We are Systematix and we are currently looking for an ITSM Business Analyst for our client. ABOUT THE PROJECT: Our client is implementing ServiceNow as part of a global IT service transformation initiative, focused on standardizing ITSM processes across a complex enterprise environment. ABOUT THE RESPONSIBILITIES: Gathering and documenting ITSM requirements across Incident, Problem, Change, and Request Management Translating business and operational needs into functional and technical specifications Supporting backlog creation, refinement, and prioritization Collaborating with ServiceNow developers and functional consultants on solution design Supporting testing activities, including test case development and UAT coordination Ensuring alignment between ITSM processes and ServiceNow best practices Facilitating stakeholder workshops and working sessions ABOUT THE ROLE: Location: UK or Europe (Remote) Duration: 6-month contract Work hours: Full-time, aligned to regional business hours ABOUT THE QUALIFICATIONS: 6+ years of experience as a Business Analyst supporting ITSM initiatives Strong functional knowledge of ITIL-based ITSM processes Hands-on experience working with ServiceNow Strong analytical, documentation, and communication skills AI DISCLOSURE: We may use artificial intelligence (AI) or other automated tools to support parts of our recruitment process. No automated tools make hiring decisions. APPLY NOW: If you are interested in finding out more, please contact us or submit your resume. If you know someone who meets these qualifications, please feel free to forward this opportunity. ABOUT SYSTEMATIX: Systematix is a Global Consulting and Resourcing firm headquartered in Canada with offices across North America and the United Kingdom. We provide the highest-caliber consulting solutions to a diverse client base across all levels of government and private industry. Systematix. Solutions Focused. People Driven.
Apr 03, 2026
Full time
We are Systematix and we are currently looking for an ITSM Business Analyst for our client. ABOUT THE PROJECT: Our client is implementing ServiceNow as part of a global IT service transformation initiative, focused on standardizing ITSM processes across a complex enterprise environment. ABOUT THE RESPONSIBILITIES: Gathering and documenting ITSM requirements across Incident, Problem, Change, and Request Management Translating business and operational needs into functional and technical specifications Supporting backlog creation, refinement, and prioritization Collaborating with ServiceNow developers and functional consultants on solution design Supporting testing activities, including test case development and UAT coordination Ensuring alignment between ITSM processes and ServiceNow best practices Facilitating stakeholder workshops and working sessions ABOUT THE ROLE: Location: UK or Europe (Remote) Duration: 6-month contract Work hours: Full-time, aligned to regional business hours ABOUT THE QUALIFICATIONS: 6+ years of experience as a Business Analyst supporting ITSM initiatives Strong functional knowledge of ITIL-based ITSM processes Hands-on experience working with ServiceNow Strong analytical, documentation, and communication skills AI DISCLOSURE: We may use artificial intelligence (AI) or other automated tools to support parts of our recruitment process. No automated tools make hiring decisions. APPLY NOW: If you are interested in finding out more, please contact us or submit your resume. If you know someone who meets these qualifications, please feel free to forward this opportunity. ABOUT SYSTEMATIX: Systematix is a Global Consulting and Resourcing firm headquartered in Canada with offices across North America and the United Kingdom. We provide the highest-caliber consulting solutions to a diverse client base across all levels of government and private industry. Systematix. Solutions Focused. People Driven.
ServiceNow Technical Consultant - IRM UK-Based Fully Remote with Occasional Onsite SC Clearance Eligible About the Role Wrangu is a specialist ServiceNow partner delivering Risk, Security and Compliance solutions. We work with Global 2000 clients to help them get real value from the ServiceNow platform, and our consultants are at the heart of that. We're looking for a ServiceNow Technical Consultant to join our UK Client Services team. You'll be hands on in the delivery of Integrated Risk Management (IRM) implementations, working closely with clients to understand their challenges and configure solutions that genuinely solve business problems. This role requires UK residency and current eligibility for UK Security Clearance (SC) both are essential for this position. Day to Day You'll: Configure and develop ServiceNow IRM solutions in line with Now Create methodology and platform best practices Participate in client workshops (onsite and remote), contributing to functional and technical design discussions Work with clients and project teams to translate business needs into clear technical requirements Write clean, well structured scripts and configurations (JavaScript, Business Rules, UI Policies, integrations) Turn user stories into well built ServiceNow solutions as part of an agile delivery team Communicate technical challenges and solutions clearly to both technical and non technical audiences Produce high quality documentation, from technical specs to client facing materials Advise clients on platform options, risks, and the impact of design decisions Contribute to internal knowledge sharing, solution development, and Wrangu's growing IRM practice Support Wrangu clients on a rota basis as required What We're Looking For We're looking for someone who is technically capable, collaborative by nature, and enjoys working directly with clients to deliver outcomes that matter. UK residency and current eligibility for Security Clearance (SC) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) CIS-IRM or equivalent certification in GRC, Vendor Risk, or Audit Management or actively working towards one Hands on experience with IRM modules such as GRC Risk & Compliance, Vendor Risk, or Audit Management Background in professional services or a multi client consulting environment 1-2 years of ServiceNow consulting experience in a client facing role At least 2 years of scripting experience on the ServiceNow platform Strong communication skills and confidence working with stakeholders at all levels Experience working within agile delivery environments Additional European languages are always a welcome bonus Security Clearance Due to the nature of some of our projects, candidates must be eligible for UK Security Clearance (SC). This typically requires: Continuous residency in the UK for the last 5 years If you're unsure whether you meet the eligibility criteria, we're happy to discuss this during the process. Who Are We? We are Wrangu - a rapidly expanding technology and services business in the risk, compliance and security space. Founded in 2016, our client base is made up predominantly of Global 2000 companies. Our team lives by our core values: Quality, Leadership, Innovation & Professionalism - what we call QLIP. We're a remote first organisation with headquarters in Amsterdam and hubs in London and Portugal. We believe diverse teams build better solutions, and we actively encourage applications from people who are underrepresented in the technology industry. We don't just appreciate diversity - we celebrate it, and we're committed to creating an environment where everyone can thrive. We Offer: The opportunity to make a real impact in a fast growing, specialist consultancy A supportive culture with the training and development you need to succeed - including certification support A competitive package including company pension, healthcare, remote working allowance, and office equipment allowance 25 days holiday, a day off for your birthday, pet leave, a personal day, study leave, and flexible annual leave options A highly international, collaborative workplace - minimal bureaucracy, maximum autonomy A genuine commitment to wellbeing and a healthy work life balance The chance to deepen your ServiceNow IRM expertise on the number one cloud platform in the industry If you're a ServiceNow consultant looking to grow your career in a team where your work genuinely matters, we'd love to hear from you. Please note that criminal background, financial background, and employment background checks will be carried out during the recruitment process.
Apr 02, 2026
Full time
ServiceNow Technical Consultant - IRM UK-Based Fully Remote with Occasional Onsite SC Clearance Eligible About the Role Wrangu is a specialist ServiceNow partner delivering Risk, Security and Compliance solutions. We work with Global 2000 clients to help them get real value from the ServiceNow platform, and our consultants are at the heart of that. We're looking for a ServiceNow Technical Consultant to join our UK Client Services team. You'll be hands on in the delivery of Integrated Risk Management (IRM) implementations, working closely with clients to understand their challenges and configure solutions that genuinely solve business problems. This role requires UK residency and current eligibility for UK Security Clearance (SC) both are essential for this position. Day to Day You'll: Configure and develop ServiceNow IRM solutions in line with Now Create methodology and platform best practices Participate in client workshops (onsite and remote), contributing to functional and technical design discussions Work with clients and project teams to translate business needs into clear technical requirements Write clean, well structured scripts and configurations (JavaScript, Business Rules, UI Policies, integrations) Turn user stories into well built ServiceNow solutions as part of an agile delivery team Communicate technical challenges and solutions clearly to both technical and non technical audiences Produce high quality documentation, from technical specs to client facing materials Advise clients on platform options, risks, and the impact of design decisions Contribute to internal knowledge sharing, solution development, and Wrangu's growing IRM practice Support Wrangu clients on a rota basis as required What We're Looking For We're looking for someone who is technically capable, collaborative by nature, and enjoys working directly with clients to deliver outcomes that matter. UK residency and current eligibility for Security Clearance (SC) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) CIS-IRM or equivalent certification in GRC, Vendor Risk, or Audit Management or actively working towards one Hands on experience with IRM modules such as GRC Risk & Compliance, Vendor Risk, or Audit Management Background in professional services or a multi client consulting environment 1-2 years of ServiceNow consulting experience in a client facing role At least 2 years of scripting experience on the ServiceNow platform Strong communication skills and confidence working with stakeholders at all levels Experience working within agile delivery environments Additional European languages are always a welcome bonus Security Clearance Due to the nature of some of our projects, candidates must be eligible for UK Security Clearance (SC). This typically requires: Continuous residency in the UK for the last 5 years If you're unsure whether you meet the eligibility criteria, we're happy to discuss this during the process. Who Are We? We are Wrangu - a rapidly expanding technology and services business in the risk, compliance and security space. Founded in 2016, our client base is made up predominantly of Global 2000 companies. Our team lives by our core values: Quality, Leadership, Innovation & Professionalism - what we call QLIP. We're a remote first organisation with headquarters in Amsterdam and hubs in London and Portugal. We believe diverse teams build better solutions, and we actively encourage applications from people who are underrepresented in the technology industry. We don't just appreciate diversity - we celebrate it, and we're committed to creating an environment where everyone can thrive. We Offer: The opportunity to make a real impact in a fast growing, specialist consultancy A supportive culture with the training and development you need to succeed - including certification support A competitive package including company pension, healthcare, remote working allowance, and office equipment allowance 25 days holiday, a day off for your birthday, pet leave, a personal day, study leave, and flexible annual leave options A highly international, collaborative workplace - minimal bureaucracy, maximum autonomy A genuine commitment to wellbeing and a healthy work life balance The chance to deepen your ServiceNow IRM expertise on the number one cloud platform in the industry If you're a ServiceNow consultant looking to grow your career in a team where your work genuinely matters, we'd love to hear from you. Please note that criminal background, financial background, and employment background checks will be carried out during the recruitment process.
Qualifications: Strong knowledge and experience with programming languages (e.g., Java, Python) Proficiency in web technologies (e.g., HTML, CSS, JavaScript) Familiarity with relevant technologies (e.g., XML, XSD) Skills: Experience in using tools such as GIT, JIRA, ServiceNow, and working in SCRUM/Agile framework Experience of working with SQL, JS, React, or Angular is desirable Experience of working in an Azure environment Experience with Microsoft Power Automate is desirable
Apr 01, 2026
Full time
Qualifications: Strong knowledge and experience with programming languages (e.g., Java, Python) Proficiency in web technologies (e.g., HTML, CSS, JavaScript) Familiarity with relevant technologies (e.g., XML, XSD) Skills: Experience in using tools such as GIT, JIRA, ServiceNow, and working in SCRUM/Agile framework Experience of working with SQL, JS, React, or Angular is desirable Experience of working in an Azure environment Experience with Microsoft Power Automate is desirable
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you an innovative Endpoint Security Engineer looking for an exciting opportunity to enhance global security operations? Join our client's dynamic team, where your expertise will help shape the future of endpoint security! Role: Endpoint Security Engineer Duration: 12 Months (extension Options) Location: Chester (Hybrid 3 days in Office) Rate: £ 550 per day (umbrella) Why Join Us? At our organization, we believe in fostering a collaborative environment where creativity and security go hand in hand. You'll work alongside dedicated professionals who are passionate about protecting digital assets while supporting cloud migration initiatives. Key Responsibilities: Drive Cloud Migration: Contribute to a major cloud migration program, ensuring seamless transitions and robust security measures. Engineer Security Solutions: Design, implement, and support cutting-edge endpoint security solutions using Trellix, BeyondTrust, and CrowdStrike. Deploy Solutions: Utilize ITSM systems like Remedy and ServiceNow for effective enterprise security deployments. Documentation & Workflows: Produce high-quality technical documentation, workflows, and support materials to guide best practices. Collaborate & Optimize: Partner with security vendor consultants and Technical Account Managers to maximize product performance. Align Compliance Standards: Work closely with compliance, audit, and information security teams to maintain organizational standards. Research & Consultancy: Conduct thorough research and provide informed consultancy on the latest security solutions and trends. Manage Configurations: Define and maintain security baseline configurations, ensuring the highest standards are met. Rapid Response: Address operational issues promptly and efficiently, adapting to a fast-paced global environment. Required Technical Skills & Certifications: Proven experience in endpoint security, with a strong background in both engineering and support roles. Expertise in Application Control, particularly with BeyondTrust solutions. Proficient in scripting with PowerShell and Python-essential skills for this role! Familiarity with Trellix ePO, BeyondTrust EPM Cloud, and policy management in Azure and AWS. Advanced knowledge of Microsoft Windows operating systems. Strong analytical and problem-solving skills to tackle complex security challenges. Exposure to data analytics tools like Splunk and Power BI. Essential Skills: Excellent workflow management, communication, and interpersonal abilities. Experience with EPM Cloud Migration (this role focuses on EPM, not IAM ). Ability to create clear and effective documentation, including diagrams and technical architecture. Knowledge of governance, risk management, and administrative oversight of workstreams. Quick learner with a knack for sharing knowledge and applying research-driven solutions. Proven ability to thrive under pressure and respond swiftly to emerging challenges. Experience collaborating with architecture and engineering teams on Windows platform design. Desired Skills: Understanding of cloud technologies, especially Azure and AWS. Security certifications, preferably CISSP. Experience supporting macOS/iOS environments would be a plus! What's Next? If you're ready to take your career to the next level and make a significant impact in the world of endpoint security, we want to hear from you! Apply today to join our dedicated team and help shape the future of security! Apply Now! Let's secure the digital future together! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Apr 01, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you an innovative Endpoint Security Engineer looking for an exciting opportunity to enhance global security operations? Join our client's dynamic team, where your expertise will help shape the future of endpoint security! Role: Endpoint Security Engineer Duration: 12 Months (extension Options) Location: Chester (Hybrid 3 days in Office) Rate: £ 550 per day (umbrella) Why Join Us? At our organization, we believe in fostering a collaborative environment where creativity and security go hand in hand. You'll work alongside dedicated professionals who are passionate about protecting digital assets while supporting cloud migration initiatives. Key Responsibilities: Drive Cloud Migration: Contribute to a major cloud migration program, ensuring seamless transitions and robust security measures. Engineer Security Solutions: Design, implement, and support cutting-edge endpoint security solutions using Trellix, BeyondTrust, and CrowdStrike. Deploy Solutions: Utilize ITSM systems like Remedy and ServiceNow for effective enterprise security deployments. Documentation & Workflows: Produce high-quality technical documentation, workflows, and support materials to guide best practices. Collaborate & Optimize: Partner with security vendor consultants and Technical Account Managers to maximize product performance. Align Compliance Standards: Work closely with compliance, audit, and information security teams to maintain organizational standards. Research & Consultancy: Conduct thorough research and provide informed consultancy on the latest security solutions and trends. Manage Configurations: Define and maintain security baseline configurations, ensuring the highest standards are met. Rapid Response: Address operational issues promptly and efficiently, adapting to a fast-paced global environment. Required Technical Skills & Certifications: Proven experience in endpoint security, with a strong background in both engineering and support roles. Expertise in Application Control, particularly with BeyondTrust solutions. Proficient in scripting with PowerShell and Python-essential skills for this role! Familiarity with Trellix ePO, BeyondTrust EPM Cloud, and policy management in Azure and AWS. Advanced knowledge of Microsoft Windows operating systems. Strong analytical and problem-solving skills to tackle complex security challenges. Exposure to data analytics tools like Splunk and Power BI. Essential Skills: Excellent workflow management, communication, and interpersonal abilities. Experience with EPM Cloud Migration (this role focuses on EPM, not IAM ). Ability to create clear and effective documentation, including diagrams and technical architecture. Knowledge of governance, risk management, and administrative oversight of workstreams. Quick learner with a knack for sharing knowledge and applying research-driven solutions. Proven ability to thrive under pressure and respond swiftly to emerging challenges. Experience collaborating with architecture and engineering teams on Windows platform design. Desired Skills: Understanding of cloud technologies, especially Azure and AWS. Security certifications, preferably CISSP. Experience supporting macOS/iOS environments would be a plus! What's Next? If you're ready to take your career to the next level and make a significant impact in the world of endpoint security, we want to hear from you! Apply today to join our dedicated team and help shape the future of security! Apply Now! Let's secure the digital future together! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
ServiceNOW Senior Technical Consultant Location: Hybrid role with preference for candidates local to Erskine/London/Newcastle/Aldermaston locations Salary: Dependent on Experience Due to Security clearance requirements candidates must be UK nationals or sole British citizens and resided in the UK for 5 years and over. . click apply for full job details
Mar 31, 2026
Full time
ServiceNOW Senior Technical Consultant Location: Hybrid role with preference for candidates local to Erskine/London/Newcastle/Aldermaston locations Salary: Dependent on Experience Due to Security clearance requirements candidates must be UK nationals or sole British citizens and resided in the UK for 5 years and over. . click apply for full job details
ServiceNow Architect Location: United Kingdom (Flexible working arrangements) Clearance: SC required - five years continuous presence in the UK Employment Type: Permanent Overview My client is scaling up its ServiceNow practice and looking for a Senior Consultant ready to step into an architecture shaped role click apply for full job details
Mar 30, 2026
Full time
ServiceNow Architect Location: United Kingdom (Flexible working arrangements) Clearance: SC required - five years continuous presence in the UK Employment Type: Permanent Overview My client is scaling up its ServiceNow practice and looking for a Senior Consultant ready to step into an architecture shaped role click apply for full job details
Senior ServiceNow HRSD Consultant HR Transformation Hybrid Up to early 70s + bonus If you enjoy getting stuck into transforming how HR actually works - not just tweaking systems, but redesigning processes, improving employee experience, and using technology to make HR genuinely better - this could be a great move. I'm working with a growing consultancy that's expanding its HR transformation practice , and they're looking for a Senior Consultant with strong ServiceNow HRSD experience to help deliver large-scale change programmes for enterprise organisations. In this role, you'll be working with HR and business leaders to rethink how HR services are delivered in a world where employee experience, automation and digital self-service are becoming the norm. A big part of the role involves understanding how HR operates today, challenging where things could be better, and helping design future-state HR services powered by ServiceNow. You'll spend time running workshops with stakeholders, mapping out end-to-end employee journeys such as onboarding, offboarding and case management, and shaping how ServiceNow HRSD can support those journeys. From there, you'll help translate those ideas into practical solutions - working closely with delivery teams to bring the transformation to life. This isn't a pure technical build role. It's about sitting at the intersection of HR, technology and transformation , helping organisations modernise how HR services are designed and delivered. What you'll bring: Experience delivering HR transformation or HR service improvement programmes Strong understanding of ServiceNow HRSD and how it enables HR services (case management, lifecycle events, employee journeys) Experience engaging with stakeholders and running workshops or discovery sessions Ability to translate business requirements into ServiceNow-enabled solutions Experience working in consulting or large-scale transformation environments is a plus Interest in how automation, AI and digital workflows are reshaping HR operations This is a great opportunity for someone who already knows ServiceNow HRSD but wants to spend more time on strategy, design and transformation rather than just configuration. The team has built a reputation for delivering high-impact HR programmes , while still maintaining a genuinely supportive and flexible culture. Hybrid working is the norm, and there's plenty of opportunity to grow within the HR and ServiceNow practice as it continues to expand. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Mar 19, 2026
Full time
Senior ServiceNow HRSD Consultant HR Transformation Hybrid Up to early 70s + bonus If you enjoy getting stuck into transforming how HR actually works - not just tweaking systems, but redesigning processes, improving employee experience, and using technology to make HR genuinely better - this could be a great move. I'm working with a growing consultancy that's expanding its HR transformation practice , and they're looking for a Senior Consultant with strong ServiceNow HRSD experience to help deliver large-scale change programmes for enterprise organisations. In this role, you'll be working with HR and business leaders to rethink how HR services are delivered in a world where employee experience, automation and digital self-service are becoming the norm. A big part of the role involves understanding how HR operates today, challenging where things could be better, and helping design future-state HR services powered by ServiceNow. You'll spend time running workshops with stakeholders, mapping out end-to-end employee journeys such as onboarding, offboarding and case management, and shaping how ServiceNow HRSD can support those journeys. From there, you'll help translate those ideas into practical solutions - working closely with delivery teams to bring the transformation to life. This isn't a pure technical build role. It's about sitting at the intersection of HR, technology and transformation , helping organisations modernise how HR services are designed and delivered. What you'll bring: Experience delivering HR transformation or HR service improvement programmes Strong understanding of ServiceNow HRSD and how it enables HR services (case management, lifecycle events, employee journeys) Experience engaging with stakeholders and running workshops or discovery sessions Ability to translate business requirements into ServiceNow-enabled solutions Experience working in consulting or large-scale transformation environments is a plus Interest in how automation, AI and digital workflows are reshaping HR operations This is a great opportunity for someone who already knows ServiceNow HRSD but wants to spend more time on strategy, design and transformation rather than just configuration. The team has built a reputation for delivering high-impact HR programmes , while still maintaining a genuinely supportive and flexible culture. Hybrid working is the norm, and there's plenty of opportunity to grow within the HR and ServiceNow practice as it continues to expand. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
