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TPP (The Phoenix Partnership)
Technical Systems Administrator
TPP (The Phoenix Partnership) Leeds, Yorkshire
The Role The Technical System Administrators are responsible for the maintenance of the company's internal technical infrastructure. The role involves: • Managing, maintaining and upgrading enterprise server and storage hardware • Providing internal support for office hardware including, PCs, laptops, mobile devices (Windows OS, iOS, MacOS and Android) • Vulnerability management using scanning tools such as Nessus • Remediation / automation of software rollout using Ninite/PDQ • Configuring and monitoring of Anti-virus software & Mobile Device Management • Firewall/Switch management - Configuration, patching and upgrading • Administering Microsoft Active Directory, Exchange Server & Office 365 • Achieving recognised Cyber Security accreditation • Management of video conferencing • Management of enterprise level phone system • Monitoring and managing the availability and scalability of resources, including CPU usage, disk usage and storage systems including network troubleshooting • Continuously improving and keeping up with the IT business needs of the organisation • Configuring/Testing new hardware and software technologies • Actively resolving problems and issues with computer and server systems • International travel to audit data centres, oversee upgrades, verifying network and hardware suitability This position would suit a technically minded individual with a passion for exploring the latest software and hardware technologies. This role offers a fantastic opportunity to work alongside the Technical Operations team with the potential to take on additional responsibilities such as database administration, technical research and development and infrastructure engineering. About TPP TPP is a world-leader in Digital Health. From apps enabling patients to manage their own care to comprehensive hospital solutions, TPP delivers technology that connects everyone involved in healthcare delivery. For over twenty years, we have been applying the most advanced technology to provide a safe and secure environment to deliver care. Our aim is to improve access to healthcare data, making sure it is available whenever and wherever it is needed. We want to help people make the best use of that data, to empower clinicians and citizens, and to create the healthcare systems of the future. TPP has been consistently recognised as an outstanding graduate employer. Since 2017, we have consistently featured in The Job Crowds' "Top Company for Graduates to Work For", and were the overall winners for 2026/2027 in addition to awards for 'Best Salary', 'Benefits', 'Responsibility', 'Management' and 'Career Progression'. We have also been consistently named in the Times Top 100 Graduate Employers list. Salary and Benefits We will give you an excellent starting salary of £45,000 with outstanding annual pay reviews. Your salary will increase rapidly during your time at the company. You will also receive a range of benefits, including: • Fantastic holiday entitlement • Regular social events • Opportunities to travel internationally • Life insurance • BUPA Health, Dental and Travel cover • Pub Fridays • £300 birthday meal allowance To read what it's like to work at TPP and to see our full list of benefits, visit our website. Requirements • Achieved / Predicted 2:1 or above in a degree of any discipline or 1 year working in a 2nd Line IT Support role To apply, please visit our website and send your CV. Successful candidates will usually be contacted within two weeks. Please be aware that applications will be kept on file for up to 12 months.
Oct 20, 2026
Full time
The Role The Technical System Administrators are responsible for the maintenance of the company's internal technical infrastructure. The role involves: • Managing, maintaining and upgrading enterprise server and storage hardware • Providing internal support for office hardware including, PCs, laptops, mobile devices (Windows OS, iOS, MacOS and Android) • Vulnerability management using scanning tools such as Nessus • Remediation / automation of software rollout using Ninite/PDQ • Configuring and monitoring of Anti-virus software & Mobile Device Management • Firewall/Switch management - Configuration, patching and upgrading • Administering Microsoft Active Directory, Exchange Server & Office 365 • Achieving recognised Cyber Security accreditation • Management of video conferencing • Management of enterprise level phone system • Monitoring and managing the availability and scalability of resources, including CPU usage, disk usage and storage systems including network troubleshooting • Continuously improving and keeping up with the IT business needs of the organisation • Configuring/Testing new hardware and software technologies • Actively resolving problems and issues with computer and server systems • International travel to audit data centres, oversee upgrades, verifying network and hardware suitability This position would suit a technically minded individual with a passion for exploring the latest software and hardware technologies. This role offers a fantastic opportunity to work alongside the Technical Operations team with the potential to take on additional responsibilities such as database administration, technical research and development and infrastructure engineering. About TPP TPP is a world-leader in Digital Health. From apps enabling patients to manage their own care to comprehensive hospital solutions, TPP delivers technology that connects everyone involved in healthcare delivery. For over twenty years, we have been applying the most advanced technology to provide a safe and secure environment to deliver care. Our aim is to improve access to healthcare data, making sure it is available whenever and wherever it is needed. We want to help people make the best use of that data, to empower clinicians and citizens, and to create the healthcare systems of the future. TPP has been consistently recognised as an outstanding graduate employer. Since 2017, we have consistently featured in The Job Crowds' "Top Company for Graduates to Work For", and were the overall winners for 2026/2027 in addition to awards for 'Best Salary', 'Benefits', 'Responsibility', 'Management' and 'Career Progression'. We have also been consistently named in the Times Top 100 Graduate Employers list. Salary and Benefits We will give you an excellent starting salary of £45,000 with outstanding annual pay reviews. Your salary will increase rapidly during your time at the company. You will also receive a range of benefits, including: • Fantastic holiday entitlement • Regular social events • Opportunities to travel internationally • Life insurance • BUPA Health, Dental and Travel cover • Pub Fridays • £300 birthday meal allowance To read what it's like to work at TPP and to see our full list of benefits, visit our website. Requirements • Achieved / Predicted 2:1 or above in a degree of any discipline or 1 year working in a 2nd Line IT Support role To apply, please visit our website and send your CV. Successful candidates will usually be contacted within two weeks. Please be aware that applications will be kept on file for up to 12 months.
Zachary Daniels Recruitment
IT Support Engineer
Zachary Daniels Recruitment
IT Support Engineer Location: London Working pattern: Hybrid, three days in the office Salary: 30,000 Contract: Permanent, full-time Zachary Daniels Recruitment is partnering with a well-established consumer-facing business to recruit an IT Support Engineer for its growing internal technology team. This is an excellent opportunity for an enthusiastic and customer-focused support professional who enjoys being hands-on, solving problems and taking ownership of user issues. You will become a key point of contact for colleagues across a busy multi-site organisation, providing day-to-day technical support while gaining exposure to wider technology deployments and infrastructure projects. What you'll be doing: Acting as the first point of contact for IT queries and service requests Logging, prioritising and resolving incidents through the IT service management platform Troubleshooting laptops, desktops, printers, mobile devices and other business hardware Supporting users across Windows, macOS, Android and iOS Managing user accounts, password resets and access permissions Supporting Active Directory and Google Workspace environments Completing onboarding and offboarding activities for employees Carrying out basic network troubleshooting, including Wi-Fi, IP addressing and physical connectivity Supporting the setup and deployment of hardware across different business locations Escalating more complex issues with clear and accurate technical information Creating straightforward user guides and maintaining support documentation Identifying recurring issues and working with the wider IT team to improve service reliability What we're looking for: Previous experience in a service desk, desktop support or IT support position Good knowledge of Windows and macOS environments Experience with Active Directory and Google Workspace would be beneficial Confidence troubleshooting hardware, software, access and connectivity issues A basic understanding of networking, including Wi-Fi, IP addresses and physical connectivity Strong customer service and communication skills A practical, proactive attitude and willingness to take ownership The ability to explain technical issues clearly to non-technical users Experience supporting users across multiple locations would be advantageous A genuine desire to learn and progress within IT operations and infrastructure The business is continuing to develop its internal technology capability, making this a strong opportunity for someone who wants to build on their support experience and gain broader technical exposure. If you're looking for a hands-on IT support role with excellent training, exposure and progression opportunities, apply today. BH37630
Oct 09, 2026
Full time
IT Support Engineer Location: London Working pattern: Hybrid, three days in the office Salary: 30,000 Contract: Permanent, full-time Zachary Daniels Recruitment is partnering with a well-established consumer-facing business to recruit an IT Support Engineer for its growing internal technology team. This is an excellent opportunity for an enthusiastic and customer-focused support professional who enjoys being hands-on, solving problems and taking ownership of user issues. You will become a key point of contact for colleagues across a busy multi-site organisation, providing day-to-day technical support while gaining exposure to wider technology deployments and infrastructure projects. What you'll be doing: Acting as the first point of contact for IT queries and service requests Logging, prioritising and resolving incidents through the IT service management platform Troubleshooting laptops, desktops, printers, mobile devices and other business hardware Supporting users across Windows, macOS, Android and iOS Managing user accounts, password resets and access permissions Supporting Active Directory and Google Workspace environments Completing onboarding and offboarding activities for employees Carrying out basic network troubleshooting, including Wi-Fi, IP addressing and physical connectivity Supporting the setup and deployment of hardware across different business locations Escalating more complex issues with clear and accurate technical information Creating straightforward user guides and maintaining support documentation Identifying recurring issues and working with the wider IT team to improve service reliability What we're looking for: Previous experience in a service desk, desktop support or IT support position Good knowledge of Windows and macOS environments Experience with Active Directory and Google Workspace would be beneficial Confidence troubleshooting hardware, software, access and connectivity issues A basic understanding of networking, including Wi-Fi, IP addresses and physical connectivity Strong customer service and communication skills A practical, proactive attitude and willingness to take ownership The ability to explain technical issues clearly to non-technical users Experience supporting users across multiple locations would be advantageous A genuine desire to learn and progress within IT operations and infrastructure The business is continuing to develop its internal technology capability, making this a strong opportunity for someone who wants to build on their support experience and gain broader technical exposure. If you're looking for a hands-on IT support role with excellent training, exposure and progression opportunities, apply today. BH37630

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