Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Apr 20, 2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Apr 20, 2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Apr 20, 2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Apr 20, 2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Job Details Job Title:ServiceNow ITAM (HAM and SAM) Architect Location:Leeds Duration of Assignment:5 months Special Working Conditions:(travel, weekend, overtime, on call etc.) Role Description As a ServiceNow ITAM Architect, you will play a pivotal role in shaping and delivering enterprise-grade IT Asset Management solution for our UK-based clients click apply for full job details
Apr 20, 2026
Contractor
Job Details Job Title:ServiceNow ITAM (HAM and SAM) Architect Location:Leeds Duration of Assignment:5 months Special Working Conditions:(travel, weekend, overtime, on call etc.) Role Description As a ServiceNow ITAM Architect, you will play a pivotal role in shaping and delivering enterprise-grade IT Asset Management solution for our UK-based clients click apply for full job details
ServiceNow Architect Location: UK Wide (Hybrid 2-3 days onsite) Salary: Up to £100,000 + Benefits About the Role We are looking for an experienced ServiceNow Architect to join a global IT Consultancy delivering high-impact ServiceNow solutions across enterprise environments. This is a senior, hands-on architecture role offering the opportunity to shape platform strategy, influence technical direction, and work on complex, large-scale implementations. You will play a key role in solution design, technical governance, and delivery leadership while working closely with stakeholders, delivery teams, and clients to ensure best-in-class outcomes. What You'll Be Doing Define and enforce ServiceNow architectural standards and best practices Lead solution design and act as technical authority across ServiceNow projects Design scalable, secure, and high-performing ServiceNow implementations Support bid activity and contribute to technical proposals and client presentations Provide technical leadership and thought leadership across delivery teams Produce and maintain high-level and low-level design documentation Drive continuous improvement and platform innovation What We're Looking For Strong experience in ServiceNow architecture and development Proven track record delivering complex ServiceNow solutions across multiple modules Experience designing custom applications, integrations, and enterprise workflows Strong understanding of ServiceNow SaaS environments and platform administration Excellent communication and stakeholder engagement skills Ability to operate as a design authority and technical leader Desirable Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Implementation Certifications ITIL Foundation Security Clearance Requirement This role requires SC Clearance eligibility . Applicants must have resided in the UK continuously for the past 5 years and meet standard UK security vetting criteria.
Apr 16, 2026
Full time
ServiceNow Architect Location: UK Wide (Hybrid 2-3 days onsite) Salary: Up to £100,000 + Benefits About the Role We are looking for an experienced ServiceNow Architect to join a global IT Consultancy delivering high-impact ServiceNow solutions across enterprise environments. This is a senior, hands-on architecture role offering the opportunity to shape platform strategy, influence technical direction, and work on complex, large-scale implementations. You will play a key role in solution design, technical governance, and delivery leadership while working closely with stakeholders, delivery teams, and clients to ensure best-in-class outcomes. What You'll Be Doing Define and enforce ServiceNow architectural standards and best practices Lead solution design and act as technical authority across ServiceNow projects Design scalable, secure, and high-performing ServiceNow implementations Support bid activity and contribute to technical proposals and client presentations Provide technical leadership and thought leadership across delivery teams Produce and maintain high-level and low-level design documentation Drive continuous improvement and platform innovation What We're Looking For Strong experience in ServiceNow architecture and development Proven track record delivering complex ServiceNow solutions across multiple modules Experience designing custom applications, integrations, and enterprise workflows Strong understanding of ServiceNow SaaS environments and platform administration Excellent communication and stakeholder engagement skills Ability to operate as a design authority and technical leader Desirable Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Implementation Certifications ITIL Foundation Security Clearance Requirement This role requires SC Clearance eligibility . Applicants must have resided in the UK continuously for the past 5 years and meet standard UK security vetting criteria.
Senior Consultant - ITSM Service Architecture Specialist - Permanent Remote - SC CLEARED Overview We are seeking a Senior Consultant - ITSM Service Architecture Specialist to deliver ITIL4-based service management solutions for UK government clients. This permanent role is home based (UK) with up to 25% travel for client workshops and meetings. You will work as part of a collaborative team to implement ITIL service value stream practices, document and optimise ITSM processes, and lead discovery workshops focusing on governance modelling, IT landscape analysis, and service roadmap development. The ideal candidate will combine deep ITIL4/ITSM expertise with strong communication skills and an understanding of public sector environments. Key Responsibilities Serve as the Technical Lead working with the Engagement and Value Manager to build the Process Transformation Practice Service Architecture & ITIL Implementation: Design and implement IT service architectures and value stream based processes aligned with ITIL4 best practices. Ensure that service processes and operating models are optimised and aligned with ITIL guidelines to deliver business value. Process Documentation: Develop, document, and maintain ITSM processes and standard operating procedures. Baseline current processes and update documentation to reflect improvements, ensuring consistency with ITIL4 practices and governance standards. Service Value Streams: Embed ITIL4 service value stream practices across the service lifecycle, focusing on end to end value delivery and continual improvement. Champion the shift from isolated processes to integrated value streams that improve efficiency and user experience. Discovery Workshops & Analysis: Lead discovery workshops with client stakeholders to assess governance models, IT landscape components, and service delivery challenges. Elicit requirements and pain points, and translate findings into structured service roadmaps and actionable improvement plans. Governance Modelling: Develop and recommend service governance structures (roles, responsibilities, RACI models, cadence of review) tailored to the client's organisational needs. Ensure that governance frameworks meet public sector accountability and compliance requirements. Service Roadmap Development: Create strategic service improvement roadmaps that outline the transition from current state to target state service models. Define milestones for implementing new or enhanced ITSM capabilities (processes, tools, organisational changes) aligned with the client's business objectives. Stakeholder Engagement: Work closely with senior stakeholders in government settings to understand their service requirements, communicate solutions, and ensure buy in. Present findings, proposals, and status updates to both technical and non technical audiences in a clear, professional manner. Team Collaboration & Knowledge Sharing: Collaborate with fellow service architects, process owners, and subject matter experts to design holistic solutions. Take a leadership role in contribution to a team culture of knowledge sharing and continuous improvement - for example, by mentoring junior consultants and disseminating ITIL best practices. Quality Assurance: Review and assure service designs and process changes for effectiveness, scalability, and alignment with best practices. Identify gaps or risks in proposed service solutions and drive corrective actions or design adjustments as needed. Continuous Improvement: Monitor service performance and process KPIs post implementation. Identify opportunities for further improvement in processes, tools, or organisational capabilities. Drive a cycle of continual service improvement in line with ITIL's guiding principles. Essential Qualifications & Experience Extensive ITSM Experience: Significant experience (e.g. 5 years) in IT Service Management roles, including designing and improving ITIL aligned processes across the service lifecycle. Proven track record of implementing ITIL frameworks in a medium or large organisation or via consultancy engagements. ITIL Expertise: Strong knowledge of ITIL4 framework is required - including its Service Value System, practices, and value stream concepts. ITIL4 Foundation certification (or higher) is required, demonstrating formal understanding of ITIL principles. Service Architecture Skills: Hands on experience developing IT service architectures or operating models. Ability to define end to end service operating models, processes, and workflows that are practical and outcome focused. Familiarity with enterprise architecture or modelling techniques is an advantage for analysing complex IT landscapes. Process Documentation & Analysis: Excellent ability to document processes clearly and concisely - e.g. process maps, RACI charts, SOPs. Detail oriented approach to ensuring process documentation aligns with industry best practices and can be easily understood by stakeholders. Workshop Facilitation & Communication: Strong facilitation skills to lead discovery workshops and requirements sessions. Exceptional communication and interpersonal skills, with the ability to engage stakeholders at all levels (from technical teams to senior government officials) and translate technical concepts into business terms. Public Sector Awareness: Experience working with or for government or public sector clients is highly desirable. An understanding of public sector IT constraints (e.g. security, compliance, procurement processes) and familiarity with government service standards or governance expectations will be beneficial. Teamwork & Leadership: Proven ability to work effectively as part of a multidisciplinary team, contributing to shared goals and mentoring others as needed. Comfortable collaborating in a consulting/project team environment, as well as working independently when required to drive tasks to completion. Tools & Technology: Good understanding of common ITSM tools and technologies. Experience with ITSM software (such as ServiceNow, BMC Remedy, or similar) for process implementation and reporting is highly advantageous. Competence in standard office and collaboration tools is expected. Security Clearance: Must be eligible for UK Security Check (SC) clearance, and willing to undergo the clearance process. Existing SC clearance (or higher level clearance) is a strong plus, as many projects deal with sensitive government information. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Apr 15, 2026
Full time
Senior Consultant - ITSM Service Architecture Specialist - Permanent Remote - SC CLEARED Overview We are seeking a Senior Consultant - ITSM Service Architecture Specialist to deliver ITIL4-based service management solutions for UK government clients. This permanent role is home based (UK) with up to 25% travel for client workshops and meetings. You will work as part of a collaborative team to implement ITIL service value stream practices, document and optimise ITSM processes, and lead discovery workshops focusing on governance modelling, IT landscape analysis, and service roadmap development. The ideal candidate will combine deep ITIL4/ITSM expertise with strong communication skills and an understanding of public sector environments. Key Responsibilities Serve as the Technical Lead working with the Engagement and Value Manager to build the Process Transformation Practice Service Architecture & ITIL Implementation: Design and implement IT service architectures and value stream based processes aligned with ITIL4 best practices. Ensure that service processes and operating models are optimised and aligned with ITIL guidelines to deliver business value. Process Documentation: Develop, document, and maintain ITSM processes and standard operating procedures. Baseline current processes and update documentation to reflect improvements, ensuring consistency with ITIL4 practices and governance standards. Service Value Streams: Embed ITIL4 service value stream practices across the service lifecycle, focusing on end to end value delivery and continual improvement. Champion the shift from isolated processes to integrated value streams that improve efficiency and user experience. Discovery Workshops & Analysis: Lead discovery workshops with client stakeholders to assess governance models, IT landscape components, and service delivery challenges. Elicit requirements and pain points, and translate findings into structured service roadmaps and actionable improvement plans. Governance Modelling: Develop and recommend service governance structures (roles, responsibilities, RACI models, cadence of review) tailored to the client's organisational needs. Ensure that governance frameworks meet public sector accountability and compliance requirements. Service Roadmap Development: Create strategic service improvement roadmaps that outline the transition from current state to target state service models. Define milestones for implementing new or enhanced ITSM capabilities (processes, tools, organisational changes) aligned with the client's business objectives. Stakeholder Engagement: Work closely with senior stakeholders in government settings to understand their service requirements, communicate solutions, and ensure buy in. Present findings, proposals, and status updates to both technical and non technical audiences in a clear, professional manner. Team Collaboration & Knowledge Sharing: Collaborate with fellow service architects, process owners, and subject matter experts to design holistic solutions. Take a leadership role in contribution to a team culture of knowledge sharing and continuous improvement - for example, by mentoring junior consultants and disseminating ITIL best practices. Quality Assurance: Review and assure service designs and process changes for effectiveness, scalability, and alignment with best practices. Identify gaps or risks in proposed service solutions and drive corrective actions or design adjustments as needed. Continuous Improvement: Monitor service performance and process KPIs post implementation. Identify opportunities for further improvement in processes, tools, or organisational capabilities. Drive a cycle of continual service improvement in line with ITIL's guiding principles. Essential Qualifications & Experience Extensive ITSM Experience: Significant experience (e.g. 5 years) in IT Service Management roles, including designing and improving ITIL aligned processes across the service lifecycle. Proven track record of implementing ITIL frameworks in a medium or large organisation or via consultancy engagements. ITIL Expertise: Strong knowledge of ITIL4 framework is required - including its Service Value System, practices, and value stream concepts. ITIL4 Foundation certification (or higher) is required, demonstrating formal understanding of ITIL principles. Service Architecture Skills: Hands on experience developing IT service architectures or operating models. Ability to define end to end service operating models, processes, and workflows that are practical and outcome focused. Familiarity with enterprise architecture or modelling techniques is an advantage for analysing complex IT landscapes. Process Documentation & Analysis: Excellent ability to document processes clearly and concisely - e.g. process maps, RACI charts, SOPs. Detail oriented approach to ensuring process documentation aligns with industry best practices and can be easily understood by stakeholders. Workshop Facilitation & Communication: Strong facilitation skills to lead discovery workshops and requirements sessions. Exceptional communication and interpersonal skills, with the ability to engage stakeholders at all levels (from technical teams to senior government officials) and translate technical concepts into business terms. Public Sector Awareness: Experience working with or for government or public sector clients is highly desirable. An understanding of public sector IT constraints (e.g. security, compliance, procurement processes) and familiarity with government service standards or governance expectations will be beneficial. Teamwork & Leadership: Proven ability to work effectively as part of a multidisciplinary team, contributing to shared goals and mentoring others as needed. Comfortable collaborating in a consulting/project team environment, as well as working independently when required to drive tasks to completion. Tools & Technology: Good understanding of common ITSM tools and technologies. Experience with ITSM software (such as ServiceNow, BMC Remedy, or similar) for process implementation and reporting is highly advantageous. Competence in standard office and collaboration tools is expected. Security Clearance: Must be eligible for UK Security Check (SC) clearance, and willing to undergo the clearance process. Existing SC clearance (or higher level clearance) is a strong plus, as many projects deal with sensitive government information. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Overview Job Description: Telecommunications Network Inventory (TNI) Architect - ServiceNow Platform Role Overview: The TNI Architect is a senior architectural leader responsible for defining, designing, and governing large scale Telecommunications Network Inventory (TNI) solutions on the ServiceNow platform. With 15+ years of total IT experience and 10+ years of deep ServiceNow + TNI architecture expertise, this role drives digital transformation for telecom operators by unifying network inventory, workflows, and automation on ServiceNow's telecom ecosystem such as (topologies, equipment, and processes). This role partners with enterprise architects, network engineers, and business leaders to build scalable, AI enabled, future ready telecom operations. TNI & ServiceNow Architecture Architect end to end Telecommunications Network Inventory (TNI) solutions, including physical & logical network modelling, topology, capacity, and lifecycle automation (Supports inventory visualization, topology mapping & telecom workflows). Define scalable, secure, and high performance ServiceNow architectures across ITSM, ITOM, CSM, CMDB, FSM/FSL, Discovery, and telecom modules. Create architecture blueprints, reference models, data models, and integration patterns aligned with enterprise standards. Drive TNI platform modernization, including converged network operations, CMDB maturity, and configuration governance. Solution Design & Delivery Leadership Lead solution architecture for large implementations, upgrades, and multi module programs in the telecom domain. Conduct design reviews, code reviews, and configuration governance to ensure adherence to platform best practices. Define platform guardrails, data governance, naming conventions, security models, and upgrade readiness. Optimize workflows, inventory models, and network operations dashboards for performance and usability. Integration & Automation Architect integrations between TNI and OSS/BSS systems using REST/SOAP APIs, IntegrationHub, MID Server, event driven patterns, and network adapters. Build reusable frameworks, accelerators, network templates, and automation toolkits to improve delivery velocity. Stakeholder Engagement & Strategy Partner with business, network ops, engineering teams, and CXO level stakeholders to align TNI architecture with transformation strategy. Lead customer workshops, solution walkthroughs, RFP/RFI responses, and pre sales architecture sessions. Provide thought leadership on ServiceNow telecom roadmap, platform expansion, AI capabilities, and upgrade strategy. Innovation & Telecom Transformation Drive adoption of new ServiceNow telecom capabilities such as predictive intelligence, AIOps, topology visualization, automated network service creation, and process optimization. (ServiceNow supports automated service creation & network topology management) Identify opportunities to modernize legacy OSS systems using ServiceNow as the central orchestration and inventory platform. Leadership, Mentoring & Governance Guide developers, BAs, technical consultants, and junior architects on TNI design patterns and platform best practices. Establish architectural standards within the TNI/ServiceNow Center of Excellence (CoE). Mentor cross functional teams and support capability building through structured training and knowledge sessions. Required Experience & Qualifications 15+ years of overall IT experience, with strong background in enterprise system design and large scale architecture. 10+ years specialized in ServiceNow + TNI architecture, including hands on experience with telecom inventory models. (TNI includes inventory, rack design, capacity, equipment modeling, fiber/circuit mapping, etc.) Strong expertise across ServiceNow telecom ecosystem: TNI, CMDB, Discovery, Service Operations, ITOM, CSM, FSM/FSL. Proven experience designing integrations between ServiceNow and OSS/BSS systems. Experience defining data models for network equipment, logical circuits, racks, capacity, and telecom topology. Strong communication and stakeholder management skills, including experience presenting to senior executives. ServiceNow certifications preferred: Certified System Administrator CIS (any Telecom/CMDB/Discovery/CSM/ITSM modules) CAD CTA (preferred) Preferred Skills Experience in telecom network modeling, network topologies, fiber/circuit provisioning, and network operations. Familiarity with AI features in ServiceNow-Predictive Intelligence, Automation Engine, AIOps. Understanding of cloud (AWS/Azure/GCP), microservices, and enterprise integration patterns. Hands on experience with pre sales, estimation, and solution shaping for large telecom RFPs. Why This Role Matters This role is critical in helping telecom enterprises modernize network operations, unify inventory systems, reduce operational complexity, and accelerate digital transformation on the ServiceNow platform.
Apr 15, 2026
Full time
Overview Job Description: Telecommunications Network Inventory (TNI) Architect - ServiceNow Platform Role Overview: The TNI Architect is a senior architectural leader responsible for defining, designing, and governing large scale Telecommunications Network Inventory (TNI) solutions on the ServiceNow platform. With 15+ years of total IT experience and 10+ years of deep ServiceNow + TNI architecture expertise, this role drives digital transformation for telecom operators by unifying network inventory, workflows, and automation on ServiceNow's telecom ecosystem such as (topologies, equipment, and processes). This role partners with enterprise architects, network engineers, and business leaders to build scalable, AI enabled, future ready telecom operations. TNI & ServiceNow Architecture Architect end to end Telecommunications Network Inventory (TNI) solutions, including physical & logical network modelling, topology, capacity, and lifecycle automation (Supports inventory visualization, topology mapping & telecom workflows). Define scalable, secure, and high performance ServiceNow architectures across ITSM, ITOM, CSM, CMDB, FSM/FSL, Discovery, and telecom modules. Create architecture blueprints, reference models, data models, and integration patterns aligned with enterprise standards. Drive TNI platform modernization, including converged network operations, CMDB maturity, and configuration governance. Solution Design & Delivery Leadership Lead solution architecture for large implementations, upgrades, and multi module programs in the telecom domain. Conduct design reviews, code reviews, and configuration governance to ensure adherence to platform best practices. Define platform guardrails, data governance, naming conventions, security models, and upgrade readiness. Optimize workflows, inventory models, and network operations dashboards for performance and usability. Integration & Automation Architect integrations between TNI and OSS/BSS systems using REST/SOAP APIs, IntegrationHub, MID Server, event driven patterns, and network adapters. Build reusable frameworks, accelerators, network templates, and automation toolkits to improve delivery velocity. Stakeholder Engagement & Strategy Partner with business, network ops, engineering teams, and CXO level stakeholders to align TNI architecture with transformation strategy. Lead customer workshops, solution walkthroughs, RFP/RFI responses, and pre sales architecture sessions. Provide thought leadership on ServiceNow telecom roadmap, platform expansion, AI capabilities, and upgrade strategy. Innovation & Telecom Transformation Drive adoption of new ServiceNow telecom capabilities such as predictive intelligence, AIOps, topology visualization, automated network service creation, and process optimization. (ServiceNow supports automated service creation & network topology management) Identify opportunities to modernize legacy OSS systems using ServiceNow as the central orchestration and inventory platform. Leadership, Mentoring & Governance Guide developers, BAs, technical consultants, and junior architects on TNI design patterns and platform best practices. Establish architectural standards within the TNI/ServiceNow Center of Excellence (CoE). Mentor cross functional teams and support capability building through structured training and knowledge sessions. Required Experience & Qualifications 15+ years of overall IT experience, with strong background in enterprise system design and large scale architecture. 10+ years specialized in ServiceNow + TNI architecture, including hands on experience with telecom inventory models. (TNI includes inventory, rack design, capacity, equipment modeling, fiber/circuit mapping, etc.) Strong expertise across ServiceNow telecom ecosystem: TNI, CMDB, Discovery, Service Operations, ITOM, CSM, FSM/FSL. Proven experience designing integrations between ServiceNow and OSS/BSS systems. Experience defining data models for network equipment, logical circuits, racks, capacity, and telecom topology. Strong communication and stakeholder management skills, including experience presenting to senior executives. ServiceNow certifications preferred: Certified System Administrator CIS (any Telecom/CMDB/Discovery/CSM/ITSM modules) CAD CTA (preferred) Preferred Skills Experience in telecom network modeling, network topologies, fiber/circuit provisioning, and network operations. Familiarity with AI features in ServiceNow-Predictive Intelligence, Automation Engine, AIOps. Understanding of cloud (AWS/Azure/GCP), microservices, and enterprise integration patterns. Hands on experience with pre sales, estimation, and solution shaping for large telecom RFPs. Why This Role Matters This role is critical in helping telecom enterprises modernize network operations, unify inventory systems, reduce operational complexity, and accelerate digital transformation on the ServiceNow platform.
A leading IT solutions provider in the UK seeks a Telecommunications Network Inventory Architect to define and govern TNI solutions on the ServiceNow platform. With over 15 years of IT experience and 10 years specializing in ServiceNow and TNI architecture, you will drive telecom digital transformation, partner with enterprise architects and business leaders, and ensure high-performance architectures that modernize network operations. Strong integration and stakeholder management skills are essential for this role.
Apr 15, 2026
Full time
A leading IT solutions provider in the UK seeks a Telecommunications Network Inventory Architect to define and govern TNI solutions on the ServiceNow platform. With over 15 years of IT experience and 10 years specializing in ServiceNow and TNI architecture, you will drive telecom digital transformation, partner with enterprise architects and business leaders, and ensure high-performance architectures that modernize network operations. Strong integration and stakeholder management skills are essential for this role.
Company Overview Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code - testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this "outer loop," helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend - enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery - and we're looking for exceptional talent to help us move even faster. Position Summary In this role, you will be working with internal and external stakeholders to architect, design and implement DevSecOps, FinOps and Engineering Excellence solutions for enterprise customers. You will have an opportunity to work with Harness Engineering and various customer functions, such as DevOps, SRE, Cloud, Finance and Engineering Analytics teams. You will develop best practices and automations to streamline Harness platform deployments in the most efficient, scalable, repeatable and reliable manner possible. We're a high-growth company on a once-in-a-lifetime journey to revolutionize engineering deployment tools & continuous delivery. About The Role Engage with our customer's technical teams to analyze and understand current DevSecOps/CI/CD/Policy & Template Governance tools and processes Architect and implement an optimized Harness setup for integration, scale, and repeatability Interface with the Customer's Executive and Leadership teams to understand the technical goals and business objectives related to their CI/CD process, design their Harness implementation to best fit those requirements, and correlate the technical success criteria to the business requirements Provide positive anecdotes from each engagement, craft best practices around Customer implementations, convert them into automation and create reference patterns Document and implement processes and solutions that are employed for onboarding success for the purpose of internal enablement Contribute to the product design, assist in the Harness Community, and for building out of an advanced technical knowledge base Consult on DevSecOps/CI/CD best practices, processes, solutions, etc. Interact with customers on a professional, meaningful and technically deep level Work closely with Pre-sales and Post-sales teams to ensure that Harness customers are successful and experience a high level of customer satisfaction with the Harness solution. About You BA/BS degree in CS or Computer Engineering-related field with 3+ years of relevant experience 3+ Experience with DevOps and including some multiple of the following solutions preferred: Kubernetes, Jenkins, GitHub, Gitlab, Bamboo, TeamCity, TravisCI, Bitbucket, Jira, ServiceNow, Helm, Kustomize, PCF, OpenShift, AWS, GCP, Azure, Terraform, CloudFormation, Linux, Python, Bash, Powershell, AppDynamics, New Relic, Dynatrace, Instana, Prometheus, ELK, Splunk, Sumo Logic, etc. Experience delivering custom solutions to customers of all sizes, whether internal or external (external customer-facing experience a plus). You are a perpetual learner, thrive in a team setting, enjoy sharing your experience and solutions, consistently pursuing excellence and success in all your tasks, detail-oriented and analytical, with excellent written and verbal communication skills. Results-driven individual with a hunger for accomplishing in fast paced environments and a knack for optimizing processes Willingness to travel up to 25% Work Location Hybrid from our London office. Travel required up to 25%. Harness In The News Accelerating Our Mission to Bring AI to Everything After Code Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation How Harness runs 16 "startups within a startup" at scale Jyoti Bansal Harness Research Shows AI Visibility Crisis Fueling Security Nightmare Harness has been named to the Inc. Power Partner list for software delivery success All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at . You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (), or you can contact your local law enforcement agency.
Apr 14, 2026
Full time
Company Overview Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code - testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this "outer loop," helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend - enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery - and we're looking for exceptional talent to help us move even faster. Position Summary In this role, you will be working with internal and external stakeholders to architect, design and implement DevSecOps, FinOps and Engineering Excellence solutions for enterprise customers. You will have an opportunity to work with Harness Engineering and various customer functions, such as DevOps, SRE, Cloud, Finance and Engineering Analytics teams. You will develop best practices and automations to streamline Harness platform deployments in the most efficient, scalable, repeatable and reliable manner possible. We're a high-growth company on a once-in-a-lifetime journey to revolutionize engineering deployment tools & continuous delivery. About The Role Engage with our customer's technical teams to analyze and understand current DevSecOps/CI/CD/Policy & Template Governance tools and processes Architect and implement an optimized Harness setup for integration, scale, and repeatability Interface with the Customer's Executive and Leadership teams to understand the technical goals and business objectives related to their CI/CD process, design their Harness implementation to best fit those requirements, and correlate the technical success criteria to the business requirements Provide positive anecdotes from each engagement, craft best practices around Customer implementations, convert them into automation and create reference patterns Document and implement processes and solutions that are employed for onboarding success for the purpose of internal enablement Contribute to the product design, assist in the Harness Community, and for building out of an advanced technical knowledge base Consult on DevSecOps/CI/CD best practices, processes, solutions, etc. Interact with customers on a professional, meaningful and technically deep level Work closely with Pre-sales and Post-sales teams to ensure that Harness customers are successful and experience a high level of customer satisfaction with the Harness solution. About You BA/BS degree in CS or Computer Engineering-related field with 3+ years of relevant experience 3+ Experience with DevOps and including some multiple of the following solutions preferred: Kubernetes, Jenkins, GitHub, Gitlab, Bamboo, TeamCity, TravisCI, Bitbucket, Jira, ServiceNow, Helm, Kustomize, PCF, OpenShift, AWS, GCP, Azure, Terraform, CloudFormation, Linux, Python, Bash, Powershell, AppDynamics, New Relic, Dynatrace, Instana, Prometheus, ELK, Splunk, Sumo Logic, etc. Experience delivering custom solutions to customers of all sizes, whether internal or external (external customer-facing experience a plus). You are a perpetual learner, thrive in a team setting, enjoy sharing your experience and solutions, consistently pursuing excellence and success in all your tasks, detail-oriented and analytical, with excellent written and verbal communication skills. Results-driven individual with a hunger for accomplishing in fast paced environments and a knack for optimizing processes Willingness to travel up to 25% Work Location Hybrid from our London office. Travel required up to 25%. Harness In The News Accelerating Our Mission to Bring AI to Everything After Code Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation How Harness runs 16 "startups within a startup" at scale Jyoti Bansal Harness Research Shows AI Visibility Crisis Fueling Security Nightmare Harness has been named to the Inc. Power Partner list for software delivery success All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at . You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (), or you can contact your local law enforcement agency.
Job Description Role: Technology, Strategy & Advisory, Enterprise Architect Manager/Senior Manager - CMT Location: London, Manchester, Edinburgh Industry: Comms, Media & Telco Mobility: Up to 100% Career Level: Manager/Senior Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team Do you enjoy using innovation, and the latest technologies to solve challenges and realise business goals? Do you enjoy working at the intersection of business and technology, where you're engaging with senior clients, engineers and architects on a daily basis? Are you a critical thinker that is keen to continue exploring the untouched capabilities of technologies such as Cloud, Big Data, AI and Robotics, and how they can be architected into client's landscapes to help them achieve their strategic goals? Joining the team means becoming part of a community of Enterprise Architects that serve Accenture's clients with the best and brightest insights regarding business and technology architecture. Our mission is to drive industry and enterprise re invention, powered by Technology and Data. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. We collaborate closely with experts globally to bring the best to our clients every day and stay relevant to their changing needs. Our reinvention partners are changing businesses every day using deep industry insights, technology knowledge and innovative ideas. Positioned at the intersection of business, technology and industry, we devise creative new strategies and target architectures, based on trends, insights and data. With an eye for competitive advantage, digital disruption, operating models, and the future workforce, we take on the challenge of designing and implementing transformative business solutions, using the technology to drive business advantage and create 360 value for our clients. Our research based advice and situational analyses enable our clients to act with speed and confidence. Your responsibilities as an Enterprise Architect Manager or Senior Manager will include: Assess the impact of business strategy on enterprise architecture across organisation, applications, data, infrastructure, and operations Stay abreast of Comms & Media industry trends and translate them into enterprise architecture implications and transformation opportunities Lead large scale IT and digital transformation programs for Comms and media clients, advising on impacts across people, process, technology, data, and AI Drive BSS/OSS transformation initiatives, leveraging deep understanding of telecom ecosystems and aligning architecture with Accenture offerings Engage with C suite stakeholders, leading strategic conversations and influencing key architectural and investment decisions Co create client Enterprise Architecture vision, strategy, and roadmaps aligned to business objectives and market dynamics Lead the creation of end to end architecture blueprints, covering applications, integrations, data, and technology landscapes Conduct as is architecture assessments across business capabilities, applications, data, and technology, identifying gaps, maturity levels, and pain points Define target state architecture, including application rationalisation and modernisation strategies Bring strong awareness of COTS platforms (e.g., Salesforce, Amdocs, Oracle, ServiceNow, MS Dynamics) and define best fit enterprise architecture Apply industry standard frameworks such as TOGAF and TM Forum (eTOM, SID, ODA), leveraging 7R modernisation strategies to define and drive architecture transformation Work with business, technology & 3rd party stakeholders to effectively formulate, communicate and conclude key architectural decisions Drive enterprise architecture governance to ensure alignment with principles, standards, and target state architectures, maintaining architectural consistency and control Lead proposal development and deal shaping, translating client pain points into differentiated offerings and POVs Drive innovation through creation of reusable assets and PoCs, demonstrating business value and accelerating client decision making Define enterprise data platforms, integration, and automation strategies, including AI enabled architectures and agentic frameworks Identify opportunities to integrate AI and automation into BSS/OSS operations for improved efficiency and productivity Lead and mentor architecture teams, ensuring high quality delivery, capability development, and alignment with enterprise standards We are looking for individuals who: Have 15+ years of experience in the Communications, Media & Technology (CMT) industry, with strong global telecom exposure Possess deep knowledge of Telco BSS/OSS domains, including CRM, CPQ, Order Management, Product Management, Billing, and OSS Have experience delivering complex digital transformation programs across large scale telecom environments Bring a strong blend of consulting, enterprise architecture, and telecom domain expertise Have strong knowledge of cloud native architectures, digital decoupling, and platform based transformation strategies Demonstrate strong stakeholder management and executive communication skills, with the ability to influence senior leaders Have experience with AI, data platforms, and emerging technologies, including Agentic AI and intelligent automation Deep expertise in CPQ (B2B Telco), billing architectures (mobile/converged), and revenue management Experience across OSS domain, including service fulfilment, provisioning, and assurance (e.g. ServiceNow, Remedy, AIOps, NetOps, and CMDB) Strong understanding of telecom products and lifecycle management across Mobile, Fixed, IoT, Digital, and Cloud services TOGAF certified enterprise architecture practitioner Proven hands on experience leveraging enterprise architecture tools (e.g., LeanIX, Orbus) to support architecture governance and modelling Set yourself apart (we're very interested in hearing from you if you have some or all of the below) Demonstration of in depth technology insight in particular Telco functional domain e.g., Sales, CRM, Order Management, Product management, Billing and OSS Experience working as an enterprise architect Experience in business capability and process taxonomies, maturity assessments and alignment of gaps to enabling technology solutions Experience with Enterprise / platform / application / data architecture Knowledge of architecture tools such as LeanIX, Ardoq, iServer, etc. Previous experience in Comms and Media Experience in major enterprise architecture engagements e.g. application optimisation / rationalisation, re platforming, modernization of enterprise architecture Certified in AWS/Azure/GCP and other enterprise platforms Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centres. With over 700,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race . click apply for full job details
Apr 14, 2026
Full time
Job Description Role: Technology, Strategy & Advisory, Enterprise Architect Manager/Senior Manager - CMT Location: London, Manchester, Edinburgh Industry: Comms, Media & Telco Mobility: Up to 100% Career Level: Manager/Senior Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team Do you enjoy using innovation, and the latest technologies to solve challenges and realise business goals? Do you enjoy working at the intersection of business and technology, where you're engaging with senior clients, engineers and architects on a daily basis? Are you a critical thinker that is keen to continue exploring the untouched capabilities of technologies such as Cloud, Big Data, AI and Robotics, and how they can be architected into client's landscapes to help them achieve their strategic goals? Joining the team means becoming part of a community of Enterprise Architects that serve Accenture's clients with the best and brightest insights regarding business and technology architecture. Our mission is to drive industry and enterprise re invention, powered by Technology and Data. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. We collaborate closely with experts globally to bring the best to our clients every day and stay relevant to their changing needs. Our reinvention partners are changing businesses every day using deep industry insights, technology knowledge and innovative ideas. Positioned at the intersection of business, technology and industry, we devise creative new strategies and target architectures, based on trends, insights and data. With an eye for competitive advantage, digital disruption, operating models, and the future workforce, we take on the challenge of designing and implementing transformative business solutions, using the technology to drive business advantage and create 360 value for our clients. Our research based advice and situational analyses enable our clients to act with speed and confidence. Your responsibilities as an Enterprise Architect Manager or Senior Manager will include: Assess the impact of business strategy on enterprise architecture across organisation, applications, data, infrastructure, and operations Stay abreast of Comms & Media industry trends and translate them into enterprise architecture implications and transformation opportunities Lead large scale IT and digital transformation programs for Comms and media clients, advising on impacts across people, process, technology, data, and AI Drive BSS/OSS transformation initiatives, leveraging deep understanding of telecom ecosystems and aligning architecture with Accenture offerings Engage with C suite stakeholders, leading strategic conversations and influencing key architectural and investment decisions Co create client Enterprise Architecture vision, strategy, and roadmaps aligned to business objectives and market dynamics Lead the creation of end to end architecture blueprints, covering applications, integrations, data, and technology landscapes Conduct as is architecture assessments across business capabilities, applications, data, and technology, identifying gaps, maturity levels, and pain points Define target state architecture, including application rationalisation and modernisation strategies Bring strong awareness of COTS platforms (e.g., Salesforce, Amdocs, Oracle, ServiceNow, MS Dynamics) and define best fit enterprise architecture Apply industry standard frameworks such as TOGAF and TM Forum (eTOM, SID, ODA), leveraging 7R modernisation strategies to define and drive architecture transformation Work with business, technology & 3rd party stakeholders to effectively formulate, communicate and conclude key architectural decisions Drive enterprise architecture governance to ensure alignment with principles, standards, and target state architectures, maintaining architectural consistency and control Lead proposal development and deal shaping, translating client pain points into differentiated offerings and POVs Drive innovation through creation of reusable assets and PoCs, demonstrating business value and accelerating client decision making Define enterprise data platforms, integration, and automation strategies, including AI enabled architectures and agentic frameworks Identify opportunities to integrate AI and automation into BSS/OSS operations for improved efficiency and productivity Lead and mentor architecture teams, ensuring high quality delivery, capability development, and alignment with enterprise standards We are looking for individuals who: Have 15+ years of experience in the Communications, Media & Technology (CMT) industry, with strong global telecom exposure Possess deep knowledge of Telco BSS/OSS domains, including CRM, CPQ, Order Management, Product Management, Billing, and OSS Have experience delivering complex digital transformation programs across large scale telecom environments Bring a strong blend of consulting, enterprise architecture, and telecom domain expertise Have strong knowledge of cloud native architectures, digital decoupling, and platform based transformation strategies Demonstrate strong stakeholder management and executive communication skills, with the ability to influence senior leaders Have experience with AI, data platforms, and emerging technologies, including Agentic AI and intelligent automation Deep expertise in CPQ (B2B Telco), billing architectures (mobile/converged), and revenue management Experience across OSS domain, including service fulfilment, provisioning, and assurance (e.g. ServiceNow, Remedy, AIOps, NetOps, and CMDB) Strong understanding of telecom products and lifecycle management across Mobile, Fixed, IoT, Digital, and Cloud services TOGAF certified enterprise architecture practitioner Proven hands on experience leveraging enterprise architecture tools (e.g., LeanIX, Orbus) to support architecture governance and modelling Set yourself apart (we're very interested in hearing from you if you have some or all of the below) Demonstration of in depth technology insight in particular Telco functional domain e.g., Sales, CRM, Order Management, Product management, Billing and OSS Experience working as an enterprise architect Experience in business capability and process taxonomies, maturity assessments and alignment of gaps to enabling technology solutions Experience with Enterprise / platform / application / data architecture Knowledge of architecture tools such as LeanIX, Ardoq, iServer, etc. Previous experience in Comms and Media Experience in major enterprise architecture engagements e.g. application optimisation / rationalisation, re platforming, modernization of enterprise architecture Certified in AWS/Azure/GCP and other enterprise platforms Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centres. With over 700,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race . click apply for full job details
Position: Technical Architect (Data) Type: Contract 3 months initially w/ likely extensions IR35: Inside Scope Working Arrangements: 3 days p/week in London office, 2 days remote Technical Architect - Data Integration Programme We're working with a well-known organisation on a major data integration and migration programme, moving from ServiceNow to Oracle. As the Technical Architect, you'll shape the migration strategy, design data models and pipelines, and lead on the implementation of scalable, secure, and high-performing solutions. You'll work closely with engineers, analysts, and stakeholders, providing technical leadership throughout the project lifecycle. Essential experience: Proven background in technical architecture & large-scale data migration Hands on expertise with ServiceNow, Oracle, Elastic & Data Lake solutions Strong knowledge of data modelling, ETL, and integration best practices This is a chance to take ownership of a high impact programme at enterprise scale, within a collaborative and forward thinking environment.
Apr 12, 2026
Full time
Position: Technical Architect (Data) Type: Contract 3 months initially w/ likely extensions IR35: Inside Scope Working Arrangements: 3 days p/week in London office, 2 days remote Technical Architect - Data Integration Programme We're working with a well-known organisation on a major data integration and migration programme, moving from ServiceNow to Oracle. As the Technical Architect, you'll shape the migration strategy, design data models and pipelines, and lead on the implementation of scalable, secure, and high-performing solutions. You'll work closely with engineers, analysts, and stakeholders, providing technical leadership throughout the project lifecycle. Essential experience: Proven background in technical architecture & large-scale data migration Hands on expertise with ServiceNow, Oracle, Elastic & Data Lake solutions Strong knowledge of data modelling, ETL, and integration best practices This is a chance to take ownership of a high impact programme at enterprise scale, within a collaborative and forward thinking environment.
