Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Mar 26, 2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Mar 26, 2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you an innovative Endpoint Security Engineer looking for an exciting opportunity to enhance global security operations? Join our client's dynamic team, where your expertise will help shape the future of endpoint security! Role: Endpoint Security Engineer Duration: 12 Months (extension Options) Location: Chester (Hybrid 3 days in Office) Rate: £ 550 per day (umbrella) Why Join Us? At our organization, we believe in fostering a collaborative environment where creativity and security go hand in hand. You'll work alongside dedicated professionals who are passionate about protecting digital assets while supporting cloud migration initiatives. Key Responsibilities: Drive Cloud Migration: Contribute to a major cloud migration program, ensuring seamless transitions and robust security measures. Engineer Security Solutions: Design, implement, and support cutting-edge endpoint security solutions using Trellix, BeyondTrust, and CrowdStrike. Deploy Solutions: Utilize ITSM systems like Remedy and ServiceNow for effective enterprise security deployments. Documentation & Workflows: Produce high-quality technical documentation, workflows, and support materials to guide best practices. Collaborate & Optimize: Partner with security vendor consultants and Technical Account Managers to maximize product performance. Align Compliance Standards: Work closely with compliance, audit, and information security teams to maintain organizational standards. Research & Consultancy: Conduct thorough research and provide informed consultancy on the latest security solutions and trends. Manage Configurations: Define and maintain security baseline configurations, ensuring the highest standards are met. Rapid Response: Address operational issues promptly and efficiently, adapting to a fast-paced global environment. Required Technical Skills & Certifications: Proven experience in endpoint security, with a strong background in both engineering and support roles. Expertise in Application Control, particularly with BeyondTrust solutions. Proficient in scripting with PowerShell and Python-essential skills for this role! Familiarity with Trellix ePO, BeyondTrust EPM Cloud, and policy management in Azure and AWS. Advanced knowledge of Microsoft Windows operating systems. Strong analytical and problem-solving skills to tackle complex security challenges. Exposure to data analytics tools like Splunk and Power BI. Essential Skills: Excellent workflow management, communication, and interpersonal abilities. Experience with EPM Cloud Migration (this role focuses on EPM, not IAM ). Ability to create clear and effective documentation, including diagrams and technical architecture. Knowledge of governance, risk management, and administrative oversight of workstreams. Quick learner with a knack for sharing knowledge and applying research-driven solutions. Proven ability to thrive under pressure and respond swiftly to emerging challenges. Experience collaborating with architecture and engineering teams on Windows platform design. Desired Skills: Understanding of cloud technologies, especially Azure and AWS. Security certifications, preferably CISSP. Experience supporting macOS/iOS environments would be a plus! What's Next? If you're ready to take your career to the next level and make a significant impact in the world of endpoint security, we want to hear from you! Apply today to join our dedicated team and help shape the future of security! Apply Now! Let's secure the digital future together! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Mar 26, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you an innovative Endpoint Security Engineer looking for an exciting opportunity to enhance global security operations? Join our client's dynamic team, where your expertise will help shape the future of endpoint security! Role: Endpoint Security Engineer Duration: 12 Months (extension Options) Location: Chester (Hybrid 3 days in Office) Rate: £ 550 per day (umbrella) Why Join Us? At our organization, we believe in fostering a collaborative environment where creativity and security go hand in hand. You'll work alongside dedicated professionals who are passionate about protecting digital assets while supporting cloud migration initiatives. Key Responsibilities: Drive Cloud Migration: Contribute to a major cloud migration program, ensuring seamless transitions and robust security measures. Engineer Security Solutions: Design, implement, and support cutting-edge endpoint security solutions using Trellix, BeyondTrust, and CrowdStrike. Deploy Solutions: Utilize ITSM systems like Remedy and ServiceNow for effective enterprise security deployments. Documentation & Workflows: Produce high-quality technical documentation, workflows, and support materials to guide best practices. Collaborate & Optimize: Partner with security vendor consultants and Technical Account Managers to maximize product performance. Align Compliance Standards: Work closely with compliance, audit, and information security teams to maintain organizational standards. Research & Consultancy: Conduct thorough research and provide informed consultancy on the latest security solutions and trends. Manage Configurations: Define and maintain security baseline configurations, ensuring the highest standards are met. Rapid Response: Address operational issues promptly and efficiently, adapting to a fast-paced global environment. Required Technical Skills & Certifications: Proven experience in endpoint security, with a strong background in both engineering and support roles. Expertise in Application Control, particularly with BeyondTrust solutions. Proficient in scripting with PowerShell and Python-essential skills for this role! Familiarity with Trellix ePO, BeyondTrust EPM Cloud, and policy management in Azure and AWS. Advanced knowledge of Microsoft Windows operating systems. Strong analytical and problem-solving skills to tackle complex security challenges. Exposure to data analytics tools like Splunk and Power BI. Essential Skills: Excellent workflow management, communication, and interpersonal abilities. Experience with EPM Cloud Migration (this role focuses on EPM, not IAM ). Ability to create clear and effective documentation, including diagrams and technical architecture. Knowledge of governance, risk management, and administrative oversight of workstreams. Quick learner with a knack for sharing knowledge and applying research-driven solutions. Proven ability to thrive under pressure and respond swiftly to emerging challenges. Experience collaborating with architecture and engineering teams on Windows platform design. Desired Skills: Understanding of cloud technologies, especially Azure and AWS. Security certifications, preferably CISSP. Experience supporting macOS/iOS environments would be a plus! What's Next? If you're ready to take your career to the next level and make a significant impact in the world of endpoint security, we want to hear from you! Apply today to join our dedicated team and help shape the future of security! Apply Now! Let's secure the digital future together! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
UK - ServiceNow Consultants to Architects (Confidential Consultancy) I'm supporting a leading consultancy that is expanding its ServiceNow capability in the UK. We're seeking ServiceNow specialists across multiple levels , from experienced consultants through to senior architects, to join a high-performing and growing practice. Role Overview Contribute to or lead full lifecycle ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM Work directly with business and technical stakeholders to shape high-quality solutions Support the development of best-practice frameworks and platform standards Mentor junior colleagues (for senior-level applicants) Occasional travel to client sites across the UK, with full flexibility Requirements Hands-on experience with the ServiceNow platform in consulting or delivery roles Strong understanding of platform configuration, integrations, and delivery methodologies Excellent communication and stakeholder engagement skills Relevant ServiceNow certifications (CSA, CIS, CTA, etc.) are a strong plus What's Offered Highly competitive remuneration , dependent on experience and level Clear career progression pathways within a growing ServiceNow practice Flexible working arrangements Opportunity to deliver impactful, enterprise-scale digital transformation projects If you're exploring your next move within the UK's ServiceNow market, I'd be happy to arrange a confidential discussion.
Mar 25, 2026
Full time
UK - ServiceNow Consultants to Architects (Confidential Consultancy) I'm supporting a leading consultancy that is expanding its ServiceNow capability in the UK. We're seeking ServiceNow specialists across multiple levels , from experienced consultants through to senior architects, to join a high-performing and growing practice. Role Overview Contribute to or lead full lifecycle ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM Work directly with business and technical stakeholders to shape high-quality solutions Support the development of best-practice frameworks and platform standards Mentor junior colleagues (for senior-level applicants) Occasional travel to client sites across the UK, with full flexibility Requirements Hands-on experience with the ServiceNow platform in consulting or delivery roles Strong understanding of platform configuration, integrations, and delivery methodologies Excellent communication and stakeholder engagement skills Relevant ServiceNow certifications (CSA, CIS, CTA, etc.) are a strong plus What's Offered Highly competitive remuneration , dependent on experience and level Clear career progression pathways within a growing ServiceNow practice Flexible working arrangements Opportunity to deliver impactful, enterprise-scale digital transformation projects If you're exploring your next move within the UK's ServiceNow market, I'd be happy to arrange a confidential discussion.
Join a leading independent technology and services provider as a ServiceNow Technical Consultant. Below are the job details: Role: ServiceNow Technical Consultant Location: Milton Keynes Contract: until 31-Aug-26 Mandatory check: SC Clearance Pay Rates: Umbrella Rate between £400 and £600 umbrella / PAYE equivalent. Hours: 37.5 hours a week. Monday - Friday. Time: 9:00 AM - 5:30 PM Key Responsibilities: About the team : Join a collaborative and supportive consulting team, working alongside experienced ServiceNow professionals to deliver high-quality solutions for our customers. You'll contribute directly to solving complex technical challenges, building robust, well-designed ServiceNow implementations that deliver real value.We are one of the earliest ServiceNow partners established in the UK and were awarded 2022 EMEA Elite Segment Partner of the Year. We hold confirmed Product Line Achievements across ITSM Standard, Integrated Risk Management (IRM), Hybrid Project Management, Customer Service Management (CSM), and HRSD. Our projects span the full breadth of the Now Platform, and you'll be working with teams that bring deep, hands-on expertise across these areas.Our customers rely on us for trusted advice, best practice, and expertly delivered implementations. As a contractor, you'll play a key role in addressing enterprise-wide process challenges, enhancing user experience, driving automation, and integrating ServiceNow with a wide range of enterprise toolsets.You'll join an established delivery community of Technical Consultants, Senior Technical Consultants and Technical Architects, engaging in clearly defined client engagements where your expertise can make an immediate impact. This role is well suited to experienced ServiceNow professionals who enjoy varied client work, collaborating with high-performing teams, and contributing their skills where they add the most value.If you're looking to work on challenging, high-profile engagements within a mature and well-regarded ServiceNow Centre of Excellence, Computacenter offers an environment where your contribution is valued from day one. About You You will hold Government SC clearance and be prepared to work onsite in Milton Keynes. You will have proven implementation experience in ITSM, ITOM, SPM, IRM, GRC. Delivering high quality ServiceNow implementations based on business process requirements Robust Now Platform Implementation understanding, with in-depth knowledge of additional ServiceNow applications Able to communicate on complex issues, to meet business and customer requirements and to avoid escalations. Keep up to date with current and future market developments, technologies, products and strategies Ensuring adherence to our coding and design standards, and providing technical hand-over documentation Increasing application operating efficiency and adapting to new requirements, as necessary. Assisting with system testing and UAT Escalate issues in line with company processes, to ensure customer demands are met Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements Key Requirements: Candidates must be active SC cleared. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 24, 2026
Contractor
Join a leading independent technology and services provider as a ServiceNow Technical Consultant. Below are the job details: Role: ServiceNow Technical Consultant Location: Milton Keynes Contract: until 31-Aug-26 Mandatory check: SC Clearance Pay Rates: Umbrella Rate between £400 and £600 umbrella / PAYE equivalent. Hours: 37.5 hours a week. Monday - Friday. Time: 9:00 AM - 5:30 PM Key Responsibilities: About the team : Join a collaborative and supportive consulting team, working alongside experienced ServiceNow professionals to deliver high-quality solutions for our customers. You'll contribute directly to solving complex technical challenges, building robust, well-designed ServiceNow implementations that deliver real value.We are one of the earliest ServiceNow partners established in the UK and were awarded 2022 EMEA Elite Segment Partner of the Year. We hold confirmed Product Line Achievements across ITSM Standard, Integrated Risk Management (IRM), Hybrid Project Management, Customer Service Management (CSM), and HRSD. Our projects span the full breadth of the Now Platform, and you'll be working with teams that bring deep, hands-on expertise across these areas.Our customers rely on us for trusted advice, best practice, and expertly delivered implementations. As a contractor, you'll play a key role in addressing enterprise-wide process challenges, enhancing user experience, driving automation, and integrating ServiceNow with a wide range of enterprise toolsets.You'll join an established delivery community of Technical Consultants, Senior Technical Consultants and Technical Architects, engaging in clearly defined client engagements where your expertise can make an immediate impact. This role is well suited to experienced ServiceNow professionals who enjoy varied client work, collaborating with high-performing teams, and contributing their skills where they add the most value.If you're looking to work on challenging, high-profile engagements within a mature and well-regarded ServiceNow Centre of Excellence, Computacenter offers an environment where your contribution is valued from day one. About You You will hold Government SC clearance and be prepared to work onsite in Milton Keynes. You will have proven implementation experience in ITSM, ITOM, SPM, IRM, GRC. Delivering high quality ServiceNow implementations based on business process requirements Robust Now Platform Implementation understanding, with in-depth knowledge of additional ServiceNow applications Able to communicate on complex issues, to meet business and customer requirements and to avoid escalations. Keep up to date with current and future market developments, technologies, products and strategies Ensuring adherence to our coding and design standards, and providing technical hand-over documentation Increasing application operating efficiency and adapting to new requirements, as necessary. Assisting with system testing and UAT Escalate issues in line with company processes, to ensure customer demands are met Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements Key Requirements: Candidates must be active SC cleared. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Senior ITSM Architect Must have an Active DV Clearance 4 Day Weeks available An opportunity has arisen for a Senior ITSM Architect to support major digital transformation programmes within secure and regulated environments. This role focuses on designing robust ITSM tooling solutions that enable reliable service delivery across complex estates. You will work within an Agile team, reporting to a Solution Owner, and take ownership of architecture design across a range of ITSM platforms. About the Role - Senior ITSM Architect As a Senior ITSM Architect , you will design, configure, and customise ITSM tooling solutions across cloud, on premises, and hybrid environments. You will produce clear design documentation and ensure solutions align with service management processes and security requirements. You will collaborate with delivery teams to improve service efficiency, resilience, and automation. The role involves shaping scalable tooling architectures that support long term operational needs. Key Skills - Senior ITSM Architect Extensive experience with ITSM tools such as ServiceNow, BMC Remedy, BMC Helix, CA Service Desk, Cherwell, Freshworks, or ManageEngine . Strong working knowledge of ITSM, ITIL, ITOM, and eTOM processes. Experience designing secure, large scale ITSM solutions across complex estates. Solid understanding of Windows Server, Active Directory, SQL Server, PKI , and certificate management. Scripting and development knowledge including SQL, PowerShell, JavaScript, REST APIs, C#, Power BI , and reporting tools. Use your expertise to shape enterprise service management capability as a Senior ITSM Architect . To apply, please send your CV by pressing the apply button.
Mar 23, 2026
Contractor
Senior ITSM Architect Must have an Active DV Clearance 4 Day Weeks available An opportunity has arisen for a Senior ITSM Architect to support major digital transformation programmes within secure and regulated environments. This role focuses on designing robust ITSM tooling solutions that enable reliable service delivery across complex estates. You will work within an Agile team, reporting to a Solution Owner, and take ownership of architecture design across a range of ITSM platforms. About the Role - Senior ITSM Architect As a Senior ITSM Architect , you will design, configure, and customise ITSM tooling solutions across cloud, on premises, and hybrid environments. You will produce clear design documentation and ensure solutions align with service management processes and security requirements. You will collaborate with delivery teams to improve service efficiency, resilience, and automation. The role involves shaping scalable tooling architectures that support long term operational needs. Key Skills - Senior ITSM Architect Extensive experience with ITSM tools such as ServiceNow, BMC Remedy, BMC Helix, CA Service Desk, Cherwell, Freshworks, or ManageEngine . Strong working knowledge of ITSM, ITIL, ITOM, and eTOM processes. Experience designing secure, large scale ITSM solutions across complex estates. Solid understanding of Windows Server, Active Directory, SQL Server, PKI , and certificate management. Scripting and development knowledge including SQL, PowerShell, JavaScript, REST APIs, C#, Power BI , and reporting tools. Use your expertise to shape enterprise service management capability as a Senior ITSM Architect . To apply, please send your CV by pressing the apply button.
Manpower are currently seeking an interim IT Procurement Portfolio Lead, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 6 months, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 100,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Key Accountabilities: Partner with Tech foundation Leadership team to understand the business needs, bring deep expertise and insights and develop procurement sourcing strategy and supplier relationship management strategy. Connect strategy & execution aligned to Unilever Compass, Global Divisions, Functions & Markets goals and priorities, aligned with Procurement Lighthouse Strategy and GDT Strategy. Deliver against financial targets and other KPIs (including value delivery) as per business plan objectives, accountable for delivery of results from all markets across the globe, PMUs, Divisions and functions globally. Develop and drive vendor rationalization in the set Portfolio at global level and market level by closely working with regional procurement leads, Enterprise Architect team, Product domain owners and Mirai Program Team. Lead a geographically dispersed team to inspire, develop, and support our people, deliver results, and create and promote a healthy business culture. As a member of Global IT procurement leadership team, he/she will be accountable to support to build the talent pipeline, nurture the TWGH culture towards Team Vision and Mission. Lead rigorous execution of the priorities and transformation initiatives across the globe. Ensure Portfolio fundamentals (i.e. data consistency, data insights, recurring stakeholder communications, contracts, etc.) are all put in place Experience Required: 12+ years of IT procurement experience, including proven and deep experience in software strategic sourcing Strategic sourcing, portfolio strategy expertise, with experience in managing complex portfolio/category, at global or multi-regional level Expert in negotiation and contracting Understanding of supply market, value chain, and FMCG knowledge. Knowledge of Cloud Computing, Network, Infrastructure, portfolios and supply markets would be a strong plus. Experience in strategic supplier relationship management. Experience with Microsoft, Google, ServiceNow and Oracle is a plus Experience on large-scale project management Demonstrated and proven leadership capabilities to lead a virtual global team Experience in shaping and leading transformational business process reengineering, with experience driving Change Management initiatives. Knowledge of and passion for sustainability, including social sustainability General Skills & Competencies A thought leader A collaborative team player Being able to work with strategic suppliers in an open and truly partnership approach, while still strongly representing Unilever's interests Ability to work under pressure and in a complex global environment balancing a broad spectrum of stakeholder requirements Comfortable working in conditions of ambiguity, and leading through constant change Able to create and drive adoption and execution of a shared vision and strategy for change. Ability to interact with senior stakeholders effectively and efficiently to understand their needs and deliver effective balanced solutions Delivers change whilst managing the interface between "day to day" and improvement projects. Passion for continuous improvement Fluent in English, strong verbal and written communication skills, including creation and delivery of effective presentations High financial and business acumen Strong in selling ideas and concepts Inspiring, motivational, and accountable people leader, able to lead remote and cross-cultural teams and connect people and ideas Strong in project and time management for complex global projects Stakeholder management and people skills Passion and practical creativity Tenacious and resilient in the pursuit of challenging goals Additional Information Kingston working environment: Contractors who are based at Kingston will be eligible to get free parking at a local carpark There is a Unilever Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products. A canteen A Gym is available for use on the Ground Floor (with subscription). Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.
Mar 09, 2026
Seasonal
Manpower are currently seeking an interim IT Procurement Portfolio Lead, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 6 months, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 100,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Key Accountabilities: Partner with Tech foundation Leadership team to understand the business needs, bring deep expertise and insights and develop procurement sourcing strategy and supplier relationship management strategy. Connect strategy & execution aligned to Unilever Compass, Global Divisions, Functions & Markets goals and priorities, aligned with Procurement Lighthouse Strategy and GDT Strategy. Deliver against financial targets and other KPIs (including value delivery) as per business plan objectives, accountable for delivery of results from all markets across the globe, PMUs, Divisions and functions globally. Develop and drive vendor rationalization in the set Portfolio at global level and market level by closely working with regional procurement leads, Enterprise Architect team, Product domain owners and Mirai Program Team. Lead a geographically dispersed team to inspire, develop, and support our people, deliver results, and create and promote a healthy business culture. As a member of Global IT procurement leadership team, he/she will be accountable to support to build the talent pipeline, nurture the TWGH culture towards Team Vision and Mission. Lead rigorous execution of the priorities and transformation initiatives across the globe. Ensure Portfolio fundamentals (i.e. data consistency, data insights, recurring stakeholder communications, contracts, etc.) are all put in place Experience Required: 12+ years of IT procurement experience, including proven and deep experience in software strategic sourcing Strategic sourcing, portfolio strategy expertise, with experience in managing complex portfolio/category, at global or multi-regional level Expert in negotiation and contracting Understanding of supply market, value chain, and FMCG knowledge. Knowledge of Cloud Computing, Network, Infrastructure, portfolios and supply markets would be a strong plus. Experience in strategic supplier relationship management. Experience with Microsoft, Google, ServiceNow and Oracle is a plus Experience on large-scale project management Demonstrated and proven leadership capabilities to lead a virtual global team Experience in shaping and leading transformational business process reengineering, with experience driving Change Management initiatives. Knowledge of and passion for sustainability, including social sustainability General Skills & Competencies A thought leader A collaborative team player Being able to work with strategic suppliers in an open and truly partnership approach, while still strongly representing Unilever's interests Ability to work under pressure and in a complex global environment balancing a broad spectrum of stakeholder requirements Comfortable working in conditions of ambiguity, and leading through constant change Able to create and drive adoption and execution of a shared vision and strategy for change. Ability to interact with senior stakeholders effectively and efficiently to understand their needs and deliver effective balanced solutions Delivers change whilst managing the interface between "day to day" and improvement projects. Passion for continuous improvement Fluent in English, strong verbal and written communication skills, including creation and delivery of effective presentations High financial and business acumen Strong in selling ideas and concepts Inspiring, motivational, and accountable people leader, able to lead remote and cross-cultural teams and connect people and ideas Strong in project and time management for complex global projects Stakeholder management and people skills Passion and practical creativity Tenacious and resilient in the pursuit of challenging goals Additional Information Kingston working environment: Contractors who are based at Kingston will be eligible to get free parking at a local carpark There is a Unilever Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products. A canteen A Gym is available for use on the Ground Floor (with subscription). Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.
The Role We are transforming our Information Security program from a compliance-based checklist to a dynamic, risk-based operation. We are looking for a Senior Policy Administrator to lead the modernization of our governance framework.This is not a clerical role. You will not just be formatting Word documents. You will be a strategic partner to our Security Architecture and Engineering teams, translating complex technical controls (Cloud Security, Identity, Zero Trust) into clear, enforceable standards. You will serve as the bridge between "What the Framework says" (NIST/TPN) and "What the Architecture does." Key Responsibilities 1. Governance Framework Architecture Build the Engine: Design and maintain the comprehensive hierarchy of Information Security documents ( Policy o Standard o Procedure o Guideline ). Ensure the framework is scalable, searchable, and mapped to the NIST CSF 2.0 and ISO 27001 controls. Lifecycle Management: Move beyond "annual reviews." Implement a continuous review cycle triggered by architectural changes or emerging threats, ensuring our standards never drift from reality. 2. Security Architecture Collaboration (Critical) Technical Translation: Work side-by-side with Principal Security Architects to extract technical specifications (e.g., encryption algorithms, IAM protocols, cloud hardening baselines) and codify them into formal Security Standards . Reality Checks: Challenge the status quo. If a proposed policy cannot be technically enforced by the Architecture team, you are responsible for flagging the gap and negotiating a realistic control or a formal risk exception. Baseline Management: Assist Engineering in defining and documenting "Golden Image" and secure configuration baselines (CIS Benchmarks) that underpin the broader policy statements. 3. LogicGate & Tooling Administration Platform Architect: Serve as the primary architect for our LogicGate Risk Cloud Policy Module. You will design the metadata schema, automated workflows, and approval routing logic. Automated Assurance: Configure the tool to link Policies directly to Risks and Controls . When a Standard is updated, the tool should automatically flag related Risks for re-evaluation. 4. Compliance & TPN Alignment TPN "Gold Shield": Ensure all policies meet the strict physical and digital security requirements of the Trusted Partner Network (TPN) . You will be the authority on whether a policy change jeopardizes our "Gold Shield" status. Audit Defense: Maintain a "state of readiness" where policies are tagged with evidence requirements, allowing for rapid export during client or regulatory audits. Qualifications Required Experience: Experience: 5-8+ years in Information Security, GRC, or Technical Writing in a highly regulated technical environment. Frameworks: Expert-level knowledge of NIST CSF 2.0 , ISO 27001 , and NIST 800-53 . Familiarity with TPN (MPA) or SOC 2 is highly preferred. Technical Fluency: You do not need to be a coder, but you must understand core security concepts (e.g., SAML Container Security , Network Segmentation ) well enough to debate standards with Engineers. Skills & Competencies: LogicGate / GRC Tools: Proven experience configuring and managing enterprise GRC platforms (LogicGate, ServiceNow, Archer, OneTrust). Strategic Autonomy: Ability to manage the entire document lifecycle without micromanagement. You can sit in an Architecture Review Board meeting and identify policy impacts in real-time. Communication: Exceptional written communication skills with the ability to strip away "legalese" and write policies that developers can actually read and follow. Nice-to-Have: Certifications: CISA , CRISC , CISM , or CISSP . Experience in the Video Game, Media, or Software Development industries. Why This Role? You will be the "Legislator" of our security state. Instead of chasing signatures, you will be defining the rules of the road for a global creative organization. If you are tired of "paper compliance" and want to build a governance framework that actually improves security posture, this is the role for you.
Mar 05, 2026
Full time
The Role We are transforming our Information Security program from a compliance-based checklist to a dynamic, risk-based operation. We are looking for a Senior Policy Administrator to lead the modernization of our governance framework.This is not a clerical role. You will not just be formatting Word documents. You will be a strategic partner to our Security Architecture and Engineering teams, translating complex technical controls (Cloud Security, Identity, Zero Trust) into clear, enforceable standards. You will serve as the bridge between "What the Framework says" (NIST/TPN) and "What the Architecture does." Key Responsibilities 1. Governance Framework Architecture Build the Engine: Design and maintain the comprehensive hierarchy of Information Security documents ( Policy o Standard o Procedure o Guideline ). Ensure the framework is scalable, searchable, and mapped to the NIST CSF 2.0 and ISO 27001 controls. Lifecycle Management: Move beyond "annual reviews." Implement a continuous review cycle triggered by architectural changes or emerging threats, ensuring our standards never drift from reality. 2. Security Architecture Collaboration (Critical) Technical Translation: Work side-by-side with Principal Security Architects to extract technical specifications (e.g., encryption algorithms, IAM protocols, cloud hardening baselines) and codify them into formal Security Standards . Reality Checks: Challenge the status quo. If a proposed policy cannot be technically enforced by the Architecture team, you are responsible for flagging the gap and negotiating a realistic control or a formal risk exception. Baseline Management: Assist Engineering in defining and documenting "Golden Image" and secure configuration baselines (CIS Benchmarks) that underpin the broader policy statements. 3. LogicGate & Tooling Administration Platform Architect: Serve as the primary architect for our LogicGate Risk Cloud Policy Module. You will design the metadata schema, automated workflows, and approval routing logic. Automated Assurance: Configure the tool to link Policies directly to Risks and Controls . When a Standard is updated, the tool should automatically flag related Risks for re-evaluation. 4. Compliance & TPN Alignment TPN "Gold Shield": Ensure all policies meet the strict physical and digital security requirements of the Trusted Partner Network (TPN) . You will be the authority on whether a policy change jeopardizes our "Gold Shield" status. Audit Defense: Maintain a "state of readiness" where policies are tagged with evidence requirements, allowing for rapid export during client or regulatory audits. Qualifications Required Experience: Experience: 5-8+ years in Information Security, GRC, or Technical Writing in a highly regulated technical environment. Frameworks: Expert-level knowledge of NIST CSF 2.0 , ISO 27001 , and NIST 800-53 . Familiarity with TPN (MPA) or SOC 2 is highly preferred. Technical Fluency: You do not need to be a coder, but you must understand core security concepts (e.g., SAML Container Security , Network Segmentation ) well enough to debate standards with Engineers. Skills & Competencies: LogicGate / GRC Tools: Proven experience configuring and managing enterprise GRC platforms (LogicGate, ServiceNow, Archer, OneTrust). Strategic Autonomy: Ability to manage the entire document lifecycle without micromanagement. You can sit in an Architecture Review Board meeting and identify policy impacts in real-time. Communication: Exceptional written communication skills with the ability to strip away "legalese" and write policies that developers can actually read and follow. Nice-to-Have: Certifications: CISA , CRISC , CISM , or CISSP . Experience in the Video Game, Media, or Software Development industries. Why This Role? You will be the "Legislator" of our security state. Instead of chasing signatures, you will be defining the rules of the road for a global creative organization. If you are tired of "paper compliance" and want to build a governance framework that actually improves security posture, this is the role for you.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will serve as the senior technical authority for the HR Service Delivery (HRSD) module within the ServiceNow platform. You will be accountable for the architectural integrity, technical roadmap, engineering standards, and operational resilience of HRSD in a security sensitive environment. You will operate with a high degree of autonomy, partnering closely with the HR Product Owner and senior functional stakeholders to shape and influence the roadmap. You will ensure long term platform sustainability, scalability, and compliance by proactively surfacing technical risks, trade offs, and modernization needs. You will lead a blended technical team, line managing internal technical FTE(s) and providing functional leadership to contingent engineers. You will establish and uphold strong engineering standards, drive accountability, and ensure high quality delivery across HRSD initiatives. You will serve as the primary technical escalation point for HRSD, addressing complex technical issues and partnering with Security, Risk, and Compliance stakeholders as needed. You will provide clear recommendations, exercise sound technical judgment, and confidently navigate demanding stakeholder environments. YOU'RE GOOD AT Deep expertise in ServiceNow, with significant experience architecting and delivering solutions within HR Service Delivery Demonstrated experience operating as a senior technical leader in complex or security sensitive environments Proven ability to influence product roadmap decisions in partnership with Product Owners, representing technical trade offs and long term platform considerations Experience leading blended teams of internal and contingent engineers, setting standards and driving accountability Strong understanding of secure development practices, platform governance, and integration patterns within ServiceNow Experience serving as an escalation point and managing technical risk proactively WHAT YOU'LL DO Operating independently with minimal oversight while maintaining strong alignment with enterprise standards Exercising sound technical judgment and making clear, defensible architectural decisions Proactively identifying risks, surfacing constraints early, and recommending practical solutions Navigating high visibility stakeholder environments with composure and confidence Influencing senior functional stakeholders and holding firm in technical trade off discussions Establishing engineering rigor, accountability, and quality across a blended technical team Balancing delivery velocity with platform integrity, security, and long term sustainability What You'll Bring Bachelor's degree 10+ years' experience working as a ServiceNow engineer or architect, with specialized expertise in the HR Service Delivery capability Strong understanding of ServiceNow's broader ecosystem (e.g., ITSM, ITAM, CSM) Proficiency in managing integrations and workflow automation (e.g., WorkDay) Who You'll Work With You'll report directly to the Tech Team Lead within BCG's IT & Business Platforms Portfolio, working very closely with the entire squad including Scrum Lead, Product Owner, and Developers. Additionally, you will work with the squad's customers to ensure solution architecture and design enable BCG to achieve its target outcomes. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E-Verify Employer. Click here for more information on E-Verify.
Mar 02, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will serve as the senior technical authority for the HR Service Delivery (HRSD) module within the ServiceNow platform. You will be accountable for the architectural integrity, technical roadmap, engineering standards, and operational resilience of HRSD in a security sensitive environment. You will operate with a high degree of autonomy, partnering closely with the HR Product Owner and senior functional stakeholders to shape and influence the roadmap. You will ensure long term platform sustainability, scalability, and compliance by proactively surfacing technical risks, trade offs, and modernization needs. You will lead a blended technical team, line managing internal technical FTE(s) and providing functional leadership to contingent engineers. You will establish and uphold strong engineering standards, drive accountability, and ensure high quality delivery across HRSD initiatives. You will serve as the primary technical escalation point for HRSD, addressing complex technical issues and partnering with Security, Risk, and Compliance stakeholders as needed. You will provide clear recommendations, exercise sound technical judgment, and confidently navigate demanding stakeholder environments. YOU'RE GOOD AT Deep expertise in ServiceNow, with significant experience architecting and delivering solutions within HR Service Delivery Demonstrated experience operating as a senior technical leader in complex or security sensitive environments Proven ability to influence product roadmap decisions in partnership with Product Owners, representing technical trade offs and long term platform considerations Experience leading blended teams of internal and contingent engineers, setting standards and driving accountability Strong understanding of secure development practices, platform governance, and integration patterns within ServiceNow Experience serving as an escalation point and managing technical risk proactively WHAT YOU'LL DO Operating independently with minimal oversight while maintaining strong alignment with enterprise standards Exercising sound technical judgment and making clear, defensible architectural decisions Proactively identifying risks, surfacing constraints early, and recommending practical solutions Navigating high visibility stakeholder environments with composure and confidence Influencing senior functional stakeholders and holding firm in technical trade off discussions Establishing engineering rigor, accountability, and quality across a blended technical team Balancing delivery velocity with platform integrity, security, and long term sustainability What You'll Bring Bachelor's degree 10+ years' experience working as a ServiceNow engineer or architect, with specialized expertise in the HR Service Delivery capability Strong understanding of ServiceNow's broader ecosystem (e.g., ITSM, ITAM, CSM) Proficiency in managing integrations and workflow automation (e.g., WorkDay) Who You'll Work With You'll report directly to the Tech Team Lead within BCG's IT & Business Platforms Portfolio, working very closely with the entire squad including Scrum Lead, Product Owner, and Developers. Additionally, you will work with the squad's customers to ensure solution architecture and design enable BCG to achieve its target outcomes. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E-Verify Employer. Click here for more information on E-Verify.
# About the Opportunity Job Type: PermanentApplication Deadline: 31 May 2026 Department FIL - Cyber Defence Operations Reports To Senior Technical Consultant - CDO Level 5We share a commitment to making things better for clients and each other. We continually explore new technology and different ways of working to put our clients first. So bring your boldest ideas to our Cyber Defense Operations team and feel like you're making progress. About your team Technology function across FIL is responsible for all global aspects of Technology, Digital, Cybersecurity, and Innovation. Fidelity is a value-driven, customer-obsessed organization and in Technology we are fortunate to play a direct role in helping our clients with one of the most important aspects of their lives - their financial well-being. Within the Technology function is our Global Cyber & Information Security (GCIS) that operates enterprise security services and controls. These are designed to mitigate Cyber and Information Security risks ensuring that Fidelity's business operates securely. The Technical Cybersecurity teams monitor both the internal and external threat environment, responding to security alerts and events in close to real time, as well as providing security assurance and access management services across the enterprise technology and business environment. Our global innovative Cyber Defence Operations team sits within GCIS and provides proactive, cutting-edge solutions to protect clients' digital assets and infrastructure against evolving cyber threats. The Detection Engineering & Automation team within our Global Cybersecurity Operations focuses on the development of automated detection capabilities to reduce manual effort of the Global Cybersecurity Operations team freeing up time to focus on real cyber threats. They ensure that security controls are performing effectively and efficiently and that they are feeding into automation technologies allowing the organisation to make intelligent correlated decisions. About your role The Detection, Automation and Engineering Manager plays a pivotal role in supporting the Global Cybersecurity Operations team by ensuring security tooling implemented in the organisation are working as intended. The ideal candidate will be responsible for driving excellence and innovation across the team and have extensive knowledge and experience in technologies including, but are not limited to, SIEM Administration (logging, use-case development, resource utilisation and optimisation), SOAR, DDoS, IPS, Email security, Network Anomaly Detection. The ideal candidate has experience of not only using a wide range of technologies to respond to security events, but also supporting ongoing maintenance of the tools. About you Key Responsibilities The Detection, Automation and Engineering Manager will be responsible to: Lead and manage a global high performing Detection, Automation and Engineering service. Lead and oversee the development of new security detection use-cases and associated workflows within automation to address emerging threats and vulnerabilities; ensuring robust QA, QC and Change Management is followed and maintained. Lead and own team delivery reporting, detailing key metrics, incidents, and trends for stakeholders, enabling informed decision-making following set formats. Drive engineering maturity by designing and implementing CI/CD pipelines to standardise, automate, and improve the quality, velocity, and reliability of detection and automation releases. Own and govern delivery prioritisation, ensuring sprint planning and team output align to the function roadmap, business priorities, and risk based value delivery. Contribute to and influence roadmap development by identifying engineering opportunities, tooling enhancements, and future-state capabilities that strengthen the function's strategic direction. Lead and oversee the maintenance and management of security solutions / services like Sentinel, Defender, ServiceNow, Proofpoint, etc. Regularly assess the effectiveness of security tools through metrics and key performance indicators, driving continuous improvement initiatives within the team. Identify and implement enhancement opportunities with existing tooling to capitalise investments and returns. Guide, upskill and mentor a high performing team, fostering a collaborative and innovative environment to maximize productivity and skill development. Collaborate with cross-functional teams and Security Architects to ensure alignment of security tooling initiatives with broader organizational goals and compliance requirements. Lead the implementation of robust security tooling solutions, ensuring seamless integration with existing systems and infrastructure. Establish and maintain proactive monitoring mechanisms to promptly detect and respond to incidents, utilizing the latest tooling capabilities. Provide expert support to security operations teams by troubleshooting tooling issues, conducting root cause analyses, and implementing corrective measures. Execute and oversee security tooling projects, including resource management, timelines, and deliverables, demonstrating adept project management skills. Experience and Skills Required At least 4 years of experience working in a Detection Engineering function, preferably in Financial Services, focusing on Automation and Security Engineering maturity, with experience of managing and maintaining security tools within a global environment. Programming experience (PowerShell, Bash, Python, JavaScript) to automate tasks using scripting on both Windows and Linux systems. Hands-on experience with APIs, demonstrating the ability to integrate security tools seamlessly, automate workflows, and enhance overall security posture through effective API utilization. Experience developing and fine-tuning Detection use-cases using advanced KQL and possess Innovative Mindset to challenge current processes. Experience developing and utilising automation to enhance responses to security alerts. Experience integrating and maintaining a SIEM solution and associated log stream integrations. Experience with Cloud environments and infrastructure integration with a SIEM solution. Demonstrable proficiency utilising built in security functions within Azure and AWS. Apply leadership and management skills in guiding and mentoring a security automation and engineering team to achieve collective success. Proven experience of being organised and methodical manner applying critical thinking to tasks and problems. Employ excellent communication skills, both written and verbal, to articulate security concepts, present findings, and engage with diverse stakeholders, including technical and non-technical audiences. Demonstrate adaptability to evolving security landscapes, staying updated on industry trends, and proactively integrating new technologies and methodologies into security tooling strategies. Feel rewarded For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work - finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit For more about our work, our approach to dynamic working and how you could build your future here, visit As an international financial services organisation, we are in-scope of international regulations in the way that we carry out our work. This position is involved in work that is regulated by the FCA and/or the PRA and their Individual
Feb 28, 2026
Full time
# About the Opportunity Job Type: PermanentApplication Deadline: 31 May 2026 Department FIL - Cyber Defence Operations Reports To Senior Technical Consultant - CDO Level 5We share a commitment to making things better for clients and each other. We continually explore new technology and different ways of working to put our clients first. So bring your boldest ideas to our Cyber Defense Operations team and feel like you're making progress. About your team Technology function across FIL is responsible for all global aspects of Technology, Digital, Cybersecurity, and Innovation. Fidelity is a value-driven, customer-obsessed organization and in Technology we are fortunate to play a direct role in helping our clients with one of the most important aspects of their lives - their financial well-being. Within the Technology function is our Global Cyber & Information Security (GCIS) that operates enterprise security services and controls. These are designed to mitigate Cyber and Information Security risks ensuring that Fidelity's business operates securely. The Technical Cybersecurity teams monitor both the internal and external threat environment, responding to security alerts and events in close to real time, as well as providing security assurance and access management services across the enterprise technology and business environment. Our global innovative Cyber Defence Operations team sits within GCIS and provides proactive, cutting-edge solutions to protect clients' digital assets and infrastructure against evolving cyber threats. The Detection Engineering & Automation team within our Global Cybersecurity Operations focuses on the development of automated detection capabilities to reduce manual effort of the Global Cybersecurity Operations team freeing up time to focus on real cyber threats. They ensure that security controls are performing effectively and efficiently and that they are feeding into automation technologies allowing the organisation to make intelligent correlated decisions. About your role The Detection, Automation and Engineering Manager plays a pivotal role in supporting the Global Cybersecurity Operations team by ensuring security tooling implemented in the organisation are working as intended. The ideal candidate will be responsible for driving excellence and innovation across the team and have extensive knowledge and experience in technologies including, but are not limited to, SIEM Administration (logging, use-case development, resource utilisation and optimisation), SOAR, DDoS, IPS, Email security, Network Anomaly Detection. The ideal candidate has experience of not only using a wide range of technologies to respond to security events, but also supporting ongoing maintenance of the tools. About you Key Responsibilities The Detection, Automation and Engineering Manager will be responsible to: Lead and manage a global high performing Detection, Automation and Engineering service. Lead and oversee the development of new security detection use-cases and associated workflows within automation to address emerging threats and vulnerabilities; ensuring robust QA, QC and Change Management is followed and maintained. Lead and own team delivery reporting, detailing key metrics, incidents, and trends for stakeholders, enabling informed decision-making following set formats. Drive engineering maturity by designing and implementing CI/CD pipelines to standardise, automate, and improve the quality, velocity, and reliability of detection and automation releases. Own and govern delivery prioritisation, ensuring sprint planning and team output align to the function roadmap, business priorities, and risk based value delivery. Contribute to and influence roadmap development by identifying engineering opportunities, tooling enhancements, and future-state capabilities that strengthen the function's strategic direction. Lead and oversee the maintenance and management of security solutions / services like Sentinel, Defender, ServiceNow, Proofpoint, etc. Regularly assess the effectiveness of security tools through metrics and key performance indicators, driving continuous improvement initiatives within the team. Identify and implement enhancement opportunities with existing tooling to capitalise investments and returns. Guide, upskill and mentor a high performing team, fostering a collaborative and innovative environment to maximize productivity and skill development. Collaborate with cross-functional teams and Security Architects to ensure alignment of security tooling initiatives with broader organizational goals and compliance requirements. Lead the implementation of robust security tooling solutions, ensuring seamless integration with existing systems and infrastructure. Establish and maintain proactive monitoring mechanisms to promptly detect and respond to incidents, utilizing the latest tooling capabilities. Provide expert support to security operations teams by troubleshooting tooling issues, conducting root cause analyses, and implementing corrective measures. Execute and oversee security tooling projects, including resource management, timelines, and deliverables, demonstrating adept project management skills. Experience and Skills Required At least 4 years of experience working in a Detection Engineering function, preferably in Financial Services, focusing on Automation and Security Engineering maturity, with experience of managing and maintaining security tools within a global environment. Programming experience (PowerShell, Bash, Python, JavaScript) to automate tasks using scripting on both Windows and Linux systems. Hands-on experience with APIs, demonstrating the ability to integrate security tools seamlessly, automate workflows, and enhance overall security posture through effective API utilization. Experience developing and fine-tuning Detection use-cases using advanced KQL and possess Innovative Mindset to challenge current processes. Experience developing and utilising automation to enhance responses to security alerts. Experience integrating and maintaining a SIEM solution and associated log stream integrations. Experience with Cloud environments and infrastructure integration with a SIEM solution. Demonstrable proficiency utilising built in security functions within Azure and AWS. Apply leadership and management skills in guiding and mentoring a security automation and engineering team to achieve collective success. Proven experience of being organised and methodical manner applying critical thinking to tasks and problems. Employ excellent communication skills, both written and verbal, to articulate security concepts, present findings, and engage with diverse stakeholders, including technical and non-technical audiences. Demonstrate adaptability to evolving security landscapes, staying updated on industry trends, and proactively integrating new technologies and methodologies into security tooling strategies. Feel rewarded For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work - finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit For more about our work, our approach to dynamic working and how you could build your future here, visit As an international financial services organisation, we are in-scope of international regulations in the way that we carry out our work. This position is involved in work that is regulated by the FCA and/or the PRA and their Individual
Role Title: Infrastructure Storage Analyst Duration: contract to run until TBC Location: Coventry, Hybrid 2 days per week onsite Rate: up to £325.68 p/d Umbrella inside IR35 Role purpose / summary The Infrastructure Storage Analyst will join an already established Platform team within CBS, providing a level of technical knowledge to undertake the troubleshooting and resolution to production incidents or problems independently escalating to Senior Engineers if required. Completes tasks to agreed levels of quality, within stated timescales with minimal supervision. Looks for improvement opportunities within the team and its processes/procedures. An effective team member who provides support and guidance to peers and other team members. Contributes to team efficiency through the creation of accurate technical documentation where required Responsible for independently troubleshooting and resolving production service incidents Undertake technical tasks such as patching, allocating storage, maintaining scripts and configuring backups Effectively prioritise tasks to ensure high priority activities are completed first Demonstrable level of knowledge in their chosen technical discipline. Essential experience of working in a complex, pressurised production environment. Financial services experience would be desirable but not essential. VMware + enterprise skills like vRealize, SRM, operations manager CISCO UCS infrastructure (compute, networking and storage combined into a single unit) Good knowledge of storage technologies vSAN and VxRail Experience with Linux command line technologies, as IBM Storage operates on a Unix interface. Exposure to and application of cluster management within Spectrum Scale. Familiarity with Spectrum Scale protocols, including GPFS, NFS, and SMB in an active-active topology. Essential skills Exposure to and application of IBM Flash Systems - knowledge and experience of replication using global mirror, metro mirror and change volumes Exposure to and application of cluster management within Spectrum Scale, Oracle and ESXi environments Exposure to and application Spectrum Scale - protocols to include GPFS, NFS, and SMB in active-active topology Explore to or awareness of GKLM (SKLM) Awareness of how actions can affect availability Provision and redaction of storage across the IBM storage estate - all technologies Experience of working with Linux command line technologies Experience of ticket management using ServiceNow An appreciation of Cloud technologies (AWS) and associated features Knowledge of AWS server administration and features Some experience of working within an Agile delivery environment An understanding of VMware products including vSphere, vRealize & related technologies An understanding of Cisco UCS & HPE infrastructure An understanding of virtualisation architectures and some experience supporting All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Feb 27, 2026
Full time
Role Title: Infrastructure Storage Analyst Duration: contract to run until TBC Location: Coventry, Hybrid 2 days per week onsite Rate: up to £325.68 p/d Umbrella inside IR35 Role purpose / summary The Infrastructure Storage Analyst will join an already established Platform team within CBS, providing a level of technical knowledge to undertake the troubleshooting and resolution to production incidents or problems independently escalating to Senior Engineers if required. Completes tasks to agreed levels of quality, within stated timescales with minimal supervision. Looks for improvement opportunities within the team and its processes/procedures. An effective team member who provides support and guidance to peers and other team members. Contributes to team efficiency through the creation of accurate technical documentation where required Responsible for independently troubleshooting and resolving production service incidents Undertake technical tasks such as patching, allocating storage, maintaining scripts and configuring backups Effectively prioritise tasks to ensure high priority activities are completed first Demonstrable level of knowledge in their chosen technical discipline. Essential experience of working in a complex, pressurised production environment. Financial services experience would be desirable but not essential. VMware + enterprise skills like vRealize, SRM, operations manager CISCO UCS infrastructure (compute, networking and storage combined into a single unit) Good knowledge of storage technologies vSAN and VxRail Experience with Linux command line technologies, as IBM Storage operates on a Unix interface. Exposure to and application of cluster management within Spectrum Scale. Familiarity with Spectrum Scale protocols, including GPFS, NFS, and SMB in an active-active topology. Essential skills Exposure to and application of IBM Flash Systems - knowledge and experience of replication using global mirror, metro mirror and change volumes Exposure to and application of cluster management within Spectrum Scale, Oracle and ESXi environments Exposure to and application Spectrum Scale - protocols to include GPFS, NFS, and SMB in active-active topology Explore to or awareness of GKLM (SKLM) Awareness of how actions can affect availability Provision and redaction of storage across the IBM storage estate - all technologies Experience of working with Linux command line technologies Experience of ticket management using ServiceNow An appreciation of Cloud technologies (AWS) and associated features Knowledge of AWS server administration and features Some experience of working within an Agile delivery environment An understanding of VMware products including vSphere, vRealize & related technologies An understanding of Cisco UCS & HPE infrastructure An understanding of virtualisation architectures and some experience supporting All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Solutions Architect - Job Description Certification and Clearance: Hold at least Azure Solutions Architect Expert or Specialty Certification Must be British National and possess security clearance for employment in the public sector or eligible for security clearance. Essential Job Functions: Assist in developing and executing cloud architecture strategies to support organizational goals. Support and guide the cloud architecture team in technical matters and project execution. Collaborate with stakeholders to ensure cloud solutions are in line with business objectives. Implement and enforce cloud security and compliance standards and address non-compliance issues. Evaluate and recommend new technologies and tools to enhance cloud infrastructure. Troubleshoot technical issues and coordinate with the team to resolve them. Contribute to the documentation and communication of best practices in cloud architecture. Provide regular updates on the status of ongoing cloud architecture projects. Contributes to the development of cloud architecture best practices. Basic Qualifications: Bachelor's degree in a relevant field (i.e., Computer Science, Information Technology) or equivalent combination of education and experience Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role years of experience in cloud architecture Competence in major cloud platforms (e.g., AWS, Azure, GCP) Strong problem-solving and project management skills Effective communication and team collaboration abilities Relevant cloud certifications or advanced training Demonstrated experience in managing cross-functional teams Proven success in implementing cloud solutions in an enterprise environment Successful management of complex cloud architecture projects Continuous learner that stays abreast with industry and technology Additional Experience: Practical experience in CI/CD on Azure, using tools like Jenkins. Proficiency in managing and maintaining secure Azure cloud environments. Experience with various Azure security services and authentication mechanisms. Knowledge of cloud-native solutions, including landing zone, containers, CI/CD pipelines, and programmable infrastructure. Understanding of containerization using AKS. Familiarity with release management techniques and network protocols. In-depth knowledge of Azure services and experience with Agile development methodologies. Experience with network concepts and hybrid network setups. Proficiency in tools such as Git/GitHub, Confluence, Jira, and ServiceNow.
Feb 27, 2026
Contractor
Solutions Architect - Job Description Certification and Clearance: Hold at least Azure Solutions Architect Expert or Specialty Certification Must be British National and possess security clearance for employment in the public sector or eligible for security clearance. Essential Job Functions: Assist in developing and executing cloud architecture strategies to support organizational goals. Support and guide the cloud architecture team in technical matters and project execution. Collaborate with stakeholders to ensure cloud solutions are in line with business objectives. Implement and enforce cloud security and compliance standards and address non-compliance issues. Evaluate and recommend new technologies and tools to enhance cloud infrastructure. Troubleshoot technical issues and coordinate with the team to resolve them. Contribute to the documentation and communication of best practices in cloud architecture. Provide regular updates on the status of ongoing cloud architecture projects. Contributes to the development of cloud architecture best practices. Basic Qualifications: Bachelor's degree in a relevant field (i.e., Computer Science, Information Technology) or equivalent combination of education and experience Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role years of experience in cloud architecture Competence in major cloud platforms (e.g., AWS, Azure, GCP) Strong problem-solving and project management skills Effective communication and team collaboration abilities Relevant cloud certifications or advanced training Demonstrated experience in managing cross-functional teams Proven success in implementing cloud solutions in an enterprise environment Successful management of complex cloud architecture projects Continuous learner that stays abreast with industry and technology Additional Experience: Practical experience in CI/CD on Azure, using tools like Jenkins. Proficiency in managing and maintaining secure Azure cloud environments. Experience with various Azure security services and authentication mechanisms. Knowledge of cloud-native solutions, including landing zone, containers, CI/CD pipelines, and programmable infrastructure. Understanding of containerization using AKS. Familiarity with release management techniques and network protocols. In-depth knowledge of Azure services and experience with Agile development methodologies. Experience with network concepts and hybrid network setups. Proficiency in tools such as Git/GitHub, Confluence, Jira, and ServiceNow.
