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Cancer Research UK
Legal Operations Manager
Cancer Research UK
Legal Operations Manager £65,000 - £75,000 plus benefits Reports to: Lead Senior Solicitor Directorate: Research & Innovation Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London - High Flex (1-2 days per week in the office) Closing date: Friday 24th April 23:55pm Recruitment process: Competency-based interview process with task. Interview date: Approximately week commencing 4th May 2026 At Cancer Research UK, we exist to beat cancer. We're excited to offer a newly created opportunity for a Legal Operations Manager to join our Research & Innovation Legal team. This is a pivotal role with real scope to make a meaningful impact, shaping how we deliver legal services that support life changing research. In this role, you'll lead continuous improvement across our Research & Innovation legal operations and systems. You'll play a key part in reviewing and developing our legal operating model and strategy, identifying opportunities to streamline processes, optimise existing technologies, and explore innovative new technical solutions. Working closely with the Director of Legal, Lead Senior Solicitors, and stakeholders across the organisation, you'll design, deliver, and communicate transformative change. Together, you'll redefine how we deliver legal services, establish best practice, and embed smarter, more effective ways of working across the function. This is an exciting opportunity for someone who thrives on improvement, collaboration, and making a tangible difference within a purpose driven organisation. About Cancer Research Horizons As the world's biggest medical research charity, we've helped bring eleven new cancer drugs to market. However, there is still an urgent need to bring more effective treatments to patients faster. We have recently developed a new approach to driving therapeutic innovation through the creation of Cancer Research Horizons (CRH). We have brought together Cancer Research UK's established drug discovery teams under one organisation and leadership team, combining our unique pipeline of cancer biology expertise and access to CRUK's world-class academic network, cutting edge technology platforms and clinical expertise to 1) Bring new treatments to patients faster and 2) Tackle the biggest challenges in discovering cancer drugs by seeking out more radical ideas and embracing risk in our bid to achieve success. Based at sites across the UK you'll be joining over 200 staff from both industrial and academic backgrounds, all dedicated to bringing forward the day we cure cancer. What will you be doing? Operational Strategy & Process Improvement: Review, develop, and innovate the legal service model to improve efficiency and effectiveness. Lead process mapping, workflow design, and implementation of best practices, including contracting and approval processes, playbooks and operating procedures. Identify opportunities for continuous improvement and operational excellence across legal services. Oversee design, development, and maintenance of process documentation, governance strategies, and workflows. Technology & Legal Tech Integration: Develop and implement a long term roadmap for legal technology and AI adoption and optimisation, ensuring alignment with organisational priorities and R&I Legal needs. Manage integration of legal technology and AI tools within existing systems, working closely with suppliers and internal technology teams to ensure smooth deployment and interoperability. Evaluate, pilot and roll out new technologies - such as case management systems, intake portals, automation, document intelligence tools, knowledge-management and other AI enabled solutions - addressing operational challenges across R&I Legal and wider organisation. Design and prototype lightweight custom AI solutions where required, lead responsible implementation (including governance, risk and compliance considerations), deliver stakeholder training, and monitor emerging AI capabilities to drive continuous improvement. Data & Business Intelligence: Develop high-quality management information and reporting processes. Work with senior team members to collect, analyse, and present relevant metrics to inform strategic decision-making. Use AI assisted analytics tools where appropriate to enhance reporting, trend analysis and decision support insights. Knowledge Management & Training: Facilitate knowledge hubs, templates, and best practice materials to prevent knowledge loss. Work with Learning & Development to deliver training, presentations, and demonstrations on legal tech and new processes. Stakeholder Engagement: Collaborate with senior leaders and cross-functional teams to design and communicate transformative changes. Assisting the Director of Legal in preparing and delivering impactful communications to foster collaboration, ensure consistency and build user confidence, including roll-out plans, service updates, and training materials. Build and maintain good working relationships across the organisation. Coordinate internal team operations - including regular team meetings, documentation, scheduling, and action tracking, and support governance of the departmental budget through structured monitoring, reporting, and alignment with Finance What are we looking for? Significant experience in legal operations or project/change management. Experience identifying, piloting or implementing AI or automation tools within in-house legal teams or comparable environments. Ability to design or customise AI based solutions (e.g., utilising LLMs, prompt engineering, automation platforms, or basic scripting) is a plus. Strong understanding of legal technology and its application to improve workflows, including knowledge of market leading vendors, and core use cases. Excellent project management, prioritisation, and organisational skills. Ability to influence and communicate effectively at all levels, including leadership. Analytical and problem-solving skills with experience in business intelligence and data-driven decision-making. Strategic thinker with a genuine interest in solution design and innovation. Commitment to Cancer Research UK's mission and values. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Apr 14, 2026
Full time
Legal Operations Manager £65,000 - £75,000 plus benefits Reports to: Lead Senior Solicitor Directorate: Research & Innovation Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London - High Flex (1-2 days per week in the office) Closing date: Friday 24th April 23:55pm Recruitment process: Competency-based interview process with task. Interview date: Approximately week commencing 4th May 2026 At Cancer Research UK, we exist to beat cancer. We're excited to offer a newly created opportunity for a Legal Operations Manager to join our Research & Innovation Legal team. This is a pivotal role with real scope to make a meaningful impact, shaping how we deliver legal services that support life changing research. In this role, you'll lead continuous improvement across our Research & Innovation legal operations and systems. You'll play a key part in reviewing and developing our legal operating model and strategy, identifying opportunities to streamline processes, optimise existing technologies, and explore innovative new technical solutions. Working closely with the Director of Legal, Lead Senior Solicitors, and stakeholders across the organisation, you'll design, deliver, and communicate transformative change. Together, you'll redefine how we deliver legal services, establish best practice, and embed smarter, more effective ways of working across the function. This is an exciting opportunity for someone who thrives on improvement, collaboration, and making a tangible difference within a purpose driven organisation. About Cancer Research Horizons As the world's biggest medical research charity, we've helped bring eleven new cancer drugs to market. However, there is still an urgent need to bring more effective treatments to patients faster. We have recently developed a new approach to driving therapeutic innovation through the creation of Cancer Research Horizons (CRH). We have brought together Cancer Research UK's established drug discovery teams under one organisation and leadership team, combining our unique pipeline of cancer biology expertise and access to CRUK's world-class academic network, cutting edge technology platforms and clinical expertise to 1) Bring new treatments to patients faster and 2) Tackle the biggest challenges in discovering cancer drugs by seeking out more radical ideas and embracing risk in our bid to achieve success. Based at sites across the UK you'll be joining over 200 staff from both industrial and academic backgrounds, all dedicated to bringing forward the day we cure cancer. What will you be doing? Operational Strategy & Process Improvement: Review, develop, and innovate the legal service model to improve efficiency and effectiveness. Lead process mapping, workflow design, and implementation of best practices, including contracting and approval processes, playbooks and operating procedures. Identify opportunities for continuous improvement and operational excellence across legal services. Oversee design, development, and maintenance of process documentation, governance strategies, and workflows. Technology & Legal Tech Integration: Develop and implement a long term roadmap for legal technology and AI adoption and optimisation, ensuring alignment with organisational priorities and R&I Legal needs. Manage integration of legal technology and AI tools within existing systems, working closely with suppliers and internal technology teams to ensure smooth deployment and interoperability. Evaluate, pilot and roll out new technologies - such as case management systems, intake portals, automation, document intelligence tools, knowledge-management and other AI enabled solutions - addressing operational challenges across R&I Legal and wider organisation. Design and prototype lightweight custom AI solutions where required, lead responsible implementation (including governance, risk and compliance considerations), deliver stakeholder training, and monitor emerging AI capabilities to drive continuous improvement. Data & Business Intelligence: Develop high-quality management information and reporting processes. Work with senior team members to collect, analyse, and present relevant metrics to inform strategic decision-making. Use AI assisted analytics tools where appropriate to enhance reporting, trend analysis and decision support insights. Knowledge Management & Training: Facilitate knowledge hubs, templates, and best practice materials to prevent knowledge loss. Work with Learning & Development to deliver training, presentations, and demonstrations on legal tech and new processes. Stakeholder Engagement: Collaborate with senior leaders and cross-functional teams to design and communicate transformative changes. Assisting the Director of Legal in preparing and delivering impactful communications to foster collaboration, ensure consistency and build user confidence, including roll-out plans, service updates, and training materials. Build and maintain good working relationships across the organisation. Coordinate internal team operations - including regular team meetings, documentation, scheduling, and action tracking, and support governance of the departmental budget through structured monitoring, reporting, and alignment with Finance What are we looking for? Significant experience in legal operations or project/change management. Experience identifying, piloting or implementing AI or automation tools within in-house legal teams or comparable environments. Ability to design or customise AI based solutions (e.g., utilising LLMs, prompt engineering, automation platforms, or basic scripting) is a plus. Strong understanding of legal technology and its application to improve workflows, including knowledge of market leading vendors, and core use cases. Excellent project management, prioritisation, and organisational skills. Ability to influence and communicate effectively at all levels, including leadership. Analytical and problem-solving skills with experience in business intelligence and data-driven decision-making. Strategic thinker with a genuine interest in solution design and innovation. Commitment to Cancer Research UK's mission and values. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Community Program and Peer Network Coordinator (CPPNC)
Loyal Source Mildenhall, Suffolk
Responsibilities Comprehensive and effective coordination, development, and evaluation of programs and services that contribute directly and positively to resiliency of the assigned unit's force and families. Organize and oversee peer support networks for assigned commands. Recruit active duty and family member peer support counselors, ensuring they are vetted and trained according to USSOCOM CPPNC standards. Collect and report data for formative and outcome evaluations of peer support programs and other community-based support programs. Collect original data and data from secondary sources to support program assessments. Support commands at multiple levels and locations. Identify and document program/service needs and evaluation data. Develop needs-based programming for specific demographic groups and geographic locations. Extensive knowledge of DoD resources such as Military OneSource, Military Family Life Counselors (MFLC), Personal Financial Counselors (PFC), and Military Crisis Line. Lead and/or assist in coordination and/or development of official processes, functions, and networking opportunities for subpopulations served. Coordinators shall Establish, maintain, and report activity of peer counseling networks for supported unit's Service members and family member spouses. Report activity using specified reporting tool and frequency identified by the Social Performance program manager or other POTFF staff as required. Conduct and/or contribute to Family Orientation, Information, Outreach, and Referrals. Conduct and/or contribute to Pre- and Post-deployment Preparation, Reintegration, and Decompression. Conduct and/or contribute to Family Relational Enhancement activities. Conduct and/or contribute to unit level career transition programs for military members and spouses. Conduct and/or contribute to Social/Family and Psychological Program implementation, including suicide prevention and cognitive agility training. Maintain awareness of and conduct or contribute to education/communication of installation and/or local community behavioral health and resiliency resources. Assist with development of standard operating procedures and service provision protocols. Serve as Commander's liaison for matters related to community and family support. Communicate on behalf of the Command utilizing a variety of media/social media. Maintain awareness of emergency response protocols. Qualifications Bachelor's degree in education, human/social services, or related field. Experience Four years' experience providing social service education or work/family life consultation or coordination services. Minimum of two years' experience coordinating social service education programs. About Loyal Source Loyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide. With a focus in government healthcare, technical and support services, engineering, and travel healthcare, Loyal Source provides exceptional custom solutions to both private enterprise and government agencies. Loyal Source is a military friendly employers and proud partner of the Military Spouse Employment Partnership program. For more information go to our website and follow us on LinkedIn, Facebook & Twitter for other positions currently open. Loyal Source does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by contacting HR at . If you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability, please select the accessibility menu to the (right or left) for more assistance. You can also request reasonable accommodations by contacting a telecommunications relay service by dialing 711 for direct access and assistance (tty). These contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.
Apr 14, 2026
Full time
Responsibilities Comprehensive and effective coordination, development, and evaluation of programs and services that contribute directly and positively to resiliency of the assigned unit's force and families. Organize and oversee peer support networks for assigned commands. Recruit active duty and family member peer support counselors, ensuring they are vetted and trained according to USSOCOM CPPNC standards. Collect and report data for formative and outcome evaluations of peer support programs and other community-based support programs. Collect original data and data from secondary sources to support program assessments. Support commands at multiple levels and locations. Identify and document program/service needs and evaluation data. Develop needs-based programming for specific demographic groups and geographic locations. Extensive knowledge of DoD resources such as Military OneSource, Military Family Life Counselors (MFLC), Personal Financial Counselors (PFC), and Military Crisis Line. Lead and/or assist in coordination and/or development of official processes, functions, and networking opportunities for subpopulations served. Coordinators shall Establish, maintain, and report activity of peer counseling networks for supported unit's Service members and family member spouses. Report activity using specified reporting tool and frequency identified by the Social Performance program manager or other POTFF staff as required. Conduct and/or contribute to Family Orientation, Information, Outreach, and Referrals. Conduct and/or contribute to Pre- and Post-deployment Preparation, Reintegration, and Decompression. Conduct and/or contribute to Family Relational Enhancement activities. Conduct and/or contribute to unit level career transition programs for military members and spouses. Conduct and/or contribute to Social/Family and Psychological Program implementation, including suicide prevention and cognitive agility training. Maintain awareness of and conduct or contribute to education/communication of installation and/or local community behavioral health and resiliency resources. Assist with development of standard operating procedures and service provision protocols. Serve as Commander's liaison for matters related to community and family support. Communicate on behalf of the Command utilizing a variety of media/social media. Maintain awareness of emergency response protocols. Qualifications Bachelor's degree in education, human/social services, or related field. Experience Four years' experience providing social service education or work/family life consultation or coordination services. Minimum of two years' experience coordinating social service education programs. About Loyal Source Loyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide. With a focus in government healthcare, technical and support services, engineering, and travel healthcare, Loyal Source provides exceptional custom solutions to both private enterprise and government agencies. Loyal Source is a military friendly employers and proud partner of the Military Spouse Employment Partnership program. For more information go to our website and follow us on LinkedIn, Facebook & Twitter for other positions currently open. Loyal Source does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by contacting HR at . If you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability, please select the accessibility menu to the (right or left) for more assistance. You can also request reasonable accommodations by contacting a telecommunications relay service by dialing 711 for direct access and assistance (tty). These contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.
Amazon
Technical Program Manager - Physical Infrastructure, Data Center Delivery, TIPM DCD qualificati ...
Amazon
Technical Program Manager - Physical Infrastructure, Data Center Delivery, TIPM DCD qualification Team Job ID: Amazon Data Services UK Limited Amazon is seeking a Technical Infrastructure Program Manager (TIPM) to support our European Data Center infrastructure growth initiatives. Based in our Dublin /London / Frankfurt corporate & Data Center offices, the TIPM will lead cross functional teams to drive the implementation and deployment of data center expansion projects to meet the demands of our rapidly growing business. Our Technical Program Managers are strong communicators both written and verbally and lead multi discipline, highly technical physical infrastructure project teams. They lead teams of internal and external stakeholders through all stages of the Data Center development lifecycle from initial site due diligence through construction and into operation. The core role of the TIPM is to deliver capacity for our customers through developing delivery programs and working closely with stakeholder teams to identify risks and resolve issues to ensure those programs are delivered on time and within budget. The TIPM partners with various stakeholder teams during data center delivery: Real Estate to support the feasibility and selection of new sites; Energy to ensure suitable grid connection is available; Permitting requirements; Design Engineering to coordinate project specific inputs, constraints and risks into designs; Procurement to secure on time delivery of critical equipment; Construction Management to track budget & progress; and Operations to complete the project with successful handover, to name but a few. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Take large, complex projects and break them down into manageable pieces. Clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross functional and remote teams. Up to 25% travel is envisaged within EMEA. Be responsible for end to end program delivery from pre contract design up to final handover to Operations of Colo, Hybrid Colo & AWS Leased/Owned Data Centers in the EMEA region. Manage interface between internal (Real Estate, Engineering, Procurement, Construction, Infrastructure Deployment, Networking, Operations, Security, Fiber, Finance etc.) and external stakeholders (Contractors, Colo Vendors) to ensure on time and on budget delivery of Data Center projects. Build and maintain overall delivery program and project budget, submitting Capital Allocation Requests to Senior leadership to secure finance for project delivery. Work with Capacity Planning, Energy and Real Estate teams to develop short & long term build strategies to meet forecast demand. Support continuous process improvement through leading workflow updates, documenting & implementing lessons learned and sharing knowledge across delivery teams to ensure EMEA wide efficiency improvements. Regularly report to senior leadership on status of key project metrics vs. commitment of your projects. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. AWS values curiosity and connection. Our employee led and company sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge sharing, mentorship and other career advancing resources here to help you develop into a better rounded professional. Work/Life Balance We value work life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications Experience as a Program Manager in capital projects, physical infrastructure or mission critical environments. Experience in data center, networking engineering, systems engineering or construction management with a good understanding of data center technologies such as power, cooling and controls systems. Experience directly related to the design or construction of data centers or critical infrastructure or large scale mechanical and electrical plants. Bachelor's degree in Construction Science or Engineering. Preferred Qualifications Experience managing large scale projects from end to end. Experience directly related to the design or construction of data centers. Project management certification (e.g., APM, CSM, PMI ACP, PRINCE2). Experience leading projects across multiple stakeholders. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Apr 14, 2026
Full time
Technical Program Manager - Physical Infrastructure, Data Center Delivery, TIPM DCD qualification Team Job ID: Amazon Data Services UK Limited Amazon is seeking a Technical Infrastructure Program Manager (TIPM) to support our European Data Center infrastructure growth initiatives. Based in our Dublin /London / Frankfurt corporate & Data Center offices, the TIPM will lead cross functional teams to drive the implementation and deployment of data center expansion projects to meet the demands of our rapidly growing business. Our Technical Program Managers are strong communicators both written and verbally and lead multi discipline, highly technical physical infrastructure project teams. They lead teams of internal and external stakeholders through all stages of the Data Center development lifecycle from initial site due diligence through construction and into operation. The core role of the TIPM is to deliver capacity for our customers through developing delivery programs and working closely with stakeholder teams to identify risks and resolve issues to ensure those programs are delivered on time and within budget. The TIPM partners with various stakeholder teams during data center delivery: Real Estate to support the feasibility and selection of new sites; Energy to ensure suitable grid connection is available; Permitting requirements; Design Engineering to coordinate project specific inputs, constraints and risks into designs; Procurement to secure on time delivery of critical equipment; Construction Management to track budget & progress; and Operations to complete the project with successful handover, to name but a few. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Take large, complex projects and break them down into manageable pieces. Clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross functional and remote teams. Up to 25% travel is envisaged within EMEA. Be responsible for end to end program delivery from pre contract design up to final handover to Operations of Colo, Hybrid Colo & AWS Leased/Owned Data Centers in the EMEA region. Manage interface between internal (Real Estate, Engineering, Procurement, Construction, Infrastructure Deployment, Networking, Operations, Security, Fiber, Finance etc.) and external stakeholders (Contractors, Colo Vendors) to ensure on time and on budget delivery of Data Center projects. Build and maintain overall delivery program and project budget, submitting Capital Allocation Requests to Senior leadership to secure finance for project delivery. Work with Capacity Planning, Energy and Real Estate teams to develop short & long term build strategies to meet forecast demand. Support continuous process improvement through leading workflow updates, documenting & implementing lessons learned and sharing knowledge across delivery teams to ensure EMEA wide efficiency improvements. Regularly report to senior leadership on status of key project metrics vs. commitment of your projects. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. AWS values curiosity and connection. Our employee led and company sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge sharing, mentorship and other career advancing resources here to help you develop into a better rounded professional. Work/Life Balance We value work life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications Experience as a Program Manager in capital projects, physical infrastructure or mission critical environments. Experience in data center, networking engineering, systems engineering or construction management with a good understanding of data center technologies such as power, cooling and controls systems. Experience directly related to the design or construction of data centers or critical infrastructure or large scale mechanical and electrical plants. Bachelor's degree in Construction Science or Engineering. Preferred Qualifications Experience managing large scale projects from end to end. Experience directly related to the design or construction of data centers. Project management certification (e.g., APM, CSM, PMI ACP, PRINCE2). Experience leading projects across multiple stakeholders. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Travail Employment Group : Burgess Hill
Systems and Compliance Manager
Travail Employment Group : Burgess Hill Burgess Hill, Sussex
Systems & Compliance Manager , £35,000 - £40,000, Burgess Hill, West Sussex, Monday to Friday 8:30am-5pm, Permanent, 20 days holiday plus Bank Holidays increasing to 25 days with service plus birthday off, Pension scheme, future EOT benefits, on-site parking The Role An opportunity has arisen for a Systems & Compliance Manager to join a growing building services and asset management contractor operating across regulated construction sectors. Reporting directly to the Managing Director, this role is central to ensuring business systems, compliance frameworks and operational processes support statutory compliance, audit readiness and business growth. The business delivers fire safety, security, M&E compliance and planned maintenance services across commercial property, utilities, residential and public sector environments. A key focus of this role is the practical use of AI and automation to reduce manual administration, improve data accuracy and strengthen compliance reporting. Key responsibilities are split into three areas: Business Systems and AI Improvement Owning and improving core business systems supporting project delivery, asset management, field service and compliance reporting. Leading the identification and implementation of AI tools and automation to streamline workflows, improve document control and enhance reporting accuracy. Acting as the internal lead for system use, training and best practice. Compliance and Accreditations Managing trade accreditations and compliance schemes within a regulated construction environment. Maintaining policies, procedures and audit evidence, coordinating audits and inspections, and ensuring ongoing compliance with industry standards and contractual obligations. Office and Operational Support Providing operational and administrative support to senior management. Maintaining staff, subcontractor and supplier compliance records, coordinating training documentation and supporting office management from the Burgess Hill head office, with occasional UK travel including to the London office. Requirements Experience managing business systems and compliance processes within a regulated, construction or building services environment is desirable. A genuine interest in AI, automation and technology-led process improvement is essential, with the ability to apply tools in a practical, operational setting. You will be highly organised, detail-focused and confident working independently while supporting audits, documentation and system governance. Strong written communication skills are required. This role could suit someone who has worked as a Compliance Manager, Systems Manager or Operations Support Manager . Company Information The company is a specialist building services and asset management contractor operating across compliance-led construction sectors. The business supports a broad client base and is investing in systems, people and technology to support sustainable growth within a collaborative SME environment. Package £35,000 - £40,000 Monday to Friday, 8:30am-5pm Permanent, office-based role 20 days holiday plus Bank Holidays, increasing to 25 days with service Birthday off Pension scheme Future Employee Ownership Trust benefits On-site parking Occasional UK travel, including to a London office, with expenses paid Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Apr 14, 2026
Full time
Systems & Compliance Manager , £35,000 - £40,000, Burgess Hill, West Sussex, Monday to Friday 8:30am-5pm, Permanent, 20 days holiday plus Bank Holidays increasing to 25 days with service plus birthday off, Pension scheme, future EOT benefits, on-site parking The Role An opportunity has arisen for a Systems & Compliance Manager to join a growing building services and asset management contractor operating across regulated construction sectors. Reporting directly to the Managing Director, this role is central to ensuring business systems, compliance frameworks and operational processes support statutory compliance, audit readiness and business growth. The business delivers fire safety, security, M&E compliance and planned maintenance services across commercial property, utilities, residential and public sector environments. A key focus of this role is the practical use of AI and automation to reduce manual administration, improve data accuracy and strengthen compliance reporting. Key responsibilities are split into three areas: Business Systems and AI Improvement Owning and improving core business systems supporting project delivery, asset management, field service and compliance reporting. Leading the identification and implementation of AI tools and automation to streamline workflows, improve document control and enhance reporting accuracy. Acting as the internal lead for system use, training and best practice. Compliance and Accreditations Managing trade accreditations and compliance schemes within a regulated construction environment. Maintaining policies, procedures and audit evidence, coordinating audits and inspections, and ensuring ongoing compliance with industry standards and contractual obligations. Office and Operational Support Providing operational and administrative support to senior management. Maintaining staff, subcontractor and supplier compliance records, coordinating training documentation and supporting office management from the Burgess Hill head office, with occasional UK travel including to the London office. Requirements Experience managing business systems and compliance processes within a regulated, construction or building services environment is desirable. A genuine interest in AI, automation and technology-led process improvement is essential, with the ability to apply tools in a practical, operational setting. You will be highly organised, detail-focused and confident working independently while supporting audits, documentation and system governance. Strong written communication skills are required. This role could suit someone who has worked as a Compliance Manager, Systems Manager or Operations Support Manager . Company Information The company is a specialist building services and asset management contractor operating across compliance-led construction sectors. The business supports a broad client base and is investing in systems, people and technology to support sustainable growth within a collaborative SME environment. Package £35,000 - £40,000 Monday to Friday, 8:30am-5pm Permanent, office-based role 20 days holiday plus Bank Holidays, increasing to 25 days with service Birthday off Pension scheme Future Employee Ownership Trust benefits On-site parking Occasional UK travel, including to a London office, with expenses paid Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
IT Operations Manager
Samba
Samba is an AI-powered media intelligence company on a mission to give marketers the complete picture of their audiences. Our AI indexes media consumption across millions of smart TVs and 2.5 billion web pages, combining that data with third-party signals through the Samba Knowledge Graph, a map of the real interests, behaviors, and purchase intent of 1.5 billion user profiles globally. Brands, agencies, publishers, and platforms use Samba to make smarter decisions across every stage of the marketing funnel. About Samba TV Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. Position Summary We are seeking a highly skilled and motivated IT Operations Manager (IC) to serve as the West Coast site lead for our San Francisco and Los Angeles offices. This role is designed for an experienced IT professional who can independently manage the full scope of corporate IT at their assigned locations - from end-user support and device management to identity and access management, office infrastructure, and security compliance. The IT Operations Manager will serve as a subject matter expert across multiple IT disciplines without direct team management responsibilities, operating autonomously day-to-day with strategic direction from the VP of Technology Operations. You will be the single point of ownership for all things IT at your sites. If an employee needs a laptop on day one, a conference room AV system fixed, an Okta access issue resolved, or audit evidence gathered - that's you. This role is ideal for a versatile IT professional who thrives on variety, takes pride in full ownership, and wants to be the person who keeps an entire office running smoothly. Key Responsibilities System Administration & End-User Support Serve as the primary IT contact for all employees at assigned West Coast office locations Maintain, monitor, and manage IT infrastructure including end-user devices, office networks, SaaS services, and AV systems Troubleshoot and resolve hardware, software, and connectivity issues with a focus on rapid resolution and high system availability Manage IT helpdesk tickets, ensuring issues are prioritized, tracked, and resolved within SLA targets Build and maintain a local knowledge base and self-service resources to empower users and reduce repeat requests Device Management & Procurement Own the full device lifecycle: procurement, imaging, deployment, maintenance, and decommissioning for Mac and PC environments Manage MDM platforms (Jamf, Intune, or similar) including device enrollment, policy enforcement, app deployment, and compliance monitoring Coordinate hardware procurement with vendors, managing orders, inventory tracking, and asset management Oversee hardware and software asset management, maintaining accurate records and ensuring devices meet organizational standards Employee Onboarding & Offboarding Execute the full IT onboarding workflow for new hires: account creation, device provisioning, application access, and day one readiness Manage IT offboarding processes including account deactivation, access revocation, device collection, and data handling Continuously refine onboarding and offboarding workflows to improve efficiency and employee experience Collaborate with HR, Finance, and hiring managers to ensure seamless technology transitions Identity & Access Management Administer Okta (or equivalent IdP) including user provisioning, SSO configurations, MFA enforcement, and group/policy management Process access requests, role changes, and entitlement reviews in alignment with security policies Implement and maintain security measures across the identity stack, monitoring for vulnerabilities and responding to incidents Troubleshoot authentication and authorization issues across the SaaS application stack Office Infrastructure & AV Manage and maintain office network infrastructure including Wi Fi, switches, and local connectivity Own conference room AV systems: setup, maintenance, troubleshooting, and upgrades Coordinate with building management and ISPs for connectivity issues and office moves Ensure office technology environments are reliable, secure, and support hybrid work requirements Security & Compliance Participate in ISO audit processes including evidence gathering, controls documentation, and audit walkthroughs Enforce endpoint security policies through MDM and ensure devices meet compliance standards Support vulnerability management and patch compliance at the endpoint level Establish and maintain IT policies, procedures, and best practices to improve operational efficiency and security posture Escalate security incidents appropriately and assist with incident response as needed Vendor & Partner Management Engage with external vendors for hardware, software, and services procurement Manage vendor relationships to ensure quality service delivery and cost-effectiveness Oversee contract renewals, maintenance agreements, and software licensing Evaluate new tools and technologies that could improve IT service delivery at your sites Project Management & Cross Functional Support Lead and execute IT projects at your sites, including system upgrades, office buildouts, and technology rollouts Define project scope, timelines, deliverables, and resource requirements for site level initiatives Collaborate with other departments such as HR, Finance, and Operations to ensure alignment on technology needs and implementations Provide input into long term IT strategy and roadmap development based on site level observations and needs Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience 5+ years of experience in IT system administration, IT operations, or a similar multi discipline IT role Proven ability to independently manage corporate IT across multiple disciplines in a fast paced technology environment Strong hands on experience with macOS and Windows endpoint management in enterprise environments Proficiency with MDM platforms (Jamf, Intune, Kandji, or similar) including policy configuration, app deployment, and compliance enforcement Experience administering identity providers (Okta, Azure AD, or similar) including SSO, MFA, and user lifecycle management Working knowledge of networking fundamentals: Wi Fi, DNS, DHCP, VPNs, and basic firewall concepts Strong problem solving skills with the ability to work independently and manage multiple priorities simultaneously Excellent communication skills, with the ability to explain complex technical concepts to non technical stakeholders Preferred Qualifications Experience supporting technology teams in AdTech, MarTech, or data driven industries Relevant certifications (Apple Certified Support Professional, Jamf Certified, Okta Certified Professional, CompTIA, ITIL) Experience with IT service management tools (Jira Service Management, ServiceNow, Freshservice, or similar) Comfort with scripting and automation to streamline repetitive IT tasks (Bash, PowerShell, Python, or similar) Experience with AV/conference room technology setup and support Experience supporting distributed, international teams across multiple time zones Familiarity with cloud services (AWS, Azure, Google Cloud) in a supporting capacity Background scaling IT operations during rapid company growth phases Experience supporting ISO, SOC 2, or similar compliance frameworks in an IT capacity Knowledge of cybersecurity principles, including endpoint encryption, patch management, and data protection Cultural Fit Tenacious & Zealous: You take ownership of your sites and take pride in keeping everything running smoothly. No problem is someone else's problem. Courageous Voice: You advocate for the right technology decisions and raise concerns early, regardless of hierarchy. Simplify Complexity: You have the ability to manage complex IT environments but always seek the simplest, most maintainable solution. Fast Learner: Technology changes constantly and you stay current, adapting quickly to new tools and platforms. Humble & Grateful: No task is too small. You'll image a laptop, crawl under a desk to fix a cable, and present to leadership in the same day. Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba may collect personal information directly from you, as a job applicant, Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details . click apply for full job details
Apr 14, 2026
Full time
Samba is an AI-powered media intelligence company on a mission to give marketers the complete picture of their audiences. Our AI indexes media consumption across millions of smart TVs and 2.5 billion web pages, combining that data with third-party signals through the Samba Knowledge Graph, a map of the real interests, behaviors, and purchase intent of 1.5 billion user profiles globally. Brands, agencies, publishers, and platforms use Samba to make smarter decisions across every stage of the marketing funnel. About Samba TV Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. Position Summary We are seeking a highly skilled and motivated IT Operations Manager (IC) to serve as the West Coast site lead for our San Francisco and Los Angeles offices. This role is designed for an experienced IT professional who can independently manage the full scope of corporate IT at their assigned locations - from end-user support and device management to identity and access management, office infrastructure, and security compliance. The IT Operations Manager will serve as a subject matter expert across multiple IT disciplines without direct team management responsibilities, operating autonomously day-to-day with strategic direction from the VP of Technology Operations. You will be the single point of ownership for all things IT at your sites. If an employee needs a laptop on day one, a conference room AV system fixed, an Okta access issue resolved, or audit evidence gathered - that's you. This role is ideal for a versatile IT professional who thrives on variety, takes pride in full ownership, and wants to be the person who keeps an entire office running smoothly. Key Responsibilities System Administration & End-User Support Serve as the primary IT contact for all employees at assigned West Coast office locations Maintain, monitor, and manage IT infrastructure including end-user devices, office networks, SaaS services, and AV systems Troubleshoot and resolve hardware, software, and connectivity issues with a focus on rapid resolution and high system availability Manage IT helpdesk tickets, ensuring issues are prioritized, tracked, and resolved within SLA targets Build and maintain a local knowledge base and self-service resources to empower users and reduce repeat requests Device Management & Procurement Own the full device lifecycle: procurement, imaging, deployment, maintenance, and decommissioning for Mac and PC environments Manage MDM platforms (Jamf, Intune, or similar) including device enrollment, policy enforcement, app deployment, and compliance monitoring Coordinate hardware procurement with vendors, managing orders, inventory tracking, and asset management Oversee hardware and software asset management, maintaining accurate records and ensuring devices meet organizational standards Employee Onboarding & Offboarding Execute the full IT onboarding workflow for new hires: account creation, device provisioning, application access, and day one readiness Manage IT offboarding processes including account deactivation, access revocation, device collection, and data handling Continuously refine onboarding and offboarding workflows to improve efficiency and employee experience Collaborate with HR, Finance, and hiring managers to ensure seamless technology transitions Identity & Access Management Administer Okta (or equivalent IdP) including user provisioning, SSO configurations, MFA enforcement, and group/policy management Process access requests, role changes, and entitlement reviews in alignment with security policies Implement and maintain security measures across the identity stack, monitoring for vulnerabilities and responding to incidents Troubleshoot authentication and authorization issues across the SaaS application stack Office Infrastructure & AV Manage and maintain office network infrastructure including Wi Fi, switches, and local connectivity Own conference room AV systems: setup, maintenance, troubleshooting, and upgrades Coordinate with building management and ISPs for connectivity issues and office moves Ensure office technology environments are reliable, secure, and support hybrid work requirements Security & Compliance Participate in ISO audit processes including evidence gathering, controls documentation, and audit walkthroughs Enforce endpoint security policies through MDM and ensure devices meet compliance standards Support vulnerability management and patch compliance at the endpoint level Establish and maintain IT policies, procedures, and best practices to improve operational efficiency and security posture Escalate security incidents appropriately and assist with incident response as needed Vendor & Partner Management Engage with external vendors for hardware, software, and services procurement Manage vendor relationships to ensure quality service delivery and cost-effectiveness Oversee contract renewals, maintenance agreements, and software licensing Evaluate new tools and technologies that could improve IT service delivery at your sites Project Management & Cross Functional Support Lead and execute IT projects at your sites, including system upgrades, office buildouts, and technology rollouts Define project scope, timelines, deliverables, and resource requirements for site level initiatives Collaborate with other departments such as HR, Finance, and Operations to ensure alignment on technology needs and implementations Provide input into long term IT strategy and roadmap development based on site level observations and needs Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience 5+ years of experience in IT system administration, IT operations, or a similar multi discipline IT role Proven ability to independently manage corporate IT across multiple disciplines in a fast paced technology environment Strong hands on experience with macOS and Windows endpoint management in enterprise environments Proficiency with MDM platforms (Jamf, Intune, Kandji, or similar) including policy configuration, app deployment, and compliance enforcement Experience administering identity providers (Okta, Azure AD, or similar) including SSO, MFA, and user lifecycle management Working knowledge of networking fundamentals: Wi Fi, DNS, DHCP, VPNs, and basic firewall concepts Strong problem solving skills with the ability to work independently and manage multiple priorities simultaneously Excellent communication skills, with the ability to explain complex technical concepts to non technical stakeholders Preferred Qualifications Experience supporting technology teams in AdTech, MarTech, or data driven industries Relevant certifications (Apple Certified Support Professional, Jamf Certified, Okta Certified Professional, CompTIA, ITIL) Experience with IT service management tools (Jira Service Management, ServiceNow, Freshservice, or similar) Comfort with scripting and automation to streamline repetitive IT tasks (Bash, PowerShell, Python, or similar) Experience with AV/conference room technology setup and support Experience supporting distributed, international teams across multiple time zones Familiarity with cloud services (AWS, Azure, Google Cloud) in a supporting capacity Background scaling IT operations during rapid company growth phases Experience supporting ISO, SOC 2, or similar compliance frameworks in an IT capacity Knowledge of cybersecurity principles, including endpoint encryption, patch management, and data protection Cultural Fit Tenacious & Zealous: You take ownership of your sites and take pride in keeping everything running smoothly. No problem is someone else's problem. Courageous Voice: You advocate for the right technology decisions and raise concerns early, regardless of hierarchy. Simplify Complexity: You have the ability to manage complex IT environments but always seek the simplest, most maintainable solution. Fast Learner: Technology changes constantly and you stay current, adapting quickly to new tools and platforms. Humble & Grateful: No task is too small. You'll image a laptop, crawl under a desk to fix a cable, and present to leadership in the same day. Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba may collect personal information directly from you, as a job applicant, Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details . click apply for full job details
Spectator Services Manager
Trivandi Ltd
Spectator Services Manager Department: Venue Management Employment Type: Fixed Term Contract Location: Glasgow Description Start Date: 8th June Reporting directly to the Embedded Delivery Partner Operations Lead for Trivandi's delivery, the Spectator Services Manager will lead the final planning and delivery of spectator services across a competition venue, ensuring a seamless, safe, and inclusive experience for all attendees. Responsibilities include contributing to Spectator Management and accessibility plans, integrating with security, transport, and venue teams, and acting as the main liaison for spectator experience with internal and external partners. The position ensures compliance with licensing, safety, and accessibility standards, coordinates the creation of spectator information, and manages the recruitment and training of the spectator services workforce. During Games time, the role oversees real time operations, coordinates with incident response teams, resolves issues, and provides spectator experience reporting. Working arrangements The role will initially be based at the Organising Company's Glasgow city centre office, with visits to competition venues as required to support the effective delivery of responsibilities. As the Games approach, the role will transition to being primarily based at your assigned competition venue. The position is initially contracted for 37.5 hours per week (with a 30 minute lunch break), with office attendance aligned to the Organising Company's working pattern. During the Games time operational period, shift patterns will apply and may include evenings and weekends. Key Responsibilities Planning Phase Lead the implementation of the spectator services operations for one or more competition venue, ensuring a seamless, safe, and inclusive experience for all ticket holders, guests, and accessible spectators based on strategic functional planning principles. Ensure effective cross functional alignment in the planning and implementation of Spectator Services operations. Understand and implement Spectator Services policies and procedures through the final planning phase. Work closely with Security to ensure seamless Spectator Services delivery, particularly for spectator entry and safety matters. Establish and maintain clear and effective communication within the team and across the Organising Company. Delivery Implement the Spectator Services venue operations during the Games including wayfinding, accessibility operations, ushering and information point operations. Maintain high levels of morale within the team, before and during the Games period. Oversee the operation of other front of house activities to ensure appropriate alignment of service delivery to spectators and other client groups. Coordinate the production of key event information for spectators on the Games website and via spectator guide in partnership with the OC. Oversee real time spectator operations during Games time, coordinate with incident response teams, resolve issues promptly, and provide daily reporting on crowd management Ensure correct placement of all Spectator Services team members, as planned, and manage changes to meet operational needs. Deliver the training for Spectator Services venue workforce, taking into consideration the mix of volunteer and paid workforce. Ensure all spectator facing policies and procedures are compliant with licensing, safety, and accessibility regulations, and that lessons learned are captured for post event legacy and continuous improvement. Ensure that team members are performing effectively and delivering Spectator Services principles. Skills, Knowledge and Expertise Experience Substantial experience of the integrated planning and delivery of spectator services for large scale, multi venue international sporting events (e.g., Commonwealth Games, Olympic and Paralympic Games, World Cups), with a proven track record in both pre event planning and Games time operations. Demonstrated ability to recruit, train, and lead large, diverse teams of staff, stewards, and volunteers in a high pressure, multi sport event environment. Expertise in designing and implementing crowd management, ingress/egress, wayfinding, and accessibility solutions for high volume spectator venues. Experience in collaborating with other functional areas (e.g., transport, security, accessibility), venue owners, emergency services, and licensing authorities to deliver integrated spectator experiences. Hands on experience managing real time issues, incidents, and escalations during live events, ensuring the delivery of a safe and secure Games experience for all spectators. Competencies Highly organised with excellent project management skills that support the effective management of complex schedules, resource allocations, and operational plans across multiple venues. Works effectively across functions, venues, and stakeholder groups, building trust and ensuring integrated delivery. Commitment to delivering an exceptional, inclusive, and safe experience for all spectators, including those with accessibility needs. Strong ability to motivate, direct, and support teams, fostering a positive and service oriented culture. Excellent written and verbal communications skills for briefing teams, reporting to management, and engaging with diverse audiences. Calm and decisive in resolving operational challenges and responding to incidents under pressure. Behaviours Works effectively across functions, venues, and stakeholder groups, building trust and ensuring integrated delivery. Fosters a "One Team" approach, working seamlessly with overlay, venue, and functional area leads to deliver integrated solutions. Demonstrates resilience and composure in high pressure, dynamic event environments, leading teams through uncertainty and change. Embraces feedback, lessons learned, and best practices to enhance security planning and delivery throughout the event lifecycle. Supports knowledge transfer and capability building for local staff and future event security professionals.
Apr 14, 2026
Full time
Spectator Services Manager Department: Venue Management Employment Type: Fixed Term Contract Location: Glasgow Description Start Date: 8th June Reporting directly to the Embedded Delivery Partner Operations Lead for Trivandi's delivery, the Spectator Services Manager will lead the final planning and delivery of spectator services across a competition venue, ensuring a seamless, safe, and inclusive experience for all attendees. Responsibilities include contributing to Spectator Management and accessibility plans, integrating with security, transport, and venue teams, and acting as the main liaison for spectator experience with internal and external partners. The position ensures compliance with licensing, safety, and accessibility standards, coordinates the creation of spectator information, and manages the recruitment and training of the spectator services workforce. During Games time, the role oversees real time operations, coordinates with incident response teams, resolves issues, and provides spectator experience reporting. Working arrangements The role will initially be based at the Organising Company's Glasgow city centre office, with visits to competition venues as required to support the effective delivery of responsibilities. As the Games approach, the role will transition to being primarily based at your assigned competition venue. The position is initially contracted for 37.5 hours per week (with a 30 minute lunch break), with office attendance aligned to the Organising Company's working pattern. During the Games time operational period, shift patterns will apply and may include evenings and weekends. Key Responsibilities Planning Phase Lead the implementation of the spectator services operations for one or more competition venue, ensuring a seamless, safe, and inclusive experience for all ticket holders, guests, and accessible spectators based on strategic functional planning principles. Ensure effective cross functional alignment in the planning and implementation of Spectator Services operations. Understand and implement Spectator Services policies and procedures through the final planning phase. Work closely with Security to ensure seamless Spectator Services delivery, particularly for spectator entry and safety matters. Establish and maintain clear and effective communication within the team and across the Organising Company. Delivery Implement the Spectator Services venue operations during the Games including wayfinding, accessibility operations, ushering and information point operations. Maintain high levels of morale within the team, before and during the Games period. Oversee the operation of other front of house activities to ensure appropriate alignment of service delivery to spectators and other client groups. Coordinate the production of key event information for spectators on the Games website and via spectator guide in partnership with the OC. Oversee real time spectator operations during Games time, coordinate with incident response teams, resolve issues promptly, and provide daily reporting on crowd management Ensure correct placement of all Spectator Services team members, as planned, and manage changes to meet operational needs. Deliver the training for Spectator Services venue workforce, taking into consideration the mix of volunteer and paid workforce. Ensure all spectator facing policies and procedures are compliant with licensing, safety, and accessibility regulations, and that lessons learned are captured for post event legacy and continuous improvement. Ensure that team members are performing effectively and delivering Spectator Services principles. Skills, Knowledge and Expertise Experience Substantial experience of the integrated planning and delivery of spectator services for large scale, multi venue international sporting events (e.g., Commonwealth Games, Olympic and Paralympic Games, World Cups), with a proven track record in both pre event planning and Games time operations. Demonstrated ability to recruit, train, and lead large, diverse teams of staff, stewards, and volunteers in a high pressure, multi sport event environment. Expertise in designing and implementing crowd management, ingress/egress, wayfinding, and accessibility solutions for high volume spectator venues. Experience in collaborating with other functional areas (e.g., transport, security, accessibility), venue owners, emergency services, and licensing authorities to deliver integrated spectator experiences. Hands on experience managing real time issues, incidents, and escalations during live events, ensuring the delivery of a safe and secure Games experience for all spectators. Competencies Highly organised with excellent project management skills that support the effective management of complex schedules, resource allocations, and operational plans across multiple venues. Works effectively across functions, venues, and stakeholder groups, building trust and ensuring integrated delivery. Commitment to delivering an exceptional, inclusive, and safe experience for all spectators, including those with accessibility needs. Strong ability to motivate, direct, and support teams, fostering a positive and service oriented culture. Excellent written and verbal communications skills for briefing teams, reporting to management, and engaging with diverse audiences. Calm and decisive in resolving operational challenges and responding to incidents under pressure. Behaviours Works effectively across functions, venues, and stakeholder groups, building trust and ensuring integrated delivery. Fosters a "One Team" approach, working seamlessly with overlay, venue, and functional area leads to deliver integrated solutions. Demonstrates resilience and composure in high pressure, dynamic event environments, leading teams through uncertainty and change. Embraces feedback, lessons learned, and best practices to enhance security planning and delivery throughout the event lifecycle. Supports knowledge transfer and capability building for local staff and future event security professionals.
Engagement Manager, EMEA
P2P
At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: At Ripple Treasury, we empower finance and treasury teams around the world to work smarter, faster, and with greater confidence. Our cloud-based treasury and risk management platform helps organizations gain real-time visibility into their cash, liquidity, and risk positions-enabling better decisions and stronger financial outcomes. We believe in delivering not just software, but transformative solutions that make a measurable difference for our clients. As an Engagement Manager, you will be the strategic driver behind complex, client-facing professional services projects-ensuring that Ripple Treasury solutions are implemented seamlessly, on time, and with exceptional client satisfaction. You'll be the trusted partner for our enterprise customers, orchestrating cross functional teams, managing multiple workstreams, and ensuring that every implementation delivers measurable business value. Your leadership will directly influence how clients experience Ripple Treasury from day one, setting the stage for long term success. WHAT YOU'LL DO: Lead end to end delivery of large scale, multi phase Ripple Treasury solution implementations for enterprise clients. Serve as the primary point of contact for client executives and project stakeholders, building trust and ensuring alignment on goals, timelines, and deliverables. Develop and maintain detailed program plans, resource allocations, issue and escalation logs across multiple concurrent projects. Coordinate cross functional teams-including Professional Services, Product, Engineering, and Support-to ensure smooth execution and issue resolution. Ensure projects stay on track and within scope by identifying and managing risks proactively to minimize issues and escalations. Facilitate executive level status updates, steering committee meetings, and post implementation reviews. Champion best practices in program governance, change management, and client communication. Mentor project managers and consultants, fostering a culture of excellence and continuous improvement. WHAT YOU'LL BRING: 8+ years of experience in program or project management, with at least 3 years leading enterprise level SaaS, enterprise software, and/or consulting. Proven track record of delivering complex, client facing professional services projects on time and within budget. Experience managing both internal delivery teams and partner led projects, including working with Systems Integrators (SIs) and global consulting firms. Deep understanding of: corporate treasury and finance functions, cloud based SaaS implementation, and technical integration services Experience managing multiple complex projects simultaneously, often with remote resources and global teams. Strong understanding of treasury, cash management, or financial risk management processes (experience with GTreasury or similar platforms is a plus). Exceptional stakeholder management skills, with the ability to influence and communicate effectively at all organizational levels. Ability to thrive in a fast paced, high growth environment while managing multiple priorities. WHO WE ARE: Do Your Best Work The opportunity to build in a fast paced start up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi weekly all company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry leading parental leave policies. Family planning benefits. Catered lunches, fully stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
Apr 14, 2026
Full time
At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: At Ripple Treasury, we empower finance and treasury teams around the world to work smarter, faster, and with greater confidence. Our cloud-based treasury and risk management platform helps organizations gain real-time visibility into their cash, liquidity, and risk positions-enabling better decisions and stronger financial outcomes. We believe in delivering not just software, but transformative solutions that make a measurable difference for our clients. As an Engagement Manager, you will be the strategic driver behind complex, client-facing professional services projects-ensuring that Ripple Treasury solutions are implemented seamlessly, on time, and with exceptional client satisfaction. You'll be the trusted partner for our enterprise customers, orchestrating cross functional teams, managing multiple workstreams, and ensuring that every implementation delivers measurable business value. Your leadership will directly influence how clients experience Ripple Treasury from day one, setting the stage for long term success. WHAT YOU'LL DO: Lead end to end delivery of large scale, multi phase Ripple Treasury solution implementations for enterprise clients. Serve as the primary point of contact for client executives and project stakeholders, building trust and ensuring alignment on goals, timelines, and deliverables. Develop and maintain detailed program plans, resource allocations, issue and escalation logs across multiple concurrent projects. Coordinate cross functional teams-including Professional Services, Product, Engineering, and Support-to ensure smooth execution and issue resolution. Ensure projects stay on track and within scope by identifying and managing risks proactively to minimize issues and escalations. Facilitate executive level status updates, steering committee meetings, and post implementation reviews. Champion best practices in program governance, change management, and client communication. Mentor project managers and consultants, fostering a culture of excellence and continuous improvement. WHAT YOU'LL BRING: 8+ years of experience in program or project management, with at least 3 years leading enterprise level SaaS, enterprise software, and/or consulting. Proven track record of delivering complex, client facing professional services projects on time and within budget. Experience managing both internal delivery teams and partner led projects, including working with Systems Integrators (SIs) and global consulting firms. Deep understanding of: corporate treasury and finance functions, cloud based SaaS implementation, and technical integration services Experience managing multiple complex projects simultaneously, often with remote resources and global teams. Strong understanding of treasury, cash management, or financial risk management processes (experience with GTreasury or similar platforms is a plus). Exceptional stakeholder management skills, with the ability to influence and communicate effectively at all organizational levels. Ability to thrive in a fast paced, high growth environment while managing multiple priorities. WHO WE ARE: Do Your Best Work The opportunity to build in a fast paced start up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi weekly all company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry leading parental leave policies. Family planning benefits. Catered lunches, fully stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
Manager, Capital Projects, Infrastructure
WeAreTechWomen Manchester, Lancashire
Manager - Capital Projects, EY Consulting Manchester & London At EY, we are proud to work at the heart of some of the UK's most complex and high-profile infrastructure programmes. We work across the infrastructure lifecycle, including early stage project definition, design, delivery, operations, and decommissioning. We act as a Key Advisor, working with senior leaders across all areas of their businesses to shape the infrastructure of the future, and deliver customer focused outcomes. Our work is anchored in delivery of the UK's 10-Year Infrastructure Strategy, supporting the delivery of the UK's £718bn infrastructure pipeline, and aligned to national priorities including net zero, resilience and productivity. Our focus sectors include: Energy Transition - we work at the heart of the next generation of low carbon infrastructure, including nuclear power, renewables and carbon capture and storage Transport Infrastructure - we work on some of the UK's biggest road and rail projects, as well as with operators of the UK's transport infrastructure Utilities - we work with clients at the forefront of the UK's power network on the complex grid upgrades required, as well as securing access to clean water and sanitation required for the next generation Social Infrastructure - supporting the renewal of the UK's aging infrastructure, including across health, education and justice sectors Defence and National Security Infrastructure Digital Infrastructure such as AI enabled platforms, data centres and telecommunications As a Manager, you will play a key role in delivering high quality advisory work across major infrastructure and capital programmes. You will work closely with senior decision makers to bring clarity and structure to complex initiatives, leading workstreams, coordinating multi disciplinary teams and shaping clear, actionable recommendations. You will also contribute to the growth of EY's Infrastructure practice through team development, thought leadership and business development activity. What You'll Do Lead delivery of workstreams across major infrastructure and capital programmes, managing project teams to deliver Own the development of reports, documents and presentations to assist clients and senior members of the EY team with decision making Lead the facilitation of workshops, meetings and engagement sessions with clients and stakeholders Lead on programme and project management delivery using both traditional and agile approaches, including planning, project controls, RAID management, delivery assurance and reporting Lead on the development of business cases and investment cases for sustainable, net zero and large scale infrastructure initiatives (including Green Book Five Case Model business cases) Build strong working relationships and collaborate with clients, acting as a trusted day to day advisor to clients Drive stakeholder alignment across diverse groups, supporting clear communication, shared understanding and coordinated decision making Manage, coach and guide junior team members, supporting their development Identify opportunities for additional support and contribute to proposals, research and wider business development activity Stay informed of sector trends and emerging infrastructure themes to support timely, relevant advice Help strengthen EY's market presence through insights, collaboration and optional public facing activity (e.g. social media, thought leadership) What We're Looking For A strong understanding of the UK infrastructure landscape, including the UK's long term infrastructure strategy A genuine passion for infrastructure and the value it can bring, with a clear interest in how major programmes are shaped, delivered and operated A background in supporting infrastructure / transformation projects Experience in industry, government or consulting environments, including Strategy, Big 4 or Technology Consulting, engineering consultancies, or infrastructure owner / operator organisations Ability to build trusted relationships with clients, through excellent communication and collaboration skills Strong analytical skills, with the ability to interpret information and shape clear, practical recommendations Outstanding communication skills, including the ability to write to a high standard, present confidently and tailor messages for senior stakeholders Experience in programme and project delivery, strategic advice, and operating model implementations Facilitation and presentation skills, with the ability to bring stakeholders together, build alignment and drive outcomes Enjoy working in a hybrid environment, including with clients on site, with EY teams in the office, and virtually Willingness to travel to client sites across the UK Experience across one or more infrastructure sectors, such as transport, energy, utilities, social infrastructure, defence and digital infrastructure A bonus but not essential - an alignment to the profession through relevant qualifications or memberships (e.g. ICE, MPA, APM, PRINCE2 or similar) Career & Growth Work on some of the most significant infrastructure and transformation programmes in the UK and internationally Build relationships with key decision makers and programme leaders across public and private sectors Develop leadership capabilities through contributing to delivery and shaping delivery approaches Contribute to business development and help shape future service offerings Access structured learning, mentoring and clear pathways for career progression What We Offer A competitive, market benchmarked salary and performance related bonus, alongside EY's wider benefits and flexible working arrangements Continuous learning: You'll develop the mindset and skills to navigate whatever comes next Success as defined by you: We'll provide the tools and flexibility so you can make a meaningful impact, your way Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs A diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs If this role sounds like a good fit, we'd encourage you to apply or get in touch for a confidential chat
Apr 14, 2026
Full time
Manager - Capital Projects, EY Consulting Manchester & London At EY, we are proud to work at the heart of some of the UK's most complex and high-profile infrastructure programmes. We work across the infrastructure lifecycle, including early stage project definition, design, delivery, operations, and decommissioning. We act as a Key Advisor, working with senior leaders across all areas of their businesses to shape the infrastructure of the future, and deliver customer focused outcomes. Our work is anchored in delivery of the UK's 10-Year Infrastructure Strategy, supporting the delivery of the UK's £718bn infrastructure pipeline, and aligned to national priorities including net zero, resilience and productivity. Our focus sectors include: Energy Transition - we work at the heart of the next generation of low carbon infrastructure, including nuclear power, renewables and carbon capture and storage Transport Infrastructure - we work on some of the UK's biggest road and rail projects, as well as with operators of the UK's transport infrastructure Utilities - we work with clients at the forefront of the UK's power network on the complex grid upgrades required, as well as securing access to clean water and sanitation required for the next generation Social Infrastructure - supporting the renewal of the UK's aging infrastructure, including across health, education and justice sectors Defence and National Security Infrastructure Digital Infrastructure such as AI enabled platforms, data centres and telecommunications As a Manager, you will play a key role in delivering high quality advisory work across major infrastructure and capital programmes. You will work closely with senior decision makers to bring clarity and structure to complex initiatives, leading workstreams, coordinating multi disciplinary teams and shaping clear, actionable recommendations. You will also contribute to the growth of EY's Infrastructure practice through team development, thought leadership and business development activity. What You'll Do Lead delivery of workstreams across major infrastructure and capital programmes, managing project teams to deliver Own the development of reports, documents and presentations to assist clients and senior members of the EY team with decision making Lead the facilitation of workshops, meetings and engagement sessions with clients and stakeholders Lead on programme and project management delivery using both traditional and agile approaches, including planning, project controls, RAID management, delivery assurance and reporting Lead on the development of business cases and investment cases for sustainable, net zero and large scale infrastructure initiatives (including Green Book Five Case Model business cases) Build strong working relationships and collaborate with clients, acting as a trusted day to day advisor to clients Drive stakeholder alignment across diverse groups, supporting clear communication, shared understanding and coordinated decision making Manage, coach and guide junior team members, supporting their development Identify opportunities for additional support and contribute to proposals, research and wider business development activity Stay informed of sector trends and emerging infrastructure themes to support timely, relevant advice Help strengthen EY's market presence through insights, collaboration and optional public facing activity (e.g. social media, thought leadership) What We're Looking For A strong understanding of the UK infrastructure landscape, including the UK's long term infrastructure strategy A genuine passion for infrastructure and the value it can bring, with a clear interest in how major programmes are shaped, delivered and operated A background in supporting infrastructure / transformation projects Experience in industry, government or consulting environments, including Strategy, Big 4 or Technology Consulting, engineering consultancies, or infrastructure owner / operator organisations Ability to build trusted relationships with clients, through excellent communication and collaboration skills Strong analytical skills, with the ability to interpret information and shape clear, practical recommendations Outstanding communication skills, including the ability to write to a high standard, present confidently and tailor messages for senior stakeholders Experience in programme and project delivery, strategic advice, and operating model implementations Facilitation and presentation skills, with the ability to bring stakeholders together, build alignment and drive outcomes Enjoy working in a hybrid environment, including with clients on site, with EY teams in the office, and virtually Willingness to travel to client sites across the UK Experience across one or more infrastructure sectors, such as transport, energy, utilities, social infrastructure, defence and digital infrastructure A bonus but not essential - an alignment to the profession through relevant qualifications or memberships (e.g. ICE, MPA, APM, PRINCE2 or similar) Career & Growth Work on some of the most significant infrastructure and transformation programmes in the UK and internationally Build relationships with key decision makers and programme leaders across public and private sectors Develop leadership capabilities through contributing to delivery and shaping delivery approaches Contribute to business development and help shape future service offerings Access structured learning, mentoring and clear pathways for career progression What We Offer A competitive, market benchmarked salary and performance related bonus, alongside EY's wider benefits and flexible working arrangements Continuous learning: You'll develop the mindset and skills to navigate whatever comes next Success as defined by you: We'll provide the tools and flexibility so you can make a meaningful impact, your way Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs A diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs If this role sounds like a good fit, we'd encourage you to apply or get in touch for a confidential chat
Estate Management Surveyor
Civic Recruitment Limited
Full time Civic Recruitment Limited United Kingdom Posted On 01/04/2026 Job Information Community & Social City Haringey Province Haringey Postal Code N8 Job Description 3 Month Contract With A local Authority Job Purpose The Senior Commercial Surveyor plays a key role in managing and optimising the Council's property portfolio, ensuring it delivers maximum financial, social, and economic value. The role provides strategic property leadership, translating Council priorities into effective asset management, regeneration, and development outcomes. You will act as a senior property professional advising elected members and senior stakeholders, supporting regeneration, placemaking, and investment initiatives across a diverse range of asset types. The role contributes to long-term property strategy, ensuring alignment with corporate objectives, including economic growth, service delivery, and community benefit. Key Responsibilities Manage the Council's property portfolio to maximise value, reduce costs, and enhance long-term returns while delivering social and economic benefits. Identify and deliver asset management and value-add opportunities across the portfolio, including lettings, rent reviews, lease restructures, refurbishments, and disposals. Lead on commercial property transactions such as acquisitions, disposals, and leasing arrangements in line with Council objectives. Act as an "intelligent client" managing external consultants, agents, and property managers to ensure high-quality service delivery. Support the development and implementation of the Council's property strategy aligned with wider corporate priorities. Enable regeneration and development opportunities, including land assembly, development agreements, and disposal strategies. Prepare and manage budgets, financial forecasts, and performance reporting for a large-scale property portfolio. Develop robust business cases, including financial appraisals and feasibility studies, to support investment and strategic decisions. Build and maintain strong working relationships with internal stakeholders (Legal, Finance, service departments) and external advisors. Provide professional advice and guidance to senior leaders and elected members, ensuring informed decision-making. Lead or support cross-Council initiatives and policy development relating to property and asset management. Manage multiple projects and priorities, ensuring delivery to tight deadlines and adapting to changing requirements. Requirements Degree in a property-related discipline and/or Chartered Surveyor status (MRICS) or working towards accreditation. Significant experience in property/asset management within public or private sector environments. Proven track record in commercial asset management, including leasing, rent reviews, development, acquisitions, and disposals. Strong knowledge of property law, contracts, and commercial negotiations. Experience in financial appraisal, budgeting, and portfolio performance management. Ability to develop business cases and present to senior stakeholders and governance boards. Experience managing consultants and working with multidisciplinary teams. Strong communication and negotiation skills, with the ability to influence senior stakeholders and elected members. Ability to manage competing priorities, work under pressure, and deliver results within tight deadlines. Good understanding of local government context, policy, and regulatory frameworks. Proficiency in IT systems and data management. Experience working within a local authority or public sector environment. Strong political awareness and experience advising elected members. Additional Information The position involves a mix of office-based work, site visits, and stakeholder engagement. A DBS (Disclosure and Barring Service) check is required.
Apr 14, 2026
Full time
Full time Civic Recruitment Limited United Kingdom Posted On 01/04/2026 Job Information Community & Social City Haringey Province Haringey Postal Code N8 Job Description 3 Month Contract With A local Authority Job Purpose The Senior Commercial Surveyor plays a key role in managing and optimising the Council's property portfolio, ensuring it delivers maximum financial, social, and economic value. The role provides strategic property leadership, translating Council priorities into effective asset management, regeneration, and development outcomes. You will act as a senior property professional advising elected members and senior stakeholders, supporting regeneration, placemaking, and investment initiatives across a diverse range of asset types. The role contributes to long-term property strategy, ensuring alignment with corporate objectives, including economic growth, service delivery, and community benefit. Key Responsibilities Manage the Council's property portfolio to maximise value, reduce costs, and enhance long-term returns while delivering social and economic benefits. Identify and deliver asset management and value-add opportunities across the portfolio, including lettings, rent reviews, lease restructures, refurbishments, and disposals. Lead on commercial property transactions such as acquisitions, disposals, and leasing arrangements in line with Council objectives. Act as an "intelligent client" managing external consultants, agents, and property managers to ensure high-quality service delivery. Support the development and implementation of the Council's property strategy aligned with wider corporate priorities. Enable regeneration and development opportunities, including land assembly, development agreements, and disposal strategies. Prepare and manage budgets, financial forecasts, and performance reporting for a large-scale property portfolio. Develop robust business cases, including financial appraisals and feasibility studies, to support investment and strategic decisions. Build and maintain strong working relationships with internal stakeholders (Legal, Finance, service departments) and external advisors. Provide professional advice and guidance to senior leaders and elected members, ensuring informed decision-making. Lead or support cross-Council initiatives and policy development relating to property and asset management. Manage multiple projects and priorities, ensuring delivery to tight deadlines and adapting to changing requirements. Requirements Degree in a property-related discipline and/or Chartered Surveyor status (MRICS) or working towards accreditation. Significant experience in property/asset management within public or private sector environments. Proven track record in commercial asset management, including leasing, rent reviews, development, acquisitions, and disposals. Strong knowledge of property law, contracts, and commercial negotiations. Experience in financial appraisal, budgeting, and portfolio performance management. Ability to develop business cases and present to senior stakeholders and governance boards. Experience managing consultants and working with multidisciplinary teams. Strong communication and negotiation skills, with the ability to influence senior stakeholders and elected members. Ability to manage competing priorities, work under pressure, and deliver results within tight deadlines. Good understanding of local government context, policy, and regulatory frameworks. Proficiency in IT systems and data management. Experience working within a local authority or public sector environment. Strong political awareness and experience advising elected members. Additional Information The position involves a mix of office-based work, site visits, and stakeholder engagement. A DBS (Disclosure and Barring Service) check is required.
Dominos Pizza
Quality Assurance Manager (Naas & Cambuslang)
Dominos Pizza
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We are seeking a highly motivated and experienced Quality Assurance Manager to join our Supply Chain Centres in both Naas and Cambuslang. In this role, you will take the lead in ensuring that both Supply Chain Centre consistently upholds the highest quality standards while always maintaining full compliance with all regulations. You will lead the development and implementation of robust quality assurance protocols that align with our commitment to excellence. Your role will involve collaborating closely with various departments, including production, logistics, and site management across our Naas and Cambuslang sites, to foster a culture of quality throughout our supply chain operations. Success in this role looks like: Demonstrated hands-on experience as a QA Manager, ensuring factory compliance, with a preference for food manufacturing environments. Open to travelling across both sites in Cambuslang & Naas. Strong understanding of food legislation and food safety standards. A degree in food science or a similar subject is highly desirable Innovative and analytical thinker with exceptional problem-solving skills. Proficient in managing multiple projects simultaneously while maintaining high levels of accuracy and attention to detail. What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions. Private health and dental care Income protection. Professional development opportunities. Fun team events and a supportive work environment Pizza Discount!
Apr 14, 2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We are seeking a highly motivated and experienced Quality Assurance Manager to join our Supply Chain Centres in both Naas and Cambuslang. In this role, you will take the lead in ensuring that both Supply Chain Centre consistently upholds the highest quality standards while always maintaining full compliance with all regulations. You will lead the development and implementation of robust quality assurance protocols that align with our commitment to excellence. Your role will involve collaborating closely with various departments, including production, logistics, and site management across our Naas and Cambuslang sites, to foster a culture of quality throughout our supply chain operations. Success in this role looks like: Demonstrated hands-on experience as a QA Manager, ensuring factory compliance, with a preference for food manufacturing environments. Open to travelling across both sites in Cambuslang & Naas. Strong understanding of food legislation and food safety standards. A degree in food science or a similar subject is highly desirable Innovative and analytical thinker with exceptional problem-solving skills. Proficient in managing multiple projects simultaneously while maintaining high levels of accuracy and attention to detail. What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions. Private health and dental care Income protection. Professional development opportunities. Fun team events and a supportive work environment Pizza Discount!
Buyer
Chartered Institute of Procurement and Supply (CIPS) Doncaster, Yorkshire
Closing Date for Application: Friday 30/01/2026 Polypipe Building Products are focused on delivering solutions to the residential sector. Polypipe Building Products works with national and local developers, plumbing and heating engineers, general builders and groundworkers to deliver above and below ground drainage systems, rainwater solutions as well as hot and cold plastic plumbing products. Role: Responsible for procurement activities both direct and indirect from a defined list of categories. Lead the process of finding, evaluating and managing incumbent suppliers, their products and services. Create category strategies that redefine the supply chain and have an output of high performing suppliers, and cost reduction opportunities. Ensure all procurement activities are aligned to the group procurement processes and policies. Key Responsibilities: Follow the procurement process for a defined list of local suppliers, including managing negotiations, new supplier sourcing, due diligence/compliance and onboarding Create and implement procurement strategies for defined categories Identify and the delivery of annual savings to meet pre-defined targets Meet cash conversion targets of improved supplier payment terms De-risk supply chain and ensure supply continuity through the rollout of supplier contracts Work closely with group procurement for policy, compliance and processes. Support centrally sourced products/services with information share and project implementation Develop excellent and effective collaborative relationships with key stakeholders such as R&D, Product Management, Quality and CI Project manage any procurement led cost saving opportunities through the business until realisation Supplier Relationship Management (SRM) Build and maintain strong relationships with key suppliers Produce statistical reports and analysis on spend, cost saving, cash conversion, contractual progress and KPI performance detail Manage supplier performance, ensuring quality, cost and delivery against KPI's. Support the P2P Process Key external/internal stakeholders - Group Procurement Director, Head Of Procurement, SMT, R&D, CI, Warehouse Manager, Production Manager, Quality, Finance, Suppliers Capabilities required: Proven previous experience in Strategic Procurement Be a strong negotiator who will lead commercial and contractual negotiations with suppliers on behalf of the business. Experience of creating and implementing Category plans Well-developed influencing skills Membership of the Chartered Institute of Purchasing and Supply (CIPS) or equivalent qualification Knowledge of relevant industry regulations and standards i.e. ISO Strategic thinker with strong drive to succeed Computer literate - knowledge of Excel and Word essential, Previous IFS use an advantage Good communication skills, confident to present to SMT and above. Highly motivated with ability to work under own initiative, making decisions to benefit the company Benefits: 25 days holiday entitlement. Contributory pension scheme - matched up to 8%. Life assurance (linked to pension scheme membership). Enhanced Maternity & Paternity pay. Save as you earn Sharesave Scheme. Cycle to work scheme. Free flu vouchers. Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services. Staff discount on all Genuit Group products. Free on-site parking. Here at the Genuit Group we recognise and develop the contribution our people make to the Group's success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.
Apr 13, 2026
Full time
Closing Date for Application: Friday 30/01/2026 Polypipe Building Products are focused on delivering solutions to the residential sector. Polypipe Building Products works with national and local developers, plumbing and heating engineers, general builders and groundworkers to deliver above and below ground drainage systems, rainwater solutions as well as hot and cold plastic plumbing products. Role: Responsible for procurement activities both direct and indirect from a defined list of categories. Lead the process of finding, evaluating and managing incumbent suppliers, their products and services. Create category strategies that redefine the supply chain and have an output of high performing suppliers, and cost reduction opportunities. Ensure all procurement activities are aligned to the group procurement processes and policies. Key Responsibilities: Follow the procurement process for a defined list of local suppliers, including managing negotiations, new supplier sourcing, due diligence/compliance and onboarding Create and implement procurement strategies for defined categories Identify and the delivery of annual savings to meet pre-defined targets Meet cash conversion targets of improved supplier payment terms De-risk supply chain and ensure supply continuity through the rollout of supplier contracts Work closely with group procurement for policy, compliance and processes. Support centrally sourced products/services with information share and project implementation Develop excellent and effective collaborative relationships with key stakeholders such as R&D, Product Management, Quality and CI Project manage any procurement led cost saving opportunities through the business until realisation Supplier Relationship Management (SRM) Build and maintain strong relationships with key suppliers Produce statistical reports and analysis on spend, cost saving, cash conversion, contractual progress and KPI performance detail Manage supplier performance, ensuring quality, cost and delivery against KPI's. Support the P2P Process Key external/internal stakeholders - Group Procurement Director, Head Of Procurement, SMT, R&D, CI, Warehouse Manager, Production Manager, Quality, Finance, Suppliers Capabilities required: Proven previous experience in Strategic Procurement Be a strong negotiator who will lead commercial and contractual negotiations with suppliers on behalf of the business. Experience of creating and implementing Category plans Well-developed influencing skills Membership of the Chartered Institute of Purchasing and Supply (CIPS) or equivalent qualification Knowledge of relevant industry regulations and standards i.e. ISO Strategic thinker with strong drive to succeed Computer literate - knowledge of Excel and Word essential, Previous IFS use an advantage Good communication skills, confident to present to SMT and above. Highly motivated with ability to work under own initiative, making decisions to benefit the company Benefits: 25 days holiday entitlement. Contributory pension scheme - matched up to 8%. Life assurance (linked to pension scheme membership). Enhanced Maternity & Paternity pay. Save as you earn Sharesave Scheme. Cycle to work scheme. Free flu vouchers. Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services. Staff discount on all Genuit Group products. Free on-site parking. Here at the Genuit Group we recognise and develop the contribution our people make to the Group's success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.
Webrecruit
Revenues Officer
Webrecruit
Revenues Officer Wallfields, Pegs Lane, Hertford, Hertfordshire, SG13 8EQ Contract Type: Permanent Contract Full-time permanent position. Partial remote working available with rota-based office days on passing probation and training. Salary: £31,751 to £35,163 (inclusive of local weighting) Working Hours: 37 Job Category: Revenue and Benefits Job Introduction Are you a focused, enthusiastic worker and team player who enjoys a professional, fast paced, customer facing environment? We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work on a wide range of projects to assist with the efficient and effective collection of council tax, through determining liability, applying discounts and exemptions, and taking relevant recovery action alongside the day to day administration of all accounts. What will you be doing? Support the shared service managers in all aspects of the shared services' functions and operations. Ensure a full working knowledge of relevant legislation and IT applications to enable the efficient carrying out of the duties attached to the post. Answer and deal with telephone, written, or face to face enquiries from customers and stakeholders, as appropriate, providing explanations and clarification of decisions and actions taken and general advice and guidance relating to legislation, policy and procedures. Identify and process the correct liability for each property, checking and issuing appropriate bills, forms, and notices. Identify and award council tax discounts and exemptions where appropriate. Actively encourage the take up of available benefits, allowances, and discounts. Set up Direct Debit arrangements, amendments, cancellations, special payment arrangements and action refunds as appropriate. Identify accounts requiring recovery action and take such action as appropriate in the case of non payment. Decide and implement suitable action after a Liability Order has been granted, up to and including referring the appropriate case to enforcement agents. Keep and maintain appropriate records and statistics, review exception reports and ensure appropriate action is taken. Identify possible irregularities in benefit claims, discounts, and exemptions, and refer these cases to the Fraud Team. Assist with the development and implementation of new working methods and systems. Maintain an up to date awareness of other welfare benefits and refer cases to Visiting Officers and Welfare and Money Advice agencies as appropriate. About you Numeracy skills, including the ability to manipulate numerical data. Excellent verbal and written communication skills, with a strong customer focus. Experience in a similar environment. The ability and willingness to help support and provide guidance, support, and advice to less experienced staff. Knowledge of Windows based Office packages. Ability to work as part of a team, willing to assist others, but also take responsibility for own work as required. Ability to prioritise and work accurately to targets and deadlines. Good word processing and IT skills, including an ability to use online computer systems to interrogate and update data. Self motivated, enthusiastic, and able to deal with a heavy and varied workload. Ability to deal with difficult situations. Ability to maintain concentration in a busy environment. Ability to work methodically, accurately and thoroughly, paying close attention to detail. Ability to remain calm and focused under pressure. The ability to learn all legislation and guidance appropriate to the post. A commitment to developing customer service skills for dealing with members of the public, face to face, or via phone, email or letter. What can we offer you? Opportunities for growth and cross department working, learning new skills and service areas days' annual leave rising to 34 days with 5 years' local government service Usage of our e fleet during business hours for business related visits Employee well being programme Employee events group Regular opportunities to socialise with other teams within the council Flexible working arrangements, including flexi time Up to 50% working from home for eligible posts Free parking in our offices and select council owned car parks during business hours Access to wellbeing and occupational health schemes such as the Employee Assistance Programme (EAP) Local Government pension scheme Discounts at council owned leisure centres Opportunity to network with colleagues across councils in Hertfordshire and the East of England Professional environment where your career path really matters, and your development is supported by the organisation How to apply For an informal discussion about the role, please contact Kathryn Metcalfe, Revenues Assistant Manager, or Elaine Chapman, Senior Revenues Officer. Closing date: 19.04.2026 at Midnight Interviews will be held the week of 27.04 05.2026 We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work. Find out more about our disability confident scheme on our website.
Apr 13, 2026
Full time
Revenues Officer Wallfields, Pegs Lane, Hertford, Hertfordshire, SG13 8EQ Contract Type: Permanent Contract Full-time permanent position. Partial remote working available with rota-based office days on passing probation and training. Salary: £31,751 to £35,163 (inclusive of local weighting) Working Hours: 37 Job Category: Revenue and Benefits Job Introduction Are you a focused, enthusiastic worker and team player who enjoys a professional, fast paced, customer facing environment? We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work on a wide range of projects to assist with the efficient and effective collection of council tax, through determining liability, applying discounts and exemptions, and taking relevant recovery action alongside the day to day administration of all accounts. What will you be doing? Support the shared service managers in all aspects of the shared services' functions and operations. Ensure a full working knowledge of relevant legislation and IT applications to enable the efficient carrying out of the duties attached to the post. Answer and deal with telephone, written, or face to face enquiries from customers and stakeholders, as appropriate, providing explanations and clarification of decisions and actions taken and general advice and guidance relating to legislation, policy and procedures. Identify and process the correct liability for each property, checking and issuing appropriate bills, forms, and notices. Identify and award council tax discounts and exemptions where appropriate. Actively encourage the take up of available benefits, allowances, and discounts. Set up Direct Debit arrangements, amendments, cancellations, special payment arrangements and action refunds as appropriate. Identify accounts requiring recovery action and take such action as appropriate in the case of non payment. Decide and implement suitable action after a Liability Order has been granted, up to and including referring the appropriate case to enforcement agents. Keep and maintain appropriate records and statistics, review exception reports and ensure appropriate action is taken. Identify possible irregularities in benefit claims, discounts, and exemptions, and refer these cases to the Fraud Team. Assist with the development and implementation of new working methods and systems. Maintain an up to date awareness of other welfare benefits and refer cases to Visiting Officers and Welfare and Money Advice agencies as appropriate. About you Numeracy skills, including the ability to manipulate numerical data. Excellent verbal and written communication skills, with a strong customer focus. Experience in a similar environment. The ability and willingness to help support and provide guidance, support, and advice to less experienced staff. Knowledge of Windows based Office packages. Ability to work as part of a team, willing to assist others, but also take responsibility for own work as required. Ability to prioritise and work accurately to targets and deadlines. Good word processing and IT skills, including an ability to use online computer systems to interrogate and update data. Self motivated, enthusiastic, and able to deal with a heavy and varied workload. Ability to deal with difficult situations. Ability to maintain concentration in a busy environment. Ability to work methodically, accurately and thoroughly, paying close attention to detail. Ability to remain calm and focused under pressure. The ability to learn all legislation and guidance appropriate to the post. A commitment to developing customer service skills for dealing with members of the public, face to face, or via phone, email or letter. What can we offer you? Opportunities for growth and cross department working, learning new skills and service areas days' annual leave rising to 34 days with 5 years' local government service Usage of our e fleet during business hours for business related visits Employee well being programme Employee events group Regular opportunities to socialise with other teams within the council Flexible working arrangements, including flexi time Up to 50% working from home for eligible posts Free parking in our offices and select council owned car parks during business hours Access to wellbeing and occupational health schemes such as the Employee Assistance Programme (EAP) Local Government pension scheme Discounts at council owned leisure centres Opportunity to network with colleagues across councils in Hertfordshire and the East of England Professional environment where your career path really matters, and your development is supported by the organisation How to apply For an informal discussion about the role, please contact Kathryn Metcalfe, Revenues Assistant Manager, or Elaine Chapman, Senior Revenues Officer. Closing date: 19.04.2026 at Midnight Interviews will be held the week of 27.04 05.2026 We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work. Find out more about our disability confident scheme on our website.
Mechanical Engineering Manager
LondonEnergy
Job Title: Mechanical Engineering Manager Type: Full Time, Permanent Salary: £85,000.00 to £90,000.00 Location: EcoPark, Edmonton North London About LondonEnergy At LondonEnergy, we're proud of our vital role in managing North London's waste and protecting the environment. As part of the team, you'll already know that we handle and process 750,000 tonnes of waste each year, making us the second largest waste contract in the UK. Together, we generate enough energy from waste to power around 80,000 homes annually and recycle 70% of items through our Reuse and Recycling Centres. This is only possible thanks to the dedication of our people, who make a real difference every day. About the Role A fantastic opportunity has arisen for a Mechanical Engineering Manager to join LondonEnergy in a pivotal leadership role at our Edmonton site in North London. As Mechanical Engineering Manager, you will lead the Mechanical Maintenance Department, ensuring the delivery of practical, high-quality engineering solutions across both planned preventative maintenance and reactive breakdown activities. Your focus will be on maintaining the safe, reliable, and efficient operation of all plant and associated equipment. You will play a key role in the pre-planning and execution of major boiler and turbine shutdowns, working collaboratively with cross-functional teams. During outage periods, you will closely monitor progress, adapting plans as required to address unforeseen maintenance and repair needs while minimising downtime. In addition, you will be responsible for developing clear and accurate budget forecasts for all maintenance and engineering activities, ensuring work is delivered within agreed financial targets and contributing to overall operational efficiency. This is an exciting opportunity to make a significant impact in a dynamic, essential industry environment. As our Mechanical Engineering Manager, you are also responsible for: Enhance, manage, and continuously review the Planned Preventative Maintenance (PPM) programme to ensure cost-effective and appropriate maintenance routines. Plan and initiate statutory inspections in line with regulations, ensuring compliance and minimal disruption to plant availability. Develop and implement technically sound, commercially viable solutions to reduce plant breakdowns and improve reliability. Support staff with problem-solving and the development of effective engineering solutions, including delivery of delegated project work. Collaborate with planning teams to optimise outage programmes, minimising downtime and controlling associated costs. Manage departmental budgets and maintenance expenditure, monitoring variances and driving cost saving initiatives. Lead, motivate, and develop team members by providing guidance, addressing performance, and identifying and delivering training needs. To be considered for this role, we are looking for the following knowledge and experience: Degree or Higher National Diploma / Certificate or equivalent in a relevant Engineering discipline (mechanical or electrical). Detailed knowledge of Health and Safety legislation, guidance and systems, and other relevant Regulations. Ability to manage a team and motivate them to deliver service above the minimum. Experience of designing, costing and managing implementation of large process engineering improvements. In depth technical and operational experience to oversee effective maintenance and commissioning plans implemented. Demonstrable experience of drafting accurate budgets and delivering actual costs in line with them and analysing, reporting and addressing variances. Benefits Private Medical & Life Insurance Company Pension Scheme Annual Leave Package Employee Recognition Scheme Access to Employee Assistance Programme (EAP) + Many more benefits Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Apr 13, 2026
Full time
Job Title: Mechanical Engineering Manager Type: Full Time, Permanent Salary: £85,000.00 to £90,000.00 Location: EcoPark, Edmonton North London About LondonEnergy At LondonEnergy, we're proud of our vital role in managing North London's waste and protecting the environment. As part of the team, you'll already know that we handle and process 750,000 tonnes of waste each year, making us the second largest waste contract in the UK. Together, we generate enough energy from waste to power around 80,000 homes annually and recycle 70% of items through our Reuse and Recycling Centres. This is only possible thanks to the dedication of our people, who make a real difference every day. About the Role A fantastic opportunity has arisen for a Mechanical Engineering Manager to join LondonEnergy in a pivotal leadership role at our Edmonton site in North London. As Mechanical Engineering Manager, you will lead the Mechanical Maintenance Department, ensuring the delivery of practical, high-quality engineering solutions across both planned preventative maintenance and reactive breakdown activities. Your focus will be on maintaining the safe, reliable, and efficient operation of all plant and associated equipment. You will play a key role in the pre-planning and execution of major boiler and turbine shutdowns, working collaboratively with cross-functional teams. During outage periods, you will closely monitor progress, adapting plans as required to address unforeseen maintenance and repair needs while minimising downtime. In addition, you will be responsible for developing clear and accurate budget forecasts for all maintenance and engineering activities, ensuring work is delivered within agreed financial targets and contributing to overall operational efficiency. This is an exciting opportunity to make a significant impact in a dynamic, essential industry environment. As our Mechanical Engineering Manager, you are also responsible for: Enhance, manage, and continuously review the Planned Preventative Maintenance (PPM) programme to ensure cost-effective and appropriate maintenance routines. Plan and initiate statutory inspections in line with regulations, ensuring compliance and minimal disruption to plant availability. Develop and implement technically sound, commercially viable solutions to reduce plant breakdowns and improve reliability. Support staff with problem-solving and the development of effective engineering solutions, including delivery of delegated project work. Collaborate with planning teams to optimise outage programmes, minimising downtime and controlling associated costs. Manage departmental budgets and maintenance expenditure, monitoring variances and driving cost saving initiatives. Lead, motivate, and develop team members by providing guidance, addressing performance, and identifying and delivering training needs. To be considered for this role, we are looking for the following knowledge and experience: Degree or Higher National Diploma / Certificate or equivalent in a relevant Engineering discipline (mechanical or electrical). Detailed knowledge of Health and Safety legislation, guidance and systems, and other relevant Regulations. Ability to manage a team and motivate them to deliver service above the minimum. Experience of designing, costing and managing implementation of large process engineering improvements. In depth technical and operational experience to oversee effective maintenance and commissioning plans implemented. Demonstrable experience of drafting accurate budgets and delivering actual costs in line with them and analysing, reporting and addressing variances. Benefits Private Medical & Life Insurance Company Pension Scheme Annual Leave Package Employee Recognition Scheme Access to Employee Assistance Programme (EAP) + Many more benefits Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Project Manager (Scarborough)
Aecon Concessions Scarborough, Yorkshire
Location: Scarborough, ON, CA Project Manager (Scarborough) Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety Always. Our number one core value. If we can't do it safely, we don't do it at all. Integrity. We lead by example, with humility and courage. Accountability. We're passionate about delivering on our commitments. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being. Believe in helping you build your career through our Aecon University and Leadership Programs. Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement - driven by the diversity, expertise and teamwork of our people. We're always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! What is the Opportunity? Faster.Smarter.Safer. This is how Aecon Utilities is committed to delivering projects. Aecon Utilities is ready to become Canada's utility construction provider and we're looking for a Project Manager to help us get there! Reporting to the Manager Operations, the Project Manager will be responsible for the successful execution of all tasks assigned to them, including running proposals (including interfacing with various Aecon functional groups) etc. What You'll Do Here: Work with Sr. Management in the preparation of detailed construction and design estimates. This includes working with the operations and estimating teams do develop tender submissions for active pursuits. Run project(s) with the construction team and set out schedules and critical milestones. Resolve project-level issues/disputes and escalates issues to the Operations Manager. Travel to various site locations may be required. Set out production targets and monitor performance. Adapt to changes and eliminate roadblocks that might interfere with target goals. Manage team's performance and monitor deliverables. Responsible for all commercial issues and focus on win/win outcomes. Responsible for contract negotiations and disputes. Responsible for managing and monitoring project budget. Conduct weekly scheduling meetings with the project team. Provide technical expertise and support as required to project team, field staff and client. Work with Sr. Management to ensure projects are executed in a safe, efficient, quality-focused manner. Ensure project controls are in place for projects (including schedule updating, subcontractor management, cost forecasting, change management, document control, labour tracking, KPI tracking, equipment tracking, accrual management, invoicing, PO's, etc.). Performs other duties and responsibilities as required. What You Bring to the Team: Minimum of 8 years of experience in a Project Manager role. Education to include Engineering, Construction Project Management etc. or combination of technical training and/or related experience. Ability to think proactively, work with urgency, be collaborative, and work independently. Take directions well, requiring minimal follow-up. Experience in estimating and proposals is an asset. Experience on EPC contracts is an asset. Experience in the construction industry is required. Experience in the utility industry is a strong asset. Capable of reading and understanding construction drawings and documents. Proven leadership, communication, and negotiation skills. Ability to resolve project disputes with minimal assistance. Inspire and foster an environment of cooperation between different departments and co-workers. Availability to travel within GTA when running projects, including shift work. Sound computer skills - MS Office Suite, Primavera P6 (an asset), Microsoft Project. Self-motivated with good organizational skills. Ability to work independently, accurately, and under pressure. Salary range: The expected salary for this position is $85,000 - 115,000. Individual pay is determined based on several factors such as work location, education, experience and unique skills. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner. Through the implementation of the requirements of the ACA and its applicable regulations, appropriate accommodations will be provided upon request throughout the interview and hiring process. As part of our commitment to fair and transparent hiring practices, Aecon may use artificial intelligence (AI) tools to assist in screening and reviewing candidates. These tools are applied responsibly and in accordance with applicable privacy laws and Aecon's AI Usage Policy. All final decisions are made by qualified Aecon team members.
Apr 13, 2026
Full time
Location: Scarborough, ON, CA Project Manager (Scarborough) Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety Always. Our number one core value. If we can't do it safely, we don't do it at all. Integrity. We lead by example, with humility and courage. Accountability. We're passionate about delivering on our commitments. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being. Believe in helping you build your career through our Aecon University and Leadership Programs. Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement - driven by the diversity, expertise and teamwork of our people. We're always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! What is the Opportunity? Faster.Smarter.Safer. This is how Aecon Utilities is committed to delivering projects. Aecon Utilities is ready to become Canada's utility construction provider and we're looking for a Project Manager to help us get there! Reporting to the Manager Operations, the Project Manager will be responsible for the successful execution of all tasks assigned to them, including running proposals (including interfacing with various Aecon functional groups) etc. What You'll Do Here: Work with Sr. Management in the preparation of detailed construction and design estimates. This includes working with the operations and estimating teams do develop tender submissions for active pursuits. Run project(s) with the construction team and set out schedules and critical milestones. Resolve project-level issues/disputes and escalates issues to the Operations Manager. Travel to various site locations may be required. Set out production targets and monitor performance. Adapt to changes and eliminate roadblocks that might interfere with target goals. Manage team's performance and monitor deliverables. Responsible for all commercial issues and focus on win/win outcomes. Responsible for contract negotiations and disputes. Responsible for managing and monitoring project budget. Conduct weekly scheduling meetings with the project team. Provide technical expertise and support as required to project team, field staff and client. Work with Sr. Management to ensure projects are executed in a safe, efficient, quality-focused manner. Ensure project controls are in place for projects (including schedule updating, subcontractor management, cost forecasting, change management, document control, labour tracking, KPI tracking, equipment tracking, accrual management, invoicing, PO's, etc.). Performs other duties and responsibilities as required. What You Bring to the Team: Minimum of 8 years of experience in a Project Manager role. Education to include Engineering, Construction Project Management etc. or combination of technical training and/or related experience. Ability to think proactively, work with urgency, be collaborative, and work independently. Take directions well, requiring minimal follow-up. Experience in estimating and proposals is an asset. Experience on EPC contracts is an asset. Experience in the construction industry is required. Experience in the utility industry is a strong asset. Capable of reading and understanding construction drawings and documents. Proven leadership, communication, and negotiation skills. Ability to resolve project disputes with minimal assistance. Inspire and foster an environment of cooperation between different departments and co-workers. Availability to travel within GTA when running projects, including shift work. Sound computer skills - MS Office Suite, Primavera P6 (an asset), Microsoft Project. Self-motivated with good organizational skills. Ability to work independently, accurately, and under pressure. Salary range: The expected salary for this position is $85,000 - 115,000. Individual pay is determined based on several factors such as work location, education, experience and unique skills. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner. Through the implementation of the requirements of the ACA and its applicable regulations, appropriate accommodations will be provided upon request throughout the interview and hiring process. As part of our commitment to fair and transparent hiring practices, Aecon may use artificial intelligence (AI) tools to assist in screening and reviewing candidates. These tools are applied responsibly and in accordance with applicable privacy laws and Aecon's AI Usage Policy. All final decisions are made by qualified Aecon team members.
Digital Marketing Executive
Prosperity Law Manchester, Lancashire
Are you passionate about creating content that not only engages audiences but also drives measurable results? We're looking for a talented Digital Marketing Executive to play a key role in our Marketing team at Prosperity Law LLP. This is an exciting time to join the firm. We have a new website in the pipeline, HubSpot being implemented, and a period of genuine growth in which marketing is fully invested. You'll have the opportunity to help shape how the firm presents itself digitally. Working closely with the Digital Marketing Manager, you'll support the planning, optimisation and delivery of high-quality, search-optimised content designed to boost our visibility, increase website traffic, and generate leads across key practice areas. You'll also contribute to social media, HubSpot implementation, new content formats, and analytics - playing an active role across a fast-growing in-house marketing function. The role will primarily support Prosperity Law LLP, with some marketing activity also required for Prosperity Insurance - our related insurance services entity. Core Responsibilities SEO Support Keyword research, competitor analysis, and gap analysis to identify search opportunities On-page optimisation including internal linking improvements, meta data, headings, and content structure Supporting local SEO across our three offices Link building and digital outreach to legal directories, industry publications, and relevant third-party sites Support delivery of the wider SEO strategy, including visibility in AI-generated search results (e.g. Google AI Overviews) Content Creation Contribute to and manage the blog schedule, including working with fee earners to develop topics Edit, format, and publish blog content in line with brand guidelines, legal standards, and SEO best practice Support the social sharing and outreach of published content to maximise reach Assist with on-page content improvements and conversion optimisation across existing service pages Social Media Take ownership of the social media content calendar across all platforms Write platform-appropriate copy, scheduling and publishing content consistently Monitor engagement and performance, providing monthly insights and suggestions for improvement Support the creation of visual assets for social media using Canva or Adobe Suite Analytics & Reporting Monitor keyword rankings, share of voice, and organic traffic using tools such as SEMrush, Google Search Console, and GA4 Assist with interpreting data from monthly reports and translating findings into actionable recommendations Prosperity Insurance Provide marketing support to Prosperity Insurance on an ongoing basis, including content, social media, and digital asset creation Assist with campaign and promotional activity for insurance-specific products and events as required Minimum 2 years' experience working in a digital marketing role Demonstrable knowledge & experience in SEO, content creation, or other digital marketing channels Strong writing skills with excellent grammar, structure, and attention to detail Experience using SEO tools such as SEMrush, Screaming Frog, Google Search Console and GA4 Familiarity with WordPress for content publishing and basic on-page editing Understanding of Canva and/or Adobe Suite for visual content creation Proactive and curious mindset - able to spot opportunities and suggest ideas independently Strong communication and organisation skills, with the ability to manage multiple priorities Team player who can collaborate effectively with fee earners and internal stakeholders Why Join Prosperity Law? Join at an exciting period of growth with genuine marketing investment and ambition Work in a collaborative, supportive environment alongside an experienced Digital Marketing Manager Gain exposure to the full digital marketing mix - SEO, content, social, analytics, PPC, and email. Benefits (subject to eligibility) include 25 days annual leave plus bank holidays, private health cover, Death in service life insurance, and free breakfast, lunch and snacks in the office. How to Apply: If you are interested in this role, please email a copy of your CV and a cover letter to .
Apr 13, 2026
Full time
Are you passionate about creating content that not only engages audiences but also drives measurable results? We're looking for a talented Digital Marketing Executive to play a key role in our Marketing team at Prosperity Law LLP. This is an exciting time to join the firm. We have a new website in the pipeline, HubSpot being implemented, and a period of genuine growth in which marketing is fully invested. You'll have the opportunity to help shape how the firm presents itself digitally. Working closely with the Digital Marketing Manager, you'll support the planning, optimisation and delivery of high-quality, search-optimised content designed to boost our visibility, increase website traffic, and generate leads across key practice areas. You'll also contribute to social media, HubSpot implementation, new content formats, and analytics - playing an active role across a fast-growing in-house marketing function. The role will primarily support Prosperity Law LLP, with some marketing activity also required for Prosperity Insurance - our related insurance services entity. Core Responsibilities SEO Support Keyword research, competitor analysis, and gap analysis to identify search opportunities On-page optimisation including internal linking improvements, meta data, headings, and content structure Supporting local SEO across our three offices Link building and digital outreach to legal directories, industry publications, and relevant third-party sites Support delivery of the wider SEO strategy, including visibility in AI-generated search results (e.g. Google AI Overviews) Content Creation Contribute to and manage the blog schedule, including working with fee earners to develop topics Edit, format, and publish blog content in line with brand guidelines, legal standards, and SEO best practice Support the social sharing and outreach of published content to maximise reach Assist with on-page content improvements and conversion optimisation across existing service pages Social Media Take ownership of the social media content calendar across all platforms Write platform-appropriate copy, scheduling and publishing content consistently Monitor engagement and performance, providing monthly insights and suggestions for improvement Support the creation of visual assets for social media using Canva or Adobe Suite Analytics & Reporting Monitor keyword rankings, share of voice, and organic traffic using tools such as SEMrush, Google Search Console, and GA4 Assist with interpreting data from monthly reports and translating findings into actionable recommendations Prosperity Insurance Provide marketing support to Prosperity Insurance on an ongoing basis, including content, social media, and digital asset creation Assist with campaign and promotional activity for insurance-specific products and events as required Minimum 2 years' experience working in a digital marketing role Demonstrable knowledge & experience in SEO, content creation, or other digital marketing channels Strong writing skills with excellent grammar, structure, and attention to detail Experience using SEO tools such as SEMrush, Screaming Frog, Google Search Console and GA4 Familiarity with WordPress for content publishing and basic on-page editing Understanding of Canva and/or Adobe Suite for visual content creation Proactive and curious mindset - able to spot opportunities and suggest ideas independently Strong communication and organisation skills, with the ability to manage multiple priorities Team player who can collaborate effectively with fee earners and internal stakeholders Why Join Prosperity Law? Join at an exciting period of growth with genuine marketing investment and ambition Work in a collaborative, supportive environment alongside an experienced Digital Marketing Manager Gain exposure to the full digital marketing mix - SEO, content, social, analytics, PPC, and email. Benefits (subject to eligibility) include 25 days annual leave plus bank holidays, private health cover, Death in service life insurance, and free breakfast, lunch and snacks in the office. How to Apply: If you are interested in this role, please email a copy of your CV and a cover letter to .
ORBIT GROUP
Customer Excellence Manager - Continuous Improvement
ORBIT GROUP Coventry, Warwickshire
Customer Excellence Manager - Continuous Improvement We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role In this newly created role of Customer Excellence Manager, you will lead a team of Customer Excellence leads who will champion the customer voice at all levels across the organisation, ensuring the customer outcome is at the heart of decision making and improvement initiatives. To thrive in this role, you'll have an embedded customer-centric approach, with proven experience of improving and enhancing customer journeys, working directly with customers to gain feedback, then translating the feedback into actionable requirements internally and working operationally to achieve excellence. Working closely with operational teams, you will be accountable for owning our customer journeys, ensuring every touchpoint reflects our customer commitments making customers feel safe, informed, and valued. You will drive a culture of continuous improvement to enhance our customers satisfaction by putting customers at the heart of what we do. This role is part of our Customer directorate where you'll help us to lead the way in keeping our promise to more than 100,000 customers. What you'll achieve Lead a team of Customer Excellence leads by completing all relevant people management duties such as recruitment, inductions, development, coaching and 121's. Lead/influence the prioritisation of changes in operational teams, ensuring they are focused on the customer value. Create and optimise workflows and interfaces that deliver consistent, branded customer interactions across digital, in-person, and phone channels. You will build good relationships with stakeholders at all levels across the organisation, adapting your approach and ensuring their expectations are met and managed. Support teams to embed changes and conduct impact assessments to realise benefits of improvement activity. Facilitate and manage key change management processes and projects end to end. What you'll bring Essential skills Chartered Institute of Housing - Level 3 or equivalent level 6 degree in higher education. Experience in using continuous improvement tools or frameworks such as PDCA, Lean or Six Sigma. Previous managing a team of customer experience or continuous improvement managers and management of projects end to end. Industry specific knowledge and leadership skills is preferred to be able to manage regions and/or departments. Excellent communicator who is confident to lead and support a range of stakeholders at senior levels. Proven experience working cross-functionally to deliver improvements from concept to implementation. Ability to travel between Orbit offices and community-based venues Proven track record in working with social housing customers (or similar) to achieve changes in services Experience managing projects or activities to deliver within timescale, demonstrating impact and benefit realisation The ability to interpret information and present it in a variety of different ways relevant to stakeholder needs. The ability to think and plan strategically. Qualification or accreditation of lean or six sigma methodologies Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
Apr 13, 2026
Full time
Customer Excellence Manager - Continuous Improvement We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role In this newly created role of Customer Excellence Manager, you will lead a team of Customer Excellence leads who will champion the customer voice at all levels across the organisation, ensuring the customer outcome is at the heart of decision making and improvement initiatives. To thrive in this role, you'll have an embedded customer-centric approach, with proven experience of improving and enhancing customer journeys, working directly with customers to gain feedback, then translating the feedback into actionable requirements internally and working operationally to achieve excellence. Working closely with operational teams, you will be accountable for owning our customer journeys, ensuring every touchpoint reflects our customer commitments making customers feel safe, informed, and valued. You will drive a culture of continuous improvement to enhance our customers satisfaction by putting customers at the heart of what we do. This role is part of our Customer directorate where you'll help us to lead the way in keeping our promise to more than 100,000 customers. What you'll achieve Lead a team of Customer Excellence leads by completing all relevant people management duties such as recruitment, inductions, development, coaching and 121's. Lead/influence the prioritisation of changes in operational teams, ensuring they are focused on the customer value. Create and optimise workflows and interfaces that deliver consistent, branded customer interactions across digital, in-person, and phone channels. You will build good relationships with stakeholders at all levels across the organisation, adapting your approach and ensuring their expectations are met and managed. Support teams to embed changes and conduct impact assessments to realise benefits of improvement activity. Facilitate and manage key change management processes and projects end to end. What you'll bring Essential skills Chartered Institute of Housing - Level 3 or equivalent level 6 degree in higher education. Experience in using continuous improvement tools or frameworks such as PDCA, Lean or Six Sigma. Previous managing a team of customer experience or continuous improvement managers and management of projects end to end. Industry specific knowledge and leadership skills is preferred to be able to manage regions and/or departments. Excellent communicator who is confident to lead and support a range of stakeholders at senior levels. Proven experience working cross-functionally to deliver improvements from concept to implementation. Ability to travel between Orbit offices and community-based venues Proven track record in working with social housing customers (or similar) to achieve changes in services Experience managing projects or activities to deliver within timescale, demonstrating impact and benefit realisation The ability to interpret information and present it in a variety of different ways relevant to stakeholder needs. The ability to think and plan strategically. Qualification or accreditation of lean or six sigma methodologies Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
Level 3 Regulated Support Agent Stellantis Calex UK Permanent/Full Time
Calex Uk Coventry, Warwickshire
About Us Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training. More recently we have begun working with forward-thinking companies within the logistics, food & beverage, and pensions sectors to enhance their training proposition via the implementation of Virtual Learning Environments, Live Broadcasting and Social Learning Platforms. Our Corporate Vision is to 'Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation' and we work in close partnership with our clients to identify and implement innovative and effective learning solutions. To learn more about Calex, please visit our website at . We are currently seeking to recruit a Level 3 Regulated Support Agent at Stellantis in Coventry. The successful candidate will support the Level 3 Regulated Team Leader to achieve the team's primary objectives across service levels (call and email response), case management performance (average close time), customer satisfaction (NSAT for RFI and claims) and case backlog reduction. The role contributes directly to maintaining the highest standard levels and full compliance with Financial Conduct Authority rules by handling support enquiries with professionalism. The Level 3 Regulated Support Agent is crucial to ensuring customer enquiries are responded to effectively and in a way that maintains customer loyalty and Stellantis Corporate values, through effective management of escalations and balancing company policies with customer expectations. Key Responsibilities Safeguard full compliance with Financial Conduct Authority rules for Regulated Case Management. Efficient management of CEO/SVP/Director escalated cases and liaison with Top Care Team. Ensure all Stellantis customer enquiries are responded to effectively, balancing Company policies and budgets with customer expectations, with a view to maintaining customer loyalty and Stellantis Corporate values. Research, investigate and identify the root cause of 'escalated' customer enquiries. Decide and ensure implementation of the appropriate response/resolution to the customer enquiry. Maintain an active interest in the case until the problem has been resolved. Ensure appropriate use of the goodwill, loss of use, mobility and buy-back budget. Support the Stellantis Customer Care Managers in using the results of customer cases to identify non compliances within the company's policies & procedures and to identify the need for corrective & preventative action to be taken. Support Levels 1 and 2 by sharing and communicating improvement feedback. Help the team to achieve objectives, working to agreed terms and individual standards. Build strong working relationships with the Customer Care Managers, as well as the Stellantis Field Force and other teams as necessary. Maintain contact with the Motor Ombudsman and represent Stellantis within the appropriate SMMT meetings and forums. Daily contact with the Stellantis Finance department for the management of all Customer Care related payments. About You Qualifications & Experience Minimum 1 year back office experience in a call centre, dealership or other area in the automotive sector. Experience in a previous similar role is preferred. Computer literate - competent in the main Microsoft Office and internet packages. Excellent verbal and written communication skills. Ability to prioritise conflicting workload to satisfy customers under pressure. Good understanding of operational activities of Customer Care Call centres, New Vehicle Distributors, Authorised Repairers and Distrigo Parts Hubs. Understanding of critical Consumer legislation (Consumer Rights Act, Consumer Duty, etc.). Good analytical skills. Proven ability in using communication applications such as telephony equipment. Demonstrable experience in prioritising a conflicting workload to satisfy customers under pressure. Personal Qualities & Soft Skills Be respectful to the sensitivity and confidentiality of the cases managed. Positive attitude and a desire to help customers. Consistent level of professionalism and a conscientious work ethic. Ability to be understanding, diplomatic, polite and apologetic where necessary. Active listening skills to understand the customer and respond with appropriate feedback. Good collaborative attitude and capacity to develop professional relationships among all Stellantis departments and with brand dealer networks. Ability to learn quickly in a changing environment, take own initiative and make decisions. Ability to remain objective in high pressure environments. Friendly and approachable even when busy, a team player. Good project management and problem solving skills. Logical approach to problem resolution; gathers facts, takes corrective actions, escalates problems at the appropriate stage. Our Calex Core Values Caring & Supportive Open & Honest Welcoming & Inclusive Collaborative & Inspiring Enjoyable & Rewarding Flexible & Adaptable Accountable & Reliable Healthy & Sustainable To apply, please provide a full and up to date copy of your CV together with a covering letter detailing the skills that make you suitable for this role. Salary & Benefits: Up to £30,000 dependant on experience. 25 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover. Contract: Permanent / Full Time Working Hours: Monday to Friday / 40 hours per week Place of Work: Stellantis, Pinley House, 2 Sunbeam Way, Coventry CV3 1ND. There may be an occasional requirement to work from other locations across the UK, including at shows, at dealerships, and other Stellantis and Calex facilities. Pre-employment Checks: Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated referees, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check. Employment: The successful candidate will be employed by Calex UK (). Visa Sponsorship: Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.
Apr 13, 2026
Full time
About Us Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training. More recently we have begun working with forward-thinking companies within the logistics, food & beverage, and pensions sectors to enhance their training proposition via the implementation of Virtual Learning Environments, Live Broadcasting and Social Learning Platforms. Our Corporate Vision is to 'Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation' and we work in close partnership with our clients to identify and implement innovative and effective learning solutions. To learn more about Calex, please visit our website at . We are currently seeking to recruit a Level 3 Regulated Support Agent at Stellantis in Coventry. The successful candidate will support the Level 3 Regulated Team Leader to achieve the team's primary objectives across service levels (call and email response), case management performance (average close time), customer satisfaction (NSAT for RFI and claims) and case backlog reduction. The role contributes directly to maintaining the highest standard levels and full compliance with Financial Conduct Authority rules by handling support enquiries with professionalism. The Level 3 Regulated Support Agent is crucial to ensuring customer enquiries are responded to effectively and in a way that maintains customer loyalty and Stellantis Corporate values, through effective management of escalations and balancing company policies with customer expectations. Key Responsibilities Safeguard full compliance with Financial Conduct Authority rules for Regulated Case Management. Efficient management of CEO/SVP/Director escalated cases and liaison with Top Care Team. Ensure all Stellantis customer enquiries are responded to effectively, balancing Company policies and budgets with customer expectations, with a view to maintaining customer loyalty and Stellantis Corporate values. Research, investigate and identify the root cause of 'escalated' customer enquiries. Decide and ensure implementation of the appropriate response/resolution to the customer enquiry. Maintain an active interest in the case until the problem has been resolved. Ensure appropriate use of the goodwill, loss of use, mobility and buy-back budget. Support the Stellantis Customer Care Managers in using the results of customer cases to identify non compliances within the company's policies & procedures and to identify the need for corrective & preventative action to be taken. Support Levels 1 and 2 by sharing and communicating improvement feedback. Help the team to achieve objectives, working to agreed terms and individual standards. Build strong working relationships with the Customer Care Managers, as well as the Stellantis Field Force and other teams as necessary. Maintain contact with the Motor Ombudsman and represent Stellantis within the appropriate SMMT meetings and forums. Daily contact with the Stellantis Finance department for the management of all Customer Care related payments. About You Qualifications & Experience Minimum 1 year back office experience in a call centre, dealership or other area in the automotive sector. Experience in a previous similar role is preferred. Computer literate - competent in the main Microsoft Office and internet packages. Excellent verbal and written communication skills. Ability to prioritise conflicting workload to satisfy customers under pressure. Good understanding of operational activities of Customer Care Call centres, New Vehicle Distributors, Authorised Repairers and Distrigo Parts Hubs. Understanding of critical Consumer legislation (Consumer Rights Act, Consumer Duty, etc.). Good analytical skills. Proven ability in using communication applications such as telephony equipment. Demonstrable experience in prioritising a conflicting workload to satisfy customers under pressure. Personal Qualities & Soft Skills Be respectful to the sensitivity and confidentiality of the cases managed. Positive attitude and a desire to help customers. Consistent level of professionalism and a conscientious work ethic. Ability to be understanding, diplomatic, polite and apologetic where necessary. Active listening skills to understand the customer and respond with appropriate feedback. Good collaborative attitude and capacity to develop professional relationships among all Stellantis departments and with brand dealer networks. Ability to learn quickly in a changing environment, take own initiative and make decisions. Ability to remain objective in high pressure environments. Friendly and approachable even when busy, a team player. Good project management and problem solving skills. Logical approach to problem resolution; gathers facts, takes corrective actions, escalates problems at the appropriate stage. Our Calex Core Values Caring & Supportive Open & Honest Welcoming & Inclusive Collaborative & Inspiring Enjoyable & Rewarding Flexible & Adaptable Accountable & Reliable Healthy & Sustainable To apply, please provide a full and up to date copy of your CV together with a covering letter detailing the skills that make you suitable for this role. Salary & Benefits: Up to £30,000 dependant on experience. 25 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover. Contract: Permanent / Full Time Working Hours: Monday to Friday / 40 hours per week Place of Work: Stellantis, Pinley House, 2 Sunbeam Way, Coventry CV3 1ND. There may be an occasional requirement to work from other locations across the UK, including at shows, at dealerships, and other Stellantis and Calex facilities. Pre-employment Checks: Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated referees, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check. Employment: The successful candidate will be employed by Calex UK (). Visa Sponsorship: Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.
The Alan Turing Institute
Research Engineer, Agentic Critical-Systems Cyber-Security
The Alan Turing Institute
The Role This Research Engineer role sits within The Alan Turing Institute s Defence and National Security programme and focuses on designing, building and evaluating LLM-driven agentic systems to strengthen the cyber resilience of critical national infrastructure, particularly legacy operational technology and industrial control systems that cannot easily be patched or upgraded. The postholder will develop autonomous hardening and monitoring capabilities, create realistic digital twin and simulation environments, run robust large-scale evaluations, and produce high-quality research software, technical outputs, and publications, while working closely with multidisciplinary experts across AI, cyber security and critical systems. It s a highly applied research role suited to someone excited by combining machine learning, software engineering and cyber security to solve complex real-world resilience challenges with national importance. Your Profile We re looking for a technically strong and collaborative research engineer with a solid grounding in AI, machine learning, cyber or information security, computer science, engineering, or a related field, ideally educated to Master s level or with equivalent experience. The ideal candidate will bring hands-on experience building LLM-powered agentic or tool-calling systems, strong scientific software development skills in Python and related frameworks and a track record of delivering practical research or engineering outputs with measurable impact. They ll be comfortable working across disciplines, communicating complex ideas clearly to both technical and non-technical audiences and operating with a high degree of autonomy while contributing positively to a team environment. Experience with network security, cyber-physical systems, virtualisation, OT/ICS environments and research publications would be especially valuable, as would a thoughtful, evidence-led approach and eligibility for Security Check clearance. How You Will Make an Impact Collaboratively design, build and maintain agentic, AI systems and evaluation suites that support CNI cyber resilience and legacy software hardening against known vulnerabilities. Develop virtualisation based digital twin environments and implement techniques for assuring operational continuity in the context of CNI. Develop realistic virtualised environments with legacy OT/ICS hosts, including legacy operating system instances running OT/ICS control software and with representative OT protocol traffic. Contribute to high-quality collaborative research as part of the Turing s CNI resilience mission. Develop CNI-relevant scenarios with clear threat models, operational continuity criteria, and defensible assumptions; document limitations and known failure modes explicitly. Implement reproducible evaluation pipelines: configuration-driven runs, dataset/version management, baseline implementations and auditable reporting outputs. Develop and validate metrics and scoring methods. Carry out analysis that supports credible interpretation of results (failure case analysis, ablations and sensitivity checks). Application Procedure If you are interested in this opportunity, please click the apply button below. You will need to register on the applicant portal and complete the application form including your CV and covering letter. Your covering letter should focus on the following: Your motivation for applying for this role An overview of your experience developing software in a scientific computing context Publication list (if not covered in CV) If you have questions about the role or would like to apply using a different format, please contact us at . CLOSING DATE FOR APPLICATIONS: SUNDAY 12 APRIL :59 (LONDON, UK BST) Terms and Conditions This post is offered on a full time, fixed-term basis until 31 March 2027. The annual salary is £45,505 - £51,241 plus excellent benefits, including flexible working and family friendly policies, Employee-only benefits guide The Alan Turing Institute Eligibility for Security Check (SC) clearance is a requirement for this role. Eligibility criteria and further information on the process can be found on the UK Government security vetting website . The Alan Turing Institute is based at the British Library, in the heart of London s Knowledge Quarter. We expect staff to come to our office at least 4 days per month. Some roles may require more days in the office; the hiring manager will be able to confirm this during the interview. Security Clearance The successful candidate may be required to undergo a pre-screening check prior to an offer being made. This check will be carried out by HMG Defence and Security Partners. Please be advised, by submitting your application you are consenting to this check, and your personal details (full name, date of birth and home address) to be passed onto our HMG Defence and Security Partners to carry out this check. Many roles in the Defence and National Security Programme require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK or a NATO country depending on the vetting level required for the role, to allow for meaningful security vetting checks, amongst other factors. These roles are subject to security restrictions by Turing s partners. The restrictions mean that factors such as your nationality, any nationalities you may have previously held, your foreign connections, and your place of birth can restrict your eligibility to perform the role. Eligibility criteria and further information on the process can be found on the UK Government security vetting website . Applicants should check whether they are eligible to apply for SC clearance before applying to this role. Equality, Diversity and Inclusion We value diversity of background, experience, and perspective, and are proud to be an inclusive employer. We warmly encourage applications from all backgrounds, particularly from groups currently under-represented in our sector. If you feel passionate about this role but don t meet every single requirement, please apply we recognise that great candidates may bring strengths beyond the criteria listed. We are committed to making sure our recruitment process is accessible and inclusive. This includes making reasonable adjustments for candidates who have a disability or long-term condition. Please contact us at to advise us how we can assist you. Please note all offers of employment are subject to obtaining and retaining the right to work in the UK and satisfactory pre-employment security screening which includes a DBS Check. Full details on the pre-employment screening process can be requested from .
Apr 13, 2026
Full time
The Role This Research Engineer role sits within The Alan Turing Institute s Defence and National Security programme and focuses on designing, building and evaluating LLM-driven agentic systems to strengthen the cyber resilience of critical national infrastructure, particularly legacy operational technology and industrial control systems that cannot easily be patched or upgraded. The postholder will develop autonomous hardening and monitoring capabilities, create realistic digital twin and simulation environments, run robust large-scale evaluations, and produce high-quality research software, technical outputs, and publications, while working closely with multidisciplinary experts across AI, cyber security and critical systems. It s a highly applied research role suited to someone excited by combining machine learning, software engineering and cyber security to solve complex real-world resilience challenges with national importance. Your Profile We re looking for a technically strong and collaborative research engineer with a solid grounding in AI, machine learning, cyber or information security, computer science, engineering, or a related field, ideally educated to Master s level or with equivalent experience. The ideal candidate will bring hands-on experience building LLM-powered agentic or tool-calling systems, strong scientific software development skills in Python and related frameworks and a track record of delivering practical research or engineering outputs with measurable impact. They ll be comfortable working across disciplines, communicating complex ideas clearly to both technical and non-technical audiences and operating with a high degree of autonomy while contributing positively to a team environment. Experience with network security, cyber-physical systems, virtualisation, OT/ICS environments and research publications would be especially valuable, as would a thoughtful, evidence-led approach and eligibility for Security Check clearance. How You Will Make an Impact Collaboratively design, build and maintain agentic, AI systems and evaluation suites that support CNI cyber resilience and legacy software hardening against known vulnerabilities. Develop virtualisation based digital twin environments and implement techniques for assuring operational continuity in the context of CNI. Develop realistic virtualised environments with legacy OT/ICS hosts, including legacy operating system instances running OT/ICS control software and with representative OT protocol traffic. Contribute to high-quality collaborative research as part of the Turing s CNI resilience mission. Develop CNI-relevant scenarios with clear threat models, operational continuity criteria, and defensible assumptions; document limitations and known failure modes explicitly. Implement reproducible evaluation pipelines: configuration-driven runs, dataset/version management, baseline implementations and auditable reporting outputs. Develop and validate metrics and scoring methods. Carry out analysis that supports credible interpretation of results (failure case analysis, ablations and sensitivity checks). Application Procedure If you are interested in this opportunity, please click the apply button below. You will need to register on the applicant portal and complete the application form including your CV and covering letter. Your covering letter should focus on the following: Your motivation for applying for this role An overview of your experience developing software in a scientific computing context Publication list (if not covered in CV) If you have questions about the role or would like to apply using a different format, please contact us at . CLOSING DATE FOR APPLICATIONS: SUNDAY 12 APRIL :59 (LONDON, UK BST) Terms and Conditions This post is offered on a full time, fixed-term basis until 31 March 2027. The annual salary is £45,505 - £51,241 plus excellent benefits, including flexible working and family friendly policies, Employee-only benefits guide The Alan Turing Institute Eligibility for Security Check (SC) clearance is a requirement for this role. Eligibility criteria and further information on the process can be found on the UK Government security vetting website . The Alan Turing Institute is based at the British Library, in the heart of London s Knowledge Quarter. We expect staff to come to our office at least 4 days per month. Some roles may require more days in the office; the hiring manager will be able to confirm this during the interview. Security Clearance The successful candidate may be required to undergo a pre-screening check prior to an offer being made. This check will be carried out by HMG Defence and Security Partners. Please be advised, by submitting your application you are consenting to this check, and your personal details (full name, date of birth and home address) to be passed onto our HMG Defence and Security Partners to carry out this check. Many roles in the Defence and National Security Programme require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK or a NATO country depending on the vetting level required for the role, to allow for meaningful security vetting checks, amongst other factors. These roles are subject to security restrictions by Turing s partners. The restrictions mean that factors such as your nationality, any nationalities you may have previously held, your foreign connections, and your place of birth can restrict your eligibility to perform the role. Eligibility criteria and further information on the process can be found on the UK Government security vetting website . Applicants should check whether they are eligible to apply for SC clearance before applying to this role. Equality, Diversity and Inclusion We value diversity of background, experience, and perspective, and are proud to be an inclusive employer. We warmly encourage applications from all backgrounds, particularly from groups currently under-represented in our sector. If you feel passionate about this role but don t meet every single requirement, please apply we recognise that great candidates may bring strengths beyond the criteria listed. We are committed to making sure our recruitment process is accessible and inclusive. This includes making reasonable adjustments for candidates who have a disability or long-term condition. Please contact us at to advise us how we can assist you. Please note all offers of employment are subject to obtaining and retaining the right to work in the UK and satisfactory pre-employment security screening which includes a DBS Check. Full details on the pre-employment screening process can be requested from .
Facilities Manager
Unite Foundation
Lead multi-site teams to new heights. Use your FM expertise, compliance know-how, and people leadership to transform student spaces. Contract Type: Permanent Salary: Competitive + bonus + benefits Essential: UK driving license As a Facilities Manager, you'll play a key part in delivering safe, well maintained, and welcoming environments that support our students' success across a cluster of properties. You'll work closely with maintenance and housekeeping teams, the General Manager, and the Central Estates Function, making a real impact every day. Whether it's urgent repairs, compliance checks, or supporting student events, you'll apply your facilities expertise, team leadership, and problem solving skills to keep our communities running smoothly and help students feel truly at home. Your impact Whilst no two days are ever the same at Unite Students, here's a flavour of what you'll be responsible for: Lead and develop the Facilities and Housekeeping teams, ensuring effective recruitment, retention, and performance management. Oversee the delivery of maintenance, safety, and compliance programs, ensuring properties meet all statutory and safety standards. Ensure rapid response to issues, identifying root causes and implementing solutions to prevent recurrence. Manage budgets, property projects, and future capital expenditure to deliver services on time and within budget. Maintain a high standard of cleanliness, security, and external presentation of all properties. Support the implementation of health and safety policies, ensuring all assessments, testing, and reporting are completed on schedule. Collaborate with internal teams, contractors, and stakeholders to deliver an excellent and safe resident experience. Promote sustainability initiatives and encourage the team to contribute to achieving environmental targets. Your background You don't need to fit a box or follow a traditional path - what matters most is your mindset. We're looking for curiosity, openness to learning, and the drive to make a difference. Whether you're solving problems, leading change, or supporting our students day to day, it's your attitude and approach that will help shape something bigger. We're looking for a Facilities Manager who is energised by making a difference and confident leading from the front. To be successful in this role you'll bring: Experience in facilities management with a strong grasp of maintenance operations Proven ability to lead and develop diverse, multi site teams Sound understanding of compliance and health and safety management systems Technical knowledge of M&E operations and CAFM systems A practical approach to problem solving and innovation, encouraging your team to challenge the ordinary and stay on point every day Professional qualifications such as IOSH or NEBOSH are essential, with IWFM membership or a degree in Facilities Management desirable. Why it's great to work with US! In this values led organisation, you'll do work that makes a difference, helping to shape welcoming, vibrant communities where students can thrive. Whether this is your first step or your next one, we'll help you build skills, confidence and a career you're proud of. We believe that everyone thrives when they're able to bring the best version of themselves to work. So, alongside a competitive salary, we've built a culture and a reward package to support you in bringing your full, authentic self to work, including: A performance related bonus paid twice a year 25 days annual leave plus bank holidays, with the option to buy up to 5 extra days and earn up to 5 additional days for long service (FTE equivalent) A generous pension scheme where contributions between 4% and 11% depending on how much you save Life assurance worth 4 times your salary Share save scheme giving you access to purchase Unite Students shares at a discounted rate Enhanced Family Leave - including 18 weeks full pay for birthing parents and 4 weeks for non birthing parents Medicash (Health Cash Plan) - access to claim back the cost of routine medical care, such as dental, optical, physio, etc. An Employee Assistance Programme (EAP) to ensure that you're supported as much as possible when you need it Free volunteering day per year to make a difference! Access to our online platform that provides access to a range of retail and hospitality services at a discounted premium There's even more to enjoy - find the full benefits package on our careers page. Alongside all these great benefits to support you, we also want to ensure that we're supporting your family too. You'll also have access to 20% student rent at any of our direct let properties for your children, siblings, their children, or any student of depends on you! Once you've joined US, you'll also gain access to an extensive suite of essential learning to get you ready to take on your day to day, as well as wider catalogue to explore and elevate yourself and your career! If you're expecting ordinary, then think again. We're US, we're different - and we're proud of it. How far could you go? Join US and find out.
Apr 13, 2026
Full time
Lead multi-site teams to new heights. Use your FM expertise, compliance know-how, and people leadership to transform student spaces. Contract Type: Permanent Salary: Competitive + bonus + benefits Essential: UK driving license As a Facilities Manager, you'll play a key part in delivering safe, well maintained, and welcoming environments that support our students' success across a cluster of properties. You'll work closely with maintenance and housekeeping teams, the General Manager, and the Central Estates Function, making a real impact every day. Whether it's urgent repairs, compliance checks, or supporting student events, you'll apply your facilities expertise, team leadership, and problem solving skills to keep our communities running smoothly and help students feel truly at home. Your impact Whilst no two days are ever the same at Unite Students, here's a flavour of what you'll be responsible for: Lead and develop the Facilities and Housekeeping teams, ensuring effective recruitment, retention, and performance management. Oversee the delivery of maintenance, safety, and compliance programs, ensuring properties meet all statutory and safety standards. Ensure rapid response to issues, identifying root causes and implementing solutions to prevent recurrence. Manage budgets, property projects, and future capital expenditure to deliver services on time and within budget. Maintain a high standard of cleanliness, security, and external presentation of all properties. Support the implementation of health and safety policies, ensuring all assessments, testing, and reporting are completed on schedule. Collaborate with internal teams, contractors, and stakeholders to deliver an excellent and safe resident experience. Promote sustainability initiatives and encourage the team to contribute to achieving environmental targets. Your background You don't need to fit a box or follow a traditional path - what matters most is your mindset. We're looking for curiosity, openness to learning, and the drive to make a difference. Whether you're solving problems, leading change, or supporting our students day to day, it's your attitude and approach that will help shape something bigger. We're looking for a Facilities Manager who is energised by making a difference and confident leading from the front. To be successful in this role you'll bring: Experience in facilities management with a strong grasp of maintenance operations Proven ability to lead and develop diverse, multi site teams Sound understanding of compliance and health and safety management systems Technical knowledge of M&E operations and CAFM systems A practical approach to problem solving and innovation, encouraging your team to challenge the ordinary and stay on point every day Professional qualifications such as IOSH or NEBOSH are essential, with IWFM membership or a degree in Facilities Management desirable. Why it's great to work with US! In this values led organisation, you'll do work that makes a difference, helping to shape welcoming, vibrant communities where students can thrive. Whether this is your first step or your next one, we'll help you build skills, confidence and a career you're proud of. We believe that everyone thrives when they're able to bring the best version of themselves to work. So, alongside a competitive salary, we've built a culture and a reward package to support you in bringing your full, authentic self to work, including: A performance related bonus paid twice a year 25 days annual leave plus bank holidays, with the option to buy up to 5 extra days and earn up to 5 additional days for long service (FTE equivalent) A generous pension scheme where contributions between 4% and 11% depending on how much you save Life assurance worth 4 times your salary Share save scheme giving you access to purchase Unite Students shares at a discounted rate Enhanced Family Leave - including 18 weeks full pay for birthing parents and 4 weeks for non birthing parents Medicash (Health Cash Plan) - access to claim back the cost of routine medical care, such as dental, optical, physio, etc. An Employee Assistance Programme (EAP) to ensure that you're supported as much as possible when you need it Free volunteering day per year to make a difference! Access to our online platform that provides access to a range of retail and hospitality services at a discounted premium There's even more to enjoy - find the full benefits package on our careers page. Alongside all these great benefits to support you, we also want to ensure that we're supporting your family too. You'll also have access to 20% student rent at any of our direct let properties for your children, siblings, their children, or any student of depends on you! Once you've joined US, you'll also gain access to an extensive suite of essential learning to get you ready to take on your day to day, as well as wider catalogue to explore and elevate yourself and your career! If you're expecting ordinary, then think again. We're US, we're different - and we're proud of it. How far could you go? Join US and find out.
Senior HR Business Partner
Onward Manchester, Lancashire
About The Role What you can expect from us We offer a competitive salary of £59,800 per annum. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the role We are now recruiting a Senior HR Business Partner on a 12 month Fixed term contract to support business areas in achieving their corporate objectives, with a clear understanding of business priorities, providing informative data and analysis to inform decisions and supporting all organisational change. This role will be home based with no daily requirement to attend the office but the appointed candidate will be required to attend meetings across our North West offices (Didsbury, Liverpool and Accrington) as the business requires. As part of the wider HR Management team, they will ensure effective and pro-active services are delivered across the business, continually horizon scanning best practice on people management including relevant employment law changes, whilst supporting corporate and colleague initiatives. Key Responsibilities Business Partnering With an in-depth knowledge of your allocated business area, be a trusted business partner with the ability to inform and support their business objectives and guide their People Plans. Provide technical expertise on escalated employee relations with ACAS or Tribunal matters, working with external legal advisors, providing assurance to the Executive Team. Where required, support, in conjunction with the Advisory team, on complex people issues, to seek resolution and mitigate risk. Change Management and Organisational Design Provide expertise on organisational change projects and initiatives, providing an overview of all organisational change across the business and taking the lead to support business areas with organisational design, minimising employment risks associated with change. Develop and maintain effective relationships with key stakeholders, including colleague forums as required. Work in partnership with the Reward & Engagement Manager and Resourcing & Talent Manager on aspects of future roles and recruitment needs. Track success measures to ensure organisational change is embedded and any further interventions are implemented to deliver the desired outcomes. People KPI's Collaborate across the HR team to ensure oversight of people performance for your dedicated business area. Proactively report on insight and analysis of all people data, highlighting any trends in performance and/or behaviours across the business to inform and support decisions, providing proposed solutions to mitigate risk and improve performance. Corporate Responsibility Play an active role in corporate forums as required such as OLT, Health & Safety and support the implementation and embedment of wider corporate initiatives and colleague communication. Proactively horizon scan on people management best practice, HR policy framework and provide employment law updates as appropriate to the Executive Team and wider business. Partnership Working Identify, build, and develop an extensive network of internal and external partnerships, acting as an ambassador for Onward. As a member of the HR Management team, you will work proactively and collaboratively on continuous improvement. Collaborate with colleagues or stakeholders on business projects that support our People Strategy. Skills, Knowledge, Experience and potential Experience of working in a shared service environment, with a strong emphasis on great customer service and collaborating with business areas. Excellent working knowledge of Employment Law and best practice Significant experience of working in HR and handling complex employee relations matters and complex organisational change. Proven experience and delivery of TUPE, mergers & acquisitions. Experience in change management, demonstrating effective project management skills, whilst minimising employment risk to the business. Strong and confident communicator with the ability to influence others. Experience in analysing and evaluating data and people insight with options for action to reach sound conclusions. Experience of multi-site & disciplinary environment Excellent oral and written communications Excellent knowledge of Microsoft Office Desirable: Relevant sector experience Qualification Essential CIPD Level 5 Qualified or equivalent significant experience About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Apr 13, 2026
Full time
About The Role What you can expect from us We offer a competitive salary of £59,800 per annum. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the role We are now recruiting a Senior HR Business Partner on a 12 month Fixed term contract to support business areas in achieving their corporate objectives, with a clear understanding of business priorities, providing informative data and analysis to inform decisions and supporting all organisational change. This role will be home based with no daily requirement to attend the office but the appointed candidate will be required to attend meetings across our North West offices (Didsbury, Liverpool and Accrington) as the business requires. As part of the wider HR Management team, they will ensure effective and pro-active services are delivered across the business, continually horizon scanning best practice on people management including relevant employment law changes, whilst supporting corporate and colleague initiatives. Key Responsibilities Business Partnering With an in-depth knowledge of your allocated business area, be a trusted business partner with the ability to inform and support their business objectives and guide their People Plans. Provide technical expertise on escalated employee relations with ACAS or Tribunal matters, working with external legal advisors, providing assurance to the Executive Team. Where required, support, in conjunction with the Advisory team, on complex people issues, to seek resolution and mitigate risk. Change Management and Organisational Design Provide expertise on organisational change projects and initiatives, providing an overview of all organisational change across the business and taking the lead to support business areas with organisational design, minimising employment risks associated with change. Develop and maintain effective relationships with key stakeholders, including colleague forums as required. Work in partnership with the Reward & Engagement Manager and Resourcing & Talent Manager on aspects of future roles and recruitment needs. Track success measures to ensure organisational change is embedded and any further interventions are implemented to deliver the desired outcomes. People KPI's Collaborate across the HR team to ensure oversight of people performance for your dedicated business area. Proactively report on insight and analysis of all people data, highlighting any trends in performance and/or behaviours across the business to inform and support decisions, providing proposed solutions to mitigate risk and improve performance. Corporate Responsibility Play an active role in corporate forums as required such as OLT, Health & Safety and support the implementation and embedment of wider corporate initiatives and colleague communication. Proactively horizon scan on people management best practice, HR policy framework and provide employment law updates as appropriate to the Executive Team and wider business. Partnership Working Identify, build, and develop an extensive network of internal and external partnerships, acting as an ambassador for Onward. As a member of the HR Management team, you will work proactively and collaboratively on continuous improvement. Collaborate with colleagues or stakeholders on business projects that support our People Strategy. Skills, Knowledge, Experience and potential Experience of working in a shared service environment, with a strong emphasis on great customer service and collaborating with business areas. Excellent working knowledge of Employment Law and best practice Significant experience of working in HR and handling complex employee relations matters and complex organisational change. Proven experience and delivery of TUPE, mergers & acquisitions. Experience in change management, demonstrating effective project management skills, whilst minimising employment risk to the business. Strong and confident communicator with the ability to influence others. Experience in analysing and evaluating data and people insight with options for action to reach sound conclusions. Experience of multi-site & disciplinary environment Excellent oral and written communications Excellent knowledge of Microsoft Office Desirable: Relevant sector experience Qualification Essential CIPD Level 5 Qualified or equivalent significant experience About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.

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