9 jobs found

Senior ServiceNow Engineer (Contract) - Farnborough Our client, a reputable organisation, is hiring for a skilled Senior ServiceNow Engineer to join their team on a contract basis. This is an exciting opportunity to deliver impactful ServiceNow solutions that enhance platform maturity and support critical business initiatives. What you'll be doing: Design and implement ServiceNow solutions, focusing on CSM and ITIL workflows, aligned with project milestones. Lead integrations with enterprise platforms (CRM, ERP, third-party tools) using REST APIs and industry-standard patterns. Develop technical designs, configurations, and build artefacts that are supportable and compliant with internal standards. Configure and optimise workflows, business rules, notifications, UI policies, and forms to streamline IT and business processes. Implement and refine Incident, Problem, and Change Management processes based on ITIL best practices. Contribute to the evolution of the ServiceNow roadmap with expert recommendations and deliver agreed enhancements. Provide knowledge transfer, documentation, and support to internal teams at key project stages. What you'll bring: Extensive hands-on experience with ServiceNow, particularly in CSM and ITIL workflows. Proven ability to deliver ServiceNow integrations via REST APIs. Strong understanding of ServiceNow platform architecture and best practices. Practical skills in JavaScript, ServiceNow scripting, and web technologies (HTML, CSS, AJAX). Ability to translate business needs into pragmatic technical solutions. Certifications: ServiceNow Certified System Administrator (CSA) is essential; additional ServiceNow certifications are desirable. Demonstrated ability to work independently and within agile teams, maintaining high standards of delivery and stakeholder engagement. This role offers a fantastic chance to work on high-impact projects within a dynamic environment. If you're a proactive, detail-oriented ServiceNow specialist ready to make a difference, we'd love to hear from you!

ServiceNow Technical Architect - DV Cleared Contract Location: Remote (UK-based with travel to client sites) Day rate: £600 - £700 per day Inside IR35 Clearance: Must hold active DV (Developed Vetting) clearance We are seeking an experienced ServiceNow Technical Architect to join a high-performing delivery team, leading the design and delivery of complex ServiceNow solutions across enterprise click apply for full job details

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you an innovative Endpoint Security Engineer looking for an exciting opportunity to enhance global security operations? Join our client's dynamic team, where your expertise will help shape the future of endpoint security! Role: Endpoint Security Engineer Duration: 12 Months (extension Options) Location: Chester (Hybrid 3 days in Office) Rate: £ 550 per day (umbrella) Why Join Us? At our organization, we believe in fostering a collaborative environment where creativity and security go hand in hand. You'll work alongside dedicated professionals who are passionate about protecting digital assets while supporting cloud migration initiatives. Key Responsibilities: Drive Cloud Migration: Contribute to a major cloud migration program, ensuring seamless transitions and robust security measures. Engineer Security Solutions: Design, implement, and support cutting-edge endpoint security solutions using Trellix, BeyondTrust, and CrowdStrike. Deploy Solutions: Utilize ITSM systems like Remedy and ServiceNow for effective enterprise security deployments. Documentation & Workflows: Produce high-quality technical documentation, workflows, and support materials to guide best practices. Collaborate & Optimize: Partner with security vendor consultants and Technical Account Managers to maximize product performance. Align Compliance Standards: Work closely with compliance, audit, and information security teams to maintain organizational standards. Research & Consultancy: Conduct thorough research and provide informed consultancy on the latest security solutions and trends. Manage Configurations: Define and maintain security baseline configurations, ensuring the highest standards are met. Rapid Response: Address operational issues promptly and efficiently, adapting to a fast-paced global environment. Required Technical Skills & Certifications: Proven experience in endpoint security, with a strong background in both engineering and support roles. Expertise in Application Control, particularly with BeyondTrust solutions. Proficient in scripting with PowerShell and Python-essential skills for this role! Familiarity with Trellix ePO, BeyondTrust EPM Cloud, and policy management in Azure and AWS. Advanced knowledge of Microsoft Windows operating systems. Strong analytical and problem-solving skills to tackle complex security challenges. Exposure to data analytics tools like Splunk and Power BI. Essential Skills: Excellent workflow management, communication, and interpersonal abilities. Experience with EPM Cloud Migration (this role focuses on EPM, not IAM ). Ability to create clear and effective documentation, including diagrams and technical architecture. Knowledge of governance, risk management, and administrative oversight of workstreams. Quick learner with a knack for sharing knowledge and applying research-driven solutions. Proven ability to thrive under pressure and respond swiftly to emerging challenges. Experience collaborating with architecture and engineering teams on Windows platform design. Desired Skills: Understanding of cloud technologies, especially Azure and AWS. Security certifications, preferably CISSP. Experience supporting macOS/iOS environments would be a plus! What's Next? If you're ready to take your career to the next level and make a significant impact in the world of endpoint security, we want to hear from you! Apply today to join our dedicated team and help shape the future of security! Apply Now! Let's secure the digital future together! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.

ServiceNow Solution Architect - 6 Month rolling Contract- £475- £500 per day (Via Umbrella) -Milton Keynes, Buckinghamshire - Hybrid working - 2 days Onsite FryerMiles are delighted to be working with a leading public sector infrastructure organisation based in Milton Keynes, Buckinghamshire. We are seeking an experienced ServiceNow Solution Architect with proven expertise in delivering end-to-end ServiceNow platform solutions aligned with business needs. The successful candidate will play a key role in designing, architecting, and delivering robust ServiceNow solutions across key projects and programmes. Define ServiceNow architecture, design standards, and best practices Lead solution design across ITSM, ITOM, HRSD, CSM, and related modules Translate business requirements into scalable, secure technical solutions Oversee implementation, configuration, and integration activities Ensure adherence to ServiceNow platform governance, security, and performance standards Provide technical leadership, guidance, and mentoring to development and administration teams Conduct solution design reviews, code reviews, and quality assurance activities Manage integrations with external systems via APIs and middleware Support pre-sales engagements, including solution demonstrations and proposals Ensure compliance with organisational and industry standards Required Skills Strong expertise in ServiceNow platform architecture Experience across ITSM, ITOM, CMDB, and Flow Designer Proficiency in JavaScript and REST/SOAP API integrations Understanding of cloud and enterprise architecture principles Experience working in Agile/Scrum environments Strong analytical and problem-solving abilities Excellent communication and stakeholder management skills Qualifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (CIS) ServiceNow Certified Application Developer (CAD) ServiceNow Solution Architect - 6 Month rolling Contract- £475- £500 per day (Via Umbrella) -Milton Keynes, Buckinghamshire - Hybrid working - 2 days Onsite

TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: We're looking for a Senior Product Analyst to join our agile Workday Security team and play a key role in designing secure, scalable, and audit-ready solutions across our global Workday platform. This senior role offers the opportunity to work hands-on with Workday security configuration, lead cross-functional discovery sessions, and mentor junior analysts-while acting as a trusted SME guiding strategic security and product decisions. You'll drive feature refinement, solution design, and end-to-end testing with autonomy, ensuring our security model aligns with enterprise standards, audit requirements, and regulatory needs. If you're passionate about Workday Security and want to influence meaningful change in a collaborative, fast-paced environment, this is the role for you. Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy Associate discounts at our stores, available to you and eligible family members Immediate access to our Group Benefits package, including a Health Care Spending Account, Retirement Savings Program, Associate & Family Assistance Program, and various well-being resources. A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week. Comprehensive training and development resources designed to help you learn, grow, and succeed. Exciting career paths with growth opportunities and tuition reimbursement to support your career progression. What You'll Do: Core Responsibilities Serve as a senior resource for Workday Security Administration, supporting day-to-day operations and leading strategic initiatives in a large enterprise environment. Collaborate with the security team, other product teams, and business partners to gather requirements, configure security settings, and support testing and audit activities. Partner with the team during backlog refinement for security features (estimation, acceptance criteria, testing strategy) and drive discovery to define security impacts, dependencies, and cross-functional needs. Analyze complex business processes and translate them into secure, compliant, and scalable Workday solutions that follow least-privilege principles. Coordinate functional and non-functional testing (e.g., regression, negative testing, SoD validation) to ensure solutions meet policy, audit, and risk standards. Partner with audit, risk, and compliance teams on access reviews, controls testing, remediation, and release readiness; maintain high-quality security documentation. Mentor junior analysts and champion standards for configuration, documentation, and knowledge sharing. Provide operational support for incident resolution and access request processes, including ServiceNow ticket handling. Technical Expertise Workday Security Configuration Hands-on configuration of Domain Security Policies and Business Process Security Policies. Configure and manage Workday Security Groups, including: Role-Based Security Groups (RBAC) User-Based Security Groups Aggregation Security Groups Segment-Based Security Groups Document Segment-Based Security Groups Integration System Security Groups (ISSGs) Integration System Users (ISUs) Lead role creation and assignment, ensuring appropriate access across modules and safeguarding sensitive data. Support integration security for EIBs/APIs, manage ISU/ISSG lifecycles, and oversee credential/token rotation practices. Device & Access Management Configure and manage authentication policies, including Multifactor Authentication (MFA), SAML/SSO integrations, and Proxy Access policies. Support and troubleshoot Workday Mobile access and device-related issues. Preferred Experience Workday implementation or rollout experience, especially in global or multi-country environments. Familiarity with GDPR, Works Council requirements, and other regional compliance standards. Functional knowledge of Workday HCM modules (Core HCM, Recruiting, Talent & Performance, Compensation, Absence, Benefits, Payroll). Knowledge of HR operations, compliance requirements, and HR data standards. Understanding of audit reporting, compliance support, and security best practices. •Workday Core HCM certification. About You: Bachelor's Degree or equivalent IT Delivery skillset/training/experience. Very strong experience supporting a large, global Workday environment with deep expertise in Workday Security. Proficient in security architecture and configuration (domains, BPs, roles, security groups, and report/data access), with proven experience troubleshooting access-related issues. Demonstrated experience running access reviews, supporting audits, and partnering with risk/compliance on controls. Comfortable building test strategies, executing validation, and documenting results for audit readiness. Excellent problem-solving skills with the ability to think strategically and work independently. Strong listening, documentation, and communication skills (written and verbal), with the ability to engage both technical and business stakeholders. If you're ready to bring your energy and passion, we'd love to hear from you. Join us and be part of a place where every day is a chance to make a difference. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB

Senior Architect - Operational Resilience 2-3 days a week in Sheffield Initial 6-month Contract 700 - 750 p/day Inside IR35 We're recruiting for a Global IT Services Provider seeking a Senior Architect to design end-to-end technical solutions aligned to operational resilience regulations and internal frameworks. Key Responsibilities: Create resilience-focused HLDs/LLDs aligned with enterprise architecture and cloud strategy Translate Operational Resilience and DORA requirements into actionable designs Act as a design authority for resilience initiatives, reviewing and approving technical designs Provide architectural input into programmes including technology modernisation, cloud migration and system decommissioning Documentation & Reporting Requirements: 6+ years' architecture experience, with proven experience working in a large enterprise bank (essential) Strong experience with hybrid cloud (AWS/Azure + on-prem), data centres, ServiceNow CMDB, and container platforms (OpenShift/Kubernetes). Knowledge of operational resilience frameworks, RTO/RPO, backup/DR, and dependency mapping. Knowledge of the Digital Operational Resilience Act (DORA) is highly desirable TOGAF Certified ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Solution / Enterprise Architect ServiceNow - Telecom OSS/BSS 6 Month Contract London (Hybrid) £500-/day (Outside IR35) Solution/Enterprise Architect Telecom domain OSS/BSS & experience with ServiceNow needed for a 6 Month Contract in London (Hybrid). Start ideally in May 2026. A chance to work with a global IT Consultancy on a ServiceNow design and integration project for an external client. Hybrid Working - 3 days/week working remotely (WFH) + 2 days/week working from the office in London . Paying up to £500/day (Outside IR35). Key skills, experience + tasks will include: Solution/Enterprise Architect OSS/BSS, Telecom domain & experience with ServiceNow responsible for leading the technical direction, architecture design, integration + platform governance for ServiceNow implementations. In-depth hands-on Solution/Enterprise Architect OSS/BSS & Telecom domain & experience with ServiceNow Architecture expertise including design, configuration + implementation. Extensive knowledge of multiple ServiceNow modules and platform capabilities with proven ability to design and deliver enterprise-scale ServiceNow solutions. Define end-to-end ServiceNow architecture for enterprise programs and Translate business requirements into technical solution designs. Lead and ensure best practices across modules including TSM, TSOM/ITOM, IRM/GRC, SPM, TSM, OMT, CSM, HRSD, SecOps etc Drive platform standardization, governance, and scalable design and define integrations, data models, workflows, and technical requirements. ServiceNow Certifications preferred: ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Master Architect, Certified Technical Architect, CIS.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you an innovative Endpoint Security Engineer looking for an exciting opportunity to enhance global security operations? Join our client's dynamic team, where your expertise will help shape the future of endpoint security! Role: Endpoint Security Engineer Duration: 12 Months (extension Options) Location: Chester (Hybrid 3 days in Office) Rate: 550 per day (umbrella) Why Join Us? At our organization, we believe in fostering a collaborative environment where creativity and security go hand in hand. You'll work alongside dedicated professionals who are passionate about protecting digital assets while supporting cloud migration initiatives. Key Responsibilities: Drive Cloud Migration: Contribute to a major cloud migration program, ensuring seamless transitions and robust security measures. Engineer Security Solutions: Design, implement, and support cutting-edge endpoint security solutions using Trellix, BeyondTrust, and CrowdStrike. Deploy Solutions: Utilize ITSM systems like Remedy and ServiceNow for effective enterprise security deployments. Documentation & Workflows: Produce high-quality technical documentation, workflows, and support materials to guide best practices. Collaborate & Optimize: Partner with security vendor consultants and Technical Account Managers to maximize product performance. Align Compliance Standards: Work closely with compliance, audit, and information security teams to maintain organizational standards. Research & Consultancy: Conduct thorough research and provide informed consultancy on the latest security solutions and trends. Manage Configurations: Define and maintain security baseline configurations, ensuring the highest standards are met. Rapid Response: Address operational issues promptly and efficiently, adapting to a fast-paced global environment. Required Technical Skills & Certifications: Proven experience in endpoint security, with a strong background in both engineering and support roles. Expertise in Application Control, particularly with BeyondTrust solutions. Proficient in scripting with PowerShell and Python-essential skills for this role! Familiarity with Trellix ePO, BeyondTrust EPM Cloud, and policy management in Azure and AWS. Advanced knowledge of Microsoft Windows operating systems. Strong analytical and problem-solving skills to tackle complex security challenges. Exposure to data analytics tools like Splunk and Power BI. Essential Skills: Excellent workflow management, communication, and interpersonal abilities. Experience with EPM Cloud Migration (this role focuses on EPM, not IAM ). Ability to create clear and effective documentation, including diagrams and technical architecture. Knowledge of governance, risk management, and administrative oversight of workstreams. Quick learner with a knack for sharing knowledge and applying research-driven solutions. Proven ability to thrive under pressure and respond swiftly to emerging challenges. Experience collaborating with architecture and engineering teams on Windows platform design. Desired Skills: Understanding of cloud technologies, especially Azure and AWS. Security certifications, preferably CISSP. Experience supporting macOS/iOS environments would be a plus! What's Next? If you're ready to take your career to the next level and make a significant impact in the world of endpoint security, we want to hear from you! Apply today to join our dedicated team and help shape the future of security! Apply Now! Let's secure the digital future together! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.

Loan IQ Application support London 12-month contract Inside ir35 Purpose of Job The Loan IQ Support Lead (VP) is accountable for the strategic and operational leadership of the Loan IQ production environment, ensuring stability, resilience, and continual improvement of a mission critical lending platform. This role provides senior oversight of incident, problem, and change management activities while driving platform optimization, risk reduction, and partnership with business stakeholders across Lending Operations, Front Office, Finance, Risk, and Technology. The VP serves as a key liaison between Technology, Vendors, and enterprise functions to support complex commercial lending workflows and integrations across the broader loan servicing ecosystem The role requires a deep understanding of syndicated and bilateral loan processing, strong technical acumen and experience with Loan IQ. Background Loan IQ provides loan booking and servicing functionality across two of the three product pillars (Loans, Trade Finance) of the front office pillars: SFS (Structured Finance Solutions) SPD - Specialised Products Department ISD - International & Structural Finance Department TPD - Transportation Department CIB (Corporate & Investment Bank) CBDE 1 and 2 - Corporate Banking Japanese and Non-Japanese GTBD - Global Transaction Banking Department GFIG - Global Financial Institutions Group Department GTFD - Global Trade Finance Department LCME - Loan Capital Markets FMD - Financial Markets Department Facts / Scale Lending makes up c.60% of EMEA gross profit, contributing c.$1.2bn pa. Engaging with IT and non-IT colleagues at all levels in EMEA is key to being successful in this role. Engaging with external vendor Finastra for incident resolution Office environment minimum 5 days per fortnight (split 2-3 days per week). Accountabilities & Responsibilities Direct and govern Level 2/3 support activities across incident, problem, and change management, ensuring audit ready processes and documentation. Provide executive oversight of daily batch cycles and upstream/downstream interfaces, proactively addressing bottlenecks and performance risks. Review root-cause analyses for major incidents and champion long term remediation plans. Lead the roadmap for platform stability, resiliency upgrades, technical debt remediation, and infrastructure modernization. Drive strategic enhancements, system upgrades, and integration initiatives across the lending technology estate. Champion automation, monitoring improvements, and self service capabilities to reduce manual intervention and operational risk. Serve as the senior point of escalation for Operations, Front Office, Product Control, and Risk teams. Drive alignment between business workflows and platform capabilities, enabling efficient loan servicing, reporting, and control processes. Translate complex technology issues into executive friendly communication during incidents and governance forums. Provide governance across all Loan IQ-related integration points (e.g., GL feeds, data lakes, reporting platforms, payment systems). Oversee data integrity controls, reconciliation processes, and triage of high impact data defects. Guide usage of SQL and data diagnostic tools to support analytics and operational investigations. Ensure all support activities meet enterprise risk, audit, and regulatory standards. Work with L1 production support team for issue resolution Knowledge, Skills, Experience & Qualifications Required: Deep understanding of commercial lending workflows (syndicated, bilateral, agency, trading, servicing). Strong understanding of the Loan IQ data model and configuration tables Strong background in production support leadership, including major incident management and platform governance. Familiarity with ITIL processes and tools (e.g., ServiceNow, JIRA). Experience managing cross functional teams and influencing senior stakeholders. Solid grasp of SQL, batch processing, integration architectures, and vendor supported systems. Ability to work in a fast-paced, regulated environment with on-call responsibilities. Preferred: Experience with Loan IQ APIs, data extracts and reporting tools. Exposure to regulatory environments related to credit, operational risk, and financial reporting. If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.