and cost Customer & Commercial Collaboration This role works closely with customer-facing teams to ensure technical solutions align with commercial objectives and customer expectations: Translating customer briefs into robust technical and formulation requirements Contributing to technical proposals, cost modelling, and feasibility assessments Supporting customer launches through technical input, troubleshooting, and post-launch optimisation Promoting a structured "right-first-time" approach by ensuring clear scoping before development begins Providing technical guidance to commercial, quality, customer service, and production teams Acting as a key user and advocate for product data and formulation systems, driving improvements in efficiency and usability Systems, Data & Continuous Improvement You will strengthen how formulation work is governed, measured, and improved across the organisation by: Developing and maintaining clear SOPs, formulation standards, and technical documentation Implementing performance metrics and dashboards to track efficiency, effectiveness, and return on investment Driving continuous improvement initiatives to simplify processes and reduce complexity Experience & Background We're looking for someone who brings both technical depth and leadership capability: Degree-level qualification (BSc or MSc) in Food Science, Nutrition, Chemistry, Biochemistry, Pharmacology, or Chemical/Process Engineering Extensive experience within food, nutrition, or supplement manufacturing environments Proven people leadership experience, including cross-functional collaboration Hands-on expertise in nutritional premix formulation and sports nutrition products Strong understanding of powder processing technologies and formulation challenges Demonstrated ability to develop scientifically sound formulations with strong sensory performance
Jan 15, 2026
Full time
Position: Product Development Manager Location: United Kingdom - Remote This role leads the technical and people agenda for product formulation within a nutrition-focused manufacturing environment. You will be accountable for turning product concepts into scalable, compliant, and commercially viable nutritional premixes and sports nutrition products. Acting as a bridge between technical, commercial, and operational teams, you will ensure formulation excellence from early-stage design through to successful market launch. In addition to managing and developing the formulation function, you will establish strong systems, embed best practices, and continuously improve how products are designed, validated, and delivered. Key Areas of Responsibility Leadership, Strategy & Capability You will set the direction for the formulation function, ensuring it supports wider business objectives such as innovation pipeline delivery, category expansion, margin performance, and customer satisfaction. This includes: Building, leading, and motivating multidisciplinary formulation and product development teams Developing future leaders through coaching, mentoring, and succession planning Managing departmental budgets, headcount planning, and capability investment Ensuring strong technical knowledge across premix blends and individual ingredients to support internal and customer-facing technical queries Formulation & Product Design You will have overall accountability for the technical quality and performance of formulations across nutritional premixes and sports nutrition products, including: Leading the development of vitamin and mineral blends, functional ingredient systems, and sports nutrition formats across powder, RTM, and RTD applications Ensuring formulations are grounded in scientific evidence, balancing efficacy, stability, bioavailability, sensory performance, and cost efficiency Overseeing pilot-scale trials, shelf-life studies, and formulation validation Approving specifications and ensuring formulation documentation meets internal and regulatory standards Monitoring ingredient innovation and regulatory change to ensure compliant and competitive formulations Supporting raw material changes, alternative sourcing strategies, and supplier approvals to manage risk and cost Customer & Commercial Collaboration This role works closely with customer-facing teams to ensure technical solutions align with commercial objectives and customer expectations: Translating customer briefs into robust technical and formulation requirements Contributing to technical proposals, cost modelling, and feasibility assessments Supporting customer launches through technical input, troubleshooting, and post-launch optimisation Promoting a structured "right-first-time" approach by ensuring clear scoping before development begins Providing technical guidance to commercial, quality, customer service, and production teams Acting as a key user and advocate for product data and formulation systems, driving improvements in efficiency and usability Systems, Data & Continuous Improvement You will strengthen how formulation work is governed, measured, and improved across the organisation by: Developing and maintaining clear SOPs, formulation standards, and technical documentation Implementing performance metrics and dashboards to track efficiency, effectiveness, and return on investment Driving continuous improvement initiatives to simplify processes and reduce complexity Experience & Background We're looking for someone who brings both technical depth and leadership capability: Degree-level qualification (BSc or MSc) in Food Science, Nutrition, Chemistry, Biochemistry, Pharmacology, or Chemical/Process Engineering Extensive experience within food, nutrition, or supplement manufacturing environments Proven people leadership experience, including cross-functional collaboration Hands-on expertise in nutritional premix formulation and sports nutrition products Strong understanding of powder processing technologies and formulation challenges Demonstrated ability to develop scientifically sound formulations with strong sensory performance
Reporting directly into the Group Treasurer International, PE backed business with complex debt structure About Our Client Our client is a global business, operating in over 30 countries with 50 plants across five continents. Employing around 6,000 people and generating €1.6 billion in revenue, they offer a dynamic, fast-paced environment backed by private equity, where innovation, efficiency, and growth are key. Job Description Report directly to the Group Head of Treasury, providing oversight of treasury operations and financial risk management. Monitor financial covenants, debt agreements, and usage of baskets, ensuring compliance and proactive risk mitigation. Lead trade finance operations, including LCs, guarantees, and credit lines, coordinating with banks and internal stakeholders. Drive budgeting, forecasting, cash flow, and net debt management, providing strategic insights to senior management. Prepare and present reports, disclosures, and dashboards for management, shareholders, and investors. Oversee currency hedging, FX operations, and ISDA agreements. Implement treasury systems, streamline processes, and enhance operational efficiency. Maintain treasury KPIs, competitor benchmarking, and ensure robust financial controls. The Successful Applicant Proven experience in Treasury, Middle Office, Structured Finance, or Financial Controlling. Strong technical knowledge of trade finance instruments, debt structures, and covenants. Excellent analytical skills, with advanced Excel and financial modelling proficiency. Solid understanding of financing documentation, including bonds and credit agreements. What's on Offer Holidays & RTT: 25-40 days of annual leave. Health insurance: Employer-supported coverage. Profit sharing & incentives: Interest up to €2,000/year; Participation €1,000-€1,500; performance based bonus. Company savings plan: Long term savings opportunities. CSE perks: Discounts on hotels, leisure, and sports. Hybrid working: 2-4 days p/w in London. International travel: 1 trip to Paris per Quarter.
Jan 15, 2026
Full time
Reporting directly into the Group Treasurer International, PE backed business with complex debt structure About Our Client Our client is a global business, operating in over 30 countries with 50 plants across five continents. Employing around 6,000 people and generating €1.6 billion in revenue, they offer a dynamic, fast-paced environment backed by private equity, where innovation, efficiency, and growth are key. Job Description Report directly to the Group Head of Treasury, providing oversight of treasury operations and financial risk management. Monitor financial covenants, debt agreements, and usage of baskets, ensuring compliance and proactive risk mitigation. Lead trade finance operations, including LCs, guarantees, and credit lines, coordinating with banks and internal stakeholders. Drive budgeting, forecasting, cash flow, and net debt management, providing strategic insights to senior management. Prepare and present reports, disclosures, and dashboards for management, shareholders, and investors. Oversee currency hedging, FX operations, and ISDA agreements. Implement treasury systems, streamline processes, and enhance operational efficiency. Maintain treasury KPIs, competitor benchmarking, and ensure robust financial controls. The Successful Applicant Proven experience in Treasury, Middle Office, Structured Finance, or Financial Controlling. Strong technical knowledge of trade finance instruments, debt structures, and covenants. Excellent analytical skills, with advanced Excel and financial modelling proficiency. Solid understanding of financing documentation, including bonds and credit agreements. What's on Offer Holidays & RTT: 25-40 days of annual leave. Health insurance: Employer-supported coverage. Profit sharing & incentives: Interest up to €2,000/year; Participation €1,000-€1,500; performance based bonus. Company savings plan: Long term savings opportunities. CSE perks: Discounts on hotels, leisure, and sports. Hybrid working: 2-4 days p/w in London. International travel: 1 trip to Paris per Quarter.
HR Advisor Hybrid working (Manchester Head Office - 2-3 days per week in office) At HSS ProService, we've built a smarter way for businesses to get the tools, equipment, and materials they need. Our online marketplace connects customers with trusted suppliers quickly and easily, helping them get the job done. We use technology, teamwork and bold thinking to make hiring and buying better for everyone faster, simpler, and more sustainable. The team you'll join: You'll be joining our People team - a fast-paced, progressive group that's right on the pulse of what's happening across the business. We're a trusted partner to leaders and teams, providing practical support, sound advice, and forward-thinking solutions that really make a difference. We work at pace, juggle a lot, and thrive in a dynamic environment, but we do it together. It's a collaborative, supportive team where people back each other, share ideas, and roll up their sleeves to get things done. The impact you'll have: As an HR Advisor, you'll be right at the heart of our people operation. You'll support managers and colleagues with day-to-day employee relations, provide clear and practical advice, and help keep things moving smoothly across the business. This is a hands-on role where you'll balance operational HR work with opportunities to get involved in projects that help shape our people agenda. You'll work closely with the wider HR team, building strong relationships and helping us create a positive, consistent experience for colleagues across multiple divisions. A typical day: Supporting front-line employee relations queries across numerous business divisions in-line with employment legislation Work closely with the wider HR team on key initiatives and projects to develop the progressive people-agenda Demonstrate an understanding of business operation and culture, continually building a strong commercial understanding whilst providing advice and guidance based on a thorough consideration of all relevant factors Develop and utilise key people-data - Recognise trends and recommend solutions for continual improvement to increase colleague engagement, retention and overall performance What you'll bring: Solid experience in an HR Advisory role within a fast-paced environment A working knowledge of UK employment legislation and how to apply it with confidence Strong communication and coaching skills, with the ability to influence at all levels A practical and solution-focused mindset that helps move issues forward The ability to manage competing priorities and stay organised under pressure Confidence using HR systems and analysing data to guide your approach A collaborative, people-first attitude and willingness to get stuck in What you'll get back: Join a forward-thinking team that's committed to transforming how businesses operate, using the latest technology and a bold vision. If you're passionate about being part of an industry disruptor, this is the place to build your career. Your birthday each year as annual leave to spend how you want to! Healthcare Cashback Plan with money off on things like dentist, opticians including sports massage and wellbeing costs too Flexible and hybrid working - we appreciate you do your best work in different environments Head office free onsite gym Life assurance One day per year, you'll have the option to contribute to local voluntary work, an opportunity to give back to your community Training and development opportunities to keep growing your skills Wellbeing and Healthcare support at work and at home A chance to be a part of a bold digital transformation Discounts and cashback on our perks site with a huge range of purchases including days out, restaurants, gym memberships, shopping and lots more. You will get the choice of other flexible benefits that work for you through our Benefits portal - you pick the benefits you want such as Critical Illness Cover, Cycle To Work, Holiday Buy Scheme and more Different Perspectives, One Platform We're not all the same and that's what makes us stronger. We believe great ideas come from different people, different experiences, and different ways of thinking. Whether you're starting out, changing careers, or looking for your next big move - if you've got the skills and the drive, we want to hear from you. Not sure you tick every box? That's okay. We welcome your application even if you don't meet every single requirement. If you have any questions, email us at and one of our team will be happy to help.
Jan 15, 2026
Full time
HR Advisor Hybrid working (Manchester Head Office - 2-3 days per week in office) At HSS ProService, we've built a smarter way for businesses to get the tools, equipment, and materials they need. Our online marketplace connects customers with trusted suppliers quickly and easily, helping them get the job done. We use technology, teamwork and bold thinking to make hiring and buying better for everyone faster, simpler, and more sustainable. The team you'll join: You'll be joining our People team - a fast-paced, progressive group that's right on the pulse of what's happening across the business. We're a trusted partner to leaders and teams, providing practical support, sound advice, and forward-thinking solutions that really make a difference. We work at pace, juggle a lot, and thrive in a dynamic environment, but we do it together. It's a collaborative, supportive team where people back each other, share ideas, and roll up their sleeves to get things done. The impact you'll have: As an HR Advisor, you'll be right at the heart of our people operation. You'll support managers and colleagues with day-to-day employee relations, provide clear and practical advice, and help keep things moving smoothly across the business. This is a hands-on role where you'll balance operational HR work with opportunities to get involved in projects that help shape our people agenda. You'll work closely with the wider HR team, building strong relationships and helping us create a positive, consistent experience for colleagues across multiple divisions. A typical day: Supporting front-line employee relations queries across numerous business divisions in-line with employment legislation Work closely with the wider HR team on key initiatives and projects to develop the progressive people-agenda Demonstrate an understanding of business operation and culture, continually building a strong commercial understanding whilst providing advice and guidance based on a thorough consideration of all relevant factors Develop and utilise key people-data - Recognise trends and recommend solutions for continual improvement to increase colleague engagement, retention and overall performance What you'll bring: Solid experience in an HR Advisory role within a fast-paced environment A working knowledge of UK employment legislation and how to apply it with confidence Strong communication and coaching skills, with the ability to influence at all levels A practical and solution-focused mindset that helps move issues forward The ability to manage competing priorities and stay organised under pressure Confidence using HR systems and analysing data to guide your approach A collaborative, people-first attitude and willingness to get stuck in What you'll get back: Join a forward-thinking team that's committed to transforming how businesses operate, using the latest technology and a bold vision. If you're passionate about being part of an industry disruptor, this is the place to build your career. Your birthday each year as annual leave to spend how you want to! Healthcare Cashback Plan with money off on things like dentist, opticians including sports massage and wellbeing costs too Flexible and hybrid working - we appreciate you do your best work in different environments Head office free onsite gym Life assurance One day per year, you'll have the option to contribute to local voluntary work, an opportunity to give back to your community Training and development opportunities to keep growing your skills Wellbeing and Healthcare support at work and at home A chance to be a part of a bold digital transformation Discounts and cashback on our perks site with a huge range of purchases including days out, restaurants, gym memberships, shopping and lots more. You will get the choice of other flexible benefits that work for you through our Benefits portal - you pick the benefits you want such as Critical Illness Cover, Cycle To Work, Holiday Buy Scheme and more Different Perspectives, One Platform We're not all the same and that's what makes us stronger. We believe great ideas come from different people, different experiences, and different ways of thinking. Whether you're starting out, changing careers, or looking for your next big move - if you've got the skills and the drive, we want to hear from you. Not sure you tick every box? That's okay. We welcome your application even if you don't meet every single requirement. If you have any questions, email us at and one of our team will be happy to help.
# Software Engineering Manager - JavaJob Req ID: 54101Posting Date: 12 Jan 2026Function: Software EngineeringUnit: DigitalLocation: Orion Building B62-MH, Ipswich, United KingdomSalary: Competitive with Benefits Recruiter: Molly Lees Hiring Manager: Sanjay Singh Career Grade: D Location: Ipswich , Hybrid onsite 3 days per week Internal Closing Date: 30th January 2026 Why this job matters Looking for a hands-on software engineering manager who can lead and be accountable for the design, development and E2E delivery of the Workforce Scheduling management solutions, technical infrastructure led by this team ensuring within the budget and on time. Accountable for ASM (Application support and maintenance) operations of the entire stack ensuring achieving all SLAs and defined key metrics. Workforce Scheduling management solutions is a mission-critical platform for Openreach. It is the lifeline serving - 25K Field Engineers (DL C Third Party) carrying out 60K jobs every day in the Field to serve our end customers. Taskforce (solution for Openreach workforce Scheduling management) is critical scheduling application which sits at the heart of Openreach field engineering and going through major transformation of removing tech debt and modernizing with latest tool set. What you'll be doing • Deliver automation disruptive tech capabilities to increase Engineer's productivity.• Improve DevOps coverage across all critical applications, improve our ability to deliver via agile methodology across the stack.• Emphasis on full CI/CD across the estate for touchless and zero downtime deployments.• Emphasis to utilize human centric design achieving all UX standards for customer-facing applications.• Reduce cost and increase delivery throughput by scaling agile practices.• Define strategy to create more modular, microservice-based ordering system.• Drive and deliver API first strategy for pre-L2C, L2C and Post L2C customer engagements.• Reduce non-functional cost by implementing the cloud/hybrid architecture.• Reduce the overall spend in the area with focus on decreasing costs in legacy application while investing in Digital applications.• Move from licensed software to Opensource thereby reducing our Opex costs.• Ensuring stability, performance, reliability of service for owned system and solutions.• Continuously hone the skills of our brilliant technologist so that we continue to be the partner of choice for Openreach.• Eliminate security risks.• Analyse and create a strategy to reduce Oracle footprint in the stack.• Drive consolidation for smaller\shadow applications and move them to more strategic systems. Skills A strong foundation in technology and architecture is essential. The role involves overseeing the design, development, and maintenance of complex applications. Deep understanding of all phases of the SDLC, from requirements gathering to deployment and maintenance. Proficiency in modern, new-age technologies, including open API solutions and standards along with Mobile app development, full stack development, and cloud computing (Cloud adoption strategy). Hands on experience in React and Java required. Ability to design scalable, resilient, and secure application architectures. Experience with microservices, monolith rationalization, and stack simplification is crucial. Extensive experience with DevOps practices, CI/CD pipelines for touchless and zero-downtime deployments, and automation to achieve a "Zero-ops ecosystem." Experience with security mandates, such as the Telecom Security Act (TSA), and implementing security best practices. Strong engineering and technical leadership Ability to handle multi product and multi-vendor stakeholders Handled a difficult people issue well - redundancy, disciplinary, re-organisation Created a recovery plan for a struggling part of the business Effective communication for stakeholder management Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. Benefits Competitive salary 25 days annual leave (plus bank holidays) 10% on target bonus Life Assurance Pension scheme Direct share scheme Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. 50% off EE mobile pay monthly or SIM only plans Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV with TNT Sports and NOW Entertainment 50% discount for friends and family on EE mobile pay monthly and SIM only plansBT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Jan 15, 2026
Full time
# Software Engineering Manager - JavaJob Req ID: 54101Posting Date: 12 Jan 2026Function: Software EngineeringUnit: DigitalLocation: Orion Building B62-MH, Ipswich, United KingdomSalary: Competitive with Benefits Recruiter: Molly Lees Hiring Manager: Sanjay Singh Career Grade: D Location: Ipswich , Hybrid onsite 3 days per week Internal Closing Date: 30th January 2026 Why this job matters Looking for a hands-on software engineering manager who can lead and be accountable for the design, development and E2E delivery of the Workforce Scheduling management solutions, technical infrastructure led by this team ensuring within the budget and on time. Accountable for ASM (Application support and maintenance) operations of the entire stack ensuring achieving all SLAs and defined key metrics. Workforce Scheduling management solutions is a mission-critical platform for Openreach. It is the lifeline serving - 25K Field Engineers (DL C Third Party) carrying out 60K jobs every day in the Field to serve our end customers. Taskforce (solution for Openreach workforce Scheduling management) is critical scheduling application which sits at the heart of Openreach field engineering and going through major transformation of removing tech debt and modernizing with latest tool set. What you'll be doing • Deliver automation disruptive tech capabilities to increase Engineer's productivity.• Improve DevOps coverage across all critical applications, improve our ability to deliver via agile methodology across the stack.• Emphasis on full CI/CD across the estate for touchless and zero downtime deployments.• Emphasis to utilize human centric design achieving all UX standards for customer-facing applications.• Reduce cost and increase delivery throughput by scaling agile practices.• Define strategy to create more modular, microservice-based ordering system.• Drive and deliver API first strategy for pre-L2C, L2C and Post L2C customer engagements.• Reduce non-functional cost by implementing the cloud/hybrid architecture.• Reduce the overall spend in the area with focus on decreasing costs in legacy application while investing in Digital applications.• Move from licensed software to Opensource thereby reducing our Opex costs.• Ensuring stability, performance, reliability of service for owned system and solutions.• Continuously hone the skills of our brilliant technologist so that we continue to be the partner of choice for Openreach.• Eliminate security risks.• Analyse and create a strategy to reduce Oracle footprint in the stack.• Drive consolidation for smaller\shadow applications and move them to more strategic systems. Skills A strong foundation in technology and architecture is essential. The role involves overseeing the design, development, and maintenance of complex applications. Deep understanding of all phases of the SDLC, from requirements gathering to deployment and maintenance. Proficiency in modern, new-age technologies, including open API solutions and standards along with Mobile app development, full stack development, and cloud computing (Cloud adoption strategy). Hands on experience in React and Java required. Ability to design scalable, resilient, and secure application architectures. Experience with microservices, monolith rationalization, and stack simplification is crucial. Extensive experience with DevOps practices, CI/CD pipelines for touchless and zero-downtime deployments, and automation to achieve a "Zero-ops ecosystem." Experience with security mandates, such as the Telecom Security Act (TSA), and implementing security best practices. Strong engineering and technical leadership Ability to handle multi product and multi-vendor stakeholders Handled a difficult people issue well - redundancy, disciplinary, re-organisation Created a recovery plan for a struggling part of the business Effective communication for stakeholder management Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. Benefits Competitive salary 25 days annual leave (plus bank holidays) 10% on target bonus Life Assurance Pension scheme Direct share scheme Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. 50% off EE mobile pay monthly or SIM only plans Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV with TNT Sports and NOW Entertainment 50% discount for friends and family on EE mobile pay monthly and SIM only plansBT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Bloomreach is building the world's premier agentic platform for personalization. We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise - available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine -Loomi AI- so that personalization isn't only autonomous it's also consistent. From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We are currently expanding our Customer Success team, and we're looking for a new colleague as Customer Success Manager (CSM) for Western Europe. Could you be one of them? Help top e-commerce businesses boost their performance. Disseminate the data-driven approach to business management, verify hypotheses, and identify objective facts where gut feelings used to be the norm. Tasks and responsibilities: As a Customer Success Manager you will be expected to: Build long-term relationship with your clients Act as a trusted advisor & industry expert able to challenge the status quo The role of CSM is to act as a guardian for both, client & Bloomreach's Engagement Pillar. On the client side, the CSM's main role is to ensure that CDP Pillar delivers value to the client at every moment of the cooperation. As a trusted advisor, the CSM should educate the client about the best ways forward in their industry and ensure that our CDP is fully aligned with their client's goals & strategy. On the other hand, the CSM should ensure that the cooperation is a win-win for both sides. What we expect of the candidate: 2-3 years of work experience. Ideally in B2B SaaS in online retail/e-commerce analytics, marketing. Ideally as an Account Manager/CSM or other similar role. In-depth knowledge of business and business trends, and the ability to understand clients' business models extremely fast. Knowledge of e-commerce, marketing and the current trends in the industry. Experience of leading teams and projects or pursuing own business (ideally B2B). Familiarity with the following emerging sectors (the more the better) - online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, personalisation, campaign optimisation, automation, customer lifetime, e mailing automation, reactivation, customer segmentation, attribution modelling, prediction. Ability to understand and actively use analytical concepts to identify which stage the business has reached, which KPIs are crucial for decision making and which metrics the business is based on. Basic understanding of technology around marketing cloud solutions. Independence, self organization, ability to navigate ambiguous situations. Native fluency in English. Nice to Haves: Fluent in Danish Or fluent in any of the following; Dutch, Swedish, German More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer . We have a People Development Program participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work related communications & decision making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow up check ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.) The Employee Assistance Program with counselors is available for non work related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation: Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We reward & celebrate work anniversaries Bloomversaries! Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months. Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
Jan 15, 2026
Full time
Bloomreach is building the world's premier agentic platform for personalization. We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise - available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine -Loomi AI- so that personalization isn't only autonomous it's also consistent. From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We are currently expanding our Customer Success team, and we're looking for a new colleague as Customer Success Manager (CSM) for Western Europe. Could you be one of them? Help top e-commerce businesses boost their performance. Disseminate the data-driven approach to business management, verify hypotheses, and identify objective facts where gut feelings used to be the norm. Tasks and responsibilities: As a Customer Success Manager you will be expected to: Build long-term relationship with your clients Act as a trusted advisor & industry expert able to challenge the status quo The role of CSM is to act as a guardian for both, client & Bloomreach's Engagement Pillar. On the client side, the CSM's main role is to ensure that CDP Pillar delivers value to the client at every moment of the cooperation. As a trusted advisor, the CSM should educate the client about the best ways forward in their industry and ensure that our CDP is fully aligned with their client's goals & strategy. On the other hand, the CSM should ensure that the cooperation is a win-win for both sides. What we expect of the candidate: 2-3 years of work experience. Ideally in B2B SaaS in online retail/e-commerce analytics, marketing. Ideally as an Account Manager/CSM or other similar role. In-depth knowledge of business and business trends, and the ability to understand clients' business models extremely fast. Knowledge of e-commerce, marketing and the current trends in the industry. Experience of leading teams and projects or pursuing own business (ideally B2B). Familiarity with the following emerging sectors (the more the better) - online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, personalisation, campaign optimisation, automation, customer lifetime, e mailing automation, reactivation, customer segmentation, attribution modelling, prediction. Ability to understand and actively use analytical concepts to identify which stage the business has reached, which KPIs are crucial for decision making and which metrics the business is based on. Basic understanding of technology around marketing cloud solutions. Independence, self organization, ability to navigate ambiguous situations. Native fluency in English. Nice to Haves: Fluent in Danish Or fluent in any of the following; Dutch, Swedish, German More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer . We have a People Development Program participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work related communications & decision making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow up check ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.) The Employee Assistance Program with counselors is available for non work related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation: Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We reward & celebrate work anniversaries Bloomversaries! Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months. Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity operationally & commercially. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction store(s) or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience: Previous supervisory or management experience in a fast-paced Retail/Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Previous experience of coaching and developing individuals. Strong communication skills. Proven track record of achieving and exceeding sales targets and KPI's. Experience in analysing KPI data to make commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits: Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well-being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.
Jan 15, 2026
Full time
Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity operationally & commercially. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction store(s) or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience: Previous supervisory or management experience in a fast-paced Retail/Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Previous experience of coaching and developing individuals. Strong communication skills. Proven track record of achieving and exceeding sales targets and KPI's. Experience in analysing KPI data to make commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits: Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well-being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.
Technical Sales Manager Motorsport, Powersports & Performance Parts c. £40k - £50k + Bonus + Basic + Vehicle / Generous Car Allowance + Lifestyle Career UK- (Midlands / Central) What we're looking for: We're looking to hire a Field Sales / Technical Sales Account Manager to develop sales and technical customer services for a global business highly active and effective within the Motorsport, Powerspor click apply for full job details
Jan 15, 2026
Full time
Technical Sales Manager Motorsport, Powersports & Performance Parts c. £40k - £50k + Bonus + Basic + Vehicle / Generous Car Allowance + Lifestyle Career UK- (Midlands / Central) What we're looking for: We're looking to hire a Field Sales / Technical Sales Account Manager to develop sales and technical customer services for a global business highly active and effective within the Motorsport, Powerspor click apply for full job details
Head of Operations - College of Social Sciences - 106721 - Grade 8 United Kingdom Be the First to Apply Job Description College of Social Sciences Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £47,389 to £56,535 with potential progression once in post to £63,606 Grade: 8 Full Time, Fixed Term contract up to June 2027 Closing date: 10th February 2026 Interview date:24th February 2026 This role is also open as an internal secondment opportunity which would need to be agreed by your current line manager. Previous applicants need not apply. Our offer to you People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, andweare equally proud to be recognised as a leading global university.We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here todevelopthrough our sector-leading Birmingham Professional programmewhichprovides allprofessionalservices staff with development opportunities and the encouragement to reach their full potential.With almost 5,000professionalservices jobs in a wide-range of functionsin Edgbaston andin our campus inDubai, there are plenty of opportunities foryou to be able to develop yourcareer at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate.We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are,and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees andtothe success of the University and, depending on the role, we offer avarietyof flexible working arrangements. We therefore welcome discussions on all forms of flexible working.In addition, you will receive a generous package of benefits including 40 dayspaid holidaya year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site.On campus we have a state-of-the-art sports centre with pool, shops,places to eat and drink,our own art gallery, museum and botanical gardens. Based across our world-class campuses in Birmingham and Dubai, the College of Social Sciences (CoSS) is a global, diverse, and inclusive community of currently more than 12,500 students, 900 academics, and 300professional services staff. We are committed to our strategic goal of driving social change for a fairer and more sustainable world. Our staff and students benefit from being in communities with rich cultures and contribute to the regional and global workforce and economy. Our four schools - Business, Education, Government, and Social Policy and Society - are in the vanguard of innovative and impactful research and teaching across social science. This role would be based in the School of Social Policy and Society. The School delivers a suite of undergraduate, postgraduate, professional, and executive education programmes to a diverse and international student population. We undertake research that matters, collaborating with our research partners from the private, public and third sectors from across the world. Role Summary The Head of Operations (HoOp) plays a key role in supporting the Head of School to deliver on University, College and School strategy. The role balances strategic thinking with delivering operational excellence through leadership of the professional services teams, frequently requiring the post-holder to translate complex strategy into operational plans. Reporting into the College Director of Operations HoOps are key members of the School Strategic Management team, College Professional Services Strategic Leadership Team (PSSLT), and College Management Network. The HoOp role is a College role, based locally within a School, and part of a team of senior professional services leads within the College.Flexibility is a key aspect of this position, with occasional cover and support to other Schools within the College based on operational demand and business need The HoOp will be required to work strategically with excellent communication and leadership skills, significant operational experience, and a commitment to continuous improvement of excellent service delivery through a collaborative and inclusive approach. Main Duties Leadership Provide the Head of School with exceptional leadership support in order to ensure both the School's strategic and operational priorities are delivered to a high standard. Work effectively with the School's Senior Management Team (SMT), translating strategy into practice, and ensuring clear communication or the School's priorities to professional services teams. Lead and manage professional services staff in the school to ensure effective, positive working relationships at all levels, both directly and through working with interim and matrix managers. Lead staff through periods of change, communicating a clear and positive vision and acting as a role model. Ongoing development and support for direct reports through coaching and training, both formal and informal. Developing teams that consistently embody and demonstrate the University values, and an ability to lead by example. Working with senior Professional Services colleagues across the College, lead on the continuous improvement of operational service delivery. Strategic and Operational Work in partnership with College Business Partners (as appropriate) to support the Head of School, in developing the School's Strategy in the context of the CoSS 2030 and the University Strategic Framework. Engagement with strategic initiatives, including with external partners, ensuring that the required professional services contribution is made. Work as part of the College Professional Services Strategic Leadership Team to provide a critical link between University Professional Services, College and School. Balance local needs with overarching University and College objectives and ensure that practices are aligned wherever possible, ensuring the delivery of an outstanding student and academic experience. Work closely with the College Finance Team, Head of School to understand the school's operational budget and support in year financial planning processes Oversee the School Operations Team's day-to-day management of operations within the School, including facilities management, security, maintenance, administrative services and ensuring that the School has appropriate health and safety procedures in place. Governance and Compliance Support the Head of School in ensuring that the School has robust governance and decision making structures that are fully aligned with those at College and University level. Lead role in understanding requirements for compliance with accreditation and regulatory bodies as relevant to the School, and responsibility for operational aspects. Ensure that the School's committees are supported to a high standard and ensure that decisions made are communicated and followed up as appropriate. To take the lead on ensuring that the School complies with University Regulations, all other University policies, procedures and guidelines, relevant legislation. HR Management Ensure appropriate HR strategies and procedures are in place for school members of staff to include induction, succession planning, training and development, performance management and review and reward mechanisms, working with College HR staff as appropriate to ensure compliance with University policy and procedures and relevant legislation. Recruit, train, and supervise professional services staff, promoting professional development and high performance. Conduct regular performance reviews and address staff concerns. Lead School HR processes by liaising with internal colleagues and external stakeholders, managing staffing requests, drafting business cases (CPAG) and job descriptions, and overseeing fixed-term contract staff activities in partnership with HR. Technology and Innovation Utilise technology to enhance operational efficiency and service delivery, including automation. Oversee the implementation of new systems and processes. Equity, Diversity and Belonging Actively promote equality, diversity and belongingacting as a role model and fostering an inclusive working culture Citizenship and collaboration Develop effective working relationships with the other Heads of Operations and professional services colleagues across the University. Take on projects as requested by the College Director of Operations for the benefit of the wider College and University. As a Birmingham Professional at the University of Birmingham, you are expected to support key university activities and projects, for example, graduations, confirmation and clearing, and other key events and to work flexibly across the University if required. This role may require occasional reassignment to other Schools based on operational demand and business need. . click apply for full job details
Jan 15, 2026
Full time
Head of Operations - College of Social Sciences - 106721 - Grade 8 United Kingdom Be the First to Apply Job Description College of Social Sciences Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £47,389 to £56,535 with potential progression once in post to £63,606 Grade: 8 Full Time, Fixed Term contract up to June 2027 Closing date: 10th February 2026 Interview date:24th February 2026 This role is also open as an internal secondment opportunity which would need to be agreed by your current line manager. Previous applicants need not apply. Our offer to you People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, andweare equally proud to be recognised as a leading global university.We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here todevelopthrough our sector-leading Birmingham Professional programmewhichprovides allprofessionalservices staff with development opportunities and the encouragement to reach their full potential.With almost 5,000professionalservices jobs in a wide-range of functionsin Edgbaston andin our campus inDubai, there are plenty of opportunities foryou to be able to develop yourcareer at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate.We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are,and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees andtothe success of the University and, depending on the role, we offer avarietyof flexible working arrangements. We therefore welcome discussions on all forms of flexible working.In addition, you will receive a generous package of benefits including 40 dayspaid holidaya year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site.On campus we have a state-of-the-art sports centre with pool, shops,places to eat and drink,our own art gallery, museum and botanical gardens. Based across our world-class campuses in Birmingham and Dubai, the College of Social Sciences (CoSS) is a global, diverse, and inclusive community of currently more than 12,500 students, 900 academics, and 300professional services staff. We are committed to our strategic goal of driving social change for a fairer and more sustainable world. Our staff and students benefit from being in communities with rich cultures and contribute to the regional and global workforce and economy. Our four schools - Business, Education, Government, and Social Policy and Society - are in the vanguard of innovative and impactful research and teaching across social science. This role would be based in the School of Social Policy and Society. The School delivers a suite of undergraduate, postgraduate, professional, and executive education programmes to a diverse and international student population. We undertake research that matters, collaborating with our research partners from the private, public and third sectors from across the world. Role Summary The Head of Operations (HoOp) plays a key role in supporting the Head of School to deliver on University, College and School strategy. The role balances strategic thinking with delivering operational excellence through leadership of the professional services teams, frequently requiring the post-holder to translate complex strategy into operational plans. Reporting into the College Director of Operations HoOps are key members of the School Strategic Management team, College Professional Services Strategic Leadership Team (PSSLT), and College Management Network. The HoOp role is a College role, based locally within a School, and part of a team of senior professional services leads within the College.Flexibility is a key aspect of this position, with occasional cover and support to other Schools within the College based on operational demand and business need The HoOp will be required to work strategically with excellent communication and leadership skills, significant operational experience, and a commitment to continuous improvement of excellent service delivery through a collaborative and inclusive approach. Main Duties Leadership Provide the Head of School with exceptional leadership support in order to ensure both the School's strategic and operational priorities are delivered to a high standard. Work effectively with the School's Senior Management Team (SMT), translating strategy into practice, and ensuring clear communication or the School's priorities to professional services teams. Lead and manage professional services staff in the school to ensure effective, positive working relationships at all levels, both directly and through working with interim and matrix managers. Lead staff through periods of change, communicating a clear and positive vision and acting as a role model. Ongoing development and support for direct reports through coaching and training, both formal and informal. Developing teams that consistently embody and demonstrate the University values, and an ability to lead by example. Working with senior Professional Services colleagues across the College, lead on the continuous improvement of operational service delivery. Strategic and Operational Work in partnership with College Business Partners (as appropriate) to support the Head of School, in developing the School's Strategy in the context of the CoSS 2030 and the University Strategic Framework. Engagement with strategic initiatives, including with external partners, ensuring that the required professional services contribution is made. Work as part of the College Professional Services Strategic Leadership Team to provide a critical link between University Professional Services, College and School. Balance local needs with overarching University and College objectives and ensure that practices are aligned wherever possible, ensuring the delivery of an outstanding student and academic experience. Work closely with the College Finance Team, Head of School to understand the school's operational budget and support in year financial planning processes Oversee the School Operations Team's day-to-day management of operations within the School, including facilities management, security, maintenance, administrative services and ensuring that the School has appropriate health and safety procedures in place. Governance and Compliance Support the Head of School in ensuring that the School has robust governance and decision making structures that are fully aligned with those at College and University level. Lead role in understanding requirements for compliance with accreditation and regulatory bodies as relevant to the School, and responsibility for operational aspects. Ensure that the School's committees are supported to a high standard and ensure that decisions made are communicated and followed up as appropriate. To take the lead on ensuring that the School complies with University Regulations, all other University policies, procedures and guidelines, relevant legislation. HR Management Ensure appropriate HR strategies and procedures are in place for school members of staff to include induction, succession planning, training and development, performance management and review and reward mechanisms, working with College HR staff as appropriate to ensure compliance with University policy and procedures and relevant legislation. Recruit, train, and supervise professional services staff, promoting professional development and high performance. Conduct regular performance reviews and address staff concerns. Lead School HR processes by liaising with internal colleagues and external stakeholders, managing staffing requests, drafting business cases (CPAG) and job descriptions, and overseeing fixed-term contract staff activities in partnership with HR. Technology and Innovation Utilise technology to enhance operational efficiency and service delivery, including automation. Oversee the implementation of new systems and processes. Equity, Diversity and Belonging Actively promote equality, diversity and belongingacting as a role model and fostering an inclusive working culture Citizenship and collaboration Develop effective working relationships with the other Heads of Operations and professional services colleagues across the University. Take on projects as requested by the College Director of Operations for the benefit of the wider College and University. As a Birmingham Professional at the University of Birmingham, you are expected to support key university activities and projects, for example, graduations, confirmation and clearing, and other key events and to work flexibly across the University if required. This role may require occasional reassignment to other Schools based on operational demand and business need. . click apply for full job details
Role overview Make your part of GO a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coach store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Responsibilities Support the Store Manager lead and motivate a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Support other retail management duties where required. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high customer metric score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction, store engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience Great coaching, mentoring and team building skills that drive team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two way, clear, and honest feedback. Builds great relationships. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted gym memberships at JD Gyms Access to colleague networks to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Jan 15, 2026
Full time
Role overview Make your part of GO a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coach store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Responsibilities Support the Store Manager lead and motivate a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Support other retail management duties where required. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high customer metric score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction, store engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience Great coaching, mentoring and team building skills that drive team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two way, clear, and honest feedback. Builds great relationships. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted gym memberships at JD Gyms Access to colleague networks to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Engagement and Events Executive Annual Salary - £27,263 Hours per week (full time/ Part time) 35 hours 34 days annual leave (full-time equivalent) Thank you for your interest in the position of Engagement and Events Executive at Kent Students Union Trading Ltd (KUTL), the commercial arm of Kent Students Union. We are a vibrant, student-led organisation with an exciting future ahead. After a challenging few years, we are growing from strength to strength with renewed focus and energy, working to amplify the voice of our members and ensure they have a fantastic student experience. Our new strategy outlines our priorities for the next two years and drives everything we do. Students are the reason Kent Students Union exists. We support them throughout their university journey, and our dedicated staff and volunteers work to enhance every aspect of their experience whether that s helping with their studies, supporting the practicalities of life, or providing opportunities for fun and connection. Kent Students Union operates a range of services for students at the Canterbury Campus of the University of Kent, including retail shops, a bar, a café, a nightclub, and a children s nursery. We are excited to be re-launching our Give it a Go programme, which offers one-off events and activities designed to help our diverse student body build connections and feel settled. Give It A Go (GIAG) is a programme of events open to all students at the University of Kent with the aim to provide a variety of activities for a broad range of students to try out. These could be craft sessions, sports, trips off campus and much more, we want to help students make connections, encouraging belonging, try something new, meet new people and develop their skills. We also want to enhance the events we deliver for university open days and offer holder days to showcase why students should choose Kent. As a result, we are seeking someone who is innovative, creative, and experienced in delivering events someone who is proactive, able to work independently, and confident collaborating across departments. The postholder will be part of a flexible and dynamic team and will be required to work weekends and evenings as necessary to support open days and other events. They must therefore be adaptable and flexible in their approach to working hours. How to apply: Application and Selection Process and Timetable Applications Close: Monday 26 January 2026, 12 noon. Interviews: Tuesday 3 February 2026 Applications To apply: Please submit your application on our recruitment portal on our website. Please note that we do not accept CV only applications. Please ensure that you pay particular attention in your application to detailing how your experience meets the requirements of the person specification and why you are interested in the position. When applying, please match your skills and experience as closely as possible to the Person Specification. This will be assessed at application and at interview. Further Information and Questions If you require further information, please contact: Name - Max Weston Job Title -Commercial Events Manager Job Specification Operational Duties To oversee and co-ordinate our Give it a Go Programme, ensuring a variety of safe, inclusive and engaging events, trips and opportunities are delivered across the year. Day to day activities might include planning, setting up and delivering events through a small student staff team, liaising with our marketing department to promote the programme, monitoring attendance, seeking student feedback and completing risk assessments and ensuring the safety of attendees. To co-ordinate our presence at Arrivals Weekend and deliver a series of events as part of Welcome Week including supporting the delivery of Welcome Fair. To co-ordinate Kent Student Union s presence at University Open Days and Offer Holder Days held on Saturdays, ensuring they are staffed, interactive and showcase Kent Students Union s impact on the student experience to prospective students. To support the delivery of wider KSU events as and when required such as Summerball. This role involves regular manual handling tasks, including lifting, carrying, and moving items. Training, guidance, and appropriate equipment will be provided. Candidates must be able to perform these duties safely, with reasonable adjustments considered where applicable. People Responsibilities To recruit and manage a small team of student staff to deliver the Give it a Go Programme. To co-ordinate the work and monitor the workloads of student staff, ensuring that staff levels are adequate and efficient. To undertake performance reviews of student staff, in line with Kent Students Union policy. To effectively lead, coach and mentor people to help achieve their own potential. To actively review, plan and evaluate individual training needs, encouraging a learning and development culture. Financial Responsibilities To manage the budgets for, Give it a Go and Open days/Offer Holder Days , ensuring adherence to Kent Students Union s financial procedures. To maintain financial controls and ensure that the Finance Department receives all relevant financial information promptly, in accordance with Kent Student Union s financial procedures. Expected Behaviours To attend training sessions, and appropriate meetings as and when required by Kent Students Union. To contribute to the positive image of Kent Students Union with students, the University, and the local community. To ensure systems are in place to reduce Kent Students Unions impact on the environment. To act as an ambassador for Kent Students Union and show loyalty to the organisation, abiding by the Union s Constitution, policies, and procedures. To undertake other tasks and responsibilities compatible with the level and nature of the post as required by your manager from time to time to support the achievement of Kent Students Union s strategic plan. It is expected that the post-holder will be in attendance for Open Days and Offer Holder Days held on Saturdays, some evening work is also expected. Whilst not essential, it would be of benefit if the post-holder had a driving licence. Person Specification Qualifications GCSE English and Maths (grade C / 4 or above), or equivalent. Experience Experience of managing people (paid staff or volunteers) to deliver outstanding results. Experience of financial management A track record of working with a variety of internal and external stakeholders and building effective relationships Experience of promoting and delivering a wide range of events Knowledge A good knowledge of health and safety legislation and best practice in the management of health and safety including the completion of risk assessments. An understanding of the current issues affecting higher education institutions and students Skills and Abilities Sound judgement and ability to handle competing priorities and a challenging workload in a pressurised environment Skilled and committed user of IT, enabling efficiencies and improved service using technology. Good verbal and written communication skills, with the ability to relate and communicate effectively with people at all levels. Values & Behaviours An effective and highly capable individual who is punctual, friendly and has a positive attitude and takes pride in their own work. Evidence of commitment to continuing personal and professional development A firm commitment to equality of opportunity; an individual who values diversity, shows respect for all people and works well with people who have different ideas, perspectives, and backgrounds A team player, who helps others to build a successful team, celebrates others successes and supports others to achieve individual and team goals This job description does not form part of the contract of employment. Please see our website for a full job and person spec. When applying, please match your skills and experience as closely as possible to the Person Specification. This will be assessed at application and at interview. Application and Selection Process and Timetable Applications Close: Monday 26 January 2026, 12 noon. Interviews: Tuesday 6 February 2026 Applications To apply: Please submit your application on our recruitment portal on our website. Please note that we do not accept CV only applications. Please ensure that you pay particular attention in your application to detailing how your experience meets the requirements of the person specification and why you are interested in the position. When applying, please match your skills and experience as closely as possible to the Person Specification. This will be assessed at application and at interview.
Jan 14, 2026
Full time
Engagement and Events Executive Annual Salary - £27,263 Hours per week (full time/ Part time) 35 hours 34 days annual leave (full-time equivalent) Thank you for your interest in the position of Engagement and Events Executive at Kent Students Union Trading Ltd (KUTL), the commercial arm of Kent Students Union. We are a vibrant, student-led organisation with an exciting future ahead. After a challenging few years, we are growing from strength to strength with renewed focus and energy, working to amplify the voice of our members and ensure they have a fantastic student experience. Our new strategy outlines our priorities for the next two years and drives everything we do. Students are the reason Kent Students Union exists. We support them throughout their university journey, and our dedicated staff and volunteers work to enhance every aspect of their experience whether that s helping with their studies, supporting the practicalities of life, or providing opportunities for fun and connection. Kent Students Union operates a range of services for students at the Canterbury Campus of the University of Kent, including retail shops, a bar, a café, a nightclub, and a children s nursery. We are excited to be re-launching our Give it a Go programme, which offers one-off events and activities designed to help our diverse student body build connections and feel settled. Give It A Go (GIAG) is a programme of events open to all students at the University of Kent with the aim to provide a variety of activities for a broad range of students to try out. These could be craft sessions, sports, trips off campus and much more, we want to help students make connections, encouraging belonging, try something new, meet new people and develop their skills. We also want to enhance the events we deliver for university open days and offer holder days to showcase why students should choose Kent. As a result, we are seeking someone who is innovative, creative, and experienced in delivering events someone who is proactive, able to work independently, and confident collaborating across departments. The postholder will be part of a flexible and dynamic team and will be required to work weekends and evenings as necessary to support open days and other events. They must therefore be adaptable and flexible in their approach to working hours. How to apply: Application and Selection Process and Timetable Applications Close: Monday 26 January 2026, 12 noon. Interviews: Tuesday 3 February 2026 Applications To apply: Please submit your application on our recruitment portal on our website. Please note that we do not accept CV only applications. Please ensure that you pay particular attention in your application to detailing how your experience meets the requirements of the person specification and why you are interested in the position. When applying, please match your skills and experience as closely as possible to the Person Specification. This will be assessed at application and at interview. Further Information and Questions If you require further information, please contact: Name - Max Weston Job Title -Commercial Events Manager Job Specification Operational Duties To oversee and co-ordinate our Give it a Go Programme, ensuring a variety of safe, inclusive and engaging events, trips and opportunities are delivered across the year. Day to day activities might include planning, setting up and delivering events through a small student staff team, liaising with our marketing department to promote the programme, monitoring attendance, seeking student feedback and completing risk assessments and ensuring the safety of attendees. To co-ordinate our presence at Arrivals Weekend and deliver a series of events as part of Welcome Week including supporting the delivery of Welcome Fair. To co-ordinate Kent Student Union s presence at University Open Days and Offer Holder Days held on Saturdays, ensuring they are staffed, interactive and showcase Kent Students Union s impact on the student experience to prospective students. To support the delivery of wider KSU events as and when required such as Summerball. This role involves regular manual handling tasks, including lifting, carrying, and moving items. Training, guidance, and appropriate equipment will be provided. Candidates must be able to perform these duties safely, with reasonable adjustments considered where applicable. People Responsibilities To recruit and manage a small team of student staff to deliver the Give it a Go Programme. To co-ordinate the work and monitor the workloads of student staff, ensuring that staff levels are adequate and efficient. To undertake performance reviews of student staff, in line with Kent Students Union policy. To effectively lead, coach and mentor people to help achieve their own potential. To actively review, plan and evaluate individual training needs, encouraging a learning and development culture. Financial Responsibilities To manage the budgets for, Give it a Go and Open days/Offer Holder Days , ensuring adherence to Kent Students Union s financial procedures. To maintain financial controls and ensure that the Finance Department receives all relevant financial information promptly, in accordance with Kent Student Union s financial procedures. Expected Behaviours To attend training sessions, and appropriate meetings as and when required by Kent Students Union. To contribute to the positive image of Kent Students Union with students, the University, and the local community. To ensure systems are in place to reduce Kent Students Unions impact on the environment. To act as an ambassador for Kent Students Union and show loyalty to the organisation, abiding by the Union s Constitution, policies, and procedures. To undertake other tasks and responsibilities compatible with the level and nature of the post as required by your manager from time to time to support the achievement of Kent Students Union s strategic plan. It is expected that the post-holder will be in attendance for Open Days and Offer Holder Days held on Saturdays, some evening work is also expected. Whilst not essential, it would be of benefit if the post-holder had a driving licence. Person Specification Qualifications GCSE English and Maths (grade C / 4 or above), or equivalent. Experience Experience of managing people (paid staff or volunteers) to deliver outstanding results. Experience of financial management A track record of working with a variety of internal and external stakeholders and building effective relationships Experience of promoting and delivering a wide range of events Knowledge A good knowledge of health and safety legislation and best practice in the management of health and safety including the completion of risk assessments. An understanding of the current issues affecting higher education institutions and students Skills and Abilities Sound judgement and ability to handle competing priorities and a challenging workload in a pressurised environment Skilled and committed user of IT, enabling efficiencies and improved service using technology. Good verbal and written communication skills, with the ability to relate and communicate effectively with people at all levels. Values & Behaviours An effective and highly capable individual who is punctual, friendly and has a positive attitude and takes pride in their own work. Evidence of commitment to continuing personal and professional development A firm commitment to equality of opportunity; an individual who values diversity, shows respect for all people and works well with people who have different ideas, perspectives, and backgrounds A team player, who helps others to build a successful team, celebrates others successes and supports others to achieve individual and team goals This job description does not form part of the contract of employment. Please see our website for a full job and person spec. When applying, please match your skills and experience as closely as possible to the Person Specification. This will be assessed at application and at interview. Application and Selection Process and Timetable Applications Close: Monday 26 January 2026, 12 noon. Interviews: Tuesday 6 February 2026 Applications To apply: Please submit your application on our recruitment portal on our website. Please note that we do not accept CV only applications. Please ensure that you pay particular attention in your application to detailing how your experience meets the requirements of the person specification and why you are interested in the position. When applying, please match your skills and experience as closely as possible to the Person Specification. This will be assessed at application and at interview.
Are you keen to embark upon or take your career within Financial Services as an Insurance Advisor to the next level? Our client is keen to continue expanding their team with motivated, entrepreneurial individuals The business currently has 80 self-employed Advisors and plans to double in size within next months. They have a successful business model and a highly supportive team culture, enabling their Advisors to succeed and exceed! You will be joining under an Area Manager who typically has 10 in their team, therefore will have time to support you! This role is not easy and will be challenging, however for the right individuals it will be highly rewarding, providing you with fulfilment and excellent earnings. This role requires you to self-generate your leads and clients, so it is important you are proactive and willing to network, making use of your personal connections and communities. Your Area Manager will provide excellent coaching on how to market yourself effectively and win clients. Advisors in their team enjoy the supportive team culture and the fulfilment from helping families receive personal advice on products such as life insurance, income protection, critical illness cover (and mortgages, investments and pensions once you are qualified to do so). Training and ongoing professional development is a key pillar of the business, often with their team starting as Insurance Advisors offering life assurance, IP, CIC, before progressing onto mortgage advice and more recently investment and pensions, plus route into team leadership roles is available. They have an excellent partner who delivers the training on the qualifications needed to upskill. In addition, the business runs quarterly conferences aimed at creating key opportunities for company wide training, team bonding and celebrating successes! Insurance Advisor Requirements You must have desire to enter financial services industry and develop your career as an Insurance Advisor Individuals with either prior targeted sales or financial services sales experience would be preferred, but not essential You must have good personal network you can draw upon to self-generate business You must be motivated, proactive and willing to take this opportunity seriously You must be committed to being self-employed The Company Established 4 years ago, this advisory firm is growing at an excellent pace with no signs of slowing down. The business has a national footprint with Advisors licensed across insurance, mortgages and wealth advice. You will be joining at a key point in their journey as they continue to expand their headcount Insurance Advisor Benefits Self-employed role with uncapped earnings Tiered commission structure to reward performance, plus opportunity to obtain additional sources of income Fully home based role with occasional meetings with your local team and quarterly company conferences including annual sports day and end of year celebrations Supportive team culture Locations Home based Liability and Disclaimer Whilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any information
Jan 14, 2026
Full time
Are you keen to embark upon or take your career within Financial Services as an Insurance Advisor to the next level? Our client is keen to continue expanding their team with motivated, entrepreneurial individuals The business currently has 80 self-employed Advisors and plans to double in size within next months. They have a successful business model and a highly supportive team culture, enabling their Advisors to succeed and exceed! You will be joining under an Area Manager who typically has 10 in their team, therefore will have time to support you! This role is not easy and will be challenging, however for the right individuals it will be highly rewarding, providing you with fulfilment and excellent earnings. This role requires you to self-generate your leads and clients, so it is important you are proactive and willing to network, making use of your personal connections and communities. Your Area Manager will provide excellent coaching on how to market yourself effectively and win clients. Advisors in their team enjoy the supportive team culture and the fulfilment from helping families receive personal advice on products such as life insurance, income protection, critical illness cover (and mortgages, investments and pensions once you are qualified to do so). Training and ongoing professional development is a key pillar of the business, often with their team starting as Insurance Advisors offering life assurance, IP, CIC, before progressing onto mortgage advice and more recently investment and pensions, plus route into team leadership roles is available. They have an excellent partner who delivers the training on the qualifications needed to upskill. In addition, the business runs quarterly conferences aimed at creating key opportunities for company wide training, team bonding and celebrating successes! Insurance Advisor Requirements You must have desire to enter financial services industry and develop your career as an Insurance Advisor Individuals with either prior targeted sales or financial services sales experience would be preferred, but not essential You must have good personal network you can draw upon to self-generate business You must be motivated, proactive and willing to take this opportunity seriously You must be committed to being self-employed The Company Established 4 years ago, this advisory firm is growing at an excellent pace with no signs of slowing down. The business has a national footprint with Advisors licensed across insurance, mortgages and wealth advice. You will be joining at a key point in their journey as they continue to expand their headcount Insurance Advisor Benefits Self-employed role with uncapped earnings Tiered commission structure to reward performance, plus opportunity to obtain additional sources of income Fully home based role with occasional meetings with your local team and quarterly company conferences including annual sports day and end of year celebrations Supportive team culture Locations Home based Liability and Disclaimer Whilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any information
Are you looking for a new challenge in an environment where no two days are the same? Do you want to make a difference to patient care? The Research and Development team at BCUHB are a friendly, established team who wish to recruit a research facilitator who is enthusiastic and committed to joining the team. Training will be offered to undertake the role, and there will be opportunities on offer. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Main duties of the job The post holder will implement systems to establish a culture where researchers are supported to perform good quality research with the dignity, rights, safety and well-being of participants being protected. Manage, with the support of the Research Manager, the local confirmation process, providing support to Investigators in setting up appropriate research management systems that comply with the Research Governance Policy Framework at the outset of the research process. Responsible for quality assurance and quality control processes through monitoring and auditing research activity, conducting performance reviews to ensure research practice meets the quality and standards set out in the UK Policy Framework for Health and Social Care Research. They will be a member of the Research team who provide support in all aspects of research initiatives for organisational wide staff. To supervise junior administrative staff in the Research Office, provide a comprehensive advice and support service to all staff within the organisation who are involved in undertaking research. About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Job responsibilities Research management and project set up Provide and receive complex and sensitive research information. This requires judging a range of factors or situations and comparison of a range of options depending on the level of each research project, in order to meet the requirements of the Research Governance management and processes. Work closely with the Health Research Authority and Health and Care Research Wales in granting local confirmation for projects to commence. Assess individual submissions based on complex components (type of research, regulatory requirements) and decide, comparing a range of options, the appropriate course of action for approval. Be responsible for specific pre-delivery checks for each study registered. Work closely with Research Administrators and other research team members to adapt and improve the local research set up processes. Instigate the production of research passports for researchers who are not NHS employees and keep track of progress. Record all research passports and subsequently issued honorary research contracts or letters of access as appropriate, linking to the appropriate research master files. Provide support to Principal Investigators in setting up appropriate research management systems that comply with the UK Policy Framework for Health and Social Care Research at the outset of the research process. Lead on the input of local study specific information on Local Project management system. Ensure the quality of research database information. Audit and monitoring Ensure that research projects are reviewed, audited and monitored on a timely basis and obtain the regulatory approvals as defined by policies, protocols and procedures. This requires working with a range of routine and non-routine procedures and practices to ensure that all regulatory approvals have been sought and obtained for each project active in BCUHB which are being managed from the Research office. Undertake appropriate auditing and monitoring activities as required as part of the Research Quality System to ensure the standards required for all research projects are carried out in line with their research proposal as agreed by approving body and are in line with Research Governance for Health and Social Care, for the duration of the life of each project. Audit active research projects within the Health Board in line with the requirements of the Health Board research monitoring/risk procedures. Ensure data resulting from research audits is entered onto the research management database and prepare reports summarising the findings. Follow up audit findings and ensure recommended actions are implemented.Promote the development and implementation of Health research Policies, Standard Operating Procedures and Guidelines within BCUHB against which research practice is assessed and monitored to ensure co-ordination of Research Governance with other initiatives of BCUHB and its partners. Support and give advice to researchers of varying levels of seniority both internal and external to the Health Board to fulfil Health Board Health research policies and standard operating procedures with regard to undertaking research. Co-ordinate, implement and maintain audit schedules/programmes, as managed by the Research Manager. This includes a rolling programme of audits of research management related systems and support departments to ensure compliance and effective handling of research related issues, and conduct comprehensive assessments of research practice, based on the standards developed and regulatory framework (EU/UK Law). Gathering, analysing, interpreting and presenting the data and information resulting from the audits. Plan and organise complex programmes of monitoring studies progress and final reports, record the data obtained from reports and disseminate information appropriately. Provide assistance, support and advice to BCUHB own account research projects (collate data, data input, assist with randomisation procedures, produce and revise documentation content, with guidance from Research manager for specific projects) Archiving Maintains oversight for the archiving of all documents relating to all Sponsored and Hosted studies within the Health Board. Follows local Standard Operating Procedures for preparing, storing and accessing materials to be archived. Administers the Iron Mountain Connect system, granting access to the site, retrieving boxes, return of boxes to iron mountain, paying invoices and monitoring spend on account, carrying out audits of the site as well as annual box audits. Arranging return and destruction of studies when required following the Health Board policy for disposal of confidential waste. Training Identify training needs amongst Health board researchers. Provide general Research information advice and guidance to researchers from BCUHB and University, (including patient and public representatives, service users, Doctors in training and of all grades), on the research governance processes. Disseminate this information and update ensuring all new developments in Research are communicated and placed on the BCUHB website. Produce presentations for training purposes for researchers of all grades. Regularly provide Good Clinical Practice training and practical training and advice to researchers. Person Specification Qualifications Undergraduate degree (e.g. BSc) in social science, research or management or equivalent NHS experience. Knowledge of Research Governance and legislative framework for conducting clinical research studies, including Good Clinical Practice. Knowledge of current national systems and structures for the approval, management and understanding of monitoring of clinical research in the NHS. Understanding of clinical trial procedures- commercial and non-commercial. Research and/or research management skills. Experience Significant experience of working in Research Governance processes in the NHS Project management experience Proven experience of working as part of a team Experience of writing and implementing Standard Operating procedures Experience Report writing Evidence of multi-professional team working Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Jan 14, 2026
Full time
Are you looking for a new challenge in an environment where no two days are the same? Do you want to make a difference to patient care? The Research and Development team at BCUHB are a friendly, established team who wish to recruit a research facilitator who is enthusiastic and committed to joining the team. Training will be offered to undertake the role, and there will be opportunities on offer. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Main duties of the job The post holder will implement systems to establish a culture where researchers are supported to perform good quality research with the dignity, rights, safety and well-being of participants being protected. Manage, with the support of the Research Manager, the local confirmation process, providing support to Investigators in setting up appropriate research management systems that comply with the Research Governance Policy Framework at the outset of the research process. Responsible for quality assurance and quality control processes through monitoring and auditing research activity, conducting performance reviews to ensure research practice meets the quality and standards set out in the UK Policy Framework for Health and Social Care Research. They will be a member of the Research team who provide support in all aspects of research initiatives for organisational wide staff. To supervise junior administrative staff in the Research Office, provide a comprehensive advice and support service to all staff within the organisation who are involved in undertaking research. About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Job responsibilities Research management and project set up Provide and receive complex and sensitive research information. This requires judging a range of factors or situations and comparison of a range of options depending on the level of each research project, in order to meet the requirements of the Research Governance management and processes. Work closely with the Health Research Authority and Health and Care Research Wales in granting local confirmation for projects to commence. Assess individual submissions based on complex components (type of research, regulatory requirements) and decide, comparing a range of options, the appropriate course of action for approval. Be responsible for specific pre-delivery checks for each study registered. Work closely with Research Administrators and other research team members to adapt and improve the local research set up processes. Instigate the production of research passports for researchers who are not NHS employees and keep track of progress. Record all research passports and subsequently issued honorary research contracts or letters of access as appropriate, linking to the appropriate research master files. Provide support to Principal Investigators in setting up appropriate research management systems that comply with the UK Policy Framework for Health and Social Care Research at the outset of the research process. Lead on the input of local study specific information on Local Project management system. Ensure the quality of research database information. Audit and monitoring Ensure that research projects are reviewed, audited and monitored on a timely basis and obtain the regulatory approvals as defined by policies, protocols and procedures. This requires working with a range of routine and non-routine procedures and practices to ensure that all regulatory approvals have been sought and obtained for each project active in BCUHB which are being managed from the Research office. Undertake appropriate auditing and monitoring activities as required as part of the Research Quality System to ensure the standards required for all research projects are carried out in line with their research proposal as agreed by approving body and are in line with Research Governance for Health and Social Care, for the duration of the life of each project. Audit active research projects within the Health Board in line with the requirements of the Health Board research monitoring/risk procedures. Ensure data resulting from research audits is entered onto the research management database and prepare reports summarising the findings. Follow up audit findings and ensure recommended actions are implemented.Promote the development and implementation of Health research Policies, Standard Operating Procedures and Guidelines within BCUHB against which research practice is assessed and monitored to ensure co-ordination of Research Governance with other initiatives of BCUHB and its partners. Support and give advice to researchers of varying levels of seniority both internal and external to the Health Board to fulfil Health Board Health research policies and standard operating procedures with regard to undertaking research. Co-ordinate, implement and maintain audit schedules/programmes, as managed by the Research Manager. This includes a rolling programme of audits of research management related systems and support departments to ensure compliance and effective handling of research related issues, and conduct comprehensive assessments of research practice, based on the standards developed and regulatory framework (EU/UK Law). Gathering, analysing, interpreting and presenting the data and information resulting from the audits. Plan and organise complex programmes of monitoring studies progress and final reports, record the data obtained from reports and disseminate information appropriately. Provide assistance, support and advice to BCUHB own account research projects (collate data, data input, assist with randomisation procedures, produce and revise documentation content, with guidance from Research manager for specific projects) Archiving Maintains oversight for the archiving of all documents relating to all Sponsored and Hosted studies within the Health Board. Follows local Standard Operating Procedures for preparing, storing and accessing materials to be archived. Administers the Iron Mountain Connect system, granting access to the site, retrieving boxes, return of boxes to iron mountain, paying invoices and monitoring spend on account, carrying out audits of the site as well as annual box audits. Arranging return and destruction of studies when required following the Health Board policy for disposal of confidential waste. Training Identify training needs amongst Health board researchers. Provide general Research information advice and guidance to researchers from BCUHB and University, (including patient and public representatives, service users, Doctors in training and of all grades), on the research governance processes. Disseminate this information and update ensuring all new developments in Research are communicated and placed on the BCUHB website. Produce presentations for training purposes for researchers of all grades. Regularly provide Good Clinical Practice training and practical training and advice to researchers. Person Specification Qualifications Undergraduate degree (e.g. BSc) in social science, research or management or equivalent NHS experience. Knowledge of Research Governance and legislative framework for conducting clinical research studies, including Good Clinical Practice. Knowledge of current national systems and structures for the approval, management and understanding of monitoring of clinical research in the NHS. Understanding of clinical trial procedures- commercial and non-commercial. Research and/or research management skills. Experience Significant experience of working in Research Governance processes in the NHS Project management experience Proven experience of working as part of a team Experience of writing and implementing Standard Operating procedures Experience Report writing Evidence of multi-professional team working Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.