Permanent - Hire Controller - Widnes - Fully on-site - Full time - Immediate start Your new company My client, a leading hire organisation based on an industrial site in Widnes, is seeking a professional Hire Controller to join their busy site on a permanent basis.IntroductionEstablished in 2005, with over 40 years of industry expertise, they serve the UK and Ireland. They have built a strong client base and pride themselves on the service that they offer to a wide customer base. Your new role The position is offered full-time Monday to Friday and is fully based on-site. Hours of work are 08.00am until 17.00pm and 09.00am until 18.00pm on a rotation basis. Due to the location of the premises, you will need to drive and have acces to your own vehicle. Free parking is provided.Some of your duties will include but not limited to Coordinate plant & vehicle hireNegotiating with suppliers for the best value and priceAs the hire controller, you will build important relationships with internal and external clients.Manage a fast-paced and busy hire deskLiaising with on availability & initiating purchase/hire orders. Ensuring equipment for hire is compliant with Health & Safety requirements e.g. PAT testing, inspections and operational testing, plant operator site cards;Coordinate the cross-hire process as required, issuing hired plant/vehicle numbers where appropriate. Assist in the preparation of reports to assist the overall plant function as required by the Hire Manager Maintain records of hires from external parties, & liaise with the accounts department for invoicingPrepare hire contracts as required. Liaise with site teams regarding delivery dates, collection dates & on-site arrangements. Liaise with the accounts team to resolve invoice queries and other issues. Check & adjust weekly hire reports & liaise with site teams & accounts team for weekly sign off. Ensure all non-essential plant and equipment are hired off as soon as possible when the requirement is over. Assist in completion of asset and stock counts internally as required. Maintaining an accurate schedule of external suppliers, contacts and agreed rates. What you'll need to succeed Experience of working within a fast-paced hire control environment Resilient character Ability to communicate with people at all levels Great eye for detail Personable and professional Quick to pick things up What you'll get in return Competitive salary at £32,000 to £35,000 per annum Friendly and supportive team Free parking Standard pension contributions What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 01, 2025
Full time
Permanent - Hire Controller - Widnes - Fully on-site - Full time - Immediate start Your new company My client, a leading hire organisation based on an industrial site in Widnes, is seeking a professional Hire Controller to join their busy site on a permanent basis.IntroductionEstablished in 2005, with over 40 years of industry expertise, they serve the UK and Ireland. They have built a strong client base and pride themselves on the service that they offer to a wide customer base. Your new role The position is offered full-time Monday to Friday and is fully based on-site. Hours of work are 08.00am until 17.00pm and 09.00am until 18.00pm on a rotation basis. Due to the location of the premises, you will need to drive and have acces to your own vehicle. Free parking is provided.Some of your duties will include but not limited to Coordinate plant & vehicle hireNegotiating with suppliers for the best value and priceAs the hire controller, you will build important relationships with internal and external clients.Manage a fast-paced and busy hire deskLiaising with on availability & initiating purchase/hire orders. Ensuring equipment for hire is compliant with Health & Safety requirements e.g. PAT testing, inspections and operational testing, plant operator site cards;Coordinate the cross-hire process as required, issuing hired plant/vehicle numbers where appropriate. Assist in the preparation of reports to assist the overall plant function as required by the Hire Manager Maintain records of hires from external parties, & liaise with the accounts department for invoicingPrepare hire contracts as required. Liaise with site teams regarding delivery dates, collection dates & on-site arrangements. Liaise with the accounts team to resolve invoice queries and other issues. Check & adjust weekly hire reports & liaise with site teams & accounts team for weekly sign off. Ensure all non-essential plant and equipment are hired off as soon as possible when the requirement is over. Assist in completion of asset and stock counts internally as required. Maintaining an accurate schedule of external suppliers, contacts and agreed rates. What you'll need to succeed Experience of working within a fast-paced hire control environment Resilient character Ability to communicate with people at all levels Great eye for detail Personable and professional Quick to pick things up What you'll get in return Competitive salary at £32,000 to £35,000 per annum Friendly and supportive team Free parking Standard pension contributions What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
JOB TITLE: Cooling Field Service Engineer LOCATION: Based From Home REPORTING TO: Head of Professional Services RESPONSIBLE FOR: No Direct Reports Purpose of Role The job holder is responsible for the effective delivery of cooling field service activities across the complete range of refrigeration and air conditioning equipment, particularly in Datacentre environments. Key Responsibilities Technical - Performing assembly/installation on all equipment across the entire product range - Performing start up/commissioning on all equipment across the entire product line on single module and multi-module systems - Performing preventative maintenance and unscheduled maintenance repairs on all equipment across the entire product line on single module and multi-module systems - Carrying out site investigations involving refrigeration and air conditioning analysis, site surveys and customer consultations. These may need to be carried out in conjunction with Sales Personnel, other Senior Engineers and Senior Management - Performing project co-ordination duties, including management of installation, during site implementation Client Service - Ensuring excellent client service is provided at all times - Working closely with the Service Desk to ensure that cooling activities are delivered effectively and that agreed service levels and quality targets are met - Where required, training clients on the function and operation of their installed equipment Problem Solving - Investigating and responding to cooling problems (this may require working effectively with other departments (e.g. Projects, Power and Software Delivery) - Where appropriate, liaising with supplier contacts such as Technical Support, Field Service and Platform Engineering to resolve Cooling field service issues Team Work - Working closely with colleagues to ensure that excellent customer service is provided at all times, deadlines are met and budgets adhered to - Working effectively with colleagues and other departments to improve service levels, resolve problems and issues, and achieve departmental and Company goals Administration - Ensuring all reports are completed accurately and fully within the relevant timescales - Ensuring that failed parts are properly labelled and returned Other - Identifying areas for improvement within own department and Company as a whole and taking responsibility for driving through these improvements - Attending appropriate internal meetings, as required - Performing any other duties as may reasonably be required Person Specification Education/Qualifications - A recognised qualification in both refrigeration and air conditioning (e.g. City & Guilds - Level 1 Certificate in Refrigeration and Air-Conditioning, Level 2 Diploma in Refrigeration, Air-Conditioning) - Ideally FGas Qualified Experience - Extensive experience of a Cooling field based role - Experience of working with both refrigeration and air conditioning units - Experience of working within the service sector - Experience in providing refrigeration and air conditioning solutions within a data centre environment preferred Key Skills/Knowledge - Excellent client management skills - Good working knowledge of mechanical/refrigeration component and air conditioning theory and practices - Good technical knowledge of electricity - Extensive knowledge of HVAC controllers - Able to resolve common refrigeration and air conditioning issues - Good people skills - Good communication skills - Good team skills - must be able to work closely with colleagues and other departments to ensure overall objectives are achieved - Able to work independently, when required - Able to multitask - i.e. handle several projects simultaneously - Able to withstand pressure - Able to define problems, collect data, establish facts and draw valid conclusions - Good level of computer literacy (MS Office applications etc) - Able to read, analyse and interpret business procedures, scientific and technical information, technical procedures and government regulations - Able to drive - Must be able to stand, walk and sit for extended periods of time - Able to lift and move objects in excess of 30Kgs on a regular basis Personal Attributes - Client focussed - Positive attitude - Self-motivated - Results orientated - Takes responsibility - Responds positively to change - Resilient and determined - Self starter - Self confident - Takes responsibility for own development Other - Able to work unsociable hours (i.e. early mornings, evenings, nights and weekends) - Prepared to travel extensively within the UK and overseas (for training at the Schneider factory), when required) staying away from home, when necessary - Must be in possession of a valid driving licence - Must be willing to operate within Company guidelines
Aug 29, 2025
Full time
JOB TITLE: Cooling Field Service Engineer LOCATION: Based From Home REPORTING TO: Head of Professional Services RESPONSIBLE FOR: No Direct Reports Purpose of Role The job holder is responsible for the effective delivery of cooling field service activities across the complete range of refrigeration and air conditioning equipment, particularly in Datacentre environments. Key Responsibilities Technical - Performing assembly/installation on all equipment across the entire product range - Performing start up/commissioning on all equipment across the entire product line on single module and multi-module systems - Performing preventative maintenance and unscheduled maintenance repairs on all equipment across the entire product line on single module and multi-module systems - Carrying out site investigations involving refrigeration and air conditioning analysis, site surveys and customer consultations. These may need to be carried out in conjunction with Sales Personnel, other Senior Engineers and Senior Management - Performing project co-ordination duties, including management of installation, during site implementation Client Service - Ensuring excellent client service is provided at all times - Working closely with the Service Desk to ensure that cooling activities are delivered effectively and that agreed service levels and quality targets are met - Where required, training clients on the function and operation of their installed equipment Problem Solving - Investigating and responding to cooling problems (this may require working effectively with other departments (e.g. Projects, Power and Software Delivery) - Where appropriate, liaising with supplier contacts such as Technical Support, Field Service and Platform Engineering to resolve Cooling field service issues Team Work - Working closely with colleagues to ensure that excellent customer service is provided at all times, deadlines are met and budgets adhered to - Working effectively with colleagues and other departments to improve service levels, resolve problems and issues, and achieve departmental and Company goals Administration - Ensuring all reports are completed accurately and fully within the relevant timescales - Ensuring that failed parts are properly labelled and returned Other - Identifying areas for improvement within own department and Company as a whole and taking responsibility for driving through these improvements - Attending appropriate internal meetings, as required - Performing any other duties as may reasonably be required Person Specification Education/Qualifications - A recognised qualification in both refrigeration and air conditioning (e.g. City & Guilds - Level 1 Certificate in Refrigeration and Air-Conditioning, Level 2 Diploma in Refrigeration, Air-Conditioning) - Ideally FGas Qualified Experience - Extensive experience of a Cooling field based role - Experience of working with both refrigeration and air conditioning units - Experience of working within the service sector - Experience in providing refrigeration and air conditioning solutions within a data centre environment preferred Key Skills/Knowledge - Excellent client management skills - Good working knowledge of mechanical/refrigeration component and air conditioning theory and practices - Good technical knowledge of electricity - Extensive knowledge of HVAC controllers - Able to resolve common refrigeration and air conditioning issues - Good people skills - Good communication skills - Good team skills - must be able to work closely with colleagues and other departments to ensure overall objectives are achieved - Able to work independently, when required - Able to multitask - i.e. handle several projects simultaneously - Able to withstand pressure - Able to define problems, collect data, establish facts and draw valid conclusions - Good level of computer literacy (MS Office applications etc) - Able to read, analyse and interpret business procedures, scientific and technical information, technical procedures and government regulations - Able to drive - Must be able to stand, walk and sit for extended periods of time - Able to lift and move objects in excess of 30Kgs on a regular basis Personal Attributes - Client focussed - Positive attitude - Self-motivated - Results orientated - Takes responsibility - Responds positively to change - Resilient and determined - Self starter - Self confident - Takes responsibility for own development Other - Able to work unsociable hours (i.e. early mornings, evenings, nights and weekends) - Prepared to travel extensively within the UK and overseas (for training at the Schneider factory), when required) staying away from home, when necessary - Must be in possession of a valid driving licence - Must be willing to operate within Company guidelines
Level 2 Service Desk Engineer Central London - Onsite £38,000 - £42,000 + Paid certifications + Excellent Benefits package! Are you looking to join a fast-paced environment where learning + development is prioritised with lucrative incentives on offer? I'm on the lookout for a dynamic individual to join an established onsite team as a 2nd Line Service Desk Engineer to provide technical software, hardware, and network problem resolution onsite to a prestigious list of clients. You will be tasked with performing problem diagnosis and guiding users through step-by-step solutions in a desktop support-based environment. You'll also provide technical solutions in a user-friendly, professional manner, facilitating one-to-one end user training as required and ensure site technical documentation is maintained. Main Responsibilities: You will enable the smooth running of client's systems and network infrastructure. Activities may include: Log, and Investigate customer tickets, where possible applying a permanent fix or an agreed workaround to restore service. Provide Level 2 Server, Network, and Desktop Technical Support, diagnosing customer issues, and providing a high level of first-time fix. End to end ownership of a customer ticket, identifying the underlying cause and managing the implementation of a permanent solution or escalating to a Senior Engineer as necessary. Managing and working to internal and customer SLA's, escalating any concerns. Action Hardware and software installations. Create and maintain customer specific infrastructure documentation within the IT Glue Knowledge System. Work closely with the Senior Engineer, sharing information to enable the resolution of issues confidently and effectively. Take responsibility for own continual professional development, ensuring up to date industry and technical knowledge in line with business needs. Ensure all time is captured within accurate time entries within the Connectwise Manage PSA tool Qualifications & Experience: Ability to configure, troubleshoot issues using: Windows Server Platforms. Microsoft Exchange Online + Server experience. Office 365 experience (SharePoint, Teams, Onedrive etc). PC/Server Hardware experience - ability to diagnose and upgrade, both hardware and firmware on PC's - understanding of Raid configurations, iLO, on servers. AD + AAD - configure new users, new OU's, configure sites and services, resolve. DNS - running through the Active Directory based DNS structure to ensure domain entries exist for Domain Controllers, Services and devices. Troubleshooting name resolution issues on endpoints using standard tools. VMWare - ESXi and Vcenter, Site Recovery Manager, NSX Are you ready to take your career to the next level? Submit your CV below and and let's have a confidential conversation.
Aug 21, 2025
Full time
Level 2 Service Desk Engineer Central London - Onsite £38,000 - £42,000 + Paid certifications + Excellent Benefits package! Are you looking to join a fast-paced environment where learning + development is prioritised with lucrative incentives on offer? I'm on the lookout for a dynamic individual to join an established onsite team as a 2nd Line Service Desk Engineer to provide technical software, hardware, and network problem resolution onsite to a prestigious list of clients. You will be tasked with performing problem diagnosis and guiding users through step-by-step solutions in a desktop support-based environment. You'll also provide technical solutions in a user-friendly, professional manner, facilitating one-to-one end user training as required and ensure site technical documentation is maintained. Main Responsibilities: You will enable the smooth running of client's systems and network infrastructure. Activities may include: Log, and Investigate customer tickets, where possible applying a permanent fix or an agreed workaround to restore service. Provide Level 2 Server, Network, and Desktop Technical Support, diagnosing customer issues, and providing a high level of first-time fix. End to end ownership of a customer ticket, identifying the underlying cause and managing the implementation of a permanent solution or escalating to a Senior Engineer as necessary. Managing and working to internal and customer SLA's, escalating any concerns. Action Hardware and software installations. Create and maintain customer specific infrastructure documentation within the IT Glue Knowledge System. Work closely with the Senior Engineer, sharing information to enable the resolution of issues confidently and effectively. Take responsibility for own continual professional development, ensuring up to date industry and technical knowledge in line with business needs. Ensure all time is captured within accurate time entries within the Connectwise Manage PSA tool Qualifications & Experience: Ability to configure, troubleshoot issues using: Windows Server Platforms. Microsoft Exchange Online + Server experience. Office 365 experience (SharePoint, Teams, Onedrive etc). PC/Server Hardware experience - ability to diagnose and upgrade, both hardware and firmware on PC's - understanding of Raid configurations, iLO, on servers. AD + AAD - configure new users, new OU's, configure sites and services, resolve. DNS - running through the Active Directory based DNS structure to ensure domain entries exist for Domain Controllers, Services and devices. Troubleshooting name resolution issues on endpoints using standard tools. VMWare - ESXi and Vcenter, Site Recovery Manager, NSX Are you ready to take your career to the next level? Submit your CV below and and let's have a confidential conversation.
Technical Support Specialist - Bilingual (English/German) London, UK Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced technical issues in real-time and providing best practices. As a Technical Support Specialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's post-sale technical relationships, by becoming a technical expert in Yext products, internal processes, and the needs of our customers. Yext provides a very dynamic environment with a lot of opportunities for you to expand your skill set and grow. The ideal candidate is proactive, positive, curious, and flexible, a person open to new ideas and ways of working. What You'll Do Be the passionate face and voice of our brand, enriching customer relationships with Yext Provide post-implementation technical and consultative support, that is prompt, friendly, and accurate, to our Enterprise clients via email, phone, and chat Develop ticket management strategies and ensure alignment to the SLA Provide platform configuration and data management services to our clients and partners Troubleshoot reported product and publisher issues to diagnose and deliver accurate, valid, and complete information to our customers, raising bugs to internal Yext teams Identify and surface trending customer/product issues, drive UI/UX improvements and new functionality by surfacing client feedback to Product with a focus on potential solutions Help improve efficiency by creating Macros for repeat requests and contributing to new articles on the Help Center. Specialise in a product or a feature and become a Subject Matter Expert by attending training sessions and documenting new features and behaviours Work multi-functionally with Client Success Managers, Services, and technical teams at Yext to deliver exceptional service, and ensure we are exceeding client expectations - every time! Ideate, build, and scale new ways of thinking about the value we are bringing to clients as well as our internal operational efficiency. Serve as a mentor/coach to more junior members of the Technical Support team, including interns Maintain a focus on excellence by meeting or exceeding quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/AHT) Be a client-facing representative of Yext and ensure professionalism, actively listening and understanding the needs of our clients, and ensuring a solution-oriented approach What You Have BA/BS degree or similar college-level Education or relative Work Experience 1+ years of professional work experience, ideally in a customer support/contact centre environment Ability to speak and write in English and Spanish fluently and idiomatically Strong proficiency in Excel, SQL is a plus Knowledge of ZenDesk Strong problem-solving orientation Proficient in data analysis and manipulation The ability to think creatively about, analyse, and understand complicated and abstract ideas, working with a solutions-oriented mentality to solve issues. A knack for synthesising technical concepts into digestible bits of information and effectively conveying this information to others Outstanding and effective interpersonal skills; along with a solid ability to communicate complex issues internally, across departments, and to our Enterprise clients Customer-facing experience preferred (retail, hospitality, online support, etc.) Evidence of leadership, outstanding track record, and/or peer recognition that separates you from others Ability to work quickly, independently, and accurately in a high-volume environment, with excellent time management skills Excellent written and verbal communication skills that can be tailored to a broad range of requesters, plus innate follow-up skills Strong computer skills, and the ability to adapt quickly and learn new programs, products and procedures Ability to work 40 hours/week and overtime as needed. Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext's policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form . Create a Job Alert Interested in building your career at Yext? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf How did you hear about this job? Select Have you been employed by Yext in the past? Select LinkedIn Profile Website Desired salary Are you legally authorized to work in the country where the job is located? Select Will you now or in the future require visa sponsorship for employment visa status? Select Prospective Talent and Job Applicant Privacy Notice Confirm When you apply to a job on this site, any personal data you provide, or which is collected as part of this process, will be processed by the Yext company you have applied to ("Controller") in order to manage its recruitment and hiring related activities. Under European data protection laws, your rights may include the right to access, port, erase, restrict, rectify or object to the processing of your personal data or where we rely on consent, the right to withdraw that consent. More details about our processing and your rights are set out in our Job Applicant Privacy Notice .
Aug 21, 2025
Full time
Technical Support Specialist - Bilingual (English/German) London, UK Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced technical issues in real-time and providing best practices. As a Technical Support Specialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's post-sale technical relationships, by becoming a technical expert in Yext products, internal processes, and the needs of our customers. Yext provides a very dynamic environment with a lot of opportunities for you to expand your skill set and grow. The ideal candidate is proactive, positive, curious, and flexible, a person open to new ideas and ways of working. What You'll Do Be the passionate face and voice of our brand, enriching customer relationships with Yext Provide post-implementation technical and consultative support, that is prompt, friendly, and accurate, to our Enterprise clients via email, phone, and chat Develop ticket management strategies and ensure alignment to the SLA Provide platform configuration and data management services to our clients and partners Troubleshoot reported product and publisher issues to diagnose and deliver accurate, valid, and complete information to our customers, raising bugs to internal Yext teams Identify and surface trending customer/product issues, drive UI/UX improvements and new functionality by surfacing client feedback to Product with a focus on potential solutions Help improve efficiency by creating Macros for repeat requests and contributing to new articles on the Help Center. Specialise in a product or a feature and become a Subject Matter Expert by attending training sessions and documenting new features and behaviours Work multi-functionally with Client Success Managers, Services, and technical teams at Yext to deliver exceptional service, and ensure we are exceeding client expectations - every time! Ideate, build, and scale new ways of thinking about the value we are bringing to clients as well as our internal operational efficiency. Serve as a mentor/coach to more junior members of the Technical Support team, including interns Maintain a focus on excellence by meeting or exceeding quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/AHT) Be a client-facing representative of Yext and ensure professionalism, actively listening and understanding the needs of our clients, and ensuring a solution-oriented approach What You Have BA/BS degree or similar college-level Education or relative Work Experience 1+ years of professional work experience, ideally in a customer support/contact centre environment Ability to speak and write in English and Spanish fluently and idiomatically Strong proficiency in Excel, SQL is a plus Knowledge of ZenDesk Strong problem-solving orientation Proficient in data analysis and manipulation The ability to think creatively about, analyse, and understand complicated and abstract ideas, working with a solutions-oriented mentality to solve issues. A knack for synthesising technical concepts into digestible bits of information and effectively conveying this information to others Outstanding and effective interpersonal skills; along with a solid ability to communicate complex issues internally, across departments, and to our Enterprise clients Customer-facing experience preferred (retail, hospitality, online support, etc.) Evidence of leadership, outstanding track record, and/or peer recognition that separates you from others Ability to work quickly, independently, and accurately in a high-volume environment, with excellent time management skills Excellent written and verbal communication skills that can be tailored to a broad range of requesters, plus innate follow-up skills Strong computer skills, and the ability to adapt quickly and learn new programs, products and procedures Ability to work 40 hours/week and overtime as needed. Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext's policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form . Create a Job Alert Interested in building your career at Yext? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf How did you hear about this job? Select Have you been employed by Yext in the past? Select LinkedIn Profile Website Desired salary Are you legally authorized to work in the country where the job is located? Select Will you now or in the future require visa sponsorship for employment visa status? Select Prospective Talent and Job Applicant Privacy Notice Confirm When you apply to a job on this site, any personal data you provide, or which is collected as part of this process, will be processed by the Yext company you have applied to ("Controller") in order to manage its recruitment and hiring related activities. Under European data protection laws, your rights may include the right to access, port, erase, restrict, rectify or object to the processing of your personal data or where we rely on consent, the right to withdraw that consent. More details about our processing and your rights are set out in our Job Applicant Privacy Notice .
London, UK Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced technical issues in real-time and providing best practices. As a Technical Support Specialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's post-sale technical relationships, by becoming a technical expert in Yext products, internal processes, and the needs of our customers. Yext provides a very dynamic environment with a lot of opportunities for you to expand your skill set and grow. The ideal candidate is proactive, positive, curious, and flexible, a person open to new ideas and ways of working. What You'll Do Be the passionate face and voice of our brand, enriching customer relationships with Yext Provide post-implementation technical and consultative support, that is prompt, friendly, and accurate, to our Enterprise clients via email, phone, and chat Develop ticket management strategies and ensure alignment to the SLA Provide platform configuration and data management services to our clients and partners Troubleshoot reported product and publisher issues to diagnose and deliver accurate, valid, and complete information to our customers, raising bugs to internal Yext teams Identify and surface trending customer/product issues, drive UI/UX improvements and new functionality by surfacing client feedback to Product with a focus on potential solutions Help improve efficiency by creating Macros for repeat requests and contributing to new articles on the Help Center. Specialise in a product or a feature and become a Subject Matter Expert by attending training sessions and documenting new features and behaviours Work multi-functionally with Client Success Managers, Services, and technical teams at Yext to deliver exceptional service, and ensure we are exceeding client expectations - every time! Ideate, build, and scale new ways of thinking about the value we are bringing to clients as well as our internal operational efficiency. Serve as a mentor/coach to more junior members of the Technical Support team, including interns Maintain a focus on excellence by meeting or exceeding quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/AHT) Be a client-facing representative of Yext and ensure professionalism, actively listening and understanding the needs of our clients, and ensuring a solution-oriented approach What You Have BA/BS degree or similar college-level Education or relative Work Experience 1+ years of professional work experience, ideally in a customer support/contact centre environment Ability to speak and write in English and Spanish fluently and idiomatically Strong proficiency in Excel, SQL is a plus Knowledge of ZenDesk Strong problem-solving orientation Proficient in data analysis and manipulation The ability to think creatively about, analyse, and understand complicated and abstract ideas, working with a solutions-oriented mentality to solve issues. A knack for synthesising technical concepts into digestible bits of information and effectively conveying this information to others Outstanding and effective interpersonal skills; along with a solid ability to communicate complex issues internally, across departments, and to our Enterprise clients Customer-facing experience preferred (retail, hospitality, online support, etc.) Evidence of leadership, outstanding track record, and/or peer recognition that separates you from others Ability to work quickly, independently, and accurately in a high-volume environment, with excellent time management skills Excellent written and verbal communication skills that can be tailored to a broad range of requesters, plus innate follow-up skills Strong computer skills, and the ability to adapt quickly and learn new programs, products and procedures An ability to work 40 hours/week and overtime as needed. An ability to work Sunday - Thursday work schedule. Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext's policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form . Create a Job Alert Interested in building your career at Yext? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf How did you hear about this job? Select Have you been employed by Yext in the past? Select LinkedIn Profile Website Desired salary Are you legally authorized to work in the country where the job is located? Select Will you now or in the future require visa sponsorship for employment visa status? Select Prospective Talent and Job Applicant Privacy Notice Confirm When you apply to a job on this site, any personal data you provide, or which is collected as part of this process, will be processed by the Yext company you have applied to ("Controller") in order to manage its recruitment and hiring related activities. Under European data protection laws, your rights may include the right to access, port, erase, restrict, rectify or object to the processing of your personal data or where we rely on consent, the right to withdraw that consent. More details about our processing and your rights are set out in our Job Applicant Privacy Notice .
Aug 21, 2025
Full time
London, UK Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced technical issues in real-time and providing best practices. As a Technical Support Specialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's post-sale technical relationships, by becoming a technical expert in Yext products, internal processes, and the needs of our customers. Yext provides a very dynamic environment with a lot of opportunities for you to expand your skill set and grow. The ideal candidate is proactive, positive, curious, and flexible, a person open to new ideas and ways of working. What You'll Do Be the passionate face and voice of our brand, enriching customer relationships with Yext Provide post-implementation technical and consultative support, that is prompt, friendly, and accurate, to our Enterprise clients via email, phone, and chat Develop ticket management strategies and ensure alignment to the SLA Provide platform configuration and data management services to our clients and partners Troubleshoot reported product and publisher issues to diagnose and deliver accurate, valid, and complete information to our customers, raising bugs to internal Yext teams Identify and surface trending customer/product issues, drive UI/UX improvements and new functionality by surfacing client feedback to Product with a focus on potential solutions Help improve efficiency by creating Macros for repeat requests and contributing to new articles on the Help Center. Specialise in a product or a feature and become a Subject Matter Expert by attending training sessions and documenting new features and behaviours Work multi-functionally with Client Success Managers, Services, and technical teams at Yext to deliver exceptional service, and ensure we are exceeding client expectations - every time! Ideate, build, and scale new ways of thinking about the value we are bringing to clients as well as our internal operational efficiency. Serve as a mentor/coach to more junior members of the Technical Support team, including interns Maintain a focus on excellence by meeting or exceeding quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/AHT) Be a client-facing representative of Yext and ensure professionalism, actively listening and understanding the needs of our clients, and ensuring a solution-oriented approach What You Have BA/BS degree or similar college-level Education or relative Work Experience 1+ years of professional work experience, ideally in a customer support/contact centre environment Ability to speak and write in English and Spanish fluently and idiomatically Strong proficiency in Excel, SQL is a plus Knowledge of ZenDesk Strong problem-solving orientation Proficient in data analysis and manipulation The ability to think creatively about, analyse, and understand complicated and abstract ideas, working with a solutions-oriented mentality to solve issues. A knack for synthesising technical concepts into digestible bits of information and effectively conveying this information to others Outstanding and effective interpersonal skills; along with a solid ability to communicate complex issues internally, across departments, and to our Enterprise clients Customer-facing experience preferred (retail, hospitality, online support, etc.) Evidence of leadership, outstanding track record, and/or peer recognition that separates you from others Ability to work quickly, independently, and accurately in a high-volume environment, with excellent time management skills Excellent written and verbal communication skills that can be tailored to a broad range of requesters, plus innate follow-up skills Strong computer skills, and the ability to adapt quickly and learn new programs, products and procedures An ability to work 40 hours/week and overtime as needed. An ability to work Sunday - Thursday work schedule. Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext's policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form . Create a Job Alert Interested in building your career at Yext? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf How did you hear about this job? Select Have you been employed by Yext in the past? Select LinkedIn Profile Website Desired salary Are you legally authorized to work in the country where the job is located? Select Will you now or in the future require visa sponsorship for employment visa status? Select Prospective Talent and Job Applicant Privacy Notice Confirm When you apply to a job on this site, any personal data you provide, or which is collected as part of this process, will be processed by the Yext company you have applied to ("Controller") in order to manage its recruitment and hiring related activities. Under European data protection laws, your rights may include the right to access, port, erase, restrict, rectify or object to the processing of your personal data or where we rely on consent, the right to withdraw that consent. More details about our processing and your rights are set out in our Job Applicant Privacy Notice .
Hire Desk Controller Bristol £35,000 NEOS Engineering are excited to be partnered with a leading plant hire company seeking a skilled Hire Desk Controller to join their team based in Bristol. As a Hire Controller, they are looking for a proactive individual to manage their hire desk operations, ensuring smooth coordination between customers, suppliers, and transport providers while driving excellent service standards. The Job: As a Hire Desk Controller , you ll be the backbone of the hire desk, handling customer enquiries, coordinating plant allocations, and ensuring all administrative tasks are completed efficiently. You ll work closely with customers, transport companies, and suppliers to keep operations running seamlessly while maintaining a high level of customer satisfaction. What You ll Do: Manage hire desk enquiries from existing and potential customers with professionalism and efficiency. Allocate plant equipment to meet customer requirements and project timelines. Administer equipment inspection sheets and ensure all relevant certificates are up to date. Issue hire contracts and supporting documentation promptly and accurately. Arrange transport logistics to and from sites, including obtaining quotes and booking haulage. Verify haulage contractor invoices for accuracy and compliance. Operate hire fleet control software to track unit availability, transport costs, and consumables. Maintain exceptional customer service standards, addressing client needs and resolving issues quickly. What You Need: Proven experience in a hire desk or plant hire, Strong organisational skills and attention to detail. Excellent communication and customer service skills. Ability to work under pressure and manage multiple tasks efficiently. Familiarity with hire fleet control software or similar systems is a plus. Experience coordinating with transport providers and managing logistics. Comfortable with administrative tasks like issuing contracts, purchase orders, and invoices. A proactive attitude and ability to work independently from a home-based setting. Knowledge of the plant hire or construction industry is essential. This is an excellent opportunity for an organised and customer-focused individual to thrive in a fast-paced, rewarding role within the plant hire industry. If you re ready to take on a pivotal position with a company that values quality and teamwork, we want to hear from you! Apply to find out more.
Aug 21, 2025
Full time
Hire Desk Controller Bristol £35,000 NEOS Engineering are excited to be partnered with a leading plant hire company seeking a skilled Hire Desk Controller to join their team based in Bristol. As a Hire Controller, they are looking for a proactive individual to manage their hire desk operations, ensuring smooth coordination between customers, suppliers, and transport providers while driving excellent service standards. The Job: As a Hire Desk Controller , you ll be the backbone of the hire desk, handling customer enquiries, coordinating plant allocations, and ensuring all administrative tasks are completed efficiently. You ll work closely with customers, transport companies, and suppliers to keep operations running seamlessly while maintaining a high level of customer satisfaction. What You ll Do: Manage hire desk enquiries from existing and potential customers with professionalism and efficiency. Allocate plant equipment to meet customer requirements and project timelines. Administer equipment inspection sheets and ensure all relevant certificates are up to date. Issue hire contracts and supporting documentation promptly and accurately. Arrange transport logistics to and from sites, including obtaining quotes and booking haulage. Verify haulage contractor invoices for accuracy and compliance. Operate hire fleet control software to track unit availability, transport costs, and consumables. Maintain exceptional customer service standards, addressing client needs and resolving issues quickly. What You Need: Proven experience in a hire desk or plant hire, Strong organisational skills and attention to detail. Excellent communication and customer service skills. Ability to work under pressure and manage multiple tasks efficiently. Familiarity with hire fleet control software or similar systems is a plus. Experience coordinating with transport providers and managing logistics. Comfortable with administrative tasks like issuing contracts, purchase orders, and invoices. A proactive attitude and ability to work independently from a home-based setting. Knowledge of the plant hire or construction industry is essential. This is an excellent opportunity for an organised and customer-focused individual to thrive in a fast-paced, rewarding role within the plant hire industry. If you re ready to take on a pivotal position with a company that values quality and teamwork, we want to hear from you! Apply to find out more.
Job Description: Job Title: Senior Product Controller - Equities Corporate Title: Vice President Location: London Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Location Overview: Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. The Team: The Equity Client Solutions Business, Finance Analysis team is comprised of 20 dedicated professionals, with associates based in both London and Chester. The primary function of the Equity Business, Finance Management & Strategy team is to provide control & business advisory guidance. Key business partners are the Trading Desk, Global Valuation Group (GVG), Credit & Market risk, Regulatory Reporting and the RWA team. The Equity Business, Finance Management & Strategy team supports the Equity Trading Desk; this comprises Equity Client Solutions, Equity Execution Services, Equity Synthetics and Securities Lending and Equity Asset Management Services. This role is to support the Equity Client Solutions business, which makes secondary markets in European equity derivatives (Single Stock and Index Options, Emerging Markets, Exotics products, Fund Derivatives and Corporate Derivatives) Responsibilities: Daily P&L & Balance Sheet - Reporting & Oversight: Preparation of daily P&L commentary and substantiation based on market events Review of material new deals Calculation of valuation adjustments & reserves, with responsibility over corresponding substantiation and commentary Review of changes to daily balance sheet & substantiation based on transactional activity Core Financial Oversight Functions: Independent price verification analysis and reporting (daily, weekly, monthly) Weekly, Monthly & Quarterly revenue commentary Maintaining valuation adjustment & reserve calculations such that they're in-line with current policies Balance sheet analysis (capital, liquidity, exposures etc.) including inventory aging, and reporting (Managerial and Regulatory) Determining and implementing appropriate accounting policies & procedures (with Accounting Policy) Managing key accounting, legal entity, regulatory and P&L issues with the business Month end close, including Financial Disclosures and calculation / recording of netting entries Exercise of control oversight on behalf of the business Participation in the New Product Review and Appropriation Request processes: modelling structures, process scenarios, review, and control Contributing to Governance process, operational error reporting and support of other internal control process, including SOX Provision of financial expertise in the design, build, testing, and implementation of new Technology Platforms and Systems Planning & Reporting: Act as key member and advisor to Line of Business Senior Management team, providing decision support analysis and advice on the optimisation of business activities with regards to accounting rules, regulatory issues and legal entity structures Development and analysis of key performance metrics Participation in the formulation of business strategy; plans; budgets; and forecasts Provide regular updates, analytics and commentary on Line of Business performance Manage the expense approval process for both deal-related and organisational expenses; provide expense analytics and assist the business with recovering deal-related expenses. Provide regular updates, analytics and commentary on the GBAM's externally disclosed quarterly performance What we are looking for: Core Skills - Required and Preferred Degree educated or equivalent Qualified CFA or Accountant (ACA, ACCA, CIMA or equivalent Previous CFO Banking experience Good working knowledge of accounting concepts Good understanding of Product Control and IPV function Knowledge of Derivative Exotic products Proven Excel skills with the ability to build and use spreadsheets Demonstrable risk identification and management Bank of America Benefits of working at Bank of America: UK Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc. Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services. Access to an Employee Assistance Program for confidential support and help for everyday matters Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions. Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
Aug 18, 2025
Full time
Job Description: Job Title: Senior Product Controller - Equities Corporate Title: Vice President Location: London Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Location Overview: Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. The Team: The Equity Client Solutions Business, Finance Analysis team is comprised of 20 dedicated professionals, with associates based in both London and Chester. The primary function of the Equity Business, Finance Management & Strategy team is to provide control & business advisory guidance. Key business partners are the Trading Desk, Global Valuation Group (GVG), Credit & Market risk, Regulatory Reporting and the RWA team. The Equity Business, Finance Management & Strategy team supports the Equity Trading Desk; this comprises Equity Client Solutions, Equity Execution Services, Equity Synthetics and Securities Lending and Equity Asset Management Services. This role is to support the Equity Client Solutions business, which makes secondary markets in European equity derivatives (Single Stock and Index Options, Emerging Markets, Exotics products, Fund Derivatives and Corporate Derivatives) Responsibilities: Daily P&L & Balance Sheet - Reporting & Oversight: Preparation of daily P&L commentary and substantiation based on market events Review of material new deals Calculation of valuation adjustments & reserves, with responsibility over corresponding substantiation and commentary Review of changes to daily balance sheet & substantiation based on transactional activity Core Financial Oversight Functions: Independent price verification analysis and reporting (daily, weekly, monthly) Weekly, Monthly & Quarterly revenue commentary Maintaining valuation adjustment & reserve calculations such that they're in-line with current policies Balance sheet analysis (capital, liquidity, exposures etc.) including inventory aging, and reporting (Managerial and Regulatory) Determining and implementing appropriate accounting policies & procedures (with Accounting Policy) Managing key accounting, legal entity, regulatory and P&L issues with the business Month end close, including Financial Disclosures and calculation / recording of netting entries Exercise of control oversight on behalf of the business Participation in the New Product Review and Appropriation Request processes: modelling structures, process scenarios, review, and control Contributing to Governance process, operational error reporting and support of other internal control process, including SOX Provision of financial expertise in the design, build, testing, and implementation of new Technology Platforms and Systems Planning & Reporting: Act as key member and advisor to Line of Business Senior Management team, providing decision support analysis and advice on the optimisation of business activities with regards to accounting rules, regulatory issues and legal entity structures Development and analysis of key performance metrics Participation in the formulation of business strategy; plans; budgets; and forecasts Provide regular updates, analytics and commentary on Line of Business performance Manage the expense approval process for both deal-related and organisational expenses; provide expense analytics and assist the business with recovering deal-related expenses. Provide regular updates, analytics and commentary on the GBAM's externally disclosed quarterly performance What we are looking for: Core Skills - Required and Preferred Degree educated or equivalent Qualified CFA or Accountant (ACA, ACCA, CIMA or equivalent Previous CFO Banking experience Good working knowledge of accounting concepts Good understanding of Product Control and IPV function Knowledge of Derivative Exotic products Proven Excel skills with the ability to build and use spreadsheets Demonstrable risk identification and management Bank of America Benefits of working at Bank of America: UK Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc. Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services. Access to an Employee Assistance Program for confidential support and help for everyday matters Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions. Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
At Ophelos, we believe in a different way to deal with debt. One that puts empathy and understanding front and centre, approaching our customers as individuals - no matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europe's biggest credit management service and have begun the next phase in our growth - expansion into 17 European markets over the next two years. The Role - AI Automation & Data Engineer We're seeking a proactive, execution-focusedAI Automation & Data Engineer to join our fast-paced team focused on transforming manual processes into intelligent automation solutions. You'll work at the intersection of data engineering and AI automation, building robust pipelines and systems that power our company-wide automation initiatives at scale, for a large enterprise operating across 17 markets. This isn't a traditional data engineering role - you'll be building the data foundation for cutting-edge AI automations while using AI itself to code faster and smarter. You'll have the freedom to identify automation opportunities across the business and build the data infrastructure to support them. In this role, you'll get to: Design and build data pipelines that feed our AI automation systems Create end-to-end automation solutions using Python and Windmill Implement data infrastructure for RAG systems and agentic AI workflows Build and maintain data lakes, warehouses, and real-time processing systems Develop React-based frontends when needed for data visualization and automation tools Leverage AI coding assistants to rapidly prototype and deploy production systems Ensure data quality and reliability across all automation workflows About you We believe that no one is the finished article, however, some experience in the following is important for this role: Strong Python skills and experience with data pipelines (pandas, SQLAlchemy, Airflow) Deep understanding of modern AI (RAG, agentic AI, MCP, vector databases) Skilled in designing scalable data architectures and working with structured/unstructured data How We Work (This is Critical) We operate with extreme autonomy. There's no one checking if you're at your desk or micromanaging your tasks. We expect you to: Own entire projects from idea to implementation without waiting for permission Identify problems before anyone asks you to solve them Push forward when you hit obstacles instead of waiting for help Take initiative daily - if you need constant direction, this isn't the right fit Your success here depends on your ability to self-direct and innovate constantly. We'll test for this extensively during interviews. About Our Team Ophelos launched in June of 2021, backed by investors such as AlbionVC, Connect Ventures and Fly Ventures. In 2023, we were acquired by Intrum, Europe's biggest credit management service. Our growing team has team helped build some of the world's most successful businesses, including the likes of Monzo, Google, Oracle, ASAPP, IBM and more - in addition to pioneering innovative products, sitting at the intersection of enterprise, financial technology, artificial intelligence and academia, working with institutions such as Oxford University, the University of Amsterdam and the University of Hong Kong. Our Values Supporting customers and businesses to improve their financial health is a long-term mission. Our company values act as our north star, steering our every move as an organisation and are the backbone of our unique company culture. Our values and culture allow us to stay true to our larger purpose, even as we continue to grow at a rapid pace. Customers and Clients first - We exist to help real people move through debt and to get clients paid back. This commitment drives how we design products, deliver services, and interact with customers and clients daily. Dream big - We have ambition and drive to succeed - we're not just raising the bar, we're confidently asserting ourselves as the benchmark. Get it done - We're decisive and embrace a sense of urgency; we don't let opportunities get away from us. We'd rather act quickly and take informed risks, iterating and learning as we go. Win as one - We work as one team, supporting each other and aiming for shared goals. At Ophelos, the team isn't just individual departments - it's all of us together. We challenge and support each other because we care about everyone's growth and success. Ophelos is committed to creating a diverse work environment and is proud to be an equal opportunity workplace, providing equal employment and advancement opportunities to all team members. We are building an environment where every Ophelos team member can thrive, feel a sense of belonging, and do the best work of their careers. We value diversity and recruit, hire, and promote individuals solely based on talent, qualifications, competence, and merit. We evaluate candidates without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or other protected characteristics as required by law and as a matter of our company values. GDPR Notice When you apply to a job on this site, the personal data contained in your application will be collected by Ophelos ("Controller"), which is located at 1 Finsbury Ave, London EC2M 2PF and can be contacted by emailing . Controller's data protection officer is Paul Chong, who can be contacted at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under. You can obtain a copy of the standard contractual clauses by contacting us at . Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Create a Job Alert Interested in building your career at Ophelos? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you require sponsorship now or in the future to work in the UK? Select Are you able to attend our Central London office 2 days per week? Select
Aug 17, 2025
Full time
At Ophelos, we believe in a different way to deal with debt. One that puts empathy and understanding front and centre, approaching our customers as individuals - no matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europe's biggest credit management service and have begun the next phase in our growth - expansion into 17 European markets over the next two years. The Role - AI Automation & Data Engineer We're seeking a proactive, execution-focusedAI Automation & Data Engineer to join our fast-paced team focused on transforming manual processes into intelligent automation solutions. You'll work at the intersection of data engineering and AI automation, building robust pipelines and systems that power our company-wide automation initiatives at scale, for a large enterprise operating across 17 markets. This isn't a traditional data engineering role - you'll be building the data foundation for cutting-edge AI automations while using AI itself to code faster and smarter. You'll have the freedom to identify automation opportunities across the business and build the data infrastructure to support them. In this role, you'll get to: Design and build data pipelines that feed our AI automation systems Create end-to-end automation solutions using Python and Windmill Implement data infrastructure for RAG systems and agentic AI workflows Build and maintain data lakes, warehouses, and real-time processing systems Develop React-based frontends when needed for data visualization and automation tools Leverage AI coding assistants to rapidly prototype and deploy production systems Ensure data quality and reliability across all automation workflows About you We believe that no one is the finished article, however, some experience in the following is important for this role: Strong Python skills and experience with data pipelines (pandas, SQLAlchemy, Airflow) Deep understanding of modern AI (RAG, agentic AI, MCP, vector databases) Skilled in designing scalable data architectures and working with structured/unstructured data How We Work (This is Critical) We operate with extreme autonomy. There's no one checking if you're at your desk or micromanaging your tasks. We expect you to: Own entire projects from idea to implementation without waiting for permission Identify problems before anyone asks you to solve them Push forward when you hit obstacles instead of waiting for help Take initiative daily - if you need constant direction, this isn't the right fit Your success here depends on your ability to self-direct and innovate constantly. We'll test for this extensively during interviews. About Our Team Ophelos launched in June of 2021, backed by investors such as AlbionVC, Connect Ventures and Fly Ventures. In 2023, we were acquired by Intrum, Europe's biggest credit management service. Our growing team has team helped build some of the world's most successful businesses, including the likes of Monzo, Google, Oracle, ASAPP, IBM and more - in addition to pioneering innovative products, sitting at the intersection of enterprise, financial technology, artificial intelligence and academia, working with institutions such as Oxford University, the University of Amsterdam and the University of Hong Kong. Our Values Supporting customers and businesses to improve their financial health is a long-term mission. Our company values act as our north star, steering our every move as an organisation and are the backbone of our unique company culture. Our values and culture allow us to stay true to our larger purpose, even as we continue to grow at a rapid pace. Customers and Clients first - We exist to help real people move through debt and to get clients paid back. This commitment drives how we design products, deliver services, and interact with customers and clients daily. Dream big - We have ambition and drive to succeed - we're not just raising the bar, we're confidently asserting ourselves as the benchmark. Get it done - We're decisive and embrace a sense of urgency; we don't let opportunities get away from us. We'd rather act quickly and take informed risks, iterating and learning as we go. Win as one - We work as one team, supporting each other and aiming for shared goals. At Ophelos, the team isn't just individual departments - it's all of us together. We challenge and support each other because we care about everyone's growth and success. Ophelos is committed to creating a diverse work environment and is proud to be an equal opportunity workplace, providing equal employment and advancement opportunities to all team members. We are building an environment where every Ophelos team member can thrive, feel a sense of belonging, and do the best work of their careers. We value diversity and recruit, hire, and promote individuals solely based on talent, qualifications, competence, and merit. We evaluate candidates without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or other protected characteristics as required by law and as a matter of our company values. GDPR Notice When you apply to a job on this site, the personal data contained in your application will be collected by Ophelos ("Controller"), which is located at 1 Finsbury Ave, London EC2M 2PF and can be contacted by emailing . Controller's data protection officer is Paul Chong, who can be contacted at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under. You can obtain a copy of the standard contractual clauses by contacting us at . Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Create a Job Alert Interested in building your career at Ophelos? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you require sponsorship now or in the future to work in the UK? Select Are you able to attend our Central London office 2 days per week? Select
At Ophelos, we believe in a different way to deal with debt. One that puts empathy and understanding front and centre, approaching our customers as individuals - no matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europe's biggest credit management service and have begun the next phase in our growth - expansion into 17 European markets over the next two years. The Role - AI Automation & Data Engineer We're seeking a proactive, execution-focusedAI Automation & Data Engineer to join our fast-paced team focused on transforming manual processes into intelligent automation solutions. You'll work at the intersection of data engineering and AI automation, building robust pipelines and systems that power our company-wide automation initiatives at scale, for a large enterprise operating across 17 markets. This isn't a traditional data engineering role - you'll be building the data foundation for cutting-edge AI automations while using AI itself to code faster and smarter. You'll have the freedom to identify automation opportunities across the business and build the data infrastructure to support them. In this role, you'll get to: Design and build data pipelines that feed our AI automation systems Create end-to-end automation solutions using Python and Windmill Implement data infrastructure for RAG systems and agentic AI workflows Build and maintain data lakes, warehouses, and real-time processing systems Develop React-based frontends when needed for data visualization and automation tools Leverage AI coding assistants to rapidly prototype and deploy production systems Ensure data quality and reliability across all automation workflows About you We believe that no one is the finished article, however, some experience in the following is important for this role: Strong Python skills and experience with data pipelines (pandas, SQLAlchemy, Airflow) Deep understanding of modern AI (RAG, agentic AI, MCP, vector databases) Skilled in designing scalable data architectures and working with structured/unstructured data How We Work (This is Critical) We operate with extreme autonomy. There's no one checking if you're at your desk or micromanaging your tasks. We expect you to: Own entire projects from idea to implementation without waiting for permission Identify problems before anyone asks you to solve them Push forward when you hit obstacles instead of waiting for help Take initiative daily - if you need constant direction, this isn't the right fit Your success here depends on your ability to self-direct and innovate constantly. We'll test for this extensively during interviews. About Our Team Ophelos launched in June of 2021, backed by investors such as AlbionVC, Connect Ventures and Fly Ventures. In 2023, we were acquired by Intrum, Europe's biggest credit management service. Our growing team has team helped build some of the world's most successful businesses, including the likes of Monzo, Google, Oracle, ASAPP, IBM and more - in addition to pioneering innovative products, sitting at the intersection of enterprise, financial technology, artificial intelligence and academia, working with institutions such as Oxford University, the University of Amsterdam and the University of Hong Kong. Our Values Supporting customers and businesses to improve their financial health is a long-term mission. Our company values act as our north star, steering our every move as an organisation and are the backbone of our unique company culture. Our values and culture allow us to stay true to our larger purpose, even as we continue to grow at a rapid pace. Customers and Clients first - We exist to help real people move through debt and to get clients paid back. This commitment drives how we design products, deliver services, and interact with customers and clients daily. Dream big - We have ambition and drive to succeed - we're not just raising the bar, we're confidently asserting ourselves as the benchmark. Get it done - We're decisive and embrace a sense of urgency; we don't let opportunities get away from us. We'd rather act quickly and take informed risks, iterating and learning as we go. Win as one - We work as one team, supporting each other and aiming for shared goals. At Ophelos, the team isn't just individual departments - it's all of us together. We challenge and support each other because we care about everyone's growth and success. Ophelos is committed to creating a diverse work environment and is proud to be an equal opportunity workplace, providing equal employment and advancement opportunities to all team members. We are building an environment where every Ophelos team member can thrive, feel a sense of belonging, and do the best work of their careers. We value diversity and recruit, hire, and promote individuals solely based on talent, qualifications, competence, and merit. We evaluate candidates without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or other protected characteristics as required by law and as a matter of our company values. GDPR Notice When you apply to a job on this site, the personal data contained in your application will be collected by Ophelos ("Controller"), which is located at 1 Finsbury Ave, London EC2M 2PF and can be contacted by emailing . Controller's data protection officer is Paul Chong, who can be contacted at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under. You can obtain a copy of the standard contractual clauses by contacting us at . Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Create a Job Alert Interested in building your career at Ophelos? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you require sponsorship now or in the future to work in the UK? Select Are you able to attend our Central London office 2 days per week? Select
Aug 17, 2025
Full time
At Ophelos, we believe in a different way to deal with debt. One that puts empathy and understanding front and centre, approaching our customers as individuals - no matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europe's biggest credit management service and have begun the next phase in our growth - expansion into 17 European markets over the next two years. The Role - AI Automation & Data Engineer We're seeking a proactive, execution-focusedAI Automation & Data Engineer to join our fast-paced team focused on transforming manual processes into intelligent automation solutions. You'll work at the intersection of data engineering and AI automation, building robust pipelines and systems that power our company-wide automation initiatives at scale, for a large enterprise operating across 17 markets. This isn't a traditional data engineering role - you'll be building the data foundation for cutting-edge AI automations while using AI itself to code faster and smarter. You'll have the freedom to identify automation opportunities across the business and build the data infrastructure to support them. In this role, you'll get to: Design and build data pipelines that feed our AI automation systems Create end-to-end automation solutions using Python and Windmill Implement data infrastructure for RAG systems and agentic AI workflows Build and maintain data lakes, warehouses, and real-time processing systems Develop React-based frontends when needed for data visualization and automation tools Leverage AI coding assistants to rapidly prototype and deploy production systems Ensure data quality and reliability across all automation workflows About you We believe that no one is the finished article, however, some experience in the following is important for this role: Strong Python skills and experience with data pipelines (pandas, SQLAlchemy, Airflow) Deep understanding of modern AI (RAG, agentic AI, MCP, vector databases) Skilled in designing scalable data architectures and working with structured/unstructured data How We Work (This is Critical) We operate with extreme autonomy. There's no one checking if you're at your desk or micromanaging your tasks. We expect you to: Own entire projects from idea to implementation without waiting for permission Identify problems before anyone asks you to solve them Push forward when you hit obstacles instead of waiting for help Take initiative daily - if you need constant direction, this isn't the right fit Your success here depends on your ability to self-direct and innovate constantly. We'll test for this extensively during interviews. About Our Team Ophelos launched in June of 2021, backed by investors such as AlbionVC, Connect Ventures and Fly Ventures. In 2023, we were acquired by Intrum, Europe's biggest credit management service. Our growing team has team helped build some of the world's most successful businesses, including the likes of Monzo, Google, Oracle, ASAPP, IBM and more - in addition to pioneering innovative products, sitting at the intersection of enterprise, financial technology, artificial intelligence and academia, working with institutions such as Oxford University, the University of Amsterdam and the University of Hong Kong. Our Values Supporting customers and businesses to improve their financial health is a long-term mission. Our company values act as our north star, steering our every move as an organisation and are the backbone of our unique company culture. Our values and culture allow us to stay true to our larger purpose, even as we continue to grow at a rapid pace. Customers and Clients first - We exist to help real people move through debt and to get clients paid back. This commitment drives how we design products, deliver services, and interact with customers and clients daily. Dream big - We have ambition and drive to succeed - we're not just raising the bar, we're confidently asserting ourselves as the benchmark. Get it done - We're decisive and embrace a sense of urgency; we don't let opportunities get away from us. We'd rather act quickly and take informed risks, iterating and learning as we go. Win as one - We work as one team, supporting each other and aiming for shared goals. At Ophelos, the team isn't just individual departments - it's all of us together. We challenge and support each other because we care about everyone's growth and success. Ophelos is committed to creating a diverse work environment and is proud to be an equal opportunity workplace, providing equal employment and advancement opportunities to all team members. We are building an environment where every Ophelos team member can thrive, feel a sense of belonging, and do the best work of their careers. We value diversity and recruit, hire, and promote individuals solely based on talent, qualifications, competence, and merit. We evaluate candidates without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or other protected characteristics as required by law and as a matter of our company values. GDPR Notice When you apply to a job on this site, the personal data contained in your application will be collected by Ophelos ("Controller"), which is located at 1 Finsbury Ave, London EC2M 2PF and can be contacted by emailing . Controller's data protection officer is Paul Chong, who can be contacted at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under. You can obtain a copy of the standard contractual clauses by contacting us at . Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Create a Job Alert Interested in building your career at Ophelos? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you require sponsorship now or in the future to work in the UK? Select Are you able to attend our Central London office 2 days per week? Select
Admin & Secretarial, Commercial & Office Support, Construction & Property, I.T., Logistics, Marketing, Recruitment Consultancy, Sales & Marketing, Social Care, Telecoms, Transport & Logistics, Utilities Industry Sector Rec2Rec Generous % commission, Bonus, Remote working possibilities, Flexi Time . Our client is a well established Niche Recruitment Consultancy with a very exciting opportunity for a talented Temporaries Controller to really make their mark and further develop an already established desk in addition to the repeat business they receive from core clients. Key Responsibilities To further develop the existing client base through excellent account management skills, as well as bringing in new business to enhance the desk even further. To attend and keep up to date with industry trends and conferences, events etc and making sure you are taking advantage of all the networking opportunities at your disposal within this niche sector. To work with the permanent consultants in order to give their clients a full 360 service as a business. Writing job adverts and job descriptions Attending client visits and developing those relationships while also building relationships with the temps. The Ideal Candidate Our client is looking for someone who will take ownership of their desk and have the drive and determination to continue building the desk and division without needing to be micromanaged. A highly motivated, hard working and well organised individual with excellent time management and communication skills. Minimum 18 months experience as a temps controller. You could be managing a temps desk now and want the next step up in terms of autonomy or you may be returning to work after a break, having previously run a desk. So long as you have the right attributes, determination and skill set we want to hear from you. What's on offer? There is not doubt that our client covers the very best in benefits: Flexi time hours Remote working one or potentially two days a week after the initial period Career ProgressionTeam trips abroadDiscounted gym membership Pension contribution Fun, relaxed and collaborative team environment So much more, you really have to give us a call to find out about all the extra extras Next Steps Send your CV to or give us aconfidentialcall on . As specialists in theRecruitment to Recruitmentsector, GNB Partnership Limited understand you have your own unique drivers, aims and hopes for your future. Offering a confidential and consultative Rec2Rec service, we will work together with you to find the best solution to make your next move the right one for you. We are always looking for good candidates of all levels, from Trainee Recruiters to full 360 Recruitment Consultants and Executive Search professionals.
Aug 15, 2025
Full time
Admin & Secretarial, Commercial & Office Support, Construction & Property, I.T., Logistics, Marketing, Recruitment Consultancy, Sales & Marketing, Social Care, Telecoms, Transport & Logistics, Utilities Industry Sector Rec2Rec Generous % commission, Bonus, Remote working possibilities, Flexi Time . Our client is a well established Niche Recruitment Consultancy with a very exciting opportunity for a talented Temporaries Controller to really make their mark and further develop an already established desk in addition to the repeat business they receive from core clients. Key Responsibilities To further develop the existing client base through excellent account management skills, as well as bringing in new business to enhance the desk even further. To attend and keep up to date with industry trends and conferences, events etc and making sure you are taking advantage of all the networking opportunities at your disposal within this niche sector. To work with the permanent consultants in order to give their clients a full 360 service as a business. Writing job adverts and job descriptions Attending client visits and developing those relationships while also building relationships with the temps. The Ideal Candidate Our client is looking for someone who will take ownership of their desk and have the drive and determination to continue building the desk and division without needing to be micromanaged. A highly motivated, hard working and well organised individual with excellent time management and communication skills. Minimum 18 months experience as a temps controller. You could be managing a temps desk now and want the next step up in terms of autonomy or you may be returning to work after a break, having previously run a desk. So long as you have the right attributes, determination and skill set we want to hear from you. What's on offer? There is not doubt that our client covers the very best in benefits: Flexi time hours Remote working one or potentially two days a week after the initial period Career ProgressionTeam trips abroadDiscounted gym membership Pension contribution Fun, relaxed and collaborative team environment So much more, you really have to give us a call to find out about all the extra extras Next Steps Send your CV to or give us aconfidentialcall on . As specialists in theRecruitment to Recruitmentsector, GNB Partnership Limited understand you have your own unique drivers, aims and hopes for your future. Offering a confidential and consultative Rec2Rec service, we will work together with you to find the best solution to make your next move the right one for you. We are always looking for good candidates of all levels, from Trainee Recruiters to full 360 Recruitment Consultants and Executive Search professionals.
Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. We are seeking a highly organized Workplace Experience Manage to support our London office, who will manage a Workplace Manager based out of Warsaw to cover the European and Taiwain offices. This role is essential to creating a welcoming, well-run environment where employees can do their best work. You'll help maintain the physical space, support daily operations, and contribute to the broader global workplace team. This is a in-office position with a minimum of 3 days per week required on-site, with the potential to increase up to 5 days per week depending on business needs, leadership visits and events. WHAT YOU'LL DO Management Responsible for managing the Warsaw Workplace Coordinator. Ensure the Warsaw manager is completing daily duties and tasks for the Warsaw team and is onsite 3 days a week: Tuesday, Wednesday, Thursday. With the Warsaw manager, oversee the Amsterdam, Hamburg, Porto, Taipei offices and facilities. Office Operations & Facilities Act as the go-to contact for general office support, working closely with building management on cleanliness, maintenance, repairs and access control issues. Submit and track tickets related to repairs, desk setups, and space improvements. Conduct regular space audits to ensure the office remains tidy, functional, and well-stocked. Coordinate internal moves, assist with desk resets, and manage setup tasks. Support IT by assisting with basic tech troubleshooting (e.g., connecting monitors, managing cables, monitor and address conference room tech issues, ensuring seamless meeting experiences). Maintain a safe, secure, and well-functioning work environment, ensuring all appliances and office equipment are in good working order. Ensure full compliance with UK health and safety legislation, including fire safety, risk assessments, and building regulations; maintain accurate records and coordinate required inspections and certifications. Support environmental and EHS (Environmental, Health & Safety) initiatives by promoting responsible resource use, maintaining recycling and waste management practices, and partnering with vendors that align with UK sustainability standards. Maintain and regularly update emergency procedures, including first aid kit checks, fire warden coordination, evacuation protocols, and contributions to business continuity planning. Stay informed about industry trends and best practices as it relates to managing the office. Food & Beverage Order and stock weekly snacks and beverages, maintaining kitchen cleanliness and supply levels. Coordinate recurring lunch deliveries, manage order logistics, and handle clean up. Maintain inventory of office supplies such as adapters, chargers, furniture, appliances, electronics and light stationery. Events & Employee Experience Coordinate and support onsite and offsite experiences including recurring events, executive visits, and ad hoc gatherings and All Hands Meeting Coordination. Develop and uphold workplace standards and protocols in collaboration with the HR team to ensure a consistent and supportive office environment. Collaborate with the People Team and leadership to plan and execute internal initiatives that foster engagement and connection. Foster a positive and collaborative office culture that reflects the company's values and encourages teamwork. Gather and analyze employee feedback to continuously improve office operations and foster a positive work environment. Serve as a go-to resource for employee inquiries, connecting individuals to the appropriate internal resources. Facilitate clear internal communications around events, office updates and workplace initiatives. Help Assist with travel coordination tasks like researching nearby hotel options and partnering with hotels to secure preferred corporate rates. Employee Office Onboarding Support Act as an in-office point of contact for new joiners with office-related questions. Send a welcome email outlining key building and workplace details to help new hires successfully navigate the space. Conduct office tours for new joiners and visiting guests. Administrative & Executive Support Provide administrative support including scheduling help for in-office meetings, coordinating vendor/customer visits, and assisting with office-related documentation. Assist with onsite logistics during executive visits and company-wide events. Partner with Executive Assistants for meeting setup, travel coordination, and office-hosted offsites. Vendor & Budget Coordination Manage vendor relationships (e.g., cleaners, catering, events, security, supply vendors), ensuring consistent service and performance. Maintain confidentiality and support data protection protocols when handling internal or vendor-related information. Maintain awareness of and ensure compliance with local employment regulations, GDPR, and relevant workplace legislation in partnership with HR and Legal. Track office expenses and help manage budget planning in collaboration with Workplace and Finance teams. Research and negotiate local vendor contracts to ensure cost-effectiveness and service quality. Process invoices and payments in a timely manner and in accordance with Samba expense policy. Global Workplace Support Provide regional coverage for global teammates when they're out of office. Participate in global projects such as workplace surveys and data gathering to help improve the employee experience. Coordinate across time zones to ensure smooth collaboration with international workplace teams. Key Stakeholders Employees in the London region People Team Executives & Executive Assistants Finance & Legal Teams Building Management IT Support Global Workplace Team WHO YOU ARE Warm, resourceful, and committed to delivering exceptional workplace experiences. Exceptionally organized with strong communication and follow-through skills. Proactive, detail-oriented, and comfortable working autonomously. Familiar with Google Workspace (Docs, Sheets, Calendar, Gmail); Slack experience is a plus. Confident managing vendors and performing light tech troubleshooting when needed. Adaptable to shifting priorities and excited to contribute to a high-functioning, globally connected workplace team. Passionate about fostering culture and community, with a focus on Samba people-centered experiences. Comfortable using internal systems and engagement tools (e.g., HRIS platforms or event tools) to support team operations. £51,000 - £66,000 a year Samba TV is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba TV may collect personal information directly from you, as a job applicant, Samba TV may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy . For residents of the EU , Samba Inc. is the data controller.
Aug 14, 2025
Full time
Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. We are seeking a highly organized Workplace Experience Manage to support our London office, who will manage a Workplace Manager based out of Warsaw to cover the European and Taiwain offices. This role is essential to creating a welcoming, well-run environment where employees can do their best work. You'll help maintain the physical space, support daily operations, and contribute to the broader global workplace team. This is a in-office position with a minimum of 3 days per week required on-site, with the potential to increase up to 5 days per week depending on business needs, leadership visits and events. WHAT YOU'LL DO Management Responsible for managing the Warsaw Workplace Coordinator. Ensure the Warsaw manager is completing daily duties and tasks for the Warsaw team and is onsite 3 days a week: Tuesday, Wednesday, Thursday. With the Warsaw manager, oversee the Amsterdam, Hamburg, Porto, Taipei offices and facilities. Office Operations & Facilities Act as the go-to contact for general office support, working closely with building management on cleanliness, maintenance, repairs and access control issues. Submit and track tickets related to repairs, desk setups, and space improvements. Conduct regular space audits to ensure the office remains tidy, functional, and well-stocked. Coordinate internal moves, assist with desk resets, and manage setup tasks. Support IT by assisting with basic tech troubleshooting (e.g., connecting monitors, managing cables, monitor and address conference room tech issues, ensuring seamless meeting experiences). Maintain a safe, secure, and well-functioning work environment, ensuring all appliances and office equipment are in good working order. Ensure full compliance with UK health and safety legislation, including fire safety, risk assessments, and building regulations; maintain accurate records and coordinate required inspections and certifications. Support environmental and EHS (Environmental, Health & Safety) initiatives by promoting responsible resource use, maintaining recycling and waste management practices, and partnering with vendors that align with UK sustainability standards. Maintain and regularly update emergency procedures, including first aid kit checks, fire warden coordination, evacuation protocols, and contributions to business continuity planning. Stay informed about industry trends and best practices as it relates to managing the office. Food & Beverage Order and stock weekly snacks and beverages, maintaining kitchen cleanliness and supply levels. Coordinate recurring lunch deliveries, manage order logistics, and handle clean up. Maintain inventory of office supplies such as adapters, chargers, furniture, appliances, electronics and light stationery. Events & Employee Experience Coordinate and support onsite and offsite experiences including recurring events, executive visits, and ad hoc gatherings and All Hands Meeting Coordination. Develop and uphold workplace standards and protocols in collaboration with the HR team to ensure a consistent and supportive office environment. Collaborate with the People Team and leadership to plan and execute internal initiatives that foster engagement and connection. Foster a positive and collaborative office culture that reflects the company's values and encourages teamwork. Gather and analyze employee feedback to continuously improve office operations and foster a positive work environment. Serve as a go-to resource for employee inquiries, connecting individuals to the appropriate internal resources. Facilitate clear internal communications around events, office updates and workplace initiatives. Help Assist with travel coordination tasks like researching nearby hotel options and partnering with hotels to secure preferred corporate rates. Employee Office Onboarding Support Act as an in-office point of contact for new joiners with office-related questions. Send a welcome email outlining key building and workplace details to help new hires successfully navigate the space. Conduct office tours for new joiners and visiting guests. Administrative & Executive Support Provide administrative support including scheduling help for in-office meetings, coordinating vendor/customer visits, and assisting with office-related documentation. Assist with onsite logistics during executive visits and company-wide events. Partner with Executive Assistants for meeting setup, travel coordination, and office-hosted offsites. Vendor & Budget Coordination Manage vendor relationships (e.g., cleaners, catering, events, security, supply vendors), ensuring consistent service and performance. Maintain confidentiality and support data protection protocols when handling internal or vendor-related information. Maintain awareness of and ensure compliance with local employment regulations, GDPR, and relevant workplace legislation in partnership with HR and Legal. Track office expenses and help manage budget planning in collaboration with Workplace and Finance teams. Research and negotiate local vendor contracts to ensure cost-effectiveness and service quality. Process invoices and payments in a timely manner and in accordance with Samba expense policy. Global Workplace Support Provide regional coverage for global teammates when they're out of office. Participate in global projects such as workplace surveys and data gathering to help improve the employee experience. Coordinate across time zones to ensure smooth collaboration with international workplace teams. Key Stakeholders Employees in the London region People Team Executives & Executive Assistants Finance & Legal Teams Building Management IT Support Global Workplace Team WHO YOU ARE Warm, resourceful, and committed to delivering exceptional workplace experiences. Exceptionally organized with strong communication and follow-through skills. Proactive, detail-oriented, and comfortable working autonomously. Familiar with Google Workspace (Docs, Sheets, Calendar, Gmail); Slack experience is a plus. Confident managing vendors and performing light tech troubleshooting when needed. Adaptable to shifting priorities and excited to contribute to a high-functioning, globally connected workplace team. Passionate about fostering culture and community, with a focus on Samba people-centered experiences. Comfortable using internal systems and engagement tools (e.g., HRIS platforms or event tools) to support team operations. £51,000 - £66,000 a year Samba TV is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba TV may collect personal information directly from you, as a job applicant, Samba TV may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy . For residents of the EU , Samba Inc. is the data controller.
WORKSHOP CHARGEHAND OTE: £55,000pa Workshop Chargehand Job Details Basic Salary: £50,469pa Working Hours: Monday-Friday - 07:00-17:00 Location - Brackley Responsibilities of a Workshop Chargehand Carry out vehicle inspection examinations in line with DVSA procedure and company policy. Test and check that systems and components are safe, secure and working properly. Diagnose faults by isolating systems or components that may have caused or potentially cause a problem. Repair or replace worn parts ahead of the vehicle's breakdown or damage. Maintain a degree of flexibility while working in order to provide adequate cover to serve customer and workshop requirements. Ensure all service and maintenance paperwork is completed to DVSA standards in a timely manner . Complete daily handover to the workshop controller on fleet status/repair progress Maintain efficient day to day operation of the workshop and manage running defects to keep VOR to a minimum. Manage workload to ensure smooth running of workshop. Maintain and establish a safe, secure and compliant working environment. Obtain accurate costings from suppliers and set to estimate for fleet desk approval when required. Cover out of hours breakdown standby on a rota basis if required. Work safely in accordance with Risk Assessments and Method Statements, using the correct PPE. Skills and Qualifications of a Workshop Chargehand HGV Apprentice served qualification Oversee the team of technician and delegate the work to the team HGV Class 2 licence (minimum) Ability to multi-task in a busy environment Diagnostic and problem-solving skills High level of safety and awareness Please contact George Skills Please reference job number: 51414 We are also looking for candidates with the following skill sets: HGV Technicians, LCV Technicians, MOT Testers, Service Advisers, Parts Advisers, Sales Executives and more. Auto Skills UK is recognized as the leading provider of temporary and permanent staffing solutions, from productive trades to senior management.
Jul 11, 2025
Full time
WORKSHOP CHARGEHAND OTE: £55,000pa Workshop Chargehand Job Details Basic Salary: £50,469pa Working Hours: Monday-Friday - 07:00-17:00 Location - Brackley Responsibilities of a Workshop Chargehand Carry out vehicle inspection examinations in line with DVSA procedure and company policy. Test and check that systems and components are safe, secure and working properly. Diagnose faults by isolating systems or components that may have caused or potentially cause a problem. Repair or replace worn parts ahead of the vehicle's breakdown or damage. Maintain a degree of flexibility while working in order to provide adequate cover to serve customer and workshop requirements. Ensure all service and maintenance paperwork is completed to DVSA standards in a timely manner . Complete daily handover to the workshop controller on fleet status/repair progress Maintain efficient day to day operation of the workshop and manage running defects to keep VOR to a minimum. Manage workload to ensure smooth running of workshop. Maintain and establish a safe, secure and compliant working environment. Obtain accurate costings from suppliers and set to estimate for fleet desk approval when required. Cover out of hours breakdown standby on a rota basis if required. Work safely in accordance with Risk Assessments and Method Statements, using the correct PPE. Skills and Qualifications of a Workshop Chargehand HGV Apprentice served qualification Oversee the team of technician and delegate the work to the team HGV Class 2 licence (minimum) Ability to multi-task in a busy environment Diagnostic and problem-solving skills High level of safety and awareness Please contact George Skills Please reference job number: 51414 We are also looking for candidates with the following skill sets: HGV Technicians, LCV Technicians, MOT Testers, Service Advisers, Parts Advisers, Sales Executives and more. Auto Skills UK is recognized as the leading provider of temporary and permanent staffing solutions, from productive trades to senior management.
Hire Desk Controller Plant Hire Industry Weston-super-Mare £26,000 £30,000 per annum (DOE) NEOS Engineering are partnered with a leading national player in the plant hire industry, known for their commitment to safety, sustainability, and putting people first. Due to continued growth, they're looking to bring a proactive and customer-focused Hire Desk Controller into operation. This is a brilliant opportunity for someone with experience in plant hire who thrives in a fast-paced environment and knows how to keep the wheels turning behind the scenes. If you're detail-driven, enjoy liaising with both customers and internal teams, and want to be part of a supportive, growing business this one's for you. Key Responsibilities: Handle incoming hire requests, managing on-hire and off-hire processes from initial customer enquiry through to final invoicing. Coordinate between customers, transport, sales, and workshop teams to ensure a seamless hire process. Maintain accurate equipment availability records and hire contracts within internal systems. Build strong working relationships with key account customers, acting as a reliable and knowledgeable point of contact. Monitor ongoing contracts and ensure all documentation is up to date and correct. What You'll Need: Prior experience working in a plant hire environment. Excellent organisational skills and attention to detail. Confident communication style with a professional, can-do attitude. Comfortable working under pressure and managing multiple priorities. Solid IT skills experience with Syrinx hire software is a bonus, but not essential (full training provided). What s On Offer: A stable, full-time role within a growing, people-first organisation. Generous holiday allowance that increases with service. Employee wellbeing support, including a health and assistance programme. Refer-a-friend scheme and volunteer days for community or Government-supported roles (e.g. Reservists). Access to an employee discount scheme save up to 15% on big-name retailers. Ongoing training and career development opportunities. Please apply with an up-to-date CV and feel free to include a short cover letter explaining why this role is right for you. Thanks for taking the time to apply. We do our best to respond to every applicant, but due to high volumes, if you haven t heard from us within 7 days, unfortunately you have not been successful on this occasion. We encourage you to keep an eye on our website for future opportunities. We kindly ask that candidates requiring sponsorship do not apply, as our client is currently unable to offer visa sponsorship. Any applications requiring sponsorship will be automatically rejected.
Jul 11, 2025
Full time
Hire Desk Controller Plant Hire Industry Weston-super-Mare £26,000 £30,000 per annum (DOE) NEOS Engineering are partnered with a leading national player in the plant hire industry, known for their commitment to safety, sustainability, and putting people first. Due to continued growth, they're looking to bring a proactive and customer-focused Hire Desk Controller into operation. This is a brilliant opportunity for someone with experience in plant hire who thrives in a fast-paced environment and knows how to keep the wheels turning behind the scenes. If you're detail-driven, enjoy liaising with both customers and internal teams, and want to be part of a supportive, growing business this one's for you. Key Responsibilities: Handle incoming hire requests, managing on-hire and off-hire processes from initial customer enquiry through to final invoicing. Coordinate between customers, transport, sales, and workshop teams to ensure a seamless hire process. Maintain accurate equipment availability records and hire contracts within internal systems. Build strong working relationships with key account customers, acting as a reliable and knowledgeable point of contact. Monitor ongoing contracts and ensure all documentation is up to date and correct. What You'll Need: Prior experience working in a plant hire environment. Excellent organisational skills and attention to detail. Confident communication style with a professional, can-do attitude. Comfortable working under pressure and managing multiple priorities. Solid IT skills experience with Syrinx hire software is a bonus, but not essential (full training provided). What s On Offer: A stable, full-time role within a growing, people-first organisation. Generous holiday allowance that increases with service. Employee wellbeing support, including a health and assistance programme. Refer-a-friend scheme and volunteer days for community or Government-supported roles (e.g. Reservists). Access to an employee discount scheme save up to 15% on big-name retailers. Ongoing training and career development opportunities. Please apply with an up-to-date CV and feel free to include a short cover letter explaining why this role is right for you. Thanks for taking the time to apply. We do our best to respond to every applicant, but due to high volumes, if you haven t heard from us within 7 days, unfortunately you have not been successful on this occasion. We encourage you to keep an eye on our website for future opportunities. We kindly ask that candidates requiring sponsorship do not apply, as our client is currently unable to offer visa sponsorship. Any applications requiring sponsorship will be automatically rejected.
Due to a current influx of projects, our client, a well-respected flight support solutions provider is recruiting for a number of Flight Planning Operations roles to be based locally to London Stansted. The Company A leading player when it comes to offering 24/7 Global Aviation Solutions such as full flight planning, overflight & landing permissions, fuel and all items necessary to ensure the smooth running of flights for their clients. The business has a current influx of projects which require some experienced, confident and focused, professional OCC flight planners/dispatchers for their Commercial Airline unit. No day is the same with many varied and rewarding solutions on offer to their clients. The management are looking for the best in the field who in return can be guaranteed an ambitious and daily changing approach to the services provided. The business is a fresh and dynamic company where all employees have a voice and make the difference. Working Pattern - Shifts are 12hr days and nights, (Apply online only) / (Apply online only). This is 5 on, 5 off, 5 on, 4 off, 4 on, 5 off rotation which guarantees 2 weekends a month off. On Offer; Salary - Negotiable, in line with skills and experience Genuine opportunities for upskilling and progression within the business Private medical cover which includes dental and optical payments of up to 80% Discounted gym membership through the medical cover Mental health support group and social committee Social events normally every month The company also runs a Friday fridge for staff in the office which can include non-alcoholic drinks, different foods each week etc. Main Purpose of the Flight Operations Controller: The Flight Operations Controller is responsible for assisting the Operations Manager with the smooth, day to day running of the flight operations desk. Reporting to the Operations Supervisor, the Operations Controller s principal responsibility is to ensure that the daily flying programme is delivered fully and in compliance with the quality and safety policies and those of the operators they support. This includes proactive management of the daily workload. Key Responsibilities: Operations/Service Delivery - overall responsibility for the safe and timely delivery of the daily flying programme for the Commercial Airline Operations Team; ensuring that this is delivered to the highest standards in compliance with the Ops LPM. Operations/Quality/Safety responsibility for your own compliant use of the LEON scheduling software system. scheduling, SMS, PROPS, PPS and Jetplanner/Jeppview flight planning, AFTN, SITA and CFMU, ensuring that any safety issues are raised promptly through the company SMS and dealt with effectively. Operations/Quality promoting compliance and safety best practice throughout the Operations Team. Responsibility for ensuring that the full remit of flight dispatch activity is regularly checked for quality and compliance with Operations LPM standards and procedures - prior to and post the dispatch of a flight Supervisory conducting comprehensive handovers with Operations Supervisors and the Flight Support Manager during shift changeovers and prior to and upon return from any periods of absence from the office. Client Relationship Management helping to maintain and develop relationships with all Operations clients. Providing a key point of contact for each operator and maintaining regular liaison with key client stakeholders. Taking responsibility for swiftly rectifying any operational issue or problem raised by any client coordinating action across company departments as appropriate. Communication responsibility for ensuring that communication between all company departments and with clients is effective and timely to help achieve Private/General Operations Team and client requirements and priorities. To Be Considered : Flights operations experience preferred Permission and application experience required Traffic rights experience preferred Strong decision maker Self-motivated & with excellent communication skills Highly developed planning and analytical skills. Strategic thinker with excellent problem-solving skills Good interpersonal skills with ability to prioritise the continually changing deadlines and tasks Flexible and confident with a positive approach to change and innovation For more details, please contact Willis Global - a leading Recruitment Consultancy for the Aviation Sector
Jul 09, 2025
Full time
Due to a current influx of projects, our client, a well-respected flight support solutions provider is recruiting for a number of Flight Planning Operations roles to be based locally to London Stansted. The Company A leading player when it comes to offering 24/7 Global Aviation Solutions such as full flight planning, overflight & landing permissions, fuel and all items necessary to ensure the smooth running of flights for their clients. The business has a current influx of projects which require some experienced, confident and focused, professional OCC flight planners/dispatchers for their Commercial Airline unit. No day is the same with many varied and rewarding solutions on offer to their clients. The management are looking for the best in the field who in return can be guaranteed an ambitious and daily changing approach to the services provided. The business is a fresh and dynamic company where all employees have a voice and make the difference. Working Pattern - Shifts are 12hr days and nights, (Apply online only) / (Apply online only). This is 5 on, 5 off, 5 on, 4 off, 4 on, 5 off rotation which guarantees 2 weekends a month off. On Offer; Salary - Negotiable, in line with skills and experience Genuine opportunities for upskilling and progression within the business Private medical cover which includes dental and optical payments of up to 80% Discounted gym membership through the medical cover Mental health support group and social committee Social events normally every month The company also runs a Friday fridge for staff in the office which can include non-alcoholic drinks, different foods each week etc. Main Purpose of the Flight Operations Controller: The Flight Operations Controller is responsible for assisting the Operations Manager with the smooth, day to day running of the flight operations desk. Reporting to the Operations Supervisor, the Operations Controller s principal responsibility is to ensure that the daily flying programme is delivered fully and in compliance with the quality and safety policies and those of the operators they support. This includes proactive management of the daily workload. Key Responsibilities: Operations/Service Delivery - overall responsibility for the safe and timely delivery of the daily flying programme for the Commercial Airline Operations Team; ensuring that this is delivered to the highest standards in compliance with the Ops LPM. Operations/Quality/Safety responsibility for your own compliant use of the LEON scheduling software system. scheduling, SMS, PROPS, PPS and Jetplanner/Jeppview flight planning, AFTN, SITA and CFMU, ensuring that any safety issues are raised promptly through the company SMS and dealt with effectively. Operations/Quality promoting compliance and safety best practice throughout the Operations Team. Responsibility for ensuring that the full remit of flight dispatch activity is regularly checked for quality and compliance with Operations LPM standards and procedures - prior to and post the dispatch of a flight Supervisory conducting comprehensive handovers with Operations Supervisors and the Flight Support Manager during shift changeovers and prior to and upon return from any periods of absence from the office. Client Relationship Management helping to maintain and develop relationships with all Operations clients. Providing a key point of contact for each operator and maintaining regular liaison with key client stakeholders. Taking responsibility for swiftly rectifying any operational issue or problem raised by any client coordinating action across company departments as appropriate. Communication responsibility for ensuring that communication between all company departments and with clients is effective and timely to help achieve Private/General Operations Team and client requirements and priorities. To Be Considered : Flights operations experience preferred Permission and application experience required Traffic rights experience preferred Strong decision maker Self-motivated & with excellent communication skills Highly developed planning and analytical skills. Strategic thinker with excellent problem-solving skills Good interpersonal skills with ability to prioritise the continually changing deadlines and tasks Flexible and confident with a positive approach to change and innovation For more details, please contact Willis Global - a leading Recruitment Consultancy for the Aviation Sector
Document Controller / Construction Administrator (6 months fixed term contract) Core Hours: 7.00am 3.00pm, Monday Friday Location: Onsite with access to Manchester office Reporting to: Senior Project Manager About the Company Our client are a workplace design & fit out company creating unrivalled workspaces. They provide complete workplace consultancy, from a single office relocation, design and fit out, to workspace planning, refurbishment, and interior branding on a global scale. Our clients rely on us to craft bespoke and sustainable workspaces and our proudest moments are seeing their first reaction when the doors open to their new offices. Role overview This role will see you will deliver administration support across a variety of areas. You will be working to support the Construction Director, Project Managers, Site Managers and Design Managers who run the live construction site for our client in Manchester. This is a site-based role working to site operative hours, however you will have access to the Manchester office which is an approx. 10-minute walk away for quiet space, printing facilities, meeting facilities and work facilities as and when required. Key Responsibilities: Document Control • Manage users of the cloud-based document management system / allocate folder permission • Upload and manage documentation on behalf of the team • Review consultant/subcontractor submissions to ensure compliance with project standards • General housekeeping within the document management system ensuring that content is in the right locations and is available to the correct people and disciplines • Provide basic training on the everyday use of the document management system for both internal and external users • Act as the key point of contact for team queries on the operation of the document management system • Liaise with the consultant/subcontractor information managers • Liaise with the BIM Manager and design team on standards and best practice • Ensure compliance to BIM standards and propagate best practice within the wider team • Update subcontractor database and monitor PQQ (Pre-Qualification Questionnaire) process for new subcontractors • Update subcontractor scoring tables Site and project set up • Collate H&S (Health & Safety) and site files • Look after signage, using both internal and external printing resources • Maintaining the project directory • Work with the Project Managers to ensure project details are entered accurately into the internal systems During construction phase • Compile schedule of conditions • Compile weekly site progress reports • Maintain snagging lists • Arrange stationery, checking stationery stock, IT equipment and document printing for site • Book couriers and assist with site logistics • Record environmental and sustainability data • Collate, print, and bind Landlord Approval and Contractor Proposal Packs • Ad hoc administration required to support the team, the client and the project • Collate and produce the draft Health & Safety File including Operation & Maintenance manual with the external provider and construction teams • Support Project Manager and Site Manager with MSITE and the team on adding people, site security, digital inductions, health & safety documentation, reports, data etc Be the MSITE contact. • Keep the drawing rack up to date • Assisting with IT (Information Technology) requests • Setting up meeting rooms and organising refreshments • Assist with ensuring 4-point PPE (Personal Protective Equipment) is stocked up, in good and clean condition and available to the site visitors such as clients at all times • Attend meetings when requested and assist in the minuting of the meeting and the publishing of the minutes afterwards • Manage the CCS (Considerate Constructors Scheme) process, gathering evidence and assisting with the monitor visit After project completion • Collate and produce the final Health & Safety File including Operation & Maintenance manual with the external provider and construction teams • Update the site incident register • Ensure timely return of site files, review contents, and send all relevant documentation to external company for digital archiving where relevant • Assist in organising the site shut down and exit Essential Skills & Experience • A real people person, who loves to help others • Proven experience in a similar role • A commitment to excellent service • Excellent written and verbal communication skills • Self-motivated, with excellent attention to detail and ability to be proactive and problem solve • Excellent organisational skills; ability to multitask and prioritise workload • Proficient with MS Office suite particularly Excel and Outlook • Desire to work as part of a team who have fun whilst remaining dedicated and results-focused • A minimum of 1 year experience in administration or document control. Desirable Skills & Experience • Document management experience on BIM Level 2 compliant projects • An understanding of the BIM workflow • Experience using PAS1192/ISO19650 compliant naming convention • Previous experience using a cloud-based document management system, preferably ACC (Autodesk Construction Cloud) For further information apply with a CV.
Jul 09, 2025
Contractor
Document Controller / Construction Administrator (6 months fixed term contract) Core Hours: 7.00am 3.00pm, Monday Friday Location: Onsite with access to Manchester office Reporting to: Senior Project Manager About the Company Our client are a workplace design & fit out company creating unrivalled workspaces. They provide complete workplace consultancy, from a single office relocation, design and fit out, to workspace planning, refurbishment, and interior branding on a global scale. Our clients rely on us to craft bespoke and sustainable workspaces and our proudest moments are seeing their first reaction when the doors open to their new offices. Role overview This role will see you will deliver administration support across a variety of areas. You will be working to support the Construction Director, Project Managers, Site Managers and Design Managers who run the live construction site for our client in Manchester. This is a site-based role working to site operative hours, however you will have access to the Manchester office which is an approx. 10-minute walk away for quiet space, printing facilities, meeting facilities and work facilities as and when required. Key Responsibilities: Document Control • Manage users of the cloud-based document management system / allocate folder permission • Upload and manage documentation on behalf of the team • Review consultant/subcontractor submissions to ensure compliance with project standards • General housekeeping within the document management system ensuring that content is in the right locations and is available to the correct people and disciplines • Provide basic training on the everyday use of the document management system for both internal and external users • Act as the key point of contact for team queries on the operation of the document management system • Liaise with the consultant/subcontractor information managers • Liaise with the BIM Manager and design team on standards and best practice • Ensure compliance to BIM standards and propagate best practice within the wider team • Update subcontractor database and monitor PQQ (Pre-Qualification Questionnaire) process for new subcontractors • Update subcontractor scoring tables Site and project set up • Collate H&S (Health & Safety) and site files • Look after signage, using both internal and external printing resources • Maintaining the project directory • Work with the Project Managers to ensure project details are entered accurately into the internal systems During construction phase • Compile schedule of conditions • Compile weekly site progress reports • Maintain snagging lists • Arrange stationery, checking stationery stock, IT equipment and document printing for site • Book couriers and assist with site logistics • Record environmental and sustainability data • Collate, print, and bind Landlord Approval and Contractor Proposal Packs • Ad hoc administration required to support the team, the client and the project • Collate and produce the draft Health & Safety File including Operation & Maintenance manual with the external provider and construction teams • Support Project Manager and Site Manager with MSITE and the team on adding people, site security, digital inductions, health & safety documentation, reports, data etc Be the MSITE contact. • Keep the drawing rack up to date • Assisting with IT (Information Technology) requests • Setting up meeting rooms and organising refreshments • Assist with ensuring 4-point PPE (Personal Protective Equipment) is stocked up, in good and clean condition and available to the site visitors such as clients at all times • Attend meetings when requested and assist in the minuting of the meeting and the publishing of the minutes afterwards • Manage the CCS (Considerate Constructors Scheme) process, gathering evidence and assisting with the monitor visit After project completion • Collate and produce the final Health & Safety File including Operation & Maintenance manual with the external provider and construction teams • Update the site incident register • Ensure timely return of site files, review contents, and send all relevant documentation to external company for digital archiving where relevant • Assist in organising the site shut down and exit Essential Skills & Experience • A real people person, who loves to help others • Proven experience in a similar role • A commitment to excellent service • Excellent written and verbal communication skills • Self-motivated, with excellent attention to detail and ability to be proactive and problem solve • Excellent organisational skills; ability to multitask and prioritise workload • Proficient with MS Office suite particularly Excel and Outlook • Desire to work as part of a team who have fun whilst remaining dedicated and results-focused • A minimum of 1 year experience in administration or document control. Desirable Skills & Experience • Document management experience on BIM Level 2 compliant projects • An understanding of the BIM workflow • Experience using PAS1192/ISO19650 compliant naming convention • Previous experience using a cloud-based document management system, preferably ACC (Autodesk Construction Cloud) For further information apply with a CV.
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Northampton, Northamptonshire
1st LINE HELP DESK SUPPORT - 1st Line This role will be working within a fast-growing Operations team, who look after Technical Support of our existing customer base, as well as implementing projects and solutions for new prospects. This role would suit a passionate individual who is looking to gain experience working with many different types of exciting technologies. In-house training is provided and is complemented, by agreement, with official industry programs. Responsibilities 1st LINE SUPPORT: • Answering phone calls and managing open tickets alongside the 1st line team • Assisting the 2nd line team with escalations and providing support remotely • Assisting with reporting on KPIs for the service desk team • Managing open tickets within SLA, and maintaining ownership • Working closely with team members, customers, and suppliers to resolve issues and manage expectations. • Creating/Updating/Reviewing Knowledge Base Articles • On-call shift rota, and occasional evening/weekend work (scheduled overtime) The successful candidate should have: • A minimum of 1 year s 1st/2nd line helpdesk experience, ideally at a Managed Service Provider • Excellent customer service and communication skills • Full clean UK Driving license. • Ability to prioritise tasks on a busy and fast paced Service Desk • Ability to work in a team and with minimal supervision. Technical skills (training will be provided for any gaps in knowledge): • Microsoft 365: o Exchange/SharePoint Online o Outlook/Teams o Endpoint MDM • Microsoft Azure/Entra: o Azure AD Connect/Hybrid deployments. o Azure Virtual Desktop/Remote Desktop Services • Microsoft Windows: o Workstation from 7-11. o Windows Server and Hyper-V o Active Directory/Group Policy • Infrastructure: o Networking (Unifi Cloud Controller, Meraki, plus general concepts) o Data Protection (Backups, DR etc ) o Ethernet cabling basics. Benefits 1ST LINE SUPPORT -£25,000 - £30,000 plus £2,500 • Company Pension • Gym membership at Office location • On-site parking • 25 days holiday a year (Bank Holiday is not deducted)
Mar 08, 2025
Full time
1st LINE HELP DESK SUPPORT - 1st Line This role will be working within a fast-growing Operations team, who look after Technical Support of our existing customer base, as well as implementing projects and solutions for new prospects. This role would suit a passionate individual who is looking to gain experience working with many different types of exciting technologies. In-house training is provided and is complemented, by agreement, with official industry programs. Responsibilities 1st LINE SUPPORT: • Answering phone calls and managing open tickets alongside the 1st line team • Assisting the 2nd line team with escalations and providing support remotely • Assisting with reporting on KPIs for the service desk team • Managing open tickets within SLA, and maintaining ownership • Working closely with team members, customers, and suppliers to resolve issues and manage expectations. • Creating/Updating/Reviewing Knowledge Base Articles • On-call shift rota, and occasional evening/weekend work (scheduled overtime) The successful candidate should have: • A minimum of 1 year s 1st/2nd line helpdesk experience, ideally at a Managed Service Provider • Excellent customer service and communication skills • Full clean UK Driving license. • Ability to prioritise tasks on a busy and fast paced Service Desk • Ability to work in a team and with minimal supervision. Technical skills (training will be provided for any gaps in knowledge): • Microsoft 365: o Exchange/SharePoint Online o Outlook/Teams o Endpoint MDM • Microsoft Azure/Entra: o Azure AD Connect/Hybrid deployments. o Azure Virtual Desktop/Remote Desktop Services • Microsoft Windows: o Workstation from 7-11. o Windows Server and Hyper-V o Active Directory/Group Policy • Infrastructure: o Networking (Unifi Cloud Controller, Meraki, plus general concepts) o Data Protection (Backups, DR etc ) o Ethernet cabling basics. Benefits 1ST LINE SUPPORT -£25,000 - £30,000 plus £2,500 • Company Pension • Gym membership at Office location • On-site parking • 25 days holiday a year (Bank Holiday is not deducted)
Role Overview As a Hire Desk Controller, you will be responsible for: Taking hire enquiries via telephone, email, and our online ordering system and processing them onto our hire system. Checking the availability of machines and operators and ensuring that order statuses are always up-to-date on our systems. Coordinating with the engineering and transport teams to ensure the correct machines are ready and available for delivery to customer sites. Resolving queries, complaints, and damages. Dealing with customers professionally and politely at all times and maximising sales using your product knowledge. Maintaining health and safety standards within the hire office. Communicating effectively with other colleagues and representing the AFI brand internally. The hours for this Hire Desk Controller position are Monday - Friday, 08:00 - 17:30. About the Role As one of the largest and fastest-growing powered access companies in the UK, AFI-Rentals builds success by nurturing talent and rewarding hard work. If you are looking for a fast-paced and rewarding career, we'd love to hear from you. We are currently looking to recruit an Implant Hire Desk Controller based at our customer's flagship Head Office located in Glasgow. The location boasts excellent facilities and a state-of-the-art working environment, situated just off the M8 with free parking and easily accessible via public transport. Benefits 25 days holiday, plus statutory holidays. Inclusion in a profit share scheme. An auto-enrolment pension scheme with employer contributions (from aged 22, but voluntary enrolment can be made before this age. Opt-out available). Death-in-Service benefit of 2 x salary. Healthcare cash plan. MyAFI, a comprehensive employee benefits, rewards, and discount programme. Benefits include Cycle2Work scheme, Aviva private medical insurance, and Holiday Trading, to name a few. Guaranteed Christmas bonus. Essential Skills Previous experience in a customer-focused role in either an operational or sales capacity is favourable. Experience working on a hire desk would be a distinct advantage, although not essential. A good knowledge of Microsoft packages and computer skills in general. An outgoing and enthusiastic personality. Excellent communication skills and a friendly approach are vital. Timekeeping and using your initiative will be important aspects of the role, so you should be proficient in these skills.
Mar 08, 2025
Full time
Role Overview As a Hire Desk Controller, you will be responsible for: Taking hire enquiries via telephone, email, and our online ordering system and processing them onto our hire system. Checking the availability of machines and operators and ensuring that order statuses are always up-to-date on our systems. Coordinating with the engineering and transport teams to ensure the correct machines are ready and available for delivery to customer sites. Resolving queries, complaints, and damages. Dealing with customers professionally and politely at all times and maximising sales using your product knowledge. Maintaining health and safety standards within the hire office. Communicating effectively with other colleagues and representing the AFI brand internally. The hours for this Hire Desk Controller position are Monday - Friday, 08:00 - 17:30. About the Role As one of the largest and fastest-growing powered access companies in the UK, AFI-Rentals builds success by nurturing talent and rewarding hard work. If you are looking for a fast-paced and rewarding career, we'd love to hear from you. We are currently looking to recruit an Implant Hire Desk Controller based at our customer's flagship Head Office located in Glasgow. The location boasts excellent facilities and a state-of-the-art working environment, situated just off the M8 with free parking and easily accessible via public transport. Benefits 25 days holiday, plus statutory holidays. Inclusion in a profit share scheme. An auto-enrolment pension scheme with employer contributions (from aged 22, but voluntary enrolment can be made before this age. Opt-out available). Death-in-Service benefit of 2 x salary. Healthcare cash plan. MyAFI, a comprehensive employee benefits, rewards, and discount programme. Benefits include Cycle2Work scheme, Aviva private medical insurance, and Holiday Trading, to name a few. Guaranteed Christmas bonus. Essential Skills Previous experience in a customer-focused role in either an operational or sales capacity is favourable. Experience working on a hire desk would be a distinct advantage, although not essential. A good knowledge of Microsoft packages and computer skills in general. An outgoing and enthusiastic personality. Excellent communication skills and a friendly approach are vital. Timekeeping and using your initiative will be important aspects of the role, so you should be proficient in these skills.
Senior Hire Controller - Grangemouth - Up to £35,000 + Excellent Benefits A fantastic opportunity has arisen for a Senior Hire Controller to join a well-established hire company in Grangemouth. This role involves overseeing operated plant operations and ensuring smooth day-to-day hire processes. Benefits of the Senior Hire Controller role: Competitive salary up to £35,000 Monday to Friday, 8:00 AM - 5:00 PM (No weekends) Employee Discount Scheme - exclusive rewards and discounts at thousands of retailers Staff Discounts - reduced rates on company products and services Cycle to Work Scheme - save money on bikes and cycling equipment Tailored Learning Opportunities - bespoke training for career growth Extra Holidays - up to 31 days per year Life Assurance - financial security for you and your loved ones Employee Assistance Programme - support for health, finances, and family matters The Role: As a Senior Hire Controller, you will play a key role in managing the hire and coordination of plant equipment. Responsibilities include: Managing the hire process and liaising with operators Sourcing operators and ensuring equipment is supplied on time Handling administrative tasks related to hires and contracts Supporting the team in a fast-paced hire desk environment Communicating with internal teams and customers to ensure a seamless service Company Overview: A well-established business with a strong presence in the hire industry A growing company with exciting new contracts Fast-paced and rewarding work environment Committed to employee development and progression To be successful in this role, you may have worked as a: Hire Controller, Senior Hire Controller, Plant Hire Coordinator, Rental Manager, Hire Desk Controller, Service Coordinator, Logistics Coordinator, Plant Administrator, Fleet Coordinator, or Operations Coordinator. Experience in plant hire is beneficial, but not essential. Strong administrative and organisational skills are key to success in this role. Apply today to be considered for this Senior Hire Controller position in Grangemouth.
Feb 21, 2025
Full time
Senior Hire Controller - Grangemouth - Up to £35,000 + Excellent Benefits A fantastic opportunity has arisen for a Senior Hire Controller to join a well-established hire company in Grangemouth. This role involves overseeing operated plant operations and ensuring smooth day-to-day hire processes. Benefits of the Senior Hire Controller role: Competitive salary up to £35,000 Monday to Friday, 8:00 AM - 5:00 PM (No weekends) Employee Discount Scheme - exclusive rewards and discounts at thousands of retailers Staff Discounts - reduced rates on company products and services Cycle to Work Scheme - save money on bikes and cycling equipment Tailored Learning Opportunities - bespoke training for career growth Extra Holidays - up to 31 days per year Life Assurance - financial security for you and your loved ones Employee Assistance Programme - support for health, finances, and family matters The Role: As a Senior Hire Controller, you will play a key role in managing the hire and coordination of plant equipment. Responsibilities include: Managing the hire process and liaising with operators Sourcing operators and ensuring equipment is supplied on time Handling administrative tasks related to hires and contracts Supporting the team in a fast-paced hire desk environment Communicating with internal teams and customers to ensure a seamless service Company Overview: A well-established business with a strong presence in the hire industry A growing company with exciting new contracts Fast-paced and rewarding work environment Committed to employee development and progression To be successful in this role, you may have worked as a: Hire Controller, Senior Hire Controller, Plant Hire Coordinator, Rental Manager, Hire Desk Controller, Service Coordinator, Logistics Coordinator, Plant Administrator, Fleet Coordinator, or Operations Coordinator. Experience in plant hire is beneficial, but not essential. Strong administrative and organisational skills are key to success in this role. Apply today to be considered for this Senior Hire Controller position in Grangemouth.
G4S is recruiting for a CCTV Controller to work in London The rate of pay is £16.35 per hour. 4 nights on 4 nights off 8:00 AM - 8:00 PM / 8:00 PM - 8:00 AM You must have a CCTV and DS SIA licence Your Time at Work As a CCTV Controller at G4S, you are more than a Security Guard. You'll ensure the safety of our customers staff, their buildings, and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. Other duties include: - Provide security of Perimeter fence and access and egress controls. - Operate external and internal security patrols as per the Assignment Instructions. - Operate radios, and any other physical equipment used on site. - Provide traffic control and apply parking restrictions when required. - Provide traffic control and banksman duties for the goods in/out area. - Monitor and effectively manage CCTV systems to protect customer employees and assets. - Conduct mail screening duties by use of X-Ray screening equipment. - Operate stop and search policies when instructed by GSK. - Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities, objects, and vehicles. - Report instances of property at risk of being lost, stolen, damaged and vandalised. - Conduct routine tests of security equipment as directed by G4S Duty Management. - Perform locking and unlocking duties. - Ensure keys are handled in accordance with procedures laid down in the Assignment Instructions. - Respond to requests for assistance. - Fully understand the use of relevant I.T equipment and the GSK I.T. Security policy. - Enforce a clear desk policy. - Display an outstanding level of customer focus and understand the reasons for it. - Enforce access and egress procedures stated in Assignment Instructions in a polite but assertive manner. - Ability to take responsibility for problems that staff, and visitors may have. - Excellent oral and written communication skills - Ability to take responsibility and deal with conflict situations. - Excellent interpersonal skills with the ability to communicate effectively with individuals on all levels. - Display the highest standard of personal presentation to maintain the image of both GSK and G4S. With a keen eye and a brilliant way with people, you could look forward to an interesting role where no two days are the same with exciting career opportunities. Our Perfect Worker Our perfect worker will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key. Key Information and Benefits - 5.6 weeks holiday per year, 8 of these will be in lieu of bank holidays (worked or not worked) - Workplace Pension Scheme - Great 4 Savings Employee Discount Scheme - Progression, training and development opportunities -End of year bonus scheme £2000 Job ref: (G257) G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Feb 20, 2025
Full time
G4S is recruiting for a CCTV Controller to work in London The rate of pay is £16.35 per hour. 4 nights on 4 nights off 8:00 AM - 8:00 PM / 8:00 PM - 8:00 AM You must have a CCTV and DS SIA licence Your Time at Work As a CCTV Controller at G4S, you are more than a Security Guard. You'll ensure the safety of our customers staff, their buildings, and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. Other duties include: - Provide security of Perimeter fence and access and egress controls. - Operate external and internal security patrols as per the Assignment Instructions. - Operate radios, and any other physical equipment used on site. - Provide traffic control and apply parking restrictions when required. - Provide traffic control and banksman duties for the goods in/out area. - Monitor and effectively manage CCTV systems to protect customer employees and assets. - Conduct mail screening duties by use of X-Ray screening equipment. - Operate stop and search policies when instructed by GSK. - Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities, objects, and vehicles. - Report instances of property at risk of being lost, stolen, damaged and vandalised. - Conduct routine tests of security equipment as directed by G4S Duty Management. - Perform locking and unlocking duties. - Ensure keys are handled in accordance with procedures laid down in the Assignment Instructions. - Respond to requests for assistance. - Fully understand the use of relevant I.T equipment and the GSK I.T. Security policy. - Enforce a clear desk policy. - Display an outstanding level of customer focus and understand the reasons for it. - Enforce access and egress procedures stated in Assignment Instructions in a polite but assertive manner. - Ability to take responsibility for problems that staff, and visitors may have. - Excellent oral and written communication skills - Ability to take responsibility and deal with conflict situations. - Excellent interpersonal skills with the ability to communicate effectively with individuals on all levels. - Display the highest standard of personal presentation to maintain the image of both GSK and G4S. With a keen eye and a brilliant way with people, you could look forward to an interesting role where no two days are the same with exciting career opportunities. Our Perfect Worker Our perfect worker will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key. Key Information and Benefits - 5.6 weeks holiday per year, 8 of these will be in lieu of bank holidays (worked or not worked) - Workplace Pension Scheme - Great 4 Savings Employee Discount Scheme - Progression, training and development opportunities -End of year bonus scheme £2000 Job ref: (G257) G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Billing Analyst FTC (Maternity Cover) - UK Controller Apply locations London, England (Angel Lane) Time type: Full time Posted on: Posted Yesterday Job requisition id: R-241721 Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Billing Analyst FTC (Maternity Cover) - UK Controller We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Overview - The position reports to the Manager, UK Controller, part of the Europe Regional Controller's group. - The Europe Controllers Group is responsible for ensuring the integrity of the US GAAP financials in partnership with the GBSC (Global Business Service Center), ensuring local statutory reporting compliance as well as providing support to the business teams across a number of areas including accounting and controls. - The role will involve billing activities in the UK, including support for Mastercard Payment Gateway Services. The Controller activities include the following: Integrity of the Financials - The Controllers work in partnership with their local teams and the GBSC to ensure that the financial statements for their businesses are appropriate. This includes both management reporting and statutory filings. Business Advice is provided by the Controllers to ensure the proper accounting and reporting for transactions, customer deals, expenses and other areas. The Controllers play a critical role in the First Line of Defense in the Risk and Control Framework. Using the Operational Risk Management (ORM) methodologies and policy, the Controllers ensure that we have efficient processes with effective controls. Role: Billing and Commercial Finance Perform complex maintenance tasks within the billing system (e.g. customer changes, pricing changes) to support business units and finance teams. Analyse billing data, research trends, identify issues and follow up on or identify resolutions. Respond to help desk inquiries within the Service Level Agreement SLA area of expertise, provide business knowledge and technical/functional support to business units. Identify opportunities for process optimization within area of responsibility; coordinate with leadership to implement improvements. Research and resolve production billing issues and incidents; coordinate meetings between Billing and Technology teams to resolve open issues. Maintain desktop procedures and adhere to controls around revenues and collections. Perform routine training to internal teams on billing related topics. Support Accounting and Internal Controls Support the integrity of the financial records of UK based legal entities in accordance with MasterCard policies in partnership with the GBSC. Support the statutory account audits for UK based legal entities on a timely basis as well as provision of quarterly disclosure information to MasterCard Corporate Group. Maintain strong relationships with internal stakeholders and be able to assess and communicate key risks and opportunities within the business. Assist with the preparation of the monthly financial statement monitoring control in preparation of the monthly review conducted by management. Maintain a strong internal control environment and improve internal controls where necessary to ensure a scalable infrastructure is in place to allow the company to operate and grow effectively while mitigating risk. Ensure continued alignment with MasterCard internal control procedures. Documentation of financial and business processes throughout the group of companies under scope of responsibility. Ad hoc support for Tax and treasury activities including preparation of cash flow forecasts and interim accounts as required. All About You Bachelor's degree in Accounting, Finance or related discipline. Studying towards a recognised accounting qualification. Experience with US GAAP and IFRS and UK statutory accounting and reporting requirements. Experience of liaising with external auditors. Experience assessing the effectiveness and oversight of operational and financial control implementation. Experience leading process improvement initiatives along with developing procedures for implementation. Sound project management and organizational skills. Strong analytical skills and proficient with Excel (VBA skills will be an advantage). Very good communicator. Flexible and able to perform efficiently under tight deadlines. Enthusiastic, hands on, proactive, able to work well independently and in teams. Takes initiative and is result oriented. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and; Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Feb 19, 2025
Full time
Billing Analyst FTC (Maternity Cover) - UK Controller Apply locations London, England (Angel Lane) Time type: Full time Posted on: Posted Yesterday Job requisition id: R-241721 Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Billing Analyst FTC (Maternity Cover) - UK Controller We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Overview - The position reports to the Manager, UK Controller, part of the Europe Regional Controller's group. - The Europe Controllers Group is responsible for ensuring the integrity of the US GAAP financials in partnership with the GBSC (Global Business Service Center), ensuring local statutory reporting compliance as well as providing support to the business teams across a number of areas including accounting and controls. - The role will involve billing activities in the UK, including support for Mastercard Payment Gateway Services. The Controller activities include the following: Integrity of the Financials - The Controllers work in partnership with their local teams and the GBSC to ensure that the financial statements for their businesses are appropriate. This includes both management reporting and statutory filings. Business Advice is provided by the Controllers to ensure the proper accounting and reporting for transactions, customer deals, expenses and other areas. The Controllers play a critical role in the First Line of Defense in the Risk and Control Framework. Using the Operational Risk Management (ORM) methodologies and policy, the Controllers ensure that we have efficient processes with effective controls. Role: Billing and Commercial Finance Perform complex maintenance tasks within the billing system (e.g. customer changes, pricing changes) to support business units and finance teams. Analyse billing data, research trends, identify issues and follow up on or identify resolutions. Respond to help desk inquiries within the Service Level Agreement SLA area of expertise, provide business knowledge and technical/functional support to business units. Identify opportunities for process optimization within area of responsibility; coordinate with leadership to implement improvements. Research and resolve production billing issues and incidents; coordinate meetings between Billing and Technology teams to resolve open issues. Maintain desktop procedures and adhere to controls around revenues and collections. Perform routine training to internal teams on billing related topics. Support Accounting and Internal Controls Support the integrity of the financial records of UK based legal entities in accordance with MasterCard policies in partnership with the GBSC. Support the statutory account audits for UK based legal entities on a timely basis as well as provision of quarterly disclosure information to MasterCard Corporate Group. Maintain strong relationships with internal stakeholders and be able to assess and communicate key risks and opportunities within the business. Assist with the preparation of the monthly financial statement monitoring control in preparation of the monthly review conducted by management. Maintain a strong internal control environment and improve internal controls where necessary to ensure a scalable infrastructure is in place to allow the company to operate and grow effectively while mitigating risk. Ensure continued alignment with MasterCard internal control procedures. Documentation of financial and business processes throughout the group of companies under scope of responsibility. Ad hoc support for Tax and treasury activities including preparation of cash flow forecasts and interim accounts as required. All About You Bachelor's degree in Accounting, Finance or related discipline. Studying towards a recognised accounting qualification. Experience with US GAAP and IFRS and UK statutory accounting and reporting requirements. Experience of liaising with external auditors. Experience assessing the effectiveness and oversight of operational and financial control implementation. Experience leading process improvement initiatives along with developing procedures for implementation. Sound project management and organizational skills. Strong analytical skills and proficient with Excel (VBA skills will be an advantage). Very good communicator. Flexible and able to perform efficiently under tight deadlines. Enthusiastic, hands on, proactive, able to work well independently and in teams. Takes initiative and is result oriented. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and; Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
