Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Collaborate with delivery teams to ensure successful outcomes for customers • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within a technology - managed services, or consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Base Salary Aligned with your expertise and growth • c£150,000+ OTE • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • We know people perform at their best when they have balance. • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 04, 2026
Full time
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Collaborate with delivery teams to ensure successful outcomes for customers • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within a technology - managed services, or consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Base Salary Aligned with your expertise and growth • c£150,000+ OTE • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • We know people perform at their best when they have balance. • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
We are Systematix and we are currently looking for an ITSM Business Analyst for our client. ABOUT THE PROJECT: Our client is implementing ServiceNow as part of a global IT service transformation initiative, focused on standardizing ITSM processes across a complex enterprise environment. ABOUT THE RESPONSIBILITIES: Gathering and documenting ITSM requirements across Incident, Problem, Change, and Request Management Translating business and operational needs into functional and technical specifications Supporting backlog creation, refinement, and prioritization Collaborating with ServiceNow developers and functional consultants on solution design Supporting testing activities, including test case development and UAT coordination Ensuring alignment between ITSM processes and ServiceNow best practices Facilitating stakeholder workshops and working sessions ABOUT THE ROLE: Location: UK or Europe (Remote) Duration: 6-month contract Work hours: Full-time, aligned to regional business hours ABOUT THE QUALIFICATIONS: 6+ years of experience as a Business Analyst supporting ITSM initiatives Strong functional knowledge of ITIL-based ITSM processes Hands-on experience working with ServiceNow Strong analytical, documentation, and communication skills AI DISCLOSURE: We may use artificial intelligence (AI) or other automated tools to support parts of our recruitment process. No automated tools make hiring decisions. APPLY NOW: If you are interested in finding out more, please contact us or submit your resume. If you know someone who meets these qualifications, please feel free to forward this opportunity. ABOUT SYSTEMATIX: Systematix is a Global Consulting and Resourcing firm headquartered in Canada with offices across North America and the United Kingdom. We provide the highest-caliber consulting solutions to a diverse client base across all levels of government and private industry. Systematix. Solutions Focused. People Driven.
Apr 03, 2026
Full time
We are Systematix and we are currently looking for an ITSM Business Analyst for our client. ABOUT THE PROJECT: Our client is implementing ServiceNow as part of a global IT service transformation initiative, focused on standardizing ITSM processes across a complex enterprise environment. ABOUT THE RESPONSIBILITIES: Gathering and documenting ITSM requirements across Incident, Problem, Change, and Request Management Translating business and operational needs into functional and technical specifications Supporting backlog creation, refinement, and prioritization Collaborating with ServiceNow developers and functional consultants on solution design Supporting testing activities, including test case development and UAT coordination Ensuring alignment between ITSM processes and ServiceNow best practices Facilitating stakeholder workshops and working sessions ABOUT THE ROLE: Location: UK or Europe (Remote) Duration: 6-month contract Work hours: Full-time, aligned to regional business hours ABOUT THE QUALIFICATIONS: 6+ years of experience as a Business Analyst supporting ITSM initiatives Strong functional knowledge of ITIL-based ITSM processes Hands-on experience working with ServiceNow Strong analytical, documentation, and communication skills AI DISCLOSURE: We may use artificial intelligence (AI) or other automated tools to support parts of our recruitment process. No automated tools make hiring decisions. APPLY NOW: If you are interested in finding out more, please contact us or submit your resume. If you know someone who meets these qualifications, please feel free to forward this opportunity. ABOUT SYSTEMATIX: Systematix is a Global Consulting and Resourcing firm headquartered in Canada with offices across North America and the United Kingdom. We provide the highest-caliber consulting solutions to a diverse client base across all levels of government and private industry. Systematix. Solutions Focused. People Driven.
ServiceNow Technical Consultant - IRM UK-Based Fully Remote with Occasional Onsite SC Clearance Eligible About the Role Wrangu is a specialist ServiceNow partner delivering Risk, Security and Compliance solutions. We work with Global 2000 clients to help them get real value from the ServiceNow platform, and our consultants are at the heart of that. We're looking for a ServiceNow Technical Consultant to join our UK Client Services team. You'll be hands on in the delivery of Integrated Risk Management (IRM) implementations, working closely with clients to understand their challenges and configure solutions that genuinely solve business problems. This role requires UK residency and current eligibility for UK Security Clearance (SC) both are essential for this position. Day to Day You'll: Configure and develop ServiceNow IRM solutions in line with Now Create methodology and platform best practices Participate in client workshops (onsite and remote), contributing to functional and technical design discussions Work with clients and project teams to translate business needs into clear technical requirements Write clean, well structured scripts and configurations (JavaScript, Business Rules, UI Policies, integrations) Turn user stories into well built ServiceNow solutions as part of an agile delivery team Communicate technical challenges and solutions clearly to both technical and non technical audiences Produce high quality documentation, from technical specs to client facing materials Advise clients on platform options, risks, and the impact of design decisions Contribute to internal knowledge sharing, solution development, and Wrangu's growing IRM practice Support Wrangu clients on a rota basis as required What We're Looking For We're looking for someone who is technically capable, collaborative by nature, and enjoys working directly with clients to deliver outcomes that matter. UK residency and current eligibility for Security Clearance (SC) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) CIS-IRM or equivalent certification in GRC, Vendor Risk, or Audit Management or actively working towards one Hands on experience with IRM modules such as GRC Risk & Compliance, Vendor Risk, or Audit Management Background in professional services or a multi client consulting environment 1-2 years of ServiceNow consulting experience in a client facing role At least 2 years of scripting experience on the ServiceNow platform Strong communication skills and confidence working with stakeholders at all levels Experience working within agile delivery environments Additional European languages are always a welcome bonus Security Clearance Due to the nature of some of our projects, candidates must be eligible for UK Security Clearance (SC). This typically requires: Continuous residency in the UK for the last 5 years If you're unsure whether you meet the eligibility criteria, we're happy to discuss this during the process. Who Are We? We are Wrangu - a rapidly expanding technology and services business in the risk, compliance and security space. Founded in 2016, our client base is made up predominantly of Global 2000 companies. Our team lives by our core values: Quality, Leadership, Innovation & Professionalism - what we call QLIP. We're a remote first organisation with headquarters in Amsterdam and hubs in London and Portugal. We believe diverse teams build better solutions, and we actively encourage applications from people who are underrepresented in the technology industry. We don't just appreciate diversity - we celebrate it, and we're committed to creating an environment where everyone can thrive. We Offer: The opportunity to make a real impact in a fast growing, specialist consultancy A supportive culture with the training and development you need to succeed - including certification support A competitive package including company pension, healthcare, remote working allowance, and office equipment allowance 25 days holiday, a day off for your birthday, pet leave, a personal day, study leave, and flexible annual leave options A highly international, collaborative workplace - minimal bureaucracy, maximum autonomy A genuine commitment to wellbeing and a healthy work life balance The chance to deepen your ServiceNow IRM expertise on the number one cloud platform in the industry If you're a ServiceNow consultant looking to grow your career in a team where your work genuinely matters, we'd love to hear from you. Please note that criminal background, financial background, and employment background checks will be carried out during the recruitment process.
Apr 02, 2026
Full time
ServiceNow Technical Consultant - IRM UK-Based Fully Remote with Occasional Onsite SC Clearance Eligible About the Role Wrangu is a specialist ServiceNow partner delivering Risk, Security and Compliance solutions. We work with Global 2000 clients to help them get real value from the ServiceNow platform, and our consultants are at the heart of that. We're looking for a ServiceNow Technical Consultant to join our UK Client Services team. You'll be hands on in the delivery of Integrated Risk Management (IRM) implementations, working closely with clients to understand their challenges and configure solutions that genuinely solve business problems. This role requires UK residency and current eligibility for UK Security Clearance (SC) both are essential for this position. Day to Day You'll: Configure and develop ServiceNow IRM solutions in line with Now Create methodology and platform best practices Participate in client workshops (onsite and remote), contributing to functional and technical design discussions Work with clients and project teams to translate business needs into clear technical requirements Write clean, well structured scripts and configurations (JavaScript, Business Rules, UI Policies, integrations) Turn user stories into well built ServiceNow solutions as part of an agile delivery team Communicate technical challenges and solutions clearly to both technical and non technical audiences Produce high quality documentation, from technical specs to client facing materials Advise clients on platform options, risks, and the impact of design decisions Contribute to internal knowledge sharing, solution development, and Wrangu's growing IRM practice Support Wrangu clients on a rota basis as required What We're Looking For We're looking for someone who is technically capable, collaborative by nature, and enjoys working directly with clients to deliver outcomes that matter. UK residency and current eligibility for Security Clearance (SC) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) CIS-IRM or equivalent certification in GRC, Vendor Risk, or Audit Management or actively working towards one Hands on experience with IRM modules such as GRC Risk & Compliance, Vendor Risk, or Audit Management Background in professional services or a multi client consulting environment 1-2 years of ServiceNow consulting experience in a client facing role At least 2 years of scripting experience on the ServiceNow platform Strong communication skills and confidence working with stakeholders at all levels Experience working within agile delivery environments Additional European languages are always a welcome bonus Security Clearance Due to the nature of some of our projects, candidates must be eligible for UK Security Clearance (SC). This typically requires: Continuous residency in the UK for the last 5 years If you're unsure whether you meet the eligibility criteria, we're happy to discuss this during the process. Who Are We? We are Wrangu - a rapidly expanding technology and services business in the risk, compliance and security space. Founded in 2016, our client base is made up predominantly of Global 2000 companies. Our team lives by our core values: Quality, Leadership, Innovation & Professionalism - what we call QLIP. We're a remote first organisation with headquarters in Amsterdam and hubs in London and Portugal. We believe diverse teams build better solutions, and we actively encourage applications from people who are underrepresented in the technology industry. We don't just appreciate diversity - we celebrate it, and we're committed to creating an environment where everyone can thrive. We Offer: The opportunity to make a real impact in a fast growing, specialist consultancy A supportive culture with the training and development you need to succeed - including certification support A competitive package including company pension, healthcare, remote working allowance, and office equipment allowance 25 days holiday, a day off for your birthday, pet leave, a personal day, study leave, and flexible annual leave options A highly international, collaborative workplace - minimal bureaucracy, maximum autonomy A genuine commitment to wellbeing and a healthy work life balance The chance to deepen your ServiceNow IRM expertise on the number one cloud platform in the industry If you're a ServiceNow consultant looking to grow your career in a team where your work genuinely matters, we'd love to hear from you. Please note that criminal background, financial background, and employment background checks will be carried out during the recruitment process.
Senior ServiceNow HRSD Consultant HR Transformation Hybrid Up to early 70s + bonus If you enjoy getting stuck into transforming how HR actually works - not just tweaking systems, but redesigning processes, improving employee experience, and using technology to make HR genuinely better - this could be a great move. I'm working with a growing consultancy that's expanding its HR transformation practice , and they're looking for a Senior Consultant with strong ServiceNow HRSD experience to help deliver large-scale change programmes for enterprise organisations. In this role, you'll be working with HR and business leaders to rethink how HR services are delivered in a world where employee experience, automation and digital self-service are becoming the norm. A big part of the role involves understanding how HR operates today, challenging where things could be better, and helping design future-state HR services powered by ServiceNow. You'll spend time running workshops with stakeholders, mapping out end-to-end employee journeys such as onboarding, offboarding and case management, and shaping how ServiceNow HRSD can support those journeys. From there, you'll help translate those ideas into practical solutions - working closely with delivery teams to bring the transformation to life. This isn't a pure technical build role. It's about sitting at the intersection of HR, technology and transformation , helping organisations modernise how HR services are designed and delivered. What you'll bring: Experience delivering HR transformation or HR service improvement programmes Strong understanding of ServiceNow HRSD and how it enables HR services (case management, lifecycle events, employee journeys) Experience engaging with stakeholders and running workshops or discovery sessions Ability to translate business requirements into ServiceNow-enabled solutions Experience working in consulting or large-scale transformation environments is a plus Interest in how automation, AI and digital workflows are reshaping HR operations This is a great opportunity for someone who already knows ServiceNow HRSD but wants to spend more time on strategy, design and transformation rather than just configuration. The team has built a reputation for delivering high-impact HR programmes , while still maintaining a genuinely supportive and flexible culture. Hybrid working is the norm, and there's plenty of opportunity to grow within the HR and ServiceNow practice as it continues to expand. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Mar 19, 2026
Full time
Senior ServiceNow HRSD Consultant HR Transformation Hybrid Up to early 70s + bonus If you enjoy getting stuck into transforming how HR actually works - not just tweaking systems, but redesigning processes, improving employee experience, and using technology to make HR genuinely better - this could be a great move. I'm working with a growing consultancy that's expanding its HR transformation practice , and they're looking for a Senior Consultant with strong ServiceNow HRSD experience to help deliver large-scale change programmes for enterprise organisations. In this role, you'll be working with HR and business leaders to rethink how HR services are delivered in a world where employee experience, automation and digital self-service are becoming the norm. A big part of the role involves understanding how HR operates today, challenging where things could be better, and helping design future-state HR services powered by ServiceNow. You'll spend time running workshops with stakeholders, mapping out end-to-end employee journeys such as onboarding, offboarding and case management, and shaping how ServiceNow HRSD can support those journeys. From there, you'll help translate those ideas into practical solutions - working closely with delivery teams to bring the transformation to life. This isn't a pure technical build role. It's about sitting at the intersection of HR, technology and transformation , helping organisations modernise how HR services are designed and delivered. What you'll bring: Experience delivering HR transformation or HR service improvement programmes Strong understanding of ServiceNow HRSD and how it enables HR services (case management, lifecycle events, employee journeys) Experience engaging with stakeholders and running workshops or discovery sessions Ability to translate business requirements into ServiceNow-enabled solutions Experience working in consulting or large-scale transformation environments is a plus Interest in how automation, AI and digital workflows are reshaping HR operations This is a great opportunity for someone who already knows ServiceNow HRSD but wants to spend more time on strategy, design and transformation rather than just configuration. The team has built a reputation for delivering high-impact HR programmes , while still maintaining a genuinely supportive and flexible culture. Hybrid working is the norm, and there's plenty of opportunity to grow within the HR and ServiceNow practice as it continues to expand. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
