46 jobs found

Customer Experience - German speaking Permanent Full-time hours 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them. Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met. Skills and experience required for the Customer Experience Coordinator: At least 2 years of experience within a customer experience, customer support or sales role. An inquisitive mind and passion for learning about technical components. Fluent in English as well as German Good organisational skills. Excellent customer care skills & telephone manner High level of concentration and excellent attention to detail. Confidence and experience to develop the role and make it your own. Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar. Proficient in Microsoft Office: Word, Excel. Additional details & benefits: 40 hours per week, Monday to Friday Office-based, work from home every Friday with early finish at 2.15pm Flexible working, 'Smart Time' after probation 25 days of annual leave, plus bank holidays Contributory Paycare scheme Annual salary review Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in accordance with GDPR.

Service Coordinator (Construction) 26,000 - 28,000 + Progression + Training + Development + Company Benefits Greater Manchester Are you a receptionist or help desk advisor with experience in the construction industry? Do you want to join a fast-growing company offering unmatched opportunities for growth and progression? This construction company specialise in refurbishments and redevelopments across the UK. They work with exciting clients such as major property developers on residential and commercial projects. On offer is the chance to become a fundamental asset to the team. You will play a key role in commercial growth by overseeing projects from initiation through to completion, maintaining project plans, and monitoring budgets, progress and timelines to ensure successful completion. The Role: Data entry and management Handling client and customer queries Managing directorial appointments The Person: Background in helpdesk administration If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference Number: BBBH23258A We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Cruise Staff - Royal Caribbean International Location : flexibility to travel on the ship to destinations across a multitude of routes worldwide Hours: Full time Contract Type: 29-weeks long Salary: $2121 p/m, tax not applicable. King's Active Foundation are excited to be supporting Royal Caribbean on their recruitment of Cruise Staff. This is an exciting opportunity to work with a world-renown brand that offers adventure, luxury and entertainment of the highest standards. Being a Cruise staff member offers the chance to travel routes across the globe, see places and experience things that few other roles can offer, while delivering high-energy entertainment and leading a wide range of sports and activity programmes that create unforgettable experiences for guests of all ages. Essential Duties and Responsibilities All duties and responsibilities are to be performed in accordance with Royal Caribbean International s The Royal Way, SQM standards, USPH guidelines, environmental, and safety policies. Each shipboard employee may be required to perform all functions in various venues and throughout the ship. In accordance with Royal Caribbean International s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. Maintains continual interaction with the guests. Hosts and participates in adult and family recreational programs and activities. Participates in embarkation and debarkation procedures by disseminating information and directing and escorting guests to staterooms and or exits. Socializes with guests in public areas at all times in accordance with Royal Caribbean International s The Royal Way. Visits guest lounges at specified times to converse with as many guests as possible in the time allotted. Attends Captain s Cocktail Party and Welcome Back Party to provide introductions, collect invitations, socialize and coordinate the flow of the reception line. Participates in greeting and directing guests on and off the gangways when the ship has arrived in the ports of call. Participates and hosts Family Activities creating an atmosphere welcome to guests of all ages. Assist Explorations at the front desk, back office ticket processing, and dispatching tours when necessary dependant on ticket sales. Instructs and participates in the ShipShape Program or Sports Court activities on Voyager class ships, by instructing, organizing or facilitating various activities and/or tournaments. May serve as master of ceremonies for the activities. Participates in shows and events presented by the Cruise Director s Division by taking part in skits, and/ or simple dance routines. Instructs, organizes or facilitates various activities and/or tournaments. May serve as master of ceremonies for activities. This includes, but is not limited to: the Welcome Aboard Show, Farewell Show, Cruise Staff Cocktail Shows, Captain s cocktail reception, Crown & Anchor Club, island activities, etc. Voyager class ships events include Royal Promenade and Studio B; Ultra Voyager class ships include FlowRider. Participates as master of ceremonies or host for special group functions such as, but not limited to, charters, affinity, promotional, incentive, presentations, and various theme night arrangements. Operates spotlight equipment for production shows according to instructions as needed, when stage staff are required to perform duties backstage. Attends mandatory rehearsals as required. Assists in the coordination of audio or visual equipment for events as needed. Performs stilt walking for parades on Voyager and Ultra Voyager class ships as necessary. Assembles and disassembles pre and post activity props and equipment. Returns items to storage area. Maintains inventory of various prize lockers, office supplies and consumable items utilized in the backstage areas. Coordinates with the Cruise Programs Administrator, Central Stores and Provision area when requisitioning supplies. Attends meetings, training activities, courses and all other work-related activities as required. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. Qualifications Two years master of ceremonies or professional entertainment (theatre, music, dance, comedy, etc.) experience with resorts, cruise lines, entertainment or recreational industries required. Ability to provide a special talent or skill as a personal specialty class for activity planner preferred. Activity class offerings preferred: dance instruction, craft classes, fitness classes, singing, etc. Ability to capture and manage the attention of a large group of people with microphone effective and courteous microphone techniques. Experience on a microphone required. Ability to provide basic instruction to a large group of people. Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Royal Caribbean International s The Royal Way. Working knowledge of computers, internet access, and the ability to navigate within a variety of software basic packages. Completion of high school or basic education equivalency required. Degree from a college or university in the theatre, performance or dance preferred. You may also have experience in the following:Cruise Staff, Entertainment Host, Activity Host, Master of Ceremonies (MC), Cruise Entertainer, Recreation Staff, Cruise Activities Coordinator, Family & Adult Program, Host, Shipboard Entertainer, Cruise Program Specialist. Performance Host, Event Host, Cruise Director Assistant, Hospitality Entertainer, Guest Experience Host, etc. REF-(Apply online only)

Help Desk Coordinator - Be the Heart of Our Operations! Location: Based in Halesowen Days/hours of work: Monday to Friday - 8:30am to 5:00pm (30 minute lunch break) Pay rate: 13.22 per hour Temporary to permanent opportunity Ready to make an impact? We're looking for a dynamic Help Desk Coordinator to join our growing team. If you thrive in a fast-paced environment, love solving problems, and enjoy keeping things running smoothly, this is your chance to shine! What You'll Do: Be the first point of contact for reactive breakdowns and keep our systems updated. Coordinate engineers and subcontractors for PPM, reactive works, and quoted jobs. Manage purchase orders and source materials to keep projects on track. Chase quotes, monitor KPIs, and ensure deadlines are met with precision. Prepare quotations and insightful weekly reports. Keep Job Logic and customer portals up to date. Join our out-of-hours callout rota for extra responsibility. Support the office with general admin and assist colleagues when needed. What We're Looking For: A proactive problem-solver with excellent organisational skills. Strong communicator who can build great relationships internally and externally. Ability to work under pressure and meet deadlines. Previous experience in a service or engineering environment is a bonus! Why You'll Love Working Here: Be part of a supportive, collaborative team. Opportunities for career growth and development. Make a real difference in improving efficiency and profitability. Apply Today with your CV! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Hire Controller - Feel stuck in your current Hire company ? Want to be noticed, be rewarded with a great bonus , with no weekends and work with a fantastic team! 23 days Holiday, Team communities + MUCH MORE! Oh, and they are an award-winning company! Based near West Drayton! Benefits for the Hire Controller: Up to £35k DOE No weekend work! 23 days holiday + bank holiday + the option to buy additional days. Discount schemes on major retailers, gyms, hospitality, holidays & more! Company pension scheme. Company health benefit scheme Responsibilities of the Hire Controller: As the hire controller you will build important relationships with internal and external clients. You will be x hiring, rehiring and sourcing equipment from third party suppliers. Manage a fast paced and busy hire desk. Liaise with colleagues, other depots, and procurement teams to ensure that equipment is successfully delivered at designated dates/times. You will be resolving any queries or claims as the Hire Controller that arise in a professional manner, ensuring all paperwork is completed and up to date. You may use Syrinx, Inspire, or a similar CRM system. The Hire Controller may have experience within plant hire, tool hire, powered access hire, accommodation hire, builders merchants, specialist equipment hire industries, although this is not essential. You may have worked as a plant hire controller, hire controller, hire desk controller, hire desk advisor, rental manager, hire negotiator, hire coordinator, hire and sales controller. Hit the APPLY button now to be considered for this hire controller role or find out more information and we will be in contact!

Service Desk Coordinator Job Overview: We are seeking a highly organised, detail-oriented and proactive (Fire and Security) Service Desk Coordinator to join our friendly and supportive team. This is a key role within the business, supporting and managing our busy service desk operations and ensuring a smooth, efficient service for both clients and engineers. The Service Desk Coordinator will play a vital role in delivering exceptional customer service, maintaining strong client relationships, and supporting the overall effectiveness of our service operations. Service Desk Coordinator Key Responsibilities: Acting as the first point of contact for clients Scheduling maintenance visit requests Coordinating the dispatch of service engineers Supporting the daily diary and ensuring it is managed effectively and logistically Ensuring timely, professional and clear communication with customers Scheduling quoted works Scheduling revisits and fault call-outs Closing jobs accurately and in a timely manner Providing ongoing support to engineers Ensuring equipment and materials are ordered and allocated to jobs Liaising with the ARC (Alarm Receiving Centre) Assisting Key Accounts as required Providing administrative and operational support to the Service Desk Manager Service Desk Coordinator Work Schedule: The Service Desk Coordinator role is a full-time, office-based position to ensure seamless service coverage and continuity. The role is based in Camberley, Surrey. Monday Friday (excluding Bank Holidays) 08 00 1-hour lunch break Service Desk Coordinator Benefits: 20 leave days per annum increasing with service Additional day off for your Birthday Free gym membership Company events Free parking Workplace Pension Scheme

Job Title: Service Desk Coordinator Location: Ashford, Kent Salary: Competitive Job Type: Full time, Permanent Working hours: 37.5 hours per week, Monday to Friday 08:30 - 17:00. Closing Date: Friday 30 January 2026 About Us: Boon Edam is the world market leader in commercial, high-end entry solutions, and we operate globally. We have manufacturing facilities in Holland, North America, and China and a network of international sales offices that provide support to customers worldwide. Are you looking for a new career opportunity within a diverse, globally recognised company in the construction industry? Are you passionate about customer satisfaction? We have an exciting opportunity for a Service Desk Coordinator to join our highly successful team. What do we expect from you: As a Service Desk Coordinator, you will be responsible for delivering excellent customer service and ensuring, as part of a team, that all aspects of the service desk run smoothly. Working as part of a successful team, this role involves a variety of tasks, including managing a high volume of calls and emails from customers daily. You will be planning works for our technicians nationwide including logging breakdown callouts and ensuring response times are met, as well as organising the completion of RAMS, permits and other documentation required by customers. You will also need to ensure that any parts needed are available and delivered to our technicians on time. Other duties include report writing, data entry and housekeeping on SAP. You will be a confident communicator and display excellent organisational skills. You will thrive in a fast-paced environment and enjoy problem-solving. You will be passionate about delivering high levels of customer service and enjoy the challenge of a varied workload. We are looking for a self-motivated team player. The position is based at our offices in Ashford, Kent, and the successful candidate must live within daily commuting distance of our Ashford office. Working hours: 37.5 hours per week, Monday to Friday 08:30 - 17:00. We offer an attractive salary and benefits package as well as a friendly working environment. What skills and experience are required to perform this role? Experience working in a fast-paced environment Previous experience in a similar role is essential Demonstrable ability to work within a team, being flexible to move between tasks as workload dictates Ability to multi-task and prioritise workload with high attention to detail Highly organised with excellent time management Excellent communicator able to liaise with various departments and build customer rapport Proficient in Microsoft Office Programmes Experience of SAP is desirable but not essential GCSE Maths and English, minimum Grade C or equivalent What you can expect from us: Hybrid working with a minimum of 3 days in the office available after an initial settling-in period of 4 weeks A friendly and inclusive working environment 23 days annual leave plus 8 public bank holidays Annual leave increases with the length of service Your birthday off Life insurance of four times your basic salary Company Pension scheme after 3 months of service with 9% employer contributions Membership to a Healthcare or Cash Plan scheme after probation Additional Information: Do you recognise yourself in the profile above? Then we gladly invite you to apply for this role before Friday 30 January 2026 . We reserve the right to close this advertisement early if we receive a high volume of suitable applications. The successful candidate will need to provide proof of right to work in the UK and will be subject to a basic DBS check. Boon Edam Ltd. is an equal-opportunity employer. All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status. Please contact us to let us know if you need any reasonable adjustments during the recruitment process No agency support is required, thank you. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Support Service Desk Executive, Service Desk Consultant, Support Consultant, Customer Support, Customer Service Advisor, Client Services, Desk Support, Customer Service Executive, Helpdesk Analyst, Helpdesk Support, Client Services Support may also be considered for this role

We are looking for someone who loves delivering great customer service to join us as a Hire Desk Controller at one of key customers sites. As a Hire Desk Controller, you will be part of a team who services one of our key account customers. On a day to day basis you ll be dealing with a variety of people and a variety of queries. The customer might want a quote to hire out our machines, they might want to place a small or large order or maybe they will have a query about an existing hire. Whatever the query we will look to you to provide a great service and deal with the request efficiently and effectively. This is a very busy role and predominately customer facing so we are looking for someone who is sociable, has very strong customer service skills, is incredibly organised, likes working in a fast-paced environment and is computer literate (Excel/Word). Working days Monday - Friday 8-5.30pm. In reward we offer a competitive base salary (dependent on experience), Hire Desk commission scheme, 25 days holiday pro-rata, Pension, Health Cash Plan, and Life assurance. Responsibilities include: • Successfully convert hire enquiries into hire orders and achieve revenue target. • Use the in-house system interactively to take orders ensuring that availability is checked first and hire rates are achieved. • Achieving call standards set by the company. • Using your product knowledge, you will provide the customer with the best option for hire. • Deal with customer enquiries in a professional and polite manner • Ensure the accuracy of orders entered onto the in house system to minimize disputes with customers and potential credit notes, ensuring all relevant paperwork is received by supplying depot. • Build strong and helpful relationships with colleagues in other depots/departments • Co-ordinate with the local depot transport coordinator to fulfil customer requirements. The ideal candidate will have: - • Previous experience in a busy customer service and/or sales role • Excellent customer service and relationship management skills • Good organisational skills with the ability to multi task and prioritise deadlines • Good knowledge of MS Office including Word and Excel Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment

Salary: £ 38,800 Closing date: Thursday, 29 January 2026 Contract type: Permanent Interview dates: 1st stage (online/remote) - w/c 23rd February The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. We plan to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health. The Climate & Health team advances understanding of how climate change affects health and promotes evidence-based interventions that deliver health benefits through mitigation and adaptation. The team also catalyses a global research, engagement and policy community to drive urgent, informed action. We are looking for a Team Coordinator to join our team. Where in Wellcome will I be working? The team central mission is to put health at the heart of climate change action. We seek to spur urgent action on climate change and ensure that this action directly recognises the impacts of climate change on people's health. You will be working closely with the Team Heads and the wider Climate & Health team, providing proactive high level administrative coordination to organise internal and external meetings, away days and travel, ensure smooth and collaborative team working, and engage effectively with peers across the organisation. You will also play an important role in fostering team morale by helping to coordinate team building activities, recognising achievements, and contributing to initiatives that create a positive and motivating working environment. What will I be doing? As a Team Coordinator you will: Deliver essential administrative assistance to a busy team, including three Heads, ensuring smooth day to day operations and excellent service delivery. Coordinate and plan meetings and team activities, preparing agendas, papers and presentations, taking accurate minutes, and overseeing all logistics (catering, accessibility, locations, etc.). Oversee office logistics and resources, such as desk and IT arrangements, supplies and team space, to maintain an efficient working environment. Manage key processes and systems, including invoice processing, database administration and compliance with organisational policies. Facilitate onboarding and team engagement by organising inductions for new starters and contributing to team events and away days. Work collaboratively across teams and peers, sharing best practice, providing cover when needed, and promoting an inclusive and professional culture. Is this job for me? If you have strong organisational skills, thrive in a fast-paced environment and enjoy supporting others, this role could be for you. You'll need significant experience in administration or Personal Assistant (PA) work, excellent IT skills including Microsoft Office and SharePoint, and the ability to manage multiple priorities with accuracy and discretion. Strong communication skills, attention to detail and a collaborative approach are essential. To apply for this role please submit an update CV and answer 2 application questions to demonstrate that you meet the minimum requirements for the role. Minimum Criteria: Significant PA or administration experience Advanced IT Skills - excellent working knowledge of Microsoft Office software including SharePoint. Ability to prepare agendas and paperwork and take minutes for meetings Ability to multi-task, prioritise, take initiative and work to deadlines. Methodical and organised approach to work with very high attention to detail. You can view the full job description on our website You can read more about the benefits we offer our employees on our website Our Hybrid Way of Working We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office. Diversity and Inclusion is at the heart of everything we do Diversity and Inclusion is a priority at Wellcome . We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. Please visit our website for more information on adjustments and accessibility, or contact us at .

Are you the calm, solutions-focused person everyone turns to when something needs sorting? Were looking for a Helpdesk Advisor to join a friendly, long-established business at their Knutsford head office. As part of a supportive Helpdesk team, you'll be the first point of contact for colleagues across the UK - providing guidance on internal systems, business processes and day-to-day queries. This is a people-first role where patience, empathy and attention to detail really count. What will you be doing as a Helpdesk Advisor? Providing first-line support to branches and internal teams across the UK Handling a wide variety of queries - from system access to process guidance Logging and tracking queries through to full resolution Communicating clearly and calmly with staff at all levels Learning and supporting the company's bespoke internal systems We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Helpdesk Advisor, Customer Service Executive, Process Support Administrator, Service Desk Coordinator, or in any role that involves supporting and problem-solving for others, wed love to hear from you! Excellent communication and customer service skills Confident, calm, and professional when dealing with queries Strong attention to detail and a can-do attitude Able to take ownership and follow issues through to completion Keen to learn new systems and processes What will you get in return for your work as a Helpdesk Advisor? 30,000 per annum Full-time, 35 hours/week: shifts 7:30-15:30 / 9:00-17:30 25 days holiday Free on-site lunch served daily in the staff canteen Paid Parking Profit Bonus Pension Scheme Summer BBQ, Christmas party, and long-service rewards Genuine career stability in a supportive, family-feel environment Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Murphy is recruiting for a title to work with the Energy Team covering Linear Projects. Based out of Stone Cross, Wigan - WA3 3JD with travel to site in Porthmadog - Glaslyn. Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. A day in the life of a Murphy Design Coordinator: Review submissions as directed for quality and sufficiency. Lead design engineering matters on small/medium sized project/s as directed. Monitor, co-ordinate, and manage the design by internal designers, consultants, suppliers, and interface contractors as appropriate. Endure that that Aconex (or client approved alternative CDE system) is adequately setup and being utilised correctly by all designers, site operations and external stakeholders. Monitor, track and report on Design progress against the project programme Oversee appropriate consideration of constructability and permanent works in relation to Temporary Works. Review design progress and detail using CAD/BIM tools. Monitoring and reporting on Design NCRs and associated close out. Liaise with the wider team such as Surveyors, Buyers, Contract Managers, Project Managers, Site Managers and Estimators to engender a team approach for each project. Still Interested? Does this sound like you: HNC/HND in civil engineering, construction or similar Professional affiliated membership of applicable Engineering Institution or evidence of ongoing progression towards Engineering Design Experience i.e. production of engineering designs on Power T&D, renewables, or multidisciplinary EPC process projects Exposure to Design management/coordination and construction experience Experience of Autodesk suite including AutoCAD, Revit and Navisworks. Digitally familiar with BIM and CDEs and document control systems and processes

We are pleased to be working with a well established local company who are looking for an experienced Service Coordinator to work across the entire process from receiving incoming calls from customers to booking out appropriate response call. Day to day duties of Service Coordinator: - Handling inbound calls and emails whilst providing high levels of Customer Service at all times. Logging new calls and dealing appropriately and professionally with a wide range of enquiries. Follow up and manage schedule of outstanding service visits. Book engineer visits according to the nature of the service call. Manage field service engineers diary and work allocation within an allocated area. Organise additional sub-contractors / equipment at appropriate. Ordering of spare parts. Create quotations of spare parts and order as needed. Process engineer job parts. General ongoing administration. This is a busy and fast paced role with lots of moving parts so you must be a real self starter, able to work under pressure with the ability to prioritise and react to changing situations. You will need to be a strong communicator with a calm and professional manner and the ability to put the customer at the centre of all you do. Ideally you will have experience working in a similar scheduling, service coordinator, help desk position or have worked across an end to end process with multiple customer touch points. This would also suit a strong administrator / coordinator with experience working with a multitude of clients. This is a Full time, office based role working 9am to 5pm Monday to Friday 25 days plus bank holidays Free Parking Based near Ringwood town centre

Marble Talent Group are currently recruiting for a Service Desk Coordinator to join a team in Enfield! Key Responsibilities - Main contact for service and maintenance bookings, scheduling engineers, and handling customer queries. Manage engineer diaries, reports, time sheets, and expenses. Order equipment, raise purchase orders, and process subcontractor works. Maintain accurate customer and job records. Provide excellent customer service and administrative support. Assist with calls, coordination, and general office tasks. Ordering parts. Personal Requirements - Strong customer service and communication abilities. Good organisational and computer skills (Microsoft Office). Attention to detail and ability to manage workload independently. Positive, professional, and proactive attitude. Salary - 30-35k depending on experience For more information, apply today and I will get in touch! About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates

North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. We focus our expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run. The work we do at North is pioneering and fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer s point of view. Our values are Know your Craft, Know your Colleagues, Know your Customers and Know how to Connect. At North, we know and value the power of connecting people, skills and technologies in new and exciting ways. Position Overview As the Service Desk Coordinator, you will play a pivotal role in preparing accurate quotations and managing procurement for remedial work and Small Works projects. Your expertise in quoting, estimating, and sourcing will ensure projects are delivered efficiently and profitably, while your strong administrative skills will support seamless operations across the service desk and project teams. Key Responsibilities Quoting & Estimating Prepare and issue precise quotations for remedial work and Small Works projects, drawing on site inspections, reports, and client requests. Collaborate with service desk staff, technicians, project managers, and Small Works teams to gather all necessary details for quoting. Calculate material, labour, and subcontractor costs using internal and external pricing sources. Ensure quotations are competitive, profitable, and compliant with company standards. Follow up on quotations with clients and service teams to secure approvals and schedule work. Procurement & Supplier Coordination Support procurement activities by ordering materials and coordinating with suppliers and subcontractors. Obtain pricing and availability from vendors to inform quoting and project planning. Maintain strong relationships with suppliers to ensure timely delivery and cost-effectiveness. Administrative Operations Maintain an organised database of quotations, approvals, and revisions. Update internal systems with job details, costs, and customer information. Assist in processing work orders and coordinating projects once quotations are approved. Customer & Stakeholder Communication Serve as a key point of contact for customers regarding quotations, estimates, and job status. Work closely with the service desk to track and manage remedial job requests. Provide clients with detailed breakdowns of quotations and respond to related enquiries. Reporting & Compliance Generate reports on quoted vs. approved jobs, profitability, and completion timelines. Ensure all quotations and procurement activities align with company policies, safety regulations, and industry standards. Assist in invoicing and billing by providing accurate cost details for completed projects. Location This role will be either based out of our Newcastle Office or Glasgow office Qualifications, Skills & Experience Required Qualifications GCSEs or equivalent (Bachelor s degree in business, construction management, or related field is a plus). Experience 1 3 years in quoting, estimating, procurement, or administration, preferably in remedial services, Small Works, construction, or facilities management. Knowledge of the Fire and Security industry would be preferable but is not a necessity. Skills Strong numerical and analytical skills with a detail-oriented mindset. Proficiency in Microsoft Office (Excel, Word, Outlook) and quoting/CRM software. Excellent written and verbal communication skills. Ability to multitask and work under deadlines. Strong customer service and negotiation skills. Preferred Experience in quoting within a service department, maintenance, remedial repair, or Small Works industry. Familiarity with job costing, procurement, and scheduling processes. North rewards employees with a competitive market salary, an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of the package on offer will be discussed at application stage. North is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.

Service Desk Coordinator Location: Office-based, Central London Employment: Permanent, Full-Time IN2-AV Recruitment is partnering with a leading high-end technology integration specialist to find an organised and proactive Service Desk Coordinator to join their dedicated aftercare team. Our client designs and supports cutting-edge smart home and boutique hospitality systems-spanning IT, lighting, audio-visual, control, cinema and immersive environments. They are known for delivering beautifully engineered, intuitive technology solutions and maintaining long-term relationships with discerning, high-profile clients. Their service team provides exceptional 24/7 support, and this role is key to ensuring a seamless customer experience. The Role As Service Desk Coordinator, you will manage all incoming service tickets, assess and allocate work, and oversee tasks from creation through to completion. You ll work closely with engineers, clients, and wider internal teams to ensure issues are resolved promptly and professionally. This is a busy, client-facing role requiring outstanding organisation and communication skills. You ll play a vital part in maintaining service excellence and supporting the efficiency of the engineering team. Key Responsibilities Manage the service inbox, prioritising requests in line with SLAs and urgency. Log and update client details within the CRM, ensuring records are accurate. Allocate tasks to service engineers, monitoring workloads and maintaining capacity for urgent jobs. Track progress of all service tickets, ensuring timely updates and completion. Maintain clear, professional communication with clients throughout the process. Coordinate daily engineer schedules, including reassignments when required. Support with quotes, stock orders and contract renewals. Oversee the on-call rota and annual leave planning for engineers. Help drive service efficiency by monitoring contract usage and engineer time. Skills & Experience Strong administrative abilities with excellent attention to detail. Experience scheduling site or service visits in a busy technical environment. Confident, professional communication skills, particularly over the phone. Ability to juggle multiple priorities and work under pressure. Competent IT skills across Microsoft Office and ticketing/CRM systems. Background in customer service, service coordination, IT, engineering or AV is highly desirable. Why Apply? Competitive salary and benefits 23 days holiday + bank holidays + your birthday off Company pension Regular team social events Ongoing training and development 37.5-hour working week If you re a highly organised coordinator who thrives in a fast-paced environment and enjoys working with smart technology, we want to hear from you. Apply today through IN2-AV Recruitment.

Customer Service Manager Impact Food Group At Impact Food Group, we re more than just a school caterer. We re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We re constantly learning, evolving, and improving every way, every day. Through our industry-leading brands Innovate, Hutchison, Cucina, and Chapter One we cater for over 600,000 students and operate in more than 900 schools nationwide, growing every year. We re now looking for a talented and highly organised Customer Service Manager to join and play a vital role in supporting our business. Guided by our values , integrity, bold, impactful, humble and community ; you will help us shape a workplace and culture we can all be proud of. The Customer Service Manager will be an experienced and people-focused team manager that can lead a team responsible for delivering a smooth and reliable school meal booking service for parents. The role will oversee a System Administrator, an Admin Coordinator, and a team of Customer Support Agents. Role Responsibilities Include: 1. Team Leadership & Performance Management Lead, support, and develop a team of 6 administrators, setting clear expectations and service standards. Manage daily workflow, ensuring timely resolution of calls, emails, and Freshdesk tickets. Conduct regular 1:1s, coaching, and performance reviews to build capability and consistency. 2. Communication & Customer Support Oversight Ensure all team responses to parents, schools, and internal teams are prompt, professional, and accurate. Oversee the handling of late orders and meal cancellations, ensuring kitchens receive correct information. Support the escalation and resolution of complex or sensitive service issues. 3. Systems Administration & Data Quality Management Oversee the team's daily use and management of Forbrains, Kanpla, Pebble, Fourth, and other platforms. Manage calendar updates including term dates, closure days, and school-specific schedule changes. Collaborate with internal teams (IT, Schools Liaison, Finance, etc.) to align processes and resolve cross-functional issues. Support the implementation of new system features, updates, and integrations. Maintain documentation, SOPs, and knowledge bases for both staff and service users. Ensure accurate system builds, menu cycles, recipe code integration, and platform synchronisation across all ordering tools. 4. Cross-Department Collaboration Represent the team in regular and ad-hoc meetings with system partners (Forbrains, Kanpla, Pebble, Fourth). Act as the main liaison between Central Admin, Operations, Mobilisations, and Technology teams. 5. Menu & Calendar Management Oversight Approve menu templates and ensure layout accuracy across all ordering systems. Ensure annual academic calendars are prepared, verified, and uploaded in advance of operational deadlines. Skills & Experience Proven experience managing a customer service or administrative operations team. Strong organisational and leadership skills with the ability to develop people and drive high performance. Excellent communication skills with the ability to handle complex queries diplomatically. Experience working with multiple digital platforms or systems in a fast-paced environment. Strong attention to detail and commitment to accuracy in data and content. Ability to analyse issues, identify patterns, and lead cross-departmental problem solving. Ability to manage competing priorities and deadlines. If you re a collaborative, solution-focused professional who thrives in a busy and purposeful environment, we d love to hear from you. Join us and be part of a team that is transforming lives through the power of food, making a genuine difference for students across the UK. What we can offer Monday to Friday working, 25 days holiday plus bank holidays, Access to IFG rewards (money off high street), Yearly Summer Party, Centrally based offices. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Impact Food are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which Innovate Services Ltd supply the cost for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.

Facilities Coordinator Location: Peterborough (On-site) Salary: Up to £32,000 per annum Job Type: Full-time, Permanent Are you an experienced and proactive Facilities coordinator looking for your next step within a friendly, growing business? We are recruiting for a well-established and successful family-run facilities management company, and due to their ongoing growth and an ever-expanding portfolio of over 3,500 sites across the UK, we are looking for a dedicated Facilities Coordinator to join their close-knit team. The Role of Facilities Coordinator: As the Facilities Coordinator, you will take ownership of the day-to-day coordination of a varied workload, including reactive, planned, and quoted works. You will be the vital link between our clients, suppliers, and internal teams, ensuring jobs are completed smoothly and efficiently. Your key responsibilities will include: Logging, scheduling, and monitoring both planned and reactive work requests using our internal management systems. Building and maintaining strong relationships with clients and a network of suppliers and contractors across the country. Ensuring all jobs are progressed and closed within client timeframes, providing timely updates. Supporting our mobile engineering team with scheduling and smooth work transitions. Monitoring contractor health and safety accreditations to ensure safe working practices. Responding promptly to general enquiries via phone and email. Assisting with the onboarding of new contractors and supporting tender proposals. Providing administrative support to company Directors and assisting the finance team with invoice approvals. What We're Looking For: We are looking for a friendly, approachable, and passionate individual who knows how to get the job done to the best of their ability. Essential Experience & Skills: Proven experience (3+ years) in a Facilities Management or Property Maintenance role. Strong knowledge of facilities management operations and general building specifications. Experience with help desk or CAFM systems for logging and tracking jobs. A customer-focused mindset with a strong commitment to delivering high levels of service. Excellent organisational skills, with the ability to thrive in a fast-paced environment. The initiative to work independently and as part of a team. Proficiency in Microsoft Office packages. Minimum of 5 GCSEs (or equivalent) at grade C/4 or above, including Maths & English. Desirable Qualifications: Facilities Management qualifications. IOSH or NEBOSH certification. A Levels or an equivalent College Diploma. Knowledge of an additional language (e.g., Italian, Dutch, French, German) is a bonus, but not essential. What We Offer: A competitive salary of up to £32,000. A permanent, full-time role within a friendly, family-run business. Company pension, life insurance, and on-site parking. Company social events. The chance to gain great experience and grow with the business, following our recent move into new office premises. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK INDEEDCOMM

The Just Recruitment Group Ltd is currently recruiting for a Service Helpdesk Coordinator for their client based in Great Dunmow, Essex, who are a leading producer of specialist equipment worldwide. Operational hours Monday to Friday 8.00am - 6.00pm (Rota for alternate working either 8.00am - 5.00pm or 9.00am - 6.00pm) 1 weekend in 4 (Saturdays 8 click apply for full job details

Job Title: Regional Rescourcing Co-Ordinator Location: Stratford Upon Avon, Midlands Job Type: Permanent Overview: Unify are thrilled to be recruiting for a Regional Rescourcing Co-Ordinator to join an established Construction Plant business based in Stratford Upon Avon. As the Regional Rescourcing Co-Ordinator you will be supporting the competent plant operators across hire contracts for customers. As well as being responsible for sourcing regional operator hires. What do I need? Recruitment experience Plant or Operator Recruitment Strong organisational skills and attention to detail Effective communicator Confident in working with external and internal stakeholders Experience with use of Microsoft Office and database management skills Responsibilities: Allocate regional operated hires each day, ensuring suitably trained operators are selected from the company database Apply the agreed operator and charge-out rates set by the National Operators Manager Complete all required pre-use compliance checks, including certification, right-to-work documents, and any necessary medicals Communicate with site contacts to ensure a high level of customer service Build and maintain strong working relationships with both existing and new regional operators Carry out daily operator check-ins and escalate any issues where appropriate Ensure operator details, competencies, and contract information are accurately recorded in central systems Work collaboratively with regional and national teams to ensure smooth and efficient service delivery Monitor the Hire Board and liaise with the Hire Desk regarding new or updated operator requirements Keep BDMs informed of operator allocations and any changes Complete payroll administration to ensure operators and agencies are paid correctly and customer invoices are accurate Provide absence cover for other Regional Resourcing Coordinators when required If this role is not what you are looking for but you have experience with Plant, Tool or Merchant hire feel free to get in touch!