Education for Industry Group (Fashion Retail Academy & London College of Beauty Therapy)
Hackney, London
Division Fashion Retail Academy (part of theEducation for Industry Group) Hours Full-Time Contract Permanent Location FRA Academy: Electra House - London, Moorgate EC2M 6SE About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence. About the role The Head of Department: Higher Education (Creative Practice) is responsible for leading the academic and operational success of our Creative Practice curriculum area within Higher Education (HE). Reporting to the Director of Higher Education, the postholder will provide inspirational leadership to ensure outstnading quality, student experience, and learner outcomes. The Head of Department: Higher Education (Creative Practice) will be accountable for curriculum intent, implementation, and impact across their area, driving innovation, inclusivity, and responsiveness to industry needs. The postholder will lead a team of Programme Managers and may have additional line management responsiblities depending on the department structure. This exciting role offers the opportunity to thrive in a supportive, collaborative, and innovation-driven culture where your contributions will make a real impact. About you: Qualifications: Teaching qualification alongside educational management experience and relevant degree and postgraduate qualification. Experience: Extensive senior management experience within education - ideally in HE with a proven track record of improving curriculum quality and learner outcomes, and leading or contributing to quality processes and validations at Higher education level. Expertise: Strong understanding of pedagogy, curriculum design, and quality frameworks. Skills: Excellent team leadership and people management skills, with confident use of data to inform strategic decisions and drive effective actions. Passion: Driven by a passion for inclusive, industry-aligned education and committed to raising aspirations for all learners, with a proven ability to motivate and inspire outstanding teaching teams. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance and annual CPD. Generous and Flexible Leave Options: Including an around-the-world trip after five years of service. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance, and funded counselling/CBT through Education Support Employee Assistant Programme. Salary: From £52,150.00 to £61,150.00 per annum, subject to qualifications and experience How to apply/Next Steps: Click ' Apply for this job ' to submit your application. Closing Date: 8am on Tuesday 31st March 2026. Interviews/Recruitment Day: Week commencing 6th April, in-person at FRA Academy: Electra House, Moorgate More Information/Contact us: Click here to download a full job description For more information about the EFI Group, visit our EFI , FRA websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
Mar 16, 2026
Full time
Division Fashion Retail Academy (part of theEducation for Industry Group) Hours Full-Time Contract Permanent Location FRA Academy: Electra House - London, Moorgate EC2M 6SE About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence. About the role The Head of Department: Higher Education (Creative Practice) is responsible for leading the academic and operational success of our Creative Practice curriculum area within Higher Education (HE). Reporting to the Director of Higher Education, the postholder will provide inspirational leadership to ensure outstnading quality, student experience, and learner outcomes. The Head of Department: Higher Education (Creative Practice) will be accountable for curriculum intent, implementation, and impact across their area, driving innovation, inclusivity, and responsiveness to industry needs. The postholder will lead a team of Programme Managers and may have additional line management responsiblities depending on the department structure. This exciting role offers the opportunity to thrive in a supportive, collaborative, and innovation-driven culture where your contributions will make a real impact. About you: Qualifications: Teaching qualification alongside educational management experience and relevant degree and postgraduate qualification. Experience: Extensive senior management experience within education - ideally in HE with a proven track record of improving curriculum quality and learner outcomes, and leading or contributing to quality processes and validations at Higher education level. Expertise: Strong understanding of pedagogy, curriculum design, and quality frameworks. Skills: Excellent team leadership and people management skills, with confident use of data to inform strategic decisions and drive effective actions. Passion: Driven by a passion for inclusive, industry-aligned education and committed to raising aspirations for all learners, with a proven ability to motivate and inspire outstanding teaching teams. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance and annual CPD. Generous and Flexible Leave Options: Including an around-the-world trip after five years of service. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance, and funded counselling/CBT through Education Support Employee Assistant Programme. Salary: From £52,150.00 to £61,150.00 per annum, subject to qualifications and experience How to apply/Next Steps: Click ' Apply for this job ' to submit your application. Closing Date: 8am on Tuesday 31st March 2026. Interviews/Recruitment Day: Week commencing 6th April, in-person at FRA Academy: Electra House, Moorgate More Information/Contact us: Click here to download a full job description For more information about the EFI Group, visit our EFI , FRA websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
Health and Safety Advisor Location: EC2M Central London Salary: £30,000 to £35,000 DOE About Them At our client, they specialise in high-quality building solutions across West and Central London, working on Tier 1 projects. They pride themselves on delivering excellence on every site, maintaining safety, quality, and client satisfaction at all times. They are looking for a H&S Advisor to join their team and support their existing HSEQ & Projects Team. This role is ideal for someone with some experience in construction, a keen interest in developing their career health & safety, and a proactive approach to learning. Key Responsibilities Conduct site audits and inspections under supervision to ensure H&S compliance. Support the preparation, review, and control of H&S documents, including risk assessments, method statements, policies, and procedures. Assist operational teams with day-to-day H&S queries. Help investigate incidents, near-misses, and accidents, and support implementation of corrective actions. Maintain awareness of current H&S legislation, codes of practice, and industry standards. Support in promoting a positive H&S culture across the organization. Assist in monitoring H&S performance metrics and reporting to management. Keep digital records and H&S documentation up-to-date, ensuring proper version control. Support in training initiatives and induction of staff on H&S procedures. Liaise with external auditors or regulatory bodies when required. Contribute to continuous improvement initiatives in health & safety processes. Key Skills & Attributes NEBOSH Certificate (or equivalent) desirable but not required they are happy to train the right candidate. At least 1 year of practical H&S experience, ideally in construction, facilities management, or a related sector. Basic understanding of site safety, risk management, and regulatory compliance. Computer literate: confident with MS Office (Word, Excel, PowerPoint) and H&S management software. Good communication, organizational, and report-writing skills. Motivated to learn and develop professionally, with guidance and training from senior H&S staff. Benefits Opportunity to work on high-profile Tier 1 projects across West & Central London Mentoring and training from experienced site managers and project managers Career development opportunities within a growing company Company perks and benefits How to Apply If you re enthusiastic about construction, eager to learn, and ready to take the next step in your career as a Health & Safety Adviser please submit your CV and they will be in contact.
Mar 16, 2026
Full time
Health and Safety Advisor Location: EC2M Central London Salary: £30,000 to £35,000 DOE About Them At our client, they specialise in high-quality building solutions across West and Central London, working on Tier 1 projects. They pride themselves on delivering excellence on every site, maintaining safety, quality, and client satisfaction at all times. They are looking for a H&S Advisor to join their team and support their existing HSEQ & Projects Team. This role is ideal for someone with some experience in construction, a keen interest in developing their career health & safety, and a proactive approach to learning. Key Responsibilities Conduct site audits and inspections under supervision to ensure H&S compliance. Support the preparation, review, and control of H&S documents, including risk assessments, method statements, policies, and procedures. Assist operational teams with day-to-day H&S queries. Help investigate incidents, near-misses, and accidents, and support implementation of corrective actions. Maintain awareness of current H&S legislation, codes of practice, and industry standards. Support in promoting a positive H&S culture across the organization. Assist in monitoring H&S performance metrics and reporting to management. Keep digital records and H&S documentation up-to-date, ensuring proper version control. Support in training initiatives and induction of staff on H&S procedures. Liaise with external auditors or regulatory bodies when required. Contribute to continuous improvement initiatives in health & safety processes. Key Skills & Attributes NEBOSH Certificate (or equivalent) desirable but not required they are happy to train the right candidate. At least 1 year of practical H&S experience, ideally in construction, facilities management, or a related sector. Basic understanding of site safety, risk management, and regulatory compliance. Computer literate: confident with MS Office (Word, Excel, PowerPoint) and H&S management software. Good communication, organizational, and report-writing skills. Motivated to learn and develop professionally, with guidance and training from senior H&S staff. Benefits Opportunity to work on high-profile Tier 1 projects across West & Central London Mentoring and training from experienced site managers and project managers Career development opportunities within a growing company Company perks and benefits How to Apply If you re enthusiastic about construction, eager to learn, and ready to take the next step in your career as a Health & Safety Adviser please submit your CV and they will be in contact.
Contract HCX Consultant, London, Hybrid - 6 months We are seeking a skilled HCX Consultant for a contract position in London. The ideal candidate will be an expert in VMware HCX and possess strong experience with Site Recovery Manager (SRM) and Software-Defined Data Centre (SDDC) technologies. Responsibilities:- Design, implement, and manage VMware HCX solutions to facilitate seamless cloud migration and hybrid cloud environments.- Collaborate with clients to understand their infrastructure requirements and provide tailored solutions using HCX.- Integrate and optimise SRM and SDDC solutions to enhance system resilience and scalability.- Provide technical expertise and guidance during project planning, execution, and post-implementation support.- Troubleshoot and resolve issues related to HCX, SRM, and SDDC configurations and performance. Qualifications:- Proven experience as an HCX Consultant or similar role, with a deep understanding of VMware HCX.- Strong proficiency in SRM and SDDC technologies.- Experience with vRealize Network Insight (VRNI) is a plus.- Excellent communication skills and the ability to work collaboratively in a team environment.- Relevant certifications in VMware technologies are highly desirable. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Mar 15, 2026
Contractor
Contract HCX Consultant, London, Hybrid - 6 months We are seeking a skilled HCX Consultant for a contract position in London. The ideal candidate will be an expert in VMware HCX and possess strong experience with Site Recovery Manager (SRM) and Software-Defined Data Centre (SDDC) technologies. Responsibilities:- Design, implement, and manage VMware HCX solutions to facilitate seamless cloud migration and hybrid cloud environments.- Collaborate with clients to understand their infrastructure requirements and provide tailored solutions using HCX.- Integrate and optimise SRM and SDDC solutions to enhance system resilience and scalability.- Provide technical expertise and guidance during project planning, execution, and post-implementation support.- Troubleshoot and resolve issues related to HCX, SRM, and SDDC configurations and performance. Qualifications:- Proven experience as an HCX Consultant or similar role, with a deep understanding of VMware HCX.- Strong proficiency in SRM and SDDC technologies.- Experience with vRealize Network Insight (VRNI) is a plus.- Excellent communication skills and the ability to work collaboratively in a team environment.- Relevant certifications in VMware technologies are highly desirable. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
FINANCE MANAGER / FINANCIAL CONTROLLER ENFIELD (OFFICE BASED) UP TO £65,000 BASE + £5,000 CAR ALLOWANCE + BONUS + HEALTHCARE + BENEFITS THE OPPORTUNITY: We're exclusively partnering with a highly successful industrial focused business in Enfield that is modernising its finance function.The company is seeking an experienced Financial Controller / Finance Manager to lead the day-to-day running of the finance team, while also delivering hands-on management accounting, business partnering, and systems improvement.This is a fantastic opportunity for a qualified professional ideally coming from manufacturing / engineering / Wholesale / Logistics (or similar) experience that is keen to join a fast-growing business. Candidates with the right experience operating at Finance Manager, Senior Management Accountant, Financial Controller or Finance Business Partner level will be considered. THE FINANCIAL CONTROLLER / FINANCE MANAGER ROLE: Reporting to the Managing Director (with solid mentoring and support from them), you'll take responsibility for the day-to-day management of the finance department, leading and developing a team of 3. Bringing the Management Accounts function inhouse, implementing the month-end process and preparing the monthly management accounts. Deliver insightful MI analysis and provide Finance Business Partner support to key operational departments. Full ownership of cashflow management, budgeting, and forecasting processes. Oversee weekly and monthly payroll. Drive the migration to upgrade the accounting system, modernising and streamlining finance processes. Partner with operational and commercial leads to provide financial insight, challenge, and support decision-making. Responsible for Year End, External Audit and Statutory submissions, in collaboration with the external practice. Review and refine the company's bonus scheme and reward model. Processing VAT returns Support the Group Finance Director with ad hoc analysis, projects, and reporting THE PERSON Qualified (ACA / ACCA / CIMA), ideally with experience in an industrial industry such as Manufacturing, engineering, logistics, construction, retail, wholesale etc. Strong finalists, will be considered. Ideally experience in an SME £7m to £30m turnover size Must have experience leading a small team, within a similar role, such as Senior Management Accountant, Financial Controller, Head of Finance, Finance Business Partner or Finance Manager Must have experience of producing management accounts Track record / experience of systems migration / implementation Strong business partnering and communication skills to influence non-finance stakeholders TO APPLY: Please send your CV for the Finance Manager/Financial Controller/Management Accountant role via the advert for consideration. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Mar 15, 2026
Full time
FINANCE MANAGER / FINANCIAL CONTROLLER ENFIELD (OFFICE BASED) UP TO £65,000 BASE + £5,000 CAR ALLOWANCE + BONUS + HEALTHCARE + BENEFITS THE OPPORTUNITY: We're exclusively partnering with a highly successful industrial focused business in Enfield that is modernising its finance function.The company is seeking an experienced Financial Controller / Finance Manager to lead the day-to-day running of the finance team, while also delivering hands-on management accounting, business partnering, and systems improvement.This is a fantastic opportunity for a qualified professional ideally coming from manufacturing / engineering / Wholesale / Logistics (or similar) experience that is keen to join a fast-growing business. Candidates with the right experience operating at Finance Manager, Senior Management Accountant, Financial Controller or Finance Business Partner level will be considered. THE FINANCIAL CONTROLLER / FINANCE MANAGER ROLE: Reporting to the Managing Director (with solid mentoring and support from them), you'll take responsibility for the day-to-day management of the finance department, leading and developing a team of 3. Bringing the Management Accounts function inhouse, implementing the month-end process and preparing the monthly management accounts. Deliver insightful MI analysis and provide Finance Business Partner support to key operational departments. Full ownership of cashflow management, budgeting, and forecasting processes. Oversee weekly and monthly payroll. Drive the migration to upgrade the accounting system, modernising and streamlining finance processes. Partner with operational and commercial leads to provide financial insight, challenge, and support decision-making. Responsible for Year End, External Audit and Statutory submissions, in collaboration with the external practice. Review and refine the company's bonus scheme and reward model. Processing VAT returns Support the Group Finance Director with ad hoc analysis, projects, and reporting THE PERSON Qualified (ACA / ACCA / CIMA), ideally with experience in an industrial industry such as Manufacturing, engineering, logistics, construction, retail, wholesale etc. Strong finalists, will be considered. Ideally experience in an SME £7m to £30m turnover size Must have experience leading a small team, within a similar role, such as Senior Management Accountant, Financial Controller, Head of Finance, Finance Business Partner or Finance Manager Must have experience of producing management accounts Track record / experience of systems migration / implementation Strong business partnering and communication skills to influence non-finance stakeholders TO APPLY: Please send your CV for the Finance Manager/Financial Controller/Management Accountant role via the advert for consideration. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. As a Strategic CSM, you'll guide a portfolio of customers to deploy Asana successfully, adopt it widely across their organisation, and ensure they continuously gain business value from Asana. By engaging your customers using a consultative approach, you'll position yourself a strategic partner and serve as the trusted point of contact across their lifecycle: onboarding, value creation and renewal. Equipped with the knowledge of what it takes for customers to succeed with Asana, you will serve as the voice of your customers cross-functionally, providing feedback to the Product team and broader business. To the entire Asana team, you'll exemplify an empathetic, customer centric perspective. This role is based in our London office with an office centric hybrid schedule. The standard in office days are Monday, Tuesday and Thursday. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in office requirements. What you'll achieve: Develop, nurture and own relationships at every level of the organisation with a focus on senior level and decision making stakeholders (i.e. C Level) serving as a trusted advisor on the collaborative work management space Partner with customers to identify their strategic goals and co create Success Plans with clear success metrics and engagement strategies Execute on all phases of the customer journey; ensuring value through deployment strategies, change management, workflow design, business reviews and roadmap consultations Collaborate with Sales to develop strategic account plans, nurture executive relationships, manage renewals and explore expansion opportunities Develop and maintain an internal Champion Network or Centre of Excellence within the customer's organisation to help foster customer advocacy and facilitate customer testimonials or case studies Analyse customer usage to identify trends and drive targeted campaigns for enhanced engagement and product adoption to proactively identify risks and lead internal teams to create and execute corrective plans Identify and forecast risk while proactively identifying and mitigating risks to drive customer satisfaction and long term success Serve as the voice of your customers by surfacing key trends and insights to R&D and business teams based on your knowledge of customer's needs Travel and meet customers on site up to 25% of the time About you: 5+ years of demonstrated success in a SaaS based Customer Success or Account Management role Proven track record managing large, complex enterprise accounts, driving both product led and sales led growth initiatives, and overseeing enterprise wide technology implementations across diverse stakeholder groups - from C Suite executives to functional leaders and administrators Ability to run C Suite level business reviews and craft compelling value narratives, align initiatives to OKRs/KPIs, influence decisions without direct authority and deliver exceptional storytelling around impact and ROI Experience managing a book of high value customer relationships. You're able to drive customer success and align within complex organizational structures, building trust with a broad range of stakeholders, from C Suite Executives, Department Leads, to day to day Asana users Customer centric at your core. You're devoted to ensuring our customers' success and adoption of Asana and advocate for regional customers' needs Strong cross functional collaborator with experience partnering with Account Executives or Partners to provide a high quality, thoughtful customer experience Self motivated, proactive team player. You have a bias for action and work effectively in a highly ambiguous, ever changing environment. You're able to zoom into granular details and also zoom out to understand the larger strategy and philosophy of how and why decisions are made Driven, process oriented person. You're able to effectively balance competing priorities and make decisions that best support the customer, the team, and Asana. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision making At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between £104,000 - £118,400. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package will include additional components such as equity, sales incentive pay and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long term savings or retirement plans In office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
Mar 15, 2026
Full time
Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. As a Strategic CSM, you'll guide a portfolio of customers to deploy Asana successfully, adopt it widely across their organisation, and ensure they continuously gain business value from Asana. By engaging your customers using a consultative approach, you'll position yourself a strategic partner and serve as the trusted point of contact across their lifecycle: onboarding, value creation and renewal. Equipped with the knowledge of what it takes for customers to succeed with Asana, you will serve as the voice of your customers cross-functionally, providing feedback to the Product team and broader business. To the entire Asana team, you'll exemplify an empathetic, customer centric perspective. This role is based in our London office with an office centric hybrid schedule. The standard in office days are Monday, Tuesday and Thursday. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in office requirements. What you'll achieve: Develop, nurture and own relationships at every level of the organisation with a focus on senior level and decision making stakeholders (i.e. C Level) serving as a trusted advisor on the collaborative work management space Partner with customers to identify their strategic goals and co create Success Plans with clear success metrics and engagement strategies Execute on all phases of the customer journey; ensuring value through deployment strategies, change management, workflow design, business reviews and roadmap consultations Collaborate with Sales to develop strategic account plans, nurture executive relationships, manage renewals and explore expansion opportunities Develop and maintain an internal Champion Network or Centre of Excellence within the customer's organisation to help foster customer advocacy and facilitate customer testimonials or case studies Analyse customer usage to identify trends and drive targeted campaigns for enhanced engagement and product adoption to proactively identify risks and lead internal teams to create and execute corrective plans Identify and forecast risk while proactively identifying and mitigating risks to drive customer satisfaction and long term success Serve as the voice of your customers by surfacing key trends and insights to R&D and business teams based on your knowledge of customer's needs Travel and meet customers on site up to 25% of the time About you: 5+ years of demonstrated success in a SaaS based Customer Success or Account Management role Proven track record managing large, complex enterprise accounts, driving both product led and sales led growth initiatives, and overseeing enterprise wide technology implementations across diverse stakeholder groups - from C Suite executives to functional leaders and administrators Ability to run C Suite level business reviews and craft compelling value narratives, align initiatives to OKRs/KPIs, influence decisions without direct authority and deliver exceptional storytelling around impact and ROI Experience managing a book of high value customer relationships. You're able to drive customer success and align within complex organizational structures, building trust with a broad range of stakeholders, from C Suite Executives, Department Leads, to day to day Asana users Customer centric at your core. You're devoted to ensuring our customers' success and adoption of Asana and advocate for regional customers' needs Strong cross functional collaborator with experience partnering with Account Executives or Partners to provide a high quality, thoughtful customer experience Self motivated, proactive team player. You have a bias for action and work effectively in a highly ambiguous, ever changing environment. You're able to zoom into granular details and also zoom out to understand the larger strategy and philosophy of how and why decisions are made Driven, process oriented person. You're able to effectively balance competing priorities and make decisions that best support the customer, the team, and Asana. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision making At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between £104,000 - £118,400. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package will include additional components such as equity, sales incentive pay and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long term savings or retirement plans In office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
About the role Reporting to the Group Finance Manager, this hybrid role within Domino Group Finance is based in Bar Hill. Key responsibilities include: Monthly and quarterly consolidation and reporting to the parent company in Japan. Liaison with external auditors and coordination of J SOX internal control documentation, testing, and reporting. Occasional internal audits of subsidiaries. Financial accounting for the Group holding and treasury company, including statutory financial statements and cash management. Preparation of statutory accounts for a small UK entity. You'll also support IFRS-based reporting across the group, maintain the Group Accounting Manual, and assist with ad-hoc projects such as tax, transfer pricing, new IFRS implementation, and financial analysis. The role involves regular collaboration with finance teams globally and the parent company in Japan. About you You're a detail-driven problem solver with a logical, methodical approach and a passion for accuracy. Highly organised and self motivated, you can manage your own workload and meet deadlines with ease. You're confident in communicating complex ideas, both in writing and verbally, and enjoy working collaboratively as part of a team. What You'll Bring Technical accounting expertise and up to date knowledge of current standards. Strong IT skills, including MS Word, Excel, and experience with accounting systems such as Oracle or SAP. Familiarity with auditing internal controls. ACA qualified (or equivalent). Previous experience in auditing and/or SOX compliance is a plus. What you can expect As a talented individual working at Domino, you can expect a competitive salary and a generous benefits package, including: 25 days of basic holiday, plus options to buy or sell additional days, ensuring you have ample time to relax and recharge. A discretionary bonus scheme, a testament to your hard work and dedication. Life insurance, providing security and peace of mind for you and your loved ones. Medical insurance with the option of purchasing a health cash plan, dental insurance, travel insurance and cycle to work scheme, ensuring your health is always a top priority. Join our green car scheme, a step towards a more environmentally friendly commute, with free EV charging onsite. Pension plan, starting with 8% employer contributions. We are a highly successful company, we're large enough to offer career development opportunities yet small enough for your contribution to be readily recognised and rewarded. About Us At Domino Printing Sciences we do more. Our expertise isn't just in providing cutting edge variable data printing technology; it's in revolutionising how manufacturers embrace sustainable packaging and spearhead advancements in coding automation. We've been a part of the global variable data printing story for a long time, and our solutions help ensure the success of the world's leading brands. Our goal is to be the leading global variable data printing brand through applying our expertise and reliable solutions to help the world's manufacturers be sustainable and cut waste, while attracting, informing, and protecting their consumers. But we also know that it's not just about the work we do-it's about fostering a collaborative, dynamic and welcoming environment where everyone can flourish, contributing to Domino not only as a pioneer in the industry but also as an exceptional place to work. Positions may be at an advanced stage of the recruitment process and can close at any time. Domino values diversity and is an equal opportunity employer. We welcome applications from all candidates; however, only those eligible to work in the UK without the need for additional immigration documentation will be considered for this position.
Mar 15, 2026
Full time
About the role Reporting to the Group Finance Manager, this hybrid role within Domino Group Finance is based in Bar Hill. Key responsibilities include: Monthly and quarterly consolidation and reporting to the parent company in Japan. Liaison with external auditors and coordination of J SOX internal control documentation, testing, and reporting. Occasional internal audits of subsidiaries. Financial accounting for the Group holding and treasury company, including statutory financial statements and cash management. Preparation of statutory accounts for a small UK entity. You'll also support IFRS-based reporting across the group, maintain the Group Accounting Manual, and assist with ad-hoc projects such as tax, transfer pricing, new IFRS implementation, and financial analysis. The role involves regular collaboration with finance teams globally and the parent company in Japan. About you You're a detail-driven problem solver with a logical, methodical approach and a passion for accuracy. Highly organised and self motivated, you can manage your own workload and meet deadlines with ease. You're confident in communicating complex ideas, both in writing and verbally, and enjoy working collaboratively as part of a team. What You'll Bring Technical accounting expertise and up to date knowledge of current standards. Strong IT skills, including MS Word, Excel, and experience with accounting systems such as Oracle or SAP. Familiarity with auditing internal controls. ACA qualified (or equivalent). Previous experience in auditing and/or SOX compliance is a plus. What you can expect As a talented individual working at Domino, you can expect a competitive salary and a generous benefits package, including: 25 days of basic holiday, plus options to buy or sell additional days, ensuring you have ample time to relax and recharge. A discretionary bonus scheme, a testament to your hard work and dedication. Life insurance, providing security and peace of mind for you and your loved ones. Medical insurance with the option of purchasing a health cash plan, dental insurance, travel insurance and cycle to work scheme, ensuring your health is always a top priority. Join our green car scheme, a step towards a more environmentally friendly commute, with free EV charging onsite. Pension plan, starting with 8% employer contributions. We are a highly successful company, we're large enough to offer career development opportunities yet small enough for your contribution to be readily recognised and rewarded. About Us At Domino Printing Sciences we do more. Our expertise isn't just in providing cutting edge variable data printing technology; it's in revolutionising how manufacturers embrace sustainable packaging and spearhead advancements in coding automation. We've been a part of the global variable data printing story for a long time, and our solutions help ensure the success of the world's leading brands. Our goal is to be the leading global variable data printing brand through applying our expertise and reliable solutions to help the world's manufacturers be sustainable and cut waste, while attracting, informing, and protecting their consumers. But we also know that it's not just about the work we do-it's about fostering a collaborative, dynamic and welcoming environment where everyone can flourish, contributing to Domino not only as a pioneer in the industry but also as an exceptional place to work. Positions may be at an advanced stage of the recruitment process and can close at any time. Domino values diversity and is an equal opportunity employer. We welcome applications from all candidates; however, only those eligible to work in the UK without the need for additional immigration documentation will be considered for this position.
We're looking for a Senior Temporary Works Advisor to join our Design team based in Leeds, Liverpool, Speke and Salford. Our 100-strong Construction Engineering capability brings together a team of talented civil, structural and geotechnical engineers from a range of backgrounds, combining complex analysis, spatial design and an eye for the practical to deliver buildable solutions on site. We specialise in reimagining permanent designs to make them more buildable, designing temporary works and traffic management solutions, advising on the procedural management of temporary works, construction materials, ground engineering and surveying. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location : Leeds, Liverpool, Speke and Salford Hours : 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Senior Temporary Works Advisor you'll be working within the Construction Engineering team, supporting Kier in contributing to the delivery of a broad range of complex construction engineering services, leading the delivery of some services, providing solutions which are safe and buildable. Your day to day will include: Advising TWCs, Business Unit DIs and business stream DIs (according to role) on the effective implementation of the group Temporary Works standard and associated guidance, complementing the role of SHE Advisor / Manager and Director Providing technical and practical advice on specific areas of temporary works design and implementing in accordance with own level of competency, drawing on the knowledge and experience of other KPS staff as required Undertaking formal and informal TW compliance audits of projects and frameworks on behalf of Business Unit DIs, recording findings (via Novade) supporting identification of trends and improvements Tender and bid winning support including outline design schemes, feasibility studies, production and evaluation of concepts; focussed on buildability, efficiency and innovation; enabling cost estimates to be developed Delivery of alternative solutions and value engineering, enhancing Kier's competitive position Design management advice and coordination to support bid winning and project delivery, including acting as lead designer on projects requiring multidisciplinary teams or where Kier are required to take lead consultant role What are we looking for? This role of Senior Temporary Works Advisor is great for you if: Incorporated member of a relevant professional institutions (e.g. IEng MICE) and significant practical industry relevant experience Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
Mar 15, 2026
Full time
We're looking for a Senior Temporary Works Advisor to join our Design team based in Leeds, Liverpool, Speke and Salford. Our 100-strong Construction Engineering capability brings together a team of talented civil, structural and geotechnical engineers from a range of backgrounds, combining complex analysis, spatial design and an eye for the practical to deliver buildable solutions on site. We specialise in reimagining permanent designs to make them more buildable, designing temporary works and traffic management solutions, advising on the procedural management of temporary works, construction materials, ground engineering and surveying. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location : Leeds, Liverpool, Speke and Salford Hours : 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Senior Temporary Works Advisor you'll be working within the Construction Engineering team, supporting Kier in contributing to the delivery of a broad range of complex construction engineering services, leading the delivery of some services, providing solutions which are safe and buildable. Your day to day will include: Advising TWCs, Business Unit DIs and business stream DIs (according to role) on the effective implementation of the group Temporary Works standard and associated guidance, complementing the role of SHE Advisor / Manager and Director Providing technical and practical advice on specific areas of temporary works design and implementing in accordance with own level of competency, drawing on the knowledge and experience of other KPS staff as required Undertaking formal and informal TW compliance audits of projects and frameworks on behalf of Business Unit DIs, recording findings (via Novade) supporting identification of trends and improvements Tender and bid winning support including outline design schemes, feasibility studies, production and evaluation of concepts; focussed on buildability, efficiency and innovation; enabling cost estimates to be developed Delivery of alternative solutions and value engineering, enhancing Kier's competitive position Design management advice and coordination to support bid winning and project delivery, including acting as lead designer on projects requiring multidisciplinary teams or where Kier are required to take lead consultant role What are we looking for? This role of Senior Temporary Works Advisor is great for you if: Incorporated member of a relevant professional institutions (e.g. IEng MICE) and significant practical industry relevant experience Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
Converge builds intelligent software to transform how concrete is planned, poured, and verified on construction sites. Our Data Hub SaaS platform centralises and automates concrete data, enabling customers to improve quality, compliance, and sustainability outcomes. We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. The role This role sits at the intersection of customer success, product, and commercial growth. You will: Ensure customers realise clear, measurable value from our Data Hub product Own customer success from paid trial through steady-state usage, supporting conversion of paid trials into full contracts Support configuration and implementation during the sales and onboarding journey Investigate and resolve data and integration issues Identify and seed upsell and cross sell opportunities Manage relationships with labs, suppliers, and third party integrators, building trust and credibility with partners over time This is not a reactive support role. You will be expected to proactively analyse data, challenge assumptions, and influence both customers and internal teams. 3-6+ years in Customer Success, Technical Account Management, or Solutions Consulting in a SaaS environment Experience supporting data driven or integrated products (APIs, platforms, analytics tools) Comfortable working with imperfect data and complex integrations Strong analytical mindset, comfortable interrogating data and logs Commercially aware, understanding how value links to revenue Confident managing customers and partners through ambiguity Able to balance customer advocacy with internal delivery realities Structured, calm, and credible under pressure 25 days + Bank Holidays. We also close over the end of year holiday so you can spend more time with your loved ones Private Healthcare through AXA Enhanced Parental Leave So you focus on your new bundle of joy instead of worrying about expenses Cycle to Work Scheme so you can help reduce emissions but still get from A to B easily A fun, inclusive workplace that celebrates diversity in all its forms, and where everyone can bring their whole selves to work and be treated fairly, equitably and respectfully
Mar 15, 2026
Full time
Converge builds intelligent software to transform how concrete is planned, poured, and verified on construction sites. Our Data Hub SaaS platform centralises and automates concrete data, enabling customers to improve quality, compliance, and sustainability outcomes. We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. The role This role sits at the intersection of customer success, product, and commercial growth. You will: Ensure customers realise clear, measurable value from our Data Hub product Own customer success from paid trial through steady-state usage, supporting conversion of paid trials into full contracts Support configuration and implementation during the sales and onboarding journey Investigate and resolve data and integration issues Identify and seed upsell and cross sell opportunities Manage relationships with labs, suppliers, and third party integrators, building trust and credibility with partners over time This is not a reactive support role. You will be expected to proactively analyse data, challenge assumptions, and influence both customers and internal teams. 3-6+ years in Customer Success, Technical Account Management, or Solutions Consulting in a SaaS environment Experience supporting data driven or integrated products (APIs, platforms, analytics tools) Comfortable working with imperfect data and complex integrations Strong analytical mindset, comfortable interrogating data and logs Commercially aware, understanding how value links to revenue Confident managing customers and partners through ambiguity Able to balance customer advocacy with internal delivery realities Structured, calm, and credible under pressure 25 days + Bank Holidays. We also close over the end of year holiday so you can spend more time with your loved ones Private Healthcare through AXA Enhanced Parental Leave So you focus on your new bundle of joy instead of worrying about expenses Cycle to Work Scheme so you can help reduce emissions but still get from A to B easily A fun, inclusive workplace that celebrates diversity in all its forms, and where everyone can bring their whole selves to work and be treated fairly, equitably and respectfully
Role Summary As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This role will play a key part in ensuring customers achieve long term value from the Finbourne platform and grow with us over time. We are hiring a Customer Success Manager to help establish and shape Finbourne's Customer Success capability. This is a new role and an opportunity to influence how Finbourne partners with customers beyond go live, ensuring successful adoption, value realisation, and long term retention. You will act as a trusted advisor to customers, owning the post implementation relationship and working closely with Product, Implementation, and Support teams to deliver an excellent end to end customer experience. Key Responsibilities Customer Relationship & Value Management Own the ongoing relationship with a portfolio of customers post implementation Develop a deep understanding of each customer's business objectives, use cases, and success criteria Drive platform adoption and ensure customers are realising measurable value from Finbourne Act as a strategic partner, helping customers align Finbourne's capabilities to their evolving needs Adoption, Health & Retention Define and monitor customer health metrics, adoption indicators, and risk signals Proactively identify and address risks to customer satisfaction, renewal, or expansion Lead regular customer check ins, reviews, and success planning sessions Own renewals and identify value led expansion opportunities and signals through usage patterns, operational pain points and business outcome Cross Functional Collaboration Work closely with Implementation and Delivery Managers to ensure a smooth transition to BAU Partner with Customer Support to resolve issues efficiently and communicate trends back to the business Provide structured feedback to Product and Engineering based on customer insights and usage patterns Align with Sales on customer expectations, success outcomes, and growth opportunities Building the Customer Success Function Help define Customer Success processes, playbooks, and best practices Contribute to the development of success metrics, reporting, and tooling Act as a voice of the customer internally, helping shape Finbourne's customer centric culture Support the evolution of the function as Finbourne scales Skills and Experience Experience Experience in Customer Success, Account Management, Consulting, or similar client facing roles Background in B2B SaaS, fintech, financial services, or complex enterprise software environments Experience managing long term customer relationships and driving adoption post go live Comfortable working in a fast growing, evolving organisation where processes are still being defined Skills Strong stakeholder management skills, including engagement with senior and technical client contacts Ability to translate complex products into clear value for customers Structured, proactive, and outcome oriented approach to customer management Excellent communication and problem solving skills Collaborative mindset with the confidence to challenge constructively Interest in building and shaping new functions, not just operating within existing ones Just some of our benefits Competitive salary plus performance based bonus. Health & Wellbeing: A competitive health insurance policy that disregards previous medical history. This also includes dental, optical, mental health support and comprehensive cancer cover. Cycle to work scheme and Gym discounts: Buy a bike and cycling accessories out of your pre tax salary and spread the cost over 12 months, as well huge discounts off Hussle, KOBOX and Nuffield Health gyms. Hybrid: We have a mature attitude towards hybrid working. Whether you're a night owl, morning person, parent, carer or simply need flexibility to work a different pattern to the norm, we're committed to helping you be productive and work in a way that is best for you. Professional learning and development: External training and accreditations are supported, as well internal training and development programs. Maternity, paternity and adoption leave: Paid maternity, paternity and adoption leave, which includes 13 weeks full pay for maternity and adoption leave and 6 weeks full pay for paternity leave Holiday: 25 days holiday plus bank holidays About FINBOURNE We are a young, dynamic financial technology company aiming to re engineer the world of investing to make it clearer, faster and more cost effective for everyone. At FINBOURNE, we offer a hugely supportive environment to build a career, with continuous learning and development opportunities. We have a collaborative culture of testing and exploring problems together to find the best evidence based solutions. We respect your independent thought, your intellectual curiosity and your opinion. Our solution is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building on Github. For more information about us please visit our website.
Mar 15, 2026
Full time
Role Summary As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This role will play a key part in ensuring customers achieve long term value from the Finbourne platform and grow with us over time. We are hiring a Customer Success Manager to help establish and shape Finbourne's Customer Success capability. This is a new role and an opportunity to influence how Finbourne partners with customers beyond go live, ensuring successful adoption, value realisation, and long term retention. You will act as a trusted advisor to customers, owning the post implementation relationship and working closely with Product, Implementation, and Support teams to deliver an excellent end to end customer experience. Key Responsibilities Customer Relationship & Value Management Own the ongoing relationship with a portfolio of customers post implementation Develop a deep understanding of each customer's business objectives, use cases, and success criteria Drive platform adoption and ensure customers are realising measurable value from Finbourne Act as a strategic partner, helping customers align Finbourne's capabilities to their evolving needs Adoption, Health & Retention Define and monitor customer health metrics, adoption indicators, and risk signals Proactively identify and address risks to customer satisfaction, renewal, or expansion Lead regular customer check ins, reviews, and success planning sessions Own renewals and identify value led expansion opportunities and signals through usage patterns, operational pain points and business outcome Cross Functional Collaboration Work closely with Implementation and Delivery Managers to ensure a smooth transition to BAU Partner with Customer Support to resolve issues efficiently and communicate trends back to the business Provide structured feedback to Product and Engineering based on customer insights and usage patterns Align with Sales on customer expectations, success outcomes, and growth opportunities Building the Customer Success Function Help define Customer Success processes, playbooks, and best practices Contribute to the development of success metrics, reporting, and tooling Act as a voice of the customer internally, helping shape Finbourne's customer centric culture Support the evolution of the function as Finbourne scales Skills and Experience Experience Experience in Customer Success, Account Management, Consulting, or similar client facing roles Background in B2B SaaS, fintech, financial services, or complex enterprise software environments Experience managing long term customer relationships and driving adoption post go live Comfortable working in a fast growing, evolving organisation where processes are still being defined Skills Strong stakeholder management skills, including engagement with senior and technical client contacts Ability to translate complex products into clear value for customers Structured, proactive, and outcome oriented approach to customer management Excellent communication and problem solving skills Collaborative mindset with the confidence to challenge constructively Interest in building and shaping new functions, not just operating within existing ones Just some of our benefits Competitive salary plus performance based bonus. Health & Wellbeing: A competitive health insurance policy that disregards previous medical history. This also includes dental, optical, mental health support and comprehensive cancer cover. Cycle to work scheme and Gym discounts: Buy a bike and cycling accessories out of your pre tax salary and spread the cost over 12 months, as well huge discounts off Hussle, KOBOX and Nuffield Health gyms. Hybrid: We have a mature attitude towards hybrid working. Whether you're a night owl, morning person, parent, carer or simply need flexibility to work a different pattern to the norm, we're committed to helping you be productive and work in a way that is best for you. Professional learning and development: External training and accreditations are supported, as well internal training and development programs. Maternity, paternity and adoption leave: Paid maternity, paternity and adoption leave, which includes 13 weeks full pay for maternity and adoption leave and 6 weeks full pay for paternity leave Holiday: 25 days holiday plus bank holidays About FINBOURNE We are a young, dynamic financial technology company aiming to re engineer the world of investing to make it clearer, faster and more cost effective for everyone. At FINBOURNE, we offer a hugely supportive environment to build a career, with continuous learning and development opportunities. We have a collaborative culture of testing and exploring problems together to find the best evidence based solutions. We respect your independent thought, your intellectual curiosity and your opinion. Our solution is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building on Github. For more information about us please visit our website.
Finance Manager - US Are you looking to join a successful, growing organisation in a senior finance role? Robert Half are proud to be partnered with Blake Envelopes and Packaging - the market leading, international supplier of envelopes and postal packaging, operating internationally, in their search for an outstanding Finance Manager About Blake Blake is a long-established leader in the world of envelopes, paper and packaging, having grown for more than two decades by championing authenticity, craftsmanship and innovation in an increasingly digital world. Their portfolio spans over 1,600 envelope products - with around 40% unique to Blake - reflecting a commitment to choice, creativity and continuous improvement. Built on strong values and a dedication to real human connection, Blake combines premium quality, sustainable practices, and exceptional service, supplying over 400 million envelopes from deep stockholding to ensure fast, dependable delivery nationwide and beyond. Today, they are widely recognised as the UK's leading envelope stockist, partnering with brands across the globe and shaping the future of modern postal packaging. The Role As Finance Manager for Blake's US operations yet located in state-of-the-art offices in Yeovil, you will play a pivotal role in delivering accurate, insightful and timely financial information across the business. Working closely with operational and commercial teams, you will help track performance, strengthen margins, improve cost control and enhance stock management. This is a hands-on, commercially focused role at the heart of a fast-growing international business. Key Responsibilities Lead the creation and implementation of a new US entity within Microsoft Business Central, working closely with IT and operations teams to ensure full testing and delivery within three months. Oversee financial planning, budgeting and forecasting processes while analysing performance and identifying opportunities for improvement. Prepare accurate monthly and annual financial statements, management reports and board packs. Ensure full compliance with accounting standards, legislation and audit requirements while maintaining strong auditor relationships. Support the CFO with cost centre reporting, business partnering and foreign exchange/treasury considerations. Monitor and manage cash flow, including the development of a 13-week cash flow forecast. Establish robust internal controls, maintain risk registers and safeguard business assets. Lead, mentor and develop finance team members, fostering a high-performance culture. Provide proactive commercial insights to Operations, Sales, HR and leadership teams. Manage monthly reporting cycles, trading budgets, KPI reporting and margin analysis. About You You are a commercially minded finance leader with strong analytical capability and exceptional attention to detail. You communicate confidently with stakeholders at all levels and thrive in a role where financial rigour meets operational engagement. You bring clarity, accuracy and structure, along with the ability to influence, problem-solver and drive business performance. Key qualities include: Strong time-management, organisation and accuracy. Logical, proactive and commercially aware mindset. Excellent communication, presentation and interpersonal skills. Strong negotiation skills and ability to influence decisions. Ability to lead, mentor and support junior finance team members. Comfortable working cross-functionally in a fast-paced environment. Qualifications & Experience Bachelor's degree in Finance, Accounting or related discipline (MBA or CPA advantageous). Recognised accountancy qualification or actively studying (ACCA, CIMA or ACA). Minimum 6 years' accounting experience with proven success in a finance management or leadership role. Strong grasp of financial principles, accounting standards and analytical techniques. Proficiency in ERP systems (Microsoft Business Central preferred) and advanced Excel skills. Experience producing financial statements, forecasts, cash flow reporting and business analysis. Salary & Benefits A competitive salary of £50,000 - £55,000 and excellent benefits package are offered, aligned to experience and the seniority of the role. As part of a growing international organisation, you will benefit from strong leadership exposure, professional development opportunities and the chance to play a key role in shaping Blake's growth. While offering flexibility, this role will be based 5 days/week onsite in Yeovil, 8am-5pm with a 1 hour lunchbreak. How to Apply For further information or to apply, please contact Andy Troup on or email your CV to Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Mar 15, 2026
Full time
Finance Manager - US Are you looking to join a successful, growing organisation in a senior finance role? Robert Half are proud to be partnered with Blake Envelopes and Packaging - the market leading, international supplier of envelopes and postal packaging, operating internationally, in their search for an outstanding Finance Manager About Blake Blake is a long-established leader in the world of envelopes, paper and packaging, having grown for more than two decades by championing authenticity, craftsmanship and innovation in an increasingly digital world. Their portfolio spans over 1,600 envelope products - with around 40% unique to Blake - reflecting a commitment to choice, creativity and continuous improvement. Built on strong values and a dedication to real human connection, Blake combines premium quality, sustainable practices, and exceptional service, supplying over 400 million envelopes from deep stockholding to ensure fast, dependable delivery nationwide and beyond. Today, they are widely recognised as the UK's leading envelope stockist, partnering with brands across the globe and shaping the future of modern postal packaging. The Role As Finance Manager for Blake's US operations yet located in state-of-the-art offices in Yeovil, you will play a pivotal role in delivering accurate, insightful and timely financial information across the business. Working closely with operational and commercial teams, you will help track performance, strengthen margins, improve cost control and enhance stock management. This is a hands-on, commercially focused role at the heart of a fast-growing international business. Key Responsibilities Lead the creation and implementation of a new US entity within Microsoft Business Central, working closely with IT and operations teams to ensure full testing and delivery within three months. Oversee financial planning, budgeting and forecasting processes while analysing performance and identifying opportunities for improvement. Prepare accurate monthly and annual financial statements, management reports and board packs. Ensure full compliance with accounting standards, legislation and audit requirements while maintaining strong auditor relationships. Support the CFO with cost centre reporting, business partnering and foreign exchange/treasury considerations. Monitor and manage cash flow, including the development of a 13-week cash flow forecast. Establish robust internal controls, maintain risk registers and safeguard business assets. Lead, mentor and develop finance team members, fostering a high-performance culture. Provide proactive commercial insights to Operations, Sales, HR and leadership teams. Manage monthly reporting cycles, trading budgets, KPI reporting and margin analysis. About You You are a commercially minded finance leader with strong analytical capability and exceptional attention to detail. You communicate confidently with stakeholders at all levels and thrive in a role where financial rigour meets operational engagement. You bring clarity, accuracy and structure, along with the ability to influence, problem-solver and drive business performance. Key qualities include: Strong time-management, organisation and accuracy. Logical, proactive and commercially aware mindset. Excellent communication, presentation and interpersonal skills. Strong negotiation skills and ability to influence decisions. Ability to lead, mentor and support junior finance team members. Comfortable working cross-functionally in a fast-paced environment. Qualifications & Experience Bachelor's degree in Finance, Accounting or related discipline (MBA or CPA advantageous). Recognised accountancy qualification or actively studying (ACCA, CIMA or ACA). Minimum 6 years' accounting experience with proven success in a finance management or leadership role. Strong grasp of financial principles, accounting standards and analytical techniques. Proficiency in ERP systems (Microsoft Business Central preferred) and advanced Excel skills. Experience producing financial statements, forecasts, cash flow reporting and business analysis. Salary & Benefits A competitive salary of £50,000 - £55,000 and excellent benefits package are offered, aligned to experience and the seniority of the role. As part of a growing international organisation, you will benefit from strong leadership exposure, professional development opportunities and the chance to play a key role in shaping Blake's growth. While offering flexibility, this role will be based 5 days/week onsite in Yeovil, 8am-5pm with a 1 hour lunchbreak. How to Apply For further information or to apply, please contact Andy Troup on or email your CV to Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Job Description We are recruiting for two Senior Portfolio Manager opportunities within AJ Bell Asset Management, joining our growing Investments team in senior roles supporting the ongoing development, governance and delivery of our managed portfolio solutions. These opportunities sit across two specialist areas of the business, Investment Solutions and Investment Partnerships. Both roles offer the opportunity to play a key part in the design, manufacture, monitoring and ongoing maintenance of discretionary managed portfolios and model portfolio solutions, contributing to investment outcomes, product development and business growth. What you'll be doing Working closely with senior investment leadership, you will support portfolio management activity across a broad range of responsibilities including: Product governance, including investment process design and monitoring Strategic and tactical asset allocation framework development and implementation Capital market assumptions and reporting production Working closely with research colleagues to shape portfolio implementation strategies Fund trading, model updates and portfolio implementation activity Producing investment commentary, literature and reporting on a monthly, quarterly and ad hoc basis Delivering investment management MI and committee reporting Presenting portfolio updates internally and externally, including client-facing presentations Supporting wider business growth through collaboration with distribution, risk, compliance and finance teams Contributing to regulatory requirements, including Consumer Duty Coaching and developing colleagues within the wider team For the Investment Partnerships role, there is additional emphasis on supporting partnership MPS relationships, client meetings and external presentations. What we're looking for: Minimum 10 years' investment management experience Strong experience across funds and/or MPS management A relevant professional qualification, ideally CFA Strong understanding of strategic asset allocation and portfolio construction Excellent written communication and reporting capability Strong presentation skills, both in person and virtually The ability to manage complex work independently A mindset focused on continuous improvement and innovation Experience in any of the following would be particularly valuable: Mean Variance Optimisation Morningstar Direct VBA or other programming capability Investment process development and governance frameworks About Us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years and in 2025 named a Great Place to Work. At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. Our perks and benefits: Competitive starting salary Starting holiday entitlement of 27 days, increasing up to 31 days with length of service Holiday buy and sell scheme A choice of pension schemes with matched contributions up to 8% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by Medicash Discounted private healthcare scheme and dental plan Free gym membership, with an on-site gym providing a wide range of free classes Employee Assistance Programme Bike loan scheme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Loans for travel season tickets Death in service scheme Dedicated time for proof-of-concepts and assessing new tech Support to attend conferences, events, and meet-ups Paid time off for volunteer work Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Professional qualification support Talent management programmes Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals Hybrid working: At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
Mar 15, 2026
Full time
Job Description We are recruiting for two Senior Portfolio Manager opportunities within AJ Bell Asset Management, joining our growing Investments team in senior roles supporting the ongoing development, governance and delivery of our managed portfolio solutions. These opportunities sit across two specialist areas of the business, Investment Solutions and Investment Partnerships. Both roles offer the opportunity to play a key part in the design, manufacture, monitoring and ongoing maintenance of discretionary managed portfolios and model portfolio solutions, contributing to investment outcomes, product development and business growth. What you'll be doing Working closely with senior investment leadership, you will support portfolio management activity across a broad range of responsibilities including: Product governance, including investment process design and monitoring Strategic and tactical asset allocation framework development and implementation Capital market assumptions and reporting production Working closely with research colleagues to shape portfolio implementation strategies Fund trading, model updates and portfolio implementation activity Producing investment commentary, literature and reporting on a monthly, quarterly and ad hoc basis Delivering investment management MI and committee reporting Presenting portfolio updates internally and externally, including client-facing presentations Supporting wider business growth through collaboration with distribution, risk, compliance and finance teams Contributing to regulatory requirements, including Consumer Duty Coaching and developing colleagues within the wider team For the Investment Partnerships role, there is additional emphasis on supporting partnership MPS relationships, client meetings and external presentations. What we're looking for: Minimum 10 years' investment management experience Strong experience across funds and/or MPS management A relevant professional qualification, ideally CFA Strong understanding of strategic asset allocation and portfolio construction Excellent written communication and reporting capability Strong presentation skills, both in person and virtually The ability to manage complex work independently A mindset focused on continuous improvement and innovation Experience in any of the following would be particularly valuable: Mean Variance Optimisation Morningstar Direct VBA or other programming capability Investment process development and governance frameworks About Us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years and in 2025 named a Great Place to Work. At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. Our perks and benefits: Competitive starting salary Starting holiday entitlement of 27 days, increasing up to 31 days with length of service Holiday buy and sell scheme A choice of pension schemes with matched contributions up to 8% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by Medicash Discounted private healthcare scheme and dental plan Free gym membership, with an on-site gym providing a wide range of free classes Employee Assistance Programme Bike loan scheme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Loans for travel season tickets Death in service scheme Dedicated time for proof-of-concepts and assessing new tech Support to attend conferences, events, and meet-ups Paid time off for volunteer work Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Professional qualification support Talent management programmes Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals Hybrid working: At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
Location: Home-based / Remote (UK) Salary: £40,000 per annum Hours: Full-time Closing Date: 17th March 2026 Job Purpose The Head of Marketing will lead and drive the implementation of BWL's new organisational strategy, translating strategic objectives into a clear, integrated marketing and communications plan that delivers measurable impact. The role will be responsible for strengthening the BWL brand, increasing visibility and engagement across performance, events and community programmes, and supporting commercial growth and membership expansion. Working closely with the senior leadership team and key stakeholders, the successful candidate will ensure all marketing activity aligns with priorities for the LA 2028 cycle. The role combines strategic oversight with hands on delivery, ensuring campaigns and communications are integrated, data driven, and performance focused. Key Responsibilities Line management of other Marketing team members. Managing any external marketing / digital agencies / contracts / contractors. Lead the development and delivery of a long term marketing and brand strategy aligned to BWL's organisational objectives. Identify and evaluate new business opportunities, markets, products, and revenue channels, translating insight into actionable commercial plans. Conduct market assessments and feasibility analysis, preparing summary papers and presenting recommendations to the Senior Leadership Team and Board (including the Commercial & Development Sub Committee where appropriate). Analyse consumer trends, competitor activity, and market intelligence to develop a robust consumer insight and segmentation strategy. Oversee and interrogate marketing and membership data systems to drive evidence based decision making and performance measurement. Lead product and service development, including pricing strategy, value proposition refinement, and continuous improvement of the BWL offering. Develop and execute launch and marketing plans for products, programmes, events and partnerships, ensuring consistent delivery of a consolidated BWL brand across B2C and B2B audiences. Lead customer profiling and segmentation to support targeted campaigns and strategic growth initiatives. Communicate clearly with internal stakeholders to ensure successful implementation and integration of new products, campaigns, and initiatives. Drive projects from concept to delivery, ensuring timelines, budgets, and performance outcomes are achieved. Provide marketing guidance and training to internal teams to enhance organisational capability. Build and maintain strong relationships with internal departments, commercial partners and external stakeholders. Champion best practice, consistency, and alignment across all marketing and communications activity. Provide monthly performance reports to the CEO and COO, including KPIs, campaign effectiveness and commercial impact. Undertake additional duties as required to support the strategic objectives of the organisation. Key Performance Indicators (Indicative) Membership growth and associated revenue increase. Digital engagement and audience reach growth. Commercial campaign performance and partner activation delivery. Event marketing impact and participation growth. Improved CRM and data capture performance. Person Specification Essential Experience & Knowledge Proven experience in a senior marketing role, ideally within sport, membership organisations, or a regulated publicly funded environment. Demonstrable track record of developing and implementing integrated marketing strategies that deliver measurable growth. Experience in brand development and management across B2C and B2B audiences. Strong commercial acumen, with experience identifying and developing new revenue opportunities, products or markets. Experience using data, insight and market research to inform decision making and strategy. Experience presenting strategic recommendations to senior leadership and/or Boards. Knowledge of digital marketing, content strategy, social media, CRM systems and performance analytics. Budget management experience. Skills & Competencies Strategic thinker with the ability to translate vision into delivery. Strong analytical capability, able to interrogate data and derive actionable insight. Excellent written and verbal communication skills. Confident stakeholder manager, able to influence at senior level. Organised and delivery focused, with strong project management capability. Commercially aware and opportunity driven. Collaborative leadership style, able to work across departments and build trust. Desirable Experience within an Olympic or Paralympic sport or a National Governing Body. Understanding of public funding frameworks (e.g. UK Sport / Sport England). Experience working within a membership based organisation. Interest in weightlifting, para powerlifting or strength based sport. Salary and Benefits The salary for this position is £40,000 per annum and is reviewed annually each April. The role is full time, although alternative working arrangements may be considered for exceptional candidates. The position is home based / remote (UK). Benefits include 26 days' annual leave (FTE), increasing with length of service, plus statutory bank holidays, a company pension scheme, an annual bonus scheme and access to an Employee Assistance Programme delivered by an independent third party provider. The role will require occasional weekend working to support competitions and events, for which time off in lieu (TOIL) will be provided. The closing date for applications is 20 March 2026, with interviews to be held virtually during the week commencing 29 March 2026. Commitment to Equality BWL is a recognised equal opportunities employer and welcomes applications from suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Application Please download and complete the application form available on our website at Careers at BWL - British Weight Lifting and submit it via email to by the closing date.
Mar 15, 2026
Full time
Location: Home-based / Remote (UK) Salary: £40,000 per annum Hours: Full-time Closing Date: 17th March 2026 Job Purpose The Head of Marketing will lead and drive the implementation of BWL's new organisational strategy, translating strategic objectives into a clear, integrated marketing and communications plan that delivers measurable impact. The role will be responsible for strengthening the BWL brand, increasing visibility and engagement across performance, events and community programmes, and supporting commercial growth and membership expansion. Working closely with the senior leadership team and key stakeholders, the successful candidate will ensure all marketing activity aligns with priorities for the LA 2028 cycle. The role combines strategic oversight with hands on delivery, ensuring campaigns and communications are integrated, data driven, and performance focused. Key Responsibilities Line management of other Marketing team members. Managing any external marketing / digital agencies / contracts / contractors. Lead the development and delivery of a long term marketing and brand strategy aligned to BWL's organisational objectives. Identify and evaluate new business opportunities, markets, products, and revenue channels, translating insight into actionable commercial plans. Conduct market assessments and feasibility analysis, preparing summary papers and presenting recommendations to the Senior Leadership Team and Board (including the Commercial & Development Sub Committee where appropriate). Analyse consumer trends, competitor activity, and market intelligence to develop a robust consumer insight and segmentation strategy. Oversee and interrogate marketing and membership data systems to drive evidence based decision making and performance measurement. Lead product and service development, including pricing strategy, value proposition refinement, and continuous improvement of the BWL offering. Develop and execute launch and marketing plans for products, programmes, events and partnerships, ensuring consistent delivery of a consolidated BWL brand across B2C and B2B audiences. Lead customer profiling and segmentation to support targeted campaigns and strategic growth initiatives. Communicate clearly with internal stakeholders to ensure successful implementation and integration of new products, campaigns, and initiatives. Drive projects from concept to delivery, ensuring timelines, budgets, and performance outcomes are achieved. Provide marketing guidance and training to internal teams to enhance organisational capability. Build and maintain strong relationships with internal departments, commercial partners and external stakeholders. Champion best practice, consistency, and alignment across all marketing and communications activity. Provide monthly performance reports to the CEO and COO, including KPIs, campaign effectiveness and commercial impact. Undertake additional duties as required to support the strategic objectives of the organisation. Key Performance Indicators (Indicative) Membership growth and associated revenue increase. Digital engagement and audience reach growth. Commercial campaign performance and partner activation delivery. Event marketing impact and participation growth. Improved CRM and data capture performance. Person Specification Essential Experience & Knowledge Proven experience in a senior marketing role, ideally within sport, membership organisations, or a regulated publicly funded environment. Demonstrable track record of developing and implementing integrated marketing strategies that deliver measurable growth. Experience in brand development and management across B2C and B2B audiences. Strong commercial acumen, with experience identifying and developing new revenue opportunities, products or markets. Experience using data, insight and market research to inform decision making and strategy. Experience presenting strategic recommendations to senior leadership and/or Boards. Knowledge of digital marketing, content strategy, social media, CRM systems and performance analytics. Budget management experience. Skills & Competencies Strategic thinker with the ability to translate vision into delivery. Strong analytical capability, able to interrogate data and derive actionable insight. Excellent written and verbal communication skills. Confident stakeholder manager, able to influence at senior level. Organised and delivery focused, with strong project management capability. Commercially aware and opportunity driven. Collaborative leadership style, able to work across departments and build trust. Desirable Experience within an Olympic or Paralympic sport or a National Governing Body. Understanding of public funding frameworks (e.g. UK Sport / Sport England). Experience working within a membership based organisation. Interest in weightlifting, para powerlifting or strength based sport. Salary and Benefits The salary for this position is £40,000 per annum and is reviewed annually each April. The role is full time, although alternative working arrangements may be considered for exceptional candidates. The position is home based / remote (UK). Benefits include 26 days' annual leave (FTE), increasing with length of service, plus statutory bank holidays, a company pension scheme, an annual bonus scheme and access to an Employee Assistance Programme delivered by an independent third party provider. The role will require occasional weekend working to support competitions and events, for which time off in lieu (TOIL) will be provided. The closing date for applications is 20 March 2026, with interviews to be held virtually during the week commencing 29 March 2026. Commitment to Equality BWL is a recognised equal opportunities employer and welcomes applications from suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Application Please download and complete the application form available on our website at Careers at BWL - British Weight Lifting and submit it via email to by the closing date.
Science and Technology Facilities Council Salary: £52,907 UKRI Band E-S2 Closing date: 22nd March 2026 Hours: Full time Contract Type: Open-ended Location: Daresbury Science and Innovation Campus, Warrington, WA4 4AD Together, our scientists, technologists, engineers and support services explore the unknown and turn what they find into work that changes the world around us. Whether it's sending probes into space or finding new ways to treat cancer, everyone here plays a vital role in making a positive difference to society. Come and discover how much you can achieve when you're surrounded by world leading experts, encouraged to constantly learn and empowered to explore your curiosity. A vacancy exists in the STFC Safety Health Environment (SHE) Group at Daresbury Laboratory (DL). SHE Group support the new and exciting science programmes and buildings being constructed for them across STFC. Reporting to the DL SHE Group Team Leader, this is a key role that will lead major improvements in specific areas of STFC SHE management and delivery of continuous improvement in SHE management systems across STFC. In a small team, this appointment is an opportunity for the STFC SHE Group to add specific skills and experience complimenting those within the team. We are interested in senior SHE specialists with a demonstrable track record of leadership and delivery of impact in specialist area(s) of SHE management relevant to STFC operations. List of Duties / Work Programme / Responsibilities Provide professional SHE advice and guidance to management, employees, tenants, and science facility users and support them in discharging their responsibility for the implementation of the STFC SHE Management System. Support development of the STFC's documented SHE Codes based upon experience of internal application, audit findings, external best practice, and legislative changes identified through horizon scanning. Manage and develop the provision of effective, efficient and professional SHE services to STFC staff, contractors, tenants, visitors and users. Ensure that all SHE incidents, including injuries, near misses, fires, environmental and vehicle incidents are reported, investigated appropriately and actions established to minimise the likelihood of their repetition. Sharing STFC wide learning appropriately. Monitor and audit, the effectiveness and efficiency of the SHE Management System, its policies and procedures, at the Daresbury Laboratory and as appropriate other STFC sites. Communicate and liaise closely with the key stakeholders in the STFC SHE Management System, in particular, safety and environment committees, trade union safety representatives, departmental safety contacts, those appointed to key SHE roles, the Health and Safety Executive (HSE) and emergency services. Assist with the preparation and delivery of STFC specific online and face-to face SHE training programmes. SHORTLISTING CRITERIA The following criteria will be assessed at shortlisting stage (S), interview stage (I) or both (S&I). Essential Educated to degree or HND level in a science or engineering discipline. (S) Demonstrable experience of successful delivery of a SHE Advisory role in engineering, construction or technology sectors. (S&I) NEBOSH National Diploma for Occupational Health and Safety Professionals, (or equivalent qualification, or working towards). (S&I) Good knowledge of construction and building maintenance safety management. (S&I) A working knowledge of current and forthcoming changes to UK SHE legislation relevant to STFC. (S&I) Strong oral and written communication skills. (I) Evidence of excellent interpersonal skills deployed with staff at all levels. (I) Strong IT skills and specific experience of the Microsoft Office software suite. (S&I) Proactive, with a high degree of self-motivation and independence, able to deliver under pressure and against tight deadlines. (I) There will also be a requirement to visit and work at other STFC sites as appropriate to the individual's responsibilities within the STFC SHE Management System. (I) Other requirements Available to work and travel in the UK and abroad. (S) Available to work flexibly, including occasional out of normal working hours or weekend working or telephone contact. (S&I) STFC values their employees by offering a benefits package designed to provide an excellent work/life balance including 30 days' annual leave, 10.5 public and privilege holidays, flexible working hours, an exceptional average salary pension scheme, social and sporting activities and societies and a subsidised restaurant. We ask some of the biggest questions in the universe, to answer some of the biggest challenges in the world. Whatever our role, we have the freedom to explore, learn and connect, as part of a community that loves to share knowledge and support one another. As one of Europe's largest research organisations, this is a place where there's always something new to learn about the world around us, about your career, but most of all, about yourself. Join us and discover what's possible by submitting your CV and covering letter which outlines how you fulfil the criteria specified, along with your motivation for STFC and the role. Please note: if you will require sponsorship to work in the UK, as part of your sponsorship application, you (and any dependants travelling with you) will be required to pay costs directly to the UK Home Office for the application before you start your role with us. UKRI is normally able to reimburse some, or all of these fees after you have become an employee, and this can be discussed with the Hiring Manager. For more information, please visit or contact .
Mar 15, 2026
Full time
Science and Technology Facilities Council Salary: £52,907 UKRI Band E-S2 Closing date: 22nd March 2026 Hours: Full time Contract Type: Open-ended Location: Daresbury Science and Innovation Campus, Warrington, WA4 4AD Together, our scientists, technologists, engineers and support services explore the unknown and turn what they find into work that changes the world around us. Whether it's sending probes into space or finding new ways to treat cancer, everyone here plays a vital role in making a positive difference to society. Come and discover how much you can achieve when you're surrounded by world leading experts, encouraged to constantly learn and empowered to explore your curiosity. A vacancy exists in the STFC Safety Health Environment (SHE) Group at Daresbury Laboratory (DL). SHE Group support the new and exciting science programmes and buildings being constructed for them across STFC. Reporting to the DL SHE Group Team Leader, this is a key role that will lead major improvements in specific areas of STFC SHE management and delivery of continuous improvement in SHE management systems across STFC. In a small team, this appointment is an opportunity for the STFC SHE Group to add specific skills and experience complimenting those within the team. We are interested in senior SHE specialists with a demonstrable track record of leadership and delivery of impact in specialist area(s) of SHE management relevant to STFC operations. List of Duties / Work Programme / Responsibilities Provide professional SHE advice and guidance to management, employees, tenants, and science facility users and support them in discharging their responsibility for the implementation of the STFC SHE Management System. Support development of the STFC's documented SHE Codes based upon experience of internal application, audit findings, external best practice, and legislative changes identified through horizon scanning. Manage and develop the provision of effective, efficient and professional SHE services to STFC staff, contractors, tenants, visitors and users. Ensure that all SHE incidents, including injuries, near misses, fires, environmental and vehicle incidents are reported, investigated appropriately and actions established to minimise the likelihood of their repetition. Sharing STFC wide learning appropriately. Monitor and audit, the effectiveness and efficiency of the SHE Management System, its policies and procedures, at the Daresbury Laboratory and as appropriate other STFC sites. Communicate and liaise closely with the key stakeholders in the STFC SHE Management System, in particular, safety and environment committees, trade union safety representatives, departmental safety contacts, those appointed to key SHE roles, the Health and Safety Executive (HSE) and emergency services. Assist with the preparation and delivery of STFC specific online and face-to face SHE training programmes. SHORTLISTING CRITERIA The following criteria will be assessed at shortlisting stage (S), interview stage (I) or both (S&I). Essential Educated to degree or HND level in a science or engineering discipline. (S) Demonstrable experience of successful delivery of a SHE Advisory role in engineering, construction or technology sectors. (S&I) NEBOSH National Diploma for Occupational Health and Safety Professionals, (or equivalent qualification, or working towards). (S&I) Good knowledge of construction and building maintenance safety management. (S&I) A working knowledge of current and forthcoming changes to UK SHE legislation relevant to STFC. (S&I) Strong oral and written communication skills. (I) Evidence of excellent interpersonal skills deployed with staff at all levels. (I) Strong IT skills and specific experience of the Microsoft Office software suite. (S&I) Proactive, with a high degree of self-motivation and independence, able to deliver under pressure and against tight deadlines. (I) There will also be a requirement to visit and work at other STFC sites as appropriate to the individual's responsibilities within the STFC SHE Management System. (I) Other requirements Available to work and travel in the UK and abroad. (S) Available to work flexibly, including occasional out of normal working hours or weekend working or telephone contact. (S&I) STFC values their employees by offering a benefits package designed to provide an excellent work/life balance including 30 days' annual leave, 10.5 public and privilege holidays, flexible working hours, an exceptional average salary pension scheme, social and sporting activities and societies and a subsidised restaurant. We ask some of the biggest questions in the universe, to answer some of the biggest challenges in the world. Whatever our role, we have the freedom to explore, learn and connect, as part of a community that loves to share knowledge and support one another. As one of Europe's largest research organisations, this is a place where there's always something new to learn about the world around us, about your career, but most of all, about yourself. Join us and discover what's possible by submitting your CV and covering letter which outlines how you fulfil the criteria specified, along with your motivation for STFC and the role. Please note: if you will require sponsorship to work in the UK, as part of your sponsorship application, you (and any dependants travelling with you) will be required to pay costs directly to the UK Home Office for the application before you start your role with us. UKRI is normally able to reimburse some, or all of these fees after you have become an employee, and this can be discussed with the Hiring Manager. For more information, please visit or contact .
First Military Recruitment Ltd
Fairford, Gloucestershire
GC144: IT Project Manager Location: Fairford Salary: £55,000 pa Overview: First Military Recruitment are currently seeking an IT Project Manager on behalf of our client. We strongly encourage applications from ex-military personnel; however, all candidates will be considered. The successful candidate will help shape and deliver our client s vision and strategy through robust financial and technical planning. Strategic Contribution: Shape and deliver the Company s vision and strategy through robust financial and technological planning. Capability: Build and maintain first-class Finance and IT capabilities that support our client and their associated entities. Financial Leadership: Direct and manage the Company s finances, including budgeting, forecasting, and stewardship of assets. Reporting & Insight: Develop and sustain accurate and timely financial, operational and KPI reporting, supporting decision-making across the business. IT Systems & Software: Oversee the selection, implementation, and lifecycle management of core business systems and software, ensuring they are fit-for-purpose, secure, and deliver value. Cybersecurity & Data Integrity: Protect the organisation s digital assets and data through appropriate governance, controls, and compliance measures. Operational Environment: Create a business and IT environment that protects and optimises the Company s assets financial, physical, and digital. People & Culture: Support the development of a corporate culture and value set that empowers and protects employees and volunteers. Stakeholder Engagement: Foster effective communication and collaboration with internal and external customers, suppliers, and partners. Team Development: Recruit, support, develop, and manage the performance of a high-performing Finance & IT team. Continuous Improvement: Demonstrate, confirm, and review Finance and IT tasks, processes, and deliverables to drive efficiency and innovation. Responsibilities: Leading on the design and implementation of the Company IT and Comms planning, including for Business Continuity. Project Managing all Company and event IT projects including feasibility assessments, system updates, upgrades, risk management, laydown plans and contingency plans. Project manage the IT infrastructure installation of their events. Developing and implementing IT policy and best practice guides for the organisation. Overseeing the training for new and existing staff and, if required, volunteers on systems and software. Ensuring software licensing laws are followed and in place. Lead on GDPR Policy and Practices for the Group. Cybersecurity: Conducting regular system audits and checks on network and data security, ensuring backup procedures are adequate, organising regular penetration testing and following up on recommended actions. Identifying, proposing, and delivering on opportunities to improve and update software and systems. Designing and delivering, in conjunction with the HR Manager, training programs and workshops for staff and volunteers. Lead on appropriate usage of AI within the business. Manage the external stakeholder relationship with all IT providers including Allow Me. Management of IP Telephony. Lead a team including volunteers, employees and suppliers and consultants to plan and deliver the event infrastructure. Responsible for the Infrastructure Continual Improvement Process within IT&C. Competencies: Education: A Level or equivalent standard of education (desirable). Knowledge: Experience working in IT operations. Experience in Cisco configuration (or alternative). Excellent project management skills and strong ability to prioritize. Strong critical thinking and decision-making skills. Experience leading and managing event/greenfield site IT projects. Stakeholder management. IT infrastructure and operations best practices including security, network and systems administration, databases and data storage systems, and phone systems. Skills: Leadership and Management (essential) Verbal communication (essential) Organisation and time management (essential) Ability to work under pressure and to tight deadlines (essential) Numerate and literate with attention to detail (essential) Relationship management (essential) Negotiation skills (essential) Qualities: Trust Safety Innovation Excellence Team Spirit GC144: IT Project Manager Location: Fairford Salary: £55,000 pa
Mar 15, 2026
Full time
GC144: IT Project Manager Location: Fairford Salary: £55,000 pa Overview: First Military Recruitment are currently seeking an IT Project Manager on behalf of our client. We strongly encourage applications from ex-military personnel; however, all candidates will be considered. The successful candidate will help shape and deliver our client s vision and strategy through robust financial and technical planning. Strategic Contribution: Shape and deliver the Company s vision and strategy through robust financial and technological planning. Capability: Build and maintain first-class Finance and IT capabilities that support our client and their associated entities. Financial Leadership: Direct and manage the Company s finances, including budgeting, forecasting, and stewardship of assets. Reporting & Insight: Develop and sustain accurate and timely financial, operational and KPI reporting, supporting decision-making across the business. IT Systems & Software: Oversee the selection, implementation, and lifecycle management of core business systems and software, ensuring they are fit-for-purpose, secure, and deliver value. Cybersecurity & Data Integrity: Protect the organisation s digital assets and data through appropriate governance, controls, and compliance measures. Operational Environment: Create a business and IT environment that protects and optimises the Company s assets financial, physical, and digital. People & Culture: Support the development of a corporate culture and value set that empowers and protects employees and volunteers. Stakeholder Engagement: Foster effective communication and collaboration with internal and external customers, suppliers, and partners. Team Development: Recruit, support, develop, and manage the performance of a high-performing Finance & IT team. Continuous Improvement: Demonstrate, confirm, and review Finance and IT tasks, processes, and deliverables to drive efficiency and innovation. Responsibilities: Leading on the design and implementation of the Company IT and Comms planning, including for Business Continuity. Project Managing all Company and event IT projects including feasibility assessments, system updates, upgrades, risk management, laydown plans and contingency plans. Project manage the IT infrastructure installation of their events. Developing and implementing IT policy and best practice guides for the organisation. Overseeing the training for new and existing staff and, if required, volunteers on systems and software. Ensuring software licensing laws are followed and in place. Lead on GDPR Policy and Practices for the Group. Cybersecurity: Conducting regular system audits and checks on network and data security, ensuring backup procedures are adequate, organising regular penetration testing and following up on recommended actions. Identifying, proposing, and delivering on opportunities to improve and update software and systems. Designing and delivering, in conjunction with the HR Manager, training programs and workshops for staff and volunteers. Lead on appropriate usage of AI within the business. Manage the external stakeholder relationship with all IT providers including Allow Me. Management of IP Telephony. Lead a team including volunteers, employees and suppliers and consultants to plan and deliver the event infrastructure. Responsible for the Infrastructure Continual Improvement Process within IT&C. Competencies: Education: A Level or equivalent standard of education (desirable). Knowledge: Experience working in IT operations. Experience in Cisco configuration (or alternative). Excellent project management skills and strong ability to prioritize. Strong critical thinking and decision-making skills. Experience leading and managing event/greenfield site IT projects. Stakeholder management. IT infrastructure and operations best practices including security, network and systems administration, databases and data storage systems, and phone systems. Skills: Leadership and Management (essential) Verbal communication (essential) Organisation and time management (essential) Ability to work under pressure and to tight deadlines (essential) Numerate and literate with attention to detail (essential) Relationship management (essential) Negotiation skills (essential) Qualities: Trust Safety Innovation Excellence Team Spirit GC144: IT Project Manager Location: Fairford Salary: £55,000 pa
We are seeking a highly experienced Health & Safety Managerto drive safety strategy, compliance, and continuous improvement across all operational sites and field-based teams. This is a senior role with responsibility for the health, safety, and food hygiene of approximately 715 engineering, merchandising and logistics staff, across 13 depots and 2 office sites in the UK and Republic of Ireland. The successful candidate will champion a proactive safety culture, ensure compliance with all legal and operational H&S requirements, and provide leadership in training, auditing, and risk management. The role leads the development, implementation, and continuous improvement of facilities and health and safety strategies to ensure legal compliance and the promotion of a safe, efficient, and well-managed working environment for all employees across all levels of the organisation. The successful candidate will drive safety initiatives, manage regulatory requirements, deliver training programs, and foster a proactive safety culture while maintaining a workplace that supports business effectiveness and employee wellbeing. As a 24/7 food & drinks distribution and technology led powerhouse, Selecta provides millions of moments of joy to its end consumers throughout Europe. Our solutions include digital Vending Machines, Coffee Machines, Smart Fridges, Snack Markets and more. As such, we are uniquely positioned to address the needs of our clients and their consumers in the new hybrid work environment. Your Key Duties & Responsibilities: Monitor and enforce Health & Safety standards across all installation activities, including HGV operations, machine installations, relocations, and removals. Conduct risk assessments for installation and other customer movements as required, including but not limited to equipment handling, lifting operations, and vehicle-based work. Managing site access permits via customer portals, as required. Carry out regular site inspections and audits, ensuring compliance with company H&S policies and statutory requirements. Investigate accidents, incidents, and near-misses in field operations; implement corrective and preventive actions. Support and deliver toolbox talks, on-site training, and awareness campaigns for field staff. Maintain accurate H&S records, including risk assessments, incident reports, and training documentation. Provide guidance and advice to installation teams and supervisors on safe work practices, lifting equipment, manual handling, and vehicle operations. Promote a proactive safety culture among all field-based teams. Health & Safety Leadership: Own the company's Health & Safety strategy and compliance framework. Control of H&S, including Food Safety & Hygiene, across 11 depot sites and 2 Office sites (including any new site launches, closures and future relocation's.) Responsibility for the Health and Safety of Engineering, Merchandising and logistics field-based staff (circa 715 employees) To monitor, review and maintain Health and Safety policies and practices, making recommendations and implementing new policies and procedures as required. Deliver and support training programs, toolbox talks, and health & safety campaigns across all levels of the business. Assist in identifying training needs and develop, coordinate, and deliver targeted health and safety training to ensure employee awareness and compliance. Create, lead, and coordinate a Health & Safety Committee, ensuring representation from key functions and site locations, appointing and supporting local Health & Safety Champions at each depot to drive site-level engagement, compliance, and continuous improvement. Implementing and maintaining health and safety systems and procedures to meet specific requirements such as: checks, audits, investigations, risk assessments and accident reporting. This includes the Control of Substances Hazardous to Health (COSHH). To investigate, or where appropriate assisting others in investigating, the circumstances and causes of accidents and take necessary steps to prevent a recurrence. Monitor the services provided to external clients (CDM) and ensure that the team responds proactively to programme constraints. Oversee the preparation, maintenance and distribution of CDM Health and Safety files. Ensure HACCP is effective, building a 'culture' which drives Food Safety throughout all depot sites, ensuring that hygiene standards are being met. Management of food safety non compliances through hold and concession processes, including decision making with regards to Holds in accordance with PIUK standards A key communicator on Food Safety and Sanitation initiatives within the UK Own and manage the organisational Health & Safety E-learning platform, ensuring content is up to date, relevant, and aligned with legal and operational requirements. Provide regular reporting on training completion rates, compliance gaps, and user engagement to key stakeholders and senior leadership. Operational and Cross-Functional Leadership Collaborate with Operations, HR, IT, Finance, and Procurement to deliver integrated workplace solutions. Foster a proactive safety culture through internal communications, leadership engagement, and continuous improvement initiatives. Support business continuity planning, emergency preparedness, and crisis response across all locations. Monitor, report, and present on key H&S and property KPIs to leadership teams alongside group. Develop and manage H&S and property-related budgets, monitor service charges, and identify opportunities for cost savings and efficiency. Stay informed of market trends and legal developments relevant to property and facilities management or Health and Safety. Travel to sites across the UK and ROI as required. What You Bring to The Role Hold an appropriate level of membership of the Institute of Occupational Safety and Health, (e.g. IOSH Certified). Experience in driving and prioritising the H&S Agenda across business, with excellent H&S legislation knowledge Multi-site remit with UK wide travel (approx. 60% of the role involves travel) A background within FMCG desirable (Logistics/Retail Environments relevant too) Ability to set, plan and see through corrective and preventative actions, using root cause analysis Ability to manage cross functional 'Problem Solving' teams A good understanding of food safety & quality systems - including AIB/BRC, HACCP, etc Lead incident investigations and understand both hold and release processes & food safety risks. Excellent written and interpersonal skills and the ability to challenge constructively. Project management experience is desirable. Relevant professional qualification (e.g., IWFM, RICS, NEBOSH or IOSH) is advantageous but not essential. What's in it for you? 25 days of annual leave plus bank holidays Life assurance equivalent to 2x your yearly salary Five weeks of occupational paid sick leave for added security Extended leave policy for greater flexibility Free parking at our Head Office and other depot locations Unlimited coffee and tea at our offices to keep you refreshed Clear career progression paths with development opportunities Strong leadership support to help you thrive Employee recognition scheme to celebrate your contributions Mental health and wellbeing support, including access to mental health first aiders
Mar 14, 2026
Full time
We are seeking a highly experienced Health & Safety Managerto drive safety strategy, compliance, and continuous improvement across all operational sites and field-based teams. This is a senior role with responsibility for the health, safety, and food hygiene of approximately 715 engineering, merchandising and logistics staff, across 13 depots and 2 office sites in the UK and Republic of Ireland. The successful candidate will champion a proactive safety culture, ensure compliance with all legal and operational H&S requirements, and provide leadership in training, auditing, and risk management. The role leads the development, implementation, and continuous improvement of facilities and health and safety strategies to ensure legal compliance and the promotion of a safe, efficient, and well-managed working environment for all employees across all levels of the organisation. The successful candidate will drive safety initiatives, manage regulatory requirements, deliver training programs, and foster a proactive safety culture while maintaining a workplace that supports business effectiveness and employee wellbeing. As a 24/7 food & drinks distribution and technology led powerhouse, Selecta provides millions of moments of joy to its end consumers throughout Europe. Our solutions include digital Vending Machines, Coffee Machines, Smart Fridges, Snack Markets and more. As such, we are uniquely positioned to address the needs of our clients and their consumers in the new hybrid work environment. Your Key Duties & Responsibilities: Monitor and enforce Health & Safety standards across all installation activities, including HGV operations, machine installations, relocations, and removals. Conduct risk assessments for installation and other customer movements as required, including but not limited to equipment handling, lifting operations, and vehicle-based work. Managing site access permits via customer portals, as required. Carry out regular site inspections and audits, ensuring compliance with company H&S policies and statutory requirements. Investigate accidents, incidents, and near-misses in field operations; implement corrective and preventive actions. Support and deliver toolbox talks, on-site training, and awareness campaigns for field staff. Maintain accurate H&S records, including risk assessments, incident reports, and training documentation. Provide guidance and advice to installation teams and supervisors on safe work practices, lifting equipment, manual handling, and vehicle operations. Promote a proactive safety culture among all field-based teams. Health & Safety Leadership: Own the company's Health & Safety strategy and compliance framework. Control of H&S, including Food Safety & Hygiene, across 11 depot sites and 2 Office sites (including any new site launches, closures and future relocation's.) Responsibility for the Health and Safety of Engineering, Merchandising and logistics field-based staff (circa 715 employees) To monitor, review and maintain Health and Safety policies and practices, making recommendations and implementing new policies and procedures as required. Deliver and support training programs, toolbox talks, and health & safety campaigns across all levels of the business. Assist in identifying training needs and develop, coordinate, and deliver targeted health and safety training to ensure employee awareness and compliance. Create, lead, and coordinate a Health & Safety Committee, ensuring representation from key functions and site locations, appointing and supporting local Health & Safety Champions at each depot to drive site-level engagement, compliance, and continuous improvement. Implementing and maintaining health and safety systems and procedures to meet specific requirements such as: checks, audits, investigations, risk assessments and accident reporting. This includes the Control of Substances Hazardous to Health (COSHH). To investigate, or where appropriate assisting others in investigating, the circumstances and causes of accidents and take necessary steps to prevent a recurrence. Monitor the services provided to external clients (CDM) and ensure that the team responds proactively to programme constraints. Oversee the preparation, maintenance and distribution of CDM Health and Safety files. Ensure HACCP is effective, building a 'culture' which drives Food Safety throughout all depot sites, ensuring that hygiene standards are being met. Management of food safety non compliances through hold and concession processes, including decision making with regards to Holds in accordance with PIUK standards A key communicator on Food Safety and Sanitation initiatives within the UK Own and manage the organisational Health & Safety E-learning platform, ensuring content is up to date, relevant, and aligned with legal and operational requirements. Provide regular reporting on training completion rates, compliance gaps, and user engagement to key stakeholders and senior leadership. Operational and Cross-Functional Leadership Collaborate with Operations, HR, IT, Finance, and Procurement to deliver integrated workplace solutions. Foster a proactive safety culture through internal communications, leadership engagement, and continuous improvement initiatives. Support business continuity planning, emergency preparedness, and crisis response across all locations. Monitor, report, and present on key H&S and property KPIs to leadership teams alongside group. Develop and manage H&S and property-related budgets, monitor service charges, and identify opportunities for cost savings and efficiency. Stay informed of market trends and legal developments relevant to property and facilities management or Health and Safety. Travel to sites across the UK and ROI as required. What You Bring to The Role Hold an appropriate level of membership of the Institute of Occupational Safety and Health, (e.g. IOSH Certified). Experience in driving and prioritising the H&S Agenda across business, with excellent H&S legislation knowledge Multi-site remit with UK wide travel (approx. 60% of the role involves travel) A background within FMCG desirable (Logistics/Retail Environments relevant too) Ability to set, plan and see through corrective and preventative actions, using root cause analysis Ability to manage cross functional 'Problem Solving' teams A good understanding of food safety & quality systems - including AIB/BRC, HACCP, etc Lead incident investigations and understand both hold and release processes & food safety risks. Excellent written and interpersonal skills and the ability to challenge constructively. Project management experience is desirable. Relevant professional qualification (e.g., IWFM, RICS, NEBOSH or IOSH) is advantageous but not essential. What's in it for you? 25 days of annual leave plus bank holidays Life assurance equivalent to 2x your yearly salary Five weeks of occupational paid sick leave for added security Extended leave policy for greater flexibility Free parking at our Head Office and other depot locations Unlimited coffee and tea at our offices to keep you refreshed Clear career progression paths with development opportunities Strong leadership support to help you thrive Employee recognition scheme to celebrate your contributions Mental health and wellbeing support, including access to mental health first aiders
Accountable Recruitment are delighted to be excluisvely partnering with a growing, UK based organisation on the Wirral who are seeking to appoint an experienced Finance Business Partner to join the team on an initial 6-month temp-to-perm contract. Based in Cheshire you will work a hybrid model, 3 days a week in the office. This opportunity is ideal for an immediately available commercially minded Accountant looking for a role with long-term prospects. Salary/benefits: Circa £50,000 - £55,0006-month temp-to-perm contractHybrid working Job Duties: Own monthly management accounts for logistics including P&L, variance analysis, bridges and commentary. Produce weekly departmental P&Ls (Transport, Warehouse, VAS) including flash, trend and run-rate reporting, reconciling through to month-end. Maintain KPI dashboards and provide meaningful, actionable insight. Partner operational managers and directors to challenge cost drivers, improve productivity and enhance margins. Lead cost-to-serve reviews, advising on pricing, contract terms and customer profitability. Support commercial evaluations (new customers, lanes, sites) through robust modelling and sensitivity analysis. Build rolling forecasts using driver-based models and scenario planning. Support annual budget preparation for logistics cost centres and capex. Drive process improvements across SAP-based reporting, data automation and master-data integrity. Develop and maintain standard cost models, labour standards, activity costing and rate/volume/mix bridges. Ensure compliance with internal financial controls, site audits and relevant operational standards. Support half-year and year-end processes including accruals, provisions and audit preparation. Partner with CI/Operations on network optimisation, WMS enhancements, subcontractor strategy and other improvement projects. Produce investment cases for new systems, equipment or site expansion including NPV/IRR analysis and post-implementation reviews. Who will I report in to? Head of Commercial Finance When will interviews be taking place? Interviews will be happening as soon as possible. Ideal experience Qualified Accountant (ACA / ACCA / CIMA). Experience within logistics, distribution or a similar operational environment. Strong business partnering skills with confidence to challenge, influence and support operational leaders. Advanced Excel capability (Power Query / Pivot / Model) and competent in PowerPoint & Word; SAP experience advantageous. Ability to work to tight weekly and monthly deadlines in a fast-paced business. Highly analytical with a strong curiosity to investigate, interpret and communicate key drivers. Effective communicator, able to build relationships at all levels and translate complex financial information clearly.
Mar 14, 2026
Seasonal
Accountable Recruitment are delighted to be excluisvely partnering with a growing, UK based organisation on the Wirral who are seeking to appoint an experienced Finance Business Partner to join the team on an initial 6-month temp-to-perm contract. Based in Cheshire you will work a hybrid model, 3 days a week in the office. This opportunity is ideal for an immediately available commercially minded Accountant looking for a role with long-term prospects. Salary/benefits: Circa £50,000 - £55,0006-month temp-to-perm contractHybrid working Job Duties: Own monthly management accounts for logistics including P&L, variance analysis, bridges and commentary. Produce weekly departmental P&Ls (Transport, Warehouse, VAS) including flash, trend and run-rate reporting, reconciling through to month-end. Maintain KPI dashboards and provide meaningful, actionable insight. Partner operational managers and directors to challenge cost drivers, improve productivity and enhance margins. Lead cost-to-serve reviews, advising on pricing, contract terms and customer profitability. Support commercial evaluations (new customers, lanes, sites) through robust modelling and sensitivity analysis. Build rolling forecasts using driver-based models and scenario planning. Support annual budget preparation for logistics cost centres and capex. Drive process improvements across SAP-based reporting, data automation and master-data integrity. Develop and maintain standard cost models, labour standards, activity costing and rate/volume/mix bridges. Ensure compliance with internal financial controls, site audits and relevant operational standards. Support half-year and year-end processes including accruals, provisions and audit preparation. Partner with CI/Operations on network optimisation, WMS enhancements, subcontractor strategy and other improvement projects. Produce investment cases for new systems, equipment or site expansion including NPV/IRR analysis and post-implementation reviews. Who will I report in to? Head of Commercial Finance When will interviews be taking place? Interviews will be happening as soon as possible. Ideal experience Qualified Accountant (ACA / ACCA / CIMA). Experience within logistics, distribution or a similar operational environment. Strong business partnering skills with confidence to challenge, influence and support operational leaders. Advanced Excel capability (Power Query / Pivot / Model) and competent in PowerPoint & Word; SAP experience advantageous. Ability to work to tight weekly and monthly deadlines in a fast-paced business. Highly analytical with a strong curiosity to investigate, interpret and communicate key drivers. Effective communicator, able to build relationships at all levels and translate complex financial information clearly.
Converge builds intelligent software to transform how concrete is planned, poured, and verified on construction sites. Our Data Hub SaaS platform centralises and automates concrete data, enabling customers to improve quality, compliance, and sustainability outcomes. We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. The role This role sits at the intersection of customer success, product, and commercial growth. You will: Ensure customers realise clear, measurable value from our Data Hub product Own customer success from paid trial through steady-state usage, supporting conversion of paid trials into full contracts Support configuration and implementation during the sales and onboarding journey Investigate and resolve data and integration issues Identify and seed upsell and cross sell opportunities Manage relationships with labs, suppliers, and third party integrators, building trust and credibility with partners over time This is not a reactive support role. You will be expected to proactively analyse data, challenge assumptions, and influence both customers and internal teams. 3-6+ years in Customer Success, Technical Account Management, or Solutions Consulting in a SaaS environment Experience supporting data driven or integrated products (APIs, platforms, analytics tools) Comfortable working with imperfect data and complex integrations Strong analytical mindset, comfortable interrogating data and logs Commercially aware, understanding how value links to revenue Confident managing customers and partners through ambiguity Able to balance customer advocacy with internal delivery realities Structured, calm, and credible under pressure 25 days + Bank Holidays. We also close over the end of year holiday so you can spend more time with your loved ones Private Healthcare through AXA Enhanced Parental Leave So you focus on your new bundle of joy instead of worrying about expenses Cycle to Work Scheme so you can help reduce emissions but still get from A to B easily A fun, inclusive workplace that celebrates diversity in all its forms, and where everyone can bring their whole selves to work and be treated fairly, equitably and respectfully
Mar 14, 2026
Full time
Converge builds intelligent software to transform how concrete is planned, poured, and verified on construction sites. Our Data Hub SaaS platform centralises and automates concrete data, enabling customers to improve quality, compliance, and sustainability outcomes. We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. The role This role sits at the intersection of customer success, product, and commercial growth. You will: Ensure customers realise clear, measurable value from our Data Hub product Own customer success from paid trial through steady-state usage, supporting conversion of paid trials into full contracts Support configuration and implementation during the sales and onboarding journey Investigate and resolve data and integration issues Identify and seed upsell and cross sell opportunities Manage relationships with labs, suppliers, and third party integrators, building trust and credibility with partners over time This is not a reactive support role. You will be expected to proactively analyse data, challenge assumptions, and influence both customers and internal teams. 3-6+ years in Customer Success, Technical Account Management, or Solutions Consulting in a SaaS environment Experience supporting data driven or integrated products (APIs, platforms, analytics tools) Comfortable working with imperfect data and complex integrations Strong analytical mindset, comfortable interrogating data and logs Commercially aware, understanding how value links to revenue Confident managing customers and partners through ambiguity Able to balance customer advocacy with internal delivery realities Structured, calm, and credible under pressure 25 days + Bank Holidays. We also close over the end of year holiday so you can spend more time with your loved ones Private Healthcare through AXA Enhanced Parental Leave So you focus on your new bundle of joy instead of worrying about expenses Cycle to Work Scheme so you can help reduce emissions but still get from A to B easily A fun, inclusive workplace that celebrates diversity in all its forms, and where everyone can bring their whole selves to work and be treated fairly, equitably and respectfully
Associate Director - Surveyor Department: Office Buildings Employment Type: Full Time Location: MAPP London Workspace Compensation: £65,000 - £75,000 / year Description MAPP is the UK's leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners. MAPP believes that property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach. Most job descriptions read like a recipe without a clear picture of what the final product looks like. We want to give you a picture of who we are and the role we are looking to fill. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don't satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work. At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We're proud of our progress so far, but we're constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP. Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons. This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character - that is what makes us MAPP people. If that is you, we would love to meet you! Title, Team and Role Summary Title: Associate Director - Surveying Team: London Office Buildings - Surveying Who Does This Role Report Into? Director - Surveying Role Summary / Purpose and Scope The Associate Director is responsible for selection of assigned properties under the relevant Client / Regional Director who oversee the client relationship. They are responsible for all day to day running and reporting on a property or Client, including all aspects for service delivery, occupier liaison, service charge management and oversee compliance. In this role we are looking for someone with Central London Estate Management experience to be based at site. This role works with a large and prestigious London Estate. Skills, Knowledge and Values Skills (People & Technical) In partnership with the Building Consultancy Team where appropriate, support the completion of planned works, commission Long Term Asset Replacement Plans, permit to work systems, monitor PPMs to ensure buildings are managed proactively, responsibly and that the service charge budgets and property plans are fully aligned ensuring compliance with CDM Regulations and appropriate communication with client and occupiers Monitoring statutory and internal compliance, instructing audits, assessments and specialist advice, aligning with service partners for control documents, log books and online management systems which form MAPP's control environment including meeting MAPP policies and procedures, RICS and ISO standards and any statutory and insurance timelines and escalation requirements Authorise and Review supplier payments including preparation and submission of funding requests to client Provide support and due diligence in support of client building and site purchases aligned with legislative guidelines and MAPP Practice Read, review and understand leases and documents, ensuring occupier compliance with obligations and expectations including maintenance, licences to assign, changes of use, alterations and applications from occupiers in accordance with the relevant legislative guidance and the PMA Manage a team aligned with the MAPP Values Engage with occupiers including implementation of Customer Experience frameworks for the buildings to improve occupier satisfaction and retention, occupier forums and meetings and placemaking and V2 initiatives Deal with the smooth onboarding and offboarding or handovers of any new or outgoing instructions to relevant external parties including the management of any TUPE Processes with the People Team In partnership with the Sustainability Team, develop and implement sustainability action plans, monitor resource consumption, improve recycling and reduced carbon emissions and waste. There are further details in the Role Profile Values & Behaviour Exhibition of MAPP Values Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable Self Management including showing initiative, being proactive and meeting deadlines Embracing Change including Technology Engaging with the Big Picture Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally Achieving Results and Prioritise Work including attention to delivery to all stakeholders Innovative Solutions and Problem Solving Developing Self and Others and willing to Learn Interpersonal and Relationship skills capable of communicating at various levels including meetings with occupiers, client, supplier and wider stakeholders. Strong written and verbal communications including report writing Experience and Salary Level of Experience / Certifications: 3 years' experience of working in a similar role MRICS is desirable. Working Hours: 9am - 5.30pm Monday - Thursday & 9am - 5pm Friday Salary Range (Based on Experience) £65,000 to £75,000 per annum, depending on experience.
Mar 14, 2026
Full time
Associate Director - Surveyor Department: Office Buildings Employment Type: Full Time Location: MAPP London Workspace Compensation: £65,000 - £75,000 / year Description MAPP is the UK's leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners. MAPP believes that property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach. Most job descriptions read like a recipe without a clear picture of what the final product looks like. We want to give you a picture of who we are and the role we are looking to fill. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don't satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work. At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We're proud of our progress so far, but we're constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP. Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons. This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character - that is what makes us MAPP people. If that is you, we would love to meet you! Title, Team and Role Summary Title: Associate Director - Surveying Team: London Office Buildings - Surveying Who Does This Role Report Into? Director - Surveying Role Summary / Purpose and Scope The Associate Director is responsible for selection of assigned properties under the relevant Client / Regional Director who oversee the client relationship. They are responsible for all day to day running and reporting on a property or Client, including all aspects for service delivery, occupier liaison, service charge management and oversee compliance. In this role we are looking for someone with Central London Estate Management experience to be based at site. This role works with a large and prestigious London Estate. Skills, Knowledge and Values Skills (People & Technical) In partnership with the Building Consultancy Team where appropriate, support the completion of planned works, commission Long Term Asset Replacement Plans, permit to work systems, monitor PPMs to ensure buildings are managed proactively, responsibly and that the service charge budgets and property plans are fully aligned ensuring compliance with CDM Regulations and appropriate communication with client and occupiers Monitoring statutory and internal compliance, instructing audits, assessments and specialist advice, aligning with service partners for control documents, log books and online management systems which form MAPP's control environment including meeting MAPP policies and procedures, RICS and ISO standards and any statutory and insurance timelines and escalation requirements Authorise and Review supplier payments including preparation and submission of funding requests to client Provide support and due diligence in support of client building and site purchases aligned with legislative guidelines and MAPP Practice Read, review and understand leases and documents, ensuring occupier compliance with obligations and expectations including maintenance, licences to assign, changes of use, alterations and applications from occupiers in accordance with the relevant legislative guidance and the PMA Manage a team aligned with the MAPP Values Engage with occupiers including implementation of Customer Experience frameworks for the buildings to improve occupier satisfaction and retention, occupier forums and meetings and placemaking and V2 initiatives Deal with the smooth onboarding and offboarding or handovers of any new or outgoing instructions to relevant external parties including the management of any TUPE Processes with the People Team In partnership with the Sustainability Team, develop and implement sustainability action plans, monitor resource consumption, improve recycling and reduced carbon emissions and waste. There are further details in the Role Profile Values & Behaviour Exhibition of MAPP Values Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable Self Management including showing initiative, being proactive and meeting deadlines Embracing Change including Technology Engaging with the Big Picture Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally Achieving Results and Prioritise Work including attention to delivery to all stakeholders Innovative Solutions and Problem Solving Developing Self and Others and willing to Learn Interpersonal and Relationship skills capable of communicating at various levels including meetings with occupiers, client, supplier and wider stakeholders. Strong written and verbal communications including report writing Experience and Salary Level of Experience / Certifications: 3 years' experience of working in a similar role MRICS is desirable. Working Hours: 9am - 5.30pm Monday - Thursday & 9am - 5pm Friday Salary Range (Based on Experience) £65,000 to £75,000 per annum, depending on experience.
Due to continued growth, a new opportunity for an experienced administration clerk has become available for a forward-thinking business based in Ilkeston, Reporting into the Administration Manager your main duties as Administration clerk will include: Supporting the day-to-day administration of the department Uses various excel spreadsheet to update information, and produce reports, so good excel skills are essential Supporting implementation and continued use of new IT systems Scanning and processing customer contracts Inputting customer contracts into bespoke systems accurately Supporting operational planning (including running routes / job planning support) Data input including weights and service data Producing and maintaining reports for the department Supporting orders to be processed for invoicing Answering customer calls and responding to queries professionally and efficiently Liaising with internal sites, customers, external partners and hauliers Supporting the wider team with general admin as required Hours of work are 8:00am - 5:00pm, Monday to Friday with 30 minutes for lunch, there is overtime available, 20 days holiday which increases with service, free parking, salary between £25,500 - £26,500 depending on experience, friendly and supportive team. Applicants must have previous solid administration experience, be competent on Excel, and enjoy working in a fast paced, varied environment Plenty of long-term progression as this business will always look to promote internally where possible.
Mar 14, 2026
Full time
Due to continued growth, a new opportunity for an experienced administration clerk has become available for a forward-thinking business based in Ilkeston, Reporting into the Administration Manager your main duties as Administration clerk will include: Supporting the day-to-day administration of the department Uses various excel spreadsheet to update information, and produce reports, so good excel skills are essential Supporting implementation and continued use of new IT systems Scanning and processing customer contracts Inputting customer contracts into bespoke systems accurately Supporting operational planning (including running routes / job planning support) Data input including weights and service data Producing and maintaining reports for the department Supporting orders to be processed for invoicing Answering customer calls and responding to queries professionally and efficiently Liaising with internal sites, customers, external partners and hauliers Supporting the wider team with general admin as required Hours of work are 8:00am - 5:00pm, Monday to Friday with 30 minutes for lunch, there is overtime available, 20 days holiday which increases with service, free parking, salary between £25,500 - £26,500 depending on experience, friendly and supportive team. Applicants must have previous solid administration experience, be competent on Excel, and enjoy working in a fast paced, varied environment Plenty of long-term progression as this business will always look to promote internally where possible.
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That's why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America's Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. What we are looking for: Semperis is looking for a passionate and results-driven Enterprise Customer Success Manager to join our team. What you will be doing: As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. You will be an essential member of our Customer Success team, collaborating closely with cross-functional teams including Technical Delivery and Sales teams to maximize opportunities for our Enterprise Business customers and Semperis. Our Customer Success Managers are strategic and empathetic communicators who can convey complex concepts in a clear and concise manner. Our CSM will build and nurture long-lasting relationships across multiple client accounts. Our CSM's strengths include the ability to identify gaps in the product and internal operations and build effective and scalable solutions to address them. Our CSM will also onboard new customers, ensuring a smooth and successful implementation of our solutions. You will be responsible for: Design a success plan for a Book of Business of strategic customers throughout their lifecycle. From onboarding and implementation through upsell, cross-sell, and renewal, you will guide your customer down the path of success every step of the way to reach their business objectives and operational goals. You will be empowered to achieve and report on customer health, satisfaction, retention, and growth targets. Act as the voice of the customer, gather insights to provide feedback to internal teams including our Product Development team. Collaborate on new developments to ensure the product suits our client's needs. Lead training sessions to ensure that the product is meeting user needs and is being used widely enough to have concrete impact on our customers' operations. Monitor recordkeeping to ensure that relevant customer information is captured to enable informed, personalized customer interactions with Semperis Support, Customer Success (CS), Sales, etc. Develop and execute programs for ongoing customer development (health checks, product upgrades, workshops, etc.) Identify potential customer references and assist with development of customer case studies Gain and maintain an understanding of Semperis technology, products, and services In addition to managing an assigned customer segment, assist with development and enhancement of processes and systems for the overall Semperis CS program What you will bring to the table: 5+ years' experience as a Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company. Aptitude and drive to develop and maintain an essential understanding ofSemperissolutions and related Microsoft technologies including Active Directory and Entra Years of experience working with C-level Executives that includes meetings, high-level presentations, and collaborative discussions Ability to understand and explain technical cybersecurity data Excellent communication and project management skills Proactive; ability to build and maintain strong relationships with customers, anticipate customer needs and have solutions ready when they are Intellectually curious; driven to expand the cybersecurity domain and professional expertise Responsive and adaptive to changing situations Genuine desire to work with customers. Preferences: Experience with SFDC, and Active Directory Why Join Semperis? You'll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you're someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life-we'd love to meet you. Semperis maintains office locations in several cities across the globe. Candidates who reside within 45 miles of one of our offices-or where the job description specifies a required location-will follow our hybrid work model. This includes working onsite some days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.
Mar 14, 2026
Full time
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That's why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America's Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. What we are looking for: Semperis is looking for a passionate and results-driven Enterprise Customer Success Manager to join our team. What you will be doing: As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. You will be an essential member of our Customer Success team, collaborating closely with cross-functional teams including Technical Delivery and Sales teams to maximize opportunities for our Enterprise Business customers and Semperis. Our Customer Success Managers are strategic and empathetic communicators who can convey complex concepts in a clear and concise manner. Our CSM will build and nurture long-lasting relationships across multiple client accounts. Our CSM's strengths include the ability to identify gaps in the product and internal operations and build effective and scalable solutions to address them. Our CSM will also onboard new customers, ensuring a smooth and successful implementation of our solutions. You will be responsible for: Design a success plan for a Book of Business of strategic customers throughout their lifecycle. From onboarding and implementation through upsell, cross-sell, and renewal, you will guide your customer down the path of success every step of the way to reach their business objectives and operational goals. You will be empowered to achieve and report on customer health, satisfaction, retention, and growth targets. Act as the voice of the customer, gather insights to provide feedback to internal teams including our Product Development team. Collaborate on new developments to ensure the product suits our client's needs. Lead training sessions to ensure that the product is meeting user needs and is being used widely enough to have concrete impact on our customers' operations. Monitor recordkeeping to ensure that relevant customer information is captured to enable informed, personalized customer interactions with Semperis Support, Customer Success (CS), Sales, etc. Develop and execute programs for ongoing customer development (health checks, product upgrades, workshops, etc.) Identify potential customer references and assist with development of customer case studies Gain and maintain an understanding of Semperis technology, products, and services In addition to managing an assigned customer segment, assist with development and enhancement of processes and systems for the overall Semperis CS program What you will bring to the table: 5+ years' experience as a Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company. Aptitude and drive to develop and maintain an essential understanding ofSemperissolutions and related Microsoft technologies including Active Directory and Entra Years of experience working with C-level Executives that includes meetings, high-level presentations, and collaborative discussions Ability to understand and explain technical cybersecurity data Excellent communication and project management skills Proactive; ability to build and maintain strong relationships with customers, anticipate customer needs and have solutions ready when they are Intellectually curious; driven to expand the cybersecurity domain and professional expertise Responsive and adaptive to changing situations Genuine desire to work with customers. Preferences: Experience with SFDC, and Active Directory Why Join Semperis? You'll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you're someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life-we'd love to meet you. Semperis maintains office locations in several cities across the globe. Candidates who reside within 45 miles of one of our offices-or where the job description specifies a required location-will follow our hybrid work model. This includes working onsite some days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.
