Wakam is a B2B2C insurance company that creates white-label insurance solutions via its Play&Plug technology platform for more than 80 partners. We provide most of our insurance products through APIs and host white-label insurance solutions via our Play&Plug technology platform. With a footprint spanning 32 countries, Wakam is the European leader in digital and embedded insurance. Strongly committed to social responsibility, Wakam is a mission-driven company dedicated to enabling transparent and impactful insurance. About the Team The Underwriting team at Wakam lies at the core of strategic decision-making and risk analysis. Our mission? To develop pricing strategies and risk frameworks that ensure profitable, sustainable, and competitive insurance solutions for our partners. We blend actuarial science, data analytics, and innovation to build cutting edge products across Europe - from Motor and Home to Pet, A&H, and Extended Warranty. We partner closely with MGAs, reinsurers, and internal teams to bring our vision to life. As a Pricing Actuary / Pricing Lead you will play a pivotal role in delivering Wakam's UK pricing across products including Motor, Home, Pet, and SME insurance. You will lead the development and implementation of data driven pricing frameworks, ensuring alignment with business objectives, market dynamics, and regulatory expectations. This role combines strategic thinking, hands on technical delivery, and strong stakeholder management-internally and externally. Pricing Strategy You execute pricing strategies to deliver profitable growth and market competitiveness. You collaborate with distribution partners (including MGAs) to understand market needs, refine pricing models, and design tailored solutions. You carry out statistical risk modelling, define target profitability and pricing criteria, and implement pricing models-often via APIs through Wakam's platform or in coordination with partners. You develop management information and run ad hoc analyses to support key decisions. You monitor and optimise portfolio performance, contribute to improved forecasting, and conduct regular reviews of pricing structures, profitability, and customer segmentation-taking into account competitor pricing, claims trends, and regulatory updates. Technical Pricing You design, implement, and enhance pricing models using actuarial and statistical methods. You monitor model performance and recalibrate when needed, and you investigate innovative technical solutions to complex business problems. You also perform peer reviews of MGA pricing proposals to ensure technical robustness and consistency. Stakeholder & Partner Management You collaborate with MGAs and internal teams to support pricing decisions, product design, and portfolio management. You present results internally and to distributors, communicate complex pricing topics to non technical audiences, and ensure pricing strategies remain compliant with applicable UK regulatory requirements. What You Bring 7+ years' experience in pricing roles within the UK insurance market, covering Motor, Home and/or SME. Strong understanding of UK market dynamics and the regulatory framework. Demonstrable proficiency in actuarial techniques and pricing modelling. Experience with P&C pricing tools (e.g., AKUR8, RADAR, EARNIX or equivalent). Strong programming skills in SQL and/or Python. Experience with machine learning approaches and data visualisation tools (e.g., Power BI, Tableau). Proven track record of leading pricing projects and/or teams. Excellent communication skills and ability to influence stakeholders at all levels. Strong commercial acumen and strategic thinking. Actuarial qualification (FIA/FFA) or progress toward qualification (ideal but not required). Experience working with MGAs or within a B2B2C insurance model. You combine rigour and analytical excellence with pragmatic execution. You are solutions oriented, intellectually curious, and comfortable challenging the status quo when needed. You thrive in a fast paced, international environment and communicate clearly across a wide range of stakeholders. You take ownership of outcomes, act with high integrity, and bring resilience and positive energy to your work. You are comfortable with modern data tooling and automation, and you enjoy building repeatable, auditable analysis workflows. You're curious about advanced analytics and AI when they add measurable value (segmentation, monitoring, decision support), while maintaining high standards for traceability, explainability, and governance. You'll join a leading European embedded insurer where pricing has direct impact and visibility. You'll work on diverse UK products, collaborate with a broad ecosystem (including MGAs), and help build scalable, data driven pricing frameworks in a regulated context. We aim for a fast and insightful process: Introductory Interview with our Talent Acquisition Partner. Manager Interview with our UK Chief Underwriting. Technical Interview with the EU Team. Culture Fit Interview in our London office with the Head of People and our Chief Underwriting. Ready to build the future of pricing at Wakam? Apply now and become part of our journey to redefine embedded insurance across Europe. Check out our website to learn about the11 cultural markers that make Wakam truly special! If you're adventurous, impact driven, and ready to shape the future of insurance, we'd love to meet you! Benefits True remote work flexibility with our Wakam From Anywhere (WFA) program - yes, we even have a teammate working from a sailboat! Flat hierarchical system promoting direct impact and autonomy Monthly Free.day: dedicated time for personal growth and skills development Lunch voucher with Swile card A meaningful company: we became a Mission driven company in March 2021 Culture Foster transparent collaboration across our flat organizational structure Share knowledge freely in our highly collaborative environment Contribute to our collective intelligence through open dialogue Embrace our monthly Free.day for learning and skills sponsorship Think big and challenge conventional insurance norms Stay eager to learn and explore new possibilities Take initiative to transform the insurance industry Turn challenges into opportunities for innovation Constantly evolve our ways of working Focus on impact rather than hierarchy Drive results through clear objectives and autonomy Transform bold ideas into concrete solutions At Wakam, we are committed to fostering an inclusive environment where diversity is celebrated. If you require any reasonable adjustments during the recruitment process, please feel free to reach out to your recruiter.
Apr 07, 2026
Full time
Wakam is a B2B2C insurance company that creates white-label insurance solutions via its Play&Plug technology platform for more than 80 partners. We provide most of our insurance products through APIs and host white-label insurance solutions via our Play&Plug technology platform. With a footprint spanning 32 countries, Wakam is the European leader in digital and embedded insurance. Strongly committed to social responsibility, Wakam is a mission-driven company dedicated to enabling transparent and impactful insurance. About the Team The Underwriting team at Wakam lies at the core of strategic decision-making and risk analysis. Our mission? To develop pricing strategies and risk frameworks that ensure profitable, sustainable, and competitive insurance solutions for our partners. We blend actuarial science, data analytics, and innovation to build cutting edge products across Europe - from Motor and Home to Pet, A&H, and Extended Warranty. We partner closely with MGAs, reinsurers, and internal teams to bring our vision to life. As a Pricing Actuary / Pricing Lead you will play a pivotal role in delivering Wakam's UK pricing across products including Motor, Home, Pet, and SME insurance. You will lead the development and implementation of data driven pricing frameworks, ensuring alignment with business objectives, market dynamics, and regulatory expectations. This role combines strategic thinking, hands on technical delivery, and strong stakeholder management-internally and externally. Pricing Strategy You execute pricing strategies to deliver profitable growth and market competitiveness. You collaborate with distribution partners (including MGAs) to understand market needs, refine pricing models, and design tailored solutions. You carry out statistical risk modelling, define target profitability and pricing criteria, and implement pricing models-often via APIs through Wakam's platform or in coordination with partners. You develop management information and run ad hoc analyses to support key decisions. You monitor and optimise portfolio performance, contribute to improved forecasting, and conduct regular reviews of pricing structures, profitability, and customer segmentation-taking into account competitor pricing, claims trends, and regulatory updates. Technical Pricing You design, implement, and enhance pricing models using actuarial and statistical methods. You monitor model performance and recalibrate when needed, and you investigate innovative technical solutions to complex business problems. You also perform peer reviews of MGA pricing proposals to ensure technical robustness and consistency. Stakeholder & Partner Management You collaborate with MGAs and internal teams to support pricing decisions, product design, and portfolio management. You present results internally and to distributors, communicate complex pricing topics to non technical audiences, and ensure pricing strategies remain compliant with applicable UK regulatory requirements. What You Bring 7+ years' experience in pricing roles within the UK insurance market, covering Motor, Home and/or SME. Strong understanding of UK market dynamics and the regulatory framework. Demonstrable proficiency in actuarial techniques and pricing modelling. Experience with P&C pricing tools (e.g., AKUR8, RADAR, EARNIX or equivalent). Strong programming skills in SQL and/or Python. Experience with machine learning approaches and data visualisation tools (e.g., Power BI, Tableau). Proven track record of leading pricing projects and/or teams. Excellent communication skills and ability to influence stakeholders at all levels. Strong commercial acumen and strategic thinking. Actuarial qualification (FIA/FFA) or progress toward qualification (ideal but not required). Experience working with MGAs or within a B2B2C insurance model. You combine rigour and analytical excellence with pragmatic execution. You are solutions oriented, intellectually curious, and comfortable challenging the status quo when needed. You thrive in a fast paced, international environment and communicate clearly across a wide range of stakeholders. You take ownership of outcomes, act with high integrity, and bring resilience and positive energy to your work. You are comfortable with modern data tooling and automation, and you enjoy building repeatable, auditable analysis workflows. You're curious about advanced analytics and AI when they add measurable value (segmentation, monitoring, decision support), while maintaining high standards for traceability, explainability, and governance. You'll join a leading European embedded insurer where pricing has direct impact and visibility. You'll work on diverse UK products, collaborate with a broad ecosystem (including MGAs), and help build scalable, data driven pricing frameworks in a regulated context. We aim for a fast and insightful process: Introductory Interview with our Talent Acquisition Partner. Manager Interview with our UK Chief Underwriting. Technical Interview with the EU Team. Culture Fit Interview in our London office with the Head of People and our Chief Underwriting. Ready to build the future of pricing at Wakam? Apply now and become part of our journey to redefine embedded insurance across Europe. Check out our website to learn about the11 cultural markers that make Wakam truly special! If you're adventurous, impact driven, and ready to shape the future of insurance, we'd love to meet you! Benefits True remote work flexibility with our Wakam From Anywhere (WFA) program - yes, we even have a teammate working from a sailboat! Flat hierarchical system promoting direct impact and autonomy Monthly Free.day: dedicated time for personal growth and skills development Lunch voucher with Swile card A meaningful company: we became a Mission driven company in March 2021 Culture Foster transparent collaboration across our flat organizational structure Share knowledge freely in our highly collaborative environment Contribute to our collective intelligence through open dialogue Embrace our monthly Free.day for learning and skills sponsorship Think big and challenge conventional insurance norms Stay eager to learn and explore new possibilities Take initiative to transform the insurance industry Turn challenges into opportunities for innovation Constantly evolve our ways of working Focus on impact rather than hierarchy Drive results through clear objectives and autonomy Transform bold ideas into concrete solutions At Wakam, we are committed to fostering an inclusive environment where diversity is celebrated. If you require any reasonable adjustments during the recruitment process, please feel free to reach out to your recruiter.
My Banking client is seeking to recruit a Programme Director on an initial 12 month contract based in London. It is hybrid and will require 2-3x days onsite per week. Role Summary We are looking for a dynamic and knowledgeable Client Lifecycle Management (CLM) and Know Your Customer (KYC) Programme Director with proven experience in programme / change delivery to support and drive strategic initiatives. The candidate will have deep expertise across CLM and KYC, particularly implementation and rollout of the Fenergo platform and a good record in delivering complex change programmes in regulated banking environments. Position Description Lead the planning, mobilisation, and delivery of the enterprise-wide CLM and KYC programme, with specific accountability for successful implementation, customisation, and adoption of the Fenergo platform. Define programme scope, deliverables, timelines and governance structures Oversee programme budget, forecasting, resource planning, and vendor relationships, including direct management of the Fenergo vendor partnership Partner closely with senior stakeholders across Compliance, Financial Crime, Operations, Technology, Data, Risk, and Front Office to ensure strategic alignment and regulatory compliance. Drive delivery of target-state CLM capabilities, including onboarding, periodic reviews, KYC refresh, client documentation, screening processes, and end to end workflow optimisation. Lead the business and technical deployment of Fenergo, ensuring platform configuration aligns with regulatory, product, and operational requirements across client segments. Lead and inspire a cross-functional team of programme managers, business analysts, solution architects, technical leads, and change specialists. Promote a culture of collaboration, accountability, and continuous improvement. Qualifications and Experience Educated to degree level or equivalent experience. Leading large, complex transformation programmes within global or corporate banking. Deep expertise in Client Lifecycle Management and KYC, with proven delivery of regulatory and operational change programmes. Hands on experience implementing or significantly enhancing the Fenergo CLM platform, including configuration, integration, and rollout Strong knowledge of AML, KYC, CDD/EDD regulations and global regulatory expectations. Experience with additional CLM, workflow, and screening tools (e.g., Pega, Appian, FircoSoft, Actimize). Preferred Understanding of enterprise client data models, digital workflow, case management, automation (RPA/AI), and document management solutions Preferred Demonstrated ability to lead multi year programmes with sizeable budgets, complex business processes, and cross functional teams. Exceptional stakeholder management and influencing skills, including experience working with senior executives and regulators.
Apr 07, 2026
Contractor
My Banking client is seeking to recruit a Programme Director on an initial 12 month contract based in London. It is hybrid and will require 2-3x days onsite per week. Role Summary We are looking for a dynamic and knowledgeable Client Lifecycle Management (CLM) and Know Your Customer (KYC) Programme Director with proven experience in programme / change delivery to support and drive strategic initiatives. The candidate will have deep expertise across CLM and KYC, particularly implementation and rollout of the Fenergo platform and a good record in delivering complex change programmes in regulated banking environments. Position Description Lead the planning, mobilisation, and delivery of the enterprise-wide CLM and KYC programme, with specific accountability for successful implementation, customisation, and adoption of the Fenergo platform. Define programme scope, deliverables, timelines and governance structures Oversee programme budget, forecasting, resource planning, and vendor relationships, including direct management of the Fenergo vendor partnership Partner closely with senior stakeholders across Compliance, Financial Crime, Operations, Technology, Data, Risk, and Front Office to ensure strategic alignment and regulatory compliance. Drive delivery of target-state CLM capabilities, including onboarding, periodic reviews, KYC refresh, client documentation, screening processes, and end to end workflow optimisation. Lead the business and technical deployment of Fenergo, ensuring platform configuration aligns with regulatory, product, and operational requirements across client segments. Lead and inspire a cross-functional team of programme managers, business analysts, solution architects, technical leads, and change specialists. Promote a culture of collaboration, accountability, and continuous improvement. Qualifications and Experience Educated to degree level or equivalent experience. Leading large, complex transformation programmes within global or corporate banking. Deep expertise in Client Lifecycle Management and KYC, with proven delivery of regulatory and operational change programmes. Hands on experience implementing or significantly enhancing the Fenergo CLM platform, including configuration, integration, and rollout Strong knowledge of AML, KYC, CDD/EDD regulations and global regulatory expectations. Experience with additional CLM, workflow, and screening tools (e.g., Pega, Appian, FircoSoft, Actimize). Preferred Understanding of enterprise client data models, digital workflow, case management, automation (RPA/AI), and document management solutions Preferred Demonstrated ability to lead multi year programmes with sizeable budgets, complex business processes, and cross functional teams. Exceptional stakeholder management and influencing skills, including experience working with senior executives and regulators.
We are working with our long established client to source a Maintenance Supervisor at their Inverness site reporting directly to the Mechanical Maintenance Manager. Key responsibilities within this role include: Provide EHS Leadership for Direct Reports: Ensure maintenance employees apply safe working practices Develop Safe Systems of Work for Maintenance Tasks Ensure assets are maintained in a safe condition Ensure environmental equipment is properly maintained Conduct regular safety meetings with Direct Reports Maximise capacity of assets through best maintenance practices: Thorough Planning of all work within area Develop and manage people resource plan Work with Planner to develop and schedule all work at least 2 weeks in advance,with major shut works 6 months in advance Pro-active maintenance, including predictive and conditioned based tools Develop and maintain Preventive Maintenance Schedule Measurement of performance with feedback to team/individuals Development of basic care of machinery for operators Root cause failure analysis Optimise life cycle cost of equipment Control use of contract labour Assess spare parts requirements Develop individual and team performance and involvement, including development plans Ensure maintenance logs are used consistently and effectively Encourage cross-functional team building and communications Risk management and contingency planning Technical troubleshooting Development and/or implementation of MIP initiatives Communicate KPIs and business results to Direct Reports Manage maintenance contractor spending for the business area within budget Skills, Knowledge & Attitudes / Behaviours The post holder requires to: Demonstrate safety awareness and working knowledge of policy, standards and beliefs;ensuring same is present with your colleagues Maintain a high standard of housekeeping within the confines of the working area promoting a safe working environment for West Fraser employees and external customers to the site Be aware of environmental/H&S issues affecting West Fraser, and the systems in place to deal with these issues If you are interested and would like to find out more please contact Lyndsey at Global Highland
Apr 07, 2026
Full time
We are working with our long established client to source a Maintenance Supervisor at their Inverness site reporting directly to the Mechanical Maintenance Manager. Key responsibilities within this role include: Provide EHS Leadership for Direct Reports: Ensure maintenance employees apply safe working practices Develop Safe Systems of Work for Maintenance Tasks Ensure assets are maintained in a safe condition Ensure environmental equipment is properly maintained Conduct regular safety meetings with Direct Reports Maximise capacity of assets through best maintenance practices: Thorough Planning of all work within area Develop and manage people resource plan Work with Planner to develop and schedule all work at least 2 weeks in advance,with major shut works 6 months in advance Pro-active maintenance, including predictive and conditioned based tools Develop and maintain Preventive Maintenance Schedule Measurement of performance with feedback to team/individuals Development of basic care of machinery for operators Root cause failure analysis Optimise life cycle cost of equipment Control use of contract labour Assess spare parts requirements Develop individual and team performance and involvement, including development plans Ensure maintenance logs are used consistently and effectively Encourage cross-functional team building and communications Risk management and contingency planning Technical troubleshooting Development and/or implementation of MIP initiatives Communicate KPIs and business results to Direct Reports Manage maintenance contractor spending for the business area within budget Skills, Knowledge & Attitudes / Behaviours The post holder requires to: Demonstrate safety awareness and working knowledge of policy, standards and beliefs;ensuring same is present with your colleagues Maintain a high standard of housekeeping within the confines of the working area promoting a safe working environment for West Fraser employees and external customers to the site Be aware of environmental/H&S issues affecting West Fraser, and the systems in place to deal with these issues If you are interested and would like to find out more please contact Lyndsey at Global Highland
HSE Advisor (Health & Safety) Location: Huntingdon Office - Hybrid role (Home/Office/On the road - site visits) Salary: £47,700 DOE, inc Company Car Allowance and excellent package. Employment: Permanent full time. We are working with a highly reputable and well known facilities management contractor who provide all round building maintenance to services to clients throughout the UK. Due to continued expansion we are currently looking to recruit a HSE Advisor. This role is a fantastic opportunity to join a thriving business and make your mark on this role and really make it your own. Duties and Responsibilities Assist in the management and delivery of an effective Corporate Health and Safety service to ensure the business meets its statutory responsibilities and provides safe working environments for employees, clients and those affected by our undertaking whilst operating in compliance with company policy and procedure. Liaise with Project Managers to identify and facilitate the management of health and safety on projects. Assist in the development and delivery of a comprehensive range of training programmes in relation to health and safety management and ensure that operational management and all employees are appropriately trained and made aware of their responsibilities in relation to health and safety matters. Co-ordinate the maintenance of documented health and safety procedures, including relevant hazard and risk assessments, for all activities. Undertake accident investigations and prepare accurate and professional reviews, including appropriate recommendations where necessary. Recognise changes to legislation, guidance and other relevant developments and develop strategies for their implementation where necessary. Evaluate issues and formulate practical solutions. Attend training courses as and where necessary and to ensure personal and team job skills keep pace with technical and business developments. Undertake surveys, on site audits, training and consultancy for third party clients. All major accident investigations commenced within 1 working day of request. Site visits, minimum of 1 per site every 3 weeks. Urgent site visit within 24hrs. Accident investigation and initial report made available within 2 working days of commencement of investigation. Procedures in response to legislation/good practice, draft developed within 6 weeks of request. Undertaking programme of inspections, inspection report completed and issued to senior manager within 24 hours of site visit. Specific training for departments tailored to stakeholders needs. Attendance at quarterly Health & Safety team meeting. The Successful Applicant To be considered for our QHSE Advisor role; you will have experience in commercial building maintenance HSE works. You will hold a minimum NEBOSH and be CMIOSH qualified. However, we would consider candidates with TechIOSH and GradIOSH with a view to progress them to chartered membership once employed. You will be ambitious and a strong team player able to communicate well across all levels and support internal teams on all matters. This is a regional role and therefore demands a degree of flexibility and travel requirements. Travel will be required on a frequent basis throughout the region assigned. Whats On Offer? Salary to £47,700 DOE inc car allowance. Hybrid role - St Helens Office - Hybrid role Home/Office/On the road - site visits. Monday - Friday. 33 days annual leave. Pension contribution. Private healthcare. Overtime available. Genuine career progression in a highly reputable business.
Apr 07, 2026
Full time
HSE Advisor (Health & Safety) Location: Huntingdon Office - Hybrid role (Home/Office/On the road - site visits) Salary: £47,700 DOE, inc Company Car Allowance and excellent package. Employment: Permanent full time. We are working with a highly reputable and well known facilities management contractor who provide all round building maintenance to services to clients throughout the UK. Due to continued expansion we are currently looking to recruit a HSE Advisor. This role is a fantastic opportunity to join a thriving business and make your mark on this role and really make it your own. Duties and Responsibilities Assist in the management and delivery of an effective Corporate Health and Safety service to ensure the business meets its statutory responsibilities and provides safe working environments for employees, clients and those affected by our undertaking whilst operating in compliance with company policy and procedure. Liaise with Project Managers to identify and facilitate the management of health and safety on projects. Assist in the development and delivery of a comprehensive range of training programmes in relation to health and safety management and ensure that operational management and all employees are appropriately trained and made aware of their responsibilities in relation to health and safety matters. Co-ordinate the maintenance of documented health and safety procedures, including relevant hazard and risk assessments, for all activities. Undertake accident investigations and prepare accurate and professional reviews, including appropriate recommendations where necessary. Recognise changes to legislation, guidance and other relevant developments and develop strategies for their implementation where necessary. Evaluate issues and formulate practical solutions. Attend training courses as and where necessary and to ensure personal and team job skills keep pace with technical and business developments. Undertake surveys, on site audits, training and consultancy for third party clients. All major accident investigations commenced within 1 working day of request. Site visits, minimum of 1 per site every 3 weeks. Urgent site visit within 24hrs. Accident investigation and initial report made available within 2 working days of commencement of investigation. Procedures in response to legislation/good practice, draft developed within 6 weeks of request. Undertaking programme of inspections, inspection report completed and issued to senior manager within 24 hours of site visit. Specific training for departments tailored to stakeholders needs. Attendance at quarterly Health & Safety team meeting. The Successful Applicant To be considered for our QHSE Advisor role; you will have experience in commercial building maintenance HSE works. You will hold a minimum NEBOSH and be CMIOSH qualified. However, we would consider candidates with TechIOSH and GradIOSH with a view to progress them to chartered membership once employed. You will be ambitious and a strong team player able to communicate well across all levels and support internal teams on all matters. This is a regional role and therefore demands a degree of flexibility and travel requirements. Travel will be required on a frequent basis throughout the region assigned. Whats On Offer? Salary to £47,700 DOE inc car allowance. Hybrid role - St Helens Office - Hybrid role Home/Office/On the road - site visits. Monday - Friday. 33 days annual leave. Pension contribution. Private healthcare. Overtime available. Genuine career progression in a highly reputable business.
Technical Manager role with a growing manufacturing company. Senior management role based in Manchester. Client Details Our client is a growing, well established manufacturing company servicing the automotive sector and other bespoke markets. Description Responsible for defining and executing an injection moulding strategy designed at improving overall injection moulding effectiveness including Safety, Quality, Cost, Performance and People. The Technical Manager will be responsible for developing standards and controls in all aspects of plastic injection moulding including machinery & equipment, technology, tooling, materials and people / capability. Ensuring adherence and compliance to safety standards at all times Setting and mobilising a clear strategy for control and improvement of the injection moulding process including process optimisation, user access control, SPC and parts discrimination Working with the process development and setting teams to define 'best practice' and improve all aspects of injection moulding Working with NPD, tool and product design, marketing and other business functions to develop process technology and specify capital equipment requirements relating to the introduction of new products and new manufacturing methods Responsible for the development, implementation and sustainment of manufacturing (injection moulding) best practice Working with the engineering function, production function and other internal stakeholders to define specifications for production machines and ancillary equipment Preparation of Capex justifications for moulding machines, ancillary equipment and other moulding technologies Developing reporting tools to measure Injection Moulding performance and highlight improvement opportunities Exploring new materials opportunities with particular focus on development of sustainable materials and products Working with the site team to define and work on continuous improvement projects Providing direction for process development and setter teams on projects and on daily tasks Coaching and developing staff to ensure a high performing manufacturing team focused on delivering customer value Providing technical expertise to the team, transferring skills and knowledge to the Process Development team, Setter Team and wider Site team Ensuring a commitment to timely completion of staff appraisals, defining development plans and planning training requirements Analysing data and prepare reporting on Injection Moulding performance on a daily / weekly / monthly / as required basis Work as part of the EMEA and Global quality teams to share experiences and best-practice Improving site technical competency through the development of team members Working with the wider EMEA and Global Operations teams to benchmark performance and define 'best practice Profile Proven experience as a Technical Manager in an industrial manufacturing environment. A background in plastics, injection moulding, polymers, composites, extrusion or other similar materials or engineering sectors would be advantageous. This is a leadership role so we are interested in Technical Manager from any industrial manufacturing background as well. Strong engineering, industrial or process background A Technical related qualification Engineering Degree (or equivalent qualification), or qualified by experience Excellent IT skills, particularly Microsoft Excel and Word High level of numeracy and analytical skills Full driving licence IOSH: Managing Safely (Preferred) Job Offer 60,000 to 70,000 plus bonus and benefits
Apr 07, 2026
Full time
Technical Manager role with a growing manufacturing company. Senior management role based in Manchester. Client Details Our client is a growing, well established manufacturing company servicing the automotive sector and other bespoke markets. Description Responsible for defining and executing an injection moulding strategy designed at improving overall injection moulding effectiveness including Safety, Quality, Cost, Performance and People. The Technical Manager will be responsible for developing standards and controls in all aspects of plastic injection moulding including machinery & equipment, technology, tooling, materials and people / capability. Ensuring adherence and compliance to safety standards at all times Setting and mobilising a clear strategy for control and improvement of the injection moulding process including process optimisation, user access control, SPC and parts discrimination Working with the process development and setting teams to define 'best practice' and improve all aspects of injection moulding Working with NPD, tool and product design, marketing and other business functions to develop process technology and specify capital equipment requirements relating to the introduction of new products and new manufacturing methods Responsible for the development, implementation and sustainment of manufacturing (injection moulding) best practice Working with the engineering function, production function and other internal stakeholders to define specifications for production machines and ancillary equipment Preparation of Capex justifications for moulding machines, ancillary equipment and other moulding technologies Developing reporting tools to measure Injection Moulding performance and highlight improvement opportunities Exploring new materials opportunities with particular focus on development of sustainable materials and products Working with the site team to define and work on continuous improvement projects Providing direction for process development and setter teams on projects and on daily tasks Coaching and developing staff to ensure a high performing manufacturing team focused on delivering customer value Providing technical expertise to the team, transferring skills and knowledge to the Process Development team, Setter Team and wider Site team Ensuring a commitment to timely completion of staff appraisals, defining development plans and planning training requirements Analysing data and prepare reporting on Injection Moulding performance on a daily / weekly / monthly / as required basis Work as part of the EMEA and Global quality teams to share experiences and best-practice Improving site technical competency through the development of team members Working with the wider EMEA and Global Operations teams to benchmark performance and define 'best practice Profile Proven experience as a Technical Manager in an industrial manufacturing environment. A background in plastics, injection moulding, polymers, composites, extrusion or other similar materials or engineering sectors would be advantageous. This is a leadership role so we are interested in Technical Manager from any industrial manufacturing background as well. Strong engineering, industrial or process background A Technical related qualification Engineering Degree (or equivalent qualification), or qualified by experience Excellent IT skills, particularly Microsoft Excel and Word High level of numeracy and analytical skills Full driving licence IOSH: Managing Safely (Preferred) Job Offer 60,000 to 70,000 plus bonus and benefits
Job Advert: People Partner Location: Remote, occasional travel to sites (Expenses covered) Contract Type: Fixed Term Contract Duration: 6 months (potential extension) Working Pattern: Full Time Are you a passionate HR professional looking to make a tangible impact in a dynamic environment? Our client is seeking a People Partner to join their team, providing essential support to drive transformation and foster an inclusive culture within the organisation. Key Purpose: As a People Partner, you will work closely with the Senior People Partner and People Director to enhance the effectiveness of the business unit. Your mission will be to promote best practises in people management and support the implementation of commercial strategies that align with organisational goals. Key Accountabilities: Coach, mentor, and guide people managers on engagement and performance. Collaborate with senior leadership and centres of Expertise to shape HR strategy. utilise metrics to improve efficiency and help the business understand people costs and performance. Drive ongoing organisation design to align capabilities with business unit strategies. Work with People Services to optimise HR processes and deliver innovative solutions. Execute complex change and transformation projects, including contract improvements. Provide thought leadership on people elements of bids and strategic initiatives. Champion talent management projects, including workforce design and skills profiling. Essential Skills & Qualifications: Chartered member status of CIPD is essential; CIPD Level 7 in HRM or equivalent is desirable. Significant experience in unionised businesses and advising on TUPE transfers. Proven ability to thrive in a matrix environment and manage complex stakeholder relationships. Strong analytical skills for problem analysis and solution design. Exceptional communication and interpersonal skills, with the ability to influence at all levels. Experience in project delivery, change management, organisation design, and culture improvement. Creative problem solver with a track record of finding effective solutions to complex challenges. A collaborative and inclusive approach, aligned with our values of respect and compassion. Who You Are: You are resilient, adaptable, and thrive in a fast-paced environment. You understand the intricacies of organisational dynamics and are passionate about enabling others to succeed. You have a strong sense of accountability and are willing to roll up your sleeves to contribute to team success. Additional Information: This role is flexible in location but may require travel to various sites including Solihull, Hook, and London. You will be part of a supportive team focused on delivering outstanding results. If you are ready to take the next step in your HR career and make a significant impact, we want to hear from you! Apply now to join an organisation committed to fostering a culture of excellence and inclusivity. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Apr 07, 2026
Contractor
Job Advert: People Partner Location: Remote, occasional travel to sites (Expenses covered) Contract Type: Fixed Term Contract Duration: 6 months (potential extension) Working Pattern: Full Time Are you a passionate HR professional looking to make a tangible impact in a dynamic environment? Our client is seeking a People Partner to join their team, providing essential support to drive transformation and foster an inclusive culture within the organisation. Key Purpose: As a People Partner, you will work closely with the Senior People Partner and People Director to enhance the effectiveness of the business unit. Your mission will be to promote best practises in people management and support the implementation of commercial strategies that align with organisational goals. Key Accountabilities: Coach, mentor, and guide people managers on engagement and performance. Collaborate with senior leadership and centres of Expertise to shape HR strategy. utilise metrics to improve efficiency and help the business understand people costs and performance. Drive ongoing organisation design to align capabilities with business unit strategies. Work with People Services to optimise HR processes and deliver innovative solutions. Execute complex change and transformation projects, including contract improvements. Provide thought leadership on people elements of bids and strategic initiatives. Champion talent management projects, including workforce design and skills profiling. Essential Skills & Qualifications: Chartered member status of CIPD is essential; CIPD Level 7 in HRM or equivalent is desirable. Significant experience in unionised businesses and advising on TUPE transfers. Proven ability to thrive in a matrix environment and manage complex stakeholder relationships. Strong analytical skills for problem analysis and solution design. Exceptional communication and interpersonal skills, with the ability to influence at all levels. Experience in project delivery, change management, organisation design, and culture improvement. Creative problem solver with a track record of finding effective solutions to complex challenges. A collaborative and inclusive approach, aligned with our values of respect and compassion. Who You Are: You are resilient, adaptable, and thrive in a fast-paced environment. You understand the intricacies of organisational dynamics and are passionate about enabling others to succeed. You have a strong sense of accountability and are willing to roll up your sleeves to contribute to team success. Additional Information: This role is flexible in location but may require travel to various sites including Solihull, Hook, and London. You will be part of a supportive team focused on delivering outstanding results. If you are ready to take the next step in your HR career and make a significant impact, we want to hear from you! Apply now to join an organisation committed to fostering a culture of excellence and inclusivity. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Hospital Director Located in North London the hospital offers acute and secure services for adult females. Two medium secure wards, one low secure and one acute ward. Offering specialist mental health care to people who are unwell and are considered to be unable to look after themselves in the community. Offering specialist assessment, treatment and care to patients with severe mental illness, complex needs and people who require an environment with security and safety. You will be part of a compassionate team who are committed to our patients wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. You will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of patients. Responsibilities Accountability for the hospital and its commercial performance. Leads and manages the Hospital Senior Management team (SMT) across all aspects of day to day business deliverables including monitoring performance in relation to quality performance indicators (QPIs) and performance manage sites where improvement is required. Alongside Managing Director, maintain oversight and lead on the management of clinical risk at. Accountable to ensure the service performs to agreed targets for business planning, financial performance (meeting both planned revenue and EBITDA) and quality and care standards. To proactively use management information to effectively identify areas of underperformance and to put action plans in place to deliver improvements to the required standard using performance management interventions where appropriate. Take an active role in the budget setting process with the finance manager. What you'll bring to the role Extensive experience working at a senior level; preferably within a similar setting. Seasoned leader, with operational and financial planning experience. Experience of commercial accountability for cost control and financial performance. Experience of making informed decisions sometimes in difficult circumstances. Experience of leading a diverse team. Extensive managerial & leadership experience with a thorough understanding of developing services for healthcare. Strong record of accomplishment of innovation and making changes to the operation to further improve the work environment and site performance. Company Benefits Free on-site parking Supplemented meals 25 days annual leave plus bank holidays Birthday Holiday - Your Birthday as an extra days annual leave Enhanced maternity pay Contributory pension scheme Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme) Access to development opportunities Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel Leadership & management development Long service award Refer a friend bonuses
Apr 07, 2026
Full time
Hospital Director Located in North London the hospital offers acute and secure services for adult females. Two medium secure wards, one low secure and one acute ward. Offering specialist mental health care to people who are unwell and are considered to be unable to look after themselves in the community. Offering specialist assessment, treatment and care to patients with severe mental illness, complex needs and people who require an environment with security and safety. You will be part of a compassionate team who are committed to our patients wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. You will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of patients. Responsibilities Accountability for the hospital and its commercial performance. Leads and manages the Hospital Senior Management team (SMT) across all aspects of day to day business deliverables including monitoring performance in relation to quality performance indicators (QPIs) and performance manage sites where improvement is required. Alongside Managing Director, maintain oversight and lead on the management of clinical risk at. Accountable to ensure the service performs to agreed targets for business planning, financial performance (meeting both planned revenue and EBITDA) and quality and care standards. To proactively use management information to effectively identify areas of underperformance and to put action plans in place to deliver improvements to the required standard using performance management interventions where appropriate. Take an active role in the budget setting process with the finance manager. What you'll bring to the role Extensive experience working at a senior level; preferably within a similar setting. Seasoned leader, with operational and financial planning experience. Experience of commercial accountability for cost control and financial performance. Experience of making informed decisions sometimes in difficult circumstances. Experience of leading a diverse team. Extensive managerial & leadership experience with a thorough understanding of developing services for healthcare. Strong record of accomplishment of innovation and making changes to the operation to further improve the work environment and site performance. Company Benefits Free on-site parking Supplemented meals 25 days annual leave plus bank holidays Birthday Holiday - Your Birthday as an extra days annual leave Enhanced maternity pay Contributory pension scheme Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme) Access to development opportunities Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel Leadership & management development Long service award Refer a friend bonuses
You're not just someone who writes requirements. You're the person who asks where the data actually comes from. You want to know which fields matter and which ones are legacy noise. If that sounds like you, this Business Analyst role puts your skills at the centre of a major transformation. As the Business Analyst, you'll join a fast-growing data and analytics business working closely with major organisations to reduce revenue leakage. Their platform uses data-driven insights optimise revenue without negatively impacting customer experience. Following recent investment, the company is entering a significant growth phase, with plans to expand into new markets. We have hired a number of BAs and PMs for this emerging player with an established client base - you'll be joining a group of tight-knit, down to earth project professionals You'll join a new customer project at the point where structure is still forming, so we need your Business Analyst skills to directly influence how the new environment is shaped. Working on a major platform replacement and a new CRM implementation, the transformation team is currently small but expected to scale significantly over the next few years. You will: Map legacy billing and CRM data flows. Support data definitions and migration planning. Work closely with a Project Manager and Data Analyst in a focused migration pod. Uncover how customer data truly flows by mapping legacy systems. Identify what must migrate, what can be cleansed, and what should be retired. We would like to tap into your experience with CRM implementations, billing systems or platform replacements, in an ideal world. If not, as long as you have data migration experience we would still like to talk with you. For this Business Analyst role we can offer a salary up to £50k + bonus, pension and benefits. You'll be in the office 3 days a week and we can accommodate an immediate start! This is not a documentation-only BA role. It requires curiosity around systems and a practical understanding of how data behaves across platforms. Please apply for this Business Analyst role by finding me me at Neilesh Sood on LinkedIn or drop your CV over here. Business Analyst - Data Migration, new CRM - to £50k Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 07, 2026
Full time
You're not just someone who writes requirements. You're the person who asks where the data actually comes from. You want to know which fields matter and which ones are legacy noise. If that sounds like you, this Business Analyst role puts your skills at the centre of a major transformation. As the Business Analyst, you'll join a fast-growing data and analytics business working closely with major organisations to reduce revenue leakage. Their platform uses data-driven insights optimise revenue without negatively impacting customer experience. Following recent investment, the company is entering a significant growth phase, with plans to expand into new markets. We have hired a number of BAs and PMs for this emerging player with an established client base - you'll be joining a group of tight-knit, down to earth project professionals You'll join a new customer project at the point where structure is still forming, so we need your Business Analyst skills to directly influence how the new environment is shaped. Working on a major platform replacement and a new CRM implementation, the transformation team is currently small but expected to scale significantly over the next few years. You will: Map legacy billing and CRM data flows. Support data definitions and migration planning. Work closely with a Project Manager and Data Analyst in a focused migration pod. Uncover how customer data truly flows by mapping legacy systems. Identify what must migrate, what can be cleansed, and what should be retired. We would like to tap into your experience with CRM implementations, billing systems or platform replacements, in an ideal world. If not, as long as you have data migration experience we would still like to talk with you. For this Business Analyst role we can offer a salary up to £50k + bonus, pension and benefits. You'll be in the office 3 days a week and we can accommodate an immediate start! This is not a documentation-only BA role. It requires curiosity around systems and a practical understanding of how data behaves across platforms. Please apply for this Business Analyst role by finding me me at Neilesh Sood on LinkedIn or drop your CV over here. Business Analyst - Data Migration, new CRM - to £50k Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Associate / Principal Electrical Engineer. - (2147) Location Oxford - Oxford, OX2 6AT GB (Primary) Travel Job Type Full Time Category Electrical Engineering Job Description About us Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You'll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, an electric vehicle salary sacrifice scheme, stock options, and 25 days of annual leave (increasing with service), alongside flexible and hybrid working. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. About the role We have a brand-new opportunity for an Associate / Principal Electrical Engineer to join our Operational Assets team based in our Oxford office. Are you passionate about existing buildings? Do you thrive when challenged to design unique and pragmatic solutions to operational and performance issues? Are you interested in using real-time data to better understand buildings and drive towards a net zero future? It's an exciting time to join our newly formed Operational Assets team, merging the skillsets of property consultants, design engineers and data-led building performance engineers to provide a rounded and reliable service to our clients, creating value through building lifecycles. We embed ourselves within a client team and their assets, setting the roadmap to a more sustainable future, and joining them on the journey from concept to implementation and operation. More and more, asset owners require a holistic suite of services to identify improvements, design the solutions while minimising disruption, manage the implementation and monitor the impact. Hoare Lea have all the tools to provide this service - and more - to our clients, and now we are looking to grow our Operational Assets team to meet market demand. We have a proven track record working within the Residential, Commercial and Healthcare sectors. Working alongside a range of specialists, you will be joining a collaborative, knowledgeable, highly engaged team who love what they do. In this key and varied role, you can expect to: Secure new projects and service both existing and new clients while assisting the regional lead in effectively planning the specialist delivery of the Operational Assets group. Particular focus on work delivery, organisational support and team growth is required to support local and regional clients. Demonstrate strong leadership capabilities providing supervision and guidance to team members and other staff. Work cooperatively with other teams to deliver a wide variety of Projects with Team Leaders meeting regularly to discuss workload and other management issues. Help, recruit, train and develop team members and their careers to ensure ongoing succession and growth of the Practice. Undertake own design, specification and site monitoring etc. Monitor commissioning and conduct post-occupancy engineering services activities. Write technical reports i.e: feasibility, issue investigation, condition surveys etc. Liaise with clients (commercial and project management awareness). What You'll Be Doing You will be working on a varied portfolio of frameworks and projects which are predominantly UK-based but with some overseas opportunities. You will take the lead and deliver on small projects up to the value of a few £million and provide technical support to end users, Landlords, management agents, project managers and the like. The 3 key areas that we work across in Operational Assets include providing the following services for our clients. Decarbonisation, performance improvements and energy reduction - focus on projects that reduce energy consumption of existing buildings, improve performance for the occupants and achieve client decarbonisation / net zero targets. Applying a pragmatic approach and use of emerging technologies, from strategic roadmaps to implementation. Design - Specialising in challenging existing buildings across all RIBA stages. This involves creative and innovative design solutions to enhance and transform existing buildings, ensuring the building services meet current needs and standards. You will be involved in conceptualising and implementing design strategies, working closely with clients and project teams to deliver high-quality and sustainable designs. Property consultancy - providing a suite of consultancy services to the property market to assist the property management, operation and transaction processes. Services include: Technical due diligence reports - vendors and pre-acquisition Planned preventative maintenance reports Licence to Alter Maintenance inspections of buildings, Validations management Asset registers, Troubleshooting, Energy optimisation surveys, EPCs. Projects span across all sectors including Commercial Offices, Retail, Residential, Education, Healthcare, MoJ, Defence, Heritage, Industrial and Technology. About you To be successful in this role you'll need: Qualified design engineer (chartered status or working towards). Experience working on projects in existing buildings (refurbishment and fit-out). Excellent written and spoken English skills. Strong knowledge of data and metering. Experience with performance specification and detailed design work, contract administration and site duties. Experience in Building Services collectively (all-rounder). Willingness and Strong technical knowledge in primary engineering discipline and good understanding of the secondary engineering discipline. Comfortable with UK and applicable EU regulations, design guides, etc. Excellent organisational and planning skills to effectively work to timescales and deadlines. Able to develop effective relationships with well-developed interpersonal and influencing skills. Proven track record in work winning and building successful teams. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact . If shortlisted, one of our recruitment team will be in touch to arrange a introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list.
Apr 07, 2026
Full time
Associate / Principal Electrical Engineer. - (2147) Location Oxford - Oxford, OX2 6AT GB (Primary) Travel Job Type Full Time Category Electrical Engineering Job Description About us Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You'll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, an electric vehicle salary sacrifice scheme, stock options, and 25 days of annual leave (increasing with service), alongside flexible and hybrid working. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. About the role We have a brand-new opportunity for an Associate / Principal Electrical Engineer to join our Operational Assets team based in our Oxford office. Are you passionate about existing buildings? Do you thrive when challenged to design unique and pragmatic solutions to operational and performance issues? Are you interested in using real-time data to better understand buildings and drive towards a net zero future? It's an exciting time to join our newly formed Operational Assets team, merging the skillsets of property consultants, design engineers and data-led building performance engineers to provide a rounded and reliable service to our clients, creating value through building lifecycles. We embed ourselves within a client team and their assets, setting the roadmap to a more sustainable future, and joining them on the journey from concept to implementation and operation. More and more, asset owners require a holistic suite of services to identify improvements, design the solutions while minimising disruption, manage the implementation and monitor the impact. Hoare Lea have all the tools to provide this service - and more - to our clients, and now we are looking to grow our Operational Assets team to meet market demand. We have a proven track record working within the Residential, Commercial and Healthcare sectors. Working alongside a range of specialists, you will be joining a collaborative, knowledgeable, highly engaged team who love what they do. In this key and varied role, you can expect to: Secure new projects and service both existing and new clients while assisting the regional lead in effectively planning the specialist delivery of the Operational Assets group. Particular focus on work delivery, organisational support and team growth is required to support local and regional clients. Demonstrate strong leadership capabilities providing supervision and guidance to team members and other staff. Work cooperatively with other teams to deliver a wide variety of Projects with Team Leaders meeting regularly to discuss workload and other management issues. Help, recruit, train and develop team members and their careers to ensure ongoing succession and growth of the Practice. Undertake own design, specification and site monitoring etc. Monitor commissioning and conduct post-occupancy engineering services activities. Write technical reports i.e: feasibility, issue investigation, condition surveys etc. Liaise with clients (commercial and project management awareness). What You'll Be Doing You will be working on a varied portfolio of frameworks and projects which are predominantly UK-based but with some overseas opportunities. You will take the lead and deliver on small projects up to the value of a few £million and provide technical support to end users, Landlords, management agents, project managers and the like. The 3 key areas that we work across in Operational Assets include providing the following services for our clients. Decarbonisation, performance improvements and energy reduction - focus on projects that reduce energy consumption of existing buildings, improve performance for the occupants and achieve client decarbonisation / net zero targets. Applying a pragmatic approach and use of emerging technologies, from strategic roadmaps to implementation. Design - Specialising in challenging existing buildings across all RIBA stages. This involves creative and innovative design solutions to enhance and transform existing buildings, ensuring the building services meet current needs and standards. You will be involved in conceptualising and implementing design strategies, working closely with clients and project teams to deliver high-quality and sustainable designs. Property consultancy - providing a suite of consultancy services to the property market to assist the property management, operation and transaction processes. Services include: Technical due diligence reports - vendors and pre-acquisition Planned preventative maintenance reports Licence to Alter Maintenance inspections of buildings, Validations management Asset registers, Troubleshooting, Energy optimisation surveys, EPCs. Projects span across all sectors including Commercial Offices, Retail, Residential, Education, Healthcare, MoJ, Defence, Heritage, Industrial and Technology. About you To be successful in this role you'll need: Qualified design engineer (chartered status or working towards). Experience working on projects in existing buildings (refurbishment and fit-out). Excellent written and spoken English skills. Strong knowledge of data and metering. Experience with performance specification and detailed design work, contract administration and site duties. Experience in Building Services collectively (all-rounder). Willingness and Strong technical knowledge in primary engineering discipline and good understanding of the secondary engineering discipline. Comfortable with UK and applicable EU regulations, design guides, etc. Excellent organisational and planning skills to effectively work to timescales and deadlines. Able to develop effective relationships with well-developed interpersonal and influencing skills. Proven track record in work winning and building successful teams. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact . If shortlisted, one of our recruitment team will be in touch to arrange a introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list.
Job Purpose To support the delivery of an effective Health & Safety service, ensuring the business meets its statutory responsibilities and provides safe working environments for employees, clients and those affected by its operations, while complying with company policies and procedures. The Role Reporting to the Regional Health & Safety Manager, you will provide proactive Environmental, Health & Safety (EHS) support across construction and engineering projects. The role involves advising operational teams, conducting site audits and ensuring compliance with health and safety legislation. This is a regional role requiring regular travel across project sites. Key Responsibilities Provide professional health & safety advice to senior managers, project managers and site teams Ensure compliance with the Health and Safety at Work Act , Management of Health & Safety at Work Regulations and CDM Regulations Conduct site inspections and audits and support the management of EHS performance across projects Investigate accidents and incidents and produce reports with recommendations Support the development and implementation of health & safety policies, procedures and risk assessments Assist in the delivery of health & safety training across operational teams Promote a positive health and safety culture and drive continuous improvement Monitor legislative changes and ensure compliance across operations Requirements Proven experience managing health and safety within a construction or engineering environment Strong working knowledge of UK health and safety legislation and CDM regulations Ability to build relationships and influence teams at all levels NEBOSH Diploma preferred CMIOSH desirable, although TechIOSH or GradIOSH candidates working towards chartered status will be considered Additional fire safety, environmental, auditing or training qualifications would be advantageous Additional Information Regional role requiring regular travel to project sites Candidates must be comfortable carrying out site inspections, including working at height or in confined spaces when required Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business.
Apr 07, 2026
Full time
Job Purpose To support the delivery of an effective Health & Safety service, ensuring the business meets its statutory responsibilities and provides safe working environments for employees, clients and those affected by its operations, while complying with company policies and procedures. The Role Reporting to the Regional Health & Safety Manager, you will provide proactive Environmental, Health & Safety (EHS) support across construction and engineering projects. The role involves advising operational teams, conducting site audits and ensuring compliance with health and safety legislation. This is a regional role requiring regular travel across project sites. Key Responsibilities Provide professional health & safety advice to senior managers, project managers and site teams Ensure compliance with the Health and Safety at Work Act , Management of Health & Safety at Work Regulations and CDM Regulations Conduct site inspections and audits and support the management of EHS performance across projects Investigate accidents and incidents and produce reports with recommendations Support the development and implementation of health & safety policies, procedures and risk assessments Assist in the delivery of health & safety training across operational teams Promote a positive health and safety culture and drive continuous improvement Monitor legislative changes and ensure compliance across operations Requirements Proven experience managing health and safety within a construction or engineering environment Strong working knowledge of UK health and safety legislation and CDM regulations Ability to build relationships and influence teams at all levels NEBOSH Diploma preferred CMIOSH desirable, although TechIOSH or GradIOSH candidates working towards chartered status will be considered Additional fire safety, environmental, auditing or training qualifications would be advantageous Additional Information Regional role requiring regular travel to project sites Candidates must be comfortable carrying out site inspections, including working at height or in confined spaces when required Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business.
About Giftify Giftify is a global leader in customizable gift card solutions, partnering with over 400 shopping centers worldwide to improve client engagement, loyalty, and sales. Our mission is to provide seamless integration with payment systems and create outstanding customer experiences. Role Overview As a Customer Success Manager (CSM) - UK, you will be the primary point of contact for our clients in the region, ensuring they maximize the value of Giftify's solutions. You will build strong relationships, drive client satisfaction, and identify opportunities for account growth. Reporting to the Head of Client Success, you will play a key role in ensuring long-term client success and retention. Key Responsibilities Client Relationship Management: Act as the main point of contact for clients in UK, ensuring high satisfaction and strong engagement. Customer Adoption & Value Realization: Work proactively to ensure that clients fully understand and gain value from our product. Focus on onboarding, training, and ongoing support to boost product adoption and satisfaction Revenue Growth & Sales Focus: Managing the financial aspects of the client relationship: boosting cards sales and identify upsell opportunities for Giftify's products and services. Client Advocacy: Capture client feedback and collaborate with product, legal, finance, and implementation teams to enhance the customer experience. Performance Monitoring: Regularly review client performance, provide insights, and suggest improvements. Process Optimization: Support the development of best practices and contribute to process improvements in customer success. Regular Communication: Organize client meetings, performance reviews, and on-site visits to strengthen relationships. Collaboration: Work closely with Business Development to identify expansion opportunities and support renewal discussions. Travel: Meet clients in person and represent Giftify at industry events in UK and Europe. Qualifications At least 3 years of experience in account management, customer success, or a similar role, ideally in Tech, Payments, or a similar sector. Strong ability to understand client needs, solve problems, and drive long-term value. Excellent time management and ability to handle multiple accounts. Strong communication English (professional level), and preferably another European language. Proficiency with CRM tools (e.g., HubSpot) and data-driven client insights. Ability to negotiate and handle complex client interactions diplomatically. Experience working with cross-functional teams to support customer success. Willingness to travel within UK and across Europe as needed. Why Join Us? Work in a dynamic and international environment with over 25 nationalities. Play a key role in shaping the customer success function in a growing fintech company. Enjoy competitive salary and benefits, plus opportunities for career growth. Be part of a team that values strong client relationships and long-term success. If you're passionate about customer success and thrive in a fast-paced, client-facing role, we'd love to hear from you!
Apr 07, 2026
Full time
About Giftify Giftify is a global leader in customizable gift card solutions, partnering with over 400 shopping centers worldwide to improve client engagement, loyalty, and sales. Our mission is to provide seamless integration with payment systems and create outstanding customer experiences. Role Overview As a Customer Success Manager (CSM) - UK, you will be the primary point of contact for our clients in the region, ensuring they maximize the value of Giftify's solutions. You will build strong relationships, drive client satisfaction, and identify opportunities for account growth. Reporting to the Head of Client Success, you will play a key role in ensuring long-term client success and retention. Key Responsibilities Client Relationship Management: Act as the main point of contact for clients in UK, ensuring high satisfaction and strong engagement. Customer Adoption & Value Realization: Work proactively to ensure that clients fully understand and gain value from our product. Focus on onboarding, training, and ongoing support to boost product adoption and satisfaction Revenue Growth & Sales Focus: Managing the financial aspects of the client relationship: boosting cards sales and identify upsell opportunities for Giftify's products and services. Client Advocacy: Capture client feedback and collaborate with product, legal, finance, and implementation teams to enhance the customer experience. Performance Monitoring: Regularly review client performance, provide insights, and suggest improvements. Process Optimization: Support the development of best practices and contribute to process improvements in customer success. Regular Communication: Organize client meetings, performance reviews, and on-site visits to strengthen relationships. Collaboration: Work closely with Business Development to identify expansion opportunities and support renewal discussions. Travel: Meet clients in person and represent Giftify at industry events in UK and Europe. Qualifications At least 3 years of experience in account management, customer success, or a similar role, ideally in Tech, Payments, or a similar sector. Strong ability to understand client needs, solve problems, and drive long-term value. Excellent time management and ability to handle multiple accounts. Strong communication English (professional level), and preferably another European language. Proficiency with CRM tools (e.g., HubSpot) and data-driven client insights. Ability to negotiate and handle complex client interactions diplomatically. Experience working with cross-functional teams to support customer success. Willingness to travel within UK and across Europe as needed. Why Join Us? Work in a dynamic and international environment with over 25 nationalities. Play a key role in shaping the customer success function in a growing fintech company. Enjoy competitive salary and benefits, plus opportunities for career growth. Be part of a team that values strong client relationships and long-term success. If you're passionate about customer success and thrive in a fast-paced, client-facing role, we'd love to hear from you!
Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations. Transport Shift Manager c£35.8k + Benefits Nottinghamshire Our client is a niche 3PL, with a core blue chip client base. Due to an unprecedented growth, we are delighted to assist them in their search for a Transport Shift Manager at their site in Newark, Nottinghamshire on a 4on, 4off basis (rotating days and nights - 6 week cycle). Reporting into the Operations Manager, you will be responsible for the day to day running of a busy Transport contract, managing some 100 Drivers across a fleet of 65 Units. Main Responsibilities as Transport Shift Manager: Ensure the planned number of fleet (Tractors and Trailers) and drivers are all available to complete efficient delivery plan. Planning units first not drivers. Deputise for Operations Clerk out of their core hours - Brief and debrief of drivers to ensure all drivers are 'signed off' for work and that all debrief information is captured and inputted into the correct system in a timely manner. Escalate any deviance to plan to the Operations Manager. Ensure POD's are collected daily and that justification for any late POD's returning to maintain contractual KPI. Adhere to plan through Load List allocation, Special Bookings and daily management. Management & communication of all 3rd Party Load list bookings. Follow the planned maintenance schedule through implementation of the Delivery plan to ensure company's fleet remains fully compliant whilst delivering operational efficiency, enabling all equipment to be maintained in the most cost-effective way and in line with the business O licence under takings. Daily management & control of non-core resource i.e. Agency, Internal Support, Sub Contraction to adhere and achieve trunking requirements, in line with execution of delivery plan. Escalation of any shortfall of resource to Transport Manager and Operations Manager. Be the point of contact & escalation for out of hours Customer Service enquires. Consistently strive to improve contract transport performance and suggest ways to do this with minimum impact to costs and the operation. Recording and actioning of defects or breakdowns in absence of Fleet Admin. Deputise in absence of Transport Planner Ideal Candidate for the role of Transport Shift Manager: Previous Transport management experience in a similar operational environment Well versed in Driver WTD Hours Excellent People Management and Communication skills This is an exciting time to join one of the UK's fastest growing 3PLs with exciting plans for the future. Apply now for immediate consideration. Strive Supply Chain Limited & associated businesses acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive. co. uk
Apr 07, 2026
Full time
Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations. Transport Shift Manager c£35.8k + Benefits Nottinghamshire Our client is a niche 3PL, with a core blue chip client base. Due to an unprecedented growth, we are delighted to assist them in their search for a Transport Shift Manager at their site in Newark, Nottinghamshire on a 4on, 4off basis (rotating days and nights - 6 week cycle). Reporting into the Operations Manager, you will be responsible for the day to day running of a busy Transport contract, managing some 100 Drivers across a fleet of 65 Units. Main Responsibilities as Transport Shift Manager: Ensure the planned number of fleet (Tractors and Trailers) and drivers are all available to complete efficient delivery plan. Planning units first not drivers. Deputise for Operations Clerk out of their core hours - Brief and debrief of drivers to ensure all drivers are 'signed off' for work and that all debrief information is captured and inputted into the correct system in a timely manner. Escalate any deviance to plan to the Operations Manager. Ensure POD's are collected daily and that justification for any late POD's returning to maintain contractual KPI. Adhere to plan through Load List allocation, Special Bookings and daily management. Management & communication of all 3rd Party Load list bookings. Follow the planned maintenance schedule through implementation of the Delivery plan to ensure company's fleet remains fully compliant whilst delivering operational efficiency, enabling all equipment to be maintained in the most cost-effective way and in line with the business O licence under takings. Daily management & control of non-core resource i.e. Agency, Internal Support, Sub Contraction to adhere and achieve trunking requirements, in line with execution of delivery plan. Escalation of any shortfall of resource to Transport Manager and Operations Manager. Be the point of contact & escalation for out of hours Customer Service enquires. Consistently strive to improve contract transport performance and suggest ways to do this with minimum impact to costs and the operation. Recording and actioning of defects or breakdowns in absence of Fleet Admin. Deputise in absence of Transport Planner Ideal Candidate for the role of Transport Shift Manager: Previous Transport management experience in a similar operational environment Well versed in Driver WTD Hours Excellent People Management and Communication skills This is an exciting time to join one of the UK's fastest growing 3PLs with exciting plans for the future. Apply now for immediate consideration. Strive Supply Chain Limited & associated businesses acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive. co. uk
Purpose of the Role To assist with the smooth running of the Shopping Centre and to assist with all emergency situations when they occur. This includes providing visible security cover to the Centre, handling enquiries and customer concerns, monitoring CCTV (by suitably trained and licensed staff) controlling contractors and deliveries to the Centre Key Responsibilities In order to comply with the Security Industry Act 2001, officers must hold a valid SIA Security License and where necessary a Public Space Surveillance License To comply with individual responsibilities to ensure that the requirements of the Regulatory Reform (Fire Safety) Order are complied with, in line with company policy and site procedures. To comply fully with the Health & Safety Policy for the centre. To assist with the implementation of the Centre's Emergency Plan and Evacuation Strategy in the event of an emergency. To ensure that the requirements of the Fire regulations are strictly complied with. To ensure that the Rules & Regulations of the Centre are complied with at all times. To work the hours and shifts in accordance with conditions of employment. To undertake regular patrols of the Centre as instructed by the Centre Manager & Operations manager To carry out duties in accordance with instructions issued by Centre Manager & Operations manager. Ensure that all incidents are recorded in Incident Log. Ensure that contractors arriving on site adhere fully to requirements for contractor management and site H&S in line with the company policy and site procedures. Ensure that the Centre is a safe, clean and pleasant environment. To be aware of and abide by all rules, terms and conditions of the company. Maintain a positive approach to all Security and Maintenance/Housekeeping tasks. To undergo specific training in accordance with security duties and attend toolbox talks. Ensuring that correct uniform & PPE are worn for specific tasks. Answering telephone calls from clients, tenants and members of the public. Assist with enquiries from tenants and members the public when requested. Maintain a positive approach to all Security tasks. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation. Skills, Knowledge and Experience Experience in the provision of security services in a busy environment visited by members of the public. Ability to demonstrate excellent levels of customer service at all times. Ability to work on own initiative and deal with demanding situations. Honest and reliable work ethic. Willingness to partake in on-site training for emergency procedures. Excellent organisational, interpersonal and communication skills. Willingness to adopt a flexible approach to work patterns and work weekends/evenings as and when required. Willingness to undertake additional training and career development. Well presented Self-motivated Accurate record keeping with good attention to detail Team player with strong communication skills Strong Customer Service skill set Retail experience Basic literacy and numeracy skills Good local Liverpool Knowledge First Aid Qualification or willingness to work towards World Host Qualification or willingness to work towards Strong knowledge of H&S legislation Working Hours - 43 Hours - 4 on 4 off shift pattern, 12 hours shifts Salary - £31,743 Please see our Benefits Booklet for more information.
Apr 07, 2026
Full time
Purpose of the Role To assist with the smooth running of the Shopping Centre and to assist with all emergency situations when they occur. This includes providing visible security cover to the Centre, handling enquiries and customer concerns, monitoring CCTV (by suitably trained and licensed staff) controlling contractors and deliveries to the Centre Key Responsibilities In order to comply with the Security Industry Act 2001, officers must hold a valid SIA Security License and where necessary a Public Space Surveillance License To comply with individual responsibilities to ensure that the requirements of the Regulatory Reform (Fire Safety) Order are complied with, in line with company policy and site procedures. To comply fully with the Health & Safety Policy for the centre. To assist with the implementation of the Centre's Emergency Plan and Evacuation Strategy in the event of an emergency. To ensure that the requirements of the Fire regulations are strictly complied with. To ensure that the Rules & Regulations of the Centre are complied with at all times. To work the hours and shifts in accordance with conditions of employment. To undertake regular patrols of the Centre as instructed by the Centre Manager & Operations manager To carry out duties in accordance with instructions issued by Centre Manager & Operations manager. Ensure that all incidents are recorded in Incident Log. Ensure that contractors arriving on site adhere fully to requirements for contractor management and site H&S in line with the company policy and site procedures. Ensure that the Centre is a safe, clean and pleasant environment. To be aware of and abide by all rules, terms and conditions of the company. Maintain a positive approach to all Security and Maintenance/Housekeeping tasks. To undergo specific training in accordance with security duties and attend toolbox talks. Ensuring that correct uniform & PPE are worn for specific tasks. Answering telephone calls from clients, tenants and members of the public. Assist with enquiries from tenants and members the public when requested. Maintain a positive approach to all Security tasks. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation. Skills, Knowledge and Experience Experience in the provision of security services in a busy environment visited by members of the public. Ability to demonstrate excellent levels of customer service at all times. Ability to work on own initiative and deal with demanding situations. Honest and reliable work ethic. Willingness to partake in on-site training for emergency procedures. Excellent organisational, interpersonal and communication skills. Willingness to adopt a flexible approach to work patterns and work weekends/evenings as and when required. Willingness to undertake additional training and career development. Well presented Self-motivated Accurate record keeping with good attention to detail Team player with strong communication skills Strong Customer Service skill set Retail experience Basic literacy and numeracy skills Good local Liverpool Knowledge First Aid Qualification or willingness to work towards World Host Qualification or willingness to work towards Strong knowledge of H&S legislation Working Hours - 43 Hours - 4 on 4 off shift pattern, 12 hours shifts Salary - £31,743 Please see our Benefits Booklet for more information.
Event Manager - Events £37,000 -£48,000 + Bonus + Excellent Benefits Hybrid Working London Global industry leader in b2b events business seeks a highly talented Event Manager to take full ownership of a number of leading international b2b events with scope for international travel. The Event Manager will be an experienced professional responsible for the full end-to-end delivery of up to 8 b2b conferences a year - these range in size from 300- 2000. On the larger events additional team members will be supporting too. Role Responsibilities: Event Manager Managing end-to-end delivery of allocated events of varying size, format, and complexity across a range of geographies. Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI. Working with the procured suppliers to significantly improve the experience for their commercial clients and attendees at the events. Creation and implementation of event signage and other collateral and materials. Organise staffing plans and requirements for each event to include task allocation, travel and accommodation booking. Designing and managing floor plans and space requirements for each event. Executing event delivery - with end-to-end accountability for operational management of all events including customer journeys and onsite experience. Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment. Manage events onsite including running briefings and management of onsite staff and vendors. Budgetary Management Profile Required: Event Manager Proven track record in the successful strategic, operational, and financial planning and delivery of conferences / expo's of varying size. Strong negotiation and contracting skills with venues and suppliers. White glove experience for clients and customers implementation. Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively. Proven experience in managing compliance and roll out risk policies and documentation affecting international events and awards. Budgetary Experience Experience running events internationally Confident decision-making thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Experience of using table planning/ floor planning software Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
Apr 07, 2026
Full time
Event Manager - Events £37,000 -£48,000 + Bonus + Excellent Benefits Hybrid Working London Global industry leader in b2b events business seeks a highly talented Event Manager to take full ownership of a number of leading international b2b events with scope for international travel. The Event Manager will be an experienced professional responsible for the full end-to-end delivery of up to 8 b2b conferences a year - these range in size from 300- 2000. On the larger events additional team members will be supporting too. Role Responsibilities: Event Manager Managing end-to-end delivery of allocated events of varying size, format, and complexity across a range of geographies. Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI. Working with the procured suppliers to significantly improve the experience for their commercial clients and attendees at the events. Creation and implementation of event signage and other collateral and materials. Organise staffing plans and requirements for each event to include task allocation, travel and accommodation booking. Designing and managing floor plans and space requirements for each event. Executing event delivery - with end-to-end accountability for operational management of all events including customer journeys and onsite experience. Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment. Manage events onsite including running briefings and management of onsite staff and vendors. Budgetary Management Profile Required: Event Manager Proven track record in the successful strategic, operational, and financial planning and delivery of conferences / expo's of varying size. Strong negotiation and contracting skills with venues and suppliers. White glove experience for clients and customers implementation. Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively. Proven experience in managing compliance and roll out risk policies and documentation affecting international events and awards. Budgetary Experience Experience running events internationally Confident decision-making thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Experience of using table planning/ floor planning software Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
Senior Consultant, Customer Transformation, UX Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through developing and implementing Customer & UX strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Utilise human centred design methodologies to ideate, co design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Collect, prioritise and translate comprehensive product requirements into features and user stories. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks and developing mitigation strategies. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co designing solutions to drive successful outcomes. Work closely with cross functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills and attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross functional teams. Strong analytical, problem solving and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship building and interpersonal skills. What we look for Moderate amount of experience in customer practice at Senior Consultant Level. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer centred technology solutions, digital transformations and design led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Apr 07, 2026
Full time
Senior Consultant, Customer Transformation, UX Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through developing and implementing Customer & UX strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Utilise human centred design methodologies to ideate, co design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Collect, prioritise and translate comprehensive product requirements into features and user stories. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks and developing mitigation strategies. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co designing solutions to drive successful outcomes. Work closely with cross functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills and attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross functional teams. Strong analytical, problem solving and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship building and interpersonal skills. What we look for Moderate amount of experience in customer practice at Senior Consultant Level. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer centred technology solutions, digital transformations and design led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Job Overview Job title: Supply Chain Manager Job Type: Contract IR35 Status: Inside IR35 Start date: ASAP, Duration: 6 months, Location: Flintshire Hybrid/Remote Working: Hybrid - 3 days onsite, 2 days remote Hours of work: 37 hours per week We are seeking a Supply Chain Manager to support a specialist organisation responsible for maintaining and supporting a wide range of avionics, electronics, and technical components. The team plays a key role in ensuring operational capability across the UK's defence environment, delivering high quality and cost effective support solutions. Key Responsibilities Create and maintain item data records within logistics information systems to support optimised through life supply chain operations. Develop demand and supply plans for assigned equipment ranges, working within financial delegation limits and using approved planning tools. Support the identification and implementation of optimal storage and distribution solutions based on operational requirements. Produce customs documentation to ensure compliance with relevant regulations for moving inventory into and out of the UK. Ensure all inventory is accurately accounted for, both materially and financially, in accordance with established policies and procedures. Coordinate timely inventory disposal activity and ensure all documentation and data is correctly completed. Support the development of supply chain requirements for new or updated support solutions. Conduct defined checks and audits to ensure adherence to supply chain policy and process. Qualifications & Experience Experience working within a supply chain or logistics environment. Strong stakeholder engagement and customer service skills. Ability to manage activity within defined budgets. Competence in data handling, interpretation, and reporting. Proficiency with Microsoft Office tools (Outlook, Word, Excel, Teams). Full UK driving licence. How to Apply Interested in this position? Please click "apply now". We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion. Company Information This contract is being advertised by Rullion Ltd. Equal Opportunities We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.
Apr 06, 2026
Full time
Job Overview Job title: Supply Chain Manager Job Type: Contract IR35 Status: Inside IR35 Start date: ASAP, Duration: 6 months, Location: Flintshire Hybrid/Remote Working: Hybrid - 3 days onsite, 2 days remote Hours of work: 37 hours per week We are seeking a Supply Chain Manager to support a specialist organisation responsible for maintaining and supporting a wide range of avionics, electronics, and technical components. The team plays a key role in ensuring operational capability across the UK's defence environment, delivering high quality and cost effective support solutions. Key Responsibilities Create and maintain item data records within logistics information systems to support optimised through life supply chain operations. Develop demand and supply plans for assigned equipment ranges, working within financial delegation limits and using approved planning tools. Support the identification and implementation of optimal storage and distribution solutions based on operational requirements. Produce customs documentation to ensure compliance with relevant regulations for moving inventory into and out of the UK. Ensure all inventory is accurately accounted for, both materially and financially, in accordance with established policies and procedures. Coordinate timely inventory disposal activity and ensure all documentation and data is correctly completed. Support the development of supply chain requirements for new or updated support solutions. Conduct defined checks and audits to ensure adherence to supply chain policy and process. Qualifications & Experience Experience working within a supply chain or logistics environment. Strong stakeholder engagement and customer service skills. Ability to manage activity within defined budgets. Competence in data handling, interpretation, and reporting. Proficiency with Microsoft Office tools (Outlook, Word, Excel, Teams). Full UK driving licence. How to Apply Interested in this position? Please click "apply now". We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion. Company Information This contract is being advertised by Rullion Ltd. Equal Opportunities We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.
We have a great opportunity at North Street Medical Care for a Performance Management Specialist. The ideal candidate must have experience in managing QOF, LIS, DES etc. and data quality. Strong Knowledge of EMIS and Clinical Coding Strong knowledge of EMIS searches and Ardens searches Understanding of GP contractual requirements incl QOF, LIS/DES etc. Basic IT skills, including the ability to use Excel Adept at collating and interpreting data Ability to work to deadlines and tight timescales Work autonomously and manage own workload The position is for 15 hours per week, to be worked over three days. You are working closely with the service manager. You would be part of an excellent team and be responsible for delivery of high quality, clinically effective services and to meet or exceed performance and quality standards. You will ensure accurate and timely management of the clinical database to enable the automated data collection and submission criteria for all claims relating to work undertaken by the practice as part of current and future clinical Quality Initiatives, QOF and all national and local enhanced/incentive services. Main duties of the job The following are the core responsibilities of the Performance Management Specialist. There may be on occasion, a requirement to carry out other tasks commensurate to the role and will be dependent upon factors such as workload and staffing levels. The duties include: Contractual performance, quality and clinical effectiveness Information Governance and Data Safety QOF, LIS, DES, Public Health performance Effective recall PPA administration The post-holder may be required to undertake additional duties not identified here to meet the needs of the service while these would not exceed the level of responsibility expected. They must also be willing to attend relevant meetings, study and update days even if not on a usual working day. About us North Street Medical Care is the largest general practice in Havering and operates from three sites with 21,500 patients. The partnership has five GP partners. NSMC is a forward thinking, innovative, training practice with a high level of quality clinical care with excellent QOF and long term condition results. Our dedicated multidisciplinary clinical team includes General Practitioners, ANP, Practice Nurses, Health Care Assistants and Clinical Pharmacists with a supportive, committed administrative team. NHS discounts in shops and restaurants Annual BBQ Social events Job responsibilities The following are the core responsibilities of the Service Manager. There may be on occasion, a requirement to carry out other tasks commensurate to the role and will be dependent upon factors such as workload and staffing levels. Contractual performance, quality and clinical effectiveness Understand and support the implementation of national, local and internal quality standards for long term conditions, identified patient groups and all other quality programmes including prescribing. Plan and implement practical, consistent and relevant methods to enable the practice to meet all upper achievement levels set out in specific national and local performance targets, requirements and guidance. Provide support to clinical teams in correctly identifying and targeting patients for assessment and treatment. Ensure the practice disease prevalence is maintained at suitable levels. Ensure all staff have the skills and knowledge to support the entry and maintenance of high quality data for the practice. Support the clinical team with regular clinical searches and progress reports in relation to required achievement levels. Work with CCG/other commissioners to validate patient information, performing regular checks and quality audits as required. Deputise for the Practice Manager on clinical quality, claims, service activity and performance matters in his/her absence and/or when requested. Download, install and implement changes to the Electronic Prescribing System. To provide support advice and training for current and new practice staff in the use of the clinical system when required. To support the prescribing lead GP partner / medicines management team in supporting the practice team in the delivery of safe, cost effective prescribing according to national guidelines and local requirements. To take the administrative lead in monitoring QOF, LIS, LES, DES and other related projects. To take the lead in the practice KPI monitoring and reporting. To take the practice lead in CEG/PCN/CEPN/CCG liaison in creating and using appropriate IT templates to help achieve maximal achievement and best quality patient care. Staff Management Manage the coding/scanning, records administration teams, Safeguarding & Childhood Immunisation administrator on a daily basis. Review processes and ensure workload is to an acceptable level. Hold Appraisals and review meetings. Support the HR administrator in conducting interviews. To support the overall practice clinical governance framework. To be the administrative information governance lead for the practice and ensure compliance of all staff with the NHS DSP Toolkit or any future. To submit all Data and IT. To the support partner who is acting as the practice Caldicott Guardianand taking responsibility for protecting the confidentiality of patient and service user information and enabling appropriate information sharing. Information and its use Responsible for ensuring the quality and management of EMIS or any subsequent/replacement clinical system. Obtain and keep up-to-date with EMIS and all clinical system changes. Ensure clinical templates are current, available and work with up-to-date information fields. Ensure all staff have access to and use letter templates, referrals and other EMIS forms in a standard way as set out in the practice policies and procedures. Clinical data submissions for QOF, enhanced services and other reporting requirements using CQRS, GPES, ImmForm, Open Exeter and all other relevant data submission and extraction systems. Ensure up to date access to CQRS, ImmForm, Open Exeter and that GPES and other extraction systems are available and operational. Provide updates and monitor activity regarding patient referrals. Support reviews of acute admissions, OOH activity, high risk patients and long term conditions and any other analysis via audit. Perform prescribing, Clinical Commissioning Group (CCG), Primary Care Network (PCN), national and internal audits as required. To support the practice team in the recording of appropriate follow-up of lab results, hospital DNAs and 2 week referrals and all other data that informs the quality of the practice services and the partners strategic decision making. Clinical Audit The post-holder will support the clinical and operational leads through regular audits of both clinical and service administrative processes, review and dissemination of results and the planning of service improvements to deliver patient benefit. Clinical Service Development Education and Training The post-holder will work with the Lead GP and clinicians to ensure all staff are aware of the most recent evidence and practice in accordance with local, national and best practice guidelines to include supporting the following processes: The post-holder will support the delivery of clinical governance which will include organising and managing the following meetings: Quarterly significant events and serious untoward incident reviews. Quarterly complaints reviews. Meetings to discuss audit/information for enhanced services. The post-holder will support the clinical leads with the development and implementation of clinical policies to assist clinicians in their decision making and management plans. These policies will include information on the clinical templates and Read codes to be used for: Routine care. Chronic diseases. Local and national enhanced services. Core contract changes. Others eg travel health. The post-holder will support the clinical lead for training and education as required. General The post-holder may be required to undertake additional duties not identified here to meet the needs of the service while these would not exceed the level of responsibility expected. They must also be willing to attend relevant meetings, study and update days even if not on a usual working day. Person Specification Experience GCSEs or higher Ability to exploit and negotiate opportunities to enhance service delivery Excellent communication skills (written, oral and presenting) Excellent & evidenced leadership & management skills Strategic and outside the box thinker Ability to prioritise, delegate and work to tight deadlines in a fast paced environment Evidence of meeting deadlines Experienced and expert EMIS user skills Effective time management (Planning & Organising) Evidenced EMIS template designer and search expert Ability to network and build relationships Proven problem solving & analytical skills Ability to develop, implement and embed policy and procedure . click apply for full job details
Apr 06, 2026
Full time
We have a great opportunity at North Street Medical Care for a Performance Management Specialist. The ideal candidate must have experience in managing QOF, LIS, DES etc. and data quality. Strong Knowledge of EMIS and Clinical Coding Strong knowledge of EMIS searches and Ardens searches Understanding of GP contractual requirements incl QOF, LIS/DES etc. Basic IT skills, including the ability to use Excel Adept at collating and interpreting data Ability to work to deadlines and tight timescales Work autonomously and manage own workload The position is for 15 hours per week, to be worked over three days. You are working closely with the service manager. You would be part of an excellent team and be responsible for delivery of high quality, clinically effective services and to meet or exceed performance and quality standards. You will ensure accurate and timely management of the clinical database to enable the automated data collection and submission criteria for all claims relating to work undertaken by the practice as part of current and future clinical Quality Initiatives, QOF and all national and local enhanced/incentive services. Main duties of the job The following are the core responsibilities of the Performance Management Specialist. There may be on occasion, a requirement to carry out other tasks commensurate to the role and will be dependent upon factors such as workload and staffing levels. The duties include: Contractual performance, quality and clinical effectiveness Information Governance and Data Safety QOF, LIS, DES, Public Health performance Effective recall PPA administration The post-holder may be required to undertake additional duties not identified here to meet the needs of the service while these would not exceed the level of responsibility expected. They must also be willing to attend relevant meetings, study and update days even if not on a usual working day. About us North Street Medical Care is the largest general practice in Havering and operates from three sites with 21,500 patients. The partnership has five GP partners. NSMC is a forward thinking, innovative, training practice with a high level of quality clinical care with excellent QOF and long term condition results. Our dedicated multidisciplinary clinical team includes General Practitioners, ANP, Practice Nurses, Health Care Assistants and Clinical Pharmacists with a supportive, committed administrative team. NHS discounts in shops and restaurants Annual BBQ Social events Job responsibilities The following are the core responsibilities of the Service Manager. There may be on occasion, a requirement to carry out other tasks commensurate to the role and will be dependent upon factors such as workload and staffing levels. Contractual performance, quality and clinical effectiveness Understand and support the implementation of national, local and internal quality standards for long term conditions, identified patient groups and all other quality programmes including prescribing. Plan and implement practical, consistent and relevant methods to enable the practice to meet all upper achievement levels set out in specific national and local performance targets, requirements and guidance. Provide support to clinical teams in correctly identifying and targeting patients for assessment and treatment. Ensure the practice disease prevalence is maintained at suitable levels. Ensure all staff have the skills and knowledge to support the entry and maintenance of high quality data for the practice. Support the clinical team with regular clinical searches and progress reports in relation to required achievement levels. Work with CCG/other commissioners to validate patient information, performing regular checks and quality audits as required. Deputise for the Practice Manager on clinical quality, claims, service activity and performance matters in his/her absence and/or when requested. Download, install and implement changes to the Electronic Prescribing System. To provide support advice and training for current and new practice staff in the use of the clinical system when required. To support the prescribing lead GP partner / medicines management team in supporting the practice team in the delivery of safe, cost effective prescribing according to national guidelines and local requirements. To take the administrative lead in monitoring QOF, LIS, LES, DES and other related projects. To take the lead in the practice KPI monitoring and reporting. To take the practice lead in CEG/PCN/CEPN/CCG liaison in creating and using appropriate IT templates to help achieve maximal achievement and best quality patient care. Staff Management Manage the coding/scanning, records administration teams, Safeguarding & Childhood Immunisation administrator on a daily basis. Review processes and ensure workload is to an acceptable level. Hold Appraisals and review meetings. Support the HR administrator in conducting interviews. To support the overall practice clinical governance framework. To be the administrative information governance lead for the practice and ensure compliance of all staff with the NHS DSP Toolkit or any future. To submit all Data and IT. To the support partner who is acting as the practice Caldicott Guardianand taking responsibility for protecting the confidentiality of patient and service user information and enabling appropriate information sharing. Information and its use Responsible for ensuring the quality and management of EMIS or any subsequent/replacement clinical system. Obtain and keep up-to-date with EMIS and all clinical system changes. Ensure clinical templates are current, available and work with up-to-date information fields. Ensure all staff have access to and use letter templates, referrals and other EMIS forms in a standard way as set out in the practice policies and procedures. Clinical data submissions for QOF, enhanced services and other reporting requirements using CQRS, GPES, ImmForm, Open Exeter and all other relevant data submission and extraction systems. Ensure up to date access to CQRS, ImmForm, Open Exeter and that GPES and other extraction systems are available and operational. Provide updates and monitor activity regarding patient referrals. Support reviews of acute admissions, OOH activity, high risk patients and long term conditions and any other analysis via audit. Perform prescribing, Clinical Commissioning Group (CCG), Primary Care Network (PCN), national and internal audits as required. To support the practice team in the recording of appropriate follow-up of lab results, hospital DNAs and 2 week referrals and all other data that informs the quality of the practice services and the partners strategic decision making. Clinical Audit The post-holder will support the clinical and operational leads through regular audits of both clinical and service administrative processes, review and dissemination of results and the planning of service improvements to deliver patient benefit. Clinical Service Development Education and Training The post-holder will work with the Lead GP and clinicians to ensure all staff are aware of the most recent evidence and practice in accordance with local, national and best practice guidelines to include supporting the following processes: The post-holder will support the delivery of clinical governance which will include organising and managing the following meetings: Quarterly significant events and serious untoward incident reviews. Quarterly complaints reviews. Meetings to discuss audit/information for enhanced services. The post-holder will support the clinical leads with the development and implementation of clinical policies to assist clinicians in their decision making and management plans. These policies will include information on the clinical templates and Read codes to be used for: Routine care. Chronic diseases. Local and national enhanced services. Core contract changes. Others eg travel health. The post-holder will support the clinical lead for training and education as required. General The post-holder may be required to undertake additional duties not identified here to meet the needs of the service while these would not exceed the level of responsibility expected. They must also be willing to attend relevant meetings, study and update days even if not on a usual working day. Person Specification Experience GCSEs or higher Ability to exploit and negotiate opportunities to enhance service delivery Excellent communication skills (written, oral and presenting) Excellent & evidenced leadership & management skills Strategic and outside the box thinker Ability to prioritise, delegate and work to tight deadlines in a fast paced environment Evidence of meeting deadlines Experienced and expert EMIS user skills Effective time management (Planning & Organising) Evidenced EMIS template designer and search expert Ability to network and build relationships Proven problem solving & analytical skills Ability to develop, implement and embed policy and procedure . click apply for full job details
Job Title: Group Purchasing & Supply Chain Manager Location: Hybrid (Remote with travel to sites in High Wycombe and Wimborne) Salary: £45,000 - £55,000 + 10% Bonus + Benefits The Opportunity: We're working with a growing, international business in the security and access control sector to appoint a Group Purchasing & Supply Chain Manager .This is a high-impact, hands-on role with a clear mandate: take ownership of procurement and supply chain, bring structure, improve performance, and drive operational efficiency across multiple business units .Operating across both manufacturing and distribution environments , this is a fantastic opportunity for someone who enjoys building, improving, and making a visible difference. The Role: You will lead and develop the purchasing and supply chain function across the group, moving it from a reactive approach to a more structured, proactive, and data-driven operation .This is a "build and transform" role , where you'll initially operate hands-on, with the opportunity to grow and lead a team over time. Key responsibilities include: Full ownership of purchasing and procurement activity Developing and implementing a group-wide procurement strategy Improving supplier performance, delivery, and cost control Driving better visibility and control of spend Implementing structured processes, governance, and KPIs Leading ERP transformation (implementation and optimisation) Introducing demand planning and S&OP processes Improving inventory management, stock control, and working capital Managing supplier relationships, contracts, and performance reviews Driving continuous improvement across supply chain operations Budget & Scope: You'll oversee a £3.5M purchasing budget , with a strong focus on: Stock planning and availability Raw material procurement for manufacturing Supplier coordination and performance Operational efficiency and continuity of supply The role is less about heavy renegotiation and more focused on planning, control, and execution excellence . About You: We're looking for a hands-on procurement and supply chain professional who thrives in a growing, evolving environment. Essential: Proven experience in procurement / purchasing / supply chain roles within an SME environment Experience operating in less structured, hands-on businesses where you've owned the full function or a broad remit Background in manufacturing, distribution, or technical environments You'll also bring: Strong supplier management and commercial awareness Experience implementing or improving ERP/MRP systems Ability to introduce structure, processes, and best practice Strong analytical, organisational, and problem-solving skills A proactive, self-starting mindset with a focus on delivery What's on Offer Salary: £45,000 - £55,000 10% annual bonus Hybrid working (with regular site travel) 22 days holiday Health benefits Death in service cover Clear opportunity to shape a function and build a team over time Why Join? This is a unique opportunity to step into a role where you can take full ownership, drive meaningful change, and make a measurable impact within a growing business.If you come from an SME background and enjoy rolling your sleeves up, building structure, and driving improvement , this role offers exactly that. Apply now to find out more. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Apr 06, 2026
Full time
Job Title: Group Purchasing & Supply Chain Manager Location: Hybrid (Remote with travel to sites in High Wycombe and Wimborne) Salary: £45,000 - £55,000 + 10% Bonus + Benefits The Opportunity: We're working with a growing, international business in the security and access control sector to appoint a Group Purchasing & Supply Chain Manager .This is a high-impact, hands-on role with a clear mandate: take ownership of procurement and supply chain, bring structure, improve performance, and drive operational efficiency across multiple business units .Operating across both manufacturing and distribution environments , this is a fantastic opportunity for someone who enjoys building, improving, and making a visible difference. The Role: You will lead and develop the purchasing and supply chain function across the group, moving it from a reactive approach to a more structured, proactive, and data-driven operation .This is a "build and transform" role , where you'll initially operate hands-on, with the opportunity to grow and lead a team over time. Key responsibilities include: Full ownership of purchasing and procurement activity Developing and implementing a group-wide procurement strategy Improving supplier performance, delivery, and cost control Driving better visibility and control of spend Implementing structured processes, governance, and KPIs Leading ERP transformation (implementation and optimisation) Introducing demand planning and S&OP processes Improving inventory management, stock control, and working capital Managing supplier relationships, contracts, and performance reviews Driving continuous improvement across supply chain operations Budget & Scope: You'll oversee a £3.5M purchasing budget , with a strong focus on: Stock planning and availability Raw material procurement for manufacturing Supplier coordination and performance Operational efficiency and continuity of supply The role is less about heavy renegotiation and more focused on planning, control, and execution excellence . About You: We're looking for a hands-on procurement and supply chain professional who thrives in a growing, evolving environment. Essential: Proven experience in procurement / purchasing / supply chain roles within an SME environment Experience operating in less structured, hands-on businesses where you've owned the full function or a broad remit Background in manufacturing, distribution, or technical environments You'll also bring: Strong supplier management and commercial awareness Experience implementing or improving ERP/MRP systems Ability to introduce structure, processes, and best practice Strong analytical, organisational, and problem-solving skills A proactive, self-starting mindset with a focus on delivery What's on Offer Salary: £45,000 - £55,000 10% annual bonus Hybrid working (with regular site travel) 22 days holiday Health benefits Death in service cover Clear opportunity to shape a function and build a team over time Why Join? This is a unique opportunity to step into a role where you can take full ownership, drive meaningful change, and make a measurable impact within a growing business.If you come from an SME background and enjoy rolling your sleeves up, building structure, and driving improvement , this role offers exactly that. Apply now to find out more. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Link to role presentation video: Thanks for stopping by and learning more about this role at Sitemate! ️ We'd love to hear from you Overview We are looking for a Strategic Customer Success Manager to join our London team, helping drive customer onboarding, retention, and growth across a portfolio of SaaS customers in the construction industry. This role is focused on owning customer outcomes end to end, ensuring customers realise value quickly and expand their usage over time. You'll work closely with customers to configure workflows, solve problems, and embed our platform into their operations. Employment: OTE Remuneration: £77,000 (incl. Pension) Base Salary: £69,300 (incl. Pension) Commission: £7,700 (incl. Pension) About Sitemate: Sitemate builds best in class software for the built world - empowering construction, infrastructure, and industrial companies to work smarter and faster. Our flagship product, Dashpivot, helps teams move their processes from paper and spreadsheets into powerful, digital workflows that can be used in the field on mobile or tablet. This enables companies to automate repetitive tasks, track progress in real time, and make better decisions every day. We've achieved strong product market fit - generating thousands of new monthly leads through word of mouth and organic marketing alone. Backed by Blackbird, Australia and New Zealand's venture capital firm, and a graduate of the Startmate Accelerator, Sitemate has grown from 5 people in 2018 to over 150 across 18+ countries. Our team blends deep industry experience with cutting edge product design to build tools that modernise one of the world's largest and most essential industries. Life at Sitemate At Sitemate, you'll join a team that values transparency, high velocity, hustle, diversity, and innovation - not as buzzwords, but as the principles we work by every day. We move fast, communicate openly, and operate with trust and autonomy. You'll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure. We believe diverse teams build better products. Our team includes members from 18+ countries - 55% identify as coming from under represented ethnic backgrounds, 43% identify as female, and our team spans ages 22-51. How We Work Transparency: Monthly All Hands meetings share updates on metrics, customer stories, hiring plans, and financial performance. Every session also includes a "Life Story" from one team member - building genuine connection and understanding across our global team. High Velocity: We use best in class, integrated systems to eliminate manual work and give you the information you need to make fast, high quality decisions. Hustle: You'll be rewarded for performance. Seven of our last ten pay increases were proactive - driven by results, not requests. Autonomy: We focus on outcomes, not hours. You'll have flexibility to manage your day, with no time monitoring or unnecessary meetings. Collaboration: You'll work closely with talented teammates across engineering, product, design, marketing, sales, and customer success - sharing ideas and learning together every day. What We Offer Competitive, performance based remuneration Equity options - own a piece of what you're helping to build 20 days paid annual leave, plus sick, carer's, and compassionate leave Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support) Learning & Development - professional growth budget and transparent career plans Laptop and home office setup budget Flexible work - remote and hybrid options, plus the ability to work from anywhere for several weeks each year Community & Connection - weekly catered lunches, global offsites, and "Life Story" sessions Equal Opportunity We're proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team's diversity is one of the greatest strengths, and we're committed to ensuring an inclusive environment where everyone can thrive. Learn More About Sitemate Podcasts 2024: CEO Hartley Pike - on scaling Sitemate, diversity, and culture 2023: CMO Lance Hodgson - on accelerating your career 2022: CTO Tim Bray - on building quality features that solve real customer problems Want to know what it's like to work at Sitemate? Hear it straight from the team: People of Sitemate Read what our customers say: G2 Crowd, Trust Radius Team Offsites: 2022, 2023, 2024, 2025 Team Context Part of the Go To Market function working closely with Sales and Support High performance, fast paced environment with strong operational standards Collaborative culture with a focus on ownership, continuous improvement, and coaching Opportunity to contribute to process improvement and team development Day-to-Day Own a portfolio of customers as their primary point of contact Onboard new customers and drive successful implementation Prescribe recommendations for configuring the platform across various construction use cases Monitor account health, identify churn risks, and proactively intervene Drive product adoption, retention, and expansion opportunities Collaborate cross functionally with Sales, Product, and Support Challenges Managing a diverse portfolio of customers at different lifecycle stages Prioritising effectively in a fast paced, high expectation environment Navigating a steep learning curve in the early months Adapting to structured processes and adopting new ways of working Who This Role is For Someone who demonstrates strong ownership and consistently delivers high quality outcomes A self driven, growth oriented operator who proactively solves problems A team player who contributes to culture, coaches others, and improves processes Someone comfortable working in a fast paced SaaS environment with high standards Who This Role is Not For Candidates without prior experience in customer facing commercial roles (Customer Success, Account Management, or similar) Individuals who require close direction or prefer highly structured, low change environments Those not comfortable with pace, accountability, and continuous improvement Skills & Experience Must Have: Customer facing commercial experience (Customer Success, Account Management, or similar) Strong analytical and problem solving skills High ownership and execution capability Excellent communication and stakeholder management Ability to manage multiple priorities effectively Nice to Have: Experience in SaaS or construction technology Coaching or mentoring experience Adaptability and flexibility in fast paced environments ️ Tools Essential Tools: Microsoft Office Suite Slack Salesforce Front Confluence Loom Video conferencing (Zoom / Teams) and calendar tools (scheduling, invites) Bonus Tools: Excel Support tools (e.g. Intercom) Call recording/coaching tools (e.g. Fathom) Analytics / reporting (e.g. Power BI / Tableau) Project/task tools (e.g. Trello / Jira) First 6 Months - Success Criteria By month 6, the person will have: Successfully onboarded and managed a portfolio of customers Built strong relationships with key stakeholders across accounts Demonstrated the ability to identify and mitigate churn risks Driven measurable improvements in customer adoption and engagement Become confident in prescribing solutions and workflows within the platform Contributed to team processes and shared learnings (PLEASE Note: We do not use recruitment partners or services, so please save your time and don't reach out)
Apr 06, 2026
Full time
Link to role presentation video: Thanks for stopping by and learning more about this role at Sitemate! ️ We'd love to hear from you Overview We are looking for a Strategic Customer Success Manager to join our London team, helping drive customer onboarding, retention, and growth across a portfolio of SaaS customers in the construction industry. This role is focused on owning customer outcomes end to end, ensuring customers realise value quickly and expand their usage over time. You'll work closely with customers to configure workflows, solve problems, and embed our platform into their operations. Employment: OTE Remuneration: £77,000 (incl. Pension) Base Salary: £69,300 (incl. Pension) Commission: £7,700 (incl. Pension) About Sitemate: Sitemate builds best in class software for the built world - empowering construction, infrastructure, and industrial companies to work smarter and faster. Our flagship product, Dashpivot, helps teams move their processes from paper and spreadsheets into powerful, digital workflows that can be used in the field on mobile or tablet. This enables companies to automate repetitive tasks, track progress in real time, and make better decisions every day. We've achieved strong product market fit - generating thousands of new monthly leads through word of mouth and organic marketing alone. Backed by Blackbird, Australia and New Zealand's venture capital firm, and a graduate of the Startmate Accelerator, Sitemate has grown from 5 people in 2018 to over 150 across 18+ countries. Our team blends deep industry experience with cutting edge product design to build tools that modernise one of the world's largest and most essential industries. Life at Sitemate At Sitemate, you'll join a team that values transparency, high velocity, hustle, diversity, and innovation - not as buzzwords, but as the principles we work by every day. We move fast, communicate openly, and operate with trust and autonomy. You'll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure. We believe diverse teams build better products. Our team includes members from 18+ countries - 55% identify as coming from under represented ethnic backgrounds, 43% identify as female, and our team spans ages 22-51. How We Work Transparency: Monthly All Hands meetings share updates on metrics, customer stories, hiring plans, and financial performance. Every session also includes a "Life Story" from one team member - building genuine connection and understanding across our global team. High Velocity: We use best in class, integrated systems to eliminate manual work and give you the information you need to make fast, high quality decisions. Hustle: You'll be rewarded for performance. Seven of our last ten pay increases were proactive - driven by results, not requests. Autonomy: We focus on outcomes, not hours. You'll have flexibility to manage your day, with no time monitoring or unnecessary meetings. Collaboration: You'll work closely with talented teammates across engineering, product, design, marketing, sales, and customer success - sharing ideas and learning together every day. What We Offer Competitive, performance based remuneration Equity options - own a piece of what you're helping to build 20 days paid annual leave, plus sick, carer's, and compassionate leave Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support) Learning & Development - professional growth budget and transparent career plans Laptop and home office setup budget Flexible work - remote and hybrid options, plus the ability to work from anywhere for several weeks each year Community & Connection - weekly catered lunches, global offsites, and "Life Story" sessions Equal Opportunity We're proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team's diversity is one of the greatest strengths, and we're committed to ensuring an inclusive environment where everyone can thrive. Learn More About Sitemate Podcasts 2024: CEO Hartley Pike - on scaling Sitemate, diversity, and culture 2023: CMO Lance Hodgson - on accelerating your career 2022: CTO Tim Bray - on building quality features that solve real customer problems Want to know what it's like to work at Sitemate? Hear it straight from the team: People of Sitemate Read what our customers say: G2 Crowd, Trust Radius Team Offsites: 2022, 2023, 2024, 2025 Team Context Part of the Go To Market function working closely with Sales and Support High performance, fast paced environment with strong operational standards Collaborative culture with a focus on ownership, continuous improvement, and coaching Opportunity to contribute to process improvement and team development Day-to-Day Own a portfolio of customers as their primary point of contact Onboard new customers and drive successful implementation Prescribe recommendations for configuring the platform across various construction use cases Monitor account health, identify churn risks, and proactively intervene Drive product adoption, retention, and expansion opportunities Collaborate cross functionally with Sales, Product, and Support Challenges Managing a diverse portfolio of customers at different lifecycle stages Prioritising effectively in a fast paced, high expectation environment Navigating a steep learning curve in the early months Adapting to structured processes and adopting new ways of working Who This Role is For Someone who demonstrates strong ownership and consistently delivers high quality outcomes A self driven, growth oriented operator who proactively solves problems A team player who contributes to culture, coaches others, and improves processes Someone comfortable working in a fast paced SaaS environment with high standards Who This Role is Not For Candidates without prior experience in customer facing commercial roles (Customer Success, Account Management, or similar) Individuals who require close direction or prefer highly structured, low change environments Those not comfortable with pace, accountability, and continuous improvement Skills & Experience Must Have: Customer facing commercial experience (Customer Success, Account Management, or similar) Strong analytical and problem solving skills High ownership and execution capability Excellent communication and stakeholder management Ability to manage multiple priorities effectively Nice to Have: Experience in SaaS or construction technology Coaching or mentoring experience Adaptability and flexibility in fast paced environments ️ Tools Essential Tools: Microsoft Office Suite Slack Salesforce Front Confluence Loom Video conferencing (Zoom / Teams) and calendar tools (scheduling, invites) Bonus Tools: Excel Support tools (e.g. Intercom) Call recording/coaching tools (e.g. Fathom) Analytics / reporting (e.g. Power BI / Tableau) Project/task tools (e.g. Trello / Jira) First 6 Months - Success Criteria By month 6, the person will have: Successfully onboarded and managed a portfolio of customers Built strong relationships with key stakeholders across accounts Demonstrated the ability to identify and mitigate churn risks Driven measurable improvements in customer adoption and engagement Become confident in prescribing solutions and workflows within the platform Contributed to team processes and shared learnings (PLEASE Note: We do not use recruitment partners or services, so please save your time and don't reach out)
Quality Manager (6 Month FTC) Location: Ayrshire Salary: Competitive / Dependent on Experience Employment Type: Full Time, Fixed Term Contract (6 months) Your New Company A leading manufacturing site in Ayrshire is seeking an experienced Quality Manager to support a significant period of operational and regulatory activity. This is an excellent opportunity to join a highly respected organisation and play a key role in driving quality, compliance, and continuous improvement across the site. Your New Role As Quality Manager, you will work closely with the site management team to deliver the ELC CAPA Plan and close off the current Audit, ensuring all corrective and preventive actions are fully embedded and executed within agreed timescales. CAPA Leadership & Management Coordinating and managing CAPA activities in line with agreed deadlines, escalating delays where required. Providing technical support, coaching, training, and knowledge sharing to ensure CAPA actions are robust, sustainable, and effectively implemented. Identifying nonconformances and collaborating with site teams to develop and deliver action plans. Maintaining the CAPA plan and providing regular updates to internal and external stakeholders. Quality Support for New Business Introduction You will play a key role in supporting quality activities linked to new business and product introduction programmes (e.g., SWLF): Liaising with internal and external stakeholders to determine best in class quality systems and site hygiene practices, demonstrating leadership and driving a strong quality culture. Supporting customer quality audits and product transfer qualification activities. Working with global hygiene teams to benchmark best practice and develop action plans for higher risk or microbiologically sensitive product categories. Understanding new customer quality requirements and ensuring appropriate implementation within site operations. What You'll Need to Succeed Strong background in Quality Management within a manufacturing or FMCG environment. Experience leading CAPA processes and driving continuous improvement. Ability to engage, influence, and coach cross functional teams. Excellent understanding of quality systems, hygiene standards, and regulatory requirements. Strong communication and stakeholder management skills. What You'll Get in Return Competitive salary (DOE) Opportunity to lead critical quality initiatives during a key phase of business activity The chance to influence site standards, systems, and culture A supportive team environment within a well established organisation What to Do Now If you're an experienced Quality professional looking for your next challenge, please get in touch to discuss this opportunity further.
Apr 06, 2026
Full time
Quality Manager (6 Month FTC) Location: Ayrshire Salary: Competitive / Dependent on Experience Employment Type: Full Time, Fixed Term Contract (6 months) Your New Company A leading manufacturing site in Ayrshire is seeking an experienced Quality Manager to support a significant period of operational and regulatory activity. This is an excellent opportunity to join a highly respected organisation and play a key role in driving quality, compliance, and continuous improvement across the site. Your New Role As Quality Manager, you will work closely with the site management team to deliver the ELC CAPA Plan and close off the current Audit, ensuring all corrective and preventive actions are fully embedded and executed within agreed timescales. CAPA Leadership & Management Coordinating and managing CAPA activities in line with agreed deadlines, escalating delays where required. Providing technical support, coaching, training, and knowledge sharing to ensure CAPA actions are robust, sustainable, and effectively implemented. Identifying nonconformances and collaborating with site teams to develop and deliver action plans. Maintaining the CAPA plan and providing regular updates to internal and external stakeholders. Quality Support for New Business Introduction You will play a key role in supporting quality activities linked to new business and product introduction programmes (e.g., SWLF): Liaising with internal and external stakeholders to determine best in class quality systems and site hygiene practices, demonstrating leadership and driving a strong quality culture. Supporting customer quality audits and product transfer qualification activities. Working with global hygiene teams to benchmark best practice and develop action plans for higher risk or microbiologically sensitive product categories. Understanding new customer quality requirements and ensuring appropriate implementation within site operations. What You'll Need to Succeed Strong background in Quality Management within a manufacturing or FMCG environment. Experience leading CAPA processes and driving continuous improvement. Ability to engage, influence, and coach cross functional teams. Excellent understanding of quality systems, hygiene standards, and regulatory requirements. Strong communication and stakeholder management skills. What You'll Get in Return Competitive salary (DOE) Opportunity to lead critical quality initiatives during a key phase of business activity The chance to influence site standards, systems, and culture A supportive team environment within a well established organisation What to Do Now If you're an experienced Quality professional looking for your next challenge, please get in touch to discuss this opportunity further.
