Digital Platforms & AI Transformation Analyst page is loaded Digital Platforms & AI Transformation Analystlocations: Derbytime type: Full timeposted on: Posted Todayjob requisition id: JR Job Description Digital Platforms & AI Transformation Analyst Full Time Derby, UK / Hybrid An exciting opportunity has arisen to work in the Digital & IT Technology Platforms at Rolls-Royce At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that champions belonging, creativity, and your professional growth.Rolls-Royce is pioneering the power that matters. Our vision is to be a leading technology company whose mission is to lead the transition to Net Zero. What you will be doing: As a Digital Platforms & AI Transformation Analyst at Rolls-Royce, you will drive the digital enablement of enterprise technology platforms, helping the business leverage tools like ServiceNow and other commercial off-the-shelf (COTS) solutions. You will combine expertise in digital platforms, AI, data, and transformation to enhance employee user experience (EUX), operational efficiency, and cost optimisation. This role also involves collaborating with and managing suppliers and vendors to deliver technology solutions effectively. Position Responsibilities: Implement, enhance, and optimise digital platforms, including COTS solutions such as ServiceNow, Nexthink, SNOW, Alfabet and Microsoft Power Platform, ensuring they deliver measurable business value. Drive digital enablement, supporting stakeholders in adopting platforms effectively, improving processes, and maximising technology impact. Collaborate with internal stakeholders and manage suppliers/vendors, ensuring delivery excellence, alignment with transformation objectives, and value for money. Contribute to AI, machine learning, and data-driven projects, enabling predictive insights and smarter decision-making. Translate complex business requirements into practical digital solutions that enhance user experience and operational performance. Provide expertise in digital platform strategy, governance, and best practices, promoting adoption and continuous improvement across the enterprise. Technically review and approve design solutions ensuring they are compliance with IT Security, Data Privacy and Enterprise Architecture policy, standards and processes. Monitor platform performance and support data-informed decision-making, ensuring technology investments deliver measurable outcomes. Stay current with emerging technologies, trends, and industry best practices to support innovation, digital transformation, and enablement. Requirements: Experience with COTS platforms such as ServiceNow (IT Service Management, HR Service Delivery, Sourcing and Procurement Operations, Finance Case Management, Strategic Portfolio Management, Now Assist, App Engine and Workflow Data Fabric) and other enterprise systems. Strong understanding of digital transformation, AI, data analytics, integration and digital enablement. Proven experience in system integration, connecting enterprise systems and ensuring data flows. Experience working on cross-functional transformation initiatives or technology projects. Demonstrated ability to manage suppliers and vendors, ensuring delivery quality, timelines, and alignment with business objectives. Ability to engage and enable stakeholders, translating technology into practical business value. Strong analytical, problem-solving, and communication skills. Passion for leveraging technology to transform operations, empower users, and deliver measurable business impact. Qualifications: Bachelor's degree in Computer Science, Information Systems, Engineering, Data Science or a related field, or equivalent experience. ServiceNow Certified System Administrator/Application Developer/Implementation Specialist (Desirable) ITIL Certified (Desirable) Agile/Scrum Certification (Nice to have but not essential)You will be a pivotal contributor to the digital enablement and transformation of a world-class engineering and technology environment. This role offers the chance to influence enterprise-wide initiatives, work with cutting-edge platforms, AI, and data-driven solutions, and manage key supplier relationships while delivering tangible business outcomes and fostering a culture of innovation.Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.Rolls-Royce is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.Relocation assistance is not available for this position. Closing date: 2nd March 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Information Technology Posting Date 16 Feb 2026; 00:02 Posting End Date 01 Mar 2026
Feb 18, 2026
Full time
Digital Platforms & AI Transformation Analyst page is loaded Digital Platforms & AI Transformation Analystlocations: Derbytime type: Full timeposted on: Posted Todayjob requisition id: JR Job Description Digital Platforms & AI Transformation Analyst Full Time Derby, UK / Hybrid An exciting opportunity has arisen to work in the Digital & IT Technology Platforms at Rolls-Royce At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that champions belonging, creativity, and your professional growth.Rolls-Royce is pioneering the power that matters. Our vision is to be a leading technology company whose mission is to lead the transition to Net Zero. What you will be doing: As a Digital Platforms & AI Transformation Analyst at Rolls-Royce, you will drive the digital enablement of enterprise technology platforms, helping the business leverage tools like ServiceNow and other commercial off-the-shelf (COTS) solutions. You will combine expertise in digital platforms, AI, data, and transformation to enhance employee user experience (EUX), operational efficiency, and cost optimisation. This role also involves collaborating with and managing suppliers and vendors to deliver technology solutions effectively. Position Responsibilities: Implement, enhance, and optimise digital platforms, including COTS solutions such as ServiceNow, Nexthink, SNOW, Alfabet and Microsoft Power Platform, ensuring they deliver measurable business value. Drive digital enablement, supporting stakeholders in adopting platforms effectively, improving processes, and maximising technology impact. Collaborate with internal stakeholders and manage suppliers/vendors, ensuring delivery excellence, alignment with transformation objectives, and value for money. Contribute to AI, machine learning, and data-driven projects, enabling predictive insights and smarter decision-making. Translate complex business requirements into practical digital solutions that enhance user experience and operational performance. Provide expertise in digital platform strategy, governance, and best practices, promoting adoption and continuous improvement across the enterprise. Technically review and approve design solutions ensuring they are compliance with IT Security, Data Privacy and Enterprise Architecture policy, standards and processes. Monitor platform performance and support data-informed decision-making, ensuring technology investments deliver measurable outcomes. Stay current with emerging technologies, trends, and industry best practices to support innovation, digital transformation, and enablement. Requirements: Experience with COTS platforms such as ServiceNow (IT Service Management, HR Service Delivery, Sourcing and Procurement Operations, Finance Case Management, Strategic Portfolio Management, Now Assist, App Engine and Workflow Data Fabric) and other enterprise systems. Strong understanding of digital transformation, AI, data analytics, integration and digital enablement. Proven experience in system integration, connecting enterprise systems and ensuring data flows. Experience working on cross-functional transformation initiatives or technology projects. Demonstrated ability to manage suppliers and vendors, ensuring delivery quality, timelines, and alignment with business objectives. Ability to engage and enable stakeholders, translating technology into practical business value. Strong analytical, problem-solving, and communication skills. Passion for leveraging technology to transform operations, empower users, and deliver measurable business impact. Qualifications: Bachelor's degree in Computer Science, Information Systems, Engineering, Data Science or a related field, or equivalent experience. ServiceNow Certified System Administrator/Application Developer/Implementation Specialist (Desirable) ITIL Certified (Desirable) Agile/Scrum Certification (Nice to have but not essential)You will be a pivotal contributor to the digital enablement and transformation of a world-class engineering and technology environment. This role offers the chance to influence enterprise-wide initiatives, work with cutting-edge platforms, AI, and data-driven solutions, and manage key supplier relationships while delivering tangible business outcomes and fostering a culture of innovation.Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.Rolls-Royce is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.Relocation assistance is not available for this position. Closing date: 2nd March 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Information Technology Posting Date 16 Feb 2026; 00:02 Posting End Date 01 Mar 2026
Solution Architect 3 days a week in Sheffield Initial 6-month Contract 600 - 700 p/day Inside IR35 We're recruiting for a Global IT Services Provider seeking a Solution Architect to design end-to-end technical solutions aligned to operational resilience regulations and internal frameworks. Key Responsibilities: Create resilience-focused HLDs/LLDs aligned with enterprise architecture and cloud strategy Translate Operational Resilience and DORA requirements into actionable designs Act as a design authority for resilience initiatives, reviewing and approving technical designs Provide architectural input into programmes including technology modernisation, cloud migration and system decommissioning Documentation & Reporting Requirements: 6+ years as a Solution Architect with proven experience working in a large enterprise bank within the past 3 years' (essential) Strong experience with hybrid cloud (AWS/Azure + on-prem), data centres, ServiceNow CMDB, and container platforms (OpenShift/Kubernetes). Knowledge of operational resilience frameworks, RTO/RPO, backup/DR, and dependency mapping. Knowledge of the Digital Operational Resilience Act (DORA) is highly desirable TOGAF Certified ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Feb 15, 2026
Contractor
Solution Architect 3 days a week in Sheffield Initial 6-month Contract 600 - 700 p/day Inside IR35 We're recruiting for a Global IT Services Provider seeking a Solution Architect to design end-to-end technical solutions aligned to operational resilience regulations and internal frameworks. Key Responsibilities: Create resilience-focused HLDs/LLDs aligned with enterprise architecture and cloud strategy Translate Operational Resilience and DORA requirements into actionable designs Act as a design authority for resilience initiatives, reviewing and approving technical designs Provide architectural input into programmes including technology modernisation, cloud migration and system decommissioning Documentation & Reporting Requirements: 6+ years as a Solution Architect with proven experience working in a large enterprise bank within the past 3 years' (essential) Strong experience with hybrid cloud (AWS/Azure + on-prem), data centres, ServiceNow CMDB, and container platforms (OpenShift/Kubernetes). Knowledge of operational resilience frameworks, RTO/RPO, backup/DR, and dependency mapping. Knowledge of the Digital Operational Resilience Act (DORA) is highly desirable TOGAF Certified ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Job Summary: ServiceNow Dev to lead the design, development, and implementation of ServiceNow solutions across our enterprise. The ideal candidate will have deep expertise in the ServiceNow platform, strong technical architecture skills, and the ability to translate business requirements into scalable, maintainable, and efficient ServiceNow solutions click apply for full job details
Feb 08, 2026
Full time
Job Summary: ServiceNow Dev to lead the design, development, and implementation of ServiceNow solutions across our enterprise. The ideal candidate will have deep expertise in the ServiceNow platform, strong technical architecture skills, and the ability to translate business requirements into scalable, maintainable, and efficient ServiceNow solutions click apply for full job details
What You'll Lead Months 1-6: Design Through Active Validation Conduct stakeholder alignment across Finance, Supply, HR, Technology functions spanning 6 countries Design operating model, service catalogue, and governance frameworks based on stakeholder input Launch POCs testing Version 1.0 methodologies with willing participants Refine approaches based on real project evidence, not theoretical discussions Build champion network through demonstrated results and peer advocacy Months 7-12: Scale and Transfer Roll out proven methodologies across organization with comprehensive training Transition accountability to Senior PMO Director who shadowed the design work Ensure knowledge transfer through coaching and progressive responsibility handover Establish sustainable operations with quarterly advisory support model Launch enablement with technology Your Key Challenges Complex Stakeholder Dynamics:Building consensus across multiple functional areas that historically operated in siloes to enable 500+ PMs with varying skills, entrenched practices, and competing priorities. You'll need diplomatic skills to create coalitions through demonstrated value, not executive mandate. Technology Strategy Decisions:Guiding enterprise PMO platform optimization while preparing for future platform migration. Our technical specialists handle implementation; you ensure business logic transfers across platforms seamlessly. AI and Automation Opportunity Identification:The client has comprehensive AI governance and existing enterprise AI investment. You'll identify where AI adds genuine value and work with our Data & AI team to implement. Enable Vendor Strategy:Supporting the client's goal to internalize some of contractor spend through strategy and execution. What We Need Transformation Track Record: 15+ years building PMO capabilities in global matrix organizations Proven success moving organizations from informal practices to professional service delivery Experience in pharmaceutical, FMCG, consumer goods, or other highly regulated industries preferred Track record of sustainable capability building, not consultant dependency Leadership and Navigation Skills: Exceptional at building relationships and managing political complexity Comfortable working with C-suite while maintaining hands-on delivery accountability Ability to convert resistance through results and diplomatic influence Experience leading pilots and "test and learn" approaches before scaling Business and Opportunity Judgment: Understanding of shared services/GBS models with service catalogues and pricing Ability to identify where AI/automation creates genuine value vs. hype Experience connecting PMO capabilities to quantified business outcomes Comfort working alongside technical specialists while focusing on business strategy What You Don't Need to Be Technical Implementation Expert:We have ServiceNow specialists, Data & AI engineers, and integration architects. You guide strategy and identify opportunities; they handle technical execution. AI/ML Specialist:You need business judgment about where AI adds value, insights and ensure governance compliance. Our technical team builds the actual capabilities.
Feb 08, 2026
Full time
What You'll Lead Months 1-6: Design Through Active Validation Conduct stakeholder alignment across Finance, Supply, HR, Technology functions spanning 6 countries Design operating model, service catalogue, and governance frameworks based on stakeholder input Launch POCs testing Version 1.0 methodologies with willing participants Refine approaches based on real project evidence, not theoretical discussions Build champion network through demonstrated results and peer advocacy Months 7-12: Scale and Transfer Roll out proven methodologies across organization with comprehensive training Transition accountability to Senior PMO Director who shadowed the design work Ensure knowledge transfer through coaching and progressive responsibility handover Establish sustainable operations with quarterly advisory support model Launch enablement with technology Your Key Challenges Complex Stakeholder Dynamics:Building consensus across multiple functional areas that historically operated in siloes to enable 500+ PMs with varying skills, entrenched practices, and competing priorities. You'll need diplomatic skills to create coalitions through demonstrated value, not executive mandate. Technology Strategy Decisions:Guiding enterprise PMO platform optimization while preparing for future platform migration. Our technical specialists handle implementation; you ensure business logic transfers across platforms seamlessly. AI and Automation Opportunity Identification:The client has comprehensive AI governance and existing enterprise AI investment. You'll identify where AI adds genuine value and work with our Data & AI team to implement. Enable Vendor Strategy:Supporting the client's goal to internalize some of contractor spend through strategy and execution. What We Need Transformation Track Record: 15+ years building PMO capabilities in global matrix organizations Proven success moving organizations from informal practices to professional service delivery Experience in pharmaceutical, FMCG, consumer goods, or other highly regulated industries preferred Track record of sustainable capability building, not consultant dependency Leadership and Navigation Skills: Exceptional at building relationships and managing political complexity Comfortable working with C-suite while maintaining hands-on delivery accountability Ability to convert resistance through results and diplomatic influence Experience leading pilots and "test and learn" approaches before scaling Business and Opportunity Judgment: Understanding of shared services/GBS models with service catalogues and pricing Ability to identify where AI/automation creates genuine value vs. hype Experience connecting PMO capabilities to quantified business outcomes Comfort working alongside technical specialists while focusing on business strategy What You Don't Need to Be Technical Implementation Expert:We have ServiceNow specialists, Data & AI engineers, and integration architects. You guide strategy and identify opportunities; they handle technical execution. AI/ML Specialist:You need business judgment about where AI adds value, insights and ensure governance compliance. Our technical team builds the actual capabilities.
ServiceNow Solutions Architect Lead - remote based - 90,000 to 100,000 Global organisation are looking to add a ServiceNow Solutions Architect Lead to their team. You'll be the go-to lead authority for ServiceNow architecture, working closely with stakeholders to design, implement, and optimise enterprise-scale ServiceNow solutions that deliver measurable business value. Key Responsibilities Lead the design and architecture of ServiceNow solutions across ITSM, ITOM, CMDB Translate business requirements into technical designs aligned with best practices. Oversee end-to-end solution delivery, from proof-of-concept to production deployment. Define and maintain architectural standards, integration patterns, and governance processes. Collaborate with developers, administrators, and business analysts to ensure cohesive, scalable solutions. Stay current with ServiceNow capabilities and roadmap, advising on adoption of new features. Skills & Experience Required Proven experience as a ServiceNow Architect. Deep technical knowledge of ServiceNow platform capabilities, configuration, and Scripting. Strong understanding of ITIL processes and enterprise service management. Experience in integrating ServiceNow with external systems using APIs, MID Servers, and web services. For more information on this fully remote based ServiceNow Solutions Architect position please contact (see below) ServiceNow Solutions Architect Lead - remote based - 90,000 to 100,000
Feb 01, 2026
Full time
ServiceNow Solutions Architect Lead - remote based - 90,000 to 100,000 Global organisation are looking to add a ServiceNow Solutions Architect Lead to their team. You'll be the go-to lead authority for ServiceNow architecture, working closely with stakeholders to design, implement, and optimise enterprise-scale ServiceNow solutions that deliver measurable business value. Key Responsibilities Lead the design and architecture of ServiceNow solutions across ITSM, ITOM, CMDB Translate business requirements into technical designs aligned with best practices. Oversee end-to-end solution delivery, from proof-of-concept to production deployment. Define and maintain architectural standards, integration patterns, and governance processes. Collaborate with developers, administrators, and business analysts to ensure cohesive, scalable solutions. Stay current with ServiceNow capabilities and roadmap, advising on adoption of new features. Skills & Experience Required Proven experience as a ServiceNow Architect. Deep technical knowledge of ServiceNow platform capabilities, configuration, and Scripting. Strong understanding of ITIL processes and enterprise service management. Experience in integrating ServiceNow with external systems using APIs, MID Servers, and web services. For more information on this fully remote based ServiceNow Solutions Architect position please contact (see below) ServiceNow Solutions Architect Lead - remote based - 90,000 to 100,000
Senior ITSM Architect Must have an Active DV Clearance An opportunity has arisen for a Senior ITSM Architect to support major digital transformation programmes within secure and regulated environments. This role focuses on designing robust ITSM tooling solutions that enable reliable service delivery across complex estates. You will work within an Agile team, reporting to a Solution Owner, and take ownership of architecture design across a range of ITSM platforms. About the Role - Senior ITSM Architect As a Senior ITSM Architect , you will design, configure, and customise ITSM tooling solutions across cloud, on premises, and hybrid environments. You will produce clear design documentation and ensure solutions align with service management processes and security requirements. You will collaborate with delivery teams to improve service efficiency, resilience, and automation. The role involves shaping scalable tooling architectures that support long term operational needs. Key Skills - Senior ITSM Architect Extensive experience with ITSM tools such as ServiceNow, BMC Remedy, BMC Helix, CA Service Desk, Cherwell, Freshworks, or ManageEngine . Strong working knowledge of ITSM, ITIL, ITOM, and eTOM processes. Experience designing secure, large scale ITSM solutions across complex estates. Solid understanding of Windows Server, Active Directory, SQL Server, PKI , and certificate management. Scripting and development knowledge including SQL, PowerShell, JavaScript, REST APIs, C#, Power BI , and reporting tools. Use your expertise to shape enterprise service management capability as a Senior ITSM Architect . To apply, please send your CV by pressing the apply button.
Jan 30, 2026
Contractor
Senior ITSM Architect Must have an Active DV Clearance An opportunity has arisen for a Senior ITSM Architect to support major digital transformation programmes within secure and regulated environments. This role focuses on designing robust ITSM tooling solutions that enable reliable service delivery across complex estates. You will work within an Agile team, reporting to a Solution Owner, and take ownership of architecture design across a range of ITSM platforms. About the Role - Senior ITSM Architect As a Senior ITSM Architect , you will design, configure, and customise ITSM tooling solutions across cloud, on premises, and hybrid environments. You will produce clear design documentation and ensure solutions align with service management processes and security requirements. You will collaborate with delivery teams to improve service efficiency, resilience, and automation. The role involves shaping scalable tooling architectures that support long term operational needs. Key Skills - Senior ITSM Architect Extensive experience with ITSM tools such as ServiceNow, BMC Remedy, BMC Helix, CA Service Desk, Cherwell, Freshworks, or ManageEngine . Strong working knowledge of ITSM, ITIL, ITOM, and eTOM processes. Experience designing secure, large scale ITSM solutions across complex estates. Solid understanding of Windows Server, Active Directory, SQL Server, PKI , and certificate management. Scripting and development knowledge including SQL, PowerShell, JavaScript, REST APIs, C#, Power BI , and reporting tools. Use your expertise to shape enterprise service management capability as a Senior ITSM Architect . To apply, please send your CV by pressing the apply button.
TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Wh o we are The Enterprise Architecture team at TJX drives technology strategy , innovation, and governance across multiple technical domains to ensure all technology decisions align with business goals and enterprise standards. We are seeking a Senior Enterprise Architect with d eep ServiceNow experience to lead the design, architecture, and governance of our enterprise ServiceNow platform. You will define the strategic direction of the platform, ensure scalable and secure implementations, and partner with business and IT stakeholders to maximize the value of ServiceNow aligning with the overall TJX IT strategy and vision. What you'll need As a Senior Architect within the Enterprise Architecture team, you will provide strategic leadership and technical expertise across the enterprise architecture landscape while serving as the primary authority for ServiceNow platform architecture. This role combines deep knowledge of enterprise architecture principles with hands-on experience in designing and governing ServiceNow solutions that align with business objectives and enterprise standards. Our team is looking for people with deep technical expertise , architectural leadership, and a passion for building solutions that enable business agility. We want creative people that bring in thought leadership and interpersonal skills to demonstrate leadership by example, not authority, and who can foster an inclusive environment where everyone feels heard What you will do Serve as the primary architect for the ServiceNow platform, while ensuring its integration and strategic positioning within the broader enterprise ecosystem Lead the architecture and design of solutions across ServiceNow modules (ITOM, ITBM/PPM, HRSD, CSM, ITAM, GRC , SecOps, Integration Services, Intelligence & AI, ITSM / DevOps etc.) Partner with enterprise and solution architects to design end-to-end solutions that span multiple platforms and domains Develop an understanding of TJX 's global business strategies and contribute to development of an application rationalization & modernization roadmap. Develop reusable frameworks, reference architectures, and design templates Supports the publication and communication of strategic technology standards, frameworks, principles and roadmaps to be used throughout the IT organization to guide technology decisions and leverage opportunities through efficient design Define and evolve the enterprise ServiceNow platform 's architecture and roadmap aligned with business needs Promote DevOps, CI/CD, and cloud-native practices across ServiceNow and other enterprise solutions Lead high-level design, integration patterns, and performance/scalability best practices Ensure adherence to platform best practices, security, data model integrity, and upgradeability Define and enforce architectural governance processes and design review boards Stay abreast of new ServiceNow product offerings, trends, and emerging technologies Successful candidate will have 8+ years of overall IT experience, including 5+ years in enterprise architecture or solution architecture, with a proven track record of designing and implementing large-scale, enterprise-level systems across multiple domains. 5+ years of ServiceNow platform architecture and solution design experience, including complex, multi-module implementations. Strong understanding of enterprise architecture principles, frameworks (e.g., TOGAF, Zachman), security, and data governance. Strong understanding of cloud computing concepts and foundational cloud skills, including IaaS, PaaS, SaaS, and hybrid architectures ; experience with DevSecOps practices, CI/CD pipelines Ability to bridge business and technology, translating strategic objectives into actionable architecture roadmaps Expertise in ServiceNow core components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, and Custom Apps. Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) certification Experience with integration design patterns and technologies ( Event Driven, REST, SOAP, JDBC, APIs) across heterogeneous systems. Strong leadership, communication, and stakeholder influencing skills. Bachelor's and/or master's degree in computer science, Computer Engineering, or related field, or equivalent experience. Preferred Qualifications ServiceNow Certified Application Developer (CAD) certification is preferable Experience designing multi-instance or global ServiceNow deployments Exposure to SAFe Agile methodologies and DevOps practices Knowledge of complementary platforms (Workday, Azure/Cloud, etc.). Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 770 Cochituate Rd Location: USA Home Office Framingham MA 770 Cochituate Rd This position has a starting salary range of $(phone number removed) to $(phone number removed) per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.
Jan 30, 2026
Full time
TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Wh o we are The Enterprise Architecture team at TJX drives technology strategy , innovation, and governance across multiple technical domains to ensure all technology decisions align with business goals and enterprise standards. We are seeking a Senior Enterprise Architect with d eep ServiceNow experience to lead the design, architecture, and governance of our enterprise ServiceNow platform. You will define the strategic direction of the platform, ensure scalable and secure implementations, and partner with business and IT stakeholders to maximize the value of ServiceNow aligning with the overall TJX IT strategy and vision. What you'll need As a Senior Architect within the Enterprise Architecture team, you will provide strategic leadership and technical expertise across the enterprise architecture landscape while serving as the primary authority for ServiceNow platform architecture. This role combines deep knowledge of enterprise architecture principles with hands-on experience in designing and governing ServiceNow solutions that align with business objectives and enterprise standards. Our team is looking for people with deep technical expertise , architectural leadership, and a passion for building solutions that enable business agility. We want creative people that bring in thought leadership and interpersonal skills to demonstrate leadership by example, not authority, and who can foster an inclusive environment where everyone feels heard What you will do Serve as the primary architect for the ServiceNow platform, while ensuring its integration and strategic positioning within the broader enterprise ecosystem Lead the architecture and design of solutions across ServiceNow modules (ITOM, ITBM/PPM, HRSD, CSM, ITAM, GRC , SecOps, Integration Services, Intelligence & AI, ITSM / DevOps etc.) Partner with enterprise and solution architects to design end-to-end solutions that span multiple platforms and domains Develop an understanding of TJX 's global business strategies and contribute to development of an application rationalization & modernization roadmap. Develop reusable frameworks, reference architectures, and design templates Supports the publication and communication of strategic technology standards, frameworks, principles and roadmaps to be used throughout the IT organization to guide technology decisions and leverage opportunities through efficient design Define and evolve the enterprise ServiceNow platform 's architecture and roadmap aligned with business needs Promote DevOps, CI/CD, and cloud-native practices across ServiceNow and other enterprise solutions Lead high-level design, integration patterns, and performance/scalability best practices Ensure adherence to platform best practices, security, data model integrity, and upgradeability Define and enforce architectural governance processes and design review boards Stay abreast of new ServiceNow product offerings, trends, and emerging technologies Successful candidate will have 8+ years of overall IT experience, including 5+ years in enterprise architecture or solution architecture, with a proven track record of designing and implementing large-scale, enterprise-level systems across multiple domains. 5+ years of ServiceNow platform architecture and solution design experience, including complex, multi-module implementations. Strong understanding of enterprise architecture principles, frameworks (e.g., TOGAF, Zachman), security, and data governance. Strong understanding of cloud computing concepts and foundational cloud skills, including IaaS, PaaS, SaaS, and hybrid architectures ; experience with DevSecOps practices, CI/CD pipelines Ability to bridge business and technology, translating strategic objectives into actionable architecture roadmaps Expertise in ServiceNow core components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, and Custom Apps. Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) certification Experience with integration design patterns and technologies ( Event Driven, REST, SOAP, JDBC, APIs) across heterogeneous systems. Strong leadership, communication, and stakeholder influencing skills. Bachelor's and/or master's degree in computer science, Computer Engineering, or related field, or equivalent experience. Preferred Qualifications ServiceNow Certified Application Developer (CAD) certification is preferable Experience designing multi-instance or global ServiceNow deployments Exposure to SAFe Agile methodologies and DevOps practices Knowledge of complementary platforms (Workday, Azure/Cloud, etc.). Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 770 Cochituate Rd Location: USA Home Office Framingham MA 770 Cochituate Rd This position has a starting salary range of $(phone number removed) to $(phone number removed) per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.
