ServiceNow HRSD Consultant Are you someone who understands that successful ServiceNow solutions start with business challenges, not platform features? Perhaps you're already gaining experience across HR, employee experience or business transformation and looking to build your consulting career within ServiceNow. I'm supporting a consultancy that is continuing to grow its ServiceNow offering across a range of transformation programmes. They're looking for a ServiceNow HRSD Consultant who can help organisations modernise HR services, improve employee experiences and make better use of digital workflows across the business. This role sits between business and technology. You'll work alongside experienced consultants, architects and delivery teams, helping clients understand their challenges, shape requirements and translate business needs into practical ServiceNow-enabled solutions. While some ServiceNow exposure would be beneficial, this role could also suit someone looking to build their expertise and gain hands-on experience within a growing and supportive consulting environment. You'll be involved across a range of transformation initiatives, supporting discovery activities, facilitating workshops, contributing to solution design discussions and helping shape ServiceNow-enabled improvements from concept through to delivery. Typical responsibilities will include: Supporting workshops and requirements-gathering sessions with HR and wider business stakeholders Translating business needs into user stories, functional requirements and solution documentation Helping customers understand how ServiceNow HRSD capabilities can support their objectives Contributing to process reviews, service improvements and employee experience initiatives Assisting with demonstrations, solution walkthroughs and customer presentations Supporting business development activities, proposal content and client-facing materials Working closely with consultants, architects and development teams on transformation programmes Your role will be to support discovery, advisory and solution design activities, helping clients understand what's possible with ServiceNow while working alongside experienced consultants on transformation programmes. I'm interested in people who already have some exposure to ServiceNow and understand how technology can improve business and employee outcomes. However, don't let a lack of deep ServiceNow or HRSD experience put you off. If you're early in your ServiceNow journey, keen to learn, and excited by the opportunity to help organisations transform their employee experience, this could be a great next step for you. Whether your background is in ServiceNow, HR technology, business analysis or wider transformation programmes, you'll be comfortable working with stakeholders, understanding business requirements, and contributing to solution-focused conversations. A curiosity for how technology can solve business problems, combined with a willingness to learn, is just as important as existing platform experience. ServiceNow certifications such as CSA, CIS-HRSD or ITSM would be beneficial. Salary up to £55,000 plus benefits. The role offers flexible hybrid working and the opportunity to work on complex transformation programmes across a diverse client base, with excellent opportunities to develop your consulting, advisory and ServiceNow expertise. If you're looking for a role where you can broaden your ServiceNow experience, gain exposure to HR transformation programmes and develop your consulting skills within a client-facing environment, I'd be keen to speak with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 31, 2026
Full time
ServiceNow HRSD Consultant Are you someone who understands that successful ServiceNow solutions start with business challenges, not platform features? Perhaps you're already gaining experience across HR, employee experience or business transformation and looking to build your consulting career within ServiceNow. I'm supporting a consultancy that is continuing to grow its ServiceNow offering across a range of transformation programmes. They're looking for a ServiceNow HRSD Consultant who can help organisations modernise HR services, improve employee experiences and make better use of digital workflows across the business. This role sits between business and technology. You'll work alongside experienced consultants, architects and delivery teams, helping clients understand their challenges, shape requirements and translate business needs into practical ServiceNow-enabled solutions. While some ServiceNow exposure would be beneficial, this role could also suit someone looking to build their expertise and gain hands-on experience within a growing and supportive consulting environment. You'll be involved across a range of transformation initiatives, supporting discovery activities, facilitating workshops, contributing to solution design discussions and helping shape ServiceNow-enabled improvements from concept through to delivery. Typical responsibilities will include: Supporting workshops and requirements-gathering sessions with HR and wider business stakeholders Translating business needs into user stories, functional requirements and solution documentation Helping customers understand how ServiceNow HRSD capabilities can support their objectives Contributing to process reviews, service improvements and employee experience initiatives Assisting with demonstrations, solution walkthroughs and customer presentations Supporting business development activities, proposal content and client-facing materials Working closely with consultants, architects and development teams on transformation programmes Your role will be to support discovery, advisory and solution design activities, helping clients understand what's possible with ServiceNow while working alongside experienced consultants on transformation programmes. I'm interested in people who already have some exposure to ServiceNow and understand how technology can improve business and employee outcomes. However, don't let a lack of deep ServiceNow or HRSD experience put you off. If you're early in your ServiceNow journey, keen to learn, and excited by the opportunity to help organisations transform their employee experience, this could be a great next step for you. Whether your background is in ServiceNow, HR technology, business analysis or wider transformation programmes, you'll be comfortable working with stakeholders, understanding business requirements, and contributing to solution-focused conversations. A curiosity for how technology can solve business problems, combined with a willingness to learn, is just as important as existing platform experience. ServiceNow certifications such as CSA, CIS-HRSD or ITSM would be beneficial. Salary up to £55,000 plus benefits. The role offers flexible hybrid working and the opportunity to work on complex transformation programmes across a diverse client base, with excellent opportunities to develop your consulting, advisory and ServiceNow expertise. If you're looking for a role where you can broaden your ServiceNow experience, gain exposure to HR transformation programmes and develop your consulting skills within a client-facing environment, I'd be keen to speak with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
ServiceNow CRM Specialist UK Wide Hybrid Permanent Up to the high £90k + bonus and benefits ServiceNow is making a bigger push into CRM, but there still are not many people who have spent years working across its newer customer products. The hiring manager knows that, so this is less about matching every module and more about finding someone who understands ServiceNow, CRM and how good customer operations should work. I'm working with a large transformation consultancy that wants to build its capability in this area ahead of expected client demand. They need a senior consultant who can sit with a client, understand how their customer services currently operate and help them work out what the future should look like. What You'll Be Doing You'll lead discovery sessions with customer operations, service and technology teams. You'll look at existing customer journeys, processes and systems, identify where services are falling short and turn that into a sensible transformation roadmap and business case. The work could involve customer case management, contact centre processes, field operations, self-service and workflow automation. You'll help shape solutions using either ServiceNow CSM or FSM, depending on the client and your own background. You may also be asked to help clients understand where ServiceNow fits alongside established CRM platforms such as Salesforce. This is not a hands-on development role. The wider consultancy has delivery teams that can handle the detailed implementation. Your job is to make sure the right problem is being solved, the proposed approach makes sense and the client understands the value they should get from it. You'll also support proposals, presentations and early conversations with prospective clients as the consultancy builds its customer workflow offering. What They're Looking For You'll probably come from a ServiceNow consulting, CRM transformation, business architecture or customer operations background. You need a good understanding of the ServiceNow platform and ideally experience with CSM or FSM. You do not need both. They are more interested in whether you understand CRM properly. You should be comfortable discussing customer journeys, case management, service operating models and the role technology can play in improving the experience for both customers and service teams. Candidates with a strong Salesforce or wider CRM background will also be considered, but you will still need enough ServiceNow knowledge to speak confidently about the platform and how its workflows could support customer operations. You'll need to be comfortable leading workshops, advising senior stakeholders and turning broad business problems into clear recommendations. Experience developing roadmaps, business cases or client proposals would be useful. ServiceNow certifications would be a bonus, but they are not the main thing the manager will judge you on. Why It's Worth Looking At This is a chance to get involved in an area of ServiceNow that is still taking shape. You will not be stepping into a rigid role or simply repeating the same type of implementation. You'll help decide how the consultancy approaches the market and what its customer workflow offering should look like. It should suit someone who enjoys ServiceNow but wants to spend less time on configuration and more time working with senior clients, shaping programmes and solving business problems. You can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones. If your current title is different but your background covers ServiceNow, CRM and customer transformation, I'd still be keen to speak with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 30, 2026
Full time
ServiceNow CRM Specialist UK Wide Hybrid Permanent Up to the high £90k + bonus and benefits ServiceNow is making a bigger push into CRM, but there still are not many people who have spent years working across its newer customer products. The hiring manager knows that, so this is less about matching every module and more about finding someone who understands ServiceNow, CRM and how good customer operations should work. I'm working with a large transformation consultancy that wants to build its capability in this area ahead of expected client demand. They need a senior consultant who can sit with a client, understand how their customer services currently operate and help them work out what the future should look like. What You'll Be Doing You'll lead discovery sessions with customer operations, service and technology teams. You'll look at existing customer journeys, processes and systems, identify where services are falling short and turn that into a sensible transformation roadmap and business case. The work could involve customer case management, contact centre processes, field operations, self-service and workflow automation. You'll help shape solutions using either ServiceNow CSM or FSM, depending on the client and your own background. You may also be asked to help clients understand where ServiceNow fits alongside established CRM platforms such as Salesforce. This is not a hands-on development role. The wider consultancy has delivery teams that can handle the detailed implementation. Your job is to make sure the right problem is being solved, the proposed approach makes sense and the client understands the value they should get from it. You'll also support proposals, presentations and early conversations with prospective clients as the consultancy builds its customer workflow offering. What They're Looking For You'll probably come from a ServiceNow consulting, CRM transformation, business architecture or customer operations background. You need a good understanding of the ServiceNow platform and ideally experience with CSM or FSM. You do not need both. They are more interested in whether you understand CRM properly. You should be comfortable discussing customer journeys, case management, service operating models and the role technology can play in improving the experience for both customers and service teams. Candidates with a strong Salesforce or wider CRM background will also be considered, but you will still need enough ServiceNow knowledge to speak confidently about the platform and how its workflows could support customer operations. You'll need to be comfortable leading workshops, advising senior stakeholders and turning broad business problems into clear recommendations. Experience developing roadmaps, business cases or client proposals would be useful. ServiceNow certifications would be a bonus, but they are not the main thing the manager will judge you on. Why It's Worth Looking At This is a chance to get involved in an area of ServiceNow that is still taking shape. You will not be stepping into a rigid role or simply repeating the same type of implementation. You'll help decide how the consultancy approaches the market and what its customer workflow offering should look like. It should suit someone who enjoys ServiceNow but wants to spend less time on configuration and more time working with senior clients, shaping programmes and solving business problems. You can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones. If your current title is different but your background covers ServiceNow, CRM and customer transformation, I'd still be keen to speak with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
CAPGEMINI INVENTAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.YOUR ROLEAs the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.Business Technology is Capgemini Invent's technology consulting and transformation advisory practice. Within Business Technology, our AI & Digital Acceleration team focuses on helping our clients deliver technology transformation programmes for business value and optimise the effectiveness and impact of their IT capability.We are looking to hire a Managing Consultant into AI & Digital Acceleration to help sell and deliver ServiceNow-enabled risk, cyber and resilience transformation programmes and grow the Business Technology portfolio within our clients.As a Managing Consultant - Risk, Cyber & Resilience Transformation, you will help clients build secure, compliant and resilient enterprises by transforming risk management, security operations and governance processes using ServiceNow. You will act as a techno-functional SME across ServiceNow Security and Risk capabilities, helping organisations strengthen resilience while navigating evolving regulatory and AI governance requirements.Key expectations from this role include:Client Delivery & AdvisoryDefine risk, cyber and resilience transformation strategies leveraging ServiceNowAdvise senior stakeholders on:Risk operating modelsCyber resilienceRegulatory complianceAI governance and responsible AITranslate business requirements into integrated risk and security solutionsRisk & Compliance TransformationSupport implementation of:Integrated Risk Management (IRM)Controls, compliance and audit processesEnterprise risk management frameworksAlign solutions to industry and regulatory standardsSecurity Operations TransformationSupport implementation of:Vulnerability managementIncident responseSecurity operations workflowsEnable integration with broader security ecosystemsAI Governance & Operational ResilienceSupport definition of:Responsible AI frameworksAI governance modelsAI Control Tower-aligned operating approachesEnable resilience, business continuity and crisis management capabilitiesBusiness Development & Practice ContributionContribute to proposals, RFPs and client pitches focused on risk and cyber transformationSupport development of ServiceNow IRM and SecOps offeringsParticipate in thought leadership and market-facing initiativesYOUR PROFILECore ExperienceProven experience in risk, compliance, cyber security or resilience transformation consultingExperience delivering governance, risk or security transformation programmesStrong understanding of enterprise risk and regulatory environmentsTechnical & Functional CapabilitiesExperience in 2 or more of the following areas:ServiceNow IRMServiceNow SecOpsCyber security transformationRisk and compliance managementOperational resilienceAI governance and responsible AIUnderstanding of:Regulatory frameworks (DORA, NIST, ISO 27001, GDPR)Security operations processesRisk management operating modelsConsulting & Leadership SkillsStrong stakeholder management skills, including engagement with CISO, CRO and Compliance leadershipAbility to translate risk and security concepts into business outcomesExperience contributing to proposals and sales activitiesCollaborative mindset with the ability to work across business and technology teamsWHAT YOU'LL LOVE ABOUT WORKING HEREBusiness Technology (BT) is the largest and fastest growing practice at Capgemini Invent. We are a trusted technology consulting & transformation business partner to our clients' Chief Digital Information Officers (CDIOs) and the global Capgemini Group. We combine emotional intelligence, human-centric design, and technology expertise to digitally transform our clients' web and workplace experiences. We are successful in achieving this through our end-to-end portfolio of digital transformation service offers - Strategy, Design, Delivery, Architecture, Security and Change Management.We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 5 consecutive years, to see what it's like to work at Capgemini Invent, visit our Glassdoor page.NEED TO KNOWAt Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process.CSRWe're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.ABOUT CAPGEMINICapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Aug 30, 2026
Full time
CAPGEMINI INVENTAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.YOUR ROLEAs the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.Business Technology is Capgemini Invent's technology consulting and transformation advisory practice. Within Business Technology, our AI & Digital Acceleration team focuses on helping our clients deliver technology transformation programmes for business value and optimise the effectiveness and impact of their IT capability.We are looking to hire a Managing Consultant into AI & Digital Acceleration to help sell and deliver ServiceNow-enabled risk, cyber and resilience transformation programmes and grow the Business Technology portfolio within our clients.As a Managing Consultant - Risk, Cyber & Resilience Transformation, you will help clients build secure, compliant and resilient enterprises by transforming risk management, security operations and governance processes using ServiceNow. You will act as a techno-functional SME across ServiceNow Security and Risk capabilities, helping organisations strengthen resilience while navigating evolving regulatory and AI governance requirements.Key expectations from this role include:Client Delivery & AdvisoryDefine risk, cyber and resilience transformation strategies leveraging ServiceNowAdvise senior stakeholders on:Risk operating modelsCyber resilienceRegulatory complianceAI governance and responsible AITranslate business requirements into integrated risk and security solutionsRisk & Compliance TransformationSupport implementation of:Integrated Risk Management (IRM)Controls, compliance and audit processesEnterprise risk management frameworksAlign solutions to industry and regulatory standardsSecurity Operations TransformationSupport implementation of:Vulnerability managementIncident responseSecurity operations workflowsEnable integration with broader security ecosystemsAI Governance & Operational ResilienceSupport definition of:Responsible AI frameworksAI governance modelsAI Control Tower-aligned operating approachesEnable resilience, business continuity and crisis management capabilitiesBusiness Development & Practice ContributionContribute to proposals, RFPs and client pitches focused on risk and cyber transformationSupport development of ServiceNow IRM and SecOps offeringsParticipate in thought leadership and market-facing initiativesYOUR PROFILECore ExperienceProven experience in risk, compliance, cyber security or resilience transformation consultingExperience delivering governance, risk or security transformation programmesStrong understanding of enterprise risk and regulatory environmentsTechnical & Functional CapabilitiesExperience in 2 or more of the following areas:ServiceNow IRMServiceNow SecOpsCyber security transformationRisk and compliance managementOperational resilienceAI governance and responsible AIUnderstanding of:Regulatory frameworks (DORA, NIST, ISO 27001, GDPR)Security operations processesRisk management operating modelsConsulting & Leadership SkillsStrong stakeholder management skills, including engagement with CISO, CRO and Compliance leadershipAbility to translate risk and security concepts into business outcomesExperience contributing to proposals and sales activitiesCollaborative mindset with the ability to work across business and technology teamsWHAT YOU'LL LOVE ABOUT WORKING HEREBusiness Technology (BT) is the largest and fastest growing practice at Capgemini Invent. We are a trusted technology consulting & transformation business partner to our clients' Chief Digital Information Officers (CDIOs) and the global Capgemini Group. We combine emotional intelligence, human-centric design, and technology expertise to digitally transform our clients' web and workplace experiences. We are successful in achieving this through our end-to-end portfolio of digital transformation service offers - Strategy, Design, Delivery, Architecture, Security and Change Management.We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 5 consecutive years, to see what it's like to work at Capgemini Invent, visit our Glassdoor page.NEED TO KNOWAt Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process.CSRWe're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.ABOUT CAPGEMINICapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Job Description:Senior ServiceNow Sales ProfessionalUK Hybrid (London or Farnborough) Enterprise Applications & Digital TransformationShape the Future of Enterprise TransformationAt DXC Technology, we're helping some of the world's largest organisations transform the way they work. As demand for ServiceNow-led transformation continues to accelerate, we're looking for a high-performing Senior ServiceNow Sales Professional to drive strategic growth across our UK and European business.This is an exceptional opportunity for an experienced enterprise sales professional who thrives on building executive relationships, shaping complex transformation programmes, and winning high-value opportunities. You'll work alongside industry-leading consultants, architects, and delivery teams to help clients unlock the full power of ServiceNow across IT, HR, Customer Operations, Security, and beyond.If you're motivated by creating winning strategies, influencing senior decision-makers, and delivering transformational outcomes for global organisations, we'd love to hear from you.The OpportunityAs a trusted advisor to enterprise clients, you'll lead the pursuit and development of strategic ServiceNow opportunities across both existing and new customers. This is not simply a platform sales role. You'll engage clients at board level, understand their business challenges, and position innovative, outcome-driven solutions that combine ServiceNow with DXC's consulting, engineering, and managed services capabilities.You'll have the opportunity to work on some of the market's most exciting digital transformation programmes, helping organisations modernise operations, improve employee and customer experiences, and accelerate business value.What You'll Be DoingDriving the full sales lifecycle for complex ServiceNow opportunities, from strategic engagement through to successful deal closure.Developing and executing account growth strategies that generate revenue and expand customer relationships.Building compelling business cases and transformation propositions focused on measurable outcomes.Engaging C-suite executives and senior stakeholders as a trusted advisor.Creating and winning multi-million-pound opportunities across the ServiceNow portfolio, including ITSM, ITOM, HRSD, CSM, SecOps and industry solutions.Collaborating with consulting, alliances, solution architecture, delivery, and partner teams to develop differentiated solutions.Identifying opportunities to extend customer value through DXC's broader digital transformation, cloud, application, and managed services offerings.Representing DXC within the ServiceNow ecosystem, industry events, and executive client engagements.What We're Looking ForProven success selling ServiceNow solutions within a consulting, digital transformation, or IT services environment.A strong track record of winning complex, enterprise-scale opportunities and achieving ambitious revenue targets.Experience engaging and influencing C-suite stakeholders within large organisations.Expertise in consultative and value-led sales methodologies.Strong commercial acumen, strategic thinking, and relationship-building skills.A deep understanding of the ServiceNow ecosystem and enterprise workflow transformation.The ability to navigate large, matrix organisations and manage sophisticated sales cycles.Eligibility for UK Security Clearance and willingness to travel as required.Why Join DXC?At DXC, you'll be part of a global technology leader with the scale, expertise, and capability to deliver some of the most ambitious transformation programmes in the market.We offer:The opportunity to shape strategic digital transformation programmes for leading global organisations.A rapidly growing ServiceNow practice with significant investment and executive sponsorship.Access to world-class consulting, engineering, cloud, and managed services capabilities.A collaborative, high-performance culture where innovation and success are recognised and rewarded.Outstanding opportunities for career progression, professional development, and international exposure.The flexibility of a hybrid working environment that supports work-life balance.Ready to Make an Impact?Join DXC Technology and help organisations reimagine the way they work through the power of ServiceNow, innovation, and digital transformation.Create value. Drive growth. Transform businesses. Build your future with DXC.Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role, and have the right to work in the United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations.Our Commitment to InclusionAt DXC Technology, we're committed to building diverse and inclusive teams where everyone can thrive. We welcome applications from people of all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates.We are dedicated to creating an accessible and supportive recruitment process and offer reasonable adjustments throughout every stage of the hiring journey.What's NextThis is your opportunity to influence how global enterprises transform, innovate, and grow.Join us and help shape the next generation of digital transformation programmes while accelerating your own career within one of the world's leading technology services organisations. Apply now.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Aug 29, 2026
Full time
Job Description:Senior ServiceNow Sales ProfessionalUK Hybrid (London or Farnborough) Enterprise Applications & Digital TransformationShape the Future of Enterprise TransformationAt DXC Technology, we're helping some of the world's largest organisations transform the way they work. As demand for ServiceNow-led transformation continues to accelerate, we're looking for a high-performing Senior ServiceNow Sales Professional to drive strategic growth across our UK and European business.This is an exceptional opportunity for an experienced enterprise sales professional who thrives on building executive relationships, shaping complex transformation programmes, and winning high-value opportunities. You'll work alongside industry-leading consultants, architects, and delivery teams to help clients unlock the full power of ServiceNow across IT, HR, Customer Operations, Security, and beyond.If you're motivated by creating winning strategies, influencing senior decision-makers, and delivering transformational outcomes for global organisations, we'd love to hear from you.The OpportunityAs a trusted advisor to enterprise clients, you'll lead the pursuit and development of strategic ServiceNow opportunities across both existing and new customers. This is not simply a platform sales role. You'll engage clients at board level, understand their business challenges, and position innovative, outcome-driven solutions that combine ServiceNow with DXC's consulting, engineering, and managed services capabilities.You'll have the opportunity to work on some of the market's most exciting digital transformation programmes, helping organisations modernise operations, improve employee and customer experiences, and accelerate business value.What You'll Be DoingDriving the full sales lifecycle for complex ServiceNow opportunities, from strategic engagement through to successful deal closure.Developing and executing account growth strategies that generate revenue and expand customer relationships.Building compelling business cases and transformation propositions focused on measurable outcomes.Engaging C-suite executives and senior stakeholders as a trusted advisor.Creating and winning multi-million-pound opportunities across the ServiceNow portfolio, including ITSM, ITOM, HRSD, CSM, SecOps and industry solutions.Collaborating with consulting, alliances, solution architecture, delivery, and partner teams to develop differentiated solutions.Identifying opportunities to extend customer value through DXC's broader digital transformation, cloud, application, and managed services offerings.Representing DXC within the ServiceNow ecosystem, industry events, and executive client engagements.What We're Looking ForProven success selling ServiceNow solutions within a consulting, digital transformation, or IT services environment.A strong track record of winning complex, enterprise-scale opportunities and achieving ambitious revenue targets.Experience engaging and influencing C-suite stakeholders within large organisations.Expertise in consultative and value-led sales methodologies.Strong commercial acumen, strategic thinking, and relationship-building skills.A deep understanding of the ServiceNow ecosystem and enterprise workflow transformation.The ability to navigate large, matrix organisations and manage sophisticated sales cycles.Eligibility for UK Security Clearance and willingness to travel as required.Why Join DXC?At DXC, you'll be part of a global technology leader with the scale, expertise, and capability to deliver some of the most ambitious transformation programmes in the market.We offer:The opportunity to shape strategic digital transformation programmes for leading global organisations.A rapidly growing ServiceNow practice with significant investment and executive sponsorship.Access to world-class consulting, engineering, cloud, and managed services capabilities.A collaborative, high-performance culture where innovation and success are recognised and rewarded.Outstanding opportunities for career progression, professional development, and international exposure.The flexibility of a hybrid working environment that supports work-life balance.Ready to Make an Impact?Join DXC Technology and help organisations reimagine the way they work through the power of ServiceNow, innovation, and digital transformation.Create value. Drive growth. Transform businesses. Build your future with DXC.Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role, and have the right to work in the United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations.Our Commitment to InclusionAt DXC Technology, we're committed to building diverse and inclusive teams where everyone can thrive. We welcome applications from people of all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates.We are dedicated to creating an accessible and supportive recruitment process and offer reasonable adjustments throughout every stage of the hiring journey.What's NextThis is your opportunity to influence how global enterprises transform, innovate, and grow.Join us and help shape the next generation of digital transformation programmes while accelerating your own career within one of the world's leading technology services organisations. Apply now.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Senior Consultant - ServiceNow Functional Consultant - Warwick Role - Senior Consultant Technology - ServiceNow Functional Consultant Location - United kingdom, Warwick Key Skills Technical: ServiceNow ITSM, ITIL, process design, functional consulting, requirements analysis, solution design, CMDB, service catalogue, workflow design, user stories, acceptance criteria, UAT, Agile delivery, reporting and stakeholder management. Role - Senior Consultant Technology - ServiceNow Functional Consultant Location - United kingdom, Warwick Key Skills Technical: ServiceNow ITSM, ITIL, process design, functional consulting, requirements analysis, solution design, CMDB, service catalogue, workflow design, user stories, acceptance criteria, UAT, Agile delivery, reporting and stakeholder management. Soft Skill Strong understanding of ITIL processes, ITSM operating models and ServiceNow platform capabilities. Strong analytical, problem-solving and solution design skills. Excellent stakeholder management, facilitation, verbal communication and written communication skills. Experience working across the full project lifecycle from discovery and design through to implementation, adoption and continuous improvement. Experience working with geographically distributed customers and onshore/offshore delivery teams. Ability to work cross-functionally, influence decisions, coordinate across teams and share information to support aligned delivery. Key Responsibilities Lead functional discovery, process design and requirement validation workshops with business stakeholders, product owners and delivery teams. Translate business requirements into scalable ServiceNow functional designs aligned with ITIL, ITSM best practices and platform out-of-the-box capabilities. Define and govern future-state processes, workflows, service catalogue structures, approval models, SLAs and user experience flows. Provide functional direction on process design, solution options, requirement prioritiation and ServiceNow capability fitment. Review and approve functional specifications, user stories, acceptance criteria, process flows and solution design documentation. Act as the functional liaison between business stakeholders, architects, developers, testers and project delivery teams to ensure requirements are clearly understood and implemented. Support backlog refinement, sprint planning, solution walkthroughs, demos, UAT planning, defect triage and business validation activities. Support business readiness, training, change adoption, go-live transition, hypercare and continuous improvement activities. Guide and mentor business analysts and functional team members, providing day-to-day direction and quality assurance across deliverables. Build trusted relationships with senior stakeholders and communicate complex functional concepts clearly to both technical and non-technical audiences. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of the hiring process and employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer
Aug 29, 2026
Full time
Senior Consultant - ServiceNow Functional Consultant - Warwick Role - Senior Consultant Technology - ServiceNow Functional Consultant Location - United kingdom, Warwick Key Skills Technical: ServiceNow ITSM, ITIL, process design, functional consulting, requirements analysis, solution design, CMDB, service catalogue, workflow design, user stories, acceptance criteria, UAT, Agile delivery, reporting and stakeholder management. Role - Senior Consultant Technology - ServiceNow Functional Consultant Location - United kingdom, Warwick Key Skills Technical: ServiceNow ITSM, ITIL, process design, functional consulting, requirements analysis, solution design, CMDB, service catalogue, workflow design, user stories, acceptance criteria, UAT, Agile delivery, reporting and stakeholder management. Soft Skill Strong understanding of ITIL processes, ITSM operating models and ServiceNow platform capabilities. Strong analytical, problem-solving and solution design skills. Excellent stakeholder management, facilitation, verbal communication and written communication skills. Experience working across the full project lifecycle from discovery and design through to implementation, adoption and continuous improvement. Experience working with geographically distributed customers and onshore/offshore delivery teams. Ability to work cross-functionally, influence decisions, coordinate across teams and share information to support aligned delivery. Key Responsibilities Lead functional discovery, process design and requirement validation workshops with business stakeholders, product owners and delivery teams. Translate business requirements into scalable ServiceNow functional designs aligned with ITIL, ITSM best practices and platform out-of-the-box capabilities. Define and govern future-state processes, workflows, service catalogue structures, approval models, SLAs and user experience flows. Provide functional direction on process design, solution options, requirement prioritiation and ServiceNow capability fitment. Review and approve functional specifications, user stories, acceptance criteria, process flows and solution design documentation. Act as the functional liaison between business stakeholders, architects, developers, testers and project delivery teams to ensure requirements are clearly understood and implemented. Support backlog refinement, sprint planning, solution walkthroughs, demos, UAT planning, defect triage and business validation activities. Support business readiness, training, change adoption, go-live transition, hypercare and continuous improvement activities. Guide and mentor business analysts and functional team members, providing day-to-day direction and quality assurance across deliverables. Build trusted relationships with senior stakeholders and communicate complex functional concepts clearly to both technical and non-technical audiences. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of the hiring process and employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer
Infosys Limited is seeking a Senior Consultant - ServiceNow Functional Consultant to drive functional discovery, design and delivery for the Warwick engagement. You will translate business requirements into robust ServiceNow designs, govern future-state processes, and collaborate with cross-functional delivery teams to ensure successful implementation. The role requires deep ITIL/ITSM knowledge, strong analytical and stakeholder management skills, and experience across the full project lifecycle
Aug 29, 2026
Full time
Infosys Limited is seeking a Senior Consultant - ServiceNow Functional Consultant to drive functional discovery, design and delivery for the Warwick engagement. You will translate business requirements into robust ServiceNow designs, govern future-state processes, and collaborate with cross-functional delivery teams to ensure successful implementation. The role requires deep ITIL/ITSM knowledge, strong analytical and stakeholder management skills, and experience across the full project lifecycle
CBSbutler Holdings Limited trading as CBSbutler
City, Manchester
Senior Workday Consultants - Multiple Specialisms Manchester or Inverness 6 month contract We are looking for experienced Workday Consultants to join a growing team of Workday specialists, supporting global enterprise clients with complex HR transformation and Workday programmes. This role is based in the company's Manchester or Inverness offices Onsite requirement Service coverage: 07:00-19:00, with teams working separate shifts Shared P1 on-call support across the team We are particularly interested in consultants with expertise across one or more of the following Workday modules: Core HCM Workday Integrations Learning Talent & Performance Absence Compensation / Advanced Compensation Talent Acquisition / Recruiting Peakon Journeys Extend As a Senior Workday Consultant, you will work closely with clients and internal teams to design, configure and optimise Workday solutions. You will lead workshops, translate business requirements into scalable solutions, support implementations and enhancements, troubleshoot complex issues and provide guidance to junior consultants. What we're looking for: Solid experience as a Workday Consultant Workday Core HCM certification - essential Additional Workday module certifications highly desirable Strong hands-on experience with Workday configuration Good understanding of HR processes and HR systems Experience across implementation, enhancement or support environments Ability to lead workshops and manage senior stakeholders Strong analytical and problem-solving skills Experience mentoring or supporting junior consultants Experience working with ServiceNow or ITIL-based service management is advantageous This is an excellent opportunity to join a large, established Workday practice and work on complex transformation programmes with global enterprise clients across a range of industries. If you're a Workday Consultant with Core HCM certification and specialist experience in any of the modules above, we'd be keen to hear from you.
Aug 28, 2026
Contractor
Senior Workday Consultants - Multiple Specialisms Manchester or Inverness 6 month contract We are looking for experienced Workday Consultants to join a growing team of Workday specialists, supporting global enterprise clients with complex HR transformation and Workday programmes. This role is based in the company's Manchester or Inverness offices Onsite requirement Service coverage: 07:00-19:00, with teams working separate shifts Shared P1 on-call support across the team We are particularly interested in consultants with expertise across one or more of the following Workday modules: Core HCM Workday Integrations Learning Talent & Performance Absence Compensation / Advanced Compensation Talent Acquisition / Recruiting Peakon Journeys Extend As a Senior Workday Consultant, you will work closely with clients and internal teams to design, configure and optimise Workday solutions. You will lead workshops, translate business requirements into scalable solutions, support implementations and enhancements, troubleshoot complex issues and provide guidance to junior consultants. What we're looking for: Solid experience as a Workday Consultant Workday Core HCM certification - essential Additional Workday module certifications highly desirable Strong hands-on experience with Workday configuration Good understanding of HR processes and HR systems Experience across implementation, enhancement or support environments Ability to lead workshops and manage senior stakeholders Strong analytical and problem-solving skills Experience mentoring or supporting junior consultants Experience working with ServiceNow or ITIL-based service management is advantageous This is an excellent opportunity to join a large, established Workday practice and work on complex transformation programmes with global enterprise clients across a range of industries. If you're a Workday Consultant with Core HCM certification and specialist experience in any of the modules above, we'd be keen to hear from you.
Employee Relations Specialist - 3-Month Contract Location: Central London, near St Pauls and Bank - Hybrid (3 days per week in the office) Contract: 3 months, with potential for a permanent opportunity Day Rate: £200-£400 per day via Umbrella company, dependent on relevant experience Start Date: ASAP - ideally by the end of August, latest 7 September Are you an experienced Employee Relations Specialist who thrives in a fast-paced, complex organisation? Do you have strong ER case management experience, including complex cases, and a good understanding of Workday? We are recruiting for a hands-on Employee Relations Specialist to join a large, international technology and professional services organisation with approximately 2,000 employees in the UK and 15,000 globally . This is an exciting opportunity to join an established HR team of around 20 people and play a key role within a busy HR Shared Services environment. The organisation has a fast-paced, sales-driven culture, so experience of working in a large and complex environment with multiple stakeholders is essential. The Role This is a hands-on, non-managerial position suited to an experienced HR/ER professional. In consultancy terms, we're looking for someone operating at Senior Consultant level rather than Manager level . You don't need previous leadership or management experience. Instead, you'll need to be confident managing a busy ER caseload independently, dealing with complex employee matters and working effectively in a fast-paced, commercially focused environment. You'll work closely with managers and stakeholders, providing practical and knowledgeable advice across a range of employee relations matters while ensuring cases are managed consistently and in line with UK employment legislation. Key Responsibilities Manage a high-volume Employee Relations caseload from start to finish Handle ER cases (occasionally complex) , including disciplinary, grievance, performance and absence matters Provide practical, confident advice to managers and stakeholders Support performance management and absence management processes Review and interpret changes to employment legislation and assess their impact on the organisation Support TUPE activity and associated employee relations matters Manage and respond to queries through ServiceNow , the organisation's HR ticketing system Use Workday as the core HRIS and support the creation, review and implementation of HR templates Review and improve HR processes, documentation and templates Work collaboratively within the wider HR Shared Services function Build effective relationships across a large and complex organisation Manage competing priorities effectively in a fast-paced environment Essential Experience: The key experience we're looking for is: 1. Strong ER Case Management Experience You must have substantial experience managing ER cases independently, with experience handling complex ER matters being a major advantage. 2. Workday Experience Previous experience using Workday is essential. This is the organisation's core HRIS platform. 3. TUPE Experience You'll need practical experience of supporting or managing TUPE processes. 4. Large, Complex Organisation Experience Experience working within a large and complex organisation is essential . International organisation experience would be a significant advantage. Experience within a large organisation of several hundred employees or more is preferred. You'll also ideally have: Experience working within a fast-paced, commercially focused environment Strong performance and absence management experience Experience within technology, professional services, sales or another similarly fast-paced environment is useful, although sector background is less important than organis
Aug 26, 2026
Full time
Employee Relations Specialist - 3-Month Contract Location: Central London, near St Pauls and Bank - Hybrid (3 days per week in the office) Contract: 3 months, with potential for a permanent opportunity Day Rate: £200-£400 per day via Umbrella company, dependent on relevant experience Start Date: ASAP - ideally by the end of August, latest 7 September Are you an experienced Employee Relations Specialist who thrives in a fast-paced, complex organisation? Do you have strong ER case management experience, including complex cases, and a good understanding of Workday? We are recruiting for a hands-on Employee Relations Specialist to join a large, international technology and professional services organisation with approximately 2,000 employees in the UK and 15,000 globally . This is an exciting opportunity to join an established HR team of around 20 people and play a key role within a busy HR Shared Services environment. The organisation has a fast-paced, sales-driven culture, so experience of working in a large and complex environment with multiple stakeholders is essential. The Role This is a hands-on, non-managerial position suited to an experienced HR/ER professional. In consultancy terms, we're looking for someone operating at Senior Consultant level rather than Manager level . You don't need previous leadership or management experience. Instead, you'll need to be confident managing a busy ER caseload independently, dealing with complex employee matters and working effectively in a fast-paced, commercially focused environment. You'll work closely with managers and stakeholders, providing practical and knowledgeable advice across a range of employee relations matters while ensuring cases are managed consistently and in line with UK employment legislation. Key Responsibilities Manage a high-volume Employee Relations caseload from start to finish Handle ER cases (occasionally complex) , including disciplinary, grievance, performance and absence matters Provide practical, confident advice to managers and stakeholders Support performance management and absence management processes Review and interpret changes to employment legislation and assess their impact on the organisation Support TUPE activity and associated employee relations matters Manage and respond to queries through ServiceNow , the organisation's HR ticketing system Use Workday as the core HRIS and support the creation, review and implementation of HR templates Review and improve HR processes, documentation and templates Work collaboratively within the wider HR Shared Services function Build effective relationships across a large and complex organisation Manage competing priorities effectively in a fast-paced environment Essential Experience: The key experience we're looking for is: 1. Strong ER Case Management Experience You must have substantial experience managing ER cases independently, with experience handling complex ER matters being a major advantage. 2. Workday Experience Previous experience using Workday is essential. This is the organisation's core HRIS platform. 3. TUPE Experience You'll need practical experience of supporting or managing TUPE processes. 4. Large, Complex Organisation Experience Experience working within a large and complex organisation is essential . International organisation experience would be a significant advantage. Experience within a large organisation of several hundred employees or more is preferred. You'll also ideally have: Experience working within a fast-paced, commercially focused environment Strong performance and absence management experience Experience within technology, professional services, sales or another similarly fast-paced environment is useful, although sector background is less important than organis
ServiceNow HRSD Consultant Are you someone who understands that successful ServiceNow solutions start with business challenges, not platform features? Perhaps you're already gaining experience across HR, employee experience or business transformation and looking to build your consulting career within ServiceNow. I'm supporting a consultancy that is continuing to grow its ServiceNow offering across a range of transformation programmes. They're looking for a ServiceNow HRSD Consultant who can help organisations modernise HR services, improve employee experiences and make better use of digital workflows across the business. This role sits between business and technology. You'll work alongside experienced consultants, architects and delivery teams, helping clients understand their challenges, shape requirements and translate business needs into practical ServiceNow-enabled solutions. While some ServiceNow exposure would be beneficial, this role could also suit someone looking to build their expertise and gain hands-on experience within a growing and supportive consulting environment. You'll be involved across a range of transformation initiatives, supporting discovery activities, facilitating workshops, contributing to solution design discussions and helping shape ServiceNow-enabled improvements from concept through to delivery. Typical responsibilities will include: Supporting workshops and requirements-gathering sessions with HR and wider business stakeholders Translating business needs into user stories, functional requirements and solution documentation Helping customers understand how ServiceNow HRSD capabilities can support their objectives Contributing to process reviews, service improvements and employee experience initiatives Assisting with demonstrations, solution walkthroughs and customer presentations Supporting business development activities, proposal content and client-facing materials Working closely with consultants, architects and development teams on transformation programmes Your role will be to support discovery, advisory and solution design activities, helping clients understand what's possible with ServiceNow while working alongside experienced consultants on transformation programmes. I'm interested in people who already have some exposure to ServiceNow and understand how technology can improve business and employee outcomes. However, don't let a lack of deep ServiceNow or HRSD experience put you off. If you're early in your ServiceNow journey, keen to learn, and excited by the opportunity to help organisations transform their employee experience, this could be a great next step for you. Whether your background is in ServiceNow, HR technology, business analysis or wider transformation programmes, you'll be comfortable working with stakeholders, understanding business requirements, and contributing to solution-focused conversations. A curiosity for how technology can solve business problems, combined with a willingness to learn, is just as important as existing platform experience. ServiceNow certifications such as CSA, CIS-HRSD or ITSM would be beneficial. Salary up to 55,000 plus benefits. The role offers flexible hybrid working and the opportunity to work on complex transformation programmes across a diverse client base, with excellent opportunities to develop your consulting, advisory and ServiceNow expertise. If you're looking for a role where you can broaden your ServiceNow experience, gain exposure to HR transformation programmes and develop your consulting skills within a client-facing environment, I'd be keen to speak with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 23, 2026
Full time
ServiceNow HRSD Consultant Are you someone who understands that successful ServiceNow solutions start with business challenges, not platform features? Perhaps you're already gaining experience across HR, employee experience or business transformation and looking to build your consulting career within ServiceNow. I'm supporting a consultancy that is continuing to grow its ServiceNow offering across a range of transformation programmes. They're looking for a ServiceNow HRSD Consultant who can help organisations modernise HR services, improve employee experiences and make better use of digital workflows across the business. This role sits between business and technology. You'll work alongside experienced consultants, architects and delivery teams, helping clients understand their challenges, shape requirements and translate business needs into practical ServiceNow-enabled solutions. While some ServiceNow exposure would be beneficial, this role could also suit someone looking to build their expertise and gain hands-on experience within a growing and supportive consulting environment. You'll be involved across a range of transformation initiatives, supporting discovery activities, facilitating workshops, contributing to solution design discussions and helping shape ServiceNow-enabled improvements from concept through to delivery. Typical responsibilities will include: Supporting workshops and requirements-gathering sessions with HR and wider business stakeholders Translating business needs into user stories, functional requirements and solution documentation Helping customers understand how ServiceNow HRSD capabilities can support their objectives Contributing to process reviews, service improvements and employee experience initiatives Assisting with demonstrations, solution walkthroughs and customer presentations Supporting business development activities, proposal content and client-facing materials Working closely with consultants, architects and development teams on transformation programmes Your role will be to support discovery, advisory and solution design activities, helping clients understand what's possible with ServiceNow while working alongside experienced consultants on transformation programmes. I'm interested in people who already have some exposure to ServiceNow and understand how technology can improve business and employee outcomes. However, don't let a lack of deep ServiceNow or HRSD experience put you off. If you're early in your ServiceNow journey, keen to learn, and excited by the opportunity to help organisations transform their employee experience, this could be a great next step for you. Whether your background is in ServiceNow, HR technology, business analysis or wider transformation programmes, you'll be comfortable working with stakeholders, understanding business requirements, and contributing to solution-focused conversations. A curiosity for how technology can solve business problems, combined with a willingness to learn, is just as important as existing platform experience. ServiceNow certifications such as CSA, CIS-HRSD or ITSM would be beneficial. Salary up to 55,000 plus benefits. The role offers flexible hybrid working and the opportunity to work on complex transformation programmes across a diverse client base, with excellent opportunities to develop your consulting, advisory and ServiceNow expertise. If you're looking for a role where you can broaden your ServiceNow experience, gain exposure to HR transformation programmes and develop your consulting skills within a client-facing environment, I'd be keen to speak with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
ServiceNow CRM Specialist UK Wide Hybrid Permanent Up to the high 90k + bonus and benefits ServiceNow is making a bigger push into CRM, but there still are not many people who have spent years working across its newer customer products. The hiring manager knows that, so this is less about matching every module and more about finding someone who understands ServiceNow, CRM and how good customer operations should work. I'm working with a large transformation consultancy that wants to build its capability in this area ahead of expected client demand. They need a senior consultant who can sit with a client, understand how their customer services currently operate and help them work out what the future should look like. What You'll Be Doing You'll lead discovery sessions with customer operations, service and technology teams. You'll look at existing customer journeys, processes and systems, identify where services are falling short and turn that into a sensible transformation roadmap and business case. The work could involve customer case management, contact centre processes, field operations, self-service and workflow automation. You'll help shape solutions using either ServiceNow CSM or FSM, depending on the client and your own background. You may also be asked to help clients understand where ServiceNow fits alongside established CRM platforms such as Salesforce. This is not a hands-on development role. The wider consultancy has delivery teams that can handle the detailed implementation. Your job is to make sure the right problem is being solved, the proposed approach makes sense and the client understands the value they should get from it. You'll also support proposals, presentations and early conversations with prospective clients as the consultancy builds its customer workflow offering. What They're Looking For You'll probably come from a ServiceNow consulting, CRM transformation, business architecture or customer operations background. You need a good understanding of the ServiceNow platform and ideally experience with CSM or FSM. You do not need both. They are more interested in whether you understand CRM properly. You should be comfortable discussing customer journeys, case management, service operating models and the role technology can play in improving the experience for both customers and service teams. Candidates with a strong Salesforce or wider CRM background will also be considered, but you will still need enough ServiceNow knowledge to speak confidently about the platform and how its workflows could support customer operations. You'll need to be comfortable leading workshops, advising senior stakeholders and turning broad business problems into clear recommendations. Experience developing roadmaps, business cases or client proposals would be useful. ServiceNow certifications would be a bonus, but they are not the main thing the manager will judge you on. Why It's Worth Looking At This is a chance to get involved in an area of ServiceNow that is still taking shape. You will not be stepping into a rigid role or simply repeating the same type of implementation. You'll help decide how the consultancy approaches the market and what its customer workflow offering should look like. It should suit someone who enjoys ServiceNow but wants to spend less time on configuration and more time working with senior clients, shaping programmes and solving business problems. You can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones. If your current title is different but your background covers ServiceNow, CRM and customer transformation, I'd still be keen to speak with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 22, 2026
Full time
ServiceNow CRM Specialist UK Wide Hybrid Permanent Up to the high 90k + bonus and benefits ServiceNow is making a bigger push into CRM, but there still are not many people who have spent years working across its newer customer products. The hiring manager knows that, so this is less about matching every module and more about finding someone who understands ServiceNow, CRM and how good customer operations should work. I'm working with a large transformation consultancy that wants to build its capability in this area ahead of expected client demand. They need a senior consultant who can sit with a client, understand how their customer services currently operate and help them work out what the future should look like. What You'll Be Doing You'll lead discovery sessions with customer operations, service and technology teams. You'll look at existing customer journeys, processes and systems, identify where services are falling short and turn that into a sensible transformation roadmap and business case. The work could involve customer case management, contact centre processes, field operations, self-service and workflow automation. You'll help shape solutions using either ServiceNow CSM or FSM, depending on the client and your own background. You may also be asked to help clients understand where ServiceNow fits alongside established CRM platforms such as Salesforce. This is not a hands-on development role. The wider consultancy has delivery teams that can handle the detailed implementation. Your job is to make sure the right problem is being solved, the proposed approach makes sense and the client understands the value they should get from it. You'll also support proposals, presentations and early conversations with prospective clients as the consultancy builds its customer workflow offering. What They're Looking For You'll probably come from a ServiceNow consulting, CRM transformation, business architecture or customer operations background. You need a good understanding of the ServiceNow platform and ideally experience with CSM or FSM. You do not need both. They are more interested in whether you understand CRM properly. You should be comfortable discussing customer journeys, case management, service operating models and the role technology can play in improving the experience for both customers and service teams. Candidates with a strong Salesforce or wider CRM background will also be considered, but you will still need enough ServiceNow knowledge to speak confidently about the platform and how its workflows could support customer operations. You'll need to be comfortable leading workshops, advising senior stakeholders and turning broad business problems into clear recommendations. Experience developing roadmaps, business cases or client proposals would be useful. ServiceNow certifications would be a bonus, but they are not the main thing the manager will judge you on. Why It's Worth Looking At This is a chance to get involved in an area of ServiceNow that is still taking shape. You will not be stepping into a rigid role or simply repeating the same type of implementation. You'll help decide how the consultancy approaches the market and what its customer workflow offering should look like. It should suit someone who enjoys ServiceNow but wants to spend less time on configuration and more time working with senior clients, shaping programmes and solving business problems. You can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones. If your current title is different but your background covers ServiceNow, CRM and customer transformation, I'd still be keen to speak with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
ServiceNow Training Consultant This role is focused on delivering effective training recommendations, supporting activities with regional account teams to ensure successful execution of training plans, while developing expertise to influence larger-scale engagements over time. Inside IR35 Hybrid working The role will oversee customer-skilling programs and ensure effective learning outcomes, maximizing the value of their ServiceNow product investments. French or Arabic Speaking would be a distinct advantage Key skills/experience • Bachelor's degree or equivalent experience. • 3-5 years of experience in account management, customer success, training coordination, or related field. • Experience in a matrixed, global organization. • Strong written and verbal communication skills, with ability to present to mid-level customer stakeholders. • Familiarity with ServiceNow training and certification offerings preferred. • Ability to manage multiple accounts and deliverables in parallel. • Strong working knowledge of MS Office applications, especially Microsoft PowerPoint and Excel, with demonstrated ability to create customer-facing proposals. • A proven ability to consolidate and interpret technical information and translate it in a meaningful way for key stakeholders. • Experience incorporating analysis and reporting into programs. • Strong organizational skills and attention to detail. • Customer-centric mindset with problem-solving orientation. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Jun 01, 2026
Contractor
ServiceNow Training Consultant This role is focused on delivering effective training recommendations, supporting activities with regional account teams to ensure successful execution of training plans, while developing expertise to influence larger-scale engagements over time. Inside IR35 Hybrid working The role will oversee customer-skilling programs and ensure effective learning outcomes, maximizing the value of their ServiceNow product investments. French or Arabic Speaking would be a distinct advantage Key skills/experience • Bachelor's degree or equivalent experience. • 3-5 years of experience in account management, customer success, training coordination, or related field. • Experience in a matrixed, global organization. • Strong written and verbal communication skills, with ability to present to mid-level customer stakeholders. • Familiarity with ServiceNow training and certification offerings preferred. • Ability to manage multiple accounts and deliverables in parallel. • Strong working knowledge of MS Office applications, especially Microsoft PowerPoint and Excel, with demonstrated ability to create customer-facing proposals. • A proven ability to consolidate and interpret technical information and translate it in a meaningful way for key stakeholders. • Experience incorporating analysis and reporting into programs. • Strong organizational skills and attention to detail. • Customer-centric mindset with problem-solving orientation. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Join 3761 Barclays - BX - UK as a Workday Specialist (HCM Consultant) VP, where you'll lead technology development for defined HR Value Streams within the Global HR Technology service. The role involves partnering with HR Journey Owners on the technology roadmap, engaging with Workday and ServiceNow platforms, and leading a global pool of resources. Qualifications include experience with Workday changes, deep knowledge of HR processes, and Workday certifications. Join us to contribute to our Agile delivery model while maintaining our commitment to Barclays core values: Respect, Integrity, Service, Excellence, and Stewardship.
May 31, 2026
Full time
Join 3761 Barclays - BX - UK as a Workday Specialist (HCM Consultant) VP, where you'll lead technology development for defined HR Value Streams within the Global HR Technology service. The role involves partnering with HR Journey Owners on the technology roadmap, engaging with Workday and ServiceNow platforms, and leading a global pool of resources. Qualifications include experience with Workday changes, deep knowledge of HR processes, and Workday certifications. Join us to contribute to our Agile delivery model while maintaining our commitment to Barclays core values: Respect, Integrity, Service, Excellence, and Stewardship.
Location: Remote Engagement: Contract Near Full-time (Until end Sep) Start: June Sector: Telecommunications Overview ServiceNow Business Process Consultant required to support a telecommunications transformation programme focused on fault management and customer care workflows. Phase 1 covers Telecommunications Service Management (TSM), Sales Order Management (SOM), CMDB foundations, platform setup, in click apply for full job details
May 27, 2026
Contractor
Location: Remote Engagement: Contract Near Full-time (Until end Sep) Start: June Sector: Telecommunications Overview ServiceNow Business Process Consultant required to support a telecommunications transformation programme focused on fault management and customer care workflows. Phase 1 covers Telecommunications Service Management (TSM), Sales Order Management (SOM), CMDB foundations, platform setup, in click apply for full job details
Location: Remote Engagement: Contract Near Full-time (Until end Sep) Start: June Sector: Telecommunications Overview ServiceNow Business Process Consultant required to support a telecommunications transformation programme focused on fault management and customer care workflows. Phase 1 covers Telecommunications Service Management (TSM), Sales Order Management (SOM), CMDB foundations, platform setup, in click apply for full job details
May 26, 2026
Contractor
Location: Remote Engagement: Contract Near Full-time (Until end Sep) Start: June Sector: Telecommunications Overview ServiceNow Business Process Consultant required to support a telecommunications transformation programme focused on fault management and customer care workflows. Phase 1 covers Telecommunications Service Management (TSM), Sales Order Management (SOM), CMDB foundations, platform setup, in click apply for full job details
ServiceNow HRSD Business Consultant £75k + bonus We're working with a growing consultancy that is investing heavily in its digital HR and ServiceNow capability, helping enterprise clients improve how HR services are delivered. This is a great opportunity for someone who understands both sides of the equation - HR transformation and ServiceNow HRSD. You'll be working with organisations that are trying to move away from clunky, manual HR processes and towards more joined-up, employee-friendly services. That could mean improving onboarding, offboarding, case management, lifecycle events, employee communications, or the wider HR service delivery model. The role would suit someone who enjoys getting under the skin of how HR teams actually work, running workshops with stakeholders, and shaping practical ServiceNow solutions that make life easier for employees, managers and HR teams. You'll be involved across discovery, process design, requirements, testing, deployment and adoption. You don't need to be a hands-on developer, but you do need to properly understand HRSD, how it supports HR service delivery, and how to translate business problems into ServiceNow capability. There's also a proper consulting and growth angle to this role. You'll contribute to proposals, RFPs, client pitches and new propositions around digital HR, automation, AI readiness and employee experience. So, this is a good move for someone who wants more than just delivery - you'll have a chance to help shape the practice as it grows. You'll need to bring: Strong experience with ServiceNow HRSD A good understanding of HR service delivery, HR operations or Global Business Services Experience across onboarding, offboarding, lifecycle events and case management Experience running workshops and engaging with business stakeholders The ability to map HR processes and design better ways of working Consultancy experience, or strong client-facing transformation experience Confidence advising, challenging and guiding clients An understanding of automation, AI and analytics within HR service delivery Some exposure to bids, proposals, RFPs or proposition development ServiceNow CIS-HRSD certification would be a strong plus SC clearance or eligibility would also be beneficial This is a good opportunity for someone who wants to stay close to ServiceNow HRSD, but also move further into HR transformation, employee experience, AI, automation and advisory work. The team is growing, the work is genuinely interesting, and there's a real chance to build your profile in an area that is only becoming more important as organisations modernise how HR supports the business. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 23, 2026
Full time
ServiceNow HRSD Business Consultant £75k + bonus We're working with a growing consultancy that is investing heavily in its digital HR and ServiceNow capability, helping enterprise clients improve how HR services are delivered. This is a great opportunity for someone who understands both sides of the equation - HR transformation and ServiceNow HRSD. You'll be working with organisations that are trying to move away from clunky, manual HR processes and towards more joined-up, employee-friendly services. That could mean improving onboarding, offboarding, case management, lifecycle events, employee communications, or the wider HR service delivery model. The role would suit someone who enjoys getting under the skin of how HR teams actually work, running workshops with stakeholders, and shaping practical ServiceNow solutions that make life easier for employees, managers and HR teams. You'll be involved across discovery, process design, requirements, testing, deployment and adoption. You don't need to be a hands-on developer, but you do need to properly understand HRSD, how it supports HR service delivery, and how to translate business problems into ServiceNow capability. There's also a proper consulting and growth angle to this role. You'll contribute to proposals, RFPs, client pitches and new propositions around digital HR, automation, AI readiness and employee experience. So, this is a good move for someone who wants more than just delivery - you'll have a chance to help shape the practice as it grows. You'll need to bring: Strong experience with ServiceNow HRSD A good understanding of HR service delivery, HR operations or Global Business Services Experience across onboarding, offboarding, lifecycle events and case management Experience running workshops and engaging with business stakeholders The ability to map HR processes and design better ways of working Consultancy experience, or strong client-facing transformation experience Confidence advising, challenging and guiding clients An understanding of automation, AI and analytics within HR service delivery Some exposure to bids, proposals, RFPs or proposition development ServiceNow CIS-HRSD certification would be a strong plus SC clearance or eligibility would also be beneficial This is a good opportunity for someone who wants to stay close to ServiceNow HRSD, but also move further into HR transformation, employee experience, AI, automation and advisory work. The team is growing, the work is genuinely interesting, and there's a real chance to build your profile in an area that is only becoming more important as organisations modernise how HR supports the business. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
ServiceNow Senior Technical Consultant - DV Cleared Location: Remote (UK-based with travel to client sites)Salary: £75,000 - £85,000 per annum + 10% annual bonusClearance: Must hold active DV (Developed Vetting) clearance We are looking for an experienced ServiceNow Senior Technical Consultant to join a growing delivery team, working on high-impact projects across enterprise and public sector environments, specialising in ServiceNow implementation and AI-driven enterprise automation. This is a fully remote role with UK-based travel to client sites. This is an excellent opportunity for a hands-on technical specialist with 3-5 years of ServiceNow experience who is ready to take ownership of technical delivery, contribute to solution design, and play a key role in successful client engagements. We hold ourselves to very high standards on delivery, and know our people are our USP. You will be supporting not only client success, but the future success of the business. Key Responsibilities Solution Delivery Deliver end-to-end ServiceNow implementations across ITSM, ITOM, and CMDB workstreams Configure and develop platform capabilities including Flows, Business Rules, Script Includes, UI Policies, Client Scripts, and integrations Produce high-quality technical documentation including design specifications and test plans Ensure solutions align with platform best practices and are scalable and upgrade-safe Technical Leadership Lead technical workstreams and coordinate day-to-day delivery activities Provide guidance and support to junior consultants Participate in design reviews, QA processes, and continuous improvement initiatives Identify and manage technical risks and issues Client Engagement Build strong relationships with client stakeholders and technical teams Facilitate workshops and translate business requirements into technical solutions Communicate progress and technical decisions clearly to a range of audiences Support pre-sales activities including solution design and demonstrations Skills & Experience 3-5 years of hands-on ServiceNow implementation experience Strong expertise in ITSM (Incident, Problem, Change, Request) Experience with ITOM, CMDB, and integrations (REST/SOAP/MID Server) Proven delivery across the full project lifecycle ServiceNow certifications such as CSA and CIS-ITSM Excellent communication and stakeholder engagement skills Strong problem-solving ability and attention to detail Must hold active DV security clearance Desirable Additional ServiceNow certifications Experience with AI capabilities within the ServiceNow platform Exposure to public sector or defence environments Knowledge of ITIL frameworks Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is a fantastic opportunity to work on cutting-edge ServiceNow programmes in a highly secure environment, with strong career progression and the chance to make a real impact. Apply now to take the next step in your consulting career.
May 22, 2026
Full time
ServiceNow Senior Technical Consultant - DV Cleared Location: Remote (UK-based with travel to client sites)Salary: £75,000 - £85,000 per annum + 10% annual bonusClearance: Must hold active DV (Developed Vetting) clearance We are looking for an experienced ServiceNow Senior Technical Consultant to join a growing delivery team, working on high-impact projects across enterprise and public sector environments, specialising in ServiceNow implementation and AI-driven enterprise automation. This is a fully remote role with UK-based travel to client sites. This is an excellent opportunity for a hands-on technical specialist with 3-5 years of ServiceNow experience who is ready to take ownership of technical delivery, contribute to solution design, and play a key role in successful client engagements. We hold ourselves to very high standards on delivery, and know our people are our USP. You will be supporting not only client success, but the future success of the business. Key Responsibilities Solution Delivery Deliver end-to-end ServiceNow implementations across ITSM, ITOM, and CMDB workstreams Configure and develop platform capabilities including Flows, Business Rules, Script Includes, UI Policies, Client Scripts, and integrations Produce high-quality technical documentation including design specifications and test plans Ensure solutions align with platform best practices and are scalable and upgrade-safe Technical Leadership Lead technical workstreams and coordinate day-to-day delivery activities Provide guidance and support to junior consultants Participate in design reviews, QA processes, and continuous improvement initiatives Identify and manage technical risks and issues Client Engagement Build strong relationships with client stakeholders and technical teams Facilitate workshops and translate business requirements into technical solutions Communicate progress and technical decisions clearly to a range of audiences Support pre-sales activities including solution design and demonstrations Skills & Experience 3-5 years of hands-on ServiceNow implementation experience Strong expertise in ITSM (Incident, Problem, Change, Request) Experience with ITOM, CMDB, and integrations (REST/SOAP/MID Server) Proven delivery across the full project lifecycle ServiceNow certifications such as CSA and CIS-ITSM Excellent communication and stakeholder engagement skills Strong problem-solving ability and attention to detail Must hold active DV security clearance Desirable Additional ServiceNow certifications Experience with AI capabilities within the ServiceNow platform Exposure to public sector or defence environments Knowledge of ITIL frameworks Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is a fantastic opportunity to work on cutting-edge ServiceNow programmes in a highly secure environment, with strong career progression and the chance to make a real impact. Apply now to take the next step in your consulting career.
ServiceNow Senior Technical Consultant - DV Cleared - Contract Location: Remote (UK-based with travel to client sites)Day Rate: £600 - £750 per day Inside IR35Clearance: Must hold active DV (Developed Vetting) clearance We are looking for an experienced ServiceNow Senior Technical Consultant to join a growing delivery team, working on high-impact projects across enterprise and public sector environments, specialising in ServiceNow implementation and AI-driven enterprise automation. This is a fully remote role with UK-based travel to client sites. This is an excellent opportunity for a hands-on technical specialist with 3-5 years of ServiceNow experience who is ready to take ownership of technical delivery, contribute to solution design, and play a key role in successful client engagements. We hold ourselves to very high standards on delivery, and know our people are our USP. You will be supporting not only client success, but the future success of the business. Key Responsibilities Solution Delivery Deliver end-to-end ServiceNow implementations across ITSM, ITOM, and CMDB workstreams Configure and develop platform capabilities including Flows, Business Rules, Script Includes, UI Policies, Client Scripts, and integrations Produce high-quality technical documentation including design specifications and test plans Ensure solutions align with platform best practices and are scalable and upgrade-safe Technical Leadership Lead technical workstreams and coordinate day-to-day delivery activities Provide guidance and support to junior consultants Participate in design reviews, QA processes, and continuous improvement initiatives Identify and manage technical risks and issues Client Engagement Build strong relationships with client stakeholders and technical teams Facilitate workshops and translate business requirements into technical solutions Communicate progress and technical decisions clearly to a range of audiences Support pre-sales activities including solution design and demonstrations Skills & Experience 3-5 years of hands-on ServiceNow implementation experience Strong expertise in ITSM (Incident, Problem, Change, Request) Experience with ITOM, CMDB, and integrations (REST/SOAP/MID Server) Proven delivery across the full project lifecycle ServiceNow certifications such as CSA and CIS-ITSM Excellent communication and stakeholder engagement skills Strong problem-solving ability and attention to detail Must hold active DV security clearance Desirable Additional ServiceNow certifications Experience with AI capabilities within the ServiceNow platform Exposure to public sector or defence environments Knowledge of ITIL frameworks This is a fantastic opportunity to work on cutting-edge ServiceNow programmes in a highly secure environment, with strong career progression and the chance to make a real impact. Apply now to take the next step in your consulting career.
May 22, 2026
Contractor
ServiceNow Senior Technical Consultant - DV Cleared - Contract Location: Remote (UK-based with travel to client sites)Day Rate: £600 - £750 per day Inside IR35Clearance: Must hold active DV (Developed Vetting) clearance We are looking for an experienced ServiceNow Senior Technical Consultant to join a growing delivery team, working on high-impact projects across enterprise and public sector environments, specialising in ServiceNow implementation and AI-driven enterprise automation. This is a fully remote role with UK-based travel to client sites. This is an excellent opportunity for a hands-on technical specialist with 3-5 years of ServiceNow experience who is ready to take ownership of technical delivery, contribute to solution design, and play a key role in successful client engagements. We hold ourselves to very high standards on delivery, and know our people are our USP. You will be supporting not only client success, but the future success of the business. Key Responsibilities Solution Delivery Deliver end-to-end ServiceNow implementations across ITSM, ITOM, and CMDB workstreams Configure and develop platform capabilities including Flows, Business Rules, Script Includes, UI Policies, Client Scripts, and integrations Produce high-quality technical documentation including design specifications and test plans Ensure solutions align with platform best practices and are scalable and upgrade-safe Technical Leadership Lead technical workstreams and coordinate day-to-day delivery activities Provide guidance and support to junior consultants Participate in design reviews, QA processes, and continuous improvement initiatives Identify and manage technical risks and issues Client Engagement Build strong relationships with client stakeholders and technical teams Facilitate workshops and translate business requirements into technical solutions Communicate progress and technical decisions clearly to a range of audiences Support pre-sales activities including solution design and demonstrations Skills & Experience 3-5 years of hands-on ServiceNow implementation experience Strong expertise in ITSM (Incident, Problem, Change, Request) Experience with ITOM, CMDB, and integrations (REST/SOAP/MID Server) Proven delivery across the full project lifecycle ServiceNow certifications such as CSA and CIS-ITSM Excellent communication and stakeholder engagement skills Strong problem-solving ability and attention to detail Must hold active DV security clearance Desirable Additional ServiceNow certifications Experience with AI capabilities within the ServiceNow platform Exposure to public sector or defence environments Knowledge of ITIL frameworks This is a fantastic opportunity to work on cutting-edge ServiceNow programmes in a highly secure environment, with strong career progression and the chance to make a real impact. Apply now to take the next step in your consulting career.
Location: Remote Engagement: Contract Near Full-time (Until end Sep) Start: June Sector: Telecommunications Overview ServiceNow Business Process Consultant required to support a telecommunications transformation programme focused on fault management and customer care workflows. Phase 1 covers Telecommunications Service Management (TSM), Sales Order Management (SOM), CMDB foundations, platform setup, in click apply for full job details
May 22, 2026
Contractor
Location: Remote Engagement: Contract Near Full-time (Until end Sep) Start: June Sector: Telecommunications Overview ServiceNow Business Process Consultant required to support a telecommunications transformation programme focused on fault management and customer care workflows. Phase 1 covers Telecommunications Service Management (TSM), Sales Order Management (SOM), CMDB foundations, platform setup, in click apply for full job details
ServiceNow Technical Consultant - DV Cleared Location: Remote (UK-based with travel to client sites)Salary: £55,000 - £65,000 per annum + 10% annual bonusClearance: Must hold active DV (Developed Vetting) clearance We are looking for a motivated ServiceNow Technical Consultant to join a growing delivery team, working on impactful projects across enterprise and public sector environments. This is a fully remote role with UK-based travel to client sites. This is a fantastic opportunity for someone with 2-3 years of ServiceNow experience who is looking to build on strong platform foundations, develop their consulting skills, and contribute to successful client delivery within a supportive and high-performing team. Key Responsibilities Solution Delivery Configure and develop ServiceNow solutions across ITSM, ITOM, and CMDB workstreams Build platform components including Flows, Business Rules, UI Policies, Client Scripts, and integrations Contribute to technical documentation including build specifications, test scripts, and handover materials Ensure all configurations follow best practices and are scalable and upgrade-safe Support testing activities including unit testing and UAT Client Engagement Support workshops and requirements gathering sessions alongside senior team members Build positive working relationships with client stakeholders and project teams Communicate progress, risks, and issues clearly and proactively Learning & Development Work closely with senior consultants and architects to develop technical capability Actively pursue ServiceNow certifications and continuous professional development Stay up to date with platform developments and industry trends Contribute to knowledge sharing and team collaboration Skills & Experience 2-3 years of hands-on ServiceNow experience (implementation, support, or internal IT) Working knowledge of ITSM processes and core ServiceNow configuration Experience with platform development including Business Rules, Client Scripts, and UI Policies ServiceNow Certified System Administrator (CSA) Strong communication and interpersonal skills Eagerness to learn and develop within a fast-paced environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is an excellent opportunity to accelerate your ServiceNow career in a dynamic environment, with clear progression and the chance to work on meaningful, high-profile programmes. Apply now to take the next step in your consulting journey.
May 21, 2026
Full time
ServiceNow Technical Consultant - DV Cleared Location: Remote (UK-based with travel to client sites)Salary: £55,000 - £65,000 per annum + 10% annual bonusClearance: Must hold active DV (Developed Vetting) clearance We are looking for a motivated ServiceNow Technical Consultant to join a growing delivery team, working on impactful projects across enterprise and public sector environments. This is a fully remote role with UK-based travel to client sites. This is a fantastic opportunity for someone with 2-3 years of ServiceNow experience who is looking to build on strong platform foundations, develop their consulting skills, and contribute to successful client delivery within a supportive and high-performing team. Key Responsibilities Solution Delivery Configure and develop ServiceNow solutions across ITSM, ITOM, and CMDB workstreams Build platform components including Flows, Business Rules, UI Policies, Client Scripts, and integrations Contribute to technical documentation including build specifications, test scripts, and handover materials Ensure all configurations follow best practices and are scalable and upgrade-safe Support testing activities including unit testing and UAT Client Engagement Support workshops and requirements gathering sessions alongside senior team members Build positive working relationships with client stakeholders and project teams Communicate progress, risks, and issues clearly and proactively Learning & Development Work closely with senior consultants and architects to develop technical capability Actively pursue ServiceNow certifications and continuous professional development Stay up to date with platform developments and industry trends Contribute to knowledge sharing and team collaboration Skills & Experience 2-3 years of hands-on ServiceNow experience (implementation, support, or internal IT) Working knowledge of ITSM processes and core ServiceNow configuration Experience with platform development including Business Rules, Client Scripts, and UI Policies ServiceNow Certified System Administrator (CSA) Strong communication and interpersonal skills Eagerness to learn and develop within a fast-paced environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is an excellent opportunity to accelerate your ServiceNow career in a dynamic environment, with clear progression and the chance to work on meaningful, high-profile programmes. Apply now to take the next step in your consulting journey.
ServiceNow Technical Consultant - DV Cleared - Contract Location: Remote (UK-based with travel to client sites)Day Rate: £450 - £550 per day Inside IR35Clearance: Must hold active DV (Developed Vetting) clearance We are looking for a motivated ServiceNow Technical Consultant to join a growing delivery team, working on impactful projects across enterprise and public sector environments. This is a fully remote role with UK-based travel to client sites. This is a fantastic opportunity for someone with 2-3 years of ServiceNow experience who is looking to build on strong platform foundations, develop their consulting skills, and contribute to successful client delivery within a supportive and high-performing team. Key Responsibilities Solution Delivery Configure and develop ServiceNow solutions across ITSM, ITOM, and CMDB workstreams Build platform components including Flows, Business Rules, UI Policies, Client Scripts, and integrations Contribute to technical documentation including build specifications, test scripts, and handover materials Ensure all configurations follow best practices and are scalable and upgrade-safe Support testing activities including unit testing and UAT Client Engagement Support workshops and requirements gathering sessions alongside senior team members Build positive working relationships with client stakeholders and project teams Communicate progress, risks, and issues clearly and proactively Learning & Development Work closely with senior consultants and architects to develop technical capability Actively pursue ServiceNow certifications and continuous professional development Stay up to date with platform developments and industry trends Contribute to knowledge sharing and team collaboration Skills & Experience 2-3 years of hands-on ServiceNow experience (implementation, support, or internal IT) Working knowledge of ITSM processes and core ServiceNow configuration Experience with platform development including Business Rules, Client Scripts, and UI Policies ServiceNow Certified System Administrator (CSA) Strong communication and interpersonal skills Eagerness to learn and develop within a fast-paced environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments This is an excellent opportunity to accelerate your ServiceNow career in a dynamic environment, with clear progression and the chance to work on meaningful, high-profile programmes. Apply now to take the next step in your consulting journey.
May 21, 2026
Contractor
ServiceNow Technical Consultant - DV Cleared - Contract Location: Remote (UK-based with travel to client sites)Day Rate: £450 - £550 per day Inside IR35Clearance: Must hold active DV (Developed Vetting) clearance We are looking for a motivated ServiceNow Technical Consultant to join a growing delivery team, working on impactful projects across enterprise and public sector environments. This is a fully remote role with UK-based travel to client sites. This is a fantastic opportunity for someone with 2-3 years of ServiceNow experience who is looking to build on strong platform foundations, develop their consulting skills, and contribute to successful client delivery within a supportive and high-performing team. Key Responsibilities Solution Delivery Configure and develop ServiceNow solutions across ITSM, ITOM, and CMDB workstreams Build platform components including Flows, Business Rules, UI Policies, Client Scripts, and integrations Contribute to technical documentation including build specifications, test scripts, and handover materials Ensure all configurations follow best practices and are scalable and upgrade-safe Support testing activities including unit testing and UAT Client Engagement Support workshops and requirements gathering sessions alongside senior team members Build positive working relationships with client stakeholders and project teams Communicate progress, risks, and issues clearly and proactively Learning & Development Work closely with senior consultants and architects to develop technical capability Actively pursue ServiceNow certifications and continuous professional development Stay up to date with platform developments and industry trends Contribute to knowledge sharing and team collaboration Skills & Experience 2-3 years of hands-on ServiceNow experience (implementation, support, or internal IT) Working knowledge of ITSM processes and core ServiceNow configuration Experience with platform development including Business Rules, Client Scripts, and UI Policies ServiceNow Certified System Administrator (CSA) Strong communication and interpersonal skills Eagerness to learn and develop within a fast-paced environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments This is an excellent opportunity to accelerate your ServiceNow career in a dynamic environment, with clear progression and the chance to work on meaningful, high-profile programmes. Apply now to take the next step in your consulting journey.
