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social sector audit assistant manager
Care Team Leader
Crystal Care Collection Broadstairs, Kent
Are you looking for a new opportunity within the Care Sector? Do you have an NVQ Level 3? We are actively recruiting exceptional, caring individuals who want to join our team at Copperfield Court, Broadstairs, Kent! Oyster Care Homes are focused on making our homes not just luxury places for our residents to live, but also wonderful places for our team members to work. As a Care Team Leader (Deputy Manager) you will lead by example and coach/mentor our care teams on a daily/nightly basis to ensure our residents are well cared for, motivated and stimulated to achieve a fulfilled and enriched life. Key Responsibilities: -To act as the person in charge of the home outside of office hours or in the absence of the General Manager and/or the Care Manager, ensuring that legislation is adhered to and standards are maintained. -To provide the highest level of personal care and attention to residents, following individual care plans carefully and ensuring that all contact is polite, friendly, warm and supportive. To act as a key worker for a named group of residents, ensuring that these responsibilities are carried out in full. -Responsible for; understanding and complying with statutory and legal requirements that are relevant, including; Health & Safety, COSHH, all aspects of the Health & Social Care Act to ensure that all care teams and other staff maintain a safe environment throughout the home. Understand and have an awareness of Infection Control. -Undertake Move-In assessments for potential new residents, as delegated by the General Manager. Discuss findings with the General Manager and / or the Care Manager before agreeing suitability for placement. -To participate in the formulation of individual care plans for each resident. -Responsible for the ordering and administering of medication to residents as prescribed, accurately maintaining appropriate records for both. -To respect and maintain confidentiality of resident's personal information at all times, this includes resident's behaviour and actions and any incidents that may occur in the course of day-to-day care and to ensure that all care teams and other staff understand and respect this. -Undertaking general care assistant duties throughout the home as and when required. - Complete quality audits as delegated by the General or Care Manager. -Complete supervisions and appraisals of staff as delegated by the General Manager or Care Manager. -As part of your role as Deputy Manager you will be required to be on call for the home in the case of an emergency on a rota basis. You will be expected to work on a permanent rolling rota of three consecutive shifts on, followed by three consecutive shifts off with the following shift options: Full Time Days: 08:00-20:00 totalling to an average of 42 hours per week. Hourly Rate of Pay: £17.50 (Days) We will offer FULL Induction Training Programme PAID Breaks FULLY FUNDED Blue Light Card FULLY FUNDED Enhanced DBS Check Refer a Friend BONUS Scheme Uniform Tunic PROVIDED PAY Day Breakfast FREE Meal on Shift Are you a friendly, hard-working individual, with excellent communication skills that enjoys working in a fast-paced environment? Then we'd love to hear from you! Fill out the form below to apply. JBRP1_UKTJ
Dec 10, 2025
Full time
Are you looking for a new opportunity within the Care Sector? Do you have an NVQ Level 3? We are actively recruiting exceptional, caring individuals who want to join our team at Copperfield Court, Broadstairs, Kent! Oyster Care Homes are focused on making our homes not just luxury places for our residents to live, but also wonderful places for our team members to work. As a Care Team Leader (Deputy Manager) you will lead by example and coach/mentor our care teams on a daily/nightly basis to ensure our residents are well cared for, motivated and stimulated to achieve a fulfilled and enriched life. Key Responsibilities: -To act as the person in charge of the home outside of office hours or in the absence of the General Manager and/or the Care Manager, ensuring that legislation is adhered to and standards are maintained. -To provide the highest level of personal care and attention to residents, following individual care plans carefully and ensuring that all contact is polite, friendly, warm and supportive. To act as a key worker for a named group of residents, ensuring that these responsibilities are carried out in full. -Responsible for; understanding and complying with statutory and legal requirements that are relevant, including; Health & Safety, COSHH, all aspects of the Health & Social Care Act to ensure that all care teams and other staff maintain a safe environment throughout the home. Understand and have an awareness of Infection Control. -Undertake Move-In assessments for potential new residents, as delegated by the General Manager. Discuss findings with the General Manager and / or the Care Manager before agreeing suitability for placement. -To participate in the formulation of individual care plans for each resident. -Responsible for the ordering and administering of medication to residents as prescribed, accurately maintaining appropriate records for both. -To respect and maintain confidentiality of resident's personal information at all times, this includes resident's behaviour and actions and any incidents that may occur in the course of day-to-day care and to ensure that all care teams and other staff understand and respect this. -Undertaking general care assistant duties throughout the home as and when required. - Complete quality audits as delegated by the General or Care Manager. -Complete supervisions and appraisals of staff as delegated by the General Manager or Care Manager. -As part of your role as Deputy Manager you will be required to be on call for the home in the case of an emergency on a rota basis. You will be expected to work on a permanent rolling rota of three consecutive shifts on, followed by three consecutive shifts off with the following shift options: Full Time Days: 08:00-20:00 totalling to an average of 42 hours per week. Hourly Rate of Pay: £17.50 (Days) We will offer FULL Induction Training Programme PAID Breaks FULLY FUNDED Blue Light Card FULLY FUNDED Enhanced DBS Check Refer a Friend BONUS Scheme Uniform Tunic PROVIDED PAY Day Breakfast FREE Meal on Shift Are you a friendly, hard-working individual, with excellent communication skills that enjoys working in a fast-paced environment? Then we'd love to hear from you! Fill out the form below to apply. JBRP1_UKTJ
Informed Recruitment
Customer Services Coordinator - Housing, Property Services/Asset Management, Repairs
Informed Recruitment South Bank, Yorkshire
Are you an experienced Customer Service Administrator, Office Manager, Administrator, Member Services Coordinator, Repairs Planner, Assets Officer, or Housing Officer? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background The role would suit someone looking for their first career move following their first job, and/or someone looking for an organisation with a defined career path. Well-trodden paths into this role include: Customer Services / Account Management - A successful track record in Customer Services, looking after customer accounts, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Administrator/Executive Assistant - Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Essential Skills Self-starter with a positive approach with a background in customer services or account management. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. The ability to manage and prioritise multiple tasks concurrently and experience of having worked in a busy environment. The ability to engage with prospective customers in a face-to-face capacity at conferences, seminars, and workshops. Strong MS Office skills. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management. A base understanding of procurement As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in London, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot! Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Dec 10, 2025
Full time
Are you an experienced Customer Service Administrator, Office Manager, Administrator, Member Services Coordinator, Repairs Planner, Assets Officer, or Housing Officer? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background The role would suit someone looking for their first career move following their first job, and/or someone looking for an organisation with a defined career path. Well-trodden paths into this role include: Customer Services / Account Management - A successful track record in Customer Services, looking after customer accounts, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Administrator/Executive Assistant - Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Essential Skills Self-starter with a positive approach with a background in customer services or account management. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. The ability to manage and prioritise multiple tasks concurrently and experience of having worked in a busy environment. The ability to engage with prospective customers in a face-to-face capacity at conferences, seminars, and workshops. Strong MS Office skills. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management. A base understanding of procurement As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in London, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot! Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Team Manager - Children Looked After Team - Slough - Sanctuary Personal
Sanctuary Personnel Ltd Slough, Berkshire
Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Team Manager within the Children Looked After Team to work Full Time based in Slough. The salary for this Team Manager job is up to £63,824 per annum. As a member of Slough Children First's Management Team, lead the team providing appropriate support and challenge to ensure the delivery of high-quality services, accurate and timely case file records and the effective use of resources to statutory and legislative requirements. Make clear decisions around threshold for cases that are part of legal planning meetings, strategy decisions, ensuring at each point risk is evaluated and decisions are recorded on the case file. Carry out regular quality assurance activities including observations, case reviews, team and peer moderated audits that collaboratively involve social work staff to support their professional development, improve the consistency of practice and seek the views of families. Attend Head of Service Performance clinics with a clear narrative for performance in their team and actions to be undertaken to address areas for development. Create, implement and monitor a team plan which links to service and strategic objectives with the overall aim to improve performance. Responsible for the regular and effective appraisal of staff performance through Slough Children First's appraisal process in order to provide clear direction and challenge to prevent drift and delay. Leads team meetings to a high standard, ensuring that service and corporate messages are cascaded to the team in a timely way and supporting effective two-way communications back up to managers from the team. Ensure that all members of the team have the capacity to attend training to support their on-going professional development and enable continuous improvements in practice. Supports the Assistant Team Manager to make effective day-to-day use of all available professional resources, addressing barriers and issues across Slough Children First and with partners where required through the development and maintenance of professional links with partner agencies and the voluntary sector, whilst supporting the links of the Assistant Team Manager. Deputise for the Health of Service, undertake projects and other additional duties, as required. To undertake work outside office hours as necessary. Requirements of this Team Manager job: A social Work Qualification or equivalent. Understanding of relevant legislation. Registered or eligible for registration. Contact: This Team Manager job is advertised by Alex Moon; if you are interested in this position please click above to apply now. Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning 'Best Candidate Care' at the Recruiter Awards as well being a two-time finalist for the same award. Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI). With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.
Dec 10, 2025
Full time
Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Team Manager within the Children Looked After Team to work Full Time based in Slough. The salary for this Team Manager job is up to £63,824 per annum. As a member of Slough Children First's Management Team, lead the team providing appropriate support and challenge to ensure the delivery of high-quality services, accurate and timely case file records and the effective use of resources to statutory and legislative requirements. Make clear decisions around threshold for cases that are part of legal planning meetings, strategy decisions, ensuring at each point risk is evaluated and decisions are recorded on the case file. Carry out regular quality assurance activities including observations, case reviews, team and peer moderated audits that collaboratively involve social work staff to support their professional development, improve the consistency of practice and seek the views of families. Attend Head of Service Performance clinics with a clear narrative for performance in their team and actions to be undertaken to address areas for development. Create, implement and monitor a team plan which links to service and strategic objectives with the overall aim to improve performance. Responsible for the regular and effective appraisal of staff performance through Slough Children First's appraisal process in order to provide clear direction and challenge to prevent drift and delay. Leads team meetings to a high standard, ensuring that service and corporate messages are cascaded to the team in a timely way and supporting effective two-way communications back up to managers from the team. Ensure that all members of the team have the capacity to attend training to support their on-going professional development and enable continuous improvements in practice. Supports the Assistant Team Manager to make effective day-to-day use of all available professional resources, addressing barriers and issues across Slough Children First and with partners where required through the development and maintenance of professional links with partner agencies and the voluntary sector, whilst supporting the links of the Assistant Team Manager. Deputise for the Health of Service, undertake projects and other additional duties, as required. To undertake work outside office hours as necessary. Requirements of this Team Manager job: A social Work Qualification or equivalent. Understanding of relevant legislation. Registered or eligible for registration. Contact: This Team Manager job is advertised by Alex Moon; if you are interested in this position please click above to apply now. Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning 'Best Candidate Care' at the Recruiter Awards as well being a two-time finalist for the same award. Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI). With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.

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