Data & Performance Analyst Based in London Hybrid Working (2-3 Days On-Site) 6-12 Month Fixed-Term Contract (Opportunity to go permanent) £40,000 - £50,000 per annum (dependent on experience) We are currently recruiting for a Data & Performance Analyst to join a leading organisation within the housing and social care sector. This is an excellent opportunity for an analytical professional with strong Power BI, SQL, and performance reporting experience to play a key role in driving data-led decision making across the business. Working closely with senior leaders, operational teams, and stakeholders across the organisation, the successful candidate will provide meaningful analysis, develop insightful reporting solutions, and support performance management through high-quality data and business intelligence. Data & Performance Analyst - Duties and Responsibilities: Conduct detailed analysis and interpretation of performance data, identifying trends, risks, and opportunities to support business objectives Develop and maintain dashboards, reports, and visualisations using Power BI and other business intelligence tools Produce regular performance reports and management information for senior leadership teams, executives, and board-level stakeholders Work with operational managers to understand reporting requirements and develop effective performance monitoring frameworks Support the organisation's regulatory, contractual, and statutory reporting obligations by ensuring accurate and timely submissions Ensure data quality, integrity, and governance standards are maintained across reporting systems and datasets Develop self-service reporting capabilities to improve access to management information across the organisation Collaborate with stakeholders to identify data improvement opportunities, streamline reporting processes, and drive continuous improvement initiatives Data & Performance Analyst - Ideal Candidate: Experience within a Data Analyst, Performance Analyst, Business Intelligence Analyst, or similar role Strong experience developing reports and dashboards using Power BI, including data modelling, DAX, and visualisation design Previous experience within housing, social care, public sector, or other regulated environments is ideal Advanced Microsoft Excel skills, with the ability to analyse large datasets and present findings clearly Strong analytical skills with the ability to interpret complex data and translate findings into actionable business insight Experience producing performance reports and management information for a range of stakeholder groups, including senior management Confident communicator with strong stakeholder engagement and business partnering skills Knowledge of SQL, SSRS, Business Objects, or data warehouse environments would be highly beneficial Rewards and Benefits: Generous pension scheme 25+ days annual leave, increasing with length of service Hybrid working arrangements Life assurance scheme Ongoing professional development and training opportunities Employee assistance and wellbeing support programmes Discounts, reward schemes, and lifestyle benefits Collaborative and supportive working environment Career progression opportunities within a growing and evolving organisation Should you be interested in this Data & Performance Analyst vacancy, please don't hesitate to apply immediately. Successful CVs will be shortlisted and contacted within 48 hours of application
Aug 24, 2026
Full time
Data & Performance Analyst Based in London Hybrid Working (2-3 Days On-Site) 6-12 Month Fixed-Term Contract (Opportunity to go permanent) £40,000 - £50,000 per annum (dependent on experience) We are currently recruiting for a Data & Performance Analyst to join a leading organisation within the housing and social care sector. This is an excellent opportunity for an analytical professional with strong Power BI, SQL, and performance reporting experience to play a key role in driving data-led decision making across the business. Working closely with senior leaders, operational teams, and stakeholders across the organisation, the successful candidate will provide meaningful analysis, develop insightful reporting solutions, and support performance management through high-quality data and business intelligence. Data & Performance Analyst - Duties and Responsibilities: Conduct detailed analysis and interpretation of performance data, identifying trends, risks, and opportunities to support business objectives Develop and maintain dashboards, reports, and visualisations using Power BI and other business intelligence tools Produce regular performance reports and management information for senior leadership teams, executives, and board-level stakeholders Work with operational managers to understand reporting requirements and develop effective performance monitoring frameworks Support the organisation's regulatory, contractual, and statutory reporting obligations by ensuring accurate and timely submissions Ensure data quality, integrity, and governance standards are maintained across reporting systems and datasets Develop self-service reporting capabilities to improve access to management information across the organisation Collaborate with stakeholders to identify data improvement opportunities, streamline reporting processes, and drive continuous improvement initiatives Data & Performance Analyst - Ideal Candidate: Experience within a Data Analyst, Performance Analyst, Business Intelligence Analyst, or similar role Strong experience developing reports and dashboards using Power BI, including data modelling, DAX, and visualisation design Previous experience within housing, social care, public sector, or other regulated environments is ideal Advanced Microsoft Excel skills, with the ability to analyse large datasets and present findings clearly Strong analytical skills with the ability to interpret complex data and translate findings into actionable business insight Experience producing performance reports and management information for a range of stakeholder groups, including senior management Confident communicator with strong stakeholder engagement and business partnering skills Knowledge of SQL, SSRS, Business Objects, or data warehouse environments would be highly beneficial Rewards and Benefits: Generous pension scheme 25+ days annual leave, increasing with length of service Hybrid working arrangements Life assurance scheme Ongoing professional development and training opportunities Employee assistance and wellbeing support programmes Discounts, reward schemes, and lifestyle benefits Collaborative and supportive working environment Career progression opportunities within a growing and evolving organisation Should you be interested in this Data & Performance Analyst vacancy, please don't hesitate to apply immediately. Successful CVs will be shortlisted and contacted within 48 hours of application
Vixio is a next-generation Regulatory Change Management platform, built for compliance and risk teams navigating an increasingly complex and fast-moving global regulatory landscape. Founded on over 20 years of deep regulatory expertise, Vixio combines the power of AI with the judgement of specialist analysts covering 200+ jurisdictions - delivering intelligence that is both machine-scalable and human-verified. It's this combination that sets us apart: where generic AI tools can summarise, Vixio's expert-led platform helps organisations monitor, assess, implement, and evidence regulatory change with confidence. We are in an exciting period of evolution - transitioning from our roots as a world-class regulatory intelligence provider into a fully integrated Regulatory Change Management platform. Our 2026 roadmap reflects bold ambition: embedding AI-powered workflows across the entire compliance lifecycle and becoming the platform of choice for compliance, risk, and regulatory affairs teams at the world's leading financial institutions, payments firms, and regulated businesses. With a growing presence across Payments, Banking, and Gambling, and a client base that includes some of the most innovative firms in global finance, Vixio is scaling fast - and we're looking for exceptional people to grow with us. About the role: The role will be to recruit the best talent in the market through direct sourcing and partnering closely with key stakeholders to truly understand their business needs. The role is the gatekeeper for our Talent Acquisition process, our Vixio culture, ensuring consistency across the business. Alongside direct sourcing the role is to build our employer brand, raising Vixio's profile as an employer of choice. This role will also play an instrumental in shaping our Diversity, Equality and Inclusion strategy. Key Responsibilities & Accountabilities Creating and building a Talent Acquisition strategy to support the business with their growth plans in the UK and US. This includes the end to end talent acquisition process. Being proactive in utilising AI in our talent acquisition process. Maintaining Vixio's direct sourcing model of Talent Acquisition. This includes sourcing candidates via LinkedIn, job websites, professional networks and referrals. Build and maintain a talent pipeline for key roles through building up a deep understanding of Vixio and the roles we recruit for. Being the Talent Acquisition expert across Vixio, supporting the business with candidate salary benchmarking and role profiles. Partnering with key business stakeholders to understand our role requirements at Vixio. Building an understanding of technical and behavioural competencies required to be successful at Vixio. Keeping stakeholders informed at every stage of the recruitment process. Maintaining and building a selection toolkit for roles across the business, ensuring consistency and excellence in our recruitment process. Educate and support business stakeholders in their use, ensuring a high class Talent Acquisition experience for all. Candidate management, keeping all candidates informed throughout their Talent Acquisition process at Vixio, ensuring that all candidates have an excellent experience, regardless of the outcome. Be actively involved in the Talent Acquisition process, screening and short listing candidates, and supporting stakeholders in the selection process. Build Vixio's Employer Brand. This will include reviewing our website, LinkedIn and Social Media and looking for opportunities to sell Vixio as an employer of choice. Ensure diversity and inclusion is taken into account through our Talent Acquisition process, proactively looking to ensure equality for all. This could include introducing blind CVs, partnering with external organisations to provide access to alternative, diverse talent pipelines. Own our Glassdoor profile, creating a strategy to further build our profile and feedback. Responsible for reporting on key Talent Acquisition metrics, including but not limited to cost of recruitment, time to recruit, detail of our talent pipeline, including the diversity of our pipeline. Managing all recruitment agency relationships where relevant, ensuring we partner with people who understand Vixio and provide an excellent candidate experience. Knowledge & Experience Experience of working within an In-House Talent Acquisition team, and managing the end to end process. Experienced Talent Acquisition professional with a proven track record of direct sourcing. Proven experience of utilising AI within Talent Acquisition. Previous experience of building an employer brand, including establishing partnerships with external organisations to build a talent pipeline. Experience of recruiting in the US would be beneficial. Working within an organisation with a strong focus on Diversity and Inclusion would be beneficial. Behaviours and competencies that you need to be successful Excellent communication skills, with an ability to build relationships with a wide variety of people. High levels of emotional intelligence with the ability to accurately assess candidates. Able to influence, network, engage with people at all levels of the company, building strong working relationships with everyone. Good written and verbal literacy skills, with an excellent attention to detail. Self-motivated, self starter to who driven to make positive changes. Excellent organisational skills, with the ability to multitask and effectively time manage. A natural curiosity to build a deep understanding of all role requirements. An excellent team player. The Vixio Edge: Hybrid + Global: 2-3 days office-based, work from anywhere globally up to 20 days/year. Comprehensive benefits: competitive salary, bonus, pension, health/dental insurance, EV car scheme, mental health support. High-Performance Culture: Real investment in your growth, coaching, peer reviews, and a team that takes development seriously. You'll be building expertise in Regulatory Change Management platforms while influencing how Vixio scales into enterprise compliance markets. Partner with Sales teams that understand enterprise software, Product teams building next-generation RegTech, and Engineering teams that take technical excellence seriously. Expert-led regulatory intelligence to help you navigate the global payments and gambling landscape.
Aug 24, 2026
Full time
Vixio is a next-generation Regulatory Change Management platform, built for compliance and risk teams navigating an increasingly complex and fast-moving global regulatory landscape. Founded on over 20 years of deep regulatory expertise, Vixio combines the power of AI with the judgement of specialist analysts covering 200+ jurisdictions - delivering intelligence that is both machine-scalable and human-verified. It's this combination that sets us apart: where generic AI tools can summarise, Vixio's expert-led platform helps organisations monitor, assess, implement, and evidence regulatory change with confidence. We are in an exciting period of evolution - transitioning from our roots as a world-class regulatory intelligence provider into a fully integrated Regulatory Change Management platform. Our 2026 roadmap reflects bold ambition: embedding AI-powered workflows across the entire compliance lifecycle and becoming the platform of choice for compliance, risk, and regulatory affairs teams at the world's leading financial institutions, payments firms, and regulated businesses. With a growing presence across Payments, Banking, and Gambling, and a client base that includes some of the most innovative firms in global finance, Vixio is scaling fast - and we're looking for exceptional people to grow with us. About the role: The role will be to recruit the best talent in the market through direct sourcing and partnering closely with key stakeholders to truly understand their business needs. The role is the gatekeeper for our Talent Acquisition process, our Vixio culture, ensuring consistency across the business. Alongside direct sourcing the role is to build our employer brand, raising Vixio's profile as an employer of choice. This role will also play an instrumental in shaping our Diversity, Equality and Inclusion strategy. Key Responsibilities & Accountabilities Creating and building a Talent Acquisition strategy to support the business with their growth plans in the UK and US. This includes the end to end talent acquisition process. Being proactive in utilising AI in our talent acquisition process. Maintaining Vixio's direct sourcing model of Talent Acquisition. This includes sourcing candidates via LinkedIn, job websites, professional networks and referrals. Build and maintain a talent pipeline for key roles through building up a deep understanding of Vixio and the roles we recruit for. Being the Talent Acquisition expert across Vixio, supporting the business with candidate salary benchmarking and role profiles. Partnering with key business stakeholders to understand our role requirements at Vixio. Building an understanding of technical and behavioural competencies required to be successful at Vixio. Keeping stakeholders informed at every stage of the recruitment process. Maintaining and building a selection toolkit for roles across the business, ensuring consistency and excellence in our recruitment process. Educate and support business stakeholders in their use, ensuring a high class Talent Acquisition experience for all. Candidate management, keeping all candidates informed throughout their Talent Acquisition process at Vixio, ensuring that all candidates have an excellent experience, regardless of the outcome. Be actively involved in the Talent Acquisition process, screening and short listing candidates, and supporting stakeholders in the selection process. Build Vixio's Employer Brand. This will include reviewing our website, LinkedIn and Social Media and looking for opportunities to sell Vixio as an employer of choice. Ensure diversity and inclusion is taken into account through our Talent Acquisition process, proactively looking to ensure equality for all. This could include introducing blind CVs, partnering with external organisations to provide access to alternative, diverse talent pipelines. Own our Glassdoor profile, creating a strategy to further build our profile and feedback. Responsible for reporting on key Talent Acquisition metrics, including but not limited to cost of recruitment, time to recruit, detail of our talent pipeline, including the diversity of our pipeline. Managing all recruitment agency relationships where relevant, ensuring we partner with people who understand Vixio and provide an excellent candidate experience. Knowledge & Experience Experience of working within an In-House Talent Acquisition team, and managing the end to end process. Experienced Talent Acquisition professional with a proven track record of direct sourcing. Proven experience of utilising AI within Talent Acquisition. Previous experience of building an employer brand, including establishing partnerships with external organisations to build a talent pipeline. Experience of recruiting in the US would be beneficial. Working within an organisation with a strong focus on Diversity and Inclusion would be beneficial. Behaviours and competencies that you need to be successful Excellent communication skills, with an ability to build relationships with a wide variety of people. High levels of emotional intelligence with the ability to accurately assess candidates. Able to influence, network, engage with people at all levels of the company, building strong working relationships with everyone. Good written and verbal literacy skills, with an excellent attention to detail. Self-motivated, self starter to who driven to make positive changes. Excellent organisational skills, with the ability to multitask and effectively time manage. A natural curiosity to build a deep understanding of all role requirements. An excellent team player. The Vixio Edge: Hybrid + Global: 2-3 days office-based, work from anywhere globally up to 20 days/year. Comprehensive benefits: competitive salary, bonus, pension, health/dental insurance, EV car scheme, mental health support. High-Performance Culture: Real investment in your growth, coaching, peer reviews, and a team that takes development seriously. You'll be building expertise in Regulatory Change Management platforms while influencing how Vixio scales into enterprise compliance markets. Partner with Sales teams that understand enterprise software, Product teams building next-generation RegTech, and Engineering teams that take technical excellence seriously. Expert-led regulatory intelligence to help you navigate the global payments and gambling landscape.
We are partnering with a premier, global financial services institution in their search for an AML Compliance & Transformation SME. This is a 9-month temporary role based in Canary Wharf, London, offering hybrid working and a day rate between £400 to £420 per day via Umbrella for the right candidate. The Role Sitting within the Investor Anti-Money Laundering team, you will oversee all aspects of Anti-Financial Crime processes and associated controls for direct and outsourced activities. Acting as a Subject Matter Expert (SME), you will play a critical role in managing complex AML cases, advising offshore locations, and driving key change initiatives as part of a wider anti-financial crime transformation program. Key Responsibilities: Oversight & Due Diligence: Manage AML processes for new and existing investors, including complex KYC checks, transaction monitoring, screening, and oversight of outsourced functions. Transformation & Change: Support the development and implementation of UKTA's anti-financial crime framework, leading large-scale client projects and financial crime change initiatives. Subject Matter Advisory: Act as an SME for local and offshore teams (Ireland/India), providing guidance on complex corporate structures including trusts, charities, pensions, and private companies (UBO identification). Escalations & Investigations: Lead, manage, and investigate complex AML and Fraud cases or complaints, using strong judgement to drive effective resolutions. Audit & Governance: Ensure processes meet stringent audit, risk, and compliance standards aligned with regulatory updates, covering AML Manager responsibilities when required. Stakeholder Engagement: Build strong working relationships across Transfer Agency, Compliance, and Relationship Management, representing the team in meetings with senior internal and external stakeholders. This role could be right for you if you have: Qualifications: Professionally recognised industry qualification(s) such as ICA, CAMS, or IOC. Experience: Proven track record in a senior AML Compliance or AML Operations role within financial services, fund administration, or transfer agency environments. Technical Knowledge: Deep understanding of UK Money Laundering Regulations, financial crime legislation, and best practice guidance. Complex Structure Expertise: Strong background analysing complex corporate structures, trusts, charities, and identifying ultimate beneficial owners (UBOs). Project & Leadership Skills: Experience participating in or leading large-scale AML/financial crime projects, process enhancements, or transformation programs. Soft Skills: Outstanding communication, problem-solving, and stakeholder management skills with the confidence to work independently under pressure. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
Aug 24, 2026
Full time
We are partnering with a premier, global financial services institution in their search for an AML Compliance & Transformation SME. This is a 9-month temporary role based in Canary Wharf, London, offering hybrid working and a day rate between £400 to £420 per day via Umbrella for the right candidate. The Role Sitting within the Investor Anti-Money Laundering team, you will oversee all aspects of Anti-Financial Crime processes and associated controls for direct and outsourced activities. Acting as a Subject Matter Expert (SME), you will play a critical role in managing complex AML cases, advising offshore locations, and driving key change initiatives as part of a wider anti-financial crime transformation program. Key Responsibilities: Oversight & Due Diligence: Manage AML processes for new and existing investors, including complex KYC checks, transaction monitoring, screening, and oversight of outsourced functions. Transformation & Change: Support the development and implementation of UKTA's anti-financial crime framework, leading large-scale client projects and financial crime change initiatives. Subject Matter Advisory: Act as an SME for local and offshore teams (Ireland/India), providing guidance on complex corporate structures including trusts, charities, pensions, and private companies (UBO identification). Escalations & Investigations: Lead, manage, and investigate complex AML and Fraud cases or complaints, using strong judgement to drive effective resolutions. Audit & Governance: Ensure processes meet stringent audit, risk, and compliance standards aligned with regulatory updates, covering AML Manager responsibilities when required. Stakeholder Engagement: Build strong working relationships across Transfer Agency, Compliance, and Relationship Management, representing the team in meetings with senior internal and external stakeholders. This role could be right for you if you have: Qualifications: Professionally recognised industry qualification(s) such as ICA, CAMS, or IOC. Experience: Proven track record in a senior AML Compliance or AML Operations role within financial services, fund administration, or transfer agency environments. Technical Knowledge: Deep understanding of UK Money Laundering Regulations, financial crime legislation, and best practice guidance. Complex Structure Expertise: Strong background analysing complex corporate structures, trusts, charities, and identifying ultimate beneficial owners (UBOs). Project & Leadership Skills: Experience participating in or leading large-scale AML/financial crime projects, process enhancements, or transformation programs. Soft Skills: Outstanding communication, problem-solving, and stakeholder management skills with the confidence to work independently under pressure. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
Business Readiness Analyst - Pensions The Business Readiness function is a newly formed team within Client Onboarding & Change division / Pension Administration service line. The Business Readiness Analyst focuses on ensuring the business is prepared for change, whether that's a new system, process, operating model, or transformation initiative. All of which have a direct and immediate impact of Isio's ability to deliver first class customer service to associated stakeholder groups (i.e. members and trustees) This role helps to support the bridging of the gaps between project delivery and operational adoption, ensuring that people, processes, and technology are aligned for successful change outcomes. This role can be based in any of our regional city centre offices with a hybrid workstyle. What does the role entail? Core responsibilities include: Business Readiness & Change Management Stakeholder Engagement Communication disciplines and execution Training & User Adoption Analysis & Reporting Project & Change Support Problem Solving What we're looking for Essential Knowledge and experience of working with UK Defined Benefit Pension Schemes Stakeholder management Communication and presentation skills Planning and organisation Business analysis Attention to detail Problem solving Microsoft Office (Excel, PowerPoint, Word) Reporting and data analysis Desirable Understanding of new pension scheme/client onboarding principles and practices Operational readiness & delivery disciplines What you can expect in return A competitive salary and market leading bonus scheme Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly and supportive team who will help you deliver your best work Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits. About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Aug 24, 2026
Full time
Business Readiness Analyst - Pensions The Business Readiness function is a newly formed team within Client Onboarding & Change division / Pension Administration service line. The Business Readiness Analyst focuses on ensuring the business is prepared for change, whether that's a new system, process, operating model, or transformation initiative. All of which have a direct and immediate impact of Isio's ability to deliver first class customer service to associated stakeholder groups (i.e. members and trustees) This role helps to support the bridging of the gaps between project delivery and operational adoption, ensuring that people, processes, and technology are aligned for successful change outcomes. This role can be based in any of our regional city centre offices with a hybrid workstyle. What does the role entail? Core responsibilities include: Business Readiness & Change Management Stakeholder Engagement Communication disciplines and execution Training & User Adoption Analysis & Reporting Project & Change Support Problem Solving What we're looking for Essential Knowledge and experience of working with UK Defined Benefit Pension Schemes Stakeholder management Communication and presentation skills Planning and organisation Business analysis Attention to detail Problem solving Microsoft Office (Excel, PowerPoint, Word) Reporting and data analysis Desirable Understanding of new pension scheme/client onboarding principles and practices Operational readiness & delivery disciplines What you can expect in return A competitive salary and market leading bonus scheme Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly and supportive team who will help you deliver your best work Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits. About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Position Summary As a SOC Shift Lead, you build on your solid experience as a SOC Analyst by supervising and guiding a team of SOC Analysts during your assigned shift. You ensure quality and consistency across all alerts and incidents handled by the team while serving as the primary point of escalation. In this role, you support team development, drive process improvements, and maintain clear, customer-centric communication with all stakeholders. You also lead quality assurance efforts and ensure that service-level agreements (SLAs) are met. Objectives & Key Results Key Responsibilities Shift Leadership and Team Coordination - You run shift operations, ensuring compliance with SLAs and maintaining high-quality incident handling. You set shift agendas, balance workloads, and promptly address any process or staffing issues. You also maintain effective, customer-centric communication with internal teams (including Security Optimisation and Engineering), customers, and their incident response partners Incident Triage and Investigation - You review and prioritise new alerts, taking initial ownership of high-priority or complex incidents, and ensure proper escalation to customers and Senior SOC Analysts. You make sound, data-driven decisions to facilitate effective triage, investigation, and escalation in line with operational standards Quality Assurance and Documentation - You conduct regular quality assurance (QA) of tickets to ensure SOC procedures and documentation standards are met, providing clear, constructive feedback to team members to improve technical skills and workflow consistency Collaboration and Mentorship - You mentor SOC Analysts in your team by offering regular, constructive feedback on triage processes and best practices. You encourage targeted training initiatives, including relevant certifications, to support career progression within the SOC Service Improvement - You contribute to ongoing service improvement through participation in supporting threat hunting activity led by Senior SOC Analysts, rule tuning, and process refinement initiatives. You assist in monthly reporting and post-incident reviews to drive improvements that reflect our commitment to transparent and reliable performance Required Qualifications & Experience You may be required to hold or obtain UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role Willingness to work towards or obtain intermediate cybersecurity certifications (e.g. SBT BTL2, CREST Registered Intrusion Analyst) Proficiency with SIEM platforms, endpoint security tools, and ticketing systems, with an ability to make clear, data-driven decisions under pressure Critical Competencies - Technical Fit Operating Systems - Possess detailed knowledge of Windows and Linux system architectures, with a clear understanding of how event logs (e.g., Windows Event Viewer, Syslog) reflect system security posture Networking and Protocols - Have a comprehensive understanding of TCP/IP, DNS, DCHP, VPNs, SSL/TLS, and network forensics concepts to validate network-based alerts and anomalies Cybersecurity Frameworks - Deeply understand and be able to articulate the elements of the MITRE ATT&CK framework, and Cyber Kill Chain; know how adversary tactics and techniques translate into observable indicators SIEM and Security Tools - Know the theoretical underpinnings of SIEM operations, including alert correlation, the design of automated detection rules, and the interpretation of aggregated security data Incident Triage - Understand the principles behind effective triage, including the rationale for using standardised playbooks and the criteria for escalating incidents without undertaking complex forensic analysis Threat Intelligence Integration - Be knowledgeable about the role and structure of threat intelligence - how feeds are sourced, what constitutes actionable information, and how malware indicators are defined Scripting and Automation - Understand the concepts behind using scripting for automating regular data extraction and log analysis, and the benefits such tools being to maintaining consistency in alert handling Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Aug 24, 2026
Full time
Position Summary As a SOC Shift Lead, you build on your solid experience as a SOC Analyst by supervising and guiding a team of SOC Analysts during your assigned shift. You ensure quality and consistency across all alerts and incidents handled by the team while serving as the primary point of escalation. In this role, you support team development, drive process improvements, and maintain clear, customer-centric communication with all stakeholders. You also lead quality assurance efforts and ensure that service-level agreements (SLAs) are met. Objectives & Key Results Key Responsibilities Shift Leadership and Team Coordination - You run shift operations, ensuring compliance with SLAs and maintaining high-quality incident handling. You set shift agendas, balance workloads, and promptly address any process or staffing issues. You also maintain effective, customer-centric communication with internal teams (including Security Optimisation and Engineering), customers, and their incident response partners Incident Triage and Investigation - You review and prioritise new alerts, taking initial ownership of high-priority or complex incidents, and ensure proper escalation to customers and Senior SOC Analysts. You make sound, data-driven decisions to facilitate effective triage, investigation, and escalation in line with operational standards Quality Assurance and Documentation - You conduct regular quality assurance (QA) of tickets to ensure SOC procedures and documentation standards are met, providing clear, constructive feedback to team members to improve technical skills and workflow consistency Collaboration and Mentorship - You mentor SOC Analysts in your team by offering regular, constructive feedback on triage processes and best practices. You encourage targeted training initiatives, including relevant certifications, to support career progression within the SOC Service Improvement - You contribute to ongoing service improvement through participation in supporting threat hunting activity led by Senior SOC Analysts, rule tuning, and process refinement initiatives. You assist in monthly reporting and post-incident reviews to drive improvements that reflect our commitment to transparent and reliable performance Required Qualifications & Experience You may be required to hold or obtain UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role Willingness to work towards or obtain intermediate cybersecurity certifications (e.g. SBT BTL2, CREST Registered Intrusion Analyst) Proficiency with SIEM platforms, endpoint security tools, and ticketing systems, with an ability to make clear, data-driven decisions under pressure Critical Competencies - Technical Fit Operating Systems - Possess detailed knowledge of Windows and Linux system architectures, with a clear understanding of how event logs (e.g., Windows Event Viewer, Syslog) reflect system security posture Networking and Protocols - Have a comprehensive understanding of TCP/IP, DNS, DCHP, VPNs, SSL/TLS, and network forensics concepts to validate network-based alerts and anomalies Cybersecurity Frameworks - Deeply understand and be able to articulate the elements of the MITRE ATT&CK framework, and Cyber Kill Chain; know how adversary tactics and techniques translate into observable indicators SIEM and Security Tools - Know the theoretical underpinnings of SIEM operations, including alert correlation, the design of automated detection rules, and the interpretation of aggregated security data Incident Triage - Understand the principles behind effective triage, including the rationale for using standardised playbooks and the criteria for escalating incidents without undertaking complex forensic analysis Threat Intelligence Integration - Be knowledgeable about the role and structure of threat intelligence - how feeds are sourced, what constitutes actionable information, and how malware indicators are defined Scripting and Automation - Understand the concepts behind using scripting for automating regular data extraction and log analysis, and the benefits such tools being to maintaining consistency in alert handling Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Business Readiness Senior Analyst - Pensions The Business Readiness function is a newly formed team within Client Onboarding & Change division / Pension Administration service line. The Business Readiness Senior Analyst is responsible for ensuring that people, processes, and operational teams are prepared for business change, transformation programmes, system implementations, or new ways of working. All of which have a direct and immediate impact of Isio's ability to deliver first class customer service to associated stakeholder groups (i.e. members and trustees) This role plays a significant part in bridging the gap between project delivery and operational adoption, ensuring that people, processes, and technology are aligned for successful change outcomes. The role may include some team management responsibilities. This new role can be based in any of our regional city centre offices with a hybrid workstyle. What does the role entail? Core responsibilities include Business Readiness planning Stakeholder Management Communication disciplines and execution Training & Adoption Analytical & Problem-Solving Skills Operational Understanding Leadership & Collaboration What we're looking for Essential Knowledge and experience of working with UK Defined Benefit Pension Schemes Strong understanding of operating models within Pensions Administration - including systems, processes and associated complexities Strong stakeholder and relationship management Client / customer and end user thinking Risk, control and governance principles and awareness Experience of working across and with multi-discipline teams and functions Desirable Understanding of change management and the change management lifecycle Understanding of new scheme/client onboarding principles and practices Operational readiness & delivery disciplines Programme and transformation experience Communication & training strategy and deployment What you can expect in return A competitive salary and market leading bonus scheme Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly and supportive team who will help you deliver your best work Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits. About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Aug 24, 2026
Full time
Business Readiness Senior Analyst - Pensions The Business Readiness function is a newly formed team within Client Onboarding & Change division / Pension Administration service line. The Business Readiness Senior Analyst is responsible for ensuring that people, processes, and operational teams are prepared for business change, transformation programmes, system implementations, or new ways of working. All of which have a direct and immediate impact of Isio's ability to deliver first class customer service to associated stakeholder groups (i.e. members and trustees) This role plays a significant part in bridging the gap between project delivery and operational adoption, ensuring that people, processes, and technology are aligned for successful change outcomes. The role may include some team management responsibilities. This new role can be based in any of our regional city centre offices with a hybrid workstyle. What does the role entail? Core responsibilities include Business Readiness planning Stakeholder Management Communication disciplines and execution Training & Adoption Analytical & Problem-Solving Skills Operational Understanding Leadership & Collaboration What we're looking for Essential Knowledge and experience of working with UK Defined Benefit Pension Schemes Strong understanding of operating models within Pensions Administration - including systems, processes and associated complexities Strong stakeholder and relationship management Client / customer and end user thinking Risk, control and governance principles and awareness Experience of working across and with multi-discipline teams and functions Desirable Understanding of change management and the change management lifecycle Understanding of new scheme/client onboarding principles and practices Operational readiness & delivery disciplines Programme and transformation experience Communication & training strategy and deployment What you can expect in return A competitive salary and market leading bonus scheme Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly and supportive team who will help you deliver your best work Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits. About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Oracle Technical Support Lead - Warehouse Management Cloud (WMS) Salary: Up to £95,000 + Benefits Job Type: Permanent Location: Belfast or London, UK Working Pattern: Hybrid Working Hours: 40 hours per week, Full Time A globally recognised consultancy is looking for an experienced Oracle Warehouse Management Cloud (WMS) Technical Support Lead to provide technical leadership and specialist support across a complex enterprise Oracle WMS environment. This is a hands on technical position combining Oracle WMS Cloud support, configuration, integrations, reporting and incident management. You will act as a subject matter expert for WMS, working closely with integration and reporting teams to troubleshoot complex issues, deliver system changes and ensure warehouse operations are effectively supported. Responsibilities for the Oracle Technical Support Lead - WMS: Provide technical leadership and specialist support across Oracle Warehouse Management Cloud (WMS) Troubleshoot complex WMS incidents, identifying root causes and implementing effective resolutions Support reporting analysts with WMS reporting issues and troubleshoot the underlying reporting environment Work closely with integration teams to investigate and resolve technical integration issues Deliver WMS components as part of scheduled service releases Implement configuration changes and fixes across Oracle WMS modules Support inbound warehouse processes and associated WMS configurations Support end to end outbound fulfilment processes Provide expertise across warehouse inventory control, optimisation and inventory visibility Support License Plate Number (LPN) management and associated warehouse processes Configure warehouse structures, operational rules and fulfilment processes Work across APIs, integrations and reporting to maintain reliable communication between WMS and wider enterprise systems Take ownership of WMS incidents through investigation, resolution and closure Provide technical guidance to wider support, integration and business teams Essential Skills & Experience for the Oracle Technical Support Lead - WMS: Strong hands on experience with Oracle Warehouse Management Cloud / Oracle WMS Cloud Experience configuring and supporting inbound warehouse processes Strong understanding of end to end outbound fulfilment Experience with warehouse inventory control and optimisation Strong knowledge of LPN Management Experience with inventory visibility and control Ability to design and configure warehouse structures and operational rules Strong technical troubleshooting skills across Oracle WMS environments Experience supporting integrations and reporting within a WMS environment Ability to investigate and resolve complex production incidents Strong communication and stakeholder management skills Desirable Skills for the Oracle Technical Support Lead - WMS: Oracle WMS API experience, including REST and SOAP APIs XML and JSON Knowledge of underlying Oracle WMS core tables SQL query development Oracle SCM knowledge Experience working across complex enterprise warehouse and supply chain environments If you are interested, please apply in the immediate instance.
Aug 24, 2026
Full time
Oracle Technical Support Lead - Warehouse Management Cloud (WMS) Salary: Up to £95,000 + Benefits Job Type: Permanent Location: Belfast or London, UK Working Pattern: Hybrid Working Hours: 40 hours per week, Full Time A globally recognised consultancy is looking for an experienced Oracle Warehouse Management Cloud (WMS) Technical Support Lead to provide technical leadership and specialist support across a complex enterprise Oracle WMS environment. This is a hands on technical position combining Oracle WMS Cloud support, configuration, integrations, reporting and incident management. You will act as a subject matter expert for WMS, working closely with integration and reporting teams to troubleshoot complex issues, deliver system changes and ensure warehouse operations are effectively supported. Responsibilities for the Oracle Technical Support Lead - WMS: Provide technical leadership and specialist support across Oracle Warehouse Management Cloud (WMS) Troubleshoot complex WMS incidents, identifying root causes and implementing effective resolutions Support reporting analysts with WMS reporting issues and troubleshoot the underlying reporting environment Work closely with integration teams to investigate and resolve technical integration issues Deliver WMS components as part of scheduled service releases Implement configuration changes and fixes across Oracle WMS modules Support inbound warehouse processes and associated WMS configurations Support end to end outbound fulfilment processes Provide expertise across warehouse inventory control, optimisation and inventory visibility Support License Plate Number (LPN) management and associated warehouse processes Configure warehouse structures, operational rules and fulfilment processes Work across APIs, integrations and reporting to maintain reliable communication between WMS and wider enterprise systems Take ownership of WMS incidents through investigation, resolution and closure Provide technical guidance to wider support, integration and business teams Essential Skills & Experience for the Oracle Technical Support Lead - WMS: Strong hands on experience with Oracle Warehouse Management Cloud / Oracle WMS Cloud Experience configuring and supporting inbound warehouse processes Strong understanding of end to end outbound fulfilment Experience with warehouse inventory control and optimisation Strong knowledge of LPN Management Experience with inventory visibility and control Ability to design and configure warehouse structures and operational rules Strong technical troubleshooting skills across Oracle WMS environments Experience supporting integrations and reporting within a WMS environment Ability to investigate and resolve complex production incidents Strong communication and stakeholder management skills Desirable Skills for the Oracle Technical Support Lead - WMS: Oracle WMS API experience, including REST and SOAP APIs XML and JSON Knowledge of underlying Oracle WMS core tables SQL query development Oracle SCM knowledge Experience working across complex enterprise warehouse and supply chain environments If you are interested, please apply in the immediate instance.
Portfolio Analyst, Real Estate Debt Central London Competitive Salary & Bonus Package A leading name within the world of private equity real estate is actively looking to add additional support to their already impressive loan portfolio management team in London. Keen to speak with analytical, bright, analysts who have experience of working within the commercial real estate finance market. We anticipate those who would be most desirable and suited will currently be involved in portfolio management either with a credit fund, investment bank, or somewhere similar where you will have gained first hand experience of the role and tasks associated. The role will involve working across a host of commercial real estate loans, debt focused, and covering international jurisdictions. As a Portfolio Analyst you will play a key role in taking responsibility for monitoring the ongoing performance of investments across the Real Estate loan book. Applications welcomed from those who are naturally strong with analysing financials & using Excel. This is a genuinely fantastic opportunity to join one of the best names in the industry. If you are currently involved in the industry and would like to continue in the portfolio management side at Analyst level please register your interest today. On offer will be a competitive salary and package. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Aug 24, 2026
Full time
Portfolio Analyst, Real Estate Debt Central London Competitive Salary & Bonus Package A leading name within the world of private equity real estate is actively looking to add additional support to their already impressive loan portfolio management team in London. Keen to speak with analytical, bright, analysts who have experience of working within the commercial real estate finance market. We anticipate those who would be most desirable and suited will currently be involved in portfolio management either with a credit fund, investment bank, or somewhere similar where you will have gained first hand experience of the role and tasks associated. The role will involve working across a host of commercial real estate loans, debt focused, and covering international jurisdictions. As a Portfolio Analyst you will play a key role in taking responsibility for monitoring the ongoing performance of investments across the Real Estate loan book. Applications welcomed from those who are naturally strong with analysing financials & using Excel. This is a genuinely fantastic opportunity to join one of the best names in the industry. If you are currently involved in the industry and would like to continue in the portfolio management side at Analyst level please register your interest today. On offer will be a competitive salary and package. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Portfolio Associate, Real Estate Debt Central London Competitive Salary & Bonus Package A leading name within the world of private equity real estate is actively looking to add additional support to their already impressive loan portfolio management team in London. Keen to speak with analytical, bright, analysts and associates who have experience of working within the commercial real estate finance market. We anticipate those who would be most desirable and suited will currently be involved in portfolio management either with a credit fund, investment bank, or somewhere similiar where you will have gained first hand experience of the role and tasks associated. The role will involve working across a host of commercial real estate loans, debt focused, and covering international jurisdictions. As an Associate you will play a key role in taking responsibility for monitoring the ongoing performance of investments across the Real Estate loan book. Applications welcomed from those who are naturally strong with analysing financials & using Excel. This is a genuinely fantastic opportunity to join one of the best names in the industry. If you are currently involved in the industry and would like to continue in the portfolio management side at Associate level please register your interest today. On offer will be a competitive salary and package. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Aug 24, 2026
Full time
Portfolio Associate, Real Estate Debt Central London Competitive Salary & Bonus Package A leading name within the world of private equity real estate is actively looking to add additional support to their already impressive loan portfolio management team in London. Keen to speak with analytical, bright, analysts and associates who have experience of working within the commercial real estate finance market. We anticipate those who would be most desirable and suited will currently be involved in portfolio management either with a credit fund, investment bank, or somewhere similiar where you will have gained first hand experience of the role and tasks associated. The role will involve working across a host of commercial real estate loans, debt focused, and covering international jurisdictions. As an Associate you will play a key role in taking responsibility for monitoring the ongoing performance of investments across the Real Estate loan book. Applications welcomed from those who are naturally strong with analysing financials & using Excel. This is a genuinely fantastic opportunity to join one of the best names in the industry. If you are currently involved in the industry and would like to continue in the portfolio management side at Associate level please register your interest today. On offer will be a competitive salary and package. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
We're looking for an experienced SOC Manager to lead and develop a Security Operations capability within a high-profile public sector environment. This is a strategic leadership role, ideal for someone with a strong background in cyber security operations, incident response, and SOC service delivery. Key Responsibilities Lead and manage an established Security Operations Centre (SOC) Develop and deliver the SOC strategy and operational roadmap Oversee incident management and security monitoring capabilities Drive threat intelligence and cyber threat assessment activities Manage cyber security tools and operational technologies Build and maintain relationships with MSSPs, vendors, and technology partners Effectively plan and deploy resources to meet business objectives Essential Skills & Experience Proven experience as a SOC Manager (applications from SOC Analysts will not be considered) Strong leadership and people management experience In-depth knowledge of incident management processes Experience delivering effective security monitoring and threat intelligence capabilities Hands-on experience managing cyber security tools and technologies Experience working with external vendors and Managed Security Service Providers (MSSPs) Desirable CISSP, CISM or equivalent cyber security certification Cloud security experience (AWS and/or Azure) ITIL Foundation or equivalent Details Remote (occasional travel may be required) Up to £850/day (Umbrella) Active SC Clearance is essential - applicants must already hold valid SC clearance to be considered. If you're an experienced SC Cleared SOC Manager looking for your next contract opportunity, we'd love to hear from you.
Aug 24, 2026
Full time
We're looking for an experienced SOC Manager to lead and develop a Security Operations capability within a high-profile public sector environment. This is a strategic leadership role, ideal for someone with a strong background in cyber security operations, incident response, and SOC service delivery. Key Responsibilities Lead and manage an established Security Operations Centre (SOC) Develop and deliver the SOC strategy and operational roadmap Oversee incident management and security monitoring capabilities Drive threat intelligence and cyber threat assessment activities Manage cyber security tools and operational technologies Build and maintain relationships with MSSPs, vendors, and technology partners Effectively plan and deploy resources to meet business objectives Essential Skills & Experience Proven experience as a SOC Manager (applications from SOC Analysts will not be considered) Strong leadership and people management experience In-depth knowledge of incident management processes Experience delivering effective security monitoring and threat intelligence capabilities Hands-on experience managing cyber security tools and technologies Experience working with external vendors and Managed Security Service Providers (MSSPs) Desirable CISSP, CISM or equivalent cyber security certification Cloud security experience (AWS and/or Azure) ITIL Foundation or equivalent Details Remote (occasional travel may be required) Up to £850/day (Umbrella) Active SC Clearance is essential - applicants must already hold valid SC clearance to be considered. If you're an experienced SC Cleared SOC Manager looking for your next contract opportunity, we'd love to hear from you.
This is a long-term engagement until 31/03/2027 , based in London on a hybrid model (around 60% on site) , and would suit someone who already has strong SOC/incident response experience and is looking to take the next step in a critical national environment. Why this role stands out Length & stability: Contract to March 2027, offering rare long-term security in the contracting market. Day rate: Up to £650-700 (umbrella) inside IR35. Mission-critical work: Protects key government digital services and internal infrastructure. Career development: Mentor and line manage apprentice analysts, strengthening your leadership profile. The role - Associate Security Analyst As part of the Cyber Defence team, you will be central to detecting, investigating and responding to cyber threats and incidents affecting high-profile services. Triage and investigate security alerts and user reports. Analyse systems, files, network traffic and cloud environments to determine the nature and scope of incidents. Support and implement containment, eradication and recovery actions. Help coordinate incidents and contribute to post-incident reviews and lessons learned. Identify and support continuous improvements to incident investigation and response processes. Work closely with other Cyber Defence functions and contribute to playbooks, plans and knowledge base articles . Act as an escalation point and provide coaching and line management for apprentice security analysts. Participate in an out-of-hours on-call rota , as incidents can arise 24/7. Key requirements Active SC (Security Check) clearance - STRONGLY PREFERED. 2-3+ years experience as a Cyber Security / Security Analyst. Hands-on experience with SIEM (Splunk preferred; Microsoft Sentinel or equivalent also considered). Experience with M365 security tooling (e.g. Microsoft Defender, Sentinel, KQL). Good understanding of threat actors' tools, techniques and procedures . Strong analytical, problem-solving and communication skills. Nice to have Further experience with Splunk . Background working in an Agile environment. Exposure to cloud platforms such as AWS. About our client Our client's cyber and information security function safeguards crucial digital and information assets and enables the secure delivery of major citizen-facing services as well as internal government systems. You would be joining a team with a strong mandate, modern tooling, and a clear mission to improve the cyber resilience of core public services.
Aug 24, 2026
Full time
This is a long-term engagement until 31/03/2027 , based in London on a hybrid model (around 60% on site) , and would suit someone who already has strong SOC/incident response experience and is looking to take the next step in a critical national environment. Why this role stands out Length & stability: Contract to March 2027, offering rare long-term security in the contracting market. Day rate: Up to £650-700 (umbrella) inside IR35. Mission-critical work: Protects key government digital services and internal infrastructure. Career development: Mentor and line manage apprentice analysts, strengthening your leadership profile. The role - Associate Security Analyst As part of the Cyber Defence team, you will be central to detecting, investigating and responding to cyber threats and incidents affecting high-profile services. Triage and investigate security alerts and user reports. Analyse systems, files, network traffic and cloud environments to determine the nature and scope of incidents. Support and implement containment, eradication and recovery actions. Help coordinate incidents and contribute to post-incident reviews and lessons learned. Identify and support continuous improvements to incident investigation and response processes. Work closely with other Cyber Defence functions and contribute to playbooks, plans and knowledge base articles . Act as an escalation point and provide coaching and line management for apprentice security analysts. Participate in an out-of-hours on-call rota , as incidents can arise 24/7. Key requirements Active SC (Security Check) clearance - STRONGLY PREFERED. 2-3+ years experience as a Cyber Security / Security Analyst. Hands-on experience with SIEM (Splunk preferred; Microsoft Sentinel or equivalent also considered). Experience with M365 security tooling (e.g. Microsoft Defender, Sentinel, KQL). Good understanding of threat actors' tools, techniques and procedures . Strong analytical, problem-solving and communication skills. Nice to have Further experience with Splunk . Background working in an Agile environment. Exposure to cloud platforms such as AWS. About our client Our client's cyber and information security function safeguards crucial digital and information assets and enables the secure delivery of major citizen-facing services as well as internal government systems. You would be joining a team with a strong mandate, modern tooling, and a clear mission to improve the cyber resilience of core public services.
Are you looking for a role where you can help shape something new, make a visible difference and work alongside people who care deeply about their place? We are building a new Combined County Authority for Hampshire and the Solent, bringing together partners across Hampshire, the Isle of Wight, Portsmouth and Southampton to bring investment to the region and to create opportunities for our people, places, communities and businesses. The Role Sitting within HSCCA's wider delivery, assurance and governance model, the role will strengthen performance and benefits information while remaining distinct from programme delivery. It will help decision-makers assess whether delivery is achieving value, whether benefits are credible and whether the evidence is robust enough to support assurance, scrutiny and improvement. In a highly accountable public sector environment, the role will help build the practical performance, benefits and evaluation capability HSCCA needs to make transparent, evidence-based decisions and demonstrate outcomes, impact and value for money. What you'll be doing? In this role, you'll play a crucial part in ensuring our teams have the tools, knowledge, and processes they need to deliver a high-quality service. You will: Help develop HSCCA's performance, benefits and evaluation approach, establishing clear and consistent methods for defining measures, setting baselines, tracking progress, evidencing benefits and understanding impact. Develop and maintain meaningful performance measures, indicators, benefit profiles and evidence requirements that are proportionate, clearly defined and linked to intended outputs, outcomes and impacts. Produce clear, accurate and decision-ready performance and benefits intelligence for governance, oversight and management, including dashboards, summaries, exception reporting, narrative analysis and supporting evidence. Interpret performance and benefits information to identify trends, risks, dependencies, underperformance, opportunities and implications etc. Provide constructive analytical challenge where measures, assumptions, evidence or reporting are incomplete, inconsistent or unclear, helping colleagues strengthen the quality and credibility of performance and benefits information. What we're looking for? We're looking for someone with: Experience in performance analysis, benefits management, evaluation, assurance, programme or project monitoring, data analysis or a closely related field. Understanding of performance management and benefits realisation, including defining measures, establishing baselines, tracking delivery, assessing evidence and supporting evaluation. Strong analytical and numerical skills, with the ability to interpret complex information, identify trends, test assumptions and draw out implications for decision-makers. Ability to produce clear, accurate and decision-ready reporting products, including dashboards, narrative summaries, performance commentary, exception reports and briefings. Good understanding of governance, assurance, accountability and value for money expectations in a public sector or similarly regulated environment. Desirable: Familiarity with HM Treasury Green Book principles, Magenta Book evaluation principles, local assurance frameworks, public sector audit expectations or portfolio, programme and project management good practice. Why join the HSCCA? We are building the HSCCA on the basis that how we work is as important as what we deliver. We want people who bring enthusiasm, drive, and authenticity - who are proactive, open to challenge, and motivated by progress rather than process. We value collaborative leadership: the ability to bring people together across organisational boundaries, respect the expertise of others, and create shared direction without needing to own everything. We act in line with the Nolan Principles. We use public money responsibly, make evidence-based decisions, and hold ourselves to high standards of integrity, inclusion, and accessibility. We expect feedback to be given and received constructively, challenge to be welcomed, and relationships to be built on openness, trust, and mutual respect. This is a complex, fast-moving environment. We need people who are energised by that. What the HSCCA will offer in return? Our reward package includes: A flexible working environment, with hybrid working arrangements as standard (minimum 2 days per week in our office) A competitive salary and benefits package Investment in your professional development and leadership growth The chance to work alongside a leadership team that is committed to building an organisation where people thrive Membership of the Local Government Pension Scheme The HSCCA is committed to creating a diverse, inclusive and accessible workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds and lived experiences, particularly those from groups that are currently underrepresented in our workforce. This includes people from ethnic minority communities, disabled people, neurodivergent people, LGBTQ+ people, parents and carers, and individuals from lower socio-economic backgrounds. We are committed to removing barriers to employment and encourage candidates to let us know about any reasonable adjustments they may need at any stage of the recruitment process. Further information As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. We are committed to fair and inclusive recruitment. As part of this, we use anonymous shortlisting to ensure candidates are assessed solely on their skills, experience, and suitability for the role.
Aug 24, 2026
Full time
Are you looking for a role where you can help shape something new, make a visible difference and work alongside people who care deeply about their place? We are building a new Combined County Authority for Hampshire and the Solent, bringing together partners across Hampshire, the Isle of Wight, Portsmouth and Southampton to bring investment to the region and to create opportunities for our people, places, communities and businesses. The Role Sitting within HSCCA's wider delivery, assurance and governance model, the role will strengthen performance and benefits information while remaining distinct from programme delivery. It will help decision-makers assess whether delivery is achieving value, whether benefits are credible and whether the evidence is robust enough to support assurance, scrutiny and improvement. In a highly accountable public sector environment, the role will help build the practical performance, benefits and evaluation capability HSCCA needs to make transparent, evidence-based decisions and demonstrate outcomes, impact and value for money. What you'll be doing? In this role, you'll play a crucial part in ensuring our teams have the tools, knowledge, and processes they need to deliver a high-quality service. You will: Help develop HSCCA's performance, benefits and evaluation approach, establishing clear and consistent methods for defining measures, setting baselines, tracking progress, evidencing benefits and understanding impact. Develop and maintain meaningful performance measures, indicators, benefit profiles and evidence requirements that are proportionate, clearly defined and linked to intended outputs, outcomes and impacts. Produce clear, accurate and decision-ready performance and benefits intelligence for governance, oversight and management, including dashboards, summaries, exception reporting, narrative analysis and supporting evidence. Interpret performance and benefits information to identify trends, risks, dependencies, underperformance, opportunities and implications etc. Provide constructive analytical challenge where measures, assumptions, evidence or reporting are incomplete, inconsistent or unclear, helping colleagues strengthen the quality and credibility of performance and benefits information. What we're looking for? We're looking for someone with: Experience in performance analysis, benefits management, evaluation, assurance, programme or project monitoring, data analysis or a closely related field. Understanding of performance management and benefits realisation, including defining measures, establishing baselines, tracking delivery, assessing evidence and supporting evaluation. Strong analytical and numerical skills, with the ability to interpret complex information, identify trends, test assumptions and draw out implications for decision-makers. Ability to produce clear, accurate and decision-ready reporting products, including dashboards, narrative summaries, performance commentary, exception reports and briefings. Good understanding of governance, assurance, accountability and value for money expectations in a public sector or similarly regulated environment. Desirable: Familiarity with HM Treasury Green Book principles, Magenta Book evaluation principles, local assurance frameworks, public sector audit expectations or portfolio, programme and project management good practice. Why join the HSCCA? We are building the HSCCA on the basis that how we work is as important as what we deliver. We want people who bring enthusiasm, drive, and authenticity - who are proactive, open to challenge, and motivated by progress rather than process. We value collaborative leadership: the ability to bring people together across organisational boundaries, respect the expertise of others, and create shared direction without needing to own everything. We act in line with the Nolan Principles. We use public money responsibly, make evidence-based decisions, and hold ourselves to high standards of integrity, inclusion, and accessibility. We expect feedback to be given and received constructively, challenge to be welcomed, and relationships to be built on openness, trust, and mutual respect. This is a complex, fast-moving environment. We need people who are energised by that. What the HSCCA will offer in return? Our reward package includes: A flexible working environment, with hybrid working arrangements as standard (minimum 2 days per week in our office) A competitive salary and benefits package Investment in your professional development and leadership growth The chance to work alongside a leadership team that is committed to building an organisation where people thrive Membership of the Local Government Pension Scheme The HSCCA is committed to creating a diverse, inclusive and accessible workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds and lived experiences, particularly those from groups that are currently underrepresented in our workforce. This includes people from ethnic minority communities, disabled people, neurodivergent people, LGBTQ+ people, parents and carers, and individuals from lower socio-economic backgrounds. We are committed to removing barriers to employment and encourage candidates to let us know about any reasonable adjustments they may need at any stage of the recruitment process. Further information As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. We are committed to fair and inclusive recruitment. As part of this, we use anonymous shortlisting to ensure candidates are assessed solely on their skills, experience, and suitability for the role.
Service Desk Analyst Location: Neath, Wales Salary: £25,500 Marston Holdings' continued growth is supported by an established Technology division, which includes VidAlert and Vortex. Together we are the UK's leading supplier of intelligent traffic enforcement and management solutions and leading provider of smart city solutions that deliver the highest productivity at the lowest operational cost. We provide environmental sensors, networks, and data solutions to support decarbonisation efforts globally. We drive real environmental change by leveraging the power of real time data with cleantech technologies. About the role Our Service Desk team keeps VidAlert's services running smoothly and our customers supported. As a Service Desk Analyst, you'll be the first point of contact for customer support, monitoring systems, managing alerts and solving issues as they arise. It's a fast-paced, varied role where your problem-solving skills, attention to detail and customer focus will have a real impact. Join us and play a key role in keeping our service moving. This role operates a rotational shift work pattern inc weekends Rotational Hours: 37.5 hours/week covering business hours from 7:00 AM to 7:00 PM, including Bank Holidays. Enjoy a mix of office-based Monday-Friday and weekend home working. What you will be doing: As the first point of contact for customer support, you'll be crucial in resolving technical issues: Troubleshooting alerts from our monitoring systems. Collaborating with the Service Desk Team Leader and support team to identify recurring issues and enhance training/documentation. Handling inbound incidents via phone, email, and our service desk portal. Proactively checking client systems for performance, minimising downtime. Working closely with internal teams (product & development) to resolve complex issues and escalate when necessary. What we are looking for: Previous Service Desk experience / working with a ticketing system. Understanding of Service Level Agreements. Communication Skills: Excellent written and verbal communication. Tech Expertise: Previous experience in a technology-led support role. Hands-On Skills: Knowledge of CCTV and hardware assembly. SQL Knowledge: Familiarity with databases and query language. Self-Starter: Ability to manage and prioritize tasks independently. Problem Solver: Proactive approach to incident investigation and resolution. What you will get in return: Salary £25,500 Career Development inc LinkedIn Learning Healthcare cash plan Discounts on retail, travel, and social activities Cycle-to-work scheme Enhanced Maternity & Paternity Package (subject to eligibility) If this sounds like the job for you, please apply . New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Aug 24, 2026
Full time
Service Desk Analyst Location: Neath, Wales Salary: £25,500 Marston Holdings' continued growth is supported by an established Technology division, which includes VidAlert and Vortex. Together we are the UK's leading supplier of intelligent traffic enforcement and management solutions and leading provider of smart city solutions that deliver the highest productivity at the lowest operational cost. We provide environmental sensors, networks, and data solutions to support decarbonisation efforts globally. We drive real environmental change by leveraging the power of real time data with cleantech technologies. About the role Our Service Desk team keeps VidAlert's services running smoothly and our customers supported. As a Service Desk Analyst, you'll be the first point of contact for customer support, monitoring systems, managing alerts and solving issues as they arise. It's a fast-paced, varied role where your problem-solving skills, attention to detail and customer focus will have a real impact. Join us and play a key role in keeping our service moving. This role operates a rotational shift work pattern inc weekends Rotational Hours: 37.5 hours/week covering business hours from 7:00 AM to 7:00 PM, including Bank Holidays. Enjoy a mix of office-based Monday-Friday and weekend home working. What you will be doing: As the first point of contact for customer support, you'll be crucial in resolving technical issues: Troubleshooting alerts from our monitoring systems. Collaborating with the Service Desk Team Leader and support team to identify recurring issues and enhance training/documentation. Handling inbound incidents via phone, email, and our service desk portal. Proactively checking client systems for performance, minimising downtime. Working closely with internal teams (product & development) to resolve complex issues and escalate when necessary. What we are looking for: Previous Service Desk experience / working with a ticketing system. Understanding of Service Level Agreements. Communication Skills: Excellent written and verbal communication. Tech Expertise: Previous experience in a technology-led support role. Hands-On Skills: Knowledge of CCTV and hardware assembly. SQL Knowledge: Familiarity with databases and query language. Self-Starter: Ability to manage and prioritize tasks independently. Problem Solver: Proactive approach to incident investigation and resolution. What you will get in return: Salary £25,500 Career Development inc LinkedIn Learning Healthcare cash plan Discounts on retail, travel, and social activities Cycle-to-work scheme Enhanced Maternity & Paternity Package (subject to eligibility) If this sounds like the job for you, please apply . New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Graduate Business Intelligence Analyst Location: Shoreham-by-Sea (HQ) Hybrid - home working Wednesday & Friday Salary: £28,000 (Internal Job Level: Senior Associate) Focus Group is a £300m-revenue, 1,400-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and investing in AI to transform how we operate and how we serve our 30,000 SME customers. As we continue to expand our portfolio through acquisition, we're building the data capability to match - and this role sits right at the heart of that. About the role This is an exciting opportunity to join a fast-growing, Private Equity-backed ICT Services business at a time when the Data and Analytics function is core to the next phase of growth. Our Data and Analytics team looks after the analytics capabilities across every division, acquisition, and product at Focus Group. As a Graduate Business Intelligence Analyst, you'll support the wider business with all things data - working closely with business leaders to spot trends, support change programmes, manage our existing BI (Business Intelligence) landscape, and report on how the business is performing. We're looking for a motivated person who enjoys solving problems and digging out the story behind the numbers. You'll help maintain our analysis tools and provide ad-hoc analysis that helps teams - especially sales - understand what the data is telling them. It's a great opportunity to get close to both data and business analysis, join a high-performing team, work with a modern reporting tech stack, and support senior stakeholders in driving real change across the business. What you'll be doing Supporting the business with BI reporting and analytics Managing operations dashboards and reporting Coaching and training BI users, and helping build a culture of data-driven decision making Partnering with business leaders on "what-if" and "could-be" analysis to support key initiatives Working closely with our finance business partners on financial analysis Supporting business change and transformation projects with data insight What we're looking for Excellent problem-solving skills and a commercial mindset Excellent communication skills, with the ability to tell the story behind the data Experience using data analysis to support decision making Confident using the Microsoft Office suite (Excel, PowerPoint) An ambitious, inquisitive team player with a can-do attitude Excellent attention to detail Great to have (not essential) Experience with star schema or multi-dimensional data modelling Experience with data visualisation tools, such as Power BI Experience with SQL, Python, or similar languages used in data analysis Why join Focus Group We're growing fast - through investment, acquisition, and ambition - and this role gives you a front-row seat to that growth. You'll be working with senior stakeholders from day one, using a modern tech stack, and building skills that open doors across data, analytics, and business partnering. We back our people the same way we back our customers: with the tools, support, and trust to do great work. IND1
Aug 24, 2026
Full time
Graduate Business Intelligence Analyst Location: Shoreham-by-Sea (HQ) Hybrid - home working Wednesday & Friday Salary: £28,000 (Internal Job Level: Senior Associate) Focus Group is a £300m-revenue, 1,400-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and investing in AI to transform how we operate and how we serve our 30,000 SME customers. As we continue to expand our portfolio through acquisition, we're building the data capability to match - and this role sits right at the heart of that. About the role This is an exciting opportunity to join a fast-growing, Private Equity-backed ICT Services business at a time when the Data and Analytics function is core to the next phase of growth. Our Data and Analytics team looks after the analytics capabilities across every division, acquisition, and product at Focus Group. As a Graduate Business Intelligence Analyst, you'll support the wider business with all things data - working closely with business leaders to spot trends, support change programmes, manage our existing BI (Business Intelligence) landscape, and report on how the business is performing. We're looking for a motivated person who enjoys solving problems and digging out the story behind the numbers. You'll help maintain our analysis tools and provide ad-hoc analysis that helps teams - especially sales - understand what the data is telling them. It's a great opportunity to get close to both data and business analysis, join a high-performing team, work with a modern reporting tech stack, and support senior stakeholders in driving real change across the business. What you'll be doing Supporting the business with BI reporting and analytics Managing operations dashboards and reporting Coaching and training BI users, and helping build a culture of data-driven decision making Partnering with business leaders on "what-if" and "could-be" analysis to support key initiatives Working closely with our finance business partners on financial analysis Supporting business change and transformation projects with data insight What we're looking for Excellent problem-solving skills and a commercial mindset Excellent communication skills, with the ability to tell the story behind the data Experience using data analysis to support decision making Confident using the Microsoft Office suite (Excel, PowerPoint) An ambitious, inquisitive team player with a can-do attitude Excellent attention to detail Great to have (not essential) Experience with star schema or multi-dimensional data modelling Experience with data visualisation tools, such as Power BI Experience with SQL, Python, or similar languages used in data analysis Why join Focus Group We're growing fast - through investment, acquisition, and ambition - and this role gives you a front-row seat to that growth. You'll be working with senior stakeholders from day one, using a modern tech stack, and building skills that open doors across data, analytics, and business partnering. We back our people the same way we back our customers: with the tools, support, and trust to do great work. IND1
A well-established national organisation is seeking a temporary Reward Analyst to provide support to its Reward team during a busy project period. This role will focus on assisting with the maintenance and correction of employee P11D and tax records, alongside supporting the team in Walsall with associated administration and employee queries. Client Details Our client is a well-established and highly recognised UK organisation with a large national workforce and an established People and Reward function. Due to an increase in workload, they are seeking temporary support to assist with an important employee tax and records project within their Reward team in Walsall. Description Supporting the Reward team with P11D and employee tax administration activities. Reviewing, updating and correcting employee records. Carrying out high-volume data validation and data cleansing tasks. Ensuring employee tax and benefits information is recorded accurately. Responding to employee queries via email. Maintaining confidential employee information in line with company procedures. Supporting the wider Reward function with administrative tasks as required. Assisting with project-related activities and reporting. Profile A successful Reward Analyst should have: Previous experience within HR Administration, Payroll Administration, Reward Administration or a similar support role. Exposure to P11D, benefits, reward or employee tax processes. Strong attention to detail and a high level of accuracy. Good organisational and administrative skills. Confidence working with spreadsheets and employee data. The ability to manage repetitive tasks whilst maintaining accuracy. Strong written communication skills. Job Offer Annual Salary between 26000 and 30000, dependent on the level of experience. Temporary position offering flexibility. Immediate start available. Short-term project assignment. Opportunity to gain experience within a specialist Reward function. Supportive and collaborative team environment. Full-time hours with clear working arrangements. If you're interested in this Reward Analyst role based in Walsall, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
Aug 24, 2026
Seasonal
A well-established national organisation is seeking a temporary Reward Analyst to provide support to its Reward team during a busy project period. This role will focus on assisting with the maintenance and correction of employee P11D and tax records, alongside supporting the team in Walsall with associated administration and employee queries. Client Details Our client is a well-established and highly recognised UK organisation with a large national workforce and an established People and Reward function. Due to an increase in workload, they are seeking temporary support to assist with an important employee tax and records project within their Reward team in Walsall. Description Supporting the Reward team with P11D and employee tax administration activities. Reviewing, updating and correcting employee records. Carrying out high-volume data validation and data cleansing tasks. Ensuring employee tax and benefits information is recorded accurately. Responding to employee queries via email. Maintaining confidential employee information in line with company procedures. Supporting the wider Reward function with administrative tasks as required. Assisting with project-related activities and reporting. Profile A successful Reward Analyst should have: Previous experience within HR Administration, Payroll Administration, Reward Administration or a similar support role. Exposure to P11D, benefits, reward or employee tax processes. Strong attention to detail and a high level of accuracy. Good organisational and administrative skills. Confidence working with spreadsheets and employee data. The ability to manage repetitive tasks whilst maintaining accuracy. Strong written communication skills. Job Offer Annual Salary between 26000 and 30000, dependent on the level of experience. Temporary position offering flexibility. Immediate start available. Short-term project assignment. Opportunity to gain experience within a specialist Reward function. Supportive and collaborative team environment. Full-time hours with clear working arrangements. If you're interested in this Reward Analyst role based in Walsall, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with PwC to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. PwC is a hugely diverse business, bound by our global purpose - to build trust in society and solve important problems. Our greatest opportunity to deliver our purpose is through meaningful work that makes a difference to our clients and society. We have a culture of high performance built on exceptional quality, ethical and professional standards. We lead by example. Our standards for quality - and care - are high. And together we surpass them. We believe we can make the biggest impact when leading with our purpose, values and PwC Professional behaviours in every interaction. On behalf of PwC, we are looking for a number of KYC Analysts for a contract until the end of May 2027 on a fully remote basis. Purpose of the role: We are supporting a major Financial Crime remediation programme within the Risk Assessment Unit (RAU) following a recent quality assurance review of the bank's high-risk customer population. To support this critical programme, we are seeking experienced KYC Analysts to join a large-scale Financial Crime operation. What you'll do: As a KYC Analyst you will be responsible for conducting customer due diligence (CDD) and supporting client remediation activities to ensure customer records are accurate, complete, and compliant with regulatory requirements. The analyst will review customer documentation, identify any information gaps, and work efficiently to complete KYC cases within agreed timelines while maintaining a strong focus on quality, accuracy, and adherence to policies and procedures. The skills you'll need: Previous experience within Banking or Financial Services Strong understanding of KYC, AML and Financial Crime controls Ability to manage workloads effectively in a fast-paced environment Excellent analytical, investigation and stakeholder management skills Experience working to quality and productivity targets in a remediation environment Next Steps Please note that at the beginning of the contract you will need to be trained on site in Belfast for 2 weeks (flights and accommodation will be covered by the client). At PwC we want every individual to feel valued, respected and empowered to contribute fully. Creating an environment where everyone belongs and thrives unlocks greater innovation, productivity and deeper engagement. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
Aug 24, 2026
Contractor
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with PwC to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. PwC is a hugely diverse business, bound by our global purpose - to build trust in society and solve important problems. Our greatest opportunity to deliver our purpose is through meaningful work that makes a difference to our clients and society. We have a culture of high performance built on exceptional quality, ethical and professional standards. We lead by example. Our standards for quality - and care - are high. And together we surpass them. We believe we can make the biggest impact when leading with our purpose, values and PwC Professional behaviours in every interaction. On behalf of PwC, we are looking for a number of KYC Analysts for a contract until the end of May 2027 on a fully remote basis. Purpose of the role: We are supporting a major Financial Crime remediation programme within the Risk Assessment Unit (RAU) following a recent quality assurance review of the bank's high-risk customer population. To support this critical programme, we are seeking experienced KYC Analysts to join a large-scale Financial Crime operation. What you'll do: As a KYC Analyst you will be responsible for conducting customer due diligence (CDD) and supporting client remediation activities to ensure customer records are accurate, complete, and compliant with regulatory requirements. The analyst will review customer documentation, identify any information gaps, and work efficiently to complete KYC cases within agreed timelines while maintaining a strong focus on quality, accuracy, and adherence to policies and procedures. The skills you'll need: Previous experience within Banking or Financial Services Strong understanding of KYC, AML and Financial Crime controls Ability to manage workloads effectively in a fast-paced environment Excellent analytical, investigation and stakeholder management skills Experience working to quality and productivity targets in a remediation environment Next Steps Please note that at the beginning of the contract you will need to be trained on site in Belfast for 2 weeks (flights and accommodation will be covered by the client). At PwC we want every individual to feel valued, respected and empowered to contribute fully. Creating an environment where everyone belongs and thrives unlocks greater innovation, productivity and deeper engagement. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
PURPOSE & IMPACT: Nomad Foods is transforming its commercial capabilities through the deployment of best-in-class commercial technology, analytics and business processes across Europe. The Head of Commercial Analytics is responsible for leading the strategy, governance, operating model and adoption of commercial systems and analytics capabilities that enable superior commercial decision-making and execution across all markets. The role leads a team of Commercial Product Owners and analysts responsible for Trade Promotion Management (Exceedra), Sales CRM and associated commercial capabilities. The role ensures systems, data, processes and governance operate effectively across markets while driving standardisation, adoption and continuous improvement. For this fixed-term assignment, the key objective is to establish the systems, team structure, governance and processes that enable Exceedra to operate sustainably across all live markets without requiring in-market implant resources from January 2027. The role will accelerate market adoption and capability maturity, ensuring Exceedra becomes the system of record for promotion planning and trade investment management across Nomad Foods markets. Responsibilities Commercial Systems Leadership Lead the Commercial Analytics function and provide direction to Commercial Product Owners and supporting resources. Define and execute the vision, roadmap and operating model for key commercial systems including Exceedra and Sales CRM. Ensure commercial technology investments support Nomad Foods' strategic and financial objectives. Establish effective governance, prioritisation and stakeholder engagement processes across the commercial systems portfolio. Partner with Commercial, Finance, Supply Chain, IT and Transformation teams to drive value creation from commercial technology investments. Exceedra Transformation & Adoption Deliver the Exceedra adoption roadmap across European markets Establish the processes, support model and organisational capability required to remove dependency on market implant resources by January 2027 Drive adoption of key Exceedra capabilities including promotional planning, cash-up management, IBP integration and reporting Lead deployment activities and change management programmes across all participating markets Ensure system enhancements are prioritised and delivered to maximise business value Specific FTC Deliverables Deliver successful Exceedra go-live for Portugal by October 2026 Achieve full utilisation of Exceedra capabilities in Belgium and Netherlands by the end of Q3 Develop and deploy Nordic banner functionality (subject to technical feasibility) enabling the Nordics to use Exceedra as the single system of record for promotional planning Define and implement a sustainable support and governance model enabling all live markets to operate independently Governance, Process & Data Excellence Define global standards for commercial processes, data governance and system utilisation Lead governance forums to prioritise enhancements and continuous improvement opportunities Ensure adherence to data quality, reporting and process standards Measure adoption, user engagement and business outcomes and implement corrective actions where required Leadership & Capability Building Lead, coach and develop the Commercial Analytics team Create a network of market super-users and subject matter experts Build organisational capability to ensure long-term sustainability and adoption Foster a culture of continuous improvement and collaborative working across markets Vendor & Stakeholder Management Act as senior commercial owner for Exceedra and other external technology partners Manage relationships with key vendors and implementation partners Influence senior stakeholders across markets to support standardisation and adoption initiatives Build strong partnerships across Commercial, Finance, Supply Chain and IT functions Qualifications Exceedra SAP and other commercial technology providers Third-party implementation partners Business support and consulting partners
Aug 24, 2026
Full time
PURPOSE & IMPACT: Nomad Foods is transforming its commercial capabilities through the deployment of best-in-class commercial technology, analytics and business processes across Europe. The Head of Commercial Analytics is responsible for leading the strategy, governance, operating model and adoption of commercial systems and analytics capabilities that enable superior commercial decision-making and execution across all markets. The role leads a team of Commercial Product Owners and analysts responsible for Trade Promotion Management (Exceedra), Sales CRM and associated commercial capabilities. The role ensures systems, data, processes and governance operate effectively across markets while driving standardisation, adoption and continuous improvement. For this fixed-term assignment, the key objective is to establish the systems, team structure, governance and processes that enable Exceedra to operate sustainably across all live markets without requiring in-market implant resources from January 2027. The role will accelerate market adoption and capability maturity, ensuring Exceedra becomes the system of record for promotion planning and trade investment management across Nomad Foods markets. Responsibilities Commercial Systems Leadership Lead the Commercial Analytics function and provide direction to Commercial Product Owners and supporting resources. Define and execute the vision, roadmap and operating model for key commercial systems including Exceedra and Sales CRM. Ensure commercial technology investments support Nomad Foods' strategic and financial objectives. Establish effective governance, prioritisation and stakeholder engagement processes across the commercial systems portfolio. Partner with Commercial, Finance, Supply Chain, IT and Transformation teams to drive value creation from commercial technology investments. Exceedra Transformation & Adoption Deliver the Exceedra adoption roadmap across European markets Establish the processes, support model and organisational capability required to remove dependency on market implant resources by January 2027 Drive adoption of key Exceedra capabilities including promotional planning, cash-up management, IBP integration and reporting Lead deployment activities and change management programmes across all participating markets Ensure system enhancements are prioritised and delivered to maximise business value Specific FTC Deliverables Deliver successful Exceedra go-live for Portugal by October 2026 Achieve full utilisation of Exceedra capabilities in Belgium and Netherlands by the end of Q3 Develop and deploy Nordic banner functionality (subject to technical feasibility) enabling the Nordics to use Exceedra as the single system of record for promotional planning Define and implement a sustainable support and governance model enabling all live markets to operate independently Governance, Process & Data Excellence Define global standards for commercial processes, data governance and system utilisation Lead governance forums to prioritise enhancements and continuous improvement opportunities Ensure adherence to data quality, reporting and process standards Measure adoption, user engagement and business outcomes and implement corrective actions where required Leadership & Capability Building Lead, coach and develop the Commercial Analytics team Create a network of market super-users and subject matter experts Build organisational capability to ensure long-term sustainability and adoption Foster a culture of continuous improvement and collaborative working across markets Vendor & Stakeholder Management Act as senior commercial owner for Exceedra and other external technology partners Manage relationships with key vendors and implementation partners Influence senior stakeholders across markets to support standardisation and adoption initiatives Build strong partnerships across Commercial, Finance, Supply Chain and IT functions Qualifications Exceedra SAP and other commercial technology providers Third-party implementation partners Business support and consulting partners
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. As a Principal Data Analyst in HMRC's Risk and Intelligence Service (RIS), you will play a leading role in the UK government's digital transformation journey. You will harness advanced analytical techniques and emerging technologies to help shape HMRC's strategic approach to risk and compliance, ensuring the right tax is paid and safeguarding public funds. You'll be part of the Government Digital and Data community, a collective of over 28,000 professionals transforming lives through technology. Your work will have real-world impact, enabling data-driven decisions that support citizens and contribute to a fairer and more efficient tax system. We are looking for someone with a passion for analysis, a deep understanding of data's potential, and the leadership to drive change in a fast-paced, collaborative environment. This is your opportunity to join a forward-thinking, expert community and make a lasting difference. Job description HMRC's Risk and Intelligence Service (RIS) are looking for people with the experience and skills to join us as a Principal Data Analyst. You'll find excellent opportunities for career development in a collaborative and ambitious environment that empowers you to make a real difference in transforming lives through technology. You will be part of a team that uses data to deepen our understanding of how to ensure the right tax is paid, working with some of the most complex and comprehensive data in the country. As a Principal Data Analyst in RIS, you'll be part of a team that leverages complex, large-scale data to generate actionable insights. Your work will directly support our mission to ensure the right tax is paid, using cutting-edge analytical approaches to protect public funds and improve outcomes for society. Key Responsibilities Provide strategic leadership across a range of complex analytical projects, defining direction, governance and delivery approaches to: Establish, champion and assure analytical standards and methods, ensuring appropriate use of statistical techniques, data modelling and coding approaches are used to solve complex business challenges. Lead the design and adoption of scalable, reusable analytical products to increase organisational capability, improve efficiency and support sustainable analytical delivery. Lead analytical quality assurance and continuous improvement, embedding robust governance and assurance practices. Champion data governance, quality and ethical use of data, setting and implementing standards across analysis and data management. Translate complex analytical evidence into clear recommendations that influence senior decision making. Develop and maintain relationships with key stakeholders and partners, ensuring analytical investment delivers measurable outcomes. Build organisational capability through leadership, coaching and talent development to create a high performing culture that supports professional growth. About the Risk & Intelligence Service (RIS) RIS includes a range of specialist teams you could join, each using advanced analytics to solve high-impact problems: Data Analytics Team (DAT): Provides analysis and insight across all populations to identify risks and enable decision making across HMRC. Large Business Data Analytics (LBDA): Provide data analytical services to identify tax risks across large businesses at national and regional levels. Compliance Operational Insight & Risking (COIR): Provide analytical products and tools that strengthen HMRC's compliance strategies. Strategic Risking (SR): Develops strategic capabilities to ensure CCG and RIS is ready and able to support HMRC's compliance strategies. Data and Risking Service (DRS): Maintains and enhances Connect and Data Quality Services, delivering automated data and bespoke analysis to support analysts, caseworkers and wider business needs. Person specification As a Principal Data Analyst, you will lead innovative, high-impact analytical work that influences strategic decision-making and transforms how HMRC identifies and responds to risk. This role offers unparalleled variety and scope, with opportunities to work on meaningful projects, solve complex problems, and apply your expertise to real-world challenges. You'll collaborate with colleagues across HMRC and other government departments, contributing to a joined-up, data-driven approach to public service delivery. As part of a supportive and forward-thinking profession, you'll also benefit from ongoing learning and development, access to professional networks, and opportunities to grow your career in a culture that values innovation, inclusion, and continuous improvement. You will bring: The ability to drive innovation by applying advanced analytical techniques and exploring new data sources to solve complex business problems. Strong judgement in shaping evidence-based recommendations, assessing options, understanding risks, and clearly communicating impacts to inform strategic decisions. A commitment to high-quality analytical standards, embedding reproducible, auditable, and efficient practices that deliver measurable value. The ability to build effective relationships across disciplines, working with stakeholders to understand user needs and deliver timely, relevant insights using agile approaches. Confidence in leading complex discussions and managing stakeholder expectations, particularly in high-risk or time-sensitive situations. Expertise in translating complex analysis into clear, compelling outputs that influence both technical and non-technical audiences. A proactive approach to continuous improvement, staying current with developments in data science, analytics, and emerging technologies to enhance organisational capability. A collaborative mindset, contributing to the analytical community and supporting HMRC's mission through strategic, data-driven solutions. Data Analyst Training Programme If you have completed HMRC's internal Data Analyst Training Programme (DATP) or previous iterations such as the Specialist Trial Period (STP), you do not need to do it again. If not, you will be expected to complete the final assessment from the DATP which is designed to help you build confidence and capability in the core skills needed for analytical roles. If required, you'll take part in self-study, modular and work-based assessments aligned to the Profession framework, giving you regular opportunities to reflect on your progress and identify areas for development. You'll be supported throughout your journey by your manager, our dedicated learning team and business-based coaches and mentors known as Practical Training Officers (PTOs). We also encourage participants to self-assess their performance and seek support whenever needed to help them get the most from the programme. The DATP could include several multiday courses delivered in specialist training suites, and you may be asked to travel and stay for up to four days at a time. HMRC will cover travel and subsistence costs. Data Analysts in the Civil Service are part of the Government Digital and Data (GDAD) profession - a community of experts driving digital transformation across government. The essential and desirable criteria for this role are aligned with the GDAD capability framework, which you can read more about here. Essential Criteria: To be considered for this role, your application must demonstrate evidence of all the following Essential Criteria: Applying statistical and analytical tools and techniques: Expert in the application of statistical methodologies and analytical techniques to resolve highly complex business problems. Provide technical leadership, establish analytical standards and governance. Clearly engage with stakeholders to communicate findings Communicating between the technical and non-technical: Ability to clearly communicate complex analysis to a range of technical and non-technical audiences, influence senior stakeholders, and manage expectations in high-profile or sensitive contexts. Developing code for analysis: Strong experience designing and implementing robust, well-documented and reproducible coded solutions using Python, R or Base SAS, with the ability to set and promote coding standards and best practice. Delivering business impact through data: Demonstrate using data and analysis to deliver measurable business impact, shaping analytical questions and developing scalable data products to support decision-making. Webinar We'll be hosting a 30-minute webinar to give you an insight into the Principal Data Analyst role and the different teams you could join within HMRC. Join us on the following date: Wednesday 19th August - 14:00 - 14:30 Please register your interest in the session above by completing this short form: Join an HMRC Recruitment webinar - Principal Data Analyst - 472271 - Fill in form Additional Security Information This role require the successful candidates to hold or be willing to hold Security check (SC) clearance. Please note: in addition to the standard pre-employment checks for appointment into the Civil Service . click apply for full job details
Aug 24, 2026
Full time
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. As a Principal Data Analyst in HMRC's Risk and Intelligence Service (RIS), you will play a leading role in the UK government's digital transformation journey. You will harness advanced analytical techniques and emerging technologies to help shape HMRC's strategic approach to risk and compliance, ensuring the right tax is paid and safeguarding public funds. You'll be part of the Government Digital and Data community, a collective of over 28,000 professionals transforming lives through technology. Your work will have real-world impact, enabling data-driven decisions that support citizens and contribute to a fairer and more efficient tax system. We are looking for someone with a passion for analysis, a deep understanding of data's potential, and the leadership to drive change in a fast-paced, collaborative environment. This is your opportunity to join a forward-thinking, expert community and make a lasting difference. Job description HMRC's Risk and Intelligence Service (RIS) are looking for people with the experience and skills to join us as a Principal Data Analyst. You'll find excellent opportunities for career development in a collaborative and ambitious environment that empowers you to make a real difference in transforming lives through technology. You will be part of a team that uses data to deepen our understanding of how to ensure the right tax is paid, working with some of the most complex and comprehensive data in the country. As a Principal Data Analyst in RIS, you'll be part of a team that leverages complex, large-scale data to generate actionable insights. Your work will directly support our mission to ensure the right tax is paid, using cutting-edge analytical approaches to protect public funds and improve outcomes for society. Key Responsibilities Provide strategic leadership across a range of complex analytical projects, defining direction, governance and delivery approaches to: Establish, champion and assure analytical standards and methods, ensuring appropriate use of statistical techniques, data modelling and coding approaches are used to solve complex business challenges. Lead the design and adoption of scalable, reusable analytical products to increase organisational capability, improve efficiency and support sustainable analytical delivery. Lead analytical quality assurance and continuous improvement, embedding robust governance and assurance practices. Champion data governance, quality and ethical use of data, setting and implementing standards across analysis and data management. Translate complex analytical evidence into clear recommendations that influence senior decision making. Develop and maintain relationships with key stakeholders and partners, ensuring analytical investment delivers measurable outcomes. Build organisational capability through leadership, coaching and talent development to create a high performing culture that supports professional growth. About the Risk & Intelligence Service (RIS) RIS includes a range of specialist teams you could join, each using advanced analytics to solve high-impact problems: Data Analytics Team (DAT): Provides analysis and insight across all populations to identify risks and enable decision making across HMRC. Large Business Data Analytics (LBDA): Provide data analytical services to identify tax risks across large businesses at national and regional levels. Compliance Operational Insight & Risking (COIR): Provide analytical products and tools that strengthen HMRC's compliance strategies. Strategic Risking (SR): Develops strategic capabilities to ensure CCG and RIS is ready and able to support HMRC's compliance strategies. Data and Risking Service (DRS): Maintains and enhances Connect and Data Quality Services, delivering automated data and bespoke analysis to support analysts, caseworkers and wider business needs. Person specification As a Principal Data Analyst, you will lead innovative, high-impact analytical work that influences strategic decision-making and transforms how HMRC identifies and responds to risk. This role offers unparalleled variety and scope, with opportunities to work on meaningful projects, solve complex problems, and apply your expertise to real-world challenges. You'll collaborate with colleagues across HMRC and other government departments, contributing to a joined-up, data-driven approach to public service delivery. As part of a supportive and forward-thinking profession, you'll also benefit from ongoing learning and development, access to professional networks, and opportunities to grow your career in a culture that values innovation, inclusion, and continuous improvement. You will bring: The ability to drive innovation by applying advanced analytical techniques and exploring new data sources to solve complex business problems. Strong judgement in shaping evidence-based recommendations, assessing options, understanding risks, and clearly communicating impacts to inform strategic decisions. A commitment to high-quality analytical standards, embedding reproducible, auditable, and efficient practices that deliver measurable value. The ability to build effective relationships across disciplines, working with stakeholders to understand user needs and deliver timely, relevant insights using agile approaches. Confidence in leading complex discussions and managing stakeholder expectations, particularly in high-risk or time-sensitive situations. Expertise in translating complex analysis into clear, compelling outputs that influence both technical and non-technical audiences. A proactive approach to continuous improvement, staying current with developments in data science, analytics, and emerging technologies to enhance organisational capability. A collaborative mindset, contributing to the analytical community and supporting HMRC's mission through strategic, data-driven solutions. Data Analyst Training Programme If you have completed HMRC's internal Data Analyst Training Programme (DATP) or previous iterations such as the Specialist Trial Period (STP), you do not need to do it again. If not, you will be expected to complete the final assessment from the DATP which is designed to help you build confidence and capability in the core skills needed for analytical roles. If required, you'll take part in self-study, modular and work-based assessments aligned to the Profession framework, giving you regular opportunities to reflect on your progress and identify areas for development. You'll be supported throughout your journey by your manager, our dedicated learning team and business-based coaches and mentors known as Practical Training Officers (PTOs). We also encourage participants to self-assess their performance and seek support whenever needed to help them get the most from the programme. The DATP could include several multiday courses delivered in specialist training suites, and you may be asked to travel and stay for up to four days at a time. HMRC will cover travel and subsistence costs. Data Analysts in the Civil Service are part of the Government Digital and Data (GDAD) profession - a community of experts driving digital transformation across government. The essential and desirable criteria for this role are aligned with the GDAD capability framework, which you can read more about here. Essential Criteria: To be considered for this role, your application must demonstrate evidence of all the following Essential Criteria: Applying statistical and analytical tools and techniques: Expert in the application of statistical methodologies and analytical techniques to resolve highly complex business problems. Provide technical leadership, establish analytical standards and governance. Clearly engage with stakeholders to communicate findings Communicating between the technical and non-technical: Ability to clearly communicate complex analysis to a range of technical and non-technical audiences, influence senior stakeholders, and manage expectations in high-profile or sensitive contexts. Developing code for analysis: Strong experience designing and implementing robust, well-documented and reproducible coded solutions using Python, R or Base SAS, with the ability to set and promote coding standards and best practice. Delivering business impact through data: Demonstrate using data and analysis to deliver measurable business impact, shaping analytical questions and developing scalable data products to support decision-making. Webinar We'll be hosting a 30-minute webinar to give you an insight into the Principal Data Analyst role and the different teams you could join within HMRC. Join us on the following date: Wednesday 19th August - 14:00 - 14:30 Please register your interest in the session above by completing this short form: Join an HMRC Recruitment webinar - Principal Data Analyst - 472271 - Fill in form Additional Security Information This role require the successful candidates to hold or be willing to hold Security check (SC) clearance. Please note: in addition to the standard pre-employment checks for appointment into the Civil Service . click apply for full job details
3rd Line Service Desk Technician - MSP West Sussex Office Based Full Time Please note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment. 3rd Line Service Desk Technician Role I am recruiting for an experienced 3rd Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final escalation point for complex incidents and service requests across a varied client base. This is a hands-on technical role combining 3rd Line escalation support, infrastructure troubleshooting, Microsoft 365/Azure, networking, customer interaction and project delivery. You will also play an important role in supporting and mentoring 1st and 2nd Line engineers, sharing technical knowledge and helping to maintain high standards across the Service Desk. 3rd Line Service Desk Technician Key Responsibilities Act as the primary 3rd Line escalation point for complex issues passed up from 1st and 2nd Line engineers Investigate, diagnose and resolve advanced incidents across infrastructure, networking, cloud and on-premise environments Support Microsoft 365 and Azure environments alongside traditional on-premise infrastructure Take full ownership of major and high-priority incidents through to successful resolution Troubleshoot recurring technical problems and carry out root cause analysis to identify long-term solutions Mentor and provide technical guidance to 1st and 2nd Line engineers Work closely with the Service Desk Manager to improve processes, efficiency and overall service delivery Communicate directly with customers, providing clear technical explanations, progress updates and resolutions Liaise with third-party vendors and technology partners where required Maintain accurate and up-to-date technical documentation Attend customer sites when required for troubleshooting, technical changes and implementations Assist with the delivery of technical projects Participate in an on-call rota providing out-of-hours support 3rd Line Service Desk Technician Technical Environment You will work across a broad range of technologies, including: Microsoft Windows Desktop Windows Server and on-premise infrastructure Microsoft 365 - Exchange Online, SharePoint and Teams Microsoft Azure - IaaS, Identity and Virtual Machines Active Directory and Group Policy DNS and DHCP Networking, VPNs, VLANs and Wi-Fi DrayTek, WatchGuard and UniFi Hyper-V virtualisation Backup and disaster recovery solutions Endpoint security solutions General MSP monitoring, management and support tools macOS - limited support 3rd Line Service Desk Technician Essential Skills & Experience To be considered for this position, you must have: Minimum 5 years' recent experience working within an MSP environment Strong 3rd Line technical support and troubleshooting experience Proven experience handling complex technical escalations Strong root cause analysis and problem-solving skills Experience supporting both cloud and on-premise infrastructure Strong working knowledge of Microsoft 365 and Azure Good knowledge of Windows Server, Active Directory and Group Policy Solid networking knowledge covering firewalls, VPNs, VLANs, DNS, DHCP and Wi-Fi Ability to independently manage complex incidents from initial escalation through to resolution Excellent communication skills with both technical and non-technical customers Experience mentoring, coaching or providing technical support to junior engineers Ability to work effectively within a fast-paced MSP/service desk environment 3rd Line Service Desk Technician Desirable Certifications Relevant certifications would be advantageous, although equivalent hands-on commercial experience will also be considered: Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Security Operations Analyst Associate WatchGuard Network Security Essentials (Firebox) About You You will be an experienced MSP engineer who enjoys solving challenging technical problems and taking ownership of complex issues. You should be comfortable operating as a senior technical escalation point while still being customer-focused and willing to support less experienced members of the team. Important: This position is office based, and applicants must have at least 5 years of recent MSP experience. Applications without the required MSP background will not be considered. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Aug 24, 2026
Full time
3rd Line Service Desk Technician - MSP West Sussex Office Based Full Time Please note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment. 3rd Line Service Desk Technician Role I am recruiting for an experienced 3rd Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final escalation point for complex incidents and service requests across a varied client base. This is a hands-on technical role combining 3rd Line escalation support, infrastructure troubleshooting, Microsoft 365/Azure, networking, customer interaction and project delivery. You will also play an important role in supporting and mentoring 1st and 2nd Line engineers, sharing technical knowledge and helping to maintain high standards across the Service Desk. 3rd Line Service Desk Technician Key Responsibilities Act as the primary 3rd Line escalation point for complex issues passed up from 1st and 2nd Line engineers Investigate, diagnose and resolve advanced incidents across infrastructure, networking, cloud and on-premise environments Support Microsoft 365 and Azure environments alongside traditional on-premise infrastructure Take full ownership of major and high-priority incidents through to successful resolution Troubleshoot recurring technical problems and carry out root cause analysis to identify long-term solutions Mentor and provide technical guidance to 1st and 2nd Line engineers Work closely with the Service Desk Manager to improve processes, efficiency and overall service delivery Communicate directly with customers, providing clear technical explanations, progress updates and resolutions Liaise with third-party vendors and technology partners where required Maintain accurate and up-to-date technical documentation Attend customer sites when required for troubleshooting, technical changes and implementations Assist with the delivery of technical projects Participate in an on-call rota providing out-of-hours support 3rd Line Service Desk Technician Technical Environment You will work across a broad range of technologies, including: Microsoft Windows Desktop Windows Server and on-premise infrastructure Microsoft 365 - Exchange Online, SharePoint and Teams Microsoft Azure - IaaS, Identity and Virtual Machines Active Directory and Group Policy DNS and DHCP Networking, VPNs, VLANs and Wi-Fi DrayTek, WatchGuard and UniFi Hyper-V virtualisation Backup and disaster recovery solutions Endpoint security solutions General MSP monitoring, management and support tools macOS - limited support 3rd Line Service Desk Technician Essential Skills & Experience To be considered for this position, you must have: Minimum 5 years' recent experience working within an MSP environment Strong 3rd Line technical support and troubleshooting experience Proven experience handling complex technical escalations Strong root cause analysis and problem-solving skills Experience supporting both cloud and on-premise infrastructure Strong working knowledge of Microsoft 365 and Azure Good knowledge of Windows Server, Active Directory and Group Policy Solid networking knowledge covering firewalls, VPNs, VLANs, DNS, DHCP and Wi-Fi Ability to independently manage complex incidents from initial escalation through to resolution Excellent communication skills with both technical and non-technical customers Experience mentoring, coaching or providing technical support to junior engineers Ability to work effectively within a fast-paced MSP/service desk environment 3rd Line Service Desk Technician Desirable Certifications Relevant certifications would be advantageous, although equivalent hands-on commercial experience will also be considered: Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Security Operations Analyst Associate WatchGuard Network Security Essentials (Firebox) About You You will be an experienced MSP engineer who enjoys solving challenging technical problems and taking ownership of complex issues. You should be comfortable operating as a senior technical escalation point while still being customer-focused and willing to support less experienced members of the team. Important: This position is office based, and applicants must have at least 5 years of recent MSP experience. Applications without the required MSP background will not be considered. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
SOC Automation Engineer As a SOC Automation Engineer, you will apply hands-on engineering expertise to design, build, and optimise automation workflows that improve the scalability and efficiency of SOC services. Working across SIEM, endpoint, and orchestration platforms (primarily Palo Alto XSOAR), you will reduce analyst workload, accelerate incident response, and enhance decision-making across customer environments. Key Responsibilities Automation Development - Design, build, and maintain scalable automation workflows across detection and response platforms. Integration & Orchestration - Deliver cross-platform automation enabling fast, reliable response actions. Lifecycle Management - Develop, deploy, and continuously optimise automation for performance, resilience, and coverage. Collaboration & Requirements Gathering - Work with SOC and engineering teams to identify automation opportunities. Documentation - Produce clear documentation to support delivery, troubleshooting, and continuous improvement. Automation Planning - Contribute to automation roadmaps, threat modelling, and use case development. Pre-Sales Support - Assist with demos, scoping, and proof-of-value activities where required. Core Duties Automation Design & Development Build and maintain workflows across SIEM, EDR, and SOAR platforms Develop reusable scripts, templates, and components Ensure solutions support secure, multi-tenant environments Integration & Response Automation Orchestrate containment, enrichment, and remediation actions Integrate with threat intelligence, cloud, vulnerability, and reporting tools Partner with analysts to map and automate response processes Lifecycle Management & Optimisation Manage automation from design through to optimisation Troubleshoot failures and refine logic Use post-incident insights to improve workflows Documentation & Standards Maintain clear documentation of workflows, dependencies, and error handling Ensure consistency and usability for wider teams Strategic Contribution Support use cases aligned to threat modelling and MITRE ATT&CK Contribute to automation playbooks and response strategies Stay current with tools, frameworks, and emerging threats Collaboration Embed automation into SOC workflows Share best practices and support team development Pre-Sales Support workshops, onboarding, and solution design where needed Stakeholder Collaboration SOC Analysts - Automate repeatable triage and response activities Platform & Detection Engineers - Integrate automation into tooling and detections Sales & Pre-Sales - Provide technical input for customer solutions Requirements 2+ years' experience in SOC, automation, or cloud security engineering Experience in managed services or multi-tenant environments Strong experience building automations across SIEM, SOAR, or EDR platforms Proficiency in scripting (e.g., Python, PowerShell) Experience working with APIs, webhooks, and authentication methods Knowledge of threat frameworks (e.g., MITRE ATT&CK) Understanding of cloud security, identity, and event-driven automation Strong communication and analytical skills Security clearance (NPPV and/or SC) may be required. Technical Knowledge Security orchestration and automation principles Scripting and integration patterns (APIs, webhooks) SOC detection and response workflows Threat intelligence integration and use case design Cloud and identity security concepts Multi-tenant automation design Certifications Essential: Hands-on experience with Palo Alto XSOAR Desirable: Palo Alto Networks Certified XSOAR Engineer Palo Alto Networks Certified Security Automation Engineer (PCSAE) Palo Alto Networks Security Operations Professional
Aug 24, 2026
Full time
SOC Automation Engineer As a SOC Automation Engineer, you will apply hands-on engineering expertise to design, build, and optimise automation workflows that improve the scalability and efficiency of SOC services. Working across SIEM, endpoint, and orchestration platforms (primarily Palo Alto XSOAR), you will reduce analyst workload, accelerate incident response, and enhance decision-making across customer environments. Key Responsibilities Automation Development - Design, build, and maintain scalable automation workflows across detection and response platforms. Integration & Orchestration - Deliver cross-platform automation enabling fast, reliable response actions. Lifecycle Management - Develop, deploy, and continuously optimise automation for performance, resilience, and coverage. Collaboration & Requirements Gathering - Work with SOC and engineering teams to identify automation opportunities. Documentation - Produce clear documentation to support delivery, troubleshooting, and continuous improvement. Automation Planning - Contribute to automation roadmaps, threat modelling, and use case development. Pre-Sales Support - Assist with demos, scoping, and proof-of-value activities where required. Core Duties Automation Design & Development Build and maintain workflows across SIEM, EDR, and SOAR platforms Develop reusable scripts, templates, and components Ensure solutions support secure, multi-tenant environments Integration & Response Automation Orchestrate containment, enrichment, and remediation actions Integrate with threat intelligence, cloud, vulnerability, and reporting tools Partner with analysts to map and automate response processes Lifecycle Management & Optimisation Manage automation from design through to optimisation Troubleshoot failures and refine logic Use post-incident insights to improve workflows Documentation & Standards Maintain clear documentation of workflows, dependencies, and error handling Ensure consistency and usability for wider teams Strategic Contribution Support use cases aligned to threat modelling and MITRE ATT&CK Contribute to automation playbooks and response strategies Stay current with tools, frameworks, and emerging threats Collaboration Embed automation into SOC workflows Share best practices and support team development Pre-Sales Support workshops, onboarding, and solution design where needed Stakeholder Collaboration SOC Analysts - Automate repeatable triage and response activities Platform & Detection Engineers - Integrate automation into tooling and detections Sales & Pre-Sales - Provide technical input for customer solutions Requirements 2+ years' experience in SOC, automation, or cloud security engineering Experience in managed services or multi-tenant environments Strong experience building automations across SIEM, SOAR, or EDR platforms Proficiency in scripting (e.g., Python, PowerShell) Experience working with APIs, webhooks, and authentication methods Knowledge of threat frameworks (e.g., MITRE ATT&CK) Understanding of cloud security, identity, and event-driven automation Strong communication and analytical skills Security clearance (NPPV and/or SC) may be required. Technical Knowledge Security orchestration and automation principles Scripting and integration patterns (APIs, webhooks) SOC detection and response workflows Threat intelligence integration and use case design Cloud and identity security concepts Multi-tenant automation design Certifications Essential: Hands-on experience with Palo Alto XSOAR Desirable: Palo Alto Networks Certified XSOAR Engineer Palo Alto Networks Certified Security Automation Engineer (PCSAE) Palo Alto Networks Security Operations Professional
