AsAdministration Manager at Evelyn Medical Centre, you will be responsible forthe effective leadership, management, and development of the Administrationteam. You will oversee daily operations, manage workflow, and support staffdevelopment to ensure the smooth and efficient running of the practice. Thisis a dynamic and rewarding leadership role requiring excellent organisationalskills, attention to detail, and a strong commitment to delivering outstandingpatient care. Youwill also play a key role in supporting the management team by promotingEquality, Diversity & Inclusion (ED&I), Safety, Health, Environment& Fire (SHEF), quality improvement, confidentiality, collaborative working,service delivery, and learning and development. You will help ensure thepractice remains fully compliant with CQC regulations. Ifyou are a confident, motivated leader with a passion for operationalexcellence, we welcome your application to make a meaningful impact within ouradministration department. Hours:37 hours per week Main duties of the job Nestled in thebreathtaking Hope Valley within the stunning Peak District, our Practice issurrounded by serene landscapes that promise a scenic journey to work everyday. From our office, youll enjoy the inspiring view of Lose Hilla backdropas uplifting as the care we strive provide. As a long-establishedGeneral Practice, we are dedicated to delivering high-quality family doctorservices to the Hope Valley community. At the heart of our work is a commitmentto fostering strong partnerships with our patients, built on support, respect,and courtesy. Whether its ourpicturesque setting or our patient-centred approach, were proud to make apositive difference in the lives of those we serve. Our aim is to providethe highest quality health care available to all our patients, with a well-trained and highly motivated primary health care team. About us Nestled in thebreathtaking Hope Valley within the stunning Peak District, our Practice issurrounded by serene landscapes that promise a scenic journey to work everyday. From our office, youll enjoy the inspiring view of Lose Hilla backdropas uplifting as the care we strive provide. As a long-establishedGeneral Practice, we are dedicated to delivering high-quality family doctorservices to the Hope Valley community. At the heart of our work is a commitmentto fostering strong partnerships with our patients, built on support, respect,and courtesy. Whether its ourpicturesque setting or our patient-centred approach, were proud to make apositive difference in the lives of those we serve. Our aim is to providethe highest quality health care available to all our patients, with a well-trained and highly motivated primary health care team. Job responsibilities Asthe Administration Manager, you will play a vital leadership role, ensuring the smooth operation of all administrative functions while maintainingefficiency, compliance, and excellent patient experience. Leadership,Line Management & Workflow Oversight Plan, allocate, and manage administrationworkflows to ensure efficiency and effectiveness Provide day-to-day managerial and supervisory support to the administrationteam Lead staff appraisals, development planning, and mentorship for trainees andstudents Line manage the administration team to promote a positive, productive workingenvironment Compile administration rotas up to six weeks in advance, taking account ofleave and arranging cover as required Administration& Operational Duties Oversee theday-to-day workload of the administration team Monitor the practice waiting roomenvironment Manage and monitor practice social media accounts Oversee and maintain the practice website Act as the main point of contact for, and attend, Patient Participation Group(PPG) meetings Manage the appointment system, including processing requests and monitoringschedules Handle patientcommunications via telephone, email, and face-to-face contact Signpostpatients appropriately to relevant services Coordinate communication with patients, staff,and external agencies Maintain accurate healthcare records, including data entry, scanning, andclinical coding Process new and temporary patient registrations Support general administrative tasks, including email management anddocumentation Provideoperational support to clinical staff as required Ensure a well-organised, efficient, andprofessional working environment Support the Dispensary with repeat prescription processes Act as a central point of contact forexternal organisations (e.g. police, solicitors, DVLA) Monitor and promote the Friends and FamilyTest Act as the practice Fire Marshal, ensuring evacuation lists and visitor logsare maintained Provide initial guidance to patientswishing to raise verbal complaints and ensure staff are fully familiar with thecomplaints procedure Compliance& Protocol Management Supportdelivery of enhanced services and other contractual service requirements Identify training needs and deliver team training as required Develop, implement, and embed efficient administrative processes in line withlegislation Review and update all administration and reception policies and procedures Manage all practice deliveries, ensuring compliance with cold chainrequirements where applicable MeetingsManagement: Coordinate and act as secretary for thePatient Participation Group meetings Coordinate and chair administration teammeetings within the practice Arrange and undertake monthly 1-2-1 meetingswith each administration team member Attend weekly management meetings within thepractice Attend the practice weekly business meetingsand communicate any relevant information to the administration team Person Specification Other requirements Flexibility to work outside of core office hours Maintain confidentiality at all times Evidence of continuing professional development Qualifications GCSE English (C or above) and at least three others Educated to A-level/equivalent or higher, with relevant experience Management Qualification AMSPAR qualification (L3 in Medical Administration) NVQ Level 2 in Health and Social Care Experience Experience of working with the general public Experience of administrative duties Experience of leading/managing a team Experience of working in a healthcare setting Experience of successfully developing and implementing projects Experience of providing appraisal writing and staff development Experience of health and safety requirements and needs within a small business Experience of chairing meetings, and producing agendas and minutes Knowledge & Skills Excellent communication skills (written and oral) Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (planning and organising) Ability to manage and develop staff (rotas, appraisals etc) Good interpersonal skills Problem solving and analytical skills Ability to follow policy and procedure Ability to get along with people from all backgrounds and communities, respecting lifestyles and diversity Problem solver with the ability to process information accurately and effectively, interpreting data as required Strategic thinker with a solutions-focused approach Good organisational skills Ability to effectively utilise resources Punctual and committed to supporting the team effort High levels of integrity and loyalty Ability to network and build relationships Flexible, cooperative and motivated Confident, assertive and resilient Ability to drive and deliver change effectively Ability to use initiative and judgement Ability to motivate teams, enhance morale and maintain a positive working environment, including team-building sessions Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Feb 03, 2026
Full time
AsAdministration Manager at Evelyn Medical Centre, you will be responsible forthe effective leadership, management, and development of the Administrationteam. You will oversee daily operations, manage workflow, and support staffdevelopment to ensure the smooth and efficient running of the practice. Thisis a dynamic and rewarding leadership role requiring excellent organisationalskills, attention to detail, and a strong commitment to delivering outstandingpatient care. Youwill also play a key role in supporting the management team by promotingEquality, Diversity & Inclusion (ED&I), Safety, Health, Environment& Fire (SHEF), quality improvement, confidentiality, collaborative working,service delivery, and learning and development. You will help ensure thepractice remains fully compliant with CQC regulations. Ifyou are a confident, motivated leader with a passion for operationalexcellence, we welcome your application to make a meaningful impact within ouradministration department. Hours:37 hours per week Main duties of the job Nestled in thebreathtaking Hope Valley within the stunning Peak District, our Practice issurrounded by serene landscapes that promise a scenic journey to work everyday. From our office, youll enjoy the inspiring view of Lose Hilla backdropas uplifting as the care we strive provide. As a long-establishedGeneral Practice, we are dedicated to delivering high-quality family doctorservices to the Hope Valley community. At the heart of our work is a commitmentto fostering strong partnerships with our patients, built on support, respect,and courtesy. Whether its ourpicturesque setting or our patient-centred approach, were proud to make apositive difference in the lives of those we serve. Our aim is to providethe highest quality health care available to all our patients, with a well-trained and highly motivated primary health care team. About us Nestled in thebreathtaking Hope Valley within the stunning Peak District, our Practice issurrounded by serene landscapes that promise a scenic journey to work everyday. From our office, youll enjoy the inspiring view of Lose Hilla backdropas uplifting as the care we strive provide. As a long-establishedGeneral Practice, we are dedicated to delivering high-quality family doctorservices to the Hope Valley community. At the heart of our work is a commitmentto fostering strong partnerships with our patients, built on support, respect,and courtesy. Whether its ourpicturesque setting or our patient-centred approach, were proud to make apositive difference in the lives of those we serve. Our aim is to providethe highest quality health care available to all our patients, with a well-trained and highly motivated primary health care team. Job responsibilities Asthe Administration Manager, you will play a vital leadership role, ensuring the smooth operation of all administrative functions while maintainingefficiency, compliance, and excellent patient experience. Leadership,Line Management & Workflow Oversight Plan, allocate, and manage administrationworkflows to ensure efficiency and effectiveness Provide day-to-day managerial and supervisory support to the administrationteam Lead staff appraisals, development planning, and mentorship for trainees andstudents Line manage the administration team to promote a positive, productive workingenvironment Compile administration rotas up to six weeks in advance, taking account ofleave and arranging cover as required Administration& Operational Duties Oversee theday-to-day workload of the administration team Monitor the practice waiting roomenvironment Manage and monitor practice social media accounts Oversee and maintain the practice website Act as the main point of contact for, and attend, Patient Participation Group(PPG) meetings Manage the appointment system, including processing requests and monitoringschedules Handle patientcommunications via telephone, email, and face-to-face contact Signpostpatients appropriately to relevant services Coordinate communication with patients, staff,and external agencies Maintain accurate healthcare records, including data entry, scanning, andclinical coding Process new and temporary patient registrations Support general administrative tasks, including email management anddocumentation Provideoperational support to clinical staff as required Ensure a well-organised, efficient, andprofessional working environment Support the Dispensary with repeat prescription processes Act as a central point of contact forexternal organisations (e.g. police, solicitors, DVLA) Monitor and promote the Friends and FamilyTest Act as the practice Fire Marshal, ensuring evacuation lists and visitor logsare maintained Provide initial guidance to patientswishing to raise verbal complaints and ensure staff are fully familiar with thecomplaints procedure Compliance& Protocol Management Supportdelivery of enhanced services and other contractual service requirements Identify training needs and deliver team training as required Develop, implement, and embed efficient administrative processes in line withlegislation Review and update all administration and reception policies and procedures Manage all practice deliveries, ensuring compliance with cold chainrequirements where applicable MeetingsManagement: Coordinate and act as secretary for thePatient Participation Group meetings Coordinate and chair administration teammeetings within the practice Arrange and undertake monthly 1-2-1 meetingswith each administration team member Attend weekly management meetings within thepractice Attend the practice weekly business meetingsand communicate any relevant information to the administration team Person Specification Other requirements Flexibility to work outside of core office hours Maintain confidentiality at all times Evidence of continuing professional development Qualifications GCSE English (C or above) and at least three others Educated to A-level/equivalent or higher, with relevant experience Management Qualification AMSPAR qualification (L3 in Medical Administration) NVQ Level 2 in Health and Social Care Experience Experience of working with the general public Experience of administrative duties Experience of leading/managing a team Experience of working in a healthcare setting Experience of successfully developing and implementing projects Experience of providing appraisal writing and staff development Experience of health and safety requirements and needs within a small business Experience of chairing meetings, and producing agendas and minutes Knowledge & Skills Excellent communication skills (written and oral) Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (planning and organising) Ability to manage and develop staff (rotas, appraisals etc) Good interpersonal skills Problem solving and analytical skills Ability to follow policy and procedure Ability to get along with people from all backgrounds and communities, respecting lifestyles and diversity Problem solver with the ability to process information accurately and effectively, interpreting data as required Strategic thinker with a solutions-focused approach Good organisational skills Ability to effectively utilise resources Punctual and committed to supporting the team effort High levels of integrity and loyalty Ability to network and build relationships Flexible, cooperative and motivated Confident, assertive and resilient Ability to drive and deliver change effectively Ability to use initiative and judgement Ability to motivate teams, enhance morale and maintain a positive working environment, including team-building sessions Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
About us Food waste is a $1 trillion problem - costing the world over 1% of global GDP. We're dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology. Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through the internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 30 countries around the world supported by our offices in London, Dubai, Shanghai, Singapore, Romania and North America. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others. Winnow's clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations. As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has been received tremendous enthusiasm from our clients and the industry. You can read more about it on our website and this article in Forbes. We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission: Equal parts head and heart. We're both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term. Bravely honest. With each other, that means we're a transparent organisation where a healthy, respectful debate is encouraged. With our customers, we challenge them if we don't think they're achieving their goals, whether they be environmental or financial. People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We're breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience. Bound by food. We're a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food. Hungry and humble. Our product is revolutionary, our people are impressive, and we're hungry for change. But, we're just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey. People and Planet Positive. We're caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we're also committed to actively reducing our own footprint while doing so. We're leaving the planet and its people better off than we found them This is an opportunity to join a purpose driven organisation and help us propel our growth at what is truly the most exciting and dynamic points in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it. About the team The Operations team are responsible for the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites. The goal - successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale. The team manage the processes, systems and controls which enable our business to successfully scale and grow. The team continually review these processes to provide innovative enhancements to achieve operational excellence, which in turn enable the company to meet its strategic objectives. Our Operations team consist of over 27 colleagues who are based in London, Dubai, Singapore, Shanghai and the US. We are looking for a motivated and entrepreneurial bi-lingual individual (fluency in Spanish as well as English is a must) with a can-do attitude to join our European Operations team. You will be playing an instrumental role in managing and growing an exciting and significant key account. The role will involve regular European travel. Key objectives of role: The full scope of your role will be discussed in detail at interview, however typical tasks might include: Build strong relationships with clients ensuring they are bought in to making Winnow system successful Understand clients' current situation and needs to tailor the best solutions for them Ensure smooth end-to-end implementation process with client, train multi-disciplined teams to use Winnow in person and remotely Take consultative approach to keep clients engaged in utilizing Winnow system to manage their food waste reduction Proactively analyse client reports and troubleshoot with the client where needed Manage KPIs jointly with the client and Winnow's senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary Collaborate closely with internal teams in different regions Take initiatives to improve internal process and procedure (in line with Winnow Int'l) Support our front line tech and customer support team with clients' enquiries where required Education and experience: You are likely to be least degree educated You will have gained work experience ideally within a multi-national organisation in a Client Success / Delivery or Project Management / Account Management / Consultancy capacity You have an intermediate level of Excel and working knowledge of Work and Powerpoint Personal Attributes: You will have excellent verbal and written communication skills in Spanish in addition to English You share our belief that collaboration is critical to achieving our mission. You can demonstrate how you have thrived working effectively in partnership with others You have proven experience in challenging and questioning the status quo. You enjoy suggesting creative and innovative solutions to improve the way things get done You are results driven and can demonstrate how you have delivered value added solutions which are intuitive and easy to use You are passionate about your career. You proactively stay abreast of developments in your own field of study whilst being driven and committed to helping the organisation achieve its mission You have proven experience of knowing what it takes to provide consistently first-class customer service to customers, remaining calm and measured even when dealing with the most demanding of individuals You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to ensure you get things right the first time You are able to organise self, including effective project management and scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines You are willing to roll up your sleeves and get work done, taking the initiative to help your team members. You have a growth mentality and a willingness to learn. Competitive base salary Customer Success bonus scheme Company stock options package Pension scheme Eye care vouchers and eye care allowance Life insurance Company part-funded health insurance 2 Wellness hours per month, plus a £20 monthly wellness allowance Employee Assistance Programme - 24/7 helpline for your wellbeing Early finish Friday - log off from 3pm if you have finished all your work by then 25 days of paid vacation time (plus the option to buy a further 5 days annual leave) in addition to national holidays You will love what you do - waking up every day solving one of the biggest social problems of our generation Committed team members with broad experience who share a common passion to build a world class business
Feb 03, 2026
Full time
About us Food waste is a $1 trillion problem - costing the world over 1% of global GDP. We're dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology. Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through the internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 30 countries around the world supported by our offices in London, Dubai, Shanghai, Singapore, Romania and North America. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others. Winnow's clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations. As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has been received tremendous enthusiasm from our clients and the industry. You can read more about it on our website and this article in Forbes. We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission: Equal parts head and heart. We're both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term. Bravely honest. With each other, that means we're a transparent organisation where a healthy, respectful debate is encouraged. With our customers, we challenge them if we don't think they're achieving their goals, whether they be environmental or financial. People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We're breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience. Bound by food. We're a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food. Hungry and humble. Our product is revolutionary, our people are impressive, and we're hungry for change. But, we're just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey. People and Planet Positive. We're caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we're also committed to actively reducing our own footprint while doing so. We're leaving the planet and its people better off than we found them This is an opportunity to join a purpose driven organisation and help us propel our growth at what is truly the most exciting and dynamic points in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it. About the team The Operations team are responsible for the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites. The goal - successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale. The team manage the processes, systems and controls which enable our business to successfully scale and grow. The team continually review these processes to provide innovative enhancements to achieve operational excellence, which in turn enable the company to meet its strategic objectives. Our Operations team consist of over 27 colleagues who are based in London, Dubai, Singapore, Shanghai and the US. We are looking for a motivated and entrepreneurial bi-lingual individual (fluency in Spanish as well as English is a must) with a can-do attitude to join our European Operations team. You will be playing an instrumental role in managing and growing an exciting and significant key account. The role will involve regular European travel. Key objectives of role: The full scope of your role will be discussed in detail at interview, however typical tasks might include: Build strong relationships with clients ensuring they are bought in to making Winnow system successful Understand clients' current situation and needs to tailor the best solutions for them Ensure smooth end-to-end implementation process with client, train multi-disciplined teams to use Winnow in person and remotely Take consultative approach to keep clients engaged in utilizing Winnow system to manage their food waste reduction Proactively analyse client reports and troubleshoot with the client where needed Manage KPIs jointly with the client and Winnow's senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary Collaborate closely with internal teams in different regions Take initiatives to improve internal process and procedure (in line with Winnow Int'l) Support our front line tech and customer support team with clients' enquiries where required Education and experience: You are likely to be least degree educated You will have gained work experience ideally within a multi-national organisation in a Client Success / Delivery or Project Management / Account Management / Consultancy capacity You have an intermediate level of Excel and working knowledge of Work and Powerpoint Personal Attributes: You will have excellent verbal and written communication skills in Spanish in addition to English You share our belief that collaboration is critical to achieving our mission. You can demonstrate how you have thrived working effectively in partnership with others You have proven experience in challenging and questioning the status quo. You enjoy suggesting creative and innovative solutions to improve the way things get done You are results driven and can demonstrate how you have delivered value added solutions which are intuitive and easy to use You are passionate about your career. You proactively stay abreast of developments in your own field of study whilst being driven and committed to helping the organisation achieve its mission You have proven experience of knowing what it takes to provide consistently first-class customer service to customers, remaining calm and measured even when dealing with the most demanding of individuals You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to ensure you get things right the first time You are able to organise self, including effective project management and scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines You are willing to roll up your sleeves and get work done, taking the initiative to help your team members. You have a growth mentality and a willingness to learn. Competitive base salary Customer Success bonus scheme Company stock options package Pension scheme Eye care vouchers and eye care allowance Life insurance Company part-funded health insurance 2 Wellness hours per month, plus a £20 monthly wellness allowance Employee Assistance Programme - 24/7 helpline for your wellbeing Early finish Friday - log off from 3pm if you have finished all your work by then 25 days of paid vacation time (plus the option to buy a further 5 days annual leave) in addition to national holidays You will love what you do - waking up every day solving one of the biggest social problems of our generation Committed team members with broad experience who share a common passion to build a world class business
About this role Recruitment Consultant - Construction/Civils Manchester Search Recruitment Group, one of the UK's leading specialist recruitment agencies, is looking to for an experienced Senior Recruitment Consultant to join our well-established Construction team in Manchester. Construction is one of Search's founding sectors since our launch in 1987. Following sustained growth over the last 12 months, we're now looking to grow the team and are keen to speak with recruiters who want to build, bill and progress within a high-performing, private-equity backed business. This role will suit an experienced 360 Recruitment Consultant, ideally from a construction or civils background, who enjoys winning new business, developing long-term client relationships and delivering consistently on temporary vacancies across the North West market. Why join Search? You'll join a business that genuinely invests in its people, with award-winning training delivered by experienced recruiters and clear, proven progression routes. The Construction team is led by a manager with over 15 years industry experience, and our UK Director of Construction started as an Associate Consultant progressing to lead the division within eight years. What can we offer you? - Competitive base salary & uncapped commission - Car allowance on top of base salary - 0% threshold for your first 6 months - earn up to 35% commission from day one - Award-winning training and 1:1 coaching to fast-track your development - Regular incentives including team nights out, rewards and European trips for top performers - Annual company awards aligned with Employee Appreciation Day. - Lively, supportive team culture with monthly socials and early finishes. - Access to the Tusker car benefit scheme - Wellness and lifestyle benefits through Perkbox - Enhanced maternity and paternity packages Who we are looking for: - Proven experience in a 360 recruitment consultant role - Construction recruitment experience is desirable but not essential - Demonstrated success of hitting targets and winning new business - Driven, proactive, and confident managing your own desk. What will you be doing? - Generating new business through B2B balls, meetings and networking - Negotiating fees and delivering commercial value to clients - Managing and growing client accounts to become a trusted recruitment partner - Writing job adverts and using social media to attract talent - Sourcing candidates through job boards, referrals, and your network - Leading interviews and managing the full 360 recruitment process - Building long-term relationships with both clients and candidates To find out more about this opportunity, click apply today or contact Isabel Stone to find out more information. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Feb 03, 2026
Full time
About this role Recruitment Consultant - Construction/Civils Manchester Search Recruitment Group, one of the UK's leading specialist recruitment agencies, is looking to for an experienced Senior Recruitment Consultant to join our well-established Construction team in Manchester. Construction is one of Search's founding sectors since our launch in 1987. Following sustained growth over the last 12 months, we're now looking to grow the team and are keen to speak with recruiters who want to build, bill and progress within a high-performing, private-equity backed business. This role will suit an experienced 360 Recruitment Consultant, ideally from a construction or civils background, who enjoys winning new business, developing long-term client relationships and delivering consistently on temporary vacancies across the North West market. Why join Search? You'll join a business that genuinely invests in its people, with award-winning training delivered by experienced recruiters and clear, proven progression routes. The Construction team is led by a manager with over 15 years industry experience, and our UK Director of Construction started as an Associate Consultant progressing to lead the division within eight years. What can we offer you? - Competitive base salary & uncapped commission - Car allowance on top of base salary - 0% threshold for your first 6 months - earn up to 35% commission from day one - Award-winning training and 1:1 coaching to fast-track your development - Regular incentives including team nights out, rewards and European trips for top performers - Annual company awards aligned with Employee Appreciation Day. - Lively, supportive team culture with monthly socials and early finishes. - Access to the Tusker car benefit scheme - Wellness and lifestyle benefits through Perkbox - Enhanced maternity and paternity packages Who we are looking for: - Proven experience in a 360 recruitment consultant role - Construction recruitment experience is desirable but not essential - Demonstrated success of hitting targets and winning new business - Driven, proactive, and confident managing your own desk. What will you be doing? - Generating new business through B2B balls, meetings and networking - Negotiating fees and delivering commercial value to clients - Managing and growing client accounts to become a trusted recruitment partner - Writing job adverts and using social media to attract talent - Sourcing candidates through job boards, referrals, and your network - Leading interviews and managing the full 360 recruitment process - Building long-term relationships with both clients and candidates To find out more about this opportunity, click apply today or contact Isabel Stone to find out more information. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Position: Packaging Project Manager / Packaging Planner Location: Working from home with visits to the client office in Pimlico, London. Hours: 8.30 - 5.30pm (1hr lunch, unpaid) Salary: Depending On Experience Purpose of the role: Manage the on-time delivery of Own Brand packaging artworks to suppliers, in line with product launch critical path. Establish and maintain positive, friendly client relationships whilst working closely with production sites to ensure information transfer and job delivery are seamless parts of the customer experience. Ensure that all work delivered meets client expectations. Main Responsibilities of a Packaging Project Manager: Client Experience Build and sustain strong relationships with Category, Buying Operations, Quality, and Technical teams, acting as an extension of the client's team. Develop trust through proactiveness, technical support, and approachable, solution-focused communication. Manage client expectations with regular updates. Adopt a "can do" attitude and consistently strive to exceed expectations. Maintain commercial awareness and act as Brand Guardian for copy, imagery, and colours. Range and Information Management Take ownership of artwork projects within your category, including high-profile projects and brand redesigns. Liaise with internal teams, photo studios, and suppliers to acquire photography, illustrations, and approved copy. Coordinate artwork approvals and maintain Style Guides and Master Artwork Guidelines. Review and approve packaging artworks, manage colour standards, wet proofs, and store audits. Ensure accurate filing, future season planning, and lessons learned reviews. Strive for quality, efficiency, and cost/time reduction in all processes. Skills, Experience, and Performance Work well under pressure with strong organisational skills and attention to detail. Demonstrate excellent verbal and written communication. Be flexible, proactive, and a team player with a professional appearance and trustworthy attitude. Maintain PC literacy (Google Suite, Microsoft Office, Adobe Acrobat) and knowledge of print, repro, design, retail, brand, and packaging. Deliver projects on time and escalate issues promptly. Contribute to Social, Quality, and Environmental Objectives, and uphold company policies and professional standards. If you are interested in this role, please apply today, for more information, please call Olivia on (phone number removed)
Feb 03, 2026
Full time
Position: Packaging Project Manager / Packaging Planner Location: Working from home with visits to the client office in Pimlico, London. Hours: 8.30 - 5.30pm (1hr lunch, unpaid) Salary: Depending On Experience Purpose of the role: Manage the on-time delivery of Own Brand packaging artworks to suppliers, in line with product launch critical path. Establish and maintain positive, friendly client relationships whilst working closely with production sites to ensure information transfer and job delivery are seamless parts of the customer experience. Ensure that all work delivered meets client expectations. Main Responsibilities of a Packaging Project Manager: Client Experience Build and sustain strong relationships with Category, Buying Operations, Quality, and Technical teams, acting as an extension of the client's team. Develop trust through proactiveness, technical support, and approachable, solution-focused communication. Manage client expectations with regular updates. Adopt a "can do" attitude and consistently strive to exceed expectations. Maintain commercial awareness and act as Brand Guardian for copy, imagery, and colours. Range and Information Management Take ownership of artwork projects within your category, including high-profile projects and brand redesigns. Liaise with internal teams, photo studios, and suppliers to acquire photography, illustrations, and approved copy. Coordinate artwork approvals and maintain Style Guides and Master Artwork Guidelines. Review and approve packaging artworks, manage colour standards, wet proofs, and store audits. Ensure accurate filing, future season planning, and lessons learned reviews. Strive for quality, efficiency, and cost/time reduction in all processes. Skills, Experience, and Performance Work well under pressure with strong organisational skills and attention to detail. Demonstrate excellent verbal and written communication. Be flexible, proactive, and a team player with a professional appearance and trustworthy attitude. Maintain PC literacy (Google Suite, Microsoft Office, Adobe Acrobat) and knowledge of print, repro, design, retail, brand, and packaging. Deliver projects on time and escalate issues promptly. Contribute to Social, Quality, and Environmental Objectives, and uphold company policies and professional standards. If you are interested in this role, please apply today, for more information, please call Olivia on (phone number removed)
Product Photographer £28,000-£32,000 + Benefits Chenies, Rickmansworth The Role Do you know how to light, style and shoot products so they look their absolute best online? Can you turn everyday objects into scroll-stopping images that drive clicks, bids and sales? If so, this could be the perfect next step for you. As our Product Photographer , you ll create clean, accurate and eye-catching images for daily listings, auctions and online campaigns. Most of your time will be spent on e-commerce photography in our studio, with occasional videography for special projects and events. You ll handle everything from prepping items to editing and uploading. One day you might be steaming costumes or dressing mannequins. The next, you could be filming a product trailer or supporting a live stream. It s hands-on, varied and creative. You ll see your work go live every day. If you re ready to step into a hands-on role where your work is seen worldwide, apply today and show us what you can create. Key Responsibilities: Photography and editing Photograph, edit and upload images for daily listings, live auction, online auction and other requests as required. Prepare items to be photographed, including cleaning, repairs, locating items and dressing mannequins and steaming costumes. Ensure correct lighting is used for photographing items, including white/grey balance to show the accurate colours of items. Upload images to REX with appropriate tags and metadata Videography and editing Videography and editing for product videos, auctions, interviews, trailers and social content. Assist in live stream production and other video content as required. Item care Maintain correct item locations and stock integrity. Ensure all items are handled with care and treat fragile and high value items with thought and precision. Identify items to be repaired, as required. Special Projects and Events Comfortable following or creating a brief for any filming and shooting project and complete in the required timeframe. Assisting with social media and other marketing activities as required. Be competent in shooting in alternative environments in addition to our studio surroundings. Department Responsibilities Organising and maintaining photography equipment. Maintain databases, filing and systems as directed Demonstrate understanding of the day to day running of the department, prioritisation of projects and managing to deadlines, and managing stakeholders. Team player Collaborate with peers and colleagues on projects across UK and LA offices as well as 3rd party partners. Demonstrate creative thinking, long term planning and be able to multitask on a variety of projects. Demonstrate discretion and high level of professional interactions with clients, partners and colleagues Engage with and contribute in team meetings. The Company Founded in 1998, Propstore has grown from one film fan s passion into a global leader in movie and music memorabilia. With offices in London and Los Angeles, our team of over 70 experts works to uncover, preserve and auction screen-used props and costumes. Today, we re proud to be the most trusted name in the industry, connecting collectors with iconic pieces of film history. The Benefits Salary £28,000 £32,000 Work with a globally recognised brand Access to fascinating and one-of-a-kind items Supportive team and clear development opportunities Varied projects that keep every week interesting Modern studio equipment and tools The Person Competent use of all Propstore equipment, processes and systems as relate to photography and videography. Able to work both independently and collaboratively with manager and other colleagues. Be a supporting influence on other team members. Fully trained in DSLR photography and videography, we use Canon Proficient in Adobe suite systems including photoshop and Premier Pro Proficiency in Microsoft and G-Suite products Have knowledge of using flash photography systems, we use Elinchrom lights Physical capability to lift up to 16 Kgs and engage in physical tasks throughout the workday
Feb 03, 2026
Full time
Product Photographer £28,000-£32,000 + Benefits Chenies, Rickmansworth The Role Do you know how to light, style and shoot products so they look their absolute best online? Can you turn everyday objects into scroll-stopping images that drive clicks, bids and sales? If so, this could be the perfect next step for you. As our Product Photographer , you ll create clean, accurate and eye-catching images for daily listings, auctions and online campaigns. Most of your time will be spent on e-commerce photography in our studio, with occasional videography for special projects and events. You ll handle everything from prepping items to editing and uploading. One day you might be steaming costumes or dressing mannequins. The next, you could be filming a product trailer or supporting a live stream. It s hands-on, varied and creative. You ll see your work go live every day. If you re ready to step into a hands-on role where your work is seen worldwide, apply today and show us what you can create. Key Responsibilities: Photography and editing Photograph, edit and upload images for daily listings, live auction, online auction and other requests as required. Prepare items to be photographed, including cleaning, repairs, locating items and dressing mannequins and steaming costumes. Ensure correct lighting is used for photographing items, including white/grey balance to show the accurate colours of items. Upload images to REX with appropriate tags and metadata Videography and editing Videography and editing for product videos, auctions, interviews, trailers and social content. Assist in live stream production and other video content as required. Item care Maintain correct item locations and stock integrity. Ensure all items are handled with care and treat fragile and high value items with thought and precision. Identify items to be repaired, as required. Special Projects and Events Comfortable following or creating a brief for any filming and shooting project and complete in the required timeframe. Assisting with social media and other marketing activities as required. Be competent in shooting in alternative environments in addition to our studio surroundings. Department Responsibilities Organising and maintaining photography equipment. Maintain databases, filing and systems as directed Demonstrate understanding of the day to day running of the department, prioritisation of projects and managing to deadlines, and managing stakeholders. Team player Collaborate with peers and colleagues on projects across UK and LA offices as well as 3rd party partners. Demonstrate creative thinking, long term planning and be able to multitask on a variety of projects. Demonstrate discretion and high level of professional interactions with clients, partners and colleagues Engage with and contribute in team meetings. The Company Founded in 1998, Propstore has grown from one film fan s passion into a global leader in movie and music memorabilia. With offices in London and Los Angeles, our team of over 70 experts works to uncover, preserve and auction screen-used props and costumes. Today, we re proud to be the most trusted name in the industry, connecting collectors with iconic pieces of film history. The Benefits Salary £28,000 £32,000 Work with a globally recognised brand Access to fascinating and one-of-a-kind items Supportive team and clear development opportunities Varied projects that keep every week interesting Modern studio equipment and tools The Person Competent use of all Propstore equipment, processes and systems as relate to photography and videography. Able to work both independently and collaboratively with manager and other colleagues. Be a supporting influence on other team members. Fully trained in DSLR photography and videography, we use Canon Proficient in Adobe suite systems including photoshop and Premier Pro Proficiency in Microsoft and G-Suite products Have knowledge of using flash photography systems, we use Elinchrom lights Physical capability to lift up to 16 Kgs and engage in physical tasks throughout the workday
Infinity Recruitment is delighted to be supporting our locally based Peterborough client in the search for a talented, creative hands-on Marketing Manager to join their established and growing business. This is a fantastic opportunity for a proactive, creative individual looking to take ownership of marketing activities and lead a small, dynamic team. Fully officed based position working Monday to Friday 8.45 - 5.15. About the Role As Marketing Manager, you ll play a pivotal role in shaping and executing both digital and traditional marketing strategies. This is a fully office-based position, offering variety, creativity, and leadership responsibilities within a supportive environment. Key Responsibilities: Develop and implement effective marketing strategies and campaigns Manage and monitor multi-channel campaigns (traditional and digital) Create engaging content across social media, newsletters, and PR Drive lead generation initiatives and oversee PPC activity Analyse performance and ROI of campaigns Conduct competitor and market analysis Lead and mentor a small team, delivering 1-2-1s, appraisals, and ongoing support Collaborate with external agencies where required Skills & Experience: To be successful in this role, you will have: Proven experience in both digital and traditional marketing Strong copywriting and social media management skills A creative mindset with excellent communication skills Team leadership and workflow management experience Hands-on experience with PPC and content strategy Experience of B2C and B2B environments Working within a FCA regulated environment would be desirable What s On Offer: Competitive salary up to £45,000 depending on experience 31 days holiday (increasing with service to 38 days incl. Bank Holidays) On-site parking Employee rewards schemes Cash benefits linked to life cover Ongoing learning and development opportunities Ready to Apply? If you're ready for a new challenge in a varied and rewarding marketing role, apply today applications are reviewed as received. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.
Feb 03, 2026
Full time
Infinity Recruitment is delighted to be supporting our locally based Peterborough client in the search for a talented, creative hands-on Marketing Manager to join their established and growing business. This is a fantastic opportunity for a proactive, creative individual looking to take ownership of marketing activities and lead a small, dynamic team. Fully officed based position working Monday to Friday 8.45 - 5.15. About the Role As Marketing Manager, you ll play a pivotal role in shaping and executing both digital and traditional marketing strategies. This is a fully office-based position, offering variety, creativity, and leadership responsibilities within a supportive environment. Key Responsibilities: Develop and implement effective marketing strategies and campaigns Manage and monitor multi-channel campaigns (traditional and digital) Create engaging content across social media, newsletters, and PR Drive lead generation initiatives and oversee PPC activity Analyse performance and ROI of campaigns Conduct competitor and market analysis Lead and mentor a small team, delivering 1-2-1s, appraisals, and ongoing support Collaborate with external agencies where required Skills & Experience: To be successful in this role, you will have: Proven experience in both digital and traditional marketing Strong copywriting and social media management skills A creative mindset with excellent communication skills Team leadership and workflow management experience Hands-on experience with PPC and content strategy Experience of B2C and B2B environments Working within a FCA regulated environment would be desirable What s On Offer: Competitive salary up to £45,000 depending on experience 31 days holiday (increasing with service to 38 days incl. Bank Holidays) On-site parking Employee rewards schemes Cash benefits linked to life cover Ongoing learning and development opportunities Ready to Apply? If you're ready for a new challenge in a varied and rewarding marketing role, apply today applications are reviewed as received. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.
Jonathan Lee Recruitment Ltd
Comberford, Staffordshire
Are you ready to take your career to the next level in a dynamic and growing organisation? This is your chance to join an industry leader in corrosion testing solutions as an Assistant Sales and Marketing Manager. With over three decades of expertise, this company has built a reputation for innovation, precision, and excellence in the manufacturing sector. You'll be part of a thriving team that values your skills, encourages professional growth, and offers exciting opportunities for career development. If you're looking for a role where you can make a real impact, this could be the perfect fit for you. What You Will Do: - Act as a key point of contact by deputising for the Sales and Marketing Manager when needed. - Manage customer enquiries, quotations, and sales orders with efficiency and accuracy. - Build and maintain strong relationships with a global network of customers, agents, and distributors. - Monitor sales leads, ensuring follow-ups and accountability to sales targets. - Support marketing campaigns, events, and trade shows, while managing website and social media updates. - Prepare essential documentation such as order acknowledgements, shipping papers, and invoices. What You Will Bring: - Proven experience in sales administration or marketing support roles, ideally within a manufacturing environment. - Strong organisational and multitasking skills, with meticulous attention to detail. - Excellent written and verbal communication abilities. - Proficiency in Microsoft Office Suite and familiarity with CRM systems. - A proactive and self-motivated mindset, with the ability to work both independently and as part of a team. This role plays a vital part in supporting the company's ambitious growth plans and commitment to delivering top-tier solutions to customers worldwide. The Assistant Sales and Marketing Manager will contribute to maintaining the company's industry-leading reputation while driving innovation and excellence in all aspects of sales and marketing. Interested?: Don't miss this opportunity to join a forward-thinking company where your skills and ambitions will be valued and nurtured. Apply today to take the next step in your career as an Assistant Sales and Marketing Manager. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Feb 03, 2026
Full time
Are you ready to take your career to the next level in a dynamic and growing organisation? This is your chance to join an industry leader in corrosion testing solutions as an Assistant Sales and Marketing Manager. With over three decades of expertise, this company has built a reputation for innovation, precision, and excellence in the manufacturing sector. You'll be part of a thriving team that values your skills, encourages professional growth, and offers exciting opportunities for career development. If you're looking for a role where you can make a real impact, this could be the perfect fit for you. What You Will Do: - Act as a key point of contact by deputising for the Sales and Marketing Manager when needed. - Manage customer enquiries, quotations, and sales orders with efficiency and accuracy. - Build and maintain strong relationships with a global network of customers, agents, and distributors. - Monitor sales leads, ensuring follow-ups and accountability to sales targets. - Support marketing campaigns, events, and trade shows, while managing website and social media updates. - Prepare essential documentation such as order acknowledgements, shipping papers, and invoices. What You Will Bring: - Proven experience in sales administration or marketing support roles, ideally within a manufacturing environment. - Strong organisational and multitasking skills, with meticulous attention to detail. - Excellent written and verbal communication abilities. - Proficiency in Microsoft Office Suite and familiarity with CRM systems. - A proactive and self-motivated mindset, with the ability to work both independently and as part of a team. This role plays a vital part in supporting the company's ambitious growth plans and commitment to delivering top-tier solutions to customers worldwide. The Assistant Sales and Marketing Manager will contribute to maintaining the company's industry-leading reputation while driving innovation and excellence in all aspects of sales and marketing. Interested?: Don't miss this opportunity to join a forward-thinking company where your skills and ambitions will be valued and nurtured. Apply today to take the next step in your career as an Assistant Sales and Marketing Manager. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In line with the firm's ambitious and progressive vision and strategy, resourcing and talent management plays a key role in its delivery. You will act as a Talent Acquisition Specialist to support the firm's Tax stream - London Tax Group and BDO's northern offices. The role will be based in our Baker Street office. You will be working within a small, tax focused recruitment team, and will have sole responsibility for your own business areas, building relationships with senior level stakeholders and working with them to understand their future business needs. The is an exciting opportunity to not only deliver good people, but also to directly influence strategic and innovative resourcing solutions to attract top talent. In this role you'll also; Business Thinking Recruit all approved vacancies within the business areas with a key focus on quality of hire, ensuring that the service lines are supplied with the best quality candidates possible. Develop knowledge and understanding of the service line to a sufficiently high level in order to become an ambassador for the employer brand and an expert when representing the department and the firm. Proactively develop and deliver a resourcing strategy for your business area; provide monthly progress updates to the People Manager against the plan. Support on the design, implementation and evaluation of stream and firm wide resourcing projects. Identify potential risks, take steps to mitigate any risk in the recruitment process and align to ISQM1 and FRC requirements. Escalation of non-compliance where applicable. Act as a trusted advisor to key stakeholders and engage with your sourcing advisor, to ensure that the most effective and cost-efficient sourcing strategy is utilised at all times. Provision of progress updates on an agreed basis. Communicating: Keep up-to-date with market trends and provide regular updates to your business areas as appropriate - this includes but is not exclusive to; provision of market intelligence, competitor recruitment activity, salary benchmarking data and resourcing best practice. Provide regular updates to your business stakeholders on all recruitment activity. This includes but is not exclusive to; vacancy updates, referral rates, supplier performance, direct sourcing cost savings and recruitment spend. Making improvement recommendations where applicable. To prepare agendas and chair regular stakeholder meetings, at agreed timescales. Take ownership of documenting outputs and circulating minutes post meeting. To actively utilise all relevant recruitment resources and social media in line with our brand and values to promote career opportunities. This includes use of clear job adverts are used to advertise roles externally and social cards on Linked In. Adapt style when delivering to various levels, methods and audiences Decision Making: Ensure that quality recruitment decisions are made by ensuring all direct candidates are screened and that all candidates are interviewed and assessed, consistently and against the AMP question banks. Be proactive, assess the risks and consider the root cause of issues raised to provide the best solution. Manage priorities appropriately, working with the business & Resourcing team to ensure time frames and SLA's are met. To use Workday data and dashboards to support resourcing conversations, provide guidance and make recommendations to support resourcing decisions. Provide expert advice on interview process and structure, whilst continually developing your knowledge of assessment strategies to influence quality of hire. Actively utilise all relevant recruitment resources and social media in line with our brand and values to promote career opportunities to increase the number of direct hires, including the ownership of sourcing and screening such candidates Developing Self & Others: Provide support and guidance to Resourcing Coordinators & Sourcing team in the delivery of their role. Provide expert advice on the design and structure of job descriptions, ensuring roles are represented in the a clear, concise and appealing fashion. Provide coaching and support to managers on all areas of the recruitment process. Ensure continuing professional development is up to date at all times. Collaborating Proactively foster relationships and leverage the firms employer brand to build and maintain a continuous pipeline of quality candidates Work in partnership with other areas of HR - reward, benefits and Global Mobility to ensure the best candidate experience from attraction through to on-boarding. Identify and represent the Firm in external networking, recruitment and business events. Organise and lead supplier events across your business areas, to ensure high level engagement from our agencies. Provide support to your colleagues during periods of absence and annual leave. Establish and maintain effective networks and relationships with both internal and external resources/stakeholders to promote and identify referral opportunities Innovating & Change: Provide robust challenge and innovative solutions to workforce planning. Identify and develop potential improvements on use of both Workday and the recruitment process, to ensure operational efficiency. Proactively monitor the supply chain in your business area and make recommendations for additional support where required. Proactively deal with difficult situations, seeking support as required and use experience to develop self and others. Other Be aware of and comply with the firm's policies at all times Any other duties appropriate to the grade and level of responsibility of this post, for which the post holder has the necessary experience and/or training Be aware of the firm's risk management and practice assurance procedures and ensure compliance You'll be someone with: Previous in-house or RPO Tax recruitment experience as a Talent Acquisition Specialist is strongly preferred, other professional services experience will also be of benefit. Excellent communication and negotiating skills, comfortable challenging the status quo and influencing and driving change whilst maintaining strong relationships Outstanding stakeholder management and client focus Good business acumen with proven ability to build rapid credibility Proven ability to collaborate and influence key stakeholders, peers and senior management An independent problem solver who can set priorities, make high quality judgements and decisions quickly and effectively drive outcomes through to completion Up to date with employment law that impacts resourcing and recruitment life cycle Personable and well-presented Able to work under pressure with accuracy and focus Competent at using MS Office applications and Outlook, ideally with a solid grasp of excel Excellent organisational and time management skills Good attention to detail Experience of working within a confidential discipline Proactive and creative problem solver Solutions focussed and managing risks appropriately Collaborative team player and willing to help others as required Take the initiative and work independently whilst demonstrating the ability to build credible and professional working relationships when dealing with people at all levels of seniority Flexible and adaptable style Willingness to travel to other offices when required Demonstrates our firm's values At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together . click apply for full job details
Feb 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In line with the firm's ambitious and progressive vision and strategy, resourcing and talent management plays a key role in its delivery. You will act as a Talent Acquisition Specialist to support the firm's Tax stream - London Tax Group and BDO's northern offices. The role will be based in our Baker Street office. You will be working within a small, tax focused recruitment team, and will have sole responsibility for your own business areas, building relationships with senior level stakeholders and working with them to understand their future business needs. The is an exciting opportunity to not only deliver good people, but also to directly influence strategic and innovative resourcing solutions to attract top talent. In this role you'll also; Business Thinking Recruit all approved vacancies within the business areas with a key focus on quality of hire, ensuring that the service lines are supplied with the best quality candidates possible. Develop knowledge and understanding of the service line to a sufficiently high level in order to become an ambassador for the employer brand and an expert when representing the department and the firm. Proactively develop and deliver a resourcing strategy for your business area; provide monthly progress updates to the People Manager against the plan. Support on the design, implementation and evaluation of stream and firm wide resourcing projects. Identify potential risks, take steps to mitigate any risk in the recruitment process and align to ISQM1 and FRC requirements. Escalation of non-compliance where applicable. Act as a trusted advisor to key stakeholders and engage with your sourcing advisor, to ensure that the most effective and cost-efficient sourcing strategy is utilised at all times. Provision of progress updates on an agreed basis. Communicating: Keep up-to-date with market trends and provide regular updates to your business areas as appropriate - this includes but is not exclusive to; provision of market intelligence, competitor recruitment activity, salary benchmarking data and resourcing best practice. Provide regular updates to your business stakeholders on all recruitment activity. This includes but is not exclusive to; vacancy updates, referral rates, supplier performance, direct sourcing cost savings and recruitment spend. Making improvement recommendations where applicable. To prepare agendas and chair regular stakeholder meetings, at agreed timescales. Take ownership of documenting outputs and circulating minutes post meeting. To actively utilise all relevant recruitment resources and social media in line with our brand and values to promote career opportunities. This includes use of clear job adverts are used to advertise roles externally and social cards on Linked In. Adapt style when delivering to various levels, methods and audiences Decision Making: Ensure that quality recruitment decisions are made by ensuring all direct candidates are screened and that all candidates are interviewed and assessed, consistently and against the AMP question banks. Be proactive, assess the risks and consider the root cause of issues raised to provide the best solution. Manage priorities appropriately, working with the business & Resourcing team to ensure time frames and SLA's are met. To use Workday data and dashboards to support resourcing conversations, provide guidance and make recommendations to support resourcing decisions. Provide expert advice on interview process and structure, whilst continually developing your knowledge of assessment strategies to influence quality of hire. Actively utilise all relevant recruitment resources and social media in line with our brand and values to promote career opportunities to increase the number of direct hires, including the ownership of sourcing and screening such candidates Developing Self & Others: Provide support and guidance to Resourcing Coordinators & Sourcing team in the delivery of their role. Provide expert advice on the design and structure of job descriptions, ensuring roles are represented in the a clear, concise and appealing fashion. Provide coaching and support to managers on all areas of the recruitment process. Ensure continuing professional development is up to date at all times. Collaborating Proactively foster relationships and leverage the firms employer brand to build and maintain a continuous pipeline of quality candidates Work in partnership with other areas of HR - reward, benefits and Global Mobility to ensure the best candidate experience from attraction through to on-boarding. Identify and represent the Firm in external networking, recruitment and business events. Organise and lead supplier events across your business areas, to ensure high level engagement from our agencies. Provide support to your colleagues during periods of absence and annual leave. Establish and maintain effective networks and relationships with both internal and external resources/stakeholders to promote and identify referral opportunities Innovating & Change: Provide robust challenge and innovative solutions to workforce planning. Identify and develop potential improvements on use of both Workday and the recruitment process, to ensure operational efficiency. Proactively monitor the supply chain in your business area and make recommendations for additional support where required. Proactively deal with difficult situations, seeking support as required and use experience to develop self and others. Other Be aware of and comply with the firm's policies at all times Any other duties appropriate to the grade and level of responsibility of this post, for which the post holder has the necessary experience and/or training Be aware of the firm's risk management and practice assurance procedures and ensure compliance You'll be someone with: Previous in-house or RPO Tax recruitment experience as a Talent Acquisition Specialist is strongly preferred, other professional services experience will also be of benefit. Excellent communication and negotiating skills, comfortable challenging the status quo and influencing and driving change whilst maintaining strong relationships Outstanding stakeholder management and client focus Good business acumen with proven ability to build rapid credibility Proven ability to collaborate and influence key stakeholders, peers and senior management An independent problem solver who can set priorities, make high quality judgements and decisions quickly and effectively drive outcomes through to completion Up to date with employment law that impacts resourcing and recruitment life cycle Personable and well-presented Able to work under pressure with accuracy and focus Competent at using MS Office applications and Outlook, ideally with a solid grasp of excel Excellent organisational and time management skills Good attention to detail Experience of working within a confidential discipline Proactive and creative problem solver Solutions focussed and managing risks appropriately Collaborative team player and willing to help others as required Take the initiative and work independently whilst demonstrating the ability to build credible and professional working relationships when dealing with people at all levels of seniority Flexible and adaptable style Willingness to travel to other offices when required Demonstrates our firm's values At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together . click apply for full job details
Senior Owned Social Brand Manager - Maybelline & NYX Professional Makeup Are you a visionary social media expert with a passion for beauty and a knack for crafting captivating digital experiences? L'Oréal is seeking a dynamic Senior Owned Social Brand Manager to spearhead the content and community strategy for two of our most iconic brands, Maybelline and NYX Professional Makeup. If you thrive on creativity, strategic thinking, and collaborative leadership, and are eager to drive engagement, foster inclusive communities, and shape the future of beauty in the digital realm, then this is your chance to make a significant impact. Join our innovative team and help us redefine beauty for millions of consumers worldwide! A DAY IN THE LIFE Lead & drive owned content & community strategy for Maybelline and NYX Professional Makeup with strategic and creative thinking Manage retained social agencies & freelancers Manage the Assistant Owned Social Manager, who is responsible for creating owned social content to achieve engagement & organic views targets across all channels. Manage the Assistant Community Manager, who is responsible for executing the community strategy for both Maybelline & NYX Professional Makeup on L'orealistar. Create best in class content briefs for content agencies, UGC creators, freelancers & VIP Influencer talent for owned channels. Live content creation: working side by side with our events team to deliver livestreams, Instagram stories & live in-feed posting Maximize VIP talent partnerships: work alongside the Influencer teams to maximize VIP talent partnerships across owned channels Social commerce: create best in-class social commerce content to support key moments across both owned & retailer channels Content Measurement: analyse and report on best performing content from campaigns and industry to drive future campaign creative. Strategize & deliver Trends for Maybelline and NYX Professional Makeup to maximise engagement on owned channels Liaise with our Consumer Market Insight team to ensure consumer insights relating to content creation are inclusive. Drive consumer centricity and community management for both brands leading the way with insights and comments/ replies Relationship management: manage key relationships with retained social WHO YOU ARE Creative: you have the ability to think outside of the box and imagine new, creative engaging content concepts, based on consumer insights. Organised: strong planning and organisation skills - with the ability to re-prioritise as required. Measured: We want to track the success of our campaigns and initiatives so projects must be able to show ROI. Accurate: You have the ability to work to a high degree of accuracy and meet deadlines. Collaborative: ability to collaborate efficiently with key stakholders - leadership of influence Proactive and Open: embracing new ideas, challenges and change with positivity and a hands on approach. Teams are the new heroes: There is no better feeling than being part of a successful and dynamic team, so even if you are Superman or Wonder Woman, you recognise that teams are the real heroes. Knowledgeable about Diversity Equity and Inclusion: you are passionate about this topic, and knowledgeable about what brands can do to ensure they are including all potential consumers in an authentic way. WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. In the L'Oréal Consumers Products Division, our mission is to democratize the best of beauty, which means bringing beauty to all. And for us, beauty must be sustainable. The Consumer Product Divisions holds the world's beauty brand with L'Oréal Paris, the makeup brand with Maybelline New York, the natural brand with Garnier, and NYX Professional Makeup. Beyond our four iconic global brands, we have a unique brand portfolio including others like Essie and Carols Daughter. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
Feb 03, 2026
Full time
Senior Owned Social Brand Manager - Maybelline & NYX Professional Makeup Are you a visionary social media expert with a passion for beauty and a knack for crafting captivating digital experiences? L'Oréal is seeking a dynamic Senior Owned Social Brand Manager to spearhead the content and community strategy for two of our most iconic brands, Maybelline and NYX Professional Makeup. If you thrive on creativity, strategic thinking, and collaborative leadership, and are eager to drive engagement, foster inclusive communities, and shape the future of beauty in the digital realm, then this is your chance to make a significant impact. Join our innovative team and help us redefine beauty for millions of consumers worldwide! A DAY IN THE LIFE Lead & drive owned content & community strategy for Maybelline and NYX Professional Makeup with strategic and creative thinking Manage retained social agencies & freelancers Manage the Assistant Owned Social Manager, who is responsible for creating owned social content to achieve engagement & organic views targets across all channels. Manage the Assistant Community Manager, who is responsible for executing the community strategy for both Maybelline & NYX Professional Makeup on L'orealistar. Create best in class content briefs for content agencies, UGC creators, freelancers & VIP Influencer talent for owned channels. Live content creation: working side by side with our events team to deliver livestreams, Instagram stories & live in-feed posting Maximize VIP talent partnerships: work alongside the Influencer teams to maximize VIP talent partnerships across owned channels Social commerce: create best in-class social commerce content to support key moments across both owned & retailer channels Content Measurement: analyse and report on best performing content from campaigns and industry to drive future campaign creative. Strategize & deliver Trends for Maybelline and NYX Professional Makeup to maximise engagement on owned channels Liaise with our Consumer Market Insight team to ensure consumer insights relating to content creation are inclusive. Drive consumer centricity and community management for both brands leading the way with insights and comments/ replies Relationship management: manage key relationships with retained social WHO YOU ARE Creative: you have the ability to think outside of the box and imagine new, creative engaging content concepts, based on consumer insights. Organised: strong planning and organisation skills - with the ability to re-prioritise as required. Measured: We want to track the success of our campaigns and initiatives so projects must be able to show ROI. Accurate: You have the ability to work to a high degree of accuracy and meet deadlines. Collaborative: ability to collaborate efficiently with key stakholders - leadership of influence Proactive and Open: embracing new ideas, challenges and change with positivity and a hands on approach. Teams are the new heroes: There is no better feeling than being part of a successful and dynamic team, so even if you are Superman or Wonder Woman, you recognise that teams are the real heroes. Knowledgeable about Diversity Equity and Inclusion: you are passionate about this topic, and knowledgeable about what brands can do to ensure they are including all potential consumers in an authentic way. WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. In the L'Oréal Consumers Products Division, our mission is to democratize the best of beauty, which means bringing beauty to all. And for us, beauty must be sustainable. The Consumer Product Divisions holds the world's beauty brand with L'Oréal Paris, the makeup brand with Maybelline New York, the natural brand with Garnier, and NYX Professional Makeup. Beyond our four iconic global brands, we have a unique brand portfolio including others like Essie and Carols Daughter. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
Prospero Group has been successfully placing teaching and support staff for over 20 years. Our network of schools, academies, and nurseries spans the UK and international markets. Our educational services are available in a wide range of educational settings; EYFS, Primary, Secondary, Further Education, SEN, and PRUs. Looking for a career that offers meaningful work and a chance to make a difference? At Prospero Group, you'll have the opportunity to build strong relationships with schools and teaching staff, while also reaching for the stars in terms of targets and commission. With a supportive team environment, excellent commission rates, and plenty of room for personal growth, this is a chance to join a company that truly values its people. Prospero Group are delighted to be recruiting a Recruitment Resourcer to join our Southampton team! In this role you will be responsible for- Conducting telephone interviews with prospective candidates to establish suitability for various roles Advertising vacancies on job boards within company guidelines Sourcing candidates via social media, job boards, CV searching, and our branch network Working with the team to coordinate each stage from initial application through to offer of employment Supporting with candidate mailers Data entry/ administration What we are looking for- Driven, hungry and motivated individuals with a 'winning' attitude! Willingness to learn Strong written and communication skills Positive and 'can do' attitude Graduate or equivalent desirable Competitive and target driven Experience within a similar role or within the education sector are desirable. You must be able to demonstrate a proven track record in your field, whether it be in work, education, or sport! We are always looking for individuals with the hard-working mindset that is looking to apply themselves to a new challenge. This is a great opportunity to learn the foundations of recruitment and grow! What We Offer: Industry-leading OTE Great holidays plus your birthday off! Target-based incentives and rewards Career progression based entirely on your personal achievement Opportunity to become a team leader or manager very quickly Industry-leading training throughout your career A culture that motivates, excites and stimulates Monthly company social events If you're ambitious, financially motivated, competitive, and interested in joining a growing business with a group of like-minded people, then Prospero has the career you're looking for! IND-INT
Feb 03, 2026
Full time
Prospero Group has been successfully placing teaching and support staff for over 20 years. Our network of schools, academies, and nurseries spans the UK and international markets. Our educational services are available in a wide range of educational settings; EYFS, Primary, Secondary, Further Education, SEN, and PRUs. Looking for a career that offers meaningful work and a chance to make a difference? At Prospero Group, you'll have the opportunity to build strong relationships with schools and teaching staff, while also reaching for the stars in terms of targets and commission. With a supportive team environment, excellent commission rates, and plenty of room for personal growth, this is a chance to join a company that truly values its people. Prospero Group are delighted to be recruiting a Recruitment Resourcer to join our Southampton team! In this role you will be responsible for- Conducting telephone interviews with prospective candidates to establish suitability for various roles Advertising vacancies on job boards within company guidelines Sourcing candidates via social media, job boards, CV searching, and our branch network Working with the team to coordinate each stage from initial application through to offer of employment Supporting with candidate mailers Data entry/ administration What we are looking for- Driven, hungry and motivated individuals with a 'winning' attitude! Willingness to learn Strong written and communication skills Positive and 'can do' attitude Graduate or equivalent desirable Competitive and target driven Experience within a similar role or within the education sector are desirable. You must be able to demonstrate a proven track record in your field, whether it be in work, education, or sport! We are always looking for individuals with the hard-working mindset that is looking to apply themselves to a new challenge. This is a great opportunity to learn the foundations of recruitment and grow! What We Offer: Industry-leading OTE Great holidays plus your birthday off! Target-based incentives and rewards Career progression based entirely on your personal achievement Opportunity to become a team leader or manager very quickly Industry-leading training throughout your career A culture that motivates, excites and stimulates Monthly company social events If you're ambitious, financially motivated, competitive, and interested in joining a growing business with a group of like-minded people, then Prospero has the career you're looking for! IND-INT
This is an exciting opportunity for a hungry, driven and commercially minded Studio Manager to play a pivotal role in the growth of a rapidly expanding premium fitness and wellness brand in the UK. We're looking for someone who is motivated by long-term progression, thrives in an autonomous environment, and is excited by being part of a business at a key stage of growth. You will work very closely with the Founder, gaining exposure to the commercial, operational and strategic side of a brand that is scaling quickly. While experience within the fitness industry is welcomed, it is not essential. This role is open to individuals from sales-led, operationally strong or premium customer-focused backgrounds who are keen to build a long-term career in fitness and wellness. What matters most is mindset: ambition, resilience, strong sales understanding, and exceptional operational drive. The Company: Our client is a premium boutique fitness brand delivering a pilates-focused strength & conditioning concept, combining intelligent programming with a high-energy, results-driven class experience. Alongside the studio, the business is developing an integrated wellness offering, designed to elevate the member experience well beyond workouts. This will include facilities and treatments such as lymphatic drainage, hot and cold contrast therapy, and a stunning sun terrace, positioning the brand at the forefront of modern boutique fitness and wellness. With ambitious expansion plans across the UK, this is a business that values ownership, leadership, culture and long-term career development. The Basics: £30-£35k salary, depending on experience. Based in Oxford Mixture of early, mid and late weekday shifts and weekend work. Coaching 8-10 classes coached every week. If not qualified, a willingness to get qualifications is desired. Perks: development as the brand grows in the UK, ongoing mentorship and development, performance based incentives, free membership + supportive leadership structure. The Role: This is a hands-on leadership role combining people leadership, sales, operations and community-building. You will be trusted with autonomy and expected to think and act like an owner. Studio Leadership + Community Act as the face of the Oxford studio, delivering an exceptional and personalised member experience Build strong, genuine relationships with members and foster a loyal, high-engagement community Welcome clients by name and ensure member profiles and data are accurate and up to date Represent the brand locally to strengthen community presence and partnerships Lead by example, setting the standard for energy, professionalism and service Commercial Performance + Sales: Own membership growth, with a clear target to exceed 300 members Actively support and drive sales conversations, renewals and upsells Assist with conversions both in-studio and through digital channels Support the launch and integration of the wider wellness offering Track performance metrics and contribute ideas to improve revenue and retention Studio Operations: Maintain exceptional studio standards, including cleanliness, equipment care and presentation. Oversee daily studio operations between classes. Ensure team adherence to brand standards, dress code and operational procedures. Management + Administration: Lead and support a team of coaches and front-of-house staff. Manage staff scheduling, communication and day-to-day team coordination. Use studio management systems for scheduling, memberships, suspensions and activations. Oversee studio social media accounts and basic local marketing initiatives. Support marketing campaigns, EDM newsletters, and promotional activity. Demonstrate leadership, initiative, and accountability at all times. Coaching + Class Delivery (if applicable) Deliver 8-10 high-quality pilates-focused strength & conditioning classes per week Provide clear, confident cueing and hands on support to ensure safety and technique Adapt classes for injuries and limitations where required Manage class flow including timing, music, lighting and equipment Create a motivating, high-energy studio environment that drives retention The Person: Essential: Previous management experience - ideally in fitness, wellness, retail, hospitality or another client-facing environment Strong understanding of sales processes and commercial performance Highly organised, detail-driven and operationally minded Confident leader with an engaging, professional presence Comfortable working autonomously and taking ownership Passion for fitness, wellness and building long-term relationships Excellent communication and interpersonal skills Willingness to work flexible hours, including evenings and weekends Desirable: Experience within boutique fitness or premium wellness environments Pilates or group exercise coaching experience (training can be provided for the right candidate) Background in premium retail, hospitality or sales-driven businesses Experience supporting studio openings, launches or growth phases Exposure to wellness services or recovery-based offerings
Feb 03, 2026
Full time
This is an exciting opportunity for a hungry, driven and commercially minded Studio Manager to play a pivotal role in the growth of a rapidly expanding premium fitness and wellness brand in the UK. We're looking for someone who is motivated by long-term progression, thrives in an autonomous environment, and is excited by being part of a business at a key stage of growth. You will work very closely with the Founder, gaining exposure to the commercial, operational and strategic side of a brand that is scaling quickly. While experience within the fitness industry is welcomed, it is not essential. This role is open to individuals from sales-led, operationally strong or premium customer-focused backgrounds who are keen to build a long-term career in fitness and wellness. What matters most is mindset: ambition, resilience, strong sales understanding, and exceptional operational drive. The Company: Our client is a premium boutique fitness brand delivering a pilates-focused strength & conditioning concept, combining intelligent programming with a high-energy, results-driven class experience. Alongside the studio, the business is developing an integrated wellness offering, designed to elevate the member experience well beyond workouts. This will include facilities and treatments such as lymphatic drainage, hot and cold contrast therapy, and a stunning sun terrace, positioning the brand at the forefront of modern boutique fitness and wellness. With ambitious expansion plans across the UK, this is a business that values ownership, leadership, culture and long-term career development. The Basics: £30-£35k salary, depending on experience. Based in Oxford Mixture of early, mid and late weekday shifts and weekend work. Coaching 8-10 classes coached every week. If not qualified, a willingness to get qualifications is desired. Perks: development as the brand grows in the UK, ongoing mentorship and development, performance based incentives, free membership + supportive leadership structure. The Role: This is a hands-on leadership role combining people leadership, sales, operations and community-building. You will be trusted with autonomy and expected to think and act like an owner. Studio Leadership + Community Act as the face of the Oxford studio, delivering an exceptional and personalised member experience Build strong, genuine relationships with members and foster a loyal, high-engagement community Welcome clients by name and ensure member profiles and data are accurate and up to date Represent the brand locally to strengthen community presence and partnerships Lead by example, setting the standard for energy, professionalism and service Commercial Performance + Sales: Own membership growth, with a clear target to exceed 300 members Actively support and drive sales conversations, renewals and upsells Assist with conversions both in-studio and through digital channels Support the launch and integration of the wider wellness offering Track performance metrics and contribute ideas to improve revenue and retention Studio Operations: Maintain exceptional studio standards, including cleanliness, equipment care and presentation. Oversee daily studio operations between classes. Ensure team adherence to brand standards, dress code and operational procedures. Management + Administration: Lead and support a team of coaches and front-of-house staff. Manage staff scheduling, communication and day-to-day team coordination. Use studio management systems for scheduling, memberships, suspensions and activations. Oversee studio social media accounts and basic local marketing initiatives. Support marketing campaigns, EDM newsletters, and promotional activity. Demonstrate leadership, initiative, and accountability at all times. Coaching + Class Delivery (if applicable) Deliver 8-10 high-quality pilates-focused strength & conditioning classes per week Provide clear, confident cueing and hands on support to ensure safety and technique Adapt classes for injuries and limitations where required Manage class flow including timing, music, lighting and equipment Create a motivating, high-energy studio environment that drives retention The Person: Essential: Previous management experience - ideally in fitness, wellness, retail, hospitality or another client-facing environment Strong understanding of sales processes and commercial performance Highly organised, detail-driven and operationally minded Confident leader with an engaging, professional presence Comfortable working autonomously and taking ownership Passion for fitness, wellness and building long-term relationships Excellent communication and interpersonal skills Willingness to work flexible hours, including evenings and weekends Desirable: Experience within boutique fitness or premium wellness environments Pilates or group exercise coaching experience (training can be provided for the right candidate) Background in premium retail, hospitality or sales-driven businesses Experience supporting studio openings, launches or growth phases Exposure to wellness services or recovery-based offerings
About us VERO HR url removed is a fast-growing HR outsourcing business based just outside Peterborough providing its UK wide and international client base with a full range of people services - from recruitment to payroll and everything in between. Technology is key to how we engage with our clients, but our service delivery is based upon combining the benefits of tech with what we do best - the personal touch. Having achieved a strong reputation for customer service excellence (We won HR Consultancy of the Year for 2024 at the Personnel Today Awards), we are always on the lookout for new team members who share our passion for great service too. About our opportunity This is a very different opportunity, and we will explain why, when our we meet you! Working in a dynamic, fast-paced environment you will be supporting and partnering with our clients to ensure their hiring needs are successfully and effectively met through the delivery of a seamless and consistent generalist "in-house" recruitment service, working closely with your HR colleagues. As a Talent Acquisition Advisor , you will be responsible for managing the recruitment process from start to finish. This includes sourcing candidates, conducting interviews, and providing insights to hiring managers to ensure they secure the best talent. Your ability to build strong relationships with candidates and clients will be key in creating an exceptional recruitment experience. This is a great opportunity for an experienced professional wanting to further develop a career in Talent Acquisition and who is excited by the prospect of working across a broad range of sectors on a variety of different job roles. Who we are looking for With previous experience of working as a generalist recruiter, within an in-house or agency environment, managing the entire recruitment lifecycle, you will: Have strong copywriting skills with the ability to produce engaging adverts and candidate marketing materials Be highly familiar with social media platforms and able to add value through your ability to exploit the full benefits of social media resourcing to attract candidates demonstrate strong communication skills to engage effectively with stakeholders at all levels and across diverse industry sectors. Be computer literate with a good working knowledge of all Microsoft applications, using a modern applicant tracking system and searching across recruitment databases A "can do" positive attitude A natural desire to put the customer first Why you will love working here An excellent salary and benefits package including life assurance, 25 days annual leave and even your birthday off! A very modern office environment on the outskirts of Peterborough with parking on-site and electric charging for your car. Excellent development/promotional opportunities with an expanding business where you can really make an impact. A tailored development plan and regular coaching sessions to take you to the next level, if you wish. If you have the right attributes, skillset and feel you will be able to add value, then what are you waiting for hit that apply button to find out more!
Feb 03, 2026
Full time
About us VERO HR url removed is a fast-growing HR outsourcing business based just outside Peterborough providing its UK wide and international client base with a full range of people services - from recruitment to payroll and everything in between. Technology is key to how we engage with our clients, but our service delivery is based upon combining the benefits of tech with what we do best - the personal touch. Having achieved a strong reputation for customer service excellence (We won HR Consultancy of the Year for 2024 at the Personnel Today Awards), we are always on the lookout for new team members who share our passion for great service too. About our opportunity This is a very different opportunity, and we will explain why, when our we meet you! Working in a dynamic, fast-paced environment you will be supporting and partnering with our clients to ensure their hiring needs are successfully and effectively met through the delivery of a seamless and consistent generalist "in-house" recruitment service, working closely with your HR colleagues. As a Talent Acquisition Advisor , you will be responsible for managing the recruitment process from start to finish. This includes sourcing candidates, conducting interviews, and providing insights to hiring managers to ensure they secure the best talent. Your ability to build strong relationships with candidates and clients will be key in creating an exceptional recruitment experience. This is a great opportunity for an experienced professional wanting to further develop a career in Talent Acquisition and who is excited by the prospect of working across a broad range of sectors on a variety of different job roles. Who we are looking for With previous experience of working as a generalist recruiter, within an in-house or agency environment, managing the entire recruitment lifecycle, you will: Have strong copywriting skills with the ability to produce engaging adverts and candidate marketing materials Be highly familiar with social media platforms and able to add value through your ability to exploit the full benefits of social media resourcing to attract candidates demonstrate strong communication skills to engage effectively with stakeholders at all levels and across diverse industry sectors. Be computer literate with a good working knowledge of all Microsoft applications, using a modern applicant tracking system and searching across recruitment databases A "can do" positive attitude A natural desire to put the customer first Why you will love working here An excellent salary and benefits package including life assurance, 25 days annual leave and even your birthday off! A very modern office environment on the outskirts of Peterborough with parking on-site and electric charging for your car. Excellent development/promotional opportunities with an expanding business where you can really make an impact. A tailored development plan and regular coaching sessions to take you to the next level, if you wish. If you have the right attributes, skillset and feel you will be able to add value, then what are you waiting for hit that apply button to find out more!
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In line with the firm's ambitious and progressive vision and strategy, resourcing and talent management plays a key role in its delivery. You will act as a Talent Acquisition Specialist to support the firm's Tax stream - London Tax Group and BDO's northern offices. The role will be based in our Baker Street office. You will be working within a small, tax focused recruitment team, and will have sole responsibility for your own business areas, building relationships with senior level stakeholders and working with them to understand their future business needs. The is an exciting opportunity to not only deliver good people, but also to directly influence strategic and innovative resourcing solutions to attract top talent. In this role you'll also; Business Thinking Recruit all approved vacancies within the business areas with a key focus on quality of hire, ensuring that the service lines are supplied with the best quality candidates possible. Develop knowledge and understanding of the service line to a sufficiently high level in order to become an ambassador for the employer brand and an expert when representing the department and the firm. Proactively develop and deliver a resourcing strategy for your business area; provide monthly progress updates to the People Manager against the plan. Support on the design, implementation and evaluation of stream and firm wide resourcing projects. Identify potential risks, take steps to mitigate any risk in the recruitment process and align to ISQM1 and FRC requirements. Escalation of non-compliance where applicable. Act as a trusted advisor to key stakeholders and engage with your sourcing advisor, to ensure that the most effective and cost-efficient sourcing strategy is utilised at all times. Provision of progress updates on an agreed basis. Communicating: Keep up-to-date with market trends and provide regular updates to your business areas as appropriate - this includes but is not exclusive to; provision of market intelligence, competitor recruitment activity, salary benchmarking data and resourcing best practice. Provide regular updates to your business stakeholders on all recruitment activity. This includes but is not exclusive to; vacancy updates, referral rates, supplier performance, direct sourcing cost savings and recruitment spend. Making improvement recommendations where applicable. To prepare agendas and chair regular stakeholder meetings, at agreed timescales. Take ownership of documenting outputs and circulating minutes post meeting. To actively utilise all relevant recruitment resources and social media in line with our brand and values to promote career opportunities. This includes use of clear job adverts are used to advertise roles externally and social cards on Linked In. Adapt style when delivering to various levels, methods and audiences Decision Making: Ensure that quality recruitment decisions are made by ensuring all direct candidates are screened and that all candidates are interviewed and assessed, consistently and against the AMP question banks. Be proactive, assess the risks and consider the root cause of issues raised to provide the best solution. Manage priorities appropriately, working with the business & Resourcing team to ensure time frames and SLA's are met. To use Workday data and dashboards to support resourcing conversations, provide guidance and make recommendations to support resourcing decisions. Provide expert advice on interview process and structure, whilst continually developing your knowledge of assessment strategies to influence quality of hire. Actively utilise all relevant recruitment resources and social media in line with our brand and values to promote career opportunities to increase the number of direct hires, including the ownership of sourcing and screening such candidates Developing Self & Others: Provide support and guidance to Resourcing Coordinators & Sourcing team in the delivery of their role. Provide expert advice on the design and structure of job descriptions, ensuring roles are represented in the a clear, concise and appealing fashion. Provide coaching and support to managers on all areas of the recruitment process. Ensure continuing professional development is up to date at all times. Collaborating Proactively foster relationships and leverage the firms employer brand to build and maintain a continuous pipeline of quality candidates Work in partnership with other areas of HR - reward, benefits and Global Mobility to ensure the best candidate experience from attraction through to on-boarding. Identify and represent the Firm in external networking, recruitment and business events. Organise and lead supplier events across your business areas, to ensure high level engagement from our agencies. Provide support to your colleagues during periods of absence and annual leave. Establish and maintain effective networks and relationships with both internal and external resources/stakeholders to promote and identify referral opportunities Innovating & Change: Provide robust challenge and innovative solutions to workforce planning. Identify and develop potential improvements on use of both Workday and the recruitment process, to ensure operational efficiency. Proactively monitor the supply chain in your business area and make recommendations for additional support where required. Proactively deal with difficult situations, seeking support as required and use experience to develop self and others. Other Be aware of and comply with the firm's policies at all times Any other duties appropriate to the grade and level of responsibility of this post, for which the post holder has the necessary experience and/or training Be aware of the firm's risk management and practice assurance procedures and ensure compliance You'll be someone with: Previous in-house or RPO Tax recruitment experience as a Talent Acquisition Specialist is strongly preferred, other professional services experience will also be of benefit. Excellent communication and negotiating skills, comfortable challenging the status quo and influencing and driving change whilst maintaining strong relationships Outstanding stakeholder management and client focus Good business acumen with proven ability to build rapid credibility Proven ability to collaborate and influence key stakeholders, peers and senior management An independent problem solver who can set priorities, make high quality judgements and decisions quickly and effectively drive outcomes through to completion Up to date with employment law that impacts resourcing and recruitment life cycle Personable and well-presented Able to work under pressure with accuracy and focus Competent at using MS Office applications and Outlook, ideally with a solid grasp of excel Excellent organisational and time management skills Good attention to detail Experience of working within a confidential discipline Proactive and creative problem solver Solutions focussed and managing risks appropriately Collaborative team player and willing to help others as required Take the initiative and work independently whilst demonstrating the ability to build credible and professional working relationships when dealing with people at all levels of seniority Flexible and adaptable style Willingness to travel to other offices when required Demonstrates our firm's values At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together . click apply for full job details
Feb 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In line with the firm's ambitious and progressive vision and strategy, resourcing and talent management plays a key role in its delivery. You will act as a Talent Acquisition Specialist to support the firm's Tax stream - London Tax Group and BDO's northern offices. The role will be based in our Baker Street office. You will be working within a small, tax focused recruitment team, and will have sole responsibility for your own business areas, building relationships with senior level stakeholders and working with them to understand their future business needs. The is an exciting opportunity to not only deliver good people, but also to directly influence strategic and innovative resourcing solutions to attract top talent. In this role you'll also; Business Thinking Recruit all approved vacancies within the business areas with a key focus on quality of hire, ensuring that the service lines are supplied with the best quality candidates possible. Develop knowledge and understanding of the service line to a sufficiently high level in order to become an ambassador for the employer brand and an expert when representing the department and the firm. Proactively develop and deliver a resourcing strategy for your business area; provide monthly progress updates to the People Manager against the plan. Support on the design, implementation and evaluation of stream and firm wide resourcing projects. Identify potential risks, take steps to mitigate any risk in the recruitment process and align to ISQM1 and FRC requirements. Escalation of non-compliance where applicable. Act as a trusted advisor to key stakeholders and engage with your sourcing advisor, to ensure that the most effective and cost-efficient sourcing strategy is utilised at all times. Provision of progress updates on an agreed basis. Communicating: Keep up-to-date with market trends and provide regular updates to your business areas as appropriate - this includes but is not exclusive to; provision of market intelligence, competitor recruitment activity, salary benchmarking data and resourcing best practice. Provide regular updates to your business stakeholders on all recruitment activity. This includes but is not exclusive to; vacancy updates, referral rates, supplier performance, direct sourcing cost savings and recruitment spend. Making improvement recommendations where applicable. To prepare agendas and chair regular stakeholder meetings, at agreed timescales. Take ownership of documenting outputs and circulating minutes post meeting. To actively utilise all relevant recruitment resources and social media in line with our brand and values to promote career opportunities. This includes use of clear job adverts are used to advertise roles externally and social cards on Linked In. Adapt style when delivering to various levels, methods and audiences Decision Making: Ensure that quality recruitment decisions are made by ensuring all direct candidates are screened and that all candidates are interviewed and assessed, consistently and against the AMP question banks. Be proactive, assess the risks and consider the root cause of issues raised to provide the best solution. Manage priorities appropriately, working with the business & Resourcing team to ensure time frames and SLA's are met. To use Workday data and dashboards to support resourcing conversations, provide guidance and make recommendations to support resourcing decisions. Provide expert advice on interview process and structure, whilst continually developing your knowledge of assessment strategies to influence quality of hire. Actively utilise all relevant recruitment resources and social media in line with our brand and values to promote career opportunities to increase the number of direct hires, including the ownership of sourcing and screening such candidates Developing Self & Others: Provide support and guidance to Resourcing Coordinators & Sourcing team in the delivery of their role. Provide expert advice on the design and structure of job descriptions, ensuring roles are represented in the a clear, concise and appealing fashion. Provide coaching and support to managers on all areas of the recruitment process. Ensure continuing professional development is up to date at all times. Collaborating Proactively foster relationships and leverage the firms employer brand to build and maintain a continuous pipeline of quality candidates Work in partnership with other areas of HR - reward, benefits and Global Mobility to ensure the best candidate experience from attraction through to on-boarding. Identify and represent the Firm in external networking, recruitment and business events. Organise and lead supplier events across your business areas, to ensure high level engagement from our agencies. Provide support to your colleagues during periods of absence and annual leave. Establish and maintain effective networks and relationships with both internal and external resources/stakeholders to promote and identify referral opportunities Innovating & Change: Provide robust challenge and innovative solutions to workforce planning. Identify and develop potential improvements on use of both Workday and the recruitment process, to ensure operational efficiency. Proactively monitor the supply chain in your business area and make recommendations for additional support where required. Proactively deal with difficult situations, seeking support as required and use experience to develop self and others. Other Be aware of and comply with the firm's policies at all times Any other duties appropriate to the grade and level of responsibility of this post, for which the post holder has the necessary experience and/or training Be aware of the firm's risk management and practice assurance procedures and ensure compliance You'll be someone with: Previous in-house or RPO Tax recruitment experience as a Talent Acquisition Specialist is strongly preferred, other professional services experience will also be of benefit. Excellent communication and negotiating skills, comfortable challenging the status quo and influencing and driving change whilst maintaining strong relationships Outstanding stakeholder management and client focus Good business acumen with proven ability to build rapid credibility Proven ability to collaborate and influence key stakeholders, peers and senior management An independent problem solver who can set priorities, make high quality judgements and decisions quickly and effectively drive outcomes through to completion Up to date with employment law that impacts resourcing and recruitment life cycle Personable and well-presented Able to work under pressure with accuracy and focus Competent at using MS Office applications and Outlook, ideally with a solid grasp of excel Excellent organisational and time management skills Good attention to detail Experience of working within a confidential discipline Proactive and creative problem solver Solutions focussed and managing risks appropriately Collaborative team player and willing to help others as required Take the initiative and work independently whilst demonstrating the ability to build credible and professional working relationships when dealing with people at all levels of seniority Flexible and adaptable style Willingness to travel to other offices when required Demonstrates our firm's values At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together . click apply for full job details
VS743 Temporary Resident Service Assistant - Build to Rent Manchester Start ASAP Pay: £12.50 per hour Hours: Working between 8am 8pm on a rota (40 hours per week), Monday Friday and 1 in 3 Saturdays with a day off in lieu My client is an established Build to Rent property management company. Currently looking for a temporary Resident Service Assistant to work at a brand new BTR property in Manchester, consisting of 291 residential apartments. You will assist in driving the performance of the site through working together with the on-site team to achieve the same goals, whilst delivering an industry leading resident experience. We are looking for individuals who will take ownership of all tasks assigned to them and do so with a can-do attitude and a people first approach to the role. This role will report directly into the Community Manager and will collaborate with other teams across the UK. The Role: Site Management Communicate well with colleagues to ensure you work together as a team and take an enterprising approach to the role. First point of contact/front of house presence. Co-ordinate, instruct and allow access for services to the development Responsible for all deliveries to main reception, by receiving, safekeeping and issuing of all parcels/registered mail in line with the company procedure. Conduct viewings of apartments using set sales processes/procedures and ensure sales are closed in a timely manner Customer Service Provide outstanding customer service to residents. Ensure a warm, welcoming, helpful, efficient, and responsive reception service for residents, telephone callers and visitors. Manage and respond to general enquiries via phone, email and other channels. Assist with resident engagement strategies to ensure a strong resident community is built and maintained. Record, monitor and respond to any resident feedback. Assist with resident communications through multiple channels. Ensure resident issues and service requests are addressed and dealt with quickly, efficiently, and professionally. Promote and encourage a neighbourly and community atmosphere. Meet and interact with residents in a customer friendly and professional manner. Seek ways to exceed service expectations of residents and enhance the brand. Achieve positive resident reviews on various online platforms to include but not limited to home views and Google. Assist with executing the smooth running of all aspects of the community. Provide an information service for the local area. Ensure all reception/admin requests are well managed and the reception desk is manned Take ownership of the reception/communal areas and ensure they are kept clean, tidy, and well-presented at all times. Marketing, Social Media, Events & Community Presence Post frequently on social media platforms ensuring content is aligned to the brand manifesto. Drive the highest rates of retention and community engagement. Support the overall marketing/leasing efforts and offer input and suggestions regarding promotions, advertisements, and pricing. Assist with regularly reviewing competitor activity and provide robust reporting to evidence this. Assist with planning and hosting networking events to create and forge new relationships within the community. Promote events/give-aways to residents to ensure they are deemed successful. Facilities Management and Health & Safety Ensure all risks to visitors, staff and residents are removed or reported. Ensure security and emergency procedures are always adhered to, taking an active role in the event of an emergency, and reporting any concerns. Assist with turnaround of vacant apartments, including check-out reports, schedule of cleaning, repair, and maintenance. About you The ideal candidate will have: A good level of experience in a similar role in either build to rent, student accommodation, hotel / hospitality front of house or reception, customer service and administration Professional presentation, be confident and outgoing in nature. Basic understanding of landlord and resident relationship. Basic health and safety knowledge. Excellent English language skills - both written and spoken. IT literate - MS Office at intermediate level and other relevant software a level to undertake the role satisfactorily. In the first instance please apply by submitting your CV. Please contact Vicky at the Manchester office. Ritz Recruitment - Employment Agency
Feb 03, 2026
Seasonal
VS743 Temporary Resident Service Assistant - Build to Rent Manchester Start ASAP Pay: £12.50 per hour Hours: Working between 8am 8pm on a rota (40 hours per week), Monday Friday and 1 in 3 Saturdays with a day off in lieu My client is an established Build to Rent property management company. Currently looking for a temporary Resident Service Assistant to work at a brand new BTR property in Manchester, consisting of 291 residential apartments. You will assist in driving the performance of the site through working together with the on-site team to achieve the same goals, whilst delivering an industry leading resident experience. We are looking for individuals who will take ownership of all tasks assigned to them and do so with a can-do attitude and a people first approach to the role. This role will report directly into the Community Manager and will collaborate with other teams across the UK. The Role: Site Management Communicate well with colleagues to ensure you work together as a team and take an enterprising approach to the role. First point of contact/front of house presence. Co-ordinate, instruct and allow access for services to the development Responsible for all deliveries to main reception, by receiving, safekeeping and issuing of all parcels/registered mail in line with the company procedure. Conduct viewings of apartments using set sales processes/procedures and ensure sales are closed in a timely manner Customer Service Provide outstanding customer service to residents. Ensure a warm, welcoming, helpful, efficient, and responsive reception service for residents, telephone callers and visitors. Manage and respond to general enquiries via phone, email and other channels. Assist with resident engagement strategies to ensure a strong resident community is built and maintained. Record, monitor and respond to any resident feedback. Assist with resident communications through multiple channels. Ensure resident issues and service requests are addressed and dealt with quickly, efficiently, and professionally. Promote and encourage a neighbourly and community atmosphere. Meet and interact with residents in a customer friendly and professional manner. Seek ways to exceed service expectations of residents and enhance the brand. Achieve positive resident reviews on various online platforms to include but not limited to home views and Google. Assist with executing the smooth running of all aspects of the community. Provide an information service for the local area. Ensure all reception/admin requests are well managed and the reception desk is manned Take ownership of the reception/communal areas and ensure they are kept clean, tidy, and well-presented at all times. Marketing, Social Media, Events & Community Presence Post frequently on social media platforms ensuring content is aligned to the brand manifesto. Drive the highest rates of retention and community engagement. Support the overall marketing/leasing efforts and offer input and suggestions regarding promotions, advertisements, and pricing. Assist with regularly reviewing competitor activity and provide robust reporting to evidence this. Assist with planning and hosting networking events to create and forge new relationships within the community. Promote events/give-aways to residents to ensure they are deemed successful. Facilities Management and Health & Safety Ensure all risks to visitors, staff and residents are removed or reported. Ensure security and emergency procedures are always adhered to, taking an active role in the event of an emergency, and reporting any concerns. Assist with turnaround of vacant apartments, including check-out reports, schedule of cleaning, repair, and maintenance. About you The ideal candidate will have: A good level of experience in a similar role in either build to rent, student accommodation, hotel / hospitality front of house or reception, customer service and administration Professional presentation, be confident and outgoing in nature. Basic understanding of landlord and resident relationship. Basic health and safety knowledge. Excellent English language skills - both written and spoken. IT literate - MS Office at intermediate level and other relevant software a level to undertake the role satisfactorily. In the first instance please apply by submitting your CV. Please contact Vicky at the Manchester office. Ritz Recruitment - Employment Agency
Job title: Communications Manager Reports to : Senior Manager, Team and Operations, RSTMH Hours of work : Full time (this role is office based located near Russell Square and Chancery Lane, London) Salary: £36,000 - £40,000 per annum, dependent on experience Job type : Permanent We are looking for a permanent and full-time member of staff to help develop and communicate RSTMH s role within tropical medicine and global health. We need a passionate and creative communicator who can play a key role in meeting our communications objectives. This role is office-based in central London, with the option to work from home on Mondays. RSTMH is a membership society formed in 1907, with around 1,800 members and Fellows in over 100 countries. We work to improve tropical medicine and global health by enabling and promoting research, sharing knowledge and convening networks through our members and Fellows and beyond. The Communications Manager will have the opportunity to develop and enhance RSTMH s reputation as a credible and trusted voice in tropical medicine and global health. This is a wide-ranging and exciting role. You will lead on implementing the organisation s communications strategy, working with the leadership team to ensure it meets the aims of the wider RSTMH strategy. You ll maintain and further develop the website and social media platforms, build links with media contacts, and source, commission and develop content. You ll manage relationships with key suppliers, including website developers, strategic partners, digital media and creative agencies. You ll also be responsible for delivering RSTMH s newsletters to our members and Fellows, and global network of supporters. We re looking for someone ambitious and solutions-focused with a passion for communications to deliver creative and innovative content, and establish analytical systems to monitor our progress. THE ROLE Implement RSTMH s communications strategy, in line with the wider organisational goals developing short- and long-term strategic plans Develop communication plans for all areas of RSTMH, working with department managers to execute Full ownership of the website, including content updating and monitoring for consistency and currency, managing any development work and integration with other systems Manage social media channels for RSTMH, and develop strategies to engage wider networks Accountable for our joint venture website, grow: including developing a strategy for updating and maintaining the listings and income generation through advertising and/or sponsored posts Commission, source, write, edit and proofread engaging and relevant content for the website and social media channels, providing editorial support as required and building a network of expert contributors Track engagement across media channels and email marketing, and produce monthly reports for leadership team showing activity Ensure RSTMH s brand and editorial guidelines are maintained in all of the Society s work, including all communications by the team Full responsibility for fortnightly newsletters for RSTMH members and Fellows, and monthly newsletters for non-members with strategies to convert non-members Create and maintain Society level communications calendar Monitor developments in global health and tropical medicine, especially in order to inform policy work with our Policy and Advocacy Committee Establish a network of media contacts for the Society to promote its work, signpost experts, and raise its own profile Represent RSTMH externally with key partners, at relevant conferences and industry events Support on income-generating activities across RSTMH, particularly new memberships, conversions, journal promotion and event marketing Establish and maintain systems to report and evaluate RSTMH s digital platforms and activities Support key RSTMH spokespeople, including the Chief Executive, with media briefings, press releases and key messaging Fully manage the communications budget Responsibility for promotional materials including flyers, event signage, merchandise and handouts Working across all aspects of RSTMH communications PERSON SPECIFICATION Essential experience 5 years experience within a digital communication role 3 years experience developing and maintaining websites and social media for a campaign, cause or organisation Proven experience working in an editorial capacity, developing compelling copy for online audiences, with a varied portfolio of written work Experience of digital content creation, commissioning and management Proficiency in HTML newsletter creation, working to tight deadlines, collaborating with other departments, and using mail clients Experience of managing suppliers, partners and contributors Familiarity with design software for creating digital assets, such as Canva Knowledge of CRM databases Experience with digital advertising and promoted social media posts, analysing trends, reviewing efficacy, and adjusting campaigns in real time An understanding of the academic and research communities Personal attributes Self-starter, able to work proactively and intuitively Work to varying timelines and prioritise own workload accordingly Passion for tropical medicine and global health Good team player, with an understanding of the challenges of working in a small team Resilience under pressure Flexibility to work outside of office hours, and to travel within the UK and beyond, as required Ability to communicate with a range of people of different levels, disciplines and backgrounds Desirable Knowledge of Mosaico and SparkPost for building HTML emails Experience running websites on Drupal 10 Some experience using CiviCRM Existing network of experts in the tropical medicine and global health space The deadline for this role is 5pm GMT 4th March. Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us. N.B. Applications submitted without a supporting statement may not be considered. No agencies please.
Feb 03, 2026
Full time
Job title: Communications Manager Reports to : Senior Manager, Team and Operations, RSTMH Hours of work : Full time (this role is office based located near Russell Square and Chancery Lane, London) Salary: £36,000 - £40,000 per annum, dependent on experience Job type : Permanent We are looking for a permanent and full-time member of staff to help develop and communicate RSTMH s role within tropical medicine and global health. We need a passionate and creative communicator who can play a key role in meeting our communications objectives. This role is office-based in central London, with the option to work from home on Mondays. RSTMH is a membership society formed in 1907, with around 1,800 members and Fellows in over 100 countries. We work to improve tropical medicine and global health by enabling and promoting research, sharing knowledge and convening networks through our members and Fellows and beyond. The Communications Manager will have the opportunity to develop and enhance RSTMH s reputation as a credible and trusted voice in tropical medicine and global health. This is a wide-ranging and exciting role. You will lead on implementing the organisation s communications strategy, working with the leadership team to ensure it meets the aims of the wider RSTMH strategy. You ll maintain and further develop the website and social media platforms, build links with media contacts, and source, commission and develop content. You ll manage relationships with key suppliers, including website developers, strategic partners, digital media and creative agencies. You ll also be responsible for delivering RSTMH s newsletters to our members and Fellows, and global network of supporters. We re looking for someone ambitious and solutions-focused with a passion for communications to deliver creative and innovative content, and establish analytical systems to monitor our progress. THE ROLE Implement RSTMH s communications strategy, in line with the wider organisational goals developing short- and long-term strategic plans Develop communication plans for all areas of RSTMH, working with department managers to execute Full ownership of the website, including content updating and monitoring for consistency and currency, managing any development work and integration with other systems Manage social media channels for RSTMH, and develop strategies to engage wider networks Accountable for our joint venture website, grow: including developing a strategy for updating and maintaining the listings and income generation through advertising and/or sponsored posts Commission, source, write, edit and proofread engaging and relevant content for the website and social media channels, providing editorial support as required and building a network of expert contributors Track engagement across media channels and email marketing, and produce monthly reports for leadership team showing activity Ensure RSTMH s brand and editorial guidelines are maintained in all of the Society s work, including all communications by the team Full responsibility for fortnightly newsletters for RSTMH members and Fellows, and monthly newsletters for non-members with strategies to convert non-members Create and maintain Society level communications calendar Monitor developments in global health and tropical medicine, especially in order to inform policy work with our Policy and Advocacy Committee Establish a network of media contacts for the Society to promote its work, signpost experts, and raise its own profile Represent RSTMH externally with key partners, at relevant conferences and industry events Support on income-generating activities across RSTMH, particularly new memberships, conversions, journal promotion and event marketing Establish and maintain systems to report and evaluate RSTMH s digital platforms and activities Support key RSTMH spokespeople, including the Chief Executive, with media briefings, press releases and key messaging Fully manage the communications budget Responsibility for promotional materials including flyers, event signage, merchandise and handouts Working across all aspects of RSTMH communications PERSON SPECIFICATION Essential experience 5 years experience within a digital communication role 3 years experience developing and maintaining websites and social media for a campaign, cause or organisation Proven experience working in an editorial capacity, developing compelling copy for online audiences, with a varied portfolio of written work Experience of digital content creation, commissioning and management Proficiency in HTML newsletter creation, working to tight deadlines, collaborating with other departments, and using mail clients Experience of managing suppliers, partners and contributors Familiarity with design software for creating digital assets, such as Canva Knowledge of CRM databases Experience with digital advertising and promoted social media posts, analysing trends, reviewing efficacy, and adjusting campaigns in real time An understanding of the academic and research communities Personal attributes Self-starter, able to work proactively and intuitively Work to varying timelines and prioritise own workload accordingly Passion for tropical medicine and global health Good team player, with an understanding of the challenges of working in a small team Resilience under pressure Flexibility to work outside of office hours, and to travel within the UK and beyond, as required Ability to communicate with a range of people of different levels, disciplines and backgrounds Desirable Knowledge of Mosaico and SparkPost for building HTML emails Experience running websites on Drupal 10 Some experience using CiviCRM Existing network of experts in the tropical medicine and global health space The deadline for this role is 5pm GMT 4th March. Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us. N.B. Applications submitted without a supporting statement may not be considered. No agencies please.
About The Role We're looking for a Social Media Officer to help shape how the Royal British Legion shows up across some of the UK's busiest and most visible social channels. Working alongside another Social Media Officer and reporting into the Social Media Manager, you'll be hands on with day-to-day content and community management across platforms including Instagram, LinkedIn and Facebook engaging millions of people with work that genuinely matters. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. This is a role for someone who enjoys both sides of social: creating great content and being right in the mix of conversations. You'll be writing copy, creating visual content, spotting trends, engaging with comments and messages, and helping manage high profile moments where judgement and tone really count. You'll work closely with teams across Marketing and Communications to bring campaigns and events to life, ensuring our social output feels relevant, engaging and thoughtfully crafted for each platform not one size fits all. You'll also have real scope to influence how our social channels evolve. From identifying new content opportunities and working with influencers and creators, to using insight and reporting to shape what we do next, this is a role where your ideas and instincts will be valued. If you're excited by fast moving platforms like Instagram, enjoy working collaboratively, and want to build a social media career on high impact, high-profile work, this is a chance to do exactly that. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. Interview Dates: W/C 16th February 2026 We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Feb 03, 2026
Full time
About The Role We're looking for a Social Media Officer to help shape how the Royal British Legion shows up across some of the UK's busiest and most visible social channels. Working alongside another Social Media Officer and reporting into the Social Media Manager, you'll be hands on with day-to-day content and community management across platforms including Instagram, LinkedIn and Facebook engaging millions of people with work that genuinely matters. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. This is a role for someone who enjoys both sides of social: creating great content and being right in the mix of conversations. You'll be writing copy, creating visual content, spotting trends, engaging with comments and messages, and helping manage high profile moments where judgement and tone really count. You'll work closely with teams across Marketing and Communications to bring campaigns and events to life, ensuring our social output feels relevant, engaging and thoughtfully crafted for each platform not one size fits all. You'll also have real scope to influence how our social channels evolve. From identifying new content opportunities and working with influencers and creators, to using insight and reporting to shape what we do next, this is a role where your ideas and instincts will be valued. If you're excited by fast moving platforms like Instagram, enjoy working collaboratively, and want to build a social media career on high impact, high-profile work, this is a chance to do exactly that. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. Interview Dates: W/C 16th February 2026 We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. This remote role focuses on onboarding new clients, ensuring product adoption, and retaining existing accounts. Ideal candidates should hold a degree in a related field and possess 3-5 years of relevant experience in customer success. A passion for digital marketing and strong interpersonal skills are crucial. Join a fast-paced and supportive environment that values innovation and professional growth.
Feb 03, 2026
Full time
A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. This remote role focuses on onboarding new clients, ensuring product adoption, and retaining existing accounts. Ideal candidates should hold a degree in a related field and possess 3-5 years of relevant experience in customer success. A passion for digital marketing and strong interpersonal skills are crucial. Join a fast-paced and supportive environment that values innovation and professional growth.
Overview Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We're helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Customer Support Specialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put simply, our Customer Support Specialists are the digital face of Kroo! We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also work alongside our product teams and developers to improve the customer experience on a day-to-day basis as well as the wider organisation. The Kroo is growing and we'd love to hear from you if you're interested in joining us in our journey. Here's what you will be doing: Provide and maintain exceptionally high levels of customer service via live chat, email, phone and social media Be the first port of call for customer complaints and concerns to make sure that they're treated fairly Show proactiveness and ownership skills to solve customer problems Proactively spot patterns in the frustrations or hopes of our customers, seeing where we can change our processes, tools or product to serve them better Identify customers who might be vulnerable and ensure we support them when needed Work closely with our financial crime team to act as the first line of defence to help spot and investigate trends Understand, prioritise and escalate customers' feedback and feature requests to the product team Support other members in the Operations team by being a point of contact and mentoring new joiners. We're looking for someone who: Has front line or back office banking experience Has experience in customer service in the financial services industry Is interested in how technology can improve people's lives Enjoys the startup environment Is customer focused Has a high level of organisation Has excellent written and verbal communication skills Has a high level of empathy and the ability to connect with other people What we offer: At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer-sponsored volunteer program: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up. Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required. Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Central Manchester. Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. About Our Process: We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is: People screen and quiz interview - 45 mins Technical interview challenge with the hiring manager - 45 mins Head of division interview - 45 mins Successful candidates after the technical stage will be invited to informally meet the team in person and see our fantastic offices. Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you. Hybrid Working At Kroo Bank, we embrace a hybrid policy that grants individuals and teams a considerable level of autonomy regarding office usage, maximising productivity. Our office in Manchester is a splendid space that serves as a valuable and potent resource when utilised appropriately. Presently, we follow a blended working model, where employees are expected to work in the office for 1-2 days a week. Therefore, candidates who are able to occasionally commute to the office align best with our current work practices. Please bear in mind that this position entails working shifts over 5 days, totalling 37.5 hours per week. The shift schedule will be provided well in advance, typically spanning from 6 am to 10 pm. Diversity and Inclusion We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process. To all Recruitment Agencies At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
Feb 03, 2026
Full time
Overview Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We're helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Customer Support Specialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put simply, our Customer Support Specialists are the digital face of Kroo! We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also work alongside our product teams and developers to improve the customer experience on a day-to-day basis as well as the wider organisation. The Kroo is growing and we'd love to hear from you if you're interested in joining us in our journey. Here's what you will be doing: Provide and maintain exceptionally high levels of customer service via live chat, email, phone and social media Be the first port of call for customer complaints and concerns to make sure that they're treated fairly Show proactiveness and ownership skills to solve customer problems Proactively spot patterns in the frustrations or hopes of our customers, seeing where we can change our processes, tools or product to serve them better Identify customers who might be vulnerable and ensure we support them when needed Work closely with our financial crime team to act as the first line of defence to help spot and investigate trends Understand, prioritise and escalate customers' feedback and feature requests to the product team Support other members in the Operations team by being a point of contact and mentoring new joiners. We're looking for someone who: Has front line or back office banking experience Has experience in customer service in the financial services industry Is interested in how technology can improve people's lives Enjoys the startup environment Is customer focused Has a high level of organisation Has excellent written and verbal communication skills Has a high level of empathy and the ability to connect with other people What we offer: At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer-sponsored volunteer program: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up. Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required. Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Central Manchester. Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. About Our Process: We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is: People screen and quiz interview - 45 mins Technical interview challenge with the hiring manager - 45 mins Head of division interview - 45 mins Successful candidates after the technical stage will be invited to informally meet the team in person and see our fantastic offices. Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you. Hybrid Working At Kroo Bank, we embrace a hybrid policy that grants individuals and teams a considerable level of autonomy regarding office usage, maximising productivity. Our office in Manchester is a splendid space that serves as a valuable and potent resource when utilised appropriately. Presently, we follow a blended working model, where employees are expected to work in the office for 1-2 days a week. Therefore, candidates who are able to occasionally commute to the office align best with our current work practices. Please bear in mind that this position entails working shifts over 5 days, totalling 37.5 hours per week. The shift schedule will be provided well in advance, typically spanning from 6 am to 10 pm. Diversity and Inclusion We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process. To all Recruitment Agencies At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
Come join us, and shape the future of the insurance industry! SCOR Digital Solutions is a global insurance consultancy helping insurers worldwide to grow sustainably. A critical part of the SCOR Group, we are specialised in developing industry-leading digital solutions for every part of the consumer journey, from underwriting, to engagement, to claims. By combining SCOR's comprehensive data and analytical expertise with the award winning capabilities of our in house product and technical teams, our solutions are helping insurers to transform the experience of their consumers worldwide. As Customer Success Manager, you will play an essential role in managing integration related support cases, ensuring smooth onboarding, and maintaining high customer satisfaction. The ideal candidate will have a deep understanding of SaaS platforms, technical integrations, and customer centric project delivery and is able to connect people and technology. This job has a broad remit encompassing - but not limited to - the work areas below: Define the goals, scope, budget, and resources of a project with all stakeholders. Own and manage the lifecycle of integration related support cases, ensuring timely resolution and high customer satisfaction. Serve as the primary liaison between clients and internal teams (engineering, product, configuration, support) to resolve technical and integration challenges. Understand each client's architecture and business processes to guide integration best practices and identify potential friction points. Collaborate with implementation teams to ensure smooth onboarding and handover of integration cases. Monitor and report on integration health, usage patterns, and case trends to proactively address issues. Maintain detailed documentation of integration scenarios, resolutions, and lessons learned to support continuous improvement. Contribute to the development of integration playbooks, knowledge base articles, and self service tools. Support change management efforts when clients update their systems or workflows that impact the SaaS integration. Lead and manage digital projects from inception to completion, ensuring alignment with strategic goals. Oversee the implementation and lifecycle of SaaS software solutions, ensuring seamless integration and user adoption. Establish and optimise project management processes and workflows to enhance efficiency and scalability. Collaborate with cross functional technical teams to ensure technological feasibility and innovation in project delivery. Facilitate communication between project participants and translate complex requirements for non technical stakeholders. Provide regular progress reports and maintain proactive communication with clients. Collaborate with project managers to improve processes and make sure to optimise for client delivery. Core competencies The successful candidate for this job will be enthusiastic about the responsibilities above, and will have a skillset which complements the job well, including: Strong understanding of software integration, APIs, and cloud based platforms. Ability to analyse technical issues and coordinate cross functional teams to resolve them. Familiarity with change management practices in a SaaS environment. Strong drafting skills for functional documentation and client communication. Ability to set up and refine operational processes in dynamic environments. Understanding of modern technology stacks and software development practices. Excellent communication skills in English and French, Spanish is a nice to have. Required skills & experience Proven experience in SaaS project management and customer success. Experience with agile methodologies and structured project management (e.g., V Model). Experience with documenting processes and creating support materials. Proficiency in tools such as Jira, Confluence, SharePoint, and Power BI. What we offer Be part of an international culture with tech specialists. Medical allowance and pension plans. Remuneration policy. Green policy. Evolve in a stimulating and challenging environment. Share and learn with a passionate international community. Evolve in a start up mentality. The company working language is English. All employees should speak, read and write English to a sufficient level in order to communicate and operate effectively in the organisation. The recruitment process You can expect the following stages: 1 2 Interview with the hiring team & manager (online or in person) 3 Written test or case study Apply now If you feel you have something unique to bring, make your case by getting in touch. We'd love to hear from you. Firstname Surname E Mail Country Attaching CV (Please make sure you send us an attachment no more than 2 mb, in .pdf or .doc format) Link to LinkedIn Link to another social media We protect your personal data in accordance with GDPR. You have the right to view, change, delete, or contest any of your personal data processed by us. Check your rights in SCOR Digital Solutions privacy policy for more information. By submitting this application, you agree to our policy for handling candidate data
Feb 03, 2026
Full time
Come join us, and shape the future of the insurance industry! SCOR Digital Solutions is a global insurance consultancy helping insurers worldwide to grow sustainably. A critical part of the SCOR Group, we are specialised in developing industry-leading digital solutions for every part of the consumer journey, from underwriting, to engagement, to claims. By combining SCOR's comprehensive data and analytical expertise with the award winning capabilities of our in house product and technical teams, our solutions are helping insurers to transform the experience of their consumers worldwide. As Customer Success Manager, you will play an essential role in managing integration related support cases, ensuring smooth onboarding, and maintaining high customer satisfaction. The ideal candidate will have a deep understanding of SaaS platforms, technical integrations, and customer centric project delivery and is able to connect people and technology. This job has a broad remit encompassing - but not limited to - the work areas below: Define the goals, scope, budget, and resources of a project with all stakeholders. Own and manage the lifecycle of integration related support cases, ensuring timely resolution and high customer satisfaction. Serve as the primary liaison between clients and internal teams (engineering, product, configuration, support) to resolve technical and integration challenges. Understand each client's architecture and business processes to guide integration best practices and identify potential friction points. Collaborate with implementation teams to ensure smooth onboarding and handover of integration cases. Monitor and report on integration health, usage patterns, and case trends to proactively address issues. Maintain detailed documentation of integration scenarios, resolutions, and lessons learned to support continuous improvement. Contribute to the development of integration playbooks, knowledge base articles, and self service tools. Support change management efforts when clients update their systems or workflows that impact the SaaS integration. Lead and manage digital projects from inception to completion, ensuring alignment with strategic goals. Oversee the implementation and lifecycle of SaaS software solutions, ensuring seamless integration and user adoption. Establish and optimise project management processes and workflows to enhance efficiency and scalability. Collaborate with cross functional technical teams to ensure technological feasibility and innovation in project delivery. Facilitate communication between project participants and translate complex requirements for non technical stakeholders. Provide regular progress reports and maintain proactive communication with clients. Collaborate with project managers to improve processes and make sure to optimise for client delivery. Core competencies The successful candidate for this job will be enthusiastic about the responsibilities above, and will have a skillset which complements the job well, including: Strong understanding of software integration, APIs, and cloud based platforms. Ability to analyse technical issues and coordinate cross functional teams to resolve them. Familiarity with change management practices in a SaaS environment. Strong drafting skills for functional documentation and client communication. Ability to set up and refine operational processes in dynamic environments. Understanding of modern technology stacks and software development practices. Excellent communication skills in English and French, Spanish is a nice to have. Required skills & experience Proven experience in SaaS project management and customer success. Experience with agile methodologies and structured project management (e.g., V Model). Experience with documenting processes and creating support materials. Proficiency in tools such as Jira, Confluence, SharePoint, and Power BI. What we offer Be part of an international culture with tech specialists. Medical allowance and pension plans. Remuneration policy. Green policy. Evolve in a stimulating and challenging environment. Share and learn with a passionate international community. Evolve in a start up mentality. The company working language is English. All employees should speak, read and write English to a sufficient level in order to communicate and operate effectively in the organisation. The recruitment process You can expect the following stages: 1 2 Interview with the hiring team & manager (online or in person) 3 Written test or case study Apply now If you feel you have something unique to bring, make your case by getting in touch. We'd love to hear from you. Firstname Surname E Mail Country Attaching CV (Please make sure you send us an attachment no more than 2 mb, in .pdf or .doc format) Link to LinkedIn Link to another social media We protect your personal data in accordance with GDPR. You have the right to view, change, delete, or contest any of your personal data processed by us. Check your rights in SCOR Digital Solutions privacy policy for more information. By submitting this application, you agree to our policy for handling candidate data
Job Pack: Administration Officer Closing Date: TBA Interview Dates: TBA Contents About Marsh Farm Futures The Application Processes Job Description Person Specification Marsh Farm Futures - (MFF) Introduction Marsh Farm Futures (MFF) is an independent charity based in Marsh Farm, Luton, Bedfordshire. It is run and managed by a board of trustees made up of local residents and representatives of local organisations from within the local community. Our vision is to improve the well-being and quality of life for those who live and work in Marsh Farm by working with partners to inspire and empower the community through sustainable opportunities. We aim to achieve this vision through a number of strategic objectives. These include developing a program of support for young people, improving educational standards and fostering the development of a healthy and safe community. In addition, Marsh Farm Futures wants to play its part in developing a vibrant local economy. The income generated from its activities is used to invest in further community activities in a way that meets the vision of the organisation as set out above. Futures House Futures House is a bespoke low operating cost building, with a gross internal area of 65,000 square feet. As a vibrant, sustainable, and innovatively designed community hub , Futures House provides enhanced local public services, including police, health and community care services, as well as providing quality office space, a cafe and an indoor play park. Futures House includes a number of key anchor tenancies as follows: Bedfordshire Police who operate a Community Policing Unit at ground floor level. Heywood House who provide day care services for young adults with complex learning difficulties. The Application Process Please read the following guidelines carefully before completing your application. Submitting an Application Please submit an up-to-date Chronological CVof no more than 4 pages alongside a job-specific cover letter of no more than 2 pages via email to (url removed) stating the job title in the subject of the email. Your application will be treated in the strictest confidence. Ensure that you will be available to attend the interview date specified in the covering letter, as it is rarely possible to convene an interview panel on any other date. References You will need to nominate two references who will be able to comment on your suitability for the post, one of these should include your current or most recent employer. Job Specification We strongly recommend that you thoroughly read the job description and person specification attached to this pack as it will highlight all the essential and desirable criteria set for this post. Through the shortlisting stage, the criterion will be used to decide which candidates are suitable for interview. Ensure that you use your Chronological CV and cover letter to adequately match your skills and experience against the criteria. Demonstrate how you can meet each of the criteria identified on the person specification, relating your skills and experience to those required. These may include experience gained through employment, your personal interests or education. Remember, the shortlisting panel will be looking at how you best match the essential and desirable criteria soif you do not tell us we will not know. We are unable to make assumptions about you or your abilities. Should you have any queries relating to the job or person specification please contact us (phone number removed). Acknowledgement of your Application Due to the high levels of applications MFF receives, we may be unable to acknowledge receipt of your application The Closing Date You must ensure that your application reaches MFF by the closing date and time listed above as late applications are not normally accepted. Interview Selection Successful candidates selected for interview will be confirmed by email. If you have not heard from us within 4 weeks after the post/s closing, it is unlikely that your application has been successful on this occasion. Please do not let this deter you from applying for any future vacancies at Marsh Farm Futures. Unfortunately, we are unable to provide candidates with feedback from their application form if they have not been shortlisted. Selection Procedure A selection criterion for interviews is based on merit only and will include the following process: Chronological CV and Cover Letter Panel Interview Criminal Records Bureau (CRB) Disclosure Check Please note that some posts may require a CRB disclosure check. In these cases, candidates will be informed at the interview. Receipt of a satisfactory check would be a condition of appointment. Job Description: Administration Officer Salary: £23,500 Main Purpose: To provide high-quality administrative and support to the organisation and the CEO, ensuring smooth operations, effective governance, and strong stakeholder relationships in support of the charity s mission. Responsible to: Chief Executive Location: Futures House, the Moakes, Marsh Farm, Luton LU3 3QB Hours: 35 Hours Summary of main responsibilities Administration and Office Management To establish, organise, manage, and maintain the office administration systems and procedures e.g., telephones, post, stationery supplies, office maintenance, etc. Manage and maintain filing systems both electronic and paper which may include databases, personnel, and legal records To provide a reception service for the team based in the front reception area at Futures House, welcoming visitors to the office, taking bookings and organising room bookings, as well as providing refreshments. Management of room bookings and hires in other building spaces that may be appropriate for renting out including marketing and development to identify other markets including complementary activities to improve income opportunities. Finance & Compliance Support To assist in the financial administration duties as required to support the efficient delivery of services which include managing petty cash, process invoices, expenses for the CEO, and producing regular reports on expenses. Assist in budgeting monitoring and procurement procedures Maintain accurate compliance and finance records to report to the Charity Commission, Companies House and appropriate banking arrangements. Communications & Engagement Production of quarterly MFF newsletter, produce content and update the MFF website, as well as design and production of any internal communications and signage when required Develop effective means of communication on behalf of the organisation with the local community and stakeholders by a range of means, e.g., Futures House Notice Boards, MFF website, and social media platforms Working collaboratively with other service/departments officer/manager to develop our communications including social media and local marketing campaigns and mailings) Support co-ordination of events, training sessions and community activities Assist in managing relationships with stakeholders, partners and community groups Responding to customer enquiries and complaints, reviewing, and updating MFF policies and procedures circulating when necessary. Executive Support Assist the Chief Executive s with his emails, filing, records and meeting arrangements. Draft, proofread and prepare correspondence, reports and presentations. Act as first point of contact for the Chief Executive, managing enquiries professionally. Support the Chief Executive with Board and governance processes, including preparing agendas, circulating papers, compliance records and minute-taking. General Uphold and promote the charity s values at all times. Work flexibly within a small team environment Carry out all duties in accordance with the Equal Opportunities policy and in accordance with MFF s commitment to high quality service provision to the customers. To attend training to support and deliver the requirement of the role Undertake any other reasonable duties as required by the Chief Exeutive This list is not exhaustive or exclusive and you may be required to undertake any other reasonable duties from time to time. Other Information Hours 35 hours per week Monday to Friday, 9am to 5pm although some evening and weekend work may be required Person Specification This acts as the selection criteria and gives an outline of the types of person and the characteristics required to do the job. Essential (E) :- without which candidate would be rejected Desirable (D) :- useful for choosing between two good candidates Please ensure, when providing your Chronological CV, you give clear examples with headings of how you meet the essential and desirable criteria Essential/ Desirable Criteria Skills, Abilities and Knowledge E An in-depth knowledge of office administration procedures E Excellent written and oral communication skills E Effective time management, self-motivation, and ability to achieve objectives against tight deadlines E Excellent customer service skills . click apply for full job details
Feb 03, 2026
Full time
Job Pack: Administration Officer Closing Date: TBA Interview Dates: TBA Contents About Marsh Farm Futures The Application Processes Job Description Person Specification Marsh Farm Futures - (MFF) Introduction Marsh Farm Futures (MFF) is an independent charity based in Marsh Farm, Luton, Bedfordshire. It is run and managed by a board of trustees made up of local residents and representatives of local organisations from within the local community. Our vision is to improve the well-being and quality of life for those who live and work in Marsh Farm by working with partners to inspire and empower the community through sustainable opportunities. We aim to achieve this vision through a number of strategic objectives. These include developing a program of support for young people, improving educational standards and fostering the development of a healthy and safe community. In addition, Marsh Farm Futures wants to play its part in developing a vibrant local economy. The income generated from its activities is used to invest in further community activities in a way that meets the vision of the organisation as set out above. Futures House Futures House is a bespoke low operating cost building, with a gross internal area of 65,000 square feet. As a vibrant, sustainable, and innovatively designed community hub , Futures House provides enhanced local public services, including police, health and community care services, as well as providing quality office space, a cafe and an indoor play park. Futures House includes a number of key anchor tenancies as follows: Bedfordshire Police who operate a Community Policing Unit at ground floor level. Heywood House who provide day care services for young adults with complex learning difficulties. The Application Process Please read the following guidelines carefully before completing your application. Submitting an Application Please submit an up-to-date Chronological CVof no more than 4 pages alongside a job-specific cover letter of no more than 2 pages via email to (url removed) stating the job title in the subject of the email. Your application will be treated in the strictest confidence. Ensure that you will be available to attend the interview date specified in the covering letter, as it is rarely possible to convene an interview panel on any other date. References You will need to nominate two references who will be able to comment on your suitability for the post, one of these should include your current or most recent employer. Job Specification We strongly recommend that you thoroughly read the job description and person specification attached to this pack as it will highlight all the essential and desirable criteria set for this post. Through the shortlisting stage, the criterion will be used to decide which candidates are suitable for interview. Ensure that you use your Chronological CV and cover letter to adequately match your skills and experience against the criteria. Demonstrate how you can meet each of the criteria identified on the person specification, relating your skills and experience to those required. These may include experience gained through employment, your personal interests or education. Remember, the shortlisting panel will be looking at how you best match the essential and desirable criteria soif you do not tell us we will not know. We are unable to make assumptions about you or your abilities. Should you have any queries relating to the job or person specification please contact us (phone number removed). Acknowledgement of your Application Due to the high levels of applications MFF receives, we may be unable to acknowledge receipt of your application The Closing Date You must ensure that your application reaches MFF by the closing date and time listed above as late applications are not normally accepted. Interview Selection Successful candidates selected for interview will be confirmed by email. If you have not heard from us within 4 weeks after the post/s closing, it is unlikely that your application has been successful on this occasion. Please do not let this deter you from applying for any future vacancies at Marsh Farm Futures. Unfortunately, we are unable to provide candidates with feedback from their application form if they have not been shortlisted. Selection Procedure A selection criterion for interviews is based on merit only and will include the following process: Chronological CV and Cover Letter Panel Interview Criminal Records Bureau (CRB) Disclosure Check Please note that some posts may require a CRB disclosure check. In these cases, candidates will be informed at the interview. Receipt of a satisfactory check would be a condition of appointment. Job Description: Administration Officer Salary: £23,500 Main Purpose: To provide high-quality administrative and support to the organisation and the CEO, ensuring smooth operations, effective governance, and strong stakeholder relationships in support of the charity s mission. Responsible to: Chief Executive Location: Futures House, the Moakes, Marsh Farm, Luton LU3 3QB Hours: 35 Hours Summary of main responsibilities Administration and Office Management To establish, organise, manage, and maintain the office administration systems and procedures e.g., telephones, post, stationery supplies, office maintenance, etc. Manage and maintain filing systems both electronic and paper which may include databases, personnel, and legal records To provide a reception service for the team based in the front reception area at Futures House, welcoming visitors to the office, taking bookings and organising room bookings, as well as providing refreshments. Management of room bookings and hires in other building spaces that may be appropriate for renting out including marketing and development to identify other markets including complementary activities to improve income opportunities. Finance & Compliance Support To assist in the financial administration duties as required to support the efficient delivery of services which include managing petty cash, process invoices, expenses for the CEO, and producing regular reports on expenses. Assist in budgeting monitoring and procurement procedures Maintain accurate compliance and finance records to report to the Charity Commission, Companies House and appropriate banking arrangements. Communications & Engagement Production of quarterly MFF newsletter, produce content and update the MFF website, as well as design and production of any internal communications and signage when required Develop effective means of communication on behalf of the organisation with the local community and stakeholders by a range of means, e.g., Futures House Notice Boards, MFF website, and social media platforms Working collaboratively with other service/departments officer/manager to develop our communications including social media and local marketing campaigns and mailings) Support co-ordination of events, training sessions and community activities Assist in managing relationships with stakeholders, partners and community groups Responding to customer enquiries and complaints, reviewing, and updating MFF policies and procedures circulating when necessary. Executive Support Assist the Chief Executive s with his emails, filing, records and meeting arrangements. Draft, proofread and prepare correspondence, reports and presentations. Act as first point of contact for the Chief Executive, managing enquiries professionally. Support the Chief Executive with Board and governance processes, including preparing agendas, circulating papers, compliance records and minute-taking. General Uphold and promote the charity s values at all times. Work flexibly within a small team environment Carry out all duties in accordance with the Equal Opportunities policy and in accordance with MFF s commitment to high quality service provision to the customers. To attend training to support and deliver the requirement of the role Undertake any other reasonable duties as required by the Chief Exeutive This list is not exhaustive or exclusive and you may be required to undertake any other reasonable duties from time to time. Other Information Hours 35 hours per week Monday to Friday, 9am to 5pm although some evening and weekend work may be required Person Specification This acts as the selection criteria and gives an outline of the types of person and the characteristics required to do the job. Essential (E) :- without which candidate would be rejected Desirable (D) :- useful for choosing between two good candidates Please ensure, when providing your Chronological CV, you give clear examples with headings of how you meet the essential and desirable criteria Essential/ Desirable Criteria Skills, Abilities and Knowledge E An in-depth knowledge of office administration procedures E Excellent written and oral communication skills E Effective time management, self-motivation, and ability to achieve objectives against tight deadlines E Excellent customer service skills . click apply for full job details
