Meet the Team Join Cisco Customer Experience (CX) UKI as an executive delivery leader partnering with our most prestigious enterprise customers. Our organisation is entrusted with architecting, delivering, and managing business-critical digital transformations that underpin national and global infrastructure. We combine industry-leading governance frameworks, deep technological mastery, and next-generation Artificial Intelligence (AI) to unlock substantial business value. In this high-visibility, executive leadership role, you will lead a world-class, multidisciplinary matrix organisation, steering a flagship multi-year engagement and setting the benchmark for enterprise services delivery. Meet the Team Join Cisco Customer Experience (CX) UKI as an executive delivery leader partnering with our most prestigious enterprise customers. Our organisation is entrusted with architecting, delivering, and managing business-critical digital transformations that underpin national and global infrastructure. We combine industry-leading governance frameworks, deep technological mastery, and next-generation Artificial Intelligence (AI) to unlock substantial business value. In this high-visibility, executive leadership role, you will lead a world-class, multidisciplinary matrix organisation, steering a flagship multi-year engagement and setting the benchmark for enterprise services delivery. Your Impact As a Programme Director, you will hold ultimate executive accountability for the overarching strategy, delivery governance, and operational excellence of a $100M+ CX Services portfolio (encompassing Professional Services and Support Services) for one of Cisco UKI's largest strategic accounts. You will act as the principal customer contact and definitive single point of executive escalation across diverse, critical programme streams-commanding the room with C-suite and C-1 stakeholders to translate high-level business vision into flawless technical execution. This role demands an innovative, forward-looking executive who actively integrates Artificial Intelligence (AI) and intelligent automation into modern delivery operating models. You will spearhead the adoption of AI-augmented programme intelligence to forecast risk, optimise multi-million-pound commercial performance, accelerate delivery velocity, and orchestrate complex multi-vendor ecosystems. Executive Advisory & Strategic Alignment: Serve as the primary, trusted executive advisor to customer C-suite and senior leadership; steer joint steering committees, shape multi-year technology roadmaps, and act as the definitive single point of escalation for complex delivery challenges. Portfolio & Delivery Governance: Exercise end-to-end executive governance over a $100M+ multi-year services portfolio, directing large-scale, matrixed delivery teams across diverse technical streams to ensure unmatched delivery velocity, quality, and contractual compliance. AI-Driven Programme Leadership: Champion and embed cutting-edge Artificial Intelligence (AI), predictive analytics, and intelligent automation across the delivery organisation to model risk, automate executive insight synthesis, optimise resource capacity, and drive continuous operational resilience. Complex Transformation Oversight: Direct strategic technology initiatives across Data Centre and Campus architectures-including regulatory-driven Last Date of Support (LDOS) remediations, Cisco Nexus/ACI environments, Software-Defined Access (SDA), and Catalyst Center rollouts. Commercial Strategy & P&L Accountability: Maintain full commercial oversight of multi-year Statements of Work (SOWs), margin realisation, third-party vendor performance, risk provisions, and revenue expansion across Professional and Support Services. Organisational Leadership & Talent Cultivation: Lead, mentor, and inspire a large, multi-geography team of programme managers, architects, and engineers, instilling a culture of accountability, empathetic leadership, and AI-enabled innovation. Ecosystem & Vendor Orchestration: Establish robust governance frameworks across multi-vendor consortia and strategic partners, ensuring seamless integration, accountability, and alignment with customer objectives. Minimum Qualifications Bachelor's degree in Computer Science, Engineering, Business Leadership, or a related discipline with 15+ years of experience leading large-scale IT and network transformation programmes; OR 18+ years of equivalent enterprise delivery leadership experience. Minimum of 10 years of demonstrable experience operating as the primary engagement leader and trusted advisor to C-suite and C-1 executives in multi-million-pound/dollar enterprise environments. Demonstrated hands on track record of implementing and utilising Artificial Intelligence (AI) platforms, machine learning models, or intelligent automation tools within programme governance to enhance predictive risk detection, financial reporting, or operational decision making. Proven experience exercising end-to-end governance and commercial accountability over large-scale services portfolios £50M+ / $75M+ spanning complex multi-vendor contracts, statements of work (SOWs), and multi geography delivery teams. Demonstrated experience leading enterprise network and infrastructure transformation programmes across modern Campus and Data Centre architectures (e.g., Cisco Nexus, ACI, Catalyst, or Software-Defined Access). Preferred Qualifications Formal programme leadership certifications such as Program Management Professional (PgMP), Project Management Professional (PMP), MSP (Managing Successful Programmes), or executive Agile leadership credentials. Practical experience leading AI transformation initiatives within PMO operations, such as developing agentic workflows, prompt engineering frameworks, or predictive analytics dashboards for enterprise delivery. Executive background directing regulatory driven infrastructure migrations and complex hardware/software lifecycle remediation programmes (e.g., LDOS). Working knowledge of modern network automation, software defined architectures, and cloud integration concepts. Exceptional executive presence, high stakes negotiation skills, and a proven ability to lead large, multidisciplinary matrix teams through complex organisational change. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
Sep 19, 2026
Full time
Meet the Team Join Cisco Customer Experience (CX) UKI as an executive delivery leader partnering with our most prestigious enterprise customers. Our organisation is entrusted with architecting, delivering, and managing business-critical digital transformations that underpin national and global infrastructure. We combine industry-leading governance frameworks, deep technological mastery, and next-generation Artificial Intelligence (AI) to unlock substantial business value. In this high-visibility, executive leadership role, you will lead a world-class, multidisciplinary matrix organisation, steering a flagship multi-year engagement and setting the benchmark for enterprise services delivery. Meet the Team Join Cisco Customer Experience (CX) UKI as an executive delivery leader partnering with our most prestigious enterprise customers. Our organisation is entrusted with architecting, delivering, and managing business-critical digital transformations that underpin national and global infrastructure. We combine industry-leading governance frameworks, deep technological mastery, and next-generation Artificial Intelligence (AI) to unlock substantial business value. In this high-visibility, executive leadership role, you will lead a world-class, multidisciplinary matrix organisation, steering a flagship multi-year engagement and setting the benchmark for enterprise services delivery. Your Impact As a Programme Director, you will hold ultimate executive accountability for the overarching strategy, delivery governance, and operational excellence of a $100M+ CX Services portfolio (encompassing Professional Services and Support Services) for one of Cisco UKI's largest strategic accounts. You will act as the principal customer contact and definitive single point of executive escalation across diverse, critical programme streams-commanding the room with C-suite and C-1 stakeholders to translate high-level business vision into flawless technical execution. This role demands an innovative, forward-looking executive who actively integrates Artificial Intelligence (AI) and intelligent automation into modern delivery operating models. You will spearhead the adoption of AI-augmented programme intelligence to forecast risk, optimise multi-million-pound commercial performance, accelerate delivery velocity, and orchestrate complex multi-vendor ecosystems. Executive Advisory & Strategic Alignment: Serve as the primary, trusted executive advisor to customer C-suite and senior leadership; steer joint steering committees, shape multi-year technology roadmaps, and act as the definitive single point of escalation for complex delivery challenges. Portfolio & Delivery Governance: Exercise end-to-end executive governance over a $100M+ multi-year services portfolio, directing large-scale, matrixed delivery teams across diverse technical streams to ensure unmatched delivery velocity, quality, and contractual compliance. AI-Driven Programme Leadership: Champion and embed cutting-edge Artificial Intelligence (AI), predictive analytics, and intelligent automation across the delivery organisation to model risk, automate executive insight synthesis, optimise resource capacity, and drive continuous operational resilience. Complex Transformation Oversight: Direct strategic technology initiatives across Data Centre and Campus architectures-including regulatory-driven Last Date of Support (LDOS) remediations, Cisco Nexus/ACI environments, Software-Defined Access (SDA), and Catalyst Center rollouts. Commercial Strategy & P&L Accountability: Maintain full commercial oversight of multi-year Statements of Work (SOWs), margin realisation, third-party vendor performance, risk provisions, and revenue expansion across Professional and Support Services. Organisational Leadership & Talent Cultivation: Lead, mentor, and inspire a large, multi-geography team of programme managers, architects, and engineers, instilling a culture of accountability, empathetic leadership, and AI-enabled innovation. Ecosystem & Vendor Orchestration: Establish robust governance frameworks across multi-vendor consortia and strategic partners, ensuring seamless integration, accountability, and alignment with customer objectives. Minimum Qualifications Bachelor's degree in Computer Science, Engineering, Business Leadership, or a related discipline with 15+ years of experience leading large-scale IT and network transformation programmes; OR 18+ years of equivalent enterprise delivery leadership experience. Minimum of 10 years of demonstrable experience operating as the primary engagement leader and trusted advisor to C-suite and C-1 executives in multi-million-pound/dollar enterprise environments. Demonstrated hands on track record of implementing and utilising Artificial Intelligence (AI) platforms, machine learning models, or intelligent automation tools within programme governance to enhance predictive risk detection, financial reporting, or operational decision making. Proven experience exercising end-to-end governance and commercial accountability over large-scale services portfolios £50M+ / $75M+ spanning complex multi-vendor contracts, statements of work (SOWs), and multi geography delivery teams. Demonstrated experience leading enterprise network and infrastructure transformation programmes across modern Campus and Data Centre architectures (e.g., Cisco Nexus, ACI, Catalyst, or Software-Defined Access). Preferred Qualifications Formal programme leadership certifications such as Program Management Professional (PgMP), Project Management Professional (PMP), MSP (Managing Successful Programmes), or executive Agile leadership credentials. Practical experience leading AI transformation initiatives within PMO operations, such as developing agentic workflows, prompt engineering frameworks, or predictive analytics dashboards for enterprise delivery. Executive background directing regulatory driven infrastructure migrations and complex hardware/software lifecycle remediation programmes (e.g., LDOS). Working knowledge of modern network automation, software defined architectures, and cloud integration concepts. Exceptional executive presence, high stakes negotiation skills, and a proven ability to lead large, multidisciplinary matrix teams through complex organisational change. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
About The Role FDM is a global business and technology consultancy seeking a Technical Business Analyst to work for our client within the Financial Services sector. This is initially a 6-12 month contract with the potential to extend and will be a hybrid role that will be based in London, Edinburgh or Bristol. Our client is seeking a Technical Business Analyst who bridges business, technology, cyber security, fraud operations, data and risk teams. The role translates strategic outcomes and operational needs into clear product, data, control and engineering requirements for the Fraud & Security Value Stream. The role supports the design, implementation and continuous improvement of AI-enabled capabilities that strengthen fraud detection, cyber defence, security observability, operational resilience and AI governance. It maintains alignment between business priorities, delivery outcomes, control obligations and technical implementation throughout the lifecycle of each initiative. Responsibilities Analyse and document business, operational, regulatory and technical requirements. Facilitate workshops. Translate outcomes into ADO epics, features, user stories and acceptance criteria. Maintain end-to-end traceability and support prioritisation Identify and shape opportunities across threat detection, alert triage, investigation, case management, orchestration, fraud analytics, resilience and AI governance monitoring. Define workflows, business rules, exception handling, decision boundaries and human oversight. Define data requirements, authoritative sources, ownership, lineage, quality, access and retention needs. Produce mappings, dictionaries and data-flow views. Work with data and engineering teams to confirm readiness. Embed secure-by-design and responsible AI requirements. Document control, privacy, compliance, auditability, observability and governance-gate evidence. Support risk assessments and production-readiness reviews. Partner with architects, product leads, engineers and platform teams. Support backlog refinement, dependency management, sprint planning, testing, release and operational readiness. Maintain assumptions, risks, issues and decisions. Define baselines, outcomes and KPIs for fraud, cyber and operational use cases. Support benefits tracking, dashboards, post-implementation review and continuous improvement. About You At least five years of business analysis or technical business analysis experience. Experience delivering technology-enabled transformation. Experience translating complex business and control needs into technical requirements. Experience working in Agile or iterative delivery environments. Strong stakeholder management across business and technology teams. Experience supporting testing, operational readiness and adoption. Technical and Professional Skills Requirements elicitation and traceability. Process modelling and workshop facilitation. Data analysis, data mapping and integration concepts. API, cloud, analytics and security-monitoring concepts. Agile backlog management and testing methods. Risk, control and audit documentation. Clear written and executive communication Desirable Experience Experience in cyber security, fraud, risk, operational resilience or financial services. Experience delivering AI, machine learning, analytics or intelligent automation capabilities. Experience with cloud and data platforms, preferably Microsoft Azure. Knowledge of security operations, fraud operations, SIEM/XDR, case management or orchestration. Knowledge of responsible AI and AI governance practices. About Us FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field Annual leave and work-place pension
Sep 18, 2026
Full time
About The Role FDM is a global business and technology consultancy seeking a Technical Business Analyst to work for our client within the Financial Services sector. This is initially a 6-12 month contract with the potential to extend and will be a hybrid role that will be based in London, Edinburgh or Bristol. Our client is seeking a Technical Business Analyst who bridges business, technology, cyber security, fraud operations, data and risk teams. The role translates strategic outcomes and operational needs into clear product, data, control and engineering requirements for the Fraud & Security Value Stream. The role supports the design, implementation and continuous improvement of AI-enabled capabilities that strengthen fraud detection, cyber defence, security observability, operational resilience and AI governance. It maintains alignment between business priorities, delivery outcomes, control obligations and technical implementation throughout the lifecycle of each initiative. Responsibilities Analyse and document business, operational, regulatory and technical requirements. Facilitate workshops. Translate outcomes into ADO epics, features, user stories and acceptance criteria. Maintain end-to-end traceability and support prioritisation Identify and shape opportunities across threat detection, alert triage, investigation, case management, orchestration, fraud analytics, resilience and AI governance monitoring. Define workflows, business rules, exception handling, decision boundaries and human oversight. Define data requirements, authoritative sources, ownership, lineage, quality, access and retention needs. Produce mappings, dictionaries and data-flow views. Work with data and engineering teams to confirm readiness. Embed secure-by-design and responsible AI requirements. Document control, privacy, compliance, auditability, observability and governance-gate evidence. Support risk assessments and production-readiness reviews. Partner with architects, product leads, engineers and platform teams. Support backlog refinement, dependency management, sprint planning, testing, release and operational readiness. Maintain assumptions, risks, issues and decisions. Define baselines, outcomes and KPIs for fraud, cyber and operational use cases. Support benefits tracking, dashboards, post-implementation review and continuous improvement. About You At least five years of business analysis or technical business analysis experience. Experience delivering technology-enabled transformation. Experience translating complex business and control needs into technical requirements. Experience working in Agile or iterative delivery environments. Strong stakeholder management across business and technology teams. Experience supporting testing, operational readiness and adoption. Technical and Professional Skills Requirements elicitation and traceability. Process modelling and workshop facilitation. Data analysis, data mapping and integration concepts. API, cloud, analytics and security-monitoring concepts. Agile backlog management and testing methods. Risk, control and audit documentation. Clear written and executive communication Desirable Experience Experience in cyber security, fraud, risk, operational resilience or financial services. Experience delivering AI, machine learning, analytics or intelligent automation capabilities. Experience with cloud and data platforms, preferably Microsoft Azure. Knowledge of security operations, fraud operations, SIEM/XDR, case management or orchestration. Knowledge of responsible AI and AI governance practices. About Us FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field Annual leave and work-place pension
Job Description We're seeking a future team member for the role of Vice President, Full-Stack Engineer to join our team. Wealth Services Platform, a business unit within BNY, is a leading provider of financial business solutions for Wealth Managers / RIAs. We offer industry leading custody, advisory, portfolio management, trading and banking services as a white labeled software platform for our clients to serve their clients. Our commitment to excellence and innovation drives our mission to empower our clients with cutting edge technology and services. We're seeking a future team member for the role of Vice President, Full-Stack Engineer to join our team. Wealth Services Platform, a business unit within BNY, is a leading provider of financial business solutions for Wealth Managers / RIAs. We offer industry leading custody, advisory, portfolio management, trading and banking services as a white labeled software platform for our clients to serve their clients. Our commitment to excellence and innovation drives our mission to empower our clients with cutting edge technology and services. In this role, you'll make an impact in the following ways: Serve as a hands on full stack developer, directly designing, building, testing, and deploying applications aligned with business needs. Write high quality, maintainable code across the front end and back end, actively contributing to core project deliverables. Collaborate with cross functional teams including product, operations, and security to deliver practical, scalable solutions. Lead by example through technical execution, driving best practices in coding, testing, debugging, and deployment to ensure high quality software delivery. Explore and implement opportunities to streamline the software development lifecycle through automation, modern engineering practices, and intelligent tooling. Participate actively in code reviews, troubleshooting, and debugging efforts, helping resolve complex technical issues quickly and effectively. Contribute to architectural decisions and technology strategy with a pragmatic, builder focused mindset grounded in hands on development experience. Mentor and guide junior developers through day to day technical leadership, pairing, code review, and knowledge sharing. Ensure applications meet security, compliance, performance, and reliability standards. Help manage project timelines and deliverables in partnership with stakeholders, while remaining deeply involved in execution. Balance leadership responsibilities with direct technical contribution, operating as a doer who helps move work forward. To be successful in this role, we're seeking the following: Bachelor's degree in computer science, Engineering, or related field Experience in full stack software development required. Finance domain experience is preferred Solid experience with .NET/C# and SQL Server for building enterprise grade applications and data access layers Strong understanding of REST APIs, cloud platforms, DevOps practices, and modern software development lifecycle processes. AI Agentic process engineering & skills Demonstrated ability to contribute directly in code, troubleshoot issues, and deliver production ready software in a fast paced environment. Experience with or strong interest in leveraging AI assisted development tools, automation, and engineering productivity practices to improve SDLC efficiency and delivery outcomes. Excellent problem solving, communication, and collaboration skills. Ability to work effectively in a fast paced, agile environment with a strong sense of ownership and execution. About Us At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what is all about. Join us and be part of something extraordinary. About The Team At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn Here's a Few Of Our Recent Awards America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 Most Just Companies, Just Capital and CNBC, 2025 Our Benefits And Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay for performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Sep 18, 2026
Full time
Job Description We're seeking a future team member for the role of Vice President, Full-Stack Engineer to join our team. Wealth Services Platform, a business unit within BNY, is a leading provider of financial business solutions for Wealth Managers / RIAs. We offer industry leading custody, advisory, portfolio management, trading and banking services as a white labeled software platform for our clients to serve their clients. Our commitment to excellence and innovation drives our mission to empower our clients with cutting edge technology and services. We're seeking a future team member for the role of Vice President, Full-Stack Engineer to join our team. Wealth Services Platform, a business unit within BNY, is a leading provider of financial business solutions for Wealth Managers / RIAs. We offer industry leading custody, advisory, portfolio management, trading and banking services as a white labeled software platform for our clients to serve their clients. Our commitment to excellence and innovation drives our mission to empower our clients with cutting edge technology and services. In this role, you'll make an impact in the following ways: Serve as a hands on full stack developer, directly designing, building, testing, and deploying applications aligned with business needs. Write high quality, maintainable code across the front end and back end, actively contributing to core project deliverables. Collaborate with cross functional teams including product, operations, and security to deliver practical, scalable solutions. Lead by example through technical execution, driving best practices in coding, testing, debugging, and deployment to ensure high quality software delivery. Explore and implement opportunities to streamline the software development lifecycle through automation, modern engineering practices, and intelligent tooling. Participate actively in code reviews, troubleshooting, and debugging efforts, helping resolve complex technical issues quickly and effectively. Contribute to architectural decisions and technology strategy with a pragmatic, builder focused mindset grounded in hands on development experience. Mentor and guide junior developers through day to day technical leadership, pairing, code review, and knowledge sharing. Ensure applications meet security, compliance, performance, and reliability standards. Help manage project timelines and deliverables in partnership with stakeholders, while remaining deeply involved in execution. Balance leadership responsibilities with direct technical contribution, operating as a doer who helps move work forward. To be successful in this role, we're seeking the following: Bachelor's degree in computer science, Engineering, or related field Experience in full stack software development required. Finance domain experience is preferred Solid experience with .NET/C# and SQL Server for building enterprise grade applications and data access layers Strong understanding of REST APIs, cloud platforms, DevOps practices, and modern software development lifecycle processes. AI Agentic process engineering & skills Demonstrated ability to contribute directly in code, troubleshoot issues, and deliver production ready software in a fast paced environment. Experience with or strong interest in leveraging AI assisted development tools, automation, and engineering productivity practices to improve SDLC efficiency and delivery outcomes. Excellent problem solving, communication, and collaboration skills. Ability to work effectively in a fast paced, agile environment with a strong sense of ownership and execution. About Us At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what is all about. Join us and be part of something extraordinary. About The Team At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn Here's a Few Of Our Recent Awards America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 Most Just Companies, Just Capital and CNBC, 2025 Our Benefits And Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay for performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.Why Join Us?To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.The RoleWe are looking for a Senior Engineering Manager to join Technology in London, building the next generation of one of the world's best-known travel brands.Our mission is to make distinctive, indispensable, and worth talking about - by relentlessly improving the marketplace fundamentals travelers expect, and then innovating well beyond those table stakes to delight and surprise them. Concretely, that means removing friction across the shopping funnel and holding an uncompromising bar for quality and reliability; earning more direct traveler relationships through clearly valuable, differentiated experiences surfaced at the right moments; and taking real swings on novel experiences that set the brand apart.This role is deliberately broad. Rather than owning a single fixed area, you will lead your team against the highest-leverage problems in the experience as our priorities evolve - shopping and conversion, traveler identity and loyalty, app and web experiences, and the platform capabilities underneath them. You will own technical direction and delivery for your team, drive system and API design for performance-critical, high-traffic customer-facing services, and partner closely with Product, Design, Data, Marketing, and Platform teams in small, end-to-end squads with clear ownership.This is a hands-on leadership role. We are not looking for a pure people manager: you are expected to stay technically current and close to the code - reviewing designs and pull requests, prototyping, debugging production issues alongside your engineers, and making credible technical calls yourself. Equally, you will deliberately upskill your engineers across domains and stacks, so the team can move to wherever the highest-value work is rather than being boxed into a single specialism.As a people-first leader, you will grow and support a high-performing team of engineers, balancing rapid delivery with platform health and long-term sustainability, while fostering a culture of safe AI/ML adoption, small experiments over long planning cycles, and strong engineering fundamentals.In this role, you will:Lead a software engineering team in designing, building, and operating highly available, performant, and secure customer-facing services, including system design (LLD), API design, and data modeling for complex traveler-facing capabilities.Stay hands-on: contribute directly to design reviews, code reviews, prototypes, and production debugging, setting the technical bar by example rather than by delegation alone.Work with your peers and your manager to shape technical strategy and long-term architecture for the areas you own, aligning engineering decisions with brand and business objectives, and re-pointing your team as priorities shift across the experience.Broaden your engineers' technical range - deliberately grow skills across domains, stacks, and disciplines so the team can take on new problem spaces quickly and is never limited to a single area.Hold an uncompromising bar for quality and reliability in the shopping funnel: set engineering quality and operational excellence standards, and ensure robust CI/CD, monitoring, alerting, and incident response practices are consistently applied.Move fast with incomplete information - make well-reasoned decisions without waiting for certainty or broad consensus, and validate assumptions through small, measurable experiments rather than long planning cycles.Hire, develop, and mentor engineers and managers, fostering a high-performing, inclusive culture focused on learning, accountability, and effective collaboration with product, design, data, and other partner organizations.Make AI and Machine Learning part of every mission - safely integrate and operate AI/ML-enabled solutions that measurably improve traveler outcomes and team velocity, applying AI/ML concepts to real-world products.Work with your peers to coordinate and prioritize delivery across workstreams, managing dependencies, risks, and cross-team integration to ensure coherent, timely delivery of end-to-end capabilities across product and domain contexts.Minimum Qualifications:Bachelor's Degree or Equivalent Level; Technical Degree Preferred.8+ years of relevant professional experience and 3+ years of people management experience.Experience managing engineering teams with end-to-end ownership of services or domains, including design, implementation, deployment, and ongoing operations for production services or multi-service systems.Currently hands-on and willing to remain so. You still write and review code, and can independently reason about designs, trade-offs, and production incidents. Candidates seeking a purely managerial, non-technical role are not a fit for this position.Strong proficiency in core software engineering practices, including object-oriented or functional programming, system design (LLD), API design, data modeling, testing strategies, and modern CI/CD pipelines.Demonstrated track record of growing engineers' technical skills, including coaching people into unfamiliar domains, stacks, or disciplines.Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products, with the ability to guide teams in safely integrating and operating AI/ML-enabled solutions.Preferred Qualifications:Experience leading a broad technical area, setting technical direction, and driving architecture decisions for distributed systems at scale.Technical breadth across more than one stack or domain (for example backend and frontend, or web and native mobile), and a history of moving between them as needs change.Experience with high-traffic consumer e-commerce or marketplace experiences, and a track record of improving conversion, funnel quality, or customer engagement through experimentation.Demonstrated track record of improving system reliability, performance, and cost efficiency through data-driven decision making, experimentation, and continuous optimization.Proven ability to lead complex cross-team initiatives, align stakeholders across product and engineering, and deliver integrated solutions that span multiple services or domains.Experience defining and enforcing engineering standards for operational excellence, including observability, incident management, on-call practices, and post-incident operating in a fast-moving, evolving organization - able to take on ambiguous, high-priority problems and re-scope quickly as strategy sharpens.Advanced experience with safely integrating AI/ML-enabled capabilities into production systems at scale (such as personalization, ranking, recommendations, or intelligent automation), including governance, evaluation, and ongoing model-driven feature iteration, and providing strategic leadership on where and how to apply AI within your product and platform area.Accommodation requestsExpedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at .About Expedia GroupExpedia Group includes three flagship consumer brands - Expedia, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.Important noticeEmployment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain The official place to find and apply for roles is .Equal OpportunityExpedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Sep 18, 2026
Full time
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.Why Join Us?To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.The RoleWe are looking for a Senior Engineering Manager to join Technology in London, building the next generation of one of the world's best-known travel brands.Our mission is to make distinctive, indispensable, and worth talking about - by relentlessly improving the marketplace fundamentals travelers expect, and then innovating well beyond those table stakes to delight and surprise them. Concretely, that means removing friction across the shopping funnel and holding an uncompromising bar for quality and reliability; earning more direct traveler relationships through clearly valuable, differentiated experiences surfaced at the right moments; and taking real swings on novel experiences that set the brand apart.This role is deliberately broad. Rather than owning a single fixed area, you will lead your team against the highest-leverage problems in the experience as our priorities evolve - shopping and conversion, traveler identity and loyalty, app and web experiences, and the platform capabilities underneath them. You will own technical direction and delivery for your team, drive system and API design for performance-critical, high-traffic customer-facing services, and partner closely with Product, Design, Data, Marketing, and Platform teams in small, end-to-end squads with clear ownership.This is a hands-on leadership role. We are not looking for a pure people manager: you are expected to stay technically current and close to the code - reviewing designs and pull requests, prototyping, debugging production issues alongside your engineers, and making credible technical calls yourself. Equally, you will deliberately upskill your engineers across domains and stacks, so the team can move to wherever the highest-value work is rather than being boxed into a single specialism.As a people-first leader, you will grow and support a high-performing team of engineers, balancing rapid delivery with platform health and long-term sustainability, while fostering a culture of safe AI/ML adoption, small experiments over long planning cycles, and strong engineering fundamentals.In this role, you will:Lead a software engineering team in designing, building, and operating highly available, performant, and secure customer-facing services, including system design (LLD), API design, and data modeling for complex traveler-facing capabilities.Stay hands-on: contribute directly to design reviews, code reviews, prototypes, and production debugging, setting the technical bar by example rather than by delegation alone.Work with your peers and your manager to shape technical strategy and long-term architecture for the areas you own, aligning engineering decisions with brand and business objectives, and re-pointing your team as priorities shift across the experience.Broaden your engineers' technical range - deliberately grow skills across domains, stacks, and disciplines so the team can take on new problem spaces quickly and is never limited to a single area.Hold an uncompromising bar for quality and reliability in the shopping funnel: set engineering quality and operational excellence standards, and ensure robust CI/CD, monitoring, alerting, and incident response practices are consistently applied.Move fast with incomplete information - make well-reasoned decisions without waiting for certainty or broad consensus, and validate assumptions through small, measurable experiments rather than long planning cycles.Hire, develop, and mentor engineers and managers, fostering a high-performing, inclusive culture focused on learning, accountability, and effective collaboration with product, design, data, and other partner organizations.Make AI and Machine Learning part of every mission - safely integrate and operate AI/ML-enabled solutions that measurably improve traveler outcomes and team velocity, applying AI/ML concepts to real-world products.Work with your peers to coordinate and prioritize delivery across workstreams, managing dependencies, risks, and cross-team integration to ensure coherent, timely delivery of end-to-end capabilities across product and domain contexts.Minimum Qualifications:Bachelor's Degree or Equivalent Level; Technical Degree Preferred.8+ years of relevant professional experience and 3+ years of people management experience.Experience managing engineering teams with end-to-end ownership of services or domains, including design, implementation, deployment, and ongoing operations for production services or multi-service systems.Currently hands-on and willing to remain so. You still write and review code, and can independently reason about designs, trade-offs, and production incidents. Candidates seeking a purely managerial, non-technical role are not a fit for this position.Strong proficiency in core software engineering practices, including object-oriented or functional programming, system design (LLD), API design, data modeling, testing strategies, and modern CI/CD pipelines.Demonstrated track record of growing engineers' technical skills, including coaching people into unfamiliar domains, stacks, or disciplines.Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products, with the ability to guide teams in safely integrating and operating AI/ML-enabled solutions.Preferred Qualifications:Experience leading a broad technical area, setting technical direction, and driving architecture decisions for distributed systems at scale.Technical breadth across more than one stack or domain (for example backend and frontend, or web and native mobile), and a history of moving between them as needs change.Experience with high-traffic consumer e-commerce or marketplace experiences, and a track record of improving conversion, funnel quality, or customer engagement through experimentation.Demonstrated track record of improving system reliability, performance, and cost efficiency through data-driven decision making, experimentation, and continuous optimization.Proven ability to lead complex cross-team initiatives, align stakeholders across product and engineering, and deliver integrated solutions that span multiple services or domains.Experience defining and enforcing engineering standards for operational excellence, including observability, incident management, on-call practices, and post-incident operating in a fast-moving, evolving organization - able to take on ambiguous, high-priority problems and re-scope quickly as strategy sharpens.Advanced experience with safely integrating AI/ML-enabled capabilities into production systems at scale (such as personalization, ranking, recommendations, or intelligent automation), including governance, evaluation, and ongoing model-driven feature iteration, and providing strategic leadership on where and how to apply AI within your product and platform area.Accommodation requestsExpedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at .About Expedia GroupExpedia Group includes three flagship consumer brands - Expedia, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.Important noticeEmployment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain The official place to find and apply for roles is .Equal OpportunityExpedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Job Title : Enterprise Architect - Banking Transformation, Cloud & AI Job Location :London, UK (4 days per week from office) Job Type: FTE Job Description : About the Role We are undertaking a significant transformation of the Bank and are reimagining how we build a genuinely modern, intelligent banking platform for the future. This transformation spans Payments, FX, Data, Cloud, and AI, and will redefine both our technology landscape and future operating model. This is a high-impact leadership role for an experienced Enterprise Architect who has successfully led large-scale banking transformations and can bridge the gap between strategic vision and practical execution. We're not seeking someone who governs architecture from the sidelines. We need a hands-on architectural leader who can shape the future direction of the Bank, challenge traditional thinking, and work closely with engineering and transformation teams to deliver tangible outcomes. A key aspect of this role is helping to define how emerging technologies, including AI, agentic architectures, intelligent orchestration, and automation, can be leveraged to create the next generation of banking capabilities. Key Responsibilities Define and own the Bank's end-to-end enterprise architecture strategy and roadmap. Establish architectural principles, standards, and target-state technology architectures across business and technology domains. Align technology investments with strategic business objectives and regulatory requirements. Proven experience leading enterprise architecture functions within banking or financial services. Demonstrated success delivering large-scale technology transformation programmes. Deep domain expertise in one or more of: Banking platforms Payments FX and Treasury systems High-volume transaction processing environments Strong understanding of both legacy and modern technology estates. Significant experience designing and implementing: Event-driven architectures Distributed systems Cloud-native solutions API ecosystems Experience working within highly regulated environments. Track record of influencing and partnering with executive-level stakeholders. Desired Experience Experience with multi-cloud environments (Azure, AWS, GCP). Knowledge of AI, Generative AI, Agentic AI frameworks, and intelligent automation. Experience defining target operating models and business capability architectures. Familiarity with data mesh, real-time analytics, and enterprise data platforms. Understanding of modern banking ecosystem trends, open banking, and embedded finance. Strategic thinking with strong execution focus. Exceptional stakeholder management and influencing skills. Strong leadership presence and communication abilities. Commercial and business acumen. Ability to navigate ambiguity and drive organizational change. Deep understanding of technology risk, security, and regulatory considerations. Passion for innovation and the future of AI-enabled banking
Sep 18, 2026
Full time
Job Title : Enterprise Architect - Banking Transformation, Cloud & AI Job Location :London, UK (4 days per week from office) Job Type: FTE Job Description : About the Role We are undertaking a significant transformation of the Bank and are reimagining how we build a genuinely modern, intelligent banking platform for the future. This transformation spans Payments, FX, Data, Cloud, and AI, and will redefine both our technology landscape and future operating model. This is a high-impact leadership role for an experienced Enterprise Architect who has successfully led large-scale banking transformations and can bridge the gap between strategic vision and practical execution. We're not seeking someone who governs architecture from the sidelines. We need a hands-on architectural leader who can shape the future direction of the Bank, challenge traditional thinking, and work closely with engineering and transformation teams to deliver tangible outcomes. A key aspect of this role is helping to define how emerging technologies, including AI, agentic architectures, intelligent orchestration, and automation, can be leveraged to create the next generation of banking capabilities. Key Responsibilities Define and own the Bank's end-to-end enterprise architecture strategy and roadmap. Establish architectural principles, standards, and target-state technology architectures across business and technology domains. Align technology investments with strategic business objectives and regulatory requirements. Proven experience leading enterprise architecture functions within banking or financial services. Demonstrated success delivering large-scale technology transformation programmes. Deep domain expertise in one or more of: Banking platforms Payments FX and Treasury systems High-volume transaction processing environments Strong understanding of both legacy and modern technology estates. Significant experience designing and implementing: Event-driven architectures Distributed systems Cloud-native solutions API ecosystems Experience working within highly regulated environments. Track record of influencing and partnering with executive-level stakeholders. Desired Experience Experience with multi-cloud environments (Azure, AWS, GCP). Knowledge of AI, Generative AI, Agentic AI frameworks, and intelligent automation. Experience defining target operating models and business capability architectures. Familiarity with data mesh, real-time analytics, and enterprise data platforms. Understanding of modern banking ecosystem trends, open banking, and embedded finance. Strategic thinking with strong execution focus. Exceptional stakeholder management and influencing skills. Strong leadership presence and communication abilities. Commercial and business acumen. Ability to navigate ambiguity and drive organizational change. Deep understanding of technology risk, security, and regulatory considerations. Passion for innovation and the future of AI-enabled banking
About the Role As artificial intelligence shifts from experimental pilots to core enterprise architecture, leading organisations require digital engineering partners who can embed AI directly into the Software Development Life Cycle (SDLC). This requires moving beyond traditional software delivery to operationalise Agentic Workflows, Generative AI tooling, LLMOps, and automated AI-driven engineering practices at scale. As a Technical Programme Manager (AI SDLC) based in the UK, you will serve as the senior delivery authority accountable for leading multi-million-pound engineering programmes. You will drive both the creation of AI-powered software products and the transformation of enterprise SDLCs using modern AI tooling (Copilots, automated code generation, AI testing, and continuous delivery pipelines). Requirements Domain & Technical Expertise AI SDLC & LLMOps Fluency: Deep understanding of how AI integrates into modern software engineering-including LLMOps, RAG patterns, Agentic frameworks, fine-tuning vs. prompt engineering, vector storage, and model observability tools. Modern SDLC & Tooling Mastery: Expertise in enterprise DevOps/DevSecOps, CI/CD automation, trunk-based development, and AI coding assistants (e.g., GitHub Copilot, Tabnine, Amazon Q). AI Security & Governance: Strong grounding in AI ethics, IP guardrails, security standards for AI-generated software, and compliance with emerging AI regulations. Programme & Delivery Leadership Large-Scale Delivery Track Record: 15+ years in Digital/Software Engineering or IT Consulting, with proven success leading complex, fixed-outcome programmes (£10M+ annual revenue) and managing distributed teams of 100+ across global delivery centres. Agile Software Metrics: Expertise in tracking and improving engineering health using DORA metrics, SPACE framework, and productivity tracking tailored for AI-augmented teams. Commercial & Risk Rigour: Strong financial governance (P&L management, margin optimisation, commercial risk mitigation) for complex client engagements. Strategic Influence & Communication Executive Advisory: High executive presence to bridge business goals, technical execution, and engineering culture, acting as a trusted advisor to client CTOs, CIOs, and VPs of Engineering. Value & Impact Orchestration: Ability to articulate the business case and ROI for AI adoption in software delivery through clear, metric-driven communication. Academic Background: Degree in Computer Science, Software Engineering, Artificial Intelligence, or a related quantitative field preferred. Job Responsibilities Delivery & AI Engineering Oversight End-to-End AI SDLC Delivery: Drive the full lifecycle of complex software programmes incorporating AI (Custom LLM solutions, RAG architectures, Agentic Workflows, and AI-powered SDLC tooling) from discovery to production rollout. AI-Assisted SDLC Transformation: Lead initiatives to integrate AI tools (GitHub Copilot, Cursor, automated test generators, static analysis tools) into client software pipelines, measuring and accelerating developer productivity and code quality. Architecture & Technical Alignment: Interrogate architectural decisions across the AI software stack (LLMOps pipelines, fine-tuning frameworks, vector databases, cloud infrastructure) to ensure solutions are scalable, maintainable, and secure. Pre-Sales & AI Solutioning: Lead technical pre-sales engagements, architecting Statements of Work (SOWs) and solution proposals for AI platform engineering and software transformation engagements that are commercially sound and technically viable. Model Evaluation & Quality Assurance: Establish governance for AI software quality, including automated evaluation frameworks (evals), regression testing for non-deterministic model outputs, and hallucination monitoring. Programme Governance & Financial Rigour P&L & Commercial Accountability: Take full financial responsibility for large-scale engineering programmes (£10M+ annual revenue), optimising pod structures and delivery velocity to protect and grow margins. AI Risk & Responsible Governance: Proactively identify systemic delivery and technical risks-including model drift, IP leakage, licensing issues in generated code, data privacy breaches, and security vulnerabilities (OWASP Top 10 for LLMs). Regulatory & Safety Compliance: Ensure all delivery frameworks adhere strictly to evolving AI governance standards, copyright guidelines, data privacy regulations (GDPR), and regulatory frameworks (e.g., EU AI Act). Global Leadership & Stakeholder Management Distributed Team Orchestration: Direct and empower distributed cross-functional teams (Software Engineers, AI/ML Engineers, Prompt Engineers, DevOps/LLMOps Specialists, QA Engineers) of 100+ people across global delivery centres. CTO & Engineering Leadership Advisory: Serve as the primary delivery escalation point for client engineering executives. Translate complex AI capabilities and metrics (cycle time, lead time, deployment frequency, model accuracy) into clear business outcomes. Engineering Culture & Upskilling: Drive continuous learning across delivery teams, championing modern software engineering standards, AI-driven development patterns, and prompt engineering best practices. What we offer Our goal is to build an inclusive positive culture where everyone can feel comfortable being themselves, empowering people to create their own high standards and therefore more value. We work together to promote fairness while recognising, valuing and embracing differences - providing a transparent support structure and generous training budget to help our people develop skills to progress their career. Our region supports a hybrid model that can flex across a wide spectrum of working options determined by business, customer and individual needs. comprehensive health and wellness plan, private healthcare (clinical and mental wellbeing), discounted gym memberships, and in office yoga sessions and massages. competitive pension scheme and recognition schemes through bonus/reward initiatives. annual volunteering day - so you can take time to support a cause close to your heart. social activities such as trips to the zoo, quiz nights, sports events, theatre trips and much more. We are an equal opportunities employer. It is our policy to promote an environment free from discrimination, harassment and victimisation, and we actively welcome applications from people with a disability or long-term health condition. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who meet the minimum essential criteria for this vacancy. We are committed to providing reasonable adjustments. If you require any adjustments for the application process, the interview, or the job itself, or if you need this information in an accessible format, please contact . About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.
Sep 17, 2026
Full time
About the Role As artificial intelligence shifts from experimental pilots to core enterprise architecture, leading organisations require digital engineering partners who can embed AI directly into the Software Development Life Cycle (SDLC). This requires moving beyond traditional software delivery to operationalise Agentic Workflows, Generative AI tooling, LLMOps, and automated AI-driven engineering practices at scale. As a Technical Programme Manager (AI SDLC) based in the UK, you will serve as the senior delivery authority accountable for leading multi-million-pound engineering programmes. You will drive both the creation of AI-powered software products and the transformation of enterprise SDLCs using modern AI tooling (Copilots, automated code generation, AI testing, and continuous delivery pipelines). Requirements Domain & Technical Expertise AI SDLC & LLMOps Fluency: Deep understanding of how AI integrates into modern software engineering-including LLMOps, RAG patterns, Agentic frameworks, fine-tuning vs. prompt engineering, vector storage, and model observability tools. Modern SDLC & Tooling Mastery: Expertise in enterprise DevOps/DevSecOps, CI/CD automation, trunk-based development, and AI coding assistants (e.g., GitHub Copilot, Tabnine, Amazon Q). AI Security & Governance: Strong grounding in AI ethics, IP guardrails, security standards for AI-generated software, and compliance with emerging AI regulations. Programme & Delivery Leadership Large-Scale Delivery Track Record: 15+ years in Digital/Software Engineering or IT Consulting, with proven success leading complex, fixed-outcome programmes (£10M+ annual revenue) and managing distributed teams of 100+ across global delivery centres. Agile Software Metrics: Expertise in tracking and improving engineering health using DORA metrics, SPACE framework, and productivity tracking tailored for AI-augmented teams. Commercial & Risk Rigour: Strong financial governance (P&L management, margin optimisation, commercial risk mitigation) for complex client engagements. Strategic Influence & Communication Executive Advisory: High executive presence to bridge business goals, technical execution, and engineering culture, acting as a trusted advisor to client CTOs, CIOs, and VPs of Engineering. Value & Impact Orchestration: Ability to articulate the business case and ROI for AI adoption in software delivery through clear, metric-driven communication. Academic Background: Degree in Computer Science, Software Engineering, Artificial Intelligence, or a related quantitative field preferred. Job Responsibilities Delivery & AI Engineering Oversight End-to-End AI SDLC Delivery: Drive the full lifecycle of complex software programmes incorporating AI (Custom LLM solutions, RAG architectures, Agentic Workflows, and AI-powered SDLC tooling) from discovery to production rollout. AI-Assisted SDLC Transformation: Lead initiatives to integrate AI tools (GitHub Copilot, Cursor, automated test generators, static analysis tools) into client software pipelines, measuring and accelerating developer productivity and code quality. Architecture & Technical Alignment: Interrogate architectural decisions across the AI software stack (LLMOps pipelines, fine-tuning frameworks, vector databases, cloud infrastructure) to ensure solutions are scalable, maintainable, and secure. Pre-Sales & AI Solutioning: Lead technical pre-sales engagements, architecting Statements of Work (SOWs) and solution proposals for AI platform engineering and software transformation engagements that are commercially sound and technically viable. Model Evaluation & Quality Assurance: Establish governance for AI software quality, including automated evaluation frameworks (evals), regression testing for non-deterministic model outputs, and hallucination monitoring. Programme Governance & Financial Rigour P&L & Commercial Accountability: Take full financial responsibility for large-scale engineering programmes (£10M+ annual revenue), optimising pod structures and delivery velocity to protect and grow margins. AI Risk & Responsible Governance: Proactively identify systemic delivery and technical risks-including model drift, IP leakage, licensing issues in generated code, data privacy breaches, and security vulnerabilities (OWASP Top 10 for LLMs). Regulatory & Safety Compliance: Ensure all delivery frameworks adhere strictly to evolving AI governance standards, copyright guidelines, data privacy regulations (GDPR), and regulatory frameworks (e.g., EU AI Act). Global Leadership & Stakeholder Management Distributed Team Orchestration: Direct and empower distributed cross-functional teams (Software Engineers, AI/ML Engineers, Prompt Engineers, DevOps/LLMOps Specialists, QA Engineers) of 100+ people across global delivery centres. CTO & Engineering Leadership Advisory: Serve as the primary delivery escalation point for client engineering executives. Translate complex AI capabilities and metrics (cycle time, lead time, deployment frequency, model accuracy) into clear business outcomes. Engineering Culture & Upskilling: Drive continuous learning across delivery teams, championing modern software engineering standards, AI-driven development patterns, and prompt engineering best practices. What we offer Our goal is to build an inclusive positive culture where everyone can feel comfortable being themselves, empowering people to create their own high standards and therefore more value. We work together to promote fairness while recognising, valuing and embracing differences - providing a transparent support structure and generous training budget to help our people develop skills to progress their career. Our region supports a hybrid model that can flex across a wide spectrum of working options determined by business, customer and individual needs. comprehensive health and wellness plan, private healthcare (clinical and mental wellbeing), discounted gym memberships, and in office yoga sessions and massages. competitive pension scheme and recognition schemes through bonus/reward initiatives. annual volunteering day - so you can take time to support a cause close to your heart. social activities such as trips to the zoo, quiz nights, sports events, theatre trips and much more. We are an equal opportunities employer. It is our policy to promote an environment free from discrimination, harassment and victimisation, and we actively welcome applications from people with a disability or long-term health condition. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who meet the minimum essential criteria for this vacancy. We are committed to providing reasonable adjustments. If you require any adjustments for the application process, the interview, or the job itself, or if you need this information in an accessible format, please contact . About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.
Vendor & Ecosystem Management We've signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn't a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let's grow better, together. Role Overview The Group Head - Business Solutions is a strategic, AI-forward technology leader responsible for transforming the organization into an AI-first, product-led, digitally enabled enterprise. Reporting to the Group CIO, this role will treat the organization as a living, evolving product - designing, building, and continuously improving a seamless digital operating model powered by intelligent automation that reduces friction for employees and delivers a world class customer experience. The mandate is to shift IT from a traditional service-provider function to a strategic business enabler by productizing core business capabilities, embedding AI led product management practices, integrating enterprise platforms, driving operational excellence, and enabling scalable digital growth. Responsibilities Productization & AI-Led Optimization of Business Functions Lead the transition to an AI-enabled, Product Led IT operating model. Define and establish clear Product Domains (e.g., Lead-to-Cash, Employee Lifecycle, Financial Core, Customer Care Platform). Create structured, AI-integrated product roadmaps aligned to business priorities. Conduct continuous discovery with business stakeholders to identify workflow friction and opportunities for cognitive automation. Apply value-stream mapping enhanced by predictive AI to optimize and automate end-to-end processes. Embed governance models for product lifecycle management, AI model lifecycle management (MLOps), and performance tracking. Strategic Platform Architecture & AI Integration Ensure ERP, CRM, HRIS, Finance, and Customer systems operate as a unified, integrated, and AI orchestrated enterprise platform. Eliminate technology silos through API led integration, middleware, and intelligent orchestration agents. Drive enterprise data governance, treating corporate data as a high quality, accessible, and AI ready business asset. Build scalable, modular systems designed to support long term business growth and emerging generative AI technologies. Ensure architecture and AI deployment decisions align with security, ethical AI implementation, compliance, and performance standards. User Centric Operational Excellence & Intelligent Experience Employee Experience (EX) Design internal platforms with a consumer grade, AI personalized user experience. Improve usability and adoption of HRIS and generative AI powered productivity tools. Track and improve internal digital satisfaction metrics. Customer Experience Transformation Oversee the evolution of the Customer Care platform as a strategic brand touchpoint powered by advanced agentic AI. Enable an AI driven, 360 degree view of the customer across systems. Drive intelligent automation, conversational AI, and self service capabilities. Frictionless Digital Support Implement generative AI and LLM enabled automation to reduce manual interventions. Improve SLA performance and reduce operational bottlenecks through predictive routing and resolution. Enterprise Reliability & AI Governance Ensure high availability and reliability of business critical systems (24/7 environments) using AI driven predictive maintenance. Establish clear SLAs, KPIs, and operational dashboards. Strengthen cybersecurity, disaster recovery, and compliance frameworks with built in AI safety and risk safeguards. Manage system performance, scalability, and technical debt. Change & Intelligent Transformation Leadership Lead enterprise wide digital and AI transformation initiatives. Drive stakeholder alignment, AI literacy, and system adoption. Establish structured communication, training, and change frameworks focused on human AI collaboration. Foster a culture of innovation, AI experimentation, and continuous improvement. Vendor & Ecosystem Management Lead strategic negotiations with global ERP, CRM, HRIS, and enterprise AI platform vendors. Optimize licensing, cost structures, and vendor performance. Minimize vendor lock in risks through strong contractual, architectural, and open source model governance. Manage system integrators and implementation partners effectively. Key Competencies Required Strategic & AI-Led Mindset You are able to connect long term business goals with a clear and practical technology roadmap. You understand how technology investments and AI capabilities support growth, efficiency, and competitive advantage. You naturally default to AI led product management methodologies to solve complex enterprise challenges. Operational Excellence You have experience managing large, business critical systems that require high availability and reliability. You ensure platforms and intelligent models are stable, secure, and capable of running 24/7 with minimal disruption. Customer & Employee Focus You treat internal stakeholders as valued partners and prioritize delivering a seamless experience for both employees and customers. You actively seek feedback and design solutions enhanced by intelligent personalization with the end user in mind. Change Management You are comfortable leading digital transformation initiatives and managing the people side of change. You drive adoption of new systems and AI workflows through communication, training, upskilling, and stakeholder alignment. Vendor & AI Ecosystem Mastery You have strong experience managing and negotiating with global technology vendors and AI providers. You focus on maximizing value, controlling costs, and reducing long term dependency risks. Experience & Qualifications 12+ years of progressive experience in enterprise IT leadership. Minimum 5+ years leading large scale business systems, digital transformation, or enterprise AI adoption initiatives. Proven experience applying AI led product management frameworks to automate business processes. Deep expertise in ERP, CRM, HRIS, and enterprise platform integration. Strong understanding of enterprise architecture, AI model deployment, and data governance. Proven track record of managing high availability enterprise environments. Experience leading large, cross functional technology teams. Strong financial acumen, ROI evaluation of AI projects, and budget management experience. Excellent executive communication and stakeholder management skills. Why Join Arrive? Work on global scale payment systems impacting millions of users. Be part of a growing India engineering team with strong ownership. Collaborate with diverse, international teams. Opportunity to influence architecture, AI strategy, and team growth. Build technology that directly improves urban mobility and sustainability. About Arrive Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data driven traffic reduction and support for reinvestment in public transport and green space. It's about more than function, it's about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it's how you Arrive.
Sep 17, 2026
Full time
Vendor & Ecosystem Management We've signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn't a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let's grow better, together. Role Overview The Group Head - Business Solutions is a strategic, AI-forward technology leader responsible for transforming the organization into an AI-first, product-led, digitally enabled enterprise. Reporting to the Group CIO, this role will treat the organization as a living, evolving product - designing, building, and continuously improving a seamless digital operating model powered by intelligent automation that reduces friction for employees and delivers a world class customer experience. The mandate is to shift IT from a traditional service-provider function to a strategic business enabler by productizing core business capabilities, embedding AI led product management practices, integrating enterprise platforms, driving operational excellence, and enabling scalable digital growth. Responsibilities Productization & AI-Led Optimization of Business Functions Lead the transition to an AI-enabled, Product Led IT operating model. Define and establish clear Product Domains (e.g., Lead-to-Cash, Employee Lifecycle, Financial Core, Customer Care Platform). Create structured, AI-integrated product roadmaps aligned to business priorities. Conduct continuous discovery with business stakeholders to identify workflow friction and opportunities for cognitive automation. Apply value-stream mapping enhanced by predictive AI to optimize and automate end-to-end processes. Embed governance models for product lifecycle management, AI model lifecycle management (MLOps), and performance tracking. Strategic Platform Architecture & AI Integration Ensure ERP, CRM, HRIS, Finance, and Customer systems operate as a unified, integrated, and AI orchestrated enterprise platform. Eliminate technology silos through API led integration, middleware, and intelligent orchestration agents. Drive enterprise data governance, treating corporate data as a high quality, accessible, and AI ready business asset. Build scalable, modular systems designed to support long term business growth and emerging generative AI technologies. Ensure architecture and AI deployment decisions align with security, ethical AI implementation, compliance, and performance standards. User Centric Operational Excellence & Intelligent Experience Employee Experience (EX) Design internal platforms with a consumer grade, AI personalized user experience. Improve usability and adoption of HRIS and generative AI powered productivity tools. Track and improve internal digital satisfaction metrics. Customer Experience Transformation Oversee the evolution of the Customer Care platform as a strategic brand touchpoint powered by advanced agentic AI. Enable an AI driven, 360 degree view of the customer across systems. Drive intelligent automation, conversational AI, and self service capabilities. Frictionless Digital Support Implement generative AI and LLM enabled automation to reduce manual interventions. Improve SLA performance and reduce operational bottlenecks through predictive routing and resolution. Enterprise Reliability & AI Governance Ensure high availability and reliability of business critical systems (24/7 environments) using AI driven predictive maintenance. Establish clear SLAs, KPIs, and operational dashboards. Strengthen cybersecurity, disaster recovery, and compliance frameworks with built in AI safety and risk safeguards. Manage system performance, scalability, and technical debt. Change & Intelligent Transformation Leadership Lead enterprise wide digital and AI transformation initiatives. Drive stakeholder alignment, AI literacy, and system adoption. Establish structured communication, training, and change frameworks focused on human AI collaboration. Foster a culture of innovation, AI experimentation, and continuous improvement. Vendor & Ecosystem Management Lead strategic negotiations with global ERP, CRM, HRIS, and enterprise AI platform vendors. Optimize licensing, cost structures, and vendor performance. Minimize vendor lock in risks through strong contractual, architectural, and open source model governance. Manage system integrators and implementation partners effectively. Key Competencies Required Strategic & AI-Led Mindset You are able to connect long term business goals with a clear and practical technology roadmap. You understand how technology investments and AI capabilities support growth, efficiency, and competitive advantage. You naturally default to AI led product management methodologies to solve complex enterprise challenges. Operational Excellence You have experience managing large, business critical systems that require high availability and reliability. You ensure platforms and intelligent models are stable, secure, and capable of running 24/7 with minimal disruption. Customer & Employee Focus You treat internal stakeholders as valued partners and prioritize delivering a seamless experience for both employees and customers. You actively seek feedback and design solutions enhanced by intelligent personalization with the end user in mind. Change Management You are comfortable leading digital transformation initiatives and managing the people side of change. You drive adoption of new systems and AI workflows through communication, training, upskilling, and stakeholder alignment. Vendor & AI Ecosystem Mastery You have strong experience managing and negotiating with global technology vendors and AI providers. You focus on maximizing value, controlling costs, and reducing long term dependency risks. Experience & Qualifications 12+ years of progressive experience in enterprise IT leadership. Minimum 5+ years leading large scale business systems, digital transformation, or enterprise AI adoption initiatives. Proven experience applying AI led product management frameworks to automate business processes. Deep expertise in ERP, CRM, HRIS, and enterprise platform integration. Strong understanding of enterprise architecture, AI model deployment, and data governance. Proven track record of managing high availability enterprise environments. Experience leading large, cross functional technology teams. Strong financial acumen, ROI evaluation of AI projects, and budget management experience. Excellent executive communication and stakeholder management skills. Why Join Arrive? Work on global scale payment systems impacting millions of users. Be part of a growing India engineering team with strong ownership. Collaborate with diverse, international teams. Opportunity to influence architecture, AI strategy, and team growth. Build technology that directly improves urban mobility and sustainability. About Arrive Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data driven traffic reduction and support for reinvestment in public transport and green space. It's about more than function, it's about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it's how you Arrive.
Senior Site Reliability Engineer Southampton HQ - 2 Times a week in Office Cloud, SaaS, AWS, The company deliver cutting-edge enterprise software solutions across both cloud and on-premises environments, empowering organisations to enhance customer experiences, maintain regulatory compliance, and proactively fight fraud. The company are trusted by businesses worldwide to drive seamless, intelligent customer interactions. In this role, you'll oversee the production environment by ensuring system availability and maintaining a comprehensive perspective on overall health. You'll develop tools and software to support and streamline the management of platform infrastructure and key applications. A major focus will be enhancing the dependability, performance, and delivery speed of our software products. You'll also be responsible for analysing and fine-tuning system performance to anticipate user demands and drive innovation. Additionally, you'll take the lead in providing operational support and technical oversight for several large-scale distributed applications. How You'll Contribute: Monitor and interpret system and application metrics to fine-tune performance and troubleshoot issues effectively Collaborate closely with developers to enhance service quality through thorough testing and structured release practices Engage in architectural discussions, manage platform operations, and contribute to capacity forecasting Design and implement automated solutions to build resilient, scalable systems Maintain a strong focus on delivering new features while ensuring stability and adherence to service level goals You'll Stand Out If You Have: Practical experience managing large-scale Kubernetes clusters; certifications in Kubernetes are a strong bonus Hands-on familiarity with the Grafana Observability Suite, including tools like Loki, Mimir, and Tempo Background in administering or developing with popular monitoring and automation tools such as Splunk, Datadog, PagerDuty, or Rundeck Experience using configuration management platforms like Ansible, Puppet, or Chef Professional certifications in cloud DevOps, such as AWS Certified DevOps Engineer or Google Cloud Professional DevOps Engineer, or similar credentials Do You Have What It Takes? 3-6 years of hands-on experience in a similar role, with a strong emphasis on systems engineering, automation, and service reliability Proficient in at least one programming language such as Python, Go, Java, or C#, along with scripting skills in Bash or PowerShell Solid grasp of cloud platforms like AWS, including an understanding of how core services like EC2, ECS, Lambda, and DynamoDB operate under reliability constraints Practical experience using infrastructure-as-code tools like CloudFormation or Terraform In-depth knowledge of CI/CD principles and hands-on experience with tools such as Jenkins, GitLab CI/CD, or CircleCI Strong understanding of containerization (e.g., Docker, Kubernetes) and microservices architecture Skilled in using observability and monitoring tools such as Prometheus, Grafana, ELK stack, or AWS CloudWatch Excellent analytical and troubleshooting abilities, especially within complex distributed systems Proven experience handling incident management and conducting blameless postmortems, including leading cross-functional teams through resolution and communication during critical outages Benefits Life Insurance - 4 x Annual Salary Private Medical Insurance Employee Assistance Programme Hybrid Working - 3 Days from Home GP Online Assistance Portal. + Much More Please click the "Apply" button to state your interest in this position. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Sep 17, 2026
Full time
Senior Site Reliability Engineer Southampton HQ - 2 Times a week in Office Cloud, SaaS, AWS, The company deliver cutting-edge enterprise software solutions across both cloud and on-premises environments, empowering organisations to enhance customer experiences, maintain regulatory compliance, and proactively fight fraud. The company are trusted by businesses worldwide to drive seamless, intelligent customer interactions. In this role, you'll oversee the production environment by ensuring system availability and maintaining a comprehensive perspective on overall health. You'll develop tools and software to support and streamline the management of platform infrastructure and key applications. A major focus will be enhancing the dependability, performance, and delivery speed of our software products. You'll also be responsible for analysing and fine-tuning system performance to anticipate user demands and drive innovation. Additionally, you'll take the lead in providing operational support and technical oversight for several large-scale distributed applications. How You'll Contribute: Monitor and interpret system and application metrics to fine-tune performance and troubleshoot issues effectively Collaborate closely with developers to enhance service quality through thorough testing and structured release practices Engage in architectural discussions, manage platform operations, and contribute to capacity forecasting Design and implement automated solutions to build resilient, scalable systems Maintain a strong focus on delivering new features while ensuring stability and adherence to service level goals You'll Stand Out If You Have: Practical experience managing large-scale Kubernetes clusters; certifications in Kubernetes are a strong bonus Hands-on familiarity with the Grafana Observability Suite, including tools like Loki, Mimir, and Tempo Background in administering or developing with popular monitoring and automation tools such as Splunk, Datadog, PagerDuty, or Rundeck Experience using configuration management platforms like Ansible, Puppet, or Chef Professional certifications in cloud DevOps, such as AWS Certified DevOps Engineer or Google Cloud Professional DevOps Engineer, or similar credentials Do You Have What It Takes? 3-6 years of hands-on experience in a similar role, with a strong emphasis on systems engineering, automation, and service reliability Proficient in at least one programming language such as Python, Go, Java, or C#, along with scripting skills in Bash or PowerShell Solid grasp of cloud platforms like AWS, including an understanding of how core services like EC2, ECS, Lambda, and DynamoDB operate under reliability constraints Practical experience using infrastructure-as-code tools like CloudFormation or Terraform In-depth knowledge of CI/CD principles and hands-on experience with tools such as Jenkins, GitLab CI/CD, or CircleCI Strong understanding of containerization (e.g., Docker, Kubernetes) and microservices architecture Skilled in using observability and monitoring tools such as Prometheus, Grafana, ELK stack, or AWS CloudWatch Excellent analytical and troubleshooting abilities, especially within complex distributed systems Proven experience handling incident management and conducting blameless postmortems, including leading cross-functional teams through resolution and communication during critical outages Benefits Life Insurance - 4 x Annual Salary Private Medical Insurance Employee Assistance Programme Hybrid Working - 3 Days from Home GP Online Assistance Portal. + Much More Please click the "Apply" button to state your interest in this position. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
The company deliver cutting-edge enterprise software solutions across both cloud and on-premises environments, empowering organisations to enhance customer experiences, maintain regulatory compliance, and proactively fight fraud. The company are trusted by businesses worldwide to drive seamless, intelligent customer interactions. In this role, you'll oversee the production environment by ensuring system availability and maintaining a comprehensive perspective on overall health. You'll develop tools and software to support and streamline the management of platform infrastructure and key applications. A major focus will be enhancing the dependability, performance, and delivery speed of our software products. You'll also be responsible for analysing and fine-tuning system performance to anticipate user demands and drive innovation. Additionally, you'll take the lead in providing operational support and technical oversight for several large-scale distributed applications. How You'll Contribute: Monitor and interpret system and application metrics to fine-tune performance and troubleshoot issues effectively Collaborate closely with developers to enhance service quality through thorough testing and structured release practices Engage in architectural discussions, manage platform operations, and contribute to capacity forecasting Design and implement automated solutions to build resilient, scalable systems Maintain a strong focus on delivering new features while ensuring stability and adherence to service level goals You'll Stand Out If You Have: Practical experience managing large-scale Kubernetes clusters; certifications in Kubernetes are a strong bonus Hands-on familiarity with the Grafana Observability Suite, including tools like Loki, Mimir, and Tempo Background in administering or developing with popular monitoring and automation tools such as Splunk, Datadog, PagerDuty, or Rundeck Experience using configuration management platforms like Ansible, Puppet, or Chef Professional certifications in cloud DevOps, such as AWS Certified DevOps Engineer or Google Cloud Professional DevOps Engineer, or similar credentials Do You Have What It Takes? 3-6 years of hands-on experience in a similar role, with a strong emphasis on systems engineering, automation, and service reliability Proficient in at least one programming language such as Python, Go, Java, or C#, along with scripting skills in Bash or PowerShell Solid grasp of cloud platforms like AWS, including an understanding of how core services like EC2, ECS, Lambda, and DynamoDB operate under reliability constraints Practical experience using infrastructure-as-code tools like CloudFormation or Terraform In-depth knowledge of CI/CD principles and hands-on experience with tools such as Jenkins, GitLab CI/CD, or CircleCI Strong understanding of containerization (e.g., Docker, Kubernetes) and microservices architecture Skilled in using observability and monitoring tools such as Prometheus, Grafana, ELK stack, or AWS CloudWatch Excellent analytical and troubleshooting abilities, especially within complex distributed systems Proven experience handling incident management and conducting blameless postmortems, including leading cross-functional teams through resolution and communication during critical outages Benefits Life Insurance - 4 x Annual Salary Private Medical Insurance Bonus Scheme Employee Assistance Programme Hybrid Working - 3 Days from Home GP Online Assistance Portal. + Much More Please click the "Apply" button to state your interest in this position. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Sep 17, 2026
Full time
The company deliver cutting-edge enterprise software solutions across both cloud and on-premises environments, empowering organisations to enhance customer experiences, maintain regulatory compliance, and proactively fight fraud. The company are trusted by businesses worldwide to drive seamless, intelligent customer interactions. In this role, you'll oversee the production environment by ensuring system availability and maintaining a comprehensive perspective on overall health. You'll develop tools and software to support and streamline the management of platform infrastructure and key applications. A major focus will be enhancing the dependability, performance, and delivery speed of our software products. You'll also be responsible for analysing and fine-tuning system performance to anticipate user demands and drive innovation. Additionally, you'll take the lead in providing operational support and technical oversight for several large-scale distributed applications. How You'll Contribute: Monitor and interpret system and application metrics to fine-tune performance and troubleshoot issues effectively Collaborate closely with developers to enhance service quality through thorough testing and structured release practices Engage in architectural discussions, manage platform operations, and contribute to capacity forecasting Design and implement automated solutions to build resilient, scalable systems Maintain a strong focus on delivering new features while ensuring stability and adherence to service level goals You'll Stand Out If You Have: Practical experience managing large-scale Kubernetes clusters; certifications in Kubernetes are a strong bonus Hands-on familiarity with the Grafana Observability Suite, including tools like Loki, Mimir, and Tempo Background in administering or developing with popular monitoring and automation tools such as Splunk, Datadog, PagerDuty, or Rundeck Experience using configuration management platforms like Ansible, Puppet, or Chef Professional certifications in cloud DevOps, such as AWS Certified DevOps Engineer or Google Cloud Professional DevOps Engineer, or similar credentials Do You Have What It Takes? 3-6 years of hands-on experience in a similar role, with a strong emphasis on systems engineering, automation, and service reliability Proficient in at least one programming language such as Python, Go, Java, or C#, along with scripting skills in Bash or PowerShell Solid grasp of cloud platforms like AWS, including an understanding of how core services like EC2, ECS, Lambda, and DynamoDB operate under reliability constraints Practical experience using infrastructure-as-code tools like CloudFormation or Terraform In-depth knowledge of CI/CD principles and hands-on experience with tools such as Jenkins, GitLab CI/CD, or CircleCI Strong understanding of containerization (e.g., Docker, Kubernetes) and microservices architecture Skilled in using observability and monitoring tools such as Prometheus, Grafana, ELK stack, or AWS CloudWatch Excellent analytical and troubleshooting abilities, especially within complex distributed systems Proven experience handling incident management and conducting blameless postmortems, including leading cross-functional teams through resolution and communication during critical outages Benefits Life Insurance - 4 x Annual Salary Private Medical Insurance Bonus Scheme Employee Assistance Programme Hybrid Working - 3 Days from Home GP Online Assistance Portal. + Much More Please click the "Apply" button to state your interest in this position. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Job description Waracle are looking for a Lead Devops Engineer for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This is a Hybrid role working from our Glasgow, Dundee or London office 2 days a week As a Lead DevOps Engineer, you ll serve as an empathetic leader, strategic advisor, and technical authority across our engineering squads. Bringing a broad, generalist mindset across platform engineering and modern infrastructure, you will lead the integration of AI-driven delivery practices, intelligent automation, and Generative AI tooling into everyday workflows. You will define project-level technical architecture, mentor and lift up growing engineers, and nurture a collaborative, psychologically safe environment where everyone feels empowered to innovate. Balancing short-term delivery with long-term maintainability, you will play a key role in de-escalating conflicts, aligning client stakeholders, and driving high-impact technical strategy aligned with human-centric business goals. Key aspects of the role include Technical Strategy & AI Integration: Defining technical architecture across squads, anticipating system scaling risks, and driving the adoption of modern AI tooling, MLOps, and intelligent automation within cloud environments. Broad Generalist Leadership: Leveraging your breadth of engineering knowledge to bridge gaps between software delivery, platform operations, and data infrastructure, making complex trade-offs clear and explicit for clients. People & Culture: Creating an inclusive, psychologically safe team environment, regularly coaching team members with constructive feedback, and balancing delivery pace with overall team wellbeing. Standards & Compliance: Guiding teams on performance strategies, proactive optimisation, and security standards (such as OWASP, GDPR, SOC2), ensuring responsible AI practices, clean architecture, and secure code execution. Stakeholder Collaboration: Facilitating workshops to discover requirements, managing project scope and expectations, and translating client priorities into actionable technical strategy. Innovation & Influence: Evaluating emerging AI tools and technical approaches through tech spikes, shaping go-to-market strategies for new offerings, driving delivery tooling improvements, and representing Waracle at external tech events. Research shows that underrepresented groups tend to only apply for roles that they believe they meet 100% of the criteria for. At Waracle, we want to buck that trend! We hire for passion, potential and mindset as much as credentials. If you think you'd be incredible in the role, then apply - even if you don't think you tick every box. Job requirements What you'll bring A versatile, generalist engineering background with broad knowledge across cloud platforms, CI/CD, containerisation, and infrastructure-as-code. Practical exposure to or enthusiasm for integrating Generative AI, AI-assisted development tools, or modern MLOps pipelines into delivery streams. Proven experience guiding technical direction and architecture for cloud and platform solutions. A passion for mentorship, coaching, and creating supportive pathways for engineers at all career stages. Commitment to fostering inclusive, collaborative team dynamics that prioritise wellbeing alongside quality outcomes. Strong understanding of security, accessibility, and compliance standards (OWASP, GDPR, SOC2) in modern cloud architectures. Excellent communication skills with an aptitude for breaking down complex technical concepts for diverse stakeholders. Familiarity with tracking key engineering metrics (such as DORA) to guide continuous, data-informed improvement. What to expect from our hiring process 1. First Hello: An informal chat with your dedicated Talent Attraction Partner to talk about Waracle, what you want out of your next move, salary, benefits, and office hybrid working model. 2. Talking Impact: A collaborative deep dive into how you solve problems, work with others, and raise the bar, guided by our core values and competency framework. 3. Craft Showcase: A chance to demonstrate your real-world expertise. Depending on the role, this will be a practical presentation. Your Talent Attraction Partner will be in your corner through every step right up to your Welcome Ritual on day one Our Benefits We believe in supporting our team, inside and outside of work. Here's a glimpse of what you can expect: Rest & Recharge: You'll receive 27 days of annual leave, plus 8 bank holidays, totaling 35 days of holiday to unwind and pursue your passions. Financial Future & Security: Plan for retirement with our company-matched 5% pension contribution. For added peace of mind, we also offer a Death in Service benefit, providing 2 x your annual salary for your loved ones. Health & Wellness: Our Medicash Health Cash Plans help cover everyday healthcare costs, complemented by an Employee Assistance Programme for confidential support, and Group Sickness Cover for peace of mind. Flexible Working: We champion hybrid working, providing a home office setup budget to ensure you're comfortable and productive wherever you are. Learning & Development: Invest in yourself with access to Udemy Business and a dedicated learning and development budget for continuous growth. Lifestyle Perks: Make the most of our Cycle to Work Scheme, and enjoy exclusive gym and retail discounts. Family First: Our enhanced parental leave policies include support for fertility journeys, recognising diverse family needs. Community & Connection: We foster a vibrant culture with regular fun meet-ups and lunch on us in the office once a month. You'll also have the opportunity to make a local impact through Spirit of Waracle, our initiative for getting involved in charitable causes locally, building strong team bonds and giving back. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.
Sep 16, 2026
Full time
Job description Waracle are looking for a Lead Devops Engineer for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This is a Hybrid role working from our Glasgow, Dundee or London office 2 days a week As a Lead DevOps Engineer, you ll serve as an empathetic leader, strategic advisor, and technical authority across our engineering squads. Bringing a broad, generalist mindset across platform engineering and modern infrastructure, you will lead the integration of AI-driven delivery practices, intelligent automation, and Generative AI tooling into everyday workflows. You will define project-level technical architecture, mentor and lift up growing engineers, and nurture a collaborative, psychologically safe environment where everyone feels empowered to innovate. Balancing short-term delivery with long-term maintainability, you will play a key role in de-escalating conflicts, aligning client stakeholders, and driving high-impact technical strategy aligned with human-centric business goals. Key aspects of the role include Technical Strategy & AI Integration: Defining technical architecture across squads, anticipating system scaling risks, and driving the adoption of modern AI tooling, MLOps, and intelligent automation within cloud environments. Broad Generalist Leadership: Leveraging your breadth of engineering knowledge to bridge gaps between software delivery, platform operations, and data infrastructure, making complex trade-offs clear and explicit for clients. People & Culture: Creating an inclusive, psychologically safe team environment, regularly coaching team members with constructive feedback, and balancing delivery pace with overall team wellbeing. Standards & Compliance: Guiding teams on performance strategies, proactive optimisation, and security standards (such as OWASP, GDPR, SOC2), ensuring responsible AI practices, clean architecture, and secure code execution. Stakeholder Collaboration: Facilitating workshops to discover requirements, managing project scope and expectations, and translating client priorities into actionable technical strategy. Innovation & Influence: Evaluating emerging AI tools and technical approaches through tech spikes, shaping go-to-market strategies for new offerings, driving delivery tooling improvements, and representing Waracle at external tech events. Research shows that underrepresented groups tend to only apply for roles that they believe they meet 100% of the criteria for. At Waracle, we want to buck that trend! We hire for passion, potential and mindset as much as credentials. If you think you'd be incredible in the role, then apply - even if you don't think you tick every box. Job requirements What you'll bring A versatile, generalist engineering background with broad knowledge across cloud platforms, CI/CD, containerisation, and infrastructure-as-code. Practical exposure to or enthusiasm for integrating Generative AI, AI-assisted development tools, or modern MLOps pipelines into delivery streams. Proven experience guiding technical direction and architecture for cloud and platform solutions. A passion for mentorship, coaching, and creating supportive pathways for engineers at all career stages. Commitment to fostering inclusive, collaborative team dynamics that prioritise wellbeing alongside quality outcomes. Strong understanding of security, accessibility, and compliance standards (OWASP, GDPR, SOC2) in modern cloud architectures. Excellent communication skills with an aptitude for breaking down complex technical concepts for diverse stakeholders. Familiarity with tracking key engineering metrics (such as DORA) to guide continuous, data-informed improvement. What to expect from our hiring process 1. First Hello: An informal chat with your dedicated Talent Attraction Partner to talk about Waracle, what you want out of your next move, salary, benefits, and office hybrid working model. 2. Talking Impact: A collaborative deep dive into how you solve problems, work with others, and raise the bar, guided by our core values and competency framework. 3. Craft Showcase: A chance to demonstrate your real-world expertise. Depending on the role, this will be a practical presentation. Your Talent Attraction Partner will be in your corner through every step right up to your Welcome Ritual on day one Our Benefits We believe in supporting our team, inside and outside of work. Here's a glimpse of what you can expect: Rest & Recharge: You'll receive 27 days of annual leave, plus 8 bank holidays, totaling 35 days of holiday to unwind and pursue your passions. Financial Future & Security: Plan for retirement with our company-matched 5% pension contribution. For added peace of mind, we also offer a Death in Service benefit, providing 2 x your annual salary for your loved ones. Health & Wellness: Our Medicash Health Cash Plans help cover everyday healthcare costs, complemented by an Employee Assistance Programme for confidential support, and Group Sickness Cover for peace of mind. Flexible Working: We champion hybrid working, providing a home office setup budget to ensure you're comfortable and productive wherever you are. Learning & Development: Invest in yourself with access to Udemy Business and a dedicated learning and development budget for continuous growth. Lifestyle Perks: Make the most of our Cycle to Work Scheme, and enjoy exclusive gym and retail discounts. Family First: Our enhanced parental leave policies include support for fertility journeys, recognising diverse family needs. Community & Connection: We foster a vibrant culture with regular fun meet-ups and lunch on us in the office once a month. You'll also have the opportunity to make a local impact through Spirit of Waracle, our initiative for getting involved in charitable causes locally, building strong team bonds and giving back. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.
Residential AV Project Manager Smart Home & Home Automation £50k-£65k Location: London & Home Counties Salary: £50,000 to £65,000 DOE Package: Business travel, company equipment, ongoing training and career development Lead Some of the UK's Most Impressive Residential Technology Projects Are you an experienced AV Project Manager, Smart Home Project Manager or Senior AV Engineer looking to take ownership of high-end residential technology installations? Do you enjoy delivering technically complex projects while working alongside architects, interior designers, developers and private clients? This is an opportunity to join an established and award-winning technology integration company with over 30 years of industry expertise, delivering luxury residential and smart building projects across London and the Home Counties. You'll be responsible for managing projects from initial design through to commissioning and handover, ensuring every installation is delivered to the highest standards of quality, performance and customer satisfaction. About the Company Our client is a highly respected technology integration specialist delivering bespoke solutions for high-net-worth homeowners, property developers and construction professionals. Projects range from luxury residential refurbishments through to large-scale new-build smart homes and typically include: Advanced home automation systems Audio visual and multi-room entertainment systems Dedicated home cinema installations Intelligent lighting control Security, CCTV and access control Enterprise-grade networking and Wi-Fi solutions Automated blinds and shading systems Integrated building management technologiesYou'll be working on projects involving leading manufacturers and technologies including: Crestron Lutron HomeWorks KNX Control4 Ruckus Cisco Sonos Kaleidescape CCTV & Security Integration PlatformsThe Role As Residential AV Project Manager, you'll take responsibility for the successful delivery of multiple projects, ensuring they are completed on time, within budget and to specification. Key Responsibilities Manage projects from design and planning through to installation, commissioning and handover Act as the primary point of contact for clients, contractors and project stakeholders Coordinate installation, programming, engineering and commissioning teams Develop and maintain project programmes and delivery schedules Manage project budgets, resources and procurement activities Monitor project progress and proactively resolve issues and risks Lead site meetings and client progress reviews Coordinate labour, materials and subcontractors Maintain accurate project documentation and reporting Support testing, commissioning and final client demonstrations Ensure compliance with health & safety requirements and company standards Build strong relationships with architects, interior designers, developers and contractors Travel regularly to project sites throughout London and the Home Counties What We're Looking For We're interested in hearing from experienced Project Managers already working within AV, Smart Home, Home Automation or Technology Integration environments. We would also welcome applications from Project Managers within Building Services, Electrical, M&E or Construction sectors who have experience coordinating technical installation projects. Essential Requirements Previous project management experience within AV, smart home, technology integration, electrical, M&E or construction environments Strong organisational and planning skills Experience managing multiple projects simultaneously Excellent client-facing and stakeholder management skills Commercial awareness with budget management experience Experience coordinating installation teams and subcontractors Ability to manage projects from first-fix through to final handover Strong problem-solving and decision-making abilities Full UK driving licence Desirable Experience Residential AV or smart home project delivery experience Knowledge of Crestron, Lutron, KNX, Control4 or similar systems Experience working with architects, interior designers and principal contractors PRINCE2, APM or equivalent project management qualifications What's In It For You? Salary of £50,000 to £60,000 depending on experience Company-funded travel for business use Company laptop, phone and equipment provided Ongoing technical and professional training Exposure to some of the UK's most technically advanced residential projects Long-term career progression opportunities Supportive and highly experienced team environment Opportunity to develop specialist expertise within the luxury residential technology sector Stable, growing business with an excellent industry reputationINDLS
Sep 16, 2026
Full time
Residential AV Project Manager Smart Home & Home Automation £50k-£65k Location: London & Home Counties Salary: £50,000 to £65,000 DOE Package: Business travel, company equipment, ongoing training and career development Lead Some of the UK's Most Impressive Residential Technology Projects Are you an experienced AV Project Manager, Smart Home Project Manager or Senior AV Engineer looking to take ownership of high-end residential technology installations? Do you enjoy delivering technically complex projects while working alongside architects, interior designers, developers and private clients? This is an opportunity to join an established and award-winning technology integration company with over 30 years of industry expertise, delivering luxury residential and smart building projects across London and the Home Counties. You'll be responsible for managing projects from initial design through to commissioning and handover, ensuring every installation is delivered to the highest standards of quality, performance and customer satisfaction. About the Company Our client is a highly respected technology integration specialist delivering bespoke solutions for high-net-worth homeowners, property developers and construction professionals. Projects range from luxury residential refurbishments through to large-scale new-build smart homes and typically include: Advanced home automation systems Audio visual and multi-room entertainment systems Dedicated home cinema installations Intelligent lighting control Security, CCTV and access control Enterprise-grade networking and Wi-Fi solutions Automated blinds and shading systems Integrated building management technologiesYou'll be working on projects involving leading manufacturers and technologies including: Crestron Lutron HomeWorks KNX Control4 Ruckus Cisco Sonos Kaleidescape CCTV & Security Integration PlatformsThe Role As Residential AV Project Manager, you'll take responsibility for the successful delivery of multiple projects, ensuring they are completed on time, within budget and to specification. Key Responsibilities Manage projects from design and planning through to installation, commissioning and handover Act as the primary point of contact for clients, contractors and project stakeholders Coordinate installation, programming, engineering and commissioning teams Develop and maintain project programmes and delivery schedules Manage project budgets, resources and procurement activities Monitor project progress and proactively resolve issues and risks Lead site meetings and client progress reviews Coordinate labour, materials and subcontractors Maintain accurate project documentation and reporting Support testing, commissioning and final client demonstrations Ensure compliance with health & safety requirements and company standards Build strong relationships with architects, interior designers, developers and contractors Travel regularly to project sites throughout London and the Home Counties What We're Looking For We're interested in hearing from experienced Project Managers already working within AV, Smart Home, Home Automation or Technology Integration environments. We would also welcome applications from Project Managers within Building Services, Electrical, M&E or Construction sectors who have experience coordinating technical installation projects. Essential Requirements Previous project management experience within AV, smart home, technology integration, electrical, M&E or construction environments Strong organisational and planning skills Experience managing multiple projects simultaneously Excellent client-facing and stakeholder management skills Commercial awareness with budget management experience Experience coordinating installation teams and subcontractors Ability to manage projects from first-fix through to final handover Strong problem-solving and decision-making abilities Full UK driving licence Desirable Experience Residential AV or smart home project delivery experience Knowledge of Crestron, Lutron, KNX, Control4 or similar systems Experience working with architects, interior designers and principal contractors PRINCE2, APM or equivalent project management qualifications What's In It For You? Salary of £50,000 to £60,000 depending on experience Company-funded travel for business use Company laptop, phone and equipment provided Ongoing technical and professional training Exposure to some of the UK's most technically advanced residential projects Long-term career progression opportunities Supportive and highly experienced team environment Opportunity to develop specialist expertise within the luxury residential technology sector Stable, growing business with an excellent industry reputationINDLS
Learning & Workforce Reinvention Senior Manager Location: London, Manchester, Edinburgh Career Level: CL6 - Senior Manager The challenge we are solving The ability to build critical workforce skills at speed is now a strategic imperative at the highest level of enterprise. AI is rewriting roles, compressing skill lifecycles and exposing a fundamental gap between the capabilities organisations have and the capabilities they need to compete. For C-Suite leaders, CHROs, CLOs and Business Leaders, the question is urgent: how do we build enterprise-scale skilling capability - faster, more cost-effectively, and with measurable impact on business performance? Accenture's Learning practice is leading the answer. Powered by LearnVantage - our AI-native enterprise learning business and platform - we help the world's largest organisations shift from isolated, costly training to personalised, AI-powered capability building that delivers productivity growth, workforce engagement and measurable learning ROI. We are building a market-defining position in this space, and we are looking for a senior leader who wants to help build this market - not just serve it. As a team This role sits at the heart of Accenture's Learning offering within the Talent Reinvention practice. We are a growth-oriented consulting team - not an L&D function - operating at the intersection of AI, learning strategy and enterprise transformation. Our sub-offerings span learning performance and innovation strategy, AI-powered learning technology, and end-to-end learning experience transformation. The Learning offering is part of a broader Talent Reinvention practice that covers the full talent and transformation agenda: workforce strategy, organisation design, change and adoption, talent operating model reinvention, and skills-based organisation design. At this level, you will be expected to lead and originate work both in learning and across integrated solutions covering the breadth of our work in Talent, positioning Accenture as the partner of choice for clients navigating the full complexity of talent reinvention. We operate as one team with our LearnVantage product colleagues - joint pipeline, joint delivery, joint market ambition. Our clients are leaders at the world's largest organisations. In this role you will Own the growth agenda for the Learning offering: building a pipeline, originating client opportunities, shaping propositions and working across Accenture's broader Talent Reinvention and T&O network to win and scale work. Lead senior client engagements end-to-end - acting as trusted advisor and engagement sponsor across complex learning transformation programmes, AI skilling initiatives and enterprise capability-building mandates. Be the person senior leaders rely on to architect and oversee delivery: the benchmark is the ability to independently lead a large-scale enterprise learning transformation end-to-end, coordinating multidisciplinary teams across strategy, content, technology and managed services. Operate across the full Talent Reinvention agenda: leading or co-leading work that connects learning and skilling to workforce strategy, organisation design, change and adoption, and talent operating model - bringing the breadth of what the practice does to bear on client challenges. Drive Accenture's innovation agenda in enterprise learning: bringing new thinking on AI in learning, enterprise skilling architecture and learning operating models to clients and to the market. Shape the strategic direction of the Learning offering: developing new propositions, identifying white space in the market, and building the team and capability needed to pursue it. Establish thought leadership and market eminence: creating client-facing points of view, representing Accenture at industry forums, and building the practice's profile as the leading voice in AI-powered enterprise learning. Build and develop the team: hiring, coaching and developing a high-performing group of consultants with genuine expertise in AI-enabled learning and workforce transformation. Collaborate with LearnVantage product leadership, ecosystem partners and Accenture's global network to develop and scale integrated learning solutions. We are looking for A proven track record building a market or practice: you have grown a pipeline, won clients, and can speak to the commercial mechanics of building a professional services or advisory business. Deep consulting credibility in learning, workforce transformation or adjacent talent and people strategy: you can hold sophisticated conversations about enterprise skilling, AI in learning and learning ROI with C-Suite leaders. Comfort and credibility across the broader talent and transformation change agenda: you have worked across organisation design, change management, workforce strategy or talent operating model - and are confident leading or contributing to work beyond the learning thread when the client situation demands it. This is typical of the breadth expected within a Talent Reinvention consulting practice. The ability to lead complex programmes end-to-end: you are not a seller who hands off to delivery. You have personally led large-scale, multi-workstream transformations or learning initiatives and understand what it takes to sustain quality and client trust across a long engagement. Commercial orientation and growth mindset: you are motivated by building something, comfortable with the dynamics of business development, and able to balance being chargeable on client work whilst growing the market. Experience with AI in a learning or workforce context: not theoretical familiarity, but evidence of having applied AI, automation or intelligent platforms to real client or organisational challenges. Experience engaging senior learning, talent and business stakeholders - including the confidence and credibility to influence at C-Suite level. Senior leadership capability: you can build a team, set direction, develop talent and create accountability in a fast-growing, entrepreneurial environment. Background from management consulting, learning and skills advisory, workforce transformation, or learning technology in a senior advisory or commercial role - not a traditional internal learning leadership background. Preferred experience Specific examples of applying AI, automation or emerging technology to learning, talent or workforce transformation challenges at enterprise scale. Experience with modern learning technology ecosystems and AI-enabled learning platforms - including the ability to advise clients on platform strategy and selection. A network of relationships within the CHRO, CLO, or senior Learning or HR community, or a track record of building such relationships quickly. Experience contributing to or leading market-facing thought leadership in learning, skills or workforce transformation. Background from management consulting human capital practices, learning and skills consultancies, or workforce and HR technology companies in a senior commercial or advisory capacity. What's in it for you At Accenture, in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners. About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law.
Sep 15, 2026
Full time
Learning & Workforce Reinvention Senior Manager Location: London, Manchester, Edinburgh Career Level: CL6 - Senior Manager The challenge we are solving The ability to build critical workforce skills at speed is now a strategic imperative at the highest level of enterprise. AI is rewriting roles, compressing skill lifecycles and exposing a fundamental gap between the capabilities organisations have and the capabilities they need to compete. For C-Suite leaders, CHROs, CLOs and Business Leaders, the question is urgent: how do we build enterprise-scale skilling capability - faster, more cost-effectively, and with measurable impact on business performance? Accenture's Learning practice is leading the answer. Powered by LearnVantage - our AI-native enterprise learning business and platform - we help the world's largest organisations shift from isolated, costly training to personalised, AI-powered capability building that delivers productivity growth, workforce engagement and measurable learning ROI. We are building a market-defining position in this space, and we are looking for a senior leader who wants to help build this market - not just serve it. As a team This role sits at the heart of Accenture's Learning offering within the Talent Reinvention practice. We are a growth-oriented consulting team - not an L&D function - operating at the intersection of AI, learning strategy and enterprise transformation. Our sub-offerings span learning performance and innovation strategy, AI-powered learning technology, and end-to-end learning experience transformation. The Learning offering is part of a broader Talent Reinvention practice that covers the full talent and transformation agenda: workforce strategy, organisation design, change and adoption, talent operating model reinvention, and skills-based organisation design. At this level, you will be expected to lead and originate work both in learning and across integrated solutions covering the breadth of our work in Talent, positioning Accenture as the partner of choice for clients navigating the full complexity of talent reinvention. We operate as one team with our LearnVantage product colleagues - joint pipeline, joint delivery, joint market ambition. Our clients are leaders at the world's largest organisations. In this role you will Own the growth agenda for the Learning offering: building a pipeline, originating client opportunities, shaping propositions and working across Accenture's broader Talent Reinvention and T&O network to win and scale work. Lead senior client engagements end-to-end - acting as trusted advisor and engagement sponsor across complex learning transformation programmes, AI skilling initiatives and enterprise capability-building mandates. Be the person senior leaders rely on to architect and oversee delivery: the benchmark is the ability to independently lead a large-scale enterprise learning transformation end-to-end, coordinating multidisciplinary teams across strategy, content, technology and managed services. Operate across the full Talent Reinvention agenda: leading or co-leading work that connects learning and skilling to workforce strategy, organisation design, change and adoption, and talent operating model - bringing the breadth of what the practice does to bear on client challenges. Drive Accenture's innovation agenda in enterprise learning: bringing new thinking on AI in learning, enterprise skilling architecture and learning operating models to clients and to the market. Shape the strategic direction of the Learning offering: developing new propositions, identifying white space in the market, and building the team and capability needed to pursue it. Establish thought leadership and market eminence: creating client-facing points of view, representing Accenture at industry forums, and building the practice's profile as the leading voice in AI-powered enterprise learning. Build and develop the team: hiring, coaching and developing a high-performing group of consultants with genuine expertise in AI-enabled learning and workforce transformation. Collaborate with LearnVantage product leadership, ecosystem partners and Accenture's global network to develop and scale integrated learning solutions. We are looking for A proven track record building a market or practice: you have grown a pipeline, won clients, and can speak to the commercial mechanics of building a professional services or advisory business. Deep consulting credibility in learning, workforce transformation or adjacent talent and people strategy: you can hold sophisticated conversations about enterprise skilling, AI in learning and learning ROI with C-Suite leaders. Comfort and credibility across the broader talent and transformation change agenda: you have worked across organisation design, change management, workforce strategy or talent operating model - and are confident leading or contributing to work beyond the learning thread when the client situation demands it. This is typical of the breadth expected within a Talent Reinvention consulting practice. The ability to lead complex programmes end-to-end: you are not a seller who hands off to delivery. You have personally led large-scale, multi-workstream transformations or learning initiatives and understand what it takes to sustain quality and client trust across a long engagement. Commercial orientation and growth mindset: you are motivated by building something, comfortable with the dynamics of business development, and able to balance being chargeable on client work whilst growing the market. Experience with AI in a learning or workforce context: not theoretical familiarity, but evidence of having applied AI, automation or intelligent platforms to real client or organisational challenges. Experience engaging senior learning, talent and business stakeholders - including the confidence and credibility to influence at C-Suite level. Senior leadership capability: you can build a team, set direction, develop talent and create accountability in a fast-growing, entrepreneurial environment. Background from management consulting, learning and skills advisory, workforce transformation, or learning technology in a senior advisory or commercial role - not a traditional internal learning leadership background. Preferred experience Specific examples of applying AI, automation or emerging technology to learning, talent or workforce transformation challenges at enterprise scale. Experience with modern learning technology ecosystems and AI-enabled learning platforms - including the ability to advise clients on platform strategy and selection. A network of relationships within the CHRO, CLO, or senior Learning or HR community, or a track record of building such relationships quickly. Experience contributing to or leading market-facing thought leadership in learning, skills or workforce transformation. Background from management consulting human capital practices, learning and skills consultancies, or workforce and HR technology companies in a senior commercial or advisory capacity. What's in it for you At Accenture, in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners. About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law.
Lead AI Engineer London (Hybrid) Up to £110,000 + 15% Bonus + Excellent BenefitsThis is an opportunity to join a business investing heavily in AI and automation, where you will play a key role in shaping and delivering production-grade Generative AI solutions at scale. Working across high-impact initiatives, you will have the autonomy to influence technical strategy, own solution delivery, and drive measurable business outcomes. The Company They are a well-established, technology-driven organisation undergoing significant AI transformation. With strong executive sponsorship and a growing pipeline of AI initiatives, they are embedding AI into critical business processes to improve customer experience, operational efficiency, and decision-making.You will join a newly established AI function within a wider engineering and MLOps environment, working alongside experienced engineers to deliver innovative, enterprise-scale AI products. The team operates in a fast-paced, collaborative setting where technical expertise and commercial impact are highly valued. The Role As a Lead AI Engineer, you will take ownership of the design, architecture, and delivery of AI solutions from concept through to production.Responsibilities include: Leading the end-to-end delivery of Generative AI and agentic AI solutions Designing and building LLM-powered applications and intelligent automation tools Making key architecture, tooling, and platform decisions across multiple initiatives Evaluating build versus buy approaches and recommending scalable solutions Establishing engineering standards, reusable frameworks, and best practices Ensuring AI systems are production-ready through monitoring, evaluation, governance, and observability Working closely with engineering, security, data protection, and business stakeholders Providing technical leadership and mentoring across AI workstreams Driving AI initiatives that deliver measurable operational and commercial value Your Skills & Experience You will demonstrate strong commercial experience in: Delivering Generative AI solutions into production environments Leading AI projects end-to-end, from discovery through deployment Designing scalable AI architectures within enterprise environments Building LLM-powered applications, RAG solutions, and agent-based systems Software engineering fundamentals, including APIs, distributed systems, and cloud platforms Technical decision-making in fast-moving or ambiguous problem spaces Working within governance, security, and compliance frameworks Influencing stakeholders and communicating complex technical concepts clearlyDesirable experience includes: AWS cloud technologies MLOps or LLMOps practices Financial services or other regulated industries Building reusable AI platforms, frameworks, or internal products What They Offer Salary up to £110,000 15% annual bonus Hybrid working with flexibility and a strong focus on outcomes Generous pension contribution Private medical cover Enhanced parental leave policies Holiday purchase scheme The opportunity to influence AI strategy across a growing function Exposure to a broad range of cutting-edge Generative AI use cases High visibility and genuine ownership of business-critical AI initiatives How to Apply If you are an experienced Lead AI Engineer with a proven track record of delivering production-grade Generative AI solutions, apply today to discuss this opportunity in more detail.
Sep 14, 2026
Full time
Lead AI Engineer London (Hybrid) Up to £110,000 + 15% Bonus + Excellent BenefitsThis is an opportunity to join a business investing heavily in AI and automation, where you will play a key role in shaping and delivering production-grade Generative AI solutions at scale. Working across high-impact initiatives, you will have the autonomy to influence technical strategy, own solution delivery, and drive measurable business outcomes. The Company They are a well-established, technology-driven organisation undergoing significant AI transformation. With strong executive sponsorship and a growing pipeline of AI initiatives, they are embedding AI into critical business processes to improve customer experience, operational efficiency, and decision-making.You will join a newly established AI function within a wider engineering and MLOps environment, working alongside experienced engineers to deliver innovative, enterprise-scale AI products. The team operates in a fast-paced, collaborative setting where technical expertise and commercial impact are highly valued. The Role As a Lead AI Engineer, you will take ownership of the design, architecture, and delivery of AI solutions from concept through to production.Responsibilities include: Leading the end-to-end delivery of Generative AI and agentic AI solutions Designing and building LLM-powered applications and intelligent automation tools Making key architecture, tooling, and platform decisions across multiple initiatives Evaluating build versus buy approaches and recommending scalable solutions Establishing engineering standards, reusable frameworks, and best practices Ensuring AI systems are production-ready through monitoring, evaluation, governance, and observability Working closely with engineering, security, data protection, and business stakeholders Providing technical leadership and mentoring across AI workstreams Driving AI initiatives that deliver measurable operational and commercial value Your Skills & Experience You will demonstrate strong commercial experience in: Delivering Generative AI solutions into production environments Leading AI projects end-to-end, from discovery through deployment Designing scalable AI architectures within enterprise environments Building LLM-powered applications, RAG solutions, and agent-based systems Software engineering fundamentals, including APIs, distributed systems, and cloud platforms Technical decision-making in fast-moving or ambiguous problem spaces Working within governance, security, and compliance frameworks Influencing stakeholders and communicating complex technical concepts clearlyDesirable experience includes: AWS cloud technologies MLOps or LLMOps practices Financial services or other regulated industries Building reusable AI platforms, frameworks, or internal products What They Offer Salary up to £110,000 15% annual bonus Hybrid working with flexibility and a strong focus on outcomes Generous pension contribution Private medical cover Enhanced parental leave policies Holiday purchase scheme The opportunity to influence AI strategy across a growing function Exposure to a broad range of cutting-edge Generative AI use cases High visibility and genuine ownership of business-critical AI initiatives How to Apply If you are an experienced Lead AI Engineer with a proven track record of delivering production-grade Generative AI solutions, apply today to discuss this opportunity in more detail.
The Role You'll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers and consultants, helping enterprise organisations modernise business operations through low code technology, workflow automation and intelligent digital solutions. Our capability spans the full transformation lifecycle; from discovery and solution design through to implementation, optimisation and continuous improvement. We work across sectors including financial services, retail, healthcare, automotive, media and the public sector, delivering enterprise platforms that simplify complex business processes and create measurable business value. Role Responsibilities Lead the design, configuration and development of enterprise Appian applications, ensuring solutions are secure, maintainable and aligned to Appian best practices. Contribute throughout the delivery lifecycle, from technical design and sprint planning to testing, deployment and production support. Collaborate with architects, product managers, business analysts and engineering teams to shape technical solutions that balance business requirements with implementation practicality. Lead technical discussions with clients, provide guidance on solution design, integration approaches and delivery best practices. Mentor junior developers and elevate engineering quality across delivery teams. Actively contribute to Agile delivery ceremonies, supporting backlog refinement, estimation, sprint demonstrations and continuous improvement initiatives. Maintain delivery quality through technical reviews, unit testing, deployment management and performance optimisation. Remain curious and committed to continuous learning; embrace new Appian capabilities and identify opportunities to improve delivery through automation, reusable components and emerging AI capabilities. Must Have Qualifications Proven experience delivering enterprise scale Appian solutions within complex client environments. Strong experience developing Appian applications using Records, Record Types, Relationships, SAIL Interfaces, Process Models, Sites, Reports and CDTs, with the ability to manage a single application through its full lifecycle. Strong understanding of relational databases, SQL, data modelling and enterprise data structures. Comfortable working day to day within blended teams of client staff and third party vendors, building good working relationships and adapting to the client's tools, processes and team culture. Experience designing and implementing integrations using Connected Systems, Web APIs and external services, including REST and SOAP based integration patterns. Experience identifying performance bottlenecks, applying caching strategies, and using the Appian Health Check report and process monitoring tab to maintain production stability. Experience implementing Appian's security model and managing Appian deployments, release pipelines, and troubleshooting production issues. Experience producing technical design documentation, unit testing and delivering high quality solutions against defined acceptance criteria. Strong understanding of Appian development best practices and enterprise application design principles. Experience working within Agile Scrum delivery teams, including sprint planning, refinement, estimation and demonstrations. Excellent communication skills with experience working directly with business stakeholders, Product Owners and technical teams. A proactive mindset with a passion for continuous learning and emerging Appian capabilities. Commitment to Reaching All Kinds of People We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we're intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we're creating a more equitable Valtech for all.
Sep 13, 2026
Full time
The Role You'll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers and consultants, helping enterprise organisations modernise business operations through low code technology, workflow automation and intelligent digital solutions. Our capability spans the full transformation lifecycle; from discovery and solution design through to implementation, optimisation and continuous improvement. We work across sectors including financial services, retail, healthcare, automotive, media and the public sector, delivering enterprise platforms that simplify complex business processes and create measurable business value. Role Responsibilities Lead the design, configuration and development of enterprise Appian applications, ensuring solutions are secure, maintainable and aligned to Appian best practices. Contribute throughout the delivery lifecycle, from technical design and sprint planning to testing, deployment and production support. Collaborate with architects, product managers, business analysts and engineering teams to shape technical solutions that balance business requirements with implementation practicality. Lead technical discussions with clients, provide guidance on solution design, integration approaches and delivery best practices. Mentor junior developers and elevate engineering quality across delivery teams. Actively contribute to Agile delivery ceremonies, supporting backlog refinement, estimation, sprint demonstrations and continuous improvement initiatives. Maintain delivery quality through technical reviews, unit testing, deployment management and performance optimisation. Remain curious and committed to continuous learning; embrace new Appian capabilities and identify opportunities to improve delivery through automation, reusable components and emerging AI capabilities. Must Have Qualifications Proven experience delivering enterprise scale Appian solutions within complex client environments. Strong experience developing Appian applications using Records, Record Types, Relationships, SAIL Interfaces, Process Models, Sites, Reports and CDTs, with the ability to manage a single application through its full lifecycle. Strong understanding of relational databases, SQL, data modelling and enterprise data structures. Comfortable working day to day within blended teams of client staff and third party vendors, building good working relationships and adapting to the client's tools, processes and team culture. Experience designing and implementing integrations using Connected Systems, Web APIs and external services, including REST and SOAP based integration patterns. Experience identifying performance bottlenecks, applying caching strategies, and using the Appian Health Check report and process monitoring tab to maintain production stability. Experience implementing Appian's security model and managing Appian deployments, release pipelines, and troubleshooting production issues. Experience producing technical design documentation, unit testing and delivering high quality solutions against defined acceptance criteria. Strong understanding of Appian development best practices and enterprise application design principles. Experience working within Agile Scrum delivery teams, including sprint planning, refinement, estimation and demonstrations. Excellent communication skills with experience working directly with business stakeholders, Product Owners and technical teams. A proactive mindset with a passion for continuous learning and emerging Appian capabilities. Commitment to Reaching All Kinds of People We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we're intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we're creating a more equitable Valtech for all.
Why Valtech? We're the experience innovation company - a trusted partner to the world's most recognised brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you'll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. The Role: You'll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers and consultants, helping enterprise organisations modernise business operations through low-code technology, workflow automation and intelligent digital solutions. Our capability spans the full transformation lifecycle; from discovery and solution design through to implementation, optimisation and continuous improvement. We work across sectors including financial services, retail, healthcare, automotive, media and the public sector, delivering enterprise platforms that simplify complex business processes and create measurable business value. As a Senior Appian Consultant, you'll play a key role in designing and delivering scalable Appian solutions that improve operational efficiency, automate manual processes and enable organisations to respond faster to changing business needs. This is a hands on consulting role requiring strong technical expertise, client engagement skills and the ability to translate business requirements into robust enterprise applications. Role Responsibilities: You are a hands on Appian specialist who enjoys solving complex business challenges through modern low code technology. You combine strong technical capability with a consulting mindset and enjoy working closely with clients to understand problems before designing scalable solutions. You will lead the design, configuration and development of enterprise Appian applications, ensuring solutions are secure, maintainable and aligned to Appian best practices. You'll contribute throughout the delivery lifecycle, from technical design and sprint planning through to testing, deployment and production support. Working collaboratively with architects, product managers, business analysts and engineering teams, you'll help shape technical solutions that balance business requirements with implementation practicality. You'll be comfortable leading technical discussions with clients, providing guidance on solution design, integration approaches and delivery best practice while mentoring junior developers and helping elevate engineering quality across delivery teams. You'll actively contribute to Agile delivery ceremonies, supporting backlog refinement, estimation, sprint demonstrations and continuous improvement initiatives. You will also play an important role in maintaining delivery quality through technical reviews, unit testing, deployment management and performance optimisation. As technology continues to evolve, you'll remain curious and committed to continuous learning; embracing new Appian capabilities and identifying opportunities to improve delivery through automation, reusable components and emerging AI capabilities. Must have Qualifications: Proven experience delivering enterprise-scale Appian solutions within complex client Strong experience developing Appian applications using Records, Record Types, Relationships, SAIL Interfaces, Process Models, Sites, Reports and CDTs, with the ability to manage a single application through its full lifecycle. Strong understanding of relational databases, SQL, data modelling and enterprise data structures. Comfortable working day to day within blended teams of client staff and third party vendors, building good working relationships and adapting to the client's tools, processes and team culture. Experience designing and implementing integrations using Connected Systems, Web APIs and external services, including REST and SOAP based integration patterns, exercising sound judgement on when to use built in objects, expressions, rules and plug ins versus custom development. Experience identifying performance bottlenecks, applying caching strategies, and using the Appian Health Check report and process monitoring tab to maintain production stability within an application. Experience implementing Appian's security model and managing Appian deployments, release pipelines, and troubleshooting production issues within a single application or workstream. Experience producing technical design documentation, unit testing and delivering high quality solutions against defined acceptance criteria. Strong understanding of Appian development best practices and enterprise application design principles. Experience working within Agile Scrum delivery teams, including sprint planning, refinement, estimation and demonstrations. Excellent communication skills with experience working directly with business stakeholders, Product Owners and technical teams. A proactive mindset with a passion for continuous learning and emerging Appian capabilities. Commitment to reaching all kinds of people We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we're intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we're creating a more equitable Valtech for all. About Valtech Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity, and technology, we drive transformation for leading organisations, including L'Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. At Valtech, we don't just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what's next? Join us. Are you ready to create what's next? Join us.
Sep 13, 2026
Full time
Why Valtech? We're the experience innovation company - a trusted partner to the world's most recognised brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you'll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. The Role: You'll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers and consultants, helping enterprise organisations modernise business operations through low-code technology, workflow automation and intelligent digital solutions. Our capability spans the full transformation lifecycle; from discovery and solution design through to implementation, optimisation and continuous improvement. We work across sectors including financial services, retail, healthcare, automotive, media and the public sector, delivering enterprise platforms that simplify complex business processes and create measurable business value. As a Senior Appian Consultant, you'll play a key role in designing and delivering scalable Appian solutions that improve operational efficiency, automate manual processes and enable organisations to respond faster to changing business needs. This is a hands on consulting role requiring strong technical expertise, client engagement skills and the ability to translate business requirements into robust enterprise applications. Role Responsibilities: You are a hands on Appian specialist who enjoys solving complex business challenges through modern low code technology. You combine strong technical capability with a consulting mindset and enjoy working closely with clients to understand problems before designing scalable solutions. You will lead the design, configuration and development of enterprise Appian applications, ensuring solutions are secure, maintainable and aligned to Appian best practices. You'll contribute throughout the delivery lifecycle, from technical design and sprint planning through to testing, deployment and production support. Working collaboratively with architects, product managers, business analysts and engineering teams, you'll help shape technical solutions that balance business requirements with implementation practicality. You'll be comfortable leading technical discussions with clients, providing guidance on solution design, integration approaches and delivery best practice while mentoring junior developers and helping elevate engineering quality across delivery teams. You'll actively contribute to Agile delivery ceremonies, supporting backlog refinement, estimation, sprint demonstrations and continuous improvement initiatives. You will also play an important role in maintaining delivery quality through technical reviews, unit testing, deployment management and performance optimisation. As technology continues to evolve, you'll remain curious and committed to continuous learning; embracing new Appian capabilities and identifying opportunities to improve delivery through automation, reusable components and emerging AI capabilities. Must have Qualifications: Proven experience delivering enterprise-scale Appian solutions within complex client Strong experience developing Appian applications using Records, Record Types, Relationships, SAIL Interfaces, Process Models, Sites, Reports and CDTs, with the ability to manage a single application through its full lifecycle. Strong understanding of relational databases, SQL, data modelling and enterprise data structures. Comfortable working day to day within blended teams of client staff and third party vendors, building good working relationships and adapting to the client's tools, processes and team culture. Experience designing and implementing integrations using Connected Systems, Web APIs and external services, including REST and SOAP based integration patterns, exercising sound judgement on when to use built in objects, expressions, rules and plug ins versus custom development. Experience identifying performance bottlenecks, applying caching strategies, and using the Appian Health Check report and process monitoring tab to maintain production stability within an application. Experience implementing Appian's security model and managing Appian deployments, release pipelines, and troubleshooting production issues within a single application or workstream. Experience producing technical design documentation, unit testing and delivering high quality solutions against defined acceptance criteria. Strong understanding of Appian development best practices and enterprise application design principles. Experience working within Agile Scrum delivery teams, including sprint planning, refinement, estimation and demonstrations. Excellent communication skills with experience working directly with business stakeholders, Product Owners and technical teams. A proactive mindset with a passion for continuous learning and emerging Appian capabilities. Commitment to reaching all kinds of people We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we're intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we're creating a more equitable Valtech for all. About Valtech Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity, and technology, we drive transformation for leading organisations, including L'Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. At Valtech, we don't just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what's next? Join us. Are you ready to create what's next? Join us.
Why Valtech? We're the experience innovation company-a trusted partner to the world's most recognised brands. To our people we offer growth opportunities, a values driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you'll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking, or building the next generation of customer experiences, your work will help transform industries. The Role As Lead Appian Consultant, you'll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers and consultants, helping enterprise organisations modernise business operations through low code technology, workflow automation and intelligent digital platforms. Our capability spans strategy, architecture, implementation and optimisation, helping clients transform complex operational processes into scalable digital solutions. We work across sectors including financial services, retail, healthcare, automotive, media and the public sector, delivering enterprise platforms that create measurable business outcomes. You'll provide technical and development leadership across complex transformation programmes. You'll shape solution architecture, guide delivery teams, mentor consultants and work directly with senior client stakeholders to define and implement enterprise Appian solutions. This is both a hands on and strategic role, combining Appian expertise with consulting, technical architecture and delivery leadership. Role Responsibilities You are an experienced Appian leader who enjoys solving complex business challenges through enterprise automation and low code technology. You bring strong technical credibility, leadership capability and a consulting mindset, enabling you to guide both clients and delivery teams through complex transformation programmes. You lead the design and architecture of enterprise Appian solutions, ensuring they are scalable, secure, maintainable and aligned with Appian best practices. While remaining hands on where needed, you provide technical direction across delivery teams and support solution governance throughout the project lifecycle. You collaborate closely with architects, business analysts, product managers and engineering teams to design solutions that balance business objectives with technical excellence. You confidently facilitate technical discussions, challenge assumptions and help clients make informed technology decisions. You lead Agile delivery teams, supporting sprint planning, technical estimation, solution reviews, demonstrations and continuous improvement. You coach and mentor consultants, helping develop capability while fostering a collaborative, high performing engineering culture. You take ownership of application quality, performance and operational resilience; overseeing deployments, Appian Health Checks, application optimisation and production support activities. Beyond project delivery, you contribute to the growth of Valtech's Appian practice through pre sales support, technical proposals, reusable accelerators, capability development, thought leadership and participation within the wider Appian community. As technology evolves, you remain committed to continuous learning, exploring emerging Appian capabilities, AI powered automation and modern engineering practices that help clients innovate faster. Must have Qualifications Proven experience leading enterprise scale Appian delivery programmes within complex consulting environments. Clear experience architecting Appian applications across Records, Record Types, Relationships, SAIL, Process Models, Sites, Reports and CDTs, with the ability to plan application structure for reuse and scale across multiple applications. Strong understanding of relational databases, SQL, data modelling, stored procedures, triggers and views, with the judgement to decide when logic belongs in the database layer versus the application layer. Experience designing enterprise integration architectures spanning multiple systems and Connected Systems, including evaluating build vs buy decisions for custom plug ins and setting integration standards for delivery teams to follow. Experience planning for scalability across data growth, user load and application extension over time, including proactive monitoring, application performance tuning, and CI/CD pipeline management across environments. Skilled at establishing effective ways of working across blended teams (e.g., client staff, third party vendors and other consultancies), setting collaboration norms, resolving friction between parties, and representing Valtech's delivery approach credibly to external stakeholders. Strong understanding of Appian security implementation across data, interface and user levels, applied consistently across a multi application landscape, and ownership of platform governance and design standards for other developers to follow. Experience owning deployment workflows and CI/CD strategy across a programme, including environment strategy and release governance spanning multiple applications and teams. Experience leading Agile Scrum delivery teams, including Sprint 0 activities, backlog refinement, estimation, sprint demonstrations and technical leadership. Excellent stakeholder management skills with experience working directly with Product Owners, Architects, Engineering Leaders and senior client stakeholders. Proven experience mentoring developers and leading high performing technical teams. Experience contributing to pre sales, solution design, proposals or technical bid responses. A passion for continuous learning, innovation and advancing Appian best practice across delivery teams. Commitment to Reaching All Kinds of People We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we're intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we're creating a more equitable Valtech for all. About Valtech Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity and technology, we drive transformation for leading organisations, including L'Oréal, Mars, Audi, P&G, Volkswagen, Dolby, and more. At Valtech, we don't just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what's next? Join us.
Sep 12, 2026
Full time
Why Valtech? We're the experience innovation company-a trusted partner to the world's most recognised brands. To our people we offer growth opportunities, a values driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you'll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking, or building the next generation of customer experiences, your work will help transform industries. The Role As Lead Appian Consultant, you'll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers and consultants, helping enterprise organisations modernise business operations through low code technology, workflow automation and intelligent digital platforms. Our capability spans strategy, architecture, implementation and optimisation, helping clients transform complex operational processes into scalable digital solutions. We work across sectors including financial services, retail, healthcare, automotive, media and the public sector, delivering enterprise platforms that create measurable business outcomes. You'll provide technical and development leadership across complex transformation programmes. You'll shape solution architecture, guide delivery teams, mentor consultants and work directly with senior client stakeholders to define and implement enterprise Appian solutions. This is both a hands on and strategic role, combining Appian expertise with consulting, technical architecture and delivery leadership. Role Responsibilities You are an experienced Appian leader who enjoys solving complex business challenges through enterprise automation and low code technology. You bring strong technical credibility, leadership capability and a consulting mindset, enabling you to guide both clients and delivery teams through complex transformation programmes. You lead the design and architecture of enterprise Appian solutions, ensuring they are scalable, secure, maintainable and aligned with Appian best practices. While remaining hands on where needed, you provide technical direction across delivery teams and support solution governance throughout the project lifecycle. You collaborate closely with architects, business analysts, product managers and engineering teams to design solutions that balance business objectives with technical excellence. You confidently facilitate technical discussions, challenge assumptions and help clients make informed technology decisions. You lead Agile delivery teams, supporting sprint planning, technical estimation, solution reviews, demonstrations and continuous improvement. You coach and mentor consultants, helping develop capability while fostering a collaborative, high performing engineering culture. You take ownership of application quality, performance and operational resilience; overseeing deployments, Appian Health Checks, application optimisation and production support activities. Beyond project delivery, you contribute to the growth of Valtech's Appian practice through pre sales support, technical proposals, reusable accelerators, capability development, thought leadership and participation within the wider Appian community. As technology evolves, you remain committed to continuous learning, exploring emerging Appian capabilities, AI powered automation and modern engineering practices that help clients innovate faster. Must have Qualifications Proven experience leading enterprise scale Appian delivery programmes within complex consulting environments. Clear experience architecting Appian applications across Records, Record Types, Relationships, SAIL, Process Models, Sites, Reports and CDTs, with the ability to plan application structure for reuse and scale across multiple applications. Strong understanding of relational databases, SQL, data modelling, stored procedures, triggers and views, with the judgement to decide when logic belongs in the database layer versus the application layer. Experience designing enterprise integration architectures spanning multiple systems and Connected Systems, including evaluating build vs buy decisions for custom plug ins and setting integration standards for delivery teams to follow. Experience planning for scalability across data growth, user load and application extension over time, including proactive monitoring, application performance tuning, and CI/CD pipeline management across environments. Skilled at establishing effective ways of working across blended teams (e.g., client staff, third party vendors and other consultancies), setting collaboration norms, resolving friction between parties, and representing Valtech's delivery approach credibly to external stakeholders. Strong understanding of Appian security implementation across data, interface and user levels, applied consistently across a multi application landscape, and ownership of platform governance and design standards for other developers to follow. Experience owning deployment workflows and CI/CD strategy across a programme, including environment strategy and release governance spanning multiple applications and teams. Experience leading Agile Scrum delivery teams, including Sprint 0 activities, backlog refinement, estimation, sprint demonstrations and technical leadership. Excellent stakeholder management skills with experience working directly with Product Owners, Architects, Engineering Leaders and senior client stakeholders. Proven experience mentoring developers and leading high performing technical teams. Experience contributing to pre sales, solution design, proposals or technical bid responses. A passion for continuous learning, innovation and advancing Appian best practice across delivery teams. Commitment to Reaching All Kinds of People We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we're intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we're creating a more equitable Valtech for all. About Valtech Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity and technology, we drive transformation for leading organisations, including L'Oréal, Mars, Audi, P&G, Volkswagen, Dolby, and more. At Valtech, we don't just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what's next? Join us.
J.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give consumers the confidence and clarity to make informed investment decisions and achieve their financial goals. Our Product team is at the heart of this venture, focused on getting smart ideas into the hands of our teams and customers. Our teams are solution-oriented, commercially savvy, and have a head for fintech. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. As an Applied AI Product Director at JPMorganChase within J.P. Morgan Personal Investing (JPM PI), you will own the product vision, strategy, and roadmap for AI-powered solutions across the business spanning large language models, agentic systems, intelligent automation, AI assistants, and rapid prototyping infrastructure. This is not a role that simply manages a backlog. You will define what AI can do for JPM PI, translate emerging capabilities into applied tools that deliver measurable results, and lead cross-functional teams to build and deploy them at scale. You will collaborate closely with Data Scientists, Software Engineers, other product teams, and business stakeholders to deliver impactful AI solutions from NLP-powered insights and automation platforms to self-serve AI enablement that empowers every team to build better product features and deliver richer customer experiences. You will also shape our AI integration strategy, developing a clear point of view on how agentic workflows, emerging standards, and third party AI tooling are changing what's possible, and making the build-versus-partner-versus-defer calls that keep us moving at the right pace. This role requires a leader who delivers measurable results for sophisticated AI products under ambiguous conditions in a fast paced environment someone who is as comfortable discussing an API spec or an auth flow with an engineering team as they are presenting an AI strategy to senior management. You will thrive in collaborative squads, are passionate about the transformative potential of AI, and have the conviction to define what "great" looks like as the landscape evolves. Job responsibilities: Develops and articulates a clear Applied AI product strategy and roadmap that delivers meaningful value across JPM PI, covering LLMs, agentic capabilities, AI assistants, intelligent automation, and rapid prototyping, while setting team goals, success metrics, and priorities aligned with broader business objectives. Leads cross-functional teams of Data Scientists, Software Engineers, and Platform teams to move AI solutions from concept to production at scale, making decisions on AI tooling and capabilities to keep delivery moving at the right pace. Turns ambiguous demand into prioritised, validated AI use cases with clear production pathways through measurable experiments, delivering results for sophisticated AI products under conditions of genuine uncertainty. Identifies where autonomous agents, multi-step reasoning, tool-using architectures, and emerging integration standards create step-change opportunities across the business, evaluating internal and third party AI platforms AI to ensure JPM PI stays at the frontier without creating ungoverned dependencies. Empowers teams across JPM PI to safely leverage JPMC AI tools through repeatable workflows, reusable skills, practical guardrails, and structured training, building and running the framework for how we tier, prioritise, and resource AI use case requests across multiple teams and functions. Works closely with data teams to surface actionable insights, shape AI ready datasets, identify data constraints and quality gaps, and unlock new product features through LLMs and NLP. Deploys LLM and agentic capabilities to improve engineering quality, delivery speed, and operational resilience, covering automated code review, standards enforcement, context aware development assistance, copilot delivered boilerplates, root cause analysis, incident diagnosis, and system audits that surface technical debt, delivering measurable reductions in rework and overhead. Leverages internal AI platforms and prototyping infrastructure to move from idea to working prototype at speed, then partners with Product and Engineering to convert prototypes into production grade solutions. Leads change impact assessments for new or modified AI products, owns AI risk assessments and related reporting, and contributes to the definition and ongoing review of the Risk Appetite statement for applied AI capabilities. Builds strong, collaborative relationships across departments, including Product Managers, other product teams, Platform teams, Engineering, Data Science, and all AI functions, scaling reusable AI skills and agents across the business while navigating regulatory and compliance realities. Required qualifications, capabilities and skills Extensive product management experience or equivalent expertise, including extensive experience delivering AI/ML powered products, AI platforms, or developer tools in financial services or technology companies, and expert at navigating matrix and complex organisations, collaborating effectively across teams and functions including Data Science, Platform Engineering, Model Risk, and AI governance bodies. Deep working knowledge of GenAI/LLMs, agentic systems, RAG architecture, and AI assisted software development, with demonstrated ability to translate technical AI capabilities into applied, value added tools for non technical users. Proven track record of owning AI product vision and roadmap end to end, and leading cross functional teams that deliver enterprise scale AI/ML solutions with measurable outcomes, including AI assistants, intelligent automation, AI native workflows, or developer productivity tools. Strong understanding of AI/ML model lifecycle management, including evaluation, deployment, monitoring, and governance. Practical experience embedding AI into business operations and engineering workflows. Genuinely technical and a proven builder. Comfortable as a hands on partner with engineering and data science teams, able to reason through API design, system architecture, and technical trade offs, with credibility to lead build versus partner versus defer decisions. Proven experience identifying, validating, and prioritising AI use cases through measurable experiments, delivering results for sophisticated products under ambiguous conditions in fast paced environments. Experience building self serve AI enablement programmes, including training, guardrails, reusable templates, prioritisation frameworks, and adoption measurement for non engineering teams. Deep understanding of the evolving AI regulatory and governance landscape, with familiarity across responsible AI principles, model risk management, and emerging frameworks for AI deployment in financial services. A natural connector who creates shared understanding by translating AI concepts, technical trade offs, and business priorities across Product, Engineering, Data Science, Compliance, Risk, and non technical functions. Can flex between a technical design conversation with engineers and a strategic conversation with an executive. Comfortable with ambiguity. This role sits at the intersection of rapidly evolving AI capabilities and established financial services governance, and part of the job is defining what "great" looks like as you go. Preferred qualifications, capabilities and skills Bachelor's degree or equivalent. MSc in Data Science/AI/ML, or relevant advanced degree advantageous. Experience with AI governance frameworks, model risk management, and responsible AI principles in financial services. Practical understanding of data governance, data privacy, and regulatory requirements as they apply to AI/ML products in financial services. Vendor management experience including build versus buy analysis and integration strategy for third party AI/ML solutions (e.g., LLM providers, copilot platforms, AI orchestration frameworks, or agentic tooling), ideally including evaluating AI native vendors at various maturity stages. Familiarity with current AI industry developments, including agentic AI systems, emerging agent to agent integration standards (e.g., MCP), AI assisted software development (e.g., Claude Code, GitHub Copilot), frontier model capabilities, and evolving best practices for embedding AI into enterprise workflows. Experience working with internal AI platforms, innovation labs, or rapid prototyping functions to move from concept to validated prototype at speed.
Sep 12, 2026
Full time
J.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give consumers the confidence and clarity to make informed investment decisions and achieve their financial goals. Our Product team is at the heart of this venture, focused on getting smart ideas into the hands of our teams and customers. Our teams are solution-oriented, commercially savvy, and have a head for fintech. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. As an Applied AI Product Director at JPMorganChase within J.P. Morgan Personal Investing (JPM PI), you will own the product vision, strategy, and roadmap for AI-powered solutions across the business spanning large language models, agentic systems, intelligent automation, AI assistants, and rapid prototyping infrastructure. This is not a role that simply manages a backlog. You will define what AI can do for JPM PI, translate emerging capabilities into applied tools that deliver measurable results, and lead cross-functional teams to build and deploy them at scale. You will collaborate closely with Data Scientists, Software Engineers, other product teams, and business stakeholders to deliver impactful AI solutions from NLP-powered insights and automation platforms to self-serve AI enablement that empowers every team to build better product features and deliver richer customer experiences. You will also shape our AI integration strategy, developing a clear point of view on how agentic workflows, emerging standards, and third party AI tooling are changing what's possible, and making the build-versus-partner-versus-defer calls that keep us moving at the right pace. This role requires a leader who delivers measurable results for sophisticated AI products under ambiguous conditions in a fast paced environment someone who is as comfortable discussing an API spec or an auth flow with an engineering team as they are presenting an AI strategy to senior management. You will thrive in collaborative squads, are passionate about the transformative potential of AI, and have the conviction to define what "great" looks like as the landscape evolves. Job responsibilities: Develops and articulates a clear Applied AI product strategy and roadmap that delivers meaningful value across JPM PI, covering LLMs, agentic capabilities, AI assistants, intelligent automation, and rapid prototyping, while setting team goals, success metrics, and priorities aligned with broader business objectives. Leads cross-functional teams of Data Scientists, Software Engineers, and Platform teams to move AI solutions from concept to production at scale, making decisions on AI tooling and capabilities to keep delivery moving at the right pace. Turns ambiguous demand into prioritised, validated AI use cases with clear production pathways through measurable experiments, delivering results for sophisticated AI products under conditions of genuine uncertainty. Identifies where autonomous agents, multi-step reasoning, tool-using architectures, and emerging integration standards create step-change opportunities across the business, evaluating internal and third party AI platforms AI to ensure JPM PI stays at the frontier without creating ungoverned dependencies. Empowers teams across JPM PI to safely leverage JPMC AI tools through repeatable workflows, reusable skills, practical guardrails, and structured training, building and running the framework for how we tier, prioritise, and resource AI use case requests across multiple teams and functions. Works closely with data teams to surface actionable insights, shape AI ready datasets, identify data constraints and quality gaps, and unlock new product features through LLMs and NLP. Deploys LLM and agentic capabilities to improve engineering quality, delivery speed, and operational resilience, covering automated code review, standards enforcement, context aware development assistance, copilot delivered boilerplates, root cause analysis, incident diagnosis, and system audits that surface technical debt, delivering measurable reductions in rework and overhead. Leverages internal AI platforms and prototyping infrastructure to move from idea to working prototype at speed, then partners with Product and Engineering to convert prototypes into production grade solutions. Leads change impact assessments for new or modified AI products, owns AI risk assessments and related reporting, and contributes to the definition and ongoing review of the Risk Appetite statement for applied AI capabilities. Builds strong, collaborative relationships across departments, including Product Managers, other product teams, Platform teams, Engineering, Data Science, and all AI functions, scaling reusable AI skills and agents across the business while navigating regulatory and compliance realities. Required qualifications, capabilities and skills Extensive product management experience or equivalent expertise, including extensive experience delivering AI/ML powered products, AI platforms, or developer tools in financial services or technology companies, and expert at navigating matrix and complex organisations, collaborating effectively across teams and functions including Data Science, Platform Engineering, Model Risk, and AI governance bodies. Deep working knowledge of GenAI/LLMs, agentic systems, RAG architecture, and AI assisted software development, with demonstrated ability to translate technical AI capabilities into applied, value added tools for non technical users. Proven track record of owning AI product vision and roadmap end to end, and leading cross functional teams that deliver enterprise scale AI/ML solutions with measurable outcomes, including AI assistants, intelligent automation, AI native workflows, or developer productivity tools. Strong understanding of AI/ML model lifecycle management, including evaluation, deployment, monitoring, and governance. Practical experience embedding AI into business operations and engineering workflows. Genuinely technical and a proven builder. Comfortable as a hands on partner with engineering and data science teams, able to reason through API design, system architecture, and technical trade offs, with credibility to lead build versus partner versus defer decisions. Proven experience identifying, validating, and prioritising AI use cases through measurable experiments, delivering results for sophisticated products under ambiguous conditions in fast paced environments. Experience building self serve AI enablement programmes, including training, guardrails, reusable templates, prioritisation frameworks, and adoption measurement for non engineering teams. Deep understanding of the evolving AI regulatory and governance landscape, with familiarity across responsible AI principles, model risk management, and emerging frameworks for AI deployment in financial services. A natural connector who creates shared understanding by translating AI concepts, technical trade offs, and business priorities across Product, Engineering, Data Science, Compliance, Risk, and non technical functions. Can flex between a technical design conversation with engineers and a strategic conversation with an executive. Comfortable with ambiguity. This role sits at the intersection of rapidly evolving AI capabilities and established financial services governance, and part of the job is defining what "great" looks like as you go. Preferred qualifications, capabilities and skills Bachelor's degree or equivalent. MSc in Data Science/AI/ML, or relevant advanced degree advantageous. Experience with AI governance frameworks, model risk management, and responsible AI principles in financial services. Practical understanding of data governance, data privacy, and regulatory requirements as they apply to AI/ML products in financial services. Vendor management experience including build versus buy analysis and integration strategy for third party AI/ML solutions (e.g., LLM providers, copilot platforms, AI orchestration frameworks, or agentic tooling), ideally including evaluating AI native vendors at various maturity stages. Familiarity with current AI industry developments, including agentic AI systems, emerging agent to agent integration standards (e.g., MCP), AI assisted software development (e.g., Claude Code, GitHub Copilot), frontier model capabilities, and evolving best practices for embedding AI into enterprise workflows. Experience working with internal AI platforms, innovation labs, or rapid prototyping functions to move from concept to validated prototype at speed.
Why Valtech? We're the experience innovation company-a trusted partner to the world's most recognised brands. To our people we offer growth opportunities, a values driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you'll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking, or building the next generation of customer experiences, your work will help transform industries. The Role As Lead Appian Consultant, you'll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers and consultants, helping enterprise organisations modernise business operations through low code technology, workflow automation and intelligent digital platforms. Our capability spans strategy, architecture, implementation and optimisation, helping clients transform complex operational processes into scalable digital solutions. We work across sectors including financial services, retail, healthcare, automotive, media and the public sector, delivering enterprise platforms that create measurable business outcomes. You'll provide technical and development leadership across complex transformation programmes. You'll shape solution architecture, guide delivery teams, mentor consultants and work directly with senior client stakeholders to define and implement enterprise Appian solutions. This is both a hands on and strategic role, combining Appian expertise with consulting, technical architecture and delivery leadership. Role Responsibilities You are an experienced Appian leader who enjoys solving complex business challenges through enterprise automation and low code technology. You bring strong technical credibility, leadership capability and a consulting mindset, enabling you to guide both clients and delivery teams through complex transformation programmes. You lead the design and architecture of enterprise Appian solutions, ensuring they are scalable, secure, maintainable and aligned with Appian best practices. While remaining hands on where needed, you provide technical direction across delivery teams and support solution governance throughout the project lifecycle. You collaborate closely with architects, business analysts, product managers and engineering teams to design solutions that balance business objectives with technical excellence. You confidently facilitate technical discussions, challenge assumptions and help clients make informed technology decisions. You lead Agile delivery teams, supporting sprint planning, technical estimation, solution reviews, demonstrations and continuous improvement. You coach and mentor consultants, helping develop capability while fostering a collaborative, high performing engineering culture. You take ownership of application quality, performance and operational resilience; overseeing deployments, Appian Health Checks, application optimisation and production support activities. Beyond project delivery, you contribute to the growth of Valtech's Appian practice through pre sales support, technical proposals, reusable accelerators, capability development, thought leadership and participation within the wider Appian community. As technology evolves, you remain committed to continuous learning, exploring emerging Appian capabilities, AI powered automation and modern engineering practices that help clients innovate faster. Must have Qualifications Proven experience leading enterprise scale Appian delivery programmes within complex consulting environments. Clear experience architecting Appian applications across Records, Record Types, Relationships, SAIL, Process Models, Sites, Reports and CDTs, with the ability to plan application structure for reuse and scale across multiple applications. Strong understanding of relational databases, SQL, data modelling, stored procedures, triggers and views, with the judgement to decide when logic belongs in the database layer versus the application layer. Experience designing enterprise integration architectures spanning multiple systems and Connected Systems, including evaluating build vs buy decisions for custom plug ins and setting integration standards for delivery teams to follow. Experience planning for scalability across data growth, user load and application extension over time, including proactive monitoring, application performance tuning, and CI/CD pipeline management across environments. Skilled at establishing effective ways of working across blended teams (e.g., client staff, third party vendors and other consultancies), setting collaboration norms, resolving friction between parties, and representing Valtech's delivery approach credibly to external stakeholders. Strong understanding of Appian security implementation across data, interface and user levels, applied consistently across a multi application landscape, and ownership of platform governance and design standards for other developers to follow. Experience owning deployment workflows and CI/CD strategy across a programme, including environment strategy and release governance spanning multiple applications and teams. Experience leading Agile Scrum delivery teams, including Sprint 0 activities, backlog refinement, estimation, sprint demonstrations and technical leadership. Excellent stakeholder management skills with experience working directly with Product Owners, Architects, Engineering Leaders and senior client stakeholders. Proven experience mentoring developers and leading high performing technical teams. Experience contributing to pre sales, solution design, proposals or technical bid responses. A passion for continuous learning, innovation and advancing Appian best practice across delivery teams. Commitment to Reaching All Kinds of People We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we're intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we're creating a more equitable Valtech for all. About Valtech Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity and technology, we drive transformation for leading organisations, including L'Oréal, Mars, Audi, P&G, Volkswagen, Dolby, and more. At Valtech, we don't just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what's next? Join us.
Sep 11, 2026
Full time
Why Valtech? We're the experience innovation company-a trusted partner to the world's most recognised brands. To our people we offer growth opportunities, a values driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you'll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking, or building the next generation of customer experiences, your work will help transform industries. The Role As Lead Appian Consultant, you'll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers and consultants, helping enterprise organisations modernise business operations through low code technology, workflow automation and intelligent digital platforms. Our capability spans strategy, architecture, implementation and optimisation, helping clients transform complex operational processes into scalable digital solutions. We work across sectors including financial services, retail, healthcare, automotive, media and the public sector, delivering enterprise platforms that create measurable business outcomes. You'll provide technical and development leadership across complex transformation programmes. You'll shape solution architecture, guide delivery teams, mentor consultants and work directly with senior client stakeholders to define and implement enterprise Appian solutions. This is both a hands on and strategic role, combining Appian expertise with consulting, technical architecture and delivery leadership. Role Responsibilities You are an experienced Appian leader who enjoys solving complex business challenges through enterprise automation and low code technology. You bring strong technical credibility, leadership capability and a consulting mindset, enabling you to guide both clients and delivery teams through complex transformation programmes. You lead the design and architecture of enterprise Appian solutions, ensuring they are scalable, secure, maintainable and aligned with Appian best practices. While remaining hands on where needed, you provide technical direction across delivery teams and support solution governance throughout the project lifecycle. You collaborate closely with architects, business analysts, product managers and engineering teams to design solutions that balance business objectives with technical excellence. You confidently facilitate technical discussions, challenge assumptions and help clients make informed technology decisions. You lead Agile delivery teams, supporting sprint planning, technical estimation, solution reviews, demonstrations and continuous improvement. You coach and mentor consultants, helping develop capability while fostering a collaborative, high performing engineering culture. You take ownership of application quality, performance and operational resilience; overseeing deployments, Appian Health Checks, application optimisation and production support activities. Beyond project delivery, you contribute to the growth of Valtech's Appian practice through pre sales support, technical proposals, reusable accelerators, capability development, thought leadership and participation within the wider Appian community. As technology evolves, you remain committed to continuous learning, exploring emerging Appian capabilities, AI powered automation and modern engineering practices that help clients innovate faster. Must have Qualifications Proven experience leading enterprise scale Appian delivery programmes within complex consulting environments. Clear experience architecting Appian applications across Records, Record Types, Relationships, SAIL, Process Models, Sites, Reports and CDTs, with the ability to plan application structure for reuse and scale across multiple applications. Strong understanding of relational databases, SQL, data modelling, stored procedures, triggers and views, with the judgement to decide when logic belongs in the database layer versus the application layer. Experience designing enterprise integration architectures spanning multiple systems and Connected Systems, including evaluating build vs buy decisions for custom plug ins and setting integration standards for delivery teams to follow. Experience planning for scalability across data growth, user load and application extension over time, including proactive monitoring, application performance tuning, and CI/CD pipeline management across environments. Skilled at establishing effective ways of working across blended teams (e.g., client staff, third party vendors and other consultancies), setting collaboration norms, resolving friction between parties, and representing Valtech's delivery approach credibly to external stakeholders. Strong understanding of Appian security implementation across data, interface and user levels, applied consistently across a multi application landscape, and ownership of platform governance and design standards for other developers to follow. Experience owning deployment workflows and CI/CD strategy across a programme, including environment strategy and release governance spanning multiple applications and teams. Experience leading Agile Scrum delivery teams, including Sprint 0 activities, backlog refinement, estimation, sprint demonstrations and technical leadership. Excellent stakeholder management skills with experience working directly with Product Owners, Architects, Engineering Leaders and senior client stakeholders. Proven experience mentoring developers and leading high performing technical teams. Experience contributing to pre sales, solution design, proposals or technical bid responses. A passion for continuous learning, innovation and advancing Appian best practice across delivery teams. Commitment to Reaching All Kinds of People We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we're intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we're creating a more equitable Valtech for all. About Valtech Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity and technology, we drive transformation for leading organisations, including L'Oréal, Mars, Audi, P&G, Volkswagen, Dolby, and more. At Valtech, we don't just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what's next? Join us.
Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. As visionary architects of our AI powered Resolution Platform, AI Success Strategists shape and deliver long term AI success for our customers. This role transcends technical deployment; it is about owning the strategic AI roadmap, maximizing business impact, and building executive partnerships from day one so AI initiatives start strong and scale predictably. Mission You will own end to end delivery of customers' AI roadmaps: translating product capabilities into clear business strategies, defining a long term AI vision, aligning internal and external teams, and driving execution from initial adoption through sustained expansion. Your success is measured by high customer satisfaction, increased automated resolution usage, and improved retention-while orchestrating the right mix of product, services, and partner resources. You will lead structured discovery and success planning engagements that create measurable playbooks and milestones early in the lifecycle. Overarching Objective for the Role Accelerate customers' time to value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through scale. Own customers' multi year AI roadmap and execute cross functional delivery-aligning Product, Services, Sales, and Partners to scale safe, sustainable AI programs. Deliver quantifiable commercial outcomes-protect renewals, grow account expansion, and translate AI adoption into predictable revenue and retention improvements. How You'll Make an Impact Full ownership of AI roadmap delivery: lead the design, planning, and execution of comprehensive AI adoption and expansion roadmaps for key customers, ensuring alignment to their broader business goals and customer success vision. Design authority: serve as the design authority for customers' AI deployments-lead solution design reviews, ensure deployments align with the latest best practices and collaborate with Professional Services on integration and configuration guidance. For complex agent implementations, coordinate troubleshooting and technical escalations with Professional Services, Product and Engineering to resolve blockers quickly. Long term AI vision & business strategy: partner with executive stakeholders to co create and refine a forward looking AI strategy that anticipates market trends and customer needs. Serve as the primary AI thought leader and trusted advisor throughout the engagement lifecycle. Internal and external stakeholder alignment: dedicate effort to internal cross functional collaboration, aligning Product, Professional Services, Sales, Success, and other teams to deliver on the AI roadmap. Serve as the Engagement Lead: coordinate and sequence activities, identify and elevate risks early, and ensure the right technical, product, and services resources are engaged at the appropriate times. Sustain engagement & mutual AI roadmap: maintain recurring outcome driven cadences and mutual AI roadmap that define strategic goals, shared initiatives, measurable success, and a roadmap to maximize value and secure renewal. Channel & adoption strategy: own the channel strategy for AI solution dissemination and adoption, balancing direct customer delivery with channel enablement and partner engagement. Measure and drive impact: utilize data driven insights to track AI adoption, resolution metrics, and gross revenue retention improvements. Continuously refine strategies to optimize outcomes and customer satisfaction. Responsible AI & compliance: confidently advise customers on ethical AI practices, data governance, and compliance considerations - framing use cases within safe, explainable, and policy aligned guardrails. What You'll Need to Succeed Strategic Skills & Expertise Project & program management: proven ability to orchestrate multi phase technology adoption projects, managing diverse teams and timelines with clarity and agility. Product and technical knowledge: product expert who assesses customers' use case automation potential and technical readiness (generative AI, integrations, authentication), helps craft user journeys and translate features into value. Liaise with ProdDev teams to remove blockers for adoption, implementation fixes and provide feedback on (beta) features. Business & strategic acumen: demonstrated skill in aligning AI solutions to customer business challenges, driving revenue growth, and influencing executive decision making. Consultation & communication: strong stakeholder engagement skills-whether customer executives or internal teams to advance AI adoption and sustain strategic partnerships. Analytical & outcome focused: strong analytical capacity to interpret adoption data, develop predictive health scores, forecast retention/expansion, and translate metrics into prioritized action plans. Forward thinking & pragmatic: visionary in embracing AI's potential with a grounded, realistic approach to execution-balancing innovation with practical delivery feasibility. Qualifications Must have a minimum of 10+ years of related experience in Customer Success / Experience, 2+ years of AI related experience. Previous experience in go to customer/GTM roles in enterprise technology / SaaS-either customer success management, professional services/consulting, technical account management, or solutions engineering/pre sales consulting. Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention or growth. Bachelor's degree in Business, Computer Science, Engineering or related field; advanced degrees; certifications in AI strategy or project management preferred. Experience managing AI or software adoption programs with demonstrated impact on business metrics such as retention or satisfaction. Demonstrated experience designing and executing success plans or roadmaps that drive measurable customer outcomes. Great to have AI domain expertise: deep understanding of AI capabilities within Zendesk's platform, not necessarily hands on technical, but sufficient to translate product features into business value and strategic initiatives. About Us The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Equal Opportunity & Diversity Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre employment testing, or otherwise participate in the employee selection process, please contact the People & Places team.
Sep 10, 2026
Full time
Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. As visionary architects of our AI powered Resolution Platform, AI Success Strategists shape and deliver long term AI success for our customers. This role transcends technical deployment; it is about owning the strategic AI roadmap, maximizing business impact, and building executive partnerships from day one so AI initiatives start strong and scale predictably. Mission You will own end to end delivery of customers' AI roadmaps: translating product capabilities into clear business strategies, defining a long term AI vision, aligning internal and external teams, and driving execution from initial adoption through sustained expansion. Your success is measured by high customer satisfaction, increased automated resolution usage, and improved retention-while orchestrating the right mix of product, services, and partner resources. You will lead structured discovery and success planning engagements that create measurable playbooks and milestones early in the lifecycle. Overarching Objective for the Role Accelerate customers' time to value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through scale. Own customers' multi year AI roadmap and execute cross functional delivery-aligning Product, Services, Sales, and Partners to scale safe, sustainable AI programs. Deliver quantifiable commercial outcomes-protect renewals, grow account expansion, and translate AI adoption into predictable revenue and retention improvements. How You'll Make an Impact Full ownership of AI roadmap delivery: lead the design, planning, and execution of comprehensive AI adoption and expansion roadmaps for key customers, ensuring alignment to their broader business goals and customer success vision. Design authority: serve as the design authority for customers' AI deployments-lead solution design reviews, ensure deployments align with the latest best practices and collaborate with Professional Services on integration and configuration guidance. For complex agent implementations, coordinate troubleshooting and technical escalations with Professional Services, Product and Engineering to resolve blockers quickly. Long term AI vision & business strategy: partner with executive stakeholders to co create and refine a forward looking AI strategy that anticipates market trends and customer needs. Serve as the primary AI thought leader and trusted advisor throughout the engagement lifecycle. Internal and external stakeholder alignment: dedicate effort to internal cross functional collaboration, aligning Product, Professional Services, Sales, Success, and other teams to deliver on the AI roadmap. Serve as the Engagement Lead: coordinate and sequence activities, identify and elevate risks early, and ensure the right technical, product, and services resources are engaged at the appropriate times. Sustain engagement & mutual AI roadmap: maintain recurring outcome driven cadences and mutual AI roadmap that define strategic goals, shared initiatives, measurable success, and a roadmap to maximize value and secure renewal. Channel & adoption strategy: own the channel strategy for AI solution dissemination and adoption, balancing direct customer delivery with channel enablement and partner engagement. Measure and drive impact: utilize data driven insights to track AI adoption, resolution metrics, and gross revenue retention improvements. Continuously refine strategies to optimize outcomes and customer satisfaction. Responsible AI & compliance: confidently advise customers on ethical AI practices, data governance, and compliance considerations - framing use cases within safe, explainable, and policy aligned guardrails. What You'll Need to Succeed Strategic Skills & Expertise Project & program management: proven ability to orchestrate multi phase technology adoption projects, managing diverse teams and timelines with clarity and agility. Product and technical knowledge: product expert who assesses customers' use case automation potential and technical readiness (generative AI, integrations, authentication), helps craft user journeys and translate features into value. Liaise with ProdDev teams to remove blockers for adoption, implementation fixes and provide feedback on (beta) features. Business & strategic acumen: demonstrated skill in aligning AI solutions to customer business challenges, driving revenue growth, and influencing executive decision making. Consultation & communication: strong stakeholder engagement skills-whether customer executives or internal teams to advance AI adoption and sustain strategic partnerships. Analytical & outcome focused: strong analytical capacity to interpret adoption data, develop predictive health scores, forecast retention/expansion, and translate metrics into prioritized action plans. Forward thinking & pragmatic: visionary in embracing AI's potential with a grounded, realistic approach to execution-balancing innovation with practical delivery feasibility. Qualifications Must have a minimum of 10+ years of related experience in Customer Success / Experience, 2+ years of AI related experience. Previous experience in go to customer/GTM roles in enterprise technology / SaaS-either customer success management, professional services/consulting, technical account management, or solutions engineering/pre sales consulting. Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention or growth. Bachelor's degree in Business, Computer Science, Engineering or related field; advanced degrees; certifications in AI strategy or project management preferred. Experience managing AI or software adoption programs with demonstrated impact on business metrics such as retention or satisfaction. Demonstrated experience designing and executing success plans or roadmaps that drive measurable customer outcomes. Great to have AI domain expertise: deep understanding of AI capabilities within Zendesk's platform, not necessarily hands on technical, but sufficient to translate product features into business value and strategic initiatives. About Us The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Equal Opportunity & Diversity Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre employment testing, or otherwise participate in the employee selection process, please contact the People & Places team.
Automation Application Developer (RPA) 7-Month contract - Inside IR35 - up to £440 per day London based - hybrid working - 3 days a week onsite Banking sector - must have previous experience Role Overview We are seeking an experienced Automation Application Developer to design, develop and support intelligent business automation solutions across the organisation. The successful candidate will play a key role in the engineering transformation and automation initiatives, delivering scalable solutions using UiPath while also developing supporting applications, integrations and services using C#/.NET and SQL technologies. Working within an Agile delivery environment, you will collaborate with business stakeholders, application teams, infrastructure engineers and architects to identify automation opportunities, streamline operational processes and improve service efficiency across banking functions. This is a hands-on engineering role requiring a strong combination of RPA development, application development, systems integration and production support experience. Key Responsibilities Automation Solution Delivery Analyse business processes and identify opportunities for automation and optimisation. Gather and document functional and technical requirements. Create and maintain Solution Design Documents (SDDs), Technical Design Documents and operational support documentation. Design, develop, test and deploy enterprise-grade automation solutions using UiPath. Develop reusable automation components, frameworks and libraries to accelerate delivery. Ensure solutions adhere to governance, security and operational standards. Application Development & Integration Develop supporting applications, utilities and services using C#/.NET. Build and maintain integrations with internal and external platforms using REST APIs, web services and message-based interfaces. Design and develop SQL-based data processing, reporting and automation capabilities. Work with SQL Server and Oracle databases to support automated workflows and data management requirements. Production Support & Continuous Improvement Support User Acceptance Testing (UAT) and production deployments. Investigate incidents, defects and process failures, performing root cause analysis and implementing permanent fixes. Monitor automation performance and drive continuous improvement initiatives. Participate in knowledge transfer activities and provide support to operational teams. Agile Delivery Work within Agile/Scrum delivery teams. Contribute to sprint planning, estimation, retrospectives and release activities. Leverage DevOps practices and tooling to support automated deployment and testing processes. Collaborate with business and technology stakeholders across multiple workstreams. Required Skills & Experience Technical Skills Strong experience developing Robotic Process Automation (RPA) solutions using UiPath. Hands-on experience with UiPath Orchestrator, deployment and bot management. Solid development experience in C# and .NET technologies. Strong SQL development skills, including query optimisation and database design. Experience with SQL Server and Oracle databases. Experience designing and implementing API integrations. Understanding of software development lifecycle (SDLC) and secure coding practices. Experience using Jira and Agile delivery methodologies. Familiarity with CI/CD and DevOps practices. Functional Experience Experience analysing and documenting business processes. Ability to translate business requirements into scalable technical solutions. Experience producing high-quality technical and solution documentation. Strong troubleshooting and problem-solving skills. Experience supporting production applications and automation platforms. Preferred Experience Exposure to Capital Markets, Operations, Risk, Finance or Regulatory functions. Experience working in enterprise-scale transformation programmes. Knowledge of automation governance, control frameworks and operational risk management. Exposure to cloud-based integration and modern engineering practices. Understanding of infrastructure automation and process orchestration concepts. Personal Attributes Strong stakeholder management and communication skills. Self-motivated with the ability to work independently. Excellent analytical and problem-solving capabilities. Focused on quality, automation and continuous improvement. Comfortable operating within fast-paced Agile environments. Strong team player with a collaborative mindset. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Sep 10, 2026
Full time
Automation Application Developer (RPA) 7-Month contract - Inside IR35 - up to £440 per day London based - hybrid working - 3 days a week onsite Banking sector - must have previous experience Role Overview We are seeking an experienced Automation Application Developer to design, develop and support intelligent business automation solutions across the organisation. The successful candidate will play a key role in the engineering transformation and automation initiatives, delivering scalable solutions using UiPath while also developing supporting applications, integrations and services using C#/.NET and SQL technologies. Working within an Agile delivery environment, you will collaborate with business stakeholders, application teams, infrastructure engineers and architects to identify automation opportunities, streamline operational processes and improve service efficiency across banking functions. This is a hands-on engineering role requiring a strong combination of RPA development, application development, systems integration and production support experience. Key Responsibilities Automation Solution Delivery Analyse business processes and identify opportunities for automation and optimisation. Gather and document functional and technical requirements. Create and maintain Solution Design Documents (SDDs), Technical Design Documents and operational support documentation. Design, develop, test and deploy enterprise-grade automation solutions using UiPath. Develop reusable automation components, frameworks and libraries to accelerate delivery. Ensure solutions adhere to governance, security and operational standards. Application Development & Integration Develop supporting applications, utilities and services using C#/.NET. Build and maintain integrations with internal and external platforms using REST APIs, web services and message-based interfaces. Design and develop SQL-based data processing, reporting and automation capabilities. Work with SQL Server and Oracle databases to support automated workflows and data management requirements. Production Support & Continuous Improvement Support User Acceptance Testing (UAT) and production deployments. Investigate incidents, defects and process failures, performing root cause analysis and implementing permanent fixes. Monitor automation performance and drive continuous improvement initiatives. Participate in knowledge transfer activities and provide support to operational teams. Agile Delivery Work within Agile/Scrum delivery teams. Contribute to sprint planning, estimation, retrospectives and release activities. Leverage DevOps practices and tooling to support automated deployment and testing processes. Collaborate with business and technology stakeholders across multiple workstreams. Required Skills & Experience Technical Skills Strong experience developing Robotic Process Automation (RPA) solutions using UiPath. Hands-on experience with UiPath Orchestrator, deployment and bot management. Solid development experience in C# and .NET technologies. Strong SQL development skills, including query optimisation and database design. Experience with SQL Server and Oracle databases. Experience designing and implementing API integrations. Understanding of software development lifecycle (SDLC) and secure coding practices. Experience using Jira and Agile delivery methodologies. Familiarity with CI/CD and DevOps practices. Functional Experience Experience analysing and documenting business processes. Ability to translate business requirements into scalable technical solutions. Experience producing high-quality technical and solution documentation. Strong troubleshooting and problem-solving skills. Experience supporting production applications and automation platforms. Preferred Experience Exposure to Capital Markets, Operations, Risk, Finance or Regulatory functions. Experience working in enterprise-scale transformation programmes. Knowledge of automation governance, control frameworks and operational risk management. Exposure to cloud-based integration and modern engineering practices. Understanding of infrastructure automation and process orchestration concepts. Personal Attributes Strong stakeholder management and communication skills. Self-motivated with the ability to work independently. Excellent analytical and problem-solving capabilities. Focused on quality, automation and continuous improvement. Comfortable operating within fast-paced Agile environments. Strong team player with a collaborative mindset. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
