25 jobs found

Lead ServiceNow Consultant Location: Cambridge London Employment type: Full-time regular The Job AVEVA is expanding the applications team focused on the ServiceNow platform. You will be responsible for analysing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. You will also collaborate on the design and implementation of a platform operating model that improves the likelihood of successful go-lives and end-user adoption. Additionally, you will provide technical evaluation of strategic and operational demands against the ServiceNow platform architecture, platform capabilities, and leading practices. You will analyse existing ServiceNow modules, integrations, and formulate logic for additional stability to add new integrations & modules. You will devise logical procedures, prepare flowcharts, perform coding & test/debug programs, and provide input for documentation of new or existing needs. Responsibilities: Lead the technical delivery of a portfolio of complex projects based on the ServiceNow platform Define technical solutions (at an architectural and design level of detail) Deliver compelling solution demonstrations across the ServiceNow platform Assist development teams in resolving complex technical issues through all stages of the project lifecycle Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources Ability to establish good working relationships with stakeholders and team members Guide, mentor and train team members Define and implement differentiators for ServiceNow development and support projects Ability to define and implement best practices Ability to author clear and comprehensive documentation Skills and qualifications: Minimum 7+ years of experience in the ServiceNow ecosystem. Minimum 2+ years of experience in end-to-end ITSM, HRSD Project implementations. Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages Deep understanding of ServiceNow ITSM, HRSD, SecOps, ITOM, ITAM, Integrations & Scripting End to End Integration Experience Using Scripted Rest API, Rest API (Outbound & Inbound) & Authentication Process ServiceNow implementation experience in ITSM, Service Portal, Performance Analytics (Adv. Reporting) & Employee Centre Knowledge Experience in complex ServiceNow integrations API-based and ability to create integration architecture Experience in implementation of Core modules (Service Portal, Employee Center, Case Management, Service Catalogue, Incident, MIM, Problem, Knowledge, Change, CMDB, Discovery, Event Management, Asset Management) Experience with delivering solutions in complex client environments Experience of agile and traditional software and project methodologies Experience in creating and modifying custom applications Certified ServiceNow System Administrator & Application Developer (must) Certified ServiceNow Technical Architect (desired) Certified Implementation Specialist in at least 3 product suites (any) Excellent communication & presentation skills UK Benefits include: Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program. Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably. AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, and credit check. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect.

Eviden is an Atos Group business with an annual revenue of circa € 5 billion and a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 55,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come. About the practice: We are an Elite ServiceNow partner, with a leading reputation for customer satisfaction, operating with a global footprint, delivering services to leading brands across all Industries. With over 16 years of ServiceNow partner experience, providing a Centre of Excellence for ServiceNow within Eviden through over 500 experts and 1300 certifications, this is a fantastic opportunity to join a dynamic, fast paced, and growing area. About the role: We are seeking a Technical Architect with expertise in Enterprise Service Management or SaaS technical delivery. In this role, you will be responsible for the architecture, design, implementation, and integrity of the ServiceNow application within the enterprise. You will ensure that solutions delivered to business units align with corporate architecture and infrastructure standards. The candidates should be eligible to obtain a security clearance to the SC level. Responsibilities: Governance of the relationships between applications, legacy systems, component libraries, content repositories and supporting databases. Preparing and running functional design workshops, creating design specifications based on out-of-the-box functionality and customer requirements. Providing creative solutions to resolve business problems, technology issues, process and people challenges. Working with the Pre-Sales and Delivery teams to support, validate and help deliver client presentations, workshops, proof of concept designs and responses to technical and business enquiries. Hands-on technical delivery of the ServiceNow technical solutions. Research systems and/or programs to determine causes of failure or poor operational performance; then define, test, and implement detailed solutions. Stay current on product developments/releases to a level required for demonstrations and thought leadership. Mentoring and coaching others, as well as sharing best practices and knowledge. Support the development and growth of the services delivered by Engage ESM practices. Excellent verbal and written communication skills required. Qualifications, skills and experience: Proven experience in technical solution design and implementation of the ServiceNow application. Proven management/influencing abilities. Ability to produce documentation at various levels including technical and customer facing. Knowledge of IT and Enterprise Service Management is critical. Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential. ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM or HR products are highly desirable. ServiceNow Certifications in all areas are highly desirable. Experience in multiple application architectures and supporting technologies. Web service proficiency (REST, SOAP) as well as XML and JSON knowledge. Knowledge of relational databases (MySQL, MSSQL, Oracle) beneficial. Must be prepared to travel. As a Disability Confident employer, we aim to ensure that people with disabilities who meet the minimum criteria for this position will be offered an interview. We are committed to making reasonable adjustments and changes as needed to the application and assessment process to remove or reduce any disadvantage associated with a person's disability.

Methods Methods is an established £100m Digital Transformation company, part of the Alten Group, which over the last 30+ years has provided innovative business and digital technology services. We have over 50 active clients many of which have been working with us for more than 10 years. Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Headquartered in central London, with seven regional offices, the company has over 300 colleagues in an organisation centred around distinct portfolio offerings and a further central support services function. Methods delivers multi-disciplinary and full-lifecycle services in a range of specialisms, all related to transitioning from monolithic legacy estates to new, user-centric, cloud and hybrid-based models. The company is a national leader in combining user-centred digital service design with cloud-based open architecture and modern technology services. Managed Services Portfolio The Managed Services Portfolio represents key Methods offerings to the marketplace, building on an outstanding reputation for quality, flexibility and creativity established to date. With focus on both SIAM and ServiceNow services, the team offer vital service management experience in a growing market. We are looking for an experienced ServiceNow Solutions Architect to provide thought leadership to our ServiceNow Operations Teams, work with our clients to design and build best in class ServiceNow solutions, support the sales cycle, and provide expertise to our strategic accounts. Key Responsibilities Lead the design of end-to-end ServiceNow solutions that address complex business challenges, ensuring they meet the organisation's current and future business needs. Collaborate with client stakeholders to gather, analyse, and document detailed requirements, translating them into actionable specifications. Conduct workshops, presentations, and training sessions to facilitate client understanding and collaboration. Develop the architectural blueprint for ServiceNow solutions, considering factors such as scalability, security, performance, and integration requirements. Assess new ServiceNow features, modules, and integrations to determine their suitability for our clients' needs and advise on their adoption. Establish and enforce governance policies, best practices, and coding standards to ensure the consistency, maintainability, and security of ServiceNow configurations. Define and oversee integration strategy, including designing integrations between ServiceNow and other systems or applications, ensuring seamless data flow and interoperability to enhance the overall efficiency of the client's IT landscape. Ensure that ServiceNow solutions adhere to security standards, regulatory compliance, and data protection requirements and implement robust access controls and security measures. Architect solutions with scalability and optimal performance in mind, considering anticipated growth and usage patterns. Develop and maintain a ServiceNow roadmap and value realisation plan that aligns with the client's strategic objectives, considering future enhancements, upgrades, and innovations. Stay informed about industry trends and emerging technologies to continuously enhance ServiceNow solutions. Provide quality assurance to ServiceNow implementations, overseeing thorough testing to ensure performance, functionality, and security, identifying defects during the development and testing phases. Create comprehensive technical documentation for solutions, including design documents, configuration details, and best practices, to support knowledge transfer and enable ongoing system maintenance. Communicate effectively with various stakeholders, including clients, project managers, and development teams, providing regular updates on project progress, challenges, and opportunities for improvement. Create and oversee internal mentoring, training, and development programmes to foster a culture of continuous learning. Implement coding and configuration standards to maintain consistency and quality. Support the sales cycle by providing inputs to Pre-Sales collateral and bid responses, demonstrating solutions, attending client presentations, and working with the wider teams on service offering development. Provide thought leadership and expertise to our strategic accounts, identifying opportunities for upsell and strengthening our relationships. Attain and maintain relevant ServiceNow certifications to stay current on platform developments and disseminate this knowledge to customers and internal teams. Contribute to the Methods' brand awareness through blog creation, attending conferences / webinars, writing case studies / white papers etc. Experience, Skills, and Qualifications Strong relationship-building, influencing, negotiating, and facilitation skills with customers and colleagues. Excellent written and verbal communication skills, articulating complex technical information convincingly at all levels. Able to work with minimal supervision, consistently delivering quality to deadlines and escalating issues and blockers in a timely manner. Experience of working in a client-facing role in a professional services organisation. Expert knowledge of the ServiceNow platform, beyond ITSM (e.g. SecOps, HRSD, IRM, BCM, APM, CMDB, ITAM, ITOM, SPM). Design of complex integrations between ServiceNow and other enterprise solutions, e.g. based on Integration Hub, Mid Server, SSO, JSON, SOAP, LDAP, JDBC, ODBC, REST, SCP and SFTP. ITIL and/or TOGAF qualified. Experience of working with Agile SDLC (Software Development Lifecycle Management) methods. Experienced in data architecture and master data management. A high level of general, technical knowledge including current, emerging, and future technology market trends and their impact on business. Good knowledge of Business Architecture, including business and technology strategies, operating models, process models, business and technology capability models and taxonomies (desirable). Good knowledge and experience of modelling languages, e.g. UML, ArchiMate and BPMN (desirable). Practical understanding of GDPR and ISO 27001 (desirable). Experienced in developing analysis, presentations, and support material to successfully implement strategy or change initiatives. Experience in managing large projects and programmes in an enterprise environment, leading project teams that help customers solve their most complex business problems through creative thinking and seeking innovative solutions. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment Development - access to LinkedIn Learning, a management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus - based on company and individual performance Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance - which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme For a full list of benefits please visit our website ( )

Job Title: Service Now Developer Location : Manchester Salary: Competitive Job Type: Full time/ Permanent About the role: We are looking for a ServiceNow Architect who is eager to advance their career and deliver exceptional outcomes for clients through a combination of project-based and foundational activities. Our collaborative approach ensures we work effectively both internally and externally, achieving high levels of satisfaction for all stakeholders. The ideal candidate will have expertise in designing, developing, and implementing ServiceNow solutions to streamline business processes and enhance user experiences. In this role, you will collaborate closely with technology teams and the Automation Development team. Our collective focus is on improving and transforming client platforms and experiences for the better. Duties and Responsibilities: We are looking for a ServiceNow Architect who is eager to advance their career and deliver exceptional outcomes for clients through a combination of project-based and foundational activities. Our collaborative approach ensures we work effectively both internally and externally, achieving high levels of satisfaction for all stakeholders. The ideal candidate will have expertise in designing, developing, and implementing ServiceNow solutions to streamline business processes and enhance user experiences. In this role, you will collaborate closely with technology teams and the Automation Development team. Our collective focus is on improving and transforming client platforms and experiences for the better. Your role As a key member of our ServiceNow team, you'll have exciting opportunities to grow professionally while contributing to the team's success. In this role, you will: Collaborate with stakeholders and multidisciplinary teams to gather and analyse business requirements, translating them into technical designs. Lead the architecture and design of ServiceNow solutions, including custom applications and integrations, ensuring alignment with client needs and industry best practices. Manage the configuration and customisation of ServiceNow modules, including ITSM, ITOM, HRSD, and others. Maintain the integrity of the overall ServiceNow platform architecture, ensuring consistency across all modules. Provide technical guidance and mentorship to development teams, supporting the successful delivery of ServiceNow projects. Stay current with ServiceNow updates and innovations, leveraging new features and capabilities to drive platform improvements. Hybrid Work Your work locations will vary depending on the role, your preferences, and business needs. This will typically include a mix of: Company offices Client sites Remote work About you: To excel in this role, you should have: Significant experience in ServiceNow development and architecture. Expertise in designing and implementing complex ServiceNow solutions across multiple modules, including custom applications and integrations. Proficiency in JavaScript, HTML, CSS, and ServiceNow scripting. Highly desirable certifications: ServiceNow Certified Application Developer (CAD) Certified Implementation Specialist (CIS) Strong knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) frameworks. Excellent communication, interpersonal, and problem-solving skills, with the ability to effectively engage with both technical and non-technical stakeholders. To be eligible: Applicants must have resided continuously in the United Kingdom for the past five years. You must meet all SC criteria. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of ServiceNow Solutions Architect, ServiceNow Technical Architect, ServiceNow Platform Architect, ServiceNow Implementation Architect, ServiceNow Lead Architect, ServiceNow Design Architect, IT Service Management Architect, ServiceNow Systems Architect, Enterprise Service Management Architect, and ServiceNow Configuration Architect may also be considered.

Ironclad is the contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L'Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It's the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We're a leader in the Forrester Wave for Contract Lifecycle Management . We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023 , Forbes' 50 Most Promising AI Companies , Wing Venture Capital's Enterprise Tech 30 , and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We're backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit or follow us on LinkedIn and Twitter . The mission of the Enterprise Architecture team at Ironclad is simple: Define, evangelize and realize the business and technical architectures that maximize success for Ironclad, its customers and its partners. Enterprise Architects at Ironclad are customer-facing advisors on both technical and business architecture. They wield deep and broad technical expertise with real-world solutions, marry this with business strategy experience and consultative skills, and serve as trusted advisors to our customers across our relationship with them, from pre-sales to deployment to operations. As an Enterprise Architect at Ironclad, you'll work cross-functionally with our sales, product, engineering and customer success teams to architect solutions based on the business goals of our customers, our partners and Ironclad. These solutions need to not just function, but also drive business value and accelerate the innovation that we are driving in the contract lifecycle management domain. You play a critical role in driving our customers and partners to the architectures that will realize this innovation and all of its potential. We seek experienced architects with deep technical roots in coding, integration, security, analytics and cloud computing, strong communication skills, and a strong collaborative ethic. Our company and our customer base are both growing rapidly, and as an Ironclad Enterprise Architect you will be helping to design and build the foundational pillars of our vision for the future of contract lifecycle management. If you'd like to join us on this mission, let's talk! What You Will Be Doing: Engage with prospective customers to understand their overall goals and advise on solutions involving the Ironclad platform and their enterprise systems that deliver value. Advise Ironclad, customer and partner implementation teams on high-value architecture practices, either as a billable resource or as a strategic investment in customer success. Engage with customers in a variety of modes, including ad hoc collaborative sessions, structured workshops, and as part of a deployment project team. Develop and nurture long-term advisory relationships with our larger customers and partners, from the executive stakeholder level downwards, to ensure long-term value of Ironclad-based architectures within their business contexts. Develop on-the-ground intelligence for the Ironclad product team on business and technical drivers that should influence our product roadmap. Share your expertise through various Ironclad content channels, providing guidance on solution patterns for common system/process/business contexts. What We Look For: B.S. Computer Science, Software Engineering, Management Information Systems or equivalent. 8+ years experience in either software, system, or enterprise architecture. Deep understanding and direct experience with cloud architecture and modern platform concepts including SaaS, PaaS, cross-cloud data and process integration, multi-tenancy, etc. Knowledge of enterprise systems that intersect with digital contracting processes, such as the examples below: CRMs (e.g., Salesforce, Microsoft Dynamics CRM, Hubspot, etc.) Procurement and ERP systems (e.g., Coupa, Oracle Fusion, SAP, Workday, etc.) ITSM systems (ServiceNow, Jira, etc.) Security/Trust/Risk systems (e.g., OneTrust, ProcessUnity, etc.) Data visualization systems (e.g., Tableau, Power BI, Looker, etc.) IdPs (e.g., Okta, Azure AD, OneLogin, etc.) Knowledge of enterprise business processes (e.g., procure-to-pay, quote-to-cash, etc.) that intersect with digital contracting processes. Solid understanding of enterprise application integration technologies (e.g., event-based integration, RESTful concepts, middleware approaches, etc.) Experience with tools and techniques for enabling analytics, data-based insights, artificial intelligence. Experience with common enterprise architecture principles such as persona-based journeys, process orchestration, master data management, etc. Good understanding of security processes, regulations, standards & challenges involved in cloud or hybrid applications. Articulate, consultative and pragmatic approach with mature written and verbal communication skills. Benefits: Private Medical Dental Vision Monthly wellness stipend Monthly phone allowance One time home office set up stipend Candidates must have the unrestricted right to work in the United Kingdom. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Description: Sr. Director, Conversational AI / Employee Experience Platforms Being a company millions of people want to join, stay and grow with is a strategic priority for Mars Inc. Achieving such a brand and culture as an employer is incredibly difficult in such a competitive environment in many places around the world. Having a compelling Associate experience that enables associates to be their best through high quality technology is one vital key to achieving this goal. This role will support achievement of this strategy by creating and driving cutting edge associate experiences with a well-defined Generative / Conversational AI, workflow automation and enterprise search strategy. This leader will be responsible for the definition, development & delivery of a portfolio of digital solutions and services that support the exceptional conversational AI and search experiences at Mars. This modern technology leader will continue to be at the forefront of driving enterprise-wide adoption of Generative /Conversational AI, leveraging Now Platform to automate workflows, implement ServiceNow and other virtual assistants, driving adoption of AI search along with specialized cloud-based capabilities through the centers of excellence to develop and scale operational improvements, advanced analytics use cases and automation opportunities as applicable to global business services and operations. What are we looking for? Bachelor's degree in IT, Business or relevant business function (e.g. Human Resources) or equivalent 10+ years executive experience in IT, 5+ years' experience specifically in Conversational AI/ML Ops, Automation technology. Deep understanding of LLM, Conversational AI technologies, Virtual Assistance Agents, AI Search and their applications to enhance user experience. Expertise with modern AI/ML algorithms, techniques, software, and their practical application to build enterprise scale solutions. Extensive experience is deploying ServiceNow ITOM, SPM, Source-to-pay (STP) or HRSD aligned with ServiceNow best practices. Experience with Configuring and customizing ServiceNow including Now Platform workflows using flow designer, service catalogue, UI, client scripts, business rules, UI actions etc. Integrating platform to system of record like Microsoft, Ariba, SAP, Workday and provide a connected experience across multiple search engines, conversational AI, VA services. An understanding of AI Search architecture along with the applicable ML, NLP/NLU algorithms to increase relevance and accuracy. Applications portfolio mgmt., budget management and stakeholder relationship management of global leaders. Experience deploying a global platform that supports multiple languages, catalogues, and knowledge bases. Strong leadership and people management skills, with a proven ability to lead and mentor direct and indirect teams to deliver high-quality results. What will be your key responsibilities? Serve as the strategic DT co-pilot for establishing a robust platform that supports Conversational AI, global search engine, VA for aligning stakeholders and to ensure business strategies are enabled. Drive innovation in the design and deployment of platform that supports AI/ML use cases, enterprise search with necessary capabilities like MLOps, Feature Stores, GenAI/LLMs. Leverage AI/ML to generate insights and recommendations for business actions, to reduce costs, to increase capabilities, to enhance controls, and to improve associate experiences. Full accountability for establishing & driving the global IT strategy for these functions and road map including the creation of new Conversational AI Center of Excellence capabilities team aligned with internal and external best practices and emerging trends. Work closely with cross-functional teams to identify opportunities for AI use cases within the organization and develop and execute plans to improve operational efficiencies and drive revenue growth. For the shared services area, drive efficiencies and process standardization using industry standard platforms and benchmarked KPIs. Govern the scope of the existing functional portfolio of applications throughout the application lifecycle. Drive down the portfolio complexity and TCO within the business capability area across all global, regional and local applications. Collaborate with business, IT and data teams to ensure automation and AI solutions align with Mars overall data architecture and technology roadmap. Responsible for building and maintaining a high performing global organization, providing leadership, engagement & line management to business process, information and functional/technical experts. As a senior leader, contribute to the development and leadership of Mars Digital Technologies and Mars Global Services strategies. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.

Eviden, part of the Atos Group, with an annual revenue of circa € 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 47,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come. The opportunity: Powered by a community of world-class talent and unique data and technology capabilities, we transform possibilities into realities. In this position, you'll join the Digital Transformation Delivery sub-practice within the Digital Transformation Consulting (DTC) team. You will operate within a fast-paced Consulting environment, comprised of more than 850 diverse and high performing experts worldwide. Our teams work on challenging digital projects that deliver creative and innovative solutions across multiple industries and sectors. Our clients require business transformation programmes that typically need complex technologies and supplier ecosystems. Covering from small to medium sized enterprises to large public sector department, we support our clients and members of society to live, work and develop sustainably, in a safe and secure information space. The Digital Transformation Delivery practice works with clients to develop and expand their digital capabilities by understanding their digital transformation journey and future roadmap and advising on the appropriate methodologies and solutions to best achieve their goals. The candidates must be eligible to obtain a security clearance to SC level. To be eligible to SC Clearance, the candidates should have lived and worked in the UK for past 5+ years. Location: No Fixed The position requires regular domestic and international travel with an average of 2-3 days per week on site or as the need arises. Role and responsibilities: We are looking for a highly motivated, driven and experienced Solution Architect who will be leading the engagement delivery with existing or new client - this may be advisory or transformation delivery. You will be expected to shape the way the engagement is defined and delivered, manage the client relationship at senior/ board level and provide leadership, direction and support for the delivery team. You will also be expected to have strong commercial and financial awareness and management skills to ensure a successful delivery for Eviden as well as for the client. The role will require the ability to lead on business development including the development of compelling bid responses and delivering client presentation to secure new work for the team. You will have line management responsibility and play a key part in the on-going development of our people and market facing offerings. Key responsibilities: Engagement management including financial controls such as client invoicing, status reporting, risk and issue management People management including team leadership and staff development Lead workshops and interviews with key stakeholders to understand the customer's business and IT requirements and the related system landscape and operating model. To create system and solution architectures that meet the customer requirements and are compliant with Enterprise Architecture principles To develop solution architectures which are coherent with both security & service architecture and cost or commercial constraints/requirements To consult with customers, understand their concerns and develop hypothesis based on findings that can be customer tested Suggest recommendations and benefits and present a delivery plan Defining and integrating digital solutions into an organisation s strategy and vision To prepare and lead (as necessary or as part of a team) customer presentations, outlining recommended solution architectures and benefits To develop and contribute to thought leadership around architecture and solution offerings and related value propositions Technically lead the preparation of bid responses to RFPs and develop the solutions based on case studies Creation and management of project/engagement financial models, including reviews and approvals Required Skills and Experience: Demonstrated leadership, excellent problem solving and analytical skills Knowledge of Application and Cloud technologies such as: AWS, Azure, Google, SalesForce, Pega, ServiceNow, SAP. Demonstrable experience in one or more hyperscaler platforms is required. A good understanding of, or certification in, TOGAF (or equivalent framework) and how it is applied to the customer landscape A strong understanding of requirements management and the ability to show clear linkage between the digital choices and solutions that will be delivered. Understanding of data and security architecture Experience of using Archimate notation to create enterprise and solution architecture models and diagrams, preferably with SparxEA or BizDesign. A good understanding of the complete digital solutions delivery lifecycle with awareness of ITIL and DevSecOps. Strong client facing consultative skills, including the ability to ask open engaging questions, analyse information, test or develop new hypothesis and create high quality client deliverables. Experience in facilitating client facing workshops. A good understanding of programme and project management methods including both waterfall and agile, ideally experience with Prince and Scaled Agile Framework (SAFe). Desirable Skills and Experience: As a Solutions Architect, you would be expected to have a wide base of technical knowledge and understanding with specialities relevant to today's IT landscape. This could include: Certification in one or more Cloud technologies Understanding of application hosting deployment approaches: IaaS, PaaS, SaaS, containers, microservices Certification in TOGAF or equivalent framework Experience of working with the Government Digital Services (GDS) Way Appreciation of high-level Network architecture in on prem and cloud deployments IOT / Blockchain Understanding of business case development Insight into market and industry trends, and their impact on customer solutions Service design and the fundamentals of ITIL including change management We care for our employees by providing: 25 days of Annual leave + an option to purchase more through our Flexible Benefits Flex benefits system - exciting opportunity to choose your own benefits Pension - matching contribution up to 10% Private Medical Scheme Life Assurance Enrolment in our Share scheme - subject to scheme eligibility criteria Unlimited opportunities to learn in our Training platforms As a Disability Confident employer, our aim is to ensure that disabled applicants who meet the minimum criteria for this position will be offered an interview. The data is only used for the purpose of providing additional support at interview. If this is applicable to you, please ensure you answer "Yes" to the question regarding disability included in the application form for our awareness.

Eviden is an Atos Group business with an annual revenue of circa € 5 billion and a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 55,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come. About the practice: We are an Elite ServiceNow partner, with a leading reputation for customer satisfaction, operating with a global footprint, delivering services to leading brands across all Industries. With over 16 years of ServiceNow partner experience, providing a Centre of Excellence for ServiceNow within Eviden through over 500 experts and 1300 certifications, this is a fantastic opportunity to join a dynamic, fast paced, and growing area. About the role: We are seeking a Technical Architect with expertise in Enterprise Service Management or SaaS technical delivery. In this role, you will be responsible for the architecture, design, implementation, and integrity of the ServiceNow application within the enterprise. You will ensure that solutions delivered to business units align with corporate architecture and infrastructure standards. The candidates should be eligible to obtain a security clearance to the SC level. Responsibilities: Governance of the relationships between applications, legacy systems, component libraries, content repositories and supporting databases. Preparing and running functional design workshops, creating design specifications based on out-of-the-box functionality and customer requirements. Providing creative solutions to resolve business problems, technology issues, process and people challenges. Working with the Pre-Sales and Delivery teams to support, validate and help deliver client presentations, workshops, proof of concept designs and responses to technical and business enquiries. Hands-on technical delivery of the ServiceNow technical solutions. Research systems and/or programs to determine causes of failure or poor operational performance; then define, test, and implement detailed solutions. Stay current on product developments/releases to a level required for demonstrations and thought leadership. Mentoring and coaching others, as well as sharing best practices and knowledge. Support the development and growth of the services delivered by Engage ESM practices. Excellent verbal and written communication skills required. Qualifications, skills and experience: Proven experience in technical solution design and implementation of the ServiceNow application. Proven management/influencing abilities. Ability to produce documentation at various levels including technical and customer facing. Knowledge of IT and Enterprise Service Management is critical. Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential. ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM or HR products are highly desirable. ServiceNow Certifications in all areas are highly desirable. Experience in multiple application architectures and supporting technologies. Web service proficiency (REST, SOAP) as well as XML and JSON knowledge. Knowledge of relational databases (MySQL, MSSQL, Oracle) beneficial. Must be prepared to travel. As a Disability Confident employer, we aim to ensure that people with disabilities who meet the minimum criteria for this position will be offered an interview. We are committed to making reasonable adjustments and changes as needed to the application and assessment process to remove or reduce any disadvantage associated with a person's disability.

Job Overview: Are you looking for an exciting new chance to build on your experience working on business-led change initiatives? Arm is changing the future of computing across multiple sectors from mobile clients and automotive through to Hyperscalers and embedded devices. And we're doing this together with our broad ecosystem of partners and for the benefit of everyone. You will be part of Arm's Enterprise IT Architecture practice and work across the portfolio of projects to provide architectural guidance and solutions to business challenges that are aligned to strategy and EIT roadmaps. You will also be responsible for technical leadership and direction to development and delivery teams, ensuring delivery of your designs is adequately stewarded and also collaborating across teams to find opportunities for new technologies. Responsibilities: - Interpret Business Needs - Collaborate with senior leaders to identify future technology innovations and evolutions that have potential to address business ambitions - Develop solutions designs (HLD) and roadmaps aligned to the Domain target - Maintain mapping between Capabilities, Applications and Data - Assess and Apply Technology - Be creative in the use of existing technologies - Work with members of the technical communities to develop and establish reference patterns for Platforms and Solutions - Look ahead for opportunities with new technologies and applications - Technical leadership - Ownership of solution pattern and approach, responsible for sign-off on designs and ensuring alignment to target and roadmaps - Ensure all architecture views are covered adequately by designs - Present Designs at necessary Governance forums - Supports change initiatives and technical communities, guiding and helping teams and partners to align with the overall enterprise architecture Required Skills and Experience: - Strong experience of the Salesforce and SAP applications landscapes. - Strong experience in Integration platforms such as Mulesoft and enterprise integration patterns - Good knowledge and experience of other LoB software applications and platforms in Commercial and Operational areas of the business, i.e. ServiceNow, HCM, CMS, CLM etc. platforms. - Excellent interpersonal skills in areas such as teamwork, facilitation and negotiation - Excellent planning, facilitation and organisational skills - Strong written and verbal communication skills - Ability to understand the long-term ('big picture') and short-term perspectives and contexts - Proven project governance and leadership experiences - Ability to define multiple solution options to business problems - Working knowledge of Business Analysis, Programme Management and Cybersecurity practices - Understanding of application development methodologies - Excellent knowledge of cloud based services and platforms across multiple providers - Ability to quickly comprehend the functions and capabilities of new technologies - Practical knowledge of TOGAF and Archimate "Nice To Have" Skills and Experience: - TOGAF and Archimate certifications! - Experience of the semi-conductor industry or other Engineering based organisations! In Return: We can offer exciting, interesting work within a diverse Team. Arm's growth trajectory will ensure career progression and the opportunity to have a significant impact on our success.