Monitoring & Observability Architect 3 months initially Location: Remote with travel to London as required Upto 750.00 Per Day - Inside IR35 via Umbrella A highly accomplished, UK based Monitoring and Observability Architect is required to work on the following deliverables - Key deliverables: Gain an understanding of the current state architecture Design the target state architecture Work with the product owner to design an implementation roadmap and transitionary architectures Assist with technical inputs for development of M&O business case Experience: Deep experience in building enterprise monitoring and observability platforms Active knowledge on enterprise deployments of dynatrace, ServiceNow and Grafana Experience of highly regulated environments within Tier 1 insurance providers Understanding of how monitoring is used in ITIL processes If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Jan 19, 2026
Contractor
Monitoring & Observability Architect 3 months initially Location: Remote with travel to London as required Upto 750.00 Per Day - Inside IR35 via Umbrella A highly accomplished, UK based Monitoring and Observability Architect is required to work on the following deliverables - Key deliverables: Gain an understanding of the current state architecture Design the target state architecture Work with the product owner to design an implementation roadmap and transitionary architectures Assist with technical inputs for development of M&O business case Experience: Deep experience in building enterprise monitoring and observability platforms Active knowledge on enterprise deployments of dynatrace, ServiceNow and Grafana Experience of highly regulated environments within Tier 1 insurance providers Understanding of how monitoring is used in ITIL processes If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Security Architect SAP, ServiceNow, SalesForce, Azure Were looking for an experienced Security Solutions Architect to lead security architecture across a major enterprise transformation programme. If you thrive in complex environments, enjoy shaping secure design across multiple platforms, and can influence senior stakeholders, this is a standout opportunity click apply for full job details
Jan 17, 2026
Full time
Security Architect SAP, ServiceNow, SalesForce, Azure Were looking for an experienced Security Solutions Architect to lead security architecture across a major enterprise transformation programme. If you thrive in complex environments, enjoy shaping secure design across multiple platforms, and can influence senior stakeholders, this is a standout opportunity click apply for full job details
AWS/Azure Integration Engineer Government Client - Candidates must be eligible for UK Security Clearance 50,000 - 70,000 per annum depending on experience Hybrid, 3 days on site in Stevenage Permanent Role Brief We are seeking experienced Integration Engineers to join our Software & Integration team on a permanent basis. You will play a critical role in designing, building, and documenting integrations across AWS and Azure , enabling secure, scalable, and resilient data flows between cloud platforms, SaaS applications, and on-premise systems . This is a hands-on technical role requiring close collaboration with software engineers, business analysts, solution architects, and QA teams . You will contribute to both delivery of major transformation initiatives and the continuous improvement of integration standards, tooling, and best practices . Key Responsibilities Design, develop, and support cloud integrations across AWS and Azure , including low-code / no-code solutions Translate business and functional requirements into robust technical integration designs Build and maintain API-led, event-driven, and batch integrations across SaaS, cloud, and on-prem environments Configure, monitor, and support integration workflows to ensure performance, reliability, and security Support and enhance CI/CD pipelines for integration solutions Contribute to integration architecture decisions , patterns, and tooling standards Essential Experience Proven hands-on experience with low-code / no-code integration tools , including: Power Automate, Azure Logic Apps, AWS AppFlow, MuleSoft Composer Strong understanding of cloud services and integration patterns across both AWS and Azure Solid experience with API design and management , including REST , SOAP , and event-driven architectures Hands-on development experience using Python , JavaScript, and/or ETL / data transformation tools Experience integrating with enterprise SaaS platforms such as Salesforce , ServiceNow , SAP , or Pega Strong communication skills, able to engage technical and non-technical stakeholders Excellent documentation skills , including integration designs and operational runbooks Desirable Qualifications Experience working in secure, regulated, or governed cloud environments Knowledge of identity, access management (IAM), and secure integration patterns Bachelor's degree in Computer Science, IT, or a related discipline Security Clearance Candidates must hold or be eligible for UK Security Clearance Eligibility requires a minimum of 5 years' continuous UK residency , alongside other standard clearance criteria Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jan 16, 2026
Full time
AWS/Azure Integration Engineer Government Client - Candidates must be eligible for UK Security Clearance 50,000 - 70,000 per annum depending on experience Hybrid, 3 days on site in Stevenage Permanent Role Brief We are seeking experienced Integration Engineers to join our Software & Integration team on a permanent basis. You will play a critical role in designing, building, and documenting integrations across AWS and Azure , enabling secure, scalable, and resilient data flows between cloud platforms, SaaS applications, and on-premise systems . This is a hands-on technical role requiring close collaboration with software engineers, business analysts, solution architects, and QA teams . You will contribute to both delivery of major transformation initiatives and the continuous improvement of integration standards, tooling, and best practices . Key Responsibilities Design, develop, and support cloud integrations across AWS and Azure , including low-code / no-code solutions Translate business and functional requirements into robust technical integration designs Build and maintain API-led, event-driven, and batch integrations across SaaS, cloud, and on-prem environments Configure, monitor, and support integration workflows to ensure performance, reliability, and security Support and enhance CI/CD pipelines for integration solutions Contribute to integration architecture decisions , patterns, and tooling standards Essential Experience Proven hands-on experience with low-code / no-code integration tools , including: Power Automate, Azure Logic Apps, AWS AppFlow, MuleSoft Composer Strong understanding of cloud services and integration patterns across both AWS and Azure Solid experience with API design and management , including REST , SOAP , and event-driven architectures Hands-on development experience using Python , JavaScript, and/or ETL / data transformation tools Experience integrating with enterprise SaaS platforms such as Salesforce , ServiceNow , SAP , or Pega Strong communication skills, able to engage technical and non-technical stakeholders Excellent documentation skills , including integration designs and operational runbooks Desirable Qualifications Experience working in secure, regulated, or governed cloud environments Knowledge of identity, access management (IAM), and secure integration patterns Bachelor's degree in Computer Science, IT, or a related discipline Security Clearance Candidates must hold or be eligible for UK Security Clearance Eligibility requires a minimum of 5 years' continuous UK residency , alongside other standard clearance criteria Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
About Us Turnkey Consulting is an independent risk and security consultancy that brings together people, protection, and performance to help organisations achieve Digital Enterprise Resilience. For more than 20 years, Turnkey has enabled the world's leading companies to understand and optimise their risk and security landscape through assessment-based road mapping, organisational empowerment, and expert application of market-leading technologies. Turnkey is headquartered in London with offices across Asia, Australia, Europe, and North America. The Opportunity We are looking for a Senior PAM Engineer or Architect with strong experience in Privileged Access Management (PAM) to join our Identity & Access Management practice. You will play a leading role in delivering and optimising PAM solutions for our clients, working across the full project lifecycle and engaging with stakeholders at all levels. We welcome applications from individuals with a proven track record in implementing PAM solutions, particularly those with expertise in Delinea, CyberArk, or BeyondTrust. Experience with IGA (especially SailPoint or similar technologies) is highly advantageous, as is exposure to broader identity and authentication technologies. Your skills and experience will be assessed against the requirements of the role, and we offer two grades: Senior Engineer and Architect. The Architect grade includes additional responsibilities around technical leadership, solution design, and commercial/project management. Key Responsibilities Lead or contribute to the design, configuration, and deployment of PAM solutions (SaaS, cloud, and on prem), ensuring alignment with business, security, and compliance requirements. Implement and optimise privileged access controls, including credential vaulting, session management, and monitoring. Integrate PAM platforms with enterprise systems (Active Directory, Entra, LDAP, HR systems, ServiceNow, etc.). Support authentication and access management initiatives, including SSO, MFA, and passwordless authentication. Collaborate with clients to gather requirements, facilitate workshops, and translate business needs into actionable technical solutions. Produce high quality technical documentation, configuration guides, and process documentation. Provide technical leadership and mentoring to junior team members. Troubleshoot and resolve complex PAM and IAM issues, ensuring smooth project delivery. Stay current with industry trends, best practices, and emerging technologies in PAM and IAM. Additional responsibilities for Architect Grade Own the end to end technical design and architecture of PAM solutions, ensuring scalability, security, and future proofing. Deliver high and low level solution designs, technical roadmaps, and transition plans. Lead technical discussions with clients, stakeholders, and delivery teams, acting as a subject matter expert. Oversee project delivery, manage commercial outcomes, and contribute to project management activities. Drive continuous improvement in solution delivery, process optimisation, and client outcomes. Represent Turnkey in client engagements, industry events, and thought leadership initiatives. Core Skills & Experience Senior Engineer 3-5 years' experience delivering PAM solutions, with a strong focus on Delinea, CyberArk, BeyondTrust, or similar platforms. Hands on experience with privileged account lifecycle management, credential vaulting, session monitoring, and access reviews. Strong understanding of authentication protocols and technologies (SSO, MFA, Entra, Azure AD, LDAP, SAML, OAuth). Experience integrating PAM platforms with HR systems, ServiceNow, and other enterprise applications. Proficiency in scripting (PowerShell, JavaScript, BeanShell) and API integration (REST, SCIM, JDBC). Excellent communication and stakeholder management skills, with the ability to explain complex technical concepts to non technical audiences. Consulting mindset, with experience gathering and analysing business requirements and translating them into technical solutions. Experience producing high quality deliverables and documentation. Proactive, self driven, and collaborative approach to problem solving and project delivery. Architect 5+ years' experience delivering PAM solutions, with deep expertise in Delinea, CyberArk, BeyondTrust, and broader IAM technologies. Demonstrated experience in technical leadership, solution architecture, and end to end project delivery. Proven ability to design scalable, secure, and future proof PAM solutions for complex enterprise environments. Experience managing commercial outcomes and contributing to project management activities. Desirable Skills Experience with IGA solutions (SailPoint or similar technologies). Product certifications in PAM or IGA platforms. Experience with cloud identity systems (Entra AD, Okta, GCP, AWS IAM). Familiarity with regulatory frameworks and audit requirements. Project management or commercial experience (for Architect grade). Experience in professional services consulting, ideally with Big 4 or similar. Why Join Turnkey? Work in a rapidly growing consulting firm, that delivers leading edge technologies and works with high profile clients. Be part of a flexible, supportive, and collaborative team. Enjoy a culture that values diversity, inclusion, and continuous learning. Access to training, certifications, and career development opportunities. Make a real impact in a company that values your ideas and expertise. Application Process We assess every applicant's skills and experience against the requirements of the role and will consider you for either the Senior Engineer or Architect grade, depending on your background and aspirations. Salary Competitive base salary depending on a combination of factors including level of experience and expertise, in addition to an OTE bonus. Benefits Pension: on joining, employees will be automatically enrolled in our workplace pension scheme. Holiday Entitlement: employees receive 25 days per holiday year plus all statutory bank and public holidays in England and Wales. Private Medical Insurance: employees will be enrolled on to the company BUPA healthcare scheme. Insurances: Life Insurance and Critical Illness cover are provided to all employees. Carbon Offset: Employees will be enrolled onto the company carbon offset scheme which is committed to offsetting at least 50% of all employee personal carbon emissions. All Turnkey employees are entitled to £40 worth of carbon credits each year, which can offset 7 tonnes of carbon. Options are available to increase carbon credit amounts which would be treated as a benefit in kind. Location Based in our London office (preferred), with hybrid working.
Jan 16, 2026
Full time
About Us Turnkey Consulting is an independent risk and security consultancy that brings together people, protection, and performance to help organisations achieve Digital Enterprise Resilience. For more than 20 years, Turnkey has enabled the world's leading companies to understand and optimise their risk and security landscape through assessment-based road mapping, organisational empowerment, and expert application of market-leading technologies. Turnkey is headquartered in London with offices across Asia, Australia, Europe, and North America. The Opportunity We are looking for a Senior PAM Engineer or Architect with strong experience in Privileged Access Management (PAM) to join our Identity & Access Management practice. You will play a leading role in delivering and optimising PAM solutions for our clients, working across the full project lifecycle and engaging with stakeholders at all levels. We welcome applications from individuals with a proven track record in implementing PAM solutions, particularly those with expertise in Delinea, CyberArk, or BeyondTrust. Experience with IGA (especially SailPoint or similar technologies) is highly advantageous, as is exposure to broader identity and authentication technologies. Your skills and experience will be assessed against the requirements of the role, and we offer two grades: Senior Engineer and Architect. The Architect grade includes additional responsibilities around technical leadership, solution design, and commercial/project management. Key Responsibilities Lead or contribute to the design, configuration, and deployment of PAM solutions (SaaS, cloud, and on prem), ensuring alignment with business, security, and compliance requirements. Implement and optimise privileged access controls, including credential vaulting, session management, and monitoring. Integrate PAM platforms with enterprise systems (Active Directory, Entra, LDAP, HR systems, ServiceNow, etc.). Support authentication and access management initiatives, including SSO, MFA, and passwordless authentication. Collaborate with clients to gather requirements, facilitate workshops, and translate business needs into actionable technical solutions. Produce high quality technical documentation, configuration guides, and process documentation. Provide technical leadership and mentoring to junior team members. Troubleshoot and resolve complex PAM and IAM issues, ensuring smooth project delivery. Stay current with industry trends, best practices, and emerging technologies in PAM and IAM. Additional responsibilities for Architect Grade Own the end to end technical design and architecture of PAM solutions, ensuring scalability, security, and future proofing. Deliver high and low level solution designs, technical roadmaps, and transition plans. Lead technical discussions with clients, stakeholders, and delivery teams, acting as a subject matter expert. Oversee project delivery, manage commercial outcomes, and contribute to project management activities. Drive continuous improvement in solution delivery, process optimisation, and client outcomes. Represent Turnkey in client engagements, industry events, and thought leadership initiatives. Core Skills & Experience Senior Engineer 3-5 years' experience delivering PAM solutions, with a strong focus on Delinea, CyberArk, BeyondTrust, or similar platforms. Hands on experience with privileged account lifecycle management, credential vaulting, session monitoring, and access reviews. Strong understanding of authentication protocols and technologies (SSO, MFA, Entra, Azure AD, LDAP, SAML, OAuth). Experience integrating PAM platforms with HR systems, ServiceNow, and other enterprise applications. Proficiency in scripting (PowerShell, JavaScript, BeanShell) and API integration (REST, SCIM, JDBC). Excellent communication and stakeholder management skills, with the ability to explain complex technical concepts to non technical audiences. Consulting mindset, with experience gathering and analysing business requirements and translating them into technical solutions. Experience producing high quality deliverables and documentation. Proactive, self driven, and collaborative approach to problem solving and project delivery. Architect 5+ years' experience delivering PAM solutions, with deep expertise in Delinea, CyberArk, BeyondTrust, and broader IAM technologies. Demonstrated experience in technical leadership, solution architecture, and end to end project delivery. Proven ability to design scalable, secure, and future proof PAM solutions for complex enterprise environments. Experience managing commercial outcomes and contributing to project management activities. Desirable Skills Experience with IGA solutions (SailPoint or similar technologies). Product certifications in PAM or IGA platforms. Experience with cloud identity systems (Entra AD, Okta, GCP, AWS IAM). Familiarity with regulatory frameworks and audit requirements. Project management or commercial experience (for Architect grade). Experience in professional services consulting, ideally with Big 4 or similar. Why Join Turnkey? Work in a rapidly growing consulting firm, that delivers leading edge technologies and works with high profile clients. Be part of a flexible, supportive, and collaborative team. Enjoy a culture that values diversity, inclusion, and continuous learning. Access to training, certifications, and career development opportunities. Make a real impact in a company that values your ideas and expertise. Application Process We assess every applicant's skills and experience against the requirements of the role and will consider you for either the Senior Engineer or Architect grade, depending on your background and aspirations. Salary Competitive base salary depending on a combination of factors including level of experience and expertise, in addition to an OTE bonus. Benefits Pension: on joining, employees will be automatically enrolled in our workplace pension scheme. Holiday Entitlement: employees receive 25 days per holiday year plus all statutory bank and public holidays in England and Wales. Private Medical Insurance: employees will be enrolled on to the company BUPA healthcare scheme. Insurances: Life Insurance and Critical Illness cover are provided to all employees. Carbon Offset: Employees will be enrolled onto the company carbon offset scheme which is committed to offsetting at least 50% of all employee personal carbon emissions. All Turnkey employees are entitled to £40 worth of carbon credits each year, which can offset 7 tonnes of carbon. Options are available to increase carbon credit amounts which would be treated as a benefit in kind. Location Based in our London office (preferred), with hybrid working.
Acuiti Labs is a specialist Global SAP consulting firm headquartered in London, UK, servicing clients globally for 'Consume to Cash' process transformation and optimization. We solve business challenges and problems using the most appropriate solution architecture, technology which fits into the client's requirements and provides optimum functionalities, build tech platforms, and enable market-winning digital strategies. Our core expertise and experience are in technology R&D, digital and business strategy. We deploy efficient and effective talent solutions to enable innovation and build software products and solutions in a robust and economic manner. We also have innovative business engagement models to suit the needs of each client. For moreinformation, please visit our website. Most Innovative Companies in The UK - 2024 Great Place to Work Certified - 2022, 2023, 2024 & 2025 What we believe in: We take pride in having a diverse and talented workforce spread across various geographical locations. We are a gender-neutral organization and we strongly believe in Diversity and Inclusion. Our core values include - Integrity Learning Organizational pride Respect What We Do: Innovation is at the heart of everything that Acuiti Labs offer. As an SAP Silver Partner, and an SAP BRIM company, Acuiti Labs has been delivering business technology solutions & digital transformation deploying SAP BRIM (Billing) on S/4HANA and cloud-based applications such as Subscription Billing, CPQ & Entitlement Management. Acuiti Labs come with the experience of multiple industry use cases to support the subscription and consumption-based Target Operating Models. This includes Mobility-as-a-Service (Travel using Public Transport and Private Vehicles), Tourism-as-a-Service (Hotels, Entertainment Parks), Ports-as-a-Service (Airports and Seaports), Postal-as-a-Service, Telco-as-a -service, and Software-as-a-Service. "Our core expertise and experience lie in providing reliable technology, enabling digital transformation for an intelligent enterprise, and offering business strategy consulting, and deploying innovative and efficient solutions. What we offer you: We are proud to be an organization that firmly believes in having a company culture that is friendly,motivating, nurturing, and challenging at the same time. we enthusiastically promote new policies and practices that ensures wellbeing of our employees. We offer comprehensive benefits including life insurance, group medical coverage for you and your family, and personal accident protection. Enjoy a supportive work-life balance with flexible hours, paid time off, and various lifestyle perks. Be recognized with monthly rewards, spot bonuses, and growth shares, while advancing your career with training, global exposure, and onsite opportunities. We're committed to your development, diversity, and well-being. Role Overview TheInformation Security Officer (ISO)will be responsible for establishing, implementing, monitoring, and improving Acuiti Labs'Information Security Management System (ISMS)andData Protection frameworkin alignment withISO/IEC 27001:2013,ISO/IEC 27001:2022, andISO/IEC 27701:2019standards. This role combines strategic planning, risk management, compliance oversight, and hands on execution to ensure robust protection of Acuiti Labs' information assets and adherence to regulatory and client requirements. Key Responsibilities 1. Planning Define information security goals and objectives aligned with Acuiti Labs' business strategy. Establish the scope and boundaries of the organization's ISMS. Develop and maintain information security policies, standards, and guidelines. Create classification policies for information assets and ensure appropriate handling procedures. Plan and implement ISMS in compliance withISO/IEC 27001standards. Develop risk management and security implementation frameworks with measurable KPIs. Define and maintain a process for continuous review and improvement of security policies and procedures. 2. Information Security Management Maintain and improve the organization-wideInformation Security and Risk Management Plan. Ensure integration of security principles into all business and IT processes. Conduct regularrisk assessments, vulnerability analyses, and impact assessments. Define and implementrisk treatmentandresidual risk evaluationmeasures. Oversee incident response, including documentation, analysis, and remediation of security breaches. Monitor compliance with legal, regulatory, and contractual requirements. Lead organization-widesecurity awareness and training programsand measure their effectiveness. DriveBusiness Continuity and Disaster Recovery Planning (BCP/DR)initiatives, including periodic drills and updates. Manage change control processes for ISMS and IT infrastructure updates. Ensure vendor and contractor compliance with organizational security standards. 3. Data Protection Officer Responsibilities Serve as the primary point of contact fordata privacy and protection matters. Ensure compliance withISO/IEC 27701:2019,GDPR, and other relevant data protection laws. Maintain detailed records of all data processing activities. Conduct periodicdata protection impact assessments (DPIAs). Respond todata subject requestsand coordinate with supervisory authorities as needed. Monitor changes in privacy laws and update internal practices accordingly. 4. Information Security Auditing Conduct internalISMS auditsat least annually or after significant infrastructure changes. Evaluate compliance withlegal, regulatory, and organizational information security requirements. Prepare and present audit reports with actionable recommendations to senior management. Lead remediation efforts and ensure timely closure of audit findings. Qualifications Bachelor's or Master's degree in Information Technology, Computer Science, or related field. Relevant certifications such asCISSP, CISM, CISA, or CRISCare highly desirable. 5-10 years of progressive experience in Information Security, Risk Management, or IT Governance, ideally within theIT or SAP consulting industry. Proven experience implementing or maintainingISO/IEC 27001andISO/IEC 27701standards. Strong understanding ofIT audit principles,cybersecurity frameworks, andrisk assessment methodologies. Desired Skills and Competencies In-depth understanding ofinfrastructure security,cloud platforms (AWS, Azure),network security, andidentity management. Experience withMicrosoft technologies(Windows Server, Active Directory, M365) andServiceNow. Strong knowledge ofSAP ecosystemsecurity considerations preferred. Exceptional communication, leadership, and stakeholder management skills. Ability to work independently, manage multiple priorities, and drive cross functional collaboration. Strong ethical standards, analytical mindset, and commitment to continuous improvement. Awareness of global data privacy regulations and cybersecurity trends.
Jan 16, 2026
Full time
Acuiti Labs is a specialist Global SAP consulting firm headquartered in London, UK, servicing clients globally for 'Consume to Cash' process transformation and optimization. We solve business challenges and problems using the most appropriate solution architecture, technology which fits into the client's requirements and provides optimum functionalities, build tech platforms, and enable market-winning digital strategies. Our core expertise and experience are in technology R&D, digital and business strategy. We deploy efficient and effective talent solutions to enable innovation and build software products and solutions in a robust and economic manner. We also have innovative business engagement models to suit the needs of each client. For moreinformation, please visit our website. Most Innovative Companies in The UK - 2024 Great Place to Work Certified - 2022, 2023, 2024 & 2025 What we believe in: We take pride in having a diverse and talented workforce spread across various geographical locations. We are a gender-neutral organization and we strongly believe in Diversity and Inclusion. Our core values include - Integrity Learning Organizational pride Respect What We Do: Innovation is at the heart of everything that Acuiti Labs offer. As an SAP Silver Partner, and an SAP BRIM company, Acuiti Labs has been delivering business technology solutions & digital transformation deploying SAP BRIM (Billing) on S/4HANA and cloud-based applications such as Subscription Billing, CPQ & Entitlement Management. Acuiti Labs come with the experience of multiple industry use cases to support the subscription and consumption-based Target Operating Models. This includes Mobility-as-a-Service (Travel using Public Transport and Private Vehicles), Tourism-as-a-Service (Hotels, Entertainment Parks), Ports-as-a-Service (Airports and Seaports), Postal-as-a-Service, Telco-as-a -service, and Software-as-a-Service. "Our core expertise and experience lie in providing reliable technology, enabling digital transformation for an intelligent enterprise, and offering business strategy consulting, and deploying innovative and efficient solutions. What we offer you: We are proud to be an organization that firmly believes in having a company culture that is friendly,motivating, nurturing, and challenging at the same time. we enthusiastically promote new policies and practices that ensures wellbeing of our employees. We offer comprehensive benefits including life insurance, group medical coverage for you and your family, and personal accident protection. Enjoy a supportive work-life balance with flexible hours, paid time off, and various lifestyle perks. Be recognized with monthly rewards, spot bonuses, and growth shares, while advancing your career with training, global exposure, and onsite opportunities. We're committed to your development, diversity, and well-being. Role Overview TheInformation Security Officer (ISO)will be responsible for establishing, implementing, monitoring, and improving Acuiti Labs'Information Security Management System (ISMS)andData Protection frameworkin alignment withISO/IEC 27001:2013,ISO/IEC 27001:2022, andISO/IEC 27701:2019standards. This role combines strategic planning, risk management, compliance oversight, and hands on execution to ensure robust protection of Acuiti Labs' information assets and adherence to regulatory and client requirements. Key Responsibilities 1. Planning Define information security goals and objectives aligned with Acuiti Labs' business strategy. Establish the scope and boundaries of the organization's ISMS. Develop and maintain information security policies, standards, and guidelines. Create classification policies for information assets and ensure appropriate handling procedures. Plan and implement ISMS in compliance withISO/IEC 27001standards. Develop risk management and security implementation frameworks with measurable KPIs. Define and maintain a process for continuous review and improvement of security policies and procedures. 2. Information Security Management Maintain and improve the organization-wideInformation Security and Risk Management Plan. Ensure integration of security principles into all business and IT processes. Conduct regularrisk assessments, vulnerability analyses, and impact assessments. Define and implementrisk treatmentandresidual risk evaluationmeasures. Oversee incident response, including documentation, analysis, and remediation of security breaches. Monitor compliance with legal, regulatory, and contractual requirements. Lead organization-widesecurity awareness and training programsand measure their effectiveness. DriveBusiness Continuity and Disaster Recovery Planning (BCP/DR)initiatives, including periodic drills and updates. Manage change control processes for ISMS and IT infrastructure updates. Ensure vendor and contractor compliance with organizational security standards. 3. Data Protection Officer Responsibilities Serve as the primary point of contact fordata privacy and protection matters. Ensure compliance withISO/IEC 27701:2019,GDPR, and other relevant data protection laws. Maintain detailed records of all data processing activities. Conduct periodicdata protection impact assessments (DPIAs). Respond todata subject requestsand coordinate with supervisory authorities as needed. Monitor changes in privacy laws and update internal practices accordingly. 4. Information Security Auditing Conduct internalISMS auditsat least annually or after significant infrastructure changes. Evaluate compliance withlegal, regulatory, and organizational information security requirements. Prepare and present audit reports with actionable recommendations to senior management. Lead remediation efforts and ensure timely closure of audit findings. Qualifications Bachelor's or Master's degree in Information Technology, Computer Science, or related field. Relevant certifications such asCISSP, CISM, CISA, or CRISCare highly desirable. 5-10 years of progressive experience in Information Security, Risk Management, or IT Governance, ideally within theIT or SAP consulting industry. Proven experience implementing or maintainingISO/IEC 27001andISO/IEC 27701standards. Strong understanding ofIT audit principles,cybersecurity frameworks, andrisk assessment methodologies. Desired Skills and Competencies In-depth understanding ofinfrastructure security,cloud platforms (AWS, Azure),network security, andidentity management. Experience withMicrosoft technologies(Windows Server, Active Directory, M365) andServiceNow. Strong knowledge ofSAP ecosystemsecurity considerations preferred. Exceptional communication, leadership, and stakeholder management skills. Ability to work independently, manage multiple priorities, and drive cross functional collaboration. Strong ethical standards, analytical mindset, and commitment to continuous improvement. Awareness of global data privacy regulations and cybersecurity trends.
Technical Solution Architect - LAN, WAN, firewalls, F5, Zscaler ZPA/ZIA, BGP/OSPF 5 Month Contract London (Remote, Hybrid) £330-£400/day (Outside IR35) Technical Solution Design Lead / Technical Authority experience needed for a 5 Month Contract mainly remote with 2 to 3 times a month in London travel when required (Hybrid). Start ASAP in January 2026. Must have handson design / migration of at least two of the following at scale : Check Point R8x firewalls , Cisco or Juniper LAN and WAN, F5 BIG-IP LTM/GTM/AFM, Zscaler ZIA & ZPA, SD-WAN. Working with a global IT Consultancy for a Telecoms end client on large-scale projects. Paying £(Apply online only)/day (Outside IR35). Hybrid working - Contract mainly remote with 2 to 3 times a month in London London . Key skills, experience + tasks will include: Network Security architecture or senior engineering across enterprise environments. Proven experience as a Technical Design Lead / Technical Authority Must have hands-on design / migration of at least two of the following at scale: Check Point R8x firewalls, Cisco or Juniper LAN and WAN, F5 BIG-IP LTM/GTM/AFM, Zscaler ZIA & ZPA, SD-WAN. Strong routing fundamentals (BGP, OSPF, route maps, redistribution). Ownership of end-to-end technical design decisions (not implementation-only roles) Demonstrable leadership in complex enterprise or carrier-scale environments Providing end-to-end technical design for complex network security architecture deployments and migrations. Documentation & tooling : Expertise with Visio or draw.io for architecture diagrams; PowerPoint for executive decks; Word/Confluence for LLDs. Familiarity with change tools (ServiceNow, Remedy) and SharePoint governance. Validating / integrating component designs for LAN, firewall, F5, WAN, VPN, ZPA/ZIA + security controls. Owning overall solution architecture, low-level designs (LLD), solution integrity from high-level architecture through to handover, acting as the single technical point of contact for external customers. Producing / maintaining architecture decks, LLDs, change packs (ER/CR forms), rollback procedures, and run books. Reviewing implementation artefacts (configs, Ansible/ Terraform scripts, F5 iRules) to ensure alignment to LLD. Qualifications: CCNP/CCIE Enterprise or Security, JNCIP/JNCIE, F5 CTS, Check Point CCSE, Zscaler ZCCA IA / ZCCA IAE, TOGAF, ITILv4. Providing 24/7 escalation cover to meet migration deadlines when rostered.
Jan 15, 2026
Contractor
Technical Solution Architect - LAN, WAN, firewalls, F5, Zscaler ZPA/ZIA, BGP/OSPF 5 Month Contract London (Remote, Hybrid) £330-£400/day (Outside IR35) Technical Solution Design Lead / Technical Authority experience needed for a 5 Month Contract mainly remote with 2 to 3 times a month in London travel when required (Hybrid). Start ASAP in January 2026. Must have handson design / migration of at least two of the following at scale : Check Point R8x firewalls , Cisco or Juniper LAN and WAN, F5 BIG-IP LTM/GTM/AFM, Zscaler ZIA & ZPA, SD-WAN. Working with a global IT Consultancy for a Telecoms end client on large-scale projects. Paying £(Apply online only)/day (Outside IR35). Hybrid working - Contract mainly remote with 2 to 3 times a month in London London . Key skills, experience + tasks will include: Network Security architecture or senior engineering across enterprise environments. Proven experience as a Technical Design Lead / Technical Authority Must have hands-on design / migration of at least two of the following at scale: Check Point R8x firewalls, Cisco or Juniper LAN and WAN, F5 BIG-IP LTM/GTM/AFM, Zscaler ZIA & ZPA, SD-WAN. Strong routing fundamentals (BGP, OSPF, route maps, redistribution). Ownership of end-to-end technical design decisions (not implementation-only roles) Demonstrable leadership in complex enterprise or carrier-scale environments Providing end-to-end technical design for complex network security architecture deployments and migrations. Documentation & tooling : Expertise with Visio or draw.io for architecture diagrams; PowerPoint for executive decks; Word/Confluence for LLDs. Familiarity with change tools (ServiceNow, Remedy) and SharePoint governance. Validating / integrating component designs for LAN, firewall, F5, WAN, VPN, ZPA/ZIA + security controls. Owning overall solution architecture, low-level designs (LLD), solution integrity from high-level architecture through to handover, acting as the single technical point of contact for external customers. Producing / maintaining architecture decks, LLDs, change packs (ER/CR forms), rollback procedures, and run books. Reviewing implementation artefacts (configs, Ansible/ Terraform scripts, F5 iRules) to ensure alignment to LLD. Qualifications: CCNP/CCIE Enterprise or Security, JNCIP/JNCIE, F5 CTS, Check Point CCSE, Zscaler ZCCA IA / ZCCA IAE, TOGAF, ITILv4. Providing 24/7 escalation cover to meet migration deadlines when rostered.
ServiceNow Developer 6 Month Contract Newbury (Hybrid) £(Apply online only)/day (Outside IR35) ServiceNow Developer needed ideally with TSOM development and implementation project experience. 6 Month Contract based in Newbury (Hybrid). A chance to work with a global IT Consultancy on a project for an Telecoms external client. Start ideally Jan/Feb 2026. Hybrid Working - 2-3 days/week working remotely + the rest of the time working from the Newbury office. Key skills, experience + tasks will include: Strong ServiceNow technical expertise ideally on TSOM design, development + implementation projects. In-depth technical experience on ServiceNow ITSM and other common modules -eg- TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications. Leading the design, development + implementation of ServiceNow solutions. Proven expertise in ServiceNow integrations including: REST, SOAP, APIs, MID Servers. Designing, developing + implementing CMDB and Discovery. ServiceNow scripting (JavaScript, Glide, Flow Designer), and ServiceNow data models. Deep technical expertise in the ServiceNow platform + serving as a technical authority on ServiceNow architecture, design + best practice. Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems preferred. Qualifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified Application Developer (CAD), ServiceNow Certified Technical Architect (CTA).
Jan 15, 2026
Contractor
ServiceNow Developer 6 Month Contract Newbury (Hybrid) £(Apply online only)/day (Outside IR35) ServiceNow Developer needed ideally with TSOM development and implementation project experience. 6 Month Contract based in Newbury (Hybrid). A chance to work with a global IT Consultancy on a project for an Telecoms external client. Start ideally Jan/Feb 2026. Hybrid Working - 2-3 days/week working remotely + the rest of the time working from the Newbury office. Key skills, experience + tasks will include: Strong ServiceNow technical expertise ideally on TSOM design, development + implementation projects. In-depth technical experience on ServiceNow ITSM and other common modules -eg- TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications. Leading the design, development + implementation of ServiceNow solutions. Proven expertise in ServiceNow integrations including: REST, SOAP, APIs, MID Servers. Designing, developing + implementing CMDB and Discovery. ServiceNow scripting (JavaScript, Glide, Flow Designer), and ServiceNow data models. Deep technical expertise in the ServiceNow platform + serving as a technical authority on ServiceNow architecture, design + best practice. Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems preferred. Qualifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified Application Developer (CAD), ServiceNow Certified Technical Architect (CTA).
About Us Turnkey Consulting is an independent risk and security consultancy that brings together people protection and performance to help organisations achieve Digital Enterprise Resilience. For more than 20 years Turnkey has enabled the world's leading companies to understand and optimise their risk and security landscape through assessment-based road mapping, organisational empowerment and expert application of market-leading technologies. Turnkey is headquartered in London with offices across Asia, Australia, Europe and North America. The Opportunity We are looking for a Senior PAM Engineer or Architect with strong experience in Privileged Access Management (PAM) to join our Identity & Access Management practice. You will play a leading role in delivering and optimising PAM solutions for our clients working across the full project lifecycle and engaging with stakeholders at all levels. We welcome applications from individuals with a proven track record in implementing PAM solutions particularly those with expertise in Delinea CyberArk or BeyondTrust. Experience with IGA (especially SailPoint or similar technologies) is highly advantageous as is exposure to broader identity and authentication technologies. Your skills and experience will be assessed against the requirements of the role and we offer two grades: Senior Engineer and Architect. The Architect grade includes additional responsibilities around technical leadership, solution design and commercial/project management. Key Responsibilities Lead or contribute to the design, configuration and deployment of PAM solutions (SaaS cloud and on-prem) ensuring alignment with business security and compliance requirements. Implement and optimise privileged access controls including credential vaulting, session management and monitoring. Integrate PAM platforms with enterprise systems (Active Directory, Entra, LDAP, HR systems, ServiceNow, etc.). Support authentication and access management initiatives including SSO, MFA and passwordless authentication. Collaborate with clients to gather requirements, facilitate workshops and translate business needs into actionable technical solutions. Produce high quality technical documentation, configuration guides and process documentation. Provide technical leadership and mentoring to junior team members. Troubleshoot and resolve complex PAM and IAM issues ensuring smooth project delivery. Stay current with industry trends, best practices and emerging technologies in PAM and IAM. Additional Responsibilities for Architect Grade Own the end to end technical design and architecture of PAM solutions ensuring scalability, security and future proofing. Deliver high and low level solution designs, technical roadmaps and transition plans. Lead technical discussions with clients, stakeholders and delivery teams acting as a subject matter expert. Oversee project delivery, manage commercial outcomes and contribute to project management activities. Drive continuous improvement in solution delivery, process optimisation and client outcomes. Represent Turnkey in client engagements, industry events and thought leadership initiatives. Core Skills & Experience Senior Engineer 35 years of experience delivering PAM solutions with a strong focus on Delinea CyberArk, BeyondTrust or similar platforms. Hands on experience with privileged account lifecycle management, credential vaulting, session monitoring and access reviews. Strong understanding of authentication protocols and technologies (SSO, MFA, Entra, Azure AD, LDAP, SAML, OAuth). Experience integrating PAM platforms with HR systems, ServiceNow and other enterprise applications. Proficiency in scripting (PowerShell, JavaScript, BeanShell) and API integration (REST, SCIM, JDBC). Excellent communication and stakeholder management skills with the ability to explain complex technical concepts to non technical audiences. Consulting mindset with experience gathering and analysing business requirements and translating them into technical solutions. Experience producing high quality deliverables and documentation. Proactive, self driven and collaborative approach to problem solving and project delivery. Architect 5 years of experience delivering PAM solutions with deep expertise in Delinea CyberArk, BeyondTrust and broader IAM technologies. Demonstrated experience in technical leadership, solution architecture and end to end project delivery. Proven ability to design scalable, secure and future proof PAM solutions for complex enterprise environments. Experience managing commercial outcomes and contributing to project management activities. Desirable Skills Experience with IGA solutions (SailPoint or similar technologies). Product certifications in PAM or IGA platforms. Experience with cloud identity systems (Entra AD, Okta, GCP, AWS IAM). Familiarity with regulatory frameworks and audit requirements. Project management or commercial experience (for Architect grade). Experience in professional services consulting, ideally with Big 4 or similar. Why Join Turnkey Work in a rapidly growing consulting firm that delivers leading edge technologies and works with high profile clients. Be part of a flexible, supportive and collaborative team. Enjoy a culture that values diversity, inclusion and continuous learning. Access to training, certifications and career development opportunities. Make a real impact in a company that values your ideas and expertise. Application Process We assess every applicant's skills and experience against the requirements of the role and will consider you for either the Senior Engineer or Architect grade depending on your background and aspirations. Salary Competitive base salary depending on a combination of factors including level of experience and expertise in addition to an OTE bonus. Benefits Pension: on joining employees will be automatically enrolled in our workplace pension scheme. Holiday Entitlement: employees receive 25 days per holiday year plus all statutory bank and public holidays in England and Wales. Private Medical Insurance: employees will be enrolled on to the company BUPA healthcare scheme. Insurances: Life Insurance and Critical Illness cover are provided to all employees. Carbon Offset: Employees will be enrolled onto the company carbon offset scheme which is committed to offsetting at least 50% of all employee personal carbon emissions. All Turnkey employees are entitled to 40 worth of carbon credits each year which can offset 7 tonnes of carbon. Options are available to increase carbon credit amounts which would be treated as a benefit in kind. Location Based in our London office (preferred) with hybrid working.
Jan 15, 2026
Full time
About Us Turnkey Consulting is an independent risk and security consultancy that brings together people protection and performance to help organisations achieve Digital Enterprise Resilience. For more than 20 years Turnkey has enabled the world's leading companies to understand and optimise their risk and security landscape through assessment-based road mapping, organisational empowerment and expert application of market-leading technologies. Turnkey is headquartered in London with offices across Asia, Australia, Europe and North America. The Opportunity We are looking for a Senior PAM Engineer or Architect with strong experience in Privileged Access Management (PAM) to join our Identity & Access Management practice. You will play a leading role in delivering and optimising PAM solutions for our clients working across the full project lifecycle and engaging with stakeholders at all levels. We welcome applications from individuals with a proven track record in implementing PAM solutions particularly those with expertise in Delinea CyberArk or BeyondTrust. Experience with IGA (especially SailPoint or similar technologies) is highly advantageous as is exposure to broader identity and authentication technologies. Your skills and experience will be assessed against the requirements of the role and we offer two grades: Senior Engineer and Architect. The Architect grade includes additional responsibilities around technical leadership, solution design and commercial/project management. Key Responsibilities Lead or contribute to the design, configuration and deployment of PAM solutions (SaaS cloud and on-prem) ensuring alignment with business security and compliance requirements. Implement and optimise privileged access controls including credential vaulting, session management and monitoring. Integrate PAM platforms with enterprise systems (Active Directory, Entra, LDAP, HR systems, ServiceNow, etc.). Support authentication and access management initiatives including SSO, MFA and passwordless authentication. Collaborate with clients to gather requirements, facilitate workshops and translate business needs into actionable technical solutions. Produce high quality technical documentation, configuration guides and process documentation. Provide technical leadership and mentoring to junior team members. Troubleshoot and resolve complex PAM and IAM issues ensuring smooth project delivery. Stay current with industry trends, best practices and emerging technologies in PAM and IAM. Additional Responsibilities for Architect Grade Own the end to end technical design and architecture of PAM solutions ensuring scalability, security and future proofing. Deliver high and low level solution designs, technical roadmaps and transition plans. Lead technical discussions with clients, stakeholders and delivery teams acting as a subject matter expert. Oversee project delivery, manage commercial outcomes and contribute to project management activities. Drive continuous improvement in solution delivery, process optimisation and client outcomes. Represent Turnkey in client engagements, industry events and thought leadership initiatives. Core Skills & Experience Senior Engineer 35 years of experience delivering PAM solutions with a strong focus on Delinea CyberArk, BeyondTrust or similar platforms. Hands on experience with privileged account lifecycle management, credential vaulting, session monitoring and access reviews. Strong understanding of authentication protocols and technologies (SSO, MFA, Entra, Azure AD, LDAP, SAML, OAuth). Experience integrating PAM platforms with HR systems, ServiceNow and other enterprise applications. Proficiency in scripting (PowerShell, JavaScript, BeanShell) and API integration (REST, SCIM, JDBC). Excellent communication and stakeholder management skills with the ability to explain complex technical concepts to non technical audiences. Consulting mindset with experience gathering and analysing business requirements and translating them into technical solutions. Experience producing high quality deliverables and documentation. Proactive, self driven and collaborative approach to problem solving and project delivery. Architect 5 years of experience delivering PAM solutions with deep expertise in Delinea CyberArk, BeyondTrust and broader IAM technologies. Demonstrated experience in technical leadership, solution architecture and end to end project delivery. Proven ability to design scalable, secure and future proof PAM solutions for complex enterprise environments. Experience managing commercial outcomes and contributing to project management activities. Desirable Skills Experience with IGA solutions (SailPoint or similar technologies). Product certifications in PAM or IGA platforms. Experience with cloud identity systems (Entra AD, Okta, GCP, AWS IAM). Familiarity with regulatory frameworks and audit requirements. Project management or commercial experience (for Architect grade). Experience in professional services consulting, ideally with Big 4 or similar. Why Join Turnkey Work in a rapidly growing consulting firm that delivers leading edge technologies and works with high profile clients. Be part of a flexible, supportive and collaborative team. Enjoy a culture that values diversity, inclusion and continuous learning. Access to training, certifications and career development opportunities. Make a real impact in a company that values your ideas and expertise. Application Process We assess every applicant's skills and experience against the requirements of the role and will consider you for either the Senior Engineer or Architect grade depending on your background and aspirations. Salary Competitive base salary depending on a combination of factors including level of experience and expertise in addition to an OTE bonus. Benefits Pension: on joining employees will be automatically enrolled in our workplace pension scheme. Holiday Entitlement: employees receive 25 days per holiday year plus all statutory bank and public holidays in England and Wales. Private Medical Insurance: employees will be enrolled on to the company BUPA healthcare scheme. Insurances: Life Insurance and Critical Illness cover are provided to all employees. Carbon Offset: Employees will be enrolled onto the company carbon offset scheme which is committed to offsetting at least 50% of all employee personal carbon emissions. All Turnkey employees are entitled to 40 worth of carbon credits each year which can offset 7 tonnes of carbon. Options are available to increase carbon credit amounts which would be treated as a benefit in kind. Location Based in our London office (preferred) with hybrid working.
Germany - ServiceNow Consultants to Architects I'm recruiting on behalf of a well-established consultancy that is continuing to invest in and scale its ServiceNow practice across Germany. We're hiring ServiceNow experts from mid-level consultants through to senior architects to support a growing portfolio of enterprise clients. Role Overview Participate in or lead complex ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM Analyse business needs and design effective technical solutions aligned with best practice Contribute to architecture standards, delivery processes, and solution governance Support and mentor junior team members (senior roles) Occasional but flexible travel to client locations within Germany Requirements Proven experience delivering ServiceNow projects - configuration, implementation, or architecture Solid understanding of ServiceNow capabilities, platform design, and delivery methodologies Strong communication skills and comfort working with both business and technical stakeholders Certifications such as CSA, CIS, or CTA are advantageous What's Offered Strong, experience-based remuneration package Flexible working and hybrid options Career growth from consultant through to lead/architect positions High-value, enterprise-scale ServiceNow project work If you'd like to discuss these opportunities confidentially, feel free to reach out.
Jan 15, 2026
Full time
Germany - ServiceNow Consultants to Architects I'm recruiting on behalf of a well-established consultancy that is continuing to invest in and scale its ServiceNow practice across Germany. We're hiring ServiceNow experts from mid-level consultants through to senior architects to support a growing portfolio of enterprise clients. Role Overview Participate in or lead complex ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM Analyse business needs and design effective technical solutions aligned with best practice Contribute to architecture standards, delivery processes, and solution governance Support and mentor junior team members (senior roles) Occasional but flexible travel to client locations within Germany Requirements Proven experience delivering ServiceNow projects - configuration, implementation, or architecture Solid understanding of ServiceNow capabilities, platform design, and delivery methodologies Strong communication skills and comfort working with both business and technical stakeholders Certifications such as CSA, CIS, or CTA are advantageous What's Offered Strong, experience-based remuneration package Flexible working and hybrid options Career growth from consultant through to lead/architect positions High-value, enterprise-scale ServiceNow project work If you'd like to discuss these opportunities confidentially, feel free to reach out.
Service Architect Open Opportunity London, UK About the role The Company Mozaic is an innovative and growing Operating Model Transformation Consultancy. We work with large organisations at CIO level, to assess and transform their digital operations. We have an outstanding reputation in this field and our customer base includes many household names across numerous different industries. Background and Experience As a Service Architect, you will play a critical leadership role in shaping, designing, and assuring E2E service models. This role combines architectural rigour with delivery practicality, ensuring that services are operationally viable, technically sound, and aligned with strategic outcomes. You will work in a blended team, supporting the design and delivery of scalable, resilient, and user centric services. You will: Design and document E2E service models spanning people, process, data, technology, and supplier ecosystems. Lead the development of service blueprints, service catalogues, interface definitions, and runbooks for business critical functions. Lead service design governance in collaboration with the client Architectural governance team, ensuring alignment to their standards. Produce and assure design artefacts, conforming to agreed policies, taxonomies, security controls, and accessibility requirements. Actively contribute to Governance Boards, providing technical service assurance, dependency management, and risk mitigation inputs. Map and manage technical and supplier interdependencies, ensuring clean transitions of contracts, data, infrastructure, and support models. Lead architectural alignment across workstreams, identifying and mitigating cross cutting constraints, risks, and duplication. Work closely with Enterprise Architects, Technical SMEs, ServiceNow platform leads, Delivery Managers, and Business Analysts to ensure that service architecture is both strategically aligned and practically implementable. Coach client teams on operating model design, governance frameworks, and supplier/service integration principles to ensure long term capability uplift. Essential Skills: Strong track record designing services in large organisations Deep knowledge of service integration, sourcing strategies, enterprise platforms. Familiarity with public sector policy, digital governance (GDS/TCoP), and secure service design standards. Excellent stakeholder engagement skills. SC cleared or Clearable Desirable Skills: Working knowledge of Product and Platform operating models Working knowledge of ITIL4 Working knowledge of ServiceNow Experience supporting large-scale mergers, acquisitions, or transformations. Mozaic's Commitment to Diversity and Inclusion Mozaic-Services Limited is dedicated to encouraging a supportive and inclusive culture amongst its workforce. Our aim is to ensure that all Employees, Associates and job applicants are given equal opportunity and that our organisation is representative of all sections of society. Reward Package We offer a competitive reward package, collaborative culture and fulfilling client engagements that will help you develop your career.
Jan 15, 2026
Full time
Service Architect Open Opportunity London, UK About the role The Company Mozaic is an innovative and growing Operating Model Transformation Consultancy. We work with large organisations at CIO level, to assess and transform their digital operations. We have an outstanding reputation in this field and our customer base includes many household names across numerous different industries. Background and Experience As a Service Architect, you will play a critical leadership role in shaping, designing, and assuring E2E service models. This role combines architectural rigour with delivery practicality, ensuring that services are operationally viable, technically sound, and aligned with strategic outcomes. You will work in a blended team, supporting the design and delivery of scalable, resilient, and user centric services. You will: Design and document E2E service models spanning people, process, data, technology, and supplier ecosystems. Lead the development of service blueprints, service catalogues, interface definitions, and runbooks for business critical functions. Lead service design governance in collaboration with the client Architectural governance team, ensuring alignment to their standards. Produce and assure design artefacts, conforming to agreed policies, taxonomies, security controls, and accessibility requirements. Actively contribute to Governance Boards, providing technical service assurance, dependency management, and risk mitigation inputs. Map and manage technical and supplier interdependencies, ensuring clean transitions of contracts, data, infrastructure, and support models. Lead architectural alignment across workstreams, identifying and mitigating cross cutting constraints, risks, and duplication. Work closely with Enterprise Architects, Technical SMEs, ServiceNow platform leads, Delivery Managers, and Business Analysts to ensure that service architecture is both strategically aligned and practically implementable. Coach client teams on operating model design, governance frameworks, and supplier/service integration principles to ensure long term capability uplift. Essential Skills: Strong track record designing services in large organisations Deep knowledge of service integration, sourcing strategies, enterprise platforms. Familiarity with public sector policy, digital governance (GDS/TCoP), and secure service design standards. Excellent stakeholder engagement skills. SC cleared or Clearable Desirable Skills: Working knowledge of Product and Platform operating models Working knowledge of ITIL4 Working knowledge of ServiceNow Experience supporting large-scale mergers, acquisitions, or transformations. Mozaic's Commitment to Diversity and Inclusion Mozaic-Services Limited is dedicated to encouraging a supportive and inclusive culture amongst its workforce. Our aim is to ensure that all Employees, Associates and job applicants are given equal opportunity and that our organisation is representative of all sections of society. Reward Package We offer a competitive reward package, collaborative culture and fulfilling client engagements that will help you develop your career.
LocationSheffield, United Kingdom# Application Developer at N Consulting LtdLocationSheffield, United KingdomSalary£450 - £500 /dayJob TypeFull-timeDate PostedJanuary 12th, 2026Apply Now Role: Application Developer Experience: 10years Location: Sheffield, UK Work mode: (3 days WFO weekly) Role Summary We are looking for a highly skilled Application Developer with strong expertise in identity API development, data ingestion and transformation, and event-driven (Pub/Sub) architectures . This role focuses on building secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications.You will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to design and implement robust IAM automation, identity lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. Key Responsibilities 1. Identity Orchestration Design and implement identity flows for provisioning, de-provisioning and orchestration of identity lifecycle events. Integrate with Cloud Identity Services, ServiceNow, and internal services to streamline / orchestrate identity provisioning and identity lifecycle management. Build policy-based orchestration workflows for adaptive authentication and context-aware access using industry standards (like OPA). 1. API Development Design, build, and secure RESTful APIs and backend services supporting identity, provisioning, and governance workflows. Integrate APIs with our new authentication service for token validation, user sessions, and application-level authorization. Build and document internal SDKs, middleware, and shared libraries for consistent IAM logic across services. Ensure API security, performance, reliability, resilience, and observability. 1. API-to-Pub/Sub Event Processing Develop pipelines where API events publish to Pub/Sub for asynchronous workflows such as: + automated identity lifecycle tasks + access review event triggers + logging and audit forwarding + security anomaly detection Build Cloud Functions, Cloud Run microservices, or containerized services to process Pub/Sub messages. Implement robust event-processing patterns including retries, idempotency, DLQs, and structured logging. 1. Automation & Infrastructure as Code Build and maintain Terraform modules for IAM, API services, Pub/Subtopics, workloads, and permissions . Automate deployment and validation of identity and access configurations via CI/CD pipelines. Implement automated testing for IAM policies and API behaviour. 1. Support, Troubleshooting & Collaboration Troubleshoot identity, access, and API workflow issues across distributed systems. Provide technical guidance to engineering teams on secure API design, IAM best practices, and identity workflows. Work with security teams during audits, compliance checks, and incident investigations. Required Skills & Experience Technical Expertise Proven experience with modern identity orchestration platforms (Auth0 Actions, Okta Workflows, WorkOS, or SlashID) Strong programming skills in Python, Go, Java, or Node.js for API and microservice development. Experience designing and deploying cloud-native APIs (Cloud Run, Cloud Functions, GKE). Deep understanding of event-driven architectures , Pub/Sub, message processing, and workflow automation. Strong knowledge of OAuth2, OIDC, JWT, SAML , and identity federation patterns. Proficiency in Terraform or equivalent IaC tools. Experience using API gateways, reverse proxies, or service mesh technologies. Soft Skills Analytical thinker with strong debugging and root-cause analysis abilities. Clear communication skills with the ability to collaborate across engineering, security, and operations teams. Ownership mindset, with a security-first mentality and attention to detail. Ability to work in an agile, fast-paced environment. Nice-to-Have Google Professional Cloud Security Engineer or Cloud Architect certification. Experience with additional identity providers (Okta, Azure AD, Ping Identity). Familiarity with Kubernetes (GKE RBAC + workload identity). Experience using Secret Manager, Vault, or other secrets management tools. Knowledge of compliance frameworks (SOC2, ISO 27001, PCI, HIPAA). Education Bachelor's degree in computer science, Engineering, Information Security, or equivalent hands-on experience.
Jan 15, 2026
Full time
LocationSheffield, United Kingdom# Application Developer at N Consulting LtdLocationSheffield, United KingdomSalary£450 - £500 /dayJob TypeFull-timeDate PostedJanuary 12th, 2026Apply Now Role: Application Developer Experience: 10years Location: Sheffield, UK Work mode: (3 days WFO weekly) Role Summary We are looking for a highly skilled Application Developer with strong expertise in identity API development, data ingestion and transformation, and event-driven (Pub/Sub) architectures . This role focuses on building secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications.You will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to design and implement robust IAM automation, identity lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. Key Responsibilities 1. Identity Orchestration Design and implement identity flows for provisioning, de-provisioning and orchestration of identity lifecycle events. Integrate with Cloud Identity Services, ServiceNow, and internal services to streamline / orchestrate identity provisioning and identity lifecycle management. Build policy-based orchestration workflows for adaptive authentication and context-aware access using industry standards (like OPA). 1. API Development Design, build, and secure RESTful APIs and backend services supporting identity, provisioning, and governance workflows. Integrate APIs with our new authentication service for token validation, user sessions, and application-level authorization. Build and document internal SDKs, middleware, and shared libraries for consistent IAM logic across services. Ensure API security, performance, reliability, resilience, and observability. 1. API-to-Pub/Sub Event Processing Develop pipelines where API events publish to Pub/Sub for asynchronous workflows such as: + automated identity lifecycle tasks + access review event triggers + logging and audit forwarding + security anomaly detection Build Cloud Functions, Cloud Run microservices, or containerized services to process Pub/Sub messages. Implement robust event-processing patterns including retries, idempotency, DLQs, and structured logging. 1. Automation & Infrastructure as Code Build and maintain Terraform modules for IAM, API services, Pub/Subtopics, workloads, and permissions . Automate deployment and validation of identity and access configurations via CI/CD pipelines. Implement automated testing for IAM policies and API behaviour. 1. Support, Troubleshooting & Collaboration Troubleshoot identity, access, and API workflow issues across distributed systems. Provide technical guidance to engineering teams on secure API design, IAM best practices, and identity workflows. Work with security teams during audits, compliance checks, and incident investigations. Required Skills & Experience Technical Expertise Proven experience with modern identity orchestration platforms (Auth0 Actions, Okta Workflows, WorkOS, or SlashID) Strong programming skills in Python, Go, Java, or Node.js for API and microservice development. Experience designing and deploying cloud-native APIs (Cloud Run, Cloud Functions, GKE). Deep understanding of event-driven architectures , Pub/Sub, message processing, and workflow automation. Strong knowledge of OAuth2, OIDC, JWT, SAML , and identity federation patterns. Proficiency in Terraform or equivalent IaC tools. Experience using API gateways, reverse proxies, or service mesh technologies. Soft Skills Analytical thinker with strong debugging and root-cause analysis abilities. Clear communication skills with the ability to collaborate across engineering, security, and operations teams. Ownership mindset, with a security-first mentality and attention to detail. Ability to work in an agile, fast-paced environment. Nice-to-Have Google Professional Cloud Security Engineer or Cloud Architect certification. Experience with additional identity providers (Okta, Azure AD, Ping Identity). Familiarity with Kubernetes (GKE RBAC + workload identity). Experience using Secret Manager, Vault, or other secrets management tools. Knowledge of compliance frameworks (SOC2, ISO 27001, PCI, HIPAA). Education Bachelor's degree in computer science, Engineering, Information Security, or equivalent hands-on experience.
Location: Belfast, Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, providing Architectural expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design and architect end to end solutions across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships, building trust and eminence across the client architectural stakeholder landscape Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Engage and participate with client stakeholders from early phases of the program including vision, goal, and objective setting and apply outputs to inform solution design Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Define and lead solution design sessions and workshops with clear agendas and goals Uphold and drive adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Work with program peers and stakeholders to identify and address implications of target solution architecture including considerations across operationality, maintainability, user experience and business change Lead, motivate and collaborate with team members across multiple workstreams and geographies including program leadership, Business analysts, developers, and testing peers Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Depending on target grade, proven expirience in working in the Enterprise Service Management industry, with proven expirience in the ServiceNow architecture and solution ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises including strong digital transformation experience for tier one clients across multiple industries. Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Strong digital transformation experience for tier one clients across multiple industries in an advisory or consultancy capacity. Understanding of Enterprise service management and how ServiceNow plays a fundamental technology enabler Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Commercial awareness to manage effective client, supplier, and partner relationships. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 You must have the possession of security clearance, or ability to receive security clearance Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines Certified in ITIL v3/4 Foundation or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together . click apply for full job details
Jan 14, 2026
Full time
Location: Belfast, Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, providing Architectural expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design and architect end to end solutions across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships, building trust and eminence across the client architectural stakeholder landscape Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Engage and participate with client stakeholders from early phases of the program including vision, goal, and objective setting and apply outputs to inform solution design Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Define and lead solution design sessions and workshops with clear agendas and goals Uphold and drive adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Work with program peers and stakeholders to identify and address implications of target solution architecture including considerations across operationality, maintainability, user experience and business change Lead, motivate and collaborate with team members across multiple workstreams and geographies including program leadership, Business analysts, developers, and testing peers Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Depending on target grade, proven expirience in working in the Enterprise Service Management industry, with proven expirience in the ServiceNow architecture and solution ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises including strong digital transformation experience for tier one clients across multiple industries. Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Strong digital transformation experience for tier one clients across multiple industries in an advisory or consultancy capacity. Understanding of Enterprise service management and how ServiceNow plays a fundamental technology enabler Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Commercial awareness to manage effective client, supplier, and partner relationships. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 You must have the possession of security clearance, or ability to receive security clearance Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines Certified in ITIL v3/4 Foundation or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together . click apply for full job details
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, working alongside solution architects providing technical expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design targeted solutions in response to technical requirements across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships at a peer-to-peer level, building trust and collaborative working styles Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Lead solution design sessions and workshops with clear agendas and goals Uphold adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Work with Business Analysts and Developers to deliver technical solutions in alignment to submitted requirements Demonstrate awareness of team management, specifically across an agile process and its ceremonies Able to manage workload of development teams based on individual members forecast capacity Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Comprehensive experience in the ServiceNow technical ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA or equivalent Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines or equivalent Certified in ITIL v3/4 Foundation or equivalent or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships) . click apply for full job details
Jan 14, 2026
Full time
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, working alongside solution architects providing technical expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design targeted solutions in response to technical requirements across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships at a peer-to-peer level, building trust and collaborative working styles Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Lead solution design sessions and workshops with clear agendas and goals Uphold adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Work with Business Analysts and Developers to deliver technical solutions in alignment to submitted requirements Demonstrate awareness of team management, specifically across an agile process and its ceremonies Able to manage workload of development teams based on individual members forecast capacity Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Comprehensive experience in the ServiceNow technical ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA or equivalent Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines or equivalent Certified in ITIL v3/4 Foundation or equivalent or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships) . click apply for full job details
ServiceNow Solution Architect Location: UK Security Clearance: SC required ideally Overview A client-facing ServiceNow Solution Architect role within a UK-based Digital Customer Experience practice. The role focuses on pre-sales, solution design, and end-to-end delivery of ServiceNow implementations across enterprise clients. Responsibilities Lead pre-sales and business development activities for ServiceNow solutions. Own solution design, proposals, presentations, and contract support. Act as the senior point of contact for client stakeholders up to C-suite level. Design and deliver ServiceNow solutions aligned to business and customer experience goals. Work closely with internal sales, delivery, and partner teams, including ServiceNow leadership. Required Experience Strong ServiceNow platform expertise across ITSM, ITOM, HRSD, CSM, Employee Service Centre, Case & Knowledge Management, and Performance Analytics. Experience designing ServiceNow solutions for HR, IT, and customer experience use cases. Hands-on knowledge of integrations, data migration, scripting, and workflow automation. Proven consulting and stakeholder management skills, including CXO-level engagement. Experience supporting change management and user adoption initiatives. Commercial awareness with exposure to pre-sales and client demonstrations. Security Clearance Eligibility for Security Check (SC) clearance is required. Continuous UK residency for the past five years is mandatory.
Jan 13, 2026
Full time
ServiceNow Solution Architect Location: UK Security Clearance: SC required ideally Overview A client-facing ServiceNow Solution Architect role within a UK-based Digital Customer Experience practice. The role focuses on pre-sales, solution design, and end-to-end delivery of ServiceNow implementations across enterprise clients. Responsibilities Lead pre-sales and business development activities for ServiceNow solutions. Own solution design, proposals, presentations, and contract support. Act as the senior point of contact for client stakeholders up to C-suite level. Design and deliver ServiceNow solutions aligned to business and customer experience goals. Work closely with internal sales, delivery, and partner teams, including ServiceNow leadership. Required Experience Strong ServiceNow platform expertise across ITSM, ITOM, HRSD, CSM, Employee Service Centre, Case & Knowledge Management, and Performance Analytics. Experience designing ServiceNow solutions for HR, IT, and customer experience use cases. Hands-on knowledge of integrations, data migration, scripting, and workflow automation. Proven consulting and stakeholder management skills, including CXO-level engagement. Experience supporting change management and user adoption initiatives. Commercial awareness with exposure to pre-sales and client demonstrations. Security Clearance Eligibility for Security Check (SC) clearance is required. Continuous UK residency for the past five years is mandatory.
ServiceNow ITAM (HAM & SAM) Architect Location: Hybrid Leeds (1-2 days/week) Rate: Market Rate - Inside IR35 Work Pattern: Hybrid (no special working conditions) Overview A leading global consulting partner is seeking an experienced ServiceNow ITAM Architect to support a high-impact transformation project for UK-based enterprise customers. In this role, you will design and deliver robust IT Asset Management solutions using both HAM and SAM Pro, helping clients optimise asset lifecycle processes, strengthen governance, and enhance compliance. You will work across major enterprise environments, shaping architecture for large-scale asset portfolios and engaging with senior stakeholders in regulated industries. This is an opportunity to work with advanced ServiceNow capabilities, automation frameworks, and multi-source integrations while contributing to mission-critical digital transformation initiatives. Key Responsibilities Define and own the ITAM architecture for large environments with 100+ software publishers. Develop multi-phase roadmaps for SAM Pro and HAM Pro, including automation and publisher-specific packs. Lead design for complex entitlement modelling, contracts, and reclamation workflows (Microsoft, Oracle, IBM, SAP, Adobe, etc.). Implement scalable normalisation and reconciliation strategies for high-volume data ingestion. Architect integrations with discovery tools and ERP systems to support large catalogue management. Establish governance frameworks for audit defence, risk scoring, and compliance dashboards. Drive remediation strategies for over/under-licensing and audit readiness. Mentor teams on advanced SAM/HAM configurations and optimisation strategies. Key Skills & Experience Strong experience implementing ServiceNow SAM Pro . Strong experience implementing ServiceNow HAM Pro . Working knowledge of Flexera . Deep understanding of ServiceNow platform capabilities . Experience designing and architecting integrations with discovery tools/ERP systems. Person Specification Strong communication and client-facing skills. Excellent stakeholder management and influencing ability. Assertive, proactive, and able to lead cross-functional teams. Strong interpersonal and collaborative skills.
Jan 10, 2026
Contractor
ServiceNow ITAM (HAM & SAM) Architect Location: Hybrid Leeds (1-2 days/week) Rate: Market Rate - Inside IR35 Work Pattern: Hybrid (no special working conditions) Overview A leading global consulting partner is seeking an experienced ServiceNow ITAM Architect to support a high-impact transformation project for UK-based enterprise customers. In this role, you will design and deliver robust IT Asset Management solutions using both HAM and SAM Pro, helping clients optimise asset lifecycle processes, strengthen governance, and enhance compliance. You will work across major enterprise environments, shaping architecture for large-scale asset portfolios and engaging with senior stakeholders in regulated industries. This is an opportunity to work with advanced ServiceNow capabilities, automation frameworks, and multi-source integrations while contributing to mission-critical digital transformation initiatives. Key Responsibilities Define and own the ITAM architecture for large environments with 100+ software publishers. Develop multi-phase roadmaps for SAM Pro and HAM Pro, including automation and publisher-specific packs. Lead design for complex entitlement modelling, contracts, and reclamation workflows (Microsoft, Oracle, IBM, SAP, Adobe, etc.). Implement scalable normalisation and reconciliation strategies for high-volume data ingestion. Architect integrations with discovery tools and ERP systems to support large catalogue management. Establish governance frameworks for audit defence, risk scoring, and compliance dashboards. Drive remediation strategies for over/under-licensing and audit readiness. Mentor teams on advanced SAM/HAM configurations and optimisation strategies. Key Skills & Experience Strong experience implementing ServiceNow SAM Pro . Strong experience implementing ServiceNow HAM Pro . Working knowledge of Flexera . Deep understanding of ServiceNow platform capabilities . Experience designing and architecting integrations with discovery tools/ERP systems. Person Specification Strong communication and client-facing skills. Excellent stakeholder management and influencing ability. Assertive, proactive, and able to lead cross-functional teams. Strong interpersonal and collaborative skills.
ServiceNow Architect 6 Month Contract Reading (Hybrid) £(Apply online only)/day (Outside IR35) ServiceNow Architect needed for a 6 Month Contract in Reading (Hybrid). Start ideally in Dec 2025 / Jan 2026. A chance to work with a global IT Consultancy on a ServiceNow design + integration project for an external client. Hybrid Working - 2 days/week working remotely (WFH) + 3 days/week working from the office in Reading . Paying up to £525/day (Outside IR35). Key skills, experience + tasks will include: ServiceNow Architect responsible for leading the technical direction, architecture design, integration + platform governance for ServiceNow implementations. In-depth hands-on ServiceNow Architecture expertise including design, configuration + implementation. Deep ServiceNow modules + workflows experience including: ITSM, ITOM, Discovery, ITAM, CSM, HRSD, SecOps, GRC). Managing integrations between ServiceNow and other systems (via REST, SOAP APIs, IntegrationHub, MID Server, custom integrations), ensuring reliability, security, latency, error handling, monitoring. Defining + implementing technical governance, architecture operating models, and instance strategy. Knowledge of CMDB, data modelling, metadata, core data, data governance + security. Leading stakeholder workshops + discovery sessions to understand current-state processes, define future-state vision, scope requirements, constraints, risks, and opportunities. Defining roadmaps and solutions intent/blueprints, translating business goals into ServiceNow architecture, module usage, and platform configuration vs custom development. Establishing ServiceNow architecture governance, reviewing designs, code reviews, progress monitoring. Working with Enterprise Architects / Platform Owners to define ServiceNow architecture strategy + upgrade / migration plans. Ensuring ServiceNow solutions are scalable, maintainable, secure, and aligned with business strategy and best practices. ServiceNow Certifications preferred: ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Master Architect, Certified Technical Architect, CIS.
Jan 09, 2026
Contractor
ServiceNow Architect 6 Month Contract Reading (Hybrid) £(Apply online only)/day (Outside IR35) ServiceNow Architect needed for a 6 Month Contract in Reading (Hybrid). Start ideally in Dec 2025 / Jan 2026. A chance to work with a global IT Consultancy on a ServiceNow design + integration project for an external client. Hybrid Working - 2 days/week working remotely (WFH) + 3 days/week working from the office in Reading . Paying up to £525/day (Outside IR35). Key skills, experience + tasks will include: ServiceNow Architect responsible for leading the technical direction, architecture design, integration + platform governance for ServiceNow implementations. In-depth hands-on ServiceNow Architecture expertise including design, configuration + implementation. Deep ServiceNow modules + workflows experience including: ITSM, ITOM, Discovery, ITAM, CSM, HRSD, SecOps, GRC). Managing integrations between ServiceNow and other systems (via REST, SOAP APIs, IntegrationHub, MID Server, custom integrations), ensuring reliability, security, latency, error handling, monitoring. Defining + implementing technical governance, architecture operating models, and instance strategy. Knowledge of CMDB, data modelling, metadata, core data, data governance + security. Leading stakeholder workshops + discovery sessions to understand current-state processes, define future-state vision, scope requirements, constraints, risks, and opportunities. Defining roadmaps and solutions intent/blueprints, translating business goals into ServiceNow architecture, module usage, and platform configuration vs custom development. Establishing ServiceNow architecture governance, reviewing designs, code reviews, progress monitoring. Working with Enterprise Architects / Platform Owners to define ServiceNow architecture strategy + upgrade / migration plans. Ensuring ServiceNow solutions are scalable, maintainable, secure, and aligned with business strategy and best practices. ServiceNow Certifications preferred: ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Master Architect, Certified Technical Architect, CIS.
UK - ServiceNow Consultant - Hybrid I'm supporting a leading consultancy that is expanding its ServiceNow capability in the UK. We're seeking ServiceNow specialists across multiple levels, from experienced consultants through to senior architects, to join a high-performing and growing practice. Role Overview Contribute to or lead full lifecycle ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM Work directly with business and technical stakeholders to shape high-quality solutions Support the development of best-practice frameworks and platform standards Mentor junior colleagues (for senior-level applicants) Occasional travel to client sites across the UK, with full flexibility Requirements Hands-on experience with the ServiceNow platform in consulting or delivery roles Strong understanding of platform configuration, integrations, and delivery methodologies Excellent communication and stakeholder engagement skills Relevant ServiceNow certifications (CSA, CIS, CTA, etc.) are a strong plus What's Offered Clear career progression pathways within a growing ServiceNow practice Flexible working arrangements Opportunity to deliver impactful, enterprise-scale digital transformation projects If you're exploring your next move within the UK's ServiceNow market, I'd be happy to arrange a confidential discussion.
Jan 07, 2026
Full time
UK - ServiceNow Consultant - Hybrid I'm supporting a leading consultancy that is expanding its ServiceNow capability in the UK. We're seeking ServiceNow specialists across multiple levels, from experienced consultants through to senior architects, to join a high-performing and growing practice. Role Overview Contribute to or lead full lifecycle ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM Work directly with business and technical stakeholders to shape high-quality solutions Support the development of best-practice frameworks and platform standards Mentor junior colleagues (for senior-level applicants) Occasional travel to client sites across the UK, with full flexibility Requirements Hands-on experience with the ServiceNow platform in consulting or delivery roles Strong understanding of platform configuration, integrations, and delivery methodologies Excellent communication and stakeholder engagement skills Relevant ServiceNow certifications (CSA, CIS, CTA, etc.) are a strong plus What's Offered Clear career progression pathways within a growing ServiceNow practice Flexible working arrangements Opportunity to deliver impactful, enterprise-scale digital transformation projects If you're exploring your next move within the UK's ServiceNow market, I'd be happy to arrange a confidential discussion.
With us, you'll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Enterprise Seller - Orchestration & AI Workflow Platforms (Microsoft Cloud & AI Ecosystem) - Assistant Vice President - English (COR033486) Enterprise Seller - Orchestration & AI Workflow Platforms (Microsoft Cloud & AI Ecosystem) - Assistant Vice President - English - COR033486 Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Enterprise Seller - Orchestration & AI Workflow Platforms (Microsoft Cloud & AI Ecosystem) - Assistant Vice President - English In this role, you will be responsible for being familiar with our products and offerings, understanding customer needs and requirements, creating a compelling story to solve the identified issues, running demos, and answering technical questions. You will play a crucial role in addressing technical challenges faced by our customers and proposing effective solutions. Your ability to analyze customer requirements and translate them into tailored solutions will be key to your success in this position. Responsibilities Solution-Led Selling & Technical Engagement Identify and qualify orchestration opportunities across target verticals, focusing on AI-driven modernization on specialized areas such as GBS, and functional areas like S2P, R2R, and case management workflows. Lead L1/L2-level conversations explaining how Orchestration.ai delivers touchless productivity through AI-led case triaging and workload optimization. Integrates natively with Microsoft Azure, Power Platform, and Copilot extensions. Uses Agentic AI Fabric to automate decision flows and real-time optimization. Demonstrate platform features - AI architecture, seamless integration, data-driven insights, and responsible AI - through tailored demos and client walkthroughs. Work with presales to build proofs of concept that showcase ROI and business case. Microsoft Ecosystem Engagement Co-sell with Microsoft Account Executives and Partner Development Managers; align opportunities to Azure Marketplace and co-sell incentives. Position Orchestration.ai as an AI-workflow companion to Microsoft Azure, Power Automate, Fabric, and Dynamics. Understand Marketplace listing mechanics, consumption-based licensing, and co-sell processes; contribute to joint GTM campaigns and events. Commercial and Deal Execution Anticipate client objections and remove blockers through creative deal solutions and proactive stakeholder management. Maintain CRM discipline - forecast accuracy, pipeline hygiene, and reporting to leadership KPIs (Marketplace transactions, Revenue growth, Co-sell wins). Client Advisory & Value Articulation Engage client process owners and business leads to map needs to Orchestration.ai's capabilities. Articulate tangible outcomes: operational efficiency, cycle-time reduction, error minimization, and AI-enabled decision-making. Act as a trusted advisor, helping clients navigate digital transformation using Microsoft AI and Genpact's orchestration expertise. Minimum Qualifications Experience of enterprise solution sales in Microsoft Cloud, AI, or workflow automation. Familiarity with Azure AI Services, Fabric, and Copilot ecosystem. Strong understanding of Azure architecture, AI Services, Workflow platforms like ServiceNow, and Azure Marketplace GTM mechanics. Proven experience executing Microsoft co-sell motions. Exposure to Azure Marketplace listings and co-sell engagements. Understanding of SaaS + usage licensing models and value-based pricing. Demonstrated ability to lead semi-technical demos and coordinate with architects. Strong communication, storytelling, and stakeholder-management skills. Preferred Qualification/Skill Understanding of Agentic AI concepts, touchless workflow automation, and case-management orchestration. Prior exposure to process domains such as Finance (S2P/R2R) or Customer Service case management. Eagerness to build expertise in AI-driven orchestration and grow into a senior enterprise seller role. You're a solution-minded seller with a fascination for AI and cloud technologies. You can connect the dots between Azure AI capabilities and Orchestration.ai's unified architecture, showing clients how automation becomes intelligent, integrated, and measurable. You thrive on learning, collaborating, and winning in a joint Genpact-Microsoft ecosystem. Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career- Gain hands-on experience, world-class training, mentorship, and AI your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Jan 06, 2026
Full time
With us, you'll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Enterprise Seller - Orchestration & AI Workflow Platforms (Microsoft Cloud & AI Ecosystem) - Assistant Vice President - English (COR033486) Enterprise Seller - Orchestration & AI Workflow Platforms (Microsoft Cloud & AI Ecosystem) - Assistant Vice President - English - COR033486 Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Enterprise Seller - Orchestration & AI Workflow Platforms (Microsoft Cloud & AI Ecosystem) - Assistant Vice President - English In this role, you will be responsible for being familiar with our products and offerings, understanding customer needs and requirements, creating a compelling story to solve the identified issues, running demos, and answering technical questions. You will play a crucial role in addressing technical challenges faced by our customers and proposing effective solutions. Your ability to analyze customer requirements and translate them into tailored solutions will be key to your success in this position. Responsibilities Solution-Led Selling & Technical Engagement Identify and qualify orchestration opportunities across target verticals, focusing on AI-driven modernization on specialized areas such as GBS, and functional areas like S2P, R2R, and case management workflows. Lead L1/L2-level conversations explaining how Orchestration.ai delivers touchless productivity through AI-led case triaging and workload optimization. Integrates natively with Microsoft Azure, Power Platform, and Copilot extensions. Uses Agentic AI Fabric to automate decision flows and real-time optimization. Demonstrate platform features - AI architecture, seamless integration, data-driven insights, and responsible AI - through tailored demos and client walkthroughs. Work with presales to build proofs of concept that showcase ROI and business case. Microsoft Ecosystem Engagement Co-sell with Microsoft Account Executives and Partner Development Managers; align opportunities to Azure Marketplace and co-sell incentives. Position Orchestration.ai as an AI-workflow companion to Microsoft Azure, Power Automate, Fabric, and Dynamics. Understand Marketplace listing mechanics, consumption-based licensing, and co-sell processes; contribute to joint GTM campaigns and events. Commercial and Deal Execution Anticipate client objections and remove blockers through creative deal solutions and proactive stakeholder management. Maintain CRM discipline - forecast accuracy, pipeline hygiene, and reporting to leadership KPIs (Marketplace transactions, Revenue growth, Co-sell wins). Client Advisory & Value Articulation Engage client process owners and business leads to map needs to Orchestration.ai's capabilities. Articulate tangible outcomes: operational efficiency, cycle-time reduction, error minimization, and AI-enabled decision-making. Act as a trusted advisor, helping clients navigate digital transformation using Microsoft AI and Genpact's orchestration expertise. Minimum Qualifications Experience of enterprise solution sales in Microsoft Cloud, AI, or workflow automation. Familiarity with Azure AI Services, Fabric, and Copilot ecosystem. Strong understanding of Azure architecture, AI Services, Workflow platforms like ServiceNow, and Azure Marketplace GTM mechanics. Proven experience executing Microsoft co-sell motions. Exposure to Azure Marketplace listings and co-sell engagements. Understanding of SaaS + usage licensing models and value-based pricing. Demonstrated ability to lead semi-technical demos and coordinate with architects. Strong communication, storytelling, and stakeholder-management skills. Preferred Qualification/Skill Understanding of Agentic AI concepts, touchless workflow automation, and case-management orchestration. Prior exposure to process domains such as Finance (S2P/R2R) or Customer Service case management. Eagerness to build expertise in AI-driven orchestration and grow into a senior enterprise seller role. You're a solution-minded seller with a fascination for AI and cloud technologies. You can connect the dots between Azure AI capabilities and Orchestration.ai's unified architecture, showing clients how automation becomes intelligent, integrated, and measurable. You thrive on learning, collaborating, and winning in a joint Genpact-Microsoft ecosystem. Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career- Gain hands-on experience, world-class training, mentorship, and AI your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
