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site implementation manager
Kinaxia Transport & Warehousing
Night Manager / Shunter
Kinaxia Transport & Warehousing Muxton, Shropshire
Maidens of Telford are recruiting a Night Manager / Class 1 Driver to join their team at their site in Telford. The role of the Night Manager will be to plan and execute collection and delivery schedules via the most cost efficient and cost-effective means, in line with the business objectives, customer service levels and current legislative requirements. Monday - Friday Nights Start time 17:.5 hours per week Minimum starting salary (experience dependent) - £36,000 Additional attendance and performance bonus' Meal allowance per shift Additional allowances dependant on workload Additional benefits: Life Assurance Company Pension Scheme Exceptional Fleet Opportunity for training and development (CPC training) Full Uniform and PPE Onsite Parking Cycle to work scheme Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years' service) Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out) About the Job: Lead on the full utilisation of IT systems and vehicles to ensure accurate and appropriate allocation of driver/vehicle/loads/trailers to improve both the efficiency of the department and the Group. Provide leadership and motivation to your team to build an effective and engaged workforce resulting in improved productivity and sustained customer service levels. Ensure sufficient staffing levels are in place at all times, including agency staff, to meet/exceed customer requirements. Build, grow and maintain effective working relationships with key stake holders within both the business and the Group to promote partnership working and improve operational efficiency. Create, promote and implement clear communication channels with internal departments and external customers to improve KPI's and the profitability of the business. Lead on the effective management of driver hours by authorising driver timesheets on a weekly basis and auditing and updating hours against the relevant systems to guarantee they are compliant to all regulations. Communicate effectively to all internal and external customers, to include but not limited to; load sheets for the warehouse, handovers to relevant individual / department, workshop for vehicle and trailer maintenance and servicing and key stakeholders for operational delays to ensure a smooth and efficient service is being delivered. Lead on the implementation and management of safe working practices, general housekeeping and manage audits from both external and internal clients to ensure the Company is compliant. Your knowledge and experience: Logistics qualification would be desirable Certificate of Professional Competence (CPC) or equivalent is desirable Relevant transport management experience Analysing and solving logistic problems Working knowledge of the Highway Code, EU tachograph requirements, Working Time Regulations, Road Transport Regulations Commercial awareness Working knowledge of transport operation systems Geography Health and Safety regulations To hold a full LGV C+E (Class 1) licence FLT licence desirable
Mar 17, 2026
Full time
Maidens of Telford are recruiting a Night Manager / Class 1 Driver to join their team at their site in Telford. The role of the Night Manager will be to plan and execute collection and delivery schedules via the most cost efficient and cost-effective means, in line with the business objectives, customer service levels and current legislative requirements. Monday - Friday Nights Start time 17:.5 hours per week Minimum starting salary (experience dependent) - £36,000 Additional attendance and performance bonus' Meal allowance per shift Additional allowances dependant on workload Additional benefits: Life Assurance Company Pension Scheme Exceptional Fleet Opportunity for training and development (CPC training) Full Uniform and PPE Onsite Parking Cycle to work scheme Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years' service) Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out) About the Job: Lead on the full utilisation of IT systems and vehicles to ensure accurate and appropriate allocation of driver/vehicle/loads/trailers to improve both the efficiency of the department and the Group. Provide leadership and motivation to your team to build an effective and engaged workforce resulting in improved productivity and sustained customer service levels. Ensure sufficient staffing levels are in place at all times, including agency staff, to meet/exceed customer requirements. Build, grow and maintain effective working relationships with key stake holders within both the business and the Group to promote partnership working and improve operational efficiency. Create, promote and implement clear communication channels with internal departments and external customers to improve KPI's and the profitability of the business. Lead on the effective management of driver hours by authorising driver timesheets on a weekly basis and auditing and updating hours against the relevant systems to guarantee they are compliant to all regulations. Communicate effectively to all internal and external customers, to include but not limited to; load sheets for the warehouse, handovers to relevant individual / department, workshop for vehicle and trailer maintenance and servicing and key stakeholders for operational delays to ensure a smooth and efficient service is being delivered. Lead on the implementation and management of safe working practices, general housekeeping and manage audits from both external and internal clients to ensure the Company is compliant. Your knowledge and experience: Logistics qualification would be desirable Certificate of Professional Competence (CPC) or equivalent is desirable Relevant transport management experience Analysing and solving logistic problems Working knowledge of the Highway Code, EU tachograph requirements, Working Time Regulations, Road Transport Regulations Commercial awareness Working knowledge of transport operation systems Geography Health and Safety regulations To hold a full LGV C+E (Class 1) licence FLT licence desirable
Cloud Architect (Azure)
Thatcham Research Colthrop, Berkshire
Cloud Architect (Azure) Circa£70,000 + excellent benefits Permanent Hybrid As our new Cloud Hosting Architect, you will lead the design, implementation, and maintenance of our Azure cloud and on site hosting solutions. You'll play a pivotal role in ensuring the availability, reliability, and cost effectiveness of our critical business systems, including data platforms and public services. Working closely with developers, data teams, and external partners, you'll translate business requirements into secure, scalable, and innovative cloud solutions. Key Responsibilities Architect and deliver scalable, secure, and sustainable hosting solutions on Azure (with some AWS). Lead technical discovery sessions, workshops, and site assessments with stakeholders. Develop technology roadmaps and frameworks, embedding InfoSec, SecOps, and data privacy principles. Oversee solution development and collaborate with engineers to deliver robust, automated implementations. Produce clear technical documentation and reusable assets to support MVPs and POCs. Ensure compliance with ISO 27001, Cyber Essentials Plus, and internal security policies. Drive continuous innovation by staying ahead of emerging technologies in Azure, AWS, AI/ML, and InfoSec. Essential Skills & Experience Significant hands on experience with Azure hosting and cloud technologies. In depth knowledge of cloud platforms (Azure essential, AWS desirable). Strong understanding of enterprise architecture principles and frameworks. Experience delivering IT transformation or cloud migration projects. Excellent communication skills for engaging both technical and non technical stakeholders. Knowledge of cybersecurity standards (ISO27000, Cyber Essentials Plus). About You You are a hands on Cloud Architect or Engineer with a passion for technology and innovation. You thrive in a collaborative environment and have a proven track record of delivering secure, scalable cloud solutions. You don't shy away from stakeholder communications and have proven experience with Azure hosting and cloud technologies. Did you know Research tells us that men are more likely to apply to jobs if they meet only 60% of the criteria, whereas women often hesitate or don't apply unless they meet all of the criteria. This difference in application behaviour can contribute to the gender gap in career advancement and opportunities. We know the perfect candidate doesn't exist! If you think you have what it takes but don't tick every box, we'd still encourage you to apply - it could be a perfect fit! Perks & Benefits Salary - Circa £70,000 (dependent on skills & experience). 10% non contributory pension 29 days holiday (inclusive of Christmas shutdown) + public holidays Group Life Assurance (equal to 4 x basic salary) Group Income Protection (after 6 months' service) Salary Sacrifice schemes (cycle to work, home & tech scheme) Enhanced and competitive parental leave for all parents, regardless of gender or family structure Moneyhealth's Financial Coaching & Wellbeing Platform Health Cash Plan (cash back on eligible medical treatments) Benenden Health Care (opt in benefit) Reward & Recognition Programme Discounted gym membership Sports & Social club Payroll charitable giving Subsidised on site restaurant Free on site parking When we work Our standard working hours are 8:30 - 16:30 Monday - Thursday, early finish on Friday - 8:30 - 15:45. (Talk to us about flexible working if this doesn't quite suit you - we take work life balance seriously!) How we work We understand the benefits of remote and in person collaboration and therefore have a hybrid working model - you'll be expected to work from our office in Thatcham at least two days per week. What we do At the cutting edge of automotive research in the UK, Thatcham Research has a unique role in shaping the design of new vehicles and influencing ever higher standards of safety, security and repair. With an on site Crash Laboratory, Repair Technology Centre and Training Academy, our research expertise is driving some of the very latest automotive developments in technology, materials and standards in this fast moving and highly technical industry. Our Gamston facility is one of the UK's leading sites for active safety, trialling and assessing the latest crash avoidance and driver assistance technologies. Our Values As an organisation that believes a strong set of Values are key to our organisational success and a sense of belonging for all colleagues, we ask that you understand, represent and apply our Values of Fearless, Inquisitive, Resourceful, Supportive and Trusted and demonstrate these Values throughout the recruitment process. Our Commitment to Diversity, Inclusion & Belonging We are dedicated to fostering an inclusive workplace which values diversity and embraces each individual's authentic self. We are proud to champion a culture where colleagues freely share their diverse perspectives, recognising that these contribute to our innovative spirit. Our journey of growth and understanding is continuous as we actively invest in diversity training, workshops, and partnerships to ensure positive change. Beyond our partnerships with the Automotive 30% Club and Women in Data (WiD), we collaborate with various organisations to advance equity not only in gender but also across ethnicity, age, disability, social mobility, LGBTQ+ identities, experiences, and thinking. Our aspiration is to create an environment where everyone thrives, achieves, and experiences a genuine sense of belonging. Recruitment process We're proud to manage our recruitment in house and believe this direct approach enables us to give you the best possible Employee Experience we can - which starts right here, your application! We're continuously striving to improve the candidate journey, and transparency (or communication) is a key area of focus - yes, even with salary & benefits. What can you expect from our recruitment process? Regular updates on the progress / outcome of your application An initial telephone screening call with our Recruitment Business Partner First interview with the hiring manager, usually via Teams Second/Final interview, in person at our office (we may give you a role specific task to present on!) Personalised feedback following your interview - because everyone deserves that! An opportunity to give us your honest feedback in a short survey on all of the above We're committed to removing barriers. If there are any adjustments we can make to better support you, please let us know when you apply. All applicants must have Right to Work in the UK. If you're experiencing any issues with our career site or application from, please let us know here:
Mar 17, 2026
Full time
Cloud Architect (Azure) Circa£70,000 + excellent benefits Permanent Hybrid As our new Cloud Hosting Architect, you will lead the design, implementation, and maintenance of our Azure cloud and on site hosting solutions. You'll play a pivotal role in ensuring the availability, reliability, and cost effectiveness of our critical business systems, including data platforms and public services. Working closely with developers, data teams, and external partners, you'll translate business requirements into secure, scalable, and innovative cloud solutions. Key Responsibilities Architect and deliver scalable, secure, and sustainable hosting solutions on Azure (with some AWS). Lead technical discovery sessions, workshops, and site assessments with stakeholders. Develop technology roadmaps and frameworks, embedding InfoSec, SecOps, and data privacy principles. Oversee solution development and collaborate with engineers to deliver robust, automated implementations. Produce clear technical documentation and reusable assets to support MVPs and POCs. Ensure compliance with ISO 27001, Cyber Essentials Plus, and internal security policies. Drive continuous innovation by staying ahead of emerging technologies in Azure, AWS, AI/ML, and InfoSec. Essential Skills & Experience Significant hands on experience with Azure hosting and cloud technologies. In depth knowledge of cloud platforms (Azure essential, AWS desirable). Strong understanding of enterprise architecture principles and frameworks. Experience delivering IT transformation or cloud migration projects. Excellent communication skills for engaging both technical and non technical stakeholders. Knowledge of cybersecurity standards (ISO27000, Cyber Essentials Plus). About You You are a hands on Cloud Architect or Engineer with a passion for technology and innovation. You thrive in a collaborative environment and have a proven track record of delivering secure, scalable cloud solutions. You don't shy away from stakeholder communications and have proven experience with Azure hosting and cloud technologies. Did you know Research tells us that men are more likely to apply to jobs if they meet only 60% of the criteria, whereas women often hesitate or don't apply unless they meet all of the criteria. This difference in application behaviour can contribute to the gender gap in career advancement and opportunities. We know the perfect candidate doesn't exist! If you think you have what it takes but don't tick every box, we'd still encourage you to apply - it could be a perfect fit! Perks & Benefits Salary - Circa £70,000 (dependent on skills & experience). 10% non contributory pension 29 days holiday (inclusive of Christmas shutdown) + public holidays Group Life Assurance (equal to 4 x basic salary) Group Income Protection (after 6 months' service) Salary Sacrifice schemes (cycle to work, home & tech scheme) Enhanced and competitive parental leave for all parents, regardless of gender or family structure Moneyhealth's Financial Coaching & Wellbeing Platform Health Cash Plan (cash back on eligible medical treatments) Benenden Health Care (opt in benefit) Reward & Recognition Programme Discounted gym membership Sports & Social club Payroll charitable giving Subsidised on site restaurant Free on site parking When we work Our standard working hours are 8:30 - 16:30 Monday - Thursday, early finish on Friday - 8:30 - 15:45. (Talk to us about flexible working if this doesn't quite suit you - we take work life balance seriously!) How we work We understand the benefits of remote and in person collaboration and therefore have a hybrid working model - you'll be expected to work from our office in Thatcham at least two days per week. What we do At the cutting edge of automotive research in the UK, Thatcham Research has a unique role in shaping the design of new vehicles and influencing ever higher standards of safety, security and repair. With an on site Crash Laboratory, Repair Technology Centre and Training Academy, our research expertise is driving some of the very latest automotive developments in technology, materials and standards in this fast moving and highly technical industry. Our Gamston facility is one of the UK's leading sites for active safety, trialling and assessing the latest crash avoidance and driver assistance technologies. Our Values As an organisation that believes a strong set of Values are key to our organisational success and a sense of belonging for all colleagues, we ask that you understand, represent and apply our Values of Fearless, Inquisitive, Resourceful, Supportive and Trusted and demonstrate these Values throughout the recruitment process. Our Commitment to Diversity, Inclusion & Belonging We are dedicated to fostering an inclusive workplace which values diversity and embraces each individual's authentic self. We are proud to champion a culture where colleagues freely share their diverse perspectives, recognising that these contribute to our innovative spirit. Our journey of growth and understanding is continuous as we actively invest in diversity training, workshops, and partnerships to ensure positive change. Beyond our partnerships with the Automotive 30% Club and Women in Data (WiD), we collaborate with various organisations to advance equity not only in gender but also across ethnicity, age, disability, social mobility, LGBTQ+ identities, experiences, and thinking. Our aspiration is to create an environment where everyone thrives, achieves, and experiences a genuine sense of belonging. Recruitment process We're proud to manage our recruitment in house and believe this direct approach enables us to give you the best possible Employee Experience we can - which starts right here, your application! We're continuously striving to improve the candidate journey, and transparency (or communication) is a key area of focus - yes, even with salary & benefits. What can you expect from our recruitment process? Regular updates on the progress / outcome of your application An initial telephone screening call with our Recruitment Business Partner First interview with the hiring manager, usually via Teams Second/Final interview, in person at our office (we may give you a role specific task to present on!) Personalised feedback following your interview - because everyone deserves that! An opportunity to give us your honest feedback in a short survey on all of the above We're committed to removing barriers. If there are any adjustments we can make to better support you, please let us know when you apply. All applicants must have Right to Work in the UK. If you're experiencing any issues with our career site or application from, please let us know here:
Housing and Co-op Services Manager
Seymour Housing Co-op Slough, Berkshire
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 17, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
HR Advisor
Pertemps Newcastle Commercial New York, Lincolnshire
HR Advisor Salary between £38,000 - £43,000 Full time Temporary Sunderland / Shiremoor (multi-site role) Do you want to take the next step in your HR career and play a key role in supporting our people agenda during an exciting period of change We are currently seeking an experienced HR Advisor to join a well-established organisation on a 12-month fixed-term contract. In this role, you will provide a high-quality, customer-focused advisory service across a range of generalist HR activities while supporting the wider People team. If you enjoy partnering with leaders, guiding managers through employee relations, shaping resourcing decisions, and supporting development and succession planning, then we'd love to hear from you. You'll work closely with stakeholders across your directorate, providing pragmatic, solutions focused advice on policies, employment legislation, and people processes. This role offers the chance to make a meaningful impact while building strong relationships across the business. Along with a salary of between £38,000 - £43,000 we also offer benefits such as: • 25 days holiday • Car allowance / company car scheme • Excellent opportunities for career growth • Payment of professional fees Key Responsibilities • Provide a customer centric people advisory service for an agreed directorate(s) across all generalist activities complying with legislation and internal policies/guidance including and not limited to: resourcing, recruitment and selection, performance management, absence management and employee wellbeing, terms and conditions of service, discipline and grievance, organisational change and learning and development. • Respond effectively to customer enquiries; provide guidance and support, manage escalated challenges/queries with resolution in accordance with policies, procedures and processes. • Coach and guide People managers to effectively manage employee relations issues including sickness absence (short term and long term), performance management, discipline and grievance. • Support the performance management within the directorate, specifically provide 1-1 coaching/guidance for managers to identify and develop talent or poor performance and guide/support development/performance improvement plans for the identified employees complying with relevant policies and best practice. • Advise line managers on resourcing including structure changes, recruitment and selection processes. • Provide input to and support the implementation of directorate specific projects, change management programmes and working groups as and when required. • Provide timely and accurate input to ad hoc managed environment requirements e.g. management reports (weekly, monthly) and use People metrics to identify people related issues for specific business area to facilitate management of these issues to support continuous improvement. • Develop and maintain collaborative and productive working relationships with assigned directorate, partners, colleagues and trade union representatives, establishing professional credibility and respect and to facilitate a partnership approach. • Work in close partnership with People Services in accordance with the agreed service level agreements to deliver a great customer experience. • Provide first line of support to People Business Partner. • Maintain personal and professional development in order to both meet the changing demands of the role and if appropriate to prepare in readiness for the next role, participating in appropriate training activities and encouraging and supporting others in their development and training. • Carry out relevant activities and tasks as they apply to the role supporting the People team in delivering a 10 out of 10 service. Skills, Knowledge, Experience & Qualifications • Full clean driving license • Significant generalist experience in a large, complex organisation in an advisory/ business partner role • Experience of partnering with a business area and working closely up to director level to provide input and support implementation of people plans • Experience implementing change within an organisation • High level competency with Microsoft IT packages • Degree qualified in a relevant subject e.g. Human Resources / Business. • Experience of working in a trade union recognised environment • Experience of providing generalist support in a blue collar industry If this vacancy is of interest, Please apply direct or call the office on for more information.
Mar 17, 2026
Full time
HR Advisor Salary between £38,000 - £43,000 Full time Temporary Sunderland / Shiremoor (multi-site role) Do you want to take the next step in your HR career and play a key role in supporting our people agenda during an exciting period of change We are currently seeking an experienced HR Advisor to join a well-established organisation on a 12-month fixed-term contract. In this role, you will provide a high-quality, customer-focused advisory service across a range of generalist HR activities while supporting the wider People team. If you enjoy partnering with leaders, guiding managers through employee relations, shaping resourcing decisions, and supporting development and succession planning, then we'd love to hear from you. You'll work closely with stakeholders across your directorate, providing pragmatic, solutions focused advice on policies, employment legislation, and people processes. This role offers the chance to make a meaningful impact while building strong relationships across the business. Along with a salary of between £38,000 - £43,000 we also offer benefits such as: • 25 days holiday • Car allowance / company car scheme • Excellent opportunities for career growth • Payment of professional fees Key Responsibilities • Provide a customer centric people advisory service for an agreed directorate(s) across all generalist activities complying with legislation and internal policies/guidance including and not limited to: resourcing, recruitment and selection, performance management, absence management and employee wellbeing, terms and conditions of service, discipline and grievance, organisational change and learning and development. • Respond effectively to customer enquiries; provide guidance and support, manage escalated challenges/queries with resolution in accordance with policies, procedures and processes. • Coach and guide People managers to effectively manage employee relations issues including sickness absence (short term and long term), performance management, discipline and grievance. • Support the performance management within the directorate, specifically provide 1-1 coaching/guidance for managers to identify and develop talent or poor performance and guide/support development/performance improvement plans for the identified employees complying with relevant policies and best practice. • Advise line managers on resourcing including structure changes, recruitment and selection processes. • Provide input to and support the implementation of directorate specific projects, change management programmes and working groups as and when required. • Provide timely and accurate input to ad hoc managed environment requirements e.g. management reports (weekly, monthly) and use People metrics to identify people related issues for specific business area to facilitate management of these issues to support continuous improvement. • Develop and maintain collaborative and productive working relationships with assigned directorate, partners, colleagues and trade union representatives, establishing professional credibility and respect and to facilitate a partnership approach. • Work in close partnership with People Services in accordance with the agreed service level agreements to deliver a great customer experience. • Provide first line of support to People Business Partner. • Maintain personal and professional development in order to both meet the changing demands of the role and if appropriate to prepare in readiness for the next role, participating in appropriate training activities and encouraging and supporting others in their development and training. • Carry out relevant activities and tasks as they apply to the role supporting the People team in delivering a 10 out of 10 service. Skills, Knowledge, Experience & Qualifications • Full clean driving license • Significant generalist experience in a large, complex organisation in an advisory/ business partner role • Experience of partnering with a business area and working closely up to director level to provide input and support implementation of people plans • Experience implementing change within an organisation • High level competency with Microsoft IT packages • Degree qualified in a relevant subject e.g. Human Resources / Business. • Experience of working in a trade union recognised environment • Experience of providing generalist support in a blue collar industry If this vacancy is of interest, Please apply direct or call the office on for more information.
Housing and Co-op Services Manager
Seymour Housing Co-op Watford, Hertfordshire
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 17, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Medical Detection Dogs
HR Coordinator
Medical Detection Dogs
JOB TITLE : HR Coordinator LOCATION : Great Horwood, Buckinghamshire (minimum 4 days in office per week) SALARY : £35 - £40k per annum, depending on experience JOB TYPE : Permanent, 5 days per week (37.5 hours) Medical Detection Dogs trains dogs to save lives. We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease with our Bio Detection Dogs. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist innovative field. MAIN PURPOSE & SCOPE OF THE ROLE: The HR Coordinator will provide specialist and proactive support to other departments within the charity to ensure organisational compliance in all relevant areas relating to HR. WHAT YOU LL DO: Reporting to the People Engagement Manager, you will be supporting the Charity to set and deliver on its People Strategy. You will be responsible for providing operational HR services, advice, and guidance with a primary focus on HR transactions, employee relations management, engagement, recruitment and performance management. You will identify, analyse and utilise HR data to inform decision making and identify more efficient ways of working. Reports to: People Engagement Manager ABOUT THE ROLE You will lead the development and implementation of a best practice approach to recruitment. You will advise managers on best practice techniques for monthly one-to-one meetings and annual appraisals to ensure staff feel confident to openly discuss challenges as well as successes. You will review and update our existing HR policies and procedures, ensuring they not only comply with current HR law but importantly promote best practice. You will also work with the senior leadership team to develop a set of organisational values that prioritise equality, diversity and inclusion and reflect best practice, ensuring these are then communicated to all staff, volunteers, and stakeholders. This is a rare opportunity to join a charity that wants to strengthen the support it provides to its staff and volunteers. Responsibilities of the Role Maintain all HR policies and procedures ensuring they are regularly reviewed and updated to reflect relevant legislation and best practice. Ensure managers and staff are aware of and understand policies and procedures, communicate changes, and provide support to managers when interpreting policies as required. To work in collaboration with the CEO and Senior Leadership Team in leading Medical Detection Dogs towards our vision of becoming a staff-centric charity. Provide an efficient service to deliver HR transaction activities throughout the employment lifecycle, from offer to off-boarding. Provide support, guidance, and advice for managers in conducting and concluding employee relations cases, including absence, performance management, disciplinary and grievance cases, ensuring adherence to policy. Manage, maintain, and deliver the charity s onboarding induction to new members of staff. Always maintain the highest levels of discretion and confidentiality. Be a role model within the charity demonstrating MDD s values and behaviours at all times. Monitor completion of performance appraisals and one to one meetings, issuing reminders and offering support to managers as required. Coordinate and support the delivery of employee engagement surveys, including planning, analysis, reporting and follow up actions. Produce regular HR reports and people data metrics for the Senior Leadership Team (e.g. turnover, tenure, sickness absence trends, performance outcomes). Maintain and update the HR system (Breathe HR), ensuring employee records are accurate and up to date. Prepare and submit monthly payroll changes to the finance team in line with payroll deadlines. Manage staff benefits including the health cash plan, life assurance, pension scheme and long service awards. Produce and circulate internal HR communications such as staff newsletters, HR updates and policy changes. Coordinate and support learning and development activities, including booking and maintaining training records and delivering HR related training for managers and staff (e.g. one to ones, appraisals, HR systems). Assist in developing employee engagement initiatives. Contribute to wellbeing and inclusion initiatives. PERSON SPECIFICATION: Experience & Qualifications Essential CIPD Qualified and a minimum of 3 years experience in a similar role or currently undertaking the qualification. Employee relations (e.g. performance, absence, disciplinary, grievance, redundancy, etc) case management in line with current UK employment legislation Management of end-to-end recruitment activity, supporting hiring managers and focussed on candidate experience Excellent interpersonal, networking and communication skills Experience of managing relationships with staff at all levels Desirable Experience of reward and recognition practices Experience of managing and inspiring staff, including encouraging innovation and improving ways of working to build a resilient and high performing team culture that delivers results Effective organisation and administrative skills gained within HR Experience on use of HR database (BREATHE) Knowledge & Skills DESIRABLE Ability to work independently and under minimal supervision in a fast paced and demanding environment, exercising good judgement, and using own initiative. Ability to work supportively and effectively within and across teams and build good working relationships Ability to maintain confidentiality when appropriate Proficiency in using Microsoft Office Highly effective written and verbal communication skills Good influencing and negotiation skills Strong people management skills with the ability to train and develop individuals and create a one team ethos Other Requirements A full current driving license Comfortable with dogs in the workplace/office DIVERITY, EQUALITY & INCLUSION We are a welcoming, diverse, and inclusive Charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. Charity Values All employees are expected to uphold the charity s core values in their daily work. This includes demonstrating respect through open and considerate communication, fostering cooperation by working collaboratively, maintaining honesty in all interactions and ensuring fairness through just and transparent decision-making. Benefits Sick Pay Health Cash Plan 26 days holiday, increasing with service 5% Employer Pension Contribution Free On-site parking Life Insurance
Mar 17, 2026
Full time
JOB TITLE : HR Coordinator LOCATION : Great Horwood, Buckinghamshire (minimum 4 days in office per week) SALARY : £35 - £40k per annum, depending on experience JOB TYPE : Permanent, 5 days per week (37.5 hours) Medical Detection Dogs trains dogs to save lives. We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease with our Bio Detection Dogs. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist innovative field. MAIN PURPOSE & SCOPE OF THE ROLE: The HR Coordinator will provide specialist and proactive support to other departments within the charity to ensure organisational compliance in all relevant areas relating to HR. WHAT YOU LL DO: Reporting to the People Engagement Manager, you will be supporting the Charity to set and deliver on its People Strategy. You will be responsible for providing operational HR services, advice, and guidance with a primary focus on HR transactions, employee relations management, engagement, recruitment and performance management. You will identify, analyse and utilise HR data to inform decision making and identify more efficient ways of working. Reports to: People Engagement Manager ABOUT THE ROLE You will lead the development and implementation of a best practice approach to recruitment. You will advise managers on best practice techniques for monthly one-to-one meetings and annual appraisals to ensure staff feel confident to openly discuss challenges as well as successes. You will review and update our existing HR policies and procedures, ensuring they not only comply with current HR law but importantly promote best practice. You will also work with the senior leadership team to develop a set of organisational values that prioritise equality, diversity and inclusion and reflect best practice, ensuring these are then communicated to all staff, volunteers, and stakeholders. This is a rare opportunity to join a charity that wants to strengthen the support it provides to its staff and volunteers. Responsibilities of the Role Maintain all HR policies and procedures ensuring they are regularly reviewed and updated to reflect relevant legislation and best practice. Ensure managers and staff are aware of and understand policies and procedures, communicate changes, and provide support to managers when interpreting policies as required. To work in collaboration with the CEO and Senior Leadership Team in leading Medical Detection Dogs towards our vision of becoming a staff-centric charity. Provide an efficient service to deliver HR transaction activities throughout the employment lifecycle, from offer to off-boarding. Provide support, guidance, and advice for managers in conducting and concluding employee relations cases, including absence, performance management, disciplinary and grievance cases, ensuring adherence to policy. Manage, maintain, and deliver the charity s onboarding induction to new members of staff. Always maintain the highest levels of discretion and confidentiality. Be a role model within the charity demonstrating MDD s values and behaviours at all times. Monitor completion of performance appraisals and one to one meetings, issuing reminders and offering support to managers as required. Coordinate and support the delivery of employee engagement surveys, including planning, analysis, reporting and follow up actions. Produce regular HR reports and people data metrics for the Senior Leadership Team (e.g. turnover, tenure, sickness absence trends, performance outcomes). Maintain and update the HR system (Breathe HR), ensuring employee records are accurate and up to date. Prepare and submit monthly payroll changes to the finance team in line with payroll deadlines. Manage staff benefits including the health cash plan, life assurance, pension scheme and long service awards. Produce and circulate internal HR communications such as staff newsletters, HR updates and policy changes. Coordinate and support learning and development activities, including booking and maintaining training records and delivering HR related training for managers and staff (e.g. one to ones, appraisals, HR systems). Assist in developing employee engagement initiatives. Contribute to wellbeing and inclusion initiatives. PERSON SPECIFICATION: Experience & Qualifications Essential CIPD Qualified and a minimum of 3 years experience in a similar role or currently undertaking the qualification. Employee relations (e.g. performance, absence, disciplinary, grievance, redundancy, etc) case management in line with current UK employment legislation Management of end-to-end recruitment activity, supporting hiring managers and focussed on candidate experience Excellent interpersonal, networking and communication skills Experience of managing relationships with staff at all levels Desirable Experience of reward and recognition practices Experience of managing and inspiring staff, including encouraging innovation and improving ways of working to build a resilient and high performing team culture that delivers results Effective organisation and administrative skills gained within HR Experience on use of HR database (BREATHE) Knowledge & Skills DESIRABLE Ability to work independently and under minimal supervision in a fast paced and demanding environment, exercising good judgement, and using own initiative. Ability to work supportively and effectively within and across teams and build good working relationships Ability to maintain confidentiality when appropriate Proficiency in using Microsoft Office Highly effective written and verbal communication skills Good influencing and negotiation skills Strong people management skills with the ability to train and develop individuals and create a one team ethos Other Requirements A full current driving license Comfortable with dogs in the workplace/office DIVERITY, EQUALITY & INCLUSION We are a welcoming, diverse, and inclusive Charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. Charity Values All employees are expected to uphold the charity s core values in their daily work. This includes demonstrating respect through open and considerate communication, fostering cooperation by working collaboratively, maintaining honesty in all interactions and ensuring fairness through just and transparent decision-making. Benefits Sick Pay Health Cash Plan 26 days holiday, increasing with service 5% Employer Pension Contribution Free On-site parking Life Insurance
Quality + Health and Safety Manager
Computerworld Personnel Ltd
Quality + Health and Safety Manager Bala 27182 / 617 Starting salary of £40'000 to £50'000. A well-established and successful manufacturer, this company is recognised as the market-leading brand within the industry and has a reputation for quality and innovation that is supported by its excellent technical team. Role & Responsibilities: Drive the implementation of a Health and Safety accreditation. Ensure ISO9001 accreditation is maintained and managed on site and regular audits undertaken to ensure accuracy. Work within the management team for the business and add a quality/ health and safety aspect to discussions Review team performance and coach the team to understand and embrace Quality and Health and Safety into their working practises and systems. Ensure stock condition is maximised to ensure quality pick/pack and delivery Liaise with other engineers to develop and implement systems and processes that improve overall production operations - utilising Quality and Lean practices. Maintain zero lost time status and ensure working practises are followed within the area and team Train, mentor, and supervise staff to ensure adherence to standard operating procedures and maximum output efficiency. Knowledge, Skills & Experience: Ability to provide and delivery process control to situations Hands on, foot forward thinker with genuine desire to grow the role and department Strong knowledge of ISO implementation and management processes and quality control principles Proven track record of implementing continuous improvement initiatives to drive operational efficiencies. Excellent leadership skills with the ability to lead, motivate and inspire a team Strong engineering knowledge and understanding - with a hands on approach. Proficient in analysis of data, identifying trends, and making data-driven decisions Benefits Package: A starting salary between £40'000 to £50'000 Opportunities for technical advancement Enhanced Company Pension Flexible Working Health & Wellbeing Program To apply please email your CV / resume to Hunter Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Mar 17, 2026
Full time
Quality + Health and Safety Manager Bala 27182 / 617 Starting salary of £40'000 to £50'000. A well-established and successful manufacturer, this company is recognised as the market-leading brand within the industry and has a reputation for quality and innovation that is supported by its excellent technical team. Role & Responsibilities: Drive the implementation of a Health and Safety accreditation. Ensure ISO9001 accreditation is maintained and managed on site and regular audits undertaken to ensure accuracy. Work within the management team for the business and add a quality/ health and safety aspect to discussions Review team performance and coach the team to understand and embrace Quality and Health and Safety into their working practises and systems. Ensure stock condition is maximised to ensure quality pick/pack and delivery Liaise with other engineers to develop and implement systems and processes that improve overall production operations - utilising Quality and Lean practices. Maintain zero lost time status and ensure working practises are followed within the area and team Train, mentor, and supervise staff to ensure adherence to standard operating procedures and maximum output efficiency. Knowledge, Skills & Experience: Ability to provide and delivery process control to situations Hands on, foot forward thinker with genuine desire to grow the role and department Strong knowledge of ISO implementation and management processes and quality control principles Proven track record of implementing continuous improvement initiatives to drive operational efficiencies. Excellent leadership skills with the ability to lead, motivate and inspire a team Strong engineering knowledge and understanding - with a hands on approach. Proficient in analysis of data, identifying trends, and making data-driven decisions Benefits Package: A starting salary between £40'000 to £50'000 Opportunities for technical advancement Enhanced Company Pension Flexible Working Health & Wellbeing Program To apply please email your CV / resume to Hunter Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Johnson Matthey
Site Process Safety Engineer
Johnson Matthey Royston, Hertfordshire
Job title: Site Process Safety Engineer Location: Royston, Hertfordshire, UK (site based role) World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Site Process Safety Engineer, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. As the Site Process Safety Engineer, you will support the Site Process Safety Programme and associated strategy, improving and developing PSRM practices and systems efficiently and driving consistent behaviours and systematically controlling process safety risk and compliance at site. You will be part of a core Site Based Engineering team within PGMS to ensure focus and delivery of all activities including and contributing to process safety, while supporting programme elements of process safety risk reduction personally for the site including implementation of the JM process safety policies to ensure compliance, reporting and analysis of core programme metrics to PGMS Leadership and JM Group Teams. The role: As a Site Process Safety Engineer, you will help drive our goals by: Being a point of contact for the PGMS Site in relation to Process Safety Plan and associated strategy and help site drive PSRM activities. Supporting local Project Engineering and Management of Change teams with site based PSM Guidance and support. Supporting the delivery of local site PHR plan, including LOPA and ALARP Demonstration. Support Site Process Safety Engineer in the delivery of local Process Safety Management Meeting with Site Manager and Site Engineering Manager. Supporting the Engineering Manager and Site Manager in the smooth transition of core PSM activities from Dual Site Transformation to business as usual activity. Key skills that will help you succeed in this role: Knowledge/experience in Process Safety Management Knowledge/experience in COMAH and working in an upper tier COMAH site Experience of managing a significant change in an organisation Competence in Microsoft Word, Excel and PowerPoint Decision making skills relating to Process Safety Assessments and associated escalation Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts House saving funds Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Mar 17, 2026
Full time
Job title: Site Process Safety Engineer Location: Royston, Hertfordshire, UK (site based role) World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Site Process Safety Engineer, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. As the Site Process Safety Engineer, you will support the Site Process Safety Programme and associated strategy, improving and developing PSRM practices and systems efficiently and driving consistent behaviours and systematically controlling process safety risk and compliance at site. You will be part of a core Site Based Engineering team within PGMS to ensure focus and delivery of all activities including and contributing to process safety, while supporting programme elements of process safety risk reduction personally for the site including implementation of the JM process safety policies to ensure compliance, reporting and analysis of core programme metrics to PGMS Leadership and JM Group Teams. The role: As a Site Process Safety Engineer, you will help drive our goals by: Being a point of contact for the PGMS Site in relation to Process Safety Plan and associated strategy and help site drive PSRM activities. Supporting local Project Engineering and Management of Change teams with site based PSM Guidance and support. Supporting the delivery of local site PHR plan, including LOPA and ALARP Demonstration. Support Site Process Safety Engineer in the delivery of local Process Safety Management Meeting with Site Manager and Site Engineering Manager. Supporting the Engineering Manager and Site Manager in the smooth transition of core PSM activities from Dual Site Transformation to business as usual activity. Key skills that will help you succeed in this role: Knowledge/experience in Process Safety Management Knowledge/experience in COMAH and working in an upper tier COMAH site Experience of managing a significant change in an organisation Competence in Microsoft Word, Excel and PowerPoint Decision making skills relating to Process Safety Assessments and associated escalation Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts House saving funds Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
RISE Mutual CIC
Drive Service Manager
RISE Mutual CIC
RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE's programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people, including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community. RISE delivers an innovative London wide project, DRIVE. DRIVE aims to reduce the number of adult and child victims of domestic abusive by disrupting and changing perpetrator behaviour and maintain effective risk management of high risk, high harm perpetrators. DRIVE is currently being expanded across all 32 London Boroughs. The RESPECT, SafeLives, Social Finance-led project sees RISE collaborate with London boroughs, statutory agencies such as the police, probation service and childrens social care and local specialist agencies to challenge the behaviour of high-risk perpetrators of domestic abuse. The focus of DRIVE is to hold the perpetrators to account, rather than expecting punitive measures of uprooting the victim and children from their family, community and schools to be the solution; thereby allowing the perpetrator to move from one victim to the next. Key Accountabilities The DRIVE Service Manager will be responsible for mobilising the expansion project across London, working closely with all Boroughs and the Drive Central Team. The DRIVE Team (Case Managers and Team Leaders) will develop and co-ordinate an individual, multi-modal intervention plan for each Service User, which will incorporate support and/or disruption strategies; a pro-active approach to Service User engagement and commitment to working towards attitudinal and behavioural change, whilst keeping the victim's safety central to any interventions implemented. The Service Manager will seek to ensure this role is carried out fairly, and take organisational responsibility for risk. The DRIVE Service Manager will also line manage DRIVE Team Leaders and Case Managers where needed. Management and Development: Provide each Team Leader/Case Manager with monthly Case Management Supervision. As part of the monthly Case management supervision process, the Team Leaders and Case Manager should be given the opportunity to discuss Service User cases; exploring concerns, reviewing assessment decisions and developing a collaborative individual intervention plan. Ensure that the service is managed in accordance with its governing documents from the DRIVE case management manual. Provide annual appraisal and regular support and supervision reviews to ensure that great performance is recognised; and that poor performance, and welfare issues affecting performance, are addressed. Offering Clinical Supervision as necessary. Support, manage and develop Team Leaders and Case Managers, promoting wellbeing and growth within their roles. Ensure Team Leaders and Case Managers maintain safeguarding training up to date in line with local protocols. Ensure Team Leaders and Case Managers attend all training delivered by RESPECT and other relevant training. Ensure that all safeguarding and critical incidents are reported in a timely manner following the appropriate protocols. Management and Performance: Provide routine reports to the Project Director, funders and stakeholders so that they can assess the overall performance of the service. To ensure that the required data is recorded on the Drive case management system, so that the evaluation, performance management and service learning is maximised. Represent the service at local and national events; deliver training and presentations as appropriate in partnership with the Project Director. Contribute to the learning from the Drive Pilot through service reviews, working with the Drive Evaluators, supporting the Drive Partnership in addressing implementation and ongoing delivery Strategic Management Develop and maintain links with other agencies, both as an individual and as a service; developing protocols, referral procedures, skills sharing and joint working with external partners as appropriate. Attend and partake the Domestic Abuse Perpetrator Panel (DAPP) and MARAC meetings. Develop and maintain effective links with other agencies, attending strategic and operational working groups as appropriate. Demonstrate a proactive approach to resolving barriers to achieving the Drive objectives with other professionals and services. Share best practice with other Service Managers to further develop the role and the Drive project in general. Work with the Director, Practice Adviser, Steering Group and Drive Project Evaluators to maximise learning from the pilot sites and modify the model according to findings from data on what is proving effective. Develop and share ideas for service innovation, exploring options for implementation locally and informing the potential for national roll-out on conclusion of the pilot phase. Recording and administrative tasks: Supervision sessions will be recorded on the Case Management Supervision pro-forma, and form part of the quality assurance and staff support and supervision processes as well as informing the personal and professional development of the Team leader Case Manager. Ensure that Team Leader and Case Managers' files and records are accurate and complete, submitted at the appropriate data collection milestones and that both are kept and are in compliance with General Data Protection Regulations 2018 (GDPR), the UK Data Protection Act 2018 and meet IMR (Internal Management Report for Domestic Homicide Reviews DHR) recording standards. Maintain an accurate and secure audit trail of all relevant communication in compliance with GDPR 2018. Support Team Leaders and Case Managers to use the Drive Project electronic case management system accurately and consistently for all their work. General tasks: Be a strong advocate for RISE delivery, representing RISE and its strategic direction at key stakeholder events. Attend management meetings as directed by line manager. Confidentiality and Information Security Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE's Privacy, IT and Data protection policies, and that of our partners where relevant. Comply with security measures in accordance with RISE policies and our partner's E-mail and Internet use. Safeguarding Children and Vulnerable Adults RISE is committed to keeping children and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role. Other duties Undertake other duties as may be required which are commensurate with the grade and nature of the post. Cover for other management posts as appropriate. Knowledge, Skills, Abilities and Experience Essential Evidence of sound strategic thinking Experience managing staff Sound knowledge and understanding of Domestic Abuse work and Rehabilitative Interventions. Experience of managing performance and a track record of improving team/unit performance Ability to review and analyse data and apply problem solving skills to improve performance Experience of working effectively across organisational boundaries Experience of managing successful projects Sound knowledge of the principles of Equal Opportunities, anti-discriminatory practice and valuing diversity Excellent communication skills - written, verbal and presentation Experience of managing budgets A strong understanding and experience of risk management Experience and knowledge of multi-agency liaison risk management. Experience of working with both Families, Children and Service Users. An Enhanced DBS Check is required for this role. Desirable A relevant qualification, e.g Management or strategic leadership Corporate responsibilities Vision Works towards our vision. Values Demonstrates our values every day, in relation to: People Change Innovation Diversity Excellence Evidence -led Collaboration Social impact Strategic Objectives Helps to achieve the RISE's Strategic Objectives. Promoting equality, diversity and rights Promote RISE's Equality Policy and Code of Conduct and carry out duties and responsibilities with due regard to these polices at all times. Promote anti-discriminatory practice in ways that are consistent with professional legislative frameworks and RISE policies. Embed considerations around diversity and inclusion into RISE's engagement with customers and stakeholders. Ongoing review of Marketing and communications strategies aimed at staff . click apply for full job details
Mar 17, 2026
Full time
RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE's programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people, including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community. RISE delivers an innovative London wide project, DRIVE. DRIVE aims to reduce the number of adult and child victims of domestic abusive by disrupting and changing perpetrator behaviour and maintain effective risk management of high risk, high harm perpetrators. DRIVE is currently being expanded across all 32 London Boroughs. The RESPECT, SafeLives, Social Finance-led project sees RISE collaborate with London boroughs, statutory agencies such as the police, probation service and childrens social care and local specialist agencies to challenge the behaviour of high-risk perpetrators of domestic abuse. The focus of DRIVE is to hold the perpetrators to account, rather than expecting punitive measures of uprooting the victim and children from their family, community and schools to be the solution; thereby allowing the perpetrator to move from one victim to the next. Key Accountabilities The DRIVE Service Manager will be responsible for mobilising the expansion project across London, working closely with all Boroughs and the Drive Central Team. The DRIVE Team (Case Managers and Team Leaders) will develop and co-ordinate an individual, multi-modal intervention plan for each Service User, which will incorporate support and/or disruption strategies; a pro-active approach to Service User engagement and commitment to working towards attitudinal and behavioural change, whilst keeping the victim's safety central to any interventions implemented. The Service Manager will seek to ensure this role is carried out fairly, and take organisational responsibility for risk. The DRIVE Service Manager will also line manage DRIVE Team Leaders and Case Managers where needed. Management and Development: Provide each Team Leader/Case Manager with monthly Case Management Supervision. As part of the monthly Case management supervision process, the Team Leaders and Case Manager should be given the opportunity to discuss Service User cases; exploring concerns, reviewing assessment decisions and developing a collaborative individual intervention plan. Ensure that the service is managed in accordance with its governing documents from the DRIVE case management manual. Provide annual appraisal and regular support and supervision reviews to ensure that great performance is recognised; and that poor performance, and welfare issues affecting performance, are addressed. Offering Clinical Supervision as necessary. Support, manage and develop Team Leaders and Case Managers, promoting wellbeing and growth within their roles. Ensure Team Leaders and Case Managers maintain safeguarding training up to date in line with local protocols. Ensure Team Leaders and Case Managers attend all training delivered by RESPECT and other relevant training. Ensure that all safeguarding and critical incidents are reported in a timely manner following the appropriate protocols. Management and Performance: Provide routine reports to the Project Director, funders and stakeholders so that they can assess the overall performance of the service. To ensure that the required data is recorded on the Drive case management system, so that the evaluation, performance management and service learning is maximised. Represent the service at local and national events; deliver training and presentations as appropriate in partnership with the Project Director. Contribute to the learning from the Drive Pilot through service reviews, working with the Drive Evaluators, supporting the Drive Partnership in addressing implementation and ongoing delivery Strategic Management Develop and maintain links with other agencies, both as an individual and as a service; developing protocols, referral procedures, skills sharing and joint working with external partners as appropriate. Attend and partake the Domestic Abuse Perpetrator Panel (DAPP) and MARAC meetings. Develop and maintain effective links with other agencies, attending strategic and operational working groups as appropriate. Demonstrate a proactive approach to resolving barriers to achieving the Drive objectives with other professionals and services. Share best practice with other Service Managers to further develop the role and the Drive project in general. Work with the Director, Practice Adviser, Steering Group and Drive Project Evaluators to maximise learning from the pilot sites and modify the model according to findings from data on what is proving effective. Develop and share ideas for service innovation, exploring options for implementation locally and informing the potential for national roll-out on conclusion of the pilot phase. Recording and administrative tasks: Supervision sessions will be recorded on the Case Management Supervision pro-forma, and form part of the quality assurance and staff support and supervision processes as well as informing the personal and professional development of the Team leader Case Manager. Ensure that Team Leader and Case Managers' files and records are accurate and complete, submitted at the appropriate data collection milestones and that both are kept and are in compliance with General Data Protection Regulations 2018 (GDPR), the UK Data Protection Act 2018 and meet IMR (Internal Management Report for Domestic Homicide Reviews DHR) recording standards. Maintain an accurate and secure audit trail of all relevant communication in compliance with GDPR 2018. Support Team Leaders and Case Managers to use the Drive Project electronic case management system accurately and consistently for all their work. General tasks: Be a strong advocate for RISE delivery, representing RISE and its strategic direction at key stakeholder events. Attend management meetings as directed by line manager. Confidentiality and Information Security Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE's Privacy, IT and Data protection policies, and that of our partners where relevant. Comply with security measures in accordance with RISE policies and our partner's E-mail and Internet use. Safeguarding Children and Vulnerable Adults RISE is committed to keeping children and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role. Other duties Undertake other duties as may be required which are commensurate with the grade and nature of the post. Cover for other management posts as appropriate. Knowledge, Skills, Abilities and Experience Essential Evidence of sound strategic thinking Experience managing staff Sound knowledge and understanding of Domestic Abuse work and Rehabilitative Interventions. Experience of managing performance and a track record of improving team/unit performance Ability to review and analyse data and apply problem solving skills to improve performance Experience of working effectively across organisational boundaries Experience of managing successful projects Sound knowledge of the principles of Equal Opportunities, anti-discriminatory practice and valuing diversity Excellent communication skills - written, verbal and presentation Experience of managing budgets A strong understanding and experience of risk management Experience and knowledge of multi-agency liaison risk management. Experience of working with both Families, Children and Service Users. An Enhanced DBS Check is required for this role. Desirable A relevant qualification, e.g Management or strategic leadership Corporate responsibilities Vision Works towards our vision. Values Demonstrates our values every day, in relation to: People Change Innovation Diversity Excellence Evidence -led Collaboration Social impact Strategic Objectives Helps to achieve the RISE's Strategic Objectives. Promoting equality, diversity and rights Promote RISE's Equality Policy and Code of Conduct and carry out duties and responsibilities with due regard to these polices at all times. Promote anti-discriminatory practice in ways that are consistent with professional legislative frameworks and RISE policies. Embed considerations around diversity and inclusion into RISE's engagement with customers and stakeholders. Ongoing review of Marketing and communications strategies aimed at staff . click apply for full job details
Nationwide
Senior Employee Relations Consultant
Nationwide
At Nationwide, having a clear focus on our performance and people is critical to successfully delivering our strategic drivers and creating the best service for our customers. Our HR Case Management team has always played a pivotal role in providing both specialist employee relations advice to managers and end-to-end support regarding performance management, misconduct, sickness absence, whistleblowing and resolving all workplace disputes. We're looking for a Senior Employee Relations Consultant to work as part of a specialist HR team supporting business leaders with the most complex people management employee relations that we see at Nationwide. A key part of this role will be building trusted relationships across a number of business functions. This is a 10 month Fixed Term Contract. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be quarterly in Swindon, London or Glasgow. If your application is successful, your hiring manager will provide further details on how this works. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. Uncompromisingly Customer, whatever our role The extras you'll get Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year Banking - but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. What to do next If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. If your application is successful, your internal job title will be "Senior Case Consultant". Banking - but fairer, more rewarding, and for the good of society What you'll be doing You'll be part of a well valued and supportive team, acting as a trusted advisor to business leaders at all levels, building strong relationships and managing a complex Employee Relations caseload. You'll operate at pace, with pragmatism, accuracy and a commercial lens to deliver quality, consistent and risk based end to end people management advice and solutions. You'll also be providing hands on support for complex investigations, whistleblowing cases, formal hearings, meetings and appeals. In addition, you will ensure we get leaders the right support for their needs, working across the team to embed an evolved operating model, minimising handoffs and encouraging end to end ownership. You'll provide expert coaching, tailored training and ER surgeries to line managers, facilitating the practical implementation of Nationwide's people policies and procedures. About you For this role, you will have/be: Demonstrable experience in complex Employee Relations case management in a regulated, financial services or unionised environment A strong relationship builder with the ability and passion to influence, partner and coach managers on challenging people management issues A sound knowledge of employment law and applying this with a commercial lens in a workplace setting Excellent communication skills both written and verbal, with experience in report writing Excellent attention to detail with the ability to balance workloads from different sources, and prioritise cases appropriately, managing stakeholder expectations Experience of identifying trends, process improvements and then proposing suitable solutions Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. Job Info Job Identification 2231 Apply Before 03/12/2026, 11:55 PM Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Belfast City Hall, Belfast, Antrim, BT1 5AG, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB 47/49 Queen Street, Cardiff, CF10 2AS, GB Kings Park Road, Northampton, Northamptonshire, NN3 6NW, GB 38 Carver Street, Sheffield, West Yorkshire, S1 4FS, GB 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB 92/96 Argyle Street, Glasgow, Glasgow City, G2 8BQ, GB 28 King Street, Maidstone, ME14 1DA, GB 2 Spring Gardens, Manchester, M2 1EE, GB 32 St Stephens Street, Norwich, Norfolk, NR1 3SH, GB 7/11 Montague Street, Worthing, BN11 3AX, GB
Mar 17, 2026
Full time
At Nationwide, having a clear focus on our performance and people is critical to successfully delivering our strategic drivers and creating the best service for our customers. Our HR Case Management team has always played a pivotal role in providing both specialist employee relations advice to managers and end-to-end support regarding performance management, misconduct, sickness absence, whistleblowing and resolving all workplace disputes. We're looking for a Senior Employee Relations Consultant to work as part of a specialist HR team supporting business leaders with the most complex people management employee relations that we see at Nationwide. A key part of this role will be building trusted relationships across a number of business functions. This is a 10 month Fixed Term Contract. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be quarterly in Swindon, London or Glasgow. If your application is successful, your hiring manager will provide further details on how this works. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. Uncompromisingly Customer, whatever our role The extras you'll get Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year Banking - but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. What to do next If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. If your application is successful, your internal job title will be "Senior Case Consultant". Banking - but fairer, more rewarding, and for the good of society What you'll be doing You'll be part of a well valued and supportive team, acting as a trusted advisor to business leaders at all levels, building strong relationships and managing a complex Employee Relations caseload. You'll operate at pace, with pragmatism, accuracy and a commercial lens to deliver quality, consistent and risk based end to end people management advice and solutions. You'll also be providing hands on support for complex investigations, whistleblowing cases, formal hearings, meetings and appeals. In addition, you will ensure we get leaders the right support for their needs, working across the team to embed an evolved operating model, minimising handoffs and encouraging end to end ownership. You'll provide expert coaching, tailored training and ER surgeries to line managers, facilitating the practical implementation of Nationwide's people policies and procedures. About you For this role, you will have/be: Demonstrable experience in complex Employee Relations case management in a regulated, financial services or unionised environment A strong relationship builder with the ability and passion to influence, partner and coach managers on challenging people management issues A sound knowledge of employment law and applying this with a commercial lens in a workplace setting Excellent communication skills both written and verbal, with experience in report writing Excellent attention to detail with the ability to balance workloads from different sources, and prioritise cases appropriately, managing stakeholder expectations Experience of identifying trends, process improvements and then proposing suitable solutions Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. Job Info Job Identification 2231 Apply Before 03/12/2026, 11:55 PM Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Belfast City Hall, Belfast, Antrim, BT1 5AG, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB 47/49 Queen Street, Cardiff, CF10 2AS, GB Kings Park Road, Northampton, Northamptonshire, NN3 6NW, GB 38 Carver Street, Sheffield, West Yorkshire, S1 4FS, GB 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB 92/96 Argyle Street, Glasgow, Glasgow City, G2 8BQ, GB 28 King Street, Maidstone, ME14 1DA, GB 2 Spring Gardens, Manchester, M2 1EE, GB 32 St Stephens Street, Norwich, Norfolk, NR1 3SH, GB 7/11 Montague Street, Worthing, BN11 3AX, GB
SHE Manager
HSE Recruitment Halifax, Yorkshire
Company: Global, iconic and well-established FMCG manufacturer Role: SHE Manager Location: Halifax, West Yorkshire (single site, complex facility) Salary: £55,000 - £65,000 per annum DOE significant benefit package (total reward package circa up to £90,000) Direct Reports : 2 SHE Advisors Overview: Seeking an experienced SHE Leader who has proven success in fast-paced manufacturing environments. A subject matter expert to advise and support stakeholders and site based, line managers on managing Health, Safety, and Environment. Creating a safe working environment and ensure compliance with relevant regulations while fostering a culture of continuous improvement in SHE practices. Main Responsibilities: Offering hands on support whilst balancing the strategic needs of the site. Coach, mentor and support two junior SHE Advisors. Provide expert guidance to line managers on Health, Safety, and Environmental management practices. Foster a comprehensive understanding of SHE values and inspire compliance among stakeholders. Identify SHE priorities, current and future challenges, and opportunities for improvement at the site level. Develop and enhance site SHE programmes to ensure compliance and performance improvement. Oversee the implementation of the Environmental Management System and relevant market standards. Provide training and coaching to managers and team leaders, empowering them to take ownership of SHE within their areas of responsibility. Ensure regular audits and assessments of compliance, using results to drive further improvements. Maintain certification to relevant safety and environmental standards. Engage with external stakeholders, including trades unions, local regulators, and communities, to build long-term, positive relationships regarding SHE topics. Essential Experience, Training and Qualifications: From a manufacturing background, ideally with prior food manufacturing experience NEBOSH Diploma or equivalent Experience with ISO 45001, ISO 14001 Proven to support and maturing cultural and behavioural change Change management experience Additional Requirements: Self-motivated, confident who can communicate with gravitas Can be both strategic and hands on Adaptive thinker Strong Leadership and Management skills Able to influence, gain buy -in and collaborative across departments Strong coach and mentor Interested? Apply now for immediate consideration . Alternatively, if you know of anyone who may be interested in this opportunity, please forward on our details.
Mar 17, 2026
Full time
Company: Global, iconic and well-established FMCG manufacturer Role: SHE Manager Location: Halifax, West Yorkshire (single site, complex facility) Salary: £55,000 - £65,000 per annum DOE significant benefit package (total reward package circa up to £90,000) Direct Reports : 2 SHE Advisors Overview: Seeking an experienced SHE Leader who has proven success in fast-paced manufacturing environments. A subject matter expert to advise and support stakeholders and site based, line managers on managing Health, Safety, and Environment. Creating a safe working environment and ensure compliance with relevant regulations while fostering a culture of continuous improvement in SHE practices. Main Responsibilities: Offering hands on support whilst balancing the strategic needs of the site. Coach, mentor and support two junior SHE Advisors. Provide expert guidance to line managers on Health, Safety, and Environmental management practices. Foster a comprehensive understanding of SHE values and inspire compliance among stakeholders. Identify SHE priorities, current and future challenges, and opportunities for improvement at the site level. Develop and enhance site SHE programmes to ensure compliance and performance improvement. Oversee the implementation of the Environmental Management System and relevant market standards. Provide training and coaching to managers and team leaders, empowering them to take ownership of SHE within their areas of responsibility. Ensure regular audits and assessments of compliance, using results to drive further improvements. Maintain certification to relevant safety and environmental standards. Engage with external stakeholders, including trades unions, local regulators, and communities, to build long-term, positive relationships regarding SHE topics. Essential Experience, Training and Qualifications: From a manufacturing background, ideally with prior food manufacturing experience NEBOSH Diploma or equivalent Experience with ISO 45001, ISO 14001 Proven to support and maturing cultural and behavioural change Change management experience Additional Requirements: Self-motivated, confident who can communicate with gravitas Can be both strategic and hands on Adaptive thinker Strong Leadership and Management skills Able to influence, gain buy -in and collaborative across departments Strong coach and mentor Interested? Apply now for immediate consideration . Alternatively, if you know of anyone who may be interested in this opportunity, please forward on our details.
Housing and Co-op Services Manager
Seymour Housing Co-op Harrow, Middlesex
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 17, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Customer Care Representative
Skechers St. Albans, Hertfordshire
A cookie is a small removable text file that is downloaded onto your computer, mobile, tablet or other device when you access a website Customer Care Representative page is loaded Customer Care Representativelocations: St. Albans, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR125795As a Customer Care Representative, you will assist and support in the daily operations of the UK and Ireland websites, ensuring the highest possible level of service. You will oversee all orders moving through the e-commerce system and assist in the administration of faulty shoe claims, refunds, and exchanges for our wholesale operation.If so, we want you to join our team as a 'Skechers Customer Care Representative' This role also involves assisting with the implementation and providing support of any online marketing initiatives. Carrying out ad-hoc duties and responsibilities as requested or assigned by the customer service manager.With competitive salary and benefits, plus opportunities for career growth. You can make your mark in the world of retail with Skechers! We want you to be yourself and feel welcome when you join us. What we're looking for: Excellent customer facing communication skills and ability to close complaints with a positive outcome for both parties. Professionally and confidently able to communicate and liaise at all levels. Articulate with excellent writing skills. Have a positive outlook. Friendly and approachable. Ability to interpret documents such as e-mails, safety rules, policies and procedures and operating/maintenance instructions. Ability to think outside the box. Self motivated and can work on own initiative. Creative with the ability to think ahead. Proficient in MS Office (Word, PowerPoint, Excel and Outlook). Skechers offers: Competitive salary and benefits package Opportunities for career growth and development A fun and dynamic work environment Product discount Free onsite parking Find out more about our benefits and perks once you've applied! This is a great opportunity to join us and make a positive impact. If you feel you can be a true brand ambassador for Skechers.Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants. BE YOU - FEEL WELCOME About Skechers Skechers, a global Fortune 500(R) company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. Be You - Feel Welcome Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants. Reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailed above.
Mar 17, 2026
Full time
A cookie is a small removable text file that is downloaded onto your computer, mobile, tablet or other device when you access a website Customer Care Representative page is loaded Customer Care Representativelocations: St. Albans, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR125795As a Customer Care Representative, you will assist and support in the daily operations of the UK and Ireland websites, ensuring the highest possible level of service. You will oversee all orders moving through the e-commerce system and assist in the administration of faulty shoe claims, refunds, and exchanges for our wholesale operation.If so, we want you to join our team as a 'Skechers Customer Care Representative' This role also involves assisting with the implementation and providing support of any online marketing initiatives. Carrying out ad-hoc duties and responsibilities as requested or assigned by the customer service manager.With competitive salary and benefits, plus opportunities for career growth. You can make your mark in the world of retail with Skechers! We want you to be yourself and feel welcome when you join us. What we're looking for: Excellent customer facing communication skills and ability to close complaints with a positive outcome for both parties. Professionally and confidently able to communicate and liaise at all levels. Articulate with excellent writing skills. Have a positive outlook. Friendly and approachable. Ability to interpret documents such as e-mails, safety rules, policies and procedures and operating/maintenance instructions. Ability to think outside the box. Self motivated and can work on own initiative. Creative with the ability to think ahead. Proficient in MS Office (Word, PowerPoint, Excel and Outlook). Skechers offers: Competitive salary and benefits package Opportunities for career growth and development A fun and dynamic work environment Product discount Free onsite parking Find out more about our benefits and perks once you've applied! This is a great opportunity to join us and make a positive impact. If you feel you can be a true brand ambassador for Skechers.Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants. BE YOU - FEEL WELCOME About Skechers Skechers, a global Fortune 500(R) company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. Be You - Feel Welcome Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants. Reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailed above.
Housing and Co-op Services Manager
Seymour Housing Co-op Romford, Essex
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 17, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Smurfit Westrock
Customer Service Executive
Smurfit Westrock Chesterfield, Derbyshire
Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we're committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role The team are recruiting for a Customer Service Executive to join the Markham Vale site. This role will report directly to the Customer Service Manager and will support our drive to offer best in class Customer Service and ease of business. The purpose of the role is to contribute to the site's sales development through effective delivery of best in class customer service to existing and potential accounts. Primary responsibilities will include: To manage customer expectations around order placement and delivery against agreed SLAs. Manage stocks against agreed levels (to be reviewed weekly) to ensure balance between OTIF levels, Production Capacity and Aged stock. Manage order book in line with transport planning to ensure timely delivery whilst minimising cost impact to the business. Customer Account Management - developing good customer relationships, looking after customers to ensure business levels are maintained. Compliance with company's Health and Safety requirements. Each individual has a legal obligation to take reasonable care for their own health and safety and for the safety of other people who may be affected by their acts or omissions. Day-to-day responsibilities will include: Placing Sales Orders on system, communicating timelines & escalating any priority jobs to ensure the Customer's deadline is met whenever possible. Placing regular call offs & providing weekly Stock Sheets for Customers to place replenishment orders to meet demand. The collation & verification of inputs to the New Job Meeting Process. Managing complaints and invoice queries effectively and appropriately. Proactively identifying opportunities to improve processes & create flexibility within the team to help manage a large portfolio of Customers with varying needs. Key Skills, Personal Characteristics and Qualifications Excellent communication Experience of effectively managing relationships at all levels, internally and externally. Ability to challenge existing processes for the benefit of Smurfit Kappa and the customer and where feasible implementation solutions. Not afraid to challenge the status quo. Ability to work under pressure and remain calm. Evidence of demonstrating a proactive 'can do' attitude. Proven track record in taking ownership for issues and for consistently delivering results. Excellent time management and personal organisation skills with a flexible approach. Understanding of full product lifecycle from initial concept and design through to production. The ability to handle complaints and difficult situations in a patient, calm and effective way Good understanding of computer systems including Microsoft Excel. Develop good, productive working relationships with internal and external customers. What We Offer Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme Ongoing training and development opportunities 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
Mar 17, 2026
Full time
Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we're committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role The team are recruiting for a Customer Service Executive to join the Markham Vale site. This role will report directly to the Customer Service Manager and will support our drive to offer best in class Customer Service and ease of business. The purpose of the role is to contribute to the site's sales development through effective delivery of best in class customer service to existing and potential accounts. Primary responsibilities will include: To manage customer expectations around order placement and delivery against agreed SLAs. Manage stocks against agreed levels (to be reviewed weekly) to ensure balance between OTIF levels, Production Capacity and Aged stock. Manage order book in line with transport planning to ensure timely delivery whilst minimising cost impact to the business. Customer Account Management - developing good customer relationships, looking after customers to ensure business levels are maintained. Compliance with company's Health and Safety requirements. Each individual has a legal obligation to take reasonable care for their own health and safety and for the safety of other people who may be affected by their acts or omissions. Day-to-day responsibilities will include: Placing Sales Orders on system, communicating timelines & escalating any priority jobs to ensure the Customer's deadline is met whenever possible. Placing regular call offs & providing weekly Stock Sheets for Customers to place replenishment orders to meet demand. The collation & verification of inputs to the New Job Meeting Process. Managing complaints and invoice queries effectively and appropriately. Proactively identifying opportunities to improve processes & create flexibility within the team to help manage a large portfolio of Customers with varying needs. Key Skills, Personal Characteristics and Qualifications Excellent communication Experience of effectively managing relationships at all levels, internally and externally. Ability to challenge existing processes for the benefit of Smurfit Kappa and the customer and where feasible implementation solutions. Not afraid to challenge the status quo. Ability to work under pressure and remain calm. Evidence of demonstrating a proactive 'can do' attitude. Proven track record in taking ownership for issues and for consistently delivering results. Excellent time management and personal organisation skills with a flexible approach. Understanding of full product lifecycle from initial concept and design through to production. The ability to handle complaints and difficult situations in a patient, calm and effective way Good understanding of computer systems including Microsoft Excel. Develop good, productive working relationships with internal and external customers. What We Offer Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme Ongoing training and development opportunities 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
Head of Country Operations (Director) - Clinical Operations
MSD Malaysia
Head of Country Operations (Director) - Clinical Operations page is loaded Head of Country Operations (Director) - Clinical Operationsremote type: Hybridlocations: GBR - London - London (Moorgate WeWork)time type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: March 27, 2026 (19 days left to apply)job requisition id: R376273Job DescriptionOur Clinical Research team pushes the boundaries of global healthcare through research and innovation. Through clinical trials and surveillance, we ensure the safety and efficacy of our existing and pipeline products to produce safe, effective, innovative medicine.In this role, you will be accountable for the execution of UK operations through oversight of project support and regulatory and financial activities. You will manage and lead the strategy and execution of all regulatory, financial and logistics activities associated with insourced clinical studies.You will report into the UK Clinical Research Executive Director, playing an integral role in our UK Leadership team and be instrumental in our ability to execute our studies in adherence to local regulations, Standard Operating Procedures (SOPs), and ICH Good Clinical Practice (GCP) guidelines. You'll collaborate closely with internal and external stakeholders to drive alignment and enhance the capabilities of our clinical research landscape. What you will do: Multi-team leader of a team of Clinical Operation Managers (COM), COM Leads, Sr. COMs and Clinical Trial Coordinators (CTC), cultivating key talent and fostering a high-performance culture Define and oversee operational strategy for studies within our broad clinical trial portfolio, ensuring streamlined and efficient submissions, contracting, and project support. Ensure oversight of key performance indicators to drive organisational efficiency and the highest quality standards. Work closely with UK Clinical Research Executive Director and Leadership Team to alignment on project deliverables and ensure smooth cross functional delivery Direct strategy and operations for rapid start up activities relevant to submissions, contracting and project support Partner with regional and headquarters-based colleagues to help drive company strategy, with specific focus on standards of practice for site budgeting, site contracting, Informed Consents, and management of Ethics Committees and Health Authorities. Partner with vendors/service providers that support operational implementation and study execution. Oversee and monitor deliverables critical to the success of operational strategy. What you will need: Experience in leadership and oversight of clinical trial operations In-depth knowledge of MHRA requirements and submissions processes, as well as contracting and financial processes Bachelors degree in Science or equivalent healthcare experience Business and financial acumen with the ability to think strategically, cross-functionally and internationally Excellent ICH-GCP knowledge and knowledge of Good Documentation PracticesWe are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Required Skills: Clinical Trial Planning, Clinical Trials Operations, Contract Management, Contract Negotiations, Ethical Standards, ICH GCP Guidelines, Operations Management, Organizational Implementation, Partnership Strategy, People Leadership, Process Improvements, Project Implementations, Strategic Thinking Preferred Skills: Current Employees applyCurrent Contingent Workers apply Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 03/27/2026 A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Mar 17, 2026
Full time
Head of Country Operations (Director) - Clinical Operations page is loaded Head of Country Operations (Director) - Clinical Operationsremote type: Hybridlocations: GBR - London - London (Moorgate WeWork)time type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: March 27, 2026 (19 days left to apply)job requisition id: R376273Job DescriptionOur Clinical Research team pushes the boundaries of global healthcare through research and innovation. Through clinical trials and surveillance, we ensure the safety and efficacy of our existing and pipeline products to produce safe, effective, innovative medicine.In this role, you will be accountable for the execution of UK operations through oversight of project support and regulatory and financial activities. You will manage and lead the strategy and execution of all regulatory, financial and logistics activities associated with insourced clinical studies.You will report into the UK Clinical Research Executive Director, playing an integral role in our UK Leadership team and be instrumental in our ability to execute our studies in adherence to local regulations, Standard Operating Procedures (SOPs), and ICH Good Clinical Practice (GCP) guidelines. You'll collaborate closely with internal and external stakeholders to drive alignment and enhance the capabilities of our clinical research landscape. What you will do: Multi-team leader of a team of Clinical Operation Managers (COM), COM Leads, Sr. COMs and Clinical Trial Coordinators (CTC), cultivating key talent and fostering a high-performance culture Define and oversee operational strategy for studies within our broad clinical trial portfolio, ensuring streamlined and efficient submissions, contracting, and project support. Ensure oversight of key performance indicators to drive organisational efficiency and the highest quality standards. Work closely with UK Clinical Research Executive Director and Leadership Team to alignment on project deliverables and ensure smooth cross functional delivery Direct strategy and operations for rapid start up activities relevant to submissions, contracting and project support Partner with regional and headquarters-based colleagues to help drive company strategy, with specific focus on standards of practice for site budgeting, site contracting, Informed Consents, and management of Ethics Committees and Health Authorities. Partner with vendors/service providers that support operational implementation and study execution. Oversee and monitor deliverables critical to the success of operational strategy. What you will need: Experience in leadership and oversight of clinical trial operations In-depth knowledge of MHRA requirements and submissions processes, as well as contracting and financial processes Bachelors degree in Science or equivalent healthcare experience Business and financial acumen with the ability to think strategically, cross-functionally and internationally Excellent ICH-GCP knowledge and knowledge of Good Documentation PracticesWe are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Required Skills: Clinical Trial Planning, Clinical Trials Operations, Contract Management, Contract Negotiations, Ethical Standards, ICH GCP Guidelines, Operations Management, Organizational Implementation, Partnership Strategy, People Leadership, Process Improvements, Project Implementations, Strategic Thinking Preferred Skills: Current Employees applyCurrent Contingent Workers apply Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 03/27/2026 A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Civil Quantity Surveyor
Trades Workforce Solutions
Civil Quantity Surveyor As the Civil Quantity Surveyor, you will execute the implementation on projects of the Management/Construction Information Systems utilized for the management of construction quantities, for the planning, progress recording, quality assessment, accounting of construction works, and collecting erected/installed quantities, in compliance with projects requirements and Company procedures. Responsibilities Prioritise safety of personnel, environment and equipment. Update the project bill of quantities in the form of a quantity record booklet according to passive invoicing procedures. Update the project management database with actual data. Supply/verify quantitative data for the preparation of extra works and dayworks and support the Discipline Superintendent and management team for proper definition of any NP (New Price) and CWO (Change Work Order). Ensure the monitoring of daily manhours/equipment spent by site contractors or by direct hiring activities. Monitor the actual quantities in order to assess both the active and the passive progress measurement according with the contracts in place. Verify the correct implementation and use of the project management information systems for the project (also for subcontractors when required). Verify data consistency in respect to company procedures, project agreements, preambles, price list and specific requirements defined in the subcontracts in place. Assist the Discipline Superintendent and Mgmt Syst. and Quantity Manager for the creation of the necessary reports. Assist the Mgmt Syst. and Quantity Manager for the creation of the quantity management reports and construction costs estimate to complete. Verify the monitoring of daily manhours/equipment spent by site subcontractors or by direct hiring activities. Ensure the correct work progress statements and relevant certification of subcontractors works, for accountability purposes, in accordance with the project procedures, preambles, price list, Company standards and information systems, and contract/subcontracts requirements. Support the Construction Manager and management team (i.e. Discipline Superintendent, Contract Manager, Risk Manager, Project manager) for early detection of risks and opportunities related to the performance of the subcontractors (delay estimation, back up plan against subcontractor claims, etc.). Assist the Construction Manager and the Discipline Superintendent in the technical administrative settling of claims presented by subcontractors and/or to Client. Assist the Construction Manager and the Discipline Superintendent in the analysis of construction feasibility of its own discipline based on IFC drawings. Assist the Construction Manager and the Discipline Superintendent the budgeting of pre emptive accountability based on IFC drawings. What are we looking for? Experience: Proven experience as a Quantity Surveyor within the oil and gas or renewable energy sector. What we can offer to you: Contractor role, full time, outside IR35. Location: Point of Ayr, Talacre. Start date: As soon as possible.
Mar 17, 2026
Full time
Civil Quantity Surveyor As the Civil Quantity Surveyor, you will execute the implementation on projects of the Management/Construction Information Systems utilized for the management of construction quantities, for the planning, progress recording, quality assessment, accounting of construction works, and collecting erected/installed quantities, in compliance with projects requirements and Company procedures. Responsibilities Prioritise safety of personnel, environment and equipment. Update the project bill of quantities in the form of a quantity record booklet according to passive invoicing procedures. Update the project management database with actual data. Supply/verify quantitative data for the preparation of extra works and dayworks and support the Discipline Superintendent and management team for proper definition of any NP (New Price) and CWO (Change Work Order). Ensure the monitoring of daily manhours/equipment spent by site contractors or by direct hiring activities. Monitor the actual quantities in order to assess both the active and the passive progress measurement according with the contracts in place. Verify the correct implementation and use of the project management information systems for the project (also for subcontractors when required). Verify data consistency in respect to company procedures, project agreements, preambles, price list and specific requirements defined in the subcontracts in place. Assist the Discipline Superintendent and Mgmt Syst. and Quantity Manager for the creation of the necessary reports. Assist the Mgmt Syst. and Quantity Manager for the creation of the quantity management reports and construction costs estimate to complete. Verify the monitoring of daily manhours/equipment spent by site subcontractors or by direct hiring activities. Ensure the correct work progress statements and relevant certification of subcontractors works, for accountability purposes, in accordance with the project procedures, preambles, price list, Company standards and information systems, and contract/subcontracts requirements. Support the Construction Manager and management team (i.e. Discipline Superintendent, Contract Manager, Risk Manager, Project manager) for early detection of risks and opportunities related to the performance of the subcontractors (delay estimation, back up plan against subcontractor claims, etc.). Assist the Construction Manager and the Discipline Superintendent in the technical administrative settling of claims presented by subcontractors and/or to Client. Assist the Construction Manager and the Discipline Superintendent in the analysis of construction feasibility of its own discipline based on IFC drawings. Assist the Construction Manager and the Discipline Superintendent the budgeting of pre emptive accountability based on IFC drawings. What are we looking for? Experience: Proven experience as a Quantity Surveyor within the oil and gas or renewable energy sector. What we can offer to you: Contractor role, full time, outside IR35. Location: Point of Ayr, Talacre. Start date: As soon as possible.
Aztrum
BIM Manager- Winchester
Aztrum Colden Common, Hampshire
My client, a market leading MEP and Sustainability Consultancy based in Winchester is searching for a BIM Manager to join their specialist team. This is an office- based role offering varied residential, commercial and mixed-use development projects. As a BIM Manager you will be expected to be proficient in Revit and have a HNC/HND/BSc or MSc Mechanical Engineering or Building Services Engineering. You are expected to have experience working for UK based Consultancy completing detailed electrical, mechanical and building services designs for residential buildings and commercial developments using Revit, Navisworks and AutoCAD. You are also required to have a detailed knowledge of BIM principles, BIM360, Dynamo, PAS 1192-5 and other relevant codes and experience working on BIM Level 2 projects. You will also have experience in MEP BIM coordination for construction projects and have excellent communication skills to liaise with MEP team members and Clients to manage projects. Project management and mentoring skills are also beneficial to manage and mentor the existing team. As a BIM Manager you will be required to work from the office full time and have a valid UK driving licence to visit sites. Hybrid working will be considered following probation. This exciting role will offer you the chance to lead the implementation of BIM processes on construction projects and liaise with the MEP and CAD/Revit Teams to ensure designs are delivered to time and budget. As a BIM Manager you will be expected to; -Coordinate electrical and mechanical designs for major residential, commercial and mixed- use developments. -Complete scale surveys of existing buildings, 3D designs in accordance with BIM level 2 and PAS 1192-5. -Prepare, review and amend project files and construction documents, ensuring relevant documentation are up to date. -Attend client meetings, provided feedback and advice regarding design clashes. -Complete feasibility reports for new projects and liaise with MEP design teams, architects, clients and contractors on site. -Implement and improve company BIM processes and workflow checks. -Provide technical support when needed and train/mentor junior Revit Technicians. This role offers a competitive salary, private medical scheme, very generous annual leave, training courses if required and career progression. If this role is of interest to you, please contact Jordanna Morris at Aztrum Recruitment.
Mar 17, 2026
Full time
My client, a market leading MEP and Sustainability Consultancy based in Winchester is searching for a BIM Manager to join their specialist team. This is an office- based role offering varied residential, commercial and mixed-use development projects. As a BIM Manager you will be expected to be proficient in Revit and have a HNC/HND/BSc or MSc Mechanical Engineering or Building Services Engineering. You are expected to have experience working for UK based Consultancy completing detailed electrical, mechanical and building services designs for residential buildings and commercial developments using Revit, Navisworks and AutoCAD. You are also required to have a detailed knowledge of BIM principles, BIM360, Dynamo, PAS 1192-5 and other relevant codes and experience working on BIM Level 2 projects. You will also have experience in MEP BIM coordination for construction projects and have excellent communication skills to liaise with MEP team members and Clients to manage projects. Project management and mentoring skills are also beneficial to manage and mentor the existing team. As a BIM Manager you will be required to work from the office full time and have a valid UK driving licence to visit sites. Hybrid working will be considered following probation. This exciting role will offer you the chance to lead the implementation of BIM processes on construction projects and liaise with the MEP and CAD/Revit Teams to ensure designs are delivered to time and budget. As a BIM Manager you will be expected to; -Coordinate electrical and mechanical designs for major residential, commercial and mixed- use developments. -Complete scale surveys of existing buildings, 3D designs in accordance with BIM level 2 and PAS 1192-5. -Prepare, review and amend project files and construction documents, ensuring relevant documentation are up to date. -Attend client meetings, provided feedback and advice regarding design clashes. -Complete feasibility reports for new projects and liaise with MEP design teams, architects, clients and contractors on site. -Implement and improve company BIM processes and workflow checks. -Provide technical support when needed and train/mentor junior Revit Technicians. This role offers a competitive salary, private medical scheme, very generous annual leave, training courses if required and career progression. If this role is of interest to you, please contact Jordanna Morris at Aztrum Recruitment.
Young Lives vs Cancer
Operations Team Leader
Young Lives vs Cancer
Today, 12 children and young people will be diagnosed with cancer. We ll stop at nothing to make sure they get the right care and support at the right time. Change lives in a life-changing career When a child or young person is diagnosed with cancer, their whole world can feel like it s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain. The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time About the role We re looking for an Operations Team Leader with supervisory and process improvement experience to join our Income Operations Team. This role sits at the core of our income and fundraising operations, ensuring the systems and processes that underpin our supporters journeys are efficient, accurate and high quality. You ll be responsible for keeping central income workflows running smoothly from processing and reconciling income, to managing supporter data, Gift Aid compliance, fulfilment, and other essential activities that enable our fundraising teams to succeed and our supporters to have a great experience. You ll work closely with the Operations Manager to drive continuous improvement, helping identify challenges, shape solutions and embed better ways of working across the charity. As someone who champions best practice, compliance and operational excellence, you ll support colleagues in understanding upcoming business requirements including the implementation of D365 as our new CRM. People leadership is also central to the role. You ll share responsibility for managing and developing the Operations team, supporting their daily workflow, training and professional growth. With regular collaboration across teams and stakeholders, you ll play an important role in ensuring our systems, processes and controls remain robust, fit for purpose and capable of supporting the charity s mission. What will I be doing? No two days are the same at Young Lives vs Cancer. So, summarising your day to day isn t easy. Here are some of the main things you ll be doing, but you ll find more details in the job description. Lead and develop the Operations Administrators, setting clear objectives/KPIs, maintaining high performance standards, and ensuring audit ready processes. Manage and reconcile all income flows, ensuring bank receipts, Direct Debits, Gift Aid, and multi channel donations are accurately processed and recorded in the CARE database. Oversee core operational processes, including data preparation, mass data imports, coding structure administration, receipts/acknowledgements, and Gift Aid declaration compliance. Monitor quality and drive continuous improvement, ensuring efficiency, accuracy, and strong risk management practices across all operational outputs. Act as a key collaborator with internal teams, helping to design robust income and data systems and supporting responses to queries and audits. Build strong relationships and communicate effectively, ensuring stakeholders are informed of issues, risks, and operational challenges. What do I need? Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we re committed to fostering an inclusive and supportive work environment to help you develop. The key skills we re looking for in this role are: Experience managing or supervising others Ability to effectively manage multiple priorities and deadlines at the same time. Strong consultative and listening skills to build a rapport with stakeholders and gain key information. Understanding of financial and fundraising compliance and controls What will I gain? For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you ll be made to feel supported, valued and appreciated. Here s how we do it: Flexible working: we re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development Generous annual leave allowance Great family/caring leave entitlements Enhanced pension Access to our employee savings scheme To find out more about our benefits package, have a look on our website. Our commitment to Diversity, Equity, Inclusion and Belonging At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation or a combination. This has never been acceptable to us as an organisation. We don t just accept difference, we value it, celebrate it, nurture it and we thrive because of it. We re on a journey to be reflective of the diverse children, young people and families we support. We know we aren t there yet, and we re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more. We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively. Accessibility We re committed to providing reasonable adjustments throughout our recruitment process and we ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview. To arrange an informal chat, please contact please contact David Lewis.
Mar 17, 2026
Full time
Today, 12 children and young people will be diagnosed with cancer. We ll stop at nothing to make sure they get the right care and support at the right time. Change lives in a life-changing career When a child or young person is diagnosed with cancer, their whole world can feel like it s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain. The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time About the role We re looking for an Operations Team Leader with supervisory and process improvement experience to join our Income Operations Team. This role sits at the core of our income and fundraising operations, ensuring the systems and processes that underpin our supporters journeys are efficient, accurate and high quality. You ll be responsible for keeping central income workflows running smoothly from processing and reconciling income, to managing supporter data, Gift Aid compliance, fulfilment, and other essential activities that enable our fundraising teams to succeed and our supporters to have a great experience. You ll work closely with the Operations Manager to drive continuous improvement, helping identify challenges, shape solutions and embed better ways of working across the charity. As someone who champions best practice, compliance and operational excellence, you ll support colleagues in understanding upcoming business requirements including the implementation of D365 as our new CRM. People leadership is also central to the role. You ll share responsibility for managing and developing the Operations team, supporting their daily workflow, training and professional growth. With regular collaboration across teams and stakeholders, you ll play an important role in ensuring our systems, processes and controls remain robust, fit for purpose and capable of supporting the charity s mission. What will I be doing? No two days are the same at Young Lives vs Cancer. So, summarising your day to day isn t easy. Here are some of the main things you ll be doing, but you ll find more details in the job description. Lead and develop the Operations Administrators, setting clear objectives/KPIs, maintaining high performance standards, and ensuring audit ready processes. Manage and reconcile all income flows, ensuring bank receipts, Direct Debits, Gift Aid, and multi channel donations are accurately processed and recorded in the CARE database. Oversee core operational processes, including data preparation, mass data imports, coding structure administration, receipts/acknowledgements, and Gift Aid declaration compliance. Monitor quality and drive continuous improvement, ensuring efficiency, accuracy, and strong risk management practices across all operational outputs. Act as a key collaborator with internal teams, helping to design robust income and data systems and supporting responses to queries and audits. Build strong relationships and communicate effectively, ensuring stakeholders are informed of issues, risks, and operational challenges. What do I need? Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we re committed to fostering an inclusive and supportive work environment to help you develop. The key skills we re looking for in this role are: Experience managing or supervising others Ability to effectively manage multiple priorities and deadlines at the same time. Strong consultative and listening skills to build a rapport with stakeholders and gain key information. Understanding of financial and fundraising compliance and controls What will I gain? For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you ll be made to feel supported, valued and appreciated. Here s how we do it: Flexible working: we re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development Generous annual leave allowance Great family/caring leave entitlements Enhanced pension Access to our employee savings scheme To find out more about our benefits package, have a look on our website. Our commitment to Diversity, Equity, Inclusion and Belonging At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation or a combination. This has never been acceptable to us as an organisation. We don t just accept difference, we value it, celebrate it, nurture it and we thrive because of it. We re on a journey to be reflective of the diverse children, young people and families we support. We know we aren t there yet, and we re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more. We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively. Accessibility We re committed to providing reasonable adjustments throughout our recruitment process and we ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview. To arrange an informal chat, please contact please contact David Lewis.
IMPERIAL WAR MUSEUMS
Head of Visual Resources
IMPERIAL WAR MUSEUMS Cambridge, Cambridgeshire
Job Summary What It's Like to Work Here At IWM, we're driven by a shared purpose: helping people understand conflict and how it shapes the world we live in. Our collections- physical, digital and multimedia- are central to that mission. As part of Collections Care, you'll join a team of highly skilled specialists who are committed to innovation, collaboration and high quality service delivery. Visual Resources sits at the heart of this work. Whether capturing new photography for displays and publications, digitising fragile and unique collection items, or producing film and imagery for public events, your team plays a key role in ensuring IWM's stories reach global audiences in ways that are accurate, engaging and enduring. If you thrive in a dynamic environment, enjoy leading experts, and want to shape the future of digital access and preservation at one of the world's leading museums of conflict, you will feel at home here. Why This Role Matters The Head of Visual Resources leads one of IWM's most impactful, customer facing departments. Your work directly supports museum wide: Public programming Commercial and marketing activity Collections access and preservation Learning and engagement Digital futures and long term sustainability You will shape and deliver the Digital Futures Strategy, manage complex multiyear programmes, and guide the museum's approach to digital asset standards, collections digitisation and multimedia production. Your leadership will help ensure that IWM's collections, from photographs and film to time based media, remain accessible and preserved for generations to come. What You'll Be Doing In this role, you'll provide strategic leadership across Visual Resources and ensure high quality delivery of multimedia, digitisation and imaging services across the museum. You'll lead the development and implementation of the Digital Futures Strategy, guide complex multiyear programmes, and advise senior colleagues on decisions that impact digital access and preservation. You'll oversee budgets, manage procurement and external suppliers, and ensure that work is delivered efficiently, safely and in line with IWM standards. Working closely with specialist managers and team leaders, you'll build capability within the department, support professional development, and maintain the equipment and systems needed for high quality production. Day to day, you'll be responsible for delivering museum wide services including marketing and event photography, collections photography, digitisation of still and time based media, and the creation of facsimiles where required. You'll also produce reports, KPIs and business cases, and help embed a culture of continuous improvement across the team What We're Looking For We'd love to hear from you if you have: A degree in a relevant discipline. Experience managing cost, time and quality for a specialist, customer facing team, including contracts, fee paid staff and external partners (budgets typically around £250k). Experience managing and motivating a specialist team. Experience delivering best practice in digitisation or related access/preservation programmes. A Project or Programme Management qualification with evidence of practical use. Excellent written and verbal communication skills, with the ability to explain complex issues to senior stakeholders. Strong analytical and creative problem solving skills. Demonstrable leadership skills, including strategic planning and managing managers. Experience using Collections Management Systems (e.g., Axiell) and integrated DAMS. How You'll Work You'll work closely with colleagues across Collections Care, Curatorial, Digital, Public Engagement and Commercial teams. You'll influence the museum's strategic direction on digital access, preservation and multimedia standards, and ensure your team provides a consistent, responsive, high quality service across all IWM sites. What Success Looks Like In your first 6-12 months, success will look like: A clear, confident leadership presence across departments. Delivery of key milestones in the Digital Futures Strategy. Strong working relationships with senior leaders, specialists and external partners. Improved efficiency, consistency and quality across digitisation and imaging workflows. A motivated and supported Visual Resources team delivering excellent service. Application closing date: March 23rd 2026, 9:00 AM. Interview Details: Interviews for this post are planned for the week commencing 30/3/26 and 6/4/26. Benefits: The benefits listed below are discretionary and IWM reserves the right, with due notice, to vary or withdraw them at any time. All such benefits apply during the course of your employment only. Annual Leave: You'll have 25 days of annual leave, with public holidays on top. After 3 years, this increases to 27 days and after 5 years, you'll get 30 days Company Group Pension Plan: Our commitment to your financial well-being includes competitive employer contributions to your pension starting at 7% to a maximum of 12%. Enhanced Maternity and Paternity Benefits: Celebrate life's milestones with confidence, knowing that our policies support growing families. IWM4me: Tailor your benefits to your unique needs through IWM4me. Access health, protection, and lifestyle benefits at corporate rates, ensuring your holistic well-being. Free Sanitary Products: We prioritise your comfort by providing free sanitary products across all our sites. Retail Discounts: 25% off IWM Cafes, 20% discount in on-site shops, Benefits hub offering retail discounts to several high street shops (via our EAP provider) and MyActive discounts for health and wellbeing based retail discounts (via IWM4me) Free Entry to IWM Air Shows: Witness the thrill of vintage aircraft at our air shows. Free Entry to Partner Museums & Galleries: Immerse yourself in art, history, and culture through our reciprocal arrangements with other institutions. In-House Training Programmes: Fuel your intellectual curiosity and professional growth through our comprehensive training initiatives. Season Ticket Loan Scheme: Simplify your daily commute with our interest-free loan program. Cycle 2 Work & Cycle Hire: Promote well-being and environmental consciousness by cycling to work. Eye Tests: Money back up to £80 for an eye test and a new pair of glasses. Employee Assistance Programme: Access confidential support for personal or work-related challenges. Benenden Healthcare & Dental Insurance: Prioritise your health with access to quality healthcare services (subject to terms and conditions). Civil Service Sports Club Membership: Opportunity to join and enjoy additional discounts and perks as part of a vibrant community. Staff Events and Networks: Join fellow colleagues in social gatherings and events, fostering camaraderie and shared experiences. and more! Ready to embark on this exciting journey with us? Apply now and become part of IWM! Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This role is subject to: A basic check, which shows unspent convictions and conditional cautions. Equal Opportunities and Flexible Working IWM is committed to a policy of Equal Opportunities. We miss out when people feel IWM isn't for them, and are committed to removing and reducing barriers to make IWM open to everyone. Our Access and Inclusion strategy has been developed to promote openness, equal opportunities to access, inclusivity and encourage diversity in everything that we do, from employment practices, the services we provide to our visitors to the facilities we make available to public. At IWM we seek to address the need for greater diversity within our workforce as well as the wider museum and heritage sector. In all our practices we embrace diversity and promote equality of opportunity and we welcome applications from suitable candidates of all backgrounds. We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruitment contact, as we are open to discussing agile working opportunities during the hiring process.
Mar 17, 2026
Full time
Job Summary What It's Like to Work Here At IWM, we're driven by a shared purpose: helping people understand conflict and how it shapes the world we live in. Our collections- physical, digital and multimedia- are central to that mission. As part of Collections Care, you'll join a team of highly skilled specialists who are committed to innovation, collaboration and high quality service delivery. Visual Resources sits at the heart of this work. Whether capturing new photography for displays and publications, digitising fragile and unique collection items, or producing film and imagery for public events, your team plays a key role in ensuring IWM's stories reach global audiences in ways that are accurate, engaging and enduring. If you thrive in a dynamic environment, enjoy leading experts, and want to shape the future of digital access and preservation at one of the world's leading museums of conflict, you will feel at home here. Why This Role Matters The Head of Visual Resources leads one of IWM's most impactful, customer facing departments. Your work directly supports museum wide: Public programming Commercial and marketing activity Collections access and preservation Learning and engagement Digital futures and long term sustainability You will shape and deliver the Digital Futures Strategy, manage complex multiyear programmes, and guide the museum's approach to digital asset standards, collections digitisation and multimedia production. Your leadership will help ensure that IWM's collections, from photographs and film to time based media, remain accessible and preserved for generations to come. What You'll Be Doing In this role, you'll provide strategic leadership across Visual Resources and ensure high quality delivery of multimedia, digitisation and imaging services across the museum. You'll lead the development and implementation of the Digital Futures Strategy, guide complex multiyear programmes, and advise senior colleagues on decisions that impact digital access and preservation. You'll oversee budgets, manage procurement and external suppliers, and ensure that work is delivered efficiently, safely and in line with IWM standards. Working closely with specialist managers and team leaders, you'll build capability within the department, support professional development, and maintain the equipment and systems needed for high quality production. Day to day, you'll be responsible for delivering museum wide services including marketing and event photography, collections photography, digitisation of still and time based media, and the creation of facsimiles where required. You'll also produce reports, KPIs and business cases, and help embed a culture of continuous improvement across the team What We're Looking For We'd love to hear from you if you have: A degree in a relevant discipline. Experience managing cost, time and quality for a specialist, customer facing team, including contracts, fee paid staff and external partners (budgets typically around £250k). Experience managing and motivating a specialist team. Experience delivering best practice in digitisation or related access/preservation programmes. A Project or Programme Management qualification with evidence of practical use. Excellent written and verbal communication skills, with the ability to explain complex issues to senior stakeholders. Strong analytical and creative problem solving skills. Demonstrable leadership skills, including strategic planning and managing managers. Experience using Collections Management Systems (e.g., Axiell) and integrated DAMS. How You'll Work You'll work closely with colleagues across Collections Care, Curatorial, Digital, Public Engagement and Commercial teams. You'll influence the museum's strategic direction on digital access, preservation and multimedia standards, and ensure your team provides a consistent, responsive, high quality service across all IWM sites. What Success Looks Like In your first 6-12 months, success will look like: A clear, confident leadership presence across departments. Delivery of key milestones in the Digital Futures Strategy. Strong working relationships with senior leaders, specialists and external partners. Improved efficiency, consistency and quality across digitisation and imaging workflows. A motivated and supported Visual Resources team delivering excellent service. Application closing date: March 23rd 2026, 9:00 AM. Interview Details: Interviews for this post are planned for the week commencing 30/3/26 and 6/4/26. Benefits: The benefits listed below are discretionary and IWM reserves the right, with due notice, to vary or withdraw them at any time. All such benefits apply during the course of your employment only. Annual Leave: You'll have 25 days of annual leave, with public holidays on top. After 3 years, this increases to 27 days and after 5 years, you'll get 30 days Company Group Pension Plan: Our commitment to your financial well-being includes competitive employer contributions to your pension starting at 7% to a maximum of 12%. Enhanced Maternity and Paternity Benefits: Celebrate life's milestones with confidence, knowing that our policies support growing families. IWM4me: Tailor your benefits to your unique needs through IWM4me. Access health, protection, and lifestyle benefits at corporate rates, ensuring your holistic well-being. Free Sanitary Products: We prioritise your comfort by providing free sanitary products across all our sites. Retail Discounts: 25% off IWM Cafes, 20% discount in on-site shops, Benefits hub offering retail discounts to several high street shops (via our EAP provider) and MyActive discounts for health and wellbeing based retail discounts (via IWM4me) Free Entry to IWM Air Shows: Witness the thrill of vintage aircraft at our air shows. Free Entry to Partner Museums & Galleries: Immerse yourself in art, history, and culture through our reciprocal arrangements with other institutions. In-House Training Programmes: Fuel your intellectual curiosity and professional growth through our comprehensive training initiatives. Season Ticket Loan Scheme: Simplify your daily commute with our interest-free loan program. Cycle 2 Work & Cycle Hire: Promote well-being and environmental consciousness by cycling to work. Eye Tests: Money back up to £80 for an eye test and a new pair of glasses. Employee Assistance Programme: Access confidential support for personal or work-related challenges. Benenden Healthcare & Dental Insurance: Prioritise your health with access to quality healthcare services (subject to terms and conditions). Civil Service Sports Club Membership: Opportunity to join and enjoy additional discounts and perks as part of a vibrant community. Staff Events and Networks: Join fellow colleagues in social gatherings and events, fostering camaraderie and shared experiences. and more! Ready to embark on this exciting journey with us? Apply now and become part of IWM! Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This role is subject to: A basic check, which shows unspent convictions and conditional cautions. Equal Opportunities and Flexible Working IWM is committed to a policy of Equal Opportunities. We miss out when people feel IWM isn't for them, and are committed to removing and reducing barriers to make IWM open to everyone. Our Access and Inclusion strategy has been developed to promote openness, equal opportunities to access, inclusivity and encourage diversity in everything that we do, from employment practices, the services we provide to our visitors to the facilities we make available to public. At IWM we seek to address the need for greater diversity within our workforce as well as the wider museum and heritage sector. In all our practices we embrace diversity and promote equality of opportunity and we welcome applications from suitable candidates of all backgrounds. We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruitment contact, as we are open to discussing agile working opportunities during the hiring process.

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